ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Symantec September 2015 - Present
Symantec October 2010 - September 2015
Symantec November 2006 - October 2010
The Blue Willow Group April 2005 - October 2006
CMC Ltd June 2001 - March 2005
ACS January 2000 - May 2001
Telstra January 1993 - December 1999
Skills
Enterprise Software, Servers, ITIL, High Availability, Virtualization, Operating Systems, Cloud Computing, Security, SaaS, Technical Support, Altiris, VMware, Enterprise Architecture, Data Center, Testing, Network Administration, Professional Services, Networking, System Deployment, XP, Storage, Disaster Recovery, Systems Management, Pre-sales, Windows Server, Patch Management, Sales Enablement, IT Service Management, Active Directory, SAN, Symantec Endpoint..., Troubleshooting, VMware ESX, Server Architecture, Sales Engineering, Microsoft SQL Server, IT Management, Asset Management, Antivirus, Leadership, Server Management, Integration, Imaging, Software Implementation, Application..., Deployment, System Administration, Desktop Management, SQL Server, Innovation
Education
TAFE 1990 — 1992
Commerce, Commerce
MD2U April 2010 - Present
The Maids Home Services November 2003 - Present
ACS February 2009 - April 2010
Walgreens January 2003 - February 2009
Skills
Pharmacy, Healthcare Information..., Information Technology, Technical Support, HIPAA, System Administration, Active Directory, Troubleshooting, EHR, Microsoft Exchange, Project Management, Windows 7, Laptops, Help Desk Support, Training, Windows Server
Education
Sullivan University
Bachelor of Science in Information Technology, Computer Science
Sullivan University
Associate of Science in Computer Information Systems, Computer Science
NEC Corporation of America November 2009 - Present
7-Eleven September 2004 - October 2009
ACS June 2000 - September 2004
EDS January 1997 - June 2000
Skills
Retail Software, POS solutions, Retail Solutions, Offshore Management, Offshore Software..., C-Stores, IT Strategy, CRM, SaaS, Retail, Solution Selling, Vendor Management, Sales, Professional Services, Business Analysis, Business Intelligence, Cloud Computing, Cross-functional Team..., Management, Program Management, Enterprise Software
Education
Stephen F. Austin State University 1993 — 1996
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Wasatch Product Development, LLC August 2007 - Present
Wasatch Product Development, LLC January 2004 - August 2007
Arup January 2002 - July 2004
Advanta Bank March 2001 - December 2003
ACS April 2000 - November 2001
Convergys September 1999 - December 2000
Nature’s Herbs/Twin Lab June 1998 - December 1999
LDS Church Temple Square August 1996 - February 1998
Skills
Quality Assurance, Microsoft Excel, Process Improvement, Training, Quality System, GMP, Quality Auditing, 21 CFR, CAPA, Change Control, SOP authoring, Lean Manufacturing, FDA, Inventory Management, Management, Manufacturing, Quality Control, Product Development, Regulatory Affairs, Validation, Sop, Auditing
Education
Taft College 1992 — 1994
Associate's degree
Taft College
Diploma; Associates; AA Degree, Liberal Arts; Management & Leadership Skills
ACS I now sell vintage items on POSHMARKRETIRED NOW Since 2010February 2010 - Present
Skills
Sales, Leadership, Training, Team Leadership, Strategic Planning, Microsoft Excel, Outlook
Education
State University of New York Empire State College 1980 — 1988
Bachelor's degree, Human Resources Management and Services
Memorial Hermann Health System March 2015 - Present
Houston Highland Games Association July 2013 - Present
Bouncin Bears in Texas September 2009 - Present
Mayo Clinic March 2013 - February 2015
TEAMUP Business Solutions January 2008 - September 2009
Providence Alaska Medical Center September 2004 - April 2007
Mercury Data Group 2004 - 2004
PHNS 2001 - 2004
Data Return 2000 - 2001
ACS 1999 - 1999
Skills
Healthcare, Project Management, Business Development, Mediation, Business Services, BPO, LIS, Group Dynamics, Training, Process Improvement, Change Management, Program Management, Team Building, Business Analysis, Strategic Planning, Organizational..., Team Leadership, Project Planning, Contract Negotiation, Budgets, Customer Service, Marketing Strategy, Management, Cross-functional Team..., Start-ups, Entrepreneurship, Organizational..., Staff Management
Education
University of North Texas 1992 — 1993
BBA, Personnel Management & Organizational Behavior
Texas State University 1988 — 1991
Paradise ISD 1975 — 1988
Sprint October 2014 - November 2014
Alorica October 2013 - May 2014
ACS October 2010 - February 2011
Sprint July 2007 - December 2009
Sprint January 2003 - July 2007
Sprint April 2002 - January 2003
Sprint February 2002 - April 2002
Sprint April 2001 - February 2002
Skills
Leadership, Process Improvement, Training, Customer Retention, Troubleshooting, Analysis, Management, Human Resources, Customer Service, Wireless, Customer Support, Call Centers
Education
Temple College 1996 — 2001
The University of Texas at San Antonio 1994 — 1995
Basic Curriculum
Xerox May 2010 - Present
ACS February 2009 - May 2010
HCL Hewlett Packard December 2002 - September 2005
Skills
Fluent in English and..., Proficient in all..., Excellent..., Self-motivated, problem..., •Strong technical..., Experience in budgeting..., PMI Trained, Project Planning, Forecasting, Management, Analysis
Education
Universität Wien / University of Vienna 1996 — 1998
Bachelor of Business Administration (BBA), International Business
Technische Universität Wien / Technical University Vienna 1993 — 1995
Associate of Science (AS), Theoretical and Mathematical Physics
United ISD August 2015 - Present
Red Lobster January 2010 - September 2015
ACS July 2009 - October 2009
Laredo Independent School District June 2006 - July 2006
Laredo Independent School District October 2005 - May 2006
Skills
Interviewing Skills, Social Networking, Creative Writing, Highly detail oriented, Cashiering, Teamwork, Blogging, Telephone Skills, Customer Satisfaction, Customer Service, OS X, Critical Thinking, Higher Education, Oral & Written..., Phone Etiquette, Clerical Skills, Data Entry, Outlook, English grammar, Call Centers
Education
Texas A&M International University 2014 — 2015
Bachelor of Arts (BA), Psychology
Texas A&M International University 2005 — 2013
Bachelor's Degree, English Language and Literature, General
Laredo Community College 2003 — 2005
Associate's Degree, Associate's Degree in Liberal Arts
Texas A&M International University
Master’s Degree, Psychology
CSC February 2008 - Present
ACS 2003 - 2008
Lockheed Martin 1992 - 2003
Skills
ITIL, Program Management, IT Service Management, Business Analysis, Service Delivery, IT Strategy, Vendor Management, Requirements Analysis, Outsourcing, Process Improvement, Change Management, Project Management
Education
University of Maryland University College 1992 — 1995
Master of Science (MS), Computer Systems Management
SUNY Stony Brook 1975 — 1979
Bachelor of Science (BS), Physics, Astronomy
Red Hat January 2011 - Present
The Redwoods Group December 2005 - January 2011
YWCA of Wake County 2002 - 2004
ACS 1995 - 1998
Skills
Project Management, Change Management, Strategic Planning, Release Management, Salesforce.com, Force.com, Eclipse, Salesforce.com..., Agile Methodologies, Cloud Computing, Management, Software Project..., Integration, SaaS, Requirements Analysis, Software Documentation, Program Management, Vendor Management, CRM, Enterprise Software
Education
University of Phoenix 2004 — 2007
BS, Human Services & Management
State University of New York College at Fredonia 1996 — 1999
N/A, Elementary Education/Sociology
Round Rock ISD September 2011 - Present
Currrently Unemployed from RRISD August 2008 - July 2011
ACS 1995 - 2008
Skills
Social Media, PowerPoint, Microsoft Office, Excel
Education
Texas State University-San Marcos 1964 — 1965
General
T. Howard Foundation January 2006 - Present
ACS February 1998 - December 2005
Skills
Social Media, Fundraising, Organizational..., Non-profits, Strategic Planning, Nonprofits, Human Resources, Program Management, Staff Development, Blogging, Project Planning, Marketing Communications, Customer Service, Management, Event Planning, Public Speaking
Education
Teachers College of Columbia University
MA, Organizational Psychology & Development
ACS May 2002 - January 2013
Raytheon April 2000 - January 2002
College January 1998 - August 1999
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Teaching, Team Building, Public Relations, Event Planning, Social Media, Retail, Data Entry, Teamwork
Education
Texas A&M University-Commerce 2011 — 2013
Bachelor's degree, EC-6 Generalist
GREENVILLE HIGH SCHOOL 1992 — 1996
Molina Healthcare September 2013 - Present
Xerox August 2008 - August 2013
ACS September 2004 - July 2008
ACS March 2003 - September 2004
EDS July 2001 - March 2003
EDS February 2000 - July 2001
MCI WorldCom September 1998 - January 2000
MCI February 1996 - January 2000
Digital Equipment Corporation January 1995 - February 1996
Mentor Polymer Technologies May 1993 - June 1994
Skills
Medicaid, HIPAA, Healthcare, Healthcare Information..., Project Management, Vendor Management, Requirements Gathering, Process Improvement, Business Analysis, Team Building, Software Documentation, Business Process..., Data Analysis, Training, Business Process, Call Centers, Quality Assurance, SDLC, SharePoint, Program Management, Requirements Analysis, Integration, Business Requirements, PMP, Visio, PMO, Disaster Recovery, Technical Support, Systems Analysis, Software Project..., IT Management
Education
University of North Texas 1986 — 1990
B.S., Biology
Stephen F. Austin State University 1985 — 1986
Biology, General
First Managed Care Option / Active Care February 2012 - Present
SourcecorpHOV, LLC June 2010 - March 2012
ACS August 2008 - June 2010
MedRisk, Inc. 2006 - August 2008
StrataCare 2002 - 2005
CCN 1998 - 2001
CorVel Corporation 1995 - 1999
Skills
CRM, Strategic Planning, Change Management, Data Warehousing, Workers Compensation, Managed Care, Claim, Salesforce.com, Insurance, Health Insurance, Leadership, Account Management, Claims Management, Employee Benefits, Human Resources, Management, Sales, New Business Development, Team Building
Education
State University of New York - System 1969 — 1973
BA, Political Science
Rent-A-Center August 2007 - Present
ACS March 2000 - August 2007
Intellinex 2000 - 2007
Dallas Golf Company May 1997 - January 2000
Skills
Instructional Design, E-learning, Captivate, Learning Management, Learning Management..., Needs Analysis, Blended Learning, Leadership Development, Hands-on Training, Training, Organizational..., Performance Improvement, Training Delivery, E-Learning, ADDIE, Leadership, Organizational Learning, Job Aids, Lectora, SnagIt, Employee Training
Education
Texas Tech University 1993 — 1997
BA, Psychology
MedSynergies March 2013 - September 2014
Self-Employed February 2012 - March 2013
Northrop Grumman August 2007 - February 2012
Roofing Supply Group August 2006 - May 2007
ACS November 2005 - August 2006
Source Interlink Companies (DEYCO, IPD & Worldwide Media) September 1993 - November 2005
Source Interlink Companies (DEYCO, IPD & Worldwide Media) September 1993 - November 2005
Cherco, Inc. January 1991 - September 1993
Bell Helicopter Textron April 1986 - January 1991
Skills
Controllership, Financial Reporting, Month End Close, Expansions, Start-ups, Building Relationships, Problem Solving, Collaborative Leadership, Personal Development, Customer Satisfaction, Process Improvement, Process Optimization, Strategic Planning, Budgeting, Forecasting, Variance Analysis and..., Financial Analysis, Trend Analysis, Cost Analysis, Multi-site, Multi-Company and..., SAP, Business Systems..., Systems Conversions, Internal Controls, Audit Support, Variance Analysis, Clutter Control, Mergers & Acquisitions, Budgets, Cost Benefit, Management, Auditing, Strategy, Leadership, Billing Systems
Education
Texas A&M University-Corpus Christi 1981 — 1983
BBA, Accounting
The University of Texas at Austin 1979 — 1981
Engineering and Accounting
Home March 2014 - Present
Rochester Career and Mentoring Charter School January 2014 - March 2014
ACS August 2007 - January 2014
Skills
Curriculum Development, Lesson Planning, Classroom, Classroom Management, Teaching, Tutoring, Teacher Training, Differentiated..., Elementary Education, Literacy, K-12, Special Education
Education
State University of New York College at Geneseo
Bachelor's degree/ Master's Degree, Dual Certification in Elementary and Special Education/ Literacy
NetGain Technologies, Inc. September 2015 - Present
Dental Lab March 2009 - Present
ACS August 2007 - August 2014
Skills
Business Analysis, Customer Service, Insurance, Microsoft Excel, Microsoft Office, SQL, Access, Analysis, Data Analysis
Education
Sullivan University 2001 — 2003
High School, Computer and Information Sciences and Support Services
Xerox July 2012 - April 2015
Xerox April 2013 - July 2013
Xerox January 2013 - April 2013
Xerox July 2012 - January 2013
Advanced Homecare Solutions May 2011 - April 2012
ACS June 2007 - November 2009
Sister2Sister Soulfood Catering 2005 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Office Management, Administrative..., Clerical Skills, Customer Service, Office Equipment, Internet, Problem Solving, Quality Assurance, Lotus Notes, Management, Team Leadership, Administrative..., Payroll, Outlook, Customer Satisfaction, Team Building, Process Improvement, Data Entry, Call Centers, Invoicing, Inventory Management, Policy, Teamwork
Education
Stevens-Henager College 2015 — 2017
Bachelor of Business Administration (BBA), Business
Stevens Henegar 2012 — 2014
Associate's degree, Accounting and Business/Management
Magellan Health January 2015 - Present
Self-employed March 2003 - Present
ACS June 1998 - November 1999
B&W QMRP January 1994 - June 1997
Skills
Family Therapy, Community Outreach, Mental Health Counseling, Group Therapy, Psychotherapy, Behavioral Health, CBT, Adolescents, Counseling Psychology, Crisis Intervention, Mental Health, Play Therapy, Adolescent Therapy, Psychology, Case Management, Social Services, Motivational..., Dual Diagnosis, Anger Management, Treatment, Life Transitions
Education
Tarleton State University 1995 — 1997
Master's degree, Psychology
ACS September 2011 - Present
World Adult Kickball Association March 2013 - September 2013
Beacon City Schools 2010 - 2011
STRATA Cultural Resource Management 2004 - 2009
Rainbow Realty 2004 - 2005
Mother Earth Storehosue 2001 - 2004
Skills
Public Speaking, Crisis Intervention, Teaching, Educational Fundraising, Collaborative Problem..., Community Outreach, Curriculum Development, Adolescents, Fundraising, Research, Event Planning, Project Management, Social Media, Project Planning, Strategic Planning, Sports Coaching, Team Management, Curriculum Mapping, Budgets, Event Photography, Microsoft Excel, Microsoft Office, Customer Service, English, Windows, Curriculum Assessment, Microsoft Word, PowerPoint
Education
SUNY New Paltz 2008 — 2009
Master of Arts (M.A.), Adolescent Education, Social Studies
SUNY New Paltz 2003 — 2005
Bachelor of Arts (B.A.), Anthropology
Bank of America July 2012 - Present
Partners Imaging July 2005 - July 2012
ACS October 2003 - July 2005
RSA May 1997 - August 2003
Sea-Land Services May 1995 - May 1997
Presbyterian Hospital January 1994 - May 1995
Ernst & Young January 1993 - January 1994
Skills
IT Strategy, Business Analysis, Process Improvement, Strategic Planning, Project Management, Vendor Management, SDLC, Business Intelligence, Management, Program Management, Enterprise Architecture, Outsourcing, Strategy, Integration, ITIL, Project Portfolio..., Team Building, Business Process..., Leadership, Data Management, Master Data Management, Metadata Management, Metadata Standards, Data Quality, Data Quality Control, Data Lineage, Data Provisioning...
Education
Texas A&M University 1988 — 1992
B.B.A, Business Analysis/Management Information Systems, Graduated Magna Cum Laude
Ben E. Keith Foods April 2012 - Present
Multiview May 2011 - April 2012
World Wide Analytics August 2010 - June 2011
Exxon / Mobil December 2007 - November 2009
ACS April 2006 - October 2007
Fidelity Investments June 2001 - April 2006
Citi January 1989 - June 2001
Skills
Servers, Databases, Microsoft SQL Server, T-SQL, Project Management, C#, Data Center, SDLC, SQL, Hardware
Education
TechSkills 2005 — 2010
Certification, MCITP - Database Administrator
Tarrant County College 1999 — 2003
Assoc, Computer Science
Brady Medical September 2009 - Present
LSP Products Group, Inc. of NCH March 2008 - July 2009
Varel International April 2003 - March 2008
Interceramic 1999 - 2002
ACS 1996 - 1999
Dal-Tile 1993 - 1996
Education
Texas State University 1988 — 1991
BBA, Accounting
Adecco Staffing, USA April 2015 - Present
Conservation Services Group July 2014 - April 2015
Yoh, Inc December 2011 - June 2014
ACS May 2007 - December 2011
Skills
Call Center, Workforce Management, Customer Satisfaction, Process Improvement, Team Building, Customer Service, Operations Management, Training, Performance Management, Quality Assurance, Team Leadership, Employee Management, Program Management, Leadership, Vendor Management, Employee Relations, Business Process, Software Documentation, CRM, Recruiting, Employee Training, Call Centers
Education
State University of New York at New Paltz 1989 — 1995
Masters, Elementary Education
ACS, a Xerox Company Project DirectorACS, a Xerox CompanyJanuary 1998 - Present
ACS 1998 - Present
Xerox, State & Local Solutions, Inc. 2011 - 2014
Xerox, State & Local Solutions, Inc. 2011 - 2014
Xerox, State & Local Solutions, Inc. 2011 - 2014
Xerox, State & Local Solutions, Inc. 2011 - 2014
Texas Office of the Attorney General, Child Support Division November 1988 - December 1997
Education
Stephen F. Austin State University 1977 — 1980
Bachelor of Science in Education (B.Ed.), Social Work
ZIM Integrated Shipping Services 2008 - 2013
Unitask LTD. 2004 - 2008
ACS 2002 - 2004
Amdocs 1997 - 2001
Skills
Oracle, Oracle E-Business Suite, PL/SQL, Microsoft SQL Server, Unix, Shell Scripting, RMAN, Backup Solutions, Oracle Performance and..., Windows, Oracle ASM, Oracle RAC, Disaster Recovery, SQL Tuning, Database Administration, High Availability, Linux, Exadata, Data Guard, Backup, Databases, Performance Tuning, Oracle Enterprise..., Replication, Testing, Data Migration, Database Design, Servers, Oracle Application..., Oracle Applications, ETL
Education
Technion - Israel Institute of Technology 1992 — 1997
Bachelor of Science (B.Sc.), Education (Mathematics)
Infoobjects
AT&T April 2013 - Present
TEK Systems July 2010 - March 2013
TEKsystems July 2010 - March 2013
TEKsystems January 2012 - February 2013
ACS October 2006 - November 2009
BellSouth June 2005 - October 2006
SunTrust December 2004 - June 2005
BellSouth January 2004 - November 2004
SITA April 2003 - November 2003
EQUANT March 1993 - November 2002
Skills
Management, Disaster Recovery, Project Management, Service Delivery, Customer Service, Integration, CRM, Software Installation, Information Technology, ATM networks, Testing, Release Management, Visio, IP, Vendor Management, Access, Project Planning, PMP, Change Management, Networking, TCP/IP, Business Process, Team Leadership, Strategy, PMO, IT Operations
Education
Stony Brook University 1987 — 1990
Communications
Dell July 2012 - Present
Technology Service Partners, A CSC Company April 2011 - September 2012
CSC March 2009 - April 2010
Satyam Computer Services Ltd. June 2007 - March 2009
ACS November 2006 - June 2007
DPM Theraputics June 2005 - November 2006
Anacomp, Inc August 1994 - January 2005
Barrister Information Systems 1987 - 1992
Data General Corporation 1979 - 1987
Burroughs Corporation 1975 - 1979
Skills
Business Development, Document Management, Entrepreneur, Sales, Income Statement, Insurance, Management, SaaS, Solution Selling, Professional Services, Outsourcing, New Business Development, BPO, Strategic Partnerships, Account Management, Sales Process, Enterprise Software, Sales Management, Executive Management, Salesforce.com, Strategic Prospecting, RFP, Property & Casualty..., Life Insurance, Fixed Annuities, Indexed Annuities, Equity Indexed Annuities, Call Center, Full SDLC, Testing, Application..., Application re-hosting, Life Admin Systems..., Voluntary workplace..., Social Networking..., Entrepreneurship, Contract Negotiation, Project Management, Consulting, CRM, Start-ups, Vendor Management, Pre-sales, Call Centers, Strategy, Applications, Business Strategy, Integration, Channel Partners, Cloud Computing
Education
St. Francis College
State University of New York College at Fredonia 1974 — 1975
MS, Mathematics
State University of New York College at Fredonia 1970 — 1974
BS, Mathematics, Computer Science
State University of New York College at Fredonia 1970 — 1975
BS, Mathematics
Dell May 2005 - Present
ACS April 2004 - April 2005
EDS March 1997 - February 2004
Skills
Test Management, Software Development, Program Management, SDLC, Quality Center, Test Automation, Software Quality..., Integration, Test Planning, Project Management, Test Cases, SQL, SharePoint, Software Documentation, Visio, System Testing, Testing, User Acceptance Testing, Visual Basic, HP Quality Center
Education
Texas State University 1991 — 1993
Master of Arts, Communication
Texas State University 1986 — 1991
Bachelor of Arts, Communication
ACUMEN SOLUTIONS, Inc. June 2008 - Present
Management Consulting June 2008 - Present
Leading Global Management Consulting Firm June 2008 - Present
Leading Global Management Consulting Firm June 2008 - December 2009
A+ Technology Solutions January 2005 - September 2007
ACS January 2001 - January 2004
Merrill Lynch January 1999 - January 2001
Merrill Lynch 1999 - 2001
Skills
IT Strategy, Video Conferencing, Integration, Unified Communications, Program Management, IP, Security, Managed Services, Outsourcing, Networking, AV, Cloud Computing, System Deployment, Management, WAN, Project Planning, Infrastructure, Vendor Management, Business Process, Telecommunications, Data Center, VoIP, IT Management, IT Service Management, Professional Services, SaaS, PMP, ITIL, Solution Selling, Strategy, CRM, Disaster Recovery, Pre-sales, Enterprise Software, Strategic Partnerships, Service Delivery, Management Consulting, Project Portfolio..., Enterprise Architecture, Business Process..., Change Management, Business Analysis, Product Management, Project Management, Business Development, Cross-functional Team..., Business Intelligence, Business Transformation, Salesforce.com, Start-ups
Education
State University of New York at New Paltz 1974 — 1978
Bachelor of Science (BS)
HSM Consulting March 2014 - Present
Siemens Medical Solutions January 2006 - March 2014
ACS 2001 - 2006
Heritage Information Systems 2001 - 2005
University of the Sciences in Philadelphia August 1999 - June 2001
Fitzgerald Mercy 1998 - 2001
Skills
Healthcare Information..., Informatics, HIPAA, EMR, Healthcare, Business Process..., Process Improvement, EHR, Project Management, Change Management, Sarbanes-Oxley Act, Operations Management, Management, Revenue Cycle, CPOE, HL7, Healthcare Consulting, Healthcare Industry
Education
Temple University 1995 — 1998
BS, Pharmacy
Northwest Texas Health System June 2013 - Present
IngeniaCare June 2013 - Present
WhiteGlove Health June 2012 - June 2013
VRI Inc. March 2009 - June 2012
Vidacare January 2006 - December 2008
ACS January 2001 - January 2006
ACS Healthcare Solutions 2001 - 2006
Superior Consultant 2002 - 2004
Scott & White July 1988 - December 2000
Skills
Software Documentation, Healthcare, Healthcare Information..., EMR, EHR, Healthcare Consulting, Clinical Research, Hospitals, Healthcare Industry, Physicians, Medicine, HIPAA, Informatics, Disease Management, Emergency Medicine, Health Information..., Revenue Cycle, Healthcare Management, Start-ups, Medical Devices, Epic Systems, HL7, CPOE, Ambulatory, Managed Care
Education
Texas A&M Health Science Center 2000 — 2003
MPH, Health Policy
The University of Texas Medical School at San Antonio 1981 — 1985
MD, Medicine
West Texas A&M University 1977 — 1981
BS, Chemistry
MarketSource November 2014 - Present
MarketSource January 2014 - November 2014
ACS February 2009 - June 2011
Education
Strayer University 2009 — 2013
Associate's degree, Customer Service Management
Southeast Raleigh High 2004 — 2008
High School Diploma
ACS January 2000 - 2015
Skills
Process Improvement, Public Speaking, Microsoft Excel, Analysis, Training, Strategic Planning, Team Leadership, Change Management, Research, Coaching, Government, Customer Service, Outlook, Team Building, Project Management, Social Media, Project Planning, PowerPoint, Nonprofits, Policy, Administration
Education
State University of New York College at Old Westbury
Texas A&M University September 2012 - Present
IBM Global Services - Strategic Outsourcing 2007 - June 2012
IBM Corporation 2007 - April 2012
ACS 2012 - 2012
Skills
Service Delivery, IT Service Management, ITIL, Service Management, IT Outsourcing, Incident Management, Disaster Recovery, IT Strategy, Data Center, Solution Architecture, IT Management, IT Operations, Outsourcing, Sla, PMP
Education
Texas A&M University 1965 — 1978
Bachelor of Science (BS), Physics
Texas A&M University 1965 — 1970
MCS, Computer Science
Oracle January 2013 - Present
RajaRose Capital Investments September 2012 - Present
Avaya September 2010 - Present
ACS October 2009 - September 2010
BT Global Services May 2004 - November 2009
Sun Microsystems 1999 - 2004
Xerox Corporation 1994 - 1999
Skills
Outsourcing, SaaS, Storage, Unified Communications, Solution Selling, CRM, Professional Services, Enterprise Software, Strategy, Cloud Computing, Go-to-market Strategy, Business Development, Data Center, Managed Services, HP, Cross-functional Team..., Sales Management
Education
Texas A&M University 1990 — 1994
BBA, Financial Management. Mays School of Business
Western Union Financial Services October 2006 - Present
ACS (a Xerox Company) January 2005 - October 2006
First Data Corporation January 2003 - January 2005
First Data Solutions (A First Data Company) January 2001 - January 2003
Image Process Design January 2000 - January 2001
First Data Corporation January 1999 - January 2000
Delaware Processing Services January 1998 - January 1999
ACS 1991 - 1999
First Data Corporation January 1988 - January 1998
Skills
Payment Card Processing
Education
State University of New York College at Buffalo 1977 — 1981
BSW, Social Work
ACS (A Xerox Company) April 2010 - Present
EMC 2006 - August 2010
ACS 2003 - 2005
EDS 1993 - 2003
Skills
Start-ups, Sales Operations, Sales Management, Management, Outsourcing, Contract Negotiation, Leadership, Professional Services, Sales, Marketing Strategy, Recruiting, Cloud Computing, Enterprise Software, SaaS, ERP, Data Center, Business Development, Integration, IT Outsourcing, Vendor Management, Solution Selling, Strategic Partnerships, Program Management, CRM
Education
Texas A&M University
BSCS, Computer Science
Ericsson February 2014 - Present
CA Technologies November 2012 - February 2014
Capgemini October 2008 - November 2012
Capgemini January 2008 - October 2008
Capgemini Energy July 2004 - January 2008
TXU December 1999 - July 2004
ACS February 1997 - December 1999
Stream International 1993 - 1997
Stream International - Carrollton, TX 1993 - 1997
CompUSA May 1992 - July 1993
Skills
ITIL, IT Service Management, Service Desk, Requirements Analysis, Service Delivery, Outsourcing, BMC Remedy, Microsoft Excel, Microsoft Office, Microsoft Word, Visio, Customer Service, Project Management, MS Project, Transition Management, Service Desk Management, Incident Management, Problem Management, Change Management, Project Coordination, CA Clarity, Live Meeting, Transitions, Data Analysis, Open Workbench, Open Office, Skype, ITIL v3 Foundations..., WebEx, Management, IT Outsourcing, Vendor Management, Data Center, IT Management, Service Management, Process Improvement, Project Portfolio..., Oracle, Consulting, PMP, Technical Support, IT Operations, Sla, Leadership, Solution Architecture, SDLC, Enterprise Architecture, Integration, Resource Management, Project Delivery
Education
Texas A&M University 1986 — 1991
Bachelor of Environmental Design
CDK Global Front Edge Sr. Software EngineerADP Dealer ServicesJuly 2014 - Present
Sears Holdings Corporation September 2010 - July 2014
ACS September 2007 - October 2010
HCL Technologies July 2005 - October 2006
Net4 India Ltd 2004 - 2005
Skills
Java Enterprise Edition, Struts, Java, Microsoft SQL Server, JavaScript, Spring, SQL, XML, Servlets, EJB, Ant, Tomcat
Education
Symbiosis International University 2003 — 2005
Masters of Science, Computer Science
L.J. College 1999 — 2002
Bachelors of Science, Computer Science
AMERICAN SYSTEMS August 2015 - Present
National Security Training Institute July 2011 - Present
Knight Point Systems, LLC December 2014 - July 2015
CNA November 2013 - July 2014
SOS International, Ltd. July 2011 - November 2013
Booz Allen Hamilton September 2006 - July 2011
Stanley Associates June 2006 - September 2006
Lockheed Martin September 2003 - July 2006
ACS July 2002 - September 2003
Advanced Systems Development, Inc. October 1998 - July 2002
Skills
DoD, Security Clearance, Physical Security, Information Assurance, National Security, Force Protection, Military, Program Management, Army, Counterintelligence, Security+, Command, Defense, Emergency Management, Security Management, Intelligence Analysis, Intelligence, Security Operations, Counterterrorism, Homeland Security, Government Contracting, Security, Corporate Security, Government, Information Security, Intelligence Community, Tactics, Vulnerability Assessment, Special Operations, Executive Protection, Crisis Management, Surveillance
Education
Webster University 2006 — 2007
MA, Security Management
Strayer University 2001 — 2004
BS, Computer Networking
Banyan gaming June 2013 - Present
ACS 1990 - 2012
Skills
Casino, Hospitality, Online Gaming, Gambling, Loyalty Marketing, Database Marketing, Hotels, Gaming Industry, Loyalty Programs, Online Gambling, Resorts, VIP, Casino Gaming, Gaming, Poker, Racing, Hospitality Industry, Entertainment, Indian Gaming, ACSC, Hospitality Management, Social Games, Tribal Gaming, Blackjack, Roulette, Gaming Law, Sports Betting, Customer Acquisition, iGaming, Online Poker, Affiliate Management, Baccarat, Online Casino, Bingo, Mobile Games, Craps, Affiliate Marketing, Player Development
Education
Stockton University 1990 — 1995
Stellae International Inc. December 2014 - Present
Fashion Week Brooklyn March 2014 - Present
Nordstrom Product Group July 2013 - November 2014
Nordstrom June 2013 - July 2013
ACS June 2008 - June 2013
The Independent Handbag Designer Awards August 2012 - December 2012
Michael Kors November 2007 - July 2008
Nordstrom November 2006 - November 2007
Skills
Program Evaluation, Program Development, Motivational..., PowerPoint, Microsoft Word, Leadership Development, Microsoft Excel, Social Media, Editing, Time Management, Sales, Social Media Marketing, Blogging, Community Development, Leadership, Team Building, Event Planning, Outlook, Social Networking, Fashion Merchanding, Visual Merchandising, CAD, Retail, Fashion, Merchandising
Education
LIM College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising
State University of New York at Stony Brook 2002 — 2007
Bachelors of Arts, Sociology
GfK Custom Research North America January 2012 - Present
Knowledge Networks April 2000 - December 2011
ACS June 1999 - March 2000
Skills
Cloud Computing, Databases, Architecture, Project Management, CRM, .NET, Software Development, Software Engineering, Strategy, Web Services, Management, Analytics, Java, Private Cloud, Enterprise Software, SaaS, Business Intelligence, Big Data, Leadership, VMware, Data Warehousing, Data Center, IT Management, IT Infrastructure..., Servers, Outsourcing Management, IT Solutions, Solution Architecture, APIs, Mobile Applications, Cloud Applications, Virtualization, Systems Engineering, SQL, NoSQL, Product Development, Program Management, Agile & Waterfall..., SDLC, Risk Management, Mentoring, Team Building
Education
Texas A&M University-Kingsville 1991 — 1993
M.S.
Ernst & Young LLP 2008 - Present
BearingPoint 2007 - November 2008
GE Capital International Services August 2006 - November 2007
ACS (Affliliated Computer Services) 2004 - 2006
ACS 2004 - 2006
Perot Systems: Financial Services Group 1999 - 2003
United States Marine Corps July 1993 - August 1999
Skills
Operations Management, Business Process, Strategic Planning, Business Process..., Outsourcing, Strategy, Valuation, Business Strategy, Performance Improvement, Business Transformation, Tax, Management Consulting, Financial Services, Capital Markets, Consulting, Organizational Design, Change Management, ERP, Financial Analysis, Strategic Partnerships, Due Diligence, Big 4, Mergers & Acquisitions, BPO, Program Management, Operating Models, Banking, Transfer Pricing, IT Strategy, Business Analysis, Enterprise Risk..., Financial Modeling, Process Improvement, Energy, SAP, Supply Chain, Business Planning, Project Management, Restructuring, Mergers, Governance, Forecasting, Shared Services, Finance Transformation, Acquisition Integration
Education
Texas A&M University 1990 — 1994
BS ID, Industrial Distribution/Business
AT&T September 2014 - Present
AT&T March 2001 - September 2014
ACS 1997 - 2001
Skills
Telecommunications, Unix, Integration, Application Support, EMC Storage, HP Storage, Hitachi Storage, Cisco MDS SAN switches, Brocade Fibre Switches, HP-UX, Wireless, System Deployment, Vendor Management, VoIP, Business Analysis, Requirements Analysis
Education
Texas A&M University-Commerce 2015 — 2018
Master of Science (MS), Management
Texas A&M University-Commerce 2014 — 2015
BAAS, Organizational Leadership, 3.51 GPA
Business & Decision January 2014 - Present
Early Warning Services October 2012 - January 2014
EDMC June 2010 - October 2012
meltmedia February 2010 - June 2010
ICG Consulting September 2007 - February 2010
ACS October 2000 - June 2004
Skills
Agile Methodologies, Analysis, Business Analysis, Business Process, Change Management, Databases, Integration, Management, Microsoft SQL Server, PeopleSoft, Process Improvement, Project Management, Quality Assurance, Requirements Analysis, SDLC, SharePoint, Software Documentation, Testing, Vendor Management, Visio
Education
ASU 2003 — 2007
Bachelor of Applied Science (BASc), Business Administration and Management, General
Terra State Community College 1997 — 1999
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Radioshack June 2011 - Present
Radioshack August 2008 - June 2011
AT&T January 2007 - May 2008
ACS September 2006 - January 2007
Q Hair and Beauty May 2005 - September 2006
Famous Footwear April 2004 - April 2005
Walmart September 2002 - April 2004
McDonald's Corporation October 1999 - September 2002
Skills
Store Management, Retail Sales, Customer Service, Retail, Leadership, Management, Interviews, Recruiting, Sales, Merchandising, Hiring, Loss Prevention, Training, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, Visual Merchandising, Store Operations, Team Leadership, Profit, Inventory Control, Customer Satisfaction, Time Management, Cashiering, Planograms, POS, Driving Results, Employee Training, Team Building, Coaching, Sales Management, Customer Experience, Outlook, Strategic Planning, Teamwork
Education
Texas Barber Colleges and Hairstyling Schools 2004 — 2005
Cosmetology, Barber/Styling, and Nail Instructor
Texas Southern University 2003 — 2005
N/A, Psychology
Willowridge High School 1999 — 2003
High School Diploma
Texas Department of State Health Services January 2015 - May 2015
Refugee Services of Texas June 2014 - December 2014
Rescare July 2012 - December 2013
Harris County Psychiatric Ctr August 2010 - May 2012
Medical Prosource February 2008 - February 2008
Shaiasta A. Husain M.D August 2007 - November 2007
TRC Staffing Services, Inc. February 2006 - April 2006
ACS August 2005 - January 2006
OfficeTeam February 2005 - September 2005
Skills
Case Management, Communication, Community Outreach, Research, Social Services, Program Development, Psychology, Mental Health Counseling, Public Speaking, Event Planning, Crisis Intervention, Leadership, Fundraising, Group Therapy, Mental Health, Nonprofits, Volunteer Management
Education
University of Houston Graduate College of Social Work 2014 — 2015
Master’s Degree, Health Disparities, 3.769
Texas Southern University 2010 — 2012
Bachelor of Arts (B.A.), Social Work, 3.712
The University of Texas at San Antonio 2000 — 2006
Bachelor’s Degree, Biology, General, 2.814
ACS June 2010 - Present
THE MEAT COMPANY, Philadelphia, PA 2009–2010 2009 - 2010
Skills
Proficient in: MS Word,..., Benefits Administration, Human Resources, Employee Benefits, Interviews, HR Consulting, Leadership, Training, Performance Management, Recruiting, Social Networking, Talent Acquisition
Education
Temple University 2005 — 2009
Bachelor of Arts (B.A.), Applied Psychology
Finish Line 2006 - 2013
ACS February 2007 - August 2008
Kidd Valley May 2004 - December 2006
U-Haul International, Inc. June 2003 - May 2004
Skills
Customer Service, Sales, Merchandising, Inventory Management, Visual Merchandising, Management, Store Management, Sales Management, Time Management, Retail Sales
Education
Tarrant County College 2014 — 2014
Call Center Training, Completed Certificate
Roosevelt High School 1999 — 2003
Diploma
Goodman Networks July 2013 - July 2014
Goodman Networks May 2011 - July 2013
MoneyGram International 2010 - 2011
i2 Technologies 2008 - 2010
ACS October 2001 - February 2008
Skills
Salesforce.com, SaaS, CRM, Cloud Computing, Vendor Management, Telecommunications, Program Management, SharePoint, Management, Project Management, Account Management, Team Leadership, Product Management, Wireless, Strategic Partnerships, Process Improvement, Mobile Devices
Education
Sul Ross State University 1994 — 1997
HS
Diamond Janitorial February 2010 - Present
Express4uCourier January 2010 - Present
Accutest Laboratories 2010 - 2013
Timeline Logistics, Inc. February 2008 - March 2009
hotline delivery April 2008 - July 2008
ACS March 2006 - May 2007
Skills
Management experience..., Property Claims, Sales, Online Marketing, Invoicing, Accounts Payable, Customer Service, Management, Logistics, Financial Statements, Credit, Operations Management, Shipping, Microsoft Office, Microsoft Word, Contract Negotiation, Analysis, Forecasting, Budgets, Customer Satisfaction
Education
Adjuster now 2013 — 2013
Adjuster License, Insurance Adjuster Now Academy
Tarrant County College 2011 — 2013
Bachelor of Business Administration (B.B.A.)
Texas Southern University 2005 — 2006
Business/Commerce, General
Texas A&M University-Commerce
Business Administration, Management and Operations
Moves & Grooves May 2015 - Present
DCS January 2015 - May 2015
Lutheran Social Services of the South April 2013 - December 2014
ACS July 2012 - April 2013
TX Tag Toll Road Service Center January 2008 - August 2008
State Farm January 2004 - January 2008
Skills
Community Outreach, Customer Service, Event Planning, Nonprofits, Public Speaking, Program Development, Fundraising, Volunteer Management
Education
Texas State University 2008 — 2010
Bachelor of Fine Arts (BFA)
The University of Texas at El Paso 2006 — 2007
Uplift Education July 2014 - Present
Harmony Science Academy August 2013 - June 2014
Harmony Science Academy August 2012 - June 2013
ACS August 2008 - July 2012
Skills
Customer Service, Higher Education, Curriculum Development, Curriculum Design
Education
Texas A&M University-Commerce 2003 — 2006
Bachelor's of Science, Interdisciplinary Studies
West Texas A&M University
Master of Education (M.Ed.), Educational Diagnostician, K-12
Mit Reizarf Productions, LLC September 2015 - Present
CompuCom February 2012 - September 2015
Xerox August 1995 - February 2012
Affiliated Computer Services, A Xerox Company August 1995 - February 2012
ACS 1995 - February 2012
Zale Corporation 1995 - 1997
City of Greenville, TX 1987 - 1995
Skills
Entrepreneurship, Online Publishing, Product Design, Creative Concept Design, Thermoforming, 3D Printing, Rapid Prototyping, Web Content Management, CNC Operation, Article Writing, Creative Non-fiction, Fiction Writing, Non-fiction Writer, Web Content Creation, Dog Training, Dog Behavior, Dog Aggression, Adventure Travel, Motorcycle Industry, Service Delivery, Integration, IT Operations, IT Service Management, Vendor Management, ITIL, IT Management, Data Center, Incident Management, IT Strategy, Information Technology, Process Improvement, Program Management, HP, Change Management, Infrastructure, Solution Architecture, Business Analysis, Crisis Management, Business Continuity, Project Delivery, Service Management, Enterprise Architecture, Business Process, Cloud Computing, Security, Servers, Unix, Professional Services, Requirements Analysis, Resource Management
Education
Texas A&M University-Commerce 1983 — 1985
NA, Political Science
Greenville High School 1980 — 1983
High School Diploma
A Book Company, LLC DBA eCampus.com June 2011 - Present
ACS January 2010 - January 2011
Answer Phones of America January 2010 - January 2010
XM Satellite Radio January 2007 - January 2008
Skills
Conflict Resolution, Conflict Management, Customer Service, Cost Accounting, QuickBooks, Microsoft Office, Outlook, Oral & Written..., Time Management, Outstanding..., Accurate Record Keeping, High Organizational..., Always Punctual, Bookkeeping
Education
Sullivan University 2011 — 2013
Associate of Science (AS), Accounting
Mercer April 2014 - Present
McDermott International Inc. March 2013 - April 2014
Dunlap Consulting 2012 - 2013
IBM August 2010 - December 2012
IBM Global Services 2006 - 2010
ACS 2003 - 2006
Skills
IBM Director of..., CRM, Business Process..., Process Design, BPO, Outsourcing, Shared Services, Service Delivery, Vendor Management, Offshoring, Business Transformation, HR Transformation, Business Process..., Transition Management, Change Management, Process Improvement, Performance Management, HRO, Call Center, Acquisition Integration, Workforce Management, Business Analysis, PMO, Talent Management, Organizational Design, HRIS, Human Resources, Global Delivery, PMP, Project Portfolio..., Business Development, Sla, HR Consulting, Team Building, Process Management, Strategic Leadership, Call Centers, Leadership, Management Consulting, ERP
Education
Texas State University-San Marcos
BBA, Finance
University of Kentucky January 2015 - Present
American National University and National College December 2008 - Present
Bingham McCutchen July 2013 - January 2015
Gray Construction December 2012 - July 2013
American Water August 2010 - September 2012
Kentucky American Water Co June 2009 - August 2010
ACS Government Systems Inc. 2008 - April 2009
ACS November 1999 - January 2008
United States Navy June 1989 - June 1993
Skills
Microsoft Office, Teaching, Excel, Word, PowerPoint, Access, Lotus Notes, Windows, Microsoft Excel, Customer Service, Higher Education, Microsoft Word, Troubleshooting, Administration, Management, Budgets, Training, Databases, Human Resources, Process Improvement, Leadership, Program Management
Education
Sullivan University 2005 — 2007
Bachelors, Information Technology
Lexington Community College 1996 — 2001
A.A.S., Office Systems
Commonwealth Technology May 2014 - Present
Foam Design, INC February 2012 - May 2014
ACS January 2010 - August 2011
Olan Mills September 2008 - February 2009
ACS January 2006 - September 2008
Skills
A+ Certified, Windows 7, Computer Hardware, Troubleshooting, Active Directory, XP, Printers, Network Administration, Technical Support, Windows Server, Servers, Computer Repair, Software Installation, System Administration, Windows, Software Documentation, Hardware, Switches, Firewalls, DNS, Help Desk Support, Information Technology, Laptops, Microsoft Exchange, VPN, Backup Exec, Antivirus, Group Policy, System Deployment, DHCP, Windows XP, Dell Computers, Microsoft Certified..., Blackberry Enterprise..., Server Administration
Education
Sullivan University 2010 — 2012
Associates of Science in Computer Information Technology, Information Technology
Transylvania University 2001 — 2004
History
Micro Focus July 2014 - Present
ACS July 2009 - July 2014
Novell June 2000 - July 2009
FTP Software 1990 - 1996
Skills
Virtualization, Data Center, Cloud Computing, Linux, Disaster Recovery, VMware, Enterprise Software, Novell, Servers, ITIL, Unix, Operating Systems, Storage, Storage Area Networks, SAN
Education
Suffolk University - Sawyer School of Management 1990 — 1994
MBA, Marketing, MIS
University of Massachusetts Boston 1977 — 1980
BA, English
General Motors July 2015 - Present
The Ohio State University January 2012 - Present
Xerox Corporation February 2010 - Present
ACS 2008 - Present
Fetter Logic 2008 - 2009
US Department of Defense September 2004 - August 2007
Scooter Store 2005 - 2006
Terra Health Government Services 2003 - 2005
The Capitol Group 2003 - 2004
Skills
Training, Oracle, HTML, Quality Assurance, SQL, Linux, Web Applications, Program Management, Technical Support, Perl, Microsoft Exchange, Active Directory, Databases, Unix Shell Scripting, Troubleshooting, Project Management, Visual Basic, Unix, Data Migration, Testing, Shell Scripting, Management, System Administration, Microsoft SQL Server, Access, SDLC, Change Management, Software Development, Windows, Operating Systems, Software Documentation, ITIL, Agile Methodologies, SharePoint, Visio, System Deployment
Education
Strayer University 2006 — 2010
Bachelors, Web Development
Cisco Systems May 2012 - Present
Cisco Systems August 2010 - April 2012
Credit Suisse 2009 - 2010
ACS October 2009 - 2009
RTI International March 2008 - July 2008
Cisco Systems April 2006 - February 2008
Skills
College Recruiting, Technical Recruiting, Sourcing, Onboarding, Temporary Placement, Recruiting, Human Resources, PeopleSoft, SDLC, Employee Benefits, Networking, Talent Management, Applicant Tracking..., New Hire Orientations, Talent Acquisition, Internet Recruiting, Training, Customer Service, Hiring
Education
Strayer University 2005 — 2007
Masters
Wichita State University 1998 — 2002
BS Business Administration
ACS August 2005 - May 2006
TRX March 1999 - August 2005
Starbucks Coffee Company September 1994 - February 1999
Houston's September 1991 - March 1994
Education
Texas A&M University 1982 — 1986
B.S., Chemical Engineering
Sungard Availability Services June 2014 - Present
Xerox Services February 2012 - June 2014
Phoenix Health Systems January 2011 - January 2012
Phoenix Health Systems June 2010 - December 2010
ACS November 2007 - February 2010
Perot Systems September 2004 - June 2007
Perot Systems June 2001 - November 2004
Perot Systems January 2002 - August 2004
Perot Systems October 1999 - December 2001
Perot Systems July 1997 - October 1999
Skills
Team Building, Technical Leadership, P&L Management, Service Delivery, IT Outsourcing, Performance Management, Results Oriented, Outsourcing, Account Management, Budgeting, P&L, Budgets, Storage, Program Management, Leadership, Income Statement, CRM, Cloud Computing, IT Operations, Management, Goal Oriented, Unix, Data Center, Process Improvement, Project Management, Operations Management, Solution Architecture, Vendor Management, New Business Development, Disaster Recovery, Business Analysis, IT Strategy, ITIL, Integration, IT Management, Enterprise Architecture, IT Service Management, Information Technology, Infrastructure, Security, Project Portfolio..., Information Security, PMO, Virtualization, Managed Services, Networking, PMP, Service Management, Professional Services, Testing
Education
Texas A&M University 1982 — 1987
Berkner High School
Aon Hewitt March 2012 - Present
Exxova, Inc. 2010 - July 2012
ACS February 2007 - April 2011
Hewitt Associates June 1997 - February 2007
Chase Bank May 1995 - June 1997
American General Corporation February 1993 - May 1995
VALIC March 1992 - February 1993
Skills
Quality Assurance, Project Governance, Executive Communications, Program Management, PeopleSoft, Offshore, PMP, Team Management, SDLC, Vendor Management, BPO, PMO, Process Improvement, Outsourcing, ERP, RFP, Project Portfolio..., People Management, Offshoring, HRIS, Management Consulting, SAP, Risk Management, Account Management, Business Intelligence
Education
University of Houston 1994 — 1996
MBA, Management Information Systems
Texas A&M University 1986 — 1991
BS, Economics
Primatics Financial February 2015 - Present
Primatics Financial February 2014 - February 2015
Primatics Financial January 2011 - February 2014
ACS February 2010 - December 2010
ACS September 2009 - December 2010
ACS June 2008 - September 2009
Fannie Mae June 2007 - June 2008
Circuit City December 2006 - June 2007
Compass Wire Cloth June 2005 - December 2006
Skills
Requirements Analysis, MS Project, Visio, Business Analysis, Business Process, Software Documentation, Microsoft Excel, SharePoint, Microsoft Office, PL/SQL, SQL, User Acceptance Testing, Analysis, Business Requirements, Process Improvement, Microsoft Project, SDLC
Education
Philadelphia University 2005 — 2006
MBA
Texas A&M International University 1999 — 2003
BBA, Economics
Badminton School.
The Port City Group Inc. August 2010 - Present
Shingleton North Carolina January 2009 - January 2014
ACS March 2008 - August 2008
Tecnológico de Monterrey, Campus Ciudad de México June 2007 - March 2008
Adecco Sweden April 2007 - July 2007
Elitdekor AB, Gothenburg, Sweden January 2001 - November 2002
Skills
Executive Search, Screening Resumes, Technical Recruiting, Sourcing, Talent Acquisition, Talent Management, Human Resources, Applicant Tracking..., Recruiting, Benefits Negotiation, Internet Recruiting, Screening, Personnel Management, Management, Interviews, Business Development, SAP, Employee Relations, Manufacturing, Strategic Sourcing, Strategy, Contract Recruitment, Leadership, HR Consulting, Performance Management, Employer Branding, Procurement, HRIS, Quality Assurance, Employee Engagement, Onboarding, Outsourcing, Employee Training, Training, Organizational..., Payroll, Policy
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 2007 — 2008
Master's degree, Human Resources Management and Services
Växjö universitet 2004 — 2008
Master, Human Resource Management
ACS April 2006 - Present
Grand Maple Development January 2006 - Present
Computer Science Corp. August 2000 - May 2003
Comdisco, Inc. September 1999 - September 2000
Interactive Business Systems, Inc. December 1997 - June 1999
Card Systems, Inc. August 1995 - November 1997
Self Employed October 1992 - September 1994
COMPUTER PEOPLE, Inc. January 1990 - September 1992
Fidelity Union Life Ins. Co. August 1984 - December 1989
Allianz Life Insurance Services April 1984 - November 1989
Skills
Vendor Management, Requirements Analysis, SDLC, Business Process, Visio, CRM, MS Project, Project Management, Management, IT Strategy, Program Management, IT Management, Outsourcing, Data Center, Service Delivery, Integration, PMO, IT Service Management, Project Planning, COBOL, Entrepreneurship
Education
Texas A&M University-Commerce 1975 — 1977
BS Computer Science, Minor Interdisplenary, Computer Sciences
Think Finance June 2013 - Present
Threads By Design August 2000 - January 2014
Zale January 2011 - November 2013
HealthMarkets October 2011 - January 2012
HealthMarkets November 2008 - October 2011
HealthMarkets May 2008 - November 2008
Zale Corporation May 2007 - May 2008
Zale Corporation May 2000 - May 2007
ACS 1997 - 2000
Skills
Problem Solving, Analysis, XP, Documentation, Customer Service, Software Documentation, Troubleshooting, Computer Hardware, Access, System Administration, Visio, Retail, Inventory Management, Vendor Management, Training, Cross-functional Team..., Management, Process Improvement, Customer Satisfaction, Program Management, Outlook, Team Building, Technical Support, Active Directory, Networking, Databases, IT Management, Time Management, Human Resources, Call Centers, SharePoint, Hardware, Help Desk Support, Disaster Recovery, Integration, Security, Team Leadership, Servers, Information Technology, Windows XP, Windows 7, IT Operations, Data Center, ITIL
Education
Tarrant County College 2004 — 2008
RL Turner High School 1974 — 1978
Accounting/Normal Studies
Law Offices of Kenneth G. Senkel Business Analyst, Managed Cloud ServicesOracle CorporationJune 2014 - Present
Oracle America, Inc. 2007 - Present
ACS 2006 - 2007
Skills
Software Licensing, Corporate Law, Legal Research, Legal Writing, Licensing, Negotiation, Intellectual Property, Outsourcing, Contract Negotiation, Due Diligence, Legal Advice, Mediation
Education
Texas A&M University School of Law 2002 — 2005
Mercer HR Services 2006 - Present
ACS 2005 - 2006
Towers Perrin August 1995 - February 2005
Education
State University of New York College at Oneonta 1981 — 1985
Twinty Photography September 2006 - Present
The Rankin Twins June 2009 - Present
DHI Mortgage February 2009 - February 2010
DHI Financial Services 2009 - 2009
RR Donnelley June 2007 - December 2008
ACS 2005 - 2007
Skills
Sales, Microsoft Office, Strategic Planning, Advertising, Customer Service, Photography, Wedding Photography, Management
Education
Texas A&M University 2000 — 2004
Xerox May 2015 - Present
Affiliated Computer Services November 2012 - Present
ACS February 2007 - Present
Xerox February 2007 - May 2015
Skills
Call Center, Leadership, Management, Process Improvement, Call Centers, Quality Assurance, Software Documentation, Customer Satisfaction, Training, Windows, SharePoint, Operations Management, Visio, Project Management, Data Analysis, Troubleshooting, Outsourcing, Analysis, Team Building, Microsoft Office, Networking, Program Management
Education
State University of New York at New Paltz 1997 — 2003
Bachelor's degree, Philosophy
Alexander M Patch American High School
Solis Mammography September 2015 - Present
Concentra August 2006 - September 2015
ACS May 2001 - June 2006
EMC Mortgage May 2000 - April 2001
Comp USA Inc. April 1997 - March 2000
Melton & Melton, LLP January 1996 - April 1997
Skills
Process Improvement, Accounting, Financial Reporting, Sarbanes-Oxley Act, Account Reconciliation, Internal Controls, Budgets, Financial Analysis, SEC filings, Forecasting, Auditing, CPA, GAAP, Accounts Payable, Finance, Variance Analysis, General Ledger, Financial Modeling, Sarbanes-Oxley
Education
Stephen F. Austin State University 1991 — 1995
ACS, a Xerox Company April 2012 - Present
ACS 1996 - Present
ACS 1996 - Present
Affiliated Computer Services 1996 - Present
Affiliated Computer Servcies (ACS) 1996 - Present
ACS, Inc. a Xerox Company 1996 - Present
ACS 1996 - 2012
Maclean Oddy & Associates 1990 - 1995
Skills
Finance, Variance Analysis, Sarbanes-Oxley Act, Process Improvement, Revenue Recognition, Outsourcing, BPO, Financial Reporting, Budgets, Essbase, General Ledger, Hyperion Enterprise, Consolidation, Forecasting, Managerial Finance, Financial Analysis, Accounting
Education
Texas A&M University 1987 — 1990
Affiliated Computer Services 2006 - Present
ACS September 2004 - October 2006
ACS October 2000 - September 2004
Education
Strayer University 2004 — 2009
Boy Scouts of America August 2013 - Present
Boy Scouts of America May 2012 - July 2013
CompuCom September 2011 - February 2012
Baylor Health Care System July 2010 - September 2011
ii2P May 2009 - July 2010
Hitachi ID April 2008 - April 2009
ICSynergy June 2007 - May 2008
Affiliated Computer Services January 2002 - June 2007
ACS 2002 - 2007
Metromedia Restaurant Group November 1996 - January 2002
Skills
Requirements Management, Testing/QA, Change Control, Software Project..., Scope Management, Risk Management, Resource Management, SLA/KPI Management, Budget Management, P&L responsibility, SOW, Vendor Management, Contractor Management, Performance Management, Career Pathing, Recruitment/Retention, Terminations, Change Management, Lean Six Sigma, ITIL, HIPAA, Business Continuity, Program Management, ERP (Lawson), Identity Management, Electronic Health..., Software Publishing, Consulting Services, Outsourcing, Service Desk, EDI, Financial, Retail, Web Applications, Security Services, Full SDLC, Agile, Waterfall, Management, Security, Budgets, P&L Responsibility, Consulting, Leadership, Project Management, Finance, SDLC, Process Improvement, P&L Management, Business Analysis
Education
Texas A&M University
B.B.A., Double major: Business Analysis and Business Management
ACS November 2005 - Present
Education
Stockton University 1999 — 2003
3cGEO, Inc. 2006 - December 2014
ACS 2004 - 2006
Allied Consultants, Inc. 1996 - 2004
CW Systems, Inc. 1988 - 1992
Edison Brothers, Inc. 1986 - 1988
Texas Department of Transportation 1985 - 1986
Education
Stephen F. Austin State University
Bachelor of Science, Computer Science, Geology
Molina Healthcare September 2015 - Present
Health Diagnostic Laboratory, Inc. June 2012 - September 2015
Molina Healthcare September 2011 - June 2012
ACS 2008 - March 2012
First Health Services March 1999 - February 2008
Health Communication Services 1995 - 1999
Skills
SDLC, Data Warehousing, ETL, Databases, Requirements Analysis, Visio, Business Analysis, Requirements Gathering, Agile Methodologies, Data Modeling, Microsoft SQL Server, SQL, Process Improvement, Database Design, Integration, Enterprise Architecture, Oracle, Data Analysis, Vendor Management, HL7, Analysis, HIPAA, Healthcare Information..., Software Documentation, Access, SSIS, Testing, Systems Analysis, Business Process, Crystal Reports, SOA, T-SQL, Business Intelligence, Disaster Recovery, MS Project, Quality Assurance, Software Project..., Software Development, QlikView, QlikView Development, SSRS, Team Management
Education
Strayer University (VA) 2003 — 2006
Bachelor of Science (BS), Computer Information Systems
ACS March 2006 - Present
ACS, a Xerox Company 1997 - Present
ACS-inc September 2001 - March 2006
Skills
Call Center, IVR, Process Improvement, Visio, Operations Management, Project Management, Customer Service, Access, Account Management, Windows, Change Management, Team Building, Applicant Tracking..., Internet Recruiting, Recruiting, Call Centers, CRM
Education
State University of New York College at Oswego 1994 — 1997
ACS August 1988 - February 2011
Education
Manatee Community College
Arizona Department of Health Services September 2013 - Present
Academy of Nail Technology March 2009 - Present
RCPRES January 2007 - October 2010
ACS October 2000 - August 2005
Skills
QuickBooks, Customer Service, Team Building, Strategic Planning, Account Management, New Business Development, Public Speaking, Event Planning, Social Media, Public Relations, Cash Flow, Vendor Management, BPO, Visio, Outsourcing, Forecasting, Leadership, Human Resources, Budgets, Process Improvement, Access, Payroll, Management, Project Management, Sales, Training
Education
State University of New York Empire State College 1992 — 1999
Business Administration and Management, General
State University of New York College at Buffalo 1975 — 1978
BS, Business Administrtion
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates 2008 - 2009
ACS August 2007 - November 2007
HD Compucom 2003 - 2006
Pfizer 2003 - 2005
Skills
SharePoint
Education
Stevens Institute of Technology
Farmers Insurance Group Federal Credit Union February 2013 - Present
Farmers Insurance Group Federal Credit Union July 2012 - November 2012
Aerospace Federal Credit Union March 2011 - August 2011
Intercontinental Art December 2010 - March 2011
Kinecta Federal Credit Union August 2010 - September 2010
USC Credit Union April 2010 - July 2010
ACS June 2008 - November 2008
Continental Federal Credit Union July 1999 - December 2007
Unocal Federal Credit Union December 1996 - July 1999
CSC Employees Federal Credit Union July 1990 - December 1996
Skills
Credit, Banking, Accounts Receivable, Credit Cards, Management, Microsoft Excel, Sales, Credit Unions, Credit Analysis, Bankruptcy, Consumer Lending, Risk Management
Education
Texas A&M University 1971 — 1975
Business
California State University-Dominguez Hills
Business and computer classes
Southern California Regional Occupational Center
NCR Corporation April 2004 - Present
Affiliated Computer Services March 1999 - February 2004
ACS 1999 - 2003
MRG 1998 - 2002
Education
Tarrant County College
Associates
Texas Tech University
University of North Texas
JoAnn Fabrics January 2014 - Present
Western Reserve Group February 2008 - December 2013
StarCite 2005 - 2008
Roadway Express 2000 - 2006
YRCW Technologies July 2000 - May 2005
Yellow Roadway corp. 2000 - 2005
Affiliated Computer Services 2000 - 2004
ACS 1901 - 2001
Skills
Disaster Recovery, Integration, Servers, Virtualization, Active Directory, Microsoft SQL Server, Security, Software Documentation, Vendor Management, Windows Server, VMware, Data Center, Enterprise Architecture, Troubleshooting, SharePoint, System Deployment, IT Management, Infrastructure, Windows 7, System Administration
Education
Stark State College of Technology 1998 — 2002
Associate's degree, Microcomputer Technology- Integration Option
Kaiser Permanente IT March 2011 - Present
Northrop Grumman Information Technology January 2009 - March 2011
Northrop Grumman March 2007 - December 2008
ACS September 2004 - September 2006
Skills
Program Management, PMP, IT Service Management, MS Project, Cross-functional Team..., Business Process..., Business Intelligence, CRM, Business Process, Information Technology, Resource Management, Outsourcing, Agile Project Management, Requirements Gathering, IT Operations, Software Documentation, Systems Analysis
Education
UCLA Anderson School of Management 1978 — 1981
MBA, Information Systems Management
Stanford University 1967 — 1971
B.A., History
Edison High School 1964 — 1967
High School Diploma
Atos July 2015 - Present
Xerox Business Services July 2010 - July 2015
ACS, A Xerox Company 2009 - 2010
ACS 2008 - 2009
ACS 2006 - 2008
ACS 2002 - 2007
ACS 2006 - 2006
Skills
Netbackup, ITIL, Data Center, IT Operations, Enterprise Architecture, Storage Area Networks, Cloud Computing, High Availability, Disaster Recovery, Servers, Solaris, Red Hat Linux, SAN, NAS, IT Management, Troubleshooting, Virtualization, VMware, Storage, Linux, AIX, Unix, SDLC, Capacity Planning, Active Directory, Windows Server, IT Strategy, Security, Vendor Management, Solution Architecture, Integration, Citrix, HP, NetBackup, IBM AIX
Education
Tennessee Technological University - College of Business Administration
Arizona Department of Health Services September 2013 - Present
Academy Of Nail technology March 2009 - September 2013
RCPRES January 2007 - March 2013
ACS October 2000 - August 2005
Affiliated Computer Services 2000 - 2005
Charles July 1999 - September 2000
Lockheed Martin Information Technology 1993 - 1998
Skills
Process Improvement, Training, Budgets, Management, Strategic Planning, Account Management, Cross-functional Team..., SAP, Leadership, Coaching, Team Leadership, Accounting, Customer Service, Auditing, Team Building, Change Management, Project Planning, Account Reconciliation, Forecasting, Accounts Payable, Accounts Receivable, Financial Reporting, Payroll, Financial Analysis, Project Management, Team Management, Finance, Sales, Call Centers, Business Process..., Risk Management, Access, Analysis, Human Resources, Process Scheduler, Program Management, Operations Management, Business Analysis
Education
Academy of Nail Technology 2010 — 2010
Instructor, Nail Technology
Academy of Nail Technology 2005 — 2005
License, Nail Technician
State University of New York Empire State College 1994 — 1999
BS, Buiness Administration
The Novo Dia Group 2008 - Present
ACS 2002 - 2006
Transaction Processing Specialists 1998 - May 2002
Transactive Corporation 1998 - 2001
Skills
Outsourcing, Disaster Recovery, IT Strategy, Change Management, SaaS, Information Technology, ITIL, Strategic Planning, IT Management, Business Intelligence, Software Development, Cloud Computing, Team Management, Oracle, Governance, PMP, Professional Services, Team Leadership, Start-ups, Cross-functional Team..., Project Portfolio..., Solution Architecture, IT Outsourcing, Product Management, ERP, Management Consulting, SQL, Enterprise Software, Telecommunications, Solution Selling, IT Service Management, Agile Methodologies, MS Project, Risk Management, Data Center, Web Services, Requirements Analysis, Strategy, CRM, Databases, Consulting, Security
Education
Texas State University 1989 — 2003
BA, International Business
Texas Christian University 1987 — 1988
BAIS, International Business
First Friends Preschool September 2012 - Present
Smarter Toddler Preschool August 2008 - June 2012
Smarter Toddler August 2008 - June 2012
P.S 83 September 2010 - December 2010
Gymtime Rhythm and Glues Toddler Learning Center January 2008 - August 2008
Gymtime Rhythm and Glues Toddler Learning Center January 2008 - August 2008
Various Schools September 2006 - January 2008
Administration for Children’s Services January 2006 - June 2006
ACS January 2006 - June 2006
Skills
Special Education, Teaching, Behavior Management, Behavior Modification, Classroom Management, Family Therapy, Family Services, Curriculum Design, Curriculum Development, Differentiated..., Public Speaking
Education
Touro College
Master of Education (MEd), Special Education and Teaching
State University of New York College at Oneonta 2000 — 2004
B.S, Human Ecology
SUNY Oneonta
Bachelor of Science, Human Ecology; Child Development and Family Studies
The Standard December 2010 - March 2015
TeleTech December 2009 - September 2010
TeleTech January 2009 - December 2009
ACS August 2006 - April 2008
Affiliated Computer Services January 2005 - September 2006
LiveBridge September 2004 - August 2006
LiveBridge June 2002 - August 2004
Skills
Vendor Management, Management, Training, Project Management, Telecommunications, Process Improvement, Leadership, Customer Service, Performance Management, Team Leadership, Recruiting, Call Centers, Human Resources, Program Management, Change Management, Business Analysis
Education
The Evergreen State College 1997 — 1999
BA, Liberal Arts/Theater
State University of New York College at Fredonia 1990 — 1994
BA, Music Education
American Heart Association May 2003 - Present
ACS January 2001 - May 2003
Skills
Data Analysis, Team Building, Management, Team Management, Nonprofits, Event Planning, Strategic Planning, Program Development, Event Management, Leadership, Program Management, Budgets, Training, Marketing Communications, Leadership Development, Project Management
Education
Texas State University
BA, Geography and History
Ardent Health Services April 2008 - Present
ACS 2005 - 2007
Healthcare Management Systems 1999 - 2003
Skills
Software Implementation, Healthcare, Healthcare IT, Revenue Cycle, Crystal Reports, Software Documentation, System Deployment, Hospitals, Healthcare Management, IBM iSeries, Integration, Healthcare Information..., Access, EHR
Education
Strayer University (VA) 2008 — 2009
Certification, Data Modeling/Warehousing and Database Administration
University of Evansville 1990 — 1994
Bachelor of Arts (B.A.), International/Global Studies
Laughing Cowboy Enterprises, LLC November 2012 - Present
L-3 Communications March 2011 - Present
ManTech MCTS February 2010 - September 2011
Applied Signal Technology November 2006 - February 2010
L-3 Communications June 2003 - October 2006
titan 2001 - 2006
Titan Corporation 2004 - 2005
ACS September 2001 - June 2003
DRS Technologies September 2000 - September 2001
United States Department of Defense June 1980 - September 2000
Skills
Program Management, Integration, Systems Engineering, DoD, Security Clearance, Information Assurance, Defense, Earned Value Management, Government Contracting, Military, Aerospace, Engineering Management, System Architecture, Requirements Management, Configuration Management
Education
The George Washington University 1981 — 1985
AA, Program Management
Texas A&M University 1976 — 1980
BS, Engineering Technology
The George Washington University
MEA, Engineering Administration
OneWest Bank August 2010 - Present
ACS May 2006 - August 2010
Skills
Banking, Credit
Education
Texas State University 2006 — 2008
MBA
Texas State University 2000 — 2004
BA, Finance
Xerox October 2013 - Present
WakeMed Health and Hospitals October 2010 - September 2013
ACS August 2008 - February 2009
Skills
Quality Assurance, BPO, Quality Management, Six Sigma, Process Improvement, Call Centers, Outsourcing, Test Planning, Quality Auditing, Software Quality..., Transition Management, Quality Center, Workforce Management, Process Excellence, Training, Operational Excellence, TQM
Education
Strayer University-North Carolina 2010 — 2013
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
ACS May 2005 - Present
Education
Sun Yat-Sen University 1990 — 1994
BS, Physics
Hi Crush Partners June 2014 - Present
Norfolk Southern September 2008 - June 2014
Reed Minerals October 2004 - May 2008
ACS 1998 - 2004
Conrail 1974 - 1996
Skills
Operations Management, Transportation, New Business Development, Forecasting, Process Improvement, Project Management, Customer Service, Business Strategy, Project Planning, Account Management, Supply Chain, Program Management, Contract Management, Contract Negotiation, Business Planning, Negotiation, Pricing, Management, Cross-functional Team..., Team Building, Supply Chain Management, Leadership, Procurement, Budgets, Logistics, Change Management, Strategic Planning, Business Development, Transportation..., Sales, Freight, Logistics Management, Sales Management
Education
Temple University
Accounting
Bighill Systems June 2013 - Present
Hitachi Data Systems August 2009 - June 2013
ACS January 2001 - November 2008
Genicom November 1999 - May 2001
Electronic Data Systems May 1998 - January 1999
Computer City November 1996 - April 1998
Brazos Valley Council of Governments June 1994 - September 1996
Skills
Data Center, ITIL, Vendor Management, Outsourcing, Identity Management, Information Security, Disaster Recovery, Program Management, Security, Business Continuity, Service Delivery, Integration, Business Process, Pre-sales, Servers, Professional Services, Requirements Analysis, Software Project..., IT Strategy, IT Management, Information Technology, Enterprise Software, Business Intelligence, SharePoint, System Deployment, Management, SDLC, Enterprise Architecture, CRM, Network Security, Testing, PMP, PMO, Governance, Solution Architecture, IT Service Management, Cloud Computing, Cross-functional Team..., User Provisioning, Password Management, Business Strategy, Firewalls, SaaS, Project Delivery
Education
University of Texas at Dallas - Naveen Jindal School of Management 1998 — 2001
MBA, Management Information Systems
Texas A&M University 1992 — 1994
MPA, Public Administration
The University of Texas at Dallas 1990 — 1992
BA, Government & Politics
ACS September 2008 - December 2008
Education
Texas A&M University
Animal Science
Anthelio Healthcare Solutions January 2015 - Present
Anthelio Healthcare Solutions (formerly PHNS) November 2010 - March 2015
PHNS February 2002 - October 2010
The Harbour Group 1999 - 2002
MCI Systemhouse 1997 - 1999
ACS 1996 - 1997
EDS 1986 - 1996
MTech (EDS) 1985 - 1986
Skills
Change Leadership, New Business Development, Creative Strategy, Change Management, Outsourcing, Program Management, Business Strategy, Start-ups, Business Development, Vendor Management, Strategic Planning, IT Operations, People Development, Team Building, Business Intelligence, Leadership, Management, Process Improvement, Disaster Recovery, Service Delivery, Data Center, Business Analysis, Business Process, CRM, Consulting, Networking, ERP, Enterprise Software, Strategy, Cross-functional Team..., Information Technology, IT Strategy, Cloud Computing, Business Process..., IT Service Management, IT Management, Healthcare Information..., Integration, Project Management, Project Planning, Software Development, PMP, SaaS, IT Outsourcing, ITIL, Project Portfolio..., SDLC, Enterprise Architecture, Security, SharePoint
Education
University of North Texas 1983 — 1985
MBA, Finance
Tarleton State University 1976 — 1980
BS, Animal Science
Richardson High School 1973 — 1976
INSYS Group, Inc. April 2012 - Present
Hank C. S. LLC April 2009 - April 2012
Bear Stearns April 2007 - February 2009
ACS 2005 - 2006
Chubb & Son 1993 - 2005
Chubb & Son Ins. 1993 - 2005
IBM 1964 - 1993
Education
State University of New York - System 1965 — 1967
Did not complete, Math
Resource Integrators December 2013 - Present
Xerox January 2011 - August 2013
ACS January 2010 - January 2011
Technology Consortium January 2009 - December 2009
Electronic Data Systems (EDS) January 2007 - February 2008
Electronic Data Systems (EDS) January 2007 - December 2007
Electronic Data Systems (EDS) January 2006 - December 2006
Electronic Data Systems April 2001 - December 2005
Electronic Data Systems (EDS) January 1999 - December 2000
Electronic Data Systems (EDS) January 1991 - December 1998
Skills
Senior Program..., Project Management, Strategic Planning, New Business Development, Contract Negotiation, PeopleSoft, IT Management, IT Solutions, Solution Architecture, Program Management, Outsourcing, ERP, Governance
Education
Texas State University-San Marcos
Bachelor of Business Administration (BBA), Management Information Systems, General
Texas State University-San Marcos
Bachelor of Arts (B.A.), History and Art
ACS system development supervisorACS2000 - 2007
Skills
Delphi, SQL Server, T-SQL, WCF, PL/SQL, ASP.NET, .NET, Databases, Web Services, C#, SQL, Business Analysis, XML, Customer Service, ITIL, Disaster Recovery, Service Delivery, Visual Studio, Microsoft SQL Server, Visio, Software Development, Oracle, SharePoint, Requirements Analysis, Enterprise Architecture, TFS, ADO.NET, SDLC, LINQ, WinForms, Agile Methodologies
Education
Technical University Sofia
Master's degree
Voya Financial January 2007 - Present
ACS June 1998 - November 2006
Putnam Investments August 1997 - June 1998
Skills
401k, Vendor Management, SDLC, Risk Management, Financial Services, Project Management, PowerPoint, Requirements Gathering, Mutual Funds, Business Analysis, Business Requirements, Retirement, Requirements Analysis, Process Improvement
Education
Suffolk University - Sawyer Business School 1991 — 1995
BSBA, Management
High West Distillery October 2013 - Present
Republic National Distributing Company June 2012 - October 2013
CN Catering April 2011 - June 2012
Training Institute of America September 2010 - June 2012
Levy Restaurants at Texas Motor Speedway November 2009 - June 2012
Whiskey Cake June 2011 - April 2012
IBS Software Services December 2006 - March 2008
ACS August 2005 - April 2006
TRX 1999 - 2005
Starbucks Coffee Company September 1994 - February 1999
Skills
Training, Retail, Event Planning, Team Building, Marketing Strategy, Technical Writing, Management, New Business Development, Customer Service, Sales, Brand Awareness, Food, Software Development, Beer, Microsoft Excel, Start-ups, Beverage Industry, Business Planning, Sales Management, Cross-functional Team..., Food & Beverage, Strategic Planning, Pricing, Restaurant Management, Account Management, Restaurants, Alcoholic Beverages, Budgets, Leadership, Risk Management, Microsoft Office, Data Analysis, Project Management, Competitive Analysis, Negotiation, Product Development, Operations Management, Team Leadership, Social Media, Inventory Management, Brand Management, Hospitality, Menu Development, Event Management, Forecasting, Marketing, PMP, Time Management
Education
Texas A&M University 1982 — 1986
Bachelor of Science, Chemical Engineering
CARE USA August 2008 - January 2009
ACS October 2001 - January 2007
United Negro College Fund 2002 - 2007
Affiliated Computer Services 2001 - 2007
IBM May 1967 - April 2001
Education
Rochville University 2003 — 2005
MA, Christian Education
Rochville University 1971 — 1975
BS, Information Technology Management
Temple University 1965 — 1969
BS, Electrical Engeering
RecoverCare LLC August 2010 - Present
ACS January 2008 - December 2008
Humana January 2007 - December 2007
Central Bank March 2006 - December 2006
Lexmark International, Inc. April 2002 - August 2005
University of Kentucky September 2000 - April 2002
MCI May 2000 - September 2000
Skills
SDLC, SQL, Windows Server, Business Analysis, Microsoft SQL Server, Disaster Recovery, System Architecture, .NET, Unix, Software Documentation, VMware, Troubleshooting, Integration, SharePoint, Active Directory, Software Development, NetApp, Citrix XenApp, Citrix XenServer, Solarwinds Orion, Microsoft Exchange, Cisco Technologies, Dell PowerEdge Servers, Dell Powerconnect..., HP Procurve Networking, Asterisk, Hyper-V
Education
Sullivan University 2001 — 2005
Bachelor's Degree, Information Technology
Milliman & Robertson June 2006 - Present
Milliman 2006 - Present
ACS 1995 - 2006
Kwasha Lipton 1995 - 2006
mellon 1995 - 2006
Skills
Employee Benefits, Benefits Administration, Pensions, 401k, Health Insurance, Deferred Compensation, Insurance, Process Improvement, Pension Administration, Defined Benefit, Retirement, Vendor Management, HRIS, Executive Pay, PeopleSoft, Analysis, Project Management, Employee Relations, Performance Management, Microsoft Excel, Risk Management, Human Resources
Education
State University of New York College at Oswego 1988 — 1993
MBA, Business administration & Mgmt science
HP Enterprise Services July 2011 - Present
HP Enterprise Services July 2011 - Present
ACS November 1998 - July 2011
ACS November 1998 - July 2011
Contec (Sumitomo) 1997 - 1999
GE Capital 1995 - 1997
Skills
WCF, ASP.NET, .NET, C#, VB.NET, Mailroom, System Architecture, Solution Design, Solution Architecture, Microsoft SQL Server, Agile Methodologies, Software Development, Web Services, WPF, Scrum, XML, Visual Studio, UML, SOA, LINQ, SQL, Software Project..., OOP, Object Oriented Design, Crystal Reports, Borland Delphi, ASP, Databases, jQuery, Database Design, MySQL, AJAX, IIS, JavaScript, Oracle, Web Applications, VBScript, TFS, ASP.NET MVC, Silverlight, WinForms, T-SQL, Visual Basic, Design Patterns, Eclipse, PL/SQL, ADO.NET, Test Driven Development, Entity Framework, Software Engineering
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1992 — 1996
Ing. en Sistemas de Informacion
Puget Sound Naval Shipyard January 2015 - Present
WSU Civil Engineering Dept. August 2014 - December 2014
Adolfson & Peterson Construction June 2014 - August 2014
WSU Dining Services August 2012 - August 2014
Ivars Seafood May 2008 - December 2009
ACS September 2007 - December 2007
Skills
Management, Process Improvement, Continuous Improvement, Customer Service, Microsoft Office, Microsoft Excel, Supply Chain, Inventory Management, Leadership, Microsoft Word, Process Scheduler, Manufacturing, PowerPoint, Project Planning
Education
Washington State University
Civil Engineering, Structural and Construction Management
Tacoma Community College
Engineering
ACS May 2007 - Present
NCO Financial Systems March 2005 - May 2007
Education
State University of New York College at Buffalo 1995 — 2001
Business, Business/ Teaching
Mercer October 2013 - Present
Fidelity Investments 2008 - August 2013
ACS 2005 - 2008
Mellon Financial 2002 - 2005
PricewaterhouseCoopers 2000 - 2001
Coopers & Lybrand 1984 - 2000
Buck Consultants 1981 - 1984
Skills
Vendor Management, PMO, Outsourcing, Business Analysis, Project Management, SDLC, Process Improvement, Six Sigma, Change Management, Business Process..., Resource Management, Management, Project Portfolio..., PMP, Software Project...
Education
Stevens Institute of Technology 1981 — 1984
MS, Computer Science
CW Communications-Principal October 2012 - Present
ACS January 2011 - October 2012
Skills
Enterprise Architecture, Microsoft Office, Data Analysis, Microsoft Excel, Visio, Data Modeling, Marketing, Public Speaking, Project Management, Sales Management, Telecommunications, Entrepreneurship, Negotiation, Financial Analysis, Management, PowerPoint, Customer Service, Contract Negotiation, Real Estate, Vendor Management, Agile Methodologies, Software Project..., Process Improvement, Investment Properties, Software Documentation, Team Building, Strategic Planning, Budgets, Microsoft Word, Building New Business, Team Leadership, Customer Satisfaction, Analysis, Business Analysis, Leadership, Program Management, Salesforce.com
Education
Sul Ross State University 1972 — 1978
BS, Biology, wildlife Management
Dollar Financial Group May 2015 - Present
Dollar Financial Group October 2013 - Present
Panasonic August 2007 - October 2013
ACS 2000 - 2007
PricewaterhouseCoopers 2000 - 2003
Skills
HRIS, PeopleSoft, Onboarding, Payroll, Applicant Tracking..., Vendor Management, Human Resources, Performance Management, Talent Management, Process Improvement, Business Analysis, Benefits Administration, Talent Acquisition, ERP, Employee Benefits, Workday, Deferred Compensation, ADP Payroll, Reporting & Analysis, Taleo, Integration, Software Documentation, Program Management
Education
State University of New York - System 1992 — 1994
Associates, Business Administration
SPR Packaging March 2009 - Present
SPR Packaging LLC April 2008 - Present
ACS March 1990 - June 2002
Dallas County March 1988 - March 1990
Skills
Crystal Reports, ERP, Packaging, Application Packaging, QlikView, Analysis, Software Implementation, Business Intelligence
Education
Texas A&M University 1980 — 1984
Bachelor of Business Administration (BBA), Accounting
ACS
Skills
IT Service Management, Disaster Recovery, Service Delivery, Data Center, ITIL, Vendor Management, IT Strategy, Security, Program Management, SDLC, IT Management, IT Operations, Outsourcing, Leadership, Integration, Business Analysis, Virtualization, Process Improvement
Education
Stony Brook University
Tinder Consulting, LLC September 2012 - Present
Xerox, Education Solutions, LLC, a.k.a ACS October 2011 - September 2012
Xerox, Education Solutions, LLC, a.k.a ACS November 2006 - September 2011
ACS August 2002 - November 2006
ACS February 2001 - August 2002
Skills
IT Strategy, Program Management, Vendor Management, Process Improvement, Strategic Planning, Operations Management, Change Management, Contract Negotiation, Management Consulting, Continuous Improvement, Call Center, Budgets, Leadership, Risk Management, Strategy, Analysis, Account Management, Project Management, Customer Service, Call Centers, IT Management, Business Process, Business Analysis, Business Strategy, Business Process..., SDLC, Team Building, Integration, Management, Team Leadership, New Business Development, Business Development, Project Planning, Outsourcing, Enterprise Software, Cross-functional Team..., Consulting
Education
State University of New York Institute of Technology at Utica/Rome 1986 — 1988
BS, Accounting
Accenture August 2011 - Present
ACS August 2009 - August 2011
IBM January 1992 - August 2009
Skills
Integration, Product Incubation, Software Project..., Requirements Analysis, Enterprise Architecture, Patents, Agile Methodologies, Software Engineering, Software Development, Product Innovation, Performance Tuning, Key Performance..., Proof of Concept, Operations Management, Aerospace, System Testing
Education
Texas Tech University 1989 — 1991
Doctor of Philosophy (Ph.D.), Computer Science and Industrial Engineering
Texas Tech University 1987 — 1989
Master's degree, Computer Science and Industrial Engineering
Texas Tech University 1983 — 1987
Bachelor's degree, Computer Science
Texas Southern University Undergraduate Research Fellowship June 2012 - August 2012
ACS November 2006 - May 2007
Build-A-Bear Workshop March 2005 - August 2005
Yvonne LaFleur September 2004 - November 2004
Skills
Microsoft Office, Research, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Matlab, Teamwork, Social Media, C++, Customer Service, Java, Teaching, Access
Education
Texas Southern University 2009 — 2014
Bachelor's Degree, Mathematics, 3.18
Eleanor McMain Magnet Secondary School 1997 — 2002
High School Diploma
ACS
Skills
IT Service Management, Service Delivery, Change Management, Business Analysis, Business Process..., Program Management, Vendor Management, IT Strategy, Incident Management, PMO
Education
Sullivan University 2003 — 2005
BS, Information Technology
ACS, a Xerox Company July 2010 - Present
ACS September 1996 - March 2011
ACS HR Solutions (formerly Mellon) January 2001 - January 2002
Buck Consultants January 1997 - January 2001
Skills
Legal Documents, Legal Research, Legal Issues, Legal Writing, Office Management, Pensions, Defined Benefit, Employee Benefits, Payroll, Software Documentation
Education
Sussex County Community College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, Paralegal
Holy Rosary Academy
Degree: High School Diploma
University of Texas PETEX Learning Center September 2015 - Present
Newsome Vending June 2011 - Present
Chevron Phillips Chemical Company July 2013 - September 2015
AON HEWITTDec December 2011 - July 2013
Employment and Training Centers May 2007 - May 2011
TEXAS WORKFORCE SOLUTIONS May 2007 - May 2011
Comcast May 2008 - July 2009
AIG May 2005 - May 2007
AIG May 2005 - May 2007
ACS May 2002 - May 2005
Skills
Employee Relations, Sourcing, Customer Relations, Talent Acquisition, Customer Service, Medical Insurance..., Operations Management, Business Management, New Business Launches, Learning Management, Training, Management, Business, Recruiting, Project Management, Team Building, Analysis, Human Resources, Process Improvement, Employee Training, PeopleSoft, Management Consulting, Leadership, SAP, Performance Management, Employee Benefits, Deferred Compensation, Policy, Temporary Placement, Talent Management, Onboarding, Interviews, Leadership Development, Applicant Tracking..., Team Leadership, New Hire Orientations, Personnel Management
Education
American InterContinental University 2011 — 2012
MBA, Human Resources, A
Texas Southern University
Bachelor of Business administration, Finance
US Army War College January 2008 - Present
Fort Knox Barr Memorial Library August 2006 - January 2008
ACS January 2005 - March 2006
Skills
JavaScript, Microsoft Office, LibGuides, Cataloging, Information Management, Integrated Library..., Information Literacy, Library Reference, Librarians, Virtual Reference, Library, Library 2.0, Serials Management, Electronic Resources, Academic Libraries, Special Libraries, Collection Maintenance, ProQuest, Library Research, Mobile Devices, Ebooks
Education
Syracuse University Continuing Education 2013 — 2013
Continuing Education course, Library Science
Syracuse University 2001 — 2003
MLS, Library Science
LeMoyne College 1997 — 2001
BA, English Creative Writing & Literature; Minor-Anthropology
ACS June 2011 - Present
American Cancer Society 2011 - 2012
ADP March 2000 - October 2010
Skills
Business Analysis, Financial Services, Banking, Risk Management, Analysis, Securities, Financial Analysis, Finance, Process Improvement, Project Management
Education
State University of New York at Stony Brook 2005 — 2007
Economics
State of Florida July 2010 - Present
ACS November 1998 - January 2010
Unisys February 1997 - October 1998
Education
Rickards High School 1966 — 1971
High School degree
Tallahassee Community College
ACS January 2005 - Present
Education
Strayer University (DE)
AA, Computer and Information Sciences and Support Services
University of Kentucky STEPS/ University Health Service December 2013 - Present
University Of Kentucky STEPS/Good Samaritan Pediatric Medical Office October 2013 - December 2013
University Of Kentucky STEPS/University Health Services September 2013 - October 2013
Amazon November 2008 - January 2013
Glenn Automall May 2012 - November 2012
ACS March 2009 - November 2011
Riverside Hospital (Express Personnal) June 2008 - May 2009
Interstate Warehouse December 2006 - June 2008
Skills
Computers, Multi Tasking, Data Entry, Answering Phones, Switchboard Operator, Quality Auditing, Management, fax, Team Leadership, Organization, Medical Records, Registration
Education
Sullivan University 2013 — 2014
Associate's degree, Law, 4.0
ProPath Pathology Services July 2013 - Present
First Data Corporation November 2011 - November 2012
ACS June 2010 - August 2010
Bank of America March 2009 - June 2009
AT&T August 2007 - November 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Typing, QuickBooks, Microsoft Powerpoint, Accounts Payable, Accounts Receivable, Spreadsheets, Access, Payroll
Education
Tarrant County College 2011 — 2014
Associate's degree, Accounting and Finance
Capital One October 2014 - Present
Capital One September 2012 - October 2014
Capital One April 2012 - September 2012
Advanced Auto Parts April 2009 - December 2011
ACS April 2009 - June 2010
Skills
Customer Service, Problem Solving, Retail Category..., Managing Accounts, Banking, Sales, Retail Sales, Troubleshooting, Staff Support, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint
Education
Tarrant County College
Associate of Science Degree in Business - in process, expected gratuation 2016
University of Houston
General Studies