Avaya Inc
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Inc Employees
Microsoft October 2014 - Present
Microsoft February 2013 - Present
Accenture January 2011 - February 2013
Accenture January 2009 - December 2010
Accenture October 2005 - December 2008
The Alexander Group, Inc. October 2003 - October 2005
Avaya Inc. January 2001 - October 2003
Lucent Technologies January 1998 - December 2000
Skills
Channel Management, Account Management, Telecommunications, Strategic Planning, BPO, International Business, Market Development, Channel Programs, Channel Partners, Channel, Business Alliances, Program Management, Strategy, Management Consulting, Management, Outsourcing, Cross-functional Team..., Business Process..., Sales Management, Selling, Solution Selling, Partner Management, SaaS, Professional Services, CRM, Strategic Partnerships
Education
New York University - Leonard N. Stern School of Business
MBA
Fordham University
BA
NCAA July 2012 - Present
NCAA March 2009 - July 2012
NCAA Eligibility Center June 2007 - March 2009
Cystic Fibrosis Foundation January 2003 - November 2006
Avaya, Inc March 2001 - October 2002
Cabletron Systems, Inc October 1995 - March 2001
Skills
Event Planning, Higher Education, Public Speaking, Fundraising, Social Media, Customer Service, Leadership, Coaching, Strategic Planning, Technology, Business Analysis, Recruiting, Student Affairs, Team Leadership, Project Planning, Time Management, Event Management, Nonprofits, Human Resources, Training, Community Outreach, Performance Management, Volunteer Management, Sports Management, Leadership Development, Social Networking, Sports
Education
Gonzaga University 2010 — 2014
Masters, Organizational Leadership
Whitworth University 1990 — 1994
Bachelor of Arts, Music Performance
Windstream Communications August 2010 - June 2014
SDN Communications December 2008 - May 2010
Avaya Inc. September 2000 - December 2008
Lucent Technologies August 1999 - September 2000
Inacom Communications January 1999 - August 1999
Norstan Communications 1991 - 1998
GTE July 1983 - January 1991
Skills
Solution Selling, Managed Services, Value Selling, SIP, SPIN Selling, VoIP, Avaya, Unified Communications, SIP Trunking, Telephony, Direct Sales, Closing Deals, Competitive Analysis, Telecommunications, Key Account Management, IP, Channel, MPLS
Education
University of Iowa
Bachelor's Degree, Marketing
Grand View College
Associate of Arts (AA), Business Administration
Avaya Inc. January 1998 - Present
Avaya Inc. October 2004 - September 2006
Honeywell Inc. (formerly AlliedSignal Aerospace) January 1995 - December 1996
Skills
Integration, Telecommunications, Pre-sales, Testing, Troubleshooting, Telephony, Technical Support, Networking, Linux, System Deployment, Project Planning, Software Installation, Databases, Hardware, Management, Avaya Technologies
Education
Embry-Riddle Aeronautical University 1997 — 2000
BS Aviation Administration, Computer Information System
Vidyo Inc. March 2008 - Present
Avaya Inc. September 2001 - December 2007
Skills
H.323, VoIP, SIP, Telecommunications, RTP, VxWorks, SNMP, Telephony, IP, Unified Communications, ISDN, TCP/IP, Ethernet, Unix, QoS, Routing, Network Architecture, CTI, UDP, TDM, MPLS, Wireshark, Wireless, Switches, Multithreading, SS7, STL, Network Engineering, ATM networks, Network Design, GNU Debugger, ClearCase, System Architecture, Perl, Boost C++, Object Oriented Design, Avaya, Linux, IVR, Distributed Systems, Video Conferencing, LAN-WAN, CVS, Cloud Computing, Solaris, Shell Scripting
Education
Columbia Engineering
MS, Computer Science
US Army Corps of Engineers March 2008 - Present
US Army Corps of Engineers August 2005 - February 2008
Avaya Inc. April 1997 - August 2005
Lucent Technologies 1997 - 1999
Southern Company Services May 1994 - March 1997
United States Airforce December 1988 - December 1992
Skills
Program Management, Cross-functional Team..., Project Management, Strategy, Software Engineering, Integration, DoD, Telecommunications, Vendor Management, PMP, Leadership, Management, Process Improvement, Software Development, Cloud Computing, IT Strategy, CRM, Databases, Business Process, Enterprise Software
Education
St. John's School 1984 — 1986
CCAF (Keesler Airforce Base)
AA
Eastern Michigan University
University of Denver - Daniels College of Business
MBA
University of West Florida
B.S.
Avaya, Inc. April 2012 - Present
Avaya September 2010 - April 2012
Avaya, Inc November 2007 - September 2010
Avaya May 2006 - October 2007
Avaya October 2005 - April 2006
Avaya March 2002 - September 2005
Avaya March 2001 - February 2002
Lucent Technologies October 1998 - February 2001
Lucent Technologies July 1996 - September 1998
Lucent Technologies January 1995 - June 1996
Skills
Strategic Partnerships, Solution Selling, Telecommunications, Business Analysis, Product Management, Professional Services, Call Center, Managed Services, Program Management, Salesforce.com, Cross-functional Team..., Sales, Customer Service, Management, Direct Sales, Vendor Management, Channel, Sales Operations, Business Development, Strategy, Call Centers, Enterprise Software, VoIP, Cloud Computing, Unified Communications, CRM, Pre-sales
Education
Fairleigh Dickinson University 1992 — 1994
MBA, International Business
Fairleigh Dickinson University 1986 — 1990
BS, Marketing
TEKsystems, Inc. April 2014 - October 2014
DIVURGENT January 2012 - September 2013
DDHooper Enterprises, LLC October 2010 - January 2012
St. Joseph Health System October 2010 - November 2011
Centura Health January 2009 - August 2010
Centura Health September 2006 - January 2009
Colorado Performance Excellence (CPEx) February 2001 - November 2006
Avaya Inc. May 2000 - May 2006
Storage Technology Corporation August 1998 - February 2000
Sterling Software, Inc., Scientific Systems Division May 1996 - January 1998
Skills
Healthcare, Quality Management, Change Management, Performance Improvement, Process Improvement, EMR, EHR, Organizational..., Strategic Planning, Leadership Development, Informatics, Program Management, Team Building, Six Sigma, Healthcare Information..., Continuous Improvement, Management Consulting, Quality Improvement, Business Process..., Healthcare Consulting, Strategy, Quality System, Cross-functional Team..., Business Process, IT Strategy, Management, Project Management, CPOE, Healthcare Management, Team Leadership, Leadership, Workshop Facilitation, Business Analysis, Vendor Management, Hospitals, HIPAA, Consulting, CRM, Information Technology, Meaningful Use, Organizational Design, Strategy Development, Strategic Planning..., Change Leadership, Baldrige, Knowledge Management
Education
Harvard University 1988 — 1989
Ed.M., Teaching and Curriculum Development
Stanford University 1981 — 1987
BA, Political Science
Brighton High School 1978 — 1981
Verizon Enterprise Solutions April 2013 - Present
Wyndham Worldwide / RCI November 2008 - December 2012
Avaya Inc January 2005 - May 2008
Johnson & Johnson Consumer Shared Services November 2001 - December 2004
Prudential June 1997 - November 2000
AT&T Consumer Markets Division June 1989 - June 1997
Skills
Call Center, Direct Marketing, Lead Generation, Management, Product Management, Marketing Operations, Strategy, Cross-functional Team..., Analytics, Consumer Insight, Demand Generation, Call Centers, Marketing Research, Market Research, Online Marketing, Segmentation, Digital Marketing, Marketing Strategy, B2B, Marketing, Business Intelligence, Marketing Management, B2B Marketing, Database Marketing, Customer Insight
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1988 — 1989
MBA, Marketing
Davidson College
Bachelor of Arts (B.A.), Psychology
Cardinal Communications Inc. December 1999 - Present
Avaya Inc. 1999 - Present
Bell Labs Lucent Technologies January 1992 - December 1999
AT&T January 1984 - May 1996
New England Telephone & Telegraph Company December 1966 - December 1984
Skills
Telephony, Data Networking, Project Management, Network Cabling, LAN-WAN, Cable Certification, Telecommunications, SIP, Strategic Planning, Software Installation, PABX, Cabling, Service Contracts, Team Leadership, Unified Communications, VoIP, Wireless, Avaya, Managed Services, Ethernet, Call Centers, Data Center, Integration, Security
Education
AT&T Corporate Education 1990 — 1990
Quality Improvement Tools and Techniques, Certificate
Johnson and Wales University 1976 — 1978
AS,Bus.Admin., w/Emphasis in Small Business Mgt.& Entrepreneurship
Orrstown Bank April 2014 - Present
Orrstown Bank October 2012 - Present
Orrstown Bank January 2012 - October 2012
Orrstown Bank May 2011 - January 2012
Avaya Inc September 2008 - December 2010
Avaya Inc September 2007 - September 2008
Avaya Inc October 2004 - September 2007
Skills
Vendor Management, Management, Customer Service, Leadership, Telecommunications, Cash Management, Commercial Banking, IT Service Management, Banking, Networking, Financial Analysis, Risk Management, Portfolio Management, Credit
Education
Leadership Cumberland 2013 — 2014
Shippensburg University of Pennsylvania 2008 — 2010
Masters, Business Administration
Elmira College 2000 — 2004
B.S., Computer Information Systems
Avaya Inc. January 2012 - Present
Avaya 2004 - Present
Expanets 2000 - 2004
Lucent Technologies 2000 - 2004
AT&T 1990 - 2000
Skills
Managed Services, IP, Avaya, Avaya Aura, Cisco Technologies, Call Centers, Cloud Computing, Enterprise Software, Management, Pre-sales, Marketing, Process Improvement, SIP, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Telephony, Vendor Management, VoIP, Wireless
Education
Eastern Illinois University
B.A., Political Science
Arbonne International June 2011 - Present
Expedia, Inc January 2008 - August 2011
Arbonne International 2011 - 2011
Boeing (Consultant) 2006 - 2008
GE Corporate Treasury 2004 - 2006
Oxford Health Plans March 2003 - March 2004
Washington Mutual 2002 - 2003
Avaya Inc January 2000 - January 2001
Lucent Technologies Alliance January 1999 - January 2000
Mosaix, Inc January 1995 - January 1999
Skills
E-commerce, Integration, Change Management, Cross-functional Team..., Strategic Planning, Driving and achieving..., PMO, Program Management, Business Analysis, Start-ups, Product Management, Process Improvement, Team Building, Project Planning, Project Management, SDLC, Quality Assurance, Business Intelligence, Strategy, IT Strategy, Organizational..., CRM, Business and Technology..., Business Process, Enterprise Software, Leadership, Analytics, Business Development, Management, Product Marketing, Team Leadership, Telecommunications, Software Development, Outsourcing, Vendor Management, Cloud Computing, Software Project..., Agile Methodologies, Consulting
Education
University of Washington, Michael G. Foster School of Business
Executive MBA, International Business
University of Washington
B.A, International Business and Computer Science; Executive MBA - Management and Business Development
Glasgow Caledonian University
Computer Science
Woodinville High
Johnson & Johnson August 2015 - Present
Johnson & Johnson August 2006 - August 2015
Kelly Services April 2005 - August 2006
Avaya Inc. 1998 - 2004
Oxford Health Plans 1997 - 1998
Bell Communications Research, Inc. (BellCore) 1994 - 1996
Skills
Communication -..., Critical Thinking, Decision Making, Cross-functional Team..., Marketing, Direct Marketing, Event Planning, Program Management, Administrative..., Leadership, Office Management, Outlook, Organizational..., PowerPoint, Social Media, Microsoft Excel, Management, Public Speaking, Pharmaceutical Industry, Market Research, Business Strategy, Sales, Brand Management, Marketing Strategy, Marketing Research, Marketing Communications, Marketing Management, Competitive Analysis, Team Leadership, Budgets
Education
Central State University aka University of Central Oklahoma - College of Business Administration
BBA, Business Management
Howard University
Business Management, Psychology, Speech Pathology
Avnet Inc. August 2012 - Present
AVNET, Inc. August 2012 - Present
Avnet. Inc. October 2011 - August 2012
Avnet Inc. November 2010 - August 2012
AVAYA Inc. November 2006 - March 2010
Skills
Global Import/Export..., EAR, ITAR, MS Office Suite, MS Project, MS Access, Visio, Minitab, Minitab Quality..., Avaya Converged...
Education
Florida Atlantic University 2010 — 2011
Lean Six Sigma Black Belt certificate, Lean Six Sigma advance statistical quality control
University of Missouri-Saint Louis 1999 — 1999
Master’s Certificate in Supervision, Operations Management and Supervision
Stevens Institute of Technology 1998 — 1998
Mini-MBA in Global Business, Doing Business in a Global Environment
Stevens Institute of Technology 1997 — 1997
Master’s Certificate in Project Management, Project Management
Webster University 1994 — 1996
Master of Business Administration (MBA), International Business/Trade/Commerce, GPA: Major: 3.53/4.00 Overall:3.31/4.00
Maryville University of Saint Louis 1991 — 1995
Bachelor of Science in Marketing, Sales, Distribution, and Marketing Operations, General, GPA-Major: 3.69/4.00 Overall: 3.21/4.00
Maryville University of Saint Louis 1991 — 1994
Bachelor of Science in Business Management, International Business, GPA-Major: 3.67/4.00 Overall: 3.19/4.00
Strategic Products and Services (SPS) April 2010 - Present
Avaya Inc January 2006 - January 2010
Avaya Inc September 1996 - December 2005
Voice Com August 1991 - September 1996
Skills
Managed Services, Telecommunications, SaaS, Telephony, Avaya
Education
Loyola University Maryland 1985 — 1989
BBA, Marketing
Loyola College
Bachelor, Business Administration; Marketing
Cristek Interconnects January 2014 - Present
Avaya Inc October 2007 - June 2013
Avaya Inc. November 2000 - October 2007
Benchmark Electronics 1995 - 2000
Benchmark Electronics 1989 - 1995
Sanders Associates (now BAE Systems) 1987 - 1989
US Army 1983 - 1987
Skills
Telecommunications, Vendor Management, Enterprise Software, Wireless, SIP, VoIP, Unified Communications, IP, Product Management, Cross-functional Team..., Supplier Quality..., Supply Chain Management, Quality Control, Quality System, Quality Auditing, Quality Assurance, Root Cause Analysis, Root Cause Problem..., Continuous Improvement, Manufacturing Operations, Electronics..., Contract Manufacturing, Lean Manufacturing, Contract Negotiation, Customer Support, New Product..., FMEA, SPC, Global Management, Mentoring Of Staff, Coaching, Iso 9000, ISO 14001, OEM Management, OEM contracts, CAPA, 8D Problem Solving, IPC, JEDEC, Kaizen, Six Sigma, SOW, Warehouse Management, Product Lifecycle..., Software Documentation
Education
Rivier University 2015 — 2017
Bachelor’s Degree, Individual Studies, Management and Operations
Georgia Military College-Milledgeville Campus 1985 — 1987
Associate of Applied Science (AS), Communication Electronics Technology
US Army Signal Center Fort Gordon GA 1984 — 1984
Diploma, Tactical Microwave Radio Systems Repair
Jim Hedges Consulting October 2012 - Present
Cycle30 September 2013 - May 2015
Avaya, Inc November 1994 - June 2012
Avaya 2008 - 2010
Avaya 2000 - 2008
Lucent Technologies July 1999 - October 2000
Mosaix, Inc November 1995 - July 1999
Mosaix 1998 - 1999
Digital Systems International Inc November 1994 - October 1995
Barton Auto Dealerships 1985 - 1993
Skills
Team Management, Agile, Scrum, ISO standards, Lean Initiatives, Six Sigma, Product Development, Product Lifecycle..., Software Development, Software Lifecycle, Cross-functional Team..., Financial Accounting, Inventory Control, CORBA, OOP, C++, Java, XML, Oracle SQL, Linux, Unix, HP-UX, Visual Studio, Visual Basic, Telecommunications, VoIP, SIP, ISDN, CCXML, SOA, SQL, International Project..., International..., Troubleshooting, Enterprise Software, Agile Methodologies, IVR, Integration, Process Improvement, Cloud Computing, ISO, Unified Communications, Software Documentation, Telephony, Avaya, SaaS, Management, CTI, IP, Contact Centers
Education
Eastern Washington University
Bachelor’s Degree, Computer Science and Math
home September 2012 - Present
Avaya October 1999 - January 2009
AVAYA, INC January 1999 - January 2009
CIBER, INC January 1997 - January 1999
Union Pacific Railroad January 1995 - January 1997
Tenetix Inc January 1993 - January 1994
Skills
Telephony Programming, IT Network..., Computer Technician, Avaya, VoIP, Switches, LAN-WAN, Voice Mail, IP, Cabling, TCP/IP, Routers, Troubleshooting, ISDN, Cisco Technologies, WAN, SIP, Ethernet, Wireless Networking, Telecommunications, Call Center, Network Design, CCNA, Technical Support, Networking, Software Installation, Call Centers, Computer Network...
Education
Front Range Community College 2010 — 2012
AAS, Network Administration
Comp TIA 2011 — 2011
Associate of Applied Science, Network Administration
Avaya Inc. September 1987 - Present
Avaya Inc (Lucent Technology) March 1995 - November 1996
Avaya Inc (AT&T) August 1987 - March 1995
Skills
Telecommunications, Managed Services, IT contract negotiation, Global Contract..., Local Government, Oral & Written..., Microsoft Office, Adobe Acrobat, SAP Applications, State & Local..., Contracting with..., Negotiation, Unified Communications, Avaya, Professional Services, Contract Negotiation, Management, Vendor Management, Avaya Technologies
Education
Ohio University 1979 — 1981
BS, Finance
Hocking College 1977 — 1979
Associate, Accounting
International Association for Contract & Commercial Management
Member, Contract Management
Valpak September 2012 - October 2013
Valpak 2005 - 2012
Avaya, Inc 2002 - 2005
Intermedia Communications, Inc. 1999 - 2001
J&J Baker Enterprises, Inc. 1997 - 1999
IMPAC Systems 1996 - 1997
United States Air Force 1976 - 1996
Skills
Call Center, CRM, Direct Marketing, Management, Training, Strategic Planning, Telecommunications, Leadership, Conflict Management, Communication Skills, Agile Methodolgy, Agile Methodologies, Sales, Call Centers, Business Process, Sales Operations, Business Intelligence, Mobile Marketing, Budgets, Advertising, Digital Media, New Business Development, B2B, Strategy, Digital Marketing, Lead Generation, Direct Sales
Education
Troy State University
Master of Science, Management
St Leo University
Bachelor of Arts, Business Administration
Community College of the Air Force
Associate in Applied Science, Electronic Systems Technology
Community College of the Air Force
Associate in Applied Science, Aircraft Maintenance Technology
Avaya May 2009 - Present
AVAYA, INC January 2009 - Present
Avaya Inc January 2007 - January 2009
Avaya Inc. January 2000 - January 2007
Skills
Physical Security, Security, Risk Assessment, Business Continuity, Private Investigations, Crisis Management, Corporate Security, Access Control, Security Management, Information Security, Program Management, Policy, Business Continuity..., Executive Protection, Security Awareness, Team Building, Process Improvement, Strategic Planning, Integrity, Investigations
Education
Fairleigh Dickinson University
MBA, Management
Seton Hall University
Bachelor of Arts, Criminal Justice
Emergency Medical Services Corporation November 2009 - Present
Avaya Inc. July 1998 - December 2009
Avaya Inc. July 1998 - January 2007
Computer City January 1995 - July 1998
Skills
Cisco Call Manager, Avaya, VoIP, Call Center, CCNA, Gateway, Juniper, Switches, TCP/IP, ISDN, Unified Communications, SIP, Troubleshooting, IP PBX, IP, Telecommunications, Routers, Network Engineering, H.323, Telephony, Avaya Communication..., Cisco Certified, Avaya Site..., Avaya IP Telephony, syntellect CIM Call..., Networking, Call Centers, Servers, ACD, CTI, Contact Centers, Avaya Technologies, IVR, Software Installation
Education
Colorado Technical University 2011 — 2013
Master Of Science, Information Technology
Colorado Technical University 2005 — 2007
Bachelor's, Information Technology/ BA
Denver Technical College 1997 — 1999
AAS, CIS: Networking & Systems Admin
Hewlett-Packard June 2015 - Present
Sun Life Financial September 2010 - June 2015
Avaya Inc June 2006 - August 2010
Ericsson Research Canada May 2000 - October 2005
Téléglobe Canada May 1999 - August 1999
Skills
Avaya, Telecommunications, Telephony, Servers, H.323, VoIP, CTI, Unified Communications, SIP, Switches, IP, LAN-WAN, Routers, IVR, Call Centers, TCP/IP, VPN, Network Design, Cisco Technologies, WAN, Routing
Education
Concordia University 1996 — 2000
B.Eng.
Champlain Regional College 1994 — 1996
Diploma of Collegial Studies
Comcast Cable August 2015 - Present
Nordstrom Credit May 2013 - August 2015
Avaya Inc May 2011 - December 2012
Electrolux Major Appliances May 2010 - October 2010
Day Trader January 2009 - April 2010
Avaya February 1984 - December 2008
Skills
VoIP, Telephony, Switches, Troubleshooting, SIP, Avaya, Routers, Call Center, CCNA, Ethernet, CTI, Unified Communications, ACD, Servers, Call Centers, Technical Support, Networking, Avaya Technologies, TDM, T1, Software Installation, IVR, Telecommunications, Juniper, IP, Media Gateways, LAN-WAN, VMware, Avaya Communication..., ISDN
Education
Front Range Community College 1984 — 1986
Electronics
Strategic Products and Services (SPS) July 2015 - Present
Randstad July 2014 - Present
University Alliance February 2011 - July 2014
Citibank February 2007 - May 2010
Avaya Inc September 2004 - April 2006
Skills
Project Management, Supply Chain Management, Call Center, Team Building, Program Management, Strategic Planning, Sales, Customer Service, Training, Coaching, Call Centers, Leadership, Customer Satisfaction, Process Improvement, Account Management, Marketing, Team Leadership, Leadership Development
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (MBA), Digital Marketing
University of Phoenix 2005 — 2009
Bachelor's, Marketing
University of South Florida 2001 — 2004
Public Relations
Taking Stock Images Photography / U&I Creative May 2008 - Present
The Quintess Collection & The PGA Tour Club April 2011 - December 2012
Avaya Inc April 1991 - May 2008
Qwest Cyber Solutions 2000 - 2002
Lucent Technologies 1996 - 2000
AT&T/Lucent Technologies 1992 - 1996
Skills
Brand Management, Email Marketing, Marketing Strategy, Social Media Marketing, SEO, Creative Direction, Blogging, Marketing, Newsletters, WordPress, Leadership, Event Planning, Photography, Social Media, Facebook, Strategic Planning, Graphic Design, Online Marketing, Strategy, Management, Entrepreneurship, Start-ups, Proposal Writing, Fundraising, Logo Design, B2B, Marketing Communications, Brochures, Online Advertising, Advertising, Internal Communications, Direct Mail, Market Planning, Brand Development
Education
Illinois State University
BS, Education
JPMorgan Chase May 2006 - Present
Avaya Inc. February 2006 - May 2006
BEA Systems September 1999 - February 2006
TCS July 1995 - May 1998
Education
Indian Institute of Technology, Kharagpur 1993 — 1995
Regional Institute of Technology Jamshedpur 1988 — 1992
B. Tech, Production Engineering
Compliance & Ethics Solutions LLC November 2004 - Present
Sonneborn December 2012 - August 2015
PeroxyChem January 2014 - February 2015
BP September 2011 - April 2013
Avon Products, Inc. February 2010 - October 2010
LRN January 2009 - February 2010
BP January 2004 - November 2004
Integrity Interactive Corporation 2002 - 2004
Avaya Inc. 2000 - 2002
Lucent Technologies Inc. 1998 - 2000
Skills
Risk Management, Ethical Leadership, Ethics, Code of Conduct, Policy, Organizational Culture, Change Management, Corporate Governance, Anti-corruption, Compliance Training, Business Ethics, Compliance Procedures, Compliance Program..., Employee Training, Environmental..., Board of Directors..., Compliance Oversight, Program Management, Risk Assessment, Program Development, Environmental Awareness, Leadership Development, Strategy, Legal Compliance, Executive Management, Management, Leadership, Government, Consulting, Coaching, Governance, Mergers & Acquisitions, Training Delivery, Workshop Facilitation, Training, Contract Negotiation, Strategic Planning, Due Diligence, Professional Ethics
Education
University of Virginia School of Law 1985 — 1988
J.D.
Duke University 1978 — 1982
B.S.E., Civil & Environmental Engineering
Ramsey High School (Ramsey, New Jersey) 1974 — 1978
PVA, Inc. (Consultant for LGS Innovations LLC) October 2010 - August 2012
Faith Underground, Inc. November 2008 - October 2010
PVA, Inc. (Consultant for LGS Innovations LLC) April 2007 - November 2008
PVA, Inc. (Consultant for LGS Innovations LLC) October 2004 - April 2007
Avaya Inc. June 2002 - September 2004
PVA Inc. July 2001 - March 2002
Lucent Technologies Inc. (formerly AT&T and Western Electric) March 1997 - June 2001
Lucent Technologies Inc. (formerly AT&T and Western Electric) October 1995 - March 1997
Lucent Technologies Inc. (formerly AT&T and Western Electric) March 1987 - October 1995
Skills
Technical Writing, Contract Management, Supply Chain Management, Proposal Writing, Government Proposals, Government Contracting, Federal Government..., Contract Negotiation, Contractual Agreements, Executive Reporting, Executive..., Government Contract..., Analysis, Fiction, Proofreading, Software Documentation, Freelance Writing, Creative Writing, Copy Editing, Management
Education
High Point University
Bachelor of Science (B.S.), Business Administration
George Washington University
Master's Certificate, Program Management
George Washington University
Master's Certificate, Government Contracting
Mitsubishi Corporation (Americas) April 2013 - Present
Avaya Inc January 2001 - April 2013
Longwood Industries 1996 - 2001
Amerada Hess 1989 - 1996
Skills
Financial Analysis, Credit, Supplier Evaluation, Credit Analysis, Process Improvement, SOX, Accounts Receivable, SAP, Excel, Credit Risk, Analysis, Microsoft Excel, Cash Flow, Financial Risk, Management, Auditing, Corporate Finance, Business Planning, Strategic Financial..., Financial Reporting, Forecasting, Sarbanes-Oxley Act, Finance, Internal Controls, Financial Modeling, Call Centers, Internal Audit, Accounting, Account Reconciliation, Cash Management, Managerial Finance, Mergers & Acquisitions, Risk Management, Invoicing, Budgets, Negotiation, Variance Analysis, Cash Flow Forecasting, Executive Management
Education
Rutgers University-New Brunswick 1993 — 1995
MBA, Accounting
Lafayette College 1982 — 1986
BA, Economics / English
North Hunterdon High School
Panalpina, Inc. June 2011 - Present
AT&T September 2008 - December 2010
Avaya Inc March 2007 - September 2008
Ernst & Young LLP January 1997 - March 2007
Hitachi America, Ltd January 1988 - January 1997
Associated Merchandising Corporation January 1986 - January 1988
Hattori Corporation of America January 1984 - January 1986
Arthur J. Fritz & Company January 1982 - January 1984
Education
Dickinson College 1977 — 1981
Bachelor of Arts, International Studies
Dickinson Center for European Studies
Kaymore's Cleaning and Janitorial Svcs. August 2006 - Present
Staffmark/Clorox Co February 2009 - August 2010
Avaya Inc. January 2002 - December 2007
FedEx October 1996 - April 2003
Lucent Technologies January 1999 - January 2002
Skills
Customer Service, Telecommunications, Microsoft Office, Project Management, Project Planning, Quality Assurance, Leadership, Change Management, Call Centers, CRM, Business Analysis, Cross-functional Team..., Networking, Analysis
Education
America's Driving Force 2013 — 2013
Class A Driver's Certification
DeVry University 1988 — 1990
AAS, Electronics
Fort Gordon, US Army Signal Training Command
Fiserv September 2014 - Present
Independent Consultant June 2010 - Present
EXACTMED LLC September 2006 - May 2010
TECHNOLOGY RESOURCE SOLUTIONS, dba Synergis December 2004 - February 2006
AVAYA INC. February 1998 - May 2004
GE CAPITAL, TECHNOLOGY MANAGEMENT SERVICES, Rental Services Division July 1992 - February 1998
MITEL INC. October 1983 - April 1991
Skills
Start-ups, Leadership, Unified Communications, Process Improvement, Outsourcing, Solution Selling, Negotiation, Forecasting, Channel, SaaS, Cross-functional Team..., Salesforce.com, Management, Product Management, Strategy, VoIP, Telecommunications, Sales Operations, Business Development, Channel Partners, Channel Strategy, Sales Channel..., Indirect Sales Channels, Channel Sales
Education
Denison University
B.A
AVAYA Inc January 2004 - Present
Skills
Home Building, Large Scale Project Mgmt, Corporate Communications, Change Management, Process Improvement, Homebuilding, Project Management, Strategy, Cross-functional Team..., Business Process..., Management, SAP, Vendor Management, Contract Negotiation
Education
Fairleigh Dickinson University 2000 — 2003
M.B.A.
Rutgers University-New Brunswick 1994 — 1998
B.A.
Stuyvesant High School 1990 — 1994
Specialized Math & Science H.S. Degree
Universität Konstanz
Dell July 2011 - Present
Avaya Inc December 2009 - July 2011
Nortel Networks July 2007 - December 2009
Motorola Mobile Devices May 2006 - May 2007
Vodafone, India December 2004 - July 2005
Skills
Debugging, Embedded Systems, Switches, Virtualization, Ethernet, Testing, Storage, Networking, Unix, SNMP, TCP/IP, Quality Assurance, Linux, Wireless, Agile Methodologies, Test Automation, Leadership, Routing, IP, Wireshark, TCL, ClearCase, Telecommunications, Public Speaking
Education
Illinois Institute of Technology 2005 — 2007
Master of Science, Electrical Engineering - Telecommunication and Networking
Dharmsinh Desai Institute of Technology 2001 — 2005
Bachelor of Engineering, Electronics and Communication
Diwan Ballubhai High School 1987 — 2001
Avaya INC January 2000 - Present
Avaya Inc September 1997 - Present
Lucent Technologies January 1997 - January 2000
AL-NISA DESIGNS January 1995 - January 1997
Newark Bd. Of Education January 1993 - January 1996
North Jersey Federal Credit Union May 1990 - May 1993
Newark Schools and central headquarters January 1990 - January 1993
Newark Police Department January 1987 - January 1990
Education
University of Phoenix 2003 — 2005
Business Administration, Management and Operations
Essex County College 1990 — 1992
Nursing Science
Kean University 1986 — 1987
University of Phoenix
enrolled, program
Framingham S.M.O.C. August 2013 - December 2013
Gans Media and Computer Services August 2012 - August 2013
Robert Half Agency October 2011 - April 2013
Dignity Funeral Travel September 2010 - April 2013
Hometown News June 2010 - July 2010
Avaya Inc July 1989 - January 2009
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Customer Service, Customer Retention, Customer Service..., Customer Satisfaction, Customer Insight, Customer Oriented, Inside Sales, Assistant Work, Chauffer, Team Management, Employee Training, Hands-on Training, Databases, Database Design, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Outlook Express, Contract Management, Appointment Scheduling, Route Optimization, Investigate Lost Checks, Clerical Skills, Cold Calling Experience, Retail Sales, Credit Cards, Inventory Control, Interpersonal..., Social Media, Handle Confidential..., Six Sigma, Long-term Customer..., Public Libraries, Business Planning, resourceful, Internet, Accurate Data Entry, Time Management, Solicitation, Quality Control, Forklift Operator, Multi Tasking, Computer Science, Computer Repair
Education
Operation A.B.L.E. 2013 — 2013
Completed A.B.L.E. Beginnings, Microsoft Productivity Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Gmail, Skills2Work, Graduated
County College of Morris 1982 — 1984
Associate of Arts and Sciences (AAS), Computer Science, B+
Epicor Software June 2014 - October 2014
Avaya Inc May 2000 - June 2013
Avaya, Inc 2000 - June 2013
PMI-DVC 2004 - 2010
Lucent Technologies September 1996 - May 2000
Octel Communications September 1988 - September 1996
Skills
Avaya IP Telephony, Unified Communications, IQ, Avaya AES, CMS, VoIP, SaaS, Avaya, Telephony, Software Development, Integration, IVR, Project Planning, Professional Services, Call Centers, Contact Centers, Project Management, Team Leadership, Leadership, CTI, Telecommunications, SIP, Wireless, Vendor Management, Managed Services, IP, Data Center, Service Delivery, Cloud Computing, Pre-sales, Enterprise Software, Solution Selling, Mobile Devices, Go-to-market Strategy, Product Management, MPLS, Ethernet, Channel Partners, WAN, LAN-WAN, Sales Engineering, Cisco Technologies, Video Conferencing, System Deployment, Network Architecture, Networking, Solution Architecture, Network Design, TCP/IP, Switches
Education
Villanova University 1981 — 1983
MA, HOS Public Administration
Franklin & Marshall College 1976 — 1980
Bachelor of Arts (B.A.), Political Science and Government
Hatboro Horsham High School 1974 — 1976
diploma
United States Postal Service February 2015 - Present
United States Postal Service August 2011 - January 2015
United States Postal Service March 2010 - August 2011
NMS Healthcare February 2009 - April 2010
PARI Respiratory Equipment February 2006 - August 2007
Amcor Rigid Plastics 2003 - 2006
DHL Latin America 2002 - 2003
Avaya Inc. 2001 - 2002
Human Capital Consulting/PowerSearch Consultants 1993 - 2000
Pepsi Cola International June 1989 - June 1993
Skills
Management Development, International HR, Talent Management, Succession Planning, Organizational..., Performance Management, Labor Relations, Employee Relations, Talent Acquisition, HRIS, Employee Engagement, Leadership Development, Change Management, Workforce Planning, Human Resources, Organizational Design, Employee Benefits, HR Policies, Temporary Placement, Recruiting, Onboarding, Executive Coaching, Organizational..., Leadership, Career Development, Personnel Management, Start-ups, Strategy, Management, Strategic Planning, Training, Technical Recruiting, Coaching, Job Analysis, HR Consulting, Benefits Administration, Consulting, Interviews, Conflict Resolution, Employee Training, Business Planning, Employment Law, Executive Search, Hiring, Job Descriptions, Job Evaluation, New Hire Orientations, Performance Appraisal, Human Resource...
