Avaya Inc
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Inc Employees
Magpie Software Services May 2013 - Present
Denver International Airport July 2012 - May 2013
Magpie Telecom Insiders / Green Energy Corp May 2010 - June 2012
Acxiom March 2007 - May 2010
Avaya Inc 2000 - 2007
Lucent Technologies 1996 - 2000
AT&T Bell Laboratories 1986 - 1996
Education
University of Pittsburgh 1985 — 1986
MS, Computer Science
State University of New York at Stony Brook 1980 — 1984
BS, Computer Science and Applied Math
Avaya Inc June 2014 - January 2015
Infosys Limited December 2010 - July 2013
Skills
Requirements Gathering, Requirements Analysis, PL/SQL, Java, Agile Methodologies, Scrum, C, SDLC, C++, Siebel, Unix, Visio, Oracle SQL, Siebel CRM, Microsoft Office, Microsoft Excel, SAP CRM, MS Access, Agile & Waterfall..., MS Visio, Access, Microsoft Word, Oracle Siebel UCM, Social Media, SoapUI, MS Excel Pivot Tables
Education
The University of Texas at Dallas 2013 — 2015
Master's Degree, Information Technology and management (Management Information Systems), 4.0/4.0
Visvesvaraya Technological University 2006 — 2010
B.E, Electronics and Communication, 3.75/4
Lenovo November 2011 - July 2015
Acer Latin America September 2010 - November 2011
Sony May 2009 - October 2010
Sony Electronics September 2007 - May 2009
Marketsource Inc/Nokia September 2005 - July 2007
Avaya Inc June 2003 - September 2005
Expanets October 2002 - June 2003
Skills
Sales, Forecasting, Marketing, Channel, Sales Operations, Solution Selling, Direct Sales, Consumer Electronics, Product Marketing, Sales Process, Account Management, Sales Presentations, Multi-channel Marketing, B2B, Competitive Analysis, Sales Management, Call Center, Product Launch, New Business Development, Selling, Business Development, Market Planning, Pricing, Trade Shows, Product Development, Market Analysis, Retail, Management, Call Centers, Channel Partners, CRM, Channel Sales, Marketing Management, Strategic Partnerships, Key Account Management, Contract Negotiation, Training, Advertising, Go-to-market Strategy, Customer Retention, Merchandising, Key Account Development, Cold Calling, Wireless, Cross-functional Team..., P&L Management, Lead Generation, Inventory Management, Program Management, E-commerce
Education
Saint Leo University 1998 — 2002
Bachelor of Arts, International Buisness
Avaya Inc. July 1992 - Present
Skills
Sales, Avaya, SIP, Unified Communications, Telephony, Customer Service, Telecommunications, Microsoft Office, Microsoft Word, Microsoft Excel, Management, Strategic Planning, Task Management
Education
Seton Hall University 1982 — 1987
Master of Business Administration (M.B.A.), Marketing and Finance
Comcast California August 2015 - Present
Comcast California September 2013 - August 2015
Comcast October 2008 - September 2013
Avaya 2007 - October 2008
Avaya Inc November 2004 - 2007
Platte Valley Medical Center November 2003 - November 2004
Calderdale Colleges Corporation, UK March 2002 - May 2003
Iloka / Microtech-Tel 2000 - 2001
Skills
Service Delivery, Networking, Operations Management, System Deployment, Team Building, Cross-functional Team...
Education
University of Denver - Daniels College of Business
Master of Business Administration (M.B.A.)
University of Madras 1996 — 2000
Bachelor's Degree
Pure Storage June 2015 - Present
EMC Corporation February 2013 - June 2015
Avaya Inc. April 2001 - February 2013
Cisco Systems, Inc. April 2000 - March 2001
SBC Communications, Inc. October 1990 - April 2000
Skills
Management, Sales Operations, Sales Process, Strategy, Channel Partners, Professional Services, Managed Services, CRM, Strategic Partnerships, Leadership, Contract Negotiation, New Business Development, Telecommunications, Sales, Wireless, Strategic Planning, Training, Solution Selling, Customer Service, Unified Communications, Telephony, Call Centers, Networking, Salesforce.com, Direct Sales, Go-to-market Strategy, Forecasting, Cloud Computing, Business Development, Enterprise Software, Selling, Account Management, Start-ups, SaaS
Education
Temple University 1981 — 1985
Bachelor of Business Administration (B.B.A.), Marketing
Avaya Inc June 2014 - Present
Infosys June 2010 - December 2012
Skills
Java, PHP, SAS, .NET, SQL PL, java spring, jQuery Mobile, jQuery UI, Requirements Analysis, Business Requirements
Education
The University of Texas at Dallas 2013 — 2014
MS, Information Technology Management
VIT University 2005 — 2010
Master of Science (MS), Software Engineering
Seraphim Consulting, LLC January 2008 - Present
Holiday Retirement 2012 - 2013
Teletech Holdings January 2012 - 2012
Lockheed Martin Corporation October 2009 - July 2011
Aimco November 2005 - December 2008
Equifax, Inc March 2005 - November 2005
Medical Group Management Association August 2004 - March 2005
Abacus, a Division July 2004 - October 2004
Avaya Inc June 2002 - September 2002
Skills
Access, Analysis, Analytics, Budgets, Business Intelligence, Data Analysis, Data Mining, Data Warehousing, Factor Analysis, Financial Modeling, Human Resources, Predictive Analytics, Predictive Modeling, Program Management, SAS, SPSS, Statistical Modeling, Statistics, Strategy, Talent Management, Leadership, Leadership Development, Management, Logistic Regression, Marketing, Microsoft Excel, Optimization, Optimizations, Project Planning, Organizational..., Six Sigma, Team Building, Team Leadership, Training, Time Series Analysis, Market Research
Education
University of Denver 2007 — 2010
Doctor of Philosophy, Research Methods & Statistics
Daniel's College of BusinessUniversity of Denver
Master's; BSBA, Statistics
University of Denver
MA, Research Methods & Statistics (Data Mining
Survey Research Laboratory May 2013 - May 2014
University of Illinois at Urbana-Champaign January 2013 - May 2013
AVAYA INC December 2008 - July 2012
AVAYA INC December 2008 - November 2010
Education
University of Illinois at Urbana-Champaign 2012 — 2014
Masters in Applied Mathematics
University of Mumbai 2004 — 2008
Bachelor of Engineering (B.E.), Electronics and Telecommunications
K.C College Churchgate 2002 — 2004
Higher Secondary Certificate, Mathematics and Science
PHENIX SALON SUITES November 2010 - Present
inContact April 2013 - August 2013
Oak Valley Middle School Falcon Foundation October 2010 - July 2013
Carousel Industries April 2009 - July 2012
Daycom Systems April 2001 - April 2009
Avaya Inc. November 1995 - April 2001
Lucent Technologies June 1991 - November 1995
AT&T October 1989 - June 1991
Skills
Avaya, Telecommunications, Unified Communications, CTI, VoIP, Telephony, Call Center, IVR, Cloud Computing, SaaS, Contact Centers, Enterprise Software, Wireless, Vendor Management, SIP, Call Centers, Video Conferencing, ACD, Solution Selling, Business Development, Leadership, Change Management, CRM, Managed Services, Customer Satisfaction, Professional Services, Start-ups, Data Center, Selling, Strategic Partnerships, Channel Partners, Integration, Competitive Analysis, Business Process..., Customer Experience, Salesforce.com, Sales, Direct Sales, Go-to-market Strategy, Outsourcing, Networking, Pre-sales, Product Management, IP, Sales Process, Lead Generation, Strategy, Mobile Devices, Cross-functional Team..., Sales Operations
Education
San Diego State University-California State University 1981 — 1986
Bachelors, Finance
University of Phoenix: Guadalajara 1983 — 1983
Spanish, Spanish Language
Point Loma High School
Avaya April 2011 - Present
Avaya March 2003 - April 2011
Avaya Inc. January 2002 - March 2003
ipVerse Inc. December 1999 - October 2001
Alcatel August 1997 - December 1999
FORE Systems 1995 - 1997
3Com June 1989 - April 1995
Skills
SIP, Avaya, Pre-sales, Strategy, Management, Unified Communications, VoIP, Sales Management, Sales Operations, Leadership, IP, Telecommunications
Education
Polytechnical Institute, London UK 1981 — 1982
Bachelor of Business Administration (BBA), Accounting
State University of New York College at Oneonta 1978 — 1982
BS
Valley Stream North High School 1974 — 1978
Cisco June 2014 - Present
NICE Systems March 2014 - June 2014
Altivon June 2013 - March 2014
Avaya / Nortel March 2007 - June 2013
Avaya, Inc December 2009 - March 2013
Best Buy Co., Inc March 1999 - April 2007
Skills
Unified Communications, Avaya, Telephony, VoIP, Solution Selling, Managed Services, Telecommunications, Channel, Call Center, Video Conferencing, Direct Sales, Channel Partners, Account Management, Wireless, Professional Services, IVR, Salesforce.com, IP, Cloud Computing, Sales Management, ACD, Call Centers, SaaS, Cross-functional Team..., Contact Centers, Strategy, Business Development, Customer Experience, SIP, Networking, Sales, Sales Operations, MPLS, Management, Demand Generation, Go-to-market Strategy, Co-location, Data Center, Selling, CTI, SIP Trunking, Avaya Technologies
Education
University of Arizona, Eller College of Management 1999 — 2003
B.S, Business Administration / Marketing
ACUATIVE, (formerly Telsource Corporation) March 2014 - Present
Carousel Industries October 2011 - October 2013
Artech Information Systems June 2011 - October 2011
Artech Information Systems - AT&T Account June 2008 - June 2011
AVAYA INC. 2008 - 2008
AVAYA, INC. / LUCENT TECHNOLOGIES 1998 - 2008
LUCENT TECHNOLOGIES / AT&T / AT&T PARADYNE / PARADYNE 1990 - 1998
Skills
IT Project Management, Client Service..., IT Field Service..., Vendor Management, Union, Management, Project Management, Leadership, Managed Services, Strategic Planning, PMP, Process Improvement, Strategy, Sales, Service Delivery, Technical Support, Telecommunications, MS Project, IT Management, Customer Satisfaction, Budgets, Human Resources, Product Development, Customer Service, Sales Management, Key Account Management, Disaster Recovery, IP, Call Centers, VoIP, CRM
Education
Simplilearn - ITIL Foundation Training 2013 — 2013
ITIL Foundation Training Certificate Course
PARTNERS IN LEADERSHIP 2012 — 2012
The OZ Accountability Certificate Course
Stony Brook University 2011 — 2011
Certificate, Project Management PMP Certificate Program
Avaya University 2006 — 2006
DeVry, Woodbridge, NJ 1975 — 1977
ELECTRONIC TECHNOLOGY
CenturyLink Technology Solutions November 2014 - Present
CwnturyLink f/k/a Qwest Communications March 2004 - October 2014
CenturyLink - Sr March 2004 - October 2014
CenturyLink 2004 - 2013
Independent Communications of Colorado Inc March 2003 - June 2004
Avaya Inc September 1991 - August 2002
Skills
VoIP, Vendor Management, Call Center, Customer Satisfaction, Process Improvement, Project Management, Customer Experience, Team Leadership, Telephony, Telecommunications, Team Building, Negotiation, Avaya, Microsoft Excel, Microsoft Word, Technical Support, Quality Assurance
Education
University of Phoenix 1994 — 1997
Master's, Computer Science
University of Phoenix 1993 — 1997
Masters of Science, Computer Information Systems
University of Colorado 1989 — 1992
Masters of Business Administration, Organizational Management
University of Colorado Boulder 1988 — 1991
Master's, MBA
Indaina University 1977 — 1981
Bachelor's, Business
University of Indiana 1977 — 1981
Associates and Bachelors of Science, Business - Organizational and Administration Management
Genesys December 2012 - Present
