Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
Employee
Years
Job
Industry
Devin Nielsen Devin Nielsen's Teleperformance, USA Experience August 2004 - October 2004
Job Assembler at Utility Trailer Manufacturing Company
Industry Transportation/Trucking/Railroad
Experience
Utility Trailer Manufacturing Company July 2009 - Present
Chancellor Gardens Assisted Living February 2008 - November 2009
Avalon Health Care Group November 2007 - February 2008
FMC Jetway May 2007 - November 2007
Utility Trailer Manufacturing Company February 2005 - May 2007
Arby's Restaurant Group, Inc. April 2006 - June 2006
Northwest Research, Inc. October 2004 - February 2005
Teleperformance, USA August 2004 - October 2004
Lifetime Products March 2004 - August 2004
Lifetime Products June 2000 - February 2002
Skills
Assembly Lines and..., Machine Operation..., Nursing..., Computer Skills (word,..., Teamwork, Forklift Operation, Packaging and Shipping, Meat Cutting, Customer Service, Continuous Improvement, Logistics, Transportation, LTL, Trucking, Manufacturing
Education
Weber State University 2013 — 2019
Bachelor's Degree, Manufacturing Engineering Technology/Technician, Sophomore
Davis Applied Technology College 2007 — 2008
CNA certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Layton High School 1997 — 2000
High School
Utility Trailer Manufacturing Company July 2009 - Present
Chancellor Gardens Assisted Living February 2008 - November 2009
Avalon Health Care Group November 2007 - February 2008
FMC Jetway May 2007 - November 2007
Utility Trailer Manufacturing Company February 2005 - May 2007
Arby's Restaurant Group, Inc. April 2006 - June 2006
Northwest Research, Inc. October 2004 - February 2005
Teleperformance, USA August 2004 - October 2004
Lifetime Products March 2004 - August 2004
Lifetime Products June 2000 - February 2002
Skills
Assembly Lines and..., Machine Operation..., Nursing..., Computer Skills (word,..., Teamwork, Forklift Operation, Packaging and Shipping, Meat Cutting, Customer Service, Continuous Improvement, Logistics, Transportation, LTL, Trucking, Manufacturing
Education
Weber State University 2013 — 2019
Bachelor's Degree, Manufacturing Engineering Technology/Technician, Sophomore
Davis Applied Technology College 2007 — 2008
CNA certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Layton High School 1997 — 2000
High School
Shalee Williams Shalee Williams's Teleperformance, USA Experience May 2009 - December 2014
Job Treasury Services Analyst at Aetna
Industry Insurance
Experience
Teleperformance, USA May 2009 - December 2014
RxAmerica February 2008 - May 2009
TransWest Credit Union March 2007 - February 2008
Skills
Accounting, Microsoft Excel, Microsoft Office, Great Plains Software, Accpac, Fax, Office Equipment..., Variance Analysis, Customer Experience, Vendor Management, Account Reconciliation, Customer Service, Process Improvement
Education
Eagle Gate College-Murray 2006 — 2008
Associate of Science, Accounting
Kearns High School 2003 — 2006
General Studies, General Studies
Teleperformance, USA May 2009 - December 2014
RxAmerica February 2008 - May 2009
TransWest Credit Union March 2007 - February 2008
Skills
Accounting, Microsoft Excel, Microsoft Office, Great Plains Software, Accpac, Fax, Office Equipment..., Variance Analysis, Customer Experience, Vendor Management, Account Reconciliation, Customer Service, Process Improvement
Education
Eagle Gate College-Murray 2006 — 2008
Associate of Science, Accounting
Kearns High School 2003 — 2006
General Studies, General Studies
Mailanie Meyer Mailanie Meyer's Teleperformance, USA Experience April 2004 - July 2006
Job PSC at Health Alliance Medical Plans
Industry Insurance
Experience
Health Alliance Medical Plans July 2012 - Present
Convergys July 2006 - April 2010
Teleperformance, USA April 2004 - July 2006
Skills
Healthcare, Healthcare Management, Healthcare Information..., Nursing, Managed Care, Microsoft Excel, Recruiting, Psychological Testing, Medicaid, Training
Education
De La Salle University 1995 — 1999
Bachelor of Arts (BA), Psychology
Health Alliance Medical Plans July 2012 - Present
Convergys July 2006 - April 2010
Teleperformance, USA April 2004 - July 2006
Skills
Healthcare, Healthcare Management, Healthcare Information..., Nursing, Managed Care, Microsoft Excel, Recruiting, Psychological Testing, Medicaid, Training
Education
De La Salle University 1995 — 1999
Bachelor of Arts (BA), Psychology
Wytesha Muldrow Wytesha Muldrow's Teleperformance, USA Experience July 2005 - August 2007
Job Utility Worker/Cashier at Sodexo
Industry Warehousing
Experience
GIS June 2014 - November 2014
Sodexo August 2013 - February 2014
Amazon.com October 2011 - June 2013
Wells Fargo January 2010 - September 2010
NCR Corporation June 2007 - October 2008
Teleperformance, USA July 2005 - August 2007
Skills
Customer Service, Time Management, Light Industrial, Microsoft Office, Data Entry, Databases, Troubleshooting, Networking, Sales, Technical Support, Problem Solving, Wireless, Software Installation, Call Centers
Education
South University-Columbia 2013 — 2016
Master of Business Administration (M.B.A.)
South University-Columbia 2009 — 2013
Bachelor of Science (BS), Information Technology
Denmark Technical College 2003 — 2005
Associate of Science (AS), Computer Technology
GIS June 2014 - November 2014
Sodexo August 2013 - February 2014
Amazon.com October 2011 - June 2013
Wells Fargo January 2010 - September 2010
NCR Corporation June 2007 - October 2008
Teleperformance, USA July 2005 - August 2007
Skills
Customer Service, Time Management, Light Industrial, Microsoft Office, Data Entry, Databases, Troubleshooting, Networking, Sales, Technical Support, Problem Solving, Wireless, Software Installation, Call Centers
Education
South University-Columbia 2013 — 2016
Master of Business Administration (M.B.A.)
South University-Columbia 2009 — 2013
Bachelor of Science (BS), Information Technology
Denmark Technical College 2003 — 2005
Associate of Science (AS), Computer Technology
Daniel Santry Daniel Santry's Teleperformance, USA Experience October 2008 - October 2010
Job Entry Level
Industry Computer Software
Experience
Self-employed 2011 - Present
Teleperformance, USA October 2008 - October 2010
Education
DeVry University-Ohio 2008 — 2013
Bachelor of Science (B.S.), Computer Programming
Self-employed 2011 - Present
Teleperformance, USA October 2008 - October 2010
Education
DeVry University-Ohio 2008 — 2013
Bachelor of Science (B.S.), Computer Programming
Jamie McNish Jamie McNish's Teleperformance, USA Experience September 2013 - Present
Job Tech Support Agent at Teleperformance, USA
Industry Program Development
Experience
Teleperformance, USA September 2013 - Present
Skills
Punctual, Customer Service, Microsoft Office, English, Budgets, Visual Basic, C++, Visual Studio, Dev C++, Photoshop, Windows, Windows XP Pro, Windows 7, Hardware Support, Team Management, asp.Net, 60 wpm
Education
Brevard Community College 2010 — 2015
Computer Programming and Analysis, 3.45
South Florida Community College 2006 — 2008
Electronics Engineering
Piper High School 1996 — 1999
High School Diploma, General Studies
Teleperformance, USA September 2013 - Present
Skills
Punctual, Customer Service, Microsoft Office, English, Budgets, Visual Basic, C++, Visual Studio, Dev C++, Photoshop, Windows, Windows XP Pro, Windows 7, Hardware Support, Team Management, asp.Net, 60 wpm
Education
Brevard Community College 2010 — 2015
Computer Programming and Analysis, 3.45
South Florida Community College 2006 — 2008
Electronics Engineering
Piper High School 1996 — 1999
High School Diploma, General Studies
Daniel Kamimoto Daniel Kamimoto's Teleperformance, USA Experience October 2014 - Present
Job Technical Support Representative at Teleperformance, USA
Industry Photography
Experience
Teleperformance, USA October 2014 - Present
TSS Photography 2012 - Present
SDD, Inc. March 2013 - October 2013
Su-Shin Japanese Restaurant July 2007 - July 2008
Todays Apparel October 2003 - November 2004
Skills
Computer Literate, Basic Knowledge of most..., Organized self-starter, Close Attention to..., Dedicated to work, C++, HTML5, PHP, Android, Windows 8
Education
Florida Atlantic University 2001 — 2012
Bachelor of Business Administration (BBA), Management Information Systems, General
Palm Beach Community College 2004 — 2004
Teleperformance, USA October 2014 - Present
TSS Photography 2012 - Present
SDD, Inc. March 2013 - October 2013
Su-Shin Japanese Restaurant July 2007 - July 2008
Todays Apparel October 2003 - November 2004
Skills
Computer Literate, Basic Knowledge of most..., Organized self-starter, Close Attention to..., Dedicated to work, C++, HTML5, PHP, Android, Windows 8
Education
Florida Atlantic University 2001 — 2012
Bachelor of Business Administration (BBA), Management Information Systems, General
Palm Beach Community College 2004 — 2004
Kevin B Kevin B's Teleperformance, USA Experience 2007 - 2008
Job Independent
Industry Management Consulting
Experience
UPS Supply Chain Solutions November 2014 - Present
VinaKom 2014 - Present
AIG Advisor Group 2015 - 2015
American Income Life 2012 - May 2014
Pillars November 2005 - January 2014
Kinetic Interactive Marketing Inc. August 2012 - January 2013
Teleperformance USA 2007 - 2008
R. Cashman Consulting 2005 - 2006
Skills
Leadership, Organizational..., Organization, Communication, Marketing Communications, Computer Proficiency, Community Outreach, Acting, Music, Dance, Singing, Exercise, Fast Learner, Work Ethic, Negotiation, Fundraising, Event Planning, Customer Service, Sales, Management
Education
Elmhurst College 2006 — 2008
Bachelor of Arts (B.A.), Psychology, Business, Theology
Taylor Univeristy 2001 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies
UPS Supply Chain Solutions November 2014 - Present
VinaKom 2014 - Present
AIG Advisor Group 2015 - 2015
American Income Life 2012 - May 2014
Pillars November 2005 - January 2014
Kinetic Interactive Marketing Inc. August 2012 - January 2013
Teleperformance USA 2007 - 2008
R. Cashman Consulting 2005 - 2006
Skills
Leadership, Organizational..., Organization, Communication, Marketing Communications, Computer Proficiency, Community Outreach, Acting, Music, Dance, Singing, Exercise, Fast Learner, Work Ethic, Negotiation, Fundraising, Event Planning, Customer Service, Sales, Management
Education
Elmhurst College 2006 — 2008
Bachelor of Arts (B.A.), Psychology, Business, Theology
Taylor Univeristy 2001 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Andres Bustillos Andres Bustillos's Teleperformance, USA Experience January 2011 - October 2011
Job I just need someone to give me that one opportunity to blow their mindsinnovation is powerful
Industry Computer Software
Experience
Sitel April 2015 - Present
TeleTech January 2015 - Present
Telerx July 2013 - Present
Dish Network February 2013 - June 2013
TeleTech October 2012 - January 2013
State Farm April 2012 - October 2012
Kelly Services November 2011 - March 2012
Teleperformance, USA January 2011 - October 2011
AFFINA May 2010 - December 2010
Alorica July 2009 - March 2010
Skills
C++, C#, Customer Service, JavaScript, Java, HTML, HTML5, ASP.NET, Microsoft SQL Server, Visual Basic, Visual Studio, Python, Microsoft Office, Computer Networking, Network Security, Technical Support, Networking, Hardware, Programming, Troubleshooting, Software Development, CSS, Windows, SQL, Software Installation, Customer Satisfaction, MySQL, Call Centers, PHP, Software Documentation, Computer Science, Databases, Eclipse, Computer Hardware, XML, Operating Systems, .NET, Web Development, Access, SDLC, Windows 7, Android, Oracle, jQuery, Software Engineering, Windows XP, VB.NET, C, Training, CRM
Education
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
El Paso Community College 2006 — 2012
Computer Science
Sitel April 2015 - Present
TeleTech January 2015 - Present
Telerx July 2013 - Present
Dish Network February 2013 - June 2013
TeleTech October 2012 - January 2013
State Farm April 2012 - October 2012
Kelly Services November 2011 - March 2012
Teleperformance, USA January 2011 - October 2011
AFFINA May 2010 - December 2010
Alorica July 2009 - March 2010
Skills
C++, C#, Customer Service, JavaScript, Java, HTML, HTML5, ASP.NET, Microsoft SQL Server, Visual Basic, Visual Studio, Python, Microsoft Office, Computer Networking, Network Security, Technical Support, Networking, Hardware, Programming, Troubleshooting, Software Development, CSS, Windows, SQL, Software Installation, Customer Satisfaction, MySQL, Call Centers, PHP, Software Documentation, Computer Science, Databases, Eclipse, Computer Hardware, XML, Operating Systems, .NET, Web Development, Access, SDLC, Windows 7, Android, Oracle, jQuery, Software Engineering, Windows XP, VB.NET, C, Training, CRM
Education
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
El Paso Community College 2006 — 2012
Computer Science
Wain Swapp Wain Swapp's Teleperformance, USA Experience July 2011 - April 2012
Job Customer Relations at US Airways
Industry Airlines/Aviation
Experience
Boy Scouts of America October 2014 - Present
US Airways January 2013 - Present
Pace May 2012 - January 2013
Teleperformance, USA July 2011 - April 2012
UVU Music Department August 2009 - April 2011
Skills
40 WPM, Customer Service, Computer Proficiency, Microsoft Office..., Data Entry, Time Management, Teamwork, Customer Satisfaction, Microsoft Word, PowerPoint, Microsoft Excel, Access, Administrative..., Outlook, System Administration, Social Networking, Microsoft Office, Training, OS X, Teaching, Team Leadership, Social Media, Research, Windows, English, Technical Support, Team Building, Troubleshooting
Education
BYU-IDAHO 2014 — 2016
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
DeVry University Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Technical Management
Utah Valley University 2008 — 2012
Boy Scouts of America October 2014 - Present
US Airways January 2013 - Present
Pace May 2012 - January 2013
Teleperformance, USA July 2011 - April 2012
UVU Music Department August 2009 - April 2011
Skills
40 WPM, Customer Service, Computer Proficiency, Microsoft Office..., Data Entry, Time Management, Teamwork, Customer Satisfaction, Microsoft Word, PowerPoint, Microsoft Excel, Access, Administrative..., Outlook, System Administration, Social Networking, Microsoft Office, Training, OS X, Teaching, Team Leadership, Social Media, Research, Windows, English, Technical Support, Team Building, Troubleshooting
Education
BYU-IDAHO 2014 — 2016
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
DeVry University Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Technical Management
Utah Valley University 2008 — 2012
William Brent Primus William Brent Primus's Teleperformance, USA Experience October 2011 - June 2014
Job Concierge Ambassador | Microsoft O365 Support at Microsoft
Industry Computer Networking
Experience
Microsoft August 2015 - Present
Assurant Solutions June 2014 - Present
Teleperformance, USA October 2011 - June 2014
Teleperformance, USA, AT&T Division March 2008 - October 2011
Skills
Office 365, Microsoft Office, Outlook, Outlook Express, Office Management, Help Desk Support, Customer Service, Customer Satisfaction, Customer Support, Active Directory, LDAP Administration, LDAP, Active Directory..., VNC, Bomgar, Mainframe, LPS, Team Management, Management, Powershell, Microsoft Exchange, Mac OS X Server, Mac, Microsoft SQL Server, ActiveSync, Exchange ActiveSync, POP3
Education
Florida Agricultural and Mechanical University 1998 — 2000
Business Administration and Management, General
Maimi Dade College 1996 — 1998
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.3
Microsoft August 2015 - Present
Assurant Solutions June 2014 - Present
Teleperformance, USA October 2011 - June 2014
Teleperformance, USA, AT&T Division March 2008 - October 2011
Skills
Office 365, Microsoft Office, Outlook, Outlook Express, Office Management, Help Desk Support, Customer Service, Customer Satisfaction, Customer Support, Active Directory, LDAP Administration, LDAP, Active Directory..., VNC, Bomgar, Mainframe, LPS, Team Management, Management, Powershell, Microsoft Exchange, Mac OS X Server, Mac, Microsoft SQL Server, ActiveSync, Exchange ActiveSync, POP3
Education
Florida Agricultural and Mechanical University 1998 — 2000
Business Administration and Management, General
Maimi Dade College 1996 — 1998
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.3
AnDria Verde AnDria Verde's Teleperformance, USA Experience 2014 - July 2014
Job CSR
Industry Insurance
Experience
AmerisourceBergen April 2015 - Present
St. Regis Parsh September 2014 - Present
State Farm January 2015 - February 2015
Southwest Key Program June 2014 - August 2014
Teleperformance, USA 2014 - July 2014
UnitedHealth Group 2012 - 2014
Education
Community College of Allegheny County 2015 — 2017
Bachelor's degree, Social Work
AmerisourceBergen April 2015 - Present
St. Regis Parsh September 2014 - Present
State Farm January 2015 - February 2015
Southwest Key Program June 2014 - August 2014
Teleperformance, USA 2014 - July 2014
UnitedHealth Group 2012 - 2014
Education
Community College of Allegheny County 2015 — 2017
Bachelor's degree, Social Work
Tameka Herbert's Teleperformance, USA Experience September 2014 - February 2015
Job Light Wheeled Vehicle Mechanic at Florida Army National Guard
Industry Transportation/Trucking/Railroad
Experience
Florida Army National Guard July 2013 - Present
Teleperformance, USA September 2014 - February 2015
Florida Gulf Coast University January 2009 - May 2013
WGCU January 2013 - April 2013
Triworld Inc November 2012 - April 2013
Florida Gulf Coast University August 2011 - April 2012
Skills
Graphic Design, Facebook Marketing, Twitter, Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Facebook, Advertising, HTML, Marketing Communications, Entrepreneurship
Education
Full Sail University 2015 — 2015
Master’s Degree, Media Design
Florida Gulf Coast University 2008 — 2013
Bachelor of Science (BS), Marketing/Advertising
Florida Army National Guard July 2013 - Present
Teleperformance, USA September 2014 - February 2015
Florida Gulf Coast University January 2009 - May 2013
WGCU January 2013 - April 2013
Triworld Inc November 2012 - April 2013
Florida Gulf Coast University August 2011 - April 2012
Skills
Graphic Design, Facebook Marketing, Twitter, Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Facebook, Advertising, HTML, Marketing Communications, Entrepreneurship
Education
Full Sail University 2015 — 2015
Master’s Degree, Media Design
Florida Gulf Coast University 2008 — 2013
Bachelor of Science (BS), Marketing/Advertising
Britte Robinson Britte Robinson's Teleperformance, USA Experience July 2009 - December 2009
Job TSCC Analyst
Industry Information Technology and Services
Experience
DS Services of America, Inc. February 2014 - Present
Atlanta Computer Doctors January 2011 - Present
Wipro Technologies Inc August 2012 - January 2014
Rudy & Sons May 2009 - January 2011
Teleperformance, USA July 2009 - December 2009
Skills
Access, Active Directory, Analysis, Hardware, Computer Hardware, Help Desk Support, Microsoft Exchange, Operating Systems, Networking, Remote Desktop, Printers, Software Installation, Technical Support, Troubleshooting, Windows, Windows XP, Security+, System Administration, Windows 7, XP
Education
DeVry University-Georgia 2009 — 2011
Bachelor of Science (BS), Network and Communications Management, 3.0
DS Services of America, Inc. February 2014 - Present
Atlanta Computer Doctors January 2011 - Present
Wipro Technologies Inc August 2012 - January 2014
Rudy & Sons May 2009 - January 2011
Teleperformance, USA July 2009 - December 2009
Skills
Access, Active Directory, Analysis, Hardware, Computer Hardware, Help Desk Support, Microsoft Exchange, Operating Systems, Networking, Remote Desktop, Printers, Software Installation, Technical Support, Troubleshooting, Windows, Windows XP, Security+, System Administration, Windows 7, XP
Education
DeVry University-Georgia 2009 — 2011
Bachelor of Science (BS), Network and Communications Management, 3.0
Shanise Vaughn Shanise Vaughn's Teleperformance, USA Experience 2012 - 2013
Job Computer Networking Professional
Industry Computer Networking
Experience
Teleperformance, USA 2012 - 2013
A123 Systems August 2012 - October 2012
Iron Mountain November 2011 - May 2012
Applebee's September 2009 - April 2011
Johnny Rockets January 2008 - January 2009
Johnny Rockets September 2005 - January 2009
Skills
Customer Service, Customer Support, Technical Support, Technology, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Manufacturing, Slitting, Troubleshooting, Hardware Support, Multitasking Skills, Multi Tasking, Learning Quickly, Hardwork, Determined to Succeed, Perfectionist, Team-oriented, Teamwork, Team Leadership, Spreadsheets, Problem Solving, Social Networking, Social Media, Office Administration
Education
Eastern Michigan University
Business Administration and Management, General
Teleperformance, USA 2012 - 2013
A123 Systems August 2012 - October 2012
Iron Mountain November 2011 - May 2012
Applebee's September 2009 - April 2011
Johnny Rockets January 2008 - January 2009
Johnny Rockets September 2005 - January 2009
Skills
Customer Service, Customer Support, Technical Support, Technology, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Manufacturing, Slitting, Troubleshooting, Hardware Support, Multitasking Skills, Multi Tasking, Learning Quickly, Hardwork, Determined to Succeed, Perfectionist, Team-oriented, Teamwork, Team Leadership, Spreadsheets, Problem Solving, Social Networking, Social Media, Office Administration
Education
Eastern Michigan University
Business Administration and Management, General
Johnathan Nichols Johnathan Nichols's Teleperformance, USA Experience November 2010 - May 2011
Job Electric and Environmental Specialist at U.S Air Force Reserves
Industry Electrical/Electronic Manufacturing
Experience
U.S Air Force Reserves January 2012 - Present
US Air Force Reserve May 2011 - Present
Teleperformance, USA November 2010 - May 2011
Wackenhut Security October 2009 - May 2010
Advantage Sales and Marketing February 2009 - June 2009
Cmc Southern Post September 2007 - October 2008
Christina White September 2007 - October 2008
Intertape February 2007 - August 2007
Cmc Southern Post August 2003 - September 2006
Skills
Environmental Compliance, Environmental Awareness, Energy, Microsoft Office, Project Management, Manufacturing, Continuous Improvement, Root Cause Analysis
Education
Community College of the Air Force 2011 — 2011
none, Electrical Wiring And Environmentalist Specialist
Ogden-Weber Applied Technology College 2000 — 2002
none, Carpentry, Electrician
Bear River High School Tremonton UT
High School Diploma
U.S Air Force Reserves January 2012 - Present
US Air Force Reserve May 2011 - Present
Teleperformance, USA November 2010 - May 2011
Wackenhut Security October 2009 - May 2010
Advantage Sales and Marketing February 2009 - June 2009
Cmc Southern Post September 2007 - October 2008
Christina White September 2007 - October 2008
Intertape February 2007 - August 2007
Cmc Southern Post August 2003 - September 2006
Skills
Environmental Compliance, Environmental Awareness, Energy, Microsoft Office, Project Management, Manufacturing, Continuous Improvement, Root Cause Analysis
Education
Community College of the Air Force 2011 — 2011
none, Electrical Wiring And Environmentalist Specialist
Ogden-Weber Applied Technology College 2000 — 2002
none, Carpentry, Electrician
Bear River High School Tremonton UT
High School Diploma
Ren Hinojosa Ren Hinojosa's Teleperformance, USA Experience November 2007 - February 2008
Job NOC Tier 2 at X2nSat Inc.
Industry Telecommunications
Experience
X2nSat Inc. May 2011 - March 2015
EDS Global Corp December 2008 - May 2009
Teleperformance, USA November 2007 - February 2008
Geeksquad August 2006 - June 2007
Chop's Teen Club February 2005 - June 2005
Skills
Satellite Communications, Networking, Cisco IOS, IP, Network Administration, Cisco Technologies, Backhaul, Troubleshooting, Technical Support, Computer Network..., VoIP, Network Security, VSAT, LAN-WAN, Telecommunications, CCNA, Help Desk Support, TCP/IP, Wireless Networking, XP, Computer Hardware, DNS, Routers, Wireless, IT Operations, Data Center, Managed Services, Windows 7, Network Design, Switches, Windows XP
Education
Empire College School of Business 2003 — 2005
Associate of Arts (AA), Information Technology Networking and Security
Empire College School of Business 2003 — 2005
Bachelor of Arts (B.A.), Networking and Security
X2nSat Inc. May 2011 - March 2015
EDS Global Corp December 2008 - May 2009
Teleperformance, USA November 2007 - February 2008
Geeksquad August 2006 - June 2007
Chop's Teen Club February 2005 - June 2005
Skills
Satellite Communications, Networking, Cisco IOS, IP, Network Administration, Cisco Technologies, Backhaul, Troubleshooting, Technical Support, Computer Network..., VoIP, Network Security, VSAT, LAN-WAN, Telecommunications, CCNA, Help Desk Support, TCP/IP, Wireless Networking, XP, Computer Hardware, DNS, Routers, Wireless, IT Operations, Data Center, Managed Services, Windows 7, Network Design, Switches, Windows XP
Education
Empire College School of Business 2003 — 2005
Associate of Arts (AA), Information Technology Networking and Security
Empire College School of Business 2003 — 2005
Bachelor of Arts (B.A.), Networking and Security
Jonathan Samonas Jonathan Samonas's Teleperformance, USA Experience September 2013 - November 2013
Job Lead Instructional Designer at Amplora Learning
Industry E-Learning
Experience
Amplora Learning March 2013 - Present
Civil Air Patrol 2001 - Present
Time Warner Cable November 2013 - September 2014
Teleperformance USA September 2013 - November 2013
Sheridan Healthcorp September 2011 - July 2013
Sheridan Healthcorp July 2009 - September 2011
Time Warner Cable June 2008 - July 2009
Gleim Publications August 2005 - February 2008
Skills
Microsoft Excel, Microsoft Office, SharePoint, SQL, Research, Online Research, Instructional Design, Florida Notary, Microsoft Word, System Administration, Outlook, Team Building, Access, PowerPoint, Leadership, Training, Project Planning, Teaching, Leadership Development, Healthcare, Public Speaking, Program Management, Process Improvement, Customer Service, Coaching, Strategic Planning, Human Resources, Analysis, Project Management, Employee Training, Management, Government, Data Analysis, Microsoft Access, Presentation Development, Business Requirements, Time Management, Organizational..., Troubleshooting, Team Leadership, Administration, Employee Relations, Social Media, Software Documentation, Strategy, E-Learning, Mentoring
Education
Florida Atlantic University 2011 — 2015
Bachelor of Business Administration (BBA)
Broward College 2010 — 2011
Associates of Arts
Universtiy of Florida 2005 — 2008
Bachelor of Science
Marjory Stoneman Douglas High School
Amplora Learning March 2013 - Present
Civil Air Patrol 2001 - Present
Time Warner Cable November 2013 - September 2014
Teleperformance USA September 2013 - November 2013
Sheridan Healthcorp September 2011 - July 2013
Sheridan Healthcorp July 2009 - September 2011
Time Warner Cable June 2008 - July 2009
Gleim Publications August 2005 - February 2008
Skills
Microsoft Excel, Microsoft Office, SharePoint, SQL, Research, Online Research, Instructional Design, Florida Notary, Microsoft Word, System Administration, Outlook, Team Building, Access, PowerPoint, Leadership, Training, Project Planning, Teaching, Leadership Development, Healthcare, Public Speaking, Program Management, Process Improvement, Customer Service, Coaching, Strategic Planning, Human Resources, Analysis, Project Management, Employee Training, Management, Government, Data Analysis, Microsoft Access, Presentation Development, Business Requirements, Time Management, Organizational..., Troubleshooting, Team Leadership, Administration, Employee Relations, Social Media, Software Documentation, Strategy, E-Learning, Mentoring
Education
Florida Atlantic University 2011 — 2015
Bachelor of Business Administration (BBA)
Broward College 2010 — 2011
Associates of Arts
Universtiy of Florida 2005 — 2008
Bachelor of Science
Marjory Stoneman Douglas High School
Colleen Baker Flores's Teleperformance, USA Experience 2006 - 2007
Job Massage Professional
Industry Health, Wellness and Fitness
Experience
Dentistat April 2013 - February 2014
KK Wealth Advisors, LLC September 2009 - October 2011
C. F. Virtual Communications, LLC April 2008 - September 2011
PrideStaff July 2007 - 2010
Teleperformance, USA 2006 - 2007
Skills
Bodywork, Deep Tissue Massage, Swedish, Shiatsu, Myofascial Release..., Chair Massage, Therapeutic Massage, Holistic Massage, Stretching, Pregnancy Massage, Energy Work, Trigger Point Therapy, Customer Service, Data Entry, Outlook, Spreadsheets, Administrative Support, Excel, Word, Typing, General Office Duties, General Ledger, Spanish, Multitasker, Outstanding Customer..., Administrative Duties, Hard Worker, Work Under Pressure, Calm Under Pressure, Written Skills, Communication Written, Junxure, Oracle, Ten Key, Phone Skills, PowerPoint, Interpersonal Skill
Education
National Holistic Institute 2013 — 2014
Massage Therapist and Health Educator, Massage Therapy/Therapeutic Massage
Evergreen Valley College 2008 — 2010
Accounting and Finance
Western New Mexico University 2004 — 2007
AS Business Administration, Accounting
Cliff High School 2002 — 2005
HS Diploma, Accounting and Spanish
Dentistat April 2013 - February 2014
KK Wealth Advisors, LLC September 2009 - October 2011
C. F. Virtual Communications, LLC April 2008 - September 2011
PrideStaff July 2007 - 2010
Teleperformance, USA 2006 - 2007
Skills
Bodywork, Deep Tissue Massage, Swedish, Shiatsu, Myofascial Release..., Chair Massage, Therapeutic Massage, Holistic Massage, Stretching, Pregnancy Massage, Energy Work, Trigger Point Therapy, Customer Service, Data Entry, Outlook, Spreadsheets, Administrative Support, Excel, Word, Typing, General Office Duties, General Ledger, Spanish, Multitasker, Outstanding Customer..., Administrative Duties, Hard Worker, Work Under Pressure, Calm Under Pressure, Written Skills, Communication Written, Junxure, Oracle, Ten Key, Phone Skills, PowerPoint, Interpersonal Skill
Education
National Holistic Institute 2013 — 2014
Massage Therapist and Health Educator, Massage Therapy/Therapeutic Massage
Evergreen Valley College 2008 — 2010
Accounting and Finance
Western New Mexico University 2004 — 2007
AS Business Administration, Accounting
Cliff High School 2002 — 2005
HS Diploma, Accounting and Spanish
GARY CHARLES GARY CHARLES's Teleperformance, USA Experience September 2012 - September 2013
Job TELLER at SunTrust Bank
Industry Banking
Experience
SunTrust Bank April 2013 - May 2014
Teleperformance, USA September 2012 - September 2013
Christopher Kaufmann Le Salon August 2012 - December 2012
Fairfield Inn & Suites by Marriott May 2011 - August 2011
BankAtlantic March 2006 - May 2010
Skills
Auditing, Budget Management, Banking, Corporate Sponsorships, Talent Booking, Booking Shows, Strategic Partnerships, Hotel Booking, Marketing, Social Media Marketing, Brand Management, Hospitality Management, Cash Management, Event Planning, Event Management
Education
Florida Atlantic University 2007 — 2011
Bachelor of Arts (BA), Business Administration and Management, General
SunTrust Bank April 2013 - May 2014
Teleperformance, USA September 2012 - September 2013
Christopher Kaufmann Le Salon August 2012 - December 2012
Fairfield Inn & Suites by Marriott May 2011 - August 2011
BankAtlantic March 2006 - May 2010
Skills
Auditing, Budget Management, Banking, Corporate Sponsorships, Talent Booking, Booking Shows, Strategic Partnerships, Hotel Booking, Marketing, Social Media Marketing, Brand Management, Hospitality Management, Cash Management, Event Planning, Event Management
Education
Florida Atlantic University 2007 — 2011
Bachelor of Arts (BA), Business Administration and Management, General
Darly Dieujuste Darly Dieujuste's Teleperformance, USA Experience April 2014 - June 2014
Job Student at Everglades University: Crisis and Disaster Management| Phone Sales| Customer Service| SingerSongwriter
Industry Telecommunications
Experience
Harps Food Stores, Inc. November 2014 - December 2014
Teleperformance, USA April 2014 - June 2014
MetroPCS May 2013 - May 2014
Boynton Beach Medical Center - Pierre Tallerie D.C. November 2013 - January 2014
ITT Technical Institute March 2013 - July 2013
Skills
Computer Proficiency, Vocalist, Songwriting, Creative Writing, Customer Service, Social Skills, Creative Problem Solving, Telephone Skills, Technical Support, Critical Thinking, Social Networking, Information Technology, Telecommunications, Cellular Communications
Education
Everglades University 2014 — 2017
Bachelor's degree, Crisis and Disaster Management
ITT Technical Institute- West Palm Beach 2013 — 2013
Associate's degree, Information Technology
West Boca High School 2009 — 2012
H.S Diploma, Information Technology/ Business
Harps Food Stores, Inc. November 2014 - December 2014
Teleperformance, USA April 2014 - June 2014
MetroPCS May 2013 - May 2014
Boynton Beach Medical Center - Pierre Tallerie D.C. November 2013 - January 2014
ITT Technical Institute March 2013 - July 2013
Skills
Computer Proficiency, Vocalist, Songwriting, Creative Writing, Customer Service, Social Skills, Creative Problem Solving, Telephone Skills, Technical Support, Critical Thinking, Social Networking, Information Technology, Telecommunications, Cellular Communications
Education
Everglades University 2014 — 2017
Bachelor's degree, Crisis and Disaster Management
ITT Technical Institute- West Palm Beach 2013 — 2013
Associate's degree, Information Technology
West Boca High School 2009 — 2012
H.S Diploma, Information Technology/ Business
Star Gay Star Gay's Teleperformance, USA Experience November 1998 - March 2000
Job Customer Service Rep
Industry Marketing and Advertising
Experience
AT&T June 2014 - Present
Lead Conversion Plus April 2012 - May 2014
Self Employed June 2010 - September 2011
Gardener's Supply Company February 2011 - June 2011
Vermont Teddy Bear Company November 2010 - February 2011
Mobile Home Lending April 2001 - April 2002
Teleperformance, USA November 1998 - March 2000
Skills
Credit, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Telephone Skills, Direct Marketing, Data Entry, Research, Adobe Creative Suite, Marketing Strategy, Phone Etiquette, Sales, Customer Service..., Teamwork, Customer Satisfaction, Marketing, Outlook, Email Marketing, Call Center, Retail, Cold Calling, Appointment Scheduling, Telemarketing, Customer Experience
Education
Community College of Vermont 2009 — 2010
Human Development, Family Studies, and Related Services
Champlain Valley Union High School
AT&T June 2014 - Present
Lead Conversion Plus April 2012 - May 2014
Self Employed June 2010 - September 2011
Gardener's Supply Company February 2011 - June 2011
Vermont Teddy Bear Company November 2010 - February 2011
Mobile Home Lending April 2001 - April 2002
Teleperformance, USA November 1998 - March 2000
Skills
Credit, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Telephone Skills, Direct Marketing, Data Entry, Research, Adobe Creative Suite, Marketing Strategy, Phone Etiquette, Sales, Customer Service..., Teamwork, Customer Satisfaction, Marketing, Outlook, Email Marketing, Call Center, Retail, Cold Calling, Appointment Scheduling, Telemarketing, Customer Experience
Education
Community College of Vermont 2009 — 2010
Human Development, Family Studies, and Related Services
Champlain Valley Union High School
Alfredo Saavedra Alfredo Saavedra's Teleperformance, USA Experience February 2009 - August 2012
Job Office 365 Ambassador at Experis
Industry Information Technology and Services
Experience
Experis May 2015 - Present
WhiteOwl February 2015 - May 2015
Kane Technology Advisors September 2012 - February 2015
Teleperformance, USA February 2009 - August 2012
The Answer Group (TAG) September 2008 - February 2009
Teleperformance, USA March 2006 - February 2008
Skills
Microsoft Exchange, VPN, Windows Server, Blackberry Enterprise..., Group Policy, Office 365, Blackberry, Networking, SharePoint, Network Administration, Windows 7, Healthcare Information..., Microsoft Excel, Microsoft Certified..., Lync Server 2010, Forefront, Lync, SMTP, Barracuda Spam Firewall, Supervisory Experience, Email, Email Archiving, Microsoft Word, Outlook, Backup, Virus Removal, Spyware, Ethical Hacker, WiFi, Windows Phone, Domain Names, Domain Registration, Remote Troubleshooting, OneNote, PowerPoint, Windows Firewall, Printers, Printer Fleet Management, Social Networking, Computer Forensics, DNS management, DNS Server, SPF, Telnet, Project Engineering, Data Wiring, Technical Support, Troubleshooting, Servers
Education
Nova Southeastern University 2009 — 2010
Pre-Medicine/Pre-Medical Studies
Palm Beach Community College 2001 — 2005
Associate of Arts and Sciences (AAS), Computer Science
FMU 1999 — 2001
Associate of Arts (A.A.), Computer Software Engineering
Colegio Loyola Gumilla
Experis May 2015 - Present
WhiteOwl February 2015 - May 2015
Kane Technology Advisors September 2012 - February 2015
Teleperformance, USA February 2009 - August 2012
The Answer Group (TAG) September 2008 - February 2009
Teleperformance, USA March 2006 - February 2008
Skills
Microsoft Exchange, VPN, Windows Server, Blackberry Enterprise..., Group Policy, Office 365, Blackberry, Networking, SharePoint, Network Administration, Windows 7, Healthcare Information..., Microsoft Excel, Microsoft Certified..., Lync Server 2010, Forefront, Lync, SMTP, Barracuda Spam Firewall, Supervisory Experience, Email, Email Archiving, Microsoft Word, Outlook, Backup, Virus Removal, Spyware, Ethical Hacker, WiFi, Windows Phone, Domain Names, Domain Registration, Remote Troubleshooting, OneNote, PowerPoint, Windows Firewall, Printers, Printer Fleet Management, Social Networking, Computer Forensics, DNS management, DNS Server, SPF, Telnet, Project Engineering, Data Wiring, Technical Support, Troubleshooting, Servers
Education
Nova Southeastern University 2009 — 2010
Pre-Medicine/Pre-Medical Studies
Palm Beach Community College 2001 — 2005
Associate of Arts and Sciences (AAS), Computer Science
FMU 1999 — 2001
Associate of Arts (A.A.), Computer Software Engineering
Colegio Loyola Gumilla
Charlease Kennedy Charlease Kennedy's Teleperformance, USA Experience September 2014 - March 2015
Job Account Manager at Dell
Industry Information Technology and Services
Experience
Dell August 2015 - Present
T-Mobile May 2015 - August 2015
Teleperformance, USA September 2014 - March 2015
CompuCom December 2012 - December 2012
Telvista Inc. August 2012 - October 2012
Legends Hospitality July 2011 - November 2011
AAFES August 2009 - January 2010
Kennedy's Desktop Publishing January 2001 - January 2009
SOURCECORP August 2007 - February 2008
Skills
Windows 7, Computer Repair, Windows, Troubleshooting, Customer Service, Networking, XP, Call Center, Help Desk Support, Active Directory, Technical Support, Microsoft Office, Printers, Customer Satisfaction, Computer Hardware..., Computer Hardware, WAN, Access, Network Administration, Network Security, Desktop Publishing, Router Configuration, Time Management, Operating Systems, Software Installation, Windows Vista, System Administration, Call Centers
Education
ITT Technical Institute-Richardson 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Systems Cybersecurity
ITT Tech 2010 — 2012
Associates Degree in Computer Science, Computer Networking Systems
Everest College-Dallas 2006 — 2006
Certification, Medical Insurance Billing and Coding
Dell August 2015 - Present
T-Mobile May 2015 - August 2015
Teleperformance, USA September 2014 - March 2015
CompuCom December 2012 - December 2012
Telvista Inc. August 2012 - October 2012
Legends Hospitality July 2011 - November 2011
AAFES August 2009 - January 2010
Kennedy's Desktop Publishing January 2001 - January 2009
SOURCECORP August 2007 - February 2008
Skills
Windows 7, Computer Repair, Windows, Troubleshooting, Customer Service, Networking, XP, Call Center, Help Desk Support, Active Directory, Technical Support, Microsoft Office, Printers, Customer Satisfaction, Computer Hardware..., Computer Hardware, WAN, Access, Network Administration, Network Security, Desktop Publishing, Router Configuration, Time Management, Operating Systems, Software Installation, Windows Vista, System Administration, Call Centers
Education
ITT Technical Institute-Richardson 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Systems Cybersecurity
ITT Tech 2010 — 2012
Associates Degree in Computer Science, Computer Networking Systems
Everest College-Dallas 2006 — 2006
Certification, Medical Insurance Billing and Coding
Itos Zialcita Itos Zialcita's Teleperformance, USA Experience September 2014 - June 2015
Job Account Manager at Yardi
Industry Information Technology and Services
Experience
Yardi July 2015 - Present
Teleperformance, USA September 2014 - June 2015
Aegis Communications September 2013 - September 2014
Aegis Communications May 2010 - August 2013
Aegis PeopleSupport Inc. September 2008 - April 2010
PeopleSupport June 2006 - September 2008
Skills
BPO, Management, Workforce Management, COPC, Outsourcing, Call Center, Service Delivery, Call Centers, Leadership, Customer Satisfaction, Contact Centers, Customer Experience, Transition Management, Performance Management, Offshoring, Vendor Management, Sla, Call Center Development, Inbound Marketing, CRM, Operations Management, Process Excellence, Business Process..., Team Management, IEX, Employee Engagement, Contact Center..., Customer Retention, Soft Skills
Education
De La Salle University 1994 — 1998
BSBA-Marketing
Yardi July 2015 - Present
Teleperformance, USA September 2014 - June 2015
Aegis Communications September 2013 - September 2014
Aegis Communications May 2010 - August 2013
Aegis PeopleSupport Inc. September 2008 - April 2010
PeopleSupport June 2006 - September 2008
Skills
BPO, Management, Workforce Management, COPC, Outsourcing, Call Center, Service Delivery, Call Centers, Leadership, Customer Satisfaction, Contact Centers, Customer Experience, Transition Management, Performance Management, Offshoring, Vendor Management, Sla, Call Center Development, Inbound Marketing, CRM, Operations Management, Process Excellence, Business Process..., Team Management, IEX, Employee Engagement, Contact Center..., Customer Retention, Soft Skills
Education
De La Salle University 1994 — 1998
BSBA-Marketing
Nuren Subair's Teleperformance, USA Experience February 2006 - June 2009
Job Electronic Technician at Avnet Inc
Industry Electrical/Electronic Manufacturing
Experience
Avnet Inc November 2010 - Present
Pinnacle Data Systems, LLC August 2009 - November 2010
Teleperformance, USA February 2006 - June 2009
Limited Brands Logistics Services December 2003 - February 2009
Skills
Windows 7, Process Improvement, Servers, Test Equipment, Project Management, Soldering, Linux, Electronics Repair, Unix, Microsoft Office 2007, Field Service, Team Building, Multimeter, Operations Management, Electronics, Software Installation, Technical Support, Microsoft Office
Education
DeVry University-Ohio 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Avnet Inc November 2010 - Present
Pinnacle Data Systems, LLC August 2009 - November 2010
Teleperformance, USA February 2006 - June 2009
Limited Brands Logistics Services December 2003 - February 2009
Skills
Windows 7, Process Improvement, Servers, Test Equipment, Project Management, Soldering, Linux, Electronics Repair, Unix, Microsoft Office 2007, Field Service, Team Building, Multimeter, Operations Management, Electronics, Software Installation, Technical Support, Microsoft Office
Education
DeVry University-Ohio 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Jameson Olsen's Teleperformance, USA Experience October 2008 - September 2011
Job Director of Marketing & Business Development South Florida at All My Sons Moving & Storage
Industry Package/Freight Delivery
Experience
All My Sons Moving & Storage October 2013 - Present
Ellis, Ged & Bodden, P.A. February 2013 - October 2013
The Greater Boynton Beach Chamber of Commerce August 2012 - March 2013
ITT Technical Institute September 2011 - August 2012
Teleperformance, USA October 2008 - September 2011
Teleperformance, USA October 2008 - August 2009
Skills
Windows XP Pro, Windows 7, Windows 2000, Microsoft Office 2007, Microsoft Office 2010, Basic knowledge of HTML, Microsoft Excel, Event Planning, Coordinating Events, Chambers of Commerce, Social Networking, Public Speaking, Motivational Speaking, Youth Mentoring, Fundraising, Budgets
Education
Duquesne University 2002 — 2006
Bachelor of Arts (B.A.), Communications
Greenville High School 1998 — 2002
All My Sons Moving & Storage October 2013 - Present
Ellis, Ged & Bodden, P.A. February 2013 - October 2013
The Greater Boynton Beach Chamber of Commerce August 2012 - March 2013
ITT Technical Institute September 2011 - August 2012
Teleperformance, USA October 2008 - September 2011
Teleperformance, USA October 2008 - August 2009
Skills
Windows XP Pro, Windows 7, Windows 2000, Microsoft Office 2007, Microsoft Office 2010, Basic knowledge of HTML, Microsoft Excel, Event Planning, Coordinating Events, Chambers of Commerce, Social Networking, Public Speaking, Motivational Speaking, Youth Mentoring, Fundraising, Budgets
Education
Duquesne University 2002 — 2006
Bachelor of Arts (B.A.), Communications
Greenville High School 1998 — 2002
Aaron Preston Aaron Preston's Teleperformance, USA Experience November 2013 - Present
Job Technical Support Agent at Teleperformance, USA
Industry Research
Experience
Teleperformance, USA November 2013 - Present
Skills
Teamwork, SPSS, Event Planning, Time Management, PowerPoint, Team Leadership, Research, Microsoft Office, Customer Service, Statistics, Xbox 360, Call Centers, Technical Support, Billing Systems
Education
Florida Atlantic University 2009 — 2013
Bachelor of Arts, Psychology
Teleperformance, USA November 2013 - Present
Skills
Teamwork, SPSS, Event Planning, Time Management, PowerPoint, Team Leadership, Research, Microsoft Office, Customer Service, Statistics, Xbox 360, Call Centers, Technical Support, Billing Systems
Education
Florida Atlantic University 2009 — 2013
Bachelor of Arts, Psychology
James Lycan James Lycan's Teleperformance, USA Experience August 2012 - Present
Job Consumer Services Professional
Industry Consumer Services
Experience
Teleperformance, USA August 2012 - Present
Larry H. Miller Dealerships July 2012 - July 2012
Spherion April 2012 - June 2012
Skills
Android, Customer Service, Drawing, Microsoft Excel, Flash, Food & Beverage, Graphic Design, Hospitality Industry, Health, HIPAA, Internet, Key Performance..., 10 Key, Microsoft Office, Microsoft Word, Mac, Negotiation, Social Networking, PowerPoint, Painting, QuarkXPress, Restaurants, Typography, Windows, Writing, Web Design, Xbox 360, YouTube
Education
Eagle Gate College-Layton 2004 — 2006
Associate's degree, Graphic Design
Taylorsville High School 1996 — 1999
High School Diploma, Required
Teleperformance, USA August 2012 - Present
Larry H. Miller Dealerships July 2012 - July 2012
Spherion April 2012 - June 2012
Skills
Android, Customer Service, Drawing, Microsoft Excel, Flash, Food & Beverage, Graphic Design, Hospitality Industry, Health, HIPAA, Internet, Key Performance..., 10 Key, Microsoft Office, Microsoft Word, Mac, Negotiation, Social Networking, PowerPoint, Painting, QuarkXPress, Restaurants, Typography, Windows, Writing, Web Design, Xbox 360, YouTube
Education
Eagle Gate College-Layton 2004 — 2006
Associate's degree, Graphic Design
Taylorsville High School 1996 — 1999
High School Diploma, Required
Angela Daley Angela Daley's Teleperformance, USA Experience November 2006 - March 2007
Job Associate Engineer at Move Networks
Industry Computer Software
Experience
Move Networks May 2014 - Present
SirsiDynix June 2010 - May 2014
Verio October 2007 - June 2010
Novarad March 2007 - June 2007
Teleperformance, USA November 2006 - March 2007
Skills
Windows, Unix, Linux, Test Planning, Test Cases, Test Management, Test Automation, Testing, Manual Testing, Usability Testing, Regression Testing, System Testing, Selenium, Systems Analysis, SDLC, Agile Testing, Agile Methodologies, Email Hosting, Web Services, Integrated Library..., Network Administration, MySQL, Troubleshooting, SQL, JIRA, Oracle, Scrum, Red Hat Linux, Operating Systems, Servers, Technical Support
Education
University of Phoenix 2009 — 2013
Computer Science
Stevens Henager College 2005 — 2009
Computer Science
Dickinson College 1996 — 1999
International Studies/Russian
Move Networks May 2014 - Present
SirsiDynix June 2010 - May 2014
Verio October 2007 - June 2010
Novarad March 2007 - June 2007
Teleperformance, USA November 2006 - March 2007
Skills
Windows, Unix, Linux, Test Planning, Test Cases, Test Management, Test Automation, Testing, Manual Testing, Usability Testing, Regression Testing, System Testing, Selenium, Systems Analysis, SDLC, Agile Testing, Agile Methodologies, Email Hosting, Web Services, Integrated Library..., Network Administration, MySQL, Troubleshooting, SQL, JIRA, Oracle, Scrum, Red Hat Linux, Operating Systems, Servers, Technical Support
Education
University of Phoenix 2009 — 2013
Computer Science
Stevens Henager College 2005 — 2009
Computer Science
Dickinson College 1996 — 1999
International Studies/Russian
Anthony Lamaestra Anthony Lamaestra's Teleperformance, USA Experience 2001 - October 2002
Job Principal Consultant at Collaborative Solutions, LLC
Industry Human Resources
Experience
Collaborative Solutions, LLC April 2015 - Present
ADP September 2003 - April 2015
Turner Networking January 2003 - September 2003
Teleperformance, USA 2001 - October 2002
Gateway September 1998 - October 2001
United States Air Force September 1992 - September 1996
Skills
Technical Support, Troubleshooting, Networking, System Administration, Software Documentation, Windows Server, VMware, PHR (Professional in..., A+ Certified, Active Directory, Windows 7, SharePoint, XP, Servers, SaaS, Workday, Time Tracking
Education
Concordia University Irvine 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Vanguard University of Southern California 2010 — 2013
Bachelor of Arts (B.A.), Organizational Management, 4.0
Stevens-Henager College-Murray 2000 — 2002
Associate's degree, Computer Programming
Certified Career Institute 1998 — 1999
Computer Technician Certification, Computer Science
Collaborative Solutions, LLC April 2015 - Present
ADP September 2003 - April 2015
Turner Networking January 2003 - September 2003
Teleperformance, USA 2001 - October 2002
Gateway September 1998 - October 2001
United States Air Force September 1992 - September 1996
Skills
Technical Support, Troubleshooting, Networking, System Administration, Software Documentation, Windows Server, VMware, PHR (Professional in..., A+ Certified, Active Directory, Windows 7, SharePoint, XP, Servers, SaaS, Workday, Time Tracking
Education
Concordia University Irvine 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
Vanguard University of Southern California 2010 — 2013
Bachelor of Arts (B.A.), Organizational Management, 4.0
Stevens-Henager College-Murray 2000 — 2002
Associate's degree, Computer Programming
Certified Career Institute 1998 — 1999
Computer Technician Certification, Computer Science
Kerri-Leigh Thompson Kerri-Leigh Thompson's Teleperformance, USA Experience May 2012 - Present
Job Account Call Center Manager at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA May 2012 - Present
Education
Florida Atlantic University 2010 — 2013
Teleperformance, USA May 2012 - Present
Education
Florida Atlantic University 2010 — 2013
Ben Clay Ben Clay's Teleperformance, USA Experience May 2012 - June 2012
Job Process Management Intern at Nationwide Insurance
Industry Information Technology and Services
Experience
Nationwide Insurance December 2012 - Present
Eddie Bauer September 2012 - November 2012
Quality PC June 2012 - October 2012
Teleperformance, USA May 2012 - June 2012
McDonald's Corporation March 2011 - April 2012
College of Business April 2009 - June 2010
College of Business September 2007 - June 2010
Skills
MS Windows XP, MS Windows Vista, MS Windows 7, MAC OS X, UNIX Solaris, Linux, MS Visual Studio 2010, Adobe Creative Suite, MS SQL Server 2008, MS Office Suite, Business Intelligence..., Enterprise Software, Enterprise Architecture, Enterprise Content..., SAP Portal, PeopleSoft, Information Systems..., Database Design, Database Development, Database Administration, UML Tools, Entity Framework, ASP.NET, ASP.NET MVC, Algorithm Design, Agile Project Management, SEO, .NET Compact Framework, Visual C#, Visual Basic, C, C++, HTML + CSS, XML, SQL, T-SQL, Network Architecture, IP Networking, IIS, Structured Methods, Object Oriented Design, Object Oriented Modeling, SharePoint, Lenovo ThinkVantage..., Command Line Utilities
Education
DeVry University-Ohio 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Information Systems, Junior
Ohio University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, Senior
Westerville South High School 2003 — 2007
Nationwide Insurance December 2012 - Present
Eddie Bauer September 2012 - November 2012
Quality PC June 2012 - October 2012
Teleperformance, USA May 2012 - June 2012
McDonald's Corporation March 2011 - April 2012
College of Business April 2009 - June 2010
College of Business September 2007 - June 2010
Skills
MS Windows XP, MS Windows Vista, MS Windows 7, MAC OS X, UNIX Solaris, Linux, MS Visual Studio 2010, Adobe Creative Suite, MS SQL Server 2008, MS Office Suite, Business Intelligence..., Enterprise Software, Enterprise Architecture, Enterprise Content..., SAP Portal, PeopleSoft, Information Systems..., Database Design, Database Development, Database Administration, UML Tools, Entity Framework, ASP.NET, ASP.NET MVC, Algorithm Design, Agile Project Management, SEO, .NET Compact Framework, Visual C#, Visual Basic, C, C++, HTML + CSS, XML, SQL, T-SQL, Network Architecture, IP Networking, IIS, Structured Methods, Object Oriented Design, Object Oriented Modeling, SharePoint, Lenovo ThinkVantage..., Command Line Utilities
Education
DeVry University-Ohio 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Information Systems, Junior
Ohio University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, Senior
Westerville South High School 2003 — 2007
James Lycan James Lycan's Teleperformance, USA Experience August 2012 - September 2013
Job unemployed at Currently Unemployed
Industry Consumer Services
Experience
BBSI dba Strategic Staffing October 2013 - February 2014
Teleperformance, USA August 2012 - September 2013
Larry H. Miller Dealerships July 2012 - July 2012
Spherion April 2012 - June 2012
C3/CustomerContactChannels, Inc. September 2011 - April 2012
Progrexion March 2011 - June 2011
Xerox October 2009 - February 2011
Teleperformance, USA December 2010 - December 2010
Discover Financial Services March 2008 - September 2009
Country Inn & Suites by Carlson Bountiful, UT March 2008 - June 2008
Skills
Microsoft Excel, Microsoft Word, Photoshop, Illustrator, 10 Key
Education
Eagle Gate College-Layton 2004 — 2006
Associate of Science (A.S.), Graphic Design
Taylorsville High School 1996 — 1999
High school Diploma, Required
BBSI dba Strategic Staffing October 2013 - February 2014
Teleperformance, USA August 2012 - September 2013
Larry H. Miller Dealerships July 2012 - July 2012
Spherion April 2012 - June 2012
C3/CustomerContactChannels, Inc. September 2011 - April 2012
Progrexion March 2011 - June 2011
Xerox October 2009 - February 2011
Teleperformance, USA December 2010 - December 2010
Discover Financial Services March 2008 - September 2009
Country Inn & Suites by Carlson Bountiful, UT March 2008 - June 2008
Skills
Microsoft Excel, Microsoft Word, Photoshop, Illustrator, 10 Key
Education
Eagle Gate College-Layton 2004 — 2006
Associate of Science (A.S.), Graphic Design
Taylorsville High School 1996 — 1999
High school Diploma, Required
Jackie Stephens's Teleperformance, USA Experience January 2013 - September 2013
Job
Industry Consumer Services
Experience
Teleperformance September 2013 - Present
Teleperformance, USA January 2013 - September 2013
UnitedHealth Group February 2010 - July 2012
Toys R Us October 2009 - August 2010
Best Buy November 2009 - January 2010
AT&T Mobility December 2007 - March 2009
Embarq/CenturyLink October 2007 - March 2009
Sprint/Xtreme Mobile February 2007 - September 2007
WJHL-TV December 1998 - June 2007
Skills
Microsoft Office, Social Media, Sales, Public Relations, Event Planning, Management, Call Centers, Video Editing, Final Cut Pro, Creative Writing, Copywriting, Social Networking, Advertising, Social Media Marketing
Education
East Tennessee State University 1996 — 2002
Bachelor of Science, Mass Communications
University of Tennessee-Knoxville 1995 — 1996
Teleperformance September 2013 - Present
Teleperformance, USA January 2013 - September 2013
UnitedHealth Group February 2010 - July 2012
Toys R Us October 2009 - August 2010
Best Buy November 2009 - January 2010
AT&T Mobility December 2007 - March 2009
Embarq/CenturyLink October 2007 - March 2009
Sprint/Xtreme Mobile February 2007 - September 2007
WJHL-TV December 1998 - June 2007
Skills
Microsoft Office, Social Media, Sales, Public Relations, Event Planning, Management, Call Centers, Video Editing, Final Cut Pro, Creative Writing, Copywriting, Social Networking, Advertising, Social Media Marketing
Education
East Tennessee State University 1996 — 2002
Bachelor of Science, Mass Communications
University of Tennessee-Knoxville 1995 — 1996
Debra Moll Debra Moll's Teleperformance, USA Experience 1998 - 2013
Job Director of Quality Assurance at Great HealthWorks
Industry Computer Networking
Experience
Great HealthWorks March 2015 - Present
Teleperformance, USA 1998 - 2013
Skills
Outsourcing, Call Centers, Vendor Management, Quality Assurance, Telecommunications, Process Improvement, Program Management, Business Process..., Cross-functional Team..., Team Leadership, Training, Visio, Analysis, CRM, Software Documentation, Customer Service, Customer Satisfaction, Operations Management
Education
Florida Metropolitan University 1996 — 2000
Bachelor of Computer Information Science (CIS), Computer Science
Great HealthWorks March 2015 - Present
Teleperformance, USA 1998 - 2013
Skills
Outsourcing, Call Centers, Vendor Management, Quality Assurance, Telecommunications, Process Improvement, Program Management, Business Process..., Cross-functional Team..., Team Leadership, Training, Visio, Analysis, CRM, Software Documentation, Customer Service, Customer Satisfaction, Operations Management
Education
Florida Metropolitan University 1996 — 2000
Bachelor of Computer Information Science (CIS), Computer Science
Woodson Nicolas Woodson Nicolas's Teleperformance, USA Experience December 2014 - Present
Job Customer Service Representative at Teleperformance, USA
Industry Retail
Experience
Teleperformance, USA December 2014 - Present
Walmart January 2011 - Present
Alpine Access January 2012 - December 2014
Walgreens 2006 - 2011
Wells Fargo September 2005 - December 2006
Skills
Inventory Management, Retail, Management, Customer Satisfaction, Training, Sales, Store Management, Marketing, Coaching, Time Management, Visual Merchandising, Loss Prevention, Profit, Cash Management, Financial Analysis, Customer Service
Education
Florida State University 2002 — 2005
Bachelor of Science (BS), Finance, General
Edison Community College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Teleperformance, USA December 2014 - Present
Walmart January 2011 - Present
Alpine Access January 2012 - December 2014
Walgreens 2006 - 2011
Wells Fargo September 2005 - December 2006
Skills
Inventory Management, Retail, Management, Customer Satisfaction, Training, Sales, Store Management, Marketing, Coaching, Time Management, Visual Merchandising, Loss Prevention, Profit, Cash Management, Financial Analysis, Customer Service
Education
Florida State University 2002 — 2005
Bachelor of Science (BS), Finance, General
Edison Community College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Adam Ackley's Teleperformance, USA Experience 2007 - 2009
Job Actively Seeking Employment
Industry Newspapers
Experience
Actively Seeking Employment May 2014 - Present
The Columbus Dispatch April 2011 - May 2014
Donatos 2009 - 2012
Teleperformance, USA 2007 - 2009
Sears Logistics Services, Inc. 1998 - 2007
Skills
Software Installation, Troubleshooting, Networking, Computer Hardware, Routers, VoIP, Customer Service, Software Documentation, Technical Support, Windows 7, Active Directory, Operating Systems, XP, Access, Windows, Call Centers, Antivirus, Network Administration, DHCP, Laptops, Printers, Help Desk Support, Servers, Computer Repair, WAN, Databases, Routing, Wireless Networking, System Deployment
Education
DeVry University-Ohio 2010 — 2013
Associate of Applied Science, Network Systems Administration, GPA 3.34
Actively Seeking Employment May 2014 - Present
The Columbus Dispatch April 2011 - May 2014
Donatos 2009 - 2012
Teleperformance, USA 2007 - 2009
Sears Logistics Services, Inc. 1998 - 2007
Skills
Software Installation, Troubleshooting, Networking, Computer Hardware, Routers, VoIP, Customer Service, Software Documentation, Technical Support, Windows 7, Active Directory, Operating Systems, XP, Access, Windows, Call Centers, Antivirus, Network Administration, DHCP, Laptops, Printers, Help Desk Support, Servers, Computer Repair, WAN, Databases, Routing, Wireless Networking, System Deployment
Education
DeVry University-Ohio 2010 — 2013
Associate of Applied Science, Network Systems Administration, GPA 3.34
Ryan Cline's Teleperformance, USA Experience January 2000 - August 2000
Job Tax Clerk at Internal Revenue Service
Industry Government Administration
Experience
Internal Revenue Service March 2000 - Present
Teleperformance USA January 2000 - August 2000
Focus Services May 1999 - March 2000
Skills
Computers, Clerical Skills, Answering Phones, Nursing, Microsoft Office..., Phlebotomy, Computer/Technical..., 10 Key, Customer Satisfaction, Customer Service, Data Entry, Leadership, Microsoft Certified..., Microsoft Word, PowerPoint, Public Speaking, Sales, Tax, Telephone Skills, Time Management, Training
Education
Uintah Basin Applied Technology College 2010 — 2011
Building Trades-Carpentry, Carpentry/Carpenter
Dixie State College 1998 — 1999
Certification, Certified Nursing Assistant & Phlebotomy
Ben Lomond High School 1994 — 1998
High School Diploma, Computer Science
Internal Revenue Service March 2000 - Present
Teleperformance USA January 2000 - August 2000
Focus Services May 1999 - March 2000
Skills
Computers, Clerical Skills, Answering Phones, Nursing, Microsoft Office..., Phlebotomy, Computer/Technical..., 10 Key, Customer Satisfaction, Customer Service, Data Entry, Leadership, Microsoft Certified..., Microsoft Word, PowerPoint, Public Speaking, Sales, Tax, Telephone Skills, Time Management, Training
Education
Uintah Basin Applied Technology College 2010 — 2011
Building Trades-Carpentry, Carpentry/Carpenter
Dixie State College 1998 — 1999
Certification, Certified Nursing Assistant & Phlebotomy
Ben Lomond High School 1994 — 1998
High School Diploma, Computer Science
Milciades Andrion Milciades Andrion's Teleperformance, USA Experience 2010 - 2012
Job Licensed Health, Life Insurance and Annuities Agent/ IT Support
Industry Computer & Network Security
Experience
Convey Health Solutions August 2014 - February 2015
Udemy 2015 - 2015
Teleperformance, USA 2010 - 2012
Comcast Cable 2006 - 2010
Skills
Microsoft Office, Technical Support, Customer Service, Microsoft Exchange, Social Media Marketing, Wireless Networking, Telecommunication..., AutoCAD, Internet Troubleshooting, Apple Safari, Dewey Decimal System, Import/Export Operations, Skype, Symantec Antivirus, Facebook Marketing, Windows Vista, Windows 7, LAN-WAN, Windows, Computer Hardware, Routers, VPN, Microsoft Solutions in..., APPLE iPhone,iPad,iPod, Microsoft Skydrive, Classical Art and Music, LinkedIn, Twitter, XP, Software Installation, Help Desk Support, Windows XP Pro, Troubleshooting, Hardware, DHCP, Printers, Laptops, DNS, TCP/IP, WAN, Computer Repair, Blackberry, Switches, Life Insurance, Windows XP, Public Speaking, Sales, Leadership, Team Building, Training
Education
Miami Dade College 1991 — 1992
Associate of Science (A.S.), Building Construction Technology
Florida Atlantic University
A+ Certification Training
Gold Coast School of Insurance 2013 — 2013
Life Insurance, Health and Annuities
University Santa Maria La Antigua
Bachelor of Applied Science (B.A.Sc.), Civil Engineering
Convey Health Solutions August 2014 - February 2015
Udemy 2015 - 2015
Teleperformance, USA 2010 - 2012
Comcast Cable 2006 - 2010
Skills
Microsoft Office, Technical Support, Customer Service, Microsoft Exchange, Social Media Marketing, Wireless Networking, Telecommunication..., AutoCAD, Internet Troubleshooting, Apple Safari, Dewey Decimal System, Import/Export Operations, Skype, Symantec Antivirus, Facebook Marketing, Windows Vista, Windows 7, LAN-WAN, Windows, Computer Hardware, Routers, VPN, Microsoft Solutions in..., APPLE iPhone,iPad,iPod, Microsoft Skydrive, Classical Art and Music, LinkedIn, Twitter, XP, Software Installation, Help Desk Support, Windows XP Pro, Troubleshooting, Hardware, DHCP, Printers, Laptops, DNS, TCP/IP, WAN, Computer Repair, Blackberry, Switches, Life Insurance, Windows XP, Public Speaking, Sales, Leadership, Team Building, Training
Education
Miami Dade College 1991 — 1992
Associate of Science (A.S.), Building Construction Technology
Florida Atlantic University
A+ Certification Training
Gold Coast School of Insurance 2013 — 2013
Life Insurance, Health and Annuities
University Santa Maria La Antigua
Bachelor of Applied Science (B.A.Sc.), Civil Engineering
Angela Pantaleo Angela Pantaleo's Teleperformance, USA Experience October 2004 - August 2011
Job Sr. Performance Compliance Lead at Arise
Industry Outsourcing/Offshoring
Experience
Arise September 2011 - Present
Teleperformance, USA October 2004 - August 2011
Skills
Outlook, Customer Service, Call Center, Call Centers, Customer Satisfaction, Computer Hardware, Microsoft Excel, Inbound Marketing, Training, Team Building, BPO, Call Center Development, Customer Experience, Workforce Management, Contact Centers, Team Leadership, Telemarketing
Education
Florida International University
Arise September 2011 - Present
Teleperformance, USA October 2004 - August 2011
Skills
Outlook, Customer Service, Call Center, Call Centers, Customer Satisfaction, Computer Hardware, Microsoft Excel, Inbound Marketing, Training, Team Building, BPO, Call Center Development, Customer Experience, Workforce Management, Contact Centers, Team Leadership, Telemarketing
Education
Florida International University
Roger James Devore Roger James Devore's Teleperformance, USA Experience August 2004 - August 2008
Job Help Desk Tier 3 Agent at Electronic Classroom of Tomorrow
Industry Information Technology and Services
Experience
Electronic Classroom of Tomorrow August 2010 - Present
Nationwide Insurance August 2008 - August 2010
Teleperformance, USA August 2004 - August 2008
Skills
Windows, Troubleshooting, Call Center, Technical Training, Problem Solving, Active Directory, Technical Support, Training, Customer Service, Computer Hardware, Social Media, Public Speaking
Education
DeVry University 2001 — 2004
BA, Computer Information Systems
Electronic Classroom of Tomorrow August 2010 - Present
Nationwide Insurance August 2008 - August 2010
Teleperformance, USA August 2004 - August 2008
Skills
Windows, Troubleshooting, Call Center, Technical Training, Problem Solving, Active Directory, Technical Support, Training, Customer Service, Computer Hardware, Social Media, Public Speaking
Education
DeVry University 2001 — 2004
BA, Computer Information Systems
Jhonatan Ardila Jhonatan Ardila's Teleperformance, USA Experience January 2004 - January 2008
Job Realtor Associate at Beachfront Realty Inc
Industry Real Estate
Experience
Beachfront Realty Inc January 2009 - Present
Beachfront Realty, Inc. January 2009 - Present
Teleperformance USA January 2004 - January 2008
Education
Florida International University
Bachelor of Business Administration (B.B.A.), International Business & Management
Beachfront Realty Inc January 2009 - Present
Beachfront Realty, Inc. January 2009 - Present
Teleperformance USA January 2004 - January 2008
Education
Florida International University
Bachelor of Business Administration (B.B.A.), International Business & Management
Robert Funk Robert Funk's Teleperformance, USA Experience June 2002 - Present
Job Business Operations Mgmt, P&L, Project Mgmt, Customer Retention, Business & Operations Analysis, Continuous Improvements
Industry Consumer Services
Experience
Teleperformance USA, Inc June 2002 - Present
Teleperformance USA, Inc. June 2002 - Present
Teleperformance, USA June 2002 - Present
Teleperformance, USA June 2002 - Present
Teletech Holdings, Inc. January 2000 - January 2002
Skills
Call Centers, BPO, Workforce Management, Contact Centers, Outsourcing, Offshoring, Vendor Management, Customer Experience, Performance Management, Call Center, Inbound Marketing, Operations Management, Call Center Development, Management, Service Delivery, Transition Management, Microsoft Access, Microsoft Office, PowerPoint, Microsoft Visual Studio, COGNOS, Minitab, Process Analysis, Key Account Management, Quality Assurance (QA)..., Project Management, Personnel Recruitment, Performance Monitoring, Operational Inspections, Budgetary Oversight, Staff Development, Employee Training, Risk Assessment, Strategy Planning, Process Improvement, Program Management, Solutions Implementation, Internal Support, External Support, Strategic Planning
Education
West Virginia University
Mechanical Engineering
Fairmont State University
Architecture
Teleperformance USA, Inc June 2002 - Present
Teleperformance USA, Inc. June 2002 - Present
Teleperformance, USA June 2002 - Present
Teleperformance, USA June 2002 - Present
Teletech Holdings, Inc. January 2000 - January 2002
Skills
Call Centers, BPO, Workforce Management, Contact Centers, Outsourcing, Offshoring, Vendor Management, Customer Experience, Performance Management, Call Center, Inbound Marketing, Operations Management, Call Center Development, Management, Service Delivery, Transition Management, Microsoft Access, Microsoft Office, PowerPoint, Microsoft Visual Studio, COGNOS, Minitab, Process Analysis, Key Account Management, Quality Assurance (QA)..., Project Management, Personnel Recruitment, Performance Monitoring, Operational Inspections, Budgetary Oversight, Staff Development, Employee Training, Risk Assessment, Strategy Planning, Process Improvement, Program Management, Solutions Implementation, Internal Support, External Support, Strategic Planning
Education
West Virginia University
Mechanical Engineering
Fairmont State University
Architecture
Eva Tang Eva Tang's Teleperformance, USA Experience January 2007 - August 2008
Job Human Resources Generalist at Unitron Hearing
Industry Hospital & Health Care
Experience
Unitron Hearing February 2013 - Present
Krug Inc. August 2008 - February 2013
Teleperformance, USA January 2007 - August 2008
PepsiCo - Frito Lay September 2006 - December 2006
Skills
Employee Relations, HRIS, Onboarding, Human Resources, Employee Engagement, Recruiting
Education
Conestoga College
Human Resources Management and Services
University of Guelph
Bachelor of Commerce (BCom)
Unitron Hearing February 2013 - Present
Krug Inc. August 2008 - February 2013
Teleperformance, USA January 2007 - August 2008
PepsiCo - Frito Lay September 2006 - December 2006
Skills
Employee Relations, HRIS, Onboarding, Human Resources, Employee Engagement, Recruiting
Education
Conestoga College
Human Resources Management and Services
University of Guelph
Bachelor of Commerce (BCom)
Aunalie Parsons Aunalie Parsons's Teleperformance, USA Experience October 2009 - July 2014
Job Front Desk at Westerville Endodontics
Industry
Experience
Westerville Endodontics August 2014 - Present
Teleperformance, USA October 2009 - July 2014
Education
Ohio Christian University 2012 — 2017
Bachelor of Psychology, Psychology, 3.93
Eastland-Fairfield Career and Technical Schools 1996 — 1998
Certificate, Legal Office Technology, 3.5
Hamilton Township High School 1995 — 1998
High School Diploma, Regular Courses, 3.5
Westerville Endodontics August 2014 - Present
Teleperformance, USA October 2009 - July 2014
Education
Ohio Christian University 2012 — 2017
Bachelor of Psychology, Psychology, 3.93
Eastland-Fairfield Career and Technical Schools 1996 — 1998
Certificate, Legal Office Technology, 3.5
Hamilton Township High School 1995 — 1998
High School Diploma, Regular Courses, 3.5
Nicole Stiles's Teleperformance, USA Experience February 2005 - June 2007
Job Web Graphic Design
Industry Graphic Design
Experience
The Make It Fit Foundation August 2006 - Present
Texas Roadhouse June 2003 - October 2007
Teleperformance, USA February 2005 - June 2007
Vector Marketing 2002 - 2003
Skills
Typing - 80WPM, Web Design, Logo Design, Customer Service, Social Media, Photoshop, Illustrator, Microsoft Excel, Microsoft Word, PowerPoint, Flash, Dreamweaver, Event Planning, Advertising, HTML, Microsoft Office, Online Marketing, Adobe Creative Suite, Photography, Graphics, WordPress, Graphic Design, InDesign, Layout, Adobe Acrobat, Brochures
Education
DeVry University 2012 — 2012
Associate of Applied Science, Web Graphic Design, 3.8/4.0 Dean's List
The Make It Fit Foundation August 2006 - Present
Texas Roadhouse June 2003 - October 2007
Teleperformance, USA February 2005 - June 2007
Vector Marketing 2002 - 2003
Skills
Typing - 80WPM, Web Design, Logo Design, Customer Service, Social Media, Photoshop, Illustrator, Microsoft Excel, Microsoft Word, PowerPoint, Flash, Dreamweaver, Event Planning, Advertising, HTML, Microsoft Office, Online Marketing, Adobe Creative Suite, Photography, Graphics, WordPress, Graphic Design, InDesign, Layout, Adobe Acrobat, Brochures
Education
DeVry University 2012 — 2012
Associate of Applied Science, Web Graphic Design, 3.8/4.0 Dean's List
Brandy Saas Brandy Saas's Teleperformance, USA Experience April 1999 - Present
Job Corporate Business Analyst at Teleperformance, USA
Industry Consumer Services
Experience
Teleperformance, USA April 1999 - Present
Skills
Microsoft Excel, Microsoft Office, Team Leadership, Call Centers, PowerPoint, Data Analysis, Quality Assurance, Team Management, Business Process..., Performance Management, Service Delivery, BPO, Vendor Management, Process Improvement, Outsourcing, Operations Management, Customer Satisfaction, Customer Experience
Education
Fairmont State University 1995 — 1998
Psychology
Teleperformance, USA April 1999 - Present
Skills
Microsoft Excel, Microsoft Office, Team Leadership, Call Centers, PowerPoint, Data Analysis, Quality Assurance, Team Management, Business Process..., Performance Management, Service Delivery, BPO, Vendor Management, Process Improvement, Outsourcing, Operations Management, Customer Satisfaction, Customer Experience
Education
Fairmont State University 1995 — 1998
Psychology
Mike Tice Mike Tice's Teleperformance, USA Experience 2005 - 2008
Job System Administrator at FIS
Industry Information Technology and Services
Experience
FIS June 2015 - Present
Omnicare Inc. December 2014 - June 2015
American Electric Power November 2013 - November 2014
Cardinal Health May 2011 - November 2013
ADP Dealer Services November 2009 - May 2011
Time Warner Cable January 2008 - October 2009
Teleperformance, USA 2005 - 2008
Skills
Windows, Customer Service, Troubleshooting, Outlook, Microsoft Office, Software Documentation, Access, Visio, Process Improvement, HTML, Microsoft Excel, SharePoint, Business Analysis, SQL, Windows 7
Education
Mansfield University of Pennsylvania 1999 — 2003
Bachelor's degree, Computer and Information Systems
Corning Community College 1996 — 1999
Liberal Arts and Sciences/Liberal Studies
FIS June 2015 - Present
Omnicare Inc. December 2014 - June 2015
American Electric Power November 2013 - November 2014
Cardinal Health May 2011 - November 2013
ADP Dealer Services November 2009 - May 2011
Time Warner Cable January 2008 - October 2009
Teleperformance, USA 2005 - 2008
Skills
Windows, Customer Service, Troubleshooting, Outlook, Microsoft Office, Software Documentation, Access, Visio, Process Improvement, HTML, Microsoft Excel, SharePoint, Business Analysis, SQL, Windows 7
Education
Mansfield University of Pennsylvania 1999 — 2003
Bachelor's degree, Computer and Information Systems
Corning Community College 1996 — 1999
Liberal Arts and Sciences/Liberal Studies
Mustafa Motiwala Mustafa Motiwala's Teleperformance, USA Experience December 2011 - Present
Job Desktop Support Specialist at Teleperformance USA
Industry Telecommunications
Experience
Teleperformance USA December 2011 - Present
Teleperformance, USA 2010 - 2011
Skills
Technical Support, Sla, Call Center, Service Delivery, Active Directory, XP, BPO, Windows 7, Contact Centers, Windows Server, Service Desk, Avaya, MPLS Networking, Cisco IOS, Linux System..., Powershell, Microsoft Exchange, Microsoft Office, CCNA, Servers, Cisco Technologies, Help Desk Support, Office 365, VPN, Network Administration, Troubleshooting, Cloud Computing, System Deployment, Citrix, Networking, Call Centers, Avaya Technologies, Windows XP
Education
Florida Atlantic University 2002 — 2007
Bachelor's degree, Political Science
Northeast Highschool
Teleperformance USA December 2011 - Present
Teleperformance, USA 2010 - 2011
Skills
Technical Support, Sla, Call Center, Service Delivery, Active Directory, XP, BPO, Windows 7, Contact Centers, Windows Server, Service Desk, Avaya, MPLS Networking, Cisco IOS, Linux System..., Powershell, Microsoft Exchange, Microsoft Office, CCNA, Servers, Cisco Technologies, Help Desk Support, Office 365, VPN, Network Administration, Troubleshooting, Cloud Computing, System Deployment, Citrix, Networking, Call Centers, Avaya Technologies, Windows XP
Education
Florida Atlantic University 2002 — 2007
Bachelor's degree, Political Science
Northeast Highschool
Dane Chambers Dane Chambers's Teleperformance, USA Experience May 2012 - November 2012
Job Student at Florida International University College of Business Administration
Industry Accounting
Experience
Teleperformance, USA May 2012 - November 2012
Alorica April 2011 - May 2012
Skills
customer Service, Accounting, Technical Support, sales
Education
Florida International University - College of Business Administration 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
University College Of the Caribbean 2007 — 2010
Associate's degree, Business Administration and Management, General
Teleperformance, USA May 2012 - November 2012
Alorica April 2011 - May 2012
Skills
customer Service, Accounting, Technical Support, sales
Education
Florida International University - College of Business Administration 2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
University College Of the Caribbean 2007 — 2010
Associate's degree, Business Administration and Management, General
Tamika McLaughlin Tamika McLaughlin's Teleperformance, USA Experience January 2003 - August 2007
Job Staffing and Recruiting Professional
Industry Staffing and Recruiting
Experience
Workway 2012 - Present
CoreLogic June 2012 - August 2012
SecureWatch, LLC April 2011 - March 2012
Howser, Newman & Besley, LLC April 2008 - June 2009
Horn Law Firm December 2007 - April 2008
Teleperformance, USA January 2003 - August 2007
Midlands Ear, Nose & Throat, Clinic September 2000 - August 2003
Skills
Windows2003, 2007, XP &..., Networking, Juris &..., Oracle, Outlook,...
Education
Everest University-South Orlando 2008 — 2013
Bachelor of Science (BS), Legal Assistant/Paralegal, 3.1
Midlands Technical College 2001 — 2005
Associate of Science (AS), Legal Assistant/Paralegal, 3.7
James Madison 1998 — 1999
HS Dipolma, Regular/General High School/Secondary Diploma Program, 3.2
Workway 2012 - Present
CoreLogic June 2012 - August 2012
SecureWatch, LLC April 2011 - March 2012
Howser, Newman & Besley, LLC April 2008 - June 2009
Horn Law Firm December 2007 - April 2008
Teleperformance, USA January 2003 - August 2007
Midlands Ear, Nose & Throat, Clinic September 2000 - August 2003
Skills
Windows2003, 2007, XP &..., Networking, Juris &..., Oracle, Outlook,...
Education
Everest University-South Orlando 2008 — 2013
Bachelor of Science (BS), Legal Assistant/Paralegal, 3.1
Midlands Technical College 2001 — 2005
Associate of Science (AS), Legal Assistant/Paralegal, 3.7
James Madison 1998 — 1999
HS Dipolma, Regular/General High School/Secondary Diploma Program, 3.2
Johnny Sweeney, NMLS ID: 493627 Johnny Sweeney, NMLS ID: 493627's Teleperformance, USA Experience June 2014 - December 2014
Job VP Sales at Professional Mortgage Alliance
Industry Banking
Experience
Professional Mortgage Alliance April 2015 - Present
Saint Lucie Catholic Church March 2006 - Present
Security One Lending August 2011 - Present
Teleperformance, USA June 2014 - December 2014
Reverse Mortgage Solutions, Inc. April 2011 - July 2011
Bank of America Home Loans June 1998 - April 2011
Bank of America Home Loans November 2007 - November 2009
Bank of America 2002 - 2004
Skills
Mortgage Lending, Reverse Mortgages, Loans, Residential Mortgages, Refinance, FHA financing, Investment Properties, Home Equity, Finance, Home Equity Lines of..., FHA, Public Speaking, Mortgage Banking, Credit, Loan Origination, VA Loans, Banking, Government Loans, Home Equity Loans, Consumer Lending, Sales, Retirement, Real Estate Financing, First Time Home Buyers, Mortgage Marketing, Training, Seniors, Real Estate, Underwriting, Credit Analysis, Investments, Financial Planning, Mortgage Underwriting, REO, Commercial Lending, Real Estate Transactions, Referrals, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Ableton Live, Training Delivery, Employee Training, Salesforce.com, Audio Engineering, Insurance, Life & Health Insurance..., Video Production
Education
Florida State College at Jacksonville 2001 — 2003
Banking and Financial Support Services
Professional Mortgage Alliance April 2015 - Present
Saint Lucie Catholic Church March 2006 - Present
Security One Lending August 2011 - Present
Teleperformance, USA June 2014 - December 2014
Reverse Mortgage Solutions, Inc. April 2011 - July 2011
Bank of America Home Loans June 1998 - April 2011
Bank of America Home Loans November 2007 - November 2009
Bank of America 2002 - 2004
Skills
Mortgage Lending, Reverse Mortgages, Loans, Residential Mortgages, Refinance, FHA financing, Investment Properties, Home Equity, Finance, Home Equity Lines of..., FHA, Public Speaking, Mortgage Banking, Credit, Loan Origination, VA Loans, Banking, Government Loans, Home Equity Loans, Consumer Lending, Sales, Retirement, Real Estate Financing, First Time Home Buyers, Mortgage Marketing, Training, Seniors, Real Estate, Underwriting, Credit Analysis, Investments, Financial Planning, Mortgage Underwriting, REO, Commercial Lending, Real Estate Transactions, Referrals, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Ableton Live, Training Delivery, Employee Training, Salesforce.com, Audio Engineering, Insurance, Life & Health Insurance..., Video Production
Education
Florida State College at Jacksonville 2001 — 2003
Banking and Financial Support Services
Isidoro Reyes Isidoro Reyes's Teleperformance, USA Experience July 2002 - April 2004
Job Electrical Project Engineer and Programmer
Industry Industrial Automation
Experience
CMA/Flodyne/Hydradyne August 2011 - Present
ABT Bearing December 2006 - May 2011
ABC Supply Co June 2004 - November 2006
Teleperformance USA July 2002 - April 2004
Skills
Customer Service, PLC Programming, Control Systems Design, Soldering, Warehouse Management, Shipping, Automation, Electrical Engineering, HMIs, Software Installation, Project Management, Circuit Simulation, Multisim, Microsoft Office, Bilingual-Spanish, Inventory Control, Multimeter, CoDeSys, PLC Ladder Logic, Android Development, JavaScript, HTML, CSS, Information Technology
Education
DeVry University 2008 — 2011
Associate of Applied Science, Electronic Computer Technology
CMA/Flodyne/Hydradyne August 2011 - Present
ABT Bearing December 2006 - May 2011
ABC Supply Co June 2004 - November 2006
Teleperformance USA July 2002 - April 2004
Skills
Customer Service, PLC Programming, Control Systems Design, Soldering, Warehouse Management, Shipping, Automation, Electrical Engineering, HMIs, Software Installation, Project Management, Circuit Simulation, Multisim, Microsoft Office, Bilingual-Spanish, Inventory Control, Multimeter, CoDeSys, PLC Ladder Logic, Android Development, JavaScript, HTML, CSS, Information Technology
Education
DeVry University 2008 — 2011
Associate of Applied Science, Electronic Computer Technology
Casey Mullins Casey Mullins's Teleperformance, USA Experience January 2013 - September 2014
Job Graphic Designer Actively Seeking a FullTime Position
Industry Graphic Design
Experience
Self-Employed September 2007 - Present
Teleperformance, USA January 2013 - September 2014
Alan Baldwin Insurance Agency May 2009 - July 2010
Virginia Highlands Community College August 2006 - July 2008
Skills
Adobe Creative Suite, WordPress, Maya, AutoCAD, Microsoft Office, Microsoft Word, Computer Repair, Graphic Design, Logo Design, Character Designs, Print Publication Design, Comic Book Illustration, Traditional Art Skills, Drawing, Figure Drawing, Watercolor Illustration, Metalsmithing, Organization Skills, Customer Service, Writing, Creative Writing, InDesign, Illustrator, Adobe Acrobat, Dreamweaver, Photoshop, Layout, Mac, Adobe Muse, Flash, Premier, Sony Vegas, Unreal Editor, Brand Identity, Textiles, Woodworking, Windows, Illustration, Data Entry, Art, Outlook, Salesforce.com, Social Media, Video Editing, Photography, Editing, Web Design, Graphics, Social Networking
Education
East Tennessee State University 2008 — 2011
Bachelor of Science (B.S.), Digital Media/Visualization, 3.5 GPA
Virginia Highlands Community College 2005 — 2008
General Studies, 3.3 GPA
Adult Skill Center 2004 — 2005
Computer Repair
Self-Employed September 2007 - Present
Teleperformance, USA January 2013 - September 2014
Alan Baldwin Insurance Agency May 2009 - July 2010
Virginia Highlands Community College August 2006 - July 2008
Skills
Adobe Creative Suite, WordPress, Maya, AutoCAD, Microsoft Office, Microsoft Word, Computer Repair, Graphic Design, Logo Design, Character Designs, Print Publication Design, Comic Book Illustration, Traditional Art Skills, Drawing, Figure Drawing, Watercolor Illustration, Metalsmithing, Organization Skills, Customer Service, Writing, Creative Writing, InDesign, Illustrator, Adobe Acrobat, Dreamweaver, Photoshop, Layout, Mac, Adobe Muse, Flash, Premier, Sony Vegas, Unreal Editor, Brand Identity, Textiles, Woodworking, Windows, Illustration, Data Entry, Art, Outlook, Salesforce.com, Social Media, Video Editing, Photography, Editing, Web Design, Graphics, Social Networking
Education
East Tennessee State University 2008 — 2011
Bachelor of Science (B.S.), Digital Media/Visualization, 3.5 GPA
Virginia Highlands Community College 2005 — 2008
General Studies, 3.3 GPA
Adult Skill Center 2004 — 2005
Computer Repair
Scott Hayman Scott Hayman's Teleperformance, USA Experience 2014 - 2014
Job Technical Support
Industry Information Technology and Services
Experience
Applied Performance Technologies September 2014 - Present
Teleperformance, USA 2014 - 2014
Skills
Technical Support, Customer Service
Education
DeVry University 2010 — 2014
N/A, Computer Science
The Ohio State University 2006 — 2010
N/A, Computer Science
Applied Performance Technologies September 2014 - Present
Teleperformance, USA 2014 - 2014
Skills
Technical Support, Customer Service
Education
DeVry University 2010 — 2014
N/A, Computer Science
The Ohio State University 2006 — 2010
N/A, Computer Science
Treshon Brown Treshon Brown's Teleperformance, USA Experience October 2013 - May 2014
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
National Heritage Academies June 2014 - November 2014
Teleperformance, USA October 2013 - May 2014
SpringHill Suites April 2013 - September 2013
The Coding Source June 2011 - September 2011
Pitney Bowes August 2010 - March 2011
Skills
Medical Terminology, Data Entry, Training, Employee Relations, Healthcare, Leadership Development, Public Speaking, Customer Service, PowerPoint, Sales, Social Media, Time Management
Education
Everest Institute-Grand Rapids 2007 — 2008
Certification, Medical Administrative Assistant
National Heritage Academies June 2014 - November 2014
Teleperformance, USA October 2013 - May 2014
SpringHill Suites April 2013 - September 2013
The Coding Source June 2011 - September 2011
Pitney Bowes August 2010 - March 2011
Skills
Medical Terminology, Data Entry, Training, Employee Relations, Healthcare, Leadership Development, Public Speaking, Customer Service, PowerPoint, Sales, Social Media, Time Management
Education
Everest Institute-Grand Rapids 2007 — 2008
Certification, Medical Administrative Assistant
Marc Chery's Teleperformance, USA Experience June 2014 - Present
Job Student at Devry University
Industry Information Technology and Services
Experience
Teleperformance, USA June 2014 - Present
The Home Depot June 2005 - December 2008
Skills
Military, Customer Service, Microsoft Office, Microsoft Excel, Training, Management, PowerPoint, Leadership, Team Building, Windows, Project Management
Education
DeVry University-Florida 2011 — 2015
Bachelor’s Degree, Database Administration, 3.3
Palm Beach Community College 2005 — 2006
Bachelor's degree
Teleperformance, USA June 2014 - Present
The Home Depot June 2005 - December 2008
Skills
Military, Customer Service, Microsoft Office, Microsoft Excel, Training, Management, PowerPoint, Leadership, Team Building, Windows, Project Management
Education
DeVry University-Florida 2011 — 2015
Bachelor’s Degree, Database Administration, 3.3
Palm Beach Community College 2005 — 2006
Bachelor's degree
Nichelle Liggins's Teleperformance, USA Experience August 2005 - April 2006
Job Spec I Internet Tech Support at Windstream Communications
Industry Pharmaceuticals
Experience
Windstream Communications June 2014 - Present
Ben Venue Laboratories February 2011 - December 2013
Ohio State University Medical Center January 2011 - February 2011
JPMorgan Chase May 2006 - February 2011
Teleperformance USA August 2005 - April 2006
Skills
Customer Service, Call Center, 5S, Technical Documentation, Medical Devices, Sop, Troubleshooting, Time Management, Quality Assurance, Technical Support, Employee Training, Training, Customer Retention, Banking, Quality Control, Customer Experience, Aseptic Processing, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Inventory Management, Data Entry, Outlook, Human Resources, Process Improvement, Customer Satisfaction, PowerPoint, Leadership, Aseptic Technique, SOP
Education
DeVry University 2005 — 2010
Bachelor of Science (BS), Biomedical Engineering Technology
Windstream Communications June 2014 - Present
Ben Venue Laboratories February 2011 - December 2013
Ohio State University Medical Center January 2011 - February 2011
JPMorgan Chase May 2006 - February 2011
Teleperformance USA August 2005 - April 2006
Skills
Customer Service, Call Center, 5S, Technical Documentation, Medical Devices, Sop, Troubleshooting, Time Management, Quality Assurance, Technical Support, Employee Training, Training, Customer Retention, Banking, Quality Control, Customer Experience, Aseptic Processing, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Inventory Management, Data Entry, Outlook, Human Resources, Process Improvement, Customer Satisfaction, PowerPoint, Leadership, Aseptic Technique, SOP
Education
DeVry University 2005 — 2010
Bachelor of Science (BS), Biomedical Engineering Technology
Micheal Robinson Micheal Robinson's Teleperformance, USA Experience May 2013 - May 2014
Job IT Service Desk Technician
Industry Computer Networking
Experience
CommScope February 2015 - Present
Xerox 2014 - 2015
Teleperformance, USA May 2013 - May 2014
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Microsoft Exchange, Active Directory, Network Administration, Graphic Design, Technical Support, Data Analysis, Relational Databases, Educational Technology, Leadership Development, Team Management, Programming, Hardware Diagnostics, IT Infrastructure..., Network Security, Troubleshooting, Reverse Engineering, Inductive Reasoning
Education
ITT Technical Institute-West Palm Beach 2012 — 2014
Associate's Degree, Network and System Administration, 4.0
Florida Agricultural and Mechanical University 1996 — 2000
Computer/Information Technology Administration and Management
CommScope February 2015 - Present
Xerox 2014 - 2015
Teleperformance, USA May 2013 - May 2014
Skills
Microsoft Office, Research, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Microsoft Exchange, Active Directory, Network Administration, Graphic Design, Technical Support, Data Analysis, Relational Databases, Educational Technology, Leadership Development, Team Management, Programming, Hardware Diagnostics, IT Infrastructure..., Network Security, Troubleshooting, Reverse Engineering, Inductive Reasoning
Education
ITT Technical Institute-West Palm Beach 2012 — 2014
Associate's Degree, Network and System Administration, 4.0
Florida Agricultural and Mechanical University 1996 — 2000
Computer/Information Technology Administration and Management
Nathan Weinstock Nathan Weinstock's Teleperformance, USA Experience September 2012 - October 2012
Job Customer Service Assistant
Industry Primary/Secondary Education
Experience
Eagle Mountain-Saginaw ISD December 2014 - Present
Lewisville ISD November 2013 - Present
Coppell ISD November 2013 - Present
Art Hall Awards October 2012 - July 2013
Teleperformance, USA September 2012 - October 2012
Salt Lake Community College January 2011 - September 2012
eBay Inc February 2006 - August 2009
Trendwest Resorts October 2005 - January 2006
Skills
Social Media, Customer Service, Account Management, Customer Satisfaction, Sales, Business Development, Marketing, Research, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, SEO, Marketing Strategy, Public Speaking, Online Marketing, Salesforce.com, Photoshop, Team Leadership, Inventory Management, Social Media Marketing, Blogging, Management, Market Research, Coaching, Sales Management, Training, Email Marketing, Project Management, New Business Development, Leadership, Customer Retention, Data Analysis, Outlook, Team Building, Event Planning, CRM, Corel Draw, Final Cut Pro, Strategic Planning, Call Centers, Advertising, SEM
Education
Cypress College
Associate of Science (A.S.), Marketing
Eagle Mountain-Saginaw ISD December 2014 - Present
Lewisville ISD November 2013 - Present
Coppell ISD November 2013 - Present
Art Hall Awards October 2012 - July 2013
Teleperformance, USA September 2012 - October 2012
Salt Lake Community College January 2011 - September 2012
eBay Inc February 2006 - August 2009
Trendwest Resorts October 2005 - January 2006
Skills
Social Media, Customer Service, Account Management, Customer Satisfaction, Sales, Business Development, Marketing, Research, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, SEO, Marketing Strategy, Public Speaking, Online Marketing, Salesforce.com, Photoshop, Team Leadership, Inventory Management, Social Media Marketing, Blogging, Management, Market Research, Coaching, Sales Management, Training, Email Marketing, Project Management, New Business Development, Leadership, Customer Retention, Data Analysis, Outlook, Team Building, Event Planning, CRM, Corel Draw, Final Cut Pro, Strategic Planning, Call Centers, Advertising, SEM
Education
Cypress College
Associate of Science (A.S.), Marketing
Julissa Hemmings Julissa Hemmings's Teleperformance, USA Experience June 2013 - March 2015
Job MSA
Industry Hospital & Health Care
Experience
Tampa VA Medical Center March 2015 - Present
Teleperformance, USA June 2013 - March 2015
Florida International University August 2012 - 2013
Florida Breast Cancer Foundation June 2012 - June 2012
Skills
Online Media Relations, Media Relations, Public Relations, Newsletters, Editing, Press Releases, Cision, Social Media Measurement, AP Style, Crisis Communications, Publicity, Strategic Communications, Facebook, Speech Writing
Education
University of South Florida 2015 — 2018
Master's degree, Health/Health Care Administration/Management
Florida International University 2012 — 2013
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Valencia Community College 2010 — 2011
Associate of Arts (A.A.), Public Relations, Advertising, and Applied Communication
Tampa VA Medical Center March 2015 - Present
Teleperformance, USA June 2013 - March 2015
Florida International University August 2012 - 2013
Florida Breast Cancer Foundation June 2012 - June 2012
Skills
Online Media Relations, Media Relations, Public Relations, Newsletters, Editing, Press Releases, Cision, Social Media Measurement, AP Style, Crisis Communications, Publicity, Strategic Communications, Facebook, Speech Writing
Education
University of South Florida 2015 — 2018
Master's degree, Health/Health Care Administration/Management
Florida International University 2012 — 2013
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Valencia Community College 2010 — 2011
Associate of Arts (A.A.), Public Relations, Advertising, and Applied Communication
Fern Brutus Fern Brutus's Teleperformance, USA Experience August 2012 - 2014
Job Clover Tech/Customer Service Support at First Data
Industry Computer Networking
Experience
First Data 2014 - Present
Teleperformance, USA August 2012 - 2014
Wells Fargo March 2009 - 2012
Victoria's Secret May 2007 - March 2010
Starbucks April 2003 - April 2007
Skills
Networking, Social Networking, Troubleshooting, Electronics, Running, Software Installation, System Administration, Management Consulting, Mechanical Testing, Resume Writing, Data Entry
Education
Florida Career College-Miami 2006 — 2010
A.A. of Networking, and a B.S. in MIS, Network and System Administration/Administrator, 3.5
Miami Dade College 2002 — 2004
Associate of Science (A.S.), Network and System Administration/Administrator
First Data 2014 - Present
Teleperformance, USA August 2012 - 2014
Wells Fargo March 2009 - 2012
Victoria's Secret May 2007 - March 2010
Starbucks April 2003 - April 2007
Skills
Networking, Social Networking, Troubleshooting, Electronics, Running, Software Installation, System Administration, Management Consulting, Mechanical Testing, Resume Writing, Data Entry
Education
Florida Career College-Miami 2006 — 2010
A.A. of Networking, and a B.S. in MIS, Network and System Administration/Administrator, 3.5
Miami Dade College 2002 — 2004
Associate of Science (A.S.), Network and System Administration/Administrator
Andrew Kitchens Andrew Kitchens's Teleperformance, USA Experience June 2008 - August 2009
Job Engineer at AJK Services
Industry Computer Software
Experience
AJK Services March 2011 - Present
BlueAir Environmental Engineering August 2009 - March 2011
Teleperformance USA June 2008 - August 2009
Ohio University, WOUB Center for Public Media August 2005 - September 2008
Ohio University Department of Residence Life August 2004 - June 2005
Ohio University Center for Automatic Identification and Data Capture January 2001 - January 2005
Schneider's TV & Electronics January 1997 - July 2004
Ohio Gratings Inc November 2001 - October 2002
Progressive Foam Products May 1999 - October 2001
JR Associates May 1998 - June 1999
Skills
Project Management, Quality Assurance, Electronics, Software Development, Testing, Microsoft Project
Education
Ohio University 2001 — 2014
Bachelor of Science, Industrial Technology; Business
Buckeye Career Center 1994 — 1996
Vocational Certificate, Electronics and Computer Technology
DeVry University
AJK Services March 2011 - Present
BlueAir Environmental Engineering August 2009 - March 2011
Teleperformance USA June 2008 - August 2009
Ohio University, WOUB Center for Public Media August 2005 - September 2008
Ohio University Department of Residence Life August 2004 - June 2005
Ohio University Center for Automatic Identification and Data Capture January 2001 - January 2005
Schneider's TV & Electronics January 1997 - July 2004
Ohio Gratings Inc November 2001 - October 2002
Progressive Foam Products May 1999 - October 2001
JR Associates May 1998 - June 1999
Skills
Project Management, Quality Assurance, Electronics, Software Development, Testing, Microsoft Project
Education
Ohio University 2001 — 2014
Bachelor of Science, Industrial Technology; Business
Buckeye Career Center 1994 — 1996
Vocational Certificate, Electronics and Computer Technology
DeVry University
James D. Sizemore James D. Sizemore's Teleperformance, USA Experience August 2011 - November 2011
Job Customer Service Representative at General Dynamics Information Technology
Industry Internet
Experience
General Dynamics Information Technology August 2014 - Present
General Dynamics Information Technology August 2013 - August 2014
Kelly Services February 2013 - August 2013
NorthgateArinso September 2012 - November 2012
Literacy Volunteers of Leon County February 2012 - October 2012
CSS Corp November 2011 - January 2012
Teleperformance, USA August 2011 - November 2011
Verio March 2011 - June 2011
iTOK December 2010 - January 2011
eBay Inc September 2007 - October 2010
Skills
Customer Relations, Customer Service, Customer Experience, Customer Loyalty, Customer Focus, Linux, Unix, Logistics, Shipping/receiving, Travel, Critical Thinking, Case-Based Reasoning, Telephone Skills, Telephony, Audio Conferencing, Windows Server, Windows XP, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Sales, Team Building, Troubleshooting, Team Leadership
Education
Florida State University 1990 — 1995
Bachelor of Arts Degree, Philosophy
Tallahassee Community College 2002 — 2004
Associate of Science Degree, Computer Programming and Applications
Florida State University 1990 — 1995
Associate of Arts Degree, Business
General Dynamics Information Technology August 2014 - Present
General Dynamics Information Technology August 2013 - August 2014
Kelly Services February 2013 - August 2013
NorthgateArinso September 2012 - November 2012
Literacy Volunteers of Leon County February 2012 - October 2012
CSS Corp November 2011 - January 2012
Teleperformance, USA August 2011 - November 2011
Verio March 2011 - June 2011
iTOK December 2010 - January 2011
eBay Inc September 2007 - October 2010
Skills
Customer Relations, Customer Service, Customer Experience, Customer Loyalty, Customer Focus, Linux, Unix, Logistics, Shipping/receiving, Travel, Critical Thinking, Case-Based Reasoning, Telephone Skills, Telephony, Audio Conferencing, Windows Server, Windows XP, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Sales, Team Building, Troubleshooting, Team Leadership
Education
Florida State University 1990 — 1995
Bachelor of Arts Degree, Philosophy
Tallahassee Community College 2002 — 2004
Associate of Science Degree, Computer Programming and Applications
Florida State University 1990 — 1995
Associate of Arts Degree, Business
Vincent Mitchell Vincent Mitchell's Teleperformance, USA Experience August 2004 - July 2006
Job Technical Support at Wilke/Thornton, Inc.
Industry Computer Software
Experience
Wilke Global September 2010 - Present
Stickman Studios August 2003 - Present
DeVry University January 2009 - April 2010
Custom Home Works December 2006 - October 2007
Teleperformance USA August 2004 - July 2006
Skills
HTML, CSS, Technical Support, Windows, Mac OS, Programming, Microsoft Excel, FrontPage
Education
DeVry University 2007 — 2010
Bachelors of Science, Computer Information Systems
Wilke Global September 2010 - Present
Stickman Studios August 2003 - Present
DeVry University January 2009 - April 2010
Custom Home Works December 2006 - October 2007
Teleperformance USA August 2004 - July 2006
Skills
HTML, CSS, Technical Support, Windows, Mac OS, Programming, Microsoft Excel, FrontPage
Education
DeVry University 2007 — 2010
Bachelors of Science, Computer Information Systems
KRISTEN CAHEN's Teleperformance, USA Experience August 2012 - Present
Job Google at Teleperformance USA
Industry Internet
Experience
Teleperformance, USA August 2012 - Present
Convergys March 2010 - November 2011
Affiliated Computer Services July 2010 - December 2010
Skills
Warehousing, Call Center, Customer Satisfaction, Technical Support, Computer Hardware, Customer Service, Troubleshooting, Printers, Computer Repair, Windows 7, Help Desk Support
Education
Emporia State University 2005 — 2006
Computer Technology
Teleperformance, USA August 2012 - Present
Convergys March 2010 - November 2011
Affiliated Computer Services July 2010 - December 2010
Skills
Warehousing, Call Center, Customer Satisfaction, Technical Support, Computer Hardware, Customer Service, Troubleshooting, Printers, Computer Repair, Windows 7, Help Desk Support
Education
Emporia State University 2005 — 2006
Computer Technology
Hemant Sehgal Hemant Sehgal's Teleperformance, USA Experience November 2013 - Present
Job Associate Vice President Operations at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA November 2013 - Present
Teleperformance, USA July 2012 - November 2013
Dell January 2009 - August 2012
Dell November 2005 - January 2009
Dell November 2003 - November 2005
IBM - Daksh January 2001 - September 2003
Minerva Telelinks 2001 - 2002
Skills
Cross-functional Team..., Six Sigma, Process Engineering, Operations Management, Business Development, Service Delivery, Profit Maximization, Strategy, CRM, BPO, Operational Excellence, Vendor Management, Capacity Planning, Strategic Communications, Change Management, Business Process, Process Improvement, Analytics, Call Centers, Outsourcing, Management, Project Planning, Project Management, Team Management, Leadership, Forecasting, Telecommunications, Customer Experience
Education
Delhi University 1999 — 2002
B.com, Commerce
Global Institute of Management Studies
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Teleperformance, USA November 2013 - Present
Teleperformance, USA July 2012 - November 2013
Dell January 2009 - August 2012
Dell November 2005 - January 2009
Dell November 2003 - November 2005
IBM - Daksh January 2001 - September 2003
Minerva Telelinks 2001 - 2002
Skills
Cross-functional Team..., Six Sigma, Process Engineering, Operations Management, Business Development, Service Delivery, Profit Maximization, Strategy, CRM, BPO, Operational Excellence, Vendor Management, Capacity Planning, Strategic Communications, Change Management, Business Process, Process Improvement, Analytics, Call Centers, Outsourcing, Management, Project Planning, Project Management, Team Management, Leadership, Forecasting, Telecommunications, Customer Experience
Education
Delhi University 1999 — 2002
B.com, Commerce
Global Institute of Management Studies
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Curtis Finn's Teleperformance, USA Experience September 2010 - July 2011
Job General Manager at Pan American Tool Corp.
Industry Retail
Experience
Pan American Tool Corp. June 2013 - Present
Spraymation Inc. May 2011 - May 2013
Teleperformance, USA September 2010 - July 2011
Reprografia February 2008 - June 2010
FLT Geosystems November 1999 - November 2007
T-Square Miami 1978 - 1998
Skills
Computer Hardware, Materials Management, Procurement, Troubleshooting, Negotiation, Purchasing, Microsoft Office, Inventory Management, Team Building, Customer Service, Project Management, Operations Management, Management, Supply Chain Management, Forecasting, Contract Negotiation, Inventory Control, Process Scheduler, Team Leadership, Project Planning, Customer Satisfaction, Product Development, Contract Management, Sales, Global Sourcing, Spend Analysis, Purchase Management, Strategic Sourcing, Supplier Development, Supply Management, eSourcing, Low Cost Country..., E-procurement, Supplier Evaluation, Supplier Performance, Supplier Negotiation, Supplier Sourcing, Supplier Diversity, Vendor Managed Inventory, MRP, Supply, Supply Chain..., Purchasing Negotiation, JIT, Supply Chain, Supply Chain Operations, Cost Reduction..., Vendor Relationships, Demand Planning
Education
Florida State University - College of Business 1976 — 1978
Miami Beach High
Miami Beach High
Pan American Tool Corp. June 2013 - Present
Spraymation Inc. May 2011 - May 2013
Teleperformance, USA September 2010 - July 2011
Reprografia February 2008 - June 2010
FLT Geosystems November 1999 - November 2007
T-Square Miami 1978 - 1998
Skills
Computer Hardware, Materials Management, Procurement, Troubleshooting, Negotiation, Purchasing, Microsoft Office, Inventory Management, Team Building, Customer Service, Project Management, Operations Management, Management, Supply Chain Management, Forecasting, Contract Negotiation, Inventory Control, Process Scheduler, Team Leadership, Project Planning, Customer Satisfaction, Product Development, Contract Management, Sales, Global Sourcing, Spend Analysis, Purchase Management, Strategic Sourcing, Supplier Development, Supply Management, eSourcing, Low Cost Country..., E-procurement, Supplier Evaluation, Supplier Performance, Supplier Negotiation, Supplier Sourcing, Supplier Diversity, Vendor Managed Inventory, MRP, Supply, Supply Chain..., Purchasing Negotiation, JIT, Supply Chain, Supply Chain Operations, Cost Reduction..., Vendor Relationships, Demand Planning
Education
Florida State University - College of Business 1976 — 1978
Miami Beach High
Miami Beach High
Diane Zisumbo Zelazny's Teleperformance, USA Experience March 2007 - May 2008
Job Move Associate
Industry Transportation/Trucking/Railroad
Experience
Mesa Moving and Storage March 2015 - Present
I work for my family January 2010 - Present
Government January 2015 - February 2015
Citi April 2014 - January 2015
The Home Depot Call Center October 2013 - April 2014
Internal Revenue Service February 2009 - October 2013
Farmers Insurance April 2006 - February 2009
Teleperformance, USA March 2007 - May 2008
Qwest June 2007 - September 2007
Convergys April 2005 - April 2006
Skills
Call Centers, Spanish, Customer Service, Credit Cards, Data Entry, Outlook, Government, Filing, Fax, PowerPoint, Microsoft Word, Microsoft Excel
Education
Ogden-Weber Applied Technology College 2009 — 2010
Accounting and Business/Management, 1yr
Davis Applied Technology College 2008 — 2009
Accounting and Business/Management, 2 yr
Weber State University 1990 — 1992
Medical Records, Sophmore
Mesa Moving and Storage March 2015 - Present
I work for my family January 2010 - Present
Government January 2015 - February 2015
Citi April 2014 - January 2015
The Home Depot Call Center October 2013 - April 2014
Internal Revenue Service February 2009 - October 2013
Farmers Insurance April 2006 - February 2009
Teleperformance, USA March 2007 - May 2008
Qwest June 2007 - September 2007
Convergys April 2005 - April 2006
Skills
Call Centers, Spanish, Customer Service, Credit Cards, Data Entry, Outlook, Government, Filing, Fax, PowerPoint, Microsoft Word, Microsoft Excel
Education
Ogden-Weber Applied Technology College 2009 — 2010
Accounting and Business/Management, 1yr
Davis Applied Technology College 2008 — 2009
Accounting and Business/Management, 2 yr
Weber State University 1990 — 1992
Medical Records, Sophmore
Berson Saint Juste's Teleperformance, USA Experience September 2011 - April 2012
Job Junior iOS Developer at IGC Software
Industry Computer Software
Experience
OneUppDev January 2012 - Present
IGC Software December 2014 - March 2015
Teleperformance, USA September 2011 - April 2012
Dennis Hyundai of Dublin June 2011 - August 2011
Skills
Computer Program, Piano Playing, Musical Instruments, Networking, Leadership, Social Networking, Training, Team Leadership, Customer Service, Team Building, Social Media Marketing, Online Advertising, Marketing, Computer Hardware, Business Development, Windows, Troubleshooting, Social Media, Direct Sales, Customer Satisfaction, Budgets, Program Management, Project Management, Management, Project Planning, Sales, Strategic Planning, Analysis, Teamwork, Entrepreneurship, Online Marketing, Call Centers, Process Improvement, Coaching, Public Speaking, Lead Generation, CRM, New Business Development, Account Management, Time Management
Education
DeVry University-Ohio 2011 — 2014
Master of Computer Applications (M.C.A.), Computer Science
Horizon Science Academy 2008 — 2011
High School Diploma, High School/Secondary Diplomas and Certificates
north linden
OneUppDev January 2012 - Present
IGC Software December 2014 - March 2015
Teleperformance, USA September 2011 - April 2012
Dennis Hyundai of Dublin June 2011 - August 2011
Skills
Computer Program, Piano Playing, Musical Instruments, Networking, Leadership, Social Networking, Training, Team Leadership, Customer Service, Team Building, Social Media Marketing, Online Advertising, Marketing, Computer Hardware, Business Development, Windows, Troubleshooting, Social Media, Direct Sales, Customer Satisfaction, Budgets, Program Management, Project Management, Management, Project Planning, Sales, Strategic Planning, Analysis, Teamwork, Entrepreneurship, Online Marketing, Call Centers, Process Improvement, Coaching, Public Speaking, Lead Generation, CRM, New Business Development, Account Management, Time Management
Education
DeVry University-Ohio 2011 — 2014
Master of Computer Applications (M.C.A.), Computer Science
Horizon Science Academy 2008 — 2011
High School Diploma, High School/Secondary Diplomas and Certificates
north linden
Robert Higgs's Teleperformance, USA Experience April 2007 - January 2008
Job Co Founder / Chief Business Development Officer at Ride Safe Network
Industry Program Development
Experience
DubLi, Inc. July 2014 - Present
Ride Safe Network May 2014 - Present
Utah Life Settlements July 2012 - Present
CLEARLINK December 2011 - July 2012
O'ccurance services October 2010 - December 2011
Top Ten Locals April 2010 - September 2010
Focus April 2009 - April 2010
Low Book Sales June 2008 - March 2009
Top Ten Locals January 2008 - June 2008
Teleperformance, USA April 2007 - January 2008
Skills
Sales, Lead Generation, Leadership, Life Settlements, Life Insurance, Marketing, SEO, Leadership Development, Merchant Services, Web Design, Advertising, Financial Planning, Finacial Management, Management, CRM, Customer Service, Customer Relations, Time Management, Call Centers, Finance, Sales Management, Customer Retention, Cold Calling, Financial Services, Direct Sales, Sales Process, Small Business, Disability Insurance, Sales Presentations, Sales Operations, Marketing Strategy, Hiring, Salesforce.com, Investments, Insurance, Fixed Annuities, Relationship Management, Term Life Insurance, Health Insurance, Purchasing, Risk Management, Team Building, Long-term Care, Human Resources, Business Development, Social Networking, Business Planning, Direct Marketing, Portfolio Management, Negotiation
Education
Davis Applied Technology College 2008 — 2008
General studies, General Studies
Layton High School 2005 — 2006
Diploma, General Studies
DubLi, Inc. July 2014 - Present
Ride Safe Network May 2014 - Present
Utah Life Settlements July 2012 - Present
CLEARLINK December 2011 - July 2012
O'ccurance services October 2010 - December 2011
Top Ten Locals April 2010 - September 2010
Focus April 2009 - April 2010
Low Book Sales June 2008 - March 2009
Top Ten Locals January 2008 - June 2008
Teleperformance, USA April 2007 - January 2008
Skills
Sales, Lead Generation, Leadership, Life Settlements, Life Insurance, Marketing, SEO, Leadership Development, Merchant Services, Web Design, Advertising, Financial Planning, Finacial Management, Management, CRM, Customer Service, Customer Relations, Time Management, Call Centers, Finance, Sales Management, Customer Retention, Cold Calling, Financial Services, Direct Sales, Sales Process, Small Business, Disability Insurance, Sales Presentations, Sales Operations, Marketing Strategy, Hiring, Salesforce.com, Investments, Insurance, Fixed Annuities, Relationship Management, Term Life Insurance, Health Insurance, Purchasing, Risk Management, Team Building, Long-term Care, Human Resources, Business Development, Social Networking, Business Planning, Direct Marketing, Portfolio Management, Negotiation
Education
Davis Applied Technology College 2008 — 2008
General studies, General Studies
Layton High School 2005 — 2006
Diploma, General Studies
David Godsey David Godsey's Teleperformance, USA Experience December 2014 - Present
Job Agent at Teleperformance, USA
Industry
Experience
Teleperformance, USA December 2014 - Present
Education
East Tennessee State University 2007 — 2012
Teleperformance, USA December 2014 - Present
Education
East Tennessee State University 2007 — 2012
Markus Northington Markus Northington's Teleperformance, USA Experience June 2014 - Present
Job Corporate Trainer
Industry Financial Services
Experience
Teleperformance, USA June 2014 - Present
State Farm September 2012 - June 2014
Wells Fargo April 2012 - September 2012
Toyota April 2009 - April 2012
United States Air Force September 2006 - September 2009
Wright-Patterson Air Force Base September 2006 - September 2009
United States Air Force September 2006 - September 2009
Skills
Training, Customer Service, Management, Leadership, Sales, Sales Management, Insurance, Finance, Customer Satisfaction, Banking, Leadership Development, Marketing, Military, Pricing, Public Speaking, Employee Benefits, Employee Training, Team Leadership
Education
American Military University
units, Computer Information Management
Community College of the Air Force
units, Criminal Justice
United States Air Force
Teleperformance, USA June 2014 - Present
State Farm September 2012 - June 2014
Wells Fargo April 2012 - September 2012
Toyota April 2009 - April 2012
United States Air Force September 2006 - September 2009
Wright-Patterson Air Force Base September 2006 - September 2009
United States Air Force September 2006 - September 2009
Skills
Training, Customer Service, Management, Leadership, Sales, Sales Management, Insurance, Finance, Customer Satisfaction, Banking, Leadership Development, Marketing, Military, Pricing, Public Speaking, Employee Benefits, Employee Training, Team Leadership
Education
American Military University
units, Computer Information Management
Community College of the Air Force
units, Criminal Justice
United States Air Force
Jeremy Rhynes's Teleperformance, USA Experience August 2012 - June 2014
Job Workforce Management/Mission Control Analyst at Teleperformance, USA
Industry Wholesale
Experience
The Hastings Group November 2014 - Present
*Currently Under NDA* September 2011 - September 2014
Teleperformance, USA August 2012 - June 2014
Body Designs Private Exercise Studio April 2013 - April 2014
Teleperformance, USA December 2011 - August 2012
Ferguson Enterprises June 2003 - November 2011
The Men's Wearhouse, Inc July 2009 - October 2009
Taco Bueno Restaurants March 2003 - June 2003
Skills
Customer Service, Sales, Management, Inventory Control, Team Building, Microsoft Office, Team Leadership, Operations Management, Troubleshooting, Inventory Management, Process Improvement, Technical Support, Sales Management, Training, Leadership, Purchasing, Process Scheduler, Call Centers
Education
Del Mar College 2001 — 2001
incomplete, History
East Texas Baptist University 2000 — 2001
incomplete, Music/Religious Education
The Hastings Group November 2014 - Present
*Currently Under NDA* September 2011 - September 2014
Teleperformance, USA August 2012 - June 2014
Body Designs Private Exercise Studio April 2013 - April 2014
Teleperformance, USA December 2011 - August 2012
Ferguson Enterprises June 2003 - November 2011
The Men's Wearhouse, Inc July 2009 - October 2009
Taco Bueno Restaurants March 2003 - June 2003
Skills
Customer Service, Sales, Management, Inventory Control, Team Building, Microsoft Office, Team Leadership, Operations Management, Troubleshooting, Inventory Management, Process Improvement, Technical Support, Sales Management, Training, Leadership, Purchasing, Process Scheduler, Call Centers
Education
Del Mar College 2001 — 2001
incomplete, History
East Texas Baptist University 2000 — 2001
incomplete, Music/Religious Education
Elio A. Boscan G.'s Teleperformance, USA Experience September 2012 - March 2013
Job Experienced Professional Entrepreneur at Liaison Services and Consulting
Industry E-Learning
Experience
Van Tibolli Beauty April 2013 - September 2014
Teleperformance USA September 2012 - March 2013
Laurel University April 2011 - January 2012
Professional Training & Coaching July 2007 - January 2012
Community Action Agency- Broward County February 2008 - October 2010
Broward County Government February 2009 - October 2009
Mogan, LLC July 2007 - February 2008
Benz Financial Services, Inc. June 2006 - July 2007
PDVSA Petroleos de Venezuela S.A. December 1984 - January 2003
Skills
Human Capital Management, Process Development, Process Transformation, Organisational Skills, Organizational Behavior, Business Process, Organizational..., Change Management, Performance Management, Teamwork, Microsoft Office, Talent Acquisition, Recruiting, Teaching, Analysis, Training, Research, System Administration, Budgets, Employee Relations, Interviews, Management, Personnel Management, Payroll, Leadership, Strategic Planning, Strategy, Public Speaking, Leadership Development, Customer Service, Sales, Project Planning, Coaching, Negotiation
Education
Florida Atlantic University 2015 — 2015
Certificate , Certified Professional in Supply Management CPSM, Certification in Process
Laurel University 2008 — 2011
Master's degree, Theology/Theological Studies, Summa Cum Laude- Grade Point Average: 4.0
Zulia University-Venezuela 1996 — 1998
Master's degree, Intelligent Organizations Development, Summa Cum Laude/4.0
Rafael Maria Baralt University 1993 — 1995
Master's degree, Human Resources Management/Personnel Administration, General, Magna Cum Laude/3.9
Zulia University-Venzuela 1985 — 1990
Bachelor's degree, Business Administration and Management, General, 3.5
Van Tibolli Beauty April 2013 - September 2014
Teleperformance USA September 2012 - March 2013
Laurel University April 2011 - January 2012
Professional Training & Coaching July 2007 - January 2012
Community Action Agency- Broward County February 2008 - October 2010
Broward County Government February 2009 - October 2009
Mogan, LLC July 2007 - February 2008
Benz Financial Services, Inc. June 2006 - July 2007
PDVSA Petroleos de Venezuela S.A. December 1984 - January 2003
Skills
Human Capital Management, Process Development, Process Transformation, Organisational Skills, Organizational Behavior, Business Process, Organizational..., Change Management, Performance Management, Teamwork, Microsoft Office, Talent Acquisition, Recruiting, Teaching, Analysis, Training, Research, System Administration, Budgets, Employee Relations, Interviews, Management, Personnel Management, Payroll, Leadership, Strategic Planning, Strategy, Public Speaking, Leadership Development, Customer Service, Sales, Project Planning, Coaching, Negotiation
Education
Florida Atlantic University 2015 — 2015
Certificate , Certified Professional in Supply Management CPSM, Certification in Process
Laurel University 2008 — 2011
Master's degree, Theology/Theological Studies, Summa Cum Laude- Grade Point Average: 4.0
Zulia University-Venezuela 1996 — 1998
Master's degree, Intelligent Organizations Development, Summa Cum Laude/4.0
Rafael Maria Baralt University 1993 — 1995
Master's degree, Human Resources Management/Personnel Administration, General, Magna Cum Laude/3.9
Zulia University-Venzuela 1985 — 1990
Bachelor's degree, Business Administration and Management, General, 3.5
Carter Brown Carter Brown's Teleperformance, USA Experience October 2010 - May 2011
Job Social Media & Content Marketing Specialist
Industry Health, Wellness and Fitness
Experience
Sun-Sentinel November 2014 - Present
Vegan Ecology Intiative/Popular Vegan August 2012 - Present
Rapid Return Insurance May 2011 - April 2013
Carter Brown Photography February 2006 - August 2012
Teleperformance USA October 2010 - May 2011
Tallahassee Democrat 2007 - 2009
Skills
Photography, Entrepreneurship, Leadership, Online Advertising, Advertising, WordPress, Public Speaking, Social Media, Sales, Nonprofits, Customer Service, Facebook, Marketing, Event Planning, Newspapers, Magazines, Public Relations, Social Media Marketing, Social Networking, Blogging, Management, Email Marketing, Strategic Planning
Education
Florida Agricultural and Mechanical University 2002 — 2006
Economics
Sun-Sentinel November 2014 - Present
Vegan Ecology Intiative/Popular Vegan August 2012 - Present
Rapid Return Insurance May 2011 - April 2013
Carter Brown Photography February 2006 - August 2012
Teleperformance USA October 2010 - May 2011
Tallahassee Democrat 2007 - 2009
Skills
Photography, Entrepreneurship, Leadership, Online Advertising, Advertising, WordPress, Public Speaking, Social Media, Sales, Nonprofits, Customer Service, Facebook, Marketing, Event Planning, Newspapers, Magazines, Public Relations, Social Media Marketing, Social Networking, Blogging, Management, Email Marketing, Strategic Planning
Education
Florida Agricultural and Mechanical University 2002 — 2006
Economics
Cynthia K. Valcourt's Teleperformance, USA Experience September 2008 - April 2012
Job Service desk analyst at Voya Financial
Industry Insurance
Experience
Voya Investment Management May 2012 - Present
Apple February 2012 - July 2012
Teleperformance, USA September 2008 - April 2012
Skills
Customer Service, Training, Microsoft Office, Help Desk Support, Windows XP, Citrix, Technical Support, Active Directory, Windows 7, Laptops, Service Desk, Printers, Remote Desktop, Software Installation, Troubleshooting, SCCM, Windows Server, Software Documentation, VPN, Microsoft Exchange, BMC Remedy, Blackberry Enterprise..., Account Management, Computer Hardware, Leadership
Education
Brown Mackie College-Miami 2008 — 2011
Associate of Science (A.S.), Criminal Justice/Police Science
Dade Medical College-Miami 2006 — 2007
Computer Science
Voya Investment Management May 2012 - Present
Apple February 2012 - July 2012
Teleperformance, USA September 2008 - April 2012
Skills
Customer Service, Training, Microsoft Office, Help Desk Support, Windows XP, Citrix, Technical Support, Active Directory, Windows 7, Laptops, Service Desk, Printers, Remote Desktop, Software Installation, Troubleshooting, SCCM, Windows Server, Software Documentation, VPN, Microsoft Exchange, BMC Remedy, Blackberry Enterprise..., Account Management, Computer Hardware, Leadership
Education
Brown Mackie College-Miami 2008 — 2011
Associate of Science (A.S.), Criminal Justice/Police Science
Dade Medical College-Miami 2006 — 2007
Computer Science
Alice W Alice W's Teleperformance, USA Experience July 2014 - January 2015
Job Licensed Medicare Telesales and ACA Marketplace Certified Benefits Counselor
Industry Insurance
Experience
Workway March 2015 - March 2015
Teleperformance USA July 2014 - January 2015
Medicare Sales July 2014 - January 2015
Call Center Health Plan Sales August 2013 - January 2014
Saks Fifth Avenue March 2013 - July 2013
Contractor February 2012 - April 2012
Rem X April 2011 - September 2011
Administrative Temp Downtown Seattle January 2005 - January 2011
Sams Clubs February 2010 - December 2010
Sage Electric June 2007 - January 2008
Skills
Microsoft Office, Outlook, Microsoft Word, Payroll, Administrative..., PowerPoint, Event Planning, Microsoft Excel, Customer Service, Research, Westlaw, Editing, Data Entry, Human Resources, Sales, Marketing, Time Management, Leadership, Administrative..., Lexis, Imac, Daylight
Education
Edmonds Community College 2010 — 2011
Paralegal Associates Studies, Legal Assistant/Paralegal
North Seattle Community College 1998 — 2001
Broadcast Journalism, 3.8
Workway March 2015 - March 2015
Teleperformance USA July 2014 - January 2015
Medicare Sales July 2014 - January 2015
Call Center Health Plan Sales August 2013 - January 2014
Saks Fifth Avenue March 2013 - July 2013
Contractor February 2012 - April 2012
Rem X April 2011 - September 2011
Administrative Temp Downtown Seattle January 2005 - January 2011
Sams Clubs February 2010 - December 2010
Sage Electric June 2007 - January 2008
Skills
Microsoft Office, Outlook, Microsoft Word, Payroll, Administrative..., PowerPoint, Event Planning, Microsoft Excel, Customer Service, Research, Westlaw, Editing, Data Entry, Human Resources, Sales, Marketing, Time Management, Leadership, Administrative..., Lexis, Imac, Daylight
Education
Edmonds Community College 2010 — 2011
Paralegal Associates Studies, Legal Assistant/Paralegal
North Seattle Community College 1998 — 2001
Broadcast Journalism, 3.8
Kelsi Arbogast Kelsi Arbogast's Teleperformance, USA Experience August 2010 - February 2011
Job Social Services Worker 1 at Pickaway County Job and Family Services
Industry Government Administration
Experience
Pickaway County Job and Family Services February 2014 - Present
Ohio Department of Job and Family Services February 2013 - February 2014
B&T Construction June 2008 - September 2012
Teleperformance, USA August 2010 - February 2011
Skills
Clerical Skills, Office Administration, Telephone Skills, Communication Skills, Computers, Typing, Filing, Committed to..., Confidentiality, Process Scheduler, Fax, Administrative Functions, Office Management, Customer Service, Office Equipment, Administrative..., Microsoft Office 2007, Management, Data Entry
Education
Harrison College 2015 — 2017
Associate’s Degree, Medical/Clinical Assistant
Eastland-Fairfield Career and Technical Schools 2006 — 2008
Administrative Support
Teays Valley High School 1995 — 2008
Pickaway County Job and Family Services February 2014 - Present
Ohio Department of Job and Family Services February 2013 - February 2014
B&T Construction June 2008 - September 2012
Teleperformance, USA August 2010 - February 2011
Skills
Clerical Skills, Office Administration, Telephone Skills, Communication Skills, Computers, Typing, Filing, Committed to..., Confidentiality, Process Scheduler, Fax, Administrative Functions, Office Management, Customer Service, Office Equipment, Administrative..., Microsoft Office 2007, Management, Data Entry
Education
Harrison College 2015 — 2017
Associate’s Degree, Medical/Clinical Assistant
Eastland-Fairfield Career and Technical Schools 2006 — 2008
Administrative Support
Teays Valley High School 1995 — 2008
Claude Crevecoeur Claude Crevecoeur's Teleperformance, USA Experience October 2010 - August 2013
Job LPN at Cleveland Clinic
Industry Medical Practice
Experience
Cleveland Clinic May 2015 - Present
Maxim Healthcare Services April 2014 - July 2015
Lenox on the lakes June 2014 - November 2014
Alego Health March 2014 - April 2014
Teleperformance, USA October 2010 - August 2013
Miami Dade College May 1999 - April 2012
Miami Dade County Public schools September 2003 - June 2010
Skills
French, Creole, Fluent English, Staff Development, Research, English, Classroom, Higher Education, Curriculum Design, Troubleshooting, Tutoring, PowerPoint, K-12, Microsoft Office, Lesson Planning, Spanish, Public Speaking, Adult Education, Nonprofits, Community Outreach, Healthcare
Education
McFatter Technical Center 2012 — 2013
LPN, Licensed Practical/Vocational Nurse Training
Florida International University 2000 — 2003
BS, Biology
Miami Dade College 1998 — 2000
AA, Biology
Canado 1991 — 1995
Cleveland Clinic May 2015 - Present
Maxim Healthcare Services April 2014 - July 2015
Lenox on the lakes June 2014 - November 2014
Alego Health March 2014 - April 2014
Teleperformance, USA October 2010 - August 2013
Miami Dade College May 1999 - April 2012
Miami Dade County Public schools September 2003 - June 2010
Skills
French, Creole, Fluent English, Staff Development, Research, English, Classroom, Higher Education, Curriculum Design, Troubleshooting, Tutoring, PowerPoint, K-12, Microsoft Office, Lesson Planning, Spanish, Public Speaking, Adult Education, Nonprofits, Community Outreach, Healthcare
Education
McFatter Technical Center 2012 — 2013
LPN, Licensed Practical/Vocational Nurse Training
Florida International University 2000 — 2003
BS, Biology
Miami Dade College 1998 — 2000
AA, Biology
Canado 1991 — 1995
Nicole Koehler Nicole Koehler's Teleperformance, USA Experience Head Volleyball CoachHurricane High schoolMay 2015 - Present
Job Licensing Specialist at Teleperformance, USA
Industry Information Technology and Services
Experience
Teleperformance, USA Head Volleyball CoachHurricane High schoolMay 2015 - Present
Education
Dixie State University
Associate's degree, Communication and Media Studies
Teleperformance, USA Head Volleyball CoachHurricane High schoolMay 2015 - Present
Education
Dixie State University
Associate's degree, Communication and Media Studies
Marc Palumbo Marc Palumbo's Teleperformance, USA Experience September 2009 - April 2011
Job Director (Leader) Microsoft Services Information Protection & Governance at Microsoft
Industry Information Technology and Services
Experience
Microsoft March 2014 - Present
Microsoft September 2013 - March 2014
Teleperformance April 2011 - August 2013
Teleperformance USA September 2009 - April 2011
AllianceOne, Inc. May 2006 - September 2009
Skills
PCI DSS, Security Audits, Security, Information Security..., ISO 27001, Data Center, Information Security, Security Awareness, IT Management, CISSP, Disaster Recovery, Risk Assessment, Vulnerability Management, Vulnerability Assessment, IT Operations, Network Security, Computer Security, Business Continuity, Security Policy, Firewalls, Penetration Testing
Education
East Stroudsburg University of Pennsylvania 2002 — 2006
Bachelor of Science, Computer Science and Computer Security
Microsoft March 2014 - Present
Microsoft September 2013 - March 2014
Teleperformance April 2011 - August 2013
Teleperformance USA September 2009 - April 2011
AllianceOne, Inc. May 2006 - September 2009
Skills
PCI DSS, Security Audits, Security, Information Security..., ISO 27001, Data Center, Information Security, Security Awareness, IT Management, CISSP, Disaster Recovery, Risk Assessment, Vulnerability Management, Vulnerability Assessment, IT Operations, Network Security, Computer Security, Business Continuity, Security Policy, Firewalls, Penetration Testing
Education
East Stroudsburg University of Pennsylvania 2002 — 2006
Bachelor of Science, Computer Science and Computer Security
P. Agnes Pierre Louis's Teleperformance, USA Experience December 2014 - Present
Job Customer Service
Industry Telecommunications
Experience
Teleperformance, USA December 2014 - Present
Interactive Response Technologies, (IRT) March 2007 - September 2013
American Express October 2006 - March 2007
Sun Sentinel: JobsSouthFL July 2003 - September 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, CRM databases, Troubleshooting, Management, Call Centers, Telecommunications, Customer Satisfaction, Windows, Budgets
Education
University of Phoenix 2008 — 2013
BSB, Business Administration
Everest University-Pompano Beach 2005 — 2007
Associate of Science (AS), Medical/Clinical Assistant
Teleperformance, USA December 2014 - Present
Interactive Response Technologies, (IRT) March 2007 - September 2013
American Express October 2006 - March 2007
Sun Sentinel: JobsSouthFL July 2003 - September 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, CRM databases, Troubleshooting, Management, Call Centers, Telecommunications, Customer Satisfaction, Windows, Budgets
Education
University of Phoenix 2008 — 2013
BSB, Business Administration
Everest University-Pompano Beach 2005 — 2007
Associate of Science (AS), Medical/Clinical Assistant
Dorothy Tissue Dorothy Tissue's Teleperformance, USA Experience August 2015 - Present
Job From Combat Boots to Heels; Utilizing training and experience from 30 years of Honorable Military Service.
Industry Human Resources
Experience
Teleperformance, USA August 2015 - Present
Teleperformance March 2015 - July 2015
Michigan Army National Guard May 2012 - June 2015
U.S. Army National Guard January 2000 - April 2012
United States Naval Reserve June 1995 - January 2000
United States Naval Reserve March 1985 - June 1995
Skills
Leadership, Sales Management, Customer Service, Team Building, Leadership Development, Public Speaking, Military Operations, Security Clearance, Strategic Planning, College Recruiting, Technical Recruiting, Customer Retention, Equality & Diversity, Employee Training, Public Relations, Training, Social Media, Management, Microsoft Office, Recruiting, Operational Planning, Military, Interviews, Time Management, Program Management, Human Resources, Government, Organizational..., Command, Sales, Analysis, Army, Budgets, Marketing, Personnel Management, Team Leadership, Coaching, Event Planning, Talent Acquisition, Policy, Instructor-led Training, Critical Thinking, Facilitation, Community Outreach, Mentoring, Employee Relations, Onboarding, Performance Management, Applicant Tracking..., Talent Management
Education
Excelsior College 2006 — 2008
Bachelor's Degree, Human Resources
Teleperformance, USA August 2015 - Present
Teleperformance March 2015 - July 2015
Michigan Army National Guard May 2012 - June 2015
U.S. Army National Guard January 2000 - April 2012
United States Naval Reserve June 1995 - January 2000
United States Naval Reserve March 1985 - June 1995
Skills
Leadership, Sales Management, Customer Service, Team Building, Leadership Development, Public Speaking, Military Operations, Security Clearance, Strategic Planning, College Recruiting, Technical Recruiting, Customer Retention, Equality & Diversity, Employee Training, Public Relations, Training, Social Media, Management, Microsoft Office, Recruiting, Operational Planning, Military, Interviews, Time Management, Program Management, Human Resources, Government, Organizational..., Command, Sales, Analysis, Army, Budgets, Marketing, Personnel Management, Team Leadership, Coaching, Event Planning, Talent Acquisition, Policy, Instructor-led Training, Critical Thinking, Facilitation, Community Outreach, Mentoring, Employee Relations, Onboarding, Performance Management, Applicant Tracking..., Talent Management
Education
Excelsior College 2006 — 2008
Bachelor's Degree, Human Resources
Melanie Miles Melanie Miles's Teleperformance, USA Experience September 2014 - February 2015
Job Document Indexer & Specialist
Industry Computer Networking
Experience
Novitex Enterprise Solutions January 2014 - Present
Teleperformance, USA September 2014 - February 2015
Advanced Inventory Solutions 2013 - 2014
TJX February 2013 - May 2013
Jackson Hewitt Tax Service Inc. December 2012 - April 2013
Skills
Clerical Skills, Customer Service, Typing, Freight, Merchandising, Stocking, Microsoft Office, Cashiering, Interpersonal..., Order Fulfillment, Tax Preparation, Housekeeping, Data Entry, Auditing, Inventory, QuickBooks, Microsoft Excel, PowerPoint, 10 Key, Pricing, Janitorial, Healthcare, Filing, Tax, Microsoft Word, Retail, Outlook, Inventory Management, Call Centers, Access, Telephone Skills, Customer Satisfaction, Customer Experience, Invoicing
Education
University of Phoenix-West Michigan Campus 2012 — 2017
Bachelor's degree, Health Information/Medical Records Administration/Administrator
Everest Institute-Grand Rapids 2006 — 2007
Certification, Medical/Clinical Assistant
Novitex Enterprise Solutions January 2014 - Present
Teleperformance, USA September 2014 - February 2015
Advanced Inventory Solutions 2013 - 2014
TJX February 2013 - May 2013
Jackson Hewitt Tax Service Inc. December 2012 - April 2013
Skills
Clerical Skills, Customer Service, Typing, Freight, Merchandising, Stocking, Microsoft Office, Cashiering, Interpersonal..., Order Fulfillment, Tax Preparation, Housekeeping, Data Entry, Auditing, Inventory, QuickBooks, Microsoft Excel, PowerPoint, 10 Key, Pricing, Janitorial, Healthcare, Filing, Tax, Microsoft Word, Retail, Outlook, Inventory Management, Call Centers, Access, Telephone Skills, Customer Satisfaction, Customer Experience, Invoicing
Education
University of Phoenix-West Michigan Campus 2012 — 2017
Bachelor's degree, Health Information/Medical Records Administration/Administrator
Everest Institute-Grand Rapids 2006 — 2007
Certification, Medical/Clinical Assistant
Cory Eby Cory Eby's Teleperformance, USA Experience September 2010 - May 2011
Job Office 365 Tier 3 Support Escalation Engineer at Microsoft
Industry Information Technology and Services
Experience
Microsoft March 2014 - Present
Allyis October 2013 - March 2014
TEKsystems March 2013 - October 2013
Cardinal Health October 2012 - December 2012
Interstate Online Software August 2012 - October 2012
Sarcom October 2011 - August 2012
Redemtech May 2011 - September 2011
Teleperformance, USA September 2010 - May 2011
Washington State Community College November 2008 - January 2009
Skills
Time Management, Software Development, Web Development, Computer Hardware, Troubleshooting, A+ Certified, Technical Support, Microsoft Exchange, Active Directory, Citrix, Tier 3 Technical Support, Exchange Connectivity, System Administration, Customer Service, Windows XP, Cloud Computing, Leadership, Process Improvement
Education
DeVry University-Washington 2013 — 2015
Bachelor of Applied Science (BASc), Web Development and Administration, 3.0
ITT Technical Institute-Columbus 2010 — 2012
Associate's degree, Software Development
Washington State Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Microsoft March 2014 - Present
Allyis October 2013 - March 2014
TEKsystems March 2013 - October 2013
Cardinal Health October 2012 - December 2012
Interstate Online Software August 2012 - October 2012
Sarcom October 2011 - August 2012
Redemtech May 2011 - September 2011
Teleperformance, USA September 2010 - May 2011
Washington State Community College November 2008 - January 2009
Skills
Time Management, Software Development, Web Development, Computer Hardware, Troubleshooting, A+ Certified, Technical Support, Microsoft Exchange, Active Directory, Citrix, Tier 3 Technical Support, Exchange Connectivity, System Administration, Customer Service, Windows XP, Cloud Computing, Leadership, Process Improvement
Education
DeVry University-Washington 2013 — 2015
Bachelor of Applied Science (BASc), Web Development and Administration, 3.0
ITT Technical Institute-Columbus 2010 — 2012
Associate's degree, Software Development
Washington State Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Tiesha Starr's Teleperformance, USA Experience May 2014 - December 2014
Job Seeking Employment as a Medical Biller
Industry Human Resources
Experience
Teleperformance, USA May 2014 - December 2014
Towers Watson's OneExchange August 2013 - January 2014
ProCollect, Inc. April 2013 - August 2013
Randstad February 2012 - April 2013
University Health October 2006 - December 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Public Speaking, Administrative..., PowerPoint
Education
El Centro College 2015 — 2018
Associate of Arts and Sciences (AAS), Human Resources Development
Career Technical College 1998 — 1999
Diploma, Computer Specialist
Ouachita Parish High School 1996 — 1998
General
Carroll High School 1994 — 1996
Teleperformance, USA May 2014 - December 2014
Towers Watson's OneExchange August 2013 - January 2014
ProCollect, Inc. April 2013 - August 2013
Randstad February 2012 - April 2013
University Health October 2006 - December 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Public Speaking, Administrative..., PowerPoint
Education
El Centro College 2015 — 2018
Associate of Arts and Sciences (AAS), Human Resources Development
Career Technical College 1998 — 1999
Diploma, Computer Specialist
Ouachita Parish High School 1996 — 1998
General
Carroll High School 1994 — 1996
Colleen Danforth Colleen Danforth's Teleperformance, USA Experience May 2012 - February 2014
Job Office Manager
Industry Construction
Experience
Carpenter Electric Inc. July 2014 - Present
Carleton Varney By The Yard June 2014 - July 2014
Teleperformance, USA May 2012 - February 2014
Handex Consulting & Remediation, LLC. November 1996 - February 2012
MIT Lincoln Laboratory January 1988 - October 1996
Skills
Microsoft Office, Accounts Payable, Accounts Receivable, Cost Accounting, Project Accounting, Client Communication, Revenue Recognition, Supplier Management, Travel Management, Office Management, Billing, Invoicing, Scheduling, Spreadsheets, Administrative Support, Timberline, Quickbooks, Quicken, QuickBooks, Management, Process Scheduler, Budgets, Account Reconciliation, Accounting, Customer Service, Microsoft Excel, Outlook, Confidentiality, Office Equipment, Telephone Skills, Fax, 10 Key, Data Entry, Expenses, Internet Explorer, Microsoft Word, Supervisory Skills, Project Planning, Human Resources, Benefits Administration, Administrative..., PowerPoint, Payroll, Proposal Writing, Employee Relations, Report Writing, Analysis, Contract Management, Training
Education
Fisher College 1994 — 1996
AA, Early Childhood Education
Salem State University 1984 — 1985
Nursing
Carpenter Electric Inc. July 2014 - Present
Carleton Varney By The Yard June 2014 - July 2014
Teleperformance, USA May 2012 - February 2014
Handex Consulting & Remediation, LLC. November 1996 - February 2012
MIT Lincoln Laboratory January 1988 - October 1996
Skills
Microsoft Office, Accounts Payable, Accounts Receivable, Cost Accounting, Project Accounting, Client Communication, Revenue Recognition, Supplier Management, Travel Management, Office Management, Billing, Invoicing, Scheduling, Spreadsheets, Administrative Support, Timberline, Quickbooks, Quicken, QuickBooks, Management, Process Scheduler, Budgets, Account Reconciliation, Accounting, Customer Service, Microsoft Excel, Outlook, Confidentiality, Office Equipment, Telephone Skills, Fax, 10 Key, Data Entry, Expenses, Internet Explorer, Microsoft Word, Supervisory Skills, Project Planning, Human Resources, Benefits Administration, Administrative..., PowerPoint, Payroll, Proposal Writing, Employee Relations, Report Writing, Analysis, Contract Management, Training
Education
Fisher College 1994 — 1996
AA, Early Childhood Education
Salem State University 1984 — 1985
Nursing
Schurlock Holland II Schurlock Holland II's Teleperformance, USA Experience August 2007 - Present
Job Senior Director Client Services Nearshore/Offshore
Industry Management Consulting
Experience
Teleperformance, USA August 2007 - Present
Skills
Leadership Development, Organizational..., Project Management, Performance Management, BPO, Call Centers, Management Consulting, Operations Management, Workforce Management, Contact Centers, Refinance, Vendor Management, Published Author, Designers, Team Management, Outsourcing, Management, Business Process..., Strategic Planning, Leadership, Call Center Development, Customer Service, Coaching, Customer Satisfaction, Avaya, Team Building, Project Planning, Recruiting, Inbound Marketing, Employee Relations, Process Improvement, Training, Team Leadership, Account Management, Employee Engagement, Firefighting, Community Service
Education
Florida Atlantic University 2009 — 2012
Teleperformance, USA August 2007 - Present
Skills
Leadership Development, Organizational..., Project Management, Performance Management, BPO, Call Centers, Management Consulting, Operations Management, Workforce Management, Contact Centers, Refinance, Vendor Management, Published Author, Designers, Team Management, Outsourcing, Management, Business Process..., Strategic Planning, Leadership, Call Center Development, Customer Service, Coaching, Customer Satisfaction, Avaya, Team Building, Project Planning, Recruiting, Inbound Marketing, Employee Relations, Process Improvement, Training, Team Leadership, Account Management, Employee Engagement, Firefighting, Community Service
Education
Florida Atlantic University 2009 — 2012
Patt Wyatt Patt Wyatt's Teleperformance, USA Experience May 2005 - December 2005
Job Assistant General Manager at Clarion Suites
Industry Hospitality
Experience
Clarion Suites March 2014 - Present
Dixie State University December 2011 - March 2014
Kwal Paint March 2006 - October 2010
Teleperformance, USA May 2005 - December 2005
Laser Quest August 2004 - April 2005
GreatEscapes Vacation Club February 2003 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Salesforce.com..., Inventory Management, Project Management, Sales Management, CRM databases, Human Resources, Databases, Long-term Customer..., Customer Retention, New Product..., Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Access, Time Management, Leadership, Training, Team Leadership
Education
Dixie State College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Clarion Suites March 2014 - Present
Dixie State University December 2011 - March 2014
Kwal Paint March 2006 - October 2010
Teleperformance, USA May 2005 - December 2005
Laser Quest August 2004 - April 2005
GreatEscapes Vacation Club February 2003 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Salesforce.com..., Inventory Management, Project Management, Sales Management, CRM databases, Human Resources, Databases, Long-term Customer..., Customer Retention, New Product..., Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Access, Time Management, Leadership, Training, Team Leadership
Education
Dixie State College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Jaime Wehner Jaime Wehner's Teleperformance, USA Experience January 2012 - May 2012
Job Senior Network Engineer at Orion Systems Integration Inc.
Industry Computer Networking
Experience
Orion Systems Integration Inc. February 2015 - Present
Health Formula Inc. May 2012 - February 2015
Teleperformance, USA January 2012 - May 2012
DeVry University September 2010 - October 2011
Ministry of Information, January 2008 - August 2009
Skills
Network Design, Network Operations, Cisco devices, Switch Configuration, Router Configuration, LAN management, Remote Assistance, VMware, Cisco Call Manager, Toggle, Windows Server, XP, Windows 7, Visio, Virtual Assistance, VPN, Computer Network..., OS X, Cisco Technologies, Active Directory, Technical Support, Remote Desktop, Help Desk Support, Operating Systems, Computer Hardware, TCP/IP, Switches, Troubleshooting, System Administration, Servers, Hardware, Cisco Routers, Wireless Networking, Windows XP, Windows, SharePoint, WAN, Windows Vista, Computer Repair
Education
DeVry University 2009 — 2011
B.S., Computer Network and Telecommunications Management, 3.6
Antigua & Barbuda International Institute of Technology (ABIIT) 2006 — 2008
A.S, Computer Network Systems; Computer Network Engineering
St. Joseph's Academy 2000 — 2006
Certificate, Business Studies
Orion Systems Integration Inc. February 2015 - Present
Health Formula Inc. May 2012 - February 2015
Teleperformance, USA January 2012 - May 2012
DeVry University September 2010 - October 2011
Ministry of Information, January 2008 - August 2009
Skills
Network Design, Network Operations, Cisco devices, Switch Configuration, Router Configuration, LAN management, Remote Assistance, VMware, Cisco Call Manager, Toggle, Windows Server, XP, Windows 7, Visio, Virtual Assistance, VPN, Computer Network..., OS X, Cisco Technologies, Active Directory, Technical Support, Remote Desktop, Help Desk Support, Operating Systems, Computer Hardware, TCP/IP, Switches, Troubleshooting, System Administration, Servers, Hardware, Cisco Routers, Wireless Networking, Windows XP, Windows, SharePoint, WAN, Windows Vista, Computer Repair
Education
DeVry University 2009 — 2011
B.S., Computer Network and Telecommunications Management, 3.6
Antigua & Barbuda International Institute of Technology (ABIIT) 2006 — 2008
A.S, Computer Network Systems; Computer Network Engineering
St. Joseph's Academy 2000 — 2006
Certificate, Business Studies
Mickie Murrell's Teleperformance, USA Experience September 2011 - May 2015
Job Center Director at Knowledge Universe
Industry Program Development
Experience
Knowledge Universe May 2015 - Present
Teleperformance, USA September 2011 - May 2015
Teleperformance, USA March 2011 - September 2011
IPA January 2010 - November 2010
Sibcy Cline Realtors August 2008 - January 2010
Association of Realtors August 2002 - January 2010
G.A.Wright 2008 - 2010
Payless Shoe Source May 2004 - March 2008
Family Video November 2004 - May 2005
LexisNexis March 1993 - December 2001
Skills
Customer Service, Coaching, Operations Management, Management Consulting, Microsoft Office, Strategic Planning, Sales, Team Building, Budgets, CRM, Business Planning, Human Resources, Recruiting, Retail, Entrepreneurship, Employee Relations, Performance Management, Organizational..., Leadership Development, Management, Analysis, Program Management, Marketing, New Business Development, Process Improvement, Training, Leadership, Business Development, Negotiation
Education
Grand Canyon University
MBA, Business Administration
Sinclair Community College 2007 — 2008
Real Estate
Cumberland College 1985 — 1988
Bachelor of Science, Business Administration
Cumberland College
Business Administration B.S, Business Administration and Management, General
Knowledge Universe May 2015 - Present
Teleperformance, USA September 2011 - May 2015
Teleperformance, USA March 2011 - September 2011
IPA January 2010 - November 2010
Sibcy Cline Realtors August 2008 - January 2010
Association of Realtors August 2002 - January 2010
G.A.Wright 2008 - 2010
Payless Shoe Source May 2004 - March 2008
Family Video November 2004 - May 2005
LexisNexis March 1993 - December 2001
Skills
Customer Service, Coaching, Operations Management, Management Consulting, Microsoft Office, Strategic Planning, Sales, Team Building, Budgets, CRM, Business Planning, Human Resources, Recruiting, Retail, Entrepreneurship, Employee Relations, Performance Management, Organizational..., Leadership Development, Management, Analysis, Program Management, Marketing, New Business Development, Process Improvement, Training, Leadership, Business Development, Negotiation
Education
Grand Canyon University
MBA, Business Administration
Sinclair Community College 2007 — 2008
Real Estate
Cumberland College 1985 — 1988
Bachelor of Science, Business Administration
Cumberland College
Business Administration B.S, Business Administration and Management, General
Manish Pandya Manish Pandya's Teleperformance, USA Experience August 2010 - October 2011
Job VP, Technology Solutions at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance October 2011 - Present
Teleperformance USA August 2010 - October 2011
Teleperformance Interactive September 2004 - August 2010
Telerx (Merck Business Unit) 2001 - 2004
EMS March 1998 - June 2001
Tata Infotech Limited (now Tata Consultancy Services) October 1993 - February 1998
Aptech 1992 - 1993
Skills
Call Center, CTI, IVR, Genesys, Nuance, Software Development, Team Building, Cloud Computing, Customer Experience, Vendor Management, Team Leadership, Contact Centre, Integration, Program Management, Solution Selling, Business Solutions, CRM, Telecommunications, SaaS, Cross-functional Team..., Microsoft SQL Server, Pre-sales, Telephony, Leadership, Solution Architecture, VXML, Speech Technology, RightNow, Contact Centers, Call Centers, Business Process, Business Analysis, Process Improvement, Service Delivery, Outsourcing, Business Intelligence, Enterprise Software, Professional Services, IT Management, Workforce Management, Offshoring, Team Management, BPO, Business Process..., IT Strategy, Call Center Development, Avaya, Product Management, Data Center, IT Service Management
Education
Drexel University - College of Business and Administration 2012 — 2014
Master of Business Administration (MBA), Executive MBA
University of Mumbai 1988 — 1992
Bachelor Engineering, Electronics Engineering
Teleperformance October 2011 - Present
Teleperformance USA August 2010 - October 2011
Teleperformance Interactive September 2004 - August 2010
Telerx (Merck Business Unit) 2001 - 2004
EMS March 1998 - June 2001
Tata Infotech Limited (now Tata Consultancy Services) October 1993 - February 1998
Aptech 1992 - 1993
Skills
Call Center, CTI, IVR, Genesys, Nuance, Software Development, Team Building, Cloud Computing, Customer Experience, Vendor Management, Team Leadership, Contact Centre, Integration, Program Management, Solution Selling, Business Solutions, CRM, Telecommunications, SaaS, Cross-functional Team..., Microsoft SQL Server, Pre-sales, Telephony, Leadership, Solution Architecture, VXML, Speech Technology, RightNow, Contact Centers, Call Centers, Business Process, Business Analysis, Process Improvement, Service Delivery, Outsourcing, Business Intelligence, Enterprise Software, Professional Services, IT Management, Workforce Management, Offshoring, Team Management, BPO, Business Process..., IT Strategy, Call Center Development, Avaya, Product Management, Data Center, IT Service Management
Education
Drexel University - College of Business and Administration 2012 — 2014
Master of Business Administration (MBA), Executive MBA
University of Mumbai 1988 — 1992
Bachelor Engineering, Electronics Engineering
Ian Irvin Ian Irvin's Teleperformance, USA Experience September 2008 - December 2009
Job Law Clerk at U.S. Nuclear Regulatory Commission
Industry Legal Services
Experience
U.S. Nuclear Regulatory Commission August 2015 - Present
Dry Run Church of the Brethren July 2011 - August 2015
LifeWay Christian Resources February 2012 - May 2015
Pennsylvania Department of Environmental Protection August 2014 - December 2014
US Environmental Protection Agency (EPA) May 2014 - August 2014
Legislative Reference Bureau September 2013 - April 2014
Pennsylvania Department of Environmental Protection May 2013 - August 2013
Panera Bread January 2010 - February 2012
Wilson College October 2010 - May 2011
Teleperformance, USA September 2008 - December 2009
Skills
Microsoft Office, Customer Service, PowerPoint, Team Building, Management, Team Leadership, Higher Education, Teaching, Retail, Negotiation, Community Outreach, Leadership Development, Microsoft Excel, Microsoft Word, Databases, Call Centers, Cold Calling, Military Experience, Modern Standard Arabic, Arabic, Ministering, Youth Ministry, Student Ministry, Westlaw, Lexis, Fundraising, Policy, Training, Public Speaking, Research, Editing
Education
Pennsylvania State University, The Dickinson School of Law 2012 — 2015
Doctor of Law (J.D.), Law, 3.32
Wilson College 2010 — 2011
Bachelor of Arts (B.A.), International/Global Studies, 3.98 - magna cum laude
Community College of the US Air Force 2001 — 2007
Associate in Applied Science, Communications Applications Technology
Defense Language Institute 2001 — 2003
Diploma, Modern Standard Arabic, 3.3
U.S. Nuclear Regulatory Commission August 2015 - Present
Dry Run Church of the Brethren July 2011 - August 2015
LifeWay Christian Resources February 2012 - May 2015
Pennsylvania Department of Environmental Protection August 2014 - December 2014
US Environmental Protection Agency (EPA) May 2014 - August 2014
Legislative Reference Bureau September 2013 - April 2014
Pennsylvania Department of Environmental Protection May 2013 - August 2013
Panera Bread January 2010 - February 2012
Wilson College October 2010 - May 2011
Teleperformance, USA September 2008 - December 2009
Skills
Microsoft Office, Customer Service, PowerPoint, Team Building, Management, Team Leadership, Higher Education, Teaching, Retail, Negotiation, Community Outreach, Leadership Development, Microsoft Excel, Microsoft Word, Databases, Call Centers, Cold Calling, Military Experience, Modern Standard Arabic, Arabic, Ministering, Youth Ministry, Student Ministry, Westlaw, Lexis, Fundraising, Policy, Training, Public Speaking, Research, Editing
Education
Pennsylvania State University, The Dickinson School of Law 2012 — 2015
Doctor of Law (J.D.), Law, 3.32
Wilson College 2010 — 2011
Bachelor of Arts (B.A.), International/Global Studies, 3.98 - magna cum laude
Community College of the US Air Force 2001 — 2007
Associate in Applied Science, Communications Applications Technology
Defense Language Institute 2001 — 2003
Diploma, Modern Standard Arabic, 3.3
Steve Gingiss Steve Gingiss's Teleperformance, USA Experience June 2012 - April 2014
Job iRepresentative Support, In A Pikle DS, LLC
Industry Information Technology and Services
Experience
In A Pikle April 2014 - January 2015
Teleperformance, USA June 2012 - April 2014
Pre-Paid Legal Services Inc. 2008 - December 2010
Centershift February 2007 - December 2010
Alorica May 2000 - February 2007
Skills
Social Networking, Troubleshooting, Unix, Testing, Visual Basic, Employee Relations, Customer Service, Marketing, Microsoft Office, Training, Technical Support, Networking, Access, Call Centers, Software Documentation, Programming, Public Speaking, Windows, Team Building, System Administration, Sales, Leadership, Customer Satisfaction, Team Leadership, Computer Hardware, Coaching, Entrepreneurship
Education
DeVry University Phoenix 1989 — 1989
Coursework EET, Electrical, Electronic and Communications Engineering Technology/Technician, NA
Control Data Institute 1985 — 1986
CCPO, Computer Programming and Operations
Oakton Community College 1984 — 1984
Coursework for Language Arts, English Language and Literature, General, 3.7
Loyola Academy, Wilmette, IL 1979 — 1983
High School, General
In A Pikle April 2014 - January 2015
Teleperformance, USA June 2012 - April 2014
Pre-Paid Legal Services Inc. 2008 - December 2010
Centershift February 2007 - December 2010
Alorica May 2000 - February 2007
Skills
Social Networking, Troubleshooting, Unix, Testing, Visual Basic, Employee Relations, Customer Service, Marketing, Microsoft Office, Training, Technical Support, Networking, Access, Call Centers, Software Documentation, Programming, Public Speaking, Windows, Team Building, System Administration, Sales, Leadership, Customer Satisfaction, Team Leadership, Computer Hardware, Coaching, Entrepreneurship
Education
DeVry University Phoenix 1989 — 1989
Coursework EET, Electrical, Electronic and Communications Engineering Technology/Technician, NA
Control Data Institute 1985 — 1986
CCPO, Computer Programming and Operations
Oakton Community College 1984 — 1984
Coursework for Language Arts, English Language and Literature, General, 3.7
Loyola Academy, Wilmette, IL 1979 — 1983
High School, General
Ed Shaidnagle Ed Shaidnagle's Teleperformance, USA Experience January 2015 - March 2015
Job Contractor
Industry Consumer Services
Experience
Randstad April 2015 - Present
Teleperformance, USA January 2015 - March 2015
Ricoh Americas Corporation April 2014 - October 2014
PCCW Teleservices July 2013 - March 2014
Giant Eagle September 2012 - June 2013
Skills
Quality Assurance, Customer Satisfaction, Customer Service, Microsoft Office, Mac OS, iWork, Reporting & Analysis, Job Coaching, Team Management, Inventory Management, Windows 7, Windows Vista, Time Management, Team Leadership, Teamwork, Training, Desktop Application..., Printers, Data Entry, Call Centers, Technical Support, Customer Experience, Troubleshooting, Outlook, Sales, Recruiting
Education
ECPI College of Technology 2009 — 2010
East Alton - Wood River High School 1995 — 1999
High School Diploma
Randstad April 2015 - Present
Teleperformance, USA January 2015 - March 2015
Ricoh Americas Corporation April 2014 - October 2014
PCCW Teleservices July 2013 - March 2014
Giant Eagle September 2012 - June 2013
Skills
Quality Assurance, Customer Satisfaction, Customer Service, Microsoft Office, Mac OS, iWork, Reporting & Analysis, Job Coaching, Team Management, Inventory Management, Windows 7, Windows Vista, Time Management, Team Leadership, Teamwork, Training, Desktop Application..., Printers, Data Entry, Call Centers, Technical Support, Customer Experience, Troubleshooting, Outlook, Sales, Recruiting
Education
ECPI College of Technology 2009 — 2010
East Alton - Wood River High School 1995 — 1999
High School Diploma
Curt Whitesell Curt Whitesell's Teleperformance, USA Experience September 2010 - Present
Job Technical Support, Microsoft Online Services at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA September 2010 - Present
Skills
Data Protection, Fraud Prevention, Technical Support, Windows Server, Windows 7, Troubleshooting, Active Directory, Windows, TCP/IP, Networking, Computer Hardware, Servers, Windows XP, Network Administration
Education
Florida International University - College of Engineering & Computing 1990 — 1994
Bachelor of Science (BS), Industrial and Systems Engineering, 3.44
Teleperformance, USA September 2010 - Present
Skills
Data Protection, Fraud Prevention, Technical Support, Windows Server, Windows 7, Troubleshooting, Active Directory, Windows, TCP/IP, Networking, Computer Hardware, Servers, Windows XP, Network Administration
Education
Florida International University - College of Engineering & Computing 1990 — 1994
Bachelor of Science (BS), Industrial and Systems Engineering, 3.44
Anja Hampton's Teleperformance, USA Experience August 2011 - May 2012
Job Seasoned banking and finance professional
Industry Financial Services
Experience
Digital Risk August 2012 - Present
James E Murphy, CPA October 2007 - August 2012
Teleperformance, USA August 2011 - May 2012
First Universal Lending April 2008 - February 2009
Washington Mutual Bank December 1998 - September 2007
Skills
Loans, Mortgage Lending, Customer Service, Financial Analysis, Credit, Finance, Outlook, Access, Insurance, Negotiation, Banking, Accounts Receivable, Microsoft Excel, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Accounts Payable
Education
Florida Atlantic University 1992 — 1995
BS, International Business
Palm Beach Community College 1989 — 1992
Associate in Arts, Business Administration
Digital Risk August 2012 - Present
James E Murphy, CPA October 2007 - August 2012
Teleperformance, USA August 2011 - May 2012
First Universal Lending April 2008 - February 2009
Washington Mutual Bank December 1998 - September 2007
Skills
Loans, Mortgage Lending, Customer Service, Financial Analysis, Credit, Finance, Outlook, Access, Insurance, Negotiation, Banking, Accounts Receivable, Microsoft Excel, Accounting, Microsoft Office, PowerPoint, Microsoft Word, Accounts Payable
Education
Florida Atlantic University 1992 — 1995
BS, International Business
Palm Beach Community College 1989 — 1992
Associate in Arts, Business Administration
Venesha Meza's Teleperformance, USA Experience December 2014 - Present
Job Email Application support Specialist
Industry Information Technology and Services
Experience
Teleperformance, USA December 2014 - Present
WorldAvenue October 2006 - January 2009
TheGlobe.com/Voiceglo Holdings July 2004 - July 2006
The Answer Group 2002 - 2003
Skills
Active Directory, VPN, DNS, Linux, SQL, Apache, Windows Server, Networking, Hardware, Operating Systems, Routing
Education
Florida Institute of Technology 2002 — 2004
Associates of Science, Computer networking systems
Teleperformance, USA December 2014 - Present
WorldAvenue October 2006 - January 2009
TheGlobe.com/Voiceglo Holdings July 2004 - July 2006
The Answer Group 2002 - 2003
Skills
Active Directory, VPN, DNS, Linux, SQL, Apache, Windows Server, Networking, Hardware, Operating Systems, Routing
Education
Florida Institute of Technology 2002 — 2004
Associates of Science, Computer networking systems
Alberto Larrinaga's Teleperformance, USA Experience November 2013 - May 2014
Job Support Escalation Engineer at Microsoft
Industry Computer Networking
Experience
Microsoft August 2014 - Present
Teleperformance, USA November 2013 - May 2014
Teleperformance, USA September 2010 - October 2013
Skills
Microsoft Exchange, Active Directory, Windows Server, Servers, Technical Support, Microsoft Technologies, Firewalls, Identity Federation, Windows server 2008, Windows server 2012, Routing, Office 365, Printers, Infrastructure, 2008 R2, Troubleshooting, VPN, Windows 7, Networking
Education
Florida Atlantic University 2007 — 2009
deerfield beach high 2003 — 2007
H.S. Degree
Microsoft August 2014 - Present
Teleperformance, USA November 2013 - May 2014
Teleperformance, USA September 2010 - October 2013
Skills
Microsoft Exchange, Active Directory, Windows Server, Servers, Technical Support, Microsoft Technologies, Firewalls, Identity Federation, Windows server 2008, Windows server 2012, Routing, Office 365, Printers, Infrastructure, 2008 R2, Troubleshooting, VPN, Windows 7, Networking
Education
Florida Atlantic University 2007 — 2009
deerfield beach high 2003 — 2007
H.S. Degree
Steiman Desouvre's Teleperformance, USA Experience December 2011 - Present
Job Tier 2 Tech Support Engineer
Industry Information Technology and Services
Experience
Teleperformance, USA December 2011 - Present
ConnectTechs August 2009 - Present
Miles and Generalis Go Real Estate July 2008 - 2010
FedEx 2004 - 2005
Deloitte Consulting 2003 - 2004
Deloitte Consulting January 2000 - January 2001
University of Pennsylvania/College House of Academic Services January 1997 - January 2000
University of Pennsylvania/Computing Resource Center January 1994 - January 1997
Skills
Troubleshooting, Windows 7, Consulting, Computer Hardware, Active Directory, DNS, Disaster Recovery, Networking, Security, Servers, SharePoint, Software Documentation, Technical Support, Testing, Wireless Networking, Microsoft Exchange
Education
Drexel University 1992 — 1998
Drexel University/Computer Information Systems 1992 — 1998
Teleperformance, USA December 2011 - Present
ConnectTechs August 2009 - Present
Miles and Generalis Go Real Estate July 2008 - 2010
FedEx 2004 - 2005
Deloitte Consulting 2003 - 2004
Deloitte Consulting January 2000 - January 2001
University of Pennsylvania/College House of Academic Services January 1997 - January 2000
University of Pennsylvania/Computing Resource Center January 1994 - January 1997
Skills
Troubleshooting, Windows 7, Consulting, Computer Hardware, Active Directory, DNS, Disaster Recovery, Networking, Security, Servers, SharePoint, Software Documentation, Technical Support, Testing, Wireless Networking, Microsoft Exchange
Education
Drexel University 1992 — 1998
Drexel University/Computer Information Systems 1992 — 1998
Marci Cohen's Teleperformance, USA Experience 2014 - Present
Job Technical Support Supervisor at Teleperformance, USA (Apple)
Industry Food & Beverages
Experience
Teleperformance, USA 2014 - Present
Restaurant Appliance Depot 2011 - May 2014
Real Mex Restaurants November 1997 - January 2011
Skills
Food Service, Restaurant Management, Hospitality, Hiring, Food & Beverage, Inventory Management, Restaurants, P&L, Catering, Hospitality Management, Customer Satisfaction, Inventory Control, Food, Micros, Supervisory Skills, Team Building, Forecasting, Cost Control, Process Scheduler, Call Centers, Contact Centers, Technical Support, Apple Support, Call Monitoring, Performance Metrics, KPI Implementation, Customer Service, Budgets
Education
Florida International University 1997 — 2000
Marjory Stoneman Douglas
Teleperformance, USA 2014 - Present
Restaurant Appliance Depot 2011 - May 2014
Real Mex Restaurants November 1997 - January 2011
Skills
Food Service, Restaurant Management, Hospitality, Hiring, Food & Beverage, Inventory Management, Restaurants, P&L, Catering, Hospitality Management, Customer Satisfaction, Inventory Control, Food, Micros, Supervisory Skills, Team Building, Forecasting, Cost Control, Process Scheduler, Call Centers, Contact Centers, Technical Support, Apple Support, Call Monitoring, Performance Metrics, KPI Implementation, Customer Service, Budgets
Education
Florida International University 1997 — 2000
Marjory Stoneman Douglas
Jim Jergins's Teleperformance, USA Experience March 2006 - June 2006
Job Database Administrator at Wilson Electronics
Industry Electrical/Electronic Manufacturing
Experience
Wilson Electronics June 2012 - Present
Dixie State College August 2011 - June 2012
Ghost Communications, LLC August 2010 - May 2012
Wilson Electronics Inc. November 2006 - March 2011
Orange Broadband June 2006 - November 2006
Teleperformance USA March 2006 - June 2006
Skills
PHP, C#, JavaScript, SQL, MySQL, Microsoft SQL Server, Sage CRM, Sage MAS200, Databases, Computer Hardware, Network Administration, Windows Server, Wireless Networking, Telecommunications, VoIP, Technical Support, Wireless, VMware, Mobile Devices, Embedded Systems, TCP/IP, Software Installation, CSS, Networking, Cisco Technologies, Network Design, Crystal Reports, Windows, OS X, System Administration, Python
Education
Dixie State College 2010 — 2012
Associate of Science (A.S.), General Studies
DeVry University 2007 — 2009
AAS, Network Systems Administration
Wilson Electronics June 2012 - Present
Dixie State College August 2011 - June 2012
Ghost Communications, LLC August 2010 - May 2012
Wilson Electronics Inc. November 2006 - March 2011
Orange Broadband June 2006 - November 2006
Teleperformance USA March 2006 - June 2006
Skills
PHP, C#, JavaScript, SQL, MySQL, Microsoft SQL Server, Sage CRM, Sage MAS200, Databases, Computer Hardware, Network Administration, Windows Server, Wireless Networking, Telecommunications, VoIP, Technical Support, Wireless, VMware, Mobile Devices, Embedded Systems, TCP/IP, Software Installation, CSS, Networking, Cisco Technologies, Network Design, Crystal Reports, Windows, OS X, System Administration, Python
Education
Dixie State College 2010 — 2012
Associate of Science (A.S.), General Studies
DeVry University 2007 — 2009
AAS, Network Systems Administration
Ilsonet Geffrard's Teleperformance, USA Experience August 2010 - June 2015
Job Studied at Florida Institute of Technology
Industry Information Technology and Services
Experience
Royal Caribbean Cruises, Ltd. August 2015 - Present
Royal Caribbean Cruises, Ltd. June 2015 - Present
Teleperformance USA August 2010 - June 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, HTML, Financial Reporting, Visual Studio, Managerial Finance, Finance, Customer Service, Quality Assurance, PowerPoint, Visual C++, Visual C#, Public Speaking, SQL, Team Leadership, Training, CSS, Technical Support, Leadership, Networking, Research, Team Building
Education
Florida Institute of Technology 2012 — 2014
Master's degree, Management Information Systems, General
Florida Atlantic University 2007 — 2009
Bachelor's degree, Management Information Systems, General, 3.65
Royal Caribbean Cruises, Ltd. August 2015 - Present
Royal Caribbean Cruises, Ltd. June 2015 - Present
Teleperformance USA August 2010 - June 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, HTML, Financial Reporting, Visual Studio, Managerial Finance, Finance, Customer Service, Quality Assurance, PowerPoint, Visual C++, Visual C#, Public Speaking, SQL, Team Leadership, Training, CSS, Technical Support, Leadership, Networking, Research, Team Building
Education
Florida Institute of Technology 2012 — 2014
Master's degree, Management Information Systems, General
Florida Atlantic University 2007 — 2009
Bachelor's degree, Management Information Systems, General, 3.65
Portia McBride, MBA's Teleperformance, USA Experience September 2010 - July 2014
Job Call Center Management Consultant at File & ServeXpress
Industry Telecommunications
Experience
File & ServeXpress June 2015 - Present
Orion Global Communications July 2014 - May 2015
Teleperformance, USA September 2010 - July 2014
Teleperformance, USA December 2012 - August 2013
Teleperormance, USA August 2010 - December 2012
Outsource Partners International October 2008 - April 2009
Precise Food Ingredients November 2005 - October 2008
MHA Group May 2001 - October 2005
ARS Inc April 1998 - April 2001
US NAVY April 1989 - April 1998
Skills
Payroll, Accounting, Financial Reporting, Recruiting, Performance Management, Human Resources, Accounts Payable, Account Reconciliation, Accounts Receivable, Employee Benefits, General Ledger, Training, QuickBooks, ADP Payroll, Microsoft Excel, Process Improvement, Talent Acquisition, Management, Employee Training, Coaching, Onboarding, Team Building, Interviews, Team Leadership
Education
University of Phoenix Dallas Campus 2008 — 2010
MBA, Business
The University of Texas at Dallas 2004 — 2008
BSBA, Business
Dallas County Community College 2003 — 2005
File & ServeXpress June 2015 - Present
Orion Global Communications July 2014 - May 2015
Teleperformance, USA September 2010 - July 2014
Teleperformance, USA December 2012 - August 2013
Teleperormance, USA August 2010 - December 2012
Outsource Partners International October 2008 - April 2009
Precise Food Ingredients November 2005 - October 2008
MHA Group May 2001 - October 2005
ARS Inc April 1998 - April 2001
US NAVY April 1989 - April 1998
Skills
Payroll, Accounting, Financial Reporting, Recruiting, Performance Management, Human Resources, Accounts Payable, Account Reconciliation, Accounts Receivable, Employee Benefits, General Ledger, Training, QuickBooks, ADP Payroll, Microsoft Excel, Process Improvement, Talent Acquisition, Management, Employee Training, Coaching, Onboarding, Team Building, Interviews, Team Leadership
Education
University of Phoenix Dallas Campus 2008 — 2010
MBA, Business
The University of Texas at Dallas 2004 — 2008
BSBA, Business
Dallas County Community College 2003 — 2005
Riaan Kruger's Teleperformance, USA Experience May 2015 - Present
Job Network Director
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA May 2015 - Present
Corinthian Colleges, Inc. July 2009 - March 2014
The Irvine Company December 2004 - January 2009
Automobile Club of Southern California February 1997 - November 2004
CSC Consulting April 2000 - May 2001
Skills
Project Management, Disaster Recovery, Data Center, IT Operations, Metrics, IT Strategy, Strategic Planning, Organizational..., ITIL, Strategy, Enterprise Software, Vendor Management, Management, Security, Information Technology, CRM, IT Management, Storage, Servers, Enterprise Architecture, Virtualization, Cisco Technologies, Leadership
Education
Damelin 1986 — 1987
BA, Accounting, Business Law
Damelin College
Teleperformance, USA May 2015 - Present
Corinthian Colleges, Inc. July 2009 - March 2014
The Irvine Company December 2004 - January 2009
Automobile Club of Southern California February 1997 - November 2004
CSC Consulting April 2000 - May 2001
Skills
Project Management, Disaster Recovery, Data Center, IT Operations, Metrics, IT Strategy, Strategic Planning, Organizational..., ITIL, Strategy, Enterprise Software, Vendor Management, Management, Security, Information Technology, CRM, IT Management, Storage, Servers, Enterprise Architecture, Virtualization, Cisco Technologies, Leadership
Education
Damelin 1986 — 1987
BA, Accounting, Business Law
Damelin College
Andrew Ocampo's Teleperformance, USA Experience February 2005 - February 2006
Job Marketing InCharge at Intermetal Ltd.
Industry Furniture
Experience
Intermetal Ltd. March 2006 - Present
own business 2005 - 2010
Teleperformance USA February 2005 - February 2006
Display Logic March 1996 - December 1998
Education
El Camino College 1995 — 1997
University of the Philippines 1989 — 1993
Bachelor of Science in Business Administration, Economics
Intermetal Ltd. March 2006 - Present
own business 2005 - 2010
Teleperformance USA February 2005 - February 2006
Display Logic March 1996 - December 1998
Education
El Camino College 1995 — 1997
University of the Philippines 1989 — 1993
Bachelor of Science in Business Administration, Economics
Austin Haden's Teleperformance, USA Experience June 2015 - Present
Job Assistant Call Center Manager at Teleperformance, USA
Industry Management Consulting
Experience
Teleperformance, USA June 2015 - Present
Teleperformance, USA August 2012 - Present
New Generation Media, LLC August 2011 - August 2012
Credit Solutions February 2010 - August 2011
Skills
Team Building, Salesforce.com, Sales Process, Sales Management, Sales, Marketing Strategy, Account Management, Cold Calling, Direct Sales, Leadership, Marketing
Education
East Central University 1998 — 2003
HPER, Health
Teleperformance, USA June 2015 - Present
Teleperformance, USA August 2012 - Present
New Generation Media, LLC August 2011 - August 2012
Credit Solutions February 2010 - August 2011
Skills
Team Building, Salesforce.com, Sales Process, Sales Management, Sales, Marketing Strategy, Account Management, Cold Calling, Direct Sales, Leadership, Marketing
Education
East Central University 1998 — 2003
HPER, Health
Curtis Haas's Teleperformance, USA Experience October 2008 - October 2009
Job Tech Support at Plus One, CCNA training courses at Cuyahoga College, owner of Cassini LLC internet marketing business
Industry Computer Networking
Experience
Plus One Communications November 2009 - Present
KeyBank 2014 - 2014
Teleperformance USA October 2008 - October 2009
Teleperformance October 2006 - October 2008
Heinz Frozen Foods May 2006 - October 2006
Skills
Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Routers, Networking, Network Administration, Technical Support, Cisco Technologies, VPN, Routing, XP, Windows, DHCP, Software Installation, Computer Repair, Help Desk Support, Windows XP, Wireless Networking, LAN-WAN, Firewalls, CCNA, Cisco IOS
Education
Cuyahoga Community College 2013 — 2013
CCNA: Interconnecting Cisco Networking Devices (ICND1), Cisco Networking
Cuyahoga Community College 2013 — 2013
GED
Plus One Communications November 2009 - Present
KeyBank 2014 - 2014
Teleperformance USA October 2008 - October 2009
Teleperformance October 2006 - October 2008
Heinz Frozen Foods May 2006 - October 2006
Skills
Troubleshooting, Computer Hardware, TCP/IP, Windows 7, Routers, Networking, Network Administration, Technical Support, Cisco Technologies, VPN, Routing, XP, Windows, DHCP, Software Installation, Computer Repair, Help Desk Support, Windows XP, Wireless Networking, LAN-WAN, Firewalls, CCNA, Cisco IOS
Education
Cuyahoga Community College 2013 — 2013
CCNA: Interconnecting Cisco Networking Devices (ICND1), Cisco Networking
Cuyahoga Community College 2013 — 2013
GED
Daphne Karr's Teleperformance, USA Experience April 2011 - July 2012
Job IT Support Technician, Technology
Industry Information Technology and Services
Experience
GENCO, A FedEx Company September 2014 - Present
Kelly Services July 2012 - November 2013
Teleperformance, USA April 2011 - July 2012
Columbus College of Art & Design October 2009 - June 2010
Columbus School for Girls May 2008 - February 2009
Skills
Data Entry, Technical Support, Operating Systems, Hardware, Help Desk Support, Printers, Testing, Spreadsheets, Filing, Troubleshooting, Windows 7, Wireless, Computer Hardware, XP, Windows, Visio, Software Documentation, Networking
Education
DeVry University 2007 — 2010
Bachelor, Computer Information Systems
GENCO, A FedEx Company September 2014 - Present
Kelly Services July 2012 - November 2013
Teleperformance, USA April 2011 - July 2012
Columbus College of Art & Design October 2009 - June 2010
Columbus School for Girls May 2008 - February 2009
Skills
Data Entry, Technical Support, Operating Systems, Hardware, Help Desk Support, Printers, Testing, Spreadsheets, Filing, Troubleshooting, Windows 7, Wireless, Computer Hardware, XP, Windows, Visio, Software Documentation, Networking
Education
DeVry University 2007 — 2010
Bachelor, Computer Information Systems
David Babb's Teleperformance, USA Experience September 2014 - 2014
Job Computer Fundamentals for Adults at Self Published Author
Industry Telecommunications
Experience
Self Published Author June 2014 - Present
8x8 April 2014 - Present
Teleperformance USA September 2014 - 2014
Sub-Contractor May 2010 - August 2012
TAG March 1968 - March 2010
Dow Chemical September 1978 - March 1986
Skills
DOS, Linux, Win 3.1, Win 95, Win 98, Win XP, Win Vista, Win 7, Server 2003, Server 2008, Cisco-CCNA, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office, Microsoft Office 2011, Windows Server, Windows Vista, XP, Windows 7, Technical Support, Call Centers, Hardware, Microsoft Windows 98, Office 2010, Software Documentation, Operating Systems, Networking, Troubleshooting, Computer Hardware, Windows, Windows 95, SharePoint, Active Directory, Microsoft Exchange, OS X, VPN, DNS, A+ Certified, Routers, Network Administration, DHCP, Servers, Help Desk Support, Microsoft Certified..., TCP/IP, Hardware Support, VMware, Wireless Networking, Windows XP Pro
Education
Florida Atlantic University 2005 — 2006
CCNA, Cisco Network Support
Self Published Author June 2014 - Present
8x8 April 2014 - Present
Teleperformance USA September 2014 - 2014
Sub-Contractor May 2010 - August 2012
TAG March 1968 - March 2010
Dow Chemical September 1978 - March 1986
Skills
DOS, Linux, Win 3.1, Win 95, Win 98, Win XP, Win Vista, Win 7, Server 2003, Server 2008, Cisco-CCNA, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office, Microsoft Office 2011, Windows Server, Windows Vista, XP, Windows 7, Technical Support, Call Centers, Hardware, Microsoft Windows 98, Office 2010, Software Documentation, Operating Systems, Networking, Troubleshooting, Computer Hardware, Windows, Windows 95, SharePoint, Active Directory, Microsoft Exchange, OS X, VPN, DNS, A+ Certified, Routers, Network Administration, DHCP, Servers, Help Desk Support, Microsoft Certified..., TCP/IP, Hardware Support, VMware, Wireless Networking, Windows XP Pro
Education
Florida Atlantic University 2005 — 2006
CCNA, Cisco Network Support
Jim Foskett's Teleperformance, USA Experience December 2013 - Present
Job Computer Hardware Professional
Industry Computer Hardware
Experience
Teleperformance, USA December 2013 - Present
McGraw-Hill Higher Education July 2011 - December 2013
2004-2010Cook County School District September 2004 - January 2010
Palos Heights Pool May 1994 - September 2003
UPS October 2000 - April 2001
Computer Renaissance August 1999 - April 2000
Best Sellers Book Store November 1994 - February 1996
Skills
Windows XP, Troubleshooting, Active Directory, Computer Hardware, Software Installation, Networking, Help Desk Support, Windows, Printers, Windows Vista, Microsoft Office, Microsoft Technologies, Computer Repair
Education
DeVry University 2002 — 2018
Network Systems Administration
Loras College 1997 — 1998
General studies
Marist High School 1993 — 1997
Diploma
Moraine Valley Community CollegePalos
General studies
Teleperformance, USA December 2013 - Present
McGraw-Hill Higher Education July 2011 - December 2013
2004-2010Cook County School District September 2004 - January 2010
Palos Heights Pool May 1994 - September 2003
UPS October 2000 - April 2001
Computer Renaissance August 1999 - April 2000
Best Sellers Book Store November 1994 - February 1996
Skills
Windows XP, Troubleshooting, Active Directory, Computer Hardware, Software Installation, Networking, Help Desk Support, Windows, Printers, Windows Vista, Microsoft Office, Microsoft Technologies, Computer Repair
Education
DeVry University 2002 — 2018
Network Systems Administration
Loras College 1997 — 1998
General studies
Marist High School 1993 — 1997
Diploma
Moraine Valley Community CollegePalos
General studies
Sekedia Candy Holley-Hawkins's Teleperformance, USA Experience March 2002 - November 2011
Job Make the money you deserve and work the hours you want! Become a Legal Shield associate now for only $75.
Industry Legal Services
Experience
Legal Shield June 2014 - Present
It Works Global March 2014 - Present
Alltel November 2011 - Present
Teleperformance USA March 2002 - November 2011
Skills
Customer Satisfaction, Wireless, Direct Sales, Customer Experience, Cellular Communications, Sales Operations, Call Centers, Retail Sales, Sales, Sales Process, Telecommunications, Solution Selling, Retail, Quotas, Selling, Account Management, Sales Management, M2M, Training, Inventory Management, Customer Service, 4G, Store Management, Mobile Devices, Leadership, Merchandising, Coaching, Employee Training, Team Building, Hiring, Wireless Networking, Time Management, LTE
Education
Grand Canyon University 2011 — 2014
Bachelor's Degree, Applied Management
Darton College 2006 — 2007
Certificate, Medical Transcription/Transcriptionist
Albany Technical College 2001 — 2003
Radiologic Technology
Legal Shield June 2014 - Present
It Works Global March 2014 - Present
Alltel November 2011 - Present
Teleperformance USA March 2002 - November 2011
Skills
Customer Satisfaction, Wireless, Direct Sales, Customer Experience, Cellular Communications, Sales Operations, Call Centers, Retail Sales, Sales, Sales Process, Telecommunications, Solution Selling, Retail, Quotas, Selling, Account Management, Sales Management, M2M, Training, Inventory Management, Customer Service, 4G, Store Management, Mobile Devices, Leadership, Merchandising, Coaching, Employee Training, Team Building, Hiring, Wireless Networking, Time Management, LTE
Education
Grand Canyon University 2011 — 2014
Bachelor's Degree, Applied Management
Darton College 2006 — 2007
Certificate, Medical Transcription/Transcriptionist
Albany Technical College 2001 — 2003
Radiologic Technology
Dawn DeHorney's Teleperformance, USA Experience September 2007 - July 2008
Job
Industry Online Media
Experience
DeLoache Corporation January 2009 - April 2012
Atlas Media Corp November 2005 - November 2008
Teleperformance USA September 2007 - July 2008
United States Air Force May 2005 - February 2007
United States Air Force August 2003 - May 2005
United States Air Force September 2001 - August 2003
MTI/the Image Group, LLC October 2000 - January 2001
MTI/Food Network Studios July 1999 - August 1999
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Windows, Outlook, English, Teaching, Public Speaking, Strategic Planning, Minor counseling,..., Executive..., Individual Assessment
Education
Liberty University 2015 — 2018
Master of Arts (M.A.) in Marriage and Family Therapy, Counseling Psychology
Liberty University 2012 — 2014
Psychology: Christian Counselling, Psychology, GPA 3.74
Cisco Community College Abilene Campus 2005 — 2007
Community College of the Air Force 2001 — 2007
Associates Degree, Aerospace Ground Equipment Technology
McMurry University 2004 — 2005
Eugenio Maria De Hostos Community College 1999 — 2000
Hostose-Lincoln Academy 1997 — 2000
DeLoache Corporation January 2009 - April 2012
Atlas Media Corp November 2005 - November 2008
Teleperformance USA September 2007 - July 2008
United States Air Force May 2005 - February 2007
United States Air Force August 2003 - May 2005
United States Air Force September 2001 - August 2003
MTI/the Image Group, LLC October 2000 - January 2001
MTI/Food Network Studios July 1999 - August 1999
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Windows, Outlook, English, Teaching, Public Speaking, Strategic Planning, Minor counseling,..., Executive..., Individual Assessment
Education
Liberty University 2015 — 2018
Master of Arts (M.A.) in Marriage and Family Therapy, Counseling Psychology
Liberty University 2012 — 2014
Psychology: Christian Counselling, Psychology, GPA 3.74
Cisco Community College Abilene Campus 2005 — 2007
Community College of the Air Force 2001 — 2007
Associates Degree, Aerospace Ground Equipment Technology
McMurry University 2004 — 2005
Eugenio Maria De Hostos Community College 1999 — 2000
Hostose-Lincoln Academy 1997 — 2000
Richard & Elisa Holmes's Teleperformance, USA Experience 1996 - 2003
Job Mentor at Mentoring for FREE
Industry Marketing and Advertising
Experience
Vitamark International March 2011 - Present
Mentoring for FREE December 2010 - Present
Send Out Cards 2011 - 2011
Impact Training & Development 2006 - 2006
Teleperformance USA 1996 - 2003
Teleperformance USA 1996 - 2003
IGHL 1984 - 1986
Education
Eastern Michigan University 1986 — 1988
Sociology
Wm Floyd HS 1984 1980 — 1984
Vitamark International March 2011 - Present
Mentoring for FREE December 2010 - Present
Send Out Cards 2011 - 2011
Impact Training & Development 2006 - 2006
Teleperformance USA 1996 - 2003
Teleperformance USA 1996 - 2003
IGHL 1984 - 1986
Education
Eastern Michigan University 1986 — 1988
Sociology
Wm Floyd HS 1984 1980 — 1984
Shanna Anderson's Teleperformance, USA Experience September 2008 - June 2010
Job Contract Sales Support at Electrolux Major Appliances
Industry Health, Wellness and Fitness
Experience
Electrolux Major Appliances June 2010 - Present
Contract Salles Support June 2010 - Present
Teleperformance, USA September 2008 - June 2010
Freds Dollar Store April 2008 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Team Leadership, Management, Invoicing, Training, Data Entry, Payroll, Event Planning, Sales, Customer Satisfaction, Team Building, Process Improvement
Education
DeVry University-Georgia 2010 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Washington Wilkes Comprehensive High School 1999 — 2003
High School, High School/Secondary Diploma Programs
Strayer University-Georgia
Bachelor's degree, Health Information Management
Electrolux Major Appliances June 2010 - Present
Contract Salles Support June 2010 - Present
Teleperformance, USA September 2008 - June 2010
Freds Dollar Store April 2008 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Team Leadership, Management, Invoicing, Training, Data Entry, Payroll, Event Planning, Sales, Customer Satisfaction, Team Building, Process Improvement
Education
DeVry University-Georgia 2010 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
Washington Wilkes Comprehensive High School 1999 — 2003
High School, High School/Secondary Diploma Programs
Strayer University-Georgia
Bachelor's degree, Health Information Management
Rob McCluskey's Teleperformance, USA Experience November 2010 - February 2011
Job Sales at Broder Bros., Co.
Industry Consumer Services
Experience
Broder Bros., Co. June 2012 - Present
Wells Fargo May 2011 - July 2011
Teleperformance, USA November 2010 - February 2011
Starbucks December 2007 - November 2010
Skills
Direct Sales, Call Center, Tech Support
Education
De Anza College 2000 — 2006
Administration of Justice
Broder Bros., Co. June 2012 - Present
Wells Fargo May 2011 - July 2011
Teleperformance, USA November 2010 - February 2011
Starbucks December 2007 - November 2010
Skills
Direct Sales, Call Center, Tech Support
Education
De Anza College 2000 — 2006
Administration of Justice
Amanda Bubsey's Teleperformance, USA Experience September 2010 - Present
Job Contact Center Supervisor at Teleperformance USA
Industry Consumer Services
Experience
Teleperformance USA September 2010 - Present
Teleperformance USA - Priceline March 2010 - September 2010
Teleperformance USA February 2008 - January 2010
Best Western January 2007 - January 2008
Education
Cuyahoga Community College
Teleperformance USA September 2010 - Present
Teleperformance USA - Priceline March 2010 - September 2010
Teleperformance USA February 2008 - January 2010
Best Western January 2007 - January 2008
Education
Cuyahoga Community College
Tarnesha Thrower's Teleperformance, USA Experience April 2015 - Present
Job Business Professional
Industry Management Consulting
Experience
Teleperformance, USA April 2015 - Present
ECPI University May 2012 - September 2014
Skills
System Administration, Higher Education, Data Entry, PowerPoint, Microsoft Office, Outlook, Administrative..., Microsoft Word, Customer Service, Microsoft Excel, Resume Writing, Research, Public Speaking, Office Management, Office Administration, Time Management
Education
ECPI University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Management
ECPI College of Technology 2010 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Teleperformance, USA April 2015 - Present
ECPI University May 2012 - September 2014
Skills
System Administration, Higher Education, Data Entry, PowerPoint, Microsoft Office, Outlook, Administrative..., Microsoft Word, Customer Service, Microsoft Excel, Resume Writing, Research, Public Speaking, Office Management, Office Administration, Time Management
Education
ECPI University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Management
ECPI College of Technology 2010 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Krystal Norman's Teleperformance, USA Experience 2008 - 2008
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Teleformix 2010 - 2011
Teleperformance, USA 2008 - 2008
Education
Coyne College 2010 — 2011
Certificate, Medical/Clinical Assistant
Taylor Business Institute 2008 — 2010
Criminal Justice/Law Enforcement Administration
Teleformix 2010 - 2011
Teleperformance, USA 2008 - 2008
Education
Coyne College 2010 — 2011
Certificate, Medical/Clinical Assistant
Taylor Business Institute 2008 — 2010
Criminal Justice/Law Enforcement Administration
D.J. Sutton's Teleperformance, USA Experience September 2010 - August 2011
Job Collections Rep1 at Comcast
Industry Telecommunications
Experience
Comcast Collected on Past Due AccountsBank of AmericaConvergysNovember 2011 - February 2012
Teleperformance, USA September 2010 - August 2011
Skills
Learning Quickly, Artistic Vision, Very organized, Positive Personality, Innovativeness, Service Focused
Education
Davis Applied Technology College 2008 — 2008
GED, Liberal Arts and Sciences/Liberal Studies
Northridge High School
Comcast Collected on Past Due AccountsBank of AmericaConvergysNovember 2011 - February 2012
Teleperformance, USA September 2010 - August 2011
Skills
Learning Quickly, Artistic Vision, Very organized, Positive Personality, Innovativeness, Service Focused
Education
Davis Applied Technology College 2008 — 2008
GED, Liberal Arts and Sciences/Liberal Studies
Northridge High School
Jessica Mabe's Teleperformance, USA Experience July 2012 - October 2012
Job Computer Networking and Customer Service Professional
Industry Consumer Services
Experience
Levy Restaurants March 2013 - Present
Domino's Pizza November 2012 - February 2013
Teleperformance, USA July 2012 - October 2012
Crossings Market February 2002 - July 2012
House on Main July 2011 - March 2012
Logan's Roadhouse December 2010 - June 2011
Papa Johns February 2010 - January 2011
Country Club of Bristol October 2010 - December 2010
Sprint Nextel February 2008 - January 2010
Skills
Customer Service, Customer Satisfaction, Sales, Direct Sales, Inventory Management, Microsoft Office, Account Management, Sales Management, Telecommunications, Team Leadership, Sales Operations, Management, Microsoft Excel, Troubleshooting, Team Building, Time Management, Microsoft Word, Leadership, Networking, PowerPoint
Education
East Tennessee State University 2006 — 2008
N/A, Education
Tennessee Technological University 2005 — 2006
N/A, Education
Tennessee High School 2001 — 2005
Diploma, High School Diploma
Levy Restaurants March 2013 - Present
Domino's Pizza November 2012 - February 2013
Teleperformance, USA July 2012 - October 2012
Crossings Market February 2002 - July 2012
House on Main July 2011 - March 2012
Logan's Roadhouse December 2010 - June 2011
Papa Johns February 2010 - January 2011
Country Club of Bristol October 2010 - December 2010
Sprint Nextel February 2008 - January 2010
Skills
Customer Service, Customer Satisfaction, Sales, Direct Sales, Inventory Management, Microsoft Office, Account Management, Sales Management, Telecommunications, Team Leadership, Sales Operations, Management, Microsoft Excel, Troubleshooting, Team Building, Time Management, Microsoft Word, Leadership, Networking, PowerPoint
Education
East Tennessee State University 2006 — 2008
N/A, Education
Tennessee Technological University 2005 — 2006
N/A, Education
Tennessee High School 2001 — 2005
Diploma, High School Diploma
Adam Wonch's Teleperformance, USA Experience January 2006 - June 2007
Job currently working at Goldman Sachs doing access management
Industry Information Technology and Services
Experience
Goldman Sachs February 2013 - Present
Western Governors University June 2011 - December 2012
Sorenson Communications June 2007 - June 2011
Teleperformance USA January 2006 - June 2007
Skills
Cisco IOS, Citrix Administration, Windows server..., Linux System..., Microsoft Exchange, Active Directory..., Routers, Security, Active Directory, Networking, Technical Support, Troubleshooting, Computer Security, Windows 7, Network Administration, TCP/IP, System Administration, Group Policy, Cisco Technologies, Linux, VMware, Windows XP Pro, DHCP, DNS, Switches, Cisco Routers, Routing, VMware ESX, Powershell
Education
Western Governors University 2011 — 2014
Bachelor's degree, Network and System Administration/Administrator
Eagle Gate College-Murray 2010 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Goldman Sachs February 2013 - Present
Western Governors University June 2011 - December 2012
Sorenson Communications June 2007 - June 2011
Teleperformance USA January 2006 - June 2007
Skills
Cisco IOS, Citrix Administration, Windows server..., Linux System..., Microsoft Exchange, Active Directory..., Routers, Security, Active Directory, Networking, Technical Support, Troubleshooting, Computer Security, Windows 7, Network Administration, TCP/IP, System Administration, Group Policy, Cisco Technologies, Linux, VMware, Windows XP Pro, DHCP, DNS, Switches, Cisco Routers, Routing, VMware ESX, Powershell
Education
Western Governors University 2011 — 2014
Bachelor's degree, Network and System Administration/Administrator
Eagle Gate College-Murray 2010 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Brian McClellan's Teleperformance, USA Experience May 2008 - January 2009
Job Broadband Technitian at Serverplus
Industry Outsourcing/Offshoring
Experience
Serverplus June 2010 - October 2013
Deseret Industries June 2009 - June 2010
Teleperformance, USA May 2008 - January 2009
Education
Elgin Community College 2002 — 2006
Associate of Arts (AA), General Studies
Heald College-Roseville 2000 — 2001
Associates of Applied Science, Electronics Technology
Serverplus June 2010 - October 2013
Deseret Industries June 2009 - June 2010
Teleperformance, USA May 2008 - January 2009
Education
Elgin Community College 2002 — 2006
Associate of Arts (AA), General Studies
Heald College-Roseville 2000 — 2001
Associates of Applied Science, Electronics Technology
Gwendolyn Gipson's Teleperformance, USA Experience August 2014 - Present
Job Member Service Representative at Teleperformance, USA
Industry Pharmaceuticals
Experience
Teleperformance, USA August 2014 - Present
Medrecievables January 2014 - August 2014
CVS Caremark Corporation October 2011 - August 2013
America Therapeutic Corporation October 2006 - March 2010
Skills
Strategic Planning, Marketing Strategy, Research, Customer Service, Business Planning, Pharmaceutical Industry, Marketing, Market Research, Healthcare, English, Healthcare Industry
Education
Everest University-Pompano Beach 2010 — 2010
medical administrative
Miami Jackson Senior High 1976 — 1978
High School
U.S. Army
Teleperformance, USA August 2014 - Present
Medrecievables January 2014 - August 2014
CVS Caremark Corporation October 2011 - August 2013
America Therapeutic Corporation October 2006 - March 2010
Skills
Strategic Planning, Marketing Strategy, Research, Customer Service, Business Planning, Pharmaceutical Industry, Marketing, Market Research, Healthcare, English, Healthcare Industry
Education
Everest University-Pompano Beach 2010 — 2010
medical administrative
Miami Jackson Senior High 1976 — 1978
High School
U.S. Army
Bobbi Wilson's Teleperformance, USA Experience August 2013 - Present
Job Customer Service Representative at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA August 2013 - Present
Romper Room Playschool March 2008 - August 2013
Skills
Technical Support, Troubleshooting, Call Centers, Windows 7, Computer Hardware, Windows XP, Active Directory, Help Desk Support, Customer Satisfaction
Education
Darton College 2008 — 2015
Dougherty Comprehensive High School 2004 — 2008
HS Diploma, General Studies
Teleperformance, USA August 2013 - Present
Romper Room Playschool March 2008 - August 2013
Skills
Technical Support, Troubleshooting, Call Centers, Windows 7, Computer Hardware, Windows XP, Active Directory, Help Desk Support, Customer Satisfaction
Education
Darton College 2008 — 2015
Dougherty Comprehensive High School 2004 — 2008
HS Diploma, General Studies
Margo Lee's Teleperformance, USA Experience September 2011 - Present
Job Office 365 Support Engineer
Industry Computer & Network Security
Experience
Teleperformance, USA September 2011 - Present
Skills
Office 365 migration..., Configuring Office 365..., I have a good..., Excellent written and..., Troubleshooting Mail..., Verification of domain..., Service configuration..., Microsoft Office 365...
Education
University of Phoenix 2014 — 2017
Bachelor of Science (BS), Computer and Information Sciences and Nework security
Florida Career College-Miami 2010 — 2011
Certificate, Computer Repair
Teleperformance, USA September 2011 - Present
Skills
Office 365 migration..., Configuring Office 365..., I have a good..., Excellent written and..., Troubleshooting Mail..., Verification of domain..., Service configuration..., Microsoft Office 365...
Education
University of Phoenix 2014 — 2017
Bachelor of Science (BS), Computer and Information Sciences and Nework security
Florida Career College-Miami 2010 — 2011
Certificate, Computer Repair
Angelica Clarke's Teleperformance, USA Experience June 2010 - July 2011
Job Certified Child Advocate at ChildNet, Inc.
Industry Individual & Family Services
Experience
ChildNet, Inc. May 2013 - Present
Memorial Healthcare System August 2012 - April 2013
SOS Children's Villages April 2012 - February 2013
Theodore R and Thelma A Charter School July 2011 - December 2012
Teleperformance, USA June 2010 - July 2011
ChildNet, Inc. August 2010 - May 2011
Skills
Child Welfare, Social Services, Case Management, Adolescents, Mental Health, Group Therapy, Mental Health Counseling, Child Development, Psychotherapy, Program Development, Family Therapy, Psychology, Community Outreach, Nonprofits, Counseling Psychology, Foster Care, Treatment
Education
Florida Atlantic University 2011 — 2013
Master's Degree, Social Work
Nova Southeastern University 2007 — 2010
Bachelor's Degree, Psychology
ChildNet, Inc. May 2013 - Present
Memorial Healthcare System August 2012 - April 2013
SOS Children's Villages April 2012 - February 2013
Theodore R and Thelma A Charter School July 2011 - December 2012
Teleperformance, USA June 2010 - July 2011
ChildNet, Inc. August 2010 - May 2011
Skills
Child Welfare, Social Services, Case Management, Adolescents, Mental Health, Group Therapy, Mental Health Counseling, Child Development, Psychotherapy, Program Development, Family Therapy, Psychology, Community Outreach, Nonprofits, Counseling Psychology, Foster Care, Treatment
Education
Florida Atlantic University 2011 — 2013
Master's Degree, Social Work
Nova Southeastern University 2007 — 2010
Bachelor's Degree, Psychology
Janelle Moore's Teleperformance, USA Experience April 2013 - June 2013
Job Assistant Manager at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact January 2014 - Present
Infinity Contact July 2013 - January 2014
Teleperformance, USA April 2013 - June 2013
Education
Eastern Michigan University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Lewis Cass Technical High School 2003 — 2007
High School Diploma, Performing Arts
Infinity Contact January 2014 - Present
Infinity Contact July 2013 - January 2014
Teleperformance, USA April 2013 - June 2013
Education
Eastern Michigan University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Lewis Cass Technical High School 2003 — 2007
High School Diploma, Performing Arts
Benjamin Arp's Teleperformance, USA Experience March 2008 - January 2010
Job Operations/Project Manager
Industry Information Technology and Services
Experience
JPMorgan Chase January 2013 - Present
JPMorgan Chase April 2010 - January 2013
Teleperformance, USA March 2008 - January 2010
Skills
Technical Support, Active Directory, Vendor Management, Windows 7, Call Centers, Leadership, ITIL, Process Improvement, Microsoft Exchange, Business Analysis, Microsoft Office, IT Operations, Software Documentation, Business Process..., Training, Operating Systems, Root Cause Analysis, Remote Desktop, Cisco Call Manager, Team Management, Production Managment, Operations Management, Team Leadership, Production Efficiency, Remote Access, Remote Troubleshooting, Avaya IP Telephony, Lotus Notes, RSA SecurID, Process Management, Peregrine, Break Fix, Technical Writing, Process Optimization, Process Efficiency, Cloud Computing, Outlook, Six Sigma, Remedy Ticketing System, ICOMS, IT Operations Management, Business Process, Home Networking, Performance Improvement, Quality Improvement, Time & Attendance, Knowledge Base, Remote Locations, Agile Methodologies
Education
DeVry University
JPMorgan Chase January 2013 - Present
JPMorgan Chase April 2010 - January 2013
Teleperformance, USA March 2008 - January 2010
Skills
Technical Support, Active Directory, Vendor Management, Windows 7, Call Centers, Leadership, ITIL, Process Improvement, Microsoft Exchange, Business Analysis, Microsoft Office, IT Operations, Software Documentation, Business Process..., Training, Operating Systems, Root Cause Analysis, Remote Desktop, Cisco Call Manager, Team Management, Production Managment, Operations Management, Team Leadership, Production Efficiency, Remote Access, Remote Troubleshooting, Avaya IP Telephony, Lotus Notes, RSA SecurID, Process Management, Peregrine, Break Fix, Technical Writing, Process Optimization, Process Efficiency, Cloud Computing, Outlook, Six Sigma, Remedy Ticketing System, ICOMS, IT Operations Management, Business Process, Home Networking, Performance Improvement, Quality Improvement, Time & Attendance, Knowledge Base, Remote Locations, Agile Methodologies
Education
DeVry University
Shona Jose's Teleperformance, USA Experience November 2005 - November 2014
Job Apprentice at the IBEW Local 596
Industry Construction
Experience
Snider & Son May 2015 - June 2015
Teleperformance, USA November 2005 - November 2014
Holiday Inn April 2003 - August 2005
Skills
Customer Service, Customer Relations, Employee Training, Public Relations, Communication, Microsoft Word, Microsoft Excel, Teamwork, Leadership, Spreadsheets, Management, Sales, Retail Sales, Yoga, Music, Food, Drawing, Crochet, Bartending, Restaurants, PowerPoint, Team Building, Customer Satisfaction, Telephone Skills, Training, Team Leadership, Public Speaking, Time Management
Education
WV Women Work Step Up Program 2015 — 2015
Electrician Apprentice License, Plumber in Training License, Carpenter's Helper Cert.,OSHA 10 Hour, Basic carpentry, construction, electrical wiring and plumbing skills.
Fairmont State University 2001 — 2003
General Studies
Fairmont Senior High School 1997 — 2001
Snider & Son May 2015 - June 2015
Teleperformance, USA November 2005 - November 2014
Holiday Inn April 2003 - August 2005
Skills
Customer Service, Customer Relations, Employee Training, Public Relations, Communication, Microsoft Word, Microsoft Excel, Teamwork, Leadership, Spreadsheets, Management, Sales, Retail Sales, Yoga, Music, Food, Drawing, Crochet, Bartending, Restaurants, PowerPoint, Team Building, Customer Satisfaction, Telephone Skills, Training, Team Leadership, Public Speaking, Time Management
Education
WV Women Work Step Up Program 2015 — 2015
Electrician Apprentice License, Plumber in Training License, Carpenter's Helper Cert.,OSHA 10 Hour, Basic carpentry, construction, electrical wiring and plumbing skills.
Fairmont State University 2001 — 2003
General Studies
Fairmont Senior High School 1997 — 2001
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY