Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Arkansas Department of Information Systems August 2015 - Present
Windstream Communications July 2012 - March 2014
Datamax Micro June 2011 - November 2011
Provides operational and customer support for Windstream service provider data network. April 2010 - June 2011
Treadway Electric Company December 2008 - April 2010
United States Air Force December 2003 - December 2009
City of Fort Smith March 2007 - December 2008
ABC Financial Services March 2005 - March 2007
Skills
IP, MPLS, Networking, Switches, VoIP, Customer Service, Software Documentation, Disaster Recovery, Leadership, Network Design, Technical Support, Vendor Management, WAN
Education
University of Central Arkansas 2003 — 2007
Management Information Systems, General
Priority1 January 2015 - Present
The Fleming Companies August 2014 - January 2015
Staley Inc January 2012 - June 2014
Windstream Communications July 2004 - January 2012
Dillards March 1998 - July 2004
Dillard's May 1998 - February 2000
Dillards May 1997 - May 1998
First National Bank of Springdale May 1993 - May 1997
Skills
Account Management, Forecasting, Sales Support, Sales Management, Coaching, Sales Operations, Telecommunications, Sales, B2B, Strategic Planning, Leadership, Team Building, CRM, Direct Sales, Vendor Management, Budgets, Sales Process, Strategy, Business Development, Management, Selling, Marketing, Training, Marketing Strategy, Retail, Customer Retention, Customer Satisfaction, Negotiation, Solution Selling, Customer Experience, Product Marketing, Cross-functional Team..., Salesforce.com, Analytics, Strategic Partnerships, Wireless, Managed Services, New Business Development, Contract Negotiation, Unified Communications
Education
University of Central Arkansas 1997 — 2001
BBA, Marketing
Springdale High School 1990 — 1993
High School Deploma
AT&T Services, Inc. September 2013 - Present
Allied Wireless Communications Corporation September 2010 - Present
Windstream Communications August 2008 - October 2010
Alltel Corporation 2003 - 2008
Alltel May 1995 - November 2003
Skills
Procurement, Strategic Sourcing, Analysis, Accounts Payable, Human Resources, Negotiation, Finance, RFP, Marketing, Invoicing, Vendor Management, Telecommunications, Contract Negotiation, Cross-functional Team..., Wireless, Project Management, Management, Strategy, Process Improvement
Education
University of Central Arkansas 1981 — 1986
BSE, Education
Convergia April 2015 - Present
Windstream Communications 2013 - Present
Windstream Communications January 2008 - March 2013
T-Mobile January 2000 - February 2007
Sprint May 1998 - April 2000
Skills
VoIP, IP, Sales Process, Sales Operations, Customer Retention, 3G, Telecommunications, Sales, Leadership, Wireless, Account Management, Customer Satisfaction, B2B, Cold Calling, Sales Management
Education
University of Central Florida
Bachelor of Science in Business, with a concentration in Marketing/Sales and Management (UCF)
Matrix IBS August 2015 - Present
Windstream Communications April 2014 - June 2015
Mitel August 2013 - April 2014
CCH, a Wolters Kluwer business May 2011 - August 2013
Clarity Technical Solutions March 2010 - April 2011
InterCall December 2008 - March 2010
School Specialty February 2002 - March 2005
InterCall March 1999 - September 2001
AirTouch 1998 - 2000
Skills
New Business Development, Salesforce.com, Sales Management, Customer Relations, Solution Selling, Account Management, Customer Service, Direct Sales, B2B, Sales, Sales Process, SaaS, Sales Operations, Lead Generation, Sales Presentations, Cold Calling, Marketing, Strategic Partnerships, Selling, Customer Retention, CRM, Mobile Devices, Customer Experience, Territory Development, Business Intelligence, Pipeline Management, Product Marketing, Enterprise Software, Competitive Analysis, Business Development, Strategy, Product Management, Professional Services, Unified Communications, Cloud Computing, VoIP, Wireless, Managed Services
Education
University of California, Irvine 1992 — 1996
Bachelors, Political Science
Canyon High School 1988 — 1992
Windstream Communications May 2009 - Present
Boeing January 2002 - April 2009
Education
University of Central Arkansas 1998 — 2002
Bachelor's degree, Computer Systems Networking and Telecommunications
Windstream February 2015 - Present
Windstream Communications May 2013 - February 2015
Windstream Communications May 2010 - 2013
Windstream Communications May 2009 - June 2010
NuVox 2009 - 2010
HealthCare Scouts September 2008 - March 2009
Skills
Sales, Training, Project Management, Customer Service, Public Speaking, Direct Sales, Account Management, Cold Calling, Salesforce.com, Solution Selling, Call Center, Customer Retention, Telecommunications, Sales Management, Sales Process, Recruiting, Contract Negotiation, Unified Communications, New Business Development, Managed Services, RFP, Business Networking, PeopleSoft, Product Development, Social Media Marketing, Call Centers, Sales Presentations, Management, Employee Training, SIP Trunking, T1, VoIP, Telephony, MPLS, Sales Operations, Leadership, Cloud Computing, SIP, Networking, Customer Satisfaction
Education
University of Central Florida 2003 — 2008
BA, Psychology, Spanish
University of Central Florida 2003 — 2008
Bachelor's degree, Psychology
Windstream August 2015 - Present
Windstream February 2015 - August 2015
Windstream Communications August 2012 - February 2015
Windstream Communications July 2006 - August 2012
Air Transport International, LLC October 2004 - June 2006
Skills
Visio, Troubleshooting, Microsoft SQL Server, Databases, Access, Visual Basic, Servers, JavaScript, Oracle, Crystal Reports, VB.NET, ATM networks, Help Desk Support, Lotus Notes, VBScript, VoIP, Telecommunications, Microsoft Office, Data Center, BMC Remedy, Computer Network..., Networking, T1, Routers, Switches, Cisco Technologies, Juniper Technologies, ATM Networks
Education
University of Central Arkansas 2010 — 2012
Masters of Business Administration, MBA, Business, 3.7 GPA
University of Central Arkansas 1999 — 2004
Bachelors, Computer Information Systems
Windstream Communications 2005 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Research, Event Planning, Leadership, Leadership Development, Microsoft Word, PowerPoint, Project Management, Public Speaking, Sales, Strategic Planning, Teaching, Team Building, Team Leadership, Training
Education
University of Central Arkansas
Bachelor's of Accounting, Accounting
Windstream Communications 2012 - Present
Verizon Wireless November 2008 - October 2011
Alltel Corporation November 2007 - October 2011
Verizon Wireless July 2001 - 2011
Alltel Corporation July 2001 - November 2008
Alltel Wireless 2001 - 2008
Revenue Wireless Alltel Corporation November 2006 - November 2007
Alltel Corporation September 2004 - November 2005
Alltel Corporation May 2002 - September 2004
Alltel Wireless July 2001 - September 2004
Skills
General Ledger, Payments, Auditing, Call Center, JD Edwards, Billing Systems, Telecommunications, Forecasting, Capital Budgeting, Sarbanes-Oxley, Pivot Tables, Financial Analysis, Positive Pay, Leadership, Call Centers
Education
Webster University 2003 — 2005
Masters, Business Administration
University of Central Arkansas 1997 — 2001
Bachelor of Business Administration, Computer Information Systems
Windstream December 2014 - Present
Windstream Communications April 2013 - Present
Windstream Communications April 2011 - April 2013
Windstream Communications August 2008 - April 2011
Skills
Adtran, ATM networks, T1, DS3, Frame Relay, Ethernet, LAN-WAN, Computer Network..., DSL, Cisco Technologies, WAN, Networking, SIP Trunking, Switches, Telecommunications, ISDN, IP, Juniper, Redback, Calix, Routing Protocols, Routers, BGP, Cisco IOS, Gigabit Ethernet, Optical Fiber, Juniper Technologies
Education
University of Central Arkansas 2002 — 2008
Bachelor of Business Administration (BBA), Management Information Systems, General
Windstream Communications September 2014 - Present
Windstream Communications April 2014 - Present
Windstream Communications July 2011 - March 2014
U.S. Army November 2007 - April 2011
BKD CPAs & Advisors November 2006 - April 2007
Acxiom Corporation March 2004 - October 2006
Skills
Process Improvement, Financial Analysis, Risk Management, Microsoft Excel, Forecasting, Team Leadership, Auditing, PeopleSoft, Microsoft Office, Accounting, General Ledger, Variance Analysis, Essbase, Consolidation, Hyperion Enterprise, Telecommunications, Training, Cost Accounting, Journal Entries, Financial Audits, JD Edwards, Sarbanes-Oxley, Revenue Recognition, CPA, Account Reconciliation, Accruals, Hyperion HFM, External Audit, Accounts Receivable, Cash Flow, Invoicing, Internal Audit, Sarbanes-Oxley Act, GAAP, Internal Controls, HFM, Spreadsheets, Expenses, Financial Accounting
Education
University of Central Arkansas 2010 — 2011
Masters of Business Administration
University of Central Arkansas 2000 — 2003
Bachelor of Business Administration, Accounting
The Arkansas Conference of the United Methodist Church April 2013 - Present
Windstream Communications August 2012 - January 2013
IT Business Consultant July 2011 - August 2012
Windstream Communications March 2008 - July 2011
Windstream Communications July 2006 - March 2008
Alltel 2002 - June 2006
Alltel 2000 - 2002
Alltel 1998 - 2000
Electronic Art Systems 1997 - 1998
University of Central Arkansas 1995 - 1997
Skills
Digital Photography, Photoshop, PHP, Problem Solving, Analysis, CSS, Graphic Design, Web Design, Web Development, Flash, HTML, JavaScript, Social Media, User Interface Design, Usability Testing, Video, Brainstorm Facilitation, Critical Thinking, Microsoft Excel, PowerPoint, Podcasting, WordPress, Cross-functional Team..., Training, E-commerce, Troubleshooting, Website Development, Creative Direction, User Experience, Access, Web Content Management, HTML 5, Editing, Web Applications, Layout, Blogging, Web Analytics, Database Design, B2B, Google Analytics, Apache, XML, XHTML, Technical Writing, Integration, System Administration, Technical Support, Content Management, SharePoint, Databases
Education
University of Central Arkansas 1992 — 1997
Bachelor's degree, Graphic Design
John L McClellan 1990 — 1992
Sprint July 2013 - Present
Windstream Communications June 2009 - June 2013
Skills
Telecommunications, Ethernet, VoIP, MPLS, Network Design, IP, Fiber Optics, Wireless, DWDM, Cisco Technologies, Switches, Computer Network..., T1, Troubleshooting, Optical Fiber, Spanning Tree, MSTP, SONET, Cisco IOS, OSPF, Visio, Microsoft Office, Cisco Routers, Routers
Education
Central Missouri State University 2006 — 2009
Bachelor of Applied Science (BASc), Electronics and Netowork Engineering, 3.72 GPA
Schmid Construction May 2015 - Present
Fast Accurate Services January 2014 - April 2015
Windstream Communications November 2013 - January 2015
Specialty Service Solutions, Inc August 2012 - December 2013
MSC LLC March 2012 - July 2012
ATT July 1999 - January 2012
MCI Worldcom January 1997 - June 1999
AT&T Wireless May 1994 - December 1996
Skills
Telecommunications, Telecommunication..., Network Communications, Local Area Network, Network Security, Data, Internet, Voice & Data Convergence, VoIP, MPLS VPN, Applications, Wireless, Mobile Communications, Mobile Applications, Long Distance, WAN, Frame Relay, Metro Ethernet, Managed Hosting, Cloud Computing, Optical Communications, Unified Communications, Direct Sales, Business Development, Broadband, Managed Services, PRI, SIP Trunking, Co-location, MPLS, Internet Services, Solution Selling, IP, Sales, Hosted Services, Contract Negotiation, Optical Fiber, Channel Partners
Education
University of Central Florida 1979 — 1986
Windstream Communications October 2012 - Present
Education
University of Central Arkansas 2002 — 2007
Bachelor’s Degree, Management Information Systems, General
Windstream July 2015 - Present
Windstream Communications October 2014 - July 2015
Windstream Communications September 2012 - October 2014
Windstream Communications September 2010 - September 2012
KDL (acquired by Windstream communications 12/2010) December 2007 - September 2010
KDL April 2004 - December 2007
Metropolitan Evansville Chamber of Commerce 2000 - 2004
Skills
Metro Ethernet, 4G LTE Ethernet Backhaul, 10G Ethernet, Carrier Ethernet, RPR, SONET Transport, DWDM Design,..., Ethernet design,..., Lab vendor and..., Technical Writing, Technical Documentation, Technical Drawing, SONET design,..., Project Management, Project Engineering, Project Delivery, Customer Experience..., Customer Engagement, Cisco IOS, Cisco Routing &..., Transmode, Cyan, Infinera, Tellabs, Cisco Transport, Optellian, MRV, Accedian, JDSU, IXIA, Spirent, ROADM, Passive DWDM, Agilent, Telecommunications..., Data and TDM Engineering, Design Engineering, Operations Engineering, Project assurance, metro ethernet forum, Ethernet, DWDM, Fiber Optics, Network Design, IPSec, SDH, Optical Fiber, Switches, TDM, Telecommunications
Education
University of Evansville 2000 — 2006
Bachelors of Science, Electrical Engineering
Integration Partners March 2014 - Present
Freelance Web Developer January 2003 - Present
FishNet Security March 2013 - March 2014
igxglobal May 2012 - March 2013
Proteus Networks January 2012 - May 2012
Proteus Networks December 2009 - May 2012
Windstream Communications July 2006 - January 2010
Consumer Testing Labs May 2003 - July 2006
Best Buy September 2004 - April 2005
Skills
Routing Protocols, Switches, Virtualization, Problem Solving, Project Management, Intrusion Detection, Network Security, Network Design, Programming, MPLS, IPSec, Juniper, Cisco, OSPF, BGP, RSVP-TE, LDP, IS-IS, QoS, VMware Server, Network Architecture, Data Center Architecture, IPv6, PIM, RSTP, GRE, DNS, DHCP, HTML + CSS, Linux server..., Apache, PHP, MySQL, Alcatel, Redback, JUNOS, Network Engineering, Staff Supervision, Technical Training, SSL, Cisco Technologies, RTSP, Routing, Frame Relay, Data Center, VLAN, Networking, Firewalls, Cisco Routers, Linux
Education
University of Central Arkansas 2003 — 2008
B.S., Computer Science
Charter Communications April 2014 - Present
Windstream Communications January 2012 - April 2014
Wateen Telecom July 2007 - September 2011
Wateen Telecom October 2005 - July 2007
Pakistan Telecommunication Company Limited December 2002 - October 2005
Skills
Fiber Transport..., Plg & Design of..., BOM creation &..., Network Design, Optical Fiber, Project Management, Telecommunications..., FTTx & GPoN networks, Cisco 15454 Family -..., DWDM/ROADM, Cyan Z77/Z33/Z22..., 100G Transport Design, Cisco Packet Transport..., Transmission, DWDM, FTTx, SDH, Optimizations, Maintenance & Repair, GPON, Cisco Technologies, Network Communications, OTN, GSM, OSPF, Telecommunications, LTE, MPLS, Ethernet, RIP, NMS, STP, QoS, Switches, Fiber Optics, TCP/IP, IP, WiMAX, BGP, EIGRP, Routing, Optimization, Computer Network..., Routers, VoIP, Core Network, Network Architecture, Metro Ethernet, RF, SIP
Education
University of Engineering and Technology, Taxila 1997 — 2001
BSc Electrical Engineering, Electronics and Communications Engineering
Huawie University Shenzhen, China 2007 — 2007
Certification on MSTP and NG-SDH/DWDM Systems including OSN3500/7500/9500 and BWS1600G, SDH/DWDM
Acxiom July 2008 - Present
Windstream Communications October 2006 - July 2008
Windstream Communications July 2006 - October 2006
Alltel Wireless February 2005 - July 2006
Nuvell Financial Services May 2004 - February 2005
Skills
Sales/Use Tax, Tax Accounting, Account Reconciliation, Financial Accounting, Payroll Taxes, Tax Research, Sales Tax, Accounting, Tax
Education
University of Central Arkansas 1999 — 2004
MACC, Accounting
Convergent Technologies, Inc. December 2013 - August 2015
Friends Are By Your Side 2013 - 2015
Line Systems, Inc. (LSI) October 2012 - November 2013
Line Systems Incorporated (LSI) May 2012 - October 2012
Windstream Communications February 2012 - April 2012
Windstream Communications March 2010 - February 2012
GrayHair Software, Inc. September 2008 - September 2009
Margarita Man Party LLC April 2008 - September 2008
Magellan Hill Technologies July 2006 - April 2008
PAETEC January 2006 - July 2006
Skills
Teamwork, Telecommunications, Community Outreach, Data Center, Internet Services, Account Management, Business Management, Customer Relations, Organizational..., Excel, Hospitality, Key Account Management, Social Media, Social Networking, Network Security, Outlook, Microsoft Office, VoIP, Mac OS X, Microsoft Excel, Management, Customer Service, Salesforce.com, Sales Process, Sales Operations, Telecommunications..., Telecommunication..., Telecommunications..., Business Process..., Kintana, OS X, Unified Communications, Co-location, Project Management, Call Centers, Budgets, Managed Services, MPLS, Strategic Partnerships, Team Management, Sales, Training, Strategy, Networking, Leadership, Customer Satisfaction, Marketing, Customer Retention, Sales Management, Product Marketing
Education
University of Delaware 1990 — 1995
Bachelor of Science, Elementary Education
Cherry Hill High School East 1987 — 1990
Diploma
Windstream Communications January 2013 - Present
Hewlett-Packard August 2011 - August 2012
JJ's August 2010 - June 2011
Furniture Row Companies September 2009 - March 2010
Limestone Partners, LLC December 2007 - September 2009
Victoria’s Secret December 2006 - November 2007
Parkway Place Baptist Church May 2006 - August 2006
Skills
Service Delivery, Service Management, HP, Pre-sales, Business Analysis, Software Installation, Hardware Support, Restaurant Management, Customer Service, Customer Retention, Customer Engagement, Troubleshooting, Sales, Solution Selling
Education
University of Central Arkansas 2004 — 2008
Bachelor of Science (B.S.), Psychology
Parkview Magnet High School 2000 — 2004
Windstream Communications May 2014 - Present
Four Rings Racers Group January 2009 - Present
XO Communications June 2012 - December 2013
Four Rings Racing January 2010 - December 2013
TelePacific Communications October 2009 - February 2011
Empire Realty Associates November 2004 - 2009
MCI February 2001 - November 2003
Synteleos 2000 - 2001
Skills
VoIP, SIP Trunking, IP, IP VPN, MPLS VPN, Internet Access, Carrier Ethernet, Fiber Optic Networks, Long Haul IP Transport, Voice & Data Convergence, Voice, Data, Data Center, Ethernet, MPLS, Sales, Direct Sales, Selling, Networking, Cloud Computing, Sales Process, Call Centers, Cold Calling, Wireless, Salesforce.com, Long Haul, Unified Communications, Co-location, Account Management, Telecommunications, Managed Services, Telephony, SIP
Education
University of California, Santa Barbara 1996 — 2000
B.A., Sociology
Black Box Network Services June 2014 - Present
Black Box Network Services 2014 - 2015
Black Box Network Services 2014 - 2015
ADP January 2013 - March 2014
Windstream Communications October 2010 - January 2013
Radiant Technology Group, Inc August 2009 - January 2011
AVI-SPL March 2008 - August 2009
GENESYS CONFERENCING June 2006 - November 2007
MCI CONFERENCING January 2000 - September 2005
MCI 2000 - 2005
Skills
Video Conferencing, Managed Services, Data Center, Management, Telepresence, Account Management, Integration
Education
UNIVERSITY of CINCINNATI
Business Management
ClientTell August 2013 - Present
Vitera Healthcare January 2013 - August 2013
TeleVox Software September 2007 - May 2012
Windstream Communications October 2006 - September 2007
Greenway Medical Technologies November 2003 - August 2005
Skills
Solution Selling, Direct Sales, Account Management, New Business Development, SaaS, Sales Process, Salesforce.com, Qualifying Prospects, Healthcare Information..., Sales Management, Sales, Selling, Sales Operations, Enterprise Software, Sales Presentations, Cold Calling, CRM, B2B, Business Development
Education
University of Central Arkansas
BBA, Marketing
teleNetwork September 2014 - Present
Home Healthcare Personal February 2014 - Present
Westgate Resorts November 2013 - January 2014
Windstream Communications April 2013 - September 2013
Free Lancer ( Self Employed) February 2012 - April 2013
Presidio Networked Solutions November 2010 - February 2012
The Revere Group August 2008 - April 2010
Consulate Management Company February 2008 - June 2008
EMBARQ October 2007 - February 2008
Black Box Network Services September 2003 - October 2007
Skills
Cisco Call Manager, Cisco Catalyst Switches, Cisco, Cisco IOS, Cisco Networking, Microsoft, WebEx, Wireless Networking, Network Security, Switches, CCNA, CCNP, Routers, Firewalls, Routing, VoIP, QoS, IP, Network Administration, Unified Communications, BGP, Security, VLAN, Networking, Cisco Wireless, Cisco Certified, System Deployment, Telecommunications, Technical Support, Software Installation, VPN, Cisco Routers, Network Engineering, Network Design, WAN, LAN-WAN, Help Desk Support, Call Centers, Information Technology, TCP/IP, Data Center, VMware, DNS, Servers, Cisco Nexus, DHCP, Microsoft Exchange, Pre-sales, Disaster Recovery, Windows Server
Education
Valencia College 2003 — 2006
A.S., Computer Engineering Technology - Cisco
University of Central Florida 1999 — 2000
Bachelor of Computer Science, Computer Science, 3.8
Solutions for Change 2012 - Present
ADAM NEW YORK 2012 - Present
San Diego CRM Consulting 2012 - Present
San Diego State University February 2011 - Present
Earth Day Dallas December 2010 - August 2012
Windstream Communications January 2010 - November 2010
CASTLEPOINT SOLUTIONS INC June 2008 - December 2009
Skills
MS Project, Salesforce.com..., healthcare IT, Data Center Architecture, Financial Accounting, MS Office, CCNA, Computer Science, IT Strategy, Busniess Analysis, Internet Marketing, Business Process Mapping, Project Management
Education
University of Cambridge 2006 — 2008
Master of Business Administration (MBA), Information Technology
University of California, Berkeley 2009 — 2009
Master of Business Administration (MBA), Computer and Information Systems Security/Information Assurance
Qlik May 2014 - Present
Windstream Communications December 2012 - April 2014
Razor Technology December 2009 - November 2012
Charels J Beckers & Son's September 2004 - September 2009
Skills
Cloud Computing, Data Center, Managed Services, Sales, CRM, Storage, Professional Services, Direct Sales, Solution Selling, Security, Sales Process, Channel Partners, Lead Generation, Networking, Vendor Management, Business Intelligence, Enterprise Software, Client Prospecting, Pipeline Development, Pipeline Management, Salesforce.com
Education
University of Delaware 1995 — 1999
BS, Economics
Save10.com June 2015 - Present
Granite Transformations of Central Arkansas June 2013 - Present
Windstream Communications April 2011 - May 2013
Windstream Communications May 2010 - April 2011
Windstream Communications June 2009 - April 2010
Windstream Communications May 2008 - June 2009
University of Central Arkansas August 2006 - April 2008
Sonoma Raceway May 2007 - August 2007
Skills
Customer Service, Public Speaking, Success Oriented, Telecommunications, Sales, Direct Sales, Marketing, Account Management, Sales Management, Salesforce.com, Customer Satisfaction, Internally Motivated, Interpersonal Skill, Solution Selling, Managed Services, Call Centers, Networking, Selling, Management, Product Marketing, B2B, Product Management, Leadership, VoIP
Education
University of Central Arkansas 2003 — 2008
B.A., Digital Film & Speech Communication
Windstream Communications January 2013 - September 2014
Acxiom March 2012 - September 2012
Alltel/Verizon January 2000 - December 2011
Alltel/Verizon January 2000 - January 2011
Alltel January 1997 - October 2000
Skills
Billing Systems, Wireless Networking, System Testing, Cellular, Testing, Remedy, Voice Mail, Data Manipulation, Provisioning, User Acceptance Testing, Wireless, Dashboard, Data Validation, Troubleshooting, Change Control, Test Planning, Windows 95, End User Support, SSO, Quality Assurance, Documentation, Vendor, Regression, Requirements Analysis, Billing, Telecommunications, Test Director, Quality Center, Windows, Software Documentation, Test Cases, Manual Testing, Business Requirements, Regression Testing, Software Quality..., Invoicing, SQL, SDLC, Agile Methodologies, Business Analysis, Unix, Cellular Communications, BMC Remedy, Technical Support, Software Project..., Training, Integration, Vendor Management, Release Management, Call Centers
Education
University of Central Arkansas 1987 — 1995
BS, Kinesology/Sports Medicine
Sylvan Hills High School 1984 — 1987
Windstream Communications Senior ConsultantWindstreamMarch 2007 - Present
University of Central Arkansas March 2003 - February 2007
Skills
Marketing Communications, Marketing, Social Media, Leadership, Account Management, Editing, Telecommunications, Event Planning, Event Management, Web Design, Direct Marketing, Copywriting, Public Relations, Corporate Communications
Education
University of Central Arkansas 1991 — 1995
BS, Psychology
Central Arkansas Water September 2012 - Present
Arvest Bank March 2009 - September 2012
Windstream Communications January 2009 - March 2009
United States Army Reserve January 2001 - January 2009
Vonn's Complete Auto Repair December 2002 - December 2008
Skills
Accounts Payable, Microsoft Excel, Microsoft Office, Social Networking, Budgets, Access, Microsoft Word, Team Leadership, HTML, Data Analysis, Accounting, Account Reconciliation, Mortgage Banking, Customer Service, Time Management, Process Improvement, Loan Servicing, Recruiting, Risk Management, PowerPoint, Financial Analysis, Corporate Finance, Leadership, General Ledger, Analysis, Financial Reporting, Banking
Education
University of Central Arkansas 2014 — 2017
Master's Degree, Accounting
University of Houston 2002 — 2008
Bachelors, Finance / Minor Accounting
Windstream Communications December 2010 - Present
KDL May 2000 - January 2011
Cinergy May 1987 - May 2000
Cinergy May 1993 - May 1997
Cinergy May 1991 - May 1993
Skills
MPLS, Ethernet, VoIP, Telecommunications, Solution Selling, Certified Energy Manager, Energy Management, Civil Engineering, EIT
Education
University of Cincinnati
BS-CEE, Civil & Environmental Engineering
Windstream Communications July 2006 - Present
Windstream Communications July 2012 - Present
Windstream Communications July 2006 - July 2012
Telly Inc. 2003 - July 2006
UPS Logistics 2002 - 2003
Citrix 2000 - 2002
Skills
Management, Sales Management, Sales Management..., Training Programme..., Training Delivery, Entrepreneurship, Co-location, Channel, Managed Services, SIP Trunking, VoIP, Unified Communications, Telephony, Sales, MPLS, Direct Sales, Telecommunications, Account Management, Selling, Sales Operations, Solution Selling, Wireless, Call Centers, Hosted Services, Customer Retention, Ethernet, Sales Process
Education
University of Baltimore 1995 — 1999
BS Business Administration, Business Administration and Management, General, 3.8
Peak 10 January 2015 - Present
MVDconnect May 2013 - January 2015
Windstream Communications March 2010 - March 2013
NuVox April 2008 - March 2010
Nuvox Communications March 2007 - March 2008
Killerspots.com Inc. February 2001 - March 2007
Yucatan 1997 - 2001
Home Depot August 1998 - December 2000
Skills
VoIP, MPLS, WAN, Telecommunications, Cisco Technologies, Data Center, Managed Services, Network Design, LAN-WAN, Unified Communications, Networking, Telephony, IP, Juniper, VMware, Avaya, T1, Enterprise Software, SIP, Metro Ethernet, Servers, Ethernet, SIP Trunking, Optical Fiber, Security, Co-location, Adtran, Sales Engineering, Salesforce.com, CCNA, DWDM, Hosted Services, Cisco, OpenFlow, Google Docs, IT Project & Program..., Carrier Ethernet, Optical Switching, MPLS Networking, Hosted Voice, IP PBX, SDN, Service Provider..., QinQ, Pseudowire, Dedicated Internet, Voice Solutions, Cloud Computing IaaS, IaaS, Cloud Computing
Education
University of Cincinnati 1996 — 2000
Incomplete
University of Cincinnati 1996 — 2000
Wyoming High School 1992 — 1996
General
Windstream Communications December 2011 - Present
PAETEC Communications August 2009 - December 2011
PAETEC Communications August 2008 - August 2009
Access One, Inc. June 2004 - June 2008
Access One, Inc. January 1999 - June 2004
Access One, Inc. August 1996 - January 1999
LCI International January 1995 - June 1996
Skills
Leadership, Co-location, SIP Trunking, Unified Communications, VoIP, Managed Services, IP, Solution Selling, MPLS, Ethernet, Telecommunications, SIP, Channel Partners, Data Center, Direct Sales, Strategy, Selling, Sales Management, SaaS, Strategic Partnerships, Management, Cloud Computing, Sales Process, Sales Operations, Sales, Long Distance, Account Management, Allworx, Telephony, Channel Sales, Call Centers, Cold Calling, Salesforce.com, Professional Services, Hosted Services, Wireless, T1, WAN, Broadband, Enterprise Software, PRI, Video Conferencing, Metro Ethernet, Networking, Go-to-market Strategy
Education
University of California, Santa Barbara
B.A., History
Mira Costa High School
yes, General Education Diploma
Windstream Communications January 2014 - Present
Contract assignments August 2012 - January 2014
ACS Solutions, Inc - Atlanta Cable Sales February 2009 - August 2012
Butler International March 2007 - July 2008
Verizon Business January 2005 - March 2007
Siemens Carrier Networks 2000 - 2004
Nortel Networks September 1998 - September 2000
Sprint January 1984 - 1998
Sprint 1984 - 1998
Skills
Telecommunications, Wireless, VoIP, Sales Management, Solution Selling, Managed Services, Telephony, IP, New Business Development, Ethernet, Direct Sales, Broadband, Account Management, Channel, Sales, Professional Services, Fiber Optics, MPLS, Sales Process, Strategic Planning, Contract Negotiation, Salesforce.com, Key Account Management, Product Management, RFP, Channel Partners, DSL, Business Development, B2B, Networking, WAN, Optical Fiber, Vendor Management, DWDM, Selling, Negotiation, Mobile Devices, Channel Sales, Team Leadership, T1, Cellular Communications, Sales Presentations, LAN-WAN, Management, Competitive Analysis, Unified Communications, Strategy, Leadership, Sales Operations, Outsourcing
Education
University of Central Florida
University of Florida
Comcast Cable March 2015 - Present
ASCENT Foundation October 2011 - Present
Windstream Communications August 2013 - March 2015
Jackson National Life Distributors, LLC April 2006 - March 2013
Skills
Sales, Salesforce.com, Business Development, Sales Process, Lead Generation, Relationship Management, Leadership, Cloud Computing, Disaster Recovery, Converged Voice and Data, Mutual Funds, Investments, Securities, Financial Advisory, Alternative Investments, Retirement, Customer Satisfaction, Finance, Wealth Management, Financial Markets, Series 63, Financial Services, Fixed Annuities, Retirement Planning, Insurance, Series 6, Account Management, CRM, Consulting, Management, Strategic Planning, Networking
Education
University of Colorado at Boulder - Leeds School of Business 2002 — 2006
BS in Marketing
Syracuse University - London England Campus 2005 — 2005
Carousel Industries October 2013 - Present
Windstream Communications December 2011 - September 2013
Quagga Corporation March 2008 - December 2011
NetVersant Solutions April 2003 - March 2008
XO Communications 2002 - 2003
Lucent Technologies 2000 - 2002
Lucent Technologies January 1996 - September 2000
AT&T 1992 - 1996
Skills
Manufacturing, Call Center, Contact Centers, Unified Communications, Telephony, Cisco Technologies, Telecommunications, Service Level Agreements, Avaya, Solution Selling, Healthcare, Business Relationship..., SIP, Income Statement, VoIP, Wireless, IP, Channel, IVR, Managed Services, Call Centers, Direct Sales, Cloud Computing, Selling, Sales, Video Conferencing, MPLS, Sales Management, Networking, Account Management, Data Center, CRM, SaaS, Strategic Partnerships, Salesforce.com, Sales Process, Enterprise Software, Channel Partners, Business Development, T1, Ethernet, Integration, Hosted Services, LAN-WAN, SIP Trunking, WAN, Professional Services, Mobile Devices, Co-location, Leadership
Education
University of California, Davis 1985 — 1990
BA, Economics
Terra Linda High School
Windstream Communications February 2013 - Present
XETA, a PAETEC Company November 2010 - August 2011
XETA Technologies, Inc 1993 - 2010
WilTel Communications December 1991 - June 1993
Skills
Contact Centers, Product Management, Sales, Sales Management, Contract Negotiation, SaaS, Mobile Devices, Telecommunications, Vendor Management, SIP Trunking, Troubleshooting, Solution Selling, Call Centers, Integration, IP, Wireless, Leadership, Business Development, Professional Services, New Business Development, Unified Communications, Retail, Enterprise Software, Pre-sales, VoIP, Sales Operations, Telephony, B2B, Managed Services, Networking, Software Documentation, Salesforce.com, Avaya, SIP, Direct Sales, MPLS, Marketing, Consulting, Strategic Partnerships, Hotels, Channel, Account Management, Lead Generation, Selling, Mergers & Acquisitions, Cloud Computing, Customer Satisfaction, Management, Channel Partners, CRM
Education
University of Colorado Boulder 1973 — 1976
BS, Real Estate
Altus High School 1970 — 1972
Graduated
Windstream Communications September 2013 - Present
Windstream Communications September 2011 - Present
AXA Advisors May 2010 - August 2011
Clearbrook Global Advisors, LLC May 2009 - August 2009
BNY Mellon June 2008 - August 2008
Skills
Sales, Solution Selling, Financial Analysis, Account Management, Strategic Financial..., Financial Modeling, Finance, CRM, Investments, Asset Managment, Access, Marketing, Business Development, Microsoft Excel, b2b sales, B2B, Managed Services, Cold Calling
Education
The University of Connecticut 2006 — 2010
B.S., Finance
Windstream Communications December 2014 - Present
tw telecom inc 2000 - 2014
tw telecom (fka Time Warner Telecom) 1994 - 2000
US WEST Business Resources, Inc (aka Qwest/Century Link) 1992 - 1994
US WEST Business Resources, Inc (aka Qwest/Century Link) 1986 - 1992
BetaWest Inc., Relocation Division 1984 - 1986
Equitable Relocation Management (aka AXA Equitable) 1980 - 1982
Skills
Vendor Management, Telecommunications, Contract Negotiation, RFP, Strategic Sourcing, Cross-functional Team..., Procurement, Operations Management, Process Improvement, Contract Management, Outsourcing, Negotiation, Supply Management, Mergers & Acquisitions, Business Development, Strategy, Managed Services, Solution Selling, Management, VoIP, Leadership
Education
Regis University
Bachelor of Business Administration (BBA), Business and Economics
University of Denver
Graduate Studies Certificate, Telecommunications, Project Management and Telecommunications
Quill.com October 2012 - Present
Jackson Therapy Partners October 2011 - October 2012
Windstream Communications February 2010 - July 2011
NuVox August 2008 - February 2010
FDN Communications May 2004 - August 2008
AT&T Mobility March 1999 - March 2004
AT&T Mobility 1999 - 2001
AT&T Mobility January 1997 - February 1999
Skills
Sales Management, Telecommunications, Customer Service, Salesforce.com, Account Management, Consultative Selling, Sales Support, Team Building, Call Center, Cold Calling, Problem Solving, Coaching, Solution Selling, Selling, Recruiting, Cloud Computing, B2B, Sales Operations, Leadership, Customer Experience, Sales, Integrity, Honor, CRM, VoIP, Co-location, Contract Negotiation, Management, Strategic Planning, Training, Call Centers, Direct Sales, Managed Services, Sales Process, Customer Retention, Time Management, New Business Development, Networking, Lead Generation, SaaS, Team Leadership, Strategic Partnerships, Sales Presentations, Business Development, Unified Communications, Key Account Management, Strategy, Vendor Management
Education
University of Phoenix 2001 — 2003
University of Central Florida 1995 — 1999
University High School 1993 — 1995
Butler High School 1991 — 1993
Windstream Communications January 2013 - Present
Windstream Communications 2008 - January 2013
NuVox October 2008 - February 2010
NuVox Communications February 2006 - October 2008
FDN Communications February 2006 - January 2008
ATS Health Services August 2003 - February 2006
Skills
Training Delivery, Solution Selling, Public Speaking, Telecommunications, Call Center, Development & delivery..., Direct Sales, Managed Services, Customer Retention, Sales Process, VoIP, SaaS, MPLS, Account Management, Corporate Training, Call Centers, Sales Operations, Leadership, Training, Management, Sales Management, Customer Service, Coaching, Customer Satisfaction, Selling, Sales, T1, Unified Communications, Cold Calling, Networking, Selling Skills, Recruiting, IP, Sales Presentations
Education
University of Central Florida 2012 — 2015
MA Instructional Systems & Technology, Adult and Continuing Education and Teaching
University of Central Florida 2000 — 2003
BA, Theatre
Seasons Hospice & Palliative Care March 2014 - Present
Windstream Communications June 2011 - June 2013
XO Communications June 2011 - January 2012
TelCentris April 2009 - June 2011
TelePacific Communications November 1998 - October 2008
Skills
VoIP, Managed Services, Unified Communications, SIP Trunking, Solution Selling, Telecommunications, Co-location, MPLS, SIP, Channel, PRI, Hosted Services, Long Distance, Telephony, Cloud Computing, Optical Fiber, WAN, Ethernet, Data Center, Wireless
Education
University of Colorado Boulder 1977 — 1981
BS, Business Administration
University of Colorado at Boulder 1977 — 1981
Bachelor of Science, Business
A Wireless - Verizon Wireless Premium Retailer April 2013 - May 2014
Windstream Communications October 2012 - February 2013
Allstate January 2012 - May 2012
Verizon Wireless November 2010 - October 2011
Verizon Wireless November 2008 - October 2010
Skills
Management and..., Strong Sales and..., Excellent..., High computer and..., Licensed Property and..., Sales, Recruiting, Management, Sales Management, Small Business, Leadership, Customer Service, Account Management, Selling, Coaching, Customer Experience, Retail, Customer Satisfaction, CRM, Cold Calling, E-commerce, Sales Process, Sales Operations, Call Centers, Merchandising, Customer Retention, Direct Sales
Education
The University of Connecticut 1990 — 1991
Spanish and Russian Languages
New Milford High School 1986 — 1990
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 9th through 12th
Our Lady of Lourdes Catholic School
Time Warner Cable August 2015 - Present
Windstream Communications July 2013 - August 2015
Fifth Third Processing Solutions powered by Vantiv July 2011 - July 2013
Multi-Craft June 1997 - June 2011
Conservative Energy December 1995 - June 1997
Conservative Energy June 1995 - December 1995
Skills
Negotiation, Networking, Needs Analysis, Business Strategy, Sales, Electronic Payment..., B2B, Customer Service, Leadership, New Business Development, Marketing, Sales Operations, Management, Managed Services, Sales Process, Cold Calling, Direct Sales, Salesforce.com, Pricing, Lead Generation, Customer Retention, Account Management, Sales Presentations
Education
University of Cincinnati 1992 — 1997
BA, Communication
Windstream Communications August 2013 - Present
Fidelus Technologies July 2011 - July 2013
Carousel Industries February 2010 - March 2011
Perimeter e-Security June 2009 - December 2009
Skills
Unified Communications, Microsoft CRM, VoIP, Mobility Solutions, Collaboration Solutions, Managed Security..., RIM, Business Networking, Building Strategic..., Managed Services, Hosted Services, Pricing Negotiations, UC, Consultative Selling, Account Penetration, Professional Services, SaaS, Channel Management, Cloud Computing, Enterprise Software, Salesforce.com, Data Center, Security, Cisco Technologies, Channel Partners, Management, Negotiation, Solution Selling, Solutions Marketing, Strategic Partnerships, Virtualization
Education
The University of Connecticut 2005 — 2008
B.S, Economics & Communications
Dell SecureWorks August 2015 - Present
UPS Capital November 2011 - August 2015
UPS November 2011 - August 2015
PURE Nightclub, Caesars Palace, Las Vegas 2010 - 2011
Insignia Group 2009 - 2009
Windstream Communications 2008 - 2009
AT&T 2004 - 2008
AT&T Wireless / Cingular 2002 - 2004
AT&T / Lucent Technologies / Avaya 1995 - 2002
Skills
Account Management, Cold Calling, CRM, Sales Operations, Sales Process, Sales, B2B, Selling, New Business Development, Sales Management, Customer Retention, Customer Satisfaction, Management, Telecommunications, Contract Negotiation, Customer Service, Budgets, Networking, Analysis, Training, Salesforce.com, Direct Sales, Access, Insurance, Leadership, Enterprise Software, Call Centers, Marketing, Forecasting, Team Building, Solution Selling
Education
University of Cincinnati 1993 — 1997
Business Administration
Windstream Communications December 2011 - Present
Windstream Communications June 2006 - December 2011
Deloitte September 2004 - June 2006
Skills
JD Edwards, Microsoft Excel, Tax Preparation, Accounting, General Ledger, Financial Analysis, Account Reconciliation, Journal Entries, Accruals, Tax Accounting, Corporate Tax, Tax, Income Tax, Tax Returns, CPA, Microsoft Office
Education
University of Central Arkansas 1999 — 2004
BBA, Accounting
C2 - Conceptual Connectivity March 2015 - Present
Windstream Communications November 2013 - March 2015
Marriott Mountain Resort and Spa May 2011 - May 2014
HBSA April 2011 - October 2011
Coaction Digital February 2011 - April 2011
Skills
Customer Service, Customer Satisfaction, Sales, Leadership, Data Center..., Cloud Computing, Structured Cabling, Telecommunications, Solution Selling, Fiber Optic Cable, Business Development, Sales Process, Network Infrastructure, Unified Communications, Ethernet, Voice & Data Convergence, MPLS, VoIP, SIP Trunking, Customer Engagement, Customer Retention, Assessing..., Salesforce.com, Time Management, Web Design, Microsoft Word, Hospitality, Hotels, Outlook, Direct Sales, Teamwork, HTML, Social Networking, WordPress, Operational Efficiency, Advertising, Manage Client..., Sales Cycle Management, CSS, Business Continuity, Business Continuity..., Disaster Recovery, WiFi, Networking, Management
Education
University of Colorado Boulder 2007 — 2011
B.A., Liberal Arts
ATLAS Institute at University of Colorado Boulder 2009 — 2011
Minor, Technology, Arts and Media
Cherry Creek High School 2004 — 2007
Windstream Communications September 2012 - Present
Windstream Communications December 2011 - September 2012
PAETEC April 2011 - December 2011
PAETEC February 2007 - April 2011
PAETEC June 2006 - February 2007
PAETEC September 2005 - June 2006
Skills
SIP Trunking, SIP, Wireless, Frame Relay, Avaya, LAN-WAN, Voice Mail, PRI, Long Distance, Data Center, Sales, MPLS VPN, Customer Retention, Cloud Computing, Broadband, Selling, Network Design, Telecommunication..., Telecommunications..., Network Security, Solutions Marketing, Customer Experience, TDM
Education
University of Delaware 2000 — 2004
BA, English
UBS Wealth Management August 2014 - Present
AT&T July 2010 - August 2014
Windstream Communications May 2005 - July 2010
Acxiom Corporation May 2004 - May 2005
Skills
Cisco Technologies, Juniper, IP, MPLS, Networking, VPN, Wireless, Computer Network..., Network Design, WAN, OSPF, Routers, Frame Relay, Telecommunications, BGP, Routing, Juniper Technologies
Education
University of Central Arkansas 1999 — 2003
Bachelor of Business Administration, Management Information Systems
Conway High
GolfBoard www.golfboard.com August 2015 - Present
Windstream Communications December 2013 - June 2015
AccessLine Communications May 2011 - September 2013
Secure-24 January 2007 - March 2011
AT&T April 2003 - January 2007
Skills
Strategic Partnerships, Cloud Computing, Solution Selling, Managed Services, Selling, Sales Operations, Social Networking, Negotiation, Management, Channel, Direct Sales, VoIP, Networking, Cisco Technologies, Enterprise Software, SIP, Unified Communications, Sales, Leadership
Education
University of Utah
B.S., Mass Communication
University of California, Los Angeles
Windstream Communications January 2012 - Present
Verizon Wireless February 2009 - August 2012
Alltel May 2006 - February 2009
Alltel June 2005 - May 2006
Alltel November 2003 - June 2005
Best Buy Corporation December 2002 - June 2003
Alltel March 2000 - August 2002
Skills
Troubleshooting, Access, Computer Network..., Management, Networking, Project Management, Telecommunications, Testing, Wireless, Vendor Management, Switches, Technical Support, Software Documentation, Ethernet, IP, Network Design, VoIP
Education
University of Central Arkansas
BBA, Computer Information Systems
University of Central Arkansas
AA, Administrative Services
Pulaski Technical College January 2005 - Present
Windstream Communications March 2012 - Present
Brillient Corporation March 2012 - March 2012
Verizon Wireless March 2000 - December 2011
Faulkner County Title Company 1991 - 1999
Skills
Telecommunications, Microsoft Office, Higher Education, Business Analysis, Troubleshooting, Software Documentation, Leadership, Databases, Microsoft Excel, Teaching, PowerPoint, SQL, Adult Education, Wireless, Training, Operating Systems, Network Administration, Team Leadership, Instructional Design, Data Analysis, Microsoft Word, PeopleSoft, College Teaching, Public Speaking, Distance Learning, Commission, Sales Compensation, Analysis, Staff Development, Technical Writing
Education
University of Phoenix
Masters of Business Administration, Business Administration and Management, General
University of Central Arkansas
BBA, Computer Information Systems
Oak Grove High School, NLR, Arkansas
Experian Data Quality August 2014 - Present
Windstream Communications September 2011 - August 2014
Career Education Corporation - Boston March 2010 - September 2011
Greysmith Companies December 2006 - November 2009
Skills
Recruiting, Talent Acquisition, Account Management, Telecommunications, Customer Retention, Human Resources, Leadership, Call Centers, Customer Satisfaction, Sales, HRIS, Management, Contract Negotiation, CRM, SaaS, Salesforce.com, Customer Service, Sales Operations, Interviews, Business Development, Training
Education
University of Connecticut 2001 — 2005
Bachelor's Degree, Human Resources
VOX Network Solutions September 2014 - Present
Windstream Communications January 2014 - October 2014
Windstream Communications July 2012 - October 2014
Cerium Networks April 2009 - July 2012
Avaya September 1998 - March 2009
Data Devices, Inc April 1991 - September 1998
Network Equipment Technologies April 1983 - October 1990
Skills
Solution Design, Team Management, Technical Architecture, Unified Communications, Call Center, Wireless, Video, Avaya, Solution Architecture, CRM, Pre-sales, VoIP, Telephony, Call Centers, Telecommunications, Ethernet, Contact Centers, SIP, IVR
Education
University of California, Santa Barbara 1980 — 1983
BA, Computer Science, Mathematics, Geography
Newbury Park H S
Windstream Communications August 2013 - Present
Windstream Communications September 2011 - August 2013
Windstream Communications February 2007 - September 2011
University of Central Arkansas October 2005 - February 2007
Alltel 2000 - 2005
Skills
Marketing Communications, Event Management, Digital Marketing, Event Planning, Telecommunications, Relationship Marketing, Customer Retention, Account Management, Management, Product Marketing, CRM, Leadership, Salesforce.com, Customer Service, Direct Sales, Solution Selling, Wireless, Sales Operations, Vendor Management, Cross-functional Team..., Social Media Marketing, Marketing, New Business Development, Customer Experience, Project Management, Marketing Strategy, Team Building, Team Leadership, Creative Services, Budget Process, Multi-task & Handle..., Internal Communications
Education
University of Central Arkansas 1990 — 1992
Bachelor of Business Administration (BBA)
William Woods University 1988 — 1990
Acliviti June 2015 - Present
Windstream Hosted Solutions January 2014 - May 2015
Windstream Hosted Solutions April 2012 - January 2014
Windstream Communications December 2011 - April 2012
PAETEC April 2010 - December 2011
Chicago IT Roundtable 2008 - December 2011
Incentra Solutions December 2008 - June 2009
Single Path April 2008 - October 2008
Burwood Group, Inc April 2006 - April 2008
Globalcom, Inc April 2003 - April 2006
Skills
Cloud Computing, Solution Selling, Managed Services, Salesforce.com, SaaS, Storage, Data Center, Selling, Unified Communications, IP Networking, Storage Solutions, Consultative Selling, Entrepreneurship, Professional Services, Channel Partners, New Business Development, Disaster Recovery, Strategic Leadership, Strategic Planning, Business Strategy, Direct Sales, Wireless, Strategy, Business Development, Sales, MPLS, Telecommunications, Enterprise Software, Sales Operations, IP, Go-to-market Strategy, Strategic Partnerships, Telephony, VoIP, Account Management, Sales Process, Co-location, Leadership, Sales Management
Education
University of Dayton 1993 — 1997
Northfield Mount Hermon 1992 — 1996
Post Graduate
Loyola Academy 1987 — 1992
Windstream Communications August 2012 - June 2014
Time Warner Cable Business August 2011 - July 2012
BT Americas March 2010 - April 2011
AT&T July 2002 - December 2009
Sprint Nextel February 1998 - November 2001
Skills
Sales Operations, Cloud Computing, Data Center, Co-location, Selling, Ethernet, Wireless, Sales Process, Switches
Education
University of California, Los Angeles 2014 — 2014
Paralegal Certificate, Legal Assistant/Paralegal, GPA 4.0 w/Distinction
University of Illinois at Urbana-Champaign
BSEE, Electrical Engineering
University of Georgia November 2014 - Present
Google August 2012 - October 2014
Compugen March 2012 - June 2012
Naked Ape Productions January 2012 - March 2012
University of Calgary October 2010 - December 2011
EducationWise, Inc. May 2010 - February 2011
Windstream Communications April 2005 - December 2007
TRX, Inc April 2004 - April 2005
Skills
Linux, Technical Support, Networking, Windows, Network Security, System Administration, Java, Programming, Python, Hardware Support, C, C++, Android, Ubuntu, SQL, Shell Scripting, Customer Service, Wireless Networking, Subversion, End User Support, Mac OS, Video Conferencing, Printer Support, Xerox, Wireless Bridge Links..., Antenna Alignment, Network Capacity..., ADB, Perforce, Telecommunications, Ricoh, RAID, Solaris 10, Sun/Oracle Servers, Apache
Education
The University of Calgary 2009 — 2011
Bachelor of Science, Computer Science, 3.5
Gainesville State College 2008 — 2009
Associate of Science, Computer Science, 3.7
ShoreTel July 2013 - Present
ShoreTel September 2011 - March 2012
Pics2Portraits 2008 - September 2011
Windstream Communications October 2010 - August 2011
Cisco 2000 - 2001
Mitel 1995 - 2000
Sprint Products Group 1987 - 1995
Sprint North Supply 1985 - 1987
Skills
SIP, Unified Communications, VoIP, CPE, Channel, PBX, IP, Telecommunications, Call Center, Telephony, Channel Partners, Networking, Call Centers, Solution Selling, Selling, Management, Sales Operations, Sales, Cisco Technologies, Business Development, Competitive Analysis, Wireless, Direct Sales, Managed Services
Education
University of Central Missouri 1978 — 1980
DL Tech System, LLC 2010 - Present
Windstream Communications December 2009 - Present
KDL Inc. January 2010 - December 2010
O.U.P.S 2005 - December 2010
Verizon Business January 2000 - November 2009
MCI/Worldcom January 1992 - January 2000
MCI 1985 - 2000
MCI January 1992 - January 1998
MCI January 1985 - January 1992
Skills
Facilities Management, Fiber Optics, Change Management, Multi-site Management, Fiber, Process Improvement, Team Building, Coaching, Continuous Improvement, People Management, Business Transformation, Operations Management, Optical Fiber, Management, Data Center, Telecommunications, Leadership, DWDM, IP, Ethernet, Budgets, Frame Relay, Broadband, Integration, Project Management, MPLS, Program Management, Training, Network Engineering, Cabling, Networking, Switches, Software Installation, Wireless, Routing, T1, Co-location, Telephony, WAN, Cross-functional Team..., Computer Network..., Team Leadership, LAN-WAN, Customer Satisfaction, Troubleshooting, Managed Services, Cisco IOS, Transmission, Hardware, VoIP
Education
University of Cincinnati 1983 — 1985
Associates, Electrical Engineering Technology
School name:
University of Cincinnati
of Applied ScienceAA Degree, Electrical Engineering Technology
Windstream Communications July 2014 - Present
Seen Your Way November 2012 - July 2014
Goldman Consulting March 2011 - November 2012
Swisher Hygiene January 2006 - March 2011
IBM July 2001 - January 2006
Charles Schwab May 2000 - August 2000
Ernst & Young LLP January 1997 - May 1999
Callan Associates May 1996 - January 1997
Skills
Segmentation, Product Marketing, Integrated Marketing, Market Planning, Customer Relations, Sales Management, Marketing Management, Marketing Strategy, Competitive Analysis, Strategy Development, Marketing Communications, Product Development, Innovative Marketing, Corporate Brand Strategy, eMarketing, Digital Marketing, Business Strategy, Strategic Planning, M&A experience, Project Managers, Mergers and Acquisitions, Online Marketing..., Director of Marketing, Webvertising, Online Marketing, Brand Management, Global Brand Development, Corporate Branding, Brand Awareness, Brand Loyalty, Brand Implementation, Brand Developement, Messaging, Message Development, Key Message Development, Yale, Web Marketing Strategy, Pay per Click, SEO, E-commerce SEO, SEM, Business Development, New Business Development, Market Research, P&L Responsibility, Consumer Marketing, MBA, Strategy, Management, Marketing
Education
Yale University - Yale School of Management 1999 — 2001
MBA
University of California, Riverside 1991 — 1995
BS
Rolling Hills High School 1987 — 1991
Windstream Communications May 2014 - Present
Charles Schwab June 2012 - May 2014
CenturyLink March 1999 - September 2011
Marriott Hotels January 1997 - January 1999
Skills
Call Center, Process Improvement, Sales Management, International Business, Outsourcing, Operations Management, Telecommunications, Hospitality, Vendor Relations, Systems Conversion, Hotels, International, Team Management, Wireless, Management, Strategic Planning, PMO, Team Building, Sales, Strategy, Customer Retention, Business Planning, Call Centers, Managed Services, Vendor Management, Analysis, Time Management, Contract Management, Customer Service, Direct Sales, Account Management, Business Analysis, Program Management, Project Management, Budgets, Leadership, Training, Forecasting, Sales Operations, Customer Satisfaction, Team Leadership, Retail, Cross-functional Team..., VoIP, Business Process..., Pricing, Business Development, Negotiation, Project Planning, CRM
Education
University of Central Florida - College of Business Administration 1992 — 1996
Management
North Fort Myers High School
Avvid Communications January 2008 - December 2009
HCL Technologies February 2005 - January 2008
Telwares November 2003 - February 2005
Windstream Communications October 2002 - November 2003
Avotus Corporation November 1997 - October 2002
Telecorp Products, Inc. January 1993 - November 1997
Skills
Telecommunications, Solution Selling, Data Center, Cloud Computing, Managed Services, Outsourcing, Sales, Cisco Technologies, Program Management, IT Service Management, Management, Contract Negotiation, Direct Sales, Virtualization, Networking, Integration, Strategy, Security, Sales Process, Enterprise Software
Education
University of Central Florida - College of Business Administration 2008 — 2010
Business Administration
Department of Professional Business & Regulation 2006 — 2008
Florida State Wide Certified Limited Energy Contractor
Oakland Technical Center, NorthEast Campus 1990 — 1992
Vocational Associates Degree, Electricity, Electronics, Computer Engineering
Sandy Carson Creative December 1988 - Present
Windstream Communications February 2007 - January 2011
Skills
Art Direction, Adobe Creative Suite, Creative Direction, Illustrator, Graphic Design, Graphics, Brochures, Logo Design, Advertising, Marketing Communications, Web Design, InDesign, Photoshop, Posters
Education
University of Central Arkansas 1974 — 1978
B.S., Art
Bluetone Communications April 2015 - Present
Gafachi Telecom April 2014 - April 2015
Windstream Communications April 2013 - April 2014
Windstream Communications October 2012 - April 2013
Windstream Communications November 2006 - October 2012
PAETEC September 2009 - November 2011
PAETEC November 2006 - September 2009
CooperVision 2001 - 2006
Skills
Telecommunications, Vendor Management, Process Improvement, Management, VoIP, Team Leadership, T1, New Business Development, Co-location, Start-ups, Strategic Partnerships, Business Development, Business Analysis, Enterprise Software, Cloud Computing, Networking, Analysis, Telephony, SIP Trunking, SIP
Education
University of Dayton 1997 — 2001
BA, Electronic Media
McQuaid Jesuit High School 1993 — 1997
CTRN February 2012 - Present
Memory Portraits September 2011 - Present
David L. Corp 2000 - Present
Evansville Association for the Blind October 2011 - October 2014
Windstream Communications December 2010 - August 2011
Norlight, Inc. June 2005 - December 2010
Cinergy Communications June 2004 - July 2005
Cinergy Communications December 2003 - June 2004
Cinergy Communications October 1999 - December 2003
Cinergy Communications Company April 1998 - October 1999
Skills
Telecommunications, Troubleshooting, Project Management, Team Leadership, Team Building, Product Management, Product Marketing, Strategic Planning, Training, Customer Service, Process Improvement, Contract Negotiation, Sales, Cloud Computing, Project Planning
Education
University of Evansville 1992 — 1995
BS, Computer Science
Vincennes University 1986 — 1988
AS, Business Administration
Telogis September 2014 - Present
Sierra Wireless March 2014 - September 2014
Telogis May 2011 - March 2014
Football Official 2001 - 2013
Windstream Communications March 2010 - May 2011
Verizon Wireless/Alltel 2005 - March 2010
Verizon/Alltel September 2005 - February 2010
Cingular April 2002 - March 2005
Lucent Technologies June 1988 - April 2002
Skills
Referee, Wireless, Telecommunications, Product Management, Strategy, Sales Operations, Account Management, Program Management, Selling, Product Development, Sales, Customer Retention, Customer Satisfaction, Marketing, Solution Selling, VoIP, Mobile Devices, Budgets, IP, SaaS, Managed Services, Enterprise Software, Online Advertising, Professional Services
Education
University of Colorado Boulder 1992 — 1995
Masters
Villanova University 1984 — 1988
Bachelor of Science
Villanova University 1984 — 1988
BS
Emmaus High School 1980 — 1984
HS Diploma
Southwest Power Pool June 2012 - Present
Windstream Communications March 2010 - June 2012
USA Drug December 2007 - November 2010
Skills
Variance Analysis, Hyperion Enterprise, Data Modeling, Database Design, Access, Analysis, Business Analysis, Visio, Process Improvement, Budgets, Software Documentation, Accounting, Microsoft Excel, Microsoft SQL Server
Education
University of Central Arkansas 2006 — 2007
MBA, Business
University of Central Arkansas 1998 — 2007
Master of Business Administration (M.B.A.)
Verizon Wireless January 2009 - Present
Alltel Wireless February 2008 - January 2009
Windstream Communications August 2006 - February 2008
Alltel Wireless 2004 - 2006
Alltel 2000 - 2004
Alltel Communications 1998 - 2000
Skills
Management, Sales, Wireless, Business Process, Telecommunications, VoIP, Cellular Communications, LTE, Call Centers, Vendor Management, Project Management, CDMA, Troubleshooting, Process Improvement, Cross-functional Team..., Mobile Devices, Networking, Computer Network..., Team Building, Integration, IP, 4G, Product Management, Switches, Visio
Education
University of Central Arkansas 1995 — 1997
Bachelor of Business Administration, Marketing
Oak Grove High School 1987 — 1992
Acxiom Corporation August 2011 - Present
Windstream Communications September 2010 - August 2011
Heifer International June 2010 - September 2010
Arkansas Democrat Gazette April 2007 - May 2010
Acxiom Corporation 1995 - 2005
Skills
Analysis, Auditing, Budgets, Finance, Business Analysis, Business Process..., Change Management, Data Analysis, Microsoft Excel, Governance, Requirements Analysis, Essbase, PeopleSoft, People-oriented, Project Management, Project Finance, Hyperion HFM, General Ledger
Education
University of Central Arkansas 1991 — 1995
BBA, Accountancy
North Pulaski High 1989 — 1991
Accuvant + FishNet February 2015 - Present
Windstream Communications July 2012 - November 2014
Windstream Communications March 2006 - June 2012
The Computer Works August 2005 - February 2006
Winrock International October 2004 - April 2005
Arkansas Economic Development Commission 2002 - 2005
Einstein Systems Inc. February 2000 - February 2002
Dillards January 1999 - February 2000
Burger King Corporation September 1993 - June 1998
Skills
Computer Hardware, Server Administration, Windows Server, Networking, Linux, Database Administration, Microsoft SQL Server, Oracle Database, Servers, Technical Support, Database Design, Relational Databases, IT Hardware Support, Remote User Support, ColdFusion, Web Design, PHP, Telecommunications, Web Development, GIS, Customer Service, Project Management, Troubleshooting, Microsoft Office, JavaScript, Databases
Education
University of Central Arkansas 1993 — 1999
Bachelor of Arts (B.A.), Fine and Studio Arts
Windstream Communications September 2009 - Present
Windstream October 2006 - September 2009
Alltel Communications, Inc May 2005 - July 2006
Skills
Telecommunications, Vendor Management, Contract Negotiation, Cross-functional Team..., Procurement, Contract Management, Strategic Sourcing, Process Improvement, Purchasing, Negotiation, Supply Chain Management, Outsourcing, Mergers, Team Leadership, Project Management
Education
University of Central Arkansas 1999 — 2002
Bachelor of Business Administration (B.B.A.), Marketing
Pine Bluff High School 1985 — 1988
Windstream Communications February 2010 - Present
NuVox June 2008 - February 2010
Connextions May 2006 - June 2008
Skills
Technical Support, Troubleshooting, Telecommunications, Customer Service, Call Center, Help Desk Support, Customer Retention, Windows Vista, Customer Experience, Telephony, Windows Server, Computer Hardware, Active Directory, Customer Satisfaction, XP, Team Leadership, Windows, Call Centers, Windows XP
Education
University of Central Florida 2006 — 2009
Crown Castle January 2015 - Present
24/7 Mid-Atlantic Network, LLC January 2014 - January 2015
Windstream Communications December 2011 - January 2014
Intellifiber Networks January 2011 - December 2011
Cavalier Telephone May 2009 - December 2010
Cavalier Telephone February 2000 - May 2009
Quintana & Lewis January 1998 - February 2000
John Staurulakis, Inc. (JSI) September 1995 - January 1998
Skills
Telecommunications, Managed Services, Co-location, VoIP, Solution Selling, Vendor Management, Internet Services, MPLS, Telephony, Optical Fiber, Ethernet, IP, Unified Communications, Data Center, Call Center, Networking, Wireless, Management, WAN, SIP Trunking, SIP, Network Design, Leadership, Cloud Computing, Call Centers, Broadband
Education
University of Delaware 1991 — 1995
Bachelor of Science, Accounting
Windstream Communications November 2014 - Present
Acxiom Corporation June 1995 - October 2014
Twin City Bank July 1986 - June 1995
Skills
Forecasting, Financial Forecasting, Database Marketing, Analytics, SAP Implementation, SAP ERP, Budget Process, Budget Monitoring, Budget Setting, Budget Reconciliation, Financial Analysis, Corporate Financial..., Strategic Financial..., Hyperion Reports, Essbase, Microsoft Excel, Microsoft Office, PeopleSoft, Variance Analysis, Sarbanes-Oxley Act, Business Analysis, Data Analysis, Access, Analysis, Hyperion Enterprise, SAP BI, CPA, PCM, Financial Modeling, Finance, Financial Accounting, Budget Forecasts, Consulting, Team Building, Team Leadership, Teamwork, Team Management, Strategic Planning, Reporting & Analysis, Hyperion, Financial Planning, Financial Reporting
Education
University of Central Arkansas 1982 — 1985
Bachelor of Business Administration (BBA), Accounting and Finance, 3.976
Ole Main High School 1979 — 1982
Windstream Communications 2012 - Present
PAETEC July 2010 - January 2012
Quagga - A PAETEC Company July 2010 - July 2010
Skills
Managed Services, Telephony, Unified Communications, Co-location, SIP Trunking, MPLS
Education
University of California, Santa Barbara 1981 — 1985
BA, Business/Managerial Economics
Comcast Business May 2015 - Present
Windstream Communications July 2013 - May 2015
verizon 2012 - 2013
Dalbey Education March 2009 - November 2011
Dalbey Education Institute 2003 - 2008
Skills
Team Building, Sales, Social Media Marketing, Customer Satisfaction, Strategic Planning, Training, Customer Service, Lead Generation, Team Leadership, Salesforce.com, Leadership, Marketing, Coaching, Email Marketing, Business Development, CRM, Direct Sales, Sales Process, Sales Operations, Account Management, Customer Retention
Education
University of Colorado Boulder - Leeds School of Business 1998 — 2002
Bachelor of Science Business Administration, Marketing
South Eugene High School 1994 — 1998
Windstream Communications April 2013 - Present
Verizon Wireless January 2005 - January 2012
Skills
Vendor Management, Wireless, Business Analysis, Telecommunications, Analysis, Visio, Access, Call Centers, Financial Analysis, Process Improvement, SQL, Business Intelligence, Integration, Software Documentation, Troubleshooting
Education
University of Central Arkansas
Bachelor of Business Administration, Computer Information Systems
Windstream August 2015 - Present
Windstream Communications February 2015 - August 2015
Windstream Communications October 2011 - February 2015
Windstream Communications October 2010 - October 2011
Windstream Communications January 2010 - October 2010
Verizon Wireless January 2009 - July 2010
Alltel Wireless December 2007 - January 2009
Alltel August 2005 - December 2007
Alltel December 2003 - August 2005
Alltel March 2003 - December 2003
Skills
Telecommunications, Networking, Wireless, Integration, Call Center, Management, Customer Experience, Enterprise Software, Call Centers, Troubleshooting, PMP, Leadership, Business Analysis, Mobile Devices, Team Building, Team Leadership, Business Process..., Program Management, Project Management, Process Improvement, Software Documentation, Budgets, Human Resources, Executive Reporting, Project Implementation, Employee Learning &...
Education
University of Central Arkansas 1996 — 2001
Bachelor of Science
Windstream Communications July 2006 - Present
Windstream 2006 - Present
JPMS Cox PLLC January 2004 - May 2006
Alltel Information Services 1996 - 2003
Systematics / Alltel Information Services 1996 - 2003
Skills
Accounting, Sarbanes-Oxley, Financial Analysis, Auditing, Financial Reporting, Variance Analysis, Hyperion Enterprise, General Ledger, JD Edwards
Education
University of Central Arkansas 1988 — 1992
BBA, Accounting
Watson Chapel High School
Windstream Communications September 2013 - Present
Windstream Communications April 2011 - September 2013
Windstream Communications October 2009 - March 2011
Windstream Communications November 2007 - September 2009
Acxiom Corporation August 2006 - November 2007
Arkansas Business Publishing Group May 2003 - August 2006
Education
University of Central Arkansas 1999 — 2003
Bachelor of Business Administration, Marketing and Management
Windstream Communications February 2014 - Present
Windstream Communications March 2012 - February 2014
ACN May 2007 - March 2012
Education
U of D Jesuit 1991 — 1995
High School
University of Detroit Mercy
B.A, Psychology
Windstream Communications September 2011 - Present
SCICOM Data Services September 2009 - August 2011
SOURCECORP April 2008 - August 2009
DIVDAT October 2005 - March 2008
PCI Group April 2003 - August 2005
Coca-Cola FEMSA 1990 - 2003
Unilever - Ragu Foods Division 1982 - 1990
Skills
Account Management, Solution Selling, New Business Development, Project Management, Telecommunications, VoIP
Education
University of Bridgeport 1982 — 1984
MBA, Accounting
Villanova University 1978 — 1982
BS Finance, Accounting
Fairfield College Prepatory High School 1974 — 1978
High School Diploma
Windstream Communications June 2013 - Present
Coldwell Banker RPM June 2009 - Present
Allied Wireless Communications Corp. October 2010 - June 2013
Alltel July 1993 - January 2009
Skills
Telecommunications, Customer Retention, Wireless
Education
University of Central Arkansas 1985 — 1989
BBA, Accounting
Southwestern Energy May 2014 - Present
Windstream Communications January 2014 - May 2014
Windstream Communications June 2010 - January 2014
Verizon Wireless January 2009 - May 2010
Alltel Wireless October 2007 - January 2009
Interiors Only, Flooring America May 1999 - October 2007
Skills
Financial Reporting, Telecommunications, Internal Controls, Sarbanes-Oxley Act, Management, Accounting, Auditing, Financial Analysis, Microsoft Excel, Internal Audit, Vendor Management, Analysis, Process Improvement, Variance Analysis, Team Leadership, Financial Accounting
Education
University of Central Arkansas 2001 — 2006
BBA, Finance
PEG Bandwidth, LLC September 2012 - Present
Windstream Communications March 2010 - September 2012
Consultant 2002 - 2010
Aerie Networks 2000 - 2002
IFCI 1999 - 2000
MCI Worldcom 1997 - 1999
MCI Worldcom 1996 - 1997
WIltel 1989 - 1996
Price Technical Services 1986 - 1989
Skills
Network Design, Telecommunications, Contract Negotiation, VoIP, Wireless, Project Planning, Strategic Planning, Optical Fiber, Fiber Optics, Ethernet, MPLS, Troubleshooting, Integration, IP, DWDM, SDH, T1, SIP, Cellular Communications, Computer Network..., Networking, WAN, Microwave, Network Engineering, LTE, LAN-WAN, Switches, System Deployment, Telephony, GSM, Broadband, Cabling, TCP/IP, Routers, CDMA, Data Center, 3G, Cisco Technologies, Managed Services
Education
University of California, Davis 1980 — 1984
BS, Civil Engineering
NuVox October 2006 - Present
Windstream Communications October 2006 - Present
Skills
Telecommunications, MPLS, VoIP, T1, Unified Communications, SIP Trunking, Telephony, Managed Services, Co-location, IP, Ethernet, SIP, PRI, Metro Ethernet, Wireless, Network Design, WAN, Hosted Services, DS3
Education
University of Central Florida 2000 — 2005
Bachelor of Arts Degree, Liberal Studies with Minor in Mass Communications
Osmose Utilities Services, Inc. September 2013 - February 2015
Allied Wireless Communications Corp. June 2010 - September 2013
Windstream Communications December 2008 - June 2010
Alltel August 2006 - December 2008
Alltel August 2004 - August 2006
Alltel Wireless May 2004 - August 2004
Skills
Forecasting, Financial Analysis, Process Improvement, Telecommunications, JD Edwards, Financial Reporting, Accounting, Access, Budgets, Microsoft Excel, Financial Modeling, Auditing, Cross-functional Team..., Wireless, Analysis, Business Analysis, Invoicing, Business Objects, Sarbanes-Oxley Act, PeopleSoft
Education
University of Central Arkansas 2004 — 2006
Master of Business Administration, Accounting and Finance, Graduated with honors
University of Central Arkansas 2000 — 2004
Bachelor’s of Business Administration, Accounting, Graduated with honors
Windstream Communications June 2009 - Present
Alltel December 2007 - August 2010
MailSouth February 2003 - July 2007
Skills
Marketing, Marketing Strategy, Advertising, Direct Marketing, Customer Retention, Leadership, Management, Sales, Direct Mail, B2B, Account Management, Telecommunications, Wireless, Training, Email Marketing, Marketing Communications, Team Leadership, Marketing Automation, Salesforce.com, Marketo, Demand Generation, Customer Lifecycle..., Social Media Marketing, Digital Media
Education
University of Central Arkansas 1998 — 2002
BBA, Marketing
Windstream Communications Inc. January 2012 - Present
Windstream December 2010 - January 2012
Windstream February 2008 - December 2010
Windstream Communications 2006 - 2008
Alltel Communications, Inc August 2001 - April 2006
Alltel August 1997 - August 2001
MCI Telecommunications October 1995 - 1997
Retail Sales 1986 - 1995
Skills
Solution Selling, Telecommunications, Strategy, Account Management, CRM, Product Marketing, Customer Service, Sales, Management, Product Management, Unified Communications, Program Management, Managed Services, Call Centers, Team Leadership, VoIP, Training, Recruiting, New Business Development, Networking, Strategic Planning, Wireless, Telephony, Customer Retention, Direct Sales, Sales Process, Salesforce.com
Education
University of Central Arkansas
Windstream Communications April 2010 - Present
Northrop Grumman Corporation November 2008 - April 2010
Hardwyre-Softwyre 2005 - 2008
Education
University of Central Arkansas 1999 — 2004
BBA, Management Information Systems
Level 3 Communications 2012 - Present
Windstream Communications 2010 - 2012
General Datatech June 2008 - August 2010
BT Global Services 2003 - 2008
Equant USA 2000 - 2003
Kinko's Digital Publishing 1984 - 1998
Skills
VoIP, WAN, Unified Communications, Cisco Technologies, Managed Services, Data Center, Frame Relay, IP, BGP, LAN-WAN, Telecommunications, Network Design, MPLS, Networking, Ethernet, Cloud Computing, Telephony, SIP Trunking
Education
University of California, Riverside
Business
Self May 2014 - Present
Fidelity National Information Services September 2013 - Present
Windstream Communications December 2011 - September 2013
Columbus State Community College January 2011 - August 2011
US Peace Corps November 2009 - December 2010
University of Arkansas August 2008 - May 2009
Skills
BGP, MPLS, Juniper, Cisco Technologies, Cisco IOS, Troubleshooting, OSPF, Data Analysis, CCNP, American Sign Language, VPN, IPv6, Cisco Routing &..., QoS, Network Engineering, TCP/IP, Juniper Technologies, Network Design, Data Center, WAN, Microsoft Office, Cross-functional..., Network Architecture, Team Leadership
Education
University of Central Arkansas 2006 — 2008
MS, Applied Mathematics, 4.0
University of Central Arkansas 2003 — 2006
BS, Applied Mathematics
Windstream Communications November 2013 - Present
Bret Franks Construction, Inc. April 2006 - November 2013
Alltel May 1992 - April 2006
Skills
Residential Homes, Residential Design, Kitchen & Bath Design, Manage Client..., CPA, Budget Process, Project Management, Financial Reporting, Forecasting, Income Tax, Finance, Tax Accounting, Sarbanes-Oxley Act, Corporate Tax, Process Improvement, General Ledger, Tax, Accounting, Budgets, Tax Preparation, Leadership, Management, Strategic Planning
Education
University of Central Arkansas 1990 — 1994
BBA, Accounting
S.F. Fiser & Co. June 2015 - Present
Multi-Craft Contractors, Inc. June 2014 - June 2015
S. F. Fiser and Company January 2011 - May 2014
Hunt Ventures August 2009 - December 2010
Ferguson, Cobb and Associates, PLLP January 2008 - May 2009
Windstream Communications August 2006 - December 2007
BKD CPAs & Advisors August 2005 - August 2006
Skills
Accounting, Financial Reporting, Financial Statements, Accounts Receivable, Auditing, QuickBooks
Education
University of Central Arkansas 2001 — 2005
BBA, Accounting
University of Central Arkansas
Bachelor's degree Emphasis in Accounting, Accounting
XO Communications July 2015 - Present
Windstream Communications October 2014 - July 2015
tw telecom, inc. July 2012 - September 2014
ADT Security Services May 2011 - July 2012
Liberty National Life Insurance Company February 2007 - November 2009
Professional Basketball player in Europe November 1992 - May 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Telecommunications, Information Technology, Technical Sales..., Technical Product Sales, Technical Sales..., Account Management, Coaching, Cold Calling, Contract Negotiation, Direct Sales, Enterprise Software, Leadership, Negotiation, Public Speaking, Sales, Sales Management, Salesforce.com, Sales Process, Social Media, Strategic Planning, Time Management
Education
The University of Connecticut 1988 — 1992
Bachelor's degree, Communication, General
Windstream Communications April 2012 - Present
Frontier Communications March 2011 - May 2012
CenturyLink February 2012 - April 2012
at&t November 2007 - September 2009
AT&T Global Services October 1978 - September 2009
SBC January 2005 - October 2007
SBC April 2003 - December 2004
Ameritech April 2000 - March 2003
Ameritech September 1997 - March 2000
Ameritech September 1993 - August 1997
Skills
Engineering, Ethernet, Management, Networking, Project Management, Project Planning, SDH, Software Documentation, Software Installation, Switches, Telecommunications, Transmission
Education
University of Dayton 1985 — 1989
BS, Mechanical Engineering Technolgies
University of Cincinnati
Associate, Mechanical Engineering Technology
University of Dayton
BS, Mechanical Engineering Technology
Western Hills High School
High School Diploma, Vocational Drafting
Windstream Communications October 2012 - July 2015
AT&T July 2009 - October 2012
AT&T September 2004 - June 2009
BellSouth June 1988 - December 2003
Skills
Co-location, Private Line, MPLS, Managed Services, Telecommunications, VoIP, Solution Selling, Wireless, Telephony, Hosted Services, SIP Trunking, IP, T1, CPE
Education
University of Kentucky 1985 — 1988
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
University of Colorado at Boulder 1983 — 1985
St Xavier High School Louisville, KY 1979 — 1983
Windstream Communications July 2014 - Present
Windstream Communications January 2012 - Present
Windstream Communications November 2010 - December 2011
Windstream Communications May 1999 - November 2010
Alltel January 1998 - May 1999
Alltel May 1995 - January 1998
Skills
Project Management, Service Delivery, Telecommunications, MPLS, VoIP, T1, Unified Communications, LAN-WAN, IP, WAN, Frame Relay, Managed Services, Cisco Technologies, Telephony, Ethernet, Troubleshooting, SIP, Network Engineering, Switches, VPN, Computer Network..., Co-location, Networking, Metro Ethernet, ATM networks, BGP, SIP Trunking, Network Design, Broadband
Education
Central Baptist College 2004 — 2006
B.S. in Oranizational Management
University of Central Arkansas 1991 — 1993
Private August 2010 - Present
Sandy Beaches Software March 2012 - May 2012
ASTEC Charter Schools August 2010 - October 2010
Windstream Communications January 2001 - August 2010
CT Communications 2001 - 2008
Pioneer Telephone Cooperative 1996 - 2000
Skills
Telecommunications, Integration, Security, TCP/IP, VoIP, Wireless
Education
University of Central Oklahoma 1983 — 1984
BS, Computer Science
University of Central Oklahoma 1980 — 1981
BBA, Business Management
University of Oklahoma 1976 — 1978
NA, Engineering, Business
Sedgwick CMS April 2011 - Present
Windstream Communications - formerly Iowa Telecom November 2009 - January 2011
Windstream Communications March 2007 - October 2009
Iowa Telecom October 2006 - February 2007
Skills
Process Improvement, Call Center, Quality Assurance, Project Management, Customer Service, VoIP, Business Analysis, Troubleshooting, Call Centers, Customer Satisfaction, Leadership, Management, Requirements Gathering, Software Documentation, Team Building, Team Leadership, Telecommunications, Testing, Vendor Management, Visio
Education
University of Dubuque 2012 — 2012
Newton Senior High School 1973 — 1976
Diploma
P/Kaufmann May 2014 - Present
Windstream Communications November 2012 - May 2014
DirectBuy of Fort Mill April 2009 - June 2012
Best Buy September 2008 - August 2011
Orange County Environmental December 2004 - September 2005
SunCoast Properties November 2000 - January 2005
Discount Office Services January 2002 - January 2004
Skills
Customer Service, Customer Relations, Microsoft Office, Excel, Word, Inventory Management, Outlook, Purchasing, Problem Solving, Research, Non-profits, Analysis, Data Entry, Teamwork, Retail, Customer Satisfaction, Sales, Leadership, Team Building, Call Centers, Process Improvement, CRM, Management
Education
University of California, Irvine 1994 — 2000
Social Science, Social Science
Windstream Communications September 2013 - Present
LWSI June 2013 - September 2013
Windstream Communications May 2011 - June 2013
Bank of the Ozarks 2010 - 2011
Centennial Bank 2008 - 2010
Skills
Customer Service, Banking, Outlook, Microsoft Office, Microsoft Excel, Credit, Process Improvement, Microsoft Word, Sales, Team Leadership, PowerPoint, Budgets, Troubleshooting, Networking, Access, Cisco Technologies
Education
University of Central Arkansas 2007 — 2010
Bachelor of Business Administration (BBA), Management Information Systems - Telecommunications/Computer Networks
Commercial Realty, LLC and LBDG Consultants November 2012 - Present
Windstream Communications June 1996 - July 2012
Skills
T1, Wireless, Telecommunications, VoIP, Telephony, Call Centers, Cloud Computing, Broadband, Solution Selling, Co-location, Data Center, Managed Services, Selling, Strategic Partnerships, Unified Communications, Networking, MPLS, SIP, Account Management, IP, Network Design, Ethernet, Direct Sales, Sales Process, Vendor Management, Troubleshooting, Customer Retention, WAN, Contract Negotiation
Education
University of Central Arkansas
Bachelor of Business Administration (BBA), Accounting
Windstream Communications August 2008 - Present
InteliStaf Healthcare December 2000 - August 2007
Skills
Payroll, PeopleSoft, HRIS, Deferred Compensation, Employee Relations, Onboarding, Vendor Management, Process Improvement, Management, Training, Employee Engagement, Employee Benefits, Personnel Management
Education
University of Central Arkansas 1985 — 1989
Bachelor of Business Administration (BBA), Finance, General
Windstream Communications May 2006 - Present
Skills
Forecasting, Leadership
Education
University of Central Arkansas 2002 — 2006