Avaya Inc
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Inc Employees
Gensler December 2013 - Present
Gensler February 2012 - December 2013
Robert Half Technology October 2011 - March 2012
VMware May 2011 - October 2011
Avaya Inc September 2006 - March 2010
Citigroup Diners Club September 2005 - September 2006
ADT Security Services February 2001 - September 2005
ADT Security Services June 1999 - February 2001
Skills
Active Directory, Troubleshooting, Windows Server, Microsoft Exchange, VMware, Technical Support, BMC Remedy, Windows, Software Documentation, Project Management, Help Desk Support, Operating Systems, Blackberry Enterprise..., Unix, Linux, VPN, Hardware, SQL, Oracle, Avaya, MS Project, FTP, SharePoint, System Administration, Servers, Software Installation, Windows 7, Network Administration, Citrix, Requirements Analysis, Microsoft Technologies, Service Desk, Database Administration, Microsoft Certified..., Management, DHCP, SCSM, Telecommunications, Printers
Education
Metropolitan State College of Denver 2004 — 2009
Bachelor of Science, Business Management
Avaya, Inc June 1998 - Present
Avaya June 1998 - June 2000
AT&T June 1996 - June 1998
AT&T September 1988 - June 1996
Skills
Customer Service, Call Centers, CRM, Leadership, Process Improvement, Management, Telephony, Customer Satisfaction, Training, IVR, Six Sigma, Analysis, SharePoint, Telecommunications, Avaya, Call Center, Inventory Management, Data Analysis, Business Analysis, Sales, Coaching, VoIP, Business Process..., Contact Centers, CTI, Avaya Technologies
Education
Montana State University-Billings 1981 — 1986
Business Administration
Microsoft August 2007 - Present
Avaya Inc. 2006 - 2007
GE Healthcare May 2004 - May 2006
General Electric Healthcare 1996 - 2003
Abbott Laboratories 1992 - 1994
Skills
Six Sigma, Launch Of New Products, Training & Development, Process Excellence, Metrics, DMAIC, Operational Excellence, Cross-functional Team..., Quality Management, Process Improvement, Process Engineering, Business Process..., Value Stream Mapping, Black Belt, Continuous Improvement, Change Management, Program Management, Employee Training, Mentoring, Vendor Management, Business Process, Operations Management, Process Simulation, Training, Enterprise Software, Manufacturing, Team Leadership, Business Process Mapping, Data Analysis, Management, Process Management, Strategy, Project Management, Business Strategy, Supply Chain
Education
McNeese State University 1979 — 1985
BS, Mechanical Engineering
Technology Solutions Group, Inc. April 2014 - Present
Avaya October 2013 - April 2014
Avaya Government Solutions April 2012 - August 2013
Avaya Inc. May 1998 - June 2012
Seeking Job in Telecom 2012 - 2012
Avaya Inc. 1998 - 2008
Sprint Nextel July 1992 - May 1998
Paradyne 1982 - 1988
Skills
Avaya, Telephony, Unified Communications, SIP, VoIP, Managed Services, Call Center, Telecommunications, IP, CTI, ACD, IVR, Contact Centers, Pre-sales, RFP, Vendor Management, Video Conferencing, Professional Services, SS7, TCP/IP, Ethernet, Service Delivery, Cisco Technologies, Call Centers, Channel Partners, TDM, Project Management, Switches, Broadband, Enterprise Software, H.323, LAN-WAN, Integration, Routers, Routing, Cloud Computing, Wireless, MPLS, Solution Selling, Network Design, WAN, ISDN, Network Architecture, Direct Sales, SaaS, Customer Experience, Data Center, Workforce Management, QoS, Sales Engineering
Education
Penn Commercial Business/Technical School 1974 — 1975
Group W Genealogy 2013 - Present
EBSCO Publishing March 2010 - December 2011
OCLC 2008 - 2010
Avaya, Inc 2000 - 2007
Lucent Technologies 1996 - 2000
AT&T 1985 - 1996
InteCom 1983 - 1985
Skills
Risk Management, Agile Methodologies, Project Planning, Project Management, Software Development, PMP, Telecommunications, Cross-functional Team..., Outsourcing, MS Project, Team Building, Software Project..., SDLC, Product Development, Business Process, Program Management, Process Improvement, Integration, Management, Software Documentation, Leadership, Scrum
Education
Princeton University
MSE, Computer Science
University of Delaware
BS, Computer Science
LiveOps August 2011 - Present
IntraLinks August 2009 - July 2011
SC Horizons April 2009 - July 2009
Avaya, Inc April 2003 - February 2009
Videsh Sanchar Nigam Ltd August 1994 - July 2000
Skills
Product Management, Telecommunications, Product Development, Program Management, Project Management, Six Sigma, Product Introduction, Cloud Computing, Cross-functional Team..., Agile Methodologies, SaaS, Product Lifecycle..., Cloud Applications, Management, Software Development, Go-to-market Strategy
Education
Michigan State University - The Eli Broad Graduate School of Management 2000 — 2002
Master of Business Administration (M.B.A.), Marketing and Supply Chain Management, 3.90
Malaviya National Institute of Technology 1989 — 1994
Engineer's Degree, Electronics and Telecommunications Engineering, Graduate with honors (top 10% of the class)
UNDP 2012 - Present
Avaya Inc. 2006 - 2012
WellChoice/Empire Blue Cross Blue Shield 1992 - 2006
Empire Blue Cross Blue Shield 1992 - 2006
Skills
Compliance, Legal Compliance, Compliance Management, Ethics, Business Ethics, Legal Ethics, Regulatory Affairs, Regulatory Requirements, Regulatory Liaison, Employment Law, Employment..., Employment Matters, Employment Law..., Employee/Labor Relations, Employment Counseling, Corporate Governance, Privacy, Data Privacy, Investigations, Risk Assessment, Records Management, Privacy Law, Regulations, Job Coaching, Industrial Relations, Training, Program Management, Management, Litigation Management, Strategy, Insurance, Fraud, Leadership, Enterprise Risk..., Policy, Executive Management, Litigation, Corporate Law, Software Licensing, Governance, Risk Management, Licensing, Recruiting, International Law, Intellectual Property, Due Diligence, Legal Advice, Business Process, Commercial Litigation, Mediation
Education
New York Law School
JD, Labor & Employment
Pace University - Lubin School of Business
BBA, Labor Mgt. Relations, Accounting, Pol. Science
ZipRealty October 2014 - Present
ZipRealty June 2014 - September 2014
33Across Inc. March 2011 - October 2013
Cox Digital Solutions November 2008 - March 2011
Avaya Inc. February 2007 - June 2008
Broadvision October 2000 - February 2007
Synopsys, Inc. September 1998 - October 2000
Skills
Software Engineering, Scrum, Agile Methodologies, Java, C#, SQL, Software Development, Hadoop, XML, Subversion, Eclipse, .NET, Big Data, J2EE Application..., Struts, Web Applications, JavaScript, Shell Scripting, Agile Project Management, Online Advertising, Engineering Management, MapReduce, Apache Pig, JIRA, MySQL, C++, Software Project..., JSP, Android, Confluence, JSON, Git, Object Oriented Design, Linux, Hibernate, Spring, Web Services
Education
University of Southern California
M.S., Computer Engineering
University of California, Santa Cruz
Certificate, Project and Program Management
National Taiwan University
B.S., Mechanical Engineering
Freelance Commercial & Portrait Photographer September 2013 - Present
F.A.F.P. & Photography, Inc. January 2013 - Present
Freelance Photo Journalism 2012 - Present
Cincinnati Bell September 2005 - April 2008
Avaya Inc. April 2001 - December 2001
Ethicon Endo - Surgery Proctor & Gamble January 1996 - March 2001
Skills
Telecommunications, Sales, Time Management, Customer Retention, Audio Conferencing, Sales Presentations, Intelligence, Union Relations, Sales & Marketing..., Telemarketing, Sales Management, Sales Operations, Computers, Corporate Security, International Relations, Sales Motivator, Physical Security, Union Consultation, International Relations..., Political Intelligence, Political Systems, Social Accountability, Political Management, Labor Organizing, SAP, Microsoft Applications, Writing, Advertising, Retail Sales, Telephony, Coaching, New Hire Training, Business Services, Sales Process, Direct Sales, Unified Communications, Avaya, DSL, Organizational..., Managed Services, Internet Services, Long Distance, Training, Building Relationships, Client Relations Skills, B2B, Union Steward, Communication Training, Salesforce.com, Personnel Security
Education
Sinclair Community College 2004 — 2005
Liberal Arts and Sciences/Liberal Studies
Miami University 2001 — 2003
International/Global Studies / Concentration in Middle East Geopolitical Conflict
Intellisis Corporation April 2015 - Present
SpeechPro/STC April 2013 - April 2015
Nuance Communications February 2011 - October 2012
Empirix Inc. January 2010 - December 2010
Avaya Inc January 2007 - January 2010
Computing Options December 2003 - February 2006
Blackboard Inc June 2002 - July 2003
Rockwell Automation 1985 - 1990
Rockwell Automation 1985 - 1990
Skills
Solution Selling, SaaS, Unified Communications, Channel, Enterprise Software, VoIP, Professional Services, Direct Sales, IVR, Telecommunications, Salesforce.com, Call Center, Managed Services, Cloud Computing, Channel Partners, Strategic Partnerships, Account Management, Avaya, Demand Generation, Channel Sales, New Business Development, Telephony, Sales Enablement, Sales Process, Partner Management, Product Management, Product Marketing, Business Development, Complex Sales, SIP, CTI, CRM, Business Alliances, Speech Recognition, ACD, Hosted Services, Mobile Devices, Strategy
Education
Penn State University 1980 — 1984
BS, Marketing
Avaya Inc. January 2007 - Present
Hunter Douglas 2003 - 2006
L-3 Communications September 1998 - July 2002
Oracle Corp. 1997 - 1998
J.D. Edwards 1995 - 1997
Skills
Software Documentation, FrameMaker, Management, Business Process, Online Help, Process Improvement, Program Management, Visio, Training, Technical Writing, Sales Operations, Business Process...
Education
Metropolitan State University of Denver 1985 — 1989
Oklahoma Gas & Electric January 2009 - October 2012
OGE 2009 - October 2012
Keller Williams Realty January 2003 - January 2007
Avaya, Inc January 1998 - January 2003
Skills
Title Searches, Contract Negotiation, Contractual Agreements, Dispute Resolution, Customer Service, Sales, Real Estate, Finance, General Ledger, Microsoft Excel, Microsoft Office, Microsoft Word, SAP, Banking, Collections, Phone Skills, Land Use, Chain of Title, Oil/Gas, Call Centers, Management, Analysis, Invoicing, Accounts Payable, Time Management
Education
University of Central Oklahoma 1994 — 1995
Bachelor of Arts, Spanish
Northwestern Oklahoma State University 1991 — 1994
KPMG LLP July 2008 - Present
Avaya Inc June 2006 - June 2008
Content Du Jour L.L.C January 2005 - June 2006
Medco Health Solutions, Inc January 2000 - December 2004
GETPAID Software Co June 1997 - January 2000
Mitsui O.S.K Lines January 1992 - June 1997
Skills
SEO, Web Content Management, Web Analytics, Digital Marketing, Competitive Intelligence, Google Analytics, Web Marketing, Online Advertising, Business Strategy, Interactive Marketing, Brand Management, Social Media Marketing, Analytics, Business Development, Thought Leadership, Project Management, Omniture, Social Media, Process Improvement, Website Development, SEM, Digital Strategy, Organic Search, Marketing, Corporate Communications, Marketing Communications, Direct Marketing, E-commerce, Integrated Marketing, Content Management, Content Strategy, Online Marketing
Education
Montclair State University 1988 — 1991
BA, English
Montclair State University
B.A, English and Philosophy
Express Scripts October 2012 - Present
Express Scripts 2009 - 2012
Avaya August 2006 - March 2009
Avaya October 2001 - October 2005
Avaya Inc. October 2000 - September 2001
Skills
Call Center, Process Improvement, Performance Management, Change Management, Avaya, Customer Satisfaction, Recruiting, Call Centers, Vendor Management, Leadership, Employee Training, Customer Service, Business Process..., Management, Employee Relations, Program Management, Telecommunications, Service Delivery, Training, Coaching, Microsoft Office, Cross-functional Team..., Data Analysis, Six Sigma, Human Resources, Team Leadership, Time Management, Forecasting, Operations Management, Team Building, Sales, Analysis, Software Documentation, Team Management, Project Management, Teamwork, Budgets, Account Management, CRM, Business Analysis, Customer Experience, Healthcare, Access, Strategic Planning, Outsourcing, Hiring, Quality Assurance, Strategy, Integration, Avaya Technologies
Education
Rowan University
Bachelor's of Science, Accounting
Abraham Clark High School
Avaya July 2015 - Present
Avaya May 2013 - July 2015
Avaya Inc July 2011 - May 2013
Specialized Solutions LLP March 2009 - July 2012
Avaya Inc April 2010 - July 2011
Avaya 2001 - 2007
Skills
SSCA, System Manager, Session Manager, SBCE, Scopia Management, AAC8, SIP, Avaya, Unified Communications, Telephony, VoIP, IP, Telecommunications, WAN, Ethernet, Avaya Communication..., H.323, Modular Messaging, Audix, Cisco Technologies, ISDN, Networking, Avaya Technologies, Contact Centers
Education
Regis University
Metropolitan State College of Denver
Avaya February 2012 - Present
Avaya Inc November 2005 - February 2012
Avaya November 1996 - November 2005
Skills
Project Management, Program Management, Operations Management, Department Budget..., Telecommunications, Avaya, SIP, Testing, Telephony, VoIP, Unified Communications, IP, IVR, CTI, ISDN, RTP, PMP, H.323, Media Gateways, H.248, PSTN, Rally, Modular Messaging
Education
Regis University 1993 — 1997
Bachelor of Science (BS), Mathematics and Computer Science
CIGNA Healthcare October 2012 - Present
Avaya Inc 2010 - 2012
Avaya 2006 - 2010
Avaya October 2000 - May 2006
Alcatel-Lucent January 1996 - October 2000
AT&T 1984 - January 1996
Skills
Microsoft Office, PowerPoint, Word, Excel, Administration, Business Planning, Data Analysis, Hiring, Travel Arrangements, Microsoft Excel, Microsoft Word
Education
Red Rocks Community College
Business Administration and Management, General
Shell Interiors April 2010 - Present
Avaya Inc. January 2006 - March 2010
Avaya February 1998 - January 2006
Skills
Account Management, Administration, Customer Relations, Customer Service, Excel, Inventory Management, Knowledge Management, Microsoft Office, Program Management, Operations Management, Organizing, Optimization, Planning, Product Development, Quality Assurance, Quality Management, Public Relations, Employee Relations, Social Media, Telecommunications, Team Building, Troubleshooting, Testing, Teamwork, Team Management, Unix, User Interface, VoIP, Video, Windows, Word, Web, Wireless
Education
University of Phoenix 2001 — 2003
BS, Business Administration, 3.7
Metropolitan State College of Denver 1990 — 1994
Aviation / Criminal Justice
Verizon Enterprise Solutions September 2010 - Present
Avaya Inc. November 1997 - September 2010
Lucent Technologies January 1994 - November 1997
Skills
Sales, Management, CRM, Business Planning, Data Center, Go-to-market Strategy, Customer Satisfaction, Leadership, Selling, SaaS, Professional Services, Enterprise Software, Strategic Partnerships, Salesforce.com, Direct Sales, Telecommunications, Cloud Computing, Pre-sales, Product Management, Account Management, Sales Process, Vendor Management
Education
New Jersey Institute of Technology - School of Management
MS, Technology Management
eBay (StubHub.com) June 2010 - Present
Avaya Inc October 2004 - January 2011
Oracle Corp 1998 - 2004
Professional Access 1996 - 1997
Contech Software Corporation 1995 - 1996
Skills
Product Management, Strategy, Cross-functional Team..., Product Development, Marketing Strategy, Management, Agile Methodologies, SOA, Marketing, Software Project..., SaaS, Leadership, Enterprise Software, Software Development, Cloud Computing
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Marketing, Strategy and Finance
The Maharaja Sayajirao University of Baroda 1990 — 1994
Bachelors of Engineering, Computer Science
SHI International Corp. June 2004 - Present
Enercon Services March 2001 - August 2010
Avaya Inc. 2004 - 2007
Nestor Associates.Com May 2001 - August 2004
GPU Nuclear 1989 - 2002
HF Henderson Industries June 1986 - June 1989
Lummus Crest, Inc. 1977 - 1986
Skills
Negotiation, SOW, Contractual, Contract Management, Procurement, Engineering, Proposal Writing, Strategic Sourcing, Contract Negotiation, Software Licensing, RFP, IT Service Management, Supply Management, Construction, Management, Global Sourcing, Vendor Management, Process Improvement, Analysis, Change Management, Outsourcing, Budgets, Business Development, Cross-functional Team..., Cloud Computing, Project Planning, Program Management, SaaS, Sourcing, Nuclear, Government, Team Leadership, Business Process..., Professional Services, Leadership, Project Management, CRM, Information Technology, Enterprise Software, PMP
Education
Montclair State University 1973 — 1977
Bachelor of Business Administration (BBA), physics, business, Magna Cum Laude
US Navy Submarine School 1970 — 1970
Submarines, Unqualified
US Navy Nuclear Power School 1969 — 1970
Nuclear Operator, Electrical Plant, Nuclear Engineering
Henry Snyder HIgh School 1964 — 1968
Industrial Arts
Avaya Inc. October 2005 - Present
Skills
Data Warehousing, ETL, SAP BW, Data Integration, Master Data Management, Informatica, Oracle, Data Migration, Business Intelligence, Solution Architecture, Business Objects, Data Modeling, OBIEE, Data Quality, Enterprise Architecture, Integration, Business Analysis, SDLC, Requirements Analysis, Software Project..., IT Strategy, Vendor Management
Education
Osmania University
KPMG May 2015 - Present
New York Life Insurance Company 2013 - May 2015
Avaya Inc. 2006 - 2012
Eretz Business Alliance (subsidiary of IDT Corporation) 2003 - 2005
GoAmerica Communications 2000 - 2002
HSBC Securities 1998 - 2000
Bank of America Securities/ NationsBank Securities / Chicago Research and Trading 1991 - 1998
J.P. Morgan 1986 - 1991
Skills
Cloud Computing, Cross-functional Team..., Product Management, Go-to-market Strategy, Program Management, SaaS, Unified Communications, Channel Partners, Technology Evaluation, Wireless, Strategic Partnerships, Business Development, PMP, Strategic Planning, Software Licensing, Alliance Development, Licensing, Managed Services, Vendor Management, New Business Development, Team Management, Change Management, Project Management, PMO, Mobile Technology, Mobile Internet, Mobile Applications, SDLC, Business Analysis, Agile Methodologies, Cloud Computing IaaS, PaaS, Business Transformation, Strategic Technology..., Project Portfolio...
Education
Queens College
BA, Computer Science
Stevens Institute of Technology
MS, Computer Science/Pure and Applied Mathematics
Dell May 2010 - Present
Dell, Inc September 2009 - January 2011
Avaya, Inc April 2007 - September 2009
Avaya May 2006 - April 2007
Skills
Storage, Solution Selling, VMware, Virtualization, SaaS, Data Center, Process Improvement, Servers, Disaster Recovery, Project Management, Unified Communications, Storage Virtualization, Account Management, SharePoint, Troubleshooting, Cloud Computing, Network Security, Storage Solutions
Education
University of Oklahoma 2004 — 2009
Oklahoma City University 1987 — 1992
Coldwell Banker Residential Brokerage April 2010 - Present
Taproot Foundation October 2008 - Present
Business and Partnering Development June 2008 - Present
Avaya, Inc January 2004 - June 2008
Ericsson 2000 - 2003
IPWorks January 2000 - November 2000
Process Software Corporation September 1994 - May 2000
HighGround Inc, Burlington, MA 1993 - 1994
Education
Northeastern University
BA/ MBA, Communications/Business Administration
Verizon Enterprise Solutions Group March 2011 - Present
Scientific Research Corporation January 2009 - March 2011
Comcast Cable June 2008 - January 2009
AVAYA INC August 2000 - June 2008
Panasonic January 1999 - August 2000
Telquest International Inc. May 1992 - January 1999
ROSEMOUNT (INDIA) LTD January 1990 - December 1991
Skills
VoIP, SIP, Telecommunications, IP, Cisco Technologies, Integration, Switches, Security, Telephony, Avaya, H.323, Routing, Unified Communications, System Deployment, SIP Trunking, Software Quality..., TCP/IP, Ethernet, ISDN, LAN-WAN, QoS, Troubleshooting, Networking, IP Networking, Cisco, Gateway, Testing, Network Engineering, LAN/WAN, PBX, Routers, SDLC, Managed Services, Change Management, Incident Management
Education
New Jersey Institute of Technology 1994 — 1997
Master of Science, Electrical Engineering
Sardar Patel University 1986 — 1990
Bachelor of Engineering, Electronics
Microsoft April 2012 - Present
Moxie Software, Inc./nGenera/Talisma April 2007 - April 2012
Avaya, Inc December 2000 - March 2007
ImageX, November 1999 - November 2000
Siemens July 1997 - November 1999
Skills
Clouding Computing, NoSQL, OData, Security, Software Development, Project Management, Product Management, Agile Methodologies, Web Applications, SQL, Software Engineering, Software Project..., C#, Software Design, Agile Project Management, Web Development, Web Services, .NET, CRM, Microsoft SQL Server, Databases, Program Management, VB.NET, ASP.NET, Scrum, Cloud Computing, Agile, Enterprise Content..., .net framework, C++, WCF, Visual Studio, Windows, Enterprise Software, Modular Messaging, ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, VBScript
Education
Rutgers University-New Brunswick
BS, Physics
University of Minnesota-Twin Cities
MS
Visa April 2012 - Present
Level 3 Communications April 2008 - April 2012
Avaya Inc December 1997 - April 2008
Anderson's Formal Wear March 1995 - July 1997
Skills
Process Improvement, Vendor Management, Business Intelligence, Agile Project Management, Business Process, Six Sigma, Cross-functional Team..., Leadership, Integration, Materials Management, Negotiation, Pricing, Manufacturing, Sarbanes-Oxley Act, Analytical Skills, Telecommunications, Management, Strategy, Software Documentation, Supply Chain, Databases, SAP, Oracle, Agile Methodologies, ERP, Analysis, Project Management
Education
University of Colorado Denver 2004 — 2007
Bachelor of Science, Business Administration
National American University 2001 — 2003
Associate of Science, Information Technology/Programming
Avaya Inc. 2011 - Present
Pitney Bowes March 2001 - 2011
Fish & Neave (now Ropes & Gray) March 1997 - March 2001
Wyatt Gerber Burke & Badie 1993 - 1997
Skills
Intellectual Property, Patents, Licensing, Trademarks, Patent Prosecution, Patent Litigation, Trade Secrets, Litigation, Copyright Law, Corporate Law, Legal Writing, Due Diligence
Education
New York Law School 1990 — 1993
JD
Manhattan College 1985 — 1989
BS, Electrical Engineering
Elo Touch Solutions August 2015 - Present
HAYWARD QUARTZ TECHNOLOGY INC April 2015 - July 2015
Hospira March 2012 - April 2015
AVAYA, INC August 2000 - March 2009
Acquired by LUCENT TECHNOLOGIES April 1995 - August 2000
Laserscope July 1990 - April 1995
Skills
PCR, SAP, VoIP, Avaya, Logistics, Customer Service, Networking, Customer Satisfaction, Technical Support, Unified Communications, Troubleshooting
Education
BioHealth College 2011 — 2012
Biotechnician, Biotechonolgy
Saint Paul University 1980 — 1984
Associate Degree, Bachelor of Arts
Mission College
St Francis School
Eastlink April 2009 - Present
Zebra 2015 - 2015
Zebra 2015 - 2015
Avaya Inc. September 2005 - October 2008
Avaya Inc. June 2003 - September 2005
BMW North America June 2002 - August 2002
Henkel China December 2000 - July 2001
Deloitte Consulting June 1998 - December 2000
Deloitte 1998 - 2000
Skills
Strategic Sourcing, Supply Management, Supply Chain Management, Procurement, SAP, Supplier Quality, Supply Chain, Cross-functional Team..., Global Sourcing, Manufacturing, Vendor Management, Forecasting, Materials Management, Process Improvement, Leadership, Management, Logistics, Telecommunications, Production Planning, Operations Management, PMP, Analysis, Purchasing, Sourcing, Budgets, Project Management, Six Sigma
Education
Michigan State University - The Eli Broad College of Business 2001 — 2003
Master, Business Adminstration
Shanghai Jiao Tong University 1994 — 1998
B.S, Electrical Engineering
Daily Press Media Group March 2011 - Present
Daily Press Media Group April 2008 - March 2011
Avaya Inc. March 2000 - November 2007
Bell Labs Lucent Technologies May 1998 - March 2000
McOmber & McOmber, P.C. May 1997 - May 1998
Premier Office Services Inc. December 1987 - May 1997
Skills
Customer Service, Customer Relations, Editing, Blogging, Social Media, Copy Editing, Creative Writing, Social Media Marketing, Newsletters, Social Networking, Public Speaking, Editorial, Multimedia, Publishing, Publications, Storytelling, Press Releases
Education
Penn State University
Liberal Arts
NACR November 2013 - Present
Mission Critical Solutions August 2012 - November 2012
Avaya Inc. September 2010 - April 2012
Avaya Inc. August 2001 - September 2010
Avaya Government Solutions October 1999 - July 2001
Lucent Technologies, Professional Services October 1996 - September 1999
Skills
Proposal Writing, Telecommunications, Sales Operations, Integration, Strategy, RFP, Business Process..., Management, Technical Writing, Project Planning, Change Management, Unified Communications, Avaya, Customer Service, Program Management, Cross-functional Team..., Wireless, Software Documentation, Government, Team Leadership, Pre-sales, Technical Recruiting, Operations Management, Call Centers, Professional Services, Project Management, Team Building, Call Center, Process Improvement, Managed Services, Leadership, VoIP, Account Management, Customer Satisfaction, SIP
Education
The Johns Hopkins University
Master of Science (MS), Information and Telecommunication Systems
Regis University
Master of Science (MS), Management
Verizon Business October 2010 - Present
Verizon Business August 2008 - September 2010
Avaya Inc. October 2005 - June 2008
Avaya Inc. February 2002 - September 2005
Avaya November 1999 - January 2002
Skills
Marketing Communications, Telecommunications, Budgeting, Event Management, Sales Management, Operations Management, Financial Management, Customer Relations, Customer Service, Leadership, Problem Solving, Team Management, Interpersonal, Selling, Management
Education
Michigan State University
MBA, Business
Michigan State University
BA, Business Administration, Concentration in Pre-Law
Cisco November 2013 - Present
Cisco Systems November 2012 - November 2013
Cisco Systems February 2008 - November 2012
Avaya Inc October 2006 - February 2008
Avaya April 2001 - October 2006
Quintus Corporation October 2000 - April 2001
Quintus Corporation June 1996 - October 2000
Quintus Corp September 1994 - June 1996
Tesseract Corporation May 1993 - September 1994
Hunter Systems September 1990 - May 1993
Skills
Contact Centers, Web 2.0, Business Applications, SIP, VoIP, Cloud Computing, Software Development, Distributed Systems, Software Engineering, Unified Communications, SaaS, REST, CRM, Avaya, Enterprise Social..., Collaboration, System Architecture, Project Management, Solution Architecture, TCP/IP, IP, Social Business, Java Enterprise Edition, SOA, Java, Architecture, Scalability, Databases, Unix, Integration, Enterprise Software, Oracle, Product Management, C++, Social Networking, Big Data, Large Scale Systems, Enterprise Architecture, Architectures, OOP
Education
National Institute of Technology Karnataka 1985 — 1989
BS, Electronics and Telecommunication
Bank of America June 2014 - Present
Bank of America March 2013 - June 2014
Pactera US November 2011 - January 2013
Wells Fargo Financial May 2011 - September 2011
Bank of America August 2009 - June 2011
ACCENTURE INC July 2006 - August 2009
Bank of America November 2006 - February 2009
Wachovia July 2006 - October 2006
AVAYA INC June 2003 - June 2006
North Carolina A&T State University August 2001 - May 2006
Skills
Management, Networking, Workshop Facilitation, Functional Requirements, Software Documentation, Budgets, Computer Hardware, ITIL, Windows 2000, System Administration, Operating Systems, Views, Servers, Mac, Avaya, Messaging, Windows NT, Policy Analysis, Iso 9000, Project Management, SharePoint, Integration, Vendor Management, SDLC, Change Management, Project Planning, PMP, Business Process..., Technical Support, User Acceptance Testing, Requirements Analysis, MS Project, Analysis, Cross-functional Team..., Quality Assurance, Leadership, Team Leadership
Education
North Carolina Agricultural and Technical State University 2001 — 2006
Bachelor's of Science, Management of Information Systems
Omsk State University International Business 2004 — 2005
Business
Omsk State University
International Business
NCR Corporation January 2015 - Present
Avaya Inc. April 2012 - March 2014
Avaya April 2010 - April 2012
Avaya Government Solutions July 2009 - May 2010
Cisco Systems August 2004 - October 2008
Skills
Unified Communications, Solution Selling, Cloud Computing, Telecommunications, Managed Services, Professional Services, Strategic Partnerships, Go-to-market Strategy, Enterprise Software, Telephony, Start-ups, Business Development, Cross-functional Team..., Channel Partners, Leadership Development, VoIP, Sales & Marketing..., Management, Executive Management
Education
Pepperdine University
Bachelor's degree, Business Administration and Management, General
Avaya July 2015 - Present
Continuant May 2014 - June 2015
Agc Networks April 2013 - April 2014
AGC Networks Inc. May 2012 - March 2013
Assurant Toastmasters February 2011 - June 2012
Wisconsin Healthcare Technology Assocation June 2011 - May 2012
CCC Technologies April 2010 - May 2012
USSC August 2008 - July 2010
Avaya Inc July 1998 - April 2010
Skills
Healthcare, Business Process, Process Optimization, Managed Services, Telecommunications, Unified Communications, VoIP, VPN, IP, Data Center, Telephony, Call Centers, Management, Account Management, Servers, Solution Selling, Networking, Avaya, Storage, Security, Cloud Computing, Salesforce.com, Video Conferencing, Vendor Management, Troubleshooting, Channel Partners, Enterprise Software, Firewalls, SIP, Strategy, Solution Architecture, Wireless, SaaS, MPLS, Selling, Disaster Recovery, Professional Services, SIP Trunking, Product Management, Virtualization, Direct Sales, Strategic Partnerships, Contact Centers, CRM, Information Security, Pre-sales, Infrastructure, Integration, Sales Process, Cisco Technologies
Education
Milwaukee School of Engineering 2004 — 2009
Prudential Financial May 2007 - Present
Avaya Inc. August 2003 - September 2006
Avon Products Inc. May 2000 - February 2002
PricewaterhouseCoopers May 1999 - May 2000
PSE&G September 1996 - May 1999
Castrol North America September 1993 - September 1996
Prudential Property & Casualty Insurance Co. June 1986 - September 1993
Skills
Media Relations, Community Relations, Event Planning, Internal Communications, Executive Communications, Diversity/Inclusion..., HR Communications, Public Relations, Strategic Planning, Strategy Development, Human Resources, Communication Training, Community Development, Press Releases, Leadership, Newsletters, Corporate Communications, Organizational..., Strategic Communications, Leadership Development, Strategy, Change Management, Coaching, Program Management, Management, Training, Employee Benefits, Public Speaking, Event Management
Education
Rowan University 1982 — 1986
Bachelor of Arts, Political Science/Public Administration
Monmouth Regional High School 1978 — 1982
Avaya April 2015 - Present
AVAYA October 2006 - Present
Avaya Inc. October 2000 - September 2006
Lucent Technologies November 1997 - September 2000
Skills
Unified Communications, Avaya, Telephony, VoIP, Contact Centers, Managed Services, Wireless, Channel, LAN-WAN, Cisco Technologies, SIP, Call Centers, Telecommunications, SaaS, Networking, Leadership, Sales Management, Solution Selling, Data Center, IVR, Strategy, Cloud Computing, Direct Sales, Customer Experience, Vendor Management, Management, Enterprise Software, Salesforce.com, Sales, MPLS, IP, Video Games, Zumba, Professional Services, CRM, Sales Operations, Channel Partners, SIP Trunking, Pre-sales, Co-location, Video Conferencing, Team Management, Hosted Services, Selling, Strategic Partnerships, Mobile Devices, Ethernet, Go-to-market Strategy, WAN, CTI
Education
Menlo College 1994 — 1997
Bachelor of Science
Archbishop Mitty 1990 — 1994
SARASOTA MANATEE ASSOC. RIDING THERAPY (SMART) October 2013 - Present
Avaya Inc June 2006 - September 2013
Avaya Inc October 2000 - April 2006
Lucent Technologies 1996 - 2000
AT&T Federal Systems & AT&T Bell Labs 1986 - 1996
Skills
Project Management, Program Management, Business Process, Salesforce.com, Troubleshooting, Problem Solving, Team Leadership, Sales Operations, Reporting & Analysis, Applicant Tracking..., Leadership, Telecommunications, IT Operations, Professional Services, Human Resources, Avaya, Quality Assurance, Experienced Business..., Application and..., QA Testing, Key Performance..., Data Quality, HRIS, Business and Data..., Marketing Team Support, Non-profit Volunteering
Education
Monmouth University 1989 — 1995
BS, Information Systems Management
Chubb Institute for Computer Programming
Certificate, Computer Programming
Prudential Financial June 2008 - February 2015
Marsh Inc. January 2008 - May 2008
Marsh October 2007 - January 2008
Marsh Inc. March 2007 - October 2007
Avaya Inc. March 2006 - March 2007
Avaya Inc. August 2004 - March 2006
Avaya, Inc. August 2003 - July 2004
Avaya, Inc October 2002 - July 2003
Avaya, Inc January 2002 - October 2002
Avaya, Inc August 2001 - December 2001
Skills
Management, Leadership, Change Management, Human Resources, Performance Management, Recruiting, Strategy, Talent Management, Business Strategy, Coaching, Employee Training, Succession Planning, Employee Relations, Organizational Design, Leadership Development, Training
Education
Rutgers University-New Brunswick 1994 — 1996
MBA, Business, Organizational Management
Rutgers University 1991 — 1995
B.A., Psychology
Piscataway High School
Piscataway High School
Piscataway High School
Avaya Inc. October 2004 - Present
GMAC Mortgage May 2000 - July 2003
Deutsche Bank April 1997 - April 2000
PSE&G 1996 - 1997
Wachovia 1989 - 1996
Skills
Strategic Sourcing, Procurement, Global Sourcing, Sourcing, Management Consulting, Business Strategy, Management, Negotiation, Leadership, Team Management, Financial Analysis, Vendor Management, Professional Services, Outsourcing, Process Improvement, Project Planning, Forecasting, Telecommunications, Contract Negotiation, RFP, Spend Analysis, E-procurement, Program Management, Pricing, eSourcing, Cross-functional Team..., Team Building, Budgets, Supply Management
Education
Rider University 1993 — 1998
MBA, Management
Upsala College 1978 — 1983
BA, Economics, Business Management
ASun Star Consulting June 2014 - Present
New York University 2008 - Present
Merck November 2009 - October 2011
Horizon Blue Cross Blue Shield of NJ June 2008 - November 2009
Avaya Inc. January 2002 - February 2008
New York University 2000 - 2007
Deloitte & Touche August 1999 - December 2001
Skills
Training, Leadership, Leadership Development, Program Management, Recruiting, Employee Training, Performance Management, Human Resources, Staff Development, Cross-functional Team..., Career Counseling, Project Management, Budgets, Instructional Design, Project Planning, Psychotherapy, Team Management, Teaching, Consulting, Business Strategy
Education
New York University 1996 — 1999
Master of Arts (MA), Applied Psychology
New York University - Leonard N. Stern School of Business 1984 — 1988
Bachelor of Science (BS), Computer Information Systems and Personnel Management
Willam Paterson University
Amazon January 2015 - Present
Amazon September 2014 - Present
Amazon July 2012 - September 2014
Amazon.com October 2010 - July 2012
Arbitron Inc July 2009 - August 2010
Avaya Inc February 1998 - July 2010
Avaya Inc February 1998 - July 2009
Carlisle Foodservice July 1989 - April 1996
Skills
Quality Assurance, Operations Management, Process Management, Personnel Management, Training, CRM
Education
Oklahoma Christian University 2006 — 2007
Masters, MBA
Southern Nazarene University 2003 — 2005
BS Business Management, Organizational Leadership
Mr. Handyman of Western Wake County September 2010 - Present
Avaya, Inc December 2008 - March 2010
Avaya, Inc November 2005 - December 2008
Avaya, Inc January 2002 - October 2005
Avaya & Lucent Technologies October 2000 - December 2001
Lucent Technologies January 1999 - September 2000
Lucent Technologies January 1997 - December 1998
AT&T October 1991 - January 1997
AT&T March 1986 - September 1991
AT&T January 1983 - February 1986
Skills
Customer Satisfaction, Service Delivery, Managed Services, Service Management, Operations Management, Customer Relations, Telecommunications, Team Building, Process Improvement, Customer Service, Management, Outsourcing, Project Management, Leadership, Sales Operations, Business Process, Networking
Education
Rochester Institute of Technology 1975 — 1979
Bachelor of Science, Business Administration
The George Washington University
Master's Certificate, Project Management
Orange County Public Schools 2012 - Present
HD Supply July 2004 - February 2012
NetOne International September 2002 - May 2004
Avaya Inc October 1998 - June 2002
Lucent Technologies September 1996 - October 1998
AT&T September 1985 - October 1996
Skills
MS Office Suite, Access, ERP, Excel, TCP/IP, Training & Development, Troubleshooting, Inventory Management, IT Management, IT Operations, Problem Solving, Process Improvement, Telecommunications..., Telecom Technologies, Telephone Skills, Telecommunications, Administration, Office Administration, Server Administration, Wireless Networking, Microsoft Office, System Administration, Microsoft Excel, Logistics, Purchasing, Forecasting, Pricing, Management, Sales Operations, Training, Leadership, Quality Assurance, Analysis, Product Management, Databases, Sales, Operations Management, Coaching, Employee Training
Education
MS Gulf Coast Jr. College 1978 — 1980
Associates Degree, Marketing and Distribution
Mississippi Gulf Coast Community College 1978 — 1980
Associate's degree, Sales, Distribution, and Marketing Operations, General
Carousel Industries May 2014 - Present
Avaya August 2011 - May 2014
Avaya Inc March 2006 - August 2011
Avaya Inc. October 1998 - March 2006
Lucent Technologies April 1997 - October 1998
Microworld Computers July 1995 - April 1997
United States Army July 1986 - July 1995
Skills
Avaya, SIP, VoIP, Video Conferencing, Unified Communications, Telephony, Integration, Telecommunications, Voice Mail, IP, Unix, Networking, Network Security, Technical Support, LAN-WAN, TCP/IP, Unified Messaging, Security, Professional Services, Linux, Modular Messaging, CTI, IVR, Avaya Aura, WAN, Network Design, Contact Centers, Switches, Wireless, Network Architecture, Routers, Messaging, H.323, Avaya Technologies
Education
Regis University 2000 — 2008
B.S, Computer Networking - Information Assurance
New Mexico State University 1993 — 1995
AT&T March 2011 - Present
Avaya, Inc. May 2006 - July 2010
Avaya Inc. August 2001 - May 2006
Avaya April 2004 - July 2005
Avaya April 2000 - August 2001
Avaya November 1999 - April 2000
Lucent Technologies November 1995 - November 1999
AT&T April 1993 - November 1995
Bell Labs 1990 - 1993
Skills
Scrum Product Owner, Requirements Analysis, Certified Ethical Hacker, Certified Scrum Master..., PMP, Telecommunications
Education
Stevens Institute of Technology 1983 — 1985
MSEE
Manhattan College 1976 — 1980
BS
Project Management Institute
Certified Project Management Professional
Scrum Alliance
Certified ScrumMaster
St. Saviour HS
Avaya September 2007 - Present
Avaya Inc. 1998 - 2007
Skills
SIP, Avaya, VoIP, IP, Unified Communications, Telephony, Telecommunications, TCP/IP, Routing, Ethernet, H.323, Switches, QoS, VMware, Legacy Systems, Converged Communications
Education
Metropolitan State University of Denver
Business, 2 years completed
Sanforce, LLC. March 2012 - Present
Siemens Enterprise Communications February 2010 - March 2012
Cross Telecomm April 2009 - February 2010
Avaya Inc. March 2002 - March 2009
Juniper Networks December 2000 - March 2002
Cisco Systems April 1998 - December 2000
Digital Equipment Corporation June 1995 - March 1998
Digital Equipment Corporation July 1993 - June 1995
Digital Equipment Corporation March 1986 - July 1993
Hewlett-Packard October 1982 - February 1986
Skills
Unified Communications, VoIP, SIP, Wireless, LAN/WAN, Next Generation..., Ethernet, Direct Sales, Cisco Technologies, MPLS, Telephony, Cloud Computing, Security, SaaS, Data Center, LAN-WAN, Networking, Telecommunications, Channel Partners, Routing, Solution Selling, Call Centers, Managed Services, Avaya, Professional Services, Network Security, Sales Management, IP, Enterprise Software, Contact Centers, Firewalls, Pre-sales, Network Architecture, Channel
Education
New Jersey Institute of Technology 1977 — 1981
BSEE, Computer Engineering
Jenne, Inc March 2011 - Present
Jenne, Inc March 2010 - Present
Avaya Inc. September 2000 - August 2008
Avaya 2001 - 2007
Bell Labs Lucent Technologies April 1996 - September 2000
AT&T March 1994 - April 1996
NCR Corporation December 1992 - March 1994
AT&T June 1987 - December 1992
Davies and Associates March 1986 - May 1987
KLM Associates May 1984 - March 1986
Skills
Unified Communications, Telecommunications, Telephony, Cisco Technologies, Ethernet, Switches, Avaya, SIP, VoIP, IP, MPLS, Wireless, Network Design, Call Center, Solution Selling, Contact Centers, Pre-sales, SIP Trunking, Networking, Call Centers, Video Conferencing, Sales Engineering, WAN, IVR, Routers, LAN-WAN, Network Engineering, Cloud Computing, Network Architecture, QoS, Avaya Technologies
Education
Purdue University 1978 — 1983
BS
Barnes & Noble January 2011 - Present
Zinio Systems June 2007 - September 2010
AT&T Interactive October 2008 - April 2009
MyPublisher April 2006 - May 2007
Zinio Systems August 2004 - September 2006
MyPublisher August 2002 - August 2003
Avaya Inc. October 1998 - July 2001
Trellis Software September 1996 - 1998
Stenograph August 1995 - September 1996
Institute of Geology and Geophysics 1985 - 1995
Skills
Android, Java, Mac OS X, Windows, OS X, Agile Methodologies, Software Development, Databases, Programming, Mobile Applications, SQL, C++, Architecture, Algorithms, Mobile Devices, Software Engineering, Design Patterns, Architectures, JSON
Education
Novosibirsk Instutute of Geology, Geophysics and Mineralogy 1988 — 1994
Ph.D, Chemistry
Novosibirsk State University (NSU) 1979 — 1985
MS, Geochemistry
Chain IQ Group AG May 2014 - Present
UBS January 2011 - April 2014
ImClone Systems, a wholly-owned subsidiary of Eli Lilly and Company March 2010 - November 2010
Merck February 2009 - March 2010
Novartis 2010 - 2010
Masterfoods December 2007 - August 2008
GlaxoSmithKline April 2006 - November 2007
Cadbury Schweppes September 2004 - September 2005
Avaya, Inc November 2003 - September 2004
Computer Sciences Corporation August 1998 - June 2003
Skills
Strategic Sourcing, Supplier Management, Sourcing, Procurement, Vendor Relations, Global Sourcing, eSourcing, Cross-functional Team..., Contract Negotiations, Cost Reduction, Vendor Management, Materials Management, Negotiation, Contract Management, Category Management, Strategy Development, Contract Negotiation, Outsourcing, Process Improvement, Change Management, Supply Chain Management, Purchasing, SAP, Sourcing & Procurement, Operational Excellence, Team Management, Business Process..., E-procurement, Manufacturing, Strategy, Project Management, Supply Management, Six Sigma, Pricing, Analysis, Supplier Negotiation, Logistics, Management, Supply Chain, Product Development, Leadership, Strategic Planning, Team Building, Business Strategy
Education
University of Leicester 1994 — 1995
Postgraduate Diploma, Economics
Ramapo College of New Jersey 1992 — 1994
BA, Economics
Seton Hall University 1989 — 1991
N/A, Finance
United States Department of Defense September 2012 - Present
Josephine Ferrara LLC May 2010 - September 2012
South Jersey Technology Park at Rowan University September 2011 - May 2012
South Jersey Technology Park at Rowan University September 2011 - May 2012
Center For Sustainable Design May 2011 - May 2012
South Jersey Technology Park at Rowan University September 2010 - May 2012
Phi Kappa Psi Fraternity December 2010 - December 2011
Avaya Inc November 2007 - July 2008
Skills
Data Analysis, Matlab, PowerPoint, Testing, Research, Leadership, Signal Processing, Training, Management, Microsoft Excel, Microsoft Office, XML, Time Management, Public Speaking
Education
Penn State University 2014 — 2017
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering
Rowan University 2008 — 2012
Electrical and Computer Engineering, Honors Concentration and Specialization in Bio-Systems and Signals
CSC April 2015 - Present
Avaya January 2011 - April 2015
Deltacom August 2009 - December 2010
Avaya Inc. February 2006 - August 2009
WilTel Communications July 2002 - January 2006
WilTel Communications March 1999 - July 2002
American Airlines Employees FCU April 1998 - March 1999
Skills
Pricing, Sales Process, Contract Negotiation, Sales Management, Financial Analysis, Negotiation, Telephony, Managed Services, RFP, Unified Communications, Contract Negotiations, Call Center, Channel, Solution Selling, Telecommunications, Professional Services, Strategic Partnerships, VoIP, Consultative Selling, Vendor Management, SIP, MPLS, Carriers, IP, Hosted Services, Management, Selling, Pre-sales, Wireless, Product Management, Call Centers, Business Development, Co-location, Salesforce.com, Direct Sales, Strategy, Sales, Cloud Computing
Education
Oklahoma City University 2000 — 2003
MBA
Oklahoma State University 1992 — 1995
B.S.
AVAYA, INC October 1999 - November 2009
Lucent Technologies spin-off from AT&T October 1998 - October 1999
AT&T September 1997 - October 1998
Skills
Telecommunications, Strategy, Project Management, IP, Management, PMP, VoIP, SIP, Software Documentation, Project Planning, Networking
Education
The George Washington University
Prince George's Community College
Avaya Inc. 2005 - 2015
Avaya 2002 - 2005
Avaya Labs Research 2000 - 2001
Siemens Corporate Research 1987 - 2000
Skills
SIP, Telephony, IP, Product Strategy, Telecommunications, Product Management, Statistical Modeling, VoIP, Unified Communications
Education
Rutgers University-New Brunswick 1998 — 2001
MBA, Management of Innovation & Technology
Princeton University 1983 — 1988
PhD, Electrical Engineering
The Cooper Union for the Advancement of Science and Art 1979 — 1983
BE, ME, Electrical Engineering
Ericsson July 2014 - Present
Raytheon March 2009 - June 2014
Prudential Financial 2008 - 2008
Subex Technologies 2007 - 2008
Archive Systems 2005 - 2007
Span Informatics Inc 2002 - 2007
Avaya Inc 2004 - 2004
Punjab Wireless 1997 - 1998
Skills
C#, ASP.NET, VB.NET, JavaScript, Microsoft SQL Server, jQuery, Web Development, Web Services, Infragistics, DevExpress, TDD, NUnit, LINQ, .NET, MVC, ASP.NET MVC, JSON, Test Driven Development, Web Services API, Website Development, SOA, Database Design, AJAX, SSIS, ADO.NET, CSS, IIS
Education
New Jersey Institute of Technology
BSEE, Electrical Engineering
Identity Ecosystem Steering Group (IDESG) April 2014 - Present
LexisNexis October 2008 - Present
ChoicePoint Inc. July 2006 - September 2008
Avaya Inc. November 1998 - July 2006
Cendant Inc./RCI June 1996 - November 1998
Vanderbilt Institute for Public Policy Studies 1992 - 1996
Skills
Strategy, Product Management, Strategic Planning, Identity Management, Marketing, Competitive Intelligence, Management, B2B Marketing, Strategic Partnerships, Market Planning, SaaS, Business Development, B2B, Team Leadership, Program Management, Cross-functional Team..., Product Lifecycle..., CRM, Competitive Analysis, Enterprise Software, Analytics, Leadership
Education
Vanderbilt University 1992 — 1997
PhD, Policy Development and Program Evaluation
Otterbein University 2000 — 2002
MBA, Information & Technology Mgmt
Vanderbilt University 1992 — 1996
MPP, Public Policy
Vanderbilt University 1988 — 1991
BS, Human and Organizational Development
Cadence LLC February 2009 - Present
Network Cadence 2009 - Present
LightSquared 2009 - Present
Avaya, Inc January 2002 - December 2008
MCK Communications 1997 - 2002
NetGenesis 1996 - 1997
Bay Networks 1991 - 1996
Skills
VoIP, SaaS, Product Management, Solution Architecture, Telecommunications
Education
Purdue University
BS, Electrical Engineering
Musicnet January 2007 - Present
Big Fish Games June 2006 - September 2006
Avaya, Inc January 1996 - August 2002
Lucent Technologies Bell Laboratories September 1999 - September 2000
Mosaix, Inc. January 1996 - September 1999
Server Logic June 1994 - January 1996
Computer Associates June 1988 - June 1994
Applied Data Research June 1982 - June 1988
Education
Seattle University 2004 — 2006
MBA, E-Commerce, 3.78
Pennsylvania State University, University Park 1978 — 1982
BS, Computer Science
Apttus June 2014 - June 2015
Oracle January 2014 - June 2014
BigMachines November 2012 - December 2013
Rain Rocks Marketing Services, Inc January 2009 - October 2012
Avaya Inc January 2007 - October 2008
TeleTech May 2004 - May 2006
Language Line Services March 2002 - April 2004
Moore North America May 1997 - February 2002
Reynolds & Reynolds Company January 1992 - May 1997
Skills
Business Development, Sales Management, Strategic Partnerships, CRM, Strategic Planning, Solution Selling, Sales, Lead Generation, Sales Process, Building Relationships, Strategy, Selling, Enterprise Software, Team Building
Education
Montclair State University 1986 — 1990
BS, Business Administration, Marketing
100 Year Starship May 2012 - Present
Sisters Tri-ing Health and Fitness Group, Inc. June 2007 - January 2015
Avaya Inc May 2008 - April 2012
Avaya Inc May 2003 - April 2008
Ride or Die, LLC 2001 - 2007
Avaya Inc October 2000 - May 2003
Skills
Strategy, Organizational..., Program Management, Leadership, Change Management, Management, Team Building, Strategic Planning, Executive Coaching, Coaching, Leadership Development, Business Development, Aerospace, Public Speaking, Business Process..., Analysis, Process Management, Strategic Partnerships, Social Media, Fundraising, Cross-functional Team..., Team Leadership, Nonprofits, Training, Telecommunications, Start-ups, MBTI, Proposal Writing, Conflict Management, Budgets, Community Outreach, Product Development, Time Management, Management Consulting, Entrepreneurship, Executive Management, Process Improvement, Project Planning, Business Strategy, Talent Management, Performance Management, Vendor Management, Operations Management, Workshop Facilitation, Staff Development, MBTI Qualified, Consulting, Business Planning
Education
New Mexico State University 1991 — 1993
MA
The University of Georgia 1987 — 1990
AB
Voice & Data Networks, Inc. October 2010 - Present
Aspect Software January 2009 - October 2010
Avaya Inc June 2001 - December 2008
Norstan 1995 - 1998
Skills
Microsoft Exchange, DNS, Video Conferencing, Outsourcing, Active Directory, Cisco Nexus, Frame Relay, CRM, CTI, Avaya, SIP, Cisco Technologies, Professional Services, IP, VoIP, Integration, Contact Centers, Unified Communications, IVR, Cloud Computing, Enterprise Software, Switches, Solution Selling, Telephony, H.323, Networking, Wireless, Unified Messaging, Data Center, TCP/IP, Telecommunications, ACD, Managed Services, Avaya Technologies
Education
Lynchburg College 1988 — 1992
St. Rose of Lima Academy - Short Hills, NJ January 2010 - June 2012
Avaya October 2007 - May 2009
Avaya January 2007 - September 2007
Avaya October 2004 - February 2007
Avaya, Inc March 2000 - September 2004
Lucent Technologies January 1999 - March 2000
Lucent Technologies February 1998 - January 1999
Lucent Technologies December 1996 - February 1998
AT&T August 1990 - January 1996
Skills
Unified Communications, Product Management, Strategy, Product Development, VoIP, Telecommunications, Telephony, Avaya, IP, Go-to-market Strategy, Wireless, Contact Centers, Marketing Strategy, Solution Selling, Mobile Devices, Product Marketing, CTI, SIP, Video Conferencing, Cloud Computing, Sales Enablement, Channel, Professional Services, Managed Services, Pre-sales, Telepresence, Voice & Data Convergence, Call Center, IVR, IP PBX, Partner Management, SaaS, H.323, Hosted Services, Channel Partners, Strategic Partnerships, Sales Engineering, SIP Trunking
Education
Rochester Institute of Technology 1985 — 1989
Bachelor of Applied Science (BASc), Communications
Rochester Institute of Technology 1985 — 1989
Goldman Sachs August 2010 - Present
IPC Systems, Inc. 2009 - July 2010
Avaya Inc May 2001 - 2008
Equalfooting March 2000 - May 2001
PlanetAsia October 2000 - April 2001
Icode Inc March 1997 - September 2000
Education
National Institute of Technology Karnataka 1994 — 1997
MCA, Computer Applications
Osmania University 1991 — 1993
BSc, Computer Science
School of Visual Arts
Convergys May 2008 - Present
Avaya Inc January 1999 - January 2007
Convergys Corporation January 1998 - January 1999
Convergys Corporation January 1994 - January 1998
Education
Nova Southeastern University
Nova Southeastern University
Bachelor of Science, Business Management
MetLife August 2013 - Present
Avaya Inc. July 2007 - August 2013
Ingersoll Rand Company January 2005 - July 2007
Ingersoll Rand Company February 2003 - January 2005
Paramount Limited, India June 1998 - July 2000
Skills
Performance Management, Talent Management, Employee Engagement, Succession Planning, Deferred Compensation, Talent Acquisition, Personnel Management, Leadership Development, HRIS, Employee Relations, HR Policies, Onboarding, Workforce Planning
Education
Rutgers University-New Brunswick 2000 — 2002
Masters in Human Resources Management, Human Resources
The Maharaja Sayajirao University of Baroda
Masters of Social Work, Social Work
Avaya January 2012 - Present
Avaya Inc September 2001 - December 2011
Lucent Technologies January 1999 - September 2001
Cabletron Systems September 1996 - February 1999
Cabletron Systems Inc July 1997 - January 1999
Cabletron Systems Inc December 1996 - July 1997
Cabletron Systems Inc June 1993 - December 1996
Skills
Unified Communications, Managed Services, Direct Sales, Avaya, VoIP, Salesforce.com, Channel Partners, Telephony, SaaS, Channel, Solution Selling, Call Centers, Cloud Computing, Account Management, Sales
Education
Plymouth State University 1987 — 1991
BS, Marketing
Aditi Staffing April 2015 - Present
Lakecrest Consulting, LLC April 2012 - Present
KGS (Kforce Government Solutions) December 2012 - January 2015
Trimble Navigation June 2012 - December 2012
Accenture July 2006 - June 2012
George Group- Accenture 2006 - January 2011
AVAYA, Inc December 2004 - June 2006
Sun Microsystems 2000 - 2004
Centura-American Home Patient 1998 - 2000
Skills
Operations Management, Team Building, Problem Solving, Profit Maximization, Operational Excellence, Consulting, Business Process..., Six Sigma, Program Management, Process Improvement, Management Consulting, Project Management, Continuous Improvement, Lean Manufacturing, Business Transformation, Black Belt, Performance Management, Strategy, Training, Management, Team Leadership, Business Process..., Process Engineering, Leadership, Business Strategy, Change Management, Business Process, Business Process Mapping, Cross-functional Team..., Business Development, Quality Management, Coaching, Performance Improvement, Quality Assurance, Process Management, Business Analysis, Project Portfolio..., DMAIC, Value Stream Mapping, Metrics, Business Process Design, Vendor Management, Outsourcing, Minitab, Supply Chain Management, Service Delivery, PMP, IT Strategy, Governance
Education
Regis University 1998 — 2000
Masters, Information Technology
University of Colorado Denver 1994 — 1998
BA, Psychology
CPrime Scrum Master
Knowledge Academy
Knowledge Academy
AT&T Labs, Inc. August 2010 - Present
AT&T 2008 - September 2010
Avaya Inc December 2000 - May 2008
Paradyne Inc 1995 - 2000
Bell Labs 1977 - 1995
Skills
VoIP, Telephony, Telecommunications, IP, SIP
Education
Rutgers University-New Brunswick 1986 — 1989
Masters, Electrical Engineering
New Jersey Institute of Technology 1978 — 1984
BSEE, Electrical Engineering
Beacon People Solutions, LLC May 2007 - Present
Avaya Inc. 2000 - 2005
Bell Labs Lucent Technologies September 1996 - February 2000
AlliedSignal, Inc 1995 - 1996
Nortel June 1990 - September 1995
Skills
Talent Management, Succession Planning, Executive Coaching, Leadership Development, Leadership, Change Management
Education
Pace University - Lubin School of Business 1989 — 1992
Master of Business Administration (M.B.A.), Strategic Management and Planning
Comcast Cable February 2014 - Present
Apex Systems INC February 2012 - February 2014
Intrado March 2011 - February 2012
Manpower Professional June 2010 - March 2011
IBM June 2010 - March 2011
Avaya, Inc December 2000 - June 2010
Avaya May 2000 - May 2010
Avaya January 2000 - January 2005
Skills
Avaya, Troubleshooting, Servers, Hardware, VoIP, SIP Trunking, SIP, SBC, SS7, POTS, PSTN, PRI, ISDN
Education
Regis University 2008 — 2015
Bachelors of Science, Networking Security
Regis University 2008 — 2012
Computer Science, Network Security
Medtronic April 2015 - Present
Medtronic April 2009 - March 2015
Jack Morton Worldwide August 2008 - March 2009
Starbucks Coffee Company July 2005 - July 2008
E*TRADE Financial June 2004 - June 2005
Avaya Inc. May 2002 - May 2004
Reuters America October 1997 - April 2002
Skills
Financial Modeling, Financial Analysis, Team Building, Forecasting, Managerial Finance, Business Planning, Auditing, Strategic Planning, Analysis, Strategy, Finance, Program Management, Financial Reporting, Leadership, Management, Business Strategy
Education
New York University - Leonard N. Stern School of Business 2000 — 2002
Master of Business Administration (MBA), Finance
Rutgers University-New Brunswick 1993 — 1996
BS, Finance
Avaya Inc 2005 - Present
Education
New Jersey Institute of Technology 1969 — 1976
Converged Networks LLC March 2002 - Present
Avaya Inc April 2000 - March 2002
Cabletron Systems March 1997 - April 2000
Education
Mount Washington College
Associate, Computer Sciences major
Avaya University
ACS, IP Telephony, Modular Messaging
Cabletron University
Cisco University
Arbor Networks March 2008 - November 2009
Self employed 2004 - 2007
Avaya Inc 1999 - 2003
NEC Computer System Division 1996 - 1999
Skills
Databases, TCP/IP, Testing, Unix, Routing Protocols, Quality Assurance, Operating Systems, Agile Methodologies, Networking, Embedded Systems, OSPF
Education
Northeastern University
BSEE, Engineering
Northeastern University
BSEE, Engineering
Illumetek Corp. April 2008 - Present
Amos Data Systems July 2007 - April 2008
New Horizons Computer Learning Centers February 2006 - July 2007
OEConnection January 2004 - August 2005
Avaya Inc. February 1998 - December 2003
Skills
Project Management, Management, Account Management, Team Building, Energy, Marketing, Sales Operations, Lighting, Microsoft Office, Energy Efficiency, Negotiation, Vendor Relationship..., Supplier Sourcing, Supply Chain Management, Program Management, Collaborative Problem..., Problem Management, Cross-functional..., Strategic Planning, New Business Development, Sales
Education
Miami University 1987 — 1991
Bachelor of Arts, International Studies
Medina Senior High School 1983 — 1987
High School
Level 3 Communications Member of Technical StaffLucent TechnologiesOctober 1995 - October 2000
Avaya, Inc 2000 - 2000
Education
Minnesota State University, Mankato 1981 — 1984
Avaya Inc January 1997 - December 2011
Lucent Technologies January 1993 - January 1996
Skills
Avaya, Troubleshooting, SIP, Telecommunications, Call Centers, Avaya Communication..., Technical Support, Telephony, VoIP, Linux, Wireless, WAN, LAN-WAN, Unified Communications, IP, Routing, IVR, Switches, TDM, Ethernet, MPLS, TCP/IP, System Administration, CTI, Network Engineering, Routers, ISDN, Network Design, QoS, T1
Education
Miami University 1988 — 1992
B.A., Political Science
Avaya Inc. June 1992 - Present
Avaya Government Solutions 1987 - Present
Avaya Federal Solutions August 1987 - August 1992
Skills
Unified Communications, SIP, Telecommunications, Avaya, Managed Services, IP, Telephony, Wireless, LAN-WAN, Cloud Computing, QoS, Data Center, VoIP, IVR, Channel Partners, Solution Selling, Call Centers, MPLS, Security, Contact Centers, Professional Services, Ethernet, WAN, Video Conferencing, Network Architecture, Avaya Technologies
Education
Rutgers, The State University of New Jersey-New Brunswick
Avaya January 2012 - Present
Avaya August 2010 - January 2012
Avaya Inc. August 2007 - August 2010
Avaya Inc. August 2004 - August 2007
Avaya Inc. December 1999 - August 2001
California Casualty Management Co May 1996 - March 1999
California Casualty Management Co May 1985 - May 1996
California Casualty Management Company August 1982 - May 1985
Atlas Hotels August 1980 - August 1982
Skills
CTI, Call Recording, Product Management, Product Support, Avaya, System Testing, VoIP, SIP, Call Logging, IP, Call Centers, ACD, Telephony, Testing, Contact Centers, TDM, Telecommunications, Unified Communications, Call Center, Cloud Computing, Integration, Technical Support, Troubleshooting, H.323, Wireless, Ethernet
Education
Northern Arizona University 1976 — 1980
BSBA, Business Admin, Management, Marketing
Point Loma HS 1973 — 1976
Cox Automotive Inc. January 2015 - Present
Avis Budget Group May 2013 - December 2014
Avis Budget Group October 2011 - May 2013
Ball Aerospace & Technologies Corp. January 2010 - December 2010
AVAYA INC June 2006 - September 2009
Western Union February 2004 - May 2006
Skills
Process Improvement, Project Management, Change Management, Strategic Planning, Management, Forecasting, Labor Relations, CMS, Contact Center..., Call Center, Program Management, Operations Management, Vendor Management, Customer Satisfaction, Cross-functional Team..., Team Leadership, Telecommunications, Business Process..., Integration, Team Building, Call Centers, Business Analysis, Six Sigma, CRM, Coaching, Training, Leadership, Budgets, PMO, Business Process, Sales, Project Planning, Strategy, Outsourcing, Analysis, Contract Negotiation, Security, Performance Management, Team Management, Process Scheduler
Education
WEBSTER UNIVERSITY
MBA, Business Administration and Management, General
Metropolitan State University of Denver
BSC, Aviation Technology
NaviSite January 2013 - Present
Avaya Government Solutions February 2011 - January 2013
Progressive Communications LLC March 2009 - October 2012
Fujitsu Network Communications October 2007 - February 2009
AVAYA INC 2001 - 2007
CISCO SYSTEMS, INC January 2000 - January 2001
Aspect Communications January 1999 - January 2000
INTERNATIONAL NETWORK SERVICES (INS) January 1997 - January 1999
MCI January 1996 - January 1997
MCI January 1995 - January 1996
Skills
Avaya, SIP, Telecommunications, Cisco Technologies, Switches, Routers, Pre-sales, Managed Services, Wireless, Cloud Computing, Firewalls, SaaS, Virtualization, OSPF, Enterprise Software, Sales Engineering, Networking, Integration, Telephony, Professional Services, Network Design, Disaster Recovery, Unified Communications, VoIP, Network Security, Troubleshooting, Solution Architecture, LAN-WAN, Call Centers, Solution Selling, VPN, IVR, IP, Avaya Technologies, Data Center, MPLS, Management, Network Architecture, Team Leadership
Education
Rider University 1976 — 1980
Bachelor of Science (BS), Secondary Education and Teaching
Rider University 1976 — 1980
Bachelor's degree, Secondary Education and Teaching
Walmart eCommerce April 2015 - Present
Walmart eCommerce October 2013 - April 2015
Walmart eCommerce April 2012 - September 2013
Walmart eCommerce July 2010 - March 2012
Amazon.com June 2009 - April 2010
Google June 2008 - August 2008
Avaya Inc. March 2008 - April 2008
Tata Consultancy Services September 2003 - August 2007
Skills
Cross-functional Team..., MultiChannel Commerce, Online Marketing, Analytics, Product Development, Financial Analysis, Pricing, SQL, Strategic Planning, Business Analysis, Product Management, Strategy, Business Strategy, Integration, Market Analysis, Marketing Strategy, Leadership, Marketing Management, Segmentation, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
MBA
Punjab Engineering College 1999 — 2003
Bachelor of Engineering
Avaya Inc Commander, Information Warfare OfficerU.S. Navy Reserve1981 - Present
Education
Regis University 1989 — 1992
Cisco Systems November 2008 - Present
Avaya Inc. 2005 - 2008
Insight 2001 - 2005
Comark 1999 - 2001
S.I.T.A 1990 - 1998
Skills
WAN, Networking, System Deployment, Telephony, Professional Services, Management, Cisco Technologies, Data Center, Network Architecture, Infrastructure, Unified Communications, Routing, Cloud Computing, CCIE, Managed Services, HP, Leadership, Security, Network Security
Education
Obafemi Awolowo University 1981 — 1986
BSc., Electronic and Electrical Engineering
University of Ife 1981 — 1986
BSc., Elect/Elect Engineering
Danbury Audi 2011 - Present
Dimension Data April 2008 - January 2010
Teltronics 2006 - 2008
Farmstead Telephone Group / Avaya January 2001 - January 2006
AVAYA, INC January 1996 - January 2001
AT&T January 1984 - January 1996
Skills
Unified Communications, Cloud Computing, SaaS, Customer Experience, Managed Services, Business Development, Strategy, Strategic Partnerships, Mobile Computing, Lead Generation, CRM, Management, Selling
Education
Pace University - Lubin School of Business 1976 — 1980
Bachelor of Arts, Marketing
Mt. St. Michael Academy
BT Americas Inc. September 2008 - Present
Avaya Inc. 2006 - 2008
Avaya 1998 - 2006
MCI Systemhouse 1997 - 1998
Liberty Mutual 1987 - 1997
Education
Our Lady of the Lake University
Business Management
Avaya, Inc HR Business PartnerAvaya2002 - Present
Nortel Networks 1985 - April 2003
Nortel 1985 - 2002
Education
Northern Virginia Community College
The Hain Celestial Group January 2014 - Present
The Hain Celestial Group October 2010 - January 2014
Avaya January 2008 - March 2011
Avaya Inc. April 2005 - March 2010
Nypro Colorado February 2004 - April 2005
Celestica 2000 - 2003
Skills
Forecasting, Sarbanes-Oxley Act, Process Improvement, Cost Accounting, SAP, Variance Analysis, Inventory Management, Internal Controls, Financial Analysis, Financial Reporting, Finance, Payroll, General Ledger, Accruals, Account Reconciliation
Education
Regis University
Bachelor of Science, Accounting
Regis Univeristy
Bachelor of Applied Science (B.A.Sc.), Accounting
Avaya Inc Technical DirectorNYNEX / VerizonApril 1970 - March 1996
Education
New York University - Polytechnic School of Engineering 1972 — 1975
MS Management, Information System
Avaya March 2004 - Present
Avaya Inc. January 2002 - March 2004
Avaya Inc. January 2002 - March 2004
AT&T 2001 - 2002
PwC November 1998 - April 2001
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Process Improvement, Revenue Recognition, Auditing, US GAAP, Internal Audit, Accounting, Sarbanes-Oxley, SAP
Education
Rider University 1994 — 1998
Bachelor of Science (B.S.), Accounting
Cisco Systems January 2012 - Present
Avaya Inc March 1991 - January 2012
Skills
Account Management, Avaya, Channel, Channel Partners, Cisco Technologies, Avaya Technologies
Education
Nova Southeastern University 1992 — 1994
MBA, Finance
Ally Financial Inc. February 2011 - Present
Marsh & McLennan Companies November 2007 - November 2010
Marsh & McLennan Companies November 2007 - November 2010
Avaya Inc April 2004 - November 2007
Women Presidents Organization 2002 - 2004
Deutsche Bank February 1997 - July 2003
Education
New York University 1977 — 1981
B.A.
Sound Mental Health July 2015 - Present
Fall City Tutoring Services August 2014 - Present
Snoqualmie Valley School District August 2011 - August 2014
Management Performance Associates March 2011 - October 2011
Physio Control a division of Medtronic July 2005 - July 2009
Attachmate July 1993 - 1999
Digital Systems International March 1991 - July 1993
Mosaix 1991 - 1993
Avaya Inc 1991 - 1993
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Medical Devices, Resume Writing, Strategy, Human Resources, Leadership, Training, Onboarding, Employee Relations, Coaching, Career Counseling, Research, Talent Management, Interviews, Organizational..., Strategic Planning
Education
Northcentral University 2012 — 2015
Master of Arts (M.A.), Marriage and Family Therapy/Counseling 2015 Expected Graduation
Michigan State University
B.S., Employee Relations
Independent Contractor June 2014 - Present
Avaya Inc January 2000 - May 2014
Lucent Technologies 1994 - 2000
Skills
Telecommunications, Project Management, Unified Communications, Professional Services, Program Management, Managed Services, VoIP, Call Centers, Call Center, Cross-functional Team..., Vendor Management, Software Documentation, Outsourcing, Contact Centers, Service Delivery, CRM, Strategy
Education
Knightsbridge University
BA, Businesss & finance
Parsons School of Design
AAS, Graphic Design
Samsung Fire & Marine Insurance December 2012 - Present
KAGRO International February 2012 - August 2012
Avaya, Inc July 2011 - December 2011
National Labor Relations Board January 2010 - May 2010
United States Army January 2001 - January 2004
Skills
Human Resources, Microsoft Office, Microsoft Excel, Performance Management, Organizational..., Leadership, Research, Strategic Planning, Contract Negotiation, Customer Service, Negotiation, Organizational..., Outlook, Employee Relations, Recruiting, Management, Employment Law, Employee Engagement, PowerPoint, HR Policies, Project Management, Social Media, Training, Leadership Development, Employee Benefits, Talent Management, Social Media Marketing, PeopleSoft, Analysis, Personnel Management, Compensation & Benefits..., Talent Acquisition, Deferred Compensation, Onboarding, Strategy, Sourcing, Benefits Administration, HR Consulting, New Hire Orientations, Sales, Time Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2011
Masters of Arts (M.A.), Labor and Employment Relations, 3.6
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Labor and Employment Relations
Avaya Inc 1997 - 2010
Skills
Management, Call Centers, Telephony, Wireless, New Business Development, Sales Operations, Team Building, Telecommunications, Vendor Management, Call Center, Process Improvement, Workforce Management, VoIP, Troubleshooting, Avaya, Customer Service, Customer Satisfaction, Unified Communications
Education
Associate Degree in Computer Science
Robert Morris University - Illinois
The City University of New York July 2014 - Present
Coast To Coast (CTC), Security & Event Operations January 2012 - February 2012
TeleCommunication Systems April 2010 - November 2011
Time Incorporated May 2003 - April 2010
AVAYA Inc. January 1998 - May 2001
Lucent Technologies January 1998 - January 1999
Cendant Corporation January 1994 - January 1998
Skills
Business Continuity, Program Management, Disaster Recovery, Project Management, Process Engineering, Negotiation, Marketing Strategy, Leadership, Project Planning, Business Analysis, Management, Vendor Management, Process Improvement, Risk Assessment, IT Strategy, Business Process..., Security Clearance, Strategic Planning, Information Technology, Contingency Planning, Security, SDLC, Emergency Management, Business Continuity..., Change Management, Integration, Risk Management, Project Portfolio..., Analysis, Strategy, Government, PMP, Cloud Computing, IT Management, Consulting, Data Center, Enterprise Architecture, PMO, CRM, Product Management, IT Service Management, ITIL, Enterprise Software, Telecommunications, Business Process, SaaS, Business Intelligence, Cross-functional Team..., Requirements Analysis, Information Security
Education
Pace University 2002 — 2004
Masters, Computer Science
New York University 1990 — 1994
BA, Business Communications
Erasmus Hall
AT&T December 2006 - Present
A.G. Edwards & Sons, Inc. December 2005 - December 2006
AVAYA, INC 1996 - 2002
Skills
Solution Selling, Cloud Computing, Unified Communications, Direct Sales, Account Management, VoIP, Telecommunications, Managed Services, Wireless, Salesforce.com
Education
Connecticut Computing Corp. 2014 — 2014
Comp TIA Network Plus and A Plus, Comp TIA certification, Network Plus Certification
The University of Connecticut School of Business 1982 — 1986
Master of Business Administration (MBA), Finance, General
Roanoke College 1974 — 1978
Bachelor of Arts (B.A.), Economics
Steinback Enterprises LLC January 2013 - Present
Beta Land Services 2012 - 2012
Redsky Land 2010 - 2012
Transcontinent Oil Co July 2009 - October 2009
Transcontinent Oil CompanyTranscontinent Oil Co May 2008 - July 2009
Graebel Relocation Services March 2007 - February 2008
Transcontinent Oil Co 2008 - 2008
Campground Owner December 2003 - December 2006
Avaya Inc January 1981 - January 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Leases, Titles, Energy Industry, Negotiation, Natural Gas, Minerals, Oil/Gas, Title Opinions, Deeds, Energy, Title Searches, Pipelines, Oil & Gas Industry, Chain of Title, Division Orders, Land Acquisition, Oil & Gas
Education
Oklahoma City University 2012 — 2012
Petroleum Land Management, Certificate
Petroleum Landman School 2010 — 2010
Certificate
Front Range Community College 2003 — 2003
certificate, Accounting
Avaya, Inc Systems Application SpecialistAvayaDecember 2000 - Present
Forest City Enterprises 2010 - 2012
Education
Metropolitan State University of Denver 1984 — 1992
B.A., Journalism, Technical Communications
EY May 2010 - Present
Ernst & Young October 2001 - May 2010
Avaya, Inc June 2000 - July 2001
Lucent Technologies June 1998 - May 2000
Lucent Technologies July 1997 - May 1998
Lucent Technolgies October 1996 - June 1997
Lucent Technolgies March 1995 - September 1996
Skills
Executive Coaching, Leadership Development, Change Management, Workforce Planning, Workshop Facilitation, Project Management, Conflict Management, Systems Thinking, Job Design, Interventions, Organizational..., Talent Management, Organizational Design, Succession Planning, MBTI, PeopleSoft, Personnel Management, Talent Acquisition, Business Process..., Human Resources, Organizational..., Performance Management, HRIS
Education
Manhattanville College 1979 — 1983
BA, International Studies
Avaya Inc. January 2011 - Present
Nortel Networks January 2000 - March 2010
Skills
IVR, VoIP, Unified Communications, SIP, IP, CTI, Avaya, Wireless, Cloud Computing, Solution Selling, Telephony, Channel Partners, Enterprise Software, Telecommunications, Cisco Technologies, Contact Centers, Sales Process, MPLS, Avaya Technologies
Education
Northern Arizona University
BS, Computer Science
Avaya Inc. July 2011 - Present
Avaya Inc. January 1986 - April 2009
Education
University of Denver 1982 — 1986
MS, Computer Science
National Chengchi University
Siemens Healthcare February 2010 - Present
Consultedge Inc. January 2004 - February 2009
Consultedge Inc January 2004 - February 2009
Avaya Inc. November 2003 - January 2004
Avaya Inc November 2003 - January 2004
Expanets Inc. April 2000 - November 2003
Expanets Inc January 2000 - January 2003
Lucent Technologies June 1996 - April 2000
Lucent Technologies January 1996 - January 2000
Skills
IP, Technical Support, Telecommunications, Avaya, Troubleshooting, Telephony
Education
Montclair State University 1975 — 1979
Bachelors of Science, Marketing/Management
Montclair State College
Bachelor of Science, Marketing and Management
Carousel Industries July 2010 - Present
Altura Communication Solutions July 2010 - October 2010
Avaya Inc. August 2008 - March 2009
Avaya Inc. August 2007 - August 2008
Avaya Inc. August 1995 - August 2007
United States Army June 1988 - January 1992
Education
Corban College 1986 — 1987
Education
Mt. Hood Community College 1985 — 1986
General Studies
Portland State University 1984 — 1985
Electrical Engineering
Autonomy eTalk 2007 - 2009
Avaya, Inc November 2006 - March 2007
NICE Systems, Inc April 1999 - July 2006
US West January 1994 - January 1999
Education
Regis University 1988 — 1990
BS, Information Services
ExxonMobil 2014 - Present
Nalco April 2013 - September 2013
Pepsico July 2011 - December 2012
Pepsico July 2010 - December 2011
BT Conferencing January 2009 - July 2010
Avaya Inc. April 2000 - January 2009
Skills
Reverse Logistics, Vendor Managed Inventory, SAP R/3, Data Analysis, Billing Mediation, Liaison, Purchasing, Inventory Management, Supply Chain..., Materials Management, Pricing, Forecasting
Education
Regis University
Accounting, Accounting
University 1994 — 1997
Business Administration, Business
Teknicomm Inc. June 2008 - Present
Avaya Inc. February 1998 - October 2001
AT&T January 1986 - January 1998
AT&T July 1977 - December 1985
Skills
PMP, Telecommunications, PMO, Telephony, Vendor Management, Program Management, IVR, Project Portfolio..., VoIP, Project Management, Managed Services, Certified Project..., Telecommunications..., Project Delivery, Unified Communications
Education
The George Washington University 1995 — 1996
Master's Certificate, Project Management
Miami Dade College 1969 — 1972
AA, Business
Miami Killian Senior 1966 — 1969
Diploma
Avaya September 2013 - June 2014
Avaya Inc. September 2011 - August 2013
Jefferson County Workforce Center November 2010 - August 2011
Avaya July 2006 - April 2009
Avaya January 2003 - July 2006
Bell Labs Lucent Technologies October 1998 - January 2003
Education
Northwest Nazarene University 1975 — 1979
Bachelors of Science, Engineering Physics
Purdue University
Masters of Science, Computer Science
Avaya 2013 - Present
tw telecom, inc. 2009 - 2013
Avaya Inc 1998 - 2008
Skills
Managed Services, Unified Communications, Telecommunications, VoIP, Management, Telephony, SIP, MPLS, IP, Ethernet, Wireless, Solution Selling, Call Centers, Co-location, Product Management, Avaya
Education
Regis University
B.A., Business Administration
MCPS April 2002 - Present
MCPS April 2002 - Present
Montgomery County Public January 2002 - Present
Avaya Inc January 1997 - January 2001
Lucent Technologies 1995 - 2000
AT&T Federal Systems January 1983 - January 1997
AT&T 1983 - 1997
AT&T Federal Systems March 1988 - April 1995
AT&T Federal Systems July 1983 - March 1988
Skills
Coaching, Research, Telecommunications, Training, Customer Service, Leadership Development, Project Management, Strategic Planning, Leadership, Teaching, Sales, Public Speaking, Staff Development, Nonprofits, Curriculum Design, Curriculum Development, Event Planning
Education
University of Maryland College Park 1990 — 1993
BS, Business and Management
University of Maryland, College
B.S, Business and Management
Pace University
A.A, Liberal Arts
Avaya inc January 1985 - Present
Storage Technologies Corp, STK September 1981 - January 1985
Skills
Avaya, VoIP, Unified Communications, ACD, Linux, Telephony, SIP, Voice Mail, ISDN, TDM, H.323, IVR, T1, IP, LAN-WAN, Contact Centers, SIP Trunking, Switches, Ethernet, QoS, WAN, Routing, Managed Services, TCP/IP, MPLS, Cabling, Avaya Technologies
Education
Nova Southeastern University 1994 — 1997
Bachelor of Science, Profesional Management
Avaya September 2011 - Present
Avaya Inc October 2007 - September 2011
Galileo International May 2000 - June 2006
Skills
Avaya, Linux, Servers, Programming, Access, VoIP, SQL, Oracle SQL, Oracle, Call Center, LAN-WAN, Telephony, ISDN, Troubleshooting, TCP/IP, Telecommunications
Education
Regis University 2008 — 2011
MASTERS OF SCIENCE, ACCOUNTING
University of Colorado Denver
BACHELORS OF SCIENCE, BUSINESS ADMINISTRATION SPECIALIZED; IT
Anixter International Inc. June 2012 - Present
Trustwave January 2011 - May 2012
Andrew Corporation March 2006 - December 2007
Avaya Inc. September 2000 - February 2006
Alcatel-Lucent July 1997 - August 2000
Paul Hastings September 1990 - June 1997
Skills
Mergers
Education
Northwestern University School of Law 1987 — 1990
JD, Law
The Johns Hopkins University 1983 — 1987
BA, Philosophy
House of Elyon Designs & Co. Account ManagerAvaya Government SolutionsFebruary 1997 - December 2008
AVAYA INC. 1997 - 2008
Education
National-Louis University 2002 — 2004
MBA, Managerial Leadership
Scientific Research Corporation September 2013 - Present
Scientific Research Corporation October 2010 - September 2013
Scientific Research Corporation January 2009 - September 2010
Scientific Research Corporation July 2003 - December 2008
AT&T Bell Laboratories November 2002 - July 2003
Avaya, Inc October 2000 - October 2002
Lucent Technologies April 2000 - October 2000
AT&T Bell Laboratories June 1994 - March 2000
AT&T Bell Laboratories September 1981 - May 1994
Skills
Software Engineering, Systems Engineering, Network Engineering, C/C++, RTOS (Integrity, QNX,..., Embedded Systems, Enterprise Systems, Software Development, System Architecture, Android SDK / NDK, Java EE / SE / ME, Information Assurance, SDR Software Defined..., Unix, Linux, jQuery UI & Mobile /..., HTML 5 / SVG / MathML /..., Data Mining / NER Named..., VMWare vCenter vSphere..., SDLC Software..., DSP Digital Signal..., Algorithm Development, Cloud Computing, Configuration Management, Telecommunications, Technical Leadership, Active DoD TS/SCI..., OCONUS Experience /..., DoD Contracting &..., Maxwell's Equations, Computer Security, Defense, Testing, Requirements Analysis, 3D visualization, C, Software Defined Radio, C++
Education
New York University - Polytechnic School of Engineering 1987 — 1990
Masters, Electrical Engineering
Monmouth University 1982 — 1997
Bachelors, Electrical Engineering
Avaya Inc. October 1999 - Present
Lucent Technologies October 1995 - October 1999
AT&T / Western Electric September 1980 - October 1995
Education
Loyola University of Chicago - Graduate School of Business 1973 — 1976
M.B.A., Financial Management
University of Illinois at Urbana-Champaign - College of Engineering 1966 — 1970
B.S, Aeronuatical/Astronautical Engineering
General Services Administration (GSA) Government October 2002 - Present
Avaya Inc. January 1988 - April 2002
Education
Regis University 2000 — 2005
MSCIS, Computer Information Science
AT&T July 2015 - Present
Genband July 2013 - June 2015
Avaya, Inc December 2009 - June 2013
Nortel Networks July 2004 - December 2009
Nortel Networks February 1992 - July 2004
Skills
Unified Communications, Product Management, SIP, VoIP, Telephony, IP, Telecommunications, Product Lifecycle..., Product Marketing, Wireless, Enterprise Software, Routing, Managed Services, TCP/IP, Sales Engineering, SIP Trunking, Go-to-market Strategy, Release Management, Technical Presentations, Defining Product..., Competitive Analysis, Introducing New Products, OEM Management, Supply Chain, Document Management, Federal Government, Multi-Vendor Interop, UCR / JITC / APL Process, Project Team Management, Pricing Strategy, Training Delivery, Sales Presentations, Key Account Management, Hosted Services, Cloud Applications, UCaaS, WebRTC, OTT, PaaS, SBC, OAM&P, FCAPS, Global Business..., System Architecture, Pre-sales, SaaS, Integration, Cloud Computing
Education
Rensselaer Polytechnic Institute
21 graduate credit hours completed, M.S Computer Science, Graduate Level
State University of New York at Albany
24 graduate credit hours completed, M.S. Computer Science, Graduate Level
State University of New York at Albany
Bachelor of Science (B.S.), Computer Science, Summa Cum Laude, 3.94/4.0
Professional Services Group of Central New Jersey (Somerville) - Seeking Opportunities November 2010 - Present
1-800-fat-chance 2010 - Present
AVAYA, INC October 2002 - October 2010
AVAYA, INC July 2001 - October 2002
LUCENT TECHNOLOGIES September 1995 - July 2001
AT&T January 1990 - September 1995
Skills
VoIP, Ethernet, Switches, Telecommunications, DNS, Telephony
Education
Raritan Valley Community College 2011 — 2012
Certificate, CCNA
Middlesex County College 1968 — 1970
AAS, Electrical Technology
GE Global Research September 2013 - Present
GE Healthcare July 2012 - August 2013
TATA Consultancy Services June 2011 - June 2012
TinyMantis Games June 2008 - August 2008
Avaya Inc. January 2007 - June 2007
Skills
JavaScript, HTML 5, CSS3, Angular.js, Java, Java Enterprise Edition, Software Engineering, MySQL, Unix, Play!, REST, CSS
Education
University of Illinois at Urbana-Champaign 2013 — 2015
Master's Degree, Computer Science
Rensselaer Polytechnic Institute 2007 — 2011
BS, Computer Science & Game and Siulation Arts and Sciences
Panasonic Corp. of North America January 2014 - Present
Avaya Inc. April 2005 - January 2014
Celentano, Stadtmauer & Walentowicz, LLP June 1999 - March 2005
Skills
Commercial Law,..., Software and Hardware..., International..., Contract Negotiation..., Contracts for Developer..., Supplier Services..., Software Licensing, RFP, Contract Negotiation, Mergers & Acquisitions, Telecommunications, Licensing, Data Privacy, Management, Product Management, Procurement, Corporate Law, Intellectual Property, Corporate Governance, Executive Management, IP
Education
Pace University School of Law 2006 — 2008
L.L.M., International Commercial Law
Montclair State University 1999 — 2002
Bachelor of Arts (B.A.), Paralegal Certificate