Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Teleperformance, USA Salaries. You can even request information on how much does Teleperformance, USA pay if you want to. Learn about salaries, pros and cons of working for Teleperformance, USA directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
Employee
Years
Job
Industry
Kelly Guizzo Kelly Guizzo's Teleperformance, USA Experience January 2001 - January 2006
Job IT Field Technician with Experis
Industry Information Technology and Services
Experience
Experis May 2015 - Present
MAXIMUS December 2013 - April 2015
IBM May 2013 - December 2013
Flextechs December 2011 - May 2013
CenturyLink March 2011 - May 2011
Teleperformance USA January 2001 - January 2006
FedEx Office January 2000 - December 2005
Finish Line September 1999 - January 2000
Boise State University September 1998 - May 1999
Skills
Troubleshooting, Active Directory, Hardware, Computer Hardware, Help Desk Support, Call Centers, Technical Support, OS X, Microsoft Office, Team Building, Customer Service, Printers
Education
Boise State University 1998 — 2005
Bachelor's Degree, Mass Communications
Experis May 2015 - Present
MAXIMUS December 2013 - April 2015
IBM May 2013 - December 2013
Flextechs December 2011 - May 2013
CenturyLink March 2011 - May 2011
Teleperformance USA January 2001 - January 2006
FedEx Office January 2000 - December 2005
Finish Line September 1999 - January 2000
Boise State University September 1998 - May 1999
Skills
Troubleshooting, Active Directory, Hardware, Computer Hardware, Help Desk Support, Call Centers, Technical Support, OS X, Microsoft Office, Team Building, Customer Service, Printers
Education
Boise State University 1998 — 2005
Bachelor's Degree, Mass Communications
Ebony H. Taylor Ebony H. Taylor's Teleperformance, USA Experience May 2005 - December 2005
Job Attended Bossier Parish Community College
Industry Media Production
Experience
Bossier Parish Community College ActressBossier Parish Community College ProductionJune 2013 - July 2013
Teleperformance, USA May 2005 - December 2005
Hollywood Casino August 2004 - November 2004
Casual Corner March 2002 - July 2002
Job Training Partnership Act (JTPA) program) June 1997 - August 1997
Skills
Public Speaking, Research, Teaching, Higher Education, Editing, Microsoft Office, Nonprofits, Public Relations, Non-profit, Singer-songwriter, Video Editing
Education
Bossier Parish Community College 2012 — 2014
Booker T. Washington High 1998 — 2001
Diploma, Computers
Bossier Parish Community College ActressBossier Parish Community College ProductionJune 2013 - July 2013
Teleperformance, USA May 2005 - December 2005
Hollywood Casino August 2004 - November 2004
Casual Corner March 2002 - July 2002
Job Training Partnership Act (JTPA) program) June 1997 - August 1997
Skills
Public Speaking, Research, Teaching, Higher Education, Editing, Microsoft Office, Nonprofits, Public Relations, Non-profit, Singer-songwriter, Video Editing
Education
Bossier Parish Community College 2012 — 2014
Booker T. Washington High 1998 — 2001
Diploma, Computers
Christopher Bernadel's Teleperformance, USA Experience January 2010 - December 2013
Job Unemployed
Industry Civic & Social Organization
Experience
City Furniture March 2014 - June 2015
Taurus International December 2013 - February 2014
Teleperformance, USA January 2010 - December 2013
Teleperformance, USA March 2010 - December 2011
Teleperformance, USA January 2010 - March 2011
Skills
Training, Troubleshooting, Call Centers, Customer Satisfaction, Customer Service, Leadership, Microsoft Office, Operations Management, Team Building, Technical Support, Management, Process Improvement, Time Management, Process Scheduler, Customer Experience, Coaching, Outlook, PowerPoint
Education
Broward College 2015 — 2017
Respiratory, Medicine
ASA Institute of Business and Computer Technology 2006 — 2008
Not completed, Business Administration, Management and Operations
CUNY Medgar Evers College 2001 — 2001
Certificate, Microsoft Office/Internet Applications
Midwood H.S. 1986 — 1990
Diploma, General Studies
City Furniture March 2014 - June 2015
Taurus International December 2013 - February 2014
Teleperformance, USA January 2010 - December 2013
Teleperformance, USA March 2010 - December 2011
Teleperformance, USA January 2010 - March 2011
Skills
Training, Troubleshooting, Call Centers, Customer Satisfaction, Customer Service, Leadership, Microsoft Office, Operations Management, Team Building, Technical Support, Management, Process Improvement, Time Management, Process Scheduler, Customer Experience, Coaching, Outlook, PowerPoint
Education
Broward College 2015 — 2017
Respiratory, Medicine
ASA Institute of Business and Computer Technology 2006 — 2008
Not completed, Business Administration, Management and Operations
CUNY Medgar Evers College 2001 — 2001
Certificate, Microsoft Office/Internet Applications
Midwood H.S. 1986 — 1990
Diploma, General Studies
Christopher Dominguez Christopher Dominguez's Teleperformance, USA Experience February 2007 - May 2012
Job Recruiter at Confidential
Industry Staffing and Recruiting
Experience
Confidential January 2015 - Present
Kelly Services October 2014 - Present
Interpersonal Communication Programs August 2012 - Present
US Air Force Reserve March 2010 - Present
EMC August 2014 - October 2014
Digis 2012 - 2014
Digis 2012 - 2014
Brigham Young University April 2012 - July 2012
Teleperformance, USA February 2007 - May 2012
Skills
Microsoft Excel, Microsoft Office, Customer Service, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales, Team Leadership, Account Management, Training, Team Building, Networking, Onboarding, Recruiting, Social Media, Time Management, New Business Development
Education
ICP Programs 2012 — 2012
Certification, Couple and Core Communication Instructor
BYU 2006 — 2012
Bachelor of Science (B.S.), Marriage and Family Studies
Confidential January 2015 - Present
Kelly Services October 2014 - Present
Interpersonal Communication Programs August 2012 - Present
US Air Force Reserve March 2010 - Present
EMC August 2014 - October 2014
Digis 2012 - 2014
Digis 2012 - 2014
Brigham Young University April 2012 - July 2012
Teleperformance, USA February 2007 - May 2012
Skills
Microsoft Excel, Microsoft Office, Customer Service, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales, Team Leadership, Account Management, Training, Team Building, Networking, Onboarding, Recruiting, Social Media, Time Management, New Business Development
Education
ICP Programs 2012 — 2012
Certification, Couple and Core Communication Instructor
BYU 2006 — 2012
Bachelor of Science (B.S.), Marriage and Family Studies
Philip D. Cook Philip D. Cook's Teleperformance, USA Experience October 2009 - March 2013
Job Call Center Manager at All West Call Centers
Industry Outsourcing/Offshoring
Experience
All West Call Centers May 2015 - Present
Direct Business Lending March 2014 - March 2015
Beauty Industry Group March 2013 - February 2014
Teleperformance USA October 2009 - March 2013
Land O'Lakes February 2008 - September 2009
Walmart 2006 - 2008
The Church of Jesus Christ of Latter-day Saints September 1998 - August 2000
Skills
Staff Supervision, Supervisory Skills, Technical Management, Microsoft office suite, Finance, Accounting, Excel, Power point, Strategic..., Employee management, Employee evaluations, Strong client..., NICE monitoring suite, Inventory Management, Coaching, Business Management, Salesforce.com, Quantitative analysis, IT support management, •Project..., CDL, Employee Management, Management, Microsoft Office, Microsoft Excel, Operations Management, Customer Service, Budgets, Program Management, Information Technology, Training, Process Improvement, Leadership, CRM, Call Centers, Outsourcing, Strategy, Team Management, Quality Assurance, Sales, Project Management, Time Management, Logistics, Telecommunications, Customer Satisfaction, Data Analysis, Customer Experience, Team Building, Team Leadership, Vendor Management
Education
University of Phoenix 2010 — 2011
MBA, Management
University of Phoenix 2008 — 2010
BS, Business Management
Brigham Young University - Idaho 2000 — 2003
Geology, Earth Science Education
Ricks College 1997 — 1998
Business, Communications
Skyline High School 1994 — 1997
Diploma, General
All West Call Centers May 2015 - Present
Direct Business Lending March 2014 - March 2015
Beauty Industry Group March 2013 - February 2014
Teleperformance USA October 2009 - March 2013
Land O'Lakes February 2008 - September 2009
Walmart 2006 - 2008
The Church of Jesus Christ of Latter-day Saints September 1998 - August 2000
Skills
Staff Supervision, Supervisory Skills, Technical Management, Microsoft office suite, Finance, Accounting, Excel, Power point, Strategic..., Employee management, Employee evaluations, Strong client..., NICE monitoring suite, Inventory Management, Coaching, Business Management, Salesforce.com, Quantitative analysis, IT support management, •Project..., CDL, Employee Management, Management, Microsoft Office, Microsoft Excel, Operations Management, Customer Service, Budgets, Program Management, Information Technology, Training, Process Improvement, Leadership, CRM, Call Centers, Outsourcing, Strategy, Team Management, Quality Assurance, Sales, Project Management, Time Management, Logistics, Telecommunications, Customer Satisfaction, Data Analysis, Customer Experience, Team Building, Team Leadership, Vendor Management
Education
University of Phoenix 2010 — 2011
MBA, Management
University of Phoenix 2008 — 2010
BS, Business Management
Brigham Young University - Idaho 2000 — 2003
Geology, Earth Science Education
Ricks College 1997 — 1998
Business, Communications
Skyline High School 1994 — 1997
Diploma, General
Jamaul Johnson Jamaul Johnson's Teleperformance, USA Experience Freelance ArtistSelf -EmployedSeptember 2009 - Present
Job Artist
Industry Arts and Crafts
Experience
Teleperformance, USA Freelance ArtistSelf -EmployedSeptember 2009 - Present
Skills
Drawing, Illustrator, Painting, Music, Art, Illustration, Photography, InDesign, Fine Art, Logo Design, Customer Service, Microsoft Excel, PowerPoint, Leadership
Education
Broward College
associates
Teleperformance, USA Freelance ArtistSelf -EmployedSeptember 2009 - Present
Skills
Drawing, Illustrator, Painting, Music, Art, Illustration, Photography, InDesign, Fine Art, Logo Design, Customer Service, Microsoft Excel, PowerPoint, Leadership
Education
Broward College
associates
Andrew Steven Rogers Andrew Steven Rogers's Teleperformance, USA Experience June 2015 - Present
Job
Industry Telecommunications
Experience
Teleperformance, USA June 2015 - Present
Teleperformance, USA August 2014 - June 2015
North Davis Cabinet Co June 2013 - September 2014
Nu Skin Enterprises March 2011 - June 2013
Good Earth Natural Foods September 2009 - May 2010
Insulation Specialists April 2009 - June 2009
Brigham Young University August 2006 - April 2007
Education
Brigham Young University 2005 — 2009
B.S., Exercise Science, 3.4
Teleperformance, USA June 2015 - Present
Teleperformance, USA August 2014 - June 2015
North Davis Cabinet Co June 2013 - September 2014
Nu Skin Enterprises March 2011 - June 2013
Good Earth Natural Foods September 2009 - May 2010
Insulation Specialists April 2009 - June 2009
Brigham Young University August 2006 - April 2007
Education
Brigham Young University 2005 — 2009
B.S., Exercise Science, 3.4
Clark Harrington Clark Harrington's Teleperformance, USA Experience March 2013 - May 2013
Job Electronics Team Member
Industry Retail
Experience
Market Source June 2015 - Present
Target June 2013 - June 2015
Teleperformance, USA March 2013 - May 2013
Yagoot August 2010 - February 2011
Skills
Cashiering, Computer Hardware, Customer Service, Data Entry, Leadership, Merchandising, Microsoft Office, Retail, Sales, Social Media, Troubleshooting, Windows 7, Inventory Management, Customer Satisfaction, Time Management, Microsoft Word, Public Speaking
Education
Brigham Young University - Idaho 2014 — 2018
Bachelor of Web Design and Development, Web Page, Digital/Multimedia and Information Resources Design
Hillirad Davidson High school 2006 — 2010
Market Source June 2015 - Present
Target June 2013 - June 2015
Teleperformance, USA March 2013 - May 2013
Yagoot August 2010 - February 2011
Skills
Cashiering, Computer Hardware, Customer Service, Data Entry, Leadership, Merchandising, Microsoft Office, Retail, Sales, Social Media, Troubleshooting, Windows 7, Inventory Management, Customer Satisfaction, Time Management, Microsoft Word, Public Speaking
Education
Brigham Young University - Idaho 2014 — 2018
Bachelor of Web Design and Development, Web Page, Digital/Multimedia and Information Resources Design
Hillirad Davidson High school 2006 — 2010
Lucia Leonord Lucia Leonord's Teleperformance, USA Experience August 2009 - October 2011
Job Learning and Development Specialist at TMS Health, a Xerox Company
Industry Pharmaceuticals
Experience
TMS Health, a Xerox Company July 2015 - Present
TMS Health, a Xerox Company October 2011 - Present
Teleperformance, USA August 2009 - October 2011
Barry University August 2006 - December 2009
Barry University August 2006 - December 2009
City of Miami Beach September 2008 - December 2008
City of North Miami February 2007 - February 2008
Trinity Church Miami, fl January 2005 - January 2007
Skills
Employee Training, Curriculum Development, Editing, Time Management, Sales, Microsoft Office, Camera, Final Cut Pro, Dreamweaver, Photoshop, After Effects, Film, Sales Management, Adobe Presenter, Adobe Connect, Adobe After Effects, Adobe Premier Editing, Adobe Photoshop, Records Management, Record Keeping
Education
Barry University 2006 — 2009
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Miami Dade College 2005 — 2006
Broadcast Communication
TMS Health, a Xerox Company July 2015 - Present
TMS Health, a Xerox Company October 2011 - Present
Teleperformance, USA August 2009 - October 2011
Barry University August 2006 - December 2009
Barry University August 2006 - December 2009
City of Miami Beach September 2008 - December 2008
City of North Miami February 2007 - February 2008
Trinity Church Miami, fl January 2005 - January 2007
Skills
Employee Training, Curriculum Development, Editing, Time Management, Sales, Microsoft Office, Camera, Final Cut Pro, Dreamweaver, Photoshop, After Effects, Film, Sales Management, Adobe Presenter, Adobe Connect, Adobe After Effects, Adobe Premier Editing, Adobe Photoshop, Records Management, Record Keeping
Education
Barry University 2006 — 2009
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Miami Dade College 2005 — 2006
Broadcast Communication
Daniel B. Jenson Daniel B. Jenson's Teleperformance, USA Experience August 2009 - August 2012
Job Electrical Design Engineer at Moog Inc.
Industry Aviation & Aerospace
Experience
Moog Inc. May 2014 - Present
The University of Alabama January 2013 - May 2014
University of Alabama July 2012 - May 2014
Teleperformance, USA August 2009 - August 2012
Fairfield Inn Provo, UT September 2007 - July 2009
Skills
Engineering, Computer Science, Leadership, Spanish-speaking, Piano Playing, Trumpet Playing, Circuit Design, Electrical Engineering, Aerospace Engineering, Mathematics, Matlab, Java, ProE CAD, NX CAD, Catia CAD, Verilog, VHDL, Fluid Mechanics, Teamwork, Customer Service, Abaqus, LAMMPS, C, Finite Element Analysis, Labview, PowerPoint, LabVIEW, Microsoft Office
Education
University of Alabama 2012 — 2014
Master of Science, Aerospace Engineering
Brigham Young University 2007 — 2012
Bachelor of Science, Electrical Engineering
Moog Inc. May 2014 - Present
The University of Alabama January 2013 - May 2014
University of Alabama July 2012 - May 2014
Teleperformance, USA August 2009 - August 2012
Fairfield Inn Provo, UT September 2007 - July 2009
Skills
Engineering, Computer Science, Leadership, Spanish-speaking, Piano Playing, Trumpet Playing, Circuit Design, Electrical Engineering, Aerospace Engineering, Mathematics, Matlab, Java, ProE CAD, NX CAD, Catia CAD, Verilog, VHDL, Fluid Mechanics, Teamwork, Customer Service, Abaqus, LAMMPS, C, Finite Element Analysis, Labview, PowerPoint, LabVIEW, Microsoft Office
Education
University of Alabama 2012 — 2014
Master of Science, Aerospace Engineering
Brigham Young University 2007 — 2012
Bachelor of Science, Electrical Engineering
Chelsa MacKay Chelsa MacKay's Teleperformance, USA Experience 2015 - 2015
Job Web Designer at STARDOCS MEDIA
Industry Information Technology and Services
Experience
STARDOCS MEDIA July 2015 - Present
Teleperformance, USA 2015 - 2015
Boondocks Food and Fun May 2013 - January 2014
Skills
Leadership, Customer Service, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Team Leadership, Team Building, Strategic Planning, Teamwork, InDesign, Photoshop, Sales
Education
Brigham Young University - Idaho 2012 — 2016
Associate's degree, Web Design and Development
STARDOCS MEDIA July 2015 - Present
Teleperformance, USA 2015 - 2015
Boondocks Food and Fun May 2013 - January 2014
Skills
Leadership, Customer Service, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Team Leadership, Team Building, Strategic Planning, Teamwork, InDesign, Photoshop, Sales
Education
Brigham Young University - Idaho 2012 — 2016
Associate's degree, Web Design and Development
SAMUEL PROSPER SAMUEL PROSPER's Teleperformance, USA Experience June 2013 - Present
Job Help Desk Analyst at Teleperformance, USA
Industry Computer & Network Security
Experience
Teleperformance, USA June 2013 - Present
Teleperformance USA June 2013 - September 2014
Delance and Levigne Multi Service INC. September 2011 - March 2013
State Internal Protection Services August 2008 - April 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Windows, PowerPoint, Microsoft Word, English, VPN
Education
Florida Atlantic University 2005 — 2008
Bachelor's Degree, Computer Science
Miami Dade College 2001 — 2005
Associate's Degree, Computer Science
Broward College
Certification, A+, Comp TIA N+, Comp TIA Security+, MCSE, Linux
Teleperformance, USA June 2013 - Present
Teleperformance USA June 2013 - September 2014
Delance and Levigne Multi Service INC. September 2011 - March 2013
State Internal Protection Services August 2008 - April 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Windows, PowerPoint, Microsoft Word, English, VPN
Education
Florida Atlantic University 2005 — 2008
Bachelor's Degree, Computer Science
Miami Dade College 2001 — 2005
Associate's Degree, Computer Science
Broward College
Certification, A+, Comp TIA N+, Comp TIA Security+, MCSE, Linux
Kamanie Manderson's Teleperformance, USA Experience March 2012 - September 2012
Job Desktop Engineer at Ultimate Software
Industry Information Technology and Services
Experience
Ultimate Software January 2015 - Present
Ultimate Software April 2014 - January 2015
IT USA Services October 2012 - March 2014
Teleperformance, USA March 2012 - September 2012
Florida Power & Light August 2008 - March 2012
2004 - 2008 January 1999 - January 2008
Hank Lowry Electric October 1997 - August 1998
Skills
Customer Service, Outlook 2007/2010, Troubleshooting, Microsoft Office, Visio, Microsoft Windows 98, Windows Server 2003, Windows XP Professional, Windows 7, Red Hat Linux, Linux Server, Active Directory, Computer Repair, Computer Maintenance, Microsoft Exchange, Windows Server, XP, Networking, Servers, Hardware, Printers, Software Installation, Routers, Windows XP, Laptops, Technical Support
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor's degree, Information Systems Cyber Security, 3.45
ITT Technical Institute-Fort Lauderdale 2009 — 2012
Associates, Computer Network Systems, 3.5
Broward Community College 1997 — 1999
Ultimate Software January 2015 - Present
Ultimate Software April 2014 - January 2015
IT USA Services October 2012 - March 2014
Teleperformance, USA March 2012 - September 2012
Florida Power & Light August 2008 - March 2012
2004 - 2008 January 1999 - January 2008
Hank Lowry Electric October 1997 - August 1998
Skills
Customer Service, Outlook 2007/2010, Troubleshooting, Microsoft Office, Visio, Microsoft Windows 98, Windows Server 2003, Windows XP Professional, Windows 7, Red Hat Linux, Linux Server, Active Directory, Computer Repair, Computer Maintenance, Microsoft Exchange, Windows Server, XP, Networking, Servers, Hardware, Printers, Software Installation, Routers, Windows XP, Laptops, Technical Support
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor's degree, Information Systems Cyber Security, 3.45
ITT Technical Institute-Fort Lauderdale 2009 — 2012
Associates, Computer Network Systems, 3.5
Broward Community College 1997 — 1999
Matt Litzman Matt Litzman's Teleperformance, USA Experience July 2014 - Present
Job
Industry Leisure, Travel & Tourism
Experience
Teleperformance, USA July 2014 - Present
Student Loan Consolidation Center February 2014 - May 2014
Expedited Docs Co December 2012 - September 2013
US Passport Services LLC April 2010 - November 2012
Douglas, Leavy, & Associates June 2008 - June 2009
Global Response September 2005 - February 2008
Skills
Customer Service, Call Centers, Management, Case Managment, Account Management, Teamwork, Time Management, Employee Training, Sales, Travel Planning, Advertising, Creative Strategy, Case Management, Customer Satisfaction, Customer Support, Dependable Team Player, Critical Thinking, Multi Tasking, Resolving Issues, Fast-Learner, Confident Decision..., Communication, Creative Thinking, Solid computer skills, Handle Confidential..., Long-term Customer..., Customer Retention, E-commerce, Social Media Marketing
Education
Broward College 2006 — 2009
Associate of Arts (AA), Advertising
Teleperformance, USA July 2014 - Present
Student Loan Consolidation Center February 2014 - May 2014
Expedited Docs Co December 2012 - September 2013
US Passport Services LLC April 2010 - November 2012
Douglas, Leavy, & Associates June 2008 - June 2009
Global Response September 2005 - February 2008
Skills
Customer Service, Call Centers, Management, Case Managment, Account Management, Teamwork, Time Management, Employee Training, Sales, Travel Planning, Advertising, Creative Strategy, Case Management, Customer Satisfaction, Customer Support, Dependable Team Player, Critical Thinking, Multi Tasking, Resolving Issues, Fast-Learner, Confident Decision..., Communication, Creative Thinking, Solid computer skills, Handle Confidential..., Long-term Customer..., Customer Retention, E-commerce, Social Media Marketing
Education
Broward College 2006 — 2009
Associate of Arts (AA), Advertising
Michael Friedland Michael Friedland's Teleperformance, USA Experience 2006 - 2010
Job Call Center Supervisor at Comcast Cable
Industry Outsourcing/Offshoring
Experience
Comcast Cable December 2014 - Present
Professional in career transition December 2011 - Present
US Support Company April 2005 - April 2010
Teleperformance, USA 2006 - 2010
Teleperformance, USA 2006 - 2010
The Answer Group (TAG) 2000 - 2005
The Answer Group 1996 - 2004
TAG 1996 - 2004
KidSource 1992 - 1996
Skills
Sales Management, Call Center, Customer Satisfaction, Account Management, Customer Service, Sales, Team Leadership, Team Building, Team Management, Coaching, Management, Operations Management, Recruiting, Training, Microsoft Office, Process Improvement, Retail, Leadership, Project Management, Microsoft Excel, Call Centers, Customer Retention, Human Resources, Microsoft Word, Employee Relations, Technical Support, Troubleshooting, Customer Experience, Time Management, Performance Management, Project Planning, Vendor Management, Telecommunications, Outsourcing, Software Documentation, Workforce Management, Networking, Contact Centers, CRM, Call Center Development, Sales Operations, Strategic Planning
Education
Broward College 1990 — 1992
University of Florida 1986 — 1990
Comcast Cable December 2014 - Present
Professional in career transition December 2011 - Present
US Support Company April 2005 - April 2010
Teleperformance, USA 2006 - 2010
Teleperformance, USA 2006 - 2010
The Answer Group (TAG) 2000 - 2005
The Answer Group 1996 - 2004
TAG 1996 - 2004
KidSource 1992 - 1996
Skills
Sales Management, Call Center, Customer Satisfaction, Account Management, Customer Service, Sales, Team Leadership, Team Building, Team Management, Coaching, Management, Operations Management, Recruiting, Training, Microsoft Office, Process Improvement, Retail, Leadership, Project Management, Microsoft Excel, Call Centers, Customer Retention, Human Resources, Microsoft Word, Employee Relations, Technical Support, Troubleshooting, Customer Experience, Time Management, Performance Management, Project Planning, Vendor Management, Telecommunications, Outsourcing, Software Documentation, Workforce Management, Networking, Contact Centers, CRM, Call Center Development, Sales Operations, Strategic Planning
Education
Broward College 1990 — 1992
University of Florida 1986 — 1990
Shaqueda Jenkins Shaqueda Jenkins's Teleperformance, USA Experience 2013 - Present
Job Computer Networking Professional
Industry Computer Networking
Experience
Teleperformance, USA 2013 - Present
Benedict College May 2012 - July 2013
Benedict College May 2010 - May 2013
Skills
Computer Hardware, Windows 7, Technical Support, Troubleshooting, Routers, Networking
Education
Benedict College 2009 — 2013
Bachelor of Science (BS), Biology/Biological Sciences, General, 3.8
Teleperformance, USA 2013 - Present
Benedict College May 2012 - July 2013
Benedict College May 2010 - May 2013
Skills
Computer Hardware, Windows 7, Technical Support, Troubleshooting, Routers, Networking
Education
Benedict College 2009 — 2013
Bachelor of Science (BS), Biology/Biological Sciences, General, 3.8
Yaser Aslam's Teleperformance, USA Experience June 2006 - September 2007
Job Certified Nuclear Medicine Technologist at Advocate Condell Medical Center
Industry Hospital & Health Care
Experience
Advocate Condell Medical Center March 2013 - Present
ALM Mobile Imaging November 2012 - Present
Mercy Medical Center & Hospital January 2012 - June 2012
Loyola University Medical Center August 2011 - January 2012
Advocate Lutheran General Hospital May 2011 - August 2011
Jurica-Suchy Nature Museum 2008 - 2010
Teleperformance, USA June 2006 - September 2007
Skills
Nuclear Medicine, Quality Patient Care, Health Sciences, Healthcare, Non-invasive Cardiology, Medical Billing, Paperwork, Mobile Interfaces, Microsoft Office, Computer Diagnostics, Social Media, Hospitals, Clinical Research
Education
Triton College 2010 — 2012
Associate of Science (A.S.), Nuclear Medical Technology/Technologist
Benedictine University 2007 — 2009
Biology major & Studio Art minor
Willowbrook High School 2003 — 2007
Advocate Condell Medical Center March 2013 - Present
ALM Mobile Imaging November 2012 - Present
Mercy Medical Center & Hospital January 2012 - June 2012
Loyola University Medical Center August 2011 - January 2012
Advocate Lutheran General Hospital May 2011 - August 2011
Jurica-Suchy Nature Museum 2008 - 2010
Teleperformance, USA June 2006 - September 2007
Skills
Nuclear Medicine, Quality Patient Care, Health Sciences, Healthcare, Non-invasive Cardiology, Medical Billing, Paperwork, Mobile Interfaces, Microsoft Office, Computer Diagnostics, Social Media, Hospitals, Clinical Research
Education
Triton College 2010 — 2012
Associate of Science (A.S.), Nuclear Medical Technology/Technologist
Benedictine University 2007 — 2009
Biology major & Studio Art minor
Willowbrook High School 2003 — 2007
Devin Santa's Teleperformance, USA Experience September 2012 - December 2013
Job Psychiatric Technician at Utah State Hospital
Industry Mental Health Care
Experience
Utah State Hospital August 2015 - Present
BYU Department of Chemistry and Biochemistry January 2014 - April 2015
Teleperformance, USA September 2012 - December 2013
Regal Entertainment Group April 2007 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
Brigham Young University 2009 — 2015
Psicología
Utah State Hospital August 2015 - Present
BYU Department of Chemistry and Biochemistry January 2014 - April 2015
Teleperformance, USA September 2012 - December 2013
Regal Entertainment Group April 2007 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management
Education
Brigham Young University 2009 — 2015
Psicología
Christifer O'Daniel Christifer O'Daniel's Teleperformance, USA Experience January 2007 - January 2008
Job Freight Stocker at WinCo Foods
Industry Education Management
Experience
Girl Scouts of Southern Nevada May 2014 - August 2014
WinCo Foods September 2013 - May 2014
Pocatello/Chubbuck School District #25 September 2013 - January 2014
Girl Scouts of Utah June 2011 - August 2011
Girl Scouts of Utah June 2010 - August 2010
Girl Scouts of Utah June 2009 - August 2009
Walmart July 2008 - May 2009
Josh and Laramie Wheeler January 2008 - May 2008
Teleperformance, USA January 2007 - January 2008
Carmike Cinemas June 2006 - August 2006
Skills
Public Speaking, Teaching, Budgets, Customer Service, PowerPoint, Leadership, Microsoft Office
Education
Brigham Young University - Idaho 2006 — 2006
General Studies
Idaho State University 2005 — 2006
General Studies
Newberry High School 2004 — 2005
High School
Rockland High School 2001 — 2004
Girl Scouts of Southern Nevada May 2014 - August 2014
WinCo Foods September 2013 - May 2014
Pocatello/Chubbuck School District #25 September 2013 - January 2014
Girl Scouts of Utah June 2011 - August 2011
Girl Scouts of Utah June 2010 - August 2010
Girl Scouts of Utah June 2009 - August 2009
Walmart July 2008 - May 2009
Josh and Laramie Wheeler January 2008 - May 2008
Teleperformance, USA January 2007 - January 2008
Carmike Cinemas June 2006 - August 2006
Skills
Public Speaking, Teaching, Budgets, Customer Service, PowerPoint, Leadership, Microsoft Office
Education
Brigham Young University - Idaho 2006 — 2006
General Studies
Idaho State University 2005 — 2006
General Studies
Newberry High School 2004 — 2005
High School
Rockland High School 2001 — 2004
Jessica Price-Kovach Jessica Price-Kovach's Teleperformance, USA Experience June 2006 - October 2008
Job Managing Esthetician at Massage Envy
Industry Health, Wellness and Fitness
Experience
Massage Envy April 2012 - Present
Medco Health Solutions October 2008 - May 2011
Teleperformance, USA June 2006 - October 2008
Skills
Aromatherapy, Spa, Wellness, Chemical Peels, Waxing, Microdermabrasion, Swedish, Aesthetics, Skin Care, Relaxation
Education
Bradford School 2000 — 2001
Associate of Applied Business Degree, Office Administration
Jonathan Alder High School 1994 — 1999
Diploma, Regular/General High School/Secondary Diploma Program
Massage Envy April 2012 - Present
Medco Health Solutions October 2008 - May 2011
Teleperformance, USA June 2006 - October 2008
Skills
Aromatherapy, Spa, Wellness, Chemical Peels, Waxing, Microdermabrasion, Swedish, Aesthetics, Skin Care, Relaxation
Education
Bradford School 2000 — 2001
Associate of Applied Business Degree, Office Administration
Jonathan Alder High School 1994 — 1999
Diploma, Regular/General High School/Secondary Diploma Program
Ethan Winkleman's Teleperformance, USA Experience November 2007 - July 2009
Job Senior Support Engineer at Imagine Learning
Industry Public Relations and Communications
Experience
Imagine Learning January 2010 - Present
The Western Standard Publishing Company, Inc. May 2009 - December 2009
Teleperformance, USA November 2007 - July 2009
Skills
Troubleshooting, Customer Service, Databases, Communication, Team Leadership, Public Speaking, Networking, Microsoft SQL Server, Information Technology, Software Documentation, Educational Technology, Customer Relations, Software Implementation, System Administration, Research, CSS, Photoshop, Collaboration, Public Relations, Product Design, Great Motivator, Focus Groups, Primary Research, Leadership, Teamwork, Strategic Planning, Marketing Communications, Problem Solving, Strategic Communications, Press Releases, Strategy, Project Planning, Content Management, Instructional Technology, Digital Strategy, Documentation, Technical Training, User Experience, Software Project..., HTML, Testing, Microsoft Excel, SQL, Data Analysis, Corporate Communications
Education
Brigham Young University 2011 — 2016
Brigham Young University 2011 — 2015
Bachelor's degree
Imagine Learning January 2010 - Present
The Western Standard Publishing Company, Inc. May 2009 - December 2009
Teleperformance, USA November 2007 - July 2009
Skills
Troubleshooting, Customer Service, Databases, Communication, Team Leadership, Public Speaking, Networking, Microsoft SQL Server, Information Technology, Software Documentation, Educational Technology, Customer Relations, Software Implementation, System Administration, Research, CSS, Photoshop, Collaboration, Public Relations, Product Design, Great Motivator, Focus Groups, Primary Research, Leadership, Teamwork, Strategic Planning, Marketing Communications, Problem Solving, Strategic Communications, Press Releases, Strategy, Project Planning, Content Management, Instructional Technology, Digital Strategy, Documentation, Technical Training, User Experience, Software Project..., HTML, Testing, Microsoft Excel, SQL, Data Analysis, Corporate Communications
Education
Brigham Young University 2011 — 2016
Brigham Young University 2011 — 2015
Bachelor's degree
Shaney Vincent's Teleperformance, USA Experience August 2013 - August 2014
Job Artist/ Graphic Designer/ Musician
Industry Graphic Design
Experience
Pizza Pizza Toys January 2013 - Present
G.F.E. Records January 2013 - Present
Cre8ive/ Focus Community Organization, Inc. February 2012 - Present
Teleperformance, USA August 2013 - August 2014
Full Throttle Entertainment July 2013 - July 2014
Saks Fifth Avenue June 2010 - January 2012
Armani Exchange August 2010 - April 2011
Skills
Music Production, Graphic Design, DJ, Photoshop, Singer-songwriter, Social Media, Microsoft Office, PowerPoint, Music, Event Planning, Social Networking, Microsoft Excel, Customer Service, Microsoft Word, Research, Facebook, Public Speaking, Social Media Marketing, Ableton Live, Drums, Guitarist, Illustrator, SEO
Education
Broward College 2013 — 2015
Palm Beach State College 2006 — 2013
Associate of Arts (AA), Communication, General
Florida Atlantic University
Pizza Pizza Toys January 2013 - Present
G.F.E. Records January 2013 - Present
Cre8ive/ Focus Community Organization, Inc. February 2012 - Present
Teleperformance, USA August 2013 - August 2014
Full Throttle Entertainment July 2013 - July 2014
Saks Fifth Avenue June 2010 - January 2012
Armani Exchange August 2010 - April 2011
Skills
Music Production, Graphic Design, DJ, Photoshop, Singer-songwriter, Social Media, Microsoft Office, PowerPoint, Music, Event Planning, Social Networking, Microsoft Excel, Customer Service, Microsoft Word, Research, Facebook, Public Speaking, Social Media Marketing, Ableton Live, Drums, Guitarist, Illustrator, SEO
Education
Broward College 2013 — 2015
Palm Beach State College 2006 — 2013
Associate of Arts (AA), Communication, General
Florida Atlantic University
Carol DeVall Carol DeVall's Teleperformance, USA Experience November 1998 - June 2013
Job Online Affiliate Marketing Manager at CarolsLanding
Industry Computer Networking
Experience
Carols-Landing June 2013 - Present
YouCan Business Group 2014 - 2014
Teleperformance, USA November 1998 - June 2013
Skills
OSPF, Troubleshooting, TCP/IP, Routing, Routers, DHCP, WAN, DNS, Ethernet, Network Engineering, LAN-WAN, Operating Systems, Jewelry In Candles...
Education
Broward College
Carols-Landing June 2013 - Present
YouCan Business Group 2014 - 2014
Teleperformance, USA November 1998 - June 2013
Skills
OSPF, Troubleshooting, TCP/IP, Routing, Routers, DHCP, WAN, DNS, Ethernet, Network Engineering, LAN-WAN, Operating Systems, Jewelry In Candles...
Education
Broward College
Damaris Cobian Damaris Cobian's Teleperformance, USA Experience March 2007 - January 2013
Job AV assistant. at AVT Event Technologies, Inc
Industry Computer Networking
Experience
AVT Event Technologies, Inc June 2013 - Present
Teleperformance, USA March 2007 - January 2013
tag 2007 - 2012
Education
Broward Community College 2005 — 2007
Bachelor of Technology (B.Tech.), Communication and Media Studies
York College San Juan, Puerto Rico. 1999 — 2001
AVT Event Technologies, Inc June 2013 - Present
Teleperformance, USA March 2007 - January 2013
tag 2007 - 2012
Education
Broward Community College 2005 — 2007
Bachelor of Technology (B.Tech.), Communication and Media Studies
York College San Juan, Puerto Rico. 1999 — 2001
Christopher Tillman Christopher Tillman's Teleperformance, USA Experience June 2009 - January 2010
Job Technical support at WestHost
Industry Military
Experience
WestHost December 2013 - Present
Convergys August 2012 - November 2013
United States Army May 2012 - June 2012
Icon Health and Fitness November 2011 - May 2012
Qwest January 2010 - November 2010
Teleperformance, USA June 2009 - January 2010
Skills
Microsoft Office, Customer Service, Leadership, Public Speaking, Troubleshooting, Project Management, Windows, Teaching, Spanish, Direct Sales, Military, AS400 system, Systems Engineering, Instructional Design, Team Leadership, Training, Sales
Education
Weber State University 2009 — 2010
John C Calhoun State Community College 2006 — 2007
generals
Bridgerland Applied Technology College
Information Technology
WestHost December 2013 - Present
Convergys August 2012 - November 2013
United States Army May 2012 - June 2012
Icon Health and Fitness November 2011 - May 2012
Qwest January 2010 - November 2010
Teleperformance, USA June 2009 - January 2010
Skills
Microsoft Office, Customer Service, Leadership, Public Speaking, Troubleshooting, Project Management, Windows, Teaching, Spanish, Direct Sales, Military, AS400 system, Systems Engineering, Instructional Design, Team Leadership, Training, Sales
Education
Weber State University 2009 — 2010
John C Calhoun State Community College 2006 — 2007
generals
Bridgerland Applied Technology College
Information Technology
Brandi Babb Brandi Babb's Teleperformance, USA Experience August 2007 - January 2008
Job Enrollment Specialist at Virginia College
Industry Higher Education
Experience
Virginia College August 2012 - April 2015
Time Warner Cable December 2011 - August 2012
Wells Fargo September 2010 - July 2011
Richland School District One February 2010 - June 2011
Clemson University May 2006 - November 2008
Teleperformance, USA August 2007 - January 2008
Skills
Engineering, Computer Engineering, Higher Education, Employee Training, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Training, PowerPoint, Research, Public Speaking, Team Building, Time Management
Education
Kaplan University 2012 — 2013
Master's Degree, MAT
Benedict College 2004 — 2008
Bachelor of Science (BS), Computer Engineering
Virginia College August 2012 - April 2015
Time Warner Cable December 2011 - August 2012
Wells Fargo September 2010 - July 2011
Richland School District One February 2010 - June 2011
Clemson University May 2006 - November 2008
Teleperformance, USA August 2007 - January 2008
Skills
Engineering, Computer Engineering, Higher Education, Employee Training, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Training, PowerPoint, Research, Public Speaking, Team Building, Time Management
Education
Kaplan University 2012 — 2013
Master's Degree, MAT
Benedict College 2004 — 2008
Bachelor of Science (BS), Computer Engineering
Regina Ward's Teleperformance, USA Experience October 2010 - August 2012
Job Manager at LPT services
Industry Computer Networking
Experience
LPT services June 2013 - Present
Byte Solutions, Inc. October 2012 - Present
Teleperformance, USA October 2010 - August 2012
Skills
Windows XP, Windows 7, VMware, Microsoft Exchange, Network Security, Firewalls, System Administration, Computer Hardware, Networking, Hardware, Virtualization, Software Installation, Linux, Disaster Recovery, Security
Education
Broward College 2012 — 2013
Social Sciences
Florida Career College-Miami 2008 — 2010
Computer Science
LPT services June 2013 - Present
Byte Solutions, Inc. October 2012 - Present
Teleperformance, USA October 2010 - August 2012
Skills
Windows XP, Windows 7, VMware, Microsoft Exchange, Network Security, Firewalls, System Administration, Computer Hardware, Networking, Hardware, Virtualization, Software Installation, Linux, Disaster Recovery, Security
Education
Broward College 2012 — 2013
Social Sciences
Florida Career College-Miami 2008 — 2010
Computer Science
Franklin Barros's Teleperformance, USA Experience June 2012 - February 2015
Job Onboard Engineer O365 at Microsoft
Industry Information Technology and Services
Experience
Experis February 2015 - Present
Teleperformance, USA June 2012 - February 2015
BestCompTech November 2012 - August 2014
Skills
Cloud Computing, Technical Support, Windows Server, Windows 7, Active Directory..., Networking, Lync, Microsoft Exchange, Customer Service, Office 365, Mac OS
Education
Broward College 2013 — 2015
Information Technology Bachelor, Information Technology
Broward College 2010 — 2013
Network Service Technology - AS, Information Technology
Experis February 2015 - Present
Teleperformance, USA June 2012 - February 2015
BestCompTech November 2012 - August 2014
Skills
Cloud Computing, Technical Support, Windows Server, Windows 7, Active Directory..., Networking, Lync, Microsoft Exchange, Customer Service, Office 365, Mac OS
Education
Broward College 2013 — 2015
Information Technology Bachelor, Information Technology
Broward College 2010 — 2013
Network Service Technology - AS, Information Technology
carter weyrauch carter weyrauch's Teleperformance, USA Experience April 2009 - January 2010
Job Premier Phone Banker at Wells Fargo
Industry Banking
Experience
Jitasa August 2015 - Present
Wells Fargo August 2013 - July 2015
PetSmart 2010 - 2013
Teleperformance, USA April 2009 - January 2010
Skills
Business Planning, Troubleshooting, Marketing, Group Work, Conflict Management, Public Speaking, Japanese Culture, New Market Development, Import/Export Operations, Entrepreneurial Finance, Bookkeeping, Self Guided Learning, Customer Service, Sales
Education
Boise State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Entrepreneurship Management
Western Washington University 2006 — 2009
Jitasa August 2015 - Present
Wells Fargo August 2013 - July 2015
PetSmart 2010 - 2013
Teleperformance, USA April 2009 - January 2010
Skills
Business Planning, Troubleshooting, Marketing, Group Work, Conflict Management, Public Speaking, Japanese Culture, New Market Development, Import/Export Operations, Entrepreneurial Finance, Bookkeeping, Self Guided Learning, Customer Service, Sales
Education
Boise State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Entrepreneurship Management
Western Washington University 2006 — 2009
Juan Esteban Mejia Juan Esteban Mejia's Teleperformance, USA Experience October 2004 - March 2006
Job Banco Sabadell Internacional
Industry Banking
Experience
Banco Sabadell June 2015 - Present
Bank of America Merrill Lynch August 2014 - June 2015
Bank of America Merrill Lynch March 2007 - August 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - March 2007
Teleperformance, USA October 2004 - March 2006
Skills
OFAC, BSA, International Business, Small Business Lending, Commercial Lending, Business Banking, Mortgage Lending, Loan Origination, Team Leadership, Retail Banking, Credit Analysis, Banking, Lines Of Credit, Account Management, Consumer Lending, Loans, CRM, Credit, Commercial Banking, Mortgage Banking, Strategic Planning, Cross Selling, Refinance, Management, KYC, Customer Retention, Market Research, International Banking..., Private Banking, Business Analysis
Education
Florida International University 2009 — 2014
Bachelor of Business Administration (B.B.A.), International Business and Management
Broward Community College 2004 — 2009
Associate's degree, International Business
Nova High School 2000 — 2004
High School
Banco Sabadell June 2015 - Present
Bank of America Merrill Lynch August 2014 - June 2015
Bank of America Merrill Lynch March 2007 - August 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2006 - March 2007
Teleperformance, USA October 2004 - March 2006
Skills
OFAC, BSA, International Business, Small Business Lending, Commercial Lending, Business Banking, Mortgage Lending, Loan Origination, Team Leadership, Retail Banking, Credit Analysis, Banking, Lines Of Credit, Account Management, Consumer Lending, Loans, CRM, Credit, Commercial Banking, Mortgage Banking, Strategic Planning, Cross Selling, Refinance, Management, KYC, Customer Retention, Market Research, International Banking..., Private Banking, Business Analysis
Education
Florida International University 2009 — 2014
Bachelor of Business Administration (B.B.A.), International Business and Management
Broward Community College 2004 — 2009
Associate's degree, International Business
Nova High School 2000 — 2004
High School
Alyssa Tran Alyssa Tran's Teleperformance, USA Experience July 2013 - February 2014
Job Inside Sales Representative at Dialog Direct
Industry Marketing and Advertising
Experience
Rise Broadband December 2014 - Present
Dialog Direct February 2014 - December 2014
Teleperformance, USA July 2013 - February 2014
Preferred Rate Quote February 2013 - July 2013
Skills
Marketing Strategy, Marketing Communications, Public Relations, Media Relations, Business Strategy, Corporate Communications, Cold Calling, Strategic Communications, Direct Sales, Sales Presentations, B2B, Lead Generation, Sales, Customer Satisfaction, Customer Service, Call Centers, CRM, Leadership, Customer Retention
Education
Brigham Young University - Idaho 2011 — 2017
Business/Commerce, General
Rise Broadband December 2014 - Present
Dialog Direct February 2014 - December 2014
Teleperformance, USA July 2013 - February 2014
Preferred Rate Quote February 2013 - July 2013
Skills
Marketing Strategy, Marketing Communications, Public Relations, Media Relations, Business Strategy, Corporate Communications, Cold Calling, Strategic Communications, Direct Sales, Sales Presentations, B2B, Lead Generation, Sales, Customer Satisfaction, Customer Service, Call Centers, CRM, Leadership, Customer Retention
Education
Brigham Young University - Idaho 2011 — 2017
Business/Commerce, General
Christian Ivey Christian Ivey's Teleperformance, USA Experience August 2011 - December 2012
Job Creative Writer and Community Association Manager
Industry Writing and Editing
Experience
Barkan Management Co., Inc. October 2013 - Present
Awesome Entertainment February 2009 - Present
Teleperformance, USA August 2011 - December 2012
Jerry Armstrong's Marathon October 2009 - August 2011
Faith House in Motion June 2008 - August 2011
Skills
Writing, Creativity, Fiction Writing, Poet, Book Writing, Songwriting, Poetry, Performance Poetry, Creative Fiction, Team-oriented, Individual Work, Creative Writing, Critical Thinking, Screenwriting, Acting, English Literature, Learning Quickly, Blogging, Literature, Youth Mentoring, Friendly Personality, Highly motivated..., Solid computer skills, Telephone Skills, Creative Writer, Computer/Technical..., Social Networking, Works well in a team, Facebook, Written, Dedication to..., Text Editing, Pay Close Attention to..., Self Management, Time Management, Grammar, Conducting Interviews, People Skills, Accurate Data Entry, Outstanding..., Teaching Writing, Driving License, Positive Team Player, Editing, Motivated self-starter, English grammar, Goal Oriented, Data Entry, Highly Reliable, Close Attention to...
Education
University of Maryland College Park 2015 — 2017
Bachelors of English, English Language and Literature/Letters
Broward Community College 2012 — 2013
N/A, English Language and Literature/Letters
Barkan Management Co., Inc. October 2013 - Present
Awesome Entertainment February 2009 - Present
Teleperformance, USA August 2011 - December 2012
Jerry Armstrong's Marathon October 2009 - August 2011
Faith House in Motion June 2008 - August 2011
Skills
Writing, Creativity, Fiction Writing, Poet, Book Writing, Songwriting, Poetry, Performance Poetry, Creative Fiction, Team-oriented, Individual Work, Creative Writing, Critical Thinking, Screenwriting, Acting, English Literature, Learning Quickly, Blogging, Literature, Youth Mentoring, Friendly Personality, Highly motivated..., Solid computer skills, Telephone Skills, Creative Writer, Computer/Technical..., Social Networking, Works well in a team, Facebook, Written, Dedication to..., Text Editing, Pay Close Attention to..., Self Management, Time Management, Grammar, Conducting Interviews, People Skills, Accurate Data Entry, Outstanding..., Teaching Writing, Driving License, Positive Team Player, Editing, Motivated self-starter, English grammar, Goal Oriented, Data Entry, Highly Reliable, Close Attention to...
Education
University of Maryland College Park 2015 — 2017
Bachelors of English, English Language and Literature/Letters
Broward Community College 2012 — 2013
N/A, English Language and Literature/Letters
Bonnie Kelley Bonnie Kelley's Teleperformance, USA Experience May 2013 - October 2013
Job Full time business student at Boise State University, part time server at Chili's Bar and Grill
Industry Marketing and Advertising
Experience
Chili's September 2014 - Present
Journeys December 2013 - September 2014
Hastings Entertainment October 2013 - December 2013
Teleperformance, USA May 2013 - October 2013
Quiznos March 2012 - August 2012
Mickey Ray's BBQ August 2011 - March 2012
Skills
Fashion, Time Management, Cashiering, Customer Service, Retail, Retail Sales, Customer Satisfaction, Sales, Teamwork, Leadership, PowerPoint, Microsoft Word, Food, Microsoft Excel, Microsoft Office, Business Communications, Debate
Education
Boise State University 2013 — 2017
Bachelor of Business Administration (BBA), Dual major in Marketing and Business Management, minor in Entrepreneurial Management, Sophomore
Eagle High School 2009 — 2012
Chili's September 2014 - Present
Journeys December 2013 - September 2014
Hastings Entertainment October 2013 - December 2013
Teleperformance, USA May 2013 - October 2013
Quiznos March 2012 - August 2012
Mickey Ray's BBQ August 2011 - March 2012
Skills
Fashion, Time Management, Cashiering, Customer Service, Retail, Retail Sales, Customer Satisfaction, Sales, Teamwork, Leadership, PowerPoint, Microsoft Word, Food, Microsoft Excel, Microsoft Office, Business Communications, Debate
Education
Boise State University 2013 — 2017
Bachelor of Business Administration (BBA), Dual major in Marketing and Business Management, minor in Entrepreneurial Management, Sophomore
Eagle High School 2009 — 2012
Artie Fufkin's Teleperformance, USA Experience January 2000 - July 2002
Job Radio Personality at Cache County Media Group
Industry Broadcast Media
Experience
Cache County Media Group April 2012 - Present
Simmons Media Group August 2002 - October 2008
Teleperformance, USA January 2000 - July 2002
Skills
Radio, Final Cut Pro, New Media, Media Buying, Radio Advertising, Television, Voice Over, Digital Media, Media Relations, Broadcast, Entertainment, Copywriting, Advertising, Video Editing, Radio Producing
Education
Southern Utah University 1990 — 1995
Brigham Young University - Hawaii 1987 — 1988
Cache County Media Group April 2012 - Present
Simmons Media Group August 2002 - October 2008
Teleperformance, USA January 2000 - July 2002
Skills
Radio, Final Cut Pro, New Media, Media Buying, Radio Advertising, Television, Voice Over, Digital Media, Media Relations, Broadcast, Entertainment, Copywriting, Advertising, Video Editing, Radio Producing
Education
Southern Utah University 1990 — 1995
Brigham Young University - Hawaii 1987 — 1988
Adolfo Prieto Adolfo Prieto's Teleperformance, USA Experience June 2013 - Present
Job Technical Support Engineer at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA June 2013 - Present
Skills
TCP/IP, Troubleshooting, Routers, Routing, Technical Support, Windows Server, VPN, Operating Systems, Windows 7, Computer Hardware, Windows XP, Hardware, Networking, IP, Wireless Networking, Windows, Antivirus, Security, Software Installation, DNS, Network Security
Education
Broward College 2014 — 2014
Teleperformance, USA June 2013 - Present
Skills
TCP/IP, Troubleshooting, Routers, Routing, Technical Support, Windows Server, VPN, Operating Systems, Windows 7, Computer Hardware, Windows XP, Hardware, Networking, IP, Wireless Networking, Windows, Antivirus, Security, Software Installation, DNS, Network Security
Education
Broward College 2014 — 2014
Conni Templin Conni Templin's Teleperformance, USA Experience October 2013 - Present
Job Director of Recruiting at Teleperformance
Industry Telecommunications
Experience
Teleperformance, USA October 2013 - Present
ITT Technical Institute August 2011 - October 2013
The Leukemia & Lymphoma Society 2010 - 2013
New Horizons Computer Learning Centers January 1997 - February 2007
Skills
Career Development, Career Services, Customer Relations, Strategic Planning, Training & Development, Sales Management, Resume Writing, Team Building, Team Management, Team Leadership, Decision Making, Creative Problem Solving, Budget Management, Human Resource..., Communication Skills, Presentation Development, Presentation Skills, Career Counseling, New Business Development, Property Management, Technical Recruiting, Contract Recruitment, Contract Negotiation, Recruiting, Temporary Placement, Permanent Placement, Sales, Lead Generation, Budgets, Coaching, Community Outreach, Customer Service, Employee Training, Human Resources, Leadership, Leadership Development, Nonprofits, Personnel Management, Public Speaking, Time Management, Training
Education
Baker College of Flint
BS, Health Administration
University of Houston
Bachelor of Science, Health Services Administration
Florida CAM Schools, Inc
Community Association Manager, Property Management, Licensed
Teleperformance, USA October 2013 - Present
ITT Technical Institute August 2011 - October 2013
The Leukemia & Lymphoma Society 2010 - 2013
New Horizons Computer Learning Centers January 1997 - February 2007
Skills
Career Development, Career Services, Customer Relations, Strategic Planning, Training & Development, Sales Management, Resume Writing, Team Building, Team Management, Team Leadership, Decision Making, Creative Problem Solving, Budget Management, Human Resource..., Communication Skills, Presentation Development, Presentation Skills, Career Counseling, New Business Development, Property Management, Technical Recruiting, Contract Recruitment, Contract Negotiation, Recruiting, Temporary Placement, Permanent Placement, Sales, Lead Generation, Budgets, Coaching, Community Outreach, Customer Service, Employee Training, Human Resources, Leadership, Leadership Development, Nonprofits, Personnel Management, Public Speaking, Time Management, Training
Education
Baker College of Flint
BS, Health Administration
University of Houston
Bachelor of Science, Health Services Administration
Florida CAM Schools, Inc
Community Association Manager, Property Management, Licensed
Sapphire Wickham Sapphire Wickham's Teleperformance, USA Experience March 2014 - Present
Job Comcast Sales Representative at Teleperformance, USA
Industry Entertainment
Experience
Teleperformance, USA March 2014 - Present
Viacom January 2012 - April 2012
Universal Music Group September 2011 - December 2011
Publix Supermarkets June 2006 - May 2007
APH Resources Provision Inc December 2005 - April 2006
Skills
Twitter, Facebook, Pinterest, Microsoft Office, Social Networking, Blogger, Creative Writing, Public Speaking, Film, Event Management
Education
Pace University-New York 2010 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Broward Community College 2007 — 2010
Bachelor's of Arts Communication, Mass Communication/Media Studies
Teleperformance, USA March 2014 - Present
Viacom January 2012 - April 2012
Universal Music Group September 2011 - December 2011
Publix Supermarkets June 2006 - May 2007
APH Resources Provision Inc December 2005 - April 2006
Skills
Twitter, Facebook, Pinterest, Microsoft Office, Social Networking, Blogger, Creative Writing, Public Speaking, Film, Event Management
Education
Pace University-New York 2010 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Broward Community College 2007 — 2010
Bachelor's of Arts Communication, Mass Communication/Media Studies
Phillemon Ronald Phillemon Ronald's Teleperformance, USA Experience January 2009 - August 2009
Job Programmer Analyst at Lyon Software
Industry Marketing and Advertising
Experience
Lyon Software April 2014 - Present
Personal Independent Projects May 2011 - Present
Internet Marketing - Self Employed January 2013 - Present
Bowling Green State University November 2013 - February 2014
Teleperformance, USA January 2009 - August 2009
Education
Franklin University 2010 — 2012
Bachelor's degree, Web Development/Design
Bowling Green State University 2004 — 2009
Bachelor's degree, Computer Science
Lyon Software April 2014 - Present
Personal Independent Projects May 2011 - Present
Internet Marketing - Self Employed January 2013 - Present
Bowling Green State University November 2013 - February 2014
Teleperformance, USA January 2009 - August 2009
Education
Franklin University 2010 — 2012
Bachelor's degree, Web Development/Design
Bowling Green State University 2004 — 2009
Bachelor's degree, Computer Science
Brian J. Gilson Brian J. Gilson's Teleperformance, USA Experience 2004 - 2004
Job Data Scientist at HYLA Mobile Extending the Life Cycle of Mobile Devices
Industry Telecommunications
Experience
HYLA Mobile - Extending the Life Cycle of Mobile Devices January 2015 - Present
Verizon Telecommunications July 2012 - December 2014
Lennox International 2007 - October 2011
Lockheed Martin 2004 - 2007
United States Military February 2003 - March 2004
Teleperformance, USA 2004 - 2004
Autoliv 2001 - 2004
Autoliv 1993 - 2001
Skills
SPC, Statistics, R, Statistical Modeling, Optimization, Manufacturing, SQL, SAS, Six Sigma, Excel, Data Analysis, Data Mining, Matlab, Minitab, Problem Solving, Access, Programming, Forecasting, Design of Experiments, Quality Assurance, Process Improvement, SQL Server, Predictive Analytics, Visual Basic, Simulation, Logistic Regression, Categorical Data..., Statistical Consulting, Linear Models, Non-parametric, Time Series Analysis, Teradata, Analysis, Microsoft Excel, Microsoft SQL Server, Predictive Modeling, Simulations, VBA
Education
University of Utah
M.S. Statistics, Statistics, Mathematics
Brigham Young University
B.S., Quality Science
Defense Language Institute
Japanese, Japanese Language Certificate
HYLA Mobile - Extending the Life Cycle of Mobile Devices January 2015 - Present
Verizon Telecommunications July 2012 - December 2014
Lennox International 2007 - October 2011
Lockheed Martin 2004 - 2007
United States Military February 2003 - March 2004
Teleperformance, USA 2004 - 2004
Autoliv 2001 - 2004
Autoliv 1993 - 2001
Skills
SPC, Statistics, R, Statistical Modeling, Optimization, Manufacturing, SQL, SAS, Six Sigma, Excel, Data Analysis, Data Mining, Matlab, Minitab, Problem Solving, Access, Programming, Forecasting, Design of Experiments, Quality Assurance, Process Improvement, SQL Server, Predictive Analytics, Visual Basic, Simulation, Logistic Regression, Categorical Data..., Statistical Consulting, Linear Models, Non-parametric, Time Series Analysis, Teradata, Analysis, Microsoft Excel, Microsoft SQL Server, Predictive Modeling, Simulations, VBA
Education
University of Utah
M.S. Statistics, Statistics, Mathematics
Brigham Young University
B.S., Quality Science
Defense Language Institute
Japanese, Japanese Language Certificate
Matthew Tandy Matthew Tandy's Teleperformance, USA Experience August 2007 - July 2009
Job Chief Operating Officer at Formatic Property Management
Industry Real Estate
Experience
Formatic Property Management April 2015 - Present
Northpoint Asset Management, Inc. August 2013 - March 2015
Northpoint Asset Management October 2011 - August 2013
Northpoint Asset Management January 2010 - October 2011
Northpoint Asset Management July 2009 - January 2010
Teleperformance, USA August 2007 - July 2009
Ameriprise Financial Services, Inc. October 2005 - January 2007
Skills
Vice Presidents, Business Strategy, Business Development, Marketing, New Business Development, Property Management, Rentals, Real Estate, Leadership, Management, Sales Management, Sales Presentations, Sales, Lean Management, Lean Startup, Lean Thinking, Financial Analysis, Strategic Financial..., Financial Advisory, Technical Support, Computer Hardware, Computer Repair, Creative Writing, Speech Writing, Technical Writing, Team Leadership, Cross-functional Team..., History, Biblical Hebrew, Research, Strategic Planning
Education
Brigham Young University 2007 — 2011
B.A., History, 3.7
Formatic Property Management April 2015 - Present
Northpoint Asset Management, Inc. August 2013 - March 2015
Northpoint Asset Management October 2011 - August 2013
Northpoint Asset Management January 2010 - October 2011
Northpoint Asset Management July 2009 - January 2010
Teleperformance, USA August 2007 - July 2009
Ameriprise Financial Services, Inc. October 2005 - January 2007
Skills
Vice Presidents, Business Strategy, Business Development, Marketing, New Business Development, Property Management, Rentals, Real Estate, Leadership, Management, Sales Management, Sales Presentations, Sales, Lean Management, Lean Startup, Lean Thinking, Financial Analysis, Strategic Financial..., Financial Advisory, Technical Support, Computer Hardware, Computer Repair, Creative Writing, Speech Writing, Technical Writing, Team Leadership, Cross-functional Team..., History, Biblical Hebrew, Research, Strategic Planning
Education
Brigham Young University 2007 — 2011
B.A., History, 3.7
ben holsinger ben holsinger's Teleperformance, USA Experience May 2008 - March 2009
Job Health insurance marketplace representative at MAXIMUS
Industry Consumer Services
Experience
PCM May 2001 - July 2015
MAXIMUS October 2014 - February 2015
Manpower Professional March 2011 - June 2014
WDS November 2009 - March 2011
Vangent, Inc. May 2009 - July 2009
Teleperformance, USA May 2008 - March 2009
Skills
Process Improvement, Customer Service, Team Building, Customer Support, Vendor Management, Troubleshooting, Account Management
Education
Brown Mackie College-Boise 2010 — 2011
2, Business Management
kubasaki highschool 2000 — 2004
PCM May 2001 - July 2015
MAXIMUS October 2014 - February 2015
Manpower Professional March 2011 - June 2014
WDS November 2009 - March 2011
Vangent, Inc. May 2009 - July 2009
Teleperformance, USA May 2008 - March 2009
Skills
Process Improvement, Customer Service, Team Building, Customer Support, Vendor Management, Troubleshooting, Account Management
Education
Brown Mackie College-Boise 2010 — 2011
2, Business Management
kubasaki highschool 2000 — 2004
Elisa Holmes Elisa Holmes's Teleperformance, USA Experience September 1998 - May 2003
Job at VitaMark
Industry Marketing and Advertising
Experience
Send Out Cards SellereBay Private VentureFebruary 2011 - Present
VitaMark March 2010 - Present
Weebly 2011 - 2011
Mentoring for Free 2011 - 2011
Teleperformance USA September 1998 - May 2003
Education
University of Utah 1996 — 1997
MS, Sociology
Brigham Young University 1988 — 1990
BS, Sociology/Psychology
Eastern Michigan University 1986 — 1988
BS, Sociology/Psychology
SCCC 1986 — 1986
Sociology
Send Out Cards SellereBay Private VentureFebruary 2011 - Present
VitaMark March 2010 - Present
Weebly 2011 - 2011
Mentoring for Free 2011 - 2011
Teleperformance USA September 1998 - May 2003
Education
University of Utah 1996 — 1997
MS, Sociology
Brigham Young University 1988 — 1990
BS, Sociology/Psychology
Eastern Michigan University 1986 — 1988
BS, Sociology/Psychology
SCCC 1986 — 1986
Sociology
Buzz Reed Buzz Reed's Teleperformance, USA Experience September 2010 - Present
Job IT Programmer Analyst
Industry Information Technology and Services
Experience
Henry Schein Dentrix 2012 - Present
Teleperformance USA September 2010 - Present
Regence Blue Cross Blue Shield of Utah 1998 - 2008
Unisys 1994 - 1998
Brigham Young University 1981 - 1994
Northrup Corporation 1980 - 1981
Education
Brigham Young University 1976 — 1979
BS, Business Management
Henry Schein Dentrix 2012 - Present
Teleperformance USA September 2010 - Present
Regence Blue Cross Blue Shield of Utah 1998 - 2008
Unisys 1994 - 1998
Brigham Young University 1981 - 1994
Northrup Corporation 1980 - 1981
Education
Brigham Young University 1976 — 1979
BS, Business Management
Carey Smith, MCP, PMP Carey Smith, MCP, PMP's Teleperformance, USA Experience May 2014 - Present
Job Project Manager Currently Underemployed
Industry Information Technology and Services
Experience
Teleperformance, USA May 2014 - Present
CVSmith Consulting July 2009 - May 2014
Nike January 2008 - July 2009
Unisys Corporation August 1997 - April 2007
America West Airlines (Currently American Airlines) 1988 - 1995
Skills
Visio, PowerPoint, SharePoint, Visual Basic, Remedy, COBOL, Hardware, Windows Server, IT Service Management, IBM PC, Excel, Word, MS Project, Microsoft Office, Outlook, 4GL, Windows, Microsoft Word, Microsoft Excel, BMC Remedy, PMP, Project Management, Databases, Disaster Recovery, Program Management, SDLC, Software Documentation, PMO, Change Management, ITIL, Business Analysis, XP, Integration, Requirements Analysis, Project Portfolio..., Software Project..., IT Management, Process Improvement, Systems Analysis, Operating Systems, Requirements Gathering, Servers, Technical Support, Information Technology, Outsourcing, Leadership, Scrum, Oracle, Resource Management, Vendor Management
Education
Brigham Young University
International Business
Teleperformance, USA May 2014 - Present
CVSmith Consulting July 2009 - May 2014
Nike January 2008 - July 2009
Unisys Corporation August 1997 - April 2007
America West Airlines (Currently American Airlines) 1988 - 1995
Skills
Visio, PowerPoint, SharePoint, Visual Basic, Remedy, COBOL, Hardware, Windows Server, IT Service Management, IBM PC, Excel, Word, MS Project, Microsoft Office, Outlook, 4GL, Windows, Microsoft Word, Microsoft Excel, BMC Remedy, PMP, Project Management, Databases, Disaster Recovery, Program Management, SDLC, Software Documentation, PMO, Change Management, ITIL, Business Analysis, XP, Integration, Requirements Analysis, Project Portfolio..., Software Project..., IT Management, Process Improvement, Systems Analysis, Operating Systems, Requirements Gathering, Servers, Technical Support, Information Technology, Outsourcing, Leadership, Scrum, Oracle, Resource Management, Vendor Management
Education
Brigham Young University
International Business
Frank Bartalone III Frank Bartalone III's Teleperformance, USA Experience December 2001 - July 2005
Job Retail Store Manager at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular August 2009 - Present
Arrow Financial Services August 2005 - January 2009
Teleperformance USA December 2001 - July 2005
Skills
Call Center, Customer Service, Coaching, Process Improvement, Leadership, Team Building, Customer Satisfaction, Account Management, Team Leadership, Credit, Call Centers, Sales Management, Customer Retention, Cold Calling, Sales Operations, Management, Direct Sales, Sales Process, Wireless, Sales, Customer Experience, Retail, Employee Training, Inventory Management, Retail Sales, Budgets, Cross-functional Team..., Motivation, Training, Cellular Communications, Vendor Management, B2B, Selling, Solution Selling, Telecommunications, Hiring, Servant Leadership, M2M, Salesforce.com, Building Relationships, 4G, Mobile Devices, Sales Presentations, Wireless Broadband
Education
Benedictine University 2011 — 2015
Bachelors, Organizational Leadership
Gordon Tech High School 1996 — 2000
High School Diploma, General
U.S. Cellular August 2009 - Present
Arrow Financial Services August 2005 - January 2009
Teleperformance USA December 2001 - July 2005
Skills
Call Center, Customer Service, Coaching, Process Improvement, Leadership, Team Building, Customer Satisfaction, Account Management, Team Leadership, Credit, Call Centers, Sales Management, Customer Retention, Cold Calling, Sales Operations, Management, Direct Sales, Sales Process, Wireless, Sales, Customer Experience, Retail, Employee Training, Inventory Management, Retail Sales, Budgets, Cross-functional Team..., Motivation, Training, Cellular Communications, Vendor Management, B2B, Selling, Solution Selling, Telecommunications, Hiring, Servant Leadership, M2M, Salesforce.com, Building Relationships, 4G, Mobile Devices, Sales Presentations, Wireless Broadband
Education
Benedictine University 2011 — 2015
Bachelors, Organizational Leadership
Gordon Tech High School 1996 — 2000
High School Diploma, General
viviana arce viviana arce's Teleperformance, USA Experience October 2013 - September 2014
Job customer service
Industry Information Technology and Services
Experience
Teleperformance, USA October 2013 - September 2014
Avw Max Pro May 2013 - September 2013
burke's outlet June 2011 - April 2013
Skills
Customer Service, type 60 wpm, Works well in a team, Work Well Independently, Organizational..., Communication Skills, Computer/Technical..., polite, High Availability, Intelligence, Leadership
Education
Broward Community College 2000 — 2002
Associate of Science (AS), office systems technology
Teleperformance, USA October 2013 - September 2014
Avw Max Pro May 2013 - September 2013
burke's outlet June 2011 - April 2013
Skills
Customer Service, type 60 wpm, Works well in a team, Work Well Independently, Organizational..., Communication Skills, Computer/Technical..., polite, High Availability, Intelligence, Leadership
Education
Broward Community College 2000 — 2002
Associate of Science (AS), office systems technology
Rick Marbury Rick Marbury's Teleperformance, USA Experience May 2015 - Present
Job Staff Accountant at Teleperformance, USA
Industry Real Estate
Experience
Teleperformance, USA May 2015 - Present
Exit Realty Success July 2010 - Present
Sunrise Engineering February 2007 - March 2008
Riverton City October 2004 - February 2007
Marbury Engineering Company January 2002 - October 2004
Marbury Engineering Company August 1997 - January 2002
Marbury Engineering Compnay June 1995 - August 1997
Marbury Engineering Company May 1990 - June 1995
Marbury Engineering Company June 1985 - May 1990
Skills
Short Sales, First Time Home Buyers, Selling, Sellers, Real Estate Development, Investment Properties, Real Estate, Relocation, Listings, Investors, Foreclosures, REO, New Home Sales, Buyers, Real Property, Buyer Representation, Townhomes, Single Family Homes, Referrals, Seller Representation, SFR, Listing Homes, HUD, New Homes, National Association of..., Vacation Homes, Relocation Buyers, Real Estate Transactions, Real Estate License, Condos, Luxury, Sales
Education
Santa Clara University - Leavey School of Business 2014 — 2014
Certificate of Advanced Accounting Proficiency, Accounting
Brigham Young University
Bachelor of Science, Civil and Environmental Engineering
Teleperformance, USA May 2015 - Present
Exit Realty Success July 2010 - Present
Sunrise Engineering February 2007 - March 2008
Riverton City October 2004 - February 2007
Marbury Engineering Company January 2002 - October 2004
Marbury Engineering Company August 1997 - January 2002
Marbury Engineering Compnay June 1995 - August 1997
Marbury Engineering Company May 1990 - June 1995
Marbury Engineering Company June 1985 - May 1990
Skills
Short Sales, First Time Home Buyers, Selling, Sellers, Real Estate Development, Investment Properties, Real Estate, Relocation, Listings, Investors, Foreclosures, REO, New Home Sales, Buyers, Real Property, Buyer Representation, Townhomes, Single Family Homes, Referrals, Seller Representation, SFR, Listing Homes, HUD, New Homes, National Association of..., Vacation Homes, Relocation Buyers, Real Estate Transactions, Real Estate License, Condos, Luxury, Sales
Education
Santa Clara University - Leavey School of Business 2014 — 2014
Certificate of Advanced Accounting Proficiency, Accounting
Brigham Young University
Bachelor of Science, Civil and Environmental Engineering
Diana Bloomquist Diana Bloomquist's Teleperformance, USA Experience August 2003 - October 2010
Job Corporate Recruiter @ MarketStar
Industry Human Resources
Experience
MarketStar April 2011 - Present
Teleperformance, USA August 2003 - October 2010
Auto Transport Group, LLC March 2002 - July 2003
Skills
Recruiting, Talent Acquisition, Employee Relations, Account Management, Onboarding, Technical Recruiting, College Recruiting, Applicant Tracking..., Cold Calling, Taleo, Internet Recruiting, Human Resources, Management, Training, Salesforce.com, Team Building, Leadership, Building Relationships, Performance Management, Employee Engagement, Employee Training, CRM, Talent Management, Temporary Placement, Vendor Management, Sales, Call Centers, HRIS, Executive Search, Sourcing, Benefits Administration, Employee Benefits, Coaching, HR Policies, Resume Writing, Interviews, Staffing Services, Contract Recruitment, Customer Retention, Temporary Staffing, Hiring, Succession Planning, Payroll, Deferred Compensation, Personnel Management, Screening Resumes, Benefits Negotiation, Job Fairs, New Hire Orientations, Training Delivery
Education
Bethel University
Weber State University
MarketStar April 2011 - Present
Teleperformance, USA August 2003 - October 2010
Auto Transport Group, LLC March 2002 - July 2003
Skills
Recruiting, Talent Acquisition, Employee Relations, Account Management, Onboarding, Technical Recruiting, College Recruiting, Applicant Tracking..., Cold Calling, Taleo, Internet Recruiting, Human Resources, Management, Training, Salesforce.com, Team Building, Leadership, Building Relationships, Performance Management, Employee Engagement, Employee Training, CRM, Talent Management, Temporary Placement, Vendor Management, Sales, Call Centers, HRIS, Executive Search, Sourcing, Benefits Administration, Employee Benefits, Coaching, HR Policies, Resume Writing, Interviews, Staffing Services, Contract Recruitment, Customer Retention, Temporary Staffing, Hiring, Succession Planning, Payroll, Deferred Compensation, Personnel Management, Screening Resumes, Benefits Negotiation, Job Fairs, New Hire Orientations, Training Delivery
Education
Bethel University
Weber State University
Jacob Roland Jacob Roland's Teleperformance, USA Experience September 2007 - August 2008
Job Maintenance Manager at Performance Industries
Industry Renewables & Environment
Experience
Performance Industries September 2014 - Present
Siemens Energy January 2014 - October 2014
Siemens Energy January 2011 - January 2014
Blattner Energy August 2008 - December 2009
Teleperformance, USA September 2007 - August 2008
Skills
Microsoft Office, Schematic Interpritation, Heavy Equipment..., Electrical..., Mechanical Testing, Fault Finding, Tower Climbing, Root Cause Analysis, Interpreting Data, Industrial Automation, Circuit Design, Circuit Layout, Operations Management, Energy, Automation, Energy Management, Electricians, Hydraulics, Wind
Education
Bismarck State College 2012 — 2014
Bachelor of Applied Science (BASc), Energy Management
Texas State Technical College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Wind Energy Technology
Cisco College 2007 — 2009
Basics
Performance Industries September 2014 - Present
Siemens Energy January 2014 - October 2014
Siemens Energy January 2011 - January 2014
Blattner Energy August 2008 - December 2009
Teleperformance, USA September 2007 - August 2008
Skills
Microsoft Office, Schematic Interpritation, Heavy Equipment..., Electrical..., Mechanical Testing, Fault Finding, Tower Climbing, Root Cause Analysis, Interpreting Data, Industrial Automation, Circuit Design, Circuit Layout, Operations Management, Energy, Automation, Energy Management, Electricians, Hydraulics, Wind
Education
Bismarck State College 2012 — 2014
Bachelor of Applied Science (BASc), Energy Management
Texas State Technical College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Wind Energy Technology
Cisco College 2007 — 2009
Basics
Nicole Martin-Kampe's Teleperformance, USA Experience January 2014 - March 2014
Job Breakfast Hostess/Front Desk Clerk at Hampton Inn & Suites BoiseMeridian
Industry Fine Art
Experience
Hampton Inn & Suites Boise-Meridian January 2015 - Present
MAXIMUS October 2014 - January 2015
Chicago Connection April 2013 - October 2014
Teleperformance, USA January 2014 - March 2014
Boise State University July 2012 - May 2013
Artfaire May 2012 - July 2012
Pier 49 Pizza September 2011 - February 2012
Skills
English, Linguistics, Creative Writing, French, Teaching, Editing, Research, Proofreading, Public Speaking, Event Planning, Translation, Social Media, Spanish, Photoshop, Social Networking, Tutoring, Event Management, Public Relations, Non-profits, Higher Education, Community Outreach, Time Management, Blogging, Nonprofits, Customer Service, Communication, Microsoft Office, Teamwork, Writing
Education
Boise State University 2011 — 2016
Bachelor of Arts (B.A.), English with an emphasis on linguistics
Hampton Inn & Suites Boise-Meridian January 2015 - Present
MAXIMUS October 2014 - January 2015
Chicago Connection April 2013 - October 2014
Teleperformance, USA January 2014 - March 2014
Boise State University July 2012 - May 2013
Artfaire May 2012 - July 2012
Pier 49 Pizza September 2011 - February 2012
Skills
English, Linguistics, Creative Writing, French, Teaching, Editing, Research, Proofreading, Public Speaking, Event Planning, Translation, Social Media, Spanish, Photoshop, Social Networking, Tutoring, Event Management, Public Relations, Non-profits, Higher Education, Community Outreach, Time Management, Blogging, Nonprofits, Customer Service, Communication, Microsoft Office, Teamwork, Writing
Education
Boise State University 2011 — 2016
Bachelor of Arts (B.A.), English with an emphasis on linguistics
Miles Dennis Miles Dennis's Teleperformance, USA Experience August 2012 - June 2013
Job Team member at RGIS
Industry Individual & Family Services
Experience
RGIS January 2014 - Present
Inclusion October 2011 - Present
Teleperformance, USA August 2012 - June 2013
Regal Entertainment Group September 2007 - March 2011
Skills
Training, Management, Customer Satisfaction, Policy, Event Planning, Customer Service, PowerPoint, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, Social Media
Education
College of Western Idaho 2012 — 2014
AA, Sociology
Cabrillo College 2011 — 2011
AA, Sociology
Boise State University 2009 — 2010
BA, Business Administration
2006-2009 Borah High School 2006 — 2009
High School Diploma
RGIS January 2014 - Present
Inclusion October 2011 - Present
Teleperformance, USA August 2012 - June 2013
Regal Entertainment Group September 2007 - March 2011
Skills
Training, Management, Customer Satisfaction, Policy, Event Planning, Customer Service, PowerPoint, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, Social Media
Education
College of Western Idaho 2012 — 2014
AA, Sociology
Cabrillo College 2011 — 2011
AA, Sociology
Boise State University 2009 — 2010
BA, Business Administration
2006-2009 Borah High School 2006 — 2009
High School Diploma
Jeffrey Sullivan Jeffrey Sullivan's Teleperformance, USA Experience February 2015 - Present
Job Microsoft Office 365 Support Engineer at Teleperformance
Industry Information Technology and Services
Experience
Teleperformance, USA February 2015 - Present
Computer Solutions & Software International (CSSI) June 2009 - July 2012
MBG Expense Management LLC June 2008 - May 2009
EMC July 2007 - February 2008
BusinessEdge Solutions July 2006 - February 2008
AXA Financial May 1975 - October 2005
AXA Financial May 1975 - October 2005
Skills
Business Analysis, Testing, Data Conversion, Vendor Management, SDLC, Data Mapping, Project Management, Visio, Business Intelligence, Business Process, Program Management, Requirements Gathering, Process Improvement, User Acceptance Testing, Software Documentation, Requirements Analysis, Enterprise Architecture, Analysis, Databases, Integration, Business Process..., Project Portfolio..., Management, Software Project..., Systems Analysis, Cross-functional Team..., PMO, Software Development, Quality Assurance, ERP
Education
Baruch College, City University of New York (CUNY) 2004 — 2005
Project Management, Advanced Professional Project Management
Stony Brook University 1971 — 1975
BA, Economics
Teleperformance, USA February 2015 - Present
Computer Solutions & Software International (CSSI) June 2009 - July 2012
MBG Expense Management LLC June 2008 - May 2009
EMC July 2007 - February 2008
BusinessEdge Solutions July 2006 - February 2008
AXA Financial May 1975 - October 2005
AXA Financial May 1975 - October 2005
Skills
Business Analysis, Testing, Data Conversion, Vendor Management, SDLC, Data Mapping, Project Management, Visio, Business Intelligence, Business Process, Program Management, Requirements Gathering, Process Improvement, User Acceptance Testing, Software Documentation, Requirements Analysis, Enterprise Architecture, Analysis, Databases, Integration, Business Process..., Project Portfolio..., Management, Software Project..., Systems Analysis, Cross-functional Team..., PMO, Software Development, Quality Assurance, ERP
Education
Baruch College, City University of New York (CUNY) 2004 — 2005
Project Management, Advanced Professional Project Management
Stony Brook University 1971 — 1975
BA, Economics
Angela Melaas's Teleperformance, USA Experience February 2015 - March 2015
Job Volunteer Shipping Coordinator at Ruckabye Baby
Industry Nonprofit Organization Management
Experience
Sprint June 2015 - Present
Teleperformance, USA February 2015 - March 2015
Ruckabye Baby March 2012 - March 2015
South Texas College Bookstore August 2014 - October 2014
The Leukemia & Lymphoma Society October 2010 - February 2014
Skills
Community Outreach, Customer Service, Event Management, Event Planning, Fundraising, Marketing Communications, Nonprofits, Public Relations, Public Speaking, Volunteer Management, Strategic Planning, Sales
Education
Bradford School 1981 — 1982
Administrative Assistant and Secretarial Science, General
Lewisville High School 1978 — 1981
STCC McAllen
Psychology
Sprint June 2015 - Present
Teleperformance, USA February 2015 - March 2015
Ruckabye Baby March 2012 - March 2015
South Texas College Bookstore August 2014 - October 2014
The Leukemia & Lymphoma Society October 2010 - February 2014
Skills
Community Outreach, Customer Service, Event Management, Event Planning, Fundraising, Marketing Communications, Nonprofits, Public Relations, Public Speaking, Volunteer Management, Strategic Planning, Sales
Education
Bradford School 1981 — 1982
Administrative Assistant and Secretarial Science, General
Lewisville High School 1978 — 1981
STCC McAllen
Psychology
Vanessa McGrew Vanessa McGrew's Teleperformance, USA Experience March 2014 - Present
Job The "IT" woman
Industry Information Technology and Services
Experience
Teleperformance, USA March 2014 - Present
Teleperformance, USA 2014 - Present
The Hillman Group March 2013 - April 2014
Chipotle Mexican Grill 2012 - 2013
Mcdonalds March 2010 - November 2012
Skills
Microsoft Word, Cashiering, Microsoft Office, Training, Cash Handling, Time Management, Food Safety, Hospitality, Inventory Management, Sales, Customer Satisfaction, Data Entry, Food Preparation, Food, Food, Cash Register, Customer Service, Restaurants, Restaurant Management, Microsoft Excel, Teamwork, Communication, Social Networking, Photoshop, Telephone Skills, Critical Thinking, ServSafe, Strategic Planning, Phone Etiquette, People Skills, Project Management, POS, Creative Writing, Computer Proficiency, Management, Negotiation, Sanitation, Serve Safe Certified, Project Planning, PowerPoint
Education
Brown Mackie College-Cincinnati 2012 — 2014
Associate's degree, Information Technology
University of Cincinnati 2010 — 2012
Associate of Science (AS), Medical Radiologic Technology/Science - Radiation Therapist
Fairfield High School 2006 — 2010
High School Diploma, Regular/General High School/Secondary Diploma Program, B+
Teleperformance, USA March 2014 - Present
Teleperformance, USA 2014 - Present
The Hillman Group March 2013 - April 2014
Chipotle Mexican Grill 2012 - 2013
Mcdonalds March 2010 - November 2012
Skills
Microsoft Word, Cashiering, Microsoft Office, Training, Cash Handling, Time Management, Food Safety, Hospitality, Inventory Management, Sales, Customer Satisfaction, Data Entry, Food Preparation, Food, Food, Cash Register, Customer Service, Restaurants, Restaurant Management, Microsoft Excel, Teamwork, Communication, Social Networking, Photoshop, Telephone Skills, Critical Thinking, ServSafe, Strategic Planning, Phone Etiquette, People Skills, Project Management, POS, Creative Writing, Computer Proficiency, Management, Negotiation, Sanitation, Serve Safe Certified, Project Planning, PowerPoint
Education
Brown Mackie College-Cincinnati 2012 — 2014
Associate's degree, Information Technology
University of Cincinnati 2010 — 2012
Associate of Science (AS), Medical Radiologic Technology/Science - Radiation Therapist
Fairfield High School 2006 — 2010
High School Diploma, Regular/General High School/Secondary Diploma Program, B+
Richard Kill Richard Kill's Teleperformance, USA Experience April 2002 - March 2013
Job RETIRED!!!! Philanthropist @ Large
Industry Philanthropy
Experience
clothes4kids013@yahoo.com Collecting SUMMER clothes for those in need in the Philippines March 2013 - Present
Teleperformance, USA April 2002 - March 2013
Ames Department Stores Distribution June 1999 - March 2002
Corporate Staffing Resources, Inc. February 1999 - June 1999
Extensive Traveling August 1998 - June 1999
Bowling Green State University September 1986 - August 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
Skills
Technical Support, Customer Service, Troubleshooting, Call Center, Customer Experience, Editing, Time Management, Software Documentation, Management, Data Entry, Call Centers, Training
Education
Bowling Green State University 1986 — 1998
Bachelor, Technical Communication
Lake High School
clothes4kids013@yahoo.com Collecting SUMMER clothes for those in need in the Philippines March 2013 - Present
Teleperformance, USA April 2002 - March 2013
Ames Department Stores Distribution June 1999 - March 2002
Corporate Staffing Resources, Inc. February 1999 - June 1999
Extensive Traveling August 1998 - June 1999
Bowling Green State University September 1986 - August 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
BGSU 1986 - 1998
Skills
Technical Support, Customer Service, Troubleshooting, Call Center, Customer Experience, Editing, Time Management, Software Documentation, Management, Data Entry, Call Centers, Training
Education
Bowling Green State University 1986 — 1998
Bachelor, Technical Communication
Lake High School
Christopher Milligan's Teleperformance, USA Experience September 2012 - January 2013
Job Inside Sales Representative for Tenneco Automotive
Industry Automotive
Experience
Tenneco February 2013 - Present
Teleperformance, USA September 2012 - January 2013
Stefanini August 2011 - April 2012
Stefanini June 2010 - August 2011
Stefanini September 2009 - June 2010
Stefanini April 2006 - September 2009
TransOverseas Corp August 2000 - April 2006
Skills
Lean Six Sigma, Six Sigma Green Belt, ITIL v3 Foundations..., Lean Manufacturing, Troubleshooting, Project Management, Incident Management, ITIL, Process Improvement, Team Leadership, Software Documentation, Change Management, Business Process..., Operations Management, MS Project, Vendor Management, Help Desk Support, IT Service Management, Outsourcing, Six Sigma, Leadership, Training, Management, Call Centers, SharePoint, Visio, Service Delivery, Customer Service, PMO, Technical Support, Lotus Notes, Active Directory, Customer Satisfaction, Service Desk, Continuous Improvement, Windows 7, XP, Time Management, Business Analysis, IT Management, Interviews, IT Operations, CRM
Education
Baker College of Allen Park 2007 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Tenneco February 2013 - Present
Teleperformance, USA September 2012 - January 2013
Stefanini August 2011 - April 2012
Stefanini June 2010 - August 2011
Stefanini September 2009 - June 2010
Stefanini April 2006 - September 2009
TransOverseas Corp August 2000 - April 2006
Skills
Lean Six Sigma, Six Sigma Green Belt, ITIL v3 Foundations..., Lean Manufacturing, Troubleshooting, Project Management, Incident Management, ITIL, Process Improvement, Team Leadership, Software Documentation, Change Management, Business Process..., Operations Management, MS Project, Vendor Management, Help Desk Support, IT Service Management, Outsourcing, Six Sigma, Leadership, Training, Management, Call Centers, SharePoint, Visio, Service Delivery, Customer Service, PMO, Technical Support, Lotus Notes, Active Directory, Customer Satisfaction, Service Desk, Continuous Improvement, Windows 7, XP, Time Management, Business Analysis, IT Management, Interviews, IT Operations, CRM
Education
Baker College of Allen Park 2007 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Joseph Maestas's Teleperformance, USA Experience August 2009 - August 2012
Job IT Systems Operator at Idaho State Police
Industry Information Technology and Services
Experience
Idaho State Police July 2014 - Present
Sweetwater County School District #1 August 2012 - July 2014
Teleperformance, USA August 2009 - August 2012
The Grove Hotel October 2008 - February 2012
Skills
Troubleshooting, Software Installation, Customer Service, Technical Support, Microsoft Office, Operating Systems, Help Desk Support, Windows, Hardware, Windows 7, Windows XP, Computer Hardware, Sales, Computer Repair, VMware, Mac OS X Support, Laptops, FileMaker, Printers, Remote Desktop, System Deployment, Adobe Creative Suite, Adobe Acrobat, DeployStudio, Hands-on Training, Active Directory
Education
Western Wyoming Community College 2013 — 2014
Associate's Degree, AS in General Education & AA in General Studies
Boise State University 2006 — 2007
Rock Springs High School 2003 — 2006
High School
Idaho State Police July 2014 - Present
Sweetwater County School District #1 August 2012 - July 2014
Teleperformance, USA August 2009 - August 2012
The Grove Hotel October 2008 - February 2012
Skills
Troubleshooting, Software Installation, Customer Service, Technical Support, Microsoft Office, Operating Systems, Help Desk Support, Windows, Hardware, Windows 7, Windows XP, Computer Hardware, Sales, Computer Repair, VMware, Mac OS X Support, Laptops, FileMaker, Printers, Remote Desktop, System Deployment, Adobe Creative Suite, Adobe Acrobat, DeployStudio, Hands-on Training, Active Directory
Education
Western Wyoming Community College 2013 — 2014
Associate's Degree, AS in General Education & AA in General Studies
Boise State University 2006 — 2007
Rock Springs High School 2003 — 2006
High School
Bradley Parr Bradley Parr's Teleperformance, USA Experience August 2007 - February 2008
Job Insurance Agent at AAA
Industry Consumer Electronics
Experience
AAA August 2015 - Present
Esurance November 2014 - August 2015
Unisys July 2014 - November 2014
LG Electronics March 2013 - April 2014
MarketStar March 2013 - April 2014
LG Electronics March 2010 - March 2013
MarketStar March 2010 - March 2013
Convergys February 2008 - March 2010
Juniper Networks February 2008 - March 2010
Teleperformance, USA August 2007 - February 2008
Skills
Customer Service, Customer Retention, Customer Service..., Customer Service..., Technical Support, Computer Repair, Computer Maintenance, Publicity, Content Managed Websites, Corporate Websites, Personal Websites, Sales, Internal Marketing, Sales Management, Windows, Windows XP Pro, Windows Vista, Windows 7, Social Networking, Web Content, Database Administration, Client Rapport, Customer Satisfaction, Account Management, Sales Operations, CRM, Customer Experience, Direct Sales, Leadership, Sales Process, Management, Product Marketing
Education
Brigham Young University - Idaho 2014 — 2018
Bachelor's Degree, Computer Science
Weber State University 2001 — 2001
Associate's degree, General Studies
Roy High School 1996 — 2000
High School Diploma, General Studies
AAA August 2015 - Present
Esurance November 2014 - August 2015
Unisys July 2014 - November 2014
LG Electronics March 2013 - April 2014
MarketStar March 2013 - April 2014
LG Electronics March 2010 - March 2013
MarketStar March 2010 - March 2013
Convergys February 2008 - March 2010
Juniper Networks February 2008 - March 2010
Teleperformance, USA August 2007 - February 2008
Skills
Customer Service, Customer Retention, Customer Service..., Customer Service..., Technical Support, Computer Repair, Computer Maintenance, Publicity, Content Managed Websites, Corporate Websites, Personal Websites, Sales, Internal Marketing, Sales Management, Windows, Windows XP Pro, Windows Vista, Windows 7, Social Networking, Web Content, Database Administration, Client Rapport, Customer Satisfaction, Account Management, Sales Operations, CRM, Customer Experience, Direct Sales, Leadership, Sales Process, Management, Product Marketing
Education
Brigham Young University - Idaho 2014 — 2018
Bachelor's Degree, Computer Science
Weber State University 2001 — 2001
Associate's degree, General Studies
Roy High School 1996 — 2000
High School Diploma, General Studies
Karen Ballard's Teleperformance, USA Experience March 2004 - June 2007
Job Student enrollment advisor at Career step
Industry E-Learning
Experience
Career Step January 2014 - Present
Traeger Pellet Grills, LLC April 2013 - January 2014
Embassy Suites March 2010 - August 2012
Shane Co. February 2008 - February 2010
Close To My Heart January 2008 - August 2009
Teleperformance, USA March 2004 - June 2007
Skills
Sales, Social Media, Event Planning, Customer Satisfaction, Marketing, Diamond Grading, Office Management, Call Center Management, Customer Service, Customer Retention, Recruiting, Phone Etiquette, Training, Recruting, HR procedures, Training Material..., Advertising, Sales Management, Negotiation, Call Centers, HR Policies, Sales Process, Retail, Team Building, Cold Calling, Leadership, Inventory Management, Time Management, Direct Sales, Sales Presentations, Account Management, Sales Operations, Social Networking, Management, Merchandising, Selling, Trade Shows, Social Media Marketing, Salesforce.com, New Business Development, Coaching, Budgets, Marketing Strategy, Strategic Planning
Education
CSU Sacramento 1999 — 2003
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Roseville High School 1996 — 1998
High School Diploma
BYU
Career Step January 2014 - Present
Traeger Pellet Grills, LLC April 2013 - January 2014
Embassy Suites March 2010 - August 2012
Shane Co. February 2008 - February 2010
Close To My Heart January 2008 - August 2009
Teleperformance, USA March 2004 - June 2007
Skills
Sales, Social Media, Event Planning, Customer Satisfaction, Marketing, Diamond Grading, Office Management, Call Center Management, Customer Service, Customer Retention, Recruiting, Phone Etiquette, Training, Recruting, HR procedures, Training Material..., Advertising, Sales Management, Negotiation, Call Centers, HR Policies, Sales Process, Retail, Team Building, Cold Calling, Leadership, Inventory Management, Time Management, Direct Sales, Sales Presentations, Account Management, Sales Operations, Social Networking, Management, Merchandising, Selling, Trade Shows, Social Media Marketing, Salesforce.com, New Business Development, Coaching, Budgets, Marketing Strategy, Strategic Planning
Education
CSU Sacramento 1999 — 2003
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Roseville High School 1996 — 1998
High School Diploma
BYU
Shelley Herrera Shelley Herrera's Teleperformance, USA Experience November 2010 - December 2012
Job Technology Specialist at Greater Fort Lauderdale Realtors®
Industry Information Technology and Services
Experience
Greater Fort Lauderdale Realtors® September 2012 - Present
Teleperformance, USA November 2010 - December 2012
MarketLinx 1998 - 2008
Geac 2000 - 2002
Skills
Troubleshooting, Technical Support, Windows, Computer Hardware, Windows Server, XP, Networking, Operating Systems, System Administration, Windows 7, Network Security, Hardware, Microsoft Exchange, Software Documentation, Network Administration, VMware ESX, Windows XP, Help Desk Support, Data Center, Microsoft SQL Server, A+ Certified, MySQL, Testing, Linux, Firewalls, DNS, IP, Database Administration, SQL, IT Management, Microsoft Certified..., IIS, Cloud Computing, Microsoft Technologies, DHCP, Security, Databases, MCITP, Active Directory, HTML
Education
New England Institute of Technology 1995 — 1997
Associates of Science, Computer Hardware Technology
Broward Community College 1994 — 1997
Associates, Liberal Arts
Greater Fort Lauderdale Realtors® September 2012 - Present
Teleperformance, USA November 2010 - December 2012
MarketLinx 1998 - 2008
Geac 2000 - 2002
Skills
Troubleshooting, Technical Support, Windows, Computer Hardware, Windows Server, XP, Networking, Operating Systems, System Administration, Windows 7, Network Security, Hardware, Microsoft Exchange, Software Documentation, Network Administration, VMware ESX, Windows XP, Help Desk Support, Data Center, Microsoft SQL Server, A+ Certified, MySQL, Testing, Linux, Firewalls, DNS, IP, Database Administration, SQL, IT Management, Microsoft Certified..., IIS, Cloud Computing, Microsoft Technologies, DHCP, Security, Databases, MCITP, Active Directory, HTML
Education
New England Institute of Technology 1995 — 1997
Associates of Science, Computer Hardware Technology
Broward Community College 1994 — 1997
Associates, Liberal Arts
Brent Summers Brent Summers's Teleperformance, USA Experience January 2009 - April 2009
Job Freelance Translator and Computer Technician at Brigham Young University
Industry Computer Hardware
Experience
Brigham Young University June 2013 - Present
BYU on campus intern May 2015 - September 2015
Sam's Club December 2009 - July 2010
Teleperformance, USA January 2009 - April 2009
Skills
Technical Support, Electronics, Vocalist, Spanish, Leadership, Team Leadership, Windows, Microsoft Office, Teaching, Access, Project Management, Customer Service, Troubleshooting
Education
Brigham Young University 2013 — 2017
Spanish Translation, Global business and literacy, Digital Humanities and Technology, Localization
Brigham Young University - Idaho 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brigham Young University June 2013 - Present
BYU on campus intern May 2015 - September 2015
Sam's Club December 2009 - July 2010
Teleperformance, USA January 2009 - April 2009
Skills
Technical Support, Electronics, Vocalist, Spanish, Leadership, Team Leadership, Windows, Microsoft Office, Teaching, Access, Project Management, Customer Service, Troubleshooting
Education
Brigham Young University 2013 — 2017
Spanish Translation, Global business and literacy, Digital Humanities and Technology, Localization
Brigham Young University - Idaho 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
James Wingate James Wingate's Teleperformance, USA Experience July 1999 - December 1999
Job VP, Contact Center & GIS Operations at Blue Stakes of Utah
Industry Utilities
Experience
Blue Stakes of Utah December 1999 - Present
Teleperformance USA July 1999 - December 1999
Telepeformance USA January 1998 - July 1999
Teleperformance USA October 1995 - January 1998
Education
Brigham Young University 2004 — 2007
MPA, Public Administration
University of Utah 1994 — 1999
BA, Geography
Blue Stakes of Utah December 1999 - Present
Teleperformance USA July 1999 - December 1999
Telepeformance USA January 1998 - July 1999
Teleperformance USA October 1995 - January 1998
Education
Brigham Young University 2004 — 2007
MPA, Public Administration
University of Utah 1994 — 1999
BA, Geography
Ronna Narotsky Ronna Narotsky's Teleperformance, USA Experience July 2014 - February 2015
Job Promotional Consultant at TK Promotions, Inc.
Industry Marketing and Advertising
Experience
TK Promotions, Inc. March 2015 - September 2015
Dwellworks July 2013 - March 2015
Teleperformance USA July 2014 - February 2015
Wealth Innovations February 2014 - June 2014
GEICO Local Office November 2011 - December 2012
Branders.com November 2002 - February 2011
WorldRes.com May 1998 - August 2002
Screen Play 1992 - 1998
Skills
Sales, Customer Service, Marketing, Account Management, Cold Calling, Recruiting, Time Management, Insurance, Customer Retention, Direct Sales, Business Development
Education
Boston University
M.Ed, Social Education
Northeastern University
BS, Criminal Justice
TK Promotions, Inc. March 2015 - September 2015
Dwellworks July 2013 - March 2015
Teleperformance USA July 2014 - February 2015
Wealth Innovations February 2014 - June 2014
GEICO Local Office November 2011 - December 2012
Branders.com November 2002 - February 2011
WorldRes.com May 1998 - August 2002
Screen Play 1992 - 1998
Skills
Sales, Customer Service, Marketing, Account Management, Cold Calling, Recruiting, Time Management, Insurance, Customer Retention, Direct Sales, Business Development
Education
Boston University
M.Ed, Social Education
Northeastern University
BS, Criminal Justice
Evens Frederic Evens Frederic's Teleperformance, USA Experience March 2011 - May 2011
Job Technical Support Engeneer for Microsoft Exchange online
Industry Information Technology and Services
Experience
TheCompu Laboratories October 2011 - Present
G4S Secure Solution January 2007 - Present
Teleperformance March 2011 - October 2011
Teleperformance USA March 2011 - May 2011
E and R Flooring Inc September 2002 - March 2010
Skills
Troubleshooting, Security, Technical Support, Networking, Microsoft Exchange, Network Design, Databases, Analysis, Active Directory, Windows, Team Leadership, Security+, Microsoft Office, Vendor Management
Education
Broward College 2012 — 2014
Bachelor of Applied Science, Information Technology
Broward Community College 2011 — 2013
Bachelor of Applied Science, Information Technology
Keiser University 2009 — 2011
Associate of Science, Information Technology
Keiser University
Associate of Science, Information Technology
TheCompu Laboratories October 2011 - Present
G4S Secure Solution January 2007 - Present
Teleperformance March 2011 - October 2011
Teleperformance USA March 2011 - May 2011
E and R Flooring Inc September 2002 - March 2010
Skills
Troubleshooting, Security, Technical Support, Networking, Microsoft Exchange, Network Design, Databases, Analysis, Active Directory, Windows, Team Leadership, Security+, Microsoft Office, Vendor Management
Education
Broward College 2012 — 2014
Bachelor of Applied Science, Information Technology
Broward Community College 2011 — 2013
Bachelor of Applied Science, Information Technology
Keiser University 2009 — 2011
Associate of Science, Information Technology
Keiser University
Associate of Science, Information Technology
Steve Bastian's Teleperformance, USA Experience February 2012 - Present
Job Technical Services, Service Engineer
Industry Information Technology and Services
Experience
Teleperformance, USA February 2012 - Present
AT&T July 2010 - June 2011
R M Barko LLC December 2003 - November 2008
Digital GraphiX Inc. 1994 - 1998
Grass Valley Group 1985 - 1994
Perkin-Elmer 1976 - 1984
Skills
Video, Technical Services, Microsoft Office, VoIP, Troubleshooting, Computer Hardware, Windows, Documentation, Project Planning, Problem Solving, Hardware
Education
Brookdale Community College 1981 — 1983
Computer Science
Brick Computer Science Institute 1975 — 1976
Electronics Design Theory
Teleperformance, USA February 2012 - Present
AT&T July 2010 - June 2011
R M Barko LLC December 2003 - November 2008
Digital GraphiX Inc. 1994 - 1998
Grass Valley Group 1985 - 1994
Perkin-Elmer 1976 - 1984
Skills
Video, Technical Services, Microsoft Office, VoIP, Troubleshooting, Computer Hardware, Windows, Documentation, Project Planning, Problem Solving, Hardware
Education
Brookdale Community College 1981 — 1983
Computer Science
Brick Computer Science Institute 1975 — 1976
Electronics Design Theory
Kale Howard Kale Howard's Teleperformance, USA Experience July 2007 - August 2008
Job Meridian School District Assessment and Accountability
Industry Nonprofit Organization Management
Experience
Meridian Joint School District No. 2 January 2009 - Present
Boise State Delta Upsilon November 2010 - January 2012
Idaho Student Association 2010 - December 2011
Kilimanjaro Center for Community Ophthalmology August 2008 - December 2008
International School August 2008 - December 2008
Teleperformance USA July 2007 - August 2008
CRI Advantage, Inc July 2005 - November 2005
Skills
Public Speaking, Management
Education
Boise State University 2007 — 2011
Psychology
Meridian Charter High School
Pacific University
Creative Writing Major
Meridian Joint School District No. 2 January 2009 - Present
Boise State Delta Upsilon November 2010 - January 2012
Idaho Student Association 2010 - December 2011
Kilimanjaro Center for Community Ophthalmology August 2008 - December 2008
International School August 2008 - December 2008
Teleperformance USA July 2007 - August 2008
CRI Advantage, Inc July 2005 - November 2005
Skills
Public Speaking, Management
Education
Boise State University 2007 — 2011
Psychology
Meridian Charter High School
Pacific University
Creative Writing Major
Guy Briggs Guy Briggs's Teleperformance, USA Experience February 2009 - September 2010
Job Information Technology Oneman Band
Industry Information Technology and Services
Experience
Endeavor Telecom August 2010 - Present
Teleperformance USA February 2009 - September 2010
Nerds On Site February 2001 - February 2009
Digital Island October 1999 - February 2001
NetZero, Inc. June 1999 - September 1999
GeoCities, Inc. October 1998 - June 1999
Macrolink, Inc. January 1995 - January 1998
West Coast Computer Systems January 1994 - January 1995
Western Technical Services January 1991 - January 1994
Management Software Consultants January 1983 - January 1991
Skills
Team Building, Leading Cross..., Professional Services, IT Management, Networking, Data Center, Disaster Recovery, VoIP, Customer Service, Troubleshooting, Technical Support, Security, Operating Systems, Cross-functional Team..., System Administration, Cloud Computing, OS X, Servers, Windows Server, Hardware, VMware, Leadership
Education
Brigham Young University 1970 — 1975
Endeavor Telecom August 2010 - Present
Teleperformance USA February 2009 - September 2010
Nerds On Site February 2001 - February 2009
Digital Island October 1999 - February 2001
NetZero, Inc. June 1999 - September 1999
GeoCities, Inc. October 1998 - June 1999
Macrolink, Inc. January 1995 - January 1998
West Coast Computer Systems January 1994 - January 1995
Western Technical Services January 1991 - January 1994
Management Software Consultants January 1983 - January 1991
Skills
Team Building, Leading Cross..., Professional Services, IT Management, Networking, Data Center, Disaster Recovery, VoIP, Customer Service, Troubleshooting, Technical Support, Security, Operating Systems, Cross-functional Team..., System Administration, Cloud Computing, OS X, Servers, Windows Server, Hardware, VMware, Leadership
Education
Brigham Young University 1970 — 1975
Junior E Almajor's Teleperformance, USA Experience 2010 - 2011
Job Help Desk | Customer Satisfaction | Student at Broward College for Computer Programming & Analysis
Industry Information Technology and Services
Experience
Cross Country Healthcare January 2015 - Present
Standard Parking February 2010 - January 2015
Teleperformance, USA 2010 - 2011
Skills
Dispatching, Team Building, Troubleshooting, Teamwork, Call Centers, Physical Security, Data Entry, Sales, Customer Satisfaction, Customer Service, Time Management, Operating Systems, Windows 7, Training, Technical Support, Networking, Microsoft Office, Microsoft Excel, Management, Leadership
Education
The Academy of South Florida 2014 — 2014
Help Desk Technician
Broward College
Computer Programming & Analysis
Cross Country Healthcare January 2015 - Present
Standard Parking February 2010 - January 2015
Teleperformance, USA 2010 - 2011
Skills
Dispatching, Team Building, Troubleshooting, Teamwork, Call Centers, Physical Security, Data Entry, Sales, Customer Satisfaction, Customer Service, Time Management, Operating Systems, Windows 7, Training, Technical Support, Networking, Microsoft Office, Microsoft Excel, Management, Leadership
Education
The Academy of South Florida 2014 — 2014
Help Desk Technician
Broward College
Computer Programming & Analysis
Michaelair Louisdor's Teleperformance, USA Experience 2009 - 2012
Job TEM SYSTEMS Software Support Engineer
Industry Information Technology and Services
Experience
Kellogg Company June 2012 - Present
Teleperformance, USA 2009 - 2012
Skills
Strategic Planning, Customer Service, Management, Program Management, Project Management, Team Leadership, Coaching, Event Management, Event Planning, Leadership, Microsoft Office, Public Speaking, Social Media, Social Media Marketing, Social Networking, Team Building, Training
Education
Boise State University 2001 — 2004
Bachelor's degree, Business Administration and Management, General
Kellogg Company June 2012 - Present
Teleperformance, USA 2009 - 2012
Skills
Strategic Planning, Customer Service, Management, Program Management, Project Management, Team Leadership, Coaching, Event Management, Event Planning, Leadership, Microsoft Office, Public Speaking, Social Media, Social Media Marketing, Social Networking, Team Building, Training
Education
Boise State University 2001 — 2004
Bachelor's degree, Business Administration and Management, General
Jessica Hammontree's Teleperformance, USA Experience February 2012 - Present
Job Workforce Analyst at Teleperformance, USA
Industry
Experience
Teleperformance, USA February 2012 - Present
Macy's March 2009 - July 2010
Skills
Workforce Management, Microsoft Office, IEX Total View, Event Planning, Customer Service, Customer Satisfaction, Avaya
Education
Florida Atlantic University - College of Business 2013 — 2017
Bachelor's degree, Health/Health Care Administration/Management
Broward College 2008 — 2013
Associate of Arts (AA), Psychology
Teleperformance, USA February 2012 - Present
Macy's March 2009 - July 2010
Skills
Workforce Management, Microsoft Office, IEX Total View, Event Planning, Customer Service, Customer Satisfaction, Avaya
Education
Florida Atlantic University - College of Business 2013 — 2017
Bachelor's degree, Health/Health Care Administration/Management
Broward College 2008 — 2013
Associate of Arts (AA), Psychology
Justin Owsley's Teleperformance, USA Experience April 2012 - June 2014
Job California Business Development Liason at Cradlepoint
Industry Computer Networking
Experience
Cradlepoint, Inc. August 2015 - Present
Country Inn & Suites June 2014 - June 2015
Teleperformance, USA April 2012 - June 2014
All-American Publishing 2007 - 2012
All-American Publishing 2007 - 2012
Skills
Customer Satisfaction, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Customer Service, Revenue Analysis, Tourism, Resorts, Sales Management, Sales, Sales Trainings, Business Development, Music Production, Customer Retention, Public Speaking, Social Media Marketing, Teamwork, Leadership, Front Office, Food & Beverage
Education
Boise State University 2000 — 2001
NA, Network Support
McCall-Donnelly High School 1995 — 1999
Diploma, General Studies
Cradlepoint, Inc. August 2015 - Present
Country Inn & Suites June 2014 - June 2015
Teleperformance, USA April 2012 - June 2014
All-American Publishing 2007 - 2012
All-American Publishing 2007 - 2012
Skills
Customer Satisfaction, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Customer Service, Revenue Analysis, Tourism, Resorts, Sales Management, Sales, Sales Trainings, Business Development, Music Production, Customer Retention, Public Speaking, Social Media Marketing, Teamwork, Leadership, Front Office, Food & Beverage
Education
Boise State University 2000 — 2001
NA, Network Support
McCall-Donnelly High School 1995 — 1999
Diploma, General Studies
Aaron Meek Aaron Meek's Teleperformance, USA Experience October 2004 - August 2007
Job Analyst at L Brands
Industry Retail
Experience
L Brands April 2015 - Present
Abercrombie & Fitch July 2014 - April 2015
Abercrombie & Fitch August 2013 - July 2014
Abercrombie & Fitch May 2012 - August 2013
Abercrombie & Fitch May 2010 - May 2012
Abercrombie & Fitch August 2008 - August 2010
JP Morgan Chase - Default August 2007 - August 2008
Teleperformance USA October 2004 - August 2007
Skills
Customer Service, Process Improvement, Analytics, RightNow Technologies, Training, Retail, Social Media, Customer Satisfaction, Order Management, Call Centers, RightNow, System Administration, Customer Experience, Contact Centers, E-commerce, Data Analysis, Program Management, Analysis, Time Management, Access, Microsoft Excel, Team Management, Employee Training, Vendor Management, Project Management
Education
Capital University 2005 — 2007
Bachelor of Arts, Education
Bowling Green State University 2002 — 2004
Education, Special Education K-12
L Brands April 2015 - Present
Abercrombie & Fitch July 2014 - April 2015
Abercrombie & Fitch August 2013 - July 2014
Abercrombie & Fitch May 2012 - August 2013
Abercrombie & Fitch May 2010 - May 2012
Abercrombie & Fitch August 2008 - August 2010
JP Morgan Chase - Default August 2007 - August 2008
Teleperformance USA October 2004 - August 2007
Skills
Customer Service, Process Improvement, Analytics, RightNow Technologies, Training, Retail, Social Media, Customer Satisfaction, Order Management, Call Centers, RightNow, System Administration, Customer Experience, Contact Centers, E-commerce, Data Analysis, Program Management, Analysis, Time Management, Access, Microsoft Excel, Team Management, Employee Training, Vendor Management, Project Management
Education
Capital University 2005 — 2007
Bachelor of Arts, Education
Bowling Green State University 2002 — 2004
Education, Special Education K-12
Kirshner Saintil Kirshner Saintil's Teleperformance, USA Experience June 2013 - January 2014
Job Student
Industry Law Enforcement
Experience
Florida A&M University January 2014 - May 2015
Teleperformance, USA June 2013 - January 2014
Circle K November 2010 - June 2013
Old Navy November 2006 - May 2009
Skills
Cashiering, Cash Register, Phone Etiquette, Loss Prevention, Phone Skills, Clerical Skills, Data Entry, Clerical Work, Filing, Copying, Customer Service, Fax, Time Management, Customer Satisfaction, Multi-line Phone, Cash Handling Experience, Retail Sales, Inventory, Internet Explorer, Highly detail oriented, Call Centers, Critical Thinking, Inventory Control, Always Punctual, Schedules, Team-oriented, Photoshop, POS, Supervising, Customer Experience, Supervisory Skills, Solid computer skills, Microsoft Word
Education
Florida Agricultural and Mechanical University 2014 — 2015
Masters, Criminal Justice and Corrections
Florida Agricultural and Mechanical University 2010 — 2012
Bachelor's degree, Criminal Justice
Broward College 2006 — 2009
AA, Criminal Justice
Florida A&M University January 2014 - May 2015
Teleperformance, USA June 2013 - January 2014
Circle K November 2010 - June 2013
Old Navy November 2006 - May 2009
Skills
Cashiering, Cash Register, Phone Etiquette, Loss Prevention, Phone Skills, Clerical Skills, Data Entry, Clerical Work, Filing, Copying, Customer Service, Fax, Time Management, Customer Satisfaction, Multi-line Phone, Cash Handling Experience, Retail Sales, Inventory, Internet Explorer, Highly detail oriented, Call Centers, Critical Thinking, Inventory Control, Always Punctual, Schedules, Team-oriented, Photoshop, POS, Supervising, Customer Experience, Supervisory Skills, Solid computer skills, Microsoft Word
Education
Florida Agricultural and Mechanical University 2014 — 2015
Masters, Criminal Justice and Corrections
Florida Agricultural and Mechanical University 2010 — 2012
Bachelor's degree, Criminal Justice
Broward College 2006 — 2009
AA, Criminal Justice
Shakerah Sims's Teleperformance, USA Experience May 2012 - August 2013
Job SPD Sales Coach at Time Warner Cable
Industry Telecommunications
Experience
Virginia College June 2015 - Present
Time Warner Cable September 2014 - Present
Time Warner Cable August 2013 - September 2014
Teleperformance, USA May 2012 - August 2013
Skills
Customer Service, Sales, Customer Satisfaction, Team Leadership, Troubleshooting, Leadership, Project Management, Account Management, Training, Executive Coaching
Education
Strayer University 2013 — 2015
Masters of Education, Curriculum, Instruction, and Assessment, 3.2
Benedict College 2008 — 2012
Bachelor of Arts, English, 3.5
Virginia College June 2015 - Present
Time Warner Cable September 2014 - Present
Time Warner Cable August 2013 - September 2014
Teleperformance, USA May 2012 - August 2013
Skills
Customer Service, Sales, Customer Satisfaction, Team Leadership, Troubleshooting, Leadership, Project Management, Account Management, Training, Executive Coaching
Education
Strayer University 2013 — 2015
Masters of Education, Curriculum, Instruction, and Assessment, 3.2
Benedict College 2008 — 2012
Bachelor of Arts, English, 3.5
Judith Dolce Judith Dolce's Teleperformance, USA Experience July 2012 - January 2013
Job Health Information Technology
Industry Information Services
Experience
Goodwill Industries of South Florida March 2014 - Present
Open-Aire February 2013 - February 2014
Teleperformance, USA July 2012 - January 2013
Sable Resorts Inc. May 2012 - December 2012
Tommy Hilfiger June 2010 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Word, Research, Public Speaking, Social Media, Team Leadership, Cashiering, Retail Sales, Customer Satisfaction, Strategic Planning, Retail, Teamwork, Data Entry, E-commerce, Cash Register
Education
Palm Beach State College 2015 — 2016
Associate's degree, Dental Assisting/Assistant
Broward College 2011 — 2013
Associate's degree, General Studies
Goodwill Industries of South Florida March 2014 - Present
Open-Aire February 2013 - February 2014
Teleperformance, USA July 2012 - January 2013
Sable Resorts Inc. May 2012 - December 2012
Tommy Hilfiger June 2010 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Word, Research, Public Speaking, Social Media, Team Leadership, Cashiering, Retail Sales, Customer Satisfaction, Strategic Planning, Retail, Teamwork, Data Entry, E-commerce, Cash Register
Education
Palm Beach State College 2015 — 2016
Associate's degree, Dental Assisting/Assistant
Broward College 2011 — 2013
Associate's degree, General Studies
Vince Cedillo Vince Cedillo's Teleperformance, USA Experience January 2010 - August 2011
Job Solutions Engineeer at CradlePoint, Inc.
Industry Computer Networking
Experience
CradlePoint, Inc. April 2014 - Present
CradlePoint, Inc. August 2012 - April 2014
Willow Wood Consulting January 2012 - August 2012
Teleperformance, USA January 2010 - August 2011
Skills
Sales, Training, Management, CRM, New Business Development, Teamwork, Telecommunications, Sales Operations, M2M, Channel Partners, Wireless, Wireless Networking, Network Engineering, Cloud Computing, SaaS, Sales Process, Salesforce.com, Solution Selling, Direct Sales
Education
Boise State University
Computer Science
CradlePoint, Inc. April 2014 - Present
CradlePoint, Inc. August 2012 - April 2014
Willow Wood Consulting January 2012 - August 2012
Teleperformance, USA January 2010 - August 2011
Skills
Sales, Training, Management, CRM, New Business Development, Teamwork, Telecommunications, Sales Operations, M2M, Channel Partners, Wireless, Wireless Networking, Network Engineering, Cloud Computing, SaaS, Sales Process, Salesforce.com, Solution Selling, Direct Sales
Education
Boise State University
Computer Science
Derrick Copeland Derrick Copeland's Teleperformance, USA Experience July 2006 - August 2014
Job Business Analyst (IT) relocating to Virginia Beach, Va area.
Industry Information Technology and Services
Experience
CSC - Computer Sciences Corporation August 2014 - August 2015
Teleperformance, USA July 2006 - August 2014
United States Air Force January 2004 - May 2006
Skills
Project Management, Technical Support, Business Analysis, Data Analysis, System Administration, Training, Leadership, Contact Center..., Security Clearance, Help Desk Support, Networking, Active Directory, Quality Assurance, Customer Service, Scriptwriting, Software Installation, Data Tracking, User Interface Design, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, HTML, Microsoft Exchange, Cloud Computing, Databases, Management, CAD, Powershell, Computer Maintenance, Information Technology, Windows, Troubleshooting, Vendor Management, Process Improvement, Wireless, Service Delivery, Contact Centers
Education
Bossier Parish Community College 2008 — 2010
Associate's degree, Computer Information Systems
Radford High School 2001 — 2002
Diploma, Regular/General High School
Oakton High School 1998 — 2001
N/A, Regular/General High School/Secondary Diploma Program
CSC - Computer Sciences Corporation August 2014 - August 2015
Teleperformance, USA July 2006 - August 2014
United States Air Force January 2004 - May 2006
Skills
Project Management, Technical Support, Business Analysis, Data Analysis, System Administration, Training, Leadership, Contact Center..., Security Clearance, Help Desk Support, Networking, Active Directory, Quality Assurance, Customer Service, Scriptwriting, Software Installation, Data Tracking, User Interface Design, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, HTML, Microsoft Exchange, Cloud Computing, Databases, Management, CAD, Powershell, Computer Maintenance, Information Technology, Windows, Troubleshooting, Vendor Management, Process Improvement, Wireless, Service Delivery, Contact Centers
Education
Bossier Parish Community College 2008 — 2010
Associate's degree, Computer Information Systems
Radford High School 2001 — 2002
Diploma, Regular/General High School
Oakton High School 1998 — 2001
N/A, Regular/General High School/Secondary Diploma Program
Amanda Reifers Amanda Reifers's Teleperformance, USA Experience November 2007 - January 2008
Job Volunteer/ Outreach Coordinator
Industry Political Organization
Experience
Petso Financial Consultants, LLC February 2015 - Present
A.J. Balukoff for Idaho March 2014 - November 2014
Old Navy September 2010 - March 2014
Blockbuster August 2002 - November 2008
Teleperformance, USA November 2007 - January 2008
Skills
Merchandising, Sales, Customer Service, Time Management, Volunteer Management, Volunteer Recruiting, Data Entry, Voter Contact, Store Management, Visual Merchandising, Loss Prevention, Retail, Inventory Management, Inventory Control, Store Operations, Retail Sales, Customer Satisfaction, Driving Results, Merchandise Planning, Customer Experience, Planograms, Political Campaigns, NGP, Votebuilder, Volunteer Training, GOTV, Grassroots Campaigning
Education
Boise State University 2003 — 2013
Bachelor of Arts (B.A.), Politcal Science
Petso Financial Consultants, LLC February 2015 - Present
A.J. Balukoff for Idaho March 2014 - November 2014
Old Navy September 2010 - March 2014
Blockbuster August 2002 - November 2008
Teleperformance, USA November 2007 - January 2008
Skills
Merchandising, Sales, Customer Service, Time Management, Volunteer Management, Volunteer Recruiting, Data Entry, Voter Contact, Store Management, Visual Merchandising, Loss Prevention, Retail, Inventory Management, Inventory Control, Store Operations, Retail Sales, Customer Satisfaction, Driving Results, Merchandise Planning, Customer Experience, Planograms, Political Campaigns, NGP, Votebuilder, Volunteer Training, GOTV, Grassroots Campaigning
Education
Boise State University 2003 — 2013
Bachelor of Arts (B.A.), Politcal Science
Monica Herbert's Teleperformance, USA Experience June 2014 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
Teleperformance, USA June 2014 - Present
AT&T September 2008 - June 2014
US Support Company/Teleperformance December 2007 - September 2008
Skills
Customer Service, Telecommunications, Microsoft Office, Call Centers, Customer Satisfaction, Customer Experience, Management, Microsoft Excel, PowerPoint, Networking, Team Leadership, Technical Support, Workforce Management, Troubleshooting, VoIP, Analysis
Education
Bossier Parish Community College 2013 — 2016
Associate of Science (AS), Computer and Information Sciences and Support Services
Bossier Parish Community College 2012 — 2015
Technical Diploma, Medical Unit Coordinator
University of Louisiana at Monroe 2000 — 2001
Occupational Therapist Assistant
Cotton Valley High School 1996 — 2000
High School Diploma
Teleperformance, USA June 2014 - Present
AT&T September 2008 - June 2014
US Support Company/Teleperformance December 2007 - September 2008
Skills
Customer Service, Telecommunications, Microsoft Office, Call Centers, Customer Satisfaction, Customer Experience, Management, Microsoft Excel, PowerPoint, Networking, Team Leadership, Technical Support, Workforce Management, Troubleshooting, VoIP, Analysis
Education
Bossier Parish Community College 2013 — 2016
Associate of Science (AS), Computer and Information Sciences and Support Services
Bossier Parish Community College 2012 — 2015
Technical Diploma, Medical Unit Coordinator
University of Louisiana at Monroe 2000 — 2001
Occupational Therapist Assistant
Cotton Valley High School 1996 — 2000
High School Diploma
Andrew Knutson Andrew Knutson's Teleperformance, USA Experience February 2015 - July 2015
Job Writer, Bookmaker, Dabbler in Nonsense
Industry Fine Art
Experience
Teleperformance, USA February 2015 - July 2015
UPS November 2014 - January 2015
Boise State University August 2013 - November 2014
Boise State University May 2013 - August 2013
Boise State University August 2010 - July 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Writing, Editing
Education
University of Alabama 2015 — 2018
Master of Fine Arts (MFA), Book Arts
Boise State University 2010 — 2014
Bachelor of Arts (BA), English (Writing Emphasis); Cinema Studies, 3.2 GPA
Metropolitan Community College 2004 — 2005
Teleperformance, USA February 2015 - July 2015
UPS November 2014 - January 2015
Boise State University August 2013 - November 2014
Boise State University May 2013 - August 2013
Boise State University August 2010 - July 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Writing, Editing
Education
University of Alabama 2015 — 2018
Master of Fine Arts (MFA), Book Arts
Boise State University 2010 — 2014
Bachelor of Arts (BA), English (Writing Emphasis); Cinema Studies, 3.2 GPA
Metropolitan Community College 2004 — 2005
Luke Vonderharr Luke Vonderharr's Teleperformance, USA Experience November 2007 - November 2008
Job System Administrator at The MGIS Companies, Inc.
Industry Information Technology and Services
Experience
The MGIS Companies, Inc. July 2012 - Present
Snowbird Ski and Summer Resort November 2009 - April 2013
Extra Space Storage June 2009 - July 2012
Park City Mountain Resort December 2007 - April 2009
Teleperformance, USA November 2007 - November 2008
Skills
System Administration, Windows Server, Linux System..., Troubleshooting, Networking, Ubuntu, VMware, Virtualization, WSUS, Active Directory, Microsoft Exchange, Salesforce.com, AASI Certified..., Network Security, Disaster Recovery, Technical Support
Education
Bob Jones University
Information Technology
The MGIS Companies, Inc. July 2012 - Present
Snowbird Ski and Summer Resort November 2009 - April 2013
Extra Space Storage June 2009 - July 2012
Park City Mountain Resort December 2007 - April 2009
Teleperformance, USA November 2007 - November 2008
Skills
System Administration, Windows Server, Linux System..., Troubleshooting, Networking, Ubuntu, VMware, Virtualization, WSUS, Active Directory, Microsoft Exchange, Salesforce.com, AASI Certified..., Network Security, Disaster Recovery, Technical Support
Education
Bob Jones University
Information Technology
Ederick Enrico Johnson Ederick Enrico Johnson's Teleperformance, USA Experience April 2014 - Present
Job Director of Employee Engagement & Community Affairs
Industry Telecommunications
Experience
Teleperformance, USA April 2014 - Present
AT&T March 2013 - April 2014
Florida Memorial University August 2011 - August 2013
Mt. Raymond FGBC 1994 - 2001
Skills
Public Speaking, Strategic Planning, Team Building, Customer Service, Leadership, Microsoft Office, Social Networking, Management, Social Media, Microsoft Excel, Network Design, VoIP, Cisco Technologies, TCP/IP, Switches, Telecommunications, IP
Education
Broward College 2013 — 2016
Currently seeking a degree in Education, Elementary Education and Teaching
Florida Memorial University 2011 — 2013
Currently seeking a degree in Exceptional Student Education, Elementary Education and Teaching
Teleperformance, USA April 2014 - Present
AT&T March 2013 - April 2014
Florida Memorial University August 2011 - August 2013
Mt. Raymond FGBC 1994 - 2001
Skills
Public Speaking, Strategic Planning, Team Building, Customer Service, Leadership, Microsoft Office, Social Networking, Management, Social Media, Microsoft Excel, Network Design, VoIP, Cisco Technologies, TCP/IP, Switches, Telecommunications, IP
Education
Broward College 2013 — 2016
Currently seeking a degree in Education, Elementary Education and Teaching
Florida Memorial University 2011 — 2013
Currently seeking a degree in Exceptional Student Education, Elementary Education and Teaching
Margaret (Maggie) Talley Margaret (Maggie) Talley's Teleperformance, USA Experience July 2015 - Present
Job Recruiting Assistant at Teleperformance, USA
Industry Higher Education
Experience
Teleperformance, USA July 2015 - Present
Self Employed November 2008 - Present
Texas A&M University-Central Texas October 2013 - December 2014
Central Texas College April 2013 - August 2013
Integrity Rehab & Home Health September 2012 - April 2013
Memorial Christian Academy March 2012 - May 2012
Picture Me! Portrait Studio September 2011 - March 2012
Baylor University February 2011 - April 2011
CAMPAT Machine Tool June 2010 - October 2010
Skills
Portrait Photography, Scenic Painting, Customer Service, Customer Experience, Customer Retention, Data Entry, Filing, Adobe Creative Suite, Mac OS X, OS X, Telephone Skills, Event Planning, Art, Photography
Education
Baylor University 2006 — 2010
Bachelor of Arts, Theatre/Theater
Baylor University 2006 — 2010
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
Teleperformance, USA July 2015 - Present
Self Employed November 2008 - Present
Texas A&M University-Central Texas October 2013 - December 2014
Central Texas College April 2013 - August 2013
Integrity Rehab & Home Health September 2012 - April 2013
Memorial Christian Academy March 2012 - May 2012
Picture Me! Portrait Studio September 2011 - March 2012
Baylor University February 2011 - April 2011
CAMPAT Machine Tool June 2010 - October 2010
Skills
Portrait Photography, Scenic Painting, Customer Service, Customer Experience, Customer Retention, Data Entry, Filing, Adobe Creative Suite, Mac OS X, OS X, Telephone Skills, Event Planning, Art, Photography
Education
Baylor University 2006 — 2010
Bachelor of Arts, Theatre/Theater
Baylor University 2006 — 2010
Bachelor of Arts (B.A.), Drama and Dramatics/Theatre Arts, General
Viviana Albornoz's Teleperformance, USA Experience August 2008 - May 2010
Job Graphic Designer Book Illustrator for kids
Industry Graphic Design
Experience
Tribune Publishing Company September 2014 - Present
Graphic Design Freelance Miami-Ft Lauderdale September 2013 - Present
Freelance / Graphic Design Services January 2013 - Present
All About Entertainment INC. August 2012 - December 2012
Teleperformance, USA August 2008 - May 2010
Convergys June 2006 - April 2008
Americall Group, Inc. 2003 - 2006
Aurafin Company 2002 - 2003
Colpatria Construction 2000 - 2000
ACFA Colombian Association of Architecture Faculties 2000 - 2000
Skills
Illustrator, Graphic Design, Logo Design, InDesign, Adobe Creative Suite, Web Design, Photoshop, Brochures, Corporate Identity, Graphics, Corel Draw, Adobe Bridge, Flyers, Visual Communication, Branding & Identity, Illustration, Packaging, Photography, Layout, Mac, Visual Arts, Comic Art, Artistic Abilities, Adobe Photoshop, Adobe Illustrator, Adobe In Design, Adobe Dreamweaver, QuarkXPress, Microsoft World XP, Powerpoint 2013, Microsoft World 2013, Bridge CS6, Comic Book Illustration, Storytelling, Visual Storytelling, Digital Storytelling, Paper Craft, Abstract Paintings, Visual Effects, Advertising, Social Media, Dreamweaver
Education
Broward Community College 2010 — 2012
Associate of Science (AS), Graphic Design
Broward Community College 2005 — 2007
EAP/English Language, English as Second Language
McFatter Technical Center 2003 — 2004
ESOL/ English Language, English as Second Language
Universidad Piloto de Colombia 1995 — 2000
Bachelor of Architecture (B.Arch.), Architecture
Colegio Provinma 1989 — 1994
Tribune Publishing Company September 2014 - Present
Graphic Design Freelance Miami-Ft Lauderdale September 2013 - Present
Freelance / Graphic Design Services January 2013 - Present
All About Entertainment INC. August 2012 - December 2012
Teleperformance, USA August 2008 - May 2010
Convergys June 2006 - April 2008
Americall Group, Inc. 2003 - 2006
Aurafin Company 2002 - 2003
Colpatria Construction 2000 - 2000
ACFA Colombian Association of Architecture Faculties 2000 - 2000
Skills
Illustrator, Graphic Design, Logo Design, InDesign, Adobe Creative Suite, Web Design, Photoshop, Brochures, Corporate Identity, Graphics, Corel Draw, Adobe Bridge, Flyers, Visual Communication, Branding & Identity, Illustration, Packaging, Photography, Layout, Mac, Visual Arts, Comic Art, Artistic Abilities, Adobe Photoshop, Adobe Illustrator, Adobe In Design, Adobe Dreamweaver, QuarkXPress, Microsoft World XP, Powerpoint 2013, Microsoft World 2013, Bridge CS6, Comic Book Illustration, Storytelling, Visual Storytelling, Digital Storytelling, Paper Craft, Abstract Paintings, Visual Effects, Advertising, Social Media, Dreamweaver
Education
Broward Community College 2010 — 2012
Associate of Science (AS), Graphic Design
Broward Community College 2005 — 2007
EAP/English Language, English as Second Language
McFatter Technical Center 2003 — 2004
ESOL/ English Language, English as Second Language
Universidad Piloto de Colombia 1995 — 2000
Bachelor of Architecture (B.Arch.), Architecture
Colegio Provinma 1989 — 1994
Jazzarah Driskell-Williams's Teleperformance, USA Experience February 2011 - August 2011
Job Admissions Rep
Industry Marketing and Advertising
Experience
Southern University October 2014 - Present
CPSI September 2011 - August 2012
ACCENT Marketing 2012 - 2012
Teleperformance, USA February 2011 - August 2011
Convergys June 2009 - January 2011
Bossier Parish Community College August 2008 - May 2009
Skills
Multi-line Phone, Can Type 70 WPM, Customer Service..., Commitment to Customer..., General Office Skills, Excellent Communication..., Medical Billing and..., Sales Management, Computer Savy, Complaint Handling, Dispute Resolution, Committed to..., Enthusiastic..., Data Entry, Records Management, Charismatic Leadership, Front office operations, Creative Direction, Business Insights, Innovation, Assertiveness, Efficent, Interpersonal Skill, Reliability, Committment, Dedication to..., Communication, Customer Service, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2010 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse, 3.0
Everest University-Tampa 2011 — 2012
Associate's degree, Paralegal Studies, 3.89
Bossier Parish Community College 2008 — 2010
Associates, Business Administration and Management, General, 3.85
Southern University October 2014 - Present
CPSI September 2011 - August 2012
ACCENT Marketing 2012 - 2012
Teleperformance, USA February 2011 - August 2011
Convergys June 2009 - January 2011
Bossier Parish Community College August 2008 - May 2009
Skills
Multi-line Phone, Can Type 70 WPM, Customer Service..., Commitment to Customer..., General Office Skills, Excellent Communication..., Medical Billing and..., Sales Management, Computer Savy, Complaint Handling, Dispute Resolution, Committed to..., Enthusiastic..., Data Entry, Records Management, Charismatic Leadership, Front office operations, Creative Direction, Business Insights, Innovation, Assertiveness, Efficent, Interpersonal Skill, Reliability, Committment, Dedication to..., Communication, Customer Service, Public Speaking
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2010 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse, 3.0
Everest University-Tampa 2011 — 2012
Associate's degree, Paralegal Studies, 3.89
Bossier Parish Community College 2008 — 2010
Associates, Business Administration and Management, General, 3.85
Melissa Tranquille's Teleperformance, USA Experience February 2012 - January 2014
Job Assistant Branch Manager at Enterprise Holdings
Industry Automotive
Experience
Enterprise Holdings August 2015 - Present
Enterprise Holdings April 2015 - August 2015
Enterprise Holdings December 2013 - April 2015
Teleperformance, USA February 2012 - January 2014
Teleperformance, USA May 2011 - February 2012
Teleperformance, USA November 2009 - May 2011
Convergys February 2008 - July 2009
Bed Bath & Beyond October 2007 - July 2009
Skills
People Skills, Planning & Organizing..., Data Entry, Customer Service, Time Management, Team Leadership, High Organizational..., Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teacher Training, Project Management, Technical Support, T1, Avaya, IEX Total View, CCMS, Mac OS, Sales Management..., Leadership, Management, Sales, Strategic Planning
Education
Broward College 2012 — 2013
Bachelor of Applied Science (BASc), Operations Management and Supervision
Florida Atlantic University 2011 — 2012
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Broward College 2010 — 2010
Licentiate degree, Substitute Teacher
Broward College 2006 — 2008
Associate of Arts (AA), Business Administration
Enterprise Holdings August 2015 - Present
Enterprise Holdings April 2015 - August 2015
Enterprise Holdings December 2013 - April 2015
Teleperformance, USA February 2012 - January 2014
Teleperformance, USA May 2011 - February 2012
Teleperformance, USA November 2009 - May 2011
Convergys February 2008 - July 2009
Bed Bath & Beyond October 2007 - July 2009
Skills
People Skills, Planning & Organizing..., Data Entry, Customer Service, Time Management, Team Leadership, High Organizational..., Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Teacher Training, Project Management, Technical Support, T1, Avaya, IEX Total View, CCMS, Mac OS, Sales Management..., Leadership, Management, Sales, Strategic Planning
Education
Broward College 2012 — 2013
Bachelor of Applied Science (BASc), Operations Management and Supervision
Florida Atlantic University 2011 — 2012
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Broward College 2010 — 2010
Licentiate degree, Substitute Teacher
Broward College 2006 — 2008
Associate of Arts (AA), Business Administration
Olivia Reynolds's Teleperformance, USA Experience June 2014 - January 2015
Job "I have not failed. I've just found 10,000 ways that don't work." Thomas A. Edison
Industry Marketing and Advertising
Experience
Tribune Publishing January 2015 - Present
Teleperformance, USA June 2014 - January 2015
Chartwells (Higher Education Division) January 2013 - May 2014
Staples December 2013 - April 2014
Alorica January 2012 - May 2012
Skills
Communication Skills, Microsoft Office, Highly detail oriented, Customer Service, Food & Beverage, Social Networking, PowerPoint, Microsoft Word, Typing, Microsoft Excel, Event Planning, Social Media Marketing, Advertising, Adobe Creative Suite, Marketing, Marketing Communications, Data Entry, Cashiering, Telephone Skills, Microsoft Publisher, InDesign, Leadership
Education
University of North Florida 2012 — 2014
Bachelor of Science (BS), Advertising
Broward Community College 2009 — 2011
Associate of Arts (AA), Mass Communication/Media Studies
Tribune Publishing January 2015 - Present
Teleperformance, USA June 2014 - January 2015
Chartwells (Higher Education Division) January 2013 - May 2014
Staples December 2013 - April 2014
Alorica January 2012 - May 2012
Skills
Communication Skills, Microsoft Office, Highly detail oriented, Customer Service, Food & Beverage, Social Networking, PowerPoint, Microsoft Word, Typing, Microsoft Excel, Event Planning, Social Media Marketing, Advertising, Adobe Creative Suite, Marketing, Marketing Communications, Data Entry, Cashiering, Telephone Skills, Microsoft Publisher, InDesign, Leadership
Education
University of North Florida 2012 — 2014
Bachelor of Science (BS), Advertising
Broward Community College 2009 — 2011
Associate of Arts (AA), Mass Communication/Media Studies
Deja M. Just's Teleperformance, USA Experience September 1998 - August 1999
Job Small Business Sales Consultant at Deluxe Corporation
Industry Events Services
Experience
Deluxe Corporation August 2013 - April 2015
Melgeorge's Elephant Lake Lodge & Resort January 2012 - July 2012
Nett Lake Elementary School March 2012 - May 2012
Bois Forte Reservation December 2011 - March 2012
Capstone Services, LLC February 2001 - February 2012
Kettle Falls Hotel 2000 - 2011
Questar Capital Inc. July 2007 - October 2008
Allianz Life July 2005 - June 2007
Teleperformance USA September 1998 - August 1999
Skills
Project Management, Event Planning, Customer Service, Sales, Insurance, Business Development, Fixed Annuities, Health Insurance, Relationship Management, Business Relationship..., Strategic Planning, Life Insurance, Account Management, Call Center, Training, Supervision, Business Analysis, Budget, Team Building, Research, Reports, Outstanding..., Computer Proficiency, Oral & Written..., MS Office, Multicultural, Team Leadership, Leadership, Lead Generation, Office Management, Organization, Vendor Management Skills, Coordination, Community Outreach, Marketing, Marketing Communications, Budgets, Microsoft Excel, PowerPoint, Microsoft Office
Education
Bethel University 2013 — 2016
Master's Degree, Strategic Leadership
Minnesota School of Business 2002 — 2004
Bachelor of Science (BS), Business Administration, 3.71
Bemidji State University 1996 — 1997
English Language and Literature/Letters
Mesabi Range Community and Technical College 1994 — 1996
Associate of Arts (A.A.), General Studies
Deluxe Corporation August 2013 - April 2015
Melgeorge's Elephant Lake Lodge & Resort January 2012 - July 2012
Nett Lake Elementary School March 2012 - May 2012
Bois Forte Reservation December 2011 - March 2012
Capstone Services, LLC February 2001 - February 2012
Kettle Falls Hotel 2000 - 2011
Questar Capital Inc. July 2007 - October 2008
Allianz Life July 2005 - June 2007
Teleperformance USA September 1998 - August 1999
Skills
Project Management, Event Planning, Customer Service, Sales, Insurance, Business Development, Fixed Annuities, Health Insurance, Relationship Management, Business Relationship..., Strategic Planning, Life Insurance, Account Management, Call Center, Training, Supervision, Business Analysis, Budget, Team Building, Research, Reports, Outstanding..., Computer Proficiency, Oral & Written..., MS Office, Multicultural, Team Leadership, Leadership, Lead Generation, Office Management, Organization, Vendor Management Skills, Coordination, Community Outreach, Marketing, Marketing Communications, Budgets, Microsoft Excel, PowerPoint, Microsoft Office
Education
Bethel University 2013 — 2016
Master's Degree, Strategic Leadership
Minnesota School of Business 2002 — 2004
Bachelor of Science (BS), Business Administration, 3.71
Bemidji State University 1996 — 1997
English Language and Literature/Letters
Mesabi Range Community and Technical College 1994 — 1996
Associate of Arts (A.A.), General Studies
Eric Showalter's Teleperformance, USA Experience August 2014 - Present
Job Workforce Management at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA August 2014 - Present
Lexington Law July 2012 - 2014
Nexant April 2011 - 2012
The Results Companies February 2009 - November 2010
Convergys Corp February 2007 - May 2009
Convergys Corp 1996 - 2004
American Express 1982 - 1996
First Security Bank 1981 - 1982
Skills
IEX, Workforce Management, Call Center, BPO, Customer Experience, Call Center Development, Vendor Management, Process Improvement, Forecasting, Customer Satisfaction, Customer Service, Outsourcing, Business Process..., Team Building, Leadership, Management, Call Centers, Contact Centers, Team Leadership, Analysis, Customer Retention, Operations Management, Performance Management, CRM, Quality Assurance
Education
Idaho State University 1979 — 1981
Bachelors, Finance
Brigham Young University 1973 — 1975
Westminster College
Masters, Business Administration
Teleperformance, USA August 2014 - Present
Lexington Law July 2012 - 2014
Nexant April 2011 - 2012
The Results Companies February 2009 - November 2010
Convergys Corp February 2007 - May 2009
Convergys Corp 1996 - 2004
American Express 1982 - 1996
First Security Bank 1981 - 1982
Skills
IEX, Workforce Management, Call Center, BPO, Customer Experience, Call Center Development, Vendor Management, Process Improvement, Forecasting, Customer Satisfaction, Customer Service, Outsourcing, Business Process..., Team Building, Leadership, Management, Call Centers, Contact Centers, Team Leadership, Analysis, Customer Retention, Operations Management, Performance Management, CRM, Quality Assurance
Education
Idaho State University 1979 — 1981
Bachelors, Finance
Brigham Young University 1973 — 1975
Westminster College
Masters, Business Administration
Saul Gelin Saul Gelin's Teleperformance, USA Experience December 2010 - May 2014
Job Mortgage Loan Originator
Industry Financial Services
Experience
American Bancshares Mortgage, LLC June 2015 - August 2015
Network Capital Funding Corporation December 2014 - May 2015
Teleperformance, USA December 2010 - May 2014
MarketStar December 2009 - December 2010
National Appliance Network July 2009 - December 2009
CompUSA April 2006 - November 2008
Skills
Time Management, Retail, Merchandising, Sales, Customer Service
Education
Florida Atlantic University 2006 — 2009
Bachelors of Business Administration, Management/ Marketing
Broward College 2003 — 2006
Associate's Degree, Business Administration and Management, General
American Bancshares Mortgage, LLC June 2015 - August 2015
Network Capital Funding Corporation December 2014 - May 2015
Teleperformance, USA December 2010 - May 2014
MarketStar December 2009 - December 2010
National Appliance Network July 2009 - December 2009
CompUSA April 2006 - November 2008
Skills
Time Management, Retail, Merchandising, Sales, Customer Service
Education
Florida Atlantic University 2006 — 2009
Bachelors of Business Administration, Management/ Marketing
Broward College 2003 — 2006
Associate's Degree, Business Administration and Management, General
Zachary Lewis Zachary Lewis's Teleperformance, USA Experience July 2008 - August 2010
Job Legally Trained Technophile, Strategic Thinker, Former Archaeologist
Industry Information Technology and Services
Experience
EMC June 2015 - Present
Sumsion Business Law, LLC August 2014 - Present
Hansen Wright Eddy and Haws February 2013 - July 2014
4th District Court June 2012 - August 2012
DLA Piper May 2012 - June 2012
Somers, Jaramillo and Associates February 2011 - August 2011
Lambayeque BioHistory Project - Museo Nacional Sican August 2010 - December 2010
Teleperformance, USA July 2008 - August 2010
Skills
Legal Research, Legal Writing, Litigation, Courts, Westlaw, Employment Law, International Law, Corporate Law, Lexis, Appeals, LexisNexis, Copyright Law, Public Speaking, Research, Microsoft Office, Civil Litigation, Commercial Litigation, Microsoft Word, Microsoft Excel, Legal Assistance
Education
University of Utah - David Eccles School of Business 2015 — 2015
Master of Science in Information Systems (MSIS) Candidate, IT Security, Project Management, Business Analytics, Regulatory Compliance
Brigham Young University 2011 — 2014
Juris Doctor (JD), J. Reuben Clark Law School - Law
Utah Valley University 2006 — 2011
Bachelor of Arts (BA), Physical, Cultural and Biological Anthropology
Spanish Fork High School
EMC June 2015 - Present
Sumsion Business Law, LLC August 2014 - Present
Hansen Wright Eddy and Haws February 2013 - July 2014
4th District Court June 2012 - August 2012
DLA Piper May 2012 - June 2012
Somers, Jaramillo and Associates February 2011 - August 2011
Lambayeque BioHistory Project - Museo Nacional Sican August 2010 - December 2010
Teleperformance, USA July 2008 - August 2010
Skills
Legal Research, Legal Writing, Litigation, Courts, Westlaw, Employment Law, International Law, Corporate Law, Lexis, Appeals, LexisNexis, Copyright Law, Public Speaking, Research, Microsoft Office, Civil Litigation, Commercial Litigation, Microsoft Word, Microsoft Excel, Legal Assistance
Education
University of Utah - David Eccles School of Business 2015 — 2015
Master of Science in Information Systems (MSIS) Candidate, IT Security, Project Management, Business Analytics, Regulatory Compliance
Brigham Young University 2011 — 2014
Juris Doctor (JD), J. Reuben Clark Law School - Law
Utah Valley University 2006 — 2011
Bachelor of Arts (BA), Physical, Cultural and Biological Anthropology
Spanish Fork High School
Michael L Cavanaugh Michael L Cavanaugh's Teleperformance, USA Experience June 2015 - Present
Job Trainer at Teleperformance, USA
Industry Education Management
Experience
Teleperformance, USA June 2015 - Present
Grand Canyon University September 2014 - Present
American Preparatory Academy September 2014 - January 2015
St Anthony Catholic School January 2014 - July 2014
Cognosante/General Dynamics IT July 2013 - December 2013
Skaggs Catholic Center July 2010 - July 2013
St. Patrick School July 2008 - August 2009
Judge Memorial Catholic High School July 2002 - July 2008
Skills
Operations Management, Human Resources, Communication, Project Management, Sales Operations, Microsoft Office, Coaching, Public Speaking, Leadership Development, Organizational..., Teacher Training, Curriculum Development, Customer Service, Strategic Planning, Curriculum Design, Teaching, Leadership, Team Building, Training, Mentoring, Community Outreach, Program Management, Staff Development, Classroom, Management
Education
Grand Canyon University 2015 — 2018
Doctor of Education (Ed.D.), Educational Leadership and Administration, General, K-12
University of San Francisco 2002 — 2009
Master's degree, Educational Leadership and Administration, General
Boston College 1986 — 1987
Master in Education, Religious Education
Teleperformance, USA June 2015 - Present
Grand Canyon University September 2014 - Present
American Preparatory Academy September 2014 - January 2015
St Anthony Catholic School January 2014 - July 2014
Cognosante/General Dynamics IT July 2013 - December 2013
Skaggs Catholic Center July 2010 - July 2013
St. Patrick School July 2008 - August 2009
Judge Memorial Catholic High School July 2002 - July 2008
Skills
Operations Management, Human Resources, Communication, Project Management, Sales Operations, Microsoft Office, Coaching, Public Speaking, Leadership Development, Organizational..., Teacher Training, Curriculum Development, Customer Service, Strategic Planning, Curriculum Design, Teaching, Leadership, Team Building, Training, Mentoring, Community Outreach, Program Management, Staff Development, Classroom, Management
Education
Grand Canyon University 2015 — 2018
Doctor of Education (Ed.D.), Educational Leadership and Administration, General, K-12
University of San Francisco 2002 — 2009
Master's degree, Educational Leadership and Administration, General
Boston College 1986 — 1987
Master in Education, Religious Education
Duncan Suydam Duncan Suydam's Teleperformance, USA Experience May 2006 - October 2009
Job Retail Professional
Industry Retail
Experience
PetSmart April 2012 - Present
Ansafone Contact Centers October 2009 - May 2012
Teleperformance, USA May 2006 - October 2009
Lowe's Home Improvement August 2005 - May 2006
Skills
Customer Service, Quality Assurance, Management, Coaching, Appointment Scheduling, Productivity, Call Centers, Call Center Development, Workforce Management, Supervisory Skills, Supervision, Customer Satisfaction, Customer Retention, Exceed Sales Goals, Call Center Metrics, Quality Assurance..., Microsoft Office, Customer Experience, Sales
Education
Boise State University 2007 — 2008
General
Mountain View High School 2002 — 2005
General
PetSmart April 2012 - Present
Ansafone Contact Centers October 2009 - May 2012
Teleperformance, USA May 2006 - October 2009
Lowe's Home Improvement August 2005 - May 2006
Skills
Customer Service, Quality Assurance, Management, Coaching, Appointment Scheduling, Productivity, Call Centers, Call Center Development, Workforce Management, Supervisory Skills, Supervision, Customer Satisfaction, Customer Retention, Exceed Sales Goals, Call Center Metrics, Quality Assurance..., Microsoft Office, Customer Experience, Sales
Education
Boise State University 2007 — 2008
General
Mountain View High School 2002 — 2005
General
Lionel Nicoleau Lionel Nicoleau's Teleperformance, USA Experience March 2012 - July 2012
Job Desktop Analyst at Ultimate Software
Industry Information Technology and Services
Experience
Ultimate Software January 2014 - Present
Ultimate Software September 2012 - January 2014
IT USA Services February 2010 - March 2013
Teleperformance, USA March 2012 - July 2012
Best Buy October 2009 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, Network Administration, Active Directory, Technical Support, CompTIA A+ Certification, Troubleshooting, Help Desk Support, Hardware, Laptops, Printers, Windows 7, Operating Systems, A Certified, Information Technology, OS X, Antivirus, Software Documentation, Desktop Computers, Telecommunications, iPad, Software Installation, Networking, Remote Desktop, VMware, Windows Server, Altiris, Active Directory..., Wireless Networking, Computer Hardware
Education
Broward Community College 2008 — 2014
Associate of Arts (A.A.), Computer Engineering
Ultimate Software January 2014 - Present
Ultimate Software September 2012 - January 2014
IT USA Services February 2010 - March 2013
Teleperformance, USA March 2012 - July 2012
Best Buy October 2009 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, Network Administration, Active Directory, Technical Support, CompTIA A+ Certification, Troubleshooting, Help Desk Support, Hardware, Laptops, Printers, Windows 7, Operating Systems, A Certified, Information Technology, OS X, Antivirus, Software Documentation, Desktop Computers, Telecommunications, iPad, Software Installation, Networking, Remote Desktop, VMware, Windows Server, Altiris, Active Directory..., Wireless Networking, Computer Hardware
Education
Broward Community College 2008 — 2014
Associate of Arts (A.A.), Computer Engineering
Blake Bond Blake Bond's Teleperformance, USA Experience September 2011 - December 2012
Job Server at Red Lobster
Industry Restaurants
Experience
Red Lobster March 2013 - Present
Teleperformance, USA September 2011 - December 2012
Education
College of Western Idaho 2012 — 2014
Associate of Business, Business Administration and Management, General
Boise State University
Business Administration and Management, General
La Quinta High School 2005 — 2009
Red Lobster March 2013 - Present
Teleperformance, USA September 2011 - December 2012
Education
College of Western Idaho 2012 — 2014
Associate of Business, Business Administration and Management, General
Boise State University
Business Administration and Management, General
La Quinta High School 2005 — 2009
Whitney Oligbo Whitney Oligbo's Teleperformance, USA Experience October 2012 - Present
Job Operations Supervisor at Teleperformance
Industry Telecommunications
Experience
Teleperformance, USA October 2012 - Present
Holiday Inn Express & Suites September 2011 - October 2012
Donruss Playoff March 2011 - September 2011
Heritage Auctions May 2009 - June 2010
Culvers May 2008 - May 2009
Carlisle Companies Inc May 2007 - January 2008
McDonald's Corporation December 2001 - May 2007
Skills
Inventory Management, Hospitality, Cashiering, Front Office, Food & Beverage, Customer Service, Customer Satisfaction, Management, Time Management, Microsoft Word, Team Building, Training, Telephone Skills
Education
Vatterott College-Sunset Hills 2011 — 2013
Health Occupations Degree, Medical/Clinical Assistant
Black Hawk College 2008 — 2008
Food Safety and Sanitation Management Certificate, Culinary Arts/Chef Training
Flint Hills Technical College 2006 — 2007
Associate's Degree, Nursing
Pittsburg High School 2001 — 2004
High School Diploma, General Studies
Teleperformance, USA October 2012 - Present
Holiday Inn Express & Suites September 2011 - October 2012
Donruss Playoff March 2011 - September 2011
Heritage Auctions May 2009 - June 2010
Culvers May 2008 - May 2009
Carlisle Companies Inc May 2007 - January 2008
McDonald's Corporation December 2001 - May 2007
Skills
Inventory Management, Hospitality, Cashiering, Front Office, Food & Beverage, Customer Service, Customer Satisfaction, Management, Time Management, Microsoft Word, Team Building, Training, Telephone Skills
Education
Vatterott College-Sunset Hills 2011 — 2013
Health Occupations Degree, Medical/Clinical Assistant
Black Hawk College 2008 — 2008
Food Safety and Sanitation Management Certificate, Culinary Arts/Chef Training
Flint Hills Technical College 2006 — 2007
Associate's Degree, Nursing
Pittsburg High School 2001 — 2004
High School Diploma, General Studies
Cheri Roberts Cheri Roberts's Teleperformance, USA Experience July 2014 - August 2014
Job Network Engineer at CenturyLink
Industry Computer & Network Security
Experience
CenturyLink April 2015 - Present
Self-Employed January 2014 - Present
Teleperformance, USA July 2014 - August 2014
Commercial Property Management, LLC July 2012 - December 2013
College Student August 2010 - December 2013
AT&T April 2012 - June 2012
Bossier Parish Community College February 2011 - April 2012
TSWS Oil Well Service 2008 - 2010
Skills
Network Security, Windows Server, Firewalls, Servers, Troubleshooting, Routers, Active Directory, Digital Forensics, Networking, Microsoft Office, Software Installation, System Administration, Computer Security, Highly detail oriented, Network Administration, Remote Administration, Technical Support, Adobe Design Programs, Embedded Software, Nessus, Metasploit, Information Security, Knoppix, Linux, Mac OS, Risk Management, Security, VMware, Nmap, Linux Server, FTK, Windows XP, CISSP, Storage Area Networks, Computer Forensics, IPS, IT Management, LAN-WAN, Operating Systems, Penetration Testing, Technical Writing, Virtualization, VPN, Vulnerability Assessment, Website Development, Windows, Wireless Routers, Wireless Networking, IDS, SAN
Education
Bossier Parish Community College 2011 — 2013
Graduated with Associate of Applied Science, Information Network Security Specialist. Certificate of Technical Studies as Senior Systems Manager., 3.7 GPA
Northwestern State University 2006 — 2008
Bachelor of Music Education Instrumental and Vocal K - 12, Education
CenturyLink April 2015 - Present
Self-Employed January 2014 - Present
Teleperformance, USA July 2014 - August 2014
Commercial Property Management, LLC July 2012 - December 2013
College Student August 2010 - December 2013
AT&T April 2012 - June 2012
Bossier Parish Community College February 2011 - April 2012
TSWS Oil Well Service 2008 - 2010
Skills
Network Security, Windows Server, Firewalls, Servers, Troubleshooting, Routers, Active Directory, Digital Forensics, Networking, Microsoft Office, Software Installation, System Administration, Computer Security, Highly detail oriented, Network Administration, Remote Administration, Technical Support, Adobe Design Programs, Embedded Software, Nessus, Metasploit, Information Security, Knoppix, Linux, Mac OS, Risk Management, Security, VMware, Nmap, Linux Server, FTK, Windows XP, CISSP, Storage Area Networks, Computer Forensics, IPS, IT Management, LAN-WAN, Operating Systems, Penetration Testing, Technical Writing, Virtualization, VPN, Vulnerability Assessment, Website Development, Windows, Wireless Routers, Wireless Networking, IDS, SAN
Education
Bossier Parish Community College 2011 — 2013
Graduated with Associate of Applied Science, Information Network Security Specialist. Certificate of Technical Studies as Senior Systems Manager., 3.7 GPA
Northwestern State University 2006 — 2008
Bachelor of Music Education Instrumental and Vocal K - 12, Education
Jeremy Schmit Jeremy Schmit's Teleperformance, USA Experience January 2012 - Present
Job SIT at Teleperformance, USA
Industry Nonprofit Organization Management
Experience
Teleperformance, USA January 2012 - Present
The G Team November 2006 - Present
RS EDEN January 2007 - June 2013
Edina Seasonal Services LLC January 2004 - November 2012
Journeys Shoes, Mall of America January 2000 - January 2003
Skills
Supervisory Skills, Staff Training, Data Entry, Problem Resolution, Project Bidding, Direct Sales, Coaching, Labor Control, Project Planning, Project Implementation, Site Supervision, Medication..., Security, Microsoft Office, Microsoft Excel, Conflict Resolution, Account Management, Customer Service, Phone Etiquette, Inventory Management, Call Centers
Education
Brown College 2003 — 2007
Bachelor of Science, Criminal Justice
Thomas Jefferson High School 1998 — 2002
Teleperformance, USA January 2012 - Present
The G Team November 2006 - Present
RS EDEN January 2007 - June 2013
Edina Seasonal Services LLC January 2004 - November 2012
Journeys Shoes, Mall of America January 2000 - January 2003
Skills
Supervisory Skills, Staff Training, Data Entry, Problem Resolution, Project Bidding, Direct Sales, Coaching, Labor Control, Project Planning, Project Implementation, Site Supervision, Medication..., Security, Microsoft Office, Microsoft Excel, Conflict Resolution, Account Management, Customer Service, Phone Etiquette, Inventory Management, Call Centers
Education
Brown College 2003 — 2007
Bachelor of Science, Criminal Justice
Thomas Jefferson High School 1998 — 2002
Jack Yates Jack Yates's Teleperformance, USA Experience August 2005 - January 2006
Job Sales Associate at The North Face
Industry Marketing and Advertising
Experience
The North Face September 2015 - Present
Northwestern Marketing Concepts August 2015 - September 2015
Edge Brewing Company April 2015 - July 2015
Edge Brewing Company February 2014 - July 2015
Home Brew Stuff October 2014 - March 2015
Self-Employed February 2007 - January 2014
JB's Restaurant August 2008 - October 2013
Comfort Keepers January 2006 - September 2006
Teleperformance, USA August 2005 - January 2006
Skills
Marketing, Leadership, Networking, Social Media Marketing, Customer Service, Entrepreneurship, Web Content Management, Photoshop, Illustrator, Ebay Sales, Event Planning, Customer Relations, Management, Business Statistics, Microsoft Word, PC building
Education
Boise State University 2009 — 2014
Bachelor of Business Administration (BBA), Marketing, Allumni
The North Face September 2015 - Present
Northwestern Marketing Concepts August 2015 - September 2015
Edge Brewing Company April 2015 - July 2015
Edge Brewing Company February 2014 - July 2015
Home Brew Stuff October 2014 - March 2015
Self-Employed February 2007 - January 2014
JB's Restaurant August 2008 - October 2013
Comfort Keepers January 2006 - September 2006
Teleperformance, USA August 2005 - January 2006
Skills
Marketing, Leadership, Networking, Social Media Marketing, Customer Service, Entrepreneurship, Web Content Management, Photoshop, Illustrator, Ebay Sales, Event Planning, Customer Relations, Management, Business Statistics, Microsoft Word, PC building
Education
Boise State University 2009 — 2014
Bachelor of Business Administration (BBA), Marketing, Allumni
Mark-Anthony Torrocha's Teleperformance, USA Experience August 2012 - May 2013
Job Networking | Marketing | Community Outreach
Industry Computer Software
Experience
AngelHack September 2015 - Present
Coding Campus February 2014 - Present
Salt Lake Comic Con 2013 - Present
Utah Geek Events 2014 - 2015
Utah Geek Events 2014 - 2015
Zagg May 2013 - April 2014
Hadhaus Marketing January 2014 - February 2014
Progrexion September 2013 - January 2014
Teleperformance, USA August 2012 - May 2013
Response Marketing Group July 2012 - October 2012
Skills
Customer Service, Public Speaking, Microsoft Office, Writing, Teaching, Editing, Public Relations, Social Media, PowerPoint, Leadership, Social Networking, Photoshop, Management, Advertising, Time Management, Journalism, Coaching, Sales
Education
Brigham Young University - Idaho 2010 — 2013
Bachelor of Arts, History, History, Communications, Literature, and Geography
Cypress College 2008 — 2010
Associate of Arts, Social and Behavioral Sciences
AngelHack September 2015 - Present
Coding Campus February 2014 - Present
Salt Lake Comic Con 2013 - Present
Utah Geek Events 2014 - 2015
Utah Geek Events 2014 - 2015
Zagg May 2013 - April 2014
Hadhaus Marketing January 2014 - February 2014
Progrexion September 2013 - January 2014
Teleperformance, USA August 2012 - May 2013
Response Marketing Group July 2012 - October 2012
Skills
Customer Service, Public Speaking, Microsoft Office, Writing, Teaching, Editing, Public Relations, Social Media, PowerPoint, Leadership, Social Networking, Photoshop, Management, Advertising, Time Management, Journalism, Coaching, Sales
Education
Brigham Young University - Idaho 2010 — 2013
Bachelor of Arts, History, History, Communications, Literature, and Geography
Cypress College 2008 — 2010
Associate of Arts, Social and Behavioral Sciences
Nathan Sturlin Nathan Sturlin's Teleperformance, USA Experience September 2009 - May 2010
Job Athletic Training Student/ PrePhysical Therapy
Industry Internet
Experience
Mountain Land Rehabilitation February 2015 - Present
Bodybuilding.com July 2011 - July 2014
Bodybuilding.com March 2010 - July 2011
Teleperformance, USA September 2009 - May 2010
Ridgeway Industrial June 2006 - July 2009
Lacy Mechanical May 2005 - June 2006
Skills
Customer Service, Team Leadership, E-commerce, Social Networking, Online Advertising, Social Media Marketing, Time Management, Quality Assurance, Management, Sales, Social Media, Microsoft Office, Project Management, Team Building, JavaScript, Plumbing, Marketing, Athletic Training, Rehabilitation
Education
Boise State University 2011 — 2016
Bachelor's Degree, Athletic Training/Trainer, Junior
Mountain Land Rehabilitation February 2015 - Present
Bodybuilding.com July 2011 - July 2014
Bodybuilding.com March 2010 - July 2011
Teleperformance, USA September 2009 - May 2010
Ridgeway Industrial June 2006 - July 2009
Lacy Mechanical May 2005 - June 2006
Skills
Customer Service, Team Leadership, E-commerce, Social Networking, Online Advertising, Social Media Marketing, Time Management, Quality Assurance, Management, Sales, Social Media, Microsoft Office, Project Management, Team Building, JavaScript, Plumbing, Marketing, Athletic Training, Rehabilitation
Education
Boise State University 2011 — 2016
Bachelor's Degree, Athletic Training/Trainer, Junior
Matt Allred's Teleperformance, USA Experience January 2002 - December 2003
Job Management Consultant at StrongBridge Consulting
Industry Internet
Experience
Strong-Bridge Consulting June 2015 - Present
Strong-Bridge Consulting July 2014 - June 2015
Vega Consulting LLC October 2011 - April 2014
Vega Consulting LLC October 2010 - October 2011
Microsoft September 2008 - November 2009
Microsoft December 2006 - September 2008
Microsoft June 2006 - December 2006
Microsoft October 2004 - December 2006
Microsoft January 2004 - October 2004
Teleperformance, USA January 2002 - December 2003
Skills
Vendor Management, Program Management, Cross-functional Team..., Product Management, Process Improvement, Management, Strategy, Service Delivery, Cloud Computing, PMP, CRM, SaaS, Project Planning, Analysis, Partner Management, Training, IT Strategy, Solutions Marketing, Software Project..., Project Management, Account Management, Leadership, Start-ups, Reporting & Analysis, Team Building, SharePoint, Strategic Planning, Team Leadership, Business Analysis, Team Management, Customer Satisfaction, SDLC, E-commerce, Enterprise Software, Data Analysis, Solutions Delivery, Product Development, Analytics, Business Intelligence, Business Strategy, Agile Methodologies, Call Center, Budgets, Business Development, Integration, Scrum, Security, Strategic Partnerships, SQL, Kanban
Education
Thunderbird School of Global Management 2011 — 2013
MBA, International Business
University of Washington Extension 2004 — 2005
Certificate, Project Management
University of Utah 1995 — 2000
Bachelor of Arts, History
Boston College 1994 — 1995
Economics
RHSM
Strong-Bridge Consulting June 2015 - Present
Strong-Bridge Consulting July 2014 - June 2015
Vega Consulting LLC October 2011 - April 2014
Vega Consulting LLC October 2010 - October 2011
Microsoft September 2008 - November 2009
Microsoft December 2006 - September 2008
Microsoft June 2006 - December 2006
Microsoft October 2004 - December 2006
Microsoft January 2004 - October 2004
Teleperformance, USA January 2002 - December 2003
Skills
Vendor Management, Program Management, Cross-functional Team..., Product Management, Process Improvement, Management, Strategy, Service Delivery, Cloud Computing, PMP, CRM, SaaS, Project Planning, Analysis, Partner Management, Training, IT Strategy, Solutions Marketing, Software Project..., Project Management, Account Management, Leadership, Start-ups, Reporting & Analysis, Team Building, SharePoint, Strategic Planning, Team Leadership, Business Analysis, Team Management, Customer Satisfaction, SDLC, E-commerce, Enterprise Software, Data Analysis, Solutions Delivery, Product Development, Analytics, Business Intelligence, Business Strategy, Agile Methodologies, Call Center, Budgets, Business Development, Integration, Scrum, Security, Strategic Partnerships, SQL, Kanban
Education
Thunderbird School of Global Management 2011 — 2013
MBA, International Business
University of Washington Extension 2004 — 2005
Certificate, Project Management
University of Utah 1995 — 2000
Bachelor of Arts, History
Boston College 1994 — 1995
Economics
RHSM
Jeremy Perez's Teleperformance, USA Experience June 2005 - February 2006
Job Programmer / Analyst at Synoptek
Industry Information Technology and Services
Experience
Synoptek June 2011 - Present
Intralot November 2010 - June 2011
Citi February 2006 - November 2010
Teleperformance, USA June 2005 - February 2006
CompUSA March 2001 - June 2005
Skills
PHP, JavaScript, HTML 5, CSS, SQL, ASP.NET MVC, Microsoft SQL Server, ASP.NET, C#, AJAX, Subversion, XML, Requirements Analysis, jQuery, Business Analysis, Active Directory, Windows, TFS, MySQL, Risk Management, Visual Studio, NetBeans, Linux, Windows Server, SEO, Problem Management, SharePoint, HTML, Apache, ASP, Databases
Education
University of Phoenix - Idaho Campus 2007 — 2010
Boise State University 1997 — 1998
Chemical Engineering
Synoptek June 2011 - Present
Intralot November 2010 - June 2011
Citi February 2006 - November 2010
Teleperformance, USA June 2005 - February 2006
CompUSA March 2001 - June 2005
Skills
PHP, JavaScript, HTML 5, CSS, SQL, ASP.NET MVC, Microsoft SQL Server, ASP.NET, C#, AJAX, Subversion, XML, Requirements Analysis, jQuery, Business Analysis, Active Directory, Windows, TFS, MySQL, Risk Management, Visual Studio, NetBeans, Linux, Windows Server, SEO, Problem Management, SharePoint, HTML, Apache, ASP, Databases
Education
University of Phoenix - Idaho Campus 2007 — 2010
Boise State University 1997 — 1998
Chemical Engineering
Nate Cutler's Teleperformance, USA Experience November 2010 - February 2011
Job Medical Services/ Healthcare
Industry Medical Devices
Experience
Norco inc August 2011 - Present
Teleperformance USA November 2010 - February 2011
Teleperformance USA November 2010 - February 2011
Canyon County Assessors Office March 2007 - November 2010
Micron Technology May 2006 - March 2007
Micron Technologies May 2006 - March 2007
Artco Printing (Taylor Corp.) April 2003 - April 2006
Artco, Inc March 2003 - April 2006
BYU-Idaho March 2000 - April 2003
Western Watts Research June 2002 - November 2002
Skills
Access, Customer Service, Microsoft Office, Sales Management, Small Business, Time Management, Training, Troubleshooting
Education
Ricks College
Interpersonal Communications Associates
Brigham Young University - Idaho
B.S., Org Communications/P.R.
Brigham Young University - Idaho
Bachelor of Science, University Studies
Norco inc August 2011 - Present
Teleperformance USA November 2010 - February 2011
Teleperformance USA November 2010 - February 2011
Canyon County Assessors Office March 2007 - November 2010
Micron Technology May 2006 - March 2007
Micron Technologies May 2006 - March 2007
Artco Printing (Taylor Corp.) April 2003 - April 2006
Artco, Inc March 2003 - April 2006
BYU-Idaho March 2000 - April 2003
Western Watts Research June 2002 - November 2002
Skills
Access, Customer Service, Microsoft Office, Sales Management, Small Business, Time Management, Training, Troubleshooting
Education
Ricks College
Interpersonal Communications Associates
Brigham Young University - Idaho
B.S., Org Communications/P.R.
Brigham Young University - Idaho
Bachelor of Science, University Studies
Corey Roberson's Teleperformance, USA Experience November 2010 - January 2014
Job Video Producer at Simplifile
Industry Motion Pictures and Film
Experience
Simplifile December 2014 - Present
Simplifile February 2014 - December 2014
Teleperformance, USA November 2010 - January 2014
Tikaboo Productions 2009 - 2009
Skills
Props, Short Films, Film Production, Film, Feature Films, Digital Video, Video
Education
Brigham Young University 2003 — 2007
BA Media Arts Studies, Film/Video Production
Simplifile December 2014 - Present
Simplifile February 2014 - December 2014
Teleperformance, USA November 2010 - January 2014
Tikaboo Productions 2009 - 2009
Skills
Props, Short Films, Film Production, Film, Feature Films, Digital Video, Video
Education
Brigham Young University 2003 — 2007
BA Media Arts Studies, Film/Video Production
Hyrum Weight's Teleperformance, USA Experience January 2009 - April 2009
Job Health Care/Wellness Specialist
Industry Health, Wellness and Fitness
Experience
Bluehost February 2015 - May 2015
Books & Things May 2014 - November 2014
The Home Depot December 2013 - March 2014
The Home Depot October 2013 - December 2013
Dreamworks Properties December 2011 - October 2013
Novatek Inc December 2010 - November 2011
Recumbent Cycles of Utah August 2009 - January 2010
Teleperformance, USA January 2009 - April 2009
Custom Culinary June 2008 - August 2008
Utility Concrete Productions April 2008 - July 2008
Skills
Microsoft Excel, Training, Microsoft Office, Project Management, Research, PowerPoint, Public Speaking, Management, Program Management, Marketing, Leadership, Analysis, Customer Service, Microsoft Word, Public Relations, Facebook, Troubleshooting, Teaching, Strategic Planning, Event Planning, Data Analysis, Leadership Development, Social Media, Team Building, Nutrition, Customer Satisfaction, Event Management, Fundraising, Social Media Marketing, Photoshop
Education
Brigham Young University
Exercise Science, Kinesiology and Chemistry
Lakeridge High School
High School Diploma, Emphasis in Mathematics and Physical Sciences, Weighted GPA +4.0
Bluehost February 2015 - May 2015
Books & Things May 2014 - November 2014
The Home Depot December 2013 - March 2014
The Home Depot October 2013 - December 2013
Dreamworks Properties December 2011 - October 2013
Novatek Inc December 2010 - November 2011
Recumbent Cycles of Utah August 2009 - January 2010
Teleperformance, USA January 2009 - April 2009
Custom Culinary June 2008 - August 2008
Utility Concrete Productions April 2008 - July 2008
Skills
Microsoft Excel, Training, Microsoft Office, Project Management, Research, PowerPoint, Public Speaking, Management, Program Management, Marketing, Leadership, Analysis, Customer Service, Microsoft Word, Public Relations, Facebook, Troubleshooting, Teaching, Strategic Planning, Event Planning, Data Analysis, Leadership Development, Social Media, Team Building, Nutrition, Customer Satisfaction, Event Management, Fundraising, Social Media Marketing, Photoshop
Education
Brigham Young University
Exercise Science, Kinesiology and Chemistry
Lakeridge High School
High School Diploma, Emphasis in Mathematics and Physical Sciences, Weighted GPA +4.0
Derrick Shoemaker's Teleperformance, USA Experience November 2014 - Present
Job Bachelor's Degree from Broward College in IT.
Industry Information Technology and Services
Experience
Teleperformance USA November 2014 - Present
Broward College 2013 - 2014
Skills
Microsoft Office, Spanish, Teaching, PowerPoint, Customer Service, Public Speaking, Percussion, 40 wpm typing, Poetry(poetry.com), Bible knowledge, Organizing, Leadership, Organizational..., Family values, Verbosity, Word, Posittive attitude, mathematics, chemistry, General Engineering (AA), Excel, non-partisanship, compassion, eagerness to learn, reading skills, philosophy, history and..., people skills, Great People Skills, insightfullness, HTML/XML, determination, spirtual sensitivy and..., Christianity, networking skills, Basic computer hardware..., diplomacy, Research, Information Technology, Microsoft Excel, People Skills, Microsoft Word
Education
Broward College 2010 — 2014
Bachelor's of Applied Science, Information Technology, 3.68
Broward College 2010 — 2012
Associates of Arts, General Engineering
University of Cincinnati 1999 — 2001
None, Materials Science and Engineering
Teleperformance USA November 2014 - Present
Broward College 2013 - 2014
Skills
Microsoft Office, Spanish, Teaching, PowerPoint, Customer Service, Public Speaking, Percussion, 40 wpm typing, Poetry(poetry.com), Bible knowledge, Organizing, Leadership, Organizational..., Family values, Verbosity, Word, Posittive attitude, mathematics, chemistry, General Engineering (AA), Excel, non-partisanship, compassion, eagerness to learn, reading skills, philosophy, history and..., people skills, Great People Skills, insightfullness, HTML/XML, determination, spirtual sensitivy and..., Christianity, networking skills, Basic computer hardware..., diplomacy, Research, Information Technology, Microsoft Excel, People Skills, Microsoft Word
Education
Broward College 2010 — 2014
Bachelor's of Applied Science, Information Technology, 3.68
Broward College 2010 — 2012
Associates of Arts, General Engineering
University of Cincinnati 1999 — 2001
None, Materials Science and Engineering
Lou Mougin's Teleperformance, USA Experience November 2010 - June 2013
Job Customer service at Sitel
Industry Retail
Experience
Sitel 2013 - Present
Teleperformance, USA November 2010 - June 2013
Teleperformance, USA 2010 - 2013
Wal-Mart June 2008 - October 2010
Skills
Creative Writing, Loss Prevention, Cashiering, Big Box, Planograms, Blogging, Merchandise Planning, Freelance Writing, Cash Register, CPFR, Retail Sales, Store Management, Customer Service, Shrinkage, Store Operations, Copy Editing, Grocery, Books, Merchandise, Cashiers, Phone Etiquette, Cash Handling Experience, Art, 10 Key, Journalism, Proofreading, Poetry, Editing, Call Centers, Publishing, Layout, Multi-line Phone, Accurate Data Entry, Customer Service..., Telephone Skills, Mac, Firefox, Clerical Skills, Clerical Work, Switchboard Operator, Virtual Assistance, Drawing, Outlook Express, Microsoft Office 2003, Inventory, Photocopier, Internet Explorer, Data Entry, Social Media, Copywriting
Education
Texas State Technical College 2007 — 2007
Medical transcription certification, Medical Transcription/Transcriptionist, 3.8
Baylor University 1973 — 1977
Did not graduate, Communication, Journalism, and Related Programs, 2.5
Sitel 2013 - Present
Teleperformance, USA November 2010 - June 2013
Teleperformance, USA 2010 - 2013
Wal-Mart June 2008 - October 2010
Skills
Creative Writing, Loss Prevention, Cashiering, Big Box, Planograms, Blogging, Merchandise Planning, Freelance Writing, Cash Register, CPFR, Retail Sales, Store Management, Customer Service, Shrinkage, Store Operations, Copy Editing, Grocery, Books, Merchandise, Cashiers, Phone Etiquette, Cash Handling Experience, Art, 10 Key, Journalism, Proofreading, Poetry, Editing, Call Centers, Publishing, Layout, Multi-line Phone, Accurate Data Entry, Customer Service..., Telephone Skills, Mac, Firefox, Clerical Skills, Clerical Work, Switchboard Operator, Virtual Assistance, Drawing, Outlook Express, Microsoft Office 2003, Inventory, Photocopier, Internet Explorer, Data Entry, Social Media, Copywriting
Education
Texas State Technical College 2007 — 2007
Medical transcription certification, Medical Transcription/Transcriptionist, 3.8
Baylor University 1973 — 1977
Did not graduate, Communication, Journalism, and Related Programs, 2.5
Sandra Hamel's Teleperformance, USA Experience 2011 - 2013
Job Junior E.H.R Support Analyst, Software Tester, Software Support Analyst
Industry Information Technology and Services
Experience
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Promoting Specialized Care and Health - PSCH December 2014 - Present
Apollo Professionals Solution, Inc. June 2014 - August 2014
Office Depot Headquarters May 2013 - April 2014
Teleperformance June 2011 - April 2013
Teleperformance, USA 2011 - 2013
Duty Free Americas October 2007 - January 2009
Campus Management March 2008 - December 2008
LexisNexis December 2005 - September 2007
The Answer Group March 2004 - September 2004
New York Public Library July 2001 - January 2004
Skills
IIS, Software Implementation, Enterprise Software, Microsoft SQL Server, Agile Methodologies, T-SQL, Active Directory, Public Speaking, Software Consulting, End User Training, Team Building, SQL, Databases, Crystal Reports, Technical Support, Windows 7, Networking, XP, Troubleshooting, Operating Systems, Computer Hardware, Windows XP, DNS, Software Installation, SharePoint, Microsoft Exchange, Windows, Access, Help Desk Support, Software Documentation, Remote Desktop, Printers
Education
Broward College 2011 — 2013
Bachelor of Applied Science (BASc), Information Technology
Katharine Gibbs School 2002 — 2004
A.S, Computer Network Operations
Borough of Manhattan Community College 1994 — 1996
A.A, Liberal Arts
Lucy-Jane Baxley's Teleperformance, USA Experience July 2002 - December 2005
Job Experienced midlevel human resource professional with strong communication, analytic and problemsolving skills
Industry Human Resources
Experience
Pursuit of Excellence, Inc. May 2015 - Present
Accenture September 2012 - November 2014
Accenture August 2009 - September 2012
Accenture January 2007 - August 2009
Accenture December 2005 - January 2007
Teleperformance, USA July 2002 - December 2005
Teleperformance, USA January 2001 - July 2002
Skills
Change Management, Outsourcing, Team Management, BPO, Human Resources, Performance Management, Business Process..., Vendor Management, Business Analysis, Compensation & benefits..., Regulatory compliance, Project Management, Program development &..., Policy implementation, Lean Six-Sigma..., Employee Relations, Business operations..., Policy and contract..., Continuous process..., Personnel records..., Leadership, Management, Training, Recruiting, Onboarding
Education
Brigham Young University 1995 — 2000
Bachelor of Science (BS), Sociology
Pursuit of Excellence, Inc. May 2015 - Present
Accenture September 2012 - November 2014
Accenture August 2009 - September 2012
Accenture January 2007 - August 2009
Accenture December 2005 - January 2007
Teleperformance, USA July 2002 - December 2005
Teleperformance, USA January 2001 - July 2002
Skills
Change Management, Outsourcing, Team Management, BPO, Human Resources, Performance Management, Business Process..., Vendor Management, Business Analysis, Compensation & benefits..., Regulatory compliance, Project Management, Program development &..., Policy implementation, Lean Six-Sigma..., Employee Relations, Business operations..., Policy and contract..., Continuous process..., Personnel records..., Leadership, Management, Training, Recruiting, Onboarding
Education
Brigham Young University 1995 — 2000
Bachelor of Science (BS), Sociology
Kim R Robinson's Teleperformance, USA Experience April 2010 - December 2011
Job Experienced IT / Support Professional
Industry Information Technology and Services
Experience
Endurance International Group March 2013 - Present
Convergys November 2011 - February 2013
Teleperformance, USA April 2010 - December 2011
iTOK December 2009 - April 2010
EDS, an HP company December 2008 - October 2009
Tahitian Noni International August 2006 - September 2008
Convergys November 2004 - August 2006
Convergys August 2000 - November 2004
StoresOnline August 1999 - July 2000
Skills
Active Directory, Microsoft Exchange, Mac OS X, Microsoft Excel, PowerPoint, Wordperfect, Access, Microsoft Word, Windows, Computer Hardware, XP, Troubleshooting, Call Center, Operating Systems, System Administration, Servers, Security, Windows 7, OS X, Technical Support, VPN, Hardware, Networking, Software Installation, Routers, Help Desk Support, HTML, Routing, Network Administration, DNS, VMware, Software Documentation, Visio, Antivirus, TCP/IP, WordPress, Computer Repair, Microsoft Office, Analysis, Computer Security, Linux, Disaster Recovery, Network Security, IT Operations, Information Technology, Cloud Computing, VoIP, Visual Basic, CSS, Technical Writing
Education
University of Phoenix 2003 — 2005
Masters, Computer Information Systems
University of Phoenix 2000 — 2003
Bachelors, IT Web Design
Brigham Young University - Idaho 1987 — 1991
Associate’s Degree, General Studies
Endurance International Group March 2013 - Present
Convergys November 2011 - February 2013
Teleperformance, USA April 2010 - December 2011
iTOK December 2009 - April 2010
EDS, an HP company December 2008 - October 2009
Tahitian Noni International August 2006 - September 2008
Convergys November 2004 - August 2006
Convergys August 2000 - November 2004
StoresOnline August 1999 - July 2000
Skills
Active Directory, Microsoft Exchange, Mac OS X, Microsoft Excel, PowerPoint, Wordperfect, Access, Microsoft Word, Windows, Computer Hardware, XP, Troubleshooting, Call Center, Operating Systems, System Administration, Servers, Security, Windows 7, OS X, Technical Support, VPN, Hardware, Networking, Software Installation, Routers, Help Desk Support, HTML, Routing, Network Administration, DNS, VMware, Software Documentation, Visio, Antivirus, TCP/IP, WordPress, Computer Repair, Microsoft Office, Analysis, Computer Security, Linux, Disaster Recovery, Network Security, IT Operations, Information Technology, Cloud Computing, VoIP, Visual Basic, CSS, Technical Writing
Education
University of Phoenix 2003 — 2005
Masters, Computer Information Systems
University of Phoenix 2000 — 2003
Bachelors, IT Web Design
Brigham Young University - Idaho 1987 — 1991
Associate’s Degree, General Studies
Marco Monroy's Teleperformance, USA Experience November 2014 - Present
Job at
Industry Security and Investigations
Experience
Teleperformance, USA November 2014 - Present
Florida Army National Guard June 2013 - Present
wTVision May 2013 - Present
Brink’s January 2014 - September 2014
Target May 2013 - August 2013
US Army June 2010 - June 2013
La Guaracha November 2009 - January 2010
Spencer Gifts July 2008 - November 2008
Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Final Cut Pro, Public Speaking, Facebook, Research, Editing, Social Networking, Video Editing, Film, Event Management
Education
Full Sail University 2008 — 2009
Associate's degree, Recording Arts Technology/Technician
Broward Community College 2007 — 2008
Teleperformance, USA November 2014 - Present
Florida Army National Guard June 2013 - Present
wTVision May 2013 - Present
Brink’s January 2014 - September 2014
Target May 2013 - August 2013
US Army June 2010 - June 2013
La Guaracha November 2009 - January 2010
Spencer Gifts July 2008 - November 2008
Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Final Cut Pro, Public Speaking, Facebook, Research, Editing, Social Networking, Video Editing, Film, Event Management
Education
Full Sail University 2008 — 2009
Associate's degree, Recording Arts Technology/Technician
Broward Community College 2007 — 2008
Destanny Piper's Teleperformance, USA Experience April 2015 - Present
Job Customer Care Representative at Teleperformance, USA
Industry Hospital & Health Care
Experience
Teleperformance, USA April 2015 - Present
MAXIMUS October 2014 - February 2015
Park Place Assisted Living Community October 2013 - June 2014
Life Care Centers of America January 2011 - June 2014
Life Care Centers of America May 2009 - January 2011
Skills
Customer Service, Public Speaking, Leadership, Data Entry, Time Management, Cpr Certified, Healthcare, PowerPoint, Teamwork, Microsoft Excel, Microsoft Office, Critical Thinking, Research, Data Analysis, Microsoft Word, Security Operations, First Aid Certified, Interpersonal...
Education
ITT Technical Institute-Boise 2005 — 2009
Bachelor's of Science, Criminal Justice, 3.9
Boise State University 2003 — 2004
No Degree, Accounting
Teleperformance, USA April 2015 - Present
MAXIMUS October 2014 - February 2015
Park Place Assisted Living Community October 2013 - June 2014
Life Care Centers of America January 2011 - June 2014
Life Care Centers of America May 2009 - January 2011
Skills
Customer Service, Public Speaking, Leadership, Data Entry, Time Management, Cpr Certified, Healthcare, PowerPoint, Teamwork, Microsoft Excel, Microsoft Office, Critical Thinking, Research, Data Analysis, Microsoft Word, Security Operations, First Aid Certified, Interpersonal...
Education
ITT Technical Institute-Boise 2005 — 2009
Bachelor's of Science, Criminal Justice, 3.9
Boise State University 2003 — 2004
No Degree, Accounting
Danielle Mcdowell's Teleperformance, USA Experience September 2007 - February 2008
Job Student at Boise State University
Industry Education Management
Experience
KFC June 2008 - May 2010
WDS Global February 2008 - April 2008
Teleperformance USA September 2007 - February 2008
Education
Apollo College
2007 Associates
Boise State University
Bachelor of Arts, Education
KFC June 2008 - May 2010
WDS Global February 2008 - April 2008
Teleperformance USA September 2007 - February 2008
Education
Apollo College
2007 Associates
Boise State University
Bachelor of Arts, Education
Abbey McDonald's Teleperformance, USA Experience December 2009 - November 2011
Job History Teacher at Merit College Preparatory Academy
Industry Photography
Experience
Merit College Preparatory Academy January 2013 - Present
Kelly Educational Staffing September 2012 - Present
Luminis Photography January 2010 - Present
Invisus/InfoSafe November 2011 - May 2012
Teleperformance, USA December 2009 - November 2011
Huntington Learning Center October 2010 - April 2011
Elite Academy of Taekwondo August 2005 - October 2009
Skills
Photography, Adobe Photoshop, Mac OS X, Windows, Microsoft Office, Typing 90 WPM, Teaching, Martial Arts Teaching, Music, Choral, Computer Hardware, Internet Research, Photoshop, OS X
Education
Brigham Young University 2001 — 2009
Bachelor of Arts, History Teaching (Secondary)
Merit College Preparatory Academy January 2013 - Present
Kelly Educational Staffing September 2012 - Present
Luminis Photography January 2010 - Present
Invisus/InfoSafe November 2011 - May 2012
Teleperformance, USA December 2009 - November 2011
Huntington Learning Center October 2010 - April 2011
Elite Academy of Taekwondo August 2005 - October 2009
Skills
Photography, Adobe Photoshop, Mac OS X, Windows, Microsoft Office, Typing 90 WPM, Teaching, Martial Arts Teaching, Music, Choral, Computer Hardware, Internet Research, Photoshop, OS X
Education
Brigham Young University 2001 — 2009
Bachelor of Arts, History Teaching (Secondary)
Widmark Alexandre's Teleperformance, USA Experience January 2011 - September 2013
Job Customer Service Rep
Industry Consumer Electronics
Experience
Global Response September 2013 - Present
Teleperformance, USA January 2011 - September 2013
City of Lauderhill December 2008 - December 2010
ADI, Inc August 2007 - July 2008
Capital Business Credit December 2006 - August 2007
Skills
Public Relations, Customer Service, Accounting, Payroll, Purchasing, Government, Troubleshooting, Invoicing, Strategic Planning, Outlook
Education
Florida International University 2012 — 2014
Bachelor's Degree, Public Administration
Broward Community College 2009 — 2010
Finance
Plaza College 2003 — 2005
AAS, Business Administration
Global Response September 2013 - Present
Teleperformance, USA January 2011 - September 2013
City of Lauderhill December 2008 - December 2010
ADI, Inc August 2007 - July 2008
Capital Business Credit December 2006 - August 2007
Skills
Public Relations, Customer Service, Accounting, Payroll, Purchasing, Government, Troubleshooting, Invoicing, Strategic Planning, Outlook
Education
Florida International University 2012 — 2014
Bachelor's Degree, Public Administration
Broward Community College 2009 — 2010
Finance
Plaza College 2003 — 2005
AAS, Business Administration
James Calentino's Teleperformance, USA Experience July 2012 - January 2013
Job Game/Software Quality Assurance Tester at Epic Games
Industry Computer Games
Experience
Epic Games January 2015 - Present
Red Storm Entertainment May 2013 - January 2015
Teleperformance, USA July 2012 - January 2013
Hannifin's Cigar Shop February 2012 - July 2012
Earth Energy Inc March 2011 - October 2011
Citicards May 2008 - September 2009
Skills
Creative Writing, Photoshop, Illustrator, Customer Service, Graphic Design, Adobe Creative Suite, Photography, Drawing, Creative Direction, Oil Painting, Business Writing, Technical Writing, InDesign, Collaboration, Printmaking, Video Games
Education
Boise State University 2005 — 2010
Bachelor of Fine Arts, Illustration
Epic Games January 2015 - Present
Red Storm Entertainment May 2013 - January 2015
Teleperformance, USA July 2012 - January 2013
Hannifin's Cigar Shop February 2012 - July 2012
Earth Energy Inc March 2011 - October 2011
Citicards May 2008 - September 2009
Skills
Creative Writing, Photoshop, Illustrator, Customer Service, Graphic Design, Adobe Creative Suite, Photography, Drawing, Creative Direction, Oil Painting, Business Writing, Technical Writing, InDesign, Collaboration, Printmaking, Video Games
Education
Boise State University 2005 — 2010
Bachelor of Fine Arts, Illustration
Joshua Hersh's Teleperformance, USA Experience July 2007 - June 2011
Job Student at Bastyr University
Industry Computer & Network Security
Experience
Bastyr University July 2013 - Present
Group Health Cooperative September 2011 - June 2013
Teleperformance, USA July 2007 - June 2011
Al's Satellite 2001 - 2003
Skills
Microsoft Office, Networking, Microsoft Word, Peripherals, Troubleshooting, Customer Service
Education
Brigham Young University 2006 — 2011
Family Science
Indiana University of Pennsylvania 2005 — 2006
Psychology
Bastyr University July 2013 - Present
Group Health Cooperative September 2011 - June 2013
Teleperformance, USA July 2007 - June 2011
Al's Satellite 2001 - 2003
Skills
Microsoft Office, Networking, Microsoft Word, Peripherals, Troubleshooting, Customer Service
Education
Brigham Young University 2006 — 2011
Family Science
Indiana University of Pennsylvania 2005 — 2006
Psychology
fred larue's Teleperformance, USA Experience September 2011 - January 2012
Job at
Industry Computer Networking
Experience
Army National Guard January 2015 - Present
Eddie Bauer November 2012 - May 2013
Teleperformance, USA September 2011 - January 2012
Education
Boise State University 2012 — 2013
Army National Guard January 2015 - Present
Eddie Bauer November 2012 - May 2013
Teleperformance, USA September 2011 - January 2012
Education
Boise State University 2012 — 2013
Debrah Sams's Teleperformance, USA Experience October 2013 - May 2014
Job Residential Apartment Management
Industry Real Estate
Experience
1st Choice Property Management July 2015 - Present
Dillards July 2014 - June 2015
Teleperformance, USA October 2013 - May 2014
United States Postal Service March 1986 - July 2011
Pace Realty February 1984 - December 1985
Skills
Customer Service, Banking, Management, Leadership, Sales, Finance, Team Management
Education
LSU Shreveport 1979 — 1980
Bachelor of Arts (B.A.), Education/Teaching of Individuals in Elementary Special Education Programs
Bossier Parish Community College 1978 — 1979
Elementary Education and Teaching
University of Louisiana at Monroe 1977 — 1978
Elementary Education and Teaching
1st Choice Property Management July 2015 - Present
Dillards July 2014 - June 2015
Teleperformance, USA October 2013 - May 2014
United States Postal Service March 1986 - July 2011
Pace Realty February 1984 - December 1985
Skills
Customer Service, Banking, Management, Leadership, Sales, Finance, Team Management
Education
LSU Shreveport 1979 — 1980
Bachelor of Arts (B.A.), Education/Teaching of Individuals in Elementary Special Education Programs
Bossier Parish Community College 1978 — 1979
Elementary Education and Teaching
University of Louisiana at Monroe 1977 — 1978
Elementary Education and Teaching
Preston Niederhauser's Teleperformance, USA Experience August 1999 - July 2002
Job Sales Representative at PIN Enterprises
Industry Furniture
Experience
PIN Enterprises July 2002 - Present
PIN Enterprises July 2002 - Present
Teleperformance, USA August 1999 - July 2002
Education
Brigham Young University 2001 — 2002
B.S., Sociology
Utah Valley State College 1999 — 2001
Associates w/Honors
PIN Enterprises July 2002 - Present
PIN Enterprises July 2002 - Present
Teleperformance, USA August 1999 - July 2002
Education
Brigham Young University 2001 — 2002
B.S., Sociology
Utah Valley State College 1999 — 2001
Associates w/Honors
Damon Ward's Teleperformance, USA Experience November 2011 - Present
Job Customer Service Rep at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA November 2011 - Present
Education
Boise State University 1984 — 1990
BBA, Comp Information Systems (P.A.)
Borah High School 1981 — 1984
Diploma, Bookkeeping
Teleperformance, USA November 2011 - Present
Education
Boise State University 1984 — 1990
BBA, Comp Information Systems (P.A.)
Borah High School 1981 — 1984
Diploma, Bookkeeping
Amanda Bledsoe's Teleperformance, USA Experience July 2011 - December 2011
Job Restaurant Solutions Engineer at The Wendy's Company
Industry Information Technology and Services
Experience
Wendys International April 2013 - Present
Information Control Corporation December 2011 - April 2013
Teleperformance, USA July 2011 - December 2011
McDonald's Corporation March 2007 - August 2008
Skills
Active Directory, Windows 7, Windows Server, Software Documentation, Troubleshooting, Project Management, Microsoft Excel, VBA, Databases, Windows, IT Solutions, Technical Documentation, System Deployment, Windows XP, Process Engineering, Systems Analysis, Problem Solving, Systems Engineering, IT Infrastructure..., Depot Repair, Method Development, Vendor Management, Hardware Deployments
Education
Bowling Green State University 2004 — 2008
Wendys International April 2013 - Present
Information Control Corporation December 2011 - April 2013
Teleperformance, USA July 2011 - December 2011
McDonald's Corporation March 2007 - August 2008
Skills
Active Directory, Windows 7, Windows Server, Software Documentation, Troubleshooting, Project Management, Microsoft Excel, VBA, Databases, Windows, IT Solutions, Technical Documentation, System Deployment, Windows XP, Process Engineering, Systems Analysis, Problem Solving, Systems Engineering, IT Infrastructure..., Depot Repair, Method Development, Vendor Management, Hardware Deployments
Education
Bowling Green State University 2004 — 2008
Travis Oberlander's Teleperformance, USA Experience November 2011 - March 2012
Job Waiter at Cracker Barrel
Industry Restaurants
Experience
Cracker Barrel April 2012 - Present
Teleperformance, USA November 2011 - March 2012
McDonald's Corporation April 2011 - November 2011
Education
Bowling Green State University 2010 — 2011
Edison State Community College 2008 — 2010
Cracker Barrel April 2012 - Present
Teleperformance, USA November 2011 - March 2012
McDonald's Corporation April 2011 - November 2011
Education
Bowling Green State University 2010 — 2011
Edison State Community College 2008 — 2010
WooSung Choi's Teleperformance, USA Experience September 2012 - Present
Job Support Technician at Jive Communications, Inc
Industry Marketing and Advertising
Experience
Jive Communications, Inc November 2012 - Present
Teleperformance, USA September 2012 - Present
Leadgenix April 2012 - June 2012
Global Service Center @LDS June 2010 - April 2011
Skills
Customer Service, Social Media Marketing, Networking, VoIP
Education
Brigham Young University
Bachelor of Science (B.S.), Economics
Jive Communications, Inc November 2012 - Present
Teleperformance, USA September 2012 - Present
Leadgenix April 2012 - June 2012
Global Service Center @LDS June 2010 - April 2011
Skills
Customer Service, Social Media Marketing, Networking, VoIP
Education
Brigham Young University
Bachelor of Science (B.S.), Economics
Debbi Judd's Teleperformance, USA Experience June 2012 - February 2014
Job State of Idaho
Industry Government Administration
Experience
State of Idaho June 2015 - Present
State of Idaho February 2014 - Present
Teleperformance, USA June 2012 - February 2014
State of Idaho July 2004 - October 2009
Skills
Microsoft Office, Customer Service, Research, Outlook, System Administration, Training, Troubleshooting, Data Entry, Microsoft Word
Education
Boise State University 1998 — 2004
Certificate in Paralegal Studies, Political Science
State of Idaho June 2015 - Present
State of Idaho February 2014 - Present
Teleperformance, USA June 2012 - February 2014
State of Idaho July 2004 - October 2009
Skills
Microsoft Office, Customer Service, Research, Outlook, System Administration, Training, Troubleshooting, Data Entry, Microsoft Word
Education
Boise State University 1998 — 2004
Certificate in Paralegal Studies, Political Science
Jhonny Josil's Teleperformance, USA Experience Troubleshooting phonesSalesSam's ClubSeptember 2003 - Present
Job technician at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA Troubleshooting phonesSalesSam's ClubSeptember 2003 - Present
Skills
Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Routers, Technical Support, Printers, XP, Switches, Wireless Networking, TCP/IP, Cabling
Education
Broward Community College 1999 — 2004
Associate of Arts (AA), Computer Science
Teleperformance, USA Troubleshooting phonesSalesSam's ClubSeptember 2003 - Present
Skills
Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Routers, Technical Support, Printers, XP, Switches, Wireless Networking, TCP/IP, Cabling
Education
Broward Community College 1999 — 2004
Associate of Arts (AA), Computer Science
Adrian Karithi's Teleperformance, USA Experience July 2009 - May 2012
Job Bowling Green State University
Industry Higher Education
Experience
Teleperformance, USA July 2009 - May 2012
Skills
Statistics, Econometrics, Data Analysis, SPSS, Qualitative Research, Economics, Policy Analysis, Quantitative Analytics, Economic Research
Education
Bowling Green State University 2005 — 2009
Bachelor of Science (BS), Economics
Teleperformance, USA July 2009 - May 2012
Skills
Statistics, Econometrics, Data Analysis, SPSS, Qualitative Research, Economics, Policy Analysis, Quantitative Analytics, Economic Research
Education
Bowling Green State University 2005 — 2009
Bachelor of Science (BS), Economics
Bridget Seither's Teleperformance, USA Experience March 2014 - Present
Job Customer Service Representative
Industry Telecommunications
Experience
Teleperformance, USA March 2014 - Present
Home January 2013 - Present
Key Research Solutions 2011 - 2013
Skills
Marketing Research
Education
Brigham Young University 2006 — 2011
Bachelor of Arts (B.A.), Theatre/Theater
Teleperformance, USA March 2014 - Present
Home January 2013 - Present
Key Research Solutions 2011 - 2013
Skills
Marketing Research
Education
Brigham Young University 2006 — 2011
Bachelor of Arts (B.A.), Theatre/Theater
Jennifer McGough's Teleperformance, USA Experience May 2009 - April 2010
Job Documentation/Administrative Specialist
Industry Electrical/Electronic Manufacturing
Experience
Supervalu (contractor through Rose International) March 2015 - June 2015
eBroker Software (contractor through Office Team) October 2014 - January 2015
Micron Technology (contractor through Kelly Services) December 2013 - July 2014
Boise City Taxi Inc March 2007 - July 2013
Idaho State Tax Commission December 2011 - March 2012
Teleperformance, USA May 2009 - April 2010
Titus Enterprises June 2006 - December 2006
KimCo March 2004 - June 2006
Canyon County Sheriff Office July 2003 - December 2003
Micron Technology April 1997 - February 2003
Skills
Data Entry, Microsoft Office, Microsoft Excel, QuickBooks, Access, Invoicing, Microsoft Word, Technical Writing, Technical Documentation, PowerPoint, SAP, AutoCAD, Adobe Acrobat, Payroll, NCIC, Syteline ERP, MyCSP, Telegence, Clarify, CircuitCAM, GCPlace, Commercial Driving, Documentum, MAM, Documentation, Oracle Applications, MS Excel Pivot Tables, Data Analysis
Education
Boise State University 2014 — 2017
Pursuing Bachelor's Degree, Economics and Physics
Boise State Univeristy and College of Southern Idaho via Micron 1994 — 2003
ITT Technical Institute-Boise 1992 — 1994
Certificate, Legal Secretary
Supervalu (contractor through Rose International) March 2015 - June 2015
eBroker Software (contractor through Office Team) October 2014 - January 2015
Micron Technology (contractor through Kelly Services) December 2013 - July 2014
Boise City Taxi Inc March 2007 - July 2013
Idaho State Tax Commission December 2011 - March 2012
Teleperformance, USA May 2009 - April 2010
Titus Enterprises June 2006 - December 2006
KimCo March 2004 - June 2006
Canyon County Sheriff Office July 2003 - December 2003
Micron Technology April 1997 - February 2003
Skills
Data Entry, Microsoft Office, Microsoft Excel, QuickBooks, Access, Invoicing, Microsoft Word, Technical Writing, Technical Documentation, PowerPoint, SAP, AutoCAD, Adobe Acrobat, Payroll, NCIC, Syteline ERP, MyCSP, Telegence, Clarify, CircuitCAM, GCPlace, Commercial Driving, Documentum, MAM, Documentation, Oracle Applications, MS Excel Pivot Tables, Data Analysis
Education
Boise State University 2014 — 2017
Pursuing Bachelor's Degree, Economics and Physics
Boise State Univeristy and College of Southern Idaho via Micron 1994 — 2003
ITT Technical Institute-Boise 1992 — 1994
Certificate, Legal Secretary
A. René Trujillo's Teleperformance, USA Experience September 2014 - December 2014
Job Highly motivated, personable, bilingual customer service professional
Industry Staffing and Recruiting
Experience
Teleperformance, USA September 2014 - December 2014
Skills
Supervisory Skills, Customer Service, Bilingual Communications, Interviews, Microsoft Office, Mac, Keyboards, Writing, Proofreading, Editing, At Multitasking, Data Entry, 10 Key, Multi-line Phone, Printers, Electronic Filing, Filing, Restaurants, Food & Beverage, Inventory Control, Social Networking
Education
Boise State University 2012 — 2012
Sophomore, Health Informatics and Information Management, Sophomore
Boise State University 2012 — 2012
In Progress, Health Informatics and Information Management, 2.5
Teleperformance, USA September 2014 - December 2014
Skills
Supervisory Skills, Customer Service, Bilingual Communications, Interviews, Microsoft Office, Mac, Keyboards, Writing, Proofreading, Editing, At Multitasking, Data Entry, 10 Key, Multi-line Phone, Printers, Electronic Filing, Filing, Restaurants, Food & Beverage, Inventory Control, Social Networking
Education
Boise State University 2012 — 2012
Sophomore, Health Informatics and Information Management, Sophomore
Boise State University 2012 — 2012
In Progress, Health Informatics and Information Management, 2.5
Jamie Hayward's Teleperformance, USA Experience August 2007 - October 2009
Job Administrator at Academy for Real Estate Careers
Industry Real Estate
Experience
Academy for Real Estate Careers 2013 - April 2014
Teleperformance, USA August 2007 - October 2009
Health & Welfare January 2000 - January 2005
Skills
Office Administration, Office Management, Event Planning, Microsoft Word, Administrative..., Microsoft Excel, PowerPoint, Access, Travel Arrangements, Customer Service, Invoicing, Social Networking, Data Entry, Process Scheduler, Microsoft Office, Confidentiality, QuickBooks, Fax, Calendaring, Bookkeeping, Time Management, Administration, Outlook, Filing, Telephone Skills, File Management, Expense Reports, 10 Key, Windows, Event Management, Social Media, Schedules, Appointment Scheduling, Administrative Work, Office Equipment, WordPress, Web Development, Events, Social Media Marketing, Public Speaking, Advertising, Small Business, Marketing Strategy, Marketing, Market Research, Training, Selling, Leadership Development, Account Management, Blogging
Education
Academy for Real Estate Careers
Boise State University
Psychology
Academy for Real Estate Careers 2013 - April 2014
Teleperformance, USA August 2007 - October 2009
Health & Welfare January 2000 - January 2005
Skills
Office Administration, Office Management, Event Planning, Microsoft Word, Administrative..., Microsoft Excel, PowerPoint, Access, Travel Arrangements, Customer Service, Invoicing, Social Networking, Data Entry, Process Scheduler, Microsoft Office, Confidentiality, QuickBooks, Fax, Calendaring, Bookkeeping, Time Management, Administration, Outlook, Filing, Telephone Skills, File Management, Expense Reports, 10 Key, Windows, Event Management, Social Media, Schedules, Appointment Scheduling, Administrative Work, Office Equipment, WordPress, Web Development, Events, Social Media Marketing, Public Speaking, Advertising, Small Business, Marketing Strategy, Marketing, Market Research, Training, Selling, Leadership Development, Account Management, Blogging
Education
Academy for Real Estate Careers
Boise State University
Psychology
Kira Butler's Teleperformance, USA Experience August 2007 - March 2010
Job Attended Broadview UniversityOrem
Industry Hospital & Health Care
Experience
AutoZone November 2011 - August 2012
Henderson Parts Pros September 2010 - November 2011
Cinemark May 2010 - April 2011
Teleperformance, USA August 2007 - March 2010
Hogi Yogi/Teriyaki Styx February 2007 - August 2007
The Daily Herald March 2003 - June 2006
Skills
Drawing Blood, Taking patient vitals, Charting patient..., Set up and keep time..., Organization, Listening to customers, Bedside Manner, Preparation of patients..., Performance of...
Education
Broadview University-Orem 2011 — 2014
Associate's Degree, Medical/Clinical Assistant
AutoZone November 2011 - August 2012
Henderson Parts Pros September 2010 - November 2011
Cinemark May 2010 - April 2011
Teleperformance, USA August 2007 - March 2010
Hogi Yogi/Teriyaki Styx February 2007 - August 2007
The Daily Herald March 2003 - June 2006
Skills
Drawing Blood, Taking patient vitals, Charting patient..., Set up and keep time..., Organization, Listening to customers, Bedside Manner, Preparation of patients..., Performance of...
Education
Broadview University-Orem 2011 — 2014
Associate's Degree, Medical/Clinical Assistant
Nina Cooley's Teleperformance, USA Experience May 2013 - July 2013
Job Attended Bradford School
Industry Computer Networking
Experience
Teleperformance, USA May 2013 - July 2013
Skills
windows 7, windows 8, windows server 2012, windows server 2003, Microsoft SQL Server
Education
Bradford School 2012 — 2013
Teleperformance, USA May 2013 - July 2013
Skills
windows 7, windows 8, windows server 2012, windows server 2003, Microsoft SQL Server
Education
Bradford School 2012 — 2013
Victoria Gonda's Teleperformance, USA Experience August 2012 - May 2013
Job
Industry Consumer Services
Experience
Access Behavioral Health Services September 2014 - Present
The Network Operations Company (NetOpsCo) November 2013 - September 2014
Bronco Senior Services May 2013 - September 2013
Teleperformance, USA August 2012 - May 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Outlook
Education
Boise State University
Access Behavioral Health Services September 2014 - Present
The Network Operations Company (NetOpsCo) November 2013 - September 2014
Bronco Senior Services May 2013 - September 2013
Teleperformance, USA August 2012 - May 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Outlook
Education
Boise State University
Daniel Burningham's Teleperformance, USA Experience July 2007 - February 2008
Job SelfEmployed
Industry Photography
Experience
Izone Industries 2010 - Present
Deseret Industries June 2009 - June 2010
WDS Global January 2008 - August 2008
Worldmark by Wyndham July 2007 - February 2008
Teleperformance, USA July 2007 - February 2008
Idaho Tribune May 2007 - September 2007
Trendwest Resorts January 2007 - July 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dreamweaver, Corel Photopaint, Customer Service, Quality Assurance, Capture One, Oracle PL/SQL..., Lead Generation, HTML scripting, Linux Firewalls, Accounts Payable, Independent Contractors, Digital Photography
Education
Boise State University 2011 — 2013
Renegade Element, BBA General Business Management/Clinical Psychology, High Honors
Izone Industries 2010 - Present
Deseret Industries June 2009 - June 2010
WDS Global January 2008 - August 2008
Worldmark by Wyndham July 2007 - February 2008
Teleperformance, USA July 2007 - February 2008
Idaho Tribune May 2007 - September 2007
Trendwest Resorts January 2007 - July 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Dreamweaver, Corel Photopaint, Customer Service, Quality Assurance, Capture One, Oracle PL/SQL..., Lead Generation, HTML scripting, Linux Firewalls, Accounts Payable, Independent Contractors, Digital Photography
Education
Boise State University 2011 — 2013
Renegade Element, BBA General Business Management/Clinical Psychology, High Honors
Casey Gillespie's Teleperformance, USA Experience June 2011 - October 2012
Job Tier 3 Technical support at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable October 2012 - Present
Teleperformance, USA June 2011 - October 2012
Education
Bradford School 2010 — 2011
Paralegal
Briggs High Scool 2006 — 2010
Time Warner Cable October 2012 - Present
Teleperformance, USA June 2011 - October 2012
Education
Bradford School 2010 — 2011
Paralegal
Briggs High Scool 2006 — 2010
Eric Dyer's Teleperformance, USA Experience 2001 - 2002
Job Human Resources Manager at Dean Foods
Industry Human Resources
Experience
Meadow Gold Dairies - manufacturing plant 2002 - Present
Teleperformance, USA 2001 - 2002
Teltrust 1999 - 2001
Education
Utah State University 1997 — 1998
Master's degree, Human Resources Management/Personnel Administration, General
Brigham Young University 1990 — 1994
Bachelor's degree, Psychology
Meadow Gold Dairies - manufacturing plant 2002 - Present
Teleperformance, USA 2001 - 2002
Teltrust 1999 - 2001
Education
Utah State University 1997 — 1998
Master's degree, Human Resources Management/Personnel Administration, General
Brigham Young University 1990 — 1994
Bachelor's degree, Psychology
Anderson Ocampo's Teleperformance, USA Experience August 2009 - April 2014
Job Supervisor at Puma SE
Industry Apparel & Fashion
Experience
Puma SE April 2013 - Present
Teleperformance, USA August 2009 - April 2014
Papa John's International October 2006 - April 2013
Education
Broward College 2014 — 2018
Criminal Justice/Law Enforcement Administration
Puma SE April 2013 - Present
Teleperformance, USA August 2009 - April 2014
Papa John's International October 2006 - April 2013
Education
Broward College 2014 — 2018
Criminal Justice/Law Enforcement Administration
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY