Experience
City Loan  September 2014 - Present
City Loan  June 2012 - September 2014
Westlake Financial Services   October 2006 - March 2012
Westlake Financial Services   October 2002 - September 2006
Triad Financial  April 1998 - October 2002
Oakbrook Bank   April 1996 - April 1998
TCF Bank  February 1992 - April 1996

Skills
Credit, Customer Retention, Finance, Team Building, Credit Analysis, Forecasting, Loans, Management, Risk Management, Sales, Banking, Leadership, Portfolio Management, Negotiation, Sales Management, Customer Service, Financial Services, Process Improvement, Credit Risk, Consumer Lending, Contract Negotiation

Education
University of Minnesota-Twin Cities   1986 — 1989
Liberal Arts and Sciences/Liberal Studies

North Central University   1982 — 1985
Pastoral Studies / Education

Experience
Ally Financial Inc.  November 2014 - Present
First Investors Financial Services  February 2013 - April 2014
Westlake Financial Services   August 2011 - January 2012
Wells Fargo Home Mortgage  June 2010 - February 2011
Wells Fargo  February 2004 - January 2009
wells fargo  March 2004 - February 2007
Triad Financial  2001 - 2003
HSBC  1997 - 2001

Skills
Sales Management, PowerPoint, Mortgage Lending, Loans, Credit, Market Analysis, Microsoft Word, Credit Analysis, Management, Leadership, Team Building, Selling, Business Planning, Sales, Finance, Customer Service, Competitive Analysis, Coaching, Negotiation, Banking, Risk Management, Training, Consumer Lending, Budgets, Portfolio Management, Sales Process, Business Strategy, Performance Management, Financial Analysis, Customer Retention, Underwriting, Customer Satisfaction, Account Management, Forecasting, Business Development, Employee Training, New Business Development, Cold Calling, Human Resources, Insurance, Relationship Management, Financial Services, Executive Management, Sales Operations, Credit Risk, Program Management, Loan Origination, Profit, Call Centers, CRM

Education
Indiana University Bloomington   1972 — 1973
None, Medical

Arsenal Technical HS   1966 — 1970
Academic, English Language and Literature/Letters

Experience
Deluxe OnDemand   March 2015 - Present
Premiere Digital Services  December 2013 - May 2014
Premiere Digital Services  December 2012 - November 2013
Premiere Digital Services  March 2012 - November 2012
AX Systems   May 2009 - December 2011
Westlake Financial Services   2008 - 2009

Skills
Linux System..., Python, Bash, PostgreSQL, PHP, MySQL, FFmpeg, Digital Media, Arduino, Embedded Linux, Linux Firewalls, LAMP administration, Debian, Network Security, Embedded Systems, Asterisk, High Availability..., Transcoding, CSS, REST, Raspberry Pi, C++, Unix, Troubleshooting, Linux, Windows, Programming, Databases, XML, Software Development

Education
Los Angeles City College   2008 — 2011
Computer Science and Engineering

Experience
Westlake Financial Services   September 2011 - Present

Skills
Marketing, Strategy, Sales Management, Marketing Communications, Advertising, Direct Marketing, Online Advertising, Marketing Strategy, Competitive Analysis, Email Marketing, SEO, Brand Management, Management, Marketing Research, Salesforce.com, Business Development, Online Marketing, PPC, Strategic Partnerships, New Business Development, Sales Operations, Social Media Marketing, Analytics, Customer Retention, Leadership, Sales, B2B, Market Analysis, E-commerce, Business Strategy, Market Planning, Sales Process, Lead Generation, B2B Marketing, Data Analysis, SEM, Market Research, Strategic Planning, CRM, Marketing Management, Account Management, Product Marketing, Brand Development

Education
Northwestern University - Kellogg School of Management   2010 — 2011
MBA, Marketing

Washington University in St. Louis - Olin Business School   2001 — 2005
BSBA, Marketing, International Business, Minor in Psychology

Experience
Westlake Financial Services   October 2012 - Present
AFS Acceptance  January 2012 - October 2012
Subprime Financing   August 1989 - August 2011
Executive Recruiter  November 2003 - June 2009

Skills
Finance, Credit, Loans, Pricing, Account Management, New Business Development, Team Building, Cold Calling, Sales Management, Customer Retention, Negotiation, Sales, Business Strategy, Management, Leadership, Recruiting, Customer Satisfaction, Coaching, Building Relationships, Selling, Networking, Lead Generation, Customer Service, Business Planning, Marketing, Sales Presentations, Talent Acquisition, Business Development

Education
Syracuse University   1982 — 1984
BA, Psychology

Emmanuel College   1980 — 1982
Associate’s Degree, Business Administration and Management, General

Experience
The Oxbridge Law Group   July 2015 - Present
Brager Tax Law Group, A P.C.   June 2014 - July 2015
Westlake Financial Services   June 2012 - July 2013
Law Offices of Shaun Setareh   September 2011 - December 2011

Skills
Legal Research, Legal Writing, Research, Microsoft Office, Public Speaking, Westlaw, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Event Planning, Leadership, Legal Assistance, Social Media Marketing, Social Networking

Education
Loyola Law School, Loyola Marymount University   2013 — 2016

University of Southern California   2007 — 2011
Bachelor of Arts (B.A.), Economics

Experience
Westlake Financial Services   July 2010 - Present
Glendale Nissan  August 2008 - October 2008
Superior Nissan  January 2008 - September 2008
First NLC  July 2005 - June 2007
Keyes Toyota   December 2003 - May 2005
Hamer Toyota   April 2002 - November 2003
Miller Honda  January 2001 - March 2002

Skills
Customer Retention, Forecasting, Negotiation, Underwriting, Direct Sales, Credit, Risk Management, Marketing, First Time Home Buyers, Team Building, Sales Management, Portfolio Management, Credit Risk, Business Development, Banking, Credit Analysis, Sales Operations, Automotive, Financial Services, Account Management, Salesforce.com, New Business Development, Call Centers, CRM, Loan Origination, Dealers, Retail, Mortgage Banking, Vehicles, Consumer Lending, Management, Sales, Finance, Insurance, Leadership, Loans, Profit, Training

Education
Los Angeles City College   1999 — 2000
English, Algebra, Business Mangement, Spanish 3

Experience
Veros Credit  July 2015 - Present
Veros Credit  July 2014 - July 2015
Westlake Financial Services   January 2013 - June 2014
Westlake Financial Services   April 2011 - January 2013
Wescom Credit Union  2008 - 2011
New Century Mortgage  2003 - 2007
Household Finance  1999 - 2003

