Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Quest Group Executive Search and Staffing Solutions July 2015 - Present
Vitamin T September 2014 - July 2015
Randstad USA November 2013 - August 2014
Randstad November 2012 - November 2013
Randstad June 2012 - November 2012
LocumTenens.com December 2011 - April 2012
Esquire Solutions February 2011 - December 2011
Windstream Communications December 2009 - December 2010
Cbeyond September 2007 - December 2009
Blair Television October 2005 - September 2007
Skills
Direct Sales, New Business Development, Strategic Planning, Account Management, Cold Calling, Sales, Recruiting, B2B, Marketing, Customer Service, Sales Process, Selling, Social Media, Business Process, Engagement Management, Healthcare, CRM, Finance, Solution Selling, Negotiation, SaaS, Business Development, Contract Negotiation, Team Building, Sales Operations, Vendor Management, Public Speaking, Talent Acquisition, Lead Generation, Outlook, Competitive Analysis, Microsoft Excel, Email Marketing, Contract Management, Microsoft Office, Payroll, Human Resources, Training, Management, Temporary Placement, Temporary Staffing, Employee Benefits, Leadership, Consulting, Sales Management, Sourcing, Sales Presentations, Networking, Relationship Building, Social Networking
Education
The University of Georgia 1999 — 2005
BA, Speech Communications
Norcross High School
Windstream Communications December 2013 - Present
Energy / Coal May 2010 - November 2013
The Vernon Company May 2009 - June 2011
Skills
MSHA Certified, Mining, Joint Ventures, Strategic Planning, Coal, Contract Negotiation, Energy, Contract Management, Renewable Energy, Business Strategy, Mergers & Acquisitions, New Business Development
Education
University of Kansas 1990 — 1995
Bachelor's degree, Business/Corporate Communications
Edina High School, Minnesota 1986 — 1989
Windstream Communications December 2011 - Present
PAETEC July 2011 - Present
PAETEC Communications January 2011 - Present
Cavalier, a PAETEC company February 2008 - Present
Cavalier Telephone May 2003 - February 2008
Cavalier Telephone May 1999 - May 2003
Aetna 1981 - 1998
Skills
Quality Assurance, Telecommunications, Project Management, Vendor Management, Software Development, Analysis, User Acceptance Testing, Business Analysis, Process Improvement, Cross-functional Team..., Customer Retention, DSL, Ethernet, Data Center, Integration, Software Quality..., Microsoft SQL Server, SQL DB2, Toad 9.0, MySQL, Telephony, Call Centers, Call Center, Managed Services
Education
The Ohio State University
BA, Journalism/ Public Relations
BizComm Consulting November 2012 - Present
Synchronoss Technologies April 2012 - November 2012
Windstream Communications October 2004 - September 2011
Strategic Programs, Inc. September 2003 - September 2004
Lucent Technologies (Lucent-Driven Solutions) April 2000 - April 2001
US West/Qwest February 1995 - April 2000
BellSouth Corporation October 1988 - February 1995
Skills
Wireless, Sales Operations, Strategy, SaaS, Channel Partners, Enterprise Software, VoIP, Sales, Customer Satisfaction, Telecommunications, Telephony, Leadership, Purchasing, Budgets, Professional Services, Pre-sales, Management, Account Management, Business Development, Unified Communications, Selling, New Business Development, Customer Service, Strategic Planning, Managed Services, Channel, Contract Negotiation, Solution Selling, Training, Team Leadership, Customer Retention
Education
University of Kansas 1991 — 1994
Bachelor’s Degree, English
University of Colorado at Boulder
Tool Source Warehouse April 2014 - Present
Yellowbook April 2012 - February 2013
Windstream Communications March 2011 - March 2012
Mainstreet Communications June 2005 - November 2010
Skills
Sales, Advertising, Lead Generation, Account Management, B2B, Direct Marketing, Direct Sales, Advertising Sales, Digital Marketing, Marketing Strategy, Online Advertising, Marketing, Cold Calling, Market Planning, Sales Presentations, Leadership, Management, Social Media
Education
The University of Georgia 2001 — 2005
Bachelors, Advertising
Windstream Communications August 2014 - November 2014
ADT April 2013 - August 2014
Comcast March 2005 - April 2012
Skills
Telecommunications, Wireless, Direct Sales, VoIP, Solution Selling, Broadband, Customer Retention, Cold Calling, Call Centers, Telephony, Managed Services, Salesforce.com, Account Management, B2B, Customer Experience, Customer Satisfaction, Communication Skills, Business Strategy, Professional Services
Education
Trident Technical College 2000 — 2003
Associates
Mirifex February 2011 - Present
Mirifex June 2008 - February 2011
Windstream Communications 2006 - 2008
Alltel Wireless June 2002 - June 2006
Alltel Wireless June 1998 - June 2002
Tops Markets September 1987 - July 1998
Skills
Troubleshooting, XP, Windows 7, Disaster Recovery, Active Directory, Windows Server, VMware, IT Management, Vendor Management, Network Administration, Visio, Laptops, Data Center, Virtualization, Servers, Software Installation, Technical Support, Customer Retention, Customer Satisfaction, Intranet, Customer Service, Hardware, Windows, Network Engineering, Windows XP, Networking, VPN, SharePoint, Cisco Technologies, System Deployment, Microsoft Exchange
Education
The University of Akron 1989 — 1995
B.S, Accounting
North High School 1986 — 1989
H.S. Diploma, accounting and pc repair
Windstream Communications August 2006 - December 2014
Alltel Wireless October 2003 - July 2006
Verizon Wireless April 1998 - October 2003
GTE September 1997 - March 1998
Skills
Computer Network..., Telecommunications, Leadership, Operations Management, Customer Service, Process Improvement, Six Sigma, ADSL, International Business, ATM Networks, Ethernet, IP, Managed Services, Training, Vendor Management, German, VoIP, Wireless
Education
University of Kentucky 1997 — 2000
Master of Business Administration (M.B.A.), Business Administration and Management, General, GPA 3.9
Wheaton College 1987 — 1991
Bachelor's Degree, History, Biblical Studies, GPA 3.8
Trinity International University 1992 — 2008
Master's Degree, Christian Studies
SCIenergy, Inc. July 2013 - Present
Chick-fil-A April 2008 - July 2013
SCIenergy, Inc. May 1995 - July 2013
Hyatt Hotels Corporation June 2009 - September 2010
Hyatt Hotels Corporation May 2008 - June 2009
Alltel Wireless February 2007 - April 2008
Alltel Wireless October 2005 - February 2007
Windstream Communications November 2004 - October 2005
IHOP December 2002 - July 2004
Skills
Customer Service, Hospitality, Project Management, Food Service, Office Administration, Client Service Oriented, Technical Support, Accounts Payable, Accounting, Accounts Receivable, Food & Beverage, Administrative..., CRM databases, Supervisory Skills, Supervisory Experience, License Management, Client Services, Customer Satisfaction, Management
Education
Toccoa Falls College 1998 — 2002
Bachelor of Science (B.S.), Communication and Media Studies, 3.5
Windstream February 2015 - Present
Windstream Communications February 2012 - February 2015
Windstream Communications April 2010 - January 2012
Windstream Communications December 2007 - April 2010
Windstream Communications (formerly Alltel) March 2006 - December 2007
Alltel Communications March 2003 - March 2006
Alltel Communications December 1997 - March 2003
United States Marine Corps October 1993 - October 1997
Skills
Business Process..., Telecommunications, Process Improvement, Wireless, Strategic Planning, Salesforce.com, Account Management, Solution Selling, New Business Development, Team Building, Call Center, Sales Management, Strategy, Sales Operations, Project Planning, Project Management, Direct Sales, Contract Negotiation, Telephony, Management, Cross-functional Team..., Leadership, Customer Retention, Analysis, Sales, Managed Services, Team Leadership, VoIP, Vendor Management, Product Management, Sales Process, Business Development, CRM, SaaS, Executive Management, Program Management, Cloud Computing, Competitive Analysis, Start-ups, Forecasting, Strategic Partnerships, Co-location, Call Centers
Education
The Citadel 1989 — 1993
BA, Political Science
Windstream April 2015 - Present
Windstream April 2015 - Present
Windstream Communications July 2011 - Present
Analog Audio Systems Design 2007 - July 2011
Skills
Troubleshooting, LAN-WAN, Switches, Engineering, Ethernet, Designing, T1, Electronics Repair, WAN
Education
The University of Kansas 2001 — 2007
BS, Engineering of Physics / Aerospace Eng.
