Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Re/max Plus May 2015 - Present
Butler/Till September 2014 - Present
Courtneys Confections January 2013 - Present
Thomas Voelkl Photography August 2012 - Present
Nothnagle Realtors January 2014 - May 2015
Rochester Eye & Tissue Bank July 2013 - January 2015
Windstream Communications May 2013 - August 2013
Skills
Customer Service, Organization, Biomedicine, Sales, Marketing, Time Management, Teamwork, Leadership, Healthcare, Microsoft Excel, Microsoft Word, Networking, Fundraising, Biomedical Sciences, Sales Process, Selling, Microsoft Office, Teaching, Higher Education, Training, Customer Satisfaction, Social Networking
Education
Rochester Institute of Technology 2010 — 2012
Bachelors of Science, Biomedical Sciences, General
Monroe Community College
Associate of Science (A.S.)
Carolina IT Solutions February 2013 - Present
Windstream Communications February 2012 - June 2012
NEXCOM Group September 2011 - November 2011
LexisNexis September 2010 - February 2011
Vision Office Systems, Inc August 2007 - January 2010
Skills
Troubleshooting, Customer Service, Computer Hardware, Technical Support, Security, Networking, Help Desk Support, Windows 7, VPN, Firewalls, Computer Security, Wireless Networking, Antivirus, Routers, Switches, Active Directory, Leadership, Microsoft Excel, Servers, Windows Server, Microsoft Office
Education
Monroe College 2005 — 2007
Computer and Information Systems Security/Information Assurance
Windstream January 2011 - Present
Windstream Communications January 2010 - January 2011
PAETEC January 2007 - December 2009
Skills
http://www.linkedin.com/..., Managed Services, Telecommunications, VoIP, Cloud Computing, WAN, Account Management, MPLS, Networking, Data Center, Solution Selling, Unified Communications, IP
Education
Michigan State University 1990 — 1994
Bachelor of Science, Telecommunications
Calero Software February 2015 - Present
Perinton Volunteer Ambulance Corps September 2003 - Present
Calero Software December 2013 - February 2015
Windstream Communications May 2003 - December 2013
The College at Brockport State University Of New York May 2002 - May 2003
RadioShack November 1997 - December 2002
Skills
SQL, Oracle, Telecommunications, Employee Training, Databases, Crystal Reports, EMS, Training, Emergency Services, System Administration, Microsoft Office, Security, Business Process, Cpr Certified, Oracle PL/SQL..., Oracle Application..., Presentations, Visio, ITIL, EMT, emsCharts, Board of Directors, NetSuite
Education
State University of New York College at Brockport 1998 — 2002
Bachelor of Science (BS), Computer Science
Middlesex University 2001 — 2001
Windstream Communications February 2012 - Present
PAETEC now Windstream November 2008 - February 2012
PAETEC now Windstream January 2008 - November 2008
Skills
Analytical and..., Organizational and..., Interpersonal Skills, Personal Skills, Proficient in Microsoft..., Oracle Applications, Metasolv M6, MPLS, VoIP, Co-location, Disaster Recovery, Cloud Computing, Sales, Contract Negotiation, Sales Process, Deal Closure, Telephony, Managed Hosting, Call Centers, Goal Oriented, Managed Services, Telecommunications, Unified Communications, IP, T1, SIP Trunking, Hosted Services, PRI, Direct Sales, Internet Services, Switches, Microsoft Office
Education
SUNY Brockport 2004 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Monroe Community College 2002 — 2004
Associate's degree, Business Administration and Management, General
Windstream Communications March 2015 - July 2015
CrosStar Network Solutions October 2013 - January 2015
Blue Forest Technologies, Inc. April 2012 - October 2013
CenturyLink August 2009 - April 2012
ShoreGroup February 2008 - August 2009
Global Crossing December 2005 - February 2008
Qwest Communications August 2001 - December 2005
NTT Data Corporation July 2000 - August 2001
Allegiance Telecom July 1998 - August 2000
Skills
Technology Sales, Telecommunications Sales, Cisco Advanced..., Eastern United States..., Responsible for..., Responsible for new..., Managing sales team, Sales, Hunting, Managed Services, VoIP, Telecommunications, MPLS, Enterprise Software, Call Centers, Strategic Partnerships, Solution Selling, Data Center, SIP, Business Development, Cisco Technologies, Unified Communications, Cloud Computing, IP, Management, Strategy, Co-location, Vendor Management, Telephony, Selling, Long Distance, Ethernet, CRM, SIP Trunking, Direct Sales, Wireless, SaaS, Professional Services
Education
Middlesex County College 1996 — 1998
Business Management
East Brunswick High School
Veterans Outreach Center June 2015 - Present
Veterans Outreach Center July 2013 - June 2015
Veterans Outreach Center September 2012 - July 2013
Windstream Communications November 2011 - August 2012
Windstream Communications December 2010 - October 2011
Memorial Sloan Kettering Cancer Center October 2007 - August 2010
Enterprise Rent-A-Car July 2006 - August 2007
Millennium Public Relations May 2005 - August 2005
Skills
Social Media, Public Relations, Social Media Marketing, Event Planning, Community Outreach, Public Speaking, Marketing Communications, Marketing, Digital Marketing, Advertising, Social Networking, Microsoft Office, Marketing Strategy, Integrated Marketing, Affordable Housing, Emergency Housing..., Employee Relations, Resume Writing, Sales, Sales Management, Training, Customer Service, Team Building, Management, Nonprofits, Leadership, Research, Strategic Planning
Education
Monroe Community College 2012 — 2014
Associate’s Degree, Human Services, General
State University of New York College at Fredonia 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Trek Bicycle Corporation August 2014 - Present
Gartner January 2014 - August 2014
Alltech March 2012 - December 2013
Windstream Communications February 2010 - February 2012
AT&T Mobility December 2003 - February 2010
Skills
Project Management, Microsoft Office, Management, Team Leadership, Product Management, Marketing Strategy, Customer Service, Marketing, Telecommunications, Product Marketing, Marketing Communications, Sales, Account Management, Strategic Planning, Cross-functional Team..., Microsoft Excel, Leadership, Social Media, Sales Management, PowerPoint
Education
Midway College 1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General
Paris High School 1995 — 1999
Windstream Communications February 2015 - Present
Tech Mahindra January 2014 - December 2014
AT&T Middletown NJ July 1984 - October 2013
AT&T July 1984 - October 2013
Skills
Ethernet, Unix, DWDM, Telecommunications, LTE, Network Engineering, Networking, Wireless, OTN, VoIP, SONET, Mobility, IP, ISDN, Project Management, DS3, OSI, Systems Engineering, Software Engineering, Network Architecture, SQL, MPLS
Education
Monmouth University 1986 — 1989
Master of Science (M.S.), Computer Software Engineering
Monmouth University 1984 — 1986
Bachelor of Science (B.S.), Computer Science
New England Institute of Technology 1982 — 1984
Associate of Science, Computer Programming
Windstream Communications May 2002 - Present
Sutherland Global Services May 2001 - May 2002
Skills
Telecommunications, Customer Service, Microsoft Office, Access, Excel, Word, Outlook, Windows, PowerPoint, Credit, Microsoft Excel, Sales, Call Centers, Customer Satisfaction, Account Management, Forecasting
Education
Monroe Community College 1997 — 1998
Windstream Communications May 2014 - Present
CCI Systems, Inc May 2013 - February 2014
Michigan Technological University September 2009 - May 2013
Ford Motor Company August 2011 - January 2012
Klug Orchard's & Green Organics June 2008 - July 2011
Skills
Troubleshooting, System Administration, Network Engineering, Cisco IOS, Microsoft Office, Red Hat Linux, Cabling, Storage Area Networks, LDAP, MySQL, Project Management, Determination, Tandberg, VMware, WLAN, Video Conferencing, TCP/IP, Oracle SQL, Power Management, CMTS, ROADM, IPTV, Minerva, DWDM, Cyan, Tellabs Nano, Coriant, Nortel
Education
Michigan Technological University 2009 — 2013
BS, Computer Network System Administration
Paychex December 2012 - April 2015
Windstream Communications April 2011 - July 2012
Global Crossing October 2000 - September 2010
Skills
Call Centers, Customer Service, Databases, Event Planning, Leadership, Microsoft Office, Telecommunications, Telephony, Training, VoIP, Wireless, Fundraising, Public Speaking, Invoicing
Education
Monroe Community College 1990 — 1992
AAS, Liberal Arts
Windstream Communications July 2001 - Present
McLeodUSA May 1999 - July 2001
Education
Mitchell Technical Institute 1997 — 1999
AAS Degree, Telecommunications
HealthFair November 2013 - Present
Alorica July 2013 - October 2013
Northpoint Technology Group September 2012 - June 2013
Windstream Communications March 2004 - March 2012
Agency for Workforce Innovation September 2001 - October 2003
Jalpak International June 1988 - May 2001
U.S. Navy September 1984 - September 1988
Skills
NNTP, Major Account..., IDNs, Building C-Level..., Vertical Search, Security Sales, Traffic Monetization, Internet Products, Virtual Currency, Ad Targeting, Membase, Phing, Right Media, Toll Free, BigTable, Colo, Account Mapping, Away3D, Conversion Tracking, AIDC, Cloud Applications, Content Delivery
Education
University of Maryland 1984 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
Miami Dade College 1981 — 1983
Associate of Arts (AA), Psychology
Windstream Communications December 2011 - Present
PAETEC February 2008 - December 2011
McLeodUSA August 2000 - February 2008
Nortel Networks February 1997 - August 2000
Black Hills Power and Light August 1993 - February 1997
FEM Electric Association November 1984 - August 1993
Education
Mitchell Technical Institute 1983 — 1984
Certification, Powerline Construction and Maintenance, Completed
Windstream Communications April 2013 - Present
Konica Minolta Business Solutions U.S.A., Inc. March 2012 - April 2013
Konica Minolta Business Solutions U.S.A., Inc. June 2011 - April 2012
KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. April 2010 - June 2011
Konica Minolta Business Solutions U.S.A., Inc. July 2006 - April 2010
City of Farmington Hills October 2004 - April 2006
Skills
Territory, Consultative Selling, Solution Selling, Negotiation, Technology Integration, Managed Print Services, Sales Operations, Leadership, Sales Management, Sales, Contract Negotiation, Competitive Analysis, Product Marketing, Selling, Account Management, New Business Development, Sales Process, Salesforce.com, Business Development, Document Management, B2B, Cloud Computing, Major Accounts, Sales Presentations, Management, Direct Sales, Managed Services, SaaS, Cold Calling, Customer Retention, Lead Generation, CRM, Strategic Partnerships, VoIP, Channel Partners, Enterprise Software, Professional Services, Document Imaging, Qualifying Prospects, Key Account Management, Unified Communications, Selling Skills, Building Relationships, Co-location, Sales Force Development, Software Industry, Outside Sales, Channel Sales, Complex Sales, Networking
Education
Michigan State University 2000 — 2003
BA, Political Science
North Farmington High School 1997 — 2000
Total Highspeed Internet Service April 2015 - Present
Windstream Communications May 2014 - April 2015
Missouri Chamber of Commerce and Industry December 2013 - May 2014
Home Builders Association of Greater Springfield July 2013 - November 2013
Pinnacle Sign Group June 2009 - April 2013
NFIB January 1994 - August 2007
Congressman Mel Hancock June 1990 - November 1993
Skills
Leadership, Training, Sales Process, Sales Management, Public Speaking, Cold Calling, B2B, Account Management, Strategic Planning, Team Building, Outside Sales, Sales Presentations, Public Relations, Leadership Development, Hiring, Event Planning, Selling, Advertising, Customer Service, Negotiation, Sales, Management, Recruiting, Coaching, Time Management, Program Management, Contract Negotiation, Marketing, Small Business, Retail, New Business Development, Business Planning, Entrepreneurship, Business Development, Marketing Strategy, Budgets, Start-ups, Direct Sales, Online Marketing, Social Media Marketing, Strategy, Sales Operations, Team Leadership, Marketing Communications, Salesforce.com, Social Networking, Strategic Partnerships, CRM, Online Advertising, Lead Generation
Education
Missouri State University 1983 — 1990
Bachelor of Science (BS), Political Science and Government
Oklahoma State University 1982 — 1986
Political Science
Sooner High School 1979 — 1982
Windstream October 2015 - Present
Windstream Communications November 2012 - Present
Windstream June 2002 - November 2012
Windstream January 2002 - June 2002
Windstream Communications (formerly Teleco Charleston) February 1999 - January 2002
United States Navy August 1988 - June 1998
Skills
Proficient in MS Office, Telecom Sales, Internet Sales, VoIP, Hosted VoIP, T1 Sales, Customer Satisfaction, Customer Relations, Customer Service, PBX Programming, T1, Microsoft Office, Sales, Managed Services, IP, Recruiting, Solution Selling, Management, Unified Communications, Training, Strategic Planning, Telephony, Selling, Co-location, PRI, Salesforce.com, Long Distance, Networking, Sales Operations, WAN, MPLS, Enterprise Software, Telecommunications, SIP Trunking, Leadership, Account Management, Hosted Services, CRM, Call Centers, Direct Sales, Customer Retention, Metro Ethernet, Ethernet, Security, SIP, Wireless, Broadband, LAN-WAN, Private Line, Sales Process
Education
Midlands Technical College 2002 — 2003
Telecom Systems Management
Trident Technical College 2000 — 2002
Telecom Systems Management
Osmose Communications Services July 2014 - Present
Ramsey Enterprises March 2014 - June 2014
Windstream Communications May 2012 - February 2014
Daniel Boone Log Homes NC February 2006 - May 2012
USA Mountain LLC. February 2005 - May 2012
Bell South 1980 - 2007
AT&T 1980 - 2007
Skills
Real Estate Development, Real Estate, Construction Management, Project Planning, Construction, Project Management, Project Engineering, Network Performance..., Fiber Optic Cable, Fiber Optic Placement, Vice President for..., Investment Properties, Submittals, Real Estate Transactions, Residential Homes, Contract Management, Investors, Contract Negotiation, Value Engineering, Contractors, Subcontracting, Process Scheduler, Project Estimation, Management, Marketing, Green Building, Sales Management, Carpentry, Renovation, Mergers & Acquisitions, Concrete, LEED, Restoration, Materials, Building Materials, Wood, Framing, Construction Drawings, Doors, House, Masonry
Education
Miami Dade College 1980 — 1982
Legal Intake Professionals August 2013 - Present
Rodan + Fields Dermatologists August 2013 - Present
Kiwanis Club of Nashville October 2012 - October 2013
American Addiction Centers November 2012 - August 2013
Nashville Association of Sales Professionals January 2012 - December 2012
Windstream Communications August 2010 - November 2012
IT Xpress June 2009 - July 2010
EMG Communications June 2009 - July 2010
SouthComm August 2008 - June 2009
BusinessTN magazine April 2002 - August 2008
Skills
Sales Management, Training, CRM, Account Management, Networking, Salesforce.com, Negotiation, Sales, Direct Sales, Solution Selling, SugarCRM, Building Relationships, Mentoring, Process Improvement, QuickBooks, Customer Engagement, Customer Service, Relationship..., B2B, Customer Retention, Marketing, Business Planning, Customer Satisfaction, Leadership, Management, Social Media Marketing, Social Networking, Sales Operations, Team Building, Sales Process, Business Development, New Business Development, Contract Negotiation, Team Leadership, Time Management, Strategy, Telecommunications, Selling, Lead Generation, Cold Calling, Data Center, Sales Presentations, Marketing Strategy, Strategic Planning, Analysis, Marketing Communications, Coaching, Recruiting, Call Centers, Competitive Analysis
Education
Montana State University-Bozeman 1988 — 1993
BS, Film & TV Production
Mission Viejo High School 1984 — 1988
Windstream Communications May 2011 - Present
Windstream Communicatios 1976 - Present
Skills
Managed Services, Direct Sales, Telecommunications, Account Management, Unified Communications, Salesforce.com, VoIP, Cold Calling, Customer Retention, Wireless, Sales Process
Education
Macon State College 1972 — 1974
Business
Jones county High School 1960 — 1972
Level 3 Communications July 2014 - Present
XO Communications May 2012 - July 2014
Windstream Communications June 2009 - May 2012
Turner Supply Company October 2006 - April 2009
W.W. Grainger November 2003 - October 2006
Keller Williams Realty 2003 - 2005
Metrocall, Inc April 2001 - October 2003
Cummings, Incorporated July 1994 - April 2001
Skills
Consultative Selling, Cold Calling, Solution Selling, Account Management, Sales Process, Sales Management, B2B, Direct Sales, New Business Development, Sales, Sales Operations, MPLS, VoIP, Managed Services, Telecommunications, Unified Communications, Long Distance, Channel, Contract Negotiation, Salesforce.com, SaaS, Selling, IP, Enterprise Software, Leadership, Networking, Wireless, Management, Customer Satisfaction, Training, Forecasting
Education
Middle Tennessee State University 1988 — 1992
BS, Media Management, Marketing, Sociology
Antioch High School
WireXpress September 2014 - July 2015
Office Max September 2013 - March 2014
Market Tech Media August 2012 - July 2013
Windstream Communications August 1998 - June 2012
Skills
Sales Operations, B2B, Sales, Cold Calling, Business Development, Customer Retention, Marketing, Account Management, Sales Management, Sales Process, Solution Selling, Leadership, Lead Generation, Customer Satisfaction, New Business Development, Management, Hosted Services, Telecommunications, Salesforce.com, Selling, Unified Communications, Co-location, Managed Services, Sales Presentations, Advertising, Wireless, Networking, Team Leadership, Strategic Partnerships, Telephony, SaaS, Call Centers, Direct Sales, Account Executives, Selling Skills, Customer Experience, Direct Marketing, Telemarketing, Trade Shows, Product Management, Online Marketing, Online Advertising, Business, SIP Trunking, MPLS, Business to Business..., VoIP, PRI, Mobile Devices, Channel Partners
Education
Rowan-Cabarrus Community College 1994 — 1996
Certificate-College Credit, Business Administration and Management, General
Central Piedmont Community College 1993 — 1994
Certificate-College Credit-Business and Management, Business Administration, Management Operations, Business and Marketing
Mitchell Community College 1985 — 1986
Certificate-College Credit, Business Administration and Management, General
Western Kentucky University 1980 — 1984
Bachelor's degree, Business Administration and Management, General, 3.1
A L Brown High 1978 — 1980
Diploma, Regular/General High School/Secondary Diploma Program, 3.5
Windstream Communications May 2006 - Present
Democrat and Chronicle January 2005 - January 2006
Democrat and Chronicle February 1997 - January 2005
Skills
Microsoft Office, Windows, Management
Education
Monroe Community College 1983 — 1985
Associate of Arts and Sciences (AAS), Accounting
Windstream Communications June 2012 - Present
PAETEC December 1999 - April 2012
Global Crossing June 1997 - December 1999
Skills
MPLS, Management, Telecommunications, Call Centers, DS3, Vendor Management, Troubleshooting, VoIP, Network Design, Data Center, WAN, Unified Communications, T1, Switches, LAN-WAN, Wireless, Networking, Ethernet, Managed Services, Routers, Co-location, Network Engineering, SIP, SIP Trunking, Telephony, Adtran, DSLAM
Education
Rochester Institute of Technology/NTID 1995 — 1996
Educational Interpreter
Monroe Community College 1994 — 1995
Liberal Arts
Hilton Worldwide January 2015 - Present
Windstream Communications February 2014 - January 2015
Windstream Communications July 2012 - February 2014
John Q. Hammons Hotels Management, LLC September 2008 - July 2012
Skills
Hospitality, Project Management, Contract Negotiation, Account Management, Sales Management, Hospitality Industry, Customer Satisfaction, Process Improvement, Leadership, Hotels, Forecasting, Revenue Forecasting, Yield Management, P&L, Information Technology..., Finance, Vendor Management, Customer Support, Real Estate, Lean Management, Conference Services, Capital Project Planning, Vendor Partnerships, Budget Creation &..., Organizational..., Lean IT, Wireless Networking, Standards Compliance, Internet Strategy, Property Management..., Hotel Asset Management
Education
Missouri State University 2012 — 2014
Master of Business Administration (MBA), Information Technology Service Management (ITSM)
State University of New York Empire State College 2007 — 2010
BS Business Administration / BS Information Systems Management / AAS Business Studies, 4.0 GPA
University Texas Arlington/ Austin Community / Kaplan University 2004 — 2007
Real Estate Salesperson
Walmart February 2014 - Present
PRGX April 2012 - March 2014
Wyndham Vacation Resorts February 2011 - February 2012
Windstream Communications January 2010 - October 2010
Alltel September 2000 - January 2010
Skills
Call Centers, Forecasting, Customer Satisfaction, Analysis, Access, Customer Service, Visio, Training, Customer Experience, Analytics, PeopleSoft, Financial Analysis, Data Analysis, Leadership, Budgets, Customer Retention, Team Leadership, Business Analysis, Process Improvement, Microsoft Excel
Education
Missouri Southern State University 2014 — 2016
Bachelor's Business Management, Business Administration and Management, General
Pulaski Technical College
Mobilelink August 2015 - Present
Marketsource - Target Mobile March 2013 - Present
Green Bay Area Chamber of Commerce August 2011 - Present
ABM Industries April 2012 - March 2013
Windstream Communications June 2011 - April 2012
ATT Mobility July 2010 - April 2011
AT&T Mobility October 2006 - July 2010
Cingular/AT&T Wireless April 2005 - October 2006
AT&T Wireless September 2002 - April 2005
UNICCO Service Company September 2001 - September 2002
Education
University of Wisconsin-Green Bay 1998 — 2002
Bachelor of Business Administration, Management
Millikin University 1996 — 1998
5LINX Enterprises Inc. March 2015 - Present
GLOBALINX January 2013 - March 2015
GLOBALINX June 2012 - January 2013
Windstream Communications December 2010 - June 2012
PAETEC October 2007 - December 2010
PAETEC July 2007 - October 2007
PAETEC March 2006 - July 2007
Paychex May 2004 - March 2006
Paychex May 2004 - January 2006
Skills
Call Center, Telecommunications, T1, VoIP, Telephony, Customer Retention, Troubleshooting, Switches, Managed Services, Call Centers, MPLS, Unified Communications, Customer Experience, Networking, WAN, Technical Support, Leadership, Sales, Account Management, IP, Customer Service, Management, Team Building, Team Leadership, Wireless, Ethernet, SIP Trunking, Avaya, SIP
Education
St. John Fisher College 2000 — 2004
BS, Sociology
Aquinas Institute
Monroe Community College
St. John Fisher College
Finger Lakes Technologies Group February 2015 - Present
GLOBALINX May 2014 - February 2015
Windstream Communications April 2011 - May 2014
Windstream Communications April 2006 - April 2011
Keuka Salad & Sandwich Co./Finger Lakes Coffee Roasters May 1995 - February 2006
Skills
Project Management, Telecommunications, Customer Satisfaction, Service Delivery, Account Management, Operations Management, Client Development, Customer Experience, VoIP, MPLS, Customer Service, Social Media, Telephony, Leadership, Marketing Strategy, Social Networking, Marketing Communications
Education
Monroe Community College
Associates, Visual Communications
State University of New York College at Brockport
Communications
Windstream Communications November 2014 - Present
Allworx- A Division of Windstream Communications January 2011 - October 2014
HSBC January 2009 - January 2011
Skills
Telecommunications, Marketing, New Business Development, VoIP, Customer Satisfaction, Sales, Strategic Planning, Salesforce.com, Account Management, Negotiation, B2B, Management, Business Development, Direct Sales, Team Leadership, Solution Selling, Sales Operations, Customer Service, Team Building, Channel Account..., Allworx, Unified Communications, Product Marketing, IP PBX, Product Development, Leadership, Managed Services, Start-ups, Sales Process, MPLS, IP, Telephony, Strategy, Strategic Partnerships, CRM, Networking, Wireless, Channel Partners
Education
State University of New York College at Brockport 2008 — 2010
Bachelor of Science, Marketing
Monroe Community College 2004 — 2007
Associate of Science, Business Administration
Level 3 Communications November 2014 - February 2015
tw telecom November 2013 - November 2014
Windstream Communications October 2009 - November 2013
Qwest Communications February 2008 - August 2009
xpedx June 2006 - February 2008
Skills
B2B, VoIP, Cloud Computing, Firewalls, Co-location, Data Center, Enterprise Software, Solution Selling, Strategic Partnerships, MPLS, Managed Services, Networking, Direct Sales, Unified Communications, Channel Partners, Account Management, Sales Operations, Sales Process, Business Continuity, Lead Generation, Telecommunications, Sales, Salesforce.com, Selling
Education
Minnesota State University, Moorhead 2001 — 2006
Bachelor of Science & Bachelor of Arts, Marketing & Spanish
Universidad de Menendez Pelayo
Bachelor of Arts, Spanish
Windstream Communications October 2012 - Present
WINDSTREAM October 2012 - Present
Baker & Taylor 2013 - 2014
Baker & Taylor 2013 - 2014
Windstream Communications October 2010 - October 2012
PAETEC/WINDSTREAM October 2010 - October 2012
PAETEC June 2010 - October 2010
PAETEC June 2010 - October 2010
Boston Market August 2007 - September 2010
Party City August 2004 - March 2007
Skills
Sales, Customer Service, Service Coordination, Customer Support, Customer Satisfaction, Customer Insight, Telecommunications..., Billing Systems
Education
Monroe Community College 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Rush Henrietta 2000 — 2005
high school diploma
Henrietta Senior High School
High School diploma
Monroe Community College
Associates Degree, Liberal Arts and Science
Windstream Communications May 2009 - Present
PAETEC September 2006 - May 2009
Education
Monroe Community College
Accounting, Communications
Computer Services, Inc. July 2015 - Present
Verso Corporation April 2011 - July 2015
Windstream Communications December 2010 - April 2011
Norlight Telecommunications May 2009 - January 2011
MeadWestvaco June 2005 - May 2009
MeadWestvaco 2001 - 2005
Duke and Long Distributing June 1999 - August 2001
Cinergy Communications March 1996 - May 1999
Skills
Server Administration, Troubleshooting, Sniffer, Network Administration, VoIP, Network Security, Cisco Technologies, Process Improvement, DNS, VMware, Data Center, IP, Active Directory, Wireless Networking, Telecommunications, Firewalls, Security, DHCP, System Administration, Windows Server, Wireless, Project Management, MPLS, Windows, Servers, Networking, Technical Support, Unix, XP, Microsoft SQL Server, System Deployment, SAN, Operating Systems, Disaster Recovery, Infrastructure, Integration, IT Management, ITIL, SharePoint, Virtualization, Visio, Business Process, Oracle, Windows XP
Education
Mid-Continent University 2004 — 2008
Bachelor's Degree, Business Management
One Call Care Management November 2014 - Present
Windstream Communications March 2006 - Present
PAETEC 2005 - 2012
Element K April 2005 - August 2006
Paychex January 2003 - August 2005
Education
Monroe Community College 2000 — 2001
Greece Athena High School 1996 — 2000
Windstream Communications December 2011 - Present
PAETEC August 2009 - December 2011
PAETEC January 2008 - August 2009
PAETEC August 2006 - January 2008
PAETEC November 2004 - August 2006
Skills
Managed Services, Cloud Computing, Consultative Selling, MPLS, Solution Selling, VoIP, SIP Trunking, Telephony, Telecommunications, Ethernet, IP, Data Center, SIP, Account Management, Direct Sales, Contract Negotiations, T1, WAN, Disaster Recovery, Colocation, Hosted Services, Network Security, Contract Negotiation, Customer Retention, PRI, MPLS VPN, Unified Communications, Metro Ethernet, Long Distance, Broadband, Internet Services, VPN, QoS, Telecommunication..., Carriers, Voice, Computer Network..., Sales Process, TDM
Education
Monroe Community College 1994 — 1996
Associates, Economic
Iberdrola USA May 2013 - Present
Alstom Transport January 2013 - March 2013
Windstream Communications November 2001 - June 2012
PAETEC 2000 - 2001
PAETEC 1999 - 2000
H.J. Meyers 1990 - 1998
Skills
Networking, Vendor Management, Account Management, Contract Negotiation, Access, Telecommunications..., Telecommunications..., Oracle Applications, Oracle Discoverer, Account Reconciliation, Accounts Payable, Accruals, Automotive, Telecom Expense..., Data Analysis, Lattis Pro Pricing..., JD Edwards, Managed Services, Adobe Acrobat 7.0..., Auditing, Invoicing, Critical Infrastructure..., Telephony, VoIP, Budgets, Telecommunications, Management, Adobe Acrobat
Education
Bryant and Stratton Business Institute
Accounting and Finance
John Marshall High School
Monroe Community College
Business Education
Windstream Communications May 2014 - Present
Windstream Communications April 2010 - May 2014
Sprint January 2009 - April 2010
Sprint September 2005 - March 2007
Sprint January 2004 - September 2005
Skills
B2B, Telecommunications, Sales, Management, Cold Calling, Call Centers, Business Development, Strategic Planning, Customer Satisfaction, Customer Retention, Customer Experience, Wireless, Program Management, Solution Selling, Customer Service, Strategy, Direct Sales, Managed Services, Sales Process, Salesforce.com, Sales Operations, Account Management, Selling, Telephony, Unified Communications, VoIP
Education
Wingate University 2012 — 2016
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.7
MidAmerica Nazarene University
Bachelor's degree, Business Administration and Management, General
Windstream January 2013 - Present
Windstream Communications November 2011 - January 2013
PAETEC March 2010 - November 2011
Skills
Account Management, Customer Experience, Customer Satisfaction, Direct Sales, Solution Selling, Managed Services, Unified Communications, VoIP, Telecommunications, MPLS, Ethernet, Co-location, SaaS
Education
Montclair State University 2002 — 2007
Bachelor's degree
Windstream Communications July 2014 - Present
Gil PC Sales and Repairs March 2011 - Present
AMCOL Systems March 2012 - June 2014
Kershaw County School District May 2011 - March 2012
EPC April 2009 - March 2011
Johnson Food Service March 2002 - March 2009
Skills
Windows Server, Troubleshooting, Windows 7, Customer Service, Computer Hardware, Computer Repair, Public Relations, Management, CompTIA, Security+, Operating Systems, Laptops, Switches, Technical Support, Cisco Technologies, Routing, Cisco IOS, A Certified, Routers, HP, Network Administration, VoIP
Education
Midlands Technical College 2011 — 2013
ITT Technical Instite 2008 — 2010
Associate in Science, Computer Networking Systems
Windstream Communications August 2014 - Present
Windstream Communications September 2012 - August 2014
Windstream August 2011 - September 2012
Vintage Entertainment Group June 2005 - June 2012
PAETEC June 2010 - August 2011
J.O. Cook Incorporated February 2006 - April 2010
PAETEC 2010 - 2010
Village of Avon Summer Recreation June 2002 - August 2006
YMCA September 2004 - January 2006
Vintage Entertainment Group June 2002 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Telecommunications
Education
The College at Brockport, State University of New York 2007 — 2010
BS, Business Administration and Management (AACSB)
Monroe Community College 2004 — 2007
Liberal Arts
Forsythe Technology December 2013 - Present
FishNet Security June 2012 - Present
Windstream Communications September 2010 - May 2012
Western Technical Services January 2010 - September 2010
EPOCH Universal October 2007 - July 2010
Bear Data Systems October 2005 - September 2006
Websense February 2003 - October 2005
Skills
Unified Communications, Data Center, MPLS, Network Security, Ethernet, Citrix, ERP, SharePoint, SIP, Java, PeopleSoft, Managed Hosting
Education
Michigan State University
Bachelor of Arts (B.A.), Criminal Justice
SPX Corporation December 2011 - Present
Windstream Communications July 2010 - December 2011
PAETEC Holding Corp December 2008 - July 2010
Wegmans November 2006 - February 2009
PAETEC Holding Corp May 2008 - December 2008
Skills
Versatile, Problem Solving, Analytical Approach, Versatility, Analytical Skills, HRIS, Employee Relations, Recruiting, Human Resources, Vendor Management, Training, Personnel Management, Deferred Compensation, New Hire Orientations, Payroll, FMLA, Leadership
Education
The College at Brockport, State University of New York 2006 — 2008
Bachelor of Science Degree, Business Administration; Management
Monroe Community College 2004 — 2006
Business Administration, Management
Windstream Communications November 2013 - Present
Redline Technologies June 2012 - November 2013
Custom Assembly Inc January 2006 - June 2012
Skills
Telecommunications, Network Design, Customer Service, Fiber Optics, Lead Generation, Solution Selling, Inventory Management, Enterprise Software, Project Planning, Salesforce, WAN, MPLS VPN, VoIP, Data Center, Firewalls, SIP Trunking, Salesforce.com, Sales
Education
University of Minnesota-Twin Cities 2008 — 2012
Communications & Business Management
Chisago
Minnesota State University, Mankato
Rhino Communications August 2007 - Present
Windstream Communications 2006 - 2008
AT&T 2002 - 2005
Skills
SIP Trunking, Telecommunications, Co-location, VoIP, Hosted Services, New Business Development, CPE, Metro Ethernet, Telephony, Business Development, Carriers, DS3, Managed Services, Private Line, IP, Account Management, Wireless, WAN, Channel, Unified Communications, Fiber Optics, T1, Internet Access, Call Center, Cloud Computing, DSL, MPLS, Call Centers, Long Distance, Frame Relay, PRI, Internet Services, Broadband, Avaya, Ethernet, SIP, Cabling, Network Design, Optical Fiber, LAN-WAN, Solution Selling, Data Center, Direct Sales, Wireless Networking, Networking, Channel Partners, VPN, Professional Services, Strategic Partnerships, Network Engineering
Education
Miami Dade College 1980 — 1982
Business
Unite Private Networks April 2012 - January 2013
Windstream Communications December 2010 - April 2012
Norlight Telecommunications 2007 - January 2011
NuVox 2000 - March 2007
Bell Labs Lucent Technologies 1997 - 2000
Quest Communications 1993 - 1997
Kemper Service Company 1989 - 1993
SEDCO (Sound Engineering and Design Co.) 1981 - 1986
Skills
Sales Management, New Business Development, Consultative Selling, Customer Relations, Telecommunications, Novell CNA, Mitel Certifications, Octel Certifications, GroupWise Email Server..., Octel, Groupwise, Sales, Customer Service, Sales Operations, Selling, Training, Project Management
Education
Penn Valley Community College 1988 — 1989
accounting
Missouri State University 1986 — 1988
CIS, Music
Windstream Communications April 2012 - Present
Alcatel-Lucent/ Oxford Global Resources 2011 - 2012
Fujitsu/ Volt Technical Resourses 2008 - 2010
Alexander and Birk Technical Services October 1999 - August 2008
Alcatel-Lucent 1994 - 1999
Skills
Telecommunications, Project Management, Microsoft Office, Linux, Java, Cisco Routers, Cisco Technologies, Alcatel-Lucent, Accedian, MRV, Cienna, Transmode, Network Design, Networking, Optical Fiber, Ethernet, DWDM, T1, SDH, IP, VoIP, Wireless, MPLS, Testing
Education
Middle Tennessee State University 1981 — 1982
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
US Air Force Electronics Tech School 1972 — 1973
Telephone Repair/ Switching
Bright House Networks December 2013 - Present
Level 3 Communications (formerly tw telecom) September 2010 - December 2013
Windstream Communications April 2008 - August 2010
EarthLink 2001 - 2007
Skills
Co-location, SIP Trunking, Hosted Services, Managed Services, Unified Communications, IT Management, Cloud Applications, PRI, T1, Long Distance, Telecommunications, Telephony, MPLS, Metro Ethernet, Solution Selling, Direct Sales, VoIP, SIP, Account Management, WAN, DSL, Ethernet, Data Center, Call Centers, Wireless, Product Marketing, IP, Optical Fiber, Enterprise Account..., Internet Access, Adtran, IP PBX, Hospitality, Managed Wi-fi, Video, Managed Router, LAN-WAN, Salesforce.com, Sales Process, New Business Development, Sales, Cloud Computing, Sales Management, Networking, CRM
Education
Michigan State University
Access-Interactive July 2012 - Present
Windstream Communications 2011 - 2012
Access-Interactive 2007 - 2011
Access-Interactive 2001 - 2007
Netarx 1998 - 2001
Skills
Sales Management, Executive Management, Cisco, Team Leadership, VMware, Problem Solving, Business Analysis, Cloud Computing, Channel, Solution Selling, Consultative Selling, New Business Development, Channel Management, Unified Communications, Negotiation, Integration, Virtualization, Contract Negotiation, B2B, Team Building, Team Management, Professional Services, Business Strategy, Consultancy, Cross-functional Team..., Business Intelligence, Go-to-market Strategy, Partnerships, Strategic Partnerships, Network Design, Selling, Cisco Technologies, Channel Partners, Complex Sales, Miller-Heiman Strategic..., Solution Architecture, Agile Methodologies, Systems Analysis, Enterprise Software, Data Backup Solutions, Storage Area Networks, Organizational..., SaaS, Management, Leadership, Direct Sales, Managed Services, Data Center, Telecommunications, Telephony
Education
Michigan State University
BA
SynerComm September 2012 - Present
Windstream Hosted Solutions March 2012 - September 2012
Windstream Communications December 2010 - March 2012
nGenX July 2009 - August 2010
Norlight Telecommunications 2006 - 2008
Norlight Inc. 2006 - 2008
US Navy July 1996 - July 2000
Skills
Data Center, Cisco, Servers, Linux, Windows, Cloud Computing, Network Operations, IP Networking, BGP, MPLS, Network Architecture, Network Administration, Switches, Security, Solarwinds, Troubleshooting, Problem Solving, SQL Server, Photoshop, HTML, PHP, MySQL, Sales Support, Cisco Technologies, Juniper, IP, Wireless, Computer Network..., Network Security, VoIP, Ethernet, Telecommunications, Hardware, Network Engineering, Firewalls, Network Design, VPN, Routers, Routing, Cisco IOS, DNS, Wireless Networking, Networking, OSPF, TCP/IP, VMware ESX, VLAN, Routing Protocols, WAN, T1
Education
Milwaukee Area Technical College 2000 — 2002
Networking / Cisco
Windstream Communications September 2012 - Present
Windstream Communications March 2010 - August 2012
PAETEC November 2006 - March 2010
US LEC (now PAETEC) July 2005 - November 2006
Advanced Communications September 2004 - February 2005
FDN Communications March 2004 - September 2004
Bell South April 2003 - March 2004
US LEC August 2000 - April 2003
Creative Product Marketing January 2000 - August 2000
Tie Communications July 1992 - January 2000
Skills
VoIP, Co-location, Hosted Services, Unified Communications, SIP Trunking, T1, Telecommunications, MPLS, Long Distance, Telephony, PRI, Managed Services, Solution Selling, Ethernet, SIP, Direct Sales, Data Center, Network Design, IP PBX, TDM, Disaster Recovery, Internet Services, IP, WAN, Sales Operations, Wireless, Call Centers, Selling, Broadband, Avaya, LAN-WAN, DSL, Sales Engineering, Optical Fiber, Frame Relay, Video Conferencing, Cisco Technologies, IVR, Metro Ethernet, Channel Partners, Cloud Computing, Account Management, Management, Sales Management, Salesforce.com, Sales
Education
Miami Dade College 1982 — 1984
Psychology
Windstream Communications March 2013 - Present
Fox Entertainment August 2009 - March 2014
WITR September 2008 - June 2013
Direct 2 Market Sales Solutions June 2012 - March 2013
Sutherland Global Services June 2011 - January 2012
WITR October 2009 - March 2011
WITR September 2008 - September 2009
All Around Sound June 2008 - September 2008
WMCC March 2006 - June 2008
Skills
Radio, Broadcast, Final Cut Pro, Entertainment, Music, Editing, Film, Facebook, Social Networking, Social Media, Blogging, Marketing, Social Media Marketing, Adobe Creative Suite, Audio Editing, New Media
Education
Rochester Institute of Technology 2008 — 2012
Bachelor of Science in New Media Marketing, New Media Marketing, 2.88
Rochester Institute of Technology 2008 — 2012
Bachelor of Science Degree, New Media Marketing
Monroe Community College 2006 — 2008
Survey, Liberal Arts
Allgreen Grounds Management January 2015 - Present
Zumiez March 2013 - May 2014
Windstream Communications April 2008 - March 2013
SEPHORA November 2007 - November 2008
Gap Inc April 2000 - July 2006
Skills
Sales, Management, Telecommunications, Managed Services, Unified Communications, Account Management, Sales Management, Customer Service, VoIP, Solution Selling, MPLS, Direct Sales, Wireless, IP, Telephony, Call Centers, Ethernet, Cloud Computing, Salesforce.com, SIP, Sales Process, Data Center, Retail, Training, Customer Satisfaction, Microsoft Office, QuickBooks, Databases, Employee Training, SIP Trunking, Channel Partners, Time Management, Inventory Management, Merchandising, Leadership, Microsoft Word, Social Media
Education
Rochester Institute of Technology 2003 — 2007
Bachelor of Business Administration, Marketing
Monroe Community College
Associate of Liberal Arts and Sciences, General Studies
Windstream Communications October 2013 - Present
Windstream Communications September 2012 - Present
Windstream Communications August 2010 - November 2012
PAETEC January 2011 - May 2012
PAETEC August 2010 - January 2011
Skills
Customer Satisfaction, Management, Networking, Technical Support, Troubleshooting, Customer Service, Telecommunications, Call Centers, CRM, Sales, Managed Services, MPLS, Telephony, VoIP
Education
Monroe Community College 2001 — 2003
N/A, Computer Information
Celgene June 2014 - Present
Burkhart, Picard, Tiderington & McLeod PLLC. October 2011 - June 2014
Windstream Communications April 2011 - October 2011
Pain Consultants of Michigan May 2009 - April 2011
Skills
Sales, New Business Development, Direct Sales, Account Management, Customer Service, Cold Calling, Management, Marketing, Sales Management, Strategic Planning, Managed Services, Data Center
Education
Michigan State University 2004 — 2008
Human Biology
Windstream Communications August 2014 - Present
CenturyLink Business December 2012 - July 2014
CenturyLink September 2008 - March 2013
Spring Communications June 2006 - August 2008
Best Buy 2004 - 2006
Skills
IT Solutions, Business Analysis, Business, Cold Calling, Sales Management, Salesforce.com, Account Management, Direct Sales, Sales Process, Recruiting
Education
Metropolitan State University of Denver 2004 — 2006
General Studies
Windstream Communications November 1999 - Present
Woodbridge Fire Department July 2003 - Present
Port Reading FAS February 2011 - March 2015
PAETEC August 2004 - December 2011
Covista Communications March 2001 - August 2004
Total-Tel Communications Inc November 1999 - March 2001
Bennett Testing Service April 1994 - November 1999
Chi-Chi's Mexican Restaurant January 1989 - January 1994
Skills
VoIP, Troubleshooting, Telecommunications, Wireless, Firefighting, Fire Safety, Cisco Technologies, Microsoft Office, EMS, Emergency Management, Emergency Services, Incident Management, Team Leadership, Rescue, Public Safety, Hazardous Materials, Homeland Security, Risk Assessment, Cisco, Excel, Strategic Planning, Word, Customer Relations, Customer Service, PowerPoint, Team Building, Problem Solving, Research, Access, Fundraising, Cpr Certified, NIMS, Planning, Supervisory Skills, Fire Protection, AutoCAD, Teaching, Emergency Operations, Windows, Writing, Budgeting, Public Relations, Administration, ICS, Disaster Response, Disaster Preparedness, Emergency Communications, Life Safety, RAPID INTERVENTION, Emergency Medical...
Education
Middlesex County College 1994 — 1996
Middlesex County College 1992 — 1994
Warren Hills Reg. Sr. High 1990 — 1992
High School Diploma
Lincoln Technical Institute
Middlesex County College
Middlesex County Fire Academy
New Mexico Tech EMRTC
New Mexico Tech EMRTC
Urban Retail Properties June 2015 - Present
JLL April 2015 - May 2015
Self Employed April 2013 - April 2015
Windstream Communications March 2009 - March 2013
Windstream Communications April 2011 - October 2012
Tolleson Land Investment Properties, LLC February 2006 - December 2008
Skills
Telecommunications, Wireless, Account Management, Marketing, Quotas, Direct Sales, Customer Retention, Sales Process, Sales Operations, Cellular Communications, Customer Satisfaction, Sales Management, Selling, Customer Experience, B2B, Microsoft Office, Sales, Photoshop, Customer Service, Interpersonal Leadership, 7 Habits of Highly..., Exceptional organization, Communication, DOS, CAMS, Solution Selling, Employee Training, Retail, Leadership, Strategic Planning, Management, Event Planning, Training, Call Centers, Public Speaking, Networking, Team Building, New Business Development
Education
Middle Georgia State University 2003 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Noramtec Consultants March 2015 - Present
Self Employeed October 2013 - March 2015
Windstream Communications February 2013 - August 2013
Lifetime Assistance July 2011 - August 2013
Monroe Community College March 2011 - January 2013
GateHouse Media February 2012 - September 2012
Self Employed November 2004 - July 2011
Skills
InDesign, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Photography, Event Planning, Illustrator, Dreamweaver, Microsoft Word, Graphic Design, Public Speaking, Digital Photography, Mac OS X, Markzware, Drawing, Charcoal Drawings, Animation, Illustration, After Effects, Mac, OS X, Graphics, Photoshop
Education
Monroe Community College 2010 — 2012
Associate's degree, Design and Visual Communications, Graphic Design
High School 2003 — 2007
Windstream Communications September 2012 - Present
Windstream Communications January 2011 - September 2012
Norlight Telecommunications (now Windstream) September 2009 - January 2011
PAETEC (now Windstream) March 2008 - January 2009
McLeod USA (now Windstream) August 2007 - April 2008
McLeodUSA (now Windstream) March 2004 - August 2007
McLeod USA (now Windstream) August 2002 - March 2004
McLeod USA (now Windstream) August 2001 - August 2002
Telec Inc. October 1996 - August 2001
University of Wisconsin-Madison July 1995 - July 1996
Skills
Telecommunications, Co-location, VoIP, Direct Sales, Sales Management, Channel, MPLS, Account Management, Managed Services, Business Development, Unified Communications, Hosted Services, Leadership, Management, New Business Development, SIP Trunking, Sales, Enterprise Software, Sales Process, Salesforce.com, Selling, Solution Selling, Strategy, Team Leadership, Training, Wireless, CRM, Channel Partners, Customer Retention, Sales Operations, Call Centers
Education
Missouri State University 1991 — 1995
BS
Boylan Catholic High School, Rockford IL 1986 — 1989
Windstream Communications March 2014 - Present
Windstream Communications April 2013 - March 2014
Windstream Communications April 2012 - April 2013
Skills
CCDA, CCNP, CCNA, JUNOS, Alcatel, Adtran, Overture Networks, Hatteras Networks, Accedian
Education
Midlands Technical College 2007 — 2010
Associate's degree, Telecommunications Systems Management
Windstream Communications November 2014 - Present
Windstream Communications May 2013 - November 2014
Millers Pharmacy & Long Term Care June 2010 - May 2013
Paychex November 2007 - June 2010
Skills
Employee Benefits, Workers Compensation, Insurance, Disability Insurance, Cold Calling, Payroll, Life Insurance, Sales Presentations, Qualifying Prospects, Telemarketing, Customer Service, Sales, B2B, Marketing
Education
Buffalo State College 2004 — 2006
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Monroe Community College 2002 — 2004
Associate's degree, Mass Communication/Media Studies
Windstream April 2014 - Present
Windstream Communications April 2013 - April 2014
Windstream Communications September 2012 - April 2013
Windstream Communications June 2011 - September 2012
QComm Corporation December 2008 - June 2011
Pinnacle Computer Services September 2008 - December 2008
Skills
Carrier Ethernet, DWDM, IP, Fiber Optics, TDM, Fiber Optic Technology, Eagle Scout, Wireless, Ethernet, Telecommunications, Optical Fiber, NOC, Computer Network..., Networking, WAN, VoIP, MPLS, Telecommunications..., LAN-WAN, T1, Network Design, DSL, Cisco Technologies, Troubleshooting
Education
Michigan State University 2004 — 2006
CIS, Computer Engineering
Castle High School 2001 — 2004
Academic Honors, 9-12
EarthLink April 2014 - Present
EarthLink Business January 2013 - April 2014
EarthLink June 2009 - January 2013
Windstream Communications September 2008 - January 2009
Anheuser-Busch June 2008 - September 2008
Skills
Metaswitch, 5ESS, Cisco IOS, Adtran, BMC Remedy Ticketing..., Aspect ACD, Microsoft Office, T1, VoIP protocols SIP, Troubleshooting, Help Desk Support, Switches, Networking, Wireless
Education
Rochester Institute of Technology 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Computer Systems Networking and Telecommunications
Monroe Community College 2004 — 2006
Associate's degree, Information Technology
Concentrix April 2015 - Present
Windstream Communications October 2014 - December 2014
Windstream Communications September 2012 - October 2014
Windstream Communications 2010 - 2014
Windstream Communications September 2010 - August 2012
Skills
Telecommunications, VoIP, MPLS, Call Centers, IP, Managed Services, Ethernet, Telephony, Wireless, SIP, Microsoft Excel, Microsoft Word, Communication, Organization, Time Management, Team Leadership, Customer Engagement
Education
Monroe Community College 2004 — 2006
AOS August 2015 - Present
Northern Summit Technology April 2014 - August 2015
Windstream Communications January 2013 - April 2014
Xerox 2010 - 2012
Fastenal August 2008 - 2010
Skills
Sales, Networking, Managed Services, Project Management, Solution Selling, Marketing, Sales Process, Entrepreneurship, Customer Satisfaction, New Business Development, Management, Integration, Team Building, Marketing Strategy, Business Development, Training, B2B, Technology Process...
Education
Missouri State University
Bachelor's Degree, Technology Management, Sales Minor
Premier Wedding Dances, LLC May 2015 - Present
Oakridge Realty March 2015 - Present
Marilyn Schneider School of Dance September 1996 - Present
Windstream Communications June 2011 - December 2014
PAETEC June 2011 - January 2012
PAETEC May 2010 - June 2011
PAETEC August 2008 - May 2010
PAETEC April 2008 - August 2008
Skills
Customer Service, Billing, Account Management, Customer Relations, Problem Solving, Telecommunications, Outlook, Microsoft Office, Customer Satisfaction, Team Building, Mentoring, Customer Retention, Unified Communications, Networking, Direct Sales, VoIP
Education
Monroe Community College 2001 — 2006
Associate of Arts and Sciences (A.A.S.) , Hospitality Administration/Management
Cal-Maine Foods, Inc. May 2015 - Present
Windstream Communications August 2013 - April 2015
Mississippi State University August 2012 - August 2013
Mississippi State University Golf Course April 2010 - August 2012
Honduras Hope and Casa de Esperanza January 2005 - July 2012
Mississippi State University September 2011 - October 2011
Skills
PowerPoint, Microsoft Office, Customer Service, Access, Microsoft Word, Public Speaking, Leadership, Microsoft Excel, Research, Teaching, Higher Education, Troubleshooting
Education
Mississippi State University 2012 — 2013
Master of Science, Instructional Technology, 3.63
Mississippi State University 2007 — 2011
Bachelor of Science, Information Technology Services
Windstream Communications November 2012 - Present
Silverleaf Resorts January 2010 - November 2012
Peoples Bank SB December 2010 - December 2011
Bluegreen Corporation February 2008 - August 2009
Motorola Solutions 2004 - 2007
Gary SouthShore RailCats 1997 - 1998
Skills
Customer Service, Microsoft Office, Outlook, VoIP, Data Center, WAN, Cisco WAN, WAN Optimisation, MPLS, MPLS VPN, Data Center Architecture, IaaS, Cloud Computing IaaS, Cloud Applications, Network Security
Education
Millikin University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Sport and Fitness Administration/Management
TKE 2000 — 2004
Andrean High School 1996 — 2000
Windstream Communications April 2012 - Present
Windstream Communications October 2010 - April 2012
Bank of America January 2009 - September 2010
Skills
Sales Management, Customer Service, Sales Process, Sales, Call Centers, Customer Retention, Account Management, Customer Satisfaction, Telecommunications, Managed Services, B2B, Budgets, Business Analysis, Business Development, CRM, Coaching, Cold Calling, Contract Negotiation, Cross-functional Team..., Customer Experience, Employee Training, Insurance, Inventory Management, Leadership, Management, Marketing, Microsoft Excel, Negotiation, Networking, Process Improvement, Selling, Strategic Planning, Team Building, Team Leadership, Teamwork, Time Management, Training, VoIP, Forecasting, Sales Operations, Recruiting, Project Management, Product Development, Salesforce.com, Marketing Strategy, Solution Selling, Retail, Wireless, Unified Communications, Operations Management
Education
Westmoreland Central School
High School
Mohawk Valley Community College
Business Administration and Management, General
Windstream Communications June 2013 - Present
NuVox June 2006 - September 2008
XO Communications October 2005 - June 2006
AT&T December 2002 - September 2005
Skills
Unified Communications, Direct Sales, Wireless, Salesforce.com, IP, Cloud Computing, Cold Calling, Co-location, Sales Management, B2B, Sales, Sales Operations
Education
Miami Dade College
Monsignor Edward Pace High School
WorkFit Medical, LLC September 2014 - Present
Windstream Communications January 2014 - May 2014
Concentrix May 2012 - January 2014
Unisys 2007 - 2009
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Computer Network..., Information Technology, Healthcare Information..., Windows 7, Windows XP Pro, Windows Server, Windows 2000, Mac OS, Help Desk Support, Technical Support, Windows XP, Software Installation, Troubleshooting, Wireless Networking, Active Directory, System Deployment, Operating Systems, Hardware, Networking, Servers, Printers, VPN, System Administration, Windows Vista, Microsoft Exchange, Laptops, LAN-WAN, Network Administration, DHCP, IT Operations, Routers, Service Delivery, VMware, TCP/IP, Customer Support, Call Centers, Network Security, DNS, Switches, Cisco Routers, Service Desk, Cisco Technologies, Software Documentation, IT Management, CCNA, Antivirus
Education
Finger Lakes Community College 2014 — 2017
Associates of Science, Business Administration, Management and Operations
Olympia High School 2004 — 2005
Local Diploma, General Studies
Monroe Community College
Windstream Communications November 2011 - Present
Windstream Communications October 2009 - October 2011
Windstream Communications September 2007 - September 2009
Alltel Wireless 2003 - 2006
LC Staffing January 2002 - January 2003
Montana State University August 2000 - July 2002
Superior Federal Bank April 1996 - August 1999
Skills
Mergers, Employment Law, Employee Relations, Performance Management, Immigration Law, EEOC, Talent Acquisition, Workforce Planning, Labor Relations, Management, Talent Management, Corporate Law, Leadership, PeopleSoft, Temporary Placement, Cross-functional Team..., Human Resources, Training, Personnel Management, Mergers & Acquisitions, New Hire Orientations, FMLA, Succession Planning, Employee Benefits, Onboarding, Hiring, Deferred Compensation, Call Centers, Recruiting, Legal Research, Policy, Employee Engagement, Employee Handbooks, Performance Appraisal, Benefits Administration, Applicant Tracking..., HRIS
Education
Montana State University-Bozeman
M.S., Industrial/Organizational Psychology
University of Arkansas at Little Rock
B.S., Psychology
University of Arkansas at Little Rock, William H. Bowen School of Law
J.D., Law
Webster University
M.B.A.
Windstream Communications May 2006 - Present
PAETEC October 2004 - May 2006
PAETEC October 2000 - October 2004
PAETEC June 2000 - October 2000
Skills
Troubleshooting, SQL, User Acceptance Testing, JIRA, Training, Microsoft Excel, Team Leadership, Salesforce.com, Wikis, Microsoft Word, Quality Center, Computer Proficiency, Creative Solutions, Solid computer skills, Logical Thinker, Great communications..., Work Independently with..., Asking Questions, Hands-on Training, Thinking Outside The Box, Pay Close Attention to..., Resourceful..., Flexibility, SpiraTeam
Education
Monroe Community College 1999 — 2000
Graphic Arts & Printing
Windstream Communications September 2013 - August 2014
McGladrey May 2012 - January 2013
Optica Engineering Group February 2010 - March 2011
Graybar Electric July 2007 - February 2010
Wyeth Pharmaceuticals February 2004 - October 2005
Nextel Partners, Inc June 2002 - February 2004
V-TEK, Inc December 1996 - June 1999
Skills
Solution Selling, Surveillance, Demand Response, CAD/AVL, Sales Operations, Wireless, Direct Sales, Sales, Business Development, Strategic Partnerships, Telecommunications, VoIP, Account Management, Management, Networking, Unified Communications, Data Center, Sales Process, Cold Calling, Training, Cisco Technologies, Managed Services, Marketing, Budgets, New Business Development, Product Management, Channel Partners, Key Account Management, Cloud Computing, Channel, Selling, Call Centers, International Sales, Salesforce.com, Project Management, B2B, CRM, Sales Management, Sales Presentations, Customer Retention, Professional..., Negotiation, Product Marketing
Education
Minnesota State University, Mankato
BS
Paychex August 2014 - Present
Paychex May 2012 - August 2014
Windstream Communications March 2011 - May 2012
Bill Gray's Restaurant April 2006 - April 2012
Skills
Market Research, Customer Service, Team Leadership, Sales, Press Releases, Sales Operations, B2B, Microsoft Excel
Education
St. John Fisher College 2010 — 2012
Bittner School of Business, AACSB accredited: Bachelor of Science, Business Management; Marketing, Major GPA 3.6/4/.0
Monroe Community College 2007 — 2010
Certificate, Dental Assisting, Associate of Science, Business Administration
Eaton, Babb & Smith, P.A. June 2013 - Present
Windstream Communications March 2011 - June 2013
Thomas & Thomas, LLP April 2010 - March 2011
KPMG, LLP September 2008 - April 2010
Skills
Forecasting, Auditing, Accounting, Management, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, CPA, GAAP, Financial Analysis, Financial Accounting, Financial Statements, Sarbanes-Oxley
Education
University of Mississippi 2007 — 2008
Masters of Accountancy
Mississippi College 2004 — 2006
Bachelor of Science (BS), Accounting
AT&T April 2015 - Present
AT&T March 2013 - March 2015
Convergent Communications-St. Louis, Inc. April 2009 - October 2012
Sage Innovations April 2008 - March 2009
Windstream Communications September 2001 - March 2008
Skills
Apple Certified Support..., Solution Selling, Consultative Selling, VoIP, Mac OS X, Apple Certified..., VSP, VTSP, Mobile Technology, OS X, Enterprise Software, Strategic Partnerships, Selling, Sales Operations, Unified Communications, Integration, Managed Services, Sales Process, Start-ups, Sales, Business Development, Sales Management, Leadership, Telecommunications, Account Management, Cloud Computing, Consulting, Professional Services, Direct Sales, Salesforce.com, Cold Calling, Wireless, New Business Development, Data Center, Networking, SaaS, B2B, Software Industry, Mobile Devices, MPLS, Go-to-market Strategy, CRM, Partner Management, Pre-sales, Sales Presentations, IP, Telephony, Lead Generation, Virtualization, Co-location
Education
Miami University 1988 — 1991
BS, General Business, Economics
Windstream Communications January 2013 - Present
Windstream Communications May 2012 - January 2013
Windstream Communications August 2011 - May 2012
Windstream Communications December 2009 - August 2011
MetTel July 2007 - December 2009
Skills
Co-location, Cloud Computing, Direct Sales, Ethernet, Hosted Services, MPLS, Managed Services, PRI, SIP Trunking, Sales Operations, Selling, Solution Selling, T1, Telecommunications, Telephony, Unified Communications, VoIP
Education
Middlebury College 2003 — 2007
BA, Political Science
University of Otago 2006 — 2006
Holderness 1998 — 2002
Frontier Communications September 2014 - Present
Windstream Communications January 2014 - September 2014
GLOBALINX September 2010 - December 2013
Frontier Communications May 2003 - August 2003
Eric Farnham & Associates September 2001 - October 2002
Skills
Networking, SIP Trunking, Computer Hardware, SIP, VoIP, Switches, Wireshark, Broadworks, Routers, Troubleshooting, VoIP protocols SIP, Hosted Voice, Linx, TDM, Call Centers, Windows, DSLAMS, DACS, DSL, Metro Ethernet, T1, MPLS, TCP/IP, Managed Services, Wireless, IP, Telecommunications, Cisco Technologies, Unified Communications, Computer Network..., Telephony, Hardware, LAN-WAN
Education
Monroe Community College 2008 — 2010
Associate of Science (A.S.), IT
Windstream Communications June 2011 - Present
Concentrix 2007 - 2011
Sutherland Global Services April 2006 - December 2007
Skills
Lead Generation, Customer Service, Sales, Salesforce.com, Microsoft Excel, Microsoft Word, Microsoft Office, Sage CRM, Information Technology, Hosted Services, Cloud Communications, Hosted Voice, Enterprise..., Allworx, Business Development, Account Management, Call Centers, B2B, Customer Satisfaction, Management, Selling, Sales Operations, Managed Services, Enterprise Software, Direct Sales, Telecommunications, Cloud Computing, Product Management, Solution Selling, Training, SIP Trunking, Cold Calling, Customer Retention, Sales Management, VoIP, SaaS, Co-location, Sales Process, Unified Communications, T1, Leadership, Avaya, Data Center, Product Marketing, Optical Fiber, MPLS, Telephony, Ethernet, Metro Ethernet, MPLS VPN
Education
Monroe Community College 1996 — 1999
Associate's degree, History
West Irondequoit 1990 — 1994
High School Diploma, General
Hewlett-Packard February 2013 - Present
Windstream Communications November 2012 - February 2013
A.E.M 2011 - 2012
Hantz Group 2008 - March 2011
Compuware May 1998 - November 2007
Aerotek 1996 - 1998
Canon Computer Systems 1995 - 1996
CDW 1993 - 1995
EDS 1988 - 1992
Indianwood Golf & Country Club 1982 - 1988
Education
Michigan State University 1988 — 1993
Communications, Advertising
Lake Orion 1984 — 1988
On Demand Network Solutions 2012 - Present
Windstream Communications 2010 - 2012
Time Warner Cable 2001 - 2010
Circuit City 1992 - 2001
Hitech Stereo 1986 - 1992
Skills
Managed Services, VoIP, Solution Selling, Co-location, MPLS, Unified Communications, Call Centers, Telephony, Salesforce.com, Direct Sales, Wireless, Telecommunications, Sales, Account Management, Broadband, Selling, Networking, Customer Retention, Cloud Computing, Sales Process, SaaS, Channel Partners, Sales Operations
Education
Midlands Technical College
AS, Telecommunications Systems Management
mrhs
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
CenturyLink August 2015 - Present
Windstream Communications September 2013 - July 2015
High Touch Technologies August 2012 - June 2013
Avaya June 2011 - August 2012
AT&T May 2009 - June 2011
Nortel October 2000 - December 2008
Qwest Communications September 1998 - October 2000
Siemens January 1996 - September 1998
Cincinnati Bell Long Distance 1992 - 1995
Skills
Sales Operations, Business Development, Unified Communications, Unified Messaging, SIP Trunking, Avaya, Telephony, Contact Centers, Voice & Data Convergence, Hosted Services, TDM, CTI, VoIP, Sales Management, Solution Selling, Telecommunications, SIP, Managed Services, IP, Business Alliances, Wireless, Professional Services, Channel Partners, MPLS, Co-location, IVR, Direct Sales, Ethernet, Cloud Computing, Call Centers, Leadership, Salesforce.com, Pre-sales, T1, LAN-WAN, Networking, Broadband, Network Architecture, ACD, Product Management, Switches, Routing, IP PBX, Sales Engineering, Data Center, WAN, Cisco Technologies, Enterprise Software, Go-to-market Strategy, Avaya Technologies
Education
Northern Kentucky University 1988 — 1990
BS, Marketing
Miami University
Business Administration
Kaiser Permanente July 2015 - Present
Kaiser Permanente September 2014 - July 2015
Windstream Communications December 1999 - September 2014
Skills
MPLS, VoIP, Cisco Technologies, Switches, IP, WAN, Network Engineering, Ethernet, Telecommunications, T1, Routers, Data Center, Network Design, Computer Network..., DS3, Frame Relay, TDM, Metro Ethernet
Education
Milwaukee School of Engineering 2012 — 2015
Master of Science (MS), Engineering Management, 4.0
Milwaukee School of Engineering 2004 — 2008
Bachelor of Science (BS), Management Information Systems, General
Metaswitch Translations Training
US Information Technologies October 2012 - Present
Windstream Communications October 1998 - October 2012
PAETEC 1998 - 2012
Skills
Payroll, Integration, User Acceptance Testing, Staff Training, Development of Training..., Oracle, Training, Software Documentation, HRIS, Management, Telecommunications, Leadership, Human Resources, Oracle HR, Personnel Management, Oracle E-Business Suite, Business Process, ERP, Oracle Applications, Oracle Discoverer, Business Analysis
Education
Monroe Community College
Associate, Business Administration
CooperVision April 2014 - Present
OneStream Networks August 2012 - April 2014
Windstream Communications August 2010 - August 2012
Heritage Christian Services March 2008 - April 2009
Proven Methods, LLC (DBA: ‘National Grants Conferences’ and ‘The Trump Institute’) June 2000 - March 2008
Skills
VoIP, MPLS, Cisco Technologies, SIP, IP, Switches, Network Design, WAN, Ethernet, Routers, Telephony, Unified Communications, Telecommunications, Network Engineering, Routing, QoS, BGP, LAN-WAN, Cisco IOS, VPN, Broadsoft, Alcatel, Genband, ACME Packet, Titan, Avaya IP Telephony, Toshiba, Polycom, I3, Yealink, Audio Codecs, SNMP, RADIUS, TACACS+, Juniper, Adtran, Plexus, VMware, OnBase, AS400 system, Wireshark, Python, Electricity
Education
Eastern Monroe Career Center (EMCC) 1999 — 2002
2 year certification program, Residential and industrial trade electricity
Monroe Community College
Computer Science / Telecommunications Engineering
Virgin Pulse April 2014 - Present
CounterPath August 2013 - April 2014
Windstream Communications October 2011 - August 2013
OnState Communications May 2008 - October 2011
Capital One Financial December 2000 - November 2007
Johnson & Johnson 1995 - 2000
Campbell Soup Company 1992 - 1995
Education
Michigan State University - The Eli Broad College of Business 1989 — 1991
MBA, Marketing
Purdue University 1981 — 1985
BS, Industrial Management
SumTotal Systems December 2013 - Present
Windstream Communications September 2012 - December 2013
Windstream Communications March 2011 - November 2012
PAETEC January 2008 - March 2011
PAETEC January 2006 - January 2008
PAETEC September 2005 - January 2006
CompUSA December 2000 - December 2005
Compendium Research Corporation August 2003 - February 2004
Skills
Crystal Reports, PL/SQL, Oracle, Professional Services, ITIL Certified, Business Process..., Telecom Expense..., Vendor Management, Disaster Recovery, Cloud Computing, Requirements Gathering, Telecommunications, IT Service Management, ITIL, Enterprise Software, Databases, Software Documentation, Product Management, Testing, CRM, Agile Application..., Managed Services, Integration
Education
Rochester Institute of Technology 2002 — 2006
Bachelor of Science, Computer Science
Monroe Community College 2000 — 2002
Associate in Science, Computer Science
Frontier Communications December 2014 - Present
Frontier Communications October 2012 - December 2014
Windstream Communications July 2007 - October 2012
PAETEC January 2004 - July 2007
PAETEC March 2002 - January 2004
Skills
Telecommunications, Ethernet, SQL, PL/SQL, Oracle, Software Development, Requirements Analysis
Education
Rochester Institute of Technology 2002 — 2004
Monroe Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Calero Software December 2013 - Present
Windstream Communications August 2012 - Present
Windstream Communications December 2011 - August 2012
PAETEC Communications January 2000 - December 2011
PAETEC Communications July 1999 - November 2011
PAETEC Communications January 1999 - July 2000
Wang Global January 1998 - January 1999
University of Rochester January 1997 - January 1998
University of Rochester January 1997 - January 1998
KeyBank January 1996 - January 1997
Skills
Telecommunications, Telephony, Channel, Management, Sales, IP, Wireless, Training, Sales Operations, Microsoft Office, Payroll, Budgets, Negotiation, Direct Sales, Customer Service, VoIP, Selling, Account Management, Team Leadership, Cloud Computing
Education
Charles H Roth High School 1993 — 1997
local, secrectarial
Monroe Community College 1977 — 1979
A.A.S Degree, Secretarial Science
Charles H. Roth High School 1975 — 1977
Secretarial
ClearLine Networks April 2014 - Present
Windstream Communications September 2013 - March 2014
Beacon Technologies April 2002 - August 2013
Skills
VoIP, Data Center, Telecommunications, Vendor Management, Security, Network Security, Virtualization, Project Management, Process Improvement, Troubleshooting, Business Analysis, Integration
Education
Middle Tennessee State University 1997 — 1998
Windstream Communications February 2011 - Present
nTelos September 2005 - March 2010
Alltel Wireless 1999 - 2005
Alltel Wireless 1996 - 1999
Sprint 1990 - 1996
Skills
Management, Leadership, Telecommunications, Wireless, Marketing, Business Strategy, Strategic Partnerships, Product Management, Marketing Communications, Customer Experience, Product Marketing, VoIP, Solution Selling, Customer Retention, Strategy, Direct Marketing, Managed Services, Marketing Strategy, Mobile Devices, Account Management, Cross-functional Team..., Unified Communications, Project Planning, Strategic Planning, Sales Operations, Business Development, New Business Development, Team Building, Competitive Analysis, Contract Negotiation, Sales, Customer Service, SIP Trunking, Sales Management, Program Management, Project Management, Channel, MPLS, Direct Sales, Team Leadership, Digital Marketing, Salesforce.com, Sales Process
Education
Wake Forest University - Babcock Graduate School of Management 1999 — 2000
MBA
Michigan State University
BA, Business Administration
Executive Quality & Sales August 2013 - Present
Windstream Communications March 2013 - August 2013
THE ARC OF OPPORTUNITY September 2011 - February 2013
DEVICE TECHNOLOGIES, INC September 2009 - September 2011
Self employed 2007 - September 2011
Device Technologies, Inc. March 2005 - June 2007
Integrated Device Technology 1995 - 1998
Skills
Manufacturing, Sales Management, Direct Sales, Microsoft Office, PowerPoint, Team Leadership, Sales Process, Sales, Strategic Planning, Leadership, Account Management, Training, New Business Development, Budgets, Contract Negotiation, Telecommunications, Management, Recruiting, Program Management, Cross-functional Team..., Customer Service, Networking, Product Management, Sales Operations, Strategic Partnerships
Education
Middlesex Community College 2004 — 2005
English Lit
Thomas Business School 1991 — 1992
Business Administration
Coe-Brown Academy
Coe-Brown Academy
Coe-Brown Academy
Coe-Brown Academy
Xerox CD&MG TIS Support T-DOC Technical SupportGetinge USA, IncSeptember 2012 - January 2015
Windstream Communications September 2012 - September 2012
Windstream Communications May 2011 - May 2012
Eastman Kodak Company - Rochester NY October 1995 - January 2009
Eastman Kodak December 1997 - April 1999
Eastman Kodak April 1996 - November 1997
Skills
Troubleshooting, Software Documentation, Windows, Computer Hardware, System Administration, XP, Servers, Active Directory, Hardware, Software Installation, Technical Support, Process Improvement, Printers, Windows 7, Solaris, Windows Server, VMware, Networking, Lotus Notes, Help Desk Support, DNS, Windows XP, Databases, IT Management, Information Technology
Education
Utica College 2013 — 2016
Bachelor of Science in Cybersecurity and Information Assurance, Digital Information Forensics and Security, Senior
Monroe Community College 2009 — 2011
Yes, COMPUTER SYSTEMS TECHNOLOGY
Windstream Communications December 2011 - Present
PAETEC February 2008 - December 2011
McLeodUSA Telecommunications Services May 1999 - February 2008
Education
University of Colorado School of Law 1993 — 1996
JD, Law
Metropolitan State College of Denver 1979 — 1983
BA, Communications
TCGplayer.com March 2014 - Present
TCGplayer.com October 2013 - March 2014
Windstream Communications July 2012 - October 2013
Gazelle September 2010 - March 2012
5LINX Enterprises, Inc. February 2009 - August 2010
Skills
Computer Hardware, Customer Service, Cross-functional Team..., Online Advertising, Social Media Marketing, Public Speaking, Video Production, Video Editing, Digital Media, Social Media, Creative Solutions, Copywriting, Online Marketing, Event Planning, Microsoft Excel, Sales
Education
State University of New York College at Fredonia 2005 — 2008
Bachelor of Science (BS), Communications
Monroe Community College 2003 — 2005
Associate's degree, Radio, Television, and Digital Communication
Windstream Communications May 2013 - Present
Direct 2 Market Sales Solutions October 2010 - May 2013
PICS Telecom June 2007 - February 2008
PICS Telecom August 2006 - June 2007
Skills
Account Management, Social Media Marketing, Marketing, Lead Generation, Online Advertising, Marketing Strategy, Salesforce.com, B2B, Advertising, Digital Marketing, Social Media, Sales, SEO, Customer Service
Education
Monroe Community College 2008 — 2010
Liberal Arts and Sciences, General Studies and Humanities
Netwise Resources January 2014 - Present
K&J Communications, Inc. January 2011 - November 2013
Windstream Communications February 2009 - December 2010
AT&T Global Services November 2006 - January 2009
Skills
Solution Selling, Solution Architecture, Account Management, Key Account Management, Customer Service, Hardware, Project Management, Strategic Partnerships, TCP/IP, Visio, VoIP, Small Business, Contractors, MPLS, Telecommunications, IP, Cold Calling, Managed Services, T1, SIP, Sales Process, Unified Communications, Ethernet, Sales, Cisco Technologies, Salesforce.com
Education
SUNY-EMPIRE STATE COLLEGE 1982 — 1987
BPA, Applied Science
Monroe Community College 1978 — 1981
Associate of Arts and Sciences (AAS), Audio-Visual Technology/ Lab Management, 4.0
Windstream Communications July 2004 - Present
First Horizon Merchant Services 2003 - 2003
TOUCHAMERICA/Qwest Communications 2000 - 2003
TOUCHAMERICA/Qwest Communications 1999 - 2000
Acosta Sales & Marketing 1998 - 1999
Skills
Sales Operations
Education
Minnesota State University, Mankato 1993 — 1997
Bachelors, Political Science-Public Administration
Minnesota State University, Mankato 1993 — 1997
Bachelor of Science, Mass Communications
Windstream Communications August 2014 - Present
Pictometry International Corp. December 2010 - June 2013
ADT August 2008 - December 2010
Skills
Photoshop, Unix, Social Media Marketing, Linux, Microsoft Excel, Mac OS, Java, Graphic Design, Social Networking, Windows, Mac, Microsoft Word, Digital Imaging, PowerPoint, Communication Skills, Promotions, Adobe Creative Suite, Digital Cameras, Marketing Communications, Public Relations, Customer Service, Time Management, Troubleshooting, Video Editing, Digital Video, Sales Management, Creative Writing, InDesign, Microsoft Office, Campaigns, Event Planning, Volunteering, Non-profit Volunteer, Analog Recording, Video Camera, Organizational..., Photography
Education
State University of New York College at Brockport
Bachelor of Science (B.S.), Design and Visual Communications, General
Monroe Community College
Communication and Media Studies
Elauwit Networks June 2015 - Present
Windstream Communications January 2015 - July 2015
Concentrix/Cisco May 2013 - November 2014
Amazon October 2011 - March 2012
Westinghouse Electric Company January 2009 - July 2011
VC3 January 2008 - November 2008
US Navy January 1987 - January 1991
Skills
Network Administration, Computer Repair, Wireless Networking, Cisco, Troubleshooting, Computer Hardware, Desktop Support, LAN/WAN, Software Installation, Laptops, Printers, Routers, Switches, CCNA, Network Security, TCP/IP, WAN, VPN, DNS, Security, Wireless, Windows, Active Directory, Routing, Firewalls, XP, Windows Server, Computer Security, System Administration, Hardware, Network Design, Operating Systems, DHCP, VoIP, Windows Server 2003, Network Engineering, Data Center, Cisco Technologies, Networking, Technical Support, Help Desk Support, Windows 7, LAN-WAN, Windows XP
Education
Midlands Technical College 2007 — 2011
Associates, Computer Science; Telecommunications Systems Management, 3.2 GPA
Pelion High School 1984 — 1987
Calero Software December 2013 - Present
Windstream Communications June 2012 - December 2013
Windstream Communications December 2011 - May 2012
PAETEC December 2010 - December 2011
COMPCO, INC March 1997 - December 2010
CRS, INC November 1992 - March 1997
INTERGRATED SECURITY/MONITORING SERVICES, INC December 1990 - November 1992
Skills
SLM, Public Speaking, Business Analysis, Software Implementation, Telecommunications, Integration, Managed Services, CRM, Sales Operations, Sales, Training, Leadership, Service Lifecycle..., Vendor Management, Solution Selling, Professional Services, Enterprise Software, Business Intelligence, SaaS, Cloud Computing, Consulting, Salesforce.com
Education
Middle Tennessee State University 1984 — 1986
BS, Political Science
Motlow State Community College 1982 — 1984
AS, Political Science
Windstream Communications April 2012 - Present
FPL FiberNet November 2010 - April 2012
Marcos Therapy February 2009 - September 2010
AT&T July 1992 - June 2008
Skills
MPLS, PMP, Project Management, Managed Services, Telecommunications, Wireless, VoIP, Management, Program Management, Vendor Management, Fiber Optics, IP, Integration, Ethernet, Optical Fiber, Cellular Communications, DWDM, Telephony, System Deployment, Broadband, Data Center, Network Design
Education
Miami Lakes Educational Center 1990 — 1992
Vocational, Basic Electricity and Electronics
Greece Central School District July 2013 - Present
Windstream Communications September 2012 - July 2013
Town of Greece May 2010 - September 2012
Town of Greece Police August 2005 - May 2010
Town of Greece Police July 2001 - August 2005
Town of Greece Police June 1990 - July 2001
Skills
Police, Enforcement, Internal Investigations, Physical Security, Criminal Investigations, Private Investigations, Public Safety, Emergency Management, Surveillance, Investigation, Homeland Security, Interrogation, Criminal Justice, Firearms, Security, Policy, Police Instructor, Field Training Officer, Patrol, Corporate Security, Crime Scene..., Security Operations, Counterterrorism, Executive Protection, Law Enforcement..., Field Training, Fraud, Background Checks, Business Continuity, Homicide Investigations, Crime Prevention, Security Management, Emergency Services, Community Policing, Police Administration, Law Enforcement..., SWAT, Taser, First Responder, NIMS, Police Training, Weapons of Mass..., Hostage Negotiator, Personal Protection, Workplace Violence, Traffic Enforcement, Evidence, Crime Scene, Certified Firearms..., Preparedness
Education
S.U.N.Y. Brockport 1988 — 1992
Bachelor of Applied Science (B.A.S.), Criminal Justice and Corrections
Law Enforcement
Police Related Training
N.Y. S. Law Enforcement Executive Institute 2007 — 2008
Police Leadership Course
Monroe Community College 1986 — 1988
Associates Degree, Criminal Justice
Greece Olympia High School 1982 — 1986
Windstream Communications November 2005 - Present
Paychex, Inc 2002 - 2005
Skills
Employee Benefits, Employee Relations, Oracle Incentive..., Microsoft Office, Microsoft Excel, Payroll, Account Reconciliation
Education
Monroe Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Windstream Communications February 2013 - Present
Windstream Communications September 2012 - Present
Hahn Automotive Inc January 2011 - December 2011
Skills
Accounts Payable, Customer Service, Telecommunications
Education
Monroe Community College 2002 — 2003
Creative Writing
Windstream Communications October 2012 - Present
Alltel/VerizonCharlotte January 2006 - January 2011
Alltel Wireless January 2002 - January 2006
Alltel Wireless January 1997 - January 2002
RCA Global Commuications 1981 - 1993
Skills
Access, Call Centers, Testing, Telecommunications, Training, Customer Service, Project Management, Software Documentation, Sales, Salesforce.com, SpiraTeam, NumeriTrack
Education
Montclair State University
Bachelor of Science, Business Administration
Windstream Communications March 1979 - Present
Southwestern Bell Telephone January 1975 - February 1979
Education
Southwest Missouri State University
BS, Industrial Mmt
Windstream Communications December 2010 - Present
Convergicom, Inc. October 2005 - November 2010
Skills
Account Management, Project Management, Wireless, Managed Services
Education
Montana State University-Bozeman
Windstream Communications August 2014 - Present
Windstream Communications March 2013 - August 2014
Windstream Communications September 2010 - March 2013
Skills
Customer Retention, Troubleshooting, DS3, Customer Experience, Team Building, Unified Communications, Call Center Development, Contact Centers, Microsoft Office, Escalation, Internet Services, Call Logging, Customer Support, Training, Account Management, Accounts Receivable, Collections, Wholesale, Call Centers, Customer Satisfaction, Customer Service, Telecommunications, Managed Services, VoIP
Education
St. John Fisher College 2003 — 2007
Bachelor's degree, Elementary and Special Education
Monroe Community College 2006 — 2006
American Sign Language (ASL), 3.0
Rochester Institute of Technology 2005 — 2005
American Sign Language (ASL), 3.0
Windstream Communications April 2013 - July 2014
Education
Monroe Community College 2011 — 2012
CCNA CERTIFICATION
Windstream Communications July 2012 - Present
ARS 2010 - 2012
YRT2 September 2006 - March 2010
One Communications May 2003 - September 2006
Skills
Business Strategy, Business Analysis, New Business Development, New Business Generation, Building New Business, Business, Business Intelligence, Business Development, Sales Management, Management, Account Management, Operations Management, Risk Management, Salesforce.com, Sales Operations, Direct Sales, Sales Process, Sales Presentations, Telecommunications, Telecommunications..., Telecommunication..., Entrepreneurship, Entrepreneurship..., Technology, Executive Management, Executive Positions, Panel Wiring, Premise Wiring, Automation, Building Automation, Home Automation, HVAC Controls, Solar Energy, Project Management, SEO, PPC, Hosted Services
Education
Monroe Community College
Associate's degree, Business Management
Windstream Communications December 2011 - Present
PAETEC April 1999 - December 2011
Education
Monroe Community College
Bachelor of Applied Science (B.A.Sc.), Marketing
Roberts Wesleyan College
Bachelor of Applied Science (B.A.Sc.), Organizational Management
Windstream Communications March 2009 - Present
PAETEC Communications March 2006 - March 2009
PAETEC Communiations August 2004 - March 2006
Skills
Fifteen years of..., TDM switching, SONET, microwave transmission, data networking, Cisco Certified Entry..., Microsoft Office, Metasolv M6, F&E, AS400 system, C++, Java, Nortel DMS, 5ESS, Cisco Certified, Cisco Routers, Active DoD Secret...
Education
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Information Technology
Monroe Community College 1998 — 1999
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Windstream Communications November 2003 - Present
Home Properties July 1999 - November 2003
HSBC September 1997 - June 2001
Skills
Accounting, Tax Returns, Sales Tax, Account Reconciliation, Accounts Receivable, Customer Service, Bookkeeping
Education
St. John Fisher College 1996 — 1999
Bachelor's degree, Accounting
Monroe Community College 1994 — 1996
Associate of Science (A.S.), Accounting and Business/Management