Skills
Credit, Collections, Operations Management, Predictive Dialers, Call Center, Customer Service, Customer Satisfaction, Aspect, Avaya Proactive Contact, Avaya Communication..., Taske, Microsoft Office, Microsoft SQL Server, Microsoft Exchange, Loss Mitigation, Avaya, Call Centers, Management, Analysis, Finance, Sales, Leadership, Marketing, Credit Risk, Strategy, Microsoft Excel, Risk Management, Performance Management, Process Improvement, Vendor Management, CRM, Consumer Lending, Loan Servicing, Credit Analysis, Workforce Management, Team Building, Training, Underwriting, Troubleshooting, Time Management, Credit Cards, Financial Services, Forecasting, Loans, Budgets, Mortgage Lending, Access, Banking, Team Management

Education
La Sierra University   2010 — 2012
MBA, Finance

Experience
Critter Control DFW   November 2014 - Present
GWC Warranty  February 2014 - November 2014
Westlake Financial Services   August 2012 - February 2014
Texas Auto Outlet   October 2010 - June 2012
Lithia Toyota of Abilene   October 2004 - April 2010

Skills
Cold Calling, Profit, Sales Presentations, Customer Satisfaction, Business Development, Marketing, Marketing Strategy, Competitive Analysis, Forecasting, Direct Sales, Salesforce.com, Lead Generation, B2B Marketing, Closing Abilities, Search Engine Technology, ADP Payroll, Personal Finance, Automobile, auto finance, Internet Strategy, Automotive Sales..., Financial Services, Market Planning, Outside Sales, Dealers, CRM, Dealer Management, Relationship Management, Lead Management, Strategic Partnerships, Automotive Aftermarket, P, PPC, SEM, Analytics, Business Relationship..., Sales Analysis, Email Marketing, Inventory Management, Brand Awareness, Warranty, Recruiting, Team Building, Qualifying Prospects, Business Strategy

Education
Hardin-Simmons University   1990 — 1996
BS, Marketing/Marketing Management, General

Baird High School   1985 — 1990

Experience
Westlake Financial Services   April 2015 - July 2015
Saint Mary's College of California  September 2012 - December 2014
Lending Club  May 2014 - October 2014
Wells Fargo  July 2009 - May 2014
Wells Fargo  January 2007 - July 2009
Wells Fargo  July 2006 - December 2006
Enterprise Rent-A-Car  December 2005 - May 2006

Skills
Leadership, Credit Analysis, Management, Finance, Financial Analysis, Credit, Loans, Mortgage Lending, Analysis, Sales, Customer Service, Sales Management, Microsoft Excel, Microsoft Office, Account Management, Investments, Process Improvement, Banking, Microsoft Word, New Business Development, Customer Satisfaction, Marketing, Teamwork, Data Analysis, Negotiation, Portfolio Management, Program Management, Strategy, PowerPoint, Bilingual, Lead Management, Sales Process, Loan Origination, Retail, CRM, Customer Experience, Consumer Lending, Team Building, Customer Retention, Public Speaking, Cash Flow, Quantitative Risk...

Education
Korea Advanced Institute of Science and Technology   2014 — 2014
International Business Program, Doing Business in South Korea

Saint Mary's College of California   2012 — 2014
Master of Business Administration (M.B.A.), 3.44

Diablo Valley Community College   2011 — 2011
Post Graduate Coursework, Business Administration, Mathematics, and Accounting

Saint Mary's College of California   2002 — 2006
Bachelors of Science, Economics and Business Administration

Universitat Ramon Llull   2005 — 2005
Bachelors of Science, Economics and Business Administration

Cathedral High School College Preparatory   1999 — 2002

Experience
Bachman Chevrolet   March 2011 - Present
Westlake Financial Services   December 2010 - April 2011
Patriot Chevrolet   August 2008 - September 2010
D-Patrick Ford   November 2005 - July 2008
Kenny Kent Chevrolet  November 2002 - November 2005

Skills
Forecasting, Automotive, Financial Reporting, Budgets, Process Improvement, Managerial Finance, Vehicles, Automobile, Business Planning, SAP, Internal Controls, Strategic Planning, Finance, Business Strategy, Microsoft Excel, Management, Automotive Aftermarket, Profit, Pricing, Continuous Improvement, Microsoft Office, Team Building, Customer Satisfaction, Inventory Management, Sales, Selling, Training, Dealers, Customer Service, Customer Retention, Negotiation, Sales Operations, Sales Process, Competitive Analysis, Operations Management, Dealer Management, New Business Development, Account Management, Sales Management, Leadership, Analysis, Team Leadership, Credit, Risk Management, Purchasing, Banking, Business Development, Credit Analysis, Marketing, Consumer Lending

Education
University of Southern Indiana   2000 — 2002
Business Administration and Management, General

Oakland City University   1999 — 2000
Business Administration and Management, General

Experience
Westlake Financial Services   January 2015 - February 2015
Central City East Assn   October 2014 - November 2014
Childrens Home Society of California  September 2014 - October 2014
Vroman's Bookstore  September 2013 - July 2014
Caesars Entertainment Corporation  October 2012 - July 2013
Computer Explorers MN   June 2012 - August 2012
Great Moods  June 2012 - August 2012
Punahou School  October 2005 - June 2012
Macalester College  September 2009 - May 2012
Punahou School  June 2009 - July 2011

Skills
Customer Service, Educational Technology, Literacy, Tutoring, Language Arts, Copywriting, Copy Editing, Technical Writing, Video Editing, Video Production, Classroom Management, Lesson Planning, Elementary Education, Improvisational Comedy, Radio Broadcasting

Education
Macalester College   2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General

Macalester College   2008 — 2012
Bachelor's degree, English Language and Literature/Letters

Experience
Westlake Financial Services   May 2013 - Present
Little Creek Casino Resort  June 2011 - May 2013

Skills
Marketing Strategy, Inventory Management, Team Building, Management, Operations Management, Leadership, Customer Service, Customer Satisfaction, Negotiation, Customer Retention, Business Planning, Time Management, Marketing, Retail, Sales Operations, Sales Management, Sales Process

Education
ITT Technical Institute-Seattle   1994 — 1996
Bachelor of Science (BS), Electrical and Electronics Engineering

Port Angeles High School   1987 — 1991

Experience
Westlake Financial Services   Legal Assistant/Office ManagerLaw Office of Nicolas T. LegerDecember 2010 - January 2012
Congressional Hispanic Caucus Institute  January 2010 - April 2010

Education
New Mexico Highlands University   2006 — 2010
Bachelor of Arts (B.A.), Political Science with Pre-Law Emphasis

