Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Windstream Communications August 2009 - Present
XETA Technologies November 1999 - August 2009
XETA Technologies October 1998 - November 1999
SAFECO Insurance Company March 1996 - October 1998
Lawyers Cooperative Publishing January 1994 - September 1995
MOSCOM Corporation (now Veramark) September 1991 - January 1994
Keithley Asyst September 1988 - May 1991
Skills
Operations Development, Escalation Management, Problem Resolution, Vendor Relationship..., Project Management, Cost & Performance..., Strong Work Ethic, Process Improvement &..., Recruiting, Employee Relations, Personnel Development, Excellent Presentation..., Bottom-line Goal..., Skilled Decision-Maker, Customer Service..., Telecommunications, VoIP, Managed Services, Unified Communications, IP
Education
University of Redlands 2001 — 2003
Master of Business Administration (M.B.A.)
State University of New York College at Plattsburgh 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Mathematics
BICSI 2009 — 2014
TPMA Project Management Certification, Telecommunication Project Management Association
Crafton Hills College 2008 — 2009
CCNA 1,2,3,& 4 Course Work, Cisco CCNA
Barrow County Habitat for Humanity August 2014 - Present
United States Postal Service June 2014 - Present
Corinth United Methodist Church June 2010 - Present
Designs by Denisia January 2009 - Present
Supply Basket May 2014 - August 2014
CablesAndKits.com March 2012 - December 2013
Windstream Communications 2011 - March 2012
Chico's FAS Inc. April 2010 - April 2011
Ann Peden Jewelry November 2007 - April 2010
Timberland Trees July 2005 - November 2007
Skills
Administration, Account Management, Advertising, Business Management, Customer Relations, Customer Service, Contract Negotiation, Product Development, Graphic Design, Excel, Editing, Event Planning, Employee Relations, Event Management, Fundraising, Forecasting, Hiring, Hospitality, Internet, Inventory Management, Mentoring, Social Media, Non-profits, Negotiation, New Business Development, Microsoft Office, Operations, Outlook, Online Marketing, Organizational..., Organizing, Photoshop, Purchasing, Public Relations, Planning, Strategic Planning, Research, Retail, Problem Solving, Telecommunications, Teamwork, Team Management, Team Leadership, Vendor Management, Word, Windows, Web Design, Web Development, Youth Development, Youth Work
Education
Wiseman Aviation 2002 — 2002
Aviation/Airway Management and Operations
Mesa Community College 2001 — 2002
Arizona school of business and real estate 2000 — 2000
Real Estate
Dekalb Community College 1997 — 1998
Windstream Communications August 2008 - Present
PAETEC Communications September 2006 - August 2008
PAETEC August 2003 - September 2006
PAETEC February 2003 - August 2003
Skills
Management, Microsoft Office, Troubleshooting, Leadership, Networking, Telephony, Hosted Services, Cloud Computing, Long Distance, Data Center, Metro Ethernet, WAN, Team Leadership, Solution Selling, Unified Communications, Network Design, Customer Experience, Call Centers
Education
University of Phoenix 2004 — 2011
Bachelor of Business, Communications
Delaware County Community College 1998 — 1999
Associate's degree
Human Capital Management October 2014 - Present
Mid America Nazarene University April 2009 - Present
Olathe Hoops/Gametimesportz.net August 1997 - Present
Insperity November 2012 - October 2014
Agency West Financial Group August 2012 - November 2012
Windstream Communications January 2011 - August 2012
Birch Communications February 2009 - February 2011
SureWest Communications November 2007 - February 2009
Avant & Associates, LLC / Millennium Mortgage Partner's / Millenium Tax & Accounting Services September 2000 - October 2007
Coventry Health Care May 1997 - September 2000
Skills
MPLS, Coaching, Strategic Planning, Telecommunications, Team Building, Account Management, Customer Service, Sales, Public Speaking, Leadership, Leadership Development, Marketing Strategy, Training, Sales Management, Team Leadership, Microsoft Office, Event Planning, Process Improvement, Marketing, SIP Trunking, Business Consulting, Outsourced HR Services, Payroll Services, Management Development, Employee Benefits, Bookeeping and Tax..., Expense Management, Employee Development, Human Resources, Mediation Services, cost control, Loss Mitigation, Reduce overhead Expense, Risk Management, Management Consulting
Education
Drake University
MPA, Public Administration
University of Northern Iowa
BA, Sociology
Porsche Cars North America April 2015 - Present
American Express February 2013 - April 2015
Windstream Communications June 2012 - February 2013
Windstream Communications July 2011 - May 2012
Windstream January 2008 - July 2011
Alltel February 2006 - January 2008
Alltel May 2005 - February 2006
Alltel February 2004 - April 2005
Alltel April 2003 - February 2004
Alltel May 1999 - April 2003
Skills
Leadership Development, Call Center, Sales Management, Retail, Process Development, Strategic Planning, Coaching, Consultative Selling, Customer Satisfaction, Call Centers, Recruiting, Selling, Negotiation, Telecommunications, Project Management, Process Simulation, Customer Experience, Training, Strategy, Team Leadership, Customer Retention, Leadership, Process Improvement, Start-ups, Performance Management, Sales, Budgets, Employee Training, Direct Sales, Management, Change Management, Wireless, Team Building, Business Strategy, Sales Operations, Account Management, Human Resources, Customer Service, Cross-functional Team..., Vendor Management, Employee Engagement, B2B, Business Development, New Business Development, Salesforce.com, CRM, Strategic Partnerships, P&L Management, Sales Process, Managed Services
Education
Rochester Institute of Technology 1990 — 1992
Bachelors of Science, Marketing
Drexel University 1989 — 1990
Monroe Community College 1988 — 1989
science; math
Windstream Communications October 2012 - Present
Iris Wireless 2009 - 2012
Axiom Manufacturing August 2006 - May 2009
Skills
Microsoft Office 2007, Oscilloscope, Signal Generators, Device Programming, Function Generator, Windows XP Pro, Windows 7, MPLAB, RSLogix, Multisim, Quartus, LogixPro, Ticketing Systems, Routers, Wireless Routers, Wireless Networking, Electronics, Troubleshooting, Circuit Testing, AS9100, 5S, Cisco Routers, Telecommunications, Wireless, Switches, Optical Fiber, Cellular Communications, T1, Cisco Technologies, VoIP, IP, Networking, Testing, Network Design
Education
DeVry University-Texas 2006 — 2009
Associate of Applied Science, Electronics and Computer Technology
Windstream Communications March 2012 - Present
Windstream Communications November 2010 - April 2012
tw telecom, inc. September 2009 - November 2010
Cybera December 2006 - October 2008
Calvary Chapel Northwest October 2004 - November 2006
Sprint July 1999 - July 2004
Sprint March 1996 - June 1999
Sprint November 1995 - March 1996
Sprint August 1992 - November 1995
Rockwell Electronic Commerce April 1984 - July 1992
Skills
Project Management, Leadership, VoIP, Telecommunications, Account Management, Managed Services, Solution Selling, WAN, Wireless, Unified Communications, Call Center, New Business Development, Product Management, Cross-functional Team..., Co-location, Vendor Management, Cisco Technologies, Networking, Call Centers, Team Building, Network Design, CRM, Sales, Data Center
Education
Cypress College 1986 — 1990
Amazon January 2015 - Present
Amazon October 2014 - December 2014
Windstream Communications 2006 - May 2013
Windstream Communications 2004 - 2006
Skills
Telecommunications, Call Centers, Customer Service, Troubleshooting, Microsoft Office, Microsoft Excel, Account Management, Customer Satisfaction, Access, Analysis, Cold Calling, Customer Experience, Leadership, Microsoft Word, PowerPoint, Sales, Team Leadership, Teamwork, Training, Salesforce.com
Education
Dalton State College 2013 — 2016
Bachelor's degree, Early Childhood Education and Teaching
University of Massachusetts Dartmouth 1998 — 2000
Bachelors, Economics
University of Massachusetts, Amherst 1996 — 1998
Sport Management
Windstream Communications August 2011 - Present
Skills
Android, Fedora, Windows O.S., Wireshark, Dia, Visio, Microsoft Office, Skype, Remote Access, MS-DOS, C++, HTML, VoIP, Telnet, Network+
Education
Des Moines Area Community College 2010 — 2015
Associate's Degree, Telecommunications Technology/Data Communications
Indianola High School 2004 — 2008
H.S. Diploma, High School Diploma
Oasis a Dana Sapp Signature Salon January 2013 - Present
Windstream Communications June 2003 - October 2011
Windstream June 2003 - October 2011
Skills
Cold Calling, Customer Service, Insurance, Analysis, Direct Sales, Telecommunications, Customer Retention, Call Centers, Account Management, Customer Satisfaction, Sales Process, Sales Management, Solution Selling, Sales Operations, Salesforce.com, Marketing, Team Leadership, Coaching, Customer Experience, Sales Presentations, Recruiting, Networking, Social Networking, Retail Sales
Education
Genesis 2010 — 2011
Master Cosmetoligy
Dalton State College 2002 — 2002
certificate of Interpreter and Translator
Adult Education Center 1982 — 1982
Nuse Assistant, Medical
Windstream Communications July 2014 - Present
Windstream Communications June 2012 - June 2014
Digital Sports Video 2006 - 2011
Skills
Salesforce.com, Managed Services, Account Management, Solution Selling, Direct Sales, B2B, Management, Unified Communications, VoIP, SaaS, Sales Presentations, Professional Services, Cloud Computing, Telecommunications, Lead Generation, Data Center, CRM, Team Leadership, Business Development, Product Marketing, Co-location, Mobile Devices, Networking, Contract Negotiation, Storage, Strategy, Virtualization, MPLS, Consulting, Sales Management, Coaching Staff, Sports Coaching, Ethernet, SIP
Education
Doane College 1997 — 2001
Bachelor of Arts (B.A.), Organizational Communication
North platte high school
North platte high school
Bellsouth Telecommunication April 1998 - Present
Windstream Communications 2010 - 2012
AT&T April 1998 - July 2009
Scientific Atlanta June 1996 - March 1998
Best Buy Service Center November 1994 - May 1996
Quick Track Gaming June 1992 - October 1994
Education
DeVry University 1992 — 1995
Bachelor of Engineering (B.E.), Electrical, Electronic and Communications Engineering Technology/Technician
DeVry Institute of Technology
A.S, Electrical Technician
DeVry University
B.S, Electronic Engineering
Freeport High school
Charter Communications January 2012 - September 2014
Windstream Communications December 2001 - December 2011
McLeod USA December 2000 - December 2001
Brooks Fiber Properties May 1995 - October 1999
Skills
Sales Process, Security, Enterprise Architecture, System Administration, Co-location, Sales Operations, Hosted Services, Long Distance, Account Management, SIP Trunking, Selling, Telephony, New Business Development, Wireless, VPN, Managed Services, WAN, Unified Communications, Ethernet, Sales, Telecommunications
Education
Drake University
BS, Political Science
Parkway Central High School
Windstream Communications July 2012 - November 2012
Prime communication February 2012 - June 2012
AT&T July 2007 - November 2009
Skills
Call Centers, Telecommunications, Direct Sales, Sales, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Sales Process, Finance, Outlook, Strategic Financial..., Microsoft Office, Sales Presentations
Education
Dalton State College 2007 — 2008
General Studies
Chaffey high school 2003 — 2007
General Studies
Carousel Industries June 2015 - Present
Windstream Communications January 2014 - June 2015
Black Box Network Services January 2013 - January 2014
American Express January 2011 - January 2013
SafetyMax Corporation January 2010 - February 2011
Cintas June 2007 - December 2009
Cintas June 2007 - December 2009
Cintas June 2004 - June 2007
Cintas May 2003 - April 2004
Cintas August 2002 - April 2003
Skills
Consultative Selling, B2B, Sales Management, Contract Negotiations, Salesforce.com, New Business Development, Cold Calling, Direct Sales, Team Building, Sales Process, Contract Negotiation, Customer Relations, Mentoring, Team Leadership, Negotiation, Forecasting, Strategic Planning, Solution Selling, Account Management, Coaching, Customer Satisfaction, Sales Presentations, Key Account Management, Selling, Business Development, Management, Sales, Operations Management, Training, Leadership, CRM, Program Management, Lead Generation, Strategic Partnerships, Strategy, Retail, Competitive Analysis, Time Management, P&L Management, Customer Retention, P&L, Cross-functional Team..., Business Planning, Marketing Strategy, SaaS, Start-ups, Pricing, Contact Centers, Marketing, Unified Communications
Education
Cal State Hayward 1989 — 1991
Diablo Valley College 1986 — 1989
Cox Business November 2013 - Present
Windstream Communications September 2009 - November 2013
XO Communications February 1999 - September 2009
American Funds Service Company (Capital Group) 1990 - 1995
Skills
Service Delivery, Telecommunications, Ethernet, Troubleshooting, Provisioning, Circuit Design, Toll Free, Local Number Portability, Team Leadership, T1, DS3, Project Coordination, POTS, Escalations Management, Escalation Resolution, Directory Services, E-911, Employee Training, CLEC, ILEC, Auto Attendant
Education
Cypress College
Associate's degree
Windstream Communications September 2012 - Present
Verizon June 1998 - July 2012
Skills
Cisco Technologies, WAN, Switches, VoIP, Routers, Data Center, Network Design, LAN-WAN, Routing, Network Engineering, Telecommunications, Unified Communications, VPN, BGP, Network Security
Education
County College of Morris
Windstream Communications November 2012 - Present
Link Staffing Services May 2012 - September 2012
Affiliated Computer Services July 2011 - December 2011
Skills
Call Centers, Software Documentation, Process Improvement, Technical Support, Troubleshooting, SharePoint, System Administration, Disaster Recovery, Switches, Cisco Technologies, Data Center, VPN, Security, WAN, Networking, LAN-WAN, Telecommunications, Customer Service, Microsoft Office, Routers, Network Administration, VoIP
Education
Dalton State College 2009 — 2011
Management Information Systems, Business and Computer Science
Georgia State University 2006 — 2008
Bachelor of Arts (B.A.), Sociology
Tata Consultancy Services January 2013 - Present
Windstream Communications October 2012 - December 2012
Eaton Corporation May 2012 - September 2012
The Dyson Corporation June 2011 - April 2012
MarinerTek May 2010 - June 2011
First Financial Bank January 2010 - February 2010
Geauga County September 2008 - July 2009
Munson Fire Department June 2004 - July 2009
Skills
Microsoft Certified..., CompTIA A+ IT Technician, CompTIA Network+, The Internet and..., Occupational Safety &..., VMware, Active Directory, Servers, Windows Server, CompTIA, Cisco Technologies, Microsoft Exchange, VPN, Security, Routers, Virtualization, Hardware, Data Center, Troubleshooting
Education
DeVry University 2008 — 2009
Network Systems Administration
Auburn Career Center 2007 — 2008
Cisco Networking
Windstream Communications November 2013 - Present
Skills
Computer Hardware, Windows 7, Troubleshooting, Network Administration, Windows, Cisco Technologies, Technical Support, Information Technology, Software Installation, Networking, Software Documentation, Help Desk Support, Wireless Networking, Routers, Citrix, WAN, Operating Systems, Hardware, Microsoft Exchange, Windows XP, Account Management, Coaching, Customer Service, Leadership, Public Speaking, Strategic Planning
Education
Cuyahoga Community College 2011 — 2013
Associate of Applied Business, Information Technology, 3.5
Cogent Communications October 2014 - Present
Windstream Communications March 2012 - September 2014
SunGard Availability Services January 2008 - November 2009
Mitel August 2006 - November 2008
AT&T/SBC January 2000 - February 2006
Lucent Technologies 1997 - 1999
Executone 1994 - 1996
Nick's Audio/Video January 1981 - January 1994
Skills
VoIP, Managed Services, Data Center, Cloud Computing, Telecommunications, Cisco Technologies, Unified Messaging, Enterprise Software, Disaster Recovery, Managed Hosting, Call Center, CRM, MPLS, Storage, Unified Communications
Education
DeVry Institute of Technology 1994 — 1996
Telecommunications Management
Universität Paderborn 1992 — 1992
None, International Business
Illinois State University 1990 — 1992
B.S., Marketing
Easy Escapes Travel, Inc. January 2015 - Present
Windstream Communications 2008 - Present
Windstream Communications 1998 - 2014
Cavalier Telephone 2004 - 2007
Cavalier Telephone 2002 - 2004
Conectiv Communications October 1998 - December 2001
Skills
Telephony, Telecommunications, Unified Communications, VoIP, T1, Sales, SIP Trunking, Management, Managed Services, Customer Retention, Call Centers
Education
Wilmington University 2012 — 2013
Bachelor's Degree, Behavioral Science
Delaware Technical and Community College-Stanton-Wilmington 2010 — 2011
Nursing
Wesley College 2007 — 2009
Associate's Degree, Business Management
National Steak & Poultry August 2012 - Present
Windstream Communications April 2010 - August 2012
Oklahoma State University Foundation December 2007 - November 2009
OSU-Tulsa April 2001 - December 2007
Skills
Network Security, Disaster Recovery, Active Directory, VoIP, Data Center, VPN, Firewalls, Windows Server, Strategic Planning, Project Management, IT Management, Vendor Management, Management, Network Design, Troubleshooting, Microsoft Exchange, Cisco Technologies, SharePoint, VMware, Cloud Computing, Information Technology, Networking, WAN, IT Strategy, Business Strategy, IT Infrastructure..., Performance Metrics, ITIL, ERP Software, Leadership, Infrastructure, Enterprise Software, IT Service Management, Telecommunications, ERP, Integration, Team Leadership, Enterprise Architecture, Network Infrastructure..., Strategy, Process Improvement, Security, Virtualization, Managed Services, System Administration, Customer Service, Program Management, Business Analysis, Servers, Network Administration
Education
Oklahoma State University 2007 — 2013
Master of Business Administration (MBA), Masters of Business Administration
Oklahoma State University 2002 — 2007
Bachelor of Science (B.S.), Business Administration and Management
Crowder College 1997 — 2001
Associate's Degree, Computer and Network Support
Charter Communications November 2013 - Present
Charter Communications November 2013 - Present
Windstream Communications July 2013 - November 2013
Comcast Business Class September 2009 - August 2012
Bellsouth Advertising & Publishing August 2005 - September 2008
Skills
New Business Development, Small Business, Telecommunications, Internet Services, Cable Television, Telephony, Sales, Consulting, Communication Skills, Leadership, Technology, T1, IP Phones, Fiber Optics, Channel Partners, Channel Sales, IT Solutions, Door to Door, Technology Needs..., Telephone, Listening to customers, Business Advising, Business to Business..., Asking Questions, Teamwork, Salesforce.com, Microsoft Office, Online Advertising, Cold Calling, B2B, Direct Sales, Customer Retention, Advertising, Managed Services, Account Management, Sales Process, Sales Presentations, Networking, Lead Generation, Sales Operations, Call Centers, PRI, MPLS, Wireless, SEM, Broadband, VoIP, CRM, Customer Satisfaction, Ethernet
Education
Dekalb Community College 1981 — 1986
Associates, Marketing Mgmt
Rosenblatt Securities December 2011 - Present
S2 Statistical Solutions, Inc. August 2010 - November 2011
Lyzasoft, Inc. November 2009 - April 2010
Windstream Communications September 2007 - November 2009
City National Bank and Trust 2006 - 2007
United States Army 2001 - 2006
Skills
Tableau, Analytics, Data Visualization, Data Mining, Business Intelligence, Data Analysis, SQL, Data Modeling, Dashboard, ETL, Alteryx
Education
Daniel Webster College 1998 — 1999
None, Computer Science
Complementary Support Services May 2010 - Present
Windstream Communications May 2010 - Present
PAETEC May 2010 - November 2011
LightEdge Solutions May 2007 - May 2010
Skills
PBX, MPLS, VoIP, Telephony, T1, Fiber Optics, PRI, Telecommunications, Ethernet, Switches, IP, Routers, Troubleshooting, Co-location, Integration, Optical Fiber, DSL, Cabling, Network Design, Unified Communications, LAN-WAN
Education
Des Moines Area Community College 1988 — 1991
A.A.S., Accounting
Windstream Communications April 2007 - Present
Shiroki N/A April 2004 - April 2007
Learning Labs July 2002 - September 2003
Skills
Oracle10G, PL/SQL, Java, Ecplise, NetBeans, VB6, VB.NET, Intergraph, GTechnology, Linux, Unix, VBA, Databases, Access, C#, Programming, .NET, SQL, Oracle, Troubleshooting, Testing, MySQL, Visual Basic, JavaScript, PHP, C++, Windows Server, XML, Database Design, Visual Studio, Visio, Networking, Integration, Software Development
Education
DeVry Institute of Technology 1998 — 2002
Bachelors, Computer Information Systems
US Census Bureau March 2010 - July 2010
MTN Satellite Communications May 2007 - August 2007
Windstream Communications December 2006 - May 2007
Stream Global Services December 2004 - May 2005
Alltel February 2003 - September 2004
Skills
Typing, Microsoft Office, Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows 95, Microsoft Windows Vista, Windows 7, Internet, Wireless Networking, Computer Building, Computer Hardware
Education
Belhaven University 2010 — 2012
Bachelor of Science (B.S.), Organizational Management
Dalton State College 2007 — 2008
Associate of Science (A.S.), Business Administration
Dalton State College 2005 — 2006
Associate of Arts and Sciences (A.A.S.), Technology
Georgia Baptist Convention October 2012 - Present
Windstream Communications December 1993 - March 2012
Weight Watchers October 2007 - June 2009
Windstream Communications March 1998 - January 2007
Skills
Attention To Detail, Team Building, Group Presentations, Team Motivator, Business Correspondence, Oral Communications, Customer Service, Training & Development, Computer Literate, Records Management, Instructor-led Training, Employee Training, Customer Retention, Call Centers, Data Entry, Administration, Sales Management, Process Improvement, Communication, Public Speaking, Microsoft Office, Strategic Planning, Microsoft Excel
Education
Dalton State College 2008 — 2009
Southeast Highschool 1984 — 1988
Excellus BCBS September 2014 - Present
Windstream Communications June 2013 - September 2014
Rockwell Automation January 2009 - June 2013
Deloitte April 2004 - November 2008
Deloitte June 2003 - August 2003
Skills
SOX, Compliance, Internal Audit, Enterprise Risk..., Audit, Internal Controls, Change Management, SAP, SSAE 16, IT Audit, CISA, Sarbanes-Oxley, SAS70, Consulting, Sarbanes-Oxley Act, Auditing, Information Technology, Business Process, Risk Management, Analysis, Financial Risk, Testing, COBIT, SOX 404, Governance, Risk Assessment, Segregation of Duties, Management, Project Management, Quality Assurance, Business Process..., Information Security..., Process Improvement
Education
Drake University 1999 — 2003
Bachelor, Business Administration; Business Management, Information Services
Lester B. Pearson 1989 — 1994
DataCom Solutions, Inc. March 2013 - December 2014
Windstream Communications July 2006 - August 2012
Alltel Wireless 1980 - 2006
Alltel Communications 1980 - 2006
Skills
Telecommunications, Contract Management, People Skills, Management, Staff Management, Ethernet, Wireless, VoIP, Leadership, Vendor Management, IP, Troubleshooting, Network Design, Integration, Managed Services, Networking, Telephony, WAN, Project Planning, MPLS
Education
DeVry University-Texas 1976 — 1980
Bachelor of Science (BS), Electrical and Electronics Engineering Technology
Hendrix College 1971 — 1975
Physics
Warehouse 1 July 2010 - Present
Kansas City Housing Information Center September 2005 - June 2011
Windstream Communications March 2009 - July 2010
Wachovia Bank June 2002 - November 2008
Cashmaster Inc. May 1990 - December 2001
Skills
Warehousing, Direct Sales, Leadership, Management, Account Management, Business Development, Sales, New Business Development, Negotiation, Operations Management, Sales Management, Strategic Planning, Sales Operations, Purchasing, Retail, Logistics
Education
Formal Corporate Training 2003 — 2008
Business
Creighton University 1985 — 1988
Business Administration, Management
Windstream Communications September 2014 - Present
Windstream Communications September 2010 - September 2014
The Hunt Club LLC February 2009 - June 2012
aap3 March 2010 - September 2010
AT&T 1995 - 2009
Bank of Oklahoma 1991 - 1995
Bank of Oklahoma December 1985 - January 1991
Skills
Telecommunications, VoIP, Unified Communications, Wireless, MPLS, IP, Telephony, WAN, Network Design, Managed Services, Avaya, LAN-WAN, Data Center, Cisco Technologies, Cloud Computing, SIP, Sales Engineering, IVR, Call Center, TDM, Integration, Team Leadership, RFP, Process Improvement, Team Building, Call Centers, Vendor Management, Networking, Troubleshooting, Ethernet
Education
Dallas Baptist University 2003 — 2007
BBS, Business Administration
St Demetrios 1971 — 1982
Strategic Marketing and Printing LLC January 2013 - Present
International Allstars July 2000 - Present
I.E.C Marketing, Inc. January 2003 - January 2015
Windstream Communications April 2013 - April 2014
Cox Communications January 2012 - April 2013
AT&T Mobility June 2009 - June 2011
Verizon Wireless September 2006 - May 2009
Skills
Wireless Solutions, Consultative Selling, Solution Selling, Wireless, M2M, Carriers, Sales Management, Direct Sales, Customer Retention, B2B, Account Management, Contract Negotiations, Cold Calling, Telecommunications, Selling, Sales Growth, Customer Satisfaction, Sales Operations, Sales Process, New Business Development, Sales Presentations, Mobile Solutions, Customer Acquisition, Relationship Development, Retail, Broadband, Product Marketing, Networking, Sales Motivator, Incentive Programs, Business Networking, Volunteering, Sales, Marketing, Salesforce.com, VoIP, Customer Experience, Trade Shows, Mobile Devices, Business Development, Direct Marketing, Product Management, Team Building, Quotas, Social Networking, Social Media Marketing, Wireless Networking, Cellular Communications, Business Planning, Recruiting
Education
Kaplan University 2014 — 2014
Certification, Life & Annuity Insurance
DeVry University 2011 — 2011
Business Adminstration
Cayce Reilly School of Massotherapy 1999 — 2000
Certified Massage Therapist, Anatomy and Physiology.
Tidewater Community College 1997 — 2000
Business Marketing
Unemployed July 2015 - Present
Waste Management June 2015 - July 2015
Robert Half Legal June 2014 - June 2015
home August 2013 - June 2014
Windstream Communications November 2012 - August 2013
Mesa Laboratories, Inc May 2012 - October 2012
Xcel Energy November 2010 - January 2012
B&G Professional Services November 1994 - June 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Oracle Applications, JD Edwards, Typing, Digital Dictation, QuickBooks, Adaptation, Customer Service, Event Planning, Office Management, Concur, Invoicing, Administrative..., Human Resources, Time Management, Event Management, Expense Reports, Calendars, Spreadsheets, Lotus Notes, Office Administration, Accounts Payable, Accounts Receivable, PeopleSoft, Telecommunications, Expenses, Salesforce.com, Bookkeeping, Multi-line Phone, Fax, Filing, SAP, Microsoft Office 2007, SharePoint, Outlook, Travel Arrangements, Management, 10 Key, Telephone Skills, Calendaring, Invoice Processing, Data Entry, Access, Confidentiality, Appointment Scheduling, Office Equipment, Records Management
Education
DeVry University 2006 — 2008
Bachelor of Science, Technical Management; Criminal Justice, Business Management, Human Resource Management
Talismark May 2012 - May 2015
Sombus Networks September 2011 - December 2011
Windstream Communications May 2011 - September 2011
XO Communications April 2010 - May 2011
Deltacom November 2009 - April 2010
Verizon Wireless July 2007 - December 2009
FDN Communications 2004 - 2006
Technion (AT&T Project) January 1999 - January 2003
Skills
Telecommunications, Solution Selling, Customer Retention, Sales, Contract Negotiation, Account Management, Direct Sales, Team Building, New Business Development, Sales Management, B2B, Networking, VoIP, Training, Managed Services, Business Development, Strategic Partnerships, Social Networking, Enterprise Software, Wireless, Management, Social Media, Business Networking, Customer Experience, Recruiting, Selling, Salesforce.com, Business Relationship..., Internet, Customer Service, Marketing Strategy, Strategic Planning, Entrepreneurship, Blogging, Technology Evaluation, Sales Operations, Agent Training, Partner Recruitment, Training & Development, Account Growth, Partnership Development, Problem Solving, Technology Planning, Technology..., Customer Focus, Environmental Consulting, Environmental Compliance, Waste Management, Solid Waste, Recycling
Education
Daytona College
Cox Communications September 2013 - Present
Windstream Communications May 2012 - January 2013
PlusOne Communications July 2009 - September 2011
Teleperformance October 2007 - March 2009
Cottage Industries January 1985 - January 2007
Ketch Marketing January 2000 - January 2003
Skills
Technical Support, Windows 7, Windows XP, Networking, Visual Basic, Troubleshooting, Hardware, Management, Training, Microsoft Project, Computer Hardware, Telecommunications, Routers, Customer Satisfaction
Education
DeVry University 2009 — 2011
BA, Technical managment
National Institute of Technology 2004 — 2006
Asociates C.I.S, Computer Information Science
Windstream Communications February 2012 - Present
M2 Shared August 2008 - February 2012
ATX Communications October 1988 - April 2006
Skills
Enterprise Software, SaaS, Vendor Management, Solution Selling, Telecommunications, Cloud Computing, Data Center, Co-location, Consulting, Managed Services, VoIP, Sales Management, Selling, Sales, Unified Communications, Sales Process, Disaster Recovery, Direct Sales, Wireless, Management, Leadership, IP, Contract Negotiation, Strategic Planning, Telephony, Professional Services, T1, Team Building, SIP Trunking, Salesforce.com, Strategic Partnerships, MPLS, Hosted Services, Channel Partners, Call Centers
Education
Northeastern University - Graduate School of Business Administration 1985 — 1986
MBA
Villanova University 1980 — 1984
BA, English
Windstream Communications October 2012 - Present
AT&T / TIAA-CREF Account September 2009 - Present
AT&T September 2009 - August 2012
EDS / Bank of America Account February 2007 - December 2009
Broadview Networks 2000 - 2006
Skills
Outlook, Access, MS Project, ITIL, VoIP, Data Center, Telecommunications, Microsoft Word, Microsoft Excel, Call Center, Project Management, Visio, Process Improvement, Service Delivery, Testing, Troubleshooting, Project Delivery, MPLS, Telephony, Ethernet
Education
DeVry University
Bachelor of Applied Science (BASc), Information Technology
Marist College
Business Administration
Windstream Communications April 2014 - Present
Karl Chevrolet Inc. June 2002 - January 2013
Skills
Automotive, Vehicles, Automobile, Parts, Automotive Aftermarket, Warranty, Customer Satisfaction, Automotive Repair, Customer Retention, Profit, Inventory Management, Sales, Sales Management, Powertrain, Retail, Inventory, Business, Microsoft Excel, Reynolds
Education
Drake University 2010 — 2014
Actuary Science / accounting
Des Moines Area Community College 2010 — 2011
Consultant June 2010 - Present
Windstream Communications December 2009 - June 2010
Integrated Project Services September 2008 - October 2009
AT&T October 2006 - March 2008
WebUnited September 2006 - October 2006
New York City Department of Information Technology and Telecommunications July 2000 - March 2002
New York City Transit Authority/ Network Communications March 1995 - June 2000
Spear Leeds & Kellogg October 1992 - March 1995
Manufacturers Hanover Trust/Retail March 1990 - September 1992
Skills
Telecommunications, VoIP, Unified Communications, Troubleshooting, Data Center
Education
DeVry University 1988 — 1990
AS, Electronics Technology
Academy of South Florida
Windstream Communications Program ManagerWindstream Communications1981 - 2008
Alltel Information Services 1981 - 1992
Sherwin Williams 1970 - 1981
Skills
Telecommunications, SDLC, Process Improvement, Team Building, Windows, Microsoft Office, Team Leadership, Vendor Management, Program Management, Software Development, Requirements Analysis, Visio, PMP, Software Documentation, Software Project..., Operating Systems, Disaster Recovery, MS Project, Integration
Education
Cuyahoga Community College
Associates, Business Administration
Comcast Business August 2015 - Present
Windstream Communications July 2014 - June 2015
Comcast Cable November 2011 - July 2014
SunTrust Bank June 2010 - November 2011
Sovereign Bank July 2005 - March 2009
Skills
Coaching Staff, Sales, Direct Sales, Relationship Management, Operations Management, Auditing, Staff Management, Solution Selling, Account Management, Salesforce.com, Sales Process, Telecommunications, B2B, Sales Management, New Business Development, Customer Service, Managed Services, Leadership, Sales Operations, Customer Retention, VoIP, Strategic Partnerships, Business Development, CRM, Team Leadership, Management, Cold Calling, Unified Communications, Contract Negotiation, Professional Services, Sales Presentations, Banking, Marketing, Strategy, Channel Partners, Financial Analysis
Education
Montclair State University 2001 — 2005
Bachelor of Arts (B.A.), Finance and Economics
County College of Morris 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
Windstream Communications June 2014 - Present
Ben Venue Laboratories February 2011 - December 2013
Ohio State University Medical Center January 2011 - February 2011
JPMorgan Chase May 2006 - February 2011
Teleperformance USA August 2005 - April 2006
Skills
Customer Service, Call Center, 5S, Technical Documentation, Medical Devices, Sop, Troubleshooting, Time Management, Quality Assurance, Technical Support, Employee Training, Training, Customer Retention, Banking, Quality Control, Customer Experience, Aseptic Processing, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Inventory Management, Data Entry, Outlook, Human Resources, Process Improvement, Customer Satisfaction, PowerPoint, Leadership, Aseptic Technique, SOP
Education
DeVry University 2005 — 2010
Bachelor of Science (BS), Biomedical Engineering Technology
Windstream Communications May 2014 - Present
Windstream Communications May 2005 - May 2014
Alltel Communications September 2000 - May 2005
United States Marine Corps Reserve April 1996 - April 2002
Skills
Employee Selection and..., Operations Management, Performance Management, Change Management, Business Process..., Process Improvement, Team Leadership, Project Management, Leadership, Project Planning, Analysis, Budgets, Sales
Education
Dalton State College
Bachelor of Science (BS), Industrial Operations Management
TenCate Advanced Composites (North America) September 2014 - Present
Tandus November 2012 - September 2014
Windstream Communications October 2010 - November 2012
Shaw Industries 2002 - 2010
Skills
Account Management, Sales Process, Salesforce.com, B2B, Customer Satisfaction, Customer Service, Team Building, Forecasting, Inventory Management, Strategic Planning, New Business Development, Sales Management, Sales, Contract Negotiation, Marketing, Budgets, Microsoft Office, Purchasing, Sales Operations
Education
Covenant College 2008 — 2010
Bachelor of Science (B.S.), Organizational Management
Dalton State College 1998 — 2002
Associate of Science (A.S.), Middle Grade Education
Windstream Communications August 2012 - Present
Woodbury Fire Dept August 1999 - Present
Windstream Communications August 2012 - May 2014
Earthlink Business June 2011 - August 2012
Skills
Product Management, Partner Management, Marketing, Selling Skills, Co-location, SIP Trunking, PRI, Hosted Services, MPLS, Unified Communications, Managed Services, VoIP, T1, Solution Selling, Telecommunications
Education
Dominican College of Blauvelt 2003 — 2005
BA Social Sciences / Business Management Dean’s List all semesters GPA 3.52 Cum Laude, Social Sciences/Business Management
Rockland Community College 2000 — 2003
Associate of Arts (A.A.), Social Sciences
Verizon Business September 2012 - Present
Windstream Communications August 2010 - August 2012
Tallgrass Technologies January 2008 - August 2010
Mangold 3 Inc d/b/a Rosati’s Pizza May 2004 - January 2008
AT&T June 2000 - May 2004
Avnet January 1999 - April 2000
Data Systems Network Corporation January 1994 - December 1999
Skills
Leadership, Solution Selling, Account Management, Cloud Computing, Managed Services, New Business Development, MPLS, Unified Communications, VoIP, Telephony, Telecommunications, Disaster Recovery, Sales, Team Leadership, Ethernet, Virtualization, Management, Data Center
Education
DePaul University 1989 — 1993
Marketing, Commerce
CenturyLink January 2012 - Present
Windstream Communications May 2007 - January 2012
Sprint July 2001 - May 2007
Skills
Telecommunications, High Speed Internet..., Fiber Optic Design, Network/Civil..., DSL Network Design, Wireless, Troubleshooting, Team Leadership, Telecommunications..., Management, Optical Fiber, Integration, Engineering, VoIP, Project Management, Computer Maintenance, SDH, Technical Leadership, Cisco Technologies, Testing, IP, Networking, Network Design, Vendor Management, Video Editing (SD/HD..., Leadership Development
Education
DeVry University-Ohio 1997 — 2001
Bachelor of Science (B.S.), Electronic Engineering Technology, 3.8 GPA
DeVry University-Ohio 1997 — 2001
Bachelor of Science (B.S.), Computer Engineering Technology, 3.8 GPA
Upper Scioto Valley High School 1992 — 1996
High School Diploma, 3.5 GPA
Nextiva January 2015 - Present
Windstream Communications April 2013 - November 2014
Yorktel February 2012 - March 2013
Radvision March 2011 - February 2012
XO Communications April 2005 - May 2011
Skills
Unified Communications, Channel, IP, Contract Negotiations, Video Conferencing, National Channel..., Sales Management, Program Development, Program Management, Managed Services, Contract Negotiation, Cloud Computing, Channel Partners, Professional Services, Go-to-market Strategy, Telecommunications, Solution Selling, Strategic Partnerships, Ethernet, Management, Sales Operations, VoIP, MPLS, SaaS, Direct Sales, Telephony, Hosted Services, SIP Trunking
Education
Clayton State University 1986 — 1988
Liberal Arts Studies
De Anza College 1984 — 1986
Associates Degree
EagleDream Technologies August 2013 - Present
EagleDream Health January 2014 - Present
The Harley School July 2012 - Present
Rochester Institute of Technology July 2011 - Present
Windstream Communications December 2011 - July 2012
PAETEC December 2009 - December 2011
PAETEC January 2004 - December 2009
PAETEC September 1999 - December 2003
PAETEC May 1998 - August 1999
ACC Telecom May 1996 - May 1998
Skills
Cloud Computing, Product Management, Data Center, Integration, Start-ups, Business Process..., Acquisitions, Mergers, Sarbanes-Oxley Act, Strategic Planning, Large Budget Management, Software Development, Information Systems, Outsourcing, Talent Management, Leadership, Management, Mergers & Acquisitions, Security, Professional Services, Enterprise Software, Telecommunications, Strategy, Vendor Management, TCP/IP, VoIP, Managed Services, Network Security, Information Technology, Governance, IT Strategy, SaaS, Executive Management, IT Management, Project Planning, Architecture, Program Management, Infrastructure, Databases, Disaster Recovery, Business Intelligence, Strategic Partnerships, Cross-functional Team..., Business Process..., ERP, Personnel Management, CRM, Networking, Data Warehousing, Mobile Devices
Education
Cornell University - S.C. Johnson Graduate School of Management 2005 — 2006
MBA
Queen's University 2005 — 2006
MBA
Rochester Institute of Technology 1986 — 1991
BS, Computer Science
Windstream Communications January 2006 - August 2012
ALLTEL COMMUNICATIONS 2004 - 2006
Alltel Communications 2001 - 2004
ALLTEL COMMUNICATIONS, Lincoln 1997 - 2001
ALIANT COMMUNICATIONS January 1995 - January 1997
Skills
Team Leadership, Executive Management, Team Building, Goal Oriented, Bottom Line Results, Change Management, Performance Management, Operations Management, Oral & Written..., People Skills, Sales Engineering, Strategic Planning, Customer Service, Account Management, Optical Fiber, Managed Services, Leadership, Training, Sales, Strategic Partnerships, Telecommunications, Business Planning, Networking, Business Strategy, Direct Sales, Budgets, Analysis
Education
Doane College
B.A, Business Administration
Windstream August 2015 - Present
AT&T September 2013 - August 2015
Allied Wireless Communications Corporation October 2010 - September 2013
Windstream Communications March 2009 - October 2010
Verizon Wireless 2008 - 2009
Alltel 2006 - 2008
Alltel 2001 - 2006
CenturyLink 1999 - 2001
USAF 1992 - 1998
Skills
Siebel, CRM, Call Center, Oracle, Order Management, Sales Operations, SAP, Financial Analysis, Product Management, Provisioning, Wireless, Telecommunications, Billing Systems, VoIP, CDMA, Diameter, Wireshark, Radcom, Telecom Mediation, Forecasting, Program Management, Strategy, Call Centers, Cross-functional Team..., Vendor Management, Business Analysis, Business Process, Management, Enterprise Architecture, Networking, SOA, Leadership, Mobile Devices, Team Leadership
Education
Davenport University 1992 — 2001
BS, Business Studies
Brownells, Inc. June 2015 - Present
Brownells, Inc. April 2014 - Present
Brownells, Inc. September 2012 - April 2014
Crop Production Services April 2012 - February 2013
Windstream Communications April 2004 - August 2010
Alpha Products International April 2003 - April 2004
Skills
Journal Entries, General Ledger, Account Reconciliation, Accounts Payable, Accounts Receivable, Variance Analysis, Accounting, QuickBooks, Financial Reporting, Invoicing, Process Improvement, Customer Service, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Finance, Financial Accounting, Hyperion Enterprise, Forecasting, Budgets, Management, Bookkeeping, Access
Education
University of Northern Iowa 2000 — 2002
Bachelor of Arts, Finance
Des Moines Area Community College 1998 — 2000
Associate of Science, Business
Tandus Centiva July 2015 - Present
Windstream Communications October 2006 - July 2015
Alltel Communications October 2000 - October 2006
Alltel Communications October 1999 - October 2000
Design Engineering & Associates January 1992 - October 1999
Whitfield Engineering Company January 1986 - January 1992
Skills
Cisco Technologies, VoIP, IP, Co-location, Networking, Routers, Telecommunications, MPLS, Telephony, Computer Network..., SIP Trunking, Wireless, T1, Ethernet, SIP, Metro Ethernet, iOS, Ruby on Rails, Hadoop & Big Data, Data Science, Call Centers, Unified Communications, Customer Service, Technical Support, Managed Services, Software Installation
Education
Cloudera, Inc. 2013 — 2014
Hadoop & Big Data
Western Governors University 2006 — 2007
BSIT, Computer Science
University of North Florida 1994 — 1995
Accident Scene Investigation, Collecting Forensic Data from Crash Sites
Northwestern University 1993 — 1994
Expert Witness Certification, Forensic Data Recovery
Dalton State College 1984 — 1988
Pre-Engineering, Engineering
State of Nebraska July 2013 - Present
Ameritas July 2012 - December 2012
Southeast Community College - Lincoln July 2011 - July 2012
Windstream Communications August 2008 - November 2010
St. Elizabeth Regional Medical Center November 1999 - September 2010
Alltel Wireless February 2002 - August 2008
Skills
MS Office Suite, MS-DOS, ASP.NET, Visual Basic, SQL Server 2000-2008, HTML + CSS, Java, UNIX Script, Awk, VMware, Windows 7, twitter, Facebook, FTP, Telnet, Client Access, NDM, Relational Databases, Microsoft Office, Databases, Operating Systems, Microsoft Excel, Microsoft Word, Database Design, Telecommunications, Customer Satisfaction, Microsoft SQL Server, HTML, Windows, SQL, Linux, Troubleshooting, Windows Server, Network Administration, Training, Data Analysis, LAN-WAN, Access, Unix, OS X, Computer Hardware, COBOL, Network Security, Technical Support, Teamwork, Networking, Visio, Programming, PowerPoint, System Administration
Education
Doane College 2013 — 2015
Bachelor of Science (BS), Information Systems Management
Southeast Community College 2011 — 2012
Associate's degree, Computer Information Technology
LINCOLN HIGH SCHOOL 1997 — 1999
Diploma
EPB January 2015 - Present
EPB June 2013 - January 2015
Windstream Communications July 2010 - June 2013
SunTrust Bank August 2008 - July 2009
Skills
Training, Leadership, Broadband, Coaching, Sales Management, Process Scheduler, Call Centers, Customer Satisfaction, Telecommunications, Customer Retention, Customer Service, Troubleshooting, Vendor Management, Customer Experience, Team Management, Project Management, Technical Support
Education
Dalton State College 2010 — 2014
Bachelor of Science (B.S.), Organizational Leadership
Dalton State College 2006 — 2008
Associate of Science (AS), Business Administration and Management, General
Shaw Industries April 2013 - April 2015
Windstream Communications June 2007 - March 2013
Skills
Customer Service, Sales, Team Building, Negotiation, Budgets
Education
Kennesaw State University
Bachelor's degree, Sociology, 3.2
Dalton State College 2009 — 2011
Associate's degree, General Studies, 3.2
Windstream Communications July 2014 - Present
XO Communications June 2007 - July 2014
XO Communications September 2000 - June 2007
XO Communications August 1999 - September 2001
Dow Chemical August 1998 - September 1999
United States Navy August 1993 - August 1997
Skills
Telecommunications, Call Centers, Training, Networking, Program Management, VoIP, Customer Service, Cisco IOS, T1, MPLS, CRM, Microsoft Office, HTML, Photoshop, Ethernet, Telephony, Troubleshooting, Managed Services, Agile Methodologies, Project Management, SIP, System Deployment, Cloud Computing, IP, Internet Services, Digital Project..., Curriculum Design, Curriculum Development, Experienced Business..., Business Requirements, Business Process Design, Vendor Management, Customer Experience, Adobe Captivate, Adobe Framemaker, Adobe Photoshop, Windows Vista, Mac OS, Microsoft Publisher, Desktop Publishing, Visio, TCP/IP, Routers, DSL, LAN-WAN, Windows 7, Business Process..., Sales Process, Process Management, SharePoint
Education
Delta College 1997 — 1999
Associate of Arts and Sciences (AAS), Information Technology, 3.8
Windstream Communications October 2014 - February 2015
Windstream Communications November 2012 - October 2014
Windstream Communications March 2012 - November 2012
Windstream Communications June 2010 - March 2012
Windstream Communications December 2008 - June 2010
Prudential Transact Realty January 2007 - December 2008
DiMucci Companies July 2005 - January 2007
AT&T October 2002 - July 2005
AT&T March 2000 - October 2002
Skills
CCNA, Cisco Certified, Cisco Technologies, Cisco Routers, Switches, Cisco VoIP, SIP Trunking, MPLS Networking, QoS, DWDM, Hosted Voice, Network Engineering, WAN, Metro Ethernet, Optical Fiber, TDM, Broadsoft, Sonus, Metaswitch, SONET, Adtran, ISDN, Edgewater, Wireshark, CAS Trunks, IP, PPP, VTP, STP, Ethernet, T1, T3, Nortel, Lucent, Frame Relay, ATM, DACS, Fujitsu, Titan 5500, Telecommunications, Disaster Recovery, Troubleshooting, SDH, Networking, Sales
Education
University of Notre Dame 2012 — 2013
Executive Certificate in Leadership & Management, Business Administration and Management, General
DeVry University 2001 — 2003
Bachelor's Degree, Network & Communications Management
DeVry University 1998 — 2000
Associate's Degree, Telecommunications Management
Windstream June 2013 - Present
H2RG September 2011 - June 2013
G4S June 2010 - September 2011
AT&T March 2010 - June 2010
Neocom Solutions January 2010 - March 2010
Windstream Communications January 2008 - November 2009
Windstream Communications January 2007 - January 2008
Windstream Communications June 2004 - January 2007
Skills
Troubleshooting, Switches, Testing, Optical Fiber, Networking, Software Installation, Cabling, Telecommunications, Hardware, LAN-WAN
Education
Dalton State College 2002 — 2004
Physics/Pre-engineering
Dalton State College
Beaulieu Group, LLC September 2013 - Present
Windstream Communications November 2009 - April 2013
The Home Depot January 2006 - November 2009
Artistic Civic Theatre January 2005 - January 2006
Skills
Customer-focused, Assignment, Management, Computers, Troubleshooting, Team-oriented, Hands-on leader, Team Building
Education
Covenant College 2006 — 2009
Bachelor of Science (BS), Organizational Management
Skiff Medical Center April 2011 - Present
jeffmcdermott.com January 2011 - April 2012
Windstream Communications 2004 - January 2011
Associations Marketing Group 1998 - 2000
Maytag Corp 1996 - 1999
The Newton Group, Inc. 1989 - 1995
US Army 1977 - 1980
Skills
Integration, Networking, Software Development, Information Security, Management, Information Technology, Technical Support, Customer Service, Computer Network..., VoIP, Cisco Technologies, Network Design, LAN-WAN, Switches, Telecommunications, Security, Troubleshooting, Enterprise Software, Data Center, System Administration, WAN, Disaster Recovery, Network Security, Network Engineering, Database Design, MPLS, TCP/IP, VPN, Firewalls, Project Management, Routers, Network Administration
Education
Des Moines Area Community College
Partial, Information Technology
Mohawk Flooring April 2013 - Present
City of Dalton November 2005 - April 2013
Windstream Communications May 2003 - August 2005
Dalton State College January 2002 - April 2003
Skills
Computers, AS400 system, CAMS, Microsoft Office, Data Entry, Customer Service, 10 Key, Difficult People, Crisis Management, Training, Outlook, Fax, Supervisory Skills, Leadership, Networking, Spreadsheets, Computer Hardware, Administrative..., Management, Policy, Invoicing, Office Administration, Access, Research, Administrative..., Team Building
Education
Georgia Northwestern Technical College 2012 — 2013
Associates, Business Administration and Management, General
Dalton State College 2001 — 2003
Certificate, Management
Windstream Communications December 2011 - Present
PAETEC (acquired by Windstream) May 1995 - January 2012
McLeodUSA (acquired by PAETEC) 1995 - 2006
MWR Telecom 1996 - 2000
Skills
VoIP, MPLS, Internet Services, Carriers, Colocation, SIP, IP, Ethernet, TDM, Managed Services, Telecommunications, Hosted VoIP, Carrier Relations, Co-location, T1, Public Relations, SIP Trunking, Unified Communications, Broadband, Hosted Services, Telephony, Solution Selling
Education
Drake University
Post Graduate Work, Business/Corporate Communications
Iowa State University
Bachelor of Science, Business
Windstream Communications December 2013 - Present
Wireless Telecommunications Consultant Edge Wireless Inc. June 2013 - November 2013
Alcatel-Lucent June 2002 - April 2013
Alcatel-Lucent June 1998 - June 2002
Skills
Sales Management, Negotiation, Telecommunications, Wireless, New Business Development, Customer Satisfaction, Process Improvement, LTE, CDMA, Coaching, Sales, Leadership, Communication, Product Marketing, Strategic Partnerships, Mobile Devices, Solution Selling, Cross-functional Team..., 3G, Vendor Management, Product Management, Contract Negotiation, Cellular Communications, Managed Services, VoIP, IP, Competitive Analysis, GSM, Business Development, 4G, Professional Services, Go-to-market Strategy, Wireless Networking, Team Leadership, Marketing Strategy, MPLS, Strategy, Unified Communications, WiMAX, Ethernet, Direct Sales, UMTS, Broadband, SS7, Mobile Communications, WiFi, Mobile Technology, SaaS, Channel Partners, SIP
Education
Rutgers, The State University of New Jersey-Newark 1995 — 2000
MBA, Marketing
Denison University 1985 — 1989
BA, Economics
The Tatnall School
Seeking Next Opportunity -- New Career May 2011 - Present
Newton Community Schools January 1985 - Present
Windstream Communications, formerly Iowa Telecommunications 2008 - 2011
Iowa Telecom / Windstream Communications May 2007 - December 2010
Windstream Communications 2008 - 2010
Maytag / Whirlpool October 1984 - May 2007
Maytag 1984 - 2006
Skills
Team Leadership, Customer Service, Leadership, Team Building, Network Design, Troubleshooting, Project Management, Telecommunications, System Administration, Coaching
Education
Drake University 1999 — 2011
MS, School Counseling, Mental Health Counseling
Troy University 1999 — 2004
BS, Psychology, Social Science
Des Moines Area Community College
AA
Drake University
Masters, School Counseling Secondary
Drake University School of Education
Troy University
Bachelor of Science, Psychology
Cox Communications July 2012 - Present
Windstream Communications September 2010 - July 2012
CPI Communications September 2006 - September 2010
Verizon Business 2005 - 2006
McLeodUSA 1996 - 2002
Skills
Long Distance, SIP Trunking, MPLS, VoIP, Co-location, Unified Communications, PRI, Telecommunications, Managed Services, Solution Selling, Telephony, Ethernet, Selling, WAN, Enterprise Software, Sales Management, B2B, Customer Retention, Hosted Services, Direct Sales, T1, Wireless, Metro Ethernet, Broadband, Sales, Call Centers, IP, SIP
Education
Drake University 1994 — 2007
Master's of Science, Leadership - Adult Learning, Performance, & Development
University of Iowa 1987 — 1992
BA, History
Spirit Communications September 2015 - Present
Windstream July 2015 - September 2015
Windstream April 2015 - July 2015
Windstream Communications July 2014 - July 2015
Windstream Communications March 2012 - July 2014
Time Warner Cable February 2008 - February 2012
Time Warner Cable December 2005 - February 2008
CallTech Communications, LLC January 2005 - December 2005
BP September 2003 - July 2004
Sebia Electrophoresis August 2003 - December 2003
Skills
Network Operations, Network Surveillance, A+ Certified, Network Monitoring, Computer Network..., Network Monitoring Tools, Surveillance, VoIP, Software Documentation, Firewalls, Technical Support, Network Administration, Troubleshooting, Cisco Technologies, Routers, Ethernet, Switches, LAN-WAN, Optical Fiber, VPN, Networking, WAN, Cisco IOS, Network Engineering, Routing, TCP/IP, Network Design, OSPF, Wireless Networking, Juniper, CCNA, Frame Relay, MPLS, Juniper Technologies
Education
DeVry University 2004 — 2005
None, Computer Engineering
Applied Technology Education Campus 2002 — 2003
Computer Repair and Service
Lugoff Elgin High School 1999 — 2003
High School Diploma
Farm Bureau Financial Services July 2014 - Present
Farm Bureau Financial Services 2015 - 2015
Farm Bureau Financial Group April 2012 - July 2014
Windstream Communications January 2006 - April 2012
Baker Communications 2006 - 2012
Skills
Project Management, PMP, Leadership, Communications, PMO, Vendor Management, Business Process..., Process Improvement, Telecommunications, SharePoint, Visio, Project Planning, Team Leadership, Influential Communicator, Coaching & Mentoring, Management, Strategic Planning, Team Building, Customer Service, Business Analysis, Program Management, Insurance
Education
Drake University
Bachelor of Arts (B.A.), Political Science
PMI PDD
University of South Florida
Valley High School West Des Moines IA
Windstream Communications August 2014 - Present
Tangoe August 2012 - July 2014
PAETEC Software- (Company Acquired by Windstream) June 2007 - August 2012
Windstream Communications June 2007 - August 2012
Control Point Solutions 2004 - 2007
ISC Communications 1999 - 2004
Nextel Communications (Acquired by Sprint) 1997 - 1999
Cellular One/SBC/AT&T/Cingular 1996 - 1997
Skills
Contract Negotiation, Consultative Selling, Cloud Computing, Direct Sales, Miller Heiman, Healthcare IT, IT Service Management, IT Outsourcing, Solution Selling, Sales, Telecommunications, Managed Services, Healthcare Information..., SaaS, Leadership, Co-location, Management, Selling, Unified Communications, Sales Process, Professional Services, VoIP, Wireless, Salesforce.com
Education
DeVry University 1996 — 1998
Telecommunications Management
Northern Illinois University 1994 — 1996
Business
Southern Illinois University, Carbondale 1993 — 1994
ICS Advanced Technologies May 2012 - Present
Windstream Communications September 2011 - May 2012
Iowa Telecom May 2009 - December 2010
IOWA TELECOM/ WINDSTREAM COMMUNICATIONS May 2009 - December 2010
Iowa Telecom May 2008 - May 2009
IOWA TELECOM/ WINDSTREAM COMMUNICATIONS May 2008 - May 2009
Iowa Telecom May 2006 - May 2008
Education
PCM High School
AAS, Information Technology/Network Administration
Des Moines Area Community College
AAS Information Technology/Network Administration
Comcast Business Class April 2012 - Present
Windstream Communications September 2011 - April 2012
Data-Tel Communications March 2010 - September 2010
Level 3 Communications 2006 - 2007
Broadwing Communications 2005 - 2007
Focal Communications 2000 - 2005
Baird and Warner Real Estate 1998 - 2004
Education
DePaul University 1985 — 1989
B.S., Finance
Etheregion June 2015 - September 2015
Windstream Communications December 2013 - May 2015
United States Marine Corps 2008 - 2013
Microcenter December 2006 - November 2007
The Home Depot June 2005 - October 2006
Menards June 2004 - August 2004
Law Office of Attourney Douge June 2000 - September 2002
Skills
Windows Server, Troubleshooting, Project Management, Networking, System Administration, Firewalls, Computer Hardware, Hardware, Network Engineering, Cisco Routers, Information Technology, Programming, Windows, Network Administration, Network design, Cisco routing and..., Network and PC security, Active Directory, Security, Sales, Disaster Recovery, Data Center, Linux, Transport facilities, VOIP, SIP, RTP, QoS, Voice routing, Network security, VPN, Dynamic routing..., Network Security, Network Design
Education
USMC Communications Training Center 2010 — 2010
SWAN RF
USMC Communications-Electronics School 2009 — 2009
Data Network Engineering
DeVry University 2005 — 2006
Computer Science
Indiana Institute of Technology 2004 — 2005
Computer Information Systems
Comcast/NBC Universal April 2014 - Present
Windstream Communications June 2012 - May 2014
Windstream Communications December 2000 - June 2012
Datacom Solutions Inc July 1997 - November 2000
Executone Information Systems 1988 - 1992
Skills
MPLS, VoIP, Telecommunications, T1, SIP Trunking, Ethernet, SIP, IP, Telephony, Managed Services, Network Design, Unified Communications, Optical Fiber, WAN, Switches, LAN-WAN, Hosted Services, Computer Network..., Wireless Networking, MPLS VPN, Co-location, Data Center, Fiber Optics, Cisco Technologies, Wireless, Solution Selling
Education
Davidson County Community College 1982 — 1984
Media Arts
Cooper City High School 1979 — 1982
Windstream May 2015 - Present
Windstream Communications 2010 - April 2015
Windstream Communications 2007 - 2010
One Communications 2005 - 2006
Veramark Technologies 2002 - 2005
Global Crossing 1995 - 2002
Motorola Communications 1983 - 1994
Skills
Executive Management, Sales & Marketing..., Sales Operations, Turn Around Management, Strategic Planning, Operational Excellence, New Business Development, Operations Management, Transformational, Staff Development, P&L Responsibility, Mentoring, Presentations, Coaching, Marketing Communications, Process Improvement, Business Strategy, Business Analysis, Business Process..., Telecommunications, Technology, Business Development, Managed Services, P&L Management, Sales, Leadership, Sales Management, Management, Cloud Computing, SaaS, Team Building, Solution Selling, Direct Sales
Education
Cornell University 2010 — 2011
High Performance Leadership
University of Wisconsin-Eau Claire 1976 — 1980
BS Business Administration, Marketing
Vermeer Manufacturing August 2011 - Present
TEK Systems February 2011 - May 2011
Windstream Communications February 2000 - January 2011
Iowa Telecom February 2000 - January 2010
Iowa Telecom 2004 - 2010
United Information Systems 1996 - 2000
Skills
Business Process..., Oracle CRM, Visio, SharePoint, SQL, Business Analysis, Integration, Siebel, Project Management, Business Process, Oracle, Software Documentation, Disaster Recovery, Testing, Telecommunications, Security, Management, Change Management, IT Security Policies, Leadership, Team Leadership, Team Management, Project Server, MS Project, Digital Signage, Telepresence, Cisco Technologies, Analysis, SDLC, Quality Assurance, Systems Analysis, Requirements Analysis
Education
Des Moines Area Community College
KB Design November 2003 - Present
Verizon Wireless November 2007 - August 2012
Windstream Communications 2007 - October 2010
Skills
Graphic Design, Flash, Illustrator, InDesign, Editing, Microsoft Office, Dreamweaver, PowerPoint, Adobe Acrobat, Photoshop, Creative Concept Design, Apple OS, Adobe Creative Suite, Lightroom, Photography, Digital Photography, Cannon, Animals, Animal Welfare, Windows
Education
Doane College 2007 — 2009
Southeast Community College 2005 — 2006
Associates, Visual Publications
Southeast Community College 1982 — 1983
Associates, Human Services
Shutterfly Inc. January 2014 - Present
Resolute Forest Products June 2013 - January 2014
American Red Cross June 2012 - June 2013
American Red Cross January 2011 - June 2012
DISTRIBUTION AND MARKING SERVICES, INC January 2007 - January 2011
Windstream Communications May 2004 - January 2007
STATE FARM INSURANCE August 2003 - May 2004
The Salvation Army July 2000 - June 2003
The Salvation Army June 1997 - August 1998
The Salvation Army June 1996 - August 1997
Skills
Microsoft Excel, QuickBooks, Outlook, ADP Payroll, Access, Lotus Notes, iReport, Payroll, Employee Benefits, HRIS, Leadership, PeopleSoft, Customer Service, Spreadsheets, Payroll Taxes, Microsoft Office, Data Entry, Account Reconciliation, Accounting, Microsoft Word, Accounts Payable, Accounts Receivable, Human Resources, Process Improvement, Budgets, General Ledger, Journal Entries, Employee Relations, Garnishments, Peachtree, Training, GAAP, Variance Analysis, Performance Management, Multi-state Payroll..., Internal Controls, Team Building, Payroll Analysis, Fundraising, Interviews, Bookkeeping, Auditing, FMLA, Sarbanes-Oxley Act, Accruals, Workers Compensation, Bank Reconciliation, Personnel Management, ADP E-Time
Education
Indiana Wesleyan University 2010 — 2012
Bachelors of Science, Accounting, Magna Cum Laude
DeVry University 2009 — 2010
Bachelors of Science, Accounting
Evangeline Booth College 1998 — 2000
Assoicates-Non Accredited, Theology, Accounting
Limestone College 1996 — 1997
Music, Vocal Performace
Windstream Communications November 2011 - Present
Monmouth telecom 2004 - 2009
MCI August 1998 - April 2004
Skills
Co-location, Managed Services, VoIP, Solution Selling, Telecommunications, Account Management, MPLS, Unified Communications, Telephony, Direct Sales, Channel, SIP Trunking, T1, Salesforce.com, B2B, Channel Partners, Ethernet, Wireless, Sales, Selling, Hosted Services, Call Centers, New Business Development
Education
Upsala College 1976 — 1980
Bachelor's degree, Marketing
County College of Morris 1974 — 1977
BA, Marketing
Windstream Communications June 1995 - Present
Alltel 1995 - 2008
Windstream 1995 - 2008
Alltel 1995 - 2008
Skills
Customer Service, Training, Telecommunications, Sales, Call Centers, VoIP, Telephony, Analysis, Process Improvement
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2008
MBA, Business Administration
Covenant College 1996 — 1997
Bachelor of Science, Organizational Management
Dalton State College 1991 — 1993
Associates of Arts, Journalism
Windstream Communications Application Programming ConsultantWindstream1996 - Present
Education
Cuyahoga Community Collage
Erie Insurance Group September 2015 - Present
Erie Insurance Group October 2014 - September 2015
Erie Insurance Group March 2014 - October 2014
Erie Insurance Group June 2012 - March 2014
Erie Insurance Group September 2011 - June 2012
Windstream Communications May 2010 - May 2011
ABB January 2008 - May 2010
Progressive Insurance September 2000 - November 2007
Progressive Insurance August 1996 - September 2000
Skills
Risk Management, Change Management, Consulting, Business Strategy, Payment Industry, Program Management, Project Management, Management, Product Development, Outsourcing, Projects, SDLC, Business Analysis, Enterprise Architecture, Integration, ITIL, Process Improvement, Software Development, Disaster Recovery, Cross-functional Team..., Enterprise Software, Team Leadership, Leadership, Telecommunications, Project Planning, PMP, Project Portfolio..., IT Strategy, IT Operations, SharePoint, Business Process..., IT Management, Vendor Management
Education
Gannon University 2013 — 2015
Master of Business Administration (MBA)
David N. Myers University 2001 — 2003
BSBA, Bachelors of Science in Business Administration
MCTV April 2010 - Present
Cavalier Telephone September 2000 - July 2009
Windstream Communications September 1997 - September 2000
Education
Colby Community College 1996 — 1997
Associate of Applied Science, Telecommunications
Fort Hays State University 1993 — 1996
Doane College 1991 — 1992
Diploma, Communications Technology
Sane & Sane February 2007 - Present
Cohutta Banking Company/Synovus December 2005 - May 2007
Windstream Communications March 2001 - December 2005
Education
Covenant College 2007 — 2009
Dalton State College 1999 — 2003
Associates, Industrial Technology
Dalton State College 1999 — 2003
Certificate, Small Business Management
Dalton State College 1999 — 2003
Certificate, Marketing
Meredith Corporation June 2013 - Present
Windstream Communications January 2013 - June 2013
Windstream Communications April 2005 - January 2013
Baker Communications 2005 - 2008
Skills
Avaya, VoIP, Cisco Technologies, Network Design, Telecommunications, Unified Communications, Cisco Call Manager, Cisco IOS, Telephony, SIP, IP, MPLS, WAN, Firewalls, Switches, QoS, Wireless, Juniper, SIP Trunking, Routers
Education
Des Moines Area Community College 2003 — 2005
AAS, Telecommunications Technology
Windstream Communications April 1999 - Present
Alltel Wireless 1999 - 2012
US Army January 1995 - January 1999
Skills
Frame Relay, LAN-WAN, Troubleshooting, MPLS, T1, Network Design, CDMA, Computer Network..., DS3, Switches, Routers, EVDO, Wireless, VoIP, WAN, IP, Wireless Networking, Cisco Technologies, Telecommunications, Ethernet, SIP Trunking, TCP/IP
Education
Delaware State University
Glasgow High School
BDE Computer Services 2014 - Present
Earthlink Business 2013 - 2014
Windstream Communications 2011 - 2013
Optimum Lightpath 2009 - 2011
Telstra International Group 2007 - 2009
Verizon/MCI 1997 - 2007
Skills
WAN Infrastructure..., Voice Networking, Telecommunications, VoIP, Cisco VoIP, VPN, MPLS, MPLS Networking, Wireless Networking, Routers, Cloud Computing, Cloud Security, Cloud Storage, IP, WAN Optimisation
Education
DeSales University 1989 — 1993
BS, Criminal Justice
Windstream Communications June 2014 - Present
Time Warner Cable Business Class December 2012 - June 2014
tw telecom, inc. May 2010 - October 2011
Qwest Communications December 2004 - May 2010
Norvergence January 2003 - August 2003
Ionex January 2000 - December 2002
Teligent September 1997 - December 1999
Sprint September 1981 - September 1997
AT&T November 1978 - August 1981
Skills
Solution Selling, Telecommunications, Direct Sales, Managed Services, Salesforce.com, Account Management, Sales Management, Unified Communications, MPLS, VoIP, New Business Development, SIP Trunking, Long Distance, Co-location, Sales Process, Wireless, Sales, Professional Services, Telephony, Security, Broadband, Ethernet, Data Center, Strategic Partnerships, B2B, Call Centers, SaaS, Cloud Computing, Contract Negotiation, Hosted Services, Channel Partners, Selling
Education
Southern Methodist University - Cox School of Business 1976 — 1978
Marketing, Marketing/Communications
Dallas County Community College 1974 — 1976
assoc, Speech
NE Ohio Company August 2014 - Present
Local Area Company December 2012 - January 2014
Windstream Communications October 2007 - December 2012
Skills
Switches, Windows Vista, Technical Support, Routers, Server Administration, Troubleshooting, IP, TCP/IP, Windows 7, Windows Server, Help Desk Support, LAN-WAN, XP, WAN, Windows XP, VPN, DHCP, Wireless Networking, DNS, Network Engineering, Network Design, A+ Certified, Cisco Technologies
Education
Cuyahoga Community College 2010 — 2010
Certificate of completion, Cisco Certified Network Associate, Completed
University of Phoenix 2007 — 2009
Associates, IT with emphasis in Networking
Windstream Communications June 1993 - Present
MCI November 1986 - June 1993
Northern Telecom May 1985 - November 1986
Education
Des Moines Area Community College 1983 — 1985
Telecommunications
Juniper Networks November 2014 - Present
Windstream Communications April 2013 - October 2014
Walgreens July 2011 - March 2013
AT&T August 2008 - July 2011
Skills
Routers, Switches, OSPF, BGP, MPLS, EIGRP, Routing, Frame Relay, Troubleshooting, CCNA, Ethernet, TCP/IP, RIP, Network Design, VLAN, Wireless Networking, VoIP, Telecommunications, IP, Wireless, T1, ISDN, DSL, QoS, VTP, Cisco, GSM, UMTS, Provisioning, 3G, Testing, Unified Communications, MPLS VPN, ATM, CDMA, OC3, DS3, Network Operations, TDM, RF, LAN/WAN, C++, Mobile, HDLC, IGRP, T3, Trunking, PPP, JUNOS, Cisco Technologies
Education
DePaul University 2003 — 2005
Masters of Science, Computer Sciences and Telecommunication Systems, 3.74
Windstream Communications 2011 - Present
Volt Workforce Solutions July 2010 - February 2011
Excello Engineered System LLC. 1995 - 2008
Skills
Troubleshooting, Network Security, Technical Support, Routers, Switches, Cisco Technologies, LAN-WAN, Wireless Networking, VoIP, Computer Hardware, Network Administration, TCP/IP, VPN, Networking, Routing, Cisco Routers, WAN, Network Engineering, Cisco IOS, DHCP, Cabling, Firewalls, Ethernet, Computer Network..., DNS, OSPF, Routing Protocols, VLAN, Cisco Nexus, BGP, IPSec, EIGRP, CCNA, Router Configuration, IP, IPv6, Catalyst Switches, Subnetting, Frame Relay, Software Installation, Windows XP, ISDN, Cisco Certified, Cisco Security, A+ Certified, CCNP, RIP, DSL, Switching
Education
Cuyahoga Community College 2007 — 2013
Associate of Arts and Sciences (AAS), Networking Software and Hardware
Cuyahoga Community College 2007 — 2010
ASSOCIATE OF APPLIED BUSINESS, NETWOKING SOFTWARE
United Way of Lincoln and Lancaster County March 2009 - Present
Windstream Communications June 1996 - March 2009
Harris Labs 1987 - 1996
Skills
Fundraising, Leadership, Event Planning, Nonprofits, Public Relations, Program Management, Marketing, Sales, Social Media Marketing, Strategic Planning, Public Speaking, Volunteer Management, Customer Service, Leadership Development, Community Outreach, Marketing Communications, Sales Management, Social Networking, Small Business
Education
Doane College
Bachelor's Degree, Organizational Communication, General
Windstream Communications November 2013 - Present
AdvanTel Networks July 2009 - November 2013
NetVersant July 2004 - July 2009
Avaya 1998 - 2004
Skills
Telecommunications, Project Management, Management, Enterprise Software, Budgets, Telephony, Avaya, Network Administration, VoIP, Wireless, IP, Unified Communications
Education
Texas A&M University-Commerce 1985 — 1986
Dallas County Community College
Electronics Technology
Windstream January 2015 - Present
Windstream Communications October 2013 - February 2015
Aequor Technologies March 2013 - October 2013
Rochester Institute of Technology January 2011 - March 2013
Computer Task Group September 2009 - December 2010
TEKsystems April 2009 - August 2009
DeVry University April 2006 - June 2008
Skills
Software Installation, Troubleshooting, Windows 7, Technical Support, Customer Service, XP, Deployment, Microsoft Office, Footprints, Account Management, Linux, OS X, Mobile Devices, Employee Training, Windows Vista, PeopleSoft, Kintana, MySQL, Computer Hardware, Software Documentation, Training, Access, Laptops, Lotus Notes, Outlook, Windows, Norton Ghost, Service Desk, Team Leadership, Windows XP Pro, Active Directory, Help Desk Support, Remote Desktop, TCP/IP, System Administration, BMC Remedy, Operating Systems, Routers, Computer Repair, Telecommunications, VMware, Information Technology, Leadership, Networking, VoIP
Education
DeVry University 2005 — 2008
Bachelor of Science (BS), Network Communications Management
Windstream Communications September 2012 - Present
Windstream Communications December 2011 - September 2012
PAETEC July 2008 - December 2011
PAETEC September 2007 - July 2008
USLEC February 2005 - August 2007
USLEC September 2004 - February 2005
USLEC July 2001 - September 2004
RCN 2000 - 2001
RCN 2000 - 2001
Conectiv 1998 - 2001
Skills
Co-location, Networking, VoIP, Selling, Managed Services, Sales Management, Customer Service, Customer Satisfaction, Sales Operations, Management, Analysis, Sales, Telephony, Customer Retention, MPLS, SIP Trunking, Hosted Services, Solution Selling, Solution Architecture, Salesforce.com, Sales Presentations, Account Management, Event Management, Strategic Planning, PRI, Unified Communications, Direct Sales, Telecommunications, Wireless, T1, Call Centers, SIP, Ethernet, Sales Process, Metro Ethernet
Education
Penn State University 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
Delaware County Community College 1993 — 1996
Criminal Justice
DHL Drawback Services February 2015 - Present
Vendor Safe Technologies March 2014 - February 2015
Windstream Communications June 2013 - March 2014
Vendor Safe Technologies June 2008 - October 2012
Revention POS February 2006 - April 2008
Skills
Cloud Computing, Network Security, Solution Selling, PCI DSS, Sales Management, New Business Development, Account Management, SaaS, Managed Services, Sales, Networking, B2B, Project Management, Security, Strategic Partnerships, Data Center, Leadership, Professional Services, Team Leadership, Salesforce.com, Management, Virtualization, Enterprise Software, Team Building, Direct Sales, Channel Partners, Vendor Management, VoIP, Disaster Recovery, Sales Process, Unified Communications, MPLS, Wireless, Firewalls, Lead Generation, Business Intelligence, Start-ups, Selling
Education
University of Delaware 1996 — 1998
BS in Hotel, Restaurant, and Institutional Management, Hotel, Motel, and Restaurant Management
County College of Morris 1993 — 1996
AS in Business Administration, Accounting
Windstream Communications June 2014 - Present
Cline Tool August 2012 - May 2014
Windstream Communications March 2004 - June 2012
Skills
MPLS, LAN-WAN, Ethernet, Network Engineering, Network Design, Cisco Technologies, ATM networks, IP, Switches, Telecommunications, Routers, Data Center, BGP, VoIP, OSPF, WAN, Integration
Education
Des Moines Area Community College 2002 — 2004
Telecommunications Technology
Windstream Communications February 2013 - Present
Optima Network Services March 2011 - February 2013
Global Linking Solutions, Charlotte, North Carolina March 2010 - March 2011
Global Linking Solutions February 2010 - March 2011
AT&T June 2008 - January 2010
Skills
Routers, Networking, Windows 7, Linux, Cisco IOS, Juniper, Netscreen, Riverbed, Cisco Technologies, Cisco Routers, UMTS, GSM, 4G, Frame Relay, MPLS, Point to Point, T1, CCNA, CDMA, LTE, Wireless, Metro Ethernet, Switches, WAN, Network Design, VoIP, OSPF, Routing, BGP, Ethernet, VPN, TCP/IP, VLAN, DHCP, Network Engineering, QoS, MPLS VPN, DNS, Routing Protocols
Education
DeVry University 2001 — 2005
Bachelor of Business Administration, Business Information Systems Computer Information Systems
T-Mobile USA April 2012 - Present
Windstream Communications September 2011 - April 2012
Bechtel - Clearwire Project February 2010 - February 2011
First Choice Maintenance LLC January 2005 - November 2009
T-Mobile July 2001 - July 2004
Altel Communications August 2000 - April 2001
KMC Telecom - Fiber Services July 1999 - July 2000
Sprint PCS April 1998 - June 1999
Skills
Wireless, Construction, Cellular Communications, Telecommunications, LTE
Education
Cleveland State
Business Maagement
Cuyahoga Community College
Associates, Business Management
Mohawk Industries February 2012 - Present
Mohawk Industries June 2007 - January 2014
Maytag March 2006 - May 2007
Windstream Communications May 1996 - May 2004
Skills
Textiles, Customer Service, Merchandising, Product Development, Process Improvement, Team Building, Negotiation, Microsoft Office, Sales, Pricing, Purchasing, New Business Development, Inventory Management, Sales Management, Manufacturing
Education
Dalton State College 2008 — 2011
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Windstream Communications September 2013 - Present
Hi-Tek Manufacturing, Inc. September 2011 - Present
SUMCO March 2005 - June 2010
FERCO TECH CORPORATION July 2004 - January 2005
GHENT MANUFACTURING May 2002 - July 2004
TELECOMMUNICATIONS INSTALLATIONS CORPORATION July 2001 - December 2002
HOMANE SOCIETY OF GRATER January 2002 - April 2002
US Army April 1998 - June 2001
Education
DeVry University-Ohio 2011 — 2012
Bachelor's degree, Technical Management, 3.31 GPA
National College 2008 — 2011
Associates, Information Systems Engineering
Windstream Communications October 2010 - Present
Intellifiber Networks March 2008 - October 2010
Cavalier Telephone 2001 - 2008
Net2000 1998 - 2000
Skills
Telecommunications, Metro Ethernet, Network Engineering, DWDM, SONET, CWDM, OCx, DS3, T1, Ethernet, SDH, VoIP, MPLS, Networking
Education
McNeese State University 1995 — 1996
M.Ed., Health and Human Performance
Cumberland College 1989 — 1992
B,S, Business Administration
Windstream Communications December 2012 - Present
Dots October 2011 - June 2012
Defense Finance and Accounting Services (thru Stanley Staffing) November 2009 - April 2010
Micro Center January 2009 - October 2009
Guild International March 2008 - September 2008
Skills
Customer Service, Outlook, Microsoft Excel, Switches, Cisco Routers, POS, Call Center Development, Customer Support, Hardware, Cisco Technologies, IP, Routers, Training, VPN, Wireless
Education
Cuyahoga Community College 2006 — 2011
Associate of Applied science, Networking Hardware
Cuyahoga Community College 2006 — 2011
Associate of Applied Business, Networking Software
GabRy, Inc. July 2014 - Present
BHN November 2013 - Present
Windstream Communications November 2009 - November 2013
Skills
Managed Services, MPLS, SIP Trunking, Telecommunications, Cloud Computing, Co-location, VoIP, Solution Selling, Unified Communications, Hosted Services, Direct Sales, Telephony, IP, Ethernet, T1, Avaya, SIP, Selling, SaaS, Sales Process, PRI, Metro Ethernet, Long Distance, Salesforce.com, Sales, Personal Values, Strategic Planning, Business Strategy, Value Creation
Education
Daytona State College
Business, Management, Marketing, and Related Support Services
Ciena June 2012 - Present
Windstream Communications February 2012 - June 2012
Main Street Broadband June 2003 - January 2011
Teledon Solutions June 2010 - October 2010
Nortel Networks November 2000 - June 2001
Nortel Networks May 1999 - November 2000
Nortel Networks January 1998 - May 1999
Nortel Networks September 1996 - September 1997
Nortel Networks June 1994 - September 1996
Nortel Networks December 1988 - June 1994
Skills
DWDM, ROADM, Ethernet, LAN/WAN, IP, ATM, New Business Development, Account Management, Sales Engineering, Planning, Sales Management, Product Management, Strategic Planning, Customer Service, Problem Solving, Negotiation, Customer Relations, Troubleshooting, Testing, Microsoft Office, Excel, Word, Operating Systems, Windows, Unix, Cisco, Linux, Telecommunications, Telephony, Fiber Optics, T1, DSL, Access, Microsoft Excel, Project Planning, Cisco Technologies
Education
DeVry Institute of Technology 1980 — 1984
Bachelor of Science (BS), Electronic Engineering Technology
Xtek Partners, Inc. May 2015 - Present
Windstream Communications April 2012 - April 2015
Teleco Of Cleveland July 2011 - April 2012
Telegration, Inc. April 2011 - April 2012
Hometown Press February 2009 - March 2011
AT&T Global Services July 2000 - February 2009
AT&T January 2000 - January 2009
AT&T January 2000 - January 2003
Teleco of Cleveland January 1995 - January 2000
Skills
Networking, Microsoft Excel, Presenter, Negotiation, Sales Process, Forecasting, PowerPoint, Managed Services, Unified Communications, Solution Selling, VoIP, WAN, Telecommunications, Wireless, Call Center, MPLS, Direct Sales, Account Management, Sales, Sales Management, Strategy, Management, Avaya, Call Centers
Education
Cuyahoga Community College
Kent State University
Journalism
Kent State University
Journalism
Windstream Communications
Skills
Customer Service, Cloud Computing, Microsoft Office, Troubleshooting, Project Management, Windows, Windows Server, Team Building, Telecommunications, Leadership, Program Management, Active Directory, System Administration, Team Leadership, SQL, Coaching, Strategic Planning, HTML
Education
Cuyahoga Community College
Windstream Communications January 2012 - Present
Evansville Vanderburgh School Corporation November 2010 - January 2012
Quality Network Solutions July 2010 - October 2010
US Army December 2003 - February 2005
Education
DePaul University 2007 — 2010
Bachelor of Science, Network Technology
Linköping University 2008 — 2009
Bachelor, Business Administration - International
Windstream Communications 2010 - May 2013
Iowa Telecom 2000 - 2009
Alpine Communications 1996 - 2000
West River Telecomminication 1985 - 1996
Skills
MPLS, Telecommunications, Project Management, ATM networks, Network Design, Provisioning, DSL, Co-location, T1, FTTT, DWDM, Ethernet, VoIP, Metro Ethernet, IP, Optical Fiber, Networking, Managed Services
Education
Dickinson State University
BA, Math, Science
Windstream Communications March 1996 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Budgets, Facilities Management, Accounts Payable
Education
Cuyahoga Community College 1987 — 1988
Business
Windstream Communications April 2002 - Present
Windstream Communications 2002 - 2014
Skills
Co-location, Long Distance, PRI, Solution Selling, SIP Trunking, Managed Services, Unified Communications, Hosted Services, Direct Sales, MPLS, T1, Private Line, Telecommunications, Account Management, VoIP, Call Centers
Education
Dana College 1976 — 1978
Bachelor of Science (BS), Social Sciences
Waldorf College 1974 — 1976
Associate of Arts (AA), Social Sciences
Windstream Communications January 2012 - Present
The T1 Company August 2011 - October 2012
MCPC Computer Products and Consulting April 2007 - April 2009
IP Comm April 2007 - April 2009
Skills
CCNA, Networking, Information Technology, Cisco Routers, VPN, Switches, Troubleshooting, Hardware, VoIP, Network+, A+ Certified, CCNP Certified
Education
Cuyahoga Community College 2010 — 2012
CCNP, VoIP, Networking, and LAN/WAN Management/Manager
Windstream Communications October 2013 - Present
Level 3 Communications January 2012 - October 2013
Level 3 Communications October 2011 - January 2012
Global Crossing January 2010 - September 2011
Global Crossing January 2005 - December 2009
Global Crossing January 2000 - December 2004
Skills
Infinera, Cyan Z Series, SDH, DWDM, Ethernet, Computer Network..., IP, Fiber Optics, Optical Fiber, Telecommunications, WAN, T1, Networking, Network Design, VoIP, Troubleshooting, BGP, Network Engineering, Cisco Technologies, TDM, Provisioning, Routers, Telephony, LAN-WAN, Co-location, Frame Relay, Managed Services, Switches, Wireless, Metro, Metro Ethernet, Routing, Data Center, DS3, Broadband, SONET, Fiber, Network Operations, Cisco, Alcatel, Lucent, Hitachi, Cisco IOS, TCP/IP, Network Architecture, Transmission, OSPF, QoS, Cabling
Education
DeVry University Phoenix 1996 — 1999
BS CIS
Windstream Communications August 2011 - Present
Solaire Energy LLC January 2010 - Present
Cuyahoga Community College Food services consultant May 2011 - July 2011
State Senator Shirley Smiths' Office September 2009 - December 2009
Housing Maintenance University of Akron May 2009 - August 2009
Teleperformance August 2008 - April 2009
Debs Shops Inc May 2008 - July 2008
Skills
Accounts Payable, Accounts Receivable, Payroll
Education
The University of Akron 2008 — 2011
BSA, Accounting
The University of Akron 2008 — 2011
Bachelor of Science, Accounting; Accounting
Cuyahoga Community College
Lorain County Community College
Diebold August 2014 - Present
Diebold May 2014 - August 2014
Diebold September 2012 - May 2014
Diebold January 2012 - September 2012
The Boneyard Grill June 2006 - May 2010
Windstream Communications June 2008 - December 2008
Panera Bread Company September 2003 - June 2006
Skills
Customer Service, Troubleshooting, Microsoft Office, Customer Satisfaction, Call Center, Microsoft Excel, Computer Hardware, Networking, Outlook, Windows, Windows 7, Microsoft Word, PowerPoint, Technical Support, Time Management, XP
Education
DeVry University 2010 — 2014
DeVry University 2010 — 2014
Bachelor's degree, Network and Communications Management
Sinclair Research Center, LLC October 2013 - Present
Windstream Communications September 2011 - October 2013
Windstream Communications February 2011 - September 2011
Windstream Communications October 2010 - February 2011
Skills
Cisco Technologies, Switches, T1, Telecommunications, VoIP, LAN-WAN
Education
DeVry University 2009 — 2012
Associates, Network Systems Administration
Windstream Communications July 1995 - 2012
Education
Dalton State College
Windstream Communications October 2011 - Present
Iowa Telecom July 2000 - December 2010
GTE June 1993 - July 2000
Education
Des Moines Area Community College 1984 — 1985
certificate, Telecomunications
Knoxville High School 1978 — 1982
Diploma
Windstream Communications Administrative AssistantHamilton Health Care SystemDecember 2013 - Present
Education
State University of West Georgia 1996 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Dalton State College 1993 — 1996
Associate's degree, Business Administration and Management, General
Dalton State College 2010 - 2014
Windstream Communications September 2007 - June 2013
Windstream Communitions/Alltel September 1996 - January 2013
Belk August 1995 - September 1996
Skills
Customer Service, Computer Proficiency, Sales, I have been trained to..., Windows-based programs..., I have completed the..., Teamwork, Leadership, Program Management, Team Building, Team Leadership, Account Management, Employee Training, Training, Networking, Sales Operations, Cold Calling, Management, Budgets, Call Centers, New Business Development, Inventory Management, Sales Management, Marketing, Software Documentation
Education
Dalton State College 2010 — 2014
Bachelor of Science (B.S.), Criminal Justice, A-B average
Dalton State College 1993 — 1995
Associate of Applied Science (Business Management), Business/Commerce, General
Platinum Technologies March 2013 - Present
Platinum Technologies July 2010 - March 2013
Platinum Technologies July 2009 - July 2010
Platinum Technologies April 2007 - July 2009
Windstream Communications July 2004 - April 2007
Alltel July 2001 - July 2004
Alltel September 1997 - July 2001
British Petroleum July 1995 - September 1997
British Petroleum December 1988 - July 1995
Skills
Management, Project Management, Business Strategy, Strategic Planning, Employee Management, Corporate Communications, Customer Service, Training, Teacher Training, Application Architecture, Application Lifecycle..., Business Development, Leadership, Business Analytics, Integration, Business Process..., Change Management, IT Management, Enterprise Systems, Cross-functional Team...
Education
Cuyahoga Community College 1992 — 1993
Kent State University 1990 — 1992
Windstream Communications January 2012 - Present
Dollar Time March 2009 - December 2011
Skills
Wireless Networking, Management, Customer Service, Customer Satisfaction, Customer Retention, Cooking, Web Design, Web Services, Search Engine Submission, Search Engine Ranking, SEO, Selling, Selling Skills, Stocking, Communication, Direct Sales
Education
DeVry Institute of Technology
yet to finish, Computer Games and Programming Skills
Windstream Communications
Education
DePaul University
Bachelor of Science (B.S.)