Experience
Zebra Technologies  October 2014 - Present
Motorola Solutions  October 2012 - October 2014
Motorola  July 2008 - October 2012
Nortel  April 2005 - June 2008
BellSouth Business   July 2003 - April 2005
SIEMENS ROLM Comunications   1993 - 1996

Skills
Telecommunications, Unified Communications, Solution Selling, Managed Services, VoIP, Direct Sales, Channel, Wireless, Account Management, Sales Management, IP, Product Management, New Business Development, Telephony, Mobile Devices, Sales Process, Wireless Broadband, Team Leadership, B2B, International Sales, Business Development, CRM, Channel Partners, MPLS, Selling, Strategy, Sales Operations, Sales

Education
Universidad de Puerto Rico   1983 — 1987
BS, Marketing, Business Administration, Cum Laude

Universidad de Puerto Rico   1980 — 1983
Associate of Arts and Sciences (AAS), Public Relations, Advertising, and Applied Communication, Cum Laude

Experience
Robert Half Finance & Accounting  August 2014 - Present
Robert Half Finance & Accounting  August 2009 - August 2014
Robert Half Finance & Accounting  January 2005 - August 2009
BellSouth Business   October 2003 - December 2004
AmSouth Bank  October 1997 - October 2003

Skills
Recruiting, Time Management, Financial Analysis, Executive Search, Interviews, Technical Recruiting, Applicant Tracking..., Accounting, Financial Accounting, Internet Recruiting, Talent Acquisition, Staffing Services, Human Resources, Temporary Staffing, Temporary Placement, Management, Finance, College Recruiting, Permanent Placement

Education
University of Alabama at Birmingham
BS

Experience
CenturyLink  June 2015 - Present
Verizon  June 2012 - June 2015
Verizon Business  2009 - 2011
ATT  April 2006 - December 2008
BellSouth Business   January 2003 - April 2006
Nortel Networks  December 1998 - December 2002
BellSouth Telecommunications  May 1995 - December 1998

Skills
Managed Services, Product Marketing, Data Center, Cloud Computing, Solution Selling, VoIP, Enterprise Software, Business Development, CRM, QoS, Sales Operations, Co-location, Unified Communications, Telecommunications, Strategy, Network Security, Networking, Project Management, Product Management, MPLS, Professional Services, Wireless, Account Management

Education
ESI International, Arlington, VA.
Project Management

Mercer University
Bachelor of Music, Music Education, Piano Performance

Various Universities
Ongoing Business and Technical Courses

Experience
MedAssets  April 2013 - Present
Pinnacle Performers   2002 - Present
Cox Communications  June 2011 - March 2013
McKesson Corporation  February 2008 - June 2011
AT & T  October 2006 - February 2008
BellSouth Business   January 2001 - October 2006

Skills
Organizational..., Program Management, Strategy, Sales Operations, Management, Sales, Employee Training, E-Learning, Onboarding, Account Management, Salesforce.com, Instructional Design, Customer Retention, Coaching, Change Management, Management Development, CRM, Consulting, Enterprise Software, Marketing Strategy, Budgets, Process Improvement, Selling Skills, Executive Coaching, Leadership Development, Management Consulting, Human Resources, Recruiting, Team Leadership, Training, Performance Improvement

Education
The University of Georgia   1995 — 1997
M Ed, Adult Education / Organizational Development

University of Georgia - Terry College of Business   1985 — 1990
BBA, Risk Management and Insurance

Experience
AT&T  December 1998 - Present
AT&T/BellSouth Business   August 2006 - March 2009
BellSouth Business   May 2000 - August 2006
BellSouth Business   October 1999 - May 2000
BellSouth Business   December 1998 - December 1999
Arch Communications  November 1996 - December 1998
Arch Communications  November 1995 - December 1996
Arch Communications  May 1995 - November 1995
Armstrong Advertising   April 1993 - May 1995
Bonita Boat Company   March 1989 - April 1993

Skills
Telecommunications, Sales, Sales Management, RFP Responses, Networking, Sales Operations, Strategy, Team Building, WAN, Start-ups, Cisco Technologies, Selling, Cloud Computing, Wireless, MPLS, Direct Sales, Solution Selling, Unified Communications, RFP, Leadership, TCP/IP, Vendor Management, IP, VoIP, Marketing, Management, Team Leadership, Training, Managed Services, Security, Customer Retention, Call Centers, Data Center, Professional Services, Telephony, Ethernet, SaaS, Salesforce.com

Education
LSU Law School

University of New Orleans
Bachelor of Arts, Political Science

Experience
Retired  April 2015 - Present
AT&T  May 2012 - Present
BellSouth Business   January 1997 - December 2007

Skills
Sales Management, Telecommunications, IP, Wireless, Sales, Sales Operations, Selling, Unified Communications, Solution Selling, Salesforce.com, Telephony, Management, Leadership, VoIP, Cisco Technologies, Up-selling, Strategic Planning, Product Management, Managed Services, Direct Sales, T1, Wireline, Sales Presentations, Sales Process, Call Center, Account Management, B2B, Ethernet, Co-location, Cross-functional Team..., CRM, SaaS, MPLS, Mobile Devices, Strategic Partnerships, Cloud Computing, Channel Partners, Customer Retention, Professional Services, SIP Trunking, Cold Calling, Cellular Communications, Data Center, Enterprise Software, Mobile Technology, Metro Ethernet, Networking, Broadband, SIP, Hosted Services

Education
Southern Polytechnic State University   1991 — 1995
MS MOT, Management of Technology

Southern Polytechnic State University   1976 — 1978
BSIET, Engineering

Experience
AT&T  January 2007 - Present
AT&T Operations, Inc.   1999 - Present
BellSouth  1999 - 2007
BellSouth Business   May 1999 - December 2006

Skills
Telecommunications, Wireless, Solution Selling, Managed Services, VoIP

Education
University of Georgia - Terry College of Business   1994 — 1997
Bachelor of Science (BS), risk management

Experience
Leapfrog Services  June 2014 - Present
First Advantage  June 2011 - June 2014
O.C. Tanner   October 2007 - June 2011
AT&T  September 2005 - October 2007
BellSouth Business   September 2005 - March 2007
Pro Marketing, Inc.   2002 - 2005

Skills
Sales, Coaching, Enterprise Software, Telecommunications, Management, Account Management, Customer Retention, Strategic Planning, Sales Operations, Recruiting, Salesforce.com, Strategy, Leadership, Team Building, Training, Direct Sales, CRM, Solution Selling, Sales Process, Selling

Education
Texas A&M University - Mays Business School   1997 — 2001
BBA, Marketing & Management

Experience
AT&T Business Solutions Global Customer Service, Atlanta, GA   November 2010 - Present
AT&T  June 2008 - November 2010
AT&T  September 2007 - June 2008
BellSouth  September 1999 - September 2007
BellSouth Business   February 1997 - September 1998
BellSouth Business   June 1992 - February 1997
BellSouth  November 1983 - May 1992
BellSouth  March 1980 - November 1983

Skills
Training, Customer Service, Management, Project Management, Process Improvement, Customer Satisfaction, Call Center, Telecommunications, Product Management, Process Management, Business Intelligence, Leadership, Invoicing, Software Documentation, Call Centers, Sales Operations, SharePoint, Cross-functional Team..., Data Analysis, Integration, Visio, Vendor Management, Business Process, SDLC, Program Management, Customer Experience, PMP, Business Analysis, Quality Assurance, Six Sigma

Education
AT&T Certification   2010 — 2010
Six Sigma Certification - Yellow Belt

DeVry University   2005 — 2008
CIS, Web Development

Skill Soft Project Management Certification   2003 — 2004
Skill Soft Project Management Certification Program

Georgia Institute of Technology - Georgia Tech College of Management   2001 — 2001
Mid-Management Program

Miami Dade College   1982 — 1983
Business Administration, Computer Science

Miami Central High School

Experience
Windstream Communications  May 2010 - Present
Deltacom  May 2008 - April 2010
AT&T  March 2007 - May 2008
BellSouth Business   January 2005 - March 2007
BellSouth Business   January 2003 - December 2004
BellSouth Business   June 2000 - December 2002
Lullaby / Changing Time Diaper Service   October 1989 - April 2000

Skills
Account Management, B2B, Business Development, Contract Negotiation, Enterprise Software, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Professional Services, Recruiting, Sales, Sales Management, Sales Operations, Selling, Solution Selling, Strategic Planning, Strategy, Team Leadership, Telecommunications

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1985 — 1987
MBA, Marketing, Real Estate

University of North Carolina at Chapel Hill   1979 — 1983
Bachelor, Chemistry

Experience
Euler Hermes ACI  July 2011 - Present
AT&T  August 2000 - July 2011
BellSouth Business   August 2000 - May 2004

Education
University of Miami - School of Business   2003 — 2005
MBA, International Business and Finance

Experience
Quality Manufacturing Services Inc.  July 2014 - Present
Quality Manufacturing Services Inc.  February 2013 - July 2014
CenturyLink  March 2009 - February 2013
Coleman Technologies  2007 - March 2009
AT&T  2007 - 2007
BellSouth Business   2005 - 2006
BellSouth Business   October 1999 - January 2005
World Access  1994 - 1999
Restor Industries   1986 - 1994

Skills
Managed Services, Unified Communications, Sales Process, Sales Management, Contract Negotiations, MPLS, Selling, Wireless, Channel, VoIP, Call Center, Ethernet, Account Management, Consultative Selling, Cloud Computing, IP, Solution Selling, Telecommunications, WAN, Team Building, Territory, Product Marketing, Strategic Planning, Market Penetration, Direct Sales, Customer Relations, Mobile, Contract Management, Executive Reporting, Channel Management, Proposal Writing, P&L Management, Sales Support, Fortune 500, Business Continuity, Datacenter..., Hosted Services, Salesforce.com, Cisco Technologies, Call Centers, Channel Partners, SaaS, SIP, Sales Operations, Data Center, Cross-functional Team..., Professional Services, Strategic Partnerships, Go-to-market Strategy, Telephony

Education
Tulane University - A.B. Freeman School of Business   2003 — 2005
MBA Certificate, Marketing

University of Central Florida   1981 — 1986
BSEE, Electrical Engineering

Experience
Beyond Strengths   November 2009 - Present
Charlotte Christian Chamber   2009 - Present
Charlotte Chamber of Commerce  2003 - Present
National Alliance of Christian Chambers   2011 - 2013
Charlotte International Cabinet  2008 - 2012
University of Phoenix  2007 - 2009
The Marcus Buckingham Company  2006 - 2007
BellSouth Business   1998 - 2006

Skills
Organizational..., Human Capital Management, Change Management, Talent Management, Marketing Strategy, Operations Management, Coaching, Leadership, Training, Project Planning, Strategy, Marketing, Personal Development, Budgets, Interviews, Start-ups, Entrepreneurship, Strategic Planning, Performance Management, Account Management, Culture Change, Employee Benefits, Negotiation, Business Development, Public Relations, Career Development, Team Building, Sales, Management, Nonprofits, Leadership Development, Management Consulting, Staff Development, Recruiting, Employee Training, Business Planning, Personnel Management, Succession Planning, Executive Coaching, Organizational Design, Public Speaking, Employee Relations, Time Management, Organizational..., Forecasting, Team Leadership, Instructional Design, Consulting, Business Strategy, Workshop Facilitation

Education
University of Phoenix   2007 — 2009
BSB/OI

University of Central Florida

Experience
Herman Pro AV   January 2013 - Present
Herman Electronics  June 2008 - January 2013
BellSouth Business   2003 - 2007
AT&T  1983 - 2003

Skills
Sales, Leadership, Sales Management, Training, Selling, Integration, Solution Selling, Trade Shows, B2B, New Business Development, Account Management, Direct Sales, Key Account Management, Telecommunications, Business Development, Sales Process, Team Building, Management, Networking

Education
Mississippi State University   1978 — 1982
BS, Computer Science

Experience
Nancy Alvarez Consulting   December 2009 - Present
Startup Quest™  February 2014 - May 2014
Motorola Solutions  January 2012 - December 2013
Windstream Communications  August 2010 - January 2012
ATT  August 2000 - September 2009
BellSouth Telecommunications  August 2000 - 2006
BellSouth Business   February 1987 - August 2000

Skills
Project Management, Salesforce Administrator, Workforce Training, Organizational..., Collaborative Planning, Training & Development, Performance Improvement, Organization..., Business Development, Contract Negotiation, Data Integrity, Coaching, Cloud Computing, Solution Selling, Employee Training, Telecommunications, Savvion, Oracle E-Business Suite, Managed Services, MPLS, VoIP, Workforce Development, Leadership, Business Process, Training, Sales, Business Planning, Recruiting, Salesforce.com, Management, Performance Management, Sales Process, Sales Operations, Vendor Management, Sales Management, Strategic Planning, Program Management, Professional Services, Unified Communications, Channel Partners, CRM, Organizational..., Wireless, Compassion, Engaging Speaker, Professional Experience, Start-ups

Education
University of Florida Center for Entrepreneurship & Innovation   2014 — 2014
StartUp Quest

Nova Southeastern University   2009 — 2013
MBA, Business, 3.7

Nova Southeastern University   2006 — 2008
B.S., Business

Experience
University of Central Florida  May 2010 - Present
St. Cloud/Greater Osceola Chamber of Commerce   October 2012 - Present
Florida Business Expo   September 2010 - Present
Junior Achievement  October 2008 - May 2010
Better Business Bureau of West GA / East AL   January 2003 - May 2010
AT&T  May 2009 - April 2010
Columbus Regional Technology Incubator   November 2006 - May 2009
Columbus State University  2005 - 2009
BellSouth Business   2000 - 2006
Computer Networking Solutions   January 1997 - March 2000

Skills
Start-ups, Entrepreneurship, Leadership, Management, Program Management, Public Speaking, Strategic Planning, Marketing, Small Business, Marketing Communications, Sales, Business Strategy, Leadership Development, Marketing Strategy, Strategy, Social Media, Team Building, New Business Development, Business Planning, Strategic Partnerships, Incubation, Coaching, Business Development, Training, Public Relations, Management Consulting, Account Management, Budgets, Nonprofits, Sales Management, Executive Management, Time Management, Team Leadership, Social Networking, Telecommunications, CRM, Contract Negotiation, Operations Management, Investor Relations, Sales Effectiveness, Mergers & Acquisitions, Competitive Analysis, Social Media Marketing, Sales Improvement, Investor Presentations, Entrepreneur, Cloud Computing

Education
Texas Christian University - M.J. Neeley School of Business
MBA, Finance

Texas Christian University - M.J. Neeley School of Business
BBA, Mgt & Mkt

Experience
Avaya  March 2007 - Present
AT&T  December 2006 - March 2007
BellSouth Business   July 2000 - December 2006
BellSouth  July 2000 - December 2006

Skills
VoIP, Unified Communications, QoS, Unified Messaging, Video Conferencing, H.323, SIP, Contact Centers, Routing, Avaya, System Design, Systems Engineering, Technical Solution..., Avaya Aura, Avaya Communication..., Avaya IP Telephony, CS1K, Unified Presence, HD Video, H.264, Healthcare Information..., Hospitality Industry, Gigabit Ethernet, Session Border..., Data Network Design, VMware, Network Design, Telephony, IP, Sales Engineering, Switches, SIP Trunking, Network Engineering, Audio Conferencing, CTI, Frame Relay, IVR, Telecommunications

Education
Louisiana State University   1986 — 1989
Finance, Finance and Accounting

Experience
Fieldling Graduate University   January 2015 - Present
Middleton-House & Company   2001 - Present
Middleton-House & Company   2001 - Present
Keller Graduate School of Management  1994 - Present
Fielding Graduate University  2006 - 2014
BellSouth Business   May 1999 - April 2000
BellSouth Business Marketing   1997 - 1999
BellSouth  1994 - 1997

Skills
Change Management, Strategic Planning, Management Consulting, Human Side of Project..., Global Team..., Managing Diversity, Organizational Behavior, Leadership Behavior, Executive Coaching, Training and Development, Online Training, Online Asynchronous..., Online Synchronous..., Public Speaking, Project Management, Collaboration, Organizational..., E-Learning, Business Strategy, Personnel Management, Consulting, Project Planning, Coaching, Cross-functional Team..., Strategy, Management, Career Development, Performance Management, Workshop Facilitation, Analysis, Leadership Development, Staff Development, Career Counseling, Instructional Design, MBTI, Adult Education, Executive Development, Emotional Intelligence, Organizational Design, Training, Culture Change, Organizational..., Conflict Resolution, Management Development, Personal Development, 360 Feedback, Succession Planning, Resume Writing, Employee Training, Performance Improvement

Education
The University of Georgia
Ed.D., Interdisciplinary Degree

University of Alabama
MA, Counseling Psychology

Experience
Level 3 Communications  November 2014 - Present
tw telecom  October 2012 - Present
TW Telecom  December 2007 - October 2012
AT&T  March 2007 - December 2007
BellSouth Business   2002 - 2007
AT&T  2000 - 2002
Sprint  1995 - 2000
BellSouth Mobility  1985 - 1995

Skills
Sales Process, Leadership, Solution Selling, Managed Services, Sales, Contract Negotiation, Co-location, Telecommunications, Unified Communications, Customer Satisfaction, Project Management, Networking, Competitive Analysis, Sales Management, Direct Sales, Customer Retention, Product Development, MPLS, Budgets, Hosted Services, Private Line, Negotiation, Vendor Management, Sales Operations, Long Distance, SaaS, VoIP, Call Centers, Telephony, Recruiting, E-commerce, Salesforce.com, Account Management, Selling, SIP Trunking, Strategic Partnerships, Channel Partners, Metro Ethernet, Ethernet, T1, Voice & Data Convergence, Large Account Sales, Revenue Growth, Cloud Computing, Cold Calling, Customer Experience, Sales Presentations, PRI, CRM, IP

Education
University of Florida   1979 — 1983
Bachelor of Science, Journalism / Telecommunications

University of Florida College of Journalism and Communications   1979 — 1983
Bachelor's degree, Radio and Television Broadcasting Technology/Technician

Fletcher High School

Experience
Outdoor Lighting Perspectives of Kentucky   February 2013 - June 2013
Avalon  September 2010 - March 2013
AT&T  January 2007 - December 2009
ATT Systems  1973 - 2009
Parkinson Support Center of Kentucky   2000 - 2008
BellSouth Business   January 1973 - December 2006

Skills
Fundraising, Management, Leadership, Wireless, Managed Services, Sales, Strategic Planning, Microsoft Office, Telecommunications, Networking, Solution Selling, Account Management, Nonprofits, Direct Sales, Customer Service, Sales Management, Team Leadership, New Business Development, Public Speaking, Team Building, Selling, Sales Operations, Sales Process, Contract Negotiation, Cold Calling, Strategic Partnerships, Executive Management, Business Development

Education
University of Kentucky   1970 — 1973
BA, History & English Literature

University of Kentucky   1970 — 1972
Bachelor's degree, English Literature (British and Commonwealth)

Experience
AT&T Mobility  September 2011 - Present
AT&T Mobility  June 2008 - September 2011
BellSouth Telecommunications  May 2006 - May 2008
BellSouth Telecommunications  July 2003 - May 2006
BellSouth Business   April 2000 - July 2003
BellSouth Business   August 1999 - April 2000
BellSouth Business   February 1998 - August 1999
Firemans Fund Insurance Company  October 1996 - January 1998
Crum & Forster  April 1995 - October 1996
Cigna Property & Casualty  June 1993 - April 1995

Skills
Cross-functional Team..., Telecommunications, Call Center, Wireless, Customer Experience, Product Management, Vendor Management, Sales Management, Sales Operations, Product Marketing, Customer Satisfaction, Program Management, Process Improvement, Team Building, Account Management, Channel, Project Management, Team Leadership, Customer Retention, Strategic Planning, Sales Process, Marketing, Solution Selling, Sales, Competitive Analysis, Strategic Partnerships, Strategy, Mobile Devices, Call Centers

Education
University of South Florida   1988 — 1990
B.S., Management

St. Petersburg College   1986 — 1988
A.A., Business

Experience
GRASSROOTS, LLC   January 2004 - July 2015
BellSouth Business   January 1998 - January 2004
BellSouth Business   January 1995 - January 1998
MCI Telecommunications  January 1995 - January 1998
Frontier Communications  January 1993 - January 1995

Skills
Sales Operations, Management, Managed Services, Telecommunications, Cisco Technologies, Sales, New Business Development, Unified Communications, Leadership, VoIP, Sales Management, Solution Selling, Direct Sales, Marketing, Networking, Enterprise Software, Training, Wireless, Account Management

Education
University of Alabama
Bachelor's of Science

Experience
Custom Draperies   October 2001 - Present
BellSouth Business   January 2000 - May 2002
AT&T  November 1992 - December 1999

Education
University of North Florida   1990 — 1991
Business

Experience
Seminole County Fire and Rescue   2004 - Present
BellSouth Business   September 1992 - September 2001
BellSouth Advertising and Publishing Company  October 1983 - September 1992

Skills
Data Entry, Government, Databases, Payroll, Process Improvement, Public Safety, Invoicing, Fire Safety, Accounting, Telephone Skills, Customer Service, Emergency Management, Public Speaking, Research, Policy, Community Outreach, Supervisory Skills, Access, Training, System Administration, Administration

Education
Miami Dade College   1982 — 1983

south miami sr high

Experience
AT&T  June 2013 - Present
AT&T  January 2005 - May 2013
BellSouth Business   November 2002 - January 2005
BellSouth Corporation  August 2000 - November 2002
Key Sports Marketing   1996 - 1998

Skills
Government Business, E-Rate, Public Policy, K-12 Education, Sales Management, Customer Satisfaction, Cisco Technologies, Solution Selling, Telecommunications, Direct Sales, Managed Services, Strategic Partnerships, VoIP, Leadership, Business Development, Sales Process, Wireless, Management, Cloud Computing, Enterprise Software, WAN, Account Management, Telephony, Team Management, B2B, Unified Communications, Professional Services, Channel Partners, Call Centers, Training, Salesforce.com, SaaS, Team Building, Customer Retention, Data Center, Networking, CRM, Consulting, MPLS, Go-to-market Strategy

Education
Rollins College - Crummer Graduate School of Business   2008 — 2008
Certificate, Crummer Management Program

Pfeiffer University   1994 — 1997
MBA, Management

University of Florida   1987 — 1991
Bachelors of Science, Telecommunications

Experience
Beacham & Company, Realtors   August 2014 - Present
Harry Norman, Realtors  May 2002 - July 2014
BellSouth Business   1996 - 2000

Skills
Real Estate, First Time Home Buyers, Buyer Representation, Property, Residential Homes, Sales, Buyers, Condos, Marketing, Relocation, Rentals, Investment Properties, ABR, Negotiation, Investment Strategies, Real Estate Transactions, Existing Home Sales, Corporate Relocation, Relocation Buyers, Referrals, Townhomes, Contract Negotiation, Contract Management, Luxury, Luxury Brand Marketing, Strategic Thinking, Market Analysis, Online Marketing

Education
University of Alabama   1987 — 1991
B.S., Human Environmental Sciences

Nova

Nova

Nova

St. Thomas Aquinas High School

Experience
Self Employed  June 2002 - Present
BellSouth Business   1998 - May 2002
Our Lady of Lourdes Regional Medical Center  November 1995 - October 1997
Lafayette Parish School System  November 1985 - October 1995

Skills
Project Management, Sales Management, Bookkeeping, Client Billing, Computer Network..., Management, Inventory Management

Education
University of Louisiana at Lafayette   1977 — 1980
Bachelor of Applied Science (B.A.Sc.), Computer Science

Experience
AT&T  June 2012 - Present
AT&T  March 2007 - May 2012
BellSouth  1998 - 2006
BellSouth Business   1998 - 2006
BellSouth Business / AT&T   1998 - 2006

Education
University of Miami

Experience
The Hunger Project  May 2012 - Present
Concordia University, Irvine  August 2011 - March 2015
Crossroads, Inc  June 2012 - February 2013
The Bermuda Telephone Company   January 2009 - May 2010
AT&T  December 2006 - October 2007
BellSouth Business   September 2002 - April 2006
BellSouth  May 2000 - October 2002
BellSouth  1996 - 2000
Sprint  1994 - 1996

Skills
Nonprofits, Fundraising, Public Speaking, Major Gift Development, Annual Giving, Stewardship, Board Development, Sales Management, Strategy, Leadership, Strategic Planning, Leadership Development, Business Development, Sales Process, Training, Coaching, Marketing, Sales, Budgets, Advertising, Product Development, Executive Management, Team Leadership, Forecasting, Product Management

Education
Pepperdine University, The George L. Graziadio School of Business and Management   1984 — 1986
MBA

University of Southern California - Marshall School of Business   1979 — 1983
BS

Experience
www.ColoradoHealthLifeOptions.com   April 2009 - Present
Qwest Communications  April 2007 - June 2008
Advanced Public Safety dba Trimble Technology   2005 - 2007
Inter-Tel Technologies, Inc  2004 - 2005
BellSouth Business   May 1999 - December 2003
17th Judicial Courts   1992 - 1999

Skills
Health Insurance, New Business Development, Insurance, Sales, Critical Illness, Finance, CRM, Life Insurance, Sales Process, Telecommunications, Selling, Business Development, Cold Calling, Customer Retention, Accident, Sales Management, Solution Selling, Call Center, Account Management, Salesforce.com, Direct Sales, Fixed Annuities, Disability Insurance, Sales Operations, Term Life Insurance, Whole Life, Long-term Care, Call Centers, Universal Life, Long Term Care Insurance, Permanent Life Insurance, Licensed Life & Health..., Health Savings Accounts, Accident Insurance, Retirement Planning, Indexed Annuities, Group Insurance, Retirement, Key Person Insurance, Insurance Brokerage, Homeowners, Voluntary Employee..., Medicare

Education
John T. Hoggard High School   1978 — 1981
HS

University of North Carolina at Wilmington

Experience
Cosentino North America  February 2012 - February 2013
Independent Sales Agent  June 2007 - January 2012
Avaya  2006 - 2007
Flying Fotos Inc.   2004 - 2005
BellSouth Business   2001 - 2004
Sanrise INC.   2000 - 2001
NorthPoint Communications  1998 - 2000
Digital Equipment Corporation  1971 - 1998

Education
Southern New Hampshire University   1975 — 1985
BS, Marketing, Business

Ayer High School

Experience
Fleet Management Solutions  August 2011 - September 2013
DHS / TSA  February 2004 - May 2012
Mission Community Bank  February 2006 - April 2008
Heritage Oaks Bank  June 2005 - February 2006
BellSouth Business   April 1999 - October 1999
Vencor Corporation   March 1998 - April 1999
Bechtel  January 1992 - January 1998
BPR-Bechtel  July 1992 - July 1993

Skills
Voice Acting, Healthcare IT, IT Service Management, Public Speaking, Networking, Team Building, Microsoft Office, Negotiation, Hardware, Team Leadership, Program Management, Change Management, Fundraising, Strategic Planning, Data Analysis, Sales Management, Project Management, Leadership, Computer Hardware, Troubleshooting, Microsoft Word, Technical Support, Process Improvement, Coaching, Budgets, Public Relations, Windows, Telecommunications, Sales, Management, Social Media, PowerPoint, Research, Social Networking, Healthcare Information..., Account Management, Project Planning, Contract Negotiation, Integration, System Administration, New Business Development, Business Strategy, Microsoft Excel, Analysis, Recruiting, Servers, Training, Security, Business Development, Administration

Education
Sullivan University   1998 — 2000
MBA, Business

University of Southern California - Marshall School of Business   1980 — 1984
BS, Entrepreneurship

Experience
Amplifii  March 2014 - Present
Fiserv  July 2012 - February 2014
Movero  July 2008 - March 2012
MD&E Inc.   March 2006 - January 2008
BellSouth Business   February 2000 - February 2006
BellSouth Business   1999 - 2000
BellSouth Business   1998 - 1999
BellSouth  1996 - 1998
BellSouth  1993 - 1996
Southern Bell  1989 - 1993

Skills
Program Management, Strategic Planning, Telecommunications, Account Management, Project Management, Process Improvement, Managed Services, Contract Negotiation, Cross-functional Team..., Change Management, Business Strategy, Project Planning, Management, Financial..., Business Requirements, Application Support, Vendor Management, High Performance Teams, Manage Client..., Client Growth, Client Issue Resolution, Leadership, PMO, Business Process, Business Analysis, Training, Solution Selling, Customer Satisfaction, Team Leadership, CRM, Team Building, New Business Development, Strategy, Budgets, Product Development, Operations Management, Forecasting, E-commerce, Customer Retention, Salesforce.com, Product Management, Business Development, Mobile Devices, Sales Operations, Performance Management, Business Planning, Direct Sales, Competitive Analysis, Professional Services, SaaS

Education
North Carolina State University   1976 — 1980
BA, Chemistry

North Carolina State University   1976 — 1980
BA, Business Management

Experience
BellSouth Business Systems  2002 - Present
AT&T  October 1998 - Present
at&t  1998 - Present
AT&T (formerly BellSouth Business)   1998 - Present
BellSouth  2003 - 2007
BellSouth Business   2003 - 2006

Skills
Solution Selling, CRM, Telecommunications, Sales Operations, Account Management, Cold Calling, Sales, Managed Services, Direct Sales, Unified Communications

Education
Spring Hill College   1994 — 1998
Business, Management and Spanish Minor

Experience
AT&T  October 2007 - Present
EarthLink, Inc.   October 2006 - October 2007
BellSouth Business   August 1999 - May 2006

Education
University of Georgia - Terry College of Business   1987 — 1991

Experience
InterContinental Hotels Group  September 2011 - Present
AT&T  December 2006 - September 2011
BellSouth  2005 - 2006
BellSouth Business   1999 - 2002

Skills
Analytics, Omniture, WebTrends Analytics, Web Analytics, Account Management, Telecommunications, Product Management, Business Intelligence, Business Objects, SEM, Mobile Devices, Marketing Analytics, Segmentation, Business Analysis, Online Advertising, Salesforce.com, Cross-functional Team..., Customer Acquisition, Google Analytics, Vendor Management

Education
The University of Georgia   1992 — 1996
BS, Mathematics Education

Experience
AT&T  April 2013 - Present
Macys Systems and Technology  October 2010 - April 2013
Macys Systems and Technology  October 2010 - April 2013
AT&T Mobility  December 2008 - October 2010
AT&T Mobility  December 2008 - August 2009
Sun Microsystems  July 2008 - December 2008
AT&T  January 2008 - June 2008
BellSouth Business   June 2005 - December 2007
Intel Corporation  January 2004 - June 2005
Dell  2000 - 2001

Skills
Teradata, ETL, Data Warehousing, Informatica, Erwin, Microstrategy, Oracle, Unix, Unix Shell Scripting, Data Warehouse..., Data Modeling, Data Integration, Business Objects, Business Intelligence, SDLC, PL/SQL, Master Data Management, Solution Architecture, OLAP, OBIEE, SQL Tuning, Data Architecture, Performance Tuning, Databases, DB2, Database Design, SSIS, Netezza, MicroStrategy, Requirements Analysis

Education
Portland State University
M.S

University of Mumbai
B.E

Experience
Avaya  November 2007 - Present
Interact Public Safety systems  July 2002 - November 2007
BellSouth Business   March 1996 - August 2002
BellSouth  1996 - 2002
University of North Carolina at Chapel HIll  1993 - 1996
State of North Carolina  May 1984 - November 1990

Education
North Carolina State University   1971 — 1973
BA, History-Minor in Ed and Soc Sc

Experience
OneSource Building Technologies  Vice PresidentOneSource
ABM Industries  2002 - Present
ABM Janitorial Services  2002 - Present
BellSouth Business   1979 - 2003

Education
University of New Orleans   1974 — 1978

Experience
AT&T  June 2013 - Present
AT&T  August 2009 - June 2013
BellSouth Business   2000 - 2009

Skills
MPLS, Wireless, Computer Network..., IP, Telecommunications, Troubleshooting, VoIP, Network Design, Frame Relay, Cisco Technologies, Ethernet, Switches, BGP, Data Center, DSL, WAN, ATM networks, OSPF

Education
Southern Polytechnic State University   1993 — 1998

Experience
Venture Group  April 2007 - Present
dmack lifestyle and fitness   2009 - Present
Zumba Fitness Independent Instructor   2009 - 2015
Voyss Solutions  August 2006 - May 2007
BellSouth Business   May 2000 - July 2005
BellSouth Business   October 2003 - July 2004

Skills
Telecommunications, Long Distance, Private Line, Call Center, Co-location, Direct Sales, SIP Trunking, Managed Services, T1, Sales Process, Unified Communications, MPLS, Account Management, VoIP, Telephony, Solution Selling, Wireless, Strategic Partnerships, Hosted Services, Call Centers, Data Center, Metro Ethernet, SIP, Internet Services, IP, Sales Operations, Cloud Computing, Selling, Customer Retention, Broadband, Ethernet, Channel Partners, Sales

Education
University of North Carolina at Wilmington   1993 — 1996
BS, Marketing

East Mecklenburg High School   1990 — 1993

Experience
McKesson Corporation  November 2001 - Present
Per-Se Technologies (acquired by McKesson in 2007)   November 2001 - 2007
SunTrust Bank  2000 - 2001
BellSouth Business   1998 - 2000
Inacom Information Systems  1993 - 1998
Digital Equipment Corporation  1985 - 1993

Skills
M&A experience, Cross-functional Team..., Process Improvement, PMP, Project Management, ITIL, PMO, Vendor Management, Integration, Business Process..., Program Management, Requirements Analysis, Information Technology, Leadership, Telecommunications, Management, Data Center, SDLC, Security, IT Management, IT Strategy, Project Portfolio..., SharePoint, Software Project..., Software Documentation, Business Intelligence, Business Process

Education
The University of Georgia

Experience
ATT Systems  September 2010 - Present
AT&T  September 2008 - September 2010
BellSouth  2006 - 2007
BellSouth Business   2000 - 2006
MCI / Worldcom  1996 - 2000
MCI  1992 - 1996
MCI  1988 - 1992

Skills
Telecommunications, Solution Selling, Account Management, Cloud Computing, Direct Sales, Unified Communications, Wireless, VoIP, Managed Services, Data Center, Management, Call Centers, Recruiting, Product Marketing, Sales Operations, Selling, Networking, Professional Services, Strategy, CRM, Outsourcing, Security, Leadership, Sales, Sales Management, Channel Partners, Customer Satisfaction, Business Intelligence, Vendor Management, SaaS, Cold Calling, Strategic Partnerships, Salesforce.com, Sales Process, Business Strategy, Go-to-market Strategy, Enterprise Software

Education
University of Mississippi - School of Business Administration   1980 — 1984
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Experience
AT&T  2010 - Present
AT&T  January 2007 - March 2010
BellSouth Business   January 2003 - March 2007
BellSouth  2003 - 2007
BellSouth Business   January 1990 - January 2003

Skills
Managed Services, Solution Selling, MPLS, Telecommunications, VoIP, Managed Hosting and..., Information Technology, Integration, Cloud Computing, Wireless, Co-location, Management, Data Center, Networking, Program Management, Consulting, IP, SaaS, Professional Services, Team Management, Telephony, Unified Communications, Direct Sales, Ethernet

Education
University of Kentucky   1980 — 1984
BS, Business/Finance

St. Martin's Episcopal School   1967 — 1980

Experience
Vassar College  August 2006 - Present
Marist College  October 2001 - August 2006
BellSouth Business   1996 - August 2001

Skills
Linux, Mac OS X, Network Administration, System Administration, Troubleshooting, Computer Hardware, Network Engineering, Network Security, OS X, Windows, Cisco IOS, Perl, Windows Server, Active Directory

Education
Southeastern Louisiana University   1993 — 1995
MBA, Business

Southeastern Louisiana University   1988 — 1993
BS, Industrial Technology

Experience
AT&T  November 2012 - Present
AT&T  November 2011 - November 2012
AT&T  December 2008 - December 2011
AT&T  February 2007 - December 2008
Bellouth Telecommunications   August 2006 - February 2007
BellSouth Business   January 2005 - August 2006
BellSouth Business   February 2003 - January 2005
CenturyLink  February 2002 - February 2003
BellSouth Business   June 2000 - January 2002

Skills
Credit Strategy, Vendor Management, Credit Risk, Financial Analysis, Credit Analysis, Financial Reporting, Compliance, Credit Scoring, Credit Management, Market Analysis, Sales Management, Sales Operations, Sales, Sales Process, Direct Sales, Product Marketing, Account Management, Channel Partners, Marketing Communications, Product Management, Marketing Management, Marketing Strategy, New Business Development, SaaS, Telecommunications, Solution Selling, Unified Communications, Wireless, Managed Services

Education
The University of Tennessee at Chattanooga
Bachelor of Science (BS), Business Management

Chattanooga State
Associate of Arts and Sciences (A.A.S.), Electricity/Electronics

Experience
ComRes Telecommunciations   May 2013 - Present
Independent Telecommunications Professional   April 2012 - Present
Century Link  March 2011 - March 2012
PAETEC  April 2010 - March 2011
NuVox  January 2007 - January 2010
ComRes   January 2005 - January 2007
TelCove/Adelphia Business Solutions   2000 - 2005
BellSouth Business   February 1992 - January 2000
AT&T  1987 - 1991

Skills
Telecommunications, MPLS, Sales Management, Billing, VoIP, Customer Retention, Customer Oriented, Business Development, Salesforce.com, Account Management, Channel Management, Invoicing, Channel Partners, Sales Process, Call Center, Channel, Call Centers, Co-location, Cloud Computing, Networking, Management, Telephony, Managed Services, Troubleshooting, Unified Communications, Structured Cabling, Pre-sales, Wireless, Ethernet, Sales, Solution Selling, WAN, Broadband, SIP, Strategy, Direct Sales, Cold Calling, Data Center, SIP Trunking, Avaya, Professional Services, Network Design, Optical Fiber, Security, SaaS, T1, Internet Services, Mobile Devices, Cisco Technologies, LAN-WAN

Education
The Ohio State University   1977 — 1981
Bachelor of Science, Accounting

Experience
J Meiman Repair and Remodeling Services, LLC   May 2010 - Present
Innovative Technology Solutions  2009 - January 2011
BellSouth Business   April 1985 - March 2008
monroe systems for Business  1978 - 1985

Skills
Leadership, Project Management, IT Management, Energy, Program Management, Start-ups, Operations Management, Marketing, Sales Management

Education
University of Louisville   1975 — 1978
BS Commerce, Marketing

St. Xavier High School   1970 — 1974

Experience
HP Enterprise Services  March 2012 - Present
HP Enterprise Services  August 2008 - March 2012
Electronic Data Systems  January 2006 - October 2008
Electronic Data Systems  May 2005 - December 2005
Electronic Data Systems  June 2002 - April 2005
BellSouth Business   2000 - 2002

Education
University of Virginia   1996 — 1999
BA

The Catholic University of America   1995 — 1996

Experience
NorthWest Florida Training Academy   November 1990 - Present
Comfort Institute   January 2006 - June 2009
BellSouth Business   May 1999 - March 2002
Drawing Men to Christ Video Ministry   1982 - 1988

Skills
Project Planning, Weapons, Microsoft Excel, Military, Project Management, Enforcement, Leadership, Training, Operations Management, Emergency Management, Marketing, Vendor Management, Fundraising, Security, Small Business, Sales, Public Speaking, Strategic Planning, Budgets, Team Building, Firearms, Customer Service, Coaching, Program Management, Management, Leadership Development, Customer Satisfaction

Education
Bellsouth University   1999 — 2000
Management, and employee Reloations with Union and Non Union workers, 4.0

Pensacola Junior College   1978 — 1979
Communications

W.J. Woodham   1967 — 1970
Diploma

Experience
AT&T  January 2007 - December 2008
BellSouth Business   May 1997 - January 2007

Skills
VoIP, Wireless, Telecommunications, Managed Services, Unified Communications, IP, MPLS, Telephony

Education
University of North Carolina at Asheville   1990 — 1993
BS, Computer Science - Information Systems

Experience
AT&T  April 2014 - Present
AT&T  October 2009 - December 2013
BellSouth  November 2007 - October 2009
BellSouth Business   1998 - October 2009
BellSouth Telecommunications  1998 - 2007

Skills
Account Management, Sales Support, Consultative Selling, Wireless, Telecommunications, IP, Disaster Recovery, Solution Selling, Managed Services, VoIP, Sales, Direct Sales, Selling, Networking, Telephony, Unified Communications, SaaS, Data Center, Customer Satisfaction, Sales Operations, MPLS, Co-location, Sales Process, Network Design, Cloud Computing, SIP Trunking, Professional Services, Channel Partners, WAN, PRI, Call Centers

Education
Middle Tennessee State University   1985 — 1987
Marketing

The University of New Mexico - Robert O. Anderson School of Management   1984 — 1985

Experience
Duval County Public Schools  March 2011 - Present
Comcast - Jacksonville, FL   March 2009 - March 2011
AT&T  July 2001 - December 2008
Bell Labs Lucent Technologies  August 2000 - November 2001
BellSouth Business   January 1998 - August 2000
BellSouth Business   January 1989 - January 1998
BellSouth Business   January 1989 - January 1998

Skills
Telecommunications, VoIP, Ethernet, MPLS, Cisco Technologies, Data Center, Unified Communications, Wireless, Telephony, Managed Services, Disaster Recovery, WAN, Cloud Computing, Networking, Troubleshooting, Integration, IP, Network Design, Switches, LAN-WAN

Education
University of North Florida   1982 — 1985
Bachelor of Technology, Technology

Experience
Valencia College  1991 - Present
AT&T  1979 - 2008
BellSouth Business   1983 - 1986

Skills
Coaching, Customer Service, Instructional Design, Team Building, Customer Satisfaction, Training, Microsoft Office, Leadership, Staff Development, Public Speaking, Blended Learning, Call Center, Marketing, Telecommunications, CRM

Education
Trevecca Nazarene University
Bachelor's degree, Communication and Media Studies

Western Kentucky University
Masters, Communications, Public Rhetoric

Experience
Comcast  January 2012 - Present
Regions Bank  March 2003 - January 2012
BellSouth Business   October 1998 - March 2003
Comdata  October 1996 - October 1998

Skills
New Business Development, Team Building, Direct Sales, Banking, Telecommunications, Sales, Networking, Account Management, Management, Leadership, Project Management, Budgets, Microsoft Office, Business Development, Process Improvement, Sales Management, Call Centers, Salesforce.com, Enterprise Software, Consulting, Sales Process, B2B, Cold Calling, Selling, CRM, Sales Operations, Customer Retention

Education
Tennessee State University   1992 — 1996
Bachelors of Science, Political Science

Middle Tennessee State University   1990 — 1993

Father Ryan High School   1986 — 1990
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

St Vincent De Paul

Experience
CenturyLink  July 2012 - Present
The Bernson Group, LLC   January 2010 - July 2012
Verizon Business  February 2007 - June 2009
BellSouth Business   January 2000 - February 2007
BellSouth Business   October 1998 - December 2000
BellSouth Business   June 1997 - August 1998
BellSouth Business   March 1997 - June 1997
BellSouth Business   March 1996 - March 1997

Skills
Relationship Management, Telco, Budgets, Outsourcing, Mobile Technology, Leadership, Selling, Account Management, Management, Enterprise Software, Telecommunications, Solution Selling, Sales Operations, B2B, Sales, Sales Management, Team Leadership, Start-ups, Contract Negotiation, Cloud Computing, Managed Services, SaaS

Education
Mercer University - Stetson School of Business and Economics   1977 — 1981

Karrass Negotiating / Dale Carnegie

Experience
CGI  June 2015 - Present
MD&E CLARITY  November 2002 - April 2015
BellSouth Bussiness   July 1999 - October 2002
BellSouth Business   June 1998 - July 1999
BellSouth Telecommunications  September 1996 - June 1998
BellSouth Telecommunications  May 1995 - September 1996
BellSouth Business   January 1993 - May 1995

Skills
Analysis, Management, Training, Business Analysis, Visio, Leadership, Business Process, Sales, Marketing, Data Analysis, Telecommunications, Account Management, Process Improvement, Vendor Management, Cross-functional Team..., Project Management, Program Management

Education
University of North Alabama   1969 — 1970
Elementary Education and Teaching

Northeast Mississippi Community College   1968 — 1969
Data Processing

Experience
AT&T  July 1977 - March 2007
BellSouth Business   1999 - 2007

Skills
Direct Sales, Wireless, Sales, Telecommunications, Unified Communications, Managed Services, Account Management, Solution Selling, MPLS, SIP Trunking, Ethernet, VoIP, Sales Management, IP

Education
University of North Carolina at Greensboro   1973 — 1975
Masters, Mathematics, Education

University of Delaware   1970 — 1972
Bachelors, Mathematics, Education

University of Vermont   1968 — 1970
Mathematics, Education