Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Alorica September 2014 - Present
Windstream Communications December 2011 - March 2014
PAETEC December 2010 - December 2011
Cavalier Telephone LLC December 2006 - December 2010
Talk America December 2004 - December 2006
Talk America October 1998 - November 2004
Skills
Employee Relations, Performance Management, Employee Benefits, Recruiting, Management, Organizational..., Process Improvement, Time Management, Interviews, Call Centers, Talent Management, Human Resources, Project Management, Training, Leadership, Payroll, Talent Acquisition, Technical Recruiting, HRIS, Applicant Tracking..., Strategy, FMLA, Telecommunications, Employment Law, Leadership Development, Sourcing, Vendor Management, Customer Service, Enterprise Software, Sales, Hiring, Internet Recruiting, Personnel Management, Coaching, Employee Training, Employee Engagement, Benefits Administration, Succession Planning, Workforce Planning, Onboarding, Conflict Resolution, Strategic Planning, Change Management, New Hire Orientations, Account Management, Temporary Placement, PeopleSoft, Customer Retention, College Recruiting, Deferred Compensation
Education
Armstrong Atlantic State University
The University of Georgia
Word Alive International Outreach December 2013 - Present
Windstream Communications September 2008 - December 2013
The Innerchange UMC June 2010 - June 2013
Slappey Communications April 2003 - September 2008
WRS, INC November 2005 - January 2007
Skills
VoIP, T1, SIP Trunking, Cloud Storage, Cloud Security, Private Cloud, Metro Ethernet, Ethernet, MPLS Networking, MPLS, Solution Selling, Networking, Unified Communications, Managed Services, Telecommunications, Cloud Computing, Sales, Leadership
Education
Virginia College-Birmingham 2007 — 2008
Certifications, Computer Technology/Computer Systems Technology
Bevill State Community College 1993 — 1995
Communication, General
Walker High School 1989 — 1992
Windstream Communications September 2015 - Present
Windstream Communications July 2014 - August 2015
Education
University of Arkansas 2013 — 2014
Master of Accountancy, Accounting
Arkansas Tech University 2009 — 2013
BSBA, Accounting
Windstream Communications August 2005 - Present
Sprint PCS January 2000 - August 2005
Skills
Management, Ethernet, Networking, Telecommunications, MPLS, T1, VoIP, LAN-WAN, Training, IP, Switches, Cisco IOS, Oracle SQL Developer, Wireless, Data Center, WAN, Cisco Technologies, Troubleshooting, Managed Services, Routing, QoS, Network Design, Telephony, T-SQL
Education
Central Piedmont Community College 2012 — 2015
Associates In Applied Science, Computer Technology Integration, Diplomas in Oracle Administration and SQL Administration., 3.0
Strayer University-North Carolina 2009 — 2011
Master of Science (M.S.), Computer and Information Systems, Software Engineering, 3.5
Baker University 2002 — 2004
Master of Business Administration (MBA), Management, 3.4
University of South Carolina-Aiken 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BullsEye Telecom October 2013 - Present
BullsEye Telecom December 2012 - October 2013
Windstream Communications January 2012 - December 2012
PAETEC January 2011 - December 2011
Cavalier Telephone 2006 - 2011
Talk America 2004 - 2006
Talk America May 1999 - August 2004
Skills
Telecommunications, VoIP, Network Design, DSL, Vendor Management, Co-location, Wireless, MPLS, T1, SIP, Ethernet, WAN, Broadband, Fiber Optics, LAN-WAN, Cisco Technologies, Call Center, QoS, ATM networks, TDM, ISDN, DS3, Frame Relay, Switches, Routing, IP, Hosted Services, Troubleshooting, Cisco Routers, Telephony, SIP Trunking, Managed Services, Unified Communications, Provisioning, Call Centers, Network Engineering, Internet Services, Routers, Computer Network...
Education
Baker College Center for Graduate Studies 2009 — 2011
MBA, Business Admistration
Baker College Center for Graduate Studies 2004 — 2009
Bachelors, Business Administration
Baker College Business and Corporate Services 2004 — 2007
AS, Business Management
Windstream Communications March 2015 - Present
Cox Communications August 2014 - February 2015
Windstream Communications April 2013 - July 2014
Verizon Wireless September 2009 - April 2013
Alltel Wireless September 1997 - August 2009
Skills
Telecommunications, Data Center, CRM, Long Distance, New Business Development, M2M, Co-location, VoIP, Wireless, Networking, Hosted Services, Disaster Recovery, Dedicated Internet, Internet Services, MPLS VPN, Leadership, Cold Calling, Customer Retention, Sales Operations, Sales Management, Solution Selling, Account Management, Sales
Education
Arkansas Tech University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
ISG Technology Inc April 2014 - Present
Windstream Communications October 2010 - October 2013
Fry & Associates, Incorporated June 2006 - January 2009
AT&T Wireless August 2004 - May 2006
Xspedius Communications June 2003 - July 2004
Skills
Account Management, Sales Operations, SIP Trunking, Cold Calling, Direct Sales, Managed Services, Wireless, Sales, Solution Selling, Telecommunications, PRI, VoIP, Co-location, Unified Communications, Selling, B2B, Networking, Marketing, Sales Process, SaaS, Customer Retention, MPLS, Hosted Services, Cloud Computing, Telephony, Long Distance, Data Center, Call Centers, Salesforce.com, T1, Sales Presentations, Ethernet, Quotas, Broadband, ITaaS
Education
Ashford University 2008 — 2010
Bachelor of Social Science, Psychology
Warsaw High School 1983 — 1997
Geospatial Research and Application Center August 2015 - Present
Republic Finance March 2015 - Present
Next Generation Solutions Columbus, GA December 2014 - March 2015
Congressman Mike Rodgers Opelika office January 2013 - May 2013
Allstate Packaging Group March 2011 - May 2012
Windstream Communications September 2010 - January 2011
US Air Force July 2006 - July 2010
Skills
Technical Support, Security Clearance, Military Experience, Military, DoD, Leadership, Microsoft Office, Training, Budgets, Inventory Management, Management, Sales, Customer Service, Account Management, Microsoft Excel, Team Leadership, Analysis, Strategic Planning, Forecasting, Process Improvement, PowerPoint, Business Development, Problem Solving, Microsoft Word
Education
Auburn University 2015 — 2016
Master of Business Administration (MBA), Finance, General
Auburn University 2011 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General, Junior
Community College of the Air Force
Meteorology
GTT Enterprise Account DirectorLevel 3 CommunicationsApril 2014 - July 2015
Windstream Communications January 2012 - April 2014
Windstream Communications February 2011 - January 2012
Windstream Communications March 2009 - February 2011
Alltel Wireless January 2008 - March 2009
Alltel Wireless May 2007 - December 2007
Alltel Wireless September 2006 - April 2007
Alltel Wireless March 2005 - August 2006
Skills
Co-location, Telecommunications, Solution Selling, Wireless, Unified Communications, Telephony, MPLS, Sales Management, VoIP, Direct Sales, Ethernet, Account Management, Call Center, Business Strategy, Contract Negotiation, Marketing, Data Center, National Accounts, Strategic Prospecting, Team Building, Vendor Management, Salesforce Training, Sales Rep Training, Sales Leadership..., Best Practices, Lead Generation, Strategic Sales, Marketing Strategy, SIP Trunking, Call Centers
Education
Arkansas Tech University
Business Administration and Management, General
Mills High School
High School Diploma
Windstream Communications December 1998 - Present
Humana HealthCare March 1996 - October 1998
AT&T June 1991 - March 1996
Skills
Purchasing Processes, Customer Satisfaction, Organizational..., Warehousing, Inventory Management, Customer Service, Call Centers, Purchasing, Forecasting, Inventory Control, Invoicing, Vendor Management, Process Improvement, Cross-functional Team..., Management, Telecommunications, Account Management
Education
Ashford University 2013 — 2015
Master of Business Administration (MBA), Project Management
Ashford University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, 3.92
Xcel Energy January 2011 - Present
Windstream Communications June 1996 - October 2010
WINDSTREAM June 1996 - October 2010
SHERBURNE COUNTY ADMINISTRATION DEPARTMENT January 1995 - January 1996
Skills
Sales, Customer Service, Management, Account Management, Leadership, Troubleshooting, Process Improvement, Project Management, Strategic Planning, Telecommunications, Marketing, nucelar, Electricity
Education
University of Phoenix 2006 — 2008
Masters, Business Admin and Marketing
Bemidji State University
Bachelor of Science
University of Phoenix
M.B.A, Business Administration/Marketing
Grange Insurance January 2015 - Present
National General Insurance October 2013 - January 2015
Nations Lending Corportation May 2013 - June 2013
Charter One Bank August 2012 - May 2013
Windstream Communications December 2011 - August 2012
Verizon Wireless March 2007 - December 2011
Skills
Coaching, Marketing Strategy, Recruiting, Telecommunications, Direct Sales, Sales Operations, Wireless, Call Center, Customer Retention, Sales, Solution Selling, Sales Management, Customer Satisfaction, Customer Experience, Customer Service, Retail, Team Building, Training, Leadership, Marketing, Management, Selling, Networking, Team Leadership, Operations Management, Sales Process, Inventory Management, Teamwork, Cross-functional Team..., Retail Sales, B2B, Merchandising, Call Centers, Advertising, Time Management, Store Management, New Business Development, Analysis, Key Account Management, Employee Training, Cold Calling, Hiring, Forecasting, Account Management, CRM, Income Statement, Negotiation, Salesforce.com, Contract Negotiation, Quotas
Education
Bellevue University 2011 — 2012
Bachelors of Science, Business, 3.6
University of Phoenix 2009 — 2010
Associates of Arts and Science, Business, Management, Marketing, and Related Support Services, 3.5
Windstream Communications August 2013 - Present
Broadvox November 2012 - July 2013
FiberCloud January 2011 - October 2012
Qwest Communications October 2008 - October 2010
Time Warner Telecom March 2007 - September 2008
Speakeasy December 2005 - September 2006
Sprint June 2004 - May 2005
iSECUREtrac Corporation December 2003 - June 2004
AT&T October 1995 - November 2002
Skills
Networking, Co-location, Solution Selling, VoIP, SaaS, Telecommunications, Account Management, Cloud Computing, Cold Calling, Direct Sales, Salesforce.com, Lead Generation, MPLS, Managed Services, Sales Process, Data Center, Enterprise Software, New Business Development, Sales Operations, Selling
Education
Bellevue College
Accounting, General Business; Sales & Marketing
Issaquah
Knowledge Facilitation Group, LLC May 2009 - Present
Department of Public Social Services June 2008 - May 2009
Windstream Communications August 2000 - October 2006
Walmart 6040 1997 - 2000
Skills
Leadership Development, Program Management, Performance Management, Management, Software Documentation, Change Management, Training, Testing, Government, Sales, Quality Assurance, Requirements Analysis, Employee Training, Coaching, Needs Analysis, Team Building, Leadership, Process Improvement, Instructor-led Training, Employee Relations, Customer Service, Human Resources, Business Process...