UCLA Paralegal Training Program
Paralegal Certificate

Experience
Westlake Financial Services   October 2012 - Present
Mclane Pacific   February 2011 - July 2012
UPS  March 2002 - March 2011
Merced County Office of Education  January 2010 - February 2011
AT&T Mobility  October 2000 - January 2002

Skills
Customer Service, Sales, Team Building, Training, Management, Account Management, CRM, Call Centers, Customer Retention, Customer Satisfaction, Finance, Leadership, Operations Management, Sales Management, Sales Process, Transportation

Education
DeVry University   2006 — 2008
Bachelor of Science, Technical Management; Network and Communications Management, 3.33 GPA

Merced College   2003 — 2006
Associate of Science degree program, Business Administration (Transferred 2006)

Experience
Westlake Financial Services   July 2011 - Present
Westlake Financial Services   2011 - 2013
Dealer Services Corporation  January 2010 - May 2011
Indiana Auto Auction  2007 - 2009

Skills
Collections, Sales Management, Customer Relations, Customer Satisfaction, Customer Service, Team Building, Automotive, Negotiation, Cold Calling, Loans, Training, Portfolio Management, Customer Retention, Profit, Sales Process, Finance, Forecasting, Sales

Education
Ferris State University
Bachelor of Applied Science (B.A.Sc.), Accounting

Experience
Lone Mountain Wagyu   March 2015 - Present
Westlake Financial Services   May 2014 - March 2015
West Covina High School  February 2014 - July 2014
UCR Cognitive Development Lab   December 2012 - March 2014
Palermo's Italian Restaurant   January 2005 - June 2008

Skills
Data Entry, Customer Service, Leadership, Research, Microsoft Excel, Microsoft Office, Social Networking, Data Analysis, Psychology, Team Leadership, Management, PowerPoint, Public Speaking, Outlook, Proofreading, Spanish, Report Writing, Conflict Resolution, Tennis, Outdoor Recreation, Bilingual-English/Spanis..., Hiking, Beef, Project Management, APA

Education
University of California, Riverside   2011 — 2013
Bachelor of Arts (BA), Psychology

Glendale Community College   2008 — 2011
Associate of Arts (AA), General Studies

Experience
Pathways Management Group  January 2014 - Present
Gensler  April 2013 - January 2014
Westlake Financial Services   August 2011 - April 2013
Progrexion ASG, Inc.   July 2008 - August 2011
Treehouse Pediatrics and Family Care   August 2007 - April 2008
The Sports Academy and Racquet Club   2002 - 2008

Skills
Employee Relations, Benefits Administration, Employee Training, Workers Compensation, Leave Administration, Training, Onboarding, Human Resources, HRIS, Recruiting, Payroll, Employee Benefits, Customer Service, Applicant Tracking..., Talent Acquisition, Hiring, Deferred Compensation, Coaching, Personnel Management, FMLA, Management, Time Management

Education
Utah State University   2005 — 2008
BA of Science, Management and Human Resources

Dixie State University   2004 — 2005

Logan High School   2000 — 2004

Experience
Tony Demaria Electric   November 2012 - Present
Edmunds.com  March 2012 - July 2012
Urbanspoon  September 2011 - March 2012
Westlake Financial Services   March 2011 - September 2011
Internet Brands/CarsDirect.com   January 2004 - March 2011
Master Foods USA   February 2003 - January 2004
British Petroleum  June 2000 - February 2003
RSE-SIERRA   October 1996 - May 2000

Skills
New Business Development, Negotiation, Salesforce.com, Sales Process, Customer Service, Management, Analysis, Strategic Planning, Account Management, Business Planning, Finance, Credit Analysis, Business Strategy, Advertising, Time Management, Sales Management, Microsoft Visual Studio..., C++

Education
University of La Verne
Bachelor's of Science, Computer Science/Engineering

Penn State University
Business Administration and Management, General

Southern California School of Interpretation   1994 — 2010
Certificate, Legal Interpretation

Experience
First Investors Financial Services  July 2014 - Present
Westlake Financial Services   July 2013 - July 2014
GFT Markets  July 2011 - April 2012
International Marketing  May 2007 - February 2008
Wells Fargo Auto Finance  December 2003 - November 2007
Household Auto Finance  October 2002 - November 2003
Capital One Auto Finance  September 2001 - October 2002

Skills
Sales Operations, Trade Shows, Training, Distributors, Key Account Management, Marketing Communications, Account Management, Sales Management, New Business Development, B2B, Direct Sales, Marketing Strategy, Cold Calling, Negotiation

Education
Grand Rapids Community College   1991 — 1993
Business Development

Experience
Westlake Financial Services   December 2013 - Present
GM Financial  2011 - 2013

Skills
Loans, Credit Analysis, Credit, Management, Portfolio Management, Customer Service, Leadership, Team Building, Forecasting, Sales Management, Customer Retention, Strategic Planning, Sales, Banking, Negotiation, Marketing Strategy, Marketing, Sales Process, Team Leadership, Sales Operations, Risk Management

Education
Kaplan University-Davenport Campus

Experience
Ech 'dZine   April 2015 - Present
Westlake Financial Services   December 2014 - Present
Press Pass LA  August 2014 - Present
Captain Marketing  December 2013 - September 2014
JP Morgan Chase  July 2010 - August 2013

Skills
Consumer Lending, Loans, Credit, Mortgage Lending, Small Business Lending, Banking, Commercial Lending, Loan Origination, Mortgage Banking, Commercial Banking, Google, SEM, SEO, PPC, Google Webmaster Tools, Social Media Marketing, Relationship Management, Retail Banking, Credit Analysis, Cross Selling, Customer Service, Business Development, Leadership, Management, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Public Speaking, Sales Management, Social Networking, Strategic Planning

Education
Florida Institute of Technology
Business Administration and Management, General

Experience
Westlake Financial services   October 2006 - Present
DIVERSIFIED MAINTENANCE SYSTEMS, INC.   2005 - 2006
Clearwater toyota  January 2004 - January 2005
Mercedes Benz of Tampa  2005 - 2005

Skills
Credit, Credit Analysis, Loans, Account Management, Credit Risk, Finance, Sales, Sales Management, Customer Retention, Consumer Lending, Sales Process, Portfolio Management, New Business Development, Underwriting, Customer Satisfaction, Profit, Negotiation, Customer Service, Forecasting, Financial Services, Selling, Cold Calling, Sales Operations, Banking, Relationship Management, Marketing, Team Building, Automotive, Loan Origination, Financial Analysis, Risk Management, Business Development, Strategic Planning, Team Leadership, Funding, Leadership, Marketing Strategy, Sales Presentations, Competitive Analysis, Lead Generation, Management, CRM, Training, Direct Sales, Dealers, Process Improvement, B2B, Budgets, Call Centers, Coaching

Education
The American College   2004 — 2006
Financial Planning and Services

Northern Essex Community College

timberlane

Experience
Westlake Financial Services   July 2014 - Present
Westlake Financial Services   May 2014 - July 2014
Diamond Capital Advisors  April 2013 - April 2014
Telefonica  June 2011 - July 2012
Henkel  April 2010 - September 2010
Excelsior Gama Supermercados  June 2008 - August 2008

Skills
Microsoft Excel, Business Objects, SAP R/3, SAP BW, Data Analysis, Statistical Data..., Access, Google Analytics, PowerPoint, MS Project, Supply Chain, Event Planning, Marketing Strategy, Analytics, Statistics, Competitive Analysis, Quantitative Analytics, Business Development, Marketing, Business Strategy, Forecasting, Finance, Management, Operations Management, SAP, Budgets, Strategy, Financial Analysis, Financial Modeling, Mergers & Acquisitions, Analysis, Valuation, VBA, SPSS

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2012 — 2014
Master of Business Administration (MBA)

Universidad Simón Bolívar   2005 — 2011
Industrial Engineer

Universität Siegen   2009 — 2010
Year abroad, Industrial Engineering

Experience
CRB Auto   February 2013 - Present
Westlake Financial Services   October 2011 - December 2012
HSBC Auto Finance / Santander Consumer USA   2007 - 2010
HSBC Auto Finance  2005 - 2007
HSBC Auto Finance  2002 - 2005
GE Capital  2000 - 2002
GE Capital  1998 - 2000
GE Capital  1996 - 1998
GE Capital  1991 - 1996

Skills
Credit, Six Sigma, Credit Cards, Change Management, Collections Management, CBS Call Model, Leadership, Team Leadership, Strategy, Call Center, Management, Banking, Finance, Credit Risk, Start-ups, Portfolio Management, Museum Collections, Analytics, Call Centers, Process Improvement, Risk Management, Loans, Customer Service, Training, Customer Satisfaction, Financial Services, Executive Management

Education
Malone University   1999 — 2000
B.A., Business Management

St. Thomas Aquinas   1986 — 1990

Experience
Westlake Financial Services   August 2013 - Present
Capital One  July 2012 - August 2013
HIT Lab   May 2011 - July 2011
HIT Lab   September 2007 - September 2010
Grail Research, Monitor Group   August 2006 - October 2007

Skills
Finance, Analysis, Valuation, Financial Modeling, Leadership, Portfolio Management, Investments, Data Analysis, Market Analysis

Education
Emory University   2010 — 2012
Master of Business Administration (MBA), Finance, General

Indian Institute of Technology, Delhi   2001 — 2006
BS, Biochemical Engineering and Biotechnology

CFA Institute
Level I

Delhi Public School, Ghaziabad

Experience
Westlake Financial Services   March 2011 - Present
Wells Fargo Dealer Services / Wachovia Dealer Services   November 2000 - August 2009
WFS Financial  January 1997 - January 2001
National Auto Credit  January 1994 - January 1996
Agency Rent-A-Car  January 1993 - January 1994

Skills
Credit, Customer Retention, Sales, Finance, Loans, Leadership, Negotiation, Selling, Team Building, Management, Business Development, Banking, Portfolio Management, Credit Analysis, Sales Management, Profit, Sales Process, Relationship Management, Training, Underwriting, Mortgage Lending, Customer Satisfaction, Financial Services, CRM, Consumer Lending, Credit Risk, Loan Origination, Loss Mitigation, Sales Operations, Coaching, Strategic Planning, Forecasting, Mortgage Banking, Process Improvement, Recruiting, New Business Development, Executive Management, Salesforce.com, Marketing, Account Management, Credit Cards, Inventory Management, Deal Closure, Call Centers, Business Planning, Cold Calling, Funding, Pricing, Loan Servicing, Skip Tracing

Education
Louisiana State University   1987 — 1991
Bachelor of Arts, and Sciences; Economics

Jesuit High School New Orleans, LA   1981 — 1986
Cum Laude, General Studies

Experience
City Loan  January 2013 - Present
Westlake Financial Services   April 2002 - October 2012
La Curacao  January 2000 - April 2002
Los Angeles Unified School District  April 1998 - December 1999

Skills
Finance, Customer Service, Microsoft Excel, Call Center, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Management, Inventory Management, Collections, Supervisory Skills, Supervising, Accounting, Skip Tracing, Call Centers, Strategic Planning, Account Management, B2B, Loan Servicing, Loss Mitigation, Consumer Lending, Forecasting, Customer Retention, Credit

Education
Los Angeles Trade Technical College   2000 — 2002
Accounting

Universidad La Salle, A.C.   1996 — 2000
Business Administration

Universidad La Salle, A.C.   1994 — 1996
High School Diploma

Experience
Instrumentation Laboratory  2001 - Present
Westlake Financial Services   December 2011 - December 2012
AddOnAuto Izmocars   March 2011 - December 2011
Adrenaline Automotive   February 2000 - May 2011
DealerTrack Inc.  March 2008 - November 2010
Protective Life  August 2006 - March 2008
Wynns Extended Care Vehicle Service Contracts   August 2004 - August 2006
Universal Underwriters Group (Zurich N.A.)   May 2003 - August 2004
Fairfield Chrysler Jeep Kia   May 2001 - April 2003
Fairfield Toyota Mitsubishi Volvo   June 2000 - May 2001

Skills
Implementation of..., Strategic Partnerships, Training/Mentoring, Legal/Process Compliance, eCommerce, Software Utilization..., Customer Service, Large-Scale Territory..., Technology Sales, IT..., Sales Management, Excel, ADP, Advent, Automotive, Online Marketing, Analytics, Negotiation, Consultative Selling, Team Building, Account Management, New Business Development, Customer Satisfaction, Customer Relations, Sales Process, Problem Solving, Competitive Analysis, Contract Negotiation, Coaching, Profit, B2B, Retail, Customer Retention, Vendor Relations, Microsoft Office, Credit, Business Analysis, Sales Operations, Selling, Sales, Salesforce.com, Risk Management, Creative Problem Solver, Dealers, Program Management, Inventory Management, Cold Calling, Finance, SaaS, CRM

Education
Sans Institute   2011 — 2011
CISP Certifications, Information Security

Solano Community College   2007 — 2009
Gemral Course work, Criminal Justice

American Graduate School of Global Management   1990 — 1990
Seminar, Global Trade Seminar

HACC, Central Pennsylvania's Community College   1988 — 1990
International Relations