Avaya Inc. June 2012 - December 2012
Avaya Inc January 2010 - June 2012
Avaya Inc. November 2001 - December 2009
Avaya October 2000 - October 2001
Lucent Technologies March 1996 - October 2000
Banco del Atlantico March 1994 - March 1996
Basham, Ringe y Correa, S.C. September 1990 - June 1991
Skills
Problem Solving, Contract Negotiation, Cross-border..., International Sales, Policy Writing, Approval Process, Drafting Agreements, Business Process..., Licensing Negotiations, Purchase & Sale..., Software Licensing, Managed Services, Complex Sales, Global Teaming, Channel Partners, Communication, Team-oriented, Mergers, Telecommunications, Corporate Law, Team Building, Latin America, Outsourcing, Mergers & Acquisitions, Enterprise Software, Avaya, Go-to-market Strategy, Licensing, Privacy Law, Intellectual Property, Multilingual, Corporate Governance, Management, Negotiation, Data Privacy, Process Improvement, Cross-functional Team..., Joint Ventures, Strategic Partnerships, Cloud Computing, Professional Services, Training, Commercial Litigation
Education
Universidad Panamericana 1991 — 1996
Licenciado en Derecho (J.D. equivalent), Law
CEYCA
Six Sigma DMAIC Training
Cisco Systems April 2013 - Present
Avaya Inc. October 2011 - December 2012
Avaya Inc April 2010 - October 2011
Avaya Inc March 2008 - April 2010
Brightstar Corp 2006 - March 2008
Stryker Latin America February 2004 - May 2006
Avaya Inc 2003 - 2004
Avaya Inc 1999 - 2002
Lucent Technologies 1997 - 1999
Skills
Product Management, Supply Chain Management, Change Management, Customer Service, Marketing, International Logistics, Channel, Pricing, Call Center, Telecommunications, Product Marketing, Cross-functional Team..., Sales Operations, CRM, Team Leadership, Program Management, Call Centers, Logistics, Customer Satisfaction, Strategy, Forecasting, Wireless, Outsourcing, Channel Partners, Partner Management, Project Management
Education
University of Miami - School of Business 2005 — 2006
Master of Business Administration (MBA), International Business
Universidad de Ciencias Empresariales y Sociales 1997 — 2002
Bachelor of Business Administration, Business Administration
FAECC 1996 — 1999
Bachelor of Arts, Marketing
Key to Interiors October 2010 - Present
Avaya November 2007 - January 2009
Avaya Inc February 2006 - October 2007
Avaya January 2001 - January 2006
Skills
Strategy, Program Management, Business Development, Sales, Customer Service, Project Management, CRM
Education
Texas A&M University 1994 — 1998
BBA, Marketing
OUHSC - College of Pharmacy - Pharmaceutical Sciences September 2015 - Present
OUHSC - College of Pharmacy - Department of Pharmacy: Clinical and Administrative Sciences March 2014 - September 2015
Avaya Inc. October 2006 - July 2013
Avaya December 2005 - September 2006
Avaya May 2000 - September 2006
Skills
Sarbanes-Oxley Act, Telecommunications, Performance Management, Call Centers, Call Center, Process Improvement, Internal Controls, VoIP, Revenue Recognition, Auditing, Accounting, Analysis, Cash Management, Internal Audit, Leadership, Management, Training, Vendor Management
Education
University of Central Oklahoma 1992 — 1996
Bachelor of Science (B.S.), Elementary Education and Teaching
University of Central Oklahoma 1992 — 1996
Bachelor of Science (B.S.), Elementary Education and Teaching
NACR June 2012 - Present
Avaya Inc. March 2010 - May 2012
Avaya Government Solutions 2004 - February 2010
Expanets 2000 - 2004
Skills
Unified Communications, VoIP, Avaya, Managed Services, Solution Selling, Telephony, Telecommunications, SIP, IVR, Channel, Contact Centers, Professional Services, Call Centers, Wireless, SaaS, Cloud Computing, IP, MPLS, Cisco Technologies, Channel Partners, Sales Engineering, SIP Trunking, Data Center, Enterprise Software, Account Management, Video Conferencing, WAN, Direct Sales, Pre-sales, Integration, Salesforce.com
Education
St. Lawrence University 1972 — 1976
BS, Mathematics
Staples High School
Naess Ventures, Inc. July 2012 - Present
NetSuite OpenAir October 2007 - June 2012
Newdea, Inc. April 2006 - September 2007
Government Technology Systems, LLC September 2005 - April 2006
IHS January 2005 - July 2005
Naess Ventures, Inc. November 2003 - December 2004
WestNet Learning August 2003 - October 2003
Avaya Inc. January 2002 - April 2002
United Airlines October 2000 - June 2001
US West and Qwest March 1997 - October 2000
Skills
Technical Writing, FrameMaker, RoboHelp, Captivate, Online Help, Software Documentation, Dreamweaver, Adobe Acrobat, HTML, Instructional Design, Manuals, Editing, E-Learning, XML, CSS, Content Management, Multimedia, Technical Training, Technical Communication, Content Development, WordPress, Structured Authoring, SnagIt, MadCap Flare, Technical Editing, Online Help Development, Technical Documentation
Education
University of Houston
Masters degree, Communications and Organization Behavior
University of Wisconsin-La Crosse
Bachelor of Science, Education/History
Verizon Wireless June 2012 - Present
Start Up Company Launch December 2010 - May 2012
Avaya Inc. May 2009 - October 2010
Avaya Inc. May 2002 - May 2009
Avaya Inc. March 1999 - May 2002
Lucent Technologies Inc. May 1997 - March 1999
AT&T/Lucent Technologies Inc. July 1993 - May 1997
AT&T October 1988 - July 1993
Skills
Direct Sales, Inside Sales, Negotiation, Customer Service, Sales Operations, International Business, SAP, Salesforce.com, Microsoft Office, Siebel, Cognos, Fluent in Russian
Education
The Ohio State University
Bachelor of Science Business Administration, International Business
Intuitive Surgical August 2010 - Present
KCI, Inc September 2006 - August 2010
Eli Lilly and Company, Inc April 2003 - September 2006
Avaya Inc November 2000 - April 2003
HES, Inc January 1998 - November 2000
The Phoenix Coca-Cola Bottling Company January 1994 - January 1998
Skills
Disposables, Capital Equipment, Medical Devices, Operating Room, Product Launch, Surgeons, Surgical Instruments, Pharmaceutical Sales, Surgery, Managed Care, Hospitals, Medical Sales, General Surgery, Sales Process, Management, Cross-functional Team..., Sales Effectiveness, Sales Operations, Orthopedic, Healthcare, CRM, Cardiology, Urology, Vascular, Sales Management, Sales, Sales Force Development, Wound Care, New Business Development, Market Development, Budgets, Selling, Competitive Analysis, OB/GYN, Orthopedics
Education
University of Phoenix 1997 — 2000
MBA - Master, Business Administration
Stanford University 1988 — 1992
B.A., Economics
FedEx June 2015 - Present
Avaya Inc September 2001 - April 2015
Infosys Technologies Ltd June 1998 - October 2000
Skills
Telecommunications, Avaya, Unix, Integration, Solaris, Linux, Agile Methodologies, Perl, Solution Architecture, Shell Scripting, SOAP, JBoss Application Server, Network Architecture, Web Services, Wireless, Unified Communications, Cloud Computing, SOA, REST, Java Enterprise Edition, SNMP, Enterprise Architecture, Software Design, SaaS, Oracle, System Deployment, Weblogic, PostgreSQL, UML, Multithreading, High Availability, JMS, LDAP, Python, Apache, System Testing, Windows Server, C/C++ STL, JavaScript, Lantronix, IIS, iPlanet Web Server, Data Mining, ILOG JRules, OpsJ, Artificial Intelligence, Identity Management
Education
University of Colorado Denver 2004 — 2006
MBA, International Business and Entrepreneurship
National Institute of Technology, India 1994 — 1998
Bachelor Of Technology, Engineering
Avaya March 2011 - June 2011
Carousel Industries May 2009 - April 2011
Avaya Inc October 2008 - March 2009
Avaya 1997 - 2009
Avaya June 1997 - September 2008
Aetna June 1990 - May 1997
Education
University of Hartford 1982 — 1986
University of Hartford 1982 — 1986
South Catholic High School 1978 — 1982
High School
LivingSocial September 2011 - Present
RightNow Technologies (Boulder, CO) September 2010 - September 2011
Amazon.com August 2007 - September 2010
Avaya Inc. July 2006 - August 2007
Max-Planck-Institute for Astronomy January 2003 - June 2006
IT- and Telecoms Consulting October 2001 - June 2006
d+s online AG July 2000 - September 2001
Bell Laboratories March 1998 - July 2000
debis Systemhaus GmbH November 1997 - February 1998
Skills
REST, Agile Methodologies, Ruby, Ruby on Rails, Java, Linux, Software Development, Scrum, Git, Web Applications, Software Engineering, Web Services, Distributed Systems, CVS, Ant, Eclipse, Objective-C, JUnit, Design Patterns, Service Oriented..., Scalability, Performance Improvement, C#, Go, JavaScript, AngularJS, Clojure, iOS
Education
The University of Kansas 1995 — 1997
Master of Science, Computer Science
University of Stuttgart 1992 — 1995
Vordiplom, Informatik
G&J Enterprises/JL Johnson Family October 2011 - October 2013
Global Crossing September 2009 - October 2011
Avaya Inc April 2006 - September 2009
Wiley & Son, Inc January 2005 - April 2006
Skills
Event Planning, Human Resources, Management, Public Relations, SAP, Office Management, Project Management, Editing, Marketing, Outlook, Executive..., Travel Planning, Interior Design, Wedding Planning, Business Travel, House Management
Education
The College of New Jersey 2000 — 2004
Bachelor of Arts
Johnson & Johnson April 2011 - Present
National Health ISAC (NH-ISAC) December 2013 - Present
USAF/Air National Guard March 2011 - Present
United States Air Force Academy August 2009 - Present
Medco June 2006 - March 2011
USAFR September 2002 - August 2009
AIG May 2005 - June 2006
Avaya Inc. August 2002 - May 2005
Air Force Office of Special Investigations May 1999 - August 2002
Hanscom AFB May 1997 - May 1999
Skills
Risk Management, Leadership, Project Management, CISSP, DoD, Security Clearance, Computer Forensics, Security, Information Assurance, Vulnerability Assessment, Program Management, Military, Information Security, Government, Process Improvement, Information Security..., Computer Security, Security Management, Air Force, Team Leadership, Cross-functional Team..., Information Technology, Management, Policy, Risk Assessment, Security Audits
Education
United States Air Force Academy 1993 — 1997
BS, Biology
University of Maryland, University College
MS, Telecommunications Management
Kaiser Permanente August 2013 - Present
Avaya April 2011 - August 2013
911 Inc. August 2009 - April 2011
Avaya Inc. August 2008 - May 2009
Avaya October 2001 - October 2007
Lucent Technologies 1997 - 2000
Skills
Agile Methodologies, Architecture, Architectures, Avaya, C, CRM, CTI, Call Logging, Databases, IP, IVR, Integration, Java, Leadership, Linux, Management, Networking, RTP, SIP, Scrum, Software Design, Software Development, TCP/IP, Telecommunications, Telephony, Unified Communications, Unix, VBScript, VoIP, C
Education
University of Colorado Denver 1996 — 1999
Cisco Systems January 2009 - Present
White Pillars HOA 2007 - 2014
Avaya Inc. October 1998 - December 2008
Cincinnati Bell 1988 - 1998
Skills
Unified Communications, Sales Enablement, Channel Management, Solution Selling, SaaS, Social Software, Collaboration, Telephony, Contact Centers, Messaging, VoIP, Managed Services, Product Marketing, Enterprise Software, Cross-functional Team..., Direct Sales, Account Management, Channel Partners, SIP, Go-to-market Strategy, Channel, Telecommunications, Pre-sales, Strategic Partnerships, Professional Services, Partner Management
