Telerx Company
Industry: Company
DescriptionHeadquarters: Horsham Township, Pennsylvania, United States Founded: 1980 Parent organizations: Merck & Co., HCL America, Inc.
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Telerx Employees
Employee
Years
Job
Industry
Stephine Twitty Stephine Twitty's Telerx Experience April 2015 - Present
Job Business Administration Graduate
Industry Retail
Experience
Telerx April 2015 - Present
Target October 2012 - April 2015
Gardner Webb Women's Basketball August 2007 - March 2011
Skills
Retail, Microsoft Office, PowerPoint, Customer Service, Sales, Coaching, Higher Education, Leadership, Team Building, Inventory Management, Leadership Development, Microsoft Word, Microsoft Excel, Teamwork
Education
Gardner-Webb University 2007 — 2011
Bachelor's of Science, Business Administration
Telerx April 2015 - Present
Target October 2012 - April 2015
Gardner Webb Women's Basketball August 2007 - March 2011
Skills
Retail, Microsoft Office, PowerPoint, Customer Service, Sales, Coaching, Higher Education, Leadership, Team Building, Inventory Management, Leadership Development, Microsoft Word, Microsoft Excel, Teamwork
Education
Gardner-Webb University 2007 — 2011
Bachelor's of Science, Business Administration
Andres Bustillos Andres Bustillos's Telerx Experience July 2013 - Present
Job I just need someone to give me that one opportunity to blow their mindsinnovation is powerful
Industry Computer Software
Experience
Sitel April 2015 - Present
TeleTech January 2015 - Present
Telerx July 2013 - Present
Dish Network February 2013 - June 2013
TeleTech October 2012 - January 2013
State Farm April 2012 - October 2012
Kelly Services November 2011 - March 2012
Teleperformance, USA January 2011 - October 2011
AFFINA May 2010 - December 2010
Alorica July 2009 - March 2010
Skills
C++, C#, Customer Service, JavaScript, Java, HTML, HTML5, ASP.NET, Microsoft SQL Server, Visual Basic, Visual Studio, Python, Microsoft Office, Computer Networking, Network Security, Technical Support, Networking, Hardware, Programming, Troubleshooting, Software Development, CSS, Windows, SQL, Software Installation, Customer Satisfaction, MySQL, Call Centers, PHP, Software Documentation, Computer Science, Databases, Eclipse, Computer Hardware, XML, Operating Systems, .NET, Web Development, Access, SDLC, Windows 7, Android, Oracle, jQuery, Software Engineering, Windows XP, VB.NET, C, Training, CRM
Education
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
El Paso Community College 2006 — 2012
Computer Science
Sitel April 2015 - Present
TeleTech January 2015 - Present
Telerx July 2013 - Present
Dish Network February 2013 - June 2013
TeleTech October 2012 - January 2013
State Farm April 2012 - October 2012
Kelly Services November 2011 - March 2012
Teleperformance, USA January 2011 - October 2011
AFFINA May 2010 - December 2010
Alorica July 2009 - March 2010
Skills
C++, C#, Customer Service, JavaScript, Java, HTML, HTML5, ASP.NET, Microsoft SQL Server, Visual Basic, Visual Studio, Python, Microsoft Office, Computer Networking, Network Security, Technical Support, Networking, Hardware, Programming, Troubleshooting, Software Development, CSS, Windows, SQL, Software Installation, Customer Satisfaction, MySQL, Call Centers, PHP, Software Documentation, Computer Science, Databases, Eclipse, Computer Hardware, XML, Operating Systems, .NET, Web Development, Access, SDLC, Windows 7, Android, Oracle, jQuery, Software Engineering, Windows XP, VB.NET, C, Training, CRM
Education
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
Park University 2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
El Paso Community College 2006 — 2012
Computer Science
Laura Winchester Laura Winchester's Telerx Experience June 2012 - April 2014
Job Customer Experience Specialist Quality at Telerx
Industry Outsourcing/Offshoring
Experience
FleetNet America Inc April 2014 - Present
Telerx June 2012 - April 2014
Skills
Call Centers, Quality Assurance, Retail Sales, Customer Service, Supervisory Experience, Customer Experience, Time Management, Customer Satisfaction, Customer Retention, Employee Training, Contact Centers, CRM
Education
Gardner-Webb University 2003 — 2004
FleetNet America Inc April 2014 - Present
Telerx June 2012 - April 2014
Skills
Call Centers, Quality Assurance, Retail Sales, Customer Service, Supervisory Experience, Customer Experience, Time Management, Customer Satisfaction, Customer Retention, Employee Training, Contact Centers, CRM
Education
Gardner-Webb University 2003 — 2004
Colleen Barker Colleen Barker's Telerx Experience 2010 - 2012
Job Medical Information Manager at Teva Pharmaceuticals
Industry Pharmaceuticals
Experience
Teva Pharmaceuticals November 2014 - Present
Ashfield Commercial & Ashfield Medical Information January 2014 - June 2014
Otsuka Pharmaceutical Companies (U.S.) February 2013 - November 2013
The Judge Group July 2012 - January 2013
PITC April 2012 - August 2012
Telerx 2010 - 2012
Skills
Microsoft Word, Microsoft Office, Project Management, Adverse Event Reporting, Drug Safety, Document Management, Laboratory, Customer Service
Education
University of the Sciences in Philadelphia 2001 — 2005
Doctor of Pharmacy (PharmD), Pharmacy, 3,78
Indiana Wesleyan University 1994 — 1998
Bachelor's degree, Biology/Psychology, 3.5
Teva Pharmaceuticals November 2014 - Present
Ashfield Commercial & Ashfield Medical Information January 2014 - June 2014
Otsuka Pharmaceutical Companies (U.S.) February 2013 - November 2013
The Judge Group July 2012 - January 2013
PITC April 2012 - August 2012
Telerx 2010 - 2012
Skills
Microsoft Word, Microsoft Office, Project Management, Adverse Event Reporting, Drug Safety, Document Management, Laboratory, Customer Service
Education
University of the Sciences in Philadelphia 2001 — 2005
Doctor of Pharmacy (PharmD), Pharmacy, 3,78
Indiana Wesleyan University 1994 — 1998
Bachelor's degree, Biology/Psychology, 3.5
Heather Yingling Heather Yingling's Telerx Experience June 2009 - October 2012
Job Inbound Sales Representative at Wells Fargo
Industry Consumer Services
Experience
Wells Fargo April 2014 - Present
Harbortouch October 2012 - October 2013
Telerx June 2009 - October 2012
Skills
Customer Service, Customer Satisfaction, Call Centers, Social Media, Long-term Customer..., Sales, Windows, Microsoft Office, Mac, Apple Safari, Risk Management, Credit Risk, Risk Assessment, Risk Analysis, Communication, Teamwork
Education
Drexel University 2013 — 2016
Bachelor's degree, Communication, General
Lehigh Carbon Community College 2010 — 2013
Associate's degree, Journalism
Wells Fargo April 2014 - Present
Harbortouch October 2012 - October 2013
Telerx June 2009 - October 2012
Skills
Customer Service, Customer Satisfaction, Call Centers, Social Media, Long-term Customer..., Sales, Windows, Microsoft Office, Mac, Apple Safari, Risk Management, Credit Risk, Risk Assessment, Risk Analysis, Communication, Teamwork
Education
Drexel University 2013 — 2016
Bachelor's degree, Communication, General
Lehigh Carbon Community College 2010 — 2013
Associate's degree, Journalism
Terpsi Ernst Terpsi Ernst's Telerx Experience January 1997 - January 1999
Job Mailroom Clerk at Novitex
Industry Consumer Services
Experience
Novitex April 2015 - Present
Pantry 1 July 2012 - Present
Applied Separations, Inc August 2008 - January 2011
Terpsi's Cleaning January 2004 - July 2007
Kelly Services January 2001 - December 2003
World of Color January 1999 - January 2001
Telerx January 1997 - January 1999
Skills
High Organizational..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, AP/AR, Business Correspondence, Filing, Leadership, Team-oriented, Dependable Team Player, Communication, Problem Solving, Flexible, Analytical Skills, Cash Handling Experience, Easily Adaptable, Learning Quickly, Customer Service, Sales, Data Entry, Time Management, Telephone Skills, Customer Satisfaction, Invoicing, Human Resources
Education
DeVry University 2012 — 2014
Bachelor of Science, Business Administration and Technical Management
Northampton Community College 1990 — 2000
Associate of Arts (A.A.), General Studies
Novitex April 2015 - Present
Pantry 1 July 2012 - Present
Applied Separations, Inc August 2008 - January 2011
Terpsi's Cleaning January 2004 - July 2007
Kelly Services January 2001 - December 2003
World of Color January 1999 - January 2001
Telerx January 1997 - January 1999
Skills
High Organizational..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, AP/AR, Business Correspondence, Filing, Leadership, Team-oriented, Dependable Team Player, Communication, Problem Solving, Flexible, Analytical Skills, Cash Handling Experience, Easily Adaptable, Learning Quickly, Customer Service, Sales, Data Entry, Time Management, Telephone Skills, Customer Satisfaction, Invoicing, Human Resources
Education
DeVry University 2012 — 2014
Bachelor of Science, Business Administration and Technical Management
Northampton Community College 1990 — 2000
Associate of Arts (A.A.), General Studies
Ronda Diez Ronda Diez's Telerx Experience October 2013 - Present
Job RN, BSN & Independent Beauty Consultant Mary Kay Inc.
Industry Pharmaceuticals
Experience
Telerx October 2013 - Present
Mary Kay Inc. May 2013 - Present
Telerx November 2008 - March 2013
Gaston County Health Department 1999 - 2007
Skills
Nursing, Customer Service, Software Documentation, Training, Team Building, Leadership, Coaching, Leadership Development, PowerPoint, Strategic Planning, Hospitals, Healthcare, Public Speaking, Call Centers, Healthcare Information..., Microsoft Office, Team Leadership, Staff Development, Nursing Care, Public Health, Medical Records, Medical Terminology, Patient Education, Cpr Certified, Teaching, EKG, Nursing Education, Direct Patient Care, Medical/Surgical, Documentations, Healthcare Industry, Vital Signs, Interviews, Troubleshooting, Medication..., New Business Development, Recruiting, Orthopedic, Performance Improvement, Wound Care, Customer Experience, Home Care, Phlebotomy, Medicaid, Medicare, Quality Assurance, Quality Patient Care, Patient Advocacy, Inpatient, Managed Care
Education
University of North Carolina at Charlotte 1993 — 1995
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Gaston College 1991 — 1993
Pre-Nursing Studies
Telerx October 2013 - Present
Mary Kay Inc. May 2013 - Present
Telerx November 2008 - March 2013
Gaston County Health Department 1999 - 2007
Skills
Nursing, Customer Service, Software Documentation, Training, Team Building, Leadership, Coaching, Leadership Development, PowerPoint, Strategic Planning, Hospitals, Healthcare, Public Speaking, Call Centers, Healthcare Information..., Microsoft Office, Team Leadership, Staff Development, Nursing Care, Public Health, Medical Records, Medical Terminology, Patient Education, Cpr Certified, Teaching, EKG, Nursing Education, Direct Patient Care, Medical/Surgical, Documentations, Healthcare Industry, Vital Signs, Interviews, Troubleshooting, Medication..., New Business Development, Recruiting, Orthopedic, Performance Improvement, Wound Care, Customer Experience, Home Care, Phlebotomy, Medicaid, Medicare, Quality Assurance, Quality Patient Care, Patient Advocacy, Inpatient, Managed Care
Education
University of North Carolina at Charlotte 1993 — 1995
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Gaston College 1991 — 1993
Pre-Nursing Studies
Laura Carre Laura Carre's Telerx Experience September 2012 - Present
Job Business Analyst at Telerx
Industry Information Services
Experience
Telerx September 2012 - Present
Telerx November 2005 - September 2012
Skills
SDLC, Quality Assurance, Visio, Call Centers, Software Quality..., SharePoint, Business Analysis, SQL, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, Process Improvement, Oracle, ETL, Training, Customer Experience
Education
Holy Family University
Masters, Elementary Education
Widener University
Bachelor of Science, Computer Information Systems
Telerx September 2012 - Present
Telerx November 2005 - September 2012
Skills
SDLC, Quality Assurance, Visio, Call Centers, Software Quality..., SharePoint, Business Analysis, SQL, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, Process Improvement, Oracle, ETL, Training, Customer Experience
Education
Holy Family University
Masters, Elementary Education
Widener University
Bachelor of Science, Computer Information Systems
Gigi Overton Gigi Overton's Telerx Experience May 2007 - Present
Job VP Account Management/Client Services at Telerx
Industry Consumer Services
Experience
Telerx May 2007 - Present
Telerx (a subsidiary of Merck & Co) 2005 - Present
Skills
Call Center, Strategic Partnerships, Customer Experience, Microsoft Word, Leadership, CRM, Workforce Management, Performance Improvement, Contact Centers, B2B, Training, Call Center Development, Team Leadership, Team Building, Outsourcing, PMP, Customer Service, Vendor Management, Customer Retention, Operations Management, Call Centers, BPO, Inbound Marketing, ACD, Business Development, Process Improvement, IVR, Customer Satisfaction, Contact Center..., Project Management, Six Sigma, Telemarketing, Contact Center...
Education
DeVry University 2002 — 2008
Bachelor's Degree, Project Management Business Administration
DeVry University
Telerx May 2007 - Present
Telerx (a subsidiary of Merck & Co) 2005 - Present
Skills
Call Center, Strategic Partnerships, Customer Experience, Microsoft Word, Leadership, CRM, Workforce Management, Performance Improvement, Contact Centers, B2B, Training, Call Center Development, Team Leadership, Team Building, Outsourcing, PMP, Customer Service, Vendor Management, Customer Retention, Operations Management, Call Centers, BPO, Inbound Marketing, ACD, Business Development, Process Improvement, IVR, Customer Satisfaction, Contact Center..., Project Management, Six Sigma, Telemarketing, Contact Center...
Education
DeVry University 2002 — 2008
Bachelor's Degree, Project Management Business Administration
DeVry University
Christine Goffredo Christine Goffredo's Telerx Experience September 1982 - December 1988
Job Nurse Case Management, Sales, Training
Industry Hospital & Health Care
Experience
Health Partners Plans June 2010 - March 2014
Medisys March 2009 - June 2010
Alere, Inc. January 2004 - October 2009
DCMH September 2002 - August 2003
Nordstrom February 1995 - August 2002
Rush and Forest Hospitals April 1989 - June 1994
Telerx September 1982 - December 1988
Skills
Healthcare, Disease Management, Nursing, Case Management, Management, Telemetry, Team Building, Training, Sales, Managed Care, Nonprofits, Pharmaceutical Industry
Education
Gwynedd Mercy University
Associate's degree, Registered Nurse
Saint Joseph's University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Santa Monica
Master's Degree, Applied Psychology
Health Partners Plans June 2010 - March 2014
Medisys March 2009 - June 2010
Alere, Inc. January 2004 - October 2009
DCMH September 2002 - August 2003
Nordstrom February 1995 - August 2002
Rush and Forest Hospitals April 1989 - June 1994
Telerx September 1982 - December 1988
Skills
Healthcare, Disease Management, Nursing, Case Management, Management, Telemetry, Team Building, Training, Sales, Managed Care, Nonprofits, Pharmaceutical Industry
Education
Gwynedd Mercy University
Associate's degree, Registered Nurse
Saint Joseph's University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
University of Santa Monica
Master's Degree, Applied Psychology
Joseph McLain Joseph McLain's Telerx Experience 2001 - 2005
Job IT Manager
Industry Information Technology and Services
Experience
Harbor Communications November 2012 - May 2015
Thermal Fission Inc June 2000 - November 2012
GA West & CO INC September 2010 - January 2012
Telerx 2001 - 2005
Proscape Technologies 1999 - 2001
Skills
Asterisk, SharePoint, Active Directory, PHP, Windows Server 2008, Blackberry Enterprise..., Astaro, Checkpoint, Watchguard, Citrix Metaframe, XenServer, Apple, Linux, Linux server..., Windows 7, Windows Server 2003, Oracle, MySQL, System Administration, Firewall Management, Firewall Administration, IP PBX, VoIP, Network Security, Network Administration, IP Networking, Wireless Networking, Wireless Security, Computer Forensics, Computer Hardware, Microsoft Dynamics, Microsoft OCS, Timberline, DNS administration, DNS management, Sage CRM, Android, Windows Server, Cisco Technologies, Hyper-V, Microsoft SQL Server, Microsoft CRM, Cisco Routers, Cisco VPN, IP VPN, IPSec, Microsoft Exchange 5.5..., Routers, Servers, DNS
Education
Kaplan University 2010 — 2012
Associate of Science (AS) W/ Information Tech, Information Technology
DPT Business School 1997 — 1999
Associate's degree, Network and System Administration/Administrator, 3.85
Harbor Communications November 2012 - May 2015
Thermal Fission Inc June 2000 - November 2012
GA West & CO INC September 2010 - January 2012
Telerx 2001 - 2005
Proscape Technologies 1999 - 2001
Skills
Asterisk, SharePoint, Active Directory, PHP, Windows Server 2008, Blackberry Enterprise..., Astaro, Checkpoint, Watchguard, Citrix Metaframe, XenServer, Apple, Linux, Linux server..., Windows 7, Windows Server 2003, Oracle, MySQL, System Administration, Firewall Management, Firewall Administration, IP PBX, VoIP, Network Security, Network Administration, IP Networking, Wireless Networking, Wireless Security, Computer Forensics, Computer Hardware, Microsoft Dynamics, Microsoft OCS, Timberline, DNS administration, DNS management, Sage CRM, Android, Windows Server, Cisco Technologies, Hyper-V, Microsoft SQL Server, Microsoft CRM, Cisco Routers, Cisco VPN, IP VPN, IPSec, Microsoft Exchange 5.5..., Routers, Servers, DNS
Education
Kaplan University 2010 — 2012
Associate of Science (AS) W/ Information Tech, Information Technology
DPT Business School 1997 — 1999
Associate's degree, Network and System Administration/Administrator, 3.85
Eric Lucero's Telerx Experience January 2012 - April 2012
Job 48 Math/Science at The University of Texas at El Paso
Industry Higher Education
Experience
The University of Texas at El Paso January 2009 - Present
DIRECTV December 2012 - January 2013
Telerx January 2012 - April 2012
Skills
Statistics, Research, Matlab, Higher Education, Data Analysis, Science, Molecular Biology, Qualitative Research, SPSS, Teaching, Cell Culture, PCR, University Teaching, Microscopy, R, LaTeX, Biochemistry, Grant Writing, Mathematica, Western Blotting
Education
The University of Texas at El Paso 2011 — 2013
Bachelor of Education (BEd), 4-8 Math/Science
El Paso Community College 2008 — 2011
Associate of Arts (AA), Education
The University of Texas at El Paso January 2009 - Present
DIRECTV December 2012 - January 2013
Telerx January 2012 - April 2012
Skills
Statistics, Research, Matlab, Higher Education, Data Analysis, Science, Molecular Biology, Qualitative Research, SPSS, Teaching, Cell Culture, PCR, University Teaching, Microscopy, R, LaTeX, Biochemistry, Grant Writing, Mathematica, Western Blotting
Education
The University of Texas at El Paso 2011 — 2013
Bachelor of Education (BEd), 4-8 Math/Science
El Paso Community College 2008 — 2011
Associate of Arts (AA), Education
Kim DeMarre's Telerx Experience March 2013 - July 2014
Job Contact Center Consultant
Industry Outsourcing/Offshoring
Experience
Independent Consultant July 2014 - Present
Telerx March 2013 - July 2014
MediMedia Health November 2009 - September 2012
Intelli-Source Solutions November 2007 - October 2009
Amerihealth Mercy Family of Companies August 2001 - September 2007
Claims Administration Corporation April 2000 - July 2001
CNA Health Partners April 1999 - March 2000
AT&T American Transtech (Now Convergys Inc.) February 1983 - March 1998
Skills
*Organizational..., *Project Planning, Performance Analysis, Project Implementation, Client Retention, Performance Management, Performance Measurement, Mentoring, Budget Management, Financial Analysis, Workflow Design, Process Improvement, Project Planning, Budgets, Customer Retention, Solution Implementation, PMO, Workforce Management, CRM, Cross-functional Team..., Telecommunications, Project Management, Analysis, Leadership, Training, Account Management, Strategy, Operations Management, Vendor Management, Call Centers, Program Management, Management, Start-ups, Strategic Planning, Quality Assurance, New Business Development, Business Analysis, Team Building, Business Process..., BPO, Consulting, Customer Service, Outsourcing, Customer Experience, Change Management, Service Delivery, Executive Management, Team Leadership, Healthcare, Customer Satisfaction
Education
Florida State College at Jacksonville 1982 — 1984
No Degree, Business
Independent Consultant July 2014 - Present
Telerx March 2013 - July 2014
MediMedia Health November 2009 - September 2012
Intelli-Source Solutions November 2007 - October 2009
Amerihealth Mercy Family of Companies August 2001 - September 2007
Claims Administration Corporation April 2000 - July 2001
CNA Health Partners April 1999 - March 2000
AT&T American Transtech (Now Convergys Inc.) February 1983 - March 1998
Skills
*Organizational..., *Project Planning, Performance Analysis, Project Implementation, Client Retention, Performance Management, Performance Measurement, Mentoring, Budget Management, Financial Analysis, Workflow Design, Process Improvement, Project Planning, Budgets, Customer Retention, Solution Implementation, PMO, Workforce Management, CRM, Cross-functional Team..., Telecommunications, Project Management, Analysis, Leadership, Training, Account Management, Strategy, Operations Management, Vendor Management, Call Centers, Program Management, Management, Start-ups, Strategic Planning, Quality Assurance, New Business Development, Business Analysis, Team Building, Business Process..., BPO, Consulting, Customer Service, Outsourcing, Customer Experience, Change Management, Service Delivery, Executive Management, Team Leadership, Healthcare, Customer Satisfaction
Education
Florida State College at Jacksonville 1982 — 1984
No Degree, Business
Brian Stahre Brian Stahre's Telerx Experience January 2008 - April 2009
Job Partner & Consulting Practice Lead at IPPM, Inc./Gain Consulting
Industry Management Consulting
Experience
IPPM Inc., (Gain Consulting) May 1999 - Present
Auto Industry Manufacturer October 2014 - July 2015
AstraZeneca April 2009 - September 2014
Telerx January 2008 - April 2009
McDonald's March 2003 - December 2007
Access Group February 2005 - July 2007
Healthcare Company March 2003 - February 2005
Peirce College May 1999 - September 2001
Advanta August 1995 - April 1998
Main Street Consultants, Inc. October 1993 - August 1995
Skills
Program Management, Strategy, IT Strategy, Strategic Planning, Leadership, Business Process, Organizational..., Process Improvement, Management, Change Management, Integration, Strategic Consulting, Organizational..., Project Management, Outsourcing, Consulting, Governance, Data Center, Organization, Project Planning, ERP Implementations, Analysis, Enterprise Software, Organizational Needs..., ERP, PMO, Start-ups, Business Development, Cloud Computing, ERP Selection, Team Building, Budgets, SAP, IT Management, Software Development, Information Technology, Strategy & Planning, Developing the IS..., CRM, Global Application..., Project Portfolio...
Education
Eastern University 2001 — 2002
James Madison University 1989 — 1991
IPPM Inc., (Gain Consulting) May 1999 - Present
Auto Industry Manufacturer October 2014 - July 2015
AstraZeneca April 2009 - September 2014
Telerx January 2008 - April 2009
McDonald's March 2003 - December 2007
Access Group February 2005 - July 2007
Healthcare Company March 2003 - February 2005
Peirce College May 1999 - September 2001
Advanta August 1995 - April 1998
Main Street Consultants, Inc. October 1993 - August 1995
Skills
Program Management, Strategy, IT Strategy, Strategic Planning, Leadership, Business Process, Organizational..., Process Improvement, Management, Change Management, Integration, Strategic Consulting, Organizational..., Project Management, Outsourcing, Consulting, Governance, Data Center, Organization, Project Planning, ERP Implementations, Analysis, Enterprise Software, Organizational Needs..., ERP, PMO, Start-ups, Business Development, Cloud Computing, ERP Selection, Team Building, Budgets, SAP, IT Management, Software Development, Information Technology, Strategy & Planning, Developing the IS..., CRM, Global Application..., Project Portfolio...
Education
Eastern University 2001 — 2002
James Madison University 1989 — 1991
Bill Moro's Telerx Experience 2001 - 2006
Job Owner, 1800DryClean
Industry Consumer Services
Experience
1-800-DryClean August 2008 - Present
Tarkett January 2007 - January 2008
United Healthcare January 2006 - January 2007
Telerx 2001 - 2006
Bank of America October 1994 - January 2001
Morrow & Co September 1991 - October 1994
Skills
Lead Generation, Marketing Strategy, New Business Development, Account Management, Sales, Sales Management, Strategic Planning, Marketing, Customer Service, Direct Sales, Business Development, Customer Satisfaction, Cold Calling, Entrepreneurship, Small Business, Team Leadership, Training, Leadership, Team Building, Coaching, Operations Management, Budgets, Call Centers, Customer Retention, Management, Contract Negotiation, Negotiation, Time Management, Forecasting, Process Improvement, Online Marketing, CRM, Insurance, Start-ups, Social Media Marketing, Franchising, Social Networking, Inventory Management, Selling, Business Planning, Franchise Consulting, Sales Process, Strategic Partnerships, Management Consulting, Strategy, Customer Experience, Email Marketing, Outsourcing
Education
Fordham University 1987 — 1991
BS, Finance
St. Francis Prep
1-800-DryClean August 2008 - Present
Tarkett January 2007 - January 2008
United Healthcare January 2006 - January 2007
Telerx 2001 - 2006
Bank of America October 1994 - January 2001
Morrow & Co September 1991 - October 1994
Skills
Lead Generation, Marketing Strategy, New Business Development, Account Management, Sales, Sales Management, Strategic Planning, Marketing, Customer Service, Direct Sales, Business Development, Customer Satisfaction, Cold Calling, Entrepreneurship, Small Business, Team Leadership, Training, Leadership, Team Building, Coaching, Operations Management, Budgets, Call Centers, Customer Retention, Management, Contract Negotiation, Negotiation, Time Management, Forecasting, Process Improvement, Online Marketing, CRM, Insurance, Start-ups, Social Media Marketing, Franchising, Social Networking, Inventory Management, Selling, Business Planning, Franchise Consulting, Sales Process, Strategic Partnerships, Management Consulting, Strategy, Customer Experience, Email Marketing, Outsourcing
Education
Fordham University 1987 — 1991
BS, Finance
St. Francis Prep
Rosanny Cruz Rosanny Cruz's Telerx Experience January 2011 - May 2012
Job Bilingual Customer Service Representative
Industry Consumer Services
Experience
Carolina Federal Credit Union May 2012 - Present
Telerx January 2011 - May 2012
AmeriCredit April 2008 - March 2009
First Charter Bank November 2004 - December 2006
Skills
Spanish-speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Customer Service, Records Management, Multi Tasking, Organization, Accounting, Customer Satisfaction, Telephone Skills, Office Administration, Outlook
Education
Gaston College
Office Systems Technology, Computer Science
Lincolnton High School
Carolina Federal Credit Union May 2012 - Present
Telerx January 2011 - May 2012
AmeriCredit April 2008 - March 2009
First Charter Bank November 2004 - December 2006
Skills
Spanish-speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Customer Service, Records Management, Multi Tasking, Organization, Accounting, Customer Satisfaction, Telephone Skills, Office Administration, Outlook
Education
Gaston College
Office Systems Technology, Computer Science
Lincolnton High School
Christopher Colon's Telerx Experience August 2013 - Present
Job Workforce Lead at Telerx
Industry Telecommunications
Experience
Telerx August 2013 - Present
T-Mobile March 2008 - August 2013
T-Mobile July 2007 - March 2008
T-Mobile December 2005 - March 2007
Skills
Microsoft Excel, Microsoft Word, Access, Workforce Management, RTA, CMS, SharePoint, Teamwork, Thinking Outside The Box, High Energy Level, Ethical Decision Making, High Stress Environment, Fast Paced Environment, Analytical Skills, Presentations, PowerPoint, Strategic Planning, Real Time Monitoring, Ad Hoc Reporting, Collaboration, Independence, Leadership, Efficiency, Simplicity, Customer Experience, Customer Satisfaction, Data Analysis, Management, Troubleshooting, Forecasting, Call Centers, Contact Centers, Customer Service, Wireless, Team Leadership, Avaya, Blackberry, Technical Support, Telecommunications, Training, Customer Retention, Software Documentation
Education
Five Towns College 2001 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Five Towns College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Telerx August 2013 - Present
T-Mobile March 2008 - August 2013
T-Mobile July 2007 - March 2008
T-Mobile December 2005 - March 2007
Skills
Microsoft Excel, Microsoft Word, Access, Workforce Management, RTA, CMS, SharePoint, Teamwork, Thinking Outside The Box, High Energy Level, Ethical Decision Making, High Stress Environment, Fast Paced Environment, Analytical Skills, Presentations, PowerPoint, Strategic Planning, Real Time Monitoring, Ad Hoc Reporting, Collaboration, Independence, Leadership, Efficiency, Simplicity, Customer Experience, Customer Satisfaction, Data Analysis, Management, Troubleshooting, Forecasting, Call Centers, Contact Centers, Customer Service, Wireless, Team Leadership, Avaya, Blackberry, Technical Support, Telecommunications, Training, Customer Retention, Software Documentation
Education
Five Towns College 2001 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Five Towns College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Fred Bahrenburg, CPA Fred Bahrenburg, CPA's Telerx Experience July 2011 - March 2012
Job Proven Professional in Financial Planning and Analysis, Accounting, and IT Finance
Industry Management Consulting
Experience
Contract Analyst November 2012 - Present
GfK Healthcare March 2012 - November 2012
Telerx July 2011 - March 2012
CDI Corporation November 2009 - December 2010
Thomson Reuters, Inc. 2006 - 2009
The Pep Boys, Manny Moe and Jack, Inc. 2001 - 2005
Peco Energy 1997 - 2001
Skills
Biotechnology, PowerPoint, Access, Forecasting, Plannning, Financial Reporting, Financial Analysis, Pharmaceutics, Energy, Retail, Hyperion Enterprise, Microsoft Word, Cognos, Business Services, Software Engineering, Process Improvement, Accounting, Sarbanes-Oxley Act, Mergers, Variance Analysis, Finance, Budgets, Financial Modeling, Sarbanes-Oxley, Essbase, Mergers & Acquisitions
Education
Drexel University
MBA, Accounting and Business/Management
Temple University
BA, English
Contract Analyst November 2012 - Present
GfK Healthcare March 2012 - November 2012
Telerx July 2011 - March 2012
CDI Corporation November 2009 - December 2010
Thomson Reuters, Inc. 2006 - 2009
The Pep Boys, Manny Moe and Jack, Inc. 2001 - 2005
Peco Energy 1997 - 2001
Skills
Biotechnology, PowerPoint, Access, Forecasting, Plannning, Financial Reporting, Financial Analysis, Pharmaceutics, Energy, Retail, Hyperion Enterprise, Microsoft Word, Cognos, Business Services, Software Engineering, Process Improvement, Accounting, Sarbanes-Oxley Act, Mergers, Variance Analysis, Finance, Budgets, Financial Modeling, Sarbanes-Oxley, Essbase, Mergers & Acquisitions
Education
Drexel University
MBA, Accounting and Business/Management
Temple University
BA, English
Cheri (Cheryl) Sundra's Telerx Experience March 2015 - Present
Job Social Media
Industry Internet
Experience
Telerx March 2015 - Present
Cheri Sundra.com May 2010 - Present
Skills
Flickr, Photojournalism, Blogging, Public Relations, Photography, Social Media, Facebook, Newspapers, Magazines, Research, Marketing, WordPress, Digital Photography, Community Outreach, Creative Writing, Web Content, Publishing, Social Networking, Newsletters
Education
King's College 1984 — 1993
Bachelor of Arts
Hanover Area High School 1980 — 1984
Telerx March 2015 - Present
Cheri Sundra.com May 2010 - Present
Skills
Flickr, Photojournalism, Blogging, Public Relations, Photography, Social Media, Facebook, Newspapers, Magazines, Research, Marketing, WordPress, Digital Photography, Community Outreach, Creative Writing, Web Content, Publishing, Social Networking, Newsletters
Education
King's College 1984 — 1993
Bachelor of Arts
Hanover Area High School 1980 — 1984
Jessica Mikhaiel's Telerx Experience January 2014 - April 2014
Job Pharmacy Technician at Hackensack University Medical Center
Industry Hospital & Health Care
Experience
Hackensack University Medical Center August 2004 - Present
Telerx January 2014 - April 2014
William Paterson University July 2012 - August 2012
Skills
Computer-savvy, Organization, Leadership, Communicative Skills, Outspoken, Therapeutic Listening, Languages, Nursing, Pharmacy, Aseptic Technique, Healthcare, IV, Pyxis, Laboratory, Patient Advocacy, Public Speaking, Time Management, Customer Service
Education
Holy Name Medical Center School of Nursing 2014 — 2016
RN, Registered Nursing/Registered Nurse
William Paterson University of New Jersey 2008 — 2012
Bachelor of Science (BS), Biology, General
Hackensack University Medical Center August 2004 - Present
Telerx January 2014 - April 2014
William Paterson University July 2012 - August 2012
Skills
Computer-savvy, Organization, Leadership, Communicative Skills, Outspoken, Therapeutic Listening, Languages, Nursing, Pharmacy, Aseptic Technique, Healthcare, IV, Pyxis, Laboratory, Patient Advocacy, Public Speaking, Time Management, Customer Service
Education
Holy Name Medical Center School of Nursing 2014 — 2016
RN, Registered Nursing/Registered Nurse
William Paterson University of New Jersey 2008 — 2012
Bachelor of Science (BS), Biology, General
Chrysa Zalalas Sweitzer, CPC, CPPM Chrysa Zalalas Sweitzer, CPC, CPPM's Telerx Experience December 2002 - October 2003
Job Practice Director
Industry Hospital & Health Care
Experience
Lehigh Valley Health Network July 2013 - Present
Z&S Properties February 2007 - Present
Center of Family Health November 2011 - July 2013
Brian's Budget Handiwork April 2008 - December 2012
MJS Studios October 2007 - October 2009
Raymour & Flanigan July 2003 - November 2007
Telerx December 2002 - October 2003
Millennium Data Systems April 2002 - September 2002
Skills
Sales Management, Office Management, Medical Transcription, Event Planning, ICD-9, Medical Coding, Inventory Management, Medical Terminology, Microsoft Office, Process Scheduler, Revenue Cycle, Customer Service, Healthcare, Budgets, Medical Billing, Project Management, QuickBooks, Administration, Operations Management, HIPAA, Vital Signs, Medical Records, Technical Documentation, Project Implementation, Internal Controls, Scheduling, Schedules, Organizational..., Hiring, Highly detail oriented, Remote Team Management, Virtual Assistance, Research, Remote Access, Remote Desktop, MS Office Suite, Retail, Social Media, Digital Media, Desktop Publishing, Alternative Medicine, Real Estate Investment, Medicare, Outlook, Credentialing, Physicians, Social Media Marketing, Medicaid, Training, Microsoft Word
Education
Drexel University 2015 — 2019
Health/Health Care Administration/Management
Northampton Community College 2011 — 2014
Medical Administrative Assistant
Northampton Community College 2009 — 2011
Specialized Diploma, Medical Office Specialist
Northampton Community College 2009 — 2011
Specialized Diploma, Medical Transcription
George Brown College 2001 — 2003
Business Administration & Graphic Design
Lehigh Valley Health Network July 2013 - Present
Z&S Properties February 2007 - Present
Center of Family Health November 2011 - July 2013
Brian's Budget Handiwork April 2008 - December 2012
MJS Studios October 2007 - October 2009
Raymour & Flanigan July 2003 - November 2007
Telerx December 2002 - October 2003
Millennium Data Systems April 2002 - September 2002
Skills
Sales Management, Office Management, Medical Transcription, Event Planning, ICD-9, Medical Coding, Inventory Management, Medical Terminology, Microsoft Office, Process Scheduler, Revenue Cycle, Customer Service, Healthcare, Budgets, Medical Billing, Project Management, QuickBooks, Administration, Operations Management, HIPAA, Vital Signs, Medical Records, Technical Documentation, Project Implementation, Internal Controls, Scheduling, Schedules, Organizational..., Hiring, Highly detail oriented, Remote Team Management, Virtual Assistance, Research, Remote Access, Remote Desktop, MS Office Suite, Retail, Social Media, Digital Media, Desktop Publishing, Alternative Medicine, Real Estate Investment, Medicare, Outlook, Credentialing, Physicians, Social Media Marketing, Medicaid, Training, Microsoft Word
Education
Drexel University 2015 — 2019
Health/Health Care Administration/Management
Northampton Community College 2011 — 2014
Medical Administrative Assistant
Northampton Community College 2009 — 2011
Specialized Diploma, Medical Office Specialist
Northampton Community College 2009 — 2011
Specialized Diploma, Medical Transcription
George Brown College 2001 — 2003
Business Administration & Graphic Design
Timothy Fontainn Gayles's Telerx Experience July 2011 - November 2011
Job CoFounder at Podium Muzik
Industry Music
Experience
Podium Muzik February 2013 - Present
Fontainn Music Source April 2012 - February 2013
Telerx July 2011 - November 2011
The Home Depot April 2011 - August 2011
Skills
Music Production, Customer Relations, Office Administration, Customer Service, Web Design, Music, Social Networking, Social Media, Event Planning, Social Media Marketing, Editing, Event Management, Facebook, Music Education, Songwriting, Piano, Public Relations, Singing, Creative Writing, Composition, Music Theory, Studio Recording, Audio Editing, Entertainment, Music Industry, Microsoft Word
Education
Axia College 2010 — 2012
Associates - Pending, Web Design
Institute of Audio Research 2008 — 2008
Certification of Completion, Music Production, Music Business, Music THeory, B-
Essex County College 2001 — 2002
Podium Muzik February 2013 - Present
Fontainn Music Source April 2012 - February 2013
Telerx July 2011 - November 2011
The Home Depot April 2011 - August 2011
Skills
Music Production, Customer Relations, Office Administration, Customer Service, Web Design, Music, Social Networking, Social Media, Event Planning, Social Media Marketing, Editing, Event Management, Facebook, Music Education, Songwriting, Piano, Public Relations, Singing, Creative Writing, Composition, Music Theory, Studio Recording, Audio Editing, Entertainment, Music Industry, Microsoft Word
Education
Axia College 2010 — 2012
Associates - Pending, Web Design
Institute of Audio Research 2008 — 2008
Certification of Completion, Music Production, Music Business, Music THeory, B-
Essex County College 2001 — 2002
Donna Segal Donna Segal's Telerx Experience December 2013 - Present
Job Technical Project Manager at MediMedia USA
Industry Marketing and Advertising
Experience
Telerx December 2013 - Present
MediMedia Health March 2013 - October 2013
Harte Hanks August 2010 - February 2013
Subaru of America January 2008 - November 2009
Subaru of America October 2000 - December 2007
Subaru of America June 1996 - October 2000
Skills
Analytics, CRM, Digital Marketing, Email Marketing, Business Intelligence, Web Analytics, SEM, Business Analysis, Direct Marketing, Online Advertising, Digital Strategy, Marketing Strategy, Postfuture, Social Marketing, Social Media Marketing, Project Management, Technical Project..., Digital Media, Database Marketing, HTML, Agile Methodologies, Marketing, Advertising, Social Media, Strategy, Interactive Marketing, Leadership, Direct Mail, Cross-functional Team..., Management, Facebook
Education
Drexel University 1995 — 2000
Bachelor of Science, Computer Science
George Washington High School 1992 — 1995
High School Diploma
Telerx December 2013 - Present
MediMedia Health March 2013 - October 2013
Harte Hanks August 2010 - February 2013
Subaru of America January 2008 - November 2009
Subaru of America October 2000 - December 2007
Subaru of America June 1996 - October 2000
Skills
Analytics, CRM, Digital Marketing, Email Marketing, Business Intelligence, Web Analytics, SEM, Business Analysis, Direct Marketing, Online Advertising, Digital Strategy, Marketing Strategy, Postfuture, Social Marketing, Social Media Marketing, Project Management, Technical Project..., Digital Media, Database Marketing, HTML, Agile Methodologies, Marketing, Advertising, Social Media, Strategy, Interactive Marketing, Leadership, Direct Mail, Cross-functional Team..., Management, Facebook
Education
Drexel University 1995 — 2000
Bachelor of Science, Computer Science
George Washington High School 1992 — 1995
High School Diploma
Crista Cotumaccio Crista Cotumaccio's Telerx Experience June 2004 - September 2009
Job Senior OBIEE Consultant
Industry Information Technology and Services
Experience
Cotumaccio Design Group, LLC 2011 - Present
Cotumaccio Design Group, LLC December 2010 - April 2011
Cotumaccio Design Group, LLC September 2009 - December 2010
Telerx June 2004 - September 2009
Butler International 2000 - 2004
Salzenberg Consulting, Inc. 1998 - 2000
Convergent Solutions 1996 - 1998
DuPont 1994 - 1996
Skills
Solution Architecture, Call Centers, CRM, Agile Methodologies, Management, Process Improvement, Project Management, Human Resources, Strategy, Vendor Management, Software Development, Personnel Management, Leadership, Siebel, Strategic Planning, Software Documentation, OBIEE, ETL, Information Technology, Professional Services, Business Intelligence, OBIA, OBI Apps, Data Analysis, Data Warehousing, Database Design, Data Modeling, Analytics, Requirements Analysis, PL/SQL, Informatica, DAC, Oracle, PeopleSoft, PeopleSoft Financial, eBusiness Suite, IT Management, IT Solutions, COBRA, Requirements Gathering, SDLC, Enterprise Architecture, Integration, Business Process, IT Strategy, Software Project..., Data Migration, Business Analysis, EAI, Enterprise Software
Education
Drexel University
Professional Studies, Goodwin College
Oracle University
Cotumaccio Design Group, LLC 2011 - Present
Cotumaccio Design Group, LLC December 2010 - April 2011
Cotumaccio Design Group, LLC September 2009 - December 2010
Telerx June 2004 - September 2009
Butler International 2000 - 2004
Salzenberg Consulting, Inc. 1998 - 2000
Convergent Solutions 1996 - 1998
DuPont 1994 - 1996
Skills
Solution Architecture, Call Centers, CRM, Agile Methodologies, Management, Process Improvement, Project Management, Human Resources, Strategy, Vendor Management, Software Development, Personnel Management, Leadership, Siebel, Strategic Planning, Software Documentation, OBIEE, ETL, Information Technology, Professional Services, Business Intelligence, OBIA, OBI Apps, Data Analysis, Data Warehousing, Database Design, Data Modeling, Analytics, Requirements Analysis, PL/SQL, Informatica, DAC, Oracle, PeopleSoft, PeopleSoft Financial, eBusiness Suite, IT Management, IT Solutions, COBRA, Requirements Gathering, SDLC, Enterprise Architecture, Integration, Business Process, IT Strategy, Software Project..., Data Migration, Business Analysis, EAI, Enterprise Software
Education
Drexel University
Professional Studies, Goodwin College
Oracle University
Stephanie (Washburn) Kilmer Stephanie (Washburn) Kilmer's Telerx Experience
Job Registered Nurse at Telerx
Industry Hospital & Health Care
Experience
Telerx
Skills
Cpr Certified, BLS, Hospitals, Nursing, Patient Safety, Medical-Surgical
Education
Howard Community College 2011 — 2013
Registered Nursing/Registered Nurse
Telerx
Skills
Cpr Certified, BLS, Hospitals, Nursing, Patient Safety, Medical-Surgical
Education
Howard Community College 2011 — 2013
Registered Nursing/Registered Nurse
Deb Fortin's Telerx Experience August 2014 - Present
Job VP of Operations at Telerx
Industry Consumer Services
Experience
Telerx August 2014 - Present
The Genesis Group LLC September 2013 - August 2014
ADP Payroll Services June 2012 - September 2013
ADP July 2008 - June 2012