Fayetteville Technical College   1983 — 1984
General Course Work, Computer Science

Virginia Commonwealth University   1981 — 1982
General Coursework, International Business/Trade/Commerce

Experience
The Coca-Cola Company  September 2015 - Present
The Coca-Cola Company  2014 - Present
PHR Online Tutoring Solutions   December 2014 - February 2015
Westlake Financial Services   2012 - 2014
UCLA Law Fellows   2011 - 2012
CPS Security Solutions  2011 - 2012
UCLA  August 2010 - September 2011
CBS Television Distribution  2011 - 2011
El Camino College  2008 - 2010

Skills
-Computer and..., -Accounting and..., Operational Excellence, Foreign Languages, Technical Writing, Project Management, Organizational..., Analysis, Administrative Work, Recruiting, Human Resources, Process Improvement, Team Building, Hiring Practices, Management, Call Centers, Finance, Training, Sales, Leadership, Negotiation, Customer Retention, Account Management, Customer Satisfaction, Coaching, Customer Service, Retail, Marketing, New Business Development, Networking, Strategic Planning, Operations Management, Talent Management, Permanent Placement, Permanent Search, Global Staff Solutions, IT Recruitment, Job Diva, Contract to Perm, Client/Hiring Manager..., Talent Pipelining, Multi-Location..., Building Strong..., High-volume Recruiting, AIRS trained, Passive Candidate..., Talent Mining, Recruitment Process..., Assessment &..., Competency Analysis

Education
Cornell University Graduate School   2013 — 2014
Advanced Strategic Human Resources Management, Human Resources Management and Services, 4.0

Penn State University
Master’s Degree, Organization Development

UCLA
Bachelor Degree, Sociology - Accounting - Global Studies

Vietnam National University
Study Abroad, Business Administration and Management, General

Experience
Westlake Financial Services   August 2014 - Present
Six Flags  November 2012 - August 2014
CBS Radio  June 2011 - July 2012
Mount Saint Mary's University  April 2011 - May 2012
Mount St. Mary's College   August 2009 - May 2011
Mount Saint Mary's University  August 2008 - May 2010

Skills
Event Management, Leadership, Marketing, Event Planning, Social Media Marketing, Fluent in Spanish, Public Relations, Microsoft Office, Social Networking, Sales, Blogging, Outlook, Radio, Facebook, Team-oriented, Media Kit Development, Radio Promotions, Corporate Branding, Brand Development, Social Media

Education
Mount Saint Mary's University   2008 — 2012
Bachelor’s Degree, Marketing

Experience
Capital One Auto Finance  April 2015 - Present
Westlake Financial Services   August 2011 - April 2015
Citi  October 2006 - June 2008
Indymac Bank  March 2006 - September 2006
First Magnus Financial  March 2004 - March 2006

Skills
auto finance, Sales, New Business Development, Sales Management, Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Marketing, Negotiation, Team Leadership, Team Building, Finance, Territory Development, Territory Account..., Territory Growth, Customer Retention, Business Development, Sales Operations, Sales Process

Education
Jacksonville State University   1996 — 1999
Communication, General

Guntersville High School   1989 — 1992

Experience
Westlake Financial Services   April 2011 - Present
Interstate Equities Corporation  July 2008 - April 2011

Skills
Management, Retail, Financial Services, Relationship Management, Risk Management, Automobile, Finance, Marketing, Sales, Sales Management, Sales Process, Dealers, Portfolio Management, Negotiation, CRM, Loans, Business Development, Cold Calling, Customer Service, Leadership, Direct Sales, Credit, Banking, Customer Experience, Credit Analysis, Customer Retention, Credit Risk, Call Centers

Education
Los Angeles Valley College   1993 — 1994
Defensive end, Football

Experience
Hollywood Park Casino  May 2015 - Present
Priority Workforce, Inc.   February 2015 - May 2015
Eastridge Workforce Solutions  November 2014 - February 2015
Corporate Resource Services  June 2013 - November 2014
Crystal Stairs, Inc.   October 2012 - May 2013
Westlake Financial Services   February 2011 - May 2012
Select Staffing  June 2007 - June 2010

Skills
Hotels, Customer Service, Safety Compliance, Safety Meetings, Safety Administration, Collections, Child Protective..., Front desk, waitress, stewart, Workers Comp, Program Support, IT Support, onsite supervisor, Training, Recruiting, Human Resources, Risk Management, Temporary Staffing, Screening, Credit, Employee Training, Employee Relations, Hiring, Interviews, Data Entry, Temporary Placement, Applicant Tracking..., 10 Key, Call Centers, Claims Management, Spanish, Accounts Payable, Job Coaching, Policy, New Hire Orientations, Accounting, Workers' Compensation..., Outlook, Conflict Resolution, Claim, Benefits Administration, Cold Calling, Workers Compensation

Education
Loyola Marymount University   2015 — 2015
Human Resources Management and Services

Los Angeles Trade Technical College   1999 — 2003
AA DEGREE, Computer Systems Networking and Telecommunications

Theodore Roosevelt High School   1996 — 1999
HIGH SCHOOL DIPLOMA, High School/Diploma

University of Phoenix
Bachelor's Degree, Business Administration and Management, General, In Progress

Experience
Exact Staff  October 2013 - Present
Campus Explorer  July 2011 - June 2012
Westlake Financial Services   April 2011 - July 2011
Time Warner Cable  November 2008 - May 2010

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Complaint Management, Third Party Collections, Customer Acquisition, Recruiting, Sales, Customer Service, Temporary Placement, Data Entry

Education
Los Angeles City College   2006 — 2008
Liberal Arts, Business, Management, Marketing, and Related Support Services, 3.0

Los Angeles City College   2004 — 2008
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Westlake Financial Services   July 2015 - Present
Westlake Financial Services   September 2012 - July 2015

Education
Langston University

Experience
Nowcom  June 2013 - Present
Westlake Financial Services   January 2013 - July 2013

Skills
Loans, Credit, Consumer Lending, Banking, Finance, Sales, Customer Service, Underwriting, Call Centers, Financial Services, Sales Management, Customer Retention, Microsoft Excel

Education
Glendale Community College   1999 — 2001

Experience
South Gate Middle School   September 2015 - Present
The Bumper Shop   February 2015 - Present
Quality Acceptance   July 2014 - November 2014
Westlake Financial Services   February 2010 - July 2014

Skills
Credit, Banking, Loans, Finance, Financial Analysis, Credit Analysis, Risk Management, Customer Service, Credit Risk, Portfolio Management, Accounts Receivable, FDCPA, QuickBooks, Microsoft Excel, Microsoft Office

