Global Knowledge Training
Industry: Information technology company
DescriptionCEO: Todd Johnstone Headquarters: North Carolina, United States CFO: Robert Kalainikas Founded: 1995 COO: Nurali Jamani Subsidiaries: ctc TrainCanada, DevelopMentor, Inc.,
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Global Knowledge Training Employees
Freelance Artist and Graphic Designer January 2015 - Present
The Encaustic Center April 2009 - Present
Texas Woman's University January 2011 - December 2014
Greater Denton Arts Council March 2011 - August 2013
Visual Arts Society of Texas September 2007 - October 2012
Texas Woman's University December 2005 - April 2007
Texas Woman's University January 2004 - December 2004
North Lake College June 2004 - August 2004
Texas Woman's University August 2003 - December 2003
Global Knowledge Training March 2000 - July 2002
Skills
Graphic Design, University Teaching, Visual Arts, Fine Art, Computer Graphics, Art Gallery, Gallery Administration, Organization, Teaching Workshops, Project Management, Adobe Creative Suite, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Bookbinding, Painting, Logo Design, Contemporary Art, Photography, Photoshop, Art, Art History, Illustrator, Teaching, Art Education, Drawing
Education
Texas Woman's University 2002 — 2004
Master of Fine Arts (MFA), Studio Painting
Texas Woman's University 1992 — 1995
Master of Arts (MA), Graphic Design
Texas Woman's University 1985 — 1990
Bachelor of Fine Arts (BFA), Graphic Design
Fast Lane June 2011 - Present
Global Knowledge Training January 2000 - December 2010
Skills
Microsoft Certified..., VMware vSphere, Technical Support, Data Center, Cisco UCS, NetApp Filers, CCNP, Routing, CCNA, Virtualization, VMware, Switches, Cisco IOS, Firewalls, VPN, Network Design, Routers, Cisco Nexus, BGP, OSPF, SAN, iSCSI, Fiber Optics, Microsoft Exchange, HP Server Hardware, Cisco Technologies, Operations Management, Customer Support
Education
Northern Kentucky University 1989 — 1993
Children's Musical Theatre June 2011 - Present
implement.com March 2011 - Present
PJ Fair, Inc. April 2010 - Present
Westside Community Center June 2008 - Present
PJ Fair, Inc. September 1982 - Present
Bartlesville Monthly June 2012 - February 2013
Pruning the Family Tree - The Movie June 2012 - January 2013
New Horizons Computer Learning Centers September 2010 - October 2010
Global Knowledge Training July 2010 - July 2010
New Horizons Computer Learning Centers January 2009 - June 2010
Skills
Instructional Design, E-Learning, Editing, Team Management, Information Systems, Technical Writing, Technical Communication, Technical Documentation, SharePoint, Content Development, Online Help, SnagIt, Captivate, Content Management, Software Documentation, Video Production, Web Content, FrameMaker, Process Improvement, Technical Training, Fundraising, Knowledge Management, Management, Television, Learning Management, Microsoft Technologies, Program Management, Training, Entertainment, Project Management, Acting, Leadership, Needs Analysis, Human Resources, Instructor-led Training, Virtual Teams, Training Delivery, Proposal Writing, Interviews, Hands-on Training, Blended Learning, Marketing, Networking
Education
St. Olaf College 1982 — 1986
BA, Speech / Theater Education
Thomas Jefferson 1979 — 1982
High School Graduate
Global Knowledge Canada July 2015 - Present
Global Knowledge Canada February 2015 - July 2015
Global Knowledge Canada April 2014 - February 2015
Global Knowledge Training April 2013 - April 2014
Global Knowledge Training April 2010 - April 2013
Happy Faces Daycare October 2005 - June 2010
Interstate Hotels & Resorts February 2000 - October 2005
Deloitte June 1996 - February 2000
Skills
Management, Networking, Project Management, Oracle Financial, Blended Learning, Learning Management, Leadership Development, CRM, Consulting, Sales Operations, Security, Program Management, Call Centers, B2B, Business Analysis, Cloud Computing, Coaching, New Business Development, SaaS
Education
Northern Virginia Community College 1988 — 1990
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Global Knowledge Training April 2008 - Present
Skills
Project Management, Strategic Planning, Customer Service, Program Management, Budgets, Project Planning, Leadership Development, Leadership, Training, Team Building, Coaching, Public Speaking, Management, Organizational..., Team Leadership
Education
University of Alabama 1962 — 1969
BSME and BSEE, Electrical Engineering and Mechanical Engineering
University of Alabama 1962 — 1965
Bachelor of Science (BS), Electrical Engineering
Global Knowledge Canada July 2014 - Present
Caretaker April 2013 - July 2014
All Copy Products November 2012 - April 2013
Polar Bottle May 2012 - October 2012
New Horizons IT Training March 2012 - May 2012
Global Knowledge Training January 2011 - February 2012
Franklin Academy January 2004 - December 2010
Oak Grove Elementary School June 2001 - December 2003
Hall Kinion, RTP February 2000 - February 2001
General Employment Enterprises April 1999 - February 2000
Skills
Staff Development, Instructional Design, Coaching, Employee Training, Leadership Development, Teaching, Training, Sales, Direct Sales, Management, Salesforce.com, Cold Calling, Leadership, Solution Selling, Team Leadership, Sales Process, Program Management, Team Building
Education
University of Georgia - College of Education
Master’s Degree, Education/Teaching of Individuals with Specific Learning Disabilities
University of North Carolina at Chapel Hill
Bachelor’s Degree, Elementary Education and Teaching
Coldwell Banker Burnet Sales AssociateColdwell Banker BurnetNovember 2013 - Present
Independent Sales and Marketing February 2007 - June 2013
RSA Companies April 2003 - February 2006
Global Knowledge Training November 2000 - May 2002
All Systems Go March 1999 - November 2000
Benchmark Computer Learning February 1992 - February 1999
Sage Companies/The Goodman Group May 1990 - July 1991
Northern Telecom (Nortel) November 1983 - August 1989
NYC Department of Internal Affairs; New York City District Court June 1981 - August 1983
Skills
Strategic Planning, Graphic Design, Sales Presentations, Staffing Services, Customer Service, Sales, Marketing Strategy, Sales Management, Marketing Communications, Salesforce.com, Business Analysis, Project Management, Program Management, Cloud Computing, Management, Account Management, CRM, Solution Selling, New Business Development, Selling, Enterprise Software, Sales Operations, Training, Recruiting, B2B, Business Planning, Marketing, Customer Satisfaction, Negotiation, Real Estate
Education
ColdWell Banker University 2013 — 2013
Real Estate
Kaplan Real Estate Education - Real Estate Pre-Licensing Courses I, II & III 2013 — 2013
Licensed MN Real Estate Professional, Real Estate
Sales Certification Training
Wilson Learning
Microsoft Certified Sales Engineer Program
Miles High Court Reporting College
Degree - 1981
The University of South Dakota
ADT Security February 2013 - Present
ReachLocal October 2009 - December 2012
Deloitte Consulting 2009 - 2009
Deloitte Consulting 2007 - 2009
Brookhaven College 1998 - 2007
Global Knowledge Training 2000 - 2006
Nortel 1998 - 2000
Nortel 1995 - 1998
Skills
Instructional Design, Software Training, Curriculum Design, Instructor-led Training, Captivate, Online Training, Mentoring, Dreamweaver, Leadership Development, Flash, Team Building, PowerPoint, Staff Development, Needs Analysis, Social Networking, Social Media, Online Marketing, Blended Learning, Customer Relations, ADDIE, Teaching, Distance Learning, Photoshop, Microsoft Office, Research, Learning Management, Training Delivery, Web-based Training, Blended Learning..., Curriculum Development, Technical Training, Job Aids, Content Development, Multimedia, Courseware Development, Webinars, Coaching, Classroom, E-Learning, Customer Service, Management, CRM, Hands-on Training, Strategy, Leadership, Project Management, Learning Management..., Onboarding, Interviews
Education
Texas A&M University
B.S., Construction Science
Brookhaven College
Associate's, Visual Communications
Global Knowledge Training October 2010 - Present
Regional Identity Centers January 2007 - October 2010
Skills
Time Management, Inside Sales, Microsoft Office, Direct Sales, Sales Management, Leadership, Sales, Selling, Solution Selling, Coaching, Team Building, Negotiation, Call Centers, Customer Satisfaction, Cold Calling, Cloud Computing, Team Leadership, Training, Customer Service, Project Management, Employee Training, Strategic Planning, Teamwork, Strategic Partnerships, Networking, Sales Process, Customer Retention, Account Management, Management, Salesforce.com, Business Development, Lead Generation, New Business Development
Education
Southern Adventist University 2003 — 2006
B.S., Business Administration
Riopel Formation Conseil December 1997 - Present
TÉLUQ November 2013 - May 2014
Global Knowledge Training September 2011 - September 2013
Bristol-Myers Squibb November 2009 - June 2010
Pfizer, sanofi-aventis, Merck Frosst, Abbott Laboratories, Air Canada, CN, BDC May 1998 - September 2006
Friesen, Kaye and Associates January 2002 - July 2005
TELUQ - Télé-université du QUÉBEC 1991 - 1997
Skills
Instructional Design, Educational Technology, Learning Assessment, Training Delivery, Blended Learning, Writing, Editing, Translation, Health Education, Train the Trainer, Adult Education, Sales Training, Organizational..., Job Coaching, Curriculum Development, Workshop Facilitation, Coaching, E-Learning, Formation continue, Ingénierie pédagogique, Offre de formation, Apprentissage mixte
Education
Université de Montréal 1994 — 1998
Master's Degree, Education
Université du Québec à Montréal 1989 — 1992
Bachelor, Communication
Collège Esther Blondin
Collège Jean-de-Brébeuf
Diplôme d'études secondaires
Cégep Saint-Laurent
Diplôme d'études collégiales, Sciences de la santé
CA Technologies April 2014 - Present
Baseline October 2013 - April 2014
Global Knowledge Training April 2010 - September 2013
PeacePartners, Inc. 2009 - 2010
SIMCO Electronics 2006 - 2008
Océ 2003 - 2006
Skills
Solution Selling, New Business Development, Direct Sales, Selling, Sales Management, Sales Process, SaaS, Channel, Account Management, Salesforce.com, Cold Calling, Cloud Computing, Lead Generation, Channel Partners, Enterprise Software, Training, Strategic Partnerships, Professional Services, Sales, Sales Presentations, B2B
Education
The University of Texas at Dallas
Bachelor of Science (B.S.), Business Administration / MIS
Global Knowledge Training May 2014 - Present
Post Properties July 2010 - May 2014
Journeys April 2005 - June 2010
Skills
Customer Service, Marketing, Sales, Sales Management, Training, Property Management, Apartments, Leases, Management, Fair Housing, Customer Satisfaction, Lease Administration, Direct Sales, Account Management, Project Management, Team Building, Time Management, Leadership, Resident Retention, New Business Development, Microsoft Office, Turnkey Projects, Bookkeeping, Online Marketing, Retail Management, Leasing, Direct Marketing, Inside Sales, Social Media Marketing
Education
The University of Georgia 2008 — 2010
Bachelor of Science (B.S.), Housing and Consumer Economics
Gainesville State College 2007 — 2008
Business Administration and Management, General
Brookwood High School
Global Knowledge Training June 2014 - June 2015
CosmoProf February 2014 - May 2014
Apple September 2010 - July 2013
The Arc of North Carolina May 2012 - October 2012
Kathleen Master Designs November 2011 - May 2012
Coastal Pet Rescue June 2009 - September 2009
Origins @ Hudson Belk April 2008 - September 2008
NY&Company June 2007 - January 2008
The Hair Junction January 2003 - January 2008
Skills
Analytical Skills, High Organizational..., Jewelry Design, Multi Tasking, Task Driven, Sales, Close Attention to..., iTunes, Team-oriented, Organization, Social Skills, Goal Oriented, Highly detail oriented, Self-driven, iPod, Mac, OS X, iLife, Time Management, iWork, Leadership, Customer Service, Customer Satisfaction, Account Management, Microsoft Office, Social Media, Training, Team Leadership, Social Networking, Team Building, Teamwork
Education
Savannah College of Art and Design 2006 — 2010
Bachelors in Fine Arts, Metals & Jewelry
Savannah College of Art and Design (SCAD) 2006 — 2010
Bachelor of Fine Arts, Metals and Jewelry
Needham B. Broughton High School 2002 — 2006
Global Knowledge Training May 2007 - Present
InterCall July 2003 - May 2007
Skills
Cloud Computing, Sales Process, Solution Selling, Direct Sales, Strategic Partnerships, Account Management, SaaS, ITIL, Sales Management, Sales, Cisco Technologies, New Business Development, B2B, Data Center, Unified Communications, Key Account Management, Selling, Channel, Channel Partners, Training, Managed Services, CRM, Salesforce.com, Lead Generation, Business Development, Professional Services, VMware, ERP, Leadership, Security, Cold Calling, Enterprise Software, Sales Operations, Networking, Product Marketing, Strategy, Sales Presentations, Product Management, IBM Mainframe, Microsoft SQL Server
Education
University of Delaware 1996 — 2000
Bachelor of Science (B.S.)
Global Knowledge Training March 2015 - Present
Blueforest Studios February 2015 - March 2015
Blueforest Studios (previously Atlantic Creative) January 2013 - February 2015
Atlantic Creative (now Blueforest Studios) November 2011 - January 2013
LivingSocial Adventures 2011 - 2012
Raycom Media, WECT 2007 - 2009
Skills
Marketing Strategy, Marketing Communications, Project Management, Account Management, New Business Development, Storytelling, CRM, Social Media Marketing, Written Communication, Social Media, Copywriting, Editing, Marketing, Writing, Social Networking, Event Planning, Web Video, Email Marketing, Video, Sales, Multitasking, Client Relations Skills, Superior Client Service, Client Development, Video Production, Video Editing, HD Video, Verbal Communication, Problem Solving, Organization, Digital Marketing, Integrated Marketing, Business Development
Education
The University of Georgia 2003 — 2007
Bachelors, Broadcast News, Speech Communications, Spanish
Truphone April 2014 - January 2015
Eaton Corporation June 2012 - April 2014
Global Knowledge Training April 2011 - June 2012
Eaton Corporation October 2007 - April 2011
Cogenics June 2004 - October 2007
Environmental Health Perspectives (NIEHS) January 2000 - June 2004
AAS January 1996 - March 2000
US Army January 1991 - January 1996
Skills
Multi-channel Marketing, Technical Writing, Product Management, Team Leadership, Social Media Marketing, New Business Development, Marketing Communications, Business Strategy, Negotiation, Microsoft Office, Digital Marketing, Training, Program Management, Strategic Partnerships, Sales, Product Development, Product Marketing, Salesforce.com, Account Management, Channel, Project Management, Email Marketing, Budgets, B2B Marketing, Team Building, Market Research, Social Media, Competitive Analysis, SEO, Messaging, Direct Marketing, Product Launch, B2B, Data Analysis, CRM, Marketing Management, Online Advertising, Integrated Marketing, Advertising, Marketing, Management, Cross-functional Team..., Leadership, Marketing Strategy, Strategic Planning, Trade Shows, Demand Generation, Public Relations, Lead Generation, Business Development
Education
Regent University
BS, Organizational Leadership & Management
Global Knowledge Training January 2014 - Present
DePuy Mitek January 2013 - January 2014
Costco Wholesale March 2003 - April 2013
Vegaspartygifts.com January 2010 - January 2013
586media.com January 2007 - January 2010
Skills
Sales, Marketing Strategy, Sales Management, Social Networking, Account Management, Marketing, Social Media Marketing, B2B, Negotiation, Public Relations, Marketing Communications, Email Marketing, E-commerce, Social Media, Online Marketing, Video, Digital Marketing, Online Advertising, Digital Photography, Retail, Cross-functional Team..., Competitive Analysis, Product Development, Market Planning, Adaptability, Advertising, Inventory Management, Brand Development, Presentations, Cold Calling, Creative Strategy, Relationship Management, Leadership, Customer Service, Management
Education
Oakland University 2003 — 2008
Bachelor of Science (BS), Communication Marketing
Oakland University
Global Knowledge Training September 2015 - Present
Global Knowledge Training March 2003 - September 2015
Global Knowledge Training October 1998 - February 2003
CADD Graphics 1994 - 1998
University Directories May 1994 - September 1994
Skills
Windows Server, HTML, Microsoft SQL Server, ASP, Marketing Strategy, VB.NET, Digital Marketing, ASP.NET, SEO, VBScript, User Experience, Windows Server 2003, HTML + CSS, Social Media Marketing, PPC, SalesFusion, SharePoint, CSS, Networking, Web Analytics, Cloud Computing, Business Intelligence, Web Applications, XML, Web Development, WordPress, SaaS, Active Directory, VMware
Education
North Carolina State University 1995 — 1998
University of North Carolina at Chapel Hill 1990 — 1994
BA, Spanish and Radio, TV, Motion Pictures
Global Knowledge Training
Cisco July 2014 - Present
ChannelAdvisor March 2012 - July 2014
Global Knowledge Training 2011 - 2012
Skills
E-commerce, Salesforce.com, Direct Sales, Lead Generation, Account Management, Business Development, Online Advertising, SEM, Cold Calling, Sales, Online Marketing, SaaS, Solution Selling, PPC, Email Marketing, Sales Process, New Business Development, Strategic Partnerships
Education
State University of New York College at Fredonia 2001 — 2004
Bachelor of Science (B.S.), Communication and Media Studies
Global Knowledge Training July 2014 - Present
Global Knowledge Training February 2008 - July 2014
Life Time Fitness February 2006 - January 2008
Life Time Fitness November 2004 - February 2006
Skills
Sales Process, Sales Operations, Sales, Training, Sales Management, Leadership, CRM, Cold Calling, Management, Direct Sales, Account Management, Customer Service, Coaching Staff, Business Development, Coaching, Solution Selling, Sales Presentations, Lead Generation, Customer Satisfaction, Written & Oral..., Communication Skills, Forecasting, Time Management, Adaptability, Sales Forecasting, Regional Trend Analysis, Selling, Customer Retention, Building Relationships, Team Leadership, Channel Partners, Key Account Management, B2B, Marketing, Employee Training, Team Building, Selling Skills, Deal Closure, Cloud Computing, Negotiation, Needs Analysis, Team Management, Complex Sales, Strategic Planning, Professional Services, Strategy, Relationship Building
Education
North Carolina State University - College of Management
Oakland University
Oakland Community College 2002 — 2004
Associate's degree
Athens High School
ThinkCERCA May 2015 - Present
Global Knowledge Training April 2015 - Present
Rainbow Concepts August 2013 - Present
Tighe September 2013 - October 2013
Capstone Publishers August 2013 - September 2013
Electronic Publishing Services Inc. April 2011 - July 2013
Rainbow Concepts January 2011 - March 2011
BrainWorx Studio, Inc. September 2010 - October 2010
Navta Associates October 2005 - July 2010
pubSMARTS 2005 - 2005
Skills
Books, Academic Publishing, Editorial, Proofreading, Publishing, Copy Editing, Text Editing, Publications, Project Management, Editing, Freelance Writing, Adobe Acrobat, Textbooks, InCopy, Content Development
Education
Southern Illinois University, Carbondale 1997 — 1999
English
Rock Valley College 1995 — 1997
General Studies
Cisco Systems August 2012 - Present
Best Practices, LLC May 2008 - August 2012
Best Practices, LLC May 2008 - August 2012
Best Practices, LLC May 2008 - 2011
Global Knowledge Training January 2003 - May 2008
Global Knowledge January 2003 - May 2008
TMP Worldwide April 2001 - January 2003
Information Industries Inc December 1999 - February 2001
Computer Horizons Corporation June 1998 - November 1999
Management Recruiters International June 1997 - June 1998
Skills
Sales Management, Market Research, Medical Affairs, Business Development, Account Management, New Business Development, Strategic Planning, Business Strategy, Salesforce.com, Direct Sales, Strategy, Sales Operations, CRM, Leadership, Customer Retention, Sales, Lead Generation, Cold Calling, Consulting, Selling, Marketing, Training, Recruiting, Strategic Partnerships, Forecasting, Sales Process, Analysis, Networking, Business Intelligence
Education
The University of Akron 1991 — 1994
Associates, General, Hospitality Management
The University of Akron 1991 — 1994
Associates, Hospitality Management
VMware May 2015 - Present
Cisco Systems March 2012 - May 2015
Fast Lane February 2011 - March 2012
RTI International March 2010 - February 2011
Wake Technical Community College September 2009 - January 2010
MicroTek 2008 - June 2009
ARI 2007 - 2009
Global Knowledge Network January 2004 - September 2005
Global Knowledge Training April 2000 - January 2004
Fedgeral Emergency Managment Agency (FEMA) April 1999 - April 2000
Education
Shepherd University
Bachelor of Science (BS), Business Administration and Management, General
Shepherd University
Bachelor of Arts (B.A.), Psychology
Global Knowledge Training August 2014 - Present
New Horizons Computer Learning Centers January 2013 - December 2013
New Horizons Computer Learning Center of Northern New England December 2005 - January 2013
New Horizons Computer Learning Centers January 2004 - December 2005
Boston University Corporate Education Center January 2000 - July 2003
AMERICAN EXPRESS TRAVEL/TRAVEL EDUCATION CENTER March 1995 - January 2000
WCSH-TV September 1993 - May 1995
CUNNEY AND JOSPE INC September 1993 - March 1995
FRANKLIN PIERCE ASSOCIATES January 1993 - September 1993
WMUR-TV January 1992 - June 1992
Skills
Sales Management, Sales, Marketing, Program Management, Training, Business, Strategic Planning, Account Management, Coaching, Team Building, Microsoft Office, Marketing Strategy, Networking, Management, Lead Generation, Recruiting, New Business Development, CRM, Human Resources, Team Management, Sales Operations, Management Consulting, Forecasting
Education
Syracuse University 1981 — 1985
Bachelor of Science, Broadcast Journalism
Syracuse University
Broadcast Journalism, Broadcasting, public speaking
UNC Health Care 2014 - Present
Rex Healthcare 2011 - 2014
Black Box Network Services 2010 - 2011
Avaya 2009 - 2010
Nortel 2000 - 2009
Global Knowledge Training 1997 - 2000
Ernst & Young 1993 - 1996
Nortel 1990 - 1993
Lockheed Martin Space Systems Company 1985 - 1990
Representative List 1985 - 1985
Skills
Cloud Computing, Vendor Management, Data Center, Product Management, Telecommunications, Enterprise Software, Unified Communications, Managed Services, Cisco Technologies, SaaS, VoIP, Solution Selling, Enterprise Architecture, Telepresence, Integration, Go-to-market Strategy, Customer Engagement, Avaya, WAN, Start-ups, Sales Engineering, Network Architecture, Mobile Technology, Tandberg, WebEx, Network Engineering, Wireless, Digital Marketing, Marketing Strategy, Facilities Planning, Global Delivery, Roadmap, Site Surveys, Management Consulting, Web Services, Enterprise Collaboration, Cisco, Product Strategy, Enterprise Mobility, Enterprise..., Global Collaboration, Video Technologies, UC, Hosted Solutions, Sales Enablement, Global Marketing, Sales Effectiveness, Strategy, Program Management, Security
Education
University of Colorado Boulder
Bachelors, Mathematics & Computer Science
University of Colorado Denver
MBA, Marketing
v^Credentials & Certifications
Global Knowledge Training September 2008 - Present
JKC Inc. August 2003 - Present
Defense Department 2003 - Present
James Kraft Consulting Incorporated August 2003 - Present
PROJECT # 3 September 2008 - December 2010
Canadian Forces July 1999 - August 2003
Canadian Navy January 1983 - August 2003
Royal Navy July 1996 - July 1999
Skills
Program Management, PMP, Project Management, Project Planning, Change Management, Government, MS Project, Security Clearance, Process Improvement, Business Analysis, Strategic Planning, Requirements Analysis, Navy
Education
The George Washington University - School of Business 2009 — 2012
Master of Science in Project Management (MSPM), Project Management
University of Ottawa 2002 — 2005
MBA, Business Administration
Project Management Institute2003 2003 — 2003
PMP®, Project Management
The George Washington University 2003 — 2003
Masters Certificate, Project Management
University of Manitoba 1986 — 1991
BA, Psychology, Economics
Jade Investment Group October 2012 - Present
Global Knowledge Training August 2005 - November 2010
BCIT April 2003 - October 2004
Skills
Team Building, Coaching, Strategic Planning, Team Leadership, New Business Development, Needs Analysis, Leadership Development, Account Management, Change Management, Sales Management, Leadership, Training Delivery, Training, Project Management, Customer Service, Instructional Design, Sales, Negotiation, Program Management, E-Learning, Instructor-led Training, Management, Operations Management, Business Process..., Business Analysis, Analysis, Real Estate Transactions, Investment Properties, Real Estate Investor, Vendor Management, Financial Analysis, Human Resources
Education
San Diego State University-California State University 1994 — 1996
M.A., Leadership
Global Knowledge Training May 2015 - Present
Global Knowledge Training November 2013 - Present
North Carolina Museum of Art 1998 - Present
Global Knowledge Training August 2012 - November 2013
Speak America January 2012 - November 2013
Tilt Leadership January 2012 - August 2013
CAM: Contemporary Art Museum, Raleigh 2006 - June 2013
International Center for Studies in Creativity May 2011 - May 2013
World Tavern Entertainment 2010 - April 2011
Wake County Public Schools 2007 - 2010
Skills
Creative Solutions, Workshop Facilitation, Creativity Training, Communication Skills, Change Management, Innovation Management, Leading Positive Change, Team Building, Creative Problem Solving, Design Thinking, Creative Leadership, Leadership, Public Speaking, Sales, Research, Employee Training, Entrepreneurship, Management, Training, Marketing, Project Management, Teaching, Curriculum Design, Instructional Design, Leadership Development, Problem Solving, Strategy, Art, Staff Development, Nonprofits
Education
North Carolina State University 1995 — 1996
M.Ed., Education
Vassar College 1983 — 1987
B.A., Art History
Nestle Professional Beverages February 2013 - July 2014
Vitality Foodservice June 2005 - 2013
Pasco Brands, Inc. / Vitality Foodservice, Inc. June 2000 - June 2005
Global Knowledge Training March 1997 - January 2000
Productivity Point International 1995 - 1997
Skills
Management, Marketing, Marketing Communications, SAP R/3, Product Marketing, B2B, Marketing Management, Food & Beverage, Process Improvement, Direct Marketing, Team Leadership, Team Management, Leadership, Employee Training, Event Management, Food Packaging, Public Relations, Marketing Strategy, Budgets, Trade Shows, Food, Cruise Lines, Packaging Artwork, Operations Management, Beverage Industry, Supply Chain Management, Supply Chain, Social Media Marketing, Forecasting, Dependable Team Player, SAP BW, Hands-on Training, Advertising, Print Management, Proofreading, Promotions, Coordinating Events, Trade Show Strategy, Public Speaking, Project Coordination, CRM, Training, Cross-functional Team..., Strategic Planning
Education
State University of New York at Buffalo - School of Management
BA, Business Administration/Marketing
Tompkins Cortland Community College
Associate's Degree, Business Administration and Management, General
Global Knowledge Training 2008 - Present
Project Management Associates, Inc October 1998 - April 2008
Joy Mining Machinery January 1992 - October 1998
ABB Environmental Systems March 1972 - January 1992
Education
University of Alabama 1967 — 1970
BSME, Mechanical Engineering
University of Alabama 1961 — 1965
BSEE, Electrical Engineering
Stockholm University
n/a, International Operations
Global Knowledge
IBM September 2014 - Present
IBM April 2005 - September 2014
Global Knowledge Training June 2000 - March 2005
Skills
Deep Learning, Artificial Intelligence, Algorithms, Mathematics, Machine Learning, IoT, Network Design, Cloud Computing, Data Science, Network Security, Quantitative Finance, Bioinformatics, Java, GPU, Cryptography, Solution Architecture, Functional Programming, Cryptocurrency, Virtualization, Data Center, Data Centric Networking, Statistics, R, SDN, Enterprise Architecture, Python, Network Performance, Data Structures, Named Data Networking, Scala, Patents, Matlab, iOS Development, Cloud Security, JavaScript, Creative Writing, Technical Writing, Cognitive Neuroscience, High Performance...
Education
North Carolina State University
Bachelor’s Degree, Political Science - Legal Philosophy
Global Knowledge Training October 2013 - Present
IBM January 2005 - July 2013
Skills
Storage Virtualization, Technical Training, Cloud-based solutions, IT Consulting, Data protection and..., Storage Management, IBM System Storage SAN..., IBM Storiwze V7000 and..., Tivoli Storage..., SMI-S, IBM Enterprise storage, Cloud Computing, Consulting, Netcool, Software Installation, NAS, Storage Area Networks, System Deployment, Storage, High Availability, AIX, SAN
Education
The University of Texas at Dallas 2005 — 2008
Master of Business Administration (MBA)
University of South Carolina-Columbia
Bachelor of Science (B.S.), Computer Science
Global Knowledge Training February 2014 - Present
Global Knowledge Training February 2012 - February 2014
Global Knowledge Training August 2010 - February 2012
Whitlock Residential Realty Group September 2009 - September 2011
Capital Business Solutions Inc. 2008 - 2009
KB Home 2006 - 2008
Skills
Account Management, Customer Service, Customer Relations, Fundraising, Strategic Planning, Training, Coaching
Education
State University of New York College at Brockport 1998 — 2002
Bachelor of Science, Communications, Marketing, Business
Fabius Pompey Central School 1992 — 1998
Regents
Global Knowledge Training June 2014 - Present
Greene Resources June 2013 - May 2014
Consumer Electronics Association September 2012 - January 2013
Green America June 2012 - August 2012
Oceana September 2011 - May 2012
Skills
Facebook, Event Planning, Social Media, Marketing Communications, Volunteer Management, Public Speaking, Community Outreach, Editing, Event Management, Trade Show Production, International Relations, Operations, Public Relations, Microsoft Office, Renewable Energy, Fundraising, Social Networking, Nonprofits, Recruiting, Interviews, Customer Service, Applicant Tracking..., Cold Calling, Leadership
Education
University of North Carolina at Wilmington 2008 — 2012
Bachelor's Degree, Political Science and Government; Minor in Environmental Studies
The University of Stirling 2011 — 2011
Political Science, Political Science/Environmental Science
Lumos Networks September 2014 - Present
Cimarolli Electric January 2010 - Present
Cozza Enterprises January 2007 - Present
PNC January 2013 - September 2014
Global Knowledge Training July 2013 - July 2013
FiberOptic.com April 2013 - April 2013
FedEx Services April 2011 - February 2013
One Young World 2012 - 2012
FiberOptic.com February 2011 - February 2011
Collaborative Fusion, Inc / INTERMEDIX June 2005 - December 2010
Skills
Servers, Unix, Open Source, Cisco Technologies, GNU/Linux, Security, Operating Systems, BSD, Virtualization, IPv6, Troubleshooting, Free Software, Data Center, Linux, Infrastructure, Red Hat Linux, Computer Security, Network Architecture, TCP/IP, Disaster Recovery, Cisco Nexus, VPN, Software Installation, System Administration, Apache, DNS, Cisco IOS, Nagios, RedHat, Bash, DHCP, Shell Scripting, Solaris, AIX, Cisco UCS, Cisco Routers, Cisco VoIP, Cisco Wireless, DWDM, Optical Network, Optical Communications, Optical Network Design, Cisco ONS, ROADM, Firewalls, Network Design, Nonprofits, High Availability, Network Engineering, LAN-WAN
Education
Global Knowledge 2003 — 2013
Strayer University 2007 — 2007
BBA, Business
Glidewell Dental Lab March 2015 - August 2015
Avantage January 2013 - March 2014
Global Knowledge Training May 2010 - August 2011
Nexient Learning Inc January 2001 - May 2010
Skills
Team Building, Coaching, Needs Analysis, Learning Management, Analysis, Technical Training, Training Delivery, Corporate Training, Employee Training, Succession Planning, Management, Learning Management..., Adult Education, Employee Engagement, Selling, Organizational..., Strategy, Vendor Management, Business Process..., Competitive Analysis, Human Resources, Program Management, Talent Acquisition, Professional Services, Business Planning, Conflict Resolution, Onboarding, Business Intelligence, Career Development, Time Management, Knowledge Management, Process Improvement, Business Process, Interviews, Start-ups, Consulting, Staff Development, Facilitation, Customer Satisfaction, Sales
Education
Simon Fraser University
BA, Economics
Simon Fraser University
Bachelor of Arts in Economics, Economics
Bruce McVicar Training & Consulting January 2007 - Present
Acend Corporate Learning June 2009 - Present
JN Software Consulting 2010 - Present
Global Knowledge Training March 2007 - Present
Right To Play March 2007 - Present
ctc TrainCanada January 2007 - Present
Replicate Inc. 2005 - 2007
HBI College/Center for Education and Training 1998 - 2005
Moore Business Communication Services 1993 - 1997
George Brown College 1991 - 1997
Skills
Adobe Creative Suite..., Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat, Adobe Captivate, Microsoft Office 2003,..., Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Software Training, Print Production Process, Graphic Design, PowerPoint, Hands-on Training, Visio, Microsoft Office, Adobe Creative Suite, Captivate, Employee Training, Pre-press, Blended Learning, Training, InDesign, Public Speaking, Illustrator, Instructional Design, Training Delivery, QuarkXPress, Instructor-led Training, E-Learning, Adult Education, Learning Management, Technical Writing, Learning Management..., Workshop Facilitation, Technical Training, Photoshop
Education
Peel District School Board - Continuing Education
Working With The Adult Learner
Sheridan College
Art Education
University of Toronto Mississauga
BA, Art Education
Global Knowledge May 2007 - Present
Global Knowledge Training May 2005 - February 2007
Skills
Project Coordination, Product Management, Marketing Strategy, Product Development, Marketing Communications, Strategic Planning, Pricing, Market Research, Training, CRM, Direct Sales, Partner Management, Management, Go-to-market Strategy, Analysis, Account Management, Strategic Partnerships, Sales Process, Solution Selling, Team Building, Business Strategy, Cross-functional Team..., Salesforce.com, Product Marketing, Channel Partners, Competitive Analysis, Team Leadership
Education
Penn State University 1985 — 1990
Bachelor of Science
Global Knowledge Training February 2014 - Present
Global Knowledge Training April 2013 - February 2014
Global Knowledge Training June 2008 - April 2013
iCore Networks 2006 - 2008
Skills
Unified Communications, Consultative Selling, Salesforce.com, Cloud Computing, Cisco, Microsoft, PMI, Cisco Technologies, Selling, Security, Business Development, Solution Selling, Sales, Account Management, Channel Partners, Sales Process, VoIP, Leadership, Training, Direct Sales, Sales Operations, CRM, Data Center, Cold Calling, Enterprise Software, Lead Generation, Managed Services, Networking, Professional Services, Strategic Partnerships, VMware, Sales Management, Employee Training, Team Management, Sales Presentations, Management, Strategy, New Business Development
Education
Radford University 2002 — 2006
Bachelor of Science (BS)
ASPE, a division of Fortis College October 2014 - Present
ASPE, Inc. a division of Fortis College March 2013 - Present
ASPE, Inc. May 2012 - Present
Expertus October 2010 - June 2011
RemoteSite Training August 2005 - February 2006
Productivity Point International August 2001 - April 2005
Global Knowledge Training September 1997 - March 2000
Skills
Sales, Sales Management, Sales Process, Marketing Communications, Email Marketing, Training, Program Management, Business Coaching, Social Media Marketing, Leadership Development, Marketing Strategy, Marketing, Coaching, Sales Operations, Lead Generation, Management, Account Management, Customer Service, Leadership, Enterprise Software, Strategy, Team Leadership, Team Building, Business Development
Education
Ohio University
BS, Interpersonal Communication, Business
Global Knowledge Training January 2011 - Present
South Florida Water Management District January 2012 - Present
Juniper Networks March 2013 - Present
CyberSolutions Corporation November 2002 - Present
CompTEC Computer Career Center 2010 - May 2013
DWWTC December 2010 - January 2013
MSI Software Learning Centers December 2009 - August 2011
Treasure Coast Hospice 2008 - May 2010
SBC 2006 - 2008
ALPI 2002 - 2006
Skills
Network Security, Juniper, Network Administration, Virtualization, Network Design, Firewalls, Windows Server 2012, Windows 8, Instructor-led Training, Microsoft Technologies, Windows Server 2008, Hyper-V, SCCM, Microsoft Exchange, Security, Switches, Troubleshooting, IT Operations, CISSP, Windows Server, Cisco Technologies, Disaster Recovery, Active Directory, Servers, Routers, Help Desk Support, Microsoft Certified..., Hardware, Software Installation, Pre-sales, Networking, DHCP, Windows, TCP/IP, System Deployment, Wireless Networking, VPN, Wireless, SharePoint, Operating Systems
Education
Training - Security, Microsoft, Juniper, PaloAlto 2010 — 2014
Juniper, Instructor - Security
Western Governors University 2008 — 2012
Masters, Information Technology
Ocean County College 1988 — 1992
Global Knowledge Training May 2013 - Present
Verizon Enterprise Solutions April 2014 - November 2014
AT&T Government Solutions June 2011 - May 2013
EMW February 2011 - June 2011
L3 Software Technology February 2010 - February 2011
MacAulay Brown August 2009 - February 2010
MacAulay Brown June 2008 - August 2009
Wireless Network Group August 2007 - March 2008
Lantana Communications February 2007 - June 2007
EXI Parsons November 2006 - January 2007
Skills
Routers, Network Security, Network Administration, TCP/IP, Active Directory, Software Installation, Troubleshooting, Switches, WAN, Cisco Technologies, Windows, Telecommunications, Integration, Security Clearance, Firewalls, CCNA, Security, Networking, IP, Hardware, Technical Support, Testing, Servers, GSM, Microsoft Exchange, Group Policy, Software Documentation, Wireless, UMTS, Network Engineering
Education
The University of Texas at San Antonio
Pre-Engineering, Electrical Engineering
Department of Veterans Affairs (VA) June 2002 - Present
Global Knowledge Training 2013 - 2013
DYM November 1997 - June 2002
Kenan Systems May 1995 - November 1997
Bechtel September 1989 - May 1995
Data Resources Inc. A McGraw Hill Company August 1987 - September 1989
Skills
Leadership VA 2011..., Networking, Cisco Technologies, Scrum, Active Directory, Agile Methodologies, Microsoft Exchange, Programming, Software Project...
Education
Temple University 1985 — 1987
MA, Applied Mathematics
Global Knowledge Training May 2014 - Present
Xerox June 2013 - December 2013
University of Phoenix February 2007 - October 2012
Global Knowledge Training June 2003 - April 2006
Global Knowledge Training December 2000 - June 2003
Skills
Higher Education..., Advising, Public Speaking, Oral & Written..., Human Resources, Marketing, Operations Management, Sales, Strategic Planning, Critical Thinking, Problem Solving, Collaboration, Influence, Motivating Others, Social Influence, Legal Advice, Coaching, Management, Training, Student Affairs, Recruiting, Software Documentation, Fundraising, Program Management, Admissions, Microsoft Office, Higher Education, Adult Education, Staff Development, Resume Writing, Distance Learning, Time Management, Communication
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business
North Carolina State University 1993 — 1998
Bachelor of Arts, Psychology
Lumberton Senior High School 1989 — 1993
Lumberton Senior High School
Avalara May 2015 - Present
Avalara October 2014 - May 2015
Global Knowledge Training June 2012 - May 2014
iFanatic, LLC March 2011 - June 2013
Better Family Life February 2005 - June 2009
Phoenix Pharmaceuticals September 2003 - July 2004
Thomson Reuters February 2001 - August 2001
ProQuest March 1999 - November 2000
Aerotek January 1998 - March 1999
Skills
Project Management, Management, New Business Development, Social Media Marketing, Business Development, Social Media, B2B, Non-profits, Sales, Sales Process, Training, Cold Calling, Program Management, Strategic Planning, Project Portfolio..., Team Leadership, Account Management, Salesforce.com, Contract Negotiation, Networking, Sales Operations, Nonprofits, Leadership, Fundraising, Customer Service, Event Planning, Strategy, Marketing, Sales Management, Solution Selling
Education
Washington University in St. Louis 2009 — 2010
Certification of Advance Studies in Project Management, Project Management
Penn State University 1993 — 1997
B.S., Business Marketing
Global Knowledge Training July 2015 - Present
North Carolina State University December 2013 - September 2015
J.Crew November 2013 - September 2015
Dr. Arnold Sessoms Family Dentistry May 2010 - August 2010
Skills
Laboratory Skills, Time Management, Problem Solving, Laboratory Safety, Life Sciences, Public Health, Pharmaceutical Sales, Data Analysis, Public Speaking, Research, Gel Electrophoresis, Streak Plating, DNA Extraction, Teamwork, Sales, Customer Service, Sterilization, Direct Patient Care, Patient Safety, Medical Terminology
Education
North Carolina State University 2009 — 2014
Bachelor of Science Degree, Microbiology
Global Knowledge Training March 2015 - Present
Global Knowledge Training May 2013 - March 2015
Taste November 2011 - March 2013
Scotch n Sirloin March 2006 - July 2011
Skills
Training Delivery, Training, Performance Management, Management, Employee Engagement, Instructional Design, Change Management, E-Learning, Coaching, Talent Management, Learning Management, Employee Training, Blended Learning, Instructor-led Training, Staff Development, Account Management, Cold Calling, Customer Service, Team Leadership, Sales Process, Team Building, Direct Sales, Leadership
Education
Paul Smith's College 2000 — 2003
Bachelor's degree
Adecco Employment Services Ltd. February 2012 - Present
Global Knowledge Training September 2010 - March 2012
Global Knowledge Training November 2009 - September 2010
Nexient Learning November 2008 - November 2009
Adecco Employment Services November 2004 - November 2008
Skills
Bilingual-French, Graphic Design, Email Marketing, Event Management, Marketing Communications, Vertical Response, Sales Force, SalesLogix, ExactTarget, Adobe Creative Suite, Copywriting, Sales, Social Networking, Advertising, Customer Service, B2B, Public Relations, Social Media Marketing, Training, Strategy, Marketing
Education
Seneca College of Applied Arts and Technology 2001 — 2004
College Diploma, Graphic Design
Seneca College of Applied Arts and Technology
Global Knowledge Training December 2013 - Present
Nube de Helado Software, Inc. 2010 - Present
DualSpark - A Datapipe Company March 2015 - Present
Psynomics, Inc. 2005 - 2012
3ones, Inc. 2009 - 2011
SmartDrive Systems, Inc. 2003 - 2008
M&M Consultants 2003 - 2007
AirFiber, Inc. 1999 - 2003
Skills
Cloud Computing, SaaS, Linux, Software Development, Product Management, Amazon Web Services..., Unix, Start-ups, Apache, Web Applications, Security, Databases, Integration, Team Building, Web Development, E-commerce, MySQL, Servers, Business Strategy, Software Engineering, System Architecture, Network Administration, Product Development, Mobile Applications, PHP, Python, PPTP, DevOps, Windows, PostgreSQL, OpenVPN, Technical Staff..., PaaS, Budgeting, Ruby, Ruby on Rails, jQuery, SMS, Google API, Data Conversion, VPN, Google Apps, Data Center, Rackspace Cloud, Budgets, Data Manipulation, Deployment, Training Delivery, Curriculum Development, Public Speaking
Education
Thunderbird School of Global Management 1996 — 1998
MIM, International Management, with Distinction
University of California, Berkeley
Bachelors, Urban/Economic Geography
SANSwift March 2010 - Present
Hitachi Data Systems January 2003 - Present
Global Knowledge Training January 1999 - January 2003
Skills
NAS, Storage, Disaster Recovery, Data Center, SAN, Data Migration, UPS systems, HDS, Storage Area Networks, Communications Audits, HP, Hitachi Storage, Servers, Cisco Technologies, Enterprise Software, Brocade, ITIL, Replication, Virtualization, Hardware
Education
The University of British Columbia 1997 — 2000
BSc, Biology
Malloch Wealth Management May 2013 - Present
Global Knowledge Training April 2010 - May 2013
Anscol, Inc. February 2004 - April 2009
ETEC 2002 - 2004
Global Knowledge 1998 - 2001
TeKnowlogy Education Centers 1995 - 1998
VMETRO, Inc September 1993 - January 1995
Telescan, Inc April 1993 - September 1993
Skills
RFP, Customer Service, Virtualization, Budgets, Cloud Computing, ITIL, Program Management, Solution Selling, Management, Cisco Technologies, Leadership, Enterprise Software, Project Management, Business Development, CRM, Training, Direct Sales, IT Service Management, VMware, Account Management, Sales Process
Education
Texas A&M University 1988 — 1992
Bachelor of Arts, Economics and Business Administration
Global Knowledge Training April 2013 - Present
PRA International May 2011 - January 2012
IBM June 2007 - June 2009
Cisco May 2006 - June 2007
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Onboarding, Human Resources, Talent Management, Employee Relations, Technical Recruiting, College Recruiting, HRIS, Performance Management, Internet Recruiting, Sourcing, Training, Temporary Placement, Deferred Compensation, Interviews, Organizational..., Executive Search, Healthcare, Strategic Planning, Benefits Negotiation, New Hire Orientations, Hiring, Screening, Clinical Development, Clinical Data Management, CTMS, Clinical Trials, Clinical Research, CRO, GCP, Oncology, Leadership, Personnel Management, Employee Engagement, Workforce Planning
Education
University of California, San Diego 1994 — 1998
Bachelor of Science (BS), Labor and Industrial Relations
Global Knowledge Training July 2014 - Present
UNC School of Medicine March 2014 - July 2014
Full Time Student pursuing PMP & ITIL January 2014 - March 2014
Cisco Systems February 2012 - December 2013
Cisco Systems March 2011 - February 2012
Nortel Networks March 2008 - February 2009
Nortel Networks January 2007 - March 2008
Nortel Networks January 2007 - March 2008
Lantech Communications August 2006 - January 2007
SPARNIKITIES, INC December 2004 - May 2006
Skills
WAN, LAN/WAN, VPN, Routing, Routers, Network Administration, Unified Communications, Wireless, Telecommunications, Windows, TCP/IP, Computer Hardware, Troubleshooting, Problem Solving, IP, Network Design, Ethernet, A+ Certified, Cisco, Cisco Technologies, LAN-WAN, CCNA, MPLS, Wireless Networking, Networking, Cisco Routers, Servers, OSPF, BGP, Hardware, Technical Support, Switches, VoIP, Software Installation, Pre-sales, Network Architecture, Cisco IOS, Network Engineering, Firewalls, QoS, VLAN, SIP, Telephony, Juniper, Security, Frame Relay, Operating Systems, RIP, WLAN, Managed Services
Education
NC PMI Chapter 2014 — 2015
PMP, Project Management
NC PMI Chapter 2013 — 2014
PMP Course, PMP
Career Academy 2012 — 2013
CCNA - Wireless, Cisco Certified Network Associate, Wireless
Tech Skills / Raleigh, NC 2009 — 2012
A+, Network +, MCP, MCSA, Microsoft Certified System Administrator (MCSA) Microsoft Certified Professional (MCP)
SUNY Polytechnic Institute 1992 — 1994
BAS, Telecommunications
State University of New York College of Agriculture and Technology at Morrisville 1990 — 1992
AAS, Electrical Engineering
Global Knowledge Training December 2013 - Present
ThyssenKrupp Elevator June 2010 - December 2013
Skills
Account Management, Business Development, New Business Development, Sales, Leadership, Budgets, Contract Negotiation, Contract Management, Sales Management, Negotiation, Strategy, Strategic Planning, Operations Management, Management, Business Strategy, Team Building, Team Leadership, Key Account Management, Project Management, CRM, Business Planning, Market Analysis, Marketing Strategy, Training
Education
Towson University 2006 — 2010
Bachelors of Science, Marketing, Communications
Global Knowledge Training December 2008 - Present
Insight November 2007 - December 2008
Insight Canada January 2006 - November 2007
Henrico County Public Schools August 2001 - June 2003
Chesterfield County Public Schools August 1994 - July 2001
World Access Service Corporation April 1998 - February 2001
World Access August 1994 - April 1998
Skills
Leadership Development, Coaching, Organizational..., E-Learning, Instructional Design, Management Consulting, Sales Management...
Education
Université du Québec à Montréal 2003 — 2006
Master's studies and research, Leadership / Education
University of Richmond 1990 — 1994
Bachelor's, Education, French
Global Knowledge Training October 2014 - Present
Skills
Leadership, Training, Sales, Management, Account Management, Employee Training, Sales Process, Cold Calling, Sales Operations, Coaching, Direct Sales, Email Marketing, Sales Management, Social Media, Marketing, Advertising, Press Releases, Social Media Marketing, Marketing Strategy, Marketing Communications, Publishing, Leadership Development, Lead Generation, B2B, Relationship Building, Magazine Advertising, Magazine Articles, Inside Sales, Event Planning, CRM, Sales Presentations, Customer Retention, Customer Service, Team Building, Team Leadership, Strategy
Education
Slippery Rock University of Pennsylvania
Bachelors of Science, Marketing
Langan Enterprises, Inc July 2003 - Present
Global Knowledge Training 2007 - Present
AT&T Wireless July 1999 - July 2003
AT&T Wireless June 1998 - July 1999
Skills
Network Security, Security, Vulnerability Assessment, A+ Certified, Windows, Operating Systems, Active Directory, Windows Server, Disaster Recovery, Network Administration, Windows Server 2008, Windows 7, Windows Server 2003, Wireless Networking, Computer Security, Information Security..., CISA, MCT, Troubleshooting, Networking, Firewalls, SharePoint, Virtualization, VPN, Information Security
Education
University of Central Florida 1999 — 2001
Computer Science
Global Knowledge Training April 2015 - Present
Ashford University January 2014 - October 2014
Pacific Debt Inc. September 2013 - November 2013
LifeProof April 2012 - January 2013
Target October 2011 - January 2012
English Program in Korea August 2009 - September 2011
RAALEN Entertainment July 2008 - August 2009
Circuit City Stores Inc. July 2008 - March 2009
UB Student Association Television Network September 2006 - July 2008
RuffaloCODY September 2006 - July 2008
Skills
Commercials, Customer Service, Video Production, Video, Advertising, Film, Editing, Time Management, Public Speaking, Microsoft Excel, Social Media, Research, Sales, Microsoft Office, Microsoft Word, PowerPoint, Communication
Education
State University of New York at Buffalo - School of Management 2004 — 2008
Bachelor of Science (B.S.), Marketing
University at Buffalo 2004 — 2008
Bachelor of Science in Business Administration, Concentrations in Marketing, Information Systems, Media, and Film
The American Management Association April 2011 - Present
SMU Cox School of Business March 2011 - Present
Global Knowledge Training 2011 - Present
Facilitative Project Leadership January 2009 - Present
Hunters Glen Baptist Church 1975 - Present
Dell (Perot) Services January 1996 - February 2010
Raytheon, E-Systems January 1982 - January 1996
Texas Instruments, Dallas, Texas 1979 - 1982
Protective Life Insurance Company, Birmingham, Alabama 1978 - 1979
Plano Independent School District, Plano, Texas 1973 - 1978
Skills
Program Management, Workshop Facilitation, Project Management, MS Project, Microsoft Office, Time Management, Six Sigma, Process Engineering, TQM, Teamwork, Lean Manufacturing, SPC, Instructional Design, Leadership Development, Executive Coaching, Team Building, Training Delivery, Change Management, Coaching, E-Learning, Leadership, Business Analysis, Training, Management, Team Leadership, PMP, Strategic Planning, CRM, Cross-functional Team..., Employee Training, Process Improvement, Performance Management, Business Process..., Staff Development, PMO, Project Planning, Business Process, Vendor Management, Management Consulting, Strategy, Quality Assurance, Employee Engagement, Organizational..., Consulting, Proposal Writing, Human Resources, Organizational..., Analysis, Policy, Performance Improvement
Education
Texas A&M Commerce 1969 — 1975
Master of Science (MS)
Texas A&M University-Commerce 1968 — 1971
BS, M.S
Global Knowledge Training August 2015 - Present
Siemens May 2013 - July 2015
Accu-Tech Corporation April 2012 - May 2013
Intertek November 2010 - April 2012
Skills
Organizational..., Customer Relations, Business Strategy, Excel, PowerPoint, Cold Calling, Product Development, Problem Solving, Public Relations, Marketing Strategy, Internal Communications, Marketing Communications, Budget Management, Financial Forecasting, HVAC, Chemical, Quality, Quoting, Account Management, Advertising, Team Building, Blogging, Contract Negotiation, Event Planning, Event Management, Graphic Design, Journalism, Key Account Management, Microsoft Office, Negotiation, Cabling, Low Voltage, Security, Qualifying Prospects, Persuasive Presentations, Customer Service, Budgets, Quote, Strategic Planning, Access Control, New Business Development, Sales Management, Management, Team Leadership, Solution Selling, Selling, Telecommunications, Wireless, Microsoft Excel, Sales
Education
Ohio University 2004 — 2009
Marketing and Advertising, with a minor in Economics, Marketing, Advertising, PR, Journalism, Economics
Ohio University
Marketing and Advertising
Signature Kitchen & Bath Design Inc. August 2014 - Present
Arizona Daily Wildcat August 2013 - June 2014
Delta Gamma Sorority August 2010 - June 2014
Global Knowledge Training June 2012 - August 2012
University of Arizona Baseball Marketing Department February 2012 - June 2012
National Media Partners Ltd. May 2011 - August 2011
Skills
Advertising, Event Management, Time Management, Management, Sponsorship
Education
University of Arizona 2010 — 2014
Global Knowledge Training July 2015 - Present
Country Club of Landfall March 2015 - June 2015
The Association of Writers & Writing Programs September 2013 - March 2015
National Association of Managed Care Physicians August 2012 - September 2013
New Hope Oklahoma May 2010 - May 2012
Just Catering by Orr October 2008 - May 2012
Skills
Public Speaking, Public Relations, Strategic Planning, Marketing, Marketing Communications, Leadership, Grant Writing, Anti-oppression, Microsoft Office, Program Development, Event Management, Management, Event Planning, Social Media Marketing, Customer Service, Fundraising, Social Media, Nonprofits, Social Networking
Education
Oral Roberts University 2007 — 2012
Bachelor of Arts (B.A.), Development Economics and International Development
JR Tucker High School 2003 — 2007
Spanish Immersion Program
La T Dah March 2015 - Present
Global Knowledge Training July 2013 - February 2015
Verizon Wireless July 2010 - March 2012
Rays Heating/Rotell Rentals August 1988 - January 2010
EXAL Corporation January 2006 - November 2009
EXAL Corporation June 2003 - January 2006
American Eagle Outfitters May 2002 - June 2003
American Eagle Outfitters September 2001 - May 2002
American Eagle Outfitters September 2000 - September 2001
Image Workshop Women and Children's Boutique September 1993 - January 2000
Skills
Sales Management, Continuous Improvement, Management, Product Development, Team Building, Sales Operations, Direct Sales, New Business Development, Process Improvement, Project Management, Inventory Management, Forecasting, Cross-functional Team..., Training, Customer Service, Strategy, B2B, Lean Manufacturing, Supply Chain, Purchasing, Negotiation, Account Management, Marketing Strategy, Customer Satisfaction, Business Planning, Team Leadership, Sales Process, Sales, CRM, P&L Management, Time Management, Strategic Planning, Marketing, Operations Management, Manufacturing, Pricing, Key Account Management, Budgets, Leadership, Coaching, Retail, Cold Calling, Start-ups, Product Management, Product Marketing, Logistics, Recruiting, Supply Chain Management, Solution Selling, Talent Management
Education
Global Knowledge 2014 — 2014
Business Analysis, Certificate of Completion
Penn State University 1976 — 1979
Associate's degree, Business Adminstration
Global Knowledge Training April 2015 - Present
Tech Start Help July 2010 - Present
Tech Start Radio October 2013 - October 2014
Zindigo, Inc. November 2010 - February 2014
Green Jobs, Inc. March 2010 - October 2010
The Idea Store Inc. September 2004 - March 2010
Source One Distribution 2005 - 2009
Web Software Development Inc. February 1998 - August 2005
Securus Technologies March 2001 - July 2005
Nortel Networks February 1998 - March 2001
Skills
E-commerce, XML, Web Applications, Software Development, CRM, Enterprise Architecture, Cloud Computing, Integration, Start-ups, Enterprise Software, PHP, Web Services, Product Development, IT Management, IT Strategy, Product Management, IT Operations, Vendor Management, Mobile Applications, Strategy, Database Design, Application Development, SaaS, Linux, Mobile Devices, SQL, JavaScript, MySQL, ASP.NET, Invention, Solution Architecture, E-business, CSS, Java, Architectures, SOAP, Web Development, ASP, Agile Methodologies, Visual Basic, Agile Project Management, Titanium Mobile, project management, jQuery, Management, Business Strategy, Business Planning, Visionary, Consulting, Architecture
Education
Stevens Institute of Technology 1978 — 1982
B.E., Engineering Physics
The Power of Grant Money May 2015 - Present
Global Knowledge Training April 2015 - Present
Internet Egghead Inc July 2013 - Present
Skills
Social Media Consulting, Web Design, Web Development, Website Development, Social Media, SEO, Web Analytics, Online Marketing, SEM, Google Analytics, Google Adwords, PPC, Digital Marketing, Web Marketing, Social Media Marketing
Education
Oklahoma Baptist University 2004 — 2009
Bachelor's degree, International Business
Red Hat January 2012 - Present
Global Knowledge Training January 2011 - January 2012
Global Knowledge Training August 2004 - January 2011
Oxford University Press August 2000 - February 2004
The Oliver Press, Inc. October 1997 - July 2000
Skills
Marketing Communications, Product Marketing, Writing Skills, Marketing Strategy, Marketing Management, Market Research, Corporate Communications, Competitive Analysis, Market Analysis, Integrated Marketing, Cloud Computing, Social Media Marketing, Strategy, Marketing, Training, Management, Brand Management, B2B, Strategic Planning, Business Strategy, Sales, Enterprise Software, Strategic Partnerships, Salesforce.com, Budgets, Strategic Marketing
Education
North Carolina State University - College of Management 2005 — 2008
MBA, Marketing Management
University of Denver Publishing Institute 1997 — 1997
Certificate of Completion, Publishing, Editing, Marketing
University of Wisconsin-La Crosse 1994 — 1996
BA, English / Expository Writing
Lourdes High School
Diploma
Inspired Review, LLC March 2015 - 2015
Global Knowledge Training February 2013 - November 2014
FDM Group 2010 - January 2013
FDM Group 2010 - 2011
Park 56 Dental 2009 - March 2010
Skills
Data Center, ITIL, Project Management, IT Service Management, Cisco Technologies, VMware, Business Development, Solution Selling, Oracle, Direct Sales, Network Security, CRM, Agile Methodologies, Sales Process, Networking, Management, Strategic Prospecting, Accounting, PMO, Testing, Prospecting New Accounts, Infrastructure, Microsoft Excel, Microsoft Word, Account Management, Business Analysis, Microsoft Office, Salesforce.com, Training
Education
Saint Lawrence University 2004 — 2008
Bachelor's degree, Environmental Studies, Psychology
Morristown-Beard School 2000 — 2004
Global Knowledge Training May 2013 - Present
Sparians February 2012 - May 2013
Sally Oakley Personalized Wedding Planning February 2012 - October 2012
Brueggers Bagels October 2011 - February 2012
Premiere Sports Travel November 2010 - December 2011
Bella Wedding and Event Planning May 2010 - August 2010
Skills
Event Planning, Social Media Marketing, Sales, Training, Marketing, Social Media, Event Management, Customer Satisfaction, Customer Service, Social Networking, Facebook, Marketing Strategy, Hospitality, Leadership, CRM, Account Management, Project Management, Management, Needs Analysis, Networking, Microsoft Office
Education
North Carolina State University 2007 — 2011
BS, Parks, Recreation and Tourism Management
SAS September 2014 - Present
CSP, Inc. June 2014 - September 2014
Global Knowledge Training April 2013 - June 2014
Credit Suisse August 2011 - December 2012
PE-Nexus July 2010 - August 2011
Skills
Predictive Analytics, Data Analytics, Business Analysis, Sales Process, Leadership, Management, Mergers & Acquisitions, Business Development, Private Equity, Mergers, Investment Banking, M&A experience, Alternative Investments, Entrepreneurship, Innovation, Sales, Account Management, CRM, SaaS, Enterprise Software, Microsoft Office, Business Intelligence, Analytics, Consulting
Education
North Carolina State University - College of Management 2006 — 2010
Bachelor of Science, Accounting Managerial Accounting Concentration
CDI College April 2013 - Present
Schulich Executive Education Centre (Schulich School of Business, York University) March 2011 - April 2013
Global Knowledge Training October 2009 - November 2010
Nexient Learning October 2008 - October 2009
Nexient Learning July 2007 - September 2008
Panorama Internet Publishing May 2003 - June 2007
LCBO November 1998 - May 2003
Skills
Process Improvement, Coaching, Negotiation, Needs Analysis, Logistics, Operations Management, Change Management, Strategic Planning, Project Management, Customer Service, Performance Management, Leadership, Employee Training, Management, Strategy, Mergers & Acquisitions, Human Resources, Training, Team Management, Team Building, Leadership Development
Education
Global Knowledge/McMaster University 2010 — 2010
Associate Certificate, Project Management
University of Manitoba 2002 — 2003
Certificate, Quality Management
York University 1995 — 1998
Master of Arts, Geography
Trent University 1990 — 1994
Bachelor of Science, Geography
Global Knowledge Training May 2013 - Present
Global Knowledge Training September 2010 - May 2013
Aflac April 2008 - September 2010
Idearc Media December 2006 - April 2008
New Image Painting July 2005 - August 2006
Skills
Cold Calling, Training, Sales, Account Management, Marketing, Salesforce.com, Leadership, Direct Sales, Lead Generation, Sales Process, Solution Selling, SaaS, Networking, Negotiation, Selling, Sales Presentations, Customer Retention, Time Management, Marketing Strategy, Business Development, Outside Sales, CRM, Customer Service, Strategic Partnerships, Management, Customer Satisfaction, Sales Operations, Forecasting, Enterprise Software, Employee Training, Project Management, Leadership Development, Security, B2B, Analysis, Team Leadership, Sales Management
Education
University of California, Davis 2000 — 2005
Bachelor's Degree, Economics
Henry M. Gunn Senior High School 1996 — 2000
Diploma
TEGNA (formerly Gannett) April 2013 - Present
Edmunds.com January 2013 - March 2013
DrivingSales.com July 2012 - November 2012
ReachLocal 2008 - June 2012
Global Knowledge Training 2006 - 2008
US Asthma Care 2006 - 2006
Southwest Allergy & Asthma Center 2005 - 2005
Qualitech Business Solutions 2003 - 2004
Nortel Networks 2000 - 2001
Self-Employed 1996 - 2000
Skills
Building Relationships, Workshop Facilitation, Thought Leadership, Salesforce.com, Solution Selling, Sales Process..., Selling, PPC, Online Advertising, Leadership, Boot Camp Sales Training, Business Development, Team Building, Direct Sales, CRM, Sales Rep Training, Training, Product Marketing, Marketing Strategy, Digital Marketing, SEM, Marketing, Account Management, New Business Development, Entrepreneurship, Google Adwords, Coaching, Consulting, Sales Management, Start-ups, Online Marketing, SEO, Sales Presentations, Lead Generation, Sales, Management, Sales Process, Enterprise Software, Cold Calling, Employee Training, Sales Operations, Strategy, B2B, Customer Retention, Advertising Sales, Humor, Salesforce Training, Mentoring, SPIN Sales Training
Education
Oklahoma Baptist University 1989 — 1993
BA
The University of Texas at Austin 1986 — 1988
Casady 1980 — 1986
Global Knowledge Training May 2011 - Present
MindWorks Multimedia, Inc. October 2010 - April 2011
CONAGRA FOODS, INC November 2008 - March 2010
GlaxoSmithKline July 2003 - August 2008
GlaxoSmithKline April 2001 - July 2003
GlaxoSmithKline November 1996 - April 2001
Magellan Laboratories 1994 - 1996
Skills
Project Management, Six Sigma, Training, Instructional Design, Quality Control, GMP, Workshop Facilitation, Project Planning, Software Documentation, Leadership, Budgets, Process Engineering, Quality Assurance, E-Learning, Cross-functional Team..., Management, Program Management, Manufacturing, PMP, Lean Manufacturing, Risk Management, Testing, Process Improvement, Change Management, Business Process..., Employee Training, Team Leadership, Quality System, Quality Management, Business Process, Team Building, Project Portfolio..., Vendor Management, Organizational..., Strategy, Sales Operations, Captivate, Continuous Improvement, General Awesomeness, Technical Training, Performance Management, Training Delivery, Operational Excellence, Management Consulting, Customer Satisfaction
Education
Wake Technical Community College 1992 — 1994
AAS, Industrial Pharmaceutical Technology
The George Washington University
Master's Certificate, Project Management
Wesleyan College
Bachelor of Science, Business Management
Center for Professional Development @ ITT Technical Institute August 2015 - Present
Sageworks March 2015 - June 2015
Global Knowledge Training March 2013 - November 2014
Global Knowledge Training November 2010 - March 2013
123Triad Web Design October 2010 - February 2011
Building Blocks Publications August 2007 - October 2008
Distinctive Web Solutions, LLC February 2007 - August 2007
Northwestern Mutual 2005 - 2006
Skills
Account Management, Cold Calling, Team Leadership, Sales, Sales Process, Networking, Training, Public Speaking, Solution Selling, SaaS, Project Management, Vendor Management, Business Development, New Business Development, Marketing, CRM, Cloud Computing, Management, Strategic Planning, Team Building, Program Management, Strategy, Professional Services, Enterprise Software, Leadership, Customer Satisfaction, Selling, Salesforce.com, Direct Sales, Lead Generation, Sales Presentations, Customer Retention, Email Marketing, Building Relationships, B2B, Coaching, Competitive Analysis, Team Management, Strategic Partnerships, Sales Operations, Product Marketing, Time Management, Start-ups, Entrepreneurship, Sales Management, Recruiting, Product Management, Security, Cross-functional Team..., Consulting
Education
University of Connecticut 2000 — 2004
Bachelors, Actuarial Science and Mathematics
SHS 1996 — 2000
SAS May 2014 - Present
Global Knowledge Training July 2011 - April 2014
SAS 2014 - 2014
SAS 2014 - 2014
Global Knowledge March 2010 - July 2011
Skills
Sales Process, Account Management, Solution Selling, Training, Cold Calling, Sales Management, Management, Customer Retention, Employee Training, Coaching, Business Development, Sales, Direct Sales, Cloud Computing, Selling, Key Account Management, Telecommunications, Channel Partners, Negotiation, Recruiting, B2B, Strategic Partnerships, Networking, Contract Negotiation, New Business Development, Time Management, Strategic Planning, Unified Communications, Needs Analysis, Customer Service, Cisco Technologies, Building Relationships, Lead Generation, SaaS, CRM, Sales Operations, Leadership Development, Sales Presentations, Professional Services, Salesforce.com, Partner Management, Enterprise Software, Managed Services, Team Leadership, Channel Sales, Business Process..., Complex Sales, Sales Enablement, Software Industry, Strategy
Education
State University of New York College at Brockport 1989 — 1993
History
Alta3 Research, Inc October 1997 - Present
Alta3 Research, Inc February 1997 - Present
Global Knowledge Training 1997 - Present
Ericsson 2008 - 2014
Ericsson 2008 - 2014
SunTrust Bank 2002 - 2013
Global Knowledge 1997 - 2009
Highmark Blue Cross Blue Shield 1987 - 1998
Highmark Blue Cross Blue Shield September 1987 - February 1997
Skills
Telecommunications..., Technology Development, Technology Research, Cisco Technologies, Technology, Unified Communications, CCNA, BGP, Network Design, Routing, Networking, VoIP, TCP/IP, Cisco IOS, Switches, MPLS, SIP, Network Engineering, WAN
Education
Southern Methodist University 1992 — 1992
Master of Science, Telecommunications
Global Knowledge
TEKsystems February 2013 - Present
Global Knowledge Training February 2007 - February 2013
Century Group Capital Partners 2004 - 2007
Skills
Training & Development, Creative Strategy, Solution Selling, Customer Relations, Contract Negotiation, Account Management, Coaching, Sales Management, Negotiation, Resource Utilization, Teamwork, Training Delivery, Direct Sales, Channel Programs, International Sales, Employee Training, Customer Service, Salesforce.com, Lead Generation, Training, New Business Development, Selling, Vendor Management, Cold Calling, Marketing, Sales Process, Sales Operations, Management, Consulting, Program Management, Sales, Outsourcing, Strategic Partnerships, CRM, Professional Services, Customer Retention, Cloud Computing, Channel Partners, Business Process, Business Development, Building Relationships, Change Management
Education
State University of New York at Buffalo - School of Management 1996 — 2000
Bachelor of Science, Business Administration
Wichita State University 1995 — 1996
Global Knowledge Training June 2014 - Present
Global Knowledge Training November 2011 - June 2014
Global Knowledge Training January 2011 - October 2011
Global Knowledge Training September 2010 - December 2010
Global Knowledge Training January 2008 - August 2010
LA Weightloss October 2006 - December 2007
LA Weightloss April 2005 - October 2006
LA Weightloss September 2004 - April 2005
Skills
Training, Customer Service, Sales, Leadership, Project Management, Sales Operations, Direct Sales, Strategy, Account Management, Negotiation, Solution Selling, Data Analysis, Sales Management, Coaching, Customer Retention, Business Analysis, Business Development, Cold Calling, Salesforce.com, Networking, Leadership Development, Selling, New Business Development, Customer Satisfaction, Time Management, Sales Process, Telecommunications, Strategic Planning, Teamwork, Management, Analysis, Business Process..., CRM
Education
North Carolina State University 2000 — 2004
B.S., Biological Sciences, Human Nutrition
Havelock High School
MTS Systems, Sensors Division October 2013 - Present
Campbell Alliance December 2012 - May 2013
Freelance / Multimedia Design and Development October 2011 - December 2012
IBM August 2008 - April 2011
Lenovo December 2007 - May 2008
Global Knowledge Training August 2007 - October 2007
State of North Carolina May 2006 - April 2007
Skills
Web Design, Graphic Design, Flash, Multimedia, User Interface Design, User Experience, Adobe Creative Suite, E-Learning, Web Development, CSS, Dreamweaver, Adobe Acrobat, User Interface, Video Editing, HTML, Motion Design, Illustrator, Flash Animation, ActionScript, HTML 5, Graphics, Captivate, Interaction Design, Photography, Accessibility, Audio Editing, Motion Graphics, Photoshop, Web Content Management, InDesign, After Effects, Logo Design, Storyboarding, CMS, User Experience Design, WordPress, Typography, Rapid Prototyping, Adobe Fireworks, Corporate Identity, Website Development, Technical Writing
Education
State University of New York College at Oneonta 1991 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
Junior College of Albany 1989 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Accomac Consulting LLC October 2003 - Present
Global Knowledge Training October 2003 - Present
Firebrand Training Ltd. January 2002 - Present
Skills
Security, Information Security..., CISSP, Data Security, Information Security, Governance, Technical Writing, Network Architecture, Databases, Training, Information Assurance, Risk Management, Vulnerability Assessment, Program Management, Computer Security, Network Security, Business Continuity, PCI DSS, Security Audits, IT Audit, Privacy Law, ISO 27001, Disaster Recovery, Penetration Testing, CISM, CISA, Risk Assessment, Vulnerability Management, Security Policy, ITIL, Information Technology, FISMA, Security Architecture..., COBIT, Enterprise Architecture, Firewalls, IT Strategy, Computer Forensics, Identity Management, Intrusion Detection, Security Awareness, CEH, Security Management, Cryptography, IDS, Systems Engineering, IT Management, Application Security, IPS, Business Continuity...
Education
Stevens Institute of Technology
Master's Certificate, Project Management
The Johns Hopkins University
Graduate Studies, Systems Engineering APL
University of Maryland
Bachelor of Science (B.Sc.), Tech Mgt and Computer Sci
University of Southern California
Certificate- Center for Information Assurance Center, Train-the-Technical-Trainer (T-3)
PAREXEL April 2008 - Present
Global Knowledge Training July 2007 - April 2008
Lower Frederick Township Board of Supervisors January 2003 - December 2007
Global Knowledge Training February 2005 - July 2007
Global Knowledge Training August 1999 - February 2005
Volt Information Sciences May 1994 - August 1999
Fernhill Press, Inc. 1985 - 1994
Heron & Young Marketing Communications January 1993 - June 1993
Skills
Training, Instructional Design, Voice Over, Hands-on Training, Instructor-led Training, eCTD, Business Process, Computer System..., Testing, Microsoft Office, Documentum, SharePoint, Software Documentation, Software Installation, Document Management, Needs Analysis, Research, E-Learning, Project Management, Captivate, Regulatory Submissions, Regulatory Affairs, VMware, RoboHelp, Software Development, Competitive Analysis, Adobe Acrobat, Technical Writing, Enterprise Content..., System Setup, Test Validation, Computer Software..., Publishing, Client Service Oriented, Microsoft Virtual..., Project Coordination, Sales Support Tools, RFP, GoToMeeting, Quality Assurance, Pharmaceutical Industry, Strategy
Education
American Management Association 2005 — 2008
Certificates of Completion, Project Management, Competitive Strategy and Train the Trainer Sessions
Slippery Rock University of Pennsylvania 1988 — 1992
BA, Communications
Montgomery County Center for Technical Studies 1984 — 1986
Certificate, Graphic Arts / Printing
Global Knowledge Training July 2014 - Present
Castle Worldwide, Inc. January 2013 - Present
Castle Worldwide, Inc. August 2012 - December 2012
Allscripts July 2010 - August 2012
Global Knowledge November 2007 - July 2010
Web Designer/Developer December 2000 - October 2008
Global Knowledge Training February 2006 - November 2007
School of Communication Arts 2005 - 2007
Animation Technologies December 1999 - November 2000
3D Openmotion, LLC May 1999 - September 1999
Skills
ActionScript, Flash, Web Design, HTML, XML, JavaScript, jQuery, PHP, Photoshop, Web Development, User Interface Design, E-Learning, Multimedia, Instructional Design, CSS, Video, After Effects, MySQL, Instructor-led Training, Project Management, Adobe Creative Suite, Dreamweaver, Information Architecture, User Interface, Graphic Design, Blended Learning, HTML 5, Illustrator, Captivate, E-commerce, Editing, Training, User Experience, SCORM, Adobe Fireworks
Education
Rensselaer Polytechnic Institute 1995 — 1997
Master of Fine Arts (M.F.A.), Electronic Arts
UNC Chapel Hill
Bachelor of Arts (B.A.), Music Theory and Composition
Global Knowledge Training November 2010 - Present
Department of the Air Force October 2006 - October 2010
Nortel Government Solutions October 2004 - October 2006
Northrop Grumman Defense Mission Systems April 2004 - October 2004
United States Air Force October 2002 - April 2004
United States Air Force October 2002 - April 2004
United States Air Force October 2001 - October 2002
United States Air Force October 2000 - October 2001
United States Air Force October 1997 - October 2000
United States Air Force June 1995 - October 1997
Skills
Security Clearance, Program Management, Project Planning, DNS, Defense, Information Assurance, Management, Team Leadership, Security, Computer Security, Training, Troubleshooting, System Administration, Servers, Process Improvement, Analysis, Military, Government, Strategic Planning, Testing, DoD, Windows Server, CISSP, Active Directory, Networking, System Deployment, Network Engineering, IBM Certified, Routers
Education
Keesler Air Force Base 2000 — 2010
Information Technology
Scott Air Force 2000 — 2010
Keesler Air Force 2000 — 2004
Computer Systems Networking and Telecommunications
Southwestern Illinois College 2000 — 2004
Computer Science & Music History, Literature, & Theory, Computer Science
Ramstein Air Force 1997 — 2000
Air Base Ground Defense
Global Knowledge Training August 2014 - Present
TEKsystems May 2013 - August 2014
Cognizant Technology Solutions July 2011 - February 2013
KPMG November 2004 - July 2011
Skills
Program Management, HRIS, Talent Management, Performance Management, Onboarding, Management, Recruiting, Training, Human Resources, CRM, Strategy, Leadership, Project Planning, Vendor Management, Team Management, Sourcing, Personnel Management, Employee Engagement, Talent Acquisition, Organizational..., Budgets, Employee Training, Employee Relations, Time Management, Change Management, Workshop Facilitation, Management Consulting, Organizational Design, Outsourcing, Coaching, Consulting, E-Learning, Learning Management..., Business Process..., Proposal Writing, Curriculum Mapping, Succession Planning, Training Delivery, Instructional Design, Performance Improvement, Requirements Analysis
Education
St. Thomas Aquinas College 2001 — 2003
B.A., Social Science
Rockland Community College 1994 — 1997
A.S., Social Science
Global Knowledge Training 2010 - Present
Global Knowledge August 2006 - October 2010
Arsenal Digital Solutions November 2004 - August 2006
Skills
Financial Modeling, Forecasting, Business Strategy, Financial Analysis, Budgets, Strategic Planning, Team Leadership, Finance, Financial Reporting, Accounting, Training, Business Development, Business Analysis, Analysis, Business Planning, Leadership, Strategy, Account Management, Sales Process, Management, Cloud Computing, Program Management, Strategic Partnerships
Education
North Carolina State University - College of Management 2002 — 2005
Master's, Applied Economics
North Carolina State University - College of Management 1996 — 2001
B.S., Accounting
eLocal.com July 2015 - Present
WizeHive August 2014 - Present
PC Helps Support, LLC January 2013 - February 2014
Oracle September 2008 - September 2012
Global Knowledge February 2004 - September 2008
Global Knowledge Training 2004 - September 2008
NAVIANT 2001 - 2003
Skills
Enterprise Software, SaaS, Solution Selling, Business Alliances, Cloud Computing, Pre-sales, Business Process, Professional Services, Channel, Business Intelligence, Sales Process, Learning Management, Sales Enablement, Channel Partners, E-Learning, Salesforce.com, Blended Learning, Program Management, Siebel, Sales, Consulting, CRM, Product Management, Oracle, Business Development, Mobile Devices, Account Management, Team Leadership
Education
Temple University 1985 — 1989
Bachelor of Science (BS), Business Management
Clinipace Worldwide January 2013 - Present
Global Knowledge Training June 2010 - January 2013
Tek Systems @ USAA, San Antonio, TX May 2009 - May 2010
Tek Systems @ IBM Skaneateles, NY October 2008 - April 2009
Tek Systems @ ITT Industries, Seneca Falls, NY August 2008 - April 2009
Global Knowledge Training April 2007 - July 2008
CDI @ IBM March 2006 - February 2007
Skills
Windows 7, OS X, E-Learning, A Certified, Help Desk Support, Laptops, Troubleshooting, Windows, Technical Support, Microsoft Office, VPN, Software Documentation, Computer Repair, Service Desk, XP, Active Directory, Lotus Notes, Software Installation, System Deployment, Training, Operating Systems, Hands-on Training, Computer Hardware, Android, iOS, Thinkpad, Solarwinds WebHD, GoToAssist, TeamViewer, Networking, Telecommunications, Instructor-led Training, Technical Training
Education
Wake Technical Community College 2007 — 2012
General Studies
Tompkins Cortland Community College 2009 — 2010
Northern Virginia Community College 2003 — 2005
College/University Preparatory and Advanced High School/Secondary Diploma Program
Global Knowledge Training January 2012 - Present
Global Knowledge Training November 2007 - January 2012
JCrew July 2003 - March 2007
Skills
Channel Sales, Account Management, Solution Selling, Sales Process, Direct Sales, Storage, New Business Development, IT Strategy, Networking, ITIL, Leadership, Building Relationships, Sales Management, Training, Sales, Lead Generation, Cold Calling, Cisco Technologies, Virtualization, Data Center, Management, Project Management, Customer Retention, Employee Training, Business Development, Customer Service, VMware, Selling, Negotiation, Unified Communications, VoIP, Security, Information Technology, Key Account Management, Sales Presentations, Channel Partners, Cloud Computing, Sales Operations, Strategic Partnerships, Recruiting, Salesforce.com, SaaS, Professional Services, Managed Services, CRM, B2B, Partner Management, Vendor Management, Team Leadership, Enterprise Software
Education
SUNY Brockport 1991 — 1995
Bachelor of Science
ANI Professional Services Group November 2012 - Present
Global Knowledge Training May 2011 - November 2012
Global Knowledge September 2005 - May 2011
Skills
Leadership, Training, Management, Solution Selling, Networking, Project Management, ITIL, Leadership Development, Security, Cisco Technologies, Account Management, Cloud Computing, VMware, Business Development, Business Process..., Sales Operations, Enterprise Software, Business Analysis, Sales, VoIP, Organizational..., Instructor-led Training, Business Intelligence, Project Planning, International Sales, Staff Development, Selling
Education
State University of New York College at Brockport 1989 — 1994
Business Administration, Concentration in Finance
Global Knowledge Training March 2015 - Present
Global Knowledge Training August 2014 - March 2015
Global Knowledge January 2014 - August 2014
Global Knowledge Training April 2013 - December 2013
Global Knowledge Training April 2012 - April 2013
Time Warner Cable March 2011 - March 2012
Verizon Wireless March 2007 - October 2010
Skills
Customer Satisfaction, Telephone Skills, Customer Service, Sales Support, Creative Development, Training, Cold Calling, Account Management, Sales Growth, Mobile Telephony, Mobile Technology, Mobile Phone Apps, Mobile Devices, Sales Operations, Time Management, Selling, Troubleshooting, Leadership Development, Coaching, Team Leadership, Building Relationships, Team Building, Lead Generation, Customer Engagement, Sales, Leadership, Creative Direction
Education
State University of New York at Albany 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Global Knowledge Canada 2003 - Present
Global Knowledge Training 2003 - Present
Global Knowledge Training February 2002 - Present
Fairmont Hotels and Resorts 1989 - January 2003
Education
University of Guelph 1981 — 1985
Bachelor of Commerce (B.Com.), Hotel and Food Administration
Avaya August 2011 - Present
Global Knowledge Training 2008 - August 2011
Global Knowledge Training 2005 - 2008
Global Knowledge Training 2003 - 2005
Skills
Training, Databases, Human Resources, Management, E-Learning, Avaya, Customer Satisfaction, Customer Service, Analysis, Process Scheduler, Solution Selling, Program Management, Unified Communications, Telecommunications, Instructional Design, Leadership, Time Management, Enterprise Software, Sales, Technical Training, Team Leadership, Team Building, Logistics
Education
Richland College
Global Knowledge Training October 2014 - Present
Global Knowledge Training February 2012 - Present
Global Knowledge Training November 2010 - February 2012
Sharp Consulting September 2009 - November 2010
Global Knowledge January 2008 - September 2009
Aeroglide Corporation 1993 - 2007
United States Air Force 1983 - 1992
Skills
Project Management, Program Management, Learning Development, Business Process..., Agile Implementation, Training solutions, Quality Improvement
Education
University of Dayton 1988 — 1992
MBA
Purdue University 1979 — 1983
BS Aero Engr, Aeronautical Engineering
The Mya Lin Terry Foundation May 2013 - Present
Self Employed Marketing Professional 2006 - 2010
Global Knowledge Training January 1998 - July 2004
Skills
Customer Service, Marketing Strategy, Sales, Sales Management, Strategic Planning
Education
Rowan University 1994 — 1997
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Rowan University
Bachelor of Science (BS), Marketing
Rowan University
Bachelor of Arts (BA), Secondary Education and Teaching
Shippensburg University of Pennsylvania 1992 — 1994
Global Knowledge Training August 2014 - Present
Global Knowledge Training July 2012 - July 2014
Global Knowledge Training October 2010 - July 2012
Global Knowledge Training September 2008 - September 2010
Life Time Fitness August 2007 - April 2008
Evolutions Body Clinic November 2004 - August 2007
Johns Hopkins Medical Institutions March 1999 - November 2004
Skills
Sales Process, Direct Sales, Account Management, Solution Selling, Sales, Sales Management, Lead Generation, Unified Communications, New Business Development, Team Leadership, B2B, Strategic Partnerships, Training, Business Development, Management, Customer Retention, Cloud Computing, Networking, Selling, Team Building, Building Relationships, Channel Partners, Cold Calling, Sales Presentations, Cisco Technologies, Consulting, Competitive Analysis, Sales Operations, Telecommunications, Data Center, Complex Sales, SaaS, IBM Rational, Sales Enablement, Leadership, Business Alliances, Pre-sales, Strategy, Professional Services, Managed Services, Relationship Building
Education
Towson University
B.S., Exercise Science
- Independent September 2006 - Present
Global Knowledge Training September 2006 - Present
Skills
Adult Education, Curriculum Development, Distance Learning, Instructional Design, E-Learning, Instructor-led Training, Blended Learning, Citrix, Needs Analysis, ADDIE, Training Delivery, Microsoft Technologies, Learning Management, Teaching, Training, Technical Training, Leadership Development, Employee Training
Education
Penn State University
Bachelor's degree
Penn State University
Bachelor's degree
Keller Williams Preferred Realty June 2014 - Present
KB Home October 2012 - Present
Global Knowledge Training August 2010 - October 2012
Sport Durst Millennium Auto Group May 2010 - August 2010
Beazer Homes December 2006 - December 2008
Builders 1st Choice March 2003 - December 2006
WTVD-TV (ABC-O&O) July 1998 - March 2003
The University of North Carolina Center for Public Television (PBS) October 1997 - July 1998
WLFL-TV (FOX) September 1996 - October 1997
Skills
Contract Negotiation, Cold Calling, Marketing, First Time Home Buyers, Leadership, Microsoft Excel, PowerPoint, Time Management, Microsoft Office, Excel, Photoshop Elements, Digital Photography, Multitasker, International Sales, Product Presentation, Award Winner, Qualifying Prospects, Solution Selling, B2B Sales, Real Estate License, New Home Construction, Building Relationships, FHA financing, USDA Rural Housing, Management, Customer Service, Sales Process, B2B, Selling, Account Management
Education
SUNY New Paltz 1988 — 1992
Bachelor's degree, Communication, Journalism, and Related Programs
Aviat Networks July 2014 - Present
Cree November 2013 - July 2014
Global Knowledge Training May 2011 - October 2013
Aviat Networks (formerly Harris Stratex) May 2008 - March 2011
etrials Worldwide 2007 - 2008
PPD 2004 - 2007
Quintiles 2001 - 2004
Cato Research 2000 - 2001
Covance 1998 - 2000
Coopers & Lybrand 1994 - 1998
Skills
Sarbanes-Oxley Act, Forecasting, Financial Reporting, Accounting, Finance, Leadership, Management, Revenue Recognition, Financial Analysis, Variance Analysis, Strategic Financial..., Managerial Finance, US GAAP, GAAP, Internal Controls, Auditing, Cost Accounting, Consolidation, General Ledger
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1993 — 1994
MAC, Accounting
North Carolina State University 1983 — 1988
BA, Business Management, Economics
Global Knowledge Canada SLX and Global Knowledge Process EngineerGlobal Knowledge TrainingSeptember 2010 - February 2012
Global Knowledge Training April 2008 - September 2010
Education
Towson University 1999 — 2001
BA, History
Western Union July 2013 - Present
Global Knowledge Training May 2012 - July 2013
Central Carolina Community College January 2007 - July 2013
The Pantry, Inc. 2007 - May 2012
Timex Corporation 2000 - 2007
The Stanley Works 1997 - 2000
Ernst & Young 1994 - 1997
Skills
Tax Research, Account Reconciliation, Accounting, Accounts Payable, Auditing, Budgets, CPA, Corporate Tax, Due Diligence, Financial Accounting, Financial Analysis, Financial Reporting, Financial Statements, Fixed Assets, GAAP, General Ledger, Hyperion Enterprise, Income Tax, Internal Controls, International Tax, Leadership, Management, Process Improvement, Sales Tax, Tax, Tax Accounting, Tax Preparation, Use Tax
Education
University of Hartford 1998 — 2003
MSPA
Southern Connecticut State University 1990 — 1994
BS
Global Knowledge Training September 2014 - Present
Cutting Edge Information October 2012 - May 2014
Angus Barn 2010 - 2014
O'Charley's January 2010 - March 2011
Volunteer Center of Rhode Island May 2008 - August 2008
Skills
Email Marketing, Press Releases, Salesforce.com, Marketing Strategy, Marketing Research, Integrated Marketing, Media Planning, B2B Marketing, Newsletters, CRM, Sales, Online Marketing, WordPress, Press Kit Development, Bronto, Google Adwords, SEO, Google Analytics, Marketing Communications, Product Lifecycle..., Strategic Thinking, Creative Marketer, Social Media Marketing, Cross-functional Team...
Education
Rhode Island College 2005 — 2009
BS, Marketing
Hugh C. Williams Senior High 2001 — 2005
Regents Diploma
Global Knowledge Training 1995 - Present
International Communications Management January 1981 - Present
Skills
CCNA, Cisco Technologies, Security, Network Design, Data Center, VoIP, Cloud Computing, Unified Communications, Account Management, Training, Strategic Partnerships, Cisco IOS, Management, Telecommunications, Network Security, Switches, CCNP, Networking, Virtualization, Firewalls, Network Architecture, Solution Selling, Routing, BGP, TCP/IP, Troubleshooting, VMware, VPN, Routers, OSPF, WAN, MPLS, Network Engineering, IP, Juniper, Cisco Routers, Ethernet, System Deployment, Network Administration, LAN-WAN, DNS, Wireless Networking, Wireless, Microsoft Certified..., Juniper Technologies
Education
University of Oregon 1958 — 1968
BS, Chemistry
Portland State University
MBA
Accenture August 2014 - Present
IBM March 2013 - August 2014
HP Enterprise Services July 2011 - March 2013
Wichita Falls ISD April 2004 - July 2011
Dell Perot Systems April 2002 - April 2004
Global Knowledge August 1999 - August 2001
Global Knowledge Training 1999 - 2001
Skills
Data Center, Cisco, Network Administration, ITIL, Program Management, SAP, Oracle, AIX, VMware, Cisco Technologies, Operating Systems, Security, Active Directory, Cloud Computing, IT Management, Enterprise Architecture, Networking, Network Security, Management, Storage
Education
Texas Tech University 1990 — 1991
MS, Math, Computer Science, Ed Tech
University of Texas of the Permian Basin 1984 — 1986
BS, Mathematics, Control Systems Engineering
Stealz, Inc. November 2014 - Present
ChannelAdvisor September 2014 - November 2014
Global Knowledge Training August 2013 - August 2014
Relias Learning July 2012 - July 2013
Relias Learning January 2012 - July 2012
Allscripts August 2011 - January 2012
Carolina Hurricanes September 2010 - April 2011
Carolina Hurricanes May 2010 - August 2010
Skills
Teamwork, Customer Relations, Salesforce.com, Sales, Selling, Public Relations, Leadership, Customer Service, Cold Calling, Business Development, E-Learning, Social Media, New Business Development, Solution Selling, Account Management, Negotiation, Strategic Planning, Sales Operations, Lead Generation, Sales Presentations, Sales Process, Training, Marketing, Direct Sales, CRM
Education
North Carolina State University 2006 — 2010
Bachelor of Science, Sports Management
System One October 2009 - Present
JPL July 2007 - July 2009
Computer Aid, Inc. September 2005 - July 2007
Staples April 2003 - August 2005
Global Knowledge Training May 2000 - May 2001
Nortel Networks July 1995 - May 2000
Newbridge Networks June 1994 - July 1995
MCI Telcommunications April 1985 - June 1995
United States Air Force March 1981 - March 1985
Education
Strayer University (VA) 1992 — 1995
BS, Computer Information Systems
Global Knowledge Training April 2013 - Present
INC Research LLC February 2012 - July 2012
Credit Suisse September 2010 - November 2011
Dex One May 2007 - August 2010
Rocky Mount Academy 2009 - 2010
Boddie-Noell Ent. September 2002 - May 2007
Tar River Kiwanis 2001 - 2003
RSM McGladrey, Inc. May 2001 - September 2002
RBC April 1997 - May 2001
Walston & High, CPA’s May 1995 - April 1997
Skills
Sarbanes-Oxley Act, Tax Accounting, SEC filings, Financial Reporting, Accounting, CPA, Auditing, Tax, Corporate Tax, US GAAP, Internal Controls, General Ledger, Financial Analysis, Financial Accounting, Hyperion Enterprise, Sarbanes-Oxley, GAAP, Fixed Assets, International Tax, Account Reconciliation, Sales Tax, Variance Analysis, Budgets, Consolidation, Mergers & Acquisitions, Financial Statements, Tax Research, Cost Accounting, Revenue Recognition, Tax Returns, Financial Audits, Tax Preparation, IFRS, Essbase, Journal Entries
Education
North Carolina State University - College of Management 1994 — 1995
Master of Accounting, Accounting/ Tax
North Carolina State University - College of Management 1990 — 1994
Bachelor of Arts, Accounting
Citrix August 2015 - Present
Cisco April 2015 - July 2015
Global Knowledge Training February 2011 - April 2015
Dixon Hughes PLLC March 2008 - February 2011
Empire Vision Centers September 2005 - February 2008
Skills
CCNA, Windows Server, Technical Support, Active Directory, Red Hat Linux, Networking, Cisco IOS, Windows 7, Windows Server 2003, Windows Server 2008, Cisco Routers, Citrix, Customer Service, Help Desk Support, Leadership, Microsoft Certified..., System Administration, Windows, Team Building, VMware
Education
Center for Business Information Technologies, Syracuse University 2006 — 2007
Onondaga Community College 1991 — 1993
Business, Business-IT
DesTech Consulting & Education June 2012 - Present
Global Knowledge Training September 2009 - Present
Basis Business Intelligence January 2003 - April 2009
Nexient Learning 2003 - 2009
Open Door Software May 1999 - January 2003
Archer Enterprise Systems January 1996 - January 1999
IBM Canada Inc January 1993 - January 1996
Skills
Crystal Reports, Microsoft SQL Server, Business Objects, Training, Coaching, Consulting, Instructional Design, CRM, Project Management, Business Analysis, Enterprise Software
Education
Seneca College of Applied Arts and Technology 1993 — 1994
3 Year Diploma ( Hons), Marketing
Ryerson Polytechnic University
Bachelor of Applied Arts, Administration and Information Management
Seneca College of Applied Arts and Technology
Diploma; Post Diploma Certificate, Marketing; Micro Computer Systems Specialist
Kangaroo Express, an operating trade name of The Pantry, Inc. January 2014 - Present
Women Speak Out 2014 - 2014
Saguaro Group April 2013 - May 2013
Global Knowledge Training October 2012 - December 2012
TowerCo October 2008 - October 2012
ClinForce January 2008 - September 2008
Triangle Rent-A-Car HQ October 2007 - December 2007
Dialog-A Thomson Divison May 2002 - June 2007
Dialog February 1998 - May 2002
Skills
Telecommunications, Outlook, Payments, Computer Skills and..., Accounting, Training, Time Management, Budgets, Invoicing, Accounts Receivable, Financial Reporting, General Ledger, Account Reconciliation, MAS 200, MISYS, Oracle..., Financial Analysis, Journal Entries, Bank Reconciliation
Education
Strayer University-North Carolina 2009 — 2012
Masters of Science, Accounting
NC A&T State University 1991 — 1995
Bachelors of Science, Accounting
W.G. Enloe High School 1987 — 1991
Diploma, All Studies
Fry's Electronics October 2006 - Present
Scripps Health February 2011 - September 2015
Global Knowledge Training 2010 - 2014
Eastridge Infotech June 2010 - February 2011
Skills
Windows 7, Troubleshooting, Computer Hardware, Technical Support, Laptops, Desktops, Remote Troubleshooting, Active Directory, Help Desk Support, Healthcare Information..., Windows XP, Software Documentation, Operating Systems, Customer Service, System Administration, Windows
Education
Southwestern College
Associate's degree
Cisco Systems February 2013 - Present
Harbortouch screen pos February 2012 - December 2012
Global Knowledge Training July 2005 - April 2009
MCI Corporation April 2005 - July 2005
The Building IT Company March 2004 - June 2005
iBill July 2000 - April 2003
Skills
Cisco Technologies, VMware, Virtualization, Cisco IOS, Data Center, Network Security, Networking, BGP, Switches, VPN, Routing, Juniper, Routers, CCNP, OSPF, Juniper Technologies, CCNA
Education
Santa Fe College 1994 — 2000
Associate of Arts (A.A.), Network Management (A.S.), Network and System Administration/Administrator
The Pantry June 2006 - May 2014
Cicero Inc. September 2000 - June 2006
Productivity Point International January 2000 - September 2000
Global Knowledge Training October 1996 - December 1999
Skills
Accounts Receivable, Accounting, Account Reconciliation, Accounts Payable, General Ledger, Microsoft Excel, Payroll, Inventory Management, QuickBooks, Financial Reporting, Microsoft Word, Cash Flow, Auditing, Variance Analysis, Journal Entries, Finance, Budgets, SOX Compliancy, Sarbanes-Oxley Act
Education
Strayer University
Bachelor's Degree, Accounting
Global Knowledge Training
Skills
Coaching, Leadership, Team Leadership, Leadership Development, Team Building, Management, Customer Service, Program Management, Sales, Organizational...
Education
North Carolina State University 1998 — 2003
BS Business Administration Concentration Marketing
North Carolina State University