Education
Instituto Tecnológico Autónomo de México 1986 — 1987
Certificate, Human Resources
Nova Southeastern University
MS, HR Management
Universidad Iberoamericana, Ciudad de México
BS, Psychology
Avaya February 2015 - Present
LivePerson July 2013 - February 2015
Avaya Inc. October 2010 - August 2013
Verizon Business May 2010 - October 2010
Avaya April 2007 - May 2010
AGC Solutions LLC 2006 - 2008
InfoNXX Inc. May 2005 - December 2006
Lucent Technologies 1999 - 2001
Skills
Avaya, Business Communications, CTI, Cisco, VoIP, IVR, Cisco ICM, ACD, Avaya PBX, PBX, Call Center, SIP, SOA, Web Services, Direct Sales, Salesforce.com, Sales Management, Cisco Technologies, WAN, Call Centers, Telephony, IP, Leadership, Team Leadership, Video Conferencing, Contact Centers, Solution Selling, CRM, Enterprise Software, SaaS, Sales Operations, Telecommunications, Unified Communications, Customer Experience, Wireless, Unified Messaging, Troubleshooting, Business Intelligence, Switches, Data Center, Routing, Selling, Managed Services, Pre-sales, Channel Partners, H.323, Competitive Analysis, Professional Services, SIP Trunking, Sales Engineering
Education
DeSales University 2010 — 2012
MBA, Business Administration
University of Phoenix 2003 — 2007
BS-M, Business Management & Emerging Technology
UgMO Technologies July 2015 - Present
CellAntenna Corp. April 2014 - June 2015
FORMA Technology April 2005 - February 2013
AVAYA INC. 2000 - 2003
LUCENT TECHNOLOGIES 1996 - 2003
AT&T 1991 - 1996
Skills
Direct Sales, Telecommunications, Channel Partners, Sales, Enterprise Software, New Business Development, Professional Services, Unified Communications, Start-ups, Networking, VoIP, Avaya, Management, Sales Operations, Telephony, Solution Selling, Leadership, Call Centers, Mobile Devices, Salesforce.com, Account Management, Customer Retention, IP, Business Development, Go-to-market Strategy, Training, Strategic Partnerships, Channel Sales, Cloud Computing, Co-location, SIP Trunking, Sales Process, MPLS, SIP, Public Speaking, B2B, Team Building, Strategic Planning, Ethernet, Hosted Services, Video Conferencing, Recruiting, Product Management, Social Media Marketing, Contact Centers, T1, Wireless, Sales Management, Managed Services
Education
Flagler College 1986 — 1990
Communication
Cardinal Gibbons High School 1981 — 1985
HealthVerity January 2015 - Present
Candidate.Guru December 2014 - Present
Dialogic October 2014 - December 2014
Dialogic Inc. September 2012 - September 2014
Dialogic January 2012 - September 2012
Dialogic November 2009 - January 2012
Dumont Partners September 2008 - November 2009
Avaya Inc May 2004 - August 2008
Avaya March 2003 - May 2004
Norgate Partners January 2001 - February 2003
Skills
Business Alliances, Business Strategy, Strategic Planning, Acquisition Integration, Partnerships, Strategic Partnerships, Go-to-market Strategy, Product Management, Start-ups, Mergers, Telecommunications, Cross-functional Team..., Mobile Devices, Business Development, E-commerce, Integration, Management, Marketing Strategy, Strategy, Wireless, Entrepreneurship, Mergers & Acquisitions, Venture Capital, VoIP, Leadership, Corporate Development
Education
Harvard Business School 1993 — 1995
MBA, General Management
University of Pennsylvania 1985 — 1989
BA, History
Agile For All February 2015 - Present
Swift Ascent, LLC January 2012 - February 2015
TEKsystems January 2012 - February 2015
Boy Scouts of America, Denver Area Council 1986 - 2013
Dittmer Consulting Group December 2009 - December 2011
Grapevine Technologies, Inc January 2011 - July 2011
Applied Design Corporation August 2009 - December 2009
Avaya Inc 2005 - 2009
StorageTek 2004 - 2005
Storage Technology 2004 - 2004
Skills
Software Development..., Operations Management, Program Management, Quality Management, Team Building, Process Improvement, Strategic Planning, Business Management, Change Management, SDLC, Business Analysis, Planning, Coaching, Process Engineering, Integration, Strategy Development, Team Leadership, Software Project..., Systems Engineering, Cross-functional Team..., Risk Management, Start-ups, Project Planning, Product Development, Business Planning, Product Life Cycle..., Product Management, Business Process..., Process Development, Organizational..., Management Consulting, Agile, PMO, Quality Assurance, Software Development, Project Portfolio..., Continuous Improvement, PMI-ACP, Certified Scrum Master..., MBTI, MBTI Certified..., Scrum, Project Management, PMI, ITIL Certified, Agile Methodologies, Management, Strategy, Agile Project Management, Enterprise Software
Education
Georgia Institute of Technology 1980 — 1981
MS, Electrical Engr, Emphasis in CS
Wichita State University 1976 — 1980
BS, Electrical Engineering, CS
Coaching Stance
Avaya Inc. October 2000 - August 2015
Lucent Technologies, Inc. March 1994 - October 2000
AT&T Corp. September 1987 - March 1994
Skills
State and Local..., CorpTax Software, Tax, Corporate Tax, Tax Research, Financial Reporting, Tax Accounting, Sarbanes-Oxley Act, Tax Preparation
Education
Fairleigh Dickinson University 1998 — 1998
Certificate in State and Local Taxation
Fairleigh Dickinson University 1994 — 1996
Master of Science (MS), Taxation
Utica College of Syracuse University 1979 — 1983
Bachelor of Science (BS), Accounting
LexisNexis, a Reed Elsevier company December 2010 - Present
Internap November 2009 - November 2010
Rackspace July 2007 - October 2009
Academy Funds August 2006 - December 2006
Avaya Inc. May 2006 - August 2006
BDO Consulting June 2004 - July 2005
nTel Communications February 2000 - May 2004
Skills
Cross-functional Team..., Business Strategy, Marketing Strategy, Strategy, Marketing Management, Team Leadership, Management, Go-to-market Strategy, Marketing, Branding, Planning, Consulting, Brand Management, Gaming
Education
Harvard Business School 2010 — 2010
Professional Certified Marketer, American Marketing Association 2009 — 2009
Duke University - The Fuqua School of Business 2005 — 2007
MBA
brightstack August 2012 - Present
InterCall 2015 - 2015
Infinite Conferencing May 2007 - August 2012
Montgomery Capital Corp. October 2004 - May 2007
Avaya Inc March 1999 - December 2005
Lucent Technologies March 1998 - March 1999
Education
Green Mountain College
Bachelor of Science (B.S.), Education
Loyola Blakefield
Deloitte Consulting 2008 - Present
Avaya Inc. 2007 - 2008
Avaya 2006 - 2007
HJ Heinz 2005 - 2005
Oracle Corporation 2001 - 2004
Oracle Software India Limited 1998 - 2000
Skills
Management Consulting, Business Process..., Product Management, Market Research, Business Analysis, Program Management, Restructuring, Mergers, Acquisitions, Go-to-market Strategy, Strategic Planning, Mergers & Acquisitions, ERP, Integration, Cross-functional Team..., Enterprise Architecture, Management, Leadership, Business Transformation, IT Strategy, Strategy, Mobile Devices, Outsourcing, Start-ups, Business Intelligence, Consulting, Process Improvement, Executive Management, Business Process, Analytics, Business Process..., Business Process Design, Business Development, PMO
Education
Duke University - The Fuqua School of Business 2004 — 2006
MBA
Delhi College of Engineering
Bachelor of Engineering (B.E.), Computer Science
Alliance Technology Group October 2012 - Present
Absolutely Wonderful Events 2008 - 2014
Bell Techlogix, Inc. October 2011 - August 2012
Avaya January 2007 - October 2011
Avaya Inc. 1999 - 2006
Bell Labs Lucent Technologies 1987 - 1998
Eli Lilly 1985 - 1987
Skills
Contact Center..., Consultative Sales..., Professional Services, Change Management, Business Process..., Organizational..., Sales Presentations, Sales Operations, Customer Satisfaction, New Business Development, Contractual Agreements, Strategic Partnerships, Solution-Oriented..., Enterprise Mobility, Managed Services, Program Management, Channel, Sales, Product Development, Leadership, Telecommunications, Unified Communications, Solution Selling, Avaya, Call Centers, Product Management, Enterprise Software, Telephony, Selling, Cloud Computing, Networking, CRM, Data Center, SaaS, VoIP, Wireless, Account Management, Sales Process, Direct Sales, Channel Partners, Business Development, Negotiation, Pre-sales, Vendor Management, Call Center, Management, Contact Centers, Salesforce.com, Business Alliances, Outsourcing
Education
Indiana University Bloomington
Bachelor's Degree, Kelley School of Business - QBA
LivePerson January 2014 - Present
LivePerson April 2013 - March 2014
Avaya March 2012 - April 2013
Avaya March 2008 - February 2012
Avaya May 2007 - March 2008
AVAYA INC. May 2006 - August 2006
Aman Computers 2004 - August 2005
Amdocs June 2003 - September 2004
Leumi Card Credit (Aman Computers) March 2002 - May 2003
PriceWaterhouseCoopers PWC July 2000 - March 2002
Skills
Marketing Strategy, Marketing Management, Product Marketing, Product Management, Pricing, Customer Experience, Competitive Analysis, Market Analysis, Business Planning, Social Media Marketing, Business Strategy, Strategic Planning, Telephony, Avaya, Call Center, Team Management, Unified Communications, Contact Centers, Mobile Devices, CRM, Project Management, Business Intelligence, Business Analysis, Team Leadership, Channel, Solution Selling, Go-to-market Strategy, Strategic Partnerships, Multi-channel Marketing, VoIP, Telecommunications, Enterprise Software, Vendor Management, Program Management, Wireless, Business Development, Cross-functional Team..., Analytics, Management, Strategy, Call Centers, Lead Generation, Managed Services, Demand Generation, Product Development, Channel Partners, SaaS, Sales Enablement, Professional Services, Cloud Computing
Education
Duke University 2005 — 2007
MBA, MBA-marketing, strategy, product
Duke University - The Fuqua School of Business 2005 — 2007
MBA, MBA-marketing, strategy, product
Tel Aviv University 1997 — 2000
BA, Computer Science & Economics
ModCountryHome August 2014 - Present
MARKET IT LLC (my sole proprietor firm) February 2012 - Present
Mixtur Interactive Inc. December 2008 - February 2012
MARKET IT LLC (my sole proprietor firm) July 2005 - December 2008
Avaya Inc. February 2000 - July 2005
MARKET IT LLC (my sole proprietor firm) September 1998 - February 2000
Wall Data Inc, June 1994 - September 1998
Wall Data (UK) Ltd. July 1991 - June 1994
Computer Marketing Plc September 1988 - July 1991
Skills
Lead Generation, Inbound Marketing, Lead nurturing, Content Development, Email Marketing, Online Marketing, Marketing, Online Advertising, SEO, Marketing Strategy, Direct Marketing, Start-ups, Product Marketing, B2B Marketing, Marketing Automation, Go-to-market Strategy, Copywriting, Project Management, Mobile Marketing, Web Marketing, Strategic Communications, Web Analytics, Web Architecture, Case Studies, Affiliate Marketing, Market Planning, CRM, Multivariate Testing, Product Demonstration, Strategy, Go-to-market planning, SEO / SEM, copy writing, marketing planning, Demonstrations, CRM software, Hubspot, Google Adwords, Google Analytics, B2B technology marketing, Content marketing, Content Writing, Web Content Creation
Education
Kingston University 1983 — 1987
BA Joint Honors, Economics and German
Avaya Inc. March 2003 - Present
ePeople, Inc. May 2000 - June 2002
Royal & SunAlliance 1998 - 2000
Porter, Spencer, Burghart, P.C. 1997 - 1998
Skills
Contract Negotiation, Risk Assessment, Intellectual Property, SaaS, Start-ups, Licensing, Mergers, Regulations, Mergers & Acquisitions, Enterprise Software, Patents, Due Diligence, Commercial Litigation, Legal Writing, Legal Advice, Privacy Law, Software Licensing, Legal Assistance, Corporate Governance, Data Privacy, Telecommunications
Education
Loyola Law School, Los Angeles
J.D., Law
The University of Texas at Austin
B.A., History
University of Southern California, Annenberg School for Communications
M.A., Communications Management
Telefonica October 2009 - Present
GP BATTERIES. March 2006 - October 2009
AVAYA Inc 1998 - 2006
Lucent Technologies June 1998 - June 2000
Black & Decker December 1994 - June 1998
Federal Mogul May 1991 - December 1994
EASTERN AIRLINES, INC. March 1984 - May 1991
Skills
Supply Chain, Supply Chain Management, Demand Planning, Supply Chain Operations, Spanish, Cross-functional Team..., Vendor Management, Forecasting, Operations Management, SAP, Logistics, Process Improvement, Purchasing, Team Leadership, Telecommunications, Management, Procurement, Warehousing, Inventory Management, ERP, Contract Negotiation, Pricing, Negotiation, Sourcing, Sales Operations, Transportation, Materials Management, MRP
Education
Nova Southeastern University 1993 — 1995
MIBA, International Business
Florida International University - College of Business Administration 1987 — 1991
Bachelor of Arts (B.A.), Int'L Relations
ARRIS November 2012 - June 2013
Airvana December 2011 - November 2012
Arbor Networks November 2006 - December 2011
Enterasys Networks March 2003 - November 2006
Avaya Inc September 2000 - December 2002
Lucent Technologies April 1997 - September 2000
Cabletron Inc June 1996 - April 1997
Skills
Software Engineering, VxWorks, Embedded Systems, ClearCase, C++, RTOS, Integration, Linux, Embedded Software, Distributed Systems, IP, Systems Engineering, Testing, Telecommunications, Software Development, Perl, Debugging, Unix, System Architecture, Device Drivers, TCP/IP, Firmware, Wireless, Ethernet, C, Switches, FPGA, Deep Packet Inspection, Agile Methodologies, Object Oriented Design
Education
Tufts University 2004 — 2006
MS in Engineering Management
Kansas State University 1994 — 1996
Master of Science (MS), Computer Science
Mumbai University 1988 — 1992
Bachelor of Engineering (B.E.), Computer Engineering
Cisco Systems April 2012 - Present
Technisource January 2012 - April 2012
Avaya Inc December 2009 - April 2010
Nortel Networks June 2000 - December 2009
MCIWORLDCOM April 1999 - June 2000
Education
ECPI University 1991 — 1992
Associate of Applied Science, Electronics
HISPA October 2008 - Present
Chubb Group of Insurance Companies November 2005 - Present
NJISACA August 2006 - June 2015
NJ ISACA 2006 - June 2011
NSHMBA January 2008 - January 2010
NSHMBA 2008 - 2010
Chubb Hispanic/Latino Employee Network 2007 - 2009
Avaya Inc. February 2002 - October 2005
Chubb Insurance November 2005 - 2005
Fedders Corporation December 1997 - 2001
Skills
Building Brand Awareness, Process Improvement, Risk Assessment, Risk Management, Information Technology, Business Continuity, Information Security, IT Audit, CISA, Security, Strategic Planning, Internal Audit, Change Management, Business Analysis, Auditing, Insurance, SAS70, SDLC, Information Security..., Disaster Recovery, Governance, Internal Controls, Sarbanes-Oxley Act, Analysis, Enterprise Risk..., Sarbanes-Oxley, COBIT, Management, Access, Business Process...
Education
The Cittone Institute 1982 — 1987
Certificate
Kean University 1979 — 1982
BA
Kean University
BA
Avaya February 2012 - Present
RICOH PRODUCTION PRINT SOLUTIONS LLC December 2006 - February 2012
AVAYA INC March 1998 - November 2006
LUCENT TECHNOLOGIES November 1993 - February 1998
AT&T May 1982 - November 1993
Education
Kansas State University
MASTER OF SCIENCE, COMPUTER SCIENCE
University of Colorado
BACHELORS OF SCIENCE, BUSINESS INFORMATION SYSTEMS
Kansas State University
Accenture February 2011 - Present
Avaya Inc. January 2009 - April 2010
I-many, Inc. March 1998 - June 2008
Wyeth, Inc. 1996 - 1998
Accenture 1991 - 1996
Andersen Consulting 1991 - 1996
Skills
Sales Management, SaaS, Business Alliances, Solution Selling, Business Process..., OEM negotiations, Start-ups, Leadership, Strategic Alliances, Strategic Partnerships, Go-to-market Strategy, Enterprise Software, Salesforce.com, Strategic Consulting, Professional Services, Cross-functional Team...
Education
Cornell University 1987 — 1991
B.S.
Cbeyond (ITRM Staffing) February 2009 - December 2009
Avaya Inc February 2006 - December 2008
Kelly Services / Cingular Wireless December 2004 - February 2005
Bell South Local Carrier Service Center (LCSC) April 2001 - July 2003
Bell South Local Carrier Service Center (LCSC) October 1998 - July 2003
Skills
CRM, Access, Telecommunications, Integration, Customer Experience, Management, Technical Support, Customer Service, Microsoft Office, Sales, Project Management, Software Documentation, Networking, Process Improvement, Call Centers, Microsoft Excel, Vendor Management, Program Management, Communication, Customer Relations
Education
Avaya University
Six Sigma Awareness Certification
DeKalb Technical College
DeVry University
Avaya March 2015 - Present
Avaya Inc September 2010 - Present
Skills
Avaya, Siebel, Microsoft Excel, Unified Communications, VoIP, Telephony, Solution Selling, Telecommunications, Managed Services, Channel, SIP, Call Center, Call Centers, Co-location, Marketing Strategy, Strategy, Sales, Management, Program Management, Strategic Partnerships, Selling, Networking, Business Development, Sales Management, Leadership, Wireless, SaaS, Direct Sales, Cloud Computing, Professional Services, SIP Trunking, Avaya Technologies
Education
Indiana University Bloomington 1977 — 1981
BA, Psychology and Spanish
Integrated Research October 2013 - Present
Avaya Government Solutions August 2010 - October 2013
Cross Telecom April 2010 - August 2010
Unified TelData, Inc. April 2007 - April 2010
Cisco Systems, Inc. July 2005 - December 2006
Avaya Inc. January 2001 - June 2005
Lucent Technologies and Avaya Inc January 1998 - January 2001
Lucent Technologies January 1997 - January 1998
Lucent Technologies January 1995 - January 1996
AT&T Business Communication Systems January 1993 - January 1995
Skills
Business Development, Negotiation, Product Development, Product Management, Management, Unified Communications, VoIP, Avaya, Contact Centers, Telecommunications, Solution Selling, Telephony, Channel, Call Center, SaaS, Integration, Program Management, Call Centers, Project Management, Sales Process, Direct Sales, Managed Services, CTI, Leadership, Channel Partners, Networking, IP, Strategy, Go-to-market Strategy, CRM, Cisco Technologies, Sales Operations, Competitive Analysis, UCaaS, Cloud Computing, Video Conferencing, SIP, Wireless, Business Alliances, Sales Engineering, Team Leadership, Data Center, Ethernet, IVR, MPLS, Pre-sales, SIP Trunking, Strategic Partnerships, Enterprise Software, Salesforce.com
Education
D'Amore-McKim School of Business at Northeastern University 1992 — 1994
Master, Business Administration; Concentration in Global Marketing
Rensselaer Polytechnic Institute 1985 — 1989
Bachelor of Science, Industrial Engineering
Avaya Inc. October 2000 - Present
Education
Stanford University 1991 — 1992
MS
Cornell University 1986 — 1990
BS
Newmont Mining Corporation December 2013 - Present
Advanced Sterilization Products November 2012 - December 2013
IHS September 2011 - October 2012
IHS March 2010 - September 2011
Gambro Renal Products September 2008 - March 2010
Avaya Inc July 1997 - May 2008
Lucent Tech June 1996 - July 1997
Skills
Materials Management, Business Process, Integration, SAP, ERP, Cross-functional Team..., Process Improvement, SAP R/3, Supply Chain, Supply Chain Management, Project Management, Management, Business Process..., SD, IDOC, Logistics, Business Analysis, Procurement, EDI, Warehouse Management, Vendor Management, SAP ERP
Education
Lehigh University - College of Business and Economics 1994 — 1996
BS, Business and Economics
Qualcomm Inc November 2004 - Present
Avaya Inc January 2001 - August 2003
MIT Lincoln Laboratory August 1999 - December 2000
Rutgers University June 1994 - June 1999
Skills
IEEE, DSP, Signal Processing, Electrical Engineering, Computer Engineering, Algorithms, Embedded Systems, Communication Systems, CDMA, Interoperability, Cellular, Technical Leadership, Speech Recognition, Speech Synthesis, TTS, Speech Processing, Speech Enhancement, Speech Coding, Digital Signal...
Education
Rutgers University-New Brunswick 1994 — 1999
Ph.D., Electrical and Computer Engineering
Purdue University 1992 — 1993
M.S.E.E., Electrical Engineering
Cornell University 1988 — 1992
B.S., Electrical Engineering
Fiserv August 2010 - Present
The Burgiss Group June 2009 - July 2010
Avaya Inc July 2001 - October 2008
Skills
C#, JavaScript, XML, Quality Assurance, Testing, Selenium, Microsoft SQL Server, Java, C++, Python, C, Software Development, Web Services, SQL, JSP, Test Automation
Education
Columbia University in the City of New York 2002 — 2006
MS
Rutgers University-New Brunswick 1997 — 2001
BS BA
Marchex January 2013 - Present
Microsoft November 2008 - January 2013
Avaya Inc February 2008 - November 2008
Avaya January 2007 - January 2008
Avaya May 2005 - January 2007
Avaya July 2001 - April 2005
Skills
Uni, Voice over IP, Video Conferencing, Codecs, Strategic Partnerships, Partner Management, Partner Programs, SIP, SIP Trunking, Hosting, H.323, Federation, People Development, Program Management, Cloud Applications, UCaaS, Competitive Intelligence, Network Architecture, VoIP, Telecommunications, Mobile Devices, Location Based Services, IP, Management, Software Design, Testing, Enterprise Software, Go-to-market Strategy, Product Management
Education
The Ohio State University 1999 — 2001
MS, Engineering
Indian Institute of Technology, Madras 1995 — 1999
B.Tech, Metallurgical Engineering
None July 2013 - Present
Zetron June 2008 - Present
Avaya. Inc 2000 - 2008
Mosaix Inc. / Lucent Technologies 1997 - 2000
Digital Systems Internation, Inc. 1988 - 1997
Skills
Telecommunications, SDLC, Linux, Windows, Unix, TCP/IP, Integration, Testing
Education
Columbia College Chicago
Liberal Arts
Edmonds Community College
ATA, Computer Information Systems
Level 3 Communications November 2014 - Present
Level 3 Communications September 2012 - October 2014
Level 3 Communications January 2012 - September 2012
Level 3 Communications 2009 - 2012
Avaya Inc. 2006 - 2008
Avaya Inc. 2005 - 2006
Avaya Inc. 2001 - 2004
Avaya Inc. 1999 - 2001
Skills
Cross-functional Team..., Competitive Analysis, Program Management, Business Process..., Management, Product Development, Business Strategy, Business Planning, Change Management, Strategic Planning, Marketing Strategy
Education
University of Colorado 2002 — 2004
MBA, Business
University of Colorado Boulder 1997 — 1999
M.S., Mechnical Engineering
Lehigh University 1989 — 1993
B.S., Materials Science and Engineering
WinEstimator October 2007 - Present
Avaya, Inc June 1997 - March 2007
Education
Highline Community College 1995 — 1997
AAS, Client-Server Specialist
Air Force Institute of Technology 1981 — 1982
MS, Computer Systems
Idaho State University 1968 — 1972
BS, Education-Mathematics/Psychology
Oracle January 2015 - Present
Genesys April 2013 - November 2014
eGain Communications Corporation March 2011 - April 2013
TOA Technologies May 2010 - March 2011
Data-Com Telecommunications January 2009 - May 2010
Avaya Inc. November 2008 - December 2008
Avaya July 2004 - October 2008
cMango 2004 - 2005
MRO Software 2002 - 2003
Remedy May 1997 - March 2002
Skills
Relationship Management, SaaS, Cloud Computing, Channel, Enterprise Software, Solution Selling, Professional Services, Leadership, Strategy, Business Intelligence, CRM, Lead Generation, Salesforce.com, Direct Sales, Software Industry, Account Management, Integration, Sales, Strategic Partnerships, Strategic Planning, Business Development, Selling, Business Alliances, Channel Partners, Mobile Devices, Management, New Business Development, Sales Process, Pre-sales, Sales Management, Sales Operations, Outsourcing, Management Consulting, Managed Services, Go-to-market Strategy, Unified Communications
Education
Golden Gate University 1981 — 1984
Masters, Marketing
San Francisco State University 1978 — 1981
BS, Marketing
Lowell High School 1971 — 1976
Graduated, Business
Avaya April 2012 - Present
Avaya September 2010 - May 2012
Avaya Inc. January 2001 - June 2008
Lucent Technologies May 1997 - January 2000
US Air Force August 1993 - May 1997
Skills
System Verification, System Testing, Testing, Agile Testing, Enterprise Software, Software Project..., SIP, VoIP, Wireless, Unix, Telecommunications, Telephony
Education
University of Phoenix 1998 — 2000
Business / Info Systems
Community College of the US Air Force 1993 — 1994
Electronics and Secure Communications
Avaya Inc 2001 - Present
Lucent Technologies 1997 - 2001
AT&T 1985 - 1997
Dime Savings Bank of NY 1978 - 1985
Federal Reserve Bank of New York 1977 - 1978
Systems Development Corp 1975 - 1977
Skills
Unified Communications, SIP, VoIP, CTI, H.323, Contact Centers, Ethernet, Unified Messaging, Telephony, Avaya, IP, IVR, Pre-sales, Telecommunications, SIP Trunking, MPLS, ACD, Cloud Computing, ISDN, TDM, IP PBX, Managed Services, QoS, Video Conferencing, LAN-WAN
Education
Ithaca College 1970 — 1974
BA
Saatchi & Saatchi May 2015 - Present
Novartis February 2013 - May 2015
Warner Chilcott May 2012 - February 2013
AT&T AdWorks LLC September 2011 - April 2012
Pfizer Pharmaceuticals October 2010 - August 2011
AVON PRODUCTS, INC January 2007 - October 2009
Bristol-Myers Squibb August 2006 - January 2007
Verizon Wireless 2003 - 2006
AVAYA INC February 1997 - September 2002
Skills
Strategic Sourcing, Vendor Management, Procurement, Contract Negotiation, Cross-functional Team..., Outsourcing, Supplier Diversity, Management, Telecommunications, Leadership, Strategy, Supply Management, Supplier Identification, Contract Management, Supplier Evaluation, Program Management, Negotiation, Project Management, Budgets, Supply Chain Management, NMSDC Program Manager..., Onboarding, Drafting Agreements, Supplier Risk Management, Quality Assurance, Sustainability, Sourcing
Education
Fairleigh Dickinson University 2002 — 2004
Paralegal Studies
Rutgers University
Bachelor of Arts, Anthropology
Vodafone August 2015 - Present
Avaya Inc. January 2011 - August 2015
Fedex Services October 2007 - January 2011
LECG LLC October 2006 - June 2007
NYC DOE August 1999 - June 2004
Skills
Scenario Analysis, Competitive Analysis, Storyboarding, Financial Modeling, Strategic Planning, Teaching, Presentations, Market Share Analysis, New Market Growth, International Expansion, Training, Analysis, Marketing, Strategy, Finance, Project Planning, Management Consulting, Management, Market Research, Cross-functional Team...
Education
Columbia University - Columbia Business School 2004 — 2006
MBA, Finance
Hofstra University 1997 — 1998
MS in Ed, Secondary Education
Connecticut College 1992 — 1996
Bachelor of Arts, History
Garden City High School
Avaya Inc December 2002 - Present
Lucent August 1998 - February 2002
Lucent Technologies October 1996 - August 1998
Education
Front Range Community College 1988 — 1990
AT&T April 2010 - Present
AT&T September 2008 - April 2010
Avaya Inc. April 2001 - May 2008
Alcatel-Lucent 2008 - 2008
Lucent Technologies October 1996 - April 2001
AT&T June 1982 - October 1996
Skills
System Testing, Quality Assurance, Telecommunications, GSM, Unix, Linux, Scrum, C++, Test Automation
Education
University of Pennsylvania 1982 — 1983
M.S., Computer & Information Science
Cornell University 1978 — 1982
B.A., Computer Science
Lincor, Inc. October 2013 - March 2014
Avaya March 2002 - April 2013
Avaya Inc. May 2000 - March 2002
Unisys January 1994 - May 2000
General DataComm July 1991 - January 1994
Wang Laboratories, Inc. April 1986 - July 1991
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Solution Selling, Avaya, Call Centers, Telephony, SIP, Direct Sales, IP, Professional Services, CTI, Contact Centers, Channel, IVR, Call Center, Cloud Computing, SaaS, Account Management, Integration, Channel Partners, Management, Sales, Go-to-market Strategy, Pre-sales, Data Center, Wireless, Sales Operations, Enterprise Software, MPLS, Video Conferencing, Salesforce.com, Strategic Partnerships, Partner Management, SIP Trunking, Co-location, Cisco Technologies, Mobile Devices, Business Planning, Selling, Sales Enablement, Business Alliances, Hosted Services, Sales Process, Unified Messaging, Product Management, Sales Engineering, Vendor Management, ACD
Education
Hofstra University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon Wireless February 2013 - Present
Verizon Wireless July 2009 - Present
Tri-Valley Football 2008 - 2014
Verizon Wireless July 2009 - February 2013
Nortel December 2008 - January 2009
Nortel 2007 - 2009
AVAYA, Inc 2000 - 2007
Lucent Technologies 1998 - 2000
Skills
Unified Communications, Avaya, Solution Selling, Consultative Selling, Direct Sales, Sales Process, Contract Negotiations, Wireless, Telecommunications, Account Management, VoIP, Sales Management, IP, New Business Development, B2B, Contract Negotiation, Customer Relations, Wireless Solutions, Wireless Networking, Mobile, Cloud Computing, Managed Services, Channel, MPLS, Channel Management, Data Center, LAN/WAN, Call Center, Virtualization, Problem Solving, Key Account Management, WAN, UC, Major Accounts, Mobility Solutions, Hosted Services, PBX, Telephony, Professional Services, Telepresence, Ethernet, SaaS, Colocation, Hosted VoIP, Sales Presentations, Video Conferencing, SIP, Quotas, Strategic Partnerships, SIP Trunking
Education
Illinois Wesleyan University 1984 — 1990
Bachelor of Science (BS), Business Administration and Management, General
IL Wesleyan University
BS - Business Administration
NACR July 2011 - Present
Avaya Inc January 2007 - October 2010
Avaya June 2003 - January 2007
Avaya June 2001 - June 2003
Avaya March 2000 - June 2001
Lucent Technologies June 1999 - March 2000
Lucent Technologies January 1998 - June 1999
Lucent Technologies April 1996 - January 1998
AT&T February 1987 - April 1996
Education
Fairleigh Dickinson University 1983 — 1985
MBA, Finance
Kean University 1975 — 1979
BA, Economics
Paramus Catholic 1970 — 1974
HS, College Prep
Avaya Inc January 2012 - 2013
sanofi-aventis February 2011 - 2011
Bloomberg LP January 2006 - November 2010
Corporate Marketing Solutions, Inc. September 2004 - December 2005
OjusSoft, Inc. January 2004 - August 2004
To Our Children's Future With Health, Inc. January 2002 - December 2003
Skills
ABAP, SAP Implementation, SAP ERP, SAP R/3, SAP Netweaver, Project Management, Data Analysis, SDLC, SQL, Business Analysis, ABAP-OO, SAP EBP, SAP SD Module, Process Analysis, PMP, Gap Analysis, HPSM, Data Dictionary, SAP CPM, Requirements Gathering, HP Quality Center, Business Intelligence, Consulting, Requirements Analysis, SAP
Education
Saint Joseph's University
Master of Science (MS), Computer Science
Devi Ahilya Vishwavidyalaya
Bachelor's of Engg
Bal Niketan
Higher Seccondary Education
HARMAN International November 2014 - August 2015
Broadcom January 2006 - September 2014
Avaya Inc. June 2000 - 2005
Lucent Technologies 1996 - June 2000
Skills
Wireless, Digital Signal..., Telecommunications, VoIP, Signal Processing, Telephony, Analog, Algorithms, Cellular Communications, System Design, Bluetooth, Architectures, Embedded Systems, SoC, VoLTE, Acoustics, RTOS, TCP/IP, RF, Sound, Mixed Signal, SIP, Debugging, Integration, Semiconductors, ASIC, Avaya, Architecture, Testing, IC, ClearCase, 3GPP, Mobile Devices, Embedded Software, C, Software Development, Firmware, Audio Engineering
Education
Dalhousie University 1994 — 1995
M.A.Sc.EE-DSP
National Institute of Technology Kurukshetra
M.Tech, EE-Electronics & Instrumentation
Hemwati Nandan Bahuguna Garhwal University
M.Sc., Physics-Electronics
Avaya Inc Director, Business DevelopmentAvaya2004 - 2008
Education
D'Amore-McKim School of Business at Northeastern University 1974 — 1976
Alex Brands February 2015 - Present
AT&T May 2013 - February 2015
GS1 US / 1WorldSync April 2006 - March 2013
Dor Con Enterprises January 2004 - May 2006
Avaya Inc February 2000 - October 2003
Alcatel-Lucent July 1997 - February 2000
AT&T December 1995 - July 1997
AT&T January 1994 - December 1995
NCR Corporation February 1992 - January 1994
Skills
Business Analysis, Hiring, Customer Relations, Marketing Strategy, Operational Excellence, Community Development, Project Planning, Program Implementation, Process Engineering, Training & Development, Six Sigma, Cross-functional Team..., Program Management, Project Management, Supply Chain Management, Account Management, Customer Service, Recruiting, Critical Thinking, Problem Solving, Relationship Enhancement, Action Oriented, Matrix Leadership, Vendor Management, Strategy, CRM, Business Process..., Forecasting, Leadership, Management, Sales Operations, Business Development, Business Process, Contract Negotiation, B2B, Training, Process Improvement, Supply Chain, Sales, Master Data Management, Telecommunications, Team Leadership, Team Building, Strategic Planning, Marketing, Contract Management, Business Process..., Change Management, Operations Management, Business Strategy
Education
Rutgers Graduate Business School 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
The George Washington University 1996 — 1996
Master's Certificate, Project Management
Kean University 1983 — 1991
Bachelor of Science (BS), Business Administration and Management, General
carteret high 1978 — 1982
College/University Preparatory and Advanced High School/Secondary Diploma Program
carteret high
High school diploma
Avaya Inc. October 2006 - Present
Avaya Inc. 2005 - 2006
Avaya Inc 1998 - 2006
TCIM 1997 - 1998
Enterprise Rent-A-Car 1995 - 1997
Education
Villanova University 2005 — 2005
Six Sigma Green Belt, Project Management
Oklahoma Christian University 2003 — 2004
Langston University 1990 — 1995
Bachelors of Science, Industrial Technology
Orbital ATK October 2007 - Present
Avaya Inc. 2000 - 2007
Lucent Technologies 1996 - 2000
U.S. Department of Justice March 1992 - August 1996
Arent Fox 1989 - 1992
Arent Fox Kintner Plotkin & Kahn 1989 - 1992
Skills
Government Procurement, Litigation, Management, Government, Leadership, Intellectual Property, Defense, Contract Negotiation, Government Contracting, Corporate Law, FAR, Legal Writing, Corporate Governance, Program Management, Contract Management, Legal Assistance, Legal Research, FCPA, Licensing
Education
Georgetown University Law Center 1986 — 1989
JD (cum laude)
University of Pennsylvania 1982 — 1986
Landon
Woodward High School
Alcatel-Lucent February 2008 - Present
Avaya Inc October 2006 - November 2007
Motorola 2003 - 2005
priority call management 2000 - 2002
Comverse Network Systems 1996 - 1999
Voicetek corporation 1994 - 1995
Education
Gulbarga University
Walmart January 2010 - Present
Starwood Vacation Ownership November 2007 - November 2008
Avaya, Inc December 2003 - September 2007
Budget Rent a Car 1999 - 2002
Skills
Accounts Payable, Auditing, Microsoft Excel, Accounts Receivable, Financial Analysis, Account Reconciliation, General Ledger, Internal Controls, Financial Accounting, Budgets
Education
University of Phoenix 2007 — 2009
MBA, Global Business Management
Florida Metropolitan University 1990 — 1994
Bachelor's degree, Accounting
Avaya February 2015 - Present
Avaya Inc. February 2012 - February 2015
Avaya Inc November 2010 - March 2012
Nortel Networks February 2008 - April 2011
Nortel August 2005 - February 2008
Nortel Networks May 2002 - August 2005
Nortel Networks February 2000 - April 2002
Nortel Networks January 1997 - February 2000
Nortel Networks January 1996 - February 1997
Nortel Networks September 1994 - February 1996
Skills
Supply Chain, Order Management, Cross-functional Team..., Telecommunications, Program Management, Customer Satisfaction, Product Management, Team Leadership, People Management, Process Improvement, PMP, Customer Focus, Operations Management, Business Process..., Team Management, Integration, Competitive Analysis, Process Development, Team Building, Customer Relations, Change Management, Problem Solving, Customer Oriented, Management, Process Simulation, Project Management, Leadership, Business Development, Six Sigma, Vendor Management, Product Development, Enterprise Software, Outsourcing, Customer Service, Strategy, Wireless, Call Centers, CRM, Contract Negotiation, VoIP, Project Portfolio..., Managed Services, Unified Communications, Project Planning, Supply Chain Management, Business Process, Business Analysis, IP, Pre-sales, Professional Services
Education
Florida Atlantic University 1999 — 1999
Certificate, Strategic Leadership
Nova Southeastern University 1995 — 1998
MIBA, Masters, International Business Administration
Universidad de las Américas, A.C. 1984 — 1988
BA, International Business & Economics
American School
Avaya Inc January 1967 - May 2009
Avaya & AT&T January 1967 - June 2008
Skills
Telecommunications, Avaya, Team Leadership, Sales Management, Project Planning, Management, Unified Communications, Sales, Professional Services
Education
Elgin Community College 1963 — 1965
Avaya October 2010 - June 2012
Avaya October 2002 - October 2010
Avaya Inc October 2000 - September 2002
Lucent Technologies July 1998 - September 2000
AT&T January 1983 - June 1998
Skills
Unified Communications, Avaya, Telephony, SIP, VoIP, Unified Messaging, Contact Centers, SIP Trunking, CTI, Managed Services, IVR, Telecommunications, Channel, ACD, Solution Selling, TDM, Enterprise Software, Professional Services, Video Conferencing, Sales Engineering, H.323, IP, MPLS, WAN, Ethernet, Wireless, Channel Partners, LAN-WAN, Hosted Services, Telepresence, Voice Mail, ISDN, Network Design, Co-location
Education
County College of Morris
Avaya Inc July 2010 - Present
Great Lakes Region September 2007 - May 2008
Avaya January 2001 - January 2007
converged and network technologies) - Michigan January 2000 - January 2001
Michigan January 1998 - January 2000
Alcatel August 1996 - June 1998
USAF January 1992 - August 1996
Skills
Management, Networking, Leadership, Telephony, Training, Troubleshooting, Unified Communications, Telecommunications, Avaya, Team Leadership, VoIP, Customer Satisfaction, SIP, IVR, IP, Managed Services, Solution Selling, Avaya Technologies
Education
University of Phoenix
Bachelors of Science, Management
Community College of the Air Force
Associates Degree, Electronics
Avaya July 2006 - Present
Avaya Inc 2006 - 2009
Education
Colorado Technical University 2003 — 2005
Avaya Inc Sr. TechnicianAvayaMarch 1997 - April 2007
Lucent Technologies 1997 - 2000
Education
Kutztown University of Pennsylvania 1995 — 1996
Avaya, Inc May 2000 - Present
Lucent Technologies June 1995 - May 2000
AT&T 1993 - 1995
Skills
Video, Telecommunications, Internal Communications, Social Media, Mobile Technology, Avaya, Video Conferencing, Unified Communications, Messaging, Multimedia, Broadcast, VoIP, Channel, Corporate Communications, Strategic Partnerships
Education
Kean University 1987 — 1991
Bachelor of Science, Economics
The Workshops School of Film and Video
Xerox February 2014 - Present
Qatar Airways June 2013 - January 2014
L-3 Communications Integrated Systems December 2011 - 2012
Elsevier April 2011 - August 2011
AUTODESK, INC January 2008 - July 2010
INTEL CORP June 2006 - August 2008
AVAYA, INC June 2004 - June 2006
CENDANT TRAVEL DISTRIBUTION SERVICES September 2002 - June 2004
AIR PRODUCTS AND CHEMICALS, INC January 2001 - January 2002
Ford Motor Credit Company January 1999 - January 2001
Skills
Forecasting, Revenue Recognition, Pricing, Corporate Finance, Mergers, Strategic Planning, Financial Modeling, Financial Analysis, Finance Business..., Finance, Strategy, Process Improvement, Analysis
Education
Howard University 1996 — 1998
MBA, Finance
University of Maryland College Park 1990 — 1992
BS, Finance
Avaya Inc. September 1995 - Present
Skills
Telecommunications, SIP, VoIP, Unified Communications, Unix, Avaya, Linux, H.323, Agile Methodologies, Software Development, Java, IP security, DRBD, Xen, Websockets, JavaScript
Education
University of Denver 1993 — 1997
masters, Electrical Engineering
University of Denver 1993 — 1995
Masters, Computer Science
Jawaharlal Nehru Technological University 1988 — 1992
BTech, Electronics and Telecommunication
AT&T Consulting May 2012 - Present
BT October 2008 - April 2012
BT INS October 2008 - April 2012
Avaya Inc. October 2006 - May 2008
Avaya Inc. July 1998 - May 2008
WorldCom May 1991 - June 1998
Octel/Lucent 1998 - 1998
Education
Jones International University 2002 — 2008
NCR Corporation April 2014 - Present
NCR Corporation June 2012 - April 2014
NCR Corporation June 2009 - June 2012
Avaya Inc September 2007 - June 2009
Motorola October 2006 - September 2007
Symbol Technologies September 1999 - October 2006
Skills
Outsourcing, Strategic Sourcing, Supply Chain, Procurement, Sourcing, Operations Management, Product Development, Leadership, Logistics, Negotiation, Human Resources, Cross-functional Team...
Education
Dowling College
MBA, General Management
State University of New York Farmingdale
BS Industrial Engineering, Engineering
Suffolk County Community College
AS, Electrical Technology
Lincoln Industries March 2007 - Present
Connectivity Solutions January 2000 - January 2007
Avaya Inc January 1998 - January 2000
Pella Corporation January 1996 - January 1998
Education
Doane College 1992 — 1996
BS, Business Administration
Avaya Inc May 1998 - Present
Avaya May 1998 - May 2012
Avaya Inc April 2005 - April 2006
Skills
Avaya, Voice Mail, T1, ISDN, SIP, VoIP, LAN-WAN, IP, Call Center, Telecommunications, Managed Services, Cabling
Education
Fullerton College 1985 — 1987
AA, Business Administration
Dawn Nicole Enterprise November 2008 - Present
Avaya Inc April 2008 - October 2008
Avaya April 2008 - October 2008
NACR April 2007 - October 2007
Avaya INC April 2003 - October 2007
AT&T/Lucent Technologies/Expanets Inc October 1988 - March 2007
Education
Kent State University 1972 — 1976
Business, Marketing
Jenne, Inc June 2013 - Present
Avaya Inc 2006 - 2012
Avaya Inc 2003 - 2006
Avaya Inc 1998 - 2001
Skills
Ethics & Compliance, Client Maximization, Quality Assurance..., Client Satisfaction, Professional Customer..., Coaching & Mentoring, Training/Call Monitoring, Operating with Integrity, Dealing with..., Equal Opportunity, CMS (Call Management..., CRM (Customer..., Oracle, Predictive Dialing..., Salesforce (CRM), SAP, Siebel, Staff Scheduling and..., Time and Expense systems, Windows, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Thought Leadership, Change Management, Customer Service, Professional Services, Business Strategy, Customer Satisfaction, Management, Process Improvement, Account Management, Equal Opportunities, Strategy, Business Planning, Outlook, Channel Partners, Negotiation, Salesforce.com, Strategic Planning, Organizational..., PowerPoint, Project Management, Team Building, Solution Selling, Client, Time Management, Analysis
Education
Eckerd College 1995 — 1997
BACHELOR OF ARTS, BUSINESS MANAGEMENT
FireEye September 2011 - Present
Cisco Systems Inc 2005 - October 2011
Avaya Inc. 2000 - 2005
Quantum Bridge 2000 - 2004
Cabletron Systems March 1995 - March 2000
US Robotics June 1994 - August 1995
Anixter January 1990 - August 1994
Education
University of Maryland University College 2005 — 2009
Masters Business Administration
US Army Officer Basic Course, Ft McLellan.AL 1989 — 1990
Lock Haven University of Pennsylvania 1985 — 1989
BS, Business Administration
NACR October 2010 - Present
Avaya Inc. 2003 - 2010
Expanets 2000 - 2003
Lucent Technologies 1999 - 2000
Inter-Tel Technologies 1998 - 1998
Grolier Inc. 1989 - 1997
Skills
Telecommunications, Avaya, Unified Communications, Budgets, Management, Telephony, Customer Satisfaction, Software Documentation, Managed Services, VoIP, Customer Service, Call Center, IVR, SIP, Vendor Management, Databases, CTI, IP, Contact Centers, Project Management, Wireless
Education
Green Mountain College 1971 — 1973
Associate of Arts
Avaya, Inc 2009 - Present
Nortel 2005 - 2009
N2N Communications 2004 - 2005
NextiraOne 1985 - 2004
East Jefferson General Hospital and Hotel Dieu Hospital 1980 - 1985
Skills
A+ Certified, Meridian Mail, PBX, VoIP, Meridian, Electronics, CS1000, Avaya Communication..., BCM, Avaya, Nortel Meridian, Nortel Certified Support, Contact Centers, CS1K, Voice Mail, Call Pilot, ISDN, Telecommunications, Call Center, IP PBX, H.323, IP, Telephony, SIP, Call Centers, QoS, TDM, Unified Communications, ACD, Ethernet, LAN-WAN, CTI, IVR, Technical Support, Unified Messaging, SIP Trunking, CCNA, Switches, T1, Routers, MPLS, WAN, Routing, TCP/IP, Cisco Technologies, Cabling, Media Gateways, Network Design, Software Installation, Sales Engineering
Education
Delgado Community College
Associates
Delgado Community College
Associate of Arts and Sciences (AAS)
Delgado Community College
Associate of Science (A.S.)
McDonogh #35 High School
Diploma
Avaya, Inc November 1996 - Present
MFS, Inc March 1993 - November 1996
Boeing Electronics March 1990 - March 1993
US Navy May 1984 - March 1990
Skills
Outsourcing, Vendor Management, Team Leadership, Project Management, Change Management, Professional Services, IT Service Management, Team Building, Service Delivery, Management, Cross-functional Team..., PMO
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MBA, Business Management
DeVry Institute of Technology 1990 — 1993
BSOP, Business
Zebra Technologies May 2012 - January 2014
Avaya Inc. February 2008 - April 2011
Avaya 2000 - 2008
AT&T - Lucent 1996 - 2000
Skills
Avaya, Telecommunications, Unified Communications, Call Center, VoIP, Channel, Pre-sales, Strategic Partnerships, Strategy, Business Development, CRM, Management, Telephony, Wireless, Sales Operations, Call Centers, Managed Services, Salesforce.com, Business Process, Project Management, Training, Business Alliances, Customer Satisfaction, Operations Management, Program Management, Solution Selling, Channel Partners, Process Improvement, Vendor Management, Account Management, Cross-functional Team..., Data Center, Go-to-market Strategy, Marketing, Outsourcing, Sales Process, Avaya Technologies
Education
Nova Southeastern University
Business Process Management (BPM), Business Administration
Florida International University - College of Business
HRsoft - Talent Management Software 2009 - Present
Roundbox Global May 2009 - May 2009
RiverGlass Inc. 2008 - 2009
Avaya Inc 2004 - 2008
Skills
SOA, Java, Web Services, Software Development, Agile Methodologies, Web Applications, Enterprise Software, Hibernate, SaaS
Education
Cornell University 2003 — 2004
Masters, Computer Science
University of Florida 1999 — 2003
Bachelor, Computer Engineering
Level 3 Communications July 2012 - Present
CenturyLink June 2010 - July 2012
Ascent Solar Technologies, Inc. December 2009 - June 2010
U Creative Group LLC 2007 - May 2009
Avaya Inc. December 2003 - December 2006
Avaya Inc. October 2000 - November 2003
Bell Labs Lucent Technologies September 1995 - September 2000
Skills
Strategic Alliances, Supplier Sourcing, Curiosity, Gratitude, Supply, Strategic Sourcing, Supply Management, Global Sourcing, Supplier Negotiation, Procurement, Sourcing, Vendor Management, RFQ, Supply Chain Management, Outsourcing, Contract Negotiation, Purchasing, Supply Chain, Leadership, Contract Management, Management, Product Development, Negotiation, Competitive Analysis, Pricing, Telecommunications, Cross-functional Team...
Education
Colorado State University 2009 — 2013
Bachelor of Science (BS), Business Management
Institute of Supply Management 1990 — 2010
Certified Purchasing Manager, Purchasing
Landmark Education 1993 — 1995
1994, Personal Development
Front Range Community College 1990 — 1993
Associates, AAS: Business
CPIM: Professional Certification 1986 — 1988
Certified Production & Inventory Management, Production & Inventory Management
Avaya, Inc May 2012 - Present
Avaya Inc May 2012 - Present
Peak Systems March 2007 - Present
RSI March 2012 - May 2012
at Restaurant Services Inc March 2012 - May 2012
Noven Pharmaceuticals July 2011 - February 2012
Noven Pharmaceuticals July 2011 - February 2012
SedonaTek, Inc October 2009 - March 2010
University of Miami Medical Center August 2008 - May 2009
Skills
Windows 7, Windows XP, Software Installation, Technical Support, Hardware, Help Desk Support, Active Directory, Printers, Troubleshooting, VPN
Education
Keiser Career College 2002 — 2003
Diploma, Computer Network Administration
Keiser University-Ft Lauderdale 2002 — 2003
Network and System Administration/Administrator
Verizon January 2008 - Present
Hertz Corporation October 2006 - January 2008
Avaya Inc. September 2000 - October 2006
Sithe Energies 1997 - 2000
Skills
International Tax, Tax, Financial Reporting, Restructuring, Sarbanes-Oxley Act, Tax Research, Internal Controls, Mergers & Acquisitions, SEC filings, Financial Planners, Process Improvement, Financial Analysis, Due Diligence, Managerial Finance, US GAAP, Forecasting, SEC Filings
Education
New York University School of Law 1996 — 2000
LLM - Tax, Tax
Rutgers University School of Law - Newark 1991 — 1995
JD, Law
Fordham University 1979 — 1982
BS, Accounting
Paramus Catholic Boys High School 1975 — 1978
KPMG US August 2014 - Present
KPMG US February 2013 - Present
Avaya Inc August 2007 - February 2013
Avnet Electronics January 2006 - July 2007
Objectsoft Global February 2004 - December 2005
Skills
SAPScript, SAP R/3, AIX, Project Implementation, SAP, Oracle, Red Hat Linux, HP-UX, SunOS, ECC, SAP BW, SAP Netweaver, SQL Server, vertex, Sabrix, Informatica, BOBJ, BODI, SAP Soultion manager, Windows Server, Livecompare, Panaya, Weblogic, Autosys, Redwood, SNAPmirror for SAP, EMC Replication manager, HA, Dataguard, EDI, serviceguard, Netbackup, SAP OS/DB MIgration..., Business Objects, ABAP, High Availability, Microsoft SQL Server, SAP BI, SAP ERP, SAP Portal, Unix
Education
LIU Brooklyn 2003 — 2004
Masters, Computer science
Osmania University
Bachelor of Engineering (B.E.)
Nationwide Insurance January 2007 - Present
Avaya Inc January 2004 - February 2007
Lucent Technologies 1999 - 2004
AT&T 1989 - 1994
Skills
Active Directory, Avaya, Business Analysis, DNS, Disaster Recovery, Firewalls, IT Management
Education
DeVry University-Ohio
CIS, CIS
Avaya Inc. April 2005 - Present
Avaya Communication 1978 - Present
Avaya September 1998 - March 2005
Skills
H.323, SIP, CTI, IP, H.248, QSIG, Avaya, Switches, Unified Communications, VoIP, T1, Voice Mail, IP PBX, ISDN, Routing, Troubleshooting, Telephony, WAN, ACD, Telecommunications, LAN-WAN, IVR, TCP/IP, Network Engineering, Ethernet, QoS, SIP Trunking, RTP, Contact Centers, TDM, Media Gateways, Wireless, Network Design, Routers, MGCP, Video Conferencing, Call Centers, Cisco Technologies, Avaya IP Telephony, Unified Messaging, Frame Relay, Network Architecture, CCNA, Voice & Data Convergence, MPLS, Call Logging, Gateway, Avaya Communication..., Avaya Aura, Technical Support
Education
Front Range Community College 1984 — 1987
AAS, Electronics Technology, 3.59 GPA
William Paterson University January 2013 - Present
William Paterson Academy of Music September 2014 - Present
Bergen Community College September 2013 - Present
Minuteman Press 2003 - Present
Self September 1998 - Present
Monmouth University January 2013 - May 2013
Bergen Community College September 2002 - December 2006
Montclair State University September 2002 - May 2003
Avaya Inc. 2000 - 2003
Lucent Technologies 1999 - 2000
Skills
Pianist, Music, Music Production, Music Education, Classical, Music Theory, Music History, Music Appreciation, Marketing Communications, Market Research, Social Media Marketing, Email Marketing, Marketing, Public Relations, Microsoft Office, Accompanying, Editing, Social Networking, Teaching, Arts Administration, Recording, Accompaniment, Piano
Education
Indiana University Bloomington
Doctorate, Music
Yale University 1992 — 1994
Master's degree, Music
Peabody Conservatory 1988 — 1992
BM, Music
Monster August 2011 - Present
KBW Financial Staffing & Recruiting December 2010 - June 2011
Avaya, Inc January 2003 - March 2010
Accountemps 2010 - 2010
Avaya 1994 - 2010
Avaya January 1997 - January 2000
Agile/ Lucent January 1994 - January 1997
Agile January 1993 - January 1994
BICC Communication January 1991 - January 1992
BICC Communication January 1989 - January 1991
Skills
Financial Reporting, SAP, Accounting, Analysis, Leadership, Finance, Management, Budgets, Accounts Payable, Payroll, Accounts Receivable, Sales Operations, Start-ups, Account Reconciliation, Business Development, Process Improvement, Salesforce.com, Strategy, Business Planning, Business Analysis, Cross-functional Team..., Forecasting, Financial Analysis, Invoicing, CRM, Marketing, Microsoft Office, Networking, Sales, Outlook, Managerial Finance, Team Leadership, Account Management, General Ledger
Education
Fisher College 1980 — 1983
A.S, Business Administration
IBM Global Services September 2010 - Present
Avaya Inc 2004 - 2010
Expanets 2002 - 2003
AT&T Broadband/Comcast 2001 - 2002
IBM Global Services 2000 - 2002
Skills
Data Management, SDLC, Databases, Requirements Gathering, Oracle, ERP, Agile Methodologies
Education
City University of New York - Queens College
Ph.D., Physics
Colorado Technical University
Certification Course, Oracle
Avaya Inc January 1988 - September 2010
Nortel Networks January 2001 - January 2003
Nortel Networks January 1999 - January 2001
Nortel Networks January 1988 - January 1999
Southwestern Bell Telephone (Headquarters January 1977 - January 1988
Education
Lamar University
BA, Electrical/Electronic Engineering
Baker Hughes March 2012 - Present
Avaya Inc January 1977 - October 2011
Avaya June 1977 - September 2011
Lucent June 1977 - September 2011
Lucent June 1977 - September 2011
Avaya Inc June 1977 - September 2011
Education
Front Range Community College
Business Computing; Business Writing and Math
Marriott International December 2007 - Present
Marriott International January 2006 - December 2007
FEMA September 2005 - January 2006
AVAYA, INC January 1996 - October 2005
AVAYA, INC January 1978 - October 2005
AT&T January 1993 - January 1996
AT&T January 1992 - January 1993
AT&T January 1991 - January 1992
AT&T January 1990 - January 1991
AT&T January 1988 - January 1990
Education
Corning Community College
A.A, Liberal Arts
AVAYA INC June 2002 - Present
AVAYA INC October 2000 - June 2002
Alcatel-Lucent October 1996 - September 2000
AT&T April 1994 - September 1996
AT&T May 1987 - April 1994
AT&T January 1984 - May 1987
AT&T May 1983 - January 1984
Revlon April 1981 - May 1983
Ernst & Young June 1978 - April 1981
Skills
Managerial Finance, Payroll, Finance, Internal Controls, Accounting, Auditing, Analysis, Financial Analysis, Budgets
Education
Fairleigh Dickinson University
MS, Taxation
Villanova University
BS, Accounting
Avaya Inc. February 2004 - Present
Brown & Brown September 1994 - February 2004
Skills
Accounts Payable, Variance Analysis, Accounting, Internal Controls, Financial Reporting, Sarbanes-Oxley Act, Account Reconciliation, General Ledger, Accruals, Sarbanes-Oxley
Education
Kean University
Bachelor of Science (B.S.), Accounting