Education
Los Angeles Trade Technical College   2009 — 2011
Business Administration and Management, General

Bell Gardens High School   2005 — 2009
High School

Experience
LoanMart  November 2009 - Present
OfficeWorks, Inc. Medical Staffing   January 2007 - November 2009
Ownit Mortgage Solutions  October 2005 - December 2006
Westlake Financial Services   February 2001 - October 2005
Chase  February 1998 - February 2001

Skills
Corporate Emergency..., Conflict Resolution, Adaptability and..., Benefits Design, Training & Development, Performance Management, Employee Relations, Onboarding, Adaptability, Employment Law, Recruiting, Applicant Tracking..., Coaching, HRIS, Hiring, Human Resources, Legal Compliance, Management, Personnel Management

Education
Oregon State University   2015 — 2017
Bachelor's Degree, Environmental Science

Los Angeles Pierce College   2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
Westlake Financial Services   2010 - Present
Mutual of Omaha Bank  2004 - 2008
JP Morgan Chase  2003 - 2004
Bank of the West  2000 - 2002

Skills
New Business Development, Training, Sales, Credit, Loans, Sales Management, Banking, Territory..., Territory Management, Customer Service, Dedication to..., Consumer Lending, Credit Analysis, Problem Solving, Profit, Passion for Success, Finance, Customer Satisfaction, Call Centers, Customer Retention, Team Building

Education
North Dakota State University   1996 — 2000
BS, Business Administration

Experience
Westlake Financial Services   March 2015 - May 2015
UCLA Health  January 2015 - March 2015
Fox Home Entertainment  March 2013 - September 2014
Sarnova  January 2013 - March 2013
18th Street Arts Center  January 2012 - January 2013
Little Weapons   June 2011 - November 2012
Loyola Marymount University  November 2008 - May 2011
Loyola Marymount University  September 2008 - November 2008
Freelance  September 2007 - September 2008
Pali Institute  March 2007 - August 2007

Skills
Film Production, Final Draft, Screenwriting, Final Cut Pro, Cinematography, Microsoft Excel, Digital Photography, Outlook, JDE Enterprise One, Microsoft Word, Microsoft Office, Avid Media Composer, Photoshop, Film Photography, Red Rushes, HD Video, 35mm, 16mm, Lighting, Grip, Soundtrack Pro, Adobe Creative Suite, Adobe Bridge, Movie Magic Budgeting, Movie Magic, Short Films, Video Editing, Data Entry, Typing, Video Compression, Online Research, Westlaw, Premiere, Fine Art Photography, PowerPoint, RED ONE, Red Cine-X, Multi-camera Directing, Commercial Directing, Fax, Scanners, Team Management, Team Leadership, Team Building, Management, Project Coordination, Organization Skills, Research, Interviews

Education
Loyola Marymount University   2008 — 2011
Master’s Degree, Film and Television Production, 3.6

University of Southern California   2005 — 2006
Law, N/A

Princeton University   2001 — 2005
Bachelor’s Degree, Philosophy, 3.0

McNeil High School   1997 — 2001
High School, 4.8

Experience
Westlake Financial Services   November 2012 - Present
Westlake Financial Services   October 2005 - November 2012

Skills
Employee Training, Call Centers, Recruiting, Account Management, Team Building, Performance Management, Loans, Finance, B2B, Training, Negotiation, Sales Management, Credit, Employee Relations, Sales, Leadership, Product Management, Financial Services, Customer Retention, Coaching

Education
Occidental College   2001 — 2005
Bachelor of Arts (B.A.), Sociology, Spanish Literature

Experience
FIS  November 2014 - Present
Westlake Financial Services   September 2013 - October 2014
Crescent Bank & Trust  February 2012 - August 2013
GM Financial/AmeriCredit  November 2010 - February 2012
UnitedHealth Group  November 2008 - October 2010
CitiFinancial Auto  January 2007 - June 2008
North Park Lincoln Mercury   October 2005 - December 2006
Ford Motor Credit Company  2004 - 2005
Ford Motor Credit Company  2001 - 2004
Ford Motor Credit Company (Formerly PRIMUS Financial Services)   1994 - 2001

Skills
Credit, Credit Analysis, Finance, Loans, Risk Management, Sales Management, Process Improvement, Sales, Leadership, Portfolio Management, Management, Analysis, Call Centers, Financial Services, Customer Service, CRM, Consumer Lending, Relationship Management, Training, Banking, Commercial Lending, Credit Risk, Financial Risk, Underwriting, Insurance, Accounting, Business Analysis

Education
University of the Incarnate Word   2009 — 2015
B.S. Business Administration

Middle Tennessee State University

Experience
Prestige Financial Services  May 2013 - Present
Westlake Financial Services   September 2012 - May 2013
CARFAX  August 2010 - April 2012
Fifth Third Bank  April 2008 - January 2010
Fifth Third Bank  April 2006 - March 2008
Nuvell Credit Corporation   January 1999 - January 2006
Household Automotive Finance  1994 - 1998

Skills
New Business Development, Sales, Sales Management, Management, Account Management, Sales Operations, Automotive, Marketing, Training, B2B, Banking, Coaching, Credit, Customer Retention, Customer Satisfaction, Customer Service, Finance, Human Resources, Leadership Development, Marketing Strategy, Selling, Team Leadership, Profit, Sales Presentations, Sales Process

Education
Essex Community College

Experience
Earthgen Biofuel   March 2014 - December 2014
Westlake Financial Services   December 2011 - March 2014
Consensus Inc  June 2011 - December 2011
Emerson Middle School  April 2011 - September 2011
Nacional Records/Cookman International   February 2010 - June 2011
Center on the Everyday Lives of Families   February 2009 - July 2010
UCLA  August 2008 - June 2009
Center for Community College Partnerships  August 2008 - April 2009

Skills
Research, Social Media, Event Management, Non-profits, Promotions, Structured Finance, Account Management, sales, Data Analysis, Market Research, Nonprofits, Customer Service, PowerPoint, Sales

Education
University of California, Los Angeles   2008 — 2011
B.A., Psychology

El Camino College   2005 — 2008
A.A., Psychology

Experience
Pacific Homeworks  September 2015 - Present
Westlake Financial Services   November 2012 - March 2014
Westlake Financial Services   June 2011 - October 2012
UCLA  October 2008 - January 2009
Mentor Corporation  April 2007 - July 2008
Financial Credit Network   March 2004 - June 2006
Financial Credit Network   March 2002 - June 2004

Skills
Customer Service, Collections, A/R Collections, Negotiation, Demand, Sales, Multi-line Phone, Phone Etiquette, Microsoft Office, Microsoft Word, Microsoft Excel, Office Administration, Supervisory Skills, Staff Training, FDCPA, Fraud Claims, Dispute Resolution, Account Reconciliation, JD Edwards, CRM, People Skills, Teamwork, Consumer Debt, Medical Coding, Cashiering, Auditing, Portfolio Management, Process Improvement, Relationship Management, Time Management, Quality Assurance, Credit Risk, B2B, Fraud, Team Building, Spanish, Management

Education
Los Angeles City College

Santa Barbara City College

College of the Sequoias

Experience
MarkOne Financial  May 2008 - Present
Westlake Financial Services   February 2002 - April 2008
Westlake Financial Services   February 2002 - February 2003
Protegrity Inc   May 2000 - February 2002
Oracle  January 1999 - May 2000
Rapidigm  March 1998 - April 1999
QIS Infotech   1996 - 1997
Baron Info Tech   1995 - 1997

Skills
Databases, Oracle, Unix, MySQL, Integration, Linux, Vendor Management, Cloud Computing, Project Management, IT Strategy, Business Intelligence, Perl, Open Source, Disaster Recovery, Business Analysis, Networking, IT Operations, PHP, Apache, System Administration, Information Technology, PostgreSQL, ERP, Enterprise Architecture, Network Design, Automotive Finance, IT Management, Call Center Architecture, Microsoft SQL Server, Asterisk, Programming, SQL, ETL, VoIP, IVR, Payment Systems, SugarCRM, Predictive Dialers, Virtualization, SDLC, Solution Architecture, Software Development, Executive Management, Enterprise Software, Software Project..., ITIL, Data Center, Finance, Business Process, Report Writing

Education
Doctor Babasaheb Ambedkar Marathwada University   1991 — 1995
Bachelor of Engineering, Electronics

Experience
Podley Properties  January 2015 - Present
United Auto Credit Corporation  December 2014 - Present
LoanMart  2010 - December 2014
Westlake Financial Services   2005 - 2010

Skills
Loans, Risk Management, Employment Law, Credit, Insurance, Financial Analysis, Employee Relations, Corporate Governance, Team Leadership, Private Equity, Compliance, Legal Compliance, Transactional Law, Contract Negotiation

Education
Tulane University   1991 — 1995
BA, Psychology & Sociology

Loyola Law School, Los Angeles

Experience
Westlake Financial Services   September 2001 - Present
Westlake Financial   2001 - Present
Mercury Finance Company  1993 - 2001
Beneficial Finance  February 1993 - December 1996
Sears  June 1991 - February 1993
US Army  December 1985 - June 1991

Skills
Management, Finance, Sales, Customer Satisfaction, Sales Management, Leadership, Business Development, Automobile, Loans, Profit, Credit Risk, Customer Retention, Account Management, Selling, Sales Process, New Business Development

Education
Indiana University-Purdue University at Indianapolis
Associates, Business

Experience
Valence Health  March 2015 - Present
FlexTech, Inc.   July 2014 - Present
HealthEdge  June 2013 - July 2014
Aldera (formerly Healthation)   April 2005 - May 2013
Celtic Insurance  November 2003 - April 2005
Westlake Financial Services   May 2003 - November 2003
Unicare  June 2001 - May 2003
American Medical Management   1997 - May 2001
Health Direct  1994 - 1997
Other Employment Experience   1984 - 1994

Skills
Managed Care, Insurance, Process Improvement, Business Analysis, Health Insurance, HIPAA, Claim, Healthcare Information..., Medical Billing, Software Documentation, Health Policy, Project Management, Visio, New Business Development, COBRA, Requirements Analysis, Microsoft Office, Microsoft Word, Negotiation, Requirements Gathering, Business Process, Coaching, Strategic Planning, Vendor Management, Access, Management, Software Project..., Program Management, Benefits Administration, SDLC, Customer Service, Outlook, Employee Benefits, Business Process..., Team Leadership, Business Intelligence, Account Management, Team Building, Medicaid, Analysis, Medicare, SharePoint, Budgets, EDI, HMO, Healthcare, Change Management, Cross-functional Team..., Training, Microsoft Excel

Education
Indiana University Bloomington   1967 — 1968
N/A, Elementary Education

Experience
Westlake Financial Services   March 2015 - Present

Skills
Business Development, Customer Service, Marketing, Marketing Strategy, New Business Development, Team Building, Training

Education
Florida State University - College of Business   1991 — 1993
BS, Finance

Edison Community College   1988 — 1991
AA, Business / Psychology

Experience
Westlake Financial Services   June 2012 - Present

Skills
Sales Management, Loans, Customer Satisfaction, Sales, Negotiation, Automotive, New Business Development, Customer Retention, Account Management, B2B, Selling, Credit

Education
Eastern Illinois University

Experience
Westlake Financial Services   April 2009 - Present
HSBC (auto finance div)   May 2006 - August 2008
Capital One Auto Finance  September 1999 - May 2006
Tom Benson Chevrolet  August 1998 - September 1999

Skills
Sales Management, Sales Operations, Credit, Financial Services, Credit Risk, Credit Analysis, Risk Management, Sales, Leadership, Solution Selling, CRM, Selling, Training, Marketing, Finance, Loans, Recruiting

Education
Louisiana State University in Shreveport
Business

Louisiana Tech University
Microbiology

Experience
Veros Credit  February 2013 - April 2015
Quality Acceptance   June 2011 - February 2013
Westlake Financial Services   May 2009 - April 2011
Bank United  May 2007 - April 2008
ResMAE Mortgage Corporation  October 2003 - March 2007
Saturn of Concord   July 1997 - August 2003

Skills
Salesforce.com, CRM, Windows, Microsoft Office, Sales Management, Selling, Leadership, Sales, Management, Credit, Customer Service, Team Building, Sales Process, Sales Operations

Education
Diablo Valley College   1994 — 1996
Associate's degree, Business, Management, Marketing, and Related Support Services

Experience
Automotive Finance Corporation  November 2014 - Present
Pelican Auto Finance, LLC  March 2014 - November 2014
Westlake Financial Services   October 2013 - March 2014
Showcase Publications - Home of Auto Shopper, Truck Shopper, Boat Shopper, + Value & Home Shoppers!   August 2001 - October 2013
Supreme Mid-Atlantic   December 1999 - August 2001
O'Connor Truck Centers   January 1997 - December 1999

Skills
Team Building, Sales Management, Team Leadership, Business Development, Cold Calling, Sales, New Business Development, Account Management, Automotive, Customer Retention, Marketing Strategy, Customer Service, Negotiation, Management, Program Management, Business Planning, Profit, Customer Satisfaction, Sales Process, Automobile, Vehicles, Sales Operations, B2B, Competitive Analysis, Selling, Operations Management, Forecasting, Budgets, Key Account Management, Marketing, Purchasing, Cross-functional Team...

Education
Eastern University   2009 — 2012
Bachelor’s Degree, Business Administration, 3.93

Pennsylvania State University-Penn State Abington   1992 — 1993

Experience
Westlake Financial Services   May 2014 - Present
Autoland  July 2012 - January 2014
JPMorgan Chase  March 2011 - October 2011
Wells Fargo  May 2009 - March 2011
American General Finance  August 2007 - May 2009
Countrywide home loans  July 2005 - August 2007
Boat Center Inc.   May 2002 - March 2005

Skills
Byfuglin Winner’s..., Banking, Customer Service, Loans, Mortgage Lending, Sales, Credit, Management, Finance, Insurance, New Business Development, Portfolio Management, Credit Analysis, Financial Services, Cross Selling

Education
College of the Canyons   1999 — 1999
N/A, General Studies

Experience
Westlake Financial Services   March 2010 - Present
First 1 Financial corp   November 2006 - January 2010
U.S. Coast Guard   January 1994 - July 2006

Skills
Credit, Profit, Sales, Finance, Forecasting, Loans, Credit Analysis, Customer Satisfaction, Underwriting, Automotive, Inventory Management, Team Building, Automobile, Vehicles, Customer Service, Account Management

Education
Virginia Commonwealth University   2007 — 2010
Criminal Justice and Corrections

Mount Wachusett Community College   1990 — 1993
Associate of Science (AS), Criminal Justice and Corrections

Experience
Westlake Financial Services   October 2012 - March 2015
Westlake Financial Services   August 2012 - October 2012
Westlake Financial Services   January 2012 - July 2012
YRC Worldwide, Inc.   October 2005 - January 2008
jcpenney  June 2005 - October 2005

Skills
Microsoft Excel, Customer Service, Data Analysis, Microsoft Office, Business Objects, Call Center, PowerPoint, Account Management, Microsoft Word, Business Development, Banking, Financial Analysis, Risk Management, Finance, Credit, Call Centers, Credit Risk, Accounting

Education
New York University   2015 — 2016
Certificate of Financial Planning, Financial Planning and Services

University of California, Riverside   2007 — 2010
Bachelor of Arts (B.A.), Mathematics

Experience
Westlake Financial Services   July 2014 - Present
Regional Acceptance Corporation  December 2013 - Present
Regional Acceptance Corp  November 2010 - Present
Regional Acceptance Corp  January 2008 - April 2009
Regional Acceptance Corp  July 2006 - December 2007

Skills
Credit Analysis, Loans, Credit, Credit Risk, Consumer Lending, Relationship Management, Banking, Underwriting, Loan Origination, Funding, Financial Risk

Education
East Carolina University - College of Business   1998 — 2002
Finance, Management, Financial Services

Experience
Pelican Auto Finance, LLC  April 2014 - April 2015
Exeter Finance Corp  April 2013 - March 2014
Westlake Financial Services   April 2010 - April 2013
CARFAX  June 2008 - March 2010
Capital One Auto Finance  November 1999 - May 2008
Nissan Motor Company  January 1995 - November 1999
Wachovia Bank  June 1991 - January 1995

Skills
Credit

Education
Kennesaw State University - Michael J. Coles College of Business   1992 — 1996
MBA, Finance

Georgia State University - J. Mack Robinson College of Business   1988 — 1990
BBA, Management

Experience
Credit Acceptance  July 2013 - Present
Westlake Financial Services   October 2011 - May 2013
Dean's Auto Plaza   April 2011 - June 2011

Skills
Account Management, Credit, Customer Retention, Dealers, New Business Development, Profit, Sales, Sales Management, Sales Process, Vehicles, Automotive, Customer Satisfaction, B2B, Sales Operations, Team Building

Education
Indiana University of Pennsylvania

Experience
Veros Credit  June 2014 - Present
Mitsubishi Motors Credit of America  March 2013 - June 2014
Westlake Financial Services   August 2007 - March 2013

Skills
Credit, Credit Risk, Portfolio Management, Financial Modeling, Financial Services, Analytics, SAS, Data Mining, Pricing, Business Strategy, Data Analysis, Statistical Modeling, Operational Risk, Forecasting, Operational Risk..., Analysis, Credit Scoring, Risk Management, Finance, Scorecard, KPI Dashboards, Project Management, Collection Strategy, Marketing Strategy, Market Research, PD, LGD, EAD, Static Timing Analysis, R, Microsoft SQL Server, Business Objects, BIRT, Financial Risk, Financial Analysis, Financial Risk..., Loans, VBA, Valuation, Underwriting, Banking, Credit Analysis, Financial Statement..., Loss Mitigation

Education
Nanjing University
BA

University at Albany, SUNY
Master, Statistics

Experience
Autopart International  November 2014 - Present
Westlake Financial Services   January 2014 - November 2014
Murphy Motors   April 2013 - September 2013
ADESA  April 2006 - March 2013
ADESA  2004 - 2006
ADESA  2000 - 2005
ADESA  1999 - 2000

Skills
Fleet Management, Automotive, Vehicles, Automobile, Forecasting, Inventory Management, Profit, Budgets, Purchasing, Financial Analysis, Finance, Customer Satisfaction, Accounting, Microsoft Excel, Customer Service, Accounts Payable, Process Improvement, Financial Reporting, Automotive Aftermarket, Accounts Receivable, Operations Management, Income Statement, Pricing, Customer Retention, Team Building, Dealers, Account Management, Parts, Sales Operations, Negotiation, Business Planning, Sales Process, P&L, Warranty, Fleet Operations, Sales Management

Education
Curry College   1995 — 1999
Bachelor, Finance & Accounting

Spaulding

Experience
Citizens Bank  July 2014 - Present
Westlake Financial Services   February 2013 - July 2014
Momentum Auto Group  May 2010 - January 2013
Wells Fargo Auto Div.   April 1998 - November 2009

Skills
Finance, Automobile, Financial Analysis, Forecasting, Automotive, Vehicles, Dealers, Automotive Aftermarket, Profit, Reynolds, Warranty, Customer Satisfaction, Customer Retention, Payroll, Strategic Planning, Management, Leadership, Parts, Sales

Education
Clayton Valley High Scool   1970 — 1974

Diablo Valley College
Accounting and Finance

Experience
Sharp Industries, Inc.   June 2012 - Present
Westlake Financial Services   February 2012 - October 2012

Education
ELAC   2007 — 2013

Golden West College