Experience
Mercedes-Benz Financial Services USA LLC  June 2015 - Present
Exeter Finance Corp   October 2014 - June 2015
The CMI Group, Inc.   December 2011 - October 2014

Skills
Microsoft Word, Microsoft Excel, Outlook, Access, Customer Satisfaction, Accounts Receivable, Training, Salesforce.com, Process Improvement, Data Entry, Customer Service, Analysis, Call Centers, Microsoft Office, Leadership, Team Building, Management

Education
Morehouse College   2002 — 2006
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Morehouse College   2002 — 2006
BA, Business, Management, Marketing, and Related Support Services

Experience
Exeter Finance Corp   July 2013 - Present
Lennox International  October 2008 - June 2013
General Electric  June 1995 - October 2008
Eli Lilly and Company  June 1991 - August 1993

Education
The Ohio State University   1993 — 1995
Masters, Human Resources

University of Notre Dame   1988 — 1991
BS, Information Systems

Experience
Ally Financial Inc.  August 2015 - Present
Exeter Finance Corp   November 2011 - May 2015
Pen Air Federal Credit Union  November 2009 - November 2011
Navy Federal Credit Union  April 2009 - November 2009
GM Americredit Financial Services   November 2003 - January 2009
Whitney National Bank now Hancock Bank   April 1999 - November 2003

Skills
Customer Service, Management, Sales, Leadership, Sales Management, Process Improvement, Credit, Accounting, Call Centers

Education
University of West Florida   1998 — 2001
Bachelor's Degree, Social Sciences

Pensacola State College   1990 — 1993
Associate's Degree, General Studies

Experience
More Cabbage   April 2014 - January 2015
Exeter Finance Corp   May 2013 - April 2014
DFW Housing Partners   January 2013 - May 2013
Akiba Academy of Dallas  January 2012 - September 2012
Siemens PLM Software  January 2011 - September 2011
Global Crossroad   April 2010 - October 2010

Skills
Marketing Strategy, Strategic Planning, New Business Development, Project Management, Marketing Communications, Sales Management, Business Strategy, Microsoft Office, Marketing Management, Business Development, Public Relations, Advertising, Adobe Creative Suite, Event Planning, Social Media Marketing, Media Relations, Digital Marketing, SEO, Social Media, Marketing, Strategic Communications, Press Releases, Email Marketing, Newsletters, Internal Communications, Sales, Online Marketing, Interactive Marketing, Brand Awareness, CRM, Online Advertising, Market Research, Integrated Marketing, Corporate Communications, Social Networking, Lead Generation

Education
The University of Texas at Arlington   2005 — 2009
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication

North Lake College
Associate of Science (A.S.), Science

Experience
Social Factor  January 2015 - Present
FanReact   September 2014 - June 2015
Exeter Finance Corp   June 2013 - August 2013
Exeter Finance Corp   May 2011 - August 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Windows, Team Leadership, Time Management, Event Planning, Marketing, Leadership

Education
Texas A&M University   2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Key Cadillac Inc.   December 2014 - Present
Exeter Finance Corp   January 2014 - October 2014
US Federal Credit Union  April 2012 - January 2014
eDealer Finance LLC   June 2011 - June 2012
U.S. Bank   April 2008 - June 2011
Denny Hecker Automotive   June 2007 - December 2007
Pettipiece & Associates   August 2006 - June 2007
Wells Fargo Auto Finance  December 2002 - August 2006
Mortgage One & Finance   August 2002 - December 2002
Northwest Airlines FCU   April 2002 - August 2002

Skills
Loans, Banking, Budgets, Cash Flow, Underwriting, Finance, Time Management, Customer Service, Sales, Project Management, Insurance, Forecasting, Financial Planners, Credit Scoring, Tax, CRM, Small Business Lending, Credit, Consumer Lending, Mortgage Lending, Analysis, Management, Loan Origination, Credit Analysis

Education
University of Phoenix   2008 — 2009
MBA, Business Administration

Minnesota State University, Mankato   1991 — 1995
BS, Finance

Experience
Sierra Auto Finance LLC  November 2013 - January 2015
Bonfire Capital Group, LLC  October 2012 - November 2013
Exeter Finance Corp   August 2010 - October 2012

Skills
Finance, Financial Services, Accounting, Underwriting, Banking, Microsoft Office, Credit, Financial Analysis, Due Diligence, Funding, Internal Audit, Training, IT Solutions, Leadership, Lien Perfecting, Team Leadership, Loan Origination, Loan Servicing, IT Operations, Policy, Compliance, Credit Risk, Customer Service, Loans, Credit Analysis

Education
The University of Texas at Arlington   2009 — 2012
Bachelor of Business Administration (BBA), Finance, General

Tarrant County College   2007 — 2008
Associate's degree, Business Administration and Management, General

Experience
Exeter Finance Corp   April 2014 - Present
Capital One Auto Finance  July 2011 - April 2014
Texas A&M University   August 2009 - May 2011

Skills
Data Analysis, Process Improvement, Analysis, Financial Analysis, Risk Management, Microsoft Excel, Business Analysis, Access, Visio, Credit, Finance, Leadership, Microsoft Office

Education
Texas A&M University
Bachelor of Science (BS), Mathematics

Experience
SaddleBrooke One   August 2015 - Present
Exeter Finance Corp   June 2012 - April 2015
Ellucian (formerly SunGard Higher Education)   2005 - 2012
Convergys Corporation  1997 - 2005

Skills
Employee Relations, Recruiting, Talent Management, Management, HRIS, Employee Benefits, Performance Management, Applicant Tracking..., Human Resources, Program Management, Call Centers, Personnel Management, Disaster Recovery, Hiring, Talent Acquisition, Employee Engagement, Onboarding, Benefits Administration, Organizational..., Workforce Planning, Deferred Compensation, College Recruiting, PeopleSoft, Leadership Development

Education
Texas Tech University   1988 — 1992
Bachelor of Arts, Latin America Area Studies

Experience
C and F Finance   April 2014 - Present
Exeter Finance Corp   March 2013 - April 2014
GM Financial  March 2002 - March 2013

Skills
Credit, Relationship Management, Credit Analysis, Portfolio Management, Loans, Finance, Underwriting, Consumer Lending, Commercial Lending, Financial Services, Credit Risk, Banking, Loan Origination, Sales, Mortgage Lending, Funding

Education
The University of Akron   1989 — 1993

Experience
State Farm  June 2013 - Present
Exeter Finance Corp   2013 - July 2013
Westlake Financial Services  October 2011 - December 2012
Credit Acceptance  September 2010 - October 2011
Bank of America  February 2008 - September 2010
Fireside Bank  June 2006 - February 2008
Peterson Automotive Group   May 2004 - June 2006
JM&A Group, Inc.   April 2002 - May 2004

Skills
Excel, PowerPoint, Sales Management, Team Building, Credit Analysis, New Business Development, B2B, Relationship Management, Team Leadership, Automotive, Finance, CRM, Banking, Negotiation, Sales Operations, Salesforce.com, Property & Casualty..., Sales Presentations, Life and Health..., Marketing, Mortgage Lending, Financial Services, Strategy, Competitive Analysis, Management, Variable Annuities, Selling, Business Development, Risk Management, Process Improvement, Sales, Credit, Car Loans, Commercial Insurance, Leadership, Life Insurance, Residential Mortgages, Term Life Insurance, Whole Life, Microsoft Excel

Education
University of South Florida   1994 — 1995
Master of Arts, Mathematics Education/Business Administration, 3.97

Saint Leo University   1978 — 1981
Bachelor of Arts (B.A.), Education/Finance, 3.97

Experience
TD Auto Finance  November 2011 - Present
Skopos Financial  February 2014 - May 2014
Exeter Finance Corp   September 2013 - February 2014
The Jean Bar   December 2009 - August 2011
Pinnacle Brokerage Firm/ Family Heritage   November 2008 - February 2010
HSBC  October 2000 - October 2008

Skills
Consultative Selling, Sales Management, Insurance, Coaching, Account Management, Operations Management, Team Building, Selling, Customer Service, Negotiation, Sales, Customer Satisfaction, Training, Credit, Sales Process, Finance, Forecasting, Marketing Strategy, B2B, Profit, Customer Retention, Vehicles, Automotive, Marketing, Business Planning, New Business Development, Sales Operations, Cold Calling, Management, Pricing

Education
Texas State University   1989 — 1993
BBA, Accounting

Experience
GM Financial  September 2014 - Present
Exeter Finance Corp   June 2012 - February 2014
JPMorgan Chase  February 2009 - June 2012
JPMorgan Chase  June 2004 - February 2009
J.P. Morgan   June 2002 - May 2004

Skills
Credit, Loans, Equities, Derivatives, Process Improvement, Risk Management, Business Analysis, Software Documentation, Visio, Project Management, SDLC, Finance, Access, Requirements Gathering, Outlook, Change Management, Document Management, Microsoft Excel, Leadership, Quality Assurance, Sales, Team Building, Customer Satisfaction, Customer Service, Negotiation, Sales Management, Management, Training, Account Management, Profit, Operations Management, Banking, Customer Retention, New Business Development, Call Centers, Portfolio Management, Commercial Lending, Consumer Lending, Loss Mitigation, Underwriting, Loan Origination, Business Planning, CRM, Relationship Management, Positive Personality, Financial Services, Credit Analysis, Financial Analysis, Liaison, Strategic Planning

Education
Molloy College   1999 — 2002
BS, BUSINESS MANAGEMENT

Experience
Sierra Auto Finance  September 2015 - Present
Exeter Finance Corp   April 2013 - April 2015
Chase Auto Finance  August 2007 - January 2011

Skills
Achieving Measurable..., Following Up, Market Knowledge, Relationship Building, Personnel Management, Personalization, Financial Analysis, Account Management, Customer Relations, Operations Management, Supervisory Skills, Automotive, Customer Service, Credit, Management, Customer Retention, New Business Development, Sales Operations, Sales Process, Team Building, Negotiation, Forecasting, Sales Management, Customer Satisfaction

Education
Southern Illinois University, Carbondale

Experience
Gateway One Lending & Finance  May 2014 - Present
Exeter Finance Corp   June 2011 - May 2014
Bank of New England  2007 - 2011
Wallboard Supply Company   2005 - 2007
Citizens Bank  2002 - 2005

Skills
Banking, Credit, Leadership, Loans, Finance, Accounting, Analysis, Customer Service, Financial Analysis, Risk Management, Credit Analysis, Consumer Lending, Mortgage Lending, Relationship Management, Underwriting

Education
Southern New Hampshire University

Experience
Nestlé Waters North America  August 2015 - Present
FleetPride  October 2014 - August 2015
Exeter Finance Corp   February 2013 - October 2014
Nationstar Mortgage  January 2012 - February 2013
Sherwin-Williams Paints  May 2010 - January 2012
Texas A&M University  June 2008 - May 2010

Skills
Recruiting, Human Resources, Employee Relations, HRIS, Cold Calling, Customer Service, Performance Management, Time Management, Training, Coaching, Leadership, Outlook, Sales, Management, CRM, Onboarding, Microsoft Office

Education
Texas A&M University   2006 — 2010
Bachelor of Science, Human Resource Development

Polytechnic High School   2002 — 2006

Experience
Foursight Capital LLC   June 2015 - Present
Exeter Finance Corp   May 2010 - May 2015
Assurant Solutions  January 2009 - March 2010
Americredit  January 2004 - January 2009

Skills
Credit, Operations Management, Customer Satisfaction, Relationship Management, Sales Management, Credit Risk, Consumer Lending, Customer Service, Banking, Sales Process, Team Building, Sales, Customer Retention, Management, New Business Development, Negotiation

Education
Southeast Missouri State University   1988 — 1992
Bachelor of Science (BS), Mass Communication/Media Studies, A

Experience
Wells Fargo  June 2015 - Present
Exeter Finance Corp   June 2012 - March 2015

Skills
Customer Service, Credit, Team Building, Management, Sales, Process Improvement, Customer Retention

Education
Minnesota School of Business   2010 — 2013
Associate Degree, Paralegal

Experience
Sierra Auto Finance  September 2014 - Present
Exeter Finance Corp   July 2011 - April 2014
Exeter Finance Corp   2012 - 2013
ACE Cash Express  June 2009 - August 2010
Citi  2002 - 2009

Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Accounts Receivable, Loans, Risk Management, Finance, Financial Analysis, Call Centers, Credit Risk

Education
University of Phoenix   2012 — 2016
Bachelor of Arts (BA), Accounting

PCI Health Training Center   2002 — 2003
Medical/Clinical Assistant

Experience
Westlake Financial Services  July 2013 - Present
Exeter Finance Corp   February 2013 - July 2013
OmniAmerican Bank  June 2003 - January 2013
TranSouth Financial  March 2000 - August 2002

Skills
Consumer Lending, Loans, Banking, Risk Management, Credit, Loan Servicing, Loss Mitigation, Team Building, Training, Coaching, Internal Audit, Budgets, Call Centers, Credit Analysis, Auditing, Marketing, Commercial Lending, Credit Risk, Payments, Process Improvement, Finance, Financial Services, Management, Underwriting, Negotiation, Accounting, Mortgage Lending, Commercial Banking, Portfolio Management

Education
Texas Wesleyan University   2007 — 2010
Masters, Business Management

Texas Wesleyan University
Bachelor of Business Administration (BBA), Marketing

Experience
BBVA Compass  March 2014 - Present
BBVA Compass  July 2013 - February 2014
Exeter Finance Corp   July 2011 - July 2013
Chase  April 1994 - September 2010
Chase  July 1998 - December 1999
Bank One  April 1994 - June 1998
General Motors  August 1987 - April 1994
General Motors  May 1984 - August 1986

Skills
Salesforce.com, Microsoft Office, Outlook, Underwriting, Compliance, Business Analysis, Automotive, Consumer Lending, Manufacturing, Credit Risk, Financial Planning, Auctions, Loans, Accounts Receivable, Portfolio Management, Leasing, New Business Development, Client Relationship..., Consultative Selling, Fair Debt Collection..., Lending Regulation B,..., Fair Lending, USA PATRIOT Act, Management, Leadership, Sales, Business Development, CRM, Sales Management, Strategic Financial..., Selling, Fairs, FDCPA, Finance, Credit

Education
University of South Carolina - The Moore School of Business   1982 — 1987
Bachelor of Science, Business, Management Science

Nova Southeastern University   1998 — 1999
Certification, Financial Planning

Experience
Automobile Acceptance Corporation  June 2014 - Present
Exeter Finance Corp   July 2012 - June 2014
Auto Finance  December 2010 - June 2012
Dominion Enterprises  April 2009 - December 2010
Trader Media  September 2008 - April 2009
2006-2008Keffer Mitsubishi/Buick-Pontiac   January 2006 - September 2008
FSB Financial   January 2005 - January 2006
Nicholas Financial Inc  January 2004 - January 2005
Westlake Financial Service   November 2001 - January 2004
Manheim's Statesville Auto Auction   January 1999 - November 2001

Skills
Automotive, Credit, Subprime, Sales Management, Outside Sales, Sales, Customer Retention, Account Management, Sales Process, New Business Development, Team Building, B2B, Profit, Cold Calling, Finance, Customer Service, Lead Generation, Marketing, Negotiation, Customer Satisfaction, Underwriting, Automobile, Retail, Salesforce.com, Vehicles, Training, Management

Education
National Institute of Technology   1990 — 1992
Certification, Electronic Engineering

The University of Akron   1979 — 1983
Assoc, Criminal Justice- Business Management

Experience
AmerisourceBergen  October 2014 - Present
Exeter Finance Corp   February 2012 - October 2014
Time Warner Cable  February 2002 - February 2012
i2 Technologies  2001 - 2002
Acclivus Corporation  February 1992 - June 2001

Skills
Microsoft Excel, Customer Service, Vendor Management, Call Center, Process Improvement, Leadership, Administrative..., Customer Retention, Sales Management, Call Centers, Management, Customer Satisfaction, Employee Relations, Sales, Strategic Planning, Human Resources, Executive Management, Team Building, Team Leadership, Training, Administrative...

Education
Millikin University

Experience
Neiman Marcus  August 2015 - Present
Neiman Marcus  March 2014 - Present
A&Hooper Co.   December 2012 - January 2014
Nordstrom  June 2013 - August 2013
Exeter Finance Corp   August 2012 - November 2012
Exeter Finance Corp   May 2012 - August 2012
Hollister Co.  April 2008 - April 2009

Skills
Management, Marketing, Leadership, Finance, Sales, Merchandising, Visual Merchandising, Fashion, Accounting, Microsoft Excel, Time Management, Retail, Teamwork, Social Media, Customer Service, PowerPoint

Education
Texas Christian University   2011 — 2013
Bachelor of Science (BS), Fashion Merchandising

University of Arkansas at Fayetteville   2010 — 2011

Experience
Exeter Finance Corp.  March 2012 - Present
Integrity Auto Finance Corp   March 2011 - April 2011
Lydia Cladek, Inc   August 2009 - February 2011
Lydia Cladek, Inc   March 2007 - July 2009
Lydia Cladek, Inc   June 2006 - February 2007
ARS National, Inc.   June 2004 - June 2006
GM Financial/AmeriCredit  August 2002 - April 2004
GM Financial/AmeriCredit  November 1999 - July 2002

Skills
Customer Service, Problem Solving, Excel, Data Entry, Word, Payments, Portfolio Management, Call Center, Compliance, Policy, Profitability, Negotiation, Forecasting, Inventory Management, Analysis, Process Improvement, Hiring, Accounts Receivable, Metrics, Account Management, Coaching, Team Building, Skip Tracing, Training, Recruiting, Human Resources, Call Centers, Microsoft Word, Credit Risk, Profit, Microsoft Excel, Software Documentation, Financial Risk, Risk Management

Education
Texas A&M University
Bachelor of Science, Industrial Engineering

Experience
Exeter Finance Corp   July 2014 - Present
Benchmark Senior Living  September 2013 - July 2014
New Hampshire Catholic Charities Trinity Home Care   August 2011 - September 2013
Benchmark Assisted Living  May 2010 - August 2011
AmeriCredit  August 2001 - January 2008

Skills
Strategic Planning, Elder Care, Public Speaking, Fundraising, Customer Service, Microsoft Office, Team Leadership, Strategic Leadership, Operational Streamlining, Operations Management, Sales Operations, New Hire Orientations, Operational Planning, Sales, Sales Management, Sales Process, Budget Monitoring, Employee Relations, Employee Engagement, Employee Management, Employee Training, Senior Services, Assisted Living, Home Care, Marketing Strategy, Marketing Management, Relationship Marketing, Business Relationship..., Building Strong..., Client Development, Customer Satisfaction, Customer Experience, Customer Retention, Customer Engagement, Change Management, Program Management, Hiring Employees, Job Evaluation, Employee Evaluation, Policy Writing, Policy Analysis, Procedure Development, Procedure Review, Social Services, Healthcare, Training, Leadership Development, Program Development, Volunteer Management, Community Outreach

Education
Southern New Hampshire University   2008 — 2010
Masters Organizational Leadership, Organizational Leadership

Southern New Hampshire University   2008 — 2009
Global MBA, Business Administration

Experience
Gateway One Lending & Finance  April 2015 - Present
Exeter Finance Corp   February 2012 - April 2015
Capital One Auto Finance  June 2011 - January 2012
DealerCentric   August 2009 - June 2011
Graypoint Auto Finance  May 2007 - June 2008
Onyx Acceptance Corporation / Capital One Auto Finance   April 1994 - May 2007

Skills
Account Management, Customer Service, B2B, Change Management, Credit, Credit Analysis, Loans, Underwriting, Consumer Lending, Finance, Banking, Relationship Management, Sales Management, Credit Risk, Negotiation, New Business Development, Strategic Planning, Profit, Team Building, Sales, Business Development, Customer Retention, Leadership, Automotive, Mergers & Acquisitions, CRM, Sales Process, Management, Customer Satisfaction

Education
Orange Coast College   1995 — 1996
Accounting/Finance

Appleton West   1988 — 1991

Experience
Consultant  January 2015 - June 2015
Exeter Finance Corp   September 2006 - December 2014
AmeriCredit  November 2005 - August 2006
Drive Financial  August 2004 - November 2005
AmeriCredit  October 1998 - August 2004
Texas-New Mexico Power (TNMP)   October 1997 - October 1998
Longhorn Council   September 1996 - October 1997

Skills
Portfolio Management, Credit Analysis, Credit, Finance, Financial Services, Risk Management, Credit Risk, Underwriting, Operations Management, Process Improvement, Financial Risk, Leadership, Financial Analysis, Relationship Management, Forecasting, Business Analysis, Financial Reporting, Financial Modeling, Microsoft Excel

Education
Texas Christian University   1999 — 2002
MBA, Finance

Texas Wesleyan University   1992 — 1996
BBA, Marketing

Experience
Allstate  May 2014 - Present
Exeter Finance Corp.  September 2013 - May 2014
Luxottica Retail Group   August 2012 - September 2013
Brown Shoe Company  January 2011 - January 2012
Bakers Footwear Group  January 2010 - January 2011
RCCG Household of Faith   January 2006 - January 2009

Skills
•Recognized for..., •Received..., Store Management, Retail, Fashion, Visual Merchandising, Merchandising, Styling, Store Operations, Driving Results, Trend Forecasting, Sales, Textiles, Associate Development, Time Management, Clienteling, Customer Service, Loss Prevention, Retail Sales, Apparel, Inventory Control, Footwear, New Store Openings, Microsoft Excel, Recruiting, POS, Personal Shopping

Education
Texas Woman's University   2011 — 2012
BGS, Business Administration, Sociology

Tarrant County College, South East Campus   2008 — 2011
Fashion Merchandising

Experience
Jet Capital   July 2015 - Present
Exeter Finance Corp   February 2015 - June 2015
Exeter Finance Corp   April 2013 - February 2015
Exeter Finance Corp   June 2012 - April 2013
Pacific Hemisphere Company, LLC   September 2008 - December 2012
Exeter Finance Corp   September 2011 - June 2012
Circle 360, LLC   January 2008 - September 2011
Dow Reichhold Specialty Latex, LLC   March 2003 - January 2008
Dow Reichhold Specialty Latex LLC   January 2002 - March 2003
Reichhold Chemical  January 2000 - January 2002

Skills
Strategic Planning, Process Improvement, Market Development, New Business Development, Product Development, Business Strategy, Cross-functional Team..., Supply Chain, Sales, Business Development, Management, Program Management, Leadership, CRM, Account Management, Strategic Partnerships, Start-ups, Business Intelligence, Sales Management, Manufacturing, Negotiation, Training, Process Engineering, Executive Management, Strategy, Budgets, Financial Analysis, Forecasting, Business Process, Operations Management, Entrepreneurship, Team Building

Education
Rose-Hulman Institute of Technology   1986 — 1990
Chemical Engineering

Experience
Exeter Finance Corp   June 2014 - Present
GM Financial  August 2010 - June 2014
Capital One  January 2003 - December 2003

Education
Stephen F. Austin State University   2004 — 2009
Bachelor’s Degree, Public Relations, Advertising, and Applied Communication

Creekview

Stephen F. Austin State University
Bachelor's degree, Public Relations/Image Management

Experience
Exeter Finance Corp   September 2013 - Present

Skills
Call Centers, Customer Service, Human Resources, Management, Spanish

Education
The University of Texas at Arlington - College of Business Administration   2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General

Tarrant County College   2007 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Experience
CarFinance Capital  April 2015 - Present
Exeter Finance Corp   November 2011 - Present
Santander Consumer USA  November 2007 - April 2011
Colbert Ball Tax Services   January 2007 - April 2010

Skills
Accounts Receivable, Credit, Budgets, Accounts Payable, Management, Payroll, Training, Finance, Accounting, Customer Service, Sales, Team Building, Leadership, Microsoft Office, Process Improvement

Education
University of Phoenix   2011 — 2013
BS, Business Management

Northwood University   1994 — 1996
AA, Hotel, Restaurant & Resort Management

Experience
Equifax Workforce Solutions  March 2015 - Present
Exeter Finance Corp   2012 - November 2014
Santander Consumer USA Inc.  September 2010 - August 2012
Citigroup; Non-prime Auto Lending   2006 - September 2010
BancTec, Inc  February 2005 - December 2006
BancTec, Inc.   August 2003 - February 2005
CompuCom Systems, Inc.   April 1999 - October 2001
CompuCom Systems, Inc.   March 1997 - October 1999
ACE America's Cash Express, Inc   January 1995 - January 1997

Skills
Cross-functional Team..., Marketing, Strategy, Business Development, Marketing Communications, Management, Leadership, Sales, Corporate Communications, Process Improvement, Advertising, B2B, Customer Satisfaction, Sales Operations, Strategic Planning, Public Relations, Risk Management, Brand Management, Program Management, Vendor Management, Analytics, Copywriting, Sales Management, Team Building, New Business Development, Marketing Strategy, Analysis, Budgets, Market Planning, Press Releases, Loans, Account Management, Proposal Writing, Financial Services, Competitive Analysis, Internal Communications

Education
Stephen F. Austin State University   1990 — 1994
Bachelor of Arts, Communications, Psychology

Nimitz

Experience
Pioneer Natural Resources Company  May 2015 - Present
Exeter Finance Corp   April 2015 - May 2015
Exeter Finance Corp   June 2014 - April 2015
Exeter Finance Corp   April 2013 - June 2014
Connect DFW  February 2013 - April 2013
Connect DFW  January 2013 - February 2013
AT&T  October 2012 - November 2012
Dry Clean Super Center  May 2010 - October 2012
Guess?  November 2008 - January 2011
AMM Political Strategies   September 2009 - February 2010

Skills
Sales, Marketing, Customer Service, Social Media, PowerPoint, Time Management, Management, Facebook, Retail, Microsoft Excel, Recruiting, Fashion, Merchandising, Styling, Microsoft Office, Visual Merchandising, Apparel, Supervising, Microsoft Word, Public Speaking, CA Clarity, Project Management, Microsoft Project, Microsoft SQL Server, Spotfire, PMO, Leadership

Education
The University of Dallas   2014 — 2017
Master of Science (MS), Information Technology

The University of Dallas   2014 — 2016
Master of Business Administration (MBA)

Texas Christian University   2008 — 2011
Bachelor of Arts, Political Science

Colleyville Heritage High School   2003 — 2007
High School Diploma

Experience
Exeter Finance Corp   June 2015 - Present
TTI, Inc.   December 2014 - June 2015
Epsilon  June 2013 - September 2014
DynCorp International  September 2007 - May 2013
Medco Health Solutions  February 2004 - June 2007
IBM  January 2002 - October 2003
Resource Technology   January 2001 - February 2002
Volt Services  February 2000 - February 2001
US Navy  October 1992 - October 1998
US Navy School   January 1993 - February 1994

Skills
Active Directory, System Administration, Program Management, SharePoint, Troubleshooting, DoD, Security Clearance, Microsoft SQL Server, System Center Virtual..., System Center..., System Center..., Blackberry Enterprise..., Microsoft Exchange, Hyper-V, VMware ESX, Citrix Presentation..., XenApp, CA Service Desk, SAN Storage, SAN Switches, Windows Server, DNS, DHCP, Servers, Storage Area Networks, Citrix Metaframe, SCOM, SCCM, Citrix, IT Operations, Integration, Virtualization, Infrastructure, SCVMM, Hardware, Service Desk, Data Center, VMware, VPN, Technical Support, Operating Systems, Routers, Networking, Help Desk Support, Firewalls, HP, Cisco Technologies, Software Installation, Management, Leadership

Education
Western Governors University   2012 — 2016
B.S. Business - Information Technology Management, Computer/Information Technology Administration and Management

Flippen Leadership Training
Flippen Leadership Series – 1

Flippen Leadership Training
Flippen Leadership Series – 2

Tarrant County College

Experience
Lennox International  June 2015 - Present
Exeter Finance Corp   March 2012 - November 2014
GM Financial  December 2002 - December 2012
Walt Disney World  January 1998 - December 2002
Walt Disney World  January 1992 - January 1998

Skills
Coaching, Consulting, Facilitating, Change Management, Talent Development, Organizational..., Blended Learning, Strategic Planning, Organizational..., Leadership Development, Strategic Communications, Engagement, 360 Feedback, Presentations, Negotiation, Team Building, Training, Leadership, Process Improvement

Education
Webster University
Master's Degree, Human Resources Development

Syracuse University
Bachelor's Degree, Dietetics/Dietitian

Experience
Demand Media  July 2014 - Present
Exeter Finance Corp   June 2013 - July 2014
Clear Fork Royalty, LLC  January 2013 - May 2013
Exeter Finance Corp   May 2011 - July 2012
Texas Christian University  August 2011 - May 2012
Texas Christian University  August 2010 - May 2011

Skills
Microsoft Excel, PowerPoint, Leadership, Microsoft Word, Corporate Finance, Financial Analysis

Education
Texas Christian University   2009 — 2013
Bachelor's Degree, Finance, 3.75

Experience
Exeter Finance Corp   June 2015 - Present
Wingspan Portfolio Advisors  February 2012 - July 2014
Saucedo Latino Services   September 2009 - May 2011
Saucedo Systems Integration, Ltd.   January 2000 - May 2008
The Dallas Morning News  1991 - 1997

Skills
Default Service..., Loss Mitigation, Bankruptcy, Foreclosures, Shortsales, Strong written & verbal..., Sales & Marketing, Talent Developement, Strong leadership skills, Bilingual-English/Spanis..., Project management, Event Planning, Highly detail oriented, Motivated self-starter, Strategic Planning, Innovative, Creative,..., Building Relationships, Customer Service..., Workforce Management, Client Relations

Education
Southern Methodist University
Bachelor of Arts (B.A.), Journalism

Experience
Sierra Auto Finance LLC  January 2013 - Present
Exeter Finance Corp   March 2012 - January 2013
AAA Texas  March 2011 - April 2012
State Farm Insurance  September 2009 - March 2011

Skills
Insurance, Business Planning, Marketing Strategy, Customer Service, Claims, Customer Relations, Liability, Claim, Microsoft Office, Risk Management, Underwriting, Banking, Financial Analysis, Loans, Finance, Credit, Sales, Leadership, Credit Analysis, Sales Management, Team Building

Education
Stephen F. Austin State University   2002 — 2008
B.S., Finance

Experience
Citizens Financial Group, Inc.   2014 - Present
Exeter Finance Corp   2012 - 2014
Edmunds.com  2011 - 2012
Citifinancial Auto - Auto One Acceptance   1999 - 2010
Primus Automotive Financial Services  1994 - 1999

Skills
Sales Growth, Automotive, Achievement, Key Account Management, Dealer Management, Selling, Business Development, Sales Management, Strategy, Sales Operations, Training, New Business Development, Customer Retention, Contract Negotiation, CRM, Sales, Negotiation, Management, Sales Process

Education
Sam Houston State University
BBA

Experience
Exeter Finance Corp   March 2014 - Present
Exeter Finance Corp   September 2012 - March 2014
Capital One Auto Finance  December 2011 - August 2012
Capital One Auto Finance  October 2010 - December 2011
Capital One Auto Finance  July 2006 - September 2010

Skills
Process Improvement, Leadership, Business Analysis, Risk Management, Business Process..., Vendor Management, Email Marketing, Direct Marketing, Marketing Strategy, Marketing Management, Customer Service, Relationship Management, Management, Portfolio Management, Project Planning, Strategy, Financial Services

Education
Southern Methodist University - Cox School of Business   2008 — 2010
Master of Business Administration, Marketing

University of North Texas   2000 — 2004
Bachelor of Business Administration, Entrepreneurship

Experience
Exeter Finance Corp   January 2011 - December 2014
Fannie Mae  August 2009 - January 2011
Santander Consumer USA Inc.  August 2005 - August 2009
AmeriCredit  July 2000 - August 2005

Skills
Analytics, Underwriting, Credit Analysis, Credit, Consumer Lending, Credit Risk, Loans, Project Management, Risk Management, Loss Mitigation, Business Analysis, Visio, Banking, Finance, Financial Risk, Analysis

Education
Stephen F. Austin State University
BBA, Business Administration and Management, General

Texas Wesleyan University
MBA, Management

Experience
JPMorgan Chase & Co.   March 2015 - Present
Exeter Finance Corp   March 2008 - December 2014
AmeriCredit  August 2006 - February 2008
University of North Texas  August 2003 - May 2006

Skills
Data Analysis, SAS, Risk Management, Statistical Modeling, Logistic Regression, Predictive Modeling, Econometrics, Credit Analysis, SAS programming, Financial Risk, Business Intelligence, Economics, Data Mining, Business Analysis, Credit Risk, Analytics, Financial Modeling, Statistics, Financial Analysis, Banking, Analysis, Credit, Forecasting, Portfolio Management, Loans

Education
University of North Texas   2003 — 2006
Masters of Science, Economic Research

Stephen F. Austin State University   1999 — 2003
BBA, Economics

Experience
Sierra Auto Finance LLC  June 2012 - Present
EFG Companies  February 2011 - June 2012
Exeter Finance Corp   December 2006 - February 2011
Provenir  June 2006 - December 2006
AmeriCredit Financial Services  January 1998 - June 2006

Skills
Distributed Systems, Rules Engines, ETL, Credit, Administration, Business Analysis, SQL, Business Intelligence, Product Management, Customer Relations, Windows, Process Improvement, Product Development, SQL Server, Problem Solving, XML, Integration, Program Management, Java, Data Warehousing, Process Engineering, Software Development, Microsoft SQL Server, System Administration, Hardware Architecture, Storage Area Networks, Business Process..., SDLC, Vendor Management, Enterprise Architecture, IT Management, Visio, Software Project..., Leadership, Customer Service

Education
Tarrant County College   1995 — 1997
Associate of Science (A.S.), Computer Science

Experience
Exeter Finance Corp   August 2012 - Present

Education
Texas Southern University—Thurgood Marshall School of Law   2005 — 2008

Experience
Chernoff Diamond  April 2015 - Present
Exeter Finance Corp   February 2013 - March 2015
Mount Sinai School of Medicine  January 2006 - September 2009
JPMorgan Chase  1998 - 2005

Skills
Inventory Management, Sales, Account Management, Team Building, Retail, Training, Process Improvement, Management, Sales Management, New Business Development, Customer Retention, Customer Service, Leadership, Advertising, Strategic Planning, Microsoft Excel, Contract Negotiation, Marketing Strategy, Outlook, Negotiation, Customer Satisfaction, Sales Process, Marketing, Operations Management, Budgets, Banking

Education
Martin Van Buren H.S.

Nassau Community College

Experience
Exeter Finance Corp   October 2012 - Present
One Technologies  January 2010 - November 2012
GMAC ResCap  January 2009 - November 2009
Pizza Hut  May 2004 - November 2008
Artografix, Inc.   August 2003 - May 2004
Kullicke & Soffa, Inc.   May 2002 - May 2003
Alcatel  1999 - 2002
Raytheon  June 1998 - November 1999

Skills
Operations Research, Predictive Analytics, Predictive Modeling, R Programming, Linear Programming, Mathematical Programming, Business Analysis, R, AMPL, Logistic Regression, Decision Trees, Bayesian methods, Statistical Learning, Linear Regression, Statistics, Machine Learning, Process Improvement, Optimizations, Data Analysis, Optimization, SAS

Education
Southern Methodist University   1998 — 2004
MS, Operations Research

Virginia Polytechnic Institute and State University   1993 — 1998
BS, Industrial and Systems Engineering

Experience
Nissan Motor Acceptance Corporation  August 2015 - Present
Exeter Finance Corp   August 2011 - August 2015
GM Financial/AmeriCredit  August 2000 - August 2011
TranSouth  1995 - 2000

Skills
Accounting, Analysis, Banking, Business Planning, Credit, Credit Analysis, Credit Cards, Credit Risk, Customer Service, Economics, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Financial Risk, Financial Services, Forecasting, Insurance, Leadership, Loan Origination, Loans, Loss Mitigation, Management, Microsoft Excel, Microsoft Office, Mortgage Lending, Negotiation, Operations Management, Portfolio Management, Process Improvement, Relationship Management, Risk Management, Strategic Planning, Team Building, Training, Underwriting, Vendor Management

Education
Texas Wesleyan University   1992 — 1996

Nolan High School   1987 — 1992

Experience
Exeter finance corp   July 2008 - Present
AmeriCredit  June 2006 - June 2008
AmeriCredit Financial Services  November 1998 - June 2006
AmeriCredit Financial Services  December 1996 - November 1998

Skills
Consumer Lending, Credit Analysis, Credit, Customer Retention, Portfolio Management, Real Estate, Credit Management, Loan Origination, Strategic Financial..., Underwriting, Commercial Lending, Relationship Management, Banking, Financial Services, Customer Service, Profit, Finance, Loans, Financial Modeling, Loss Mitigation, Team Building, Management, Negotiation, Mortgage Lending, Call Centers, Due Diligence, Retail Banking, Cross Selling, Risk Management, Process Improvement, Loan Servicing, Branch Management, Forecasting, Sales Management, Leadership, Financial Risk, Financial Statement..., Funding, Lines Of Credit, Financial Analysis, Credit Risk, Business Development, Sales, Asset Management, Customer Satisfaction, Insurance, Corporate Finance, Business Planning, Executive Management, Credit Cards

Education
Rutgers, The State University of New Jersey-Camden   2003 — 2006
Finance, Finance and Financial Management Services

Gloucester County Community College   1991 — 1994
Associate of Science (A.S.), Business Administration and Management, General

Experience
PT Properties   February 2011 - Present
Exeter Finance Corp   November 2011 - December 2014
One Technologies  February 2009 - December 2010
Santander Consumer Finance/Drive Financial   October 2005 - February 2009
RadioShack  April 1999 - October 2005

Skills
Management, Forecasting, Risk Management, Financial Analysis, Process Improvement, Retail, Portfolio Management, Account Management, Credit Risk, Cross-functional Team..., Data Analysis, Analytics, Data Mining, Marketing

Education
Texas A&M University   1990 — 1994

Experience
Exeter Finance Corp.  October 2010 - Present
AmeriCredit  January 2008 - October 2010
AmeriCredit  December 2006 - January 2008
AmeriCredit  August 2003 - December 2006

Skills
Credit, Relationship Management, Credit Analysis, Leadership, Underwriting, Call Centers, Loans, Consumer Lending, Portfolio Management, Credit Risk, Process Improvement, Risk Management, Banking, Finance, Financial Services, Team Building, Financial Analysis, Customer Service, Management, Vendor Management

Education
Southwestern Baptist Theological Seminary   1997 — 2001
Master of Divinity with Biblical Languages, (emphasis: Christian History), 3.99

University of Arkansas at Little Rock   1991 — 1995
B.A. in Philosophy, 3.51

Experience
BBVA Compass  July 2015 - Present
Exeter Finance Corp   May 2014 - July 2015
Bonfire Capital Group, LLC  November 2010 - May 2014
Windsor Equity Group   2009 - November 2010
Triad Financial  March 2008 - October 2009
AmeriCredit  2001 - 2008

Skills
Loans, Credit Analysis, Credit, Underwriting, Credit Risk, Portfolio Management, Risk Management, Loss Mitigation, Financial Analysis, Finance, Consumer Lending, Banking, Mortgage Lending, Commercial Lending, Financial Services

Education
Texas Christian University - M.J. Neeley School of Business   1999 — 2001
MBA, Finance

Texas A&M University   1992 — 1996
BA, Economics

Experience
Exeter Finance Corp   September 2013 - Present
CARFAX  November 2011 - September 2013
Carfax  2008 - November 2011
CitiFinancial Auto - Citigroup  2006 - 2008
Russ Darrow Group  1996 - 2006

Skills
Automotive, Sales Process, Sales Management, Customer Satisfaction, Account Management, Customer Retention, Vehicles, New Business Development, B2B, Negotiation, CRM, Management, Salesforce.com, Business Development, Leadership, Sales, Training, Selling, Sales Operations, Competitive Analysis, Lead Generation, Direct Sales, Sales Presentations, Cold Calling, Market Planning, Key Account Management, Pricing, Profit, Marketing, Solution Selling, Marketing Strategy, Forecasting, Strategic Partnerships, Market Analysis, Selling Skills, Product Marketing, Strategy, Team Building, Online Advertising, P&L Management, Retail, Business Planning, E-commerce, Online Marketing, Marketing Management, Email Marketing, Product Management, Direct Marketing, Market Research, Digital Marketing

Education
Northern Illinois University
Bachelor Of Science, Marketing

Experience
Exeter Finance Corp   November 2013 - Present
Exeter Finance Corp   September 2012 - November 2013
Capital One Auto Finance  August 2010 - September 2012
Nissan Motor Acceptance Corporation  January 2009 - August 2010
AmeriCredit  February 2008 - December 2008
AmeriCredit  September 2007 - February 2008
AmeriCredit  June 2006 - September 2007
Smith & Associates  June 2004 - April 2005

Skills
Analysis, Strategy, Management, Pricing, Credit Risk, Portfolio Management, Cross-functional Team..., Process Improvement, Forecasting, Cash Flow, Credit, Accounting, Competitive Analysis, Finance, Financial Analysis, Loans, Sales

Education
Texas A&M University   2005 — 2006
Masters, Finance

Texas A&M University   2000 — 2004
Bachelors, Industrial Distribution

Experience
Exeter Finance Corp   July 2010 - February 2014
AmeriCredit  April 2001 - June 2010
Utiliserve   1999 - 2001
McKesson  1997 - 1999

Skills
Credit Analysis, Financial Analysis, Credit Risk, Finance, Credit, Underwriting, Portfolio Management, Forecasting, Financial Modeling, Financial Services, Insurance, Corporate Finance, Process Improvement, Financial Statement..., Financial Reporting

Education
The University of Dallas   1996 — 1998
MBA, Corporate Finance

West Texas A&M University   1992 — 1996
BBA, Accounting/Finance

Experience
Global Lending Services LLC  July 2015 - Present
Exeter Finance Corp   September 2011 - April 2015
AmeriCredit  July 1998 - January 2009
Ford Motor Credit Company  June 1984 - March 1994

Skills
Underwriting, Credit, Loans, Funding, Operations Management, Consumer Lending, Loan Origination, Automotive, Team Building, Coaching, Sales Management, Marketing, Leadership, Finance, Sales, Management, Credit Analysis, Financial Services, Banking, Relationship Management

Education
Rider University   1981 — 1983
BS, Finance

Experience
Exeter Finance Corp   June 2012 - Present
Hyundai Motor America  June 2010 - June 2012
Ford Motor Credit  June 2003 - June 2007
Volvo Financial Services/Ford Motor Credit   2001 - 2003

Skills
Customer Service, Microsoft Excel, Leadership, Management, Process Improvement

Education
Texas Woman's University   1997 — 2000
Bachelor of Arts (BA), Sociology

Experience
Platinum Auto Finance   March 2015 - Present
Exeter Finance Corp   September 2011 - February 2015
Ally Financial Inc.  August 2010 - July 2011
CitiFinancial Auto  May 2002 - February 2009
American Investment Bank (Tranex Credit Corp.)   1999 - 2002

Skills
Credit Analysis, Consumer Lending, Credit Risk, Loans, Credit, Banking, Customer Retention

Education
Purdue University

Experience
Exeter Finance Corp   May 2013 - Present
Exeter Finance Corp   December 2011 - May 2013
AmeriCredit  August 2006 - December 2011

Skills
Credit Risk, Portfolio Management, SAS, Risk Management, Financial Analysis, Financial Risk, Financial Modeling, Finance, SAS programming

Education
Texas Tech University - Rawls College of Business   2004 — 2006
MSBA, Business Statistics

West Texas A&M University   2000 — 2004
BS, Mathematics

Experience
GM Financial  June 2015 - Present
United Auto Credit Corporation  August 2014 - July 2015
Exeter Finance Corp   October 2011 - September 2014
Think Finance  June 2008 - November 2010
HSBC  2007 - 2008
Harley Davidson Financial Services  February 2006 - March 2007
DaimlerChrysler Financial Services  June 2005 - February 2006
DaimlerChrysler Financial Services  January 2001 - June 2005

Skills
Credit, Training, Curriculum Development, Training Management, Organizational..., Process Improvement, Training Facilitation, Training ROI, Quality Auditing, Credit Analysis, Call Center, Loans, Change Management, Underwriting, Leadership, Vendor Management, Coaching, Customer Service, Banking, Intructional Design, Call Centers, Instructor-led Training, Management, Instructional Design, Customer Satisfaction, Employee Training, Marketing, Performance Management, Team Building, Finance, Leadership Development, Talent Management

Education
Texas Wesleyan University   1998 — 2000
B.S, Business-Mass Communication Minor

University of Phoenix   2002 — 2006
M.B.A, Finance

Eagles Flight Class   2013 — 2013

Experience
Chase Auto Finance  March 2015 - Present
Exeter Finance Corp   February 2013 - March 2015
United Auto Credit Corporation  August 2007 - February 2013
Wells Fargo Auto Finance  December 2005 - August 2007

Skills
Consumer Lending, Loans, Sales, Sales Management, Relationship Management, Finance, Sales Process, Forecasting, Credit, Marketing, Credit Risk, Customer Retention, Underwriting, Account Management, Automotive, Risk Management, Credit Analysis, Loan Origination, Profit, Banking, Team Building, Sales Operations, Customer Satisfaction, Portfolio Management, Negotiation, Loss Mitigation, New Business Development, Mortgage Lending, Management, B2B, Direct Sales

Education
North Dakota State University   1999 — 2003
Bachelor of Science, Business Administration

Experience
Wells Fargo  June 2015 - Present
Exeter Finance Corp   June 2012 - February 2015
Baierl Kia   February 2011 - June 2012
Pittsburgh Post-Gazette  July 2010 - November 2010
Five Below  March 2010 - July 2010
The Children's Place  March 2008 - March 2010
Armbruster Communications   April 2009 - September 2009
Markations   April 2009 - September 2009
Spencer Gifts  September 2007 - March 2008
Lancaster County Weeklies Inc.   February 2007 - September 2007

Skills
Customer Service, Customer Satisfaction, Automotive, Time Management, Sales, Management, Process Improvement, Marketing, Budgets, Advertising, Leadership, Salesforce.com, AS400 Administration, SPSS, Marketing Research

Education
Penn State University   2002 — 2005
Bachelor's Degree, Media Studies, English

Experience
Exeter Finance Corp   2013 - 2015
Green Tree Servicing  April 2013 - September 2013
MetLife Home Loans  August 2010 - April 2013

Skills
Banking, Risk Management, Requirements Gathering, Requirements Analysis, Business Analysis, Quality Assurance, Mortgage Servicing, Collections, Employee Training, Documentation, Policy, Team Leadership, Customer Service

Education
Tarrant County College   1983 — 1984
Business Administration and Management, General

Dunbar Senior High School   1977 — 1980
Diploma, General

Experience
Exeter Finance Corp   June 2012 - Present
TD Auto Finance  January 2009 - June 2012
Novo1  September 2007 - October 2009
Macy's  June 2001 - October 2006

Skills
Customer Service..., Complaint Handling &..., Retail Operations, Customer Satisfaction..., Outstanding Collections..., Training Other..., Teambuilding & Training, Effective Skip Trace, Business Operations, Call Centers, Customer Satisfaction, Management, Leadership, Customer Experience

Education
Remington College-Fort Worth Campus   2004 — 2004
Medical/Clinical Assistant

Experience
Exeter Finance Corp   October 2011 - Present
GMAC Commercial Finance  September 2007 - June 2011
Chick-fil-A  October 2000 - July 2007

Education
My Computer Career   2015 — 2016
Information Technology

Remington College-Fort Worth Campus   2008 — 2010
Associate's degree, Business Administration and Management, General

Experience
Exeter Finance Corp   October 2011 - Present
Grant Thornton  August 2011 - October 2011
Grant Thornton LLP  October 2009 - July 2011
Grant Thornton LLP  January 2008 - March 2008

Skills
Auditing, Financial Reporting, Financial Analysis, GAAP, Account Reconciliation, General Ledger, Financial Audits, Microsoft Excel, Financial Services

Education
Texas A&M University
Master of Science, Management Information Systems, General

Texas A&M University
Bachelor of Business Administration (B.B.A.), Accounting