Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Windstream Communications June 2010 - Present
Iowa Telecom March 2000 - June 2010
Adecco January 1996 - February 2000
Wells Fargo Financial September 1994 - January 1996
Skills
Employee Relations, Onboarding, Talent Management, Succession Planning, HRIS, Talent Acquisition, Human Resources, Management, Recruiting, Training, Benefits Administration, Performance Management, Employee Benefits, HR Policies, Technical Recruiting, Deferred Compensation, Personnel Management, Customer Service, Applicant Tracking..., Interviews, Employee Engagement, Workforce Planning, Coaching, Employee Training, FMLA, New Hire Orientations, College Recruiting, Hiring, Labor Relations, Organizational...
Education
Simpson College 1991 — 1995
Management, Human Resources
IRG - Industry Retail Group December 2012 - Present
Windstream Communications September 2009 - December 2012
PAETEC November 2005 - September 2009
Skills
Call Centers, WAN, Network Design, Wireless, SIP
Education
Rutgers, The State University of New Jersey-Camden 2003 — 2005
Bachelor of Science, Business Management
Burlington County College 2000 — 2002
Associate of Science, Computer Science
Windstream September 2015 - Present
Windstream Communications March 2014 - August 2015
ADP April 2013 - March 2014
Windstream Communications June 2011 - April 2013
PAETEC June 2010 - June 2011
PAETEC June 2008 - June 2010
PAETEC July 2007 - June 2008
PAETEC April 2006 - June 2007
PAETEC April 2005 - April 2006
Skills
Telecommunications, Selling, VoIP, MPLS, SIP Trunking, Data Center, Managerial Experience, Network Operations, Network Design, Troubleshooting, Computer Network..., Direct Sales, WAN, Leadership, Managed Services, Unified Communications, Management, Co-location, Salesforce.com, Telephony, T1, Ethernet, Cloud Computing, Wireless, SIP, Call Centers, Solution Selling, IP, SaaS, Networking, Sales Process, LAN-WAN, Hosted Services, Cisco Technologies, Professional Services, Avaya, Channel Partners, Customer Retention, Metro Ethernet, Cold Calling, Sales Engineering, Sales
Education
Saint John Fisher College 2000 — 2003
Business Management
Slippery Rock University of Pennsylvania 1998 — 2000
Business Management
Honeoye Falls-Lima High School 1994 — 1998
IMS Consulting Group September 2014 - Present
Academy of Art University May 2014 - September 2014
Windstream Communications November 2012 - March 2014
Pacific Sales Kitchen and Bath August 2011 - October 2012
Best Buy September 2008 - August 2011
Loyola University January 2006 - June 2008
Skills
Customer Service, Management, Customer Satisfaction, Time Management, Administrative..., Event Planning, Office Management, Training, Research, Data Entry, New Hire Processes, New Hire Training, Employee Training, Microsoft Office, Salesforce.com, Microsoft Excel, Project Management, PowerPoint, Outlook, Microsoft Word, Inventory Management, Troubleshooting, Filing, Spreadsheets, Creative Problem Solving, Enthusiastic..., Sales Administration, Multiple Project..., Escalation Process, Executive Support, Multi Tasking, Expense Reports, Travel Arrangements, Supply Ordering, Administrative..., Problem Solving
Education
Loyola University New Orleans 2006 — 2008
Saint Mary's College of California 2005 — 2005
Windstream Communications December 2013 - Present
Cbeyond March 2013 - December 2013
Cbeyond April 2008 - April 2013
Cbeyond April 2008 - April 2010
Cbeyond January 2008 - March 2008
La Costa Mexican Food Restaurant January 2002 - October 2007
Skills
Solution Selling, Team Leadership, Sales Process, Direct Sales, Cold Calling, Sales Management, Account Management, Managed Services, Salesforce.com, Networking, Lead Generation, Leadership, New Business Development, Telecommunications, SaaS, Cloud Computing, B2B, Sales, Sales Operations, Selling
Education
San Jose State University 2005 — 2007
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, 3.93 GPA
TelAdvocate Communications March 2014 - Present
Office Automation, Inc. August 2013 - March 2014
Windstream Communications March 2004 - August 2013
Skills
Managed Services, Solution Selling, Unified Communications, VoIP, MPLS, Co-location, Telecommunications, Telephony, Direct Sales, SIP Trunking, Account Management, Wireless, Cold Calling, Metro Ethernet, Data Center, New Business Development, T1, SIP, Hosted Services, Ethernet, Long Distance, Sales Management, Channel Partners, Salesforce.com, Customer Retention, Professional Services, WAN, IP, Sales, PRI, Cloud Computing, Sales Operations, Call Centers, Selling, Sales Process
Education
University of Central Florida 1997 — 2001
Bachelor of Science (B.S.)
Seminole Community College
Associate of Arts (A.A.)
BNY Mellon May 2014 - Present
Windstream Communications December 2012 - May 2014
Windstream Communications (formerly Nuvox/FDN Communications) June 2010 - December 2012
Windstream Communications (formerly Nuvox/FDN Communications) October 2001 - July 2008
Skills
Salesforce.com, Direct Sales, Telecommunications, MPLS, SIP Trunking, WAN, Contact Centers, Managed Services, VoIP, Customer Retention, Employee Relations, Co-location, Wireless, IP, Call Center, Solution Selling, Cloud Computing, Sales Management, Telephony, Sales Operations, Strategic Partnerships, Call Centers, Hosted Services, Contract Negotiation, Return on Investment, Team Leadership, Account Management, DSL, T1, Metro Ethernet, Leadership, Selling, Unified Communications, Business Intelligence, Sales Process, SaaS, Cold Calling, Data Center, Long Distance, Networking, Professional Services, Channel Partners, SIP, Broadband, CRM, Network Design, Cisco Technologies, Ethernet, Enterprise Software, Internet Services
Education
University of Central Florida 2010 — 2013
Bachelor's degree, Finance, General, 3.03
Seminole State College of Florida 2008 — 2010
Associate of Arts (AA), Finance, General, 3.72
Windstream Communications August 1998 - Present
City of Concord, NC July 1994 - August 1998
Pike Electric Corporation May 1993 - June 1994
Skills
MPLS, VoIP, Telecommunications, IP, Ethernet, SIP, T1, Telephony, Switches
Education
Rowan-Cabarrus Community College 1991 — 1993
computer science
south rowan high school 1988 — 1990
Heights Advertising Agency September 2014 - Present
JeMaHa Creative February 2010 - Present
Windstream Communications October 2013 - October 2014
Dell SecureWorks December 2012 - October 2013
InterfaceFLOR 2005 - 2011
Skills
Marketing, Marketing Strategy, Advertising, Creative Strategy, Digital Marketing, Scriptwriting, Creative Writing, Relationship Management, Relationship Building, Business Development, Sales, Account Management, Sales Process, Sales Operations, Public Speaking, New Business Development, Leadership, Selling, Solution Selling, Budgets, Direct Sales, B2B, Customer Service, Security, Competitive Analysis, Cold Calling, Salesforce.com
Education
Rutgers University-New Brunswick 1992 — 1994
University of Connecticut 1989 — 1991
TomTom January 2015 - Present
Windstream Communications January 2014 - January 2015
Hello Direct September 2010 - December 2013
Blue Raven Technology November 2009 - June 2010
Blue Vase Marketing March 2009 - November 2009
Fulfillment, Print & Mail Solutions, Inc. March 2008 - December 2008
Skills
Account Management, Team Leadership, Business Development, Sales, Strategic Sales, Direct Sales, Selling Skills, Situational Sales..., GSA Contracting, Consumer Electronics, Telecommunications, GSA Schedules, Closing Business, Unified Communications, Salesforce.com, Bluetooth, Sales Management, Customer Retention, Channel Partners, Key Account Management, Deal Closure, Start-ups, CRM, Management, Customer Satisfaction, Sales Process, Solution Selling, Cloud Computing, VoIP, Product Management, Telephony, Managed Services, Wireless, Sales Operations, Strategic Partnerships, B2B, New Business Development, Lead Generation, Sales Presentations, Strategic Planning
Education
Salem State College 2000 — 2004
Graphic Design
CenturyLink Business Technology Solutions June 2014 - Present
Sprint September 2013 - June 2014
Windstream Communications August 2012 - September 2013
Earthlink Business June 2011 - January 2012
Verizon Wireless November 2007 - March 2011
Yellow Book USA January 2006 - October 2007
Keefe Real Estate February 2005 - January 2006
Coldwell Banker Brenizer March 2003 - February 2005
Skills
Selling, VoIP, Managed Services, Data Center, B2B, MPLS, Networking, IP, New Business Development, Disaster Recovery, Cisco Technologies, Sales, Network Security, Wireless, Telecommunications, Customer Retention, Unified Communications, Direct Sales, Co-location, SIP Trunking, T1, Security, SaaS, Cloud Computing, Account Management
Education
University of Wisconsin 1998 — 2001
South Dakota State University 1996 — 1997
Imaging Concepts October 2013 - Present
Windstream Communications April 2013 - August 2013
Ricoh Americas Corporation July 2012 - April 2013
Comcast May 2011 - July 2012
Les Olson Company May 2004 - June 2011
Skills
Sales Management, Salesforce.com, Sales Process, Account Management, Direct Sales, Cloud Computing, Sales Operations, New Business Development, Solution Selling, Competitive Analysis, Contract Negotiation, Customer Retention, Customer Service, Managed Services, Marketing, Sales, Team Leadership, Data Center, Cold Calling, CRM, Team Building, Selling, MPLS, Security, Sales Presentations, Forecasting, B2B, Strategic Partnerships, SaaS, Professional Services, Management, Lead Generation, Customer Satisfaction, Channel Partners, IP, Business Development, Product Marketing, Enterprise Software, Telecommunications
Education
Salt Lake Community College
Windstream Communications February 2010 - December 2014
NuVox Communications March 1999 - February 2010
Brooks Fiber Properties February 1996 - January 1999
MCI Communication Corp December 1987 - February 1996
Skills
Telecommunications, Contract Negotiation, Corporate Law, Legal Writing, Legal Research, IP, Corporate Governance, VoIP, Litigation, Telephony, Regulatory Affairs
Education
Saint Louis University School of Law 1975 — 1978
JD
Saint Louis University 1972 — 1975
Bachelor's Degree, Political Science and Government, 3.5 GPA
Windstream Communications February 2010 - June 2015
NuVox (acquired by Windstream) December 2007 - January 2010
Cavalier Telephone (now part of Windstream Communications) January 2006 - November 2007
Network Telephone Corporation (Acquired by Cavalier Telephone) December 2000 - December 2005
Skills
Telecommunications, VoIP, Cloud Computing, MPLS, Co-location, Sales, Managed Services, Solution Selling, Business Development, Telephony, Ethernet, Account Management, Cold Calling, Direct Sales, Sales Operations, Hosted Services, Network Security, T1, WAN, Hunter, MPLS Networking, Managed Security..., Funnel Management, IP PBX, Miller-Heiman Strategic..., SIP Trunking, Qualifying Prospects, Sales Prospecting, Business Networking, Quota Achievement, New Business Development, Data Center, Problem Solving, Contract Negotiation, Organization Skills
Education
Shippensburg University of Pennsylvania
BSBA, Marketing
Chili's January 2011 - January 2012
Windstream Communications January 2008 - September 2010
Romano's Macaroni Grill January 2007 - March 2008
Applebee's August 2001 - January 2007
Skills
Cost Control, Employee Training, Management, Employee Files, Inventory Management, PnL Management, Customer Satisfaction, Conflict Resolution, Driving Sales..., Adapt Quickly to Change, Purchasing, Payroll Analysis, Schedules, Quality Control
Education
University of North Carolina at Greensboro 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
South Piedmont Community College 1999 — 2002
Associate of Arts (AA), College Transfer
Bunzl Distribution NA January 2015 - April 2015
Express Scripts October 2014 - December 2014
Windstream Communications November 2013 - January 2014
CIGNA Healthcare August 2011 - August 2013
Wells Fargo Advisors December 2010 - February 2011
AT&T August 2009 - September 2010
Todays Staffing April 2007 - June 2009
Spherion Professional Services July 2006 - August 2007
Quik Cash November 2005 - June 2006
UPS May 2002 - November 2005
Skills
Customer Service, Troubleshooting, Computer Hardware, Access, Outlook, Computer Software, Medical Terminology, Management, Technical Support, Sales, Human Resources, Program Management, Security, Analysis, Networking
Education
Saint Louis University 2011 — 2014
Bachelor of Applied Science (BASc), Computer Science
St. Louis Community College 2005 — 2007
Associates Degree of Arts, Computer Science
Upward Bound 1995 — 1998
Certificate of Completion, Advanced HS Studied
Brentwood HIgh School 1994 — 1998
HS Diploma, College Prep
ComReli/NEOS Technology Group February 2010 - Present
Scholastic Book Fairs February 2015 - Present
Windstream Communications September 2013 - November 2014
PAETEC November 2007 - January 2010
AT&T July 2006 - October 2007
BellSouth June 1998 - July 2006
Skills
Technology Needs..., Writing, Proposal Writing, Technology Management, Technology Integration, Converged Communications, Hosted Services, Cloud Applications, Data, Voice & Data Convergence, Internet Recruiting, Network Design, B2B, Sales Management, Sales, Information Technology, Proofreading, Drawing, Painting, Microsoft Office, Microsoft Excel, Microsoft Word, Seibel, Adobe Acrobat, Adobe Creative Suite, Presentations, Sales Operations, Sales Presentations, Project Management, Project Planning, Event Planning, Account Management, Web Content, Web Conferences, Marketing, Market Research, Business Analysis, Consulting, E-Learning, IP, Internet, Key Account Development, Social Media, Negotiation, New Business Development, Contract Negotiation, Networking, Disaster Recovery, Strategic Planning, Unified Communications
Education
Samford University 1987 — 1992
BA, English
Lee Scott Academy 1985 — 1987
Hish School Advanced College Prep Diploma with Honors
Windstream Communications March 2004 - Present
Windstream Communications March 2004 - Present
HighwayStar Garage 2011 - 2015
Honda/Joe Jerley September 2004 - December 2005
Convergys for SBC internet services October 2004 - March 2005
1 October 2001 - March 2004
Convergys August 2001 - February 2004
Skills
Troubleshooting, Cisco Routers, DSL, Network Administration, VoIP, Microsoft Office, Internet Troubleshooting, Mac OS X, Cisco Routing &..., Juniper Switches, Microsoft Exchange, Email Clients, Network Architecture, Wireless Security, Wireless Networking, Home Networking, Internet Security, Cisco IOS, Routing, Technical Support, redback networks, Email Hosting, Networking Software, Cisco VoIP, Cisco Certified, Routing Protocols, Dynamic Routing, Printers, Cisco Networking, 65 words per minutes, MPLS, Networking, Management, Data Center, Routers, VPN, Cisco Technologies
Education
Apopka High School 1998 — 2001
Apopka High School
New Horizons School
Seminole State College of Florida
Windstream Communications September 2012 - Present
Windstream Communications May 2009 - September 2012
Integra Telecom November 2007 - May 2009
Americom 2006 - 2006
XO Communications 2003 - 2005
Dana Orthodontics 2003 - 2003
Broadwing Communications 2000 - 2002
Skills
VoIP, MPLS, Telephony, T1, Co-location, Account Management, Cloud Computing, Telecommunications, Networking, SIP, Solution Selling, Sales, Wireless, Ethernet, Managed Services, Unified Communications, Call Centers, SIP Trunking, Selling, Direct Sales, Long Distance, WAN, Metro Ethernet, Hosted Services, Data Center, IP, PRI, LAN-WAN, Internet Services, Optical Fiber, Video Conferencing, Broadband, Avaya, DSL, Sales Engineering, Network Design, Frame Relay
Education
Salt Lake Community College 1997 — 1998
Not completed, General Education
Taylorsville High School 1994 — 1997
SA Consumer Products, Inc. November 2014 - Present
Xerox August 2013 - November 2014
Verizon Wireless November 2012 - August 2013
Windstream Communications May 2010 - June 2012
WINDSTREAM COMMUNICATIONS / PAETEC COMMUNICATIONS May 2010 - June 2012
PAETEC June 2009 - May 2010
PAETEC COMMUNICATIONS June 2009 - May 2010
PAETEC COMMUNICATIONS June 2008 - July 2009
PAETEC June 2008 - June 2009
Skills
Telecommunications, Quality Assurance..., Inbound Call Center, Call Monitoring, Email Monitoring, "Witness"- Call..., "Emailtopia"- Email..., World Class Customer..., Phone Etiquette, Communication Training, Business Performance..., Performance Measurement, Committed to..., Employee of the Year, Constructive Feedback, Trend Analysis, Grammar, Mentoring New Hires, New Hire Training, Process Improvement, Work Well Independently, Exceeding Expectations, Organization, Priority Setting, Highly detail oriented, Multi Tasking, Work well without..., Business Communications, Time Management, Ad Hoc Reporting, Microsoft Office, Works well with people, Learning Quickly, Dedicated to work, Information Seeking, Personal Development, Friendly Demeanor, Reliable, Enthusiasm to learn, Open to feedback and..., Call Centers, Customer Service, Customer Satisfaction, Management
Education
Siena College 2000 — 2004
Bachelor of Arts, English Language and Literature, General
Fairport High School 1996 — 2000
Fairport High School Outstanding Senior-Chosen by the Monroe County Council of School Superintendents
Frontier Communications July 2015 - Present
Frontier Communications January 2015 - Present
EarthLink Business October 2013 - January 2015
Windstream Communications December 2011 - October 2013
PAETEC Corporation August 2010 - December 2011
PAETEC Communications August 2010 - December 2011
PAETEC December 2008 - August 2010
PAETEC December 2008 - August 2010
PAETEC March 2007 - December 2008
PAETEC January 2005 - March 2007
Skills
VoIP, Management, Networking, Project Management, Leadership, Switches, Pre-sales, Service Delivery, Network Engineering, Business Process, Routing, Customer Satisfaction, Sales, System Deployment, Sales Management, Technical Support, Optical Fiber, Marketing, Telecommunications, MPLS, Managed Services
Education
Rochester Institute of Technology
Sherwin-Williams Paints November 2012 - Present
AlliedBarton Security Services May 2012 - November 2013
AlliedBarton Security Services May 2012 - December 2012
Windstream Communications June 2010 - March 2012
JPMorgan Chase Bank May 2005 - March 2010
Au Bon Pain Bakery Cafe December 2003 - March 2005
Skills
Microsoft Office, Telecommunications, Sales Management, Food Service, Food Safety, Call Center, Account Management, Customer Retention, Customer Service, Leadership, Sales, Training, Interviews, Hiring, Payroll, Customer Satisfaction, CRM
Education
South Carolina State University 2001 — 2003
Business, Management, Marketing, and Related Support Services
Martin Van Buren High School
High School Diploma
Windstream Communications 2010 - Present
EnergyWatch 2008 - 2010
Client Instant Access 2004 - 2007
Skills
Building new..., Evaluating talent, Launching new products, Next step growth..., Business Reorganizations, All sales distribution..., Contract Negotiation, Sales, Distribution Strategies, Marketing, Direct Sales, Salesforce.com, CRM, Business, Sales Process, Product Launch, Leadership, Customer Satisfaction, Strategic Partnerships, Management, Selling, Marketing Strategy, Executive Management, Telecommunications, Solution Selling, Strategy, Start-ups, Managed Services, Business Development, New Business Development, Wireless, SaaS, Data Center, Sales Management
Education
Rutgers University-New Brunswick 1986 — 1989
BS, Business / Economics
Rosetta March 2015 - Present
Sapient Global Markets July 2014 - March 2015
White House Black Market October 2013 - April 2014
Scripps Networks Interactive Inc. May 2013 - September 2013
Scripps Networks Interactive August 2012 - December 2012
Rochester Institute of Technology August 2011 - November 2012
Windstream Communications January 2010 - August 2010
Panera Bread August 2008 - November 2008
Skills
HTML, HTML 5, CSS, JavaScript, CSS3, jQuery, Microsoft Office, Photoshop, Illustrator, InDesign, AngularJS, JSON, AJAX, Node.js, HootSuite, Google Analytics, Adobe Social, XML, ActionScript, PowerPoint, WordPress, MySQL, Flash Animation, C#, Visual Studio, Adobe Creative Suite, handlebars
Education
Rochester Institute of Technology 2010 — 2014
Bachelor's Degree, New Media Interactive Development, summa cum laude
Bright House Networks June 2014 - Present
Windstream Communications March 2011 - Present
Integra Telecom May 2008 - January 2011
Equilliance 2004 - 2008
Skills
Telecommunications, Co-location, SIP Trunking, VOIP PBX, MPLS, Cloud Computing, Hosted Services, Managed Services, DS3, VoIP, Unified Communications, T1, Solution Selling, WAN, Telephony, Internet Services, Private Line, PRI, Long Distance, Metro Ethernet, Ethernet, Direct Sales, Sales Engineering, Wireless, LAN-WAN, SaaS, IP, Optical Fiber, Sales
Education
Santa Barbara City College 1979 — 1981
English Literature & History
Florida Junior College - Jacksonville, FL 1976 — 1978
English Literature & History
Xerox May 2014 - Present
Anson High School 2012 - 2013
Charlotte-Mecklenburg Schools 2011 - 2012
Allstate 2010 - 2011
U.S. Census Bureau 2010 - 2010
Windstream Communications 2008 - 2009
Western & Southern Financial Group 2006 - 2007
Union County Public Schools 2004 - 2005
Skills
Sales, Teaching, Staff Development, Curriculum Design, Curriculum Development, Tutoring, Public Speaking, Instructional Design, Coaching, Higher Education, E-Learning, Research, Microsoft Office, Training, Technology Integration
Education
Wingate University 2001 — 2003
Bachelor of Arts (B.A.), History
South Piedmont Community College 1999 — 2001
Forest Hills
Windstream Communications June 2010 - Present
CIMCO Communications December 2007 - June 2010
Yellowbook January 2006 - December 2007
United States Marine Corps January 2002 - December 2005
Skills
Data Center, MPLS, VoIP, New Business Development, Co-location, Wireless, Managed Services, Cloud Computing, SIP, Telephony, Sales Operations, Voice & Data Convergence, SIP Trunking
Education
Roosevelt University 2010 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
United States Marine Corps 2002 — 2003
Tactical Data Systems Equipment Repair Course
James B. Conant High School 1998 — 2001
Highmark Inc. April 2015 - Present
Highmark April 2014 - Present
Highmark January 2013 - April 2014
Windstream Communications September 2008 - January 2013
US Steel January 2007 - September 2008
US Steel January 2005 - January 2007
Allegheny Energy May 2004 - January 2005
Skills
Auditing, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Accounting, Process Improvement, Accounts Receivable, Finance, Financial Analysis, Budgets, Software Documentation, Analysis, Payroll, Visio, Inventory Management, Budgeting, Attention To Detail, SSAE 16, Medicare Part D, Management, Leadership
Education
Saint Vincent College 2000 — 2004
BS, Accounting
Long View Systems December 2014 - Present
Future Com August 2013 - December 2014
Windstream Communications September 2012 - August 2013
CenturyLink Business November 2011 - July 2012
tw telecom, inc. October 2010 - November 2011
Commend Consulting December 2003 - March 2008
Verizon April 2003 - April 2007
AT&T 2000 - 2003
Skills
Cisco Certified Sales..., Miller-Heiman Strategic..., Cetified Savvis Cloud..., Managed Services, Data Center, Cloud Computing, Wireless, Enterprise Software, Cisco Technologies, Networking, New Business Development, Leadership, Sales, Integration, Co-location, MPLS, Broadband, Unified Communications, SIP Trunking, VoIP, Ethernet, Telephony, Hosted Services, SaaS, Solution Selling, SIP, Network Architecture, Telecommunications, IP, Security, Professional Services, Strategic Partnerships, Network Design, Network Security, Strategy
Education
Sam Houston State University 1985 — 1987
Comcast Business August 2013 - Present
Weichert Realtors December 2011 - Present
Secure Path Networks October 2012 - July 2013
Windstream Communications December 2011 - August 2012
PAETEC April 2011 - December 2011
PAETEC February 2005 - April 2011
PAETEC June 2001 - February 2005
PAETEC September 1999 - June 2001
Kinney Shoe Corp 1988 - 1999
Skills
Co-location, Managed Services, SIP Trunking, MPLS, Telecommunications, Sales Management, Solution Selling, VoIP, Hosted Services, Account Management, Direct Sales, Sales, Unified Communications, Customer Retention, Internet Services, T1, Long Distance, Data Center, Telephony, Selling, Ethernet, IP, Management, Leadership, Professional Services, Channel Partners, Networking, Customer Satisfaction, Salesforce.com, SaaS, Cloud Computing, Business Strategy, Wireless, Sales Operations, Call Centers, Team Leadership, SIP, Forecasting, Strategic Partnerships, Sales Process, WAN, Vendor Management, Recruiting, Avaya, Video Conferencing, Optical Fiber, Cold Calling, Broadband, Mobile Devices, Sales Engineering
Education
Rutgers, The State University of New Jersey-New Brunswick 1991 — 1995
BA, Communication
Athena Grill January 2014 - Present
XO Communications June 2012 - August 2013
Windstream Communications September 2011 - June 2012
Verizon Business June 2008 - July 2011
Countrywide Bank July 2004 - June 2008
RSA The Security Division of EMC 2002 - 2004
Skills
MPLS, Cloud Computing, Co-location, Account Management, Solution Selling, SaaS, Hosted Services, Virtualization, Content Delivery, Management, TDM, Ethernet, Data Center, Call Centers, Enterprise Software, Salesforce.com, WAN, Managed Services, Professional Services, Selling, Channel Partners, VoIP, Sales, Security, Direct Sales, SIP, Cross-functional Team..., VPLS, Networking, BGP, Unified Communications, Strategic Partnerships, SDH, Shotokan Karate, Telecommunications
Education
San Francisco State University 1998 — 2001
BS Business Administration, Marketing
ANXeBusiness October 2014 - Present
123.Net February 2012 - October 2014
Windstream Communications December 2010 - January 2012
Jenison Athletic Boosters May 2008 - May 2011
First Communications January 2008 - September 2010
Cavalier October 2007 - January 2008
Cavalier January 2006 - October 2007
LDMI, A Talk America Company August 1997 - January 2006
Vistoria's Secret August 1992 - August 1997
Skills
Direct Sales, Co-location, SIP Trunking, PRI, Managed Services, MPLS, Telecommunications, Sales Management, Solution Selling, VoIP, T1, DS3, Sales, Telephony, Sales Operations, Selling, Sales Engineering, Management, Hosted Services, B2B, Optical Fiber, Unified Communications, Metro Ethernet, Internet Services, Carriers, Long Distance, Strategy, Channel Partners, Cloud Computing, Sales Process, TDM, Channel Sales, Data Center, SIP, Wireless, Leadership, Ethernet, Project Management, SaaS, Broadband, Fiber Optics, WiMAX, IP, WAN, Network Design, Call Centers, Sales Rep Training, Strategic Partnerships
Education
Saginaw Valley State University 1982 — 1984
St Stephens High School
PhoneAmerica Corp. December 2014 - Present
Windstream Communications November 2013 - August 2014
SuperMedia LLC September 2012 - October 2013
Comcast Cable October 2009 - August 2012
Comcast Cable February 2001 - February 2009
C-COR 1999 - 2000
Skills
Sales, Salesforce.com, Direct Sales, Cold Calling, Customer Retention, E-commerce, Sales Operations, Lead Generation, B2B, Selling, Social Media, Sales Process, Strategic Partnerships, Sales Presentations, Telecommunications, Solution Selling, New Business Development
Education
Saint Vincent College 1994 — 1995
Environmental Studies
Frazier High School 1990 — 1994
eBay Inc July 2013 - Present
Rochester Institute of Technology September 2012 - November 2012
Rochester Institute of Technology August 2010 - November 2012
Windstream Communications November 2011 - May 2012
Infosys Technologies Ltd July 2008 - June 2010
Skills
Core Java, Unix Shell Scripting, Python, Linux (Ubuntu, RedHat), Databases, Oracle 10g/11g, PL/SQL, UNIX (IBM AIX, HP-UX), Agile Project Management, Scrum, Mercurial, Tortoise SVN, Performance Analysis, Performance Improvement, Performance Tuning, Pair Programming
Education
Rochester Institute of Technology 2010 — 2012
Master of Science (M.S.), Computer Science
Shivaji University 2004 — 2008
Bachelor of Engineering, Computer Science and Engineering
Effecture, LLC May 2015 - Present
Finger Lakes Technologies Group May 2012 - April 2015
Windstream Communications June 2011 - May 2012
PAETEC June 2007 - June 2011
PPL Corporation January 2006 - July 2006
Constellation Energy September 2005 - December 2005
Skills
BGP, Cisco IOS, MPLS VPN, ISIS, Cisco Routers, Adtran, Tellabs 1150, Cisco ASR9k, Cisco IOS XR, Cisco 7600, Calix E7, MPLS, Cisco Technologies, LAN-WAN, QOS, IOS-XR, VRF, ASR9K, QoS, IP, Routers, Ethernet
Education
Rochester Institute of Technology 2001 — 2006
Bachelors of Science, Information Technology
Guilderland Central High
Windstream Communications March 2012 - Present
Summit Financial Resources, Inc. November 2008 - March 2012
Verizon Business December 2000 - October 2008
Skills
T1, Solution Selling, Telephony, Unified Communications, Direct Sales, Managed Services, Telecommunications, MPLS, VoIP, Account Management, Wireless, Cold Calling
Education
Saint Leo University 1984 — 1988
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Indian Hills High School 1980 — 1984
Windstream Communications October 2008 - Present
PAETEC June 2007 - October 2008
PAETEC March 2005 - June 2007
PAETEC March 2001 - March 2005
FairPoint Communications August 2000 - March 2001
Verizon Business October 1998 - July 2000
AT&T March 1996 - October 1998
Skills
Frame Relay, Internet, Ethernet, Session Border..., Edge, DNS, VoIP, Voice Mail, Voice Switching, SS7, Toll Free, ISDN, STP, SCP, Voice & Data Convergence, Voice Portal, MPLS VPN, SIP Trunking, Juniper Switches, Cisco Routers, PPP, Routing Protocols, Least Cost Routing, Dynamic Routing, Troubleshooting, MPLS, Computer Network..., T1
Education
Rogers State University 1998 — 1999
Psychology
Windstream Communications May 2014 - Present
Windstream April 2013 - May 2014
Windstream Communications June 2007 - April 2013
Windstream April 2004 - June 2007
Pinnacle Technology Advisors January 2000 - April 2004
Satellink Communications February 1998 - January 2000
MCI Corporation April 1992 - February 1998
Aetna September 1982 - April 1992
Skills
Sales Process, Sales Management, Direct Sales, Marketing Strategy, Strategic Planning, Sales, Account Management, Strategy, Business Development, Management, Sales Operations, Corporate Branding, Wireless, Business Planning, B2B, Team Building, Leadership, Managed Services, Cloud Computing, Solution Selling, Training
Education
Rutgers University-New Brunswick 1978 — 1982
BA, Business Admin / Computer Science
firstPRO May 2015 - Present
Mondo April 2014 - April 2015
Verizon February 2013 - April 2014
Windstream Communications May 2008 - February 2013
PAETEC November 2006 - May 2008
PAETEC January 2004 - November 2007
Line Systems Inc January 2002 - December 2003
CTC Communications July 2000 - April 2001
Allegis Group June 1999 - April 2000
Skills
Telecommunications, Management, Account Management, VoIP, Cisco Technologies, Sales, Customer Service, Training, Routers, T1, Unified Communications, Microsoft Office, Managed Services, SIP Trunking, MPLS, Human Resources, New Business Development, Data Center, Analysis, Computer Hardware, Recruiting, Cloud Computing, Information Technology, Telephony, Networking, Vendor Management, Business Development, Leadership, Solution Selling, Project Management, Technical Recruiting, Temporary Placement, Marketing, Cold Calling, Direct Sales, Interviews, IP, Databases, Sales Process, Consulting, Wireless, Talent Acquisition, Sourcing, Contract Recruitment, Sales Management, Business Intelligence, Professional Services, Ethernet, Team Leadership, Internet Recruiting
Education
Saint Joseph's University 1994 — 1998
Calero Software January 2014 - Present
Windstream Communications December 2011 - January 2014
PAETEC April 2008 - December 2011
PAETEC February 2001 - April 2008
Veramark Technologies November 1999 - June 2000
Frontier Cellular - Now Verizon Wireless 1994 - 1999
Frontier Cellular 1994 - 1997
Detection Systems 1993 - 1994
Skills
Troubleshooting, Training, Customer Service, Computer Hardware, Management, SQL, Software Documentation, Vendor Management, Sales, Networking, Databases, Technical Support, Telecommunications, Switches, Call Centers
Education
Rochester Institute of Technology 1996 — 1998
Computer Science
Wayne High School 1983 — 1985
Comcast June 2011 - Present
Happily Married! March 2003 - Present
TelePacific Communications February 2005 - June 2011
Windstream Communications August 2009 - March 2010
TelePacific Communications February 2005 - August 2009
XO Communications 2000 - 2003
Winstar Communications January 1997 - April 2000
White County, GA May 1992 - December 1996
City of Stockton, Ca 1980 - 1992
Skills
Cloud Computing, Co-location, Sales Management, VoIP, Telecommunications, Unified Communications, Managed Services, Solution Selling, New Business Development, Start-ups, Account Management, SaaS, Direct Sales, MPLS, SIP Trunking, Telephony, Channel, PRI, Sales, Program Management, Networking, B2B, Strategy, Team Building, Professional Services, Enterprise Software, IP, Leadership, Sales Operations, Channel Partners, Management, Disaster Recovery, Training, Data Center, Wireless, Call Centers, Customer Retention, Marketing, Sales Process
Education
San Joaquin Delta College 1978 — 1980
Louis Klass LLC October 2012 - Present
Windstream Communications November 2011 - August 2012
Berman Larson Kane December 2010 - November 2011
RCHM,Inc 2003 - December 2010
Dow-Tech and associates January 2000 - December 2002
Education
University of South Florida 1980 — 1984
Rowan University 1979 — 1983
Roger Williams University 1979 — 1981
Nanuet
Calero Software December 2013 - Present
Windstream Communications December 2011 - December 2013
PAETEC June 2011 - December 2011
Rochester Business Journal January 2011 - May 2011
Artpark June 2006 - August 2009
Rochester Institute of Technology August 2007 - June 2009
Skills
Marketing, Customer Service, Social Media, Sales, Microsoft Office, Account Management, Social Media Marketing, Advertising, Microsoft Excel, Direct Sales, Telecommunications, Managed Services, Solution Selling, Team Leadership, Sales Operations, Project Planning, Sales Process
Education
Rochester Institute of Technology 2006 — 2011
Bachelors, Marketing, Finance
Rochester Institute of Technology 2006 — 2011
Bachelor of Science, Marketing/Finance
Comcast Business January 2014 - Present
Windstream Communications October 2012 - January 2014
XO Communications October 2011 - October 2012
Broadview Networks, Inc. September 2010 - October 2011
One Communications, Inc. (now EarthLink) July 2007 - August 2010
A.T.&T. Premier Partner Linkscomm September 2005 - June 2007
Sprint January 2003 - January 2005
Qwest Communications (now CenturyLink) 2004 - 2005
Intermedia Communications / MCI Worldcom January 1997 - December 2002
Sprint March 1994 - July 1996
Skills
Cloud Computing, Managed Services, VoIP, Hosted Services, Data Center, New Business Development, SIP, Information Technology, Business Development, Product Management, Telecommunications, Networking, Co-location, Software Development, MPLS, WAN, Security, Product Marketing, Solution Selling, SaaS, Wireless, Cloud Security, Unified Communications, Telephony, SIP Trunking, Channel Partners, Professional Services, Infrastructure, C Level Selling, Consultative Selling..., Infrastructure As A..., MPLS Networking, Ethernet over Copper, Metro Ethernet, Fiber Optic Networks, VPLS, Cable Networks, DWDM, Microsoft Excel, Salesforce.com, Direct Sales, Sales Process, Sales Funnels, Cold Calling Experience
Education
Rutgers University School of Business 1987 — 1989
BA/CIS, MBA Program
Rutgers, The State University of New Jersey-Camden 1983 — 1987
BA/CIS, Computer Information Systems
Gateway Regional High School
Windstream Communications August 2013 - Present
Windstream Communications 2012 - 2013
PAETEC, now part of Windstream Communications January 2011 - June 2012
PAETEC Communications, Inc February 2008 - January 2011
PAETEC Communications, Inc October 2006 - February 2008
Rochester Institute of Technology August 2001 - October 2006
Bausch & Lomb June 2000 - September 2000
Dialogic, an Intel Company March 1999 - December 1999
Skills
MPLS, VoIP, SIP, Ethernet, Telecommunications, IP, BGP, Network Design, QoS, Switches, Telephony, Networking, SIP Trunking, MPLS VPN, LAN-WAN, Routers, VPN
Education
Rochester Institute of Technology 1995 — 2001
Bachelor of Science, Telecommunications Engineering Technology
Rochester Institute of Technology
Associate of Applied Science; Masters of Science, Electrical Technology; Telecommunications Engineering Technology
Gina Lento March 2014 - Present
Gina Lento's Art January 1977 - Present
Windstream Communications December 2011 - March 2014
PAETEC COMMUNICATIONS, Inc June 2000 - December 2011
PAETEC May 1999 - June 2000
Skills
Telecommunications..., Metasolv M6, Circuit Design, Pastel, Landscape Painting, Sketching, Fine Art, Art Journaling, Drawing, Illustration, Painting, Studio Art, Art, Art Education, Watercolor
Education
Rosemont College 1981 — 1985
Bachelors of Art, Fine Art
Philadelphia High School for Girls 1977 — 1981
High School Diploma, Fine/Studio Arts, General, 12
Windstream Communications August 2006 - Present
Quinco Electrical January 2010 - August 2010
Education
Seminole State College of Florida 2009 — 2011
FiberLight, LLC January 2014 - Present
Windstream Communications August 2012 - December 2013
Peak 10 June 2010 - July 2011
Telefonica July 2005 - March 2010
Siemens Enterprise Communications April 2004 - August 2005
Nortel Networks May 1995 - April 2002
Skills
Data Center, Storage, Channel, Managed Services, Telecommunications, Virtualization, New Business Development, Business Continuity, VoIP, Unified Communications, Disaster Recovery, Information Technology, Selling, IP, Strategic Planning, Professional Services, SaaS, MPLS, Solution Selling, High Availability, Business Intelligence, ITIL, Cloud Computing, Direct Sales, Sales, Security, Call Centers, Co-location
Education
Seton Hall University 1982 — 1986
BS, Industrial Relations & Minor: Marketing
Dow Jones March 2015 - Present
21st Century Fox June 2013 - Present
News Corporation April 2011 - Present
Dow Jones April 2008 - April 2011
National Grid October 2008 - January 2009
Windstream Communications May 2007 - September 2007
Skills
Servers, VMware, Troubleshooting, Technical Support, Microsoft Exchange, Help Desk Support, Networking, Hardware, Blackberry, Computer Hardware, Disaster Recovery, Laptops, Norton Ghost, Citrix, Printers, Lotus Notes, Windows Server, VMware ESX, OS X, System Administration, Active Directory, DNS, VPN, Windows 7, Desktop Computers, Dell Computers, Microsoft Office, Cisco Technologies, Customer Service, Windows XP, iPhone, Windows
Education
Seton Hall University 2004 — 2005
Computer Science
Interstate Mechanical Contractors, Inc. April 2015 - Present
Comcast Cable June 2013 - May 2015
Windstream Communications February 2011 - June 2013
Earthlink Business formerly Deltacom September 2009 - January 2011
NuVox Telecom October 2008 - September 2009
Palombi Realty October 2005 - December 2007
Weichert Realtors Hallmark Properties June 2002 - October 2005
Ryder Logistics & Transportation 1986 - 1993
Ryder Transportation 1986 - 1990
Skills
Telecommunications, Consultative Selling, Account Management, Sales Management, Cold Calling, New Business Development, B2B, Contract Negotiations, Sales Process, Direct Sales, Customer Relations, Selling, Contract Negotiation, Cloud Computing, Solution Selling, Managed Services, VoIP, T1, PRI, POTS, Dark Fiber, Sales, Customer Service, Leadership, Marketing, Co-location, Salesforce.com, Training, SIP Trunking, MPLS, Unified Communications, Sales Operations, Networking, Management, Call Centers, Telephony, Wireless, SaaS, Customer Retention, Sales Presentations, Strategic Partnerships, Long Distance, Hosted Services, Lead Generation, CRM, Ethernet, Channel Partners, Data Center, Professional Services, Business Development
Education
Rowan College at Burlington County 1981 — 1983
Palmyra 1977 — 1981
High School Diploma, Business
Windstream Communications January 2013 - Present
Vemma 2006 - Present
TEKsystems January 2013 - July 2014
DukeNet Communications September 2011 - January 2013
Alliance of Professionals & Consultants, Inc. (APC) September 2011 - January 2013
MASTEC July 2010 - September 2011
AFL Network Services June 2004 - June 2010
Alcatel-Lucent May 1996 - June 2004
Skills
Telecommunications, Wireless, Optical Fiber, Networking, Fiber Optics, VoIP, SDH, LTE, Troubleshooting, Ethernet, IP, DWDM, Cisco Technologies, Routing, Broadband, T1, Data Center, Network Engineering, Computer Network..., Optical Communications, LAN-WAN, Network Architecture, WAN, DSL, Metro Ethernet, Juniper, Switches, Wireless Networking, Telephony, Routers, Software Installation, Testing, Software Documentation, Integration, Technical Support, Network Design, MPLS, Cabling, Telecommunications..., Unified Communications, SIP, Managed Services, Network Administration, Project Management, TCP/IP, Vendor Management, Security, Juniper Technologies
Education
South Carolina State University 1988 — 1993
Bachelor of Science, Electrical Engineering Technology
Windstream Communications 2010 - Present
Windstream Communications 2010 - Present
Windstream Communications 2010 - Present
Red Ventures 2007 - 2010
Cablevision 2003 - 2007
Skills
Telecommunications, Managed Services, Solution Selling, VoIP, Cloud Computing, Salesforce.com, Data Center, Account Management, Strategy, Sales Process, Customer Retention, Networking, Call Centers, Sales, IP, Management, Unified Communications
Education
Rutgers University-New Brunswick 1994 — 1999
Bachelor of Science (B.S.), Computer Science
Windstream Communications 2012 - Present
AT&T 1994 - 2008
Skills
Avaya, VoIP, T1, Troubleshooting, Switches, LAN-WAN, Technical Support, Cabling, VPN, SIP, Servers, Telephony, IP, Ethernet, Software Installation, Routers, Avaya Technologies
Education
Saint Louis Community College-Florissant Valley 1989 — 1991
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Carolinas AGC May 2006 - Present
Windstream Communications May 2005 - May 2006
Skills
Customer Service, Microsoft Office, Contract Management, Microsoft Word, Microsoft Excel, Outlook, Teamwork, Telephone Skills, Construction, Project Planning, Budgets, Sales, Event Planning, Process Scheduler
Education
South Piedmont Community College
Business Administration
Windstream Communications October 2012 - Present
Windstream Communications June 2012 - October 2012
Windstream Communications December 2011 - June 2012
PAETEC Communications September 2008 - November 2011
PAETEC 2008 - November 2011
Windstream September 2008 - September 2008
Avaya September 1995 - September 2008
Lucent Technologies September 1995 - January 1999
Skills
MPLS, SIP Trunking, VoIP, T1, Co-location, Telephony, Ethernet, Unified Communications, SIP, Telecommunications, Managed Services, PRI, IP, Hosted Services, TDM, Avaya, Sales Engineering, WAN, Cisco Technologies, Voice & Data Convergence, Network Design, Frame Relay, Metro Ethernet, LAN-WAN, IP PBX, ISDN, Optical Fiber, MPLS VPN, Internet Services, QoS, DS3, DSL, DWDM, Switches, Broadband, Wireless, ATM networks, Fiber Optics, Voice Mail, Routing, Video Conferencing, Network Engineering, Routers, Data Center, Avaya Technologies
Education
Westminster College 1996 — 2000
Associates of Science, Computer Science; General Studies/Electrical Engineer
Westminster College 1995 — 1999
Bachelor of Science (B.S.), Computer Engineering
Salt Lake Community College 1992 — 1996
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Newspaper Industry March 2013 - August 2015
Hamilton Stephens Steele & Martin Law Firm September 2011 - September 2012
Bank of America October 2007 - August 2011
Windstream Communications June 2002 - September 2007
Randstad June 2000 - June 2002
Templeton & Associates January 1998 - June 2000
Rust Consulting January 1994 - September 1997
Skills
Employee Relations, Onboarding, Human Resources, Performance Management, Leadership, Legal Compliance, Talent Acquisition, FMLA, Personnel Management, Deferred Compensation, Employee Benefits, Benefits Administration, Recruiting, Management, Applicant Tracking..., Talent Management, Compensation, Employee Engagement, Leadership Development, Training, Coaching
Education
Focus on Future Leaders 2009 — 2009
Organizational Leadership
Slippery Rock University of Pennsylvania 1989 — 1993
B.S., Environmental Safety & Engineering
Windstream Communications June 2014 - Present
Windstream Communications June 2011 - June 2014
FDN/Nuvox September 2007 - June 2011
Skills
VoIP, Nortel DMS, Sonus, 5ESS, Cisco Routers, Telecommunications, SIP Trunking, T1, Hosted Voice, Metro Ethernet, WAN, Telephony, MPLS, Ethernet, ISDN, Unified Communications, Hosted Services, Co-location, IP, Internet Services, Juniper, LAN-WAN, Managed Services, Network Design, Wireless, Cisco Technologies, VPN, TCP/IP, DSL, Call Centers, Troubleshooting
Education
Seminole State College of Florida 2013 — 2014
C.C., Computer Engineering Technology CISCO/CCNA
Global Knowledge 2011 — 2011
Voice Over IP Foundations
Frontier Communications July 2015 - Present
Windstream Communications January 2011 - June 2015
Cerium Networks February 2008 - December 2010
AVAYA February 2003 - February 2008
Avaya February 1999 - February 2003
Mosaix 1999 - 2001
McCaw Cellular / AT&T Wireless July 1992 - February 1999
Skills
Unified Communications, Account Management, Business Development, Cloud Computing, Data Center, Disaster Recovery, Managed Services, VoIP, Contact Centers, Telephony, Avaya, Leadership, Salesforce.com, Networking, Selling, Video Conferencing, Telecommunications, Sales, Avaya Technologies, Solution Selling, Management, Product Management, Direct Sales, Strategic Partnerships, Enterprise Software, MPLS, IP, SIP, Call Centers, Go-to-market Strategy, Ethernet, Sales Management
Education
Seattle University 1987 — 1992
BA, Accounting / Finance
Seattle University 1987 — 1992
Bachelor of Business Administration (B.B.A.), Accounting / Finance
Windstream Communications July 2012 - Present
Windstream Communications December 2011 - September 2012
PAETEC January 2006 - December 2011
McLeod USA 2006 - 2008
AT&T June 2005 - January 2006
US Bank August 2002 - June 2004
Global Crossing January 1996 - November 2001
Skills
MPLS, IP, Ethernet, VoIP, SIP Trunking, Unified Communications, Telephony, SIP, T1, LAN-WAN, Managed Services, WAN, Telecommunications, Network Design, Co-location, Computer Network..., DWDM, Solution Selling, Professional..., Sales Engineering, Metro Ethernet, Hosted Services, Frame Relay, Wireless, DSL, Avaya, Optical Fiber, Internet Services, Data Center, PRI, Cisco Technologies, Fiber Optics, Switches, ISDN, MPLS VPN, Network Architecture, Network Engineering, Broadband, Routers, Juniper, Routing, VPN, DS3, ATM networks, BGP, Cisco IOS, Provisioning
Education
Saint Mary's University of Minnesota
Bachelor of Science, IT / Business Administration
Reallise December 2013 - Present
Windstream Communications June 2014 - Present
J. Fiorie & Co. August 2010 - June 2014
Unity Health System November 2008 - March 2011
Skills
Leases, Real Estate Transactions, Social Media Marketing, Sales, Customer Service, Social Media, Marketing, Marketing Strategy, Negotiation, Investment Properties, Strategic Planning, Retail, Market Research, Team Building, Commercial Real Estate, Entrepreneurship, Selling, Lead Generation, Cold Calling
Education
Rochester Institute of Technology 2009 — 2014
Bachelor of Science (B.S.), Marketing
Pittsford Sutherland High School
Windstream February 2015 - Present
Windstream Communications December 2011 - Present
PAETEC December 2010 - December 2011
Cavalier Telephone December 2006 - December 2010
Talk America February 2004 - December 2006
Capital One May 2000 - June 2002
Heritage Christian Home February 1999 - March 2000
Skills
Troubleshooting, Outlook, VoIP, Research, Microsoft Excel, Telecommunications, Customer Service, Team Leadership, Project Management, Customer Satisfaction, Teamwork, Microsoft Word, Telephony, Vendor Management, Management, Account Management, Call Centers
Education
Rochester Institute of Technology 1996 — 1999
n/a, Social Work and ASL/English Interpreting
Wells Fargo Home Mortgage April 2014 - Present
Keyot May 2013 - May 2014
Aviva USA January 2012 - May 2013
Windstream Communications March 2008 - January 2012
Windstream Communications January 1999 - March 2008
Skills
Microsoft Excel, Microsoft Office, Project Management, MS Project, Microsoft SQL Server, SQL, TigerPaw, Nortel Meridian, Contact Centers, Avaya IP Telephony, ShoreTel, Cisco Call Manager, Call Center Development, Visio, SharePoint, PowerPoint, Agile Methodologies, Scrum, Training, Business Process..., Business Analysis, Operations Management, Crystal Reports, Business Objects, Access, Salesforce.com, Avaya Communication..., Version One, Telecommunications, QoS, VoIP, Agile Project Management, Access Database, Business Requirements, Software Documentation, Vendor Management, Management, Process Improvement, Program Management, Requirements Analysis, Leadership, Requirements Gathering, Business Process, IT Strategy, PMO, Risk Management, Strategic Planning, Project Portfolio...
Education
Simpson College 1996 — 2004
Bachelor of Arts (BA), International Management and Spanish
Universidad de Granada 1998 — 1999
Spanish Language and Culture, Spanish Language
Vitacost.com June 2013 - May 2014
Windstream Communications October 2000 - January 2010
Rexam December 1977 - January 2000
Skills
Windows, Microsoft Word, Microsoft Office, Microsoft Excel, English, Team Building, Customer Service, PowerPoint, 10 Key, Data Entry, Accounts Payable, Accounting, Outlook, Bookkeeping, Purchasing, Inventory Management, Bank Reconciliation
Education
Salem College 1995 — 1997
Accounting and Business/Management, 3.33
nexogy June 2015 - Present
EarthLink Business April 2014 - March 2015
Windstream Communications July 2004 - May 2014
Windstream Communications June 2005 - 2013
PAETEC July 2004 - January 2012
M POWER 2001 - 2002
Deltacom 2000 - 2001
Skills
Contract Negotiation, Sales, Vendor Management, Consulting, Cloud Computing, LAN-WAN, Lead Generation, Leadership, Mobile Devices, MPLS, Product Management, Direct Sales, Disaster Recovery, Strategy, Strategic Planning, Team Leadership, Customer Service
Education
Santa Fe Community College 1987 — 1988
University of Florida 1985 — 1987
Metrolina Martial Arts Institute June 2015 - Present
DNP Imagingcomm America CorporationPhoto Imaging July 2014 - Present
Geek Confetti December 2012 - Present
Okuno International January 2014 - July 2014
Academic Assistants Plus September 2013 - January 2014
Windstream Communications July 2013 - December 2013
Charlotte Mecklenburg Library January 2010 - May 2013
Discovery Place, Inc. June 2007 - January 2009
Skills
Japanese, Japanese culture, Japanese to English..., Japanese business..., Cataloging, Customer Service, Data Entry, Translation, History, Library Research, Library Science, Language Teaching, Intercultural..., Online Research, Foreign Languages, Multilingual, Cultural Awareness, Library, English grammar, Cultural Diversity, Interpreting, Academic Writing, Information Literacy, International Business, Outstanding..., English, Jeet Kune Do, Martial Arts, Martial Arts Instruction, Muay Thai, PowerPoint, Public Speaking, Social Media, Microsoft Office, Research, Social Networking, Communication, Editing
Education
University of North Carolina at Charlotte 2008 — 2013
Bachelor of Arts (BA), Japanese Studies
Sophia University 2012 — 2012
Study Abroad, Japanese Language and Culture
Sophia University 2010 — 2011
Study Abroad, Japanese Language and Literature
Scott Shields Martial Arts 2007 — 2011
Instructor Certificate in Jeet Kune Do, Martial Arts; Jeet Kune Do, Muay Thai, Jiujitsu, Instructorship in Jeet Kune Do; Rank 5 in Muay Thai; Blue-stripe in ACJiujitsu
Windstream Communications February 2011 - Present
Engineering Technical Services November 2010 - February 2011
Innovative Auto Solutions May 2008 - November 2010
Enginnering Associates July 2007 - May 2008
Liberty National Life Insurance Company October 2006 - July 2007
Prebul Ford November 2003 - October 2006
Engineering Associates Technical Services October 2001 - November 2003
Engineering Associates Technical Services December 1998 - October 2001
AON Corporatioin February 1997 - December 1998
Skills
Telecommunications, Engineering, Project Management, Sales, Strategic Thinking, Business Strategy, Communication, Network Engineering, Networking, Wireless, Leadership, Optical Fiber, T1, Troubleshooting, Management, Cisco Technologies, Sales Management, Account Management, Data Center, Integration, Customer Satisfaction, Direct Sales, Managed Services, Network Design, DSL, Product Management, Mobile Devices, Solution Selling, Team Management, Technical Support, Sales Operations, Unified Communications, Electronics, Contract Negotiation, MPLS, Project Planning, VoIP, Process Improvement
Education
Thomas University 1997 — 1998
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Shorter University 1993 — 1996
Accounting
Trawick Construction February 2014 - Present
City of Hobbs September 2013 - February 2014
Windstream Communications August 2011 - September 2013
Skills
GIS, Databases, Project Management, Data Analysis, Analysis, ESRI, Project Planning, Microsoft Office, Team Leadership, SQL, Telecommunications, GPS, Microsoft SQL Server, Troubleshooting
Education
Texas Tech University 2009 — 2011
Bachelor of Arts (BA), Geography
South Plains College 2006 — 2009
General Studies
CuraScript SD June 2012 - Present
Sprint Nextel October 2011 - June 2012
Windstream Communications June 2011 - January 2012
Maycom Communications October 2010 - June 2011
Sprint Nextel March 2008 - September 2010
Everything Wireless April 2005 - January 2008
Skills
Sales, Customer Service, Inventory Management, Marketing, Retail, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Advertising, Troubleshooting, Microsoft Word, Technical Support, Workshop Facilitation, Payroll, B2B, Healthcare, Wireless, Oncology, Pharmaceutical Industry, Entrepreneurship, Account Management, Negotiation, Sales Operations, Contract Negotiation, Telecommunications, Management, Customer Retention, Customer Satisfaction, Leadership, Coaching, Strategic Planning, Direct Sales, Sales Process, Training, New Business Development, Sales Management, Team Building, Team Leadership, Process Improvement, Salesforce.com, Selling, Time Management, Mobile Devices, Cross-functional Team..., Cold Calling, Call Centers, Analysis, Sales Presentations, Solution Selling
Education
University of Phoenix 2010 — 2012
Business management
Rollins College 2001 — 2002
Cigna-HealthSpring August 2014 - Present
Pageland Chamber Of Commerce 2013 - Present
Windstream Communications December 2001 - March 2010
Skills
Online Marketing, Sales Support, Advertising Sales, Customer Service, Customer Relations, Graphic Design, Online Branding, Website Development, Website Management, Google Adwords, Health Insurance, Insurance Planning, Company Secretarial, Fundraising, Marketing Support, Sales Operations, Advertising, Financial Planners, Email Marketing, Direct Sales, Sales Presentations, Online Advertising, Company Secretarial Work, Webmaster Services, Selling, Cold Calling, Account Management, Marketing, Customer Retention, Sales, New Business Development, Contract Negotiation, Sales Management, Salesforce.com, Digital Marketing
Education
South Piedmont Community College 1998 — 2000
Forest Hills High School 1993 — 1997
Fibertech Networks March 2014 - Present
Windstream Communications December 2011 - May 2014
PAETEC July 1998 - December 2011
ACC Corporation May 1997 - June 1998
United States Marine Corps H&S Co. 8th Tank Battalion January 1992 - December 1997
Skills
DC Power Engineering, Electrical Grounding, Project Engineering, Microsoft Office, CAD, Telecommunications, Engineering, Troubleshooting, Data Center, Switches, Budgeting, Telephony, Cisco Technologies, Budgets, MPLS, VoIP, Optical Fiber, Ethernet, Project Management, IP, Managed Services, Co-location, T1, Unified Communications, Cloud Computing, SIP Trunking, WAN, Metro Ethernet, Fiber Optics, TDM, DS3
Education
Rochester Institute of Technology 1994 — 1997
Bachelor of Science, Telecommunications Engineering Technology
Windstream Communications October 2013 - Present
Sisters Together Achieving Results, Inc (STAR) June 2000 - Present
Level 3 Communications 1995 - September 2013
Education
Rochester Institute of Technology 1989 — 1991
BS, Professional & Technical Communicatons
VoltDelta May 2006 - Present
Telenity, Inc. 2001 - 2006
WindStream Communications 1999 - 2000
AT&T Wireless 1992 - 2000
Skills
Telecommunications, Business Strategy, Business Development, Strategy, Cloud Computing, Direct Sales, Sales Management, CRM, iOS, Android, Social Media, Building Strong..., Global Team Leadership, Strategic Sales, Team Leadership, Six Sigma, Behavioral Interviewing, Emotional Intelligence, Negotiation, Mobile Technology, SaaS, Business Case..., Market Trends, Opportunity Assessment, ROI Optimization, Revenue Growth..., Global Channel..., Marketing Full Cycle, Product Evangelism, Customer Experience..., Location Based Services, Senior Executive..., Taking New Products to..., Project Coordination, Executive Management, Selling, Mobile Device Management, P&L Management, Business Alliances, Entrepreneurship, Wireless, Sales Operations, Mobile Devices, Product Management, Enterprise Software, Start-ups, Channel Partners, Program Management, Mobile Applications, Leadership
Education
Skidmore College 1985 — 1989
BA, Anthropology
Briarcliff High School 1981 — 1985
Professional Systems Engineering, LLC. January 2014 - Present
Georgia System Operations Corporation March 2014 - October 2014
Windstream Communications July 2011 - February 2014
Heritage Trust Federal Credit Union April 2010 - June 2011
Hagemeyer NA 2006 - 2011
Hagemeyer NA 2006 - 2011
CSC June 2008 - September 2009
Skills
AIX, HACMP, Red Hat Linux, Solaris, Windows Server 2003, Windows Server 2008, Windows 7, Active Directory, XP, VMware ESX, VMware, Hyper-V, Windows Server, Group Policy, DHCP, Windows XP Professional, vSphere, SCCM, Disaster Recovery, Servers, Cisco Technologies, Switches, Windows XP
Education
University of South Carolina-Columbia 2000 — 2007
BS, Technology Support & Training Management
South Carolina State University 1999 — 2000
Computer Science
CenturyLink June 2015 - Present
Bright House Networks July 2013 - July 2015
CenturyLink 2015 - 2015
Element Telecom April 2013 - May 2013
Windstream Communications June 2010 - January 2013
Total Marketing Concepts, Inc 2008 - 2010
i-Tech Support, Inc. July 2006 - May 2008
Trinsic Communications 2005 - 2005
Deltacom February 2001 - December 2004
Intermedia 1999 - 2000
Skills
Ethernet, Cisco Call Manager, Professional Services, Salesforce.com, Cloud Computing, Managed Services, Sales Management, Cisco Technologies, Data Center, Selling, VoIP, Telecommunications, Direct Sales, WAN, Wireless, Unified Communications, Security, MPLS, Co-location, Virtualization, SIP, T1, Network Design, Enterprise Software, IP, Team Building, Sales, Telephony, Sales Operations, Network Security, SaaS, Call Center, Disaster Recovery, Vendor Management, Account Management, Solution Selling, VPN, TDM, Routers, Networking, Network Engineering, Sales Process, Servers, SIP Trunking, Channel Partners, Metro Ethernet, DSL, LAN-WAN, PRI, Network Architecture
Education
Seminole State College of Florida
Wake County Sheriff's Office April 2014 - Present
iContact January 2013 - November 2013
Time Warner Cable March 2012 - January 2013
Windstream Communications August 2009 - March 2012
Verizon Communications March 2009 - June 2009
Verizon November 2003 - June 2009
Skills
Managed Services, Co-location, Solution Selling, Direct Sales, Unified Communications, Telecommunications, VoIP, T1, MPLS, Hosted Services, Salesforce.com, Account Management, SIP Trunking, PRI, Cold Calling, Management, Sales Operations, Call Centers, Strategy, Selling, Sales, Email Marketing, Wireless
Education
Shaw University 1987 — 1991
B.S, Business Management
Mount Saint Mary Academy 1983 — 1987
High School Diploma, College Prep
Windstream Communications March 2011 - August 2012
Level3 Communications February 2010 - February 2011
McLeodUSA / PAETEC October 2006 - February 2010
Qwest Services Corporation June 2004 - September 2006
Cypress Communications, Inc. April 2002 - June 2004
IXC Communications May 1998 - April 2002
MCI Corporation November 1986 - May 1998
Skills
Cloud Computing, Wireless, Data, Ethernet, Co-location, Voice & Data Convergence, IP, Dark Fiber, Disaster Recovery, Route Planning, Sales Operations, Sales Process, Call Centers, Enterprise Software, Hosted Services, Business Development, New Business Development, Management, Cisco Technologies, Channel Partners, Sales Management, Sales, Leadership, Contract Negotiation, Team Management, Selling, Networking, Network Design, SaaS, Strategic Partnerships, Business Planning, Professional Services, Salesforce.com, Telephony, Solution Selling, Telecommunications, Managed Services, Direct Sales, Account Management, CRM, Unified Communications, VoIP, MPLS, Data Center, Customer Retention, Consultative Selling, Marketing
Education
Roosevelt University
Bachelor's Degree, Business/Marketing
National Car Sales October 2012 - Present
Windstream Communications 1990 - September 2012
Skills
Wireless, Direct Sales
Education
Schreiner University 1978 — 1984
Bachelor of Commerce (B.Com.)
CPI Communications April 2015 - Present
Windstream Communications January 1995 - October 2014
Iowa Telecom January 1995 - January 2011
Baker Communications January 1995 - January 2010
Skills
VoIP, Telecommunications, Call Center, Wireless, Security, Call Centers, Cloud Computing, MPLS, Cisco Technologies, Unified Communications, Managed Services, Telephony, Data Center, Network Design, IP, Solution Selling, SIP, Strategy, WAN, SIP Trunking, Networking, Ethernet, Switches, LAN-WAN, Co-location
Education
Rochester Institute of Technology 1990 — 1992
Windstream Communications December 2011 - Present
PAETEC October 2003 - December 2011
Ajettix Corporation 1995 - 2002
REDCOM June 1980 - September 1995
Education
Rochester Institute of Technology 1975 — 1980
BTech, Computer Systems
Globalscape, Inc. April 2015 - Present
FalconStor Software January 2014 - April 2015
Windstream Communications May 2012 - January 2014
OS33 July 2010 - April 2012
Asigra April 2006 - June 2010
Intradyn April 2005 - February 2006
Entium Technology Partners December 2000 - April 2005
Impresse April 1998 - November 2000
WAM!NET March 1996 - April 1998
DALIM SOFTWARE GmbH 1993 - 1996
Education
CFS
High School
Rochester Institute of Technology
Bachelor's Degree
Windstream Communications January 2012 - Present
PAETEC May 2010 - January 2012
Sony Pictures Entertainment September 1992 - May 2009
Skills
Account Management, Solution Selling, Sales Operations, Customer Satisfaction, Sales, Managed Services, Telecommunications, MPLS, VoIP, Invoicing, Unified Communications, Direct Sales, Cloud Computing, Salesforce.com, SaaS
Education
Santa Monica College 2003 — 2005
Windstream Communications November 2014 - Present
Global Convergence Solutions January 2013 - November 2014
iBasis September 1999 - December 2012
DirectNet Telecommunications Inc. September 1997 - September 1999
AT&T 1992 - 1997
Skills
Telecommunications, VoIP, Sales Management, Managed Services, Carriers, Wireless, Strategy, Solution Selling, Start-ups, IP, Product Management, Integration, Cloud Computing, Leadership, SIP, Go-to-market Strategy, International Sales, Account Management, Networking, Enterprise Software, SaaS, Business Development, Strategic Partnerships
Education
Saint Bonaventure University 1986 — 1990
BA, Communications
Windstream Hosted Solutions May 2014 - Present
Windstream Communications December 2010 - May 2014
Cavalier Telephone March 2008 - December 2010
Cavalier Telephone November 2006 - March 2008
Cavalier Telephone 2001 - November 2006
Lightship Telecom September 2000 - April 2001
ATX Communications/Broadview Networks 1997 - 2000
ATX Communications 1997 - 2000
Skills
Managed Services, Telecommunications, Product Management, Business Development, Sales Operations, Product Development, Wireless, IP, Ethernet, SaaS, Leadership, Cloud Computing, CRM, Vendor Management, Product Marketing, Enterprise Software, Customer Satisfaction, Professional Services, Networking, New Business Development, Strategic Partnerships, Data Center, B2B, Selling, Customer Retention, Cold Calling, Time Management, Sales Presentations
Education
Shippensburg University of Pennsylvania 1991 — 1994
BSBA, Marketing/Marketing Management, General
Microsoft March 2014 - Present
Windstream Communications August 2013 - March 2014
Windstream Communications April 2011 - August 2013
PAETEC August 2009 - April 2011
PAETEC November 2008 - July 2009
PAETEC June 2008 - November 2008
CODETEL September 2005 - August 2007
Skills
CCNP Certified, CCIP, Juniper, Cisco, Switches, IP, QoS, ISIS, Ethernet, Routing, Routers, MPLS, BGP, Telecommunications, MPLS VPN, LAN/WAN, Troubleshooting, Routing Protocols, WAN, TCP/IP, Cisco IOS, IP Networking, Splunk, Wandl, VitalNet, QIP, MS Project, CCNA, Visio, SONET, APS, Cisco Technologies, Wireless Networking, IPv6, Networking, JUNOS, OSPF, Frame Relay, SDH, Cloud Computing, Metro Ethernet, LAN-WAN
Education
Cisco BCN bootcamp 2010 — 2010
Rochester Institute of Technology 2007 — 2009
MS, Telecommunications Engineering Technology
Instituto Tecnológico de Santo Domingo 2002 — 2005
Engineer, Electronics and Communications
Windstream Communications September 2014 - Present
Level 3 Communications September 2012 - September 2014
Level 3 Communications November 1999 - September 2012
Xerox Corporation May 1994 - November 1999
Skills
DWDM, MPLS, Ethernet, SDH, IP, VoIP, SIP, Computer Network..., Fiber Optics, WAN, Network Engineering, Switches
Education
Rochester Institute of Technology 1988 — 1993
Dell October 2013 - Present
Dell SecureWorks July 2013 - 2015
Dell SecureWorks July 2013 - September 2013
Windstream Communications December 2012 - July 2013
AT&T September 2003 - February 2010
T September 2003 - February 2010
Logical Integration, Inc January 2002 - August 2002
Qwest April 2000 - February 2002
Qwest April 2000 - February 2002
Skills
DSTS, DCS, Sarts,..., VoIP, T1, Ethernet, VPN, Internet Services, Voice Mail, Frame Relay, Provisioning, Telecommunications, Remedy, Troubleshooting, Business Analysis, WAN, LAN/WAN, MPLS, DS3, PMP, Process Engineering, Sales Support, Network Engineering, Data Center, Network Design, ATM, Quality Assurance, Vendor Management, E911, Outside Plant, Cisco, Network Operations, IP, Fiber, Private Line, Telephony, Wireless, DWDM, DSL, PBX, Cabling, Switches, T3, Routers, Project Plans, Visio, Avaya, DS0, Cisco Technologies, ATM networks, Juniper, Managed Services
Education
South Carolina State University
B.S., Pre-Medicine/Pre-Medical Studies
Windstream Communications July 2005 - Present
PriceWaterhouse/IBM Consulting October 1997 - January 2003
Education
Rowan University
Windstream Communications November 2012 - Present
Integra Telecom 2001 - November 2012
MCI to GTE to USWEST 1993 - 2001
Skills
Telecommunications, Telephony, Sales, Network Design, SIP Trunking, T1, Co-location, Disaster Recovery, Security, Unified Communications, PRI, MPLS, VoIP, Hosted Services, Managed Services, WAN, Ethernet, Metro Ethernet
Education
University of Denver 1994 — 1995
Master of Telecommunications
Sonoma State University 1987 — 1989
BA, Marketing and Human Resources
Windstream Communications 1998 - Present
Windstream Communications 1998 - 2013
Education
Salem International University 1974 — 1980
BS, Human Relations / Youth Agency Administration
CoJo Connect, LLC February 2013 - Present
Windstream Communications January 2009 - February 2013
USLEC 2004 - 2009
Net2000 Communications 1998 - 2002
Skills
Managed Services, Sales, Co-location, Telecommunications, Unified Communications, VoIP, Solution Selling, MPLS, Business Intelligence, SIP Trunking, Cloud Computing, Direct Sales, Telephony
Education
Slippery Rock University of Pennsylvania 1982 — 1986
Ralph L. Fike high school 1978 — 1980
Windstream Communications June 2013 - Present
Windstream Communications July 2012 - June 2013
Windstream Communications June 2010 - July 2012
Windstream Communications (formerly D&E Communications) July 1997 - June 2010
Lancaster Laboratories 1992 - 1997
Skills
Data Center, Leadership, IT Management, MPLS, Program Management, Managed Services, Telecommunications, Strategic Planning, Integration, Business Process, Project Management, Strategy, Management, SharePoint, Oracle, Software Development, VoIP, Team Building, Training, Information Technology, Telephony, Customer Service, SQL, Budgets, Mergers & Acquisitions, Databases
Education
Shippensburg University of Pennsylvania 1979 — 1983
B.A., Mathematics
Windstream Communications January 2012 - Present
PAETEC March 2011 - January 2012
PAETEC November 2008 - March 2011
PAETEC February 2007 - November 2008
PAETEC November 2004 - February 2007
Intersil Corporation December 2000 - October 2004
Rochester Institute of Technology 1998 - December 2000
Skills
IP, MPLS, BGP, QoS, LAN-WAN, OSPF, ISIS, Network Engineering, Cisco Technologies, Juniper, T1, Ethernet, Packet Capture, Linux, Perl, SNMP, Network Troubleshooting, VoIP, SIP, Routing, WAN, VPN
Education
Rochester Institute of Technology 1999 — 2000
MS, Information Technology
Rochester Institute of Technology 1995 — 1999
BS, Computer Science
Valley Forge Military Academy 1992 — 1993
Engineering
Frontier Communications November 2013 - Present
Paychex March 2013 - November 2013
Windstream Communications December 2011 - March 2013
PAETEC November 1999 - December 2011
Skills
PL/SQL, Java, Oracle Application..., Oracle SQL, .NET, Metasolv M6, Oracle BPEL, JDeveloper, Oracle Workflow
Education
Rochester Institute of Technology 1996 — 2005
GLOBAL TECHNOLOGY SERVICES / HOTBED TECHNOLOGIES July 2013 - Present
Windstream Communications September 2011 - July 2013
PAETEC April 2008 - September 2011
Paychex October 2007 - April 2008
Paychex May 2006 - October 2007
Paychex June 2001 - May 2006
Skills
Troubleshooting, Computer Hardware
Education
Rochester Institute of Technology
Computer Engineering Technology/Technician, Completed 173/180 Credits.
Windstream Communications 2008 - Present
Windstream Communications January 2000 - Present
Skills
Direct Sales, Telephony, SIP Trunking, VoIP, Managed Services, Channel Partners, Co-location, MPLS, Telecommunications, Cloud Computing, IP, Unified Communications, Solution Selling, Wireless, T1, Salesforce.com, Hosted Services, Account Management
Education
Rutgers University-New Brunswick 1992 — 1997
Windstream Communications April 2008 - Present
Digital Planet Communications, Inc May 2004 - April 2008
McLeod USA August 2002 - April 2004
Bally Total Fitness July 1999 - July 2002
Skills
Sales Management, Team Building, Consultative Selling, Telecommunications, VoIP, Problem Solving, Process Improvement, Channel Management, Co-location, Channel Partners, Solution Selling, Ethernet, SIP Trunking, Selling, MPLS, Management, Unified Communications
Education
University of Wisconsin-La Crosse 1998 — 1999
Master of Science, Exercise Physiology
South Dakota State University 1994 — 1998
Bachelor, Science in Health Promotion
Paychex September 2013 - Present
Windstream Communications September 2010 - September 2013
PAETEC June 2006 - September 2010
Paychex October 2005 - May 2006
Xpert Enterprises May 2005 - August 2005
Thomson West October 2004 - March 2005
Skills
Agile Methodologies, XML, PL/SQL, SQL, Integration, Java, Software Engineering, JavaScript, Software Development, Software Project..., Enterprise Software, Eclipse, Testing, Scrum, Unix, MySQL, Oracle Application..., HTML, Ant, Project Management, Oracle SQL, AJAX, Databases, Requirements Analysis, Web Services, C#, Telecom Expense..., MS Project, JUnit, Leadership Development, C++, Oracle, Agile & Waterfall..., Database Design, Oracle Data Pump, Microsoft Project, Atlassian JIRA, Crucible, Tortoise CVS, Unix Shell Scripting, Bash, CVS, Fisheye, Oracle Virtual Private..., Telecommunications, Telecommunications..., Windows Azure, Time & Attendance
Education
Rochester Institute of Technology 2002 — 2007
Bachelor of Science (B.S.), Computer Science
NORLIGHT INC October 1998 - Present
Norlight Telecommunications 1998 - Present
Windstream Communications 1998 - Present
Education
Rollins College 1983 — 1988
Windstream Communications June 2012 - Present
Windstream Communications January 2011 - May 2012
Paetec July 1997 - November 2010
Paetec 1997 - November 2010
US LEC of Georgia 2002 - 2008
US LEC Corp. 2003 - 2006
US LEC / PAETEC 2003 - 2006
Education
George Washington High School 1976 — 1978
Saint Leo University
University of Kentucky
Unified Communications Group, LLC November 2012 - Present
Windstream Communications July 2010 - November 2012
Insight October 2008 - November 2009
Cisco Systems July 1999 - October 2008
Cisco Systems March 1995 - July 1999
Education
Siena College 1983 — 1987
BS, Computer Science
Summit Broadband October 2013 - Present
CenturyLink June 2013 - November 2013
Windstream Communications September 2008 - December 2011
NuVox March 2004 - September 2008
Skills
Telecommunications, T1, VoIP, MPLS, Telephony, Managed Services, IP, PRI, Ethernet, DS3, SIP Trunking, SIP, Call Center, Unified Communications, Adtran, LAN-WAN, Hosted Services, WAN, DSL, Co-location, Broadband, Internet Services, Computer Network..., Routers, Wireless, Juniper, Network Engineering, Cisco Technologies, Networking, Routing, Troubleshooting, Cisco Routers, Hardware, Metro Ethernet, Optical Fiber, Avaya, Fiber Optics, Switches, Provisioning, Long Distance, Windows XP, Customer Experience, QoS, Vendor Management, Computer Hardware, MPLS VPN, Cabling, TCP/IP, Cloud Computing, Call Centers
Education
South Florida Community College 2000 — 2002
Associate of Arts (A.A.), Psychology
Seminole State College of Florida
Associate of Arts (A.A.), Psychology
Windstream Communications May 2009 - Present
Skills
Telecommunications, Marketing Strategy, Product Management, Sales Management, Account Management, New Business Development, Management, Business Development, Product Marketing, Sales, Business Strategy, Project Management, Team Management, Customer Service, Marketing, Marketing Communications, Marketing Management, Team Leadership, Strategic Planning, Negotiation
Education
Saint Bonaventure University 2003 — 2008
MBA, Marketing / Management
Windstream Communications September 2010 - September 2015
Hewlett-Packard March 2006 - April 2010
EasyTEL Communications February 2003 - March 2006
MCI 1997 - 2003
MFS Datanet 1994 - 1996
Young Life 1981 - 1985
Skills
Switches, Network Design, Data Center, Deployment, Network Engineering, LAN/WAN, Cisco, Routers, Network Architecture, TCP/IP, Routing, Network Administration, Ethernet, Troubleshooting, Visio, Integration, Vendor Management, Wireless, Telecommunications, WAN, VPN, DNS, BGP, Disaster Recovery, VoIP, Cisco Technologies, Networking, Firewalls, Infrastructure, OSPF, MPLS, Managed Services, LAN-WAN, System Deployment
Education
San Jose State University
Bachelor of Arts (B.A.), Broadcast Communications
Windstream Hosted Solutions December 2013 - Present
Windstream Communications July 2012 - January 2014
PAETEC October 2009 - July 2012
Reliance Communications 2002 - 2007
Skills
Telecommunications, MPLS, IP, SDH, Ethernet, VoIP, Network Design, Computer Network..., SIP, 3G, BGP, Wireless, Transmission, QoS, CCNA, VPN, Pre-sales
Education
Rochester Institute of Technology 2007 — 2008
Masters in Telecommunication Engineering Technology, Telecommunications Engineering
University of Kerala 1997 — 2001
Bachelors, Electronics and Communication
University of Kerala 1997 — 2001
Bachelors, Electronics and Communication
Christ Nagar English High School, Trivandrum 1989 — 1995
Secondary School Leaving Certificate, Science
Windstream Communications July 2010 - Present
McAuliffe Communications June 2002 - June 2010
Skills
Managed Services, Wireless, VoIP, MPLS, Cloud Computing, Direct Sales, Telecommunications, Solution Selling, Unified Communications, Account Management, Data Center, Sales Management, Co-location
Education
Siena College 1989 — 1991
marketing, marketing
Windstream Communications January 2001 - Present
Education
Rochester Institute of Technology 1971 — 1973
BS, Communications Technology and Marketing
Windstream Communications March 2007 - September 2012
Kerrville Telephone Company 2002 - 2005
Kerrville Telephone Company 1990 - 2002
Skills
Operations Management, Human Resources, Sales & Customer Service
Education
Schreiner University
Bachelors, Business
Rodan and Fields May 2012 - Present
Working for Various Companies July 2011 - Present
Windstream Communications January 2010 - June 2013
Exit Realty, Keller Williams and Dream Estates 2005 - 2012
Emergent Respiratory Products 2002 - 2002
TouchAmerica Communications 2001 - 2001
First World Communications 1998 - 2001
MCI / WorldCom / Verizon Business 1984 - 1998
Skills
Contract Negotiation, Account Management, Negotiation, Sales Management, Customer Relations, Skin Care, Customer Service, Customer Satisfaction, Call Centers, Management, Telecommunications, Sales, Selling, Direct Sales, Time Management, Sales Process, Sales Operations, Event Management, Leadership
Education
INTERNATIONAL TRAVEL MANAGEMENT INSTITUTE 2011 — 2011
Certification, Tour Director
Saddleback College 2010 — 2011
Certification, Travel & Tourism and Tour Director @ ITMI, A
Windstream Communications September 2010 - Present
PAETEC July 2006 - August 2010
American Long Lines November 2002 - June 2006
Broadview Networks July 2000 - October 2002
Telco Communications September 1997 - June 2000
Atlas Communications, Inc December 1996 - September 1997
Frontier Communications July 1994 - November 1996
US Navy 1990 - 1994
Skills
Selling, Recruiting, MPLS, Avaya, Allworx, Adtran, Telecommunications, IP, Cisco Technologies, Sales, SIP Trunking, VoIP, Unified Communications, Telephony
Education
Rutgers University – Camden 1985 — 1990
Physics, Physics, Micro-Electronics
Windstream Communications January 2010 - Present
PM Telco LLC May 2009 - March 2010
Avaya September 1995 - January 2009
Army Air Force Exchange Service April 1992 - May 1993
Education
Rowan College at Burlington County 1989 — 1990
Liberal Arts
Arch Fiber Networks March 2013 - Present
Windstream Communications August 2010 - March 2013
XO Communications August 2008 - June 2010
PAETEC August 2005 - August 2008
Skills
-Axiom Sales Training, -Miller Heiman..., -Crossfit Level 1..., Long Distance, Sales Management, Managed Services, Fiber Optics, Telecommunications, Networking, Unified Communications, Optical Fiber, Management, VoIP, Business Development, Internet Services, Co-location, Selling, Solution Selling, Sales
Education
Rowan University 1997 — 1999
Psychology
Self - Employeed May 2013 - Present
Cass Information Systems July 2012 - June 2013
Windstream Communications October 2010 - June 2012
Verizon Wireless May 1990 - June 2009
Skills
Project Management, Telecommunications, Business Analysis, Project Planning, Vendor Management, Program Management, Visio, Account Management, Business Process..., Business Intelligence, Team Leadership, Management, Software Documentation, Training, Team Building, Microsoft Office, Customer Service, Business Development, Wireless, CRM, Leadership, Salesforce.com, Cross-functional Team..., Networking
Education
Strayer University (VA) 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Rutgers University 1995 — 1999
Bachelor's, Sociology
Framingtham South High School 1978 — 1982
High School Diploma
Windstream Communications September 2006 - Present
PAETEC September 2006 - December 2011
Education
Saint Mary's University of Minnesota
Masters, Telecommunications
University of Minnesota-Twin Cities
Windstream Communications August 2012 - Present
Windstream January 2010 - Present
Scottish and Newcastle January 2006 - September 2009
Skills
Solution Selling, Marketing, Direct Sales, Leadership, Account Management, Sales Management, Unified Communications, Management, VoIP, Telecommunications, MPLS
Education
Sheffield Hallam University 1989 — 1992
BA, Business
Corning Incorporated May 2015 - Present
M&T Bank February 2014 - May 2015
Railinc July 2013 - February 2014
Kangaroo Express, an affiliate of The Pantry, Inc. September 2012 - July 2013
Windstream Communications July 2010 - September 2012
Rochester Institute of Technology July 2009 - July 2010
Skills
CISA, COBIT, IT Audit, ITGC, ACL, Internal Audit, Internal Controls, Auditing, Sarbanes-Oxley Act, Business Process, Management, Sarbanes-Oxley, Enterprise Risk...
Education
Rochester Institute of Technology 2006 — 2010
BS, Accounting, Finance, Economics
Verizon December 2014 - Present
Windstream Communications March 2012 - May 2014
Adaron Telecommunications January 2011 - February 2012
Verizon March 1977 - June 2010
Skills
Network Engineering, Pricing, Telecommunications, Deployment, DWDM, Network Design, Fiber Optics, FTTx, Wireless, Planning, SONET, CWDM, ROADM, Broadband, SDH, Ethernet, Fiber, T1, WAN, Transmission, Outside Plant, Optical Fiber, System Deployment, Unified Communications, Managed Services, IP, Telephony, Data Center, Switches, MPLS, Sales Engineering, VoIP, Routing, Cisco Technologies, Co-location, SIP Trunking, TDM, Project Planning, DS3, WDM, DSL, Metro Ethernet, Networking, Frame Relay, LAN-WAN, Computer Network..., ATM networks, Provisioning, ISDN, Cabling
Education
Thomas Edison State College 1986 — 2009
BA, Liberal Studies
Rutgers, The State University of New Jersey-Newark 1975 — 1977
Queen of Peace High School
Queen of Peace High School
Queen of Peace High School
Windstream Communications July 1986 - Present
Skills
MPLS, Solution Selling, VoIP, Telecommunications, Sales Presentations, Account Management, Sales Operations, Networking, New Business Development, Team Building, Managed Services, Unified Communications
Education
Slippery Rock University of Pennsylvania 1975 — 1979
BS, Health & Physical Education
Calero Software June 2015 - Present
Self-employed March 2005 - Present
Calero Software December 2013 - August 2014
Windstream Communications March 2012 - December 2013
irwin siegel agency, inc. July 2011 - October 2011
Tri-Valley Central Schools June 2010 - August 2010
Tri-Valley Central School June 2009 - August 2009
Skills
Ruby, Java, Eclipse, Python, Ubuntu, C, Linux, Fedora, Software, Microsoft Office, Git, CSS, Software Engineering, Subversion, Ruby on Rails, JavaScript, Visual Studio, MySQL, C++, CVS, Windows
Education
Rochester Institute of Technology 2009 — 2015
Bachelor of Science, Software Engineering
Sullivan County Community College 2008 — 2009
N/A, N/A
BAE Systems September 2014 - Present
Windstream Communications March 2013 - August 2013
General Dynamics Advanced Information Systemsl8 June 2012 - November 2012
Information & Technology Services@RIT May 2011 - June 2012
Skills
Java, Python, Eclipse, C++, Linux, C#, Vim, C, Windows Server..., Linux System..., Relational Databases, Software Engineering, Git, Visual Studio, Programming, Subversion, Windows, Unix, Software Development, Software Design, UML, XML
Education
Rochester Institute of Technology 2010 — 2014
Bachelor of Science (BS), Software Engineering and Economics
Consolidated Metco January 2012 - Present
Scott/Tyco International Company May 2010 - December 2011
Windstream Communications November 1989 - December 2008
Skills
Microsoft Word, Microsoft Excel, SAP, Process Improvement, Kaizen, Operations Management, Project Management, Strategic Planning, Team Building, Inventory Management
Education
South Piedmont Community College 2009 — 2012
Continuing Education, Business/Office Automation/Technology/Data Entry
Parkwood High School 1958 — 1970
Diploma, Business Administration
Windstream Communications June 2003 - Present
Apex Information Management Consultants 1998 - 2009
VoiceWeb Inc January 1998 - June 2003
Conference Call USA April 1995 - January 1998
Frontier Communications July 1988 - April 1995
Skills
C++ Language, Perl, Unix, Unix Shell Scripting, Linux, Oracle, SQL, PL/SQL, Win32 API, Windows, Multithreading, CVS, JIRA, Informix, C/C++ STL, Lisp, Emacs
Education
Rochester Institute of Technology 1988 — 1989
Computer Science
SUNY Oswego 1983 — 1987
BA, Computer Science; Music
Northstar Christian Academy 1972 — 1983
Windstream Communications August 2000 - Present
Skills
Telephony, T1, Telecommunications, Managed Services, MPLS, VoIP, Co-location, Ethernet, SIP Trunking, Troubleshooting, Unified Communications
Education
South Carolina State University
BS, Computer Science
Windstream Communications February 2012 - Present
Intellifiber Networks April 2011 - February 2012
Intellifiber Networks September 2008 - April 2011
Cavalier Telephone & TV April 2007 - August 2008
Broadwing Communications October 2004 - February 2007
Focal Communications May 2001 - September 2004
Focal Communications June 2000 - April 2001
Focal Communications June 1998 - May 2000
TCG April 1998 - June 1998
MFS/MCI/Worldcom February 1996 - April 1998
Skills
Ethernet, MPLS, VoIP, Telecommunications, Managed Services, Network Design, WAN, IP
Education
Salisbury University 1988 — 2003
BS, Biological Sciences
Windstream Communications December 2009 - Present
PAETEC January 2009 - December 2009
PAETEC August 2008 - December 2008
Skills
Telephony, Telecommunications, VoIP, WAN, Selling, Direct Sales, Consultative Selling, Forecasting, Customer Service, Sales, Customer Relations, Team Leadership, Leadership Development, Sales Management, Sales Process, New Business Development, High Performance Sales...
Education
University of Utah 1991 — 1996
Communications
Salt Lake Community College 1990 — 1993
Associate's degree
Hallmark Cards January 2007 - Present
Windstream Communications June 2002 - Present
Windstream Communications 2002 - 2012
Intermedia December 1999 - December 2001
Skills
Computer Skills...., Retention, People Skills
Education
University of 1971 — 1973
University of South Floruida, Education
Seminole Community College 1969 — 1971
AA, General
Nike January 2015 - Present
Windstream Communications February 2008 - January 2015
Paychex March 2007 - February 2008
Skills
Java, JavaScript, C++, PHP, Perl, Flash, SQL, Oracle SQL, MySQL, SQL DB2, Microsoft SQL Server, SSRS, XML, HTML, Microsoft Reporting..., Informatica, Datastage, Eclipse, Toad, ClearCase, CVS, RCS, Visual Studio, Tomcat, Oracle SQL Developer
Education
Rochester Institute of Technology 2002 — 2007
Bachelor of Science (BS), Computer Science
Windstream Communications October 2012 - Present
Arch Telecom – Sprint Reseller January 2011 - August 2011
St. John’s University September 2009 - May 2010
Kwik-fil Red Apple April 2008 - October 2008
Tops Food Markets November 2005 - June 2006
Skills
Customer Service, Event Management, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Research
Education
Saint John's University
Bachelor of Science, Economics
Gates Chili High School
Diploma
Windstream Communications October 2005 - Present
JPMorgan Chase May 1996 - November 2002
Skills
Computer Software..., Computer Repair, Banking, Bank Auditor
Education
Seminole State College 2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Brentwood High School 1990 — 1994
Dipolma, General Studies
Windstream Communications October 2014 - Present
Modis November 2013 - October 2014
Sutherland Global Services April 2009 - November 2013
Skills
Microsoft Office, Team Management, Microsoft Excel, Technical Support, Customer Service, Call Centers, Troubleshooting, Training, BPO, Public Speaking, Analysis, Process Improvement, Project Management, Program Management, Management
Education
Rochester Institute of Technology 2003 — 2013
Bachelor of Science (BS), Public Policy
Rochester Institute of Technology
Windstream Communications
Education
Rollins College - Crummer Graduate School of Business
Master of Business Administration (M.B.A.)