Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Axiom Staffing Group January 2014 - February 2014
Windstream Communications August 2013 - October 2013
Skills
Customer Service, Retail, Teller Operations, Receptionist Duties, Microsoft Office
Education
Lanier Technical College 2014 — 2014
Child Development Specialist Certificate, Education
Banks County High School 2009 — 2011
Diploma, College Preparatory Seal
Lumos Networks September 2012 - Present
Windstream Communications May 2005 - August 2012
Private Business Consulting 2003 - 2004
interlocking media 2001 - 2002
Perry Judd's - Judd's OnLine 1999 - 2001
epix Internet Services, Commonwealth Telephone 1998 - 1999
NextLink, PA (currently XO) 1997 - 1998
Pace Long Distance, Inc. 1994 - 1997
LCI International (Litel Telecommunications) 1991 - 1993
Honeywell Information Systems 1976 - 1990
Skills
VoIP, Managed Services, Telecommunications, Strategic Planning, Telephony, Sales Management, Program Management, Leadership, Business Development, Direct Sales, Sales Process, Strategy, Unified Communications, Marketing, Wireless, Customer Service, Customer Satisfaction, Strategic Partnerships, Sales, MPLS, Selling, New Business Development, CRM, Sales Operations, Negotiation, E-commerce, Solution Selling, Account Management, Channel, Salesforce.com, Training, Channel Partners, B2B, Enterprise Software, Product Marketing, Product Management, Contract Negotiation, Cloud Computing, Co-location, Networking
Education
Point Park University 1970 — 1973
B.S., Computer & Information Science
Kent State University 1968 — 1970
Tanager Place January 2014 - Present
Strategic Account Service Group, Inc March 2013 - January 2014
Windstream Communications May 2010 - January 2013
Catherine McAuley Center June 2009 - October 2011
PAETEC May 2010 - July 2011
Four Oaks June 2007 - July 2008
Four Oaks June 2007 - April 2008
Horizons, A Family Service Alliance December 2006 - June 2007
Horizons, A Family Service Alliance July 2004 - December 2006
Skills
Strategic Planning, Customer Service, Leadership Development, Budgets, Public Speaking, Telecommunications, Account Management, Salesforce.com, Direct Sales, Microsoft Excel, Solution Selling, Microsoft Word, Call Center, Managed Services, VoIP, Building Relationships, Highly detail oriented, Customer Follow-up, Verbal De-escalation, Call Centers, Cloud Computing
Education
St. Ambrose University 2014 — 2017
Master's Degree, Social Work
University of Iowa 1999 — 2001
BA, Sociology
Kirkwood Community College 1997 — 1999
Associate of Arts (A.A.), Law Enforcement
Windstream Communications August 2008 - Present
Champions Real Estate Group, LLC December 2013 - Present
ECruz, Inc., dba HCCA December 2002 - December 2006
Nortel Networks 1986 - 2002
Independent Telecommunications Professional August 1981 - February 1986
Skills
Wireless, Cellular Communications, VoIP, Ethernet, Telephony, Team Leadership, Leadership, Project Management, Microwave, T1, Telecommunications, Outside Plant, Fiber Optic Networks, Business Service..., Real Estate, Technical Project..., Optical Fiber, Telecom Technical..., Microwave Radio, DLC, Key/PBX Systems, Fiber Optics, DWDM, OTDR, Remote Troubleshooting, Network Troubleshooting, IP, Managed Services, Integration, SIP
Education
Regis University
Master of Business Administration (MBA), Business Administration and Management, General
LeTourneau University
Bachelor's degree, Business Administration and Management, General
CrossView Inc. August 2015 - Present
Windstream Communications December 2014 - August 2015
Kent State University December 2011 - December 2014
Ashland University May 2010 - August 2011
Skills
Telecommunications, Networking, Windows 7, Troubleshooting, Technical Support, Computer Hardware, Network Administration, System Administration
Education
Kent State University 2011 — 2014
Bachelor of Science (B.S.), Digital Sciences
Windstream Communications September 2014 - Present
Midamar Corporation April 2005 - September 2014
Marketlink Inc. 2004 - 2004
APAC Customer Services 1994 - 2003
Skills
Client Relationship..., Project Coordination, Account Management, Call Center, Sales Management, Customer Satisfaction, Customer Experience, New Business Development, Sales, Vendor Management, Team Building, Team Leadership, Fitness Training, Cardio Kickboxing, Call Centers, Outsourcing, CRM, Analysis, Program Management, Marketing
Education
Mt Mercy College 2005 — 2006
BS, Business Administration
Kirkwood Community College 1993 — 1995
AA, Business Adminstration
Jefferson High School
Windstream Communications June 2014 - Present
Transamerica February 2012 - March 2014
Collective Data November 2008 - February 2012
Fiserv Insurance Solutions August 2006 - November 2008
Skills
Information Technology, Software Project..., Training, Software Development, Consulting, Sales, New Business Development, Sales Management, Business Development, Vendor Management, Program Management, Business Analysis, SharePoint, Enterprise Software, Software Documentation, CRM, Networking, Leadership, Project Management, Customer Service, Process Improvement
Education
Kirkwood Community College 1992 — 1996
AA, Liberal Arts and Sciences/Liberal Studies
Van Meter Industrial April 2012 - Present
Windstream Communications January 2002 - March 2012
McLeodUSA January 1998 - February 2000
McLeodUSA April 1997 - January 1998
Young Parents Network January 1995 - January 1997
HACAP Head Start January 1993 - January 1995
Skills
Process Improvement, Team Leadership, Team Building, Project Management, Strategic Planning, Leadership, Customer Satisfaction, Troubleshooting, Vendor Management, Training, Integration, Cross-functional Team..., Program Management, Software Documentation, Access, Project Planning, Telecommunications, Management, VoIP
Education
Mount Mercy College 1991 — 1993
Bachelor of Arts, Social Work
Kirkwood Community College 1989 — 1991
Associate of Arts, Human Services
EB
NISC April 2013 - Present
Windstream Communications August 2011 - April 2013
PAETEC August 2007 - August 2011
McLeodUSA April 2005 - August 2007
McLeodUSA April 2001 - April 2005
Skills
VoIP, Call Centers, Telecommunications, Managed Services, MPLS, IP, Telephony, Wireless, Ethernet, SIP, Data Center, Cisco Technologies, T1, Network Design, DSL, Networking, Routing, VPN
Education
University of Northern Iowa 1998 — 2000
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
University of Northern Iowa 1998 — 2000
Certificate in International Business
Kirkwood Community College 1996 — 1998
Associate of Arts (AA), Business Administration and Management, General
Marketing Alliance September 2014 - Present
Maxmedia Studios December 2009 - September 2014
Windstream Communications February 2000 - October 2007
Wachovia November 2006 - February 2007
CT Communications 2000 - 2007
CTC Communications 2005 - 2006
Skills
Video Editing, Web Video, Video Production, eLearning Development, Non-linear Editing, Canon DSLR, Final Cut Pro, Adobe CS6, Camtasia, Mobile Marketing, E-Learning, Video, Email Marketing, Google Analytics, Web Development, Graphic Design, Online Marketing, Web Design, Publishing, Blogging, Lead Generation, Digital Marketing, Advertising
Education
Lander University 1985 — 1989
Time Warner Cable Business Class November 2013 - Present
Windstream Communications June 2012 - November 2013
Longview Rubber Products June 2010 - July 2012
Wash On Wheels August 2004 - January 2008
Skills
Microsoft Office, PowerPoint, General Computer Skills, Copier, Postage Meter, Sales Presentation..., Communication Skills, Cold Calling, Photocopier, Solution Selling, Selling, VoIP, Call Centers, Fax, IP, Salesforce.com, Sales, Telecommunications, Allworx, Disaster Recovery, Business Continuity..., Small Business, Business Process..., Unified Communications, Networking, Cloud Computing, Sales Process, Data Center, SaaS, Professional Services, Telephony, Customer Retention, Co-location, Account Management, Awesomeness, Sales Presentations, Direct Sales, Managed Services, Sales Management, New Business Development, Sales Operations
Education
Kilgore College 2009 — 2011
Child Development
mindSHIFT, a Ricoh company April 2015 - Present
Ricoh Americas Corporation August 2014 - Present
Windstream Communications February 2013 - May 2014
Windstream Communications September 2011 - January 2013
Sprint Nextel 2005 - 2007
MCI 2001 - 2003
Staples Communications / Claricom / Executone 1999 - 2001
Skills
Solution Selling, VoIP, Unified Communications, Managed Services, Sales Management, Wireless, Mobile Communications, B2B, Outside Sales, Direct Sales, IP PBX, Mobile Devices, Smartphones, Telecommunications, Team Leadership, Leadership, MPLS Networking, SIP, Cloud Applications, Hosted Services, Disaster Recovery, Data Center, Coaching
Education
Lindenwood University
Bachelors of Science, Business Administration
ABB Inc. 1995 - Present
Windstream Communications 1994 - 1995
Allen Bradley June 1985 - April 1994
Skills
Microsoft Office, Automation, PLC, Engineering, Process Control, Project Management, Troubleshooting
Education
Kent State University
Bachelor of Science (BS) with Compouter Science option, Compouter Science
JLL August 2009 - Present
Linc Facility Services March 2007 - August 2009
Windstream Communications October 2004 - January 2007
AT&T May 1994 - May 2004
Skills
Licensed Electrician, Licensed Airframe and..., Licensed stationary..., LEED, Maintenance & Repair, Facilities Management, Building Automation, Electricians, HVAC, Building Management..., Building Services, HVAC Controls, Green Building, Construction Management, Energy Efficiency, Refrigeration, Air Conditioning, Building Maintenance, Project Estimation, Generators, Energy Management, Facilities Operations, Cooling Towers, Plumbing, Electrical..., LEED Accredited, Electrical Controls, Fire Alarm, Maintenance Management, Facilities Engineering, Electricity, Fire Protection
Education
Lewis University 1990 — 2000
Bachelor's of Science in Aviation Maintenance Management, Aviation Maintenance Management
Moraine Valley Community College 1990 — 1991
Transfer degree, General Education courses
Anixter July 2011 - Present
ellevate mind*body*soul June 2006 - Present
Windstream Communications May 2010 - July 2011
Equifax August 2007 - September 2008
Xcentrics Marketing October 2006 - August 2007
AT&T August 2003 - March 2006
Verizon Enterprise Solutions Group February 2002 - July 2003
McLeodUSA January 2000 - January 2002
McLeodUSA June 1999 - January 2000
McLeodUSA November 1998 - June 1999
Skills
Problem Solving, Solution Selling, Marketing Management, Direct Sales, Organizational..., Customer Satisfaction, Customer Relations, Project Coordination, Account Management, Customer Negotiations, Self Starter, Event Planning, Event Management, Consultative Selling, Management, Customer Service, Selling, Negotiation, Sales Process, Sales, Sales Management, New Business Development, Team Building, Wireless, Competitive Analysis, Marketing, Telecommunications, Leadership, B2B, Data Center, Product Development, Enterprise Software, Marketing Strategy, Sales Operations, Strategy, Entrepreneurship, Training, Contract Negotiation, Team Leadership, Strategic Planning, Advertising, Security, Customer Retention, Call Centers, Strategic Partnerships, Pricing, Networking, CRM, Small Business, Start-ups
Education
Private Training & Attunements 2005 — 2008
3rd Master Level
Lindenwood University 1992 — 1994
BA
Windstream Communications April 2012 - Present
Windstream Communications August 2010 - April 2012
Windstream Communications August 2008 - August 2010
Skills
VoIP, Call Center, Sales, Call Centers, Telecommunications, Customer Service, Account Management, Customer Experience, Engineering, Direct Sales, Customer Satisfaction, Troubleshooting, Project Management, MPLS, IP, Team Leadership, Telephony, Budgets, Wireless, Networking, Microsoft Excel, Cabling, Customer Retention, Ethernet, LAN-WAN, Management
Education
Kirkwood Community College 2000 — 2004
Associates Degree, Liberal Arts
Oak Grove Manor January 2015 - Present
Windstream Communications August 2007 - August 2014
Windstream Communications August 1998 - March 2007
Windstream Communications October 1995 - July 1998
Windstream Communications February 1994 - April 1995
Windstream Communications August 1993 - February 1994
Windstream Communications February 1992 - August 1993
Windstream Communications August 1987 - February 1992
Windstream Communications July 1986 - August 1987
Windstream Communications August 1985 - July 1986
Skills
IP, Telecommunications, Telephony, Contract Negotiation, JD Edwards, Financial Accounting, Department Budgeting, Revenue Forecasting, Financial Forecasting, Contract Management, Accounts Payable, Accounts Receivable, System Testing, Database Administration, Access Database, Wireless, Managed Services, VoIP, Vendor Management, Project Management, Customer Service, Leadership, Team Leadership, Team Building, Management, Microsoft Office, Project Planning
Education
Kent State University 1982 — 1989
Bachelor's Degree, Business Administration and Management, General
Windstream Communications March 2015 - Present
J.W. EIDUKE and ASSOCIATES May 1989 - March 2015
Skills
Customer Service, Microsoft Office, Microsoft Excel, Cloud Computing, Computer Security, Product Management, Information Security, SaaS, Disaster Recovery, Network Security, Firewalls, Virtualization, Enterprise Software, Security, Telecommunications
Education
Lakeland Community College
Associate of Applied Science, Electronic Engineering Technology
Federated Transportation Services Of The Bluegrass, Inc. December 2013 - Present
Kentucky State University August 2013 - October 2014
Ashley Furniture Homestore (KHF) March 2013 - June 2013
Windstream Communications March 2013 - June 2013
Windstream Communications January 2013 - February 2013
ACS October 2007 - November 2012
Dillards October 2006 - September 2007
HP Enterprise Services April 2006 - August 2006
Gall's July 2005 - April 2006
State of Kentucky December 2003 - March 2005
Skills
Customer Service, sales, Conflict Resolution, Troubleshooting, Sales, Nonprofits, Call Centers, Event Planning, Time Management, Data Entry, Fundraising, Public Speaking, Merchandising, Policy, Research, System Administration, Leadership Development, Management, Marketing, Microsoft Office, PowerPoint, Retail
Education
Kentucky State University 1997 — 2003
BA, Apparel Retail Marketing, 3.0
Comcast Cable October 2013 - Present
Windstream Communications June 2012 - Present
Keller Williamss Real Estate July 2009 - June 2012
Broadview Networks, INC January 2007 - August 2010
Shoe Boutique Outlet January 2006 - October 2007
LIne Systems Inc January 2000 - June 2006
Peco Adelphia January 1997 - October 2000
Skills
Telecommunications, Customer Service, Outlook, Microsoft Office, DSL, DNS, Excel, Word, PowerPoint, Problem Solving, Telephony, Microsoft Excel, Microsoft Word, Call Centers, Leadership, Management, IP, Project Management, Sales, Team Leadership, Troubleshooting, VoIP
Education
Lincoln University
Business Administration
MANOR COLLEGE Real Estate
SPRINGHOUSE EDUCATION & CONSULTING SERVICES
Skills
Springhouse IT & Consulting
Project Management/ Microsoft Office
Windstream Communications April 2014 - Present
Windstream Communications October 2013 - April 2014
TEKsystems July 2013 - September 2013
MurTech Consulting July 2013 - August 2013
Kent City Schools January 2013 - May 2013
The Home Depot September 2010 - May 2013
Kent State University Benefits Office August 2010 - July 2012
Skills
Customer Service, Microsoft Office, Retail, Programming, Inventory Management, Sales, Associate Development, Windows 7, Windows 8, Mac OS, Technical Support, Software Installation, Software Documentation, Troubleshooting, Hardware, Time Management, Project Management, Telecommunications, VoIP, Leadership, Networking, Microsoft Excel, Data Center, MPLS, Managed Services, Ethernet
Education
Kent State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems, Senior
North Central Local Schools 1997 — 2009
High School degree
Windstream Communications July 2013 - Present
PAETEC October 2000 - December 2011
Skills
Co-location, SIP Trunking, PRI, Hosted Services, Long Distance, Sales, Business Development, VoIP, Metro Ethernet, Managed Services, Enterprise Software, Management, MPLS, Telephony, Direct Sales, Unified Communications, Telecommunications, Ethernet, SIP, IP, Solution Selling, T1, Private Line, Wireless, TDM
Education
Le Moyne College 2002 — 2006
MBA
St. John Fisher 1988 — 1992
Bachelor's degree
TEKsystems July 2014 - November 2014
Windstream Communications January 2014 - May 2014
TEKsystems June 2012 - January 2014
AEGON January 2005 - August 2010
AEGON January 2005 - March 2006
McLeod USA 2000 - 2005
McLeodUSA June 2000 - November 2000
Skills
Software Project..., Project Management, Business Analysis, Business Process, IT Management, Process Improvement, Information Security, IT Audit, SDLC, Agile & Waterfall..., Scrum, Quality Assurance, User Acceptance Testing, Internal Communications, Business Analytics, Program Management, Agile Methodologies, Testing, Telecommunications, Analysis, Management
Education
Kirkwood Community College
Windstream Communications August 2014 - Present
Windstream Communications April 2012 - August 2014
ITS May 2009 - March 2012
Skills
Microsoft Office, Troubleshooting, Call Centers, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Process Improvement, Access, Software Documentation, Business Process..., Quality Assurance, Net Promoter Score, Root Cause Analysis, Investigative Reporting
Education
Lander University 2007 — 2011
BA, English
Windstream Communications October 2012 - Present
American Cancer Society October 2009 - Present
Society for Creative Anachronism, Inc. October 1996 - Present
Windstream Communications December 2011 - October 2012
PAETEC August 2009 - December 2011
PAETEC September 2008 - August 2009
PAETEC February 2008 - September 2008
McLeodUSA March 2007 - February 2008
McLeodUSA October 2006 - March 2007
McLeodUSA August 2002 - October 2006
Skills
VoIP, Telecommunications, Telephony, T1, Managed Services, SIP Trunking, Ethernet, MPLS, DS3, Networking, Troubleshooting, Disaster Recovery, Team Leadership, Project Coordination, Costumes, Project Management, Order Management, Network Design, Call Center, Internet Services, PRI, Medieval History, Provisioning, Vendor Management, Integration, Customer Service, Microsoft Excel, Unified Communications, Social Media, Social Media Marketing, Theatre, Microsoft Word, Outlook, Social Networking, Number Portability, Quality Assurance, Frame Relay, Long Distance, Stage Management, Access, Management, Nonprofits, Newsletters, Leadership, Time Management, Databases, Strategy, System Administration, Call Centers
Education
Kirkwood Community College 2002 — 2003
Theatre/Theater
Kirkwood Community College 2000 — 2001
Theatre/Theater
University of Northern Iowa 1995 — 1998
Theatre & Arts Administration, Dance, Religious Studies
Windstream Communications ManagerRevol WirelessMay 2003 - August 2009
Education
Kent State University 2001 — 2005
Telecommunications
Windstream Communications February 2011 - Present
Sherwin Williams January 2007 - November 2010
Sherwin Williams April 2003 - January 2007
Sherwin Williams January 1998 - April 2003
Sherwin Williams June 1991 - January 1998
Skills
Team Building, Business Analysis, Project Management, Continuous Improvement, Call Center, Project Planning, Training, Budget, CRM, Cross-functional Team..., Management, Process Improvement, Budgets, Six Sigma, Operations Management, Team Leadership, Program Management, Strategy, Call Centers, Analysis, Troubleshooting, Employee Training, Business Process..., Change Management, Supply Chain, Leadership, Business Process, Integration, Product Management, Software Documentation, Requirements Analysis, Strategic Planning, ERP, Customer Satisfaction, Vendor Management, Manufacturing, Recruiting, Solution Architecture, Coaching
Education
Kent State University 1984 — 1987
Mentor High School 1981 — 1984
Time Warner Cable December 2014 - Present
Advantage Sales & Marketing January 2014 - Present
Acosta Sales & Marketing June 2013 - December 2013
First Communications September 2012 - March 2013
InfoCision Management Corporation October 2010 - May 2012
Windstream Communications July 1999 - November 2009
Wagler Homes 1992 - 1993
Skills
Customer Service, Advertising, Supervisory Skills, Sales, Marketing Communications, Customer Satisfaction, Account Management, Coaching, Microsoft Office, Social Media, Interviews, Merchandising, Social Media Strategist, Demographics, Employee Training, Training, Leadership, Call Centers, Marketing Strategy
Education
Kent State University 1983 — 1988
Bachelor of Science, Fashion Design & Merchandising
Rockwell Automation January 2013 - Present
Rockwell Automation January 2011 - January 2013
Medical Mutual July 2007 - January 2011
Windstream Communications November 2002 - July 2007
Education
Kent State University 2007 — 2009
Master of Business Administration (MBA), concentration in Finance
University of Toledo 1996 — 2000
Bachelor of Arts (B.A.), English/Writing
Joseph Edward Enterprises, LLC. February 2015 - Present
American Holtzkraft, Inc. March 2014 - May 2015
Thorn Hill Vineyards January 2013 - March 2014
Windstream Communications November 2009 - February 2013
D&E Communications January 1998 - November 2009
Action Instruments June 1995 - December 1997
GAI-Tronics Corporation October 1984 - June 1995
Skills
Sales Management, Direct Sales, New Business Development, Solution Selling, Generating Revenue, Training New Hires, Team Leadership, New Hire Training, Community Outreach, B2B, Cloud Computing, Business Development, Leadership, Team Building, Contract Negotiation, Product Management, Training, Strategy, Strategic Planning, Negotiation, Sales, Cross-functional Team..., Management, Telecommunications, Budgets, Account Management, Operations Management, Selling, Coaching, Sales Operations, Marketing, Networking, Managed Services, Sales Process, Salesforce.com, Product Marketing, VoIP, Customer Retention, Wireless, Key Account Management, Unified Communications, CRM, Sales Presentations, SaaS, Call Centers, Cold Calling, Strategic Partnerships, Channel Partners, Telephony, Marketing Strategy
Education
The Wine School of Philadelphia 2008 — 2012
Baccalauréat Vigne et Vin; Diploma Oenotropae, Sommellerie Avance'
Kutztown University of Pennsylvania 1974 — 1978
BS, Business Admin
Muhlenberg High School
Stuff Etc June 2015 - Present
Kirkwood January 2015 - Present
MidWestOne Bank May 2014 - September 2014
Windstream Communications December 2013 - February 2014
CompleWare Corporation August 2010 - November 2010
Skills
Customer Service, Filing, Background Checks, Microsoft Office, Cashiering, Club Leadership, Phone Skills, Administration, Excel, Word, PowerPoint, Interviewing, Dispute Resolution, Microsoft Word, Telephone Skills, Recruiting, Microsoft Excel, Mac OS, Organization, Pdf, Fax, Employee Relations, Personnel Management, Human Resources, HRIS
Education
Kirkwood Community College 2015 — 2016
Associate's Degree, Dog/Pet/Animal Grooming
Mount Mercy University 2008 — 2012
Bacherlor's, Human Resource Management
Kirkwood Community College 2005 — 2007
Associate's Degree, Horse Husbandry/Equine Science and Management
Windstream Communications March 2012 - Present
Windstream Communications February 2011 - March 2012
PAETEC April 2000 - March 2011
MCI WorldCom Conferencing 1997 - 2000
networkMCI Conferencing 1994 - 1997
Skills
Switches, Routers, MPLS, BGP, Troubleshooting, CCENT, VoIP, SIP, SIP Trunking, Adtran 900 Series, Cisco Catalyst Switches, Cisco IOS, Cisco, Windows, Windows Server, Website Development, Website Administration, Website Testing, Joomla, HTML, PHP, IP Networking, Network Technology, LAN/WAN, Cabling, Cisco Technologies, Firewalls, IP
Education
Kirkwood Community College 2007 — 2007
T1 Fundamentals
Washington High School 1990 — 1993
Family Preservation and Strengthening Services June 2012 - Present
Windstream Communications July 2010 - May 2012
Furnitureland South, Inc January 2010 - October 2010
Alltel March 2008 - March 2009
Alltel Wireless February 2004 - March 2008
Skills
Sales Process, Retail, Sales Operations, Coaching, Leadership, Salesforce.com, Psychotherapy, Recruiting, Customer Satisfaction, Networking, Call Centers, Program Management, Team Building, Selling, Budgets, Public Speaking
Education
Liberty University 2009 — 2011
Masters, Professional Counseling
Southeastern University 2004 — 2006
Bachelors, Human Services
Windstream Communications August 2013 - Present
Windstream Communications December 2010 - July 2013
Windstream Communications April 2007 - December 2010
MCI 2005 - 2007
SBC 2003 - 2005
SBC 2001 - 2003
USA Embroidery, Inc 1994 - 2001
Skills
MPLS, Managed Services, VoIP, Telecommunications, Co-location, Unified Communications, SIP Trunking, Direct Sales, Solution Selling, Long Distance, Telephony, T1, Hosted Services, Sales Management, Account Management, Ethernet, PRI, Data Center, Cloud Computing, Private Line, IP, Wireless, LAN-WAN, Metro Ethernet, WAN, Channel, Sales Process, Selling
Education
Missouri State University 1992 — 1994
Lindenwood University
Undergraduate
Windstream Communications January 2014 - Present
AQUENT STUDIOS, LLC July 2006 - January 2014
Kent State University January 2001 - March 2004
Skills
Video Production, HTML, CSS, Multimedia, Web Design, Windows Server, Video, A+ Certified, Project Management, Streaming Media, Windows Server 2003, Net+ Certified, Video Editing, Dreamweaver, PHP, MySQL, MongoDB, jQuery
Education
New Horizons 2005 — 2006
Microsoft Certified Professional, A+ Net+ certifications
Kent State University 1999 — 2004
Bachelor's of Science, Electronic Media Production
AvidXchange, Inc. December 2014 - Present
Windstream Communications October 2011 - Present
Windstream Communications (PAETEC) September 2009 - October 2011
Windstream Communications (PAETEC) March 2007 - September 2009
Windstream Communications (USLEC) April 2005 - March 2007
Windstream Communications (USLEC) November 2004 - April 2005
Skills
Business Analysis, Functional Testing, Customer Experience, Business Process..., Project Management, Customer Satisfaction, Problem Solving, Customer Retention, T1, Oracle E-Business Suite, Salesforce.com, Service Delivery, Telephony, Project Delivery, Telecommunications, Integration, VoIP, CRM, Software Documentation, Requirements Analysis, Testing, Business Requirements, SDLC
Education
Kutztown University of Pennsylvania 1997 — 1999
Windstream Communications January 2014 - Present
JustFab May 2011 - December 2013
JustFab September 2012 - April 2013
John Casablancas Modeling and Career Centers September 2009 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Sales, Leadership, Training
Education
King's College 2009 — 2010
Associates, Graphic Design
Windstream Communications October 2011 - July 2013
ITT Corporation, Geospatial Systems January 1982 - May 2011
Skills
Root Cause Analysis, Six Sigma, Engineering Management, FMEA, Engineering, ISO, GD&T, DMAIC, Lean Manufacturing, Manufacturing, Continuous Improvement, Design of Experiments, Design for Manufacturing, Systems Engineering, Testing, CAD, Operations Management, SPC, Operational Excellence, Mechanical Engineering, Process Improvement, Supply Chain Management, Manufacturing..., Program Management, Quality Management, Manufacturing..., Electronics, Quality Assurance, Kaizen, 5S, Aerospace, Project Management
Education
Kettering University 1972 — 1977
Bachelor of Industrial Administration, Production Management
Windstream Communications June 2013 - Present
US Cellular April 2007 - June 2013
US Cellular May 2001 - April 2007
MCI May 2000 - May 2001
Skills
Telecommunications, Call Center, Management, Strategic Planning, Quality Assurance, Sales, Cellular Communications, Performance Management, IP, Analysis, SQL, Human Resources, Vendor Management, Access
Education
Bellevue University
BA, Leadership
Kirkwood Community College 2004 — 2008
Applied Science, Management Development
TMW Systems June 2015 - Present
Windstream Communications February 2012 - April 2015
Oxford Global Resources February 2012 - April 2015
IntelliCorp Records, Inc. September 2010 - February 2012
Beacon Hill Staffing Group May 2010 - February 2012
Arhaus Furniture May 2010 - August 2010
Bridgeline Software December 2009 - May 2010
TF Industries June 2005 - May 2009
Skills
ASP.NET, SQL Server, JavaScript, .NET, HTML, CSS, C#, jQuery, SQL, XML, Databases, WCF, Web Services, Software Development, Windows, Web Development, IIS, Visual Studio, Agile, TFS, Photoshop, C++, Java, ADO.NET, MVC, MVVM, WPF, VB.NET, T-SQL, Agile Methodologies, Microsoft SQL Server, ASP.NET MVC, SSRS, ASP, SDLC
Education
Kent State University 2000 — 2005
Bachelors, Computer Technology
Windstream July 2015 - Present
Windstream Communications May 2013 - August 2015
Rochester Campus September 2011 - June 2012
Wheatland Chili Central School District September 2009 - June 2011
Penfield Central School September 2008 - June 2009
Spencerport Central School September 2007 - June 2008
Phelps-Clifton Springs Central School September 2006 - June 2007
Fox Rochester-WUHF 31 November 2001 - March 2003
BBC Wales September 2000 - December 2000
Skills
Customer Service, Education, IEP, Instructional Design, Integrated Marketing, Lesson Planning, Language Arts, Literacy, Management, Radio, Social Studies, Special Education, Teaching, Telecommunications
Education
Le Moyne College
Master of Education
SUNY
Bachelor of Science, Communication
Windstream Communications March 2008 - Present
Windstream Communications November 2011 - April 2012
Windstream Communications June 2010 - November 2011
PAETEC Communications March 2008 - June 2010
Georgia-Pacific LLC June 2003 - November 2004
McLeodUSA August 1998 - June 2001
Skills
Microsoft Office, Lotus Notes, AS400, Windows, Outlook, Excel, Word, Metasolv, CMOS, SQL, Internet, Intranet, Microsoft Excel, Telecommunications, Call Centers, Troubleshooting, Training, Project Planning, T1, Co-location, Customer Service, Telephony, MPLS, VoIP, Managed Services, Ethernet, SIP, Microsoft Word, Process Improvement, Project Management, Unified Communications, TDM, Leadership, Internet Services, DSL, Data Center, SIP Trunking, Broadband, Telecommunication...
Education
Kirkwood Community College
University of Iowa
Business
The Network Operations Company December 2014 - Present
Windstream Communications August 2013 - December 2014
Worldwide Express February 2013 - July 2013
JDN Construction May 2011 - January 2013
Skills
Customer Service, Forecasting, Team Building, Inventory Management, Strategic Planning, Operations Management, Microsoft Office, Retail, PowerPoint, Process Improvement, Team Leadership, Microsoft Excel, Management, Logistics, Contract Negotiation, Social Media, Sales, Project Management, Account Management, Business Strategy, Product Development, Sales Operations, Leadership, New Business Development, B2B, Cold Calling, Sales Process, Negotiation, Direct Sales, Budgets
Education
Kent State University 2005 — 2009
Bachelor's degree, Sport Management
DataPath, Inc. March 2015 - Present
Windstream Communications November 2013 - March 2015
Windstream Communications June 2008 - October 2013
Windstream Communications June 2006 - May 2008
Alltel Wireless June 2002 - May 2006
ASG Wireless June 2000 - June 2002
Skills
Analytics, Pricing Strategy, Business Intelligence, Financial Analysis, Product Marketing, Leadership, Database Marketing, Marketing Strategy, Marketing Management, Management, Data Modeling, Microsoft SQL Server, E-commerce, Unified Communications, Database Design, Marketing Research, IT Strategy, Visual Basic, MySQL, Apache, PHP, Quota Setting, Financial Reporting, IT Solutions, Campaign Management, Managed Services, Sales, Telephony, Direct Marketing, Social Media Marketing, Marketing Communications, Competitive Marketing..., Pricing Optimization
Education
Liberty University 2011 — 2013
Master of Arts (M.A.), Religion/Religious Studies, 4.0
Texas A&M University 1993 — 1997
Bachelor of Science (B.S.), Computer Science
Windstream Communications April 2003 - Present
U.S. Cellular June 1999 - October 2002
Skills
VoIP, Telecommunications, Ethernet, Network Design, IP, MPLS, Wireless, Telephony, Troubleshooting, WAN
Education
Kirkwood Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Telecommunications Technology/Technician
Rock Valley College 1996 — 1998
Computer and Information Sciences and Support Services
Oregon High School
Windstream Communications April 2013 - Present
SA IT Services with Rockwell Collins May 2007 - April 2013
2006 - 2007Hometown Cash Advance April 2006 - May 2007
APAC Customer Services February 2005 - April 2006
Skills
Microsoft Office, Lotus Notes, SAP, Dell, Ten Key, Inventory, Data Reconciliation, Dell Computers, Troubleshooting, Hardware, Management, BMC Remedy, Windows, Leadership, Project Management, Windows 7, Computer Hardware, Windows XP, Operating Systems, Visio, Software Installation
Education
Kirkwood Community College 1998 — 2000
Linn-Mar High School 1994 — 1998
Windstream Communications April 2015 - Present
Verizon Wireless January 2012 - April 2015
Ohio Dominican University October 2008 - December 2011
Telenav June 2006 - June 2007
Randall Mortgage June 2004 - June 2006
Skills
Sales, Sales Process, Account Management, Customer Retention, Leadership, Management, Recruiting, Sales Operations, Solution Selling, Marketing, Lead Generation, Networking, New Business Development, Strategic Planning, Business Development, Selling, Salesforce.com, Program Management, Negotiation, Coaching, Solution-oriented, Closing Abilities, Prospecting Skills, Presentations, Direct Sales, Business Relationship..., Interpersonal Leadership, Communication, GIS, Network Security, Telematics, Cloud Computing, Government, IT Solutions, IT Consulting, Technology Integration, Mobility Strategy, Enterprise Technology..., Mobile Devices, Cold Calling, Wireless, UCaaS, Hosted Services, Disaster Recovery, VoIP, MPLS
Education
Ohio Dominican University 2009 — 2011
MBA, Business Administration and Management, General
Kent State University 2000 — 2003
Bachelor of Science, Public Relations
Windstream Communications August 2008 - August 2012
PAETEC Communications August 2003 - July 2008
McLeodUSA January 2000 - July 2003
McLeodUSA October 1997 - December 1999
McLeodUSA April 1997 - September 1997
OfficeTeam June 1996 - September 1996
Skills
Telecommunications, Reporting & Analysis, Data Warehouse..., SQL, Relational Databases, Access, Microsoft Excel, Data Analysis, ETL Testing, User Acceptance Testing, Query Writing, Telecommunications..., Billing Process, Financial Modeling, Market Research, G/L Reconciliations, Data Mining, Data Warehousing, Oracle Application..., Oracle Database, Oracle SQL Developer, Toad for Oracle, Revenue Assurance, IBM AS/400, Defining Requirements, Fiber Optic Networks, Private Line, Wireless, Dunn & Bradstreet, GeoResults, Visual Basic, Lead Generation, Marketing Communications, Lawson General Ledger, Product Management, MPLS, VoIP, PowerPoint, Fixed Income, International Finance, Options Strategies, Investments
Education
University of Iowa - Henry B. Tippie College of Business 2012 — 2014
Bachelor of Business Administration (BBA), Finance, 4.04 Major GPA
Kirkwood Community College 1993 — 1996
Associate of Arts and Sciences (AAS), Accounting, 3.65 GPA
Marion High School 1990 — 1993
High School Diploma
Raba Kistner Consultants November 2011 - Present
Windstream Communications September 2006 - November 2010
LHB Office Services December 2000 - September 2006
Skills
Spreadsheets, Microsoft Excel, Payroll, Office Management, Outlook, Administrative..., Fax, Data Entry, Customer Service, 10 Key, Lotus Notes, Quicken, Process Scheduler, Call Center, Audio Conferencing, Customer Satisfaction, Accounts Payable, Accounts Receivable, Access, Human Resources, Telephone Skills, Administration, Invoicing, Sales, Microsoft Word
Education
University of Phoenix 2006 — 2009
Business Adminstration, Business
Landmark Education
Windstream Communications 2006 - Present
BankOne November 1997 - May 2006
Skills
Project Management, Telecommunications, Virtualization, Integration, Managed Services
Education
Kent State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Windstream Communications October 2013 - Present
Akima Management Services, LLC June 2013 - January 2014
Elmira Structures September 2012 - October 2012
City of Indianapolis January 2010 - August 2012
Longhorn Steakhouse October 2010 - January 2011
Old Spaghetti Factory August 2010 - October 2010
Niagara Falls Country Club July 2008 - July 2010
Timberland Factory Fashion Outlets October 2007 - January 2008
Dimon & Bacorn Moving, Inc January 2006 - January 2007
Keuka College January 2005 - April 2006
Skills
Community Outreach, Social Services, Community Development, Nonprofits, Case Managment, Program Development, Grant Writing, Public Policy, Policy, Government, Volunteer Management, Local Government, Fundraising, Policy Analysis
Education
City of Indianapolis & Marion County 2010 — 2012
B.S, Criminal Justice
Niagara University 2005 — 2010
Criminal Justice, Law
Keuka College 2005 — 2006
Criminal Justice and Corrections
Notre Dame High School 2000 — 2004
GRADUATE, General Studies
Visiont April 2015 - Present
Kforce Inc February 2015 - April 2015
DuPont Pioneer May 2014 - February 2015
Visiont February 2014 - May 2014
Vermeer June 2011 - January 2014
Windstream Communications September 2005 - June 2011
Iowa Telecom March 2000 - September 2005
Maytag Appliances April 1996 - March 2000
Newton Manufacturing Company October 1994 - April 1996
Skills
Siebel, Microsoft Excel, Business Analysis, Projects, Business Intelligence, Outlook, PowerPoint, Integration, Singl.eView, Microsoft Word, SQL Navigator, Visio, Project Management, Requirements Gathering, Process Improvement, Software Documentation, Data Warehousing, Business Process, Databases, Oracle, Management, Business Requirements, Agile Methodologies
Education
Kirkwood Community College 1991 — 1993
Associate of Applied Science, Interior Design
Net3 Technology, Inc April 2014 - Present
Fluor January 2012 - April 2014
Windstream Communications June 2008 - January 2012
InterMicro LLC. May 2007 - June 2008
Skills
Microsoft SQL Server, Visual Studio, Database Design, C#, ASP.NET, .NET, T-SQL, Access, Visual Basic, Software Development, XML, SQL, VBA, VB.NET, Requirements Analysis, Integration, SharePoint, PL/SQL, Web Services, Web Development, IIS, Windows, Programming, Visio, jQuery, Data Conversion, ASP.NET MVC, SharePoint Designer, Software Project..., Silverlight, Oracle, Shares, SQL Server, Application Development, share, JavaScript
Education
Lander University 2003 — 2005
Bachelors, Computer Science
Harley-Davidson Dealer Systems July 2013 - Present
Windstream Communications 2001 - 2012
Windstream Communications 1997 - 2001
Alltel Information Services 1996 - 1997
Alltel Information Services 1992 - 1996
Skills
Solution Selling, Telephony, Telecommunications, Call Center, VoIP, T1, Account Management, Customer Satisfaction, Customer Retention, Avaya, Troubleshooting, Team Leadership, ACD, Switches, Call Centers, Wireless, Team Building
Education
Kent State University 1986 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Electronic Technogy Institute-Cleveland 1983 — 1985
Associate's degree, Electrical and Electronics Engineering
Fiberutilities Group LLC December 2014 - Present
Windstream Communications June 2012 - December 2014
South Slope Cooperative Communications Company 2010 - 2010
Okoboji Wines 2003 - 2010
ACT 2000 - 2003
Skills
Logistics Manager 3..., Supervising 4 employees..., Assisted in making..., Provided software..., Working knowledge of ..., Experience with Telnet,..., Proficient with Windows..., Experience with SONET,..., Experience splicing..., Tested circuits with..., Tested circuits with..., Tested optical circuits..., Tested circuits with...
Education
Kirkwood Community College 2010 — 2012
Associate of Applied Sciences (A.A.S.), Telecommunications Technology, 2012, 3.9
Kent City School District August 2012 - Present
Kent City School District August 2001 - August 2012
Boy Scouts of America January 1980 - August 2012
Windstream Communications June 1994 - February 2001
Windstream Communications January 1972 - June 1994
The Old ALLTEL (gone now) 1985 - 1993
Skills
WAN, Troubleshooting, Microsoft Office, Computer Hardware, Hardware, Windows, Project Management, Project Planning, System Administration, Team Building, Network Administration, Public Speaking, Leadership, Virtualization, Strategic Planning, Process Improvement, Training, Telecommunications, Management, Teaching, Security, Team Leadership, Disaster Recovery, Access, Active Directory, Windows 7, Networking
Education
Kent State University 1967 — 1968
Engineering
Theodore Roosevelt High School 1964 — 1967
Windstream January 2015 - Present
Windstream Communications November 2013 - January 2015
Time Warner Cable 2011 - 2013
Skills
Help Desk Support, Servers, Computer Hardware, Networking, Active Directory, Computer Repair, Customer Service, Computer Network..., Computer Proficiency, Web Marketing, Troubleshooting, Technical Support, VPN, TCP/IP, Switches, Windows Server, BMC Remedy Ticketing...
Education
Kent State University 2009 — 2011
Computer Information Systems
Canton South High School 2005 — 2009
EMC August 2012 - Present
Windstream Communications October 2011 - August 2012
Kings Medical Group 2010 - 2011
Skills
Flash, Pre-sales, Systems Engineering, EMC Storage, Storage Area Networks, EMC Design, Virtualization, SAN, Cloud Computing, NAS, Solution Selling, Storage Virtualization, VMware, Storage, Disaster Recovery, Storage Architecture, SSD, Enterprise Storage, Storage Solutions, Clariion, Backup & Recovery..., Presentation Skills
Education
Kent State University
Bachelor's of Computer Information Systems
Kent State University
Bachelor's of Business Management
Windstream Communications July 2013 - Present
TEKsystems November 2012 - July 2013
Windstream Communications November 2011 - November 2012
IBM Global Services June 2011 - November 2011
PAETEC May 2010 - June 2011
Mercer Human Resource Consulting January 2008 - May 2010
Trapeze September 2006 - September 2007
Caterpillar May 2006 - September 2006
McLeodUSA September 1999 - May 2006
McLeod USA 1999 - 2006
Skills
Troubleshooting, System Administration, Process Improvement, IBM iSeries, Networking, Databases, Cisco Technologies, Windows, Vendor Management, BMC Remedy, Call Center, Project Management, Call Centers, Program Management, System Deployment, Data Center, Disaster Recovery, Visio, Unix, Switches, Software Documentation, VoIP, WAN, Telephony, Security, Network Design, Routers, LAN-WAN, T1, Hardware, Servers, Active Directory, Software Installation, Windows Server, Telecommunications, Integration, VMware, VPN, Testing, Network Administration, Technical Support, Virtualization, Operating Systems, TCP/IP, Windows XP, Windows 7
Education
Kirkwood Community College 2004 — 2006
LAN Management, Computer Networking
Muscatine High School 1989 — 1989
Diploma, General Studies
Muscatine High School 1985 — 1989
General studies, General Studies
Windstream Communications October 2011 - Present
PAETEC October 2010 - October 2011
PAETEC March 2010 - October 2010
McLeodUSA May 2006 - March 2010
Skills
Order Processing, Telecommunications, VoIP, Managed Services, Telephony, T1, Co-location, MPLS, Wireless, Unified Communications, IP, Ethernet, Optical Fiber, Call Centers, SIP
Education
Kirkwood Community College 1994 — 1997
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Tire Centers, LLC April 2014 - Present
Windstream Communications August 2008 - February 2014
Old Time Pottery May 2006 - August 2008
Skills
Java, Oracle, .NET, SQL, Business Analysis, JIRA, Software Documentation, User Documentation, Time Management, Change Management, Scrum, HTML, XML, CSS, JavaScript, C++, MySQL, Microsoft Office, Windows, Unix, Linux, Tomcat, NetBeans, Apache, Troubleshooting, Always Willing to Learn, LDAP, ALUI, Eclipse, Individual Development, Group Development, Motivation, MyEclipse, Problem Analysis, Problem Solving
Education
Lander University 2004 — 2008
B.S., Major:Computer Information Systems with Emphasis software development Minor:Business Administration
Windstream Communications May 2008 - Present
Hallmark Management Co June 2002 - April 2004
Harbor Management Company April 1998 - June 2002
Skills
Customer Satisfaction, Customer Service, Management, Finance, Sales, Invoicing, Call Centers, Customer Retention, Direct Sales, Solution Selling, Account Management, Microsoft Office, Microsoft Excel, Sales Process
Education
Lanier Technical College 2007 — 2008
Microsoft Office 2007, Certificate for Mastery of Course
Frayser High School 1962 — 1966
Physical Sciences
Level 3 Communications April 2015 - Present
Level 3 Communications May 2013 - March 2015
Windstream Communications January 2009 - May 2013
CycleNation August 2004 - December 2008
XO Communications 2000 - 2004
e.spire, acquired by TWT, acquired by Level 3 1998 - 2000
SkyTel, acquired by MCI, re-branded Verizon Business 1992 - 1998
Skills
Co-location, Managed Services, Long Distance, Account Management, Telecommunications, Sales Process, Strategic Partnerships, Sales Management, Sales, MPLS, Wireless, SaaS, VoIP, Selling, Leadership, Call Centers, Solution Selling, Unified Communications, Enterprise Software, Direct Sales, SIP Trunking, IP, Channel Partners, Cloud Computing, Telephony, Data Center
Education
LaGrange College 1985 — 1988
BA, Business
Windstream Communications September 2011 - Present
Bright House Networks October 2008 - September 2011
Nuvox Communications September 2007 - October 2008
FDN Communications January 2005 - August 2007
FDN Communications February 2003 - January 2005
Florida Digital Network September 2000 - February 2003
Duro Communications June 1999 - September 2000
MPInet September 1997 - May 1999
Skills
MPLS, IP, VoIP, Ethernet, Network Design, WAN, SIP, Juniper, Metro Ethernet, Cisco Technologies, T1, ATM networks, LAN-WAN, Wireless, Telecommunications, Switches, TCP/IP, QoS, Computer Network..., ISDN
Education
University of Central Florida 1994 — 1996
BS, Computer Science
Lenoir-Rhyne University 1992 — 1994
Computer Science
Windstream Communications April 2013 - Present
Windstream Communications September 2010 - April 2013
PAETEC August 2008 - September 2010
PAETEC July 2008 - August 2008
PAETEC November 2004 - July 2008
McLeodUSA March 2003 - November 2004
McLeodUSA January 2001 - March 2003
McLeodUSA June 1998 - January 2001
Adecco November 1994 - June 1998
Village Inn Pancake House August 1993 - November 1994
Skills
Microsoft Access 2007, Microsoft Excel 2007, Some SQL Knowledge, Creating User Friendly..., Microsoft Word, Microsoft Outlook, Toad for Oracle, ODBC, Process documentation, Creating Reporting Tools, Microsoft Excel, Databases, Documentations, Access, Outlook, Salesforce.com, Networking, Troubleshooting, Leadership, Analysis, Sales, Data Analysis, Business Intelligence
Education
Kirkwood Community College 1993 — 1994
A.A. Legal Assistance
University of Northern Iowa 1987 — 1989
Jefferson Senior High School
Jefferson Senior High School, Taft Middle School, and Coolidge Elementary School
Jefferson Senior High School, Taft Middle School, and Coolidge Elementary School
Taft Junior High, Jefferson Senior High
Taft Junior High, Jefferson Senior High
Taft Junior High, Jefferson Senior High
Taft Junior High, Jefferson Senior High
Taft Junior High, Jefferson Senior High
Facebook February 2014 - Present
Beza Foundation October 2012 - Present
Juniper Networks July 2010 - February 2014
Windstream Communications May 2008 - July 2010
LightEdge Solutions October 2007 - May 2008
Lightedge Solutions June 2006 - October 2007
LightEdge Solutions March 2005 - June 2006
MCI June 2000 - May 2004
New Covenant Bible Church January 2003 - January 2004
Skills
BGP, OSPF, MPLS, Cisco IOS, Spanning Tree, Metro Ethernet, IPv6, JUNOS, Apple, Windows Server, Linux, CentOS, PowerDNS, RedHat, Suse, Windows 7, Lync Server 2010, OCS 2007, Routing Protocols, Routers, Cisco Technologies, WAN, Juniper, DNS
Education
Kirkwood Community College 2001 — 2004
AAS
Windstream Communications May 2013 - Present
Rockwell Collins July 2005 - March 2013
AdTrack March 2004 - July 2005
McLeodUSA July 1996 - June 2001
Skills
Software Project..., Licensing Negotiations, Account Management, Microsoft Technologies, Process Improvement, Program Management, Project Management, Team Leadership, Microsoft Office, New Business Development, Team Building, Strategic Planning, Management, Microsoft Excel, Salesforce.com, Sales, Negotiation, Telecommunications, Vendor Management, Requirements Analysis, Cross-functional Team..., Software Documentation, Project Planning
Education
Kirkwood Community College 2011 — 2013
In Progress, Business Administration and Management, General
Windstream Communications October 2008 - September 2011
CT Communications September 1995 - September 2008
Alltel February 1972 - April 1995
Skills
Product Management, Marketing Communications, Wireless, Brand Management, Product Development, Telecommunications, Project Management, Management, Marketing, New Business Development, Budgets, Sales, Change Management, Public Relations, Training, Account Management, Competitive Analysis, Product Marketing, B2B, Cross-functional Team..., Strategic Partnerships, Strategy, Business Development, Start-ups, Direct Sales, Marketing Strategy, Solution Selling, Sales Operations
Education
Kent State University 1967 — 1971
Bachelor or Arts, Spanish, French, secondary Education
Mitchell Community College
Mitchell Community College
UNC Charlotte
MBA student
Windstream Communications August 1998 - Present
APAC Customer Services January 1997 - August 1998
universal gym equipment March 1993 - January 1997
TriMin Systems 1989 - March 1993
Universal Gym Equipment 1979 - 1989
Nissen Corporation 1978 - 1984
Western Fraternal Life Association 1974 - 1979
Skills
IBM iSeries, IT Management, Disaster Recovery, SQL, SDLC, Visio, System Administration, Servers, RPG, DB2, Data Center, Operating Systems, Requirements Analysis, Software Development
Education
Kirkwood Community College 1972 — 1974
CenturyLink July 2015 - Present
Windstream Communications November 2011 - June 2015
Windstream Communications February 2010 - October 2011
Windstream Communications June 2008 - January 2010
Windstream Communications July 2006 - May 2008
Alltel 2004 - 2006
Alltel 2002 - 2003
Alltel 2000 - 2001
Alltel 1998 - 1999
Alltel 1996 - 1997
Skills
Telecommunications, Vendor Management, Integration, Process Improvement, Management, Team Leadership, Project Management, VoIP, Wireless, SDLC, Business Analysis, Telephony, Cross-functional Team..., Software Project..., IT Management, SQL, Disaster Recovery, Managed Services, Data Center, Requirements Analysis, Business Process..., Business Intelligence, Troubleshooting
Education
Kent State University 1993 — 1997
Bachelor’s Degree, Business Administration, Management Information Systems
Allstate August 2014 - Present
MRI Software LLC May 2013 - August 2014
Innovative Process Administration, LLC. May 2011 - January 2012
YRC Reverse Logistics July 2010 - December 2010
Windstream Communications January 2010 - June 2010
Developers Diversified Realty March 2008 - May 2009
Proquest Business Solutions August 1990 - May 2003
Auto-trol Technology 1984 - 1990
Skills
Oracle, Windows Server, SQL, VMware, SharePoint, Database Administration, Troubleshooting, PL/SQL, Visio, Disaster Recovery, Microsoft SQL Server, Unix, Linux, SDLC, Unix Shell Scripting, Software Development, Agile Methodologies, Security, XML, Vendor Management, Business Intelligence, Computer Hardware, Integration, Servers, Data Warehousing, Windows, Solaris, ITIL, Virtualization, Databases, MS Project, Perl, System Administration, Operating Systems, Software Documentation, Requirements Analysis, Technical Support, Testing, Active Directory, Business Analysis, Java, Requirements Gathering, Shell Scripting, Software Project..., Enterprise Architecture, DNS, Data Center, Visual Basic, C#, IT Management
Education
Kent State University 1995 — 2003
Computer Science Major
Penn Technical Institute - Pittsburgh, PA 1982 — 1984
Associate Degree in Specialized Technology, Electronics Technology
Dean Technical Institute - Pittsburgh, PA 1977 — 1980
Associate Degree in Specialized Technology, Electrical Technology
Isle of Capri Casino November 2011 - Present
Windstream Communications January 2008 - Present
CBP Communications August 2005 - January 2008
gateway 1996 - 2004
Skills
Troubleshooting, Technical Support, Networking, Telecommunications, Help Desk Support, Computer Network..., T1, Servers, Software Installation, Microsoft Certified..., CCNA, Cisco Technologies, Routers, VoIP, Computer Hardware, Telephony, TCP/IP, Hardware, Network Design, IP, Network Administration, Operating Systems, WAN, Data Center, Active Directory, Call Centers, Microsoft Exchange, Network Architecture, Windows Server, Wireless, Blackjack, Craps, Roulette, CompTIA A+, Switches, LAN-WAN, Wireless Networking
Education
Kirkwood Community College 2008 — 2010
AAS, Telecommunication Technology
Western Iowa Tech 2001 — 2003
Windstream Communications November 2003 - Present
US LEC 2001 - 2003
Teligent 1997 - 2001
MFS / WorldCom 1995 - 1997
Skills
VPN, IP, VoIP, T1, Telecommunications, Metro Ethernet, Routers, SIP, Firewalls, Managed Services, SIP Trunking, MPLS, Co-location, Networking, SDH, Frame Relay
Education
La Salle University 1986 — 1990
Bachelor of Science, Management Information Systems
Windstream Communications May 2014 - Present
Bridgestone May 2012 - May 2014
Kelly Services May 2010 - May 2012
Bridgestone July 2009 - May 2010
The University of Akron June 2009 - July 2009
Inspiron Logistics March 2008 - February 2009
Kurtz Bros, Inc. November 2006 - August 2007
Lakeland Community College March 2006 - May 2006
Skills
Active Directory, DHCP, System Administration, Customer Service, Backup Solutions, Servers, Troubleshooting, Storage Area Networks, Storage Management, Veritas Net Backup, Infiniband, Router Configuration, Wireless Networking, Windows Server 2003, Windows Server 2008, AIX, Unix, Red Hat Linux, ColdFusion, HTML/XML, Citrix, TSM, Replication, Tape Libraries, Encryption, SAN, Networking, NetApp, Citrix Metaframe, VMware, Cisco Technologies, Cisco IOS, Firewalls, Routers, Network Administration, Storage, Switches, EMC Storage, NetApp Filers, Compellent, Cisco MDS SAN switches, Brocade Fibre Switches, Netbackup
Education
The University of Akron 2007 — 2010
CIS Networking Option, Computer Networking/Repair
Lakeland Community College 2004 — 2007
Associates, Computer Networking Cisco Option
Windstream Communications May 2008 - Present
PAETEC November 2000 - May 2008
United States Air Force June 1993 - November 2000
Skills
Telecommunications, VoIP, T1, MPLS, Managed Services, Telephony, IP, Ethernet, SIP Trunking, SIP, Co-location, DS3, PRI, WAN, Avaya, Data Center, LAN-WAN, Routers, DSL, Network Design, Cisco Technologies, Adtran, TDM, Frame Relay
Education
Kirkwood Community College 2005 — 2013
Associates of Applied Science, Local Area Networking
Windstream Communications November 2012 - Present
Susan G Komen Greater Kansas City November 2008 - Present
Windstream via TEKsystems June 2012 - November 2012
Operation Breakthrough August 2011 - December 2011
PAETEC November 2000 - September 2010
Wal-Mart June 1996 - November 2000
Skills
Customer Service, Telecommunications, Event Planning, Outlook, Microsoft Office, Strategic Planning, VoIP, Telephony, Microsoft Excel, Call Center, Non-profits, Project Management, Team Building, Social Media, Call Centers, Time Management, Sales Operations, Data Entry, Salesforce.com, Customer Satisfaction, Marketing, Training, Sales, Account Management, Nonprofits
Education
Mount Mercy College 2003 — 2004
BS, Business Administration
Kirkwood Community College 1998 — 2000
Associate of Arts, Business Administration
ACBB-BITS March 2015 - Present
Windstream Communications May 2006 - February 2015
XO Communications 2003 - 2006
McLeodUSA January 1997 - 2003
Skills
Managed Services, Co-location, SIP Trunking, VoIP, Telephony, MPLS, Unified Communications, Solution Selling, Telecommunications, Direct Sales, Cloud Computing, Salesforce.com, Data Center, Ethernet, IP, Account Management, PRI, Wireless, Hosted Services
Education
Kirkwood Community College
City of Ashtabula 2014 - Present
Kent State University 2013 - 2014
Greater Ashtabula Chamber of Commerce July 2012 - August 2012
Randstad 2012 - 2012
Windstream Communications 2011 - 2011
Verizon Wireless 2009 - 2010
Alltel 2007 - 2009
Conneaut Telephone Company 2004 - 2007
Kent State University 2002 - 2004
Skills
Accounts Receivable, Purchase Orders, Financial Accounting, Managerial Accounting, Troubleshooting, Routers, Technical Support, Networking, Computer Hardware, TCP/IP, Switches, Operating Systems, Wireless Networking, Help Desk Support, Windows XP, Cisco Technologies, System Administration, System Deployment, Linux, Laptops, Software Installation, Cisco IOS, Information Technology, Microsoft Office, Network Administration, Telecommunications, Network Security, WAN, Security, Windows, Printers, Software Documentation, Firewalls, Desktop Computers, Modems, Workstations, JUNOS, Mobile Devices
Education
Kent State University at Ashtabula 2012 — 2014
Associate of Applied Business, Accounting, (Accounting/Finance GPA: 4.0)
Kent State University 2000 — 2004
Bachelor of Science, Technology
Kent State University at Ashtabula 2000 — 2002
Associate of Applied Business, Computer Technology
Cleveland Clinic December 2013 - Present
Windstream Communications October 2011 - December 2013
Windstream Communications January 2008 - October 2011
Allstate October 1999 - January 2008
Roetzel & Andress December 2000 - July 2002
Graphic Enterprises of Ohio, Inc April 1998 - October 1999
Skills
Virtualization, Data Center, A+ Certified, Network Administration, VMware ESX, Disaster Recovery, Active Directory, Unix, Project Management, Troubleshooting, DNS, Windows Server, Networking, Windows, VMware, Cisco Technologies
Education
Kent State University 1993 — 1998
BA, Sociology
Buckeye Local 1989 — 1993
HS Diploma
Windstream Communications March 2012 - Present
Windstream Communications February 2007 - April 2012
Windstream Communications July 2006 - February 2007
Skills
Business Objects, Crystal Reports, SQL, Analysis, Telecommunications, Microsoft Office, Customer Service, Leadership
Education
Kent State University 1983 — 1987
Bachelor's degree, Communications
Windstream Communications December 2011 - October 2013
Windstream Communications August 2000 - October 2013
PAETEC August 2000 - October 2013
US LEC 2003 - 2006
Fastnet August 2000 - December 2003
AT&T Mobility (formerly Vanguard Cellular One) June 1998 - March 2000
Penn Linen and Uniform July 1996 - May 1998
Reckitt Benckiser January 1979 - June 1995
Skills
Revenue Assurance, Telecommunications, Credit, Managed Services, Call Centers, Invoicing, Account Management, Software Documentation, Sarbanes-Oxley Act, Training, Financial Risk..., Wholesale Collections, Leadership, Passion to Succeed, Credit Risk, Credit Management, A/R collections, Consumer Goods..., Account Reconciliation, Accounting, Customer Retention, VoIP, Unified Communications, Telephony, MPLS
Education
Catasauqua High School 1974 — 1978
Business, Business
Lehigh Carbon Community College
Business, Management, Marketing, and Related Support Services
SYNNEX Corporation June 2014 - Present
Mecklenburg County Government September 2013 - June 2014
Windstream Communications September 2010 - September 2013
Mecklenburg County Government March 2004 - September 2010
Education
Queens University of Charlotte 1986 — 1990
Bachelor of Science (B.S.)
Lee University 1974 — 1978
Bachelor of Arts (B.A.)
Sprint May 2015 - Present
Windstream Communications November 2013 - April 2015
Schneider Electric June 2012 - January 2013
FedEx February 2011 - June 2012
Nortel Networks April 2007 - January 2010
Avaya January 2000 - April 2007
AT&T 1990 - 2000
Skills
Enterprise Software, CRM, Channel Partners, Data Center, Management, Managed Services, Cloud Computing, Business Development, Professional Services, Telecommunications, Sales Operations, Account Management, Channel, Wireless, Selling, Unified Communications, Sales
Education
Lawrence Technological University 1998 — 2000
MBA, Business Administration
Frontier Communications March 2013 - July 2014
XO Communications June 2011 - October 2012
Windstream Communications December 2009 - June 2011
Communications Consulting Services August 2003 - December 2009
Qwest July 2006 - March 2008
AT&T January 1984 - January 2003
Skills
Telecommunications, Cloud Computing, VoIP, Enterprise Software, Call Centers, Integration, Networking, IP, Security, Management, IT Service Management, Customer Service, Routing, Co-location, Solution Selling, Managed Services, Direct Sales, Account Management, MPLS, WAN, Ethernet, Telephony
Education
Lake Erie College 1987 — 1997
BA, Communications
Windstream Communications December 2000 - Present
ALT Communications 1997 - 2000
ALT Communications 1994 - 1997
Various Interconnect Companies in Louisiana and Texas 1980 - 1994
United States Air Force 1972 - 1979
Skills
SIP Trunking, Unified Communications, MPLS, VoIP, Telephony, Managed Services, Co-location, SIP, IP, Telecommunications, Sales Engineering, Solution Selling, Ethernet, T1, Wireless, Hosted Services, WAN, Cloud Computing, LAN-WAN, Network Design, Metro Ethernet, TDM, Avaya, Optical Fiber, Video Conferencing, DWDM
Education
Lamar University 1990 — 1991
Computer Science
Simpson High School - Simpson La 1968 — 1972
Windstream Communications December 2011 - Present
PAETEC March 2008 - December 2011
McLeod USA November 2005 - March 2008
Skills
Sales Support, Telecommunications, Channel, Management, Sales Operations, Solution Selling, Co-location, Managed Services, Unified Communications, Telephony, Long Distance, Training, Direct Sales, Call Centers, Wireless, MPLS, Hosted Services
Education
Kirkwood Community College 1993 — 1994
Perry High School 1988 — 1992
Windstream Communications September 2009 - Present
Verizon December 2002 - November 2008
Shared Technologies December 2000 - December 2002
TKI system management October 1990 - November 2000
Nortel 1986 - 1990
Education
Kutztown University of Pennsylvania 1977 — 1978
Windstream Communications December 2011 - Present
PAETEC December 2008 - December 2011
Communitech Services November 1999 - May 2006
Skills
MPLS, VoIP, Telecommunications, Ethernet, SIP Trunking, Telephony, Managed Services, SIP, Unified Communications, IP, Wireless, Hosted Services, T1, Cloud Computing, Co-location, Troubleshooting, Frame Relay, Data Center, Network Design, Pre-sales, Network Architecture, PRI, Cisco Technologies
Education
Lawrence Technological University 2005 — 2008
BS, Electrical Engineering
Northeastern University 1983 — 1984
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
21st Century Home Inspections, LLC May 2011 - Present
CenturyLink Business June 2013 - May 2014
Level 3 Communications May 2012 - April 2013
Windstream Communications June 2007 - May 2012
Deltacom June 2005 - December 2005
Qwest April 2000 - July 2004
GTE (pre-Verizon merger) February 1998 - April 2000
MCI Telecommunictions (pre-Worldcom and pre-Verizon acquisition) November 1983 - July 1997
Skills
Long Distance, SIP Trunking, Hosted Services, T1, MPLS, Unified Communications, Telephony, SIP, Managed Services, VoIP, Ethernet, Frame Relay, IP, LAN-WAN, ATM networks, Telecommunications, WAN, Wireless, Network Design, Data Center, Networking, Co-location, Network Architecture, Solution Selling, Direct Sales, Cloud Computing, Home Inspections, Sales, Account Management, SaaS, Salesforce.com
Education
Lansing Community College 1985 — 1987
Monroe County Community College 1981 — 1983
Associate of Applied Sciences, Electronics Technology
Windstream Communications August 2012 - Present
Windstream Communications 2008 - August 2012
Iowa Telecom April 2008 - May 2010
Mcleodusa 1997 - 2002
Skills
Siebel, Telecommunications, Social Media Marketing, Training, Team Leadership, Direct Sales, Cloud Computing, Customer Service, Leadership, Process Improvement, VoIP
Education
Kirkwood Community College 1995 — 1998
Liberal Arts
American Red Cross December 2010 - Present
ACN May 2008 - September 2008
Windstream Communications May 2007 - March 2008
CTC Communications September 2004 - April 2007
Sylvan Learning Center August 2003 - September 2004
Aycock Elementary August 2000 - June 2003
Westwood Church October 1998 - August 2002
Totaro Elementary August 1998 - August 2000
Education
Liberty University 2007 — 2009
MBA, International Business
Liberty University 1993 — 1998
BS, Education
Windstream Communications July 2006 - Present
Alltel 1992 - July 2006
Skills
SDLC, Telecommunications, Unix, SQL, Microsoft SQL Server, Visio, Requirements Analysis, Integration, XML, Disaster Recovery, Solaris, Vendor Management, Business Analysis, Software Development, Software Project..., IT Management, Web Services, Databases, .NET
Education
Lake Erie College 1985 — 1988
BSBA, Computer Information Systems
Healthport LLC 2010 - 2013
Windstream Communications 1999 - 2009
Skills
Telecommunications, Wireless, Computer Network..., Call Center, Accounts Receivable, General Ledger, Account Reconciliation, Oracle Application..., Account Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Office Administration, Customer Service, Records Management, Receptionist Duties, Clerical Skills, Event Planning, JD Edwards
Education
Lanier Technical College 2010 — 2012
Associate of Science (A.S.), Business Administrative Technology
Windstream Communications September 2011 - Present
Rosetta 2010 - 2010
Emdeon 2007 - 2010
Thomas Steel Strip 1994 - 2007
Education
Kent State University 1991 — 1992
Computer Science
Mount Union College 1986 — 1991
B.S., Computer Science, Mathematics
LaBrae High School 1982 — 1986
4.0 GPA
Windstream Communications October 2012 - Present
PAETEC June 2006 - Present
PAETEC September 2004 - June 2006
PAETEC June 2000 - September 2004
Skills
Troubleshooting
Education
Kirkwood Community College 2012 — 2013
Introduction to SQL
Washington High School
General Studies
University of Northern Iowa
Windstream Communications November 2012 - Present
Verizon Business December 1998 - April 2010
WilTel Communications 1994 - 1998
Skills
Network Operations, Computer Network..., Networking, Network Design, MPLS, WAN, Switches, Ethernet, Cisco Technologies, Telecommunications, Network Engineering, Routers, Data Center, LAN-WAN, Wireless, Routing, VPN, T1, TCP/IP, Troubleshooting
Education
Langston University 1999 — 2002
BA, Education
D&J Arbogast LLC July 2009 - Present
D&J Arbogast LLC June 2009 - November 2013
Windstream Communications May 1979 - June 2009
Education
Kent State University at Tuscarawas 1972 — 1978
Kent State University 1972 — 1977
BSS, Computer Science
Salesforce August 2015 - Present
Windstream Communications August 2013 - August 2015
Aerotek November 2010 - August 2013
Corporate Turnaround January 2009 - November 2010
Equity Source Home Loans, LLC July 2008 - January 2009
Ameribank Mortgage November 2006 - July 2008
Skills
Recruiting, Financial Services, Marketing Strategy, Cold Calling, Sales, Account Management, Technical Recruiting, Staffing Services, Customer Service, Building Relationships, New Business Development, Applicant Tracking..., Accounting, Process Improvement, Forecasting, Budgets, Banking, Management, Finance, Networking, Contract Recruitment, Microsoft Office, Managed Services, Strategic Planning, Cloud Computing, Telecommunications, Leadership, Consulting, VoIP, CRM, Start-ups, Channel Partners, Business Development, Project Management, Product Management, Security
Education
La Salle University 2001 — 2006
Bachelor of Science Degree, Business Administration
Randolph High School
Transmit Identity LLC January 2012 - Present
Gold Clipper Magazine April 2008 - December 2011
Windstream Communications April 2001 - April 2007
Skills
Web Analytics, Email Marketing, SEO, Social Media Marketing, Social Media, Account Management, Affiliate Marketing, PPC, SEM, Digital Marketing, Online Marketing, Google Adwords, Mobile Marketing, Google Analytics, Multi-channel Marketing, B2B Marketing, Marketing, Direct Marketing, Web Design, Advertising, Lead Generation, Online Advertising, Customer Service
Education
Kent State University 2005 — 2011
Bachelor of Business Administration (B.B.A.), Minor in Marketing
Available March 2014 - Present
Windstream Communications September 2003 - March 2014
Telseon June 1999 - October 2002
Bechtel May 1996 - June 1999
Skills
Project Management, Team Leadership, SQL, Contract Negotiation, Ethernet, Team Building, Optical Fiber, Operations Management, Fiber Optics, Management, T1, MPLS, FTTx, Broadband, Co-location, Telecommunications, Metro Ethernet, Data Center, Project Planning, Strategic Planning, Troubleshooting
Education
AT&T Bell Core Courses 1970 — 1993
OSP Design, Maintance, and Engineering Copper and Fiber (FTTx)
Cuyahoga Community College 1975 — 1977
Business Administration and Management, General
Kent State University 1969 — 1970
Business Administration and Management, General
Kent State University 1966 — 1967
industrial Engieering
Nordonia Hills High School 1963 — 1966
High School, Industrial Engineering, 12
Windstream Communications December 1996 - January 2007
Ameritech October 1994 - September 1996
Education
Kent State University 2007 — 2013
Warrensville Heights High School 1985 — 1987
Windstream Communications Computer Network SpecialistNTIDecember 2009 - Present
JLodge LLC June 2008 - August 2009
Kent State University September 1996 - January 1999
Skills
Servers, Software Installation, Troubleshooting, Computer Hardware, Windows, Hardware, Routers, Printers, Switches, Laptops, Operating Systems, XP, Security, Data Center, System Administration, Linux, Workstations, VPN, Windows Server, Disaster Recovery, Desktop Support, WAN, Databases, DSL, Access, Firewalls, Testing, Desktop Administration, Network Security, Web Applications, VoIP, Novell, Storage, DHCP, DNS, TCP/IP, Network Administration, Video Conferencing, LAN/WAN, Windows 7, Antivirus, Cisco Switches, Windows Server 2008, Group Policy, Network Hardware, Routing, Cabling, Novell Netware, Symantec Antivirus, Norton Ghost
Education
Kent State University 1996 — 1999
Computer Technology
Goodyear Tire & Rubber Co. June 2008 - March 2015
Windstream Communications September 1998 - 2007
Skills
COBOL, DB2, Visio, SDLC, Systems Analysis, Data Modeling, Software Development, PL/SQL, VB.NET, ETL, Linux, Micro focus Cobol, Unix
Education
Youngstown State University
Bachelor of Science Applied Science, Computer Information Systems
Kent State University
Associate of Applied Business, Computer Technology
Windstream October 2014 - Present
Windstream Communications May 2001 - Present
Global Crossing March 1997 - May 2001
Kum&GO July 1994 - March 1997
Skills
Telecommunications, Call Centers, Customer Service, Human Resources, IP, Management, Recruiting, Training, Program Management, Unified Communications, VoIP, Wireless, Ethernet, MPLS, Selling
Education
Kirkwood Community College 1994 — 1997
Windstream Communications April 2005 - Present
Education
Kent State University 1967 — 1971
Bachelor of Business Administration, Organizational Behavior
Windstream Communications May 2006 - Present
Cadiz Ace Hardware June 1995 - August 2004
GTE October 1978 - June 1995
Education
Kent State University
Windstream Communications July 1979 - Present
Windstream Communications July 1979 - Present
Skills
Optical Fiber
Education
Kent State University
Business Admin
Frontier Communications December 2013 - Present
Frontier Communications March 2013 - November 2013
Windstream Communications October 2012 - February 2013
SRT Communications Inc July 2011 - September 2012
Windstream Communications April 2011 - June 2011
Copper Valley Telephone October 2008 - February 2011
Copper Valley Telephone May 2007 - October 2008
Cordova Telephone Cooperative June 2006 - June 2007
Golden West Telecom June 1994 - June 2006
Skills
Switching Equipment-..., Computer- Microsoft..., Access Equipment-AFC,..., Transport..., Microwave Systems-MMDS,...
Education
Lake Area Technical Institute 1985 — 1987
Associate's degree, Electronics, 3.5
AT&T November 2012 - Present
Windstream Communications 2001 - 2012
Valor Telecom 2004 - 2006
CenturyLink 1998 - 2001
Skills
IP, Wireless, VoIP, Telecommunications, Sales, Managed Services, Cross-functional Team..., Vendor Management, Telephony, Strategic Planning, Call Centers
Education
Lewis and Clark College 1994 — 1996
Bachelor of Arts (B.A.)
Electric Pump August 2012 - Present
Windstream Communications January 2010 - January 2012
Customer Service Rep January 2006 - January 2010
Greater Iowa Credit Union January 2005 - January 2006
JOHN DEERE COMMUNITY CREDIT UNION January 2002 - January 2005
Metco Credit Union January 1998 - January 2002
Skills
Data Entry, Customer Service, Collections, Sales, Problem Solving, Quality Assurance
Education
Kirkwood Community College 1999 — 2000
General Education Requirements
Jefferson High School 1995 — 1999
High School
Windstream Communications ChefAces on 29thAugust 2014 - Present
Education
Le Cordon Bleu College of Culinary Arts-Minneapolis
Windstream Communications February 2004 - Present
FDN Communications/NuVox 2004 - 2008
Seminole Insurance Casualty Insurance Company 2001 - 2004
Education
Lincoln College of Technology-West Palm Beach
Business Management and Operations
Windstream Communications October 2002 - Present
Integranetics August 1999 - September 2002
Education
Kentucky Wesleyan College 1995 — 1999
Bachelor of Science (BS), Computer Science
Windstream Communications September 2012 - Present
2nd Story Software November 2011 - Present
Accountemps March 2012 - August 2012
Winn Kelly Chevrolet March 2003 - October 2006
Skills
Auditing, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Account Management, Tax Accounting, Cost Accounting
Education
Kirkwood Community College 2009 — 2011
Associate's degree, Accounting and Finance