Education
University of Cincinnati 1987 — 1992
BA, Marketing
University of Cincinnati College of Business 1987 — 1992
Bachelor of Business Administration (BBA), Marketing
Avaya Inc 2006 - Present
United Nations-International Atomic Energy Agency-IAEA 2005 - 2006
Oriel STAT A MATRIX 2001 - 2003
Stat-A-Matrix 1999 - 2003
Education
San Jose State University
BS, Business Managementt
Arbitron July 2009 - Present
Avaya, Inc September 2005 - July 2009
Armstrong World Industries 2001 - 2004
Gateway 2000 - 2001
GE Supply 1999 - 2000
Skills
Six Sigma, Process Improvement, Operations Management, Business Process..., Continuous Improvement, Quality Management, Strategy, Program Management, Business Process, Kaizen, Leadership
Education
The University of Chicago - Booth School of Business 1994 — 1996
Master of Business Administration (MBA), Finance, Marketing, Statistics
United States Military Academy at West Point 1983 — 1987
B.S., Operations Research
Earthlink, Inc July 2011 - Present
Telcordia Technologies November 2010 - January 2012
Telcordia Technologies December 2006 - November 2010
Avaya inc April 2000 - December 2006
Kleiner Perkins Caufield & Byers July 1999 - January 2000
Williams Communications Solutions, LLC April 1997 - July 1999
Nortel Communications Solutions October 1992 - March 1997
Officer United States Air Force 1970 - 1973
Skills
Mergers, Telecommunications, Strategic Partnerships, Strategy, Business Strategy, Business Development, Cross-functional Team..., Strategic Planning, Integration, Solution Selling, Start-ups, Leadership, New Business Development, Product Management, Mergers & Acquisitions, Cloud Computing, Executive Management, Finance, Professional Services, Corporate Development, Go-to-market Strategy, Mobile Devices
Education
University of Dayton 1965 — 1969
BS, Economics
University of Pennsylvania - The Wharton School
Executive Education Program, Strategic Planning
Verizon Enterprise Solutions May 2013 - Present
Astadia June 2012 - February 2013
Acuitiv February 2009 - February 2013
Avaya Inc. January 2006 - February 2009
Avaya Inc. 2000 - January 2006
Skills
SaaS, Strategic Partnerships, Managed Services, CRM, Enterprise Software, Telecommunications, Sales Management, Professional Services, Outsourcing, Unified Communications, Business Development, VoIP, Contract Negotiation, Account Management, Management, Business Intelligence, Contact Centers, Negotiation, Entrepreneurship, Deal Management, Mobile Technology, Cloud Computing, Security
Education
The University of Texas at Austin 1989 — 1993
BA, Government/International Business/Spanish
AVAYA INC February 2001 - Present
AVAYA INC. (Formerly Lucent Technologies BCS) December 2001 - April 2002
AVAYA INC. October 2001 - April 2002
Lucent Technologies CRM Solutions January 2001 - June 2001
LUCENT TECHNOLOGIES December 1997 - September 2000
LUCENT TECHNOLOGIES October 1996 - September 1997
AT&T December 1995 - September 1996
AT&T November 1987 - December 1995
Skills
Telephony, Call Center, VoIP, PBX, Avaya, Unified Communications, Telecommunications, CRM, PMP, Program Management, Integration, Project Portfolio..., SDLC, Vendor Management, RFP, Professional Services, Cross-functional Team..., Project Planning, Team Leadership, Service Delivery, IT Service Management, Process Improvement, Software Project..., Strategy, IVR, Pre-sales, Call Centers, Managed Services, Outsourcing
Education
The George Washington University 1989 — 1992
Masters Certificate
Avaya / Lucent Technologies / AT&T / SBT&T
The George Washington University School of Business and Public Management
Masters Certificate; s; Masters Certificate
Avaya Inc March 2010 - Present
Avaya October 2001 - June 2010
Cisco Systems November 1999 - September 2001
Siemens Enterprise Communications 1980 - 1999
Skills
Cloud Computing, Telecommunications, VoIP, Unified Communications, Cross-functional Team..., CRM, Pre-sales, Avaya, Cisco Technologies, Channel, Direct Sales, Management, Contact Centers, Leadership, SIP, Conflict Resolution, Public Speaking, Integrity, Vendor Management, Professional Services, Product Management
Education
AJI Network 2003 — 2007
Stockton University 1975 — 1979
BA, Political Science
Brocade March 2013 - Present
Avaya Inc. September 2010 - February 2013
Avaya Inc. October 2007 - September 2010
Carrier Access Corporation March 2007 - October 2007
Carrier Access Corporation June 2004 - March 2007
Celestica, Inc. May 2001 - August 2003
Avaya October 2000 - May 2001
Lucent Technologies January 1998 - October 2000
Skills
Telecommunications, SIP, Wireless, Ethernet, VoIP, Testing, Cross-functional Team..., IP, Program Management, RF, Unified Communications, Telephony, Integration, MS Project, Project Management, Green Belt, Six Sigma, Lean Manufacturing, Manufacturing..., Introducing New Products, International Project..., Cost Reduction/Avoidance, Supply Chain Operations, Design for Manufacturing, Product Engineering, Avaya, Supply Chain, Manufacturing, Supply Chain Management
Education
University of Colorado at Boulder 1999 — 2003
MS, Telecommunications
University of Colorado at Boulder 1992 — 1996
BSEE, Electrical Engineering
Avaya Inc. December 2011 - Present
Avaya Inc. September 2010 - December 2011
Avaya Inc. November 2007 - September 2010
Avaya September 2000 - November 2007
Lucent Technologies October 1997 - September 2000
Octel Communications April 1996 - October 1997
Pillsbury Madison & Sutro 1989 - 1996
Skills
IP, Telecommunications, Software Licensing, Business Alliances, Channel, Professional Services, Strategic Alliances, SaaS, Managed Services, Strategic Partnerships, Cloud Computing
Education
Santa Clara University School of Law 1986 — 1989
Doctor of Law (J.D.)
University of California, Berkeley 1981 — 1985
B.A.
Avaya Inc January 2013 - Present
Avaya Inc July 2011 - May 2013
Avaya Asian Pacific December 2004 - June 2011
Avaya Japan December 2004 - June 2011
Avaya U.S. October 2000 - November 2004
Avaya/Lucent/Mosaix/ViewStar 1996 - 2004
Mosaix 1997 - 2001
Skills
Customer Experience, Go-to-market Strategy, SIP, Product Management, Solution Selling, Marketing, Telecommunications, Call Centers, VoIP, Unified Communications, Avaya, Competitive Analysis, Contact Centers, Avaya Technologies, Management, Channel Partners, Cloud Computing
Education
The University of Georgia 1989 — 1995
BS & MS, Applied Mathematics & Statistics
Cisco Systems April 2012 - Present
Test Technology Inc September 2011 - April 2012
Avaya November 2007 - August 2011
Avaya Inc. June 2004 - October 2006
Avaya Inc. January 2002 - June 2002
Lucent 1996 - 2000
Lucent Technologies, Inc. 1996 - 1998
at&t capital 1993 - 1996
Ogden Allied 1990 - 1991
Skills
Telecommunications, Private Cloud, Product Management, Video Conferencing, Vendor Management, VoIP, Program Management, Unified Communications, Managed Services, Telephony, Avaya, Networking, Security, Business Development, Cross-functional Team..., Wireless, Contact Centers, Supply Chain Management, Management, IP, Team Management, Product Development, Strategic Planning, Product Lifecycle..., IVR, SIP, Professional Services, Solution Selling, Product Marketing, Team Leadership, Leadership, Channel, Customer Experience, Customer Service, Avaya Technologies, Demand Generation, Contract Management, Purchasing, Problem Solving, Negotiation, Marketing Strategy, Channel Programs, Customer Relations, Online Research, Product Life Cycle..., User Groups, Channel Support, Product Strategy, Disaster Recovery, Hybrid Cloud
Education
The College of New Jersey 1988 — 1992
Praecom Consulting 2009 - Present
Ace Network Services August 2008 - July 2009
Avaya January 2008 - July 2008
Cross Telecom Corporation February 2006 - January 2008
Spectrum Resources Inc. January 1990 - December 2006
STL Inc September 2002 - August 2005
Avaya Inc. July 2000 - August 2002
WAN Technologies Inc June 1998 - July 2000
Monsanto Co July 1996 - May 1998
Consolidated Communications Inc. July 1992 - July 1996
Skills
Avaya, Cisco Technologies, Pre-sales, CCNA, Unified Communications, VoIP, Telecommunications, Telephony, SIP, Wireless, IP, Sales Engineering, Windows Server, System Deployment, Software Installation, CCNP, Computer Hardware, Network Design, Data Center, VPN, TCP/IP, Routers, Troubleshooting, Network Security, Professional Services, Virtualization, Routing, Network Engineering, Ethernet, WAN, Fiber Optics, Channel Partners, Switches, Network Administration, WiFi, Technical Support, Wireless Networking, MPLS, Video Conferencing, LAN-WAN, Frame Relay, Network Architecture, Hardware, Security, Call Centers, Broadband, Integration, Microwave, Networking, Firewalls
Education
St. Louis Community College 1982 — 1986
AAS EET
Saint Charles West 1979 — 1981
Imagine Communications January 2014 - Present
Avaya February 2013 - Present
Avaya December 2010 - February 2013
Avaya January 2009 - January 2011
Avaya, Inc September 2006 - January 2009
Avaya, Inc June 2005 - September 2006
Avaya August 2000 - April 2005
Avaya September 1998 - August 2000
Skills
Strategy, Business Planning, Customer Engagement, Service Delivery, Customer Satisfaction, Avaya, Professional Services, Unified Communications, Call Center, Telecommunications, Telephony, IVR, Product Management, Executive Management, Consulting, Customer Service, Operations Management, Innovation, Customer Experience, Outsourcing, Start-ups, Change Management, Business Development, Leadership, Management, Process Improvement, Integration, SIP, ACD, VoIP, Call Centers, Social Networking, Managed Services, Contact Centers, Team Building, Cross-functional Team..., SaaS, Solution Selling, Program Management, Technical Support, Enterprise Software, Business Process, Go-to-market Strategy, Pre-sales, IP, Social Media, International Relations, Vendor Management, CRM, Innovation Management
Education
The University of Texas at Austin 1993 — 1998
BS, Computer Science
The University of Texas at Austin 1993 — 1998
B.A., Philosophy
JJ Pearce 1990 — 1993
Avaya November 2014 - Present
Avaya Inc. 2013 - November 2014
Avaya October 2002 - November 2014
AVAYA GLOBAL ENVIRONMENTAL, HEALTH & SAFETY (GEH&S) ORGANIZATION December 2003 - October 2013
Avaya January 2009 - April 2013
Avaya October 2008 - May 2009
Avaya - ENTERPRISE NETWORKS – SHREVEPORT PROVISIONING CENTER • Shreveport, LA September 1999 - May 2002
Avaya - ENTERPRISE NETWORKS – SHREVEPORT PROVISIONING CENTER • Shreveport, LA May 1998 - September 1999
UOP - Shreveport, LA September 1996 - May 1998
Zeneca Agrochemicals - North Little Rock, AR December 1995 - September 1996
Skills
Chemical Process..., Management, Analysis, Process Engineering, Telecommunications, Project Management, Six Sigma, Team Building, Program Management, Process Improvement, Contract Negotiation, Root Cause Analysis, Cross-functional Team..., Quality Management, Strategic Planning, Leadership, Testing, Continuous Improvement, Engineering, Strategy, Energy, Sustainability, Training, Business Process..., EHS, Vendor Management, Change Management, Operations Management, Software Documentation, Lean Manufacturing, Supply Chain Management, Project Planning, Policy, Supply Chain, Budgets, Quality Assurance, Manufacturing, Product Development, DMAIC, Product Management, Engineering Management, Team Leadership, MS Project, Process Simulation, Procurement, Integration, Operational Excellence, Environmental Awareness, ISO, Quality System
Education
Tuskegee University 1988 — 1993
BS, Chemical Engineering
Celanese May 2015 - Present
Celanese Corporation December 2013 - May 2015
Celanese Corporation January 2011 - December 2013
Convergys HRO April 2003 - January 2011
Avaya Inc April 2001 - April 2003
TXU Corporation March 1996 - February 2001
Skills
Talent Management, HR Transformation, Employee Engagement, Strategy, Talent Acquisition, Personnel Management, Human Resources, HRIS, Shared Services, Performance Management, SAP HR, Global HR, Six Sigma, Employee Relations, Change Management, HRO, Labor Relations, HR Operations, Employee Benefits, HR Business Partner, Succession Planning, BPO
Education
The University of Texas at El Paso
BBA Accounting
Cisco Systems, Inc. June 2013 - Present
Avaya, Inc. July 2012 - June 2013
Avaya, Inc. October 2010 - May 2012
Arrow S3 (formerly Shared Technologies) May 2010 - October 2010
Avaya Inc. June 2002 - April 2010
Verizon Terremark (formerly Terremark Worldwide) June 2001 - September 2001
VirtualCom July 2000 - April 2001
Nortel 1996 - 2000
Video & Audio Promotions, Inc. September 1995 - July 1996
Westinghouse Electric Company June 1991 - August 1994
Skills
VoIP, Unified Communications, Avaya, Telecommunications, Consultative Selling, Collaboration Solutions, Contact Centre, Contact Centers, Selling, Business Development, Product Management, Strategic Planning, SIP, Managed Services, Call Centers, Enterprise Software, Management, Telephony, Pre-sales, IP, SaaS, Strategy, Solution Selling, Data Center, Professional Services, Cloud Computing, Cisco Technologies, Leadership, CTI, Project Management, Channel Partners, Ethernet, IVR, MPLS, Networking, SIP Trunking, Sales Engineering, Sales Operations, Solution Architecture, VPN, Video Conferencing, WAN, Wireless, QoS, Network Architecture, LAN-WAN, H.323, TDM, Telepresence, Unified Messaging
Education
University of Miami - School of Business 1998 — 2003
MS, Computer Information Systems
University of Hartford 1994 — 1995
MBA, International Business
University of Florida 1986 — 1989
BS, Electrical Engineering
CTI Group January 2015 - Present
CTI Group September 2012 - January 2015
Cisco Systems March 2007 - September 2012
Roche Diagnostics October 2002 - March 2007
Avaya Inc. 1982 - 2001
Lucent Technologies 1982 - 2001
AT&T 1982 - 2001
IBM 1978 - 1982
Skills
Unified Communications, Direct Sales, SaaS, Solution Selling, Go-to-market Strategy, Cloud Computing, Cloud Applications, Application Service..., Strategy, Leadership, Enterprise Software, CRM, Salesforce.com, Management, Sales, Cisco Technologies, VoIP, Strategic Partnerships, Call Centers, Managed Services, Business Process, Channel Partners, Professional Services, Business Alliances, Data Center, IP, Team Leadership, Telecommunications
Education
University of South Dakota 1977 — 1978
MBA
University of South Dakota 1973 — 1977
BS
Verint September 2014 - Present
Avaya Inc. August 2012 - August 2014
Avaya Inc. November 2011 - July 2012
Avaya Inc. October 2007 - October 2011
World of Tile July 2006 - September 2007
Amerex Energy November 2004 - June 2006
Keller Williams Realty May 2003 - December 2005
Skills
Telecommunication..., Channel Account..., Channel Relationship..., Business Strategy, Business Process..., Salesforce.com, Avaya, Microsoft Office, Channel Partners, Telecommunications, Sales, Channel Sales, Strategic Partnerships
Education
Texas A&M University 1999 — 2002
Bachelor of Science, Psychology
Abilene High School (TX) 1995 — 1998
Avaya, Inc June 2015 - Present
Optum360 November 2013 - June 2015
Xerox January 2013 - November 2013
Xerox September 2011 - January 2013
United States Navy 1990 - 2012
Dr Pepper Snapple Group 2009 - 2011
ACS 2006 - 2009
Capgemini Energy January 2005 - April 2005
IP Communications February 2000 - January 2003
Education
The University of Texas at Arlington 1985 — 1990
BA
Avaya Inc December 2009 - Present
Nortel July 2007 - December 2009
Nortel January 2005 - June 2007
Skills
IP, VoIP, Unified Communications, SIP, Contact Centers, Telecommunications, Cisco Technologies, Telephony, LAN-WAN, Switches, Network Architecture, Wireless, Solution Selling, Avaya, Routing, Network Design, Ethernet, MPLS, H.323, Sales Engineering, TDM, IVR
Education
Southern Methodist University 1994 — 1997
Master of Science, Telecom Engineering & Management
AdvanTel Networks August 2010 - Present
Avaya Inc January 2001 - August 2010
Bell Labs Lucent Technologies 1997 - 2000
Bell Labs Lucent Technologies 1996 - 1997
AT&T 1992 - 1996
AT&T 1991 - 1991
AT&T 1985 - 1990
Skills
Avaya, VoIP, Channel, Professional Services, Selling, SIP Trunking, Unified Communications, Telephony, SIP, Unified Messaging, IVR, Sales Operations, Cross-functional Team..., Enterprise Software, Cloud Computing, Data Center, Routing, Telecommunications, Call Centers, Solution Selling, Managed Services, Networking, MPLS, Channel Partners, Sales, Virtualization, Product Management, Pre-sales, LAN-WAN, Network Design, Voice & Data Convergence, Contact Centers, WAN, SaaS, IP, Wireless, Direct Sales, Salesforce.com, Ethernet, CTI, Mobile Devices, Sales Engineering, Hosted Services, Co-location, Sales Process, T1, Go-to-market Strategy, Account Management, Strategic Partnerships
Education
University of California, Davis 1980 — 1984
BA, Economics
Bloomin' Brands Inc December 2012 - Present
Bloomin' Brands Inc March 2011 - December 2012
Avaya Inc February 2009 - March 2011
Avaya Inc January 2007 - January 2009
Avaya Inc. October 2005 - December 2006
NCR 1999 - 2005
NCR Argentina March 1999 - September 2001
Skills
Deferred Compensation, Talent Management, Performance Management, Workforce Planning, Talent Acquisition, Succession Planning, HRIS, Employee Engagement, Organizational Design, Employee Relations, Onboarding, Human Resources, HR Policies, HR Consulting, Change Management, Executive Pay, Vendor Management, Organizational..., Recruiting, Sales Compensation, Compensation & Benefit, Leadership, Strategy, Outsourcing, Executive Coaching, Executive Search, Personnel Management, Payroll, Leadership Development, Team Building, Organizational..., College Recruiting, Applicant Tracking..., Compensation & Benefits
Education
World at Work 2001 — 2006
CCP, Compensation
Universidad Argentina de la Empresa 1994 — 2000
Bachelor, Finance
Vonage Holdings Corp. June 2005 - Present
Avaya Inc. April 2004 - May 2005
Lucent Technologies / CSG Systems Int'l 1999 - 2003
Lucent Technologies 1995 - 1999
Education
Stevens Institute of Technology 1987 — 1989
MS
Stockton University
BS
Dress Barn February 2013 - Present
Fashion Bug October 2010 - January 2013
Fashion Bug January 2006 - September 2008
Gymboree November 2002 - August 2004
Avaya, Inc May 2000 - April 2001
Keyfile Corporation March 1999 - October 1999
Cabletron Systems March 1997 - January 1999
J. Crew April 1996 - February 1997
American Eagle Outfitters November 1994 - August 1995
Lane Bryant May 1993 - April 1994
Skills
Salesforce Training, Store Operations, Loss Prevention, Visual Merchandising, Coaching Staff, Achieving Results, Driving Performance, Training Leadership, Sales
Education
Syracuse University
Syracuse University
liberal arts
LGS Innovations April 2015 - Present
ProSys Information Systems October 2013 - Present
Avaya, Inc March 1997 - December 2012
AT&T Transoceanic Communications August 1994 - March 1997
Cue Paging March 1992 - May 1994
Skills
Telecommunications, Telephony, SIP, H.323, IP, Unified Communications, TDM, Servers, Avaya, Routing, Contact Centers, IVR, TCP/IP, Testing, VoIP, ISDN, Ethernet, Linux, Perl, ATM networks, Wireshark, Troubleshooting, Agile Methodologies, SIP Trunking, Media Gateways, QoS, RTP, H.248, Avaya Technologies
Education
University of Denver
Master of Applied Science, Telecommunications with an emphasis on Data Networking
University of Phoenix
Bachelor of Science (B.S.), Business with concentration in Information Systems
FNJ & Associates November 2014 - Present
SMS Systems Maintenance Services May 2013 - November 2014
Solar-Nomics June 2009 - August 2013
Onyx Services & Solutions August 2011 - August 2012
Verizon Business 2007 - June 2009
TeleTech Holdings 2004 - 2007
Avaya Inc. March 2000 - October 2004
IBM 1995 - 2000
Skills
Leadership, SaaS, Outsourcing, Vendor Management, BPO, IT Outsourcing, Channel, Business Development, Call Center, Solution Selling, Managed Services, Telecommunications, Professional Services, Management, Sales Process, Recruiting, Training, Sales Management, Cloud Computing, Business Process, New Business Development, Enterprise Software, Cross-functional Team..., CRM, Product Management, Strategic Partnerships, Account Management, Call Centers, Business Alliances, Business Intelligence, Customer Experience, Direct Sales, Executive Management, IT Strategy, Lead Generation, Process Improvement, Sales, Sales Operations, Salesforce.com, Start-ups, Strategy, Team Leadership, Consulting, Business Process..., ERP
Education
Sam Houston State University 1989 — 1995
Bachelor of Business Administration, Business Marketing
Microsoft February 2011 - Present
Mintec November 2010 - January 2011
Gemcom Software International July 2001 - September 2010
Avaya Inc. September 2000 - July 2001
Lucent Technologies October 1999 - September 2000
Ledalite Architectural Products Inc June 1998 - July 1999
Skills
MFC, Agile Methodologies, C#, WPF, Design Patterns, Object Oriented Design, WinForms, Multithreading, TFS, Win32 API, Testing, Software Design, Software Development, WCF, Visual Studio, XML
Education
Technical University Sofia 1985 — 1990
Master of Science (MSc), Computer Science
Slalom Consulting January 2014 - Present
Slalom Consulting September 2011 - December 2013
Pendum, Inc. 2010 - September 2011
Pendum, Inc. March 2010 - October 2010
Avaya October 2009 - March 2010
Avaya October 2007 - October 2009
Avaya, Inc June 2006 - October 2007
Avaya, Inc May 2004 - May 2006
Women's Clothing Buyer July 1999 - February 2004
Echostar Communications Corporation January 2003 - May 2003
Skills
Projects, Six Sigma, Change Management, Operations Management, Data Analysis, Business Process..., Continuous Improvement, Lean Operations, Performance Metrics, Cross-functional Team..., Co-Active Coaching, Management, Operational Excellence, Supply Chain, Vendor Management, Process Improvement, Business Analysis, P&L Management, Supply Chain Management, Training, Business Planning, Analysis, Lean Manufacturing, Business Process..., Analytics, Management Consulting, Strategy, Business Transformation, CRM, Leadership, Governance, Human Resources, Business Intelligence, Process Engineering
Education
Leeds School of Business @ University of Colorado 1998 — 2002
B.S, Business Operations Management; International Business Application
University of Colorado at Boulder - Leeds School of Business 1998 — 2002
Business Administration, Management and Operations
EveryHome, Realtors November 2011 - Present
Monet Software November 2009 - December 2012
Field House November 2007 - November 2009
Avaya Inc. 2002 - 2005
Lucent Technologies 1999 - 2002
Skills
Call Center, Forecasting, Consultative Selling, Salesforce.com, Sales Operations, Selling, Call Centers, Integration, Strategic Planning, Account Management, Workforce Management, Sales, Real Estate, Management
Education
University of Delaware 1995 — 1999
Bachelor of Arts (BA), Communication, General
Monsanto Company October 2014 - Present
Ameren July 2009 - May 2014
Ameren May 2006 - June 2009
Ameren October 2003 - May 2006
Avaya Inc. July 1999 - May 2003
Ameren October 1998 - June 1999
Ameren May 1995 - October 1998
Maritz, Inc. July 1993 - May 1995
Maritz, Inc. May 1989 - July 1993
United States Air Force June 1984 - May 1989
Skills
Program Management, Strategic Planning, Planning Budgeting &..., Team Leadership, Coaching, Network Design, Telecommunications..., Technology Integration, Vendor Management
Education
United States Air Force Academy 1980 — 1984
Bachelor's Degree, Engineering
inContact July 2013 - Present
Self Employed September 2012 - July 2013
Canon Business Solutions May 2010 - August 2012
Avaya Inc January 2006 - December 2008
Lucent Technologies / Avaya Inc December 1996 - January 2006
AT&T / Lucent Technologies May 1994 - December 1996
AT&T April 1987 - May 1994
Skills
Telecommunications, Customer Satisfaction, Team Leadership, Sales Operations, Leadership, Relationship Management, Managed Services, Solution Selling, Telephony, VoIP, Avaya, Unified Communications, Call Center, Professional Services, Channel, IP, Direct Sales, Account Management, Sales Presentations, Management, Call Centers, Enterprise Software, Channel Partners, Networking, Pre-sales, Contact Centers, Salesforce.com, Business Intelligence, Cloud Computing, Sales Process, Technical Support, Wireless, Vendor Management, Sales, SaaS, SIP, IVR, Product Management, Sales Management, ACD, CRM, MPLS, Data Center, Go-to-market Strategy, SIP Trunking, Mobile Devices, WAN, Integration, Strategic Partnerships, Avaya Technologies
Education
State University of New York at Buffalo
Bachelor of Arts
Avaya Inc December 2001 - Present
Compaq (HP Hewlett-Packard) 2000 - 2001
Chello 1999 - 2000
Intervoice 1998 - 1999
DSC Communications December 1997 - August 1998
Telcordia Technologies 1988 - 1998
Bell Communications Research 1987 - 1997
Skills
Business Development, Strategic Alliances, Requirements Analysis, Strategy, Unified Communications, Telecommunications, VoIP, SIP, Telephony, Product Management, Go-to-market Strategy, Avaya, Channel, Managed Services, Wireless, Enterprise Software, Strategic Partnerships, IP, Product Development, Networking, Cloud Computing, Partner Management, Integration, Professional Services, Product Marketing, Management, SIP Trunking, Solution Selling, Call Centers, Business Alliances, SaaS, Video Conferencing, Vendor Management, Mobile Devices, IVR, Unified Messaging, Contact Centers, CRM, CTI, Mobile Technology, Business Strategy, Leadership, Business Planning, Program Management, Cross-functional Team..., Channel Partners, Avaya Technologies
Education
Steven's Institute of Technology 1988 — 2000
MS
Salisbury University 1984 — 1988
BS
Presidio July 2006 - Present
AT&T (Former SBC) October 2004 - February 2006
Gintel - NORTEL Advantage Partner September 2003 - June 2004
Avaya July 2001 - May 2002
Avaya Inc. September 2000 - June 2001
CANTV - Verizon International August 1997 - July 1998
Ingedigit - NORTEL Advantage Partner August 1995 - July 1997
Ingedigit - NORTEL Advantage Partner February 1994 - August 1995
Skills
VoIP, Cisco Call Manager, Data Center, Unified Communications, Cisco Technologies, Telecommunications, IP
Education
University of California, Berkeley - Walter A. Haas School of Business 1998 — 2000
MBA, Management of Technology
Universidad del Zulia 1986 — 1993
BSEE
Colegio San Francisco de Asis 1980 — 1985
Bachiller, Ciencias
Technology Training - Cisco, Nortel, Avaya
Telecommunications & Networking Technologies
Apigee August 2014 - Present
Apigee July 2012 - August 2014
Wholesale Applications Community (WAC - acquired by Apigee) June 2011 - July 2012
Verizon Wireless October 2007 - July 2011
Avaya Inc June 2007 - October 2007
Vodafone Americas Inc June 2002 - May 2007
Systems Integrated Solutions Inc December 2000 - June 2002
Skills
Mobile Applications, Integration, Telecommunications, Mobile Devices, Mobile Technology, Wireless, Software Project..., Cloud Computing, VoIP, Java, Agile Methodologies, Solution Architecture, Web Development, Linux, Unix, Software Development, System Architecture, Mobile Communications, Android, Spring, Java Enterprise Edition, Troubleshooting, Web Applications, SIP, Web Services, XML, Enterprise Architecture, REST, Management, cassandra, NoSQL, Concurrent Programming, Polyglot, High Availability..., High Availability..., Distributed Architecture, Leadership, SaaS, Scrum, Mobile Internet, Vendor Management, Technology Integration, Integration Architecture, Business Strategy, Distributed Systems, Apache, Architectures, Software Design, SOA, Open Source
Education
Shanmugha Arts, Science, Technology and Research Academy 1994 — 1998
BS, Electronics and Communication Engineering
Global 360 August 2009 - August 2011
WritersUA 2006 - 2010
Global 360 April 2008 - July 2009
Global 360 September 2001 - March 2008
Avaya, Inc September 2000 - June 2001
Lucent Technologies April 1999 - February 2000
Mosaix 1997 - 1999
Richard Heath & Associates 1996 - 1997
Skills
FrameMaker, HTML, Technical Writing, SharePoint, Software Documentation, Agile Methodologies, Online Help, Enterprise Content..., Captivate, Product Management, CSS, Technical Communication, Microsoft Office 2007, Adobe Acrobat, Technical Documentation, RoboHelp, Cloud Computing, Scrum
Education
Laney College 1999 — 1999
UC Berkeley Extension 1997 — 1998
Smith College 1991 — 1995
BA
Green Meadow Waldorf School 1978 — 1991
High School
Internap September 2014 - Present
Internap (INAP) February 2009 - September 2014
Internap September 2008 - February 2009
Avaya June 2005 - May 2008
Avaya, Inc May 2004 - August 2004
Hexcel September 1998 - July 2003
Hexcel Corp January 2000 - September 2001
Skills
Forecasting, Data Analysis, Customer Service, Customer Satisfaction, Customer Experience, Process Improvement, Process Engineering, Business Process..., Business Planning, Salesforce.com, BMC Remedy, Wordpress, Microsoft Excel, Professional Services, Leadership, Management, WordPress, Sales Operations, Product Development, Business Intelligence, Business Process, Pricing, Marketing, Quality Assurance, Sales, Vendor Management
Education
University of Georgia - Terry College of Business 2003 — 2005
MBA, Marketing and Operations
University of Illinois at Urbana-Champaign 1992 — 1998
B.S., Engineering
Moxie Software, Inc. March 2013 - Present
Moxie Software, Inc. January 2007 - March 2013
nGenera Corporation May 2008 - March 2009
Talisma Corporation (acqd by nGenera Corp) January 2007 - March 2009
Avaya Inc. November 2005 - January 2007
Avaya Inc. August 2002 - October 2005
Avaya Inc. July 1999 - July 2002
Microsoft Corp, Visual C++ Business Unit September 1997 - July 1999
Conceptual MindWorks Inc. November 1992 - August 1997
Skills
Software Development, SaaS, Software Design, Enterprise Software, Cloud Computing, Agile Methodologies, Product Management, Integration, Software Project..., Software Engineering, Scrum, Requirements Analysis, Social Media, eCommerce, Mobile Applications, Leadership, SDLC, Distributed Team..., Team Building, Agile Project Management, Program Management, Web Services, RESTful WebServices, SQL, Enterprise Architecture, Scalability, Search, Information Retrieval, Start-ups, Databases, Digital Image Processing, Management, Business Strategy, Mobile Technology, XML, CRM, Solution Architecture, Pre-sales, Linux, .NET, Open Source Software, Professional Services, Microsoft SQL Server, Perl
Education
The University of Texas at San Antonio 1990 — 1992
Masters, Electrical Engineering
University of Mumbai 1986 — 1990
Bachelors, Electronics Engineering
Clink.com August 2014 - Present
ProCode.co.il November 2011 - August 2014
Cloudyn December 2010 - July 2011
Trade FXL November 2008 - December 2010
Linnovate June 2007 - November 2008
Zend Technologies September 2005 - June 2007
Swiftouch Ltd. July 2004 - December 2004
Avaya Inc. 2001 - 2002
Aduva Inc. 2000 - 2001
Mechanical Engineering Faculty / Technion - Israel Institue of Technology 1998 - 1999
Skills
Apache, PHP, Yii, MySQL, Subversion, OOP, Linux, jQuery, JSON, Software Development, Software Design, Web Development, Unix, LAMP, Object Oriented Design, Bash, Software Engineering, MVC, Open Source, Design Patterns, CSS, Eclipse, Web Applications, AJAX, Shell Scripting, Programming, Drupal, SQL, Git, Nginx, Web Services, Debian, Requirements Analysis, Yii Framework, PHP5, APIs, Memcached, UML, Operating Systems, API, PhpStorm, Web Servers, Requirements Gathering, Business Analysis, Use Case Analysis, Wireframes, Unix Administration
Education
Tel Aviv University 2002 — 2005
Bsw, Social Work
Technion - Israel Institute of Technology 1998 — 1999
Bsc, Mechanical Engineering
Ingram Micro October 2014 - July 2015
Edwards Lifesciences May 2012 - October 2014
Ingram Micro November 2007 - May 2012
Avaya Inc. June 2005 - October 2007
PricewaterhouseCoopers LLP November 1997 - July 2003
PricewaterhouseCoopers LLP July 1996 - November 1997
Allergan, Inc. 1995 - 1995
Skills
Financial Analysis, Financial Planning, Financial Modeling, Finance, Income Statement, Accounting, Mergers, Auditing, Forecasting, Financial Reporting, Process Improvement, Corporate Finance, Analysis, Cash Flow, Pricing, Mergers & Acquisitions, P&L, Strategic Financial..., Management, Strategy
Education
University of Virginia - Darden Graduate School of Business Administration 2003 — 2005
MBA
The Ohio State University
Bachelor’s Degree, Accounting
HEAT Software (Formerly Front Range Solutions) January 2012 - Present
FrontRange Solutions June 2004 - Present
Avaya, Inc May 2006 - October 2006
Gateway Computers 1998 - 2004
Skills
Troubleshooting, Management, Project Management, Enterprise Software, Security, Strategy, VoIP, Cloud Computing, Outsourcing, Networking, Cisco Technologies, VPN, IT Service Management, Software Installation, Leadership, ITIL, SaaS, Pre-sales, MPLS, Windows Server, Telephony, Active Directory, Quality Assurance, Integration, Wireless, Testing, Video Conferencing, IT Management, VMware, Virtualization, IT Strategy, Virtual Teams, Disaster Recovery, Agile Methodologies, Data Center, Microsoft SQL Server, Requirements Analysis
Education
University of Maryland University College 2002 — 2005
MS
South Dakota School of Mines and Technology 1994 — 1998
BS
University of Maryland University College 1992 — 1994
AA
Independent Consultant May 2014 - Present
Avaya Inc August 2010 - May 2014
Software Design Works, Inc. June 1998 - December 2008
Decisionism (nee Kapre) September 1996 - March 1998
The User's View September 1986 - September 1996
Skills
User Experience, User Interface, Agile Methodologies, Project Management, Software Design, Usability, Business Intelligence, Software Development, Start-ups
Education
University of Colorado Boulder
MA
University of Michigan
BA
MicroStrategy August 2012 - Present
The Advisory Board Company December 2010 - August 2012
Microstategy Inc March 2008 - November 2010
Discovery Communications January 2005 - March 2008
Register dot com September 2004 - January 2005
ACE INA May 2004 - August 2004
University of Denver March 2002 - November 2003
Avaya Inc. June 2003 - August 2003
Boston Market November 2002 - March 2003
Hathway 2000 - 2002
Skills
Data Warehousing, Business Intelligence, Data Modeling, ETL, Quality Assurance, Strategic Communications, Corporate Communications, Team Leadership, Collaboration Solutions, Interpersonal Skill, Program Management, Team Building, Microstrategy, Software Project..., SDLC, SQL, Requirements Analysis, Informatica, Requirements Gathering, Business Analysis, Agile Methodologies, Visio, Data Integration, OLAP, Dashboard, Data Warehouse..., Solution Architecture, PL/SQL, Business Intelligence..., Teradata, Databases, Database Design, Testing, MS Project, Business Requirements, Software Documentation, Performance Tuning, Data Migration, Analysis, Oracle, Process Improvement, Enterprise Architecture, Strategy, Access, Analytics
Education
Project Management Institute 2007 — 2007
Certification, Project Management Professional (PMP)
MicroStragtegy Boot Camp 2008 — 2008
MicroStragtegy Certified Engineer (MCE), Business Intelligence
University of Denver 2002 — 2004
MSIT, BI & Data Warehouse specialization
Mumbai University 1991 — 1993
Masters in Arts, Industrial Psychology
Mumbai University 1987 — 1990
Bachelor of Arts (B.A.), Psychology
Jamnabai Narsee 1977 — 1984
BAE Systems 2007 - 2009
Avaya Inc. September 2000 - February 2007
Lucent Technologies October 1992 - December 2000
Bell Laboratories June 1980 - September 1992
AT&T Information Systems 1986 - 1989
Skills
ClearQuest, Java, CMMI, XML, ClearCase, Unix, Embedded Systems, Testing, Software Engineering, Software Design, Linux, Software Configuration..., Software Deployment, Scrum, Eclipse, System Architecture, Systems Engineering, VxWorks, Perl, Object Oriented Design, Agile Methodologies, Software Development, UML, Integration, Subversion, SNMP, Solaris, Unix Shell Scripting, Enterprise Architecture, Requirements Analysis, C++, TCP/IP, VoIP, Architecture, H.323, System Deployment, RTP, C, Ethernet, Software Quality..., Wireshark, Debugging, System Testing, CVS, IP, Software Project..., Distributed Systems, SIP, Test Automation, Embedded Software
Education
Stevens Institute of Technology
MS
University of Colorado Boulder
Bachelor of Science
Oracle July 2014 - Present
Integrated Research July 2013 - July 2014
ShoreTel April 2010 - July 2013
Avaya, Inc February 2009 - April 2010
Avaya, Inc July 2006 - April 2010
SpectraLink January 2005 - July 2006
High Speed Communications March 1999 - January 2005
Skills
Unified Communications, Telecommunications, VoIP, Channel, Solution Selling, Direct Sales, Managed Services, Account Management, Wireless, SIP, Call Center, Salesforce.com, Enterprise Software, Call Centers, Channel Partners, Go-to-market Strategy, IP, Sales Operations, Strategy
Education
Southern New Hampshire University
Bachelor of Science (B.S.), Business Administration, 3.7
BBCS June 2008 - Present
Avaya, inc September 2000 - April 2007
Lucent Technologies July 1999 - September 2000
Mosaix, inc May 1999 - July 1999
Health Systems Technologies, inc October 1995 - May 1999
Computer People Inc. July 1995 - October 1995
Skills
ClearCase, Avaya, Java, Enterprise Software, Object Oriented Design, Security, Software Design, Software Development, Web Applications, Software Engineering
Education
South Seattle Community college 1993 — 1995
AAS, Software Engineering and Networking
IBM Watson April 2015 - Present
Blekko July 2008 - March 2015
Social Concepts July 2007 - July 2008
LiveOps September 2005 - June 2007
Avaya Inc. October 2002 - October 2004
Quintus Corps. May 1989 - January 2001
Quintus Corporation 1989 - 2000
Bell Northern Research October 1987 - February 1989
Skills
Cloud Computing, Perl, MySQL, Apache, C++, JavaScript, Web Applications, Java, PHP, Python
Education
University of Waterloo 1985 — 1987
M.Math, Logic Programming, Distributed Processing
The University of British Columbia 1980 — 1984
B.Sc, Computer Stuff, Logic Programming, Compilers
KPMG September 2012 - Present
Aon Hewitt February 2010 - June 2012
Avaya Inc. September 2009 - January 2010
Deloitte Consulting LLP 1987 - December 2008
Deloitte Consulting September 1995 - August 2000
Deloitte Consulting September 1990 - August 1995
Deloitte Consulting January 1987 - August 1990
Sedgwick James (Fred. S. James & Co. of NY) May 1983 - January 1987
Marsh/Mercer June 1981 - May 1983
Skills
Change Management, Employee Relations, Program Management, Employee Engagement, Organizational..., Management Consulting, Workforce Planning, Business Transformation, Leadership Development, Mergers, Recruiting, Strategic Planning, Talent Management, Strategy, Mergers & Acquisitions, Integration, Internal Communications, Project Management, Strategic Communications, Consulting, Organizational Design, Project Planning, Human Resources, Organizational..., Executive Coaching, Business Process..., Performance Management, Succession Planning, Performance Improvement, Workshop Facilitation
Education
University of Denver 1976 — 1980
B.S., Psychology
Avaya Inc. June 2000 - Present
Purple Cow Designs 1998 - Present
Education
University of Colorado Denver 1992 — 2000
English Writing
PostNet July 2013 - Present
PostNet 2013 - 2013
Avaya Inc 2002 - 2012
Lucent Technologies September 1996 - January 2002
AT&T January 1987 - January 1989
Skills
SAP BI, Salesforce.com, Siebel 7.x, Microsoft Outlook, Microsoft Word, SharePoint, Voyager, COGNOS, Microsoft Office, Telecommunications, Cognos, Contract Negotiation, Flexibility, Microsoft Excel, Easily Adaptable, Meet Deadlines, Able to manage large..., Meeting Planning, Leading Meetings, Direct Sales, Sales, Customer Satisfaction, Avaya, Cross-functional Team..., VoIP, Professional Services, Wireless, Sales Operations, Unified Communications, Selling, Telephony, Call Centers, Vendor Management, Solution Selling, Cloud Computing, Enterprise Software, IP, Analysis, Pre-sales, MPLS, Go-to-market Strategy, SAP, Contact Centers, Strategic Partnerships, Data Center, Networking, Account Management, Avaya Technologies
Education
Syracuse University 1978 — 1979
Avaya April 2015 - Present
Avaya April 2013 - Present
NCR Corporation January 2012 - April 2013
Avaya Inc June 2003 - January 2012
James River Technical July 2000 - April 2003
GE Access (now part of Avnet, Inc) June 1998 - July 2000
Skills
Value Selling, Solution Selling, Professional Services, Managed Services, Account Management, Channel, Unified Communications, Cloud Computing, Sales Management, New Business Development, Direct Sales, Salesforce.com, Channel Partners, VoIP, Revenue Growth..., Customer Satisfaction, SaaS, Go-to-market Strategy, Enterprise Software, Telecommunications, Call Centers, Pre-sales, CRM, Avaya, Business Development, Outsourcing, Sales Presentations, Selling, Telephony, Strategic Partnerships, Sales Process, Business Alliances, Wireless, MPLS, Data Center, SIP, IP, Sales Enablement, SIP Trunking, Product Management, Co-location, Contact Centers, Sales, Management, Leadership, Sales Operations, Cross-functional Team..., Strategy
Education
University of Colorado at Boulder 1989 — 1993
Bachelor of Arts (B.A.), Communication
Self employed July 2013 - Present
Avaya, Inc March 1998 - July 2013
Avaya January 2000 - March 2006
Xcel Energy December 1981 - December 1995
Skills
Management, People Development, Alarm Management, Telecommunications, Call Center, Avaya, VoIP, Strategy, Telephony, Customer Service, Service Delivery, Unified Communications, Call Centers, IVR, IP, ACD, Contact Centers, SIP, CTI, Ethernet, H.323, Integration, Troubleshooting, Switches, TDM, LAN-WAN, TCP/IP, Cisco Technologies, Managed Services, Program Development, Operations Management, Customer Information, Customer Experience
Education
University at Albany, SUNY
ASEE, Electronic Engineering
Long Term Care Options September 2002 - Present
Avaya Inc. June 2000 - February 2002
Education
University of Phoenix 2003 — 2005
MBA, Health Care Administration
University of Colorado Denver 1995 — 2000
BA, Psychology
IBM India July 2012 - Present
EXFO India September 2010 - June 2012
EXFO June 2005 - August 2010
Avaya Inc. 2001 - 2005
Wipro Technologies July 1998 - February 2001
Education
Walchand College of Engineering Sangli 1994 — 1996
M.E., Electronics
Shivaji University 1989 — 1993
BE, Electronics
Avaya February 2012 - Present
Avaya Government Solutions July 2011 - March 2012
AVAYA, INC February 2004 - October 2011
NCO FINANCIAL SYSTEMS, INC October 2003 - February 2004
NCO Financial Systems, Inc. July 2001 - October 2003
RIVER ISLE ASSOCIATES INC January 1994 - January 2001
Skills
ACIS - Proactive Contact, Avaya, Call Center, Scheduling, Coaching, Disaster Recovery, Mentoring, Organizational..., Problem Solving, Customer Relations, Business Analysis, Process Improvement, Strategic Planning, Change Management, Business Process, IVR, Quality Assurance, Triage, Leading Change, Proactive self-starter, High Availability, Call Centers, Customer Service, Troubleshooting, VoIP, Data Center, Technical Support, Project Management, Analysis, Leadership, Training, Vendor Management, Team Management, Testing, Telecommunications, Customer Satisfaction, Unified Communications
Education
State University of New York at Buffalo - School of Management 2008 — 2010
MBA, Business
State University of New York College at Buffalo 1999 — 2001
Bachelor of Science, Health
Niagara County Community College · 1996 — 1999
Associate of Applied Science, Liberal Arts
Avaya Inc. October 2006 - Present
CalAmp Solutions, Inc. February 2005 - May 2006
Ropers, Majeski, Kohn & Bentley 2000 - 2002
Hewlett-Packard 1999 - 2000
Lucent Technologies 1997 - 1999
Skills
Software Licensing, Licensing, Contract Negotiation, Corporate Law, Corporate Governance, Contract Management, Intellectual Property, Cross-functional Team..., Joint Ventures, International Law, Legal Writing, Due Diligence, SaaS, Strategy, Trademarks, Leadership, Legal Advice
Education
University of San Diego School of Law 1994 — 1997
Juris Doctor, Law
San Diego State University-California State University 1991 — 1993
BA, Political Science
CompuCom June 2003 - Present
Avaya Inc. July 2000 - September 2002
Schoeber's Athletic Club 1991 - 2000
Skills
Customer Service, Data Center, IT Service Management, Cross-functional Team..., Integration, Management, Networking, Process Improvement, Project Management, Software Documentation, Start-ups, System Administration, TCP/IP, Technical Support, Training, Troubleshooting, Cisco Technologies, ITIL, Vendor Management
Education
St. Joseph's High School, Alameda 1972 — 1976
Diploma, Racing shells and cheerleaders
University of California, Berkeley
Citigroup January 2010 - Present
Avaya Inc February 1996 - September 2009
Avaya July 2006 - August 2009
Avaya June 1999 - August 2009
Avaya July 1996 - June 2007
Avaya February 1996 - July 1999
Elite Software Development Inc January 1994 - January 1996
Texas A&M University September 1990 - March 1993
Skills
Infrastructure...
Education
Texas A&M University 1989 — 1993
Bachelor of Science, Computer Science, minor in Electrical Engineering Technology
Avaya, Inc October 2005 - Present
Avaya, Inc September 2004 - October 2005
XT, LLC April 2003 - September 2004
AT&T February 1997 - April 2003
Stanley Associates September 1989 - February 1997
Skills
Unified Communications, Avaya, Telephony, CTI, VoIP, IVR, Contact Centers, Telecommunications, Managed Services, SIP, Call Logging, ACD, Professional Services, Solution Selling, Unified Messaging, Call Center, Channel, IP, SaaS, Video Conferencing, Negotiation, Channel Partners, IT Management, Call Centers, Program Management, Service Delivery, Wireless, Business Development, Cloud Computing, Pre-sales, Sales Engineering, Management, Avaya Technologies
Education
Syracuse University 1984 — 1989
Bachelor of Science (BS), Aerospace Engineerng
St. Ignatius 1980 — 1984
Avaya Inc October 2006 - Present
Lucent Technologies / Avaya Inc June 1996 - October 2006
Lucent Technologies May 1996 - June 1996
AT&T / Lucent Technologies June 1987 - May 1996
Skills
Logistics, Warehousing, SAP, Warehouse Management, Forecasting, 3PL, Process Improvement, Inventory Management, Reverse Logistics
Education
Southern Methodist University 1979 — 1981
Bachelor of Science, Business Administration
Blue Sky Remodeling, LLC April 2011 - Present
Avaya Inc 2001 - 2009
Avaya December 2001 - 2007
Level 3 Communications November 2000 - June 2001
Education
Washington University in St. Louis 1995 — 1997
MSME, Mechanical Engineering
University of Dayton 1991 — 1995
Arrow Electronics May 2010 - Present
Relational Technology Solutions June 2009 - August 2010
AT&T August 2006 - February 2009
Avaya, Inc October 2000 - August 2006
Skills
VoIP, TCP/IP, Avaya, WAN, Unified Communications, IP, Pre-sales, SIP, Call Center
Education
Ulm University 1974 — 1979
4 year
RockTape October 2014 - Present
LifeTime Fitness June 2012 - Present
Find Your Center Massage Therapy November 2011 - Present
PepsiCo February 2006 - October 2011
AVAYA Inc April 1999 - November 2001
LUCENT TECHNOLOGIES August 1998 - April 1999
DECISIONONE CORPORATION May 1997 - August 1998
DecisionOne September 1995 - March 1996
Skills
Sales, Customer Service, Customer Satisfaction, Marketing, Sports Rehab, Sports injury, Injury, Post surgical rehab, Sports Performance..., Training, Deep Tissue Massage, Strategy, Sports Medicine, Forecasting, Sales Operations, Accounts Payable, Analysis, Sales Management, Enterprise Software, Management, SAP, Healthcare, Leadership, Cross-functional Team..., Team Leadership
Education
Wellness and Massage Institute 2003 — 2005
Board Certification, Massage Therapy/Therapeutic Massage
University of Iowa 1991 — 1995
Bachelor's, English
Avaya Inc Software EngineerCisco SystemsJuly 2000 - April 2001
Lucent Technologies May 1993 - July 2000
Skills
Unified Communications
Education
University of Colorado Boulder 1990 — 1993
Bachelors, Computer Science
Avaya Inc. November 2014 - Present
Apple December 2008 - October 2013
Apple December 2008 - October 2013
eBay May 2005 - November 2008
eBay Inc February 2004 - May 2005
Gilead Sciences (through The Lucas Group) August 2003 - February 2004
DirecTV Broadband May 2001 - March 2003
Skills
Analytics, E-commerce, Finance, Financial Analysis, Financial Modeling, Forecasting, Budgets, Analysis, Competitive Analysis, Strategy, Cross-functional Team..., Management
Education
University of California, Irvine - The Paul Merage School of Business 1997 — 1999
Master of Business Administration (MBA)
University of California, Irvine
Bachelor of Science (B.S.), Biology
AVAYA, INC August 2006 - Present
ALLINA HOSPITALS & CLINICS September 2001 - July 2006
INTERACTIVE TELESIS, INC January 2000 - August 2001
ALLINA HEALTH SYSTEM May 1996 - December 1999
DEPARTMENT STORE DIVISION OF DAYTON HUDSON CORPORATION 1990 - 1995
AT&T 1986 - 1990
Skills
Call Center, Avaya, Unified Communications, Professional Services, Telecommunications, Applications, Management, Project Management, Budget P&L, Healthcare Information..., Non-profit Volunteer, Professional..., ITIL, Proposal Writing, IVR, SIP, Enterprise Architecture, Pre-sales, CRM, Managed Services, Telephony, Vendor Management, Call Centers, VoIP, Business Process, Wireless, Integration, Customer Satisfaction, Enterprise Software, CTI, ACD, Software Documentation, Business Analysis, Contact Centers, Networking, Avaya Technologies
Education
Saint Mary's University of Minnesota 2001 — 2005
BACHELOR OF SCIENCE; 2005 Bachelor of Science, IT MANAGEMENT; Network Management, Systems Management and Application Management
Mounds View High School
Infoblox February 2013 - Present
Infoblox March 2008 - January 2013
Avaya Inc. October 2000 - March 2008
Octel Communications April 1993 - August 2000
Wimberly Allison Tong & Goo Architect 1986 - 1992
Skills
FrameMaker, Technical Writing, Software Documentation, Management, Project Management, XML, Online Help, Technical Communication, HTML, Localization, Vendor Management, Manuals, Software Development, Technical Documentation
Education
University of Hawaii at Manoa 1983 — 1989
MA
IHS December 2011 - Present
IHS December 2010 - December 2011
IHS November 2007 - December 2010
University of Colorado Denver Business School August 2008 - September 2010
IHS April 2005 - November 2007
Avaya, Inc April 2004 - April 2005
Expanets, Inc December 2002 - April 2004
EchoStar Corporation September 1998 - December 2002
Diane Godwin, CPA April 1996 - September 1997
KPMG Audit September 1993 - April 1996
Skills
Sarbanes-Oxley Act, Internal controls, IT Audit, ERP Implementations, SAP GRC Access Control, SAP GRC Process Controls, Financial Risk..., IT Risk Management, SAP Security, System Administration, System Design, Business Process..., Project Management, Business Process, SAP, Governance, Auditing, Sarbanes-Oxley, Integration, Information Technology, CISA, CPA, SAP ERP, Process Improvement, COBIT, IT Strategy, IT Management, Access, Vendor Management, Accounting, Management, Oracle, GAAP, Financial Accounting, External Audit, Disaster Recovery, Analysis, Cost Accounting, Management Consulting, Visio, Business Continuity, SAP R/3, ERP, SharePoint, Internal Controls, Risk Assessment, Internal Audit
Education
University of Colorado Denver 1989 — 1992
MS, Accountancy
Avaya Inc. April 2014 - Present
ConvaTec Inc January 2009 - March 2014
ICI Group Services December 1999 - December 2008
Education
Rutgers, The State University of New Jersey-Newark 1986 — 1988
MBA, Finance
ClayRabbit Media LLC January 2003 - Present
Buzzirk Mobile 2009 - 2009
Avaya Inc 1997 - 2001
Avaya 1997 - 2001
Skills
VoIP, Unified Communications, Telecommunications, Avaya, SIP, Telephony, Call Center, IP, IVR, Managed Services, ACD, Contact Centers, Wireless, MPLS, SIP Trunking
Education
The University of New Mexico 1994 — 1997
The University of New Mexico 1994 — 1997
Paycom July 2015 - Present
Cintas November 2013 - July 2015
Auto-Chlor Services, LLC 2010 - November 2013
Avaya, Inc August 2001 - October 2010
Skills
Networking, SAP, Customer Service, Cold Calling, Account Management, Hospitality, Customer Experience, Negotiation, Marketing, Strategic Planning, Management, New Business Development, Team Building, Customer Satisfaction, Budgets, Income Statement, Operations Management, Contract Negotiation, Team Leadership, Sales Management, Inventory Management, Salesforce.com, Hotels, Telecommunications, Leadership, Call Centers, Recruiting, Sales, Direct Sales, Sales Process, Event Planning, Customer Retention, B2B, Selling, Purchasing, Time Management, P&L, Training, Restaurants, Forecasting
Education
Southern Nazarene University 2003 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon August 2011 - Present
Avaya Inc. April 2007 - August 2011
Integral Systems, Inc. May 1998 - March 2007
Skills
Software Licensing, Employment Law, Corporate Governance, Licensing, Intellectual Property, Information Security, Data Privacy, Cross-border..., Trade Compliance, Government Contracting, Legal Writing, Contract Negotiation, Contract Management, Legal Advice, Mergers & Acquisitions, Mergers, Corporate Law, Negotiation, Management, Privacy Law, Joint Ventures, Trademarks
Education
The Catholic University of America, Columbus School of Law 1994 — 1997
J.D., with Certificate in Comparative and International Law
The University of Texas at Arlington 1990 — 1994
B.S., Economics
NJVC, LLC June 2009 - Present
Avaya Inc. February 1973 - December 2008
Education
South Carolina State University 1969 — 1970
N/A, General
inTelesystems May 2008 - Present
Tigon/Octel/Avaya 1995 - 2008
Tigon 1995 - 2008
Avaya, Inc 1995 - 2008
Octel Communications 1995 - 2008
Greyhound Lines, Inc. 1993 - 1995
The Southland Corporation 1985 - 1993
7-Eleven 1984 - 1992
Education
Texas Tech University 1978 — 1983
BA, Telecommunications
Avaya Inc. Member of Technical StaffAvaya Inc.2000 - 2008
Education
University of Denver 1996 — 1999
Master of Applied Science, Telecommunications
UE Compression, LLC June 2015 - Present
SMA America Production, LLC March 2012 - March 2015
SMA America Production, LLC February 2010 - March 2012
AVAYA INC November 2000 - April 2009
Echostar October 1999 - November 2000
Marshall Industries June 1996 - May 1999
Storage Tek October 1993 - May 1996
Storage Tek August 1989 - September 1993
Skills
Supply Chain, Contract Management, Supply Chain Management, Contract Negotiation, Procurement, Management, Manufacturing, Project Management, Strategic Sourcing, Inventory Management, Outsourcing, Logistics, Purchasing, Team Building, Engineering
Education
University of Colorado Boulder
BA, Economics
University of Colorado at Denver
Masters, Business Administration
Avaya Inc July 2011 - Present
Avaya January 2010 - July 2011
Mistras Group June 2009 - January 2010
Precision Partners Inc. June 2006 - June 2009
Ernst & Young 1997 - 2004
Education
The College of New Jersey 1993 — 1997
BS, Accounting
Bandwidth.com January 2012 - Present
Avaya April 2012 - January 2013
Avaya, Inc July 2010 - March 2012
Sony Ericsson November 2007 - September 2010
Nortel January 2007 - October 2007
Nortel April 2004 - December 2006
Nortel April 2002 - March 2004
Nortel Networks July 2001 - March 2002
Nortel Networks May 2000 - June 2001
Nortel Networks March 1999 - April 2000
Skills
Engineering, Human Resources, Supply Chain, Leadership, Telecommunications, Process Engineering, Wireless, Networking, Six Sigma, Program Management, GSM, Manufacturing, Cross-functional Team..., Outsourcing, Vendor Management, Supply Chain Management
Education
University of Connecticut 1976 — 1981
BSME, Mechanical Engineering/ Economics
Citrix Systems, Inc. 2012 - Present
the Prudential Insurance Company of America February 2011 - October 2012
Avaya Inc. October 2000 - February 2008
Lucent Technologies Inc. October 1996 - October 2000
Education
Thomas Edison State College 2009 — 2011
BS, HR Administration
CGI August 2012 - Present
Dex media(prokarma) June 2007 - November 2011
Dex Media June 2007 - November 2011
BrainMedia LLC September 2006 - June 2007
Avaya Inc April 2006 - September 2006
Nellymoser June 2005 - March 2006
Goremote Software India pvt ltd January 2002 - June 2005
Skills
Quality Assurance
Education
Sri Venkateswara University 1999 — 2001
Msc, computer science
AT&T GSI October 2013 - Present
Looking for a challenging position. October 2013 - July 2014
NCI Information Systems, Inc. August 2009 - September 2010
Avaya Inc. May 2000 - June 2008
Intergraph Corporation April 1982 - August 1999
US Navy August 1971 - April 1982
Skills
Security Clearance, PMP, MS Project, Scheduling, Quality Assurance, Integration, Project Planning, Visio, DoD, Telecommunications, Project Management, Testing, Process Scheduler, Requirements Analysis
Education
University of Alabama in Huntsville 2008 — 2009
Project Management Certification
Avaya Inc March 1999 - May 2009
Skills
Avaya
Education
University of Denver 1997 — 1999
Certified Project Manager, Project Management, 3.8
Moffitt Cancer Center July 2011 - Present
Moffitt Cancer Center December 2009 - July 2011
2009 Avaya Inc February 2004 - April 2009
Avaya Inc. July 2002 - April 2009
Avaya June 2002 - April 2009
AVAYA Global Services 2002 - 2009
Avaya Inc July 2002 - February 2004
Avaya Inc January 1995 - January 2002
ATT Atlantic 1994 - 2002
Expanets Inc January 1987 - January 1995
Skills
Routers, Avaya, IP, Telecommunications, Cisco Technologies, Computer Hardware, Troubleshooting, VoIP, Switches, VPN, Servers, Telephony, Networking, Wireless, Help Desk Support, Wireless Networking, TCP/IP, Citrix, Software Installation, Windows Server, Active Directory, Voice Mail, Hardware, Linux, Cabling, Data Center, Network Security, Disaster Recovery, Integration, Call Centers, Software Documentation, Unified Communications, HP, Ethernet, Security, SIP, Unix, CCNA, LAN-WAN, Cloud Computing, IVR, System Deployment, Operating Systems, Vendor Management, ITIL, Technical Support, Firewalls, Routing, Media Gateways, Cisco Call Manager
Education
Seminole State College of Florida 1980 — 1982
Tehnical, Telecommunications
Avaya Inc. December 2009 - May 2015
Nortel September 1999 - December 2009
Periphonics Corporation April 1991 - September 1999
Linotype May 1983 - June 1990
Skills
TCP/IP, Telecommunications, Unix, Software Development, IP, Integration, Telephony
Education
The Cooper Union for the Advancement of Science and Art 1972 — 1977
BSEE, Electrical Engineering
AVST December 2008 - November 2012
Avaya Inc. December 2000 - December 2008
MCI WorldCom September 2000 - December 2000
Skills
VoIP, SIP, Testing, IVR, Unified Communications, Telecommunications
Education
University of Colorado at Boulder 1999 — 2000
M.S, Interdisciplinary Telecommunications
System of Systems Analytics, Inc. (SoSACorp) May 2015 - Present
CACI Technologies, Inc. May 2010 - May 2015
Symbolic Systems, Inc 2007 - 2009
Mathematica Policy Research 2004 - 2007
Avaya, Inc 2000 - 2004
Lucent Technologies, Inc. 1998 - 2000
Skills
Telecommunications, Vendor Management, Business Analysis, MS Project, Enterprise Architecture, Project Portfolio..., DoD, IT Strategy, Proposal Writing, Change Management, Software Development, Security Clearance, Resource Management, Systems Engineering, Business Process..., Requirements Analysis, PMO, Business Intelligence, Program Management, Project Management, SDLC, PMP, Software Project..., Leadership, Training, Management
Education
Stony Brook University
Master of Arts
Yale University
Bachelor of Arts
AVAYA, INC April 2002 - Present
AVAYA, INC 2002 - Present
Education
Texas Tech University 1979 — 1982
BACHELORS, BUSINESS/MARKETING
Time Warner Cable September 2010 - Present
Avaya Inc 1998 - 2010
Nortel 1996 - 1998
Education
Université de Montréal 1989 — 1992
BSc, Computer Science
Landmark Nursery2011 March 2011 - August 2011
US Census Bureau2010 January 2010 - July 2010
Avaya, Inc April 2007 - January 2009
Avaya, Inc 2007 - 2009
Applicant Insight/no more forms July 2005 - March 2007
Applicant Insight September 2005 - January 2007
Global Mortgage dba America's Best Rates2005 May 2005 - September 2005
Verizon - ICS August 2004 - May 2005
Verizon - ICS August 2004 - April 2005
Avaya, Inc. January 2000 - March 2003
Education
St. Petersburg Junior College 1981 — 1982
Computer Science
Seminole High School
St. Petersburg Junior College/Computer Science
St. Petersburg Junior College/Computer Science
Stevens Institute of Technology
Master's Certificate, Project Management
Stevens Institute of Technology
PMI Master's Certificate, Project Management
Avaya Government Solutions January 2010 - Present
Avaya Inc. October 2004 - December 2009
AT&T, Lucent and Avaya April 1993 - September 2004
Skills
VoIP, Managed Services, Telecommunications, Integration, Outsourcing, Wireless, Federal Government..., Contract Negotiation, Contract Management, Government Contract..., Professional Services, Data Center, Vendor Management, RFP, Program Management, IP
Education
Florida Institute of Technology (Florida Tech National Capital Region Graduate Campus)
Master of Science, Contract & Acquisition Management
Trinity University-Washington
Bachelor's degree, Business Administration
Avaya Inc. 2002 - 2012
Lucent Technologies 1998 - 2002
AT&T Global Services 1991 - 1998
Skills
Proposal Management, Proposal Generation, Certified Project..., Proposal Writing, Editing, Program Management, Government Proposals, People Skills, Process Improvement, Processes Development, Content Development, Contract Compliance, Contract Management, Technical Writing, Unified Communications, VoIP, Business Development
Education
University of Denver 2000 — 2003
Master's degree, Leadership / Technology Management
George Washington University
Project Management Certificate
Marycrest College
Bachelor's degree, Business Administration and English
GF Management June 2008 - Present
AVAYA INC 2001 - 2008
Lucent Technologies, Inc 1997 - 2000
Lucent Technologies, Inc 1994 - 1997
AT&T 1985 - 1994
Skills
New Business Development, Account Management, Sales Management, Contract Negotiation, Marketing Strategy, Sales, Direct Sales, Team Building, Strategic Planning, Customer Service, Event Planning
Education
University of North Carolina at Chapel Hill 1980 — 1984
Bachelor of Science (B.S.), Business Administration
The George Washington University
Masters Certificates, Federal Program Management and Contract Management
Ralph Lauren March 2014 - Present
Mars August 2012 - January 2014
Kings Supermarkets November 2011 - June 2012
Konica Minolta Business Solutions U.S.A., Inc. 2010 - 2011
Panasonic 2006 - 2010
Springer Science & Business Media March 2005 - November 2006
Schiffenhaus Packaging Corp March 2003 - March 2005
Avaya Inc February 2001 - January 2003
Skills
Advanced SAP ECC 6.0..., Advanced Excel Skills, General Ledger, Accounting, Account Reconciliation, Variance Analysis, Internal Controls, Payroll, SAP, Fixed Assets, Financial Analysis, Accruals, Financial Statements, Cash Flow, Journal Entries, Bank Reconciliation, US GAAP, Sarbanes-Oxley, Year-end Close, Balance Sheet, Budgets, SAP R/3, Expenses, Depreciation, Financial Reporting, Sarbanes-Oxley Act, Hyperion Enterprise, Revenue Recognition, Analysis, Balance, Financial Forecasting, Finance
Education
Rutgers, The State University of New Jersey-Newark 1995 — 2000
Bachelor's degree, Accounting
Rutgers, The State University of New Jersey
Bachelors of Science, Accounting