Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Windstream Communications August 2014 - Present
FIS May 2014 - Present
Verizon Wireless September 2012 - May 2014
Koppers Inc. January 2007 - May 2012
Skills
CompTIA A+ Certification, CompTIA Network+..., Customer Service, Information Technology, Networking, Technical Support, Microsoft Office
Education
University of Phoenix 2010 — 2011
Master's degree, Management Information Systems, General
University of Arkansas at Pine Bluff 1998 — 2007
Bachelor of Science (BS), Industrial Technology/Technician
Windstream Communications July 2014 - Present
Windstream Communications June 2012 - June 2014
Windstream Communications January 2008 - May 2012
Skills
Microsoft Excel, Databases, Management, SQL, Networking, Visio, Access, Customer Service, Leadership, Unix, Java, Broadband, Telecommunications
Education
University of Arkansas at Little Rock
Doctor of Philosophy (PhD), Information Science
State of Arkansas December 2014 - Present
Kroger October 2012 - September 2014
Windstream Communications May 2012 - August 2012
Tyson Foods March 2009 - January 2011
Skills
Routers, ATM networks, Routing, Shipping, Business Analysis
Education
University of Arkansas at Pine Bluff 2007 — 2012
Bachelors of Science, Computer Science, 3.1
Little Rock Central High School 2004 — 2007
High School Diploma, Arts and Science
Windstream Communications June 2014 - Present
Mercy Hospital - Robert Half Technology May 2014 - May 2014
CenterPoint Energy May 2013 - March 2014
Arkansas Department of Health April 2013 - May 2013
Entergy May 2007 - August 2012
Skills
Engineering, Power Systems, Energy, Power Distribution, Substation, Electric Power, Electrical Engineering, Power Transmission, Smart Metering, Electricity, High Voltage
Education
University of Arkansas at Little Rock 2005 — 2013
Bachelor of Applied Science (B.A.Sc.), Electronics and Computer Engineering
Pine Bluff High School
High School Diploma
Windstream March 2013 - Present
Windstream Communications May 2010 - March 2013
Alltel October 2008 - May 2010
Alltel December 2005 - October 2008
Alltel September 2004 - December 2005
Pulaski County and Little Rock School Districts August 2003 - August 2004
Skills
Training, Leadership, Performance Management, Strategy, Telecommunications, Recruiting, Management, Process Improvement, Human Resources, Account Management, Leadership Development, Wireless, Direct Sales, Talent Acquisition, Salesforce.com, Data Analysis, Project Management, Sales, Customer Service, Strategic Planning, Budgets, Interviews, Analysis, Team Leadership, Succession Planning, Personnel Management, Call Centers, Integration, Salesforce.com..., Reporting, Product Adoption, User Adoption
Education
University of Arkansas at Little Rock 2000 — 2003
B.A., Spanish, Information Technology
Windstream Communications 2013 - Present
Windstream Communications 2010 - 2013
Windstream Communications 2008 - 2010
Windstream Communications 2007 - 2008
Windstream Communications 2005 - 2007
Windstream Communications 2004 - 2005
Leisure Arts 2002 - 2004
Alltel Wireless 1996 - 2002
Skills
Accounting, Auditing, Business Process..., Financial Reporting, Leadership, Sarbanes-Oxley Act, Financial Analysis, Invoicing, Accounts Payable, Forecasting, General Ledger, Account Reconciliation, Internal Controls, Financial Accounting, Accounts Receivable, SEC filings, QuickBooks, Project Management, Microsoft Excel
Education
University of Arkansas at Little Rock 1996 — 2001
Bachelor of Science (BS), Accounting
Bryant High School
Arkansas Economic Development Commission September 2015 - Present
Arkansas Economic Development Commission June 2014 - September 2015
Arkansas Economic Development Commission November 2012 - June 2014
Windstream Communications January 2010 - November 2012
Windstream Communications June 2008 - December 2009
Arkansas Department of Information Systems June 2007 - June 2008
Skills
Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Novell Netware, Novell Groupwise, LAN, Healthcare IT, Desktop Management, Server Administration, Microsoft Office, Microsoft Windows 98, Barracuda Web Filter, Windows Server, Group Policy, Novell Zenworks, XP, Active Directory, Microsoft Exchange 2003, Microsoft Exchange, Networking, Ethernet, ATM networks, Servers, Windows XP, Barracuda Spam Firewall, Groupwise, Network Administration, Troubleshooting, Zenworks, Healthcare Information..., Systems Management, Cisco Routers, Switches, Technical Support, Routers, Software Installation
Education
University of Arkansas at Monticello 2002 — 2007
Bachelor of Science, Computer Information Systems
Crossett High School 1999 — 2002
Diploma
Stephens Inc. September 2013 - Present
Windstream Communications June 2012 - September 2013
Education
Sam M. Walton College of Business, University of Arkansas 2008 — 2012
B.S.B.A, Finance
University of Arkansas at Fayetteville 2008 — 2012
BSBA, Financial Management and Investments
Windstream Communications August 2014 - Present
First Capital Residential May 2012 - August 2014
USA Drug Corp. March 2009 - July 2012
Skills
Microsoft Excel, Management, Microsoft Office, PowerPoint, Outlook, Research, Microsoft Word, Real Estate Transactions, Photoshop
Education
University of Arkansas at Little Rock 2007 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance
University of Arkansas at Little Rock 2007 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance, 3.8
University of Arkansas -Little Rock (UALR) December 2011 - Present
West Pulaski Fire Department May 2001 - Present
Alpha Corporation August 2010 - August 2011
Windstream Communications February 2010 - August 2010
Verizon Wireless January 2009 - December 2009
Alltel 2004 - January 2009
Alltel Wireless 2003 - 2004
Alltel Information Services 1999 - 2003
Alltel Information Services 1998 - 2000
Skills
User Acceptance Testing, Business Analysis, Requirements Analysis, PMP, Cross-functional Team..., Telecommunications, Process Improvement, Problem Solving, Customer Service, Troubleshooting, Wireless, Analysis, Billing, Testing, Acceptance Testing, Project Management, Project Planning, IT Management, Change Management, Access, PMO, IT Service Management, Business Process, Requirements Gathering, Systems Analysis, ITIL v3 Foundations, ITIL v3 Service..., Call Center, Software Documentation, Information Technology, Software Project..., Quality Assurance, Billing Systems, Contract Negotiation, System Deployment, Business Requirements, Business Process..., Account Management, ITIL v3 Service..., Incident Management, ITIL, Vendor Management, Management, Enterprise Architecture, Team Leadership, Training, Visio, Integration, Program Management, Strategic Planning
Education
Project Management Institute 2008 — 2009
PMP Certification, Project Management Professional
University of Arkansas for Medical Sciences 2003 — 2003
EMT, Emergency Medical Technician
University of Central Arkansas 1991 — 1997
Mass Communciations/Minor-Finance
Windstream September 2014 - Present
Windstream Communications November 2011 - September 2014
Verizon Wireless July 2008 - August 2011
Alltel March 2006 - July 2008
Arkansas Dept of Human Services October 2002 - July 2005
Skills
Microsoft Office, Teamwork, Organizational..., Training, Forecasting, Analysis, Management, Auditing, Accounts Receivable, Account Reconciliation, Budgets, Finance, Invoicing, Variance Analysis, Accounting
Education
University of Arkansas at Pine Bluff 1990 — 1994
Bach of Science, Accounting
Windstream Communications April 2015 - Present
Cox Communications September 2013 - April 2015
Windstream Communications May 2011 - September 2013
Local 6 WKMG-TV January 2011 - June 2011
KATV Channel 7 2010 - 2011
Las Vegas Sun 2008 - 2010
Hearst Television KHOG 40/29 News 2006 - 2008
Fox Television Fox 16 2004 - 2006
Skills
Video, Final Cut Pro, Editing, SEO, Photography, Photoshop, Event Management, Social Media, Video Production, Advertising, Press Releases, Broadcast, Networking, Adobe Creative Suite, Copywriting, Marketing Communications, Facebook, InDesign, Media Relations, Digital Media, Social Networking, Public Relations, Creative Writing, Online Advertising, Social Media Marketing, Event Planning, B2B, Data Center, Co-location, Managed Services, Journalism, Multimedia, New Media, Sales, Consulting, Leadership, Mentoring, Solution Selling, VoIP
Education
University of Arkansas 2007 — 2009
Master's Degree, Journalism
University of Central Arkansas 2000 — 2005
Bachelors, Mass Communications
Appalachia Technologies, LLC April 2013 - Present
Windstream Communications October 2007 - March 2013
Information Services Group September 2006 - October 2007
New Horizons Computer Learning Center March 2006 - September 2006
Hershey Medical Center December 2005 - March 2006
PC Tronix June 2005 - December 2005
CPARC January 2005 - June 2005
Skills
VMware, Routers, Cisco Technologies, IIS, Switches, Active Directory, Firewalls, Servers, Hyper-V, Microsoft Exchange, Networking, LAN-WAN, Windows 7, Network Administration, Telecommunications, Telephony, Wireless Networking, Network Engineering, Cloud Computing, Information Technology, Visio, Network Design, SharePoint, VPN, Storage Area Networks, WAN, Managed Services, Unified Communications, Troubleshooting, Citrix, Cisco IOS, VoIP, Software Installation, SIP Trunking, Network Architecture, Disaster Recovery, Network Security, Juniper, IT Management, MPLS, DNS, Routing, Security, DHCP, Integration, TCP/IP, Infrastructure, Cisco Routers, Microsoft SQL Server, VMware ESX
Education
Auckland University 1994 — 1997
Bcom, Business
BPH Security and Investigation, LLC October 2014 - Present
CenturyLink June 2013 - September 2014
Windstream Communications August 2006 - June 2013
Skills
Physical Security, Biometrics, Video Analytics, Access Control, Surveillance, Law Enforcement..., Police Officers, Military Experience, Asset Protection, Risk Assessment, Management, Project Management, Team Building, Team Leadership, Dependable Team Player, Video Systems, Contractor Management, Contract Management, Contract Negotiation, Teaching, Public Speaking, Analysis, Business Continuity, Emergency Management, Enforcement, IPS, Information Security, Leadership, Protection, Security, Security Audits, CCTV, Private Investigations, Security Clearance, Telecommunications, Vendor Management, Corporate Security, Integration, Security Management, Training, Vulnerability Assessment, Executive Protection, Data Center, Workplace Violence, Alarm Systems, Security Awareness, Fraud, Security Operations, Security Training, Military
Education
University of Arkansas at Little Rock 2001 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Keiser University Sarasota
Keiser University Sarasota
K12 September 2012 - Present
Windstream Communications October 2009 - July 2012
Arkansas State Medical Board December 2008 - September 2009
Dillards January 2008 - November 2008
Skills
Windows Server, Windows, Mac OS, Microsoft Office, MySQL, Microsoft SQL Server, TCP/IP, A+ Certified, Servers
Education
University of Arkansas-Fort Smith 2004 — 2007
Bachelor of Science (B.S.), Information Technology
Windstream February 2015 - Present
Windstream Communications June 2014 - February 2015
Windstream Communications May 2012 - June 2014
Windstream Communications October 2009 - May 2012
Windstream Communications August 2007 - October 2009
Windstream Communications August 2006 - August 2007
Windstream Communications February 2005 - August 2006
Alltel Communications November 2003 - February 2005
Skills
Troubleshooting, Telecommunications, ATM networks, PHP, SQL, MediaWiki, HTML, CSS, Adtran, Alcatel, Lucent, Calix, Zhone, Cisco MGX/IGX/BPX, Overture, CTDI, Motorola, Juniper Switches, Frame Relay, Ethernet, Switches, Cisco Technologies, Wireless, WAN, LAN-WAN, ATM Networks
Education
University of Arkansas at Little Rock 1998 — 2006
Bachelor of Science (BS), Computer Engineering Technology
Verizon Wireless December 2013 - Present
Windstream Communications January 2012 - Present
Verizon Wireless January 2009 - December 2011
Alltel 2008 - 2009
Alltel 1999 - 2000
Alltel 1998 - 1999
Skills
Data Mining, Databases, Data Analysis, Database Design, Analysis, Microsoft Excel, DWDM, Ethernet, Wireless, Access, Management, VoIP, SDH, Telecommunications, Networking, Switches, LTE, Fiber Optics, Network Engineering
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Information Technology/Telecommunications
University of Arkansas at Little Rock 2008 — 2010
Associate of Arts (A.A.), General Studies
Windstream Communications October 2014 - Present
Davidson Law Firm July 2010 - October 2014
Law Offices of Gary Green September 2006 - July 2010
Skills
Litigation, Westlaw, Business Litigation, Construction Law, Civil Litigation, Commercial Litigation, Legal Research, Mediation, Microsoft Office, Legal Writing, Personal Injury, Courts, Trial Practice, Family Law, Appeals
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2003 — 2006
J.D.
University of Central Arkansas 1999 — 2003
B.A., Economics
Arkansas Public Service Commission June 2013 - Present
State of Arkansas April 2012 - May 2013
Windstream Communications September 2011 - April 2012
Verizon Wireless February 2010 - November 2011
Verizon Wireless August 2009 - February 2010
Alltel February 2005 - August 2009
Internal Revenue Service August 1987 - April 2001
Skills
Auditing, Process Improvement, Management, Accounting, Finance, Access, Microsoft Excel, Account Reconciliation, Project Management, Variance Analysis
Education
University of Central Arkansas 2003 — 2005
Accounting
University of Arkansas at Little Rock 1984 — 1987
Bachelors Business Administration, Marketing
Cathey Consulting February 2015 - Present
Staley Technologies January 2014 - January 2015
Verizon Wireless August 2012 - December 2013
Verizon Wireless March 2011 - July 2012
Windstream Communications February 2010 - March 2011
Pierce Consulting March 2009 - April 2010
AT&T Mobility March 2008 - February 2009
AT&T Mobility December 2006 - March 2008
Skills
B2B, Cold Calling, Management, Sales, Sales Process, Sales Operations, CRM, Telecommunications, Wireless, New Business Development, Solution Selling, Customer Retention, Business Planning, Human Resources, Direct Sales, Account Management, Sales Management, Leadership, Managed Services, VoIP, Strategic Partnerships, Salesforce.com, Unified Communications, Team Leadership, Team Building, Contract Negotiation, Mobile Devices, Customer Service
Education
University of Arkansas at Fayetteville 1994 — 1998
BS in Human Environmental Studies, Fashion Merchandising
Windstream July 2015 - Present
Windstream Communications September 2014 - Present
Windstream Communications August 2013 - September 2014
J A Riggs Tractor Company November 2010 - August 2013
Skills
Budgets, Accounting, Administration, General Ledger, Payroll, Financial Statements, Analysis, Account Reconciliation, Accounts Receivable, Financial Reporting, Internal Controls, Financial Accounting, Microsoft Excel, Process Improvement, Strategic Planning, Microsoft Office
Education
University of Arkansas at Little Rock 2007 — 2010
Bachelor's degree (B.S.), Accounting
Windstream Communications October 2013 - Present
Superior Industries May 2012 - Present
University of Arkansas (MC) October 2011 - May 2012
Ainsworth Pet Nutrition February 2011 - September 2011
Sam's Club June 2009 - December 2010
APAC Customer Services August 2005 - March 2009
Skills
Troubleshooting, Access, Microsoft Office, Computer Hardware, Windows, XP, Customer Service, Visual Basic, Visio, Quality Assurance, Data Analysis, Microsoft Excel, Hardware Support, Technical Support, Analysis, Help Desk Support, Microsoft Operating..., Remote Desktop, Microsoft SQL Server
Education
Webster University 2005 — 2008
Master of Arts (M.A.), Information Technology Project Management
University of Arkansas at Monticello 1999 — 2004
Bachelors, Computer Information Systems
Stanley Black & Decker, Inc. December 2013 - Present
Directed Impulse June 2010 - Present
Windstream Communications July 2013 - November 2013
Securitas August 2012 - July 2013
Windstream Communications October 2009 - June 2012
Securitas May 2007 - October 2009
Securitas August 2005 - May 2007
W.W. Grainger May 2000 - May 2005
Little Rock Police Department June 1998 - April 2000
Skills
Project Management, Security Systems..., Security, Management, Physical Security, Leadership, Telecommunications, Customer Service, Access Control, Team Leadership, Call Center, Networking, Risk Assessment, Training, Team Building, Wireless, Sales Management, Video over IP, Risk Management, Contract Negotiation, Recruiting, System Administration, Sales Operations, Private Investigations, Integration, Operations Management, Change Management, Strategic Planning, Business Development, Customer Satisfaction, IP, Program Management, CCTV, VoIP, Sales, Negotiation, Vendor Management, Analysis, Call Centers, Business Continuity, Troubleshooting, Computer Security, Policy, Strategy, Security+, Account Management
Education
University of Arkansas at Little Rock 2011 — 2019
Systems Engineering (Mechanical), 4.0 (Through 2 of 2 semesters)
Arkansas Supreme Court January 2015 - Present
Reddick Moss March 2012 - December 2014
Friday, Eldredge & Clark, LLP February 2012 - March 2012
Windstream Communications September 2011 - November 2011
Kutak Rock July 2011 - August 2011
Anderson, Murphy, and Hopkins, LLP January 2011 - April 2011
Office of the Arkansas Attorney General (Consumer Protection Division) May 2010 - August 2010
Skills
Legal Research, Legal Writing, Civil Litigation, Westlaw, Trial Practice, Hearings, Public Speaking
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2009 — 2012
Juris Doctor
Harding University 2003 — 2007
B.B.A., Economics
Windstream April 2015 - Present
Windstream Communications April 2013 - April 2015
Skills
Team Leadership, Communication, Problem Solving, Financial Accounting, Business Analysis, Financial Analysis, Information Technology, Microsoft Technologies, Technology, Programming Languages, Income Tax, Presentations, Visio, Finance, Internal Audit, Analysis
Education
University of Arkansas at Little Rock 2009 — 2012
Bachelor of Science (BS)/ Bachelor of Business Administration, Accounting/ Management Information Systems, 3.74 Cumulative GPA
University of Arkansas at Little Rock 2009 — 2012
Bachelor of Science (B.S.) & Bachelor of Business Admin (B.A.), Accounting & M.I.S.
Windstream Communications July 2013 - Present
Arkansas Department of Finance & Administration November 2010 - June 2013
Arkansas State Treasury July 2008 - November 2010
Skills
Microsoft Excel, Tax Research, Sarbanes-Oxley Act, Internal Controls, Auditing, Corporate Tax, Income Tax, Access, GAAP, Financial Statements, General Ledger, Financial Analysis, Account Reconciliation, Financial Reporting, Tax Accounting, Variance Analysis, US GAAP, Internal Audit, Sarbanes-Oxley, Journal Entries, Peachtree, Financial Accounting, Cash Management, Assurance, Bank Reconciliation, Leadership, Microsoft Office
Education
University of Arkansas at Little Rock 2006 — 2008
Bachelor of Science, Accounting
Phillips Community College of the University of Arkansas 1994 — 1996
Associate of the Arts, Business Administration
Windstream Communications December 2014 - Present
Windstream Communications March 2014 - November 2014
Windstream Communications November 2012 - February 2014
Windstream Communications March 2010 - November 2012
Firehouse Subs July 2003 - October 2009
Skills
Sales, Direct Sales, Sales Management, Account Management, Customer Service, Marketing, New Business Development, Sales Process, Sales Operations, Customer Retention, Strategic Planning, Marketing Strategy, Customer Satisfaction, Team Building, Cold Calling, Selling, Networking, Salesforce.com, Managed Services, Telecommunications, Unified Communications, Solution Selling, VoIP, B2B
Education
University of Arkansas at Fayetteville 1997 — 2002
BSBA, Marketing
Jonesboro HIgh School 1994 — 1997
Seal Energy Solutions February 2015 - Present
Pro Energy Consultants of Central Arkansas March 2012 - February 2015
River City Flooring, Inc. August 2010 - March 2012
Windstream Communications August 2008 - August 2010
The Hall Group, Inc. January 2007 - August 2008
MailSouth January 2003 - January 2007
Skills
Project Management, Budgets, Leadership, Microsoft Excel, Access, Team Building, Customer Service, Microsoft Word, Microsoft Office, Team Leadership, Strategic Planning, Budget, Building Performance, Sustainability, Energy Efficiency, Energy Audits, Energy Conservation, Indoor Air Quality
Education
University of Arkansas at Little Rock 2002 — 2003
MBA
University of Central Arkansas 1997 — 2001
BBA, Finance
Windstream Communications June 2014 - Present
Acxiom August 2012 - May 2014
Allied Wireless Communications Corporation June 2012 - August 2012
Verizon Wireless January 2009 - March 2012
Alltel Wireless June 2004 - January 2009
Alltel February 2004 - July 2005
Alltel June 2002 - January 2004
Alltel Wireless August 2001 - May 2002
Alltel Wireless December 1999 - July 2001
Skills
Telecommunications, Wireless, Troubleshooting, Call Centers, Call Center, Project Management, Software Documentation, VoIP, Databases, Access, Customer Experience, Unix, Networking, Quality Assurance, Business Process, Vendor Management, Technical Support, Analysis
Education
University of Phoenix 2010 — 2011
Individual Studies, Computer Programming, Java Development
University of Arkansas at Little Rock 1985 — 1988
BBA, Finance
University of Arkansas at Fayetteville 1981 — 1984
Architectural Studies
Windstream December 2014 - Present
Windstream Communications January 2013 - Present
Windstream Communications November 2011 - December 2012
Windstream Communications March 2008 - November 2011
Skills
Ethernet, IP, MPLS, Managed Services, Telecommunications, Telephony, Troubleshooting, Vendor Management, VoIP
Education
University of Arkansas at Little Rock 2001 — 2005
Bachelor's Degree, Financial Planning and Services
University of Arkansas at Little Rock 2001 — 2005
Bachelor's Degree, Insurance and Risk Management
University of Arkansas at Little Rock 2001 — 2005
Bachelor's Degree, Accounting
Windstream Communications October 2013 - Present
Windstream Communications May 2013 - October 2013
UPS November 2012 - January 2013
Walmart April 2010 - October 2012
Windstream Communications April 2012 - August 2012
Skills
Troubleshooting, Continuous Improvement, Strongly self-motivated, Team Leadership, Teamwork, Cisco Technologies, Cisco Routers, Routers, ATM networks, IP, Telecommunications, Switches, Juniper, DSL, Networking, ATM Networks, Juniper Technologies, Microsoft Excel, Microsoft Office
Education
University of Arkansas at Pine Bluff 2008 — 2013
Bachelor of Applied Science (BASc), Industrial Technology/Technician
University of Illinois Springfield August 2015 - Present
University of Central Arkansas January 2015 - Present
USI Insurance Services November 2013 - January 2015
USI Insurance Services October 2012 - November 2013
Windstream Communications January 2012 - October 2012
Windstream Communications March 2008 - February 2012
Jack and Holly Martin & Associates, Attorneys at Law, P.A. January 2007 - March 2008
Skills
Legal Research, Legal Writing, Litigation, Employment Law, Contract Negotiation, Corporate Law, Mediation, Civil Litigation, Employee Relations, Negotiation, Telecommunications, Policy, Employee Benefits, Bankruptcy, Family Law, ERISA, Settlement, Appeals, Analysis, Legal Compliance, Corporate Governance, Legislative Relations, Human Resources, Commercial Litigation, Hearings, Legal Assistance, Trials, Westlaw, Legal Issues, Lexis, Insurance Law, Criminal Defense, Policy Analysis, Dispute, EEOC, Contract Management, Estate Planning, Workers Compensation, Employment Contracts, Public Policy, Research, Government, Leadership Development, Labor Relations, Dispute Resolution, Employment..., Breach Of Contract, Due Diligence, Pleadings, Public Speaking
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2002 — 2005
JD
University of Central Arkansas 1998 — 2002
BA, Psychology
Windstream Communications April 2014 - Present
Windstream Communications January 2012 - April 2014
Arkansas Attorney General January 2011 - April 2011
Windstream Communications August 2010 - January 2011
Arkansas Attorney General January 2010 - April 2010
Arkansas Contractors Licensing Board August 2009 - November 2009
Skills
Corporate Law, Legal Research, Litigation, Civil Litigation, Legal Writing, Mediation, Employment Law
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2008 — 2011
J.D. with honors
University of Arkansas at Little Rock 2003 — 2005
Public History Master's Degree Program
University of the Ozarks 1999 — 2003
B.A., English
ChannelAdvisor October 2013 - Present
Bronto Software July 2011 - October 2013
Bronto Software March 2010 - July 2011
Windstream Communications January 2010 - March 2010
Windstream Communications May 2008 - January 2010
University of Arkansas for Medical Sciences July 2007 - May 2008
Skills
Salesforce.com, Marketo, Lead Generation, Email Marketing, Marketing, B2B, Trade Shows, Marketing Automation, SaaS, Multi-channel Marketing, Demand Generation, Newsletters, Web Analytics, Online Marketing, Digital Marketing, Sales, Leadership, E-commerce, Sales Operations, Sales Process, Management, CRM, Product Marketing
Education
University of Arkansas 2003 — 2007
BSBA, Human Resources Major, Marketing Minor
Paderno Del Grapa 2006 — 2006
Windstream Communications April 1998 - Present
Education
University of Arkansas at Little Rock 1972 — 1975
History
Crisp Law Firm March 2014 - Present
Windstream Communications June 2012 - August 2012
Dover Dixon Horne PLLC October 2011 - May 2012
Arkansas Department of Human Services May 2011 - September 2011
Allegiance Specialty Hospital of Little Rock July 2008 - August 2010
North Metro Medical Center September 2004 - July 2008
Skills
Media Relations, Marketing Communications, Public Relations, Social Media, Event Planning, Advertising, Social Media Marketing, Project Management, Marketing, Strategic Planning, Public Speaking, Legal Research, Customer Service, Litigation
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2010 — 2013
Doctor of Law (JD), Law
Villanova University School of Law 2012 — 2012
Doctor of Law (JD), Law
University of Central Arkansas 2003 — 2004
Master of Business Administration (MBA), Business Administration
University of Central Arkansas 1999 — 2003
Bachelor's degree, Business Administration
Windstream Communications July 2012 - Present
Windstream Communications July 2011 - July 2012
AT&T August 2010 - July 2011
Skills
Layer 2, Layer 3, Routers, Switches, EDX, OPNET, Solidworks, Maple, Matlab, Spanish-English, Network Communications, Troubleshooting, ATM Networks
Education
University of Arkansas 2011 — 2013
Master is Science, Network Performance
University of Arkansas at Little Rock 2005 — 2010
Bachelor of Arts (BA), Spanish Language and Literature, Cum Laude
University of Arkansas at Little Rock 2005 — 2010
Bachelor of Applied Science (BASc), Systems Engineering, Cum Laude
Colliers InternationalArkansas June 2015 - Present
Windstream Communications July 2014 - June 2015
Windstream Communications July 2013 - June 2015
Windstream Communications February 2013 - June 2013
Stone Bridge Villas, L.L.C. July 2005 - February 2013
Paster, West & Kraner, p.c. December 2004 - February 2013
William Molitor, C.P.A. June 1995 - December 2004
Alltel August 1990 - March 1995
Ernst & Young August 1989 - August 1990
Gaunt & Company July 1988 - August 1989
Skills
QuickBooks, Tax, Accounts Payable, Accounts Receivable, General Ledger, Budgets, Microsoft Excel, Microsoft Word, Microsoft Outlook, Timeslips, Team Building, Project Management, Peachtree, Sales Tax, Turbo Tax, Financial Statements, Tax Preparation
Education
University of Arkansas at Little Rock
Bachelor of Science, Accounting
Wilson & Associates, PLLC August 2012 - Present
Wallace, Martin, Duke & Russell September 2011 - August 2012
Windstream Communications January 2011 - May 2011
William H. Bowen School of Law August 2008 - May 2011
Jack, Nelson, Jones, P.A. December 2009 - August 2010
Court of Appeals, Judge Price Marshall August 2009 - December 2009
Wright, Lindsey & Jennings LLP August 2001 - June 2008
Skills
Legal Research, Foreclosures, Legal Writing, Family Law, Lexis, Westlaw, Civil Litigation, Litigation Support, Litigation, Government Contracting, Appeals, Trial Practice, Personal Injury, Trials, Courts, Commercial Litigation, Criminal Law, Mediation, Criminal Defense, Hearings, Bankruptcy
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2008 — 2011
J.D., Law
UALR
Bachelor of Arts (BA), Criminal Justice/Law Enforcement Administration
Windstream Communications November 2006 - Present
Alltel Communications December 1998 - October 2006
Entergy Technology Holding Company (Subsidiary of Entergy) June 1997 - December 1998
ALLTEL Communications, Inc. December 1993 - May 1997
Entergy-Arkansas July 1988 - December 1993
Uniforce Electronics Company, Inc. February 1987 - June 1988
Orbit Valve Company June 1978 - September 1985
Skills
Microsoft Word, Microsoft Access, Microsoft Excel, Hyperion Reporting, ASAP, Financial Reporting, General Ledger, Accounts Payable, Account Reconciliation, Variance Analysis, Telecommunications, Accruals, Journal Entries, Financial Analysis, Budgets, JD Edwards, Consolidation
Education
University of Arkansas at Little Rock 1979 — 1987
Bachelor of Science, Accounting, 3.62
Windstream Communications August 2008 - Present
Dillards January 2006 - March 2008
Education
University of Arkansas at Monticello 2002 — 2005
Windstream Communications January 2006 - Present
ALLTEL COMMUNICATIONS January 2002 - June 2006
Alltel Wireless April 1999 - January 2002
Stone Ward January 1997 - April 1999
Arkansas Business Publishing Group January 1993 - January 1997
Dillards January 1988 - December 1992
Skills
Brand Management, Media Planning, Digital Media, Media Buying, Social Media Marketing, Content Marketing, Public Relations, Creative Strategy, Creative Services, Creative Briefs, Search Advertising, Display Advertising, Management, Project Management, Managing Agency..., Advertising, Online Advertising, Event Planning, Marketing Strategy, Integrated Marketing
Education
University of Arkansas at Little Rock 1988 — 1992
Bachelor of Arts (B.A.), Advertising
Windstream (Contractor), February 2014 - Present
Windstream Communications August 2013 - February 2014
Hewlett-Packard January 2013 - July 2013
Southern Star July 2012 - January 2013
Skills
COBOL, Microsoft Office, Visual Basic, C#, Networking, SQL, Network Security, Software Installation, Operating Systems, Hardware, Troubleshooting, Call Centers, Software Documentation, HP, System Administration, Routers, Servers, Switches, Computer Hardware, Cisco Technologies
Education
University of Arkansas at Monticello 2003 — 2012
Bachelor's degree, Computer and Information Sciences, General
National Center for Fathering April 2015 - Present
GoodyTickets LLC. January 2013 - Present
323.tv February 2014 - April 2015
Family Features January 2011 - September 2012
Penton Media September 2007 - January 2011
Windstream Communications October 2006 - September 2007
Living Church of God November 2002 - February 2006
MTV Networks June 1999 - July 2001
Clear Channel Broadcasting February 1997 - June 1999
Skills
Online Marketing, SEO, Social Media Marketing, Blogging, Web Video Production, Web Content, E-commerce, SEM, Digital Media, Digital Strategy, Facebook, Web Analytics, PPC, Audience Development, Online Advertising, Web Design, Digital Marketing, Social Media, Social Networking, Video Production, Google Analytics, Editing, Writing, WordPress, Paid Search Strategy, Facebook Marketing, Email Marketing, Advertising, Dreamweaver, Publishing, Newsletters, Omniture, Marketing, Content Strategy, Magazines, Web Development, Final Cut Pro, Content Management, Photoshop, YouTube, Copywriting, CSS, Web Content Management, New Media, Content Marketing, Web Marketing, Content Development, CMS, Copy Editing, Website Development
Education
University of Arkansas at Little Rock 1992 — 1996
Bachelor of Arts (B.A.), Radio/TV/Film
Cherwell Software September 2014 - Present
Cherwell Software January 2013 - September 2014
First Data Corporation April 2012 - January 2013
Deluxe Corporation September 2011 - February 2012
Windstream Communications June 2010 - September 2011
alt.Consulting, Inc. June 2010 - July 2011
alt.Consulting, Inc. February 2010 - June 2010
DBC Spine Care June 2008 - August 2009
Yarnell's Ice Cream Company March 2008 - July 2008
W.K. Kellogg Foundation August 2006 - May 2008
Skills
Marketing, Product Development, Business Development, Financial Analysis, Market Planning, Competitive Analysis, Strategic Planning, Leadership, Project Management, Training, Direct Marketing, Analytics, Management, Email Marketing, Marketing Communications, Social Media, Social Media Marketing, Marketing Strategy, Product Marketing, Product Design, Product Launch, Revenue Analysis, Revenue Forecasting, New Business Development, Business Strategy, Business Analysis, Small Business Marketing, Management Consulting, ITIL, ITIL v3 Foundations..., Copywriting, User Experience, Mobile Marketing, Mobile Applications
Education
Webster University 2008 — 2009
MBA, Business Administration
University of Arkansas at Little Rock 2004 — 2007
Bachelor of Science, Speech Communication
Cree April 2015 - Present
Career Foundations Inc November 2014 - April 2015
Career Foundations Inc April 2014 - April 2015
Windstream Communications May 2013 - March 2014
Prosigo Executive Search and Career Advancement Services October 2012 - June 2013
Airline International Resort College May 2008 - October 2012
Skills
Human Resources, Recruiting, Strategic Planning, Applicant Tracking..., Human Capital, Leadership, Social Networking, Business Networking, Problem Solving, Technical Recruiting, Recruitment Advertising, College Recruiting, Internet Recruiting, Corporate Recruiting, Student Recruiting, Advertising, Online Advertising, Promotions, Sales Promotion, Management, Team Building, Microsoft Excel, Hiring, Marketing, Strategy, Temporary Placement, Networking, Executive Search, Cold Calling
Education
University of Arkansas at Little Rock 2011 — 2013
Master of Business Administration (MBA), 3.6
University of Arkansas at Little Rock 2011 — 2013
Graduate Certificate in Management, 4.0
University of Arkansas at Little Rock 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.2
Windstream Communications June 2012 - Present
The Kendle Group September 2011 - Present
SAIC June 2006 - October 2011
Avaya 1995 - 2006
Skills
Servers, Active Directory, Network Security, Windows Server, Network Administration, System Administration, VMware, Troubleshooting, Disaster Recovery, Security, Integration, SharePoint, Firewalls, Cisco Technologies, DNS, Microsoft Exchange, Graphic Design, Fiber Optic Networks, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Vinyl Banners, Yard Signs, Digital Media, Logo Design, Ethernet, Offset Printing, VPN, Optical Fiber, Networking
Education
University of Arkansas at Little Rock
Dassault Falcon Jet January 2015 - Present
Windstream Communications April 2014 - January 2015
Con- Real, LP November 2012 - July 2013
Skills
Process Scheduler, Submittals, Change Orders, AutoCAD, Project Bidding, Schedules, Electronic Mapping, GIS Mapping System, Contract Compliance, Design Experience, Marketing Support, Project Management, Request for Information..., Customer Relations, Product Concepts, Budget Documentation, Six Sigma, Total Quality Management, Microsoft Office, Microsoft Project, Microsoft Outlook
Education
University of Arkansas at Pine Bluff 2008 — 2013
Bachelor's Degree, Industrial Technology, Management & Applied Engineering emphasis Construction Management
MedEvolve May 2015 - Present
CEG Partners April 2013 - September 2015
Thoughtwire Marketing, LLC January 2014 - April 2015
1011 Web Solutions, LLC. July 2013 - January 2014
Windstream Communications June 2012 - March 2013
CEG Partners February 2012 - June 2012
ABC Financial Services May 2009 - February 2012
LAF Productions, Inc. May 2008 - August 2011
Verizon Wireless April 2008 - May 2009
Skills
Social Media Marketing, Press Releases, Newsletters, Marketing Communications, Facebook, Social Media, Copywriting, Online Marketing, Marketing, Email Marketing, Social Networking, Management, Advertising, WordPress, SEO, Public Relations, Brand Management, Marketing Strategy, Content Strategy, Content Management, PowerPoint, Marketing Research, Editing, Corporate Communications, Direct Marketing, Web Analytics, Online Advertising, Strategic Communications, Internal Communications, Media Relations, Digital Marketing, Word, Excel, Outlook, Writing, Copy Editing, Online Research, Customer Experience, Content Writing, Content Development, Corporate Blogging, Microsoft Word, Microsoft Excel, Time Management
Education
University of Arkansas at Little Rock
Bachelor's Degree, Journalism
Bryant High School
College Prep, Business Administration
KATV January 2015 - Present
Windstream Communications July 2014 - January 2015
Windstream Communications January 2013 - July 2014
Baseline RF Telecom Service LLC November 2009 - December 2012
USN 2011 - 2011
RRD Reti Radiotelevisive Digitali Srl July 2009 - November 2009
Newport Television (Formerly Clear Channel) January 2002 - July 2009
Alltel January 2000 - January 2002
KLRT Television 1989 - 1994
Skills
Troubleshooting, Broadcast, RF, Telecommunications, Microwave, Fiber Optics, Problem Solving
Education
University of Arkansas at Little Rock 1994 — 1997
Bachelor of Science (B.S.)
Windstream January 2015 - Present
Windstream Communications March 2010 - January 2015
University of Arkansas at Little Rock December 2008 - October 2009
Skills
TCP/IP, Cisco Technologies, Network Design, LAN-WAN, MPLS, Routing, Networking, Routers, BGP, Ethernet, IP, OSPF, Troubleshooting, Microsoft Office, Cisco Routers, ATM networks, Telecommunications, Switches, DSL, Network Engineering, WAN, Cisco IOS, Frame Relay, CCNA, QoS, EIGRP, VLAN, DHCP, RIP, IPv6, CCNP Certified, JavaScript, C++, C, HTML, CSS
Education
University of Arkansas at Little Rock 2007 — 2011
B.S., Systems Engineering - Computer Systems Specialty
Liberty Mutual Insurance June 2013 - Present
Windstream Communications January 2011 - Present
Skills
Process Improvement, Business Process, Customer Experience, Business Analysis, Business Process..., Project Management, Team Leadership, Analysis, Telecommunications, Six Sigma, Data Analysis, Training, Vendor Management, Call Centers
Education
BMG
Six Sigma black belt, Six Sigma
University of Arkansas at Little Rock 2002 — 2006
MBA, Business Administration and Management, General
University of Arkansas at Fayetteville 1996 — 2000
Bachelor's degree, Physics
Windstream Communications June 2010 - Present
tw telecom, inc. June 2005 - June 2010
Skills
Data Center, Disaster Recovery, CRM, MPLS, Managed Services, Solution Selling, Cold Calling, Sales, Co-location, Sales Operations, Unified Communications, Telecommunications, VoIP, Direct Sales, SIP Trunking, Telephony, Cloud Computing, Account Management, Ethernet, Salesforce.com
Education
University of Arkansas at Little Rock 1980 — 1987
BA, Business Administration
University of Arkansas at Little Rock 1978 — 1983
BA, Business Administration
Axiom Sales Training
Sales
Axiom Sales Training
Sales
Bank of the Ozarks March 2015 - Present
Windstream Communications December 2011 - March 2015
Metropolitan National Bank January 2011 - December 2011
Arkansas Blue Cross Blue Shield January 2009 - January 2011
Skills
Account Reconciliation, Accounting, Accounts Payable, Accruals, Analysis, Auditing, Banking, Customer Service, Financial Accounting, Financial Analysis, Financial Reporting, Internal Audit, Internal Controls, Journal Entries, Microsoft Excel, Microsoft Office, Microsoft Word, Retail Banking, Telecommunications, Variance Analysis
Education
University of Arkansas at Little Rock 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Windstream January 2015 - Present
Windstream Communications August 2012 - Present
Windstream Communications November 2008 - August 2012
Alltel Communications January 2008 - October 2008
Alltel Communications September 2005 - February 2008
Alltel Communications September 2003 - September 2005
Alltel Comunications May 2000 - September 2003
Alltel Communications July 1999 - May 2000
Skills
Strategy, Vendor Management, VoIP, Forecasting, Procurement, Project Management, Financial Analysis, Management, Strategic Planning, Troubleshooting, Business Analysis, Cellular Communications, Analysis, Budgets, Contract Negotiation, Wireless, Business Development, Team Building, Sales, Data Analysis, Leadership, Telecommunications, Finance, Call Centers, Cross-functional Team..., Process Improvement, Marketing, Customer Retention, Customer Satisfaction, Product Management, T1
Education
University of Arkansas at Little Rock 2011 — 2013
Master's degree, Taxation
University of Arkansas at Little Rock 1998 — 2002
M.B.A., Finance
University of Arkansas at Little Rock 1998 — 2002
Bachelor's degree, Accounting
University of Central Arkansas 1990 — 1995
B.B.A., Finance
Mena High School
Rodgers Townsend DDB May 2015 - Present
PrimeLending January 2015 - April 2015
Carlton-Bates April 2012 - August 2014
Windstream Communications June 2009 - April 2012
Windstream Communications January 2008 - June 2009
Windstream Communications July 2006 - January 2008
Alltel June 2005 - 2006
Skills
Marketing Communications, Content Management, Web Analytics, Advertising, Direct Marketing, Telecommunications, B2B, Account Management, Customer Service, Budgeting, Vendor Management, Microsoft Office, Outlook, PowerPoint, Excel, Budget Management, Budgets, Social Media, Product Marketing, Marketing, Online Advertising, Digital Marketing, SEO, SEM, PPC, Business Development, Management, Sales, Product Development, Microsoft Excel, Email Marketing, Leadership, Project Management, Multi-channel Marketing, Strategic Planning, Direct Mail, Marketing Automation
Education
University of Arkansas at Little Rock 1999 — 2004
BBA, Marketing & Advertising/ PR
Windstream Communications October 2013 - Present
Windstream Communications October 2007 - October 2013
Arkansas Blue Cross Blue Shield September 2002 - October 2007
Dillards November 1999 - March 2004
Awesome Designs January 2001 - August 2003
Skills
Unix, Linux, Troubleshooting, Telecommunications, Customer Service, Team Leadership, Access, Project Management, Process Improvement, Team Building, Microsoft Office, Project Planning, Palo Alto, VoIP, Cisco Technologies, Routers, Networking, Computer Hardware, Testing, Visio
Education
Webster University 2008 — 2011
Dual Masters of Arts, Business Organizational & Security Mgmt/Information Technology Mgmt
University of Arkansas at Little Rock 2000 — 2004
BBA with emphasis in MIS, Business Administration with emphasis in Management Information Systems
University of Central Arkansas 1997 — 2000
Pre-Pharmacy
Acxiom September 2013 - Present
Windstream Communications March 2011 - March 2013
Windstream Communications June 2008 - March 2011
Brooks Museum of Art January 2006 - May 2006
Rhodes College January 2003 - January 2006
Skills
Salesforce.com, SQL, Microsoft Office, Magnys, Sales Analysis, Sales Support, Business Analysis, Fundraising, Accounting, Citigroup, JD Edwards, Account Management, Management, Marketing, Sales, Sales Operations, Program Management, Strategic Planning, Human Resources, Microsoft Excel
Education
University of Arkansas at Little Rock 2008 — 2010
Masters of Business Adminstration, Business
Rhodes College 2002 — 2006
BA, Art History
Arkansas Public Service Commission September 2012 - Present
Arkansas Public Service Commission March 2010 - September 2012
Windstream Communications July 2009 - March 2010
Alltel January 2008 - July 2009
Skills
Management, Certified Energy Manager, Data Analysis, Rate Design, Cost Allocation, Energy Efficiency, Microsoft Excel, Access, Business Objects, Process Improvement, SQL, Business Intelligence, Analytics, Mathematics, Excel, Business Analysis, Analysis
Education
University of Arkansas at Little Rock
Bachelor of Science, Mathematics
Merkle, Inc January 2008 - Present
Windstream March 2006 - January 2008
Windstream Communications 2006 - 2008
Alltel January 1999 - February 2006
Skills
SQL Server, SQL Server 2005/2000, Data Analysis, Business Analysis, CRM, Data Warehousing, Leadership, Management, Marketing, Microsoft Office, Microsoft SQL Server, SQL, Vendor Management
Education
University of Arkansas at Little Rock 1993 — 1998
General Business, Finance
Windstream Communications November 2010 - Present
Alltel May 2008 - November 2010
Skills
Process Improvement, Telecommunications, Accounting, Vendor Management, Customer Service, Direct Sales, Sales Management, Analysis, Budgets, Business Analysis, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Satisfaction, Financial Analysis, Leadership, Management, Mergers & Acquisitions, Project Management, Team Leadership, Training, Strategy, Team Building
Education
University of Arkansas at Little Rock 1985 — 1991
B.S., Accounting
Bekaert February 2012 - August 2012
Windstream Communications October 2008 - January 2011
Alltel April 2007 - October 2008
First Security Bank October 2006 - April 2007
Education
University of Arkansas at Little Rock 2007 — 2009
Master in Business Administration
University of Arkansas at Fayetteville 2002 — 2006
B.S.B.A., Finance
PNC December 2011 - Present
Dorsey and Company CPAs LLC December 2010 - September 2011
USAble Life November 2008 - December 2010
End 2 End Business Solutions 2008 - 2008
Nuvell 2006 - 2007
Windstream Communications 2000 - 2006
Morretti's Italian Bistro 1998 - 2001
Skills
Financial Analysis, SQL, Excel, Microsoft Office, Problem Solving, Accounting, Crystal Reports, Financial Reporting, Process Improvement, Access, General Ledger, Insurance, Analysis, Quickbooks, Visio, JD Edwards, Inventory Management, Software Implementation, AS400 system, T-SQL, Troubleshooting, Requirements Gathering, Microsoft SQL Server, Requirements Analysis, Accounts Receivable, Finance, Microsoft Excel, Business Analysis
Education
University of Arkansas at Little Rock 1991 — 1996
Bachelors of Science, Accounting
University of Arkansas at Little Rock 1991 — 1996
Bachelors of Business Administration, Finance
Windstream Communications October 2013 - Present
AT&T October 2010 - October 2013
Verizon Wireless January 2009 - October 2010
Alltel September 2002 - January 2009
Education
University of Arkansas at Little Rock 2000 — 2002
Reece Law Firm May 2007 - Present
Windstream Communications 2006 - 2007
Reece Law Firm 2005 - 2006
U.A.L.R. Bowen School of Law 2004 - 2005
Arkansas Supreme Court 2002 - 2004
Baptist Health - North Little Rock, AR 1995 - 2000
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 1999 — 2003
J.D., Law
University of Arkansas at Little Rock 1996 — 1999
B.A., Psychology, Criminal Justice
Regions Financial Corporation August 2013 - Present
Windstream Communications January 2009 - September 2012
Acxiom June 2006 - June 2008
Alltel October 1997 - June 2006
Staffmark (formerly Prostaff) April 1991 - October 1997
Skills
Sales, Training, Leadership, Recruiting, Sales Management, Team Building, Coaching, Customer Service, Team Leadership, Strategic Planning, New Business Development, Negotiation, Customer Satisfaction, Telecommunications, Interviews, Human Resources, Management, Call Centers, Training Delivery
Education
University of Arkansas at Little Rock 1984 — 1988
Bachelor of Arts, English, Journalism
Benton High School 1979 — 1982
Windstream Communications September 2010 - November 2012
Alltel February 1987 - July 2010
Education
University of Arkansas at Little Rock 1990 — 1995
Windstream Communications April 2011 - Present
Windstream Comm. Inc. 2006 - 2011
Alltel December 1996 - June 2006
Alltel December 1996 - June 2006
Skills
Cellular Communications, Training, Telecommunications, Management, Wireless, Call Center, VoIP, Call Centers, Leadership, Team Leadership, Customer Retention, Customer Experience
Education
Northeast High School
University of Arkansas at Little Rock
Windstream Communications 2006 - Present
Skills
Telephony, Wireless, Telecommunications, Call Centers, Managed Services, VoIP, Management
Education
University of Arkansas at Little Rock 1998 — 2002
University of Arkansas for Medical Sciences April 2015 - Present
University of Arkansas for Medical Sciences February 2013 - Present
University of Arkansas at Little Rock January 2014 - Present
Windstream Communications December 2008 - February 2013
Alltel Wireless 2005 - December 2008
Nuvell Financial Services Corp/Saab Financial Services Corp December 1999 - November 2005
Skills
Oracle, Analytics, Business Intelligence, CRM, Cross-functional Team..., SQL, Visio, Project Management, Data Warehousing, Business Objects, Data Mining, Data Analysis, Data Quality, Telecommunications, Database Design, Risk Management, SDLC, Six Sigma, Process Improvement, Access, Analysis, ETL, Data Modeling, Business Process, Vendor Management, Requirements Analysis, Healthcare Information..., Business Analysis, Requirements Gathering, Data Integration, Epic Systems, Decommissioning, Healthcare Industry
Education
University of Arkansas at Little Rock 2011 — 2016
Doctor of Philosophy (PhD) Candidate, Integrated Computing
University of Arkansas at Little Rock
MSIQ, Information Quality
University of Arkansas at Little Rock
MBA in Finance, Accounting and Finance
University of Arkansas at Little Rock
BS, Accounting
Windstream Communications 2013 - 2013
Verizon Wireless 2009 - 2011
Verizon Wireless 1999 - 2010
Alltel Communications 1999 - 2009
Skills
Call Center, Customer Experience, Call Centers, Wireless
Education
University of Arkansas at Little Rock 2003 — 2010
Aerospace Industry January 2012 - Present
Texas State University February 2009 - January 2012
Windstream Communications July 2006 - February 2009
Alltel May 2004 - July 2006
Department of Education - Arkansas Rehabilitational Services May 2000 - May 2004
Skills
JavaScript, ASP.NET, CSS, Web Development, C#, Visual Basic, SQL, Object Oriented Design, Desktop Application..., Martial Arts, Windows 7, Windows Server, Business Analysis, VB.NET, Visual Studio, Windows, Troubleshooting, Microsoft SQL Server, PL/SQL, T-SQL, Programming, Web Applications
Education
University of Phoenix 2003 — 2005
MS, Computer Information Systems
University of Arkansas at Little Rock 1996 — 2000
BBA, Computer Information Systems
Windstream Communications December 2014 - Present
Department of Information Systems June 1999 - December 2014
State of Arkansas June 1999 - December 2014
Arkansas Department of Information Systems June 1999 - December 2014
Alltel Information Services 1994 - 1999
Skills
Security, Disaster Recovery, Network Security, Data Center, Virtualization, Servers, IT Management, Active Directory, VMware, Network Administration, Cisco Technologies, Firewalls, Information Security..., CISSP, System Administration, SQL, Databases, Network Architecture, IT Strategy, Enterprise Architecture, VPN, Information Technology, WAN, Computer Security, PMP, ITIL, Program Management, Unix, Network Design, Integration, Juniper, Management, Physical Security, Budgets, Compliance, Computer Forensics, Network Forensics, Policy, PCI DSS, Healthcare Information..., Security Audits, Malware Analysis, Information Security..., Information Security..., Cloud Computing, Cloud Security, Information Security, Solution Architecture, Risk Management, Teaching
Education
University of Arkansas at Little Rock 1983 — 1987
Bachelor's degree, Computer Science / Information Technology
Windstream Communications May 2011 - Present
Verizon Wireless July 2010 - June 2011
Alltel March 2004 - July 2010
Alltel March 2003 - March 2004
Alltel March 2002 - March 2003
Army National Guard - Bravo 212th Sg BN October 1996 - October 2002
Alltel August 1999 - March 2002
Alltel June 1996 - August 1999
Skills
Aprimo, Direct Marketing, Capacity Planning, Analytics, Database Marketing, Digital Marketing, Leadership, Telecommunications, Call Centers, Customer Retention, Forecasting, Team Leadership, Management, Strategy, Customer Experience, Analysis, Campaign Management, Project Management, CRM, Wireless, Online Advertising, Vendor Management, Email Marketing, Multi-channel Marketing
Education
Webster University 2003 — 2006
MBA
University of Arkansas at Little Rock 1996 — 2001
MIS
Windstream Communications September 2014 - Present
Windstream Communications June 2001 - September 2014
Acxiom June 2000 - August 2000
Skills
Telecommunications, Oracle E-Business Suite, Sales Compensation, Business Intelligence, PeopleSoft, Data Warehousing, Software Quality..., Integration, Unix, SDLC, Oracle, Software Documentation, Vendor Management, SQL, Call Centers, Visio, Managed Services, Management, VoIP, Process Improvement
Education
University of Arkansas at Little Rock 2002 — 2004
MBA, Management Information Systems
University of Central Arkansas 1998 — 2002
BBA, Computer Information Systems
Windstream Communications
Skills
Vendor Management, Product Management, Call Centers, Leadership, Contract Negotiation, Cross-functional Team..., Project Planning, Project Management, Account Management, Team Leadership, Sales, Telecommunications
Education
University of Arkansas at Little Rock 1991 — 1995
USAble Life April 2011 - Present
Windstream Communications 2009 - 2011
Verizon Wireless 2007 - 2009
Skills
Process Improvement, Finance, Business Analysis, Analysis, Access, Project Management, Microsoft Excel, Visio, Data Analysis, Microsoft Office, Business Intelligence, Telecommunications, SQL, Financial Analysis, Financial Reporting, Troubleshooting, Microsoft SQL Server, Insurance, Accounting, Databases, Risk Management, Strategic Planning, Vendor Management, Budgets
Education
University of Arkansas at Little Rock 1997 — 2002
BA, Finance
Verizon Wireless May 2014 - Present
Verizon Wireless February 2013 - May 2014
Verizon Wireless January 2009 - February 2013
Verizon Wireless 2009 - February 2013
Alltel February 2006 - January 2009
Windstream Communications December 2004 - February 2006
Skills
MPLS, Switches, ATM, IP, Juniper, Routers, DSL, Cisco Switches, BGP, OSPF, WAN, CCNA, Ethernet, Cisco, Cisco IOS, Network Operations, Routing, VoIP, Network Engineering, Network Design, Wireless Networking, TCP/IP, Wireless, Troubleshooting, Frame Relay, Telecommunications, SIP, SS7, LAN/WAN, Deployment, Routing Protocols, Hardware, EVDO, Documentation
Education
University of Arkansas at Little Rock 2000 — 2005
Bachelors, Electronic and Computer Engineering
Windstream Communications February 2012 - Present
Verizon Wireless April 1999 - August 2011
Verizon Wireless April 1999 - August 2011
Skills
Vendor Management, Strategic Planning, Project Management, Team Leadership, B2B, Marketing, Data Analysis, Competitive Analysis
Education
University of Arkansas
MBA, Business
University of Arkansas
BSBA, Business
Windstream Communications November 2012 - Present
Verizon Wireless January 2011 - January 2012
Alltel Wireless January 2006 - January 2011
Alltel Wireless January 2004 - January 2006
Alltel Wireless January 2001 - January 2004
Alltel Wireless January 1999 - January 2001
Skills
Customer Lifecycle..., Wireless, Telecommunications, Call Center, Customer Experience, Vendor Management, Customer Retention, Customer Satisfaction, Cellular Communications, Troubleshooting, Call Centers
Education
University of Arkansas at Little Rock 1987 — 1991
BA, Communications
Windstream Communications April 2013 - Present
Allied Wireless Communications Corporation July 2011 - April 2013
Pinnacle Hotel Group December 2009 - July 2011
Alltel Wireless July 2005 - December 2009
Skills
Team Building, Project Management, Financial Analysis, Merger and Acquisition..., Ability to interact and..., Proficient in..., Time Management, Real Estate License, SunGuard Treasury..., JD Edwards, Microsoft office/Access, Profit Manager, Human Resources, Management, Customer Experience, Microsoft Excel, Accounting, Call Centers
Education
University of Arkansas 2001 — 2005
BSBA, Finance (Banking, Real Estate, Insurance)
Windstream Communications July 2012 - Present
Hewlett-Packard May 2009 - May 2012
SAIC September 2006 - September 2008
Your Hometown Computer Store February 2004 - July 2006
Alltel Information Services September 1993 - April 2000
Skills
Cisco Technologies, Switches, Network Administration, Ethernet, Juniper, Network Engineering, Juniper Technologies, Network Security, Servers, Data Center, Operating Systems, Networking, System Administration, Storage, Troubleshooting, VMware, Firewalls, Telecommunications, Computer Hardware, Active Directory, Routers, WAN, Microsoft Office, Software Documentation, HP, BGP, Virtualization, Disaster Recovery, LAN-WAN, CCNA, Visio, VPN, MPLS, OSPF, Linux, COBOL, Network Design, Computer Network..., VoIP, Information Technology, IP, Leadership, Wireless, TCP/IP, Technical Support, Wireless Networking
Education
Community College of the Air Force 1988 — 1990
Associate's degree, Computer Science
University of Nebraska at Omaha 1988 — 1990
Computer Science
University of Arkansas at Little Rock 1980 — 1982
Computer Science
North Little Rock Northeast High School 1979 — 1982
Diploma, General Studies, 12
Windstream Communications May 2015 - Present
Windstream May 2009 - May 2015
Windstream August 2008 - May 2009
Windstream January 2006 - August 2008
Windstream January 2005 - December 2005
Education
University of Arkansas at Little Rock 2006 — 2010
Master's degree, Systems Engineering
University of Arkansas at Little Rock 2000 — 2004
Bachelor's degree, Systems Engineering
windstream May 2003 - August 2009
Windstream Communications May 2003 - July 2009
Alltel March 2002 - May 2003
Syncrotech Software Corporation July 1999 - December 1999
syncrotech software July 1999 - December 1999
CAPITAL Constructors, Inc. November 1997 - June 1999
Education
University of Arkansas at Little Rock 2000 — 2001
BBA, CIS
SalonCentric - A Division of L'Oreal USA March 2013 - Present
Universal Health Care July 2011 - March 2013
Franklin Templeton Investments February 2011 - August 2011
Sage June 2010 - November 2010
Windstream Communications October 2006 - January 2008
Alltel & Windstream Communications October 2003 - October 2006
Alltel September 1999 - October 2003
GIRL SCOUTS OF OUACHITA COUNCIL January 2001 - January 2002
Centers for Youth and Families January 1996 - January 2000
Maumelle Branch Library January 1997 - January 1999
Skills
Access, PowerPoint, Excel, Word, PeopleSoft, Database Administration, Benefits Administration, Accounting, Purchasing, Call Center, Budget Management, Procurement, JD Edwards, Outlook, Customer Service, Microsoft Office, Budgeting, Customer Relations, Teamwork, Administration, Visio, Employee Relations, Analysis, Budgets
Education
University of Arkansas at Little Rock 2001 — 2008
MBA
University of Arkansas
2008M.B.A; B.A, Psychology
Pinnacle Pointe Hospital November 2011 - Present
Windstream Communications September 2010 - November 2011
Frazer Frost, LLP September 2008 - September 2010
Hank's Fine Furniture April 2007 - September 2008
AIG May 2006 - April 2007
Target January 2006 - May 2006
Skills
Internal Controls, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, QuickBooks, Accounting, Financial Accounting, Financial Statements, General Ledger
Education
University of Arkansas at Little Rock 2008 — 2009
BS, Accounting
University of Central Arkansas 2002 — 2006
BBA, Finance
Windstream Communications February 2012 - Present
Windstream Communications July 2008 - April 2012
ITT Technical Institute January 2008 - June 2009
Arkansas BlueCross BlueShield February 2006 - June 2008
Warren School District August 2005 - February 2006
ABC Financial Services October 2004 - May 2005
Skills
Troubleshooting, Unix, Networking, Disaster Recovery, Software Installation, Telecommunications, Switches, Routers, IP, HP, Cisco Routers, SNMP, Microsoft Excel, ATM networks, COBOL, DB2, Computer Hardware, Technical Support, Windows XP, HP Openview, System Administration, Windows, Operating Systems
Education
Webster University 2013 — 2015
Master's Degree, Master of Arts in Education Technology, 3.67
Webster University 2006 — 2008
Master of Arts, Information Technology Management
University of Arkansas at Monticello 1999 — 2004
Bachelor of Science, Computer Information Systems
University of Arkansas at Monticello 1999 — 2002
Associate's Degree, General Ed., 3.0
Windstream Communications May 2008 - Present
Alda's Forever January 2004 - May 2006
Firemans Fund Insurance Company 1974 - 1978
Skills
Telecommunications, Mergers & Acquisitions, Contract Negotiation, Process Improvement, Strategic Partnerships, Corporate Law, Vendor Management, Negotiation, Project Management, Management, Business Development, Leadership, Marketing, Team Leadership, Cross-functional Team..., Litigation
Education
University of Arkansas 1967 — 1971
BSBA, Marketing
CenturyLink January 2014 - Present
Windstream Communications February 2013 - December 2013
Windstream Communications September 2011 - February 2013
Windstream Communications April 2010 - September 2011
City of Little Rock November 2003 - April 2010
Skills
Research, Strategic Planning, Customer Service, Negotiation, Management, Healthcare, Higher Education, Staff Development, Analysis, Clinical Research, Microsoft Excel, Biotechnology, Data Analysis, Variance Analysis, Cost Variance Analysis, Financial Analysis, Finance
Education
University of Arkansas at Little Rock 2007 — 2010
Master of Business Administration (M.B.A.), Finance, General
University of Arkansas at Little Rock 1996 — 2001
Bachelor of Science, Biology / Chemistry
Windstream Communications March 2012 - Present
Skills
CPA - Inactive, PMP, Budgets, Business Analysis, Leadership, Management, Process Improvement, Project Management, SDLC, Telecommunications, Vendor Management, Wireless, Requirements Analysis
Education
University of Arkansas at Little Rock
Bachelor of Science in Business Administration, Accounting
Windstream Communications November 2014 - December 2014
University of Arkansas Bogle Academic Center September 2011 - July 2014
Externship with Honorable Judge Joanna Taylor, Fourth Judicial Circuit, Washington County January 2014 - May 2014
University of Arkansas School of Law Transactional Legal Clinic December 2013 - May 2014
The Fresh Market May 2010 - August 2010
Boyett and Morgan, P.A. September 2006 - August 2007
KFC May 2005 - August 2005
Skills
Legal Writing, Legal Research, PowerPoint, Nonprofits, Microsoft Word, Customer Service, Leadership, Windows, Community Outreach, Time Management, Public Speaking, Teaching, Communication Skills
Education
University of Arkansas School of Law, Fayetteville 2011 — 2014
Juris Doctor (J.D.)
University of Central Arkansas 2007 — 2011
Bachelor of Arts (BA), English Language and Literature, General
University of Central Arkansas Honors College 2007 — 2011
Bachelor of Arts (B.A.), Interdisciplinary Honors Studies
Windstream Communications February 2013 - Present
Windstream Communications November 2010 - February 2013
Shivom Jay Steel Int'l February 2009 - February 2011
CEI Engineering Associates, Inc May 2004 - February 2009
Skills
Financial Modeling, Finance, Access, Management, Forecasting, Corporate Finance, Microsoft Excel, Strategic Planning, Financial Analysis, Sales, Process Improvement, Budgets, Microsoft Office, Project Management, Account Management, Analysis, Microsoft Access
Education
University of Arkansas 2009 — 2011
MBA
University of Arkansas 2000 — 2005
BSBA, Accounting
Windstream Communications January 2010 - Present
Alltel/Verizon April 2004 - October 2009
Verizon Wireless 2004 - 2009
Alltel 2003 - 2009
Alltel 2003 - 2009
Verizon 2003 - 2009
Alltel 2003 - 2009
Education
University of Arkansas at Pine Bluff 1996 — 2003
Northrop Gruman Information March 2014 - March 2015
Windstream Communications November 2012 - August 2013
Acxiom February 2010 - August 2012
Verizon June 2008 - June 2009
Alltel Wireless April 2000 - June 2008
Skills
Change Management, Team Building, Process Improvement, Management, Requirements Analysis, Project Management, Customer Service, Vendor Management, Software Documentation, Testing, Program Management, Customer Satisfaction, Sales, Strategic Planning
Education
University of Arkansas at Little Rock 1993 — 1998
Bachelor of Arts, Business Adminstration
Windstream Communications AttorneyHarrill & Sutter, PLLCAugust 2002 - August 2006
Education
University of Arkansas School of Law, Fayetteville 1999 — 2002
JD, Law
Windstream Communications 2010 - 2012
Windstream Communications 2008 - 2010
Alltel Wireless 2008 - 2008
Razorback Satellites, Inc 2005 - 2008
Acxiom 2000 - 2002
Skills
Cisco Technologies, Switches, Ethernet, WAN, IP, Telecommunications, T1, Telephony, Routers
Education
University of Arkansas at Little Rock
Bachelor of Fine Arts (BFA)
Tyson Foods July 2013 - Present
Tyson Foods December 2010 - Present
Amfuel July 2010 - December 2010
Windstream Communications June 2008 - April 2010
Skills
Microsoft Excel, CPA, JD Edwards, Journal Entries, Account Reconciliation, Access
Education
University of Arkansas at Little Rock 2008 — 2010
Masters in Business Administration, Business Administration
University of Central Arkansas 2004 — 2008
Bachelors of Business Administration, Accounting
Windstream Communications May 2013 - Present
Windstream January 2012 - Present
Maxim Healthcare December 2010 - January 2012
Omega Psi Phi 2005 - 2011
Skills
Software Installation
Education
University of Arkansas at Monticello 2004 — 2009
Computer Information Systems, CIS/Buss/English
University of Arkansas at Monticello
Bachelor of Science, Computer Information Systems
Panduit November 2014 - Present
UC Santa Barbara September 2012 - June 2014
Windstream Communications June 2011 - August 2012
University of Arkansas at Little Rock August 2010 - May 2011
University of Arkansas at Little Rock August 2009 - May 2011
RWANDATEL SA June 2010 - August 2010
University of Arkansas, Little Rock June 2009 - August 2009
Skills
C++, Research, Microsoft Office, C, Public Speaking, Matlab
Education
University of California, Santa Barbara 2012 — 2014
Master of Science (MS), Electrical Engineering
University of Arkansas at Little Rock 2008 — 2012
Bachelor of Science (BS), Systems Engineering
Frontier Communications 2015 - Present
Frontier Communications January 2015 - April 2015
Windstream Communications October 2007 - December 2014
Acxiom Corporation January 2007 - October 2007
Alltel October 2006 - January 2007
Alltel September 2002 - October 2006
Central Arkansas Radiation Therapy Institute March 2002 - September 2002
Skills
Network Troubleshooting, Vendor Management, Juniper Switches, Cisco Technologies, LAN Switching, Telecommunications, Application Support, Technical Documentation, Problem Solving, IP, Juniper Technologies, MPLS, Network Design, Switches, Troubleshooting, Wireless
Education
University of Arkansas at Little Rock 2007 — 2010
Master, Business Administration
University of Arkansas at Little Rock 1997 — 1999
B.A, Political Science
University of Arkansas at Little Rock 1997 — 1999
B.A, Journalism
Windstream December 2014 - Present
Windstream Communications July 2011 - December 2014
Windstream Communications April 2008 - July 2011
Windstream Communications June 2007 - April 2008
Windstream Communications July 2006 - June 2007
Alltel Wireless July 2002 - July 2006
Education
University of Arkansas at Little Rock 1998 — 2002
Bachelor of Business Administration (BBA), Finance, General
Community Physicians Group 2013 - Present
Community Physicians Group 2010 - 2013
Windstream Communications 2007 - 2009
Skills
Citrix, Windows 7, Printers, Disaster Recovery, Windows XP Pro, Group Policy, SCCM, Outlook, Customer Service, VPN, SharePoint, Server Administration, Desktop Computers, Microsoft SQL Server, Mac OS X, Software Documentation, Hardware Diagnostics, EMR, Computer Hardware, Remote Desktop, WSUS, Active Directory, Software Installation, Microsoft Office, Windows, Hospitals, Troubleshooting, Technical Support, Training, Network Administration, System Administration, Networking, Operating Systems, EHR, Laptops, Hardware, HTML, HIPAA, Help Desk Support, Healthcare Information..., DHCP, Project Management, Servers, Windows Vista, Windows Server, Cisco Technologies, Desktop Administration
Education
University of Arkansas at Little Rock 1995 — 2002
Bachelor of Computer Science
Frontier Communications August 2015 - Present
Frontier Communications August 2015 - Present
Frontier Communications August 2015 - Present
Windstream Communications August 2013 - Present
Unique Skin December 2012 - August 2013
Magic Springs April 2007 - July 2012
Best Buy August 2010 - March 2012
Skills
Network Engineering, Cisco Wireless, Cisco Technologies, Technical Support
Education
University of Arkansas at Little Rock 2007 — 2009
None, Computer Science
Windstream Communications August 2014 - Present
COMFORCE March 2012 - August 2014
Verizon Wireless January 2009 - December 2011
Alltel Wireless May 2008 - January 2009
Skills
Project Management, PMO, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Telecommunications, Visio
Education
University of Arkansas at Little Rock 2012 — 2015
Bachelor of Business Administration (BBA), Business Information Systems
Windstream Communications November 2006 - Present
Skills
Packet Optical Network..., Metro Ethernet, Carrier Ethernet, Network Architecture, Network Engineering, VoIP, Access Networks, OTN, Optical Network Design, DSL, MEF, Cisco IOS, MPLS-TP, PBB-TE, DWDM, System Testing, Spirent Test Center, Adtran, Cellular Communications, Ethernet over SDH
Education
Sam M. Walton College of Business 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
University of Arkansas 2001 — 2005
Bachelor of Science (B.S.), Industrial Engineering