Windstream Communications
Industry: Telephone service company
DescriptionWindstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States. Headquarters: Little Rock, Arkansas, United States CEO: Anthony W. Thomas (12 Dec 2014–) Number of employees: 12,979 (2017) Founded: 2006 Subsidiaries: EarthLink, McLeodUSA, Broadview Networks,
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Windstream Communications Employees
Verizon Wireless May 2015 - Present
Nomad Digital August 2014 - April 2015
FE Moran October 2013 - May 2014
Windstream Communications April 2010 - October 2013
World Wide TechServices December 2008 - April 2010
Pavlov Media October 2006 - June 2008
Skills
Networking, Telecommunications, Troubleshooting, Cisco Technologies, Technical Support, Wireless, Ethernet, Routers, TCP/IP, Software Installation, VoIP
Education
Lakeland Community College Mattoon, IL 2003 — 2005
Associate of Science (A.S.), Telecommunications Technology/Technician
Eureka College 2002 — 2003
Political Science and Government
Windstream Communications August 2014 - Present
ADT November 2008 - August 2014
Time Warner Cable September 1997 - July 2008
Domino's Pizza November 1994 - August 1997
Skills
Alarm Systems, Direct Sales, IP Cameras, Access Control, CCTV, Fire Alarm, Loss Prevention, Cold Calling, Video over IP, Video Analytics, Selling, Security, Account Management, Sales Management, Sales, Sales Process, Surveillance, Sales Operations, Sales Presentations, New Business Development, Telecommunications, Telephony, DSL
Education
Eastern Kentucky University 1992 — 1998
Bachelor of Arts (BA), Photography and Printmaking
Madison County Vocational School 1990 — 1992
Certificate, Drafting and Design Technology/Technician, General
Windstream Communications July 2013 - Present
Advertising Specialty Institute May 2012 - July 2013
Verizon Communications May 2010 - May 2012
Verizon Communications February 2007 - May 2010
Skills
Telecommunications Sales, Voice Over IP, Cloud Computing, Voice and Date Equipment, FiOS, Ethernet- EVPL, E-LAN,..., Negotiating Contracts, Contract Specialist, MPLS- Private IP..., Motivated, Coaching, Independent, Advertising Specialties, CPE, Customer Satisfaction, Business Development, Trade Shows, Email Marketing, Telecommunications, Cisco Technologies, VoIP, Selling, MPLS, Managed Services, Data Center, Contract Negotiation, Sales Process, Sales, Marketing, Account Management, Advertising, B2B
Education
East Stroudsburg University of Pennsylvania 2001 — 2006
Bachelor of Arts, Communications
Phoenixville High School 1998 — 2001
Granite Transformations of Central Arkansas June 2013 - Present
Windstream Communications December 2005 - May 2012
ALLTEL CORPORATION February 2001 - December 2005
ALLTEL CORPORATION June 2000 - February 2001
ALLTEL CORPORATION November 1998 - June 2000
ALLTEL CORPORATION January 1998 - November 1998
ALLTEL CORPORATION March 1997 - January 1998
ALLTEL CORPORATION June 1996 - March 1997
ALLTEL CORPORATION February 1994 - June 1996
GTE MOBILNET November 1993 - February 1994
Skills
Contract Negotiation, Telecommunications, Telephony, Mergers, Wireless
Education
Eastern Illinois University 1978 — 1982
Bachelor of Science (BS), Accounting
Gogo November 2014 - Present
Windstream Communications July 2013 - November 2014
Windstream Communications May 2011 - July 2013
Windstream Communications January 2010 - April 2011
Windstream Communications August 2007 - January 2010
Skills
Process Improvement, Access, Analysis, Finance, Financial Analysis, Microsoft Excel, PowerPoint, SQL, Microsoft Word, Revenue Assurance, Telecommunications, JD Edwards, Business Analysis, Data Analysis
Education
Eastern Illinois University 2003 — 2007
Bachelor of Science (B.S.), Finance
Rich East High School
Windstream Communications September 2008 - Present
Sprint Nextel June 2006 - September 2008
US Lec June 2000 - August 2002
Education
East Tennessee State University 1987 — 1992
B.S Speech, Communications, Theater, English
Havelock High School 1986 — 1990
Sci Fi Generation Media 2012 - Present
Lockhart Media + Marketing 1996 - Present
African American Film Critics Association 2010 - Present
Time Warner Cable Business Class January 2015 - Present
Windstream Communications 2013 - 2015
The Walt Disney Company 2010 - 2012
IAC 2008 - 2009
Reach Media, Inc. 2004 - January 2008
Saturdays Comics 2006 - 2008
BET (BET Networks, a subsidiary of Viacom Inc.) 2003 - 2004
Education
Harvard Business School 2011 — 2011
Executive Education Certificate
Harvard Business School 2010 — 2010
Executive Education Certificate
New York University 1990 — 1991
Fashion Institute of Technology 1989 — 1990
Associate of Arts and Sciences (AAS)
High School of Art and Design 1985 — 1989
Wells Fargo July 2015 - Present
Windstream Communications November 2013 - January 2015
Sprint January 1998 - April 2013
Sprint January 1998 - November 2008
Skills
Wireless, M2M, Telecommunications, Solution Selling, Cellular Communications, 4G, Direct Sales, CDMA, Salesforce.com, Account Management, Customer Retention, Sales Management, Retail, Mobile Devices, Managed Services, Customer Satisfaction, Leadership, Business Development, Training, Marketing, Business Strategy, Team Building, Sales, Sales Operations, Customer Experience, Management, Unified Communications, Cold Calling, Sales Process
Education
Ferris State University 1988 — 1992
BS, Business Management
Windstream Communications September 2013 - Present
T-Mobile January 2013 - August 2013
Dish Network September 2007 - December 2012
Skills
Customer Retention, Customer Satisfaction, Sales, Telecommunications, Management, Direct Sales, Training, Sales Operations, Account Management, Call Centers, Retail, Marketing Strategy, Marketing, Leadership, Negotiation, Sales Process, Customer Experience, Cold Calling, Wireless, Time Management, Selling, Salesforce.com, Solution Selling, Sales Presentations, B2B
Education
Drury University
Red Ventures August 2013 - Present
DIVERSANT, LLC February 2013 - June 2013
Windstream Communications October 2012 - February 2013
Hertz Local Edition July 2011 - October 2012
Skills
Customer-focused Service, Sales, Recruiting, Sourcing, Customer Satisfaction, Marketing, Screening Resumes, Customer Service, CRM, Program Management, Networking, Account Management, Telecommunications, Business Development, Teamwork, Team Building, Microsoft Office, Outlook, Time Management, Cold Calling, Social Media, Customer Retention, Consulting, Talent Acquisition, Management, Selling, Temporary Placement, Training
Education
Edinboro University of Pennsylvania 2006 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Windstream Communications June 2013 - Present
CompuCom January 2013 - June 2013
Agilysys August 2010 - April 2011
Verizon Wireless January 2006 - December 2009
Skills
Mobile Devices, Troubleshooting, Remote Troubleshooting, Help Desk Support, Customer Service, Telnet, Pocket PC, Blackberry, Windows Mobile, Problem Solving, Packaging, PowerPoint, Windows Movie Maker, Windows, Remote Desktop, Android, Windows XP Pro, Windows 7, Wireless Networking, Network Administration, Wireless, VoIP
Education
ECPI College of Technology 2003 — 2005
Associates, Computer Science
Paychex November 2014 - Present
Thomson Reuters July 2012 - November 2014
Windstream Communications December 2011 - July 2012
PAETEC September 2010 - November 2011
PAETEC November 2008 - September 2010
PAETEC June 2007 - October 2008
Drexel University January 2005 - June 2007
University of Pennsylvania September 1999 - March 2000
Skills
Oracle RAC, Oracle, SQL, Data Guard, Databases, Database Administration, Oracle Enterprise..., PL/SQL, Troubleshooting, Weblogic, GoldenGate, Cluster, Disaster Recovery, Oracle Database, Crystal Reports, Oracle HR, Replication, 11gR2, Exadata, Oracle RDBMS, MySQL, Performance Tuning, Linux, MongoDB, Grid Control, Cloud Control, Oracle Data Guard, SQL Tuning, DB2, Oracle Database..., Agile Methodologies
Education
Drexel University 2002 — 2007
Bachelor's of Science, Information Systems, minoring in Business and German
Windstream Communications January 2012 - Present
PAETEC January 2011 - December 2011
Leonardo's II September 2004 - March 2011
Tommy Hilfiger January 2009 - June 2009
Lauri Eisenberg, Celebrity & Fashion Stylist January 2008 - June 2008
Education
Fashion Institute of Technology 2006 — 2009
Bachelor Of Science
Johnson & Wales University 2005 — 2006
Associate in Applied Science
Windstream Communications September 2014 - Present
Millennium Enterprise October 2013 - October 2014
Encore Technology Group, LLC February 2013 - October 2013
CSI Technology Outfitters July 2008 - January 2013
United States Navy September 1998 - June 2005
Danville Metal Stamping September 1996 - September 1998
Central Sheet Metal May 1992 - September 1998
Skills
Troubleshooting, Security, Microsoft Exchange, DNS, Cisco IOS, Active Directory, Windows Server, Networking, VMware, Cisco Call Manager, Network Security, HP Proliant, Wireless Networking, Firewalls, Windows, Cisco Security, Windows 7, Cisco Switches, Sonicwall, VoIP, Ironport, DHCP, Technical Support, Cisco Technologies, Windows Server 2008, Red Hat Enterprise Linux, Suse Enterprise Linux, ConnectWise, Cisco Physical Access..., Cisco Unified Contact..., Cisco Physical Security, VPN, VMware ESX, Routers, Cisco Routers, WAN, Switches, Virtualization, Juniper Technologies, Fortinet, Diamond IP (IP Control)
Education
East Carolina University 2005 — 2008
Bachelor of Science (BSc), Information Security, 3.8
NATTC, Pensacola, USN 1999 — 1999
AE A school, Avionics Maintenance Technology/Technician
NATTC, Pensacola, USN 1998 — 1999
Aviation Electronics Technician, Radar Communications and Systems Technology
Hobart Institute of Welding Technology 1998 — 1998
AWS QC-7 Certified Welder, GTAW (TIG), Certified
Copper State Communications - 888-550-4484 December 2014 - Present
Sore Thumb Publishing September 2014 - Present
Phoenix Business Journal January 2013 - October 2014
Windstream Communications March 2011 - January 2013
Integra Telecom December 2004 - March 2011
Northwest Data Solutions September 2002 - December 2004
General Fiber Com August 2001 - August 2002
Winstar Communications December 1999 - August 2001
Eastern Washington University 1998 - 1999
EWU 1994 - 1999
Skills
Leadership, Team Leadership, Cross-functional Team..., Sales Management, Training, Team Management, Sales Process, Management, Marketing Communications, Budgets, Market Development, Business Development, Marketing Management, Direct Sales, Negotiation, Sales Operations, Sales, Solution Selling, Cloud Computing, Selling, Telecommunications, Data Center, Coaching, MPLS, SIP Trunking, SaaS, Co-location, Metro Ethernet, Broadband, Managed Services, Start-ups, VoIP, Unified Communications, Account Management, New Business Development, Salesforce.com, Channel Partners, Networking, Customer Satisfaction, Project Management, CRM, B2B, Wireless, Customer Retention, Marketing, Advertising, Marketing Strategy, Online Advertising, Lead Generation, Social Media Marketing
Education
Eastern Washington University 2003 — 2004
MBA, Management, Organizational Leadership, 3.4 GPA
Eastern Washington University 1994 — 1999
Marketing, Marketing and International Business, 3.65 GPA -- Cum Laude
Cheney
Windstream Communications May 2014 - Present
Robert Half April 2013 - May 2014
Brown Mackie College March 2013 - March 2013
The Blood Connection, INC June 2011 - January 2013
CENTURY BMW 2013 - 2013
Godshall Staffing November 2010 - June 2011
ECPI University 2009 - 2010
Value Medical Inc. October 2007 - February 2009
Alutiiq October 2005 - November 2006
RK Chevrolet February 2003 - October 2005
Skills
Data Entry, Administrative..., Customer Service, Telephone Skills, Microsoft Office, Fax, Access, Spreadsheets, Inventory Management, Microsoft Excel, ADP Payroll, Receptionist Duties, Office Administration, Call Centers, Human Resources, Employee Relations, Multi-line Phone, Invoicing, Outlook, General Office Skills, Medical Terminology, Accounts Receivable, Administrative..., DOVAC Database, Traxwell, Administrative Office..., Cash Register, Credit Card Transaction..., Payroll, Blood Bank, FedEx shipping system, Retail Sales, CampusVue, Amdocs Clarify, Metasolv M6, Citrix Metaframe, Citrix XenApp, Telephony, BMC Remedy Ticketing..., SIS, Training
Education
ECPI College of Technology 2009 — 2010
Associate of Applied Science, Medical Administration
Comcast Cable August 2015 - Present
Windstream Communications November 2013 - July 2015
Applied Network Solutions Inc., February 2013 - November 2013
CyberCore Technologies October 2011 - February 2013
Consolidated Green Services October 2009 - September 2011
Force 3 May 2007 - October 2009
Siemens April 2004 - May 2007
Arbee Associates May 2002 - April 2004
Comcast Business Communications February 2001 - May 2002
Vitts Networks July 2000 - January 2001
Skills
Unified Communications, Data Center, Solution Selling, Information Technology, Information Security, Account Management, Security, Business Development, Cloud Computing, Managed Services, Program Management, Sales, Integration, Enterprise Software, Sales Management, Professional Services, Cold Calling, Management, Strategy, Networking, New Business Development, Network Security, VoIP, Salesforce.com, Project Management, SaaS, CRM, Selling, Telecommunications, Channel Partners, Strategic Partnerships, Virtualization, Sales Process, Direct Sales
Education
University of Baltimore 1993 — 1995
Bachelor of Science, Business Adminstration
Essex Community College 1990 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
Time Warner Cable Business Class October 2014 - Present
Windstream Communications April 2013 - October 2014
CYA Insurance Group. LLC April 2012 - April 2013
Skills
Fixed Annuities, Health Insurance, Brokers, Whole Life, Term Life Insurance, Insurance, Property & Casualty..., Life Insurance, Employee Benefits, Small Business, Disability Insurance, Commercial Insurance, Retirement, Sales, Retirement Planning, Account Management, Customer Retention, Customer Service, New Business Development, Team Building, Sales Management, Management
Education
Eastern Kentucky University 1993 — 1994
Bachelor's Degree
Godonis Consulting LLC December 2008 - Present
West Whiteland Township, PA January 2013 - December 2013
Windstream Communications 2010 - September 2012
QVC 1996 - 2008
Jade Equipment Corporation 1989 - 1996
J&J - Vistakon 1985 - 1989
Pandrol USA 1978 - 1985
Penn State Extension University 1978 - 1979
The Franklin Mint 1972 - 1978
Boeing Co - Vertol Division 1968 - 1972
Skills
Project Management, Manufacturing, Quality Assurance, Engineering, Integration, Testing, Automation, Project Planning, Data Center, Electronics, Management, Start-ups, Leadership, Project Engineering, Strategic Planning, EHS, GMP, Continuous Improvement, Change Management, Energy Management, Mechanical Engineering, Program Management, Root Cause Analysis, Accident Investigation, Forensic Engineering, Power Systems, Warehousing, Call Centers, Training, Cross-functional Team..., Process Improvement, Six Sigma
Education
Drexel University 1968 — 1971
Master's degree, Areospace (Mechanical) Engineering
Drexel University 1963 — 1968
Bachelor of Science (B.S.), Mechanical Engineering
ECPI University March 2012 - Present
Windstream Communications October 2000 - June 2011
Hitachi Electronic Devices January 2000 - October 2000
Skills
Microsoft Office, Customer Service, Technical Support, Technical Services, Team Leadership, Mobile Communications, Needs Analysis, Issue Resolution, Data Entry, Billing Systems, Telecommunications..., Bartending, Medical Terminology, APA, Outlook, Mac OS X, Mac OS, Reports, Interpersonal..., Always Punctual, Marketing, OS X
Education
ECPI College of Technology 2012 — 2014
Network Security, Network Security, 4.0
ECPI College of Technology 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer & Information Systems, Network Security, 4.0
Central Piedmont Community College, Medical 2011 — 2011
Certificate, Medical Transcription/Transcriptionist
Windstream Communications May 2000 - Present
Norlight Telecommunications May 2000 - December 2010
Q-Comm- KDL Kentucy Data Link- Norlight NTI 2000 - December 2010
Computer Business Service of WI, Inc August 1996 - May 2000
Lauterbach Marine January 1976 - September 1997
Skills
Enterprise Software, VoIP, MPLS, Custom Software, Sales, Competitive Analysis, Solution Selling, Cloud Computing, Telecommunications, Networking, Direct Sales, Wireless, Sales Process, Managed Services, Sales Operations, Sales Engineering, Product Management, Network Design, Selling, Ethernet, Unified Communications, Telephony, SaaS, SIP, Account Management, Salesforce.com, IP, WAN, Data Center, Metro Ethernet, T1, Call Centers, Cold Calling, Channel Partners, Co-location, SIP Trunking, Cisco Technologies, Product Marketing, Hosted Services, Fiber Optics, PRI, DWDM, Internet Services, Long Distance, Switches, DSL, Broadband, Optical Fiber, Sales Presentations, Computer Network...
Education
Edgewood College 1972 — 1973
Beloit Catholic Highschool 1968 — 1972
Beloit Catholic Highschool
AT&T October 2013 - Present
Windstream Communications October 2012 - October 2013
Bank of America March 2012 - October 2012
Skills
Microsoft Office, Customer Service, Exceeding Quotas, Corporate Communications, Team Leadership, Retail Sales, Telecommunications, Branch Banking, Clinical Research, Written & Verbal..., Professional Experience, Money Management, Competitive Analysis, Customer Satisfaction
Education
Fayetteville State University 2006 — 2010
Bachelor of Science (B.S.), Biology, General
Time Warner Cable December 2012 - Present
EXB Group May 2008 - Present
PAETEC April 2007 - December 2012
Windstream Communications April 2007 - October 2012
Windstream March 2007 - July 2012
Fifth Third Bank November 2005 - March 2007
First Charter Bank November 2005 - March 2007
SunTrust Bank December 2004 - November 2005
Wilmington Athletic Club August 2002 - February 2004
Skills
T1, Account Management, Outside Sales, Sales Process, Telecommunications, Sales Operations, Selling, Direct Sales, Customer Satisfaction, Sales, Sales Management, Cold Calling, IP, CRM, Public Speaking, Business Development, Solution Selling, B2B, Communication, Salesforce.com, Customer Retention, Contract Negotiation, People Skills, Sales Presentations, Negotiation, Marketing, Marketing Strategy, Leadership, Team Leadership, New Business Development, Business Strategy, Customer Service, Management, Team Building, Managed Services, PRI, Time Management, MPLS, Strategy, Ethernet, Cisco Technologies, Retail, Advertising
Education
Emmanuel College 1995 — 2001
Bachelor of Science, Kinesiology / Business - Sports Management
Emmanuel College 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science/ Sports Management
Symantec April 2015 - Present
Symantec March 2013 - April 2015
EarthLink Business August 2012 - January 2013
Windstream Communications August 2005 - August 2012
AT&T 1999 - 2002
Glidden Electronics January 1990 - February 1999
Skills
Long Distance, PRI, SIP Trunking, Private Line, CPE, Cloud Computing, Solution Selling, Direct Sales, Managed Services, Salesforce.com, Account Management, Unified Communications, SaaS, Management, Networking, Sales Operations, Telecommunications, VoIP, Enterprise Software
Education
Duke University 1978 — 1980
Master of Business Administration (MBA), Business/Commerce, General
Duke University 1973 — 1976
Bachelor of Science, Psychology & Computer Science
Windstream Communications July 2013 - Present
Windstream Communications April 2012 - June 2013
Windstream Communications August 2010 - March 2012
Skills
Salesforce.com, Telephony, Direct Sales, VoIP, Call Centers, Managed Services, Data Center, Disaster Recovery, Sales, Metro Ethernet, T1, MPLS VPN, Cloud Computing, Networking, Solution Selling, Account Management, Customer Experience, Unified Communications, Sales Process, Broadband, Professional Services, Selling Skills, Proposal Writing, Contract Negotiation, ILEC, CLEC
Education
East Carolina University 2003 — 2007
Bachelor of Science (BS), Broadcast Journalism
Windstream January 2014 - Present
Windstream Communications April 2011 - December 2013
Hartness International October 2009 - September 2010
Whole Foods Grocery August 2006 - October 2007
Skills
TCP/IP, Wireless Networking, DHCP, Troubleshooting, Active Directory, VoIP, Network Administration, LAN-WAN, DNS, Networking, Routers, Cisco Technologies, VMware
Education
ECPI University 2009 — 2012
Bachelor of Science, Computer & Information Science; IT/ Network Security Management
Full Sail University 2007 — 2009
Associate of Science, Recording Engineering
VF Jeanswear April 2015 - Present
A Wireless - Verizon Wireless Premium Retailer November 2011 - Present
A Wireless - Verizon Wireless Premium Retailer July 2011 - November 2011
Windstream Communications August 2010 - July 2011
Jeff Huffman & Associates October 2009 - December 2010
Physiotherapy Associates January 2009 - October 2009
SunCom Wireless, Inc (now T-Mobile) April 1999 - July 2008
Leadership Systems, Inc October 1997 - April 1999
GTE Wireless February 1989 - October 1997
AT&T Technologies June 1988 - February 1989
Skills
Employee Relations, Executive Coaching, Staff Development, Selling Skills, People Skills, Marketing, Training, Customer Service..., Coaching, E-Learning, Leadership Development, Performance Management, Career Development, Team Facilitation, Change Management, Recruiting, Team Building, Organizational..., Leadership, Employee Training, Operations Management, Human Resources, Strategy, Management, Succession Planning, Talent Acquisition, Program Management, Talent Management, Organizational..., Hiring, Sales, Customer Retention, Employee Engagement, Onboarding, CRM, Management Development, Mergers & Acquisitions, Instructional Design, Start-ups, Employee Benefits, Business Strategy, Deferred Compensation, Training Delivery, Benefits Administration, New Hire Orientations, Workforce Planning, Needs Analysis, Customer Satisfaction, Interviews, Personnel Management
Education
Elon University - Martha and Spencer Love School of Business 1984 — 1998
BS, Business Administration, Finance
Windstream Communications October 2012 - Present
Skills
Managed Services, Telecommunications, VoIP, Solution Selling, Direct Sales, MPLS, Co-location, Unified Communications, Management, Salesforce.com, Sales Management, Cloud Computing, Telephony, SIP Trunking, Sales Process, SaaS
Education
Eastern Michigan University 1990 — 1991
Warren Woods Tower 1987 — 1990
Windstream Communications April 2014 - Present
Windstream Communications February 2012 - April 2014
Seriously Branded December 2011 - May 2013
Siemens IT Solutions and Services Pvt. Ltd. October 2011 - February 2012
IBM Insurance Outsourcing Services October 2010 - October 2011
CITS City of Greenville IT March 2010 - April 2010
Resource MFG/Magna Drive Automotive January 2006 - March 2010
Skills
Business Strategy, Business Analysis, Strategy, Entrepreneurship, Troubleshooting, Computer Security, ITIL, COBIT, IT Audit, IT Compliance, IT Gonvernace, Management, Windows Server, Project Management, Networking, Training, Information Technology, Leadership
Education
ECPI University 2008 — 2012
BS, Computer Science
ECPI College of Technology 2008 — 2011
BS, Computer & Information Science; Networking & Security Management
ECPI 2008 — 2010
AAS, Computer & Information Science; Networking & Security Management
Windstream October 2014 - Present
Windstream Communications May 2012 - March 2015
PAETEC July 2011 - May 2012
PAETEC February 2008 - June 2011
McLeodUSA September 2001 - February 2008
Skills
Account Management, VoIP, Co-location, MPLS, MPLS VPN, Cloud Computing, Building Relationships, Long-term Customer...
Education
Eastern Illinois University 1996 — 1997
MA, Speech Communication
Illinois Wesleyan University 1992 — 1995
BA, Business Administration
New South Construction Supply January 2014 - Present
Windstream Communications October 2012 - January 2014
Concentrix January 2011 - September 2012
Martin's IT Service June 2010 - March 2011
Cornerstone Baptist Church in Hartwell, GA August 2009 - March 2011
Skills
Troubleshooting, Cisco Technologies, VPN, CCNA, Switches, TCP/IP, DHCP, Routers, DNS, Firewalls, Active Directory, Network Administration, Windows Server, VoIP, VMware, LAN-WAN, Network Design, OSPF, Networking, Network Security, Cisco IOS
Education
ECPI College of Technology 2010 — 2012
Bachelors of Science, Computer & Information Science; Network Security, ~3.5
Windstream Communications November 2011 - Present
Office Suites PLUS July 2009 - November 2011
Beaumont Farms Apartments August 2005 - July 2009
Education
Eastern Kentucky University 2005 — 2009
Business
Windstream Communications May 2014 - August 2015
Greenwich High School November 2013 - April 2014
Memorial Sloan-Kettering Cancer Center September 2012 - March 2013
New York Presbyterian Hospital January 2010 - August 2012
Veterans Affairs Hospital May 2008 - June 2009
Boat Test Publishing June 2007 - August 2007
Gyrus ACMI June 2006 - August 2006
Skills
Microsoft Office, Teamwork, Mathematics Education, Engineering Mathematics, Pure Mathematics, Biomedical Engineering, Statistics, Probability, Project Engineering
Education
Fairfield University 2011 — 2013
Master's degree, Mathematics, 3.6
University of Connecticut 2003 — 2008
Bachelor of Science (B.S.), Bioengineering and Biomedical Engineering
Greenwich High School
High School Diploma
Windstream Communications October 2011 - Present
PAETEC June 2011 - October 2011
Skills
Unix Shell Scripting, RMAN, Solaris, Oracle RAC, Unix, Shell Scripting, Oracle Enterprise..., PL/SQL, Red Hat Linux, Database Administration, Oracle Application..., Linux, Oracle SQL, Oracle 9i, MySQL, Linux System..., Unix Operating Systems, Oracle ASM, ADDM, Data Warehousing, Patch Management, IT Operations, Networking, Cisco UCS, Delphix, Database Security, SQL*Plus, Troubleshooting, Disaster Recovery, Oracle, Virtualization, Telecommunications, Servers, Databases, Performance Tuning, Data Guard, GoldenGate
Education
Rochester Institute of Technology 2009 — 2011
Bachelors, Information Technology
Finger Lakes Community College 2007 — 2009
Associates, Information Systems
Finger Lakes Community College 2006 — 2008
Associates, Business Administration
Sirius Computer Solutions May 2015 - Present
Varrow January 2015 - May 2015
Windstream Communications July 2011 - January 2015
PAETEC November 2009 - June 2011
Wavelength Broadband April 2003 - October 2009
VALIC and AIG Annuity December 2000 - April 2003
Skills
Co-location, Direct Sales, Account Management, Salesforce.com, Unified Communications, Managed Services, Solution Selling, Business Development, New Business Development, Telecommunications, Sales Operations, CRM, VoIP, Cloud Computing, B2B, Data Center, MPLS, Sales, Selling
Education
East Carolina University - College of Business 1996 — 2000
BS in Business Administration, MIS
Page High School 1992 — 1996
PCI Skanska February 2012 - Present
Windstream Communications July 2011 - February 2012
Bergmann Associates, Inc April 2007 - September 2008
U.S. Laboratories April 2006 - September 2006
Skills
AutoCAD, Revit, Civil 3D, Concrete, Submittals, Land Development, Erosion Control, Drawing, BIM, Navisworks, CAD, Materials, Construction Drawings, Site Plans
Education
Drexel University 2006 — 2010
B.S. Architectural Engineering, Structrual Design
Cabela's December 2014 - Present
Team Telecom May 2014 - November 2014
Windstream Communications May 2013 - January 2014
BlueCoast Realty May 2010 - October 2011
Coastal Development and Realty April 2004 - April 2010
Nortel Networks May 1999 - August 2003
Memotec 1981 - 1993
Skills
Wireless, Telecommunications, VoIP, Solution Selling, Direct Sales, Managed Services, Mobile Devices, IP, Account Management, LTE, Sales, Sales Management, Business Development, Call Centers, GSM, Unified Communications, Selling
Education
ECPI College of Technology 1979 — 1980
Associate's degree, Computer Eletronics
East Carolina University 1976 — 1979
Business Administration and Management, General
Windstream Communications December 2011 - Present
PAETEC January 2008 - January 2013
US LEC June 2000 - January 2008
Skills
Co-location, Solution Selling, Building Relationships, Internal Communications, Managed Services, VoIP, Hosted Services, MPLS, Selling, Unified Communications, Direct Sales, IP, Network Architecture, Long Distance, T1, PRI, Channel Partners, SIP Trunking, WAN, Telecommunications, SIP, Wireless, Telephony, Ethernet, Private Line, Network Design, Data Center, Metro Ethernet
Education
East Carolina University 1991 — 1997
Bachelor of Science (B.S.), Biochemistry and Molecular Biology
WPX Energy March 2015 - Present
Baker Hughes May 2014 - January 2015
Spartan College of Aeronautics & Technology September 2011 - December 2014
Windstream Communications December 2012 - January 2014
Creoks Behavioral Health September 2010 - January 2014
ConocoPhillips May 2012 - August 2012
Mend Crisis Pregnancy Center June 2009 - June 2012
Parkside Psychiatric Hospital & Clinic October 2011 - December 2011
H&R Block January 2011 - April 2011
Rosetta Stone October 2009 - February 2011
Skills
Research, Account Reconciliation, Analysis, Cash Management, Microsoft Excel, Customer Service, Microsoft Office, Accounting, Microsoft Word, Outlook, QuickBooks, Public Speaking, Accounts Payable, Accounts Receivable, PowerPoint, Payroll, Team Building, Management, Small Business, Budgets, Leadership Development, Tax Preparation, Staff Development, Training, Bookkeeping, Process Scheduler, Human Resources, Time Management, Marketing, Sales, Project Planning, Leadership, Teaching, Coaching, Administration, Editing, System Administration, Nonprofits
Education
Northeastern State University 2005 — 2007
BS, Business Administration (Accounting)
Oral Roberts University 1997 — 2001
MA, Christian Counseling, 3.79
Eastern University 1991 — 1993
BA in Organizational Management, Business Administration and Management, General, 3.8
Windstream Communications 2009 - Present
The MJB Foundation March 2012 - Present
Mitel August 2007 - September 2009
Air Chef 2005 - 2007
OFG/Innovative/Fairfield 2002 - 2005
Furniture Row Companies 1996 - 2002
Skills
Sales Process, Account Management, Management, Leadership, Team Building, Sales, Sales Management, Project Management, Negotiation, Customer Service, VoIP, Telecommunications, Managed Services, Unified Communications, MPLS, Solution Selling, Direct Sales, Customer Satisfaction, Cloud Computing, Wireless, IP, Telephony, New Business Development, Strategic Planning
Education
Ohio University
Bachelor of Science (B.S.), Applied Management
Embry-Riddle Aeronautical University
Associate of Science (A.S.), Technical Management, Logistics
Windstream Communications June 2015 - Present
Windstream Communications January 2014 - May 2015
Windstream Communications January 2014 - May 2015
WorldWide Tech Services November 2013 - January 2014
Lockheed Martin May 2010 - June 2013
367 TRSS January 2006 - December 2009
USAF December 2005 - November 2007
735 AMS November 2003 - November 2006
USAF December 2003 - November 2005
USAF 1997 - 2003
Skills
Technical Writing, Project Management, Training, Security Clearance, Air Force, Quality Assurance, DoD, Intelligence, Systems Engineering, Military, Integration, Aircraft, Team Leadership, Aerospace, Information Assurance, UAV, Security, Defense, Troubleshooting, Analysis, Process Improvement, Aviation, Avionics, Instructor-led Training, Military Operations, System Design, Information Technology, Aeronautics, Instructional Design, Performance Management, Quality Control, Configuration Management, Performance Analysis, Blended Learning, Distance Learning, Personnel Management, Resource Management, Cisco Routers, Network Engineering, Lighter-than-air, E-learning Development, MX-20, Fiber optics, Linux System..., Windows Server, Python, Electronic diagnosis...
Education
Embry-Riddle Aeronautical University 2005 — 2015
BS Aeronautics, Management, Safety, Aviation
Community College of the Air Force 1989 — 2009
AS, Aircraft Accessory Systems Technology
Ole Main HS
Internetwork Engineering September 2014 - Present
Windstream Communications January 2010 - September 2014
Skills
Telecommunications, VoIP, Troubleshooting, Cisco Technologies, IP, Wireless, Network Design, Switches, Data Center, MPLS, Virtualization, Storage, Private Cloud, Cloud Storage, EMC Storage, VMware
Education
ECPI University 2007 — 2009
Associate's degree, Information Technology
Windstream Communications June 2014 - Present
ECPI University November 2011 - January 2014
US Navy December 1999 - December 2010
United States Navy 2007 - 2010
US Navy November 1998 - September 2007
Skills
Navy, COMSEC, Military, Information Assurance, DoD, Top Secret, Network Security, National Security, Command, Active Directory, Computer Hardware, Software Installation, Security, Troubleshooting, Technical Support, Networking, Help Desk Support, Operating Systems, Hardware, Microsoft Office, Customer Service, CCNA, System Administration, Windows Server
Education
ECPI College of Technology 2011 — 2013
Bachelor's Degree, Double Major in Network Security and Healthcare IT, 3.72 GPA
University of Kentucky 1983 — 1985
Broadview Networks October 2013 - Present
Hainesport PTO 2012 - 2015
Hainesport PTO 2012 - 2015
Windstream Communications June 2008 - October 2013
Global Crossing January 2000 - February 2002
AT&T Global Services January 1998 - January 2000
AT&T April 1992 - January 1998
Skills
Co-location, Managed Services, SIP Trunking, Unified Communications, Long Distance, Solution Selling, Hosted Services, MPLS, PRI, Private Line, VoIP, Direct Sales, IP, Telephony, T1, Telecommunications, Ethernet, Account Management, SIP, WAN, Networking, Network Design
Education
Fairleigh Dickinson University 1991 — 1994
Master of Business Administration (M.B.A.), International Business
Fairfield University 1985 — 1989
Bachelor of Science (B.S.), Psychology
Westfield High School
Aspire International August 2008 - Present
Verizon Wireless April 2013 - November 2014
Modis June 2011 - March 2012
Windstream Communications 2011 - 2012
Sealed Air Corporation January 2008 - August 2008
Advance America July 2007 - January 2008
US Army May 2002 - July 2007
Skills
Troubleshooting, Remote Desktop, Goal Oriented, Highly detail oriented, Hardware Support, Computer Hardware..., Computer Repair, Risk Assessment, Help Desk Support, Desktop Application..., Bilingual Proficiency, Analysis, Microsoft Office, Windows Server, Active Directory..., Windows 7, Windows XP Pro, Windows 2000, Software Installation, Networking, Router Configuration, Wireless Networking, Cisco Routers, Structured Cabling, Cat5e, Coax, Leadership, Microsoft Exchange, Translation, Cisco Routing &..., Training, Active Directory, Technical Support, System Administration, Security, Customer Service, Operating Systems, Computer Hardware, Telecommunications, Network Security, Information Technology, TCP/IP, Network Administration, Management, Servers, Windows, Customer Satisfaction, VMware, Sales, Cisco Technologies
Education
ECPI College of Technology 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Network Security
ITT Technical College 2010 — 2011
AAS, Computer Information Systems
ITT Technical Institute-Greenville 2010 — 2011
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Heald College School of Technology
AAS, Computer Technology
Heald College School of Technology
Computer Technology/Computer Systems Technology
Windstream Communications December 2011 - Present
Windstream Communications December 2011 - Present
Windstream Communications December 2011 - Present
Skills
Telecommunications, Purchase, Scheduling, Troubleshooting, Customer Service, Microsoft Office, Databases, Budgeting, Administration, IP
Education
Erie Community College
AAS, Sport Management
State University of New York College at Brockport
BA, Sport Management, PE, Theatre
CallOne July 2015 - Present
WIN May 2014 - July 2015
Windstream Communications August 1997 - June 2014
Skills
Ethernet, Metro Ethernet, Solution Selling, Managed Services, SIP Trunking, Telephony, VoIP, Telecommunications, Co-location, Unified Communications, Cloud Computing, Optical Fiber, Carrier Relationship..., Private Line, PRI, T1, SIP, Hosted Services, Long Distance, WAN, IP, Data Center, Account Management, Networking, TDM, Wireless, Internet Services, Network Design, MPLS, Direct Sales
Education
Eastern Illinois University 1989 — 1992
Bachelors of Science, Marketing
CenturyLink Business for Enterprise May 2015 - Present
Wide Open West / WOW June 2013 - May 2015
Comcast January 2011 - June 2013
Windstream Communications February 2009 - January 2011
Deltacom 2006 - 2009
Dell 2004 - 2006
Skills
Direct Sales, Account Management, Contract Negotiation, Leadership, Salesforce.com, Sales, Competitive Analysis, Sales Presentations, Networking, Disaster Recovery, New Business Development, Data Center, Consultative Sales..., Business Relationship..., Telecommunication..., Microsoft Office, Solution Selling, Cold Calling, Sales Process, Team Building, Managed Services, Customer Retention, Sales Prospecting, Positioning, Cross Channel Marketing, Technical Analysis, Business Continuity..., Operational Efficiency, Business Efficiency, Cost Efficiency, Process Efficiency, Qualifying Prospects, Cloud Applications, VoIP, Training, Strategic Planning, Technical Training, Technical Presentations, Consultative Selling, Telecommunications
Education
East Tennessee State University 1996 — 2001
Marketing
Cleveland High
The Rowland Group May 2014 - Present
GDH Consulting October 2012 - May 2014
Windstream Communications February 2010 - July 2011
Logix Communications April 2001 - October 2009
Skills
Solution Selling, Direct Sales, Sales, Telecommunications, Channel Sales, Professional Services, Leadership, Relationship Management, Retail, Market Planning, Management, Sales Process, Networking, CRM, Co-location, VoIP, Business Development, Selling, Managed Services, Sales Operations, Recruiting, Sales Management
Education
East Central University 1995 — 1998
Eastern Oklahoma State College 1993 — 1995
Tulsa Memorial 1989 — 1993
Synchrony Financial August 2014 - Present
Alorica July 2014 - Present
Windstream Communications December 2013 - February 2014
CenturyLink Business March 2013 - November 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media
Education
Everest University-North Orlando 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Everest University-North Orlando 2013 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0
Everest University-North Orlando
Master of Business Administration (M.B.A.), Business Administration and Management, General
Continental Tires the Americas Corporate Office October 2013 - Present
Sephora June 2012 - 2014
Windstream Communications September 2007 - October 2013
Jackson-Hewitt September 2009 - April 2010
jcpenney June 1999 - March 2009
Council on Education in Management September 2005 - May 2007
Skills
Telecommunications, Solution Selling, Cloud Computing, Sales, Sales Operations, Advertising, New Business Development, Marketing, Public Relations, Event Planning, Retail, Press Releases, Direct Sales, Media Relations, Salesforce.com, Web Design, Blogging, IP
Education
Fashion Institute of Technology 2013 — 2015
Associate Degree in Fashion Merchandising Management
Fashion Institute of Technology 2013 — 2014
Certification in Image Consulting
Winthrop University 2000 — 2005
Bachelor of Science (B.S.), Integrated Marketing Communications (Public Relations)
Windstream May 2015 - Present
Windstream April 2014 - Present
Windstream Communications February 2013 - Present
Cumulus Media May 2012 - February 2013
Time Warner Cable November 2011 - May 2012
Dex One October 2010 - September 2011
Verizon Wireless February 2006 - September 2010
HPS Real Estate January 2006 - January 2007
Sprint January 1999 - December 2005
Skills
Customer Retention, Microsoft Word, Microsoft Excel, SEM, PowerPoint, Sales Presentations, Cold Calling, Customer Service, Customer Acquisition, Customer Engagement, Sales Management, Direct Sales, B2B Marketing, Inbound Marketing, Visio, Product Support, Quality Control, Sales Force Development, Oracle CRM, Financial Reporting, Facebook Marketing, Graphic Design, SAP CRM, Typing, Photoshop, Inventory Management, Microsoft CRM, Twitter, Instructor-led Training, Small Business Marketing, Quality Assurance, Data Entry, Spreadsheets, Sales & Marketing..., Advertising, Customer Satisfaction, Marketing, Online Marketing, Sales, Salesforce.com, Training, Selling, Account Management, Leadership, Team Building, Marketing Strategy, Coaching, Lead Generation, Customer Experience, Building Relationships
Education
Capella University 2011 — 2015
B.S, Business Administration/Human Resources
Fayetteville Technical Community College 2008 — 2010
Business Administration, Human Resources
Windstream Communications September 2014 - Present
Windstream Communications April 2013 - September 2014
Windstream Communications February 2012 - April 2013
Windstream Communications February 2008 - February 2012
Windstream Communications October 2007 - February 2008
Windstream Communications October 2005 - October 2007
Skills
Call Center, Channel, Sales, Telephony, Telecommunications, VoIP, Telecommunications..., Broadband, Wireless, Metro Ethernet, T1, Solution Selling, Direct Sales, Network Design, Call Center Development, Customer Retention, Call Centers, Co-location, IP, Customer Satisfaction, Customer Service, Sales Management, Leadership, Retail, Sales Process
Education
ECPI College of Technology
Western Governors University
Windstream Communications December 2011 - Present
PAETEC January 2010 - December 2011
AT&T September 1998 - December 2009
Consolidated Communications 1993 - 1997
Skills
SIP Trunking, Managed Services, Unified Communications, Co-location, MPLS, Solution Selling, Telecommunications, VoIP, Hosted Services, Telephony, Direct Sales, Selling, Metro Ethernet, Cold Calling, Channel Partners, Sales, Wireless, Ethernet, Sales Process, Professional Services, SIP
Education
Eastern Illinois University 1982 — 1986
B.S., Marketing
Sacred Heart Academy, Springfield, IL
Datatel1 August 2015 - Present
Sunesys February 2014 - Present
AT&T September 2013 - Present
Windstream Communications June 2010 - September 2013
Telecommunications Services Inc January 2009 - June 2010
NESN Comedy All-Stars November 2008 - December 2008
Discovery Channel August 2008 - October 2008
Pulse Media May 2007 - August 2008
Doc Emet Productions March 2008 - March 2008
Colorado Department of Natural Resources - Colorado State Parks January 2000 - September 2006
Skills
Final Cut Pro, Dreamweaver, Photoshop, After Effects, Microsoft Office, Microsoft Excel, HTML, Television, Business Development, Advertising, Co-location, Public Relations, Managed Services, Social Media Marketing, Unified Communications, VoIP, Management, Wireless, MPLS, Account Management, Cloud Computing, Data Center
Education
Emerson College 2006 — 2008
Master of Arts (M.A.), Video and Media Arts
University of Colorado at Boulder 2000 — 2004
Bachelor of Science (B.S.), Broadcast Journalism
Windstream Communications November 2010 - Present
Cavalier Telephone 2000 - 2006
Skills
VoIP
Education
ECPI University 2001 — 2003
Associated, Computer Programming
Cox Communications March 2014 - September 2014
NTT America October 2013 - February 2014
Experian January 2013 - June 2013
Alcatel-Lucent August 2012 - October 2012
Frontier Communications June 2012 - July 2012
Windstream Communications September 2011 - March 2012
Genesis Networks Enterprises, LLC June 2011 - September 2011
Valero April 2011 - June 2011
Latisys July 2010 - April 2011
Rosalind Franklin University of Medicine and Science August 2005 - December 2009
Skills
Cisco CCNA, Cisco Routing &..., Juniper Switches, Network Provisioning, Accedian Devices, Actelis Devices, CCNA, Cisco IOS, Cisco Routers, Security, Switches, Routers, Juniper, Firewalls, Routing, DNS, Network Engineering, BGP, Juniper Technologies
Education
Elmhurst College
Bachelor's of Science, Information Technology
Windstream Communications January 2015 - Present
bigbyte.cc Corp. June 2011 - December 2014
Qwest Communications July 2010 - November 2010
Qwest Communications January 2007 - June 2010
tw telecom, inc. December 2002 - November 2006
Oso Grande Technologies March 2000 - July 2002
NM Technet 1999 - 2001
iHighway.net November 1998 - January 2000
ComputerLand 1992 - 1999
ComputerLand April 1991 - December 1998
Skills
Technical Analysis, Account Management, Systems Analysis, Managed Services, Co-location, Solution Selling, Integration, Cloud Computing, VoIP, Data Center, MPLS, Selling, SIP, Metro Ethernet, LAN-WAN, Cisco Technologies, DSL, Networking, Sales, ATM networks, Servers, Optical Fiber, Unified Communications, Business Development, Professional Services, Telecommunications, SaaS, Security, Wireless, Channel Partners, Enterprise Software, Telephony, Direct Sales, Sales Process, PRI, Salesforce.com, Strategic Partnerships, Call Centers, Disaster Recovery, Virtualization, Cold Calling, IP, Customer Retention, WAN, SIP Trunking, Sales Operations, Vendor Management, Hosted Services, Ethernet, CRM
Education
Edinboro University of Pennsylvania
Liberal Arts and Sciences, General Studies and Humanities
St Benedict Academy
HS Diploma, n/a
UNM
Computer Science & Accounting
Amazon February 2015 - Present
Amazon September 2012 - February 2015
Windstream Communications March 2009 - September 2012
NuVox September 2004 - March 2009
RBC Insurance November 2003 - April 2004
CTG February 2003 - June 2003
Skills
Troubleshooting, Networking, Servers, Active Directory, VPN, Switches, Routers, Linux, Software Installation, VoIP, WAN, XP, Vendor Management, Cisco Technologies, Security, Windows XP, Network Infrastructure..., Team Leadership, Network Architecture, Technological Innovation
Education
ECPI College of Technology 2002 — 2004
(Not Completed) Network Security/Programming, Engineering, Security, Programming
Western Governors University
(Not Completed) Bachelor's degree, Computer and Information Systems Security/Information Assurance
medi USA December 2014 - Present
ProSource May 2013 - December 2014
Total Quality Logistics February 2012 - April 2013
Windstream Communications January 2011 - February 2012
Insight Communications August 2008 - September 2010
Skills
Sales Operations, Direct Sales, Cold Calling, Selling, Customer Retention, Account Management, Logistics, B2B, Sales Process, Sales Presentations, Salesforce.com, Time Management, Business Development, Leadership, Management, Sales Management, Training, Solution Selling, CRM, Lead Generation, Social Media Marketing, Sales
Education
Eastern Kentucky University 2000 — 2006
Bachelor of Science (B.S.), Resort Management
Scott high school 1997 — 2000
Eastern Kentucky University
Bachelors of Science, Recreation & Park Administration;Tourism
Windstream Communications December 2007 - Present
Deluxe Corporation April 2000 - February 2004
Skills
Troubleshooting, Technical Support, Modems, Routers, Ethernet, Telecommunications, WAN, IP, VoIP, TCP/IP, Telephony, Switches, Servers, DSL, LAN-WAN, Networking, Cisco Technologies
Education
Everest University-Tampa 2010 — 2012
Computer Systems Networking and Telecommunications
University of Rochester Medical Center January 2014 - Present
Independent November 2010 - Present
Calero Software December 2013 - January 2014
PINNACLE, a Windstream Company July 2013 - December 2013
PINNACLE, a Windstream Company May 2012 - June 2013
Windstream Communications December 2011 - May 2012
PAETEC January 2010 - December 2011
Bosch Security Systems, Inc. October 2005 - October 2009
Bosch Security Systems September 2002 - October 2005
Bosch Security Systems June 2002 - September 2002
Skills
Corporate Communications, Marketing Communications, Social Media Marketing, Internal Communications, Internal Branding, Newsletter Writing, Newsletter Publishing, Team Building, Mentoring, Project Planning, Copy Editing, Desktop Publishing, Editing, Newsletters, Trade Shows, Social Media, Writing, Strategic Planning, Copywriting, Microsoft Office, Word, Technical Writing, Problem Solving, PowerPoint, Excel, Customer Service, Photoshop, Outlook, Email Marketing, Product Marketing, Microsoft Excel, Project Management, Marketing, Microsoft Word, Product Development, Word whacking (copy..., Marketing Management, B2B Marketing, Event Planning, Photography, Graphic Design, Training, Lead Generation, Facebook, Sales, Leadership, Management, Telecommunications, Vendor Management
Education
State University of New York College at Brockport 1996 — 1998
Bachelor of Science, English (Creative Writing)
Finger Lakes Community College 1994 — 1996
Associate in Arts, Liberal Arts (English)
Victor Senior High School 1991 — 1995
Calero Software December 2014 - Present
Windstream Hosted Solutions February 2013 - November 2014
Windstream Communications May 2010 - March 2013
PAETEC December 2007 - May 2010
Skills
SIP Trunking, T1, Managed Services, Data Center, Co-location, Cloud Computing IaaS, Storage Solutions, Disaster Recovery, Virtualization, Backup Solutions, Security, Business Continuity, Hosted Microsoft..., Solutions Consulting, Cloud Computing, MPLS, Unified Communications, Infrastructure, VoIP, Outsourcing, Solution Selling, Enterprise Software, Management, Sales Channel..., SaaS, Channel Sales
Education
Hobart and William Smith Colleges 1992 — 1996
Bachelor of Arts (B.A.), Public Policy & Law
Finger Lakes Community College
Associate of Arts and Sciences (A.A.S.), Business Administration
DeSales High School 1989 — 1992
High School
Windstream Communications October 2013 - Present
Global Linking Solutions, Charlotte, North Carolina October 2012 - October 2013
Skills
Windows, Linux, Computer Hardware, Windows Server, Cisco Routers, Juniper Routers, Virtual Machines, Networking, Active Directory, Computer Repair, Juniper, Network Security, Switches, VPN
Education
ECPI College of Technology 2011 — 2013
Associates of Applied Science in Network Security
McLaren Macomb Medical Center November 2014 - Present
St. John Providence Health System July 2014 - November 2014
Sagecreative LLC August 2006 - January 2010
Windstream Communications June 2005 - August 2006
Windstream September 2003 - June 2005
Level 3 Communications May 2002 - September 2003
Level 3 Communications May 2001 - May 2002
AltiMedia December 1996 - December 2000
Skills
Troubleshooting, Nursing Care, Nursing, Nursing Process, Nursing Documentation, Labor and Delivery..., Medical-Surgical Nursing, Critical Thinking, Informatics, Healthcare Information..., Patient Safety, Quality Improvement..., Team Building, Multi-Cultural Team..., Ethical Decision Making, Patient Education, Patient Advocacy, Quality Patient Care, Direct Patient Care, Medical/Surgical
Education
Oakland University 2014 — 2016
Bachelor of Applied Science Nursing, Registered Nursing/Registered Nurse
Macomb Community College 1992 — 2014
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Western Michigan University 1993 — 1996
Eastern Michigan University 1992 — 1993
Hillsdale College 1991 — 1992
Apple June 2014 - Present
Windstream Communications November 2012 - May 2014
Dish Network May 2009 - November 2011
Dish Network May 2006 - May 2009
Walmart September 2005 - June 2006
Chick-fil-A March 2000 - October 2005
Skills
Communication, Customer Service, Microsoft Office, Management, Recruiting, Training, Field Installation, Quality Assurance, Accountability, Hiring Practices, Interviews, Dependent, Team-oriented, Team Leadership, Leadership, Leadership Management, Multi Tasking, Problem Solving, Quality Management, Supervision, Transportation, Driving Results, Self-starter, Motivation, Meeting Planning, Group Meetings, Safety Training, Safety, Safety Meetings, Customer Satisfaction, Inventory Management, Microsoft Excel, Process Improvement, Telecommunications, Vendor Management
Education
Forsyth Technical Community College 2012 — 2014
Associate's Degree, Computer Infomation Technology
East Carolina University 2003 — 2007
Amazon March 2015 - Present
Overland Contracting Inc. June 2014 - December 2014
Windstream Communications January 2014 - June 2014
Fluor January 2008 - October 2013
Skills
Process Scheduler, Human Resources, Recruiting, Microsoft Excel, Microsoft Office, Customer Service, Problem Solving, Lotus Notes, Organization, Work Ethic, Employee Relations, HR Policies, Onboarding, Personnel Management, PowerPoint, Interviews, Temporary Placement, Management, Employee Benefits, SAP, Payroll, HRIS, Contract Management, Training, Project Management, Strategic Planning, Sales, Public Speaking, Microsoft Word, Team Building, Access, Conflict Resolution, Supervisory Skills, Public Relations, Marketing, Performance Management, Policy, New Hire Orientations, Accounting, Customer Satisfaction, Inventory Management, Strategy, Benefits Administration, Hiring, Sourcing, Applicant Tracking...
Education
East Carolina University 2002 — 2007
Bachelor of Arts, Fine Arts & Communication; Public Relations
The Timken Company October 2014 - Present
Ellcon-National, Division of Faiveley Transport North America June 2014 - July 2014
CompuCom March 2014 - May 2014
Bayer Technology Services September 2013 - March 2014
Windstream Communications March 2013 - May 2013
Verizon Wireless April 2007 - March 2013
Agilysys November 2006 - April 2007
Spartan Computer Services May 2006 - October 2006
Nova Gaming LLC September 2005 - March 2006
Skills
Troubleshooting, Technical Support, Windows 7, Networking, A+ Certified, Microsoft Certified..., Customer Satisfaction, Customer Service, Outlook, Remote Desktop, Network+, MCITP, MCSA, Retail, Microsoft Excel, Microsoft Certified..., Telecommunications, Call Centers, XP, Computer Hardware, Switches, VPN, Windows XP, Software Installation, Active Directory, Laptops, Desktop Computers, LAN-WAN, Help Desk Support, Windows Vista, Hardware, CompTIA, Windows XP Pro, Computer Repair, Printers, System Deployment, CompTIA A+
Education
Fayetteville Technical Community College 2010 — 2012
Certification, MCITP, MCTS, 4.0
Pima Community College 2009 — 2009
Certification, A+ Remote Technician, 4.0
Greenville Technical College 2000 — 2005
Network and System Administration/Administrator, 2.0
Eastside
OptiMiser LLC 2014 - 2015
Mead WestVaco 2014 - 2014
Windstream Communications 2013 - 2014
Unboxed Technology, LLC 2012 - 2013
Silverchair January 2011 - October 2012
SNL Financial 2010 - 2010
Frontline Technical Services (client: VGT) 2009 - 2010
Nurtured by Nature, LLC 2006 - 2010
Sprint-Nextel Corporation July 2005 - April 2006
Nextel Communications October 2003 - July 2005
Skills
Content Management, Project Management, Software Documentation, Requirements Analysis, Project Planning, Management, Training, Editing, Web Site Production, Marketing, Leadership, Analysis, CRM, SDLC, Newsletters, Team Building, Optimizations, Strategic Planning, Software Project..., Budgets, Quality Assurance, Program Management, Web Design, Roller Derby, Marketing Communications, Requirements Gathering, Scrum, Agile Project Management, Proposal Writing
Education
William & Mary 1992 — 1997
Excelsior College
B.A. - Business
North Carolina School of Science and Mathematics
Global Cash Card November 2014 - Present
Conferencing Advisors, Inc. January 2008 - Present
Auditel, Inc. August 2012 - Present
Windstream Communications August 2013 - Present
GBH Communications January 2007 - December 2007
Teltronics, Inc. January 2005 - December 2006
Advanced Telecommunications, Inc. (ATI) January 1996 - December 2004
@com (formerly XIOX Corporation) January 1994 - December 1995
Infortext Systems, Inc. January 1983 - December 1993
Skills
VoIP, Telecommunications, Channel, Unified Communications, Solution Selling, Direct Sales, Video Conferencing, Telepresence, Sales Management, New Business Development, Sales Engineering, IP, Managed Services, Start-ups, CRM, Product Management, Selling, Sales, Account Management, Professional Services, Leadership, Channel Partners, Integration, SaaS, Management, Wireless, Strategy, Salesforce.com, SIP
Education
University of Alabama
Advertising & Journalism
Eastern Michigan University
Advertising, Journalism
Winston-Salem Forsyth County Schools February 2011 - Present
A Proof of Favor Personal Chef and Catering Service June 2000 - Present
E.piphany G.I.R.L.S. of NC May 2009 - May 2011
Voyss Solutions April 2008 - February 2010
Mt. Calvary Holy Church Family Worship Center 2007 - 2009
Windstream Communications November 2003 - March 2008
Blue Rhino March 2003 - November 2003
KMC Telecom August 1998 - August 2002
Skills
Family Engagement, Youth Mentoring, School Counseling, Fundraising, Event Management, Customer Relations, Process Management, Customer Service, Coaching, Student Counseling, Leadership, Nonprofits, Program Management, Non-profit Volunteer, Management, Project Management, Project Planning, Non-profit Leadership, Volunteer Recruiting, Volunteer Management, Public Speaking, Community Outreach, Microsoft Office
Education
North Carolina A&T State University 2012 — 2015
Masters Degree, School Counseling
Duke University 2011 — 2013
Certificate, Non Profit Management
High Point University 2008 — 2011
Bachelors, Business Management
Fidelity National Information Services June 2013 - Present
Windstream Communications May 2007 - May 2013
Windstream Communications August 2004 - May 2007
CenturyLink August 2003 - July 2004
CenturyLink 2002 - 2003
CenturyLink 2001 - 2002
CenturyLink 1998 - 2001
Michael Foods 1997 - 1998
Circuit City 1996 - 1997
Maple Grove SportsCards 1992 - 1994
Skills
Telecommunications, MPLS, Telephony, VoIP, Wireless, Operations Management, Network Operations..., Call Center, Metrics and Analysis, Force-to-load /Staffing, Ethical Leadership, Mentoring Of Staff, Business Process..., Technical Writing, Technical Documentation, Call Centers, Program Management, Project Management, T1, Optical Fiber, NOC, Testing, Broadband, Training, Management, Technical Support, DWDM, CRM, Leadership, Networking, Computer Network..., Cisco Technologies, Customer Satisfaction, Software Documentation, Team Building, Avaya, Vendor Management, Customer Retention, Process Improvement
Education
Excelsior College 1980 — 1981
Bachelor of Science (BS), Sociology
Windstream Communications June 2012 - Present
Windstream Communications June 2002 - June 2012
AT&T 1999 - 2002
Skills
SIP Trunking, PRI, T1, Managed Services, MPLS, VoIP, Unified Communications, Hosted Services, Telephony, Telecommunications, Solution Selling, Ethernet, Direct Sales, Co-location, Account Management, Allworx, IP, Internet Services, Metro Ethernet, Optical Fiber, Private Line, SIP, Salesforce.com, Selling, WAN, Wireless, Avaya, DS3, CPE, DSL, Sales Engineering
Education
East Carolina University 1987 — 1992
Bachelor of Science, Communications
Windstream Communications September 2014 - Present
American Association of Inside Sales Professionals October 2012 - Present
NetTel Partners April 2010 - June 2014
NetTel Partners September 2009 - April 2010
Subway November 2007 - July 2009
Long & Foster Companies June 2006 - September 2008
Starr Restaurant Organization May 2005 - November 2007
Market Resource Partners March 2003 - April 2005
Skills
Oracle, Negotiation, Brand Management, Leadership, Market Penetration, Lead Generation, Telecommunications, Account Management, New Business Development, Solution Selling, Marketing Strategy, SaaS, Partner Management, B2B, Marketing Management, Strategy, Management, Sales, Business Development, Sales Operations, Cold Calling, Salesforce.com, Entrepreneurship, Enterprise Software, Marketing, Social Media Marketing, Strategic Planning, Direct Sales, Cloud Computing, Sales Management, Strategic Partnerships, Consulting, CRM
Education
Drexel University - LeBow College of Business 1998 — 2003
Bachelor's
HHHS 1994 — 1997
General HS Curriculum
Frontier Communications May 2015 - Present
EarthLink February 2014 - May 2015
Windstream Communications January 2011 - February 2014
PAETEC Communications June 2006 - January 2011
PAETEC Communications June 2000 - June 2006
AT&T December 1999 - June 2000
US Army December 1995 - December 1999
Skills
Telecommunications, VoIP, Wireless, Networking, Ethernet, MPLS, SIP, IP, Team Leadership, Data Center, Managed Services, Telephony, Troubleshooting, Switches, Unified Communications, SIP Trunking, Network Design, T1
Education
University of Maine 1993 — 1995
Bachelors of Science, Mechanical Engineering
Embry-Riddle Aeronautical University 1991 — 1993
Windstream Communications September 2007 - Present
CT Communications October 2006 - September 2007
CT Communications August 2002 - October 2006
Alltel 1998 - 2000
Skills
Wireless, Telecommunications, Call Center, VoIP, Telephony, Broadband, Call Centers, Solution Selling, Unified Communications, SIP, Sales Operations, Management, Computer Network..., Network Design, Cisco Technologies, Managed Services
Education
Elon University 1986 — 1988
BA, Sociology / Business
University of North Carolina at Chapel Hill 1983 — 1986
General Studies
Windstream Communications December 2009 - Present
PAETEC December 2009 - December 2011
AT&T February 1984 - February 2009
Skills
Managed Services, Account Management, Unified Communications, Solution Selling, MPLS, VoIP, Telecommunications, Direct Sales, Wireless, Telephony, Data Center, IP, Co-location, Ethernet, SIP Trunking, Cloud Computing, Management
Education
Fairleigh Dickinson University
Clarus Communications December 2014 - Present
Windstream Communications December 2008 - December 2014
TSI Integrated Technologies August 2007 - November 2008
XO Communications August 2005 - August 2007
Birch Telecom July 2002 - July 2005
Fireman's Fund 1986 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1992
Fireman's Fund 1974 - 1986
Skills
VoIP, Co-location, WAN, Networking, MPLS, SIP Trunking, SIP, IP, Telephony, Managed Services, Unified Communications, Disaster Recovery, Telecommunications, Selling, T1, Solution Selling, Direct Sales, Sales
Education
East Tennessee State University 1969 — 1973
Net7 Solutions May 2014 - Present
Windstream Communications July 2013 - May 2014
Windstream Communications August 2006 - July 2013
Broadview Networks October 2005 - August 2006
Skills
SIP Trunking, MPLS, Telecommunications, Hosted Services, T1, Sales, IP, Leadership, Cloud Computing, Unified Communications, Avaya IP Telephony, Data Center, Co-location, Direct Sales, Account Management, Sales Management, Solution Selling, Call Centers, Cold Calling, Managed Services, Team Building, Cisco Technologies, Selling, SIP, SaaS, Networking, VoIP, Sales Operations, Enterprise Software, Telephony, Business Development
Education
IECS - The Strasbourg Graduate School of Management 2005 — 2005
Bachelor of Science (B.S.), International MGMT Summer Session
Roger Williams University 2001 — 2005
Management, Psychology
Roger Williams University 2001 — 2005
Bachelor's degree, Business Administration and Management, General
KBMG Consulting, LLC October 2013 - Present
Windstream Communications July 2012 - October 2013
XO Communications December 2001 - November 2011
XO Communications 2000 - 2007
Allegiance Telecom 2001 - 2004
Winstar Communications 1998 - 2001
Skills
Co-location, T1, MPLS, Channel, Ethernet, SIP, VoIP, Solution Selling, Telecommunications, Wireless, IP, Direct Sales, Broadband, SaaS, Cloud Computing, Channel Partners, Cisco Technologies, Customer Retention, Data Center, Disaster Recovery, Hosted Services, Internet Services, Managed Services, Metro Ethernet, Network Security, Networking, SIP Trunking, Sales, Sales Process, Selling, Telephony, Unified Communications, VMware, WAN
Education
Elon University 1990 — 1994
Business Administration and Management, General
Windstream Communications In addition to Windstreams complete portfolio of voice, data and security products, we operate SSAE 16 certified data centers across the country and offer colocation, dedicated server, managed services, cloud computing and disaster recovery solutions delivering the highest level of security, safety, redundancy, reliability, scalability and technology to enterprise customers with high data network availability and storage requirementso to enterprise clients. In addition to VoIP, Data and Security products,Account ExecutivePAETECSeptember 2001 - April 2012
Education
Eastern Michigan University 1989 — 1992
Business, Management, Marketing, and Related Support Services
Comcast September 2015 - Present
Windstream Communications May 2014 - August 2015
Windstream Communications March 2013 - April 2014
Windstream Communications May 2011 - February 2013
Windstream Communications September 2009 - April 2011
Windstream Communications February 2008 - August 2009
Skills
Outside Sales, Sales, Account Management, Pricing, Sales Management, Customer Retention, New Business Development, Customer Service, Contract Negotiation, Inventory Management, Team Building, Phone Sales, Enterprise Software
Education
Erie Community College 2006 — 2009
Business Administration
Windstream June 2007 - Present
Alltel/ Windstream Communications 2007 - Present
Windstream Communications December 2002 - Present
Education
Edinboro University of Pennsylvania 1979 — 1979
Windstream January 2015 - Present
Windstream Communications April 2010 - Present
Windstream 2007 - 2008
Sprint 2000 - 2008
Sprint 1999 - 2007
Sprint Nextel 1999 - 2005
Embarq 2002 - 2003
Skills
Call Center, Customer Experience, Customer Retention, Account Management, Leadership, Transformational..., Sales outbound and..., Sales, Customer Service, Vendor Management, Marketing, Inbound Marketing, Telecommunications, Contact Centers, Strategy, Call Centers, Solution Selling, Team Leadership, Enterprise Software, Managed Services, Outsourcing, VoIP, Forecasting, Product Marketing, Unified Communications, Customer Satisfaction, Salesforce.com, Sales Operations, Wireless, Telephony, Strategic Partnerships, Product Management, Sales Process, MPLS, Co-location, Channel Partners, Selling, SIP Trunking, SaaS, Cloud Computing
Education
University of Southern California 1994 — 1994
Telecom, Exec Tel. Program-Classes
East Carolina University - College of Business 1984 — 1987
MBA, Marketing, Quant.
University of North Carolina at Chapel Hill 1978 — 1981
BSBA, Economics
Ciena April 2014 - Present
KVH January 2013 - April 2014
Hibernia Atlantic October 2011 - January 2013
Windstream Communications December 2009 - October 2011
Zayo June 2008 - December 2009
TATA Communications Ltd. (fka VSNL) October 2003 - June 2008
AT&T August 2001 - October 2003
Equant November 1998 - August 2001
Genuity Group, LLC November 1995 - November 1998
Anixter January 1990 - November 1995
Skills
Colocation, Telecommunications, MPLS, Account Management, Ethernet, VoIP, IP, New Business Development, Managed Services, Sales Management, SDH, Data Center, SIP, ATM, Dark Fiber, DWDM, Co-location, Unified Communications, SIP Trunking, Professional Services, Strategic Partnerships, Optical Fiber, Metro Ethernet, ATM networks, Direct Sales, Product Management, Networking, Selling, SaaS, Cloud Computing, Sales, Solution Selling, Network Design, Internet Services, Management, Wireless, Fiber Optics, Telephony, Sales Operations, WAN
Education
Elmhurst College 1992 — 1995
EMP - Management, Business Administration and Management, General
Western Illinois University 1986 — 1991
Cavalier Telephone November 2014 - Present
American Express November 2013 - Present
Talk America March 2003 - Present
Paetec March 2003 - Present
Windstream Communications March 2003 - Present
Windstream Communications March 2003 - Present
LDMI, A Talk America Company 2003 - Present
Intermedia Communications 1998 - 2003
Quarterdeck 1994 - 1998
US Navy February 1985 - April 1988
Skills
Telecommunications, Troubleshooting, VoIP, Call Centers, Telephony, MPLS, IP, Management, Managed Services, Networking
Education
Eckerd College 1987 — 1994
University of South Florida 1991 — 1993
BA, MIS
St. Petersburg College 1988 — 1990
AA, General Studies
Windstream Communications December 2011 - Present
Cavalier Telephone May 2009 - Present
Vertical Communications September 2004 - Present
Comdial (nka Vertical Communications) March 2002 - September 2004
MCI April 1999 - April 2002
Nortel June 1996 - August 1998
AT&T 1991 - 1996
AT&T 1990 - 1991
AT&T 1989 - 1990
Education
Eckerd College 1992 — 1996
CenturyLink Technology Solutions October 2013 - Present
Volvo Rents April 2012 - September 2013
Windstream Communications August 2009 - April 2012
Windstream Communications June 2006 - August 2009
tw telecom, inc. May 2002 - June 2006
Skills
Strategic Planning &..., Cloud Computing, Ethernet, Management, Network Security, Sales Operations, Account Management, Disaster Recovery, Solution Selling, Consultative Selling..., VMware, Business Development, Leadership, VoIP, Key Account Management, Telecommunications, Data Center, Network Design, Enterprise Software, Sales, DWDM, Broadband, Networking, MPLS, Relationship Management, IT Solutions, Key Account..., Strategic Selling, Integration, Cisco Technologies, Switches, WAN, Selling, Direct Sales, Sales Management, Business Continuity..., Vendor Management, CRM, IT Infrastructure..., Managed Services, Security, Unified Communications, Servers, Telephony, Salesforce.com, Network Architecture, Professional Services, Active Directory, Routers, Call Centers
Education
Eckerd College 1994 — 1996
Rollins College 1991 — 1994
Berkeley Preparatory School 1990 — 1991
Millbrook Preparatory School 1987 — 1990
ANX May 2015 - Present
NES Consulting LLC February 2013 - July 2015
Legacy Marketing LLC May 2013 - May 2015
Windstream Communications October 2007 - April 2013
Cavalier Telephone September 2001 - October 2007
Education
Ferris State University 1995 — 1999
Eastern Michigan University
Bachelor of Science and Technology, Aviation Management
Windstream Communications April 2012 - Present
Samsung Telecommunications America 1997 - 2012
Macrotel S.A. 1992 - 1997
Skills
Telecommunications, VoIP, IP, SIP, Wireless, Telephony, Voice Mail, Unified Communications, Product Management, Mobile Devices, Channel, TCP/IP, Managed Services, Sales Engineering, Mobile Technology, WiMAX, GSM, LTE, Vendor Management, CDMA
Education
Farmingdale State College 1980 — 1983
Woodlands High School 1976 — 1980
academics
Windstream Communications April 2005 - Present
Stockton Graham & Co. 2002 - 2005
Education
East Carolina University 1997 — 2001
BS, Marketing
Smithfield Selma High School 1993 — 1997
Hibernia Networks March 2015 - Present
Washington Township Board of Education July 2014 - Present
Windstream Communications October 2013 - March 2015
Level 3 Communications January 2010 - October 2013
Level3 - formerly Global Crossing January 2009 - January 2010
Level3 - formerly Global Crossing January 2006 - January 2009
Level3 - formerly Global Crossing January 2002 - January 2006
Level3 - formerly Global Crossing March 1999 - January 2002
AT&T August 1992 - March 1999
Skills
Product Management, Restructuring, Acquisition Integration
Education
University of Rochester - Simon Business School 1989 — 1991
MBA, Finance, Marketing
Duke University 1985 — 1989
Bachelor's, Mathematics
Headsets.com February 2014 - Present
Windstream Communications October 2010 - February 2014
Hello Direct May 2003 - January 2009
Compaq 2000 - 2005
New Horizons Computer Learning Center 2002 - 2003
Digital Equipment Corporation 1985 - 1988
Skills
Business Development, Direct Sales, New Business Development, Lead Generation, Sales, Selling, Inside Sales, Solution Selling, Account Management, Sales Process, Salesforce.com, Customer Retention, Customer Service, Call Centers, B2B, Headsets, Sales Management, Management
Education
University of Massachusetts, Amherst 1974 — 1976
BA, Elementary Education
Endicott College 1972 — 1974
AA, Elementary Education
Windstream Communications December 2011 - Present
PAETEC 2006 - November 2011
US LEC 1999 - 2006
Skills
MPLS, Telecommunications, VoIP, Contract Negotiation, Cloud Computing, IP, Wireless, Telephony, Solution Selling, Unified Communications, Direct Sales, SIP, Call Centers, Managed Services, SaaS, Contract Management
Education
Fairleigh Dickinson University 1986 — 1990
Windstream Communications September 2012 - Present
Windstream Communications May 2006 - September 2012
Trinsic Communications December 2005 - April 2006
Trinsic Communications August 2004 - December 2005
infoUSA June 2002 - August 2004
Just Down The Street July 2001 - June 2002
Skills
Sales, Sales Management, Account Management, Major Account..., Rep Development, Closing Deals, Contract Negotiation, Key Account Acquisition..., Cloud Computing, VoIP, Co-location, Selling, Deal Closure, Direct Sales, Training, Telecommunications, MPLS, Cold Calling, Managed Services, Recruiting, Sales Operations, Solution Selling, Customer Retention, New Business Development
Education
Elmira College 1996 — 2000
BA, Business Management and Marketing
Port Byron, HS 1992 — 1996
University of Chicago February 2013 - Present
Windstream Communications July 2006 - February 2013
McLeodUSA 2006 - 2008
Sterling Underwriters September 2005 - July 2006
Skills
Organizing, Microsoft Office, Marketing Communications, Account Management, Customer Service, Sales, Time Management, Marketing, Contract Negotiation, Event Planning, Cold Calling, Social Media, Social Media Marketing, Microsoft Excel, Public Relations, Advertising, Project Management, Market Research, Travel Planning, Expense Reports, Vendor Management, PowerPoint, Outlook
Education
Eastern Illinois University 2001 — 2005
Bachelors, Family and Consumer Sciences, merchandising and business
Wedding Planning Institute 2008 — 2008
certification, Certification in Wedding Planning
Edge Hosting, LLC August 2015 - Present
Windstream Communications June 2011 - August 2015
PAETEC December 2007 - December 2011
US LEC February 2000 - December 2007
Skills
Go-to-market Strategy, Selling Skills, SIP Trunking, Co-location, Telecommunications, Unified Communications, Solution Selling, Direct Sales, Managed Services, Professional Services, Account Management, Optical Fiber, MPLS, Sales Process, Security, Selling, SIP, Telephony, Hosted Services, Wireless, VoIP, Ethernet, Channel Partners, IP, Sales
Education
Essex Community College
Associate's Degree, Eelectronics
Verizon Wireless September 2013 - Present
Comcast 2012 - September 2013
Windstream Communications February 2012 - June 2012
Confidential September 2011 - January 2012
Verizon Wireless (Formerly Alltel Communications) January 2009 - August 2011
Alltel October 2009 - July 2010
Alltel July 2005 - October 2008
Alltel Communications May 2004 - June 2005
Alltel Wireless May 2002 - June 2005
Alltel Communications April 2002 - June 2005
Skills
Wireless, Cellular Communications, Call Center, Telecommunications, Call Centers, Team Leadership, Leadership, Customer Satisfaction, Customer Retention, Retail, Training, Sales Operations, Management, Customer Experience, Sales, Selling, Sales Management, Operations Management, Customer Service, Direct Sales, Performance Management, Time Management, Coaching, Account Management, Cold Calling, Sales Process, B2B, Managed Services, Solution Selling, Vendor Management, Cross-functional Team..., Mobile Devices, Strategic Partnerships, CRM, M2M, VoIP, 4G, Product Management, Unified Communications, Salesforce.com, CDMA, Mobile Technology, Networking, Product Marketing, MPLS, Telephony, Channel Partners, Business Development, P&L Management, Sales Presentations
Education
East Tennessee State University
East Tennessee State University
Science Hill High School
YMCA Childrens Center September 2011 - Present
Ameriprise Financial Services, Inc. May 2008 - September 2011
Windstream Communications February 2005 - December 2007
Early Explorations, Inc January 2004 - December 2004
Westwood Preschool, Inc. March 2002 - March 2003
ESU Child Development Center January 2000 - December 2001
Skills
Outlook, Microsoft Excel, Customer Service, Office Management, Long-term Care, Data Entry, Insurance, Strategic Financial..., PowerPoint, Microsoft Office, Financial Services, Microsoft Word, Access, Event Planning, Calendaring
Education
Emporia State University 1999 — 2001
Bachelor of Science in Education, Early Childhood Education and Teaching; Elementary Education
Hutchinson Community College 1996 — 1999
Associate of Arts (A.A.), Early Childhood & Elementary Education
Smoky Valley High School 1992 — 1996
High School Diploma, High school diploma
SecureState February 2015 - Present
Global FIS November 2012 - January 2015
Windstream Communications June 2010 - 2012
Windstream Communications April 2006 - June 2010
Windstream Communications March 1995 - January 2006
Systemation 1987 - 1995
Skills
Process Improvement, Business Process Design, Instructional Design, Instructor-led Training, Instructional Technology, Instructional Manuals, Work Instructions, Software Documentation, Technical Documentation, Document Drafting, Project Planning, Project Management, Microsoft Word, PowerPoint, Project Coordination
Education
Edinboro University of Pennsylvania 1973 — 1977
Bachelor of Science (B.S.), Speech-Language Pathology/Pathologist
Kent State University
Master's Degree Candidate, Instructional Technologies
Windstream August 2015 - Present
Windstream Communications January 2014 - Present
Windstream Communications August 2009 - Present
Johannemann Construction January 2007 - January 2009
Wurth Wood Group October 2003 - September 2007
Skills
Cisco Technologies, VPN, Routers, Troubleshooting, OSPF, BGP
Education
ECPI University
AAS, IT/Networking & Security Management
Windstream Communications 2011 - Present
PAETEC October 2003 - December 2011
PAETEC Holding Corporation 2003 - November 2011
AT&T 1998 - 2001
ACC Telecom 1985 - 1998
Skills
Telephony, MPLS, Telecommunications, Ethernet, T1, Visio, Sales Support, Process Improvement, Account Management, Documentation, Troubleshooting, Network Operations, Team Building, Customer Relations, Vendor Management, Team Leadership, Outlook, Disaster Recovery, Operations Management, Solution Design, Software Documentation, VoIP, Managed Services, Co-location, Call Centers, Unified Communications, IP, Data Center, Wireless, Networking, WAN, SIP, TDM, Optical Fiber, SIP Trunking, Network Design, Project Management
Education
Erie Community College 1976 — 1978
Erie Community College 1976 — 1977
none, Respitory Therapy
Cumberland County Schools August 2008 - Present
Windstream Communications 2000 - 2008
Hoke County Public Library February 2000 - July 2000
Skills
Customer Service, Social Media, Microsoft Office, Outlook, Marketing Communications, Event Planning, Public Speaking, Research, Training, Management, Social Networking, Editing, Human Resources, Teaching, Public Relations, Nonprofits, PowerPoint, Community Outreach
Education
East Carolina University 2009 — 2010
Media Coordinator Licensure, School Librarian/School Library Media Specialist
UNC Greensboro 2005 — 2007
Master's degree, Library and Information Science
Fayetteville State University 1995 — 1999
Bachelor of Arts (BA), Speech and Theater
Hoke County High School 1991 — 1995
High School Diploma, Academics
WINDSTREAM COMMUNICATIONS November 2012 - Present
Eagle Nest Botel Inc November 1995 - Present
Comdex Enterprise January 2006 - Present
Business Ventures Tampa Bay (VR Business Brokers) April 2010 - January 2013
Horizon Realty June 2005 - April 2010
Nortel Networks June 1987 - November 1995
Telcoa Corporation February 1985 - February 1987
Sonitrol Corporation June 1984 - February 1985
Technicom International/TIE COmmunication January 1984 - June 1984
Jarvis Corporation December 1981 - January 1984
Skills
Business Development, Telecommunications, Marketing, Security, Selling, Sales, Project Planning, Negotiation, Business Planning, New Business Development, VoIP, Enterprise Software, Customer Service, Real Estate, Marinas, Account Management, Finance, Accounting, Operations Management, Management, Investment Properties, Contract Negotiation, Inventory Management, Program Management, Budgets, Investors
Education
U of Maryland 1980 — 1981
BA, Economics
Emory University - Goizueta Business School 1979 — 1980
Associate of Arts (A.A.), Accounting, Finance, Management
Oxford College Of Emory University 1977 — 1979
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Mercer University and Additional Courses
Business, Management, Products
Calero Software December 2013 - Present
Windstream Communications June 2006 - December 2013
PINNACLE, a Windstream Company January 2010 - December 2011
Duke University 2001 - 2005
DataFlow Companies, Inc. 1988 - 1998
DataFlow Companies, Inc. 1988 - 1998
Skills
Managed Services, Unified Communications, Wireless, Direct Sales, SaaS, Strategic Partnerships, Professional Services, MPLS, Cloud Computing, Business Analysis, Sales Operations, VoIP, Telecommunications, Disaster Recovery, Account Management, SIP Trunking, Business Development, Solution Selling, Co-location, CRM, Salesforce.com, Sales Engineering, Contract Negotiation, Mobility Management, Telecom Expense...
Education
Duke University 1981 — 1985
Bachelor's degree, Economics
Wesley House Family Services April 2015 - Present
Apple March 2014 - May 2015
Aeroflow Healthcare September 2012 - December 2013
Windstream Communications March 2012 - September 2012
Verizon Wireless December 2008 - March 2012
Lake Junaluska Conference & Retreat Center June 2007 - December 2008
The Foundation for Evangelism May 2006 - March 2008
Lake Junaluska Conference & Retreat Center June 2005 - September 2005
Skills
VMware, Troubleshooting, Network Administration, Networking, Cisco Technologies, Servers, Telecommunications, Technical Support, Customer Service, Switches, Server Administration, Microsoft Technologies, TCP/IP, Web Development, Mobile Communications, Windows Server, Desktop Support, MCITP, Software Installation, Help Desk Support, Microsoft Exchange, Network Security, Network Engineering, Operating Systems, Management, Active Directory
Education
Fayetteville Technical Community College 2011 — 2012
Certificate in Information Technology
Tuscola High School
High School Diploma
Windstream Communications April 1999 - Present
PAETEC 1999 - 2011
MCI Corporation June 1992 - March 1999
Skills
SIP Trunking, Co-location, MPLS, T1, PRI, Internet, Dynamic IP, Adtran, Telephony, Managed Services, Metro Ethernet, IP, VoIP, Frame Relay, LAN-WAN, MPLS VPN, Unified Communications, SIP, Hosted Services, Ethernet, DS3, WAN
Education
East Carolina University 1986 — 1990
BS, Technical Sales & Service/Industrial Technology
Windstream Communications 2014 - Present
Ansley Homes, LLC 2006 - Present
Cbeyond 2012 - 2014
AT&T 2002 - 2006
ZCorum, Inc. 2001 - 2002
Avana Communications 2000 - 2001
MCI WorldCom / Verizon 1996 - 2000
Skills
Managed Services, Cloud Computing, Solution Selling, Mobile Devices, Unified Communications, Professional Services, Direct Sales, Telecommunications, Enterprise Software, VoIP, Ethernet, Wireless, Strategic Partnerships, MPLS, CRM, Account Management, Co-location, Channel, IP, Entrepreneurship, Project Management, Cold Calling, Key Account Management, Key Account Development, Cost Management, Data Center, Territory..., Executive Management, Successful Business..., Total Cost of Ownership, Cloud Computing IaaS, SaaS, Strategic Consulting, IT Strategy, Enterprise IT..., SIP, Siebel, Salesforce.com, Microsoft Excel, Virtual CIO, CIO Advisory Services, Disaster Recovery, Business Continuity, Selling, Business Development
Education
Elon University - Martha and Spencer Love School of Business
Bachelor of Science (BS), Business Administration and Management, General
Rockwell Automation July 2014 - Present
The Elm Pl Garage Sale November 2011 - July 2014
Windstream Communications July 2010 - June 2012
Manufacturing Services & Integration January 2008 - June 2010
Skills
Co-location, Long Distance, PRI, Solution Selling, Managed Services, SIP Trunking, Unified Communications, MPLS, T1, Direct Sales, Private Line, Hosted Services, Sales Process, Account Management, Project Management, Sales Operations, Customer Service, Engineering, Sales Management, Key Account Management, Management, Manufacturing, New Business Development
Education
Penn State University 1984 — 1987
East Carolina University
Bachelor of Science (B.S.), Industrial Technology
FIS June 2014 - Present
Windstream Communications July 2006 - February 2014
Alltel Communications June 2002 - July 2006
Communication Services and Supply (CSSA) March 2002 - June 2002
Nortel Networks September 1995 - February 2002
Nortel Networks August 1992 - August 1995
Nortel Networks July 1990 - July 1992
Nortel Networks June 1988 - June 1990
Nortel Networks August 1983 - May 1988
Skills
Telecommunications..., MPLS Networking, Network Security, Ethernet Networks, Public/Private/Hybrid..., Business VoIP, SIP Trunking, 802.11 Wi-Fi, Product Line Management, Product Development, Product Marketing, Business Case..., Marketing Research, Customer Engagement, Technical Training, Financial Analysis, Project Management, Risk Management, Cross-functional Team..., Business Processes, Product Launches, Vendor Management, Technical Data Analysis, Pricing Strategy, Product Road Mapping, Product Management, VoIP, Telecommunications, Ethernet, Business Case, Business Process, Product Launch, MPLS, Solution Selling, Managed Services
Education
Duke University - The Fuqua School of Business 1991 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina State University 1981 — 1983
Did not Graduate, Electrical and Electronics Engineering
University of North Carolina at Chapel Hill 1976 — 1978
BA Physics and Mathematics, Theoretical and Mathematical Physics
Sandhills Community College 1975 — 1976
Associate of Science (A.S.), Physics
Primerica January 2014 - Present
Windstream Communications June 2011 - Present
Greentelecom April 2003 - January 2014
Go2Tel January 2001 - October 2008
Telconet 1996 - 1998
Skills
Consultative Selling, Sales Presentations, Pre-Sales Technical..., Network Design, VoIP, IP, Telecommunications, SIP, Cisco Technologies, MPLS, High Availability, Failover, Wireless, Routing, Sales Management, Account Management, Negotiation, Customer Service, Wireless Networking, GSM, Network Administration, New Business Development, Co-location, Wholesale, Hosted Voice, Hosted Services, Cloud Computing IaaS, SIP Trunking
Education
Escuela Superior Politécnica del Litoral 1990 — 1999
Bachelor, Telecommunications
Colegio Javier 1984 — 1990
Bachiller en Ciencias Fisico Matematicas, Theoretical and Mathematical Physics
TelNet Worldwide, Inc. February 2013 - Present
Windstream Communications March 2008 - February 2013
PAETEC March 2008 - February 2013
Cavalier Telephone March 2008 - February 2013
AT&T November 2005 - November 2006
McLeodUSA June 2004 - November 2005
Allegiance Telecom April 2002 - January 2004
Skills
MPLS, Managed Services, VoIP, Co-location, Telecommunications, Unified Communications, Solution Selling, SIP Trunking, Telephony, Direct Sales, T1, Account Management, WAN, Hosted Services, Ethernet, IP, SIP
Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Computer Information Systems
Windstream Communications 2012 - Present
Milner Inc. 2004 - 2012
Milner Inc 2002 - 2004
Cavin's Inc. 1996 - 2002
Skills
Sales Presentations, Sales Management, Account Management, Solution Selling, Customer Retention, New Business Development, Consultative Selling
Education
Duke University 1977 — 1982
BA, Economics/Mathematics
Yorktown High School 1975 — 1977
Graduated, NA
Windstream Communications January 2014 - Present
Concenrix October 2011 - January 2014
North Hills Medical Center August 2010 - January 2011
ECPI University 2010 - 2011
Union Christian Day School August 2004 - July 2009
Sims Junior High School August 2003 - January 2004
SCDDSN - Whitten Center April 1994 - January 2000
Union Precision Products January 1990 - January 1994
CODAC II MMTP January 1988 - January 1989
Good Hope Center January 1985 - January 1988
Skills
Cisco Routers/Switches, Red Hat Linux, Computer Repair, Windows Active Directory, Subnetting, Network Security, Microsoft Office, HTML, Configuration of VLANs, Microsoft Windows, Mac OS X, VMware, Wireshark, Windows Server 2003/2008, DNS management, DHCP, RRA, Troubleshooting, TCP/IP, VPN, LAN/WAN, Network Engineering, Wireless Networking, EIGRP, Cisco IOS, OSPF, RIP, Software Installation, Cisco Technologies, Active Directory, Routers, LAN-WAN, Switches, CCNA, Networking, Routing, Servers, VoIP, Cisco Routers, Help Desk Support, Network Administration, WAN, Firewalls, Windows 7, Windows XP, CCNP, Cisco Call Manager, Computer Hardware, DNS, Technical Support
Education
ECPI College of Technology 2010 — 2012
Bachelor of Applied Science, Computer & Information Science; IT/Networking & Security Management
ECPI School of Technology 2010 — 2012
Bachelor of Science, IT Network Security
University of South Carolina Upstate 2002 — 2004
ertification, Elementary Education Certification
University of South Carolina Upstate 2000 — 2002
Elementary Education Certification, Elementary Education
University of Rhode Island 1980 — 1984
Bachelor of Arts; s, Psychology; Studies
Windstream Communications September 2012 - Present
Macy's November 2011 - January 2013
Charlotte Mecklenburg Association of Educators February 2011 - June 2012
Petro Express June 2008 - July 2010
Education
Full Sail University 2011 — 2012
Master of Science (M.S.), Entertainment Business
Elizabeth City State University 2006 — 2010
Music, Sound Recording Technology
Exelis April 2014 - Present
Windstream Communications June 2012 - March 2014
Casual Male Retail Group April 2011 - January 2012
Skills
Customer Service, Sales, Digital Marketing, Purchase Orders, Microsoft Office, Demos, Corporate Communications, Inventory, Safety, Order Fulfillment, Internal Communications, Telecommunications, Problem Solving, Product Marketing
Education
Edinboro University of Pennsylvania 2006 — 2011
Bachelor of Arts (B.A.), Communications
Windstream Communications November 2012 - Present
Greece Montessori School 2005 - Present
Education
Elmira College 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Time Warner Cable Business Class November 2014 - Present
DukeNet Communications June 2013 - 2014
Time Warner Cable 2012 - 2013
Windstream Communications 2010 - 2012
Verizon Communications October 1991 - April 2006
Skills
Vendor Management, Telecommunications, Program Management, Process Improvement, Customer Service, Cross-functional Team..., Project Management, Training, Team Leadership, Team Building, Leadership, Call Centers, Management, Supervisory Skills, Program Development, Customer Satisfaction, Customer Experience, Customer Relations, Customer Retention, VoIP, Public Speaking
Education
Duquesne University
Tennessee Steel Haulers June 2014 - Present
OHL December 2011 - June 2014
Fisk University 2013 - 2013
Windstream Communications May 2011 - December 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Accounting, Access, Public Speaking, Customer Service
Education
University of Arkansas at Fayetteville 2010 — 2011
Master of Accountancy, Accounting
Fisk University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Windstream Communications 2013 - 2013
CVN-74 January 2004 - January 2007
Education
ECPI College of Technology 2009 — 2012
Bachelor of Applied Science (BASc), Network Security
Greenville Tech Charter High School 2000 — 2002