Windstream Communications August 2013 - Present
NYC Department of Education September 2007 - August 2013
Skills
Fundraising, Public Relations, Public Speaking, Event Planning, Program Development, Customer Service, Sales, Networking, Management, VPN, WAN, Managed Services, Direct Sales, Salesforce.com, Cloud Computing, Cold Calling, Business Continuity, Strategic Vision, Creative Problem Solving, Disaster Recovery, Enterprise Software, Unified Communications, Network Security, VoIP, Data Center
Education
University of Rhode Island 2002 — 2006
Bachelor of Science (B.S.), Kinesiology
Touro College 2009 — 2012
Master of Education (MEd), Special Education and Teaching, 5-9
Windstream Communications July 2013 - November 2014
Hewlett-Packard February 2010 - July 2013
Barnes & Noble September 2003 - February 2010
Prudential Gardner Realtors November 2006 - November 2008
Skills
Call Centers, Customer Satisfaction, Networking, Customer Experience, Switches, Process Improvement, Telecommunications, Leadership, Technical Support, SaaS, Management, Cold Calling, Security, Troubleshooting, Customer Retention, Sales Process, Account Management, Cloud Computing, Customer Service, Team Leadership, Team Building, Direct Sales, CRM, Wireless, Telephony, Operations Management, Inventory Management, Training, Vendor Management, Sales, Software Documentation, Selling, Salesforce.com, VoIP, Managed Services, Cross-functional Team..., Time Management, Windows, Sales Operations, Windows Environment
Education
University of Southern Mississippi 1997 — 1999
BSBA, Business Administration
University of North Texas
Windstream Communications April 2009 - Present
AT&T Global Services 1997 - December 2008
Skills
Technical Staff..., Sales, Telecommunications..., Strategic Consulting, SIP Trunking, VoIP, MPLS Networking, Network Security, Managed Services, Hosted Services, Salesforce.com, Technical Support, Technical Training, Hosted Voice, Strategic Communications, Strategic Planning, Network Design, SDH, MPLS, T1, Metro Ethernet, Networking, VPN, Telephony, Telecommunications, Wireless
Education
The University of Memphis
Professional Studies, Information Technology
Windstream Communications August 2012 - Present
Mediserve Medical Equipment April 2008 - April 2011
Charter Media August 1999 - August 2007
Education
The University of Georgia 1992 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
The Baylor School 1978 — 1982
High School Diploma
Windstream Communications November 2012 - Present
Mitel NetSolutions October 2011 - November 2012
Home Embrace Healthcare October 2009 - October 2011
Global Crossing December 2007 - October 2009
Carousel Industries December 2004 - November 2006
Avaya January 2001 - May 2004
Nortel Networks February 2000 - January 2001
Alcatel-Lucent September 1997 - October 1999
AT&T 1992 - 1996
Skills
Sales Management, Start-ups, Management, Recruiting, Solution Selling, Telecommunications, Channel, VoIP, Go-to-market Strategy, Unified Communications, Telephony, Direct Sales, Managed Services, SaaS, IP, Cloud Computing, Call Centers, Selling, Channel Partners, MPLS, Sales, Account Management, Business Development, Strategic Partnerships, Customer Satisfaction, Wireless, Strategy, Leadership, Sales Process, Professional Services, Sales Operations, Avaya, Enterprise Software, SIP, Co-location, SIP Trunking, Hosted Services, Data Center, Channel Sales, Mobile Devices, Video Conferencing, Networking, Ethernet, Product Management, Sales Engineering, Pre-sales, Partner Management, Contact Centers, Sales Enablement, IVR
Education
The University of Georgia 1981 — 1986
The University of Georgia
nexAir, LLC October 2014 - Present
Windstream Communications September 2013 - Present
nexAir, LLC May 2010 - September 2012
Skills
Account Management, Cold Calling, Direct Sales, Sales Management, Sales Operations, Key Account Management, Sales, New Business Development, Contract Negotiation, Sales Presentations, Management, Sales Process
Education
University of Kansas 2011 — 2013
Bachelor's degree, Communications
University of Arkansas at Fayetteville 2009 — 2011
Business Administration and Management, General
Windstream Communications 2014 - Present
Windstream 2012 - 2014
PAETEC now part of Windstream 2010 - 2012
Logix Communications 2009 - 2010
Skills
Managed Services, Cloud Computing, Networking, Broadband, Data Center, Selling, Virtualization, Solution Selling, Unified Communications, Account Management, Co-location, Direct Sales, Call Center, Telecommunications, VoIP, Call Centers, Channel Partners, Cold Calling, Customer Retention, Enterprise Software, Ethernet, Hosted Services, IP, MPLS, New Business Development, Professional Services, SIP, SIP Trunking, SaaS, Sales Operations, Salesforce.com, Sales Process, Strategic Partnerships, Wireless, T1, Telephony
Education
The University of Texas at Austin
BA, Economics
Mid-South Telecom, LLC February 2014 - Present
Windstream Communications July 2012 - November 2013
Education
The University of Memphis
MBA - Master of Business Administration, Management Information Systems
The University of Memphis
BBA - Bachelor of Business Administration, Management & Marketing
Windstream Communications June 2011 - October 2013
Education
The University of Texas at Austin 1988 — 1992
Cloverleaf Middle School August 2012 - Present
Society for Handicap Citizens June 2010 - June 2013
Cloverleaf Local School District 2009 - August 2011
Windstream Communications 2008 - 2009
Skills
Teaching, Higher Education, Management, Public Speaking, Customer Service, Salesforce.com, Microsoft Office, Sales, PowerPoint, Cold Calling, Social Media, Event Planning, Leadership, Research, Networking, Coaching, Team Building, Special Education, Lesson Planning, Classroom, Baseball, K-12, Sports, Classroom Management, Differentiated..., Educational Leadership, Tutoring, Curriculum Design, Staff Development, IEP, Middle School, Educational Assessment, Smartboard, Behavior Management, Curriculum Mapping, Curriculum Assessment, K-12 Education, Educational Technology, RTI
Education
The University of Akron 2008 — 2011
Master of Science in Special Education, Special Education and Teaching
Muskingum College 2000 — 2004
BS, Business and Art
Windstream Communications June 2005 - Present
Alltel communications June 1991 - September 2004
Standard Telephone June 1991 - June 1999
Skills
Work well with People, enjoy leading and..., Organized Multi-tasker, Organized self-starter, Make Things Happen, Organization &..., Self-driven, Enthusiasm to learn, Leadership, Teamwork, Telecommunications, Management, Customer Service, Goal Oriented, Customer Retention, Team Leadership, Customer Experience, Customer Satisfaction, Call Centers, VoIP
Education
The University of Georgia 1981 — 1983
Bachelor of Science (BS), Agronomy and Crop Science
Young Harris Coll 1979 — 1981
Associate of Science (A.S.), Physical Sciences
Broadview Networks February 2015 - Present
Broadview May 2013 - Present
Windstream June 2012 - May 2013
PAETEC February 2000 - May 2013
Windstream Communications January 2011 - June 2012
PaeTec Communications March 2005 - February 2010
Skills
Cloud Computing, Managed Services, VoIP, Telecommunications, Co-location, MPLS, Unified Communications, Data Center, Hosted Voice, Telephony, Networking, Hosted Services, SIP Trunking, Metro Ethernet, LAN-WAN, T1, Wireless, Call Centers, Salesforce.com, WAN, Selling, IP, Channel Partners, Disaster Recovery, PRI, Network Security, Solution Selling, SIP, Ethernet, Video Conferencing, Long Distance, Direct Sales, SaaS, Cisco Technologies, VMware, Optical Fiber, Managed Hosting, Infrastructure, Network Design, Professional Services, Avaya, Storage, Sales Engineering, Internet Services, Network Architecture, IP PBX, Private Line, Broadband, DS3, Voice & Data Convergence
Education
Buffalo State College
Thomas Edison State College
Willamsville East
CCI/SureWest August 2013 - Present
Windstream Communications August 2010 - August 2013
SureWest Communications March 2002 - August 2010
Pro Staff February 2007 - September 2007
Trugreen Chemlawn December 2000 - March 2002
Skills
Direct Sales, Solution Selling, Account Management, Telecommunications, Salesforce.com, Cold Calling, Sales Process, Managed Services, Sales Management, Sales, New Business Development, VoIP, Data Center, Cloud Computing, B2B, Lead Generation
Education
University of Kansas 1994 — 1999
Communications
Topeka West High School
Time Warner Cable 2011 - Present
Windstream Communications 2010 - 2011
Qwest Communications 2005 - 2010
AT&T 2001 - 2002
Teleservice Resources 1998 - 2000
Precison Response Corp 1996 - 1998
West Telemarketing 1990 - 1995
Skills
Executive Level..., Telecommunications Sales, Strategic Planning, Solution Selling, Large Account Sales, Enterprise Account..., Salesforce.com, Sales Relationships, Revenue Forecasting, Quota Attainment, Sales Strategies, Contract Negotiations, Team Selling, Cloud Computing, Contract Negotiation, Cross-functional Team..., Data Center, Business Development, Sales Operations, Sales, VoIP, Marketing Strategy, Strategy, Telecommunications, Cold Calling, SaaS, Management, Enterprise Software, Direct Sales, Selling, Managed Services, Leadership, Negotiation, Product Management, Wireless, Telephony, Unified Communications, MPLS, Sales Process
Education
The University of Texas at San Antonio 1987 — 1991
Business Information Systems
Windstream Communications September 2014 - Present
Luffman-Byers Telecom March 2012 - Present
Cohutta Photography January 2012 - Present
Manpower January 2011 - March 2012
Yates Constructors October 2011 - January 2012
Blueridge Carpet February 2007 - October 2011
Fast Teks of Chattanooga November 2006 - February 2007
Quality Staffing July 2006 - November 2006
Covista Communications November 2001 - July 2006
Vol State Internet and Computers September 2001 - October 2001
Skills
XP, Malware Analysis, Windows 9x, System Administration, Linux, Troubleshooting, Windows Server 2003, Hardware, Active Directory, Security, Windows Server, Windows, DNS, Servers, VoIP, Microsoft Office, Computer Hardware, Network Administration, Operating Systems, Customer Relations, DHCP, Problem Solving, IT Management, Fedora, Debian/Ubuntu, Cisco Technologies, Technical Support, Windows 7, Customer Service, Windows XP, Disaster Recovery
Education
University of Tennessee-Knoxville 1987 — 1989
BS, Mass Communications
Cleveland State Community College 1984 — 1987
Associate of Arts, General
The University of Tennessee at Chattanooga 1983 — 1984
None, General Studies
Collegedale Academy 1979 — 1983
N/A, College Prep
Covidien October 2014 - Present
Covidien August 2013 - September 2014
Windstream Communications October 2007 - July 2013
OrthoNeutrogena, a division of Ortho-McNeil Pharmaceuticals April 2006 - October 2007
PacifiCare Health Systems April 2005 - April 2006
Jackson Thornton September 2000 - October 2004
Skills
Financial Analysis, Process Improvement, Auditing, Analysis, Accounting, Account Reconciliation, Variance Analysis, Budgets, Finance, Internal Controls, Mergers, Payroll, Financial Statements, Tax, Sarbanes-Oxley Act, Strategic Financial...
Education
Troy University 1999 — 2000
Master of Business Administration (MBA), Emphasis in Accounting
Troy University 1995 — 1999
Bachelor of Science (B.S.), Accounting
Windstream Communications September 2014 - Present
TEKsystems May 2014 - September 2014
Concentrix August 2013 - May 2014
Verizon Wireless August 2010 - August 2013
Best Buy April 2010 - August 2010
Walmart June 2007 - April 2010
Education
Tri-County Technical College 2007 — 2010
Associate's degree
Clemson University May 2013 - Present
Windstream Communications 2005 - 2012
Skills
Telecommunications, Photography, T1, Network Design, IP, TCP/IP, Cisco Technologies, Desktop Application..., IT Hardware Support, Graphic Design, Drawing, MPLS, Managed Services, LAN-WAN, Call Centers, Project Management, Vendor Management, Switches, Wireless, VoIP, Digital Video, Non-linear Editing, Video Editing, Troubleshooting, Unix, Unified Communications, Adobe Creative Suite, Avid
Education
Tri-County Technical College 2002 — 2005
Associate of Science (AS), Computer Technology
Tri-County Technical College
Associate of Arts (AA), Radio and Television Broadcasting
Apptical Inc August 2012 - November 2014
Windstream Communications June 2006 - January 2012
Skills
Microsoft Office, Microsoft Excel, Analysis, Project Management, Research, Customer Service, PowerPoint, Insurance, Bilingual Communications, Coaching, Team Leadership
Education
COLEGIO BIBLICO PENTECOSTAL 1998 — 2000
Associate's degree, Christian Education
Trident Technical College 1998 — 1999
Associate of Arts (A.A.), Education
Time Warner Cable Business Class September 2015 - Present
Time Warner Cable Business Class June 2013 - Present
Windstream Communications January 2013 - June 2013
Windstream Communications June 2011 - January 2013
AAA Northern New England February 2010 - December 2010
Hannaford Bros. Co. May 2008 - August 2008
Hannaford Bros. Co. May 2007 - May 2008
Skills
Customer Service, Direct Sales, Management, Sales, Account Management, Team Building, Sales Process, Customer Retention, Solution Selling, Customer Satisfaction, Team Leadership, Time Management, Training, Call Centers, Lead Generation, Marketing, Cold Calling, Business Development, Human Resources, Salesforce.com, New Business Development, Selling, Telecommunications, Sales Operations
Education
University of Southern Maine 2005 — 2009
Bachelor of Arts (B.A.), Communication
The University of Edinburgh 2008 — 2008
Bachelor of Arts (B.A.), Communication
Windstream 2009 - Present
Windstream Communications May 2008 - Present
Alltel Communications 2006 - 2009
Verizon Wireless 2006 - 2009
ALLTEL 1970 - 2007
Skills
Telecommunications, Microsoft Office, Cost Accounting, Budgets, Operating Budgets, SQL
Education
The University of Akron 1981 — 1998
Business Management, Accounting
Windstream Communications December 2011 - Present
PAETEC March 2007 - October 2011
PAETEC January 2001 - February 2007
PAETEC December 1999 - December 2000
TCG/AT&T 1998 - 1999
ACC Telecom 1997 - 1998
Vista Communications 1995 - 1997
Dictaphone 1991 - 1995
Lanier Worldwide 1989 - 1991
Skills
Sales, Sales Management, Sales Operations, Telecommunications, Training, Coaching, Channel, Direct Sales, Co-location, Sales Process, Unified Communications, Solution Selling, Human Resources, Selling, Account Management, Managed Services, VoIP, SIP Trunking, Sales Leadership..., Salesforce Training, New Business Development, Customer Retention, Salesforce.com, Wireless, Call Centers, Channel Partners, Cold Calling, MPLS, Cloud Computing, SaaS, Hosted Services, SIP, Telephony, IP, Professional Services, Networking, T1, Data Center, Metro Ethernet, Leadership
Education
The College of New Jersey 1985 — 1989
Business Management, Business Management
Delran High School 1981 — 1985
Windstream Communications December 2012 - Present
Level 3 Communications April 2011 - December 2012
One Communications April 2010 - April 2011
Cavalier Telephone April 2009 - April 2010
AT&T Mid-Market Accounts June 2003 - March 2009
Anything Cellular January 1998 - May 2003
Skills
SIP Trunking, MPLS, Network Security, Disaster Recovery, Mobile Communications, Telecommunications, Broadcast Engineering, IP VPN, DDoS, Managed Services, Video Conferencing, Webinars, VoIP, Salesforce.com, Long Distance, Solution Selling, Cloud Computing, Networking, SIP
Education
The Ohio State University 1984 — 1989
Bachelor of the Arts Degree, Journalism/Public Relations
Toshiba Business Solutions March 2011 - Present
Triangle Business Builders 2001 - Present
Windstream Communications 2009 - 2010
Triangle Business Builders 2001 - 2009
1800PackRat June 2006 - June 2007
Bunn Commuications 2000 - 2003
Skills
Account Management, B2B, Salesforce.com, Sales, Cold Calling, Direct Sales, Networking, Lead Generation, Budgets, Team Building, Business Development, Social Networking, Sales Process, Customer Service, Email Marketing, Solution Selling, Leadership, Marketing, Sales Operations, New Business Development, Sales Management, Sales Presentations, Time Management, Selling, Management
Education
Tidewater Community College 1988 — 1990
Verizon Business March 2012 - March 2015
SupplyPro, Inc. October 2010 - March 2012
Windstream Communications March 2008 - October 2010
Cypress Communications July 2001 - March 2008
Comcast January 1998 - July 2001
Cypress Communications January 1995 - January 1998
Skills
Unified Communications, VoIP, Call Center, Direct Sales, Avaya, Channel, Professional Services, Consultative Selling, P&L Management, Sales Management, Telecommunications, Wireless, Forecasting, Team Building, Team Leadership, Vendor Management, Customer Relations, Contract Negotiation, Business Strategy, Strategic Planning, Budgeting, New Business Development, TDM, SaaS, P&L, Sales Support, Start-ups, PBX, Negotiation, Business Planning, Marketing Strategy, Telephony, Product Management, Customer Satisfaction, Customer Service, Hosting, Service Delivery, Mergers, Coaching, Process Improvement, Management, Selling, Call Centers, Leadership, IP, Business Development, Managed Services, Solution Selling, Sales, Sales Operations
Education
The University of Texas at Arlington 1990 — 1998
BA, International Business / Marketing and Languages
Windstream Communications September 2013 - Present
Reaction Wireless LLC/Cricket Communications September 2002 - April 2013
Teletouch Communications February 1999 - October 2003
Teletouch Communications September 1991 - 1996
Beepers Plus 1990 - 1995
Country Hills Development 1984 - 1986
Country Hills Development 1984 - 1986
Skills
Wireless, Cold Calling, Strategic Partnerships, Direct Sales, New Business Development, Sales, Sales Management, Marketing, Team Building, Networking, Wireless Networking, Telecommunications, Strategic Planning, Customer Retention, Product Management, Product Marketing, Team Leadership, B2B, Management, Solution Selling, Advertising, Customer Service, Sales Operations, Enterprise Software, SaaS, Account Management, Unified Communications, Cloud Computing, Data Center, Sales Process, Salesforce.com
Education
The University of Memphis 1985 — 1987
Germantown High School
Windstream June 2015 - Present
Windstream Communications November 2013 - June 2015
PNC March 2013 - August 2013
InfoCision Management Corporation May 2012 - November 2012
RadioShack September 2010 - March 2012
Target August 2005 - September 2010
Skills
Computer Hardware, Computer Repair, Computer Security, Financial Analysis, Sales, Sales Operations, Customer Service, Active Directory, DNS, DNS Server, DNS management, Cisco Routers, Cisco Technologies, Servers
Education
The University of Akron 2012 — 2015
Bachelor of Technology (B.Tech.), Organization Supervision
The University of Akron 2007 — 2010
Associate of Science (AS), Computer Systems Networking and Telecommunications
Walker and Associates February 2010 - Present
Walker and Associates September 2009 - February 2010
Windstream Communications April 2007 - September 2009
Windstream Communications May 2005 - April 2007
Skills
Tableau, Excel, Visual Basic, Word, Photoshop, Salesforce.com, Lightroom, Photography, Training & Development, Outlook, Microsoft Office, Customer Service, Team Leadership
Education
The University of Georgia
BA, History
Windstream Communications January 1995 - Present
Windstream Comm. Inc. 1995 - Present
Windstream 1995 - Present
Alltel 1995 - 2006
Alltel Communications, Inc. 1995 - 2005
Skills
SDLC, Unix, Telecommunications
Education
The University of Akron 1992 — 1994
Associates Degree, Computer Programming
Zayo Enterprise Networks August 2015 - Present
Windstream Communications September 2014 - August 2015
Windstream Hosted Solutions March 2014 - August 2015
Comcast Business January 2012 - April 2014
Comcast Business January 2012 - June 2013
TDS Metrocom May 2006 - September 2009
Top Notch Auto Trim December 2004 - December 2006
Integra Telecom January 1999 - December 2004
Skills
Cold Calling, Networking, Customer Satisfaction, Customer Retention, Sales Operations, Long Distance, PRI, Co-location, SIP Trunking, Metro Ethernet, T1, MPLS, Internet Services, Managed Services, Telephony
Education
The University of North Dakota 1994 — 1997
communications, Communications
Windstream Communications April 2012 - Present
Skills
ISDN, RTP, ISUP, Large Scale Deployments, Switches, SIP, VoIP, IP, SS7, Telecommunications
Education
The University of Dallas 2004 — 2006
MBA, Global Business
University of Louisiana at Lafayette 1992 — 1997
BSEE, Telecom
IBM May 2015 - Present
Windstream Communications June 2013 - May 2015
Unique Digital June 2011 - March 2013
Sirius Computer Solutions April 2009 - September 2010
The Mobile Solution, Sugarland May 2001 - August 2004
Skills
Storage, Virtualization, Disaster Recovery, Storage Virtualization, Software Sales, Consolidation, Networked Storage, Tiered Storage, Data Life-Cycle..., Data Center Moves, HSM, NAS, Cloud Computing, Software Industry, SaaS, Solution Selling, Data Center, Account Management, Sales Process, Enterprise Software, Salesforce.com, Managed Services, Networking, Sales, Channel Partners, SAN, Direct Sales, Unified Communications, VoIP, VMware, CRM
Education
The University of Texas at San Antonio 2004 — 2008
Bachelor of Business Administration, Business Administration, 3.8
B.F. Terry High School 1998 — 2002
4.0
Addiction Campuses October 2013 - Present
Healthcare August 2013 - Present
American Addiction Centers May 2012 - July 2013
Windstream Communications April 2010 - May 2012
Nuvox Communications March 2006 - April 2010
Skills
MPLS, VPLS, MPLS VPN, IP Multicast, Trunking, Queuing, Direct Sales, Indirect Sales, Market Growth, Team Leadership, Team Building, Telecommunications, Treatment, Addictions, Addiction Medicine, Food Addiction, Rehabilitation Services, Addiction Recovery, Account Management, B2B, Management, Salesforce.com, Selling, Sales Operations, Networking, SIP Trunking, Customer Satisfaction, VoIP, Sales Process, New Business Development, IP, Sales, Call Centers, Solution Selling, Sales Management, Cold Calling, Unified Communications, Leadership, Telephony, Data Center, Disaster Recovery, SaaS, Cloud Computing, Customer Retention, Strategic Partnerships
Education
University of Memphis 1994 — 2000
Marketing Management
Windstream Communications October 2011 - Present
Windstream Communications February 1992 - October 2011
Alltel Communications 1992 - 2006
Wills Trucking Inc. April 1990 - April 1992
Skills
Budgets, Management, Telecommunications, Call Center, Customer Service, Vendor Management, Visio, Team Building, Outlook, Process Improvement, Wireless, Software Documentation, Team Leadership, Microsoft Office, Administrative..., Call Centers, Troubleshooting, Coaching, Customer Satisfaction, Training, Leadership, Customer Retention, Customer Experience, Account Management, Networking, Sales Management, Telephony, T1, VoIP
Education
The University of Akron 1975 — 1977
Broadsmart/North American Telecom September 2015 - Present
ANPI April 2013 - August 2015
Airband Communications January 2012 - March 2013
Windstream Communications March 2005 - January 2012
FDN Communications January 2005 - July 2007
e.spire/Xspedius January 1996 - December 2004
Skills
Telecommunications, Unified Communications, Channel Partners, Managed Services, VoIP, Selling, Co-location, MPLS, Sales Management, Wireless, Solution Selling, SIP Trunking, Direct Sales, IP, SIP, Sales, Strategic Partnerships, Account Management, Sales Operations, Leadership, Telephony, Contract Negotiation, Management, SaaS, Channel, T1, Cloud Computing, Ethernet, New Business Development, Networking, Hosted Services, Data Center, Call Centers, Sales Process, WAN, Network Design, CLEC, Optical Fiber, PRI, Long Distance, LAN-WAN, Telecommunication..., Hosted VoIP, Colocation, LAN/WAN, Consultative Selling, VPN, Sales Support, Fiber, PBX
Education
The Ohio State University
BA, Political Science/Business Admin
Wilson High School, West Lawn Pa.
College Prep
GCA Services Group September 2014 - Present
Windstream Communications March 2012 - September 2014
Windstream Communications May 2010 - February 2012
SDN Global September 2008 - July 2009
T-Mobile May 2006 - August 2008
SunCom Wireless 2006 - 2008
SunCom Wireless 2001 - 2008
SunCom Wireless November 2004 - May 2006
Cingular Wireless September 2000 - October 2001
Skills
Telecommunications, Contract Negotiation, Business Development, Strategic Partnerships, Wireless, Vendor Management, Sales Management, Sales, Strategic Planning, Customer Satisfaction, Customer Service, Account Management, B2B, VoIP, Strategy, Business Strategy, Customer Experience, Business Process..., Cross-functional Team..., New Business Development, Leadership, SaaS, Customer Retention, Managed Services, Management, Team Leadership, Mobile Devices, Cellular Communications, Team Building, Product Management, Training, Selling, Cold Calling, Competitive Analysis, Retail, Product Marketing
Education
The University of Georgia
Bachelor of Arts (B.A.)
Roswell High
ANPI July 2014 - May 2015
Windstream Communications December 2011 - January 2014
PAETEC January 2008 - December 2011
McLeodUSA August 2002 - January 2008
US Cellular July 1995 - March 2002
Ameritech June 1983 - April 1995
Skills
Product Management, P&L, Product Development, Business Strategy, Customer Experience, Marketing Strategy, Income Statement, Business Development, Telecommunications, Wireless, Change Management, Strategy, Solution Selling, Sales Process, Leadership, Product Marketing, Enterprise Software, P&L Management, Program Management, Marketing, Marketing Management, Training, Sales, Strategic Partnerships, Channel Partners, SaaS, Cloud Computing, Managed Services, Account Management, B2B, CRM, Competitive Analysis, Cross-functional Team..., Direct Sales, Ethernet, Go-to-market Strategy, IP, Lead Generation, Professional Services, SIP, Sales Management, Sales Operations, Telephony, Unified Communications, VoIP
Education
The University of Chicago Booth School of Business
MBA, Marketing and Finance
University of Illinois at Urbana-Champaign
BS, General Engineering
Ajilon January 2015 - Present
Windstream Communications July 2014 - January 2015
Sprint December 2009 - July 2014
Skills
Sales, Customer Service, Management, Sales Management, Customer Satisfaction, Account Management, Retail, Microsoft Office, Leadership, Team Leadership, Team Building, Sales Operations, Business Development, Time Management, Training
Education
The University of Texas at Austin
Windstream Communications June 2002 - Present
Windsream Communications January 2002 - Present
Kalstrom Surveying January 2004 - September 2006
Windstream Communications January 2000 - January 2002
North Coast Lighting January 1998 - January 2000
Skills
Switches, Networking, Microsoft Office, Strategic Planning, Leadership
Education
The University of Akron 1997 — 1999
Biology; Surveying and Mapping2004
The University of Akron
Windstream Communications April 2013 - Present
Rentokil North America Pest Control March 2005 - April 2013
Immix Wireless January 2002 - February 2005
SunCom Wireless January 1999 - January 2002
Vodafone January 1993 - January 1999
Skills
Team Leadership, Budgets, Leadership, Sales Management, Sales, B2B, Business Strategy, Start-ups, New Business Development, Wireless, Selling, Strategic Planning, Sales Process, Business Development, Solution Selling, Recruiting, Marketing Strategy, Strategic Partnerships, Management, Marketing Communications, Key Account Management, Forecasting, Strategy, Retail, Training, Direct Sales, Customer Retention, Sales Operations, Account Management, Coaching, Customer Service, Customer Satisfaction, Negotiation, Cold Calling, Contract Negotiation, Team Building, Salesforce.com, P&L Management, Business Planning, Marketing, P&L, Sales Presentations, Operations Management, Lead Generation, Hiring, Executive Management, CRM, Telecommunications
Education
The Ohio State University
The University of Akron
Bachlors, Marketing and Finance
Comcast Business July 2015 - Present
Windstream Communications October 2013 - July 2015
Alteva April 2013 - October 2013
EarthLink February 2012 - April 2013
Jill Montgomery, LLC. July 2010 - July 2011
MTM Technologies February 2009 - December 2009
Sprint 1994 - 2001
Sprint 1994 - 2001
Skills
MPLS, Sales Process, IP, Sales, Managed Services, Telecommunications, Solution Selling, B2B, Channel Partners, CRM, Business Development, Networking, Telephony, Ethernet, Salesforce.com, Project Management, Business Intelligence, Unified Communications, Cloud Computing, VoIP, Co-location, Data Center, Direct Sales, Wireless, Hosted Services, Professional Services, SIP Trunking, Call Centers, SaaS, Selling, WAN, Enterprise Software, Strategic Partnerships, Go-to-market Strategy, Mobile Devices, Account Management, SIP, Cisco Technologies, LAN-WAN, Cold Calling, Broadband, Internet Services, T1, Lead Generation, Virtualization, Network Design, Video Conferencing, Metro Ethernet, Disaster Recovery, Sales Presentations
Education
Towson University 1983 — 1987
Business Administration
Sherwood High School 1979 — 1983
Diploma, General Studies
Windstream Communications October 2013 - Present
Blue Forest Technologies 2013 - 2013
Skills
VoIP, Dedicated Internet, PRI, MPLS, Account Management, Telecommunications, Hosted Voice
Education
The University of Montana - School of Business Administration 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Catlla Consulting LLC February 2013 - Present
Windstream Communications September 2014 - May 2015
Empowered Benefits February 2013 - September 2014
Citi August 2007 - February 2013
LiveText, Inc. February 2007 - July 2007
Motricity, Inc. June 2006 - February 2007
Tekelec, Inc. April 2006 - June 2006
Evergreen Investments (Wachovia Bank) November 2005 - April 2006
Citadel Investment Group August 2004 - September 2005
Companion Technologies/BlueCross BlueShield of SC December 2000 - July 2004
Skills
Perl, Linux, Oracle, Databases, SQL, PostgreSQL, MySQL, XML, JavaScript, Sybase, Java, Database Design, Subversion, Unix Shell Scripting, Tomcat, Bash, Sybase IQ, ETL, Unix, Data Warehousing, Microsoft SQL Server, Web Applications, Oracle SQL, Sybase Adaptive Server, Brazilian Portuguese, Spanish, CVS, Programming, Red Hat Linux, TCP/IP, SOAP, Scalability, REST, Agile Methodologies, Servlets, Visual Basic, Testing, Shell Scripting, HTML, Ubuntu, MySQL 4.x, Flask, SQLAlchemy, RESTless, HIPAA, EDI ANSI X12, EDI ANSI X12 834, XML Schema, SQLite, MariaDB
Education
University of Kansas 1992 — 1996
Chemical Engineering
Queen's Royal College 1985 — 1990
CxC, O'Level, Physics, Chemistry, Mathematics, Biology
Windstream Communications March 2009 - Present
Alltel Wireless (Aquired by Verizon 01/2009) February 1997 - March 2009
SPS Software Services INC January 1996 - February 1997
Adams & Reynolds Information Technology Consultants August 1994 - January 1996
Skills
HP Openview, HP Operations Manager, Tivoli Netcool, OSI NetExpert, Oracle, Groovy, Java, Unix Shell Scripting, Perl, Tomcat, Eclipse, XML, XSLT, CA eHealth, MySQL, Dojo, IceFaces, Struts, JSP, Solaris, Linux, Wireless, Telecommunications, VoIP, Integration, IP, Data Center, Disaster Recovery, MPLS, Shell Scripting, Computer Network..., WAN, IBM Tivoli, Network Design, TCP/IP, Unix, System Administration, Ethernet, Databases, Switches, eHealth, Open Source Software, Software Development, Networking, Network Performance..., Data Center Operations
Education
The University of Akron
Bachelor of Arts (BA)
ChaseTek 2011 - Present
Rocky Mountain Elk Foundation (RMEF) April 2012 - November 2013
The Rocky Mountain Elk Foundation (RMEF) March 2004 - April 2012
Windstream Communications 2010 - 2011
NuVox 2009 - 2010
Digital & Analog Design July 1990 - January 2009
Skills
Telecommunications, Planning, IP, VoIP, MPLS, WAN, Telephone Systems, Carrier Services, Dial Tone, Long Distance, Broadband Access, Broadband Networks, Audio Conferencing, Video Conferencing, PRI, POTS, Virtual Fax, Unified Messaging, Electric Utility..., Internet Connectivity, Voice & Data Consulting, Voice Mail, Vendor Management, Project Planning, Project Implementation, Project Coordination, Data Center, Colocation, Disaster Recovery, Business Infrastructure..., New Business Development, Cost Reduction, Cost Control, Cost Analysis, Nurse Call Systems, Paging, Call Accounting, Cabling, Fiber Optics, Project Management, Call Center, Call Recording, Co-location, Broadband, SIP, Call Centers, Networking, Fax, Tone, Call Logging
Education
The Ohio State University
Whetstone High School - Columbus, OH
Windstream Communications 2012 - Present
Hostway Corporation 2011 - 2012
DYONYX 2009 - 2011
Agilysys, Inc. 2007 - 2009
Collective Technologies/MTI Technology 2001 - 2007
Aperian, Inc. 2000 - 2001
Dell Computer Corporation 1997 - 2000
Skills
Solution Selling, New Business Development, Professional Services, Management, Business Continuity, Disaster Recovery, Account Management, Data Center, Cloud Computing, Channel Sales, Direct Sales, Enterprise Software, Managed Services, SaaS, Sales Process, Salesforce.com, Security, Storage, Strategic Partnerships, Virtualization
Education
The University of Texas at El Paso
Bachelor of Arts (B.A.), Communication
Windstream Communications 2012 - Present
Skills
VoIP, Telecommunications, Ethernet, IP, Network Design, MPLS, Wireless, Fiber Optics, WAN, Telephony, Troubleshooting, LAN-WAN, Switches, DWDM
Education
The University of Akron 1991 — 1997
Northwest High (Canal Fulton)
Comcast Business September 2013 - Present
Comcast Business January 2013 - September 2013
Comcast Business March 2012 - January 2013
Windstream Communications March 2011 - February 2012
Your 180 Fitness January 2010 - February 2012
The Cellular Connection - Verizon Wireless January 2010 - February 2012
Athena Network Solutions, LLC June 2009 - 2011
SinglePoint Telecommunications December 2008 - June 2009
AT&T November 2007 - December 2008
AT&T Mobility June 2005 - November 2007
Skills
Telecommunications, Personal Training, Customer Relations, Unified Communications, Territory, Account Management, Consultative Selling, Sales Presentations, Sales Operations, Selling, New Business Development, Strategic Partnerships, Customer Service, Sales, Direct Sales, Solution Selling, Managed Services, Management, Sales Management, Sales Process, Cold Calling, Entrepreneurship, Enterprise Software, Networking, Salesforce.com, Customer Retention, Program Management, Small Business, B2B, Call Centers, Wireless, SaaS, VoIP, Professional Services, Security, Channel Partners, Cloud Computing, Ethernet, Telephony, Co-location, Data Center, MPLS, Metro Ethernet, Mobile Devices, CRM, Lead Generation, Business Development
Education
The University of Georgia 2002 — 2007
ABJ & BSED, Public Relations and Sports Studies
Windstream February 2015 - Present
Windstream Communications March 2008 - February 2015
Free State Entertainment September 2008 - August 2011
Lagarde, Inc September 2007 - January 2008
Freightquote.com May 2005 - August 2007
Rent-A-Center February 2000 - May 2005
Skills
Salesforce.com, Account Management, Sales Management, Sales Process, New Business Development, Sales, B2B, Direct Sales, Lead Generation, Solution Selling, Marketing, Cold Calling, Enterprise Network..., Data Center, MPLS Networking, Strategic Negotiations, SIP Trunking, LAN-WAN, Cloud Computing, Managed Services, Co-location, IP VPN, Sales Presentations, VoIP, Telecommunications, Negotiation, Contract Negotiation
Education
University of Missouri-Kansas City 2001 — 2009
MA, Political Science
The University of Kansas 1994 — 1999
BGS, Communications and Political Science
Body By Vi Visalus 2013 - Present
Windstream Communications September 2013 - November 2013
Comcast Cable May 2011 - July 2013
Skills
IP, Telecommunications, VoIP, Telephony, Broadband, Troubleshooting, Ethernet, Customer Experience, Switches, Fiber Optics, TCP/IP, Routers, T1, SIP, WAN, Solution Selling, Optical Fiber, Wireless Networking, Broadcast, Call Centers, Customer Satisfaction, Customer Service, Microsoft Office, Social Media, Wireless, Coaching, Leadership, Management, Public Speaking, Sales, Team Building, Event Planning, Marketing
Education
The University of Akron 1990 — 1992
Criminal Justice/Police Science
Mississippi Gulf Coast Community College 1988 — 1990
Associate of Arts (A.A.)
EPB December 2014 - Present
Asurion January 2014 - December 2014
T-Mobile November 2012 - August 2013
Windstream Communications July 2011 - July 2012
Skills
Customer Satisfaction, Customer Retention, Customer Service, Sales, Telecommunications, Call Centers, Cold Calling, Direct Sales, Networking, Customer Experience, Solution Selling, Wireless, CRM, Team Leadership, VoIP, Time Management, Troubleshooting, Mobile Devices, Process Improvement, Teamwork, Marketing, Inventory Management, Retail, Technical Support, Retail Sales, Computer Hardware, Software Documentation, Windows, Sales Process, Software Installation, Hardware, Cisco Technologies, Outlook, TCP/IP, Customer Support, Wireless Networking, Windows 7, Information Technology, IP, Soldering, CCNA, Network Design, OS X, Network Security, Switches
Education
The University of Tennessee at Chattanooga 2015 — 2017
Bachelor of Engineering (B.E.), Mechanical Engineering
Arizona State University 2012 — 2016
Bachelor of Engineering (B.E.), Electrical Engineering Technologies/Technicians
Asentinel September 2015 - Present
Windstream Communications September 2012 - Present
Windstream Communications December 2011 - Present
PAETEC December 2009 - Present
PAETEC January 2005 - December 2009
US LEC June 1998 - January 2005
MCI June 1987 - June 1998
Education
The University of Memphis 1984 — 1991
BS, Political Science
Camden Central High School, Camden Tennessee 1981 — 1984
Avaya January 2015 - Present
Windstream Communications October 2011 - Present
Windstream Communications October 2012 - November 2014
Telco Depot September 2009 - October 2011
Allworx October 2006 - January 2009
Tadiran Telecom June 2002 - October 2006
GTel 1990 - 2002
Comdial 1982 - 1991
Skills
Telecommunications, Unified Communications, Managed Services, VoIP, Channel, Telephony, Strategy, Ethernet, Management, Sales Engineering, Selling, SIP, Cloud Computing, Account Management, Cisco Technologies, Sales, IP, Start-ups, SIP Trunking, Solution Selling, Networking, MPLS, TDM, Wireless, Business Development, Channel Partners, Hosted Services, Direct Sales, IP PBX, Program Management, SaaS
Education
The College of William and Mary - The Mason School of Business 1991 — 1992
MBA
Virginia Polytechnic Institute and State University - Pamplin College of Business 1974 — 1978
BS, Business Management
Albemarle High School
Windstream June 2015 - Present
Windstream Communications March 2014 - June 2014
in transition November 2013 - February 2014
Blue Heron Consulting January 2012 - October 2013
Black Dog Research 2009 - 2011
Foresight Science & Technology 2009 - 2011
Nerac 2006 - 2009
TekSystems 2006 - 2006
Entre Computer Services 2005 - 2006
Student Loan Corporation 2005 - 2005
Skills
Competitive Intelligence, HTML, JavaScript, ColdFusion, Perl, VBScript, SQL, CSS, Patents, Library Research, Library Automation, Library Instruction, Market Research, Customer Service, Information Technology, Research, Access, Business Intelligence, Library, Software Development, Microsoft SQL Server, Microsoft Excel, Oracle, Project Management, SDLC, Databases, Web Development, Analysis, Security, Competitive Analysis, E-commerce, Training, Database Design, Business Analysis, Data Analysis, SharePoint, Leadership, Requirements Analysis, Linux, Programming, Program Management, Unix, XML, Consulting, Integration, Microsoft Project, Management, Networking
Education
State University of New York at Buffalo
MLS, Library Science, 4.0
The University of Stirling
Masters, Information Technology
The University of Edinburgh
Bachelor of Arts (B.A.), Archaeology
Kelvinside Academy
Hard Rock Rocksino July 2014 - Present
Robinson Memorial Hospital July 2013 - Present
Windstream Communications 1994 - April 2013
Skills
Management, Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Telephony, Team Leadership, Product Management, Leadership, IP, Microsoft Office, Managed Services, Account Reconciliation, Account Management, Accounts Payable, Accounts Receivable
Education
The University of Akron 1980 — 1984
Bachelor of Business Administration (BBA), Business Administration
Windstream Communications June 2013 - October 2013
Verizon Business February 2007 - August 2012
BURLINGTON COAT FACTORY November 2005 - February 2007
Skills
Account Management, Management, Telecommunications, Retail, Sales Management, Sales, Customer Service, Customer Satisfaction, Sales Operations, Team Leadership, Contract Negotiation, Team Building, Negotiation, Strategic Planning, Fashion Buying, Cloud Computing, VoIP
Education
The Ohio State University
Bachelor’s of Science in Fashion Merchandising
Windstream Communications June 2013 - Present
Windstream Communications/Tapfin November 2011 - June 2013
Windstream Communications May 2010 - May 2011
Alltel Wireless September 2008 - June 2009
Alltel Communications/Verizon Wireless September 2008 - June 2009
Manpower/Alltel 1996 - 2009
Alltel/Manpower October 2007 - May 2008
Asbury United Methodist Church November 2003 - August 2007
Systematics/Alltel 1989 - 1996
Skills
Employee Benefits, Employee Relations, Human Resources, Corporate Law, ERISA, Executive Pay, Personnel Management, Vendor Management, Recruiting, Deferred Compensation, COBRA, Leadership Development, Telecommunications, Employment Law, PeopleSoft, Leadership, Process Improvement, FMLA, Project Management, Team Leadership, Microsoft Office, Sales, Training, Customer Service, Management
Education
The University of Southern Mississippi 1981 — 1982
University of Central Arkansas
Encompass Group, LLC. January 2015 - Present
Skycasters August 2013 - January 2015
Encompass Group, LLC. September 2011 - August 2013
Windstream Communications January 2011 - September 2011
Skycasters April 2010 - January 2011
Voyager Jet Center January 2008 - March 2009
Flight Options, LLC May 2002 - December 2007
Skills
Troubleshooting, Computer Hardware, Customer Service, Process Improvement, Network Security, Technical Support, Firewalls, TCP/IP, Software Installation, Operating Systems, Security
Education
computertraining.edu 2009 — 2010
Microsoft Certified Server Administrator
The University of Akron
General Studies
Windstream Communications March 2011 - Present
Windstream (formerly Alltel) September 2006 - March 2011
Alltel May 1984 - September 2006
Skills
Process Improvement, Vendor Management, Business Analysis, Forecasting, Project Management, Access, Customer Service, Team Building, Strategic Planning, Budgets, Financial Analysis, Telecommunications, Analysis, Team Leadership, Microsoft Excel, Microsoft Office, Training, Call Center, Leadership, Outlook, Troubleshooting, Strategy, Finance, Human Resources, Marketing, Accounting, Mergers & Acquisitions, Management, Visio
Education
The University of Akron 1999 — 2008
BA, Business and Organizational Communications
Windstream Communications October 2013 - Present
Windstream Communications April 2012 - October 2013
Windstream Communications October 2011 - April 2012
Skills
Sales, Solution Selling, MPLS, VoIP, Sales Management, Direct Sales, Sales Process, Telecommunications, Sales Presentations, Coaching, B2B, Account Management, Telephony, Customer Service, Team Leadership, Wireless, Leadership, Unified Communications, Deal Closure, Salesforce.com, Cold Calling, T1, Disaster Recovery, Microsoft Exchange, Allworx
Education
The University of Georgia 2001 — 2004
Bachelor of Arts (B.A.), Religion/Religious Studies
Windstream Communications 2014 - 2014
Apple Blossom Florist 2013 - 2014
Verizon Wireless 2008 - 2013
Sprint Nextel 2000 - 2008
Sprint 2000 - 2008
Cingular 1998 - 2000
Skills
Inventory, Solutions Marketing, Government Agencies, Wireless, Solution Selling, Management, Sales Operations, Account Management, Sales Management, Sales, New Business Development, Enterprise Software, Channel, Business Intelligence, Direct Sales, Cellular Communications, M2M, Business Development, Mobile Devices, Selling, Salesforce.com
Education
University of Central Florida 1991 — 1993
Communications, Advertising/Public Relations
The University of Georgia 1988 — 1991
COMMUNICATIONS
Windstream Communications June 2010 - Present
First Communications February 2006 - October 2009
LDMI/Talk America 2002 - 2006
BullsEye Telecom 2000 - 2002
Skills
Co-location, Sales Management, Sales, Direct Sales, Start-ups, Telecommunications, Account Management, Channel Sales, Unified Communications, SIP Trunking, Selling, Program Management, Channel, MPLS, IP, VoIP, Channel Partners, Sales Operations, Strategic Planning, Managed Services, Contract Negotiation, CRM, Networking, Wireless, Cloud Computing, Strategic Partnerships, New Business Development
Education
Mogadore High School
Mogadore High School
The University of Akron
Windstream Communications July 2006 - Present
Alltel Communications 1996 - July 2006
Ohio Department of Taxation 1995 - 1996
Picker International / Marconi Medical / Phillips Medical Systems 1989 - 1995
Blue Cross & Blue Shield of Cleveland 1985 - 1989
Skills
Customer Relations, PMP, Information Technology, Help Desk Implementation, Service Desk, Incident Management, Customer Support, Customer Satisfaction, Personnel Management, Team Building, Team Leadership, Coaching, Process Improvement, Business Process..., BMC Remedy, Microsoft Office, Call Center, Metrics, Call Centers, Troubleshooting, Telecommunications, Networking, ITIL, Integration, Disaster Recovery, Vendor Management, Strategic Planning, Management, Strategy, Customer Service, CRM, Leadership, Project Planning, IT Management, Data Center, Analysis, Enterprise Software, Service Delivery, Technical Support, Project Management, Change Management, Software Documentation
Education
University of Akron
B.S. Computer Science, and B.S. Industrial Management
George Washington University
Masters Certificate in Project Managment
Villanova University
Six Sigma Green Belt Certification
Windstream Communications February 2015 - Present
Windstream Communications October 2013 - February 2015
Time Warner Cable March 2009 - October 2013
Sprint Nextel Corporation September 2006 - March 2009
Sprint Nextel Corporation July 2001 - September 2006
Neoworld Communications, Inc January 2001 - May 2001
Teligent, Inc May 1999 - January 2001
Booz, Allen, and Hamilton June 1997 - May 1999
Skills
CDMA, Computer Network..., Telecommunications, VoIP, SIP, Wireless, MPLS, Network Engineering, IP, Network Design, WiMAX, Managed Services, Vendor Management, Broadband, ATM networks, Cisco Technologies, Routing, Mobile Devices, SS7, Wireless Networking, Data Center, System Deployment, Networking, LTE, Integration, Troubleshooting, Program Management, Thought Leadership
Education
The George Washington University 1998 — 2000
Master's Degree, Engineering Management - Software and Information Systems Management
University of Illinois at Urbana-Champaign 1993 — 1997
Bachelor's Degree, Electrical Engineering
PAETEC October 2009 - Present
Windstream Communications October 2009 - Present
SecureLogix Corporation September 2007 - August 2009
Documation, Inc. November 2005 - July 2007
Dell, Inc. February 2004 - January 2005
Skills
Managed Services, Solution Selling, Cloud Computing, Consultative Selling, Network Security, Channel, Unified Communications, Selling, Integration, Telecommunications, IP, Data Center, SIP, MPLS, Co-location, Virtualization, VMware, Network Design, VoIP, SaaS, Disaster Recovery, Storage, Security, Sales, Wireless, Direct Sales, Professional Services, Channel Partners, SIP Trunking, Enterprise Software, Telephony, Sales Process, Cisco Technologies, Salesforce.com, Hosted Services, Networking, LAN-WAN, Strategic Partnerships, WAN, Cold Calling, Ethernet, Call Centers, Channel Sales
Education
The University of Texas at San Antonio 2000 — 2005
BBA, Marketing
CenturyLink Business October 2014 - Present
Cox Business August 2013 - July 2014
EarthLink Business May 2012 - January 2013
Windstream Communications September 2011 - April 2012
UCI/Black Box Network Services October 2004 - June 2011
UCI Communications January 2006 - January 2008
Xspedius Communications March 2002 - September 2004
Network Telephone November 1998 - 2002
Cellular South 1992 - 1998
Skills
Project Planning, Solution Selling, Leadership, Operations Management, Sales Operations, Cloud Computing, Management, Telecommunications, Mobile Devices, Data Center, Unified Communications, Networking, Selling, Sales Process, Talent Management, Virtualization, Human Resources, Account Management, Direct Sales, Recruiting, MPLS, Avaya, Sales, Managed Services, Sales Management, Time Management, P&L Management, Training, Telephony, VoIP, Customer Service, Routing, IP, Coaching, Wireless, Co-location, Marketing Strategy, Call Centers, Channel Partners, Customer Retention, Ethernet, Hosted Services, Video Conferencing, Optical Fiber, SIP Trunking, SIP, Professional Services, Salesforce.com, T1
Education
The University of Southern Mississippi 1988 — 1992
BS, Marketing with sales management emphasis
Windstream Communications June 2010 - Present
Service Communications February 2006 - June 2010
Verizon January 2002 - January 2004
Verizon Enterprise Solutions Group 1997 - 2002
CenturyTel 1997 - 1998
Skills
Telecommunications, Telephony, Unified Communications, VoIP, Avaya, Troubleshooting, Switches, SIP Trunking, Cisco Technologies, Hardware, SIP, IP, IVR, Routing, LAN-WAN, Network Engineering, WAN, IP PBX, Network Architecture, Integration, Networking, Network Design, Ethernet, MPLS, TDM, Managed Services
Education
The Evergreen State College 1996 — 1999
Bachelor's degree, Computer Systems Networking and Telecommunications
Windstream Communications July 2006 - Present
Valor Telecom June 2000 - July 2006
Valor Telecom June 2003 - July 2004
Valor Telecom October 2001 - June 2003
Valor Telecom June 2000 - September 2001
GTE February 1992 - June 2000
Contel June 1990 - February 1992
Education
The University of Texas at Austin 1986 — 1987
BBA, Marketing
Windstream Communications January 1998 - Present
Alltel Wireless January 1998 - May 2006
Skills
Training, Telecommunications, Training Delivery, Call Center, Vendor Management, Customer Satisfaction, Employee Training, Program Management, Management, Coaching, Training Management, Team Building, Call Centers, Exceptional People..., Customer Service, Team Leadership, Customer Retention, Software Documentation, Process Improvement, Employee Relations, Human Resources, Leadership, Recruiting, Customer Experience, Employee Engagement, Performance Management, Onboarding, Leadership Development, Employee Benefits, Talent Acquisition, Talent Management
Education
The University of Texas at Austin
Windstream Communications January 2012 - Present
Intellifiber Networks May 2009 - January 2012
SAVVIS October 2005 - December 2008
Primus February 2005 - November 2005
Quiznos April 2003 - February 2005
Global Crossing December 1997 - February 2002
Skills
Sales Operations, Leadership, Sales Management, Account Management, Telecommunications, Contract Negotiation, Sales, Business Development, Team Management, Management, Customer Service, Managed Services, Product Management, Customer Satisfaction, Sales Process
Education
The George Washington University 2000 — 2002
BuyerQuest April 2014 - Present
STACK Media April 2011 - April 2014
Windstream Communications June 2006 - March 2011
Veridean February 2006 - December 2009
Summit Racing Equipment January 1999 - June 2006
Skills
Project Management, Project Coordination, JavaScript, CSS, XML, Web Development, ASP.NET, PHP, MySQL, jQuery, SQL, HTML, Databases, Microsoft SQL Server, ASP, XHTML, Wordpress, Project Planning, Team Management, JIRA, Agile Project Management
Education
The University of Akron 2007 — 2012
Master of Business Administration (M.B.A.), Management
The University of Akron 1998 — 2002
Bachelor, Management of Information Systems
Windstream Communications February 2014 - Present
Windstream Communications December 2006 - February 2014
Alltel Information Services 1995 - 2005
Alltel Information Services 1991 - 1995
Alltel Information Services 1987 - 1990
Skills
SDLC, SOA, ESB, Enterprise Software, Programming, Disaster Recovery, Middleware, Vendor Management, Business Process Design, Integration, SQL, Business Analysis, Management, Telecommunications, WebSphere MQ, Unix, Software Development, Oracle, IT Management
Education
The University of Akron 1981 — 1986
Revere High school
Windstream Communications February 2015 - Present
TEK Systems December 2012 - February 2015
TEK SYSTEMS June 2012 - February 2015
Case Western Reserve University December 2008 - April 2012
Windstream Communications May 2006 - December 2008
Westfield Group/Westfield Insurance March 2005 - May 2006
Alltel Communications, Inc. 1997 - 2004
Delphi Packard Electric 1995 - 1997
Skills
IT Manager, Software Project..., Database Administration, Production support, ITIL, PeopleSoft, Database Security, Technical Architecture, Disaster Recovery, Process Development, Six Sigma Yellow Belt..., Production Support, IT Management, Management, Process Simulation, Six Sigma, Vendor Management, ETL, SDLC, Business Intelligence, Unix, Databases, Information Technology, Project Management, Data Center, DB2, Troubleshooting, Data Warehousing, Software Development, Data Modeling, Microsoft SQL Server, Security, Oracle, Project Planning, Windows Server, MySQL, AIX, Requirements Analysis, Analysis
Education
The Ohio State University
Master of Science, Electrical Engineering
Youngstown State University
BSEE, Electrical Engineering
Windstream Communications June 2002 - Present
Skills
Unified Communications, Telecommunications, Managed Services, Telephony, VoIP, Direct Sales, IP, Co-location, MPLS, Wireless, Cloud Computing, Solution Selling
Education
The Johns Hopkins University 1988 — 1992
ARM January 2014 - Present
The University of Texas at Austin September 2009 - December 2013
University of Texas at Austin September 2007 - December 2013
Windstream Communications June 2001 - August 2007
Education
The University of Texas at Austin 2007 — 2010
Master of Science (MS), Computer Science
University of Arkansas at Little Rock 2001 — 2003
Bachelor of Science, Computer Science
Leaderpromos March 2015 - Present
Windstream Communications April 2013 - October 2014
Sprint / Nextel, an $8B telecommunications company 2010 - 2011
Sprint Nextel October 2006 - January 2010
Sprint 2002 - 2006
Sprint 2000 - 2002
Sprint 1997 - 2000
Napier Company 1982 - 1997
Skills
Consultative Selling, B2B, Customer Relations, Customer Satisfaction, Account Management, Salesforce.com, Selling, Customer Service, Solution Selling, Inventory Management, New Business Development, Telecommunications, VoIP, Business Development, Sales, Sales Operations, CRM, Sales Management, Customer Retention, Cold Calling
Education
The Ohio State University
Bachelor's Degree, Marketing/Business Administration
Windstream May 2015 - Present
Windstream Communications February 2010 - May 2015
NuVox June 2007 - May 2010
FDN Communications October 2003 - June 2007
Telynx, Inc. November 2000 - March 2003
Skills
Microsoft SQL Server, Oracle 9i, Oracle SQL, Java, JavaScript, JavaBeans, Java Enterprise Edition, Web Services, Web Applications, OOP, Software Project..., Software Engineering, Software Development, Enterprise Software, SQL, Oracle, VoIP, IAD, Cisco Routers, Broadsoft, Sonus, Metasolv M6, Metasolv M5, Systems Integration, Service Activation, PL/SQL, Provisioning, Integration, Cloud Computing, MPLS, Managed Services
Education
The University of Texas at El Paso 1999 — 2001
MS, Computer Science
The University of Texas at El Paso 1994 — 1999
BS, Computer Science
BlackBerry February 2012 - August 2014
BPI Information Systems January 2011 - February 2012
Windstream Communications October 2009 - January 2011
PAETEC June 2006 - August 2009
XO Communications September 2003 - July 2006
Verizon Wireless January 1995 - January 2001
Skills
Network Security, Data Center, Virtualization, Long Distance, Colocation, Integration, Business Process..., Solution Selling, Co-location, Cisco Technologies, Enterprise Software, Unified Communications, Wireless, HP, Managed Services, Sales, Management, Direct Sales, Account Management
Education
The University of Akron 1986 — 1991
BSIM IS, Business Management
Frontier Communications November 2014 - Present
Windstream Communications January 2013 - November 2014
Windstream Communications November 2010 - January 2013
Windstream Communications September 2006 - November 2010
Windstream Communications May 2000 - September 2006
Alltel February 1999 - May 2000
Skills
Telecommunications, Public Speaking, Networking, Public Relations, Customer Service, Order Management, Social Media, Wholesale Operations, Project Coordination, Testing, Troubleshooting, VoIP, T1, Optical Fiber, Ethernet, Wireless, Fiber Optics, Sales Operations, Circuit Design, Circuits, Fiber Optic Networks, Sales, DS3, Wireline, Backhaul, Long Haul, Social Networking, MPLS, Network Design
Education
The University of Akron 1993 — 1998
Fine and Applied Arts, Public Relations/Communications
Windstream February 2015 - Present
Windstream Communications April 2013 - Present
Stephens Inc. July 2012 - February 2013
Avondale Partners 2008 - December 2012
Thompson Dunavant PLC January 2008 - August 2008
Skills
Financial Analysis, Equity Research, Financial Modeling, Valuation, Chartered Financial..., Equity Valuation, Analysis, Due Diligence, Strategy, Bloomberg, Financial Statement..., Series 63, Series 7, Telecommunications, Equities, Sell Side, VBA, Database Design, Essbase, Procurement, Network Architecture, SQL, Microsoft Excel, Mergers & Acquisitions, Communication Equipment, Capital Markets, Telecom Infrastructure, Chinese History, Chinese Politics, Chinese Culture
Education
The University of Memphis 2006 — 2008
Master's Degree, Finance
Rhodes College 2001 — 2005
Bachelor's Degree, Business Administration
Catholic High School 1997 — 2001
Windstream Communications October 2003 - Present
Cavalier Telephone April 1998 - October 2003
Skills
Telecommunications, VoIP, T1, Telephony, MPLS, Co-location, Ethernet, Frame Relay, Managed Services, Hosted Services, IP, Network Design
Education
University of Virginia 2010 — 2014
BIS/Undergraduate, Social Sciences
Tidewater Community College 1997 — 2010
Associates, Liberal Arts
Windstream Communications March 2007 - Present
Verizon Business 1995 - 2003
Verizon 2000 - 2002
GTE 1977 - 2000
Skills
Ethernet, T1, VoIP, Network Design, Program Management, SONET NETWORKS, Project Management, Telecommunications, Network Engineering, Telephony, Optical Fiber, Wireless
Education
The George Washington University 1995 — 2000
Project Management Masters Certificate, Project Management
Central Kentucky Technicial School 1974 — 1976
Associate's degree, Electrical and Electronics Engineering
Windstream Communications September 2009 - February 2012
Windstream Communications 2006 - 2009
Alltel 2004 - 2006
Alltel Communications 1997 - 2004
Education
The University of Akron
BS, Electronic Technology
Texas Telephone Association January 2013 - June 2014
Big Bend Telephone April 2012 - December 2012
Windstream Communications February 2000 - August 2011
State of Texas - Office of the Lieutenant Governor March 1988 - February 2000
Texas Department of Community Affairs September 1975 - November 1987
Skills
Policy, Legislative Relations, Legislation, Public Speaking, Legal Writing, Management, Project Planning, Training, Budgets, Public Policy, Analysis, Strategic Communications, Government, Crisis Communications, Media Relations, Public Relations, Strategic Planning, Policy Analysis, International Relations, Strategic Partnerships, Politics, Leadership, Community Development, Nonprofits, Telecommunications, Program Management, Strategy, Negotiation, Fundraising
Education
The University of Texas at Austin 1971 — 1973
Bachelor of Arts, Sociology
Trinity University
Windstream Communications September 2012 - Present
Windstream Communications August 2011 - September 2012
Independent Propane March 2009 - August 2011
Saia Motor Freight January 2008 - March 2009
NuVox 2005 - 2008
Target Distribution 2002 - 2005
Skills
Direct Sales, MPLS, Co-location, Managed Services, Unified Communications, VoIP, Account Management, Hosted Services, Telecommunications, Data Center, SIP, Sales Presentations, IP, Long Distance, SIP Trunking, PRI, Coaching, Operations Management
Education
The University of Texas at Arlington 2000 — 2002
B.A. History, History, Business
Windstream Communications 2004 - Present
Windsream Communications Inc 1998 - 2004
Portage County 1990 - 1998
Skills
Telecommunications, Visio, Project Management, Vendor Management, Process Improvement, Team Leadership
Education
The University of Akron 1986 — 1990
BS, Crim Justice/Political Science
Ravenna High School 1981 — 1985
HS Diploma
Windstream Communications November 2010 - Present
DFAS Cleveland May 2006 - October 2010
Alltel Information Services February 1989 - August 2005
Skills
COBOL, IDMS, VSAM, JCL, ADSO, Syncsort, IDD, SDSF, Fileaid, TSO, DFSORT, IBM Utilities, IBM 3090, Endevor
Education
The University of Akron 1981 — 1988
BS, Industrial Management
The University of Akron 1978 — 1981
Associate, Data Processing
Massillon Washington High 1976 — 1978
High school diploma, college prep
Windstream Communications July 2006 - Present
Alltel 1998 - 2006
Skills
Telecommunications, Call Center, Vendor Management, Process Improvement, Team Building, Team Leadership, Troubleshooting, Business Analysis, IT Management, Customer Satisfaction, Visio, Program Management, Software Documentation, Quality Assurance, Data Center, SDLC, Call Centers, Project Management, Requirements Analysis
Education
The University of Akron 1985 — 1989
Engineering, Engineering
Windstream Communications September 2013 - Present
G4S Technology November 2012 - August 2013
Tellabs, Inc. March 1999 - February 2013
Time Warner Cable 2009 - 2010
Qwest September 1997 - March 2000
Reltec (Marconi) April 1995 - October 1997
Skills
Switches, Telecommunications, ATM networks, Network Engineering, Frame Relay, Juniper, Testing, Optical Fiber, Management, Ethernet, DWDM, IP, Wireless, Provisioning, Fiber Optics, Network Design, GSM, QoS, CDMA, TDM, WAN, Telephony, Network Architecture, BGP, LAN-WAN, Troubleshooting, Backhaul, Data Center, Transmission, Computer Network..., Routers, Software Installation, TCP/IP, Training, Windows, Cisco Technologies
Education
The Ohio State University 1984 — 1987
Telecommunications, Telecommunication
National Thoroughbred Racing Association July 2013 - Present
Merck Animal Health February 2012 - July 2013
Windstream Communications November 2011 - February 2012
National Thoroughbred Racing Association October 2007 - November 2011
Skills
Account Management, CRM, Entrepreneurship, Sales Operations, Sales Process, Team Building, Leadership, Cross-functional Team..., Budgets, Business Development, Fundraising, Negotiation, Nonprofits, Social Networking, Event Planning, Sales
Education
Transylvania University 2002 — 2006
BA
Verizon Wireless Information Services TechnicianArmy National Guard2010 - Present
Verizon 2006 - 2009
Alltel Wireless 2006 - 2009
Windstream Communications 2005 - 2007
Skills
IP, Troubleshooting, Network Design, Cisco Technologies, WAN, VPN, Telecommunications, Switches, Routers, TCP/IP, VoIP, Network Security, Data Center, MPLS, Wireless, Computer Network..., Wireless Networking, Cisco IOS, Network Engineering, Frame Relay, Active Directory, Windows Server, LAN-WAN, Disaster Recovery, CCNA, Routing, Technical Support, Ethernet, Networking, GSM, T1, Hardware, Firewalls, Servers, Software Installation
Education
The University of Akron 2001 — 2009
AT&T June 2009 - Present
MetLife February 2007 - May 2009
Windstream Communications September 2003 - September 2006
Skills
Financial Reporting, Variance Analysis, Financial Analysis, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Accounting, Hyperion Enterprise, General Ledger, Auditing, Financial Modeling, Managerial Finance, Internal Audit, Finance, Forecasting, Budgets, Risk Management
Education
The University of Dallas 2007 — 2009
Master Science, Accounting
University of Houston 1997 — 2000
Bachelor, Finance
TMW Systems June 2013 - Present
Professional in Transition 2013 - 2013
SecuReach Systems, LLC November 2010 - January 2012
Communication Professional Opportunities 2012 - 2012
Radcom, Inc. 2010 - 2010
FirstEnergy Solutions March 2007 - July 2009
Windstream Communications July 2006 - February 2007
Alltel July 1995 - June 2006
Skills
Brochures, Camtasia, Communications, Content Development, Documentation, eLearning, Flyers, Information Development, Information Mapping, Instant Demo, Microsoft Office, PowerPoint Skills, Press Kits, Proposal Writing, SAP, SAP Producer, Technical Writing, Training Manuals, E-Learning, Software Documentation, Analysis, Strategic Planning, SnagIt, Captivate, Training Delivery, Newsletters, Management, PowerPoint, Team Building, Project Management, Project Planning, Recruiting, Customer Service, Access, Process Improvement, Budgets, Team Leadership, Employee Training, Public Speaking, Leadership, Training, Instructional Design, Marketing, Cross-functional Team..., Needs Analysis, Knowledge Management, Blended Learning, Microsoft Word, Business Analysis, Policy
Education
The University of Akron
M.A., Communications
Hammel College
Paralegal Diploma
Windstream Communications ManagerWindstream CommunicationsMarch 2012 - Present
Education
The University of Akron 1996 — 2001
Windstream Communications 2008 - Present
GE 2004 - 2008
Tesco/ Dynacorp 2002 - 2003
Skills
Network Design, Telecommunications, Troubleshooting, Windows, Cisco Technologies, Switches, Ethernet, DWDM, VoIP, Fiber Optics, Circuit Design, Optical Fiber, T1, Computer Network...
Education
The Ohio State University
Windstream Communications July 2012 - April 2013
Business Communications Inc. April 2011 - July 2012
XO Communications January 2008 - April 2011
Skills
Private Line, SIP Trunking, PRI, Hosted Services, MPLS, Managed Services, Solution Selling, Unified Communications, Metro Ethernet, T1, VoIP, IP Transit, Direct Sales, Telecommunications, CPE, Ethernet, Dark Fiber, Carriers, WAN, Disaster Recovery, Cold Calling, Business Development, Cloud Computing, Telephony, SIP, LAN-WAN, Networking, Internet Services, Data Center, IP VPN, Internet Access, DS3, Telecommunication..., Cisco Technologies, MPLS VPN, Professional Services, IVR, Call Centers, Data Services, TDM, Switches, Bandwidth, Virtualization, Business Continuity, Wireless Networking, Sales Process, Adtran, Telecommunications..., Account Management, IP
Education
The University of Southern Mississippi 1987 — 1991
B.S., Criminal Justice and Marketing
Windstream Communications April 2000 - Present
Skills
Microsoft Exchange, Windows Server, Windows 7, Windows XP Pro, Windows Vista, Windows Sharepoint..., Active Directory, DNS management, Networking, System Imaging, Project Planning, Help Desk Support, DOS, Powershell, DHCP, Software Installation, Computer Hardware, Ethernet, WAN, Telecommunications, LAN-WAN, Hosted Services
Education
Tri-County Technical College
Associate's degree, Industrial Electronics Technology/Technician, A
Think Through Math March 2015 - Present
Oklahoma State Department of Education December 2011 - January 2015
Windstream Communications March 2009 - November 2011
NuVox June 2007 - March 2009
NuVox July 2006 - June 2007
NuVox July 2005 - June 2006
NuVox July 2004 - June 2005
Clark County School District August 1997 - June 2004
Nye County School District August 1994 - June 1997
Skills
Public Speaking, Curriculum Development, Teacher Training, Staff Development, Classroom, Educational Technology, Leadership
Education
University of Nevada-Las Vegas 1998 — 2004
Master of Education (M.Ed.) Educational Leadership, Educational Leadership and Administration, General
The University of Akron 1988 — 1994
Bachelor's of Science in Education, Elementary Education and Teaching
Wadsworth Senior High School 1984 — 1988
High School Diploma, College/University Preparatory
Presidio November 2013 - Present
Windstream Communications November 2009 - October 2013
PAETEC April 2007 - October 2009
Skills
Telecommunications Sales, Managed Services, PRI, SIP Trunking, Co-location, MPLS, VoIP, Unified Communications, Sales Process, T1, Direct Sales, Long Distance, Telephony, Data Center, IP, Telecommunications, Call Centers, Selling, Hosted Services, Ethernet, Customer Retention, SaaS, Wireless, SIP, WAN, Salesforce.com, Channel Partners
Education
The University of Georgia 2001 — 2005
Bachelor's degree, Marketing
Childers Media Group September 2015 - Present
NPG Solutions January 2013 - October 2014
EarthLink September 2012 - January 2013
Windstream Communications February 2010 - December 2011
Qwest Business 2008 - 2010
Skills
Co-location, Virtualization, Data Center, Networking, Account Management, SIP Trunking, MPLS, Solution Selling, Program Management, Cloud Computing, VoIP, IP, Sales Process, Selling, IT Service Management, Managed Services, Unified Communications, Cold Calling, Strategic Partnerships, Salesforce.com, Telephony, Telecommunications, Direct Sales, Wireless, Ethernet, Hosted Services, WAN, PRI, SIP, Channel Partners, Metro Ethernet, SaaS, Optical Fiber, Professional Services, T1, Long Distance, Sales
Education
The Ohio State University 1982 — 1985
Signature Consultants September 2013 - Present
Windstream Communications 2006 - 2013
Windstream Communications 2001 - 2006
Windstream Communications 1999 - 2001
GTE 1994 - 1998
Skills
Telecommunications, Process Improvement, Analysis, Management, Integration, Microsoft Excel
Education
Christian Spanish Academy, Antigua, Guatemala 2013 — 2013
Diploma of completion "El Grado D" (intermediate) level studies, Spanish language
International Language School of Canada, Montreal 2009 — 2009
CELTA Certificate, Teaching English as a Second Language
The University of Texas at Austin
BBA, Marketing and International Business
Progressive Insurance May 2007 - Present
Windstream Communications April 2004 - April 2007
Alltel Information Services February 1987 - April 2004
Education
The University of Akron 1980 — 1985
Computer Science
Windstream Communications October 2013 - Present
Skills
MPLS, Hosted Services, Solution Selling, Managed Services, VoIP, Direct Sales, Co-location, Unified Communications, Telecommunications, Cloud Computing, Salesforce.com, Account Management, Sales Process, Telephony, SaaS, Sales, Selling, Ethernet, SIP Trunking, Wireless
Education
Towson University 1996 — 1999
Bachelors, Economics
Earlybird Enterprises LLC January 2011 - Present
Windstream communications 2012 - 2012
Windstream communications 2011 - 2012
QWEST COMMUNICATIONS CORP December 2005 - January 2007
Qwest Communications August 2000 - December 2005
Business Environments 1987 - 1996
Skills
Strategic..., Business/Budget/Time..., Customer..., Territory Development, Sales Operations, Direct Sales, Account Management, Sales Management, Solution Selling, Sales Process, Customer Service, Salesforce.com, Negotiation, Cold Calling, Selling, Telecommunications, Contract Negotiation, Sales
Education
Brown's Business College 1980 — 1981
Business/Commerce, General
The University of New Mexico 1976 — 1977
Windstream Communications December 2007 - Present
Alltel 1999 - 2006
Skills
Telecommunications, Telephony, Managed Services, VoIP, Customer Retention, Mobile Devices, IP, MPLS, Wireless, Fiber Optics, Solution Selling, Direct Sales, Sales Management, Call Centers, Ethernet, Broadband
Education
University of Findlay
BA, Marketing/Economics
Windstream Communications September 2013 - Present
Ignite Technologies August 2007 - August 2013
Oracle January 2007 - August 2007
MetaSolv Software 2001 - January 2007
MetaSolv Software 1993 - 2001
Knowledge Data Systems 1992 - 1993
Texas Instruments 1990 - 1992
Cutler Williams 1988 - 1990
IMI Systems 1987 - 1988
Skills
Enterprise Software, SaaS, Requirements Analysis, Requirements Gathering, Integration, SDLC, Telecommunications, Project Management, XML, Business Intelligence, Business Analysis, Unix, Database Design, SQL, Web Services, UML, Oracle, Product Management, CRM, Data Modeling, Software Project..., Solution Architecture, Enterprise Architecture, Professional Services, Databases, Microsoft SQL Server
Education
Trinity University
Bachelor of Arts
VXi Corporation May 2012 - Present
VXi Corporation May 2012 - Present
Windstream Communications August 1997 - March 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Inventory Management, Purchasing, Data Entry, Access, Accounts Payable, Administrative..., Teamwork, Sales, Accounts Receivable, Process Scheduler, Event Planning, Marketing, Lotus Notes, Customer Satisfaction, UVerse, PRI, ISDN, 5ESS, Avaya
Education
The Ohio State University 1963 — 1966
Bachelor of Business Administration (B.B.A.), Mathematics and Statistics
McKinley HS 1960 — 1963
Pre - College Courses, English Language and Literature/Letters
Georgia Carpet Industries / Craig's Carpet June 2012 - Present
New Horizons Computer Learning Centers May 2011 - December 2011
New Horizons Computer Learning Centers October 2010 - May 2011
Windstream Communications May 1995 - May 2010
Skills
Telecommunications, Customer Service, Training, Cold Calling, Management, Sales Operations, Technical Support, Account Management, Sales Management, Strategic Planning, Sales Process, VoIP, Leadership, Team Building, Microsoft Office, Sales, New Business Development, Direct Sales, Marketing, Salesforce.com, Solution Selling, B2B
Education
The University of Georgia 1992 — 1995
BA, English
Epicor Software Corporation October 2008 - Present
Windstream Communications July 2005 - June 2006
Valor Telecom April 2002 - June 2005
VALOR TELECOM (NOW WINDSTREAM) April 2002 - June 2005
Rodey Law Firm February 1988 - September 1999
Education
University of Phoenix-Albuquerque Campus 1996 — 1998
BSBA, Concentration in Human Resources
The University of New Mexico - Robert O. Anderson School of Management 1994 — 1994
Certificate, Basic Management
Windstream Communications June 2010 - Present
Netlink Services, Inc 2007 - 2010
Skills
VoIP, Telephony, Telecommunications, Ethernet, Troubleshooting, DSL, Cisco Technologies, Call Center, LAN-WAN, Routers, WAN, Switches, IP, TCP/IP, Wireless Networking, Technical Support, Routing, Networking, Firewalls, Broadband, QoS, DHCP, Frame Relay, DNS, ATM networks, Help Desk Support, IVR
Education
The University of Akron 2012 — 2015
Organizational Supervision
Hobbs Consulting, LLC September 2012 - Present
Windstream Communications May 1983 - July 2012
Skills
Public Policy, State Government, Microsoft Office, Governmental Affairs, Telecommunications..., Legislation, Regulatory Affairs, Leadership, Politics, Legislative Relations, Crisis Communications, Policy, Strategic Communications, Government, Telecommunications, Public Speaking, Policy Analysis
Education
The Ohio State University
Bachelor of Science (BS), Education
The Ohio State University - The John Glenn School of Public Policy
Master of Arts (MA), Public Administration
Corning Cable Systems May 2005 - November 2012
Windstream Communications February 1995 - April 2005
Education
The University of Akron 1988 — 1993
Bachelor of Business Administration (BBA), Marketing
US Army August 2003 - Present
Windstream Communications May 1999 - Present
Education
The University of Akron 2001 — 2007
Bachelors of Science, Management Information Systems, General
Windstream Communications September 2013 - Present
ACT November 2011 - August 2013
APAC Customer Services August 2009 - November 2011
Integrated DNA Technologies February 2007 - November 2008
Skills
Organizational..., Technical Documentation, Dedication to..., Technical Support, Troubleshooting, System Administration, Active Directory, Disaster Recovery, Group Policy, Team Leadership, Deductive Reasoning, Project Management
Education
The University of South Dakota 2002 — 2004
Master of Public Administration (MPA), Information Technology
The University of South Dakota 1993 — 1997
Bachelor of Science (BS), Counseling Psychology
Windstream Communications May 2014 - Present
Diebold April 2011 - March 2014
Barberton Hardware November 2005 - January 2011
Skills
Disaster Recovery, Security, Windows Server, Vendor Management, Data Center, VMware, Cisco Technologies, Servers, Troubleshooting, Network Security, Hardware, Process Improvement
Education
The University of Akron
Bachelor's degree, Management
Windstream Communications October 2000 - Present
Skills
Customer Retention, Direct Sales, Financial Analysis, Sales, Managed Services, Account Management, Process Improvement, Salesforce.com, Team Leadership, Forecasting, Management, Customer Satisfaction, Sales Management, Finance, Solution Selling, Sales Process, Cold Calling
Education
The University of Georgia
Bachelor's degree, Social Work
EDM CONSULTANTS LLC April 2012 - Present
Cox Communications July 2012 - Present
Windstream Communications April 2010 - June 2012
Verizon Wireless October 2007 - March 2010
Alltel Wireless February 2005 - September 2007
RuffaloCODY September 1999 - April 2002
Skills
Wireless, Telecommunications, Disaster Recovery, Data Center, Consulting, Business Strategy, IT Business Strategy, Contract Negotiation, Customer Service, Solution Implementation, Presentations, Public Speaking, Sales Operations, Account Management, Direct Sales, Leadership, Management, Networking, Sales, Sales Management, Solution Selling, Strategic Planning
Education
Forbes School of Business at Ashford University 2012 — 2014
Master of Business Administration (M.B.A.), Information Systems
The University of Georgia 1999 — 2003