Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
Allstate July 2015 - Present
Allstate January 2015 - July 2015
Allstate November 2014 - January 2015
David O'Riordan Photography LLC November 2007 - September 2014
Freelance 2009 - 2012
Teleperformance, USA 2004 - 2005
Skills
Photography, Multimedia, Portraits, Portrait Photography, Web Design, Photoshop, Studio Lighting, Studio Photography, Social Media Marketing, Social Media, Illustrator, Magazines, Art, Fine Art Photography, Photos, Marketing, Film, Dreamweaver, Digital Media, Customer Service, Event Photography, Digital Photography, Image Editing, Editing, Lightroom, Advertising, Image Manipulation, Weddings, Management, Commercial Photography, Flash, Documentaries, Sales, Marketing Strategy, Photojournalism, Fashion, Canon, Street Photography, Natural Lighting, Facebook, Social Networking, Public Relations, Leadership, Event Management, Training, Team Building, Microsoft Excel, Networking, Project Management
Education
Sales and Service Training 2014 — 2014
Completed training in Sales and Service for the Insurance Industry
University College Cork 2013 — 2014
Classical and Ancient Studies
Casualty and Property Producer License
Casualty and Property Producer License, Insurance
Coláiste Stiofáin Naofa - CSN
Digital Imaging, Digital Media / Multimedia
St Johns College
Multimedia, Photographic Studies
FAS Training Centre
Internet and Technical Support, Internet and Technical Support
Udemy 2015 — 2015
Time Management & Productivity
Robert Half Technology April 2015 - Present
Teleperformance, USA September 2014 - April 2015
Speedway LLC April 2014 - August 2014
US Army January 2006 - September 2010
Skills
Afghanistan, Leadership, Combat, Military Training, Military Experience, Force Protection, Exercises, Operational Planning, High Pressure Situations, High Pressure..., National Security, Military Operations, Command, Army, Computers, Weapons, Tactics, Counterterrorism, Military, Security Clearance, DoD
Education
The Ohio State University 2012 — 2015
Bachelor's Degree, Physics & Political Science
Mississippi Gulf Coast Community College 2011 — 2012
Associate's Degree, Science, Honors
Instructure July 2015 - Present
Instructure, Inc. February 2012 - Present
Instructure, Inc. March 2012 - September 2013
Wasatch Software January 2012 - March 2012
Teleperformance, USA 2006 - 2007
Skills
Technical Support, Active Directory, XP, Windows, Computer Hardware, Windows Server, Operating Systems, Windows 7, Windows XP, Cloud Computing, Customer Service, Databases, HTML, Leadership, Linux, Microsoft Office, OS X, Process Improvement, SaaS, Salesforce.com, Team Leadership, Training, Troubleshooting
Education
The University of New Mexico 1998 — 2000
No degree, Computer Science
Motorola April 2015 - Present
Motorola October 2014 - March 2015
Motorola September 2013 - October 2014
Career Education Corporation January 2011 - August 2013
Enova Financial October 2009 - September 2010
Discover Financial Services February 2005 - September 2009
Chartered Marketing Services, Inc December 2003 - January 2005
Teleperformance USA January 2000 - January 2003
Johnson & Quin Inc January 1998 - January 2000
Skills
Call Center, Direct Marketing, Customer Experience, Analytics, Customer Retention, Customer Acquisition, Process Improvement, Vendor Management, Cross-functional Team..., Strategic Planning, Account Management, Customer Service, Management, Marketing, Salesforce.com, Strategic Partnerships, Customer Satisfaction, Team Building, Sales Management, Lead Generation, Leadership, Program Management, Strategy, CRM, Recruiting, Coaching, Team Leadership, New Business Development, Marketing Strategy, Sales Process, Call Centers, Sales, MSOffice, Webex ,..., B2B, Product Development, Budgets, Start-ups, Quality Assurance, Analysis, Executive Management, Training, Market Research, Sales Operations, Telecommunications, Instructional Design, Leadership Development
Education
University of Illinois at Urbana-Champaign 1994 — 1998
Bachelor of Arts, Political Science
Girl Scouts of Ohio's Heartland October 2014 - Present
Push Models June 2010 - Present
Macy's October 2013 - January 2014
Teleperformance, USA November 2011 - February 2013
Skills
Social Networking, Songwriting, Music, Blogging, Creative Writing, Modeling, Promotional Writing, Event Hosting, Social Media, Social Media Marketing, Promotions, Public Relations, Press Releases, Digital Media, Facebook
Education
University of Cincinnati 2008 — 2014
Bachelor of Arts (BA), Communication, General
Teleperformance, USA June 2009 - Present
Skills
Recruiting, Onboarding, Technical Recruiting, Human Resources, Interviews, Applicant Tracking..., Talent Acquisition, Networking, Employee Relations, Performance Management, Temporary Placement, Staffing Services, Vendor Management, Talent Management, Sourcing, Contract Recruitment, Succession Planning, Customer Service, Training, Leadership, Management, Team Building, Coaching, Call Centers, Customer Satisfaction
Education
University of Louisiana at Monroe 2004 — 2008
Psychology
U.S. Department of Veterans Affairs July 2014 - Present
US Army Reserves April 2014 - Present
Georgia Regents University August 2012 - Present
Teleperformance, USA March 2014 - July 2014
US Army Reserves March 2012 - April 2014
US Army September 2010 - March 2012
US Army September 2009 - January 2010
US Army September 2008 - September 2009
US Army March 2008 - September 2008
US Army November 2006 - March 2008
Skills
Army, Military Experience, Command, National Security, Microsoft Office, Oral & Written..., Research, Military Operations, Customer Service, Leadership, Human Resources, Organizational..., Military, DoD
Education
Georgia Regents University 2012 — 2015
Elementary Education and Teaching
Signal Captains Career Course 2010 — 2010
University of Idaho 2001 — 2005
BA, Political Science
3C Media November 2012 - Present
Teleperformance, USA 2011 - 2012
Cloud Printing Co. November 2001 - November 2010
KCEN-TV June 2000 - October 2001
KRBC-TV 1998 - 2000
KRBC-TV 1998 - 2000
KRBC-TV 1998 - 2000
M-Print February 1990 - May 1998
Richard Dillard Communications 1984 - 1986
Skills
Broadcast, Digital Media, Video Production, Radio, Advertising, Social Media, Television, Video, Radio Broadcasting, Production Managment, Video Editing, New Media, Social Media Marketing, Digital Marketing, Film
Education
University of Colorado Boulder 1986 — 1987
Certification, Applied Video and Film
Erie Construction May 2015 - Present
Mr. Fun's Costumes (Family Owned and Operated Retail) September 2010 - September 2013
Teleperformance, USA December 2008 - December 2010
Skills
ICOMS, Microsoft Office, JMP, Organizational..., Creative Writing, Critical Thinking, Customer Service, Social Media, Event Planning, Telecommunications, Team Leadership, Business Innovation, Entrepreneurship, Journal Entries, Data Entry, Data Analysis, Microsoft Excel, Microsoft Word, PowerPoint, Management, Teamwork, Time Management, Inventory Management, Telephone Skills
Education
The University of Akron 2011 — 2016
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, Has maintained a 3.0 GPA for 4 years
Citi Trends October 2014 - Present
RAVISH Clothing September 2013 - Present
Teleperformance, USA October 2013 - March 2014
Skills
Customer Service, Management, Marketing, Sales, Strategic Planning, Marketing Strategy, Social Media, Microsoft Office, Leadership, New Business Development
Education
C. E. Byrd High School 2008 — 2012
University of Louisiana at Monroe
Twenty20 Inc. October 2014 - Present
De Stijl Media 2006 - Present
Abstrakt Audio 2000 - Present
Whiskey Pickle Records January 2011 - January 2014
Intelligent Lighting Design 2011 - 2012
TakeOverRGV.COM 2007 - 2011
Banana Republic / Gap Inc. 2007 - 2008
Teleperformance, USA 2006 - 2007
Convergys 2004 - 2005
Ticketmaster 2003 - 2004
Skills
Video Production, Music Production, Camera Operation, Scriptwriting, Art Direction, Motion Graphic Design, Cinematography, Music Video Production, Graphic Design, Photography, Digital Cinema, Time-lapse, Visual Effects, Video Editing, Video Direction, Title Design, Music Education, Logo Design, Design, Ableton Live, After Effects, Pro Tools, Premiere, Photoshop, Design Production, Studio Camera Operation, Public Speaking, Social Networking, Networking, Digital Media, Media Production, File Management, Motion Graphics, Video, Videography, Film, Camera, Illustrator
Education
The Art Institute of California-Los Angeles 2014 — 2015
Digital Filmmaking & Video Production
The Art Institute of Austin 2011 — 2013
Digital Filmmaking & Video Production
The University of Texas-Pan American 2003 — 2005
Communication and Media Studies
Experis June 2015 - Present
Teleperformance, USA January 2013 - October 2014
Colombia Publica February 2012 - February 2014
PepsiCo November 2010 - December 2011
Contact Center Americas January 2010 - July 2010
Skills
WSUS, Group Policy, Active Directory, Computer Security, Continuous Process..., Windows 7, Office 365, Microsoft Exchange, VPN, Information Technology, Operating Systems, VMware, Virtualization, ISO 27001, PCI DSS, Microsoft Technologies, Powershell, Event Viewer, Lync, Lync Online, Cloud Computing, Exchange Online, Shell Scripting, IDS, IPS, Firewalls, Windows Server, Antivirus, CentOS, Ubuntu, VirtualBox, Networking, Network Security, SIEM, Log Management, Security, Customer Service, IT Operations, Active Directory..., Internal Audit, Network Administration, Servers, Technical Support, Troubleshooting, Information Security, Information Security..., Windows, DNS, Windows XP, Computer Hardware
Education
Universidad Piloto de Colombia 2006 — 2012
Systems Engineering, Systems Engineering
Colegio Adventista Emmanuel
High School/Secondary Diplomas and Certificates
Teleperformance, USA May 2014 - March 2015
Electronic Discount Sales August 2013 - May 2014
Skills
Customer Service, Technical Support, Always Willing to Learn, Sales, Troubleshooting, Selling, Research, Cashiering, Merchandising, Retail, Retail Sales, Testing, Time Management, Customer Satisfaction, Microsoft Word, Microsoft Office, PowerPoint
Education
My Computer Career 2014 — 2014
The University of Texas at Arlington 2012 — 2013
Treviños Photography September 2014 - Present
MCPhotography 2014 - Present
Teleperformance, USA December 2013 - May 2015
UTPA June 2013 - August 2013
Skills
Social Media, Graphic Design
Education
The University of Texas-Pan American 2009 — 2014
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
Makegreegogreen April 2011 - Present
Teleperformance, USA November 2010 - May 2012
Skills
Customer Service, Training, Microsoft Office, Leadership, Team Building, Microsoft Excel, Outlook, Social Networking, Call Center, Networking, Software Documentation, Coaching, Windows, Team Leadership, Call Centers, Staff Development, Active Directory, Windows 7, XP, Payroll, Management, Accounts Receivable, Human Resources, Leadership Development, Public Speaking, Employee Training, Microsoft Word, PowerPoint, Recruiting
Education
University of Phoenix 2007 — 2012
Jay's Cellular February 2015 - Present
Self-employed August 2012 - Present
Hampton Inn & Suites Pigeon Forge, Tn. June 2011 - May 2012
Teleperformance USA October 2009 - June 2011
Skills
Phone Skills, Phone Etiquette, IP PBX, reservationist, Computer Hardware, Solid computer skills, Windows 7, Windows XP Pro, Avaya IP Telephony, Citrix, Key Account Management, IP VPN
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Information Technology
South West Senior High
High School Diploma
Carey Law Firm, P.C. January 2013 - Present
Paparazzi Accessories March 2012 - April 2015
Garlington, Lohn & Robinson July 2001 - January 2013
Teleperformance, USA January 2000 - July 2001
Bartel's Ace Hardware September 1993 - August 1999
Skills
Outlook, Microsoft Word, Legal Research, Word, Microsoft Office, Customer Service, Excel, Data Entry, PowerPoint, Editing, Windows, English, Inventory Management, Troubleshooting, Writing, Administrative Support, Windows 7, Problem Solving, WordPerfect, ProLaw, PCLaw
Education
The University of Montana 1999 — 2001
Associate of Arts, Legal Assisting
Salish Kootenai College 1995 — 1997
Associate of Arts, Chemical Dependency Counseling
Teleperformance, USA January 2015 - Present
Beltone Hearing Centers May 2014 - Present
New Horizons Computer Learning Centers March 2013 - 2013
The Haven Inc. 2005 - 2012
Skills
Windows 7, Network + Certified, Windows Server 2012, Software Installation, XP, Laptops, Microsoft Certified..., Windows Server, Networking, DHCP, Group Policy, Active Directory, Windows XP, DNS, Servers, Server Administration, Computer Security, Antivirus, Technical Support, A+ Certified, Norton Ghost, TCP/IP, Windows Vista, Network Administration, Storage, Remote Desktop, Printers, Hardware Support, Microsoft Certified..., Help Desk Support
Education
University of Phoenix 2013 — 2015
Associate's Degree, Electronic Healthcare Records Certifcation, GPA 3.67
New Horizons Computer Learning Center 2013 — 2013
Certified in CompTIA A+ Network and Microsoft Certified Solution Associate, MCTS Windows Servers 2012
DeCarteret College 1992 — 1996
High School
Teleperformance, USA December 2014 - Present
Skills
BPO, Performance Management, Customer Service, Call Center, Workforce Management, Training, Customer Satisfaction, Customer Experience, Call Centers, Customer Retention, Hiring, Employee Training, Contact Centers, Coaching, Team Building, Operations Management, Leadership
Education
University of South Florida 1998 — 2001
Associate's Degree, Business, Management, Marketing, and Related Support Services
Teleperformance USA
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Healthcare, Teamwork, Social Media, Cpr Certified, Windows, Data Entry
Education
University of South Carolina Upstate 2008 — 2012
Bachelor's of Science, Experimental Psychology
Teleperformance, USA August 2015 - Present
Stripes Connivence Stores June 2014 - July 2014
Walmart October 2013 - April 2014
HEB August 2012 - June 2013
Skills
Cashiering, Loss Prevention, Merchandising, Retail, Store Operations, Inventory Control, Retail Sales
Education
Abilene High School 2010 — 2012
High school dipolma, High School/Secondary Diplomas and Certificates
The Art Institute of Austin
Associate's degree, Culinary Arts/Chef Training
Teleperformance, USA November 2014 - Present
ADP January 2012 - February 2014
SHPS October 2010 - January 2012
SHPS June 2008 - October 2010
Louisville Metro Government September 2007 - February 2008
YMCA October 1998 - September 2007
Christ Church United Methodist October 2006 - June 2007
St. Mark's United Church of Christ August 2004 - October 2006
FOODLink 1997 - 1998
Cathedral Heritage Foundation 1996 - 1996
Skills
Grants, Non-profits, Leadership, Strategic Planning, Fundraising, Team Building, Microsoft Office, Coaching, Community Outreach, Volunteer Management, Teaching, Program Management, Microsoft Excel, Project Management, PowerPoint, Microsoft Word, Account Management, Customer Satisfaction, Public Speaking, Training, Customer Service, Process Improvement, Leadership Development, Healthcare, Employee Benefits, Human Resources, Outsourcing, Call Centers, Nonprofits
Education
University of Louisville 1988 — 1994
MPA, BA, Public administration, Political Science, Philosophy
University of Kentucky 1983 — 1985
Ballard 1980 — 1983
High School Diploma
Wells Fargo March 2015 - Present
Wells Fargo March 2014 - Present
Teleperformance, USA October 2012 - March 2014
Skills
Computer Hardware, Troubleshooting, Networking, Technical Support, Customer Service, Call Centers, Customer Satisfaction, Telecommunications, Wireless Networking, Finance
Education
Tidewater Community College 2010 — 2012
Associate of Science (A.S.)
Teleperformance, USA June 2012 - Present
Teleperformance September 2010 - Present
Teleperformance February 2006 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2009 — 2012
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Intermountain Healthcare Data Center CFSIntermountain Healthcare2011 - 2012
Intermountain Healthcare 2009 - 2011
Teleperformance, USA 2008 - 2009
PVCOD 1998 - 2006
Municipio de Acatlan de Juarez January 2001 - December 2003
Skills
ITIL v3 Foundations..., Costumer Services, CompTIA A+, CompTIA Network+, Siemon Cabling Systems..., Dell Computers, Lenovo Certified, Amateur Radio Operator, Troubleshooting, Hospitals, Windows Server, Management, Mac Laptop, HIPAA, Leadership, Healthcare, EMR, Healthcare Information..., Information Technology, Customer Service, Process Improvement, Information Security
Education
Universidad de Guadalajara
Bachelor's Degree, Chemical Engineering
Xcel Marketing February 2014 - Present
Teleperformance USA April 2015 - August 2015
Teleperformance April 2014 - April 2015
Verisk Health 2012 - September 2013
MediConnect 2010 - 2012
MediConnect 2008 - 2010
MediConnect 2004 - 2008
MediConnect 2007 - 2007
MediConnect 2006 - 2007
MediConnect 2003 - 2004
Skills
Account Management, Sales, Sales Management, New Business Development, Team Building, Customer Service, Training, Call Centers, Business Development, Process Improvement, Management, Selling, Team Management, Operational Due..., Project Management, CRM, Leadership, Recruiting, Microsoft SQL Server
Education
University of Phoenix
B.S., Marketing
Teleperformance, USA February 2014 - Present
Skills
Criminal Law, Divorce Law, Personal Injury, Medical/Surgical, Medical Records, Legal Research, File Management, Microsoft Office, Medical Billing, Public Speaking, 10 Key, Research, Editing, PowerPoint, Strategic Planning, Microsoft Excel, Lexis, Microsoft Word, Family Law, Outlook
Education
Georgia State University 2006 — 2009
Bachelor of Arts, Political Science
The University of Georgia 2005 — 2005
Paralegal
Georgia Piedmont Technical College
Associate’s Degree, Human Resources Management/Personnel Administration, General, 4:00
Scentsy, Inc. (Corporate Office) September 2014 - Present
DQ Technologies, Inc. February 2014 - July 2014
Flextronics April 2013 - January 2014
Xerox September 2012 - April 2013
Wild Bill's Barbeque August 2011 - June 2012
Teleperformance, USA May 2010 - August 2011
WDS Global August 2009 - May 2010
Dish Network March 2007 - April 2009
Skills
Troubleshooting, Technical Support, Windows 7, Computer Hardware, Windows XP, Software Installation, Testing, Hardware, Operating Systems, Customer Service, Windows, Microsoft Office, Call Centers, Telecommunications, Information Technology, Customer Relations, Wireless, Customer Satisfaction
Education
University of Phoenix 2015 — 2017
Bachelor's degree, Psychology
University of Phoenix 2012 — 2014
Associate of Arts (AA), IT Support
Teleperformance, USA October 2014 - Present
Mascoma Valley Regional School District February 2013 - June 2014
UNH Campus Recreation December 2013 - May 2014
Price Chopper Supermarkets August 2012 - June 2013
mascoma valley regional H S October 2012 - May 2013
Grafton Country Store September 2012 - February 2013
Mickey's Roadside Cafe June 2012 - June 2012
Skills
Cooking, Culinary Skills, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Food Service, Food Safety, Event Planning, Food, Customer Service, Research, Baking, Cashiering, Inventory Management, Restaurants, Pastry, Catering
Education
University of New Hampshire 2011 — 2014
Associate's Degree, Culinary Arts
Hartford Area Career & Technology Center 2009 — 2011
High School Diploma, Cooking and Related Culinary Arts, General
Mascoma Valley Regional High School 2007 — 2011
High School Diploma, General Studies
Status Solutions September 2015 - Present
Status Solutions March 2015 - August 2015
Teleperformance, USA November 2013 - February 2015
InnoSource February 2013 - August 2013
Chipotle Mexican Grill July 2012 - December 2012
The Ohio State University March 2009 - June 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, Customer Support, Sales, Technical Support, Computer Hardware, Audio Engineering, Video Editing, Technology, Troubleshooting, Windows
Education
The Ohio State University 2009 — 2014
Teleperformance, USA June 2013 - May 2014
Assurant Solutions July 2012 - June 2013
Adecco Group September 2010 - March 2012
Skills
CSS, HTML, C#, Visual Studio, Microsoft Office, Adobe Creative Suite, ASP.NET
Education
University of Phoenix 2008 — 2010
Associate of Science (A.S.), Computer Software Engineering, 2.8
Bio - Chem Testing May 2014 - Present
Marshall University September 2013 - May 2014
IMG Live, LLC July 2010 - April 2013
Teleperformance, USA May 2008 - July 2010
Skills
Social Media Marketing, Social Media, Public Relations, Marketing Communications, Sales, Integrated Marketing, Microsoft Word, Public Speaking, Sponsorship, Marketing, Social Networking, Advertising, Marketing Strategy, Microsoft Excel, Negotiation, Event Management, Event Planning, Online Advertising, Microsoft Office, Call Centers, Relationship Marketing, Coaching, Online Marketing, Account Management, Training, PowerPoint, Customer Service, Sports Marketing, Sales Management, Team Leadership, Strategic Planning, Leadership Development, Team Building, Outlook, Brand Awareness, Staff Development, Leadership
Education
Marshall University 2012 — 2014
Master of Science (MS), Environmental Science
University of South Carolina-Columbia 2005 — 2009
BS, Biology/Biological Sciences, General
Universidad Francisco de Vitoria 2007 — 2007
Spanish Language and Literature
Teleperformance, USA September 2015 - Present
Teleperformance, USA June 2010 - Present
Aegis PeopleSupport Inc. February 2003 - June 2010
Skills
COPC Certified, Registered Coordinator, High Performance..., BPO, COPC, Workforce Management, Outsourcing, Service Delivery, Call Center, Contact Centers, Outsourcing Management, Operations Management, Training, Offshoring, Lead Generation, Customer Experience, Customer Satisfaction, Management, Performance Management, Telemarketing, Vendor Management, Sla, Transition Management, Call Centers, Inbound Marketing, Process Improvement, Team Management, Soft Skills, CRM, IEX, Process Excellence, Customer Retention, Contact Center..., KPO, Call Center Development, Employee Engagement, Process Migration, Business Process..., MIS, Process Management
Education
University of Santo Tomas
Exeter Finance Corp. September 2014 - Present
Black Turtle Services August 2013 - September 2014
Teleperformance, USA March 2011 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teamwork, Inventory Management, Data Entry, Time Management, Team Building, Access, Coaching, Team Leadership, Administration
Education
University of Alaska Anchorage 2008 — 2009
Albani January 2009 - Present
Teleperformance, USA February 2007 - February 2010
Skills
Wholesale, Merchandising, Retail, Sales Management, Sales, New Business Development, Marketing Strategy, Luxury Goods, Inventory Management, Negotiation, Customer Service, Fragrance, International Sales, Marketing
Education
Abaco
Universidad de San Martín de Porres
Bachelor's degree, Accounting and Finance
Teleperformance USA June 2014 - Present
Teleperformance USA July 2012 - June 2014
Park City Mountain Resort December 2009 - September 2012
Skills
Cisco IOS, Cisco Nexus, Cisco ASA, Telephony, Routing Protocols, BGP, Cisco VPN, Microsoft Office, Customer Service, Microsoft Project, Project Management, MS Project, Microsoft Excel, Oracle SQL, Java, Visio, Heavy Equipment, MPLS, ITIL Process, Systems, Technology Change..., Programming, Procurement Systems, Inventory Management, Inventory Control, Inventory Accuracy, Inventory Distribution
Education
University of Arizona, Eller College of Management 2005 — 2009
Bachelor of Science (BS), Management Information Systems
freelance photohrapher April 2005 - Present
Teleperformance, USA November 2004 - April 2005
Convergys March 2000 - July 2000
Skills
Typing, Clerical Skills, Computer Literate, Customer Service, Web Design, Graphic Design, Graphics, HTML, XHTML, Illustrator, Internet, Microsoft Office, Social Media, Social Networking, Photoshop, PowerPoint, Photography, Telecommunications, Teamwork, Adobe Lightroom
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2014
Bachelor of Science (B.S.), Photography
Clearfield Job Corps 2001 — 2002
Business Clerical and Culinary Arts
Nature's Sunshine October 2014 - Present
Teleperformance, USA July 2012 - July 2014
Wallstreet investor network November 2007 - February 2008
Storrs Inc November 2001 - November 2007
Skills
Customer Service, Troubleshooting, Management, Leadership, Microsoft Word, Customer Satisfaction, Team Leadership, XML, Training, Call Centers, Microsoft Excel, PHP, MySQL, Outlook, Public Speaking
Education
University of Phoenix 2012 — 2016
Associate'
Utah Valley University 2003 — 2004
Teleperformance USA July 2013 - October 2014
ABC WORKSHOPS June 2012 - May 2013
Skills
Customer Service, Technical Support, Issue Resolution, Administrative Functions, Persuasive Presentations, Coaching, Teaching, Staff Development, Project Management, Training, Leadership Development
Education
University of Phoenix 2004 — 2006
Bachelor of Science (BS), Business Administration and Management, General, 3.68
H&R Block January 2014 - Present
Teleperformance, USA April 2013 - September 2013
County of San Bernardino IHSS August 2008 - March 2013
Los Angeles Unified School District October 2001 - February 2009
America West Airlines May 2000 - March 2003
Community Development Commission July 1995 - May 2000
Skills
Customer Service, Human Resources, Budgets, Accounting, Lotus Notes, Microsoft Excel, Financial Accounting, Microsoft Word, Microsoft Office, Finance, Recruiting, Teaching, Strategic Planning, Payroll, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Management
University of Phoenix 2005 — 2007
Bachelor's Degree, Business Management, GPA 3.2
Teleperformance, USA September 2014 - Present
IndyFurCon August 2011 - Present
Anthrocon inc June 2011 - Present
Morphicon May 2010 - Present
Pipey Friends and More May 2009 - Present
Kroger October 2013 - September 2014
The Roscoe Room February 2014 - June 2014
The Ohio State University September 2011 - December 2013
Walmart September 2010 - June 2013
NASPC show 2013 - 2013
Skills
Art, Sculpture, Drawing, Visual Arts, Photoshop, Fine Art, Adobe Creative Suite, Baking, Graphic Design, Creative Writing, Painting, Video Editing, Cake Decorating, Social Networking, Editing, Printmaking, Customer Service, Photography, Digital Photography, Social Media, Contemporary Art, Sketching, Music, Audio Editing, Graphics, Knitting, Bakery, Bread, Craft, Designing, Sewing, Cashiering, English grammar, PowerPoint, Ceramic, Microsoft Word, Public Speaking, Image Editing, Visual Merchandising, Close Attention to..., HTML, Organization, Fast Learning, Inventory, Cash Register, Goal Oriented, Fiction Writing, Science Fiction, Food Service, Wire Framing
Education
The Ohio State University 2011 — 2013
Bachelor of Fine Arts, Sculpture
University of Cincinnati 2008 — 2011
Art/Art Studies, General
Granville High School 2004 — 2008
GED, General Studies
Columbus Jewish Day School 1997 — 2004
Teleperformance, USA January 2015 - Present
R Systems Ltd April 2013 - November 2014
Photon Infotech November 2011 - November 2012
ARA Pvt. Ltd. September 2009 - November 2011
Skills
Business development, Key Account Management, SAP/ABAP, Bid Analysis, Lead Generation, Market Research, EOIs/ RFPs/ RFQs, Cold Calling, Client Handling, Bid management, Bid preparation, CRM, RFQ, Business Development, Bid Preparation, Salesforce.com, Analysis, Start-ups, Strategy, Management, Competitive Analysis, B2B, Pre-sales, Team Building, Strategic Partnerships, Team Management, Customer Acquisition, SaaS, Vendor Management, Solution Selling, Product Management, Outsourcing, Mobile Devices, Business Intelligence
Education
University of Madras 2012 — 2014
Master of Business Administration (MBA), International Business
Delhi Public School - Faridabad
12th, Non Medical, 1st
Lingayas Institute of Management and Technology
B.E, Computer Science
DISA July 2015 - Present
Oracle October 2011 - July 2015
First Step House July 2010 - October 2011
ATK May 2009 - November 2009
Teleperformance, USA 2006 - 2007
Skills
Operating Systems, Linux, Hardware, Data Center, Networking, Sun Storage, Cloud Computing, System Administration, Virtualization, Solaris, Troubleshooting, Sun, Unix, RedHat, Cisco Technologies, VMware, SCCM, VBScript, AutoIt, Wise Packaging Studio, AdminStudio, App-V, Windows, Tape Libraries, Sun Server, Exadata, Exalogic, ZFS, Xen, VirtualBox, High Availability, Active DoD Secret...
Education
Universitat Rovira i Virgili 2008 — 2008
Associate of Arts (A.A.), Spanish Philology
Weber State University 2001 — 2008
Bachelor's Degree, Computer Science - Network Administration and Security
EMC December 2012 - Present
Unisys Technical Services August 2012 - November 2012
Convergys July 2009 - July 2012
Affordable Computer Repair - ACR. May 2009 - December 2009
Unisys June 2008 - April 2009
Teleperformance USA May 2007 - November 2007
Six Flags New England May 2005 - November 2005
Specto Tecnologia - SC/SP - Brazil November 2002 - April 2005
Skills
Windows, XP, Microsoft Exchange, Windows Vista, Linux, Troubleshooting, Technical Support, Hardware, Software Installation, HTML, MySQL, SQL, Databases, Networking, PHP, Photoshop, Outlook, Citrix, Laptops, Help Desk Support, Windows 7, Computer Hardware, Active Directory
Education
Universidade Presbiteriana Mackenzie 1998 — 2003
Marketing Advertisement
Liceu Pasteur 1992 — 1996
High School, Normal
Teleperformance, USA November 2013 - Present
Interactions Corporation October 2012 - September 2013
Faneuil Inc. June 2009 - December 2012
Inspyre Solutions Inc. (formerly The Faneuil Group) March 2007 - June 2009
The Faneuil Group February 2002 - March 2007
The Faneuil Group January 1998 - February 2002
AT&T Transtech (Convergys) October 1994 - January 1998
Skills
Call Center, Contract Negotiations, Customer Relations, New Business Development, Sales Management, Strategic Planning, Customer Acquisition, Client Services, P&L Management, BPO, Account Management, B2B, Team Building, Operations Management, Business Strategy, Customer Service, Performance Management, Negotiation, Customer Satisfaction, Sales, Call Centers, Team Leadership, Contact Centers, Process Improvement, Contract Negotiation, Business Development, Program Management, Leadership, Management, Change Management, Training, Start-ups, Financial Services, Coaching, Customer Retention, CRM, Strategic Partnerships, Lead Generation, Outsourcing, Strategy, Vendor Management, Executive Management, Solution Selling, Sales Process, Salesforce.com, Customer Experience, Sales Operations, Direct Sales, Selling, Forecasting
Education
University of Manitoba 1990 — 1994
Economics, Labor Studdies
J.H. Bruns
Advanced Technology Group (atg) May 2013 - Present
Spring Mobile October 2009 - July 2013
Teleperformance, USA November 2004 - April 2009
Skills
Management, Competitive Analysis, Software Development, Billing Systems, Wireless, Telecommunications, Cloud Computing, Testing, Customer Service, Team Leadership, Training, Retail, Java, MySQL, Requirements Gathering, Product Development, Enterprise Software, CRM, Customer Satisfaction, Telecommunications..., Solutions Design, Requirements Analysis, PHP, Python, REST, SOAP, APIs
Education
The University of Montana - School of Business Administration 2011 — 2014
Bachelor of Science (B.S.), Management Information Systems, General
Ground Control LLC January 2011 - December 2011
kgb November 2008 - February 2009
Teleperformance, USA December 2007 - August 2008
Skills
Windows, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Java, English, Troubleshooting, Networking
Education
University of Alaska Southeast 2010 — 2013
AAS Computer Networking Technician, Networking, 3.9
Medina Valley High School 2004 — 2007
Michelin October 2012 - May 2014
Brookland Banquet and Conference Center May 2013 - August 2013
University of South Carolina McCutchen House May 2011 - August 2011
Teleperformance, USA May 2009 - July 2009
Skills
Customer Satisfaction, Customer Service, Leadership, Social Media, Social Networking, Team Building, Teamwork, Inventory Management, Time Management
Education
University of South Carolina-Columbia 2011 — 2013
Bachelor of Science (B.S.), Hospitality Management
Dutch Fork High School 2004 — 2008
Dipolma
Arrow Electronics February 2014 - Present
Do Good Health Care January 2011 - Present
Staffmark/Kellys May 2010 - Present
Luxottica Group March 2012 - May 2012
Respite Connections March 2010 - February 2011
Teleperformance, USA March 2009 - June 2009
Skills
Inventory Management, Retail, Management, Telephone Skills, Customer Service, Forklift Operator, Warehousing, Inventory Control, Microsoft Office, Logistics, Home Theater, Microsoft Excel, Troubleshooting, Distribution Center..., Microsoft Word, Sales, Computer Hardware
Education
Mycomputercareer.com 2013 — 2014
Networking systems administration, ICT
Alia Health Services 2012 — 2013
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide, STNA
University of Ghana 1996 — 1998
Associate's degree, Statistics
Teleperformance, USA January 2014 - Present
iParametrics, LLC January 2008 - December 2013
American Van Lines August 2008 - August 2013
Miller Legg May 2004 - November 2007
Rhon Ernest Jones Consulting Engineers January 1999 - May 2004
Simonds Collins Simonds EPD August 1996 - January 1999
Caruso Land Planning & Design January 1990 - August 1996
Environmental Design Assoc August 1985 - December 1989
Sasaki Associates June 1979 - August 1985
Skills
Urban Design, Landscape Architecture, Parks, Land Use Planning, Land Development, Site Plans, Comprehensive Planning, Urban Planning, Feasibility Studies, AutoCAD, LEED, Entitlements, Proposal Writing, Contract Negotiation, LEED AP, Water, GIS, Site Planning, Sustainability, Zoning, ArcGIS, Mixed-use, Regional Planning, SketchUp, Transit-oriented..., Economic Development, Project Planning, Placemaking, Design Research, Landscape Design, Redevelopment
Education
The Ohio State University 1975 — 1979
BS, Landscape Architecture
Circleville SHS 1969 — 1973
HMS Restaurant Manager/ Delivery DriverDonatos PizzaSeptember 1999 - August 2013
Gap Inc. November 2012 - April 2013
Apex Technology Systems, Inc. September 2012 - November 2012
Teleperformance, USA September 2011 - March 2012
Teleperformance, USA April 2007 - October 2007
United Parcel Service October 1996 - July 1999
Skills
Active Directory, Group Policy, TCP/IP protocols, Windows 7
Education
The Ohio State University 2001 — 2004
Bachlors of Humanitarian Arts, Linguistics
Blue Acorn June 2013 - Present
Blue Acorn February 2013 - June 2013
Teleperformance, USA March 2009 - March 2013
Skills
Microsoft Office, PHP, Microsoft Excel, HTML, CSS, JavaScript, Linux, SQL, Java, MySQL, Databases, Programming, Web Development, HTML 5, Git, HTML5
Education
University of South Carolina-Columbia 2010 — 2012
Bacherlor's of Science in Engineering, Computer Engineering
Tech Mahindra January 2015 - Present
Teleperformance, USA February 2011 - December 2014
NCO Customer Management June 2009 - October 2010
TRG Customer Solutions March 2008 - May 2009
Stream International January 2001 - December 2007
Skills
Strategy, BPO, Business Development, CRM, Call Center, Call Centers, Channel, Contact Centers, Customer Satisfaction, Integrated Marketing, Lead Generation, Leadership, Outsourcing, Management, Sales, Sales Management, Sales Process, Selling, Strategic Partnerships, Team Management, Telecommunications, Account Management, Contract Negotiation, Customer Experience, Customer Retention, EMEA
Education
The University of Texas at Arlington 1981 — 1985
BBA, Marketing
Final Cut September 2012 - Present
Speedway LLC January 2012 - September 2012
Limited Brands August 2011 - November 2011
Acloche May 2011 - August 2011
Teleperformance, USA February 2011 - May 2011
Wireless Retail Expert July 2010 - November 2010
Petco Co. February 2010 - June 2010
JCAS Group Inc January 2006 - August 2009
Old South Building Corporation (OSBC) June 2008 - August 2008
Target September 2007 - February 2008
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales, Microsoft Excel, Troubleshooting, Outlook, Retail, Microsoft Word, Inventory Management, PowerPoint, Team Leadership, Leadership, Access, Windows, Management, Training, Time Management, Teamwork
Education
The Ohio State University 2008 — 2010
In Progress, Aerospace Engineering, Spanish
Prince George High School (2004-2008) 2004 — 2008
Honors Diploma
John Tyler Community College 2007 — 2007
CenturyLink July 2014 - Present
CenturyLink December 2003 - Present
Teleperformance USA May 2001 - November 2003
Stevens Communication November 1999 - November 2000
Packard Bell NEC 1995 - 1999
Skills
Servers, Network Administration, TCP/IP, Networking, HTML, VPN, Troubleshooting, Linux, Windows, Computer Hardware, Operating Systems, MySQL, SQL, Technical Support, System Administration, XP, Hardware, OS X, NCON, View1, Remedy, WFA/DO, WFA/C, RX, PHP, Apache, Windows XP, Routers
Education
University of Phoenix 2002 — 2005
BS (Hons.), Information Technology, 3.94
Tata Consultancy Services January 2013 - Present
indiePub January 2012 - October 2012
Zoo Games Inc. August 2011 - January 2012
Emerson Network Power February 2006 - August 2011
Teleperformance, USA July 2005 - June 2006
Hocking Technical College September 2002 - March 2003
Skills
JavaScript, HTML + CSS, Java, XML, XSLT, Visual Studio, ActiveX, ASP.NET AJAX, PHP, Shell Scripting, Project Management, System Testing, Mobile Product..., iOS development, Android Development, Android SDK, HTML, jQuery, Android, Unity3D, C#, Software Development, Agile Methodologies, CSS, Web Services, Web Applications
Education
ITT Technical Institute - Norwood 2003 — 2005
Associates, Applied Science - Multimedia
The Ohio State University 1998 — 2002
Computer Science
Granville High School 1994 — 1998
Diploma
Lowe's Companies, Inc. June 2014 - Present
South-Western City School District March 2014 - Present
h.h. gregg February 2011 - March 2013
Meridian Senior Living April 2010 - March 2011
Teleperformance, USA January 2009 - October 2009
Emeritus December 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Public Speaking, Research, Teamwork, Social Media, Windows, Editing, Sales, Outlook, Time Management, Data Entry, Inventory Management, Retail, Higher Education, Budgeting, Financial Accounting, Psychology, Marketing Strategy, Market Research
Education
University of Phoenix 2014 — 2015
Bachelor's Degree, Health/Health Care Administration/Management
University of Phoenix 2012 — 2013
Associate's Degree, Health/Health Care Administration/Management, 3.6
Grove City High School 2003 — 2007
College Prep
Google June 2012 - Present
University of Illinois Housing Department August 2008 - December 2011
University of Illinois at Urbana-Champaign June 2010 - September 2011
Teleperformance June 2007 - August 2007
Teleperformance USA June 2006 - August 2006
Skills
Matlab, Troubleshooting, C++, Databases, HTML, Data Analysis, C, Python, PHP, Analysis, Java, Physics, CSS, Linux, Software Development, Microsoft Office, Technical Consultation, Customer Relations, Analytical Skills, Research, JavaScript, Unix, SQL, Programming, Web Development, Windows, Linux System..., OS X, Cisco Networking, Customer Service
Education
University of Illinois 2007 — 2011
Bachelor of Science (B.S.), Physics
University of Texas Rio Grande Valley Police Department December 2014 - Present
UTPA Police Department August 2012 - November 2014
University of Texas - Pan American Writing Center January 2011 - August 2012
CROSSMARK June 2011 - August 2011
Pilot Flying J March 2011 - April 2011
Teleperformance, USA October 2010 - December 2010
The University of Texas - Pan American August 2006 - December 2010
Skills
Proofreading, Social Networking, Editing, Research, Security, Disaster Response, Emergency Procedures, Community Outreach, First Aid, SPSS, Higher Education, Social Media, Data Analysis, Politics, International Relations, Public Speaking, Program Development
Education
The University of Texas-Pan American 2011 — 2013
Master of Science (MS), Sociology, 3.5
The University of Texas-Pan American 2006 — 2010
Bachelor of Arts (BA), Sociology, 2.47
InsideSales.com November 2012 - January 2013
Streetsmart International Inc April 2012 - August 2012
Teleperformance USA November 2010 - August 2011
Barrett Pest Control Inc March 2010 - August 2010
XanGo LLC November 2008 - April 2010
Pinnacle & Icon Security Inc October 2007 - March 2010
LDS Mission September 2005 - October 2007
Sole Outdoors February 2004 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Teamwork, Customer Service, Social Media, Market Research, SaaS, Sales, Management, Inside Sales, Business Development, Door to Door, Business Writing, Financial Analysis, Financial Reporting, Financial Modeling, Finance, Financial Accounting, Corporate Finance, Accounting, Cross-cultural Teams, Cross Selling, Critical Thinking, Strategic Planning, Business Strategy, Strategic Financial..., Strategy, Strategic Negotiations, International..., Negotiation, Economics, Economic Policy, International Economics, Foreign Exchange, Foreign Currency, Foreign Exchange..., Hedging, FX Hedging, Account Management, Training, Salesforce.com, Public Speaking, CRM, Team Leadership, Leadership, Recruiting, Lead Generation
Education
Thunderbird School of Global Management 2013 — 2014
Master of Business Administration (MBA), Finance, 3.7
Utah Valley University 2009 — 2012
Bachelor of Science (B.S.), Economics, 3.41
FedEx Ground November 2014 - Present
Teleperformance, USA October 2013 - December 2013
Illinois River Winery June 2013 - July 2013
Capstone Logistics, LLC December 2012 - February 2013
Macy's July 2012 - December 2012
US Navy April 2011 - December 2011
United States Navy June 2008 - April 2011
Skills
Outstanding..., Persuasiveness, Analysis, Easily Adaptable, Critical Thinking, Learning Quickly, Enthusiasm to learn, Improvisation, Supervisory Skills, Report Writing, Dependable Team Player, Quality Assurance, Electronic Maintenance, Mechanical Maintenance, Troubleshooting, Leadership, Communication, Management, Weapons, Navy, Sales
Education
University of Phoenix 2012 — 2014
Bachelor's of Science (BS), Psychology, A
Wayland Baptist University 2004 — 2006
Swan Brewing, LLC April 2014 - Present
TQ Construction Services March 2013 - December 2014
Teleperformance March 2009 - February 2013
Teleperformance USA April 2009 - December 2009
Azzarelli Site Development October 2005 - August 2008
Pepin Distributing Company February 2003 - October 2005
Skills
Leadership, Customer Satisfaction, Management, Outsourcing, Workforce Management, Customer Service, Sales, Contact Centers, Operations Management, Customer Experience, Training, Telemarketing, Call Center, Team Management, BPO, CRM, Technical Support, Call Centers, Customer Retention, Time Management, Service Delivery, Call Center Development, Performance Management, Process Improvement, Telecommunications, Avaya, Sla, Team Leadership, Account Management, Employee Engagement, Contact Center..., Coaching, Forecasting, Team Building, Change Management, Troubleshooting, Analysis, Cross-functional Team..., Sales Management, Business Analysis, Talent Acquisition, Strategy, Key Performance..., Project Management, ACD, Sourcing, Project Planning, Process Scheduler, Leadership Development, Program Management
Education
University of Florida - Warrington College of Business Administration 2015 — 2016
Bachelor’s Degree, Business Administration and Management, General
Polk State 2013 — 2014
Associate of Arts (A.A.), Accounting and Finance
University of South Florida 1998 — 2000
business studies
King High School 1994 — 1998
International Baccalaureate
University of Florida
Bachelor of Business Administration (B.B.A.)
Teleperformance, USA January 2015 - June 2015
Overton Brooks VA medical center June 2014 - June 2015
Walmart March 2014 - June 2014
Atlanta VA medical center March 2013 - April 2014
Cato Corporation June 2012 - February 2014
Skills
Customer Service, Cash Management, Microsoft Word, Administrative Work, Clerical, Supervisory Skills, Consulting, Warehousing, Management, Sales, Retail, Cashiering, Microsoft Office, Inventory Management, Microsoft Excel, Merchandising, PowerPoint, Teamwork, Time Management, Data Entry, Customer Satisfaction, Inventory Control, Account Management, Communication, Team Building
Education
University of Phoenix-Southern Arizona Campus 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Nudge November 2014 - Present
Professional Marketing International April 2010 - October 2014
Check Into Cash February 2010 - April 2010
Unisys June 2008 - February 2010
Vonage January 2008 - April 2008
BYU – Office of Information Technology July 2007 - December 2007
Sento March 2005 - January 2007
Teleperformance USA January 2003 - January 2005
Convergys January 2002 - September 2002
Skills
Troubleshooting, Customer Service, Training, Microsoft Office, Technical Support, Hardware, CPV Marketing, Writing training..., Online Campaign..., Email Marketing, Social Media Marketing, PPC Marketing, Help Desk Support, Microsoft Word, SEO, Typing to 60 WPM, Microsoft Windows 98,..., Routers, Sales
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Management, 3.73
Teleperformance USA 2006 - Present
SOS Staffing 2003 - 2006
May Department Stores 1987 - 2003
Education
University of Oregon 1987 — 1992
BS, Sociology
Verizon Wireless February 2014 - Present
Discover Card November 2013 - July 2015
Express Locations June 2013 - September 2013
CLEARLINK January 2012 - June 2013
Teleperformance USA August 2010 - December 2011
Vanguard Car Rental July 2007 - August 2007
Skills
Sales, Technical Support, Management, Roadside Assistance, Bilingual, Customer Service, Customer Satisfaction, Team Leadership, Social Networking, Call Centers, Customer Experience, Retail, Team Building, Direct Sales, Social Media
Education
Universal Technical Institute of Arizona Inc 2009 — 2010
Associate of Science (A.S.)
Granger high school 2004 — 2007
Diploma
McKesson November 2012 - Present
PSS November 2012 - October 2013
PSS July 2012 - November 2012
CDI MARINE March 2012 - July 2012
SOUTH CAROLINA VOCATIONAL REHABILITAION SERVICES January 2011 - May 2011
TELEPERFORMANCE USA December 2009 - April 2010
Skills
Accounting, Invoicing, Tax, QuickBooks, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Access, Customer Service, Inventory Management, Team Leadership, Account Management, Research, Payroll, Management, Contract Pricing, JD Edwards, Sales Tax, Contracts Administrators, Medical Devices, Surgical Instruments, Vaccines, RX Suppliers, Accounts Receivable, Financial Reporting, Financial Analysis, General Ledger
Education
MOORE SCHOOL OF BUSINESS, University of South Carolina 2006 — 2011
Bachelor of Science, Business Administration; Accounting
University of South Carolina-Columbia 2006 — 2011
Bachelor of Science Business Adminstration, Accounting
Stock Building Supply January 2014 - Present
Smith's Food & Drug, a Division of The Kroger Co. January 2012 - January 2014
Berlitz Corporation March 2009 - August 2012
Kroger Manufacturing, a Division of The Kroger Co. October 2010 - January 2012
ACS (now a part of Xerox) September 2006 - August 2007
Teleperformance USA October 2005 - September 2006
Delta Air Lines April 1988 - October 2005
Skills
Public Speaking, Human Resource..., Performance Improvement, Leadership Development, Organizational Learning, Employee Relations, Employee Engagement, Organizational..., Performance Management, Spanish, Change Management, Employment Law, Personnel Management, Employee Motivation, Leadership, Staff Development, Coaching, Management, Training, Talent Management, Employee Training, Human Resources, Career Development, Human Resource..., Learning & Development, Recruitment/Retention, Compensation & Benefits, Federal & State Labor..., Organizational Change, Interviews, Time Management, Recruiting, Training, Team Building, Onboarding, Talent Acquisition, Strategic Planning, Employee Benefits, Workforce Planning, Succession Planning, Conflict Resolution, Customer Service
Education
University of Phoenix
Masters, Organizational Management
Weber State University 1988 — 1993
Bachelors, Spanish
Teleperformance, USA April 2015 - Present
Exit First Reality April 2015 - Present
Federal Reserve Bank July 1985 - September 2014
Skills
Real Estate, Insurance, Procurement, Contract Negotiation, National Association of..., Property and Casualty..., Negotiation, Process Improvement, Customer Service, Vendor Management, Management, Banking, Finance, Financial Risk, Budgets, Sales, Buyers, Analysis, Pricing, Operations Management
Education
Mosley School of Real Estate 2014 — 2015
Real Estate
University of Phoenix
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.66
Virginia Union University
Bachelor's degree, Business Administration and Management, Accounting, 3.165
Teleperformance, USA August 2009 - Present
Skills
Active Directory, Troubleshooting, Desktop Computers, Wireless Networking, Network Administration, Scripting, VPN, Windows Server, Storage, Information Technology, IT Service Management, Avaya IP Telephony, IT Project & Program..., Computer Hardware, Networking, Operating Systems, Software Installation, Cisco Technologies, Microsoft Exchange, Call Centers, Customer Service
Education
University of Central Florida 1999 — 2002
Bachelor of Science (BS), Business Administration, Management and Operations
Teleperformance, USA August 2015 - Present
Teleperformance, USA January 2015 - August 2015
Teleperformance, USA May 2015 - July 2015
Fueled By Ramen Records August 2009 - February 2015
Livin' Like A Local February 2014 - November 2014
Alzheimer's Association® May 2014 - September 2014
Iron City Birmingham February 2014 - May 2014
Vector Marketing March 2013 - November 2013
Skills
Social Media, Recruiting, Oral & Written..., Social Networking, Creative Problem Solving, Social Media Marketing, Advertising, Marketing, Interviews, Public Relations, Instagram, Twitter, Microsoft Office, Microsoft Word, Customer Service, Blogging, Leadership, PowerPoint, Klout, Phone Manner, Event Management, Sales, Problem Solving, Facebook, Event Planning, Press Releases, Public Speaking, Fundraising, Communication, Training, Time Management, Microsoft Excel
Education
University of Alabama at Birmingham 2008 — 2012
Communications
Spain Park High School 2004 — 2008
Advanced Academic High School Diploma, College Preparatory Program
Bay Pointe Technology 2014 - 2015
Diversified Employee Solutions March 2013 - November 2014
Treelight Creative February 2010 - January 2013
Teleperformance, USA April 2006 - December 2009
Skills
Microsoft Exchange, Web Development, Network Security, Project Management, Microsoft Office, Computer Hardware, PHP, Computer Security, CSS, MySQL, Striping, Computer Repair, Graphic Design, Web Design, Web Application Design, Information Security, Software Project..., Software Documentation, A+ Certified, CompTIA Network+..., Office Management, Firewalls, VPN, HTML5, PhpMyAdmin, WordPress, Adobe Creative Suite, UAV, Volusion, E-commerce, E-commerce SEO, SEO, WooCommerce, Technical Support, Active Directory, Windows Server, System Administration, Networking, Disaster Recovery
Education
The University of Akron 2005 — 2008
Bachelor's degree, Computer Science, 4.0
Teleperformance, USA August 2013 - Present
T-Mobile January 2009 - June 2012
Skills
45 WPM, HIPAA, 10 Key, Data Entry, Microsoft Office, Communication
Education
Ultimate Medical Academy 2014 — 2014
College Diploma, Medical Insurance Specialist/Medical Biller, 3.38
DialAmerica Marketing June 2007 - Present
Synergy Solutions 2005 - 2007
Teleperformance USA 2004 - 2005
Transworks 2004 - 2005
first Ring 2001 - 2003
ICICI 2001 - 2003
TPG 2001 - 2003
ProMark One 1996 - 2000
Telespectrum / ProMark One 1996 - 2000
Promark One Marketing Services 1996 - 1999
Skills
Call Center, Customer Service, Customer Retention, Insurance, Client Services, Consultative Selling, Multi-channel Marketing, Customer Experience, Customer Relations, Account Management, New Business Development, Negotiation, Lead Generation, Budgeting, Vendor Management, Process Improvement, Telemarketing, Sales Support, BPO, Contract Negotiation, Telecommunications, Operations Management, Sales Management, Strategic Planning, Coaching, Contract Negotiations, Vendor Relations, Marketing Strategy, Customer Satisfaction, Outsourcing, Sales Operations, Solution Selling, Management Consulting, Program Management, Call Centers, Sales Process, Sales, Selling, Business Development, Management, Direct Marketing, Team Building, Leadership, Financial Services, CRM, P&L Management, Budgets, Inbound Marketing, Cross-functional Team..., B2B
Education
University of Nebraska at Kearney 1991 — 1993
Finance & Accounting
Xerox January 2015 - Present
CenturyLink August 2014 - January 2015
Kohl's Department Stores October 2013 - November 2013
Teleperformance, USA July 2012 - March 2013
Bath & Body Works March 2012 - May 2012
V.G.H. Computer Services July 2010 - May 2012
Payless ShoeSource July 2009 - July 2010
Teleperformance, USA July 2008 - July 2009
Skills
Mac OS, Apple iOS, Technical Support, Customer Service, Windows, Microsoft Office, 70 WPM, Team Building, Leadership, Telecommunications..., Creative Strategy, Idea Person, Organization Skills, Research, Communication, Reliability, Data Analysis, Data Entry
Education
University of Idaho 2007 — 2012
Bachelor’s Degree, English Literature & History, minor in Religious Studies
Teleperformance, USA August 2015 - Present
Prospect Education, LLC September 2014 - July 2015
Morrison University October 2012 - August 2014
University of Phoenix March 2008 - October 2012
Skagen Designs March 2002 - February 2008
iGo, inc March 2000 - March 2002
Skills
Leadership, Management, Marketing, Brand Development, Marketing Communications, Organizational..., Product Development, Innovation Management, Customer Service, Higher Education, Marketing Strategy, Program Management, Higher Education..., Social Networking, Microsoft Office, Research, E-Learning, Admissions, Problem Solving, Career Counseling, Leadership Development
Education
University of Phoenix 2011 — 2012
Graduate Certificate, Marketing
University of Phoenix 2009 — 2011
MM, Masters of Management
University of Phoenix 2007 — 2009
BS, Business Management
Brookstone Schools January 2015 - Present
Carolinas Healthcare System September 2012 - Present
Brookstone Schools September 2010 - September 2012
University of Akron August 2008 - July 2010
Teleperformance USA May 2007 - October 2008
Multimedia Broadcasting Co. May 2002 - October 2003
FedEx IAS Ghana January 2001 - January 2002
Skills
•Excellent..., •Analytical thinking,..., •Worship leading and..., Analytical Skills, Financial Analysis, Microsoft Excel, Management, Customer Service, Teamwork, Coaching, Marketing, Training, Analysis, Sales, Team Leadership, Time Management, Team Building, Banking, Leadership, Data Analysis, Risk Management, Microsoft Word, Accounting, Strategic Planning, PowerPoint, Business Strategy, Microsoft Office, Budgets, Business Planning, Project Planning, Auditing, Change Management, Project Management, Leadership Development, Financial Reporting, Strategic Financial..., Outlook
Education
The University of Akron 2008 — 2010
MBA, Finance
University of Ghana 1998 — 2002
Bachelor of Science, Banking and Finance
Bishop Bowers School
St Roses Secondary School
Chumney & Associates April 2013 - Present
Teleperformance, USA January 2009 - April 2013
Al Packer Ford October 1991 - December 2008
LPI Automotive Group April 1987 - October 1991
Naron & Wagner June 1978 - April 1987
Skills
Certified Public..., Retail Automotive, Strategic Financial..., Cost Control Management, Business Development..., Outsourced Contact..., Financial Reporting, Accounting, General Ledger, Variance Analysis, Business Planning, CPA, Inventory Management, Strategic Planning, Budgets, Cost Accounting, Cash Flow, Financial Analysis, Profit, Forecasting, Executive Management, US GAAP, Financial Accounting, Finance, GAAP
Education
University of Baltimore 1983 — 1985
Master of Science (MS), Taxation
University of Baltimore 1974 — 1978
Bachelor of Science (BS), Accounting
Randallstown High School 1970 — 1974
Self-employed November 2009 - Present
University of South Carolina - Chemistry and Biochemistry Department September 2007 - December 2008
Teleperformance, USA September 2007 - September 2008
Education
University of South Carolina-Columbia 2004 — 2008
Computer/Information Technology Administration and Management
Gold's Gym South Texas January 2015 - Present
Twin Wireless September 2013 - Present
Everhard & Co. CPA's July 2010 - April 2013
Teleperformance, USA April 2007 - December 2008
Skills
QuickBooks, Excel, Microsoft Word, PowerPoint, Creative Solutions..., Wispmon Billing Software, Azotel Billing Software, Customer Service, Spanish, GAAP Standards, Peachtree, Financial Statements, Statistical Reporting, Accounts Payable, Payroll, Accounting, Accounts Receivable, Account Reconciliation, Bookkeeping, Financial Accounting, General Ledger
Education
The University of Texas-Pan American 2009 — 2014
Bachelor's degree, Accounting
Ivy Lane Media, LLC. February 2011 - Present
Demand Studios May 2010 - Present
Teleperformance, USA July 2009 - February 2010
Dillards July 2008 - March 2009
BLUE CROSS BLUE SHIELD May 2006 - May 2008
HOLLYWOOD STARS UNLIMITED September 2000 - February 2006
Skills
Typing, Data Entry, Sales Support, Desktop Publishing, Public Relations, Supervisory Skills, Insurance Claims, Retail, Web Design, File Systems, Microsoft Office, Final Draft, Screenwriting, Creative Writing, Writing Skills, Research, 10 Key, Marketing, Editing, Video Editing, Newsletters, Blogging, Storytelling, Writing
Education
University of Phoenix 2006 — 2007
Associates, Business
Wapakoneta Area Economic Development Council March 2014 - Present
Teleperformance, USA November 2012 - March 2014
DSW October 2011 - October 2012
London Public Library June 2011 - October 2011
Grow Food Grow Hope November 2009 - May 2011
Make A Difference Day Ohio June 2009 - November 2009
OSU Reach October 2008 - June 2009
The Ohio State University September 2006 - June 2009
Skills
Customer Service, Public Relations, Community Building, Social Media Relations, Press Release Creation, Event Planning, Volunteer Management, Volunteer Development, Blogging, Leadership, Supervision, Crisis Intervention, Press Releases, Event Management, Proofreading
Education
The Ohio State University 2005 — 2009
Bachelor of Arts, French
Teleperformance, USA 2011 - 2014
TELETECH HOLDINGS, INC May 2009 - June 2010
TeleTech May 2009 - May 2010
Comcast Cable December 2001 - October 2008
Osvaldo R. Cima December 2001 - October 2008
COMCAST CORPORATION January 2001 - January 2008
US HomeCare August 1996 - January 2001
U.S. HOMECARE January 1996 - January 2001
McMULLENS OF FLORIDA January 1993 - January 1996
FUENTES GASCA DE MEXICO January 1985 - January 1993
Skills
Technical Support, Troubleshooting, Operating Systems, Leadership, Windows, Microsoft Exchange, Call Center, Training, Help Desk Support, Switches, TCP/IP, Software Installation, Active Directory, Networking, Windows 7, Analysis, Servers, Windows Server, XP, Cisco Technologies, Customer Satisfaction, ITIL, DHCP, IT Operations, VoIP, Network Administration, VMware, IT Service Management, Avaya, Telecommunications, IT Management, Virtualization, Service Delivery, Microsoft SQL Server, Cloud Computing, VPN, Integration, Hardware, Incident Management, DNS, Routers, Windows XP, Call Centers
Education
Universidad National
BS; S.A, Computer Sciences
NRI School Of Computer 1985 — 1998
Computer Programming
ICS National Education Corporation 1990 — 1992
Instituto Tecnológico de la Ciudad de México
Universidad Nacional de Rosario
BS, Computer Sciences
Teleperformance USA July 2006 - July 2009
Mental Hospital July 2005 - July 2006
Teleperformance USA August 2004 - August 2005
Education
Stevens Henegar 2010 — 2013
The Ohio State University 1989 — 1991
Associate degree, Business Management
End User Computers January 1994 - Present
Teleperformance, USA March 2010 - January 2014
Teleperformance, USA December 2008 - April 2010
Teleperformance USA May 2008 - December 2008
Teleperformance USA (Sprint) February 2008 - May 2008
IKANO Communications August 2005 - October 2007
Directv January 2004 - April 2004
DynaComp July 1998 - October 2002
VeriTest February 2002 - June 2002
Micron Electronics / Micron PC February 1999 - June 2001
Skills
A+ Certified, Technical Support, Troubleshooting, Networking, Computer Hardware, Servers, Hardware, Software Installation, Routers, Help Desk Support, Telecommunications, Switches, Windows Server, Laptops, Windows 7, VMware, Information Technology, TCP/IP, System Administration, XP, Customer Service, Active Directory, Computer Repair, Testing, Data Center, Cisco Technologies, Network Security, Network Administration, Disaster Recovery, Analysis, Leadership, Wireless Networking, Training, DNS, Security, Printers, WAN, Windows, VoIP, Operating Systems, Firewalls, VPN, Virtualization, DHCP, HTML, Java, Group Policy
Education
University of Phoenix 2009 — 2011
Bachelor of Science in Information Technology, Computer Science
University of Great Falls 1993 — 1998
BACHELOR'S, SCIENCE COMPUTER SYSTEMS INTEGRATION, 3.8
University of Great Falls 1993 — 1998
BACHELOR'S, SCIENCE COMPUTER INFORMATION SYSTEMS, 3.8
Xprtez April 2008 - Present
Accenture November 2006 - March 2008
Teleperformance 1999 - 2006
Teleperformance USA 1999 - 2006
Education
University of Phoenix 2004 — 2007
Premier Computing March 2014 - Present
ADP Lightspeed September 2012 - February 2014
Spring2 Technologies April 2007 - September 2012
ADP Lightspeed February 2005 - April 2007
Teleperformance USA December 2003 - February 2005
JCPenney Company, Inc May 1996 - December 2003
Skills
SQL, Great Plains Software, Accounting, Microsoft CRM, Microsoft SQL Server, Software Implementation, Microsoft Dynamics SL, SSRS, ERP, Microsoft Dynamics, Integration, Databases, Access, Customer Satisfaction, Crystal Reports, Accounts Payable, General Ledger, Customer-focused Service
Education
University of Phoenix 2004 — 2006
MBA, Accounting
University of Phoenix-Utah Campus 1998 — 2002
oBachelors of Science in Information Systems and Accounting (Dual Major)
Newell Rubbermaid July 2013 - Present
Newell Rubbermaid December 2010 - July 2013
Sanford January 2006 - December 2010
Teleperformance USA May 2000 - October 2005
Skills
Marketing Strategy, Account Management, SAP, WMS Implementations, Adobe Acrobat, Microsoft Office, Supply Chain, Supervising, Leadership, PowerPoint, Sales Operations, Forecasting, Product Development, Retail, Pricing, Advertising, Marketing Management, Market Planning, Trade Shows, Product Marketing, B2B, Merchandising, Brand Development, Marketing
Education
University of Illinois at Chicago 1997 — 2001
Bachelor of Arts (B.A.), Psychology
Speed Commerce February 2015 - August 2015
Discover Financial Services April 2011 - July 2014
Affinion Group December 2007 - March 2008
Teleperformance, USA November 1999 - August 2007
Bank One November 1997 - November 1999
Skills
Management, Microsoft Office, Windows, Telecommunications, Troubleshooting, Communication, Presentations, Planning Advice, Workforce Management, Six Sigma, Data Analysis, Trend Analysis, Process Improvement, Procedure Development, Customer Service, CRM, Customer Satisfaction
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Project Management
University of Phoenix 2012 — 2015
Associate’s Degree, Accounting and Finance
St Francis DeSales High School 1993 — 1996
Diploma, General Studies
Cayuse Technologies, LLC May 2011 - Present
teleperformance USA August 2008 - May 2011
E.D.S. Europea de Seguros 2005 - 2007
Skills
Technical Support, System Administration, Software Documentation, Database Administration, Agile Methodologies, Active Directory, Visual Studio, Troubleshooting, Customer Service, Business Process, Windows 7, Process Improvement, Team Leadership, Servers, IT Service Management, Hardware, Disaster Recovery, Quality Assurance
Education
Stevens-Henager College-Murray 2009 — 2011
Associate of Arts and Sciences (AAS), Business Management and Accounting, 3.15
Treasure Valley Community College 2002 — 2005
Associate of Arts and Sciences (AAS), computer networking, 3.15
Alpha Comm Enterprises April 2010 - Present
Revol Wireless August 2006 - April 2010
Teleperformance USA March 2004 - April 2006
Skills
Vendor Relations, Inventory Management, Product Development, Forecasting, Account Management, Team Leadership, Telecommunications, Wireless, Customer Satisfaction, Sales, Retail, Direct Sales, Customer Experience, Task Management, Vendor Management, Process Improvement, Strategy, Cross-functional Team..., Sales Operations, B2B, Mobile Devices, Sales Process
Education
The Ohio State University 2003 — 2006
University of Toledo 2001 — 2003
Envirocon, Inc. July 2006 - Present
Great Homes, Inc. March 2003 - November 2003
Teleperformance, USA January 1999 - March 2003
Skills
Remediation, Proposal Writing, Waste, Environmental Awareness, Environmental Services, Waste Management, Demolition, Process Scheduler, Hazardous Waste..., Employee Management, Program Management, Contract Management, Training, Management, Team Building, Construction Safety, Employee Training, Employee Engagement
Education
The University of Montana 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, Graduated
NCS Pearson Inc. March 2011 - June 2015
Center for Economic Progress December 2014 - April 2015
Lord and Taylor October 2011 - February 2015
WIS International August 2012 - April 2013
H&R Block December 2008 - April 2010
Teleperformance USA April 2008 - September 2008
Fans Edge November 2007 - January 2008
American Greetings April 2004 - December 2006
Substitutes Unlimited/Chicago Public Schools January 2001 - August 2004
Coldwell Banker/Prudential Partners January 2001 - April 2002
Skills
Microsoft Excel, Auditing, Sarbanes-Oxley Act, Tax Preparation, Financial Statements, Software Documentation, Preparation, Accounts Receivable, Accounts Payable, Accounting, QuickBooks, Inventory Management, Invoicing, Payroll, Data Entry, Analysis, Cash Flow
Education
University of Illinois 1982 — 1987
Bachelor of Science, Accounting
University of Illinois at Urbana-Champaign 1982 — 1987
BS, Accounting
Commonwealth of Pennsylvania July 2015 - Present
Teleperformance, USA November 2014 - Present
Uniontown Pain Management May 2014 - October 2014
Mylan January 2014 - March 2014
Greenlee, Derrico, and Posa September 2013 - January 2014
Oil & Gas Title Abstracting, LLC August 2011 - September 2012
JZ Consulting March 2008 - June 2011
Brownsville Area School District January 2007 - January 2011
Skills
Active Directory, Project Management, Windows Server, HTML, Information Technology, Computer Technology, Hardware Architecture, Software Documentation, Knowledge Management, Visio, Networking, Troubleshooting, Technical Support, Computer Hardware, MS Project, Databases, System Administration, Windows 7, Windows XP
Education
University of Phoenix 2008 — 2013
Doctor of Management, Information Systems Technology
University of Phoenix 2007 — 2008
Master of Science (M.S.), Information Systems Technology
University of Phoenix 2001 — 2007
Bachelor of Science (B.S.), Information Technology
Brownsville Area High School
Brownsville Area High School
CreditRepair.com - Progrexion May 2013 - Present
Xerox Business Services, LLC February 2011 - May 2013
Teleperformance USA October 2007 - January 2010
Continental Airlines August 2000 - October 2007
Skills
Security, Firewalls, Windows, Network Security, Information Security, Disaster Recovery, Information Security..., Vulnerability Assessment, Information Assurance, Penetration Testing, Policy, IT Service Management, Software Documentation, System Administration, PCI DSS, Operating Systems, Networking, Computer Security, Computer Hardware, Active Directory, Access, Antivirus, CCNA, CISSP, Cisco Technologies, Computer Forensics, Customer Service, DHCP, DNS, Data Center, Group Policy, Call Centers, Hardware, IPS, IT Management, IT Operations, IDS, Information Technology, Linux, Management, Microsoft Exchange, Microsoft Technologies, Network Administration, Network Architecture, Network Design, Network Engineering, Quality Assurance, Servers, Switches, TCP/IP
Education
University of Phoenix
Master of Science, Business Administration
ITT Technical Institute 2007 — 2009
Bachelor of Science, Information Systems Security
ITT Technical Institute 2005 — 2007
Associate of Science, Computer Networking Systems
Teleperformance, USA December 2012 - Present
RedGear December 2010 - April 2011
Verizon Dominicana / CODETEL October 2004 - February 2007
Banco Central de la Rep. Dom. 1998 - 2000
Skills
Programmer, Microsoft SQL Server, SQL, Databases, JavaScript, SDLC, Agile Methodologies, Visual Studio, XML, Project Management, ITIL, Programming
Education
Utah State University - Jon M. Huntsman School of Business 2007 — 2010
Master's Degree, Management Information Systems (MIS), 3.45
Universidad Nacional Pedro Henríquez Ureña 1990 — 1992
Bachelor's Degree, Computer Software Engineering, 3.4
Universidad Nacional Pedro Henríquez Ureña 1984 — 1988
Bachelor's Degree, Computer Science, 3.75
State Farm Insurance January 2015 - Present
Teleperformance, USA April 2014 - January 2015
Platinum Marketing Group July 2013 - October 2013
Lord Nicholas Enterprises, LLC September 2012 - December 2012
G4S Secure Solutions (USA) Inc. May 2008 - November 2012
Skills
Data Entry, Customer Service, Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, Proficient Typing Skills, Problem Solving, Multi Tasking, Phone Etiquette, Dependable Team Player, Outstanding..., Close Attention to..., Conflict Resolution, Can Do Approach, Client Relations Skills, Editing, Documentations, Complaint Investigations, PeopleSoft, Oracle Reports, Oracle Forms, IP Phones, Marketing Communications, Schedule Management, Social Media Marketing, Telephone Skills, Communication, Public Speaking, Management, Marketing Strategy, Training, Social Media, Social Networking, Marketing
Education
Tompkins Cortland Community College 1987 — 1989
Healthy Starts Children's Center at OHSU May 2012 - Present
CampusPoint January 2011 - May 2011
CampusPoint June 2010 - February 2011
Wealthbridge Mortgage July 2009 - November 2009
Arby’s June 2005 - July 2009
Teleperformance USA June 2000 - August 2002
Skills
Talent Acquisition, Recruiting, Access, Sales, Cold Calling, Management, Interviews, Social Networking, Customer Service, Social Media, Time Management, Marketing, Temporary Placement, Hiring, College Recruiting, Lead Generation, B2B, Photoshop, Sourcing
Education
University of Idaho 2002 — 2007
BFA, Graphic Design
Self-Employed January 2014 - Present
Teleperformance, USA July 2010 - July 2013
The University of Southern Mississippi January 2009 - May 2010
The University of Southern Mississippi May 2007 - January 2009
Skills
AutoCAD, ArchiCAD, SketchUp, Blender, Photoshop, Architectural Drawings, Construction Drawings, Microsoft Office, Scanners, Plotters, Customer Service, Communication, Creative Direction, Design Research, High Pressure..., Innovative, Learn New Software..., Problem Solving, Teamwork, Time Management, Graphic Design, Art, Unreal Engine, Build it C4, Revit, 3ds max
Education
The University of Southern Mississippi 2009 — 2010
Master's Degree, Architecture and Construction Visualization, 3.86
The University of Southern Mississippi 2005 — 2008
Bachelor's Degree, Architectural Engineering, 3.81
CorVel Corporation January 2013 - Present
Musician 1983 - 2013
Teleperformance USA September 2012 - December 2012
ACME Enterprises, Inc. March 2010 - July 2012
JPMorgan Chase June 2005 - June 2006
CompuServe 1989 - 1997
Skills
Customer Service, Operations Management, Negotiation, Project Management, Microsoft Office, Microsoft Excel, Transportation, Account Management, Logistics, Change Management, Management, Pharmacy Technicians, Operating Systems, Software Documentation
Education
Columbus State Community College 2013 — 2013
Pharmacy Technician/Assistant
The Ohio State University 1983 — 1985
Bachelor of Music Program, School of Music, Music Theory and Composition
Walnut Ridge High School 1981 — 1983
High School, High School/Secondary Diplomas and Certificates
Proweaves.com January 2014 - Present
Midwest Server January 2008 - December 2013
Omnicare Inc. January 2005 - December 2009
Teleperformance, USA 2001 - 2003
Teleperformance 2001 - 2003
Teleperformance, USA 2001 - 2003
Teleperformance 2001 - 2003
Teleperformance, USA 2001 - 2003
Skills
Microsoft Exchange, Microsoft Servers, AngularJS, PHP, MySQL
Education
The Ohio State University 2000 — 2005
Bachelor of Science (BS), Economics
The Ohio State University
Teleperformance, USA April 2013 - Present
Teleperformance, USA July 2011 - April 2013
PricewaterhouseCoopers January 2010 - May 2010
University of South Carolina (University Housing) August 2007 - August 2009
Unviersity of South Carolina Beaufort (University Registrar) August 2005 - June 2006
University of South Carolina Beaufort (Department of Advisement) August 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Management, Team Management, Data Entry, Clerical Skills, Clerical Work, Coa, Mentoring, Entrepreneurship, Leadership, Team Leadership, Microsoft Word, Outlook
Education
University of South Carolina-Columbia 2006 — 2009
Bachelor's Degree Business Management, Business Management and Human Resources
Guest Innovations, Inc. July 2015 - Present
Apple Retail October 2006 - May 2014
Contract Work January 2004 - October 2006
Teleperformance, USA January 2004 - July 2006
CallTech/Teleperformance Call Center January 2004 - July 2006
Skills
SAS E-Miner, iWork, iLife, Technical Leadership, OS X, iOS, Keynote, Time Management, iPhone, iPod, Networking, Disability Advocacy, Hardware, iPhoto, iPad, Mac OS, Microsoft Office
Education
University of North Carolina at Charlotte 2010 — 2015
Bachelor's Degree, Operations and Supply Chain Management, Senior
University of North Carolina at Charlotte
BSBA in Operations and Supply Chain Managemen
Teleperformance, USA May 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Photoshop, Telecommunications
Education
University of Mary Hardin-Baylor
TelePerformance USA August 2015 - Present
Greater Dayton RTA February 2007 - April 2015
Carlisle Engineered Products August 2001 - May 2006
The Timken Company February 1993 - July 2001
Skills
Human Resources, Talent Acquisition, Employee Benefits, Benefits Administration, PHR Certification, Succession Planning, Recruiting, Labor Relations, Onboarding, Deferred Compensation, FMLA, Leadership Development, Team Building, Talent Management, Workforce Planning, Employee Training, Legal Compliance, DOT Compliance, Employment Law, Employee Handbooks, Payroll, Training, Workers Compensation, Grievances, Employee Relations, Organizational..., Management
Education
University of Dayton 2006 — 2009
BA, Communication/Social Sciences
Oswego State University College
PHR
PHR
Wright State University
Stanford University April 2014 - March 2015
University of Utah - Marriott Library February 2011 - October 2013
University of Idaho November 2009 - June 2010
Teleperformance, USA December 2007 - July 2009
Sherri Griffith River Expeditions May 2006 - July 2007
Skills
System Administration, Software Development, Data Analysis, OS X, Unix, Perl Script, Perl Automation, Object Oriented Perl, Bash, Python, Regular Expressions, HTML, XML, SQLite, Unix Shell Scripting, Debugging Code, Troubleshooting, Serialization, Technical Support, Perl, Shell Scripting, OOP, CSS, Enterprise Software, Object Oriented Design
Education
University of Idaho 2009 — 2010
Sociology, General Studies
Utah State University 2006 — 2007
Civil Engineering
Teleperformance, USA September 2014 - December 2014
LexisNexis August 1994 - July 2014
Skills
Process Improvement, Customer Service, Integration, Microsoft Office, Business Analysis, Project Management
Education
The Ohio State University 1977 — 1980
Bachelor of Arts (B.A.), Classics and Classical Languages, Literatures, and Linguistics
Teleperformance, USA October 2013 - Present
Skills
Telecommunications, Office 365, ITIL, Servers, VMware, Microsoft Exchange, Active Directory, Windows Server, Cloud Computing, Troubleshooting, SharePoint
Education
Universidad Central (CO) 1988 — 1993
Bachelor, Software Engineering
Teleperformance, USA July 2013 - Present
Mid Ohio Field Services April 2012 - December 2012
bd's mongolian barbeque August 2007 - January 2011
Skills
Microsoft Office, Customer Service
Education
The Ohio State University 2006 — 2012
Bachelor of Arts (B.A.), History
Contractor Networking Tester/Installer-TraineeAmerican Contract Engineering Inc.April 2012 - May 2012
Teleperformance, USA January 2011 - April 2011
Skills
Sales, Customer Service, Call Center, Customer Satisfaction, Marketing, Networking, Customer Retention, Telephone Skills, Microsoft Excel, Outlook, Data Entry, Microsoft Office, Sales Process, PowerPoint, Microsoft Word, Team Building, Internet Explorer
Education
University of Phoenix 2007 — 2010
Bachelor of Science, Business/Information Systems
ITT Technical Institute 1992 — 1994
Associate's degree, Tool Engineering Technology
Nationwide Insurance January 2014 - Present
Teleperformance September 2012 - January 2014
Cardinal Health February 2008 - September 2012
Teleperformance, USA June 2003 - November 2007
Skills
Workforce Management, Software Documentation, Call Centers, Help Desk Support, Six Sigma, Cross-functional Team..., Technical Support, Data Analysis, Vendor Management, IT Management, Process Improvement, Team Leadership, Leadership, Visio, SharePoint, Troubleshooting, Customer Satisfaction, Access, Management
Education
The Ohio State University 1999 — 2004
Bachelor of Science, Microbiology
Teleperformance, USA June 2012 - Present
Reliable Life and Accident Insurance November 2010 - April 2011
Arkansas Department of Corrections December 2004 - February 2009
Skills
Call Centers, Technical Support, Workforce Management, Customer Satisfaction, Customer Experience, Windows 7, Troubleshooting, Telephone Skills, Windows XP, Computer Hardware, Help Desk Support, Data Entry, Customer Support, Avaya, BPO, 10 Key, Windows Vista, Inbound Marketing, Contact Centers, Phone Etiquette
Education
Dermott High School 1998 — 2001
University of Arkansas at Monticello
PlusOne Communications June 2009 - Present
Teleperformance, USA September 2008 - June 2009
Teleperformance, USA December 2006 - September 2008
Skills
Microsoft Office, Databases, Data Analysis, Workforce Management, Operations Management, Visual Basic, Client Interfacing, Windows Server 2008, Linux, Web Design, Cisco devices, Computer Hardware, Team Leadership, Cisco Technologies, MySQL, Windows Server, JavaScript, Microsoft SQL Server, Customer Service, CRM
Education
The University of Akron 2011 — 2013
Bachelor of Science (B.S.), Network and System Administration/Administrator, 3.65 (A-)
The University of Akron 2011 — 2013
Associate of Science (A.S.), Web Page, Digital/Multimedia and Information Resources Design, 3.65 (A-)
Teleperformance, USA 2008 - 2012
Skills
Demand Fulfillment, Customer Support, Order Fulfillment, Call Centers, Dependable Team Player, Outlook
Education
The Ohio State University 1985 — 1989
Bachelor of Science (BS), Finance, General
Upper Arlington H.S.
Teleperformance, USA 2011 - 2012
Skills
Public Speaking, Microsoft Office, Microsoft Word, Adobe Acrobat
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Criminal Justice and Corrections, 3.35
Borah High School 1996 — 2000
Diploma, General Studies
TD Bank, N.A. September 2012 - Present
Wells Fargo September 2011 - August 2012
Wells Fargo March 2010 - September 2011
Teleperformance, USA February 2009 - February 2010
Palmetto GBA August 2007 - January 2008
Skills
Banking, Call Centers, Customer Service, Loans, Mortgage Lending
Education
University of South Carolina-Columbia 2003 — 2008
Time Warner Cable May 2012 - Present
Time Warner Cable March 2011 - April 2012
Teleperformance, USA February 2007 - November 2009
Skills
VoIP, Call Centers, Telecommunications, Troubleshooting, Leadership, Management, Team Leadership, Wireless, Technical Support, Customer Experience, T1, TCP/IP, Switches, WAN, Routers, Customer Satisfaction, Wireless Networking, Cisco Technologies, VPN, Customer Service..., Training
Education
The University of Akron 2001 — 2005
Extreme Internet August 2011 - Present
Teleperformance, USA July 2007 - August 2007
Skills
Windows Server
Education
University of Phoenix 2011 — 2014
JPMorgan Chase November 2011 - Present
Teleperformance, USA December 2010 - November 2011
University of Central Florida April 2004 - April 2006
Education
University of Central Florida 2003 — 2007
Bachelor of Science (BS), Pre-Med Psychology
Teleperformance, USA April 2010 - June 2010
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
University of Phoenix 2010 — 2013
Associate of Arts (AA), Health/Health Care Administration/Management
University of Phoenix February 2013 - Present
Teleperformance, USA September 2011 - July 2012
jcpenney September 2010 - October 2011
Skills
Customer Service, Bill Payment, Client Billing, Technical Support, Troubleshooting, Cashiering, Floor Cleaning, Call Centers
Education
University of Phoenix-Idaho Campus 2013 — 2017
Lux Nightclub February 2010 - Present
Self-employed 2008 - 2013
Teleperformance, USA April 2006 - April 2010
Skills
Computer Hardware, Solid computer skills, Information Technology, Entertainment, Typing, People Skills, People-oriented, Sales
Education
The University of Akron 2007 — 2010
Associate of Arts (AA), Recording Arts Technology/Technician
Teleperformance, USA August 2006 - Present
Electronic Arts (EA) November 2002 - May 2004
Skills
Active Directory..., Software Installation, DHCP, Switches, TCP/IP protocols, VLAN, Cisco VPN, Data Center, VoIP
Education
University of Central Florida 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Teleperformance, USA August 2014 - Present
HighTech Lending, Inc. March 2013 - November 2013
Security One Lending June 2012 - March 2013
Skills
Reverse Mortgages, Mortgage Lending, Loans, Credit, FHA, Customer Service, Closings, Management, Underwriting, Finance, Banking, Escrow
Education
University of Phoenix 1999 — 2001
Master of Business Administration (MBA), Business Administration
University of Phoenix 1997 — 1999
Bachelor of Science (B.S.), Business Management
Teleperformance, USA Reports CoordinatorTeleperformance, USASeptember 2000 - Present
Education
Triton College
Associate's Degree, Computer Science
Teleperformance, USA April 2013 - March 2014
Walmart August 2012 - March 2013
Skills
Technical Support, Painting, Retail, Drawing, Art
Education
The Art Institute of Salt Lake City 2014 — 2018
Bachelor's degree, Media Arts, and Animation
First Student September 2011 - Present
Teleperformance, USA August 2007 - April 2010
Boise School District August 2006 - June 2007
Skills
Microsoft Office System, Macintosh Applications, Personal Computers, QuickBooks
Education
University of Phoenix 2010 — 2012
Associate of Science (A.S.), Criminal Justice Adminstration
Gem State College 1997 — 2000
Associate of Arts (A.A.), Business Adminstration
Mountain Home Institute of Learning 1994 — 1997
Diploma, Word Processing
Borah High School 1980 — 1984
Teleperformance, USA Temporary Customer Service RepresentativeRandstad Staffing ServicesJuly 2013 - January 2014
Discover Financial Services October 2012 - April 2013
Education
Tiffin University 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Tiffin University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Teleperformance, USA 2014 - 2014
Lender Processing Services, Inc. (LPS) February 2013 - November 2013
Skills
Customer Service, Management, Project Management, Leadership, Training, Strategic Planning, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Mentoring, Teaching Adults, Lesson Planning, International Relations, Military Liaison, Deadline Oriented, Team Building, Organization Skills
Education
University of Massachusetts, Amherst 2013 — 2015
Bachelor’s Degree, Human Behavior and Development
MAXIMUS September 2014 - February 2015
Teleperformance, USA July 2013 - April 2014
Harbor Freight Tools May 2011 - July 2013
Skills
Customer Service, Sales, Supervisory Skills, Community Outreach, Customer Satisfaction
Education
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Psychology, 3.49