Alpine Access
Industry: Company
DescriptionHeadquarters: Denver, Colorado, United States Founded: 1998 Parent organization: Sykes Enterprises
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Alpine Access Employees
Employee
Years
Job
Industry
Amanda Duncan Amanda Duncan's Alpine Access Experience October 2012 - August 2013
Job Health and Wellness Ambassador with Plexus Slim
Industry Staffing and Recruiting
Experience
Plexus Worldwide, Inc. August 2012 - Present
Trulia October 2013 - February 2014
Alpine Access October 2012 - August 2013
Hudson Highland Group May 2011 - October 2012
Wells Fargo Bank May 2010 - May 2011
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Applicant Tracking..., Sourcing, Cold Calling, Outlook, Team Building, Customer Service, Networking, Training, Microsoft Office, Communication, PeopleSoft, Time Management, Sales, Leadership
Education
University of Northern Colorado 2005 — 2010
Bachelors, Human Communication
Plexus Worldwide, Inc. August 2012 - Present
Trulia October 2013 - February 2014
Alpine Access October 2012 - August 2013
Hudson Highland Group May 2011 - October 2012
Wells Fargo Bank May 2010 - May 2011
Skills
Technical Recruiting, Talent Acquisition, Recruiting, Applicant Tracking..., Sourcing, Cold Calling, Outlook, Team Building, Customer Service, Networking, Training, Microsoft Office, Communication, PeopleSoft, Time Management, Sales, Leadership
Education
University of Northern Colorado 2005 — 2010
Bachelors, Human Communication
Jan Levine, MBA Jan Levine, MBA's Alpine Access Experience 2010 - 2012
Job Process Safety Management Assistant Dyno Nobel
Industry Chemicals
Experience
Dyno Nobel March 2013 - Present
Clean Energy Experts May 2012 - March 2013
Alpine Access 2010 - 2012
Stream Global April 2006 - September 2007
Access San Francisco April 1999 - September 2004
Thrive Online July 1997 - January 1999
Skills
Customer Service, Management, Social Media, Coaching, Program Management, Training, Leadership, Quality Assurance, Customer Satisfaction, Team Leadership, Account Management, Performance Management, Time Management, Access, Analysis, Project Management, Engineering, Continuous Improvement, Contract Management, Process Improvement, Project Planning, Supervisory Skills, Manufacturing, Safety Management...
Education
University of Phoenix 2006 — 2008
MBA, Marketing
University of California, Berkeley 1977 — 1980
BA, Sociology
Dyno Nobel March 2013 - Present
Clean Energy Experts May 2012 - March 2013
Alpine Access 2010 - 2012
Stream Global April 2006 - September 2007
Access San Francisco April 1999 - September 2004
Thrive Online July 1997 - January 1999
Skills
Customer Service, Management, Social Media, Coaching, Program Management, Training, Leadership, Quality Assurance, Customer Satisfaction, Team Leadership, Account Management, Performance Management, Time Management, Access, Analysis, Project Management, Engineering, Continuous Improvement, Contract Management, Process Improvement, Project Planning, Supervisory Skills, Manufacturing, Safety Management...
Education
University of Phoenix 2006 — 2008
MBA, Marketing
University of California, Berkeley 1977 — 1980
BA, Sociology
Heather Jenkins-Shelton Heather Jenkins-Shelton's Alpine Access Experience October 2012 - Present
Job SBEUC at Alpine Access
Industry Outsourcing/Offshoring
Experience
Alpine Access October 2012 - Present
Sterling Jewelers June 2009 - March 2012
JCPenney August 2007 - May 2010
Education
University of Phoenix 2006 — 2009
BS Criminal Justice, Criminal Justice
Pebblebrook High School 1984 — 1988
Alpine Access October 2012 - Present
Sterling Jewelers June 2009 - March 2012
JCPenney August 2007 - May 2010
Education
University of Phoenix 2006 — 2009
BS Criminal Justice, Criminal Justice
Pebblebrook High School 1984 — 1988
Teresa Campbell Teresa Campbell's Alpine Access Experience May 2003 - April 2008
Job Earn free jewelry.... Ask me how!
Industry Events Services
Experience
Traci Lynn Fashion Jewelry November 2012 - Present
The Inline Group August 2012 - November 2012
The Delta Companies July 2011 - July 2012
AT&T November 2009 - June 2011
InLine Group May 2008 - October 2009
Alpine Access May 2003 - April 2008
Mark Charles Group January 1997 - January 2003
Skills
Cold Calling, Lead Generation, Account Management, Salesforce.com, Direct Mail, Sales Management, New Business Development, Marketing, Marketing Strategy, Online Advertising, Recruiting, Sales Process, Sales, Business Development, Strategic Planning, Contract Negotiation, Customer Service, Internet Recruiting, CRM, Hospitals, Sales Presentations, Leadership, Management, Marketing Communications, Sales Operations, Strategic Partnerships, Social Networking, Social Media
Education
University of Oklahoma 1989 — 1993
BA, Business / Communications
Traci Lynn Fashion Jewelry November 2012 - Present
The Inline Group August 2012 - November 2012
The Delta Companies July 2011 - July 2012
AT&T November 2009 - June 2011
InLine Group May 2008 - October 2009
Alpine Access May 2003 - April 2008
Mark Charles Group January 1997 - January 2003
Skills
Cold Calling, Lead Generation, Account Management, Salesforce.com, Direct Mail, Sales Management, New Business Development, Marketing, Marketing Strategy, Online Advertising, Recruiting, Sales Process, Sales, Business Development, Strategic Planning, Contract Negotiation, Customer Service, Internet Recruiting, CRM, Hospitals, Sales Presentations, Leadership, Management, Marketing Communications, Sales Operations, Strategic Partnerships, Social Networking, Social Media
Education
University of Oklahoma 1989 — 1993
BA, Business / Communications
Cynthia Phillips's Alpine Access Experience February 2011 - June 2012
Job Marketing, Branding & Corporate Communications Executive & Consultant
Industry Marketing and Advertising
Experience
Marketing, Branding & Corporate Communications Consulting January 2014 - Present
AppExtremes, Inc. dba Conga November 2012 - October 2013
Alpine Access February 2011 - June 2012
Alta Terra Marketing October 2008 - April 2011
Alpine Access November 2010 - January 2011
Rivet Software May 2010 - October 2010
Sustainable Business Group May 2009 - May 2010
Ping Identity January 2007 - August 2008
Philips Electronics - Lighting Electronics Division March 2003 - April 2005
Philips/Advance March 2003 - April 2005
Skills
Strategic Planning, Project Management, Online Advertising, B2B, Program Management, CRM, Marketing Automation, Strategy, Email Marketing, Social Media Marketing, Start-ups, Lead Generation, Marketing Communications, Marketing Strategy, Integrated Marketing, Event Management, Social Media, Digital Marketing, Lead Managment, New product & service..., Sales Enablement, Content & collateral..., Brand & reputation..., Management, Product Management, Marketing, Outsourcing, Leadership, Business Development, Online Marketing
Education
University of Notre Dame - Mendoza College of Business 1988 — 1991
BBA, Management
Air Academy High School 1983 — 1987
College Prep
Marketing, Branding & Corporate Communications Consulting January 2014 - Present
AppExtremes, Inc. dba Conga November 2012 - October 2013
Alpine Access February 2011 - June 2012
Alta Terra Marketing October 2008 - April 2011
Alpine Access November 2010 - January 2011
Rivet Software May 2010 - October 2010
Sustainable Business Group May 2009 - May 2010
Ping Identity January 2007 - August 2008
Philips Electronics - Lighting Electronics Division March 2003 - April 2005
Philips/Advance March 2003 - April 2005
Skills
Strategic Planning, Project Management, Online Advertising, B2B, Program Management, CRM, Marketing Automation, Strategy, Email Marketing, Social Media Marketing, Start-ups, Lead Generation, Marketing Communications, Marketing Strategy, Integrated Marketing, Event Management, Social Media, Digital Marketing, Lead Managment, New product & service..., Sales Enablement, Content & collateral..., Brand & reputation..., Management, Product Management, Marketing, Outsourcing, Leadership, Business Development, Online Marketing
Education
University of Notre Dame - Mendoza College of Business 1988 — 1991
BBA, Management
Air Academy High School 1983 — 1987
College Prep
Alexandre Mees's Alpine Access Experience June 2011 - September 2011
Job Customer Support Specialist at Agile1
Industry International Trade and Development
Experience
Agile-1 March 2014 - Present
PlusOne Solutions January 2013 - March 2014
Percepta May 2012 - January 2013
Alpine Access June 2011 - September 2011
NeuLion Inc November 2009 - May 2011
U.S. Safetec October 2007 - December 2009
Skills
Sports, Management, Customer Service, Social Media Marketing, Marketing, Social Networking, Training, Sales, Follow Through, Customer Satisfaction, Marketing Strategy, Microsoft Excel, Microsoft Office
Education
University of Central Florida 2006 — 2012
Bachelor of Science, Business Management
Agile-1 March 2014 - Present
PlusOne Solutions January 2013 - March 2014
Percepta May 2012 - January 2013
Alpine Access June 2011 - September 2011
NeuLion Inc November 2009 - May 2011
U.S. Safetec October 2007 - December 2009
Skills
Sports, Management, Customer Service, Social Media Marketing, Marketing, Social Networking, Training, Sales, Follow Through, Customer Satisfaction, Marketing Strategy, Microsoft Excel, Microsoft Office
Education
University of Central Florida 2006 — 2012
Bachelor of Science, Business Management
Joni Ammer Joni Ammer's Alpine Access Experience September 2010 - June 2012
Job Account Director at Convergys
Industry Outsourcing/Offshoring
Experience
Convergys March 2014 - Present
Stream Global Services November 2012 - Present
Alpine Access September 2010 - June 2012
TeleTech Government Solutions March 2008 - September 2010
TeleTech December 2005 - February 2008
TeleTech August 2004 - November 2005
Hewlett-Packard 1993 - 1995
Hewlett-Packard 1990 - 1993
Hewlett-Packard 1988 - 1990
Skills
BPO, Call Center, Call Centers, Account Management, Sales, Process Improvement, Leadership, Cloud Computing, Customer Satisfaction, Workforce Management, Quality Assurance, Vendor Management, Contact Centers, Avaya, Inbound Marketing, Outsourcing, Management, Call Center Development, ITIL, Business Process..., Business Process..., Customer Experience, Performance Management, CRM, Service Delivery, Employee Engagement, Operations Management, IVR, Professional Services, Customer Service, Telecommunications, Business Development, Customer Retention, Program Management, Telemarketing, Team Management, Offshoring, Sales Operations, Cross-functional Team..., SaaS, Strategy
Education
University of Denver - Daniels College of Business 1998 — 2001
MBA, Finance
University of Illinois at Urbana-Champaign - College of Business 1985 — 1987
BS, Commerce
Convergys March 2014 - Present
Stream Global Services November 2012 - Present
Alpine Access September 2010 - June 2012
TeleTech Government Solutions March 2008 - September 2010
TeleTech December 2005 - February 2008
TeleTech August 2004 - November 2005
Hewlett-Packard 1993 - 1995
Hewlett-Packard 1990 - 1993
Hewlett-Packard 1988 - 1990
Skills
BPO, Call Center, Call Centers, Account Management, Sales, Process Improvement, Leadership, Cloud Computing, Customer Satisfaction, Workforce Management, Quality Assurance, Vendor Management, Contact Centers, Avaya, Inbound Marketing, Outsourcing, Management, Call Center Development, ITIL, Business Process..., Business Process..., Customer Experience, Performance Management, CRM, Service Delivery, Employee Engagement, Operations Management, IVR, Professional Services, Customer Service, Telecommunications, Business Development, Customer Retention, Program Management, Telemarketing, Team Management, Offshoring, Sales Operations, Cross-functional Team..., SaaS, Strategy
Education
University of Denver - Daniels College of Business 1998 — 2001
MBA, Finance
University of Illinois at Urbana-Champaign - College of Business 1985 — 1987
BS, Commerce
Andrea C. Brandon's Alpine Access Experience November 2013 - April 2014
Job Union Benefits Agent at Mandella Agencies/Talent Manager and CEO of Andy B. Management
Industry Insurance
Experience
Andy B Management August 2012 - Present
The CreativArtz Group, LLC October 2007 - Present
Alpine Access November 2013 - April 2014
DRS TEST AND ENERGY MANAGEMENT August 2008 - October 2009
LG Electronics April 2005 - June 2008
Skills
Theatre, Live Events, Event Management, Production Managment, Event Planning, Musical Theatre, Songwriting, Customer Service, Entertainment, Corporate Events, Creative Writing, Strategic Planning, Training, Leadership, Team Building, Team Leadership, Public Speaking, Management, Coaching, Social Media, Microsoft Office, Music
Education
DeVry University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Information Technology Project Management, 3.48
University of Alabama in Huntsville 2001 — 2003
Business Administration, Management and Operations
Andy B Management August 2012 - Present
The CreativArtz Group, LLC October 2007 - Present
Alpine Access November 2013 - April 2014
DRS TEST AND ENERGY MANAGEMENT August 2008 - October 2009
LG Electronics April 2005 - June 2008
Skills
Theatre, Live Events, Event Management, Production Managment, Event Planning, Musical Theatre, Songwriting, Customer Service, Entertainment, Corporate Events, Creative Writing, Strategic Planning, Training, Leadership, Team Building, Team Leadership, Public Speaking, Management, Coaching, Social Media, Microsoft Office, Music
Education
DeVry University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Information Technology Project Management, 3.48
University of Alabama in Huntsville 2001 — 2003
Business Administration, Management and Operations
Pamela Lindley's Alpine Access Experience January 2008 - May 2009
Job Owner at Perfect Solutions Gifts & Gems/GoodDeedGoodDeal.com/
Industry Retail
Experience
Alpine Access January 2008 - May 2009
Spar Marketing March 1999 - October 2003
Adult & Child Mental Health, Inc. August 2001 - June 2002
Ameritech February 1995 - February 2000
Skills
Microsoft Office..., Microsoft Office..., Certificate in..., Basic Medical..., Entrepreneurship, Customer Service, Small Business, E-commerce, Sales, Social Media, Social Media Marketing, Marketing, Advertising, Social Networking, Merchandising, Time Management
Education
University of Indianapolis
Deans List
Alpine Access January 2008 - May 2009
Spar Marketing March 1999 - October 2003
Adult & Child Mental Health, Inc. August 2001 - June 2002
Ameritech February 1995 - February 2000
Skills
Microsoft Office..., Microsoft Office..., Certificate in..., Basic Medical..., Entrepreneurship, Customer Service, Small Business, E-commerce, Sales, Social Media, Social Media Marketing, Marketing, Advertising, Social Networking, Merchandising, Time Management
Education
University of Indianapolis
Deans List
Chris Broaders's Alpine Access Experience January 2005 - October 2009
Job Director, Human Resources at Direct Interactions, Inc.
Industry Human Resources
Experience
Direct Interactions, Inc. November 2009 - Present
Alpine Access January 2005 - October 2009
Overnight Office October 1998 - January 2005
CNH Services October 2000 - May 2004
Mercury Insurance June 1998 - September 1998
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, Employee Relations, HRIS, Performance Management, Talent Management, Technical Recruiting, Human Resources, Call Centers, Customer Service, Training, Benefits Administration, Leadership, Hiring, Management, Coaching, Payroll, Interviews, Strategy, Program Management, Temporary Placement, Personnel Management, Process Improvement, Outsourcing, Team Building
Education
University of California, Riverside 1997 — 1998
Bachelor's, History
Direct Interactions, Inc. November 2009 - Present
Alpine Access January 2005 - October 2009
Overnight Office October 1998 - January 2005
CNH Services October 2000 - May 2004
Mercury Insurance June 1998 - September 1998
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, Employee Relations, HRIS, Performance Management, Talent Management, Technical Recruiting, Human Resources, Call Centers, Customer Service, Training, Benefits Administration, Leadership, Hiring, Management, Coaching, Payroll, Interviews, Strategy, Program Management, Temporary Placement, Personnel Management, Process Improvement, Outsourcing, Team Building
Education
University of California, Riverside 1997 — 1998
Bachelor's, History
Nicole Sallee's Alpine Access Experience 2008 - 2008
Job Social Worker
Industry Hospital & Health Care
Experience
Summit Healthcare Regional Medical Center 2015 - Present
State of Arizona March 2014 - 2015
County of San Bernardino April 2013 - March 2014
Dr. Kristina Roberts, PhD November 2011 - August 2012
Alpine Access 2008 - 2008
Skills
Psychotherapy, Mental Health, Clinical Research, Psychology, Social Services, Treatment, Mental Health Counseling, Crisis Intervention, Family Therapy, Program Development, Case Managment, Adolescents, Organizational..., Clinical Supervision, Case Management
Education
Walden University 2007 — 2012
Master's, Mental Health Counseling-Forensic Counseling
University of Phoenix 2003 — 2006
BS, Business Management
Apple Valley High School 1987 — 1991
General Studies
Apple Valley High School
Diploma
Summit Healthcare Regional Medical Center 2015 - Present
State of Arizona March 2014 - 2015
County of San Bernardino April 2013 - March 2014
Dr. Kristina Roberts, PhD November 2011 - August 2012
Alpine Access 2008 - 2008
Skills
Psychotherapy, Mental Health, Clinical Research, Psychology, Social Services, Treatment, Mental Health Counseling, Crisis Intervention, Family Therapy, Program Development, Case Managment, Adolescents, Organizational..., Clinical Supervision, Case Management
Education
Walden University 2007 — 2012
Master's, Mental Health Counseling-Forensic Counseling
University of Phoenix 2003 — 2006
BS, Business Management
Apple Valley High School 1987 — 1991
General Studies
Apple Valley High School
Diploma
Ken Davidson Ken Davidson's Alpine Access Experience December 2008 - August 2014
Job Business Positive Information Security Leader Looking for a full time new opportunities
Industry Information Technology and Services
Experience
Alpine Access December 2008 - August 2014
Mountains Consulting LLC January 1992 - November 2008
Digital Island/Cable and Wireless/SAVVIS October 1999 - December 2007
StorageTek March 1998 - October 1999
IBM 1997 - 1998
CSC 1996 - 1997
Sagem Morpho 1993 - 1996
Skills
CISSP, Security, ITIL, VMware, Data Center, Information Technology, Network Security, Firewalls, System Administration, Cloud Computing, Virtualization, Linux, TCP/IP, PCI DSS, HIPAA, ISO 27001, Safe Harbor, Vulnerability Scanning, Penetration Testing, Security Policy..., Security Incident..., IDS, Security Audits, Information Security..., Data Security, Information Security..., Tripwire, Business Continuity, Enterprise Software, Networking, Operating Systems, Vulnerability Assessment, Disaster Recovery, VPN, Unix, Troubleshooting, Computer Security, Information Security, Intrusion Detection, Computer Forensics, Security Architecture..., IPS, GIAC GSEC, GIAC GCIA, NeXpose, Integration, Technical Support, WAN
Education
University of Colorado at Boulder
Bachelors, Computer Science and Astrophysics with additional Electrical Engineer studies
Alpine Access December 2008 - August 2014
Mountains Consulting LLC January 1992 - November 2008
Digital Island/Cable and Wireless/SAVVIS October 1999 - December 2007
StorageTek March 1998 - October 1999
IBM 1997 - 1998
CSC 1996 - 1997
Sagem Morpho 1993 - 1996
Skills
CISSP, Security, ITIL, VMware, Data Center, Information Technology, Network Security, Firewalls, System Administration, Cloud Computing, Virtualization, Linux, TCP/IP, PCI DSS, HIPAA, ISO 27001, Safe Harbor, Vulnerability Scanning, Penetration Testing, Security Policy..., Security Incident..., IDS, Security Audits, Information Security..., Data Security, Information Security..., Tripwire, Business Continuity, Enterprise Software, Networking, Operating Systems, Vulnerability Assessment, Disaster Recovery, VPN, Unix, Troubleshooting, Computer Security, Information Security, Intrusion Detection, Computer Forensics, Security Architecture..., IPS, GIAC GSEC, GIAC GCIA, NeXpose, Integration, Technical Support, WAN
Education
University of Colorado at Boulder
Bachelors, Computer Science and Astrophysics with additional Electrical Engineer studies
Swapna Kadam's Alpine Access Experience October 2010 - June 2011
Job Business Manager at Green IT Consulting, LLC
Industry Information Technology and Services
Experience
Green IT Consulting, LLC August 2015 - Present
Visa June 2012 - Present
Alpine Access October 2010 - June 2011
Alpine Access March 2008 - May 2010
Skills
Troubleshooting, Project Management, Technical Support, Quality Assurance, Customer Service, Program Management, Project Planning, Analysis, HTML, Vendor Management, Process Improvement, Microsoft Office, Access, Software Documentation, Telecommunications, Windows, Leadership, Microsoft Excel, Training, Call Centers
Education
Walden University 2013 — 2015
Master of Business Administration (M.B.A.), International Business, A
University of Mumbai 1996 — 2000
Bachelor's degree, Computer Engineering
Green IT Consulting, LLC August 2015 - Present
Visa June 2012 - Present
Alpine Access October 2010 - June 2011
Alpine Access March 2008 - May 2010
Skills
Troubleshooting, Project Management, Technical Support, Quality Assurance, Customer Service, Program Management, Project Planning, Analysis, HTML, Vendor Management, Process Improvement, Microsoft Office, Access, Software Documentation, Telecommunications, Windows, Leadership, Microsoft Excel, Training, Call Centers
Education
Walden University 2013 — 2015
Master of Business Administration (M.B.A.), International Business, A
University of Mumbai 1996 — 2000
Bachelor's degree, Computer Engineering
Adrianne (Farr) Vaiser's Alpine Access Experience June 2007 - August 2012
Job Business Development Analyst for SYKES Enterprises
Industry Outsourcing/Offshoring
Experience
Sykes August 2012 - Present
Alpine Access June 2007 - August 2012
Independent Travel Consultant March 1994 - 2007
Skills
Call Center, Customer Experience, BPO, Workforce Management, Contact Centers, Outsourcing, Inbound Marketing, Customer Satisfaction, Call Center Development, Avaya, Lead Generation, CRM, Account Management, Salesforce.com, Vendor Management, Operations Management, Technical Support, Sales Process, IVR, Call Centers, Strategy, Business Development, Telemarketing, Customer Service, Sales, Telecommunications, Customer Retention, Service Delivery, Team Management, Offshoring, Solution Selling, SaaS, Direct Sales, Sales Operations, Process Improvement, Management, Enterprise Software, Team Leadership, B2B, Strategic Partnerships, Training, Business Process..., Leadership, Customer Acquisition
Education
University of California, Irvine 1992 — 1994
Undergraduate, Environmental Analysis & Design
Sykes August 2012 - Present
Alpine Access June 2007 - August 2012
Independent Travel Consultant March 1994 - 2007
Skills
Call Center, Customer Experience, BPO, Workforce Management, Contact Centers, Outsourcing, Inbound Marketing, Customer Satisfaction, Call Center Development, Avaya, Lead Generation, CRM, Account Management, Salesforce.com, Vendor Management, Operations Management, Technical Support, Sales Process, IVR, Call Centers, Strategy, Business Development, Telemarketing, Customer Service, Sales, Telecommunications, Customer Retention, Service Delivery, Team Management, Offshoring, Solution Selling, SaaS, Direct Sales, Sales Operations, Process Improvement, Management, Enterprise Software, Team Leadership, B2B, Strategic Partnerships, Training, Business Process..., Leadership, Customer Acquisition
Education
University of California, Irvine 1992 — 1994
Undergraduate, Environmental Analysis & Design
Nicolle Beckman's Alpine Access Experience October 2010 - September 2013
Job PC Technician
Industry Information Technology and Services
Experience
Northwestern Mutual April 2015 - Present
TEKsystems January 2015 - Present
Merz Aesthetics October 2014 - Present
TEKsystems January 2015 - March 2015
Robert Half Technology August 2014 - September 2014
Brooksource May 2014 - July 2014
IAC Group November 2013 - February 2014
Alpine Access October 2010 - September 2013
Hibl's Real Estate April 2010 - October 2010
Staples October 2009 - October 2010
Skills
Microsoft Office, Troubleshooting, Windows, Word, Outlook, Software Documentation, Technical Support, Microsoft Excel, Process Improvement, Customer Satisfaction, Negotiation, Team Leadership, Public Relations, XP, Research, Customer Service, Software Installation, Social Media, Social Media Marketing, Microsoft Word, Event Management, Analysis, Computer Hardware, Help Desk Support, Event Planning, Budgets, Project Planning, Project Management, Inventory Management, Editing, Access, Administrative..., Team Building, Management, PowerPoint, Public Speaking, Coaching, Training, Time Management, Data Entry, Social Networking, Teamwork, Teaching, System Administration, Advertising, Process Scheduler, Call Center, Windows 7, Active Directory, Leadership
Education
PC Pro School 2002 — 2004
Microsoft Certificaitons, IT
University of Wisconsin-Green Bay 1990 — 1995
BA, Business
The University of Montana 1993 — 1994
BA Business, Business
Northwestern Mutual April 2015 - Present
TEKsystems January 2015 - Present
Merz Aesthetics October 2014 - Present
TEKsystems January 2015 - March 2015
Robert Half Technology August 2014 - September 2014
Brooksource May 2014 - July 2014
IAC Group November 2013 - February 2014
Alpine Access October 2010 - September 2013
Hibl's Real Estate April 2010 - October 2010
Staples October 2009 - October 2010
Skills
Microsoft Office, Troubleshooting, Windows, Word, Outlook, Software Documentation, Technical Support, Microsoft Excel, Process Improvement, Customer Satisfaction, Negotiation, Team Leadership, Public Relations, XP, Research, Customer Service, Software Installation, Social Media, Social Media Marketing, Microsoft Word, Event Management, Analysis, Computer Hardware, Help Desk Support, Event Planning, Budgets, Project Planning, Project Management, Inventory Management, Editing, Access, Administrative..., Team Building, Management, PowerPoint, Public Speaking, Coaching, Training, Time Management, Data Entry, Social Networking, Teamwork, Teaching, System Administration, Advertising, Process Scheduler, Call Center, Windows 7, Active Directory, Leadership
Education
PC Pro School 2002 — 2004
Microsoft Certificaitons, IT
University of Wisconsin-Green Bay 1990 — 1995
BA, Business
The University of Montana 1993 — 1994
BA Business, Business
clark stoner clark stoner's Alpine Access Experience October 2013 - August 2014
Job Always working
Industry Computer Hardware
Experience
Stoner Servers November 2010 - Present
Alpine Access October 2013 - August 2014
ACS-Xerox June 2013 - October 2013
natomas auto body November 2008 - April 2009
jiffy lube April 2008 - August 2008
Skills
Automotive, Problem Solving, Product Development, Continuous Improvement, Manufacturing, Strategic Planning, Programming, 3D animation, Electrical, Diagnostics, Web Development, Web Design, Java, JavaScript, XML, HTML, Networking, Wireless Networking, Graphic Design, Computer Diagnostics, Plumbing, Cat5, Routers, Mac OS, Windows, Linux, Photoshop, Zbrush, 3D Coat, Unity3D, Maya, After Effects, C++, Android, Android Development, Mobile Applications, Computer Repair, Guitarist, Piano Playing, Bass Guitar, OS X
Education
Universal Technical Institute of California Inc 2007 — 2009
Certificate, Automobile/Automotive Mechanics Technology/Technician
Stoner Servers November 2010 - Present
Alpine Access October 2013 - August 2014
ACS-Xerox June 2013 - October 2013
natomas auto body November 2008 - April 2009
jiffy lube April 2008 - August 2008
Skills
Automotive, Problem Solving, Product Development, Continuous Improvement, Manufacturing, Strategic Planning, Programming, 3D animation, Electrical, Diagnostics, Web Development, Web Design, Java, JavaScript, XML, HTML, Networking, Wireless Networking, Graphic Design, Computer Diagnostics, Plumbing, Cat5, Routers, Mac OS, Windows, Linux, Photoshop, Zbrush, 3D Coat, Unity3D, Maya, After Effects, C++, Android, Android Development, Mobile Applications, Computer Repair, Guitarist, Piano Playing, Bass Guitar, OS X
Education
Universal Technical Institute of California Inc 2007 — 2009
Certificate, Automobile/Automotive Mechanics Technology/Technician
Janet B. Janet B.'s Alpine Access Experience December 2010 - July 2013
Job Contractor at East Coast Water Quality
Industry Facilities Services
Experience
East Coast Water Quality Inc. January 2014 - Present
Alpine Access December 2010 - July 2013
Dominion Enterprises June 2001 - June 2006
Skills
Customer Service, Troubleshooting, Budgets, Data Entry, Process Scheduler, Bookkeeping, Microsoft Excel, Customer Satisfaction, Call Centers, Technical Support, Outlook, Microsoft Word, Software Documentation, System Administration, Training, Employee Relations, Administration, Accounts Payable, Telecommunications, Invoicing, Supervisory Skills, Access, Time Management, Administrative..., Telephone Skills, Accounts Receivable, Database Administration, Word, Tax Preparation, Payroll, Human Resources, Process Improvement, Microsoft Office, Tax Return Preparation, Six Sigma Yellow Belt,..., Administrative...
Education
Coastal Carolina Community College 2007 — 2008
Certificate, Veterinary Assisting
Tidewater Community College
Continuing Education
East Coast Water Quality Inc. January 2014 - Present
Alpine Access December 2010 - July 2013
Dominion Enterprises June 2001 - June 2006
Skills
Customer Service, Troubleshooting, Budgets, Data Entry, Process Scheduler, Bookkeeping, Microsoft Excel, Customer Satisfaction, Call Centers, Technical Support, Outlook, Microsoft Word, Software Documentation, System Administration, Training, Employee Relations, Administration, Accounts Payable, Telecommunications, Invoicing, Supervisory Skills, Access, Time Management, Administrative..., Telephone Skills, Accounts Receivable, Database Administration, Word, Tax Preparation, Payroll, Human Resources, Process Improvement, Microsoft Office, Tax Return Preparation, Six Sigma Yellow Belt,..., Administrative...
Education
Coastal Carolina Community College 2007 — 2008
Certificate, Veterinary Assisting
Tidewater Community College
Continuing Education
Katifia Woods Katifia Woods's Alpine Access Experience December 2012 - June 2013
Job Mail Handler Assistant at United States Postal Service
Industry Military
Experience
United States Postal Service November 2013 - Present
United States Postal Service May 2013 - Present
Alpine Access December 2012 - June 2013
Currently Unemployed August 2012 - December 2012
United States Department of Defense February 2011 - August 2012
AAFES February 2010 - January 2011
United States Department of Defense June 2009 - December 2009
UMUC Europe December 2007 - August 2009
United States Department of Defense September 2006 - December 2007
Skills
Customer Service, Typing, Organization, Microsoft Word, Microsoft Excel, PowerPoint, Answering Telephones, Work in A Fast Paced..., Call Center, Fast Learner, Pay Close Attention to..., Dedicated Professional, Administration
Education
University of Phoenix 2013 — 2015
Master of Arts (M.A.), Psychology
Ashford University 2012 — 2013
Bachelor of Arts (B.A.), Psychology, 3.08
University of Phoenix 2007 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, 3.04
United States Postal Service November 2013 - Present
United States Postal Service May 2013 - Present
Alpine Access December 2012 - June 2013
Currently Unemployed August 2012 - December 2012
United States Department of Defense February 2011 - August 2012
AAFES February 2010 - January 2011
United States Department of Defense June 2009 - December 2009
UMUC Europe December 2007 - August 2009
United States Department of Defense September 2006 - December 2007
Skills
Customer Service, Typing, Organization, Microsoft Word, Microsoft Excel, PowerPoint, Answering Telephones, Work in A Fast Paced..., Call Center, Fast Learner, Pay Close Attention to..., Dedicated Professional, Administration
Education
University of Phoenix 2013 — 2015
Master of Arts (M.A.), Psychology
Ashford University 2012 — 2013
Bachelor of Arts (B.A.), Psychology, 3.08
University of Phoenix 2007 — 2008
Associate of Arts (A.A.), Business Administration and Management, General, 3.04
David Whitbeck David Whitbeck's Alpine Access Experience 2010 - 2011
Job Owner at DCW PC Repair and Servicing
Industry Computer & Network Security
Experience
DCW PC Repair and Servicing June 2004 - Present
Alpine Access 2010 - 2011
RadioShack August 2007 - October 2010
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, Customer Experience, Customer Support, Customer Retention, Customer Engagement, Retail Sales, Sales Management, Sales Process, Sales Operations, Microsoft Office, Windows Server, Ubuntu, Windows 7, Windows Vista, Windows Mobile, Cellular Communications, Consumer Electronics, PC building, Microsoft SQL Server, Microsoft Technologies, Computer Network...
Education
University of Bridgeport 1999 — 2001
N/A, Computer Technology/Computer Systems Technology
DCW PC Repair and Servicing June 2004 - Present
Alpine Access 2010 - 2011
RadioShack August 2007 - October 2010
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, Customer Experience, Customer Support, Customer Retention, Customer Engagement, Retail Sales, Sales Management, Sales Process, Sales Operations, Microsoft Office, Windows Server, Ubuntu, Windows 7, Windows Vista, Windows Mobile, Cellular Communications, Consumer Electronics, PC building, Microsoft SQL Server, Microsoft Technologies, Computer Network...
Education
University of Bridgeport 1999 — 2001
N/A, Computer Technology/Computer Systems Technology
Trincell Shelvin Trincell Shelvin's Alpine Access Experience October 2010 - October 2013
Job Consultant at Sutherland Global Services
Industry Telecommunications
Experience
LSU LPPR Facility Outbound calls for government surveysConsultantSutherland Global ServicesJanuary 2014 - Present
Alpine Access October 2010 - October 2013
Skills
Customer Satisfaction, Customer Experience, Call Centers, Technical Support, Customer Support, Customer Retention, Workforce Management, Service Delivery, BPO, Contact Centers, Telemarketing, Troubleshooting, Outsourcing, Inbound Marketing, Avaya, Call Center Development, Escalation, IEX, Vendor Management, Customer Service
Education
Remington College
Business Office Management
University of Phoenix
Bachelor's degree, Information Technology/Network Security
LSU LPPR Facility Outbound calls for government surveysConsultantSutherland Global ServicesJanuary 2014 - Present
Alpine Access October 2010 - October 2013
Skills
Customer Satisfaction, Customer Experience, Call Centers, Technical Support, Customer Support, Customer Retention, Workforce Management, Service Delivery, BPO, Contact Centers, Telemarketing, Troubleshooting, Outsourcing, Inbound Marketing, Avaya, Call Center Development, Escalation, IEX, Vendor Management, Customer Service
Education
Remington College
Business Office Management
University of Phoenix
Bachelor's degree, Information Technology/Network Security
Penny Ussery's Alpine Access Experience December 2011 - Present
Job Sr. Recruiter at Alpine Access
Industry Outsourcing/Offshoring
Experience
Alpine Access December 2011 - Present
Alpine Access January 2010 - December 2011
Alpine Access March 2008 - January 2010
Skills
Certified Trainer, Customer Service, Complaint handling and..., Human resource..., Mentoring, Reporting, Customer Satisfaction..., One call resolutions, EEOC Standards, Corporate Communications, Skill building, Team Building, Managing Employees, Staff Supervision, Order Fulfillment, Organizational...
Education
University of Arkansas at Little Rock 2006 — 2008
Associate's degree
North Pulaski High School 1985 — 1987
Alpine Access December 2011 - Present
Alpine Access January 2010 - December 2011
Alpine Access March 2008 - January 2010
Skills
Certified Trainer, Customer Service, Complaint handling and..., Human resource..., Mentoring, Reporting, Customer Satisfaction..., One call resolutions, EEOC Standards, Corporate Communications, Skill building, Team Building, Managing Employees, Staff Supervision, Order Fulfillment, Organizational...
Education
University of Arkansas at Little Rock 2006 — 2008
Associate's degree
North Pulaski High School 1985 — 1987
David Grove David Grove's Alpine Access Experience January 2001 - July 2007
Job Director of IT, @Home Solutions at TeleTech
Industry Information Technology and Services
Experience
Check Point Software Technologies, Ltd. March 2015 - Present
TeleTech August 2012 - March 2015
TeleTech January 2011 - August 2012
TeleTech September 2007 - December 2010
Alpine Access January 2001 - July 2007
XCare.net March 2000 - January 2001
Kroenke Sports Enterprises April 1999 - March 2000
Walrus Watch & Clock January 1997 - March 1999
JWT December 1988 - January 1997
Skills
Process Development, IT Service Management, Call Center, BPO, VDI Implementation, ITIL, Cloud Computing, Offshoring, Work from Home..., Technology, Outsourcing, VDI, Vendor Management, Service Delivery, Technical Support, IT Management, Professional Services, Software Development, Business Process, Management, Infrastructure, Data Center, Servers, Strategy, Integration, Process Improvement, Leadership, Call Centers, Change Management, Program Management, CRM, Team Management, Enterprise Software, VMware, Customer Satisfaction, Process Simulation, Incident Management, IT Operations, Talent Acquisition, Disaster Recovery, Training, Telecommunications, Security, SaaS, IT Strategy, Business Process..., Storage, Enterprise Architecture, System Deployment, Virtualization
Education
University of Phoenix 2005 — 2008
Bachelor's degree, Business Management
Art Institue of Colorado 1986 — 1988
Associates in Visual Communications, Advertising and Design
Check Point Software Technologies, Ltd. March 2015 - Present
TeleTech August 2012 - March 2015
TeleTech January 2011 - August 2012
TeleTech September 2007 - December 2010
Alpine Access January 2001 - July 2007
XCare.net March 2000 - January 2001
Kroenke Sports Enterprises April 1999 - March 2000
Walrus Watch & Clock January 1997 - March 1999
JWT December 1988 - January 1997
Skills
Process Development, IT Service Management, Call Center, BPO, VDI Implementation, ITIL, Cloud Computing, Offshoring, Work from Home..., Technology, Outsourcing, VDI, Vendor Management, Service Delivery, Technical Support, IT Management, Professional Services, Software Development, Business Process, Management, Infrastructure, Data Center, Servers, Strategy, Integration, Process Improvement, Leadership, Call Centers, Change Management, Program Management, CRM, Team Management, Enterprise Software, VMware, Customer Satisfaction, Process Simulation, Incident Management, IT Operations, Talent Acquisition, Disaster Recovery, Training, Telecommunications, Security, SaaS, IT Strategy, Business Process..., Storage, Enterprise Architecture, System Deployment, Virtualization
Education
University of Phoenix 2005 — 2008
Bachelor's degree, Business Management
Art Institue of Colorado 1986 — 1988
Associates in Visual Communications, Advertising and Design
Chris Mallow Chris Mallow's Alpine Access Experience October 2004 - October 2005
Job Information Security Analyst at Love's Travel Stops
Industry Information Technology and Services
Experience
Baseball Umpire February 2010 - Present
Love's Travel Stops March 2015 - Present
Football official August 2009 - Present
University of Oklahoma July 2011 - March 2015
BancFirst August 2008 - June 2011
G&B Solutions, Inc. April 2007 - August 2008
Root Group October 2005 - April 2007
Alpine Access October 2004 - October 2005
Skills
Network Security, Information Security, Computer Forensics, Forensic Analysis, Computer Security, CISSP, Security, Digital Forensics, FTK, Incident Response, EnCase, Incident Investigation, Security Analysis, Networking, Cryptography, Public Speaking, Security Architecture..., Network Administration, VPN, Linux System..., IPS, Penetration Testing, Information Security..., Linux, Cisco Technologies, Teaching, Technology Instruction, Hardware, GCFA, Information Security..., Security Operations, Vulnerability Assessment, Network Engineering, Firewalls, Technical Training, Strategic Planning, Windows, Budgets, Customer Service, Instructional Design, BGP, Microsoft Excel, Wireshark, Application Security, Microsoft Office, PowerPoint, Outlook, Microsoft Word
Education
University of Oklahoma 1992 — 1995
BA, Linguistics
University of Chicago 1991 — 1992
Baseball Umpire February 2010 - Present
Love's Travel Stops March 2015 - Present
Football official August 2009 - Present
University of Oklahoma July 2011 - March 2015
BancFirst August 2008 - June 2011
G&B Solutions, Inc. April 2007 - August 2008
Root Group October 2005 - April 2007
Alpine Access October 2004 - October 2005
Skills
Network Security, Information Security, Computer Forensics, Forensic Analysis, Computer Security, CISSP, Security, Digital Forensics, FTK, Incident Response, EnCase, Incident Investigation, Security Analysis, Networking, Cryptography, Public Speaking, Security Architecture..., Network Administration, VPN, Linux System..., IPS, Penetration Testing, Information Security..., Linux, Cisco Technologies, Teaching, Technology Instruction, Hardware, GCFA, Information Security..., Security Operations, Vulnerability Assessment, Network Engineering, Firewalls, Technical Training, Strategic Planning, Windows, Budgets, Customer Service, Instructional Design, BGP, Microsoft Excel, Wireshark, Application Security, Microsoft Office, PowerPoint, Outlook, Microsoft Word
Education
University of Oklahoma 1992 — 1995
BA, Linguistics
University of Chicago 1991 — 1992
Monique Finch Monique Finch's Alpine Access Experience 2013 - 2013
Job CSP/IBO at Monique & Home Workers LLC
Industry Telecommunications
Experience
Monique & Home Workers LLC November 2011 - Present
Alpine Access 2013 - 2013
West at Home December 2010 - May 2012
Skills
Telecommunications, Project Management, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development
Education
University of Phoenix 2012 — 2016
Monique & Home Workers LLC November 2011 - Present
Alpine Access 2013 - 2013
West at Home December 2010 - May 2012
Skills
Telecommunications, Project Management, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development
Education
University of Phoenix 2012 — 2016
Lorenzo Blake's Alpine Access Experience August 2010 - October 2011
Job Hartford Community Organizer at CCEJ Connecticut Coalition for Environmental Justice
Industry Nonprofit Organization Management
Experience
Hayco Construction January 2012 - February 2015
Alpine Access August 2010 - October 2011
Skills
Administration, Customer Relations, Customer Service, PowerPoint, Access, Excel, Word, Microsoft Office, Research, Social Networking, Volunteer Management, Fundraising, Microsoft Excel, Organizational..., Event Planning, Nonprofits, Microsoft Word
Education
University of Southern California 1988 — 1989
Bloomfield High School 1983 — 1987
Hayco Construction January 2012 - February 2015
Alpine Access August 2010 - October 2011
Skills
Administration, Customer Relations, Customer Service, PowerPoint, Access, Excel, Word, Microsoft Office, Research, Social Networking, Volunteer Management, Fundraising, Microsoft Excel, Organizational..., Event Planning, Nonprofits, Microsoft Word
Education
University of Southern California 1988 — 1989
Bloomfield High School 1983 — 1987
J.R. Belschner J.R. Belschner's Alpine Access Experience August 2011 - January 2012
Job Office Manager / Bookkeeper at Merritt Electric Co, Inc and Merritt Trucking LLC
Industry Financial Services
Experience
Merritt Electric Co, Inc and Merritt Trucking LLC April 2014 - Present
Maersk Line (contract through Talent Bridge) October 2013 - January 2014
Maersk Line (contract through Talent Bridge) August 2013 - October 2013
DesignLine USA March 2012 - May 2013
TalentBridge March 2012 - March 2012
Compass Group February 2012 - March 2012
Alpine Access August 2011 - January 2012
ACS, a Xerox Company September 2009 - December 2010
Skills
SAP, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, QuickBooks, Fishbowl Inventory, MyFinance, Good communication..., MS Access, Pivot Tables, Accounting, Access, Notary Public, General Ledger, Finance
Education
University of Miami - School of Business 2004 — 2008
Batchelor of Science in Business Administration, Finance
Merritt Electric Co, Inc and Merritt Trucking LLC April 2014 - Present
Maersk Line (contract through Talent Bridge) October 2013 - January 2014
Maersk Line (contract through Talent Bridge) August 2013 - October 2013
DesignLine USA March 2012 - May 2013
TalentBridge March 2012 - March 2012
Compass Group February 2012 - March 2012
Alpine Access August 2011 - January 2012
ACS, a Xerox Company September 2009 - December 2010
Skills
SAP, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, QuickBooks, Fishbowl Inventory, MyFinance, Good communication..., MS Access, Pivot Tables, Accounting, Access, Notary Public, General Ledger, Finance
Education
University of Miami - School of Business 2004 — 2008
Batchelor of Science in Business Administration, Finance
Maxwell Talley Maxwell Talley's Alpine Access Experience November 2010 - April 2011
Job Web Design and Data Management
Industry Internet
Experience
American College of Veterinary Internal Medicine April 2011 - Present
Alpine Access November 2010 - April 2011
DTCC October 2007 - July 2009
Skills
Microsoft Office, Computer Hardware, CSS, Troubleshooting, Social Media, HTML
Education
University of Hawaii at Manoa 2004 — 2007
BA, Psychology
American College of Veterinary Internal Medicine April 2011 - Present
Alpine Access November 2010 - April 2011
DTCC October 2007 - July 2009
Skills
Microsoft Office, Computer Hardware, CSS, Troubleshooting, Social Media, HTML
Education
University of Hawaii at Manoa 2004 — 2007
BA, Psychology
Louann Duffy Louann Duffy's Alpine Access Experience October 2011 - Present
Job Retired working part time as a customer care professional in the healthcare industry
Industry Human Resources
Experience
Alpine Access October 2011 - Present
Consultant March 2011 - October 2011
Catholic Charities of the Archdiocese of Denver January 2010 - September 2010
Boomer Group September 2007 - February 2010
American Red Cross, Mile High Chapter July 2002 - July 2007
Global Career Management October 1997 - May 2002
Skills
FMLA, Recruiting, Employee Benefits, Customer Service, Projects, Retirement, New Hire Processes, Personnel Files, Data Retention, Personnel Management, Training, Onboarding, Applicant Tracking..., HRIS, Employee Relations, Deferred Compensation, Benefits Administration, Human Resources, New Hire Orientations, Talent Acquisition
Education
University of Phoenix, Denver 1993 — 1994
MAOM, Management / Human Resource emphasis
University of Colorado Boulder 1965 — 1970
B.S. Ed, Elementary Ed
Alpine Access October 2011 - Present
Consultant March 2011 - October 2011
Catholic Charities of the Archdiocese of Denver January 2010 - September 2010
Boomer Group September 2007 - February 2010
American Red Cross, Mile High Chapter July 2002 - July 2007
Global Career Management October 1997 - May 2002
Skills
FMLA, Recruiting, Employee Benefits, Customer Service, Projects, Retirement, New Hire Processes, Personnel Files, Data Retention, Personnel Management, Training, Onboarding, Applicant Tracking..., HRIS, Employee Relations, Deferred Compensation, Benefits Administration, Human Resources, New Hire Orientations, Talent Acquisition
Education
University of Phoenix, Denver 1993 — 1994
MAOM, Management / Human Resource emphasis
University of Colorado Boulder 1965 — 1970
B.S. Ed, Elementary Ed
Ana Crespo Ana Crespo's Alpine Access Experience August 2009 - May 2010
Job Insurance Agent at Senior Benefit Group, LLC
Industry Financial Services
Experience
The Senior Benefit Group, Inc October 2011 - Present
World Financial Group (WFG) April 2011 - Present
Florida Marketing Organization September 2010 - Present
Insphere Insurance Solutions June 2010 - September 2011
Crespo professional Services October 2006 - December 2010
Integrity First Consulting Group April 2010 - September 2010
Alpine Access August 2009 - May 2010
JC Mortgage August 2006 - August 2008
Partners Advantage October 2007 - March 2008
Allsate Insurance March 2004 - October 2006
Skills
Insurance, Health Insurance, Disability Insurance, Retirement Planning, Life Insurance, Fixed Annuities, Medicare, Term Life Insurance, Employee Benefits, Long-term Care, Whole Life, Long Term Care Insurance, Mortgage Lending, Retirement, Brokers, Property & Casualty..., Accident, Underwriting, Critical Illness, Universal Life
Education
Universidad de Puerto Rico 1987 — 1992
Bachelor, Finance, accounting, Business Management
University of Puerto Rico 1987 — 1992
Bachelor Degree, Business Administration
San Vicente de Paul
The Senior Benefit Group, Inc October 2011 - Present
World Financial Group (WFG) April 2011 - Present
Florida Marketing Organization September 2010 - Present
Insphere Insurance Solutions June 2010 - September 2011
Crespo professional Services October 2006 - December 2010
Integrity First Consulting Group April 2010 - September 2010
Alpine Access August 2009 - May 2010
JC Mortgage August 2006 - August 2008
Partners Advantage October 2007 - March 2008
Allsate Insurance March 2004 - October 2006
Skills
Insurance, Health Insurance, Disability Insurance, Retirement Planning, Life Insurance, Fixed Annuities, Medicare, Term Life Insurance, Employee Benefits, Long-term Care, Whole Life, Long Term Care Insurance, Mortgage Lending, Retirement, Brokers, Property & Casualty..., Accident, Underwriting, Critical Illness, Universal Life
Education
Universidad de Puerto Rico 1987 — 1992
Bachelor, Finance, accounting, Business Management
University of Puerto Rico 1987 — 1992
Bachelor Degree, Business Administration
San Vicente de Paul
Larry W. Harrell CCRN Larry W. Harrell CCRN's Alpine Access Experience 2012 - Present
Job Sykes Enterprises CCP, Flex Trainer
Industry Telecommunications
Experience
Alpine Access 2012 - Present
Global Harrell Family Reseach Collaborative Database 2008 - Present
Harrell Digital Enterprises & Harbor Imports June 1999 - Present
Harrell Enterprises January 1999 - Present
National Telecommuting Institute (NTI) September 2010 - September 2012
All-Star Satellite Communications April 2006 - July 2007
Andy's Satellites & More April 2004 - April 2006
Bella Vista Golf and Yacht Club May 2000 - November 2003
Inn Golf Resort - Howey August 1999 - May 2000
Genesis ElderCare June 1997 - December 1998
Skills
Training, Management, Program Management, Databases, Integration, Time Management, Quality Assurance, Customer Service, Sales, Advertising, Employee Relations, Process Scheduler
Education
National Telecommuting Institute 2009 — 2012
Basic Call Center Certification, Advanced Call Center Certification
University of Central Florida 1978 — 1980
Bachelor of Science - Nursing, Critical Care Nursing- Medical / Computer Applications
University of Central Florida - College of Business Administration 1977 — 1979
BSN, Computer Business Applications & Management
Florida Hospital (UCF - Adventist School of Nursing) 1977 — 1978
ICU / CCU / ER Critical Care Certification, Critical Care Medicine
Florida State Nursing
Valencia College 1975 — 1977
Associte in Science, Nursing, Computer Business Applications
Valencia Community College 1975 — 1977
Associate in Science Degree, Nursing; Nursing
Oakridge High School 1973 — 1976
High School Diploma, Computer Science
Alpine Access 2012 - Present
Global Harrell Family Reseach Collaborative Database 2008 - Present
Harrell Digital Enterprises & Harbor Imports June 1999 - Present
Harrell Enterprises January 1999 - Present
National Telecommuting Institute (NTI) September 2010 - September 2012
All-Star Satellite Communications April 2006 - July 2007
Andy's Satellites & More April 2004 - April 2006
Bella Vista Golf and Yacht Club May 2000 - November 2003
Inn Golf Resort - Howey August 1999 - May 2000
Genesis ElderCare June 1997 - December 1998
Skills
Training, Management, Program Management, Databases, Integration, Time Management, Quality Assurance, Customer Service, Sales, Advertising, Employee Relations, Process Scheduler
Education
National Telecommuting Institute 2009 — 2012
Basic Call Center Certification, Advanced Call Center Certification
University of Central Florida 1978 — 1980
Bachelor of Science - Nursing, Critical Care Nursing- Medical / Computer Applications
University of Central Florida - College of Business Administration 1977 — 1979
BSN, Computer Business Applications & Management
Florida Hospital (UCF - Adventist School of Nursing) 1977 — 1978
ICU / CCU / ER Critical Care Certification, Critical Care Medicine
Florida State Nursing
Valencia College 1975 — 1977
Associte in Science, Nursing, Computer Business Applications
Valencia Community College 1975 — 1977
Associate in Science Degree, Nursing; Nursing
Oakridge High School 1973 — 1976
High School Diploma, Computer Science
Monica Calenda's Alpine Access Experience 2005 - 2006
Job CoOwner at CruiseOne Calenda's Vacations
Industry Leisure, Travel & Tourism
Experience
CruiseOne August 2014 - Present
Cox, Baker & Page LLC 2014 - 2014
Pinnacol Assurance July 2006 - March 2011
Alpine Access 2005 - 2006
Arbor Occupational Medicine 2000 - 2002
Vistana Resorts 1996 - 1999
Federal Crime Insurance Program 1994 - 1996
Condado Plaza Hotel Casino May 1992 - July 1994
Mutual of Omaha 1991 - 1993
Guzman & Zambrana Inc. (Insurance Agents) 1987 - 1993
Skills
Travel Planning, Workers Compensation, Management, Travel Arrangements, Travel Insurance, Spanish-speaking, Cruises, Group Cruises, Luxury Cruise, Leisure Travel, Adventure Travel, Travel Management, Online Travel, Business Travel, Marketing, Inclusive Resorts, Customer Service, Customer Retention, Integrity, Close Attention to..., Innovation, Life Insurance, Insurance, Vacation, Training
Education
Universidad del Sagrado Corazón 1990 — 1994
Associate's Degree, Business Administration and Management, General
D'Rose International 1989 — 1991
Professional Modeling, Fashion Modeling
CruiseOne August 2014 - Present
Cox, Baker & Page LLC 2014 - 2014
Pinnacol Assurance July 2006 - March 2011
Alpine Access 2005 - 2006
Arbor Occupational Medicine 2000 - 2002
Vistana Resorts 1996 - 1999
Federal Crime Insurance Program 1994 - 1996
Condado Plaza Hotel Casino May 1992 - July 1994
Mutual of Omaha 1991 - 1993
Guzman & Zambrana Inc. (Insurance Agents) 1987 - 1993
Skills
Travel Planning, Workers Compensation, Management, Travel Arrangements, Travel Insurance, Spanish-speaking, Cruises, Group Cruises, Luxury Cruise, Leisure Travel, Adventure Travel, Travel Management, Online Travel, Business Travel, Marketing, Inclusive Resorts, Customer Service, Customer Retention, Integrity, Close Attention to..., Innovation, Life Insurance, Insurance, Vacation, Training
Education
Universidad del Sagrado Corazón 1990 — 1994
Associate's Degree, Business Administration and Management, General
D'Rose International 1989 — 1991
Professional Modeling, Fashion Modeling
Rohan Jackson Rohan Jackson's Alpine Access Experience 2009 - 2012
Job IT Professional
Industry Information Technology and Services
Experience
Iron Pen Web Design & Printing Service August 2012 - Present
Iron Pen Web Design & Printing Service August 2012 - Present
Alpine Access 2009 - 2012
Skills
Computer Hardware, Troubleshooting, Windows, Windows 7, Customer Service, Windows XP, Software Documentation, Help Desk Support, Customer Satisfaction, Call Centers, Process Improvement, Team Leadership, Customer Experience, Customer Support, Data Entry, Technical Support, Workforce Management, Operating Systems, Outlook, Networking
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Human Resource Management
Iron Pen Web Design & Printing Service August 2012 - Present
Iron Pen Web Design & Printing Service August 2012 - Present
Alpine Access 2009 - 2012
Skills
Computer Hardware, Troubleshooting, Windows, Windows 7, Customer Service, Windows XP, Software Documentation, Help Desk Support, Customer Satisfaction, Call Centers, Process Improvement, Team Leadership, Customer Experience, Customer Support, Data Entry, Technical Support, Workforce Management, Operating Systems, Outlook, Networking
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Human Resource Management
J Brady J Brady's Alpine Access Experience 2009 - May 2012
Job Sr. Manager Customer Care at Herman Miller
Industry Consumer Services
Experience
Herman Miller April 2013 - May 2015
Preferred Properties Denver July 2012 - January 2013
Alpine Access 2009 - May 2012
American Red Cross - Mile High Chapter January 2007 - May 2008
DIRECTV 1995 - 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Process Improvement, Team Building, Call Centers
Education
University of Illinois at Chicago 1984 — 1987
BS, Management
University of Illinois at Chicago
BS, Business, Management, Marketing, and Related Support Services
Herman Miller April 2013 - May 2015
Preferred Properties Denver July 2012 - January 2013
Alpine Access 2009 - May 2012
American Red Cross - Mile High Chapter January 2007 - May 2008
DIRECTV 1995 - 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Process Improvement, Team Building, Call Centers
Education
University of Illinois at Chicago 1984 — 1987
BS, Management
University of Illinois at Chicago
BS, Business, Management, Marketing, and Related Support Services
Anthony Strickland Anthony Strickland's Alpine Access Experience September 2011 - Present
Job Student at Kaplan University
Industry Mental Health Care
Experience
Kaplan University August 2012 - Present
Alpine Access September 2011 - Present
University of Phoenix October 2009 - August 2011
JC Penney June 2008 - April 2011
Wendys International June 1994 - April 2010
West At Home November 2006 - February 2010
I.D.M.R. November 1993 - November 1993
Skills
Customer Service, Microsoft Office, Employee Relations, Conflict Resolution, Coaching, Outlook, Leadership Development, Microsoft Excel, Research, Public Speaking, Social Media, Social Networking, Event Planning, Time Management, Public Relations, Event Management, Training, Leadership, Team Building, Customer Satisfaction, Data Entry, Fundraising, PowerPoint, Recruiting, Employee Training
Education
University of Phoenix 2009 — 2011
Associate, Psychology/Criminal Justice
HighPoint Central 1980 — 1983
Kaplan University August 2012 - Present
Alpine Access September 2011 - Present
University of Phoenix October 2009 - August 2011
JC Penney June 2008 - April 2011
Wendys International June 1994 - April 2010
West At Home November 2006 - February 2010
I.D.M.R. November 1993 - November 1993
Skills
Customer Service, Microsoft Office, Employee Relations, Conflict Resolution, Coaching, Outlook, Leadership Development, Microsoft Excel, Research, Public Speaking, Social Media, Social Networking, Event Planning, Time Management, Public Relations, Event Management, Training, Leadership, Team Building, Customer Satisfaction, Data Entry, Fundraising, PowerPoint, Recruiting, Employee Training
Education
University of Phoenix 2009 — 2011
Associate, Psychology/Criminal Justice
HighPoint Central 1980 — 1983
Tara Paulk's Alpine Access Experience May 2011 - December 2011
Job Financial Analyst at Greenway Health
Industry Accounting
Experience
Greenway Health April 2015 - Present
SumTotal Systems October 2014 - March 2015
Anglin Construction Company March 2014 - October 2014
The Strategic Group March 2013 - March 2014
Kforce Inc March 2012 - October 2012
Kforce Inc November 2011 - February 2012
Alpine Access May 2011 - December 2011
Tech Data April 2007 - January 2008
Skills
QuickBooks, Accounts Payable, Accounts Receivable, 10 Key, Payroll, Bookkeeping, Accounting, Account Reconciliation, Invoicing, Bank Reconciliation, Balance, General Ledger, Data Entry, PeopleSoft, Financial Reporting, Variance Analysis, Outlook, Financial Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Budgets, Customer Service, Finance, Leadership, Public Speaking, Analysis, Forecasting, PowerPoint
Education
University of Florida - Warrington College Of Business 2006 — 2010
Bachelors in Science, Accounting
Sickles High School
Sickles High School
Sickles High School
Greenway Health April 2015 - Present
SumTotal Systems October 2014 - March 2015
Anglin Construction Company March 2014 - October 2014
The Strategic Group March 2013 - March 2014
Kforce Inc March 2012 - October 2012
Kforce Inc November 2011 - February 2012
Alpine Access May 2011 - December 2011
Tech Data April 2007 - January 2008
Skills
QuickBooks, Accounts Payable, Accounts Receivable, 10 Key, Payroll, Bookkeeping, Accounting, Account Reconciliation, Invoicing, Bank Reconciliation, Balance, General Ledger, Data Entry, PeopleSoft, Financial Reporting, Variance Analysis, Outlook, Financial Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Budgets, Customer Service, Finance, Leadership, Public Speaking, Analysis, Forecasting, PowerPoint
Education
University of Florida - Warrington College Of Business 2006 — 2010
Bachelors in Science, Accounting
Sickles High School
Sickles High School
Sickles High School
Roger Kief Roger Kief's Alpine Access Experience March 2013 - May 2015
Job CCP at Alpine Access
Industry Translation and Localization
Experience
Alpine Access March 2013 - May 2015
oDesk Freelancer August 2012 - February 2013
CCC GesmbH January 2012 - July 2012
Stream Global Services August 2011 - October 2011
Roger Alexander Kief Cab Company September 2007 - June 2011
Lifetouch, Inc June 2002 - February 2003
Phoenix Communications March 1999 - December 2000
AT&T December 1997 - June 1998
AT&T 1995 - 1997
Mautner Markhof AG January 1989 - January 1991
Skills
Strategic Planning, Project Management, Team Building, Microsoft Office, Management, Team Leadership, Program Management, Research, Access, Negotiation, Project Planning, Customer Service
Education
United States International University 1992 — 1994
Bachelor of Science, Management Informations Systems
Computer Training Center, Nairobi 1988 — 1988
Diploma in Systems Analysis and Design, Computer Programming, Specific Applications, A
Université de Fribourg/Universität Freiburg 1985 — 1986
no degree, Volkswirtschaftslehre
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
German School Lagos Nigeria
German School Lagos Nigeria
Alpine Access March 2013 - May 2015
oDesk Freelancer August 2012 - February 2013
CCC GesmbH January 2012 - July 2012
Stream Global Services August 2011 - October 2011
Roger Alexander Kief Cab Company September 2007 - June 2011
Lifetouch, Inc June 2002 - February 2003
Phoenix Communications March 1999 - December 2000
AT&T December 1997 - June 1998
AT&T 1995 - 1997
Mautner Markhof AG January 1989 - January 1991
Skills
Strategic Planning, Project Management, Team Building, Microsoft Office, Management, Team Leadership, Program Management, Research, Access, Negotiation, Project Planning, Customer Service
Education
United States International University 1992 — 1994
Bachelor of Science, Management Informations Systems
Computer Training Center, Nairobi 1988 — 1988
Diploma in Systems Analysis and Design, Computer Programming, Specific Applications, A
Université de Fribourg/Universität Freiburg 1985 — 1986
no degree, Volkswirtschaftslehre
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
American International School Vienna Austria
German School Lagos Nigeria
German School Lagos Nigeria
Harrison Hellner's Alpine Access Experience 2008 - 2009
Job Associate at Raymond James & Associates, Inc
Industry Financial Services
Experience
Raymond James & Associates, Inc July 2014 - Present
Raymond James & Associates, Inc July 2013 - Present
Raymond James & Associates, Inc July 2011 - June 2013
Headwaters MB September 2010 - May 2011
University of Denver January 2008 - March 2011
Headwaters MB June 2010 - September 2010
Alpine Access 2008 - 2009
Skills
Financial Modeling, Finance, Financial Analysis, Corporate Finance, Mergers & Acquisitions, Due Diligence, Private Equity, Investments, Investment Banking, Valuation, Bloomberg, Capital IQ
Education
University of Denver - Daniels College of Business
Raymond James & Associates, Inc July 2014 - Present
Raymond James & Associates, Inc July 2013 - Present
Raymond James & Associates, Inc July 2011 - June 2013
Headwaters MB September 2010 - May 2011
University of Denver January 2008 - March 2011
Headwaters MB June 2010 - September 2010
Alpine Access 2008 - 2009
Skills
Financial Modeling, Finance, Financial Analysis, Corporate Finance, Mergers & Acquisitions, Due Diligence, Private Equity, Investments, Investment Banking, Valuation, Bloomberg, Capital IQ
Education
University of Denver - Daniels College of Business
Deborah Harlan's Alpine Access Experience December 2006 - March 2010
Job Student at University of Phoenix
Industry Hospital & Health Care
Experience
AT&T October 2011 - Present
Alpine Access December 2006 - March 2010
Praxair Health Care September 2004 - September 2006
Capital Acceptance - Berlin City Bank April 2003 - March 2004
CIGNA Healthcare September 2002 - February 2003
Monterey Bay Aquarium August 1996 - August 2002
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Health Care Administration / Information Technology
University of Phoenix 2008 — 2010
Associates of Science, Health Care Administration / Information Technology
University of Phoenix
Master's degree, Psychology
AT&T October 2011 - Present
Alpine Access December 2006 - March 2010
Praxair Health Care September 2004 - September 2006
Capital Acceptance - Berlin City Bank April 2003 - March 2004
CIGNA Healthcare September 2002 - February 2003
Monterey Bay Aquarium August 1996 - August 2002
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Health Care Administration / Information Technology
University of Phoenix 2008 — 2010
Associates of Science, Health Care Administration / Information Technology
University of Phoenix
Master's degree, Psychology
James Ditto James Ditto's Alpine Access Experience March 2006 - August 2007
Job Service Desk Analyst at CompuCom
Industry Information Technology and Services
Experience
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
Jim Ball Jim Ball's Alpine Access Experience April 2009 - December 2012
Job Founder
Industry Leisure, Travel & Tourism
Experience
Trip30 February 2013 - Present
Alpine Access April 2009 - December 2012
Extension9 January 2008 - April 2009
Alpine Access September 1998 - December 2005
Innovative Services of America September 1993 - June 1998
Texaco January 1991 - September 1993
Surtek, Inc. June 1977 - January 1991
Skills
Start-ups, Leadership, CRM, Management, Call Center, Call Centers, Training, Program Management, Entrepreneurship, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Strategy, Sales Process, Analysis, Workforce Management, Team Leadership, Executive Management, Telecommunications, Customer Satisfaction, Team Building, SaaS, Account Management, Project Management, E-commerce, Customer Acquisition, Analytics, Business Strategy, Business Analysis, Business Process..., Customer Service..., Process Improvement, Customer Retention, Telemarketing, Marketing Strategy, Scuba Diving, Travel Planning, Business Travel, Leisure Travel, Travel, Travel Arrangements, Online Travel
Education
University of Denver - Sturm College of Law 1988 — 1990
J.D., Law
University of Colorado Denver 1977 — 1979
M.S., Biochemistry
University of Wyoming 1973 — 1977
B.S., Chemistry and Biology
Trip30 February 2013 - Present
Alpine Access April 2009 - December 2012
Extension9 January 2008 - April 2009
Alpine Access September 1998 - December 2005
Innovative Services of America September 1993 - June 1998
Texaco January 1991 - September 1993
Surtek, Inc. June 1977 - January 1991
Skills
Start-ups, Leadership, CRM, Management, Call Center, Call Centers, Training, Program Management, Entrepreneurship, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Strategy, Sales Process, Analysis, Workforce Management, Team Leadership, Executive Management, Telecommunications, Customer Satisfaction, Team Building, SaaS, Account Management, Project Management, E-commerce, Customer Acquisition, Analytics, Business Strategy, Business Analysis, Business Process..., Customer Service..., Process Improvement, Customer Retention, Telemarketing, Marketing Strategy, Scuba Diving, Travel Planning, Business Travel, Leisure Travel, Travel, Travel Arrangements, Online Travel
Education
University of Denver - Sturm College of Law 1988 — 1990
J.D., Law
University of Colorado Denver 1977 — 1979
M.S., Biochemistry
University of Wyoming 1973 — 1977
B.S., Chemistry and Biology
Sarena Howard Sarena Howard's Alpine Access Experience 2009 - 2010
Job Customer Service at Duquesne Light
Industry Utilities
Experience
Duquesne Light Company January 2012 - Present
United States Marine Corps March 2005 - March 2011
Citizens Bank 2010 - 2011
Alpine Access 2009 - 2010
EchoStar Corporation 2005 - 2007
Skills
Call Center, Troubleshooting, Customer Satisfaction, Lotus Notes, Workforce Management, Process Improvement, Customer Service, Access, Customer Experience, Outlook, Credit, Team Leadership, Inbound Marketing, Performance Management, Training, Customer Retention, Customer Support, Avaya, Business Analysis, Analysis, Leadership, Telemarketing, Employee Relations, Call Centers, Administration
Education
University of Phoenix 2006 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, 3.2
Duquesne Light Company January 2012 - Present
United States Marine Corps March 2005 - March 2011
Citizens Bank 2010 - 2011
Alpine Access 2009 - 2010
EchoStar Corporation 2005 - 2007
Skills
Call Center, Troubleshooting, Customer Satisfaction, Lotus Notes, Workforce Management, Process Improvement, Customer Service, Access, Customer Experience, Outlook, Credit, Team Leadership, Inbound Marketing, Performance Management, Training, Customer Retention, Customer Support, Avaya, Business Analysis, Analysis, Leadership, Telemarketing, Employee Relations, Call Centers, Administration
Education
University of Phoenix 2006 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, 3.2
Keona Baskin Keona Baskin's Alpine Access Experience October 2010 - January 2012
Job Design Professional
Industry Design
Experience
KenKeo Designs 2005 - Present
Sutherland Global Services April 2012 - May 2012
Alpine Access October 2010 - January 2012
Skills
Graphic Design, Customer Service, Adobe Creative Suite, Illustrator, Photoshop, Photography, Logo Design, Dreamweaver, Graphics
Education
University of Phoenix 2012 — 2012
Certificate, Visual Communications
Eisenhower High School-Rialto CA 1990 — 1993
Diploma, General Studies
KenKeo Designs 2005 - Present
Sutherland Global Services April 2012 - May 2012
Alpine Access October 2010 - January 2012
Skills
Graphic Design, Customer Service, Adobe Creative Suite, Illustrator, Photoshop, Photography, Logo Design, Dreamweaver, Graphics
Education
University of Phoenix 2012 — 2012
Certificate, Visual Communications
Eisenhower High School-Rialto CA 1990 — 1993
Diploma, General Studies
Rachel Tillman Rachel Tillman's Alpine Access Experience October 2013 - January 2014
Job Experienced Customer Service Professional
Industry Consumer Electronics
Experience
Alpine Access October 2013 - January 2014
GSI Commerce October 2011 - September 2012
Skills
Call Centers, Troubleshooting
Education
University of Phoenix 2014 — 2018
Bachelor of Science in Business, Human Resources Management and Services
Alpine Access October 2013 - January 2014
GSI Commerce October 2011 - September 2012
Skills
Call Centers, Troubleshooting
Education
University of Phoenix 2014 — 2018
Bachelor of Science in Business, Human Resources Management and Services
Jason Watzlawick Jason Watzlawick's Alpine Access Experience September 2014 - Present
Job Customer Service Representative at Alpine Access
Industry Security and Investigations
Experience
Alpine Access September 2014 - Present
Fry's Electronics October 2013 - September 2014
Phoenix Mesa Airport Authority September 2013 - October 2013
TEAM Security July 2013 - September 2013
General Motors August 2012 - June 2013
Jackson County Detetion Center October 2011 - August 2012
United States Air Force June 2006 - October 2011
Skills
CompTIA A+ Certification, Military Logistics, Computer Hardware, Computer Repair, Linux, Windows 7, Fuel Management, Aircraft, Computer Maintenance, Computer Security, Customer Service, Maintenance, Security, Software Installation, Technical Support, Troubleshooting, Windows XP, Wireless Networking
Education
University of Phoenix 2014 — 2016
Information Technology
University of Advancing Technology 2013 — 2014
Forensic Science and Technology
Vatterott College-Kansas City 2011 — 2013
Associate's degree, Computer Technology/Computer Systems Technology
Alpine Access September 2014 - Present
Fry's Electronics October 2013 - September 2014
Phoenix Mesa Airport Authority September 2013 - October 2013
TEAM Security July 2013 - September 2013
General Motors August 2012 - June 2013
Jackson County Detetion Center October 2011 - August 2012
United States Air Force June 2006 - October 2011
Skills
CompTIA A+ Certification, Military Logistics, Computer Hardware, Computer Repair, Linux, Windows 7, Fuel Management, Aircraft, Computer Maintenance, Computer Security, Customer Service, Maintenance, Security, Software Installation, Technical Support, Troubleshooting, Windows XP, Wireless Networking
Education
University of Phoenix 2014 — 2016
Information Technology
University of Advancing Technology 2013 — 2014
Forensic Science and Technology
Vatterott College-Kansas City 2011 — 2013
Associate's degree, Computer Technology/Computer Systems Technology
Cari Nelson Cari Nelson's Alpine Access Experience October 2012 - Present
Job Alpine Access
Industry Telecommunications
Experience
Alpine Access October 2012 - Present
Experts in Home Health Management, Inc. July 2002 - April 2005
Skills
HTML, CSS, Basic Javascript, Basic jQuery, Wireframes, Photoshop, Sales, Customer Service, Animal Behavior, Dog Grooming, Marketing, Small Business, Leadership, Social Networking, Training, Social Media, Team Building, Team Leadership, Coaching, Leadership Development, Time Management, CRM, Facebook, Blogging, Social Media Marketing, Strategic Planning, Retail, Teaching
Education
University of Michigan
Bachelor of Arts (B.A.), Psychology
Alpine Access October 2012 - Present
Experts in Home Health Management, Inc. July 2002 - April 2005
Skills
HTML, CSS, Basic Javascript, Basic jQuery, Wireframes, Photoshop, Sales, Customer Service, Animal Behavior, Dog Grooming, Marketing, Small Business, Leadership, Social Networking, Training, Social Media, Team Building, Team Leadership, Coaching, Leadership Development, Time Management, CRM, Facebook, Blogging, Social Media Marketing, Strategic Planning, Retail, Teaching
Education
University of Michigan
Bachelor of Arts (B.A.), Psychology
Lena Lippert Lena Lippert's Alpine Access Experience September 2000 - September 2008
Job Associate, Strategic Staffing and Recruiting at Greystar
Industry Real Estate
Experience
Greystar June 2015 - Present
The WorkPlace Group July 2013 - May 2015
Great-West Financial March 2013 - June 2013
TeleTech August 2012 - December 2012
TeleTech August 2011 - December 2011
Alpine Access September 2000 - September 2008
Skills
Recruiting, Contract Recruitment, Talent Acquisition, Onboarding, Interviews, Screening Resumes, Screening, Training, Temporary Placement, Hiring, Taleo, Management, Applicant Tracking..., Background Checks, HRIS, Employee Relations, Interviewing Skills, iCIMS, Drug Testing, Sourcing, Outsourcing, SharePoint, Outlook, Windows, Communication Skills, Discipline, Human Resources, Human Capital, Telecommute, Work At Home
Education
University of Phoenix 1996 — 2000
Bachelor of Science, Business Management
University of Phoenix
Bachelor of Science, Business Management
Greystar June 2015 - Present
The WorkPlace Group July 2013 - May 2015
Great-West Financial March 2013 - June 2013
TeleTech August 2012 - December 2012
TeleTech August 2011 - December 2011
Alpine Access September 2000 - September 2008
Skills
Recruiting, Contract Recruitment, Talent Acquisition, Onboarding, Interviews, Screening Resumes, Screening, Training, Temporary Placement, Hiring, Taleo, Management, Applicant Tracking..., Background Checks, HRIS, Employee Relations, Interviewing Skills, iCIMS, Drug Testing, Sourcing, Outsourcing, SharePoint, Outlook, Windows, Communication Skills, Discipline, Human Resources, Human Capital, Telecommute, Work At Home
Education
University of Phoenix 1996 — 2000
Bachelor of Science, Business Management
University of Phoenix
Bachelor of Science, Business Management
Courtney Layne Courtney Layne's Alpine Access Experience May 2012 - Present
Job CIGNA Customer Service Associate at Alpine Access
Industry Consumer Services
Experience
Alpine Access May 2012 - Present
Between the Buns August 2008 - November 2011
McDonald's Corporation October 2006 - August 2008
Skills
Call Center, Workforce Management, Contact Centers, Customer Satisfaction, Technical Support, Customer Experience, Outsourcing, Contact Center..., Troubleshooting, Customer Service, Service Delivery, Avaya, Help Desk Support, Customer Support
Education
University of Phoenix 2011 — 2015
BS, Psychology
Alpine Access May 2012 - Present
Between the Buns August 2008 - November 2011
McDonald's Corporation October 2006 - August 2008
Skills
Call Center, Workforce Management, Contact Centers, Customer Satisfaction, Technical Support, Customer Experience, Outsourcing, Contact Center..., Troubleshooting, Customer Service, Service Delivery, Avaya, Help Desk Support, Customer Support
Education
University of Phoenix 2011 — 2015
BS, Psychology
Tadd McAnally Tadd McAnally's Alpine Access Experience 2002 - 2005
Job Vice President of Professional Services Delivery at Teleperformance
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
virtualwirks March 2009 - February 2014
TeleTech April 2007 - July 2009
Corporate Express 2006 - 2007
Alpine Access 2002 - 2005
Skills
Operations Management, Workforce Management, Strategic Planning, BPO, Program Management, Outsourcing, Process Improvement, Vendor Management, Project Management, Management, Leadership, Call Center, Customer Experience, Team Leadership, Work At Home
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2003
Bachelor's degree, Finance, General
Fairview High School
Teleperformance January 2014 - Present
virtualwirks March 2009 - February 2014
TeleTech April 2007 - July 2009
Corporate Express 2006 - 2007
Alpine Access 2002 - 2005
Skills
Operations Management, Workforce Management, Strategic Planning, BPO, Program Management, Outsourcing, Process Improvement, Vendor Management, Project Management, Management, Leadership, Call Center, Customer Experience, Team Leadership, Work At Home
Education
University of Colorado Boulder - Leeds School of Business 1999 — 2003
Bachelor's degree, Finance, General
Fairview High School
Emil Heidkamp Emil Heidkamp's Alpine Access Experience February 2011 - January 2012
Job Founder, Senior Learning Strategist at Sonata Learning
Industry E-Learning
Experience
Sonata Learning June 2014 - Present
Kaufman Hall December 2013 - April 2015
Kaufman Hall April 2012 - November 2013
Alpine Access February 2011 - January 2012
Freelance December 2010 - February 2011
Pearson Education August 2007 - February 2010
Pearson Education July 2005 - August 2007
Freelance August 1996 - July 2005
Skills
Copywriting, Editing, Web Design, Multimedia, Flash, Video, Project Management, Instructional Design, E-Learning, Editorial, Web Content, Film, Social Media, Entertainment, Information Architecture, Blended Learning, Blogging
Education
University of Illinois at Chicago 1997 — 1999
B.A, History
Sonata Learning June 2014 - Present
Kaufman Hall December 2013 - April 2015
Kaufman Hall April 2012 - November 2013
Alpine Access February 2011 - January 2012
Freelance December 2010 - February 2011
Pearson Education August 2007 - February 2010
Pearson Education July 2005 - August 2007
Freelance August 1996 - July 2005
Skills
Copywriting, Editing, Web Design, Multimedia, Flash, Video, Project Management, Instructional Design, E-Learning, Editorial, Web Content, Film, Social Media, Entertainment, Information Architecture, Blended Learning, Blogging
Education
University of Illinois at Chicago 1997 — 1999
B.A, History
Don Hedglin Don Hedglin's Alpine Access Experience November 2011 - November 2012
Job Experienced Customer Service and Tech Support Representative.
Industry Internet
Experience
Domino's March 2015 - Present
Garda World August 2013 - March 2015
Subway November 2012 - August 2013
Alpine Access November 2011 - November 2012
ACS March 2008 - July 2011
SafeHarbor Technology Corporation November 2003 - February 2008
Mega Foods March 2001 - November 2002
Skills
Call Centers, Data Entry, Lotus Notes, Technical Support, Customer Service, Access, Microsoft Office, Troubleshooting, Public Speaking, Windows, Help Desk Support, Sales, Project Management, Analysis, Business Analysis, Data Center, Outlook, Software Documentation, Quality Assurance, System Administration, Account Management, Time Management, SharePoint, Management, Teamwork, Technical Writing, Invoicing, Active Directory, Process Improvement, Customer Experience, Microsoft Excel, Software Installation, Customer Satisfaction, Data Analysis, Microsoft Word, Training, Testing, Program Management
Education
University of Phoenix, Western Washington Campus 2010 — 2011
Associate of Arts/Human Services Management, Human Services Management
University of Phoenix
Associate of Arts, Human Services Management
Business Computer Training Institute
Domino's March 2015 - Present
Garda World August 2013 - March 2015
Subway November 2012 - August 2013
Alpine Access November 2011 - November 2012
ACS March 2008 - July 2011
SafeHarbor Technology Corporation November 2003 - February 2008
Mega Foods March 2001 - November 2002
Skills
Call Centers, Data Entry, Lotus Notes, Technical Support, Customer Service, Access, Microsoft Office, Troubleshooting, Public Speaking, Windows, Help Desk Support, Sales, Project Management, Analysis, Business Analysis, Data Center, Outlook, Software Documentation, Quality Assurance, System Administration, Account Management, Time Management, SharePoint, Management, Teamwork, Technical Writing, Invoicing, Active Directory, Process Improvement, Customer Experience, Microsoft Excel, Software Installation, Customer Satisfaction, Data Analysis, Microsoft Word, Training, Testing, Program Management
Education
University of Phoenix, Western Washington Campus 2010 — 2011
Associate of Arts/Human Services Management, Human Services Management
University of Phoenix
Associate of Arts, Human Services Management
Business Computer Training Institute
Crystal Gilbert Crystal Gilbert's Alpine Access Experience November 2011 - September 2014
Job Direct Service Professional
Industry Individual & Family Services
Experience
Alpine Access November 2011 - September 2014
Mukwonago Fire Department April 2007 - August 2012
Self-Employed, Healthcare April 2011 - October 2011
Kettle Moraine Ambulance May 2008 - April 2011
Skills
Cpr Certified, Customer Service, Public Speaking, Microsoft Office, Troubleshooting, Microsoft Excel, Access, Security, Training, Coaching, Firefighting, Emergency Services, Rescue, Research, Leadership Development, Data Entry, Psychology, Critical Thinking, Teaching, Leadership, EMS, Supervisory Skills, Policy, Healthcare, Call Centers, Team Building, Hospitals, Investigation, Process Improvement, Public Safety, Customer Experience, PowerPoint, Workforce Management, Employee Relations, HIPAA, Microsoft Word, Emergency Management, Medical Terminology, Onboarding, Recruiting, Background Checks, Nonprofits, Employee Benefits, BPO, Vital Signs, Healthcare Management, Benefits Administration, AED, EMR, Risk Assessment
Education
Argosy University 2009 — 2012
Worked on Bachelor in Science, Psychology with a minor in Substance Abuse
University of Phoenix 2007 — 2009
Associates of Arts Psychology, Psychology
Alpine Access November 2011 - September 2014
Mukwonago Fire Department April 2007 - August 2012
Self-Employed, Healthcare April 2011 - October 2011
Kettle Moraine Ambulance May 2008 - April 2011
Skills
Cpr Certified, Customer Service, Public Speaking, Microsoft Office, Troubleshooting, Microsoft Excel, Access, Security, Training, Coaching, Firefighting, Emergency Services, Rescue, Research, Leadership Development, Data Entry, Psychology, Critical Thinking, Teaching, Leadership, EMS, Supervisory Skills, Policy, Healthcare, Call Centers, Team Building, Hospitals, Investigation, Process Improvement, Public Safety, Customer Experience, PowerPoint, Workforce Management, Employee Relations, HIPAA, Microsoft Word, Emergency Management, Medical Terminology, Onboarding, Recruiting, Background Checks, Nonprofits, Employee Benefits, BPO, Vital Signs, Healthcare Management, Benefits Administration, AED, EMR, Risk Assessment
Education
Argosy University 2009 — 2012
Worked on Bachelor in Science, Psychology with a minor in Substance Abuse
University of Phoenix 2007 — 2009
Associates of Arts Psychology, Psychology
Keely O'Steen Stewart's Alpine Access Experience October 2012 - February 2014
Job Freelance Writer & Editor
Industry Writing and Editing
Experience
Virtually Keely June 2013 - Present
Alpine Access October 2012 - February 2014
National Insurance Solutions January 2011 - August 2011
Chrome and Concrete May 2009 - May 2010
Mercedes-Benz Financial March 2009 - June 2009
Winter Haven Hospital January 1996 - May 2006
Skills
Medical Writing, Technical Writing, Online Research, Grant Research, Creative Writing, Copy Editing, Proofreading, Social Media Integration, Review Articles, Press Releases, Customer Service, Contract Negotiation, Social Media Marketing, Web Design, Web Editing, Blogging, Project Management, Sales, Insurance, Marketing, Strategic Planning, Underwriting, Banking, Call Centers, Time Management, Leadership, Customer Satisfaction, General Insurance, Selling, Technical Support, Cross Selling, Microsoft Technologies, Editing, Nonprofits, Social Networking, Healthcare, Outlook
Education
Argosy University 2015 — 2017
Bachelor’s Degree, Forensic Psychology
University of Central Florida 2011 — 2011
Insurance
Polk State College 1992 — 1996
Associates of Science, Nursing; Nursing and Child Development
Lake Wales Senior High School 1988 — 1992
Virtually Keely June 2013 - Present
Alpine Access October 2012 - February 2014
National Insurance Solutions January 2011 - August 2011
Chrome and Concrete May 2009 - May 2010
Mercedes-Benz Financial March 2009 - June 2009
Winter Haven Hospital January 1996 - May 2006
Skills
Medical Writing, Technical Writing, Online Research, Grant Research, Creative Writing, Copy Editing, Proofreading, Social Media Integration, Review Articles, Press Releases, Customer Service, Contract Negotiation, Social Media Marketing, Web Design, Web Editing, Blogging, Project Management, Sales, Insurance, Marketing, Strategic Planning, Underwriting, Banking, Call Centers, Time Management, Leadership, Customer Satisfaction, General Insurance, Selling, Technical Support, Cross Selling, Microsoft Technologies, Editing, Nonprofits, Social Networking, Healthcare, Outlook
Education
Argosy University 2015 — 2017
Bachelor’s Degree, Forensic Psychology
University of Central Florida 2011 — 2011
Insurance
Polk State College 1992 — 1996
Associates of Science, Nursing; Nursing and Child Development
Lake Wales Senior High School 1988 — 1992
Dabra Watters Dabra Watters's Alpine Access Experience December 2010 - May 2011
Job Exhibitor Services Representative at Global Experience Specialists (GES)
Industry Events Services
Experience
Global Experience Specialists (GES) May 2012 - Present
Alpine Access December 2010 - May 2011
Verizon Communications August 1999 - July 2010
Premier Medical Associates June 1996 - June 1999
Skills
Customer Service, Call Center, Troubleshooting, Technical Support, Team Leadership, Change Management, Business Development, Telecommunications, Database Administration, Databases, System Administration, Public Speaking
Education
University of Phoenix 2007 — 2010
Associate of Arts Degree, Information Technology
Pima College 2000 — 2001
High School Diploma, Web Design
Baltimore Polytechnic Institute Senior High School 1985 — 1989
High School Diploma
Global Experience Specialists (GES) May 2012 - Present
Alpine Access December 2010 - May 2011
Verizon Communications August 1999 - July 2010
Premier Medical Associates June 1996 - June 1999
Skills
Customer Service, Call Center, Troubleshooting, Technical Support, Team Leadership, Change Management, Business Development, Telecommunications, Database Administration, Databases, System Administration, Public Speaking
Education
University of Phoenix 2007 — 2010
Associate of Arts Degree, Information Technology
Pima College 2000 — 2001
High School Diploma, Web Design
Baltimore Polytechnic Institute Senior High School 1985 — 1989
High School Diploma
Felix Serrano's Alpine Access Experience January 2002 - January 2006
Job Senior Vice President & General Manager
Industry Executive Office
Experience
Sitel July 2013 - Present
Vertex Business Services November 2011 - June 2013
Vertex Business Services April 2011 - June 2013
Vertex Business Services December 2009 - July 2011
Vertex Business Services January 2004 - February 2010
First Revenue Assurance a Vertex Business Services Company 2006 - 2008
Alpine Access January 2002 - January 2006
Innov8 Solutions 2001 - 2002
Ryder TRS 1999 - 2001
TeleTech 1995 - 1999
Skills
Vendor Management, Process Engineering, BPO, Contract Negotiations, M&A experience, Business Turnaround, Global Sourcing, Global Management, Organizational..., Business Optimization, Virtualization, Strategic Sourcing, P&L Management, Executive Management, PMO, Collections Management, Solutions Development, Transition Management, Strategic Consulting, Cross-functional Team..., Project Manager..., PMO set-up, Project Management, Business Process..., Business Process..., Solution Development, Outsourcing, Strategy, Program Management, Integration, Business Development, Team Building, Leadership, Management, Strategic Partnerships, Business Strategy, Contract Negotiation, Business Transformation, Change Management, Contact Centers, Budgets, Customer Experience, Start-ups, Recruiting, Coaching, Process Improvement, Operations Management, Mergers & Acquisitions, Service Delivery, Stakeholder Management
Education
University of Denver - Daniels College of Business 2010 — 2011
Master of Business Administration (MBA), Global Business Management
Sitel July 2013 - Present
Vertex Business Services November 2011 - June 2013
Vertex Business Services April 2011 - June 2013
Vertex Business Services December 2009 - July 2011
Vertex Business Services January 2004 - February 2010
First Revenue Assurance a Vertex Business Services Company 2006 - 2008
Alpine Access January 2002 - January 2006
Innov8 Solutions 2001 - 2002
Ryder TRS 1999 - 2001
TeleTech 1995 - 1999
Skills
Vendor Management, Process Engineering, BPO, Contract Negotiations, M&A experience, Business Turnaround, Global Sourcing, Global Management, Organizational..., Business Optimization, Virtualization, Strategic Sourcing, P&L Management, Executive Management, PMO, Collections Management, Solutions Development, Transition Management, Strategic Consulting, Cross-functional Team..., Project Manager..., PMO set-up, Project Management, Business Process..., Business Process..., Solution Development, Outsourcing, Strategy, Program Management, Integration, Business Development, Team Building, Leadership, Management, Strategic Partnerships, Business Strategy, Contract Negotiation, Business Transformation, Change Management, Contact Centers, Budgets, Customer Experience, Start-ups, Recruiting, Coaching, Process Improvement, Operations Management, Mergers & Acquisitions, Service Delivery, Stakeholder Management
Education
University of Denver - Daniels College of Business 2010 — 2011
Master of Business Administration (MBA), Global Business Management
Shane Metz's Alpine Access Experience September 2012 - December 2012
Job New Hire Training Mentor at Support.com
Industry Internet
Experience
Support.com February 2015 - Present
support.com December 2012 - February 2015
Alpine Access September 2012 - December 2012
Teleflora July 2008 - August 2012
Teleflora October 2006 - July 2008
Teleflora June 2005 - October 2006
Teleflora March 2003 - January 2005
Staffmark November 2002 - March 2003
Walmart May 2002 - November 2002
Dollar Tree Stores April 2000 - April 2002
Skills
Customer Service, Escalation Resolution, Call Centers, Information Technology, Windows XP Pro, Windows Vista, Windows 7, Windows 8, Mac OS, Red Hat Linux, Fedora Core, Android, iOS, Help Desk Support, Technical Support, Technical Training, Customer Support, Software Documentation, Wireless Networking, Wireless Security, Internet Services, Marketing, Training, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Software Installation, Printers, Servers, OS X, Windows XP
Education
University of Phoenix 2011 — 2013
Incomplete, Information Technology with a concentration in Advanced Networking
Westside High School 1999 — 2003
High School Diploma, General Studies
Support.com February 2015 - Present
support.com December 2012 - February 2015
Alpine Access September 2012 - December 2012
Teleflora July 2008 - August 2012
Teleflora October 2006 - July 2008
Teleflora June 2005 - October 2006
Teleflora March 2003 - January 2005
Staffmark November 2002 - March 2003
Walmart May 2002 - November 2002
Dollar Tree Stores April 2000 - April 2002
Skills
Customer Service, Escalation Resolution, Call Centers, Information Technology, Windows XP Pro, Windows Vista, Windows 7, Windows 8, Mac OS, Red Hat Linux, Fedora Core, Android, iOS, Help Desk Support, Technical Support, Technical Training, Customer Support, Software Documentation, Wireless Networking, Wireless Security, Internet Services, Marketing, Training, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Software Installation, Printers, Servers, OS X, Windows XP
Education
University of Phoenix 2011 — 2013
Incomplete, Information Technology with a concentration in Advanced Networking
Westside High School 1999 — 2003
High School Diploma, General Studies
Katie Lichtsteiner Katie Lichtsteiner's Alpine Access Experience July 2001 - December 2003
Job Manager, Talent Acquisition
Industry Hospital & Health Care
Experience
Bill Barrett Corporation February 2012 - March 2013
Devon Energy June 2011 - September 2011
EnCana Oil and Gas (USA) Inc. July 2006 - May 2011
Idea Integration January 2004 - January 2006
Alpine Access July 2001 - December 2003
Accounting Perspectives March 2000 - December 2000
Senior Counseling Group 1999 - 2000
Lifecare Center of Evergreen 1998 - 1999
Skills
Salary Negotiation, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Sourcing, Customer Relations, Talent Management, Problem Solving, Recruitment/Retention, Interviewing, Microsoft Office, Negotiation, Team Building, Process Improvement, Hiring, PowerPoint, Excel, Vendor Management, Account Management, Public Speaking, Outlook, Documentation, Compliance, Workforce Planning, Employment Law, Compensation, Deferred Compensation, Benefits Negotiation, Microsoft Excel, Interviews, Software Documentation, Recruiting, Employee Relations, Training, Customer Service, Leadership, Temporary Placement, Management, Performance Management, Staffing Services, Reservoir Engineering..., Contract Negotiation, Recruitment, Cold Calling, Human Resources, Job Descriptions, College Recruiting, Onboarding, Stakeholder Engagement, Consulting
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.), Psychology
University of Colorado Boulder
BA in Psychology
Bill Barrett Corporation February 2012 - March 2013
Devon Energy June 2011 - September 2011
EnCana Oil and Gas (USA) Inc. July 2006 - May 2011
Idea Integration January 2004 - January 2006
Alpine Access July 2001 - December 2003
Accounting Perspectives March 2000 - December 2000
Senior Counseling Group 1999 - 2000
Lifecare Center of Evergreen 1998 - 1999
Skills
Salary Negotiation, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Sourcing, Customer Relations, Talent Management, Problem Solving, Recruitment/Retention, Interviewing, Microsoft Office, Negotiation, Team Building, Process Improvement, Hiring, PowerPoint, Excel, Vendor Management, Account Management, Public Speaking, Outlook, Documentation, Compliance, Workforce Planning, Employment Law, Compensation, Deferred Compensation, Benefits Negotiation, Microsoft Excel, Interviews, Software Documentation, Recruiting, Employee Relations, Training, Customer Service, Leadership, Temporary Placement, Management, Performance Management, Staffing Services, Reservoir Engineering..., Contract Negotiation, Recruitment, Cold Calling, Human Resources, Job Descriptions, College Recruiting, Onboarding, Stakeholder Engagement, Consulting
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.), Psychology
University of Colorado Boulder
BA in Psychology
Marian Boler's Alpine Access Experience October 2011 - November 2012
Job Professional
Industry Insurance
Experience
GEICO July 2012 - Present
Alpine Access October 2011 - November 2012
Comcast October 2010 - August 2011
Martinez Montessori Academy October 2004 - November 2009
Skills
BPO, Call Centers, Workforce Management, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Data Entry, Process Improvement, Team Building, Technical Support, Training
Education
University of Phoneix 2007 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management
GEICO July 2012 - Present
Alpine Access October 2011 - November 2012
Comcast October 2010 - August 2011
Martinez Montessori Academy October 2004 - November 2009
Skills
BPO, Call Centers, Workforce Management, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Data Entry, Process Improvement, Team Building, Technical Support, Training
Education
University of Phoneix 2007 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Stacey Orin's Alpine Access Experience October 2009 - September 2012
Job
Industry Information Technology and Services
Experience
Sykes September 2012 - March 2015
Alpine Access October 2009 - September 2012
Ajilon August 2007 - April 2009
Randstad May 2006 - July 2007
Sentient Publications March 2005 - May 2006
Skills
Negotiation, Interviewing, Hiring, Payroll, Consulting, Project Management, Recruiting, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Employee Relations, Sourcing, Resume Writing, Talent Management, Human Resources, Onboarding, Employee Benefits, HRIS, Interviews, Leadership, Program Management, Temporary Placement, Vendor Management, Training, Customer Service, Management
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2006
Bachelor's of Science, Busines Management and Marketing
Sykes September 2012 - March 2015
Alpine Access October 2009 - September 2012
Ajilon August 2007 - April 2009
Randstad May 2006 - July 2007
Sentient Publications March 2005 - May 2006
Skills
Negotiation, Interviewing, Hiring, Payroll, Consulting, Project Management, Recruiting, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Employee Relations, Sourcing, Resume Writing, Talent Management, Human Resources, Onboarding, Employee Benefits, HRIS, Interviews, Leadership, Program Management, Temporary Placement, Vendor Management, Training, Customer Service, Management
Education
University of Colorado Boulder - Leeds School of Business 2002 — 2006
Bachelor's of Science, Busines Management and Marketing
Amanda Lynn Gaynor's Alpine Access Experience August 2014 - Present
Job Pharmacy Technician Trainee at CVS Health
Industry Hospital & Health Care
Experience
CVS Health May 2015 - Present
Alpine Access August 2014 - Present
Olive Garden November 2013 - November 2014
US Navy 2013 - 2013
Applebee's January 2010 - November 2012
Skills
Easily Adaptable, Team Leadership, Leadership, Research, Highly Ambitious, Communication, Customer Service, Fundraising, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Food & Beverage, Hospitality Industry, Servers, Tourism, Hospitality, Restaurants, Teamwork, Catering, Customer Satisfaction, Sales, Social Networking, Food, Team Building
Education
University of Phoenix 2015 — 2015
Pre-Nursing Studies, 3.86
Greensville County High School 2006 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
CVS Health May 2015 - Present
Alpine Access August 2014 - Present
Olive Garden November 2013 - November 2014
US Navy 2013 - 2013
Applebee's January 2010 - November 2012
Skills
Easily Adaptable, Team Leadership, Leadership, Research, Highly Ambitious, Communication, Customer Service, Fundraising, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Food & Beverage, Hospitality Industry, Servers, Tourism, Hospitality, Restaurants, Teamwork, Catering, Customer Satisfaction, Sales, Social Networking, Food, Team Building
Education
University of Phoenix 2015 — 2015
Pre-Nursing Studies, 3.86
Greensville County High School 2006 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
Lourdes Tuma Lourdes Tuma's Alpine Access Experience September 2013 - June 2015
Job Software Developer SR at Lockheed Martin
Industry Computer Software
Experience
Lockheed Martin June 2015 - Present
Alpine Access September 2013 - June 2015
IQNavigator October 2011 - August 2013
UC Santa Cruz April 2011 - June 2011
DMDC April 2010 - June 2011
UC Santa Cruz January 2011 - April 2011
UC Santa Cruz April 2010 - June 2010
UC Santa Cruz January 2010 - April 2010
UC Santa Cruz November 2008 - February 2010
UC Santa Cruz September 2009 - December 2009
Skills
Perl, Java, CSS, HTML, Wicket, PHP, Rally, JavaScript, Agile Methodologies, Databases, Troubleshooting, Computer Science, SDLC, Unix, Programming, Python, Eclipse, Networking, Shell Scripting, XML, C, Operating Systems, Matlab, C++, Web Applications, Scrum, Quality Assurance, JIRA
Education
University of California, Santa Cruz 2009 — 2011
Masters, Computer Science
University of California, Santa Cruz 2004 — 2009
Bachelor, Computer Science
Lockheed Martin June 2015 - Present
Alpine Access September 2013 - June 2015
IQNavigator October 2011 - August 2013
UC Santa Cruz April 2011 - June 2011
DMDC April 2010 - June 2011
UC Santa Cruz January 2011 - April 2011
UC Santa Cruz April 2010 - June 2010
UC Santa Cruz January 2010 - April 2010
UC Santa Cruz November 2008 - February 2010
UC Santa Cruz September 2009 - December 2009
Skills
Perl, Java, CSS, HTML, Wicket, PHP, Rally, JavaScript, Agile Methodologies, Databases, Troubleshooting, Computer Science, SDLC, Unix, Programming, Python, Eclipse, Networking, Shell Scripting, XML, C, Operating Systems, Matlab, C++, Web Applications, Scrum, Quality Assurance, JIRA
Education
University of California, Santa Cruz 2009 — 2011
Masters, Computer Science
University of California, Santa Cruz 2004 — 2009
Bachelor, Computer Science
Chantal Dorvilien Chantal Dorvilien's Alpine Access Experience November 2011 - May 2013
Job Student at University of Phoenix
Industry Hospital & Health Care
Experience
Alpine Access November 2011 - May 2013
LabCorp August 2005 - February 2008
Associates in Infectious Diseases August 2003 - November 2004
Foxwoods Resort Casino August 2001 - December 2001
Lawnwood Regional Medical Center January 2000 - July 2001
Skills
Customer Service, Call Centers, Outlook, Strategic Planning, Public Speaking, Employee Training, Teamwork, Team Management, Organization Skills, Problem Solving, Collaborative Problem..., Inventory, Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Team Building, Medical Records
Education
University of Phoenix 2009 — 2015
MHA, Health Care Administration, 3.67
Alpine Access November 2011 - May 2013
LabCorp August 2005 - February 2008
Associates in Infectious Diseases August 2003 - November 2004
Foxwoods Resort Casino August 2001 - December 2001
Lawnwood Regional Medical Center January 2000 - July 2001
Skills
Customer Service, Call Centers, Outlook, Strategic Planning, Public Speaking, Employee Training, Teamwork, Team Management, Organization Skills, Problem Solving, Collaborative Problem..., Inventory, Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Team Building, Medical Records
Education
University of Phoenix 2009 — 2015
MHA, Health Care Administration, 3.67
William Bibb William Bibb's Alpine Access Experience October 2014 - March 2015
Job Recent College Graduate with Customer Service Experience
Industry Consumer Services
Experience
Alpine Access October 2014 - March 2015
IKEA November 2012 - February 2014
Convergy's March 2010 - May 2012
Intram June 2007 - February 2010
The Coca-Cola Company November 2001 - January 2007
Skills
Customer Service, Windows, Detail-Orientedness, Microsoft Office Word,..., Problem-Solving, Dedication, Integrity, Loyalty, Motivation, Creativity, Active Listening, Team Player, Time Management, Call Center Service, Complaint Handling, Data Entry, Records Management, Dispute Resolution, Call Centers, Customer Satisfaction, Sales, Project Management, Microsoft Office, Administrative..., Teamwork, Telephone Skills, Strategy
Education
University of Phoenix 2014 — 2015
Bachelor of Science (BS), Business Management, 3.64
University of Phoenix 2014 — 2015
Bachelor's degree Business Management, Business Administration and Management, General
Alpine Access October 2014 - March 2015
IKEA November 2012 - February 2014
Convergy's March 2010 - May 2012
Intram June 2007 - February 2010
The Coca-Cola Company November 2001 - January 2007
Skills
Customer Service, Windows, Detail-Orientedness, Microsoft Office Word,..., Problem-Solving, Dedication, Integrity, Loyalty, Motivation, Creativity, Active Listening, Team Player, Time Management, Call Center Service, Complaint Handling, Data Entry, Records Management, Dispute Resolution, Call Centers, Customer Satisfaction, Sales, Project Management, Microsoft Office, Administrative..., Teamwork, Telephone Skills, Strategy
Education
University of Phoenix 2014 — 2015
Bachelor of Science (BS), Business Management, 3.64
University of Phoenix 2014 — 2015
Bachelor's degree Business Management, Business Administration and Management, General
Monica Orellana Monica Orellana's Alpine Access Experience 2013 - 2015
Job Finance
Industry Financial Services
Experience
Social Security Administration October 2006 - Present
Alpine Access 2013 - 2015
Education
University of Phoenix 2002 — 2004
B.S.B.M., Business, Management, Marketing, and Related Support Services
Social Security Administration October 2006 - Present
Alpine Access 2013 - 2015
Education
University of Phoenix 2002 — 2004
B.S.B.M., Business, Management, Marketing, and Related Support Services
Robert Pinkerton Robert Pinkerton's Alpine Access Experience May 2011 - September 2012
Job CFO at ServiceSource
Industry Information Technology and Services
Experience
ServiceSource April 2015 - Present
TeleTech June 2014 - March 2015
T3Media October 2012 - May 2014
Alpine Access May 2011 - September 2012
Epilepsy Foundation 2005 - 2011
Mix1 Beverage Company April 2007 - June 2010
CSG Systems 2000 - 2007
PARIBAS 1993 - 2000
Continental Bank 1989 - 1993
Skills
Mergers, Strategic Planning, Start-ups, Venture Capital, Restructuring, Financial Modeling, Business Strategy, Due Diligence, Budgets, M&A experience, Private Equity, Financial Analysis, Executive Management, Forecasting, Corporate Development, Investor Relations, New Business Development, Corporate Finance, Business Development, Divestitures, Mergers & Acquisitions, Finance, Entrepreneurship, Investments, Strategic Partnerships, Valuation, Acquisitions, Leadership, Strategy, Management, Strategic Financial..., Process Improvement, Managerial Finance, Acquisition Integration, Competitive Analysis
Education
The University of Chicago 1987 — 1989
MBA, Finance
University of Rochester 1981 — 1985
BA, History & Political Science
ServiceSource April 2015 - Present
TeleTech June 2014 - March 2015
T3Media October 2012 - May 2014
Alpine Access May 2011 - September 2012
Epilepsy Foundation 2005 - 2011
Mix1 Beverage Company April 2007 - June 2010
CSG Systems 2000 - 2007
PARIBAS 1993 - 2000
Continental Bank 1989 - 1993
Skills
Mergers, Strategic Planning, Start-ups, Venture Capital, Restructuring, Financial Modeling, Business Strategy, Due Diligence, Budgets, M&A experience, Private Equity, Financial Analysis, Executive Management, Forecasting, Corporate Development, Investor Relations, New Business Development, Corporate Finance, Business Development, Divestitures, Mergers & Acquisitions, Finance, Entrepreneurship, Investments, Strategic Partnerships, Valuation, Acquisitions, Leadership, Strategy, Management, Strategic Financial..., Process Improvement, Managerial Finance, Acquisition Integration, Competitive Analysis
Education
The University of Chicago 1987 — 1989
MBA, Finance
University of Rochester 1981 — 1985
BA, History & Political Science
Michael P O'Rourke Michael P O'Rourke's Alpine Access Experience April 2011 - September 2011
Job iOS Developer at Okkralabs
Industry Internet
Experience
Okkralabs August 2014 - Present
Okkralabs April 2014 - August 2014
Suncoast Credit Union September 2013 - April 2014
Tampa Bay Federal June 2012 - June 2013
Billy Casper Golf March 2009 - May 2012
Alpine Access April 2011 - September 2011
Skills
Customer Service, Social Networking, Social Media, Public Speaking, Social Entrepreneurship, Leadership, Grassroots Organizing, Public Relations, Marketing, iOS, Swift, Objective-C, Cocoa Touch, Xcode, Certified Scrum Master..., Software Development, Mockups, Wireframes, Agile Application..., Idea Generation, Business Services, International Relations, Volunteering, Community Organizing, Civic Engagement, Event Planning, Sports, Fantasy Sports, OS X, JSON, Scrum, Github, JIRA, Design Patterns
Education
University of South Florida 2007 — 2015
Bachelor's, International Studies/Business Entrepreneurship
CSM - Certified Scrum Master 2012 — 2012
Scrum
Okkralabs August 2014 - Present
Okkralabs April 2014 - August 2014
Suncoast Credit Union September 2013 - April 2014
Tampa Bay Federal June 2012 - June 2013
Billy Casper Golf March 2009 - May 2012
Alpine Access April 2011 - September 2011
Skills
Customer Service, Social Networking, Social Media, Public Speaking, Social Entrepreneurship, Leadership, Grassroots Organizing, Public Relations, Marketing, iOS, Swift, Objective-C, Cocoa Touch, Xcode, Certified Scrum Master..., Software Development, Mockups, Wireframes, Agile Application..., Idea Generation, Business Services, International Relations, Volunteering, Community Organizing, Civic Engagement, Event Planning, Sports, Fantasy Sports, OS X, JSON, Scrum, Github, JIRA, Design Patterns
Education
University of South Florida 2007 — 2015
Bachelor's, International Studies/Business Entrepreneurship
CSM - Certified Scrum Master 2012 — 2012
Scrum
Brittany Ingram Brittany Ingram's Alpine Access Experience October 2008 - February 2010
Job Senior Events Coordinator & Planner
Industry Events Services
Experience
Solid Rock Wedding Chapel & Gazebo Gardens February 2010 - Present
LiveOps March 2010 - February 2014
Alpine Access October 2008 - February 2010
ADP August 2007 - February 2009
All Eyes On You Photography June 2004 - February 2009
Augusta Marriott at the Convention Center February 2007 - October 2007
Skills
Wedding Planning, Recruiting, Human Resources, Interviewing Skills, Administrative..., Event Planning, Coordinating Events, Public Speaking, Bookkeeping, Project Coordination, Travel Arrangements, Social Networking, Office Administration, Administrative..., Customer Service, Microsoft Excel, Microsoft Office, Sales, Team Building, Training
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
University of South Carolina-Aiken
Solid Rock Wedding Chapel & Gazebo Gardens February 2010 - Present
LiveOps March 2010 - February 2014
Alpine Access October 2008 - February 2010
ADP August 2007 - February 2009
All Eyes On You Photography June 2004 - February 2009
Augusta Marriott at the Convention Center February 2007 - October 2007
Skills
Wedding Planning, Recruiting, Human Resources, Interviewing Skills, Administrative..., Event Planning, Coordinating Events, Public Speaking, Bookkeeping, Project Coordination, Travel Arrangements, Social Networking, Office Administration, Administrative..., Customer Service, Microsoft Excel, Microsoft Office, Sales, Team Building, Training
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
University of South Carolina-Aiken
Dawn DeNio Dawn DeNio's Alpine Access Experience October 2006 - June 2009
Job Senior Agent Education Specialist at Working Solutions
Industry Outsourcing/Offshoring
Experience
Working Solutions April 2015 - Present
Working Solutions October 2013 - March 2015
Working Solutions February 2012 - October 2013
Language Development Systems LLC October 2009 - March 2012
Alpine Access October 2006 - June 2009
Little Beginnings Preschool, Cornerstone Berean Church November 2004 - January 2006
Skills
E-Learning, Online Training, Instructional Technology, Adult Education, Curriculum Development, Elementary Education, Early Childhood..., Educational Management, Instructional Design, Customer Service, Training, Leadership, Customer Experience, Team Building, Social Media, PowerPoint, Customer Satisfaction, Classroom, Curriculum Design, Call Centers, Quality Assurance, Lesson Planning, Teaching, Microsoft Office, Data Entry, Management, Recruiting, Staff Development, Teamwork, Organizational..., Team Leadership, Coaching, Public Speaking, Performance Management, Team Management, Employee Training, Distance Learning, Customer Retention, Budgets, Educational Technology, Employee Relations, ADDIE, Data Analysis, Leadership Development, Social Networking
Education
University of Colorado at Denver 2009 — 2011
Master of Arts in Information & Learning Technologies, eLearning Design & Implementation, 4.0
University of Nebraska at Kearney 2000 — 2004
Bachelor of Arts in Education, Elementary and Early Childhood Education, 3.67
Working Solutions April 2015 - Present
Working Solutions October 2013 - March 2015
Working Solutions February 2012 - October 2013
Language Development Systems LLC October 2009 - March 2012
Alpine Access October 2006 - June 2009
Little Beginnings Preschool, Cornerstone Berean Church November 2004 - January 2006
Skills
E-Learning, Online Training, Instructional Technology, Adult Education, Curriculum Development, Elementary Education, Early Childhood..., Educational Management, Instructional Design, Customer Service, Training, Leadership, Customer Experience, Team Building, Social Media, PowerPoint, Customer Satisfaction, Classroom, Curriculum Design, Call Centers, Quality Assurance, Lesson Planning, Teaching, Microsoft Office, Data Entry, Management, Recruiting, Staff Development, Teamwork, Organizational..., Team Leadership, Coaching, Public Speaking, Performance Management, Team Management, Employee Training, Distance Learning, Customer Retention, Budgets, Educational Technology, Employee Relations, ADDIE, Data Analysis, Leadership Development, Social Networking
Education
University of Colorado at Denver 2009 — 2011
Master of Arts in Information & Learning Technologies, eLearning Design & Implementation, 4.0
University of Nebraska at Kearney 2000 — 2004
Bachelor of Arts in Education, Elementary and Early Childhood Education, 3.67
Dianne Courtney-Belle Dianne Courtney-Belle's Alpine Access Experience July 2008 - May 2010
Job Manager Client Services at Equinox Corporation
Industry Telecommunications
Experience
Equinox Corporation May 2010 - Present
Alpine Access July 2008 - May 2010
1st Consulting Group, LLC November 2000 - June 2008
Covad Communications January 1999 - November 2000
AT&T January 1997 - January 1999
BELLSOUTH, INC January 1993 - January 1997
THE TECHNICAL BANK November 1991 - September 1992
DIGITAL EQUIPMENT CORPORATION April 1983 - June 1991
Skills
Strategic Planning, Department Budgeting, Project Management, Contract Negotiation, Contract Management, Customer Support, Long-term Customer..., Customer Service..., Call Center, Cloud Computing, Telecommunications, Telecommunications..., VoIP, Indirect Sales Channels, Channel Sales, Sales Management, Direct Sales, Team Leadership, Call Centers, Sales, Program Management, Strategy, E-commerce, Management, Customer Satisfaction, Selling, Marketing, CRM, Managed Services, Budgets, Solution Selling, Account Management, Salesforce.com, Strategic Partnerships, Retail, SaaS, Lead Generation, Sales Process, Business Development, Professional Services, Vendor Management, Customer Service, Cross-functional Team..., Enterprise Software, New Business Development, Leadership, Product Management, B2B, Unified Communications, Start-ups
Education
University of Houston 1973 — 1977
Bachelor of Science, Business
Equinox Corporation May 2010 - Present
Alpine Access July 2008 - May 2010
1st Consulting Group, LLC November 2000 - June 2008
Covad Communications January 1999 - November 2000
AT&T January 1997 - January 1999
BELLSOUTH, INC January 1993 - January 1997
THE TECHNICAL BANK November 1991 - September 1992
DIGITAL EQUIPMENT CORPORATION April 1983 - June 1991
Skills
Strategic Planning, Department Budgeting, Project Management, Contract Negotiation, Contract Management, Customer Support, Long-term Customer..., Customer Service..., Call Center, Cloud Computing, Telecommunications, Telecommunications..., VoIP, Indirect Sales Channels, Channel Sales, Sales Management, Direct Sales, Team Leadership, Call Centers, Sales, Program Management, Strategy, E-commerce, Management, Customer Satisfaction, Selling, Marketing, CRM, Managed Services, Budgets, Solution Selling, Account Management, Salesforce.com, Strategic Partnerships, Retail, SaaS, Lead Generation, Sales Process, Business Development, Professional Services, Vendor Management, Customer Service, Cross-functional Team..., Enterprise Software, New Business Development, Leadership, Product Management, B2B, Unified Communications, Start-ups
Education
University of Houston 1973 — 1977
Bachelor of Science, Business
Riah Stacie Daniels Riah Stacie Daniels's Alpine Access Experience August 2008 - January 2011
Job Psychology Student at Capella University
Industry Higher Education
Experience
Capella University August 2011 - Present
Alpine Access August 2008 - January 2011
Convergys 2009 - 2011
Banfield Pet Hospital May 2000 - August 2008
Skills
Mobile Technology, Computer Repair, Compassion, RIM, iPod, Android, Blackberry, Windows 7, Windows XP Professional, WEP, Microsoft Office, Office Equipment, Mac OS X, iWork, Web Design, Logo Design, Flyers, Painting, Drawing, Listening Skills, Lifestyle Coaching, Sponsorship Procurement, Branding Campaigns, Internet Trends, Fundraising, Grassroots Fundraising, Fundraising Campaign..., Management, Counseling Psychology, Psychology, iPhone, iPhone Support, iPad, Imac, MacBook, OS X, Psychotherapy, Training, Conflict Resolution, Critical Thinking, Resume Writing, Career Counseling, Higher Education, Distance Learning, Leadership Development, Social Networking, Customer Experience, Coaching, E-Learning, Public Speaking
Education
Capella University 2013 — 2015
Master's degree, Marriage and Family Therapy/Counseling
Capella University 2011 — 2012
Bachelor of Science (BS), Psychology
University of Phoenix 2008 — 2011
Associates Degree, Psychology
Capella University August 2011 - Present
Alpine Access August 2008 - January 2011
Convergys 2009 - 2011
Banfield Pet Hospital May 2000 - August 2008
Skills
Mobile Technology, Computer Repair, Compassion, RIM, iPod, Android, Blackberry, Windows 7, Windows XP Professional, WEP, Microsoft Office, Office Equipment, Mac OS X, iWork, Web Design, Logo Design, Flyers, Painting, Drawing, Listening Skills, Lifestyle Coaching, Sponsorship Procurement, Branding Campaigns, Internet Trends, Fundraising, Grassroots Fundraising, Fundraising Campaign..., Management, Counseling Psychology, Psychology, iPhone, iPhone Support, iPad, Imac, MacBook, OS X, Psychotherapy, Training, Conflict Resolution, Critical Thinking, Resume Writing, Career Counseling, Higher Education, Distance Learning, Leadership Development, Social Networking, Customer Experience, Coaching, E-Learning, Public Speaking
Education
Capella University 2013 — 2015
Master's degree, Marriage and Family Therapy/Counseling
Capella University 2011 — 2012
Bachelor of Science (BS), Psychology
University of Phoenix 2008 — 2011
Associates Degree, Psychology
Lavanya Chitiyala's Alpine Access Experience February 2013 - June 2013
Job Client Value Executive at Frost & Sullivan
Industry Information Technology and Services
Experience
Frost & Sullivan June 2013 - Present
Alpine Access February 2013 - June 2013
Hewlett-Packard June 2008 - April 2012
Hewlett-Packard June 2008 - April 2012
Air India Ltd. August 2003 - March 2008
ITC Park Sheraton Hotels and Towers October 2001 - June 2003
Pearl International Tours and Travels May 2001 - October 2001
SOTC world famous tours September 2000 - April 2001
Skills
Management, Training, Business Development, Account Management, Business Process, Sales, Time Management, Project Planning, Tourism, Data Analysis, Selling
Education
University of Madras 1997 — 2000
Bachelor of Arts (B.A.), Bachelor in History with Tourism and Travels, First Class
Frost & Sullivan June 2013 - Present
Alpine Access February 2013 - June 2013
Hewlett-Packard June 2008 - April 2012
Hewlett-Packard June 2008 - April 2012
Air India Ltd. August 2003 - March 2008
ITC Park Sheraton Hotels and Towers October 2001 - June 2003
Pearl International Tours and Travels May 2001 - October 2001
SOTC world famous tours September 2000 - April 2001
Skills
Management, Training, Business Development, Account Management, Business Process, Sales, Time Management, Project Planning, Tourism, Data Analysis, Selling
Education
University of Madras 1997 — 2000
Bachelor of Arts (B.A.), Bachelor in History with Tourism and Travels, First Class
Amanda Rector Amanda Rector's Alpine Access Experience October 2012 - May 2013
Job Admissions Advisor at Sentara College of Health Sciences
Industry Education Management
Experience
Sentara College of Health Sciences August 2015 - Present
Sentara College of Health Sciences December 2013 - August 2015
Tidewater Community College June 2013 - December 2013
It Works Global March 2013 - December 2013
Alpine Access October 2012 - May 2013
Tidewater Community College October 2000 - August 2012
Avon 2008 - 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Facebook, Resourceful..., Highly resourceful, Software, Phone Etiquette, College Applications, PowerPoint, iPad, Typing, Computers, Google Docs, Google Sheets, Parenting, Internet Culture, Microsoft Network, Twitter, Maintaining A Positive..., Technology, Facebook Fan Page..., iPhone, Administrative..., CPR Certified, First Aid Training, Belly Dance, Community Empowerment, Horses, Music, Pets, Student Engagement, Student Development
Education
Tidewater Community College 2000 — 2008
Associate of Science (A.S.), Social Sciences
Great Bridge High School 1996 — 2000
Sentara College of Health Sciences August 2015 - Present
Sentara College of Health Sciences December 2013 - August 2015
Tidewater Community College June 2013 - December 2013
It Works Global March 2013 - December 2013
Alpine Access October 2012 - May 2013
Tidewater Community College October 2000 - August 2012
Avon 2008 - 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Facebook, Resourceful..., Highly resourceful, Software, Phone Etiquette, College Applications, PowerPoint, iPad, Typing, Computers, Google Docs, Google Sheets, Parenting, Internet Culture, Microsoft Network, Twitter, Maintaining A Positive..., Technology, Facebook Fan Page..., iPhone, Administrative..., CPR Certified, First Aid Training, Belly Dance, Community Empowerment, Horses, Music, Pets, Student Engagement, Student Development
Education
Tidewater Community College 2000 — 2008
Associate of Science (A.S.), Social Sciences
Great Bridge High School 1996 — 2000
Christopher Winzenburg's Alpine Access Experience 2004 - 2006
Job Powering your marketing funnel through current, maintainable, welltested tech
Industry Computer Software
Experience
LinkedIn August 2014 - Present
Bizo March 2013 - Present
PayFlex Systems USA, Inc. April 2010 - February 2013
PayFlex Systems USA, Inc. August 2007 - April 2010
Joy & Associates September 2005 - April 2006
Alpine Access 2004 - 2006
Lockheed Martin 1999 - 2004
Skills
Agile Methodologies, Eclipse, JUnit, Subversion
Education
University of Denver 2002 — 2005
Master of Science, Computer Science
Oklahoma School of Science and Mathematics 1993 — 1995
LinkedIn August 2014 - Present
Bizo March 2013 - Present
PayFlex Systems USA, Inc. April 2010 - February 2013
PayFlex Systems USA, Inc. August 2007 - April 2010
Joy & Associates September 2005 - April 2006
Alpine Access 2004 - 2006
Lockheed Martin 1999 - 2004
Skills
Agile Methodologies, Eclipse, JUnit, Subversion
Education
University of Denver 2002 — 2005
Master of Science, Computer Science
Oklahoma School of Science and Mathematics 1993 — 1995
Shelbi Davis's Alpine Access Experience May 2007 - December 2009
Job Senior Talent Acquisition Partner at Xero
Industry Staffing and Recruiting
Experience
Xero November 2014 - Present
Level 3 Communications January 2014 - October 2014
Newmont Mining Corporation February 2012 - August 2012
Google March 2010 - March 2011
The mountains of Colorado December 2009 - March 2010
Alpine Access May 2007 - December 2009
Paychex 2000 - 2007
Waggener Edstrom August 1998 - April 2000
Skills
Technical Recruiting, Talent Acquisition, Process Improvement, Applicant Tracking..., HRIS, FMLA, Payroll, Human Resources, CRM, Leadership, Vendor Management, Screening, Recruiting, SaaS, Deferred Compensation, Management, Call Centers, Management Consulting, Social Media, Sourcing, Performance Management, Hiring, Customer Satisfaction, Temporary Placement, Outsourcing, Talent Management, College Recruiting, Internet Recruiting, Interviews, Onboarding, Contract Recruitment, Networking, Staffing Services, Screening Resumes, Employee Relations, Workforce Planning
Education
University of Northern Colorado 1995 — 1998
Bachelors, Journalism and Mass Comm - Public Relations and Advertising Media
University of Phoenix 2001 — 2003
Masters, Organizational Management
Xero November 2014 - Present
Level 3 Communications January 2014 - October 2014
Newmont Mining Corporation February 2012 - August 2012
Google March 2010 - March 2011
The mountains of Colorado December 2009 - March 2010
Alpine Access May 2007 - December 2009
Paychex 2000 - 2007
Waggener Edstrom August 1998 - April 2000
Skills
Technical Recruiting, Talent Acquisition, Process Improvement, Applicant Tracking..., HRIS, FMLA, Payroll, Human Resources, CRM, Leadership, Vendor Management, Screening, Recruiting, SaaS, Deferred Compensation, Management, Call Centers, Management Consulting, Social Media, Sourcing, Performance Management, Hiring, Customer Satisfaction, Temporary Placement, Outsourcing, Talent Management, College Recruiting, Internet Recruiting, Interviews, Onboarding, Contract Recruitment, Networking, Staffing Services, Screening Resumes, Employee Relations, Workforce Planning
Education
University of Northern Colorado 1995 — 1998
Bachelors, Journalism and Mass Comm - Public Relations and Advertising Media
University of Phoenix 2001 — 2003
Masters, Organizational Management
Everett Brinson's Alpine Access Experience 2001 - April 2010
Job Computer and network services consultant at CynergyOne LLC
Industry Computer Hardware
Experience
CynergyOne LLC 2004 - Present
Alpine Access 2001 - April 2010
Alpine Access 2006 - 2008
Skills
Computer Desktop Support, Employee Counseling, Training New Employees, Telephone computer..., Desktop Computers, Technical Support, Call Center, New Hire Training, Telephone
Education
University of Massachusetts, Amherst
BS, Psychology
University of Southern California
Master of Public Policy Administration, Criminal Justice Administration
CynergyOne LLC 2004 - Present
Alpine Access 2001 - April 2010
Alpine Access 2006 - 2008
Skills
Computer Desktop Support, Employee Counseling, Training New Employees, Telephone computer..., Desktop Computers, Technical Support, Call Center, New Hire Training, Telephone
Education
University of Massachusetts, Amherst
BS, Psychology
University of Southern California
Master of Public Policy Administration, Criminal Justice Administration
Donna Keily-Heersink's Alpine Access Experience July 2001 - July 2005
Job Director Procurement, Center of Excellence at Agrium
Industry Logistics and Supply Chain
Experience
Agrium July 2015 - Present
DK Consulting January 2014 - Present
VMware,Inc. September 2009 - December 2013
Sun Microsystems December 2006 - September 2009
Qwest Communications November 2005 - November 2006
Alpine Access July 2001 - July 2005
DK Consulting October 2000 - July 2001
Coors Brewing Company September 1990 - October 2000
Skills
Vendor Management, Strategic Sourcing, Outsourcing, Contract Negotiation, Cross-functional Team..., Procurement, Sourcing, Management, CRM, Supply Chain Management, Supply Management, Leadership, Change Management, Business Process, Strategy, Process Improvement, Program Management, Business Process..., Start-ups, Professional Services, Negotiation, Consulting, Enterprise Software, Mergers & Acquisitions, Telecommunications, Strategic Planning, Project Management, Analysis, Purchasing, Business Strategy, Training, Operations Management, P&L Management, Logistics, Team Building, Supply Chain, Team Leadership, Business Development, Continuous Improvement, Budgets
Education
University of Northern Colorado 1980 — 1984
BS/BA, Emphasis in Law and Economics
Agrium July 2015 - Present
DK Consulting January 2014 - Present
VMware,Inc. September 2009 - December 2013
Sun Microsystems December 2006 - September 2009
Qwest Communications November 2005 - November 2006
Alpine Access July 2001 - July 2005
DK Consulting October 2000 - July 2001
Coors Brewing Company September 1990 - October 2000
Skills
Vendor Management, Strategic Sourcing, Outsourcing, Contract Negotiation, Cross-functional Team..., Procurement, Sourcing, Management, CRM, Supply Chain Management, Supply Management, Leadership, Change Management, Business Process, Strategy, Process Improvement, Program Management, Business Process..., Start-ups, Professional Services, Negotiation, Consulting, Enterprise Software, Mergers & Acquisitions, Telecommunications, Strategic Planning, Project Management, Analysis, Purchasing, Business Strategy, Training, Operations Management, P&L Management, Logistics, Team Building, Supply Chain, Team Leadership, Business Development, Continuous Improvement, Budgets
Education
University of Northern Colorado 1980 — 1984
BS/BA, Emphasis in Law and Economics
Tracy Gerber's Alpine Access Experience January 2010 - 2012
Job Independent Distributor at Young Living Essential Oils
Industry Cosmetics
Experience
Young Living Essential Oils 2002 - Present
Alpine Access January 2010 - 2012
Counselor at Drug and Alcohol Program March 2009 - May 2009
medela 2005 - 2007
Pampered Princess Soaps 2001 - 2007
michaels 2003 - 2005
michaels 2003 - 2005
michaels arts and crafts 2003 - 2005
Skills
Essential Oils, Holistic Health, Supplements, Supplemental Health, Customer Satisfaction, Employee Training, Personal Training, Business Development, Product Marketing, Public Speaking, Teamwork, Data Entry, Microsoft Office, Account Management, Microsoft Word, Sales, Coaching, Training, Team Building, PowerPoint, Customer Retention, Microsoft Excel, Customer Experience, Management, Leadership Development, Organizational..., Call Centers, Customer Service, Marketing, Outlook, Team Leadership, Leadership, Sales Management, Social Networking, Social Media, Strategic Planning, Event Planning, Small Business, Fundraising
Education
Webster University 2005 — 2007
Master's degree, Mental Health Counseling/Counselor, Graduate level
Trinity International University 1994 — 1997
Bachelor of Arts (B.A.), Psychology
Young Living Essential Oils 2002 - Present
Alpine Access January 2010 - 2012
Counselor at Drug and Alcohol Program March 2009 - May 2009
medela 2005 - 2007
Pampered Princess Soaps 2001 - 2007
michaels 2003 - 2005
michaels 2003 - 2005
michaels arts and crafts 2003 - 2005
Skills
Essential Oils, Holistic Health, Supplements, Supplemental Health, Customer Satisfaction, Employee Training, Personal Training, Business Development, Product Marketing, Public Speaking, Teamwork, Data Entry, Microsoft Office, Account Management, Microsoft Word, Sales, Coaching, Training, Team Building, PowerPoint, Customer Retention, Microsoft Excel, Customer Experience, Management, Leadership Development, Organizational..., Call Centers, Customer Service, Marketing, Outlook, Team Leadership, Leadership, Sales Management, Social Networking, Social Media, Strategic Planning, Event Planning, Small Business, Fundraising
Education
Webster University 2005 — 2007
Master's degree, Mental Health Counseling/Counselor, Graduate level
Trinity International University 1994 — 1997
Bachelor of Arts (B.A.), Psychology
Anissa Beilhardt's Alpine Access Experience October 2003 - October 2005
Job Staples
Industry Outsourcing/Offshoring
Experience
Generation Sales Group March 2013 - Present
WildBlue Communications June 2009 - March 2013
TeleTech February 2008 - January 2009
Teletech May 2006 - January 2008
TeleTech November 2006 - October 2007
TeleTech May 2006 - October 2006
XO Communications October 2005 - April 2006
Alpine Access October 2003 - October 2005
Delta Dental of Colorado September 2000 - October 2003
SouthWind 1998 - 1999
Skills
Avaya, Business Process..., SharePoint, Training, Software Documentation, Talent Acquisition, Strategy, Active Directory, Leadership, Vendor Management, Technical Support, Service Delivery, Outsourcing, Microsoft Office, SQL, Cross-functional Team..., Telecommunications, Program Management
Education
University of Phoenix 2007 — 2009
Associates, Business Mgmt
Generation Sales Group March 2013 - Present
WildBlue Communications June 2009 - March 2013
TeleTech February 2008 - January 2009
Teletech May 2006 - January 2008
TeleTech November 2006 - October 2007
TeleTech May 2006 - October 2006
XO Communications October 2005 - April 2006
Alpine Access October 2003 - October 2005
Delta Dental of Colorado September 2000 - October 2003
SouthWind 1998 - 1999
Skills
Avaya, Business Process..., SharePoint, Training, Software Documentation, Talent Acquisition, Strategy, Active Directory, Leadership, Vendor Management, Technical Support, Service Delivery, Outsourcing, Microsoft Office, SQL, Cross-functional Team..., Telecommunications, Program Management
Education
University of Phoenix 2007 — 2009
Associates, Business Mgmt
Andrew Boehm's Alpine Access Experience 2007 - 2007
Job Software Developer at Ignition Network
Industry Computer Software
Experience
Ignition Network September 2011 - Present
Northwestern University, Feinberg School of Medicine January 2010 - December 2011
Avanade August 2008 - February 2009
Alpine Access 2007 - 2007
Skills
C#, ASP.NET, ASP.NET MVC, JavaScript, jQuery, jQuery UI, jQuery Mobile
Education
University of Colorado Boulder 2003 — 2008
BS, Computer Science, Cognitive Science
Ignition Network September 2011 - Present
Northwestern University, Feinberg School of Medicine January 2010 - December 2011
Avanade August 2008 - February 2009
Alpine Access 2007 - 2007
Skills
C#, ASP.NET, ASP.NET MVC, JavaScript, jQuery, jQuery UI, jQuery Mobile
Education
University of Colorado Boulder 2003 — 2008
BS, Computer Science, Cognitive Science
Paul Higel's Alpine Access Experience November 2008 - May 2014
Job Sr. Systems Architect at Redwood Trust, Inc.
Industry Information Technology and Services
Experience
Redwood Trust, Inc. May 2014 - Present
University of Phoenix April 2008 - Present
Alpine Access November 2008 - May 2014
Lipper, A Reuters Company 1999 - 2006
Skills
Troubleshooting, Active Directory, Vendor Management, Disaster Recovery, Process Improvement, Software Documentation, XP, SharePoint, Firewalls, Windows, Computer Hardware, System Administration, Microsoft SQL Server, Unix, Project Management, Access, Business Analysis, Call Centers, Cisco Technologies, Citrix, DNS, Data Center, Databases, Help Desk Support, IT Management, IT Operations, IT Service Management, ITIL, Information Technology, Integration, Linux, Management, Microsoft Exchange, Network Administration, Network Security, Networking, Quality Assurance, Requirements Analysis, SDLC, SQL, Security, Servers, System Deployment, TCP/IP, Technical Support, Testing, VMware, VMware ESX, VPN, Virtualization
Education
University of Phoenix 2003 — 2005
Master of Information Systems (MIS), Business Information Systems, 3.9 GPA
University of Phoenix-Colorado Campus 2000 — 2003
Bachelor of Science (B.S.), Computer Engineering, 3.6 GPA
Redwood Trust, Inc. May 2014 - Present
University of Phoenix April 2008 - Present
Alpine Access November 2008 - May 2014
Lipper, A Reuters Company 1999 - 2006
Skills
Troubleshooting, Active Directory, Vendor Management, Disaster Recovery, Process Improvement, Software Documentation, XP, SharePoint, Firewalls, Windows, Computer Hardware, System Administration, Microsoft SQL Server, Unix, Project Management, Access, Business Analysis, Call Centers, Cisco Technologies, Citrix, DNS, Data Center, Databases, Help Desk Support, IT Management, IT Operations, IT Service Management, ITIL, Information Technology, Integration, Linux, Management, Microsoft Exchange, Network Administration, Network Security, Networking, Quality Assurance, Requirements Analysis, SDLC, SQL, Security, Servers, System Deployment, TCP/IP, Technical Support, Testing, VMware, VMware ESX, VPN, Virtualization
Education
University of Phoenix 2003 — 2005
Master of Information Systems (MIS), Business Information Systems, 3.9 GPA
University of Phoenix-Colorado Campus 2000 — 2003
Bachelor of Science (B.S.), Computer Engineering, 3.6 GPA
Michael Fehringer's Alpine Access Experience March 2007 - October 2008
Job Community Manager at RingCentral
Industry Internet
Experience
RingCentral November 2014 - Present
Endurance International Group October 2012 - November 2014
Legal Shield February 2006 - 2014
Bloom'in Bee August 2003 - December 2013
Intuit October 2008 - October 2012
Alpine Access March 2007 - October 2008
Janus Funds June 1999 - March 2006
Gart Sports November 1998 - June 1999
Cabela's May 1996 - November 1998
Skills
Small Business, Customer Service, Sales, E-commerce, Management, Social Media, Business Planning, Negotiation, Microsoft Office, Training, Strategic Planning, Microsoft Excel, Sales Operations, SEO, Direct Sales, Website Development, Outlook, Budgets, Web Design, PowerPoint, Research, Legal Assistance, Project Management, Creative Problem Solving, Social Media Integration, Social Media..., Social Media Strategist, CRM, Financial Analysis, Stock Market, Mutual Funds, Registered Investment..., Information Technology, Social Networking Sites, Hootsuite, Call Center..., Firearms, Archery, Outdoor Industry, Financial Services, Small Business Marketing, Debt Management, Customer Satisfaction..., Customer Retention, Customer Experience, Credit Cards, Visual Merchandising, Local Search..., Small Business IT..., Data Analysis
Education
CSU Global Campus 2012 — 2013
Information Technology, 3.92 GPA
NJC 1988 — 1989
Associates, Business Administration
University of Northern Colorado
Associate of Arts (AA)
RingCentral November 2014 - Present
Endurance International Group October 2012 - November 2014
Legal Shield February 2006 - 2014
Bloom'in Bee August 2003 - December 2013
Intuit October 2008 - October 2012
Alpine Access March 2007 - October 2008
Janus Funds June 1999 - March 2006
Gart Sports November 1998 - June 1999
Cabela's May 1996 - November 1998
Skills
Small Business, Customer Service, Sales, E-commerce, Management, Social Media, Business Planning, Negotiation, Microsoft Office, Training, Strategic Planning, Microsoft Excel, Sales Operations, SEO, Direct Sales, Website Development, Outlook, Budgets, Web Design, PowerPoint, Research, Legal Assistance, Project Management, Creative Problem Solving, Social Media Integration, Social Media..., Social Media Strategist, CRM, Financial Analysis, Stock Market, Mutual Funds, Registered Investment..., Information Technology, Social Networking Sites, Hootsuite, Call Center..., Firearms, Archery, Outdoor Industry, Financial Services, Small Business Marketing, Debt Management, Customer Satisfaction..., Customer Retention, Customer Experience, Credit Cards, Visual Merchandising, Local Search..., Small Business IT..., Data Analysis
Education
CSU Global Campus 2012 — 2013
Information Technology, 3.92 GPA
NJC 1988 — 1989
Associates, Business Administration
University of Northern Colorado
Associate of Arts (AA)
William Flatley's Alpine Access Experience January 2008 - Present
Job Corporate Controller at Alpine Access
Industry Accounting
Experience
Alpine Access January 2008 - Present
Brownfields Capital March 2007 - December 2007
Affordable Residential Communities, Inc. March 2005 - March 2007
MDC Holdings, Inc. August 1998 - March 2005
Western Sugar Company September 1987 - August 1998
Arthur Young September 1982 - September 1987
Skills
Accounting, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, GAAP, Internal Controls, Sarbanes-Oxley Act, Strategic Planning, Auditing, Process Improvement, Leadership, Management, Financial Accounting, Due Diligence, US GAAP, Budgets, Managerial Finance, Business Process..., Mergers
Education
University of Notre Dame 1978 — 1982
Bachelor of Business Administration (BBA), University of Notre Dame
Alpine Access January 2008 - Present
Brownfields Capital March 2007 - December 2007
Affordable Residential Communities, Inc. March 2005 - March 2007
MDC Holdings, Inc. August 1998 - March 2005
Western Sugar Company September 1987 - August 1998
Arthur Young September 1982 - September 1987
Skills
Accounting, Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, GAAP, Internal Controls, Sarbanes-Oxley Act, Strategic Planning, Auditing, Process Improvement, Leadership, Management, Financial Accounting, Due Diligence, US GAAP, Budgets, Managerial Finance, Business Process..., Mergers
Education
University of Notre Dame 1978 — 1982
Bachelor of Business Administration (BBA), University of Notre Dame
Dawn Nash's Alpine Access Experience May 2009 - July 2013
Job Director Client Services
Industry Outsourcing/Offshoring
Experience
Sykes July 2013 - Present
Alpine Access May 2009 - July 2013
Alpine Access February 2005 - May 2009
Skills
Call Center, Contact Center..., Customer Satisfaction, Outsourcing, Customer Retention, Technical Recruiting, Customer Service, Account Management, Process Improvement, Coaching, Employee Relations, Call Centers, Quality Assurance, Service Delivery, Workforce Management, Management, Customer Experience, Business Process..., Cross-functional Team..., Contact Centers, CRM, Performance Management, Call Center Development, Operations Management, Training, Team Leadership, Team Management, Team Building, Recruiting, Program Management, Hiring, Leadership Development
Education
University of Maryland University College 1997 — 1999
Sykes July 2013 - Present
Alpine Access May 2009 - July 2013
Alpine Access February 2005 - May 2009
Skills
Call Center, Contact Center..., Customer Satisfaction, Outsourcing, Customer Retention, Technical Recruiting, Customer Service, Account Management, Process Improvement, Coaching, Employee Relations, Call Centers, Quality Assurance, Service Delivery, Workforce Management, Management, Customer Experience, Business Process..., Cross-functional Team..., Contact Centers, CRM, Performance Management, Call Center Development, Operations Management, Training, Team Leadership, Team Management, Team Building, Recruiting, Program Management, Hiring, Leadership Development
Education
University of Maryland University College 1997 — 1999
Monica Simmons's Alpine Access Experience May 2007 - November 2007
Job Senior Recruiter
Industry Medical Devices
Experience
Pacific Pulmonary Services January 2008 - January 2014
Alpine Access May 2007 - November 2007
Qwest October 2006 - May 2007
Skills
Talent Acquisition, Talent Management, Recruiting, Technical Recruiting, Human Resource..., Strategic Sourcing, Management, Sales, Sales Management, Sales Operations, Applicant Tracking..., Onboarding, Internet Recruiting, Leadership, Temporary Placement, Training, Employee Benefits, Cold Calling, Staff Augmentation
Education
University of Colorado Boulder
Pacific Pulmonary Services January 2008 - January 2014
Alpine Access May 2007 - November 2007
Qwest October 2006 - May 2007
Skills
Talent Acquisition, Talent Management, Recruiting, Technical Recruiting, Human Resource..., Strategic Sourcing, Management, Sales, Sales Management, Sales Operations, Applicant Tracking..., Onboarding, Internet Recruiting, Leadership, Temporary Placement, Training, Employee Benefits, Cold Calling, Staff Augmentation
Education
University of Colorado Boulder
Duke Hanson's Alpine Access Experience 2000 - 2002
Job Director of Financial Planning at BI Inc.
Industry Law Enforcement
Experience
BI Inc. May 2003 - Present
Alpine Access 2000 - 2002
Budget Truck Rental 1998 - 2000
Skills
Strategic Planning, Government, Budgets, Financial Analysis, Analysis, Program Management, Team Building, Financial Modeling, Forecasting, Microsoft Excel, Policy, M&A experience
Education
University of Colorado at Boulder - Leeds School of Business 1996 — 1998
MBA, Finance
Yale University 1989 — 1993
BA, History
BI Inc. May 2003 - Present
Alpine Access 2000 - 2002
Budget Truck Rental 1998 - 2000
Skills
Strategic Planning, Government, Budgets, Financial Analysis, Analysis, Program Management, Team Building, Financial Modeling, Forecasting, Microsoft Excel, Policy, M&A experience
Education
University of Colorado at Boulder - Leeds School of Business 1996 — 1998
MBA, Finance
Yale University 1989 — 1993
BA, History
Jean Stone's Alpine Access Experience November 2004 - April 2010
Job Owner/Mama Jean's Catering/Food Truck
Industry Food & Beverages
Experience
Mama Jean's Catering/Food Truck September 2012 - Present
Alpine Access November 2004 - April 2010
Education
University of Colorado Boulder 1975 — 1979
Mama Jean's Catering/Food Truck September 2012 - Present
Alpine Access November 2004 - April 2010
Education
University of Colorado Boulder 1975 — 1979
Nicki Woxland's Alpine Access Experience February 2008 - Present
Job Consumer Services Professional
Industry Information Services
Juliana King's Alpine Access Experience October 2009 - Present
Job Working Mommy
Industry Retail
Experience
Alpine Access October 2009 - Present
Takoda's Pet Depot February 2007 - April 2009
Target 2003 - 2006
Education
BHS
University of Northern Colorado
Alpine Access October 2009 - Present
Takoda's Pet Depot February 2007 - April 2009
Target 2003 - 2006
Education
BHS
University of Northern Colorado
Pia Jacobs's Alpine Access Experience November 2011 - March 2012
Job Customer Care Professional at Alpine Access
Industry Banking
Experience
Alpine Access November 2011 - March 2012
Youth Mentoring April 2009 - October 2011
Bank of America October 2007 - March 2009
Bank of America July 2005 - October 2007
Price Waterhouse Coopers March 2004 - April 2005
First Union National Bank May 1999 - January 2000
First Union National Bank October 1993 - May 1999
Skills
Data Analysis, Internal Audit, Auditing, Job Analysis, Banking, Human Resources
Education
University of North Carolina at Charlotte 2000 — 2003
Bachelor of Science, Accounting
Alpine Access November 2011 - March 2012
Youth Mentoring April 2009 - October 2011
Bank of America October 2007 - March 2009
Bank of America July 2005 - October 2007
Price Waterhouse Coopers March 2004 - April 2005
First Union National Bank May 1999 - January 2000
First Union National Bank October 1993 - May 1999
Skills
Data Analysis, Internal Audit, Auditing, Job Analysis, Banking, Human Resources
Education
University of North Carolina at Charlotte 2000 — 2003
Bachelor of Science, Accounting
Adrienne Morales Rodriguez's Alpine Access Experience August 2004 - August 2007
Job Virtual Data Entry / Administrative Assistant
Industry Legal Services
Experience
Ronnica Ridgeway - Attorney At Law June 2015 - Present
Phuelle February 2012 - Present
Aldine ISD August 2007 - May 2008
Alpine Access August 2004 - August 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Administrative..., Research, Legal Research, Data Entry, Customer Service, Legal Writing, Public Speaking, Social Media, Westlaw, Teamwork, Wordperfect, Recruiting
Education
University of Houston 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Lone Star College 2006 — 2012
Associate of Applied Science, Paralegal Studies, 3.4
Victoria College 2004 — 2005
Ronnica Ridgeway - Attorney At Law June 2015 - Present
Phuelle February 2012 - Present
Aldine ISD August 2007 - May 2008
Alpine Access August 2004 - August 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Administrative..., Research, Legal Research, Data Entry, Customer Service, Legal Writing, Public Speaking, Social Media, Westlaw, Teamwork, Wordperfect, Recruiting
Education
University of Houston 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Lone Star College 2006 — 2012
Associate of Applied Science, Paralegal Studies, 3.4
Victoria College 2004 — 2005
Holly-Marie Schor, CSWA's Alpine Access Experience November 2006 - January 2008
Job Clinical Care Coordinator Therapist at Albertina Kerr Centers
Industry Mental Health Care
Experience
Albertina Kerr Centers August 2013 - Present
Kaiser Permanente September 2012 - June 2013
University of Denver September 2011 - June 2013
Denver Public Schools September 2011 - June 2012
Medical Business Resources, Inc. September 2010 - November 2011
Alpine Access November 2006 - January 2008
All Aboard Toys 2006 - 2008
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Technical Support, Customer Service, Data Entry, Troubleshooting, Telephone Skills, Customer Retention, Child Development, Family Therapy, Social Services, Child Therapy, Adolescent Therapy, Group Therapy, Case Managment, Case Management, Mental Health Counseling, Mental Health, Crisis Intervention, Adolescents
Education
University of Denver 2011 — 2013
Master of Social Work (MSW), Clinical Social Work with Certificate in Interpersonal Trauma Studies
University of Colorado at Boulder 2006 — 2010
Bachelor of Arts (BA), Psychology
Albertina Kerr Centers August 2013 - Present
Kaiser Permanente September 2012 - June 2013
University of Denver September 2011 - June 2013
Denver Public Schools September 2011 - June 2012
Medical Business Resources, Inc. September 2010 - November 2011
Alpine Access November 2006 - January 2008
All Aboard Toys 2006 - 2008
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Technical Support, Customer Service, Data Entry, Troubleshooting, Telephone Skills, Customer Retention, Child Development, Family Therapy, Social Services, Child Therapy, Adolescent Therapy, Group Therapy, Case Managment, Case Management, Mental Health Counseling, Mental Health, Crisis Intervention, Adolescents
Education
University of Denver 2011 — 2013
Master of Social Work (MSW), Clinical Social Work with Certificate in Interpersonal Trauma Studies
University of Colorado at Boulder 2006 — 2010
Bachelor of Arts (BA), Psychology
Anton Denysenko's Alpine Access Experience November 2010 - April 2012
Job QA Engineer at Diligent
Industry Information Technology and Services
Experience
Diligent March 2015 - Present
Bloomin' Brands, Inc. July 2013 - February 2015
Nielsen May 2012 - July 2013
Alpine Access November 2010 - April 2012
SeaWay Export LLC June 2009 - November 2010
Raymond James Financial Inc. May 2009 - May 2009
iDatix Corporation February 2008 - December 2008
Cerenis Therapeutics December 2006 - February 2008
Skills
Software Quality..., Agile Methodologies, Requirements Analysis, Software Documentation, SDLC, Test Strategy, Test Management, TFS, Quality Center, Test Planning, Web Applications, Mobile Testing, SQL, Regression Testing, Microsoft SQL Server, Test Cases, Manual Testing, QTP, Test Automation, Performance Testing, Load Testing, Visual Studio, Load Runner, Integration Testing, Black Box Testing, User Acceptance Testing, Waterfall, Quality Assurance, Selenium Testing, Scrum, Unix, Web Testing, Bug Tracking, XML, Agile Testing, JavaScript, Usability Testing, Exploratory Testing, System Testing, Defect Tracking, HTML, Functional Testing, End to End Testing, iOS, Android SDK, Test Metrics, Traceability Matrix, Testing, Microsoft Office..., GNU/Linux
Education
University of Florida 2004 — 2006
Bachelor of Arts (BA), Criminology
Diligent March 2015 - Present
Bloomin' Brands, Inc. July 2013 - February 2015
Nielsen May 2012 - July 2013
Alpine Access November 2010 - April 2012
SeaWay Export LLC June 2009 - November 2010
Raymond James Financial Inc. May 2009 - May 2009
iDatix Corporation February 2008 - December 2008
Cerenis Therapeutics December 2006 - February 2008
Skills
Software Quality..., Agile Methodologies, Requirements Analysis, Software Documentation, SDLC, Test Strategy, Test Management, TFS, Quality Center, Test Planning, Web Applications, Mobile Testing, SQL, Regression Testing, Microsoft SQL Server, Test Cases, Manual Testing, QTP, Test Automation, Performance Testing, Load Testing, Visual Studio, Load Runner, Integration Testing, Black Box Testing, User Acceptance Testing, Waterfall, Quality Assurance, Selenium Testing, Scrum, Unix, Web Testing, Bug Tracking, XML, Agile Testing, JavaScript, Usability Testing, Exploratory Testing, System Testing, Defect Tracking, HTML, Functional Testing, End to End Testing, iOS, Android SDK, Test Metrics, Traceability Matrix, Testing, Microsoft Office..., GNU/Linux
Education
University of Florida 2004 — 2006
Bachelor of Arts (BA), Criminology
Kelly Yuhos's Alpine Access Experience January 2011 - May 2013
Job Customer Care Professional at American Express
Industry Accounting
Experience
American Express July 2013 - Present
ALPINE ACCESS January 2011 - May 2013
Citizens Bank 2000 - 2009
Citizens Bank Accounting Finance 2000 - 2009
Skills
over 10 years..., 20 years experience..., I have high..., I am a self starting..., Credit, Banking, Financial Analysis, Time Management, Accounting, Customer Service, Customer Satisfaction, Financial Services, Microsoft Office, Process Improvement, Finance, Sales, Microsoft Excel, Management, Training
Education
University of Michigan-Flint 1990 — 1995
Accounting, Accounting
University of Michigan-Flint
Bachelor's degree, Accounting
American Express July 2013 - Present
ALPINE ACCESS January 2011 - May 2013
Citizens Bank 2000 - 2009
Citizens Bank Accounting Finance 2000 - 2009
Skills
over 10 years..., 20 years experience..., I have high..., I am a self starting..., Credit, Banking, Financial Analysis, Time Management, Accounting, Customer Service, Customer Satisfaction, Financial Services, Microsoft Office, Process Improvement, Finance, Sales, Microsoft Excel, Management, Training
Education
University of Michigan-Flint 1990 — 1995
Accounting, Accounting
University of Michigan-Flint
Bachelor's degree, Accounting
BeNita Timberlake's Alpine Access Experience September 2013 - Present
Job Technical Support Specialist at Alpine Access
Industry Information Technology and Services
Experience
Alpine Access September 2013 - Present
Community America Credit Union October 2012 - Present
Skills
Active Directory, Microsoft Office, Negotiation, Process Improvement, Project Management, Short Sales, Social Media, Marketing, Public Speaking, Customer Service, Leadership, Team Building, Strategic Planning, Training, Troubleshooting
Education
National American University 2007 — 2010
AAS, Information Technology
University of Central Missouri
University of Central Missouri
Alpine Access September 2013 - Present
Community America Credit Union October 2012 - Present
Skills
Active Directory, Microsoft Office, Negotiation, Process Improvement, Project Management, Short Sales, Social Media, Marketing, Public Speaking, Customer Service, Leadership, Team Building, Strategic Planning, Training, Troubleshooting
Education
National American University 2007 — 2010
AAS, Information Technology
University of Central Missouri
University of Central Missouri
Joey Good-Draeger's Alpine Access Experience August 2010 - Present
Job Customer Care Professional at Alpine Access
Industry Consumer Services
Experience
Alpine Access August 2010 - Present
Education
University of Phoenix 2007 — 2010
Alpine Access August 2010 - Present
Education
University of Phoenix 2007 — 2010
Ewing Hall's Alpine Access Experience July 2011 - Present
Job Certified Insurance Counselor at Insurance Solutions
Industry Outsourcing/Offshoring
Experience
Alpine Access July 2011 - Present
Insurance Solutions July 2011 - Present
Skills
Customer Satisfaction, Customer Experience, Customer Service, Technical Support, Help Desk Support, Insurance Agent
Education
Asford University
Master's degree, Education
University of Kentucky
Alpine Access July 2011 - Present
Insurance Solutions July 2011 - Present
Skills
Customer Satisfaction, Customer Experience, Customer Service, Technical Support, Help Desk Support, Insurance Agent
Education
Asford University
Master's degree, Education
University of Kentucky
Kim Stuebe's Alpine Access Experience March 2009 - October 2009
Job Financial Professional at Financial Foundation Group
Industry Financial Services
Experience
Financial Foundation Group April 2010 - Present
Alpine Access March 2009 - October 2009
PS Homecare June 2008 - January 2009
Public Service Credit Union March 2007 - June 2008
McDonald'sCentennial, CO March 2005 - May 2007
Skills
Recruiting
Education
University of Phoenix
Business Administration
Smoky Hill High School
High School Diploma
Financial Foundation Group April 2010 - Present
Alpine Access March 2009 - October 2009
PS Homecare June 2008 - January 2009
Public Service Credit Union March 2007 - June 2008
McDonald'sCentennial, CO March 2005 - May 2007
Skills
Recruiting
Education
University of Phoenix
Business Administration
Smoky Hill High School
High School Diploma
Michelle Poletti's Alpine Access Experience 2009 - 2012
Job Product Guide/Ninja at Big Time Trading
Industry Transportation/Trucking/Railroad
Experience
Employment Plus 2012 - 2014
Alpine Access 2009 - 2012
Write Choice 1998 - 2009
Skills
Technical Support, Recruiting, Customer Service, Customer Satisfaction, Call Centers, Quality Assurance, Training, Performance Management
Education
University of Massachusetts, Amherst
Employment Plus 2012 - 2014
Alpine Access 2009 - 2012
Write Choice 1998 - 2009
Skills
Technical Support, Recruiting, Customer Service, Customer Satisfaction, Call Centers, Quality Assurance, Training, Performance Management
Education
University of Massachusetts, Amherst
Eladio Tamayo's Alpine Access Experience September 2010 - April 2011
Job Assistant Manager
Industry Information Technology and Services
Experience
Hess Corporation February 2012 - Present
Alpine Access September 2010 - April 2011
TWS Marketing Group May 2007 - July 2009
Target September 2006 - May 2007
Skills
Billing, Technical Assistance, Natural Leader, Troubleshooting, Customer Service, Sales, Sales Operations, Teamwork, Microsoft Office, Windows, Accounting, Call Centers, Customer Satisfaction, Data Entry, Inventory Management, Time Management, Outlook, Software Documentation, Access, Process Scheduler, Management
Education
University of Phoenix 2010 — 2010
Sanford Community College 2004 — 2004
GED
Hess Corporation February 2012 - Present
Alpine Access September 2010 - April 2011
TWS Marketing Group May 2007 - July 2009
Target September 2006 - May 2007
Skills
Billing, Technical Assistance, Natural Leader, Troubleshooting, Customer Service, Sales, Sales Operations, Teamwork, Microsoft Office, Windows, Accounting, Call Centers, Customer Satisfaction, Data Entry, Inventory Management, Time Management, Outlook, Software Documentation, Access, Process Scheduler, Management
Education
University of Phoenix 2010 — 2010
Sanford Community College 2004 — 2004
GED
Cindi Hanshew's Alpine Access Experience November 2008 - December 2014
Job Dell Driving Technician at Sunrise Systems, Inc.
Industry Consumer Services
Experience
Sunrise Systems, Inc. November 2014 - Present
Alpine Access November 2008 - December 2014
Glenbrook Hyundai July 2007 - November 2007
Comcast Cable September 2005 - June 2007
MedX Connect 1997 - 2004
Skills
CompTIA Network+..., CompTIA Security+..., CompTIA A+ Certification, Help Desk Support, Computer Hardware, Technical Support, Microsoft Office, Customer Service, Call Centers, Customer Satisfaction, Windows 7, Workforce Management, MS Office Suite, All MS Windows OS, Experience building..., XP, 27+ years experience in..., Experience implementing..., Significant experience..., Significant experience..., Significant experience..., Managed 28 people..., Experience providing..., Significant Experience..., Experience assisting..., Experience creating..., Experience in Medical,..., Adobe Dreamweaver,..., Typing 55+ WPM and..., Printers, Customer Support, A+ Certified, Networking, Windows XP Pro, Customer Retention, Windows Vista, Software Installation, Laptops, Service Delivery
Education
Western Governors University 2012 — 2015
Bachelor's degree, Information Technology
University of Phoenix 2009 — 2012
Associate's degree, Psychology, 3.92
Northrop High School 1978 — 1982
High School, General studies, focus on Science, B+ avearge
Sunrise Systems, Inc. November 2014 - Present
Alpine Access November 2008 - December 2014
Glenbrook Hyundai July 2007 - November 2007
Comcast Cable September 2005 - June 2007
MedX Connect 1997 - 2004
Skills
CompTIA Network+..., CompTIA Security+..., CompTIA A+ Certification, Help Desk Support, Computer Hardware, Technical Support, Microsoft Office, Customer Service, Call Centers, Customer Satisfaction, Windows 7, Workforce Management, MS Office Suite, All MS Windows OS, Experience building..., XP, 27+ years experience in..., Experience implementing..., Significant experience..., Significant experience..., Significant experience..., Managed 28 people..., Experience providing..., Significant Experience..., Experience assisting..., Experience creating..., Experience in Medical,..., Adobe Dreamweaver,..., Typing 55+ WPM and..., Printers, Customer Support, A+ Certified, Networking, Windows XP Pro, Customer Retention, Windows Vista, Software Installation, Laptops, Service Delivery
Education
Western Governors University 2012 — 2015
Bachelor's degree, Information Technology
University of Phoenix 2009 — 2012
Associate's degree, Psychology, 3.92
Northrop High School 1978 — 1982
High School, General studies, focus on Science, B+ avearge
Michelle Hargrove's Alpine Access Experience May 2013 - March 2014
Job Customer Service Professional
Industry Retail
Experience
Working Solutions October 2013 - Present
Working Solutions October 2014 - February 2015
Alpine Access May 2013 - March 2014
Alpine Access March 2012 - May 2013
Medical University of South Carolina June 2011 - February 2012
Medical University of South Carolina April 2008 - May 2011
AmerisourceBergen May 2005 - August 2007
AmerisourceBergen August 2004 - April 2005
AmerisourceBergen January 2004 - July 2004
Skills
Hospitals, Public Speaking, Healthcare, Healthcare Management, Spanish-speaking, Peer Mentoring, Job Coaching, Presentations, Written & Oral..., Communication Skills, Interpersonal Skill, Leadership, Project Delivery, Microsoft Office, Customer Service, Program Development, Program Management, Nonprofits, Management, Team Building
Education
University of North Carolina at Charlotte 1998 — 2004
Bachelor of Arts (B.A.)
University of North Carolina at Charlotte 1998 — 2003
Bachelor of Science
Working Solutions October 2013 - Present
Working Solutions October 2014 - February 2015
Alpine Access May 2013 - March 2014
Alpine Access March 2012 - May 2013
Medical University of South Carolina June 2011 - February 2012
Medical University of South Carolina April 2008 - May 2011
AmerisourceBergen May 2005 - August 2007
AmerisourceBergen August 2004 - April 2005
AmerisourceBergen January 2004 - July 2004
Skills
Hospitals, Public Speaking, Healthcare, Healthcare Management, Spanish-speaking, Peer Mentoring, Job Coaching, Presentations, Written & Oral..., Communication Skills, Interpersonal Skill, Leadership, Project Delivery, Microsoft Office, Customer Service, Program Development, Program Management, Nonprofits, Management, Team Building
Education
University of North Carolina at Charlotte 1998 — 2004
Bachelor of Arts (B.A.)
University of North Carolina at Charlotte 1998 — 2003
Bachelor of Science
Elizabeth Casey's Alpine Access Experience 2011 - 2011
Job COTA/L at Hooksett School System
Industry Hospital & Health Care
Experience
Hooksett School System August 2014 - Present
Walgreens September 2012 - July 2014
Alpine Access 2011 - 2011
Education
Rver Valley Community College 2012 — 2014
Associate of Science (A.S.), Occupational Therapy Assistant
University of Massachusetts at Lowell 1985 — 1990
Bachelor of Science (BS), Business Administration
Hooksett School System August 2014 - Present
Walgreens September 2012 - July 2014
Alpine Access 2011 - 2011
Education
Rver Valley Community College 2012 — 2014
Associate of Science (A.S.), Occupational Therapy Assistant
University of Massachusetts at Lowell 1985 — 1990
Bachelor of Science (BS), Business Administration
catherine hembree's Alpine Access Experience December 2011 - Present
Job customer support at Alpine Access
Industry Outsourcing/Offshoring
Experience
Alpine Access December 2011 - Present
Education
Three Rivers Community College 1991 — 1993
Alpine Access December 2011 - Present
Education
Three Rivers Community College 1991 — 1993
DeRhonda Byrd's Alpine Access Experience September 2012 - Present
Job CCP at Alpine Access
Industry Outsourcing/Offshoring
Experience
Alpine Access September 2012 - Present
Alpine Access 2012 - Present
Florida Department of Children and Families December 1995 - April 2012
Skills
Skills for Medical..., Procedure and Diagnosis..., Facility Billing, Life Cycle of an...
Education
Ultimate Medical Academy 2010 — 2012
Associate's degree, Medical Billing and Coding
Chattahoochee High School 1978 — 1991
Alpine Access September 2012 - Present
Alpine Access 2012 - Present
Florida Department of Children and Families December 1995 - April 2012
Skills
Skills for Medical..., Procedure and Diagnosis..., Facility Billing, Life Cycle of an...
Education
Ultimate Medical Academy 2010 — 2012
Associate's degree, Medical Billing and Coding
Chattahoochee High School 1978 — 1991
vanessa shelton's Alpine Access Experience November 2010 - August 2012
Job event staff security at Contemporary Services Corporation
Industry Executive Office
Experience
Contemporary Services Corporation October 2009 - Present
Alpine Access November 2010 - August 2012
Link Staffing Services July 2010 - October 2010
Education
University of North Texas 2004 — 2009
bs, hospitality management
Contemporary Services Corporation October 2009 - Present
Alpine Access November 2010 - August 2012
Link Staffing Services July 2010 - October 2010
Education
University of North Texas 2004 — 2009
bs, hospitality management
Yuliana Vasquez's Alpine Access Experience 2009 - 2010
Job Education Consultant Rep Xerox
Industry Education Management
Experience
Alpine Access 2009 - 2010
Citibank 2006 - 2008
Skills
Customer Service, Microsoft Office, Event Planning, Public Speaking, Spanish, Call Centers, Leadership, Customer Satisfaction
Education
Florida State College 2013 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Florida Institute of Technology 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
University of Phoenix 2006 — 2008
Associate's degree, Business/Commerce, General
Alpine Access 2009 - 2010
Citibank 2006 - 2008
Skills
Customer Service, Microsoft Office, Event Planning, Public Speaking, Spanish, Call Centers, Leadership, Customer Satisfaction
Education
Florida State College 2013 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Florida Institute of Technology 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
University of Phoenix 2006 — 2008
Associate's degree, Business/Commerce, General
Laura Hardee's Alpine Access Experience August 2007 - January 2012
Job Retail Professional
Industry Retail
Experience
GameGuard 2012 - 2013
Jim McNatt Auto Group March 2012 - October 2012
Alpine Access August 2007 - January 2012
Alpine Access August 2006 - August 2007
Coca-Cola Enterprises June 1999 - June 2004
Education
Decatur High School
University of Phoenix
GameGuard 2012 - 2013
Jim McNatt Auto Group March 2012 - October 2012
Alpine Access August 2007 - January 2012
Alpine Access August 2006 - August 2007
Coca-Cola Enterprises June 1999 - June 2004
Education
Decatur High School
University of Phoenix
Michael Zoladz's Alpine Access Experience October 2013 - August 2014
Job Retail Coverage Specialist at Acosta Sales & Marketing
Industry Consumer Services
Experience
Acosta Sales & Marketing September 2014 - Present
Alpine Access October 2013 - August 2014
Sitel 2012 - 2013
Target 2008 - 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Team Building
Education
University of Phoenix 2006 — 2008
Associates of Arts in Information Technology, System, Networking, and LAN/WAN Management/Manager
Acosta Sales & Marketing September 2014 - Present
Alpine Access October 2013 - August 2014
Sitel 2012 - 2013
Target 2008 - 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Team Building
Education
University of Phoenix 2006 — 2008
Associates of Arts in Information Technology, System, Networking, and LAN/WAN Management/Manager
Debora Funk Chick's Alpine Access Experience February 2011 - December 2011
Job at
Industry Individual & Family Services
Experience
Time Warner Cable March 2014 - Present
Exceptional Family Resources March 2013 - Present
Enable of Syracuse August 2012 - Present
Alpine Access February 2011 - December 2011
Rapid Response Monitoring October 2008 - July 2010
National Income NILICO January 2008 - January 2008
Verizon Telecom January 2005 - January 2007
Skills
Training, Networking, Call Centers, Telecommunications, Technical Support, Leadership, Coaching, Interviews, Troubleshooting, Customer Support, Customer Service, Customer Retention, Sales, Customer Satisfaction, Data Entry, Telephone Skills, Outlook, Customer Experience
Education
Tompkins Cortland Community College
Business Administration, Accounting and Bookkeeping
Time Warner Cable March 2014 - Present
Exceptional Family Resources March 2013 - Present
Enable of Syracuse August 2012 - Present
Alpine Access February 2011 - December 2011
Rapid Response Monitoring October 2008 - July 2010
National Income NILICO January 2008 - January 2008
Verizon Telecom January 2005 - January 2007
Skills
Training, Networking, Call Centers, Telecommunications, Technical Support, Leadership, Coaching, Interviews, Troubleshooting, Customer Support, Customer Service, Customer Retention, Sales, Customer Satisfaction, Data Entry, Telephone Skills, Outlook, Customer Experience
Education
Tompkins Cortland Community College
Business Administration, Accounting and Bookkeeping
Kiersten Johnson's Alpine Access Experience September 2012 - May 2013
Job Individual & Family Services Professional
Industry Individual & Family Services
Experience
VersAbility Resources June 2013 - January 2015
Alpine Access September 2012 - May 2013
GameStop May 2011 - April 2012
Michaels Arts and Crafts September 2009 - December 2010
Skills
Typing, Adult CPR, Infant CPR, AED Certification, Sewing, Leatherwork, Team Leadership
Education
Thomas Nelson Community College 2011 — 2017
Associate's Degree, Registered Nursing/Registered Nurse
Homeschooled 2006 — 2010
High School, General Studies, 3.9
VersAbility Resources June 2013 - January 2015
Alpine Access September 2012 - May 2013
GameStop May 2011 - April 2012
Michaels Arts and Crafts September 2009 - December 2010
Skills
Typing, Adult CPR, Infant CPR, AED Certification, Sewing, Leatherwork, Team Leadership
Education
Thomas Nelson Community College 2011 — 2017
Associate's Degree, Registered Nursing/Registered Nurse
Homeschooled 2006 — 2010
High School, General Studies, 3.9
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY