Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Ice Frog Technology LLC July 2015 - Present
2SwiftSuits.com & Suits2Swift.com September 2011 - Present
Infosys BPO October 2014 - July 2015
TechSquad IT March 2014 - October 2014
Souther Cross an Aparus Company August 2013 - January 2014
Walgreens September 2012 - November 2012
Windstream Communications November 2011 - May 2012
AT&T Long Distance February 2009 - May 2011
AT&T Inc January 2009 - May 2011
AT&T May 2007 - May 2009
Skills
Telecommunications, Troubleshooting, Cisco, Microsoft Office, Testing, Databases, Routers, Switches, T1, LAN/WAN, Frame Relay, MPLS, Network Operations, Documentation, Network Administration, Provisioning, TCP/IP, Unix, Customer Service, Windows, ISDN, Computer Hardware, Computer Network..., LAN-WAN, Software Documentation, Wireless, Networking, IP, Technical Support, Call Centers, Management, Windows 7, Leadership
Education
A for profit school who doesn't recognize it's students hard work 2013 — 2015
Associate's Degree, IT Certifications
Cardinal Stritch University 2010 — 2013
MBA, Business Administration
Cardinal Stritch University 2007 — 2009
Bachelors of Science, Stategic Managent Information Systems
Gateway Technical College 1997 — 2001
AS, Computer Programming/Analyst
FedEx Services November 2014 - Present
Advance Professional Resources April 2014 - Present
HCL Technologies / Federal Express August 2013 - May 2014
Windstream Communications May 2012 - August 2013
IT consultant Self Employed January 2012 - June 2012
ACS, a Xerox Company February 2002 - January 2012
Skills
Telecommunications, VoIP, TDM, Managed Services, Avaya, Network Security, Vendor Management, Data Center, Project Management, Wireless, Telephony, Unified Communications, Disaster Recovery, MPLS, IP, Networking, Management, WAN
Education
Christian Brothers University
Data Communicatins Fundementals
Southwest Tennessee Community College
Windstream March 2014 - Present
Windstream Communications February 2013 - March 2014
Windstream Communications November 2011 - February 2013
Global Linking Solutions, Charlotte, North Carolina March 2011 - November 2011
Skills
CCENT, Routers, Windows Server, Network Administration, Cisco Technologies, Cisco Call Manager, Active Directory, VLAN, VoIP, Troubleshooting, Wireless Networking, QoS, Avaya, DSL, Frame Relay, IP, Telecommunications, Network Security, MPLS VPN, Cisco Routers, BGP, A+ Certified, Ethernet, Switches, SIP, VPN, Adtran, Cisco IOS, Linux, CCNA, MPLS, XP, Networking, TCP/IP, CCNP, WAN, Routing Protocols, T1, LAN-WAN, Telephony, Computer Network..., Computer Hardware, Wireshark, Cisco Nexus, Juniper, Data Center, EIGRP, Virtualization, Firewalls, OSPF
Education
Central Piedmont Community College 2009 — 2012
Network Technology with a focus on Cisco systems
Highland School of Technology
High School Diploma, Network Administration Academy
AccruePartners Contact with Hornets Sports & Entertainment (Charlotte Hornets) February 2015 - Present
AccruePartners Contract Baker & Taylor December 2014 - January 2015
Windstream Communications October 2014 - November 2014
AccruePartners November 2013 - October 2014
Apex 2014 - 2014
Yodle August 2013 - October 2013
Sprint May 2011 - 2013
Radio One May 2007 - October 2009
Radio One, Inc October 2005 - October 2008
To Serve With Love 2007 - 2008
Skills
Marketing, Marketing Strategy, Sales, Business Development, B2B, Cold Calling, Customer Service, Advertising, Program Management, Social Media Marketing, Sales Operations, Radio, Social Media, Leadership, Retail, New Business Development, Broadcast, Online Advertising, Account Management, Public Relations, Microsoft Office, Accountability, Marketing Communications, Social Networking, Event Management, Mobile Marketing, Customer Focused..., Operational Excellence, Delivering Results, Public Speaking, Microsoft Word, Professional Services, Training, Team Building, CRM, Online Marketing, Recruiting, Project Management, Email Marketing, Leadership Development, Lead Generation, Teamwork, Event Planning, Coaching, Management, Strategic Public..., Interpersonal..., Interpersonal..., Customer Relations
Education
Full Sail University 2012 — 2014
Masters of Public Relations, Public Relations
Full Sail University 2010 — 2012
Master of Science, Internet Marketing Masters
University of Phoenix 2008 — 2010
MBA, Business Admin/Marketing
Queens University of Charlotte 2001 — 2004
BA, Business Admin/Marketing, Communications, Psycology
Central Piedmont Community College 1992 — 2001
AA, General Studies, College Transfer
King's College 1985 — 1986
MA, Medial Office Assisting
Windstream Communications December 2014 - Present
Associate Staffing July 2013 - April 2014
Red Ventures September 2011 - July 2013
Red Ventures September 2011 - July 2013
Phoenix Night Club February 2011 - January 2013
Abercrombie & Fitch May 2011 - September 2011
Skills
Sales, Management, Selling, Customer Service, Time Management, Training, Call Centers, Account Management, Salesforce.com, Cold Calling, Sales Management, Sales Process, Marketing, Direct Sales, Social Media Marketing, CRM, Microsoft Office
Education
University of North Carolina at Charlotte 2006 — 2011
Belk School of Business - BSBA, Marketing
Central Piedmont Community College
Personal Training Certification
Windstream Communications July 1999 - Present
Skills
MPLS, VPN, VoIP, ShoreTel, Adtran, Mitel, Avaya IP Office, HP
Education
Central Michigan University 1976 — 1981
Bachelor of Science (BS), Marketing
Broadview Networks April 2014 - Present
Windstream Communications May 2013 - April 2014
Yellowbook December 2010 - December 2012
AT&T June 2006 - October 2010
Verizon March 2004 - June 2006
TNCI February 2002 - February 2004
US Army January 1999 - January 2002
CTC Communications January 1996 - January 1999
Skills
Unified Communications, Disaster Recovery, VMware, VoIP, Firewalls, Data Warehousing, Cisco Technologies, Microsoft Office, Networking, Direct Sales, Mobile Devices, Vendor Management, Strategic Partnerships, Vendor Relationships, Customer Service, Salesforce.com, IP, Strategic Planning, Channel Sales, Wireless Networking, Wireless Communications..., Software, Small Business, Social Media, Hardware, New Business Development, Network Security, Channel Partners, Partner Management, Start-ups, Compliance, Internet, Project Management, Servers, Unix, Windows, Wireless Security, VPLS, MPLS, Security, Hosted Microsoft..., Hosted Services, Cloud Computing, Cloud Storage, Cloud Applications, Routers
Education
Fitchburg State College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Currently A student pursuing my degree
Clark University 2003 — 2003
Certificate, A+ PC/Microsoft w/exchange
Massachusetts Bay Community College 1995 — 1998
Associate of Science (A.S.), Criminal Justice and Corrections
X4 Solutions July 2012 - Present
X4 Solutions July 2012 - Present
Windstream Communications October 2010 - July 2012
AMI Communications January 2001 - December 2009
QWEST COMMUNICATIONS CORP June 1999 - October 2001
USN Communications June 1997 - June 1999
Connect America September 1996 - August 1997
Orropco Industries April 1984 - January 1996
Blue Island School District 130 January 1976 - June 1984
Education
Chicago State University 1973 — 1976
BS Education, Early Childhood Education and Teaching, 3.8
Dimension Data October 2014 - Present
Optum Health Consumer Sales and Service January 2014 - October 2014
Optum Health Consumer Sales and Service April 2013 - January 2014
Dimension Data 2014 - 2014
Optum Health Consumer Sales and Service October 2012 - April 2013
Windstream Communications June 2010 - August 2012
Windstream Communications September 2008 - June 2010
Brighthouse Networks January 2008 - September 2008
FDN Communications 2000 - 2007
Skills
Co-location, MPLS, SIP Trunking, T1, PRI, VoIP, Hosted Services, Telecommunications, Long Distance, Unified Communications, Managed Services, Telephony, Call Center, SQL, Quality Assurance, Training, Operations Management, Sales Management, Salesforce.com, DocuSign, Avaya, NICE Analyzer, Witness, Licensed Life & Health..., Healthcare Management, Sales Operations, Ethernet, Account Management, Call Centers, Selling, Solution Selling, Sales, IP, Management, Mobile Devices, Direct Sales, Cloud Computing, Team Building, Networking, Network Design, Strategy, Project Management, Integration, Wireless, Customer Experience, SIP, Business Development, Customer Retention, Data Center, Sales Process
Education
Centre College 1996 — 2000
Bachelor of Science, Biochemistry and Molecular Biology
Farragut High School 1995 — 1996
High School Diploma, High school
Facebook December 2013 - Present
Windstream Communications February 2010 - December 2013
NuVox July 2008 - February 2010
NuVox January 2005 - July 2008
Amethyst Networks January 2003 - July 2005
NuVox July 2001 - January 2005
Innova Communications, LLC March 2000 - June 2001
Skills
MPLS, VoIP, Ethernet, IP, T1, Computer Network..., Network Design, Metro Ethernet, SIP Trunking, DS3, Telephony, SIP, Telecommunications, Data Center, Network Administration, BGP, Routing, Network Engineering, OSPF, TCP/IP, Cisco Technologies, Switches, WAN, Network Architecture, Frame Relay, Juniper, Networking, Cisco Routers, ATM networks, VPN, Routers, QoS, MPLS VPN, LAN-WAN, TDM, DSL, Unified Communications, DWDM, ISDN, Fiber Optics, Cisco IOS, Optical Fiber, Internet Services, VPLS, Routing Protocols, Carrier Ethernet, Broadband, IPv6, EIGRP, Wireless
Education
Clemson University 1999 — 2001
Computer Engineering, Physics
B&R Resource Solutions LLC September 2012 - Present
Windstream Communications December 2009 - June 2012
Skills
Telecommunications, Telephony, Managed Services, Vendor Management, Wireless, Project Management, Fiber Optics, DWDM
Education
Riverside Community College 2003 — 2005
Central Washington University 1976 — 1977
Morgan 6 August 2015 - Present
Pro-Sphere Tek September 2014 - August 2015
Life Cycle Engineering June 2014 - September 2014
Life Cycle Engineering June 2013 - June 2014
Green Cloud Technologies, Inc. December 2011 - May 2013
Windstream Communications December 2008 - December 2011
MetLife 2006 - December 2008
MetLife May 2004 - 2006
Itron Inc. May 2003 - January 2004
Mount Vernon Mills May 2001 - December 2002
Skills
JSP, jQuery, Web Applications, PostgreSQL, Ant, Java, Struts, Eclipse, SOAP, Spring, MVC, Maven, Java Enterprise Edition, JEE6, Web Development, EJB, SQL, Liferay, JPA, HTML, CSS, SASS, Portlet Development, YUI, Struts 2, CXF, XML, JavaScript, Selenium, Agile Testing, JUnit, Python, IntelliJ IDEA, Blender, Git, Rational Team Concert, Rational Quality Manager, Software Quality..., Spring Framework
Education
Clemson University 1998 — 2004
Bachelor's degree, Computer Science
Paul M Dorman High School 1994 — 1998
Go Beyond Consulting 2002 - Present
Mentoring Womens Network February 2014 - October 2014
Windstream Communications February 2011 - July 2012
Kentucky Medical Equipment Suppliers Association March 2009 - January 2011
Southeast DME July 2008 - January 2011
One Southern Indiana January 2008 - May 2010
Warren Technology, Inc. January 2007 - July 2008
Xspedius Communications March 2006 - September 2006
Nextel Partners, Inc January 2005 - March 2006
Unity of Louisville 1998 - 2001
Skills
Leadership, Coaching, Training, B2B, Team Building, Marketing, New Business Development, Public Speaking, Motivational Speaking, Marketing Strategy, Selling, Solution Selling, Small Business, Sales, Social Media, Networking, Sales Process, Business Networking, Customer Service, Strategic Planning, Lead Generation, Conflict Transformation, Professional Speaker, Telecommunications, Consulting, Leadership Development, Workshop Facilitation, Entrepreneurship, Social Media Marketing, Salesforce.com, Inspiring People, Ministry Transition..., Business Planning, Sales Management, Business Development, Marketing Communications, Dream Building, Sales Operations, Strategic Partnerships, Management, Business Plan..., Direct Sales, Nonprofits
Education
University of Louisville 1983 — 1985
MBA, Marketing and Management
Centre College 1977 — 1981
BA, Religion, English
Windstream Communications July 2014 - Present
Richemont May 2012 - May 2013
Vogue September 2010 - April 2011
Paul Wilmot Communications February 2010 - March 2010
Skills
Merchandising, Editorial, Fashion, Fashion Writing, Apparel, Styling, Magazines, Visual Merchandising, Marketing Strategy, Microsoft Office
Education
City University of New York City College
Master's Degree, Early Childhood Education and Teaching
Hunter College
Bachelor of Arts, Media Studies
Windstream Communications December 2014 - Present
Comcast February 2012 - 2014
Windstream Communications May 2011 - February 2012
Qwest 1994 - 2001
US Navy 1984 - 1989
Skills
Solution Selling, Telecommunications, Enterprise Software, Sales Process, Managed Services, Direct Sales, Unified Communications, Sales, Storage, Account Management, Salesforce.com, Cloud Computing, Lead Generation, Cold Calling, SaaS, Selling, US Navy-Air Traffic...
Education
Central Texas College
Business Administration
Windstream June 2015 - Present
Windstream Communications October 2011 - June 2015
Windstream Communications November 2005 - October 2011
Skills
Ethernet, Fiber Optics, Network Design, Switches, Telecommunications, DWDM, Computer Network..., WAN, T1, Wireless, Cisco Technologies, Optical Fiber, IP, Telephony, Metro Ethernet, SDH, Network Engineering
Education
Chattahoochee Technical College
Dalton State College
Windstream Communications February 2008 - Present
Clear End Communications March 2005 - February 2008
Powertech Services Inc. April 2003 - February 2005
Skills
MPLS, VoIP, T1, Network Design, Computer Network...
Education
City University of New York 1977 — 1981
Bachelor's degree, Business Administration and Management, General
Windstream Communications July 2014 - Present
The Pampered Chef February 2012 - April 2015
XO Communications November 2007 - May 2014
Safetran Systems February 2004 - October 2007
Winstar Communications September 2003 - February 2004
Allegiance Telecom January 2000 - August 2003
Qwest Communications February 1998 - October 1999
Skills
Telecommunications, Customer Satisfaction, Problem Solving, Sales, Cloud Computing, Business Development, Direct Sales, Selling, PRI, Sales Process, Salesforce.com, Training, PowerPoint, Networking, CRM, Time Management, DWDM, VoIP, Wireless
Education
Irvine Valley College 2013 — 2014
CCNA
Irvine Valley College 2012 — 2012
Computer Systems Networking and Telecommunications
Cerritos College 1988 — 1989
Physical Therapy Assistant
Fullerton College 1987 — 1989
Associate Arts, Liberal Studies
Windstream Communications December 2013 - Present
Worldpay July 2006 - December 2013
Skills
Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Research, Sales, Teaching, Training, Windows, English, Contract Negotiation, Sales Process, Account Management, Customer Satisfaction, Direct Sales, New Business Development, Sales Management, Strategic Planning
Education
Central Piedmont Community College
Windstream Communications January 2013 - Present
Windstream Communications February 2010 - January 2013
Windstream Communications January 2006 - February 2010
Windstream Communications January 2004 - January 2006
Windstream Communications January 2003 - January 2004
Windstream Communications January 2000 - January 2003
Windstream Communications April 1999 - January 2000
WorldCom January 1998 - April 1999
WorldCom January 1996 - January 1998
Hampton September 1991 - January 1997
Skills
Telecommunications, VoIP, Call Center, Ethernet, Provisioning, Telephony, MPLS, IP, Managed Services, LAN-WAN, Process Engineering, Process Improvement, Business Analysis, Project Management, Software Documentation, Call Centers, Networking, Business Process, Testing, T1, CRM, Oracle, Management, Visio, Troubleshooting, Analysis
Education
Charleston Southern University
Bachelor's degree, Business Administration and Management, General
Greenville Technical College
Associate's degree, Business Administration and Management, General
Expedient Data Centers April 2014 - Present
Expedient Data Centers July 2012 - March 2014
Expedient Data Centers July 2010 - June 2012
Windstream Communications February 2010 - June 2010
OEConnection, LLC August 2005 - October 2009
OEConnection May 1999 - August 2005
Keithley Instruments 1998 - 1998
Great Lakes Integrated 1997 - 1997
Skills
Virtualization, IIS, VMware ESX, Microsoft Exchange, vSphere, Windows, Blackberry Enterprise..., VMware, Microsoft SQL Server, Server Architecture, Active Directory, DNS, Windows Server, Disaster Recovery, Troubleshooting, DFS, Servers, Firewalls, DHCP, Storage Area Networks, SQL Server, Dell PowerEdge Servers, VMware Infrastructure, SAN, Windows Server 2008, Windows 7, Lync Server 2010, Microsoft Office..., CommVault, Powershell, Linux, Spam Filtering, Antivirus, Project Management, Project Planning, Project Engineering, VMware vSphere, Lync
Education
Weatherhead School of Management at Case Western Reserve University 2000 — 2003
M.S., Management of Information Systems
Case Western Reserve University 1994 — 1999
B.S., Computer Engineering
Pure Barre January 2015 - Present
FOX Carolina August 2013 - January 2015
Windstream Communications July 2012 - August 2013
Sherwin Williams May 2010 - July 2012
Sherwin Williams May 2010 - August 2010
Central Chamber of Commerce January 2010 - May 2010
ETV May 2009 - August 2009
Sports Medicine Institute May 2008 - August 2008
National Foot and Ankle Company September 2005 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Publisher, Adobe Acrobat, Event Planning, Employee Relations, Account Management, Healthcare Management, Marketing Strategy, Market Share Analysis, Inventory Control, New Business Development, Sales Presentations, PowerPoint, Sales, Salesforce.com, Communications Audits, Solution Selling, Strategic Planning, Networking, Public Speaking, Scuba Diving, Team Motivator, Broadcast Television, Sports Writing, Sales Management, Marketing, Customer Service, Program Management, Leadership, Business Development, Team Building, Contract Negotiation, Lead Generation, Public Relations, Competitive Analysis, Recruiting, Entrepreneurship, Event Management, Direct Sales, Cold Calling, Telecommunications, Sales Process, Market Research, Time Management, Selling, Customer Retention, Customer Satisfaction, Sales Operations, B2B
Education
Clemson University 2007 — 2011
Bachelor of Arts (B.A.), Corporate Communications and Business Administration, 3.78; Magna Cum Laude
Valencia Community College 2006 — 2007
Dual Enrollment, 4.0 GPA
Windstream Communications December 2011 - Present
PAETEC September 1999 - December 2011
CampusLink Communications August 1995 - September 1999
Skills
MPLS, SIP Trunking, T1, H.323, Telephony, TCP/IP, WAN, Unified Communications, VPN, VoIP, QoS, Avaya, Telecommunications, BGP, IPSec
Education
Clarkson University 1979 — 1983
Pace Industries, LLC March 2014 - Present
Harrison Daily Times February 2013 - March 2014
Windstream Communications June 2012 - August 2012
North Arkansas College August 2010 - August 2012
Cox Communications April 2009 - June 2012
Cox Communications April 2009 - June 2012
The Home Depot October 2005 - April 2009
Rain Bird December 1997 - October 2005
Skills
General Management, Marketing Strategy, Operations Management, Sales Management, Sales Operations, Financial Management, Marketing Research, Research, Vendor Relations, Customer Relations, Customer Service, Curriculum Development, Strategic Planning, Budgeting, Team Building, Telecommunications, Irrigation, Retail Management, Military, Engineering, Business Intelligence, Interviewing, Product Development, Problem Solving, Business Analysis, Competitive Analysis, Forecasting, Manufacturing, Conflict Resolution, Six Sigma, Microsoft Office, Teaching, Team Leadership, Team Management, Negotiation, Production, Procurement, Supply Chain Management, Supervisory Experience, Account Management, Inventory Management, Product Marketing, International Sales, Direct Sales, Security Clearance, Program Management, Marketing, Management, Budgets, Business Development
Education
Claremont Graduate University 2000 — 2002
Master of Business Administration (M.B.A.), Business Administration Strategic Management & Marketing
Southern Illinois University, Carbondale 1993 — 2000
Bachelor of Science, Vocational Education
Harvey Mudd College 1995 — 1997
Bachelors of Science, Engineering
Advance Therapeutics July 2014 - Present
Southeastern Institute September 2013 - September 2014
Windstream Communications July 2006 - July 2013
SECU September 2003 - June 2004
Skills
Telecommunications, VoIP, Managed Services, MPLS, Call Centers, IP, Telephony, Wireless, Unified Communications, Ethernet, Troubleshooting, T1, Cisco Technologies, SIP, Network Design, Customer Experience, Direct Sales, Payments, Broadband, Professional Services, Routers
Education
Southeastern Institute-Charlotte 2013 — 2014
Clinical Massage Therapy
Central Piedmont Community College 2000 — 2002
Human Resources Management and Services
Dimension Data September 2013 - Present
Quicken Loans February 2013 - September 2013
Windstream Communications September 2012 - December 2012
SCANA 2006 - 2012
Skills
Call Center, Customer Service, Access, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Energy, Call Centers, Data Entry, Customer Satisfaction, Databases, Supervisory Skills, Sales
Education
Charleston Southern University 2009 — 2012
Bachelor of Science (BS), Professional Biology
Baker & Taylor December 2014 - Present
Windstream Communications January 2013 - November 2014
Windstream Communications November 2009 - January 2013
Venture Group Enterpirses Inc. January 2001 - August 2008
Venture Group Enterprises January 2001 - August 2008
Venture Group Enterprises, Inc January 2001 - January 2008
Telenisus September 2000 - January 2001
Telenisus Corp January 2000 - January 2001
Xerox Corp September 1995 - September 2000
Westinghouse Savannah River Major September 1995 - September 2000
Skills
Typing, Foreign Languages, MS Project, Telecommunications, Management, Troubleshooting, Project Management, Integration, Customer Satisfaction, Software Documentation, Outsourcing, VoIP
Education
CPCC-Charlotte NC 2009 — 2009
Six Sigma Green Belt
CPCC-Charlotte NC 2009 — 2009
Project Manager Certification
Central Piedmont Community College
Central Piedmont Community College
Monroe Communtiy College 1984 — 1987
Associates, Business Administration
Windstream Communications August 2013 - Present
Windstream Communications February 2007 - August 2013
Alltel October 2000 - August 2003
Alltel Wireless September 1999 - October 2000
Skills
WAN, Networking, Computer Network..., Telecommunications, Troubleshooting, VoIP, Routers, T1, Switches, VMware, Sales, MPLS, XP, Windows 7, Cisco Technologies, VPN, Active Directory, CCNA, Cisco IOS, Network Security, Network Administration, Data Center, Network Design, Frame Relay, Windows Server
Education
Central Piedmont Community College 2007 — 2010
Assoicates of Science, Information Technology
Spartan College of Aeronautics 2003 — 2004
Private Pilot Airplane Single Engine Land, Private Pilot Airplane Single Engine Land
LifeCenter Organ Donor Network November 2013 - Present
Windstream Communications 2011 - October 2013
Storage Solutions 2009 - 2010
Advanced Handling Systems, Inc. 2008 - 2009
Sanofi Pasteur 2004 - 2007
Engineering Excellence Inc 1997 - 2004
Mutual Mfg & Supply 1996 - 1997
Amko Plastics, Inc. 1993 - 1996
Skills
Sales, Account Management, New Business Development, Strategic Planning, Networking, Direct Sales, VoIP, Team Building, IT Strategy, Relationship Marketing, Cloud Computing, Critical Thinking, Telecommunications, Managed Services, Team Leadership, Sales Process, Data Center, MPLS VPN, Strategic Consulting, Logistics, Material Handling..., Pharmaceutical Sales, Emergency Services, Solution Selling, Problem Solving, Business Decision Making, Business Executives, Medical Devices, Operating Room, Organ Donation, Hospitals, Emergency Medicine, NREMT, Strategy, Business Development
Education
University of Kentucky
BA, Marketing
Cincinnati State Technical and Community College 2012 — 2013
NREMT-State of Ohio, Emergency Medical Technology/Technician (EMT Paramedic)
Tates Creek High School
Buncombe County Schools June 2014 - Present
Western Carolina University January 2012 - May 2014
Windstream Communications February 2004 - August 2008
Windstream Communications January 1998 - February 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Clinical Research, Analysis, Public Speaking, Team Building, Project Management
Education
Western Carolina University 2011 — 2014
Master's Degree, Communication Sciences and Disorders
Central Piedmont Community College 2007 — 2008
Associate's degree, Paralegal
Western Carolina University 1990 — 1994
Bachelor of Science (BS), History
Windstream Communications August 2014 - Present
Windstream Communications August 2013 - Present
Windstream Communications October 2012 - August 2013
Windstream Communications February 2012 - October 2012
Robert Half Technology October 2011 - January 2012
Spartanburg County Sheriff's Office May 2002 - August 2011
Cambar Software January 1997 - January 1999
Charleston Southern University January 1996 - January 1997
Charleston Southern University January 1995 - January 1996
Skills
CCNA, A+, Network+, Public Speaking, Cisco Technologies, VPN, Switches, Routers, Network Security, Wireless Networking, Troubleshooting, Active Directory, DHCP, Firewalls, Adtran, Netopia, Visio, Visual Basic, Windows Server, Spanish-speaking, VMware, VirtualBox, Security+, Python, Linux, mysql
Education
ECPI University 2010 — 2012
Bachelor of Science, Computer and Information Science; Network Security, Summa Cum Laude
USC Upstate 2001 — 2006
Bachelor of Science, Criminal Justice
Charleston Southern University 1995 — 1999
Associate, Computer and Information Science
Coyote Logistics November 2013 - Present
US Army November 2008 - November 2014
Windstream Communications May 2010 - September 2010
A+ Martial Arts January 2007 - January 2010
TWO MEN AND A TRUCK® May 2005 - September 2008
Kroger May 2002 - August 2004
Skills
Training, Leadership, Emergency Response to..., Strategic Planning, Records Management, Amateur Radio Operator, Microsoft Office, Weapons Handling, Cooking, Martial Arts, Bartending, Sales, Customer Service, Deliveries, Dispatching, Logistics Management, Weapons, Security Clearance, Marksmanship, Surveillance, First Aid, Military Training, Military Experience, Army, Exercises, Tactics, Military Operations, Combat, Military, Operational Planning, Defensive Driving, Reconnaissance, Logistics, COMSEC, Counterterrorism, National Security, Counterinsurgency, Explosives, Electronic Warfare, Briefing, Management, Executive Protection, Government Contracting, Enforcement, Security Training, Time Management, Crisis Management, Supervisory Skills, Personal Security, Firearms
Education
Chattahoochee Technical College 2013 — 2013
None, Business Administration and Management, General
Gilmer High School 2006 — 2007
Sequoyah High School 2002 — 2006
Degree
Windstream Communications November 2013 - Present
Alcon Nig. Ltd. August 2006 - July 2010
Skills
Java, Microsoft Office, SQL, Visual Basic, Eclipse, Network Engineering, VBScript, Visio, C#, Software Development, Databases, Programming, HTML, Windows, XML, Access, Visual Studio, CSS, PowerPoint, Customer Service, Microsoft Excel
Education
Central Connecticut State University 2011 — 2013
Master of Science (MS), Computer Information Technology
worldwide Staffing, Inc January 2015 - Present
Accurate Staffing March 2011 - August 2012
Windstream Communications April 2007 - March 2011
Skills
Microsoft Word, Microsoft Excel, Customer Satisfaction, Customer Retention, Customer Service, Recruiting, Payroll, Order Management, Temporary Staffing, Employee Relations, Screening Resumes, Outlook, Team Leadership, New Hire Orientations, New Hire Training, New Hire Paperwork
Education
Central Piedmont Community College
Associate’s Degree, Business Administration and Management, General
Habersham Central High School 1999 — 2003
Diploma, Habersham Central High School
S.O. By Jade October 2012 - Present
S.O. By Jade October 2012 - Present
Windstream Communications September 2012 - Present
Verizon Wireless December 2008 - August 2012
Alley Cat December 2006 - December 2008
Education
Catawba College
Bachelor of Business Administration (B.B.A.), Management/ Marketing
Windstream Communications September 2009 - Present
Northland Communications January 2008 - September 2009
Choice One Communications 2001 - 2007
AT&T 1997 - 2001
ACC Long Distance 1993 - 2001
Skills
Hosted Services, MPLS, T1, Managed Services, Unified Communications, Telephony, Solution Selling, Marketing, VoIP, PRI, Co-location, Ethernet, Long Distance, Telecommunications, SIP Trunking, SIP, WAN, IP
Education
Cazenovia College 1985 — 1987
Cazenovia College 1985 — 1987
Time Warner Cable Business Class September 2013 - Present
Rural Health Telecom March 2013 - August 2013
Windstream Communications October 2011 - March 2013
Mitel July 2010 - October 2011
One Communications January 2009 - June 2010
One Communications January 2003 - January 2009
Choice One Communications 2001 - 2008
Skills
Optical Fiber, IP PBX, SIP Trunking, MPLS, Unified Communications, Telephony, Co-location, Managed Services, Hosted Services, DSL, VoIP, SIP, Ethernet, Internet Services, IP, T1, Solution Selling, PRI, Long Distance, Telecommunications, Cisco Technologies, Direct Sales, Selling, Cloud Computing, Data Center, Fiber Optics, WAN, Broadband, Metro Ethernet, Wireless, Avaya, Network Design, Sales Engineering, LAN-WAN, Video Conferencing, Channel Partners, ATM networks, Call Centers, Frame Relay, TDM, Cabling, DWDM, Network Architecture, Networking, MPLS VPN, VPN, Wireless Networking, IVR, Switches, Computer Network...
Education
Grace Theological Seminary 1976 — 1980
Cedarville University 1971 — 1975
BA, Bible Comprehensive
Windstream Communications December 2010 - February 2013
Verizon Wireless (formerly Alltel Communications) November 2005 - October 2009
Alltel Communications December 2001 - November 2005
Roadhouse Grill August 2000 - January 2002
Skills
Access, Customer Experience, Account Management, Customer Retention, Customer Satisfaction, Customer Service, Data Analysis, Data Entry, Financial Services, Invoicing, Microsoft Office, Negotiation, PeopleSoft, Process Improvement, Process Scheduler, Public Speaking, Sales, Sales Process, Salesforce.com, Selling, Telecommunications, Time Management, Training
Education
Central Piedmont Community College 2008 — 2011
Associates degree
Catawba College 1999 — 2000
Lakeview High School 1995 — 1999
VerTek, LLC January 2015 - Present
Cable Management, Inc January 2014 - Present
CCI Systems, Inc November 2013 - January 2014
Windstream Communications April 2013 - October 2013
Alpha Technologies September 2012 - April 2013
Telecommunications Innovations, LLC December 2006 - September 2012
Environmental Education Associates April 2010 - August 2011
UPC Broadband 2000 - 2006
Mastec North America 1998 - 2000
Third Millennium, LLC 1996 - 1998
Skills
Telecommunications, Mergers, Customer Satisfaction, Broadband, Contract Negotiations, New Business Development, Contract Negotiation, Operations Management, Business Development, Fiber Optics, VoIP, Management, Leadership, Optical Fiber, Budgets, Wireless, Team Building, Wireless Networking, Training, Project Management, Marketing, RF, Continuous Improvement, Program Management, Vendor Management, Mergers & Acquisitions, Outsourcing, Customer Service, Strategic Planning, IP, Human Resources, Cross-functional Team..., Networking, Change Management, Team Leadership, Strategy, Ethernet, Product Management, Call Centers, Sales Management, Mobile Devices, Process Improvement, Integration, Network Design, Start-ups, P&L Management, IPTV, Strategic Partnerships, Unified Communications, Managed Services
Education
City University of New York 1973 — 1977
BA, Television/Radio
EDA January 2014 - Present
Terrell 6 Sigma Associates May 2012 - Present
WindStream Communications August 2011 - Present
Clearwire September 2009 - January 2010
Farmers Insurance April 2007 - March 2008
Florida Insurance Specialists October 2005 - April 2007
Skills
Software Testing Life..., Project Management, Root Cause Analysis, Leadership, Microsoft Office, Social Media Marketing, Email Marketing, Six Sigma, FMEA, Testing, Telecommunications, Research, Sales, Strategic Planning, OLAP, Software Quality..., SQL Server Management..., Data Quality, Microsoft SQL Server, Lean Six Sigma Black..., SQL, Failure modes and..., Microsoft Excel, sql server analysis..., Editing, PowerPoint, Eli Terrell, MySQL, ETL Tools
Education
University of Central Florida 2002 — 2004
2004, Organizational & Interpersonal Communications
Norwood Technologies 2012 — 2012
ISTQB Software Testing Certification, Software Testing, A
Central Piedmont Community College 2012 — 2012
Lean Six Sigma Black Belt, Corporate and Continuing Education
Florida State College of Jacksonville 2000 — 2002
Associate of Arts (A.A.), General Studies
Windstream Communications April 2012 - Present
Windstream Communications April 2012 - September 2013
Digitel Corporation September 2008 - March 2012
Telegration Associates January 2005 - August 2008
RCO Solutions, Inc January 1996 - January 2004
Interworld Communications January 1994 - January 1996
BellSouth 1987 - 1992
BellSouth 1987 - 1992
Bellsouth Technology Solutions 1987 - 1992
Skills
Business Networking, Motivating Others to..., Client Satisfaction &..., Attention to Detail, Integrity & Good..., Connecting with Others, Unified Communications, Community Outreach, Cisco Call Manager, Avaya PBX, Carrier Ethernet, Strategic Thinking, Attention To Detail, Team Leadership, VoIP, Wireless, Managed Services, Avaya, Cisco, Telephony, Consultative Selling, Solution Selling, Direct Sales, Telecommunications, Account Management, Key Account Management, Sales Operations, Cloud Computing, Professional Services, Selling, Business Development, New Business Development, Action, Cisco Technologies, Customer Satisfaction, Sales
Education
Clemson University 1982 — 1986
Bachelor of Science, Industrial Management; Marketing Concentration, 3.4
Lakeside High School, Atlanta 1977 — 1982
ADTRAN November 2014 - Present
Time Warner Cable June 2013 - November 2014
Windstream Communications March 2012 - June 2013
Windstream Communications October 2007 - March 2012
Hargray Communications November 2009 - February 2011
Windstream Communications, INC September 2001 - November 2009
CT Communications INC January 1999 - September 2007
Skills
Ethernet, Network Engineering, DWDM, DSL, Network Design, Metro Ethernet, VoIP, LAN-WAN, Fiber Optics, Cisco Technologies, Carrier Ethernet, DS3, TDM, Telephony, Adtran, Broadband, Troubleshooting, DSLAM, TCP/IP, Wireless, T1
Education
MEF-CECP Certification 2013 — 2013
Certification, Carrier Ethernet
Catawba College 2005 — 2008
Bachelor, Business Administration, Information Systems
Southern Alamance High School 1989 — 1992
High School/Secondary Diplomas and Certificates
Sugar Creek Brewing Company March 2015 - Present
Second Brick Technologies September 2014 - March 2015
Say Something Marketing May 2014 - September 2014
Whisky River Charlotte October 2013 - May 2014
Whisky River Charlotte October 2012 - October 2013
Whisky River Charlotte September 2012 - October 2013
Windstream Communications November 2011 - 2012
Charlotte Checkers January 2011 - June 2011
Mitec via Atlantic Services Group Inc June 2010 - May 2011
Parking Services October 2009 - May 2010
Skills
Sales, Social Media Marketing, Event Planning, Event Management, Marketing Communications, Facebook, Sales Management, Marketing, Team Leadership, Management, Salesforce.com, Social Networking, Email Marketing, Social Media, Sales Process, Training, Public Relations, Direct Sales, Sales Presentations, Digital Marketing, Event Organization, Leadership, Communication, Communication Skills, Creative Writing, Microsoft Office, Presentations, Organization, Event Marketing, Social Media Strategist, Social Media Consulting, Lead Generation, Brand Management, Online Marketing, Content Marketing, Social Media Blogging, Twitter, Facebook Marketing, Linkedin Marketing, Community Management, Content Management, SEO
Education
Central Piedmont Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration; Marketing and Retailing, 3.8
University of North Carolina at Charlotte 2007 — 2013
Public Relations, Advertising, and Applied Communication
2005-2007 University of Minnesota 2005 — 2007
Agricultural Business and Food Management
St. Croix Central High School 2001 — 2005
High School Diploma
Nuvisions/ MST Broadband & Telephony May 2015 - Present
Windstream Communications April 2013 - May 2015
Transbeam April 2012 - April 2013
EarthLink Business 2010 - 2012
Skills
Managed Services, VoIP, Telecommunications, Solution Selling, Unified Communications, MPLS, Telephony, Direct Sales, Cloud Computing, IP, Account Management, Wireless, Ethernet, Salesforce.com, Data Center, SIP Trunking, Co-location, SIP, Strategic Partnerships, Networking, T1, Channel Partners, Mobile Devices, Hosted Services, WAN, Avaya, Network Design, Sales Process, Security, Optical Fiber, Virtualization, Vendor Management, Product Management, Video Conferencing, Pre-sales, Computer Network..., Internet Services, CRM, Sales Management, Cold Calling, Business Development, Lead Generation, Broadband, Management, Customer Service
Education
City University of New York-John Jay College of Criminal Justice 2005 — 2007
Bachelor's degree, Criminology
Headwall Photonics February 2015 - Present
Windstream Communications November 2013 - February 2015
IBM September 2010 - November 2013
Harpers Data Services January 2005 - September 2010
UBA, PeacePlayers International August 2003 - December 2005
Clark University 2001 - 2003
Skills
Cognos, Social Media, Basketball, Business Analytics, Salesforce.com, Management, Team Leadership, Training, Solution Selling, Account Management, Strategic Planning, Microsoft Excel, Microsoft Office, Business Intelligence, Nonprofits, Event Planning, SPSS, Higher Education, Analytics, Cloud Computing, Customer Service, SaaS, Public Speaking, PowerPoint, Program Management, Business Analysis, Coaching, Business Development, Research, Event Management, Sales, CRM, Data Analysis, Teaching, Leadership, Marketing, Access
Education
Clark University
MBA Candidate
Clark University 1998 — 2001
Bachelor of Arts (B.A.)
The Catholic University of America 1997 — 1999
St. Bernard's Central Catholic High 1993 — 1997
First Security Bank May 2014 - Present
Vantiv September 2013 - May 2014
Elavon, Inc. May 2011 - October 2013
Windstream Communications April 2010 - May 2011
Skills
Account Management, B2B Sales, Contract Negotiation, Solution Selling, Direct Sales, B2B, Customer Service, Team Building, Coaching, New Business Development, Sales, Salesforce.com, Customer Retention, Selling, Cold Calling, Sales Process
Education
Centre College 2006 — 2010
Bachelor of Science (BS), Psychology
Centre College 2006 — 2010
Bachelor's degree, Psychology
Blessed Trinity HS
Windstream Communications March 2011 - Present
PAETEC March 2009 - March 2011
DJM EQUIPMENT INC/BOBCAT OF THE FINGERLAKES November 2006 - March 2009
Milton CAT May 2005 - November 2006
Skills
Sales Operations, Solution Selling, Management, Training, Sales, Direct Sales, Account Management
Education
Cazenovia College
Bachelor's degree, Business Administration and Management
BackWoods Wireless November 2005 - Present
Windstream Communications October 2008 - September 2015
Windstream Hosted Solutions December 2011 - July 2012
PAETEC October 2008 - December 2011
Bluemont Networks July 2006 - October 2008
Kelly Services June 2004 - June 2006
GCML Group April 2004 - June 2004
Albright Learning Center October 2003 - January 2004
Solution Technology June 1995 - June 2002
Vendtron, Inc. September 1991 - May 1995
Skills
Network Security, VoIP, Security, Network Design, Telephony, SIP, Managed Services, Network Engineering, Telecommunications, Watchguard, Infrastructure, IP, TCP/IP, Asterisk, QoS, Cisco Technologies, Ethernet, Networking, Fixed Wireless, Wireless, Wireless Networking, Routing, Firewalls, Troubleshooting, Routers, Servers, Cloud Computing, Video Production, Network Administration, Hardware, DHCP, Mobile Devices, Network Architecture, VPN, Project Management, MPLS, System Administration, DNS, Technical Support, Switches, OS/2, System Architecture, Budgets, Audio Engineering, Data Center, WAN, LAN-WAN, E-Learning, WiFi, Integration
Education
Florida Atlantic University 1974 — 1976
Bachelor of Applied Science, Computer Systems
Brooklyn College 1972 — 1974
Computer Science
Abraham Lincoln High School 1969 — 1972
Academic, Academic
Verizon Wireless 2014 - Present
Windstream Communications November 2011 - 2014
AT&T February 2009 - October 2011
AT&T October 2007 - December 2008
Cingular July 2006 - December 2006
AT&T Mobility January 2005 - December 2005
Skills
Network Design, UMTS, Software Documentation, Visio, Troubleshooting, Wireless Networking, Networking, ATM networks, Management, SS7, Access, Databases, Telecommunications, LTE, Granite, Wireless, Cellular Communications, IP, VoIP, Telecommunications...
Education
Central Washington University 1977 — 1979
BS, Aerospace Management
Green River Community College 1975 — 1977
AA, Air Traffic Controller
Windstream Communications December 2011 - Present
ADC/Tyco Electronics October 2010 - December 2011
Telamon Corporation July 2009 - December 2010
Alcatel-Lucent October 2007 - July 2009
Emerson Network Power February 2004 - October 2007
LUCENT TECHNOLOGIES July 1999 - July 2003
Skills
SDH, DWDM, Telecommunications, AutoCAD, Bill of Materials, EF&I, Metasolv M6, CTM/CTC, Remedy Ticketing System, FPQ, MOP, OSP Engineering, NOC Analyst, Detail Engineering, SONET, Footprints
Education
City University of New York City College
BE, Electrical Engineering
Windstream Communications July 2011 - Present
PAETEC April 2010 - November 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Leadership
Education
Central Piedmont Community College 2011 — 2013
Windstream Communications August 2013 - Present
CALLTELE, INC January 2011 - May 2013
Midtown Athletic Club Bannockburn November 2007 - January 2011
Skills
Account Management, Sales Management, Solution Selling, New Business Development, Sales, Salesforce.com, Sales Process, Unified Communications, Marketing, Networking, Telecommunications, Direct Sales, Cloud Computing, Selling, Coaching, B2B, Managed Services, VoIP, Leadership, Security, MPLS
Education
Carthage College 1999 — 2003
Liberal Arts
Lake Zurich High School 1995 — 1999
Diploma, All
Urstylist August 2008 - Present
Windstream Communications May 2012 - January 2013
Quench USA, Inc. March 2005 - July 2008
Skills
Public Speaking, Microsoft Office, Research, Microsoft Excel, Customer Service, Teamwork, Social Media Marketing, Leadership, Management, Training, Team Building, Sales, Legal Research, Legal Writing, Marketing, Social Networking, Public Relations, Social Media, Westlaw
Education
University of North Carolina at Charlotte 2012 — 2014
Bachelor of Arts (BA), Political Science and Government
Queens University of Charlotte 2009 — 2012
Central Piedmont Community College
Windstream Communications January 2014 - Present
R.L. Kunz Inc March 2012 - June 2013
Twin City Fan May 2011 - March 2012
Delta Air Lines June 2010 - August 2010
Clarkson University May 2009 - August 2009
3M May 2008 - August 2008
Maplewood, MN May 2008 - August 2008
Skills
HVAC, Microsoft Excel, Adobe Creative Suite, MIG welding, OS X, TIG welding, Fans, dust collection, Fire Suppression, Social Networking, Purchasing, Research, Project Management, Sales, Welding, MIG Welding, Engineering
Education
Clarkson University 2006 — 2011
IE, Engineering/Business
Bank of America December 2013 - August 2015
Celgard September 2011 - December 2013
Microsoft August 2011 - October 2011
Novant Health March 2011 - May 2011
ACN May 2008 - December 2010
Windstream Communications 2008 - 2009
GreenPoint Mortgage September 1990 - February 2007
Skills
SharePoint, Active Directory, Troubleshooting, Windows Server, Microsoft Office, Access, Windows, Project Management, Visio, Windows 7, Customer Service, Microsoft SQL Server, Training, Remedy Administration, Networking, Help Desk Support, InfoPath, Software Documentation, Databases, Hardware, Information Technology, Management, Operating Systems, System Deployment, Technical Support, XP, Leadership, Team Building, Strategic Planning, Public Speaking
Education
Logos Christian College 1996 — 1999
Associates, Theology
Central Piedmont Community College 1985 — 1987
Myers park high school 1983 — 1985
Wells Fargo September 2014 - Present
Killingsworth Environmental May 2012 - October 2012
Wells Fargo October 2010 - June 2011
Windstream Communications August 2008 - March 2010
The Home Depot February 2004 - March 2008
Office Depot October 1997 - August 2002
Skills
Administrative..., Customer Service, Microsoft Excel, Outlook, Teaching, Early Childhood..., Sales Support, Telecommunications, Microsoft Office, Microsoft Outlook, Microsoft Word, Event Planning, Office Equipment..., Business Travel, Multi-tasked, Research, Banking, Ordering Office Supplies, Data Entry, Time Management, Leadership, Software Documentation, Sales, Team Building, Call Centers, Customer Satisfaction, Budgets
Education
Central Piedmont Community College 2013 — 2018
Associate's degree, Business Administration, Management and Operations
CPCC 2013 — 2013
EDU 119, Early Childhood Education and Teaching, 3.5
Central Piedmont Community College 1998 — 1999
G.E.D., General Studies
Garinger High School 1987 — 1990
Union Pacific Railroad August 2012 - Present
Union Pacific Railroad January 2011 - August 2012
Windstream Communications May 2009 - August 2009
Skills
Negotiation, Sales, Data Analysis, Logistics, Management, Cross-functional Team..., Marketing Strategy, Transportation, Strategic Planning, Team Building, Project Management, Customer Service, Microsoft Office, Direct Marketing, Eviews, Competitive Analysis, Digital Marketing, MySQL, Open Office, Product Management
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2016
Master of Business Administration (MBA), with concentrations in Marketing, Information Systems, Strategy, and Organizational Behavior
University of Nebraska-Lincoln 2007 — 2010
Bachelor of Science (B.S.), Marketing and Management Information Systems
Austin Powder Company October 2014 - Present
Windstream Communications April 2012 - October 2014
Data Sciences International May 2006 - January 2011
Aztec Developments 1997 - 2005
Gould Instruments 1995 - 1997
Loral Defense Systems 1987 - 1992
Computer Task Group 1987 - 1992
Skills
Testing, Software Documentation, Troubleshooting, Software Development, System Administration, Technical Support, Software Engineering, Networking, Databases, Hardware, Unix, Programming, Routers, Wireless, Ethernet, Process Improvement, Help Desk Support
Education
Central Michigan University 1983 — 1984
B.S., Computer Science
Western Michigan University 1980 — 1983
Digital System Engineering
Delta College 1978 — 1980
A.S., Pre-Engineering
Bay City Western 1975 — 1978
One Communications October 2013 - Present
IPC Communications 2011 - October 2013
Windstream Communications May 2008 - May 2011
Windstream Communications May 2007 - May 2008
AT&T Mobility November 2006 - May 2007
Moorehead Communications April 2003 - October 2006
Skills
Sales Management, Account Management, Telecommunications, New Business Development, Marketing Strategy, VoIP, Leadership, Direct Sales, Solution Selling, Selling, Sales Process, Sales Operations, Enterprise Software, B2B, Business Development, CRM, Call Centers, Channel Partners, Cloud Computing, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Key Account Management, Lead Generation, Managed Services, Management, Mobile Devices, Networking, Product Management, Product Marketing, Professional Services, Retail, SaaS, Sales, Sales Presentations, Salesforce.com, Start-ups, Strategic Partnerships, Team Leadership, Unified Communications, Wireless, Telephony, MPLS, P&L Management, Strategy, SIP, Broadband, Co-location
Education
Ivy Tech Community College 1999 — 2001
Mechanical Engineering
Manchester Community College 1998 — 1999
Architectural Engineering
Chowan University 1996 — 1998
Graphic Design
Cogent Communications May 2014 - Present
Windstream Communications March 2011 - May 2014
XO Communications March 2001 - March 2011
Skills
New Business Development, Customer Satisfaction, Start-ups, Managed Services, Sales Process, Solution Selling, Wireless, Direct Sales, Account Management, Selling, Salesforce.com, Sales Management, Mobile Devices, Business Development, Product Management, Cloud Computing, Wholesale Carrier, Networking, Optical Fiber, Wholesale, Co-location, Carrier Services, Carrier Development, Data Center, IPv6, IP Transit, Private Cloud, VPLS, Carrier Ethernet, Bandwidth, Connectivity, VoIP, SIP, SIP Trunking, Internet, International..., Backup Solutions, Hosted Services, Telecommunications, Carriers, MPLS, Unified Communications, Routing, Metro Ethernet, Telephony, Ethernet, PRI, IP, Internet Services, T1
Education
City University of New York-College of Staten Island 1989 — 1991
BS, Electrical Engineering
City University of New York City College
Bachelor of Applied Science (B.A.Sc.), Electrical, Electronics and Communications Engineering
Windstream March 2015 - Present
Windstream Communications January 2014 - Present
Windstream Communications July 2012 - January 2014
AT&T November 2010 - July 2012
Mauldin & Associates 2008 - 2010
Skills
Internal Sales, Pay Close Attention to..., Time Management, Industrious, CAD, Microsoft Word, PowerPoint, Telecommunications..., Sales, Account Management, Leadership, Sales Process, Telecommunications, Sales Management, Call Centers, Customer Retention, Sales Operations, Team Building, Solution Selling, CRM, Team Leadership, Customer Service
Education
Central Piedmont Community College 2004 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
David W. Butler High School 2000 — 2004
Central Piedmont Community College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
TechOptics INC March 2014 - Present
Holiday Retirement April 2013 - March 2014
Comcast Business Class April 2012 - March 2013
Windstream Communications January 2010 - April 2012
Advantage Sales & Marketing October 2008 - October 2009
Skills
Consultative Selling, Account Management, Data Center, MPLS, Teaching, Solution Selling, Telecommunications, Mitel, Avaya, Nortel, Marketing Strategy, Product Marketing, Email Marketing, Customer Retention, Customer Service, Customer Satisfaction, Hunting, Expos, Trade Shows, Social Networking, Pricing Strategy, Strategic Planning, Negotiation, Unified Communications, B2B, Sales Presentations, Salesforce.com, Direct Sales, Lead Generation, Marketing, Selling, Retirement Communities, Sales, Cold Calling, Seniors, New Business Development, Management
Education
Chattahoochee Technical College 1999 — 2001
Business Management
Aon Hewitt July 2014 - Present
Windstream Communications January 2013 - June 2014
Time Warner Cable Business Class February 2008 - May 2011
Bellsouth July 2003 - June 2007
Education
Central Piedmont Community College 2000 — 2001
Informational Technology (pending)
Trident Technical College 1993 — 1994
General Studies
Windstream Communications September 2014 - April 2015
Clearview Networks July 2013 - June 2014
Time Warner Cable November 2011 - May 2013
Bloomberg LP October 2005 - November 2011
GSN (formerly Game Show Network) March 2002 - October 2005
Clear Channel Entertainment January 2000 - November 2001
Related Companies 1998 - 1999
Skills
Strategy, Digital Marketing, Management, Leadership, Strategic Partnerships, Sales, Marketing Strategy, New Media, Business Development, Account Management, Digital Media, B2B, Contract Negotiation, Networking, Strategic Planning, Social Media Marketing, Salesforce.com, Cloud Computing, Product Marketing, Mentoring, Budgets, Competitive Analysis, Television, New Business Development, CRM, Customer Retention, Social Networking, Vendor Relationships, Microsoft Office, Coaching, Final Cut Pro, Broadcast, Customer Acquisition, Video, Marketing Communications, Customer Satisfaction, PowerPoint, Video Production, Negotiation, Logic Pro, Wordpress, Online Marketing, Advertising, Video Editing, VOD, Retail, Customer Service
Education
University of North Carolina at Charlotte 2015 — 2017
Marketing Analytics, Business, Management, Marketing, and Related Support Services
Central Piedmont Community College 2013 — 2014
Associate of Arts (AA), Marketing Analytics, Business Economics, 3.5 GPA
Christ the King Regional High School
Fiorello H. Laguardia School of Performing Arts
Drama
Procella Consulting August 2013 - Present
Heather Helps May 2014 - May 2015
Not About Business June 2014 - July 2014
The Worlds Imports July 2013 - January 2014
Lumiere Consulting, Inc January 2012 - September 2012
Windstream Communications November 2010 - November 2011
Skills
Marketing Communications, Direct Sales, Sales Management, Customer Satisfaction, Account Management, Team Management, Work in A Fast Paced..., Marketing, Management Consulting, Business Intelligence, Lead Generation, Sales Process, B2B, Market Planning, CRM, Strategy, Business Development, Sales Presentations, Business Planning, Marketing Strategy, Team Building, Product Management, Small Business, Social Media Marketing, Business Strategy, Marketing Management, Start-ups, Cross-functional Team..., Advertising, Training, Coaching, Social Networking, Customer Experience, Entrepreneurship, Cold Calling, Leadership Development, Vegetarian Cooking, Nutrition Education, Nutritional Counseling, Diet Planning, Ready Meals, Baking, Personal Chef Services
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Johnson & Wales University 2008 — 2010
Bachelor's Degree, Foreign Gourmet and Molecular Gastronomy
Central Piedmont Community College 2006 — 2009
Associate's degree, Business/Corporate Communications
Comcast Spotlight June 2015 - Present
ADP HR/BPO Comprehensive Services 2015 - June 2015
Dex Media October 1999 - 2014
AT&T February 2007 - August 2007
Windstream Communications 2007 - 2007
Skills
Sales Management, Advertising, Selling Skills, Public Speaking, Business Coaching, Business Acquisition, Local Search, Cold Calling, Lead Generation, Salesforce.com, Online Advertising, Sales Presentations, Sales Process, B2B, SEM, Account Management, Direct Mail, New Business Development, Direct Sales, Search Advertising, Marketing, Advertising Sales
Education
Clarion University of Pennsylvania 1994 — 1999
Bachelors of Science, Communications
Four Corners Alliance Group December 2014 - Present
ReBois Properties, LLC October 2014 - Present
Red Ventures March 2011 - November 2014
Red Ventures September 2010 - March 2011
Aerotek July 2010 - September 2010
Windstream Communications September 2008 - January 2010
Skills
Account Management, Leadership, Social Networking, New Business Development, Time Management, Music, Marketing, Sales, Social Media, Singing, Customer Service, Sales Management, Direct Sales, Team Building, Social Media Marketing, Private Money, Real Estate Investor, Public Relations, Customer Retention, Business Development, Direct Marketing, CRM, Strategic Planning, Marketing Communications, Small Business, Customer Satisfaction, Management, Public Speaking, Entrepreneurship, Marketing Strategy, Training, Team Leadership, B2B, Leadership Development, Facebook, Online Marketing, Advertising, Blogging, Networking, Lead Generation, Email Marketing, Research, Event Planning, Online Advertising, SEO, Coaching, Product Marketing, Event Management
Education
Central Piedmont Community College 2009 — 2011
Marketing/Marketing Management, General
University of North Carolina at Chapel Hill 2001 — 2005
Psychology
ScanSource May 2014 - Present
Windstream Communications August 2012 - May 2014
Windstream Communications February 2010 - August 2012
NuVox (now Windstream) February 2008 - February 2010
NuVox (now Windstream) September 2006 - February 2008
NuVox (now Windstream) May 2005 - August 2005
Skills
Marketing Communications, Lead Generation, B2B, Telecommunications, Advertising, Management, Public Relations, Marketing Strategy, Corporate Communications, Social Media, Direct Sales, Team Building, Strategic Planning, Strategic Partnerships, Digital Marketing, Digital Media, Sales Productivity, Sales Incentives, Field Marketing, Culture Change, Organizational Culture, ROI Strategies, Increasing ROI, Content Development, Content Strategy
Education
Clemson University 2002 — 2006
Bachelor of Arts, Communications, Marketing, Social Sciences
Clemson University
Bachelor of Arts (B.A.)
Windstream Communications March 2014 - Present
Unemployed February 2003 - March 2014
Unemployed July 2000 - March 2014
Windstream Communications July 2000 - March 2014
Skills
Business Analysis, Database Administration, Account Management, Contract Negotiation, Data Analysis, Analysis, Financial Modeling, SQL, Employee Training, Contract Management, Event Planning, Project Management, Databases, Requirements Analysis, Telecommunications, Financial Analysis, Analytics, Vendor Management, LeaseNet System..., Inventory Management, Chiropractic..., Supply Requisition, Office Management, Supervisory Skills, Research, Account Reconciliation, Design Thinking, Mergers & Acquisitions
Education
Central Texas College 1997 — 1999
English Language and Literature, General
Plaucheville High School 1968 — 1978
Aruba Networks March 2013 - Present
Windstream Communications March 2012 - March 2013
Cox Business July 2004 - March 2012
Skills
Wireless Networking, Wireless Security, Cloud Computing, Routers, Account Management, Business Strategy, New Business Development, Hospitality Industry, Enterprise Architecture, Data Center
Education
Clark College
USAble Life August 2015 - Present
Windstream Communications September 2014 - August 2015
Tau Kappa Epsilon Fraternity June 2012 - June 2014
Ring Container Technologies February 2011 - January 2012
Skills
Leadership, Leadership Development, Microsoft Office, Microsoft Excel, Public Speaking, Volunteer Management, Nonprofits, Customer Service, Microsoft Word, PowerPoint, Data Analysis, Student Development, Risk Management, SAS Programming, Statistical Data...
Education
University of Arkansas at Little Rock 2014 — 2015
Graduate Certificate, Applied Statistics, 4.0
Christian Brothers University 2007 — 2011
B.S., Engineering Management, Packaging
Marine Corps Officer Candidates School 2010 — 2010
Catholic High School for Boys 2003 — 2007
High School Diploma
BB&T June 2013 - Present
Windstream Communications May 2007 - June 2013
PAETEC April 2006 - June 2007
USLEC April 2001 - April 2006
AT&T April 2000 - April 2001
US Army March 1997 - April 2000
US Army May 1994 - March 1997
US Army November 1992 - March 1994
Skills
Switches, MPLS, VoIP, T1, Computer Network..., Network Design, WAN, BGP, IP, Juniper, Cisco Technologies, Ethernet, MPLS VPN, Routing, OSPF, Wireless, Team Leadership, CCDA, HP Accredited..., ShoreTel, Juniper Switches, Microwave, IP Multicast, ITIL Certified, Incident Management, Project Management, Management, Data Center, LAN-WAN, Communication Skills, Mentoring, Business Analysis, Employee Management, Unified Communications, Telecommunications, ITIL, Disaster Recovery, Troubleshooting, IT Service Management, Network Infrastructure, Integration, Interviews, Process Improvement, Routers, Frame Relay, VPN, Networking, Managed Services, Telephony
Education
Central Piedmont Community College 2011 — 2011
Project Management/Business Analysis
ECPI College of Technology 2003 — 2005
Diploma, IT/Networking
US Army Signal School 1992 — 1995
Telecommunications
Glenn Hills High School
Windstream April 2015 - Present
Windstream Communications February 2014 - Present
BlueStream Professional Services August 2013 - Present
Verizon Wireless February 2009 - December 2011
Alltel Wireless January 1999 - February 2009
Alltel Communciations 1994 - 1999
Alltel November 1984 - January 1994
Skills
Teamwork, Wireless, Telecommunications, Project Management, VoIP, Testing, Networking, Switches, Management, Routing, Salesforce.com, Leadership, Optical Fiber, Cellular Communications, LTE, Ethernet
Education
Central Piedmont Community College 1994 — 2000
Business
Spahn and Associates November 1984 - Present
Windstream Communications May 2012 - September 2013
First Data Corporation May 2011 - December 2011
Savvis May 2011 - September 2011
MachineryLink May 2011 - June 2011
Dahl Consulting November 2010 - April 2011
Wipro Technologies April 2010 - August 2010
Siemens March 2003 - December 2009
AEGON April 2008 - January 2009
Gateway July 2005 - December 2008
Skills
Documentation, Proposal Writing, Editing, Strategic Planning, Writing, Content Management, Technical Communication, Management, Newsletters, Software Documentation, Research, Instructional Design, Technical Writing, Web Content, Cloud Computing, Product Management, Technical Documentation, Copy Editing, Online Help, Manuals, RoboHelp, Change Management, Project Management, Training, FrameMaker, Quality Assurance, Start-ups, Adobe Acrobat, E-Learning, CRM, Program Management, Proofreading, SaaS, Content Development, Copywriting, Marketing
Education
University of Iowa 1985 — 1990
Master's, Expository Writing
Black Hawk College 1980 — 1982
AAS, Electronics
Clarke University 1968 — 1972
BA, English
Century 21 Shaw Realty August 2015 - Present
EarthLink Business March 2014 - August 2015
Windstream Communications April 2009 - March 2014
IVANS 2008 - 2009
XO Communications 2008 - 2009
Deltacom 2008 - 2008
Deltacom 2005 - 2007
IBM & AT&T 1990 - 1997
Skills
VPN, Security, Managed Services, MPLS, SIP, WAN, Call Centers, LAN-WAN, Cloud Computing, Telecommunications, Video Conferencing, Long Distance, Data Center, Switches, Disaster Recovery, Unified Communications, Networking, Hosted Services, VoIP, Network Design, SaaS, Telephony, Solution Selling, Co-location, SIP Trunking, IP, Wireless, Ethernet, Direct Sales, Professional Services, T1, Metro Ethernet, Channel Partners, Cisco Technologies, Avaya, Salesforce.com, Selling, PRI, Sales Process, Network Architecture, MPLS Networking, Internet Services, Strategic Partnerships, Private Line, Broadband, Sales Engineering, DSL, Cold Calling, Wireless Networking, Optical Fiber
Education
City University of New York 1982 — 1986
BA, Business
Northwest Georgia Healthcare Partnership May 2015 - Present
Windstream Communications March 1997 - May 2015
It Works Global 2013 - 2013
Skills
Consultative Selling, Telecommunications, Call Center, Sales Process, Unified Communications, Customer Service, Troubleshooting, Retail, Problem Solving, Selling, Call Centers, Account Management, Sales, Customer Satisfaction, Sales Operations, Customer Retention, Sales Management, Direct Sales, Team Leadership, VoIP, Leadership, Team Building, Training, Solution Selling
Education
Chattanooga State Community College
Associate of Science (AS), Legal Assistant/Paralegal
Fulton Communications a Vertical Company November 2010 - Present
Windstream Communications November 2008 - December 2010
ReachLocal, Inc. January 2007 - August 2008
Network Telephone, Talk America, Cavalier Telephone and TV April 2003 - December 2006
Edge Connections 1999 - 2002
Skills
MPLS, Telecommunications, Sales, Sales Management, Public Speaking, Carrier Selection, Business Performance..., Performance Metrics, Metro Ethernet, Team Building, Network Design, Winning Teams, Telephony, Managed Services, Management, VoIP, Selling, SIP, Start-ups, Unified Communications, T1, Co-location, Call Centers, Sales Process, SIP Trunking, Solution Selling, Direct Sales, Sales Presentations, Customer Satisfaction, Hosted Services
Education
Christopher Newport University 1991 — 1996
Music Performance, Jazz Percussion Performance
University of Oklahoma
Windstream Communications June 2015 - Present
Windstream Communications February 2012 - June 2015
Windstream Communications August 2010 - February 2012
Windstream Communications July 2006 - August 2010
Alltel Communications Inc. February 1994 - June 2006
Dept. of Computer Science, CWRU, Cleveland, Ohio October 1991 - July 1993
Dept. of Computer Science, IIT Chennai, India August 1988 - August 1991
Skills
M6 (aka MSS, Metasolv..., XML, AJAX, DHTML, RDBMS, Telecommunications, Offshore Software..., Offshore Outsourcing, Offshore Management, Program Management, Testing, Solution Architecture, Enterprise Software, Oracle, Process Improvement, Vendor Management, Management, SQL, Databases, Oracle HR, Software Development, SOA, Project Management, Team Leadership, Cloud Computing, Analysis, Leadership, Software Documentation, Troubleshooting, Unix, Software Engineering, PL/SQL, Integration
Education
Case Western Reserve University 1991 — 1994
MS, Computer Science
PSG College of Technology 1985 — 1989
BS, Computer Science
Bethesda Lutheran Communities March 2014 - Present
Grande Cheese Company March 2012 - March 2014
Windstream Communications July 2008 - April 2012
Norlight Telecommunications July 2005 - July 2008
Network and Telecom Consulting December 2004 - July 2005
VCPI January 1999 - December 2004
Metavante(M&I Data Services) July 1992 - January 1999
Education
Cardinal Stritch University 2013 — 2015
Bachelor of Business Administration (BBA)
Waukesha County Technical College 1983 — 1985
Electronic Technology
University of Wisconsin-Milwaukee 1981 — 1983
Engineering
Windstream Communications, Inc. May 2012 - Present
Windstream Communications December 2010 - May 2012
Norlight Telecommunications August 2006 - December 2010
Time Warner Telecom November 1999 - May 2003
Skills
CISSP, Telecommunications, MPLS, VoIP, T1, Data Center, Cisco Technologies, IP, WAN, Computer Network..., Managed Services, Ethernet, Troubleshooting, Routers, Switches, Telephony, Cross-functional Team..., BGP
Education
Cardinal Stritch University 1984 — 1986
Bachelor of Arts (B.A.), Sociology
University of Arizona 1980 — 1981
Windstream Communications June 2011 - Present
Wachovia Bank November 2008 - June 2011
Family Dollar March 2008 - October 2008
Family Dollar April 2007 - March 2008
Family Dollar May 2006 - April 2007
Family Dollar July 2005 - May 2006
Mecklenburg County August 2004 - July 2005
Exult, Inc (Now Hewitt Associates) April 2001 - March 2004
Skills
Performance Management, Event Planning, Event Management, Process Improvement, Office Administration, Microsoft Office, Notary Public, Six Sigma, Human Resources, Onboarding, Employment Law, Employee Benefits, Retirement Benefits, Project Management, Executive..., Legal Research, Legal Compliance, Recruiting, Workers Compensation, Employee Relations, Seibel, Oracle Applications, FMLA, Leadership, Personnel Management
Education
Central Piedmont Community College 2012 — 2014
Associate of Science (AS)
Central Piedmont Community College 2011 — 2013
Associate of Science (AS)
Central Piedmont Community College 2009 — 2011
Associate of Science (AS)
Central Piedmont Community College 2007 — 2008
East Stroudsburg University of Pennsylvania 1994 — 1996
SynerComm August 2012 - Present
Windstream Communications December 2010 - May 2012
KDL February 2007 - December 2010
Norlight Telecommunications September 2002 - February 2007
Norlight Telecommunications October 1999 - September 2002
ABLEX Co, Ltd. May 1995 - February 1998
Chung Ang Univeristy March 1992 - February 1995
Skills
BGP, OSPF, IP, IPv4, IPv6, Cisco Technologies, VoIP, Network Design, Networking, Routing, Data Center, Wireless, Juniper, Ethernet, Routers, Troubleshooting, MPLS, Network Architecture, WAN
Education
Chung-Ang University 1992 — 1998
Master, Computer Science - Artificial Intelligence
Chung-Ang University 1987 — 1992
Bachelor, Computer Science
Windstream Communications May 2012 - Present
Windstream Communications April 2011 - April 2012
Windstream Communications August 2009 - April 2011
Verizon Wireless January 2009 - July 2009
Alltel Corporation February 2008 - January 2009
Alltel Wireless February 2006 - January 2008
Alltel Corporation April 2004 - January 2006
Harrah's Entertainment 2003 - 2004
Trammell Crow Company 1999 - 2003
Skills
Financial Analysis, Financial Reporting, Budgeting, Financial Modeling, Forecasting, Excel, Business Analysis, Leadership, Telecommunications, Budgets, Management, Analysis, Finance, Mergers & Acquisitions, Project Management, Lead Generation, Analytics, Sales Operations, CRM, Auditing, Data Analysis, Sarbanes-Oxley Act, Account Management, Product Management, Accounting, Cross-functional Team..., Process Improvement, Sales, Vendor Management, Microsoft Excel
Education
Christian Brothers University 1997 — 2001
Bachelor of Science (BS), Economics and Finance
Windstream Communications May 2008 - Present
Suncom Wireless June 2005 - May 2008
worldcom 1994 - 2004
Worldcom 1994 - 2004
Skills
Enterprise Software, Wireless, Telecommunications
Education
State University of New York College at Fredonia 1985 — 1988
BS, Communication/Media
Clarkson University 1983 — 1985
Windstream Communications March 2012 - Present
Comcast Business Services March 2011 - February 2012
Qwest Communications September 2003 - March 2011
SOHO Wireless April 2000 - September 2003
Skills
VoIP, Managed Services, Telecommunications, Solution Selling, Direct Sales, Salesforce.com, Account Management, MPLS, Long Distance, Private Line, Co-location, Cold Calling, Hosted Services, Wireless, Strategy, Selling, Telephony, Sales Operations, Data Center, T1, Unified Communications, Virtualization, Enterprise Software
Education
Central Michigan University 1983 — 1987
BAA, Communications
Ericsson December 2014 - Present
MMSS January 2014 - Present
University of Arkansas at Little Rock March 2013 - Present
Wireless Emergency Response Team WERT September 2001 - Present
Windstream Communications March 2011 - November 2014
University of Arkansas at Little Rock September 2009 - March 2011
Live entertainment & recorded music production 2002 - 2011
Alcatel-Lucent November 2002 - July 2009
Lucent Technologies April 1996 - October 2002
AT&T April 1995 - March 1996
Skills
Telecommunications, IPTV, Management, Leadership, MPEG-4, Patents, Strategic Planning, Mass Spectrometry, Networking, Wireless, Engineering, Sales Operations, 4G, Wireless Networking, Cross-functional Team..., Manufacturing, Mobile Devices, Contract Negotiation, Product Management, LTE, CDMA, IP, 3G, Manufacturing..., Contract Manufacturing, Six Sigma, Trombone, Music Events, Musicians, Live Shows, Music Production, Musicianship, Live Sound
Education
Louisiana State University 1980 — 1984
Bachelor, Engineering
Centenary College of Louisiana 1987 — 1990
MBA, Business
Broadmoor High 1974 — 1977
Diploma, Music Performance, General
Windstream Communications January 2007 - Present
Alltel March 2004 - January 2007
Alltel June 2002 - March 2004
Alltel January 1998 - June 2002
Skills
Telecommunications, Unified Communications, Contract Negotiation, Program Management, Negotiation, Process Improvement, Business Strategy, Analysis, Account Management, Wireless, Management, Networking, Computer Network..., Ethernet, Broadband, Mergers & Acquisitions, Product Development, Integration, VoIP, Customer Service, Network Design, Leadership, Call Centers, IP, Troubleshooting, Vendor Management, Project Management, T1, Telephony, MPLS, Managed Services, Software Documentation, Solution Selling
Education
Centenary College of Louisiana 1988 — 1992
Bachelor of Science, Accounting and Business
Windstream Communications February 2012 - Present
Windstream Communications November 2006 - Present
Norlight Telecommunications March 2002 - November 2006
WorldCom October 1998 - February 2003
Ralston Purina April 1998 - October 1998
Skills
MPLS, Cisco Technologies, Telecommunications, T1, Networking, Computer Network..., VoIP, Data Center, Ethernet, IP, LAN-WAN, WAN, Switches, Software Installation, Network Design, Troubleshooting, Fiber Optics, DWDM, Network Engineering, Routers
Education
Cardinal Stritch University 2003 — 2005
BA, Business Management
Oklahoma State University 1996 — 1998
EET, Electronics (low-voltage)
Verizon Wireless January 2008 - December 2010
Windstream Communications February 2007 - February 2008
University of Arkansas Community College Morrillton January 2006 - May 2007
Skills
Data Analysis, Managing Database, Troubleshooting, Microsoft Office, Instructor-led Training, Project Planning, Managing Meetings, Engineering, Telecommunications, Customer Service
Education
The University of Chicago 1974 — 1977
BA, Humanities, Calculus & Physics
Central Arizona College 1997 — 1998
NA, Calculus, 4.0
Windstream Communications Sr. Financial AnalystFidelity National Information Services2005 - 2007
Education
Christian Brothers University
Windstream Communications July 2015 - Present
Windstream Communications December 2013 - July 2015
Windstream Communications May 2010 - December 2013
Netsouth October 2008 - April 2010
Pinstripe Inc. June 2007 - July 2008
Skills
Cisco Technologies, DHCP, Windows Server, Active Directory, Ethernet, DNS, Servers, BGP, Juniper, TCP/IP, MPLS, Juniper Technologies, System Administration, Networking, Managed Services, IP
Education
City University of New York-College of Staten Island 2000 — 2005
City University of New York-College of Staten Island 2000 — 2004
BS, Computer Engineering
Corvus Janitorial Systems February 2012 - Present
Connextions August 2011 - February 2012
Windstream Communications 2006 - 2007
Cingular Wireless November 1998 - January 2001
Skills
Call Center, Customer Service, Time Management, Wireless, Customer Satisfaction, Team Management, Telecommunications, Communication, Payroll, Accounts Receivable, Collections, Data Entry, Flexible Schedule, Highly detail oriented
Education
Central Piedmont Community College 2010 — 2012
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Brock & Scott, PLLC March 2015 - Present
OptumHealth Education November 2014 - March 2015
Windstream Communications August 2014 - October 2014
TIAA-CREF March 2014 - August 2014
Republic Services May 2013 - March 2014
TIAA-CREF/ Pitney Bowes Management Services, Inc June 2009 - March 2013
Brown Harris Stevens September 2005 - March 2009
Skills
Adobe Acrobat, Publisher 2007, Windows Vista, PDF Professional..., EMC® Captiva®..., MS Suite 2003, 2007, Windows® 7, PowerPoint, Photo Editor, Siebel Finance Services, OmniPlus Station..., Personal Communications..., QCI Launcher, Batch Mover version 2011, Power Image EXP AG, Microsoft Excel, Microsoft Word, Marketing, Customer Service, Time Management, Sales, Editing, Human Resources, Management, Training
Education
City University of New York 2004 — 2005
Rehabilitation Counselor, Concentration in Business Writing
Marymount College of Fordham University 2001 — 2002
International Business & Interior Design, International Business
WellSpan Health July 2015 - Present
TEKsystems December 2014 - Present
Kelly Services July 2013 - December 2014
Kelly Services April 2013 - June 2013
TriStarr Staffing February 2013 - May 2013
Kelly Services March 2013 - April 2013
Harrisburg Area Community College January 2011 - May 2012
Harrisburg Area Community College August 2010 - May 2012
Windstream Communications 2001 - January 2010
D & E Communications 2000 - 2001
Skills
Process Engineering, Database Administration, SQL, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, Access, PowerPoint, Analysis, Customer Service, Public Speaking, Teaching, Research, Coaching, Linux, HTML, Oracle Applications, Windows Server, Windows 7, AutoCAD, ESRI, Application..., Data QA/QC, system documentation, GIS systems, Troubleshooting, Outlook, Leadership, Databases, Training, Program Management, Project Planning, Integration, Human Resources, Teamwork, Editing, Visio, Networking, Sales, Team Leadership, Administrative..., Microsoft SQL Server, Oracle, Technical Support, Windows, Data Analysis, SharePoint, Customer Follow-up, Crystal Reports
Education
Harrisburg Area Community College 2010 — 2012
Associate of Arts (AA), Computer Information Systems, Database Admin, 4.0
Centenary College 1979 — 1983
BS, Business Admin/Equine Studies (dual major)
Windstream Communications December 2014 - Present
Windstream Communications 2012 - December 2014
Cleveland Chapter NBMBAA 2014 - 2014
NBMBAA Chicago Chapter 2014 - 2014
AT&T June 2011 - October 2012
AT&T December 2009 - June 2011
Black Star Project 2010 - 2011
AT&T March 2007 - December 2009
AT&T July 2000 - March 2007
Skills
Project Management, Telecommunications, VoIP, IP, Business Analysis, Wireless, Program Management, Troubleshooting, Vendor Management, WAN, Cisco Technologies, Provisioning, Routers, Fiber Optics, DS3, Optical Fiber, DWDM, T1, Broadband, Software Installation, Unix, Networking, Team Leadership, SDH, Team Building, Leadership, ISDN, Telecommunications..., Testing, Call Centers, Telephony, Ethernet, Customer Service, Managed Services, Management, Computer Network..., Network Design, MPLS, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Business Administration (MBA)
Chicago State University 1994 — 2001
Bachelor of Science (BS), chemistry
iTi Communications December 2014 - Present
Windstream Communications June 2009 - December 2014
Verizon Wireless January 2009 - May 2009
Alltel Wireless 2003 - 2009
Installs on the Go! 2000 - 2003
Skills
Solution Selling, Managed Services, Telecommunications, VoIP, Direct Sales, Salesforce.com, Ethernet, Sales Management, Sales Process, Cold Calling, Wireless, Unified Communications, Disaster Recovery, Account Management, Networking, SIP, MPLS, Co-location, Call Centers, SIP Trunking, Telephony, Cloud Computing, Data Center, T1, Hosted Services, PRI, Selling
Education
Catawba Valley Community College 2001 — 2003
Business Administration and Management, General
Mitchell Community College 2000 — 2001
West Virginia University 1996 — 1998
Business Management
Marsh Fork High School
Marsh Fork High School
Windstream September 2015 - Present
The University of Akron January 2015 - Present
SANS Institute August 2007 - Present
Diebold February 2014 - September 2015
Windstream Communications September 2012 - February 2014
Windstream Communications September 2010 - September 2012
SecureData 365 April 2009 - September 2010
Progressive Insurance February 2005 - April 2009
Penton Media May 2002 - September 2003
Skills
Network Security, Security, Information Security, Data Center, CISSP, Computer Security, Firewalls, Information Security..., Vulnerability Assessment, Cisco Technologies, Penetration Testing, Disaster Recovery, ITIL, Linux, TCP/IP, Unix, Problem Solving, VMware, Virtualization, PCI DSS, Vulnerability Management, Intrusion Detection, Computer Forensics, Security Architecture..., Incident Response, Wireless Security, Web Application Security
Education
The University of Akron 2009 — 2013
Masters, Master of Science in Management Information Systems Management
Case Western Reserve University 2000 — 2004
Bachelors of Science, Computer Engineering
Windstream Communications December 2010 - Present
Q Services Co (KDL Inc.) 1980 - Present
Norlight Telecommunications 1980 - 2006
Education
Cardinal Stritch University
Windstream Communications August 2014 - Present
Level 3 Communications March 2014 - August 2014
Netwolves January 2013 - March 2014
Netwolves August 2010 - January 2013
AGC Flat Glass North America March 2007 - April 2009
AGC Flat Glass North America January 2008 - December 2008
AGC Flat Glass North America January 2004 - March 2007
Coolidge Glass Company January 1994 - March 2000
Coolidge Glass Company January 1990 - March 1994
Skills
Sales Management, New Business Development, Sales, Telecommunications, Managed Services, Management, Business Development, Solution Selling, Product Development, Sales Operations, Direct Sales, Account Management, Marketing, Call Centers, B2B, Manufacturing
Education
Carroll University
Business & Administration
University of Illinois at Chicago
Six Sigma
University of Wisconsin-Madison - School of Business
Certificate Business Management
Windstream Communications December 2013 - Present
WorldPay November 2011 - Present
Taylor Pump and Lift April 2003 - August 2011
First Union/ Wachovia August 1995 - April 2003
Skills
Sales Process, Salesforce.com, Banking, Automotive, Cold Calling, Sales, Sales Operations, Forecasting, Solution Selling, Microsoft Excel, Microsoft Office, Sales Presentations, Relationship Management, Direct Sales, Merchant Services, Electronic Payments, Payment Card Processing, Account Management, Customer Retention, New Business Development, Pricing, Sales Management, Strategic Partnerships
Education
Central Piedmont Community College 1989 — 1991
Central Piedmont Community College 1988 — 1990
Business and Marketing
Windstream Communications August 2014 - Present
Windstream Communications May 2010 - August 2014
Holden Properties June 2008 - July 2009
Skills
VoIP, QoS, Cisco Routers, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Customer Service, Social Media, Teamwork, T-1, TDM, Legal Research, Troubleshooting, Process Improvement, Team Leadership, SIP Trunking, Adtran, Telecommunications, Customer Satisfaction, Management, Call Centers, Technical Support, T1, IP, Managed Services, SIP, Account Management
Education
Central Piedmont Community College 2000 — 2001
Apogee May 2014 - Present
PEG Bandwidth, LLC September 2012 - June 2014
Windstream Communications July 2009 - September 2012
Kentucky Data Link July 2009 - December 2010
EU Networks January 2006 - December 2008
Broadwing Communications July 2004 - November 2006
Abovenet February 2001 - July 2004
Skills
Fiber Optics, Wireless, Ethernet, Telecommunications, T1, Vendor Management, Data Center, MPLS, Co-location, Managed Services, Outside Plant, VoIP, Project Management, Telephony, Broadband, Computer Network..., IP, Metro Ethernet, Contract Management, Cabling, Network Design, Unified Communications, Integration, TDM, DWDM, WAN, LAN-WAN, Carrier Ethernet, Networking, Internet Services, Backhaul, Optical Fiber
Education
Chapman University 1976 — 1977
Internship, Speech Pathology
Golden West College 1974 — 1976
aa, Undergraduate Studies
Westminster High School 1969 — 1973
Graduate, College Prep
Windstream Communications February 2011 - Present
Office Max May 2009 - January 2011
Dick's Sporting Goods October 2007 - April 2009
Carlson Sales 2005 - 2008
Education
Central Piedmont Community College 2009 — 2011
History
2007 East Ridge High School
Windstream Communications April 2010 - Present
Windstream Communications April 2010 - Present
Education
Carnegie Mellon University
MPM, Management
Windstream Communications 2012 - Present
PAETEC November 2011 - 2012
ACN November 2010 - November 2011
Papa Johns May 2003 - October 2010
United States Marine Corps November 1992 - November 2000
Skills
Troubleshooting, Routers, Networking, Help Desk Support, VoIP, Access, Testing, Printers, Management, Outlook, Microsoft Office, Microsoft Excel
Education
Central Piedmont Community College 2000 — 2002
2003Associates Degree, Information Systems; Network Administration and Support
Cuyamaca College, Cisco Academy 1999 — 1999
ComSolv September 2015 - Present
CenturyLink Business August 2014 - August 2015
Windstream Communications September 2009 - September 2014
Teletrac August 2008 - March 2009
TransUnion November 2003 - June 2008
Skills
Selling, Sales Operations, Telecommunications, Sales Management, Customer Retention, Sales, Leadership, Team Building, Enterprise Architecture, Entrepreneurship, Positioning, Solution Selling, Direct Sales, MPLS, Salesforce.com, Management
Education
Christopher Newport University 1989 — 1994
BA, Business w/a concentration in Marketing
Windstream Communications October 2008 - Present
Bellsouth February 2001 - October 2007
Skills
Fitness, Nutrition, Health, Word, Microsoft Office, Excel, Event Planning, Telecommunications, Desktop Application..., Process Improvement, Community Outreach, Fundraising, Nonprofits, Troubleshooting, Computer Hardware, VoIP, Technical Support, Help Desk Support, Team Building, Databases, Microsoft Excel
Education
Central Piedmont Community College 2013 — 2013
HIT: EHR Technical /Software Support, Healthcare IT
Central Piedmont Community College 2007 — 2009
Certificate, Web Design
Saint Augustine's College 1992 — 1997
BS, Computer Information Systems
Windstream Communications December 2011 - Present
PAETEC 2000 - December 2011
Skills
MPLS, Project Management
Education
SUNY Institute of Technology 1996 — 1998
Bacholer's of Science, Business Administration
Champlain College 1994 — 1996
Associate of Science (A.S.), Business/Commerce, General
Windstream Communications 2000 - Present
Education
Pfeiffer University 2009 — 2011
BS, MIS
Central Piedmont Community College
Windstream Communications October 2009 - Present
Education
Central Piedmont Community College 2007 — 2009
Associates in Arts, Business
Western Carolina University 2004 — 2006
Psychology
Windstream Communications June 2008 - Present
Skills
Call Center, Customer Service, Sales, Banking, Customer Retention, Customer Satisfaction, Financial Analysis, Salesforce.com, Team Leadership, Process Improvement, Customer Experience, Microsoft Excel, Sales Management, Telecommunications, Call Centers, Account Management, Solution Selling, VoIP
Education
Central Piedmont Community College
Windstream Communications June 2013 - Present
Connextions October 2007 - June 2013
Coates Communications Corp November 2002 - October 2007
United States Air Force May 1995 - May 1999
Skills
Troubleshooting, Technical Support, Time Management, Wireless, Operating Systems, Interviews, Training, Electronics, Maintenance, Process Improvement, Vendor Management, Customer Satisfaction, XP, Computer Hardware, Team Building, Windows 7, Customer Experience, Management, Windows, Leadership, Microsoft Office, Team Leadership, Call Centers, Customer Support, Software Installation, Coaching, Customer Service, Network Administration, Workforce Management, Software Documentation, Servers, TCP/IP, Windows Vista, Operations Management, Networking, Program Management
Education
Central Piedmont Community College 2002 — 2003
Windstream Communications June 2006 - Present
State Employees Credit Union Charlotte NC October 2001 - September 2003
Education
Central Piedmont Community College 2001 — 2003
Windstream Communications 2002 - 2012
Education
Central Piedmont Community College 1983 — 1984
Associate's degree, Computer Operations, 4.0
Windstream Communications May 2008 - Present
Citi March 2003 - May 2008
Cable & Wireless Communications July 2001 - March 2003
J.P. Morgan June 1999 - July 2001
Chase May 1998 - June 1999
Skills
Voice & Data business..., Work daily on Cisco..., IPSEC Tunnels by way of..., Experience with Voice..., Alcatel-Lucent 5ESS..., Genband G9 Switch
Education
City University of New York-College of Staten Island
DeVry University-New Jersey
St. Petersburg College
Suffolk County Community College
Windstream Communications February 2009 - June 2011
Farmers Furniture July 2007 - February 2008
Security Finance August 2006 - June 2007
Education
Chattanooga State Community College 1997 — 1998
Collegedale Academy 1992 — 1996
High School Diploma