Education
University of Phoenix 2004 — 2007
Masters, Organizational Managment
Austin Peay State University
Bachelors, History, Spanish Minor
Sizewise Rentals, LLC March 2014 - Present
Windstream Communications March 2012 - March 2014
Thermo Fisher Scientific June 2011 - March 2012
Fidelity National Financial November 2009 - July 2010
CenturyLink (formerly Embarq) May 2006 - October 2009
Sprint July 1999 - May 2006
ExecuTemps January 1999 - July 1999
Pfizer March 1993 - March 1994
Education
The University of Chicago Booth School of Business 2006 — 2006
Course Certificate, Executive Education Program Course "Negotiations and Decision Making Strategies"
University of Missouri-Kansas City School of Law 1994 — 1997
JD, Law
Avila University 1988 — 1992
B.S., Business Administration
Notre Dame de Sion High School 1984 — 1988
Prime Inc. 2012 - Present
United States Air Force December 2004 - December 2012
Windstream Communications January 2011 - March 2012
AT&T September 2006 - January 2011
MCI Corporation April 2002 - June 2004
Skills
Hosting, Fiber Optics, Telecommunications, Data Center, VoIP, Customer Service, Customer Relations, Contract Negotiation, Team Building, Call Center, Security, Forecasting, WAN, Team Leadership, Mentoring, MPLS, Access, Problem Solving, Colocation, Co-location, Unified Communications, Recruiting, Call Centers, Managed Services
Education
Bethel University
Bachelor of Science (BSc), Organizational Leadership
JB Hunt Transport Services, Inc. August 2014 - Present
Windstream Communications August 2013 - August 2014
Skills
Microsoft Office, BMC Remedy, Windows 7, Networking, Security, Troubleshooting, Visio, Software Documentation, Computer Hardware, Computer Network..., System Administration, Network Administration
Education
Arkansas Tech University 2009 — 2013
Bachelor of Arts (B.A.), History and Political Science
Mary & Martha May 2013 - Present
Carroll Electric Cooperatives Corporation June 2013 - Present
Windstream Communications August 2006 - May 2013
Education
Arkansas Tech University 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Zype September 2014 - Present
Launch Academy, Inc April 2014 - September 2014
ZocDoc January 2013 - December 2013
SkedgeMe April 2012 - December 2012
Windstream Communications March 2011 - April 2012
20-20 Icovia June 2006 - November 2009
Oxford Learning Centres, Inc. 2006 - 2008
Skills
Start-ups, Ruby on Rails, Agile Project Management, JavaScript, CSS, Web Development, Software Development..., HTML 5, Sales, Ruby, Salesforce.com..., SQL, PostgreSQL, jQuery, Github, Coordination, Lean Software..., Sales Operations, Test Driven Development, CRM, Management, SaaS, Coaching, Lead Generation, Cloud Computing, Negotiation, Object Oriented Design, C-Level Presentation..., Multi-Vendor..., HTML5
Education
Bentley University 2004 — 2008
BS, Management
Londonderry High School 2000 — 2004
Diploma
Windstream Communications January 2012 - Present
Mobilink – GSM(ORASCOM Telecom Company) December 2007 - October 2011
Relacom January 2006 - December 2007
Nortel Networks December 2004 - February 2005
Skills
DWDM, SDH, MPLS, Survey, Network Design, Transmission, Fiber Optics, Operation, Network Optimization, Optical Transmission, Core Network, GSM, Network Operations, PDH, NMS, 3G, OSPF, Wireless, Ethernet, Telecommunications, Fiber, Network Engineering, Cisco, Provisioning, Metro, Optical Fiber, Surveying, Cisco Technologies, Computer Network..., VoIP, Telecommunications..., LAN-WAN, Networking, Integration, WAN, Rollout, Routing, Mobile Devices, WiMAX, 2G
Education
Business Management Consultants (BMC) Houston, Texas, USA 2010 — 2010
35hrs PDU's, Project Management
Bahria University 2008 — 2010
MS, Telecommunication & Networks
Juniper (JNCIA-ER, JNCIS-ER, JNCIA-EX & JNCIA-JUNOS) California, USA 2009 — 2009
Juniper Network Certified Internet Specialist, 100/100
Huawei HQ Training Center Shenzhen, China 2008 — 2008
Certificate Training on NGSDH, DWDM, ASON, & DWDM Planning.
Huawei Asia Pacific Training Center, Malaysia 2006 — 2006
SDH, DWDM
Sir Syed University of Engineering and Technology 2002 — 2005
BE, Computer System Engineering
Volvo Trucks of NA December 2013 - Present
Windstream Communications June 2012 - December 2013
Boeing Commercial Airplanes February 2011 - February 2012
Imagine One Technology January 2008 - October 2010
Solectron USA June 2007 - September 2007
Centurum September 2004 - January 2007
Titan Systems February 2003 - October 2004
AMTI August 2000 - February 2003
Skills
Process Improvement, Analysis, Project Management, Visio, Oracle, SharePoint, Government, Software Documentation, Manufacturing, Management, SAP, Program Management, Data Analysis, Budgets, Forecasting
Education
Limestone College 2000 — 2002
BS, Computer Science
Belmont Technical College 1992 — 1994
Associates, Accounting
Windstream Communications June 2014 - Present
doTERRA International LLC November 2013 - Present
Gaston County Family YMCA September 2013 - Present
Belmont Abbey College September 2013 - April 2014
Enterprise Rent-A-Car July 2013 - September 2013
U.S. National Whitewater Center May 2013 - July 2013
Condor-USA February 2012 - May 2013
Ulta June 2011 - February 2012
South Point Pet Hospital September 2009 - May 2011
CVS Pharmacy May 2010 - August 2010
Skills
Customer Service, Sales, PowerPoint, Microsoft Office, Microsoft Word, Social Media, Facebook, Time Management, Social Networking, Event Planning, Microsoft Excel, Teamwork, Leadership, Marketing, Public Speaking, Social Media Marketing, Outlook, Certified Notary Public
Education
Belmont Abbey College 2009 — 2013
Bachelor of Business Management (BA), Management Information Systems, General, Senior
Grayson High School 2005 — 2009
College preparatory
Windstream Communications January 2014 - May 2014
Arkansas Municipal League May 2013 - December 2013
Gill Ragon Owen, P.A. January 2013 - May 2013
Williams & Anderson PLC September 2012 - November 2012
Schneider National May 2005 - August 2011
Skills
Legal Research, Legal Writing, Leadership, Civil Litigation, Regulatory Affairs
Education
University of Arkansas at Little Rock, William H. Bowen School of Law 2011 — 2014
Juris Doctor (J.D.)
Arkansas State University 2001 — 2005
Bachelor of Arts (B.A.), Sociology
Frontier Communications February 2015 - Present
Windstream Communications September 2013 - February 2015
Stroud Network Services October 2012 - September 2013
Skills
CCNA, CCDA, MCP, MCITP, Dell PowerEdge Servers, Windows Server, Cisco Networking, Microsoft Certified..., Level Platforms, Autotask, Network Administration, Symantec Endpoint..., Dell Computers, Windows 7, MSS, CMS, Calix, Adtran, Juniper, Alcatel
Education
Arkansas State University-Mountain Home 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Information Technology
Mountain Home High School
Windstream Communications February 2009 - Present
AT&T 1994 - 2004
Education
Bellarmine University 1983 — 1987
Finance, Banking, Finance
Ninth & O Baptist School 1977 — 1983
Comcast Business March 2014 - Present
Comcast Business Class October 2011 - March 2014
Windstream Communications April 2011 - October 2011
Vending Solutions September 2007 - September 2010
Aflac November 2006 - April 2008
Red Robin September 2002 - September 2007
Skills
Account Management, Customer Service, Team Building, Sales Management, Direct Sales, Sales, Strategic Planning, Marketing, Cold Calling, Social Media, New Business Development, Salesforce.com, Microsoft Office, Marketing Strategy, B2B, Advertising, Budgets, Sales Operations, Social Media Marketing, Team Leadership, Training, Contract Negotiation, Management, Leadership, Business Development, Sales Rep Training, Solution Selling, Telecommunications, Strategic Partnerships, Networking, Selling
Education
Lake Washington Technical College 2006 — 2006
Certificate of Graphic Arts, Digital Arts and Design
Bellevue Community College 2004 — 2004
Everett Community College 2003 — 2003
Green River Community College 2000 — 2002
Kentlake Highschool 1998 — 2001
Diploma
Verizon Wireless July 1997 - Present
Windstream Communications July 2006 - February 2007
Alltel December 1999 - February 2007
Kansas Cellular May 1996 - December 1999
Skills
Call Center, Management, Team Building, Customer Satisfaction, Telecommunications, Wireless, Troubleshooting, Customer Service, Customer Experience, Call Center Development, Vendor Management, Call Centers
Education
Bellevue University
Salina Central High School
The Arc of Monroe County August 2015 - Present
ARC of Monroe County June 2012 - Present
Windstream Communications September 2009 - February 2012
PAETEC December 2006 - August 2009
PAETEC March 2006 - November 2006
SIGMA Marketing Group April 2000 - February 2006
Aesthetic Sciences Group September 1998 - March 2000
Green Valley Christian School July 1986 - August 1998
Skills
Oracle Advanced..., UltiPro, EIS Reports, Cognos Impromptu, Success Factors, SharePoint, OrgPublisher, Microsoft Office 2007, Visio, Some SQL experience, Reports, Oracle HR, Payroll, Cognos, Employee Benefits, Ultipro, ERP, Training, HRIS, Benefits Administration, Troubleshooting
Education
Bethany College of the Assemblies of God 1980 — 1982
Windstream Communications April 2012 - Present
Royal Rangers 1999 - Present
AT&T February 2009 - January 2012
Complete Telecom 2007 - 2008
Con-way, Inc March 1990 - August 2007
Skills
Troubleshooting, WAN, OSPF, Cisco Technologies, Telecommunications, Ethernet, Cisco Routing &..., Fiber Optic Networks, VoIP, Cisco Routers, DSL, Networking, IP, VPN, Testing, Wireless, Optical Fiber, Fiber Optics, Servers, Network Engineering, Computer Network..., MPLS, TCP/IP, Switches, DWDM, Routing, Training, Cabling, T1, Network Security, LAN-WAN, Routers, Network Administration, Metro Ethernet, Network Design, Data Center, Wireless Networking, BGP, Telephony, Network Architecture, Managed Services, Unified Communications, Security, Cisco IOS, ATM networks, Disaster Recovery, Firewalls, Broadband, Computer Hardware, SIP
Education
Arkansas Tech University 2012 — 2014
Information Technology
Pulaski Technical College 2010 — 2013
Computer Science
Killdeer High School
Windstream Communications August 2014 - Present
Windstream Communications August 2012 - August 2014
Windstream Communications August 2010 - January 2012
Windstream 2006 - August 2010
Windstream Communications April 2001 - October 2006
Windstream Communications 2000 - 2004
Skills
MPLS, VoIP, Hosted Services, SIP, SIP Trunking, Telecommunications, Co-location, Telephony, IP, Managed Services, Sales Engineering, Networking, T1, Unified Communications, WAN, Cisco Technologies, Network Design, Call Centers, Data Center, PRI, Ethernet, LAN-WAN, Metro Ethernet, Network Engineering, Optical Fiber, Cloud Computing, Wireless, DSL, TDM, Frame Relay, Avaya, MPLS VPN, Long Distance, Broadband, Fiber Optics, QoS, Internet Services, DS3, DWDM, ISDN, Private Line, Routing, Video Conferencing, ATM networks, Computer Network..., Switches, ATM Networks, Avaya Technologies
Education
College of Saint Mary 1995 — 1995
Associate's degree, Telecommunications Management
Bethany College 1990 — 1992
Time Warner Cable March 2014 - Present
DISYS July 2013 - January 2014
Windstream Communications July 2011 - July 2013
PAETEC Communications (formerly US LEC) December 2001 - November 2010
NOC Department August 2002 - February 2008
Premiere NOC Department December 2001 - August 2002
Peak 10, Inc October 2000 - November 2001
NOC Department October 1999 - October 2000
US LEC of March 1998 - October 2000
NOC Department March 1998 - October 1999
Skills
NOC, Call Centers, Disaster Recovery, Management, Networking, Switches, Training, Troubleshooting, Security, Testing
Education
Ashford University 2012 — 2013
Master of Arts (M.A.), Organizational Management/Specialization in Project Management, Graduate
Ashford University 2011 — 2012
Bachelor of Arts (B.A.), Business Information Systems, Graduate
San Jose City College 1989 — 1991
Associate of Arts, General Business
Kent State University 1984 — 1988
Business Administration
Cox Communications June 2012 - Present
Windstream Communications April 2010 - June 2012
Verizon Wireless October 2007 - March 2010
Alltel Wireless 2006 - 2007
Alltel Wireless 2005 - 2006
RuffaloCODY 2000 - 2001
Skills
Solution Development, Problem Solving, IP PBX, Disaster Recovery, Qualification, Virtual LAN Services, Customer Base Management, Customer Relations, Optical Fiber, Data Transfer, Business Analysis, Unified Communications, Managed Phone Systems, Sales, Account Management, Customer Service, Management, Wireless, Customer Satisfaction, Sales Management, Strategy, Training, Call Centers, Telephony, Solution Selling, Sales Process, Telecommunications, Managed Services, Cold Calling, VoIP, Salesforce.com, Sales Presentations, Coaching, Strategic Partnerships, Selling, T1, Cloud Computing, M2M, CRM, Long Distance, Call Center, HFC, Hosted Services, Internet, Cable Television, Hosted Voice, Cable Networks, Multi Site Managed..., Point to Point, Point to Multipoint
Education
Forbes School of Business at Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Information Systems Focus
Ashford University 2009 — 2010
Bachelor of Arts, Organizational Management
The University of Georgia 1999 — 2003
NA, Marketing and English
Telfair County High School 1994 — 1999
HS Diploma, CP
Integration Partners December 2014 - Present
Milestone Systems, Inc. April 2013 - December 2014
igxglobal October 2012 - April 2013
SAIC July 2009 - October 2012
Windstream Communications September 2006 - April 2009
Windstream Communications December 2004 - September 2006
Alltel Wireless October 2003 - December 2004
Transamerica June 2003 - July 2003
Arkansas Cheer Company January 2001 - January 2002
Arkansas State University January 2001 - January 2002
Skills
Cisco Technologies, Switches, Routers, Troubleshooting, Networking, Network Engineering, TCP/IP, Security, Juniper, Network Administration, Data Center, Software Documentation, Testing, Network Security, VoIP, Windows, OSPF, System Deployment, Ethernet, MPLS, Technical Support, Telecommunications, Project Management, VPN, Routing, BGP, XP, DHCP, Active Directory, Computer Hardware, Process Improvement, Visio, Unix, Business Analysis, JNCIA, JUNOS, Palo Alto, QoS, DSL, Computer Network..., Switching, Firewalls, Virtualization, Network Design, Core Network, Juniper Technologies
Education
Arkansas State University 1996 — 2002
Management Information Systems, Management Information Systems, General
Windstream April 2012 - Present
Windstream Communications April 2012 - Present
Windstream Communications April 2011 - April 2012
Talascend/Bechtel Communications May 2010 - June 2011
Chancellor University April 2009 - March 2010
LifeBanc January 2003 - March 2010
DeVry University2004 - 2005 June 2004 - June 2005
TRW January 2001 - January 2003
Bohecker's Business College January 2000 - January 2003
Flambeau Products Corporation January 1993 - January 1996
Education
Bowling Green State University
Bachelor of Science Degree, Comprehensive Business Education and Executive Secretarial
Baldwin-Wallace College 1999 — 2000
Masters, Business Administration
Kent State University
Business Teacher Education
Windstream Communications October 2011 - Present
Citizens National Bank 2007 - 2009
Old Missouri Bank 2005 - 2007
Farmers State Bank 2004 - 2005
US Bank 2002 - 2004
American General Finance January 1997 - January 2002
Skills
Sales Management, Direct Sales, Account Management, Managed Services, Solution Selling, Sales Process, Unified Communications, VoIP, Co-location, SIP Trunking, Telecommunications, MPLS, Telephony, Wireless, Data Center, Selling, Sales
Education
Bethel College-North Newton 1992 — 1996
Bachelors of Science, Business Administration
Marion C. Early - Morrisville, MO 1989 — 1992
Black Book July 2012 - Present
TMX Finance February 2011 - June 2012
Windstream Communications August 2010 - February 2011
1st Franklin Financial August 2004 - August 2010
Ivey Funeral Home, Inc October 2002 - August 2004
Municipal Code Corp. October 2000 - June 2002
River Bend Ford November 1999 - October 2000
Skills
Customer Service, Customer Retention, Microsoft Excel, Outlook, Sales Management, Event Planning, Data Entry, Microsoft Office, Troubleshooting, Budgets, Accounting, Marketing, Training, Customer Satisfaction, Advertising, Inventory Management, Leadership, Team Building, Management, Marketing Strategy, Software Troubleshooting, Technical Support, Sales Operations, Accounting Applications
Education
Ashworth University 2004 — 2006
Associate, Accounting
Bainbridge High School 1995 — 1998
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 92
Austin Tele-Services (ATS) March 2015 - Present
Windstream Communications September 2013 - March 2015
AT&T July 2011 - September 2013
AT&T July 2008 - June 2011
AT&T December 2007 - June 2008
AT&T February 2007 - December 2007
Southwestern Bell Companies August 2000 - February 2007
Skills
Direct Sales, Sales Operations, Management, Account Management, Sales, Managed Services, Telecommunications, Call Centers, Solution Selling, Call Center, Training, VoIP, Data Center, Unified Communications, Selling, Cloud Computing, Networking, Wireless, WAN, Enterprise Software, Sales Process, Sales Management, SIP, IP, Salesforce.com, MPLS, Strategic Partnerships, Telephony, SaaS
Education
Baker University
Associates Degree, Business Administration
CenturyLink Business January 2014 - Present
Convercent June 2013 - December 2013
Windstream Communications March 2011 - July 2013
Brandwise March 2006 - December 2010
All Copy Products November 2002 - March 2006
Skills
Cloud Computing, Enterprise Software, Disaster Recovery, Account Management, CRM, Solution Selling, Networking, Data Center, SIP, VoIP, Co-location, SaaS, Cold Calling, New Business Development, MPLS, Business Intelligence, IT Management, IP, Managed Services, Professional Services
Education
Assumption College 1992 — 1996
BA, Political Science, Philosophy
Trinity Pawling School
Interactive Intelligence March 2015 - Present
Level 3 Communications / tw telecom February 2012 - March 2015
Windstream Communications January 2010 - February 2012
FedEx Office February 2009 - December 2009
FedEx Office December 2006 - January 2009
FedEx Kinkos February 2005 - November 2006
Norlight April 2001 - February 2005
@Link Networks August 2000 - March 2001
Ameritech / SBC May 1997 - 2000
Ameritech December 1994 - April 1997
Skills
Solution Selling, Sales Process, Training, Coaching, Mentoring, Telecommunications, Sales Management, Selling, Sales Operations, Direct Sales, Account Management, Sales, VoIP, Management, Networking, MPLS, Leadership, Wireless, New Business Development, Co-location, Team Building, Cloud Computing, Unified Communications, Team Leadership, Contract Negotiation, Managed Services, WAN, Cold Calling, Ethernet, Customer Retention, Marketing, Key Account Management, Cisco Technologies, Telephony, Business Development, Strategic Partnerships, Channel Partners, P&L Management, Strategic Planning, Sales Presentations, Negotiation, SIP Trunking, Recruiting, Consultative Selling, Territory, Cisco, Contract Negotiations, Hosted Services, Contact Centers
Education
Ball State University 1995 — 1999
MS, Communication and Information Sciences
Ball State University 1981 — 1985
BS, Telecommunications and Marketing
Zionsville High School 1977 — 1981
Windstream Communications February 2010 - Present
AT&T November 2006 - February 2009
SBC April 2005 - November 2006
SBC July 2000 - April 2005
Ameritech July 1995 - July 2000
Ameritech July 1992 - July 1995
Skills
Customer Service, Leadership, MPLS, Telecommunications, VoIP, Managed Services, Networking, Cisco Technologies, Ethernet, DWDM, IP, Internet, Network Design, Integration, WAN, MPLS Networking
Education
Baldwin Wallace University 1990 — 1992
MBA, General Systems Theory
Franklin University 1978 — 1982
BSET, Electronic Engineering
Ready High
Telegration, Inc. March 2014 - August 2014
Windstream Communications January 2013 - March 2014
Cbeyond August 2011 - January 2013
AT&T September 2008 - March 2011
TruClear Inc. 2000 - 2010
Badalament May 2000 - December 2002
BSB Communications, Inc. August 1997 - August 2000
Allied Communications August 1994 - August 1997
Skills
Telecommunications, Managed Services, Selling, Solution Selling, Direct Sales, Cloud Computing, SIP Trunking, Cold Calling, Telecommunication..., Account Management, SaaS, Private Cloud, IP PBX, Hosted Microsoft..., MPLS Networking, ISDN, Selling Technology..., Network Security, DS3, IVR, Toll Free, Backup Solutions, E-commerce SEO, Web Marketing, IT Hardware Support, PaaS, Call Center, ACD, Cisco VPN, CCTV, Selling Communication..., Installing Technology..., IP Solutions, Intrusion Detection, Fiber Optic Networks, Wireless Mobility, Fleet Management, Cloud Computing IaaS, Seibel, FISMA, HIPAA, PCI Standards, PSAP, Microsoft SQL Server, QuickBooks, Peachtree, Card Access, Call Processing, Call Logging, Sage MAS200
Education
Baker College Business and Corporate Services 2001 — 2002
Information Technology
Clintondale 1985 — 1989
Microsoft April 2015 - Present
Dimension Data November 2013 - April 2015
Polycom December 2010 - November 2013
New Vision Communications July 2009 - December 2010
Enterprise Systems August 2008 - July 2009
Windstream Communications April 2004 - August 2008
Windstream Communications 1998 - 2004
Skills
Enterprise Software, MPLS, Call Center, Unified Communications, Managed Services, Solution Selling, Channel, VoIP, Cloud Computing, SaaS, Video Conferencing, Telephony, Call Centers, SIP, Sales, Cisco Technologies, Direct Sales, New Business Development, Selling, Telecommunications, Salesforce.com, Sales Process, Networking, Ethernet, IP, Sales Operations, Business Development, Professional Services, Channel Partners, Strategy, SIP Trunking, Go-to-market Strategy, Co-location, Business Intelligence, Wireless, Leadership, Data Center, Avaya, Pre-sales, Telepresence, Strategic Partnerships, Sales Enablement, Business Alliances, Partner Management, Hosted Services, WAN, Sales Engineering, Virtualization, Software Industry, Mobile Devices
Education
Bellevue University
BS MIS, Management Information Systems
Telecom Consultant September 2014 - Present
Optelian November 2013 - July 2014
SOLiD Technologies January 2013 - October 2013
Independent contractor / Calix Inc. June 2012 - January 2013
Windstream Communications July 2006 - August 2011
ADTRAN October 1988 - December 2003
Skills
Project Management, Telecommunications, Fiber Optics, Networking, Switches, T1, Carrier Ethernet, Optical Engineering, DSLAM, Cisco Technologies, DWDM, PON, LAN-WAN, Telephony, Data Center, Ethernet, SDH, SIP Trunking, DSL, Sales Engineering, Network Design, CWDM, EDFA
Education
Auburn University 1978 — 1982
Bachelor’s Degree, Electrical, Electronics and Communications Engineering, 3.2 / 4.0
Windstream Communications March 2007 - May 2015
BKD CPAs & Advisors January 2001 - March 2007
Skills
Accounting, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Variance Analysis, General Ledger
Education
Arkansas State University 1995 — 2000
Bachelor of Science (BS), Accounting
Arkansas State University
Bachelor of Science (BS), Banking, Corporate, Finance, and Securities Law
ShoreTel September 2013 - Present
ShoreTel February 2011 - September 2013
Cox Business March 2008 - February 2011
Windstream Communications April 2003 - March 2008
Allegiance Telecom May 2002 - March 2003
Enterprise Rent-A-Car May 1999 - May 2002
Skills
Sales, Marketing, Telecommunications, Selling, Co-location, New Business Development, Networking, Enterprise Software, Cloud Computing, Managed Services, Account Management, Sales Management, Direct Sales, Sales Operations, Business Development, MPLS, Salesforce.com, Cisco Technologies, VoIP, Solution Selling, Management, Wireless, Leadership, Unified Communications
Education
Baylor University - BA, John Brown University MBA 2010 — 2010
John Brown University 2008 — 2010
Master of Business Administration (MBA), International Business
Baylor University 1995 — 1999
Bachelor of Arts (B.A.)
Windstream June 2013 - Present
Windstream Communications February 2007 - Present
State of Arkansas January 2004 - February 2007
Acxiom January 2000 - March 2003
Skills
Network Engineering, Network Design, Wireless Networking, Computer Network..., Network Architecture, CCNA, CompTIA A+ Certification, Juniper, Cisco IOS, Cisco Routers, Cisco Certified, QoS, Catalyst Switches, LAN Switching, Alcatel, Protocols TCP/IP, IPSec, Microsoft Excel, Microsoft Word, Operating Systems, Windows 7, Windows XP Pro, Mac OS, Carrier Ethernet, ATM networks, Telecommunications, WAN, LAN-WAN, T1, Frame Relay, DSL, DWDM, Switches, Troubleshooting, MPLS, MPLS VPN, BGP, IP
Education
Arkansas State University-Beebe 1998 — 2000
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Bluestream 2013 - Present
Windstream Communications October 1999 - June 2013
Alltel December 1999 - December 2006
Skills
Telecommunications, Wireless, Procurement, VoIP, IP, Vendor Management, MPLS, Fiber Optics, Ethernet, Contract Negotiation, Direct Sales, Account Management, LTE, SDH, Managed Services, DSL, Optical Fiber, CDMA, Broadband, Network Design, Negotiation, LAN-WAN, JD Edwards, Citrix, Telephony, DWDM, Cisco Technologies, Network Engineering, WAN, Routers, Product Management, RFP, EDI, Avaya, Co-location, Unified Communications, SIP Trunking, Strategy, Networking, SIP, Computer Network..., Management, Data Center, Frame Relay, FTTx, Solution Selling, ATM networks, Cellular Communications, Cabling, Call Centers
Education
Raceland High School 1980 — 1983
Business Administration and Management, General
Ashland Community and Technical College
Business Administration and Management, General
Ten Adams April 2015 - Present
Starbucks August 2014 - Present
Fulbright Commission September 2013 - June 2014
Windstream Communications December 2011 - August 2013
Tucker Publishing Group September 2010 - April 2011
Film Yard Productions March 2010 - March 2010
Ball State University Science Literacy Department February 2007 - September 2008
Second Street Media June 2008 - August 2008
Skills
Dreamweaver, Flash, Photoshop, Illustrator, InDesign, Logo Design, Typography, Graphic Design, Adobe Creative Suite, Web Design, Layout, Illustration
Education
Ball State University 2005 — 2009
Bachelors of Fine Arts, Visual Communications
Reitz Memorial
FamilyLife July 2014 - Present
Euronet Worldwide July 2013 - July 2014
Allied Wireless Communications Corporation June 2012 - July 2013
Windstream Communications September 2010 - June 2012
Verizon Wireless April 2007 - September 2010
Sonic Drive-In January 2001 - December 2006
Skills
Accounting, Financial Accounting, Staff Supervision, Microsoft Office, JD Edwards, NetSuite, Peachtree, Financial Reporting, Financial Analysis, Invoicing, Payroll
Education
University of Arkansas at Little Rock 2007 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Arkansas Tech University 2003 — 2006
Bachelor's degree, Accounting
ADP February 2015 - Present
Windstream Communications September 2014 - December 2014
Arrow Exterminators September 2013 - September 2014
Arrow Exterminators March 2014 - July 2014
Metrotainment Cafes August 2011 - September 2013
Skills
Customer Service, Microsoft Office, Children, Office Equipment, General Office Duties, Project Planning, Calendars, Phone Etiquette, Typing, Computer Graphics, Restaurants, Customer Satisfaction, Research, Real Estate, Teamwork, Event Planning, Restaurant Management, Training, Public Speaking, Project Management, Administration, Employee Training, Direct Sales, Sales, Management, Team Building, Account Management, Budgets, Microsoft Excel, Microsoft Word, Strategic Planning, Sales Operations, Contract Negotiation, Customer Retention
Education
Ashford University 2009 — 2013
Bachelor's Degree, Project Management/Education, 3.49
Hewlett-Packard August 2015 - Present
Windstream Communications January 2014 - August 2015
Windstream Communications December 2007 - January 2014
Dade County Public Schools January 2000 - January 2008
AT&T August 1980 - December 1999
Skills
Software Documentation, Telecommunications, VoIP, Unified Communications, Telephony, Wireless, Managed Services, Solution Selling, IP, Networking, MPLS, Management, Direct Sales, Leadership, Professional Services, Project Management, Account Management, Channel Partners, Strategic Partnerships, Sales, Vendor Management, WAN, Sales Operations, New Business Development, Strategy, Cloud Computing, Team Leadership
Education
Barry University 1997 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 1989 — 1990
Business Administration and Management, General
Miami Dade College 1979 — 1981
Associate's Degree, Electrical and Electronics Engineering
South West senior high school 1977 — 1979
High School, Electronics and Mechanical engineering
Cardinal Financial Company, Limited Partnership March 2014 - Present
Wells Fargo September 2013 - Present
Red Ventures March 2014 - April 2015
Windstream Communications February 2010 - April 2013
Skills
Microsoft Office, Linux, QuickBooks, Customer Service, Waiting, Hospitality, Office Administration, Database Administration, Communication, Sales, Salesforce.com, Direct Sales, Technical Support, Typing, Bookkeeping, Management, Training
Education
Ashford University 2013 — 2017
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
South Iredell High 2004 — 2008
High School
Windstream Communications July 2002 - Present
Windstream July 2002 - Present
Skills
Network Design, MPLS, MPLS VPN, Networking, Telecommunications, Ethernet, VoIP, SIP, Network Administration, Music, Wireless, Public Speaking, Project Planning, Management, Computer Network..., LAN-WAN, WAN, T1, IP, Troubleshooting, System Administration, Telephony, Frame Relay, Fiber Optics, Metro Ethernet, Network Engineering, Cisco Technologies, Switches, BGP, Juniper, Routing, TCP/IP, Unified Communications, Databases
Education
AR College of Technology 1993 — 1994
ASEE, Electronics Engineering
Arkansas State University 1991 — 1993
Electronics Engineering/Computer Info Systems
Windstream Communications December 2007 - Present
Education
Ashford University 2012 — 2016
BA, Business Administration
Frontier Communications March 2015 - Present
Windstream Communications June 2014 - March 2015
Arkansas State University - Beebe January 2014 - June 2014
Arkansas State University - Beebe September 2013 - December 2013
Ag-Pro South LLC August 2011 - January 2012
Sonic Drive-In May 2011 - August 2011
Skills
Customer Service, Cisco Technologies, VMware, VMware View, Network Troubleshooting, Computer Hardware, Local Area Network, Network Security, Troubleshooting, Computer Maintenance, Windows Vista, Computer Proficiency, Help Desk Support, Microsoft Office, Computer Software, Windows Server 2008, Windows 7, Windows XP, Cisco Networking, Virtualization, Network Architecture, Alcatel-Lucent, Juniper, Calix, Adtran, DSLAM, Servers, Windows Server, Networking, Technical Support
Education
Arkansas State University-Beebe 2011 — 2013
Associate of Applied Science, Computer Systems & Networking Technology
NCCC (GED) 2010 — 2010
High School Diploma (GED Equivalent), General Studies
Windstream Communications September 2013 - Present
DC Group December 2012 - May 2013
MarketSource Inc. November 2011 - November 2012
Eaton October 2008 - October 2011
Lenovo December 2007 - September 2008
IBM January 2005 - October 2007
IBM January 2002 - January 2005
IBM January 1999 - January 2002
IBM January 1997 - January 1999
IBM January 1996 - January 1997
Skills
Sales, Program Management, Information Technology, Business Development, Sales Operations, Pre-sales, Selling, Marketing, Servers, Channel Sales, CRM, Management, SaaS, Leadership, Strategy, SAVO Site Creation and..., NetSuite Sales CRM..., Microsoft Word, Microsoft Excel, PowerPoint, Sales Reference Program..., Data Center
Education
Ball State University 1989 — 1993
Bachelor of Science (BS), Marketing
Windstream Communications August 2012 - Present
Skills
OnQ, Micros, Opera, Salesforce.com, Networking, Wireless, Customer Satisfaction, MPLS, VoIP, Telecommunications, Wireless Networking, Technical Support, Disaster Recovery, WAN, Customer Service, Account Management
Education
College of Lake County 2011 — 2012
Lab experience in Cisco Equipment, Cisco Networking Academy
Ashland University 2002 — 2006
BSBA, Hosptiality Management
lyons township 1998 — 2001
HS Diploma, All
QualChoice Health Insurance January 2015 - Present
QualChoice Health Insurance July 2013 - Present
QualChoice August 2011 - Present
The EAST Initiative September 2009 - August 2011
Parker West Design, Ltd. September 2004 - September 2009
Windstream Communications 2009 - 2009
Thoma Thoma 2000 - 2004
Thoma Thoma 1996 - 2000
Heifer International 1993 - 1996
Nordstrom Advertising 1987 - 1992
Skills
Illustrator, Advertising, Writing, Photography, Fundraising, Art Direction, Graphic Design, Creative Direction, Web Design, Copywriting, Photoshop, Online Marketing, Logo Design, Editing, Print, Brochures, Publications, Adobe Creative Suite, Art, Direct Mail, Illustration, Catalogs, Press Releases, Packaging, Mac, InDesign, Newsletters, Corporate Branding, Marketing, Branding & Identity, Brand Development, Posters
Education
Art Institute of Seattle 1983 — 1985
Assoc. of Applied Arts, Graphic Design, specializing in Fashion & Retail
University of Great Falls 1974 — 1977
BA, French, Fine Art
Charter Communications March 2014 - Present
Windstream Communications February 2013 - April 2014
TD Ameritrade October 2011 - February 2013
Cox Communications November 2010 - September 2011
Verizon Wireless March 2006 - November 2010
Journal Broadcast Group December 2007 - June 2008
AT&T July 2003 - March 2006
Cellular City April 2002 - March 2003
Skills
Sales, Managed Services, Networking, Wireless, Leadership, Social Media, Advertising Sales, Advertising, Technology, Cloud Computing, New Business Development, Mobile Technology, Marketing Management, Wireless Broadband, Network Services, VoIP, Promotions, Cloud Storage, SaaS, MPLS Networking, Managed Network Security, M2M, Android, Mobile Devices, Direct Sales, Account Management, Customer Service, Cold Calling, Telecommunications, Sales Management
Education
Bellevue University 2009 — 2011
BS, Marketing Management, 3.4
Bellevue University 2009 — 2011
Bachelor of Science, Marketing Management
University of Nebraska at Kearney 2001 — 2003
Windstream Communications February 2013 - Present
Windstream Communications February 2011 - February 2013
Skills
Call Center, VoIP, Customer Satisfaction, Customer Retention, Direct Sales, Process Improvement, Access, Sales, Software Documentation, Vendor Management, Visio
Education
Westfield State College 1990 — 1992
Bachelor's degree, Georgraphy and Regional Planning
Becker College 1987 — 1989
Associate's degree, Travel and Tourism
Windstream Communications September 2013 - May 2014
Windstream December 2006 - September 2013
Aflac October 2005 - June 2006
Alltel May 2005 - October 2005
Skills
Routers, Cisco Technologies, Ethernet, ATM networks, Networking, Software Documentation, Juniper, Troubleshooting, VoIP, Switches, Network Design, Juniper Technologies, ATM Networks, DSL, Telecommunications, LAN-WAN, IP, MPLS, WAN
Education
Arkansas State University-Beebe 1999 — 2003
Bachelor of Science (BS), Technology Management
Northland Communications April 2013 - Present
Windstream Communications March 2000 - December 2012
Skills
Telecommunications, Direct Sales, Customer Service, Account Management, Wireless, Sales Management, Managed Services, Sales, Broadband, Troubleshooting, Telephony, VoIP, Outside Sales
Education
Augusta State University
Evans High School
Windstream May 2015 - Present
Windstream Communications March 2012 - Present
Windstream Communications November 2010 - March 2012
Fulbright Program, United States India Education Foundation August 2009 - August 2010
SWT Design August 2006 - August 2008
Ball State University August 2002 - May 2006
Woodridge Park District June 2005 - August 2005
Ball State University May 2004 - August 2004
Skills
Urban Planning, Master Planning, Rendering, SketchUp, GIS, Adobe Creative Suite, AutoCAD, Fiber Optic Networks, DWDM systems, SONET networks, Metasolv M6, MapInfo Professional, Remedy Ticketing System, Visio, ASAP, Comprehensive Planning, DWDM, Land Use Planning, Transportation Planning, Landscape Architecture, Architecture, Submittals
Education
Ball State University 2001 — 2006
BLA, Landscape Architecture, Urban Planning
Rexel July 2014 - Present
Carlisle Companies May 2012 - July 2014
Windstream Communications June 2006 - October 2011
Windstream Communications April 1999 - June 2006
Skills
Customer Service, Customer Retention, Customer Satisfaction, Sales, Team Building, Leadership, Training, Analysis, Marketing Strategy, Coaching, Management, Process Improvement, Budgets, Customer Experience, Project Management, Leadership Development, Direct Sales, Contract Negotiation, New Business Development, Call Centers, Telecommunications, Account Management, Sales Management, Sales Operations, Pricing, Wireless, Team Leadership, Forecasting, Cross-functional Team..., Vendor Management, Inventory Management, Business Development, Operations Management, Negotiation, Purchasing, Solution Selling, Strategic Planning, Product Marketing
Education
Berklee College of Music
Music Performance Major
Windstream Communications November 2011 - Present
Business Communications August 2010 - November 2011
Verizon Wireless/Alltel Communications May 2007 - July 2010
Skills
Solution Selling, Sales, Wireless, Sales Process, Sales Operations, Leadership, Customer Satisfaction, Strategy, Networking, Training, Data Center, Customer Retention, Cold Calling, Cloud Computing, Management
Education
Arkansas Tech University 2001 — 2005
Bacholer of Science, Hospitality Admin/Finance
Benton High School
Windstream Communications January 2012 - Present
Allstar Communications October 1998 - 2012
Falcon Communications, Inc. September 1996 - October 1998
DSC Communications Corporation August 1984 - September 1996
Skills
T1, Testing, Software Installation, Fiber Optics, Fiber, TDM, Transmission, DSL, Provisioning, Broadband, Telephony, DS3, Troubleshooting, Operation, Network Design, Telecommunications, SDH, Wireless, WAN, GSM, SIP, Ethernet, Cisco Technologies, Cabling, ISDN, SIP Trunking, SS7, Cellular Communications, Networking, Switches, 4G, LTE, Managed Services, Hardware, DWDM, Optical Fiber, VoIP, Carrier Ethernet, Microwave, ATM networks, Telecommunications..., MPLS, IP, Computer Network..., Unified Communications, Sales Engineering, FTTx, Routing, Account Management
Education
Ethernet Academy 2015 — 2015
MEF CECP, Carrier Ethernet
Pulaski Technical College 2015 — 2015
Cisco CCNA
Mission College 1987 — 1988
Business Management
De Anza College 1984 — 1985
Electronic Circuit Analysis
United States Air Force 1978 — 1982
Wideband Communication Equipment Repair
United States Air Force 1978 — 1979
Wideband Communication Equipment Maintenance
Monroe High School 1971 — 1975
SS&C Technologies October 2011 - Present
SS&C Technologies October 2013 - October 2014
SS&C Technologies October 2011 - October 2013
HCA June 2011 - October 2011
Liberty Tax Service January 2011 - April 2011
Windstream Communications April 2009 - January 2011
The Raibley Group dba Two Men and a Truck April 2008 - April 2009
Skills
Financial Accounting, Financial Statements, Fund Accounting, Fund Of Funds, Private Equity, QuickBooks, Tax Preparation, Financial Analysis, Problem Solving, Accounting, Finance, Investments, Accounts Payable, Accounts Receivable, General Ledger, Payroll, Tax, Microsoft Excel, Process Improvement, Microsoft Office
Education
University of Southern Indiana 2006 — 2009
Bachelor of Science (B.S.), Accounting
Ball State University 2004 — 2006
Actuarial Science
Windstream Communications September 2014 - Present
Hamilton-Ryker IT Solutions February 2012 - August 2014
EarthLink Business March 2010 - July 2011
TW Telecom, Inc. March 2004 - February 2010
The Guardian Warranty Corporation June 2003 - March 2004
Cannon Industrial Products, Inc. June 2002 - June 2003
Harmony Computer Consultants, Inc. August 2000 - May 2002
Skills
MS Office Suite, PowerPoint, PeopleSoft, Access, Cold Calling, Account Management, Solution Selling, New Business Development, Sales Management, Sales, Direct Sales, Managed Services, Sales Operations, Applicant Tracking..., Salesforce.com, Telecommunications, Sales Process, Unified Communications, Customer Service, Lead Generation, Negotiation, Sales Presentations, T1, VoIP, Microsoft Office, B2B, Networking, Recruiting, Leadership, Selling, Marketing Strategy, Vendor Management
Education
Belmont University 1991 — 1994
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Volunteer State Community College 1990 — 1992
Associate's degree, Business Commerce, Business Administration and Management, General
Agile Networks July 2015 - Present
Netcare Access March 2009 - Present
Association of Technology Professionals, Inc. (ATP)- Columbus Chapter October 2006 - Present
Leaderpromos September 2014 - April 2015
Windstream Communications September 2013 - September 2014
WOW! Internet, Cable & Phone November 2012 - October 2013
Fibertech Networks October 2007 - September 2012
Gahanna Area Chamber of Commerce June 2008 - June 2010
XO Communications May 2006 - October 2007
Sprint February 2003 - April 2006
Skills
Telecommunications, Teamwork, Microsoft CRM, Contract Negotiation, VoIP, Call Center, Co-location, Managed Services, MPLS, Direct Sales, Sales Management, Solution Selling, Account Management, Data Center, Wireless, Cross-functional Team..., Sales, Unified Communications, Ethernet, Sales Process, New Business Development, Team Building, Business Development, Fiber Optic Networks, Dark Fiber, Social Networking, Network Design, Cloud Computing, Networking, Strategy, Telephony, B2B, Call Centers, Sales Operations, Enterprise Software, Selling, Product Management, Start-ups, Strategic Partnerships, Salesforce.com, Management, Program Management, Security, SaaS
Education
Otterbein University 2000 — 2007
MBA
Baldwin-Wallace College 1984 — 1988
Bachelor's Degree
Magnificat
Epitome Networks 2013 - 2014
Windstream Communications 2012 - 2013
FiberPlus, Inc. 2008 - 2011
XO Communications 2005 - 2007
BarreyLane Communications 2004 - 2005
Cavalier Telephone 2002 - 2004
Dominion Telecom 2000 - 2002
Adelphia Business Solutions 1994 - 2000
AT&T 1980 - 1994
Skills
Selling, Direct Sales, Sales Management, New Business Development, Business Development, Account Management, Contract Negotiation, Networking, Cross-functional Team..., Team Building, Solution Selling, Strategic Partnerships, Vendor Management, Strategic Planning, Business Intelligence, Management, Customer Retention, Sales Operations, Telecommunications, VoIP, Wireless, MPLS, Managed Services, CRM, Unified Communications, Co-location, Sales, Enterprise Software, Channel Partners, IP, Sales Process, Cold Calling, SIP Trunking, Data Center, Start-ups, Cloud Computing, T1, Disaster Recovery, Professional Services, Metro Ethernet, Ethernet, WAN, Broadband, SaaS, Call Centers, Hosted Services, Cisco Technologies, Telephony, Salesforce.com, Optical Fiber
Education
Averett University
Career Prospectors
Career Prospectors
Raritan Valley Community College
Associate's Degree
State University of New York at Farmingdale
Associates in Applied Science Degree
Windstream Communications April 2002 - Present
PwC Consulting June 2000 - April 2002
GE Plastics June 1997 - June 2000
Skills
Oracle Applications, Oracle E-Business Suite, Oracle SQL, Oracle APEX, PL/SQL, Oracle PL/SQL..., SQL*Plus
Education
Massachusetts College of Liberal Arts 1990 — 1993
Bachelor of Science (B.S.), Computer Science
Berkshire Community College 1985 — 1988
Associate of Science (A.S.), Computer Information Systems
Windstream Communications April 2000 - Present
Maverick Communication April 1998 - April 2000
Maple Tree Inn April 1996 - March 1998
Skills
VPN, SIP, Frame Relay, MPLS, PSTN, T1, IP, Ethernet, VoIP, Co-location, DSL, Managed Services, SIP Trunking, Solution Selling, Telecommunications
Education
Mission College 1987 — 1991
Valley High School
Windstream Communications October 2012 - Present
MRI Software LLC December 2007 - October 2012
GXS October 2003 - December 2007
GE Information Services June 1978 - October 2003
Skills
Change Management, Six Sigma, Disaster Recovery, SaaS, Process Improvement, Problem Solving, Program Management, Troubleshooting, Management, Data Center, Project Management, Integration, Vendor Management, Business Process, Leadership, Security, Training, SDLC, Analysis, Networking, Business Analysis, SharePoint
Education
Baldwin Wallace University
BS, Business
Windstream Communications April 2015 - Present
DGI Technologies May 2014 - April 2015
EarthLink Business (One Communications/CTC Communications - Acquired by EarthLink 2011) January 2000 - May 2014
One Communications/CTC Communications (Acquired by EarthLink 2011) January 2000 - 2011
Williams Communications (formerly WilTel/Comlink) January 1991 - January 2000
Comlink Target Marketing May 1987 - January 1991
Skills
Telecommunications, Managed Services, Account Management, Customer Satisfaction, Solution Selling, Direct Sales, Co-location, Cloud Computing, MPLS, Sales Process, Hosted Services, T1, SIP Trunking, Data Center, SIP, WAN, Wireless, Cisco Technologies, Unified Communications, Selling, Sales, Network Design, IP, Telephony, Networking, Ethernet, Virtualization, Enterprise Software, Sales Operations, Frame Relay, DSL, VoIP, Consultative Selling, New Business Development
Education
Assumption College 1983 — 1987
BA Management, Cum Laude
St. Peter-Marian 1979 — 1983
Windstream Communications September 2012 - Present
Windstream Communications September 2010 - September 2012
Bullhorn July 2009 - September 2010
Lewtan Technologies May 2007 - April 2009
Lewtan technoligies February 2004 - January 2006
Skills
IaaS, Cloud Computing, SaaS, IT Infrastructure..., Network Security, Data Center, Disaster Recovery, Technology, Information Technology, Managed Services, Telecommunications, Data Network Design, Enterprise Software, Professional Services, Business Analysis, Networking, Leadership, Solution Selling, MPLS, Unified Communications, Co-location, VoIP, Virtualization, Business Continuity, Storage, Call Centers, IP, Business Development, Software Documentation, Vendor Management, Sales, SIP Trunking, Network Design, WAN, Cisco Technologies, Strategic Partnerships, Strategy, Sales Process, Hosted Services, Integration, SIP, Management, Lead Generation, Sales Operations
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2005 — 2008
MBA, Finance
Stonehill College 1995 — 1999
BA, Health Care Administration
St. John's Prep
Windstream Communications 1983 - Present
Norlight Telecommunications March 2002 - January 2010
US Navy February 1977 - January 1983
Education
Bemidji State University 1976 — 1977
Windstream Communications March 2014 - Present
Cox Communications September 2012 - January 2013
Verizon Business August 2010 - April 2012
Sprint July 1999 - January 2009
Callanen International July 1998 - May 1999
Goodwyn and Goodwyn September 1994 - July 1998
Skills
Sales Management, IT Management, Cloud Computing, Security, IT Solutions, IT Strategy, Enterprise Mobility, Mobility Solutions, Wireless Solutions, Coaching, Mentoring, Wireless, Sales, SaaS, B2B, CRM, Managed Services, Sales Process, MPLS, Sales Operations, Telecommunications, Management, Direct Sales, Solution Selling, Networking, VoIP, Customer Retention, Solutions Marketing, Data Center, Selling, Unified Communications, Team Building, Cross-functional Team..., Co-location, Leadership, Account Management, Mobile Devices
Education
American College for the Applied Arts 1989 — 1990
Bachelor, Interior Design
Azusa Pacific University
E*TRADE Financial March 2006 - Present
E*trade Financial June 2007 - May 2008
E*TRADE Financial April 2006 - July 2007
Windstream Communications June 2003 - March 2006
Skills
Salesforce.com, Research, Retail, Financial Analysis, Financial Services, Credit, Sales, Options, Asset Managment, Series 63, Series 7, Investments
Education
Augusta State University 1996 — 2001
BA, Music
Augusta State University 1996 — 2001
Bachelor of Arts (B.A.), music/communications
Broadview Networks January 2014 - Present
Windstream Communications May 2012 - Present
Realware, LLC January 2011 - January 2012
OnNet Web Hosting January 1998 - June 2010
ValueReseller January 2003 - January 2008
Lambers CPA Review May 1988 - January 1998
Skills
Sales, Marketing Communications, Demand Generation, Channel, SaaS, Lead Generation, Strategic Partnerships, Cloud Computing, Salesforce.com, Start-ups, Managed Services, Solution Selling, Entrepreneurship, Strategy, Enterprise Software, Sales Process, Selling, Professional Services, Direct Sales, B2B, Unified Communications, Go-to-market Strategy, Channel Partners
Education
Babson College 1982 — 1986
Bachelor Of Science, Business Management
Crane Consulting, LLC January 2012 - Present
Windstream Communications 2006 - 2011
Alltel Communications 2004 - 2006
Alltel Communications 2000 - 2004
GTE Corporation 1980 - 2000
Skills
Marketing Strategy, Competitive Strategy, Brand Development, Customer Insight, New Business Development, Small Business..., Growing Revenue, Increasing Revenue, Product Innovation, marketing plan..., College Teaching, Product Management, Cost Reduction, Marketing Communications, Customer Acquisition, Marketing Research, Pricing, Analysis, Segmentation, P&L Management, Sales Management, Product Marketing, Product Development, Business Strategy, Competitive Analysis, Strategic Planning, Marketing Management, Team Building, Demand Generation, Business Planning, Direct Marketing, Negotiation, Advertising, Customer Relations, Strategy Development, Integrated Marketing, Cross-functional Team..., Lead Generation, Market Research, B2B, Customer Retention, Business Development, Leadership, Sales, Strategy, Team Leadership, Market Planning
Education
Auburn University 1977 — 1978
MBA, Business
Florida State University 1973 — 1977
BS, Marketing
Windstream Communications April 2006 - Present
Windstream Communications August 2011 - May 2012
PAETEC April 2006 - August 2011
MCI June 1979 - April 2002
Skills
Unified Communications, Ethernet, Co-location, SIP, PRI, Metro Ethernet, LAN-WAN, Optical Fiber, MPLS VPN, TDM, Data Center, IP, QoS, Frame Relay, Cisco Technologies, Routing, Network Engineering, Network Architecture, Internet Services, Solution Selling, DWDM, IP PBX, BGP, VPN, DS3, Sales Engineering, Networking, Telecommunication..., Cabling, OSPF, Network Security, Adtran, TCP/IP, Long Distance, Hosted Services, MPLS, SIP Trunking, T1, Telephony, WAN, VoIP, DSL, Managed Services, Juniper, Wireless, Avaya, Routers, Fiber Optics, Switches, Telecommunications
Education
Austin Peay State University 1976 — 1979
Secondary Education and Teaching
Windstream Communications June 2010 - Present
PAETEC June 2010 - January 2012
Comcast 2008 - 2009
Grid4 Communications June 2005 - June 2008
LDMI Communications July 2000 - May 2005
Mpower Telecommunications January 1998 - June 2000
Skills
T1, Telecommunications, VoIP, DSL, IP, MPLS, Managed Services, Telephony, Routing, Co-location, Troubleshooting, Ethernet, Data Center, SIP, SIP Trunking, Fiber Optics, Switches, TCP/IP, Computer Network..., QoS, Cisco Technologies, Routers, VPN, Broadband, Network Design, Optical Fiber, Network Engineering, Provisioning, Unified Communications, LAN-WAN, WAN, Cabling, DWDM, Wireless, Internet Services, Call Centers, Avaya
Education
Baker College Business and Corporate Services
Cisco Networking & Telecommunications
Windstream Communications December 2011 - Present
Paetec March 2007 - December 2011
Education
Auburn University 1998 — 2002
AT&T Mobility November 2007 - Present
Windstream Communications January 2006 - November 2007
Boise Cascade Company September 2004 - May 2006
BJ's Wholesale Club August 1999 - August 2004
Skills
Sales Management, Solution Selling, Multi-channel Retail, Sales Force Development, Dealer Network..., Telecommunications, Regional Development, Direct Sales, Coaching, Dealer Relationships, Dealer Management, Contract Negotiation, New Business Development, Account Management, Managed Services, Wireless, VoIP, Sales Forecasting, Sales Operations, Sales Process, Unified Communications, Sales, Sales Presentation..., Training, Business Strategy, P&L Management, Risk Management, Dealer Operations, Dealer Training, Dealer Marketing, Retail Sales, Key Account Development, Cold Calling, Team Management
Education
Ashford University
Bachelor's Degree, Marketing and Public Relations, 3.8
Cleveland State University
Source Communications December 2006 - Present
Windstream Communications September 1998 - November 2006
Education
Middle Tennessee State University 1990 — 1994
Marketing
Babson College 1988 — 1989
Marketing
Ob Hospitalist Group November 2014 - Present
Windstream Communications November 2013 - October 2014
Clemson University April 2013 - October 2013
Fluor July 2009 - January 2013
Tire Centers, LLC March 2009 - July 2009
AssetPoint August 2008 - February 2009
MetLife July 2004 - April 2008
Ahold Information Services May 2000 - June 2004
MDI Staffing December 1998 - May 2000
PYA August 1995 - December 1998
Skills
COBOL, Business Analysis, SQL, JCL, Visio, SDLC, Requirements Analysis, Project Management, DB2, Quality Assurance, CICS, ERP, Software Development, Testing, Microsoft SQL Server, Process Improvement, Requirements Gathering, Databases, Analysis, MS Project, Microsoft Project
Education
Baldwin-Wallace College 1978 — 1985
Bachelor of Arts (BA), Business Administration and Management, and Finance
Cuyahoga Community College 1973 — 1975
Associate, Data Processing
Windstream Communications January 2014 - Present
ETC School of Musical Arts 2011 - July 2015
Windstream Communications September 1997 - December 2013
Cubic Defense Applications September 1994 - March 1996
Alltel December 1991 - April 1994
Skills
VoIP, MPLS, WAN, Networking, Technical Support, VOIP, Hosted VOIP, H.323, SIP, Broadsoft, Cloud Communications, Managed Security..., Telephony, Telecommunications, SIP Trunking, Cisco Technologies, IP, Managed Services, Management, Network Design, Unified Communications, Wireless
Education
Ball State University 1996 — 1997
Master of Science, Information and Communciation Sciences
Ohio University 1988 — 1991
Bachelor of Science, Communications Systems Management
CenturyLink February 2014 - Present
Verizon August 2013 - February 2014
Windstream Communications July 2012 - August 2013
Windstream Communications July 2011 - July 2012
Windstream Communications June 2009 - July 2011
Verizon Wireless (formerly Alltel Wirless) June 2006 - June 2009
Alcatel-Lucent June 2000 - June 2006
Skills
Telephony, Requirements Analysis, Customer Service, Executive Management, Team Leadership, Cross-functional Team..., Project Management, Project Coordination, Program Management, Product Management, Process Improvement, Data Center, Product Marketing, Management, Training, Project Planning, Integration, Analysis, Networking, Solution Selling, Leadership, Troubleshooting, Cloud Computing, Business Development, Internet Services, VoIP, Employee Engagement, MPLS Networking, Network Security, Creative Strategy, Presentations, Business Process..., Business Process..., Disaster Recovery, Security
Education
Austin College 1996 — 2000
Bachelor of Arts, Computer Science/Math & Business Administration
Windstream Communications January 2013 - Present
GLOBALINX October 2012 - January 2013
Windstream Communications January 2012 - August 2012
PAETEC Communications September 2008 - January 2012
PAETEC August 2001 - September 2008
Skills
PRI, Hosted Services, MPLS, Unified Communications, Managed Services, VoIP, SIP Trunking, Long Distance, Co-location, Adtran, Telecommunications, LAN-WAN, T1, Solution Selling, Metro Ethernet, Network Design, Data Center, Telephony, Telecommunication..., Call Center
Education
Binghamton University 1996 — 2000
Economics / Engineering
Safety-Kleen January 2015 - Present
Clean Harbors January 2015 - Present
Lowe's Companies, Inc. 2014 - 2014
Windstream Communications July 2011 - October 2012
Windstream Communications March 2010 - July 2011
Fifth Third Bank 2006 - 2007
National Financial Services Group 2004 - 2006
Verizon Business 2000 - 2004
Honeywell 1999 - April 2000
Skills
Sales Operations, Account Management, B2B, Leadership, Sales, Management, Strategic Planning, Key Account Management, Employee Training, Strategic Negotiations, Solution Selling, New Business Development, Sales Process, Salesforce.com, Project Management, Sales Presentations, Business Development, Recycling, Direct Sales, Waste Management, Waste Reduction, Sales Management, HAZWOPER, Waste Treatment, Hazardous Waste..., Hazardous Materials, Biological Waste Water..., CRM, Lead Generation, Marketing, Marketing Strategy, Training, Team Building
Education
Ball State University 1993 — 1998
BS, Political Science and Government
Gaston College
Biologial Waste Water Treatment Levels 1 & 2 Certification
HAZWOPER Certified 29 CFR 1910.120 (e)
University of Phoenix
MBA, Business
Windstream December 2014 - Present
Windstream Communications March 2014 - December 2014
Windstream Communications July 2007 - March 2014
Alltel Wireless July 2002 - July 2007
Arkansas State University-Beebe August 2000 - June 2002
Skills
Cisco Technologies, Ethernet, Switches, Telecommunications, DSL, Wireless, Broadband, Metro Ethernet, Network Engineering, Networking, Network Troubleshooting, ATM Networks, T1, Routers, Cisco Routers, Network Design, LAN-WAN, MPLS, IP, Routing, Teaching, Provisioning, Fiber Optics, Troubleshooting
Education
Arkansas State University-Beebe 1999 — 2001
Associate's degree, Computer Technology/Computer Systems Technology
Windstream Communications May 2013 - November 2014
Verizon Wireless 2007 - 2013
Alltel Information Services 2003 - 2007
United States Department of Defense - US ARMY July 1999 - April 2003
Skills
Security, TCP/IP, Troubleshooting, Hardware, Telecommunications, Location Based Services, Analysis, Microsoft Office, Wireless, Vendor Management
Education
Webster University 2007 — 2008
Master of Arts, Information Technology Management
Park University 1996 — 1998
Bachelor of Science, Business Management
Arkansas State University 1994 — 1996
Associate of Arts, Social Science
Windstream Communications March 2008 - Present
Windstream Communications 2007 - 2010
Education
Bethany College 1998 — 2001
MEd, Education
Windstream Communications January 2000 - Present
Windstream Communications January 2001 - January 2012
Skills
MPLS, PRI, VoIP, Internet, TDM, Frame Relay, Voice Services, Managed Services, Telecommunications, Ethernet, T1, Wireless, WAN, SIP Trunking, Cisco Technologies, Network Design, Business Services, Unified Communications, Telephony, Co-location, SIP, Routers, IP, Switches
Education
Barry University 1990 — 1992
Bachelor's degree, Engineering/Industrial Management
Windstream Communications June 2009 - Present
Embarq August 2003 - October 2008
Sprint March 2001 - August 2003
Embarq May 1999 - May 2001
Embarq March 1990 - May 1999
Skills
Telecommunications, Switches, Network Design, Networking, Cross-functional Team..., Process Improvement, Project Management, Management, Project Planning, Leadership, Training, Testing, DSL
Education
Avila University 2001 — 2003
MBA, Management
DeVry University 1988 — 1992
Bachelor of Science, Telecommunications Management
Windstream Communications January 2012 - December 2012
Level 3 Communications December 2009 - March 2010
Level 3 Communications January 2006 - June 2008
TelCove March 1996 - January 2006
Nortel July 1994 - March 1996
Fujitsu Network Communications March 1991 - January 1994
Penn Access - Pittsburgh, PA March 1990 - February 1991
Nortel January 1985 - February 1990
Skills
Project Management, Team Management, DWDM, Telecommunications, SDH, Fiber Optics, Ethernet, Network Design, MPLS, VoIP, Managed Services
Education
NTS 1984 — 1984
Electronics & Telecommunications
Bentley University 1969 — 1969
Accounting
U.S. Naval Radio Communications School 1959 — 1959
Radio Communications
Windstream July 2012 - Present
Alpha Delta Pi Sorority June 2011 - Present
Windstream Communications January 2012 - June 2012
Verizon Wireless 2009 - January 2012
Alpha Delta Pi Sorority June 1998 - June 2011
Alltel 2006 - 2009
Alltel 2000 - 2006
Alltel Wireless 1998 - 1999
Education
University of Pennsylvania - The Wharton School 2012 — 2013
Certified Employee Benefits Specialist
The College of William and Mary - The Mason School of Business 1995 — 1997
MBA, Business
Baylor University 1990 — 1994
BA, Business, Mathematics
Windstream Communications April 2011 - Present
Verizon Business January 2002 - January 2011
Verizon Business October 1997 - January 2002
Commonwealth Telephone Company February 1997 - October 1997
Commonwealth Telephone Company January 1996 - February 1997
Commonwealth Telephone Company September 1992 - January 1996
Commonwealth Telephone Company February 1986 - September 1992
Commonwealth Telephone Company December 1984 - February 1986
Pennsylvania Gas & Water Company November 1980 - December 1984
Skills
Telephony, MPLS, Managed Services, Ethernet, Co-location, SIP Trunking, Cloud Computing, WAN, T1, Telecommunications, Unified Communications, VoIP, Data Center
Education
Ball State University 2001 — 2003
M.S., Information & Communication Sciences
Wilkes University
B.S., Computer Science
PayPal January 2014 - Present
PayPal November 2012 - Present
Caples Web Development November 2004 - Present
PayPal October 2011 - October 2012
PayPal February 2010 - October 2011
PayPal January 2008 - February 2010
PayPal March 2007 - January 2008
Windstream Communications November 2004 - March 2007
Skills
XML, E-commerce, Web Development, Integration, HTML, E-payments, Salesforce.com, Troubleshooting, Management, Mobile Commerce, Payments, APIs, Mobile Payments, Technical Support, Apache, Web Applications, Product Management, Cloud Computing, Testing, Customer Service, Call Center, SOAP, Customer Satisfaction, C#, Java, JavaScript, Paypal Integration, .NET, Magento, Online Payment Solutions, Programming, PHP, MySQL, SQL, eBay API, Adobe Creative Suite, RightNow, Online Payment, MicroStrategy Reporting, Project Management, Supervisory Skills, Supervision, Supervisory Experience, Optimization, Leadership, Interviews, Interviewing Skills, Time Management, Technical Leadership, Team Leadership
Education
Bellevue University 2010 — 2012
Bachelor of Applied Science (B.A.S.), Web Technologies
Metropolitan Community College 2007 — 2010
Associate in Applied Science Degree, Information Technology — Programming for Database/Web Option
Southeast Community College 2003 — 2007
Computer Information Technology
Smartconnection LLC July 2013 - Present
Windstream Communications August 2010 - May 2013
TSAChoice, Inc. January 2004 - August 2010
Mars Hill College 2000 - 2004
Skills
Switches, Wireless Networking, Network Design, Disaster Recovery, Business Continuity..., VoIP, Sales Process, Direct Sales, B2B, Telecommunications, Telephony, Managed Services, Hosted Services, Account Management, Unified Communications, IT Solutions, Co-location, IT Security Best..., Hostage Negotiation, Routers, Servers, T1, Call Centers, SIP Trunking, Selling, MPLS
Education
Asheville-Buncombe Technical Community College 2000 — 2002
Associate of Arts and Sciences (AAS), Networking Technology
University of North Carolina at Asheville
Diebold October 2014 - Present
sustar consulting March 2007 - Present
Windstream Communications March 2010 - October 2014
Nationwide Insurance October 2009 - March 2010
Ameritech 1989 - 1998
Skills
Telephony, Software Project..., Integration, Project Management, Requirements Analysis, Vendor Management, SDLC, Process Improvement, Management, Telecommunications, Software Development
Education
Baldwin Wallace University 1992 — 1994
BS, Computer Information Systems
Colleen P. Evans Consulting, LLC July 2009 - Present
Windstream Communications 2012 - 2014
Cerium Networks 2011 - 2014
NACR 2010 - 2014
Avaya 1994 - 2009
Lucent Technologies 1996 - 2000
AT&T 1991 - 1994
South Central Bell / AT&T June 1970 - 1991
Skills
Avaya, ACD, Call Center, Contact Centre, PBX, Call Routing, Telecommunications, Avaya PBX, Contact Center Design, Professional Services, Call Centers, Contact Centers, Telephony, Voice Mail, IVR, Unified Communications, VoIP, Pre-sales, IP, Managed Services, SIP, CTI, SIP Trunking, Avaya Technologies
Education
Berry College 1969 — 1970
Windstream Communications 2004 - Present
Alltel 2001 - 2004
Alltel Communications 1999 - 2001
360 Communications 1994 - 1999
Sprint/Nextel 1988 - 1994
Jerome S. Metzger, Realtors 1983 - 1988
Allied Signal 1980 - 1983
Skills
Wireless, CDMA, Telecommunications, VoIP, Network Design, Ethernet, T1, DWDM, IP, Metro Ethernet, Backhaul, Vendor Management, Adtran, Cellular Communications, Telephony, Wireless Networking, Switches
Education
Warren National Univeristy 2004 — 2008
Ph.D., Engineering Management
Baker University 1990 — 1993
MS-Business Management, Business
The University of Kansas 1973 — 1975
BS, Electrical Engineering
Windstream Communications July 2011 - Present
PAETEC Telecommunications July 2011 - December 2011
Sprint January 2007 - July 2011
St. Louis University Hospital 2006 - 2007
Skills
Sales, Salesforce.com, MPLS, Telecommunications, Microsoft Excel, Wireless, Windows, Athletics, New Business Development, Business Development
Education
McKendree College 2001 — 2003
Marketing
Benedictine College 2000 — 2001
Windstream Communications February 2002 - Present
Norlight Communications, Inc February 2002 - January 2011
Cinergy Communications February 2002 - January 2011
Evansville Museum July 2000 - March 2002
Skills
Troubleshooting, Computer Network..., SIP, VoIP, IP, T1, SS7 protocol, Telecom Switching, Telecommunications
Education
Ball State University 1993 — 1998
BS
Windstream Communications March 2003 - Present
Skills
Long Distance, Co-location, PRI, SIP Trunking, Private Line, Managed Services, CPE, MPLS, Unified Communications, Telecommunications, Hosted Services, VoIP
Education
Auburn University 1971 — 1974
Bachelor of Science (B.S.), SCHOOL OF EDUCATION
DECATUR HIGH SCHOOL 1967 — 1971
State of Nebraska DHHS August 2015 - Present
Windstream Communications March 1997 - June 2015
Skills
T1, DS3, Optical Fiber, 5ESS, DSL, Outside Plant, Ethernet, VoIP, LAN-WAN, Computer Network..., MPLS, Fiber Optics, SIP, Unified Communications, DWDM, Broadband, PRI, Cabling, Cisco Technologies, SIP Trunking, Telecommunications, IP, Managed Services, Metro Ethernet, Telephony
Education
Bellevue University 2006 — 2013
Southeast Community College 1994 — 1997
Associate's degree, Computer Electronics
Rockwell Collins March 2015 - Present
Windstream Communications January 2013 - Present
Windstream Communications December 2011 - January 2013
PAETEC March 2008 - December 2011
McLeodUSA January 2004 - March 2008
Skills
Team Building, Customer Relations, Customer Service, Telecommunications, SIP Trunking, T1, Channel Partners, Sales, Managed Services, Unified Communications, Long Distance, Telephony, Hosted Services, MPLS, VoIP, Sales Operations, DS3, Sales Management, Solution Selling, DSL, Internet Services, Ethernet, Channel, Call Centers, Broadband, Management, PRI, Frame Relay, Salesforce.com, Direct Sales, Wireless, Cloud Computing, Account Management, IP, Avaya
Education
Augustana College (SD) 1990 — 1993
Bachelors, Health and Physical Education/Fitness
Iowa Central Community College 1988 — 1990
Associate's Degree, General Studies/Education
Pocahontas
High School Diploma
Windstream Communications 2014 - Present
Windstream Communications 2011 - 2014
Land O' Frost, Inc. 2009 - 2011
Land O' Frost, Inc. 2005 - 2009
Land O' Frost, Inc. 1994 - 2004
Land O' Frost, Inc. 1990 - 1994
Skills
Variance Analysis, Manufacturing, Accounting, Analysis, Financial Reporting, CPA, Microsoft Excel, Financial Analysis, Process Improvement, Financial Accounting, Shipping
Education
Arkansas Tech University
BS, Business / Finance
Harding University
Other, Accounting
University of Central Arkansas
MBA, Business / Operations Management
Windstream Communications December 2009 - August 2011
Delta Technology Solutions, Inc/Clarion Communications, Inc. October 1998 - May 2009
Delta Technology Solutions/Clarion Communications, Inc. May 1996 - October 1998
Skills
Telephony, T1, MPLS, Telecommunications, Unified Communications, IP, Co-location, Wireless, Ethernet, SIP, Managed Services, SIP Trunking
Education
Bethany College 1981 — 1985
Bachelor of Arts, Communications
City of Little Rock July 2007 - Present
Windstream Communications June 2006 - July 2007
Metropolitan National Bank May 2004 - June 2006
Skills
Financial Reporting, Financial Accounting, Auditing, Microsoft Excel, Financial Analysis, Nonprofits, Account Reconciliation, Research, Internal Audit, General Ledger, QuickBooks, Finance, Managerial Finance, Budgets, Bookkeeping, Accounts Receivable, Access, GAAP, Internal Controls, Journal Entries, Microsoft Office, Invoicing, Microsoft Word, Accounts Payable
Education
University of Central Arkansas 2002 — 2004
Bachelor of Business Administration (BBA), Accounting
Arkansas State University-Beebe 1999 — 2001
Associate of Arts (AA), Business Emphasis
Windstream Communications May 2006 - Present
Windstream October 2002 - May 2006
United States Air Force 1995 - 2002
Skills
Ethernet, Telecommunications, Network Design, Project Management, Telecommunications..., Fiber Optics, Project Planning, Access, Security Clearance
Education
Southern Methodist University 1999 — 2003
Masters of Science in Telecommunications
Auburn University
B.S. Electrical Engineering
Samsung SDS June 2014 - Present
Windstream Communications July 2008 - Present
Windstream Communications July 2008 - May 2014
Sears Holding Company April 2001 - June 2008
Vodavi CT, Inc November 1995 - April 2001
Education
Idaho State University
Bachelor of Science, Computer Science
Barstow Community College
Associate of Science, Math/Science
Doug Bradley Trucking Inc January 2014 - August 2014
Host Home Provider with Emergency Intake Capabilities. July 2009 - January 2014
Angel Square October 2009 - January 2013
Doug Bradley Trucking Inc September 2008 - May 2009
Unlimited Options April 2007 - September 2008
Pride Transportation June 2005 - April 2007
Windstream Communications January 2004 - 2005
Contact America November 2003 - December 2003
S&W Harvisting May 2003 - November 2003
Contact America February 2003 - May 2003
Skills
CDL CLASS A with HAZMAT..., Pipe Welding (all..., Transportation, Trucking, Freight, Selling, Heavy Equipment, Hazardous Materials, Healthcare, Customer Service, Team Building, Sales, Music, Customer Satisfaction, Logistics, Operations Management
Education
Barton County Community College
History, Excell 2, Buiness Law 1 & 2, A's
Fort Hays State University
Political Science and Government, Computer Science, Novel Networking, Gen Eds, Incompleat, A & B grades, had to drop out, the world we live in puts money first
Kansas State University
Intro to Buissness, A
Salina Area Technical College
Certificate of course completion, Pipe Welding, A
Windstream Communications February 2011 - Present
Quintiles June 2004 - December 2009
Skills
Unified Communications, Managed Services, Solution Selling, Telecommunications, VoIP, MPLS, Direct Sales, Account Management, Co-location, Wireless, Telephony, IP, Cloud Computing, Sales Process, Salesforce.com, SIP Trunking, Ethernet, Selling, Data Center, B2B, Sales Management
Education
Morehead State University 2000 — 2002
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Ashland Community and Technical College 1987 — 1997
Associate's degree, Banking, Corporate, Finance, and Securities Law
Windstream Communications July 2006 - Present
Alltel June 1992 - July 2006
Education
Baylor University 1984 — 1990
Bachelor of Business Administration (BBA), Accounting and Finance
Baylor University 1984 — 1990
Masters of Taxation, Taxation
Windstream Communications March 2013 - Present
Skills
ATM networks, 10G Ethernet, Gigabit Ethernet, T1s, DS3, OC3/12/48, Cisco Technologies, Calix C7, E5, E7, Adtrans..., Juniper Switches, Alcatel switches and...
Education
Arkansas Tech University 2008 — 2012
Bachelor of Science and Information Technology, Information Technology
National Park Community College 2007 — 2008
Windstream Communications June 2014 - Present
Windstream Communications December 2012 - June 2014
Windstream Communications November 2009 - December 2012
Windstream Communications September 2008 - November 2009
Windstream Communications May 2005 - September 2008
Windstream Communications May 2002 - May 2005
Alltel Communications June 2001 - May 2002
GTE/Alltel Communications June 2000 - June 2001
Skills
Telecommunications, Team Leadership, Employee Training, Familiarity of HTML..., Troubleshooting, Voice switch programming
Education
Kent State University 2004 — 2007
Communications
Baldwin Wallace University 2001 — 2002
Business Administration and Management, General
Cuyahoga Community College 1999 — 2001
Business Administration and Management, General
Kirtland Community College 1997 — 1999
General Studies