Teleperformance, USA
Industry: Company
DescriptionFounded: 1993 Subsidiaries: Alliance One, CallTech Communications, LLC, Parent organization: Teleperformance
Teleperformance, USA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Teleperformance, USA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,193 Teleperformance, USA employees in database. Find out everything there's to know about Teleperformance, USA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Teleperformance, USA Employees
Employee
Years
Job
Industry
Richard Bridgewater Richard Bridgewater's Teleperformance, USA Experience March 2011 - March 2013
Job Marketing Specialist
Industry Insurance
Experience
US Assure March 2015 - Present
Convergys July 2013 - March 2015
Target October 2005 - September 2013
Teleperformance, USA March 2011 - March 2013
Comcast September 2009 - February 2010
ADT September 2007 - November 2008
ITV Ventures 2007 - 2008
Skills
Troubleshooting, Customer Service, Contact Centers, Workforce Management, Call Centers, Technical Support, Windows 7, Customer Experience, Customer Satisfaction, Customer Support, Sales, Logistics, Telemarketing, Team Leadership, Time Management, Cashiering, Outlook, Data Entry, Training, Inbound Marketing, Customer Retention, Computer Hardware, Telephone Skills, Avaya, Process Improvement, Quality Assurance, Software Documentation, Networking, Inventory Management, Vendor Management, Help Desk Support, Access
Education
Full Sail University 2010 — 2011
Entertainment Business
US Assure March 2015 - Present
Convergys July 2013 - March 2015
Target October 2005 - September 2013
Teleperformance, USA March 2011 - March 2013
Comcast September 2009 - February 2010
ADT September 2007 - November 2008
ITV Ventures 2007 - 2008
Skills
Troubleshooting, Customer Service, Contact Centers, Workforce Management, Call Centers, Technical Support, Windows 7, Customer Experience, Customer Satisfaction, Customer Support, Sales, Logistics, Telemarketing, Team Leadership, Time Management, Cashiering, Outlook, Data Entry, Training, Inbound Marketing, Customer Retention, Computer Hardware, Telephone Skills, Avaya, Process Improvement, Quality Assurance, Software Documentation, Networking, Inventory Management, Vendor Management, Help Desk Support, Access
Education
Full Sail University 2010 — 2011
Entertainment Business
Nate Dixon's Teleperformance, USA Experience September 2014 - November 2014
Job Enterprise Technical Recruiter at Robert Half Technology
Industry Information Technology and Services
Experience
Robert Half Technology November 2014 - March 2015
Teleperformance, USA September 2014 - November 2014
Sunnyside Grace Brethren Church February 2010 - July 2014
Skills
Technical Recruiting, Interviewing, Screening Resumes, Preaching, Customer Service, Public Speaking, Leadership, Microsoft Office, Leadership Development, Teaching, Mentoring, Community Outreach, Fundraising
Education
Grace College and Seminary 2005 — 2009
Bachelor of Science (BS), Information Technology
Robert Half Technology November 2014 - March 2015
Teleperformance, USA September 2014 - November 2014
Sunnyside Grace Brethren Church February 2010 - July 2014
Skills
Technical Recruiting, Interviewing, Screening Resumes, Preaching, Customer Service, Public Speaking, Leadership, Microsoft Office, Leadership Development, Teaching, Mentoring, Community Outreach, Fundraising
Education
Grace College and Seminary 2005 — 2009
Bachelor of Science (BS), Information Technology
Beth Mullett's Teleperformance, USA Experience June 2014 - Present
Job Trainer/Supervisor at Teleperformance, USA
Industry Executive Office
Experience
Teleperformance, USA June 2014 - Present
Health Care Excel March 2012 - August 2012
Piano Lessons In Your Home August 2010 - March 2012
Fireproof Records Center September 2008 - March 2010
Virtually Finished February 2008 - October 2008
Nationwide Childrens Hospital February 2005 - February 2008
Healthcare Logistics Solutions February 2004 - February 2005
PlanetFeedback/Intelliseek February 2003 - January 2004
Renaissance Worldwide November 1998 - April 2000
CompuServe 1995 - 1998
Skills
Microsoft Office, Quickbooks, Goldmine, ADP, WebEx, Customer Relations, Sales Process, ADP Payroll, QuickBooks, Office Management, Customer Service, Access, Sales, Human Resources, Paychex, Peachtree, Outlook, Social Media, Microsoft Excel, Fundraising, Social Networking, Marketing, Time Management, Management, Administrative..., Payroll, PowerPoint, Administrative...
Education
University of Dayton 2015 — 2018
Master's Degree - Clinical Counseling, Clinical, Counseling and Applied Psychology
Franklin University 2011 — 2014
Bachelor's Degree, Applied Psychology
Ohio Dominican University 1998 — 2000
BS - Business Administration, Incomplete - Have not finished degree yet
Walnut Ridge High School 1990 — 1994
Certificate of Specialization, Vocal Music
Teleperformance, USA June 2014 - Present
Health Care Excel March 2012 - August 2012
Piano Lessons In Your Home August 2010 - March 2012
Fireproof Records Center September 2008 - March 2010
Virtually Finished February 2008 - October 2008
Nationwide Childrens Hospital February 2005 - February 2008
Healthcare Logistics Solutions February 2004 - February 2005
PlanetFeedback/Intelliseek February 2003 - January 2004
Renaissance Worldwide November 1998 - April 2000
CompuServe 1995 - 1998
Skills
Microsoft Office, Quickbooks, Goldmine, ADP, WebEx, Customer Relations, Sales Process, ADP Payroll, QuickBooks, Office Management, Customer Service, Access, Sales, Human Resources, Paychex, Peachtree, Outlook, Social Media, Microsoft Excel, Fundraising, Social Networking, Marketing, Time Management, Management, Administrative..., Payroll, PowerPoint, Administrative...
Education
University of Dayton 2015 — 2018
Master's Degree - Clinical Counseling, Clinical, Counseling and Applied Psychology
Franklin University 2011 — 2014
Bachelor's Degree, Applied Psychology
Ohio Dominican University 1998 — 2000
BS - Business Administration, Incomplete - Have not finished degree yet
Walnut Ridge High School 1990 — 1994
Certificate of Specialization, Vocal Music
Calvin Spencer's Teleperformance, USA Experience January 2011 - December 2011
Job CAE at Comcast Cable
Industry Computer Networking
Experience
Comcast Cable August 2013 - Present
Independant IT services consultant December 2011 - Present
Teleperformance, USA January 2011 - December 2011
Skills
Network Administration, Windows Server, Routers, Active Directory, Windows 7, A+ Certified, XP, Wireless Networking, Computer Repair, Technical Support, Troubleshooting, VPN, Computer Hardware, Laptops, DHCP, DNS, Cisco IOS
Education
Kaplan University 2009 — 2011
Associate of Applied Science in Information Technology, Network Administration
Comcast Cable August 2013 - Present
Independant IT services consultant December 2011 - Present
Teleperformance, USA January 2011 - December 2011
Skills
Network Administration, Windows Server, Routers, Active Directory, Windows 7, A+ Certified, XP, Wireless Networking, Computer Repair, Technical Support, Troubleshooting, VPN, Computer Hardware, Laptops, DHCP, DNS, Cisco IOS
Education
Kaplan University 2009 — 2011
Associate of Applied Science in Information Technology, Network Administration
LIEZL HOWARD's Teleperformance, USA Experience January 2013 - July 2013
Job Billing Specialist at Avalon Care Center Hale Nani Rehabilitation and Nursing Center
Industry Accounting
Experience
Avalon Care Center - Hale Nani Rehabilitation and Nursing Center August 2013 - Present
Hawaii Pacific University September 2007 - Present
Teleperformance, USA January 2013 - July 2013
Augusta Staffing Associates 2009 - 2010
Hale Nani Rehabilitation and Nursing Center February 2006 - August 2008
Hale Nani Rehabilitation and Nursing Center October 2003 - February 2006
Skills
Microsoft Excel, Microsoft Word, Computers, Clerical Skills, Medical Billing, Accounts Receivable, Administrative..., Customer Service
Education
Hawaii Pacific University 2007 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Computer Information System, 2.88
Avalon Care Center - Hale Nani Rehabilitation and Nursing Center August 2013 - Present
Hawaii Pacific University September 2007 - Present
Teleperformance, USA January 2013 - July 2013
Augusta Staffing Associates 2009 - 2010
Hale Nani Rehabilitation and Nursing Center February 2006 - August 2008
Hale Nani Rehabilitation and Nursing Center October 2003 - February 2006
Skills
Microsoft Excel, Microsoft Word, Computers, Clerical Skills, Medical Billing, Accounts Receivable, Administrative..., Customer Service
Education
Hawaii Pacific University 2007 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Computer Information System, 2.88
Kyle Griffiths's Teleperformance, USA Experience May 2004 - March 2005
Job Financial Representative at Fidelity Investments
Industry Financial Services
Experience
Fidelity Investments March 2015 - Present
Dialog Direct October 2014 - March 2015
Venture Plumbing September 2013 - October 2013
Center Counseling November 2012 - September 2013
Titan, AMP, and APX Alarm May 2008 - October 2012
Teleperformance USA May 2004 - March 2005
Skills
Tax Preparation, Tax Returns, Income Tax, Tax, Tax Research, Sales Tax, Bookkeeping, Journal Entries
Education
Idaho State University 2007 — 2011
Bachelor of Business Administration (BBA), Finance, General
Fidelity Investments March 2015 - Present
Dialog Direct October 2014 - March 2015
Venture Plumbing September 2013 - October 2013
Center Counseling November 2012 - September 2013
Titan, AMP, and APX Alarm May 2008 - October 2012
Teleperformance USA May 2004 - March 2005
Skills
Tax Preparation, Tax Returns, Income Tax, Tax, Tax Research, Sales Tax, Bookkeeping, Journal Entries
Education
Idaho State University 2007 — 2011
Bachelor of Business Administration (BBA), Finance, General
Gabrielle Russell Gabrielle Russell's Teleperformance, USA Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Hokkaido Ramen Santouka September 2014 - Present
Teleperformance, USA 2013 - Present
Skills
Call Centers, Customer Experience, Technical Support, Workforce Management, Customer Support, BPO, Troubleshooting, Windows 7, Customer Satisfaction, Computer Hardware
Education
Hope College 2009 — 2013
Bachelor of Arts (BA), Japanese Studies
Hokkaido Ramen Santouka September 2014 - Present
Teleperformance, USA 2013 - Present
Skills
Call Centers, Customer Experience, Technical Support, Workforce Management, Customer Support, BPO, Troubleshooting, Windows 7, Customer Satisfaction, Computer Hardware
Education
Hope College 2009 — 2013
Bachelor of Arts (BA), Japanese Studies
Carrie LoPresti Carrie LoPresti's Teleperformance, USA Experience August 2013 - Present
Job Technical Support
Industry Telecommunications
Experience
Teleperformance, USA August 2013 - Present
Therapeutix Mind & Body Inc August 2012 - August 2013
Antelope Valley Hospital May 2008 - February 2009
Health Professionals Referral Inc. January 1999 - February 2000
Skills
Healthcare, Data Entry, Customer Service, Microsoft Word, Microsoft Excel, Cpr Certified, Appointment Scheduling, Medical Terminology, Sales, Telephone Skills, Phlebotomy, Medical Records, Fax, Vital Signs, Cashiering, Blood Pressure, EKG, Clerical Skills, Medical Billing, Direct Patient Care, Quality Patient Care, Multi-line Phone, Hospitals, Microsoft Office, Patient Education, AED, Copying, First Aid, Medication..., Patient Support, Telephone Reception, IV, BLS, Wound Care, Venipuncture, Nursing, Drawing Blood, Patient Advocacy, EMR, Telephone Triage, Health Promotion, Injectable, 10 Key, Critical Care, Home Care, Nursing Care, Medical Assisting, Patient Safety, HIPAA, Always Willing to Learn
Education
University of Antelope Valley 2008 — 2009
Licensed vocational nurse, Licensed Practical/Vocational Nurse Training
Gurnick Academy of Medical Arts 1999 — 2000
EKG technologist, Electrocardiograph Technology/Technician
Gurnick Academy of Medical Arts 1999 — 2000
Phlebotomist, Phlebotomy Technician/Phlebotomist
Teleperformance, USA August 2013 - Present
Therapeutix Mind & Body Inc August 2012 - August 2013
Antelope Valley Hospital May 2008 - February 2009
Health Professionals Referral Inc. January 1999 - February 2000
Skills
Healthcare, Data Entry, Customer Service, Microsoft Word, Microsoft Excel, Cpr Certified, Appointment Scheduling, Medical Terminology, Sales, Telephone Skills, Phlebotomy, Medical Records, Fax, Vital Signs, Cashiering, Blood Pressure, EKG, Clerical Skills, Medical Billing, Direct Patient Care, Quality Patient Care, Multi-line Phone, Hospitals, Microsoft Office, Patient Education, AED, Copying, First Aid, Medication..., Patient Support, Telephone Reception, IV, BLS, Wound Care, Venipuncture, Nursing, Drawing Blood, Patient Advocacy, EMR, Telephone Triage, Health Promotion, Injectable, 10 Key, Critical Care, Home Care, Nursing Care, Medical Assisting, Patient Safety, HIPAA, Always Willing to Learn
Education
University of Antelope Valley 2008 — 2009
Licensed vocational nurse, Licensed Practical/Vocational Nurse Training
Gurnick Academy of Medical Arts 1999 — 2000
EKG technologist, Electrocardiograph Technology/Technician
Gurnick Academy of Medical Arts 1999 — 2000
Phlebotomist, Phlebotomy Technician/Phlebotomist
travis burr travis burr's Teleperformance, USA Experience August 2013 - February 2014
Job at
Industry Computer Networking
Experience
EMC August 2014 - Present
Holiday Oil Co. April 2014 - August 2014
Teleperformance, USA August 2013 - February 2014
Better cutting tech. April 2012 - May 2013
Skills
Computer Hardware, Windows 7, Computer Repair, Windows XP, Technical Support, Troubleshooting, Windows, Operating Systems, Networking, Network Administration, Windows Vista, Computer Maintenance, Help Desk Support, Routers, Laptops, Windows Server, Software Installation, Wireless Networking
Education
itt 2012 — 2014
Associate's degree, Network and System Administration/Administrator
ITT Technical Institute-Murray 2011 — 2014
Associate's degree, Network and System Administration/Administrator
EMC August 2014 - Present
Holiday Oil Co. April 2014 - August 2014
Teleperformance, USA August 2013 - February 2014
Better cutting tech. April 2012 - May 2013
Skills
Computer Hardware, Windows 7, Computer Repair, Windows XP, Technical Support, Troubleshooting, Windows, Operating Systems, Networking, Network Administration, Windows Vista, Computer Maintenance, Help Desk Support, Routers, Laptops, Windows Server, Software Installation, Wireless Networking
Education
itt 2012 — 2014
Associate's degree, Network and System Administration/Administrator
ITT Technical Institute-Murray 2011 — 2014
Associate's degree, Network and System Administration/Administrator
Trenesia Williams Trenesia Williams's Teleperformance, USA Experience October 2008 - August 2009
Job Founder & Baker at Cocktails by Tre & AJ
Industry Food Production
Experience
Cocktails by Tre & AJ March 2013 - Present
Levy Restaurants April 2012 - Present
TrendyWilliams July 2011 - Present
Sears Portrait Studio February 2012 - June 2012
Teleperformance, USA October 2008 - August 2009
Skills
Event Management, Baking, Social Media, Social Networking, Social Media Marketing, Media Relations, Journalism, Blogging, Photography, Microsoft Office, Video, Facebook, Customer Service, PowerPoint, Creative Writing
Education
Georgia State University 2009 — 2013
BA, Journalism
Cocktails by Tre & AJ March 2013 - Present
Levy Restaurants April 2012 - Present
TrendyWilliams July 2011 - Present
Sears Portrait Studio February 2012 - June 2012
Teleperformance, USA October 2008 - August 2009
Skills
Event Management, Baking, Social Media, Social Networking, Social Media Marketing, Media Relations, Journalism, Blogging, Photography, Microsoft Office, Video, Facebook, Customer Service, PowerPoint, Creative Writing
Education
Georgia State University 2009 — 2013
BA, Journalism
Harold Bienaimer's Teleperformance, USA Experience December 2010 - Present
Job Tech Support/Customer Service at Teleperformance, USA
Industry Computer & Network Security
Experience
Teleperformance, USA December 2010 - Present
US Navy March 2000 - July 2008
Skills
Technical Support, XP, Windows 7, Troubleshooting, Operating Systems, Call Center, Windows Vista, Customer Service, Sales, Microsoft Office 2003, Computer Hardware, Help Desk Support, Call Centers, Wireless Networking, Computer Repair, Active Directory, A Certified, Antivirus, Laptops, Network Administration, Remote Desktop, Software Installation, VPN, Windows XP, Microsoft Office
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor of Science (BS), Cyber/Electronic Operations and Warfare, TBD
The Academy of Florida 2012 — 2013
CCNA Certification, Computer Systems Networking and Telecommunications
ITT Technical institute- FT Lauderdale, FL 2010 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 3.4 GPA
Teleperformance, USA December 2010 - Present
US Navy March 2000 - July 2008
Skills
Technical Support, XP, Windows 7, Troubleshooting, Operating Systems, Call Center, Windows Vista, Customer Service, Sales, Microsoft Office 2003, Computer Hardware, Help Desk Support, Call Centers, Wireless Networking, Computer Repair, Active Directory, A Certified, Antivirus, Laptops, Network Administration, Remote Desktop, Software Installation, VPN, Windows XP, Microsoft Office
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2014
Bachelor of Science (BS), Cyber/Electronic Operations and Warfare, TBD
The Academy of Florida 2012 — 2013
CCNA Certification, Computer Systems Networking and Telecommunications
ITT Technical institute- FT Lauderdale, FL 2010 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 3.4 GPA
Dustin Schuellerman Dustin Schuellerman's Teleperformance, USA Experience February 2010 - May 2010
Job Assembler at SEL
Industry Electrical/Electronic Manufacturing
Experience
SEL March 2014 - Present
Don't Hate the Geek June 2015 - Present
The Breakfast Club March 2012 - March 2014
AmRest July 2010 - February 2012
Teleperformance, USA February 2010 - May 2010
Cennex Zip-Trip October 2009 - February 2010
Skills
Restaurants, Food Service, Food, Culinary Skills, Cooking, iPad, iPhone, iPod, Menu Development, Food, Catering, Food Safety, Inventory Management, Cashiering, Customer Service, Leadership, Food Industry, Retail, Training, Team Leadership, Customer Satisfaction, Microsoft Excel, Microsoft Word, Teamwork, POS, Microsoft Office, Event Management, Employee Training, Food Preparation, PowerPoint, People Skills
Education
Full Sail University 2013 — 2016
Bachelor of Science (BS), Game Design
Univeristy of Idaho 2008 — 2011
Bachelor of Arts (B.A.), American History (United States)
Idaho City High School 2004 — 2008
High School
SEL March 2014 - Present
Don't Hate the Geek June 2015 - Present
The Breakfast Club March 2012 - March 2014
AmRest July 2010 - February 2012
Teleperformance, USA February 2010 - May 2010
Cennex Zip-Trip October 2009 - February 2010
Skills
Restaurants, Food Service, Food, Culinary Skills, Cooking, iPad, iPhone, iPod, Menu Development, Food, Catering, Food Safety, Inventory Management, Cashiering, Customer Service, Leadership, Food Industry, Retail, Training, Team Leadership, Customer Satisfaction, Microsoft Excel, Microsoft Word, Teamwork, POS, Microsoft Office, Event Management, Employee Training, Food Preparation, PowerPoint, People Skills
Education
Full Sail University 2013 — 2016
Bachelor of Science (BS), Game Design
Univeristy of Idaho 2008 — 2011
Bachelor of Arts (B.A.), American History (United States)
Idaho City High School 2004 — 2008
High School
jason hassler's Teleperformance, USA Experience June 2014 - Present
Job Come to TPUSA! Now serving RVA! Call Center Agents Needed!
