Blue Cross and Blue Shield
Industry: Company
DescriptionBlue Cross Blue Shield Association is a federation of 36 separate United States health insurance organizations and companies, providing health insurance in the United States to more than 106 million people. Headquarters: Chicago, Illinois, United States CEO: Scott Serota Revenue: 457.4 million USD Number of employees: 1,253 Founded: 1929 Subsidiaries: Blue Cross Blue Shield of Massachusetts,
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Blue Cross and Blue Shield Employees
Blue Cross and Blue Shield of North Carolina August 2015 - Present
Quintiles January 2013 - Present
Quintiles April 2009 - Present
Quintiles October 2014 - April 2015
Blue Cross and Blue Shield August 2007 - April 2009
Patient Care August 2006 - August 2007
Ethicon January 2006 - August 2006
Lucent Technologies 1998 - 2001
Skills
Process Improvement, Cross-functional Team..., Visio, MS Project, Project Management, Project Planning, PMO, Quality Assurance, SharePoint, Software Documentation, Management, Program Management, Leadership, Microsoft Project
Education
University of Phoenix 2008 — 2013
Bachelors Degree of Science, Business Management, Completed - March 2013
Northampton Community College 2001 — 2003
Associates, Business Management
NCR Corporation February 2011 - Present
Road America May 2006 - December 2007
Blue Cross and Blue Shield August 2001 - May 2004
Skills
Active Directory, Troubleshooting, Windows Server, XP, Technical Support, Windows 7, IT Service Management, Servers, Computer Hardware, Service Delivery, Help Desk Support, Hardware, Cisco Technologies, Microsoft SQL Server, Incident Management, System Administration, Citrix, BMC Remedy, Call Centers, Software Installation, System Deployment, Windows XP
Education
Troy University 2009 — 2013
Blue Cross and Blue Shield April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - March 2015
Skills
Microsoft Office, Microsoft Excel, Accounting, Outlook, Financial Reporting
Education
Northeastern Illinois University 2000 — 2004
Bachelor's degree, Accounting
Market6 March 2014 - Present
CDW Corporation July 2007 - March 2014
Blue Cross and Blue Shield January 2007 - July 2007
Tickets Now 2006 - 2006
Volkswagen Financial Services 1996 - 2006
Skills
eCommerce Website and..., Quality Center, Quality Assurance, User Acceptance Testing, QTP, SDLC, Test Planning, Regression Testing, Software Quality..., Agile Methodologies, Test Automation, System Testing, Test Management, Requirements Analysis, Visio, SQL, Business Analysis, VSTS, .NET, Agile Project Management, Test Strategy, Android, Integration, HP Quality Center
Education
Southern Illinois University, Carbondale
Bachelor's degree
Stock Building Supply February 2015 - Present
Railinc Corp. October 2014 - December 2014
PiTech Solutions Inc May 2014 - October 2014
Intergraph Government Solutions November 2010 - October 2013
OfficeMax 2010 - 2010
Schneider Electric May 2006 - October 2009
Blue Cross and Blue Shield 2005 - 2006
UnitedHealth Group 2004 - 2005
UnitedHealth Group 2003 - 2004
ABB October 1999 - October 2002
Skills
Six Sigma Black Belt, Lean Six Sigma Certified, Consulting, Team Facilitation, Root Cause Analysis, Problem Solving, Software Project..., Project Engineering, Six Sigma, Process Improvement, Continuous Improvement, Cross-functional Team..., Project Management, Change Management, Business Process..., Quality Assurance, SharePoint, PMP, Program Management, Leadership, Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1997 — 1999
MBA, General Business
North Carolina State University 1986 — 1991
BS, Electrical Engineering
Goldsboro, High School 1982 — 1986
High School Diploma, General Studies
Soleo Health January 2015 - Present
M.M.C., INC 1996 - December 2014
Critical Care Systems September 2005 - December 2013
Critical Care Systems September 2005 - June 2010
Blue Cross and Blue Shield September 1997 - August 2005
Medical Management Consulting September 1997 - August 2005
Blue Cross & Blue Shield of Rhode Island 1998 - 2005
Coram Healthcare January 1995 - August 1997
BAXTER HEALTHCARE CORPORATION January 1994 - January 1995
Travacare Services Division February 1982 - January 1995
Skills
Managed Care, Home Infusion, New Business Development, Pediatrics, Physician Network..., Hospital Pharmacy, Hospitals, Change Management, Sales Management, Project Management, Management Consulting, Operations Management, home infusion sales, Customer Service, Contract Management, Provider Relations, Pharmacy Benefit..., Cardiopulmonary, Accountable Care, Disease Management, Account Management, Cross-functional Team..., HIPAA, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Home Care, Leadership, Management, Medicaid, Medicare, Sales, Selling, Strategic Planning, Team Building
Education
Providence College 1980 — 1985
Masters, Business Administration
Northeastern University 1973 — 1978
Bachelors in Science, Pharmacy, Bachelors in Science
Preferred Credit, Inc. July 2011 - Present
Smart-Site, LLC April 2009 - January 2011
Solutions Consulting of St Cloud October 2004 - April 2009
Blue Cross and Blue Shield of Minnesota 1998 - 2004
Blue Cross and Blue Shield 1992 - 1998
Skills
Health Insurance, Customer Service, Project Management, Call Center, Team Building, Strategic Planning, Leadership, Process Improvement, Cross-functional Team..., Management, Call Centers, SEO, Customer Satisfaction, Time Management, Training, Direct Sales, Leadership Development, Business Intelligence, Coaching, Account Management, Vendor Management, Team Leadership, Budgets, Daily Operations...
Education
College of St. Catherine 1988 — 1992
Bachelor of Arts (BA), Psychology
Hailstone Insurance Group July 2015 - Present
Brady Ingle Farmers Insurance June 2014 - January 2015
Williams Benefit Studio February 2008 - December 2012
Clark, Waters & Hardy, LLC February 2008 - February 2010
Hailstone Insurance Group April 2001 - February 2008
Claimsnet.com January 2000 - February 2002
Lynn Clark, CFS, ChFC February 1998 - December 1999
Blue Cross and Blue Shield August 1996 - February 1998
Skills
Health Insurance, Group Insurance, Health Savings Accounts, Employee Benefits, Disability Insurance, Sales, Customer Service, Brokers, Term Life Insurance, Life Insurance, Insurance, Underwriting, Critical Illness, COBRA, Property & Casualty..., Whole Life
Education
Richland Community College 2000 — 2004
Social Sciences; Communication
The University of Texas at Austin 1994 — 1995
New York Life January 2007 - Present
New York Life January 1987 - December 2006
Blue Cross and Blue Shield 1984 - 1987
Royal Insurance 1982 - 1984
Skills
IT Management, IT Infrastructure..., IT Strategy, System Deployment, Business Analysis, Solution Architecture, Disaster Recovery, Vendor Management, Websphere, Middleware, Integration, Identity Management, Siteminder, Infrastructure..., Requirements Analysis, Managing IT..., Infrastructure..., IT Infrastructure Design, Management, Enterprise IT..., Network Security, Infrastructure, ITIL
Education
City University of New York-Queens College
Bachelor's Degree, Computer Science
Pogust, Braslow & Millrood January 2005 - Present
Sherman, Silverstein, Kohl, Rose & Podolsky 1997 - 2005
Blue Cross and Blue Shield 1997 - 1997
Skills
Litigation, Employment Law, Insurance Law, Civil Litigation, Class Actions, Commercial Litigation, Product Liability, Legal Research, Legal Writing, Personal Injury, Toxic Tort, Medical Malpractice, Wrongful Death, Trial Practice, Torts
Education
Temple University - James E. Beasley School of Law 1993 — 1996
JD
University of Pennsylvania 1989 — 1993
Bachelor of Arts (BA), International Relations
Blue Cross and Blue shield July 2014 - Present
bioMerieux March 2013 - April 2014
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
Northern Illinois University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology
Complete Staffing Solutions September 2011 - Present
Conservation Services Group March 2009 - August 2011
Complete Staffing Solutions February 2008 - March 2009
Nate Whipple Radiology June 2004 - October 2007
FairPoint Communications 2003 - 2005
Blue Cross and Blue Shield October 2003 - January 2004
Tabloid Publications August 2003 - November 2003
The Employment News 2003 - 2003
Skills
Account Management, Customer Service, Sales, New Business Development, Cold Calling, Social Media Marketing, Microsoft Office, Microsoft Excel, Outlook, Social Media, Marketing, Recruiting, Advertising, PowerPoint, Event Planning, Employee Relations, Sales Management, Team Building, Microsoft Word, Marketing Communications, Program Management, Leadership, CRM, Networking, Salesforce.com, Call Centers, Training, Management, Sales Presentations, Time Management, Customer Satisfaction, Team Leadership, Business Development, Interviews, Sourcing, Building Relationships, Direct Sales, Human Resources, Internet Recruiting
Education
Southern New Hampshire University 1995 — 2003
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Southern New Hampshire University 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
System One Services November 2010 - Present
Coca-Cola Enterprises July 2010 - October 2010
Convergys (Dupont Account) May 2008 - May 2010
Business Technology Group October 2004 - December 2008
Blue Cross and Blue Shield 2000 - 2004
Barnett Banks 1991 - 1999
Trecom Business Systems 1988 - 1989
Skills
Engineering, HR Policies, Talent Acquisition, Internet Recruiting, Recruiting, Technical Recruiting, Talent Management, Sourcing, Applicant Tracking..., Human Resources, Leadership, Permanent Placement, Screening Resumes, Temporary Placement, Contract Recruitment, Business Development, Staffing Services, Interviews, Hiring, Management, Personnel Management, HRIS, Training, Taleo, Screening, Networking, Temporary Staffing, Executive Search, Benefits Negotiation, College Recruiting, Staff Augmentation, Job Fairs, New Hire Orientations, Resume Writing, Recruitment Advertising, Onboarding, Employee Relations, Cold Calling, Workforce Planning, Consulting, Job Descriptions, Employee Benefits, Employee Training, Interview Preparation, Strategy
Education
Texas A&M University-Corpus Christi 1980 — 1983
BS in Education, Education
PIAA of Ohio January 2015 - Present
Diversified Insurance Service, LLC 1997 - Present
PIAA of Ohio 2011 - 2013
Blue Cross and Blue Shield 1978 - 1987
Skills
Commercial Insurance, Property & Casualty..., Insurance, Professional Liability, General Insurance, Casualty, Underwriting, Liability, Commercial Lines, Legal Liability, Life Insurance, Risk Management, Workers Compensation, Health Insurance, D&O, Term Life Insurance, Umbrella Insurance, Employment Practices..., Claim, Brokers, Business Strategy, Leadership, Strategic Planning, Casualty Insurance, Marketing Strategy, Business Continuity..., Disaster Response, Disaster Recovery
Education
Owens Community College 1976 — 1977
Business Administration and Management, General
FedEx August 2010 - May 2014
FedEx Express October 1999 - August 2010
FedEx Express 1998 - 1999
FedEx Express 1990 - 1998
FedEx Express 1983 - 1990
Blue Cross and Blue Shield 1978 - 1983
Skills
Leadership, Call Center, IT Strategy, IT Management, Business Process..., Program Management, Change Management, Mergers, Business Intelligence, Business Strategy, Vendor Management, Business Process..., Strategic Planning, Integration, Business Transformation, Outsourcing, Project Management, Contract Negotiation, Mergers & Acquisitions, Strategic Vision, Data Center, Process Improvement, Management, Team Leadership, ITIL, Information Technology, Supply Chain Management, Software Development
Education
The Hong Kong University of Science and Technology 1999 — 2000
MBA, Business with a focus on China
State Tech in Memphis
Associate, Computer Science
Nasa-Honeywell April 2007 - December 2008
Blue Cross and Blue Shield August 2006 - November 2006
Buzzeo Inc, Scottsdale, AZ 1989 - 1990
Dee Howard co 1984 - 1989
Education
Queens College 1965 — 1971
Platinum Partners Realtors November 2006 - Present
Downers Grove Moose Family Center #1535 2005 - Present
WYBA 2006 - 2008
Collins Consulting 2002 - 2005
RAB & Associates May 1986 - February 2002
Osco Drug February 1998 - February 2001
Motorola September 1996 - May 1998
Blue Cross and Blue Shield January 1996 - September 1996
Motorola October 1995 - January 1996
Trans America Finance August 1995 - September 1995
Education
Triton-College 1974 — 1974
Western Illinois University 1972 — 1974
Proviso West 1968 — 1972
Blue Cross and Blue Shield May 2008 - Present
Skills
Employee Benefits, Benefits, Insurance, Dental, Customer Relations, Health Savings Accounts, Disability Insurance, Health Insurance, Sales, Customer Service, Account Management, Healthcare, Brokers, Managed Care, Human Resources, Analysis
Education
The University of Georgia 1996 — 2001
BA, Risk Management and Insurance
Three Rivers Behavioral Health, LLC January 2015 - Present
Correct Care Solutions June 2012 - January 2015
Blue Cross and Blue Shield May 2007 - June 2012
Palmetto GBA December 2003 - May 2007
Skills
Medicare, Leadership, Customer Service, Data Entry, Access, Microsoft Office, Microsoft Excel, Healthcare, Process Improvement, Managed Care, Accounts Receivable, Outlook, Healthcare Management, Hospitals, Healthcare Information..., Strategic Planning, Team Building, Call Centers, Medicaid, Risk Management, Healthcare Compliance, Healthcare Improvement
Education
Strayer University 2014 — 2016
Master's degree, Health/Health Care Administration/Management
Southern Wesleyan University 2008 — 2010
Master of Business Administration (M.B.A.), Finance and Ethics
Southern Wesleyan University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
South Carolina State University 1997 — 2000
n/a, Speech Pathology
Tano Ventures 2013 - Present
Tano Capital 2012 - Present
Tano Capital 2010 - 2012
Alternative Investments 2009 - 2010
Barclays Global Investors 2007 - 2009
Blue Cross and Blue Shield June 2005 - May 2006
Franklin Templeton Investments 2006 - 2006
Adler Planetarium 2005 - 2006
Adler Planetarium 2000 - 2005
Skills
Private Equity, Venture Capital, Due Diligence, Financial Analysis, Valuation, Investments, Business Strategy, Fundraising, Marketing, Equities, Fixed Income, Mergers & Acquisitions, Strategy
Education
The University of Chicago Booth School of Business 2004 — 2007
MBA
Technical University of Wroclaw 1992 — 1997
M.S.
civil servant July 1998 - Present
Federal Civil Serice 1984 - 1998
U.S. Department of Agriculture 1983 - 1984
U.S. Army Civilian 1982 - 1983
Computer Science Corporation 1981 - 1982
U.S. Navy Civilian 1979 - 1981
National Space Technology Laboratory 1977 - 1979
Blue Cross and Blue Shield May 1977 - October 1977
u.s. army February 1970 - February 1977
Skills
Golf, Tennis, Humor, Patience, optimism, Cooking
Education
The University of Texas at San Antonio 1971 — 1974
Computer Science
Florida Junior College at Jacksonville 1967 — 1968
n/a, business
University of South Florida 1966 — 1967
none, Philosophy
cristobal hs 1966 1963 — 1966
Apervita, Inc. March 2015 - Present
PEAK6 Investments LP January 2013 - January 2015
OptionsHouse January 2013 - January 2015
Verge Solutions, LLC May 2011 - December 2012
Tribune Company February 2010 - May 2011
Blue Cross and Blue Shield April 2009 - February 2010
Manifest Digital December 2008 - March 2009
Designkitchen May 2008 - August 2008
Getco LLC May 2006 - April 2008
VisualMedia November 2004 - December 2006
Skills
JavaScript, AJAX, Backbone.js, SASS, jQuery, MySQL, CSS3, XHTML, Web Development, CSS, HTML 5, Front-end Coding, Python, Django, SQL, XML, Ruby on Rails, Databases, Software Development, ASP.NET, C#, Microsoft SQL Server, jQuery UI, Facebook API, HTML5, Mouse Handling
Education
Purdue University 1999 — 2004
BS, Computer Graphics
Banc of America February 2005 - Present
Blue Cross and Blue Shield March 2004 - December 2004
Bank of America August 2003 - February 2004
PSS World Medical March 2002 - July 2003
iSolutions Inc March 2001 - March 2002
Computer Management Consultants May 1999 - March 2001
Education
Webster University 2002 — 2004
MA, Computer Resource Management
Saint Leo University 1999 — 2002
BS, Computer Information Systems
Patterson Co-Op High School 1970 — 1975
Morphis Inc. 2012 - Present
Baylor Health Care System March 2011 - May 2012
Alcon Laboratories, Inc. May 1993 - June 2010
Club Corporation of America August 1981 - May 1988
Blue Cross and Blue Shield July 1976 - July 1981
Skills
Application Support, Bilingual..., Centricity..., Clintrial 4.3, CRF WorkManager 5.0, Oracle Database..., Oracle Report Writer, Oracle Forms, PMP Certified, Report Writing, SAS Programming, Security Setup, TOAD, User Support, QA - Create Manual Test..., QA - Execute Test..., QA - Validate Test..., SQL, Manual Testing, Quality Assurance, Oracle, Oracle Reports, Data Validation, PMP, Databases, Toad
Education
The University of Texas at Arlington 1988 — 1993
BSIS, Information Systems
MetLife April 2014 - Present
The Pantry September 2010 - January 2014
The DJB Group October 2008 - September 2010
Blue Cross and Blue Shield 2005 - 2008
BCBSNC 2003 - 2005
BCBSNC 1999 - 2002
BCBSNC 1997 - 1999
Synergy Systems 1994 - 1997
Skills
PMP, Vendor Management, Process Improvement, SDLC, Program Management, SOA, Solution Architecture, Enterprise Software, MS Project, Business Intelligence, ITIL, Project Management, Leadership, IT Service Management, Business Development, Executive Management, Change Management, Business Process..., Business Analysis, Management, Strategic Leadership, Process Engineering
Education
North Carolina State University 1980 — 1984
Engineering - Attended
UnitedHealthcare August 2011 - Present
IASIS Healthcare March 2010 - August 2011
International Profit Associates 2007 - May 2010
Managed Health Services 2006 - 2007
Centene Corporation 2006 - 2007
Blue Cross Blue Shield of Texas 2004 - 2006
Blue Cross and Blue Shield April 2003 - April 2005
AmCare Health Plans 2000 - 2003
NYLCare 1991 - 1998
HCA 1986 - 1994
Skills
HIPAA, PPO, Medicaid, Managed Care, Healthcare Industry, Network Development, Healthcare Consulting, Medicare, Network Administration, Health Insurance, Provider Relations, Credentialing, Healthcare, Healthcare Management, Insurance, HMO, Performance Improvement, Management, Team Building, Health Policy, Physician Relations, Process Improvement
Education
Our Lady of the Lake University 1997 — 1999
MBA, Management
Pace University-Pleasantville/Briarcliff Campus 1980 — 1984
BBA, Managerial Accounting
Archbishop Stepinac 1975 — 1979
St. Casimer 1968 — 1975
Navistar 2008 - Present
Dama Consulting, Incorporated 1995 - Present
Navistar 2001 - 2008
Sears, Roebuck and Co. 1995 - 2001
Analyst International Corporation 1986 - 1992
Spiegel Group 1987 - 1988
DBMS, Incorporated 1985 - 1986
Blue Cross and Blue Shield 1981 - 1985
Education
Northern Illinois University 1977 — 1981
Beaulieu Group, LLC December 2001 - December 2011
self employed 1990 - 2001
Advanced Software Technology 1988 - 1990
Blue Cross and Blue Shield 1986 - 1988
Stainless Metal products 1981 - 1986
Skills
Process Improvement, IBM iSeries, Microsoft SQL Server, Budgets, Software Development, Strategic Planning, Project Management, Databases, JD Edwards
Education
Chattanooga State College 1983 — 1986
AS, Computer Science
The University of Tennessee at Chattanooga
BS, Computer Science
Blue Cross and Blue Shield of AL December 2014 - Present
BCBSAL August 2014 - Present
S S Nesbitt September 2013 - April 2014
S.S. Nesbitt & Co. September 2013 - April 2014
Blue Cross and Blue Shield 1997 - May 2012
Blue Cross and Blue Shield of Alabama November 1986 - May 2012
Blue Cross and Blue Shield of Alabama 1991 - 1997
Skills
Visio, SharePoint, Business Analysis, Medicare, Claim, Dentistry, Health Insurance, Healthcare Information..., Healthcare, Employee Benefits, Employee Wellness, Recruiting, Benefits Administration, Marketing, Managed Care, Microsoft Word, Public Relations, Healthcare Management, Leadership Development, Public Speaking, Employee Relations, Team Building, Interviews, Management
Education
Samford University 1989 — 1993
General Studies with a Concentration in Human Resource Development, Human Resources and Counseling
Youth Empowered Solutions September 2011 - Present
UN Women - US National Committee March 2011 - April 2014
Be Active North Carolina January 2010 - September 2011
All Kinds of Minds May 2008 - January 2010
Blue Cross and Blue Shield June 2006 - May 2008
NCAHP 2006 - 2006
Progress Energy May 2005 - August 2005
Skills
Grant Writing, Relationship Management, Fundraising, Public Relations, Leadership, Nonprofits, Volunteer Management, Program Management, Community Outreach, Community Development, Event Planning, Grants, Social Media, Event Management, Social Media Marketing, Marketing, Research
Education
North Carolina State University 2002 — 2006
BA, Communications - Public Relations
AC Reynolds
Fannie Mae April 2014 - Present
Lender Processing Services, Inc. (LPS) January 2012 - January 2014
Lender Processing Services, Inc. (LPS) April 2009 - January 2012
Fidelity National Information Services August 2008 - February 2009
Fidelity National Information Services February 2007 - August 2008
Blue Cross and Blue Shield 2005 - 2007
Innovative Wisdom 1999 - 2005
The Boardwalk Group 1999 - 2000
RAMWORKS 1998 - 1999
IBM 1987 - 1998
Skills
Enterprise Architecture, Management Consulting, Business Analysis, Start-ups, Business Planning, Process Improvement, Product Innovation, Management, Vendor Management, Program Management, Team Leadership, Business Development, Requirements Analysis, Analytics, Cross-functional Team..., Business Intelligence, Performance Management, Business Strategy, Business Process..., Executive Management, Risk Management, Business Process, IT Strategy, Strategy, Outsourcing, SDLC, CRM, Financial Services, PMO, Enterprise Software, Leadership, Product Management, Integration, Consulting, IT Management, Software Project..., Project Portfolio..., PMP
Education
Syracuse University - Martin J. Whitman School of Management 1980 — 1987
Bachelor of Science (BS), MIS and OPM
Scripps Health February 2009 - Present
The Regence Group 2007 - March 2011
Legacy Health 2008 - 2010
Regence 2002 - 2008
The Regence Group July 1992 - 2002
Regence Blue Cross Blue Shield 1992 - 2002
Blue Cross and Blue Shield October 1979 - November 1992
Skills
Strategic Thinking, Result Oriented, Disaster Recovery, Vendor Management, Visio
Education
Portland Community College 1989 — 1992
Information Technology
Marshall High School 1975 — 1979
architectural design
Walt Disney World June 2011 - Present
Advanced Disposal October 2009 - June 2011
Blue Cross and Blue Shield March 2007 - August 2009
Education
Rollins College - Crummer Graduate School of Business 2005 — 2006
M.B.A., Finance
Wheaton College (MA) 1994 — 1998
B.A., Political Science
FirstCare Health Plans December 2013 - Present
Florida Blue May 1994 - December 2013
Blue Cross Blue Shield of Florida August 2010 - July 2012
Blue Cross & Blue Shield of Florida March 2006 - August 2010
Blue Cross Blue Shield March 2005 - March 2006
Blue Cross and Blue Shield June 2001 - March 2005
Skills
Healthcare, Managed Care, Medicare, Health Insurance, Strategic Planning, Healthcare Information..., Business Strategy, Marketing Strategy, distribution strat, Managing Distribution..., Consulting, EDI, Business Planning, IT Strategy, Program Management, Program Development, Strategic Partner..., Project Planning, Project Management, Change Management, Leading Change, Channel Relationship..., Vendor Management, Team Building, HIPAA, Leadership, Business Development, Management, Analysis, Strategy, Process Improvement, Cross-functional Team..., Sales
Education
Kellogg School of Management 2012 — 2012
University of Florida - Warrington College Of Business 1992 — 1994
MBA / MHS, Business Administration and Management, General
University of Florida 1990 — 1992
BS, Advertising
Deloitte February 1999 - Present
Miller & Martin PLLC September 1996 - January 1999
Alston & Bird LLP April 1990 - August 1996
Blue Cross and Blue Shield October 1985 - December 1989
The Pace Company September 1980 - October 1983
Tennessee Valley Authority April 1976 - August 1979
Education
The University of Tennessee at Chattanooga
BS
Ochsner Health System March 2015 - Present
Peoples Health June 2014 - August 2015
Coventry Health Care, an Aetna Company August 2014 - February 2015
Peoples Health January 2011 - June 2014
Baton Rouge General Medical Center July 2010 - January 2011
Highland Hospice & Palliative Care of LA February 2010 - July 2010
Charter Home Health, LLC June 2007 - July 2009
Blue Cross and Blue Shield May 2006 - May 2007
Blue Cross and Blue Shield November 2002 - May 2006
Blue Cross and Blue Shield May 1999 - November 2002
Skills
Healthcare, Nursing, Medicare, Home Care, Utilization Management, Healthcare Management, Medicaid, JCAHO, EMR, Health Insurance, Elder Care, Utilization Review, Provider Relations, Patient Advocacy, Claim, HIPAA, Clinical Research, Healthcare Consulting, Managed Care, Healthcare Industry, Physician Relations
Education
Southeastern Louisiana University 1988 — 1991
BSN, Nursing
Northeastern Oklahoma A&M College 1986 — 1987
Biology, General
QTS (Quality Technology Solutions, Inc.) April 1992 - Present
Blue Cross and Blue Shield February 1985 - February 1992
Skills
Cloud Computing, SaaS, Customer Relations, Contract Negotiation, Strategic Planning, New Business Development, Network Security, Microsoft Office, Team Leadership, VMware, Cisco, Negotiation, Marketing Strategy, Security, Public Speaking, Software Licensing, Solution Selling, SharePoint, Disaster Recovery, Virtualization, Business Management, Contract Negotiations, Vendor Management, Business Analysis, Integration, IT Strategy, Citrix, Product Development, Windows, IT Management, Data Center, Strategic Partnerships, Cisco Technologies, Management, Project Management, Customer Service, Product Management, Networking, Hyper-V, Professional Services, Managed Services, Enterprise Software, Microsoft Exchange, Storage
Education
Rutgers University School of Law - Newark 1984 — 1989
JD, Law
Rutgers University-New Brunswick 1980 — 1984
B.A., History, English
Alex Tong CPA & Associates January 2004 - Present
Celion Networks January 2001 - January 2002
Fujitsu Network Communications January 2000 - January 2001
Fujitsu 1999 - 2001
TRW January 1989 - January 1997
JPS Health Network January 1980 - January 1983
Blue Cross and Blue Shield January 1978 - January 1980
Skills
Telecommunications, Cloud Computing, Tax, Start-ups, Auditing, CPA, IRS, Process Improvement, Cash Flow, Business Process..., Partnership Taxation, Income Tax, Consulting, Management Consulting, Tax Returns, Tax Preparation, Payroll Taxes, Enterprise Software, Corporate Tax, Mergers & Acquisitions, Small Business, Strategic Financial..., Bookkeeping, General Ledger, Financial Reporting, Journal Entries, Accounting, Account Reconciliation, Internal Controls, Cash Flow Forecasting, QuickBooks, Accounts Receivable, Accounts Payable, Finance, Financial Analysis, Payroll, Cash Management, Executive Management, Due Diligence, Financial Advisory, Forecasting, Financial Modeling, Business Planning, Trusts, Budgets, Corporate Finance, Risk Management, Financial Planning
Education
The University of Texas at Arlington 1974 — 1983
BS, BBA, Acccounting, Electrical Engineering
First Coast Cardiovascular Institute April 2015 - Present
St. Vincent's HealthCare September 2013 - April 2015
Point of Care Solutions, LLC 2010 - December 2013
St. Vincent's HealthCare March 2012 - September 2013
Fletcher High School PTSA July 2011 - June 2013
Duval County Health Department 2011 - 2011
Baptist Health July 2007 - January 2010
Cardiovascular Associates June 2005 - December 2007
Jacksonville Heart Center April 1999 - October 2005
Blue Cross and Blue Shield 1993 - 1996
Skills
Healthcare, EMR, Healthcare IT, Strategic Planning, Public Speaking, Contract Negotiation, Process Improvement, Customer Service, Business Strategy, Team Leadership, Team Building, Healthcare Management, Healthcare Information..., Analysis, Patient Centered..., Budgeting, Problem Solving, Change Management, Leadership Development, Patient Quality..., Accountable Care..., Physician Governance, Healthcare Analytics, Leadership, Revenue Cycle Management, Medicare, Management, Practice Management, Business Development, Healthcare Consulting, Healthcare Industry, Radiology, HIPAA, Physicians, Executive Management, Physician Relations, Managed Care, Hospitals, Revenue Cycle, Budgets, Informatics, Enterprise Software, HL7, Start-ups, Financial Analysis, Insurance, Program Management, Management Consulting, EHR, Accountable Care
Education
The University of Memphis 1992 — 1993
MBA, Finance
Rollins College - Crummer Graduate School of Business 1991 — 1992
MBA
University of Cincinnati 1979 — 1985
BS, Nuclear Engineering
GlaxoSmithKline May 2010 - Present
Blue Cross and Blue Shield of NC March 2008 - May 2010
Blue Cross and Blue Shield of NC October 2005 - March 2008
Blue Cross and Blue Shield of NC May 2002 - October 2005
Blue Cross and Blue Shield of NC October 1998 - May 2002
Blue Cross and Blue Shield October 1997 - October 1998
Family Health International August 1995 - October 1997
Skills
Managed Care, Program Evaluation, Healthcare, Pharmaceutical Industry, Outcomes Research, Data Analysis, Analytics, Public Health, Healthcare Industry, Health Insurance, SAS, SAS programming, Clinical Research, Health Economics, Health Policy, Market Research, SAS Programming, Analysis, Cross-functional Team..., Management, Strategic Planning, Strategy
Education
Western Illinois University 1993 — 1995
MS
Northwestern University 1989 — 1993
BA
Fresenius Medical Care August 2015 - Present
Babson College September 2009 - Present
Fresenius Medical Care, Quality Systems Training September 2013 - August 2015
Olympus Surgical Technology America November 2012 - July 2013
Corporate Education Group August 2011 - November 2012
Acton Networkers June 2011 - November 2012
Career Source May 2012 - October 2012
FM Global April 2010 - May 2011
Blue Cross and Blue Shield July 2006 - July 2009
Liberty Mutual Insurance March 1995 - July 2006
Skills
Leadership Development, Organizational..., Training, Coaching, Performance Management, Program Management, Team Building, Instructional Design, Strategy, Public Speaking, E-Learning, Vendor Management, Program Facilitation, Training & Development, Process Improvement, Management, Cross-functional Team..., Needs Analysis, Management Development, Leadership, Executive Coaching, Project Management, Curriculum Development, Contract Negotiation, Workshop Facilitation, Interviewing, Career Counseling, Performance Consulting, Curriculum Mapping, Technical Documentation, Career Development, Medical Devices, Quality System, CAPA, Lean Tools, Docutools, Human Resources, Regulatory Documentation, Interviews
Education
Suffolk University 2005 — 2008
MS, Adult and Organizational Learning
Montclair State University
BS, Business Administration/Management
Wyoming Business Coalition on Health 2006 - Present
Propel Product Management June 2003 - Present
American Heart Association 2008 - 2009
Thomson Micromedex June 1999 - May 2003
Blue Cross and Blue Shield 1997 - 1998
Ropers Majeski, Kohn & Bentley / Advocates for Primary Care 1996 - 1998
Kaiser Permanente 1991 - 1994
Skills
Healthcare, Strategic Planning, Product Management, Nonprofits, Product Development, Healthcare Information..., Sales, Competitive Analysis, Strategic Partnerships, Public Speaking, Physicians, Public Relations, Healthcare Management, Start-ups, Executive Management, Marketing Communications, Business Strategy, Strategy, Health Policy, Business Development, Leadership, Cross-functional Team..., Team Building, Data Analysis, New Business Development, Program Management, Consulting, Hospitals, Non-profits, Marketing Strategy, Product Marketing, Market Research, Strategic Communications, Entrepreneurship, Management Consulting, Leadership Development, Healthcare Consulting, Marketing, Health, Healthcare IT, Market Planning, Thought Leadership, Change Management
Education
Williams College 1977 — 1981
BA, Economics
Northwestern University
MSJ, Masters in Journalism
Saint Mary's College of California
MHA, Masters in Healthcare Administration
Time Warner Cable September 2015 - Present
Time Warner Cable December 2014 - September 2015
Blue Cross and Blue Shield September 2013 - April 2014
Starbucks July 2012 - August 2013
Target August 2010 - August 2013
Skills
Photoshop, Dreamweaver, InDesign, Premiere, After Effects, Flash, Illustrator, Adobe Creative Suite, Microsoft Word, Microsoft Excel, Training, Mac, Graphic Design, PowerPoint, Logo Design, Microsoft Office, Typography
Education
The Art Institute of Raleigh-Durham 2010 — 2012
Associate's degree, Web Design and Interactive Media
Unnamed September 2006 - Present
Longpoint Consulting June 2006 - Present
Aetna 2005 - 2006
The Chickering Group/Aetna May 1997 - February 2005
Blue Cross and Blue Shield of MA 1983 - 1996
Blue Cross and Blue Shield 1983 - 1996
Education
Suffolk University Law School 1990 — 1994
Doctor of Law (J.D.)
Providence College 1979 — 1983
BA
Duke Energy Corporation June 2015 - Present
Perficient May 2012 - June 2015
Bank of America February 2012 - May 2012
Bank of America July 2010 - February 2012
Exervio Management Consulting November 2008 - December 2010
Blue Cross and Blue Shield January 2008 - November 2008
VMG Consulting January 2007 - December 2007
Skills
SAS, R, Data Science, Data Analysis, Business Intelligence, Financial Modeling, Business Analysis, Business Process..., Six Sigma, Databases, VBA, Modeling, Mortgage Banking, Program Management, Vendor Management, Analytics, Consulting, Management Consulting, Default, Project Management, Process Improvement, Integration, Banking, IT Strategy, Business Process, SharePoint, Analysis, Forecasting, Risk Management, Business Process Design, Leadership, SDLC, Cross-functional Team..., Financial Services, Visio, Business Strategy, Portfolio Management, Business Transformation, Statistics, Financial Analysis, Project Portfolio..., Data Mining, Access, Strategy
Education
North Carolina State University - College of Management 2004 — 2006
MS, Economics
North Carolina State University 2000 — 2004
BS, Economics
Stanley Black & Decker, Inc. June 2015 - Present
HP Enterprise Services October 2013 - June 2015
HP Enterprise Services January 2013 - October 2013
SCANA October 2005 - January 2013
Blue Cross and Blue Shield April 1999 - October 2005
Omni Southeastern Chemical June 1998 - April 1999
Blue Cross Blue Shield December 1997 - April 1998
First Union National Bank January 1996 - November 1997
US Navy September 1991 - September 1995
Skills
VMware Certified..., DNS, vSphere, Data Center, Active Directory, Servers, VMware, Troubleshooting, System Administration, WAN, Software Documentation, DHCP
Education
Limestone College
BS, Management Information Systems
Troy University
Masters, Public Administration
Kronos July 2015 - Present
HealthEdge Software May 2015 - July 2015
Measured Progress October 2010 - November 2014
Wildwood Business Associates February 2010 - October 2010
Mirrus Systems 2005 - 2010
GN Netcom 1999 - 2005
Radionics 1995 - 1999
Blue Cross and Blue Shield 1992 - 1994
Skills
Technical Recruiting, Management Consulting, Employee Engagement, Confidence Building, Career Counseling, Thought Leadership, Benchmarking, Compensation Structure..., Benefits Design, HR Consulting, EEO/AA Compliance, Strategic Planning, Mergers, Acquisition Integration, Talent Acquisition, Iso 9000, Training Delivery, Continuous Improvement, Business Analysis, Business Process..., Contractors, Staff Development, Start-ups, Employment Law, Employee Relations, Corporate Communications, Employee Management, Organizational..., Community Outreach, Global Delivery, Mergers & Acquisitions, Human Resources, Employee Benefits, Training, Strategy, Change Management, Personnel Management, Onboarding, Leadership, Entrepreneurship, Career Strategist, Management, Business Ethics, IT Business Strategy, Talent Management, Recruiting, Succession Planning
Education
Regis College
BS
The Greenbrier Companies February 2013 - March 2015
R&S PAINTING April 2011 - February 2013
B4 GRAIN / THE ANDERSON’S April 2010 - April 2011
Kelly Services August 2008 - April 2009
Kelly Services April 2008 - July 2008
Kelly Services October 2007 - April 2008
Wolfe Construction August 2002 - September 2007
Western Distributing Company November 1999 - July 2002
IBM Global Business Process Services August 1998 - November 1999
Blue Cross and Blue Shield November 1997 - July 1998
Skills
Financial Statements, Audit Reviews, General Ledger, GAAP Compliance, Account Reconciliation, Budget Planning /..., Inventory Control, Relationship Management, Thrive in..., Balance Sheet..., Project Management, Reporting /..., Cost Accounting, Fixed Assets, Variance Analysis, Sales & Use Tax..., Product Costing, Bank Statements, Forecasting, Budgets, Operations Management, Management, Managerial Finance
Education
Regis University 1990 — 1993
Bachelor of Science (BS), Accounting and Finance, 3.48
Sterling High School 1981 — 1985
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.49
Sika Corporation September 2001 - Present
Bloomfield College September 2011 - May 2013
Credit Lyonnais February 2000 - August 2001
KPMG Consulting October 1998 - February 2000
Bearing Point August 1998 - February 2000
Blue Cross and Blue Shield of New Jersey September 1997 - October 1998
Blue Cross and Blue Shield August 1997 - October 1998
AIG December 1993 - February 1997
American International Group December 1993 - January 1997
Blue Cross and Blue Shield of New Jersey May 1989 - December 1993
Skills
Performance Management, Talent Development, Program Design, Situational Leadership, Coaching, Organizational..., Mentoring, Change Management, Strategic Planning, Talent Management, Problem Solving, Employee Engagement, Leadership Development, Cross-functional Team..., Talent Acquisition, Customer Service, Negotiation, Process Improvement, Higher Education, Business/Email Writing, Team Development, Myers-Briggs Certified, Training, Program Management, Management, Onboarding, Human Resources, New Business Development, Leadership, Sales
Education
Montclair State University 1990 — 1993
Master's degree, Education and Training
Montclair State University
Bachelor of Arts (B.A.), English Literature
National University of Health Sciences May 2012 - Present
Pets Loved and Lost May 2010 - Present
Kaplan University January 2006 - Present
Self Employed 2001 - Present
mediation 2001 - Present
Suncoast Hospice 2001 - 2011
George Griffin Electrical sales inc 1995 - 2011
Blue Cross and Blue Shield January 1992 - August 1995
CIGNA 1982 - 1992
johnson & higgins 1982 - 1983
Skills
Counseling, Psychotherapy, Counselling, Groups, Psychology, Adults, Teaching, Couples, Life Transitions, Personal Development, Career Counseling, Coaching, Family Therapy, Self-esteem, Public Speaking, Leadership Development, Executive Coaching, Staff Development, Career Development, Conflict Resolution, Supervisory Skills, Mediation, Mental Health, Courses, Curriculum Design, Mental Health Counseling, Group Therapy, Adult Education, Higher Education, Case Managment, Social Services, Community Outreach, Resume Writing, Student Development, Grant Writing, Student Affairs
Education
Nova Southeastern University
MS Psychology, Counseling
Nova Southeastern University
Master of Science (MS), Counseling Psychology
SUNY Albany
Bachelor of Science (BS), History
University of Miami
Art
Anthem, Inc. July 2015 - Present
WellPoint July 2011 - Present
WellPoint May 2009 - July 2011
Synovus September 2007 - February 2009
Blue Cross and Blue Shield August 2005 - August 2007
Skills
MS Project, Resource Management, Planview, Access, SharePoint, Visio, PeopleSoft, Outlook, Crystal Reports, SDLC, Program Management, Projects, Microsoft Word, Business Objects, Microsoft Excel, Project Management, Requirements Analysis, Management, Training, Troubleshooting, Requirements Gathering, Project Portfolio..., Microsoft Project
Education
The Chicago School of Professional Psychology 2011 — 2014
PhD, Organizational Leadership
Southern Polytechnic State University 2009 — 2010
M.S, Information Technology
Troy University 2003 — 2007
B.S., Psychology
Norwell Visiting Nurses January 2009 - Present
Blue Cross and Blue Shield June 2006 - December 2008
Brigham and Women's Hospital June 2002 - June 2006
Massachusetts General Hospital July 2001 - June 2002
Skills
Hospitals, Healthcare Management, Healthcare, Nursing, Inpatient, Patient Safety, Patient Advocacy, Utilization Management, Registered Nurses, Healthcare Information..., Disease Management, BLS, Medical/Surgical, ACLS, Telemetry, Acute Care, Home Care, Homecare, ICU, Medicare
Education
Saint Anselm College 1997 — 2001
Bachelor's degree, Nursing/Registered Nurse
Milton high school 1993 — 1997
Openet August 2012 - Present
HTC July 2011 - July 2012
Blue Cross and Blue Shield January 2009 - July 2011
Motricity September 2006 - January 2009
Booz Allen Hamilton September 1997 - September 2006
Skills
Strategic Partnerships, Mobile Devices, Product Management, Business Development, Wireless, Mobile Technology, Business Strategy, Start-ups, Telecommunications, Program Management, Go-to-market Strategy
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2004 — 2006
Master of Business Administration (MBA), General Management, OneMBA
The Johns Hopkins University 1999 — 2002
Master of Science (MS), Information and Telecommunication Systems
Washington College 1994 — 1997
Bachelor of Arts (B.A.), Business Management
Accenture August 2010 - Present
Cargill May 2009 - August 2010
Cargill September 2007 - May 2009
Blue Cross and Blue Shield October 2006 - September 2007
Skills
Siteminder, BMC Patrol, BMC ProactiveNet, BPPM, DNS, LDAP, Sun Directory Server, Windows Server, LDAP Administration, Veritas Cluster Server
Education
North Dakota State University 2002 — 2007
Bachelor of Science (B.S.), Management Information Systems
Allstate July 2014 - Present
Cengage Learning January 2014 - June 2014
Blue Cross and Blue Shield July 2011 - December 2013
HCSC July 2011 - December 2013
Nokia 2011 - 2012
Lincolin Financial Group July 2007 - April 2008
Lincoln Financial Group 2007 - 2008
Mayo Clinic, Rochester MN, USA 2005 - 2007
Skills
Scrum, RUP, UML, Agile Methodologies, SOA, JIRA, Visio, SDLC, Business Process, Software Project..., Business Requirements, Quality Center, Java, Integration, Microsoft SQL Server, Testing, Java Enterprise Edition, Waterfall, Requirements Analysis, User Acceptance Testing, Web Services, Requirements Gathering, ClearCase, Design Patterns, Enterprise Architecture, SQL, Business Analysis
Education
Northeastern Illinois University 1996 — 1999
Masters, Computer Science
Taleef
Taleef
Taleef
Booz Allen Hamilton June 2010 - Present
Aquilent September 2008 - February 2010
GSA September 2008 - October 2009
American Chemical Society February 2008 - September 2008
Inserso February 2008 - September 2008
Blue Cross and Blue Shield October 2006 - February 2008
Ajilon Consulting October 2006 - January 2008
Partnership for People with Disabilities 2005 - 2006
Skills
Rational, Business Analysis, Systems Analysis, SDLC, RUP, Requirements Analysis, Use Case Analysis, RUP Methodologies, Visio, JAD, Business Intelligence, Requirements Gathering, SharePoint, Software Project..., PMP, Business Process..., Program Management, UML, Business Process..., Information Technology, IT Management, Enterprise Architecture, PMO, Integration, Change Management, Project Management, IT Strategy, CMMI, Agile Methodologies, User Acceptance Testing, Agile Project Management, Business Requirements, Business Process Design, Project Portfolio..., Business Process, Management Consulting, Vendor Management, Resource Management, Business Transformation
Education
The Johns Hopkins University - Carey Business School 2010 — 2011
MS, Marketing
Virginia Commonwealth University
BS, Marketing and Business Law
HSBC October 2013 - Present
HSBC March 2012 - October 2013
HSBC Securities March 2010 - March 2012
HSBC 1996 - October 2010
IBM Global Services 1993 - May 1996
Blue Cross and Blue Shield 1987 - 1993
Blue Cross and Blue Shield 1981 - 1987
Education
New York University 2009 — 2010
Professional Certification, Information Systems Security
Thomas Edison State College 1995 — 2006
Business administration and Information Systems
New York University 1985 — 1989
Professional Certification, Telecommunications Analysis
CEB TowerGroup January 2002 - Present
TowerGroup June 1997 - January 2002
Addison Wesley Longman January 1996 - January 1998
Addison Wesley 1996 - 1998
Little, Brown & Company January 1994 - January 1996
Little, Brown Book Group 1994 - 1996
Blue Cross and Blue Shield January 1991 - January 1993
Skills
Research, Press Releases, Newsletters, Writing Skills, Conference Management, Conference Presentations, Speech Coaching, Web Development, Web Design, Writing For The Web, Graphics, PowerPoint, Photoshop, Web Services, Editing, Higher Education, Technical Writing, Report Writing, Speech Writing, Contract Negotiation, HTML, Interviewing, Internal Communications, Conference Coordination, Marketing Communications, Corporate Communications, Email Marketing, Conference Production, Conference Registration, Conference Logistics, Conference Design, Web Site Production, Web Site Editing, Event Management, Public Speaking, Marketing, Content Management, Creative Direction, Social Media, Management, Publications, Writing
Education
Providence College 1986 — 1990
BA, English
Providence College 1986 — 1990
Bachelor of Arts, English
Providence College 1986 — 1990
B.A., English
Responsys October 2011 - Present
Health Care Service Corporation January 2008 - October 2011
Blue Cross and Blue Shield 2008 - October 2011
BCBSIL 2007 - October 2011
Health Care Service Corporation February 2006 - January 2008
Health Care Service Corporation June 2000 - February 2006
Skills
Business Analysis, SQL, Web Marketing, Data Governance, Data Quality, Metadata, Teradata, Data Profiling
Education
Purdue University
BS, Information Sysyems - System Networking
Suddath Relocation Systems September 2009 - Present
Progressive Insurance March 1998 - May 2009
Progressive 2000 - 2003
Progressive Casualty Insurance 1998 - 2000
USF&G 1994 - 1998
Blue Cross and Blue Shield 1991 - 1994
Skills
Coaching, Team Building, Customer Service, Hiring, Negotiation, Claims, Liability, Work Environment, Investigation, Strategic Planning, Customer Relations, Team Leadership, Recruiting, Claim, Liability Analysis, Sales Management, Logistics, Hostile Environments, Contract Negotiation, Management, Sales, Employee Training, Customer Satisfaction, New Business Development, Leadership, Insurance, Transportation, Operations Management, Training, Leadership Development, Account Management, Property Damage, Quality Assurance, Subrogation, Process Improvement, Property & Casualty..., Pricing, Trucking, Claims Management, Risk Management, Policy, Budgets, Employee Benefits, Workers Compensation, Inventory Management, Employee Relations, Customer Retention, LTL, Corporate Relocation, Freight
Education
Towson University 1988 — 1992
BA, Business Management
Loch Raven Senior High
Loch Raven Senior High
Clough Harbour & Associates November 2010 - Present
Sud Associates, P.A. June 2009 - October 2010
North Carolina State University May 2008 - May 2009
North Carolina State University October 2007 - May 2009
Blue Cross and Blue Shield May 2008 - July 2008
Skills
Energy Audits, Building Modeling, ANSYS, Solidworks, Matlab, AutoCAD, Pro Engineer, Engineering, Simulations, CAD, Renewable Energy, Energy, Minitab, Catia, Labview, Sustainability, MS Project, Data Analysis, Environmental Awareness, Finite Element Analysis, Six Sigma
Education
North Carolina State University 2007 — 2009
M.S, Mechanical Engineering
SRM University 2003 — 2007
B.Tech, Mechanical Engineering
Women's Health and Wellness December 2003 - Present
Long Lasting Looks Inc. November 2001 - Present
Blue Cross and Blue Shield 1981 - 1984
Blue Cross and Blue Shield 1978 - 1981
Long Island Jewish Medical Center January 1977 - January 1979
Skills
Contributing Writer..., Cosmetics, Aesthetics, Microdermabrasion, Laser Hair Removal, Expert Injector, Trainer for Focus..., Skin Care, Dermal Fillers, Laser, Wellness, Surgery, Board Certified, Sclerotherapy, Dermatology, Public Speaking, Healthcare, Clinical Research
Education
Stony Brook University 1972 — 1976
BSN, Nursing
Hunter College High School 1968 — 1972
HS
Northern Safety December 2003 - Present
The Hartford June 1998 - May 2000
Blue Cross and Blue Shield October 1995 - June 1998
Skills
Database Marketing, Direct Marketing, Customer Acquisition, Data Analysis, Email Marketing, Multi-channel Marketing, Omniture, Business Intelligence
Education
State University of New York College at Potsdam 1976 — 1980
BA, Math, Economics, History
Eli Lilly and Company September 2013 - Present
UCB Pharma September 2010 - September 2013
Blue Cross and Blue Shield June 2009 - September 2010
Eli Lilly 2008 - 2008
Skills
SharePoint, SQL, Software Project..., SDLC, Visio, Requirements Analysis, Java, Agile Methodologies, Business Analysis, Business Requirements, Business Intelligence, Oracle, Business Objects
Education
North Carolina Agricultural and Technical State University 2005 — 2009
BS, Computer Science
IBM Global Services December 1997 - Present
IBM 1997 - Present
PRUDENTIAL GROUP LIFE AND DISABILITY INSURANCE December 1997 - February 1999
GHI November 1995 - November 1997
GROUP HEALTH INCORPORATED (GHI) May 1994 - November 1997
GHI May 1994 - November 1995
Blue Cross and Blue Shield of NJ January 1993 - May 1994
Blue Cross and Blue Shield September 1983 - May 1994
CORPORATE ENROLLMENT & STAR UNIT August 1991 - January 1993
Blue Cross and Blue Shield of NJ October 1989 - August 1991
Skills
Vendor Management, Program Management
Education
Seton Hall University
BS, Economics
SETON HALL PREPARATORY SCHOOL
Self Employed December 2014 - Present
Jawood Business Process Solutions January 1996 - Present
Genpact - Jawood Healthcare Solutions April 2014 - December 2014
Jawood September 1996 - April 2014
ASTD January 2008 - December 2010
Blue Cross and Blue Shield 1982 - 1996
Write On December 1982 - March 1984
Skills
Training & Development, Instructional Design, Organizational..., HIPAA, Performance Improvement, Technical Writing, Team Building, Needs Analysis, E-learning, Technical Training, Change Management, Process Improvement, Mentoring, Business Analysis, Performance Management, Program Management, Documentation, Knowledge Management, Training Delivery, Leadership Development, Project Planning, Healthcare, Coaching, Talent Acquisition, Hiring, E-Learning, Recruiting, Captivate, Software Documentation, Employee Training, Vendor Management, Training, Visio, CRM, Leadership, Management, Consulting, Human Resources, Interviews, Strategy
Education
Oakland University 1978 — 1979
MA, English
Western Michigan University 1970 — 1972
BA, English, Secondary Education
Northern Trust August 2011 - June 2013
Northern Trust December 2009 - June 2010
Northern Trust August 2008 - September 2009
Blue Cross and Blue Shield July 2007 - November 2007
TransUnion February 2007 - July 2007
ABN AMRO August 2003 - February 2007
Skills
Security, Active Directory, Disaster Recovery, Information Security, VPN, Unix, Access, Computer Security, Software Documentation, Process Improvement, Governance, Operating Systems, Risk Management, Risk Assessment, Training
Education
Robert Morris College 2000 — 2002
Associate
AMC Theatres October 2014 - December 2014
Heartland Crop Insurance, Inc. July 2014 - August 2014
GEHA October 2013 - April 2014
Intouch Solutions August 2011 - June 2013
Commerce Bank January 2010 - September 2011
Nextel February 2003 - January 2004
Blue Cross and Blue Shield February 2002 - December 2003
Sprint February 2001 - February 2002
Masco Corporation 2001 - 2001
Sprint 1999 - 2000
Skills
SDLC, SQL, Troubleshooting, Test Automation, Process Improvement, JavaScript, Microsoft SQL Server, Testing, Automation, Quality Assurance, Quality Center, Windows, Team Leadership, Test Cases, Integration, Software Documentation, Regression Testing, Manual Testing, QTP, Web Applications, Visio, TCP/IP, Agile Methodologies, Software Quality..., SharePoint, Technical Support, Test Planning, Visual Studio, Requirements Analysis, TFS, User Acceptance Testing, XML, Databases, Windows Server, Scrum, Black Box Testing, HP Quality Center
Education
Park University 2004 — 2006
Psychology
University of Missouri-Kansas City 2002 — 2005
Bachelors
Morgan Stanley September 2013 - Present
UBS Investment Bank March 2005 - September 2013
Fujitsu Consulting October 2004 - March 2005
Blue Cross and Blue Shield January 2001 - October 2004
DE-Consult June 1998 - November 2000
NIIT 1996 - 1997
Skills
Business Analysis, Program Management, Change Management, Software Development, Project Management, Outsourcing, Management, Process Improvement, Leadership, SDLC, Integration, Analysis, Project Planning, Vendor Management, Software Project..., IT Strategy
Education
Narsee Monjee Institute of Management Studies
Diploma in Business Management, Business Management
University of Mumbai
BA, Economics
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Blue Cross Blue Shield MN 2006 - November 2012
Parvadea, llc July 2001 - December 2011
Blue Cross and Blue Shield October 2003 - August 2006
Hawaii State Senate December 1998 - June 2002
Skills
Visio, Business Analysis, Process Improvement, Project Management, Requirements Gathering, Requirements Analysis, SDLC, Change Management, Data Analysis, Healthcare, Strategic Planning, Team Leadership, Resource Management, Business Process..., Analysis, Program Management, Software Documentation, Business Intelligence, Business Process, Project Portfolio..., SharePoint, Vendor Management
Education
University of York 1996 — 1998
MA, Medieval Studies
Mount Holyoke College 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
The Loft Literary Center
St. Johns County BOCC January 2008 - Present
Blue Cross and Blue Shield September 2005 - December 2007
Blue Cross Blue Shield October 1999 - September 2005
SKF 1993 - 1999
Education
Rutgers, The State University of New Jersey-New Brunswick 1974 — 1978
Bachelor of Arts (BA), Computer Science
RAND July 2003 - September 2009
PNC Advisors September 2000 - February 2002
PNC Bank June 1999 - September 2000
Mellon Bank March 1998 - May 1999
Blue Cross and Blue Shield November 1997 - February 1998
SouthTrust Bank November 1995 - November 1997
Mantissa Corporation September 1993 - August 1995
Robert Morris College August 1992 - August 1993
Education
Robert Morris University 1989 — 2003
BS, Computer Information Systems
IBM 2005 - Present
HCL Technologies 2010 - 2011
Fox Entertainment Group 2009 - 2011
Fox Entertainment Group 2009 - 2011
Blue Cross and Blue Shield 2008 - 2008
International Business Machines 2006 - 2007
Ajilon - IBM Contractor 2006 - 2007
Nortel Networks 2000 - 2001
Caterpillar Inc. 1994 - 1999
Skills
Security, Troubleshooting, System Administration, Vendor Management, Active Directory, Project Management, Unix, Servers, Operating Systems, Networking, Linux
Education
North Carolina State University 1986 — 1991
Computer Science
Beddingfield High School
Law Office of Laura A. Panos 2005 - Present
Massachusetts Medical Society 2001 - 2005
Bradlees Stores, Inc. 1997 - 2001
Blue Cross and Blue Shield 1991 - 1997
Skills
Employment Contracts, Severance, Employment Law, Collective Bargaining, Employment..., Restrictive Covenants, Employment Litigation, Non-compete Agreements, Employee Handbooks, Employment Law Advice, Labor Relations, EEOC, FLSA, Compensation, Discrimination, Litigation, Civil Rights, Deferred Compensation, Powers of Attorney, Employment Tribunal, Whistleblower, ADEA, Class Actions, Arbitration, Automobile Accidents, Employment Law..., Intellectual Property, Breach Of Contract, WARN, Succession Planning, Torts, Trademarks, Mediation, Legal Issues, Federal Employment Law, Wage & Hour, Unfair Labor Practice..., Civil Litigation, Business Formation, ERISA, Alternative Dispute..., Administrative Law, Discrimination Law, Retaliation, Restructuring, Bad Faith, Traditional Labor Law, Securities Regulation, Licensing, Dispute Resolution
Education
Suffolk University Law School 1987 — 1991
University HealthSystem Consortium February 1994 - Present
Blue Cross and Blue Shield April 1989 - February 1994
Skills
Healthcare Consulting, Healthcare
Education
Northwestern University - Kellogg School of Management 1978 — 1980
Northwestern University 1974 — 1977
BSIE, Industrial Engineering; Applied Behavioral Sciences
Blue Cross and Blue Shield May 2007 - Present
Education
San Diego State University-California State University
Southern Nuclear Operating Company May 2015 - Present
Healthfirst March 2012 - April 2015
Blue Cross and Blue Shield May 2009 - February 2012
Blue Cross and Blue Shield of Alabama April 2006 - May 2009
Blue Cross and Blue Shield of Alabama August 2002 - April 2006
Leadership Birmingham September 2002 - May 2003
Alabama Center for Law & Civic Education September 1998 - August 2002
Alabama Center for Law and Civic Education August 1998 - August 2002
Skills
Conflict Resolution, Legal Research, Team Leadership, Supervisory Experience, Policy Drafting, Teamwork, Legal Compliance, Training Development..., Compliance..., Managment Training, Team Project..., HIPAA, Policy Writing, Privacy Law, Training, Policy, Health Law, Managed Care, Data Privacy, Health Care Compliance, Employee Training
Education
Samford University, Cumberland School of Law 1994 — 1998
Juris Doctor, Law
University of Virginia 1990 — 1994
B A, Sociology
Health Ethics Trust - Council of Ethical Organizations
Certified Compliance Professional, Compliance
Lake County Physicians' Association April 2010 - Present
Lake County Physicians' Association March 2006 - April 2010
HEWITT ASSOCIATES, LLC July 2004 - December 2005
Blue Cross and Blue Shield January 2003 - July 2004
Blue Cross and Blue Shield of North Carolina January 1999 - January 2003
BUTLER CLINICAL RECRUITMENT January 1996 - January 1996
SMITHKLINE BEECHAM - DPS January 1995 - January 1996
Skills
Insurance, Managed Care, Health Insurance, Program Management, Training, Employee Benefits, Strategy, Risk Management, Healthcare, HIPAA, Strategic Planning, PowerPoint, Benefits Administration, Policy, Medicare, Management, Healthcare Industry
Education
Pfeiffer University 2000 — 2003
MBA/MHA, Health Care and Business
Winona State University 1989 — 1994
BA, Psychology
Magellan Health September 2014 - Present
Blue Cross and Blue Shield August 2010 - September 2014
Wellcare Health Plans 2008 - 2010
Family Physicians Group January 2007 - January 2009
LifeMasters Supported SelfCare 2005 - 2007
Skills
Managed Care, Healthcare, Excel, Healthcare Management, PowerPoint, Health, Disease Management, Health Education, Health Insurance, Strategic Planning, Clinical, Medicare, Program Development, Medicaid, Medical Management, Wellness, Nursing, Microsoft Office, Clinical Research, Management, Health Policy, Healthcare Information..., Hospitals, Leadership, Microsoft Excel, Training, Healthcare Industry, Healthcare Consulting, Utilization Management, HIPAA, EHR, EMR, Process Improvement, Team Building
Education
University of Illinois at Chicago 2012 — 2017
Doctor of Philosophy (Ph.D.), Health Care Informatics
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Health/Medical Physics
Tennessee State University 1990 — 1994
Bachelor of Science, Biology
Diffee Motor Cars South January 2009 - Present
Rush Medium Duty Trucks June 2007 - June 2008
Diffee Motor Cars South May 2000 - May 2008
Oklahoma City Restaurant May 1993 - June 1999
Blue Cross and Blue Shield January 1988 - May 1994
Skills
Pilot, Team Leadership, Leadership Development, Sales Management, Sales Operations, Entrepreneurship, Customer Service, Customer Engagement, Customer Insight, Creative Solutions, Social Innovation, Training, Leadership, Strategic Partnerships, Team Building, Relationship Management, Negotiation, Management, Sales, Advertising, Budgets, Start-ups, Strategic Planning, Strategy, New Business Development, Business Development
Education
Southern Nazarene University 1982 — 1985
Bachelor of Science, Religion/Philosopy
Northwest Nazarene University 1972 — 1974
B.S., Religion/Philiosophy
Omnigon Communications LLC May 2013 - Present
Brenn Hill Consulting January 2007 - January 2014
Alternative Arts Collective March 2011 - October 2013
I-Cubed August 2012 - May 2013
Howard/Merrell January 2011 - July 2012
North Carolina State University January 2009 - January 2011
UNC Chapel Hill August 2006 - December 2008
Blue Cross and Blue Shield May 2008 - July 2008
Various Companies September 2003 - May 2006
Skills
Web Development, User Interface Design, Technical Leadership, Wordpress, CSS, jQuery, PHP, HTML, Adobe CQ5, Java, JSP, Apache, Apache Sling, JCR, MySQL, REST, JavaScript, Photoshop, Digital Illustration, CQ5, SQL, Adobe Creative Suite, WordPress, Agile Methodologies, Web 2.0, AJAX, Web Applications, Dreamweaver, Flash, Online Marketing, Drupal, Web Design, Blogging, User Experience, SDLC, HTML 5, Git, OS X, SEO, Mobile Applications, Google Analytics, Web Analytics, XHTML, XML, Usability, Creative Direction, Information Architecture, CMS, Front-end, Content Management
Education
University of North Carolina at Chapel Hill 2006 — 2009
MSIS, Information Science
North Carolina State University 2001 — 2004
BA, Psychology
Blue Cross Blue Shield of Massachusetts October 2012 - Present
Blue Cross and Blue Shield July 2007 - October 2012
Bank Boston, Soveriegn Bank 1997 - 2002
Skills
PeopleSoft, Process Improvement, Business Analysis, Business Process..., Vendor Management, Change Management, HRIS, Training, Management, Human Resources, Employee Relations
Education
Northeastern University
Harvard Pilgrim Healthcare SalesHarvard Pilgrim Health Care2004 - Present
Aetna 1999 - 2005
Mazonson LLC 2003 - 2004
Aetna Health Plans 1999 - 2003
Blue Cross Blue Shield of MA 1978 - 1998
Blue Cross Blue Shield of Massachusetts 1978 - 1998
Blue Cross and Blue Shield 1978 - 1997
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Insurance, Managed Care, Health Care Reform, Sales, Workers Compensation, Sales Management, Healthcare, Medicare, Disability Insurance, Benefits Administration, HIPAA, Underwriting, Brokers, Selling
Education
Ripon College 1970 — 1974
Ripon College
EMD Serono August 2008 - Present
VA Medical Center March 2008 - August 2008
Stop & Shop June 2007 - October 2007
Marriott International April 2006 - April 2007
National Institutes of Health April 2003 - November 2005
Blue Cross and Blue Shield September 1993 - April 2003
Skills
Outlook, Lotus Notes, Microsoft Office, Office Management, Training, Microsoft Word, Microsoft Excel, Access, Customer Service, Management, PowerPoint, Employee Relations, Event Planning, Human Resources, Healthcare, Data Analysis, SharePoint, Microsoft Project, Speedwriting, Executive Calendar..., Complex Travel..., Prepare Expense Reports, International Travel..., Contract Management, SAP, Pharmaceutical Industry, Biotechnology, Clinical Trials, Medical Devices, Cross-functional Team..., Life Sciences, Clinical Research, Oncology, Administrative..., Strategic Planning, Marketing, Time Management, Budgets, Public Speaking, Sales, Data Entry, Strategy, Clinical Development, Research, Process Improvement, Event Management, Teamwork, Social Media, Community Outreach, Project Management
Education
Quincy College 1982 — 1984
Liberal Arts
Blue Hills Regional Technical School
High School, Commercial Art
Northern Trust Corporation July 2014 - Present
Northern Trust Global Investments March 2012 - December 2013
JP Morgan Chase March 2011 - March 2012
Northern Trust Global Investments October 2009 - July 2011
Wachovia Securities May 2006 - October 2009
Blue Cross and Blue Shield October 2005 - May 2006
Mesirow Financial June 2004 - October 2005
National Insurance Crime Bureau July 2002 - June 2004
Aon Risk Services November 2001 - November 2002
JPMorgan Chase November 1993 - June 2001
Skills
Requirements Gathering, SDLC, Training, Web Services, Data Warehousing, Requirements Analysis, Strategy, Business Requirements, Software Project..., SQL, Visio, Business Intelligence, Business Analysis, DB2, Project Management, Data Analysis, PMO
Education
Quinlan School of Business, Loyola University Chicago 1983 — 1984
Worldwide Express August 2015 - Present
The Dallas Morning News April 2015 - Present
The Dallas Morning News January 2010 - Present
The Dallas Morning News December 2006 - January 2010
Nationstar Mortgage April 2002 - December 2006
Lamp Technologies 2001 - 2002
PageNet 2000 - 2001
Blue Cross and Blue Shield 1992 - 2000
Skills
Accounting, General Ledger, Financial Reporting, Sarbanes-Oxley Act, Variance Analysis, Account Reconciliation, Accounts Payable, PeopleSoft, Cost Accounting, Financial Analysis, Internal Controls, Auditing, Financial Accounting, Budgets, Microsoft Excel, Accounts Receivable, Microsoft Office, Forecasting, Finance, Customer Service, Strategic Planning, Management, Analysis, Team Building, Payroll, Process Improvement, Journal Entries, Outlook, Account Management, Accruals, Financial Modeling, Leadership, Financial Statements
Education
University of Texas at Dallas - Naveen Jindal School of Management 2001 — 2007
Masters, Business Administration
The University of Texas at Dallas 1992 — 1999
BS, Accounting
Blue Cross and Blue Shield
Skills
Insurance, Sales, Customer Service, Health Insurance, Marketing Communications, Healthcare, Account Management, New Business Development, Marketing Strategy, Business Development, Strategic Planning, Process Improvement, Project Management, Social Media Marketing, Email Marketing, Product Marketing, Leadership
Education
Northeastern University 1985 — 1987
Master of Business Administration (MBA), International Marketing
University of Massachusetts, Amherst 1977 — 1981
Bayer HealthCare Pharmaceuticals July 2000 - Present
Bayer HealthCare 2000 - Present
Berlex 2000 - 2007
CommonHealth 1998 - 2000
Adient 1997 - 1998
Prudential Healthcare 1993 - 1997
Blue Cross and Blue Shield 1993 - 1994
Skills
Managed Care, Segmentation, Diversity & Inclusion, Management, Consumer Marketing, Cross-functional Team..., Product Launch, Pharmaceutical Industry, CRM, Patient Advocacy, Personal Development, Personal Branding, Women Leaders, Digital Marketing, Mobile Applications, Mobile Marketing, Patient Education..., Team Building, Team Leadership, Innovation Management, Product Management, Patient Support, Pharmaceutical Sales, Infection, Market Analysis, Product Marketing, Oncology, Leadership, Therapeutic Areas, Multi-channel Marketing, Market Research, Sales Effectiveness, Strategy, Marketing, Competitive Analysis, Brand Management, Consumer Healthcare, Global Marketing, Market Planning, Hematology, Integrated Marketing, Marketing Communications, Market Access, Marketing Management, Customer Insight, SEO, Digital Strategy, Marketing Strategy, SEM, Business Development
Education
Seton Hall University 1992 — 1995
MPA, Health Policy and Management
Rutgers University-New Brunswick 1986 — 1990
Columbia High School
Blue Cross and Blue Shield May 2010 - Present
RBC Life Sciences October 2008 - November 2009
Skills
Media Relations, Public Relations, Marketing Communications, Editing, Social Media, Copywriting, Strategic Communications, Internal Communications, Crisis Communications, Management, Marketing, Press Releases, Sales, Corporate Communications, Speech Writing, Newsletters, Social Media Marketing, Blogging, Marketing Strategy, Advertising
Education
The University of Texas at Austin
Bachelor's degree in Journalism, Communication, Journalism, and Related Programs
Delta Air Lines 2010 - Present
Northwest Airlines 1997 - 2009
Blue Cross and Blue Shield July 1993 - May 1997
Northwest Airlines September 1987 - February 1993
Northwest Airlines September 1982 - September 1987
Republic Airlines August 1979 - September 1982
Flight Training Center Inc March 1979 - August 1979
United States Air Force July 1974 - October 1978
Skills
Visio, Access, Program Management, Airlines, Leadership, Analysis, Training, Testing, Customer Service, Commercial Aviation, Aircraft
Education
Normandale Community College 1982 — 1987
AA, Computer programming
Roosevelt High School 1970 — 1974
Blue Cross and Blue Shield April 2009 - Present
BlueCross BlueShield of MN July 2006 - April 2009
Blue Cross and Blue Shield of MN 1994 - 2000
Skills
Health Insurance, HIPAA, Insurance, Claim, Software Documentation, Business Analysis, Managed Care, Visio, Process Improvement
Education
St. Cloud State University 1981 — 1984
BA, Psychology, Gerontology
Willmar Community College 1979 — 1981
AA, General
Blue Cross and Blue Shield April 2008 - Present
Travelers Insurance September 2004 - April 2008
EXPO Elementary September 2003 - July 2006
Travelers Insurance (formerly St. Paul Companies, Inc.) 2002 - September 2004
Best Buy 1997 - 2002
Education
Southwest Minnesota State University 1992 — 1997
Sprint Nextel August 1984 - May 2008
Sprint 1984 - 2008
Dallas Power & Light August 1982 - August 1984
Blue Cross and Blue Shield April 1980 - July 1982
Skills
Employee Relations, HRIS, Performance Management, Personnel Management, Temporary Placement, Human Resources, Organizational..., Recruiting, Program Management, College Recruiting, Coaching, Strategic Planning, Team Building, Deferred Compensation, Training, Leadership, Benefits Administration, Leadership Development, Customer Service
Education
Southwestern Oklahoma State University 1973 — 1977
BA, Business
Blue Cross and Blue Shield May 2006 - Present
Blue Cross and Blue Shield of Alabama 2006 - Present
HealthSouth March 2006 - May 2006
AmSouth Bank June 1993 - March 2006
Skills
Accounting, SOX, Project Mangement, Auditing, Consumer Lending, Sarbanes-Oxley Act, Project Management, Financial Analysis, Financial Reporting, Internal Audit, PeopleSoft, Access, Account Reconciliation, General Ledger, Non-profit Volunteer, GAAP, Process Improvement, Financial Accounting, Accounts Payable, Internal Controls
Education
Troy University at Montgomery 1996 — 1998
MBA, Business/HR
Talladega College 1989 — 1993
BA, Business Admin/Acctg
Sacred Heart University March 2010 - Present
University of New Haven September 2009 - Present
THE CONNECTICUT HOSPICE, INC May 2009 - Present
Walt Medina & Associates 2008 - 2008
Stamford Health System April 1998 - September 2007
Albertus Magnus College January 1990 - January 2006
Stamford Hospital January 1998 - January 2000
St. Joseph Medical Center January 1995 - January 1998
Bridgeport Hospital January 1991 - January 1995
Blue Cross and Blue Shield September 1985 - March 1991
Skills
Employee Relations, Management Consulting, Higher Education, Recruiting, Human Resources, Project Planning, Organizational..., Leadership Development, Executive Coaching, Talent Management, Performance Management, Coaching, Employee Engagement, Conflict Resolution, Change Management, Non-profits, Public Speaking, Team Building, Strategic Planning, Staff Development, Policy, Teaching, Training, Employee Training, Personnel Management, Leadership, Healthcare, Research, Benefits Administration, Employee Benefits, Program Management, Management, HR Policies, Labor Relations, Nonprofits, New Hire Orientations, Resume Writing, Administration
Education
University of New Haven 1982 — 1985
MA, Industrial/Organizational Psychology
Queens College
BA, Sociology
St. Barbara's
Freese and Nichols August 2012 - Present
Blue Cross and Blue Shield September 2007 - September 2012
International Cesarean Awareness Network 2009 - 2010
Higher Ed Holdings 2007 - 2007
Rosen Publishing 2002 - 2005
Skills
Freelance Writing, Photoshop, InDesign, Editing, Publications, Magazines, Brochures, Graphic Design, QuarkXPress, Marketing Communications, Blogging, Marketing, Layout, Writing, Social Media, Advertising
Education
Southwestern University 1989 — 1993
BA, English
HealthyCT August 2013 - Present
Health Net 2005 - 2012
Health Net 2002 - 2005
Health Net 1997 - 2002
Health Net 1996 - 1997
Blue Cross and Blue Shield 1994 - 1996
Blue Cross Blue Shield 1989 - 1994
Skills
HIPAA, Managed Care, Medicare, Health Insurance, Healthcare, Claim, Medicaid, Cross-functional Team..., Insurance, Data Analysis, Software Documentation, Revenue Cycle, Financial Analysis, Leadership, Risk Management, Analytics, Strategy, Forecasting, Training, Management, Process Improvement, Analysis, Access, Provider Relations, SAS, Health Policy, Budgets, Actuarial Science, Employee Benefits, Executive Management, Finance, Start-ups, Healthcare Information..., Healthcare Consulting, Vendor Management
Education
University of New Haven 1990 — 1994
MBA
Southern Connecticut State University 1985 — 1989
B.S., Business Administration - Management
Villanova University 2011 — 2011
Six Sigma Green Belt Financial Services
BCBSNC July 2014 - Present
Blue Cross and Blue Shield of North Carolina November 2011 - June 2014
Blue Cross and Blue Shield October 2001 - October 2011
Blue Cross and Blue Shield of North Carolina September 2000 - October 2001
Education
Roanoke College 1988 — 1990
Bachelor of Business Administration, Accounting
BCBS of Nebraska July 2012 - Present
Blue Cross and Blue Shield 2008 - 2012
ConnectIT Staffing 2006 - 2007
Transentric - subsidiary of Union Pacific Corporation 2003 - 2005
Pamida 1998 - 2002
Skills
EDI, Requirements Analysis, Business Analysis, SDLC, Requirements Gathering, Scrum, Agile Methodologies, Supply Chain, Agile Project Management, Visio, SharePoint, Process Improvement
Education
State University of New York College at Fredonia 1985 — 1989
Bachelor of Business Administration (B.B.A.), Management
Blue Cross and Blue Shield of Florida 2005 - Present
Blue Cross and Blue Shield January 2004 - Present
Blue Cross and Blue Shield January 1999 - December 2003
Education
Webster University 2001 — 2003
Masters, Human Resources
Southern Illinois University 1998 — 1999
Bachelors, Workforce Education, Training & Development
Florida Blue April 2014 - Present
Blue Cross Blue Shield of Florida; Inc. d/b/a Florida Blue November 2000 - April 2014
BCBSF 2000 - 2009
Blue Cross and Blue Shield August 2004 - June 2007
DynCorp International June 1997 - November 2000
Halifax Corporation 1988 - 1991
Skills
Strategy Development, Six Sigma, IT Strategy, Planning, HIPAA, ITIL, Healthcare, Business Intelligence, Business Analysis, Program Management, Process Improvement, Account Management, Contract Negotiations, Healthcare IT, New Business Development, Strategic Planning, Problem Solving, Customer Relations, Negotiation, Process Engineering, Marketing Strategy, Team Leadership, Mentoring, Business Strategy, Strategy, Performance Management, Project Management, SDLC, Product Development, Healthcare Information..., Strategic Partnerships, Sourcing, Business Development, Outsourcing, Customer Service, Budgets, Leadership, Project Planning, Contract Negotiation, Vendor Management, Mergers & Acquisitions, Executive Management, Change Management, Analysis, Procurement, Management Consulting, CRM, Integration, Business Process, Enterprise Architecture
Education
San Antonio College
Computer Programming
Universidad Autonoma de Mexico
Biochemichal Industrial Engineering
Hired by Matrix, Inc July 2005 - Present
Dun & Bradstreet April 1984 - March 2005
Blue Cross and Blue Shield April 1982 - April 1984
Schering Plough January 1980 - April 1982
Skills
Process Improvement, SDLC, Business Analysis, Analytics, Business Intelligence, Business Process, Business Process..., Change Management, CRM, Data Analysis, IT Strategy, Integration, MS Project, Management, Outsourcing, PMP, Program Management, Project Delivery, Project Management, Requirements Analysis, Requirements Gathering, Resource Management, Software Development, Software Project..., Testing, Vendor Management, Visio
Education
Montclair State University
BA, Business
Lockheed Martin Information Technology February 2008 - Present
Lockheed Martin Information Technology May 2000 - January 2008
Lockheed Martin Information Technology August 1990 - April 2000
Policy Management Systems October 1989 - August 1990
Computer Horizons July 1987 - April 1989
Blue Cross and Blue Shield June 1985 - July 1987
Skills
Web Applications, Vendor Management, Security, SDLC, Requirements Analysis, Process Improvement, Performance Management, Budgets, Business Intelligence, CMM, CRM, Enterprise Architecture, Negotiation, Leadership, Proposal Writing, Business Analysis, Databases, Engineering Management, PMBOK, PMP, Program Management, Project Management, Earned Value Management, Integration, Management, Quality Assurance, Software Development, Software Project...
Education
University of Phoenix 2002 — 2007
MBA, Technology Management
Towson University 1998 — 2002
BS, Computer Information Systems
OfficeWorks RX Medical Staffing 2004 - 2013
On Assignment Healthcare Staffing January 2002 - December 2003
Blue Cross and Blue Shield 1997 - 2001
Skills
Recruiting, Staffing Services, Temporary Placement, Temporary Staffing, Hospitals, Healthcare, Applicant Tracking..., Revenue Cycle, Physicians, College Recruiting, Leadership, Customer Service, Healthcare Industry, Onboarding, Healthcare Consulting, Cold Calling, Employee Relations, HIPAA, Talent Acquisition, Healthcare Management, Human Resources, Contract Recruitment, Performance Management, Business Development, Data Entry, Payroll, Coaching, Internet Recruiting, Technical Recruiting, Executive Search, Sourcing, Team Building, Managed Care, Hiring, Physician Relations, Talent Management, Employee Benefits, Sales, Medical Terminology, Management, Permanent Placement, Interviews, Staff Development, Taleo, New Hire Orientations, Provider Relations, Resume Writing, Screening Resumes, Job Coaching, Medical Staffing
Education
Quincy College
AS, Business Administration
Massachusetts Health Connector September 2015 - Present
Harvard Pilgrim Health Care November 2000 - January 2015
Blue Cross and Blue Shield June 1985 - November 2000
Skills
Leadership, Strategic Planning, Analysis, Employee Benefits, Underwriting, Managed Care, Budgets, Process Improvement, Medicare, Recruiting, Risk Management, Training, Brokers, Health Policy, Vendor Management, Healthcare, Health Care Reform, Policy, Health Insurance, Claim
Education
Simmons College - Simmons School of Management 2013 — 2015
Master of Business Administration (MBA), HealthCare
Simmons College - Simmons School of Management 2008 — 2008
Strategic Leadership for Women
University of Massachusetts Boston 2005 — 2005
Economics, Emerging Leaders Program
University of Massachusetts Boston 1981 — 1985
BA, Economics
UnitedHealth Group August 2014 - Present
UnitedHealthcare August 2011 - Present
Express Scripts March 2011 - August 2011
Deluxe Corporation July 2009 - March 2011
Blue Cross and Blue Shield of Minnesota January 2008 - June 2009
Blue Cross and Blue Shield April 2005 - December 2007
Blue Cross and Blue Shield January 2001 - March 2005
Integrity Data December 1999 - December 2001
The Computer Man Inc. September 1998 - December 1999
Skills
Enterprise Architecture, SOA, Business Architecture, AIX, SDLC, IT Strategy, Master Data Management, TOGAF, Solution Architecture, Contract Negotiation, Data Architecture, Business Intelligence, Java Enterprise Edition, Project Management, Databases, Integration, Governance, Oracle, Architecture, Software Project..., Enterprise Software, Microsoft SQL Server, IT Management, Business Analysis, Web Services, Websphere, Cross-functional Team..., DB2, ITIL, Business Process, Software Documentation, Data Warehousing, Strategy, Requirements Analysis, Data Integration, Software Development, Agile Methodologies, EAI, ESB, UML, Project Portfolio..., Requirements Gathering, Business Process Design, Data Modeling, Analytics, Application Architecture, Weblogic, ETL, Agile Project Management, Systems Analysis
Education
Southwest Minnesota State University
BS, Computer Science and Business
University of Minnesota - Carlson School of Management
MBA, MIS
Urbandale
NaviNet May 2011 - Present
CVS Caremark Corporation September 2010 - November 2010
Blue Cross and Blue Shield July 2006 - November 2008
Tufts Health Plan July 1999 - July 2006
Skills
Quality Assurance, Employee Benefits, Training, Leadership, Customer Service, Employee Training, Team Leadership, Healthcare Information..., Process Improvement, Requirements Analysis, Business Analysis, Software Project..., Healthcare, HIPAA, Agile Methodologies, Program Management
Education
Stonehill College 1995 — 1999
BA of arts, Psychology, Healthcare Administration
JPMorgan Chase March 2005 - Present
Albertsons February 2004 - March 2005
Limited Brands February 2002 - January 2004
The Reynolds and Reynolds Company February 2001 - February 2002
General Motors January 1999 - January 2001
IBM April 1997 - January 1999
Blue Cross and Blue Shield April 1993 - January 1997
Education
Quinlan School of Business, Loyola University Chicago 1994 — 1997
MBA, Finance / International Business
Fidelity Investments October 1993 - Present
Blue Cross and Blue Shield April 1993 - October 1993
NH Insurance Company 1986 - 1992
Skills
DB2, Oracle, SAS, JCL, ISPF, TSO, Sybase, Syncsort, Programming, MVS
Education
NHTI, Concord's Community College 1982 — 1984
Associates, Computer Information Systems
Franklin High School 1979 — 1982
Retirement July 2014 - Present
AG Mednet March 2014 - July 2014
Steward Health Care System LLC October 2010 - April 2013
Caritas Christi Health Care System 2008 - October 2010
Sun Life Financial April 2005 - July 2008
Eclipsys 1998 - 2005
Blue Cross and Blue Shield 1983 - 1998
Education
Suffolk University - Sawyer School of Management
MBA, Business Administration and Management, General
State Univeristy of New York 1966 — 1970
BA, Liberal Arts
LPL Financial July 2014 - Present
Wells Fargo March 2013 - August 2013
Wells Fargo August 2011 - June 2012
Bank of America August 2010 - December 2010
Blue Cross and Blue Shield 2009 - February 2010
Alexander Youth Network September 2005 - February 2008
Wells Fargo/Wachovia 2008 - 2008
Continental Tire Company N.A., Inc. 2001 - 2003
Coca Cola Bottling Company Consolidated 1999 - 2001
Skills
Process Improvement, SDLC, MS Project, Program Management, Vendor Management, Business Analysis, Information Technology, Management, PMO, Leadership, Project Management, Requirements Analysis, Analysis
Education
South Carolina State University 1974 — 1980
BS, Chemistry, Mathematics (Statistics)
South Carolina State University
Coldwell Banker Residential Brokerage July 2002 - Present
Dewolfe Real Estate January 2001 - June 2002
Century 21 Benoit Realty July 1986 - January 2001
Blue Cross and Blue Shield June 1982 - December 1985
Skills
Sellers, Real Estate, Investment Properties, Residential Homes, Buyers, Council of Residential..., Negotiation, Buyer Representation, Relocation, First Time Home Buyers, Condos, Single Family Homes, FHA, Senior Real Estate, Real Estate Transactions, Foreclosures, 1031 Exchanges, Short Sales, Move Up Buyers, Referrals, ABR, Waterfront, e-PRO, Income Properties, Property, Investors, Home Staging, SFR, Agents, Property Management, Listings, Real Estate Development, Apartments, Real Property, Vacation Homes, HUD, New Home Sales, Seniors, National Association of..., Townhomes, Marketing, Seller Representation, Brokerage, Corporate Relocation, Luxury, Buyer's Agent, Resellers, Rentals
Education
Northeastern University 1980 — 1982
Medical Techology
Mario Umana High School 1976 — 1980
Medical Techology
Blue Cross and Blue Shield 1981 - Present
Education
Samford University 1977 — 1981
Bachelor, Pre Law
Blue Cross Blue Shield April 2015 - Present
Blue Cross and Blue Shield November 2009 - Present
Clarity In Numbers, LLC January 2009 - September 2009
Hewitt Associates 2000 - 2009
CNA Insurance June 1998 - May 2000
CNA Insurance October 1996 - June 1998
Washington National Insurance Company August 1995 - October 1996
Trustmark Insurance - Starmark March 1989 - August 1995
Bankers Life and Casualty May 1983 - March 1989
Skills
Actuarial Science, Employee Benefits, Health Insurance, Budgets, Process Improvement, Forecasting, Leadership, Sales Management, Strategy, Analysis, Management, Strategic Planning, Program Management, Insurance, Sales, Microsoft Excel, Recruiting, Medicare, Disability Insurance, Healthcare, Marketing, Business Planning, Analytics, Competitive Analysis, Managed Care, Underwriting, Consulting, Vendor Management
Education
Roosevelt University 1979 — 1983
B.S., Mathematics
Belding
Carl Schurz High School
Sunflower Point 2009 - Present
Blue Cross and Blue Shield May 1997 - August 2012
Education
University of Missouri-Kansas City 1978 — 1981
BBA, Marketing
Rockhurst University
Independent Consultant January 2013 - Present
Federal Reserve Bank of Kansas City November 2010 - January 2013
Federal Reserve Bank April 2010 - November 2010
Blue Cross and Blue Shield July 2009 - April 2010
Datacore Marketing October 2008 - February 2009
EDS February 2007 - September 2008
H&R Block October 2006 - February 2007
JP Morgan March 2006 - October 2006
Commerce Bancshares, Inc March 2005 - February 2006
Hallmark Cards, Inc 1984 - 2004
Skills
Visio, Requirements Analysis, Requirements Gathering, Software Documentation, Testing, Business Process, MS Project, Vendor Management, Microsoft SQL Server, DB2, Unix, Program Management, Test Planning, PL/SQL, Access, COBOL, Project Management, IT Management, Quality Center, Analysis
Education
Rockhurst University 1981 — 1984
Bachelor of Science, Computer Science
National Association of Insurance Commissioners (NAIC) August 2013 - Present
Blue Cross and Blue Shield October 2011 - April 2013
JPMorgan Chase March 2011 - October 2011
Deloitte Consulting May 2010 - July 2011
IBM November 2004 - April 2009
Commerce Bank May 2000 - October 2004
UMB Bank January 1998 - January 2000
UMB 1998 - 2000
Skills
SQL, Access, Oracle, Requirements Analysis, Lotus Notes, DB2, Microsoft SQL Server, SAS, SAP, MS Project, Databases, Microsoft Excel
Education
Oklahoma State University 1994 — 1995
MBA, Masters of Business Adminstration
Division of Youth & Families June 2009 - Present
Department of Human Services July 2004 - September 2010
Blue Cross and Blue Shield 2002 - 2004
Education
Seton Hall University 1997 — 2002
BS, Economics
Onpoint Consulting January 2010 - Present
Sprint Nextel August 1993 - February 2009
Sprint 1993 - 2009
Trans World Airlines July 1988 - August 1993
Blue Cross and Blue Shield June 1977 - July 1988
Education
The University of Kansas 1973 — 1975
Journalism
TravelClick October 2013 - Present
Chicago Teachers' Pension Fund December 2009 - September 2013
Links Technology August 2008 - April 2009
Blue Cross and Blue Shield November 2001 - July 2008
Hyatt April 2001 - September 2001
NetGov September 2000 - March 2001
Dominick's March 1998 - August 2000
Ameritech July 1997 - February 1998
Northern Trust January 1997 - June 1997
Spiegel Catalog March 1995 - December 1996
Skills
SDLC, CICS, Databases, Unix, COBOL, JCL, Mainframe, XML, Project Management, DB2, Requirements Analysis, Change Management, Systems Analysis, Microsoft SQL Server, Integration, SharePoint, Fileaid
Education
Northern Illinois University 1984 — 1989
Bachelor of Science, Computer Science
Blue Cross and Blue Shield July 2007 - February 2009
Education
Saint Xavier University
Bachelors of Arts, Sociology
Blue Cross and Blue Shield July 2007 - Present
Waste Management February 2006 - January 2007
SAFLOK a Kaba Co. March 2001 - September 2005
Skills
Professional Services, Data Analysis
Education
Oakland Community College
Business Administration
Walled Lake Central HS
Dixie Pipeline, Inc April 2011 - Present
Blue Cross and Blue Shield December 2001 - April 2011
Skills
Visio, Process Improvement, Project Management, Data Analysis, Customer Service, Change Management, Quality Assurance, Program Management, Microsoft Excel, Healthcare, Team Building, Microsoft Office
Education
Southern Wesleyan University 2005 — 2008
Bachelor's degree, Business Administration and Management, General
Southern Wesleyan University 2002 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Medica February 2014 - Present
Medica September 2012 - February 2014
Benesyst Inc October 2011 - June 2012
Bloom Health May 2011 - October 2011
Meritain Health March 2010 - January 2011
Blue Cross and Blue Shield November 2007 - September 2009
Blue Cross Blue Shield of MN December 2006 - November 2007
Blue Cross Blue Shield of MN June 2002 - December 2006
Blue Cross Blue Shield of Minnesota December 2001 - June 2002
Blue Cross Blue Shield of Minnesota June 1999 - December 2001
Skills
Health Insurance, Vendor Management, Training, Leadership, Process Improvement, Business Analysis, Change Management
Education
University of Minnesota-Twin Cities 1991 — 1992
General Courses/Elementary Education major.
St. Catherine University 1990 — 1991
General Courses/Elementary Education major.
BCBSNC March 2015 - Present
Blue Cross and Blue Shield December 2008 - March 2015
BCBSNC October 2007 - December 2008
BCBSNC June 2005 - October 2007
Skills
Health Insurance, PPO, HMO, Insurance, Health Care Reform, Health Savings Accounts, Medicare, Claim, Provider Relations, Managed Care, Program Development, Analysis
Education
NC Center for Women in Public Service 2009 — 2009
Certificate
Pfeiffer University 2005 — 2007
MBA, Business Administration-Concentration in Healthcare Leadership
North Carolina State University 2001 — 2005
BA, Political Science
Blue Cross Blue Shield of Louisiana February 2013 - Present
Blue Cross and Blue Shield March 2008 - January 2013
Skills
Business Analysis, SDLC, Process Improvement, Requirements Analysis, Customer Service, Business Intelligence, Access, PeopleSoft, Disaster Recovery, Microsoft SQL Server, SQL, Data Analysis, Software Documentation, HIPAA, Windows 7, Project Planning, Testing, Analytics, Agile Project Management, User Acceptance Testing, Business Requirements, Windows, Microsoft Project, Microsoft Office, Public Speaking, Microsoft Word, Analysis, Team Building, Strategic Planning
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
BA, Mass Communications
Blue Cross and Blue Shield of Kansas July 2010 - Present
Blue Cross and Blue Shield January 2010 - July 2010
Skills
Websphere, SQL, Microsoft SQL Server, Databases, Database Administration, Mainframe, Java, DB2, Unix, COBOL, JCL, Business Analysis, ITIL, WebSphere MQ, FTP, Application Servers, Disaster Recovery, Visio, Data Warehousing
Education
Blue U 2009 — 2009
Washburn University 1985 — 1989
BA, Computer Info Science
The University of Kansas 1981 — 1984
BS, Journalism
Blue Cross Blue Shield of Rhode Island 2010 - Present
Arbella Insurance Group March 2006 - October 2009
Electronic Data Systems October 2005 - March 2006
State Street Research & Management September 2002 - March 2005
Covansys March 1997 - September 2002
Blue Cross and Blue Shield January 1985 - March 1997
Skills
Requirements Gathering, Project Management, Vendor Management, Business Requirements, Visio, Program Management, SharePoint, Software Project...
Education
Northeastern University 1991 — 1995
BS, Environmental Engineering
Monroe College September 2008 - Present
Blue Cross And Blue Shield May 1984 - December 1990
Merrill Lynch February 1982 - July 1984
Skills
Teaching, PowerPoint, Microsoft Excel, Microsoft Word, Windows, Outlook, Customer Service, English, Strategic Planning, Computer..., Computer Networking, Higher Education
Education
Columbia University Teachers College 1987 — 1990
Master of Arts (M.A.), Industrial and Organizational Psychology
Pace University
Bachelor of Business Administration (BBA), Busines Education
White-Wilson Medical Center, P.A. August 2011 - Present
Dell Compliance Consulting February 2011 - Present
White-Wilson Medical Center August 2011 - November 2011
MicroSpine November 2008 - February 2011
MicroSpine Medical Plaza October 2008 - February 2011
Blue Cross and Blue Shield February 1975 - July 2007
Skills
Certified in Healthcare..., Certified in Healthcare..., Licensed Health Care..., Medicaid, Healthcare Management, Microsoft Office, Benefits Administration, HIPAA, EMR, Customer Service, Physician Relations, Healthcare, Revenue Cycle, Healthcare Information..., Healthcare Consulting, EHR, Practice Management, Medical Billing, Employee Relations, Physicians, Medicare, Medical Coding, Medical Terminology, Revenue Cycle Management, Credentialing, Quality Improvement, Medical Compliance, Managed Care, Hospitals, Health Policy, ICD-9, CPT, Patient Safety, Informatics, Health Information..., Health Insurance, Inpatient, Health Information..., Healthcare Industry
Education
Texas Tech University
Trustwave July 2010 - Present
nVISIA July 2006 - June 2010
Orbitz Worldwide July 2008 - February 2009
Blue Cross and Blue Shield July 2007 - January 2008
Aurora Health Care 2006 - 2007
Skills
Spring, Hibernate, Java, Agile Methodologies, JUnit, Ant, Java Enterprise Edition, Tomcat, SDLC, XML, JSP, SQL, SOA, Subversion, Maven, Eclipse, JBoss Application Server, Web Services, REST, JDBC
Education
Rowan University 2001 — 2006
BS, Computer Science
Abbott Northwestern Hospital May 2006 - Present
Allina Hospitals & Clinics April 1997 - May 2006
Blue Cross and Blue Shield January 1989 - April 1997
Education
St. Cloud State University 1985 — 1988
BS, Accounting
Texas Department of Family and Protective Services March 2010 - Present
Blue Cross and Blue Shield September 2008 - February 2010
Skills
Health Insurance, Insurance, Claim, Medicare, Claims Management
Education
Texas Woman's University 2001 — 2005
Bachelor's degree, Sociology
HealthPartners August 2014 - Present
Slingshot Healthcare Informatics October 2013 - August 2014
Neighborhood Involvement Program April 2013 - November 2013
Normandale Community College October 2012 - April 2013
CDI IT Solutions August 2011 - August 2012
Blue Cross and Blue Shield December 2005 - February 2011
Skills
Perl, Unix, SQL, Web Services, HTML, JavaScript, Java, CSS, C++, Testing, Business Analysis, Software Development, Software Engineering, OS X, Unix Shell Scripting, XML, Agile Methodologies, Shell Scripting, Siebel, Healthcare Information..., Meaningful Use, Workflow Analysis
Education
University of Illinois at Urbana-Champaign 2001 — 2005
BS, Mathematics and Computer Science
Normandale Community College
GSI Commerce September 2010 - Present
HPD January 2008 - April 2010
Blue Cross and Blue Shield April 2007 - December 2007
Wells Fargo Financial 2001 - 2007
Morgan Stanley May 1999 - May 2001
American Electric Power January 1999 - May 1999
Skills
Databases, Gap Analysis, Java, Functional..., Software Development, Crystal Reports, Business Intelligence, Agile Methodologies, Oracle, Business Process, Requirements Gathering, Use Case Analysis, Business Analysis, Visio, PMP, Requirements Analysis, IT Strategy, Scrum, Analytics, Requirement..., Web Services, T-SQL, SDLC, Analysis, SQL, Web Applications, Continuous Improvement, XML, Data Warehousing, Integration, Database Design, Software Documentation, PL/SQL, Waterfall, Quality Center, Data Modeling, UML, Software Development..., Testing, Business Requirements, Budgets, Team Leadership, ETL, Business Objects, Systems Analysis, Quality Assurance
Education
Villanova University 2010 — 2010
Essentials of Business Analysis
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
MS/BS, Computer Science
Baystate Benefit Services August 2011 - Present
Stop and Shop Supermarket January 2008 - April 2011
Stop and Shop Supermarket February 2006 - April 2011
DemandTec 2007 - 2011
Blue Cross and Blue Shield January 1987 - June 2004
Skills
Account Management, Sales Management, Customer Service, Budgets, Leadership, Process Improvement, Retail, Microsoft Office, Team Building, Microsoft Excel, Access, Pricing, Onboarding, Marketing, Outlook, Accounting, Inventory Management, Sales, Analytics, Teamwork, Human Resources, Strategic Planning, Management, Product Marketing, Marketing Strategy, Cross-functional Team..., PowerPoint, Auditing, Salesforce.com, Microsoft Word, Competitive Analysis, Forecasting, Customer Satisfaction, Purchasing, Finance, Social Networking, Business Analysis, Analysis, Grocery, Invoicing, Team Leadership, Consumer Products, Operations Management, Time Management, Negotiation, Merchandising, Product Development, Training, Market Planning, Employee Relations
Education
Northeastern University 1988 — 1994
Quincy High School 1984 — 1987
Management, Business Management
Boehringer Ingelheim August 2005 - Present
Boehringer Ingelheim July 2004 - Present
Boehringer Ingelheim January 2001 - Present
Boehringer Ingelheim January 2001 - Present
ASHLAR OF NEWTOWN January 1999 - January 2001
Waterbury Hospital January 1998 - January 1999
Yale New Haven Hospital - Saint Raphael Campus January 1997 - January 1998
BLUE CROSS AND BLUE SHIELD January 1997 - January 1997
Skills
Clinical Trials, Pharmaceutical Industry, GCP, Clinical Development, Pharmacovigilance, CTMS, 21 CFR Part 11, FDA, EDC, Regulatory Affairs, Biotechnology, Regulatory Submissions, Lifesciences, Clinical Research
Education
Yale University 1995 — 1997
MSN, Management & Policy
Yale University 1995 — 1997
MASTER OF SCIENCE, NURSING MANAGEMENT & POLICY
Quinnipiac University 1993 — 1995
BACHELOR OF SCIENCE, Nursing
Body By Vi Visalus May 2013 - Present
Recovery School District January 2012 - Present
Blue Cross and Blue Shield January 2010 - December 2011
Skills
Curriculum Design, Medicare, Microsoft Excel, Health Insurance, Microsoft Office, Leadership, Team Building, Staff Development, Data Analysis, Strategic Planning, Coaching, Policy, Teaching
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
B.S., Mathematics
LCB Senior Living, LLC January 2015 - Present
The Un-Common Theatre Company January 2004 - Present
Benchmark Senior Living June 2012 - January 2015
Erickson Living September 2011 - June 2012
Blue Cross and Blue Shield 1986 - 1994
Skills
Event Planning, Marketing Communications, Marketing, Customer Service, Sales, Team Leadership, Retirement Communities, Assisted Living, Financial Analysis, Sales Management, Community Outreach, Healthcare Management, Alzheimer's Care, Negotiation, Marketing Strategy, Public Speaking, Healthcare, Team Building, Nonprofits, Leadership, Strategic Planning
Education
Providence College
Bachelor of Science (BS), Finance/Health Service Administration
Sprint Nextel August 1997 - December 2009
National Western Life Insurance Company January 1994 - January 1997
Technology Training and Consulting Services January 1993 - January 1994
General American Life Insurance Company January 1987 - January 1993
Blue Cross and Blue Shield January 1981 - January 1987
Skills
IT Management, Program Management, SDLC, Cross-functional Team...
Education
University of Phoenix 2004 — 2007
Bachelors, Business Management
The George Washington University 1998 — 2001
Certificate, Project Management
COMMUNITY SERVICE OPPORTUNITIES
Finacial Institutions 2010 - Present
Financial Services 2008 - 2010
Nationwide Insurance 2005 - 2008
JPMorgan Chase 1998 - 2005
Major Finacial Institutions 1993 - 1998
City of New York 1989 - 1991
Blue Cross and Blue Shield 1986 - 1989
Citigroup 1984 - 1986
Skills
SDLC, Agile Methodologies, Project Management, Testing, Quality Assurance, Software Development, Cross-functional Team..., IT Service Management, Risk Management, Release Management, Resource Management, Business Analysis, Test Planning, Software Quality..., Test Automation, Waterfall, Business Requirements, SQL, PMO, Vendor Management, Project Portfolio...
Education
Rochester Institute of Technology
Ryan Specialty Group February 2015 - Present
CMT Consulting Solutions June 2009 - Present
Integrys Energy Group February 2012 - February 2015
Cook County Health and Hospitals System October 2010 - March 2012
Blue Cross and Blue Shield 2006 - 2009
Skills
Employment Law, Union Negotiations, Union Avoidance, Leadership Development, Employee Relations, Employee Engagement, Human Resources, Leadership, Management, Negotiation, Personnel Management, Team Building, Training, Change Management, Employee Benefits, HRIS, Industrial Relations, Onboarding, Performance Management, Process Improvement, Succession Planning, Talent Management
Education
Purdue University North Central 1991 — 1998
Bachelor’s Degree, Human Resources-Organizational Leadership
Purdue University-North Central Campus 1991 — 1998
BS, Organizational Leadership and HR
Blue Cross and Blue Shield July 2015 - Present
Beverage South of Aiken/Columbia November 2013 - April 2015
Southern Wine & Spirits June 2013 - November 2013
Walmart September 2011 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Merchandising, Management, Process Improvement
Education
Webster University 2015 — 2017
Master of Business Administration (M.B.A.), Organizational Leadership & Development
North Carolina Agricultural and Technical State University 2006 — 2011
Bachelor of Science (B.S.), Business Management
New Destiny Maternity Home for Teen Moms June 2011 - Present
Boy's and Girl' Club of the Midlands October 2007 - June 2012
Staples Shared Financial Center April 2007 - October 2007
Blue Cross and Blue Shield May 2004 - December 2005
Epworth Children’s Home February 2000 - January 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
Piedmont Technical College 2012 — 2014
Piedmont Technical College 2012 — 2014
Associate Degree, Business Management