Experience
Accenture  June 2015 - Present
Carnegie Mellon University  August 2013 - Present
Carnegie Mellon University  August 2013 - May 2015
RiskVal Financial Solutions, LLC  July 2014 - August 2014
TSMC  May 2013 - June 2013
Dale Carnegie Training   July 2010 - August 2010

Skills
Operations Research, Mathematical Modeling, Statistics, R, Microsoft Excel, Microsoft Office, VBA, Matlab, Ruby, Accounting, Teamwork, Data Analysis, Analytics, Microsoft Word, Python, Event Planning, PowerPoint, Photoshop, Public Speaking, Teaching, Social Media, HTML, Mandarin, Time Management, JSON, Leaflet, Shiny, SQL, GeoJSON, Excel Solver, MS Excel Pivot Tables, Marketing Research, Categorical Data..., Data Mining, Cluster Analysis

Education
Carnegie Mellon University   2012 — 2016
Bachelor's Degree, Mathematics (Operations Research and Statistics) and Business Administration

International Bilingual School   2000 — 2012
High School

Experience
Automobile Club of Southern California  June 2014 - Present
Dale Carnegie Training   January 2013 - Present
The College of Automotive Management   September 2013 - June 2014
CSL Behring  October 2005 - November 2010
Eli Lilly and Company  March 2004 - September 2005
AstraZeneca  1999 - 2004

Skills
Pharmaceutical Industry, Pharmaceutical Sales, Training Delivery, Leadership, Chemistry, Public Speaking, Training, Biotechnology Industry, Coaching, Communication, Sales&Marketing, Academic Tutoring, Medicine, Sales, Immunology, Psychiatry, Medical Devices, Biotechnology, Product Launch, Managed Care, Lifesciences, Healthcare, Sales Force Development, Hospital Sales, Cross-functional Team..., Sales Effectiveness, Hospitals, Cardiology, Sales Presentations, Infectious Diseases, Leadership Development, Cold Calling, Selling Skills, Executive Coaching, Employee Training, Pulmonology, Salesforce.com, Sales Operations, Team Building, Customer Service, Management, Strategy

Education
Chapman University   1994 — 1998
Bachelor's degree, Chemistry/Biology, 3.5

Experience
The Episcopal Church in Minnesota   July 2013 - Present
Dale Carnegie & Associates, Inc.   1988 - Present
Dale Carnegie Training   1978 - Present
Dale Carnegie Training   January 2010 - August 2012
Dale Carnegie Training   January 2007 - January 2010

Skills
Curriculum Design, Online Training, Classroom Instruction, Instructional Design, Instructor-led Training, E-learning, Blended Learning, Adult Education, Educational Technology, Instructional Technology, Curriculum Development, Blended Learning..., Course Development, Classroom, E-Learning, Training, Workshop Facilitation, People Skills, Training Delivery, Presentation Coaching, Project Management, Staff Development, Leadership Development, Organizational Culture, Leadership, Coaching, Program Management, Personal Development, Employee Engagement, Needs Analysis, Process Improvement, Public Speaking, Executive Coaching, Non-profits, Content Development, Emotional Intelligence, Team Building, Performance Management, Performance Consulting, Management, Organizational..., Business Coaching, Employee Training, Management Development, Trainers, Soft Skills, Career Development, Train the Trainer, Culture Change, Performance Improvement

Education
Luther Seminary   2012 — 2013

United Theological Seminary, St. Paul, MN   2010 — 2012

Seabury Western Seminary, Chicago, Illinois   2010 — 2011

Concordia University-St. Paul   1986 — 1988
BS Magna Cum Laude, Communication and Organizational Management

Experience
Odissy Ltd   May 2014 - Present
Kiwanis  2014 - Present
Alliance Records Inc.   October 2013 - April 2014
Kiwanis  2013 - 2014
Dale Carnegie Training   April 1979 - October 2013

Skills
Leadership Development, Coaching, Team Building, Organizational..., Performance Management, Training, Training Delivery, Management, Sales, New Business Development, Team Leadership, Leadership, Personal Development, Executive Coaching, Change Management, Management Consulting, Staff Development, Strategic Planning, Public Speaking, Employee Engagement, Strategy, Talent Management, Employee Training, Workshop Facilitation

Education
Campbell University
Business Admin

Cold Spring Harbor High School

Experience
Lone Star College  June 2013 - August 2014
Prairie View A&M University  January 2011 - June 2013
Houston Community College  September 2008 - December 2010
Dale Carnegie Training   November 2004 - January 2006
Parkside Psychiatric Hospital & Clinic  1999 - 2000

Skills
SPSS, Public Speaking, Higher Education, Microsoft Office, Teaching, Psychology, Statistics, Data Analysis, Leadership Development, PowerPoint, Organizational..., Microsoft Excel, Quantitative Research, Qualitative Research, Training

Education
Florida State University   2013 — 2014
Graduate Certificate, Institutional Research

James Madison University   2012 — 2014
Graduate Certificate, Higher Education Assessment Specialist

Capella University   2006 — 2010
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology

Oral Roberts University   1996 — 1999
Master of Arts (MA), Marriage and Family Therapy/Counseling

Oral Roberts University   1992 — 1996
Bachelor of Arts (B.A.), Psychology

Experience
Green River Writers' Workshops   July 2008 - Present
Hermit's peak Press   January 2010 - Present
Coffee and Ink, Monday Night Writers   2007 - 2013
Dale Carnegie Training   September 1994 - 2011
California State University, Sacramento  January 2000 - January 2010
Soroptimist International of Greater Sacramento   June 2008 - May 2009
Dale Carnegie Training   1992 - 2004

Skills
Public Speaking, Research, Personal Development, Grant Writing, Fundraising, Books, Editorial, Writing, Creative Writing, Presentation Coaching, Coaching, Yoga, Photography, Storytelling, Team Building

Education
California State University-Sacramento   1995 — 1998
MA, Communcation Studies

The University of New Mexico
Graduate courses, Special Education

New Mexico Highlands University
Bachelor's degree, English Language and Literature/Letters/German

Ripon College

Experience
Dale Carnegie Training   1991 - June 2014
Fairfax County Park Authority  October 2005 - May 2014
Consulting Times   February 1999 - September 2004
Ceridian  August 1978 - September 1995

Skills
Account Management, Team Building, Coaching, Staff Development, Mentoring, Public Speaking, Leadership Development, Organizational..., Training & Development, Product Development, Microsoft Office, PowerPoint, Team Leadership, Program Management, Human Resources, Employee Training, Customer Service, Leadership

Education
California State University-Fullerton
Graduate work

Northern Virginia Community College
Attended classes

Whittier College
BA

Experience
National Park Service  June 2014 - Present
National Park Service  April 2012 - June 2014
National Park Service  October 2010 - April 2012
Healy Kohler Design   January 2010 - October 2010
Dale Carnegie Training   September 2009 - December 2009
Gallagher & Associates  2002 - 2009
The PRD Group   1996 - 2002
Design and Production   1995 - 1996
WB Incorporated   1993 - 1995

Skills
Exhibit Design, Museums, History, InDesign, Concept Development, Project Management, Leadership, Project Planning, Art Exhibitions, Cultural Heritage, Experience Design, Historic Preservation, Illustrator, Sketching, Model Making, Industrial Design, Design Research, Creative Direction, Concept Design, Graphics, Rendering

Education
Carnegie Mellon University   1988 — 1992
BFA, Industrial Design

Experience
eVgo Network   February 2013 - Present
WIN Partners  May 2011 - May 2012
Dale Carnegie Training   2008 - 2010
NYC Public Schools; SAG-AFTRA   2005 - 2009
Liberty Brokerage  1987 - 2005

Skills
Teaching, Public Speaking, Television, Microsoft Excel, Microsoft Word, PowerPoint, English, Editing, Social Media, Social Media Marketing, Public Relations, Sales, Electric Vehicles, Event Planning, Blogging, Solar Energy, Electric Vehicle..., Sustainability, Sales Management..., Copywriting, Marketing Strategy, Team Building, Budgets, Social Networking, Contract Negotiation, Project Planning, Training, Leadership Development, Project Management, Management, Entrepreneurship, Marketing, Business Development, Event Management, Marketing Communications, Fundraising, Leadership, Nonprofits, New Business Development, Program Management, Negotiation, Renewable Energy, Acting

Education
College of the Holy Cross
Bachelor of Arts (B.A.), English Language and Literature, General

Experience
*   September 2012 - Present
Rachelhamm.com   2012 - Present
The Cheesecake Factory  March 2013 - March 2014
Dale Carnegie Training   2011 - 2012
Agape Creative Studios   2011 - 2011
Peoples Church  December 2007 - May 2009
A Variety of Car Dealerships   1996 - 1997

Skills
Hospitality, Customer Service, Microsoft Office, Customer Relations, Video Production, Storytelling, Interviews, Advertising, Marketing, Public Speaking, Social Media Marketing, Blogging, Short Films, Video, Acting, Social Media, Sales, Public Relations, Event Planning, Social Networking, Training, Event Management

Education
California State University-Fresno

Pepperdine University

Experience
NeuroLeadership Institute  September 2011 - Present
PointMaker Communications, Inc.   January 2008 - Present
Dale Carnegie Training   March 2003 - Present
Hearst Magazines  November 2003 - December 2005
iVillage  April 1998 - February 2002
Katz Media Group  August 1996 - August 1997
MTV Networks  May 1988 - March 1994
A&E Television Networks  January 1986 - May 1988
New York Magazine  February 1984 - December 1985

Skills
Public Speaking, Personal Development, Employee Engagement, Selling, Presentation Training, Interpersonal..., Effective Communicating, Diplomacy & Tact, Brain-Based Coaching, Leadership, Assertiveness, Presenting, Networking, People Skills, Communication Skills, Pitching, Professional Development, Coaching, Corporate Training, One-on-One Coaching, Self-Confidence, Presentation Coaching, Training, Staff Development, Sales, Personal Coaching, Organizational..., Management, Leadership Development, Executive Coaching, Career Development, Business Development, Press Releases, Program Management, Self-confidence, Sales Presentations, Presentations, Presentation Skills

Education
City University of New York-Hunter College   1980 — 1982
BA, Cum Laude, English, History

Experience
Dale Carnegie Training   September 2014 - Present
FitHouse   May 2013 - Present
Miacomet Golf Course  May 2011 - September 2012
Global Trade Helpdesk  January 2011 - May 2011

Skills
Financial Analysis, Financial Accounting, Managerial Finance, Management, Microsoft Excel, PowerPoint, Access, Social Networking, Entrepreneurship, Conversent in Spanish, Economic Modeling, Brand Development, Brand Management, SEO, Customer Service, Customer Retention, Customer Acquisition, Market Research, Email Marketing, Event Management, Event Planning, Business Correspondence, Budget Monitoring, Risk Assessment, Distribution Logistics, Written & Oral..., High Organizational..., Self-starter, Ableton Live, Ableton, Digital Audio, Music Production, Sound Mixing, Training, Business Development, Training & Development, Executive Coaching, Leadership

Education
College of Charleston   2011 — 2013
Bachelor of Business Administration (BBA), Finance, General

Coastal Carolina University   2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Sardi's Restaurant  April 2013 - Present
Sardi's Restaurant  June 2006 - Present
Dale Carnegie Training   September 2008 - December 2008
Ubiquitous Media  March 2008 - June 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Berkeley College-New York   2006 — 2008
Bachelor of Business Administration (BBA), Marketing

Dutchess Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Experience
American InterContinental University  September 2012 - Present
RMEnergy   January 2012 - Present
Dale Carnegie Training   2010 - Present
Sales Results Inc.   January 2010 - December 2010
VALIC  2006 - 2009
Dreyfus  1999 - 2006
Hartford Computer Group  1998 - 1999
Communispond  1996 - 1999
Pacific Learning Systems   1995 - 1996
Wilson Learning  1993 - 1995

Education
DePaul University   1972 — 1976
Sociology, Liberal Arts

Experience
Acceptance Insurance  August 2015 - Present
Motorcycle Safety Foundation  May 2003 - Present
Erie Insurance  November 2006 - April 2015
Dale Carnegie Training   February 2011 - May 2012
Harleysville Area EMS   January 1998 - August 2009
Erie Insurance  September 2003 - November 2006
Arbitration Forums  January 1998 - November 2006
State Farm Mutual Automobile Insurance Company  January 1994 - September 2003
Newtown Ambulance Association   November 1994 - July 1997
Spring Hill Community Ambulance Corps   October 1983 - June 1993

Skills
Insurance, Motorcycle, Property & Casualty..., Liability, Workers Compensation, Commercial Insurance, Sales, General Insurance, Claim, Life Insurance, Legal Liability, Term Life Insurance, Umbrella Insurance, Casualty, Homeowners, Whole Life, Leadership, Risk Management, Inland Marine, Fixed Annuities, Claims Management, Agents, Team Building, Customer Service, Training, Commercial Lines, Coaching, Customer Retention

Education
Drexel University   1986 — 1993
Bachelor's Degree, Human Resource Management & Labor Relations

Ramapo High School   1983 — 1986
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Character Counts In Iowa   April 2014 - Present
Des Moines Public Schools  November 2010 - Present
Character Counts In Iowa   July 2003 - October 2012
Alliance Publishing & Marketing   July 2010 - March 2011
State Farm Insurance  November 2009 - April 2010
Clear Channel Radio  April 2004 - June 2008
AIB College of Business  September 1997 - May 2003
FranklinCovey Company  October 1997 - September 2001
Grandview College   January 1998 - May 1998
Dale Carnegie Training   September 1996 - September 1997

Skills
Training, Teaching, Leadership, Public Relations, Team Leadership, Team Building, Marketing, Advertising, Management, Sales, Human Resources

Education
Upper Iowa University   1995 — 1997
Masters, Quality Management & Human Resources Management

Drake University   1984 — 1987
Bachelors, Journalism & Mass Communication

University of Iowa   1974 — 1977
Business & Insurance

Experience
Connie Catalano/LIFE Leadership   March 2012 - Present
Dale Carnegie Training   September 1999 - April 2013
Southern Foods at Home  April 2007 - September 2011
Willow Creek Community Church  1993 - 1998
Willow Creek Community Church  1993 - 1998
Willow Creek Community Church  1993 - 1998

Education
National Louis University   1999 — 2001
Undergraduate, Applied Behavioral Science

DePaul University   1980 — 1984
Marketing

Experience
Dale Carnegie Training of Tampa Bay Florida   January 2015 - Present
CACI  2007 - April 2014
Dale Carnegie Training   2001 - 2007
Radio Shack  1995 - 2001

Skills
Leadership Development, Training, Organizational..., Program Management, Leadership, Team Building, Process Improvement, Management Consulting, Change Management, Employee Engagement, Instructional Design, Project Management, Talent Management, Workshop Facilitation, Employee Training, Succession Planning, Coaching, Team Leadership, Project Planning, Organizational..., Executive Coaching, Performance Improvement, Personnel Management, Performance Management, Government, Career Development, Software Documentation, Business Process..., Training Delivery, Talent Acquisition, Instructor-led Training, Organizational Learning, Budgets, Human Resources, Employee Relations, Conflict Resolution, Knowledge Management, Policy, Onboarding, Staff Development, Organizational..., Integrating..., Communication Skills, Presentations, Creating an Environment...

Education
East Carolina University   1983 — 1986
BA, Political Science / MInor in Philosophy, 3.4/ Honor Grad

First Colonial High School

Experience
US Army  May 2008 - Present
James Waltz, LLC   October 2011 - January 2013
Fred Pryor Seminars  March 2010 - October 2011
Dale Carnegie Training   December 1998 - November 2000

Skills
Leadership Development, Conflict Management, Executive Coaching, Coaching, Organizational..., Conflict Resolution, Staff Development, Public Speaking, Mentoring, Time Management, Team Building, Change Management, Stress Management, Training Delivery, Customer Service, Emotional Intelligence, Creative Problem Solving, Personal Development, Training Skills, Performance Management, Training, Workshop Facilitation, Motivational Speaking, Management, Interviews, Human Resources, Performance Improvement, Employee Training, Resume Writing, Teaching, Career Development, Career Counseling, Organizational..., Team Leadership, Leadership, Adult Education, Employee Relations, Organizational...

Education
Cameron University   1989 — 1991
Psychology

Experience
Costco Wholesale  November 2013 - Present
Dale Carnegie - Chicago  June 2011 - November 2013
GlaxoSmithKline  August 2008 - June 2011
GlaxoSmithKline  2007 - 2008
GlaxoSmithKline  2003 - 2007
Dale Carnegie Training   March 1998 - June 2001
Dale Carnegie  1999 - 2001
Mary Kay Inc.  1996 - 2001
Philip Morris  1994 - 1996

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   2004 — 2008
MBA, Marketing/Strategy and Execution

University of Illinois   1990 — 1994
BS, Communications

Experience
Goldstein & Associates  December 2014 - Present
Raymond James  December 2009 - December 2014
Dale Carnegie Training   2012 - 2012
Ameriprise Financial  May 2008 - September 2009
Ameriprise Financial  December 2003 - May 2008
Smith Barney  September 2003 - December 2003

Education
California State University-Northridge   2002 — 2004
B.S, Business Administration; Finance Emphasis

Dale Carnegie

Experience
United Distributors, Inc  March 2012 - Present
Touch Points Plus   January 2002 - Present
Fidelity Financial Corporation   January 2011 - March 2013
Heartland Payment Systems  December 2009 - January 2011
Dale Carnegie Training   October 2008 - December 2009
The Tactix Group   June 1987 - January 2002
Business Services and Equipment   February 1964 - July 1985

Skills
Public Speaking, Direct Marketing, Team Building, Strategic Planning, Small Business, Business Development, B2B, Start-ups, CRM, Marketing, Competitive Analysis, Management Consulting, Insurance, Customer Satisfaction, Strategic Financial..., Sales, Customer Retention, Finance, Analysis, Consulting, Investments, Financial Services, Employee Benefits, Entrepreneurship, Leadership, Relationship Management, Fixed Annuities, Retirement Planning, Life Insurance, Business Planning, Executive Management, Business, Training, Estate Planning

Education
Colorado College   1953 — 1957
BA Business

Experience
Sentara Norfolk General Hospital  June 2012 - Present
Dale Carnegie Training   2013 - 2014
Scharf Consultations & Leadership Training   May 2011 - May 2012
Johns Hopkins Hospital  January 2006 - April 2011
Duke University Health System  September 2000 - December 2005
Wake Forest Baptist Health  August 1997 - August 2000
University of Virginia Health System  May 1996 - August 1997
James Madison University  August 1994 - May 1996
University of Virginia  January 1995 - January 1996
University of Virginia  August 1989 - May 1995

Skills
Conflict Resolution, Motivational Speaking, Leadership Training, Interreligious Dialogue, Intercultural Dialogue, Spiritual Care..., Theological Analysis, Preaching, German language training, Translation..., German-English and..., German-American Weddings, Bi-lingual wedding..., Teaching Systematic and..., Teaching Pastoral and..., Teaching Pastoral..., Team Building, Crisis Ministry, Chaplaincy Training, Certification and..., Curriculum Development, Clinical Ethics..., Grief and Bereavement..., Pastoral Care, Chaplaincy, Grief, Spirituality, Pastoral, Leadership, Teaching, Program Development, Religion, Coaching, Intercultural..., Mental Health, Community Outreach, Psychotherapy, Compassion, Theology, Healthcare, Crisis Intervention, Social Services, Spiritual Direction, Crisis, Fundraising, End of Life, Volunteer Management, Family Therapy, Medical Ethics, Ethics

Education
University of Virginia   1989 — 1995
Ph.D., Philosophical Theology

Christian Theological Seminary   1987 — 1988
S.T.M. (Master of Sacred Theology), Philosophical Theology

International Baptist Theological Seminary   1982 — 1987
1987 B.D. (Bachelor of Divinity), Systematic Theology

Experience
Capella University  February 2010 - Present
Dale Carnegie Training   January 2010 - Present
University of Phoenix  January 2009 - March 2012
Korn Ferry Leadership and Talent Consulting   January 2010 - October 2010
Capella University  January 2010 - July 2010
Teachers College Columbia University, Teachers College Innovations   September 2005 - January 2009
Intellinex, an Ernst & Young Company   August 2002 - September 2005
Ernst & Young LLP, Intellinex Division   August 2002 - September 2005
iEDIGroup, Inc.   2001 - 2002
Kinderhook Systems   September 1998 - September 2000

Skills
project management, elearning, online learning, instructional design, Instructional Technology, Educational Technology, leadership, Change Management, Leading Change, Adult Education, adult learning, E-Learning, Project Management, Leadership, Instructional Design, Program Management, Blended Learning, Coaching, Training, Curriculum Design, Distance Learning, Staff Development, Curriculum Development, Workshop Facilitation, Higher Education, Career Counseling, Project Planning, Training Delivery, Talent Management, Learning Management, Strategic Planning, Public Speaking, Program Development, Leadership Development, Needs Analysis, Consulting, Business Development, Instructor-led Training, Executive Coaching, Personal Development, Organizational..., Learning Management..., Strategy, Conflict Resolution, Organizational..., Employee Training, Emotional Intelligence, Performance Improvement, Management, Career Development

Education
Capella University   2012 — 2014
MBA, Project Management

Capella University   2012 — 2014
Master of Business Administration (MBA), Project Management, 4.0

Teachers College of Columbia University   2000 — 2007
Ed.D., Instructional Technology and Media

Teachers College of Columbia University   2000 — 2005
Master of Education (MEd), Instructional Technology and Media

Fairfield University   1990 — 1995
Masters of Arts, Educational Technology and Media

University of Cincinnati   1972 — 1973
Masters of Arts, Economics

Experience
Dale Carnegie  May 2015 - Present
Dale Carnegie Training   February 2013 - Present
Entrepreneur  October 2012 - Present
La Petite Cuisine   November 2011 - August 2012
Inno-Glace   June 2009 - August 2011

Skills
Sales, Entrepreneurship, Brand Management, Strategic Partnerships, Creative Direction, Start-ups, Strategy, Training, Building Brand Awareness, Partnership Marketing, Brand Development, Domestic and..., Leadership, Marketing Strategy, Business Development, Strategic Planning, Online Marketing

Education
Dale Carnegie skills for success   2013 — 2013
Certificate of Accomplishment, Skills for success

Stephen Covey
The 7 Habits of Highly Effective People

Concordia University   1987 — 1990
Bachelor of Commerce (B.Com.), Marketing & finance

Cegep St-Laurent   1985 — 1987
Human sciences, Psychology

Dale Carnegie
Certificate of Achievement, High Impact Presentation

Experience
Weichert Workforce Mobility  April 2004 - Present
Prudential Relocation  January 1996 - April 2004
Citi  March 1992 - January 1996
Dale Carnegie Training   February 1990 - March 1992

Skills
Relocation, Customer Satisfaction, Expatriate Management, Vendor Management, Executive Management, Client Relationship..., Operational Strategy, Corporate Relocation, Global Mobility, Management, Contract Negotiation, Sales, Process Improvement, Strategy

Education
Eastern Connecticut State University
BS, Business Administration/English

Experience
Apple  March 2015 - Present
Apple  January 2013 - March 2015
Apple  February 2012 - January 2013
Apple Inc.  July 2010 - February 2012
Novartis  June 2009 - December 2009
Dale Carnegie Training   January 2007 - June 2008
Northrop Grumman  May 2007 - May 2008
Northrop Grumman  February 2003 - May 2007

Skills
Financial Forecasting, Performance Improvement, Business Modeling, Product Marketing, Six Sigma, Project Management, Value Stream Mapping, Earned Value Management, Supply Chain, Industrial Engineering

Education
Massachusetts Institute of Technology - Sloan School of Management   2008 — 2010
MBA & MS Civil & Environmental Engineering

Caltech   2007 — 2007
Certificate

University of California, Los Angeles   2004 — 2005
Certificate

University of Southern California   1998 — 2002
B.S.

Experience
The Sherwood Force   January 2008 - Present
Dale Carnegie Training   October 2005 - Present
Santa Ana Unified School District  June 1993 - June 2004
Peace Corps  February 1982 - October 1983

Skills
Spanish, Coaching, Public Speaking, Leadership Development, Staff Development, Organizational..., Leadership, Motivational Speaking, Sales, Training

Education
California State University-Long Beach   1989 — 1991
CA Teaching Credentials: Multiple Subjects, Education

University of New Haven   1984 — 1986
MBA, International Marketing

University of Massachusetts, Amherst   1981 — 1983
BA, Political Science

Amherst Regional High School   1972 — 1976
HS

Experience
Disney ABC Television Group  September 2015 - Present
The Ellen DeGeneres Show  August 2014 - May 2015
ERM Rwanda   November 2011 - January 2015
Weber Marketing Group  June 2013 - April 2014
The School of Life Project   August 2013 - December 2013
31 Bits  January 2013 - May 2013
State Farm Insurance  September 2012 - December 2012
Weber Marketing Group  June 2009 - August 2012
Dale Carnegie Training   May 2009 - May 2009

Skills
Social Media, Facebook, Email Marketing, Blogging, Advertising, Social Media Marketing, Marketing, Public Relations, Research, Marketing Communications, Brand Development, Leadership, Event Planning, Social Networking, Marketing Strategy, Microsoft Office, WordPress, Integrated Marketing, Organization, Public Speaking, Online Marketing, Online Advertising, Adobe Creative Suite, Travel, Writing, Time Management, SEO, Survey Management, Copywriting, InDesign, Client Co-ordination, Photoshop, Press Releases, Multi Tasking, Digital Media, Account Management, Publicity, YouTube, Media Planning, Pinterest, Digital Marketing, Nonprofits, Newsletters, Event Management, Media Relations, Strategic Communications, Google Analytics, Direct Marketing, Instagram, Proofreading

Education
Chapman University   2009 — 2013
Bachelor of Arts (B.A.) Public Relations and Advertising

Semester at Sea   2012 — 2012

Experience
Implantable Provider Group  April 2014 - Present
Implantable Provider Group  October 2010 - March 2014
Implantable Provider Group  September 2009 - October 2010
GJC Consulting   October 2008 - September 2009
Biotronik  January 2007 - October 2008
Guidant  January 2001 - October 2006
Boston Scientific  2003 - 2006
Learnout & Hauspie   January 2000 - January 2001
Johnson and Johnson  May 1980 - August 1998
Dale Carnegie Training   March 1976 - April 1980

Skills
Process Improvement, Sales Analytics, Sales Management, Healthcare, Medical Devices, Problem Solving, Managed Care, Cross-functional Team..., Business Analytics, Change Management, Forecasting, Direct Sales, Start-ups, Contract Negotiation, Product Development, Strategic Planning, Business Development, Marketing Strategy, Product Launch, Hospitals, CRM, Leadership, Cardiology, Market Development, Team Building, Account Management, Capital Equipment, Risk Management, HIPAA, Project Management, Sales, Six Sigma

Education
California State University, Fresno   1969 — 1973
BS

Experience
Hulu  February 2015 - Present
Alpert Jewish Community Center  September 2014 - February 2015
Target  June 2014 - August 2014
Concert Music School   July 2013 - May 2014
Delta Sigma Pi  August 2013 - December 2013
Dale Carnegie Training   March 2013 - August 2013
Farmers Insurance  January 2013 - April 2013

Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Sales, Team Leadership, Leadership, Time Management, Outlook, Merchandising, Visual Merchandising, Social Media, Facebook, Recruiting, Marketing, Management, Human Resources, Employee Training, Market Research, Event Management, Inventory Management, Teamwork, Public Speaking, Accounting, Social Media Marketing

Education
California State University-Long Beach   2012 — 2014
Bachelor's degree, Accounting and Finance

De Anza College   2010 — 2012
Associate's degree, Business Administration and Management, General

Experience
Self  August 2012 - Present
Self  May 2006 - July 2012
T-Mobile  January 2005 - May 2006
Starbucks  September 2002 - September 2004
Animal Humane Association NM   June 2001 - April 2002
Dale Carnegie Training   June 2000 - June 2001
L'Oréal   September 1998 - June 2000

Skills
Marketing, Advertising and..., Customer Service, Freelance Writing, Sales Management, Project Management, Sales, Strategic Planning, Public Speaking, English, Editing, Books, Writing, Research, Budgeting, Creative Writing, Planning, Proofreading, Fiction

Education
Copenhagen Business School   1996 — 1998
Master of Business Administration (MBA), International Marketing and Management, 3.6

University of Southern California   1996 — 1997
Master of Business Administration (MBA), Marketing Management

Copenhagen Business School   1991 — 1995
Bachelor of Business Administration (BBA), International Business and Modern Languages

Experience
Glacier Point Solutions, Inc.   2005 - Present
Glacier Point Solutions, Inc.   2008 - Present
Glacier Point Solutions, Inc.   2010 - Present
Dale Carnegie Training   October 2008 - November 2009
Glacier Point Solutions, Inc.   January 1998 - September 2009
Glacier Point Solutions, Inc.   September 2002 - December 2003
Integrated Medical Management, Inc./Bright Medical Associates   March 1997 - January 1998
Boeing Satellite Systems  1995 - 1997
Northrop Grumman Aerospace Systems  1990 - 1995
Oxnard District/Temecula Valley High School   1989 - 1990

Skills
Executive Coaching, Interview Coaching, Presentation Coaching, Coaching, Lifestyle Coaching, Resume Writing, Leadership Development, Creative Problem Solving, Strategic Planning, Strategic Thinking, Career Counseling, Career Management, Career Development, Career Transitions, Organizational..., Mentoring, Job Search Strategies, Business Development, LinkedIn, Social Media, Social Media Marketing, Job Search, Staff Development, Personal Development, Conflict Resolution, Situational Leadership, Career Assessment, Time Management, Executive Development, Management Development, 360 Feedback, Personal Branding, Business Networking, Stress Management, MBTI, Life Transitions, DISC, Career Exploration, Career Services, Career Pathing, Career Advising, Career Advancement, Interviewing, Change Leadership, Leadership Mentoring, Sales Coach, Sales Coaching, Communications Strategy, Career Development..., Career Strategist

Education
Coach U   2005 — 2006
Coach U Graduate, Coaching

California State University-Long Beach   2004 — 2004
Certificate in Coaching & Mentoring, Coaching Methods

University of California, Los Angeles   1995 — 1997
Professional Designation in Total Quality Management, Total Quality Management

Chapman University   1988 — 1989
Teaching Credential, Secondary Education

University of California, Los Angeles   1980 — 1983
B.A, Business Writing & English Literature

Huntington Beach High School   1976 — 1979
High School Diploma

Dale Carnegie
Sales

The Myers & Briggs Foundation

The Myers & Briggs Foundation

The Myers & Briggs Foundation

Experience
TWIN HEART CLOTHING   December 2014 - Present
Reitmans  April 2014 - August 2014
Felix Homme - Vincent D'Amerique   November 2013 - April 2014
Freelancer  2011 - 2013
Gentle Fit Lingerie   2009 - August 2012
LaSalle College  January 2009 - May 2009
Odyssey Knits Inc.   2006 - 2009
Dale Carnegie Training   2008 - 2008
NTD APPAREL INC  2004 - 2006
Sears Canada  2001 - 2004

Skills
Fashion, Styling, Fashion Design, Merchandising, Fashion Illustration, Trend Boards, Mood Boards, Color Cads, Tech Packs, Fashion Blogging, Illustrator, Photoshop, WordPress, Private Label Management, Apparel, Private Label, Trend, Sewing, Private Brands, Sportswear, Graphics, Illustration, Trend Analysis, Textiles, Pattern, Screen Printing, Textile Design, Technical Design, Mac, Trend Forecasting, Brand Development, Knitwear, Fit, Wovens, Denim, Outerwear, Sweaters, Fashion Writing, Adobe Creative Suite, Draping, Social Media, Community Management, Blogging, Facebook

Education
Concordia University   2014 — 2015
Certificate in Journalism Fundamentals

Institut Superieur de Design de Mode   2001 — 2003
AEC, Certificate in Styling/Merchandising

Institut Superieur de Design de Mode   1997 — 1999
AEC, Fashion Design

Polyvalente Lucien-Page   1993 — 1996
DES, Sciences

Experience
AET Environmental  July 1999 - Present
CAT-man Products   1966 - Present
Dale Carnegie Training   2012 - 2012

Skills
Cub Master, Dale Carnegie, Boy Scout Committee..., Environmental Services, Recycling, Hazardous Waste..., RCRA, Waste, Cold Calling, Sales, Risk Assessment, Environmental Compliance, Sales Presentations, Salesforce.com, Direct Sales, Selling, Sales Process, Customer Retention, Management

Education
The Dale Carnegie Course   2012 — 2012
Leadership Training

California State University-Sacramento   1990 — 1994
BS, Communications

Diablo Valley College   1988 — 1990
AA

Zig Zigar
Legacy Training

Zig Ziglar
Sales Program

Experience
Dale Carnegie Training   October 2013 - Present
International Facility Management Association  January 2013 - Present

Skills
Public Policy, Political Campaigns, Government Relations, Politics, Writing, Social Media, Social Media Marketing, Public Speaking, Public Relations, Computer Graphics Design, Photoshop, Photography, Event Planning, Public Affairs, Lobbying, Coalitions, Legislative Relations

Education
California State University-Northridge   2002 — 2003

University of Southern California   1998 — 2002
BA

Loyola Sacred Heart   1993 — 1998

Experience
Dale Carnegie Training   1992 - Present
Dale Carnegie Training Ohio & Indiana   November 1991 - Present
Mill End Draperies   June 1982 - December 1985

Skills
Training in Human..., Singing, E-Learning, Leadership Development, Public Speaking, Instructional Design, Training, Staff Development, Fundraising, Presentation Coaching, Training Delivery, Adult Education, Executive Coaching, Personal Development, Team Building, Time Management, Coaching

Education
University of Cincinnati   1978 — 1980
BA, Speech and Theatre

Case Western Reserve University   1976 — 1978
Theatre and Secondary Education

Experience
US Bank  February 2012 - Present
Hair Colour To Go   August 2004 - Present
Foley & Lardner LLP  1996 - 2012
Milwaukee School of Engineering  1999 - 2004
Dale Carnegie Training   2003 - 2003
Manpower  1994 - 1996
WE Energies  1991 - 1994

Skills
Adobe Captivate, Lotus Notes, SnagIt, SharePoint, SurveyMonkey, Visio, Instructional Design, Technical Writing, Training Delivery, Workshop Facilitation, Public Speaking, Process Improvement, E-Learning, Training, Software Documentation, Staff Development, Team Building, Six Sigma, Project Management, Microsoft Office, Captivate, Leadership, Presentation Coaching, HRIS, Coaching, Instructor-led Training, Human Resources, Policy, Strategic Planning, Start-ups, Interviews, Learning Management..., Organizational..., Career Development, Leadership Development, Employee Training, Technical Training, Organizational..., Performance Management, Budgets, Executive Coaching, Time Management, Employee Relations, Talent Management, Employee Benefits, Succession Planning, Conflict Resolution, Management, Administration, Employee Engagement

Education
University of Wisconsin-Milwaukee   2011 — 2011
Six Sigma Green Belt

Milwaukee School of Engineering
Bachelor, Marketing, Technical Communication

Milwaukee Area Technical College
Associate, Business

Concordia University-Wisconsin
Liberal Arts

MLHS - Milwaukee Lutheran High School

Experience
Florida Professional Photographers   2011 - Present
Boys and Girls Club of Broward County Florida Nan Knox Unit   2009 - Present
ASMP: The American Society of Media Photographers  2008 - Present
Professional Photographers Guild of Florida   1999 - Present
Robert Stolpe Photography   July 1996 - Present
Palm Beach Photographic Centre  1998 - 2015
Hollywood Lakes Civic Association   January 2011 - September 2011
ACR Electronics Inc.  September 1990 - October 2008
United Press International  1998 - 2004
Dale Carnegie Training   1988 - 1998

Skills
Chemistry, Photography, Quality Systems, Advertising, Quality System, Portrait Photography, Digital Photography, Six Sigma, Lean Manufacturing, Manufacturing, Writing, Photoshop, Newsletters, Photos, Fine Art Photography, Marketing

Education
Nova Southeastern University   1988 — 1989
None, Education

University of Pennsylvania - The Wharton School   1978 — 1979
none, Business

Philadelphia College of Art   1977 — 1978
None, Photography

West Chester University of Pennsylvania   1970 — 1972
Bachelor of Science, Chemistry

Community College of Philadelphia   1968 — 1970
Associate, Chemistry

Frankford High School   1966 — 1968

Experience
The Madison Square Garden Company  March 2010 - Present
Amalgamated Bank  March 2006 - March 2010
Brookdale Hospital  July 2005 - March 2006
Dale Carnegie Training   1998 - 2006

Skills
Leadership Development, Analysis, Performance Management, Organizational..., Training, Onboarding, Employee Engagement, Talent Acquisition, Talent Management, Employee Relations, Career Counseling, Human Resources, Succession Planning, Benefits Administration, HRIS, Organizational..., Recruiting

Education
City University of New York   2004 — 2007
Bachelor's Degree, Psychology, Magna Cum Laude

Experience
Federated Insurance  August 2012 - Present
Kowa Pharmaceuticals America, Inc  November 2008 - August 2012
Dale Carnegie Training   2012 - 2012
Schering-Plough Pharmaceuticals  February 2005 - November 2008
ChoiceOne Communications  September 2003 - September 2004
IKON Document Services  2001 - 2003

Skills
Sales Coach, Sales Management, Strategy Development, Tactical Planning, Data Analysis, Leadership Development, Cross-functional Team..., Cardiology, Heart Disease, Coaching, Business Strategy, Business Management, Telecommunications, Antibiotics, Urology, Allergy, Endocrinology, Sales, Pulmonology, Cold Calling, Management, Neurology, Marketing, Leadership, Pharmaceutical Sales, Pharmaceutical Industry, Selling, Strategy, Antibacterial

Education
Dale Carnegie   2012 — 2012

Central Connecticut State University   1996 — 2001
BS, Marketing

Experience
Brown Brothers Harriman  April 2015 - Present
SeeScape LLC   October 2013 - Present
Brown Brothers Harriman  August 2013 - April 2015
Brown Brothers Harriman  June 2012 - August 2012
Dale Carnegie Training   June 2011 - August 2011
The Golf Club of Cape Cod  August 2007 - August 2011

Skills
PowerPoint, Word, Public Speaking, Economics, Statistics, Facebook, Fundraising, Social Media, Microsoft Office, Event Planning, Social Networking, Photoshop, Social Media Marketing, Customer Service, Public Relations, Microsoft Excel, Microsoft Word, Time Series Analysis, Data Analysis, Analysis, Time Management, Golf, Golf Fitness

Education
Trinity College-Hartford   2009 — 2013
BS, Economics & American Studies

Danish Institute for Study Abroad   2012 — 2012
Global Economics Program

Deerfield Academy   2008 — 2009

Lexington High School   2004 — 2008

Experience
Mosquito Joe  November 2014 - Present
Liberty Tax Service  May 2001 - Present
Dale Carnegie Training   May 1999 - May 2001
Vector Marketing  1991 - 1999

Skills
Sales, Team Building, Coaching, Public Speaking, Training, Franchising, Small Business, Franchise Consulting, Strategic Planning, Customer Service, Tax Preparation, New Business Development, Tax, Business Planning, Entrepreneurship, Guerrilla Marketing, Business Development, Business Strategy, Income Tax, Forecasting, Leadership, Leadership Development, Management Consulting, Management, Operations Management, Sales Operations, Tax Returns, Start-ups, Recruiting, Consulting, Accounting, Budgets, Mergers & Acquisitions, P&L, Tax Accounting, Marketing, Financial Analysis, Finance, Strategic Financial...

Education
East Carolina University - College of Business   1990 — 1994
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Tabb High School   1987 — 1990

Experience
Ethan Allen Workforce Solutions  June 2009 - Present
Ethan Allen Personnel Group  October 2007 - June 2009
Huxley Associates  February 2005 - September 2007
Dale Carnegie Training   April 2002 - February 2005

Skills
Sales Management, Training, Training Delivery, Customer Service, Staff Development, Staff Management, Temporary Staffing, Headhunt, Recruiting, Technical Recruiting, Contract Manufacturing, Healthcare Management, Presentations, Presenter, Direct Sales, Collections, New Business Development, Client Retention..., Interview Preparation, Interviews, Motivation, Positive Work..., Contract Recruitment, Human Resources, Organizational..., Talent Management, Sales, Applicant Tracking..., Temporary Placement, Employee Training, Leadership, CRM, Team Building, Staffing Services, Talent Acquisition, Management, Employee Relations, Consulting, Time Management, Negotiation, Strategic Planning

Education
Stony Brook University Health Sciences Center School of Medicine   2001 — 2002
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management

Dutchess Community College   1999 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

MCHS   1995 — 1999

Experience
Newell Rubbermaid  October 2013 - Present
Newell Rubbermaid  April 2002 - Present
Newell Rubbermaid  2004 - 2006
Newell Rubbermaid  2003 - 2004
Dale Carnegie Training   1993 - 1999

Skills
PMP, Communication Skills, MS Project, MS Visio, MS Office, Solid Presentation..., Cross-functional Team..., Management, Process Improvement, Training, Troubleshooting, Visio, Project Planning, SAP, ERP, Business Analysis, CRM, Microsoft Office, Active Directory, Servers, Networking, IT Management, Help Desk Support, IT Strategy, SAP Implementation, Integration, Budgets, Six Sigma, Business Process, SAP R/3, Vendor Management, ITIL, IT Service Management, Data Migration, SharePoint, SAP Portal, Business Process..., SAP APO, SAP BW, Business Intelligence, SAP ERP, IT Operations

Education
Cardinal Stritch University   2000 — 2002
Bachelor's degree, Business Administration and Management, General

Northern Illinois University

Experience
Dale Carnegie Training   May 2015 - Present
Cambridge Proofreading Worldwide, LLC   January 2015 - Present
Creative Circle  October 2014 - Present
InVision Communications  January 2013 - Present
Concordia Plan Services  November 2009 - Present
Graphic World, Inc.   November 2002 - Present
Elsevier Science  October 2002 - Present
Ann Becker Consulting   January 2001 - Present
Maritz Learning  July 2007 - November 2009
Heritage Internet Technologies  February 2009 - October 2009

Skills
Copy Editing, Newsletters, Proofreading, Editing, Editorial, Publications, Magazines, Online Publishing, Freelance Writing, Storytelling, Fact-checking, Leadership, Feature Articles, Books, Publishing, Manuscript, Writing

Education
Creighton University   1984 — 1988
BA, Journalism

Creighton University, Omaha, NE

Experience
Velocitii   October 2014 - Present
Brockport Central School District  November 2012 - October 2014
Concentrix  November 2006 - November 2012
Concentrix  November 2006 - December 2010
Vertis  March 2003 - November 2006
Dale Carnegie Training   February 2002 - March 2003
The Sutherland Group  1998 - 2002

Skills
Sales Training, Professional Coaching, Leadership Development, Call Center, Account Management, BPO, Performance Management, Lead Generation, Team Building, Sales Management, Training, Customer Satisfaction, New Business Development, Sales, Customer Service, Outsourcing, Employee Engagement, Team Leadership, Coaching, Direct Sales, Leadership, Selling Skills, Recruiting, Salesforce.com, Call Centers, Business Development, Talent Acquisition, Customer Experience, Sales Operations, Management, Team Management, Vendor Management, Solution Selling, Customer Retention, Sales Process, CRM, Process Improvement, Workforce Management, Operations Management, Call Center Development, Employee Relations, Employee Training, Human Resources, Telemarketing, Training Delivery, Soft Skills, Contact Centers, Cold Calling, Inbound Marketing

Education
Castleton State College   1990 — 1994
Bachelors, Marketing and CIS

Dale Carnegie   1995 — 2003
Human Relations, leadership, sales, management

Pittsford Mendon High School   1986 — 1990

Experience
TEDx Charleston   September 2014 - Present
Dale Carnegie Training   January 1994 - Present
Dale Carnegie Training   January 1994 - September 2013
IBM  1980 - 1993

Skills
Coaching, Training Delivery, Personal Development, Leadership Development, Change Management, Executive Coaching, Employee Training, Team Building, Presentation Coaching, Team Leadership, Training, Management, Performance Management, NLP, Business Planning, Organizational..., Customer Service, Business Coaching, People Skills, Conflict Resolution, Instructional Design, Performance Consulting, Executive Development, Management Development, Workshop Facilitation, Emotional Intelligence, Public Speaking, Leadership, Sales, Employee Engagement, Performance Improvement, Career Development, Staff Development, Culture Change, MBTI, Organizational...

Education
University of Louisiana at Lafayette
Master in Education, Honor Graduate

Columbia College (SC)
Bachelor of Arts

Experience
CoverMyMeds  March 2015 - Present
Abbott Nutrition  September 2012 - March 2015
State Farm Insurance  October 2007 - September 2012
State Farm Insurance  September 2003 - October 2007
Dale Carnegie Training   November 2002 - August 2003
Lambda Chi Alpha Fraternity, Inc.   January 2001 - October 2002
Lambda Chi Alpha Fraternity  May 1999 - January 2001

Skills
Public Speaking, Insurance, Team Building, Strategic Planning, Leadership Development, Claim, Negotiation, Coaching, Customer Service, Sales, Analysis, Training, Property & Casualty..., Fundraising, Process Improvement, Liability, PowerPoint, Management, Risk Management, Human Resources, Business Development, Leadership, Employee Training, Time Management, Program Management, Project Management, Strategy, Cross-functional Team..., Sales Management, Account Management, Mentoring, Problem Solving

Education
Eastern Illinois University   1994 — 1998
Bachelors of Arts, Communications

University High School   1990 — 1994
High School

Experience
Puerto Rican Institute for Higher Learning   March 2008 - Present
Dale Carnegie Training   2007 - Present
Procter & Gamble  1989 - 1993

Skills
Organizational..., Leadership Development, Succession Planning, Litigation, Organizational Needs..., Strategic Leadership, MBTI, Executive Development, Change Management, Educational Technology, Laptops, Tablets, Internet, Google Apps, Google Maps, Google+, Google Groups, Google Earth, Teacher Training, Employee Training, Training Delivery, Technical Training, Leadership, Organizational..., Talent Management, Start-ups, Business Development, Organizational Design, Strategy, Management Consulting, Marketing Strategy, Executive Management, Strategic Planning, Cross-functional Team..., Business Strategy, Coaching, Negotiation, Performance Management, Team Building, Strategic Thinking, Mergers, Entrepreneurship, Business Planning, Public Speaking

Education
University of Miami School of Law   2001 — 2005
Master of Laws

Chicago-Kent College of Law, Illinois Institute of Technology   1997 — 2000
Doctor of Law (JD)

Washington University in St. Louis - Olin Business School   1984 — 1988
BS, Marketing

Escuela Secundaria de la UPR   1978 — 1984
High School Diploma, 3.6/4.0

Experience
Dale Carnegie Training   2004 - Present
DecisionOne  August 1991 - April 1996
Unisys  September 1981 - September 1987

Skills
Coaching, Leadership Development, Personal Development, Human Relations, Public Speaking, Training Skills, People Skills, Staff Development, Customer Service, Sales, Training, Team Building, Management, Executive Coaching, Organizational..., Leadership, Employee Training, Presentation Coaching

Education
Drury University   1973 — 1977
BS/BA & Finance, Business Administration and Financial Management

Experience
Dale Carnegie Training   January 2011 - March 2014
Dale Carnegie Training   2005 - 2013
Hampton Roads Chamber of Commerce  2007 - January 2012
Angel Flight  November 2005 - January 2011
Dale Carnegie Training   2002 - 2008

Skills
Onboarding, Presentation Coaching, Executive Coaching, Leadership Development, Mentoring, Coaching, Training Delivery, Training, Organizational..., business coaching, engaging people, facilitation, instructional design, management development, negotiation, non-profits, performance management, sales, sales management, sales process, strategic planning, team building, workforce development, Adobe Connect, Team Building, Sales, Sales Process, Public Speaking, Sales Management, Nonprofits, Management, Instructional Design, Business Coaching, Workforce Development, Workshop Facilitation, Negotiation, Staff Development, Performance Management, Strategic Planning, Needs Analysis, Career Development, Management Development, Leadership, Personal Development, Instructor-led Training, Emotional Intelligence, Conflict Resolution, Performance Improvement, Employee Training, Facilitators

Education
Duke University   1975 — 1979
BSN, Nursing

Duke University   1975 — 1979
BSN, Registered Nursing/Registered Nurse

Experience
Stan's Inc   June 2015 - Present
C.H. Robinson Worldwide, Inc.   October 2011 - June 2015
Dale Carnegie Training   2009 - July 2011
Vicci Fashion Group   November 2007 - January 2009
Dale Carnegie  February 2001 - April 2007

Skills
Account Management, Change Management, Coaching, Employee Training, Human Resources, Leadership, Leadership Development, Management, Marketing, Organizational..., Performance Management, Sales, Sales Management, Strategic Planning, Strategy, Supply Chain, Team Building, Team Leadership, Time Management, Training, Transportation

Education
Dakota Wesleyan University   1993 — 1994

South Dakota State University
Business Admin

Experience
the Primal Professional   May 2010 - Present
Carl Zeiss Vision  June 2009 - March 2012
David J. Chang Accountancy Corp.   June 2006 - June 2009
Deloitte  June 2008 - August 2008
Dale Carnegie Training   June 2007 - August 2007
3G Technology Inc.   June 2005 - August 2005

Skills
Accounting, Tax, Microsoft Excel, Auditing, Financial Reporting, Financial Accounting, Microsoft Word, Bookkeeping, Income Tax, Accounts Payable, QuickBooks, Tax Preparation, Microsoft Office, PowerPoint, Tax Returns, Social Marketing, Business Planning, New Business Development, Management

Education
California State Polytechnic University-Pomona   2007 — 2008
Bachelor's degree, Business Administration, Accounting Option, Major GPA: 3.82, Overall GPA: 3.70

University of California, San Diego   2004 — 2006
Economics

Experience
Grainger Industrial Supply  October 2013 - Present
Xerox Corporation  January 2001 - October 2013
Township of Logan   January 2008 - Present
Dale Carnegie Training   January 2000 - January 2001
McCartney's Inc   January 1989 - December 2000

Skills
Microsoft Office, Sales Management, Windows 7, Mac, Account Management, Change Management, Local Government, Presenter, Team Building, Customer Relations, Public Relations, Consultative Selling..., Salesforce.com, Customer Service, Leadership, Direct Sales, Training, CRM, Sales

Education
Clarion University of Pennsylvania   1973 — 1977
B.S., Biology

Experience
Dale Carnegie Training   2004 - 2007
BELLARMINE COLLEGE   1998 - 2004
Ronald McDonald House Charities of Kentuckiana  1998 - 2002
Louisville Orchestra  1996 - 1998
City of San Diego, CA   1993 - 1995
University of Louisville, KY   1992 - 1993
San Diego State University, CA   1990 - 1991
City of Escondido, CA   1989 - 1990
San Diego Foundation for Performing Arts   1987 - 1989
Combined Arts and Education Council of San Diego County (COMBO)   1986 - 1987

Skills
Fundraising, Event Management, Volunteer Management, Organizational..., Policy, Board Development, Strategic Planning, Governmental Affairs, Public Speaking, Non-profits, Leadership, Event Planning, Proposal Writing, Nonprofits

Education
Denison University
B.A., Government

Harvard University
Post Graduate Certification, Arts Administration

Indiana University Bloomington
M.S., Higher Education Administration

Experience
Dale Carnegie Training   March 2014 - April 2014
FedEx Services  October 1986 - May 2013

Skills
SDLC, Visio, Requirements Gathering, Requirements Analysis, Business Analysis

Education
Colorado Technical University
Master's degree, Information Technology/Project Management

University of Colorado Colorado Springs
Bachelor of Science (B.S.), Business/Information Systems

Experience
Mc Entire   January 2010 - Present
Ralph Nichols Group   June 1980 - Present
Dale Carnegie Training   1980 - Present

Skills
Presentation Coaching, Leadership, Training, Coaching, Organizational..., Leadership Development, Customer Service, Sales, Account Management, Employee Training, Executive Coaching, Workshop Facilitation, Training Delivery, Management, Staff Development, Personal Development, Instructional Design, Management Development, Career Development, Emotional Intelligence

Education
Central Michigan University
BS, Education

Experience
Peter Lightfoot   2009 - Present
Scugog Public Art Committee   2012 - 2015
Rotary Club of North Scarborough   1976 - 2010
Light Comm Inc.   1989 - 2001
Dale Carnegie Training   1962 - 1989

Skills
Coaching, Public Speaking, Event Planning, Fundraising, Leadership Development, Strategic Planning, Team Building, Executive Coaching, Small Business, Organizational..., Training, Leadership, New Business Development, Nonprofits, Business Planning, Entrepreneurship, Public Relations, Management Consulting

Education
Centennial College   1990 — 1993
Graphic Arts/Desktop Publishing

Wilfrid Laurier University   1960 — 1962

Experience
Ricoh Americas Corporation  April 1982 - Present
Dale Carnegie Training   September 1989 - April 2005
Vest Furniture   May 1980 - April 1982
Sight in Sound   October 1976 - May 1980
Kentucky State Government  October 1972 - January 1976

Skills
Team Facilitation, Training Delivery, Training Facilitation, Teacher Training, Communication Training, Team Leadership, Employee Training, Sales Presentations, Document Imaging, Training, Sales Process, Customer Satisfaction, Managed Print Services, Salesforce.com, Document Management, Performance Management, Sales, Sales Operations, Retail, Sales Force Development, B2B, Business Process, Direct Sales, Enterprise Software, Managed Services, Management, Major Accounts, Lead Generation, Business Process..., Strategy, Organizational..., Process Improvement, Vendor Management, Coaching, Account Management, Customer Retention, Team Building, CRM, Professional Services, New Business Development, Enterprise Content..., SaaS, Time Management, Sales Management, Leadership, Cross-functional Team..., Call Centers, Software Industry, Selling, Leadership Development

Education
Cincinnati Christian University   1976 — 1980
Christian Education

Western Kentucky University   1972 — 1976
Bachelor of Science (BS), Business Administration and Management, General

Experience
University of Northern Iowa  October 2008 - Present
Iowa Health System -   December 2006 - Present
Dale Carnegie Training   January 2006 - Present
Advancement Resources  June 2006 - November 2006
Jump Company  April 2005 - June 2006
Archer Daniels Midland Company  September 2002 - April 2005

Education
Texas A&M University   2000 — 2002
MS, Adult Education

Lenguaviva   2001 — 2001
Spanish

California Polytechnic State University-San Luis Obispo   1996 — 2000
BS, Agricultureal Business

University of London   1999 — 1999
Humanities

Experience
L&L Foods  July 2013 - Present
Quest Analytics, LLC  February 2011 - July 2013
Payrolls 'R' Us   November 2009 - February 2011
Ace Medical Supplies   March 2007 - November 2009
Chase Paymentech  2005 - 2006
Ventura Foods  June 1993 - January 2004
Dale Carnegie Training   November 1990 - June 1993

Skills
Account Management, Contract Negotiation, Process Improvement, Team Building, New Business Development

Education
Northeast Wisconsin Technical College   2012 — 2015
Associate's Degree, Health Care Business Services

Concordia University-Wisconsin   2001 — 2004
Studied: Business Management Communication

Northeast Wisconsin Technical College   1981 — 1983
Associate's degree, Business/Office Automation/Technology/Data Entry

Experience
State Farm Insurance Company  December 2012 - Present
Dan Charles Agency, INC.   May 2005 - June 2011
Dale Carnegie Training   2005 - 2011

Skills
Insurance, Team Building, Financial Risk, Claim

Education
Davenport University   2012 — 2015
Bachelor's Degree, Marketing and Business

Grand Rapids Community College   2008 — 2010
Associates Degree, Marketing and Business

Experience
Public Consulting Group  September 2011 - Present
School District of Philadelphia  October 2009 - September 2011
School District of Philadelphia  September 2005 - September 2009
School District of Philadelphia  September 2003 - September 2005
School District of Philadelphia  September 2001 - September 2003
Dale Carnegie Training   September 2000 - September 2001

Skills
Educational Leadership, Staff Development, Curriculum Development, Curriculum Design, Teacher Training, Instructional Design, Teaching, Classroom, Educational Technology, Program Evaluation, Higher Education, Technology Integration, Grant Writing, Program Development, Public Speaking, Leadership Development, Non-profits, Adult Education, Community Outreach, K-12, Budgets, Management, Training, Special Education, Program Management, Strategic Planning

Education
University of Pennsylvania   2008 — 2011
EdD, Educational Leadership

University of Pennsylvania   2003 — 2005
MSEd, Higher Education Management

Dickinson College
BA, English

Experience
Gaylord Entertainment  August 2010 - Present
Towne Park  August 2004 - June 2010
Dale Carnegie Training   October 2002 - August 2004

Skills
CRM, Customer Satisfaction, Strategic Planning, Training, Management, Operating Budgets, Forecasting, Team Building, Hotels, Event Management, Sales, Hospitality Management, Event Planning, Customer Service, Hospitality, Hospitality Industry, Leadership, Resorts

Education
Covenant College   1991 — 1995
History/Education

Experience
Orchard Design   April 2015 - Present
Unemployed looking for opportunity  January 2015 - Present
Revel Development Corporation   August 2011 - January 2015
Atria Networks  June 2010 - May 2011
Dale Carnegie Training   February 2011 - April 2011

Skills
Customer Service, Project Management, Team Leadership, Team Building, Microsoft Office, Construction Drawings, LEED, Architectural Drawings, BIM, Submittals, AutoCAD Architecture, Design Review, Building Codes, Architectural Design, Revit, AutoCAD, Construction

Education
Dale Carnegie Course   2010 — 2011
Certificate, Human Relations and Effective Communication

Conestoga College   2004 — 2009
Diploma, Architecture - Construction Engineering

Conestoga College

Experience
Plaster Group, LLC  July 2012 - Present
Dale Carnegie Training   2013 - 2013
Microsoft Corporation  2009 - 2011
Microsoft Corporation  2005 - 2009
Molina Healthcare of Washington  2001 - 2008
Microsoft Corporation  2001 - 2005
Microsoft Corporation  1999 - 2001
Microsoft Corporation  1999 - 1999
Microsoft Corporation  1996 - 1996
Microsoft Corporation  1994 - 1996

Skills
Program Management, Product Management, Product Planning, SaaS, Cross-functional Team..., Agile Project Management, IT Strategy, Software Project..., Software Development, Enterprise Software, Software Develpment..., ITIL, Business Process..., Vendor Management, Analytics, Quality Assurance, Software, Process Improvement, PMP, SDLC, IT Management, Business Intelligence, Enterprise Architecture, Scrum, Business Process, Data Center, Outsourcing, Change Management, Agile Methodologies, Integration, Management, PMO, Strategy, Start-ups, Project Planning, Disaster Recovery

Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management   1989 — 1991
MBA, International Management & Corporate Finance

Dale Carnegie Leadership Training

University of Utah
B.S., Business Management

Experience
T-Mobile  November 2005 - Present
Dale Carnegie Training   June 1999 - October 2008
Dale Carnegie Training   June 1996 - October 2008
Starbucks  August 2002 - September 2004

Skills
Training, Customer Satisfaction, Change Management, Soft Skills, Performance Consulting, ADDIE, Leadership Development, Onboarding, Team Building, Behavioral Style..., Employee Training, Executive Coaching, Management Development, Organizational..., Performance Management, Sales

Education
The University of Tennessee at Chattanooga   1988 — 1994
Bachelor of Science (B.S.), Psychology

Cleveland State Community College   1989 — 1991

Experience
MAXIMUS  July 2013 - Present
Freelance  June 2013 - Present
Dale Carnegie Training   January 2013 - July 2013
Alliance for Downtown New York  2012 - 2013
NYC Health and Hospitals Corporation  2011 - 2012
South Brooklyn Legal Services  2010 - 2010
Icahn School of Medicine at Mount Sinai  2007 - 2008
Icahn School of Medicine at Mount Sinai  2006 - 2007

Skills
Research, Public Health, Non-profits, Data Analysis, Public Speaking, Microsoft Office, PowerPoint, Qualitative Research, Editing, Microsoft Word, Microsoft Excel

Education
Cornell University   2007 — 2011
Bachelor of Arts (BA), Science and Technology Studies

Dale Carnegie

Manhattan GMAT

Experience
Monster Tree Service   August 2015 - Present
F.A. Bartlett Tree Experts   December 2012 - July 2015
Dale Carnegie Training   2013 - 2013
SavaTree  February 2011 - December 2012
F.A. Bartlett Tree Experts   2007 - 2009

Skills
Trees, Management, Sustainability, Horticulture, Environmental Education, Customer Service, Supervisory Skills, Tree Identification, Tree Preservation, Team Leadership, Team Building, Environmental Science, Environmental..., Networking, Business Development, Branding & Identity, Marketing, Property Management, Emergency Services, Arboriculture, Certified Arborist, Tree & Shrub Care, Urban Forestry, Job Creation, Landscape Maintenance, Plant Identification, Forestry, Tree Planting, Program Creation

Education
Dale Carnegie   2013 — 2013

Delaware Valley College   2004 — 2006
Bachelor of Arts, English Written Communications/Media

Middlesex County College   2001 — 2003
Core Credits, Communications

Brick Memorial HS   1997 — 2001
Diploma, English/Arts