Industry Information Technology and Services
Experience
Teleperformance, USA June 2014 - Present
stefanini corp November 2008 - November 2013
New Market Services/Afton Chemical November 2008 - October 2013
The Tobacco Company Restaurant & Club March 2001 - March 2008
Skills
Customer Service, deskside support, Computer Hardware, computer software, Computer Repair, Computer Maintenance, Computer Network..., Computer Diagnostics, Software, Software Installation, Networking, Troubleshooting, Laptops, Help Desk Support, System Deployment, Hardware, VPN, Technical Support, Windows XP, Windows 7, Desktop Computers, Microsoft Certified..., Windows Vista, Microsoft Exchange, Information Technology, Windows, VMware, Hardware Support, Group Policy, DHCP, Hardware Installation
Education
J Sargeant Reynolds Community College 1997 — 1999
studies in:, Computer Science
hermitage high school, richmond va 1993 — 1995
high school diploma, windows deployment and support
Teleperformance, USA June 2014 - Present
stefanini corp November 2008 - November 2013
New Market Services/Afton Chemical November 2008 - October 2013
The Tobacco Company Restaurant & Club March 2001 - March 2008
Skills
Customer Service, deskside support, Computer Hardware, computer software, Computer Repair, Computer Maintenance, Computer Network..., Computer Diagnostics, Software, Software Installation, Networking, Troubleshooting, Laptops, Help Desk Support, System Deployment, Hardware, VPN, Technical Support, Windows XP, Windows 7, Desktop Computers, Microsoft Certified..., Windows Vista, Microsoft Exchange, Information Technology, Windows, VMware, Hardware Support, Group Policy, DHCP, Hardware Installation
Education
J Sargeant Reynolds Community College 1997 — 1999
studies in:, Computer Science
hermitage high school, richmond va 1993 — 1995
high school diploma, windows deployment and support
Trish Neary's Teleperformance, USA Experience November 2010 - May 2014
Job Teller at First Midwest Bank
Industry Banking
Experience
First Midwest Bank July 2014 - September 2015
Teleperformance, USA November 2010 - May 2014
Charley's Grilled Subs July 2010 - November 2010
Northwest Indiana Special Education Cooperative December 2008 - June 2009
KidZone Child Care & Learning Center August 2006 - December 2008
Paradise Valley Property Maintenance September 2004 - September 2006
Skills
Marketing, Sales, Computers, Social Media, Customer Service, Microsoft Word, Fundraising
Education
Indiana University-Northwest 2000 — 2005
Bachelor of Arts (B.A.), English
Crown Point High School 1996 — 1999
First Midwest Bank July 2014 - September 2015
Teleperformance, USA November 2010 - May 2014
Charley's Grilled Subs July 2010 - November 2010
Northwest Indiana Special Education Cooperative December 2008 - June 2009
KidZone Child Care & Learning Center August 2006 - December 2008
Paradise Valley Property Maintenance September 2004 - September 2006
Skills
Marketing, Sales, Computers, Social Media, Customer Service, Microsoft Word, Fundraising
Education
Indiana University-Northwest 2000 — 2005
Bachelor of Arts (B.A.), English
Crown Point High School 1996 — 1999
Samantha Galindo Samantha Galindo's Teleperformance, USA Experience May 2013 - February 2014
Job Student at Kaplan CollegeSan Antonio
Industry Medical Practice
Experience
Teleperformance, USA May 2013 - February 2014
Buena Vista Optical May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Vital Signs, Venipuncture, Holter Monitor, EKG, Sterilization, Eye Exams, PowerPoint
Education
Kaplan College-San Antonio 2013 — 2014
Medical/Clinical Assistant
Teleperformance, USA May 2013 - February 2014
Buena Vista Optical May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Vital Signs, Venipuncture, Holter Monitor, EKG, Sterilization, Eye Exams, PowerPoint
Education
Kaplan College-San Antonio 2013 — 2014
Medical/Clinical Assistant
Lafaye Taylor Lafaye Taylor's Teleperformance, USA Experience January 2008 - August 2009
Job General Clerk I at VASTEC
Industry Government Relations
Experience
VASTEC June 2013 - August 2014
Fred's Inc. February 2010 - March 2013
Teleperformance, USA January 2008 - August 2009
Skills
Written & Verbal..., Keyboard Skills, Keyboard Programming, Microsoft Office, Microsoft Excel, Microsoft Word, Music, Management, Administrative..., Sales, Customer Service, Research
Education
University of West Georgia 2009 — 2013
Bachelor of Science (B.S.), Political Science and Government
Georgia Southwestern State University 2009 — 2010
Southern Polytechnic State University 2014 — 2016
Master's degree, Information Technology
VASTEC June 2013 - August 2014
Fred's Inc. February 2010 - March 2013
Teleperformance, USA January 2008 - August 2009
Skills
Written & Verbal..., Keyboard Skills, Keyboard Programming, Microsoft Office, Microsoft Excel, Microsoft Word, Music, Management, Administrative..., Sales, Customer Service, Research
Education
University of West Georgia 2009 — 2013
Bachelor of Science (B.S.), Political Science and Government
Georgia Southwestern State University 2009 — 2010
Southern Polytechnic State University 2014 — 2016
Master's degree, Information Technology
Erica Villa Erica Villa's Teleperformance, USA Experience October 2014 - November 2014
Job Respite Provider
Industry Telecommunications
Experience
Horizon House, Inc. April 2015 - Present
Barclays Investment Bank October 2014 - Present
Teleperformance, USA October 2014 - November 2014
The Results Companies 2012 - 2013
Skills
Telecommunications, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Computer Proficiency, Fast-paced, Caregiving, Call Centers, Healthcare, Time Management
Education
Illinois Valley Community College 2010 — 2011
Associate's Degree, Art/Art Studies, General
Streator Township High School 2006 — 2010
High School, High School/Secondary Diplomas and Certificates
Horizon House, Inc. April 2015 - Present
Barclays Investment Bank October 2014 - Present
Teleperformance, USA October 2014 - November 2014
The Results Companies 2012 - 2013
Skills
Telecommunications, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Computer Proficiency, Fast-paced, Caregiving, Call Centers, Healthcare, Time Management
Education
Illinois Valley Community College 2010 — 2011
Associate's Degree, Art/Art Studies, General
Streator Township High School 2006 — 2010
High School, High School/Secondary Diplomas and Certificates
Jose Colmenares's Teleperformance, USA Experience October 2014 - January 2015
Job Deal Delivery Specialist at Telefónica Global Solutions
Industry Telecommunications
Experience
Telefónica Global Solutions January 2015 - Present
Teleperformance, USA October 2014 - January 2015
NSN - Nokia Solutions and Networks June 2012 - January 2014
NSN - Nokia Solutions and Networks April 2008 - May 2012
Ericsson January 2007 - January 2008
Movilnet November 1992 - December 2007
Skills
GSM, Core Network, IP, Cellular Communications, Telecommunications, PMP, 3G, SS7, BSS, HLR, SDH, Team work, Technical Support, Operations Management, Project Management, Team Leadership, Leadership, Wireless Networking, Wireless Access, Telecom Switching, Risk Management, Fraud Detection, Troubleshooting, Supervision, Contract Negotiation, Contract Management, Customer Service, Managed Services, Service Level Agreements, Operational Planning, Operating Agreements, Networking, WCDMA, Service Delivery, LTE, Mobile Devices, CDMA, 2G, 4G, RF, Teamwork, Strategy, Wireless, Transmission, Computer Network..., RAN, Pre-sales
Education
Instituto Universitario de Tecnologia Dr Federico Rivero Palacios 1989 — 1992
Bachelor of Science in Technical Telecommunications, Electronic/ Telecom, Bachelor of Science in Technical Telecommunications
IESA 2010 — 2011
PAG, Advanced Management Program
IESA 2008 — 2008
Project Management, Management
University of Colorado Colorado Springs 2000 — 2004
Bachelor of Science in Technical Telecommunications - IUTFRP Caracas, Venezuela, Electronic/ Telecom
IESA 2000 — 2000
Management for Engineers, Management
Universidad Simón Bolívar 1998 — 1999
Especialización TELECOM, Electronic/ Telecom
Telefónica Global Solutions January 2015 - Present
Teleperformance, USA October 2014 - January 2015
NSN - Nokia Solutions and Networks June 2012 - January 2014
NSN - Nokia Solutions and Networks April 2008 - May 2012
Ericsson January 2007 - January 2008
Movilnet November 1992 - December 2007
Skills
GSM, Core Network, IP, Cellular Communications, Telecommunications, PMP, 3G, SS7, BSS, HLR, SDH, Team work, Technical Support, Operations Management, Project Management, Team Leadership, Leadership, Wireless Networking, Wireless Access, Telecom Switching, Risk Management, Fraud Detection, Troubleshooting, Supervision, Contract Negotiation, Contract Management, Customer Service, Managed Services, Service Level Agreements, Operational Planning, Operating Agreements, Networking, WCDMA, Service Delivery, LTE, Mobile Devices, CDMA, 2G, 4G, RF, Teamwork, Strategy, Wireless, Transmission, Computer Network..., RAN, Pre-sales
Education
Instituto Universitario de Tecnologia Dr Federico Rivero Palacios 1989 — 1992
Bachelor of Science in Technical Telecommunications, Electronic/ Telecom, Bachelor of Science in Technical Telecommunications
IESA 2010 — 2011
PAG, Advanced Management Program
IESA 2008 — 2008
Project Management, Management
University of Colorado Colorado Springs 2000 — 2004
Bachelor of Science in Technical Telecommunications - IUTFRP Caracas, Venezuela, Electronic/ Telecom
IESA 2000 — 2000
Management for Engineers, Management
Universidad Simón Bolívar 1998 — 1999
Especialización TELECOM, Electronic/ Telecom
Day'Jonnae Riggins's Teleperformance, USA Experience November 2014 - January 2015
Job Features Reporter at Indiana Statesman
Industry Marketing and Advertising
Experience
Teleperformance, USA November 2014 - January 2015
Indiana State University September 2011 - May 2014
Indiana Statesman October 2011 - August 2013
Skills
Feature Articles, Journalism, AP Style, Newsletters, Editing, Creative Writing, Blogging, Media Relations, Social Networking, Social Media, Public Relations, Event Planning
Education
Indiana State University 2010 — 2014
Bachelor of Science (B.S.), Communication and Media Studies, Graduate
Teleperformance, USA November 2014 - January 2015
Indiana State University September 2011 - May 2014
Indiana Statesman October 2011 - August 2013
Skills
Feature Articles, Journalism, AP Style, Newsletters, Editing, Creative Writing, Blogging, Media Relations, Social Networking, Social Media, Public Relations, Event Planning
Education
Indiana State University 2010 — 2014
Bachelor of Science (B.S.), Communication and Media Studies, Graduate
Joshua Blew Joshua Blew's Teleperformance, USA Experience February 2010 - September 2010
Job Hospitality Professional
Industry Hospitality
Experience
Hampton Inn December 2013 - January 2014
Breugger's Bagels February 2012 - June 2012
AAA Ohio Auto Club December 2010 - February 2011
Teleperformance, USA February 2010 - September 2010
Hy-Vee, Inc. June 2008 - August 2009
US Air Force Reserve April 2006 - May 2008
United States Air Force April 2004 - April 2006
Skills
Customer Service, Public Speaking, Time Management, Event Management, Leadership, Community Outreach, Fundraising, PowerPoint, Microsoft Word, Microsoft Office, Dog Walking, Animals, Plumbing, Volunteer Management, Facebook, Meditation, Sales, Phone Etiquette, English grammar, Driving License, Reading Comprehension, Spirituality, Biblical Studies, Kindness, Music Appreciation, Social Media, Social Media Marketing, Alto Saxophone, Djembe, Blogging, Dog Behavior
Education
Indian Hills Community College 2008 — 2009
Associates of Science
Harding University 2005 — 2008
Masters of Divinity
York College 1998 — 2003
Bachelors of Arts, Bible/Biblical Studies
Hampton Inn December 2013 - January 2014
Breugger's Bagels February 2012 - June 2012
AAA Ohio Auto Club December 2010 - February 2011
Teleperformance, USA February 2010 - September 2010
Hy-Vee, Inc. June 2008 - August 2009
US Air Force Reserve April 2006 - May 2008
United States Air Force April 2004 - April 2006
Skills
Customer Service, Public Speaking, Time Management, Event Management, Leadership, Community Outreach, Fundraising, PowerPoint, Microsoft Word, Microsoft Office, Dog Walking, Animals, Plumbing, Volunteer Management, Facebook, Meditation, Sales, Phone Etiquette, English grammar, Driving License, Reading Comprehension, Spirituality, Biblical Studies, Kindness, Music Appreciation, Social Media, Social Media Marketing, Alto Saxophone, Djembe, Blogging, Dog Behavior
Education
Indian Hills Community College 2008 — 2009
Associates of Science
Harding University 2005 — 2008
Masters of Divinity
York College 1998 — 2003
Bachelors of Arts, Bible/Biblical Studies
Calvin Quintana Calvin Quintana's Teleperformance, USA Experience 2010 - 2011
Job Technical Support Engineer at EMC
Industry Law Enforcement
Experience
EMC May 2014 - Present
Henry Schein November 2013 - May 2014
Pier 49 Sourdough Pizza March 2008 - February 2013
Teleperformance, USA 2010 - 2011
Blockbuster 2007 - 2009
Domino's Pizza February 2000 - February 2007
Skills
Phone Etiquette, Phone Skills, Customer Service, Data Entry, Time Management, Windows 7, Customer Satisfaction, Employee Management, Microsoft Office 2007, Windows Vista, POS, Retail Sales, 10 Key, Critical Thinking, Inventory Management, File Management, Telephone Skills, Supervisory Skills, Outlook, Microsoft Word
Education
ITT Technical Institute-Murray 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Network Systems Administration
ITT-Tech 2012 — 2013
Associate of Sciences (AS), Network and System Administration/Administrator
Utah Valley University 2008 — 2010
AAS, Electronic Computer Technology
EMC May 2014 - Present
Henry Schein November 2013 - May 2014
Pier 49 Sourdough Pizza March 2008 - February 2013
Teleperformance, USA 2010 - 2011
Blockbuster 2007 - 2009
Domino's Pizza February 2000 - February 2007
Skills
Phone Etiquette, Phone Skills, Customer Service, Data Entry, Time Management, Windows 7, Customer Satisfaction, Employee Management, Microsoft Office 2007, Windows Vista, POS, Retail Sales, 10 Key, Critical Thinking, Inventory Management, File Management, Telephone Skills, Supervisory Skills, Outlook, Microsoft Word
Education
ITT Technical Institute-Murray 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Network Systems Administration
ITT-Tech 2012 — 2013
Associate of Sciences (AS), Network and System Administration/Administrator
Utah Valley University 2008 — 2010
AAS, Electronic Computer Technology
Nichole Wilhite Nichole Wilhite's Teleperformance, USA Experience August 2013 - Present
Job apple advisor at Teleperformance, USA
Industry Hospitality
Experience
Teleperformance, USA August 2013 - Present
WDS Global 2008 - 2012
Delta Air Lines February 2006 - September 2008
Skills
Customer Service, Technical Support, Assembly Lines, Waitressing, Airline Ticketing, Computer Hardware, Call Centers, Windows XP
Education
Stevens-Henager college 2011 — 2013
Associate's degree, Accounting and Business/Management
International Air and Hospitality Academy 2005 — 2005
certificate, hospitality certificate
Teleperformance, USA August 2013 - Present
WDS Global 2008 - 2012
Delta Air Lines February 2006 - September 2008
Skills
Customer Service, Technical Support, Assembly Lines, Waitressing, Airline Ticketing, Computer Hardware, Call Centers, Windows XP
Education
Stevens-Henager college 2011 — 2013
Associate's degree, Accounting and Business/Management
International Air and Hospitality Academy 2005 — 2005
certificate, hospitality certificate
Richard Stahle Richard Stahle's Teleperformance, USA Experience August 2013 - Present
Job at
Industry Computer & Network Security
Experience
Teleperformance, USA August 2013 - Present
The Builder's Exchange of Grand Rapids July 2012 - Present
Gourmet To Go April 2006 - January 2010
Skills
Information Technology, Network Administration, Operations Management, Network Security, Computer Security
Education
Grand Rapids Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
Teleperformance, USA August 2013 - Present
The Builder's Exchange of Grand Rapids July 2012 - Present
Gourmet To Go April 2006 - January 2010
Skills
Information Technology, Network Administration, Operations Management, Network Security, Computer Security
Education
Grand Rapids Community College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
David Stroble David Stroble's Teleperformance, USA Experience October 2010 - May 2014
Job Stroble Business Group
Industry Consumer Goods
Experience
Stroble Business Group November 2014 - Present
Bell Business Systems Inc September 2007 - Present
Teleperformance, USA October 2010 - May 2014
Standard Register April 2009 - October 2010
Teleperformance, USA December 2005 - February 2009
Teleperformance, USA June 2006 - December 2007
Skills
Customer Service, Microsoft Office, Strategic Planning, Value Propositions
Education
Judson University 2000 — 2004
Bachelor's Degree, Architecture
Dayton Christian High School 1996 — 2000
Stroble Business Group November 2014 - Present
Bell Business Systems Inc September 2007 - Present
Teleperformance, USA October 2010 - May 2014
Standard Register April 2009 - October 2010
Teleperformance, USA December 2005 - February 2009
Teleperformance, USA June 2006 - December 2007
Skills
Customer Service, Microsoft Office, Strategic Planning, Value Propositions
Education
Judson University 2000 — 2004
Bachelor's Degree, Architecture
Dayton Christian High School 1996 — 2000
Kevin Bebb Kevin Bebb's Teleperformance, USA Experience June 2014 - Present
Job Master of Science in Information Systems
Industry Information Services
Experience
Teleperformance, USA June 2014 - Present
EMC March 2013 - September 2013
Sundance Institute November 2012 - February 2013
ADP September 2007 - July 2012
Robert Half Technology August 2006 - January 2008
Verizon Wireless April 2004 - August 2006
Communications & Commerce March 2001 - June 2002
ACS, a Xerox Company April 1998 - May 2000
US Microshare, Inc. June 1993 - April 1998
Skills
Network Design, Software Consulting, TCP/IP, VPN, Server Architecture, Troubleshooting, WAN, Desktop Support, VMware, Hardware, DHCP, Virtualization, Servers, System Configuration, FTP, Network Administration, Deployment, System Administration, Technical Leadership, Software Installation, Network Security, XP, Active Directory, Microsoft Technologies, DNS, Windows, Computer Hardware, Windows Server, Technical Training, Systems Management, Databases, Networking, Security, Visio, Access, Technical Support, VMware ESX, Disaster Recovery, Software Documentation, Apache, Information Technology, Windows 7, SharePoint, Microsoft Exchange, Wireless Networking, Cloud Computing, Data Center, Operating Systems, System Deployment, Citrix
Education
University of Utah - David Eccles School of Business 2010 — 2013
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.7
Washington University in St. Louis 1982 — 1984
BS, Electrical Engineering
Kenyon College 1979 — 1983
BA, Mathematics
Teleperformance, USA June 2014 - Present
EMC March 2013 - September 2013
Sundance Institute November 2012 - February 2013
ADP September 2007 - July 2012
Robert Half Technology August 2006 - January 2008
Verizon Wireless April 2004 - August 2006
Communications & Commerce March 2001 - June 2002
ACS, a Xerox Company April 1998 - May 2000
US Microshare, Inc. June 1993 - April 1998
Skills
Network Design, Software Consulting, TCP/IP, VPN, Server Architecture, Troubleshooting, WAN, Desktop Support, VMware, Hardware, DHCP, Virtualization, Servers, System Configuration, FTP, Network Administration, Deployment, System Administration, Technical Leadership, Software Installation, Network Security, XP, Active Directory, Microsoft Technologies, DNS, Windows, Computer Hardware, Windows Server, Technical Training, Systems Management, Databases, Networking, Security, Visio, Access, Technical Support, VMware ESX, Disaster Recovery, Software Documentation, Apache, Information Technology, Windows 7, SharePoint, Microsoft Exchange, Wireless Networking, Cloud Computing, Data Center, Operating Systems, System Deployment, Citrix
Education
University of Utah - David Eccles School of Business 2010 — 2013
Master's Degree, Computer and Information Systems Security/Information Assurance, 3.7
Washington University in St. Louis 1982 — 1984
BS, Electrical Engineering
Kenyon College 1979 — 1983
BA, Mathematics
Jessica Rollins Jessica Rollins's Teleperformance, USA Experience September 2010 - February 2012
Job BDC Administrator at Lithia Auto Stores
Industry Real Estate
Experience
Lithia Auto Stores September 2015 - Present
First2Contact July 2014 - July 2015
DIRECTV March 2013 - July 2013
Teleperformance USA September 2010 - February 2012
The New Frontier/ Club May 2008 - September 2010
Little Dan's June 2007 - August 2008
Skills
Customer Service, Customer Acquisition, Critical Thinking, Marketing Management, Marketing Strategy, Motivated self-starter, Always Punctual, Leadership, Time Management, Invoicing, Troubleshooting, Filing, Telephone Skills, People Skills, Microsoft Office, Customer Satisfaction, Fast Learner, Exceptional Listener, Data Entry, Microsoft Excel, Teamwork, Quality Assurance, Phone Etiquette, Marketing Communications, Employee Training, Project Management, Sales Management, Customer Insight, Customer Engagement
Education
Idaho State University 2012 — 2017
General Education
Lithia Auto Stores September 2015 - Present
First2Contact July 2014 - July 2015
DIRECTV March 2013 - July 2013
Teleperformance USA September 2010 - February 2012
The New Frontier/ Club May 2008 - September 2010
Little Dan's June 2007 - August 2008
Skills
Customer Service, Customer Acquisition, Critical Thinking, Marketing Management, Marketing Strategy, Motivated self-starter, Always Punctual, Leadership, Time Management, Invoicing, Troubleshooting, Filing, Telephone Skills, People Skills, Microsoft Office, Customer Satisfaction, Fast Learner, Exceptional Listener, Data Entry, Microsoft Excel, Teamwork, Quality Assurance, Phone Etiquette, Marketing Communications, Employee Training, Project Management, Sales Management, Customer Insight, Customer Engagement
Education
Idaho State University 2012 — 2017
General Education
Juanita Bandy's Teleperformance, USA Experience July 2006 - October 2008
Job Emergency Medical Technician at TransCare Ambulance Service
Industry
Experience
TransCare Ambulance Service November 2011 - Present
Indianapolis Museum of Art May 2011 - November 2011
STAFFWORKS Employment Solutions July 2010 - September 2010
Volt Technical Resources March 2010 - July 2010
Teleperformance, USA July 2006 - October 2008
Skills
Customer Service, Staff Supervision, Escalation Resolution, Typing, Computer Proficiency, Cashiering, Emergency Medicine, Emergency Management, Data Entry, Warehousing, Pharmaceutics, Technical Support, Food & Beverage, Quality Assurance
Education
Indiana University-Purdue University at Indianapolis 2008 — 2013
Pre-Medicine/Pre-Medical Studies, 3.1
Indiana University Bloomington 2005 — 2005
TransCare Ambulance Service November 2011 - Present
Indianapolis Museum of Art May 2011 - November 2011
STAFFWORKS Employment Solutions July 2010 - September 2010
Volt Technical Resources March 2010 - July 2010
Teleperformance, USA July 2006 - October 2008
Skills
Customer Service, Staff Supervision, Escalation Resolution, Typing, Computer Proficiency, Cashiering, Emergency Medicine, Emergency Management, Data Entry, Warehousing, Pharmaceutics, Technical Support, Food & Beverage, Quality Assurance
Education
Indiana University-Purdue University at Indianapolis 2008 — 2013
Pre-Medicine/Pre-Medical Studies, 3.1
Indiana University Bloomington 2005 — 2005
Vanisa Laine Vanisa Laine's Teleperformance, USA Experience July 2013 - Present
Job Apple Care Advisor at Teleperformance, USA
Industry Education Management
Experience
Teleperformance, USA July 2013 - Present
Sears Holdings Corporation February 2013 - July 2013
Universal Orlando June 2012 - January 2013
Teleperformance February 2011 - June 2011
Eleventh Hour Ministry March 2009 - April 2011
After School Programs, Inc. October 2010 - February 2011
Pizza Hut September 2009 - October 2010
Marshalls November 2008 - February 2009
Skills
Photoshop, Microsoft Office, Word, Excel, PowerPoint, Editing, Social Media, Production, Event Planning, Photography, Customer Service, Graphic Design, Promotions, Entertainment, Mac, Event Management, Blackberry, Team Leadership, Team Management, Facebook, Social Networking, YouTube, Keynote, Press Releases, iMovie, Google Docs, Advertising, Presentation Development, Corporate Events, Video, Fundraising, Multimedia, iWork, Windows Movie Maker, Video Production, Wedding Planning, Day Of Coordination, Party Favors, Wedding Favours, Microsoft Word, OS X, Video Editing, Final Cut Pro
Education
Full Sail University 2011 — 2014
Entertainment Business
Teleperformance, USA July 2013 - Present
Sears Holdings Corporation February 2013 - July 2013
Universal Orlando June 2012 - January 2013
Teleperformance February 2011 - June 2011
Eleventh Hour Ministry March 2009 - April 2011
After School Programs, Inc. October 2010 - February 2011
Pizza Hut September 2009 - October 2010
Marshalls November 2008 - February 2009
Skills
Photoshop, Microsoft Office, Word, Excel, PowerPoint, Editing, Social Media, Production, Event Planning, Photography, Customer Service, Graphic Design, Promotions, Entertainment, Mac, Event Management, Blackberry, Team Leadership, Team Management, Facebook, Social Networking, YouTube, Keynote, Press Releases, iMovie, Google Docs, Advertising, Presentation Development, Corporate Events, Video, Fundraising, Multimedia, iWork, Windows Movie Maker, Video Production, Wedding Planning, Day Of Coordination, Party Favors, Wedding Favours, Microsoft Word, OS X, Video Editing, Final Cut Pro
Education
Full Sail University 2011 — 2014
Entertainment Business
Shane Payne Shane Payne's Teleperformance, USA Experience September 2011 - October 2012
Job Field Technician at South Central Ohio Computer Association (SCOCA)
Industry Computer Hardware
Experience
South Central Ohio Computer Association (SCOCA) September 2014 - Present
Ohio Renaissance Festival 2004 - Present
R+L Carriers October 2012 - September 2014
Teleperformance, USA September 2011 - October 2012
Sears Holdings Corporation March 2009 - October 2011
Nourse Family of Dealerships March 2007 - November 2008
Hatfield Kia December 2006 - April 2007
Kenworth Chillicothe Sales and Service 2005 - 2006
Skills
Customer Service, Troubleshooting, Customer Relations, Word, PowerPoint, Microsoft Word, Microsoft Office, Technical Support, Networking, Active Directory, Help Desk Support, Outlook, Hardware, Sales, Windows, Computer Hardware, Access
Education
Franklin University 2014 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Ohio University 2009 — 2011
Graduate, Associate in Applied Business Computer Science Technology
Piketon High School
Piketon High School
Piketon Hogh School
South Central Ohio Computer Association (SCOCA) September 2014 - Present
Ohio Renaissance Festival 2004 - Present
R+L Carriers October 2012 - September 2014
Teleperformance, USA September 2011 - October 2012
Sears Holdings Corporation March 2009 - October 2011
Nourse Family of Dealerships March 2007 - November 2008
Hatfield Kia December 2006 - April 2007
Kenworth Chillicothe Sales and Service 2005 - 2006
Skills
Customer Service, Troubleshooting, Customer Relations, Word, PowerPoint, Microsoft Word, Microsoft Office, Technical Support, Networking, Active Directory, Help Desk Support, Outlook, Hardware, Sales, Windows, Computer Hardware, Access
Education
Franklin University 2014 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Ohio University 2009 — 2011
Graduate, Associate in Applied Business Computer Science Technology
Piketon High School
Piketon High School
Piketon Hogh School
Joel Hardee Joel Hardee's Teleperformance, USA Experience October 2002 - August 2004
Job Senior IT Engineer
Industry Information Technology and Services
Experience
PossibleNOW April 2014 - Present
BlueWave Computing June 2012 - April 2014
Ricoh Americas Corporation November 2008 - June 2012
Ricoh Americas Corporation June 2006 - November 2008
RadioShack November 2004 - October 2006
Teleperformance, USA October 2002 - August 2004
Video Warehouse October 2000 - November 2002
Skills
Powershell, SCOM, System Center, Virtual Machine Manager, Active Directory, Disaster Recovery, Windows Server, VPN, Virtualization, Microsoft Exchange, LAN-WAN, VMware, Servers, Printers, Networking, Managed Services, Troubleshooting, Technical Support, System Administration, Team Leadership, Citrix, Windows 7, Network Engineering, Hyper-V, Customer Service, Cisco Technologies, IT Service Management, Lotus Notes, Technical Documentation, Microsoft Certified..., Network Security, Kaseya VSA 6.0-6.2, SonicWALL, ISO 27001, HP, VMware ESX, Microsoft Active..., Microsoft Hyper-V, Green Technology, Soft Skills, Cisco Certified, Network Design, Information Technology, Customer Relations, Microsoft..., Windows Azure, Splunk, SCCM, SCORCH
Education
Kennesaw State University 2004 — 2006
BS, Information Systems
Darton College 2001 — 2004
AS, Computer Science and Information Systems
PossibleNOW April 2014 - Present
BlueWave Computing June 2012 - April 2014
Ricoh Americas Corporation November 2008 - June 2012
Ricoh Americas Corporation June 2006 - November 2008
RadioShack November 2004 - October 2006
Teleperformance, USA October 2002 - August 2004
Video Warehouse October 2000 - November 2002
Skills
Powershell, SCOM, System Center, Virtual Machine Manager, Active Directory, Disaster Recovery, Windows Server, VPN, Virtualization, Microsoft Exchange, LAN-WAN, VMware, Servers, Printers, Networking, Managed Services, Troubleshooting, Technical Support, System Administration, Team Leadership, Citrix, Windows 7, Network Engineering, Hyper-V, Customer Service, Cisco Technologies, IT Service Management, Lotus Notes, Technical Documentation, Microsoft Certified..., Network Security, Kaseya VSA 6.0-6.2, SonicWALL, ISO 27001, HP, VMware ESX, Microsoft Active..., Microsoft Hyper-V, Green Technology, Soft Skills, Cisco Certified, Network Design, Information Technology, Customer Relations, Microsoft..., Windows Azure, Splunk, SCCM, SCORCH
Education
Kennesaw State University 2004 — 2006
BS, Information Systems
Darton College 2001 — 2004
AS, Computer Science and Information Systems
Christine Bussey's Teleperformance, USA Experience September 2013 - March 2014
Job Online Implementation
Industry Legal Services
Experience
McGraw-Hill Education March 2014 - Present
Social Security Administration April 2013 - Present
Meet One Teach 1 April 2013 - December 2014
Teleperformance, USA September 2013 - March 2014
Donatos Pizza October 2007 - November 2013
Abercrombie & Fitch November 2012 - March 2013
Skills
Customer Service, Customer Satisfaction, Problem Solving, Interpersonal Skill, Strategic Planning, Typing, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Windows, Order Picking, Transportation, Food Service, Food Safety, Food Industry, Janitorial, Restaurants, Cashiering, Cooking, Food, Leadership, Hospitality, Facebook, Food, Social Media, Cash Register, People Skills, Telephone Skills, Photoshop, Teamwork, Fundraising, Data Entry, Time Management, Filing, Inventory Management, Social Networking, Highly detail oriented, Outlook, Access, Critical Thinking, Retail, Oral, File Management, Phone Etiquette, Inventory Control, Goal Oriented, Clerical Skills, Copying, Office Equipment
Education
ITT Technical Institute-Columbus 2013 — 2015
Associate's Degree, Legal Assistant/Paralegal
Dublin Scioto High School 2006 — 2010
4.0
McGraw-Hill Education March 2014 - Present
Social Security Administration April 2013 - Present
Meet One Teach 1 April 2013 - December 2014
Teleperformance, USA September 2013 - March 2014
Donatos Pizza October 2007 - November 2013
Abercrombie & Fitch November 2012 - March 2013
Skills
Customer Service, Customer Satisfaction, Problem Solving, Interpersonal Skill, Strategic Planning, Typing, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Windows, Order Picking, Transportation, Food Service, Food Safety, Food Industry, Janitorial, Restaurants, Cashiering, Cooking, Food, Leadership, Hospitality, Facebook, Food, Social Media, Cash Register, People Skills, Telephone Skills, Photoshop, Teamwork, Fundraising, Data Entry, Time Management, Filing, Inventory Management, Social Networking, Highly detail oriented, Outlook, Access, Critical Thinking, Retail, Oral, File Management, Phone Etiquette, Inventory Control, Goal Oriented, Clerical Skills, Copying, Office Equipment
Education
ITT Technical Institute-Columbus 2013 — 2015
Associate's Degree, Legal Assistant/Paralegal
Dublin Scioto High School 2006 — 2010
4.0
Steve Spragg Steve Spragg's Teleperformance, USA Experience June 2010 - April 2011
Job IT System Administrator at Contract Lumber
Industry Information Technology and Services
Experience
Contract Lumber, Inc. July 2014 - Present
PCM Sarcom May 2013 - July 2014
PCM Sarcom February 2013 - May 2013
PCM Sarcom September 2011 - February 2013
PCM Sarcom April 2011 - September 2011
Teleperformance, USA June 2010 - April 2011
Skills
Troubleshooting, Active Directory, Customer Service, Microsoft Office, Process Improvement, Windows, Team Leadership, Telecommunications, ITIL, Project Management, VMware, Citrix, Cisco Technologies, Windows 7, Networking, Computer Hardware, Network Administration, Microsoft Exchange, System Administration, Windows XP, Technical Support, Windows Server, Servers, Help Desk Support, Virtualization, Service Desk, Information Technology, Software Installation, DNS, Operating Systems, DHCP, SharePoint, Laptops, Microsoft Technologies, System Deployment, VPN, IT Operations, Printers, Software Documentation, Wireless Networking, TCP/IP, Hardware, Vendor Management, Security, Data Center, VMware ESX, IT Service Management
Education
Hocking College 2007 — 2010
Broadcast Engineering
C-TEC of Licking County 2003 — 2005
Computer Networking and Applications
Contract Lumber, Inc. July 2014 - Present
PCM Sarcom May 2013 - July 2014
PCM Sarcom February 2013 - May 2013
PCM Sarcom September 2011 - February 2013
PCM Sarcom April 2011 - September 2011
Teleperformance, USA June 2010 - April 2011
Skills
Troubleshooting, Active Directory, Customer Service, Microsoft Office, Process Improvement, Windows, Team Leadership, Telecommunications, ITIL, Project Management, VMware, Citrix, Cisco Technologies, Windows 7, Networking, Computer Hardware, Network Administration, Microsoft Exchange, System Administration, Windows XP, Technical Support, Windows Server, Servers, Help Desk Support, Virtualization, Service Desk, Information Technology, Software Installation, DNS, Operating Systems, DHCP, SharePoint, Laptops, Microsoft Technologies, System Deployment, VPN, IT Operations, Printers, Software Documentation, Wireless Networking, TCP/IP, Hardware, Vendor Management, Security, Data Center, VMware ESX, IT Service Management
Education
Hocking College 2007 — 2010
Broadcast Engineering
C-TEC of Licking County 2003 — 2005
Computer Networking and Applications
David Schell's Teleperformance, USA Experience September 2005 - April 2007
Job Seminary Student. Writer. Teacher.
Industry Religious Institutions
Experience
Lionbridge March 2014 - Present
Panorama Middle School August 2013 - January 2014
Scriptfleet February 2013 - May 2013
Jumonville May 2012 - August 2012
Jumonville May 2011 - August 2011
Jumonville May 2010 - August 2010
Jumonville May 2009 - August 2009
Shiloh Service, Inc February 2008 - May 2009
FedEx Ground June 2007 - February 2008
Teleperformance, USA September 2005 - April 2007
Skills
Final Cut Pro, After Effects, Premiere, Teaching, Photoshop, Editing, Motion Graphics, Visual Effects, Video Editing, Microsoft Office, Microsoft Word, Writing, Team Building..., English, Christian Theology, Public Speaking, High Ropes, Microsoft Excel, Windows, Computer Repair, Mac OS, Screenwriter, Customer Service, Blogging, Social Media, WordPress
Education
Pittsburgh Theological Seminary 2015 — 2018
Master’s Degree, Divinity/Ministry
Huntington University 2009 — 2012
Bachelor of Science (B.S.), Film Production, 3.909
University of Colorado Colorado Springs 2013 — 2014
Secondary Teacher Education, 4.0
University of Phoenix 2013 — 2013
Secondary Education and Teaching, 4.0
Westmoreland County Community College 2004 — 2004
Computer Installation and Repair Technology/Technician, 3.5
Lionbridge March 2014 - Present
Panorama Middle School August 2013 - January 2014
Scriptfleet February 2013 - May 2013
Jumonville May 2012 - August 2012
Jumonville May 2011 - August 2011
Jumonville May 2010 - August 2010
Jumonville May 2009 - August 2009
Shiloh Service, Inc February 2008 - May 2009
FedEx Ground June 2007 - February 2008
Teleperformance, USA September 2005 - April 2007
Skills
Final Cut Pro, After Effects, Premiere, Teaching, Photoshop, Editing, Motion Graphics, Visual Effects, Video Editing, Microsoft Office, Microsoft Word, Writing, Team Building..., English, Christian Theology, Public Speaking, High Ropes, Microsoft Excel, Windows, Computer Repair, Mac OS, Screenwriter, Customer Service, Blogging, Social Media, WordPress
Education
Pittsburgh Theological Seminary 2015 — 2018
Master’s Degree, Divinity/Ministry
Huntington University 2009 — 2012
Bachelor of Science (B.S.), Film Production, 3.909
University of Colorado Colorado Springs 2013 — 2014
Secondary Teacher Education, 4.0
University of Phoenix 2013 — 2013
Secondary Education and Teaching, 4.0
Westmoreland County Community College 2004 — 2004
Computer Installation and Repair Technology/Technician, 3.5
Eric Outen Eric Outen's Teleperformance, USA Experience November 2012 - June 2013
Job web design, graphic design, marketing, and networking
Industry Marketing and Advertising
Experience
Bella Vista Transitional Care Center September 2013 - Present
Teleperformance, USA November 2012 - June 2013
WDS March 2012 - November 2012
Skills
Photoshop, InDesign, Flash, ActionScript, Illustrator, Dreamweaver, HTML 5, CSS3, jQuery, PHP, MySQL, Troubleshooting, Telecommunications, Technical Support, Computer Hardware, Mac OS, Windows, XHTML, CSS, Web Design, OS X, Web Development, WordPress, Graphic Design, HTML
Education
ITT Technical Institute-Boise 2009 — 2013
Associate of Science (A.S.), Design and Visual Communications, General
Bella Vista Transitional Care Center September 2013 - Present
Teleperformance, USA November 2012 - June 2013
WDS March 2012 - November 2012
Skills
Photoshop, InDesign, Flash, ActionScript, Illustrator, Dreamweaver, HTML 5, CSS3, jQuery, PHP, MySQL, Troubleshooting, Telecommunications, Technical Support, Computer Hardware, Mac OS, Windows, XHTML, CSS, Web Design, OS X, Web Development, WordPress, Graphic Design, HTML
Education
ITT Technical Institute-Boise 2009 — 2013
Associate of Science (A.S.), Design and Visual Communications, General
John Primrose's Teleperformance, USA Experience July 2014 - Present
Job Looking for a New Job
Industry Music
Experience
Teleperformance, USA July 2014 - Present
Dunkley Music August 2013 - October 2013
Idaho State University September 2011 - March 2013
Idaho State University 2011 - 2013
Skills
Phone Etiquette, Academic Tutoring, Critical Thinking, Microsoft Office, Peer Tutoring, PowerPoint, Singing, Singer-songwriter, Guitar, Keyboard Skills, 10 Key, Crochet, Hand Knitting, Multi-line Phone, Retail, Music Theory, Telephone Skills, Musical Theatre, Clerical Skills, Guitarist, Cashiering, Data Entry, Tutoring, Google Docs, Vocalist, People-oriented, Customer Service, Microsoft Word, Performing Arts, Microsoft Excel, Social Media, Music, Time Management
Education
Idaho State University 2009 — 2013
Bachelor of Music, Music Performance, Voice
Teleperformance, USA July 2014 - Present
Dunkley Music August 2013 - October 2013
Idaho State University September 2011 - March 2013
Idaho State University 2011 - 2013
Skills
Phone Etiquette, Academic Tutoring, Critical Thinking, Microsoft Office, Peer Tutoring, PowerPoint, Singing, Singer-songwriter, Guitar, Keyboard Skills, 10 Key, Crochet, Hand Knitting, Multi-line Phone, Retail, Music Theory, Telephone Skills, Musical Theatre, Clerical Skills, Guitarist, Cashiering, Data Entry, Tutoring, Google Docs, Vocalist, People-oriented, Customer Service, Microsoft Word, Performing Arts, Microsoft Excel, Social Media, Music, Time Management
Education
Idaho State University 2009 — 2013
Bachelor of Music, Music Performance, Voice
Aaron Barrett's Teleperformance, USA Experience 2007 - 2009
Job Business Development/Account Manager
Industry Management Consulting
Experience
Toshiba Business Solutions July 2015 - Present
US Army September 2009 - July 2015
United Tool & Mold Inc. January 2013 - July 2013
American Foam & Fabric April 2012 - January 2013
JacobsParts Inc. 2009 - 2010
Teleperformance, USA 2007 - 2009
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Continuous Improvement, Strategic Planning, Manufacturing, Project Management, Team Building, Process Improvement, Vehicles, Sales, Microsoft Word, Marketing Strategy, Negotiation, Awesomeness, Management, Training
Education
Greenville Technical College 2013 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Louis F. Garland Fire Academy 2010 — 2010
Fire Fighting Certs., Fire Protection
Indiana University Purdue University of Indianapolis (IUPUI) 2007 — 2009
Toshiba Business Solutions July 2015 - Present
US Army September 2009 - July 2015
United Tool & Mold Inc. January 2013 - July 2013
American Foam & Fabric April 2012 - January 2013
JacobsParts Inc. 2009 - 2010
Teleperformance, USA 2007 - 2009
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Continuous Improvement, Strategic Planning, Manufacturing, Project Management, Team Building, Process Improvement, Vehicles, Sales, Microsoft Word, Marketing Strategy, Negotiation, Awesomeness, Management, Training
Education
Greenville Technical College 2013 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Louis F. Garland Fire Academy 2010 — 2010
Fire Fighting Certs., Fire Protection
Indiana University Purdue University of Indianapolis (IUPUI) 2007 — 2009
Tristan Greene Tristan Greene's Teleperformance, USA Experience November 2008 - May 2009
Job Student at Full Sail University
Industry Music
Experience
Beyond This World, The Outter Limitz Production Company October 2010 - May 2011
Heart of Christ Community Church February 2003 - March 2011
Teleperformance, USA November 2008 - May 2009
Skills
Music Production, Pro Tools, Logic Pro, Audio Engineering, Audio Editing, Audio Post Production, Sound Mixing, Studio Recording, ADR recording, Sound Design, Final Cut Pro, iMovie, Unreal Engine 3, Beat Making, Mac OS, Microsoft Technologies, Drums, Keyboard Skills, Reason 5, Sibelius, FL Studio, Arranging, Music
Education
Full Sail University 2011 — 2013
Bachelor of Science (B.S.), Recording Arts Technology/Technician
Beyond This World, The Outter Limitz Production Company October 2010 - May 2011
Heart of Christ Community Church February 2003 - March 2011
Teleperformance, USA November 2008 - May 2009
Skills
Music Production, Pro Tools, Logic Pro, Audio Engineering, Audio Editing, Audio Post Production, Sound Mixing, Studio Recording, ADR recording, Sound Design, Final Cut Pro, iMovie, Unreal Engine 3, Beat Making, Mac OS, Microsoft Technologies, Drums, Keyboard Skills, Reason 5, Sibelius, FL Studio, Arranging, Music
Education
Full Sail University 2011 — 2013
Bachelor of Science (B.S.), Recording Arts Technology/Technician
Wilfred Butler's Teleperformance, USA Experience November 2010 - September 2013
Job IT Support Analyst at LexisNexis
Industry Computer Networking
Experience
LexisNexis January 2014 - Present
Clerk & Comptroller, Palm Beach County September 2013 - December 2013
Teleperformance, USA November 2010 - September 2013
Microsoft November 2010 - September 2013
Nine To Five Import and Export October 2004 - November 2010
Skills
Network Security, Troubleshooting, Identity Federation, Microsoft Exchange, Active Directory, Windows Server, Office 365, Virtualization, System Administration, Help Desk Support, VMware, Operating Systems, Network Administration, SharePoint, Cloud Computing, Technical Support, Windows 7, Servers, Microsoft Technologies, Computer Hardware, Hardware, XP, Windows Vista, Lync, Microsoft Certified..., DNS, Windows XP
Education
ITT Technical Institute-Fort Lauderdale 2003 — 2005
Bachelor's degree, Computer and Information Systems Security/Information Assurance
ITT
Bachelor of Arts (B.A, Information System Security (ISS)
Remington College 2000 — 2002
Associate of Arts (A.A, Networking Management
Remington College-Tampa Campus 2000 — 2002
Associate's degree, Computer Systems Networking and Telecommunications
LexisNexis January 2014 - Present
Clerk & Comptroller, Palm Beach County September 2013 - December 2013
Teleperformance, USA November 2010 - September 2013
Microsoft November 2010 - September 2013
Nine To Five Import and Export October 2004 - November 2010
Skills
Network Security, Troubleshooting, Identity Federation, Microsoft Exchange, Active Directory, Windows Server, Office 365, Virtualization, System Administration, Help Desk Support, VMware, Operating Systems, Network Administration, SharePoint, Cloud Computing, Technical Support, Windows 7, Servers, Microsoft Technologies, Computer Hardware, Hardware, XP, Windows Vista, Lync, Microsoft Certified..., DNS, Windows XP
Education
ITT Technical Institute-Fort Lauderdale 2003 — 2005
Bachelor's degree, Computer and Information Systems Security/Information Assurance
ITT
Bachelor of Arts (B.A, Information System Security (ISS)
Remington College 2000 — 2002
Associate of Arts (A.A, Networking Management
Remington College-Tampa Campus 2000 — 2002
Associate's degree, Computer Systems Networking and Telecommunications
Paul Camaliche Paul Camaliche's Teleperformance, USA Experience February 2012 - July 2012
Job Network Architect
Industry Computer & Network Security
Experience
Camaliche Concepts July 2011 - Present
Natural Stone Design May 2014 - January 2015
Any Mountain October 2013 - October 2014
Mozaex April 2013 - August 2013
Robert Half Technology October 2012 - November 2012
Teleperformance, USA February 2012 - July 2012
Heald College April 2010 - July 2011
AT&T May 2010 - December 2010
Skills
Windows 7, Computer Hardware, Technical Support, Networking, XP, System Administration, Network Security, Access, Active Directory, Troubleshooting, Network Administration, Servers, Software Installation, Windows Server, Master Mason, Stone Setting, Stonework, Masonry, Sales, Outfitting, Ski and Snowboarding...
Education
Heald College
Roseville High School
Roseville High School
Camaliche Concepts July 2011 - Present
Natural Stone Design May 2014 - January 2015
Any Mountain October 2013 - October 2014
Mozaex April 2013 - August 2013
Robert Half Technology October 2012 - November 2012
Teleperformance, USA February 2012 - July 2012
Heald College April 2010 - July 2011
AT&T May 2010 - December 2010
Skills
Windows 7, Computer Hardware, Technical Support, Networking, XP, System Administration, Network Security, Access, Active Directory, Troubleshooting, Network Administration, Servers, Software Installation, Windows Server, Master Mason, Stone Setting, Stonework, Masonry, Sales, Outfitting, Ski and Snowboarding...
Education
Heald College
Roseville High School
Roseville High School
George Eddy George Eddy's Teleperformance, USA Experience December 2006 - August 2009
Job Production Operator at Simonton Windows, Ellenboro, WV
Industry Internet
Experience
Simonton Windows, Ellenboro, WV October 2014 - Present
Super 8 Hotel Marietta February 2012 - August 2014
US Census Bureau April 2010 - July 2010
Columbus State Community College 2010 - 2010
Christian Assembly 2006 - 2010
PROTEAM Staffing October 2009 - November 2009
Teleperformance USA December 2006 - August 2009
Skills
Microsoft Office, Help Desk Support, Call Centers, Public Speaking, Wireless, HTML, Windows, CSS, Photoshop, Microsoft Excel, PHP, PowerPoint, JavaScript, Microsoft Word, Hospitality Service
Education
2004-2004 American School of Technology 2004 — 2004
Associate of Science (A.S.), Computer Administrative Assisting
Kent State University 1994 — 1997
Associates, Environmental Safety
Simonton Windows, Ellenboro, WV October 2014 - Present
Super 8 Hotel Marietta February 2012 - August 2014
US Census Bureau April 2010 - July 2010
Columbus State Community College 2010 - 2010
Christian Assembly 2006 - 2010
PROTEAM Staffing October 2009 - November 2009
Teleperformance USA December 2006 - August 2009
Skills
Microsoft Office, Help Desk Support, Call Centers, Public Speaking, Wireless, HTML, Windows, CSS, Photoshop, Microsoft Excel, PHP, PowerPoint, JavaScript, Microsoft Word, Hospitality Service
Education
2004-2004 American School of Technology 2004 — 2004
Associate of Science (A.S.), Computer Administrative Assisting
Kent State University 1994 — 1997
Associates, Environmental Safety
Ann Mackey Ann Mackey's Teleperformance, USA Experience August 2003 - August 2007
Job Associate Buyer at Ducommun LaBarge Technologies
Industry Information Technology and Services
Experience
Ducommun LaBarge Technologies November 2011 - Present
Verizon Data Services July 2009 - November 2011
Siwel Consulting December 2007 - July 2009
Teleperformance USA August 2003 - August 2007
Communications and Commerce January 2002 - August 2003
Alorica 2000 - 2002
Packard Bell 1996 - 2000
Education
Iowa State University 1987 — 1990
Denison High School 1983 — 1987
Diploma
Ducommun LaBarge Technologies November 2011 - Present
Verizon Data Services July 2009 - November 2011
Siwel Consulting December 2007 - July 2009
Teleperformance USA August 2003 - August 2007
Communications and Commerce January 2002 - August 2003
Alorica 2000 - 2002
Packard Bell 1996 - 2000
Education
Iowa State University 1987 — 1990
Denison High School 1983 — 1987
Diploma
Donita Martino-Garrison's Teleperformance, USA Experience June 2012 - Present
Job Assistant Call Center Manager at Teleperformance, USA
Industry Education Management
Experience
Teleperformance, USA June 2012 - Present
WorldStrides March 2008 - March 2010
Net Marketing Alliance March 2005 - February 2008
American Express Business Travel July 1992 - October 2006
Skills
Leadership, Management, Sales, Team Leadership, Coaching, Event Management, Event Planning, Lead Generation, Customer Service, Budgets, Call Centers, Public Speaking, Teamwork, Time Management, Training
Education
Purdue University Calumet 1974 — 1978
Indiana University-Purdue University at Indianapolis 1970 — 1974
Teleperformance, USA June 2012 - Present
WorldStrides March 2008 - March 2010
Net Marketing Alliance March 2005 - February 2008
American Express Business Travel July 1992 - October 2006
Skills
Leadership, Management, Sales, Team Leadership, Coaching, Event Management, Event Planning, Lead Generation, Customer Service, Budgets, Call Centers, Public Speaking, Teamwork, Time Management, Training
Education
Purdue University Calumet 1974 — 1978
Indiana University-Purdue University at Indianapolis 1970 — 1974
Tricia Rader Tricia Rader's Teleperformance, USA Experience September 2014 - Present
Job Customer Service Representative at Teleperformance, USA
Industry Consumer Services
Experience
Teleperformance, USA September 2014 - Present
Hana Tokyo January 2014 - June 2014
No Limits March 2013 - December 2013
Del Taco February 2007 - October 2010
Skills
Cashiers, Cashiering, Restaurants, Food Preparation, POS, Cash Handling Experience, Phone Etiquette, Cash Register, Food Service, ServSafe
Education
Copper Mountain College
Kaplan University-Davenport Campus
Counseling Psychology
Teleperformance, USA September 2014 - Present
Hana Tokyo January 2014 - June 2014
No Limits March 2013 - December 2013
Del Taco February 2007 - October 2010
Skills
Cashiers, Cashiering, Restaurants, Food Preparation, POS, Cash Handling Experience, Phone Etiquette, Cash Register, Food Service, ServSafe
Education
Copper Mountain College
Kaplan University-Davenport Campus
Counseling Psychology
Evgeni Kopelevich's Teleperformance, USA Experience February 2008 - April 2009
Job Vice President Financial Consultant at Charles Schwab
Industry Financial Services
Experience
Charles Schwab February 2015 - Present
Charles Schwab October 2013 - February 2015
Charles Schwab July 2011 - October 2013
National Road Auto Sales LLC June 2009 - July 2011
Wireless@Work [SPRINT] 2009 - 2010
Teleperformance, USA February 2008 - April 2009
Skills
Financial Analysis, Investments, Customer Service, Risk Management, Finance, Mutual Funds, Financial Services
Education
Indiana University-Purdue University at Indianapolis 2007 — 2012
BS, Accounting
Charles Schwab February 2015 - Present
Charles Schwab October 2013 - February 2015
Charles Schwab July 2011 - October 2013
National Road Auto Sales LLC June 2009 - July 2011
Wireless@Work [SPRINT] 2009 - 2010
Teleperformance, USA February 2008 - April 2009
Skills
Financial Analysis, Investments, Customer Service, Risk Management, Finance, Mutual Funds, Financial Services
Education
Indiana University-Purdue University at Indianapolis 2007 — 2012
BS, Accounting
Kelly Leclain Kelly Leclain's Teleperformance, USA Experience October 2012 - March 2014
Job Deli Clerk at Carnival Food Store
Industry Retail
Experience
Carnival Food Store November 2014 - Present
Self-employed February 2012 - Present
Teleperformance, USA October 2012 - March 2014
Scrap-tastic July 2010 - December 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Management, Newspapers, Marketing, Marketing Strategy, Outlook
Education
Ohio Christian University 2014 — 2016
Ohio Christian University 2014 — 2016
Franklin University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Carnival Food Store November 2014 - Present
Self-employed February 2012 - Present
Teleperformance, USA October 2012 - March 2014
Scrap-tastic July 2010 - December 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Management, Newspapers, Marketing, Marketing Strategy, Outlook
Education
Ohio Christian University 2014 — 2016
Ohio Christian University 2014 — 2016
Franklin University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Adam Velasquez Adam Velasquez's Teleperformance, USA Experience October 2002 - March 2003
Job Executive Banking Relationship Manager at Zions Bank
Industry Banking
Experience
Zions Bank January 2013 - Present
Idaho Fifth District Officials Association December 1999 - Present
Zions Bank May 2006 - January 2013
Idaho Central Credit Union March 2003 - April 2006
Teleperformance USA October 2002 - March 2003
FBI May 2002 - October 2002
Mama Inez May 1998 - May 2000
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, Public Relations, PowerPoint, Event Planning, Leadership, Financial Analysis, Banking, Credit, Team Building, True Team Player, Ten Years of Sales..., Creativity, Dedication, Reliability, Marketing, Great at Building..., Mortgage Lending, Real Estate, Sales, Loans, Finance, Portfolio Management, Relationship Management, Cross Selling, Strategic Planning, Retail Banking, Research, Risk Management, Consumer Lending, Deposits, Investments, Credit Risk, Credit Analysis, Financial Services, Budgets
Education
Idaho State University 2002 — 2011
Bachelor of Arts (B.A.), Mass Communications
Pocatello High School 1996 — 1999
High School Diploma
Zions Bank January 2013 - Present
Idaho Fifth District Officials Association December 1999 - Present
Zions Bank May 2006 - January 2013
Idaho Central Credit Union March 2003 - April 2006
Teleperformance USA October 2002 - March 2003
FBI May 2002 - October 2002
Mama Inez May 1998 - May 2000
Skills
Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, Public Relations, PowerPoint, Event Planning, Leadership, Financial Analysis, Banking, Credit, Team Building, True Team Player, Ten Years of Sales..., Creativity, Dedication, Reliability, Marketing, Great at Building..., Mortgage Lending, Real Estate, Sales, Loans, Finance, Portfolio Management, Relationship Management, Cross Selling, Strategic Planning, Retail Banking, Research, Risk Management, Consumer Lending, Deposits, Investments, Credit Risk, Credit Analysis, Financial Services, Budgets
Education
Idaho State University 2002 — 2011
Bachelor of Arts (B.A.), Mass Communications
Pocatello High School 1996 — 1999
High School Diploma
Acheika foley Acheika foley's Teleperformance, USA Experience March 2012 - December 2012
Job home health aide at convenant home health agency
Industry Hospital & Health Care
Experience
convenant home health agency May 2013 - Present
Teleperformance, USA March 2012 - December 2012
Skills
Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Technical Support, Healthcare
Education
Franklin University 2013 — 2017
Bachelor's degree, Human Resources Management/Personnel Administration, General, freshman
columbus state community college 2008 — 2009
Marion Franklin High school 2001 — 2005
g.e.d.
convenant home health agency May 2013 - Present
Teleperformance, USA March 2012 - December 2012
Skills
Communication, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Technical Support, Healthcare
Education
Franklin University 2013 — 2017
Bachelor's degree, Human Resources Management/Personnel Administration, General, freshman
columbus state community college 2008 — 2009
Marion Franklin High school 2001 — 2005
g.e.d.
jodi mctaggart's Teleperformance, USA Experience April 2005 - February 2011
Job Attended Keiser UniversityFt Lauderdale
Industry Law Enforcement
Experience
Teleperformance, USA April 2005 - February 2011
Skills
typing, Microsoft Word, Microsoft Excel, Communication Skills, Team Leadership
Education
Keiser University-Ft Lauderdale 2003 — 2013
Teleperformance, USA April 2005 - February 2011
Skills
typing, Microsoft Word, Microsoft Excel, Communication Skills, Team Leadership
Education
Keiser University-Ft Lauderdale 2003 — 2013
Jerry Gilliatt Jerry Gilliatt's Teleperformance, USA Experience September 2005 - October 2007
Job Data Entry @Tyco integrated security
Industry Information Technology and Services
Experience
Tyco Integrated Security November 2014 - Present
Aerotek February 2013 - November 2014
WellPoint December 2012 - February 2013
Community Health Network October 2012 - November 2012
Telamon January 2008 - October 2012
Manpower Professional October 2007 - January 2008
Teleperformance USA September 2005 - October 2007
Skills
Call Center, Troubleshooting, Customer Service, Networking, Technical Support, Computer Hardware, Windows 7, VPN, Help Desk Support, Customer Satisfaction, Operating Systems, TCP/IP, Call Centers, Windows, Telecommunications, OS X, LAN-WAN, Wireless Networking, Printers, Switches, Windows Server, Software Installation, Routers, Hardware, XP, Servers, Laptops, Software Documentation, Active Directory, Ubuntu, A+ Certified, Network Administration, Windows Vista, Windows XP, Network Security, System Administration, DNS, Cisco Technologies, Cisco Routers, Firewalls, BMC Remedy, Remote Desktop, Workstations, DHCP, Computer Repair, Citrix, VoIP, Microsoft Exchange, VMware, Group Policy
Education
Ivy Tech Community College 2007 — 2007
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Vincennes University 2002 — 2003
Computer Networking
Tyco Integrated Security November 2014 - Present
Aerotek February 2013 - November 2014
WellPoint December 2012 - February 2013
Community Health Network October 2012 - November 2012
Telamon January 2008 - October 2012
Manpower Professional October 2007 - January 2008
Teleperformance USA September 2005 - October 2007
Skills
Call Center, Troubleshooting, Customer Service, Networking, Technical Support, Computer Hardware, Windows 7, VPN, Help Desk Support, Customer Satisfaction, Operating Systems, TCP/IP, Call Centers, Windows, Telecommunications, OS X, LAN-WAN, Wireless Networking, Printers, Switches, Windows Server, Software Installation, Routers, Hardware, XP, Servers, Laptops, Software Documentation, Active Directory, Ubuntu, A+ Certified, Network Administration, Windows Vista, Windows XP, Network Security, System Administration, DNS, Cisco Technologies, Cisco Routers, Firewalls, BMC Remedy, Remote Desktop, Workstations, DHCP, Computer Repair, Citrix, VoIP, Microsoft Exchange, VMware, Group Policy
Education
Ivy Tech Community College 2007 — 2007
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Vincennes University 2002 — 2003
Computer Networking
Tereza Burr Tereza Burr's Teleperformance, USA Experience October 2012 - Present
Job Call Center Supervisor
Industry Consumer Services
Experience
Teleperformance, USA October 2012 - Present
Royal Caribbean Cruises Australasia 2012 - 2012
Teleperformance October 2010 - April 2011
Comcast Cable 2006 - 2008
AT&T 2000 - 2007
Tuskegee University 1997 - 1998
Skills
Telecommunications, Wireless, Technical Support, Life Insurance, Health Insurance, Fixed Annuities, Sales Management, Sales, Customer Service, Customer Acquisition, Customer Satisfaction, Training, Networking, Troubleshooting, Workforce Management
Education
Ivy Tech Community College 1983 — 1984
Social Psychology
Teleperformance, USA October 2012 - Present
Royal Caribbean Cruises Australasia 2012 - 2012
Teleperformance October 2010 - April 2011
Comcast Cable 2006 - 2008
AT&T 2000 - 2007
Tuskegee University 1997 - 1998
Skills
Telecommunications, Wireless, Technical Support, Life Insurance, Health Insurance, Fixed Annuities, Sales Management, Sales, Customer Service, Customer Acquisition, Customer Satisfaction, Training, Networking, Troubleshooting, Workforce Management
Education
Ivy Tech Community College 1983 — 1984
Social Psychology
Jeff Meyers Jr. Jeff Meyers Jr.'s Teleperformance, USA Experience October 2011 - June 2013
Job Training Specialist at Print Syndicate
Industry Professional Training & Coaching
Experience
Print Syndicate June 2013 - Present
Teleperformance, USA October 2011 - June 2013
Heidelberg University August 2009 - May 2011
Skills
Video Production, Photoshop, Final Cut Pro, Video, Film Production, Music, Radio, Audio Editing, Advertising, Acting, Recording, Video Editing, Social Media, Theatre, Producing, Social Networking, Public Relations, Editing, Creative Writing, Short Films, Sound, Public Speaking, Microsoft Office
Education
Heidelberg University 2007 — 2011
BA, Media Communication
Print Syndicate June 2013 - Present
Teleperformance, USA October 2011 - June 2013
Heidelberg University August 2009 - May 2011
Skills
Video Production, Photoshop, Final Cut Pro, Video, Film Production, Music, Radio, Audio Editing, Advertising, Acting, Recording, Video Editing, Social Media, Theatre, Producing, Social Networking, Public Relations, Editing, Creative Writing, Short Films, Sound, Public Speaking, Microsoft Office
Education
Heidelberg University 2007 — 2011
BA, Media Communication
Alexander Michie Alexander Michie's Teleperformance, USA Experience June 2006 - September 2008
Job Systems Engineer at Ievolve Technology Services
Industry Computer Networking
Experience
I-Evolve Technology Services August 2015 - Present
Copier Fax Business Technologies, Inc. April 2012 - July 2015
Michietech December 2010 - April 2012
Dansa & D'Arata LLP December 2009 - March 2010
LocalNet 2008 - 2009
Teleperformance USA June 2006 - September 2008
Skills
Active Directory, Troubleshooting, Windows Server, Computer Hardware, Networking, Software Installation, Hardware, Computer Repair, Windows, Servers, VPN, System Administration, Help Desk Support, Cisco IOS, Windows Clients, DHCP, Network Administration, Systems Administration, Microsoft Exchange, Fiery Print Controllers, Creo Print Controllers
Education
ITT Technical Institute-Getzville 2010 — 2012
Associates of Computer Networking Systems, CNS
Boces Votech 2000 — 2002
Diploma, Computer System Technology
I-Evolve Technology Services August 2015 - Present
Copier Fax Business Technologies, Inc. April 2012 - July 2015
Michietech December 2010 - April 2012
Dansa & D'Arata LLP December 2009 - March 2010
LocalNet 2008 - 2009
Teleperformance USA June 2006 - September 2008
Skills
Active Directory, Troubleshooting, Windows Server, Computer Hardware, Networking, Software Installation, Hardware, Computer Repair, Windows, Servers, VPN, System Administration, Help Desk Support, Cisco IOS, Windows Clients, DHCP, Network Administration, Systems Administration, Microsoft Exchange, Fiery Print Controllers, Creo Print Controllers
Education
ITT Technical Institute-Getzville 2010 — 2012
Associates of Computer Networking Systems, CNS
Boces Votech 2000 — 2002
Diploma, Computer System Technology
Les Carter Les Carter's Teleperformance, USA Experience August 2013 - Present
Job Sales and Operations Management
Industry Retail
Experience
Teleperformance, USA August 2013 - Present
DPSciences March 2013 - August 2013
JPMorgan Chase November 2011 - August 2013
Sarcom 2006 - 2011
Skills
Operations Management, Sales, Sales Management, Vendor Management, Client Relations, Cross-functional Team..., Customer Service, Business Development, Call Centers, Supervisory Skills, Relationship Management, Collections, Mortgage Banking, Foreclosures, Information Technology, Cisco Technologies, Account Management, SaaS, Management, Channel Partners
Education
Franklin University 2005 — 2006
MBA, Finance
University of Mount Union 1996 — 2000
BA, Business Administration
Teleperformance, USA August 2013 - Present
DPSciences March 2013 - August 2013
JPMorgan Chase November 2011 - August 2013
Sarcom 2006 - 2011
Skills
Operations Management, Sales, Sales Management, Vendor Management, Client Relations, Cross-functional Team..., Customer Service, Business Development, Call Centers, Supervisory Skills, Relationship Management, Collections, Mortgage Banking, Foreclosures, Information Technology, Cisco Technologies, Account Management, SaaS, Management, Channel Partners
Education
Franklin University 2005 — 2006
MBA, Finance
University of Mount Union 1996 — 2000
BA, Business Administration
Kirk M Lawrence Kirk M Lawrence's Teleperformance, USA Experience April 2012 - Present
Job Contact Center Leader
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA April 2012 - Present
Notary Public for the State of Florida January 1996 - Present
TigerDirect.com January 2011 - March 2012
Kaplan University March 2008 - December 2010
Alorica November 2006 - March 2008
Technion Communications Corporation February 1998 - October 2006
Unipower Corporation February 1992 - February 1998
Skills
Coaching, Performance Management, Call Center, P&L Management, Quality Assurance, Analysis, CRM, BPO, Call Centers, Customer Satisfaction, Executive Management, Customer Service, Leadership, Management, Operations Management, Program Management, Project Planning, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Time Management, Training
Education
Kaplan University 2009 — 2011
Business Administration (Summa cum Laude)
Teleperformance, USA April 2012 - Present
Notary Public for the State of Florida January 1996 - Present
TigerDirect.com January 2011 - March 2012
Kaplan University March 2008 - December 2010
Alorica November 2006 - March 2008
Technion Communications Corporation February 1998 - October 2006
Unipower Corporation February 1992 - February 1998
Skills
Coaching, Performance Management, Call Center, P&L Management, Quality Assurance, Analysis, CRM, BPO, Call Centers, Customer Satisfaction, Executive Management, Customer Service, Leadership, Management, Operations Management, Program Management, Project Planning, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Time Management, Training
Education
Kaplan University 2009 — 2011
Business Administration (Summa cum Laude)
Charles Chavez's Teleperformance, USA Experience November 2010 - June 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
GameStop November 2012 - January 2013
Talk2Rep 2013 - 2013
Teleperformance, USA November 2010 - June 2011
Skills
Customer Service, Sales, Technical Support, Driving License, Labor Relations, Granite Manufacturing &...
Education
ITT Technical Institute-Fort Lauderdale 2008 — 2010
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Fort Lauderdale 2006 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications
GameStop November 2012 - January 2013
Talk2Rep 2013 - 2013
Teleperformance, USA November 2010 - June 2011
Skills
Customer Service, Sales, Technical Support, Driving License, Labor Relations, Granite Manufacturing &...
Education
ITT Technical Institute-Fort Lauderdale 2008 — 2010
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Fort Lauderdale 2006 — 2008
Associate of Science (AS), Computer Systems Networking and Telecommunications
Tierra Massey Tierra Massey's Teleperformance, USA Experience March 2014 - Present
Job Founder and CEO at Dorcas Community Fellowship (DCF Hands)
Industry Program Development
Experience
Teleperformance, USA March 2014 - Present
Dorcas Community Fellowship (DCF Hands) February 2012 - Present
Boys & Girls Clubs of Grand Rapids Youth Commonwealth May 2012 - September 2013
Skills
Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Team Building, Social Media, Event Planning, Mathematics, Volunteering, Reading, Teaching, Tutoring, Dance, Performing Arts, Organizational..., Goal Oriented, Project Coordination, Youth Development, Youth Mentoring, Microsoft Office, Computer Technology, Resume Writing, Academic Tutoring, Program Development, Youth Programs, Customer Service, Adobe Creative Suite, Nonprofits, PowerPoint, Quality Control, Volunteer Management, Creative Writing
Education
Grand Valley State University 2005 — 2010
Bachelor of Science (BS), Non-Profit/Public/Organizational Management
Teleperformance, USA March 2014 - Present
Dorcas Community Fellowship (DCF Hands) February 2012 - Present
Boys & Girls Clubs of Grand Rapids Youth Commonwealth May 2012 - September 2013
Skills
Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Team Building, Social Media, Event Planning, Mathematics, Volunteering, Reading, Teaching, Tutoring, Dance, Performing Arts, Organizational..., Goal Oriented, Project Coordination, Youth Development, Youth Mentoring, Microsoft Office, Computer Technology, Resume Writing, Academic Tutoring, Program Development, Youth Programs, Customer Service, Adobe Creative Suite, Nonprofits, PowerPoint, Quality Control, Volunteer Management, Creative Writing
Education
Grand Valley State University 2005 — 2010
Bachelor of Science (BS), Non-Profit/Public/Organizational Management
Marvin Sams Jr. Marvin Sams Jr.'s Teleperformance, USA Experience April 2011 - March 2012
Job Cashier at Ace Hardware
Industry Retail
Experience
Ace Hardware April 2012 - Present
Teleperformance, USA April 2011 - March 2012
Mr Lee's Fine Asian Dining March 2010 - February 2011
Chipotle Mexican Grill April 2008 - January 2010
Taco Bell May 2007 - January 2008
Abuelo's Mexican Food Embassy July 2006 - March 2007
Taco Bell January 2005 - July 2006
Roush's Restaurant May 2004 - January 2005
Skills
Cashiering, Merchandising, Retail Sales, Loss Prevention, Retail, Cash Register, Customer Service, Phone Skills
Education
Greene County Career Center 2004 — 2006
Certification, Carpentry
Fairborn High School 2002 — 2006
Diploma
Ace Hardware April 2012 - Present
Teleperformance, USA April 2011 - March 2012
Mr Lee's Fine Asian Dining March 2010 - February 2011
Chipotle Mexican Grill April 2008 - January 2010
Taco Bell May 2007 - January 2008
Abuelo's Mexican Food Embassy July 2006 - March 2007
Taco Bell January 2005 - July 2006
Roush's Restaurant May 2004 - January 2005
Skills
Cashiering, Merchandising, Retail Sales, Loss Prevention, Retail, Cash Register, Customer Service, Phone Skills
Education
Greene County Career Center 2004 — 2006
Certification, Carpentry
Fairborn High School 2002 — 2006
Diploma
Jeremy Marks's Teleperformance, USA Experience April 2005 - May 2006
Job Team Lead, Compute Engineering, CaaS at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence November 2014 - Present
Interactive Intelligence March 2014 - October 2014
BidPal, Inc July 2013 - March 2014
BidPal, Inc May 2012 - June 2013
The College Network June 2011 - May 2012
Blackboard December 2010 - June 2011
Blackboard/ANGEL Learning January 2008 - December 2010
Ingersoll Rand February 2007 - December 2007
Telamon Corporation June 2006 - January 2007
Teleperformance USA April 2005 - May 2006
Skills
Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Active Directory, DNS, DHCP, Group Policy, Microsoft Exchange, SharePoint, Cisco Switches, Cisco Call Manager, Cisco Wireless, Cisco Security, SAN, Backup Exec, EMC, Windows Server, Project Management, XP, Wireless Networking, Technical Support, Vendor Management, Windows, Cisco Nexus, VMware, Servers, System Administration, Troubleshooting, Network Administration, Networking, Security, Virtualization, Cloud Computing, Integration, VMware ESX, IT Operations, IT Service Management, Help Desk Support, Information Technology, Infrastructure, VoIP
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA, Finance
Purdue University 2003 — 2007
BS, Computer Information Technology
Interactive Intelligence November 2014 - Present
Interactive Intelligence March 2014 - October 2014
BidPal, Inc July 2013 - March 2014
BidPal, Inc May 2012 - June 2013
The College Network June 2011 - May 2012
Blackboard December 2010 - June 2011
Blackboard/ANGEL Learning January 2008 - December 2010
Ingersoll Rand February 2007 - December 2007
Telamon Corporation June 2006 - January 2007
Teleperformance USA April 2005 - May 2006
Skills
Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Active Directory, DNS, DHCP, Group Policy, Microsoft Exchange, SharePoint, Cisco Switches, Cisco Call Manager, Cisco Wireless, Cisco Security, SAN, Backup Exec, EMC, Windows Server, Project Management, XP, Wireless Networking, Technical Support, Vendor Management, Windows, Cisco Nexus, VMware, Servers, System Administration, Troubleshooting, Network Administration, Networking, Security, Virtualization, Cloud Computing, Integration, VMware ESX, IT Operations, IT Service Management, Help Desk Support, Information Technology, Infrastructure, VoIP
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA, Finance
Purdue University 2003 — 2007
BS, Computer Information Technology
Lewelyn Fidler Lewelyn Fidler's Teleperformance, USA Experience March 2009 - June 2011
Job SilverSpoonVIP Services
Industry Retail
Experience
SilverSpoonVIP Services March 2013 - Present
Deseret Industries 2011 - June 2012
Teleperformance, USA March 2009 - June 2011
Prime Inc. October 2003 - February 2009
Convergys-Microsoft March 1999 - March 2001
Skills
Computer Hardware, Leadership, Dependable Team Player, Troubleshooting, Customer Service, Computer Science, Department Stores
Education
Testout 2012 — 2013
Certification, Computer Technology/Computer Systems Technology
Utah Valley University 1997 — 1998
ITT Technical Institute-Murray 1997 — 1998
ECT Electronics, Industrial Electronics Technology/Technician
SilverSpoonVIP Services March 2013 - Present
Deseret Industries 2011 - June 2012
Teleperformance, USA March 2009 - June 2011
Prime Inc. October 2003 - February 2009
Convergys-Microsoft March 1999 - March 2001
Skills
Computer Hardware, Leadership, Dependable Team Player, Troubleshooting, Customer Service, Computer Science, Department Stores
Education
Testout 2012 — 2013
Certification, Computer Technology/Computer Systems Technology
Utah Valley University 1997 — 1998
ITT Technical Institute-Murray 1997 — 1998
ECT Electronics, Industrial Electronics Technology/Technician
Keontay Vaughn Keontay Vaughn's Teleperformance, USA Experience April 2015 - Present
Job Trainer at Teleperformance, USA
Industry Information Technology and Services
Experience
Teleperformance, USA April 2015 - Present
Teleperformance, USA August 2013 - Present
Sitel July 2012 - August 2013
Strafford Publications, Inc. November 2007 - October 2009
The Network August 2006 - September 2007
Skills
Data Entry, Customer Service, 10 Key, Outlook, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Event Planning, Team Building, Coaching, Access, Call Center, Social Skills, Fax, Call Centers, Training, Software Documentation, Troubleshooting, Employee Relations, Customer Satisfaction
Education
Ultimate Medical Academy 2012 — 2013
Associate's Degree, Healthcare Information Technology
Georgia Perimeter College 2004 — 2005
Associate of Science, Psychology, Criminal Justice
Teleperformance, USA April 2015 - Present
Teleperformance, USA August 2013 - Present
Sitel July 2012 - August 2013
Strafford Publications, Inc. November 2007 - October 2009
The Network August 2006 - September 2007
Skills
Data Entry, Customer Service, 10 Key, Outlook, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Event Planning, Team Building, Coaching, Access, Call Center, Social Skills, Fax, Call Centers, Training, Software Documentation, Troubleshooting, Employee Relations, Customer Satisfaction
Education
Ultimate Medical Academy 2012 — 2013
Associate's Degree, Healthcare Information Technology
Georgia Perimeter College 2004 — 2005
Associate of Science, Psychology, Criminal Justice
Kyle Hansen's Teleperformance, USA Experience March 2015 - Present
Job Director of Pricing and Business Development Analytics at Teleperformance, USA
Industry Information Technology and Services
Experience
Teleperformance, USA March 2015 - Present
Teleperformance February 2014 - March 2015
Xerox June 2011 - February 2014
ACS - A XEROX Company March 2008 - September 2010
Fidelity Investments August 2007 - March 2008
ASUU PRESENTER'S OFFICE April 2005 - May 2007
Skills
Budgeting, Customer Relations, Financial Modeling, Financial Analysis, Securities, Investments, Equities, Forecasting, Valuation, Pricing, Accounting, Excel, Statistics, Business Planning, Strategic Planning, Start-ups, Word, Business Strategy, Strategy Development, Microsoft Office, Corporate Finance, Analysis, Data Analysis, Economics, Financial Reporting, Business Analysis, Public Speaking, Budgets, Sales, Process Improvement, Business Process..., Finance, New Business Development, Operations Management, Risk Management, Time Management, CRM, Management, Business Development
Education
King's College London, U. of London 2010 — 2011
Master of Science (M.Sc.), International Management
University of Utah 2004 — 2007
Bachelor of Science (B.S.), Economics and Political Science
William Penn University 2003 — 2004
Teleperformance, USA March 2015 - Present
Teleperformance February 2014 - March 2015
Xerox June 2011 - February 2014
ACS - A XEROX Company March 2008 - September 2010
Fidelity Investments August 2007 - March 2008
ASUU PRESENTER'S OFFICE April 2005 - May 2007
Skills
Budgeting, Customer Relations, Financial Modeling, Financial Analysis, Securities, Investments, Equities, Forecasting, Valuation, Pricing, Accounting, Excel, Statistics, Business Planning, Strategic Planning, Start-ups, Word, Business Strategy, Strategy Development, Microsoft Office, Corporate Finance, Analysis, Data Analysis, Economics, Financial Reporting, Business Analysis, Public Speaking, Budgets, Sales, Process Improvement, Business Process..., Finance, New Business Development, Operations Management, Risk Management, Time Management, CRM, Management, Business Development
Education
King's College London, U. of London 2010 — 2011
Master of Science (M.Sc.), International Management
University of Utah 2004 — 2007
Bachelor of Science (B.S.), Economics and Political Science
William Penn University 2003 — 2004
Dane Vander Ploeg Dane Vander Ploeg's Teleperformance, USA Experience September 2014 - Present
Job Help Desk Specialist at Chervon North America
Industry Health, Wellness and Fitness
Experience
Teleperformance, USA September 2014 - Present
Chervon North America July 2013 - February 2014
Spectrum Health December 2011 - November 2012
Metro Health July 2011 - December 2011
T.E.M December 2010 - February 2011
Kentucky Fried ChickenGrand January 2008 - June 2010
Arby'sGrand January 2006 - July 2008
Grand Rapids Public Schools January 2002 - June 2006
Skills
MCDST, SDP, MCP, Microsoft Office, Microsoft Windows 98, Windows 7, Windows XP Professional, Windows Vista, Outlook Express, English Literature, Education, Robotics, Customer Service, Computer Hardware, Computer Games, Science Fiction, Fiction Writing, Poetry, NTFS, Student Counseling, Windows XP, Networking
Education
P.C. Pro 2010 — 2010
Microsoft Certifications, I.T. Technologies
Grand Valley State University 2007 — 2010
English, Education
Teleperformance, USA September 2014 - Present
Chervon North America July 2013 - February 2014
Spectrum Health December 2011 - November 2012
Metro Health July 2011 - December 2011
T.E.M December 2010 - February 2011
Kentucky Fried ChickenGrand January 2008 - June 2010
Arby'sGrand January 2006 - July 2008
Grand Rapids Public Schools January 2002 - June 2006
Skills
MCDST, SDP, MCP, Microsoft Office, Microsoft Windows 98, Windows 7, Windows XP Professional, Windows Vista, Outlook Express, English Literature, Education, Robotics, Customer Service, Computer Hardware, Computer Games, Science Fiction, Fiction Writing, Poetry, NTFS, Student Counseling, Windows XP, Networking
Education
P.C. Pro 2010 — 2010
Microsoft Certifications, I.T. Technologies
Grand Valley State University 2007 — 2010
English, Education
Tiana Harmon Tiana Harmon's Teleperformance, USA Experience 2014 - Present
Job Informational Technology at Johnson & Wales University
Industry Higher Education
Experience
Teleperformance USA 2014 - Present
Cato August 2008 - Present
Johnson & Wales University September 2010 - February 2014
Target August 2006 - August 2008
Skills
Customer Service
Education
Johnson and Wales University 2009 — 2014
Bachelors of Science, Business Management/Human Resources
Franklin Pierce University
MBA, Information Technology
Teleperformance USA 2014 - Present
Cato August 2008 - Present
Johnson & Wales University September 2010 - February 2014
Target August 2006 - August 2008
Skills
Customer Service
Education
Johnson and Wales University 2009 — 2014
Bachelors of Science, Business Management/Human Resources
Franklin Pierce University
MBA, Information Technology
Arthur Greene, Jr. Arthur Greene, Jr.'s Teleperformance, USA Experience March 2010 - August 2010
Job Computer Networking
Industry Computer Networking
Experience
Teleperformance, USA March 2010 - August 2010
Mid-States Express May 2006 - May 2008
C. R. Drivers February 2005 - January 2006
Skills
Cisco Catalyst Switches, Router Configuration, Switches, Windows Server 2008, Active Directory, Network Security, Network Administration, Wireless Networking, Wireless Security, Windows 7, Windows XP Professional, Windows Vista home..., pc troubleshooting, HTML, Commercial Driving...
Education
Hocking College 2011 — 2012
3D Game Design
ITT Technical Institute 2009 — 2011
Associate of Applied Science, Computer Networking Systems
Teleperformance, USA March 2010 - August 2010
Mid-States Express May 2006 - May 2008
C. R. Drivers February 2005 - January 2006
Skills
Cisco Catalyst Switches, Router Configuration, Switches, Windows Server 2008, Active Directory, Network Security, Network Administration, Wireless Networking, Wireless Security, Windows 7, Windows XP Professional, Windows Vista home..., pc troubleshooting, HTML, Commercial Driving...
Education
Hocking College 2011 — 2012
3D Game Design
ITT Technical Institute 2009 — 2011
Associate of Applied Science, Computer Networking Systems
Sanjeev Kaushik,CISM Sanjeev Kaushik,CISM's Teleperformance, USA Experience July 2012 - Present
Job ManagerInformation Security
Industry Information Technology and Services
Experience
Teleperformance, USA July 2012 - Present
Bank of America February 2009 - December 2010
Aegis Ltd May 2007 - February 2009
HCL Technologies (Infrastructure Services Division) November 2004 - May 2007
PC Solutions November 2001 - November 2004
Skills
Certified PCI DSS..., Certified informaion..., CISM, PCI DSS, Network Security, Information Security..., Vulnerability Management, ISO 27001, Information Security, Business Continuity, ITIL, Penetration Testing, Firewalls, SAS70, IT Audit, VPN, Vulnerability Assessment, Data Center, COBIT, Security, Checkpoint, Governance, Service Delivery, Incident Response, Incident Management, Disaster Recovery, CISSP
Education
Kurukshetra University 1997 — 2001
Bachelor's Degree, Electrical Engineering
Teleperformance, USA July 2012 - Present
Bank of America February 2009 - December 2010
Aegis Ltd May 2007 - February 2009
HCL Technologies (Infrastructure Services Division) November 2004 - May 2007
PC Solutions November 2001 - November 2004
Skills
Certified PCI DSS..., Certified informaion..., CISM, PCI DSS, Network Security, Information Security..., Vulnerability Management, ISO 27001, Information Security, Business Continuity, ITIL, Penetration Testing, Firewalls, SAS70, IT Audit, VPN, Vulnerability Assessment, Data Center, COBIT, Security, Checkpoint, Governance, Service Delivery, Incident Response, Incident Management, Disaster Recovery, CISSP
Education
Kurukshetra University 1997 — 2001
Bachelor's Degree, Electrical Engineering
Moss, Ricky Moss, Ricky's Teleperformance, USA Experience July 2002 - August 2003
Job Software Developer at Advanced Core Consulting
Industry Computer Software
Experience
Advanced Core Consulting Information Technology SpecialistFort Valley State UniversityJuly 2004 - April 2007
Teleperformance, USA July 2002 - August 2003
Education
Fort Valley State University
Advanced Core Consulting Information Technology SpecialistFort Valley State UniversityJuly 2004 - April 2007
Teleperformance, USA July 2002 - August 2003
Education
Fort Valley State University
Devin Gordon's Teleperformance, USA Experience June 2015 - Present
Job Grambling State University Alumnus
Industry Music
Experience
Teleperformance, USA June 2015 - Present
Taco Bell May 2014 - October 2014
Whataburger May 2014 - September 2014
Wingstop Restaurants, Inc. August 2013 - January 2014
Burger King Corporation February 2013 - August 2013
A.C. Memorial Library February 2012 - May 2013
GSU Intramural Center September 2009 - May 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Time Management, Cashiering, Communication, Cash Handling Experience, Cash Register, Phone Etiquette, Restaurants, ServSafe, Cash Handling, Filing, Management, Typing, Customer Service, Event Planning, Public Speaking, Leadership
Education
Grambling State University 2009 — 2014
Bachelor of Science (B.S.), Business/Managerial Economics
Teleperformance, USA June 2015 - Present
Taco Bell May 2014 - October 2014
Whataburger May 2014 - September 2014
Wingstop Restaurants, Inc. August 2013 - January 2014
Burger King Corporation February 2013 - August 2013
A.C. Memorial Library February 2012 - May 2013
GSU Intramural Center September 2009 - May 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Teamwork, Time Management, Cashiering, Communication, Cash Handling Experience, Cash Register, Phone Etiquette, Restaurants, ServSafe, Cash Handling, Filing, Management, Typing, Customer Service, Event Planning, Public Speaking, Leadership
Education
Grambling State University 2009 — 2014
Bachelor of Science (B.S.), Business/Managerial Economics
Andrew Kitchel Andrew Kitchel's Teleperformance, USA Experience June 2012 - January 2013
Job Master of Public Policy Student
Industry Public Policy
Experience
Retail Data April 2014 - August 2015
Yes on 91 Oregon September 2014 - November 2014
Teleperformance, USA June 2012 - January 2013
Big Sky Marketing March 2011 - May 2012
Phi Delta Theta, Washington Delta August 2007 - May 2010
Association of Fraternal Leadership & Values April 2010 - April 2010
UPS Interfraternity Council January 2009 - February 2010
Albertsons June 2005 - August 2008
Skills
Event Planning, Fraternal Advising, Politics, Fundraising, Public Policy, Microsoft Word, Policy, Customer Service, French, Public Speaking, Social Media, PowerPoint, Microsoft Office, Research, Facebook, Public Relations, Social Networking, Event Management, Team Leadership, Data Analysis, Editing, Sales, Training, Team Building, Student Affairs
Education
Georgetown University 2015 — 2017
Master of Public Policy, Public Policy Analysis
University of Oregon 2013 — 2014
Bachelor of Science (B.S.), Political Science, 3.94
University of Puget Sound 2006 — 2010
Bachelor of Science (B.S.), Biology, General
South Eugene High School 2002 — 2006
Retail Data April 2014 - August 2015
Yes on 91 Oregon September 2014 - November 2014
Teleperformance, USA June 2012 - January 2013
Big Sky Marketing March 2011 - May 2012
Phi Delta Theta, Washington Delta August 2007 - May 2010
Association of Fraternal Leadership & Values April 2010 - April 2010
UPS Interfraternity Council January 2009 - February 2010
Albertsons June 2005 - August 2008
Skills
Event Planning, Fraternal Advising, Politics, Fundraising, Public Policy, Microsoft Word, Policy, Customer Service, French, Public Speaking, Social Media, PowerPoint, Microsoft Office, Research, Facebook, Public Relations, Social Networking, Event Management, Team Leadership, Data Analysis, Editing, Sales, Training, Team Building, Student Affairs
Education
Georgetown University 2015 — 2017
Master of Public Policy, Public Policy Analysis
University of Oregon 2013 — 2014
Bachelor of Science (B.S.), Political Science, 3.94
University of Puget Sound 2006 — 2010
Bachelor of Science (B.S.), Biology, General
South Eugene High School 2002 — 2006
Ryan Knopp's Teleperformance, USA Experience September 2014 - April 2015
Job Market recruiting coordinator at true blue staffing
Industry Staffing and Recruiting
Experience
Labor Ready June 2015 - Present
Teleperformance, USA September 2014 - April 2015
St. Mary Parish Sheriff's Office April 2013 - July 2013
ITT Technical Institute October 2012 - March 2013
Brown Mackie College July 2010 - October 2012
Urban Active Fitness December 2009 - July 2010
St. Mary Parish Sheriff's Office August 2009 - October 2009
New Orleans Police Department November 2007 - January 2009
Skills
Law Enforcement..., Recruiting, Higher Education..., Higher Education, Training, Public Speaking, Police, Law Enforcement, Private Investigations, Public Safety, Emergency Management, Surveillance, Criminal Investigations, Human Resources, Investigation, Homeland Security, Criminal Justice, Interviews, Firearms, Evidence, Interrogation, Crime Prevention, Customer Service, Patrol
Education
Sullivan University 2014 — 2015
Bachelor's degree, Multi/Interdisciplinary Studies
Jefferson Community College 2014 — 2014
Associate's degree, Marketing
Brown Mackie College 2005 — 2007
Associates Degree, Criminal Justice
Labor Ready June 2015 - Present
Teleperformance, USA September 2014 - April 2015
St. Mary Parish Sheriff's Office April 2013 - July 2013
ITT Technical Institute October 2012 - March 2013
Brown Mackie College July 2010 - October 2012
Urban Active Fitness December 2009 - July 2010
St. Mary Parish Sheriff's Office August 2009 - October 2009
New Orleans Police Department November 2007 - January 2009
Skills
Law Enforcement..., Recruiting, Higher Education..., Higher Education, Training, Public Speaking, Police, Law Enforcement, Private Investigations, Public Safety, Emergency Management, Surveillance, Criminal Investigations, Human Resources, Investigation, Homeland Security, Criminal Justice, Interviews, Firearms, Evidence, Interrogation, Crime Prevention, Customer Service, Patrol
Education
Sullivan University 2014 — 2015
Bachelor's degree, Multi/Interdisciplinary Studies
Jefferson Community College 2014 — 2014
Associate's degree, Marketing
Brown Mackie College 2005 — 2007
Associates Degree, Criminal Justice
William Sheppard's Teleperformance, USA Experience August 2004 - June 2005
Job Broadband Network Technician at WOW! Internet, Cable & Phone
Industry Telecommunications
Experience
WOW! Internet, Cable & Phone September 2007 - Present
Empirian Property Management June 2005 - April 2007
Teleperformance, USA August 2004 - June 2005
Skills
Broadband, Telecommunications, Cable Television, Telephony, Customer Service, Plant Maintenance, Wireless Broadband, Fiber Optics, Fusion Splicing, RF Troubleshooting, Line Maintenance, Call Centers, Networking, Troubleshooting, Customer Satisfaction, Customer Experience, Process Improvement, Software Installation, Technical Support, Computer Hardware, Customer Retention, Training & Development, Optical Fiber
Education
Hocking College 2000 — 2002
Forestry
WOW! Internet, Cable & Phone September 2007 - Present
Empirian Property Management June 2005 - April 2007
Teleperformance, USA August 2004 - June 2005
Skills
Broadband, Telecommunications, Cable Television, Telephony, Customer Service, Plant Maintenance, Wireless Broadband, Fiber Optics, Fusion Splicing, RF Troubleshooting, Line Maintenance, Call Centers, Networking, Troubleshooting, Customer Satisfaction, Customer Experience, Process Improvement, Software Installation, Technical Support, Computer Hardware, Customer Retention, Training & Development, Optical Fiber
Education
Hocking College 2000 — 2002
Forestry
Neisha Lewis Neisha Lewis's Teleperformance, USA Experience August 2014 - January 2015
Job Digital marketing account coordinator for The Berry Company
Industry Marketing and Advertising
Experience
LocalVox at The Berry Company January 2015 - Present
Teleperformance, USA August 2014 - January 2015
Robert half - Office Team February 2014 - June 2014
AT&T November 2013 - February 2014
Verizon Wireless March 2013 - November 2013
Skills
Account Management, Advertising, Cold Calling, Digital Marketing, Direct Sales, Marketing, Marketing Communications, Marketing Strategy, Sales, Sales Process, Sales Presentations, B2B, Sales Operations, Salesforce.com, Direct Marketing, Social Networking, PowerPoint, Customer Service, Public Speaking, Social Media Marketing
Education
Hampton University 2008 — 2012
Bachelor of Science (BS), Marketing
LocalVox at The Berry Company January 2015 - Present
Teleperformance, USA August 2014 - January 2015
Robert half - Office Team February 2014 - June 2014
AT&T November 2013 - February 2014
Verizon Wireless March 2013 - November 2013
Skills
Account Management, Advertising, Cold Calling, Digital Marketing, Direct Sales, Marketing, Marketing Communications, Marketing Strategy, Sales, Sales Process, Sales Presentations, B2B, Sales Operations, Salesforce.com, Direct Marketing, Social Networking, PowerPoint, Customer Service, Public Speaking, Social Media Marketing
Education
Hampton University 2008 — 2012
Bachelor of Science (BS), Marketing
Brittaney1 Thompson's Teleperformance, USA Experience July 2007 - April 2010
Job Customer Care Analyst at The Hartford
Industry Consumer Services
Experience
The Hartford March 2015 - Present
Employees Retirement System of Georgia December 2012 - March 2015
Alpine Access September 2012 - December 2012
HeadbanD, LLC dba 1800SkyRide March 2011 - April 2012
Teleperformance, USA July 2007 - April 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Communication Skills
Education
Kennesaw State University 2011 — 2015
Communications Technology
The Hartford March 2015 - Present
Employees Retirement System of Georgia December 2012 - March 2015
Alpine Access September 2012 - December 2012
HeadbanD, LLC dba 1800SkyRide March 2011 - April 2012
Teleperformance, USA July 2007 - April 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Communication Skills
Education
Kennesaw State University 2011 — 2015
Communications Technology
Berry Occean Berry Occean's Teleperformance, USA Experience 2011 - 2013
Job System Engineer at DEX Imaging
Industry Information Technology and Services
Experience
DEX Imaging 2014 - Present
Power Evangelism Ministries, Delray Beach Florida 2006 - Present
Geek Squad 2013 - 2014
Teleperformance, USA 2011 - 2013
Teleperformance, USA 2010 - 2011
Skills
Help Desk Support, Remote User Support, Virus Removal, Customer Service, Computer Repair, Computer Maintenance, Android, Customer Satisfaction, Customer Experience, Customer Support, Computer Hardware, Solid computer skills, Mobile Devices, Mobile Technology, Tablets, Microsoft Office, Troubleshooting, Hardware, Laptops, Antivirus, Remote Desktop, Desktop Computers, Operating Systems, Microsoft Operating..., Smartphones, Technical Support, Windows 7, Networking, Management, Printers, Windows XP, Software Installation, Active Directory, Wireless Networking, Servers, Windows Server, Network Administration, TCP/IP, Software, Network Security
Education
ITT Technical Institute
Computer and Information Sciences and Support Services
ITT Technical Institute-Fort Lauderdale
Associate’s Degree, Computer Science
DEX Imaging 2014 - Present
Power Evangelism Ministries, Delray Beach Florida 2006 - Present
Geek Squad 2013 - 2014
Teleperformance, USA 2011 - 2013
Teleperformance, USA 2010 - 2011
Skills
Help Desk Support, Remote User Support, Virus Removal, Customer Service, Computer Repair, Computer Maintenance, Android, Customer Satisfaction, Customer Experience, Customer Support, Computer Hardware, Solid computer skills, Mobile Devices, Mobile Technology, Tablets, Microsoft Office, Troubleshooting, Hardware, Laptops, Antivirus, Remote Desktop, Desktop Computers, Operating Systems, Microsoft Operating..., Smartphones, Technical Support, Windows 7, Networking, Management, Printers, Windows XP, Software Installation, Active Directory, Wireless Networking, Servers, Windows Server, Network Administration, TCP/IP, Software, Network Security
Education
ITT Technical Institute
Computer and Information Sciences and Support Services
ITT Technical Institute-Fort Lauderdale
Associate’s Degree, Computer Science
Bob Bair Bob Bair's Teleperformance, USA Experience September 2015 - Present
Job Director Compliance Audit at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA September 2015 - Present
Passages - Kansas City's LGBT Youth Center June 2013 - Present
Sprint July 2000 - September 2015
Montgomery Ward 1991 - 2000
S.G. Hayes and Company May 1988 - August 1991
Skills
Fraud, Forecasting, Internal Audit, Sarbanes-Oxley Act, Certified Fraud Examiner, Variance Analysis, Management, Customer Service, Process Improvement, Accounting, Risk Management, Internal Controls, Risk Assessment, Finance, Auditing, Training, Team Building
Education
Governors State University 1989 — 1991
Bachelor of Business Administration (BBA)
Fort Hays State University 1987 — 1988
Cloud County Community College 1985 — 1987
Associate
Teleperformance, USA September 2015 - Present
Passages - Kansas City's LGBT Youth Center June 2013 - Present
Sprint July 2000 - September 2015
Montgomery Ward 1991 - 2000
S.G. Hayes and Company May 1988 - August 1991
Skills
Fraud, Forecasting, Internal Audit, Sarbanes-Oxley Act, Certified Fraud Examiner, Variance Analysis, Management, Customer Service, Process Improvement, Accounting, Risk Management, Internal Controls, Risk Assessment, Finance, Auditing, Training, Team Building
Education
Governors State University 1989 — 1991
Bachelor of Business Administration (BBA)
Fort Hays State University 1987 — 1988
Cloud County Community College 1985 — 1987
Associate
Johnna Hansen Johnna Hansen's Teleperformance, USA Experience April 2014 - June 2015
Job Volunteer Salt Lake Comic Con
Industry Telecommunications
Experience
AAA Northern California, Nevada & Utah August 2015 - Present
Salt Lake Comic Con April 2014 - Present
Teleperformance, USA April 2014 - June 2015
Xerox May 2013 - September 2013
Internal Revenue Service March 2012 - May 2012
Progrexion May 2011 - June 2011
Convergys April 2010 - April 2011
Convergys April 2010 - April 2011
ManpowerGroup February 2010 - April 2010
Advanced Graphics May 2009 - February 2010
Skills
Outlook, Leadership, Windows, QuickBooks, Outlook Express, Avaya Phone systems, Cisco CTI Phone systems, Chat based programs, Avaya IP Telephony
Education
Bellevue Beauty School 1992 — 1993
Associate's degree, Cosmetology
Lake Washington Technical College 1992 — 1993
AS, Cosmetology
AAA Northern California, Nevada & Utah August 2015 - Present
Salt Lake Comic Con April 2014 - Present
Teleperformance, USA April 2014 - June 2015
Xerox May 2013 - September 2013
Internal Revenue Service March 2012 - May 2012
Progrexion May 2011 - June 2011
Convergys April 2010 - April 2011
Convergys April 2010 - April 2011
ManpowerGroup February 2010 - April 2010
Advanced Graphics May 2009 - February 2010
Skills
Outlook, Leadership, Windows, QuickBooks, Outlook Express, Avaya Phone systems, Cisco CTI Phone systems, Chat based programs, Avaya IP Telephony
Education
Bellevue Beauty School 1992 — 1993
Associate's degree, Cosmetology
Lake Washington Technical College 1992 — 1993
AS, Cosmetology
Thomas Siera Thomas Siera's Teleperformance, USA Experience September 2013 - April 2014
Job Remote Support Engineer at Support.com
Industry Computer Networking
Experience
Support.com July 2013 - Present
Advance Tech Support June 2014 - July 2014
Tomas General Welding March 2013 - July 2014
Teleperformance, USA September 2013 - April 2014
ECR Systems June 2009 - September 2013
Hialeah Welding Supply September 2012 - January 2013
Office Team March 2011 - July 2012
Select Staffing February 2012 - May 2012
Skills
Data Entry, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Spreadsheets, Customer Service, Access, Office Administration, Filing, Microsoft Office 2007, Invoicing, Telephone Skills, Administrative..., System Administration, Visio, Windows 7, Photoshop, Customer Satisfaction, Sales
Education
Miami Dade College 2009 — 2011
Associate's degree, Computer Engineering
George T Baker Aviation School 2007 — 2010
Airframe & Powerplant Certification, Aeronautical/Aerospace Engineering Technology/Technician, C
Barbara Golemen 2007 — 2009
High School Diploma, General Studies
Support.com July 2013 - Present
Advance Tech Support June 2014 - July 2014
Tomas General Welding March 2013 - July 2014
Teleperformance, USA September 2013 - April 2014
ECR Systems June 2009 - September 2013
Hialeah Welding Supply September 2012 - January 2013
Office Team March 2011 - July 2012
Select Staffing February 2012 - May 2012
Skills
Data Entry, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Spreadsheets, Customer Service, Access, Office Administration, Filing, Microsoft Office 2007, Invoicing, Telephone Skills, Administrative..., System Administration, Visio, Windows 7, Photoshop, Customer Satisfaction, Sales
Education
Miami Dade College 2009 — 2011
Associate's degree, Computer Engineering
George T Baker Aviation School 2007 — 2010
Airframe & Powerplant Certification, Aeronautical/Aerospace Engineering Technology/Technician, C
Barbara Golemen 2007 — 2009
High School Diploma, General Studies
Erika Mack's Teleperformance, USA Experience June 2008 - August 2008
Job Experience AML Investigator with SAR and OFAC knowledge open to new opportunities
Industry Financial Services
Experience
Bank of America April 2015 - Present
TD December 2014 - March 2015
TD July 2014 - December 2014
South Carolina Departments of Corrections September 2012 - July 2014
ADP February 2012 - September 2012
Lowe's Home Improvement April 2010 - June 2012
Carrier Transicold October 2011 - January 2012
Teleperformance, USA June 2008 - August 2008
Skills
Anti Money Laundering, Report Writing Skills, Investigation, Research, Time Management, SAR, Financial Reporting, Analytical Skills, Microsoft Excel, Microsoft Word, Clerical Skills, Customer Service, Team Building, Administrative Work, Cross Functional..., Spreadsheets, Intelligence Analysis, Word templates, Microsoft Office, Data Entry, Teamwork, Administrative..., Office Equipment, PowerPoint, First Aid, Outlook, Fax, Phone Etiquette, Political Science, Customer Satisfaction, Office Management, Social Media, Employee Relations, Leadership, Finance, Training, Administration
Education
University of Phoenix 2013 — 2016
Masters of Science, Administration of Criminal Justice & Security, 3.43
Francis Marion University 2006 — 2011
Bachelors of Arts, Political Science
Bank of America April 2015 - Present
TD December 2014 - March 2015
TD July 2014 - December 2014
South Carolina Departments of Corrections September 2012 - July 2014
ADP February 2012 - September 2012
Lowe's Home Improvement April 2010 - June 2012
Carrier Transicold October 2011 - January 2012
Teleperformance, USA June 2008 - August 2008
Skills
Anti Money Laundering, Report Writing Skills, Investigation, Research, Time Management, SAR, Financial Reporting, Analytical Skills, Microsoft Excel, Microsoft Word, Clerical Skills, Customer Service, Team Building, Administrative Work, Cross Functional..., Spreadsheets, Intelligence Analysis, Word templates, Microsoft Office, Data Entry, Teamwork, Administrative..., Office Equipment, PowerPoint, First Aid, Outlook, Fax, Phone Etiquette, Political Science, Customer Satisfaction, Office Management, Social Media, Employee Relations, Leadership, Finance, Training, Administration
Education
University of Phoenix 2013 — 2016
Masters of Science, Administration of Criminal Justice & Security, 3.43
Francis Marion University 2006 — 2011
Bachelors of Arts, Political Science
Kenneth Hively's Teleperformance, USA Experience November 2002 - November 2004
Job Senior Network Administrator at Alliant International University
Industry Computer Networking
Experience
Alliant International University January 2015 - Present
TTM Technologies June 2014 - January 2015
Rancho Santa Fe Technology December 2013 - April 2014
City of Chula Vista September 2013 - January 2014
US Navy June 2005 - September 2011
Teleperformance, USA November 2002 - November 2004
Startek Inc. December 2001 - June 2002
Skills
Electronics, Troubleshooting, Microsoft Office, Network Security, Security, Computer Hardware, Leadership, Team Leadership, Windows, Network Administration, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Program Management, Networking, Computer Security, Windows 7, Computer Repair, TCP/IP, Active Directory
Education
ITT Technical Institute-San Diego 2012 — 2014
Associate's Degree, Network Systems Administration
Alliant International University January 2015 - Present
TTM Technologies June 2014 - January 2015
Rancho Santa Fe Technology December 2013 - April 2014
City of Chula Vista September 2013 - January 2014
US Navy June 2005 - September 2011
Teleperformance, USA November 2002 - November 2004
Startek Inc. December 2001 - June 2002
Skills
Electronics, Troubleshooting, Microsoft Office, Network Security, Security, Computer Hardware, Leadership, Team Leadership, Windows, Network Administration, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Program Management, Networking, Computer Security, Windows 7, Computer Repair, TCP/IP, Active Directory
Education
ITT Technical Institute-San Diego 2012 — 2014
Associate's Degree, Network Systems Administration
Alex Burymski Alex Burymski's Teleperformance, USA Experience September 2013 - February 2014
Job Client Advocate at Hurdman Communications
Industry Computer Networking
Experience
Hurdman Communications February 2014 - Present
Teleperformance, USA September 2013 - February 2014
US Army October 2010 - June 2013
Teleperformance, USA May 2010 - June 2013
Concept Appearance May 2005 - May 2006
Skills
Microsoft Office, Technical Support, Windows 7, Troubleshooting, Active Directory, Customer Service, Computer Hardware, Management
Education
Kaplan University 2014 — 2017
Bachelor's Degree, Information Technology, 4.0
LDS Business College 2011 — 2013
Associate of Science (A.S.), Information Technology Applied Science, 3.93
Hurdman Communications February 2014 - Present
Teleperformance, USA September 2013 - February 2014
US Army October 2010 - June 2013
Teleperformance, USA May 2010 - June 2013
Concept Appearance May 2005 - May 2006
Skills
Microsoft Office, Technical Support, Windows 7, Troubleshooting, Active Directory, Customer Service, Computer Hardware, Management
Education
Kaplan University 2014 — 2017
Bachelor's Degree, Information Technology, 4.0
LDS Business College 2011 — 2013
Associate of Science (A.S.), Information Technology Applied Science, 3.93
Shrinivas Shetty Shrinivas Shetty's Teleperformance, USA Experience February 2015 - Present
Job Senior Manager, Marketing
Industry Marketing and Advertising
Experience
Teleperformance, USA February 2015 - Present
Aegis Communications Group Inc. July 2012 - January 2015
Aegis Communications Group Inc. July 2009 - July 2012
Essar Oil Ltd. January 2005 - March 2007
Skills
Sales, Business Development, Market Research, Team Management, New Business Development, Marketing Strategy, Marketing, Competitive Analysis, Business Strategy, BPO, Lead Generation, Vendor Management, Strategic Planning, Operations Management, Account Management, Management, Analytics, Strategy
Education
George Mason University 2007 — 2009
Master of Business Administration (M.B.A.), Marketing
The University of Glasgow 2003 — 2004
Master's degree, Enterprise and Business Growth
University of Mumbai 2000 — 2003
Bachelors, Commerce
Teleperformance, USA February 2015 - Present
Aegis Communications Group Inc. July 2012 - January 2015
Aegis Communications Group Inc. July 2009 - July 2012
Essar Oil Ltd. January 2005 - March 2007
Skills
Sales, Business Development, Market Research, Team Management, New Business Development, Marketing Strategy, Marketing, Competitive Analysis, Business Strategy, BPO, Lead Generation, Vendor Management, Strategic Planning, Operations Management, Account Management, Management, Analytics, Strategy
Education
George Mason University 2007 — 2009
Master of Business Administration (M.B.A.), Marketing
The University of Glasgow 2003 — 2004
Master's degree, Enterprise and Business Growth
University of Mumbai 2000 — 2003
Bachelors, Commerce
Jean-Pierre Shackelford, MISM's Teleperformance, USA Experience July 2006 - January 2007
Job Media Consultant at Columbus African American News Journal
Industry Media Production
Experience
Digital Visual Television, LLC November 2007 - Present
Columbus African American News Journal February 2015 - September 2015
Per Scholas, Columbus August 2014 - February 2015
Franklin County Department of Job & Family Services November 2013 - May 2014
FABB Vision Network June 2009 - February 2011
Teleperformance, USA July 2006 - January 2007
Defense Logistics Agency January 2004 - March 2005
The Computer Merchant, LTD August 2003 - November 2003
Manpower Professional October 2001 - December 2002
Cutler-Hammer Automation February 2000 - February 2001
Skills
Video Production, Video, Social Media, Public Relations, Videography, Social Networking, Video Editing, Social Media Marketing, Content Management, Networking, Broadcast, Film, Digital Video, Digital Media, Mac, Windows, Photography, Editing, Graphic Design, Sound, Marketing, Commercials, HD Video, Multimedia, Final Cut Pro, Screenwriting, Music Videos, Media Production, Post Production, Adobe Premiere, Documentaries, Lighting, Adobe After Effects, Data Storage..., Data Integrity, IT Strategy, Television, Non-profit Consulting
Education
Per Scholas, Columbus, OH 2014 — 2014
A+ Certification, Information Technology
Keller Graduate School of Management of DeVry University 2003 — 2005
Master of Science, Information Systems Management
DeVry University, Columbus, OH 1999 — 2003
Bachelor's Degree, Computer Information Systems
Digital Visual Television, LLC November 2007 - Present
Columbus African American News Journal February 2015 - September 2015
Per Scholas, Columbus August 2014 - February 2015
Franklin County Department of Job & Family Services November 2013 - May 2014
FABB Vision Network June 2009 - February 2011
Teleperformance, USA July 2006 - January 2007
Defense Logistics Agency January 2004 - March 2005
The Computer Merchant, LTD August 2003 - November 2003
Manpower Professional October 2001 - December 2002
Cutler-Hammer Automation February 2000 - February 2001
Skills
Video Production, Video, Social Media, Public Relations, Videography, Social Networking, Video Editing, Social Media Marketing, Content Management, Networking, Broadcast, Film, Digital Video, Digital Media, Mac, Windows, Photography, Editing, Graphic Design, Sound, Marketing, Commercials, HD Video, Multimedia, Final Cut Pro, Screenwriting, Music Videos, Media Production, Post Production, Adobe Premiere, Documentaries, Lighting, Adobe After Effects, Data Storage..., Data Integrity, IT Strategy, Television, Non-profit Consulting
Education
Per Scholas, Columbus, OH 2014 — 2014
A+ Certification, Information Technology
Keller Graduate School of Management of DeVry University 2003 — 2005
Master of Science, Information Systems Management
DeVry University, Columbus, OH 1999 — 2003
Bachelor's Degree, Computer Information Systems
James W Reed's Teleperformance, USA Experience July 2009 - March 2012
Job Subject Matter Expert at UnitedHealth Group, Actively Seeking to further my Healthcare Career
Industry Hospital & Health Care
Experience
UnitedHealth Group April 2013 - Present
Garden City Group, LLC May 2012 - January 2013
Teleperformance USA July 2009 - March 2012
Education
Franklin University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Social Sciences
Collinwood High School 2003 — 2007
Diploma, Honors
UnitedHealth Group April 2013 - Present
Garden City Group, LLC May 2012 - January 2013
Teleperformance USA July 2009 - March 2012
Education
Franklin University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Social Sciences
Collinwood High School 2003 — 2007
Diploma, Honors
Donna Eubanks's Teleperformance, USA Experience January 2005 - June 2005
Job Sr Analyst ID Administration at Nationwide Insurance
Industry Information Technology and Services
Experience
Nationwide Insurance January 2011 - Present
Nationwide Insurance June 2006 - January 2011
Nationwide Insurance February 2006 - February 2007
Teleperformance, USA January 2005 - June 2005
Skills
Insurance, ITIL, Visio, Business Analysis, Customer Service, ITTL, Lotus Notes, Administration, Database Administration, Administrative Support, Administrative..., SharePoint, System Administration, Citrix, VPN, Microsoft Excel, Help Desk Support, Hyena Reporting, Client Management, Agent Gateway, Active Directory, Juniper, Windows 7, Business Objects, HP Service Center, Microsoft Office
Education
Franklin University 2010 — 2014
Business Administration and Management, General
Nationwide Insurance January 2011 - Present
Nationwide Insurance June 2006 - January 2011
Nationwide Insurance February 2006 - February 2007
Teleperformance, USA January 2005 - June 2005
Skills
Insurance, ITIL, Visio, Business Analysis, Customer Service, ITTL, Lotus Notes, Administration, Database Administration, Administrative Support, Administrative..., SharePoint, System Administration, Citrix, VPN, Microsoft Excel, Help Desk Support, Hyena Reporting, Client Management, Agent Gateway, Active Directory, Juniper, Windows 7, Business Objects, HP Service Center, Microsoft Office
Education
Franklin University 2010 — 2014
Business Administration and Management, General
Casaan Breeden Casaan Breeden's Teleperformance, USA Experience October 2013 - March 2014
Job Retail Sales Associate at Sheetz
Industry Retail
Experience
Sheetz August 2015 - Present
AMIkids March 2015 - July 2015
Teleperformance, USA October 2013 - March 2014
AMIkids May 2012 - October 2013
Skills
Teaching, Team Building, Coaching, Leadership, Public Speaking, Team Leadership, Nonprofits, Microsoft Word, Microsoft Excel, Microsoft Office, Fundraising
Education
Kaplan University-Davenport Campus 2015 — 2019
Bachelor’s Degree, Early Childhood Education and Teaching
The College of Charleston 2008 — 2010
Elementary Education and Teaching
Florida State University 2005 — 2008
Education (History)
Sheetz August 2015 - Present
AMIkids March 2015 - July 2015
Teleperformance, USA October 2013 - March 2014
AMIkids May 2012 - October 2013
Skills
Teaching, Team Building, Coaching, Leadership, Public Speaking, Team Leadership, Nonprofits, Microsoft Word, Microsoft Excel, Microsoft Office, Fundraising
Education
Kaplan University-Davenport Campus 2015 — 2019
Bachelor’s Degree, Early Childhood Education and Teaching
The College of Charleston 2008 — 2010
Elementary Education and Teaching
Florida State University 2005 — 2008
Education (History)
Narissa Morales Narissa Morales's Teleperformance, USA Experience July 2013 - October 2013
Job Customer Service Professional
Industry Hospitality
Experience
Walmart June 2015 - Present
Rick Case Automotive Group April 2014 - June 2015
Teleperformance, USA July 2013 - October 2013
Walmart November 2012 - July 2013
USA Parking System / Central Parking System December 2011 - May 2012
Skills
Cashiering, Customer Service, Resets, Microsoft Office, Internet, Multi Tasking, Fast Learner, Always Willing to Learn, Willing to Go the Extra..., Problem Solving, Retail
Education
ITT Technical Institute-Fort Lauderdale 2014 — 2016
Associate's Degree, Network and System Administration/Administrator, 4.0
Vaughn College of Aeronautics and Technology 2011 — 2012
Aviation Maintenance
Walmart June 2015 - Present
Rick Case Automotive Group April 2014 - June 2015
Teleperformance, USA July 2013 - October 2013
Walmart November 2012 - July 2013
USA Parking System / Central Parking System December 2011 - May 2012
Skills
Cashiering, Customer Service, Resets, Microsoft Office, Internet, Multi Tasking, Fast Learner, Always Willing to Learn, Willing to Go the Extra..., Problem Solving, Retail
Education
ITT Technical Institute-Fort Lauderdale 2014 — 2016
Associate's Degree, Network and System Administration/Administrator, 4.0
Vaughn College of Aeronautics and Technology 2011 — 2012
Aviation Maintenance
Dzevad Kudic's Teleperformance, USA Experience November 2010 - October 2011
Job Engineering at Nest Labs
Industry Information Technology and Services
Experience
Nest Labs September 2013 - Present
Nest Labs / CSS Corporation December 2012 - August 2013
CSS Corp October 2011 - January 2013
Teleperformance, USA November 2010 - October 2011
Natoli Engineering Company Inc. February 2010 - May 2010
Skills
Web Design, Technical Analysis, Customer Service, Call Centers, Troubleshooting, Windows 7, Engineering, Photoshop, Technical Support, Computer Hardware, Networking, Hardware, Windows, Wireless Networking, Project Management, Hardware Support, Electronics, Management
Education
Kaplan University-Cedar Falls Campus 2009 — 2010
Nest Labs September 2013 - Present
Nest Labs / CSS Corporation December 2012 - August 2013
CSS Corp October 2011 - January 2013
Teleperformance, USA November 2010 - October 2011
Natoli Engineering Company Inc. February 2010 - May 2010
Skills
Web Design, Technical Analysis, Customer Service, Call Centers, Troubleshooting, Windows 7, Engineering, Photoshop, Technical Support, Computer Hardware, Networking, Hardware, Windows, Wireless Networking, Project Management, Hardware Support, Electronics, Management
Education
Kaplan University-Cedar Falls Campus 2009 — 2010
jacob Rangel jacob Rangel's Teleperformance, USA Experience September 2013 - June 2014
Job Team Lead at Dialog Direct
Industry Outsourcing/Offshoring
Experience
Dialog Direct June 2014 - Present
Teleperformance, USA September 2013 - June 2014
Skills
Call Centers, Customer Service, Customer Satisfaction, Training, Troubleshooting, Customer Experience, Customer Retention, Telecommunications, Performance Management, Service Delivery, Team Building
Education
Grand Rapids Community College
Dialog Direct June 2014 - Present
Teleperformance, USA September 2013 - June 2014
Skills
Call Centers, Customer Service, Customer Satisfaction, Training, Troubleshooting, Customer Experience, Customer Retention, Telecommunications, Performance Management, Service Delivery, Team Building
Education
Grand Rapids Community College
Rebecca Hensley's Teleperformance, USA Experience March 2005 - December 2006
Job Database Development Certificate major at Ivy Tech seeking database internships
Industry Higher Education
Experience
Indiana University / UITS-Support Center July 2013 - Present
Indiana University / UITS-Support Center December 2006 - July 2013
Indiana University / UITS-VICOPS January 2010 - January 2011
Teleperformance, USA March 2005 - December 2006
The Center on Philanthropy at Indiana University September 2004 - December 2004
Indiana University / UITS-STConsulting February 2004 - September 2004
Rally’s Hamburgers November 2003 - March 2004
Option One (Mentor 4) / Under Contract to Maximus July 2003 - August 2003
Option One (Mentor 4) / Under Contract to Irwin Mortgage May 2003 - June 2003
Kelly Services / Under contract to Dow AgroSciences-Global Operations February 2002 - August 2002
Skills
Technical Support, Troubleshooting, Help Desk Support, Windows, Microsoft Office, OS X, Technical Writing, Customer Service, Databases, SQL, Microsoft Exchange, Outlook, Technical Documentation, Mobile Devices, Email Clients, Mail Relay Issues, Wireless 802.11 a/b/g/n..., Web-based Software..., Basic Networking, VPN configuration, Polycom PVX, XMeeting,..., DOS commands, Computer Hardware
Education
Ivy Tech Community College 2015 — 2016
Certificate, Database Development, Started Summer 2015
Indiana University-Purdue University at Indianapolis 2002 — 2005
Certificate, Certificate of Applied Computer Science, 3.492
Indiana University Bloomington 1993 — 1998
Bachelor of Science (B.S.), Psychology, Honors Thesis, 3.46
Indiana University / UITS-Support Center July 2013 - Present
Indiana University / UITS-Support Center December 2006 - July 2013
Indiana University / UITS-VICOPS January 2010 - January 2011
Teleperformance, USA March 2005 - December 2006
The Center on Philanthropy at Indiana University September 2004 - December 2004
Indiana University / UITS-STConsulting February 2004 - September 2004
Rally’s Hamburgers November 2003 - March 2004
Option One (Mentor 4) / Under Contract to Maximus July 2003 - August 2003
Option One (Mentor 4) / Under Contract to Irwin Mortgage May 2003 - June 2003
Kelly Services / Under contract to Dow AgroSciences-Global Operations February 2002 - August 2002
Skills
Technical Support, Troubleshooting, Help Desk Support, Windows, Microsoft Office, OS X, Technical Writing, Customer Service, Databases, SQL, Microsoft Exchange, Outlook, Technical Documentation, Mobile Devices, Email Clients, Mail Relay Issues, Wireless 802.11 a/b/g/n..., Web-based Software..., Basic Networking, VPN configuration, Polycom PVX, XMeeting,..., DOS commands, Computer Hardware
Education
Ivy Tech Community College 2015 — 2016
Certificate, Database Development, Started Summer 2015
Indiana University-Purdue University at Indianapolis 2002 — 2005
Certificate, Certificate of Applied Computer Science, 3.492
Indiana University Bloomington 1993 — 1998
Bachelor of Science (B.S.), Psychology, Honors Thesis, 3.46
Rodney Whigham Rodney Whigham's Teleperformance, USA Experience June 2008 - December 2008
Job Client Services / Rapid Response at Intermedix
Industry Information Technology and Services
Experience
Intermedix May 2012 - Present
ADPI Intermedix April 2011 - Present
Integralink January 2009 - January 2011
Teleperformance USA June 2008 - December 2008
Radio Shack Inc November 2007 - June 2008
Education
Franklin University 2010 — 2011
Bachelor, Information Technology
Robert Morris College 1997 — 1999
Associate, Applied Science; Computer Networking
Intermedix May 2012 - Present
ADPI Intermedix April 2011 - Present
Integralink January 2009 - January 2011
Teleperformance USA June 2008 - December 2008
Radio Shack Inc November 2007 - June 2008
Education
Franklin University 2010 — 2011
Bachelor, Information Technology
Robert Morris College 1997 — 1999
Associate, Applied Science; Computer Networking
Ana Abonce Ana Abonce's Teleperformance, USA Experience July 2006 - October 2006
Job Human Resources Generalist at Goose Island Beer Company
Industry Human Resources
Experience
Goose Island Beer Company January 2012 - Present
KMART November 2006 - August 2011
TELEPERFORMANCE USA July 2006 - October 2006
BRIGTON TRAIDING INC March 2005 - June 2006
Small Business Corporation August 2004 - February 2005
Skills
Spanish, Training & Development, Employee Relations, Customer Service, Interviews, Training, Recruiting, Onboarding, New Hire Orientations, Employee Benefits, Payroll, Management
Education
Governors State University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Richard Daley College
Associate in Arts, Business Administration
Benito Juarez HS
Goose Island Beer Company January 2012 - Present
KMART November 2006 - August 2011
TELEPERFORMANCE USA July 2006 - October 2006
BRIGTON TRAIDING INC March 2005 - June 2006
Small Business Corporation August 2004 - February 2005
Skills
Spanish, Training & Development, Employee Relations, Customer Service, Interviews, Training, Recruiting, Onboarding, New Hire Orientations, Employee Benefits, Payroll, Management
Education
Governors State University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Richard Daley College
Associate in Arts, Business Administration
Benito Juarez HS
Nicholas Pizzo Nicholas Pizzo's Teleperformance, USA Experience 2000 - 2002
Job Electrical/Electronic Manufacturing Professional
Industry Electrical/Electronic Manufacturing
Experience
Self Employed January 2007 - March 2010
Self Employed August 2003 - November 2006
Self Employed November 1999 - June 2003
Teleperformance USA 2000 - 2002
US Air Force September 1996 - September 1999
Education
University of Phoenix 2003 — 2003
None, Information Technology
Heald College 2000 — 2000
None, Information Technology
US Air Force 1996 — 1997
None, Digital Communications
Santa Rosa Junior College 1994 — 1996
None, General Education
Self Employed January 2007 - March 2010
Self Employed August 2003 - November 2006
Self Employed November 1999 - June 2003
Teleperformance USA 2000 - 2002
US Air Force September 1996 - September 1999
Education
University of Phoenix 2003 — 2003
None, Information Technology
Heald College 2000 — 2000
None, Information Technology
US Air Force 1996 — 1997
None, Digital Communications
Santa Rosa Junior College 1994 — 1996
None, General Education
Janell Ward's Teleperformance, USA Experience July 2005 - September 2007
Job Attended Kingston University
Industry Writing and Editing
Experience
Reward Publishing February 2005 - Present
Youth Director January 2010 - September 2011
Kohls Department Store March 2009 - September 2011
Wright State University January 2009 - May 2010
Cedarville University January 2008 - May 2008
Teleperformance USA July 2005 - September 2007
Skills
Communication, Composition, Community Outreach, Team Leadership, Team Building, Team Management, Teaching, Bible, Biblical Languages, Creative Writing, Technical Writing, Travel Writing, Travel Planning, Publications, Microsoft Office, Microsoft Excel, Graphic Design, Educational Leadership, Typing, Phone Skills, Contract Negotiation, Music Theory, Data Entry, Supervisory Experience, Business Travel, Foreign Languages, Historical Theology, Ancient Greek, Non-profit Volunteer, Freelance Writing, Published Author, Tourism
Education
Kingston University 2011 — 2012
MA, Creative Writing
Sinclair Community College
High School Degree
Kingston University
MA, Creative Writing
Wright State University
Bachelor of Science (BS), English with concentration of Writing
Wright State University
B.S, English; Writing
Reward Publishing February 2005 - Present
Youth Director January 2010 - September 2011
Kohls Department Store March 2009 - September 2011
Wright State University January 2009 - May 2010
Cedarville University January 2008 - May 2008
Teleperformance USA July 2005 - September 2007
Skills
Communication, Composition, Community Outreach, Team Leadership, Team Building, Team Management, Teaching, Bible, Biblical Languages, Creative Writing, Technical Writing, Travel Writing, Travel Planning, Publications, Microsoft Office, Microsoft Excel, Graphic Design, Educational Leadership, Typing, Phone Skills, Contract Negotiation, Music Theory, Data Entry, Supervisory Experience, Business Travel, Foreign Languages, Historical Theology, Ancient Greek, Non-profit Volunteer, Freelance Writing, Published Author, Tourism
Education
Kingston University 2011 — 2012
MA, Creative Writing
Sinclair Community College
High School Degree
Kingston University
MA, Creative Writing
Wright State University
Bachelor of Science (BS), English with concentration of Writing
Wright State University
B.S, English; Writing
Jared Chandler's Teleperformance, USA Experience June 2014 - Present
Job Information Technology
Industry Information Technology and Services
Experience
Idaho State Tax Commission August 2015 - Present
Teleperformance, USA June 2014 - Present
Evolution in Wireless July 2013 - May 2014
Teleperformance, USA September 2011 - January 2013
Teleperformnace USA January 2005 - June 2011
Education
Idaho State University 2002 — 2013
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Idaho State Tax Commission August 2015 - Present
Teleperformance, USA June 2014 - Present
Evolution in Wireless July 2013 - May 2014
Teleperformance, USA September 2011 - January 2013
Teleperformnace USA January 2005 - June 2011
Education
Idaho State University 2002 — 2013
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Ty Robards's Teleperformance, USA Experience December 2014 - Present
Job Desktop Engineer I at Teleperformance, USA
Industry Computer Networking
Experience
Teleperformance, USA December 2014 - Present
Sierra Vista Personnel - Teleperformace August 2014 - December 2014
Christ Church PCA March 2013 - July 2014
El Paso Golf Club September 2013 - June 2014
Afni October 2012 - September 2013
COUNTRY Financial® December 2008 - April 2010
Skills
CCNA, CCENT, Windows Server 2008, Active Directory, IPv4, IPv6, VPN, VLAN, Standard/Extended ACL, VLSM, RIPv.1, RIPv.2, RIPng, EIGRP, OSPF, BGP, NAT, PAT, VTP, RSTP, STP, DHCP, Frame-Relay, PPP, PAP, CHAP, CDP, PPPoE, VMware, Putty, Wireshark, Telnet, SSH, Customer Satisfaction, Switches, Routers, Cisco Technologies, Frame Relay, Windows Server, Networking, Troubleshooting
Education
Heartland Community College 2013 — 2014
Computer Systems Networking and Telecommunications
Illinois State University 2002 — 2007
Bachelor's degree, Marketing
Highland High School
Highland High School
Teleperformance, USA December 2014 - Present
Sierra Vista Personnel - Teleperformace August 2014 - December 2014
Christ Church PCA March 2013 - July 2014
El Paso Golf Club September 2013 - June 2014
Afni October 2012 - September 2013
COUNTRY Financial® December 2008 - April 2010
Skills
CCNA, CCENT, Windows Server 2008, Active Directory, IPv4, IPv6, VPN, VLAN, Standard/Extended ACL, VLSM, RIPv.1, RIPv.2, RIPng, EIGRP, OSPF, BGP, NAT, PAT, VTP, RSTP, STP, DHCP, Frame-Relay, PPP, PAP, CHAP, CDP, PPPoE, VMware, Putty, Wireshark, Telnet, SSH, Customer Satisfaction, Switches, Routers, Cisco Technologies, Frame Relay, Windows Server, Networking, Troubleshooting
Education
Heartland Community College 2013 — 2014
Computer Systems Networking and Telecommunications
Illinois State University 2002 — 2007
Bachelor's degree, Marketing
Highland High School
Highland High School
Michelle Eichwurtzle Michelle Eichwurtzle's Teleperformance, USA Experience 2015 - 2015
Job Operations Services Specialist
Industry Information Technology and Services
Experience
Teleperformance, USA 2015 - 2015
ServiceSource November 2013 - October 2014
Highland Capital Brokerage 2011 - 2012
EBSCO July 2010 - September 2011
The Home Depot February 2006 - January 2009
Heidelberg October 2002 - August 2005
Heidelberg August 1998 - October 2002
Skills
SAP, Business Process, Training, Testing, Process Improvement, Account Management, SAP ERP, Customer Service, Change Management, Management, SD, SAP BW, Materials Management, Warehouse Management, Master Data, Operations Management, Project Management, Cross-functional Team..., Microsoft Office, Business Analysis, Academic Tutoring, CRM, Knowledge Sharing, Information Security, Team Building, Human Resources
Education
Kennesaw State University
Computer Science
Teleperformance, USA 2015 - 2015
ServiceSource November 2013 - October 2014
Highland Capital Brokerage 2011 - 2012
EBSCO July 2010 - September 2011
The Home Depot February 2006 - January 2009
Heidelberg October 2002 - August 2005
Heidelberg August 1998 - October 2002
Skills
SAP, Business Process, Training, Testing, Process Improvement, Account Management, SAP ERP, Customer Service, Change Management, Management, SD, SAP BW, Materials Management, Warehouse Management, Master Data, Operations Management, Project Management, Cross-functional Team..., Microsoft Office, Business Analysis, Academic Tutoring, CRM, Knowledge Sharing, Information Security, Team Building, Human Resources
Education
Kennesaw State University
Computer Science
Cecilia M Alejandre Cecilia M Alejandre's Teleperformance, USA Experience August 2000 - February 2004
Job Nurse Aide at Katy ISD
Industry Hospital & Health Care
Experience
Katy ISD August 2012 - Present
Solera Healthcare West Katy June 2012 - August 2012
Oakmont Healthcare & Rehab Center of Katy March 2012 - August 2012
PreCash October 2005 - September 2011
PreCash August 2004 - October 2005
Texas Home Health of America May 2003 - June 2004
Foley The May Department store February 2003 - April 2004
Teleperformance USA August 2000 - February 2004
Spring Branch ISD January 1998 - May 1999
Weiner's LTD April 1993 - September 1994
Skills
Data Entry, Outlook, Customer Service, PowerPoint, Word, Excel, Problem Solving, Access, Microsoft Office, Troubleshooting, Customer Relations, Data Analysis, Inventory Management, Research, Salesforce.com, Windows, Lead Generation, Databases, B2B, Microsoft Excel
Education
Houston Community College 2011 — 2011
Certified Nurse Aide, Home Health Care
Memorial High school Houston texas 1989 — 1992
High School Diploma
Katy ISD August 2012 - Present
Solera Healthcare West Katy June 2012 - August 2012
Oakmont Healthcare & Rehab Center of Katy March 2012 - August 2012
PreCash October 2005 - September 2011
PreCash August 2004 - October 2005
Texas Home Health of America May 2003 - June 2004
Foley The May Department store February 2003 - April 2004
Teleperformance USA August 2000 - February 2004
Spring Branch ISD January 1998 - May 1999
Weiner's LTD April 1993 - September 1994
Skills
Data Entry, Outlook, Customer Service, PowerPoint, Word, Excel, Problem Solving, Access, Microsoft Office, Troubleshooting, Customer Relations, Data Analysis, Inventory Management, Research, Salesforce.com, Windows, Lead Generation, Databases, B2B, Microsoft Excel
Education
Houston Community College 2011 — 2011
Certified Nurse Aide, Home Health Care
Memorial High school Houston texas 1989 — 1992
High School Diploma
Kerri Ebright's Teleperformance, USA Experience March 2013 - October 2013
Job Customer Care Specialist at Victoria's Secret Direct
Industry Telecommunications
Experience
Victoria's Secret Direct October 2013 - Present
Wycked Griffon Grafficks January 2007 - Present
Teleperformance, USA March 2013 - October 2013
Wendy's February 2013 - February 2013
Rumpke of Ohio February 2006 - February 2012
Assurant Solutions September 2004 - December 2005
Taco Bell December 2002 - September 2004
Skills
Typing, Microsoft Office, Data Entry, AS-400 Systems, Alpha-Numeric Data Entry, Cash Register and Money..., Credit Report Analysis, Basic Accounting, OpenOffice2.0, Windows, Paint Shop Pro, HTML, Internet, Internet Research, Travel Planning, Conference Call..., Cisco devices, Inbound Call Center, Outbound collection..., Customer Service, Management of small to..., Proofreading, Copy Editing, Image Editing, Photography, Digital Photography, Videography, Special Collections, Trash Service Container..., Driver Logs, Grammar, Punctuation, Punctual, Overtime, Multiple managers, Moderate, Cash Register, Online Research, Call Center, Call Centers, Accounting, Accounts Receivable, Invoicing, Sales, Microsoft Excel, Software Documentation, Microsoft Word, Outlook, Time Management, Lotus Notes
Education
Indiana State University 1988 — 1990
Art & Theater
Greencastle High School 1984 — 1988
College Prep, English, Science, Art
Victoria's Secret Direct October 2013 - Present
Wycked Griffon Grafficks January 2007 - Present
Teleperformance, USA March 2013 - October 2013
Wendy's February 2013 - February 2013
Rumpke of Ohio February 2006 - February 2012
Assurant Solutions September 2004 - December 2005
Taco Bell December 2002 - September 2004
Skills
Typing, Microsoft Office, Data Entry, AS-400 Systems, Alpha-Numeric Data Entry, Cash Register and Money..., Credit Report Analysis, Basic Accounting, OpenOffice2.0, Windows, Paint Shop Pro, HTML, Internet, Internet Research, Travel Planning, Conference Call..., Cisco devices, Inbound Call Center, Outbound collection..., Customer Service, Management of small to..., Proofreading, Copy Editing, Image Editing, Photography, Digital Photography, Videography, Special Collections, Trash Service Container..., Driver Logs, Grammar, Punctuation, Punctual, Overtime, Multiple managers, Moderate, Cash Register, Online Research, Call Center, Call Centers, Accounting, Accounts Receivable, Invoicing, Sales, Microsoft Excel, Software Documentation, Microsoft Word, Outlook, Time Management, Lotus Notes
Education
Indiana State University 1988 — 1990
Art & Theater
Greencastle High School 1984 — 1988
College Prep, English, Science, Art
Wyman Taylor Wyman Taylor's Teleperformance, USA Experience December 2012 - April 2013
Job Unemployed
Industry Entertainment
Experience
Guest-tek Interactive Entertainment Ltd. March 2014 - August 2015
Elite IT Partners, Inc. December 2013 - March 2014
Adecco Staffing, USA September 2013 - December 2013
Elite IT Partners April 2013 - September 2013
Teleperformance USA December 2012 - April 2013
iBAHN June 2004 - March 2012
Sento 2001 - 2004
Skills
Fast Paced Environment, Effective Listener, Conflict Resolution, Team Leadership, Communication, Technical Leadership, Customer Service..., Workforce Management, Troubleshooting, Call Center..., Job Scheduling, Executive Coaching, Performance Reporting, Quality Management, Microsoft Office, Microsoft Excel, Microsoft Word, DHCP, Computer Hardware, Network Security, Operating Systems, TCP/IP, Networking, Wireless Networking, Cisco Technologies, Software Installation, Active Directory, Firewalls, OSPF, VPN, Technical Support, Disaster Recovery, Switches
Education
ITT Technical Institute-Murray 1989 — 1991
Associate of Arts and Sciences (AAS), Electronics Engineering Technology, 3.8 Grade Point Average
Guest-tek Interactive Entertainment Ltd. March 2014 - August 2015
Elite IT Partners, Inc. December 2013 - March 2014
Adecco Staffing, USA September 2013 - December 2013
Elite IT Partners April 2013 - September 2013
Teleperformance USA December 2012 - April 2013
iBAHN June 2004 - March 2012
Sento 2001 - 2004
Skills
Fast Paced Environment, Effective Listener, Conflict Resolution, Team Leadership, Communication, Technical Leadership, Customer Service..., Workforce Management, Troubleshooting, Call Center..., Job Scheduling, Executive Coaching, Performance Reporting, Quality Management, Microsoft Office, Microsoft Excel, Microsoft Word, DHCP, Computer Hardware, Network Security, Operating Systems, TCP/IP, Networking, Wireless Networking, Cisco Technologies, Software Installation, Active Directory, Firewalls, OSPF, VPN, Technical Support, Disaster Recovery, Switches
Education
ITT Technical Institute-Murray 1989 — 1991
Associate of Arts and Sciences (AAS), Electronics Engineering Technology, 3.8 Grade Point Average
Joe Reynolds Joe Reynolds's Teleperformance, USA Experience January 2012 - October 2014
Job SVP, Business Development & Customer Experience
Industry Outsourcing/Offshoring
Experience
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
Naresh Mahadevan's Teleperformance, USA Experience July 2012 - Present
Job AVP Business Analytics & Process Excellence at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA July 2012 - Present
Aegis Communications Group June 2007 - June 2012
Larsen & Toubro Limited July 2002 - March 2006
Skills
Project Management, Operations Management, Management, Process Improvement, Six Sigma, Strategy, Systems Engineering, Supply Chain, Business Analytics, PMP, Construction, Competitive Analysis, Business Analysis, Outsourcing
Education
Indian School of Business 2006 — 2007
PGP, Operations Management
Maulana Azad National Institute of Technology 1998 — 2002
Bachelor of Engineering (BEng), Mechanical Engineering
Teleperformance, USA July 2012 - Present
Aegis Communications Group June 2007 - June 2012
Larsen & Toubro Limited July 2002 - March 2006
Skills
Project Management, Operations Management, Management, Process Improvement, Six Sigma, Strategy, Systems Engineering, Supply Chain, Business Analytics, PMP, Construction, Competitive Analysis, Business Analysis, Outsourcing
Education
Indian School of Business 2006 — 2007
PGP, Operations Management
Maulana Azad National Institute of Technology 1998 — 2002
Bachelor of Engineering (BEng), Mechanical Engineering
Ken Beckley's Teleperformance, USA Experience September 2007 - July 2009
Job IT Support at Nestle PTC
Industry Computer & Network Security
Experience
Nestle PTC November 2013 - Present
JPMorgan Chase -- Peak Systems September 2013 - September 2013
Community Action of Delaware, Madison, and Union counties April 2010 - September 2013
Information Control Corporation December 2009 - May 2010
Dawson Resources 2010 - 2010
Groundwork group 2010 - 2010
Tek Systems November 2009 - December 2009
Anu Resources Unlimited October 2009 - November 2009
Teleperformance USA September 2007 - July 2009
Teleperformance USA September 2007 - July 2009
Skills
Customer Support, Television, Windows, Microsoft Excel, Microsoft Word, Microsoft Certified..., Cabling, DSL, Windows 7, XP, Microsoft Office, Network Administration, Networking, Software Installation, Troubleshooting, VPN, Laptops, Operating Systems, Hardware, Security, System Administration, Windows Server, Wireless Networking, Servers, Help Desk Support, Information Technology, Active Directory, Routers, LAN-WAN, Network Security, Computer Hardware, Cisco IOS, Windows Vista, Microsoft Exchange, A+ Certified, Technical Support, Disaster Recovery, Computer Security, Dell PowerEdge Servers, Computer Repair, Firewalls, DNS, IT Operations, VMware, Virtualization, Cisco Technologies, Group Policy, Antivirus, Windows XP, Information Security
Education
ITT Technical Institute-Hilliard 2011 — 2014
Bachelor, Internet Systems Security
TechSkills 2010 — 2011
A+ Net+ MCP
ITT-Technical Institute 2007 — 2009
Associates, Computer Network Systems
Marion Technical College
degree, Criminal Justice
Nestle PTC November 2013 - Present
JPMorgan Chase -- Peak Systems September 2013 - September 2013
Community Action of Delaware, Madison, and Union counties April 2010 - September 2013
Information Control Corporation December 2009 - May 2010
Dawson Resources 2010 - 2010
Groundwork group 2010 - 2010
Tek Systems November 2009 - December 2009
Anu Resources Unlimited October 2009 - November 2009
Teleperformance USA September 2007 - July 2009
Teleperformance USA September 2007 - July 2009
Skills
Customer Support, Television, Windows, Microsoft Excel, Microsoft Word, Microsoft Certified..., Cabling, DSL, Windows 7, XP, Microsoft Office, Network Administration, Networking, Software Installation, Troubleshooting, VPN, Laptops, Operating Systems, Hardware, Security, System Administration, Windows Server, Wireless Networking, Servers, Help Desk Support, Information Technology, Active Directory, Routers, LAN-WAN, Network Security, Computer Hardware, Cisco IOS, Windows Vista, Microsoft Exchange, A+ Certified, Technical Support, Disaster Recovery, Computer Security, Dell PowerEdge Servers, Computer Repair, Firewalls, DNS, IT Operations, VMware, Virtualization, Cisco Technologies, Group Policy, Antivirus, Windows XP, Information Security
Education
ITT Technical Institute-Hilliard 2011 — 2014
Bachelor, Internet Systems Security
TechSkills 2010 — 2011
A+ Net+ MCP
ITT-Technical Institute 2007 — 2009
Associates, Computer Network Systems
Marion Technical College
degree, Criminal Justice
Shashank Gupta's Teleperformance, USA Experience August 2005 - Present
Job Sr. Manager
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA August 2005 - Present
GENPACT October 2002 - August 2005
Skills
BPO, Workforce Management, Call Center, Service Delivery, Outsourcing, Call Centers, Telemarketing, Customer Satisfaction, Process Excellence, Vendor Management, Six Sigma, Soft Skills, Customer Experience, Telecommunications, Call Center Development, Sla, Offshoring, Business Process..., Transition Management, Contact Center..., Team Management, Business Analysis, MIS, Contact Centers, Analytics, Performance Management, COPC, CRM, KPO, Inbound Marketing, Process Management, Operational Excellence, Capacity Planning, Business Process..., Operations Management, Re-engineering, Avaya, Business Transformation, Performance Improvement, Process Migration, IEX, Outsourcing Management, Dialer Management, Business Process Mapping, Change Management, Management Consulting, Management, Strategy, Process Improvement, SLA
Education
Institute of Management Technology, Ghaziabad 2005 — 2008
Master of Business Administration (MBA), Finance and Marketing
Jiwaji University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Teleperformance, USA August 2005 - Present
GENPACT October 2002 - August 2005
Skills
BPO, Workforce Management, Call Center, Service Delivery, Outsourcing, Call Centers, Telemarketing, Customer Satisfaction, Process Excellence, Vendor Management, Six Sigma, Soft Skills, Customer Experience, Telecommunications, Call Center Development, Sla, Offshoring, Business Process..., Transition Management, Contact Center..., Team Management, Business Analysis, MIS, Contact Centers, Analytics, Performance Management, COPC, CRM, KPO, Inbound Marketing, Process Management, Operational Excellence, Capacity Planning, Business Process..., Operations Management, Re-engineering, Avaya, Business Transformation, Performance Improvement, Process Migration, IEX, Outsourcing Management, Dialer Management, Business Process Mapping, Change Management, Management Consulting, Management, Strategy, Process Improvement, SLA
Education
Institute of Management Technology, Ghaziabad 2005 — 2008
Master of Business Administration (MBA), Finance and Marketing
Jiwaji University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Balakrishna Raju's Teleperformance, USA Experience December 2008 - Present
Job Sr Manager
Industry Information Technology and Services
Experience
Teleperformance, USA December 2008 - Present
Sonata Software June 2007 - December 2007
Aegis BPO February 2006 - June 2007
TCS August 2005 - February 2006
Kodhays systems 2000 - 2001
Skills
Service Delivery, ITIL, Vendor Management, IT Service Management, Data Center, Team Management, Project Management, Workflow Management, Productivity Improvement, Technical Support, Systems Engineering, Cost Benefit, Windows 2008 R2 / 2012..., Infrastructure...
Education
Karnataka State Open University 2003 — 2005
Bachelor’s Degree, Bachelor of science in information technology
DVS Shimoga 1991 — 1994
Diploma, Electronics and communications
Teleperformance, USA December 2008 - Present
Sonata Software June 2007 - December 2007
Aegis BPO February 2006 - June 2007
TCS August 2005 - February 2006
Kodhays systems 2000 - 2001
Skills
Service Delivery, ITIL, Vendor Management, IT Service Management, Data Center, Team Management, Project Management, Workflow Management, Productivity Improvement, Technical Support, Systems Engineering, Cost Benefit, Windows 2008 R2 / 2012..., Infrastructure...
Education
Karnataka State Open University 2003 — 2005
Bachelor’s Degree, Bachelor of science in information technology
DVS Shimoga 1991 — 1994
Diploma, Electronics and communications
Blaze Karm's Teleperformance, USA Experience June 2003 - August 2005
Job DBA
Industry Computer & Network Security
Experience
inthinc Technology Solutions, Inc. August 2013 - Present
iBAHN February 2007 - February 2012
Unisys August 2005 - January 2007
Teleperformance USA June 2003 - August 2005
Shopko Stores Inc April 2002 - March 2003
Skills
Technical Support, Active Directory, Networking, Troubleshooting, Unix, Switches, Computer Hardware, Windows, Team Leadership, Microsoft Office, Servers, Network Administration, Databases, Software Installation, Windows XP, Cisco Technologies, Management
Education
Kaplan University 2012 — 2014
Bachelor's degree, Database Management
University of Phoenix Axia College 2009 — 2011
Associates Degree, Database Management
Ingleside High School 1992 — 1995
inthinc Technology Solutions, Inc. August 2013 - Present
iBAHN February 2007 - February 2012
Unisys August 2005 - January 2007
Teleperformance USA June 2003 - August 2005
Shopko Stores Inc April 2002 - March 2003
Skills
Technical Support, Active Directory, Networking, Troubleshooting, Unix, Switches, Computer Hardware, Windows, Team Leadership, Microsoft Office, Servers, Network Administration, Databases, Software Installation, Windows XP, Cisco Technologies, Management
Education
Kaplan University 2012 — 2014
Bachelor's degree, Database Management
University of Phoenix Axia College 2009 — 2011
Associates Degree, Database Management
Ingleside High School 1992 — 1995
Brett S. Mann's Teleperformance, USA Experience September 2012 - July 2014
Job HR Coordinator at Teleperformance, USA
Industry Human Resources
Experience
Teleperformance, USA September 2012 - July 2014
Unisys July 2010 - July 2012
Fidelity National Information Services September 2008 - July 2010
Convergys Corporation, Inc. April 1998 - April 2007
Workers Compensation Fund of Utah January 1995 - February 1998
North Salt Lake City Police October 1986 - January 1995
Skills
HRIS, Talent Acquisition, Performance Management, Deferred Compensation, Benefits Administration, New Hire Orientations, Onboarding, Technical Recruiting, Employee Benefits, Interviews, Personnel Management, Management, Workforce Planning, Applicant Tracking..., HR Policies, College Recruiting, HR Consulting, Recruiting, Job Descriptions, Internet Recruiting, Screening, Labor Relations, Employee Training, Organizational..., Workers Compensation, Background Checks, Conflict Resolution, Temporary Placement, Resume Writing, Hiring, Sourcing, Staffing Services, FMLA, Career Development, Training, Executive Search, Payroll, ADP Payroll, Taleo, Organizational..., Screening Resumes, Temporary Staffing, Organizational Design, PeopleSoft, Behavioral Interviewing, Call Centers, Strategic HR, Compensation, Job Analysis, Industrial Relations
Education
Idaho State University 1978 — 1979
Law Enforcement/Criminalistics
Teleperformance, USA September 2012 - July 2014
Unisys July 2010 - July 2012
Fidelity National Information Services September 2008 - July 2010
Convergys Corporation, Inc. April 1998 - April 2007
Workers Compensation Fund of Utah January 1995 - February 1998
North Salt Lake City Police October 1986 - January 1995
Skills
HRIS, Talent Acquisition, Performance Management, Deferred Compensation, Benefits Administration, New Hire Orientations, Onboarding, Technical Recruiting, Employee Benefits, Interviews, Personnel Management, Management, Workforce Planning, Applicant Tracking..., HR Policies, College Recruiting, HR Consulting, Recruiting, Job Descriptions, Internet Recruiting, Screening, Labor Relations, Employee Training, Organizational..., Workers Compensation, Background Checks, Conflict Resolution, Temporary Placement, Resume Writing, Hiring, Sourcing, Staffing Services, FMLA, Career Development, Training, Executive Search, Payroll, ADP Payroll, Taleo, Organizational..., Screening Resumes, Temporary Staffing, Organizational Design, PeopleSoft, Behavioral Interviewing, Call Centers, Strategic HR, Compensation, Job Analysis, Industrial Relations
Education
Idaho State University 1978 — 1979
Law Enforcement/Criminalistics
Heather Monteria's Teleperformance, USA Experience February 2015 - Present
Job Member Service Specialist at Teleperformance, USA
Industry Banking
Experience
Teleperformance, USA February 2015 - Present
Contractor with First Choice @ MAXIMUS February 2014 - November 2014
ROSS DRESS FOR LESS October 2013 - June 2014
Contractor w/Aerotek Staffing Agency@ K-Line Transportation December 2012 - June 2013
Self Employed October 2010 - December 2012
Estes Air Forwarding LLC January 2007 - September 2010
Skills
Shipping, Transportation..., Customer Service, Freight Forwarding, Microsoft Excel, 3PL, Pricing, Warehousing, Supply Chain, Freight, Supply Chain Management, Air Freight, Project Management, Logistics Management, Team Building, Process Improvement, Logistics, LTL, Operations Management, Trucking, Container, Truckload, Management, Negotiation, Leadership, Transportation, Sales Management, Sales, Customs Regulations
Education
ACORN Sales Company Incorporated 2011 — 2011
License Notary / Mobile Notary
Moseley – Flint Schools of Real Estate, Inc. 2001 — 2001
Real Estate, Real Estate Development
J Sargeant Reynolds Community College 1992 — 1995
Associate’s Degree, Business Administration / Associate in Science
Manchester High School 1988 — 1992
High School, Academic Studies, A/B
Teleperformance, USA February 2015 - Present
Contractor with First Choice @ MAXIMUS February 2014 - November 2014
ROSS DRESS FOR LESS October 2013 - June 2014
Contractor w/Aerotek Staffing Agency@ K-Line Transportation December 2012 - June 2013
Self Employed October 2010 - December 2012
Estes Air Forwarding LLC January 2007 - September 2010
Skills
Shipping, Transportation..., Customer Service, Freight Forwarding, Microsoft Excel, 3PL, Pricing, Warehousing, Supply Chain, Freight, Supply Chain Management, Air Freight, Project Management, Logistics Management, Team Building, Process Improvement, Logistics, LTL, Operations Management, Trucking, Container, Truckload, Management, Negotiation, Leadership, Transportation, Sales Management, Sales, Customs Regulations
Education
ACORN Sales Company Incorporated 2011 — 2011
License Notary / Mobile Notary
Moseley – Flint Schools of Real Estate, Inc. 2001 — 2001
Real Estate, Real Estate Development
J Sargeant Reynolds Community College 1992 — 1995
Associate’s Degree, Business Administration / Associate in Science
Manchester High School 1988 — 1992
High School, Academic Studies, A/B
Kiranmai Methukumalli's Teleperformance, USA Experience August 2010 - March 2011
Job
Industry Computer Software
Experience
Teleperformance, USA August 2010 - March 2011
Operational Technologies May 2010 - August 2010
Texas State University August 2008 - May 2010
Texas Department of Agriculture October 2009 - December 2009
Infosys June 2006 - May 2008
Skills
ASP.NET, Web Applications, Java, SQL, JavaScript, XML, Microsoft SQL Server, C#, C++, AJAX, Web Services, Oracle, Spring, Linux, jQuery, C, PL/SQL, MySQL, Unix, HTML, Agile Methodologies, JSP, Perl, Hibernate
Education
Texas State University-San Marcos 2008 — 2010
Master of Science (MS), Computer Science
Koneru Lakshmaiah College of Engineering
Bachelor of Science (BS), Electrical and Electronics Engineering
Teleperformance, USA August 2010 - March 2011
Operational Technologies May 2010 - August 2010
Texas State University August 2008 - May 2010
Texas Department of Agriculture October 2009 - December 2009
Infosys June 2006 - May 2008
Skills
ASP.NET, Web Applications, Java, SQL, JavaScript, XML, Microsoft SQL Server, C#, C++, AJAX, Web Services, Oracle, Spring, Linux, jQuery, C, PL/SQL, MySQL, Unix, HTML, Agile Methodologies, JSP, Perl, Hibernate
Education
Texas State University-San Marcos 2008 — 2010
Master of Science (MS), Computer Science
Koneru Lakshmaiah College of Engineering
Bachelor of Science (BS), Electrical and Electronics Engineering
Ryan S. Hunter's Teleperformance, USA Experience June 2008 - July 2010
Job Judicial Law Clerk at Idaho Court of Appeals
Industry Law Practice
Experience
Naylor & Hales, P.C. September 2015 - Present
Idaho Court of Appeals August 2013 - July 2015
University of Idaho Legal Aid Clinic January 2013 - May 2013
Witherspoon, Kelley, Davenport & Toole PS May 2012 - August 2012
Idaho Legal Aid Services, Inc. May 2011 - July 2011
Teleperformance USA June 2008 - July 2010
ISU Bengal Newspaper August 2006 - May 2008
Skills
Legal Writing, Westlaw, Legal Research, Oral Arguments, Appeals, Moot Court, Litigation, Research, Criminal Law, Public Speaking, Constitutional Law, Editing, Civil Litigation, Trials, Courts, Legal Issues, Mediation
Education
University of Idaho College of Law 2010 — 2013
J.D, Law, Summa Cum Laude
Idaho State University 2001 — 2008
Bachelor of Arts (BA), Political Science; International Studies
Naylor & Hales, P.C. September 2015 - Present
Idaho Court of Appeals August 2013 - July 2015
University of Idaho Legal Aid Clinic January 2013 - May 2013
Witherspoon, Kelley, Davenport & Toole PS May 2012 - August 2012
Idaho Legal Aid Services, Inc. May 2011 - July 2011
Teleperformance USA June 2008 - July 2010
ISU Bengal Newspaper August 2006 - May 2008
Skills
Legal Writing, Westlaw, Legal Research, Oral Arguments, Appeals, Moot Court, Litigation, Research, Criminal Law, Public Speaking, Constitutional Law, Editing, Civil Litigation, Trials, Courts, Legal Issues, Mediation
Education
University of Idaho College of Law 2010 — 2013
J.D, Law, Summa Cum Laude
Idaho State University 2001 — 2008
Bachelor of Arts (BA), Political Science; International Studies
Kevin Viggiano's Teleperformance, USA Experience May 2005 - June 2006
Job Customer Support Manager at Intelliwave
Industry Information Technology and Services
Experience
Intelliwave Wireless Internet Service June 2006 - Present
Intelliwave June 2006 - April 2007
Teleperformance USA May 2005 - June 2006
Education
Hocking College 2003 — 2005
A.A.S, Networking
Intelliwave Wireless Internet Service June 2006 - Present
Intelliwave June 2006 - April 2007
Teleperformance USA May 2005 - June 2006
Education
Hocking College 2003 — 2005
A.A.S, Networking
Kyle Nevling's Teleperformance, USA Experience April 2013 - July 2013
Job ASE HPI
Industry Computer & Network Security
Experience
Valtech May 2015 - August 2015
The Exchange August 2014 - April 2015
Teleperformance, USA April 2013 - July 2013
Henderon, Hopper and Asscoiates LLC / Flex Data Solutions Inc. September 2012 - March 2013
MILVETS Systems Technology, Inc. July 2011 - August 2012
Chevron May 2009 - November 2010
Target Corporation August 2007 - June 2008
Ava Roasteria September 2006 - June 2007
RAWRAWRAWProduce April 2006 - April 2006
Skills
Windows 7, Troubleshooting, Hardware, Software Installation, Networking, Computer Repair, Computer Hardware, Network Administration, Security, Unix, Microsoft Office, Help Desk Support, Routers, Laptops, Technical Support, Server Administration, Windows Vista, Cisco IOS, Databases, Active Directory, Network Security, TCP/IP, DNS, VPN, Antivirus, Windows Server, Security+, Operating Systems, Customer Service, HTML, Software Documentation, Linux System..., Linux Desktop, JavaScript, Servers, Windows, Access, Inventory Management, Linux, Network Design, System Administration, Linux Server, Programming, Gentoo Linux, Blackberry Enterprise..., Blackberry, Mac OS, iOS, iPhone Support, Windows XP
Education
Independence University 2014 — 2015
Master of Information Systems, Information Technology
Stevens-Henager College 2010 — 2013
Bachelor of Science (BSc), Computer Science - Networking Emphasis
Highline Community College 2010 — 2010
GED, GED
Valtech May 2015 - August 2015
The Exchange August 2014 - April 2015
Teleperformance, USA April 2013 - July 2013
Henderon, Hopper and Asscoiates LLC / Flex Data Solutions Inc. September 2012 - March 2013
MILVETS Systems Technology, Inc. July 2011 - August 2012
Chevron May 2009 - November 2010
Target Corporation August 2007 - June 2008
Ava Roasteria September 2006 - June 2007
RAWRAWRAWProduce April 2006 - April 2006
Skills
Windows 7, Troubleshooting, Hardware, Software Installation, Networking, Computer Repair, Computer Hardware, Network Administration, Security, Unix, Microsoft Office, Help Desk Support, Routers, Laptops, Technical Support, Server Administration, Windows Vista, Cisco IOS, Databases, Active Directory, Network Security, TCP/IP, DNS, VPN, Antivirus, Windows Server, Security+, Operating Systems, Customer Service, HTML, Software Documentation, Linux System..., Linux Desktop, JavaScript, Servers, Windows, Access, Inventory Management, Linux, Network Design, System Administration, Linux Server, Programming, Gentoo Linux, Blackberry Enterprise..., Blackberry, Mac OS, iOS, iPhone Support, Windows XP
Education
Independence University 2014 — 2015
Master of Information Systems, Information Technology
Stevens-Henager College 2010 — 2013
Bachelor of Science (BSc), Computer Science - Networking Emphasis
Highline Community College 2010 — 2010
GED, GED
Colby Fitzwater's Teleperformance, USA Experience August 2008 - March 2009
Job Support Center Analyst at Buchanan Technologies
Industry Telecommunications
Experience
Buchanan Technologies May 2015 - Present
Buchanan Technologies September 2014 - January 2015
The Reynolds and Reynolds Company September 2013 - September 2014
Time Warner Cable March 2013 - August 2013
Support.com February 2012 - March 2013
Sprint Nextel March 2010 - June 2011
Tazz Man Inc March 2009 - March 2010
Teleperformance USA August 2008 - March 2009
North Star Productions March 2004 - August 2008
1470 West October 2002 - May 2004
Skills
Entrepreneurship, Time Management, Customer Satisfaction, Live Sound, Windows, Customer Service, Strategic Planning, English, Computer Hardware, Computer Network..., Networking, Wireless Networking, Mac OS X, Linux, Virus Removal, OS X
Education
International College of Broadcasting 2004 — 2005
Associates Degree in Applied Science of Communication Arts, Recording and Video Production
Vandalia Butler High School 1998 — 2002
High School Diploma
Buchanan Technologies May 2015 - Present
Buchanan Technologies September 2014 - January 2015
The Reynolds and Reynolds Company September 2013 - September 2014
Time Warner Cable March 2013 - August 2013
Support.com February 2012 - March 2013
Sprint Nextel March 2010 - June 2011
Tazz Man Inc March 2009 - March 2010
Teleperformance USA August 2008 - March 2009
North Star Productions March 2004 - August 2008
1470 West October 2002 - May 2004
Skills
Entrepreneurship, Time Management, Customer Satisfaction, Live Sound, Windows, Customer Service, Strategic Planning, English, Computer Hardware, Computer Network..., Networking, Wireless Networking, Mac OS X, Linux, Virus Removal, OS X
Education
International College of Broadcasting 2004 — 2005
Associates Degree in Applied Science of Communication Arts, Recording and Video Production
Vandalia Butler High School 1998 — 2002
High School Diploma
David Minkus's Teleperformance, USA Experience 2000 - Present
Job Executive Vice President at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance USA 2000 - Present
JPMorgan Chase & Co. 1999 - 2000
PRC, LLC 1996 - 1999
Bank of America 1995 - 1996
Comerica Bank 1983 - 1995
Deloitte 1980 - 1983
Skills
Risk Management, Performance Improvement
Education
University of Pennsylvania - The Wharton School 1978 — 1980
Master of Business Administration (MBA), Accounting and Finance
Kalamazoo College 1974 — 1978
Bachelor of Arts (B.A.), Economics & English
Teleperformance USA 2000 - Present
JPMorgan Chase & Co. 1999 - 2000
PRC, LLC 1996 - 1999
Bank of America 1995 - 1996
Comerica Bank 1983 - 1995
Deloitte 1980 - 1983
Skills
Risk Management, Performance Improvement
Education
University of Pennsylvania - The Wharton School 1978 — 1980
Master of Business Administration (MBA), Accounting and Finance
Kalamazoo College 1974 — 1978
Bachelor of Arts (B.A.), Economics & English
Melissa Sudac's Teleperformance, USA Experience August 2014 - May 2015
Job Account Manager at Teleperformance, USA
Industry Consumer Services
Experience
Teleperformance May 2015 - Present
Mary Kay April 2011 - Present
Teleperformance, USA August 2014 - May 2015
Premier Education Group July 2013 - February 2014
Best Buy July 2013 - December 2013
3PL World Wide February 2002 - December 2009
Skills
Customer Service, Inventory Management, Call Centers, Event Planning, Account Management, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Sales, Microsoft Excel, Outlook, Leadership Development, Social Networking, Cosmetics, Social Media, Operations Management, E-commerce, Fragrance, Skin Care, Team Building, CRM, Coaching, Marketing
Education
Gateway Community College 2009 — 2009
Teleperformance May 2015 - Present
Mary Kay April 2011 - Present
Teleperformance, USA August 2014 - May 2015
Premier Education Group July 2013 - February 2014
Best Buy July 2013 - December 2013
3PL World Wide February 2002 - December 2009
Skills
Customer Service, Inventory Management, Call Centers, Event Planning, Account Management, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Sales, Microsoft Excel, Outlook, Leadership Development, Social Networking, Cosmetics, Social Media, Operations Management, E-commerce, Fragrance, Skin Care, Team Building, CRM, Coaching, Marketing
Education
Gateway Community College 2009 — 2009
Isham Crozier's Teleperformance, USA Experience August 2006 - February 2008
Job Visitors Assistant at Indianapolis Museum of Art
Industry Public Relations and Communications
Experience
Indy All Night October 2012 - March 2013
Indianapolis Museum of Art October 2010 - May 2011
Indiana Legal Services, Inc. November 2009 - March 2010
Teleperformance USA August 2006 - February 2008
Fazoli's Restaurant April 2005 - June 2006
Skills
Customer Service, Troubleshooting, Photoshop, Software Installation, Microsoft Office, Positivity, Self-starter, Adaptability, Personality Assessment, Constructive Feedback, Close Attention to..., Analytical Skills, Patience, Empathy, Tactical Planning, Vector Illustration, 70wpm Typing Speed
Education
Indiana University-Purdue University at Indianapolis 2008 — 2012
Indy All Night October 2012 - March 2013
Indianapolis Museum of Art October 2010 - May 2011
Indiana Legal Services, Inc. November 2009 - March 2010
Teleperformance USA August 2006 - February 2008
Fazoli's Restaurant April 2005 - June 2006
Skills
Customer Service, Troubleshooting, Photoshop, Software Installation, Microsoft Office, Positivity, Self-starter, Adaptability, Personality Assessment, Constructive Feedback, Close Attention to..., Analytical Skills, Patience, Empathy, Tactical Planning, Vector Illustration, 70wpm Typing Speed
Education
Indiana University-Purdue University at Indianapolis 2008 — 2012
Joseph Schulte's Teleperformance, USA Experience July 2009 - August 2011
Job Manager, Database Administration & IT Support at HandsOn Central Ohio
Industry Libraries
Experience
HandsOn Central Ohio May 2014 - Present
AmeriCorps Alums, Columbus June 2012 - June 2014
HandsOn Central Ohio August 2012 - May 2014
Columbus Metropolitan Library October 2011 - August 2012
HandsOn Central Ohio - Americorps Member September 2011 - August 2012
Teleperformance, USA July 2009 - August 2011
Skills
Research, Library, Cataloging, Library Science, Social Media, Information Literacy, Nonprofits, Public Speaking, Leadership, Grant Writing, Editing, Volunteer Management, Community Outreach, Program Development, Grants
Education
Kent State University 2008 — 2010
Master of Library & Information Science (MLIS), Cataloging and Metadata
The Ohio State University 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Wapakoneta
HandsOn Central Ohio May 2014 - Present
AmeriCorps Alums, Columbus June 2012 - June 2014
HandsOn Central Ohio August 2012 - May 2014
Columbus Metropolitan Library October 2011 - August 2012
HandsOn Central Ohio - Americorps Member September 2011 - August 2012
Teleperformance, USA July 2009 - August 2011
Skills
Research, Library, Cataloging, Library Science, Social Media, Information Literacy, Nonprofits, Public Speaking, Leadership, Grant Writing, Editing, Volunteer Management, Community Outreach, Program Development, Grants
Education
Kent State University 2008 — 2010
Master of Library & Information Science (MLIS), Cataloging and Metadata
The Ohio State University 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Wapakoneta
Christopher Derikart's Teleperformance, USA Experience August 2008 - April 2009
Job Vice President of Analytics at PlusOne Communications
Industry Information Technology and Services
Experience
PlusOne Communications December 2012 - Present
Plus One Communications June 2010 - December 2012
PlusOne Communications April 2009 - June 2010
Teleperformance USA August 2008 - April 2009
Teleperformance, USA September 2007 - August 2008
Calltech Communications September 2005 - August 2007
CallTech Communications December 2004 - September 2005
Skills
Call Center, Customer Experience, Performance Management, Customer Satisfaction, Customer Service, Team Leadership, Access, Project Management, Operations Management, Outsourcing, CRM, Business Analysis, Workforce Management, Quality Assurance, Leadership, Call Centers, Process Improvement, Vendor Management, Management, Data Analysis, Analytics, Business Process..., Analysis, Business Intelligence, Cross-functional Team..., Troubleshooting, Salesforce.com, Strategic Planning, Visio
Education
Indiana University of Pennsylvania 1998 — 2004
BS, MIS
PlusOne Communications December 2012 - Present
Plus One Communications June 2010 - December 2012
PlusOne Communications April 2009 - June 2010
Teleperformance USA August 2008 - April 2009
Teleperformance, USA September 2007 - August 2008
Calltech Communications September 2005 - August 2007
CallTech Communications December 2004 - September 2005
Skills
Call Center, Customer Experience, Performance Management, Customer Satisfaction, Customer Service, Team Leadership, Access, Project Management, Operations Management, Outsourcing, CRM, Business Analysis, Workforce Management, Quality Assurance, Leadership, Call Centers, Process Improvement, Vendor Management, Management, Data Analysis, Analytics, Business Process..., Analysis, Business Intelligence, Cross-functional Team..., Troubleshooting, Salesforce.com, Strategic Planning, Visio
Education
Indiana University of Pennsylvania 1998 — 2004
BS, MIS
April Caldwell's Teleperformance, USA Experience January 2012 - July 2014
Job Tier III Tech Support at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable October 2014 - Present
Teleperformance, USA January 2012 - July 2014
COMFORT HOME HEALTH CARE, INC July 2010 - August 2010
US Census Bureau March 2010 - May 2010
Skills
Healthcare
Education
Franklin University 2009 — 2011
Information Technology
Kaplan College 2008 — 2009
Computer Support Technician Diploma
Time Warner Cable October 2014 - Present
Teleperformance, USA January 2012 - July 2014
COMFORT HOME HEALTH CARE, INC July 2010 - August 2010
US Census Bureau March 2010 - May 2010
Skills
Healthcare
Education
Franklin University 2009 — 2011
Information Technology
Kaplan College 2008 — 2009
Computer Support Technician Diploma
Jamie Mehic's Teleperformance, USA Experience 2005 - 2006
Job at
Industry Transportation/Trucking/Railroad
Experience
Corporate Transit of America February 2014 - Present
Corporate Transit of America October 2007 - February 2014
Teleperformance, USA 2005 - 2006
The Ohio State University Medical Center 2003 - 2005
Skills
Data Entry, Outlook, Customer Service, Team Leadership, Logistics, Troubleshooting, Operations Management, Transportation, Transportation..., Management, Payroll, Accounting, Billing, Transportation Planning, Microsoft Excel, Microsoft Office, Internet, Social Media, Social Networking, Dispatching
Education
University of Phoenix 2007 — 2009
Health Care Administration
Hocking College 1998 — 1998
EMT, Emergency Medical Tech
Corporate Transit of America February 2014 - Present
Corporate Transit of America October 2007 - February 2014
Teleperformance, USA 2005 - 2006
The Ohio State University Medical Center 2003 - 2005
Skills
Data Entry, Outlook, Customer Service, Team Leadership, Logistics, Troubleshooting, Operations Management, Transportation, Transportation..., Management, Payroll, Accounting, Billing, Transportation Planning, Microsoft Excel, Microsoft Office, Internet, Social Media, Social Networking, Dispatching
Education
University of Phoenix 2007 — 2009
Health Care Administration
Hocking College 1998 — 1998
EMT, Emergency Medical Tech
Antonio Walker's Teleperformance, USA Experience May 2006 - May 2009
Job Inventory Control Associate at The Home Depot
Industry Logistics and Supply Chain
Experience
The Home Depot March 2014 - Present
Central Casting July 2009 - 2014
Target August 2012 - March 2013
Valbin Corporation May 2009 - July 2009
Teleperformance, USA May 2006 - May 2009
United States Marine Corps July 1998 - July 2003
United States Marine Corps July 1998 - July 2003
Skills
Technical Support, Routers, Servers, Customer Service, Microsoft Office, Customer Satisfaction, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Outlook, Social Media, Event Planning, Leadership
Education
University of Redlands 2011 — 2013
M.A., Management
Georgia Southwestern State University
BA, Drama and Dramatics/Theatre Arts, General
The Home Depot March 2014 - Present
Central Casting July 2009 - 2014
Target August 2012 - March 2013
Valbin Corporation May 2009 - July 2009
Teleperformance, USA May 2006 - May 2009
United States Marine Corps July 1998 - July 2003
United States Marine Corps July 1998 - July 2003
Skills
Technical Support, Routers, Servers, Customer Service, Microsoft Office, Customer Satisfaction, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Outlook, Social Media, Event Planning, Leadership
Education
University of Redlands 2011 — 2013
M.A., Management
Georgia Southwestern State University
BA, Drama and Dramatics/Theatre Arts, General
suzanne kiesler's Teleperformance, USA Experience April 2004 - November 2004
Job Student at Kaplan University
Industry Hospital & Health Care
Experience
Actively seeking employment July 2009 - Present
NSU Corporation July 2005 - April 2009
Teleperformance USA April 2004 - November 2004
Royal Temporary Services September 2003 - November 2003
Skills
Excel, Word, PowerPoint, Customer Service, Research, Access, Microsoft Office, Quality Assurance, Teamwork, Administration
Education
Kaplan University 2011 — 2013
Associate, Science Healthcare Information Technology
University of Phoenix 2009 — 2011
Associate, Healthcare Adminstration Pharmacy Practices
EKG Technician Sinclair Community College
Phlebotomy Sinclair Community College
Wayne High School
2009 - 2011 University of Phoenix Online
AAHCA/PP Associate of Arts Healthcare, Administration Pharmacy Practice
Sinclair Community College
Actively seeking employment July 2009 - Present
NSU Corporation July 2005 - April 2009
Teleperformance USA April 2004 - November 2004
Royal Temporary Services September 2003 - November 2003
Skills
Excel, Word, PowerPoint, Customer Service, Research, Access, Microsoft Office, Quality Assurance, Teamwork, Administration
Education
Kaplan University 2011 — 2013
Associate, Science Healthcare Information Technology
University of Phoenix 2009 — 2011
Associate, Healthcare Adminstration Pharmacy Practices
EKG Technician Sinclair Community College
Phlebotomy Sinclair Community College
Wayne High School
2009 - 2011 University of Phoenix Online
AAHCA/PP Associate of Arts Healthcare, Administration Pharmacy Practice
Sinclair Community College
Sandi H.'s Teleperformance, USA Experience November 2013 - April 2015
Job ChickfilA
Industry Philanthropy
Experience
Chick-Fil- A, Bristol,VA June 2015 - Present
Hendricks Consulting October 2011 - Present
Bristol Tennessee City Schools March 2008 - Present
Teleperformance, USA November 2013 - April 2015
Highlands Union Bank June 2012 - August 2013
Belk Department Store October 2011 - August 2012
Girls Inc May 2003 - October 2003
Butler Mfg January 1995 - January 2002
Skills
Conflict Resolution, Microsoft Office, Steel Detailing, Civil Drafting, ISO standards, Empowerment, Community Outreach, CAD, Listening Skills, Social Networking, Writing, Event Planning, Teaching, Research, PowerPoint, Administration, Customer Service, Public Speaking, Fundraising, Editing, Nonprofits, Leadership
Education
King College 2009 — 2010
Asbury Theological Seminary 2003 — 2005
Courses Towards Masters of Divinity
King College 1998 — 2002
B.A
Chick-Fil- A, Bristol,VA June 2015 - Present
Hendricks Consulting October 2011 - Present
Bristol Tennessee City Schools March 2008 - Present
Teleperformance, USA November 2013 - April 2015
Highlands Union Bank June 2012 - August 2013
Belk Department Store October 2011 - August 2012
Girls Inc May 2003 - October 2003
Butler Mfg January 1995 - January 2002
Skills
Conflict Resolution, Microsoft Office, Steel Detailing, Civil Drafting, ISO standards, Empowerment, Community Outreach, CAD, Listening Skills, Social Networking, Writing, Event Planning, Teaching, Research, PowerPoint, Administration, Customer Service, Public Speaking, Fundraising, Editing, Nonprofits, Leadership
Education
King College 2009 — 2010
Asbury Theological Seminary 2003 — 2005
Courses Towards Masters of Divinity
King College 1998 — 2002
B.A
Gregory Fielding's Teleperformance, USA Experience March 2005 - August 2006
Job Graduate from Idaho State University
Industry Computer Software
Experience
Idaho State University November 2012 - December 2012
Idaho State University August 2012 - December 2012
Idaho State University February 2012 - February 2012
Idaho State University January 2012 - January 2012
Golden Corral 2007 - 2012
Idaho State University November 2011 - November 2011
Teleperformance USA March 2005 - August 2006
S&H inc / Harman's (Kentucky Fried Chicken) July 1996 - April 2004
Skills
Java, C++, Perl, Linux, Software Development
Education
Idaho State University
Bachelor of Science (BS), Computer Science
Idaho State University November 2012 - December 2012
Idaho State University August 2012 - December 2012
Idaho State University February 2012 - February 2012
Idaho State University January 2012 - January 2012
Golden Corral 2007 - 2012
Idaho State University November 2011 - November 2011
Teleperformance USA March 2005 - August 2006
S&H inc / Harman's (Kentucky Fried Chicken) July 1996 - April 2004
Skills
Java, C++, Perl, Linux, Software Development
Education
Idaho State University
Bachelor of Science (BS), Computer Science
Ian Sweigart's Teleperformance, USA Experience September 2013 - Present
Job Xbox Hardware & Networking Support Specialist
Industry Computer Networking
Experience
Teleperformance, USA September 2013 - Present
iMarshalls January 2013 - June 2013
Data Direct Enterprises Corp June 1996 - May 2009
Skills
C, C++, Java, Windows, Microsoft Office, Linux, HTML, Network Security, Computer Security, Microsoft Excel, PowerPoint, Microsoft Word, Programming, PHP, Customer Service, JavaScript, System Administration, Computer Hardware, Troubleshooting, Windows 7, Security
Education
Keiser University-Ft Lauderdale 2011 — 2013
Bachelor of Science (B.S.), Cyber Forensics / Information Security
Keiser University-Ft Lauderdale 2001 — 2003
Associate of Science (A.S.), Computer Programming
Teleperformance, USA September 2013 - Present
iMarshalls January 2013 - June 2013
Data Direct Enterprises Corp June 1996 - May 2009
Skills
C, C++, Java, Windows, Microsoft Office, Linux, HTML, Network Security, Computer Security, Microsoft Excel, PowerPoint, Microsoft Word, Programming, PHP, Customer Service, JavaScript, System Administration, Computer Hardware, Troubleshooting, Windows 7, Security
Education
Keiser University-Ft Lauderdale 2011 — 2013
Bachelor of Science (B.S.), Cyber Forensics / Information Security
Keiser University-Ft Lauderdale 2001 — 2003
Associate of Science (A.S.), Computer Programming
Lisa Dingwall's Teleperformance, USA Experience May 2006 - September 2006
Job Process Analyst at Teleperformance
Industry Telecommunications
Experience
Teleperformance June 2013 - Present
Teleperformance October 2006 - May 2013
Teleperformance, USA May 2006 - September 2006
Ministry of Education of Rep of Trinidad and Tobago November 1996 - July 2005
Skills
COPC, Leadership, Quality Assurance, Call Centers, Workforce Management, Program Management, CRM, Contact Centers, Customer Experience, Call Center Development, Six Sigma, Process Improvement, Analysis, Management, Quality Management, BPO, Outsourcing
Education
Microsoft and Six Sigma Certifications 2012 — 2013
Certifications
ITT Technical Institute-Fort Lauderdale 2007 — 2010
Bachelor's Degree, Information Technology - Information Systems Security
ITT Technical Institute, Fort Lauderdale, Florida 2007 — 2008
Associate's Degree, Information Technology - Computer Network Systems
Teleperformance June 2013 - Present
Teleperformance October 2006 - May 2013
Teleperformance, USA May 2006 - September 2006
Ministry of Education of Rep of Trinidad and Tobago November 1996 - July 2005
Skills
COPC, Leadership, Quality Assurance, Call Centers, Workforce Management, Program Management, CRM, Contact Centers, Customer Experience, Call Center Development, Six Sigma, Process Improvement, Analysis, Management, Quality Management, BPO, Outsourcing
Education
Microsoft and Six Sigma Certifications 2012 — 2013
Certifications
ITT Technical Institute-Fort Lauderdale 2007 — 2010
Bachelor's Degree, Information Technology - Information Systems Security
ITT Technical Institute, Fort Lauderdale, Florida 2007 — 2008
Associate's Degree, Information Technology - Computer Network Systems
Debbin Larson's Teleperformance, USA Experience February 2006 - May 2006
Job Employee at Express Personnel Services
Industry Sports
Experience
Express Personnel Services May 2008 - Present
All American Cleaning and Restoration May 2008 - June 2012
Stock Building Supply June 2007 - January 2008
Teleperformance, USA February 2006 - May 2006
Skills
Microsoft Office, Event Management, PowerPoint, Confidentiality, Problem Solving, Building Maintenance, Presentation Development, Online Research, Speech Writing, Customer Service, Physical Education, Sports Management, Injury Prevention, Cpr Certified, First Aid, Construction, Restoration, Ethical Decision Making, Abstracting, Reading Comprehension, Presentations, Sales, Customer Satisfaction, Sports, Highly personable, Event Planning, Team Building, Building Materials
Education
Idaho State University 2006 — 2012
Bachelor of Education, Sports management, senior
Hillcrest high school 2001 — 2005
Express Personnel Services May 2008 - Present
All American Cleaning and Restoration May 2008 - June 2012
Stock Building Supply June 2007 - January 2008
Teleperformance, USA February 2006 - May 2006
Skills
Microsoft Office, Event Management, PowerPoint, Confidentiality, Problem Solving, Building Maintenance, Presentation Development, Online Research, Speech Writing, Customer Service, Physical Education, Sports Management, Injury Prevention, Cpr Certified, First Aid, Construction, Restoration, Ethical Decision Making, Abstracting, Reading Comprehension, Presentations, Sales, Customer Satisfaction, Sports, Highly personable, Event Planning, Team Building, Building Materials
Education
Idaho State University 2006 — 2012
Bachelor of Education, Sports management, senior
Hillcrest high school 2001 — 2005
Amanda Loveless's Teleperformance, USA Experience January 2011 - June 2011
Job Work at home
Industry Telecommunications
Experience
Dillards August 2014 - April 2015
Syringa Networks September 2012 - August 2014
Applebee's June 2011 - July 2012
Teleperformance, USA January 2011 - June 2011
Skills
Customer Service, Time Management, Recruiting, Data Entry, Employee Relations, Human Resources, Customer Satisfaction, Training, Telephone Skills, Hiring, Onboarding, Applicant Tracking..., Microsoft Office, Microsoft Word, Call Centers, Software Documentation, Microsoft Excel, PowerPoint, Team Building, Sales
Education
Idaho State University 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Dillards August 2014 - April 2015
Syringa Networks September 2012 - August 2014
Applebee's June 2011 - July 2012
Teleperformance, USA January 2011 - June 2011
Skills
Customer Service, Time Management, Recruiting, Data Entry, Employee Relations, Human Resources, Customer Satisfaction, Training, Telephone Skills, Hiring, Onboarding, Applicant Tracking..., Microsoft Office, Microsoft Word, Call Centers, Software Documentation, Microsoft Excel, PowerPoint, Team Building, Sales
Education
Idaho State University 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Matthew Seegmiller's Teleperformance, USA Experience June 2012 - September 2012
Job Student at ITT Technical InstituteMurray
Industry Computer Networking
Experience
Elwood Staffing December 2012 - August 2014
Teleperformance, USA June 2012 - September 2012
Ross Stores July 2010 - December 2011
Skills
Positive Team Player, Dependable Team Player, Track Record Of..., Track Record Of Success, Enjoyable, Managerial, Training, Effectiveness, Timely Decision Making, Close Attention to..., Eidetic Memory, Master Communicator, Advanced Organization
Education
ITT Technical Institute-Murray 2011 — 2013
Elwood Staffing December 2012 - August 2014
Teleperformance, USA June 2012 - September 2012
Ross Stores July 2010 - December 2011
Skills
Positive Team Player, Dependable Team Player, Track Record Of..., Track Record Of Success, Enjoyable, Managerial, Training, Effectiveness, Timely Decision Making, Close Attention to..., Eidetic Memory, Master Communicator, Advanced Organization
Education
ITT Technical Institute-Murray 2011 — 2013
Steven J Brown's Teleperformance, USA Experience May 2006 - November 2009
Job Customer Service Professional
Industry Consumer Services
Experience
Brain Host February 2012 - March 2012
Highland Square PC Guys November 2009 - January 2012
Teleperformance USA May 2006 - November 2009
Education
Kent State University 1999 — 2004
Bachelor's of Science in Education
Brain Host February 2012 - March 2012
Highland Square PC Guys November 2009 - January 2012
Teleperformance USA May 2006 - November 2009
Education
Kent State University 1999 — 2004
Bachelor's of Science in Education
Brittany Miles's Teleperformance, USA Experience August 2007 - April 2008
Job Corrections Officer at NeoCap
Industry Law Enforcement
Experience
NeoCap July 2012 - Present
West Corporation Revenue Generation April 2008 - July 2012
Teleperformance, USA August 2007 - April 2008
Skills
Cpr Certified, First Aid
Education
Kent State University at Trumbull 2007 — 2013
Bachelor of Applied Science (5 classes left), Criminal Justice/Safety Studies
Warren G Harding High School 2003 — 2007
Diploma, College Prep
NeoCap July 2012 - Present
West Corporation Revenue Generation April 2008 - July 2012
Teleperformance, USA August 2007 - April 2008
Skills
Cpr Certified, First Aid
Education
Kent State University at Trumbull 2007 — 2013
Bachelor of Applied Science (5 classes left), Criminal Justice/Safety Studies
Warren G Harding High School 2003 — 2007
Diploma, College Prep
Joshua Walls's Teleperformance, USA Experience 2012 - 2012
Job Computer Networking Professional
Industry Computer Networking
Experience
Abercrombie & Fitch July 2012 - October 2012
Teleperformance, USA 2012 - 2012
Education
ITT Technical Institute-Hilliard 2012 — 2014
Bachelor of Laws (LL.B.), Criminal Justice and Corrections
Abercrombie & Fitch July 2012 - October 2012
Teleperformance, USA 2012 - 2012
Education
ITT Technical Institute-Hilliard 2012 — 2014
Bachelor of Laws (LL.B.), Criminal Justice and Corrections
Thomas Mendivil's Teleperformance, USA Experience March 2013 - Present
Job Quality Assurance Analyst at Teleperformance, USA
Industry Insurance
Experience
Teleperformance, USA March 2013 - Present
American Income Life September 2012 - January 2013
Kroger April 2010 - November 2012
Skills
Telephone Skills, Customer Service, Project Planning, Outlook, Microsoft Word, Data Entry, Time Management, Strategic Financial..., Management, Access, Customer Satisfaction
Education
Wright State University 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Fullerton College 2007 — 2010
Associate of Arts (A.A.), Interdisciplinary Studies focusing on Arts and Human Expression
Teleperformance, USA March 2013 - Present
American Income Life September 2012 - January 2013
Kroger April 2010 - November 2012
Skills
Telephone Skills, Customer Service, Project Planning, Outlook, Microsoft Word, Data Entry, Time Management, Strategic Financial..., Management, Access, Customer Satisfaction
Education
Wright State University 2010 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Fullerton College 2007 — 2010
Associate of Arts (A.A.), Interdisciplinary Studies focusing on Arts and Human Expression
Kenneth Flythe's Teleperformance, USA Experience May 2013 - November 2013
Job CSR at Knology/WOW!
Industry Telecommunications
Experience
Teleperformance, USA May 2013 - November 2013
Knology/WOW! September 2012 - April 2013
Comcast September 2010 - January 2012
Education
Georgia Military College-Augusta Campus 2006 — 2010
n/a, General Studies
Greenbrier High School 2002 — 2006
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Teleperformance, USA May 2013 - November 2013
Knology/WOW! September 2012 - April 2013
Comcast September 2010 - January 2012
Education
Georgia Military College-Augusta Campus 2006 — 2010
n/a, General Studies
Greenbrier High School 2002 — 2006
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Brenna Scott's Teleperformance, USA Experience July 2006 - January 2012
Job Instructor at Allstate
Industry Insurance
Experience
Allstate January 2012 - Present
Teleperformance, USA July 2006 - January 2012
Wal-Mart May 2005 - July 2006
Skills
Customer Service, Training, Management, Customer Satisfaction, Leadership, Sales, Team Building, Outlook, Process Improvement, Data Entry
Education
Idaho State University 2006 — 2007
Work in Progress, Business Administration and Management, General
Burley High School 2002 — 2005
Allstate January 2012 - Present
Teleperformance, USA July 2006 - January 2012
Wal-Mart May 2005 - July 2006
Skills
Customer Service, Training, Management, Customer Satisfaction, Leadership, Sales, Team Building, Outlook, Process Improvement, Data Entry
Education
Idaho State University 2006 — 2007
Work in Progress, Business Administration and Management, General
Burley High School 2002 — 2005
Eric Moyer's Teleperformance, USA Experience May 2009 - April 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
JC Penney via Randstad October 2013 - January 2014
Time Warner Cable April 2011 - September 2013
Teleperformance, USA May 2009 - April 2011
Teleperformance, USA November 2008 - May 2009
Skills
Computers, Networking, Customer Service, IT Solutions, Help Desk Support, Call Centers, Computer Building, Chat, Web Chat, Proficient Typing Skills, Typing, Computer Proficiency, Computer Maintenance, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Telecommunications, Billing Systems, Sales, Information Technology, Customer Support, Cable Television, Cable Networks, VoIP, Internet Services, Cable Modems, Routers, Wireless Networking, Wireless Routers, Customer Escalation..., Escalations Management, Escalation Resolution, Computer Repair, Hardware Installation, Hardware Diagnostics, Hardware Support, IT Hardware Support, Software Installation, Computer Security, Router Configuration, Technical Support
Education
My Computer Career 2013 — 2014
CompTIA Certifications, A+ and Network+
Harrisburg Area Community College 2007 — 2007
GED, GED
JC Penney via Randstad October 2013 - January 2014
Time Warner Cable April 2011 - September 2013
Teleperformance, USA May 2009 - April 2011
Teleperformance, USA November 2008 - May 2009
Skills
Computers, Networking, Customer Service, IT Solutions, Help Desk Support, Call Centers, Computer Building, Chat, Web Chat, Proficient Typing Skills, Typing, Computer Proficiency, Computer Maintenance, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Telecommunications, Billing Systems, Sales, Information Technology, Customer Support, Cable Television, Cable Networks, VoIP, Internet Services, Cable Modems, Routers, Wireless Networking, Wireless Routers, Customer Escalation..., Escalations Management, Escalation Resolution, Computer Repair, Hardware Installation, Hardware Diagnostics, Hardware Support, IT Hardware Support, Software Installation, Computer Security, Router Configuration, Technical Support
Education
My Computer Career 2013 — 2014
CompTIA Certifications, A+ and Network+
Harrisburg Area Community College 2007 — 2007
GED, GED
Han Qi's Teleperformance, USA Experience July 2004 - June 2011
Job Senior Financial Analyst at Alliance Data
Industry Accounting
Experience
Alliance Data October 2011 - Present
Teleperformance, USA July 2004 - June 2011
Industrial and Commercial Bank of China July 1993 - February 1998
Education
Franklin University 2002 — 2004
Bachelor's Degree, Accounting, 4.0 Summa Cume Laude
Alliance Data October 2011 - Present
Teleperformance, USA July 2004 - June 2011
Industrial and Commercial Bank of China July 1993 - February 1998
Education
Franklin University 2002 — 2004
Bachelor's Degree, Accounting, 4.0 Summa Cume Laude
Frantz Jean Baptiste's Teleperformance, USA Experience Office 365 Support EngineerTeleperformanceAugust 2010 - Present
Job Technical Support Engineer at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA Office 365 Support EngineerTeleperformanceAugust 2010 - Present
Skills
Office 365, Exchange Server 2003, Exchange Server 2007, Exchange 2010, Windows PowerShell, SharePoint Server, OneDrive for Business, Windows 7, Windows Server, Customer Service
Education
Kaplan University 2010 — 2012
Bachelor’s Degree, Multiplatform software Development
Keiser University-Ft Lauderdale 2005 — 2007
Associate's degree, Computer Networking and Security Management
Teleperformance, USA Office 365 Support EngineerTeleperformanceAugust 2010 - Present
Skills
Office 365, Exchange Server 2003, Exchange Server 2007, Exchange 2010, Windows PowerShell, SharePoint Server, OneDrive for Business, Windows 7, Windows Server, Customer Service
Education
Kaplan University 2010 — 2012
Bachelor’s Degree, Multiplatform software Development
Keiser University-Ft Lauderdale 2005 — 2007
Associate's degree, Computer Networking and Security Management
Thomas Moskal's Teleperformance, USA Experience July 2013 - Present
Job Contact Center Manager at Teleperformance, USA
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA July 2013 - Present
Teleperformance, USA March 2012 - July 2013
Teleperformance, USA March 2011 - March 2012
Teleperformance, USA February 2009 - March 2011
Teleperformance, USA August 2007 - February 2009
Education
ITT Technical Institute-Getzville 2005 — 2007
Associate of Occupational Studies, Computer Systems Networking and Telecommunications
Teleperformance, USA July 2013 - Present
Teleperformance, USA March 2012 - July 2013
Teleperformance, USA March 2011 - March 2012
Teleperformance, USA February 2009 - March 2011
Teleperformance, USA August 2007 - February 2009
Education
ITT Technical Institute-Getzville 2005 — 2007
Associate of Occupational Studies, Computer Systems Networking and Telecommunications
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY