Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
AT&T Solution Provider August 2013 - Present
Christian Ricks, Attorney at Law, PLLC March 2013 - Present
Windstream Communications September 2011 - March 2013
Christian Ricks, Attorney at Law, PLLC January 2011 - September 2011
TeleComp January 2001 - December 2010
Skills
MPLS, VoIP, Telephony, T1, WAN, Managed Services, Co-location, Broadband, IP, SIP Trunking, PRI, Unified Communications, Telecommunications, Ethernet, Direct Sales, Wireless, Troubleshooting, Solution Selling, TDM, SIP, Family Law, Criminal Defense, Vocalist, Public Speaking, Pianist
Education
University of Arkansas School of Law, Fayetteville 1998 — 2001
Juris Doctorate, Law
Northeastern State University 1995 — 1997
Bachelor of Arts (BA), English Education
Windstream Communications August 2012 - Present
Windstream Communications 2010 - July 2012
Windstream Communications December 2001 - 2010
Skills
Field Service Management, TOA ETAdirect..., Novell administration, Field Service, Telecommunications, Field workforce..., Dispatch, Call center management, Call Centers, Cross-functional Team..., IP, Integration, Managed Services, Management, Troubleshooting, Vendor Management, VoIP, Wireless
Education
North Arkansas College
Business Administration and Management, General
Rose State College
Computer and Information Sciences and Support Services
Windstream Communications December 2013 - Present
Emerging Markets Communications April 2011 - October 2013
Emerging Markets Communications March 2010 - April 2011
Emerging Markets Communications December 2008 - March 2010
Skills
Telecommunications, New Business Development, Satellite, Management, Networking, Satellite Communications, IP, Cisco Technologies, Project Planning, VSAT, Budgets, Cloud Computing, Negotiation, VoIP, Budget, Consulting, Business Strategy, Direct Sales, Solution Selling, Wireless, Product Management, Managed Services
Education
Northeastern University 2002 — 2007
BA, Communications Studies
Centro de Lenguas Modernas - Universidad de Granada 2005 — 2005
General Spanish Studies
PEG Bandwidth, LLC July 2013 - Present
Windstream Communications January 2013 - July 2013
Frontier Communications November 2011 - January 2013
Jubilee Consulting USA, Inc December 2008 - November 2011
Skills
Switches, Routers, OSPF, EIGRP, BGP, MPLS, VPN, Windows, DNS, DHCP, LAN-WAN, TCP/IP protocols, CCNA, RIP, HSRP, Cisco Technologies, Network Design, Cisco Routers, Firewalls, Frame Relay, IP, Networking, TCP/IP, WAN, Network Administration
Education
The University of Texas at Arlington 2006 — 2008
Bachelor of Science (BS), Information Systems
Mountain View College 2004 — 2006
Associate of Science (AS), Computer Science
Clyde Bergemann Power Group November 2014 - Present
Windstream Communications April 2014 - November 2014
Grathic Inc April 2013 - June 2014
AT&T Mobility April 2011 - April 2013
AT&T May 2010 - March 2011
AT&T July 2008 - April 2010
Robert Half Technology September 2007 - July 2008
Verizon August 1998 - July 2007
Skills
Mobile Applications, Direct Sales, WAN, Mobile, Sales Engineering, Wireless, Unified Communications, Solution Selling, Business Analysis, Telecommunications, Microsoft Excel, Access, Presentations, Business Strategy, Business Process..., Security, Management, Mobile Devices, Networking, Disaster Recovery, Sales Operations, MPLS, Pre-sales, Managed Services, Sales, Account Management, Cisco Technologies
Education
Northeastern University
Computer Engineering
State University of New York Empire State College
BA, Business Management
Level 3 Communications December 2012 - Present
Windstream Communications June 2011 - December 2012
Verizon Communications November 2006 - November 2010
Verizon Communications March 2003 - November 2006
Verizon Communications September 1999 - March 2003
Skills
Telecommunications, Call Center, PeopleSoft, Team Leadership, Vendor Management, Call Centers, Program Management, Business Analysis, Service Delivery, Managed Services, Process Improvement, Customer Service, Cross-functional Team..., Change Management, ITIL, Project Management, SDLC, CRM, Customer Satisfaction, Software Documentation, Account Management, Leadership, VoIP, Visio, Management, Troubleshooting, Data Center, PMP, Networking, Project Planning, Disaster Recovery, Integration, MPLS, Wireless
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Norfolk State University 1993 — 1998
Bachelors, Psychology/Sociology
Lead Hill School District June 2014 - Present
Lead Hill School District July 2013 - Present
Rural Route Boutique May 2013 - August 2013
Rebekah Lane Formal Wear August 2008 - May 2013
Arkansas Tech University August 2011 - January 2013
Windstream Communications June 2009 - August 2009
Skills
Advertising, Sales, Customer Service, Microsoft Office, PowerPoint, Time Management, Social Networking, Social Media Marketing, Fashion, Customer Satisfaction, Sales Management, Modeling, Desktop Publishing, Digital Photography, Logo Design, Internet, Public Speaking, Telecommunications, Accounting, Budget Monitoring, Human Resources, Social Media, Event Planning, Microsoft Word, Management, Leadership, Marketing, Teamwork, Fundraising, Facebook, Community Outreach, Public Relations, Editing, Event Management, Budgets, Communication, Microsoft Excel
Education
CASBO Certification 2014 — 2016
Certified Arkansas School Business Official, School Finance
Arkansas Tech University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Management/Marketing
North Arkansas College 2008 — 2011
Associate of Arts (A.A.)
Mt. Judea High School 1994 — 2008
High School Diploma
Zayo Group April 2015 - Present
FairPoint Communications January 2015 - February 2015
Windstream Communications July 2012 - October 2014
Windstream Communications July 2011 - July 2012
Henley Computer Solutions August 2009 - July 2011
West Kentucky Rural Telephone September 2008 - December 2008
Skills
Microsoft Office, DWDM, MSTP, Cisco IOS, ROADM, Telecommunications, IP, Fiber Optics, Cisco Technologies, LAN-WAN, TCP/IP, Optical Fiber, Visio, Wireshark, Windows, Network Design, Ethernet, SDH, Backhaul, Troubleshooting, Network Engineering, Project Management, DNS, FTTx, Optical Communications, Computer Network..., Fiber Optic Networks, Provisioning, Telecommunications..., Carrier Ethernet, Networking, Computer Hardware, Technical Support, XP, Operating Systems, Hardware, WDM, Project Planning, OTN, Wireless, T1, WAN, MPLS
Education
Murray State University 2007 — 2011
Bachelor of Science (B.S.), Telecommunications Systems Management
Marshall County High School 2003 — 2007
Comprehensive Diploma, Information Technology
UNM Foundation November 2014 - Present
New Mexico Military Institute Foundation, Inc. June 2010 - June 2014
Windstream Communications August 2000 - May 2010
Skills
Strategic Planning, Team Building, Fundraising, Telecommunications, SaaS, Public Speaking, Leadership Development, Operations Management, Training, Program Management, Leadership, Sales, Program Development, Proposal Writing, Public Relations, Budgets, Business Development, Salesforce.com, Marketing, Non-profits, Community Outreach, Event Management, Nonprofits, New Business Development, Project Planning, Strategic Partnerships, Public Policy, Staff Development, System Administration, Process Improvement, Social Media, Organizational..., Management, Microsoft Office, Social Media Marketing, Project Management, Research, Marketing Strategy, Editing, Event Planning, Team Leadership, Organizational..., Account Management, Marketing Communications, Strategy, Policy, Government, Contract Negotiation, Start-ups, Social Networking
Education
The University of New Mexico 1981 — 1984
BA, Political Science
New Mexico Military Institute 1979 — 1981
AA
Windstream Communications September 2013 - Present
Windstream Communications September 2012 - September 2013
Windstream Communications March 2011 - September 2012
QS/1 Data Systems September 2010 - January 2011
Skills
Networking, MPLS Networking, QoS, Team Leadership, Training, Internet Troubleshooting, Metro Ethernet
Education
University of South Carolina Upstate 2010 — 2012
Bachelor of Arts (B.A.), Computer Information Systems: Networking and Information Security
North Greenville University 1999 — 2003
Bachelor of Arts (B.A.), Religion/Religious Studies
Windstream Communications November 2011 - Present
Windstream Communications January 2007 - November 2011
MCI/Worldcom now Verizon Business October 1996 - April 2004
US Army 1988 - 1995
Skills
DWDM, Ethernet, 100Gb Network..., 2.5 & 10Gb Network..., Cyan Networks..., Cisco Networks..., Infinera Network..., Lucent Network..., Muxponder & Transponder..., Fiber Optics, CCNA, MPLS, VoIP, Network Design, LAN-WAN, IP, Computer Network..., OSNR Standards, Fiber Optic..., Network Communications, SDH, Telecommunications, Wireless, Switches, Routers, WAN, Network Engineering, Cisco Technologies, OSPF, Optical Fiber, Ultra Long Haul, Network Architecture, Management, Telecommunications..., TCP/IP, ATM networks, Networking, DSL, Frame Relay, Integration, Telephony, SIP, T1, TDM, Routing, QoS, BGP, Transmission, DS3, OTN
Education
New Jersey Institute of Technology
Windstream Communications August 2014 - Present
AdvanTel Networks September 2012 - August 2014
Avaya Government Solutions November 2008 - September 2012
Avaya, Inc. June 2008 - September 2012
IBM Global Services January 2008 - June 2008
Comsys October 2007 - December 2007
NEW Customer Service Companies January 2006 - November 2007
Long & Foster Companies, Inc. January 2005 - January 2006
AOL Inc. November 2003 - January 2005
Dataline, Inc. March 2001 - November 2003
Skills
Unified Communications, Contact Centers, Solution Selling, Avaya, VoIP, Call Centers, Telephony, Networking, Telecommunications, Call Center, Enterprise Software, IVR, CRM, SIP, Integration, Cisco Technologies, Managed Services, Routers, Cloud Computing, IP, Network Design, Wireless, TDM, Professional Services, MPLS, Ethernet, Network Security, VPN, Switches, TCP/IP, PBX, Sales Engineering, Video Conferencing, Vendor Management, ISDN, Channel Partners, Pre-sales, CTI, T1, WAN, Product Management, SaaS, LAN-WAN, Voice Mail, Network Architecture, SIP Trunking, Data Center, Troubleshooting, Leadership, Routing
Education
Salisbury University 1996 — 1997
B.A.
Montgomery College 1994 — 1996
A.A.
Quince Orchard High School 1988 — 1992
TransUnion November 2014 - Present
Windstream Communications June 2014 - November 2014
Citrix Systems October 2010 - June 2014
Baruch College September 2007 - November 2010
Motorola January 2008 - October 2010
AllianceBernstein February 2006 - January 2008
AllianceBernstein February 2005 - February 2006
Lehman Brothers March 2001 - February 2005
Tyco Healthcare August 1998 - March 2001
Skills
Process Improvement, Management, Business Analysis, Sales Operations, Leadership, Metrics, Project Management, Sales Compensation, Team Leadership, Data Analysis, Six Sigma, Operations Management, Vendor Management, Compensation, Reporting & Analysis, Sales Process, Governance, Program Management, Sales Compensation..., Compensation Structures, Strategy, Teamwork, Collaboration, Consulting, Enterprise Software, PMP, Business Process
Education
New York University 2002 — 2004
MS, Management & Systems
Sacred Heart University 1995 — 1998
BS, Psychology
Earthlink Business December 2013 - Present
Windstream Communications March 2012 - December 2014
PAETEC December 2008 - March 2012
PAETEC June 2007 - December 2008
Skills
Troubleshooting, Management, Training, Leadership, Customer Satisfaction, Analysis, Testing, Databases, Service Delivery, Computer Network..., VoIP, Telecommunications, MPLS, IP, Managed Services, T1, Ethernet, Telephony
Education
Nazareth College of Rochester 2004 — 2007
Bachelor's degree, Business Administration and Management, General
Windstream Communications April 2011 - Present
LIne Systems Inc August 2010 - April 2011
Xtel Communications March 2009 - August 2010
LIne Systems Inc October 2007 - February 2009
LIne Systems Inc October 2007 - February 2009
Skills
Managed Services, Telecommunications, VoIP, Solution Selling, Account Management, Salesforce.com, Unified Communications, Direct Sales, MPLS, Telephony, IP, Channel, Sales Management, Co-location, T1, B2B, New Business Development, Call Center, Sales, Contract Negotiation, CRM, Channel Partners, Call Centers, Cloud Computing, Customer Retention, Cold Calling, Networking, Enterprise Software
Education
Northampton College 2004 — 2008
Theater / Communications
Northampton Community College 2004 — 2007
Theater and Communications
Northampton Community College 2000 — 2004
4 Year
US Foods September 2015 - Present
Windstream Communications 2012 - 2015
Wisdom Beverage 2011 - 2012
Republic National Distributing Company 2009 - 2011
Hay Distributing 2007 - 2009
Skills
Direct Sales, Sales Operations, Sales, Account Management, Salesforce.com, Customer Service, Sales Management, Customer Satisfaction, Selling, Marketing Strategy, Pricing, Wine, Wine Tasting, Beverage Industry, Proposal Writing, Sales Process, Outside Sales, Key Account Development, Problem Solving, Creative Solutions, Customer Retention, Strategic Planning
Education
North Greenville University 2004 — 2007
Interdiscplinary Studies, Marketing and Advertising
Hillcrest High School
Avis Budget Group February 2015 - Present
Sombus Networks July 2012 - January 2015
Windstream Communications July 2011 - July 2012
Windstream Communications May 2009 - July 2011
Sprint May 2006 - April 2009
Star Island Resort & Spa January 2003 - May 2006
Loews Hotels January 2002 - January 2003
Hilton Grand Vacations November 2000 - January 2002
Marriott Vacations Worldwide Corporate Headquarters July 1999 - November 2000
Marriott International January 1998 - July 1999
Skills
Account Management, Sales, Sales Management, Direct Sales, Customer Satisfaction, Salesforce.com, Telecommunications, Customer Retention, Contract Negotiation, Customer Service, Revenue Analysis, Call Center, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Asset Management, Hotel Management, Solution Selling, Training, Sales Process, Cold Calling, Call Centers, Sales Operations, Budgets, Employee Training, Management, Marketing, Wireless, New Business Development, Team Building, Business Development, Strategic Planning, Human Resources, Marketing Strategy, Time Management
Education
Moraine Valley Community College 1986 — 1988
Businesss
Argo Community High School 1982 — 1986
tw telecom March 2014 - Present
Windstream Communications November 2011 - Present
Broadview Networks October 1998 - September 2011
Broadview Networks October 1998 - September 2011
DePuy Orthopedics August 2007 - December 2008
DH Blair January 1991 - January 1996
Skills
lead & Motivate Sales..., Secure Lucrative,..., Deliver Results in..., Telecommunications, MPLS, Data Center, Contract Negotiation, Managed Hosting, Managed Services, Direct Sales, VoIP, Sales Management, Cloud Computing, Ethernet, SIP, New Business Development, Unified Communications, Contract Negotiations, SIP Trunking, Hosting, Hosted Services, PBX, SaaS, Customer Retention, Fiber, Disaster Recovery, WAN, LAN/WAN, Colocation, VPN, Co-location, PRI, Optical Fiber, LAN-WAN, Telephony, Internet Services, Strategic Partnerships, Selling, Solution Selling, Wireless, T1, Broadband, Professional Services, Metro Ethernet, Sales Process, Salesforce.com, IP, Call Centers, Channel Partners, Avaya
Education
CW Post 1990 — 1992
Nassau Community College 1988 — 1990
Windstream Communications October 2013 - Present
Accu-Tech Corporation July 2011 - October 2013
Herring Mills & Kratt March 2010 - July 2011
North Carolina State University 2005 - 2009
Skills
Account Management, Solution Selling, Optical Fiber, Copper Cabling, Network Security, Estate Planning, Telecommunications, Wireless, Litigation, Security, Networking, Managed Services, Cold Calling, Salesforce.com, Direct Sales, Sales Process, Selling, Sales, Customer Service, New Business Development
Education
North Carolina State University 2005 — 2009
Bachelor of Science (B.S.), Apparel and Textile Marketing Management, brand management
Allstate Insurance December 2013 - Present
Wells Fargo Home Mortgage December 2010 - December 2013
VizPress, Inc. March 2010 - December 2010
Windstream Communications October 2005 - March 2010
Spherion March 2004 - June 2005
Choice Translating May 2000 - June 2003
Sitel Corporation May 2000 - June 2001
CIGNA UK HealthCare Benefits April 1999 - December 1999
US Navy June 1984 - September 1999
Hann and Depalmer February 1995 - September 1998
Skills
Photoshop, Drawing, Spanish, MS Office Suite, Loan Servicing, Loan Documentation, Illustrator, Romanian (beginner), Microsoft Office, Loans, Sales, Marketing, PowerPoint, Call Centers, Social Networking, Team Building, Management, Customer Service
Education
New York University 1988 — 1989
Liberal Arts/ Computer Science
University of Phoenix
Windstream Communications June 2013 - Present
Firebirds Restaurants May 2008 - May 2013
Cary Family YMCA (YMCA of the Triangle) January 2007 - June 2008
Camp Sea Gull (YMCA of the Triangle) May 2004 - August 2006
Education
North Carolina State University
Needham B. Broughton High School 2001 — 2005
Windstream Communications September 2014 - Present
AT&T Mobility September 2013 - September 2014
Allied Wireless Communications Corporation October 2012 - September 2013
Gap Inc./Old Navy August 2012 - October 2012
Contractor August 2011 - January 2012
Verizon Wireless October 2007 - August 2011
Alltel July 2005 - October 2007
Alltel March 2004 - July 2005
Alltel August 2002 - March 2004
Skills
Training, Customer Service, Call Center, Troubleshooting, Customer Retention, Customer Satisfaction, Quality Assurance, Call Centers, Telecommunications, Customer Experience, Analysis, Sales, Coaching, Wireless, Retail, Process Improvement, Cellular Communications, Mobile Devices, Leadership, Team Building, Business Analysis, Team Leadership, Technical Support, Vendor Management, Sales Management, Sales Operations, Marketing, VoIP, Management, Cross-functional Team..., Account Management, CRM, Product Management, Salesforce.com, Software Documentation, Strategic Partnerships, Project Management, Program Management, Microsoft Office, Strategy, Visio, Sales Process, Customer Relations, Direct Sales, Solution Selling, Managed Services, Strategic Planning
Education
University of Arkansas at Little Rock 2008 — 2009
Business Communications
National Park Community College 1999 — 2000
Hot Springs High School 1985 — 1988
Windstream Communications September 2011 - Present
World Communications, Inc September 2010 - September 2011
Integra Telecom March 2006 - September 2010
Telecom Labs, Inc March 2005 - March 2006
Skills
VoIP, Telecommunications, Management, System Administration, DSL, Internet Services, Co-location, Network Design, Project Management, Switches, MPLS, Sales Operations, Software Installation, Customer Satisfaction, Sales, T1, Engineering, Provisioning, Broadband, Call Centers, Data Center, Networking, DWDM, IP, VPN, SaaS, Unified Communications, Cisco Technologies, Customer Service, SIP, Cloud Computing, Telephony, Managed Services, TDM, Customer Retention, Fiber Optics, WAN, Ethernet, Invoicing, Account Management, Wireless, Vendor Management, New Business Development, Time Management, Salesforce.com, Direct Sales, Solution Selling, Optical Fiber, Troubleshooting, Sales Process
Education
Mt. Hood Community College
Radio Broadcasting
MEI Systems June 2015 - Present
Somerset Christian School- Echoventure.org October 2013 - Present
Teen Quest April 2012 - October 2013
Christian Leadership University March 2009 - November 2011
Windstream Communications 2004 - 2011
Skills
Licensed Minister of..., Advanced Multi-Skilled..., Technologically Savvy, Computer Literate, Biblical Studies, Outdoor Recreation, Church Music, Church Planting, Church Growth, Spiritual Counseling, Writing, Teaching/mentoring, Microsoft Word, MediaShout, WordSearch, Logos, Kayaking, Hiking/Backpacking, Hunting, past lifeguarding..., past first aid/CPR even..., past ATV/motorbike..., face to face customer..., Pastoral Care, Discipleship, Kayak, Public Speaking, Leadership, Preaching, Teaching, Media Shout, Logo Design, Volunteer Management, Missions
Education
Christian Leadership University 2009 — 2011
Master's degree, Christian Counseling/Organizational Leadership, 4.0 GPA
Camp Forest Springs- Master's Level Internship-LTD (Leadership, Training, & Development) program '97 1996 — 1997
Advanced standing to school of choosing in Camp-Organizational Leadership (18 credits), Camp and Retreat Missionary Ministry, A-B-C student
Moody Bible Institute 1993 — 1996
Bachelor of Arts (B.A.), Pastoral Studies/Counseling, 3.024 GPA
Word of Life Bible Institute 1992 — 1993
Bible-Theology Diploma, 3.65 GPA
Life Breakthrough Academy
Certification in Life Coaching, Life Coaching
Hope to Attend the following
SATS Holdings, LLC November 2013 - Present
Brand New Church June 2013 - Present
Plant Maintenance Services May 2009 - June 2013
Windstream Communications March 2006 - May 2009
North Arkansas Regional Medical Center August 2001 - March 2006
Skills
Microsoft Office, Outlook, Customer Service, Microsoft Excel, Access, Inventory Management, PowerPoint, Microsoft Word, Process Scheduler, Team Building, Budgets, Sales, Visio, Accounting, Administrative..., Office Management, Invoicing, Spreadsheets, Payroll, Event Planning, Accounts Payable, Human Resources, Team Leadership, Accounts Receivable, Office Administration, QuickBooks, Project Planning, Event Management, Account Management, Bookkeeping, Data Entry, Time Management, Administrative...
Education
North Arkansas College 2009 — 2009
Real Estate
North Arkansas College 1990 — 1992
Business Administration and Management, General
Wells Fargo June 2015 - Present
Wells Fargo September 2013 - Present
Lorillard Tobacco Company September 2012 - July 2013
Windstream Communications September 2012 - March 2013
Mecklenburg County Sheriff's Office March 2008 - August 2012
Skills
Account Management, Sales Operations, Customer Service, Human Resources, Sales, Direct Sales, Customer Satisfaction, Technical Support, Customer Retention, Troubleshooting, Management, Sales Management, Team Leadership, Microsoft Office, Training
Education
North Carolina State University 2002 — 2007
Bachelor's degree, Sociology
Windstream Communications March 2013 - Present
Windstream Communications January 2012 - February 2013
Paetec May 2007 - December 2011
Rochester Institute of Technology December 2006 - March 2007
Nazareth College September 2003 - May 2005
Skills
Microsoft Office, Telecommunications, Corporate Communications, Marketing Communications, Technical Documentation, Technical Writing, Training, Service Delivery, Metasolv M6, Kintana, Microsoft Excel, Quality Assurance, Troubleshooting
Education
Rochester Institute of Technology 2005 — 2006
MS, Communication and Media Technologies
Nazareth College 2001 — 2005
BA, Professional Communications and Information Design
Morgan Management November 2013 - Present
Windstream Communications December 2012 - June 2013
Windstream Communications January 2012 - December 2012
PAETEC March 2011 - January 2012
Paychex February 2006 - February 2010
Pizza Hut February 2002 - May 2007
Skills
Oracle E-Business Suite, Oracle HR, Oracle Discoverer, Oracle Payroll, Oracle Time and Labor, Oracle iRecruitment, Oracle Self Service, Oracle Workflow Admin, HRIS, Multi-state Payroll, Payroll Processing, Payroll Administration, Payroll Taxes, Garnishments, Outlook, Excel, Access, PowerPoint, Word, AS400, RevChain, APTIS, Payroll, QuickBooks, Accounts Payable, Accounting, Financial Analysis, Oracle Applications, Management, Microsoft Excel, Microsoft Word, Financial Reporting, General Ledger
Education
University of Phoenix 2009 — 2010
MBA, General
Niagara University 1994 — 1998
BS, Hotel and Restaurant Management
Comcast Cable June 2015 - Present
Windstream Communications January 2011 - August 2014
AT&T June 2004 - September 2009
Nuvox Communications January 2003 - June 2004
AT&T Business Services March 2000 - April 2002
GTE Wireless December 1993 - April 1998
US Navy June 1987 - June 1989
Skills
Solution Selling, Strategic Partnerships, Wireless, Unified Communications, Sales Operations, Cloud Computing, Customer Retention, VoIP, Business Intelligence, Networking, Business Development, Lead Generation, Sales, Salesforce.com, Firewalls, Management, CRM, B2B, Contract Negotiation, Managed Services, Account Management, SIP Trunking, Direct Sales, Customer Service, Telephony, Customer Satisfaction, Marketing, New Business Development, Data Center, Sales Management, Sales Process, Team Building, Social Media Marketing, Co-location, Selling, Advertising, Telecommunications, MPLS, Marketing Strategy, Disaster Recovery, Strategic Planning, SaaS, Cisco Technologies, Leadership, Negotiation, Cold Calling, Online Marketing
Education
Murray State University 1990 — 1992
Business Administration / Computer Information Systems
Windstream Communications November 2010 - Present
Skills
Telecommunications, Unified Communications, T1, VoIP, MPLS, Solution Selling, Telephony, Managed Services, SIP, LAN-WAN, Ethernet, Wireless, Cisco Technologies, Network Design, Metro Ethernet, Co-location, SIP Trunking, WAN, IP
Education
Northeastern State University 2008 — 2010
MBA, Master's in Business Administration
Oklahoma State University 2005 — 2008
Master's, Telecommunication Management
Oklahoma State University 1998 — 2000
Bachelor's
Northeastern Oklahoma A&M 1996 — 1998
Windstream Communications January 2013 - Present
Oak Hill Country Club April 2003 - Present
Skills
Business Development, Management, Networking, Sales, Leadership, Marketing, Account Management, Direct Sales, Customer Service, Microsoft Excel, Managed Services, Cold Calling, Human Resources, Enterprise Software
Education
Niagara University 2010 — 2011
Masters of Business Admin., Healthcare Admin.
Niagara University 2006 — 2011
Bachelor of Science, Business Management
Fairport High 2006 — 2010
McQuaid Jesuit 2008 — 2009
Windstream Communications July 2013 - March 2014
Windstream Communications August 2011 - July 2013
PAETEC May 2009 - August 2011
PAETEC Communications Inc October 2002 - May 2009
Skills
Financial Analysis, Microsoft Excel, Management, Accounts Receivable, Leadership, Credit, Human Resources, Call Centers, Finance, Telecommunications, Business Analysis, Account Management, Team Leadership, Process Improvement, Forecasting
Education
Mount Mercy College 2010 — 2011
MBA Studies
Kaplan University 2006 — 2008
B.S. Management, Business Administration
E911 dispatch December 2012 - Present
Walmart April 2011 - December 2012
Windstream Communications March 2007 - February 2009
McDonald's Corporation August 2005 - March 2007
Skills
Customer Service, Sales, Retail, Cashiering, Inventory Management, Data Entry, Merchandising, Microsoft Word, Retail Sales, Store Management, Customer Experience, Phone Etiquette, Customer Retention, POS, Cash Register, Multi-line Phone, Call Centers, Customer Satisfaction, Telephone Skills, Cpr Certified, Windows 7
Education
North Georgia Technical College 2010 — 2011
Criminal Justice and Corrections
Windstream Communications September 2014 - Present
Time Warner Cable 2012 - 2013
Time Warner Cable Business Class June 2009 - May 2012
Time Warner Cable February 2003 - May 2009
Skills
Salesforce.com, Customer Service, Sales, Call Center, Call Centers, Customer Satisfaction, Solution Selling, Process Improvement, Networking, Customer Retention, Project Management, Telecommunications, Customer Experience, Microsoft Excel, Account Management, Vendor Management, Troubleshooting, Managed Services, Wireless
Education
North Carolina Agricultural and Technical State University 1995 — 2000
Bachelor's degree, Communications
Level 3 Communications December 2012 - Present
Windstream Communications August 2010 - December 2012
Johnson Controls January 2009 - August 2010
Qwest Communications January 2008 - January 2009
Wavelength Corp October 2005 - January 2008
T1 Solutions, Inc 2002 - 2005
Plurimus 2000 - 2002
MindLever 1999 - 2000
Harris Wholesale, Inc. 1997 - 1999
Skills
Cloud Computing, MPLS Networking, SIP Trunking, Network Security, Ethernet IP, Telecommunications, Account Management, Networking, MPLS, Integration, IP, Managed Services, SIP, Business Development
Education
Miller Heiman 2007 — 2008
Blue/Green Sheet, Solutions Sales Certified
North Carolina State University 1995 — 1999
Communications
Wake Technical Community College 1994 — 1995
Computer Systems Networking and Telecommunications
Millbrook High School 1990 — 1994
Windstream Communications January 2006 - Present
Skills
Telecommunications, Team Building, Sales Management, Coaching, Wireless, VoIP, MPLS, Cloud Computing, Data Center, SIP Trunking, WAN, Video Conferencing, Salesforce.com, MPLS VPN, VLAN, Network Services, Colocation, VMware, Internet Security, Managed Services, Co-location, Optical Fiber, Ethernet, PRI, Unified Communications, Solution Selling, Hosted Services, Telephony, Long Distance, T1, Direct Sales, SIP, Metro Ethernet, Internet Services, IP, Call Centers, Selling, Avaya, LAN-WAN, Broadband, Fiber Optics, Customer Satisfaction, Sales Process, Sales Engineering, Leadership, Channel Partners, TDM, Management, Cellular Communications, Customer Retention
Education
Morehead State University 1989 — 1990
MBA, Business Management
Morehead State University 1986 — 1989
BBA, Business Management & Marketing
Windstream Communications August 2014 - Present
Zayo Group June 2013 - August 2014
LGL Limited May 2003 - June 2013
XO Communications August 1999 - May 2003
Skills
Telecommunications, Sales Management, Contract Negotiation, Budgets, Negotiation, Customer Service, Direct Sales, Account Management, Managed Services, Management, Product Management, Solution Selling, Sales Operations, Strategic Partnerships, VoIP, Salesforce.com, Unified Communications, Cloud Computing, Customer Retention
Education
Northeastern State University
Bachelor of Science (BS), Business Administration, Management and Operations
American Pest Control June 2013 - Present
Wildtree Herbs, Inc. December 2013 - Present
Windstream Communications November 2006 - March 2013
Wendy's of Cornelia November 2002 - November 2006
Skills
Communication, Customer Service, Passion for Helping..., Helping Clients, Help Desk Support, Payments, Accounts Payable, Typing, Proofreading, Customer Experience, Microsoft Excel, Sales, Training, T1, Account Management, Telecommunications, Co-location, Customer Retention, Customer Satisfaction, Direct Sales, VoIP, Access, Managed Services, Outlook, Call Centers
Education
North Georgia Technical College 1998 — 1999
Business & Office Technology
South Lake HIgh School 1994 — 1997
Windstream Communications February 2013 - Present
Windstream Hosted Solutions October 2011 - Present
City of Raleigh June 2004 - October 2011
ePlus 2002 - 2004
Skills
Virtualization, VMware ESX, Disaster Recovery, Windows Server 2008, Servers, Crystal Reports, SQL Server, Visio, Backup Exec, Storage, Backup Solutions, Veeam, VRanger, Data Domain, EMC, Excel, VMware Workstation, Public Safety, Windows Server 2003, Windows, Fibre Channel, iSCSI, Computer Hardware..., SAN, Project Planning, Project Engineering, Project Implementation
Education
Western Governors University 2012 — 2014
Bachelor of Science (BS), Management Information Systems, General
North Carolina State University 1998 — 2001
Windstream Communications January 2013 - Present
PAETEC October 2010 - December 2012
PAETEC June 2008 - October 2010
National Event Company June 2001 - June 2008
Skills
Online Marketing, Marketing, Leadership, Management, Sales, VoIP, Telecommunications, Project Management, Event Management, Advertising, Managed Services, Direct Marketing, Customer Service, Press Releases, Solution Selling, Databases, PRI, Internet Services, TCP/IP, Account Management, Unified Communications, Salesforce.com
Education
Northeastern University 1993 — 1998
Bachelor of Science (B.S.), Communication Studies
Verizon Business July 2012 - Present
Windstream Communications February 2001 - June 2012
McLeodUSA 2001 - 2008
MCIWorldCom 1998 - 2001
Skills
Forecasting, Financial Analysis, P&L Management, Financial Reporting, Account Management, Mergers, Finance, Strategic Planning, Process Improvement, Budgets, Analysis, Cross-functional Team..., Financial Modeling, Income Statement, Mergers, Pricing, Strategic Financial...
Education
Northeastern State University 1993 — 1998
Windstream Communications January 2013 - Present
Windstream Communications January 2010 - December 2012
PAETEC (A Windstream Company) April 2008 - December 2009
McLeod USA (a PAETEC company) August 2006 - March 2008
McLeod USA January 2001 - July 2006
McLeodUSA May 2000 - January 2001
Skills
Sales Management, Executive Leadership, Supervision & Training, Team Building &..., Account Planning, Territory Management, Account Plans /..., Customer Satisfaction /..., Enterprise Sales, Collaboration, Market Development, Funnel Management, Solutions Selling, Relationship Building, Community Relations, Financial Tracking, Forecasting, MPLS, Account Management, Managed Services, Solution Selling, Co-location, Direct Sales, Hosted Services, Unified Communications, SIP Trunking, Networking, Cloud Computing, Data Center, Ethernet, Team Leadership, Training, Team Building, VoIP, Telecommunications
Education
Nanjing University 1997 — 1997
Mandarin Language
Western Michigan University 1992 — 1997
B.A., English- Practical Writing; Asian Studies
LobbyGuard February 2015 - Present
Windstream Communications February 2014 - February 2015
Package Craft April 2012 - January 2014
Band Together September 2010 - August 2012
TriSure Corporation October 2008 - April 2012
RBC Bank August 2001 - October 2008
First Citizens Bank May 1998 - August 2001
Bank of America March 1994 - May 1998
Skills
Underwriting, Customer Service, Risk Management, Non-profits
Education
North Carolina State University 1989 — 1993
Economics and Business Management, Economics and Finance
Windstream Communications November 2012 - Present
Blue Door Networks, LLC January 2012 - October 2012
Westcon February 2010 - January 2012
Westcon September 2007 - February 2010
Extreme Networks October 2006 - April 2007
Avaya September 1996 - October 2006
Entex 1995 - 1996
Inacom 1994 - 1995
VP 40 1987 - 1992
Skills
Avaya Aura, SIP, VoIP, Data Networking, Avaya Certified..., Public Speaking, Sales Presentations, Technical Training, Technical Presentations, Pre-sales Consultancy, Network Design, Network Architecture, Solution Selling, Solution Architecture, Avaya PBX, Aviation, Systems Engineering, Distributed Systems, Cloud Computing, Partner Development, Podcasting, Technical Design, Channel, Unified Communications, SIP Trunking, IP, IP Networking, Pre-sales, Data Center, Sales Enablement, QoS, Routing, Webinars, ShoreTel, Extreme Networks, ShoreTel Design and..., Networking, Avaya, Designs, Channel Sales, Channel Partners, Channel Strategy, Enterprise Mobility, H.323, H.248, Session Border..., IMS, Juniper Switches, Marketing, Technical Instruction
Education
Morningside College 1981 — 1986
BS, Economics/Finance
East Mecklenburg High School 1979 — 1980
Valley High School 1976 — 1979
Windstream Communications February 2014 - Present
Windstream Communications Formerly PAETEC July 2011 - February 2014
PAETEC September 2009 - July 2011
Skills
VoIP, MPLS, T1, Networking, Troubleshooting, TDM, Telecommunications, Ethernet, Managed Services, Telephony, WAN, IP, Unified Communications, Co-location, Switches, Wireless, SIP, QoS, Vendor Management, SIP Trunking, Cisco Technologies
Education
Nazareth College of Rochester
Bachelor's Degree, Business Administration
Windstream Communications November 1996 - Present
McLeodUSA 1996 - 2006
Contract Programmer 1992 - 1996
WilTel Communications 1992 - 1996
WilTel Communications 1992 - 1996
Ultramar 1985 - 1992
Skills
SIP, VoIP, Ethernet, Telephony, IP, MPLS, Unified Communications, T1, SIP Trunking, TDM, MPLS VPN, Metro Ethernet, QoS, Network Design, LAN-WAN, WAN
Education
Niagara County Community College 1980 — 1982
Associate’s Degree, Data Processing, 3.7
Amerizon Wireless May 2014 - December 2014
Amerizon Wireless September 2012 - May 2014
Windstream Communications September 2002 - July 2011
Business Telecom, Inc. (Bti) February 1999 - September 2002
Motorola Solutions October 1977 - October 1998
Skills
MPLS, Telecommunications, VoIP, SIP, Sales Operations, Channel Partners, Fiber Optics, Managed Services, Selling, Security, Sales Management, Wireless, PABX, VPN, Metro Ethernet, Data Center, DAS, Solution Selling, Account Management, Co-location, Mobile Devices, Sales, Unified Communications, Direct Sales, Networking
Education
North Carolina State University
B.A., Business Administration
Verizon May 2013 - Present
Verizon July 2012 - May 2013
Windstream Communications 2012 - August 2012
Skills
Telecommunications, IP, VoIP, Managed Services, Call Centers, Networking, Unified Communications, Vendor Management, Network Design, Integration, Cisco Technologies, Telecommunications..., Regulatory Compliance
Education
Northeastern State University 2009 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General, 3.6
Windstream Communications October 2013 - Present
Windstream Business March 2012 - October 2013
Cbeyond March 2011 - March 2012
PAETEC May 2010 - March 2011
Trotter's Sports & Marine February 2006 - May 2010
BRP June 2004 - February 2006
Skills
Sales Process, Negotiation, Salesforce.com, Key Account Management, Sales Operations, Solution Selling, Team Leadership, New Business Development, Cloud Computing, Sales, Strategic Planning, Cold Calling, Managed Services, Account Management, Sales Management, Direct Sales, Selling, Microsoft Office, Customer Service, Forecasting, Unified Communications
Education
North Carolina State University 1991 — 1996
BA, Business Management
Comcast Business February 2015 - Present
Penn Telecom Group, L.L.C. June 2014 - January 2015
Windstream Communications March 2014 - June 2014
JBS Communications March 2013 - November 2013
AT&T December 2011 - August 2012
AT&T May 2011 - December 2011
AT&T November 2010 - May 2011
Leysath Security Firm May 2008 - November 2010
Skills
Sales, Business Development, Consultative Sales..., Consultative Approach, Marketing, Acquisition Sales, Retention Strategies, Business Solutions..., Supervisory Experience, Direct Sales, Sales Operations, Microsoft Office, Customer Service, Training, Selling, New Business Development, Cold Calling, Customer Satisfaction, Networking, Consultative Selling, Management, Leadership, Telecommunications, CRM, Solution Selling, Account Management, Wireless, Public Speaking, VoIP, Strategic Planning, Social Media, Lead Generation, Salesforce.com, Social Networking
Education
Morehouse College 2005 — 2009
BA, English
Morehouse College 2005 — 2009
Bachelor of Arts (B.A.), English Language and Literature, General
Phil-Mont Christian Academy 2003 — 2005
Engineering & Science
Engineering & Science
Engineering & Science
Brown Mackie College October 2013 - Present
Windstream Communications June 2012 - August 2013
Skills
Managed Services, Unified Communications, Direct Sales, VoIP, Co-location, New Business Development, Ethernet, Sales, Cold Calling, Solution Selling, Selling, Networking, Account Management, T1, Business Development, Call Centers, Wireless, Telecommunications, Professional Services, MPLS, Salesforce.com, Sales Process, Sales Management, Contract Negotiation, SaaS, Telephony, Customer Retention, Data Center, Customer Satisfaction, SIP Trunking, Cloud Computing, Cisco Technologies, Sales Presentations, B2B, Sales Operations, Team Leadership, Disaster Recovery, Virtualization, Network Security, Switches, Customer Service, Admissions Counseling, CampusVue, Microsoft Office
Education
North Greenville University 2007 — 2011
Bachelor of Arts, English Language and Literature, General
Longview Global Advisors December 2013 - Present
Windstream Communications June 2013 - Present
Poole Professional Ltd and Poole Professional - New York April 2012 - June 2013
Ministry of Education and Science of Georgia July 2010 - July 2011
Nazareth College May 2008 - July 2010
Skills
International Relations, International..., Policy Analysis, Foreign Policy, Human Rights, Capacity Building, NGOs, Diplomacy, International Education, Intercultural..., Situational Leadership, Decision Analysis, Microsoft Office, Political Science, Foreign Languages, Teaching
Education
Nazareth College of Rochester 2007 — 2010
B.A., International Studies
Universidad de Concepción 2007 — 2007
Study Abroad, Ciencias Politicas
U.S. Army, Operation Inherent Resolve February 2015 - Present
Global Lending Services LLC November 2013 - Present
US Army September 2011 - Present
Windstream Communications May 2012 - November 2013
Computers for Christ September 2010 - July 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook, Strategic Planning, Troubleshooting, Software Installation, Management, Sales, Hardware, Hardware Installation, Call Centers, Project Planning, Telecommunications, Training, Budgets, Project Management, Cisco VoIP, Team Management, Testing, Security, Business Development, Teamwork, Process Improvement, Operating Systems, Military Experience, Military Logistics, Team Leadership, Leadership, Combat Lifesaver, Military Training
Education
Montreat College 2008 — 2011
Bachelor of Science (B.S.), Computer Information Systems
Windstream Communications November 2009 - Present
Windstream Communications July 2004 - November 2009
Alltel / Windstream Communications January 2003 - July 2004
Skills
Telecommunications, Integration, Vendor Management, IP, VoIP, Testing, Wireless, Troubleshooting, Business Analysis, Customer Retention, Telecommuting, Call Centers, Team Leadership, Direct Sales, Telephony, Process Improvement, Managed Services, Project Management, Customer Service, Six Sigma, Green Belt
Education
Villanova University 2015 — 2015
Six Sigma Green Belt
North Georgia Technical College 2000 — 2002
Associate of Science (AS), Computer and Information Sciences, General
Area Wide Protective (AWP) January 2015 - Present
Diebold via FastSwitch August 2014 - January 2015
Windstream Communications October 2010 - July 2014
Emdeon January 2010 - October 2010
Universal American 2009 - 2010
Copper.Net 2007 - 2009
Skills
A+ Certified, Network+ Certified, Customer Service, Computer Hardware, Technical Support, LAN-WAN, Networking, Routers, Telephony, Call Centers, Management, VoIP, Process Improvement
Education
Western Governors University 2011 — 2013
BS Computer Science, Network Design and Managerment
Mount Vernon Nazarene University 2007 — 2008
Bachelor of Science (BS), Information Technology
The Crawford Group @ Cisco Systems September 2015 - Present
Volunteer (independent) June 2013 - September 2015
Wake Med Faculty Physicians March 2014 - June 2015
Windstream Communications August 2012 - January 2014
GK3 Technologies August 2009 - January 2013
MarketStar onsite at Cisco Systems February 2012 - July 2012
CISCO SYSTEMS, INC. VIA MARKETSTAR June 2011 - February 2012
CISCO SYSTEMS, INC. VIA MARKETSTAR January 2009 - June 2011
CISCO SYSTEMS, INC. VIA HARTE HANKS January 2005 - January 2009
Skills
Data Center, Cisco Technologies, Solution Selling, Networking, Unified Communications, Cloud Computing, Account Management, Salesforce.com, Enterprise Software, Lead Generation, Network Design, Telecommunications, Professional Services, Channel Partners, Troubleshooting, Sales Process, Cross-functional Team..., CRM, Technical Support, Windows, Direct Sales, Management, Sales, Patient Advocacy, Medical Terminology, Medical Billing, Primary Care Physicians, Epic Systems, Medical Compliance, Volunteering, Appointment Scheduling, Project Coordination, Healthcare Industry, Quality Patient Care, PCMH, CPR Certified, Disaster Response, WebEx, Virtual PC, Training Delivery, Cisco Telepresence, Cisco, Security
Education
Everest University 2009 — 2011
Associate of Science
Wake Technical Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.)
Phoenix College 2004 — 2006
CS
North Carolina State University
Master's degree
CenturyLink Business for Enterprise August 2015 - Present
Windstream Communications June 2013 - August 2015
BANK W Holdings, LLC - KBW Financial Staffing & Recruiting / TNG January 2011 - May 2013
Comcast November 2009 - January 2011
Skills
Human Resources, Contract Recruitment, Networking, Permanent Placement, Career Counseling, Recruiting, Training, Finance, Career Development, Accounting, Management, Telecommunications, Sales, Leadership, Social Networking, Customer Service..., Information Technology, Interviews, Team Leadership, Direct Sales, Technology, Business Communications, College Recruiting, Talent Management, Internet Recruiting, Team Management, Account Management, Managed Services, Cloud Computing, Resume Writing, Talent Acquisition, Sourcing, Screening Resumes, Applicant Tracking..., Data Center, Employee Relations, Onboarding, VoIP, Hosted Solutions, MPLS, SIP Trunking, CLEC, ILEC, VARs, Disaster Recovery
Education
Mount Ida College 2004 — 2008
Bachelor of Science
BEHS 2000 — 2004
Juice Plus+ January 2012 - Present
Gas Measurement Instruments June 2009 - January 2012
Windstream Communications February 2008 - June 2009
Crowcon Detection Instruments Ltd. September 2004 - February 2008
Zellweger Analytics / Neotronics of North America September 1991 - July 2004
The Montreal Board of Trade January 1989 - September 1991
Gainesville/Hall County Chamber of Commerce November 1985 - December 1988
Skills
Sales Management, Food, Sales, Customer Service, Wellness, Microsoft Office, Customer Satisfaction, Account Management, Marketing, Direct Sales, Sales Operations, Training, Marketing Strategy, Team Building
Education
North Georgia Technical College 1978 — 1979
Business Education
Gainesville State College
Business Administration and Management, General
Habersham Central High School
Windstream January 2015 - Present
Windstream Communications December 2013 - January 2015
Windstream Communications November 2010 - December 2013
Windstream Communications July 2010 - November 2010
Skills
MySQL, Web Interface Design, PHP, jQuery, JavaScript, Apache, Technical Support, Troubleshooting, DNS, WAN, Hardware, Routers, Telephony, TCP/IP, IP, Windows XP, Laptops, Databases, Help Desk Support, Switches, Ethernet, LAN-WAN, Network Design, Computer Hardware, Windows 7, Printers, Software Installation, Cabling, DSL, Windows Server, Windows Vista, XP, BMC Remedy, Active Directory, HTML, Call Centers, Web Design, PNG, VPN, Windows, Operating Systems, Servers, Call Center, JPEG, SVG
Education
Western Governors University 2012 — 2013
Bachelor of Science (B.S.) IT Software Emphasis
National College 2010 — 2012
Associates, Information Systems Engineering, 3.29
Computertraining.com 2007 — 2007
Certfications
Windstream Communications June 2011 - Present
IBM August 2004 - June 2011
Skills
Telecommunications, VoIP, Cisco Technologies, Data Center, Managed Services, MPLS, IP, Cloud Computing
Education
North Carolina Central University 2004 — 2008
Windstream Communications November 2010 - Present
Windstream Communications January 2009 - October 2009
Windstream Communications June 2006 - January 2009
Alltel September 2002 - July 2006
McLeodUSA December 1993 - August 2002
MCI November 1992 - November 1993
Skills
PMP, Project Management, Program Management, Risk Management, IPTV, Telecommunications, Local Number Portability, SS7, Telephony, Switches, Computer Network..., VoIP
Education
Webster University 2003 — 2006
MBA, Business
Mount Mercy University 1988 — 1992
Bachelor of Arts, Public Relations, English
U.S. Bank July 2014 - Present
Windstream Communications October 2011 - July 2014
Verizon Wireless January 2009 - October 2011
Alltel (Acquired by Verizon Wireless) December 2005 - January 2009
Alltel (Acquired by Verizon Wireless) May 2002 - December 2005
AssureCo, LLC August 2001 - October 2005
University of Arkansas at Little Rock May 1999 - December 2001
Various Businesses May 1992 - May 1999
Skills
CISSP, Security, CISM, Network Security, Penetration Testing, Disaster Recovery, Information Security..., Vulnerability Assessment, Business Continuity, Information Security, Computer Security, Network Engineering, Network Design, Wireless, Cisco Technologies, Vulnerability Management, Information Technology, Routers, TCP/IP, Security Architecture..., Networking, Identity Management, Switches, Application Security, Network Architecture, Unix, Enterprise Risk..., Data Center, Mobile Devices, Network Administration, Firewalls, Governance, Solaris, Enterprise Software, PCI DSS, System Deployment, VPN, Virtualization, WAN, Checkpoint
Education
University of Arkansas at Little Rock
BS, Computer Science
North Carolina State University
Zoology/Animal Biology
DMD Data Systems Inc. December 2013 - Present
Total Quality Logistics July 2012 - January 2013
Windstream Communications May 2010 - June 2012
Bill Waits Auto Mall January 2009 - March 2010
American Views Incorporated July 2008 - December 2008
Sutherland Chevrolet January 2006 - December 2007
Community Alternatives of Kentucky May 2003 - January 2006
Skills
Sales, Management, Leadership, Customer Service, Training, Marketing, Time Management, B2B, Account Management, Cold Calling, CRM, Customer Retention, Proposal Writing, Teamwork
Education
Morehead State University 2001 — 2005
Bachelor, Communications empahis in Elictronic Media, Minor in Marketing 2nd Minor General Business, Graduated
East Jessamine High School 1995 — 1999
Diploma, General Studies
TNCI July 2015 - Present
Windstream Communications June 2005 - June 2015
EarthLink Business April 2012 - June 2013
Skills
Sales Process, MPLS, VoIP, Telecommunications, WAN, Solution Selling, Cisco Technologies, Data Center, Cold Calling, Network Engineering, Cloud Computing, SaaS, Call Center, Disaster Recovery, Account Management, Switches, Routing, VPN, Routers, Networking, Selling, Managed Services, Unified Communications, Sales, Sales Operations, Call Centers, Sales Management, Co-location, Business Development
Education
Murray State University 1993 — 1996
Recreation and Leisure Management
St. Joe's Regional 1985 — 1989
Windstream Communications May 2011 - Present
TRAD May 2010 - October 2010
Career Solutions January 2008 - December 2009
Skills
Program Management, Systems Analysis, Computer Service, Strategic Planning, Network Security, Network Administration, Pastoral Counseling, Youth Ministry, Youth Mentoring, Youth Development, VoIP, Cisco Technologies, Telecommunications..., Network Design, Optical Fiber, Networking, Troubleshooting, Ethernet, WAN, Network Engineering, LAN-WAN, Cisco IOS, Switches, Computer Network..., Testing, Hardware, Routing, Wireless Networking
Education
Murray State University 2009 — 2011
BS, Telecommunications Systems Management, 3.75
Hopkinsville Community College 2006 — 2009
Associate Applied Science, Information Technology, 4.0
Windstream Communications December 2011 - Present
Moravian College April 2011 - Present
PAETEC March 2005 - December 2011
New Jersey Technology Council January 2009 - January 2011
American Long Lines Inc. 1996 - 2005
US Wats January 1990 - January 1996
Skills
Team Management, Business Strategy, Executive Management, Team Building, Acquisition Integration, Leadership Development, Managed Services, Sales & Marketing..., Telecommunications, Strategy, Sales, Strategic Partnerships, Product Management, Vendor Management, Change Management, Contract Negotiation, VoIP, Management, Leadership, Business Development, Call Center, MPLS, Telephony, Project Management, CRM, Start-ups, Mergers & Acquisitions, Cloud Computing, Marketing Strategy, Business Process..., IP, Unified Communications, Sales Management, Project Planning, Integration, Direct Sales, Account Management, Wireless, Solution Selling, Internet Services, Channel, SaaS, Team Leadership, Program Management, Strategic Planning, Process Improvement, Networking, Sales Process, Organizational..., Ethernet
Education
Moravian College 1983 — 1988
Windstream Communications June 2011 - Present
Verizon July 2008 - October 2010
Verizon November 2003 - July 2008
Verizon August 2000 - November 2003
US Army September 1992 - June 2000
Skills
Computer Network..., Switches, Troubleshooting, LAN-WAN, VoIP, Telecommunications, Networking, Transmission, Team Leadership, Ethernet, WAN, MPLS, Network Design
Education
Mountain State University 2008 — 2010
B.S., Organizational Leadership
Strayer University 2001 — 2002
Computer Science
Fort Gordon US Army Signal School 1992 — 1993
Courtland High School 1988 — 1992
Internap July 2015 - Present
Windstream Communications April 2009 - July 2015
Windstream Communications April 2009 - April 2013
GlobeTrend Technologies January 2008 - March 2009
OwnerIQ October 2006 - April 2008
Altec Lansing Division of Plantronics 2005 - 2006
Skills
Microsoft Office, Salesforce.com, Oracle, Telecommunications, Marketing, Advertising, Product Marketing, Strategic Partnerships, Sales, Account Management, Online Advertising, Marketing Strategy, Email Marketing, Product Management, Solution Selling, Social Media Marketing, Social Media, SaaS, Lead Generation, Marketing Communications, Direct Sales, B2B, Start-ups, New Business Development, Business Development, Sales Management, Channel, Cloud Computing, VoIP, Managed Services, Cold Calling, Contract Negotiation, Business Strategy, Management, Entrepreneurship, Competitive Analysis, Team Leadership, Strategic Planning, Leadership, Customer Acquisition, Co-location, Data Center, Go-to-market Strategy, MPLS, Product Development, Sales Presentations, Unified Communications, Wireless, Channel Partners, Enterprise Software
Education
Mount Ida College 2004 — 2008
Bachlors, Business Administration and Law
Delaware Valley High School 2000 — 2004
Windstream Communications July 2014 - Present
Windstream Communications April 2012 - July 2014
Windstream Communications March 2008 - April 2012
Windstream Communications October 2006 - March 2008
Covad Communications 2000 - 2006
RCN 1999 - 2000
Skills
MPLS, Ethernet, Network Architecture, VoIP, SIP Trunking, Telephony, LAN-WAN, T1, SIP, Design Engineering, Network Design, Managed Services, TDM, QoS, MPLS VPN, Data Center, Telecommunications, Hosted Services, Unified Communications, Cisco Technologies, Co-location, WAN, IP, Metro Ethernet, TCP/IP, Telecommunications..., Adtran, Cloud Computing, Fiber Optic Technology
Education
Northeastern University 1997 — 1999
None, Electrical Engineering
Verizon September 2014 - Present
Windstream Communications June 2014 - September 2014
Verizon Wireless September 2013 - June 2014
Arkansas Department of Health January 2013 - September 2013
Verizon Wireless January 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Interviews, Human Resources, Recruiting, Onboarding, Talent Acquisition, HRIS, Sourcing, Screening, Screening Resumes, New Hire Orientations, Job Fairs, Policy, Background Checks, Analysis, Training, Organizational..., Coaching, Team Building, PeopleSoft, Team Leadership, Social Networking, Reference Checking, Payroll, Staff Development, Benefits Administration, College Recruiting, FMLA, Taleo, Hiring, Job Descriptions
Education
Northcentral University 2011 — 2014
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
University of Arkansas at Little Rock 2008 — 2010
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Zayo Group May 2015 - Present
Zayo Group June 2013 - Present
Cox Communications June 2010 - November 2012
Windstream Communications October 2007 - June 2010
UpTime, Ltd. March 2007 - August 2007
CCI Systems, Inc February 2006 - March 2007
SBC/AT&T May 1999 - February 2006
CompUSA December 1996 - May 1999
Skills
Telecommunications, Solution Selling, Co-location, Wireless, IP, WAN, VoIP, Unified Communications, Broadband, Managed Services, Sales, MPLS, Security, Sales Engineering, Direct Sales, New Business Development, Data Center, Network Design, Account Management, Telephony, Ethernet, Metro Ethernet, Negotiation, Disaster Recovery, SIP, Virtualization, Consultative Selling, Cloud Computing, Network Security, Product Development, Storage, Firewalls, Internet Services, Technical Training, Business Continuity, Network Engineering, IP Networking, Wireless Networking, Business Case, Financial Modeling, Channel Partners, Voice & Data Convergence, Carrier Ethernet, DWDM, Cisco, LAN/WAN, Customer Relations, Channel, Fiber Optic Networks, Salesforce.com
Education
Northeastern State University 2008 — 2010
Master of Business Administration (M.B.A.)
Oklahoma State University 1998 — 1999
Master’s Degree
Oklahoma State University 1985 — 1990
Bachelor’s Degree
Ascom (US) April 2015 - Present
Windstream Communications December 2007 - April 2015
Siemens 2006 - 2007
GEE Communications 2001 - 2005
Skills
Avaya, Cisco, Adtran, Unified Communications, Managed Services, SIP Trunking, Solution Selling, VoIP, Hosted Services, Telecommunications, Telephony, LifeSize Video..., Allworx, Shoretel, Wireless, Data Center
Education
Newman University 1987 — 1989
BS, Marketing
Windstream Communications May 2012 - Present
WINDSTREAM - formerly PAETEC Communications November 2007 - May 2012
Level3 Communications / Adelphia March 2000 - 2007
Allegro MicroSystems 1995 - 2000
MG Industries 1989 - 1995
Athens Corp 1986 - 1988
Skills
CCNP, Telephony, Data Center, VoIP, Switches, Routers, CCNA, Wireless Networking, Network Administration, QoS, BGP, LAN-WAN, IP, Cisco Technologies, MPLS VPN, Ethernet, Network Design, WAN, Security, ATM networks
Education
New Jersey Institute of Technology 1978 — 1979
Middlesex County College 1976 — 1978
AASEET
Training Camp
CCVP Voice
U.S. Cellular July 2014 - Present
Windstream Communications November 2013 - July 2014
US Cellular May 2009 - May 2013
US Cellular January 2006 - May 2009
Broadwing Communications August 2005 - January 2007
McLeodUSA February 2004 - August 2005
C & L Communications August 1996 - February 2003
Skills
Solution Selling, Wireless, Telecommunications, Direct Sales, M2M, Customer Retention, Mobile Devices, Cold Calling, Sales Operations, Sales Process, VoIP, Account Management, B2B, Selling, Sales Management, Mobile Technology, Managed Services, Salesforce.com, Customer Satisfaction, Wireless Networking, Cellular Communications, Contract Negotiation, Customer Experience, 4G, Mobile Communications, LTE, Sales, Leadership, MPLS, Product Management, Go-to-market Strategy, Building Relationships, Networking, CRM, Pricing, Channel Partners, Sales Presentations, Marketing, CDMA, Market Research, Cross-functional Team..., Wireless Broadband, Training, Product Marketing, Quotas, Unified Communications, Competitive Analysis, Strategic Partnerships, Integrated Marketing, Co-location
Education
Northern Illinois University 1989 — 1993
Bachelor of Science (B.S.), Marketing/Finance
Windstream - Integrated Solutions Group December 2012 - Present
Windstream Communications December 2002 - December 2012
Skills
Unified Communications, Telephony, Equipment Sales, Solution Selling, Telecommunications, PRI, VoIP, Co-location, Security, Sales, Managed Services, Wireless, MPLS, Direct Sales, SIP Trunking
Education
Morehead State University 1979 — 1981
Windstream Communications May 2012 - Present
State Employee Credit Union September 2011 - May 2012
Hewlett-Packard December 2010 - September 2011
3PAR July 2010 - April 2011
Hosted Solutions July 2005 - July 2010
Hosted Solutions January 2001 - December 2005
Utenzi 2001 - 2002
Education
North Carolina State University
Social Security Administration July 2014 - Present
Windstream May 2004 - July 2014
Windstream Communications May 2004 - Present
Windstream / Norlight, Inc May 2004 - Present
Norlight/Windstream May 2004 - May 2007
ITT Industries March 2003 - March 2004
Vaxcom Services Inc July 2001 - May 2002
The White House December 1999 - July 2001
White House Communications Agency 1996 - 2000
Skills
Telecommunications, Troubleshooting, Cisco Technologies, MPLS, VoIP, Telephony, T1, IP, Routers, WAN, Technical Support, Broadband, System Deployment, Unified Communications, Networking, Software Installation, Switches, Call Centers, Security, Computer Network..., Managed Services, DSL, LAN-WAN, Wireless, Ethernet
Education
American Military University
MBA, IT Management
National-Louis University 2001 — 2004
Bachelor of Science (BS), Management
National Louis University
BS, Management
Windstream Communications January 2008 - Present
Beauty Systems Group February 2006 - January 2008
Wine & Beverage Merchants of West Virginia, Inc. September 2004 - February 2006
Steubenville High School 2004 - 2005
Prime Time Office on Aging May 2003 - September 2004
Education
Muskingum College 2000 — 2004
Steubenville High School 1996 — 2000
RingCentral April 2014 - Present
RingCentral August 2013 - April 2014
RingCentral October 2012 - August 2013
ShoreTel April 2012 - September 2012
Windstream Communications September 2004 - April 2012
NuVox Communications January 2005 - January 2011
Skills
Sonus, Amazon Web Services..., Network Architecture, VoIP, IP, SIP Trunking, Telecommunications, T1, SIP, Telephony, SS7, Networking, Acme SBC, Session Border..., Switches, TDM, WAN, ISDN, Network Design, Network Engineering, QoS, PRI, TCP/IP, Routing, Routers, Managed Services, Data Center, Perl, Broadsoft, IP PBX, Juniper, Network Operations, PBX, LAN/WAN, Hosted VoIP, Unix Administration, Call Routing, Troubleshooting Hardware, Shell Scripting, Technical Leadership, Fast Learner, Router Configuration, Nortel DMS, ShoreTel, Unix Shell Scripting, RTP, DS3, Co-location, Cisco Routers, Cisco IOS
Education
North Central Texas College 2002 — 2003
Plano Senior High School 1998 — 2000
NetApp March 2014 - Present
NetApp June 2011 - February 2014
Windstream Communications November 2008 - June 2011
Hosted Solutions November 2008 - August 2009
Motricity, Inc June 2007 - October 2008
Motricity March 2007 - June 2007
SUNGARD AVAILABILITY SERVICES (Formerly INFLOW, INC) January 2003 - March 2007
Skills
Linux, NetApp, Perl, Apache, VMware, Cloud Computing, iSCSI, Bash, Virtualization, Servers, Data Center, Solaris, Storage Virtualization, NFS, VMware Infrastructure, Integration, Cluster, System Administration, vSphere, Java, Disaster Recovery, Unix, Firewalls, Storage, Storage Area Networks, SAN, Switches, Cisco Technologies, IIS, Networking, Troubleshooting, Clariion, Fibre Channel, Infrastructure, VMware ESX, High Availability, Red Hat Linux, DNS, TCP/IP, Shell Scripting, Virtualisation, VMware vSphere
Education
North Carolina State University
B.S / M.C.S, Computer Science
Windstream Communications 2012 - Present
PAETEC July 2008 - Present
Education
North Carolina State University 2003 — 2008
LogoNation, Inc. November 2013 - Present
Windstream Communications March 2013 - November 2013
Slyman Real Estate September 2003 - March 2013
MCI WorldCom 1997 - 2002
Danka 1988 - 1994
Skills
Marketing, Sales, Selling, Contract Negotiation, Telecommunications, Internet, Sales Presentations, Cloud Applications, Disaster Recovery, Hosted Services, VoIP, Telephony, Data Center, Cold Calling, Managed Services, Investment Properties, Cloud Computing, Management, Real Estate, Foreclosures, Investors, Negotiation, Property, Relocation, Residential Homes, Short Sales
Education
North Carolina State University
Biology
Professional School of Real Estate
Atlantic Metro Communications July 2014 - Present
Morris Knolls High School 1996 - Present
BDE Computer Services May 2014 - July 2014
Windstream Communications January 2013 - February 2014
Lightower Fiber Networks August 2011 - July 2012
Optimum Lightpath February 2010 - July 2011
Verizon Business January 2002 - January 2009
IEEE January 1999 - January 2002
Inpro Internet Services January 1996 - January 1999
Mei Technology Corp January 1987 - January 1999
Skills
Telecommunications, Ethernet, Dark Fiber, Collocation, SDH, Managed Services, Computers, Disaster Recovery, Phone System..., SaaS, Enterprise Software, Outsourcing, Co-location, Networking, Unified Communications, Cloud Computing, Troubleshooting, Network Security, Account Management, MPLS, WAN, Direct Sales, Security, VoIP, Management, Solution Selling, Data Center, Sales, Fiber Optics, Telephony, Wireless, Technical Support
Education
New Jersey Institute of Technology 1990 — 1993
BS, Mechanical Engineering Technology
Lincoln Financial Group March 2014 - Present
Kaplan University August 2005 - Present
Windstream Communications October 2013 - March 2014
Cisco Systems March 2012 - August 2013
The Clearing House December 2011 - March 2012
Lowe's Home Improvement April 2011 - November 2011
Alamance Community College, Graham, NC January 2011 - May 2011
Forsyth Technical Community College August 2010 - May 2011
Confiance IP Solutions January 2010 - October 2010
Wayne Community College August 2006 - May 2010
Skills
Program Management, MS Project, Project Management, Project Planning, Process Improvement
Education
North Carolina Agricultural and Technical State University 2000 — 2001
M.S.
University of North Carolina at Charlotte 1987 — 1991
B.A.
Dudley High School
Windstream Communications January 2001 - Present
WorldCom July 1995 - January 2001
Skills
Telecommunications, VoIP, Network Design, MPLS, SIP, Managed Services, Telephony, Routing, Data Center, Ethernet, Switches, Unified Communications, LAN-WAN, Network Engineering, IP, SDH, Integration, Cloud Computing, Wireless
Education
Northeastern State University 1990 — 1995
Bachelor's degree
Windstream Communications 2010 - Present
Quagga 2007 - 2010
Cross Telecom November 2005 - May 2007
Expanets 2000 - 2005
AT&T 1994 - 2000
Skills
Avaya, Customer Relations, VoIP, IP, Unified Communications, TDM, Unified Messaging, Telecommunications, Messaging, IVR, Call Center, Voice Mail, MPLS, SIP, Wireless, Account Management, Sales Process, Video Conferencing, Customer Service, Selling, Telephony, Sales, Channel Partners, Call Centers, Professional Services, Co-location, SIP Trunking, T1, Solution Selling, Hosted Services, PRI, Managed Services, Ethernet, Direct Sales, Long Distance, Sales Engineering, WAN, LAN-WAN, ACD, Contact Centers, Broadband, Data Center, Metro Ethernet, CTI, IP PBX, Optical Fiber, Telecommunication..., National Accounts
Education
Mt. San Antonio College 1969 — 1971
Glen A. Wilson High school 1964 — 1969
Pioneer Global Consulting, PLLC February 2013 - Present
Windstream Communications June 2010 - February 2013
Telesphere 2008 - 2010
Skills
T1, MPLS, Managed Services, Hosted VoIP, SIP, Unified Communications, VoIP, Colocation, Solution Selling, Telecommunications, Wireless, Cloud Computing, Co-location, Telephony, Ethernet, Sales Operations, Data Center, SIP Trunking, Hosted Services, WAN, Direct Sales, Avaya, IP, Metro Ethernet, Sales Engineering, Network Design, PRI, Broadband, Optical Fiber
Education
North Dakota State University 1979 — 1982
Windstream Communications December 2011 - Present
Windstream Communications January 2006 - December 2011
Alltel Wireless 2000 - 2006
Alltel September 1998 - April 2000
Skills
Employee Relations, Performance Management, Onboarding, Human Resources, Employee Engagement, Benefits Administration, Recruiting, FMLA, HRIS, Talent Acquisition, Call Center, Training, Employee Benefits, Call Centers, New Hire Orientations, Personnel Management, Management
Education
North Carolina Agricultural and Technical State University
Bachelor of Science, Marketing
Rogers State University August 2008 - Present
Windstream Communications July 2008 - Present
TSC Hurricane Soccer Club August 2001 - June 2014
PAETEC February 2007 - June 2008
Verizon Business March 1998 - February 2007
Skills
Telecommunications, Account Management, VoIP, MPLS, T1, Long Distance, PRI, Customer Retention, SIP, Managed Services, Channel Account..., Training, Customer Service, Customer Satisfaction, Unified Communications, Solution Selling, Sales Operations, IP, Ethernet, Data Center, Co-location
Education
Northeastern State University 1990 — 1995
Bachelor Of Science
KGP Logistics May 2014 - Present
Vantage Point Solutions May 2011 - January 2013
Windstream Communications January 2010 - May 2011
Allied Telesis December 2006 - July 2009
Nortel May 1980 - May 2002
Skills
Account Management, Enterprise Software, Solution Selling, Telecommunications, Wireless, Contract Negotiation, CRM, IP, Direct Sales, Product Management, Ethernet, Unified Communications, VoIP, Customer Service, Strategic Partnerships, Fiber Optics, Sales, Mobile Devices, Managed Services, Broadband, Sales Management, Can Do Approach, SaaS, SIP, Channel Partners, Telephony, DSL, Optical Fiber, Network Design, Sales Engineering, IPTV, TDM, FTTx, Co-location, DWDM, ATM networks
Education
North Carolina Wesleyan College 1983 — 1985
undergrad
Garner Sr High
Windstream Communications December 2011 - Present
PAETEC January 2007 - December 2011
Cable and Wireless 1999 - 2001
USN Communications 1997 - 1999
Education
Northeastern University 1989 — 1993
BS, Criminal Justice
The Ohio State University 1988 — 1989
n/a, n/a
Windstream Communications June 2012 - July 2012
Big Brothers Big Sisters May 2010 - March 2012
AT&T 1980 - 1998
Skills
Java, SQL, Software Development, Databases, Linux, Programming, Analytic Thinking, Analytic Problem Solving, Access, Excel, PowerPoint, Team-oriented, Work Well Independently, Outlook, Data Analysis, Testing, Analysis, Software Documentation
Education
North Central College 1987 — 1989
B.S., Computer Science
The University of British Columbia
B.A., Economics
AT&T March 2010 - Present
Windstream Communications May 2009 - January 2010
McNeil Consumer & Specialty Pharmaceuticals February 2005 - March 2009
BELLSOUTH 2001 - 2005
Nortel Networks June 2000 - April 2001
Sprint October 1995 - June 2000
Sprint 1994 - 2000
Skills
Video Conferencing, MPLS, VoIP, Call Centers, Switches, WAN, Unified Communications, IP, Product Marketing, Sales Operations, Telecommunications, Professional Services, LAN-WAN, Selling, Networking, Cisco Technologies, SaaS, Ethernet, Account Management, ATM networks, T1, Direct Sales, Managed Services, Telephony, Co-location, Wireless, Sales, SIP Trunking, Cloud Computing, SIP, Cisco Routers, Management, PRI, Data Center, Sales Process, Solution Selling, Cross-functional Team..., Avaya, Salesforce.com, Enterprise Software, Long Distance, Mobile Devices, Private Line, Channel Partners
Education
North Carolina Central University
MBA, Marketing, Business
Cisco Systems January 2013 - Present
Windstream Communications November 2012 - January 2013
Windstream Communications July 2012 - December 2012
Windstream Communications December 2011 - July 2012
PAETEC May 2011 - November 2011
Skills
CCNA, CCENT, Security+
Education
ECPI - Raleigh 2009 — 2011
Associate of Science (A.S.), Computer and Information Science
North Carolina State University 2007 — 2008
None, Engineering
Roman Catholic DIocese August 2013 - Present
Central Piedmont Community College August 2011 - Present
County Schools September 2013 - June 2014
KIPP Foundation March 2012 - March 2014
Tutor January 2012 - November 2013
St. Vincent de Paul Catholic Church August 2011 - October 2013
County Schools January 2013 - June 2013
Windstream Communications November 2007 - January 2009
Skills
Teaching, Research, Chemical Engineering, Project Management, Marketing, Science, Sales, Highly motivated...
Education
North Carolina State University 1993 — 1998
Bachelors of Science, Chemical Engineering, 3.0
Latin Schools - Charlotte
Windstream Communications April 2010 - Present
Association of Public Television Stations February 2007 - April 2010
Baker & Hostetler LLP September 2003 - January 2007
The Miami Herald January 1998 - July 2000
Skills
Telecommunications, Analysis, Legal Writing, Legal Research, Editing, Litigation
Education
New York University School of Law 2000 — 2003
J.D.
Princeton University 1993 — 1997
A.B., Slavic Languages and Literatures
Northwestel October 2014 - Present
Windstream Communications April 2013 - September 2014
Rogers Communications October 2009 - March 2013
PTCL May 2007 - September 2009
PTCL March 2002 - February 2007
Nortel Networks March 1999 - March 2001
Skills
Network Design, IP, SDH, Switches, DWDM, Telecommunications, MPLS, Transmission, VoIP, Cisco Technologies, TCP/IP, Routers, Fiber Optics, LTE, Network Engineering
Education
NED University of Engineering and Technology 2004 — 2005
Master of Engineering, Telecommunication
Nortel Training School Montreal 1999 — 2001
Certificate, Nortel Transport products
The Timken Company June 2015 - Present
The Timken Company July 2014 - June 2015
The Timken Company June 2013 - July 2014
The Timken Company May 2011 - May 2013
Robert Half International October 2008 - May 2011
Charles Schwab 2007 - 2008
Windstream Communications 2006 - 2007
Alltel Wireless 2004 - 2006
Skills
Financial Analysis, Financial Reporting, Forecasting, Business Planning, Capital Budgeting, DCF Valuation, Accounting, SAP, Microsoft Excel, Hyperion Planning, Recruiting, Technical Recruiting, Consolidation, Executive Search, Contract Recruitment, Financial Accounting
Education
University of Michigan-Dearborn 2010 — 2013
Master of Business Administration (MBA)
University of Michigan-Dearborn 2007 — 2010
Master of Science (M.S.), Finance
The University of Akron 2004 — 2007
Bachelor of Science (B.S.), Finance
North Central State College 2000 — 2004
Associate's degree, Business Administration and Management, General
Windstream Communications 2010 - Present
NuVox April 2005 - February 2010
Michelin 1998 - 2005
Skills
Jboss Administration, Production Support, Weblogic, JBoss Application Server
Education
West Virginia University 1995 — 1998
MS, Computer Science
North Carolina State University 1989 — 1991
BS, Computer Science
North Carolina State University 1983 — 1989
BS, Mathematics
Windstream Communications April 2001 - Present
Cingular September 1998 - April 2001
Skills
Telecommunications, Invoicing
Education
North Carolina Central University 1992 — 1996
Bachelor of Science (B.S.), Human Sciences
Windstream Hosted Solutions April 2012 - Present
Windstream Communications June 1996 - March 2012
Skills
Customer Service, Co-location, Professional Services, IaaS, Solution Selling, Managed Services, Cloud Computing, Hosted Services, Telecommunications, Unified Communications, VoIP, Direct Sales, ITIL, Business Development, SaaS, Data Center, Disaster Recovery, Telephony, Selling, Networking, MPLS, Account Management, Consulting, Infrastructure, Sales Process, Virtualization, Sales Operations, Strategic Planning, Enterprise Software, Management, Team Leadership, Ethernet, Storage, Cisco Technologies, Security, Community Engagement, Vendor Management, Workforce, Wireless, Network Design, VMware, Sales
Education
University of Arkansas at Fayetteville 1993 — 1996
Bachelor of Arts (B.A.), Mathematics
North Arkansas College 1992 — 1993
Associate of Arts (AA), Mathematics and Computer Science
Harrison High School 1989 — 1991
Diploma
Shipley Consulting November 2012 - September 2014
Sherwin Williams May 2007 - September 2014
Windstream Communications January 2006 - April 2007
Alltel March 1997 - January 2006
GE Lighting April 1993 - March 1997
Westinghouse Defense Center July 1987 - April 1993
Babcock & Wilcox July 1984 - July 1987
Skills
Oracle SQL, PowerBuilder, ADA, Basic, Fortran, Pascal, Assembly, JavaScript, SQL Server, C++, C#, .NET, Software Development, SQA and Automated...
Education
Muskingum College 1978 — 1982
B.S., Mathematics and Computer Science
Beaver Local High School 1974 — 1978
The Physician Network March 2015 - Present
The Physician Network January 2014 - March 2015
Shopko April 2011 - January 2014
Windstream Communications 2006 - 2010
Alltel Communications 2006 - 2010
Alltel Communications 1999 - 2002
Alltel Communications 1998 - 1999
360 Communications 1996 - 1998
Sprint Cellular 1992 - 1996
Centel Cellular 1990 - 1992
Skills
Management, Leadership, Recruiting, Sales, Retail, Customer Satisfaction, Call Centers, Business Process..., Program Management, Analysis, CRM, Employee Relations, Performance Management, Training, Budgets, Customer Retention, Quality Assurance, Interviews, Onboarding, Microsoft Office, Business Planning, Team Leadership, Negotiation, Time Management, Selling, Sales Operations, Coaching, Organization, Problem Solving, Team Le
Education
Nebraska Wesleyan University
Windstream Communications March 2014 - Present
EarthLink April 2012 - March 2014
EarthLink January 2010 - March 2012
Verizon Wireless February 2009 - January 2010
Verizon Wireless November 2006 - February 2009
Solectron June 2004 - March 2006
Solectron October 2003 - June 2004
Skills
Wireless, Call Center, Customer Satisfaction, Telecommunications, Customer Retention, Customer Support, Technical Support, Customer Experience, Salesforce.com, VoIP, Direct Sales, Troubleshooting, Account Management, Routers, Cross-functional Team..., Team Building, Solution Selling, Managed Services, Call Centers, MPLS, Data Center, Telephony, Sales Operations, Sales, Cloud Computing
Education
New England Institute of Technology 1999 — 2002
Associate, Multimedia
Tahanto Regional High School
Windstream Communications October 2014 - Present
CCM Consulting Group June 2012 - September 2014
Skills
Photoshop, AutoCAD, Microsoft Office, SketchUp, Revit, Architectural Design, PowerPoint, Construction Drawings, Illustrator, Rhino, Model Making, AutoCAD Architecture, 3D Studio Max, Interior Design, BIM, Outlook, Salesforce.com, Leadership, Project Management, Telecommunications, Building Codes, Customer Service, Project Planning, Project Coordination
Education
New York Institute of Technology 2008 — 2013
Bachelor of Architecture (B.Arch.), Architecture
Xavier High School 2004 — 2008
High School, College Preparatory
The Chic VA, Inc. - Virtual Agency January 2014 - Present
Windstream Communications March 2007 - January 2014
First Citizens Bank March 1999 - December 2003
A. R. Kamm October 1996 - August 1998
US Army February 1983 - December 1995
DHEC 1987 - 1994
Skills
Call Center, Telecommunications, Customer Satisfaction, Troubleshooting, Customer Service, Team Leadership, Training, Business Analysis, Computer Hardware, Outlook, Team Building, Project Management, Forecasting, Leadership, Management, VoIP, Coaching, Business Intelligence, Account Management, Managed Services, Direct Sales, Solution Selling
Education
North Carolina Wesleyan College
Bachelor of Science (B.S.), Computer Information Systems
The Coca-Cola Company February 2012 - Present
Viaero Wireless September 2010 - February 2012
Eakes Office Plus July 2009 - September 2010
Windstream Communications March 2008 - July 2009
Windstream Communications June 2005 - March 2008
Alltel July 2001 - May 2005
Education
Nebraska Wesleyan University 1990 — 1994
Bachelor of Science-Business, Management
Sedgwick CMS May 2014 - Present
Siemens Healthcare - PETNet Solutions April 2012 - April 2014
University of North Georgia February 2011 - April 2012
Standard Register June 2009 - February 2011
West Corporation July 2008 - June 2009
US Census Bureau March 2009 - May 2009
Windstream Communications April 2005 - October 2008
Theragenics Corporation July 2000 - November 2003
Sigma Freudenberg NOK 1994 - 1999
Freudenberg-NOK 1994 - 1999
Skills
Troubleshooting, Technical Support, Windows 7, Leadership, Active Directory, Customer Service, System Administration, Networking, Help Desk Support, Microsoft Office, Testing, HTML, Particle Accelerators, Wireless Networking, Microsoft Exchange, Windows Server, Servers, Firewalls, Programmable Logic, Electronics, Information Technology, Vacuum, IT Management, Medical Imaging, XP, Visio, Network Security, TCP/IP, SharePoint, Windows, VMware, Project Planning, Computer Hardware, Security, Network Administration, Integration, Hardware, Data Center, VPN, Cisco Technologies, Process Improvement, Switches, DNS, Virtualization, Computer Security, IT Operations, WAN, Microsoft Excel, Software Installation, Healthcare Information...
Education
Piedmont College 2004 — 2008
BA, Business / Computer Information Systems
North Georgia Technical College 1993 — 1995
Diploma, Electronics
Windstream Communications 2005 - Present
Alltel Telecomunnications 2000 - 2005
Skills
Managed Services, DWDM, Network Design, Switches, Computer Network..., Broadband, LAN-WAN
Education
Deer High School
North Arkansas College
AAS, Electronics
Windstream Communications October 2005 - Present
XETA Technologies, Inc September 2010 - November 2010
Skills
Telecommunications, Managed Services, Customer Satisfaction, Call Centers, Marketing, Team Leadership, Customer Service
Education
Northeastern State University 2009 — 2011
BBA, Marketing
Lowe's Companies, Inc. December 2014 - Present
The Elder Group; LLC February 2010 - Present
Duke Energy Corporation August 2014 - November 2014
Bank of America October 2013 - August 2014
TIAA-CREF April 2013 - October 2013
Bank of America August 2012 - March 2013
Windstream Communications January 2012 - August 2012
Velocitor Solutions 2012 - August 2012
West Corporation September 2009 - July 2011
Wachovia August 2007 - May 2009
Education
North Carolina Agricultural and Technical State University
B.S, Journalism and Mass Communication
Windstream Communications 2010 - Present
Sprint 2008 - 2009
Verizon 2006 - 2008
RSolutions 2003 - 2006
Skills
SIP Trunking, Co-location, PRI, Hosted Services, Long Distance, Solution Selling, Managed Services, Unified Communications, Direct Sales, Private Line, MPLS, T1, Telecommunications, VoIP, Metro Ethernet, Phone System..., Telecommunication...
Education
Morehead State University
Oral Roberts University
Windstream Communications February 2014 - Present
Skills
Call Center, Call Centers, Customer Retention, VoIP, Telephony, Contact Centers, Customer Experience, Wireless, Microsoft Office, Team Building
Education
North Carolina State University
North Carolina State University, Business/Managerial Economics, BA
PAETEC January 1997 - Present
Windstream Communications November 1996 - Present
McLeodUSA January 1996 - January 1997
MCI Telecommunications January 1992 - January 1996
Education
Mount Mercy College 1987 — 1990
BACHELOR OF ARTS
George Washington High School 1979 — 1982
HIGH SCHOOL DIPLOMA
Windstream Communications May 2012 - Present
Windstream Communications / PAETEC / Intellifiber Networks / Cavalier Telephone May 2004 - May 2012
Dominion Telecom February 2002 - May 2004
Alcatel-Lucent January 1997 - February 2002
Skills
Telecommunications, Network Architecture, Network Design, Network Engineering, Planning, DWDM, ROADM, OTN, SONET, Carrier Ethernet, Dark Fiber, Troubleshooting, Low Latency, Visio, MetaSolv TBS, Remedy, Salesforce.com, Self Driven, Self Management
Education
North Carolina State University
BS, EE
Windstream Communications 2001 - Present
Forbes Custom Products 2001 - 2001
Skills
VoIP, Telecommunications
Education
Nazareth College of Rochester 1995 — 1999
Bachelor of Business Administration (BBA), Accounting
Windstream Communications April 2002 - Present
Paetec Communications April 2001 - October 2011
Avaya November 1987 - November 2000
Education
New York University 1987 — 1987
Computer Programming, Specific Applications
Taconic High
TEOCO April 2014 - Present
Verizon Business August 2012 - April 2014
Windstream Communications 2002 - July 2012
Education
Northeastern State University 1996 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Oklahoma State University 1994 — 1996
Business Administration and Management, General
Return Path August 2015 - Present
XO Communications February 2014 - August 2015
Windstream Communications March 2011 - February 2014
Global Sourcing Group October 2009 - 2011
Attorney Rankings October 2006 - September 2010
JDB Technical Solution Sales and Business Development 2003 - 2010
Swank Inc September 2001 - September 2003
Skills
Sales Force Development, Cyber-security, IT Infrastructure..., Global Business..., CIO Advisory Services, Solution Selling, Predictive Analytics, IT Infrastructure Design, Social Media Marketing, IT Consulting, VoIP protocols SIP, Sales Management, Global Business..., Sourcing, CCNA, New Business Development, Strategic Sourcing, Account Management, Data Center, Business Development, Procurement, Polycom Video..., Building Relationships, Supply Chain, Marketing, Telepresence, Logistics, Executive Placements, Business Strategy, Vice Presidents, Business Process..., Demand Planning, International Logistics, Sales Operations, Executive Search, Revit, Procurement Contracts, Procurement Outsourcing, Logistics Consulting, Employer Branding, Performance Management, Supply Chain..., Retail, Client Development, Global Sourcing, Strategic Talent..., Strategic Planning, Recruiting, CCIE, Management
Education
Nassau Community College 1999 — 2002
Associate's degree, Business Administration, Management and Operations
Christ The King RHS 1994 — 1998
Academic
Christ The King RHS 1994 — 1998
Academic
CCI systems February 2012 - July 2013
Windstream Communications May 2002 - February 2010
Alltech, Inc. January 2000 - June 2002
Tele-Tec May 1992 - April 2000
Skills
With over 23 years of..., Windows 7, Computer Hardware, System Administration, Cisco IOS, Field Supervision, Quality Management, Quality Control, Test and Turn-up, Site Survey Experience, Network Field Technician
Education
Morehead State University 1990 — 1992
Associate of Arts and Sciences (AAS), Industrial Management Supervision Technology
Ohio University 1988 — 1988
80 Hour Certification SPC and Quality Control, Quality Control and Safety Technologies
Windstream Communications May 2008 - Present
Time Warner Cable 2004 - 2005
Skills
Switches, VoIP, MPLS, LAN-WAN, Network Design, Routers, WAN, T1, Cisco IOS, Frame Relay, Computer Network..., Network Engineering, Ethernet
Education
Norfolk State University 1999 — 2004
Bachelor's Degree, Computer and Information Sciences, General
Windstream Communications 2011 - 2013
Hyatt Place June 2011 - October 2011
Education
North Georgia Technical College 2010 — 2013
Windstream Communications July 2013 - Present
Skills
MPLS, VoIP, Telecommunications, Ethernet, Telephony, Wireless, WAN, Broadband, Computer Network..., DSL, Co-location, Optical Fiber, SIP, SIP Trunking, T1, Public Speaking, Training, Team Building, Leadership, Customer Service, Microsoft Office, Microsoft Word, Strategic Planning
Education
Montgomery Community College
Richmond senior high
Sandhills Community College
Windstream Communications September 2013 - Present
Skills
Sales Management, Employee Training, Sales, Recruiting, Team Leadership, Retail Sales, Leadership, Management
Education
University of North Carolina at Charlotte 2001 — 2005
Bachelor's degree, Drama and Dramatics/Theatre Arts, General
North Carolina Central University
Windstream Communiucations September 2002 - October 2013
Windstream Communications 2002 - 2013
Sprint Telecommunications March 2001 - August 2002
ICG Telecommunications April 2000 - February 2001
US West/Qwest Communications March 1970 - March 2000
Cedar Rapids Iowa January 1978 - January 1988
Skills
DMS100, MG9K, DMS10 and..., Network Operations..., Customer Service, SCC environment on...
Education
Northeastern University