CCC Interactive February 2003 - May 2004
Reliant Energy 2000 - 2003
Travelers Insurance August 1997 - September 2000
The Hartford 1994 - 1995
Skills
BPO, Recruiting, Call Center, Human Resources, Process Improvement, Account Management, Training, Leadership, Call Centers, Sales, Outsourcing, Change Management, Management, Sales Management, Performance Management, Salesforce.com, Interviews, Budgets, Vendor Management, Customer Service, Employee Benefits, CRM, Workforce Management, Coaching, Customer Retention, Start-ups, Marketing, Team Building, Strategy, ADP Payroll, Talent Acquisition, Sales Process, Hiring, Call Center Development
Education
Grantham University 2012 — 2014
Master's Degree, Human Performance Technology, Distinction
Iowa State University
Communications and Management
University of Maryland University College
Business, Management, Marketing, and Related Support Services
Telerx August 2014 - Present
The Genesis Group LLC September 2013 - August 2014
ADP Payroll Services June 2012 - September 2013
ADP July 2008 - June 2012
CCC Interactive February 2003 - May 2004
Reliant Energy 2000 - 2003
Travelers Insurance August 1997 - September 2000
The Hartford 1994 - 1995
Skills
BPO, Recruiting, Call Center, Human Resources, Process Improvement, Account Management, Training, Leadership, Call Centers, Sales, Outsourcing, Change Management, Management, Sales Management, Performance Management, Salesforce.com, Interviews, Budgets, Vendor Management, Customer Service, Employee Benefits, CRM, Workforce Management, Coaching, Customer Retention, Start-ups, Marketing, Team Building, Strategy, ADP Payroll, Talent Acquisition, Sales Process, Hiring, Call Center Development
Education
Grantham University 2012 — 2014
Master's Degree, Human Performance Technology, Distinction
Iowa State University
Communications and Management
University of Maryland University College
Business, Management, Marketing, and Related Support Services
Tammy Croft Tammy Croft's Telerx Experience November 2013 - April 2014
Job at
Industry Nonprofit Organization Management
Experience
Telerx November 2013 - April 2014
American Red Cross August 2011 - November 2013
Food Lion October 2009 - April 2011
Gaston County Schools August 2000 - June 2004
Skills
Volunteer Management, Disaster Response, Customer Service, Non-profits, Call Centers, Data Entry, Preparedness, Process Scheduler, Emergency Management, Cpr Certified, Policy, Supervisory Skills
Education
Gaston College
Telerx November 2013 - April 2014
American Red Cross August 2011 - November 2013
Food Lion October 2009 - April 2011
Gaston County Schools August 2000 - June 2004
Skills
Volunteer Management, Disaster Response, Customer Service, Non-profits, Call Centers, Data Entry, Preparedness, Process Scheduler, Emergency Management, Cpr Certified, Policy, Supervisory Skills
Education
Gaston College
Christian Loch Christian Loch's Telerx Experience November 2010 - Present
Job Data Analyst and Marketing Professional
Industry Marketing and Advertising
Experience
Telerx November 2010 - Present
3D Outdoor Rentals March 2012 - August 2012
Skills
Process Improvement, Call Centers, Customer Service, Marketing
Education
Elizabethtown College
Business
Telerx November 2010 - Present
3D Outdoor Rentals March 2012 - August 2012
Skills
Process Improvement, Call Centers, Customer Service, Marketing
Education
Elizabethtown College
Business
Lisa M. Higgins, R.N. Lisa M. Higgins, R.N.'s Telerx Experience July 2009 - March 2011
Job Hospital Liaison at Hospice & Palliative Care Charlotte Region
Industry Hospital & Health Care
Experience
Hospice & Palliative Care Charlotte Region April 2014 - Present
Golden LivingCenters May 2012 - March 2014
HealthSouth March 2011 - March 2012
Telerx July 2009 - March 2011
Skills
Marketing, Acute Rehabilitation, Cardiac Care, Customer Service, Call Center, Call Control, Cold Calling, Medical Terminology, Medical Billing, Medicare, Medicaid, Managed Care, Nursing, Nursing Homes, Computerized Systems, Alzheimer's disease, Elder Care, Wound Care, Patient Education, Patient Advocacy, HIPAA, Neurology, Critical Care, Orthopedic, Rehabilitation, Patient Safety, Cardiology, ACLS, BLS, Disease Management, Long-term Care, Healthcare
Education
Gaston College 2004 — 2008
Associate of Applied Science, Registered Nursing/Registered Nurse
Gaston College 2004 — 2008
Associate of Science (AS)
Hospice & Palliative Care Charlotte Region April 2014 - Present
Golden LivingCenters May 2012 - March 2014
HealthSouth March 2011 - March 2012
Telerx July 2009 - March 2011
Skills
Marketing, Acute Rehabilitation, Cardiac Care, Customer Service, Call Center, Call Control, Cold Calling, Medical Terminology, Medical Billing, Medicare, Medicaid, Managed Care, Nursing, Nursing Homes, Computerized Systems, Alzheimer's disease, Elder Care, Wound Care, Patient Education, Patient Advocacy, HIPAA, Neurology, Critical Care, Orthopedic, Rehabilitation, Patient Safety, Cardiology, ACLS, BLS, Disease Management, Long-term Care, Healthcare
Education
Gaston College 2004 — 2008
Associate of Applied Science, Registered Nursing/Registered Nurse
Gaston College 2004 — 2008
Associate of Science (AS)
Dana M. Musto Dana M. Musto's Telerx Experience September 2008 - June 2010
Job Senior Director, Human Resources
Industry Human Resources
Experience
Gente, LLC. July 2010 - Present
Telerx September 2008 - June 2010
Telerx April 2006 - September 2008
Telerx July 2002 - August 2006
RR Donnelley 2001 - 2002
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Employee Engagement, Succession Planning, Benefits Administration, Talent Acquisition, HR Policies, Human Resources, Interviews, New Hire Orientations, Call Centers, Training, Deferred Compensation, Onboarding, Internet Recruiting, Organizational..., HR Consulting, Personnel Management, FMLA, Leadership, Employment Law, Coaching, Temporary Placement, Management, HRIS, Workforce Planning, Talent Management, Applicant Tracking..., Process Improvement, College Recruiting
Education
Villanova University 2005 — 2005
Professional, Human Resources
DeSales University
BA, Business Communications
Sparta High School
Gente, LLC. July 2010 - Present
Telerx September 2008 - June 2010
Telerx April 2006 - September 2008
Telerx July 2002 - August 2006
RR Donnelley 2001 - 2002
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Employee Engagement, Succession Planning, Benefits Administration, Talent Acquisition, HR Policies, Human Resources, Interviews, New Hire Orientations, Call Centers, Training, Deferred Compensation, Onboarding, Internet Recruiting, Organizational..., HR Consulting, Personnel Management, FMLA, Leadership, Employment Law, Coaching, Temporary Placement, Management, HRIS, Workforce Planning, Talent Management, Applicant Tracking..., Process Improvement, College Recruiting
Education
Villanova University 2005 — 2005
Professional, Human Resources
DeSales University
BA, Business Communications
Sparta High School
Elizabeth Alderfer, RN Elizabeth Alderfer, RN's Telerx Experience September 2012 - Present
Job Medical Team Member at Telerx
Industry Hospital & Health Care
Experience
Telerx September 2012 - Present
Signature Healthcare July 2011 - September 2011
Bayada Nurses July 2010 - August 2011
living branches April 2000 - December 2009
Danny Mizrachi Day Spa and Salon July 2006 - May 2007
Skills
Social Sciences, Nursing, Home Care, Patient Safety, Treatment, Management, Research, Nutrition, Budgets, Public Health, Elder Care, Interviews, Patient Advocacy, Alzheimer's disease, Wound Care
Education
Florida International University 2006 — 2010
Bachelor's degree, the Science of Nursing; Nursing Program
Montgomery County Community College 2002 — 2004
Associate's Degree, Liberal Studies
Telerx September 2012 - Present
Signature Healthcare July 2011 - September 2011
Bayada Nurses July 2010 - August 2011
living branches April 2000 - December 2009
Danny Mizrachi Day Spa and Salon July 2006 - May 2007
Skills
Social Sciences, Nursing, Home Care, Patient Safety, Treatment, Management, Research, Nutrition, Budgets, Public Health, Elder Care, Interviews, Patient Advocacy, Alzheimer's disease, Wound Care
Education
Florida International University 2006 — 2010
Bachelor's degree, the Science of Nursing; Nursing Program
Montgomery County Community College 2002 — 2004
Associate's Degree, Liberal Studies
Pallavi Maheshwari Pallavi Maheshwari's Telerx Experience 2005 - 2006
Job Director Software Architecture & Delivery at SkillSurvey
Industry Computer Software
Experience
SkillSurvey June 2012 - Present
Cadient Group December 2010 - June 2012
Drug Information Assoc 2010 - December 2010
United BioSource Corporation September 2009 - February 2010
Drug Information Association July 2007 - September 2009
Market Resource Partners February 2007 - November 2007
PJM Interconnection September 2006 - January 2007
Gigamoto Technology Partners April 2006 - September 2006
Telerx 2005 - 2006
iGATE Global Solutions 2001 - 2002
Skills
Business and..., Microsoft Technology..., Web Analytics, Facebook Apps, LinkedIn API, SEO, Mobile Technology, AKAMAI Streaming..., Memory/Performance..., Web Content Management, Atlassian JIRA,..., Agile Methodologies, .NET, jQuery, Software Development, SDLC, ASP.NET, JavaScript, Scrum, Software Project..., Architecture, Web Services, SOA, Web Applications, Microsoft SQL Server, Cross-functional Team..., T-SQL, Agile Project Management, C#, WCF, Business Intelligence, Architectures, Facebook API
Education
Icfaian Business School 1999 — 2001
PGDBA, IT
Karnatak University
BE, Electronics and Communications
Kendriya Vidyalaya
SkillSurvey June 2012 - Present
Cadient Group December 2010 - June 2012
Drug Information Assoc 2010 - December 2010
United BioSource Corporation September 2009 - February 2010
Drug Information Association July 2007 - September 2009
Market Resource Partners February 2007 - November 2007
PJM Interconnection September 2006 - January 2007
Gigamoto Technology Partners April 2006 - September 2006
Telerx 2005 - 2006
iGATE Global Solutions 2001 - 2002
Skills
Business and..., Microsoft Technology..., Web Analytics, Facebook Apps, LinkedIn API, SEO, Mobile Technology, AKAMAI Streaming..., Memory/Performance..., Web Content Management, Atlassian JIRA,..., Agile Methodologies, .NET, jQuery, Software Development, SDLC, ASP.NET, JavaScript, Scrum, Software Project..., Architecture, Web Services, SOA, Web Applications, Microsoft SQL Server, Cross-functional Team..., T-SQL, Agile Project Management, C#, WCF, Business Intelligence, Architectures, Facebook API
Education
Icfaian Business School 1999 — 2001
PGDBA, IT
Karnatak University
BE, Electronics and Communications
Kendriya Vidyalaya
Robert Mottershead's Telerx Experience January 2000 - June 2001
Job Math, Science, and Technology Coordinator Philadelphia Academy CHS
Industry Higher Education
Experience
Philadelphia Academy Charter High School August 2004 - Present
Philadelphia Academy Charter High School March 2005 - Present
Manor College September 2010 - Present
Robert Vaux High School August 2002 - June 2004
Telerx January 2000 - June 2001
Massachusette Department of Fish and Wildlife May 1998 - August 1998
Massachusetts Aududon Society May 1998 - August 1998
Skills
Science, Teaching, Curriculum Design, Curriculum Development, Higher Education, Educational Technology, Tutoring, Research, Public Speaking, Data Analysis, Editing, Ornithology, Flora & Fauna ID, Nature Education, Educational Leadership, Staff Development, Classroom, Nonprofits
Education
Holy Family University 2001 — 2005
Master of Education (M.Ed.), Secondary Education and Teaching
Kutztown University of Pennsylvania 1995 — 1999
Bachelor of Science (B.S.), Organismal Biology/Ecology
Philadelphia Academy Charter High School August 2004 - Present
Philadelphia Academy Charter High School March 2005 - Present
Manor College September 2010 - Present
Robert Vaux High School August 2002 - June 2004
Telerx January 2000 - June 2001
Massachusette Department of Fish and Wildlife May 1998 - August 1998
Massachusetts Aududon Society May 1998 - August 1998
Skills
Science, Teaching, Curriculum Design, Curriculum Development, Higher Education, Educational Technology, Tutoring, Research, Public Speaking, Data Analysis, Editing, Ornithology, Flora & Fauna ID, Nature Education, Educational Leadership, Staff Development, Classroom, Nonprofits
Education
Holy Family University 2001 — 2005
Master of Education (M.Ed.), Secondary Education and Teaching
Kutztown University of Pennsylvania 1995 — 1999
Bachelor of Science (B.S.), Organismal Biology/Ecology
Jeff Goldman Jeff Goldman's Telerx Experience January 2009 - April 2014
Job Senior Network Engineer at Excelitas Technologies
Industry Information Technology and Services
Experience
Excelitas Technologies April 2014 - Present
Telerx January 2009 - April 2014
Reserve at New Britain Association May 2008 - July 2013
Charming Shoppes March 2006 - January 2009
Lincoln Financial Group April 2001 - April 2006
Delaware Investments 2001 - 2006
Skills
Active Directory, DHCP, DNS, Troubleshooting, Windows, Servers, Call Center, Software Installation, Administration, Windows Server 2003, Retail, MIS, Call Centers, Windows Server, Cisco Technologies, Networking, VMware, Security, XP, Windows 7, System Administration, Storage Area Networks, SharePoint, Network Security, Windows XP, Disaster Recovery, Technical Support, Data Center, IIS, Access, Virtualization, Databases, VPN, Group Policy, Microsoft SQL Server, Computer Hardware, Help Desk Support
Education
Drexel University 2005 — 2010
Bachelors of Science, Computing and Security Technology
Hussian School of Art
Illustration and Design
Excelitas Technologies April 2014 - Present
Telerx January 2009 - April 2014
Reserve at New Britain Association May 2008 - July 2013
Charming Shoppes March 2006 - January 2009
Lincoln Financial Group April 2001 - April 2006
Delaware Investments 2001 - 2006
Skills
Active Directory, DHCP, DNS, Troubleshooting, Windows, Servers, Call Center, Software Installation, Administration, Windows Server 2003, Retail, MIS, Call Centers, Windows Server, Cisco Technologies, Networking, VMware, Security, XP, Windows 7, System Administration, Storage Area Networks, SharePoint, Network Security, Windows XP, Disaster Recovery, Technical Support, Data Center, IIS, Access, Virtualization, Databases, VPN, Group Policy, Microsoft SQL Server, Computer Hardware, Help Desk Support
Education
Drexel University 2005 — 2010
Bachelors of Science, Computing and Security Technology
Hussian School of Art
Illustration and Design
Carla Baynard Carla Baynard's Telerx Experience January 2013 - December 2013
Job Business Unit Director
Industry Outsourcing/Offshoring
Experience
Ashfield, part of UDG Healthcare plc March 2014 - Present
Telerx January 2013 - December 2013
Telerx January 2012 - December 2012
Telerx October 1998 - December 2011
Society of Consumer Affairs Professionals 1996 - 2010
SOCAP International 1996 - 2010
Board of Pensions of the Presbyterian Church March 1988 - September 1998
Hahnemann University Hospital 1985 - 1988
Skills
Strong Technical..., Short-Story Writer, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Process Improvement, Team Building, Coaching, Outsourcing, Team Leadership, Customer Retention, Inbound Marketing, Strategic Planning, Training, Vendor Management, Workforce Management, Leadership, Strategy, Program Management, CRM, Call Centers, Management, Business Process..., Recruiting, Project Management, Performance Management, Account Management, Cross-functional Team..., New Business Development, Operations Management, Sales, BPO
Education
Eastern University 1990 — 1992
Bachelor's, Organizational Management
Temple University 1988 — 1990
Bachelor's, Secondary Education
Ashfield, part of UDG Healthcare plc March 2014 - Present
Telerx January 2013 - December 2013
Telerx January 2012 - December 2012
Telerx October 1998 - December 2011
Society of Consumer Affairs Professionals 1996 - 2010
SOCAP International 1996 - 2010
Board of Pensions of the Presbyterian Church March 1988 - September 1998
Hahnemann University Hospital 1985 - 1988
Skills
Strong Technical..., Short-Story Writer, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Process Improvement, Team Building, Coaching, Outsourcing, Team Leadership, Customer Retention, Inbound Marketing, Strategic Planning, Training, Vendor Management, Workforce Management, Leadership, Strategy, Program Management, CRM, Call Centers, Management, Business Process..., Recruiting, Project Management, Performance Management, Account Management, Cross-functional Team..., New Business Development, Operations Management, Sales, BPO
Education
Eastern University 1990 — 1992
Bachelor's, Organizational Management
Temple University 1988 — 1990
Bachelor's, Secondary Education
Jeff Ameel Jeff Ameel's Telerx Experience April 2013 - Present
Job Project Coordinator at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx April 2013 - Present
Telerx January 2011 - April 2013
Marsha Brown Creole Kitchen January 2007 - January 2010
Old Chicago/Brady's October 2004 - November 2006
Holiday Inn Select February 2004 - October 2004
Skills
Call Center, Workforce Management, Inbound Marketing, Contact Centers, BPO, Call Center Development, Customer Experience, Customer Satisfaction, Outsourcing, Kronos, Customer Retention, Vendor Management, Call Centers, Order Fulfillment, SAP, Order Management, Data Entry, Time Management, Budgets, Leadership, Forecasting, Training, Payroll, Process Scheduler
Education
Johnson & Wales University 1995 — 1999
B.S., Hotel and Restaurant Managment
Telerx April 2013 - Present
Telerx January 2011 - April 2013
Marsha Brown Creole Kitchen January 2007 - January 2010
Old Chicago/Brady's October 2004 - November 2006
Holiday Inn Select February 2004 - October 2004
Skills
Call Center, Workforce Management, Inbound Marketing, Contact Centers, BPO, Call Center Development, Customer Experience, Customer Satisfaction, Outsourcing, Kronos, Customer Retention, Vendor Management, Call Centers, Order Fulfillment, SAP, Order Management, Data Entry, Time Management, Budgets, Leadership, Forecasting, Training, Payroll, Process Scheduler
Education
Johnson & Wales University 1995 — 1999
B.S., Hotel and Restaurant Managment
Raffaela Lesher Raffaela Lesher's Telerx Experience 1997 - 1999
Job Contact Center Manager at Cenlar FSB
Industry Financial Services
Experience
Cenlar FSB October 2012 - Present
The Children's Hospital of Philadelphia April 2009 - October 2012
The Renfrew Center August 2004 - December 2008
Procall Solutions - Philadelphia 1999 - 2004
Telerx 1997 - 1999
Skills
Call Center, Call Center Development, Customer Service..., Customer Service, Healthcare Management, Healthcare Information..., Healthcare, Customer Acquisition, Customer Retention, Process Improvement, Data Analysis, HIPAA, Hospitals, Microsoft Office, Phone Skills, Performance Metrics, Employee Training, Management, Leadership, Vendor Management, Training, Team Building, Account Management, Program Management, Call Centers
Education
Drexel University 2011 — 2019
Master of Science (M.S.), Project Management
Temple University 1991 — 1995
Bachelor of Science (B.S.), Psychology
Cenlar FSB October 2012 - Present
The Children's Hospital of Philadelphia April 2009 - October 2012
The Renfrew Center August 2004 - December 2008
Procall Solutions - Philadelphia 1999 - 2004
Telerx 1997 - 1999
Skills
Call Center, Call Center Development, Customer Service..., Customer Service, Healthcare Management, Healthcare Information..., Healthcare, Customer Acquisition, Customer Retention, Process Improvement, Data Analysis, HIPAA, Hospitals, Microsoft Office, Phone Skills, Performance Metrics, Employee Training, Management, Leadership, Vendor Management, Training, Team Building, Account Management, Program Management, Call Centers
Education
Drexel University 2011 — 2019
Master of Science (M.S.), Project Management
Temple University 1991 — 1995
Bachelor of Science (B.S.), Psychology
Kathryn Guerin Scriber Kathryn Guerin Scriber's Telerx Experience October 2013 - April 2014
Job Pharmacovigilance Quality and Compliance
Industry Pharmaceuticals
Experience
Merck May 2014 - Present
Telerx October 2013 - April 2014
Telerx January 2012 - October 2013
Telerx February 2011 - January 2012
Safeway September 2009 - February 2011
Wyeth October 2003 - September 2009
Telerx August 2000 - October 2003
Abington Memorial Hospital 1999 - 2001
Cape Fear Valley Health System June 1992 - April 1999
Skills
Medicine, Pharmaceutical Industry, Sop, Regulatory Affairs, Clinical Research, Clinical Trials, Validation, Healthcare, Oncology, Pharmacovigilance, FDA, Lifesciences, Quality Assurance, Pharmaceutics, GMP, Leadership, SOP, CRO
Education
University of the Sciences in Philadelphia 1988 — 1991
BS, Pharmacy
Juniata College 1984 — 1986
BS, Biology
Merck May 2014 - Present
Telerx October 2013 - April 2014
Telerx January 2012 - October 2013
Telerx February 2011 - January 2012
Safeway September 2009 - February 2011
Wyeth October 2003 - September 2009
Telerx August 2000 - October 2003
Abington Memorial Hospital 1999 - 2001
Cape Fear Valley Health System June 1992 - April 1999
Skills
Medicine, Pharmaceutical Industry, Sop, Regulatory Affairs, Clinical Research, Clinical Trials, Validation, Healthcare, Oncology, Pharmacovigilance, FDA, Lifesciences, Quality Assurance, Pharmaceutics, GMP, Leadership, SOP, CRO
Education
University of the Sciences in Philadelphia 1988 — 1991
BS, Pharmacy
Juniata College 1984 — 1986
BS, Biology
Ralph Balisalisa, MS Ralph Balisalisa, MS's Telerx Experience September 2009 - March 2015
Job Team Leader, Telecommunications
Industry Hospital & Health Care
Experience
Abington Memorial Hospital March 2015 - Present
Telerx September 2009 - March 2015
Chrysler Financial August 2006 - September 2009
DaimlerChrysler Financial Services April 2005 - August 2006
DaimlerChrysler Financial Services February 2002 - April 2005
Lucent Technologies August 2000 - February 2002
Skills
Team Management, Servers, Telecommunications, Visio, Process Improvement, Vendor Management, Software Documentation, ITIL, Project Management, Cross-functional Team..., Lotus Notes, Team Leadership, Customer Service, Security, System Administration, Disaster Recovery, Active Directory, Management, Switches, Routers, Troubleshooting, Integration, Call Centers, Networking, Leadership, Access, Information Technology
Education
Strayer University 2004 — 2006
Master, Management Information Systems
Drexel University 1995 — 2000
Bachelor, Finance and Management Information Systems
Abington Memorial Hospital March 2015 - Present
Telerx September 2009 - March 2015
Chrysler Financial August 2006 - September 2009
DaimlerChrysler Financial Services April 2005 - August 2006
DaimlerChrysler Financial Services February 2002 - April 2005
Lucent Technologies August 2000 - February 2002
Skills
Team Management, Servers, Telecommunications, Visio, Process Improvement, Vendor Management, Software Documentation, ITIL, Project Management, Cross-functional Team..., Lotus Notes, Team Leadership, Customer Service, Security, System Administration, Disaster Recovery, Active Directory, Management, Switches, Routers, Troubleshooting, Integration, Call Centers, Networking, Leadership, Access, Information Technology
Education
Strayer University 2004 — 2006
Master, Management Information Systems
Drexel University 1995 — 2000
Bachelor, Finance and Management Information Systems
Dana Fowlkes Dana Fowlkes's Telerx Experience October 2003 - September 2008
Job Project Manager at BioClinica
Industry
Experience
BioClinica March 2014 - Present
DSG, Inc. September 2008 - March 2014
Telerx October 2003 - September 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Project Management, Microsoft Project, Software Documentation, SharePoint, Quality Assurance
Education
Keller Graduate School of Management of DeVry University 2007 — 2010
Master's degree, Project Management
Penn State University 1998 — 2003
Bachelor of Science (B.S.), Electrical Engineering
BioClinica March 2014 - Present
DSG, Inc. September 2008 - March 2014
Telerx October 2003 - September 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Project Management, Microsoft Project, Software Documentation, SharePoint, Quality Assurance
Education
Keller Graduate School of Management of DeVry University 2007 — 2010
Master's degree, Project Management
Penn State University 1998 — 2003
Bachelor of Science (B.S.), Electrical Engineering
Alice Major's Telerx Experience November 2012 - August 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Robert Half international June 2015 - August 2015
Robert half international September 2014 - June 2015
Lyneer Staffing Solutions May 2014 - July 2014
Contemporary Staffing Solutions January 2014 - March 2014
Telerx November 2012 - August 2013
Adecco March 2009 - June 2009
Express Scripts November 2007 - March 2008
Physicians Billing Solutions May 2006 - May 2006
K-Force Employment Agency September 2005 - October 2005
Internal Revenue Service March 2004 - June 2004
Skills
Customer Service, Data Entry, Microsoft Office, Invoicing
Education
DeVry University 2014 — 2016
Associate's degree, Health Information/Medical Records Technology/Technician
Franklin Learning Center
Diploma
Computer Learning Center
Thompson Institute
Robert Half international June 2015 - August 2015
Robert half international September 2014 - June 2015
Lyneer Staffing Solutions May 2014 - July 2014
Contemporary Staffing Solutions January 2014 - March 2014
Telerx November 2012 - August 2013
Adecco March 2009 - June 2009
Express Scripts November 2007 - March 2008
Physicians Billing Solutions May 2006 - May 2006
K-Force Employment Agency September 2005 - October 2005
Internal Revenue Service March 2004 - June 2004
Skills
Customer Service, Data Entry, Microsoft Office, Invoicing
Education
DeVry University 2014 — 2016
Associate's degree, Health Information/Medical Records Technology/Technician
Franklin Learning Center
Diploma
Computer Learning Center
Thompson Institute
Jayla Gordon's Telerx Experience April 2013 - January 2015
Job Account Specialist at Xerox
Industry Marketing and Advertising
Experience
Xerox January 2015 - Present
Nike July 2014 - Present
Telerx April 2013 - January 2015
US Army National Guard March 2007 - December 2012
Goodwill Industries of NWNC January 2010 - January 2011
Skills
CNAS, DCP, Human Resources, Sales, Management, Leadership, Time Management, Training, Accounting, Customer Experience, Microsoft Word, Event Planning
Education
Forsyth Technical Community College 2009 — 2009
CNA 1
Forsyth Technical Community College
Winston-Salem State University
B.A, Birth Thru Kindergarten Education
Xerox January 2015 - Present
Nike July 2014 - Present
Telerx April 2013 - January 2015
US Army National Guard March 2007 - December 2012
Goodwill Industries of NWNC January 2010 - January 2011
Skills
CNAS, DCP, Human Resources, Sales, Management, Leadership, Time Management, Training, Accounting, Customer Experience, Microsoft Word, Event Planning
Education
Forsyth Technical Community College 2009 — 2009
CNA 1
Forsyth Technical Community College
Winston-Salem State University
B.A, Birth Thru Kindergarten Education
Ebony Adams Ebony Adams's Telerx Experience October 2010 - February 2012
Job at
Industry Consumer Services
Experience
TransForce June 2015 - Present
USA Truck, Inc. June 2013 - June 2015
TelNet Marketing Group April 2012 - January 2013
Telerx October 2010 - February 2012
Aon Hewitt October 2009 - June 2010
Skills
Recruiting, CDL Class A, Performance Management, Human Resources, Call Centers, Employee Engagement, New Hire Orientations, Call Center, Employee Relations, Customer Satisfaction, HRIS, Benefits Administration, Administration, Talent Acquisition, Onboarding, Customer Experience
Education
DeVry University-North Carolina 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
TransForce June 2015 - Present
USA Truck, Inc. June 2013 - June 2015
TelNet Marketing Group April 2012 - January 2013
Telerx October 2010 - February 2012
Aon Hewitt October 2009 - June 2010
Skills
Recruiting, CDL Class A, Performance Management, Human Resources, Call Centers, Employee Engagement, New Hire Orientations, Call Center, Employee Relations, Customer Satisfaction, HRIS, Benefits Administration, Administration, Talent Acquisition, Onboarding, Customer Experience
Education
DeVry University-North Carolina 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Bethany Edwards Bethany Edwards's Telerx Experience April 2015 - July 2015
Job General Customer Service Extraordinaire
Industry Consumer Services
Experience
Telerx April 2015 - July 2015
Convergys July 2014 - November 2014
Fatz Cafe June 2014 - July 2014
Tavern 24 December 2013 - May 2014
Chick-fil-A Restaurants September 2013 - April 2014
Texas Roadhouse May 2012 - November 2013
Bojangles' Restaurants, Inc. September 2011 - May 2012
Skills
Close Attention to..., Organization, Solid computer skills, Customer Satisfaction, Positive Personality, Eagerness to Learn, Multitasking Skills, Works well with a team, Works well independently, Restaurants, Cashiering, Typing, Cash Handling, Teamwork, Food & Beverage, Phone Etiquette
Education
Gaston College 2011 — 2013
Telerx April 2015 - July 2015
Convergys July 2014 - November 2014
Fatz Cafe June 2014 - July 2014
Tavern 24 December 2013 - May 2014
Chick-fil-A Restaurants September 2013 - April 2014
Texas Roadhouse May 2012 - November 2013
Bojangles' Restaurants, Inc. September 2011 - May 2012
Skills
Close Attention to..., Organization, Solid computer skills, Customer Satisfaction, Positive Personality, Eagerness to Learn, Multitasking Skills, Works well with a team, Works well independently, Restaurants, Cashiering, Typing, Cash Handling, Teamwork, Food & Beverage, Phone Etiquette
Education
Gaston College 2011 — 2013
Tenia Armstrong Tenia Armstrong's Telerx Experience May 2012 - February 2015
Job Highly Experienced Customer Care Specialist
Industry Outsourcing/Offshoring
Experience
Telerx May 2012 - February 2015
Party City August 2005 - November 2011
Champs Sports March 2003 - June 2005
Skills
Retail, Customer Service, Merchandising, Inventory Control, Hiring, Inventory Management, Customer Experience, Employee Management, Customer Satisfaction, Time Management, Training & Development, Conflict Resolution, Receiving, Cash Management, Performance Management, Problem Solving, Decision Making Skills, Retail Management, Employee Relations
Education
University of North Carolina at Charlotte 2000 — 2002
Bachelor of Science, Business Administration
Gannon University 1998 — 2000
Mortuary Science and Embalming/Embalmer
Heritage High School 1994 — 1998
Advanced Studies, General Studies
Telerx May 2012 - February 2015
Party City August 2005 - November 2011
Champs Sports March 2003 - June 2005
Skills
Retail, Customer Service, Merchandising, Inventory Control, Hiring, Inventory Management, Customer Experience, Employee Management, Customer Satisfaction, Time Management, Training & Development, Conflict Resolution, Receiving, Cash Management, Performance Management, Problem Solving, Decision Making Skills, Retail Management, Employee Relations
Education
University of North Carolina at Charlotte 2000 — 2002
Bachelor of Science, Business Administration
Gannon University 1998 — 2000
Mortuary Science and Embalming/Embalmer
Heritage High School 1994 — 1998
Advanced Studies, General Studies
Ivy Cochrane Ivy Cochrane's Telerx Experience March 2006 - July 2007
Job IT Service Desk Supervisor at ProBuild Holdings
Industry Information Technology and Services
Experience
ProBuild Holdings October 2009 - Present
ADP September 2007 - March 2009
Telerx March 2006 - July 2007
West Telemarketing August 2005 - January 2006
Skills
Windows XP, Professional, Active Directory, Blackberry Enterprise..., Oracle Applications, Networking, Microsoft Office, Mobile Devices, Team Leadership, General Office Duties, Team Oriented, Microsoft Office 2003, Microsoft Office 2007, ITIL v3 Foundations..., Service-Now, Software Documentation, Management, Service Desk, Software Installation, Technical Support, Incident Management, ITIL, Help Desk Support, Hardware, Citrix, Troubleshooting
Education
Maxine L. Silva Magnet High School for Healthcare Professions 2002 — 2005
El Paso Community College
ProBuild Holdings October 2009 - Present
ADP September 2007 - March 2009
Telerx March 2006 - July 2007
West Telemarketing August 2005 - January 2006
Skills
Windows XP, Professional, Active Directory, Blackberry Enterprise..., Oracle Applications, Networking, Microsoft Office, Mobile Devices, Team Leadership, General Office Duties, Team Oriented, Microsoft Office 2003, Microsoft Office 2007, ITIL v3 Foundations..., Service-Now, Software Documentation, Management, Service Desk, Software Installation, Technical Support, Incident Management, ITIL, Help Desk Support, Hardware, Citrix, Troubleshooting
Education
Maxine L. Silva Magnet High School for Healthcare Professions 2002 — 2005
El Paso Community College
Brooklyn Roberts Brooklyn Roberts's Telerx Experience October 2012 - January 2013
Job Professional
Industry Retail
Experience
Scott Clark Toyota July 2015 - Present
AT&T October 2014 - Present
Gastonia Nissan Inc March 2013 - March 2014
Telerx October 2012 - January 2013
Justice for Girls 2012 - 2013
Skills
Call Center, Customer Experience, Customer Retention, Customer Service, Data Entry, Customer Satisfaction, Sales, Computer Hardware, Retail, Retail Sales, Inventory Management, Team Building, Time Management, Leadership
Education
Gaston College 2009 — 2010
Communication, Business/Corporate Communications
Scott Clark Toyota July 2015 - Present
AT&T October 2014 - Present
Gastonia Nissan Inc March 2013 - March 2014
Telerx October 2012 - January 2013
Justice for Girls 2012 - 2013
Skills
Call Center, Customer Experience, Customer Retention, Customer Service, Data Entry, Customer Satisfaction, Sales, Computer Hardware, Retail, Retail Sales, Inventory Management, Team Building, Time Management, Leadership
Education
Gaston College 2009 — 2010
Communication, Business/Corporate Communications
Debjita Mallick Debjita Mallick's Telerx Experience May 2012 - November 2012
Job Wellness Events Support/Social Media Coordinator at Health Fairs Direct
Industry Telecommunications
Experience
Health Fairs Direct May 2014 - Present
Lycamobile April 2013 - April 2014
Telerx May 2012 - November 2012
Fresenius Medical Care February 2012 - April 2012
Vitcom Consulting Pvt. Ltd. October 2007 - May 2011
VNV Consulting January 2007 - August 2007
Skills
Public Relations, Strategic Public..., Marketing Communications, Corporate Communications, Event Planning, Event Management, Corporate Events, Coordinating Events, Social Media Marketing, Publicity, Marketing, Management, Sponsorship, Media Relations, Crisis Communications, Internal Communications, Press Releases, Brand Management, Media Planning, Social Networking
Education
New York University 2013 — 2014
Certificate in Public Relations, Public Relations/Image Management, A
University of Burdwan 2004 — 2006
Master of Arts (MA), English Language and Literature, General
Jadavpur University 2004 — 2005
Post Graduate Diploma in Mass Communication, Mass Communication/Media Studies
University of Calcutta 2001 — 2004
Bachalor of Arts, English Language and Literature, General
Modern High School, Kolkata, India 1987 — 2001
High School
Health Fairs Direct May 2014 - Present
Lycamobile April 2013 - April 2014
Telerx May 2012 - November 2012
Fresenius Medical Care February 2012 - April 2012
Vitcom Consulting Pvt. Ltd. October 2007 - May 2011
VNV Consulting January 2007 - August 2007
Skills
Public Relations, Strategic Public..., Marketing Communications, Corporate Communications, Event Planning, Event Management, Corporate Events, Coordinating Events, Social Media Marketing, Publicity, Marketing, Management, Sponsorship, Media Relations, Crisis Communications, Internal Communications, Press Releases, Brand Management, Media Planning, Social Networking
Education
New York University 2013 — 2014
Certificate in Public Relations, Public Relations/Image Management, A
University of Burdwan 2004 — 2006
Master of Arts (MA), English Language and Literature, General
Jadavpur University 2004 — 2005
Post Graduate Diploma in Mass Communication, Mass Communication/Media Studies
University of Calcutta 2001 — 2004
Bachalor of Arts, English Language and Literature, General
Modern High School, Kolkata, India 1987 — 2001
High School
James Schneider, CPCU's Telerx Experience September 2014 - Present
Job Accounting Manager at Telerx
Industry Insurance
Experience
Telerx September 2014 - Present
Tokio Marine North America Services, LLC October 2010 - September 2014
ACE INA August 2006 - October 2010
PwC August 2004 - July 2006
Barrack, Rodos & Bacine September 2000 - July 2004
Kroll Lindquist Avey September 2002 - March 2003
Skills
Internal Audit, Financial Analysis, Auditing, Internal Controls, Accounting, Account Reconciliation, Financial Statements, Analysis, Finance, Accounts Payable, Financial Audits, SEC filings, CPA, Tax, Financial Reporting, Sarbanes-Oxley Act
Education
Drexel University 1999 — 2004
B.S. in Business Administration, Concentration in Accounting & Marketing with a Minor in Psychology
Telerx September 2014 - Present
Tokio Marine North America Services, LLC October 2010 - September 2014
ACE INA August 2006 - October 2010
PwC August 2004 - July 2006
Barrack, Rodos & Bacine September 2000 - July 2004
Kroll Lindquist Avey September 2002 - March 2003
Skills
Internal Audit, Financial Analysis, Auditing, Internal Controls, Accounting, Account Reconciliation, Financial Statements, Analysis, Finance, Accounts Payable, Financial Audits, SEC filings, CPA, Tax, Financial Reporting, Sarbanes-Oxley Act
Education
Drexel University 1999 — 2004
B.S. in Business Administration, Concentration in Accounting & Marketing with a Minor in Psychology
April Ramsey April Ramsey's Telerx Experience October 2009 - Present
Job Account Supervisor at Telerx
Industry Telecommunications
Experience
Telerx October 2009 - Present
Best Western International December 2008 - October 2009
Target October 1999 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Call Centers, Invoicing, Coaching, Training, Payroll, Data Entry, Administrative..., Recruiting, Event Planning, Management, Leadership, Team Leadership, Interviews, Sales
Education
Gaston College
Certificate in Medical Office Administration, Medical Office Management/Administration
Bessemer City High School
Telerx October 2009 - Present
Best Western International December 2008 - October 2009
Target October 1999 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Call Centers, Invoicing, Coaching, Training, Payroll, Data Entry, Administrative..., Recruiting, Event Planning, Management, Leadership, Team Leadership, Interviews, Sales
Education
Gaston College
Certificate in Medical Office Administration, Medical Office Management/Administration
Bessemer City High School
Shana Martin, MSM's Telerx Experience September 2014 - April 2015
Job Recruiter
Industry Staffing and Recruiting
Experience
PeopleShare June 2015 - August 2015
Telerx September 2014 - April 2015
Building Foundations Day Care May 2011 - March 2013
Fernwood Hotel & Resort July 2009 - November 2010
Perkins Family Restaurants July 2006 - December 2008
Skills
Customer Service, Leadership, Typing, Sales, Fundraising, Networking, Time Management, Hotels, Teamwork, Event Planning, Telephone Skills, Public Speaking, Customer Satisfaction, Microsoft Office, Applicant Tracking, New Hire Orientations, Recruiting, Corporate Recruiting, Interviews, Human Resources, PowerPoint
Education
Kaplan University 2013 — 2014
Master of Science (M.S.), Human Resources Management and Services
East Stroudsburg University of Pennsylvania 2010 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
PeopleShare June 2015 - August 2015
Telerx September 2014 - April 2015
Building Foundations Day Care May 2011 - March 2013
Fernwood Hotel & Resort July 2009 - November 2010
Perkins Family Restaurants July 2006 - December 2008
Skills
Customer Service, Leadership, Typing, Sales, Fundraising, Networking, Time Management, Hotels, Teamwork, Event Planning, Telephone Skills, Public Speaking, Customer Satisfaction, Microsoft Office, Applicant Tracking, New Hire Orientations, Recruiting, Corporate Recruiting, Interviews, Human Resources, PowerPoint
Education
Kaplan University 2013 — 2014
Master of Science (M.S.), Human Resources Management and Services
East Stroudsburg University of Pennsylvania 2010 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Carla Giorno Carla Giorno's Telerx Experience May 2011 - June 2013
Job Project Coordinator at Indegene
Industry Outsourcing/Offshoring
Experience
Indegene July 2015 - Present
The Cawley Family June 2013 - July 2015
Telerx May 2011 - June 2013
The Body Shop 2009 - 2011
Skills
Oral & Written..., Office Administration, Accurate Data Entry, Customer Service, Organizational..., Performing Arts, Sales Management, Legal Writing, Legal Research, Marketing Communications, Document Management
Education
George Mason University 2014 — 2015
Professional Certificate, Legal Assistant/Paralegal
West Chester University of Pennsylvania 2006 — 2011
Bachelor’s Degree, Music, Communication Studies
Indegene July 2015 - Present
The Cawley Family June 2013 - July 2015
Telerx May 2011 - June 2013
The Body Shop 2009 - 2011
Skills
Oral & Written..., Office Administration, Accurate Data Entry, Customer Service, Organizational..., Performing Arts, Sales Management, Legal Writing, Legal Research, Marketing Communications, Document Management
Education
George Mason University 2014 — 2015
Professional Certificate, Legal Assistant/Paralegal
West Chester University of Pennsylvania 2006 — 2011
Bachelor’s Degree, Music, Communication Studies
Steven Perine Steven Perine's Telerx Experience February 2013 - January 2015
Job System Architect at FrontierBPM, Inc.
Industry Computer Software
Experience
FrontierBPM, Inc. January 2015 - Present
Telerx February 2013 - January 2015
RID Ventures, LLC March 2012 - February 2013
Siemens Medical Solutions USA, Inc. December 2011 - March 2012
Dr. Habib Ammari February 2011 - June 2011
Hofstra University Peer Teacher Program January 2011 - May 2011
Hofstra University Tutorial Program November 2010 - April 2011
New York Black Car Operators' Insurance Compensation Fund June 2009 - August 2009
Skills
SharePoint, C#, jQuery, ASP.NET, JavaScript, ASP, Visual Studio, Databases, .NET, VB.NET, Agile Methodologies, Pega PRPC, DotNetNuke, Integration, Visual Basic, Web Applications, HTML, Scrum, TFS, Programming, AJAX, SQL, Microsoft SQL Server, XML, Access, Paypal Integration, C++, Database Design, Entity Framework, AnyDoc, Umbraco, Google Analytics, MVC, Payment Systems, LINQ, InfoPath, Windows, Java, x86 Assembly, OS X, Razor, Microsoft Visual Studio, Team Foundation Server, Mac OS X
Education
Hofstra University 2007 — 2011
B.A., Computer Science, Sociology
FrontierBPM, Inc. January 2015 - Present
Telerx February 2013 - January 2015
RID Ventures, LLC March 2012 - February 2013
Siemens Medical Solutions USA, Inc. December 2011 - March 2012
Dr. Habib Ammari February 2011 - June 2011
Hofstra University Peer Teacher Program January 2011 - May 2011
Hofstra University Tutorial Program November 2010 - April 2011
New York Black Car Operators' Insurance Compensation Fund June 2009 - August 2009
Skills
SharePoint, C#, jQuery, ASP.NET, JavaScript, ASP, Visual Studio, Databases, .NET, VB.NET, Agile Methodologies, Pega PRPC, DotNetNuke, Integration, Visual Basic, Web Applications, HTML, Scrum, TFS, Programming, AJAX, SQL, Microsoft SQL Server, XML, Access, Paypal Integration, C++, Database Design, Entity Framework, AnyDoc, Umbraco, Google Analytics, MVC, Payment Systems, LINQ, InfoPath, Windows, Java, x86 Assembly, OS X, Razor, Microsoft Visual Studio, Team Foundation Server, Mac OS X
Education
Hofstra University 2007 — 2011
B.A., Computer Science, Sociology
Courtney Black Courtney Black's Telerx Experience August 2013 - December 2013
Job Underwriter Examiner III at Allstate Business Insurance Center
Industry Insurance
Experience
Allstate Insurance May 2014 - September 2014
Allstate January 2014 - May 2014
Telerx August 2013 - December 2013
Cape Fear Valley Health System January 2013 - May 2013
Food Lion July 2008 - May 2013
Lowe's Home Improvement May 2010 - August 2010
Charles W. Chestnut Library January 2010 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Marketing, Time Management, Strategy, Customer Satisfaction, Team Building, Insurance, Data Analysis, Leadership, Outlook, Strategic Planning, Management, Access, Sales, Analysis
Education
Pfeiffer University 2014 — 2017
Joint MBA\MHA, Joint Master's in Business Administration and Healthcare Administration
Fayetteville State University 2009 — 2013
Bachelor of Science (B.S.), Business Administration
Allstate Insurance May 2014 - September 2014
Allstate January 2014 - May 2014
Telerx August 2013 - December 2013
Cape Fear Valley Health System January 2013 - May 2013
Food Lion July 2008 - May 2013
Lowe's Home Improvement May 2010 - August 2010
Charles W. Chestnut Library January 2010 - May 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Marketing, Time Management, Strategy, Customer Satisfaction, Team Building, Insurance, Data Analysis, Leadership, Outlook, Strategic Planning, Management, Access, Sales, Analysis
Education
Pfeiffer University 2014 — 2017
Joint MBA\MHA, Joint Master's in Business Administration and Healthcare Administration
Fayetteville State University 2009 — 2013
Bachelor of Science (B.S.), Business Administration
David J. Burdge, CPA David J. Burdge, CPA's Telerx Experience September 2008 - March 2012
Job Transforming Financial Information to Drive Results for Key Decision Makers and CLevel Executives
Industry Financial Services
Experience
ERT September 2012 - February 2015
Telerx September 2008 - March 2012
Telerx March 2003 - September 2008
Telerx October 1999 - March 2003
KPMG US February 1997 - August 1999
Skills
Financial Reporting, Forecasting, Variance Analysis, Process Improvement, Accounting, Management, Strategic Planning, Analysis, Leadership, Finance, Microsoft Excel, General Ledger, Business Analysis, Auditing, Business Process..., Training, Accounts Receivable, Team Building, Team Leadership, Accruals, Problem Solving, Internal Controls, Change Management, Accounts Payable, Account Reconciliation, Financial Accounting, Microsoft Office, Invoicing, Cost Accounting, Customer Satisfaction, Business Intelligence, Call Center, Excel, P&L, PowerPoint, Word, Coaching, Supervisory Skills, Business Planning, Billing, Mentoring, Spreadsheets, People Management, P&L Management, Budget, Income Statement, Kronos, SharePoint, Adaptive Planning, Microsoft Dynamics AX
Education
Indiana University of Pennsylvania 1990 — 1992
Bachelor of Science (BS), Accounting
Norristown High School
Diploma, Accounting and Finance
ERT September 2012 - February 2015
Telerx September 2008 - March 2012
Telerx March 2003 - September 2008
Telerx October 1999 - March 2003
KPMG US February 1997 - August 1999
Skills
Financial Reporting, Forecasting, Variance Analysis, Process Improvement, Accounting, Management, Strategic Planning, Analysis, Leadership, Finance, Microsoft Excel, General Ledger, Business Analysis, Auditing, Business Process..., Training, Accounts Receivable, Team Building, Team Leadership, Accruals, Problem Solving, Internal Controls, Change Management, Accounts Payable, Account Reconciliation, Financial Accounting, Microsoft Office, Invoicing, Cost Accounting, Customer Satisfaction, Business Intelligence, Call Center, Excel, P&L, PowerPoint, Word, Coaching, Supervisory Skills, Business Planning, Billing, Mentoring, Spreadsheets, People Management, P&L Management, Budget, Income Statement, Kronos, SharePoint, Adaptive Planning, Microsoft Dynamics AX
Education
Indiana University of Pennsylvania 1990 — 1992
Bachelor of Science (BS), Accounting
Norristown High School
Diploma, Accounting and Finance
Donna Goletz Donna Goletz's Telerx Experience September 1996 - January 1999
Job Senior Database Programmer Analyst
Industry Information Technology and Services
Experience
Addeco Staffing Service October 2014 - Present
Self Employed - IT Consultant January 2013 - September 2014
Guardian Life January 1999 - January 2013
Telerx September 1996 - January 1999
Pentamation Enterprises June 1994 - September 1996
Crowder Engineering January 1991 - May 1993
Skills
Relational Databases, Oracle, Software Project..., Software Development, Software Design, Software Installation, Software Documentation, Unix, IBM Utilities, MySQL, PHP, Requirements Analysis, Visio, Life Insurance, Access, Microsoft Excel, Rational Functional..., Secure FTP, Informatica, Serena Changeman, DB2, HTML, Team Track
Education
DeSales University 1991 — 1994
Bachelor of Science (BS), Computer Science, 3.97
Addeco Staffing Service October 2014 - Present
Self Employed - IT Consultant January 2013 - September 2014
Guardian Life January 1999 - January 2013
Telerx September 1996 - January 1999
Pentamation Enterprises June 1994 - September 1996
Crowder Engineering January 1991 - May 1993
Skills
Relational Databases, Oracle, Software Project..., Software Development, Software Design, Software Installation, Software Documentation, Unix, IBM Utilities, MySQL, PHP, Requirements Analysis, Visio, Life Insurance, Access, Microsoft Excel, Rational Functional..., Secure FTP, Informatica, Serena Changeman, DB2, HTML, Team Track
Education
DeSales University 1991 — 1994
Bachelor of Science (BS), Computer Science, 3.97
Ashley Pello Ashley Pello's Telerx Experience January 2015 - Present
Job Project Manager
Industry Pharmaceuticals
Experience
Telerx January 2015 - Present
Telerx April 2011 - January 2015
Telerx March 2010 - March 2011
Telerx December 2008 - February 2010
Skills
Requirements Gathering, Vendor Management, Process Improvement, Microsoft Office, Market Research, Customer Satisfaction, Change Management, Employee Engagement, Team Building, Management, Cross-functional Team..., Leadership
Education
Jones International University 2014 — 2016
Master of Business Administration (M.B.A.), Management of Information Systems
Villanova University 2008 — 2008
Masters Certificate in Project Management
Villanova University 2008 — 2008
Masters Certificate in Strategic Organizational Leadership
Pennsylvania State University-Penn State Abington 2003 — 2008
Bachelor of Business Administration (B.B.A.), Corporate Communication, 3.87
Telerx January 2015 - Present
Telerx April 2011 - January 2015
Telerx March 2010 - March 2011
Telerx December 2008 - February 2010
Skills
Requirements Gathering, Vendor Management, Process Improvement, Microsoft Office, Market Research, Customer Satisfaction, Change Management, Employee Engagement, Team Building, Management, Cross-functional Team..., Leadership
Education
Jones International University 2014 — 2016
Master of Business Administration (M.B.A.), Management of Information Systems
Villanova University 2008 — 2008
Masters Certificate in Project Management
Villanova University 2008 — 2008
Masters Certificate in Strategic Organizational Leadership
Pennsylvania State University-Penn State Abington 2003 — 2008
Bachelor of Business Administration (B.B.A.), Corporate Communication, 3.87
Tanya Caldwell Tanya Caldwell's Telerx Experience November 2009 - May 2014
Job Nurse at Mollen immunization clinics
Industry Pharmaceuticals
Experience
PawTree September 2015 - Present
Spectrum Staffing Consultant at ConvaTec November 2014 - Present
Plexus Worldwide, Inc. July 2014 - Present
Telerx November 2009 - May 2014
Mollen Immunization Clinics August 2009 - June 2013
Peak Medical Resources, LLC April 2009 - November 2009
US Airways January 2004 - June 2004
Education
Gardner-Webb University 2011 — 2016
BSN, Registered Nursing/Registered Nurse
Gaston College 2013 — 2014
ADN, Registered Nursing/Registered Nurse
ECPI College of Technology 2007 — 2009
Diploma, Licensed Practical/Vocational Nurse Training
PawTree September 2015 - Present
Spectrum Staffing Consultant at ConvaTec November 2014 - Present
Plexus Worldwide, Inc. July 2014 - Present
Telerx November 2009 - May 2014
Mollen Immunization Clinics August 2009 - June 2013
Peak Medical Resources, LLC April 2009 - November 2009
US Airways January 2004 - June 2004
Education
Gardner-Webb University 2011 — 2016
BSN, Registered Nursing/Registered Nurse
Gaston College 2013 — 2014
ADN, Registered Nursing/Registered Nurse
ECPI College of Technology 2007 — 2009
Diploma, Licensed Practical/Vocational Nurse Training
Heather Ferrence Heather Ferrence's Telerx Experience May 2008 - April 2014
Job Director, PV Compliance at Telerx
Industry Pharmaceuticals
Experience
TeleRx May 2008 - April 2014
Wyeth Pharmaceuticals 2001 - 2007
Alliance Healthcare Information, Inc. 2000 - 2001
Alliance Healthcare Information, Inc. 1998 - 2000
Skills
RN, BSN, Certified Aerobic..., Speaks Spanish, Management, Spanish, Team Leadership, Software Documentation, Pharmaceutical Industry, Training, Quality Assurance, Due Diligence, Team Building, Healthcare, Call Centers, Sop, Program Management, GMP, Leadership, Auditing, Employee Relations, Critical Thinking, Human Resources
Education
Eastern Mennonite University 1992 — 1998
BS, Nursing
TeleRx May 2008 - April 2014
Wyeth Pharmaceuticals 2001 - 2007
Alliance Healthcare Information, Inc. 2000 - 2001
Alliance Healthcare Information, Inc. 1998 - 2000
Skills
RN, BSN, Certified Aerobic..., Speaks Spanish, Management, Spanish, Team Leadership, Software Documentation, Pharmaceutical Industry, Training, Quality Assurance, Due Diligence, Team Building, Healthcare, Call Centers, Sop, Program Management, GMP, Leadership, Auditing, Employee Relations, Critical Thinking, Human Resources
Education
Eastern Mennonite University 1992 — 1998
BS, Nursing
Nick Rompilla Nick Rompilla's Telerx Experience June 2000 - August 2005
Job Senior Talent Acquisition Specialist at Olympus Corporation Of The Americas
Industry Medical Devices
Experience
Olympus Corporation Of The Americas April 2012 - Present
Olympus Corporation Of The Americas November 2007 - April 2012
Penn Treaty Network America September 2005 - October 2007
Telerx June 2000 - August 2005
Uniforce Staffing December 1998 - June 2000
Skills
Talent Acquisition, Employee Relations, Relationship Management, Strategic Partnerships, CRM, Start-ups, Business Analysis, Negotiation, Conflict Resolution, Result Oriented, Leadership, Screening, Internet Recruiting, Applicant Tracking..., Recruiting, Human Resources, Interviews, Sourcing, Technical Recruiting
Education
DeSales University
Human Resources
Lehigh Carbon Community College
Business Administration
Olympus Corporation Of The Americas April 2012 - Present
Olympus Corporation Of The Americas November 2007 - April 2012
Penn Treaty Network America September 2005 - October 2007
Telerx June 2000 - August 2005
Uniforce Staffing December 1998 - June 2000
Skills
Talent Acquisition, Employee Relations, Relationship Management, Strategic Partnerships, CRM, Start-ups, Business Analysis, Negotiation, Conflict Resolution, Result Oriented, Leadership, Screening, Internet Recruiting, Applicant Tracking..., Recruiting, Human Resources, Interviews, Sourcing, Technical Recruiting
Education
DeSales University
Human Resources
Lehigh Carbon Community College
Business Administration
Phil Baumann Phil Baumann's Telerx Experience April 2014 - Present
Job Strategist at Telerx and C3i
Industry Online Media
Experience
Telerx April 2014 - Present
Health Is Social April 2008 - Present
Mayo Clinic Center for Social Media July 2010 - Present
UDG Healthcare June 2012 - April 2014
ICON May 2007 - April 2008
Community Health Systems May 2005 - May 2007
Aqua America September 2001 - February 2004
Mercy Health System June 1999 - February 2000
Mercy Health System June 1999 - February 2000
Conectiv February 1998 - May 1999
Skills
Public Speaking, Nursing, Blogging, Online Marketing, Financial Reporting, Wordpress, Website Promotion, Critical Care, Pharmacovigilance, Treasury Management, Healthcare, Strategic Planning, Health, Customer Relations, Hospitals, PowerPoint, Social Media, Public Relations, Excel, Marketing Strategy, Compliance, Process Improvement, Word, Team Building, Customer Service, Microsoft Office, Clinical, Writing, New Business Development, Business Strategy, Change Management, Planning, Problem Solving, Analysis, Social Networking, Contract Negotiation, Team Leadership, Marketing Communications, Clinical Research, Microsoft Excel, Online Advertising, FDA Regulations, Adverse Event Reporting, Drug Safety, Digital Health, Community Management, Healthcare..., Philosophy, WordPress, FDA
Education
Drexel University 2004 — 2005
Bachelors of Science, Nursing
University of Delaware 1985 — 1991
Bachelors of Science, Accounting
Telerx April 2014 - Present
Health Is Social April 2008 - Present
Mayo Clinic Center for Social Media July 2010 - Present
UDG Healthcare June 2012 - April 2014
ICON May 2007 - April 2008
Community Health Systems May 2005 - May 2007
Aqua America September 2001 - February 2004
Mercy Health System June 1999 - February 2000
Mercy Health System June 1999 - February 2000
Conectiv February 1998 - May 1999
Skills
Public Speaking, Nursing, Blogging, Online Marketing, Financial Reporting, Wordpress, Website Promotion, Critical Care, Pharmacovigilance, Treasury Management, Healthcare, Strategic Planning, Health, Customer Relations, Hospitals, PowerPoint, Social Media, Public Relations, Excel, Marketing Strategy, Compliance, Process Improvement, Word, Team Building, Customer Service, Microsoft Office, Clinical, Writing, New Business Development, Business Strategy, Change Management, Planning, Problem Solving, Analysis, Social Networking, Contract Negotiation, Team Leadership, Marketing Communications, Clinical Research, Microsoft Excel, Online Advertising, FDA Regulations, Adverse Event Reporting, Drug Safety, Digital Health, Community Management, Healthcare..., Philosophy, WordPress, FDA
Education
Drexel University 2004 — 2005
Bachelors of Science, Nursing
University of Delaware 1985 — 1991
Bachelors of Science, Accounting
MaryAnn Grandinetti MaryAnn Grandinetti's Telerx Experience 2002 - 2010
Job Cigna
Industry Consumer Services
Experience
Cigna February 2012 - Present
Sallie Mae March 2010 - February 2012
Telerx 2002 - 2010
Telerx 2002 - 2010
Skills
Call Centers, Customer Service, Leadership, Customer Satisfaction, Operations Management
Education
King's College 1994 — 1996
Master's Degree, Health Administration
Ithaca College 1983 — 1985
Bachelor's Degree, Communication and Media Studies
Cigna February 2012 - Present
Sallie Mae March 2010 - February 2012
Telerx 2002 - 2010
Telerx 2002 - 2010
Skills
Call Centers, Customer Service, Leadership, Customer Satisfaction, Operations Management
Education
King's College 1994 — 1996
Master's Degree, Health Administration
Ithaca College 1983 — 1985
Bachelor's Degree, Communication and Media Studies
Carrie Edwards, MS, RDN, LDN, CNSC Carrie Edwards, MS, RDN, LDN, CNSC's Telerx Experience May 2006 - February 2008
Job Experienced registered dietitian seeking networking and workfromhome/telecommute opportunities.
Industry Hospital & Health Care
Experience
Geisinger Health System May 2011 - May 2015
Extendicare May 2010 - May 2011
Luzerne County Community College January 2009 - May 2010
Community Health Systems February 2008 - May 2010
Clearbrook, Inc. June 2008 - April 2010
Telerx May 2006 - February 2008
Greater Hazleton Health Alliance December 2003 - May 2006
Metz & Associates, LTD May 2004 - April 2006
Commission on Economic Opportunity December 2002 - December 2003
Skills
Nutrition Education, Dietetics, Clinical Nutrition, Nutrition, Wellness, Health Education, Medical Nutrition..., Healthcare, Nutritional Counseling, Food Safety, Public Speaking, Community Health, Leadership, Training, Customer Service, Management, Technical Writing, Computer Proficiency, Nutrition Support, Organizational..., Organizational..., Consulting, Call Center..., Employee Training
Education
Misericordia University 2005 — 2007
M.S., Organizational Management, 4.0 GPA
Geisinger Medical Center 2001 — 2002
RDE, Dietetics and Nutrition
Indiana University of Pennsylvania 1998 — 2001
B.S., Dietetics, 3.65 GPA-overall, 3.85 GPA-major, 3.48 GPA-science
Geisinger Health System May 2011 - May 2015
Extendicare May 2010 - May 2011
Luzerne County Community College January 2009 - May 2010
Community Health Systems February 2008 - May 2010
Clearbrook, Inc. June 2008 - April 2010
Telerx May 2006 - February 2008
Greater Hazleton Health Alliance December 2003 - May 2006
Metz & Associates, LTD May 2004 - April 2006
Commission on Economic Opportunity December 2002 - December 2003
Skills
Nutrition Education, Dietetics, Clinical Nutrition, Nutrition, Wellness, Health Education, Medical Nutrition..., Healthcare, Nutritional Counseling, Food Safety, Public Speaking, Community Health, Leadership, Training, Customer Service, Management, Technical Writing, Computer Proficiency, Nutrition Support, Organizational..., Organizational..., Consulting, Call Center..., Employee Training
Education
Misericordia University 2005 — 2007
M.S., Organizational Management, 4.0 GPA
Geisinger Medical Center 2001 — 2002
RDE, Dietetics and Nutrition
Indiana University of Pennsylvania 1998 — 2001
B.S., Dietetics, 3.65 GPA-overall, 3.85 GPA-major, 3.48 GPA-science
Kristopher Belton Kristopher Belton's Telerx Experience 2011 - 2013
Job Marketing Account Rep at NextGen Healthcare Information Systems
Industry Information Technology and Services
Experience
NextGen Healthcare Information Systems 2013 - Present
Telerx 2011 - 2013
Target 2011 - 2011
Catalyst 360 2010 - 2011
Skills
Salesforce.com, Call Centers, Customer Satisfaction, Marketing, Management, Account Management, Sales, EHR, Training, Customer Service, Process Improvement, Leadership, Data Entry, SaaS, Healthcare, HIPAA, Data Analysis, EPM
Education
Indiana University of Pennsylvania 2005 — 2010
Bachelor of Science (BS), Mass Communication/Media Studies
NextGen Healthcare Information Systems 2013 - Present
Telerx 2011 - 2013
Target 2011 - 2011
Catalyst 360 2010 - 2011
Skills
Salesforce.com, Call Centers, Customer Satisfaction, Marketing, Management, Account Management, Sales, EHR, Training, Customer Service, Process Improvement, Leadership, Data Entry, SaaS, Healthcare, HIPAA, Data Analysis, EPM
Education
Indiana University of Pennsylvania 2005 — 2010
Bachelor of Science (BS), Mass Communication/Media Studies
Teresa Matvey's Telerx Experience December 2014 - Present
Job Sr. Manager Sales Operations at Telerx
Industry Consumer Services
Experience
Telerx December 2014 - Present
Telerx October 1998 - Present
Skills
Customer Experience, Inbound Marketing, Call Center, Customer Retention, CRM, Strategic Partnerships, BPO, Account Management, Customer Satisfaction, Call Centers, Contact Centers, B2B, Lead Generation, Workforce Management, Vendor Management, Analytics, Outsourcing, Solution Selling, Strategy, Training, Telemarketing, Salesforce.com, Cross-functional Team..., P&L Management, Multi-channel Marketing, Customer Acquisition, Direct Marketing, Business Development, SaaS, Team Leadership, Team Management, Call Center Development, Leadership, Market Research, Sales Operations, Marketing Management, Sales Process, Management, Product Marketing, Marketing Strategy
Education
DeSales University
Telerx December 2014 - Present
Telerx October 1998 - Present
Skills
Customer Experience, Inbound Marketing, Call Center, Customer Retention, CRM, Strategic Partnerships, BPO, Account Management, Customer Satisfaction, Call Centers, Contact Centers, B2B, Lead Generation, Workforce Management, Vendor Management, Analytics, Outsourcing, Solution Selling, Strategy, Training, Telemarketing, Salesforce.com, Cross-functional Team..., P&L Management, Multi-channel Marketing, Customer Acquisition, Direct Marketing, Business Development, SaaS, Team Leadership, Team Management, Call Center Development, Leadership, Market Research, Sales Operations, Marketing Management, Sales Process, Management, Product Marketing, Marketing Strategy
Education
DeSales University
Aaron Andu Aaron Andu's Telerx Experience June 2013 - July 2013
Job RDP Associate at Edward Jones
Industry Financial Services
Experience
Edward Jones June 2014 - Present
Telerx June 2013 - July 2013
PricewaterhouseCoopers June 2012 - July 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Microsoft Office, Finance, Networking, Financial Analysis, Research, Social Networking, Teamwork
Education
Florida Agricultural and Mechanical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Economics
Florida Agricultural and Mechanical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Economics
Edward Jones June 2014 - Present
Telerx June 2013 - July 2013
PricewaterhouseCoopers June 2012 - July 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Microsoft Office, Finance, Networking, Financial Analysis, Research, Social Networking, Teamwork
Education
Florida Agricultural and Mechanical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Economics
Florida Agricultural and Mechanical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance and Economics
Atul Kumar's Telerx Experience 2015 - Present
Job Healthcare Entrepreneur in Digital, Strategy, Consulting, IT, Business
Industry Outsourcing/Offshoring
Experience
NRI Family Health May 2003 - Present
Healthy2050 September 2015 - Present
Highmark Inc. February 2015 - Present
Telerx 2015 - Present
Virtusa 2014 - Present
Overseas Volueenter for a Better India (OVBI) - Canada January 2015 - September 2015
Healthfirst January 2015 - March 2015
IIM Ahmedabad Alumni Association, USA Chapter May 2015 - 2015
Horizon Blue Cross Blue Shield of New Jersey September 2012 - 2014
Infosys 2012 - 2014
Skills
Strategy, Outsourcing, Program Management, Leadership, Business Development, Start-ups, Change Management, Business Transformation, Business Strategy, Strategic Planning, BPO, Team Management, Process Improvement, Six Sigma, Management Consulting, Operations Management, Operational Excellence, Offshoring, Strategic Thinking, Team Building, Thought Leadership, Social Entrepreneurship, P&L Management, Strategic Consulting, Business Planning, Service Delivery, Healthcare, Social Media, IT Strategy, Business Process, Account Management, Blogging, Organizational..., Cross-functional Team..., Executive Management, Performance Improvement, Team Leadership, Knowledge Management, Governance, Transition Management, Organizational Design, Stratagic Leadership, Government Liaison, Multi-Site Operations, Business Management, Entrepreneurship, Consulting, Management, Analytics, Cloud Computing
Education
Duke University - The Fuqua School of Business 2006 — 2006
Executive Program
Indian Institute of Management, Ahmedabad 1999 — 2001
MBA
Magadh University 1993 — 1996
Bachelor's degree
Modern School 1991 — 1993
Class XII
Sainik School Tilaiya
X
NRI Family Health May 2003 - Present
Healthy2050 September 2015 - Present
Highmark Inc. February 2015 - Present
Telerx 2015 - Present
Virtusa 2014 - Present
Overseas Volueenter for a Better India (OVBI) - Canada January 2015 - September 2015
Healthfirst January 2015 - March 2015
IIM Ahmedabad Alumni Association, USA Chapter May 2015 - 2015
Horizon Blue Cross Blue Shield of New Jersey September 2012 - 2014
Infosys 2012 - 2014
Skills
Strategy, Outsourcing, Program Management, Leadership, Business Development, Start-ups, Change Management, Business Transformation, Business Strategy, Strategic Planning, BPO, Team Management, Process Improvement, Six Sigma, Management Consulting, Operations Management, Operational Excellence, Offshoring, Strategic Thinking, Team Building, Thought Leadership, Social Entrepreneurship, P&L Management, Strategic Consulting, Business Planning, Service Delivery, Healthcare, Social Media, IT Strategy, Business Process, Account Management, Blogging, Organizational..., Cross-functional Team..., Executive Management, Performance Improvement, Team Leadership, Knowledge Management, Governance, Transition Management, Organizational Design, Stratagic Leadership, Government Liaison, Multi-Site Operations, Business Management, Entrepreneurship, Consulting, Management, Analytics, Cloud Computing
Education
Duke University - The Fuqua School of Business 2006 — 2006
Executive Program
Indian Institute of Management, Ahmedabad 1999 — 2001
MBA
Magadh University 1993 — 1996
Bachelor's degree
Modern School 1991 — 1993
Class XII
Sainik School Tilaiya
X
Kelly Berlin's Telerx Experience June 2005 - August 2007
Job Program Training Manager
Industry Consumer Services
Experience
Synchronoss Technologies January 2009 - Present
Telerx June 2005 - August 2007
Skills
Call Center, Vendor Management, Program Management, Employee Training, Training, Customer Service, Coaching, Call Centers, Management, Testing, Sales Management, Telecommunications, Customer Experience, Sales
Education
Elizabethtown College 1997 — 2001
Synchronoss Technologies January 2009 - Present
Telerx June 2005 - August 2007
Skills
Call Center, Vendor Management, Program Management, Employee Training, Training, Customer Service, Coaching, Call Centers, Management, Testing, Sales Management, Telecommunications, Customer Experience, Sales
Education
Elizabethtown College 1997 — 2001
Judy Zarzeka's Telerx Experience November 2004 - Present
Job Program Manager (BSN, RN), Pharmaceutical Program at Telerx
Industry Consumer Services
Experience
Telerx November 2004 - Present
Sacred Heart Hospital October 1990 - November 2004
Education
Duquesne University 1973 — 1977
BSN, Nursing
University of Phoenix
MSN candidate, Nursing
Telerx November 2004 - Present
Sacred Heart Hospital October 1990 - November 2004
Education
Duquesne University 1973 — 1977
BSN, Nursing
University of Phoenix
MSN candidate, Nursing
Spencer Geren's Telerx Experience February 2012 - July 2013
Job DirectorNational Accounts at Deoleo S.A.
Industry Information Technology and Services
Experience
Deoleo S.A. July 2014 - Present
Deoleo S.A. February 2014 - July 2014
Self Employed September 2011 - February 2014
Telerx February 2012 - July 2013
Church & Dwight, Co., Inc. May 1999 - January 2012
Acosta Sales & Marketing September 1996 - May 1999
Lever Brothers May 1989 - September 1996
Calrisle Lincoln Mercury 1987 - 1988
Skills
Business Intelligence, Siebel, Access, Business Analytics, Consumer Insights, Key Account Management, Trade Promotion..., Social Media, Pivot Tables, IRI, Microsoft Excel, Customer Insight, Analytics, Marketing Strategy, Cross-functional Team..., Business Development, Excel, VBA, Hoovers, Retail Category..., Nielsen Data, Nielsen Nitro, Segmentation, Leadership, Management, P&L Management, Team Leadership, CRM, Analysis, Training, Data Mining
Education
Florida State University 1983 — 1987
BS, Economics
Deoleo S.A. July 2014 - Present
Deoleo S.A. February 2014 - July 2014
Self Employed September 2011 - February 2014
Telerx February 2012 - July 2013
Church & Dwight, Co., Inc. May 1999 - January 2012
Acosta Sales & Marketing September 1996 - May 1999
Lever Brothers May 1989 - September 1996
Calrisle Lincoln Mercury 1987 - 1988
Skills
Business Intelligence, Siebel, Access, Business Analytics, Consumer Insights, Key Account Management, Trade Promotion..., Social Media, Pivot Tables, IRI, Microsoft Excel, Customer Insight, Analytics, Marketing Strategy, Cross-functional Team..., Business Development, Excel, VBA, Hoovers, Retail Category..., Nielsen Data, Nielsen Nitro, Segmentation, Leadership, Management, P&L Management, Team Leadership, CRM, Analysis, Training, Data Mining
Education
Florida State University 1983 — 1987
BS, Economics
Mike West's Telerx Experience September 2012 - Present
Job Director, Infrastructure at Telerx
Industry Information Technology and Services
Experience
Telerx September 2012 - Present
CDI April 2011 - September 2012
Yellowbook January 2010 - April 2011
Catholic Health January 2006 - December 2009
2004 -2006Genesis Health Care December 2004 - August 2006
2005 - Naval Reserves January 1979 - June 2005
FiservSecurities Inc January 1998 - January 2004
Reliance Standard Life January 1995 - January 1998
Philadelphia Naval Shipyard January 1990 - January 1995
Skills
Cisco, VoIP, Wireless, Checkpoint, IPSec, Brocade, Security, Cisco Technologies, Switches, Windows Server, VPN, WAN, TCP/IP, Enterprise Software, Servers, Networking, Disaster Recovery, Firewalls, Data Center, Network Security, Network Architecture, Active Directory, Integration, Telecommunications, Computer Security, Visio, Routers, System Deployment
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
MBA
DeVry 2010 — 2011
BS, Tech Mgmt
Camden County College 1983 — 1986
AS, Electromechanical Engineering
Telerx September 2012 - Present
CDI April 2011 - September 2012
Yellowbook January 2010 - April 2011
Catholic Health January 2006 - December 2009
2004 -2006Genesis Health Care December 2004 - August 2006
2005 - Naval Reserves January 1979 - June 2005
FiservSecurities Inc January 1998 - January 2004
Reliance Standard Life January 1995 - January 1998
Philadelphia Naval Shipyard January 1990 - January 1995
Skills
Cisco, VoIP, Wireless, Checkpoint, IPSec, Brocade, Security, Cisco Technologies, Switches, Windows Server, VPN, WAN, TCP/IP, Enterprise Software, Servers, Networking, Disaster Recovery, Firewalls, Data Center, Network Security, Network Architecture, Active Directory, Integration, Telecommunications, Computer Security, Visio, Routers, System Deployment
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
MBA
DeVry 2010 — 2011
BS, Tech Mgmt
Camden County College 1983 — 1986
AS, Electromechanical Engineering
JoAnn Zadlo's Telerx Experience March 2015 - Present
Job Data Validation Specialist at EMC
Industry Pharmaceuticals
Experience
Telerx March 2015 - Present
EMC October 2011 - Present
Keystone Computer Associates/Astra Zeneca May 2011 - August 2011
Acro Pharmaceutical Services June 2010 - May 2011
Aon Consulting May 2008 - January 2010
MediMedia USA September 2003 - May 2008
Cigna TelDrug January 2001 - January 2003
Drug Emporium August 1980 - January 2001
Skills
Analysis, Analytics, Customer Service, Database Administration, Databases, Healthcare, Pharmaceutical Industry, Training, Business Intelligence, Human Resources, Management, Market Research, Process Improvement
Education
Gwynedd Mercy University 1982 — 1984
Associate in Science, Medical Laboratory Technology
Montgomery County Community College
Studies, Computers and Science
North Penn High School
Philadelphia College of Pharmacy & Science
Telerx March 2015 - Present
EMC October 2011 - Present
Keystone Computer Associates/Astra Zeneca May 2011 - August 2011
Acro Pharmaceutical Services June 2010 - May 2011
Aon Consulting May 2008 - January 2010
MediMedia USA September 2003 - May 2008
Cigna TelDrug January 2001 - January 2003
Drug Emporium August 1980 - January 2001
Skills
Analysis, Analytics, Customer Service, Database Administration, Databases, Healthcare, Pharmaceutical Industry, Training, Business Intelligence, Human Resources, Management, Market Research, Process Improvement
Education
Gwynedd Mercy University 1982 — 1984
Associate in Science, Medical Laboratory Technology
Montgomery County Community College
Studies, Computers and Science
North Penn High School
Philadelphia College of Pharmacy & Science
Debbie Romano, MA's Telerx Experience April 1997 - March 1998
Job Director, Service Delivery at EMCOR Group, Inc.
Industry Information Services
Experience
EMCOR Group, Inc. March 2012 - Present
AmerisourceBergen November 2010 - July 2012
Iron Mountain April 2008 - October 2010
Iron Mountain April 2006 - April 2008
Iron Mountain September 2003 - April 2006
Iron Mountain January 2001 - August 2003
HealthAxis May 1998 - January 2001
Telerx April 1997 - March 1998
Ameritech/SBC April 1996 - March 1997
Zacson Corporation July 1993 - April 1996
Skills
Customer Service, Performance Management, Call Center, Metrics Analysis, Problem Solving, Process Improvement, Root Cause Analysis, Team Building, Vendor Management, Account Management, Organizational Change, Change Management, Mergers & Acquisitions, Call Centers, Management, Analysis, Software Documentation, Training, CRM, Leadership, Program Management, Customer Satisfaction, Project Management, Recruiting, Enterprise Software, Project Planning, SaaS
Education
Immaculata University 2011 — 2014
Master of Arts (M.A.), Organizational Leadership, Organizational Effectiveness
Ramapo College of New Jersey 1981 — 1987
BS, Marketing
EMCOR Group, Inc. March 2012 - Present
AmerisourceBergen November 2010 - July 2012
Iron Mountain April 2008 - October 2010
Iron Mountain April 2006 - April 2008
Iron Mountain September 2003 - April 2006
Iron Mountain January 2001 - August 2003
HealthAxis May 1998 - January 2001
Telerx April 1997 - March 1998
Ameritech/SBC April 1996 - March 1997
Zacson Corporation July 1993 - April 1996
Skills
Customer Service, Performance Management, Call Center, Metrics Analysis, Problem Solving, Process Improvement, Root Cause Analysis, Team Building, Vendor Management, Account Management, Organizational Change, Change Management, Mergers & Acquisitions, Call Centers, Management, Analysis, Software Documentation, Training, CRM, Leadership, Program Management, Customer Satisfaction, Project Management, Recruiting, Enterprise Software, Project Planning, SaaS
Education
Immaculata University 2011 — 2014
Master of Arts (M.A.), Organizational Leadership, Organizational Effectiveness
Ramapo College of New Jersey 1981 — 1987
BS, Marketing
Stephanie Caratini's Telerx Experience July 2003 - Present
Job Program Manager at Telerx
Industry Consumer Services
Experience
Telerx July 2003 - Present
Education
Southern Westchester BOCES
Practical Nursing Diploma
Iona College
Nursing Major
Pace University
Telerx July 2003 - Present
Education
Southern Westchester BOCES
Practical Nursing Diploma
Iona College
Nursing Major
Pace University
Trisha Mowrer's Telerx Experience January 1996 - December 1999
Job Associate Director, Cross Sector & External Operations, PV Operations
Industry Pharmaceuticals
Experience
Johnson & Johnson August 2011 - Present
Johnson & Johnson January 2010 - October 2011
Centocor, a Johnson & Johnson Company March 2006 - December 2009
Centocor, a Johnson & Johnson Company May 2003 - March 2006
Centocor, a Johnson & Johnson Company April 2001 - May 2003
Centocor, a Johnson & Johnson Company August 2000 - April 2001
Centocor, a Johnson & Johnson Company January 2000 - August 2000
Telerx January 1996 - December 1999
THE DEVERUEX FOUNDATION January 1988 - January 1996
MONTGOMERY COUNTY EMERGENCY SERVICES January 1993 - January 1994
Skills
GCP, Clinical Trials, Pharmaceutical Industry, Pharmacovigilance, CTMS, Healthcare, Clinical Pharmacology, FDA, Clinical Operations
Education
Jacksonville University 2002 — 2006
Bachelors, Science Nursing (BSN)
Reading Area Community College
Associates Degree, Applied Science/Nursing (RN)
Johnson & Johnson August 2011 - Present
Johnson & Johnson January 2010 - October 2011
Centocor, a Johnson & Johnson Company March 2006 - December 2009
Centocor, a Johnson & Johnson Company May 2003 - March 2006
Centocor, a Johnson & Johnson Company April 2001 - May 2003
Centocor, a Johnson & Johnson Company August 2000 - April 2001
Centocor, a Johnson & Johnson Company January 2000 - August 2000
Telerx January 1996 - December 1999
THE DEVERUEX FOUNDATION January 1988 - January 1996
MONTGOMERY COUNTY EMERGENCY SERVICES January 1993 - January 1994
Skills
GCP, Clinical Trials, Pharmaceutical Industry, Pharmacovigilance, CTMS, Healthcare, Clinical Pharmacology, FDA, Clinical Operations
Education
Jacksonville University 2002 — 2006
Bachelors, Science Nursing (BSN)
Reading Area Community College
Associates Degree, Applied Science/Nursing (RN)
Emily Peterfreund's Telerx Experience December 2007 - May 2012
Job Programmer Analyst Lead at AmeriHealth Caritas
Industry Computer Software
Experience
AmeriHealth Caritas September 2014 - Present
Walgreens April 2012 - September 2014
Telerx December 2007 - May 2012
Merion Publications, Inc March 2006 - November 2006
The CEI Group, Inc. May 2003 - March 2006
Skills
Software Architectural..., ASP.NET, C#, .NET, ASP.NET MVC, SQL, T-SQL, Web Services, Oracle, Agile Methodologies, RUP Methodologies, Crystal Reports, Testing, VB.NET, ETL, Quality Assurance, XML, SDLC, Microsoft SQL Server
Education
Drexel University 2005 — 2007
MS, Software Engineering
University of the Sciences in Philadelphia 2002 — 2005
BS, Computer Science
AmeriHealth Caritas September 2014 - Present
Walgreens April 2012 - September 2014
Telerx December 2007 - May 2012
Merion Publications, Inc March 2006 - November 2006
The CEI Group, Inc. May 2003 - March 2006
Skills
Software Architectural..., ASP.NET, C#, .NET, ASP.NET MVC, SQL, T-SQL, Web Services, Oracle, Agile Methodologies, RUP Methodologies, Crystal Reports, Testing, VB.NET, ETL, Quality Assurance, XML, SDLC, Microsoft SQL Server
Education
Drexel University 2005 — 2007
MS, Software Engineering
University of the Sciences in Philadelphia 2002 — 2005
BS, Computer Science
Jonathan Ayes's Telerx Experience November 2006 - February 2009
Job Director of Operations at Associates in Hearing HealthCare
Industry Hospital & Health Care
Experience
Associates in Hearing HealthCare July 2014 - Present
Matarazzo and Milici Group July 2012 - May 2014
Allied Dental Practices of March 2009 - July 2012
Telerx November 2006 - February 2009
Total Dental Concepts January 1994 - January 2006
Gilbert Robinson Restaurants January 1992 - January 1994
Skills
Customer Service, Call Center, Team Building, Healthcare, Process Improvement, Employee Relations, Operations Management, Coaching, Strategic Planning, Training, Customer Satisfaction, Budgets, Management, CRM, Human Resources, Call Centers, Sales, Employee Training, Time Management, Leadership, Hiring, Account Management, New Business Development, Team Leadership
Education
Johnson & Wales University 1988 — 1992
BS, Hospitality Managment
Johnson and Wales University 1988 — 1992
Bachelor's, Hospitality Management
Port Jefferson High School 1984 — 1988
Associates in Hearing HealthCare July 2014 - Present
Matarazzo and Milici Group July 2012 - May 2014
Allied Dental Practices of March 2009 - July 2012
Telerx November 2006 - February 2009
Total Dental Concepts January 1994 - January 2006
Gilbert Robinson Restaurants January 1992 - January 1994
Skills
Customer Service, Call Center, Team Building, Healthcare, Process Improvement, Employee Relations, Operations Management, Coaching, Strategic Planning, Training, Customer Satisfaction, Budgets, Management, CRM, Human Resources, Call Centers, Sales, Employee Training, Time Management, Leadership, Hiring, Account Management, New Business Development, Team Leadership
Education
Johnson & Wales University 1988 — 1992
BS, Hospitality Managment
Johnson and Wales University 1988 — 1992
Bachelor's, Hospitality Management
Port Jefferson High School 1984 — 1988
Kelly Billingsley Lopez's Telerx Experience February 2014 - Present
Job Team Lead at Telerx
Industry Pharmaceuticals
Experience
Telerx February 2014 - Present
American Urogynecologic Society September 2012 - February 2014
WRB Communications, Inc. October 2011 - September 2012
WRB Communications, Inc. April 2008 - October 2011
WRB Communications, Inc. August 2007 - February 2008
WRB Communications, Inc. May 2007 - August 2007
WRB Communications, Inc. December 2005 - May 2007
INOVA Fairfax Hospital October 2004 - December 2005
Washington Hospital Center July 2004 - October 2004
INOVA Fairfax Hospital December 2003 - June 2004
Skills
Pharmaceutical Industry, Customer Service, Team Building, Nursing, Healthcare, Strategic Planning, Outlook, Microsoft Word, Microsoft Office, Call Center, Hospitals, Patient Safety, Microsoft Excel, Training, Team Leadership, Project Management, Process Improvement, Quality Assurance, Call Centers, Customer Satisfaction, Leadership, Event Management, Employee Training, Management, Program Management, Recruiting, Time Management
Education
James Madison University 1999 — 2004
BS, Nursing
Louisa County High School 1995 — 1999
High School Diploma
Telerx February 2014 - Present
American Urogynecologic Society September 2012 - February 2014
WRB Communications, Inc. October 2011 - September 2012
WRB Communications, Inc. April 2008 - October 2011
WRB Communications, Inc. August 2007 - February 2008
WRB Communications, Inc. May 2007 - August 2007
WRB Communications, Inc. December 2005 - May 2007
INOVA Fairfax Hospital October 2004 - December 2005
Washington Hospital Center July 2004 - October 2004
INOVA Fairfax Hospital December 2003 - June 2004
Skills
Pharmaceutical Industry, Customer Service, Team Building, Nursing, Healthcare, Strategic Planning, Outlook, Microsoft Word, Microsoft Office, Call Center, Hospitals, Patient Safety, Microsoft Excel, Training, Team Leadership, Project Management, Process Improvement, Quality Assurance, Call Centers, Customer Satisfaction, Leadership, Event Management, Employee Training, Management, Program Management, Recruiting, Time Management
Education
James Madison University 1999 — 2004
BS, Nursing
Louisa County High School 1995 — 1999
High School Diploma
Kim Beals's Telerx Experience June 2014 - Present
Job Sr. Director, Total Rewards/HR Services at Telerx
Industry Pharmaceuticals
Experience
Telerx June 2014 - Present
21st Century Media (21stCM) formerly known as Journal Register Company September 2010 - June 2014
Sandoz 2003 - August 2010
Sybron Chemicals 1999 - 2002
The Children's Hospital of Philadelphia 1994 - 1999
Skills
Health plan design, Program Management, Performance Management, HRIS, Defined Benefit, Deferred Compensation, Personnel Management, Leadership, Executive Pay, Talent Acquisition, Recruiting, Budgets, Human Resources, Incentive Programs, Process Improvement, Employee Engagement, Payroll, Management, Policy, Outsourcing, HR Policies, Compensation & Benefit, Job Evaluation, Compensation & Benefits
Education
Dickinson College
BA, History, Political Science
International Foundation of Employee Benefit Plans
CEBS, Employee Benefits
Philadelphia University
MBA, Business
Upper Darby High School
World at Work
CCP, GRP, Compensation
Telerx June 2014 - Present
21st Century Media (21stCM) formerly known as Journal Register Company September 2010 - June 2014
Sandoz 2003 - August 2010
Sybron Chemicals 1999 - 2002
The Children's Hospital of Philadelphia 1994 - 1999
Skills
Health plan design, Program Management, Performance Management, HRIS, Defined Benefit, Deferred Compensation, Personnel Management, Leadership, Executive Pay, Talent Acquisition, Recruiting, Budgets, Human Resources, Incentive Programs, Process Improvement, Employee Engagement, Payroll, Management, Policy, Outsourcing, HR Policies, Compensation & Benefit, Job Evaluation, Compensation & Benefits
Education
Dickinson College
BA, History, Political Science
International Foundation of Employee Benefit Plans
CEBS, Employee Benefits
Philadelphia University
MBA, Business
Upper Darby High School
World at Work
CCP, GRP, Compensation
Barbara Spiegelhalder's Telerx Experience May 1995 - October 2009
Job Experienced Customer Relations Management
Industry Consumer Services
Experience
Legacy Keepers February 2012 - Present
Telerx May 1995 - October 2009
Coatesville Area Senior Center 1977 - 2005
Education
Eastern University 1968 — 1972
B.A., Psychology
Legacy Keepers February 2012 - Present
Telerx May 1995 - October 2009
Coatesville Area Senior Center 1977 - 2005
Education
Eastern University 1968 — 1972
B.A., Psychology
Susan Hundley's Telerx Experience December 2014 - July 2015
Job Clinical Director at Covance
Industry Pharmaceuticals
Experience
Covance July 2015 - Present
Healthcare Businesswomen’s Association January 2015 - Present
Telerx December 2014 - July 2015
Quintiles April 2007 - November 2014
Quintiles - Innovex May 2005 - 2007
Quintiles 2003 - 2005
Quintiles January 2002 - May 2003
Valley Forge Medical Center and Hospital October 1998 - 2003
CIGNA Healthcare January 1999 - January 2002
CIGNA Healthcare 1992 - 1999
Skills
Diabetes, Neurology, Pharmaceutical Sales, Endocrinology, Nursing, Psychiatry, Mental Health, Mentoring, Respiratory Disease, Coaching, Workers Compensation, Managed Care, Strategy, Oncology, Immunology, Neuroscience, Rheumatology, Product Launch, Strategic Planning, Cross-functional Team..., Biotechnology, CRO, Cardiology, Gastroenterology, Dermatology, Nephrology, Urology, Hospital Sales, Infectious Diseases, Pharmaceutical Industry, Healthcare, Clinical Research, Hospitals, Management, Leadership, Clinical Trials, Medical Devices, Sales Effectiveness, Training, Business Strategy, Organizational..., CNS disorders, Nursing Management, Sales
Education
Immaculata University 1984 — 1989
BSN, Nursing
Brandywine Hospital School of Nursing 1984 — 1987
Diploma of Nursing, Nursing
Covance July 2015 - Present
Healthcare Businesswomen’s Association January 2015 - Present
Telerx December 2014 - July 2015
Quintiles April 2007 - November 2014
Quintiles - Innovex May 2005 - 2007
Quintiles 2003 - 2005
Quintiles January 2002 - May 2003
Valley Forge Medical Center and Hospital October 1998 - 2003
CIGNA Healthcare January 1999 - January 2002
CIGNA Healthcare 1992 - 1999
Skills
Diabetes, Neurology, Pharmaceutical Sales, Endocrinology, Nursing, Psychiatry, Mental Health, Mentoring, Respiratory Disease, Coaching, Workers Compensation, Managed Care, Strategy, Oncology, Immunology, Neuroscience, Rheumatology, Product Launch, Strategic Planning, Cross-functional Team..., Biotechnology, CRO, Cardiology, Gastroenterology, Dermatology, Nephrology, Urology, Hospital Sales, Infectious Diseases, Pharmaceutical Industry, Healthcare, Clinical Research, Hospitals, Management, Leadership, Clinical Trials, Medical Devices, Sales Effectiveness, Training, Business Strategy, Organizational..., CNS disorders, Nursing Management, Sales
Education
Immaculata University 1984 — 1989
BSN, Nursing
Brandywine Hospital School of Nursing 1984 — 1987
Diploma of Nursing, Nursing
Tiffany-Renee Young's Telerx Experience January 1999 - December 2000
Job Treasurer of YWCA Bucks County
Industry Accounting
Experience
YWCA of Bucks County February 2015 - Present
First Choice Bank January 2010 - Present
YWCA of Bucks County June 2013 - Present
WTG August 2007 - April 2011
Canon Business Solutions January 2001 - July 2007
Telerx January 1999 - December 2000
Skills
Financial Reporting, Process Improvement, Account Management, Analysis, General Ledger, Fixed Assets, Account Reconciliation, Sarbanes-Oxley Act, US GAAP, Strategic Planning, Budgets, Management, Due Diligence, Business Analysis, Microsoft Office, Variance Analysis, Oracle Applications, Internal Controls, Financial Analysis, Financial Accounting, Finance
Education
Keller Graduate School of Management of DeVry University
MBA, Finance
Peirce College
Bachelor of Science (B.S.), Accounting
Manor College
Transfer, Psychology
Creative and Peforming Arts, HS 1994 — 1998
High School, Instrumental Music
YWCA of Bucks County February 2015 - Present
First Choice Bank January 2010 - Present
YWCA of Bucks County June 2013 - Present
WTG August 2007 - April 2011
Canon Business Solutions January 2001 - July 2007
Telerx January 1999 - December 2000
Skills
Financial Reporting, Process Improvement, Account Management, Analysis, General Ledger, Fixed Assets, Account Reconciliation, Sarbanes-Oxley Act, US GAAP, Strategic Planning, Budgets, Management, Due Diligence, Business Analysis, Microsoft Office, Variance Analysis, Oracle Applications, Internal Controls, Financial Analysis, Financial Accounting, Finance
Education
Keller Graduate School of Management of DeVry University
MBA, Finance
Peirce College
Bachelor of Science (B.S.), Accounting
Manor College
Transfer, Psychology
Creative and Peforming Arts, HS 1994 — 1998
High School, Instrumental Music
Malika Brown's Telerx Experience September 2013 - June 2014
Job Social Worker at SeniorLife
Industry Hospital & Health Care
Experience
SeniorLife June 2014 - Present
Telerx September 2013 - June 2014
Valley Manor Nursing and Rehab July 2012 - July 2013
Warren Hospital April 2005 - June 2012
NJ Department of Corrections 2004 - 2005
Union County Division of Social Services 2001 - 2004
Skills
Social Services, Community Outreach, Nonprofits, Customer Service, Microsoft Office, PowerPoint
Education
Kean University 2001 — 2004
MSW, Social Work
Kean University 1996 — 2001
Bachelor's Degree, Sociology
SeniorLife June 2014 - Present
Telerx September 2013 - June 2014
Valley Manor Nursing and Rehab July 2012 - July 2013
Warren Hospital April 2005 - June 2012
NJ Department of Corrections 2004 - 2005
Union County Division of Social Services 2001 - 2004
Skills
Social Services, Community Outreach, Nonprofits, Customer Service, Microsoft Office, PowerPoint
Education
Kean University 2001 — 2004
MSW, Social Work
Kean University 1996 — 2001
Bachelor's Degree, Sociology
Lillian Zilberman's Telerx Experience August 2005 - October 2007
Job Development Manager TSL
Industry Pharmaceuticals
Experience
Almac Clinical Technologies 2009 - Present
Toll Brothers September 2007 - December 2008
Telerx August 2005 - October 2007
Baker & Taylor June 2002 - August 2005
Dialogic August 1998 - June 1999
Skills
XML, Agile Methodologies, Software Development, VB.NET, SDLC, SSRS, C#, JavaScript, SQL, T-SQL, .NET
Education
Drexel University 1995 — 1998
B.S, Computer Science
Almac Clinical Technologies 2009 - Present
Toll Brothers September 2007 - December 2008
Telerx August 2005 - October 2007
Baker & Taylor June 2002 - August 2005
Dialogic August 1998 - June 1999
Skills
XML, Agile Methodologies, Software Development, VB.NET, SDLC, SSRS, C#, JavaScript, SQL, T-SQL, .NET
Education
Drexel University 1995 — 1998
B.S, Computer Science
Jay Kumar Chimata's Telerx Experience September 2011 - November 2011
Job Architect/Project Manager at American Express
Industry Information Technology and Services
Experience
American Express March 2015 - Present
Virtusa February 2012 - Present
AIG March 2012 - March 2015
Merck November 2011 - March 2012
HCL Technologies May 2011 - March 2012
Telerx September 2011 - November 2011
Virtusa March 2010 - June 2011
Pegasystems March 2010 - May 2011
Frontier Communications October 2009 - February 2010
Skills
Spring, Hibernate, Unix, Shell Scripting, Server Architecture, Pegasystems PRPC, Software Development, SOA, Enterprise Architecture, Solution Architecture, Requirements Gathering, Weblogic, Websphere, Java Enterprise Edition, WebSphere, WebLogic, SDLC, Business Analysis, Agile Methodologies, Web Services, Requirements Analysis, Software Project...
Education
New Jersey Institute of Technology 2006 — 2007
Masters, Computer Networking
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and communications
American Express March 2015 - Present
Virtusa February 2012 - Present
AIG March 2012 - March 2015
Merck November 2011 - March 2012
HCL Technologies May 2011 - March 2012
Telerx September 2011 - November 2011
Virtusa March 2010 - June 2011
Pegasystems March 2010 - May 2011
Frontier Communications October 2009 - February 2010
Skills
Spring, Hibernate, Unix, Shell Scripting, Server Architecture, Pegasystems PRPC, Software Development, SOA, Enterprise Architecture, Solution Architecture, Requirements Gathering, Weblogic, Websphere, Java Enterprise Edition, WebSphere, WebLogic, SDLC, Business Analysis, Agile Methodologies, Web Services, Requirements Analysis, Software Project...
Education
New Jersey Institute of Technology 2006 — 2007
Masters, Computer Networking
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and communications
Tim Kanoc's Telerx Experience Program ManagerTelerx2006 - 2008
Job Program Manager at Telerx
Industry Pharmaceuticals
Experience
Telerx Program ManagerTelerx2006 - 2008
Modern Dental Concepts August 2001 - October 2006
Ponzios Restaurant 1996 - 2001
Education
Rowan University 1985 — 1989
Computers
East Stroudsburg University of Pennsylvania 1980 — 1988
business, business
Telerx Program ManagerTelerx2006 - 2008
Modern Dental Concepts August 2001 - October 2006
Ponzios Restaurant 1996 - 2001
Education
Rowan University 1985 — 1989
Computers
East Stroudsburg University of Pennsylvania 1980 — 1988
business, business
Marielle Lueker's Telerx Experience June 2015 - Present
Job
Industry Accounting
Experience
Telerx June 2015 - Present
Pelmor Laboratories, Inc. November 2012 - 2015
AmQuip Crane Rental December 2010 - May 2012
Global Systems Technologies May 2010 - November 2010
The Hibbert Group 2006 - 2010
Skills
Invoicing, General Ledger, Accounting, QuickBooks, Accounts Payable, Microsoft Excel, Accounts Receivable, Financial Reporting, Account Reconciliation, Financial Analysis, Customer Service, Microsoft Office, Microsoft Word, Access
Education
Gwynedd Mercy University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Gwynedd-Mercy College 2001 — 2005
B.S., Business Administration
Telerx June 2015 - Present
Pelmor Laboratories, Inc. November 2012 - 2015
AmQuip Crane Rental December 2010 - May 2012
Global Systems Technologies May 2010 - November 2010
The Hibbert Group 2006 - 2010
Skills
Invoicing, General Ledger, Accounting, QuickBooks, Accounts Payable, Microsoft Excel, Accounts Receivable, Financial Reporting, Account Reconciliation, Financial Analysis, Customer Service, Microsoft Office, Microsoft Word, Access
Education
Gwynedd Mercy University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Gwynedd-Mercy College 2001 — 2005
B.S., Business Administration
Mary McNamara (Bowman)'s Telerx Experience February 1992 - December 1998
Job RN, BSN at Foulkeways at Gwynedd
Industry Hospital & Health Care
Experience
Foulkeways at Gwynedd RN, BSNSpring House EstatesDecember 1998 - May 2005
Telerx February 1992 - December 1998
Education
DeSales University 1985 — 1989
BSN, Nursing
Foulkeways at Gwynedd RN, BSNSpring House EstatesDecember 1998 - May 2005
Telerx February 1992 - December 1998
Education
DeSales University 1985 — 1989
BSN, Nursing
James Balentine's Telerx Experience August 2007 - July 2009
Job Data Entry Clerk at iGate
Industry Consumer Services
Experience
iGate February 2013 - Present
Telerx August 2007 - July 2009
YWCA El Paso del Norte Region November 2000 - November 2004
Skills
Access, Account Management, Call Centers, Technical Support, XP, Windows 7, Troubleshooting, Laptops, Active Directory, Printers, Computer Hardware, Software Documentation, Customer Satisfaction, Windows Server, Remote Desktop, Software Installation, Windows Vista, Lotus Notes, Customer Support
Education
El Paso Community College 1998 — 2012
Associate of Applied Science, Information Technology - Network Security, 3.86 GPA
iGate February 2013 - Present
Telerx August 2007 - July 2009
YWCA El Paso del Norte Region November 2000 - November 2004
Skills
Access, Account Management, Call Centers, Technical Support, XP, Windows 7, Troubleshooting, Laptops, Active Directory, Printers, Computer Hardware, Software Documentation, Customer Satisfaction, Windows Server, Remote Desktop, Software Installation, Windows Vista, Lotus Notes, Customer Support
Education
El Paso Community College 1998 — 2012
Associate of Applied Science, Information Technology - Network Security, 3.86 GPA
Amy Leypoldt's Telerx Experience November 2001 - February 2003
Job Manager Financial Systems & Reporting at Bimbo Bakeries USA
Industry Food Production
Experience
Bimbo Bakeries USA August 2015 - Present
Bimbo Bakeries USA September 2013 - Present
Angel's Cards & Gifts July 2005 - Present
Bimbo Bakeries USA February 2012 - September 2013
Bimbo Bakeries USA March 2010 - February 2012
Rahns Construction Material Co December 2007 - June 2010
Automotive Finance Corporation (AFC) February 2003 - December 2007
Lily's Pad May 2002 - July 2005
Telerx November 2001 - February 2003
Kelly Services October 2000 - November 2001
Skills
Customer Service, Accounts Payable, Problem Solving, Purchasing, Microsoft Office, AS400, Scheduling, Credit Analysis, Time Management, Loan Origination, POS, Reconciliation, Accounts Receivable, Credit, Outlook, Excel, Billing, Word, Team Building, Inventory Management, PowerPoint, Customer Satisfaction, Accounting, Access, Customer Relations, Retail, Invoicing, Process Improvement, Administration, Spreadsheets, General Ledger, Mentoring, Analysis, Account Management, Operating Systems, Systems Analysis, Oracle Reports, Financial Analysis, Financial Reporting, Financial Accounting, Financial Risk, UAT coordination, Financial Statements, Data Integrity, Data Analysis, Integrity, Oracle Applications, Oracle Discoverer, Microsoft Excel, Oracle E-Business Suite
Education
DeVry University 2005 — 2012
Business Administration, Finance
Bimbo Bakeries USA August 2015 - Present
Bimbo Bakeries USA September 2013 - Present
Angel's Cards & Gifts July 2005 - Present
Bimbo Bakeries USA February 2012 - September 2013
Bimbo Bakeries USA March 2010 - February 2012
Rahns Construction Material Co December 2007 - June 2010
Automotive Finance Corporation (AFC) February 2003 - December 2007
Lily's Pad May 2002 - July 2005
Telerx November 2001 - February 2003
Kelly Services October 2000 - November 2001
Skills
Customer Service, Accounts Payable, Problem Solving, Purchasing, Microsoft Office, AS400, Scheduling, Credit Analysis, Time Management, Loan Origination, POS, Reconciliation, Accounts Receivable, Credit, Outlook, Excel, Billing, Word, Team Building, Inventory Management, PowerPoint, Customer Satisfaction, Accounting, Access, Customer Relations, Retail, Invoicing, Process Improvement, Administration, Spreadsheets, General Ledger, Mentoring, Analysis, Account Management, Operating Systems, Systems Analysis, Oracle Reports, Financial Analysis, Financial Reporting, Financial Accounting, Financial Risk, UAT coordination, Financial Statements, Data Integrity, Data Analysis, Integrity, Oracle Applications, Oracle Discoverer, Microsoft Excel, Oracle E-Business Suite
Education
DeVry University 2005 — 2012
Business Administration, Finance
Elizabeth Canan's Telerx Experience October 2009 - May 2012
Job Litigation Support at RecordTrak
Industry Retail
Experience
RecordTrak May 2012 - Present
Telerx October 2009 - May 2012
Ulta Salon Cosmetics & Fragrance Inc May 2006 - July 2010
Skills
Customer Service, Merchandising, Retail, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Inventory Management, Sales
Education
Kaplan University 2010 — 2011
Paralegal Certificate, Paralegal Studies
Temple University 2005 — 2009
BA, Criminal Justice, Political Science
RecordTrak May 2012 - Present
Telerx October 2009 - May 2012
Ulta Salon Cosmetics & Fragrance Inc May 2006 - July 2010
Skills
Customer Service, Merchandising, Retail, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Inventory Management, Sales
Education
Kaplan University 2010 — 2011
Paralegal Certificate, Paralegal Studies
Temple University 2005 — 2009
BA, Criminal Justice, Political Science
Bill Yeow's Telerx Experience July 2010 - December 2011
Job Financial Analyst at Vanguard
Industry Financial Services
Experience
Vanguard May 2015 - Present
SunGard Availability Services February 2014 - May 2015
Comcast December 2011 - February 2014
Telerx July 2010 - December 2011
Viacom July 2008 - July 2010
Skills
Financial Analysis, Financial Reporting, Variance Analysis, Forecasting, Account Reconciliation, Microsoft Excel, Access, Accounting, Financial Accounting, Data Analysis, Budgets, FPA, Microsoft SQL Server, SQL, OBIEE, Business Intelligence, Trend Analysis, Royalties, Project Accounting, Finance, Internal Audit, Sarbanes-Oxley Act, SAP, Analysis, Financial Forecasting, PeopleSoft, Process Improvement, Cost Accounting, General Ledger, Internal Controls, Payroll, Strategic Financial..., Auditing, Accounts Receivable, Management, Project Management, GAAP, Accruals, Essbase, Corporate Finance, Financial Modeling, Hyperion Enterprise
Education
Villanova University 2012 — 2015
Master of Business Administration (MBA), Finance
Drexel University 2003 — 2008
Bachelor's degree, Accounting and Finance
Vanguard May 2015 - Present
SunGard Availability Services February 2014 - May 2015
Comcast December 2011 - February 2014
Telerx July 2010 - December 2011
Viacom July 2008 - July 2010
Skills
Financial Analysis, Financial Reporting, Variance Analysis, Forecasting, Account Reconciliation, Microsoft Excel, Access, Accounting, Financial Accounting, Data Analysis, Budgets, FPA, Microsoft SQL Server, SQL, OBIEE, Business Intelligence, Trend Analysis, Royalties, Project Accounting, Finance, Internal Audit, Sarbanes-Oxley Act, SAP, Analysis, Financial Forecasting, PeopleSoft, Process Improvement, Cost Accounting, General Ledger, Internal Controls, Payroll, Strategic Financial..., Auditing, Accounts Receivable, Management, Project Management, GAAP, Accruals, Essbase, Corporate Finance, Financial Modeling, Hyperion Enterprise
Education
Villanova University 2012 — 2015
Master of Business Administration (MBA), Finance
Drexel University 2003 — 2008
Bachelor's degree, Accounting and Finance
Nathan Branine's Telerx Experience September 2009 - November 2010
Job Substitute Teacher at School District of Philadelphia
Industry Accounting
Experience
School District of Philadelphia November 2010 - Present
Telerx September 2009 - November 2010
Calvary Baptist School August 2005 - August 2009
Northland International University August 2001 - May 2005
Skills
Tutoring
Education
Northland International University 2001 — 2005
B.S. in Secondary Education, History/Physical Education
Holy Family University
M.Ed, Social Studies, Special Education
School District of Philadelphia November 2010 - Present
Telerx September 2009 - November 2010
Calvary Baptist School August 2005 - August 2009
Northland International University August 2001 - May 2005
Skills
Tutoring
Education
Northland International University 2001 — 2005
B.S. in Secondary Education, History/Physical Education
Holy Family University
M.Ed, Social Studies, Special Education
Cathy Marino's Telerx Experience 2007 - May 2010
Job Director, Customer Care at Celgene
Industry Pharmaceuticals
Experience
Celgene October 2012 - Present
GE Healthcare October 2010 - October 2012
Telerx 2007 - May 2010
Telerx 2004 - 2007
Telerx 1996 - 2004
Church & Dwight 1991 - 1996
Church & Dwight 1986 - 1991
Skills
Negotiation, Process Improvement, Strategic Planning, Leadership, Technology Needs..., Project Management, Account Management, New Business Development, Customer Service, Call Centers, Cross-functional Team..., Outsourcing, Change Management, Call Center, Coaching, Quality Assurance, Vendor Management, Program Management, Business Process..., Business Analysis, Team Building, Continuous Improvement, Team Leadership, Operations Management, Customer Satisfaction, Start-ups, Customer Experience, CRM, Training, Performance Management, Strategy, Customer Retention, Management, Solution Selling, Pharmaceutical Industry
Education
Emory and Henry College
BA, Business and Economics
Celgene October 2012 - Present
GE Healthcare October 2010 - October 2012
Telerx 2007 - May 2010
Telerx 2004 - 2007
Telerx 1996 - 2004
Church & Dwight 1991 - 1996
Church & Dwight 1986 - 1991
Skills
Negotiation, Process Improvement, Strategic Planning, Leadership, Technology Needs..., Project Management, Account Management, New Business Development, Customer Service, Call Centers, Cross-functional Team..., Outsourcing, Change Management, Call Center, Coaching, Quality Assurance, Vendor Management, Program Management, Business Process..., Business Analysis, Team Building, Continuous Improvement, Team Leadership, Operations Management, Customer Satisfaction, Start-ups, Customer Experience, CRM, Training, Performance Management, Strategy, Customer Retention, Management, Solution Selling, Pharmaceutical Industry
Education
Emory and Henry College
BA, Business and Economics
Angie Bove's Telerx Experience June 2003 - November 2004
Job Program Developer and Trainer at Manufacturers Resource Center (MRC)
Industry Management Consulting
Experience
Manufacturers Resource Center (MRC) July 2013 - Present
Reeb Millwork September 2010 - June 2013
Manufacturers Resource Center (MRC) November 2004 - September 2010
Telerx June 2003 - November 2004
Verizon Information Services December 1998 - March 2002
Bell Atlantic Yellow Pages June 1994 - December 1998
Skills
Personnel Management, HRIS, Employee Engagement, Team Building, Lean Manufacturing, Training, Coaching, Management Development, Onboarding, Employee Training, Leadership, Organizational..., Human Resources, Leadership Development, Customer Service, Operations Management, Management, Workshop Facilitation, Employee Relations, Talent Management, Project Management, Training Delivery, Call Centers, Organizational..., Talent Acquisition, Process Improvement, Performance Management, Needs Analysis, 360 Feedback, Performance Improvement, Career Development, Workforce Planning, Culture Change
Education
DeSales University 2005 — 2012
Bachelor, Industrial & Organizational Psychology
Northampton Community College 1995 — 1997
Associates, Business Administration
Manufacturers Resource Center (MRC) July 2013 - Present
Reeb Millwork September 2010 - June 2013
Manufacturers Resource Center (MRC) November 2004 - September 2010
Telerx June 2003 - November 2004
Verizon Information Services December 1998 - March 2002
Bell Atlantic Yellow Pages June 1994 - December 1998
Skills
Personnel Management, HRIS, Employee Engagement, Team Building, Lean Manufacturing, Training, Coaching, Management Development, Onboarding, Employee Training, Leadership, Organizational..., Human Resources, Leadership Development, Customer Service, Operations Management, Management, Workshop Facilitation, Employee Relations, Talent Management, Project Management, Training Delivery, Call Centers, Organizational..., Talent Acquisition, Process Improvement, Performance Management, Needs Analysis, 360 Feedback, Performance Improvement, Career Development, Workforce Planning, Culture Change
Education
DeSales University 2005 — 2012
Bachelor, Industrial & Organizational Psychology
Northampton Community College 1995 — 1997
Associates, Business Administration
Chanda Spates's Telerx Experience July 2006 - November 2010
Job Master Human Resource Management
Industry Human Resources
Experience
Charlotte-Mecklenburg Schools August 2011 - Present
Telerx Marketing Inc. November 2008 - July 2011
Telerx July 2006 - November 2010
Connextions January 2006 - December 2008
Sprint May 1998 - June 2006
Skills
Management, Call Centers, Training, Employee Engagement, Employee Relations, Talent Acquisition, CRM, HRIS, Leadership, Performance Management, Coaching, Interviews, Succession Planning, Program Management, Employee Training, Instructional Design, Team Building, Project Management, Onboarding, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.56
Fayetteville State University 2003 — 2006
Bachelor of Science (BS), Psychology, 3.0
Charlotte-Mecklenburg Schools August 2011 - Present
Telerx Marketing Inc. November 2008 - July 2011
Telerx July 2006 - November 2010
Connextions January 2006 - December 2008
Sprint May 1998 - June 2006
Skills
Management, Call Centers, Training, Employee Engagement, Employee Relations, Talent Acquisition, CRM, HRIS, Leadership, Performance Management, Coaching, Interviews, Succession Planning, Program Management, Employee Training, Instructional Design, Team Building, Project Management, Onboarding, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.56
Fayetteville State University 2003 — 2006
Bachelor of Science (BS), Psychology, 3.0
Nanci Konsavage's Telerx Experience September 2009 - Present
Job
Industry Pharmaceuticals
Experience
Telerx September 2009 - Present
Spartanburg Community College May 2008 - June 2009
Upstate Homeless Coalition May 2006 - February 2008
City of Spartanburg July 1996 - March 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, SAP, AS400-HTE Application..., HUD Integrated...
Education
Middlesex Community College
Associate's degree, Business Administration and Management, General
Salem State College
Bachelor of Science (B.S.), Geography
Kansas State University
City/Urban, Community and Regional Planning
Telerx September 2009 - Present
Spartanburg Community College May 2008 - June 2009
Upstate Homeless Coalition May 2006 - February 2008
City of Spartanburg July 1996 - March 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, SAP, AS400-HTE Application..., HUD Integrated...
Education
Middlesex Community College
Associate's degree, Business Administration and Management, General
Salem State College
Bachelor of Science (B.S.), Geography
Kansas State University
City/Urban, Community and Regional Planning
James Inpyn's Telerx Experience January 2008 - June 2008
Job Assistant Manager, Underwriter, Collection Agent
Industry Financial Services
Experience
Springleaf Financial Services August 2011 - Present
Springleaf Financial Services December 2009 - August 2011
Springleaf Financial Services June 2008 - December 2009
Telerx January 2008 - June 2008
Eddie Bauer September 2006 - January 2008
Skills
Consumer Lending, Mortgage Lending, Term Life Insurance, Credit Insurance, Underwriting, Collections
Education
Gardner-Webb University 2005 — 2007
Bachelor of Science, Business Administration Economics and Finance
Gordon College 2003 — 2004
Springleaf Financial Services August 2011 - Present
Springleaf Financial Services December 2009 - August 2011
Springleaf Financial Services June 2008 - December 2009
Telerx January 2008 - June 2008
Eddie Bauer September 2006 - January 2008
Skills
Consumer Lending, Mortgage Lending, Term Life Insurance, Credit Insurance, Underwriting, Collections
Education
Gardner-Webb University 2005 — 2007
Bachelor of Science, Business Administration Economics and Finance
Gordon College 2003 — 2004
Jean Hardee's Telerx Experience June 2006 - July 2007
Job Senior Business Analyst
Industry Pharmaceuticals
Experience
Enclara Pharmacia January 2015 - Present
McKesson Provider Technologies August 2011 - December 2014
QTC Management/ Lockheed Martin Company December 2010 - July 2011
Execupharm/Pfizer Inc August 2010 - December 2010
MedConference an Inventiv Health Company 2007 - 2009
Telerx June 2006 - July 2007
Skills
Clinical Monitoring, CRO, Clinical Development, Oncology, Infectious Diseases, Protocol, Sop, EDC, Clinical Data Management, SOP, Clinical Operations, Clinical Trials, Healthcare Information..., Clinical Research, Software Documentation, Process Improvement, Healthcare, Microsoft Office, Pharmaceutical Industry, GCP, Management, Customer Service, Quality Assurance, Training, Program Management, Project Management
Education
Kaplan University-Davenport Campus 2014 — 2016
Master's Degree
Westmoreland County Community College 2004 — 2006
Associate’s Degree
Indiana University of Pennsylvania
Enclara Pharmacia January 2015 - Present
McKesson Provider Technologies August 2011 - December 2014
QTC Management/ Lockheed Martin Company December 2010 - July 2011
Execupharm/Pfizer Inc August 2010 - December 2010
MedConference an Inventiv Health Company 2007 - 2009
Telerx June 2006 - July 2007
Skills
Clinical Monitoring, CRO, Clinical Development, Oncology, Infectious Diseases, Protocol, Sop, EDC, Clinical Data Management, SOP, Clinical Operations, Clinical Trials, Healthcare Information..., Clinical Research, Software Documentation, Process Improvement, Healthcare, Microsoft Office, Pharmaceutical Industry, GCP, Management, Customer Service, Quality Assurance, Training, Program Management, Project Management
Education
Kaplan University-Davenport Campus 2014 — 2016
Master's Degree
Westmoreland County Community College 2004 — 2006
Associate’s Degree
Indiana University of Pennsylvania
Tennile Friday's Telerx Experience January 2007 - June 2009
Job Customer Service Driven and Sales Oriented
Industry Hospitality
Experience
University of North Carolina January 2013 - Present
McCormick and Schmicks Seafood Resturant June 2010 - Present
Wells Fargo October 2013 - June 2014
Convergys June 2009 - June 2010
Telerx January 2007 - June 2009
Publix January 1998 - October 2005
Skills
Customer Satisfaction, Leadership, Business Process, Customer Experience, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, Teamwork
Education
Gaston College 2010 — 2012
Associate DegreeHigh school diploma, Speech and Communication, Sociology and Psychology
University of North Carolina January 2013 - Present
McCormick and Schmicks Seafood Resturant June 2010 - Present
Wells Fargo October 2013 - June 2014
Convergys June 2009 - June 2010
Telerx January 2007 - June 2009
Publix January 1998 - October 2005
Skills
Customer Satisfaction, Leadership, Business Process, Customer Experience, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Sales, Teamwork
Education
Gaston College 2010 — 2012
Associate DegreeHigh school diploma, Speech and Communication, Sociology and Psychology
William Miner's Telerx Experience March 2012 - August 2012
Job Workforce Development Specialist
Industry Human Resources
Experience
PA CareerLink of Carbon County May 2015 - Present
PA CareerLink Lehigh Valley 2014 - 2014
Lehigh Valley Community Land Trust August 2012 - August 2013
Lutheran Disaster Response Network Eastern PA March 2012 - April 2013
Community Action Committee of the Lehigh Valley 2012 - 2013
Telerx March 2012 - August 2012
Montgomery County Department of Public Safety September 2011 - June 2012
Millersville University 2010 - 2011
Skills
Emergency Management, Microsoft Office, GIS, Research, Policy, Government, Public Speaking, PowerPoint, Event Planning, Supervisory Skills, Policy Analysis, Access, Teaching, Writing, Word, Excel, Social Media, Customer Service, Planning, SPSS, Strategic Planning, Statistics, Data Analysis, Higher Education, HAZWOPER, Workforce Development
Education
Lehigh Carbon Community College 2014 — 2016
Certificate, Human Resources Management and Services
Millersville University of Pennsylvania 2010 — 2012
Master of Science (M.S.), Emergency Management
Goucher College 2005 — 2008
Bachelor of Arts (B.A.), Psychology
PA CareerLink of Carbon County May 2015 - Present
PA CareerLink Lehigh Valley 2014 - 2014
Lehigh Valley Community Land Trust August 2012 - August 2013
Lutheran Disaster Response Network Eastern PA March 2012 - April 2013
Community Action Committee of the Lehigh Valley 2012 - 2013
Telerx March 2012 - August 2012
Montgomery County Department of Public Safety September 2011 - June 2012
Millersville University 2010 - 2011
Skills
Emergency Management, Microsoft Office, GIS, Research, Policy, Government, Public Speaking, PowerPoint, Event Planning, Supervisory Skills, Policy Analysis, Access, Teaching, Writing, Word, Excel, Social Media, Customer Service, Planning, SPSS, Strategic Planning, Statistics, Data Analysis, Higher Education, HAZWOPER, Workforce Development
Education
Lehigh Carbon Community College 2014 — 2016
Certificate, Human Resources Management and Services
Millersville University of Pennsylvania 2010 — 2012
Master of Science (M.S.), Emergency Management
Goucher College 2005 — 2008
Bachelor of Arts (B.A.), Psychology
Lara Smoot's Telerx Experience October 2011 - March 2013
Job Accenture
Industry Pharmaceuticals
Experience
Accenture June 2015 - Present
metanexgen April 2013 - June 2015
Telerx October 2011 - March 2013
Telerx November 2010 - October 2011
Skills
Process Improvement, Cross-functional Team..., Marketing, Project Management, Leadership, Strategy, Marketing Strategy, Microsoft Office, Customer Service, Management, Pharmaceutical Industry, Program Management, Marketing Communications, Microsoft Excel, Social Media
Education
Drexel University 2005 — 2010
Bachelor of Science, Marketing
Accenture June 2015 - Present
metanexgen April 2013 - June 2015
Telerx October 2011 - March 2013
Telerx November 2010 - October 2011
Skills
Process Improvement, Cross-functional Team..., Marketing, Project Management, Leadership, Strategy, Marketing Strategy, Microsoft Office, Customer Service, Management, Pharmaceutical Industry, Program Management, Marketing Communications, Microsoft Excel, Social Media
Education
Drexel University 2005 — 2010
Bachelor of Science, Marketing
Amanda Henninger's Telerx Experience November 2005 - June 2006
Job COO at Greenphire
Industry Pharmaceuticals
Experience
Greenphire April 2012 - Present
Greenphire May 2010 - April 2012
Wyeth Pharmaceuticals June 2006 - June 2008
Telerx November 2005 - June 2006
Telerx May 2005 - November 2005
Telerx June 2004 - April 2005
Telerx September 2003 - June 2004
Telerx March 2003 - September 2003
Education
Kenyon College 1998 — 2002
BA, History
Greenphire April 2012 - Present
Greenphire May 2010 - April 2012
Wyeth Pharmaceuticals June 2006 - June 2008
Telerx November 2005 - June 2006
Telerx May 2005 - November 2005
Telerx June 2004 - April 2005
Telerx September 2003 - June 2004
Telerx March 2003 - September 2003
Education
Kenyon College 1998 — 2002
BA, History
Steven Billig's Telerx Experience 2007 - November 2009
Job System Technician Specialist at Xerox
Industry Information Technology and Services
Experience
Xerox September 2012 - Present
Gate 1 Travel July 2011 - November 2011
Imaging Sciences International, Inc. February 2011 - July 2011
DeVry University April 2010 - February 2011
Telerx 2007 - November 2009
Skills
Troubleshooting, Microsoft Office, Windows, Documentation, System Administration, Hardware Installation, Computer Hardware, Server Hardware, LAN/WAN, Customer Service, Technical Support, Software Documentation, Active Directory, System Deployment, Networking, Databases, Firewalls, SharePoint, Call Centers, Servers, LAN-WAN, Help Desk Support
Education
DeVry University 2008 — 2011
Bachelor of Science Degree, Network and Communications Management
Xerox September 2012 - Present
Gate 1 Travel July 2011 - November 2011
Imaging Sciences International, Inc. February 2011 - July 2011
DeVry University April 2010 - February 2011
Telerx 2007 - November 2009
Skills
Troubleshooting, Microsoft Office, Windows, Documentation, System Administration, Hardware Installation, Computer Hardware, Server Hardware, LAN/WAN, Customer Service, Technical Support, Software Documentation, Active Directory, System Deployment, Networking, Databases, Firewalls, SharePoint, Call Centers, Servers, LAN-WAN, Help Desk Support
Education
DeVry University 2008 — 2011
Bachelor of Science Degree, Network and Communications Management
Bernard Fryer's Telerx Experience June 2010 - October 2013
Job Appeals Supervisor at MAXIMUS
Industry Outsourcing/Offshoring
Experience
MAXIMUS April 2014 - Present
Telerx June 2010 - October 2013
CIGNA Healthcare September 2002 - May 2010
Skills
Six Sigma, Vendor Management, Process Improvement, SDLC, Call Center, Operations Management, Program Management, Management, Outsourcing, Service Delivery, Call Centers, Customer Experience, Business Process..., CRM, BPO, Performance Management, Business Analysis, Cross-functional Team..., Workforce Management, Leadership, Team Building, Business Intelligence, Training, Business Process, Forecasting, Team Leadership, Account Management, Coaching, Project Management, Data Analysis, Employee Engagement, Recruiting, SharePoint, Talent Management, Employee Benefits, Insurance, Talent Acquisition, Contact Centers, Strategic Planning, Employee Relations, Sourcing, Organizational..., Employee Training, Health Insurance, Hiring, Metrics, Leadership Development, Onboarding, Customer Service, Change Management
Education
Grand Canyon University 2014 — 2017
Bachelor of Applied Science (BASc), Secondary Education and Teaching
Keystone College
MAXIMUS April 2014 - Present
Telerx June 2010 - October 2013
CIGNA Healthcare September 2002 - May 2010
Skills
Six Sigma, Vendor Management, Process Improvement, SDLC, Call Center, Operations Management, Program Management, Management, Outsourcing, Service Delivery, Call Centers, Customer Experience, Business Process..., CRM, BPO, Performance Management, Business Analysis, Cross-functional Team..., Workforce Management, Leadership, Team Building, Business Intelligence, Training, Business Process, Forecasting, Team Leadership, Account Management, Coaching, Project Management, Data Analysis, Employee Engagement, Recruiting, SharePoint, Talent Management, Employee Benefits, Insurance, Talent Acquisition, Contact Centers, Strategic Planning, Employee Relations, Sourcing, Organizational..., Employee Training, Health Insurance, Hiring, Metrics, Leadership Development, Onboarding, Customer Service, Change Management
Education
Grand Canyon University 2014 — 2017
Bachelor of Applied Science (BASc), Secondary Education and Teaching
Keystone College
Welliver Bill's Telerx Experience September 2007 - Present
Job Facility Manager at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx September 2007 - Present
Skills
Former Military Police..., Operations Management, Vendor Management, Contract Management, Process Improvement, Team Building, Training, Facilities Operations, Building Services, Inventory Management, Building Maintenance, Contract Negotiation, Budgets, Change Management, Business Process..., Project Planning, Sourcing, Procurement, Coaching, Cross-functional Team..., Customer Service, Facilities Management
Education
Keystone College 1967 — 1969
Wyoming Area 1962 — 1967
Telerx September 2007 - Present
Skills
Former Military Police..., Operations Management, Vendor Management, Contract Management, Process Improvement, Team Building, Training, Facilities Operations, Building Services, Inventory Management, Building Maintenance, Contract Negotiation, Budgets, Change Management, Business Process..., Project Planning, Sourcing, Procurement, Coaching, Cross-functional Team..., Customer Service, Facilities Management
Education
Keystone College 1967 — 1969
Wyoming Area 1962 — 1967
Susan Rumfelt's Telerx Experience July 2009 - December 2012
Job Registered nurse at Telerx
Industry Health, Wellness and Fitness
Experience
Telerx July 2009 - December 2012
James S Forrester, MD September 2002 - June 2009
Novant Health September 1989 - April 2002
Skills
Healthcare, Informatics, Vital Signs, Hospitals, Medical Terminology, Adverse Event Reporting, HIPAA, Managed Care, Customer Service, Drug Safety, Call Center
Education
Jefferson Davis Community College 1983 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Telerx July 2009 - December 2012
James S Forrester, MD September 2002 - June 2009
Novant Health September 1989 - April 2002
Skills
Healthcare, Informatics, Vital Signs, Hospitals, Medical Terminology, Adverse Event Reporting, HIPAA, Managed Care, Customer Service, Drug Safety, Call Center
Education
Jefferson Davis Community College 1983 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Brett O'Brien's Telerx Experience April 2015 - Present
Job HR Analyst with Expert Services at the Merck HR Support Center
Industry Human Resources
Experience
Telerx April 2015 - Present
Telerx July 2014 - April 2015
Telerx October 2013 - July 2014
Telerx October 2012 - October 2013
Rovi Corporation March 1999 - September 2011
TVSM July 1995 - February 1999
Skills
Customer Service, Human Resources, Time Management, Leadership, Coaching, SAP, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Data Entry, Database Maintenance, Copywriting, Editing, Creative Writing
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor of Arts (BA), Journalism
Telerx April 2015 - Present
Telerx July 2014 - April 2015
Telerx October 2013 - July 2014
Telerx October 2012 - October 2013
Rovi Corporation March 1999 - September 2011
TVSM July 1995 - February 1999
Skills
Customer Service, Human Resources, Time Management, Leadership, Coaching, SAP, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Data Entry, Database Maintenance, Copywriting, Editing, Creative Writing
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor of Arts (BA), Journalism
April Oliver's Telerx Experience June 2004 - April 2006
Job Experienced Collector, Customer Service Representative and Account Specialist
Industry Business Supplies and Equipment
Experience
Harbortouch Lehigh Valley April 2012 - Present
Wells Fargo April 2006 - March 2011
Dun & Bradstreet June 2000 - May 2006
Telerx June 2004 - April 2006
U.S. Air Force 1995 - 1999
Sanmina-SCI 1994 - 1995
Skills
Typing, Collections, Data Entry, Customer Service, Sales
Education
Irvine Valley College
Harbortouch Lehigh Valley April 2012 - Present
Wells Fargo April 2006 - March 2011
Dun & Bradstreet June 2000 - May 2006
Telerx June 2004 - April 2006
U.S. Air Force 1995 - 1999
Sanmina-SCI 1994 - 1995
Skills
Typing, Collections, Data Entry, Customer Service, Sales
Education
Irvine Valley College
Irais Vargas's Telerx Experience September 2007 - August 2008
Job Utilities Professional
Industry Utilities
Experience
El Paso Electric Company 2010 - 2011
Alorica October 2009 - June 2010
Supreme Lending March 2009 - May 2010
Language Line Interpreters April 2009 - September 2009
Telerx September 2007 - August 2008
Cappettos Italian Restaurant June 2005 - October 2007
Skills
Microsoft Office, QuickBooks
Education
Kaplan University 2010 — 2013
Bachelor's degree, Psychology
Ysleta High School 2000 — 2004
El Paso Electric Company 2010 - 2011
Alorica October 2009 - June 2010
Supreme Lending March 2009 - May 2010
Language Line Interpreters April 2009 - September 2009
Telerx September 2007 - August 2008
Cappettos Italian Restaurant June 2005 - October 2007
Skills
Microsoft Office, QuickBooks
Education
Kaplan University 2010 — 2013
Bachelor's degree, Psychology
Ysleta High School 2000 — 2004
Vincent Conocono's Telerx Experience November 2011 - September 2013
Job Senior Accountant at DAZ Systems, Inc
Industry Information Technology and Services
Experience
DAZ Systems, Inc. September 2013 - Present
Telerx November 2011 - September 2013
Telerx October 2009 - November 2011
Metrovation July 2006 - August 2009
Skills
Account Reconciliation, Accruals, Accounts Receivable, Variance Analysis, General Ledger, Accounts Payable, Financial Accounting, ADP Payroll, Financial Reporting, Payroll, Accounting, Spreadsheets, Cost Accounting, Microsoft Excel, Financial Analysis, Finance, Management
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master’s Degree, Master of Accounting & Financial Management
University of California, Riverside 2002 — 2006
Bachelor of Business Administration (B.B.A.)
DAZ Systems, Inc. September 2013 - Present
Telerx November 2011 - September 2013
Telerx October 2009 - November 2011
Metrovation July 2006 - August 2009
Skills
Account Reconciliation, Accruals, Accounts Receivable, Variance Analysis, General Ledger, Accounts Payable, Financial Accounting, ADP Payroll, Financial Reporting, Payroll, Accounting, Spreadsheets, Cost Accounting, Microsoft Excel, Financial Analysis, Finance, Management
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master’s Degree, Master of Accounting & Financial Management
University of California, Riverside 2002 — 2006
Bachelor of Business Administration (B.B.A.)
Kevin Benfield's Telerx Experience December 2005 - April 2008
Job Client Services Day Operations Supervisor at Andesa Services, Inc.
Industry Information Technology and Services
Experience
Andesa Services, Inc. April 2014 - Present
Andesa Services, Inc. June 2013 - April 2014
Andesa Services, Inc. January 2012 - June 2013
Andesa Services, Inc. February 2011 - January 2012
Andesa Services, Inc. April 2008 - February 2011
Telerx December 2005 - April 2008
PNC January 2004 - April 2005
PNC 2003 - 2004
Skills
Business Analysis, SDLC, Life Insurance, Software Documentation, Fixed Annuities, Insurance, Business Requirements, Risk Management, Process Improvement, Software Implementation, Quality Assurance, Customer Satisfaction, Hands-on Training
Education
DeVry University-Illinois 2004 — 2005
Bachelor of Science (B.S.), Information Technology Project Management
International Academy of Design and Technology - Pittsburgh, Pennsylvania 2002 — 2003
Associate's degree, Computer Information Management
Andesa Services, Inc. April 2014 - Present
Andesa Services, Inc. June 2013 - April 2014
Andesa Services, Inc. January 2012 - June 2013
Andesa Services, Inc. February 2011 - January 2012
Andesa Services, Inc. April 2008 - February 2011
Telerx December 2005 - April 2008
PNC January 2004 - April 2005
PNC 2003 - 2004
Skills
Business Analysis, SDLC, Life Insurance, Software Documentation, Fixed Annuities, Insurance, Business Requirements, Risk Management, Process Improvement, Software Implementation, Quality Assurance, Customer Satisfaction, Hands-on Training
Education
DeVry University-Illinois 2004 — 2005
Bachelor of Science (B.S.), Information Technology Project Management
International Academy of Design and Technology - Pittsburgh, Pennsylvania 2002 — 2003
Associate's degree, Computer Information Management
Kelly Crisp's Telerx Experience 2009 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Telerx 2009 - 2013
Education
Gaston College
Diploma, Licensed Practical/Vocational Nurse Training
Telerx 2009 - 2013
Education
Gaston College
Diploma, Licensed Practical/Vocational Nurse Training
Andrew St.Clair's Telerx Experience August 2013 - Present
Job Bilingual Consumer Service Account Representative II at Telerx
Industry Financial Services
Experience
Telerx August 2013 - Present
Kings College 2012 - 2013
Target 2007 - 2008
Skills
Mathematics, Mathematical Modeling, Statistics, Statistical Modeling, Financial Modeling, Financial Analysis, Statistical Data..., Statistical Software, Matlab, Phstat2, Spanish, Derive, Derivatives, Social Media, Blogging, Data Analysis
Education
King's College 2009 — 2013
Bachelor's degree, Mathematics
Telerx August 2013 - Present
Kings College 2012 - 2013
Target 2007 - 2008
Skills
Mathematics, Mathematical Modeling, Statistics, Statistical Modeling, Financial Modeling, Financial Analysis, Statistical Data..., Statistical Software, Matlab, Phstat2, Spanish, Derive, Derivatives, Social Media, Blogging, Data Analysis
Education
King's College 2009 — 2013
Bachelor's degree, Mathematics
Howard Singer's Telerx Experience August 2008 - June 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Telerx August 2008 - June 2013
Advanta October 2006 - July 2008
Bank of America October 2005 - October 2006
Artisan Etched Glass March 2003 - October 2005
Aon September 1997 - March 2003
Skills
Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Customer Service, Customer Retention, Account Management
Education
Drexel University
Bachelor of Science (B.S.), Commerce & Engineering
Lower Moreland High School
Telerx August 2008 - June 2013
Advanta October 2006 - July 2008
Bank of America October 2005 - October 2006
Artisan Etched Glass March 2003 - October 2005
Aon September 1997 - March 2003
Skills
Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Customer Service, Customer Retention, Account Management
Education
Drexel University
Bachelor of Science (B.S.), Commerce & Engineering
Lower Moreland High School
judith haas's Telerx Experience September 2013 - Present
Job customer service rep
Industry Information Technology and Services
Experience
American Water June 2014 - Present
Telerx September 2013 - Present
Diversified Information Technologies 2001 - 2012
AT&T February 1997 - March 2001
Skills
Microsoft Office, Microsoft Excel, Salesforce.com, AS400 system, Customer Service, Highly detail oriented, Creative Problem Solving, Team Leadership, Call Centers, Training, Process Improvement, Customer Satisfaction, Team Building, Leadership, Sales, Analysis
Education
Keystone College 1986 — 1988
Associate's degree, Early Childhood Education and Teaching
American Water June 2014 - Present
Telerx September 2013 - Present
Diversified Information Technologies 2001 - 2012
AT&T February 1997 - March 2001
Skills
Microsoft Office, Microsoft Excel, Salesforce.com, AS400 system, Customer Service, Highly detail oriented, Creative Problem Solving, Team Leadership, Call Centers, Training, Process Improvement, Customer Satisfaction, Team Building, Leadership, Sales, Analysis
Education
Keystone College 1986 — 1988
Associate's degree, Early Childhood Education and Teaching
Danielle Clifford's Telerx Experience June 2014 - Present
Job Project Coordinator II at Telerx
Industry Consumer Services
Experience
Telerx June 2014 - Present
Telerx January 2013 - June 2014
SuperMedia January 2012 - October 2012
Enterprise Rent-A-Car November 2006 - October 2011
Skills
Call Centers, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Customer Retention, Customer Service, Call Center Development, Data Entry, Outsourcing, Communication Skills, Organization, Coaching, Databases, News Writing
Education
King's College 2002 — 2006
Bachelor of Arts (BA), Mass Communication/Media Studies
Liberty High School 1998 — 2002
Marywood University
Masters of Communications
Telerx June 2014 - Present
Telerx January 2013 - June 2014
SuperMedia January 2012 - October 2012
Enterprise Rent-A-Car November 2006 - October 2011
Skills
Call Centers, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Inbound Marketing, Customer Retention, Customer Service, Call Center Development, Data Entry, Outsourcing, Communication Skills, Organization, Coaching, Databases, News Writing
Education
King's College 2002 — 2006
Bachelor of Arts (BA), Mass Communication/Media Studies
Liberty High School 1998 — 2002
Marywood University
Masters of Communications
Kendra Powell's Telerx Experience
Job Account Representative 1 at Telerx
Industry Outsourcing/Offshoring
Experience
Telerx
Skills
Customer Service, Management, Training, Leadership, Process Improvement, Team Leadership, CRM, Call Centers, Vendor Management, Customer Satisfaction, Coaching, Team Building
Education
Johnson C. Smith University - JCSU 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Accounting
Telerx
Skills
Customer Service, Management, Training, Leadership, Process Improvement, Team Leadership, CRM, Call Centers, Vendor Management, Customer Satisfaction, Coaching, Team Building
Education
Johnson C. Smith University - JCSU 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Accounting
John Malizia's Telerx Experience December 2013 - Present
Job Account Director at C3i Healthcare Connections, a Division of Telerx
Industry Outsourcing/Offshoring
Experience
Telerx December 2013 - Present
Telerx November 2011 - December 2013
Telerx November 2010 - November 2011
Telerx April 2010 - November 2010
Skills
Customer Service, Leadership, CRM, Management, Account Management, Process Improvement, Customer Satisfaction, Strategy, Outsourcing, Program Management, Coaching, Operations Management, Customer Experience, Performance Management
Education
Saint Joseph's University 1998 — 2000
Master of Science (MS), Nurse Anesthesia
Holy Family University 1991 — 1995
BSN, Registered Nursing/Registered Nurse
Telerx December 2013 - Present
Telerx November 2011 - December 2013
Telerx November 2010 - November 2011
Telerx April 2010 - November 2010
Skills
Customer Service, Leadership, CRM, Management, Account Management, Process Improvement, Customer Satisfaction, Strategy, Outsourcing, Program Management, Coaching, Operations Management, Customer Experience, Performance Management
Education
Saint Joseph's University 1998 — 2000
Master of Science (MS), Nurse Anesthesia
Holy Family University 1991 — 1995
BSN, Registered Nursing/Registered Nurse
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY