Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
Employee
Years
Job
Industry
Trevor Borkin Trevor Borkin's Teleperformance, USA Experience August 2013 - January 2014
Job Desktop Support Specialist at University of Michigan
Industry Information Technology and Services
Experience
University of Michigan April 2015 - Present
Chi Solutions, Inc. May 2014 - April 2015
Whole Foods Market January 2014 - May 2014
Teleperformance, USA August 2013 - January 2014
Costco Wholesale May 2012 - August 2013
Michigan State University August 2011 - February 2012
Michigan State University September 2010 - May 2011
KML Computer Services January 2008 - August 2009
Skills
Information Technology, Computer Repair, Hardware Diagnostics, Data Recovery, Virus Removal, Technical Communication, Remote User Support, Troubleshooting, Android, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Customer Service, Linguistics, Spanish
Education
Michigan State University 2008 — 2012
Bachelor of Arts (B.A.), Linguistics, 3.51
Andover High School 2004 — 2008
University of Michigan April 2015 - Present
Chi Solutions, Inc. May 2014 - April 2015
Whole Foods Market January 2014 - May 2014
Teleperformance, USA August 2013 - January 2014
Costco Wholesale May 2012 - August 2013
Michigan State University August 2011 - February 2012
Michigan State University September 2010 - May 2011
KML Computer Services January 2008 - August 2009
Skills
Information Technology, Computer Repair, Hardware Diagnostics, Data Recovery, Virus Removal, Technical Communication, Remote User Support, Troubleshooting, Android, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Customer Service, Linguistics, Spanish
Education
Michigan State University 2008 — 2012
Bachelor of Arts (B.A.), Linguistics, 3.51
Andover High School 2004 — 2008
Cheryl (Meadows) Taylor Cheryl (Meadows) Taylor's Teleperformance, USA Experience June 2013 - April 2014
Job Eligibility Specialist at Xerox
Industry Information Technology and Services
Experience
Xerox May 2014 - Present
NAMI 1996 - 2015
Teleperformance, USA June 2013 - April 2014
City Of Roanoke Department of Social Services 2009 - 2013
The Vashti Center, Inc. October 2002 - February 2007
Cloppert, Latanick, Sauter & Washburn June 1993 - June 2002
Mark w. Price attorney October 1990 - June 1993
Southern Ohio Task Force on Domestic Violence 1983 - 1986
Skills
Paralegals, Secretarial Skills, Customer Service, Nonprofits, Mental Health, Child Advocacy, Child Welfare, Working With Children, Working With Clients, Health & Welfare..., Technical Support, Microsoft Word, WordPerfect, Local Government, Cable Modems, Digital Cable, Internet Services, Internet Troubleshooting, Telephone Reception, Crisis Intervention, Therapeutic Crisis..., Non-Violent Crisis..., Adoption, Foster Care, sexual abuse, Dual Diagnosis, Alcohol Awareness, Legal Research, Legal Documents, Public Speaking
Education
Marshall University 1991 — 1993
Master's degree, Criminal Justice and Corrections/ Counseling
Marshall University 1987 — 1991
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Shawnee State University 1984 — 1987
Associate of Arts (AA), Psychology/Social Work
Portsmouth High School 1978 — 1982
Diploma, College Prep
Xerox May 2014 - Present
NAMI 1996 - 2015
Teleperformance, USA June 2013 - April 2014
City Of Roanoke Department of Social Services 2009 - 2013
The Vashti Center, Inc. October 2002 - February 2007
Cloppert, Latanick, Sauter & Washburn June 1993 - June 2002
Mark w. Price attorney October 1990 - June 1993
Southern Ohio Task Force on Domestic Violence 1983 - 1986
Skills
Paralegals, Secretarial Skills, Customer Service, Nonprofits, Mental Health, Child Advocacy, Child Welfare, Working With Children, Working With Clients, Health & Welfare..., Technical Support, Microsoft Word, WordPerfect, Local Government, Cable Modems, Digital Cable, Internet Services, Internet Troubleshooting, Telephone Reception, Crisis Intervention, Therapeutic Crisis..., Non-Violent Crisis..., Adoption, Foster Care, sexual abuse, Dual Diagnosis, Alcohol Awareness, Legal Research, Legal Documents, Public Speaking
Education
Marshall University 1991 — 1993
Master's degree, Criminal Justice and Corrections/ Counseling
Marshall University 1987 — 1991
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Shawnee State University 1984 — 1987
Associate of Arts (AA), Psychology/Social Work
Portsmouth High School 1978 — 1982
Diploma, College Prep
Julie Jerome Julie Jerome's Teleperformance, USA Experience June 2013 - October 2013
Job Homehealth Aide
Industry Medical Practice
Experience
Floricare services March 2014 - Present
Teleperformance, USA June 2013 - October 2013
Family Dollar April 2013 - August 2013
Skills
Elder Care, Home Care
Education
Palm Beach State College 2011 — 2017
Life skills charter school of Delra 2008 — 2009
Graduated, High School/Secondary Diplomas and Certificates
Floricare services March 2014 - Present
Teleperformance, USA June 2013 - October 2013
Family Dollar April 2013 - August 2013
Skills
Elder Care, Home Care
Education
Palm Beach State College 2011 — 2017
Life skills charter school of Delra 2008 — 2009
Graduated, High School/Secondary Diplomas and Certificates
Skylar Shaw's Teleperformance, USA Experience 2012 - 2013
Job Computer Networking Professional
Industry Computer Networking
Experience
Teleperformance, USA 2012 - 2013
Tyson Foods February 2008 - February 2010
Skills
Operations Management, Work in A Fast Paced..., Superior Work Ethic, Ethical Leadership, Highly Reliable
Education
Northwestern State University 2003 — 2007
Business Administration, Management and Operations
Gibsland-Coleman 1999 — 2002
Diploma, General Studies
Teleperformance, USA 2012 - 2013
Tyson Foods February 2008 - February 2010
Skills
Operations Management, Work in A Fast Paced..., Superior Work Ethic, Ethical Leadership, Highly Reliable
Education
Northwestern State University 2003 — 2007
Business Administration, Management and Operations
Gibsland-Coleman 1999 — 2002
Diploma, General Studies
Jace Nelson Jace Nelson's Teleperformance, USA Experience October 2010 - April 2012
Job Account Manager at Vivint
Industry Computer Software
Experience
Blackboard inc April 2014 - Present
Vivint January 2014 - February 2014
iCentris April 2012 - January 2014
Teleperformance, USA October 2010 - April 2012
Trafalga Family Fun Center May 2010 - October 2010
Rocky Mountain ATV/MC May 2008 - April 2010
Skills
Adobe Photoshop, Adobe Illustrator, Adobe Flash, Adobe Acrobat, Adobe Design Programs, Flash
Education
Provo College-Provo 2011 — 2013
Associate's degree, Grpahic Design
Blackboard inc April 2014 - Present
Vivint January 2014 - February 2014
iCentris April 2012 - January 2014
Teleperformance, USA October 2010 - April 2012
Trafalga Family Fun Center May 2010 - October 2010
Rocky Mountain ATV/MC May 2008 - April 2010
Skills
Adobe Photoshop, Adobe Illustrator, Adobe Flash, Adobe Acrobat, Adobe Design Programs, Flash
Education
Provo College-Provo 2011 — 2013
Associate's degree, Grpahic Design
Tom Loveland Tom Loveland's Teleperformance, USA Experience July 2006 - September 2007
Job Systems Administrator at Birch Communications
Industry Information Technology and Services
Experience
Birch Communications February 2015 - Present
Kennesaw State University September 2014 - February 2015
Park County School District #16 September 2011 - June 2014
University of Wyoming March 2009 - August 2011
New Horizons Computer Learning Centers September 2007 - December 2008
Teleperformance, USA July 2006 - September 2007
Skills
Server Administration, Windows Server, System Administration, Windows 7, HTML, Windows, Technical Writing, Databases, OS X, CompTIA A+ Certification, CompTIA Network+..., CompTIA Security+..., CompTIA Project+..., Microsoft Office, Website Development, Technical Training, Technical Support, CIW, Computer Architecture, Typing, Project Management, Creative Problem Solving, CompTIA A+, Servers, Microsoft Exchange, CompTIA Security+, Active Directory, Troubleshooting, Training, Windows XP
Education
Western Governors University 2010 — 2012
Bachelor's Degree, Information Technology
Northwest College 2004 — 2006
Associate's Degree, General Studies
Birch Communications February 2015 - Present
Kennesaw State University September 2014 - February 2015
Park County School District #16 September 2011 - June 2014
University of Wyoming March 2009 - August 2011
New Horizons Computer Learning Centers September 2007 - December 2008
Teleperformance, USA July 2006 - September 2007
Skills
Server Administration, Windows Server, System Administration, Windows 7, HTML, Windows, Technical Writing, Databases, OS X, CompTIA A+ Certification, CompTIA Network+..., CompTIA Security+..., CompTIA Project+..., Microsoft Office, Website Development, Technical Training, Technical Support, CIW, Computer Architecture, Typing, Project Management, Creative Problem Solving, CompTIA A+, Servers, Microsoft Exchange, CompTIA Security+, Active Directory, Troubleshooting, Training, Windows XP
Education
Western Governors University 2010 — 2012
Bachelor's Degree, Information Technology
Northwest College 2004 — 2006
Associate's Degree, General Studies
David Roper David Roper's Teleperformance, USA Experience January 2007 - July 2007
Job Upgrade Engineer at EMC
Industry Information Technology and Services
Experience
Toxidyne January 2010 - Present
Twinlab September 2013 - August 2014
Novarad November 2010 - January 2012
NetApp/Convergys January 2008 - September 2010
Teleperformance, USA January 2007 - July 2007
ProPay August 2001 - November 2005
Charles Schwab November 1999 - January 2001
Skills
Servers, SAN, High Availability, Technical Support, Storage, TCP/IP, Solaris, Hardware, Unix, NAS, Microsoft Exchange, NFS, Linux, Data Center, Microsoft SQL Server, Troubleshooting, Windows XP, XP, Storage Area Networks, VMware, RAID, SQL, NetApp, Windows, Active Directory, Technical Writing, Knowledge Management, Customer Service
Education
Utah Valley University 2012 — 2016
Associate of Arts (A.A.) - current student, Information Technology and Behavioral Science, Sophomore
Provo College-Provo 2003 — 2004
Rio Salado College 2000 — 2001
Toxidyne January 2010 - Present
Twinlab September 2013 - August 2014
Novarad November 2010 - January 2012
NetApp/Convergys January 2008 - September 2010
Teleperformance, USA January 2007 - July 2007
ProPay August 2001 - November 2005
Charles Schwab November 1999 - January 2001
Skills
Servers, SAN, High Availability, Technical Support, Storage, TCP/IP, Solaris, Hardware, Unix, NAS, Microsoft Exchange, NFS, Linux, Data Center, Microsoft SQL Server, Troubleshooting, Windows XP, XP, Storage Area Networks, VMware, RAID, SQL, NetApp, Windows, Active Directory, Technical Writing, Knowledge Management, Customer Service
Education
Utah Valley University 2012 — 2016
Associate of Arts (A.A.) - current student, Information Technology and Behavioral Science, Sophomore
Provo College-Provo 2003 — 2004
Rio Salado College 2000 — 2001
Katherine Neal's Teleperformance, USA Experience November 2011 - May 2012
Job J.D. Candidate, UC Irvine Law Class of 2016
Industry Law Practice
Experience
Funky Door Yoga December 2012 - July 2013
Our365 Photography September 2012 - December 2012
Slavery Footprint June 2012 - August 2012
Teleperformance USA November 2011 - May 2012
24 Hour Fitness December 2009 - May 2012
Lee McDonald Photography February 2009 - August 2009
Dr. Florence Jameson, OB/GYN March 2007 - January 2008
Education
University of California, Irvine School of Law 2013 — 2016
Juris Doctor (J.D.)
Mills College
Bachelor of Arts (BA), Philosophy
Funky Door Yoga December 2012 - July 2013
Our365 Photography September 2012 - December 2012
Slavery Footprint June 2012 - August 2012
Teleperformance USA November 2011 - May 2012
24 Hour Fitness December 2009 - May 2012
Lee McDonald Photography February 2009 - August 2009
Dr. Florence Jameson, OB/GYN March 2007 - January 2008
Education
University of California, Irvine School of Law 2013 — 2016
Juris Doctor (J.D.)
Mills College
Bachelor of Arts (BA), Philosophy
Evan Faust Evan Faust's Teleperformance, USA Experience February 2009 - April 2009
Job Student of English
Industry Staffing and Recruiting
Experience
Kelly Services December 2011 - August 2012
Ecofirst Pest Control April 2009 - July 2011
Walmart January 2011 - April 2011
Toys R Us September 2009 - December 2009
Teleperformance, USA February 2009 - April 2009
Walmart October 2005 - September 2006
Bullfrog Spas April 2005 - August 2005
Teleperformance, USA September 2004 - April 2005
Skills
Commitment to Customer..., Retail Sales, Integrated Pest..., Cashiering, Creative Writing
Education
Loyola Marymount University 2012 — 2014
Bachelor of Arts (B.A.), English with a Writing Emphasis
Utah Valley University 2009 — 2011
Associate of Science (A.S.), Electrical Automation and Robotics Technology
Kelly Services December 2011 - August 2012
Ecofirst Pest Control April 2009 - July 2011
Walmart January 2011 - April 2011
Toys R Us September 2009 - December 2009
Teleperformance, USA February 2009 - April 2009
Walmart October 2005 - September 2006
Bullfrog Spas April 2005 - August 2005
Teleperformance, USA September 2004 - April 2005
Skills
Commitment to Customer..., Retail Sales, Integrated Pest..., Cashiering, Creative Writing
Education
Loyola Marymount University 2012 — 2014
Bachelor of Arts (B.A.), English with a Writing Emphasis
Utah Valley University 2009 — 2011
Associate of Science (A.S.), Electrical Automation and Robotics Technology
Aaron Christiansen Aaron Christiansen's Teleperformance, USA Experience January 2009 - May 2009
Job Web Developer at AIVector
Industry Computer Software
Experience
AIVector December 2014 - Present
Costumecraze.com July 2014 - November 2014
Compumed Inc June 2012 - July 2014
Fibernet July 2013 - December 2013
Bluehost.com July 2012 - March 2013
Myler Disability 2011 - 2012
Teleperformance, USA January 2009 - May 2009
Skills
Linux, PHP, C#, Regular Expressions, MySQL, Bash, Apache, LAMP, JavaScript, Windows, Ubuntu, C++, SSH, Git, Arduino, Eagle Scout, Hardware Hacking, Unicycle, VirtualBox, Soldering, Eagle PCB, Technical Support, Customer Service, Servers, HTML, Hardware, Docker, AngularJS, Vim, Laravel
Education
University of Wyoming 2011 — 2011
Computer Science
Northwest College 2009 — 2010
Computer Science
AIVector December 2014 - Present
Costumecraze.com July 2014 - November 2014
Compumed Inc June 2012 - July 2014
Fibernet July 2013 - December 2013
Bluehost.com July 2012 - March 2013
Myler Disability 2011 - 2012
Teleperformance, USA January 2009 - May 2009
Skills
Linux, PHP, C#, Regular Expressions, MySQL, Bash, Apache, LAMP, JavaScript, Windows, Ubuntu, C++, SSH, Git, Arduino, Eagle Scout, Hardware Hacking, Unicycle, VirtualBox, Soldering, Eagle PCB, Technical Support, Customer Service, Servers, HTML, Hardware, Docker, AngularJS, Vim, Laravel
Education
University of Wyoming 2011 — 2011
Computer Science
Northwest College 2009 — 2010
Computer Science
Jennifer Ashline Jennifer Ashline's Teleperformance, USA Experience April 2014 - Present
Job Customer Relationship Center Representative at Teleperformance, USA
Industry Museums and Institutions
Experience
Teleperformance, USA April 2014 - Present
International Spy Museum 2008 - 2013
The Montclair Art Museum February 2004 - September 2008
New-York Historical Society September 2000 - February 2004
M & H Sales and Marketing July 1994 - August 2000
Skills
Retail, Customer Service, Dedicated Professional, Friendly Personality, Microsoft Word, Multi Tasking, Organization, Computer Proficiency, Microsoft Excel, PowerPoint, Cougar Mountain Retail..., Retail Pro Retail Sales..., Retail Management..., Sirius Ware- Sales..., Inventory Management, Switchboard Operator, Certification in...
Education
Ramapo College of NJ 2001 — 2006
Masters of Arts of Liberal Studies, History and Pop Culture
New Jersey City University 1994 — 1999
Bachelor of Arts (B.A.), History and Film
Teleperformance, USA April 2014 - Present
International Spy Museum 2008 - 2013
The Montclair Art Museum February 2004 - September 2008
New-York Historical Society September 2000 - February 2004
M & H Sales and Marketing July 1994 - August 2000
Skills
Retail, Customer Service, Dedicated Professional, Friendly Personality, Microsoft Word, Multi Tasking, Organization, Computer Proficiency, Microsoft Excel, PowerPoint, Cougar Mountain Retail..., Retail Pro Retail Sales..., Retail Management..., Sirius Ware- Sales..., Inventory Management, Switchboard Operator, Certification in...
Education
Ramapo College of NJ 2001 — 2006
Masters of Arts of Liberal Studies, History and Pop Culture
New Jersey City University 1994 — 1999
Bachelor of Arts (B.A.), History and Film
James Shaver James Shaver's Teleperformance, USA Experience July 2008 - January 2009
Job Software Intern at Intel Corporation
Industry Computer Software
Experience
Intel Corporation June 2015 - Present
A-dec September 2012 - June 2013
AtTask, Inc. January 2012 - June 2012
iTOK.net May 2011 - August 2011
Unisys February 2009 - February 2011
Teleperformance, USA July 2008 - January 2009
Salt Lake County November 2006 - July 2007
The Church of Jesus Christ of Latter-day Saints November 2006 - July 2007
Salt Lake County March 2003 - September 2004
Kmart Corporation November 2002 - March 2003
Skills
Customer Service, Computer Hardware, Computer Science, Network Administration, Networking, Technical Support, Troubleshooting, SharePoint, Hardware, Operating Systems, Call Center, Software Documentation, Programming, Software Installation, SQL, Laptops, Windows 7, Servers, XP, Databases, Windows, Help Desk Support, VMware, TCP/IP, Call Centers, SCCm, Windows XP, Windows Server, Microsoft Office
Education
Oregon Institute of Technology 2013 — 2016
Bachelor's of Software Engineering Technology, 3.87
University of Utah 2007 — 2012
Computer Science
Salt Lake Community College 2002 — 2004
General Studies
Intel Corporation June 2015 - Present
A-dec September 2012 - June 2013
AtTask, Inc. January 2012 - June 2012
iTOK.net May 2011 - August 2011
Unisys February 2009 - February 2011
Teleperformance, USA July 2008 - January 2009
Salt Lake County November 2006 - July 2007
The Church of Jesus Christ of Latter-day Saints November 2006 - July 2007
Salt Lake County March 2003 - September 2004
Kmart Corporation November 2002 - March 2003
Skills
Customer Service, Computer Hardware, Computer Science, Network Administration, Networking, Technical Support, Troubleshooting, SharePoint, Hardware, Operating Systems, Call Center, Software Documentation, Programming, Software Installation, SQL, Laptops, Windows 7, Servers, XP, Databases, Windows, Help Desk Support, VMware, TCP/IP, Call Centers, SCCm, Windows XP, Windows Server, Microsoft Office
Education
Oregon Institute of Technology 2013 — 2016
Bachelor's of Software Engineering Technology, 3.87
University of Utah 2007 — 2012
Computer Science
Salt Lake Community College 2002 — 2004
General Studies
Twanda Grace Twanda Grace's Teleperformance, USA Experience January 2000 - July 2003
Job IT Project Manager at GC Services
Industry Financial Services
Experience
GC Services July 2014 - Present
GC Services April 2011 - July 2014
FMA Alliance, Ltd July 2004 - April 2011
FMA Alliance, Ltd March 2004 - July 2004
Teleperformance USA January 2000 - July 2003
Skills
Management, Reporting Requirements, Requirements Gathering, Requirements Analysis, General Business..., Project Management, Customer-focused Service, Client Service Oriented, Collections, Information Technology, Call Center..., Microsoft SQL Server, SQL Server Management..., Development Testing, Team Building, Training, Outlook, Microsoft Word, Change Management, Microsoft Office, Microsoft Excel, Account Management, FDCPA, HIPAA, TCL, STAR, Business Analysis, Call Center, WebFOCUS, Mainframe Testing, CDP, Account Reconciliation, Research, Research Information, UC4, Call Centers, Business Requirements, SharePoint, User Acceptance Testing, Human Resources, Client Services, Software Documentation, Visio, Integration, Systems Analysis, Project Planning
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Specialization in Project Management, 3.71
Paine College 1995 — 1999
Bachelor of Science, Mathematics with an emphasis in Computer Science
High School for the Performing and Visual Arts 1991 — 1995
Dance
GC Services July 2014 - Present
GC Services April 2011 - July 2014
FMA Alliance, Ltd July 2004 - April 2011
FMA Alliance, Ltd March 2004 - July 2004
Teleperformance USA January 2000 - July 2003
Skills
Management, Reporting Requirements, Requirements Gathering, Requirements Analysis, General Business..., Project Management, Customer-focused Service, Client Service Oriented, Collections, Information Technology, Call Center..., Microsoft SQL Server, SQL Server Management..., Development Testing, Team Building, Training, Outlook, Microsoft Word, Change Management, Microsoft Office, Microsoft Excel, Account Management, FDCPA, HIPAA, TCL, STAR, Business Analysis, Call Center, WebFOCUS, Mainframe Testing, CDP, Account Reconciliation, Research, Research Information, UC4, Call Centers, Business Requirements, SharePoint, User Acceptance Testing, Human Resources, Client Services, Software Documentation, Visio, Integration, Systems Analysis, Project Planning
Education
Southern New Hampshire University 2013 — 2015
Master of Business Administration (MBA), Specialization in Project Management, 3.71
Paine College 1995 — 1999
Bachelor of Science, Mathematics with an emphasis in Computer Science
High School for the Performing and Visual Arts 1991 — 1995
Dance
Jonathan Dunham's Teleperformance, USA Experience July 2005 - April 2006
Job Senior Vice President of Sales, Uptivity WFO by inContact
Industry Telecommunications
Experience
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
Forest Hayward's Teleperformance, USA Experience May 2014 - Present
Job Corporate Trainer
Industry Financial Services
Experience
Teleperformance, USA May 2014 - Present
Capital One August 2012 - June 2014
Capital One November 2010 - August 2012
T-Mobile June 2008 - November 2010
West Corporation March 2004 - May 2008
Sprint July 2000 - February 2004
Skills
Banking, Customer Service, Credit, Call Centers, Sales, Credit Cards, Management, Loans, Financial Services, Customer Experience, Microsoft Excel, Customer Satisfaction, Retail Banking, Leadership, Microsoft Office, Team Leadership, Customer Retention, Sales Management, PowerPoint, Visio, Training, Telecommunications, Coaching, Insurance, Process Improvement, Vendor Management, Risk Management, Team Building
Education
Prince George's Community College 1998 — 2000
Pre-Law Studies
University of Maryland University College
Cybersecurity & Business Management
Teleperformance, USA May 2014 - Present
Capital One August 2012 - June 2014
Capital One November 2010 - August 2012
T-Mobile June 2008 - November 2010
West Corporation March 2004 - May 2008
Sprint July 2000 - February 2004
Skills
Banking, Customer Service, Credit, Call Centers, Sales, Credit Cards, Management, Loans, Financial Services, Customer Experience, Microsoft Excel, Customer Satisfaction, Retail Banking, Leadership, Microsoft Office, Team Leadership, Customer Retention, Sales Management, PowerPoint, Visio, Training, Telecommunications, Coaching, Insurance, Process Improvement, Vendor Management, Risk Management, Team Building
Education
Prince George's Community College 1998 — 2000
Pre-Law Studies
University of Maryland University College
Cybersecurity & Business Management
Amber Greene's Teleperformance, USA Experience November 2014 - Present
Job Recruiting Team Leader
Industry Telecommunications
Experience
Teleperformance, USA November 2014 - Present
Express Employment Professionals April 2014 - November 2014
SunTrust Bank December 2007 - June 2013
SunTrust Mortgage December 2007 - June 2013
Prosperity Mortgage December 2005 - November 2007
Skills
Banking, Retail Banking, Credit, Loans, Risk Management, Commercial Banking, Process Improvement, Credit Risk, Consumer Lending, Business Analysis, Vendor Management, Portfolio Management, Credit Analysis, Mortgage Lending, Business Process..., Loan Origination, SDLC, Change Management, Management
Education
Murray State University 1996 — 1999
Bachelor of Arts (B.A.), History
Daviess County High School 1992 — 1996
Teleperformance, USA November 2014 - Present
Express Employment Professionals April 2014 - November 2014
SunTrust Bank December 2007 - June 2013
SunTrust Mortgage December 2007 - June 2013
Prosperity Mortgage December 2005 - November 2007
Skills
Banking, Retail Banking, Credit, Loans, Risk Management, Commercial Banking, Process Improvement, Credit Risk, Consumer Lending, Business Analysis, Vendor Management, Portfolio Management, Credit Analysis, Mortgage Lending, Business Process..., Loan Origination, SDLC, Change Management, Management
Education
Murray State University 1996 — 1999
Bachelor of Arts (B.A.), History
Daviess County High School 1992 — 1996
Kristen Hebert's Teleperformance, USA Experience April 2011 - July 2012
Job Graphic Designer
Industry Graphic Design
Experience
Self Employed October 2014 - Present
Pro Health Staffing July 2013 - November 2014
Self-employed August 2012 - July 2013
Teleperformance, USA April 2011 - July 2012
Teleperformance, USA September 2011 - October 2011
Teleperformance, USA October 2010 - April 2011
Belmont Terrace January 2010 - April 2010
Skills
Windows XP - Windows 8..., Team Leadership, Team Management, Microsoft Office, Customer Service, Customer Support, Collaborative Problem..., Technical Support, Technical Services, Leadership, Recruiting, Training, Customer Retention, Call Centers, Databases, Customer Satisfaction, Data Entry, Invoicing, Management, Sales, Teamwork, Networking, Time Management, Software Documentation, Healthcare, Windows, Artistic Abilities, Social Skills, Customer Experience, Troubleshooting
Education
Olympic College 2009 — 2010
Nursing Assistant, Certified, Nursing
Self Employed October 2014 - Present
Pro Health Staffing July 2013 - November 2014
Self-employed August 2012 - July 2013
Teleperformance, USA April 2011 - July 2012
Teleperformance, USA September 2011 - October 2011
Teleperformance, USA October 2010 - April 2011
Belmont Terrace January 2010 - April 2010
Skills
Windows XP - Windows 8..., Team Leadership, Team Management, Microsoft Office, Customer Service, Customer Support, Collaborative Problem..., Technical Support, Technical Services, Leadership, Recruiting, Training, Customer Retention, Call Centers, Databases, Customer Satisfaction, Data Entry, Invoicing, Management, Sales, Teamwork, Networking, Time Management, Software Documentation, Healthcare, Windows, Artistic Abilities, Social Skills, Customer Experience, Troubleshooting
Education
Olympic College 2009 — 2010
Nursing Assistant, Certified, Nursing
Raul Sotomayor's Teleperformance, USA Experience February 2010 - September 2010
Job Senior Technical Consultant at Telweb Inc.
Industry Medical Devices
Experience
Telweb Inc. December 2013 - Present
Spacelabs Healthcare February 2013 - January 2015
Philips 2010 - 2012
Palm Beach County School District September 2010 - December 2010
Teleperformance, USA February 2010 - September 2010
Palm Beach County School District September 2009 - November 2009
Skills
IT Management, IT Strategy, IT Solutions, IT Operations, Technical Support, Information Technology, Healthcare Information..., Technical Leadership, Technology, Educational Technology, Technical Presentations, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Technologies, Microsoft Office 2007, Microsoft Office 2003, Microsoft Certified..., CompTIA A+ Certification, Outlook, Outlook Express, Management, Project Management, Team Management, Project Team Management, Remote User Support, Kaspersky Antivirus, Medical Devices, medicial technology, Medical Device..., Alerts, Microsoft SQL Server, SQL, Microsoft Servers, Customer Service, Call Center..., Call Center Development, Instructor-led Training, Help Desk Support, ITIL, Active Directory, Windows 7, System Deployment, Windows, Virtualization, Network Security, Software Installation, Troubleshooting, Computer Hardware
Education
Lynn University 2001 — 2003
Telweb Inc. December 2013 - Present
Spacelabs Healthcare February 2013 - January 2015
Philips 2010 - 2012
Palm Beach County School District September 2010 - December 2010
Teleperformance, USA February 2010 - September 2010
Palm Beach County School District September 2009 - November 2009
Skills
IT Management, IT Strategy, IT Solutions, IT Operations, Technical Support, Information Technology, Healthcare Information..., Technical Leadership, Technology, Educational Technology, Technical Presentations, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Technologies, Microsoft Office 2007, Microsoft Office 2003, Microsoft Certified..., CompTIA A+ Certification, Outlook, Outlook Express, Management, Project Management, Team Management, Project Team Management, Remote User Support, Kaspersky Antivirus, Medical Devices, medicial technology, Medical Device..., Alerts, Microsoft SQL Server, SQL, Microsoft Servers, Customer Service, Call Center..., Call Center Development, Instructor-led Training, Help Desk Support, ITIL, Active Directory, Windows 7, System Deployment, Windows, Virtualization, Network Security, Software Installation, Troubleshooting, Computer Hardware
Education
Lynn University 2001 — 2003
Wendy Dennison Wendy Dennison's Teleperformance, USA Experience 2010 - 2011
Job Creative Partner, Initials, Inc
Industry Apparel & Fashion
Experience
Self September 2012 - Present
Teleperformance, USA 2010 - 2011
Education
Penn State University
English Language and Literature, General
Self September 2012 - Present
Teleperformance, USA 2010 - 2011
Education
Penn State University
English Language and Literature, General
Heather Roland's Teleperformance, USA Experience October 2005 - Present
Job Operations Manager at Teleperformance, USA
Industry Telecommunications
Experience
Teleperformance, USA October 2005 - Present
Skills
Customer Satisfaction, Workforce Management, Call Centers, Operations Management, Customer Experience, Outsourcing, Vendor Management, Service Delivery, Sla, BPO, Contact Centers, Performance Management, Business Process..., SLA, Process Improvement, Team Management
Education
Missouri Southern State University 1996 — 1998
Elementary Education and Teaching
Carthage Senior High School 1994 — 1996
High School
Teleperformance, USA October 2005 - Present
Skills
Customer Satisfaction, Workforce Management, Call Centers, Operations Management, Customer Experience, Outsourcing, Vendor Management, Service Delivery, Sla, BPO, Contact Centers, Performance Management, Business Process..., SLA, Process Improvement, Team Management
Education
Missouri Southern State University 1996 — 1998
Elementary Education and Teaching
Carthage Senior High School 1994 — 1996
High School
Matthew Frick Matthew Frick's Teleperformance, USA Experience January 2015 - August 2015
Job Tier 2 Samsung Tech Support B2B LFD and Magic Info
Industry Information Technology and Services
Experience
Teleperformance, USA January 2015 - August 2015
Tahiti Village Vacation Club July 2013 - January 2015
JNW Marketing Solutions, LLC January 2013 - August 2013
Silverleaf Resorts June 2012 - December 2012
Skills
Marketing, Sales, Social Media Marketing, Cold Calling, Marketing Strategy, Account Management, Direct Marketing, Marketing Communications, Customer Service, Advertising, Email Marketing, Lead Generation, Event Planning, Sales Management, Direct Sales, Event Management, Social Media, Online Advertising, Sales Presentations, Public Relations
Education
LeTourneau University 2011 — 2014
Teleperformance, USA January 2015 - August 2015
Tahiti Village Vacation Club July 2013 - January 2015
JNW Marketing Solutions, LLC January 2013 - August 2013
Silverleaf Resorts June 2012 - December 2012
Skills
Marketing, Sales, Social Media Marketing, Cold Calling, Marketing Strategy, Account Management, Direct Marketing, Marketing Communications, Customer Service, Advertising, Email Marketing, Lead Generation, Event Planning, Sales Management, Direct Sales, Event Management, Social Media, Online Advertising, Sales Presentations, Public Relations
Education
LeTourneau University 2011 — 2014
Leslie Beem Leslie Beem's Teleperformance, USA Experience October 2011 - June 2013
Job Real Estate Investor at Dragonfly GG Holdings
Industry Financial Services
Experience
Dragonfly GG Holdings October 2014 - Present
Teleperformance, USA October 2011 - June 2013
Medco March 2000 - April 2011
Hollywood Video March 2003 - April 2005
Allegiance Healthcare August 1993 - March 2000
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Software Documentation, Team Building, Program Management, Call Centers, Employee Relations
Education
University of Phoenix 2006 — 2011
Bachelor of Science, Business Management
Malone College 1992 — 1993
Undeclared, Communications
Dragonfly GG Holdings October 2014 - Present
Teleperformance, USA October 2011 - June 2013
Medco March 2000 - April 2011
Hollywood Video March 2003 - April 2005
Allegiance Healthcare August 1993 - March 2000
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Software Documentation, Team Building, Program Management, Call Centers, Employee Relations
Education
University of Phoenix 2006 — 2011
Bachelor of Science, Business Management
Malone College 1992 — 1993
Undeclared, Communications
Ruth Augustin's Teleperformance, USA Experience June 2012 - August 2012
Job Graduate Assistant at Lynn University
Industry Graphic Design
Experience
Lynn University August 2015 - Present
Med-Care Diabetic and Medical Supplies July 2015 - Present
Lynn University August 2014 - May 2015
Lynn University August 2012 - December 2014
Lynn University August 2013 - July 2014
Lynn University August 2012 - July 2014
Agape Centre 2009 - 2013
Teleperformance, USA June 2012 - August 2012
University Studios June 2011 - December 2011
Levi Strauss & Co. November 2010 - June 2011
Skills
Proficient Typing Skills, High Organizational..., Written & Verbal..., Creative Writing, Creativity, Artistic Abilities, Microsoft Office, Photoshop, Illustrator, InDesign, Graphics, Posters, Flyers, Marketing, Mac, Packaging, Public Speaking, Facebook, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Event Planning
Education
Lynn University 2012 — 2015
Bachelor's degree, Graphic Design
South Plantation High School 2009 — 2012
High School Diploma, Public Magnet High School specializing in Environmental Science
Lynn University August 2015 - Present
Med-Care Diabetic and Medical Supplies July 2015 - Present
Lynn University August 2014 - May 2015
Lynn University August 2012 - December 2014
Lynn University August 2013 - July 2014
Lynn University August 2012 - July 2014
Agape Centre 2009 - 2013
Teleperformance, USA June 2012 - August 2012
University Studios June 2011 - December 2011
Levi Strauss & Co. November 2010 - June 2011
Skills
Proficient Typing Skills, High Organizational..., Written & Verbal..., Creative Writing, Creativity, Artistic Abilities, Microsoft Office, Photoshop, Illustrator, InDesign, Graphics, Posters, Flyers, Marketing, Mac, Packaging, Public Speaking, Facebook, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Event Planning
Education
Lynn University 2012 — 2015
Bachelor's degree, Graphic Design
South Plantation High School 2009 — 2012
High School Diploma, Public Magnet High School specializing in Environmental Science
Earl Cabala Earl Cabala's Teleperformance, USA Experience July 2013 - November 2013
Job Customer Service Associate at Farmers Insurance
Industry Consumer Services
Experience
Farmers Insurance October 2014 - Present
Teleperformance November 2013 - October 2014
Teleperformance, USA July 2013 - November 2013
Charter Communications January 2012 - July 2013
Carlton Technologies, Inc. December 2010 - January 2012
Dr. Pepper Bottling Co December 2005 - August 2010
Skills
Barcode Scanners, Customer Retention, Cable Troubleshooting, Customer Service, Billing Systems, CSG, KMS, Invoicing, Customer Experience, Customer Satisfaction, Sales, Coaching, MyCSP, Telegence, Direct Sales, Call Centers
Education
Muskegon Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Education
Whitehall High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Farmers Insurance October 2014 - Present
Teleperformance November 2013 - October 2014
Teleperformance, USA July 2013 - November 2013
Charter Communications January 2012 - July 2013
Carlton Technologies, Inc. December 2010 - January 2012
Dr. Pepper Bottling Co December 2005 - August 2010
Skills
Barcode Scanners, Customer Retention, Cable Troubleshooting, Customer Service, Billing Systems, CSG, KMS, Invoicing, Customer Experience, Customer Satisfaction, Sales, Coaching, MyCSP, Telegence, Direct Sales, Call Centers
Education
Muskegon Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Education
Whitehall High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Merlin Gackle Merlin Gackle's Teleperformance, USA Experience March 2011 - Present
Job VP, Business Development, Teleperformance USA Fin.Serv.,Ins. & Healthcare DME (top 1% in Profile Views) (2000+ #1)
Industry Financial Services
Experience
Teleperformance USA March 2011 - Present
Stream Global Services October 2009 - January 2011
eTelecare Global Solutions, Inc. September 2007 - October 2009
Keane, Inc. April 2005 - June 2007
Sykes Corporation December 2002 - April 2005
Mellon Financial Services, Inc. August 1999 - October 2002
INVEST Financial Services December 1989 - August 1999
Invest Financial 1996 - 1998
Skills
BPO, Outsourcing, Mergers, Budgets, Call Center, Vendor Management, Offshoring, Lead Generation, CRM, Customer Experience, Operations Management, Account Management, Customer Satisfaction, Customer Retention, Team Management, Relationship Management, Process Improvement, Service Delivery, Performance Management, Telemarketing, Call Centers, Strategy, Leadership, Executive Management, Mergers & Acquisitions, Sales, Business Development, Sales Operations, Financial Services, New Business Development, Business Process, Banking, Management, Finance, Sales Management, Insurance, Marketing, Workforce Management, Business Process..., Strategic Financial..., Investments, Contact Centers, Key Account..., Contract Negotiation
Education
Portland State University 1971 — 1973
Education
Montana State University-Billings 1966 — 1969
Bachelor of Science (B.Sc.), Music Education
Teleperformance USA March 2011 - Present
Stream Global Services October 2009 - January 2011
eTelecare Global Solutions, Inc. September 2007 - October 2009
Keane, Inc. April 2005 - June 2007
Sykes Corporation December 2002 - April 2005
Mellon Financial Services, Inc. August 1999 - October 2002
INVEST Financial Services December 1989 - August 1999
Invest Financial 1996 - 1998
Skills
BPO, Outsourcing, Mergers, Budgets, Call Center, Vendor Management, Offshoring, Lead Generation, CRM, Customer Experience, Operations Management, Account Management, Customer Satisfaction, Customer Retention, Team Management, Relationship Management, Process Improvement, Service Delivery, Performance Management, Telemarketing, Call Centers, Strategy, Leadership, Executive Management, Mergers & Acquisitions, Sales, Business Development, Sales Operations, Financial Services, New Business Development, Business Process, Banking, Management, Finance, Sales Management, Insurance, Marketing, Workforce Management, Business Process..., Strategic Financial..., Investments, Contact Centers, Key Account..., Contract Negotiation
Education
Portland State University 1971 — 1973
Education
Montana State University-Billings 1966 — 1969
Bachelor of Science (B.Sc.), Music Education
Joshua Curran's Teleperformance, USA Experience February 2013 - Present
Job at
Industry Outsourcing/Offshoring
Experience
Wichita Technical Institute June 2015 - Present
Teleperformance, USA February 2013 - Present
Leggett & Platt June 2012 - January 2013
AT&T November 2007 - March 2010
Skills
Customer Satisfaction, Customer Service, Operations Management, Process Improvement, Customer Experience, Call Centers
Education
Missouri Southern State University
Business Administration, Management and Operations
Wichita Technical Institute June 2015 - Present
Teleperformance, USA February 2013 - Present
Leggett & Platt June 2012 - January 2013
AT&T November 2007 - March 2010
Skills
Customer Satisfaction, Customer Service, Operations Management, Process Improvement, Customer Experience, Call Centers
Education
Missouri Southern State University
Business Administration, Management and Operations
Brandon Brinkman's Teleperformance, USA Experience September 2015 - Present
Job iOS Tier l Support Supervisor
Industry Computer Software
Experience
Teleperformance, USA September 2015 - Present
Restoration Hardware October 2014 - May 2015
A2Z Field Services 2013 - 2014
State Auto Insurance February 2012 - October 2012
Skills
Customer Service, Data Entry, Quality Assurance, Microsoft Office, Mac OS, Windows 7, Access, Outlook, Customer Satisfaction, Call Centers, Insurance
Education
Ohio Christian University 2007 — 2012
Springfield-Clark JVS 2005 — 2007
Certificate of Program Completion, Administrative Assisting
Teleperformance, USA September 2015 - Present
Restoration Hardware October 2014 - May 2015
A2Z Field Services 2013 - 2014
State Auto Insurance February 2012 - October 2012
Skills
Customer Service, Data Entry, Quality Assurance, Microsoft Office, Mac OS, Windows 7, Access, Outlook, Customer Satisfaction, Call Centers, Insurance
Education
Ohio Christian University 2007 — 2012
Springfield-Clark JVS 2005 — 2007
Certificate of Program Completion, Administrative Assisting
William Ivan William Ivan's Teleperformance, USA Experience October 2005 - August 2010
Job Sound Engineer at The Over Hang
Industry Music
Experience
The Over Hang September 2013 - Present
WOUB August 2012 - Present
Staples April 2011 - March 2014
Teleperformance, USA October 2005 - August 2010
Skills
Live Sound, Studio Recording, Marketing, Media Production, Event Management, Team Management, Consultation, Event Planning, Video Editing, Audio Engineering, Radio Advertising, Advertising Sales, Advertising, Audio Editing
Education
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Ohio University 2010 — 2014
Bachelor of Science (BSc), Audio Production - Music
The Over Hang September 2013 - Present
WOUB August 2012 - Present
Staples April 2011 - March 2014
Teleperformance, USA October 2005 - August 2010
Skills
Live Sound, Studio Recording, Marketing, Media Production, Event Management, Team Management, Consultation, Event Planning, Video Editing, Audio Engineering, Radio Advertising, Advertising Sales, Advertising, Audio Editing
Education
Ohio University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Ohio University 2010 — 2014
Bachelor of Science (BSc), Audio Production - Music
Maria Luisa Yela's Teleperformance, USA Experience September 2014 - January 2015
Job Benefit Counselor at Benefit Harbor
Industry Insurance
Experience
Benefit Harbor July 2015 - Present
In Touch Credit Union February 2015 - June 2015
Teleperformance, USA September 2014 - January 2015
State Farm January 2014 - August 2014
Citi December 2007 - May 2013
Citizens Bank October 2000 - November 2007
Skills
Banking, Loans, Credit Analysis, Retail Banking, Credit, Mortgage Lending, Commercial Banking, Commercial Lending, Consumer Lending, Small Business Lending, Cross Selling, Credit Cards, Mortgage Banking, Loan Origination, Portfolio Management, Customer Service
Education
Newbury College
Business Administration and Management, General
Newbury College
Business Administration and Management, General
Benefit Harbor July 2015 - Present
In Touch Credit Union February 2015 - June 2015
Teleperformance, USA September 2014 - January 2015
State Farm January 2014 - August 2014
Citi December 2007 - May 2013
Citizens Bank October 2000 - November 2007
Skills
Banking, Loans, Credit Analysis, Retail Banking, Credit, Mortgage Lending, Commercial Banking, Commercial Lending, Consumer Lending, Small Business Lending, Cross Selling, Credit Cards, Mortgage Banking, Loan Origination, Portfolio Management, Customer Service
Education
Newbury College
Business Administration and Management, General
Newbury College
Business Administration and Management, General
Casey Sloan Casey Sloan's Teleperformance, USA Experience October 2004 - December 2005
Job Signature Home Dept at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable March 2014 - Present
Apprisen January 2006 - March 2014
Teleperformance, USA October 2004 - December 2005
Skills
Data Entry, A+ Certified, Customer Service, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, English, Outlook, MTA Network Fundamentals, Research, Access, Call Centers, Visio, Software Documentation, Troubleshooting
Education
My Computer Career 2013 — 2014
Certification of Completion, Information Technology
North Central State College 1995 — 2000
Associate's degree, Computer and Information Sciences, General
Time Warner Cable March 2014 - Present
Apprisen January 2006 - March 2014
Teleperformance, USA October 2004 - December 2005
Skills
Data Entry, A+ Certified, Customer Service, Windows, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, English, Outlook, MTA Network Fundamentals, Research, Access, Call Centers, Visio, Software Documentation, Troubleshooting
Education
My Computer Career 2013 — 2014
Certification of Completion, Information Technology
North Central State College 1995 — 2000
Associate's degree, Computer and Information Sciences, General
Benita Erving's Teleperformance, USA Experience January 2013 - Present
Job Learning Center Trainer BCBS of Michigan
Industry Computer Networking
Experience
Blue Cross Blue Shield of Michigan July 2013 - Present
Teleperformance, USA January 2013 - Present
Walgreens Specialty Pharmacy August 2010 - January 2013
PSCU Financial Services March 2010 - August 2010
Skills
Troubleshooting, Computer Hardware, Call Centers, Technical Support, Windows 7, Networking, Routers, Customer Service, Windows, XP, Computer Repair, Network Administration, Microsoft Office, Active Directory, TCP/IP, Wireless Networking, Switches, A+ Certified, Windows Server, Customer Satisfaction
Education
Northwood University
Blue Cross Blue Shield of Michigan July 2013 - Present
Teleperformance, USA January 2013 - Present
Walgreens Specialty Pharmacy August 2010 - January 2013
PSCU Financial Services March 2010 - August 2010
Skills
Troubleshooting, Computer Hardware, Call Centers, Technical Support, Windows 7, Networking, Routers, Customer Service, Windows, XP, Computer Repair, Network Administration, Microsoft Office, Active Directory, TCP/IP, Wireless Networking, Switches, A+ Certified, Windows Server, Customer Satisfaction
Education
Northwood University
Thomas S. Morgan Thomas S. Morgan's Teleperformance, USA Experience February 2011 - Present
Job WFM Director at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA February 2011 - Present
TeleperformanceUSA October 2007 - February 2011
TeleperformanceUSA December 2006 - September 2007
TeleperformanceUSA June 2006 - December 2006
TeleperformanceUSA January 2006 - June 2006
Cingular Wireless May 2004 - November 2005
Budget Rent-A-Car January 2001 - May 2004
Skills
Workforce Management, Call Center, Avaya, Operations Management, Forecasting, Leadership, Analysis, Management, Process Scheduler, Customer Service, IEX, Research, Call Centers, Team Building, Outsourcing, Process Improvement, Troubleshooting, Microsoft Office, Training
Education
Midwestern State University 2003 — 2004
Western Texas College 1997 — 1997
Teleperformance, USA February 2011 - Present
TeleperformanceUSA October 2007 - February 2011
TeleperformanceUSA December 2006 - September 2007
TeleperformanceUSA June 2006 - December 2006
TeleperformanceUSA January 2006 - June 2006
Cingular Wireless May 2004 - November 2005
Budget Rent-A-Car January 2001 - May 2004
Skills
Workforce Management, Call Center, Avaya, Operations Management, Forecasting, Leadership, Analysis, Management, Process Scheduler, Customer Service, IEX, Research, Call Centers, Team Building, Outsourcing, Process Improvement, Troubleshooting, Microsoft Office, Training
Education
Midwestern State University 2003 — 2004
Western Texas College 1997 — 1997
Rashida Allen Rashida Allen's Teleperformance, USA Experience January 2012 - April 2012
Job Customer Service Representative at Enterprise RentACar
Industry Leisure, Travel & Tourism
Experience
Enterprise Rent-A-Car August 2012 - May 2013
Enterprise Rent-A-Car August 2012 - May 2013
Teleperformance, USA January 2012 - April 2012
NOVA SOUTHEASTERN UNIVERSTIY September 2011 - December 2011
US JESCO June 2011 - August 2011
Skills
Customer Service, Microsoft Office, Networking, Marketing, Sales, Call Center, Microsoft Excel, Customer Satisfaction, Online Advertising, PowerPoint, Social Media, Microsoft Word, Team Leadership, Teamwork, Leadership, Data Entry, Team Building, Management, Retail, Customer Retention, Inventory Management, Telephone Skills, Sales Management, Cold Calling, Direct Sales, Windows, Blogging, Sales Process
Education
Nova Southeastern University 2010 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Missouri State University 2007 — 2010
Bachelor of Arts (B.A.), Intending Media Studies
Enterprise Rent-A-Car August 2012 - May 2013
Enterprise Rent-A-Car August 2012 - May 2013
Teleperformance, USA January 2012 - April 2012
NOVA SOUTHEASTERN UNIVERSTIY September 2011 - December 2011
US JESCO June 2011 - August 2011
Skills
Customer Service, Microsoft Office, Networking, Marketing, Sales, Call Center, Microsoft Excel, Customer Satisfaction, Online Advertising, PowerPoint, Social Media, Microsoft Word, Team Leadership, Teamwork, Leadership, Data Entry, Team Building, Management, Retail, Customer Retention, Inventory Management, Telephone Skills, Sales Management, Cold Calling, Direct Sales, Windows, Blogging, Sales Process
Education
Nova Southeastern University 2010 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Missouri State University 2007 — 2010
Bachelor of Arts (B.A.), Intending Media Studies
Adrian Cremeans Adrian Cremeans's Teleperformance, USA Experience January 2006 - November 2006
Job OSR at LexisNexis
Industry Information Technology and Services
Experience
LexisNexis February 2007 - Present
Reed Elsevier Technology Services (RETS) 2007 - Present
Teleperformance, USA January 2006 - November 2006
PepsiCo April 2004 - September 2004
Skills
Customer Relations, Business Analysis, Customer Service, Customer Satisfaction, Accounting, Account Management, Billing, Technical Services, Microsoft Office, Internet, Customer Focus
Education
West Virginia State University 2004 — 2006
Lane College 2003 — 2003
LexisNexis February 2007 - Present
Reed Elsevier Technology Services (RETS) 2007 - Present
Teleperformance, USA January 2006 - November 2006
PepsiCo April 2004 - September 2004
Skills
Customer Relations, Business Analysis, Customer Service, Customer Satisfaction, Accounting, Account Management, Billing, Technical Services, Microsoft Office, Internet, Customer Focus
Education
West Virginia State University 2004 — 2006
Lane College 2003 — 2003
Kathie Norris's Teleperformance, USA Experience December 2014 - Present
Job CSSC at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA December 2014 - Present
Southwest Financial Services, Ltd September 2011 - December 2014
Convergys July 2010 - November 2011
HUNT Real Estate ERA December 2007 - July 2009
RealtyUSA 2004 - 2009
Skills
Real Estate, Referrals, New Home Sales, Buyer Representation, Sellers, Relocation, First Time Home Buyers, Single Family Homes, Customer Service, Buyers, Listings, Condos, Short Sales, REO, Desktop Valuations, Sales, Administrative..., Team Building
Education
Northern Kentucky University 1974 — 1975
Business Administration and Management, General
Teleperformance, USA December 2014 - Present
Southwest Financial Services, Ltd September 2011 - December 2014
Convergys July 2010 - November 2011
HUNT Real Estate ERA December 2007 - July 2009
RealtyUSA 2004 - 2009
Skills
Real Estate, Referrals, New Home Sales, Buyer Representation, Sellers, Relocation, First Time Home Buyers, Single Family Homes, Customer Service, Buyers, Listings, Condos, Short Sales, REO, Desktop Valuations, Sales, Administrative..., Team Building
Education
Northern Kentucky University 1974 — 1975
Business Administration and Management, General
brian camacho brian camacho's Teleperformance, USA Experience May 2009 - December 2009
Job Floor Manager at Trefz Corp
Industry Restaurants
Experience
McDonald's Corporation April 2013 - Present
Trefz Corp April 2011 - Present
Legends Hospitality April 2010 - October 2010
Teleperformance, USA May 2009 - December 2009
Skills
Type 50 wpm, Microsoft Office, Written & Verbal..., Time Management, Telephone Skills, Inventory Management, Customer Satisfaction, Data Entry, Phone Etiquette, Retail, Customer Service, Critical Thinking, Process Scheduler, Teamwork, Cashiering, Microsoft Word, PowerPoint, Cash Handling Experience, Outlook, Cash Register, Facebook, Microsoft Excel, Social Networking
Education
Monroe College 2010 — 2013
Bachelor of Science (BS), Criminal Justice/Police Science, 3.0
Wilberforce University 2007 — 2009
Political Science and Government
McDonald's Corporation April 2013 - Present
Trefz Corp April 2011 - Present
Legends Hospitality April 2010 - October 2010
Teleperformance, USA May 2009 - December 2009
Skills
Type 50 wpm, Microsoft Office, Written & Verbal..., Time Management, Telephone Skills, Inventory Management, Customer Satisfaction, Data Entry, Phone Etiquette, Retail, Customer Service, Critical Thinking, Process Scheduler, Teamwork, Cashiering, Microsoft Word, PowerPoint, Cash Handling Experience, Outlook, Cash Register, Facebook, Microsoft Excel, Social Networking
Education
Monroe College 2010 — 2013
Bachelor of Science (BS), Criminal Justice/Police Science, 3.0
Wilberforce University 2007 — 2009
Political Science and Government
Paul Pettiford Paul Pettiford's Teleperformance, USA Experience July 2013 - November 2013
Job We're the phone company.
Industry Telecommunications
Experience
AT&T November 2013 - Present
Teleperformance, USA July 2013 - November 2013
Ohio University September 2011 - June 2013
Clara's Heart Childcare June 2011 - September 2011
Skills
Customer Service
Education
Ohio University 2008 — 2013
AT&T November 2013 - Present
Teleperformance, USA July 2013 - November 2013
Ohio University September 2011 - June 2013
Clara's Heart Childcare June 2011 - September 2011
Skills
Customer Service
Education
Ohio University 2008 — 2013
June Blue's Teleperformance, USA Experience October 2010 - September 2012
Job Fabric and food artist
Industry Consumer Services
Experience
Sur La Table May 2015 - Present
chase card services September 2012 - March 2014
Teleperformance, USA October 2010 - September 2012
Skills
Problem Solving, Data Entry, Team Building, Dependable Team Player, Team-oriented, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Long-term Customer..., Customer Engagement, Difficult Situations, Changing Environments, Call Centers, Proofreading, Banking, Credit Cards, Personal Information..., Escalation Resolution, Employee Training, Quality Assurance, Administrative...
Education
Teays Valley High School 2000 — 2004
Otterbein College
Sur La Table May 2015 - Present
chase card services September 2012 - March 2014
Teleperformance, USA October 2010 - September 2012
Skills
Problem Solving, Data Entry, Team Building, Dependable Team Player, Team-oriented, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Long-term Customer..., Customer Engagement, Difficult Situations, Changing Environments, Call Centers, Proofreading, Banking, Credit Cards, Personal Information..., Escalation Resolution, Employee Training, Quality Assurance, Administrative...
Education
Teays Valley High School 2000 — 2004
Otterbein College
Chiara Shelton's Teleperformance, USA Experience December 2014 - July 2015
Job at
Industry Public Relations and Communications
Experience
Hiscox July 2015 - Present
Spartan Echo Newspaper January 2014 - Present
BUBBLEFISH MEDIA October 2013 - Present
The League of Extraordinary Women October 2013 - Present
Teleperformance, USA December 2014 - July 2015
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Facebook, Event Planning, Public Relations, Microsoft Excel, Social Networking, Marketing Communications, Customer Service, Social Media Marketing, Event Management, Blogging, Media Relations, Marketing, Journalism, Advertising, Photography, Community Outreach, Fundraising, Nonprofits, Windows, Creative Writing, Editing, Publicity, Fashion, Online Advertising, Television, Press Releases, Digital Media, Copywriting
Education
Norfolk State University 2011 — 2015
Norfolk State University 2011 — 2015
Mass Communications & Journalism
Hiscox July 2015 - Present
Spartan Echo Newspaper January 2014 - Present
BUBBLEFISH MEDIA October 2013 - Present
The League of Extraordinary Women October 2013 - Present
Teleperformance, USA December 2014 - July 2015
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Facebook, Event Planning, Public Relations, Microsoft Excel, Social Networking, Marketing Communications, Customer Service, Social Media Marketing, Event Management, Blogging, Media Relations, Marketing, Journalism, Advertising, Photography, Community Outreach, Fundraising, Nonprofits, Windows, Creative Writing, Editing, Publicity, Fashion, Online Advertising, Television, Press Releases, Digital Media, Copywriting
Education
Norfolk State University 2011 — 2015
Norfolk State University 2011 — 2015
Mass Communications & Journalism
Dewayne Charles Dewayne Charles's Teleperformance, USA Experience 1994 - 1998
Job OnSite Perfomace Manager at Staffmark
Industry Staffing and Recruiting
Experience
Staffmark 2006 - Present
Teleperformance 2000 - 2004
Delphi 1998 - 2000
Teleperformance USA 1994 - 1998
Oak Hill Banks 1990 - 1994
Skills
Staffing Industry, Staffing Services, Temporary Staffing, Temporary Placement, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Permanent Placement, Screening Resumes, College Recruiting, Executive Search, Interviews, Branch Banking, Hiring, Recruitment Advertising, Screening
Education
Miami University
Bachelor of Arts (B.A.), Public Administration/Human Resource Management
Staffmark 2006 - Present
Teleperformance 2000 - 2004
Delphi 1998 - 2000
Teleperformance USA 1994 - 1998
Oak Hill Banks 1990 - 1994
Skills
Staffing Industry, Staffing Services, Temporary Staffing, Temporary Placement, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Permanent Placement, Screening Resumes, College Recruiting, Executive Search, Interviews, Branch Banking, Hiring, Recruitment Advertising, Screening
Education
Miami University
Bachelor of Arts (B.A.), Public Administration/Human Resource Management
Osiola Henderson's Teleperformance, USA Experience September 2014 - January 2015
Job Financial Representative at Northwestern Mutual
Industry Financial Services
Experience
Northwestern Mutual July 2015 - Present
Independent Insurance Agent May 2002 - July 2015
New York Life Insurance Company April 2015 - June 2015
Teleperformance, USA September 2014 - January 2015
Pride Insurance and Investments, LLC February 2012 - December 2014
Apex Wealth Management, LLC October 2004 - February 2012
AXA Advisors January 2003 - October 2004
American Express Financial Advisors April 2002 - December 2002
Alcatel USA January 1999 - February 2002
Skills
Retirement Planning, Investments, Management, Fixed Annuities, Financial Advisory, Retirement, Insurance, Sales, Estate Planning, Asset Allocation, Disability Insurance, Customer Service, Public Speaking, Wealth Management, Life Insurance, Personal Finance, Long-term Care, Face-to-face..., Written & Verbal..., Presentations, Superior Client Service, Asset Managment, Analysis, Team Leadership, Training, Fixed Income, Small Business, Strategic Financial..., Cold Calling Experience, CRM, Employee Training, Cash Handling Experience, Data Entry, Software Development, Investment Advisory, Investment Strategies, Term Life Insurance, Health Insurance, Entrepreneurship, Retirement Savings, Classroom Management
Education
Louisiana State University 1993 — 1998
Bachelor of Science, Electrical / Computer Engineering
C E King High School 1990 — 1993
High School Diploma, Computer Programming and Business Applications
Northwestern Mutual July 2015 - Present
Independent Insurance Agent May 2002 - July 2015
New York Life Insurance Company April 2015 - June 2015
Teleperformance, USA September 2014 - January 2015
Pride Insurance and Investments, LLC February 2012 - December 2014
Apex Wealth Management, LLC October 2004 - February 2012
AXA Advisors January 2003 - October 2004
American Express Financial Advisors April 2002 - December 2002
Alcatel USA January 1999 - February 2002
Skills
Retirement Planning, Investments, Management, Fixed Annuities, Financial Advisory, Retirement, Insurance, Sales, Estate Planning, Asset Allocation, Disability Insurance, Customer Service, Public Speaking, Wealth Management, Life Insurance, Personal Finance, Long-term Care, Face-to-face..., Written & Verbal..., Presentations, Superior Client Service, Asset Managment, Analysis, Team Leadership, Training, Fixed Income, Small Business, Strategic Financial..., Cold Calling Experience, CRM, Employee Training, Cash Handling Experience, Data Entry, Software Development, Investment Advisory, Investment Strategies, Term Life Insurance, Health Insurance, Entrepreneurship, Retirement Savings, Classroom Management
Education
Louisiana State University 1993 — 1998
Bachelor of Science, Electrical / Computer Engineering
C E King High School 1990 — 1993
High School Diploma, Computer Programming and Business Applications
Covana Simon's Teleperformance, USA Experience January 2015 - Present
Job Experienced Commercial Insurance Underwriting Support Professional
Industry Insurance
Experience
Teleperformance, USA January 2015 - Present
Deep South July 2007 - Present
Deep South June 2012 - August 2013
Deep South July 2007 - July 2011
U.S. Support Company January 2005 - June 2006
Skills
Insurance, Property & Casualty..., Inland Marine, Underwriting, Commercial Lines, Casualty, Workers Compensation, Commercial Insurance, Microsoft Excel, Microsoft Office, Liability, Microsoft Word, Customer Service, Process Improvement, Umbrella Insurance, General Insurance, Lotus Notes, Sales, Reinsurance, Analysis
Education
Northwestern State University 1996 — 2002
BGS, General Studies, Music Education, Educational Technology, English
North DeSoto High School 1992 — 1996
Teleperformance, USA January 2015 - Present
Deep South July 2007 - Present
Deep South June 2012 - August 2013
Deep South July 2007 - July 2011
U.S. Support Company January 2005 - June 2006
Skills
Insurance, Property & Casualty..., Inland Marine, Underwriting, Commercial Lines, Casualty, Workers Compensation, Commercial Insurance, Microsoft Excel, Microsoft Office, Liability, Microsoft Word, Customer Service, Process Improvement, Umbrella Insurance, General Insurance, Lotus Notes, Sales, Reinsurance, Analysis
Education
Northwestern State University 1996 — 2002
BGS, General Studies, Music Education, Educational Technology, English
North DeSoto High School 1992 — 1996
Garret Kinderman Garret Kinderman's Teleperformance, USA Experience May 2005 - May 2008
Job Business Tier 3 Support at Time Warner Cable
Industry Insurance
Experience
Time Warner Cable August 2015 - Present
Nationwide Insurance May 2010 - August 2015
TEKsystems January 2008 - May 2010
TelePerformance USA May 2005 - May 2008
Huntington National Bank March 1995 - January 2004
Skills
Help Desk Support, Lotus Notes, Technical Support, Computer Hardware, Troubleshooting, Computers, Windows XP Pro, Windows 7, Microsoft Office, VPN, Xactimate, CCC Pathways, CCC One, Blackberry, Finance, Investments, IT Operations, Active Directory, XP, Software Installation, Windows XP, Network Administration, Networking, Call Centers
Education
Frankin University 1998 — 2000
Bachelor of Science (B.S.), Finance, General
Park University 1992 — 1993
Associate of Science (A.S.), Business Administration and Management, General
Time Warner Cable August 2015 - Present
Nationwide Insurance May 2010 - August 2015
TEKsystems January 2008 - May 2010
TelePerformance USA May 2005 - May 2008
Huntington National Bank March 1995 - January 2004
Skills
Help Desk Support, Lotus Notes, Technical Support, Computer Hardware, Troubleshooting, Computers, Windows XP Pro, Windows 7, Microsoft Office, VPN, Xactimate, CCC Pathways, CCC One, Blackberry, Finance, Investments, IT Operations, Active Directory, XP, Software Installation, Windows XP, Network Administration, Networking, Call Centers
Education
Frankin University 1998 — 2000
Bachelor of Science (B.S.), Finance, General
Park University 1992 — 1993
Associate of Science (A.S.), Business Administration and Management, General
Carl Barnes, Jr. Carl Barnes, Jr.'s Teleperformance, USA Experience April 2006 - January 2007
Job Messaging Engineer/Consultant
Industry Information Technology and Services
Experience
TEKsystems November 2014 - Present
Flairsoft Ltd May 2011 - August 2014
CompuCom November 2010 - January 2011
Advantage Technical Resources / Client: Xerox April 2010 - October 2010
Wells Fargo August 2009 - August 2009
Insight April 2009 - July 2009
AutoNation April 2008 - September 2008
EDS Technologies January 2007 - April 2008
Teleperformance, USA April 2006 - January 2007
Panasonic Automotive Systems December 2005 - April 2006
Skills
Active Directory, Windows 7, Servers, Troubleshooting, Blackberry Enterprise..., Group Policy, Windows Server, XP, VMware, Operating Systems, Deployment, Windows, DHCP, DNS, Security, ITIL, Microsoft Office, Virtualization, Laptops, Exchange 2010/2007/2003, Windows Server 2008, Windows Server 2012, Windows Server 2003, Blackberry, Software Installation, Workstations, Computer Hardware, Disaster Recovery, TCP/IP, SharePoint, Hardware, HP, System Administration, SQL Server, Administration, Network Administration, Documentation, Desktop Support, Firewalls, Printers, Access, Data Center, Citrix, Exchange 2010, Windows XP, Network Security, Microsoft Exchange, System Deployment, Technical Support
Education
Morgan State University 1990 — 1994
Bachelor of Science, Information Sciences & Systems
Farmingdale State College 1988 — 1990
None, Data Processing/Computer Technology
TEKsystems November 2014 - Present
Flairsoft Ltd May 2011 - August 2014
CompuCom November 2010 - January 2011
Advantage Technical Resources / Client: Xerox April 2010 - October 2010
Wells Fargo August 2009 - August 2009
Insight April 2009 - July 2009
AutoNation April 2008 - September 2008
EDS Technologies January 2007 - April 2008
Teleperformance, USA April 2006 - January 2007
Panasonic Automotive Systems December 2005 - April 2006
Skills
Active Directory, Windows 7, Servers, Troubleshooting, Blackberry Enterprise..., Group Policy, Windows Server, XP, VMware, Operating Systems, Deployment, Windows, DHCP, DNS, Security, ITIL, Microsoft Office, Virtualization, Laptops, Exchange 2010/2007/2003, Windows Server 2008, Windows Server 2012, Windows Server 2003, Blackberry, Software Installation, Workstations, Computer Hardware, Disaster Recovery, TCP/IP, SharePoint, Hardware, HP, System Administration, SQL Server, Administration, Network Administration, Documentation, Desktop Support, Firewalls, Printers, Access, Data Center, Citrix, Exchange 2010, Windows XP, Network Security, Microsoft Exchange, System Deployment, Technical Support
Education
Morgan State University 1990 — 1994
Bachelor of Science, Information Sciences & Systems
Farmingdale State College 1988 — 1990
None, Data Processing/Computer Technology
Ashley Landis Ashley Landis's Teleperformance, USA Experience October 2010 - February 2011
Job Advanced Color Consultant at Mary Kay Inc.
Industry Cosmetics
Experience
Mary Kay Inc. June 2014 - Present
Self-employed August 2011 - Present
Teleperformance, USA October 2010 - February 2011
Lane Bryant October 2008 - March 2009
Maplewood Estates @ Peter Becker Community May 2007 - May 2008
Franconia Heritage October 2004 - October 2007
Skills
Time Management, Customer Service, Sales, Customer Satisfaction, Team Building
Education
Liberty University 2009 — 2010
Education, Freshman
Souderton Area High School 2004 — 2007
High School Diploma, 12
Mary Kay Inc. June 2014 - Present
Self-employed August 2011 - Present
Teleperformance, USA October 2010 - February 2011
Lane Bryant October 2008 - March 2009
Maplewood Estates @ Peter Becker Community May 2007 - May 2008
Franconia Heritage October 2004 - October 2007
Skills
Time Management, Customer Service, Sales, Customer Satisfaction, Team Building
Education
Liberty University 2009 — 2010
Education, Freshman
Souderton Area High School 2004 — 2007
High School Diploma, 12
Emily Blevins's Teleperformance, USA Experience July 2008 - June 2009
Job Sole Proprietor at Emily's Housekeeping and Nanny Services
Industry Real Estate
Experience
Emily's Housekeeping and Nanny Services March 2013 - Present
Dirty Girl Cleaners June 2012 - March 2013
Earth's Crust June 2012 - August 2012
CBC Companies November 2011 - June 2012
ERB Gardens February 2011 - July 2011
Emily's Express Cleaning Service January 2011 - July 2011
Teleperformance, USA July 2008 - June 2009
TALX February 2002 - January 2008
Skills
Professional..., Customer Satisfaction, Data Management, Types 80+ wpm, Writing Skills, Proofreading, Client Education, Workplace Investigations, Research, Audio Transcription, Document Design, MS Word, MS Excel
Education
Ohio Wesleyan University 1994 — 1998
B.A., Majors: Environmental Studies and English Creative Writing. Minor: Anthropology/Sociology
Miamisburg High School 1990 — 1994
Emily's Housekeeping and Nanny Services March 2013 - Present
Dirty Girl Cleaners June 2012 - March 2013
Earth's Crust June 2012 - August 2012
CBC Companies November 2011 - June 2012
ERB Gardens February 2011 - July 2011
Emily's Express Cleaning Service January 2011 - July 2011
Teleperformance, USA July 2008 - June 2009
TALX February 2002 - January 2008
Skills
Professional..., Customer Satisfaction, Data Management, Types 80+ wpm, Writing Skills, Proofreading, Client Education, Workplace Investigations, Research, Audio Transcription, Document Design, MS Word, MS Excel
Education
Ohio Wesleyan University 1994 — 1998
B.A., Majors: Environmental Studies and English Creative Writing. Minor: Anthropology/Sociology
Miamisburg High School 1990 — 1994
Stephen Massie Stephen Massie's Teleperformance, USA Experience January 2007 - July 2011
Job IT Support Technician at Maryhaven
Industry Information Technology and Services
Experience
Maryhaven, Inc. May 2015 - Present
Insight Global May 2014 - March 2015
ASK Chemicals L.P. May 2013 - March 2014
IntegraLink division of ADP November 2012 - April 2013
Worthington Industries August 2012 - September 2012
Unisys October 2011 - August 2012
AhelioTech LTD July 2011 - August 2011
Teleperformance, USA January 2007 - July 2011
Skills
Computer Networking,..., Customer Service, Microsoft Word, Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, Windows 7, Information Technology, Servers, VMware, Windows Server, Active Directory, Networking, Hardware, Network Security
Education
Marion Technical College 2000 — 2004
Associate of Applied Business, Information Technology
Ridgedale High School 1996 — 2000
High School Diploma
Maryhaven, Inc. May 2015 - Present
Insight Global May 2014 - March 2015
ASK Chemicals L.P. May 2013 - March 2014
IntegraLink division of ADP November 2012 - April 2013
Worthington Industries August 2012 - September 2012
Unisys October 2011 - August 2012
AhelioTech LTD July 2011 - August 2011
Teleperformance, USA January 2007 - July 2011
Skills
Computer Networking,..., Customer Service, Microsoft Word, Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, Windows 7, Information Technology, Servers, VMware, Windows Server, Active Directory, Networking, Hardware, Network Security
Education
Marion Technical College 2000 — 2004
Associate of Applied Business, Information Technology
Ridgedale High School 1996 — 2000
High School Diploma
Dustin Laird Dustin Laird's Teleperformance, USA Experience November 2010 - April 2012
Job Inside Sales Supervisor for Engagex Customer Engagement Solutions
Industry Marketing and Advertising
Experience
Engagex Corp. June 2012 - Present
Teleperformance, USA November 2010 - April 2012
Education
Park University 2007 — 2009
Business Administration and Management, General
Springville High
Engagex Corp. June 2012 - Present
Teleperformance, USA November 2010 - April 2012
Education
Park University 2007 — 2009
Business Administration and Management, General
Springville High
Nallely Phan's Teleperformance, USA Experience October 2014 - Present
Job at Teleperformance USA
Industry Human Resources
Experience
Teleperformance, USA October 2014 - Present
NAF CPAC - US ARMY April 2012 - April 2014
CorVel Corporation February 2011 - December 2011
Liberty Northwest Insurance August 2008 - July 2010
Skills
Microsoft Excel, Public Speaking, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Event Planning, Customer Service, Fundraising, Marketing, Project Management, Workers Compensation, Social Media, Research, Analysis, Leadership, Training
Education
Oregon State University 2004 — 2008
BS, Marketing
Teleperformance, USA October 2014 - Present
NAF CPAC - US ARMY April 2012 - April 2014
CorVel Corporation February 2011 - December 2011
Liberty Northwest Insurance August 2008 - July 2010
Skills
Microsoft Excel, Public Speaking, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Event Planning, Customer Service, Fundraising, Marketing, Project Management, Workers Compensation, Social Media, Research, Analysis, Leadership, Training
Education
Oregon State University 2004 — 2008
BS, Marketing
James Hanchard James Hanchard's Teleperformance, USA Experience November 2010 - January 2015
Job Onboarding Engineer with Microsoft
Industry Information Technology and Services
Experience
Experis April 2015 - Present
Teleperformance, USA November 2010 - January 2015
Hostway August 2007 - July 2008
Verio 1999 - 2000
Verio 1999 - 2000
Skills
Cloud Computing, SharePoint, Virtualization, Windows Server, Office 365, Active Directory, XP, Citrix, Servers, Microsoft Exchange, Knowledge Sharing, Communication, SQL, Technical Support, Linux, Troubleshooting, Security, Hardware, Blackberry Enterprise..., Windows 7, Help Desk Support, OS X, Operating Systems, VPN, Blackberry, VMware, Powershell, System Administration, DNS, Network Administration, Network Security, Windows XP, Microsoft Technologies, TCP/IP, Microsoft Certified..., Networking, Computer Hardware, Windows Vista, Lync, Data Center, A+ Certified, Terminal Services, Antivirus, Windows, Cisco IOS, Routers, Microsoft SQL Server
Education
The Academy of South Florida 2009 — 2010
MCTS, Windows 2008 Server certification
Pace University - Lubin School of Business 1979 — 1983
Pace University
Computer Science major
Experis April 2015 - Present
Teleperformance, USA November 2010 - January 2015
Hostway August 2007 - July 2008
Verio 1999 - 2000
Verio 1999 - 2000
Skills
Cloud Computing, SharePoint, Virtualization, Windows Server, Office 365, Active Directory, XP, Citrix, Servers, Microsoft Exchange, Knowledge Sharing, Communication, SQL, Technical Support, Linux, Troubleshooting, Security, Hardware, Blackberry Enterprise..., Windows 7, Help Desk Support, OS X, Operating Systems, VPN, Blackberry, VMware, Powershell, System Administration, DNS, Network Administration, Network Security, Windows XP, Microsoft Technologies, TCP/IP, Microsoft Certified..., Networking, Computer Hardware, Windows Vista, Lync, Data Center, A+ Certified, Terminal Services, Antivirus, Windows, Cisco IOS, Routers, Microsoft SQL Server
Education
The Academy of South Florida 2009 — 2010
MCTS, Windows 2008 Server certification
Pace University - Lubin School of Business 1979 — 1983
Pace University
Computer Science major
Larry Sell's Teleperformance, USA Experience 2000 - Present
Job Director of Operations at Teleperformance
Industry Telecommunications
Experience
Teleperformance Director of OperationsTeleperformance Philippines2007 - Present
Teleperformance USA 2000 - Present
TASC January 2000 - August 2000
Education
Prescott College 1999 — 2003
Teleperformance Director of OperationsTeleperformance Philippines2007 - Present
Teleperformance USA 2000 - Present
TASC January 2000 - August 2000
Education
Prescott College 1999 — 2003
Crystal McDaniel's Teleperformance, USA Experience June 2014 - September 2014
Job Customer Service Representative
Industry Ranching
Experience
Teleperformance, USA June 2014 - September 2014
Liberty National Life Insurance Company January 2014 - April 2014
Pensacola News Journal October 2013 - April 2014
Aaron's, Inc February 2013 - May 2013
H&R Block January 2013 - February 2013
Olive Garden May 2011 - November 2012
Ziggie's/D.H. Austin's Family Restaurant December 2008 - February 2010
Skills
Social Media, Advertising Sales, Microsoft Office, Restaurants, Food, Facebook, Public Relations, Marketing, Sales, Spanish, Microsoft Word, Customer Service, PowerPoint, Teamwork, Newspapers, Research
Education
Pittsburg State University 2008 — 2010
Bachelor's degree, Spanish Language & Culture
Teleperformance, USA June 2014 - September 2014
Liberty National Life Insurance Company January 2014 - April 2014
Pensacola News Journal October 2013 - April 2014
Aaron's, Inc February 2013 - May 2013
H&R Block January 2013 - February 2013
Olive Garden May 2011 - November 2012
Ziggie's/D.H. Austin's Family Restaurant December 2008 - February 2010
Skills
Social Media, Advertising Sales, Microsoft Office, Restaurants, Food, Facebook, Public Relations, Marketing, Sales, Spanish, Microsoft Word, Customer Service, PowerPoint, Teamwork, Newspapers, Research
Education
Pittsburg State University 2008 — 2010
Bachelor's degree, Spanish Language & Culture
Victoria Erazo Victoria Erazo's Teleperformance, USA Experience March 2014 - July 2015
Job Looking for a job, currently in school as well for computer engineering
Industry Retail
Experience
Teleperformance, USA March 2014 - July 2015
JCPenney November 2013 - January 2014
Delray Beach Housing Authority June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Photoshop, PowerPoint, Data Entry, Microsoft Office, Customer Service, Social Media
Education
Palm Beach State College 2013 — 2018
Computer Engineering
Palm Beach Central High School 2009 — 2013
High School Diploma
Teleperformance, USA March 2014 - July 2015
JCPenney November 2013 - January 2014
Delray Beach Housing Authority June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Photoshop, PowerPoint, Data Entry, Microsoft Office, Customer Service, Social Media
Education
Palm Beach State College 2013 — 2018
Computer Engineering
Palm Beach Central High School 2009 — 2013
High School Diploma
maria richert maria richert's Teleperformance, USA Experience 2012 - 2013
Job Computer Networking Professional
Industry Computer Networking
Experience
Teleperformance, USA 2012 - 2013
Education
Palm Beach Gardens High School 1983 — 1986
general
Palm Beach State College
Political Science, B
Teleperformance, USA 2012 - 2013
Education
Palm Beach Gardens High School 1983 — 1986
general
Palm Beach State College
Political Science, B
Garett Gibson Garett Gibson's Teleperformance, USA Experience October 2012 - December 2012
Job Customer Service at Wayfair
Industry Graphic Design
Experience
Wayfair May 2013 - Present
Papa John's International January 2013 - November 2013
Teleperformance, USA October 2012 - December 2012
Timberwest June 2010 - August 2010
Papa Johns August 2007 - August 2010
Skills
Computers, Graphic Design, Photoshop, Digital Photography, Maya, After Effects, Communication, People Skills, French, Organization, Time Management, Always Punctual, Customer Service, Image Editing, Advertising, Photography, Management, Adobe Creative Suite, Layout
Education
Weber State University 2009 — 2013
Associate of Arts (AA), French; Linguistics
Ogden-Weber Applied Technology College 2007 — 2009
Certificate, Graphic Design
Wayfair May 2013 - Present
Papa John's International January 2013 - November 2013
Teleperformance, USA October 2012 - December 2012
Timberwest June 2010 - August 2010
Papa Johns August 2007 - August 2010
Skills
Computers, Graphic Design, Photoshop, Digital Photography, Maya, After Effects, Communication, People Skills, French, Organization, Time Management, Always Punctual, Customer Service, Image Editing, Advertising, Photography, Management, Adobe Creative Suite, Layout
Education
Weber State University 2009 — 2013
Associate of Arts (AA), French; Linguistics
Ogden-Weber Applied Technology College 2007 — 2009
Certificate, Graphic Design
Catie Deehan Catie Deehan's Teleperformance, USA Experience July 2008 - September 2010
Job Global Helpdesk Desktop Support
Industry Information Technology and Services
Experience
JPMorgan Chase September 2013 - Present
Estate Information Services August 2013 - September 2013
Auto Zone September 2011 - January 2013
MRS Associates November 2010 - April 2011
Teleperformance USA July 2008 - September 2010
Skills
Driving, Debt Recovery, Telecommunications, Avaya, Debt Settlement, Customer Service, Contact Centers, Call Centers, Sales, LAN-WAN, Technical Support, WAN, CRM, Business Analysis, Customer Experience, Help Desk Support, Networking, System Deployment, Troubleshooting, Vendor Management, Information Technology, Consulting, Active Directory, Outsourcing, Process Improvement, Service Delivery, Microsoft Office, Management, Leadership
Education
Muskingum College 2006 — 2007
In Progress, Communications
Horizon Science Academy High School 2002 — 2006
HS Diploma
JPMorgan Chase September 2013 - Present
Estate Information Services August 2013 - September 2013
Auto Zone September 2011 - January 2013
MRS Associates November 2010 - April 2011
Teleperformance USA July 2008 - September 2010
Skills
Driving, Debt Recovery, Telecommunications, Avaya, Debt Settlement, Customer Service, Contact Centers, Call Centers, Sales, LAN-WAN, Technical Support, WAN, CRM, Business Analysis, Customer Experience, Help Desk Support, Networking, System Deployment, Troubleshooting, Vendor Management, Information Technology, Consulting, Active Directory, Outsourcing, Process Improvement, Service Delivery, Microsoft Office, Management, Leadership
Education
Muskingum College 2006 — 2007
In Progress, Communications
Horizon Science Academy High School 2002 — 2006
HS Diploma
Emily McEwen Emily McEwen's Teleperformance, USA Experience June 2004 - March 2007
Job Informational Graphics and Publication Designer
Industry Design
Experience
Dorn Color, Inc. October 2014 - Present
Southern Graphic Systems June 2013 - September 2014
Ripcho Studios February 2012 - May 2013
BMA Media Group October 2011 - January 2012
The Cauldron July 2011 - August 2011
Ted's Montana Grill September 2008 - November 2010
Graffiti Magazine January 2010 - February 2010
Guardian Water and Power June 2007 - September 2008
Teleperformance, USA June 2004 - March 2007
Skills
Adobe Creative Suite, Layout, Photoshop, Graphics, Visual Communication, Adobe Illustrator, Microsoft Office, Microsoft Excel, Adobe InDesign, Magazines, InDesign, Dreamweaver, HTML, Graphic Design, Newsletters, Flash, Social Media
Education
Ohio University 2008 — 2011
Bachelor of Science in Visual Communication, Informational Graphics and Publication Design
Columbus State Community College 2005 — 2007
Associate of Applied Science, Digital Design and Graphics
Dorn Color, Inc. October 2014 - Present
Southern Graphic Systems June 2013 - September 2014
Ripcho Studios February 2012 - May 2013
BMA Media Group October 2011 - January 2012
The Cauldron July 2011 - August 2011
Ted's Montana Grill September 2008 - November 2010
Graffiti Magazine January 2010 - February 2010
Guardian Water and Power June 2007 - September 2008
Teleperformance, USA June 2004 - March 2007
Skills
Adobe Creative Suite, Layout, Photoshop, Graphics, Visual Communication, Adobe Illustrator, Microsoft Office, Microsoft Excel, Adobe InDesign, Magazines, InDesign, Dreamweaver, HTML, Graphic Design, Newsletters, Flash, Social Media
Education
Ohio University 2008 — 2011
Bachelor of Science in Visual Communication, Informational Graphics and Publication Design
Columbus State Community College 2005 — 2007
Associate of Applied Science, Digital Design and Graphics
Angel Foggy Angel Foggy's Teleperformance, USA Experience January 2007 - January 2009
Job University of West Georgia Graduate
Industry Marketing and Advertising
Experience
Aeropostale, Inc July 2007 - August 2009
Teleperformance USA January 2007 - January 2009
Education
University of West Georgia 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Middle Georgia State University 2006 — 2009
Associate of Science, Business Administration
Aeropostale, Inc July 2007 - August 2009
Teleperformance USA January 2007 - January 2009
Education
University of West Georgia 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Middle Georgia State University 2006 — 2009
Associate of Science, Business Administration
Abigail Robertson Abigail Robertson's Teleperformance, USA Experience 2005 - 2011
Job Plan Administrator Support Analyst at Nationwide Financial
Industry Financial Services
Experience
Nationwide Financial November 2011 - Present
Teleperformance, USA 2005 - 2011
Skills
Microsoft Office, Leadership, Marketing, Process Improvement, Research, Analysis, Project Planning
Education
Ohio Wesleyan University 2000 — 2004
Bachelor's Degree, Journalism with Focus in Marketing and Advertising
Ohio Wesleyan University
Nationwide Financial November 2011 - Present
Teleperformance, USA 2005 - 2011
Skills
Microsoft Office, Leadership, Marketing, Process Improvement, Research, Analysis, Project Planning
Education
Ohio Wesleyan University 2000 — 2004
Bachelor's Degree, Journalism with Focus in Marketing and Advertising
Ohio Wesleyan University
Michael Ibisi's Teleperformance, USA Experience February 2004 - April 2005
Job Telecommunications Professional
Industry Telecommunications
Experience
AT&T 2011 - 2012
Comcast Cable 2009 - 2010
Dade Paper Company March 2008 - January 2009
TEKsystems October 2007 - March 2008
T-Mobile April 2005 - January 2007
Teleperformance, USA February 2004 - April 2005
Verizon Wireless October 2001 - January 2004
Skills
Switches, VPN, Routers, Computer Network..., LAN-WAN, Troubleshooting, Wireless, TCP/IP, Network Design, Cabling, IP, Telephony, Network Engineering, WAN, Ethernet, Wireless Networking, CCNA
Education
The Academy of Florida 2009 — 2011
Network Associate Program
Miami Dade College 1997 — 2000
Associate's Degree, Chemical Engineering
AT&T 2011 - 2012
Comcast Cable 2009 - 2010
Dade Paper Company March 2008 - January 2009
TEKsystems October 2007 - March 2008
T-Mobile April 2005 - January 2007
Teleperformance, USA February 2004 - April 2005
Verizon Wireless October 2001 - January 2004
Skills
Switches, VPN, Routers, Computer Network..., LAN-WAN, Troubleshooting, Wireless, TCP/IP, Network Design, Cabling, IP, Telephony, Network Engineering, WAN, Ethernet, Wireless Networking, CCNA
Education
The Academy of Florida 2009 — 2011
Network Associate Program
Miami Dade College 1997 — 2000
Associate's Degree, Chemical Engineering
Shane DeLeon's Teleperformance, USA Experience October 2013 - September 2014
Job Solution Center Business Analyst at Chen Medical
Industry Media Production
Experience
Chen Medical September 2015 - Present
HerLoyalSons.com January 2014 - Present
Classport May 2015 - August 2015
GMMI Inc. October 2014 - May 2015
Teleperformance USA October 2013 - September 2014
Teleperformance USA April 2012 - October 2013
Teleperformance USA November 2009 - April 2012
Army National Guard November 2006 - November 2010
Skills
Leadership, Team Leadership, Team Building, Management, Operations Management, Time Management, Team Management, Strategic Planning, Process Improvement, International Relations, Employee Training, Sales Leadership..., Oral Communication, Training & Development, Reporting & Analysis, Military Leadership, Relationship Building, Group Training, Organizational..., Teamwork, Apple Software, Written Communication, Team Motivation, Interpersonal..., Employee Learning &..., Content Development, Technical Training, Strategic Leadership, Business Analysis, Situation Analysis, Task Management, Military Operations, Intercultural..., Social Media..., Video Editing, Client Rapport, Intelligence Analysis, Client Presentation, Technical Presentations, Business Strategy, Data Entry, Standards Compliance, Technical Assistance, Training Delivery, Organizational Learning, Social Media Blogging, Lesson Planning, Sales Management, Sales Operations, Scheduling
Education
Nova Southeastern University 2013 — 2015
Bachelor of Arts (B.A.), International Relations, 3.4 GPA
Tallahassee Community College 2008 — 2009
Associate of Arts (A.A.), General Studies
Chen Medical September 2015 - Present
HerLoyalSons.com January 2014 - Present
Classport May 2015 - August 2015
GMMI Inc. October 2014 - May 2015
Teleperformance USA October 2013 - September 2014
Teleperformance USA April 2012 - October 2013
Teleperformance USA November 2009 - April 2012
Army National Guard November 2006 - November 2010
Skills
Leadership, Team Leadership, Team Building, Management, Operations Management, Time Management, Team Management, Strategic Planning, Process Improvement, International Relations, Employee Training, Sales Leadership..., Oral Communication, Training & Development, Reporting & Analysis, Military Leadership, Relationship Building, Group Training, Organizational..., Teamwork, Apple Software, Written Communication, Team Motivation, Interpersonal..., Employee Learning &..., Content Development, Technical Training, Strategic Leadership, Business Analysis, Situation Analysis, Task Management, Military Operations, Intercultural..., Social Media..., Video Editing, Client Rapport, Intelligence Analysis, Client Presentation, Technical Presentations, Business Strategy, Data Entry, Standards Compliance, Technical Assistance, Training Delivery, Organizational Learning, Social Media Blogging, Lesson Planning, Sales Management, Sales Operations, Scheduling
Education
Nova Southeastern University 2013 — 2015
Bachelor of Arts (B.A.), International Relations, 3.4 GPA
Tallahassee Community College 2008 — 2009
Associate of Arts (A.A.), General Studies
Micheal Ray Breaux's Teleperformance, USA Experience November 2010 - August 2011
Job Serenity House of Abilene
Industry Mental Health Care
Experience
Serenity House of Abilene August 2014 - Present
Give Candle Company January 2012 - Present
Serenity House of Abilene August 2011 - August 2014
Teleperformance USA November 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Customer Satisfaction, Call Centers, Leadership, Customer Experience, Time Management, Mental Health, Social Services, Data Entry, Sales, Team Building, Team Leadership, Teamwork
Education
Midwestern State University 2012 — 2015
B.A.A.S., Social Sciences
Texas State Technical College-West Texas 2011 — 2014
Associate of Apllied Science (A.A.S.), Chemical Dependency Counseling
Trinity Valley Community College 2004 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Serenity House of Abilene August 2014 - Present
Give Candle Company January 2012 - Present
Serenity House of Abilene August 2011 - August 2014
Teleperformance USA November 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Customer Satisfaction, Call Centers, Leadership, Customer Experience, Time Management, Mental Health, Social Services, Data Entry, Sales, Team Building, Team Leadership, Teamwork
Education
Midwestern State University 2012 — 2015
B.A.A.S., Social Sciences
Texas State Technical College-West Texas 2011 — 2014
Associate of Apllied Science (A.A.S.), Chemical Dependency Counseling
Trinity Valley Community College 2004 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Jessica (Nevarez) Yeargan's Teleperformance, USA Experience July 2006 - April 2007
Job Food Runner at Ida Claire
Industry Food & Beverages
Experience
Ida Claire June 2015 - Present
Al's Italian Beef April 2015 - June 2015
The Festive Kitchen September 2012 - January 2013
Subway January 2011 - March 2011
Traditions Spirits vendor for WInstar World Casino November 2009 - January 2011
Days Inn May 2008 - November 2009
Teleperformance, USA July 2006 - April 2007
Serenity House Drug and Alcohol Treatment and Prevention May 2006 - July 2006
Winstar Casino April 2003 - April 2006
Skills
Event Planning, Food, Catering, Customer Service, Hospitality, Cashiering, Cooking, Food & Beverage, Food Preparation
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2012
Culinary Certificate, Culinary Arts/Chef Training
Ida Claire June 2015 - Present
Al's Italian Beef April 2015 - June 2015
The Festive Kitchen September 2012 - January 2013
Subway January 2011 - March 2011
Traditions Spirits vendor for WInstar World Casino November 2009 - January 2011
Days Inn May 2008 - November 2009
Teleperformance, USA July 2006 - April 2007
Serenity House Drug and Alcohol Treatment and Prevention May 2006 - July 2006
Winstar Casino April 2003 - April 2006
Skills
Event Planning, Food, Catering, Customer Service, Hospitality, Cashiering, Cooking, Food & Beverage, Food Preparation
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2012
Culinary Certificate, Culinary Arts/Chef Training
Kemuel Edmond Kemuel Edmond's Teleperformance, USA Experience May 2015 - Present
Job Aspiring R&B/HipHop Singer
Industry Music
Experience
Teleperformance, USA May 2015 - Present
Teleperformance, USA April 2014 - May 2015
GC Services April 2013 - March 2014
thesmartphonechamp.com October 2012 - December 2013
Subway May 2012 - May 2013
Skills
Microsoft Office, Garageband, Music Production, Music, Singing, Graphics, Social Networking, Information Technology, Music Theory, Composition, Facebook, Video Production, Android, iOS, Music Notation, Mac OS X Mountain Lion, Windows 7, Windows Vista, Windows XP, Windows 8, Windows Mobile, Windows Phone, Recording, Pro Tools, Logic Pro, iPad, OS X, iPhone, Smartphones, Mac, Sound Editing, Piano, Musicians, iMovie, Mac OS, Music Industry, Acting, Band
Education
Musicians Institute 2015 — 2016
Associate of Arts (A.A.), Vocal Performance
Full Sail University 2012 — 2014
Bachelor of Science (B.S.), Music Production
Copperas Cove High School 2008 — 2012
Teleperformance, USA May 2015 - Present
Teleperformance, USA April 2014 - May 2015
GC Services April 2013 - March 2014
thesmartphonechamp.com October 2012 - December 2013
Subway May 2012 - May 2013
Skills
Microsoft Office, Garageband, Music Production, Music, Singing, Graphics, Social Networking, Information Technology, Music Theory, Composition, Facebook, Video Production, Android, iOS, Music Notation, Mac OS X Mountain Lion, Windows 7, Windows Vista, Windows XP, Windows 8, Windows Mobile, Windows Phone, Recording, Pro Tools, Logic Pro, iPad, OS X, iPhone, Smartphones, Mac, Sound Editing, Piano, Musicians, iMovie, Mac OS, Music Industry, Acting, Band
Education
Musicians Institute 2015 — 2016
Associate of Arts (A.A.), Vocal Performance
Full Sail University 2012 — 2014
Bachelor of Science (B.S.), Music Production
Copperas Cove High School 2008 — 2012
Lauren Silva Lauren Silva's Teleperformance, USA Experience July 2013 - August 2014
Job Customer Support Specialist Level 2
Industry Information Technology and Services
Experience
Citrix August 2014 - Present
Teleperformance, USA July 2013 - August 2014
Teleperformance, USA 2012 - 2013
Skills
Microsoft Office, Customer Service, Windows, Outlook, Microsoft Excel, Microsoft Word, Access, HTML, PowerPoint, Research, Teaching, Photoshop, Public Speaking, Order Processing, Salesforce.com
Education
Middlesex Community College
Waltham High School
Citrix August 2014 - Present
Teleperformance, USA July 2013 - August 2014
Teleperformance, USA 2012 - 2013
Skills
Microsoft Office, Customer Service, Windows, Outlook, Microsoft Excel, Microsoft Word, Access, HTML, PowerPoint, Research, Teaching, Photoshop, Public Speaking, Order Processing, Salesforce.com
Education
Middlesex Community College
Waltham High School
Kristina Ashley's Teleperformance, USA Experience March 2011 - June 2011
Job N/A at this time
Industry Retail
Experience
CEFCO Convenience Stores June 2015 - September 2015
CEFCO Convenience Stores July 2013 - June 2015
GameStop June 2011 - May 2013
Teleperformance, USA March 2011 - June 2011
Fastrip October 2008 - March 2011
Alamo First Stop January 1999 - October 2008
Skills
Excel, Microsoft Word, Enterprise Software, Internet Explorer, Adobe Acrobat, Ruby, Passport, PowerPoint, Microsoft Office, PDI, RMS, Customer Service, Marketing, Accounting, Data Analysis, Team Building, Banking, Coaching, Fundraising, Leadership, Management, Sales Management, Outlook, QuickBooks, Public Relations, Retail, Training, Time Management, Store Management, Inventory Control, Loss Prevention, Payroll, Retail Sales
Education
South University of Georgia 2010 — 2013
Associate's degree, Business Administration and Management, General
McNeese State University 2006 — 2008
Business Administration and Management, General
LSU Shreveport 1997 — 1999
Computer Science
CEFCO Convenience Stores June 2015 - September 2015
CEFCO Convenience Stores July 2013 - June 2015
GameStop June 2011 - May 2013
Teleperformance, USA March 2011 - June 2011
Fastrip October 2008 - March 2011
Alamo First Stop January 1999 - October 2008
Skills
Excel, Microsoft Word, Enterprise Software, Internet Explorer, Adobe Acrobat, Ruby, Passport, PowerPoint, Microsoft Office, PDI, RMS, Customer Service, Marketing, Accounting, Data Analysis, Team Building, Banking, Coaching, Fundraising, Leadership, Management, Sales Management, Outlook, QuickBooks, Public Relations, Retail, Training, Time Management, Store Management, Inventory Control, Loss Prevention, Payroll, Retail Sales
Education
South University of Georgia 2010 — 2013
Associate's degree, Business Administration and Management, General
McNeese State University 2006 — 2008
Business Administration and Management, General
LSU Shreveport 1997 — 1999
Computer Science
Anthony Almond Anthony Almond's Teleperformance, USA Experience January 2012 - August 2012
Job Senior Operations Analyst at JPMorgan Chase & Co.
Industry Banking
Experience
Chase December 2014 - Present
ViSalus Body By Vi 90 Day Challenge April 2014 - Present
Eddie Bauer October 2011 - Present
Teleperformance, USA January 2012 - August 2012
Teleperformance, USA August 2010 - January 2012
Sprint Preferred Retailer February 2010 - July 2010
Tower Wireless LTD. October 2009 - February 2010
CM Investments, LLC - Verizon Wireless Premium Retailer August 2007 - February 2009
Choiz Wireless, LLC - Verizon Wireless Authorized Retailer 2009 - 2009
Finish Line June 2004 - May 2006
Skills
Customer Relations, Consultative Selling, Call Center, Problem Solving, Supervisory Skills, Troubleshooting, Sales Management, Workforce Management, Coaching, IEX Total View, Aspect ACD, eWFM, Avaya, Real Time Monitoring, Customer Service, Call Centers, Process Improvement, Selling, Management, Program Management, Project Planning, Customer Experience, Team Leadership, Human Resources, Sales, Customer Satisfaction, Leadership, Training
Education
Ohio Dominican University 1993 — 1996
BA, Business Administration
Licking Heights High School 1988 — 1992
College/University Preparatory and Advanced High School/Secondary Diploma Program
Chase December 2014 - Present
ViSalus Body By Vi 90 Day Challenge April 2014 - Present
Eddie Bauer October 2011 - Present
Teleperformance, USA January 2012 - August 2012
Teleperformance, USA August 2010 - January 2012
Sprint Preferred Retailer February 2010 - July 2010
Tower Wireless LTD. October 2009 - February 2010
CM Investments, LLC - Verizon Wireless Premium Retailer August 2007 - February 2009
Choiz Wireless, LLC - Verizon Wireless Authorized Retailer 2009 - 2009
Finish Line June 2004 - May 2006
Skills
Customer Relations, Consultative Selling, Call Center, Problem Solving, Supervisory Skills, Troubleshooting, Sales Management, Workforce Management, Coaching, IEX Total View, Aspect ACD, eWFM, Avaya, Real Time Monitoring, Customer Service, Call Centers, Process Improvement, Selling, Management, Program Management, Project Planning, Customer Experience, Team Leadership, Human Resources, Sales, Customer Satisfaction, Leadership, Training
Education
Ohio Dominican University 1993 — 1996
BA, Business Administration
Licking Heights High School 1988 — 1992
College/University Preparatory and Advanced High School/Secondary Diploma Program
Jim Tooman's Teleperformance, USA Experience May 2013 - September 2013
Job Senior Account Associate at LeapFox Learning
Industry Consumer Services
Experience
LeapFox Learning August 2015 - Present
LeapFox Learning--Quick Computer Services June 2014 - Present
The Wedding Party Show January 2007 - Present
Memory Makers Event Planning, LLC June 1999 - Present
MAXIMUS September 2013 - April 2014
Teleperformance, USA May 2013 - September 2013
INTELESURE March 2013 - May 2013
WORKSCAPE/AEROTEK August 2011 - March 2013
SPRING HILL SUITES MARRIOTT May 2012 - August 2012
Knapp Farm March 2011 - June 2011
Skills
Food, Customer Service, Food Industry, Customer Experience, Data Entry, Customer Satisfaction, Call Centers, Hiring, Inventory Management, Time Management, Telephone Skills, Management, Event Planning, Training, Public Speaking, Leadership, Marketing, Sales, Team Building, Strategic Planning
Education
Multnomah Bible College 1986 — 1989
Bible/Biblical Studies
Capital High School 1983 — 1986
LeapFox Learning August 2015 - Present
LeapFox Learning--Quick Computer Services June 2014 - Present
The Wedding Party Show January 2007 - Present
Memory Makers Event Planning, LLC June 1999 - Present
MAXIMUS September 2013 - April 2014
Teleperformance, USA May 2013 - September 2013
INTELESURE March 2013 - May 2013
WORKSCAPE/AEROTEK August 2011 - March 2013
SPRING HILL SUITES MARRIOTT May 2012 - August 2012
Knapp Farm March 2011 - June 2011
Skills
Food, Customer Service, Food Industry, Customer Experience, Data Entry, Customer Satisfaction, Call Centers, Hiring, Inventory Management, Time Management, Telephone Skills, Management, Event Planning, Training, Public Speaking, Leadership, Marketing, Sales, Team Building, Strategic Planning
Education
Multnomah Bible College 1986 — 1989
Bible/Biblical Studies
Capital High School 1983 — 1986
Kasi Farley Kasi Farley's Teleperformance, USA Experience August 2014 - Present
Job Graphic Designer & Illustrator
Industry Graphic Design
Experience
Teleperformance, USA August 2014 - Present
Teleperformance, USA August 2014 - March 2015
Teleperformance, USA January 2013 - August 2014
Teleperformance, USA November 2012 - January 2013
Oasis Yearbook August 2011 - May 2012
Firefly Collective October 2011 - January 2012
Copies Plus June 2011 - October 2011
Northwest Nazarene University August 2009 - May 2010
Skills
InDesign, Graphic Design, Illustrator, Photoshop, Team Management, Collaboration, Video Editing, Basic..., Social Media, Public Speaking, Social Networking, Graphics, Typography, Microsoft Word, Adobe Creative Suite, Photography, Layout, PowerPoint, Event Planning, Logo Design, Leadership, Branding, Digital Photography, Editing, Multimedia, Brochures, Teaching, Illustration, Mac, Teamwork, Posters, Creative Direction, Social Media Marketing, Visual Communication, Time Management, Email Marketing, Web Design, Digital Marketing, Advertising, Customer Service, Management, Marketing, Team Leadership, Problem Solving, Training, Art Direction
Education
Northwest Nazarene University 2008 — 2012
BA Graphic Design, Art, Senior
Ontario High School 2004 — 2008
High School Diploma
Teleperformance, USA August 2014 - Present
Teleperformance, USA August 2014 - March 2015
Teleperformance, USA January 2013 - August 2014
Teleperformance, USA November 2012 - January 2013
Oasis Yearbook August 2011 - May 2012
Firefly Collective October 2011 - January 2012
Copies Plus June 2011 - October 2011
Northwest Nazarene University August 2009 - May 2010
Skills
InDesign, Graphic Design, Illustrator, Photoshop, Team Management, Collaboration, Video Editing, Basic..., Social Media, Public Speaking, Social Networking, Graphics, Typography, Microsoft Word, Adobe Creative Suite, Photography, Layout, PowerPoint, Event Planning, Logo Design, Leadership, Branding, Digital Photography, Editing, Multimedia, Brochures, Teaching, Illustration, Mac, Teamwork, Posters, Creative Direction, Social Media Marketing, Visual Communication, Time Management, Email Marketing, Web Design, Digital Marketing, Advertising, Customer Service, Management, Marketing, Team Leadership, Problem Solving, Training, Art Direction
Education
Northwest Nazarene University 2008 — 2012
BA Graphic Design, Art, Senior
Ontario High School 2004 — 2008
High School Diploma
Elizabeth Hokanson Elizabeth Hokanson's Teleperformance, USA Experience October 2014 - January 2015
Job Looking for work at Looking for with with Graphic Design
Industry Consumer Services
Experience
KFC February 2015 - Present
Teleperformance, USA October 2014 - January 2015
The Home Depot June 2012 - October 2014
Education
Steven Henegar 2014 — 2016
Bachelor’s Degree, Web Page, Digital/Multimedia and Information Resources Design, Half year in my Junior Year soon to be a Senior.
Ogden-Weber Applied Technology College 2013 — 2014
Certification in Graphic Design, Certification in Graphic Design, A+
Ogden-Weber Applied Technology College 2012 — 2013
Certification in Interior Design, Certification in Interior Design, A+
Brighton High School 2001 — 2004
High School, High School/Secondary Diplomas and Certificates, A+
KFC February 2015 - Present
Teleperformance, USA October 2014 - January 2015
The Home Depot June 2012 - October 2014
Education
Steven Henegar 2014 — 2016
Bachelor’s Degree, Web Page, Digital/Multimedia and Information Resources Design, Half year in my Junior Year soon to be a Senior.
Ogden-Weber Applied Technology College 2013 — 2014
Certification in Graphic Design, Certification in Graphic Design, A+
Ogden-Weber Applied Technology College 2012 — 2013
Certification in Interior Design, Certification in Interior Design, A+
Brighton High School 2001 — 2004
High School, High School/Secondary Diplomas and Certificates, A+
Clayton Giovanni Malohn Clayton Giovanni Malohn's Teleperformance, USA Experience January 2010 - May 2010
Job Technical Support Analyst /Desktop Publisher/Print Production
Industry Hospital & Health Care
Experience
Cardinal Health February 2015 - Present
TrueFM Online Media Event 2014 - Present
Cardinal Health 2015 - 2015
McGraw-Hill Education July 2014 - December 2014
Pressworks October 2013 - May 2014
Dancor Inc. September 2011 - November 2013
SE Blueprint, Inc. April 2011 - August 2011
Xerox Corporation August 2010 - April 2011
Teleperformance, USA January 2010 - May 2010
Franklin Computer Services Group March 2007 - September 2009
Skills
Digital Printing, Pre-press, Desktop Publishing, Mac, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Adobe Acrobat, QuarkXPress, Microsoft Office, Microsoft Excel, Customer Service, Marketing Communications, Creative Writing, Blogging, Advertising, Social Media
Education
Owens Community College 1993 — 1995
Electronic Publishing & Technical Illustration, Prepress/Desktop Publishing and Digital Imaging Design
Rochester College 1989 — 1991
Counseling:Sociology, Sociology and Counseling
Cardinal Health February 2015 - Present
TrueFM Online Media Event 2014 - Present
Cardinal Health 2015 - 2015
McGraw-Hill Education July 2014 - December 2014
Pressworks October 2013 - May 2014
Dancor Inc. September 2011 - November 2013
SE Blueprint, Inc. April 2011 - August 2011
Xerox Corporation August 2010 - April 2011
Teleperformance, USA January 2010 - May 2010
Franklin Computer Services Group March 2007 - September 2009
Skills
Digital Printing, Pre-press, Desktop Publishing, Mac, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Adobe Acrobat, QuarkXPress, Microsoft Office, Microsoft Excel, Customer Service, Marketing Communications, Creative Writing, Blogging, Advertising, Social Media
Education
Owens Community College 1993 — 1995
Electronic Publishing & Technical Illustration, Prepress/Desktop Publishing and Digital Imaging Design
Rochester College 1989 — 1991
Counseling:Sociology, Sociology and Counseling
Henry Bauman's Teleperformance, USA Experience December 2013 - August 2014
Job Customer Service Representative at 24 Hour Fitness
Industry Health, Wellness and Fitness
Experience
24 Hour Fitness August 2014 - Present
Teleperformance, USA December 2013 - August 2014
Delaware North November 2012 - April 2013
Skills
Customer Service, Stocking, Cashiering, Microsoft Office, 10 Key, Inventory Control, Data Entry, Sales, Problem Solving, Inventory Management, Microsoft Excel
Education
Nova Southeastern University 2007 — 2008
high school diploma, general education
24 Hour Fitness August 2014 - Present
Teleperformance, USA December 2013 - August 2014
Delaware North November 2012 - April 2013
Skills
Customer Service, Stocking, Cashiering, Microsoft Office, 10 Key, Inventory Control, Data Entry, Sales, Problem Solving, Inventory Management, Microsoft Excel
Education
Nova Southeastern University 2007 — 2008
high school diploma, general education
Jeff Redding Jeff Redding's Teleperformance, USA Experience March 1998 - March 2002
Job Customer Care Manager at Lee Enterprises
Industry Newspapers
Experience
Lee Enterprises June 2014 - Present
Wells Fargo March 2002 - May 2014
Teleperformance, USA March 1998 - March 2002
Skills
Call Centers, Leadership Development, Customer Service, Employee Engagement, Process Improvement, Customer Retention, Data Analysis, Business Strategy, Customer Experience, Customer Satisfaction, Management, Team Leadership
Education
Montana State University-Billings 2008 — 2012
Bachelor's Degree, Business Administration and Management, General
Lee Enterprises June 2014 - Present
Wells Fargo March 2002 - May 2014
Teleperformance, USA March 1998 - March 2002
Skills
Call Centers, Leadership Development, Customer Service, Employee Engagement, Process Improvement, Customer Retention, Data Analysis, Business Strategy, Customer Experience, Customer Satisfaction, Management, Team Leadership
Education
Montana State University-Billings 2008 — 2012
Bachelor's Degree, Business Administration and Management, General
Barbara Glover Jones's Teleperformance, USA Experience April 2015 - Present
Job Repair Support Agent at Teleperformance, USA
Industry Retail
Experience
Teleperformance, USA April 2015 - Present
Avon May 2013 - Present
Teleperformance, USA May 2014 - March 2015
Fred's Inc. 2010 - 2012
Walmart February 2003 - June 2006
Skills
Inventory Control, Customer Service, Merchandising, Inventory Management, Retail, Employee Training, Time Management, Sales, Customer Satisfaction, Store Management, Loss Prevention, Store Operations, Shrinkage, CES, HiCap Circuits, Digital Data Services, Frame Relay, MetaSolv System, Virtual Front Office..., Call Centers, Telecommunications, Management, Microsoft Excel, Microsoft Office, Carrier Ethernet, Optical Communications, Electrical Network..., Microsoft PowerPoint, Microsoft Outlook
Education
Everest College - Phoenix 2013 — 2015
Business Administration
Louisiana Tech University 1989 — 1992
Management Information Systems, General
Teleperformance, USA April 2015 - Present
Avon May 2013 - Present
Teleperformance, USA May 2014 - March 2015
Fred's Inc. 2010 - 2012
Walmart February 2003 - June 2006
Skills
Inventory Control, Customer Service, Merchandising, Inventory Management, Retail, Employee Training, Time Management, Sales, Customer Satisfaction, Store Management, Loss Prevention, Store Operations, Shrinkage, CES, HiCap Circuits, Digital Data Services, Frame Relay, MetaSolv System, Virtual Front Office..., Call Centers, Telecommunications, Management, Microsoft Excel, Microsoft Office, Carrier Ethernet, Optical Communications, Electrical Network..., Microsoft PowerPoint, Microsoft Outlook
Education
Everest College - Phoenix 2013 — 2015
Business Administration
Louisiana Tech University 1989 — 1992
Management Information Systems, General
Thomas Maxheimer Thomas Maxheimer's Teleperformance, USA Experience August 1992 - March 1997
Job Assistant Community Library Manager at Queens Library
Industry Libraries
Experience
Queens Library October 2015 - Present
Long Island University January 2015 - September 2015
Adelphi University January 2015 - May 2015
Stony Brook University January 2015 - May 2015
Pfizer April 2004 - March 2015
Pfizer January 2012 - May 2013
Independent Instructional Designer & Training Consultant October 2001 - April 2004
AIG March 1997 - October 2001
Teleperformance, USA August 1992 - March 1997
Skills
Analysis, SAP, Pharmaceutical Industry, Forecasting, Financial Reporting, Data Analysis, Business Planning, Strategy, Finance, Cross-functional Team..., Process Improvement, Financial Analysis, Managerial Finance, Auditing, Financial Modeling, Circulation, Virtual Reference, Library Reference, Quick Reference Guides, LibGuides, LibChat, Library 2.0, Libraries, Library Science, Library Instruction, Integrated Library..., Millennium Circulation, LibAnswers, Information Literacy, Information Science, Research, Interpersonal Skills, Microsoft Excel
Education
Long Island University, C.W. Post Campus 2012 — 2015
Master’s Degree, Library and Information Science, 4.0
Western Illinois University 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Agriculture, Agriculture Operations, and Related Sciences
Queens Library October 2015 - Present
Long Island University January 2015 - September 2015
Adelphi University January 2015 - May 2015
Stony Brook University January 2015 - May 2015
Pfizer April 2004 - March 2015
Pfizer January 2012 - May 2013
Independent Instructional Designer & Training Consultant October 2001 - April 2004
AIG March 1997 - October 2001
Teleperformance, USA August 1992 - March 1997
Skills
Analysis, SAP, Pharmaceutical Industry, Forecasting, Financial Reporting, Data Analysis, Business Planning, Strategy, Finance, Cross-functional Team..., Process Improvement, Financial Analysis, Managerial Finance, Auditing, Financial Modeling, Circulation, Virtual Reference, Library Reference, Quick Reference Guides, LibGuides, LibChat, Library 2.0, Libraries, Library Science, Library Instruction, Integrated Library..., Millennium Circulation, LibAnswers, Information Literacy, Information Science, Research, Interpersonal Skills, Microsoft Excel
Education
Long Island University, C.W. Post Campus 2012 — 2015
Master’s Degree, Library and Information Science, 4.0
Western Illinois University 1988 — 1992
Bachelor of Applied Science (B.A.Sc.), Agriculture, Agriculture Operations, and Related Sciences
Joshua Boquist's Teleperformance, USA Experience September 2011 - March 2013
Job Account Manager at FARO Technologies
Industry Mining & Metals
Experience
FARO Technologies January 2015 - Present
Sports + Lifestyle Unlimited January 2012 - Present
FARO Technologies October 2014 - January 2015
Synsor Corporation June 2013 - October 2014
Teleperformance, USA September 2011 - March 2013
Skills
Faro Arm, Tracker, Polyworks, Product Development, Engineering, Solidworks, Microsoft Office, Teamwork, Outlook, Social Media, Matlab, HTML 5, Web Design, PDM, Windows 7, Customer Service, Computer Repair, Windows, Troubleshooting, Technical Support, Data Entry, CSS3, Mac OS, Manufacturing, SolidWorks, PowerPoint, Leadership, Microsoft Word, Management, Sales, Research, CAD, Continuous Improvement, Quality Assurance
Education
University of Washington 2008 — 2013
Bachelor of Science (B.S.), Materials Science & Engineering
Olympic College 2006 — 2008
Associate of Arts (A.A.), General Studies
FARO Technologies January 2015 - Present
Sports + Lifestyle Unlimited January 2012 - Present
FARO Technologies October 2014 - January 2015
Synsor Corporation June 2013 - October 2014
Teleperformance, USA September 2011 - March 2013
Skills
Faro Arm, Tracker, Polyworks, Product Development, Engineering, Solidworks, Microsoft Office, Teamwork, Outlook, Social Media, Matlab, HTML 5, Web Design, PDM, Windows 7, Customer Service, Computer Repair, Windows, Troubleshooting, Technical Support, Data Entry, CSS3, Mac OS, Manufacturing, SolidWorks, PowerPoint, Leadership, Microsoft Word, Management, Sales, Research, CAD, Continuous Improvement, Quality Assurance
Education
University of Washington 2008 — 2013
Bachelor of Science (B.S.), Materials Science & Engineering
Olympic College 2006 — 2008
Associate of Arts (A.A.), General Studies
Phaedra Earhart's Teleperformance, USA Experience May 2014 - Present
Job Recruiter Assistant
Industry Human Resources
Experience
Teleperformance, USA May 2014 - Present
HuHot July 2013 - Present
Skills
Accounts Receivable, Invoicing, Accounting, Front Office, Payroll, Accounts Payable, Administrative..., Time Management, Employee Benefits, PowerPoint, Budgets, Teamwork, Proficient with..., Analytical, quick..., Successful leading and..., Inventory Management, Recruiting, E-Verify, Public Speaking, Interviews, Drug Testing, Background Checks, Strategic Planning, Marketing, Leadership Development, Customer Service, Management, Microsoft Office
Education
Missouri Southern State University 2006 — 2010
Bachelors in Business Administration, Business Management minor Human Resources
Joplin High School 1988 — 1991
Teleperformance, USA May 2014 - Present
HuHot July 2013 - Present
Skills
Accounts Receivable, Invoicing, Accounting, Front Office, Payroll, Accounts Payable, Administrative..., Time Management, Employee Benefits, PowerPoint, Budgets, Teamwork, Proficient with..., Analytical, quick..., Successful leading and..., Inventory Management, Recruiting, E-Verify, Public Speaking, Interviews, Drug Testing, Background Checks, Strategic Planning, Marketing, Leadership Development, Customer Service, Management, Microsoft Office
Education
Missouri Southern State University 2006 — 2010
Bachelors in Business Administration, Business Management minor Human Resources
Joplin High School 1988 — 1991
Matthew Waldman Matthew Waldman's Teleperformance, USA Experience September 2015 - Present
Job Customer Service Representative, Radio Broadcaster and Graduate of Nassau Community College; (A.A. Media)
Industry Broadcast Media
Experience
Teleperformance, USA September 2015 - Present
Teleperformance, USA August 2015 - September 2015
WHPC 90.3FM January 2015 - July 2015
Smashburger November 2014 - July 2015
Nassau Community College August 2014 - January 2015
Smashburger May 2014 - November 2014
Smashburger November 2013 - May 2014
Greenfield's ShopRite November 2009 - January 2011
Skills
Leadership, Public Speaking, Radio, Communication, Radio Broadcasting, Radio Production, Television Studio..., Broadcast Television, Customer Service, Television, Broadcast, Social Media, Social Networking, Teamwork, Customer Satisfaction, Time Management, Microsoft Office, PowerPoint, Music, Telephone Skills, Management, Sales, Interviews, Training, Inventory Management, Team Motivation, Team Building, Improvisational Comedy, Money Management, Team Leadership, Cashiering, Acting, Sketch Comedy, Microsoft Word, Microsoft Excel, Microsoft Publisher, Photography, Photoshop, Flyer Design, Journalism, Creative Writing, Facebook
Education
Nassau Community College 2013 — 2015
Associate of Arts (A.A.), Media, 3.25 GPA
Hicksville High School 2009 — 2013
High School Diploma, General Studies, Grades 9, 10, 11, and 12
Teleperformance, USA September 2015 - Present
Teleperformance, USA August 2015 - September 2015
WHPC 90.3FM January 2015 - July 2015
Smashburger November 2014 - July 2015
Nassau Community College August 2014 - January 2015
Smashburger May 2014 - November 2014
Smashburger November 2013 - May 2014
Greenfield's ShopRite November 2009 - January 2011
Skills
Leadership, Public Speaking, Radio, Communication, Radio Broadcasting, Radio Production, Television Studio..., Broadcast Television, Customer Service, Television, Broadcast, Social Media, Social Networking, Teamwork, Customer Satisfaction, Time Management, Microsoft Office, PowerPoint, Music, Telephone Skills, Management, Sales, Interviews, Training, Inventory Management, Team Motivation, Team Building, Improvisational Comedy, Money Management, Team Leadership, Cashiering, Acting, Sketch Comedy, Microsoft Word, Microsoft Excel, Microsoft Publisher, Photography, Photoshop, Flyer Design, Journalism, Creative Writing, Facebook
Education
Nassau Community College 2013 — 2015
Associate of Arts (A.A.), Media, 3.25 GPA
Hicksville High School 2009 — 2013
High School Diploma, General Studies, Grades 9, 10, 11, and 12
Bassam Fares's Teleperformance, USA Experience July 2012 - December 2013
Job Student at Nova Southeastern University
Industry Consumer Services
Experience
Kwik Stop January 2013 - Present
Teleperformance usa July 2012 - December 2013
Vodafone UK July 2011 - June 2012
Linguaphone September 2009 - June 2011
Skills
Customer Satisfaction, Microsoft Office, Leadership, Management, Team Building, Team Leadership, Training
Education
Nova Southeastern University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Kwik Stop January 2013 - Present
Teleperformance usa July 2012 - December 2013
Vodafone UK July 2011 - June 2012
Linguaphone September 2009 - June 2011
Skills
Customer Satisfaction, Microsoft Office, Leadership, Management, Team Building, Team Leadership, Training
Education
Nova Southeastern University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
carla brantley carla brantley's Teleperformance, USA Experience October 2004 - Present
Job Supervisor at Teleperformance, USA
Industry Business Supplies and Equipment
Experience
Teleperformance, USA October 2004 - Present
Education
Liberty University
Teleperformance, USA October 2004 - Present
Education
Liberty University
Omar Mosley Omar Mosley's Teleperformance, USA Experience March 2003 - March 2010
Job Writer at OLM
Industry Writing and Editing
Experience
Bootlegs and Anecdotes October 2011 - Present
Teleperformance, USA March 2003 - March 2010
Education
Computer learning Center 1996 — 1997
Certificate, Computer Science
Peirce College
BS, Information Science
Bootlegs and Anecdotes October 2011 - Present
Teleperformance, USA March 2003 - March 2010
Education
Computer learning Center 1996 — 1997
Certificate, Computer Science
Peirce College
BS, Information Science
Josh Friend Josh Friend's Teleperformance, USA Experience August 2011 - Present
Job Lead Recruiter, Human Resources
Industry Staffing and Recruiting
Experience
Teleperformance USA August 2011 - Present
Teleperformance USA August 2011 - September 2012
The Beer Company June 2003 - December 2010
Skills
Recruiting, Marketing Communications, Call Centers, Sales, Sales Management, Team Management, Interviews, Human Resources, Advertising, Public Relations, Management
Education
Missouri Southern State University 1998 — 2001
Business, Management, Marketing, and Related Support Services
Webb City High School
Teleperformance USA August 2011 - Present
Teleperformance USA August 2011 - September 2012
The Beer Company June 2003 - December 2010
Skills
Recruiting, Marketing Communications, Call Centers, Sales, Sales Management, Team Management, Interviews, Human Resources, Advertising, Public Relations, Management
Education
Missouri Southern State University 1998 — 2001
Business, Management, Marketing, and Related Support Services
Webb City High School
Benjamin Stephen Benjamin Stephen's Teleperformance, USA Experience December 2009 - Present
Job Making solid graphic design
Industry Graphic Design
Experience
Teleperformance, USA December 2009 - Present
MarketStar Corporation July 2007 - September 2009
Flying J/TCH October 2006 - July 2007
Skills
Adobe Creative Suite, Bilingual-English/Spanis..., Windows 7, Windows XP Pro, Type 40 wpm, Multi Tasking, Customer Support, Microsoft Word, Microsoft Office 2007
Education
Ogden-Weber Applied Technology College 2012 — 2014
Certificate, Computer Graphic Design
University of Utah 2000 — 2004
Bachelor of Arts (B.A.), Elementary Education and Teaching
Teleperformance, USA December 2009 - Present
MarketStar Corporation July 2007 - September 2009
Flying J/TCH October 2006 - July 2007
Skills
Adobe Creative Suite, Bilingual-English/Spanis..., Windows 7, Windows XP Pro, Type 40 wpm, Multi Tasking, Customer Support, Microsoft Word, Microsoft Office 2007
Education
Ogden-Weber Applied Technology College 2012 — 2014
Certificate, Computer Graphic Design
University of Utah 2000 — 2004
Bachelor of Arts (B.A.), Elementary Education and Teaching
Donald Edelen Donald Edelen's Teleperformance, USA Experience June 2005 - June 2006
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Self-employed 1996 - Present
Adecco/GE Health February 2011 - May 2012
GE Healthcare 2011 - 2012
GE Healthcare 2011 - 2012
HP/Rockwell August 2008 - July 2009
Tidewell Hospice July 2006 - July 2008
Teleperformance, USA June 2005 - June 2006
Pearson Digital Learning Systems July 2004 - May 2005
Rus Properties March 2000 - April 2005
Mattel Interactive January 1999 - January 2000
Skills
Technical Support, SQL, Troubleshooting, Networking, Disaster Recovery, Integration, Databases, Windows Server, Active Directory, Linux, Customer Service
Education
Missouri Western State University 1996 — 2000
Self-employed 1996 - Present
Adecco/GE Health February 2011 - May 2012
GE Healthcare 2011 - 2012
GE Healthcare 2011 - 2012
HP/Rockwell August 2008 - July 2009
Tidewell Hospice July 2006 - July 2008
Teleperformance, USA June 2005 - June 2006
Pearson Digital Learning Systems July 2004 - May 2005
Rus Properties March 2000 - April 2005
Mattel Interactive January 1999 - January 2000
Skills
Technical Support, SQL, Troubleshooting, Networking, Disaster Recovery, Integration, Databases, Windows Server, Active Directory, Linux, Customer Service
Education
Missouri Western State University 1996 — 2000
Corey Bruns Corey Bruns's Teleperformance, USA Experience July 2005 - May 2007
Job Operations Analyst, Dialer at Discover Financial Services
Industry Telecommunications
Experience
Discover Financial Services October 2014 - Present
Discover Financial Services March 2013 - October 2014
Discover Financial Services October 2012 - March 2013
West Muskingum Local School July 2011 - September 2012
Zane State College October 2010 - August 2011
Time Warner Cable June 2008 - May 2011
Application Corporation May 2007 - December 2007
Teleperformance USA July 2005 - May 2007
Muskingum County Advertiser June 2001 - May 2007
Guitar Parts Resource, LLC April 2005 - July 2005
Skills
Computer Hardware, Troubleshooting, Servers, Technical Support, Networking, VPN, Network Administration, Software Installation, Switches, System Administration, Help Desk Support
Education
Zane State 2010 — 2013
Associate's degree, Information Technology - Technical Services
Ohio University 2000 — 2004
Media Communication, Telecommunications
Ohio University 2000 — 2004
Bachelors, Media Communication
The Ohio State University 2000 — 2004
Associate's degree, Information Technology
Ohio University-Zanesville Campus 2000 — 2002
Electronic Media
Muskingum Area Technical 1999 — 2000
Discover Financial Services October 2014 - Present
Discover Financial Services March 2013 - October 2014
Discover Financial Services October 2012 - March 2013
West Muskingum Local School July 2011 - September 2012
Zane State College October 2010 - August 2011
Time Warner Cable June 2008 - May 2011
Application Corporation May 2007 - December 2007
Teleperformance USA July 2005 - May 2007
Muskingum County Advertiser June 2001 - May 2007
Guitar Parts Resource, LLC April 2005 - July 2005
Skills
Computer Hardware, Troubleshooting, Servers, Technical Support, Networking, VPN, Network Administration, Software Installation, Switches, System Administration, Help Desk Support
Education
Zane State 2010 — 2013
Associate's degree, Information Technology - Technical Services
Ohio University 2000 — 2004
Media Communication, Telecommunications
Ohio University 2000 — 2004
Bachelors, Media Communication
The Ohio State University 2000 — 2004
Associate's degree, Information Technology
Ohio University-Zanesville Campus 2000 — 2002
Electronic Media
Muskingum Area Technical 1999 — 2000
Katelyn Kasberg Katelyn Kasberg's Teleperformance, USA Experience August 2006 - February 2009
Job Owner of Olentangy Child Care
Industry Marketing and Advertising
Experience
Indiana Wesleyan University June 2012 - Present
Olentangy Child Care May 2012 - Present
Indiana Wesleyan University February 2011 - May 2012
Institute for Professional Development February 2009 - February 2011
Teleperformance, USA August 2006 - February 2009
Ohio University September 2005 - August 2006
Skills
Marketing, Training, Customer Service, Sales, Public Speaking, Event Planning, Leadership, Non-profits, Recruiting, Teaching, Team Building, Coaching, Human Resources, Microsoft Office, Leadership Development, Nonprofits, Program Management, Social Networking
Education
Ohio Dominican University 2009 — 2010
Master of Science (M.S.), Management
Ohio University-Lancaster 2004 — 2007
Bachelor of Science (B.S.), Organizational Communication, General
Indiana Wesleyan University June 2012 - Present
Olentangy Child Care May 2012 - Present
Indiana Wesleyan University February 2011 - May 2012
Institute for Professional Development February 2009 - February 2011
Teleperformance, USA August 2006 - February 2009
Ohio University September 2005 - August 2006
Skills
Marketing, Training, Customer Service, Sales, Public Speaking, Event Planning, Leadership, Non-profits, Recruiting, Teaching, Team Building, Coaching, Human Resources, Microsoft Office, Leadership Development, Nonprofits, Program Management, Social Networking
Education
Ohio Dominican University 2009 — 2010
Master of Science (M.S.), Management
Ohio University-Lancaster 2004 — 2007
Bachelor of Science (B.S.), Organizational Communication, General
Orel Ferguson Orel Ferguson's Teleperformance, USA Experience January 2011 - 2014
Job Support Engineer at Teleperformance/Apple
Industry Events Services
Experience
Teleperformance/Apple July 2014 - Present
Emergency Event Services LLC March 2010 - Present
Teleperformance, USA January 2011 - 2014
Formal Shoes Inc January 2000 - January 2008
Special Occasion shoes. March 2001 - May 2004
kinneyshoes 1978 - 2000
Kinney Shoes January 1975 - January 1999
Skills
Inventory Management, Sales, Microsoft Office, Computer Hardware, Computer Repair, Customer Service, Retail, Windows 7, Microsoft Word, Event Planning, Active Directory, Troubleshooting, Leadership, Windows, Store Management, Event Management, Outlook, Microsoft Excel, Computer Maintenance, Technical Support, Windows Server, Information Technology, Social Networking, Security, Networking, Android, Team Management, Access, Operations Management, Time Management, Management, Team Leadership, Purchasing, Telecommunications, Customer Satisfaction, Coaching, Printers, Windows XP, Merchandising, Customer Experience, Help Desk Support, Team Building, Recruiting, Training, Project Management, Wireless Networking, Account Management, Data Entry, Call Centers, Mobile Devices
Education
Macomb Community College 1973 — 1975
2 years, security mgr
FAST TRAIN - MCTS SERVER 2008
IT
2 McComb Community College, Center for Continuing Education
Business Major
3 Mt. Clements High, Michigan
Teleperformance/Apple July 2014 - Present
Emergency Event Services LLC March 2010 - Present
Teleperformance, USA January 2011 - 2014
Formal Shoes Inc January 2000 - January 2008
Special Occasion shoes. March 2001 - May 2004
kinneyshoes 1978 - 2000
Kinney Shoes January 1975 - January 1999
Skills
Inventory Management, Sales, Microsoft Office, Computer Hardware, Computer Repair, Customer Service, Retail, Windows 7, Microsoft Word, Event Planning, Active Directory, Troubleshooting, Leadership, Windows, Store Management, Event Management, Outlook, Microsoft Excel, Computer Maintenance, Technical Support, Windows Server, Information Technology, Social Networking, Security, Networking, Android, Team Management, Access, Operations Management, Time Management, Management, Team Leadership, Purchasing, Telecommunications, Customer Satisfaction, Coaching, Printers, Windows XP, Merchandising, Customer Experience, Help Desk Support, Team Building, Recruiting, Training, Project Management, Wireless Networking, Account Management, Data Entry, Call Centers, Mobile Devices
Education
Macomb Community College 1973 — 1975
2 years, security mgr
FAST TRAIN - MCTS SERVER 2008
IT
2 McComb Community College, Center for Continuing Education
Business Major
3 Mt. Clements High, Michigan
Michael Brazinskas Michael Brazinskas's Teleperformance, USA Experience January 2012 - December 2014
Job Computer Support Specialist
Industry Information Technology and Services
Experience
Teleperformance, USA January 2012 - December 2014
Self-Employed October 2011 - January 2012
AT&T June 2011 - October 2011
Loxahatchee River Environmental Control District May 2007 - September 2009
South Florida Water Management District August 2006 - March 2007
Authentium November 2005 - December 2005
Palm Beach Gardens Medical Center May 1995 - July 2005
Skills
Windows Server 2003, Windows 7, Linux
Education
Palm Beach Community College 1987 — 1996
AA, Computer Information Systems Analysis
New England Institiute of Technology at Palm Beach 1990 — 1991
AA, Computer Programming
Teleperformance, USA January 2012 - December 2014
Self-Employed October 2011 - January 2012
AT&T June 2011 - October 2011
Loxahatchee River Environmental Control District May 2007 - September 2009
South Florida Water Management District August 2006 - March 2007
Authentium November 2005 - December 2005
Palm Beach Gardens Medical Center May 1995 - July 2005
Skills
Windows Server 2003, Windows 7, Linux
Education
Palm Beach Community College 1987 — 1996
AA, Computer Information Systems Analysis
New England Institiute of Technology at Palm Beach 1990 — 1991
AA, Computer Programming
Dishon Gillis Dishon Gillis's Teleperformance, USA Experience March 2014 - September 2014
Job Systems Support Specialist and Web Design
Industry Information Technology and Services
Experience
Teleperformance, USA March 2014 - September 2014
Palm Beach State College April 2012 - March 2014
eNeighborhoods LLC (a sub of Dominion Enterprises) May 2007 - November 2010
Core Technology Solutions, LLC April 2002 - December 2008
Circuit City July 2006 - March 2007
Authentium, Inc. March 2006 - July 2006
The Answer Group, Inc. September 2003 - March 2006
New England Technical Institute April 2002 - September 2003
Skills
Troubleshooting, Servers, Windows, Customer Relations, HTML, SQL, Web Development, Documentation, Visio, Technical Support, IIS, Access, Windows Server, Software Documentation, Customer Service, Databases, Networking, Microsoft SQL Server
Education
Lincoln College of Technology-West Palm Beach 2002 — 2003
Associates, Computer Networking Technology, 3.45
Teleperformance, USA March 2014 - September 2014
Palm Beach State College April 2012 - March 2014
eNeighborhoods LLC (a sub of Dominion Enterprises) May 2007 - November 2010
Core Technology Solutions, LLC April 2002 - December 2008
Circuit City July 2006 - March 2007
Authentium, Inc. March 2006 - July 2006
The Answer Group, Inc. September 2003 - March 2006
New England Technical Institute April 2002 - September 2003
Skills
Troubleshooting, Servers, Windows, Customer Relations, HTML, SQL, Web Development, Documentation, Visio, Technical Support, IIS, Access, Windows Server, Software Documentation, Customer Service, Databases, Networking, Microsoft SQL Server
Education
Lincoln College of Technology-West Palm Beach 2002 — 2003
Associates, Computer Networking Technology, 3.45
Barbara Paulus's Teleperformance, USA Experience November 2005 - October 2006
Job Remote Tier One Support at Sutherland Global Services
Industry Information Technology and Services
Experience
Sutherland Global Services April 2013 - Present
Convergys January 2012 - March 2013
National Telecommunications Institute November 2009 - November 2011
Infocision April 2007 - June 2007
TEKsystems Towers Of Kenwood January 2007 - March 2007
PEQ Solutions December 2006 - January 2007
Teleperformance USA November 2005 - October 2006
Upper Valley Medical Center October 2004 - September 2005
Blackstone Health Care July 1997 - December 2004
Skills
Microsoft Office, Microsoft Windows 98,..., Typing, Customer Service, Troubleshooting, XP, Data Entry, Teamwork, Windows 7, Active Directory, Call Center, Microsoft Windows 98, Software Installation, SharePoint, Technical Support, Windows Server, Printers, Software Documentation, Call Centers, Lotus Notes, Help Desk Support, Outlook, Windows, Information Technology, System Administration, Visio, Networking, Operating Systems, Computer Hardware, Network Administration, System Deployment, DHCP, Cisco Technologies, Hardware, Interviews, Customer Satisfaction, Citrix, Team Leadership, Customer Experience, Security, Disaster Recovery, Training, VMware, Windows XP
Education
Liberty University 2010 — 2014
BA, MultiiDisciplinary, 2.33
Clark State Community College 2000 — 2003
2.67, Information Technology, 2.75
NorthEastern High School 1976 — 1980
Diploma, General, B-
Sutherland Global Services April 2013 - Present
Convergys January 2012 - March 2013
National Telecommunications Institute November 2009 - November 2011
Infocision April 2007 - June 2007
TEKsystems Towers Of Kenwood January 2007 - March 2007
PEQ Solutions December 2006 - January 2007
Teleperformance USA November 2005 - October 2006
Upper Valley Medical Center October 2004 - September 2005
Blackstone Health Care July 1997 - December 2004
Skills
Microsoft Office, Microsoft Windows 98,..., Typing, Customer Service, Troubleshooting, XP, Data Entry, Teamwork, Windows 7, Active Directory, Call Center, Microsoft Windows 98, Software Installation, SharePoint, Technical Support, Windows Server, Printers, Software Documentation, Call Centers, Lotus Notes, Help Desk Support, Outlook, Windows, Information Technology, System Administration, Visio, Networking, Operating Systems, Computer Hardware, Network Administration, System Deployment, DHCP, Cisco Technologies, Hardware, Interviews, Customer Satisfaction, Citrix, Team Leadership, Customer Experience, Security, Disaster Recovery, Training, VMware, Windows XP
Education
Liberty University 2010 — 2014
BA, MultiiDisciplinary, 2.33
Clark State Community College 2000 — 2003
2.67, Information Technology, 2.75
NorthEastern High School 1976 — 1980
Diploma, General, B-
Jean Daniel Milien's Teleperformance, USA Experience August 1999 - Present
Job Tech Support Manager
Industry Computer Networking
Experience
Teleperfornance Advanced Services Division August 1999 - Present
Teleperformance, USA August 1999 - Present
Teleperformance, USA April 2006 - September 2008
Teleperformance, USA June 2005 - April 2006
Teleperformance, USA September 2002 - June 2005
Skills
Account Management, Advertising, Web Design, Team Management, Online Advertising, Digital Media, Photoshop, Digital Marketing, Social Media, Management, Marketing Communications, HTML, Networking, Team Leadership, Flash, Mac, Microsoft Office, Project Management, Windows 7, TCP/IP, Active Directory, Network Administration, Routers, Troubleshooting, Windows Server, VMware, Technical Support, Cabling, Computer Repair, Call Centers, Windows, Mobile Devices, Wireless, Laptops
Education
Northwood University 1996 — 1999
Associate of Arts (AA), Management Information Systems/Management
The Metropolitan School High School of Port 1994 — 1996
high school diploma
Holy Trinity School / Conservatory for Professional Musicians 1993 — 1995
Music Performance, General
Chapelle Evangelique de Delmas (Music School) 1985 — 1995
Music Theory and Composition
The American Elementary and Junior High School of Petion 1988 — 1991
Teleperfornance Advanced Services Division August 1999 - Present
Teleperformance, USA August 1999 - Present
Teleperformance, USA April 2006 - September 2008
Teleperformance, USA June 2005 - April 2006
Teleperformance, USA September 2002 - June 2005
Skills
Account Management, Advertising, Web Design, Team Management, Online Advertising, Digital Media, Photoshop, Digital Marketing, Social Media, Management, Marketing Communications, HTML, Networking, Team Leadership, Flash, Mac, Microsoft Office, Project Management, Windows 7, TCP/IP, Active Directory, Network Administration, Routers, Troubleshooting, Windows Server, VMware, Technical Support, Cabling, Computer Repair, Call Centers, Windows, Mobile Devices, Wireless, Laptops
Education
Northwood University 1996 — 1999
Associate of Arts (AA), Management Information Systems/Management
The Metropolitan School High School of Port 1994 — 1996
high school diploma
Holy Trinity School / Conservatory for Professional Musicians 1993 — 1995
Music Performance, General
Chapelle Evangelique de Delmas (Music School) 1985 — 1995
Music Theory and Composition
The American Elementary and Junior High School of Petion 1988 — 1991
Andrey Yaroshchuk's Teleperformance, USA Experience June 2009 - Present
Job IVR Architect at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance USA June 2009 - Present
NetworkOmni October 2006 - June 2009
Teleperformance USA 2003 - 2006
Communications & Commerce 1999 - 2003
Systems West Computer Resources 1997 - 1999
Unisys Russia 1994 - 1997
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1981 — 1987
MS, Physics, Computer Science
Teleperformance USA June 2009 - Present
NetworkOmni October 2006 - June 2009
Teleperformance USA 2003 - 2006
Communications & Commerce 1999 - 2003
Systems West Computer Resources 1997 - 1999
Unisys Russia 1994 - 1997
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1981 — 1987
MS, Physics, Computer Science
Tom Winters's Teleperformance, USA Experience April 1994 - August 1995
Job Marketing Consultant
Industry Marketing and Advertising
Experience
Switchfast Technologies April 2008 - August 2012
Citigroup June 2003 - January 2007
TFW Consulting January 2000 - June 2003
Sears Life Insurance Company May 1997 - April 1999
Allstate Life Insurance Company August 1995 - May 1997
Teleperformance USA April 1994 - August 1995
Skills
Lead Generation, Digital Marketing, Email Marketing, Social Media Marketing, Market Research, Customer Acquisition, Marketing Strategy, Cold Calling, Social Networking, Strategic Planning, SEO, Marketing, Sales, Cloud Computing, B2B Marketing, SaaS, Public Relations, Integrated Marketing, Advertising, CRM, Account Management, Direct Marketing, Copywriting, Online Advertising, SEM, Telemarketing, Multi-channel Marketing, Database Marketing, Business Development, Team Leadership, Strategic Partnerships, Online Marketing, B2B
Education
Marquette University
Switchfast Technologies April 2008 - August 2012
Citigroup June 2003 - January 2007
TFW Consulting January 2000 - June 2003
Sears Life Insurance Company May 1997 - April 1999
Allstate Life Insurance Company August 1995 - May 1997
Teleperformance USA April 1994 - August 1995
Skills
Lead Generation, Digital Marketing, Email Marketing, Social Media Marketing, Market Research, Customer Acquisition, Marketing Strategy, Cold Calling, Social Networking, Strategic Planning, SEO, Marketing, Sales, Cloud Computing, B2B Marketing, SaaS, Public Relations, Integrated Marketing, Advertising, CRM, Account Management, Direct Marketing, Copywriting, Online Advertising, SEM, Telemarketing, Multi-channel Marketing, Database Marketing, Business Development, Team Leadership, Strategic Partnerships, Online Marketing, B2B
Education
Marquette University
Cato Coleman's Teleperformance, USA Experience July 2004 - June 2005
Job Healthcare Management
Industry Hospital & Health Care
Experience
ARAMARK Healthcare July 2012 - Present
ARAMARK Healthcare February 2011 - June 2012
ARAMARK Healthcare February 2009 - January 2011
ARAMARK Healthcare March 2007 - January 2009
ARAMARK Healthcare June 2005 - February 2007
Teleperformance, USA July 2004 - June 2005
ARAMARK Healthcare August 2003 - July 2004
Eagle Design & Management, Inc. September 2001 - July 2003
Skills
Healthcare Information..., Process Improvement, Healthcare Management, Customer Service, Training & Development, Hospitals, Healthcare, Nutrition, Dietetics, Health Education, Management, Food Safety, Matrix Management, Team Building, Staffing Coordination, Accreditation, CBORD
Education
Miami University
Bachelors of Science in Health and Sport Studies, Dietetics and Clinical Nutrition Services
ARAMARK Healthcare July 2012 - Present
ARAMARK Healthcare February 2011 - June 2012
ARAMARK Healthcare February 2009 - January 2011
ARAMARK Healthcare March 2007 - January 2009
ARAMARK Healthcare June 2005 - February 2007
Teleperformance, USA July 2004 - June 2005
ARAMARK Healthcare August 2003 - July 2004
Eagle Design & Management, Inc. September 2001 - July 2003
Skills
Healthcare Information..., Process Improvement, Healthcare Management, Customer Service, Training & Development, Hospitals, Healthcare, Nutrition, Dietetics, Health Education, Management, Food Safety, Matrix Management, Team Building, Staffing Coordination, Accreditation, CBORD
Education
Miami University
Bachelors of Science in Health and Sport Studies, Dietetics and Clinical Nutrition Services
Fernando Figueredo's Teleperformance, USA Experience January 2010 - February 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
South Florida Water Management District (thru Indra) June 2012 - November 2012
Teleperformance, USA January 2010 - February 2011
Access Diabetic Supply August 2007 - December 2009
Shoes For Crews August 2006 - July 2007
Indian Spring Country Club May 2005 - August 2006
West Palm Beach Housing Authority May 2000 - May 2005
Seacoast Utility Authority March 1998 - May 2000
Pratt & Whitney April 1997 - March 1998
American Media, Inc February 1996 - April 1997
AT&T Mobility August 1994 - February 1996
Skills
Windows Server, Servers, Windows 7, XP, Active Directory, Microsoft SQL Server, Microsoft Exchange, Networking, DNS, SharePoint, Microsoft Office, Operating Systems, DHCP, Microsoft Office 2003, HP Procurve, Novell, Microsoft Office 2007, Cisco Wireless, SunOS, Suse, TCP/IP, IIS, Group Policy, Firewalls, Backup Exec, Help Desk Support, VB.NET, Cisco Technologies, Databases, Unix, SQL Server, Windows Server 2003, Novell Servers, Windows XP Professional, Windows Server 2008, Suse Linux, Novell Netware, Dell PowerEdge Servers, Microsoft Office 2010, 2008 R2
Education
Palm Beach Community College 1979 — 1983
Associate Arts, Computer Science
Cardinal Newman High School
PC Professor
South Florida Water Management District (thru Indra) June 2012 - November 2012
Teleperformance, USA January 2010 - February 2011
Access Diabetic Supply August 2007 - December 2009
Shoes For Crews August 2006 - July 2007
Indian Spring Country Club May 2005 - August 2006
West Palm Beach Housing Authority May 2000 - May 2005
Seacoast Utility Authority March 1998 - May 2000
Pratt & Whitney April 1997 - March 1998
American Media, Inc February 1996 - April 1997
AT&T Mobility August 1994 - February 1996
Skills
Windows Server, Servers, Windows 7, XP, Active Directory, Microsoft SQL Server, Microsoft Exchange, Networking, DNS, SharePoint, Microsoft Office, Operating Systems, DHCP, Microsoft Office 2003, HP Procurve, Novell, Microsoft Office 2007, Cisco Wireless, SunOS, Suse, TCP/IP, IIS, Group Policy, Firewalls, Backup Exec, Help Desk Support, VB.NET, Cisco Technologies, Databases, Unix, SQL Server, Windows Server 2003, Novell Servers, Windows XP Professional, Windows Server 2008, Suse Linux, Novell Netware, Dell PowerEdge Servers, Microsoft Office 2010, 2008 R2
Education
Palm Beach Community College 1979 — 1983
Associate Arts, Computer Science
Cardinal Newman High School
PC Professor
James Wiles's Teleperformance, USA Experience June 2005 - June 2007
Job Incident/Problem Manager
Industry Information Technology and Services
Experience
Tekmark Global Solutions, LLC February 2015 - Present
McGraw-Hill Education August 2013 - December 2014
Ranstad April 2013 - June 2013
Citi June 2007 - February 2013
Teleperformance, USA June 2005 - June 2007
Kroger July 1998 - June 2005
Muskingum College Black and Magenta September 2001 - May 2003
WMCO 90.7 FM August 2001 - May 2003
Skills
SDLC, Customer Service, Business Analysis, Microsoft Office, Microsoft Excel, Windows, Risk Management, Access, SQL, Visio, Software Documentation, Process Improvement, Vendor Management, Requirements Analysis, Disaster Recovery, SharePoint, Banking, Microsoft SQL Server, Analysis, Incident Management, Problem Management, Control-M, Autosys, Audio Engineering, Audio Editing, Copywriting, Copy Editing, Lotus Notes, Citrix Metaframe, Android, Information Management, Troubleshooting, Internal Communications, DSL, Networking, Program Management, Project Planning, Change Management, Call Centers, Data Analysis, MS Project, Quality Assurance, Databases, Project Management, Team Leadership, Software Development, Requirements Gathering, Team Management, Operating Systems, IT Management
Education
Muskingum College 1998 — 2003
Bachelor's degree, Journalism
Tri-Valley High School 1994 — 1998
High school diploma
Tekmark Global Solutions, LLC February 2015 - Present
McGraw-Hill Education August 2013 - December 2014
Ranstad April 2013 - June 2013
Citi June 2007 - February 2013
Teleperformance, USA June 2005 - June 2007
Kroger July 1998 - June 2005
Muskingum College Black and Magenta September 2001 - May 2003
WMCO 90.7 FM August 2001 - May 2003
Skills
SDLC, Customer Service, Business Analysis, Microsoft Office, Microsoft Excel, Windows, Risk Management, Access, SQL, Visio, Software Documentation, Process Improvement, Vendor Management, Requirements Analysis, Disaster Recovery, SharePoint, Banking, Microsoft SQL Server, Analysis, Incident Management, Problem Management, Control-M, Autosys, Audio Engineering, Audio Editing, Copywriting, Copy Editing, Lotus Notes, Citrix Metaframe, Android, Information Management, Troubleshooting, Internal Communications, DSL, Networking, Program Management, Project Planning, Change Management, Call Centers, Data Analysis, MS Project, Quality Assurance, Databases, Project Management, Team Leadership, Software Development, Requirements Gathering, Team Management, Operating Systems, IT Management
Education
Muskingum College 1998 — 2003
Bachelor's degree, Journalism
Tri-Valley High School 1994 — 1998
High school diploma
Kristin Gulling-Smith's Teleperformance, USA Experience 1997 - 2000
Job Independent Contractor
Industry Computer Software
Experience
Alternatives, Inc October 2012 - September 2014
Alternatives, Inc September 2007 - October 2012
Call Solutions 2000 - January 2005
Teleperformance, USA 1997 - 2000
Skills
Proofreading, Report Writing, Interpersonal..., Enthusiasm to learn, Fast-paced, Project Management, Learning Quickly, Proficient Typing Skills, Windows, Customer Service, Microsoft Office, Administrative Work, Government, Team Leadership, History, Religious Studies, Microsoft Excel, Computer Proficiency, Computer Graphics, Data Entry, Project Coordination, Project Planning, Reports, Leadership, Team Building, Teamwork, Dependable Team Player, Community Corrections, Federal Agencies, Department Coordination, Employee Training, Subject Matter Experts, Spreadsheets, Ancient History, Religious History, Administrative..., Office Administration, Speed Reading, Reading Comprehension, Daily Reports, File Management, Federal Government
Education
Montana State University-Billings 2005 — 2007
Bachelor of Arts (BA)
West Valley High School 1992 — 1994
High School Diploma
Alternatives, Inc October 2012 - September 2014
Alternatives, Inc September 2007 - October 2012
Call Solutions 2000 - January 2005
Teleperformance, USA 1997 - 2000
Skills
Proofreading, Report Writing, Interpersonal..., Enthusiasm to learn, Fast-paced, Project Management, Learning Quickly, Proficient Typing Skills, Windows, Customer Service, Microsoft Office, Administrative Work, Government, Team Leadership, History, Religious Studies, Microsoft Excel, Computer Proficiency, Computer Graphics, Data Entry, Project Coordination, Project Planning, Reports, Leadership, Team Building, Teamwork, Dependable Team Player, Community Corrections, Federal Agencies, Department Coordination, Employee Training, Subject Matter Experts, Spreadsheets, Ancient History, Religious History, Administrative..., Office Administration, Speed Reading, Reading Comprehension, Daily Reports, File Management, Federal Government
Education
Montana State University-Billings 2005 — 2007
Bachelor of Arts (BA)
West Valley High School 1992 — 1994
High School Diploma
Mira Mangelson's Teleperformance, USA Experience February 2009 - April 2009
Job Administrative Assistant at Rain International
Industry
Experience
Rain International April 2014 - Present
Auto Image Auto Sales LLC April 2009 - February 2011
Teleperformance, USA February 2009 - April 2009
Coastline Moldings Group, Inc February 2008 - May 2008
Global Outdoor Furniture Supplies, Inc. January 2007 - February 2008
Hein Chrispijn Metamorfose Philippines, Inc. April 2004 - January 2007
Mactan Parts Technology, Inc. March 2003 - March 2004
Best of New York, Inc. February 2002 - February 2003
Skills
Customer Service, Office Management, Sales, Outlook, Marketing, Customer Satisfaction, Customer Retention, Call Centers, Teamwork, Data Entry, Human Resources, Time Management, Telephone Skills, Invoicing, Employee Training, Office Administration, Hiring, Administrative..., Inventory Management, Administrative..., Strategic Planning, Microsoft Office, Microsoft Excel
Education
Mindanao State University 1997 — 2001
Bachelor's degree, Business Administration Major in Marketing
Rain International April 2014 - Present
Auto Image Auto Sales LLC April 2009 - February 2011
Teleperformance, USA February 2009 - April 2009
Coastline Moldings Group, Inc February 2008 - May 2008
Global Outdoor Furniture Supplies, Inc. January 2007 - February 2008
Hein Chrispijn Metamorfose Philippines, Inc. April 2004 - January 2007
Mactan Parts Technology, Inc. March 2003 - March 2004
Best of New York, Inc. February 2002 - February 2003
Skills
Customer Service, Office Management, Sales, Outlook, Marketing, Customer Satisfaction, Customer Retention, Call Centers, Teamwork, Data Entry, Human Resources, Time Management, Telephone Skills, Invoicing, Employee Training, Office Administration, Hiring, Administrative..., Inventory Management, Administrative..., Strategic Planning, Microsoft Office, Microsoft Excel
Education
Mindanao State University 1997 — 2001
Bachelor's degree, Business Administration Major in Marketing
Gwendolyn (Roach) Poe's Teleperformance, USA Experience July 2013 - Present
Job XBOX Project Subject Matter Expert/Agent at Teleperformance USA
Industry Accounting
Experience
Teleperformance USA July 2013 - Present
Jackson Hewitt Tax Service December 2012 - April 2013
Property Management Consultants May 2001 - February 2005
Castle Breckenridge Management November 1999 - January 2001
Salvation Army Sierra Del Mar DHQ July 1997 - February 1999
City Meat and Provisions July 1995 - May 1997
Skills
Invoicing, Tax, Accounting, Accounts Payable, Journal Entries, Account Reconciliation, Payroll, Bank Reconciliation, Financial Statements, Cash Flow, Tax Returns, Expenses, Payments, Peachtree, Bookkeeping, Income Statement, Tax Preparation, Accounts Receivable, Quicken, Microsoft Office, Spreadsheets, General Ledger, Income Tax, Preparation, Real Estate, Outlook, 10 Key, Data Entry, Small Business, Budgets, Finance, Training
Education
National University 1987 — 1990
Bachelor of Business Administration (B.B.A.), Marketing, 3.35
Edutek Professional College
Associate’s Degree, Accounting, 4.0
Teleperformance USA July 2013 - Present
Jackson Hewitt Tax Service December 2012 - April 2013
Property Management Consultants May 2001 - February 2005
Castle Breckenridge Management November 1999 - January 2001
Salvation Army Sierra Del Mar DHQ July 1997 - February 1999
City Meat and Provisions July 1995 - May 1997
Skills
Invoicing, Tax, Accounting, Accounts Payable, Journal Entries, Account Reconciliation, Payroll, Bank Reconciliation, Financial Statements, Cash Flow, Tax Returns, Expenses, Payments, Peachtree, Bookkeeping, Income Statement, Tax Preparation, Accounts Receivable, Quicken, Microsoft Office, Spreadsheets, General Ledger, Income Tax, Preparation, Real Estate, Outlook, 10 Key, Data Entry, Small Business, Budgets, Finance, Training
Education
National University 1987 — 1990
Bachelor of Business Administration (B.B.A.), Marketing, 3.35
Edutek Professional College
Associate’s Degree, Accounting, 4.0
Gioconda Pachay's Teleperformance, USA Experience May 2003 - July 2008
Job Licensed Benefit Advisor at Coventry Health Care
Industry Insurance
Experience
Coventry Health Care September 2012 - Present
Bank of America April 2011 - September 2012
Extend Health August 2009 - January 2012
Health, Inc August 2009 - December 2009
Teleperformance USA May 2003 - July 2008
New York Life Insurance Company May 1998 - July 2001
Skills
I enjoy providing..., Insurance, Employee Benefits, Call Center, Health Insurance, Outlook, Customer Service, Sales, Life Insurance, Marketing, Benefits Administration, Medicare, Sales Management, Call Centers
Education
Pace University 1994 — 1998
Bachelors Business Management& Finance
Pace University 1993 — 1998
BBA, Business Management & Finance
Coventry Health Care September 2012 - Present
Bank of America April 2011 - September 2012
Extend Health August 2009 - January 2012
Health, Inc August 2009 - December 2009
Teleperformance USA May 2003 - July 2008
New York Life Insurance Company May 1998 - July 2001
Skills
I enjoy providing..., Insurance, Employee Benefits, Call Center, Health Insurance, Outlook, Customer Service, Sales, Life Insurance, Marketing, Benefits Administration, Medicare, Sales Management, Call Centers
Education
Pace University 1994 — 1998
Bachelors Business Management& Finance
Pace University 1993 — 1998
BBA, Business Management & Finance
Max Goldstein's Teleperformance, USA Experience May 2010 - Present
Job Technical Support Engineer at Teleperformance, USA
Industry Internet
Experience
Teleperformance, USA May 2010 - Present
Teleperformance 2010 - 2014
Verio June 2006 - May 2010
Skills
Technical Support, Cloud Computing, DNS, Troubleshooting, Servers, Windows Server, Virtualization, Active Directory, SaaS, Network Administration, Windows 7, Operating Systems
Education
Montclair State University
Bachelor of Arts (B.A.), Mathematics
Teleperformance, USA May 2010 - Present
Teleperformance 2010 - 2014
Verio June 2006 - May 2010
Skills
Technical Support, Cloud Computing, DNS, Troubleshooting, Servers, Windows Server, Virtualization, Active Directory, SaaS, Network Administration, Windows 7, Operating Systems
Education
Montclair State University
Bachelor of Arts (B.A.), Mathematics
Scott O'Neal's Teleperformance, USA Experience July 2011 - Present
Job Enterprise Recording Systems Administrator at Teleperformance USA
Industry Information Technology and Services
Experience
Teleperformance USA July 2011 - Present
United States Air Force December 1993 - December 2014
CallCopy Inc. July 2009 - July 2011
Skills
IVR, Call Center, Call Centers, Avaya, Telephony, Contact Centers, VoIP, Technical Support, Unified Communications, Managed Services, Workforce Management, Cisco Technologies, Troubleshooting, Vendor Management
Education
Indiana Wesleyan University 2012 — 2013
Bachelor's degree, Business Information Systems
Ohio University 2002 — 2005
Associates in Applied Science, Computer Technology
Teleperformance USA July 2011 - Present
United States Air Force December 1993 - December 2014
CallCopy Inc. July 2009 - July 2011
Skills
IVR, Call Center, Call Centers, Avaya, Telephony, Contact Centers, VoIP, Technical Support, Unified Communications, Managed Services, Workforce Management, Cisco Technologies, Troubleshooting, Vendor Management
Education
Indiana Wesleyan University 2012 — 2013
Bachelor's degree, Business Information Systems
Ohio University 2002 — 2005
Associates in Applied Science, Computer Technology
Chazmon Hemphill's Teleperformance, USA Experience 2007 - 2008
Job Bookkeeper at Alan's Bookkeeping and Tax Service
Industry Computer Hardware
Experience
Alan's Bookkeeping and Tax Service March 2012 - Present
United States Marine Corps May 2008 - February 2011
Teleperformance, USA 2007 - 2008
Skills
WAN, Troubleshooting, VoIP, Satellite Communications, BMC Remedy, Satellite, Security Clearance, Military, DoD, Security, Military Experience, Information Assurance
Education
Palomar College 2013 — 2015
Coleman University 2011 — 2012
Alan's Bookkeeping and Tax Service March 2012 - Present
United States Marine Corps May 2008 - February 2011
Teleperformance, USA 2007 - 2008
Skills
WAN, Troubleshooting, VoIP, Satellite Communications, BMC Remedy, Satellite, Security Clearance, Military, DoD, Security, Military Experience, Information Assurance
Education
Palomar College 2013 — 2015
Coleman University 2011 — 2012
Kyle Swaffar's Teleperformance, USA Experience March 2011 - July 2012
Job Tier 3 Tech Support at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable February 2013 - Present
Time Warner Cable February 2013 - Present
Kelly Services July 2012 - December 2012
Teleperformance, USA March 2011 - July 2012
Skills
Technical Support, Data Entry, Programming, Java, Python, Microsoft Office, Microsoft Operating..., C++, Salesforce.com, Internet Explorer, Safari, Firefox, GoToAssist, Apple OS
Education
Miami University 2005 — 2010
Bachelors, Computer Science
Time Warner Cable February 2013 - Present
Time Warner Cable February 2013 - Present
Kelly Services July 2012 - December 2012
Teleperformance, USA March 2011 - July 2012
Skills
Technical Support, Data Entry, Programming, Java, Python, Microsoft Office, Microsoft Operating..., C++, Salesforce.com, Internet Explorer, Safari, Firefox, GoToAssist, Apple OS
Education
Miami University 2005 — 2010
Bachelors, Computer Science
Atiba Nelson's Teleperformance, USA Experience December 2002 - March 2007
Job Consumer Services Professional
Industry Consumer Services
Experience
Automated Debt Relief December 2009 - November 2010
VP Marketing, LLC April 2007 - November 2009
Teleperformance USA December 2002 - March 2007
APAC Telecommunications September 1998 - November 2002
Education
Midlands Technical College 1998 — 2000
Business Administration
Brookland-Cayce High School Cayce
SCH.S. Diploma
Automated Debt Relief December 2009 - November 2010
VP Marketing, LLC April 2007 - November 2009
Teleperformance USA December 2002 - March 2007
APAC Telecommunications September 1998 - November 2002
Education
Midlands Technical College 1998 — 2000
Business Administration
Brookland-Cayce High School Cayce
SCH.S. Diploma
Israel Hopkins's Teleperformance, USA Experience October 2005 - March 2007
Job EDI Support at BlueCross BlueShield of SC
Industry Telecommunications
Experience
BlueCross BlueShield of SC May 2011 - March 2013
Time Warner Cable March 2007 - May 2010
Teleperformance USA October 2005 - March 2007
Florida State Flower Farm June 2003 - July 2005
Skills
Troubleshooting, Technical Support, Networking, Management, Sales, Customer Service, Call Centers, Windows 7, Computer Hardware, XP, Active Directory, Windows Server, Software Documentation, Software Installation, TCP/IP, Operating Systems, Hardware
Education
ITT-Technical Institute 2010 — 2012
Associate of Computer Science, Computer Network System
2002-2004 University of South Carolina
Computer Engineering
Midlands Technical College
Computer Engineering
BlueCross BlueShield of SC May 2011 - March 2013
Time Warner Cable March 2007 - May 2010
Teleperformance USA October 2005 - March 2007
Florida State Flower Farm June 2003 - July 2005
Skills
Troubleshooting, Technical Support, Networking, Management, Sales, Customer Service, Call Centers, Windows 7, Computer Hardware, XP, Active Directory, Windows Server, Software Documentation, Software Installation, TCP/IP, Operating Systems, Hardware
Education
ITT-Technical Institute 2010 — 2012
Associate of Computer Science, Computer Network System
2002-2004 University of South Carolina
Computer Engineering
Midlands Technical College
Computer Engineering
Susana Sariol's Teleperformance, USA Experience March 2000 - July 2005
Job Account Executive at TMP Directional Marketing
Industry Marketing and Advertising
Experience
TMP Directional Marketing July 2005 - Present
Teleperformance USA March 2000 - July 2005
Teleformix August 2004 - June 2005
The Signature Group March 1995 - November 1999
The Signature Group February 1993 - March 1995
The Signature Group December 1990 - February 1993
The Signature Group August 1987 - December 1990
Education
Northeastern Illinois University
Accounting
Sullivan High School
TMP Directional Marketing July 2005 - Present
Teleperformance USA March 2000 - July 2005
Teleformix August 2004 - June 2005
The Signature Group March 1995 - November 1999
The Signature Group February 1993 - March 1995
The Signature Group December 1990 - February 1993
The Signature Group August 1987 - December 1990
Education
Northeastern Illinois University
Accounting
Sullivan High School
Giovanna Richards's Teleperformance, USA Experience May 2009 - March 2010
Job Consumer Services Professional
Industry Consumer Services
Experience
AT&T Mobility March 2010 - April 2011
Teleperformance USA May 2009 - March 2010
South Seas Resort April 2008 - February 2009
Tatarian's Team @ RE/MAX Realty Group September 2005 - March 2008
Education
Jefferson Township High School
Diploma
Northern Kentucky University
AT&T Mobility March 2010 - April 2011
Teleperformance USA May 2009 - March 2010
South Seas Resort April 2008 - February 2009
Tatarian's Team @ RE/MAX Realty Group September 2005 - March 2008
Education
Jefferson Township High School
Diploma
Northern Kentucky University
Harvey Chevolleau Sr.'s Teleperformance, USA Experience November 2010 - Present
Job COO @ Chevolo Enterprises
Industry Computer & Network Security
Experience
RE247365.com/hchevolo September 2014 - Present
Convey Health Solutions September 2014 - Present
Teleperformance, USA November 2010 - Present
Techzilla Tech Support January 2013 - April 2013
Microsoft November 2010 - November 2012
Acutec INC June 1985 - August 1987
United States Air Force May 1975 - May 1984
Skills
Change Management, Administrative Support, Hardware Support, Office 365, Android, Cloud Computing, Administrative..., Operating Systems, System Deployment, Program Management, Microsoft Exchange, Network Administration, Technical Support, Microsoft Certified..., Troubleshooting, VMware, SharePoint, Servers, Windows Server, VPN, Windows 7, XP, Start-ups, Hardware, TCP/IP, DNS, Microsoft Technologies, Virtualization, System Administration, Data Center, DHCP, Help Desk Support, Windows, Computer Hardware, IT Operations, Information Technology, OS X, HTML, Server Architecture, Powershell, IIS, Visual Basic, Network Security, Disaster Recovery, Security, Active Directory, Networking, IT Service Management, Microsoft SQL Server, Citrix
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Associate of Science (AS), Network and System Administration/Administrator
New York University 1973 — 1975
did not complete, Electrical Engineering
James Monroe High School 1969 — 1973
Diploma, Academic
RE247365.com/hchevolo September 2014 - Present
Convey Health Solutions September 2014 - Present
Teleperformance, USA November 2010 - Present
Techzilla Tech Support January 2013 - April 2013
Microsoft November 2010 - November 2012
Acutec INC June 1985 - August 1987
United States Air Force May 1975 - May 1984
Skills
Change Management, Administrative Support, Hardware Support, Office 365, Android, Cloud Computing, Administrative..., Operating Systems, System Deployment, Program Management, Microsoft Exchange, Network Administration, Technical Support, Microsoft Certified..., Troubleshooting, VMware, SharePoint, Servers, Windows Server, VPN, Windows 7, XP, Start-ups, Hardware, TCP/IP, DNS, Microsoft Technologies, Virtualization, System Administration, Data Center, DHCP, Help Desk Support, Windows, Computer Hardware, IT Operations, Information Technology, OS X, HTML, Server Architecture, Powershell, IIS, Visual Basic, Network Security, Disaster Recovery, Security, Active Directory, Networking, IT Service Management, Microsoft SQL Server, Citrix
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Associate of Science (AS), Network and System Administration/Administrator
New York University 1973 — 1975
did not complete, Electrical Engineering
James Monroe High School 1969 — 1973
Diploma, Academic
Keith Lake's Teleperformance, USA Experience October 2006 - March 2009
Job Technical Support Engineer at EMC
Industry Information Technology and Services
Experience
EMC August 2011 - Present
Convergys - NetApp February 2010 - June 2011
Convergys October 2009 - February 2010
GSA Print Depot May 2009 - October 2009
Teleperformance USA October 2006 - March 2009
US Army September 2003 - November 2006
US Army July 2002 - August 2003
US Army December 1998 - July 2002
Education
Northern Virginia Community College 2002 — 2003
Harrison High School 1993 — 1998
EMC August 2011 - Present
Convergys - NetApp February 2010 - June 2011
Convergys October 2009 - February 2010
GSA Print Depot May 2009 - October 2009
Teleperformance USA October 2006 - March 2009
US Army September 2003 - November 2006
US Army July 2002 - August 2003
US Army December 1998 - July 2002
Education
Northern Virginia Community College 2002 — 2003
Harrison High School 1993 — 1998
Laura Xerv/Xhbr's Teleperformance, USA Experience June 2007 - June 2008
Job Traffic Manager at Starchannel Marketing LLC
Industry Marketing and Advertising
Experience
Starchannel Marketing LLC February 2012 - Present
STARCHANNEL COMMUNICATIONS February 2010 - February 2012
Teleperformance, USA June 2007 - June 2008
Education
Our Lady of the Lake University
Starchannel Marketing LLC February 2012 - Present
STARCHANNEL COMMUNICATIONS February 2010 - February 2012
Teleperformance, USA June 2007 - June 2008
Education
Our Lady of the Lake University
Virginia Langlois's Teleperformance, USA Experience January 2007 - August 2007
Job Customer Care at ModusLink
Industry Logistics and Supply Chain
Narayan Boston's Teleperformance, USA Experience September 2005 - March 2009
Job IT and Web Design Professional
Industry Computer Networking
Experience
Teleperformance, USA September 2005 - March 2009
Skills
Windows 7, Computer Hardware, XP, Troubleshooting, Technical Support, Windows, OS X, Printers, Software Installation, Laptops, Computer Repair, Routers, DHCP, Help Desk Support, Active Directory, Hardware, Antivirus, A+ Certified, Windows Vista, Computer Maintenance, Wireless Networking, VPN, Network Administration, Microsoft Exchange, TCP/IP, Operating Systems
Education
Orangeburg Calhoun Technical College 2010 — 2012
Teleperformance, USA September 2005 - March 2009
Skills
Windows 7, Computer Hardware, XP, Troubleshooting, Technical Support, Windows, OS X, Printers, Software Installation, Laptops, Computer Repair, Routers, DHCP, Help Desk Support, Active Directory, Hardware, Antivirus, A+ Certified, Windows Vista, Computer Maintenance, Wireless Networking, VPN, Network Administration, Microsoft Exchange, TCP/IP, Operating Systems
Education
Orangeburg Calhoun Technical College 2010 — 2012
Jordan Vélez's Teleperformance, USA Experience November 2013 - Present
Job Service Specialist
Industry Information Technology and Services
Experience
Apple September 2014 - Present
Teleperformance, USA November 2013 - Present
Teleperformance, USA July 2009 - January 2011
Skills
computer savvy, Customer Service, cashier, Communication Skills, Fast Learner, Multi Tasking, Organization, Team-oriented, Microsoft Technologies, Mobile Technology, Information Technology, Technical Support, People Skills
Education
Palm Beach State College 2014 — 2016
Associate of Arts (AA), Information Technology
Palm Beach State College 2012 — 2014
Information Technology
Apple September 2014 - Present
Teleperformance, USA November 2013 - Present
Teleperformance, USA July 2009 - January 2011
Skills
computer savvy, Customer Service, cashier, Communication Skills, Fast Learner, Multi Tasking, Organization, Team-oriented, Microsoft Technologies, Mobile Technology, Information Technology, Technical Support, People Skills
Education
Palm Beach State College 2014 — 2016
Associate of Arts (AA), Information Technology
Palm Beach State College 2012 — 2014
Information Technology
Andrea Kaminski's Teleperformance, USA Experience December 2012 - April 2013
Job EVS Attendant at Hollywood Gaming at Dayton Raceway
Industry Environmental Services
Experience
Hollywood Gaming at Dayton Raceway April 2015 - Present
Teleperformance, USA December 2012 - April 2013
At Home February 2013 - March 2013
Wendy's June 2012 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Negotiation, Editing
Education
Miami-Jacobs Career College-Dayton 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Medical Assisting
Hollywood Gaming at Dayton Raceway April 2015 - Present
Teleperformance, USA December 2012 - April 2013
At Home February 2013 - March 2013
Wendy's June 2012 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Negotiation, Editing
Education
Miami-Jacobs Career College-Dayton 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Medical Assisting
Caitlin Mandeville's Teleperformance, USA Experience March 2009 - June 2009
Job Account Executive at Relentless Recovery
Industry Automotive
Experience
Relentless Recovery December 2013 - Present
National Asset Recovery Specialists January 2013 - December 2013
National Asset Recovery Specialists February 2012 - January 2013
Teleperformance, USA March 2009 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, 10 Key, Typing, Data Entry, Customer Service, Phone Etiquette, Windows, Management, Organization, Always Punctual
Education
Polaris Career Center 2005 — 2007
Diploma, Allied Health and Fitness
Relentless Recovery December 2013 - Present
National Asset Recovery Specialists January 2013 - December 2013
National Asset Recovery Specialists February 2012 - January 2013
Teleperformance, USA March 2009 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, 10 Key, Typing, Data Entry, Customer Service, Phone Etiquette, Windows, Management, Organization, Always Punctual
Education
Polaris Career Center 2005 — 2007
Diploma, Allied Health and Fitness
Peter Mayfield's Teleperformance, USA Experience August 2005 - April 2009
Job Broker Service Representative at Golden Rule Insurance
Industry Insurance
Experience
Golden Rule Insurance April 2010 - Present
Teleperformance, USA August 2005 - April 2009
Cord Camera September 1997 - January 2005
Skills
Customer Service, Insurance, Call Center, Training, Troubleshooting, Sales, Management, Windows, Customer Satisfaction, Public Speaking, Technical Support, Computer Maintenance, Call Centers, Health Insurance, Risk Management, Leadership
Education
Vincennes University 1988 — 1990
Associate of Science (A.S.), Airline/Commercial/Professional Pilot and Flight Crew
Oakton Community College 1982 — 1983
Golden Rule Insurance April 2010 - Present
Teleperformance, USA August 2005 - April 2009
Cord Camera September 1997 - January 2005
Skills
Customer Service, Insurance, Call Center, Training, Troubleshooting, Sales, Management, Windows, Customer Satisfaction, Public Speaking, Technical Support, Computer Maintenance, Call Centers, Health Insurance, Risk Management, Leadership
Education
Vincennes University 1988 — 1990
Associate of Science (A.S.), Airline/Commercial/Professional Pilot and Flight Crew
Oakton Community College 1982 — 1983
Tamika Starks's Teleperformance, USA Experience November 2010 - March 2011
Job Food & Beverages Professional
Industry Food & Beverages
Experience
Kohl's Department Stores August 2011 - March 2012
Dunkin Donuts 2012 - 2012
Teleperformance, USA November 2010 - March 2011
Rainbow Apparel Co June 2010 - November 2010
AMC Theatres December 2009 - October 2010
Education
Midlands Technical College 2005 — 2012
in progress, Business Administration and Management, General
Kohl's Department Stores August 2011 - March 2012
Dunkin Donuts 2012 - 2012
Teleperformance, USA November 2010 - March 2011
Rainbow Apparel Co June 2010 - November 2010
AMC Theatres December 2009 - October 2010
Education
Midlands Technical College 2005 — 2012
in progress, Business Administration and Management, General
Ashley Gunter's Teleperformance, USA Experience 2012 - 2012
Job Computer Networking Professional
Industry Computer Networking
Experience
Teleperformance, USA 2012 - 2012
The Home Depot August 2006 - September 2008
Albertson's May 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, 56 WPM, Filing, Managed Money, POS, Customer Service, Communication, Multi Tasking, Multi-line Phone, Accurate Record Keeping, Accounting, Medical Terminology
Education
Ogden-Weber Applied Technology College 2010 — 2012
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Moore High School 2003 — 2006
High School, High School/Secondary Diplomas and Certificates
Teleperformance, USA 2012 - 2012
The Home Depot August 2006 - September 2008
Albertson's May 2005 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, 56 WPM, Filing, Managed Money, POS, Customer Service, Communication, Multi Tasking, Multi-line Phone, Accurate Record Keeping, Accounting, Medical Terminology
Education
Ogden-Weber Applied Technology College 2010 — 2012
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Moore High School 2003 — 2006
High School, High School/Secondary Diplomas and Certificates
Pamela Strong's Teleperformance, USA Experience June 1999 - April 2008
Job Registered Health Information Technician at Unemployed Seeking Work
Industry
Experience
Unemployed- Seeking Work Manager of Medical RecordsWeiss and MacNeal HospitalsApril 2008 - May 2014
Teleperformance USA June 1999 - April 2008
Skills
Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Photoshop
Education
Oakton Community College 2004 — 2007
Associate's Degree, Health Information/Medical Records Technology/Technician
Unemployed- Seeking Work Manager of Medical RecordsWeiss and MacNeal HospitalsApril 2008 - May 2014
Teleperformance USA June 1999 - April 2008
Skills
Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Photoshop
Education
Oakton Community College 2004 — 2007
Associate's Degree, Health Information/Medical Records Technology/Technician
Jeremy Rardin's Teleperformance, USA Experience January 2005 - March 2012
Job Technology Consultant (BUR Operations) at HP US Public Sector
Industry Information Technology and Services
Experience
HP US Public Sector April 2012 - Present
Teleperformance, USA January 2005 - March 2012
Skills
Storage Area Networks, Symantec Backup, Backup & Restore, Network Administration, Computer Hardware, Data Center, Data Analysis, Mobile Technology, Mobile Devices, Computer Diagnostics, Troubleshooting, Technical Support, Wireless Networking, TCP/IP, DHCP, Hardware, IT Service Management, Customer Service, Service Delivery, ITIL, Microsoft Office, Program Management, System Administration, Team Leadership, Vendor Management
Education
University of Phoenix 2006 — 2009
Information Technology, System, Networking, and LAN/WAN Management/Manager
Palm Beach Community College
HP US Public Sector April 2012 - Present
Teleperformance, USA January 2005 - March 2012
Skills
Storage Area Networks, Symantec Backup, Backup & Restore, Network Administration, Computer Hardware, Data Center, Data Analysis, Mobile Technology, Mobile Devices, Computer Diagnostics, Troubleshooting, Technical Support, Wireless Networking, TCP/IP, DHCP, Hardware, IT Service Management, Customer Service, Service Delivery, ITIL, Microsoft Office, Program Management, System Administration, Team Leadership, Vendor Management
Education
University of Phoenix 2006 — 2009
Information Technology, System, Networking, and LAN/WAN Management/Manager
Palm Beach Community College
Marla Elizabeth Deans's Teleperformance, USA Experience April 2014 - August 2015
Job at
Industry Outsourcing/Offshoring
Experience
Global Response August 2015 - Present
Teleperformance, USA April 2014 - August 2015
Teleperformance August 2013 - April 2014
Teleperformance August 2012 - August 2013
Durham School Services June 2011 - October 2011
Lamers Bus Lines October 2008 - June 2011
Milwaukee Sheriff's Department July 2007 - January 2008
Laidlaw Transit August 2002 - July 2004
Skills
Technical knowledge of..., Technical knowledge of..., Customer Satisfaction, Recruiting, Training, BPO, Customer Service
Education
Miami Dade College 2014 — 2016
Palm Beach Community College 2014 — 2015
Registered Nursing/Registered Nurse
Marquette University 2009 — 2011
Psychology, 3.0
Global Response August 2015 - Present
Teleperformance, USA April 2014 - August 2015
Teleperformance August 2013 - April 2014
Teleperformance August 2012 - August 2013
Durham School Services June 2011 - October 2011
Lamers Bus Lines October 2008 - June 2011
Milwaukee Sheriff's Department July 2007 - January 2008
Laidlaw Transit August 2002 - July 2004
Skills
Technical knowledge of..., Technical knowledge of..., Customer Satisfaction, Recruiting, Training, BPO, Customer Service
Education
Miami Dade College 2014 — 2016
Palm Beach Community College 2014 — 2015
Registered Nursing/Registered Nurse
Marquette University 2009 — 2011
Psychology, 3.0
Jessica Nickerson's Teleperformance, USA Experience March 2015 - Present
Job Training Lead at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance USA March 2015 - Present
Teleperformance, USA July 2013 - February 2015
Skills
Training Delivery, Technical Training
Education
The Ohio State University 2008 — 2011
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Ohio University 2007 — 2008
Teleperformance USA March 2015 - Present
Teleperformance, USA July 2013 - February 2015
Skills
Training Delivery, Technical Training
Education
The Ohio State University 2008 — 2011
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Ohio University 2007 — 2008
Alex Frutos's Teleperformance, USA Experience November 2007 - December 2008
Job Operations Supervisor
Industry Health, Wellness and Fitness
Experience
Natures way January 2008 - Present
Teleperformance, USA November 2007 - December 2008
Skills
Nutrition, Customer Service, Wellness, Team Building, Microsoft Office, Coaching, Fitness, Healthcare, Sales, Microsoft Excel, Marketing, Leadership
Education
University of Wisconsin-Green Bay 2012 — 2014
Bachelor of Arts (B.A.), Business/Commerce, General
Provo College-Provo 2007 — 2009
Associate's degree, Business Administration and Management, General
Natures way January 2008 - Present
Teleperformance, USA November 2007 - December 2008
Skills
Nutrition, Customer Service, Wellness, Team Building, Microsoft Office, Coaching, Fitness, Healthcare, Sales, Microsoft Excel, Marketing, Leadership
Education
University of Wisconsin-Green Bay 2012 — 2014
Bachelor of Arts (B.A.), Business/Commerce, General
Provo College-Provo 2007 — 2009
Associate's degree, Business Administration and Management, General
Brandon Colon's Teleperformance, USA Experience November 2013 - January 2014
Job Retail Professional
Industry Retail
Experience
Teleperformance, USA November 2013 - January 2014
Wawa, Inc. 2013 - 2014
Skills
Customer Service, Customer Satisfaction, Customer Support
Education
Middlesex County College 2011 — 2012
Certificate, Electrical Engineering
Perth Amboy High School 2008 — 2011
High School Diploma, n/a
Teleperformance, USA November 2013 - January 2014
Wawa, Inc. 2013 - 2014
Skills
Customer Service, Customer Satisfaction, Customer Support
Education
Middlesex County College 2011 — 2012
Certificate, Electrical Engineering
Perth Amboy High School 2008 — 2011
High School Diploma, n/a
Shari York's Teleperformance, USA Experience August 2005 - May 2011
Job owner at Shari's Helpers
Industry Recreational Facilities and Services
Experience
Shari's Helpers ChefIcebox CafeFebruary 2012 - December 2014
Teleperformance, USA August 2005 - May 2011
Red Ginger April 2007 - November 2008
Education
Le Cordon Bleu College of Culinary Arts-Miami 2011 — 2013
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef
Broward College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Broadcast Journalism
Shari's Helpers ChefIcebox CafeFebruary 2012 - December 2014
Teleperformance, USA August 2005 - May 2011
Red Ginger April 2007 - November 2008
Education
Le Cordon Bleu College of Culinary Arts-Miami 2011 — 2013
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef
Broward College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Broadcast Journalism
Alana Nichols's Teleperformance, USA Experience September 2014 - Present
Job Web Support at Teleperformance, USA
Industry Legal Services
Experience
Teleperformance, USA September 2014 - Present
Teleperformance, USA September 2014 - Present
Skills
Human Services, Criminal Justice, Crime Scene..., Counseling
Education
Liberty University 2013 — 2014
Master’s Degree, Human Development, Family Studies, and Related Services, A
Virginia Commonwealth University 2008 — 2013
Bachelor’s Degree, Criminal Justice/Police Science, B+
Teleperformance, USA September 2014 - Present
Teleperformance, USA September 2014 - Present
Skills
Human Services, Criminal Justice, Crime Scene..., Counseling
Education
Liberty University 2013 — 2014
Master’s Degree, Human Development, Family Studies, and Related Services, A
Virginia Commonwealth University 2008 — 2013
Bachelor’s Degree, Criminal Justice/Police Science, B+
Bennett Fisher's Teleperformance, USA Experience July 2015 - Present
Job Customer Service Representative at Teleperformance, USA
Industry Information Technology and Services
Experience
Teleperformance, USA July 2015 - Present
AgFirst Farm Credit Bank June 2013 - February 2014
Skills
Computer Proficiency, Computer Hardware, Computer Maintenance, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Research, E-Learning, Creative Solutions, Public Speaking, Leadership, Windows Server
Education
Midlands Technical College 2015 — 2022
University of South Carolina 2012 — 2014
Computer Science, W
Irmo High School 2008 — 2012
3.8
Teleperformance, USA July 2015 - Present
AgFirst Farm Credit Bank June 2013 - February 2014
Skills
Computer Proficiency, Computer Hardware, Computer Maintenance, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Research, E-Learning, Creative Solutions, Public Speaking, Leadership, Windows Server
Education
Midlands Technical College 2015 — 2022
University of South Carolina 2012 — 2014
Computer Science, W
Irmo High School 2008 — 2012
3.8
Mica Davis's Teleperformance, USA Experience April 2015 - Present
Job Student at Liberty University
Industry
Experience
Teleperformance, USA April 2015 - Present
Education
Liberty University 2015 — 2018
Marriage and Family, Human Services, General
Teleperformance, USA April 2015 - Present
Education
Liberty University 2015 — 2018
Marriage and Family, Human Services, General
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY