Global Knowledge Training
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Training Employees
Winship Cancer Institute of Emory University July 2015 - Present
Emory University School of Law December 2012 - July 2015
Emory University School of Law January 2011 - December 2012
Global Knowledge Training January 2006 - December 2010
Skills
Event Management, Payroll, Accounts Payable, Accounts Receivable, Microsoft Office, Microsoft Excel, PeopleSoft, Special Events..., Mobile Applications, Job Fairs, Continuing Legal..., Student Development, Higher Education, SPSS, Research, Student Affairs, Administration, Event Planning, Legal Writing, Nonprofits
Education
Georgia Perimeter College
Global Knowledge Training May 2014 - Present
WRAL.com July 2012 - May 2014
WRAL.com June 2011 - July 2012
WRAL.com March 2010 - June 2011
LocalEdge, a Subsidiary of Hearst Communications, Inc 2009 - April 2010
University Directories August 2005 - May 2009
Skills
Digital Marketing, Mobile Marketing, Marketing Communications, Social Media Marketing, Advertising, SEM, Web Analytics, Online Advertising, Digital Media, Sales Management, Advertising Sales, New Media, Google Adwords, Marketing, Account Management, Mobile Advertising, CRM, Online Marketing, Lead Generation, Email Marketing, Social Networking, Sales, Media Buying, Digital Strategy, Media Planning, Mobile Devices, Leadership, B2B, Translation, Finnish Language, Finnish-English..., English-Finnish..., Analytics, SEO, PPC, Strategy, Interactive Marketing, New Business Development, Integrated Marketing, Google Analytics, Selling, Management, Social Media, Marketing Strategy, Strategic Partnerships, Display Advertising
Education
East Carolina University 2012 — 2014
Master's Degree, English - Technical & Professional Communication, 4.0
East Carolina University - College of Business 2012 — 2014
Graduate Certificate, Marketing
University of North Carolina at Chapel Hill 2002 — 2004
Bachelor's Degree, International Studies
Global Knowledge Training February 2015 - Present
Merritt Group February 2015 - March 2015
Not In Sight March 2014 - September 2014
Sweets by Shayda May 2014 - July 2014
Modus V- LLC April 2014 - July 2014
Bill Mayer Inc. March 2014 - June 2014
Goodwill of North Georgia August 2012 - September 2012
Eye Integrated Communications January 2012 - June 2012
Expressions magazine December 2010 - June 2012
The East Carolinian August 2010 - October 2011
Skills
Illustrator, Graphic designer, Printmaking, Photoshop, Watercolor, Film Editing, Photography, Drawing, Videography, Creative Writing, Letterpress, indesign, layout design, packaging design, Video Editing, frame maker, Oil Painting, Painting, Illustration, Visual Arts, InDesign, Art, Fine Art, Graphic Design, Branding & Identity, Logo Design, Advertising, Digital Illustration, Adobe Creative Suite, Packaging
Education
Savannah College of Art and Design 2012 — 2014
Master of Fine Arts, Illustration
East Carolina University 2009 — 2012
Bachelor of Fine Arts (BFA), Illustration
Cisco Systems July 2013 - Present
Global Knowledge Training February 2013 - July 2013
Global Knowledge Training May 2012 - February 2013
Global Knowledge Training August 2011 - May 2012
Skills
Customer Service, Microsoft Office, Account Management, Cold Calling, Strategic Sales, Coaching, Multi Tasking, Strategic Planning, IT Solutions, Rep Development, Solution Selling, Territory Management, Territory Development, Territory Growth, Team Management, Team Leadership, Sales Management, Sales Process, Value Based Selling, Revenue Forecasting, Revenue Growth..., Sales Metrics, Closing Deals, Deal Strategy, Direct Sales, Exceed Sales Goals, Goal Development, Strategic Sales..., Key Account Development, New Account Growth, Growing Accounts, Key Account Growth, Key Account..., Pricing Negotiation, Sales Force Development, Deal Closure, Pricing Strategy, Sales Operations, Business Development, Management, Instructor-led Training, Sales, Forecasting, Salesforce.com, Sales Presentations, Customer Retention, Lead Generation, Training, CRM, Employee Training
Education
East Carolina University 2004 — 2009
BS, Elementary Education
Campbell University August 2014 - Present
rPath September 2010 - September 2011
Global Knowledge Training October 2007 - October 2008
Global Knowledge Training September 2006 - October 2007
Hallmark Real Estate May 2004 - December 2006
Skills
Sales Management, Product Marketing, Public Speaking, Solution Selling, Management, Salesforce.com, Account Management, Direct Sales
Education
East Carolina University 2000 — 2004
Bachelor of Arts (B.A.), Psychology with Minor in Sociology
NterOne Corporation February 2010 - Present
LMLP, Inc January 2007 - Present
Cisco System Inc. August 2010 - December 2014
Global Knowledge Training 2007 - February 2010
Cisco Systems November 1997 - July 2007
Levi Strauss & Co. 1993 - 1995
Lockhead 1989 - 1991
Skills
Cisco Voice Training, Cisco Unified..., Unified Computing..., Unified Communications, VoIP, Data Center, Routing, CCNP, Switches, Network Design, CCNA, VMware, Cisco IOS, Network Architecture, Cisco Technologies, Cisco Call Manager, Training, Security, Networking, Routers, WAN, Telephony, Troubleshooting, IP, QoS, Cisco Certified, BGP, Cisco Routers, Integration, Telecommunications, Enterprise Software, OSPF, VMware ESX, Hardware, VPN, Network Engineering, LAN-WAN, Firewalls, TCP/IP, SIP, Servers, Software Installation
Education
Heald College 1988 — 1989
AA, Electronics
Full Sail University 1984 — 1986
AAS, Audio Engineering
Certification
VCP 4, VMware Certified Professional 4
Certification
CCNAV, Cisco Certified Network Associate Voice Enterprise
Certification
CCVP, Cisco Certified Voice Professional
Certification
CCSI, Cisco Certified System Instructor
Certification
CCNA, Cisco Certified Network Associate
Certification
MCSE, Microsoft Certified System Engineer
Certification
CNE, Certified Novell Engineer
Global Knowledge Training October 2014 - Present
Sam's Club September 2012 - September 2014
Sam's Club March 2005 - September 2014
Sam's Club July 2009 - September 2012
Sam's Club July 2006 - August 2009
Sam's Club September 2005 - June 2006
Sam's Club March 2005 - September 2005
Kmart Corporation July 1998 - February 2005
Skills
Windows 7, Retail, Networking, Merchandising, Computer Hardware, Inventory Management, Computer Repair, Customer Service, Sales, Access, Customer Satisfaction, Troubleshooting, Data Entry, Technical Support, Windows, Security, Software Installation, Network Security, Microsoft Office, Active Directory, Servers, System Administration
Education
ECPI University 2012 — 2015
Bachelor of Science in Computer and Information Science, Network Security, Magna Cum Laude
ECPI University 2001 — 2003
Associate's In Applied Science, Computer Electronics Technology
Riverside High School 1996 — 2000
High School Diploma, Information Technology
Global Knowledge Training April 2014 - Present
Vidant Health June 2012 - April 2014
East Carolina University August 2008 - December 2012
Vidant Health June 2011 - June 2012
Education
East Carolina University 2008 — 2012
Bachelor of Science, Business Administration; Management Information Systems
Cisco Systems Inc. August 1999 - Present
Visionary Communications Inc. September 1996 - June 2002
MSNBC February 1999 - August 1999
Global Knowledge Training August 1996 - July 1998
Anixter August 1995 - August 1996
AT&T Wireless 1993 - 1995
E-Z Interface 1991 - 1993
United States Marine Corps June 1986 - June 1991
Skills
Network Management, ITIL, IT Service Management, Network Architecture, Routing, Networking, Consulting, Network Security, Security, CISSP, TOGAF, CCNA, Network Administration, Network Design, Data Center, Cisco Technologies, IPv6, Cisco IOS, Cloud Computing, Switches, Virtualization, WAN, QoS, BGP, TCP/IP, Routers, MPLS, CCNP, Routing Protocols, OSPF, Network Engineering, VoIP, Telecommunications, Enterprise Software, IP, VPN, Operating Systems, EIGRP, Microsoft Certified..., Sales Engineering, Firewalls, LAN Switching, Unified Communications, MPLS VPN, Troubleshooting, Switching, Mentoring, Architecture, Committed to..., Highly Reliable
Education
Western Governors University 2012 — 2016
Bachelors of Science in Information Technology with Security emphasis, Information Technology
Highline Community College 1992 — 1996
AAS, Data Communications
Global Knowledge
Global Knowledge
Global Knowledge
Agile Certification Institute (ACI) October 2013 - Present
Agile Certification Institute (ACI) May 2012 - Present
Global Knowledge Training May 2007 - February 2012
Cengage Learning May 2001 - January 2007
Skills
Sales Management, Marketing Strategy, Marketing Communications, Project Management, Digital Marketing, Marketing
Education
George Mason University 1998 — 2000
Master of Business Administration (MBA), Marketing
University of Massachusetts, Amherst 1993 — 1997
Bachelor of Fine Arts (BFA), Industrial and Product Design
Cisco April 2015 - Present
Global Knowledge Training September 2013 - April 2015
IBM April 2013 - August 2013
IBM 2010 - 2013
IBM 2006 - 2008
Fidelity Investments 2005 - 2006
Skills
Partner Management, Financial Reporting, PMP, Classroom Management, Data Analysis, Learning Management..., Problem Solving, Project Management, Program Management, Coordinating Schedules, Financial Forecasting, Financial Analysis, Learning Management, Database Administration, Customer Service, Enterprise Software, Databases, Business Analysis, Management, Team Leadership, Training, CRM, Leadership, SharePoint, Solution Selling, Vendor Management, Salesforce.com, Cloud Computing, Sales Process, Business Development, Account Management
Education
University of North Carolina at Greensboro 1987 — 1991
Bachelor of Science (BS), Human Development and Family Studies, General / Information Systems
Durham Technical Community College 2004 — 2005
American Management Association Certificate Program, General Management
Global Knowledge Training June 2013 - Present
Nerium International August 2012 - December 2013
Kohl's Department Stores October 2011 - March 2013
Kohl's Department Stores August 2011 - October 2011
Skills
Inventory Management, Experience with..., PowerPoint, Customer Service, Sales, Microsoft Excel, Retail, Time Management, Leadership, Merchandising
Education
James Madison University - College of Business 1980 — 1983
Bachelor of Science (BS), Business Administration and Management, General
University of Alabama 1978 — 1979
Bachelor of Arts (BA), Special Education and Teaching
Global Knowledge Training August 2011 - Present
Netscope Consulting January 2003 - May 2011
The Network Center January 2001 - January 2003
Cascade Solutions Texas USA January 1999 - December 2000
CST Karachi Pakistan April 1997 - December 1998
Skills
Professional Training, Network Engineering, Cisco Trainer, Cisco Technologies, Troubleshooting, Firewalls, VLAN, CCNP, Switches, Network Design, EIGRP, Software Installation, Staff Development, VPN, Network Administration, Routing, Network Security, CCNA, Networking, Information Technology, Training, Microsoft Certified..., DNS, OSPF, Routers, DHCP, Soft Skills, MPLS, Wireless Networking, WAN, Cisco Certified, Cisco IOS, BGP
Education
Karachi University 1994 — 1997
M.SC, Electronics
global knowledge
Wells Fargo October 2005 - Present
IBM 2005 - 2005
Global Knowledge Training 2000 - 2005
United States Marine Corps 1993 - 2001
Skills
Cloud Computing, Server Administration, VMware Infrastructure, X86 Virtualization, Datacenter..., Virtual Desktop..., OS Virtualization, Systems Engineering, Project Management, Strategic Planning, Diversity & Inclusion, Non-profit Volunteering, Outdoor Recreation, Demand Planning, Virtual Teams, Leadership, Servers, Disaster Recovery, Security, Virtualization, Data Center, Integration, Vendor Management, Management
Education
East Carolina University
Global Knowledge Training April 2015 - Present
Global Knowledge Training August 2013 - April 2015
My Way Tavern February 2010 - April 2015
Global Knowledge Training May 2012 - July 2013
The Cleveland Draft House August 2006 - February 2011
Highbeams Bar and Grill April 2005 - July 2006
Skills
Restaurants, Restaurant Management, Inventory Management, Food & Beverage, Food Service, Customer Service, Hospitality, Microsoft Excel, Time Management, Menu Development, Microsoft Word, Bartending
Education
North Carolina Wesleyan College 2008 — 2009
Bachelor's of Science, Accounting
East Carolina University 2007 — 2008
Wake Technical Community College 2004 — 2006
Associate's degreee
Global Knowledge Training July 2015 - Present
Global Knowledge Training July 2014 - Present
Global Knowledge Training July 2013 - July 2014
Skills
Training, Networking, Customer Service, Training Delivery, Instructor-led Training, Employee Training, Sales, Sales Process, Technical Training, Blended Learning, Strategic Planning, Business Planning, Business Development, Teamwork, Social Media, Cisco Technologies, ITIL, Business Analysis, VMware, Project Management, Team Leadership, Leadership, Management, Team Building
Education
Florida State University 2008 — 2012
Bachelor's of Science, Business Family and Consumer Sciences/Human Sciences
Gulf Coast State College 2008 — 2008
Compass Business Solutions July 2014 - Present
Aneukor April 2013 - July 2014
Global Knowledge Training January 2000 - September 2012
Skills
International Relations, Sales Management, Quality Management, Strategic Communications, Account Management, Salesforce.com, Direct Sales, Solution Selling, Training, Business Development, Cloud Computing, Sales Process, Virtualization, SaaS, Leadership, Virtual Teams, Team Leadership, Management, Strategy, Strategic Partnerships, Sales Operations, Enterprise Software, New Business Development, Selling, Cold Calling, B2B, Networking, Program Management, Lead Generation, Partner Management, Channel Partners, Professional Services, Software Industry, Go-to-market Strategy, Vendor Management, Sales, Product Management, Cross-functional Team..., CRM, Sales Enablement, Customer Retention, Managed Services, Competitive Analysis, Sales Presentations, Business Alliances, Building Relationships, Outsourcing, P&L Management, Unified Communications, Executive Management
Education
University of Nariobi, Kenya 1982 — 1985
Bachelor of Commerce (BCom), Business Administration, Management and Operations, 3.5 GPA
Lenoir Community College 1986 — 1987
Associates of Applied Science, Graphic Design, 3.7 GPA
International School of Kenya, East Africa 1979 — 1982
High School
Global Knowledge Training March 2013 - Present
Global Knowledge Training July 2011 - Present
Alltech International June 2010 - July 2011
Macro Solutions October 2005 - June 2010
Liquidation.com December 2001 - January 2005
eSupportNow 1998 - 2000
Skills
Program Management, ITIL, Competitive Analysis, Cloud Computing, Cisco Technologies, PMP, Virtualization, CRM, Professional Services, Management, Sales, Training, Start-ups, Business Process..., Change Management, Integration, Leadership, Consulting, Outsourcing, Vendor Management, B2B, SaaS, Enterprise Software, Solution Selling, Strategic Partnerships, Management Consulting, Team Leadership, Account Management, Business Development, Business Analysis, IBM Certified
Education
Strayer University 2008 — 2012
BBA, Business Administration
Framingham State University 1990 — 1993
English
Hopkinton High School 1988 — 1990
Pearltec AG March 2015 - Present
Global Knowledge Training November 2013 - March 2015
Global Knowledge Training February 2012 - November 2013
Global Knowledge Training August 2010 - March 2011
Global Knowledge Training August 2010 - March 2011
Global Knowledge August 2008 - August 2010
Global Knowledge June 2007 - August 2008
Skills
Training, Security, Leadership, ITIL, Project Management, Employee Training, PMP, Cisco Technologies, Business Process, Operating Systems, Account Management, Direct Sales, Cloud Computing, Networking, Team Leadership, Program Management, Management, Business Development, Vendor Management, CRM, Sales, Solution Selling, Team Building, Windows Server, Data Center, SaaS, Disaster Recovery, Troubleshooting, Change Management, Business Intelligence, Sales Process
Education
East Carolina University 2013 — 2016
Master of Business Administration (M.B.A.), Executive Management in Biotechnology and Healthcare
North Carolina State University 2000 — 2003
Biochemistry
Global Knowledge Training November 2014 - Present
Global Knowledge Training March 2014 - November 2014
Global Knowledge Training February 2013 - February 2014
Global Knowledge Training August 2011 - February 2013
VWR International July 2007 - July 2011
Skills
Sales Process, Account Management, Cold Calling, Direct Sales, Sales, Sales Management, Salesforce.com, Sales Operations, New Business Development, Key Account Management, Solution Selling, B2B, Selling, Team Building, Customer Service, Business Development, Contract Negotiation, Strategic Planning, Coaching, Negotiation, Customer Retention, Sales Presentations, Training
Education
James Madison University 2003 — 2007
BS, Health Sciences
Franc Environmental, Inc. September 2013 - September 2014
Global Knowledge Training August 2010 - June 2013
Skills
Sales, Account Management, Training, Sales Process, Leadership, World Class Customer..., Sales Operations, Solution Selling, Management, Recruiting, Customer Retention, Employee Training, Coaching, Teamwork
Education
Eastern Florida State College
Associate's Degree, Business
Help Desk Institute Inc aka HDI
HDI Certification, Support Center
Global Knowledge Training September 2014 - Present
Global Knowledge Training September 2013 - September 2014
Blackboard March 2012 - September 2013
Limited Brands June 2011 - August 2013
North Carolina Department of Commerce May 2010 - August 2010
University Directories May 2009 - December 2009
Skills
Marketing, Sales, Market Research, Lead Generation, Customer Service, Account Management, Advertising, Social Media, Data Analysis, Integrated Marketing, Email Marketing, Brand Developement, Public Relations, Microsoft Excel, Marketing Communications, Salesforce.com, Creative Solutions, Solution Selling, Visual Merchandising, Management, Leadership, Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School
BSBA, Marketing and International Business
ESSEC - ESSEC Business School
BBA, International Business
UNC Chapel Hill
Asheboro High School
Global Knowledge Training May 2014 - Present
Moreton Bay Regional Council March 2010 - March 2014
Pine Rivers Shire Council 2004 - December 2008
Skills
Training, Coaching, Training Delivery, Leadership Development, E-Learning, Instructional Design, Team Building, Leadership, Organizational..., Change Management, Employee Training, Team Leadership, Customer Service, Sales Process, Management, Direct Sales, Program Management
Education
Griffith University
Asian and International Studies
Mount Alvernia College
High School Diploma
Metro Aviation, Inc. October 2014 - Present
Global Knowledge Training January 1998 - September 2001
Goodmark Foods April 1996 - January 1998
Skills
Military, Flight Safety, Military Operations, Operational Planning, Command, Aviation, Helicopters, Piloting, Military Experience, Military Aviation, Flight Training, Helicopter Operations, Army, Force Protection, National Security
Education
Eastern Michigan University 1980 — 1984
Bachelor of Science (BS), Education
Central Regional Hospital October 2012 - Present
East Chapel Hill High School January 2011 - October 2012
Global Knowledge Training January 2000 - March 2009
Granville County Schools January 1998 - January 1999
Education
ECPI University 1996 — 1998
Network Admin
Winston-Salem State University 1993 — 1996
Louisburg College 1992 — 1993
Global Knowledge Training April 2014 - June 2015
Global Knowledge Training January 2013 - April 2014
Ellington IT & Forensics June 2012 - December 2012
Forsyth Technical Community College September 2009 - May 2012
National Aviation Services January 2007 - May 2009
Lowes Foods May 2004 - May 2006
Food Lion September 2002 - March 2004
Skills
Microsoft Office, Microsoft Windows..., Cisco Switches, Cisco Routers, Microsoft Server 2008, IP Phone Systems, IP Phones, Windows Server, Cisco Nexus, Help Desk Support, Windows, Active Directory, Windows 7, Computer Hardware, Routers, XP, Network Security, Cisco IOS, Security, Computer Security, System Administration, Computer Repair, Network Administration, Troubleshooting, Windows XP
Education
Forsyth Technical Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Information System Security
Forsyth Technical Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Network Technology
Forsyth Technical Community College 2009 — 2012
Certificate, Networking Technology-Cisco Networking Associate
Global Knowledge Training October 2010 - Present
Global Knowledge Training April 2008 - October 2010
Global Knowledge May 2007 - April 2008
Global Knowledge Training LLC August 2005 - February 2007
Global Knowledge October 2005 - August 2006
Skills
Channel, Sales Management, Sales, Sales Operations, Marketing, Solution Selling, Account Management, Channel Partners, Training, Management, Salesforce.com, Cloud Computing, Cold Calling, Strategy, Unified Communications, Sales Process, Networking, Team Leadership, Recruiting, Selling, SaaS, New Business Development, Sales Presentations, Direct Sales, Business Development, Customer Retention, Lead Generation, Building Relationships, Professional Services, Enterprise Software, Selling Skills, Partner Management, Strategic Partnerships, Leadership, Multi-channel Marketing, B2B, Go-to-market Strategy, CRM, Cisco Technologies, Software Industry, Sales Enablement, Data Center, Business Alliances, VoIP, Key Account Management, Inside Sales, Pre-sales, Channel Sales, Product Marketing, IBM Certified
Education
La Salle University 1991 — 1995
Bachelors, Elementary and Special Education
edgewood elementary
Chelsea Realty Group June 2009 - Present
Global Knowledge Training 2008 - 2009
ASPE Technology, Inc January 2008 - October 2008
Hudson Belk-Clinique May 2005 - January 2008
North Eastern Region of NC Smart Document Solutions November 2005 - June 2006
Skills
Event Planning, Sales, PowerPoint, Microsoft Office, Customer Service, Account Management, Microsoft Word, Microsoft Excel, New Business Development, Marketing Strategy, Social Media, Online Advertising, Team Leadership, Market Research, Project Management, Strategic Planning, Marketing Communications, Business Development, Email Marketing
Education
J. Y. Monk Real Estate School 2009 — 2009
Brokers License, Real Estate
East Carolina University 2001 — 2005
BS, Sociology
East Carolina University 2001 — 2005
Bachelor of Science, Applied Sociology; Law and Society
Whiteville High School 1997 — 2001
Global Knowledge Training January 2014 - Present
AT&T April 2011 - March 2013
VA Dept of Transportation February 1994 - October 2001
Skills
Call Center, Customer Experience, Telecommunications, Customer Satisfaction, Customer Service, DSL, Team Leadership, Troubleshooting, Customer Retention, Time Management, Computer Network..., Frame Relay, Call Centers, Process Improvement
Education
Johnston Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Accounting
Johnston Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Accounting
Headhunters, LLC January 2014 - Present
Global Knowledge Training 2013 - Present
APT College July 2010 - October 2013
Hewlett-Packard 1984 - 1994
Skills
Public Speaking, Online Advertising, New Business Development, Marketing Strategy, Marketing Communications, Marketing, Sales, Social Media Marketing, Social Networking, Strategic Planning, Entrepreneurship, Customer Service, Advertising, Team Building, Social Media, Online Marketing, Training, Coaching, Microsoft Office
Education
Northeastern University
College of Computer & Information Science
Cisco Systems, Inc.
Landmark Education
Global Knowledge Training January 2015 - Present
Global Knowledge Training May 2013 - Present
Assurgent Medical Solutions September 2011 - April 2013
Wild Wing Cafe January 2006 - September 2011
Diversified Computer Consultants February 2003 - January 2006
Advanced Industrial Resources February 1999 - February 2003
Skills
Microsoft Office, Customer Service, Word, PowerPoint, Excel, Customer Relations, Windows, Advertising, Outlook, Quickbooks, Administration, Budgeting, Social Media, Public Relations, Recruiting, Mac OS X, Public Speaking, Marketing, Sales, Budgets, Microsoft Word, Physicians, Healthcare, Management, Leadership, Account Management, Training, Business Development, Cold Calling, Microsoft Excel, Team Building, Networking, Sales Process
Education
Kennesaw State University 2008 — 2011
Bachelor of Business Administration, Marketing and Professional Sales
Global Knowledge Training December 2007 - Present
TMA World 2011 - Present
Morneau Shepell 2005 - Present
Berlitz Consulting 2005 - Present
Optimum Talent 2007 - 2013
Lee Hecht Harrison 2006 - 2012
IWNC 2004 - 2006
Yinda Property 2000 - 2003
Asian Express International Movers 1998 - 2000
Skills
Leadership Development, Coaching, Cross-cultural, Career Development..., Career Management, Resume Writing, Interview Preparation, Job Search Strategies, Intercultural Training, Intercultural..., Emotional Intelligence, Solutions Focused..., Needs Analysis, Workshop Facilitation, Communication Training, Cultural Diversity, Program Development
Education
Fielding Graduate University 2014 — 2016
Master's Degree, Organizational Development and Leadership
Factor-Inwentash Faculty of Social Work at the University of Toronto 2013 — 2014
Solutions Focused Coaching Certification
The Emotional Intelligence Training Company
Certified in EQI 2.0
The Coaches Training Institute (CTI) 2004 — 2005
CCCP, Co-Active Certified Coach
Queen's University 1988 — 1992
BaHonours, Sociology and History
TEC Industrial- GE Energy Site July 2014 - Present
Global Knowledge Training February 2012 - 2014
Skills
Microsoft Excel, Microsoft Word, Customer Service
Education
Florida State University 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Gulf Coast State College 2006 — 2008
Associate's degree, Accounting
Lifetime Fitness January 2014 - Present
The Yoga Garden August 2013 - Present
YMCA of the Triangle December 2012 - Present
Infinity Ballet January 2009 - July 2014
Barnes and Associates, Inc 2007 - 2008
Global Knowledge Training 2002 - 2007
Hall Kinion 2001 - 2001
Skills
Grant Writing, Project Management, Sales, Fundraising, Public Speaking, Marketing, Program Management, Nonprofits, Strategic Planning, Yoga, Event Planning, Community Outreach, Leadership, Fitness, Training, Teaching
Education
East Carolina University 1991 — 1995
BFA, Dance
Hertford County High School.
Global Knowledge Training January 2014 - Present
Champion Solutions Group October 2007 - January 2014
Citi January 2004 - September 2007
Skills
Copy Data Management, Citrix, HP, Cloud Computing, VMware, Virtualization, Managed Services, Disaster Recovery, Lead Generation, Consulting, Storage Management, Storage, NetApp, Salesforce.com, Solution Selling, WAN, Sales Operations, Business Continuity, Account Management, Professional Services, SaaS, Servers, Cisco Technologies, ITIL, Unified Communications, Data Center, Enterprise Software, Channel Partners, Networking, Direct Sales, Sales Process, Application Performance..., Business Development
Education
Florida Atlantic University 2001 — 2005
Marketing and Finance, Marketing and Finance
Florida Atlantic University
Center for Professional Development @ ITT Technical Institute August 2015 - Present
SAS April 2010 - July 2015
Global Knowledge Training 2006 - May 2010
Junior Vasquez Music/ NYC and Continuous Cool Records/ Barcelona 1999 - 2006
Diane von Furstenberg June 1999 - February 2002
POLO RALPH LAUREN 1996 - 1999
Skills
Solution Selling, Management, Business Intelligence, Account Management, Strategic Partnerships, Strategic Planning, Consulting, Cloud Computing, CRM, Analytics, Competitive Analysis, Business Process, Hadoop, High Performance..., Enterprise Software, Marketing Automation, Visual Analytics, Intuitiveness, Data Strategies, Marketing, Business Analytics, Entrepreneurship, Customer Service, Contract Negotiation, Data Analysis, Long-term Customer..., Data Mining, Data Quality, Data Governance, Technological Innovation, Increased Profitability, Talent Booking, Network Optimization
Education
East Carolina University 1990 — 1994
Bachelor of Science (B.S.), Apparel & Textiles/ Industrial Technology with a concentration in Design
Global Knowledge Training June 2014 - Present
Skills
Training, Needs Analysis, Training Delivery
Education
Elon University 1998 — 2003
Bachelors of Science, Psychology
Issuer Direct Corporation September 2011 - Present
ASCAP May 2007 - Present
Global Service Solutions May 2011 - August 2011
Global Knowledge Training August 2010 - May 2011
A10 Clinical Solutions November 2007 - July 2010
IBM March 2007 - October 2007
Perot Systems June 2005 - March 2007
Skills
Manage Client..., Sales Operations, Sales, Sales Management, Contract Recruitment, Recruitment Training, Human Resources, Forecasting, Love to Cook, Recruiting, Corporate Recruiting, Talent Acquisition, Technical Recruiting, Sourcing, SEC Compliance, Negotiation, Contract Management, Cold Calling, Lead Generation, Interviews, Management, Training, Performance Management, Talent Management, Strategy, Leadership, CRM, Consulting, SEC, Customer Service
Education
East Carolina University 2001 — 2005
Bachlors, Economics, Finance
LBB Consulting September 2012 - Present
Global Knowledge Training February 2011 - September 2012
Global Knowledge Training March 2011 - February 2012
Calloway and Associates, Inc. 2010 - 2011
LBB Consulting 2008 - 2010
CTL Engineering 2006 - 2008
MHAworks 2006 - 2008
Skills
New Business Development, Channel Management, Government Contracting, Customer Service, Mergers, Government Procurement, Strategic Partnerships, Program Management, Lead Generation, Account Management, Business Development, Solution Selling, Project Management, Sales Process, Enterprise Software, Marketing, Team Leadership, Strategic Planning, Product Marketing, Direct Sales, Marketing Strategy, Channel Partners, Leadership, Business Planning, Project Planning, Management, CRM
Education
George Mason University
Communications, Graphic Arts
Global Knowledge Training September 2015 - Present
Global Knowledge Training February 2013 - August 2015
Gander Mountain September 2010 - December 2011
Skills
Training, Leadership, Employee Training, Training Delivery, Sales Process, Management, Business Analysis, Project Management, Leadership Development, Networking, Business Process..., Instructor-led Training, Security, Team Building, Consulting, ITIL, Account Management, Team Leadership, Customer Satisfaction, Strategy
Education
East Carolina University 2006 — 2010
Bachelor of Science (BS), Business/Managerial Economics
Global Knowledge Training May 2014 - Present
Global Knowledge January 2007 - Present
BizLogic Inc. January 2007 - February 2014
Innovate E-Commerce August 2001 - December 2006
Analysts International Corporation October 2000 - August 2001
BAE Systems June 1998 - October 2000
U.S. Army September 1989 - June 1998
Skills
Team Building, Project Management, Proposal Writing, Team Leadership, Cloud Computing, Public Speaking, Solution Selling, Strategic Partnerships, Program Management, Business Analysis, Leadership, Budgets, Strategic Planning, Business Development, Account Management, New Business Development, Training, Negotiation, Project Planning, Sales Management, Security, Sales, Management, Networking, Strategy, Performance Management, Sales Process, Process Improvement, Consulting, ITIL, Enterprise Software, Start-ups, SaaS, CRM, Management Consulting, Entrepreneurship
Education
Elon University 1985 — 1989
Global Knowledge Training May 2008 - Present
Tech Data July 1996 - April 2008
Tech Data Education 1996 - 2008
Divers Supply January 1991 - September 1993
Skills
Closing Deals, Solution Selling, Consultative Selling, Direct Sales, Account Management, Selling, Strategic Partnerships, Cold Calling, Training, Sales, Salesforce.com, Sales Management, Lead Generation, Deal Closure, Unified Communications, Sales Process, SaaS, Channel Partners, New Business Development, Security, Project Management, Strategic Planning, Business Development, Telecommunications, Vendor Management, Partner Management, Professional Services, Sales Operations, CRM, Enterprise Software, B2B, Sales Presentations, Cloud Computing, Customer Retention, Building Relationships, Managed Services, Key Account Management, Leadership, Networking, Team Leadership, Management, Sales Enablement, Strategy, IBM Certified
Education
Eckerd College 1986 — 1990
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General
LGFCU Local Government Federal Credit Union October 2014 - Present
Global Knowledge Training December 2012 - October 2014
OfficeMax 2008 - 2012
Skills
Network Security, Routers, Switches, Configurations, Operating Systems, Networking, Software Installation, Troubleshooting, Windows 7, Network Administration, Computer Hardware, System Administration
Education
ECPI College of Technology 2011 — 2012
Network Security
Global Knowledge Training September 2012 - Present
Unitek December 2011 - Present
NetCom Learning May 2010 - Present
Mary Ann Liebert, Inc September 2008 - April 2010
Barnes and Noble Bookstore at Iona College November 2006 - January 2008
Skills
Computer Hardware, Windows 7, System Administration, Troubleshooting, Windows Server, Network Security, Cisco Technologies, Security+, Network+, Computer Security, A+ Certified, CCNA, VMware, Network Administration, XP, Disaster Recovery, Cisco VoIP, Cisco Call Manager, Routers, Unity Connection, Microsoft Exchange, Cisco IOS, Networking, DHCP, Training, Active Directory, TCP/IP, DNS, Microsoft Certified..., Servers, Routing, Firewalls, VPN, Group Policy, Cisco Networking, Switches, CCNP, Windows XP
Education
Iona College 2006 — 2010
B.B.A, Management
Hertford College at Oxford University 2008 — 2008
Economics
J.T. Lee & Son's December 2013 - Present
BLDG25 March 2013 - December 2013
Global Knowledge Training January 2012 - April 2013
East Carolina University July 2010 - February 2012
New Hanover Regional Medical Center Foundation May 2009 - August 2009
Skills
Cold Calling, Coaching, Leadership Development, Customer Service, Teaching, Account Management, Salesforce.com, Social Media, Research, Community Outreach, Technical Writing, Higher Education, Time Management, Training Delivery, Team Leadership, Training, Marketing
Education
Trask High School
University of North Carolina at Wilmington 2007 — 2010
BA, Communication Studies
East Carolina University 2010 — 2011
MA Health Communication, Communication Studies
Fidelity Investments October 2012 - Present
ChannelAdvisor May 2012 - September 2012
Cisco Systems July 2007 - May 2012
Global Knowledge Training April 2003 - July 2007
Freelance October 2001 - May 2004
Reduction Engineering May 2000 - October 2001
Skills
Front-end Development, Mobile Design, JavaScript
Education
Kent State University 1996 — 2000
Bachelor of Science, Manufacturing Technology
Oracle June 2015 - Present
Oracle February 2009 - Present
Global Knowledge Training August 1998 - February 2009
Qualification Development Kft. January 1997 - August 1998
Skills
Windows Phone, WPF, ASP.NET, Software Development, DirectX, Managed C++, C#, .NET, C++, Windows Media Foundation, MFC, ATL, COM, Win32, Agile Methodologies, Web Applications, Software Project..., Oracle, Windows Phone 7, Silverlight, Cocoa, User Interface Design, User Experience, GDI+, Windows 7, Windows 8, Windows 8 Modern UI, WIndows Phone 8, Office 2013 App..., Unity3D, Unity, Unreal Engine 4, Scrum, SQL, Git, Java, JavaScript, TypeScript, GCC, G++, Graphic Design, Blender, Cocos2d
Education
Eötvös Loránd University 2001 — 2006
Master's Degree
Microsoft Academy
Engineer's Degree, Mastering C++ Development Visual Microsoft C++
Netacademia Kft.
Engineer's Degree, Microsoft .NET Framework 3.5-Windows Communication Foundation (70-503)
Netacademia Kft.
Engineer's Degree, Programming in C# for Microsoft Visual .NET (2124)
Netacademia Kft.
Engineer's Degree, .NET Framework programming with C# (2349)
Netacademia Kft.
Engineer's Degree, Building XML-Based Web Applications (1905)
Microsoft Learning
Engineer's Degree, Mastering COM Development Using Microsoft Visual C++ (1012)
EFEB 2011 — 2012
Chef
MOME 1995 — 2000
Master's Degree, Fashion/Apparel Design
BREW STUDIO 2014 — 2015
professional brewer
SchoolDude November 2014 - Present
Fast Lane September 2013 - November 2014
SciQuest October 2011 - September 2013
Apex Systems, Inc. May 2010 - October 2011
Global Knowledge Training October 2007 - April 2010
W.R. RAYSON April 2007 - October 2007
Landis Southern Properties September 2006 - April 2007
Skills
Operations Management, PeopleSoft, Employee Relations, Proposal Writing, Data Center, Disaster Recovery, Requirements Gathering
Education
East Carolina University 2000 — 2004
Bachelors, Communications & Broadcasting, Minor in English
Global Knowledge Training May 2014 - Present
Global Knowledge Training April 2013 - May 2014
R&R Marketing Enterprises, Inc. September 1995 - December 2012
Fischer International 1990 - 1995
Fischer International January 1988 - May 1990
Southwest Florida Chamber of Commerce March 1987 - January 1988
Skills
Sales, Business Development, Sales Operations, Account Management, New Business Development, Leadership, Business Strategy, Training, Program Management, Customer Retention, Negotiation, Management
Education
International College 1988 — 1990
Computer Science
Lenovo July 2014 - Present
Apple March 2012 - June 2014
Global Knowledge Training 2011 - 2012
Global Knowledge Training 2010 - 2011
Brinks Home Security 2006 - 2010
Lacoste 2005 - 2006
Express and Express Men LLC 2002 - 2005
Skills
Cold Calling, Sales Process, Consultative Selling, Sales Management, Account Management, Hiring, call strategy, Business Strategy, Business Management, Process Improvement, Customer Relations, Customer Retention, Selling, Recruiting, Cloud Computing, Customer Service, Training, Customer Satisfaction, Retail, Networking, Team Leadership, Call Center, Management, Leadership, Customer Experience, Employee Training, CRM, Strategy, Sales, Sales Operations, Coaching, Leadership Development, Lead Generation, Time Management, Operations Management, Business Planning, Organizational..., Direct Sales, Business Development, New Business Development, Solution Selling, Team Building, B2B, Strategic Partnerships, Cross-functional Team..., Pricing, Call Centers
Education
Durham Technical Community College
Cisco July 2014 - Present
Cisco Systems July 2013 - August 2014
SkillSoft May 2011 - November 2012
Global Knowledge Training October 2009 - May 2011
Global Knowledge Training May 2007 - October 2009
Aaron Rents, Inc. 2005 - 2007
Cydcor 2005 - 2005
Toys R Us 2001 - 2005
Skills
Blended Learning, Online Research, Peer Mentoring, New Business Development, Sales Process, Salesforce.com, SaaS, Training & Development, Public..., Negotiation, Web Based Training, E-Learning, Sales Operations, Business Development, Enterprise Software, Training, CRM, Cold Calling, Leadership, Sales, Lead Generation, Solution Selling, Project Management, Direct Sales, Selling, Account Management, Coaching, Strategic Partnerships, Needs Analysis, Customer Retention, B2B, Building Relationships, Professional Services, Channel Partners, Sales Presentations
Education
East Carolina University 1999 — 2003
BS Business Administration, Marketing
Global Knowledge Training October 2014 - Present
Southside Consulting Group February 2014 - October 2014
ADP October 2012 - October 2013
Automatic Data Processing December 2010 - October 2012
Kutztown University Small Business Development Center August 2010 - May 2011
Mark's Sandwich Shop September 2009 - December 2010
AVI Food Systems October 2008 - October 2009
Education
Kutztown University of Pennsylvania 2006 — 2010
B.S.B.A, Management, Marketing
Self-employed 1992 - Present
Global Knowledge Training 2000 - 2004
Nextgen Internet 1997 - 1999
C.V.G. Edelca 1988 - 1995
Education
Institut national des Télécommunications 1993 — 1994
Postgraduate Studies, Telecommunications Engineering, Higher Studies in Telecommunications
Universidad Simon Bolivar 1992 — 1994
Specialization, Telecommunications Engineering, Telematics Specialist
Universidad Central de Venezuela
Bachelor's degree, Computer Science
The Business Architecture Guild June 2015 - Present
Global Knowledge Training June 2015 - Present
Global Knowledge Training June 2015 - Present
The New Business Analyst January 2014 - Present
Global Knowledge Training October 2010 - Present
PJM Limited January 2010 - Present
The New BA, Ltd. October 2005 - Present
iCert Global LLC April 2014 - July 2014
Bay 3000 October 2010 - June 2014
Cancer Care Ontario January 2014 - March 2014
Skills
Infrastructure, Insurance, .com, Workshops, Waterfall, RUP, UML, Business Analysis, Requirements Gathering, MS Project, Project Management, Business Requirements, SDLC, Requirements Analysis, Leadership, Microsoft SQL Server, PMP, Analysis, Business Process, Management, Visio, Software Documentation, Integration, Systems Analysis, SharePoint, Software Project..., Project Portfolio..., IT Strategy, PMO, Program Management, Requirements Management, Vendor Management, Business Process..., Business Process..., Change Management, Business Process Design, Process Improvement, Agile Methodologies, Agile Project Management, ITIL, User Acceptance Testing, Project Delivery, Resource Management, Team Leadership, Management Consulting, Consulting, Training, Business Intelligence, Enterprise Software, Project Planning
Education
Yorkville University 2015 — 2017
IN PROGRESS Master of Education (M.Ed.), Adult and Continuing Education and Teaching
Global Knowledge 2010 — 2012
Advanced Certificate of Completion, Business Analysis and Project Management
Herzing College 1998 — 2000
Associate's degree, Business Administration and Management, General
Globalipv6 February 1996 - Present
Globalipv6 January 1996 - Present
www.globalipv6.com 1996 - Present
Global Knowledge Training 2000 - 2011
Skills
IPv6 Training, Instructor-led Training, Globalipv6, Training, Cisco Technologies, IPv6, CCNP, Network Design, Cisco IOS, CCNA, Routing, BGP, Firewalls, Network Engineering, Network Security, MPLS, OSPF, Instructional Design, Switches, Network Administration, Routers, WAN, Networking, CISSP, VoIP, Network Architecture, Security, TCP/IP, Unified Communications, LAN-WAN, Data Center
Education
LeTourneau University 1987 — 1990
Bachelor in business, Business
Santa-Fe High 1982 — 1985
Data-Sentry.com 2004 - Present
Catbird Networks January 2009 - Present
EC-Council April 2005 - Present
Entrain December 2011 - June 2012
Mile2 January 2004 - May 2008
First Horizon Home Loan Corp 1999 - 2005
Global Knowledge Training 1996 - 2000
First Horizon National Corporation 1998 - May 1999
Learning Tree International July 1997 - January 1999
Skills
Penetration Testing, Cyber Security, CEH, Vulnerability Scanning, Vulnerability Assessment, Computer Forensics, CISSP, Ethical Hacking, Information Assurance, Security+, Intrusion Detection, Computer Security, Security, Vulnerability Management, Network Security, Encryption, Firewalls, Application Security, Data Security, Servers, IDS, ISO 27001, Information Security, Web Application Security, Training, Cisco Technologies, IT Audit, Virtualization, Information Security..., Cloud Computing, VMware, Business Continuity, PCI DSS, Disaster Recovery, Networking, Internet Security, VPN, IPS, Security Audits, Security Architecture..., Information Technology, Network Architecture, Data Center, CISA, Network Administration, TCP/IP, CCNA, COBIT, CISM, Microsoft Exchange
Education
Harvard University 2014 — 2016
Master of Business Administration (M.B.A.), Computer Hardware Engineering, n/a
Missouri State University 1987 — 1989
Master's degree, Computer Science, Deans Honor Roll 3 times, Grad with 3.93 average.
Missouri State University 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Special Education and Teaching, Deans Honor Roll 3 times, Grad with 3.93 average.
Missouri Southern State University 1980 — 1984
Associate of Science (A.S.), Education Vocational
Greene Resources September 2014 - Present
Global Knowledge Training 2014 - 2014
Miller-Motte Technical College 2013 - 2014
Skills
Recruiting, Customer Service, Leadership, Microsoft Office, Applicant Tracking..., Training, Human Resources, Onboarding, Sourcing, Employee Relations
Education
Elon University 1998 — 2003
Bachelor of Science (BS), Psychology
Global Knowledge Training June 2014 - Present
STEALTHbits Technologies 2013 - June 2014
EarthLink June 2012 - February 2013
Sage October 2007 - May 2012
Gartner January 2006 - June 2007
Skills
SaaS, Salesforce.com, New Business Development, Sales, Competitive Analysis, Product Marketing, Product Management, Business Analysis, Sourcing, Executive Search, Marketing Strategy, Program Management, Leadership, Public Relations, Business Planning, Project Management, Presentations, Marketing, Strategy, Sales Operations, B2B, Selling, Management, Account Management, Networking, Enterprise Software, Cloud Computing, Solution Selling
Education
Florida Gulf Coast University 2001 — 2005
Bachelor of Science, Marketing
Towson Catholic High School, Towson, MD 1992 — 1995
Maguire
Global Knowledge Training November 2014 - Present
Colonial Baptist Church September 2010 - Present
Global Knowledge Training March 2012 - November 2014
Carolina School of Music September 2007 - October 2014
Global Knowledge Training November 2010 - March 2012
Quality Staffing September 2010 - November 2010
Accountants International September 2010 - November 2010
Accentuate Staffing September 2010 - November 2010
Accountemps August 2010 - October 2010
Allscripts December 2007 - September 2010
Skills
Technical Training, A+ Certified, Network+, Security+, CCNA, Problem Solving, AS400, Microsoft Office, Excel, Customer Service
Education
Liberty University 2003 — 2007
Bachelor of Music Education, Choral Concentration
Pacific Lutheran University 2001 — 2003
Transferred to Liberty, Biology, Music
Cascade Christian Schools 1996 — 2000
High School Diploma
TUC Managed IT Solutions December 2012 - Present
Global Knowledge Training May 2010 - January 2012
Unisys August 2006 - January 2009
HP May 2002 - August 2006
Compaq June 1998 - May 2002
Digital Equipment Corporation February 1982 - June 1998
Skills
Leadership, Cloud Computing, Go-to-market Strategy, Strategic Partnerships, Cross-functional Team..., Strategic Planning, Marketing Strategy, Management, Product Management, SaaS, Strategy, Consulting, Networking, Business Alliances, Security, Team Building, Solution Selling, Enterprise Software
Education
Emory University - Goizueta Business School 1980 — 1982
BBA, Management/Marketing
Emory University 1979 — 1982
BBA, Marketing and Management
Global Knowledge Training January 2009 - March 2010
Global Knowledge Training August 2006 - January 2009
DR Horton April 2004 - November 2005
Coeco Office Systems March 2003 - April 2004
Skills
Sales Management, Sales Process, Solution Selling, Cold Calling, Account Management, Direct Sales, Sales
Education
East Carolina University 1989 — 1992
Bachelor of Science
Global Knowledge Training August 2015 - Present
Nectacular July 2015 - Present
Our Playhouse Preschool August 2014 - Present
St. Edmund's Academy August 2013 - July 2014
Gap Inc. 2012 - July 2014
Pittsburgh Public Schools October 2011 - June 2014
St. Edmund's Academy Summer Camp June 2013 - July 2013
DoubleTree by Hilton August 2010 - August 2012
Franciscan University of Steubenville August 2006 - August 2009
Skills
Sales, Leadership, Leadership Development, Telephone Skills, Critical Thinking, Microsoft Office, Staff Development, Administrative Work, Education, Problem Solving, Positivity, Self-motivated Team..., Efficiency, Adaptability, Visual Merchandising, Organizational..., Teamwork, Payroll, Social Media, Team Leadership, Curriculum Development, Public Speaking, Customer Service, Inclusive Education, Reggio Emilia, Children's Yoga, Early Childhood..., Early Childhood Literacy
Education
Franciscan University of Steubenville 2005 — 2009
Bachelor of Arts (B.A.), Catechetics, Theology
El Camino College
Avalara December 2014 - Present
SAS August 2014 - December 2014
Bronto Software May 2013 - July 2014
Global Knowledge Training September 2010 - April 2013
University Directories May 2008 - September 2010
RepNation August 2007 - December 2007
Skills
Predictive Analytics, Data Analysis, Data Integration, Customer Intelligence, Cloud Computing, Hadoop, Training, Leadership, Marketing, Sales Process, Account Management, Team Building, Building Relationships, Networking, Team Leadership, Sales Presentations, Sales Management, Customer Retention, Cross-functional Team..., Project Management, CRM, ITIL v3 Foundations...
Education
East Carolina University 2005 — 2009
BA, Communications & Business Administration
Apex High School 2001 — 2005
Global Knowledge Training March 2014 - Present
Global Knowledge Training January 2006 - March 2014
Global Knowledge Training July 2003 - December 2005
Global Knowledge Training November 2002 - June 2003
Dialog, LLC November 2000 - November 2002
Merisel 1995 - 2000
Skills
Sales, Management, Training, Sales Management, Account Management, Business Development, Direct Sales, Cold Calling, Selling, Solution Selling, Sales Process, Cloud Computing, Strategic Planning, Salesforce.com, Team Building, Sales Operations, Lead Generation, Leadership, Sales Presentations, B2B, Project Management, Team Leadership, Channel Partners, Strategic Partnerships, Enterprise Software, Partner Management
Education
Elon University - Martha and Spencer Love School of Business 1990 — 1994
B.S.
Global Knowledge Training July 2015 - Present
Global Knowledge Training June 2014 - Present
Cory Kennedy State Farm Insurance and Financial Services May 2013 - May 2014
Mendenhall Studeent Center August 2010 - May 2014
Pam Herndon State Farm May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, Access, Microsoft Office, Cash Handeling, Management, Event Planning, Treasury Management, Marketing, PowerPoint, Time Management, Leadership
Education
East Carolina University 2010 — 2014
Bachelor of Science (B.S.), Finance, General
East Carolina University College of Business 2010 — 2014
Bachelor of Business Administration, Finance, General
Global Knowledge April 2014 - Present
Global Knowledge Training August 2012 - April 2014
Global Knowledge 2012 - 2014
Skills
Training Delivery, Training, Instructor-led Training, Needs Analysis, Blended Learning, Learning Management, Team Leadership, Sales Process, Solution Selling, Cold Calling, E-Learning, Management, Team Building, Cloud Computing, Program Management, Business Analysis, Vendor Management
Education
East Carolina University 1997 — 2002
Bachelor of Science in Business Administration, Marketing/Finance
Global Knowledge Training March 2014 - Present
Christian Aid Mission January 2014 - February 2014
Oklahoma Tax Commission June 2011 - December 2013
TLA Creative Multimedia Ltd January 2011 - March 2011
Business Cards of Tomorrow January 2006 - May 2006
Skills
Databases, C#, VB.NET, PHP, jQuery, Java, ASP.NET, HTML, CSS, JavaScript, Bash, Oracle, MySQL, Microsoft SQL Server, PL/SQL, Access Database, Laserfiche
Education
Oklahoma State University 2009 — 2011
Bachelor's Degree, Information Assurance and Forensics, Graduated
Seminole State College 2006 — 2009
Applied Associates Degree, Graphic Arts, Graduated
Gordon Cooper Technology Center 2004 — 2006
Certificate of Completion, Graphic Design, Graduated
Rodan + Fields August 2015 - Present
Stylitics May 2013 - Present
Global Knowledge Training May 2015 - August 2015
Lori+ Lulu January 2015 - May 2015
Fitzgerald's July 2014 - January 2015
Plum Tree Bistro March 2014 - July 2014
East Carolina University Undergraduate Admissions Office, Communications Team August 2013 - January 2014
East Carolina Undergraduate Admissions Office, Communications Team May 2013 - January 2014
WZMB 91.3 at East Carolina University July 2012 - January 2014
Skills
Social Networking, Social Media, Public Relations, Public Speaking, News Writing, Radio Broadcasting, Microsoft Word, Fashion Shows, Facebook, Leadership Development, Advertising, On-air Announcing, Merchandising, Photography, Journalism, Time Management, Blogging, Confidence Building, Concessions, Radio Announcing, InDesign, Goal Oriented, PowerPoint, Microsoft Office, Press Releases, Hosting, Assertiveness, Photoshop, Online Marketing, Styling, Teamwork, Digital Photography, Pinterest, Internal Communications, Social Media Marketing, AP Style, Marketing, Retail, Retail Sales, Visual Merchandising, Sales, Customer Service, Customer Relations
Education
East Carolina University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Public Relations and Merchandising
RTI International September 2013 - Present
RTI International November 2010 - August 2013
Global Knowledge Training March 2007 - April 2011
Wachovia Mortgage Corporation January 2005 - March 2007
Durham Herald January 2004 - December 2004
TROSA, Inc January 2001 - January 2004
Skills
Accounting, General Ledger, Accounts Payable, Reconciliation, Invoicing, Journal Entries, Procurement, Systems, Process Improvement, Business Analysis, Account Reconciliation, Management, Teamwork, Business Planning, Integration, Finance, Financial Analysis, Leadership, Financial Reporting, Financial Accounting, Sarbanes-Oxley Act, Accounts Receivable, Auditing, Managerial Finance, Forecasting, Analysis, Internal Controls, Budgets, Variance Analysis, Payroll, Tax, QuickBooks, US GAAP, GAAP, SAP, Access, Revenue Recognition, Cash Flow Forecasting, Strategic Financial..., Business Process..., Financial Modeling, Peachtree, CPA
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Accounting & Financial Management (MAFM), Accounting and Finance, CPA Emphasis, 3.86
North Carolina Wesleyan College 2007 — 2009
Bachelor in Science, Accounting
AltheaDx June 2015 - Present
Global Knowledge Training August 2013 - April 2015
Skills
Public Speaking, Financial Advisory, Strategic Communications, Facebook, Employee Relations, Entrepreneurship, Spanish, Strategy, Media Relations, Sales Process, Blogging, Newsletters, Contract Negotiation, Inventory Management, Strategic Financial..., Process Improvement, Program Management, Leadership, Management, Microsoft Word, Customer Service, CRM, Training, Microsoft Office, Social Media, Fundraising, Integration, Nonprofits, Sales Operations, Microsoft Excel, Project Management, Leadership Development, Lead Generation, Sales, Small Business, Research, Relationship Building, Information Technology, VMware, Account Management, Marketing, Solution Selling
Education
East Carolina University 2005 — 2010
Bachelor's Degree, Health Education and Promotion
East Carolina University 2005 — 2009
Health Education and Promotion, Worksite Health Promotion
Global Knowledge Training June 2015 - Present
Global Knowledge Training April 2014 - June 2015
Raleigh Specific Chiropractic November 2003 - April 2014
VIP Promotions July 2002 - November 2003
CMC Hotels February 2002 - July 2002
Curtis Media Group January 2000 - February 2002
Skills
Sales, IT Solutions, Training, Training Delivery, Management, Leadership Development, Marketing, Networking, Marketing Strategy, Social Media, Interviews, Marketing Communications, Social Media Marketing, Public Relations, Employee Training, CRM, Budgets, Team Management, Customer Service, Negotiation, Advertising, Office Management, Public Speaking, Research, Event Management, Event Planning, Editing, HIPAA, Leadership, Program Management, Team Building, Cloud Computing, Enterprise Software
Education
East Carolina University 1993 — 1999
Bachelor of Science (BS), Communication and Media Studies
inMotionNow September 2014 - Present
Synaptis February 2014 - August 2014
Synaptis December 2013 - May 2014
ResponsePoint November 2013 - December 2013
Global Knowledge Training November 2011 - September 2013
Xerox October 2011 - November 2011
Xerox July 2010 - October 2011
Skills
Sales, Management, Technical Support, Customer Service, Microsoft Office, Apple OS, Digital Marketing, Sales Operations, Leadership Development, Performance Management, Employee Training, Team Leadership, Leadership, Business Development, Enterprise Software, Sales Process, Account Management, Salesforce.com, Cold Calling, Solution Selling, Lead Generation, Training, Team Building, Direct Sales, CRM, Customer Retention, Marketing, Strategic Partnerships, Business Analysis, Intelligence
Education
ECPI College of Technology 2007 — 2009
Business Administration AAS Degree, Business Administration and Management, General
Jesse O. Sanderson High School 2003 — 2007
Global Knowledge Training February 2014 - Present
Global Knowledge November 2007 - January 2014
Easter Seals UCP NC DBA ASAP June 2005 - January 2007
Rescare, Inc August 1999 - July 2005
Ciruit City 1996 - 1999
Skills
Active Directory, Cisco, VMware, Virtualization, SQL Server, Cisco Technologies, System Administration, Servers, Microsoft SQL Server, Windows Server, Windows 7, Microsoft Exchange, Cloud Computing, SharePoint, Networking, Technical Support, Data Center, DNS, Disaster Recovery, Security, Firewalls, Network Administration, Network Security, Citrix, Switches, Hyper-V, Microsoft Technologies, WAN, TCP/IP, IT Management, SAN, Management
Education
East Carolina University 1996 — 2001
Bachelors, Business - Decision Science
Christ Church Boys Higher Secondary School 1978 — 1990
Global Knowledge Training
Skills
Leadership, Networking, Training, Sales Process, Cold Calling
Education
East Carolina University 2010 — 2014
Bachelor of Science (B.S.), Public Health
Samanage January 2015 - Present
Global Knowledge Training March 2011 - January 2015
Global Knowledge Training April 2005 - January 2015
Birsch Industries July 2003 - October 2004
Skills
Cold Calling, Account Management, Solution Selling, Needs Analysis, Sales Process, Direct Sales, Sales, Leadership, Employee Training, Strategic Partnerships, Selling, Sales Operations, Customer Retention, Lead Generation, Team Leadership, Sales Management, Sales Presentations, Building Relationships, Call Centers, Enterprise Software, Change Management, Customer Service, Strategic Planning, Networking, Blended Learning, Team Management, Customer Satisfaction, B2B, Instructor-led Training, Channel Partners, Hands-on Training, Cloud Computing, Selling Skills, New Business Development, Business Development, Unified Communications, Learning Management, Technical Training, Program Management, Consulting, Vendor Management, Team Building, Relationship Building
Education
High Point University 1998 — 2002
Sports Management, Business
Practice Fusion April 2015 - Present
Regus March 2014 - April 2015
Regus April 2013 - March 2014
Bida Manda August 2012 - March 2013
Global Knowledge Training April 2012 - August 2012
Harris Teeter August 2011 - April 2012
Harris Teeter May 2004 - August 2011
Skills
Customer Service, Operations Management, Team Building, Sales, Time Management, Leadership, Inventory Management, Customer Satisfaction, Process Scheduler, Teamwork, Contract Management, Sales Management, Facilities Management, Account Management, Microsoft Office, Contract Negotiation, Project Management, Budgets, Microsoft Excel, Strategic Planning, Management, New Business Development, Negotiation, Microsoft Word, Change Management, Project Planning, Purchasing, Outlook, Retail
Education
East Carolina University 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Global Knowledge Training July 2015 - Present
Wells Fargo December 2013 - July 2015
Wells Fargo June 2013 - December 2013
Best Buy October 2011 - May 2013
U. S. Army Reserves December 2006 - January 2013
Best Buy January 2007 - December 2011
Skills
Management, Budgets, Sales, Computer Hardware, Computer Repair, Laptops, Desktop Support, Software Installation, Budgeting, Hiring, Accountability, Staff Training, Microsoft Office, Logistics, Economics, Microsoft SQL Server, SQL Server Management..., T-SQL, Microsoft Excel, MS Excel Pivot Tables, Customer Service, Technical Support, Microsoft Word, Teamwork, Retail, Inventory Management
Education
East Carolina University
Bachelor of Science (B.S.), Applied Economics
s.Oliver Austria Vertriebs GmbH October 2006 - Present
Global Knowledge Training October 2005 - July 2006
Johnson Diversey AG May 2003 - July 2005
One GmbH June 1999 - April 2003
Skills
Hutner Sales Training..., Kommunikation/Rhetorik..., Customer Service, Complaints, English, SAP R/3, Microsoft Office
Education
Fachhochschule des bfi Wien 1994 — 1997
HAS mit Abschluss
Cisco August 2014 - Present
SAS March 2014 - August 2014
Global Knowledge Training July 2013 - March 2014
Global Knowledge Training August 2011 - July 2013
DAC Awnings April 2008 - August 2011
Skills
Training, Sales Process, Sales, Sales Management, Cold Calling, Security, Business Analysis, Project Management, Time Management, Management, Leadership Development, Business Process..., Leadership, Lead Generation, Cisco Technologies, ITIL, Account Management, Solution Selling, Salesforce.com, Team Leadership, Networking, Employee Training, Sales Presentations, Building Relationships, VMware, Network Security, CRM, Direct Sales, Customer Retention, Sales Operations, SaaS, B2B, Business Development, Selling
Education
Longwood University
Bachelor of Arts (BA), Business Marketing
Global Knowledge Training June 2014 - Present
Wake Technical Community College August 2014 - Present
Global Knowledge Training 2007 - Present
DNA Group Inc 1998 - 2006
Skills
Resource Management, Project and Program..., Supply Chain Management, Sales Operations, Account Service..., Business Process..., Project Management..., Quality Assurance, Complaint Resolution, Risk Assessment, Team Leadership, Inside Sales, RFQ, Purchasing, Inventory Analysis, Customer Retention, Distribution, Acquisition Integration, Customer Relations and..., Business Analysis, Management, Project Management, Analysis, Strategy, Product Management, Project Planning, Customer Satisfaction, Complaint Management, Troubleshooting, CRM, Enterprise Software, Coaching, Integration, SAP, Sales, Leadership, Program Management, Business Process, New Business Development, Human Resources, Time Management, Budgets, Team Building, Training, Sales Process
Education
Meredith College 1994 — 1996
Masters of Business Administration, Business Administration and Management, General
Elizabeth City State University 1988 — 1992
Bachelor of Science (B.S.), Business Administration and Management, General
Bertie High School 1984 — 1988
Global Knowledge Training June 2015 - Present
Murgitroyd Law Firm April 2013 - March 2015
RJ Reynolds August 2008 - September 2012
RJ Reynolds May 2007 - October 2008
RJ Reynolds August 2005 - May 2007
Skills
Strategy Development, Business Analysis, Strong Communicator, Territory..., Change Management, Drive for Execution, Interpersonal Skill, Planning and..., Strategy, Trade Marketing, Marketing, Leadership, Sales Operations, Management, Sales, Pricing, Negotiation, Cold Calling, Business Planning, Merchandising, Brand Management, Patent Portfolio..., Account Management, Retail, Business Development
Education
East Carolina University 2000 — 2004
BS, Industrial Distribution & Logistics. Minored in Business Management
Lee County Senior High 1996 — 2000
Creaghan Training Services July 1995 - Present
Global Knowledge Canada 2011 - 2012
Global Knowledge Training 2011 - 2012
PCG 2003 - 2011
Dell Computers 2010 - 2010
Surtel and Associates 2009 - 2009
Nexient Learning 2002 - 2008
FrontRunner Training 2000 - 2008
Davita Dialysis 2006 - 2007
DaVita 2006 - 2007
Skills
Instructor-led Training, Training, Hands-on Training, Training Delivery, CRM, Adult Education, Process Improvement, Needs Analysis, Business Analysis, Staff Development, Blended Learning, E-Learning, Instructional Design, Captivate, Employee Training, Technical Training, Workshop Facilitation, Technical Writing, Learning Management, Leadership Development, Coaching, Soft Skills, Organizational..., Learning Management..., Management Development, Executive Coaching, ADDIE, Organizational..., Distance Learning, Performance Improvement
Education
University of Toronto 2007 — 2008
Bachelor of Education
George Brown College 2001 — 2003
Certificate in Adult Education, Adult and Continuing Education and Teaching
University of Waterloo 1988 — 1993
Honours Bachelor of Science, Biochemistry
Westdale High School 1983 — 1988
Secondary School Honours Graduation Diploma, High School/Secondary Diplomas and Certificates
Global Knowledge Training March 2014 - July 2014
Illuminate Coaching April 2010 - March 2014
Justice Institute of British Columbia September 2012 - January 2014
Home Based October 2003 - April 2010
Polar Bear Computer Training (currently Global Knowledge) April 2002 - October 2003
Crystal Decisions February 1997 - November 1999
PBSC Computer Training Centres January 1996 - February 1997
PBSC Computer Training Centres December 1994 - December 1995
The Manors Psychiatric Hospital July 1994 - September 1994
The Manors Psychiatric Hospital October 1993 - July 1994
Skills
Executive Coaching, Leadership Development, Training, Change Management, Coaching, Organizational..., Personal Development, Management Development, Workshop Facilitation, Organizational..., Career Development, Adult Education, Strategic Planning, Conflict Resolution, Change Leadership, Organizational/Operation..., Board Governance, Multi-Site Operations, Client Relationships..., Risk Assessment, Customer Relations, Mediation, Negotiation, Healthcare, Case Management, Team Building, Project Management, Customer Service
Education
Justice Institute of British Columbia 2012 — 2014
Certificate in Family Mediation
Royal Roads University 2009 — 2010
Certified Executive Coach
University of South Florida
BA, Psychology
Global Knowledge Training July 2015 - Present
Adayana Government Group February 2014 - May 2015
Management Concepts 2011 - January 2014
Global Earth Observation Catastrophe Assessment Network (GEO-CAN) February 2010 - July 2011
Virginia General Assembly (through VCCS) 2008 - 2008
Times Community Newspapers 2005 - 2006
Starbucks Coffee Company 1999 - 2005
Skills
Minitab, Google Earth, SPSS, Microsoft Office, Windows, Microsoft CRM, AutoCAD, Technical Writing, Scientific Analysis, Scientific Writing, Remote Sensing, Data Analysis, Sales Management, Account Management, Access, GIS, Analysis, Training, Staff Development, Salesforce.com, Nonprofits, Project Management, Strategic Planning, Strategy, Leadership, Program Management
Education
George Mason University
BS Global and Environmental Change., Geo Information Science and Earth Observation Systems
Northern Virginia Community College
AS Science, AS General Studies (Math Concentration); Certificate: Project Management, 4.0
Global Knowledge Training April 2015 - Present
Global Knowledge Training February 2014 - April 2015
ADT November 2012 - February 2014
NC Public Schools January 2005 - November 2012
Barton College November 2007 - July 2011
Skills
Alarm Systems, Cold Calling, Security, Account Management, Loss Prevention, Sales, Sales Process, Sales Presentations, Selling, Team Building, Training, Leadership, Coaching, Team Leadership, Management, Customer Service, Leadership Development, Networking
Education
North Carolina State University 2012 — 2013
Master's Degree, Educational Leadership and Administration, General
East Carolina University 2005 — 2010
Master of Arts (M.A.), Education
North Carolina Wesleyan College 2000 — 2004
Bachelor's Degree, History
Global Knowledge Training June 2013 - Present
IBM January 2013 - June 2013
IBM May 2004 - December 2012
Telesales CSO February 2003 - May 2004
IBM February 2003 - May 2004
IBM October 2000 - January 2003
IBM October 2000 - January 2003
IBM October 1996 - September 2000
IBM October 1996 - September 2000
Skills
Sales Operations, Sales, Channel, Sales Process, Program Management, Customer Satisfaction, Storage, Solution Selling, Cloud Computing, Virtualization, Data Center, Storage Area Networks, Disaster Recovery, Servers, VMware, Hardware, Lotus Notes, Direct Sales, Business Intelligence, Cisco Technologies, Sales Enablement, CRM, Training Delivery, Solution Architecture, Educational Technology, Enterprise Software, Technical Training, SaaS, Channel Partners, Professional Services, IT Strategy, Managed Services, Pre-sales, Demand Generation, Business Alliances, Software Industry, Partner Management, Storage Solutions, Storage Virtualization, Salesforce.com, HP, Go-to-market Strategy, Enterprise Storage, Selling, Complex Sales, Enterprise Architecture, Training, SAN, Unified Communications, Security
Education
Kennesaw State University 1996 — 2000
B.S., Psychology
Kennesaw State University
BS, Psychology
Global Knowledge Training October 2014 - Present
Global Knowledge Training September 2012 - September 2014
Walgreens May 2008 - October 2012
Walgreens February 2008 - May 2008
Skills
Bilingual (English &..., Microsoft Office 2007, Mac OS X, Red Hat Linux, Basics of HTML, Cisco Routing &..., Network Security..., OS X, Cisco Routers, Network Security, Computer Repair, Windows 7, HTML, Computer Hardware, Troubleshooting, XP, Computer Security, Access, Networking, Hardware, Teamwork, Network Administration, Windows Server, Avaya Technologies, Computer Network..., Help Desk Support, IT Hardware Support, IT Operations, Linux System..., Microsoft Office, Outlook, System Administration, VMware Infrastructure, VMware vSphere, Windows 8, Windows XP, Cisco IOS, Cisco Nexus, Cisco Technologies, E-Learning, Information Technology, Linux Desktop, Storage Virtualization, Team Leadership, Ubuntu, VMware, VMware ESX, Virtualization
Education
ECPI College of Technology 2011 — 2012
AS Network Security & Management, Technology, 4.0 Grade Average
Wake Technical Community College 2004 — 2011
Associate of Arts and Sciences (A.A.S.)
Athens Drive High School 2002 — 2004
Salome Ureña
Salome Ureña
Global Knowledge Training November 2014 - Present
Celito Communications June 2011 - July 2014
Maria Parham Medical Center January 2009 - June 2011
US Navy November 2001 - October 2007
Skills
Vendor Management, Troubleshooting, Microsoft Exchange, Customer Service, Wireless Networking, Active Directory, Computer Hardware, Help Desk Support, Team Building, Healthcare Information..., Microsoft Office, Account Management, Windows Server, Teamwork, Social Media, Windows, Windows 7, Budgets, Microsoft Excel, XP, Project Management, EHR, Routers, Technical Support, Project Planning, Networking, Leadership, Blackberry Enterprise..., Team Leadership, Security+, Microsoft Word, Outlook, PowerPoint, Information Technology, System Administration, Windows XP, Servers, Security
Education
Liberty University 2014 — 2015
Master of Science, Cyber Security
Virginia College 2009 — 2012
Bachelor of Science (BS), Management Information Systems
Samanage July 2015 - Present
Global Knowledge Training February 2015 - July 2015
Time-Out Management March 2014 - February 2015
Rutherford Woman Magazine May 2013 - July 2013
336Events December 2011 - May 2012
Supplemental Instructor August 2010 - July 2011
Skills
Leadership, Time Management, Training & Development, Quality Assurance, Customer Service, Account Management, Training, Employee Training, Business Development, Negotiation, Sales, Sales Process
Education
University of North Carolina at Chapel Hill 2012 — 2014
Bachelor’s Degree, Southeast Asian History
University of North Carolina at Greensboro 2011 — 2012
Bachelor’s Degree, Asian History
Isothermal Community College 2009 — 2011
Associate’s Degree
Rutherfordton-Spindale Central High School 2005 — 2009
High School
Global Knowledge Training June 2015 - Present
Freelance Writer January 2012 - July 2015
ABM Industries, Inc. December 2013 - June 2015
DuPont Training Solutions/Coastal Training Technologies (Merger) January 2002 - November 2012
US Navy November 1992 - November 1996
Skills
Sales Process, New Business Development, Sales Management, Account Management, B2B, Sales Presentations, Strategic Planning, Direct Sales, Business Strategy, Product Marketing, Cold Calling, Lead Generation, Strategy, Enterprise Software, Marketing, Coaching, Business Development, Leadership, Selling, Sales, Training, Management, Salesforce.com
Education
Full Sail University 2012 — 2012
MA New Media Technology and Journalism, Cinematography and Film/Video Production
Regis University 2001 — 2003
Bachelor of Science (B.S.), Marketing and Management
Global Knowledge Training March 2015 - Present
Medifast Weight Control Centers April 2013 - March 2015
Worldwide Vision January 2013 - April 2013
Fit2Go January 2012 - March 2013
The Rush Fitness Complex November 2006 - November 2011
Skills
Training, Customer Service, Coaching, Nutrition, Team Building, Fitness Training, Public Speaking
Education
High Point University 2002 — 2007
Recreational Training and Fitness
Global Knowledge Training August 2014 - Present
Skills
Solution Selling, Account Management, Sales Process, Direct Sales, Cold Calling, Sales, Training, Sales Management, B2B, Team Leadership, Market Planning, Key Account Management
Education
Le Moyne College 1995 — 1999
Bachelor of Science, Business Administration
LeadersWay April 2013 - Present
Global Knowledge Training June 2013 - Present
Douglass Consulting Group LLC January 2012 - Present
Triangle Organization Development Network January 2008 - Present
LORD Corporation July 1990 - December 2011
Education
Coach U
Coach U
University of Pittsburgh
Master of Education (M.Ed.), Distributive Education
Indiana University of PA
Bachelor of Science (BS), Consumer Services
Global Knowledge Training September 2010 - Present
Globalknowledge February 2008 - September 2010
Global Knowledge 2007 - September 2010
Robert Half International 2003 - 2007
Skills
Contract Negotiation, Channel, Event Management, Cold Calling, Consultative Selling, Management, Salesforce.com, Account Management, Customer Retention, Selling, Sales Operations, Lead Generation, Solution Selling, Training, Channel Partners, Sales Presentations, Business Development, Cloud Computing, Sales Process, Direct Sales, Sales, Employee Training, Data Center, B2B, Virtualization, Networking, Team Leadership, Marketing, New Business Development, Leadership, Sales Management, Strategic Partnerships, Team Building, CRM, Unified Communications, Enterprise Software, Partner Management, Software Industry, Managed Services, Professional Services, Strategy, Channel Sales, Storage, Building Relationships, Sales Enablement, Go-to-market Strategy, SaaS, Product Marketing, Business Alliances, Key Account Management
Education
East Carolina University 1994 — 1999
BS, Exercise Sport & Science
Annandale High School 1986 — 1989
City of Saint Augustine January 2013 - Present
Valencia Community College June 2010 - Present
Kaplan University 2010 - Present
Global Development Group September 2009 - Present
Global Development Group January 2008 - Present
Global Knowledge Training January 2008 - Present
Walt Disney World 2008 - Present
TechFriday January 1998 - Present
ITT Technical Institute March 2009 - April 2010
Apex Systems 2008 - 2009
Skills
Training & Development, Microsoft Certified..., Microsoft Office, Instructional Design, Security, Teaching, Visio, Team Leadership, Change Management, SharePoint, MS Project, Process Improvement, Strategic Planning, Mentoring, Program Management, Business Analysis, Project Planning, PowerPoint, Word, Access, SQL, Outlook, Organizational..., Process Engineering, Leadership Development, ERP, ITIL v3 Foundations..., Microsoft Excel, Microsoft SQL Server, Microsoft Word, Microsoft Certified..., Software Documentation, E-Learning, IT Management, ITIL, Windows Server, Training, Budgets, Networking, Systems Analysis, Troubleshooting, Staff Development, System Administration, Consulting, Project Management, Information Technology, Employee Training, Requirements Gathering, Adult Education, Analysis
Education
Keller Graduate School of Management 2004 — 2006
MISM, Information Systems Management
Keller Graduate School of Management 2003 — 2005
MBA, Information Technology
Keller Graduate School of Management 2003 — 2005
MPM, Project Management
Florida State University 1986 — 1988
MSc, Instructional design
Global Knowledge Training April 2014 - Present
Global Knowledge Training March 2012 - Present
Global Knowledge May 2010 - March 2012
Tekelec September 2008 - April 2010
Nortel November 2003 - July 2007
Nortel November 1997 - November 2003
Skills
Technical Training, Technical Writing, Instructional Design, Training, TCP/IP, E-Learning, Instructor-led Training, Training Delivery
Education
George Mason University 1990 — 1994
Global Knowledge Training January 2012 - Present
Global Knowledge Training February 2009 - December 2011
Nexient Learning 2006 - February 2009
Acerra 1999 - February 2005
Contractor PWGSC October 1998 - October 1999
synervision dpi September 1996 - October 1998
Skills
Web Development, E-Learning, Project Management, Team Building, Training, CSS, Troubleshooting, JavaScript, .NET, VBScript, VB.NET, C#, Visual Studio, Dreamweaver, SQL, Microsoft SQL Server, User Interface Design
Education
LaGrange College 1991 — 1996
BA, Computer Science, Theatre Arts
Global Knowledge Training March 2011 - Present
Nationwide Insurance January 2007 - October 2010
Iowa State University August 2006 - May 2007
Blue Sky Creamery June 2006 - August 2006
Citigroup August 2004 - April 2005
Skills
Process Improvement, Project Management, Data Analysis, SharePoint, Team Leadership, Cross Functional..., Training, Collaborative Problem..., Product Management, Budgets, Management, Product Development, Access
Education
Iowa State University - College of Business 2005 — 2007
Master of Business Administration (M.B.A.), 3.69/4.00
Iowa State University - College of Business 2000 — 2004
Bachelor of Science, Management Information Systems and Marketing, 3.73/4.00
Oracle University March 2015 - Present
Write Braine Solutions May 2006 - Present
Global Knowledge Training November 2010 - March 2015
Cisco Systems May 2010 - November 2010
Summit Technologies, Inc. March 2007 - May 2010
Kaiser Foundation Health Plan 2005 - 2007
MAXIMUS 2004 - 2005
Skills
Project Management, Business Development, Training, Sales Management, Proposal Writing, Account Management, Salesforce.com, Recruiting, Leadership Development, Coaching, Sales, Change Management, Team Building, Team Leadership, Marketing, Customer Satisfaction, CRM
Education
North Carolina Agricultural and Technical State University 1995 — 1999
Bachelor of Arts (B.A.), English Language and Literature, General
Howard University
Global Knowledge Training June 2013 - Present
Global Knowledge July 2008 - June 2013
Global Knowledge February 2004 - July 2008
Global Knowledge Training February 2000 - February 2004
Skills
Training, E-Learning, Account Management, Instructional Design, Salesforce.com, Needs Analysis, Instructor-led Training, Sales, Sales Process, Employee Training, Cloud Computing, Cold Calling, Training Delivery, Blended Learning, Management
Education
Fairmont State University 1988 — 1993
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Presidio February 2013 - Present
Presidio May 2010 - February 2013
Presidio November 2004 - May 2010
ITT February 2003 - February 2004
NEXL 1999 - 2001
Army National Guard February 1996 - February 1999
Global Knowledge Training 1999 - 1999
Farmland Foods 1998 - 1999
Austin Nichols Technical Search, Inc. 1997 - 1998
Gateway April 1996 - February 1997
Skills
Security, Troubleshooting, Network Security, Cloud Computing, Cisco Technologies, CCIE, Pre-Sales Consulting, Forensic Accounting, Product Development, Business Analysis, MPLS, Managed Services, Microsoft Exchange, Disaster Recovery, Wireless, VoIP, Solution Selling, Cisco Call Manager, Data Center, VMware, Telecommunications, Network Design, Active Directory, Networking, WAN, Switches, Network Architecture
Education
New Mexico Military Institute 1992 — 1993
College Freshman
Johnson County Community College
New Mexico Military Institute
Cisco May 2015 - Present
Cisco Systems 2013 - Present
Netsertive March 2013 - June 2013
Global Knowledge Training May 2012 - March 2013
Polo Ralph Lauren June 2007 - May 2012
Skills
Merchandising, Retail, Sales, Sales Management, Marketing, Forecasting, Salesforce.com, Customer Service, Marketing Strategy, Event Planning, Social Media, Account Management, CRM, Training, Sales Process, Management, Leadership, Team Building, Sales Operations
Education
James Madison University 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters
Global Knowledge Training April 2015 - Present
Unitek Education November 2014 - April 2015
TrainUp.com November 2013 - April 2014
New Horizons Computer Learning Center October 2001 - September 2013
Whiteco Outdoor Advertising 1992 - 1999
Skills
Virtualization, Salesforce.com, Data Center, Storage, Unified Communications, Disaster Recovery, Partner Management, Cisco Technologies, VMware, Strategic Partnerships, VoIP, Pre-sales, Security, Networking, MPLS, Sales Enablement, Go-to-market Strategy, Business Alliances, Management, Training, Team Leadership, Strategy, Vendor Management, Team Building, Leadership
Education
Eastern Michigan University 1976 — 1980
Bachelor’s Degree, Business Administration and Management, General
Eastern Michigan University
Bachelor's degree, Marketing & Economics
Liberty Mutual Insurance October 2003 - Present
Global Knowledge Training 1999 - 2003
Digital Equipment Corporation 1989 - 1999
Moors and Cabot Investments 1988 - 1989
Skills
Process Improvement, Insurance, Management, Vendor Management, New Business Development, Leadership, Account Management, Selling, Business Analysis, Sales Process, Property & Casualty..., Salesforce.com, Strategic Planning, Project Management
Education
Fisher College
Madera County Office of Education June 2001 - Present
Global Knowledge Training January 2000 - January 2001
Skills
Public Speaking, OS X, Teaching, Coaching, Microsoft Word, Customer Service, Training, Leadership, Program Development, HTML, Windows, Microsoft Office, Strategic Planning, PowerPoint, Microsoft Excel, Team Leadership, Event Planning, Project Management, Troubleshooting, Research
Education
East Carolina University 1976 — 1981
Dos Palos, High School 1967 — 1971
High School
Global Knowledge Training October 2010 - Present
NWN Corporation December 2011 - April 2012
Citysearch May 2009 - October 2009
National Envelope 2000 - 2004
Polaroid 1993 - 1999
Skills
Account Management, Sales Management, Solution Selling, Sales Process, Cloud Computing, Virtualization, Cisco Technologies, VMware, Salesforce.com, Training, Direct Sales, ITIL, Cold Calling, Employee Training, Management, Unified Communications, Managed Services, SaaS, Channel Partners, Project Management, Key Account Management, Security, Sales, Channel Sales, CRM, B2B, Product Management, Selling, Data Center, Lead Generation, Business Development, Customer Retention, Enterprise Software, Networking, Strategic Partnerships, New Business Development, Professional Services, Team Building, Sales Operations, Team Leadership, VoIP, Sales Presentations, Building Relationships, Product Marketing, Partner Management, Vendor Management, Storage, Software Industry, Strategy, Go-to-market Strategy
Education
Texas A&M University-Corpus Christi 1982 — 1984
Business, Marketing
East Carolina University
Business/Marketing, Texas A&M Corpus Christi TX
Study Group August 2011 - June 2013
Global Knowledge Training 2003 - 2009
BTI 2001 - 2003
Digital Access 2000 - 2001
Suburban Cable 1999 - 2000
Cablevision 1993 - 1999
News Corp 1983 - 1993
Skills
Management, Enterprise Software, Telecommunications, Sales, Finance, E-Learning, Leadership, Strategic Planning, Higher Education, Change Management, Business Strategy, Business Development, New Business Development, Staff Development, Training, Management Consulting, Entrepreneurship
Education
Fairleigh Dickinson University
B.S. Accounting, Accounting, Summa Cum Laude
Global Knowledge Training December 2006 - Present
Global Knowledge December 2006 - Present
SouthTech Orthopedics, Incorporated May 2005 - December 2006
BTC Electronic Components, Incorporated February 2004 - March 2005
Excel Moving & Storage, Incorporated May 1999 - January 2004
Niagara Mohawk Power Corporation May 1997 - March 1998
Skills
Program Management, Forecasting, Shipping, Management, Process Scheduler, Training, Procurement, Microsoft Office, Analysis, Customer Service, Contract Management, Microsoft Excel, Strategic Planning, Vendor Management, Contract Negotiation, Sales, Cross-functional Team..., Account Management, Warehousing, Manufacturing, Windows, Networking, Process Improvement
Education
Le Moyne College
Bachelor of Science, Business Administration
Global Knowledge Training May 2015 - Present
Global Knowledge Training May 2014 - Present
Alberta Sport Development Centre August 2013 - March 2014
Keyano College August 2013 - March 2014
Carolina Hurricanes 2005 - 2009
Skills
Sports Management, Sports Marketing, Sports, Ticket Sales, Sports Industry, Sponsorship, Archtics, Sponsorship Sales, Hockey, Professional Sports, Athletics, Baseball, Archtics Ticketing..., Sports Writing, Event Management, Sponsorship Activation, Basketball, Event Planning, Social Media, Public Relations
Education
East Carolina University 2008 — 2013
Bachelor of Science (BS), Sports Studies
East Carolina University: College of Human Health and Performance 2008 — 2013
Bachelor of Science, Sports Studies