Alpine Access
Industry: Company
DescriptionHeadquarters: Denver, Colorado, United States Founded: 1998 Parent organization: Sykes Enterprises
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719 Alpine Access employees in database. Find out everything there's to know about Alpine Access employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alpine Access Employees
Ricoh USA March 2015 - Present
Gwinnett County Department of Community Services October 2014 - November 2014
Daimler Trucks North America August 2013 - August 2014
Alpine Access October 2012 - November 2013
Publix Super Markets April 2008 - September 2012
Skills
Enjoy Working with..., Customer Service, Marketing, Office Management, Office Administration, Microsoft Office, Organization, Typing, Social Media, Sales
Education
Daytona State College 2008 — 2012
Bachelor of Applied Science (BASc), Operations Management and Supervision
East West Partners November 2013 - Present
Phalanx August 2012 - August 2013
RE/MAX October 2011 - August 2012
Alpine Access February 2011 - June 2011
Equibase Capital Group, LLC February 2010 - February 2011
Cook Associates August 2005 - February 2009
Skills
Excel, Administrative Support, Calendars, Event Planning, PowerPoint, Outlook, Word, Administrative..., Microsoft Excel, Social Media, Microsoft Office, Spreadsheets, Public Speaking, Management, Event Management, Confidentiality, Data Entry, Time Management, Recruiting, Project Management, Office Administration, Microsoft Word, Editing, Marketing, Customer Satisfaction, Sales, Invoicing, Interviews, Human Resources, Social Networking, Travel Arrangements, Executive Search, Organizational..., Microsoft Office 2007, Office Equipment, Budgets, Process Scheduler
Education
Colorado State University-Global Campus 2015 — 2017
Bachelor’s Degree
Community College of Denver 2013 — 2015
Working on AA
Leather Hearts January 2010 - Present
Avaya July 2006 - Present
Alpine Access 2004 - 2006
Island Pacific 2005 - 2005
Colorado Public Radio June 2002 - September 2004
Relera Inc. 2000 - 2001
Lucent/International Network Services August 1998 - November 2000
International Network Services 1998 - 2000
Skills
Troubleshooting, Active Directory, Servers, Network Administration, Operating Systems, IP, Microsoft Exchange, DHCP, CCNA, Networking, Computer Hardware, IT Operations, Requirements Analysis, Call Center, Project Management, System Deployment, VoIP, Avaya, Unified Communications, Customer Support, Avaya IP Telephony, Telephony Support, Databases, Telecommunications, SIP, LAN-WAN, Call Centers, Telephony, H.323, TCP/IP, Enterprise Software, ISDN
Education
Metropolitan State University of Denver 2004 — 2008
Drake University 1981 — 1985
Bachelor's degree
Self-employed 2008 - Present
Alpine Access November 2009 - December 2012
Micah Property Management June 2006 - May 2009
Skills
Customer Service, Sellers, Communication, Typing, Computer Proficiency, Advertising, Online Advertising, Microsoft Office, Data Entry, Call Centers
Education
Colorado Technical University 2013 — 2016
Bachelor's degree, Criminal Justice/Human Services
Garland high school 2002 — 2006
Alpine Access October 2006 - March 2012
Dish Network May 2000 - May 2003
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Medical Terminology, Customer Service, Data Entry, Teamwork, Outlook, Healthcare, Time Management, Medical Billing, Cpr Certified, Telephone Skills, Administrative..., Access, Invoicing
Education
Front Range Community College 2011 — 2013
Associate of Science (AS), Medical office Technology with concentration in Medical billing and Coding
Westminster High School 1972 — 1975
U.S. Department of the Treasury January 2013 - Present
Spirited Gifts and Decor January 2003 - Present
Allstate Insurance Company November 1989 - January 2011
National Phone Works January 2003 - January 2004
Alpine Access January 2001 - January 2003
Skills
Process Improvement, Call Center, Customer Service, Accounting, Microsoft Excel, Vendor Management, Microsoft Office, Insurance, Outlook, Budgets, QuickBooks, Training, Leadership, Access, Team Building, Human Resources, Payroll, Forecasting, Customer Satisfaction, Data Entry, Accounts Payable
Education
Metropolitan State College of Denver 2004 — 2019
Bachelors, Accounting
Community College of Aurora 2002 — 2004
Accociates, Accounting and Human Resources
Alpine Access October 2014 - Present
Self-employed 2008 - Present
Alpine Access October 2013 - January 2014
T's Custom Embroidery 2012 - 2013
NPC Inc April 2002 - February 2008
Great West Healthcare February 2004 - May 2007
Skills
Medical Billing, Health Insurance, Accounting, Accounts Payable, Accounts Receivable, Medical Coding, Claims Handling, Tax Accounting, Account Reconciliation, Eligibility, Cash Handling Experience, Invoice Processing, Spreadsheets
Education
Fort Scott Community College 2004 — 2004
Certificate, Medical Insurance Specialist/Medical Biller
Signs Plus GA November 2012 - Present
Faneuil Inc October 2010 - November 2012
Alpine Access July 2010 - October 2010
Skills
Call Center, Customer Satisfaction, Workforce Management, Customer Experience, BPO, Customer Service, Data Entry, Contact Centers, Troubleshooting, Customer Retention, Outlook, Telephone Skills, Telemarketing, Microsoft Office, Windows 7, Computer Hardware, Service Delivery, Inbound Marketing
Education
Florida Metropolitan University 2006 — 2008
Associate of Science (A.S.), Criminal Investigation
Naturally Chic - The Rustic Shop February 2015 - Present
Alpine Access August 2013 - September 2015
Legal Aid Services of Oklahoma®, Ada Satellite Office July 2008 - March 2009
Village Inn of Ada, Inc August 1989 - December 1995
Skills
Volunteer, Animal Rights Advocate, Document Preparation, Customer Service, Written Correspondence, Front Office, Open Office, Legal Research, Legal Writing, Wordperfect, Public Speaking, Policy, Government, PowerPoint, Microsoft Word, Notary Public, Superior Client Service, Human Resources, Leadership, Time Management, Nonprofits, Fundraising, Recruiting, Management, Social Media, Outlook, Data Entry, Customer Satisfaction, Process Scheduler, Access, Event Planning, Client Services, Social Networking, Family Law, Training, Employee Relations, Legal Assistants, Community Outreach, Legal Compliance, Mediation, Amicus
Education
East Central University 2004 — 2009
B.S., Legal Studies
Alpine Access November 2012 - Present
Occie's Tackle Box September 2006 - Present
Total Billing September 2012 - April 2013
Manpower January 2008 - March 2010
Affiliated Computer Services August 2006 - April 2007
Skills
MS Office Suite, Data Entry, Typing, Medical Billing, EOB, UB04, QuickBooks, Data Management, ICD-9, CPT, HCPCS, Eclipse, eClinical Works, Gateway, Management, Payroll, Accounting, Accounts Payable, Account Reconciliation, Accounts Receivable, Access, Microsoft Excel, Microsoft Word
Education
Fayetteville State University 1993 — 1997
BS, Business Administration
Jacksonville High School
Panasonic Healthcare May 2015 - August 2015
Veolia North America September 2014 - March 2015
Swift Worldwide Resources April 2013 - December 2013
Swift Worldwide Resources September 2012 - February 2013
Alpine Access March 2011 - April 2012
AppleOne Employment Services January 2009 - July 2009
CareerBuilder.com October 2007 - May 2008
CCC Information Services June 2001 - October 2007
U.S. Army Reserve September 1994 - July 2002
Skills
Software Documentation, Documentum, Accounts Receivable, Records Management, Lotus Notes, Microsoft Office 2007, Analysis, Internet Explorer, PeopleSoft, Office 2010, Project Management, Contract Management, Microsoft Office, Siebel, SAP ERP, Adobe Professional 8,..., Microsoft Office 2003, Microsoft Excel, Google Chrome, Lync Server 2010, OS X, Firefox, Autodesk DWG TrueView, Axiom, IFS ERP, Document Review, Petroleum, Project Planning, Document Management, Microsoft Project, Microsoft Word, Customer Service, Oil & Gas
Education
DeVry University-Illinois
Bachelor of Science in Technical Management
Robert Morris University - Illinois
Associate of Applied Science
TVG March 2014 - Present
Adecco Group January 2013 - July 2013
Alpine Access November 2011 - November 2012
Skills
Multitasking Skills, Highly detail oriented, Customer Support, Supervisory Skills, Performance Improvement, Telephone Skills, Time Management, Phone Etiquette, Office Administration, Call Centers, Data Entry, Customer Service, Training, Leadership, Team Building, Event Planning, Microsoft Office, Microsoft Excel
Education
Clark College 2009 — 2011
Associates Applie Science, Marketing
United States Marine Corps
DeKalb Medical December 2013 - Present
Alpine Access December 2012 - March 2013
Convergys October 2012 - November 2012
Gap Inc. October 2007 - December 2008
Gymboree November 2006 - May 2007
BI-LO Winn Dixie Stores August 2001 - May 2005
Skills
Customer Service, HIPAA, Access, Telephone Skills, Cashiering, Data Entry, Microsoft Operating..., Privacy Law, Visual Merchandising, Retail Sales, Merchandising, Fashion, Retail, Outlook, Sales
Education
Colorado Technical University-Online 2009 — 2011
Associate of Science (A.S.), Medical Billing and Coding
STG Inc. July 2015 - Present
Lockheed Martin October 2014 - July 2015
Lockheed Martin October 2012 - October 2014
RLM Communications, Inc. September 2011 - October 2012
Alpine Access August 2010 - September 2011
TSYS October 1996 - February 1998
Skills
Security+, Windows 7, Troubleshooting, SharePoint, SharePoint..., SharePoint Designer, Web Design, Database Queries, Software Documentation, Scriptwriting, Programming, Active Directory, Security Clearance, Computer Science, Information Technology, SQL DB2, Help Desk Support, Service Desk, Windows XP, COBOL, JCL, BMC Remedy, Microsoft Word, Customer Service, Microsoft Office, Technical Support, Windows, Access, Management
Education
Columbus State University 1988 — 1996
Associate of Arts and Sciences (A.A.S.), Computer Science
Western Dressage Association of Colorado October 2014 - Present
Dex Media, Inc. November 2013 - Present
Dex One Corporation August 2009 - October 2013
Alpine Access 2000 - 2009
Skills
Advertising, Digital Marketing, SEO, Online Marketing, Email Marketing, Social Media Marketing, Online Advertising, Marketing, Account Management, Customer Service, SEM, Lead Generation, Google Adwords, Digital Media
Education
Colorado State University 1974 — 1978
BFA, Graphic Design
Alpine Access June 2014 - Present
Office Team April 2014 - June 2014
R & R Employment 2012 - May 2014
Dollar General October 2013 - February 2014
Wal-Mart Super Center July 2006 - September 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Windows, English, Data Analysis, Leadership, Time Management, Retail, Team Building
Education
Colorado Technical University 2011 — 2014
BSBA Busniess Administration
Colorado Technical University 2009 — 2014
Associate of Science (AS) Medical Billing/Coding
Bellmont High School
Self 2000 - Present
Alpine Access October 2013 - December 2013
Linens N Things November 2006 - April 2007
Joseph and Erin Totten Inc. June 2005 - August 2006
Barre-Callebaut Inc (Seasonal) 2003 - 2004
Energizer 2002 - 2003
Xerox March 1999 - June 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Google Docs, Google Maps, Android, OS X, Windows, Computer Hardware, Computer Repair, PC building, Proficient Typing Skills, Communication Skills, Linux Desktop, JGrasp, HTML, Java, Social Media, Social Networking, Multi Tasking, Energetic team player, Computer Technology, Teamwork, Chrome OS, Raspberry Pi, Scratch, Pre-Calculus, Mathematics, Statistics, Algebra, Graphing Calculator, PowerPoint, Google+, Phone Etiquette, English grammar, Blueprint Reading, Amazon Kindle, Reading Comprehension, Entrepreneurship, Business, Consumer Electronics, Blogging, Blogger, Secretarial Skills, Administrative..., Receptionist Duties, Administrative Work, Data Entry, Website Development
Education
Finger Lakes Community College 2012 — 2016
Computer Science
Monroe Community College 2009 — 2011
Information Technology
Build Entrepreneurs July 2015 - Present
PodMelt July 2014 - Present
Primerica July 2014 - Present
Great Plains Industries, Inc. March 2014 - June 2015
Alpine Access September 2013 - April 2014
Chicago Recording Company June 2013 - August 2013
Great Plains Industries, Inc. April 2008 - July 2012
AIESEC Wichita State January 2011 - December 2011
Skills
Leadership Development, Lead Generation, Management Consulting, New Business Development, Leadership, Team Leadership, Customer Service, Public Speaking, Marketing Strategy, Human Resources, Business Strategy, Sales Management, Team Management, Cross-functional Team..., Team Building, Event Management, Teamwork, Sales, PowerPoint, Networking, Microsoft Office, Social Networking, Business Development, Microsoft Excel, Social Media, Project Management, Audio Engineering, Sound Editing, Live Sound, Pro Tools, Propellerheads Reason, Melodyne, Music Business..., Sound Design, Freelance Writing, Beatboxing, Audio Editing, Audio Post Production, Amek 9098i, Mackie, Digidesign Control 24, Logic Pro, Neve, Studio Recording, Reason
Education
Conservatory of Recording Arts and Sciences 2012 — 2013
Master Of Recording, Recording Arts Technology/Technician, GPA - 3.85
Wichita State University 2009 — 2012
International Business/ Entrepreneurship, Business Administration and Management, General
Champaign Unit 4 Schools November 2012 - June 2015
H&R Block January 2015 - April 2015
The Pool Boys May 2014 - July 2014
Champaign County Regional Planning Commission September 2012 - November 2012
Champaign Unit 4 Schools May 2012 - September 2012
Employment Agency May 2012 - July 2012
Employment Agency April 2012 - May 2012
Kelly Connect September 2011 - January 2012
Alpine Access November 2010 - April 2011
Carle Hospital - Windsor of Savoy June 2002 - May 2010
Skills
Customer Service, Microsoft Office, Administrative Support, Team Leadership, Problem Solving, Accounting, Data Entry, Access, Teamwork, Management, Microsoft Excel, PowerPoint
Education
Eastern Illinois University 2007 — 2009
2009Bachelor of Science, Business Administration
Parkland College 2002 — 2007
Associate of Science (A.S.), Business Administration
Home 2009 - Present
Alpine Access 2012 - 2013
Skills
Sales, Customer Service, Customer Retention, Management, Team Leadership, Team Management, Documentation, Technical Writing, Recruiting, Technical Support, Technical Recruiting
Education
Southwestern University 2004 — 2008
BS, Economics and Computer Science
Community College of Denver 2000 — 2001
College america May 2013 - Present
Rampro October 2007 - March 2008
Electornic Payment Systems (EPS) March 2006 - June 2006
Alterra Sterling House of littleton 2004 - 2005
Ace Towing June 2004 - October 2004
Alpine Access January 2000 - January 2003
Domino's Pizza October 2000 - December 2002
Pizza Hut April 1996 - March 1997
Skills
Data Entry, Filing, Microsoft Office, Microsoft Word, Microsoft Excel, QuickBooks, Fax, Call Centers, Databases, Customer Service, Outlook, Administrative..., Accounting, PowerPoint, E-Learning, Internet, Social Media, Social Networking, Small Business, Windows, YouTube, Research
Education
Emily Griffith Technical College 2013 — 2013
Ged, Ged
Select home services October 2013 - Present
Select home care October 2013 - Present
Finest home care services May 2013 - Present
Alpine Access February 2004 - May 2013
Qwest/century link July 2000 - June 2003
Skills
BPO, Contact Centers, Call Center Development, Troubleshooting, Avaya, Data Entry, Service Delivery, Telephone Skills, Telemarketing, Help Desk Support, Outsourcing, Inbound Marketing
Education
Front Range Community College
ActiveSports, Inc, April 2015 - Present
That's Fancy, Annie February 2014 - Present
ActiveSports, Inc October 2014 - April 2015
Sisters Outdoor Quilt Show October 2014 - February 2015
Angeline's Bakery & Cafe/The Belfry August 2013 - June 2014
Altrec.com October 2012 - July 2013
Black Butte Ranch July 2008 - July 2011
Alpine Access October 2004 - October 2005
The Body Shop October 2000 - February 2002
USWest/Qwest Communications November 1998 - September 2000
Skills
Customer Service, Inventory Management, Project Management, Merchandising, Event Management, Retail, Sales, Advertising, Strategic Planning, Sales Management, Process Scheduler, Recruiting, Leadership, Sales Operations, Invoicing, Bookkeeping, Project Management Tools, Training Manuals, Training Leadership, Training Packages, Training Programs, Process Improvement, Process Analysis, Microsoft Excel, Workshop Facilitation, Facilitations, Team Leadership, Visual Merchandising
Education
Clackamas Community College 2005 — 2006
N/A, Registered Nursing/Registered Nurse, 3.8
Portland Community College 2002 — 2004
N/A, Pre-Nursing Studies
Oregon State University 1992 — 1997
BS, Merchandising Management
Crescent Valley High School 1987 — 1990
Alpine Access October 2007 - Present
Alpine Access October 2007 - Present
Jackson Pediatrics May 2000 - Present
Jackson Pediatrics May 2000 - Present
Skills
Nursing, Hospitals, Healthcare, Patient Safety, Healthcare Management, Inpatient, Acute Care, Pediatrics
Education
Florida State University, Clayton State University, EGMC school of nursing
Walmart April 2015 - Present
Alpine Access December 2012 - March 2015
Regal Entertainment Group April 2007 - March 2013
AT&T Mobility September 2012 - November 2012
Skills
Customer Service, World Class Customer..., Gaming Industry, Chat Support, Phone Support, Customer Service..., Customer Service Systems, AT&T Business Direct, AT&T Mobility, Sales, Technical Support
Education
University of Central Florida 2011 — 2014
In Process, Forensic Psychology
College of Central Florida 2009 — 2011
AA Equivalent - 161 Credit Hours, Psychology
The Home Depot August 2015 - Present
The Home Depot February 2014 - April 2014
The Home Depot May 2013 - February 2014
Sykes September 2012 - May 2013
Alpine Access October 2009 - August 2012
Alpine Access April 2011 - May 2012
Alpine Access April 2011 - April 2012
Iris Investigations, LLC July 2008 - April 2012
Iris Investigations, LLC July 2008 - April 2012
Apple 2012 - 2012
Skills
BPO, Call Center, Contact Center..., Workforce Management, Outsourcing, Customer Satisfaction, Customer Service, Technical Support, Troubleshooting, Customer Experience, Incident Management, Computer Hardware, Active Directory, Telemarketing, Windows 7, Help Desk Support, Vendor Management, XP, Remote Desktop, Software Documentation, Leadership, Marketing, Team Building, Training, Employee Relations, Human Resources, Process Improvement, Coaching, Customer Support, Customer Retention, Project Management, Sales, Budgets, Call Center Development, Microsoft Office, Recruiting, Account Management, Onboarding, Windows, Interviews, Management, Data Entry, Call Centers, Team Leadership, Strategy, Service Delivery, Contact Centers, Applicant Tracking..., CRM, Outlook
Education
Colorado Technical University 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado Technical University 2007 — 2010
Bachelor of Science, Business Administration; Management
Colorado Technical University
Bachelor of Science, Business Administration; Management
ADT March 2015 - Present
Alpine Access September 2014 - March 2015
Tyco Integrated Security August 2004 - September 2013
ADT Security Services August 2004 - June 2012
ADT Security Services March 2001 - April 2004
ADT Security Services February 2000 - March 2001
Skills
Alarm Systems, Team Building, Customer Service, Customer Satisfaction, Security, Security Operations, Microsoft Word, Microsoft Excel, Call Center, PowerPoint, Inventory Management, Customer Retention, Employee Relations, Teamwork, Physical Security, Management, Retail, Cross-functional Team..., Supervisory Skills, Call Centers, Sales, Process Scheduler, Leadership, Life Safety, Risk Assessment, Outlook, Performance Management, Data Entry, Employee Training, Sales Process, Telephone Skills, Office Administration, Business Process..., Customer-focused Service, Customer Experience, National Accounts, Administration, Conflict Resolution, Leadership Development, Service Management, Inventory Control, Cold Calling Experience, Workforce Management, Invoicing
Education
Colorado Technical University 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Psychology
University of Phoenix 2008 — 2012
BS, Psychology
Alpine Access November 2012 - Present
Skills
Medical Records, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Google Docs, Google Apps, Google+, Outlook, Spreadsheets, Asana, Practice Management, ICD-9-CM, CPT, IDX, Epic Systems, Medisoft, Medical Terminology, DRG, EMR, HIPAA, Medical Billing, Telephone Skills, Medicaid, CPOE, Employee Benefits, Health Insurance, Medicare/Medicaid..., Project+, Invoicing, Accounts Receivable
Education
DeVry University 2008 — 2012
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician, B
Kaplan College-Indianapolis 2007 — 2008
Certificate, Medical Insurance Specialist/Medical Biller
self-emplyed May 2011 - Present
Talk2Rep Call Centers November 2011 - March 2012
Alpine Access April 2011 - October 2011
Cricket Wireless May 2009 - April 2011
Skills
Sales, Retail, Management, Call Center, Data Entry, Typing, Troubleshooting, Organization, Communication, Maintenance, Windows 7, Microsoft Office, Photo Editor, Secretarial Skills, Client Rapport, Superior Computer Skills, Customer Service
Education
DeVry University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
AFS Technologies Inc. August 2009 - Present
Ink Graphics December 2009 - December 2010
Alpine Access November 2008 - August 2009
Skills
Press Releases, Spanish, Account Management, Technical Support, Marketing, Project Management, Microsoft Office, Sales, Customer Service, Customer Satisfaction, Team Leadership, Forecasting, Training, Management, Leadership, Team Building, Strategic Planning, Process Improvement, CRM
Education
Eckerd College 2003 — 2008
Bachelor of Arts (B.A.), International/Global Studies and Spanish
Sitel April 2013 - Present
Evan Thomas Global, LLC March 2012 - April 2013
Executive Recruiter Network, LLC; Member March 2012 - April 2013
The Tatz Group January 2012 - March 2012
Alpine Access May 2008 - January 2012
Personally Yours Staffing November 2006 - February 2008
Dr. Kirk A. Paulk, MD. June 2000 - January 2002
Custom Staffing, Inc. October 2000 - January 2001
Allied Systems, Inc. January 1995 - September 2000
Skills
Physician Assistant, Human Resources, Talent Acquisition, Sourcing, Interviewing, Background Checks, Resume Writing
Education
Emory University School of Medicine 2000 — 2002
PA certification and license, PA-C (Physician Assistant)
Georgia State University 1995 — 1999
BS, Major- Psychology; Minor- Business Management
CDOR May 2011 - Present
Miracle Babies Creations November 2003 - May 2011
Regal Entertainment Group June 2009 - December 2010
Alpine Access August 2000 - June 2003
Denver Health Medical Center July 1995 - August 2000
Skills
Tax, Bookkeeping, Quickbooks, Tax Preparation, Income Tax, State Taxation, Wage Withholding, Use Tax, Customer Service, Pharmaceuticals, Medication Assistance, IV Room Admixture, Aseptic Technique, Aseptic Processing, Pyxis, Microsoft Office
Education
Kaplan University 2004 — 2008
Bachelor of Science (BS), Accounting and Business/Management
Metropolitan State College of Denver 2003 — 2004
Concorde Career College-Aurora 1994 — 1995
Pharamcy, Pharmacy Technician/Assistant
University of Colorado at Denver 1991 — 1995
Liberal Arts
Exempla Healthcare March 2013 - Present
Summit Health July 2012 - Present
Evergreen Terrace Nursing Home December 2010 - March 2013
Alpine Access June 2010 - January 2012
T-Mobile December 2003 - June 2008
Skills
Outstanding Customer..., Certified Nursing..., Phlebotomy, Training Skills, Cpr Certified, BLS, Computer Literate, Troubleshooting, Mental Health, Alzheimer's Training, Medical Terminology, Medical Education
Education
Emily Griffith Technical College 2012 — 2012
Phlebotomy Certification, Nursing Practice
Front Range Community College 2002 — 2010
have not yet acheived degree, Nursing Practice
TalenTrust August 2014 - Present
TalenTrust LLC March 2013 - July 2014
TalenTrust LLC August 2010 - March 2013
Alpine Access May 2009 - August 2010
Alpine Access September 2004 - May 2009
U S WEST/Qwest March 1995 - January 2004
Center for Creative Leadership January 1993 - January 1994
US Air Force Academy January 1992 - May 1992
Coors Brewing Company January 1991 - January 1991
Skills
Technical Recruiting, Retention, Personnel Recruiting, Full-cycle Recruiting, Industrial Psychology, Training & Development, Performance Appraisal, Customer Retention, Employee Training, Personnel Selection, SDLC, Talent Management, Temporary Placement, Strategy, Management, Executive Search, Organizational..., Human Resources, Leadership, Staffing Services, Employee Relations, Performance Management, Internet Recruiting, Applicant Tracking..., Interviews, Recruiting, Talent Acquisition, Process Improvement, Contract Recruitment, Onboarding, College Recruiting, Sales, Outsourcing, Leadership Development, Screening Resumes, Organizational..., Sourcing, Taleo, Training
Education
Colorado State University 1991 — 1995
Ph.D., Industrial and Organizational Psychology, Applied Statistics
Colorado State University 1988 — 1991
M.S., Industrial Psychology
Cornell College 1984 — 1988
Bachelors, Psychology, Economics, and Business
Texas City School District August 2015 - Present
The Rhodes School August 2013 - July 2015
Phoenix House July 2011 - January 2013
Houston ISD August 2010 - July 2011
Goose Creek ISD October 2006 - May 2010
Alpine Access October 2008 - January 2009
Fellowship Community Baptist Church September 2003 - June 2007
Galveston Bay Foundation October 1996 - April 2003
Skills
Counseling, Event Planning, PowerPoint, Community Outreach, Microsoft Office, Financial Accounting, Nonprofits, Volunteer Management, Customer Service, Fundraising, Crisis Intervention, Grants, Tutoring, Editing, Office Management, Outlook, Leadership, Training, Psychotherapy, Coaching, Research
Education
Rice University 2014 — 2015
Rice University Summer Math Program (RUSMP)
Dallas Theological Seminary 2011 — 2013
Counseling Psychology
ACT Houston
Certified Teacher, General Studies
College of Biblical Studies-Houston 2006 — 2008
Bachelor of Science, Biblical Counseling
IKEA Group May 2014 - Present
Hyatt Regency Pier 66 Resort and Marina January 2015 - May 2015
Arise Virtual Solutions Inc. October 2014 - November 2014
Pheasant Run Resort March 2014 - November 2014
Hyatt Regency May 2013 - November 2014
Alpine Access May 2011 - January 2014
Hertz O'hare Airport August 2013 - November 2013
JW Marriott Chicago May 2012 - June 2013
Marriott International October 2005 - July 2011
Skills
Banquets, Convention Services, Front Office, Customer Service, Hotels, Food, Telephone Skills, Data Entry, Micros, Event Planning, Call Centers, Customer Satisfaction, Time Management, Restaurants, Process Scheduler, Hospitality, Hiring, Catering, Hospitality Industry, Food Service, Technical Support, Up-selling, Customer Experience, Resorts, Bartending, Cashiering, Phone Etiquette, Menu Development, Parties, Concierge Services, Meeting Planning, Cash Handling Experience, Food, Teamwork, Sales, MICROS
Education
Cuyahoga Community College 2004 — 2006
Westside High School 1984 — 1989
General Studies
Anadarko Petroleum Corporation (Lakeshore Staffing) November 2013 - Present
Atlas REO March 2013 - June 2013
Alpine Access September 2012 - March 2013
Halliburton May 2012 - August 2012
Express Employment Professionals February 2012 - May 2012
Standley Systems October 2010 - March 2012
Oklahoma Gold Gymnastics January 2006 - October 2010
STAAR Solutions May 2009 - August 2009
Skills
Teamwork, Cold Calling, Solution Selling, Account Management, Sales Process, Customer Relations, Forecasting, Customer Focus, Presentations, Customer Experience, Organizational Agility, Sales, Recruiting, Business Development, Customer Service, Marketing, Sales Management, Coaching, Negotiation, Human Resources, Time Management, Selling, Customer Satisfaction, Interviews, Sales Operations, Team Leadership, Direct Sales
Education
University of Central Oklahoma 2005 — 2010
Bachelor of Business Administration, Marketing
University of Central Oklahoma - College of Business Administration 2005 — 2010
Bachelors of Business Administration, Marketing
Bartlesville High School 2001 — 2005
High School Diploma
Alpine Access June 2013 - September 2013
Magic Burger LLc June 2013 - June 2013
Palm Coast Data Homeworkers Program May 2010 - October 2010
The Golden Lion Cafe May 2007 - 2007
Skills
Accurate Data Entry, 75+WPM, Microsoft Office, Microsoft Excel, Microsoft Word, AS400 system, Citrix Metaframe, Cosmetology
Education
Daytona State College 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor, In Progress
Teleperformance, USA December 2014 - Present
Walmart January 2011 - Present
Alpine Access January 2012 - December 2014
Walgreens 2006 - 2011
Wells Fargo September 2005 - December 2006
Skills
Inventory Management, Retail, Management, Customer Satisfaction, Training, Sales, Store Management, Marketing, Coaching, Time Management, Visual Merchandising, Loss Prevention, Profit, Cash Management, Financial Analysis, Customer Service
Education
Florida State University 2002 — 2005
Bachelor of Science (BS), Finance, General
Edison Community College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
DeSoto Family Dentistry August 2014 - Present
Alpine Access November 2013 - December 2013
One Technologies April 2008 - March 2011
Robert Half International December 2007 - April 2008
Washington Mutual Bank July 2006 - December 2007
Williams Financial Group September 2004 - July 2006
Manchee & Manchee, LLP August 2000 - September 2002
Skills
Customer Service, Email Marketing, Microsoft Office, Quality Assurance, Event Planning, Call Centers, Time Management, Interviews, Customer Retention, Teamwork, PowerPoint, Team Building, Project Management, Management, Marketing, Microsoft Excel, Product Marketing
Education
Dallas County Community College 2010 — 2011
Corporation Service Company September 2012 - Present
Lita G Enterprise August 2011 - Present
3 HP Records October 2008 - Present
Alpine Access August 2010 - July 2011
Skills
Public Relations, Social Media Marketing, Web Content Management
Education
Full Sail University 2010 — 2012
MBBS, Music Business
Pearson North America January 2013 - Present
virtualwirks 2009 - 2013
Convergys 2008 - 2011
Alpine Access 2005 - 2007
eBay 2002 - 2005
AT&T 2000 - 2002
DIRECTV 1996 - 2000
Netlink/TCI Satellite Inc, MCI Telecommunications, May D&F/May Department Stores, Sears 1984 - 1996
Education
Colorado State University 1984 — 1989
Bachelor of Arts, Business Education
Four Corners Alliance Group May 2014 - Present
Alpine Access July 2013 - May 2014
NCIM February 2011 - August 2012
Driveline Retail Services February 2011 - July 2012
Skills
Sales, Account Management, Sales Management, Customer Service, Management, Merchandising, Marketing, Sourcing, Microsoft Office, Time Management, Team Leadership, Retail, New Business Development, Marketing Strategy, Product Marketing, Microsoft Excel, Teamwork, Social Media, B2B, Microsoft Word, Social Networking, PowerPoint, Visual Merchandising, Training, Logistics, Data Entry, Recruiting, Marketing Communications, Outlook, Sales Operations, Inventory Management, Windows
Education
Fort Hays State University
JW Marriott Desert Ridge Hotel & Resort January 2012 - Present
JW Marriott Desert Ridge Hotel & Resort November 2010 - Present
JW Marriott Desert Ridge Hotel & Resort October 2010 - January 2012
Alpine Access September 2009 - February 2011
Alpine Access – HP Sprint Program September 2009 - August 2010
City of Grand Rapids July 2003 - August 2010
Kent County Sheriffs Department August 2005 - August 2008
City of Grand Rapids July 2003 - August 2008
Skills
Customer Service, Customer Satisfaction, Background Checks, Data Entry, Troubleshooting, Training, Team Building, Security, Microsoft Office, Leadership, Time Management, Inventory Management, Outlook, Operations Management, Microsoft Word
Education
Ottawa University 2009 — 2011
Ferris State University 2006 — 2008
Law Enforcement
WYOMING PARK HIGH SCHOOL
High School Diploma
Proctor and Gamble October 2010 - Present
Alpine Access March 2010 - July 2010
Time Warner Cable May 2007 - February 2010
Nextel Communications January 2001 - January 2003
Skills
Program Management, Project Management, Testing, SAP, Manufacturing, Time Management, Software Design, Vendor Management, Cross-functional Team..., Team Leadership, Troubleshooting, ITIL, Process Improvement, Business Analysis, Visio, Business Intelligence, Quality Assurance, Integration, SharePoint, Management
Education
DeVry University-Ohio 2011 — 2015
Bachelor of Business Administration (B.B.A.), Project Management, Sophmore
University of Phoenix 2009 — 2010
Bachelors, Software Engineering
Warren County Career Center 1991 — 1993
Certification, Engineering Design
Kings Mills High School 1989 — 1993
Diploma, General Studies Program
Asurion January 2013 - August 2013
Alpine Access June 2010 - November 2012
Skills
HTML Scripting, PHP Frameworks, MySQL, Real Flow 2012, Cinema 4D, After Effects, Photoshop, AutoCAD, Web Development, Customer Service
Education
Community College of Philadelphia 2014 — 2016
Operation Fireball January 2010 - Present
TeleTech July 2012 - October 2013
City of Deltona October 2004 - September 2011
Alpine Access July 2010 - November 2010
City of Deltona October 2006 - September 2010
Daytona International Speedway December 2004 - February 2010
Seminole County Sheriff's Office October 2000 - October 2004
Skills
Team Building, Customer Service, Fire Protection, Fire Safety, Strategic Planning, Fire Management, Public Safety, EMS, Life Safety, Code Enforcement, Fire Suppression Systems, Fire Investigation, Plan Review, Training, NIMS, Preparedness, Emergency Services, AED, EMT, Weapons of Mass..., Policy, NFPA, Public Speaking, Fire Alarm, Public Relations, Emergency Management, Rescue, Disaster Response, First Responder, First Aid, Cpr Certified, Emergency Planning, Emergency Medical, Emergency Vehicle..., Building Codes, Microsoft Office, Event Planning, Incident Command, Ambulance, Crisis Management, Emergency, Public Administration, Leadership Development, General Office Skills, Emergency Medical..., Multi-line Phone, Instructor-led Training, Local Government, Customer Service..., Handle Confidential...
Education
Columbia Southern University 2014 — 2016
Bachelor's Degree, BS in Fire Administration
Seminole State College of Florida 2013 — 2014
Associate's Degree, AS in Fire Science, 3.16 cumulative GPA
Seminole Community College 2000 — 2003
Associate's Degree, General Studies
Alpine Access October 2013 - Present
Indorama Ventures PCL January 2007 - June 2009
Randolph & Son Builders, Inc. August 2006 - January 2007
Skills
Customer Service, Windows, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Public Speaking, Strategic Planning, Apple Products
Education
Gardner-Webb University 2014 — 2017
present, Business Administration and Management, General, 3.75
Sandhills Community College 1982 — 1984
Associate of Science (A.S.), Business Administration and Management, General, 3.0
Viega July 2013 - Present
Viega March 2012 - July 2013
Alpine Access October 2010 - February 2012
Skills
Project Management, Team Building, SAP, Training, Process Improvement, Six Sigma, Operations Management, Strategic Planning, Inventory Management, Account Management, Pricing, Management, Team Management, Access, Sales Operations, Quality Assurance, Microsoft Excel, Customer Service, Team Leadership, CRM, Presentation Design, Microsoft Office, Employee Training, Technical Presentations, Schedules, Visio, Business Communications, Visual Basic, Catalog Management, Collaborative Leadership
Education
Cleveland Institute of Electronics
Bachelor of Science (B.S.), Information Systems
Sykes Enterprises, Inc. November 2014 - Present
Ancient's Treasures May 2004 - Present
N.E.W. Customer Service Companies, Inc November 2012 - February 2013
Alpine Access November 2011 - August 2012
Stream Global Services March 2011 - April 2011
Sykes Enterprises January 2001 - January 2002
Access Services January 1997 - January 1997
Skills
Computer Maintenance, Web Design, Customer Service, Help Desk Support, Technical Support, Customer Support, Quality Assurance, Computer Assembly, Website Development, Website Building, Website Updating, Website Creation, Computer Repair, Electronic Engineering, Electronics Repair, Electronics Packaging, Windows 7, XP, Printers, Call Centers, Computer Hardware, Laptops, Software Installation, Hardware, Windows XP Pro, A+ Certified, Desktop Computers, Windows Vista, Wireless Networking, CompTIA A+ Certification, Troubleshooting, OS X, Hardware Installation, Network Administration, Microsoft Office 2007, Remote Desktop, Operating Systems, Ubuntu, Networking, iPhone, Norton Ghost, Servers, Routers, Computer Security, TCP/IP, Windows Server, Active Directory, iPhone Support
Education
DeVry University-online 2010 — 2014
Bachelor of Engineering (BEng), Electronic Engineering Technology
DeVry University 2010 — 2013
Bachelor's degree, E.E.T.
Technical Trades Institute 1997 — 1998
Associate's degree, E.S.T., 3.0
Alpine Access June 2013 - June 2014
Mitchellaneous, Inc September 2003 - November 2010
WCOV Fox 20 January 1997 - June 2000
Pathway Management Systems, Inc February 1996 - January 1997
Computer Data Systems, Inc January 1994 - February 1996
Litton Computer Services August 1992 - December 1993
Andersen Air Force Base Family Support Center Agana January 1990 - March 1992
Air Force September 1981 - September 1986
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Budgets, Office Management, Data Entry, Invoicing, Human Resources, Administrative..., Social Networking, Training, Event Planning, Administration, Leadership
Education
Professional Medical Transcription Program 1996 — 1997
Certificate, Medical Transcription/Transcriptionist
Troy State University 1995 — 1996
NO, General Studies
Blackstone School of Law 1993 — 1994
Certificate, Legal Assistant/Paralegal
Community College of the Air Force 1981 — 1982
Certificate, Administrative Specialist
Agilent Technologies October 2013 - Present
Aerotek 2012 - September 2013
Alpine Access 2011 - 2013
Benchmark Co 2005 - 2008
Northgate Animal Hospital 2004 - 2005
JPMorgan Chase 2001 - 2004
Centers for Disease Control and Prevention 1998 - 2001
Institute for Behavioral Genetics 1998 - 2000
Skills
Program Management, Customer Service, Time Management, Sales, Troubleshooting, Access, Outlook, Process Improvement, Project Management, Microsoft Office, Banking, CRM, PowerPoint, Training, SQL, Business Strategy, Public Speaking, Technical Writing, Human Resources, Leadership, System Administration, Supervisory Skills, Team Leadership, Microsoft Excel, Analysis, Software Documentation, Project Planning, Management, Logistics
Education
University of Colorado Colorado Springs 2013 — 2015
Master of Business Administration (M.B.A.), Operations Management, Innovation
Colorado State University
Bachelor of Science, Microbiology
Alpine Access September 2010 - Present
Delivery Agent 2014 - 2015
Alpine Access March 2010 - September 2010
Cloud 10 September 2009 - February 2010
Skills
Workforce Management, Call Center, Troubleshooting, Call Centers, BPO, Customer Experience, Technical Support, Customer Satisfaction, Customer Service, Customer Support, Training, Vendor Management, Performance Management
Education
Florida Atlantic University 2004 — 2006
Bachelor of Arts, Psychology
Indian River Community College 2002 — 2004
Associate of Arts
Shane Co. October 2014 - Present
Neiman Marcus February 2012 - October 2014
Alpine Access May 2011 - February 2012
Saks Fifth Avenue 2005 - March 2011
Skills
Human Resources, New Hire Orientations, Talent Acquisition, Benefits Administration, Leadership Development, Customer Satisfaction, Performance Management, Event Management, FMLA, Employee Training, Employee Benefits, HRIS, Payroll, Conflict Resolution, HR Policies, Employee Engagement, College Recruiting, Microsoft Word, Hiring, Training, Interviews
Education
Colorado State University 2001 — 2005
Merchandising
Alpine Access August 2012 - Present
US Army 2004 - 2006
Education
DeVry University-Illinois 2010 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
NC A&T
Toussaint's Immigration Consulting Services October 2013 - Present
Self Employed January 2013 - Present
Alpine Access/ Sykes September 2010 - September 2013
Alpine Access September 2010 - September 2013
University of Florida November 2005 - June 2010
Skills
Computer Science, Mathematics, Programming, Software Documentation, Software Design, Java, Python, C++, HTML, Microsoft Office, Translation, Board Development, Office Administration, Immigration Issues, Transcription Services, Time Management, Strategic Planning, Team Leadership, Team Building, Teamwork, Customer Service, Public Speaking, Sales, Outlook, Management, Access, Microsoft Excel, Training
Education
Colorado Technical University 2012 — 2013
Master of Science, Computer Science, 4.0
University of Florida 2005 — 2010
Bachelor of Science (B.S.), Computer Software Engineering
Miami Coral Park Sr. Hight 2001 — 2005
High School Diploma, Magnet Program for Engineers, 4.2
Kelly Services September 2014 - Present
Clear Creek Tax 2013 - September 2014
Allstate May 2013 - October 2013
Alpine Access September 2012 - May 2013
Bank of the West July 2012 - September 2012
BioMatrix International May 2011 - June 2012
Warren Federal Credit Union November 2010 - May 2011
Cheyenne Regional Medical Center May 2009 - October 2010
Financial Brokerage March 2006 - March 2009
Aflac 2004 - 2005
Skills
Help Desk Support, Microsoft Office, Process Improvement, Customer Service, Leadership, Team Building, Strategic Planning, Management, Time Management, Call Centers, Analysis, Quality Assurance, Data Analysis, Team Leadership
Education
Colorado State University-Global Campus 2014 — 2015
Bachelor's Degree, Information Technology, 3.78
Metropolitan Community College 2006 — 2008
Associate of Science (A.S.), Business Management
North Platte High School 1994 — 1998
Pohanka Hyundai October 2013 - Present
Self-employed January 2013 - Present
Alpine Access November 2011 - March 2012
Pohanka Automotive Group June 2009 - March 2011
Outback Steakhouse 1997 - 2008
Flying Fish Restaurant August 2006 - March 2007
Charles County Board of Education March 2003 - October 2006
Charles County Board of Education 2003 - 2006
SMT, Inc. April 2002 - September 2002
Service Merchandise April 1996 - March 1997
Skills
Microsoft Hardware..., Microsoft PC Demo..., Windows Phone Expert..., Windows Phone Business..., Microsoft Windows..., Microsoft Windows..., Microsoft Office Expert..., Microsoft Office Expert..., XBOX 360 Expert Silver..., XBOX 360 Expert Gold..., XBOX 360 Expert VIP, Windows Phone VIP, Hyundai Product STAR..., Hyundai STAR...
Education
College of Southern Maryland 1997 — 2000
Computer Science
Time Warner Cable December 2014 - Present
WNY Public Health Alliance August 2011 - December 2013
Alpine Access March 2011 - July 2011
Jones Lang LaSalle June 2008 - March 2011
Skills
Creative Writing, Grants, Non-profits, Songwriting, Voice, Music Industry, Music Theory, Music, Blogging, Report Writing, Writing Skills, Microsoft Office, Data Management, Creative Non-fiction, Customer Service, Customer Satisfaction, Customer Focus, New Business Development, Smalltalk, Nonprofits, Social Media, Social Media Marketing, Writing, Singing, Event Management
Education
Full Sail University 2014 — 2018
Bachelors of Arts, Sports Marketing and Media
Nardin Academy 1994 — 1998
High School Diploma, Regents
Buffalo Prep 1992 — 1998
Prince Georges Hospital Center January 2013 - Present
Florida Medical Center September 2011 - Present
The Watershed October 2010 - Present
Alpine Access March 2008 - September 2010
State Farm Insurance Companies February 2006 - July 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, Public Speaking, Customer Satisfaction, Typing, Computer Proficiency, Critical Thinking, Crisis Communications, Crisis Intervention, Crisis Management
Education
Florida A&M University 2008 — 2010
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Florida Community College at Jacksonville 2006 — 2007
Associate of Arts (A.A.), Pre-Nursing Studies
Apple Inc. August 2012 - Present
BT Computer Solutions November 2009 - Present
Alpine Access October 2011 - July 2012
Skills
Call Center, Technical Support, Help Desk Support, Troubleshooting, Computer Hardware, Customer Support, Customer Experience, Windows 7, Customer Satisfaction, XP, Escalation, Windows Vista, Remote Desktop, Windows XP Pro, Customer Service, Computer Repair, Wireless Networking, Software Installation, Call Centers, iOS, Windows XP, Laptops, OS X, iPad, Mac OS, Hardware, Desktop Computers, Operating Systems
Education
Dekalb Technical College 2009 — 2010
Network and System Administration/Administrator
Field Nation January 2011 - Present
Jewish Child Care Association March 2013 - September 2013
Insight Global 2013 - 2013
Insight Global 2013 - 2013
Insight Global 2013 - 2013
Kelly Services May 2012 - September 2012
iYogi Technical Services 2011 - 2012
Alpine Access August 2010 - October 2011
Target Discount Store October 2009 - January 2010
Portfolio Recovery Associates February 2008 - October 2009
Skills
Desktop Support, Customer Service, Billing Systems, Retail Systems, as400, IBM iSeries, XP, Microsoft Exchange, Hardware, Technical Support, Active Directory, Servers, Retail
Education
Clark University 2001 — 2002
PC Repair, PC Repair
Columbia Junior College of Business 1993 — 1995
Associates Degree in Computer Science, Information Technology
McGraw-Hill Higher Education August 2011 - September 2011
McGraw-Hill Companies August 2011 - September 2011
Chicago Housing Authority February 2011 - July 2011
CVR Associates February 2011 - July 2011
ALPINE ACCESS/ SPRINT COLLECTION & CARE October 2010 - March 2011
Alpine Access 2011 - 2011
COLORADO TECHNICAL UNIVERSITY ONLINE June 2010 - August 2010
T August 2008 - February 2010
Energy Marketing Services 2008 - 2010
PROSPECT SERVICES INTERNATIONAL August 2007 - August 2008
Skills
Customer Service, Outlook, Word, Microsoft Office, Billing, Excel, PowerPoint, Writing, Scheduling, Research, Access, Administration, Public Speaking, Supervisory Skills, Inventory Management, Problem Solving, Editing, Customer Relations, Prioritization, Troubleshooting, Teamwork, Budgeting, Coordination, Negotiation, Salesforce.com, Technical Writing, Windows
Education
Everest University-Brandon 2012 — 2013
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, B
Valencia College
Nursing
Northern Illinois University 2004 — 2006
no, Pre-Nursing
KISHWAUKEE COMMUNITY COLLEGE
Nursing
CARVER MILITARY ACADEMY
Diploma
Sykes April 2013 - Present
Alpine Access September 2011 - Present
Seeking Employment as Human Resource Professional May 2011 - Present
Champion Productions, LLC August 2002 - Present
Staples September 2008 - May 2011
Corporate Express, a Staples Company March 2006 - September 2008
Great West Life September 2005 - February 2006
Anthem BCBS, Wellpoint Inc September 2003 - May 2005
Anthem, WellPoint Inc August 2002 - September 2003
Education
Colorado State University 1995 — 2000
BA of Liberal Arts, Technical Journalism and Broadcast Communication
World Trade Center January 2014 - Present
TriZetto, A Cognizant Company March 2012 - Present
Opportunity Talks Toastmasters Club June 2011 - June 2012
Colorado Office of Economic Development and International Trade August 2011 - March 2012
CIGNA Healthcare November 2008 - December 2010
Great-West Healthcare, now part of CIGNA February 2008 - November 2008
Idea Integration: serving Great-West Healthcare, now part of CIGNA October 2005 - February 2008
Alpine Access 2000 - 2005
Aon Corporation 1997 - 2000
e-Globe 1994 - 1997
Skills
Performance Management, Change Management, Human Resources, Coaching, Employee Engagement, Employee Benefits, Organizational..., Process Improvement, Leadership Development, Talent Management, Public Speaking, Training, Management, Employee Training, Team Building, Leadership, Talent Acquisition, Recruiting, Strategic Planning, Project Management, Onboarding, Program Management, Workforce Planning, Vendor Management, Team Leadership, Management Consulting, Training Delivery, Healthcare, Time Management, Business Process..., Executive Management, Consulting, Strategy, Account Management, Analysis, Succession Planning, Employee Relations, Start-ups, Business Analysis, Staff Development, Call Centers, Business Strategy, Outsourcing, Business Development, Organizational..., Executive Coaching, Personnel Management, Project Planning, Organizational Design, Workshop Facilitation
Education
World Trade Center, Denver 2011 — 2012
Certificate, International Trade
Fundação Getulio Vargas / FGV 1990 — 1993
Post-Graduation, Business Management
Universidade de São Paulo / USP 1983 — 1986
Bachelors, History
Bell / UK
Certificate, English for ESL Teachers
Oxford Academy / UK
Certificate, English for Business
Market America, Inc. April 2013 - Present
Market America, Inc 2011 - 2013
Higher One January 2011 - May 2011
Alpine Access February 2009 - December 2010
LLC October 2008 - February 2009
American Communications Network (ACN) July 2007 - September 2008
Skills
Customer Service, Microsoft Office, Data Entry, Troubleshooting, Call Center, System Administration, Time Management, Public Speaking, Sales, Social Media, Outlook, Marketing, Access, Social Networking, Training, Technical Support, PowerPoint, Team Building, Recruiting, Team Leadership, Healthcare, Microsoft Excel, Microsoft Word, Leadership, Teaching, Coaching, Call Centers, Project Management, Marketing Strategy, Social Media Marketing, Management, Program Management, Public Relations, Event Planning
Education
ECPI College of Technology 2010 — 2012
Bachelor's, Network Security
ECPI College of Technology, Virginia 2008 — 2010
Associate's degree, Business Administration and Management, General
Magna Vista High School 2004 — 2006
Advanced High School Diploma
ViaSat Inc. June 2014 - Present
Cochlear January 2012 - June 2014
Alpine Access September 2009 - January 2012
Alpine Access May 2007 - September 2009
Video Professor, Inc. April 2005 - May 2007
Video Professor 2005 - 2007
Diner's Club 2003 - 2005
Citigroup 2003 - 2005
MCI 1992 - 1998
Colorado Air National Guard 1989 - 1995
Skills
Call Centers, Customer Experience, Process Improvement, Customer Satisfaction, Training, Call Center, Customer Service, Leadership, Access, Quality Assurance, Team Leadership, Workforce Management, Troubleshooting, Cross-functional Team..., Human Resources, Management, Vendor Management, Recruiting, Outsourcing, Project Management, Customer Retention, BPO, Account Management, Sales, Strategic Planning, Contact Centers, Business Analysis, CRM, Technical Support, Coaching, Visio, Change Management, Software Documentation, Business Process..., Team Building, Team Management, Budgets, Operations Management, Sales Operations, Employee Training, Outlook, Analysis, Service Delivery, Networking, Telecommunications, Performance Management, Configuring,...
Education
University of Colorado Denver 1991 — 1993
Communication
Colorado State University
FedEx Express September 2015 - Present
FirstMerit Bank June 2015 - September 2015
Arise Virtual Solutions Inc. August 2014 - January 2015
Working Solutions February 2014 - December 2014
Alpine Access November 2012 - February 2014
Convergys August 2011 - July 2012
American Express February 2007 - October 2007
Skills
Troubleshooting, Call Centers, Customer Support, Customer Service, Microsoft Word, Avaya, Process Improvement, Management, Data Entry, Accounting, Insurance, Payments, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Service Delivery, Telephone Skills, Software Documentation, Team Leadership, Outlook
Education
Central High School 1998 — 2001
High School Diploma, General Studies
Everest University-South Orlando
Colorado Connections Academy December 2013 - April 2014
Colorado Connections Academy August 2013 - December 2013
Douglas County School District August 2011 - August 2013
Alpine Access August 2003 - October 2006
Skills
Creative Problem Solving, Project Coordination, Organization, Efficiency, Customer-focused Service, Conflict Resolution, Human Resources, Telephone Interviewing, Superior written &..., Coordination Skills, Access Database, Payroll, Invoicing, Microsoft Office
Education
Colorado College 1992 — 1993
Bachelor of Arts (BA), Fine and Studio Arts
Provster Media-Tainment, LLC March 2013 - Present
Randstad October 2014 - February 2015
Convergys 2014 - 2014
Sutherland Global Services 2014 - 2014
Alpine Access 2013 - 2013
OfficeTeam 1998 - 2012
Verizon Wireless January 2007 - January 2008
Walmart August 2006 - January 2007
Wells Fargo August 2005 - January 2006
Skills
Temporary Staffing, Administrative..., Human Resources, Staffing Services, Sourcing, Screening Resumes, Technical Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Customer Service, Outlook, Executive Search, Data Entry, Interviews, Temporary Placement, Filing, Talent Acquisition, Recruiting, Screening, Internet Recruiting, Hiring, PeopleSoft, Benefits Negotiation, Background Checks, New Hire Orientations, Payroll, Medical Billing, Medical Terminology, Medical Coding, Microsoft Office, Cash Handling, Cash Register, Petty Cash, Cashiering, Cash Management, Batch Files, Teller Operations, Singer-songwriter, Marketing, Social Media Marketing, Social Media, Consulting, Talk Show, Talk Radio, Straight Talk, Small Talk, Voice Acting, Acting, Comedy
Education
Southern New Hampshire University 2015 — 2019
Web Page, Digital/Multimedia and Information Resources Design
Gateway Community College 2011 — 2013
Certificate Training Program, Medical Insurance Specialist/Medical Biller
Grace Presbyterian Village January 2013 - Present
The Paper Plate, Inc. May 2011 - August 2011
Alpine Access October 2009 - November 2010
Stream International November 2007 - May 2008
Livanta, LLC November 2005 - June 2007
Education
Concorde Career College-Memphis 2005 — 2005
Medical/Clinical Assistant
Lincoln High School 2000 — 2004
Highschool Diploma
Alpine Access October 2014 - Present
Skills
Customer Service, Call Centers, Microsoft Excel, Customer Satisfaction, Sales, Microsoft Word, Leadership, Team Leadership, Training, Troubleshooting, Writing
Education
Fayetteville Technical Community College 2015 — 2016
Accounting and Business/Management, freshmen
TalentSprout August 2013 - Present
RC PoP Art September 2001 - Present
Cengage Learning 2009 - 2009
Alpine Access 2007 - 2009
Fly Design June 2005 - December 2008
Fathom Communications January 2007 - March 2008
Cardean Learning Group 2006 - 2008
Agency.com March 2007 - April 2007
Skills
3D animation, Film Editing, Graphic Design, Illustrator, Animation, Art, Flash, Adobe Creative Suite, Computer Animation, Web Design, Photoshop, Art Direction, Creative Direction, Layout, Dreamweaver, Digital Photography, Multimedia, Video Editing, Logo Design, Illustration, Flash Animation, Motion Graphics, User Interface Design, Graphics, Photography, Video
Education
Eastern Michigan University 1998 — 1999
bachelors, Fine Art, Graphic Design
Terminix January 2014 - Present
Alpine Access October 2013 - December 2013
US Assure July 2013 - August 2013
U.S. Legal Services, Inc. December 2012 - July 2013
Life and Specialty Ventures, LLC April 2012 - December 2012
Safetouch Security November 2011 - April 2012
Aetna October 2008 - May 2011
Aetna December 2003 - October 2008
Aetna November 1999 - December 2003
Skills
Computer Proficiency, Microsoft Office, High Organizational..., Close Attention to..., Problem Solving, Time Management, Work in A Fast Paced..., Call Centers, Accurate Data Entry, Customer Service, Written & Verbal...
Education
Parisian Spa Institute 2011 — 2011
Nail Technology, Nail Technician/Specialist and Manicurist
Florida State College at Jacksonville 2009 — 2009
Facial Specialty, Aesthetician/Esthetician and Skin Care Specialist
Wickenburg High School 1985 — 1989
Diploma, General Studies
The Studio Academy of Beauty
Esthetics
Adams County Government May 2015 - Present
Autism Mom May 2007 - Present
Commerce City April 2011 - October 2014
RR Donnelley March 2009 - April 2011
Alpine Access October 2007 - February 2009
First Transit September 2001 - September 2007
Skills
Federal Regulations, State Laws, Local Government, Employee Relations, Recruitment/Retention, Disability Management, Workers Compensation, Unemployment Claims, Compensation Planning, System Design, Project Implementation, Data Analysis, HRIS, Benefit Administration, Benefits Administration, Personnel Management, Regulations, Onboarding, Human Resources, Management, Time Management, Training, FMLA, Coaching, Deferred Compensation, HR Policies, Policy, Open Enrollment, Recruiting, Organizational..., Performance Management, EEO, Taleo, Succession Planning, Labor Relations, Workforce Planning, Interviews, New Hire Orientations, College Recruiting, Job Descriptions, Payroll, Employee Handbooks, Employee Benefits, Applicant Tracking..., Affirmative Action, Hiring, Talent Acquisition, Employee Recognition, Employee Engagement, Job Fairs
Education
Colorado State University-Pueblo 2010 — 2012
BS, Social Sciences
Cornell University 2007 — 2007
Certification, Human Resource Studies
Lake-Sumter Community College 1997 — 1999
Associate’s Degree
Vanderbilt Bone and Joint July 2015 - Present
Alpine Access June 2003 - Present
Skills
Call Centers, Customer Experience, Telephone Skills, 10 Key, Customer Support, Customer Retention, Technical Support, Troubleshooting, Training, Telemarketing, Time Management, Microsoft Excel, Process Improvement, Microsoft Office, Microsoft Word, Administrative..., Team Building, Phone Etiquette, Data Entry, Fax, Management, Help Desk Support, PowerPoint, Office Management, Medical Terminology, Team Leadership, Coaching, Hiring, Appointment Scheduling, Office Administration, Lotus Notes, Vendor Management, System Administration, Access, Outlook, Workforce Management, Customer Service, Sales, Customer Satisfaction, Call Center Development, Software Documentation, Customer Service..., Process Scheduler, Invoicing, Inbound Marketing, Escalation, Customer Service..., BPO, Account Management, Leadership
Education
Columbia State Community College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Medical Informatics
Columbia State Community College 2009 — 2010
General, Medical Transcription/Transcriptionist
Tennessee Technology Center at Hohenwald 2007 — 2008
business systems technology, Business Administration and Management, General
Tennessee technology 2006 — 2008
General, Cosmetology, Barber/Styling, and Nail Instructor
CenturyLink February 2015 - Present
Alpine Access July 2013 - February 2014
TeleTech 2011 - 2012
Solstas Lab Partners February 2011 - August 2011
Skills
Customer Satisfaction, Customer Service, Data Entry, Call Centers, Customer Experience, Outlook, Telephone Skills, Training, Customer Retention, Process Improvement, Troubleshooting, Leadership, Microsoft Word, Medical Terminology, Phlebotomists, Telecommunications..., Specimen Collection, Collections, Escalation, Sales
Education
East Tennessee State University 1999 — 2005
Science Hill High 1986 — 1990
High School deploma, General
CenturyLink October 2014 - March 2015
CenturyLink April 2014 - October 2014
IBM December 2012 - November 2013
Alpine Access December 2009 - November 2012
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Problem Solving, Client Database..., Database Design, Microsoft Visual Studios, C# Programming, HTML, XHTML, Java, Oracle SQL, MySQL, DB2
Education
DeVry University 2009 — 2013
Computer Information Systems, 3.7
Heritage College 2003 — 2004
Associate in Applied Science (AAS), Massage Therapy
Bonner Springs High School 1997 — 2000
High School Diploma
Alpine Access October 2010 - May 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Research, Project Management, Leadership
Education
Forsyth Technical Community College 2012 — 2013
Rockingham Community College 2008 — 2012
AA Medical Office Administration, Medical Office Management/Administration
UnitedHealth Care January 2013 - Present
The Shade Tree December 2011 - January 2013
Summit Valley Tile and Marble, LLC May 2000 - September 2009
Alpine Access October 2007 - July 2009
Dental Assistant May 1998 - May 2005
Skills
Nonprofits, Recruiting, Microsoft Office, Sales, Customer Service, Small Business, Process Scheduler, Dental Assisting, Networking, Program Management, Public Speaking, Software Documentation, Case Management, Professional Network, Citrix, Seibel, Salesf, Microsoft Excel, Microsoft Word, Victim Services, Case Managment, Dental Insurance, Accounts Payable, Interior Design, Dental Restoration, Expanded Duty Dental..., Bridges System/HMIS, Client Assessment, Client Intake, Credentialing, Fee Schedules, Contract Negotiation, SharePoint, Managed Care, PPO, Credentials, EOB, EOC, Capitation
Education
University of Nevada-Las Vegas 2013 — 2019
Bachelor's Degree, Health Care Administration and policy
College of Southern Nevada 2011 — 2014
Associate of Arts (A.A.), Transfer Studies
Metropolitan State College of Denver
Criminalistics and Criminal Science_ Chemistry
Front Range Community College
General Studies, Biology, General
Heritage College-Denver
Dental Assisting
Fort Lupton High School
Diploma, General Studies
Upward Bound
Colorado State University
Venterra Realty July 2015 - Present
Venterra Realty June 2014 - Present
Venterra Realty September 2009 - Present
Alpine Access March 2007 - October 2009
Citigroup April 2001 - May 2005
Kingsland Baptist Church 2005 - 2005
Skills
Customer Relations, Customer Retention, Customer Focus, Accounting, Budgets, Credit, Customer Service, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Negotiation, Property, Real Estate, Selling, Teamwork, Time Management, New Business Development, Forecasting, Property Management, Sales
Education
WGU Texas 2012 — 2014
Bachelor's degree, Accounting
Colorado Technical University 2008 — 2010
Accounting
Houston Community College 2000 — 2004
National Apartment Association
CAM
Ade's Kites October 2010 - Present
Ade's Kites March 2008 - Present
Fork The Man July 2012 - July 2012
Alpine Access October 2011 - May 2012
National Telecommuting Institute October 2007 - March 2011
Goblal Intelligence January 1986 - July 1999
Skills
Small Business, Email Marketing, New Business Development, Business Planning, Business Strategy, Problem Solving, Sales Management, Customer Service, Management, Training, Data Entry, Strategic Planning, Marketing, Time Management, Social Media, Sales, Leadership
Education
College of Lake County 2007 — 2012
College of Lake County 2008 — 2010
Beginning/Intermediate/Advanced Spanish
National Telecommuting Institute, Call Center Certification 2007 — 2010
Columbia College Chicago 1998 — 2003
Columbia College Chicago 2000 — 2002
American Institute Paralegal certification 1994 — 1995
Paralegal Certificate, Legal Assistant/Paralegal
Vail Resorts August 2014 - Present
Chuck Latham Associates, Inc. November 2013 - June 2014
Alpine Access May 2012 - November 2013
Archstone November 2005 - May 2012
The 10/10 Project, INC 2009 - January 2011
Abercrombie & Fitch August 2004 - November 2005
Skills
Recruiting, Talent Acquisition, Sourcing, Applicant Tracking..., College Recruiting, Interviews, Leadership, Personnel Management, Management, Strategic Planning, Budgets, Negotiation, Coaching, Employee Relations, Team Building, Recruiters, Hiring, Technical Recruiting, Leadership Development, Business Strategy, System Administration, Organizational..., Talent Management, Analysis, Onboarding, Forecasting, Sales, PeopleSoft, Time Management, Customer Experience, Project Management, Training, Marketing, Social Networking, Employee Benefits, Customer Service, Temporary Placement, Real Estate, Non-profits, Human Resources, Strategy, Process Improvement, Background Checks, Employee Training
Education
Colorado Christian University 2000 — 2004
Bachelors of Science, Business Management, Computer Information Systems
Ricca Design Studios October 2013 - Present
Alpine Access August 2013 - October 2013
Arts Incubator of the Rockies 2013 - July 2013
The Salvation Army June 2012 - January 2013
Skills
Writing, Marketing Communications, Communication, Microsoft Office, Dreamweaver, Hootsuite, Photoshop, InDesign, Social Media, Social Media Marketing, New Media, Online Communications, Newsletters
Education
Colorado State University 2009 — 2013
Bachelor of Arts (B.A.), Technical Journalism and Communication
Alpine Access March 2012 - Present
MFAS Consulting July 2010 - Present
Triple Point LLC - Mind Streams January 2012 - March 2012
Cultural Center of Charlotte County November 2006 - July 2010
MarketSource Corp. LLC April 2004 - October 2006
Iron Horse Antiques Inc January 1970 - October 1996
Skills
Direct Mail, Photography, Video Production, Creative Writer, B to B sales, Classroom Educator, Magazine Publisher, Antiquarian, B2B, Blogging, Customer Service, Email Marketing, Small Business, Social Networking, Budgets, Marketing, Sales Operations, Social Media Marketing, Public Relations, Time Management, Classroom, Copywriting, SEO
Education
University of New Hampshire 1960 — 1963
Ph.D.cand., Marine Ecology
Rutgers University 1962 — 1962
BSCS Green Version Certificate, Ecology
Dartmouth College 1953 — 1957
BA, Botany
Marine Biological Laboratory 1956 — 1956
6 credit hours, Marine Botany
Alpine Access 2011 - 2012
The Harvard Drug Group October 2009 - September 2010
Skills
Auditing, Customer Service, Call Center Service..., Complaint Handling /..., Data Entry, Data Analysis, Online Data Entry, Pharmaceutical Sales, Pharmaceutical Industry, Sales
Education
Daytona State College 2003 — 2007
Associate of Arts (A.A.), Sociology
Alpine Access January 2009 - Present
TDCJ October 2006 - April 2009
Retail Gift Shop January 2001 - January 2005
Timco Electrical January 1996 - January 2001
Conn's Appliance January 1993 - January 1996
Dairy Queen January 1989 - January 1993
Education
Lamar University
Colorado College
Colorado Tech University
Bachelor of Science Business Administration, Progress
Colorado Tech University
Associates Science Business Administration, 2010
Lamar University
A2Z Corp. January 2011 - April 2011
Cherry Creek Express Lube September 2010 - December 2010
Cloud 10 Corp. September 2009 - May 2010
Vouge Nails Tan & Spa February 2009 - July 2009
Elements Therapeutic Massage March 2008 - August 2008
Colorado West LeMed Spa February 2007 - January 2008
Mesa State College 2005 - 2005
Alpine Access February 2004 - May 2004
Education
Devry University 2008 — 2013
Business Administration
Colorado Mesa University 2005 — 2007
A.A.S, Transportation Services
Academy of Professional Careers 2000 — 2001
C.M.T., Massage Therapy
Rich's Car Wash August 2014 - Present
United States Postal Service November 2010 - April 2014
Artech Information Systems December 2011 - September 2012
CompuCom August 2010 - December 2010
West Corporation, DBA West At Home, LLC June 2010 - October 2010
Waffle House April 2008 - August 2010
Alpine Access May 2010 - May 2010
Choicepoint Marketing April 2007 - January 2008
Gannett Publishing., Pensacola News Journal (Landrum Staffing Services, Temp-to-Hire) February 2007 - March 2007
Landrum Staffing Services, Inc October 2006 - January 2007
Skills
MS Office Suite, Microsoft Office 2003, Microsoft Office 2007, Outlook, Word, Excel, PowerPoint, Computer Hardware, Computer Maintenance, Computer Repair, Computer Science, Network Administration, Information Architecture, Information Management, Information Gathering, Information Analysis, Information Assurance, Information Design, Computer Security, Information Security..., Computer Forensics, Workstations, Windows 7, Windows Server, Lotus Notes, Lotus 123, Telecommunications, Customer Experience, Hospitality, Hospitality Industry, Customer Service, Customer Relations, Customer Retention, HTML, SEO, C++, JavaScript, Open Source Software, Logistics, Remote Access, Microsoft Office, Active Directory, Technical Support, Help Desk Support, Software Installation, Servers, Troubleshooting, Networking, Call Centers, Windows XP
Education
Colorado Technical University 2008 — 2012
Associate's of Science, Information Technology
Colorado Technical University
Bachelor's of Science, Information Technology
New Orleans Center for Science and Mathmatics, High School 1998 — 2000
Post Magnet Secondary Studies, State HS Diploma, Physics, Economics, Computer Literacy, Computer Sciences, etc..
Arise January 2013 - Present
Alpine Access October 2012 - Present
Education
Columbia College 2010 — 2012
Associates of Business Administration, Business
U.S. Securities and Exchange Commission April 2015 - Present
FR Companies, Ltd. September 2013 - March 2015
Key Equipment Finance July 2012 - August 2013
Alpine Access June 2011 - June 2012
City and County of Denver May 2008 - May 2011
SunCorp Corporate CU June 2006 - May 2008
Phoenix Capital, Inc. May 2005 - June 2006
Skills
Fixed Income, Budgets, Risk Analysis, Microsoft Excel, Risk Management, Financial Risk, Finance, Financial Modeling, Analytics, Analysis, Valuation, Financial Analysis, Economics, Customer Service, Accounting, MBS, Securitization, Risk Modeling, Financial Reporting, Loans
Education
Fort Hays State University 2010 — 2011
Master of Business Administration (M.B.A.), Finance, General, 3.7
University of Colorado Boulder 1998 — 2002
Economics, International Finance and Natural Resource Economics
University of Colorado Boulder - Leeds School of Business 1998 — 2002
Finance, Investment Analysis & Portfolio Management
21 for 21, LLC January 2007 - Present
Janek Performance Group April 2011 - Present
NCM August 2008 - March 2011
Real Soft Inc./Avaya June 2007 - April 2008
BenefitPoint 2007 - 2007
CompUSA July 2004 - September 2006
Enlightened Leadership March 2003 - June 2004
Alpine Access 2000 - 2002
LDS Church October 1996 - September 1998
Skills
Sales, Presentations, Public Speaking, Content Development, Development & delivery..., Time Management, Building Relationships, Conflict Resolution, Customer Service, Entrepreneurship, Human Performance, Coaching, Mentoring, Leadership Development, Organizational..., Change Management, Instructional Design, Sales Management, PowerPoint, Training, Account Management, Business Development, Employee Training, Executive Coaching, Human Resources, New Business Development, Budgets, E-Learning, Interviews, Leadership, Management, Sales Process, Selling, Team Building, Team Leadership, Training Delivery
Education
WGU 2012 — 2013
MBA Healthcare Management
Colorado State University 2010 — 2011
BS, Organizational Leadership, Human Resources and Organizational Development
University of Phoenix 2008 — 2010
AA, Foundations in Business, Business
Alpine Access January 2010 - December 2014
AT&T July 2009 - November 2010
Convergys March 2008 - July 2009
East Carolina University 1999 - 2004
East Carolina University 1999 - 2004
East Carolina University 1999 - 2004
Edu 1998 - 2003
Skills
Workforce Management, Microsoft Office, Program Management, Customer Retention, Management, Customer Service, Leadership, Team Leadership, Call Centers, Telecommunications, Outlook, Troubleshooting, Customer Satisfaction, Windows, Customer Experience, Change Management, Strategic Planning, Data Entry, Team Building, Training, Vendor Management, System Administration
Education
East Carolina University - College of Business 2001 — 2003
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
MT. OLIVE COLLEGE 2001 — 2003
BS, CRIMINAL JUSTICE
StarTek June 2013 - Present
StarTek 2012 - June 2013
Sitel February 2009 - February 2012
Alpine Access July 2007 - February 2009
Sykes Enterprises Inc. May 2004 - June 2007
Sykes July 2001 - May 2004
Sykes February 2001 - July 2001
Sykes April 1998 - February 2001
Sykes November 1997 - April 1998
Sykes October 1996 - November 1997
Skills
Recruiting, Human Resources, Customer Retention, Performance Appraisal, Management, BPO, Workforce Management, Talent Acquisition, Workforce Planning, Onboarding, Applicant Tracking..., Call Center, Performance Management, Technical Recruiting, HRIS, Coaching, Call Centers, Hiring, Team Building, Training, Employee Engagement, Benefits Administration, Payroll, Temporary Placement, Leadership, Employee Training, Deferred Compensation, Operations Management, Employee Relations, Employee Benefits, Outsourcing
Education
Colorado Technical University 2012 — 2013
BS, Business Administration/Project Management
Position Related Education 1996 — 2007
Barton County Community College 1988 — 1990
A.A.S., Business/Marketing Management
22nd Century Technologies Inc. June 2015 - Present
DMI (Digital Management, Inc.) May 2014 - May 2015
Lowe's Companies, Inc. February 2014 - August 2014
First Data Corporation October 2012 - March 2013
Alpine Access October 2010 - March 2012
LHH 2012 - 2012
TSA October 2004 - October 2010
U.S. Air Force, Air Education and Training Command November 1999 - July 2003
USAF May 1996 - May 1997
USAF 1991 - 1993
Skills
Quality Awareness and..., Trained in the Toyota..., Advanced knowledge of..., Leadership, Program Management, Information Technology, Process Improvement, Call Center, Project Management, Cross-functional Team..., Change Management, Training, Team Leadership, Operations Management, Team Building, Management, Cloud Computing, Customer Satisfaction, Budgeting, Microsoft Office, Resource Management, Software Development, Risk Management, Call Centers, Customer Service, CRM, PMP, Quality Assurance, Troubleshooting, Telecommunications, Government, Outsourcing, Software Documentation, IT Management, ITIL, Strategy, Continuous Improvement, SDLC, Security, Time Management, SharePoint, Budgets, Employee Training, Business Process..., Strategic Planning, Vendor Management, Business Development, System Administration, Analysis, Windows
Education
Colorado Technical University 2005 — 2007
Bachelor of Science (B.S.), Software Engineering, 3.6
University of Southern California 1986 — 1989
Master of Science (M.S.), Systems Management - Information Elective, 3.26
United States Air Force Academy 1980 — 1984
Bachelor of Science (B.S.), Engineering
Kaiser Permanente November 2013 - Present
Alpine Access November 2012 - May 2013
3M February 2011 - October 2011
New Mexico Dept of Corrections January 2010 - October 2010
Colorado Dept of Public Health April 2008 - November 2008
Metrolist July 2007 - February 2008
Great West Life October 2006 - March 2007
Skills
SDLC, Business Analysis, Software Documentation, User Acceptance Testing, Databases, ITIL, Access, Project Planning, System Testing, .NET, Business Development, Requirements Analysis, SharePoint, CMMI, Microsoft Word, Visio, Testing, Systems Analysis
Education
Florida Institute of Technology 1982 — 1983
Northern Virginia Community College 1977 — 1979
Alpine Access June 2010 - Present
TeleTech 2005 - 2007
Best Western International 2003 - 2005
Skills
Call Center, Operations Management, Outsourcing, Performance Management, Customer Retention, Leadership, Vendor Management, Telecommunications, Business Intelligence, Management, Call Centers, Customer Satisfaction, Workforce Management, Team Building, Inbound Marketing, BPO, Business Analysis, Contact Centers, Service Delivery, Project Management, Customer Experience, Start-ups, SaaS, Contract Negotiation, Program Management, Process Improvement
Education
Columbia College 1997 — 2004
Bachelor's, History & Political Science
Sykes 2013 - Present
Case-Sensitive 2007 - Present
Netlynx 2006 - Present
Alpine Access January 2011 - March 2013
HostGator.com August 2009 - December 2010
Skills
CentOS, Puppet, Python, Bash scripting, EC2, MySQL, Apache, Nginx, GlusterFS, PostgreSQL, KVM, RabbitMQ, Xen, Git, Zabbix, Samhain, Strongswan, Iptables, Squid, Debian, Ubuntu, Samba, Red Hat Linux, cPanel, Postfix, Fedora, OpenSSH, PXE, Dhcpd, Mailman, HAProxy, Lighttpd, S3, EBS, Webmail, CUPS, Webmin, Mercurial, Virtuozzo, phpMyAdmin, LVM, Bash, Exim, VirtualBox, BIND9
Education
Colorado College 1995 — 1999
Alpine Access June 2013 - Present
Oreck Corporation December 2011 - Present
Alpine Access October 2009 - August 2011
Progressive Data Systems, Inc. October 2006 - September 2009
Alpha Equity Management 2006 - 2006
Skills
Customer Service, Call Center, Customer Satisfaction, Call Centers, Team Building, Retail, Sales, Customer Experience, Time Management, Training, Customer Retention, Inventory Management, Sales Operations, Store Management, Profit, Inventory Control, Merchandising, Hiring, Retail Sales, Loss Prevention, Visual Merchandising
Education
Eastern Connecticut State University 1999 — 2002
Stone Leaf Pottery September 2010 - Present
Circle of Life Events April 2010 - Present
Alpine Access April 2010 - September 2010
Simchat Torah Beit Midrash December 2002 - April 2010
Skills
Customer Service, Process Scheduler, Outlook, Inventory Management, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Teamwork, PowerPoint, Management, Operations Management, Team Leadership, Weddings, Customer Satisfaction, Event Planning, Time Management
Education
Metropolitan State College of Denver 2012 — 2016
Fine/Studio Arts, General
Community College of Aurora 2010 — 2011
General Studies
Alpine Access
Skills
Customer Service, Microsoft Excel, Sales, Microsoft Word, Team Building, Customer Satisfaction, Medical Billing, Reservations, Front Office
Education
Everest University-Pompano Beach
medical billing and coding diploma, medical billing and coding
Alpine Access January 2006 - Present
Skills
Customer Satisfaction, Call Center, Customer Service, Vendor Management, Outlook, Customer Experience, Call Centers, CRM, Customer Retention, Salesforce.com, Account Management, Sales, Training, Coaching, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Event Planning, Social Networking, Process Improvement
Education
Florida Atlantic University 1993 — 1996
Bachelor's degree, Marketing
Self January 2014 - Present
Alpine Access June 2002 - June 2013
Alpine Access May 2009 - October 2010
Skills
Call Center, BPO, Employee Benefits, Customer Service, Customer Experience, Workforce Management, Coaching, Customer Satisfaction, Call Centers, Vendor Management, Customer Retention, Team Leadership, Contact Centers, Training, Outsourcing, Performance Management, Process Improvement, Quality Assurance, Service Delivery, Team Building, Recruiting, Operations Management, Management, Troubleshooting, Technical Support, Software Documentation, CRM, Leadership
Education
Colorado State University 1984 — 1988
B.A, Arts & Humanities
Alpine Access September 2010 - Present
University of Florida Floriday fund November 2005 - June 2010
Skills
Java, C++, C, HTML, SQL, JavaScript, Microsoft Office, C#, Programming, MySQL, Windows, Linux, CSS, PHP, Microsoft Excel, PowerPoint, Photoshop, Python, Microsoft Word, Matlab
Education
Colorado Technical University-Online 2012 — 2013
Working on Master in Computer Science, Computer Science
University of Florida 2005 — 2010
Bachelor of Science (B.S.), Computer Software Engineering
Robert half - office team April 2015 - Present
Unloading Services of Colorado January 2011 - Present
Unloading Services of Colorado October 2007 - Present
Long Beach Day Nursery 2015 - 2015
Alpine Access July 2010 - January 2011
Silver Hill Financial April 2005 - June 2007
Skills
Event Planning, Customer Service, Social Networking, Marketing, Event Management, Social Media, Microsoft Excel, Microsoft Office, Public Relations, Project Management, Sales, Photoshop, Adobe Creative Suite, Marketing Communications, PowerPoint, Microsoft Word, Facebook, Research, Leadership, Illustrator, InDesign, HTML, Email Marketing, Online Marketing, Marketing Strategy, Outlook, Online Advertising, QuickBooks
Education
Community College of Denver 2009 — 2011
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Emily Griffith Technical College 1995 — 1997
Associate's degree, Business Administration and Management, General
Apple June 2014 - Present
Alpine Access November 2010 - June 2014
Henry Ford College February 2007 - December 2010
West Corporation December 2009 - November 2010
GameStop September 2006 - January 2007
Burger King October 2005 - September 2006
Skills
Troubleshooting, Inventory Management, Data Entry, Help Desk Support, Customer Service, Call Centers, Laptops, Technical Support, Computer Hardware, Printers, Customer Experience, Software Documentation, Customer Satisfaction, Sales
Education
Eastern Michigan University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Assurance
Henry Ford College 2006 — 2010
Computer Information Systems
Henry Ford High School 2002 — 2006
High School Diploma, General Studies
SST Automations Unlimited 1992 - Present
Alpine Access December 2012 - December 2013
Sage September 2008 - December 2009
Skills
Social Media Marketing, Strategic Planning, Blogging, Web Design, Sales Management, Customer Service, SEO, Project Management, Sales, Social Media, Online Marketing, Dreamweaver, Email Marketing, Website Development, Photoshop, PHP, Graphic Design, Training, Entrepreneurship, E-commerce, Online Advertising, Small Business, Web Development, Social Networking, Lead Generation, WordPress, Marketing Strategy, Google Analytics, Facebook, Marketing, Digital Marketing, Start-ups, Public Speaking, Team Building, Leadership, Management, Microsoft Office, Event Planning
Education
Emory University, Life Long Learning Center Atlanta, GA 2009 — 2010
Certificate, Web Page, Digital/Multimedia and Information Resources Design
East Carolina University 1990 — 1994
Bachelor of Arts (BA), Computer/Information Technology Administration and Management
Lenoir Community College 1988 — 1989
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Computer Systems Institute 1987 — 1988
Certifcate, Computer Programming
Kinston High School
Kinston High School
Diploma, Academic
NC Department of Revenue March 2014 - Present
St. Andrews Presbyterian University September 2012 - Present
Association of Training and Development-ATD 2013 - 2013
Alpine Access May 2011 - December 2011
Joliet Junior College January 2009 - September 2011
Roosevelt University January 2009 - September 2011
Lewis University 2006 - 2008
Alpha Sigma Tau Sorority, Inc August 2004 - September 2005
Skills
Job Analysis, Survey Design, SPSS, Leadership Development, Instructional Design, Statistics, Organizational..., Organizational..., Data Analysis, Research, Onboarding, Public Speaking, Critical Thinking, Belbin Inventory, Organizational Learning, Organizational Behavior..., Performance Management, Training and Development, Adult Education, Talent Aquistion, Organizational Behavior, Psychology, Recruiting, Higher Education, E-Learning, Career Counseling, Training, Career Development, Employee Training
Education
Roosevelt University 2009 — 2012
M.A., Industrial and Organizational Psychology
University of Illinois at Chicago 2009 — 2011
M.A., Instructional Design and Online Education
Lewis University 2006 — 2007
M.A. Organizational Leadership, Workforce Training and Development, Talent Acquisition
Fairmont State University 2001 — 2004
B.S., Psychology and Sociology
Paso Robles High School
UPS May 2006 - May 2009
Alpine Access March 2005 - May 2006
Skills
Microsoft Office, Adobe Acrobat, Business Development, Fundraising, Operations Management, Volunteering, Office Management, Tourism, Sales, Customer Service
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
Cornell College 1995 — 1998
BA, International Business
Macaroni Kid March 2009 - Present
Alpine Access August 2005 - August 2013
Little HoneyPot Shop January 2012 - December 2012
Concept Restaurants, Inc. - Woody's Wood Fired Tavern 2001 - August 2005
Skills
Online Marketing, Social Media, Advertising, Social Media Marketing, Blogging, Online Advertising, Social Networking, Facebook, Newsletters, Email Marketing, Press Releases, Public Relations, Marketing Communications, Publishing, Marketing, WordPress, Illustrator, Adobe Creative Suite, Microsoft Office, New Business Development, Direct Marketing, Photoshop, Strategic Communications, Fundraising, Corporate Communications, Marketing Strategy, Dreamweaver, Event Planning, Event Management, Media Relations, SEO
Education
Colorado State University 1996 — 2000
BS, Marketing
Smoky Hill High School 1992 — 1996
Alpine Access August 2010 - December 2014
SunTrust Bank June 2003 - November 2008
Vanstar/Inacom 1995 - 2000
Skills
Customer Service, Administration, Microsoft Office, Scheduling, Time Management, Word, Customer Relations, Problem Solving, SharePoint, Project Planning, Call Center, Planning, Excel, Data Entry, Access, Negotiation, Troubleshooting, PowerPoint, Windows, Active Directory, Typing, XP, Administrative Support, Coordination, Supervisory Skills, Operating Systems
Education
Colorado State University
Computer Science
Pikes Peak Community College
University of Nevada-Las Vegas
DIRECTV November 2014 - Present
EOS CCA June 2014 - Present
N.E.W. Customer Service Companies, Inc August 2012 - July 2013
Randstad US March 2012 - July 2012
Alpine Access October 2010 - February 2011
Comcast Cable April 2006 - November 2008
Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Microsoft Word, 10 Key, Customer Experience, Telephone Skills, PowerPoint, Customer Retention, Sales, Customer Support, Filing
Education
Colorado Technical University 2010 — 2012
Grand County Consultants April 2010 - Present
Product Development Corporation February 2012 - April 2012
Backgrounds USA March 2011 - October 2011
Biodesix, Inc. October 2008 - April 2010
Collect America 2007 - 2008
US Bank January 2007 - September 2007
USGS October 2005 - December 2006
Alpine Access April 2000 - October 2005
IHS December 1995 - June 1998
Video Lottery Consultants January 1988 - December 1995
Skills
Software Development, Process Improvement, Web Services, Testing, Databases, Software Project..., SDLC, SOA, Agile Methodologies, Integration, Business Intelligence, Program Management, Java, XML, Troubleshooting, Security, Requirements Analysis, SQL, Database Design, Vendor Management, Visio, Web Applications, Oracle, Microsoft SQL Server, .NET, Software Engineering, Information Technology, Leadership, Business Analysis, Software Documentation, Analysis, Quality Assurance, SaaS, Management, Cloud Computing, Consulting, Enterprise Architecture, Project Management, CRM, Enterprise Software
Education
University of Colorado Denver 2007 — 2008
MS, Computer Science
Metropolitan State University of Denver 2003 — 2006
BS, Computer Science
Community College of Denver 1999 — 2002
AS, Mathematics
Cleveland Institute of Electronics 1986 — 1988
AS, Electronic Engineering
Coleman College 1986 — 1987
CERT, Computer Electronics Technology
Alpine Access December 2010 - February 2013
First Independent Bank April 1985 - October 2009
First Independent Bank April 1985 - October 2009
Lumberman September 1983 - January 1985
Tuni Electro, Inc August 1981 - October 1982
Skills
Customer Service, Loans
Education
Clark College 1966 — 1991
Computer Science
Ridgefield High School
Diploma
Ridgefield High School
Diploma
Alpine Access 2008 - Present
Coldwell Banker Real Estate 2004 - 2008
American Express 2004 - 2006
Education
City University of New York City College 2000 — 2003
Bachelors of Arts, Political Science
Morgan State University 1991 — 1994
N/A, Political Science
SELF-EMPLOYED January 2013 - Present
ALPINE ACCESS October 2012 - January 2014
PROLOGISTIX November 2011 - August 2012
PAINE COLLEGE August 2009 - May 2010
Skills
PowerPoint, Microsoft Office, Management, Customer Service, Project Management, Microsoft Excel, Leadership, Strategic Planning, Public Speaking, Research, Microsoft Word
Education
Strayer University 2013 — 2015
Bachelor of Business Administration, Marketing
Clark Atlanta University 2011 — 2013
Alpine Access October 2011 - Present
K. Linda Rose and Company January 1997 - 1999
Cole Systems Associates Inc January 1996 - December 1997
PeopleSoft January 1995 - December 1995
Cole Systems Associates January 1994 - December 1994
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Negotiation, Outlook, Social Media, Coaching, Budgets, Project Management, Account Management
Education
San Diego State University-California State University 1984 — 1987
Bachelor of Arts, Psychology
Hunter College 1977 — 1979
Interactions Corporation September 2011 - Present
Alpine Access May 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Negotiation, Team Building
Education
DeVry University-Illinois 2012 — 2014
Network Administration, currently in school
Ultimate Medical Academy 2009 — 2010
Expanded functions dental assistant, Dental Assisting/Assistant
Alpine Access October 2010 - November 2011
Alpine Access 2010 - 2011
Connextions Inc. March 2007 - November 2008
Servicenet Solutions June 2005 - February 2007
University of Louisville January 2004 - November 2004
Clark County EMS August 2000 - April 2001
Skills
Outstanding Customer..., Microsoft Office, Technical support
Education
Everest University-Brandon 2011 — 2014
BS, Criminal Justice
Alpine Access January 2005 - Present
Education
Colorado State University
Metropolitan State College of Denver
Alpine Access Artistshaddow_Knyght Digital Portraiture2007 - 2012
Skills
Technical Support
Education
Community College of Aurora 1985 — 1988
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Detroit Public Schools/Stefanini TechTeam June 2012 - Present
Alpine Access August 2011 - April 2012
Skills
Call Centers, Troubleshooting, Technical Support, Windows 7, Active Directory, Computer Hardware, Help Desk Support, Windows Server, Software Documentation, Service Delivery, Software Installation, Windows, Customer Service, Service Desk, Team Leadership, Process Improvement, Data Entry, Printers, Outsourcing, Outlook, Customer Satisfaction, Customer Experience, Vendor Management, Customer Support, Networking, Operating Systems, Telephone Skills, Microsoft Word, Microsoft Excel, Training, Leadership, System Administration
Education
Macomb Community College 2013 — 2016
Associate's Degree, Health Information/Medical Records Administration/Administrator, 2.9
Focus: HOPE Education Programs 2000 — 2001
Information Techology, Information Techology, 3.0
Alpine Access September 2012 - Present
Alpine Access September 2011 - September 2012
Alpine Access July 2010 - September 2011
Geek Squad April 2008 - June 2009
Best Buy September 2007 - April 2008
Best Buy September 2006 - September 2007
Skills
Call Centers, Xbox 360, Outsourcing, Process Improvement, Vendor Management, Technical Support, Customer Experience, Customer Satisfaction, Customer Service, Project Management, Change Management, Management, Workforce Management, Team Leadership, Microsoft Office, Service Delivery, Program Management, Team-oriented, Corrective Actions, Motivation
Education
Francis Marion University 2005 — 2010
Bachelor of Business Administration (BBA), Business Economics
Alpine Access January 2015 - Present
Education
Everest University-South Orlando 2012 — 2014
Alpine Access October 2010 - April 2012
Skills
Data Entry, Accounting, Accounts Receivable, Process Improvement, Billing Systems, Xbox, Call Centers, Customer Service, Accounts Payable, Software Documentation, Outlook, Access, Troubleshooting, Microsoft Office, Customer Support, BPO, Microsoft Excel, Customer Satisfaction, Technical Support, Invoicing, Analysis, Customer Experience, Payroll, Team Building
Education
Eastern Florida State College 1992 — 2012
Associate of Arts and Sciences (AAS), Computer Science, 3.2
Alpine Access June 2012 - Present
Skills
Workforce Management, Customer Satisfaction, Call Center, BPO, Customer Experience
Education
DeVry University-Texas 2010 — 2014
Bachelor of Business Administration (BBA), Health and Medical Administrative Services, GPA 3.2
Hewlett-Packard April 2013 - Present
Alpine Access September 2010 - February 2013
TeleTech November 2008 - September 2010
Watterworth Investements February 2004 - 2008
Skills
Outsourcing, Vendor Management, Technical Support, Call Centers, BPO, Management, Customer Experience, Customer Satisfaction, Sla, Workforce Management, Service Delivery, Quality Assurance, Offshoring, Contact Centers, ITIL, IT Service Management, Incident Management, Customer Support, IT Outsourcing, Transition Management, IT Operations, Avaya, Process Improvement, Team Management, CRM
Education
DeVry University
Computer Science, 4.0
Alpine Access October 2013 - June 2015
labcorp 2012 - 2012
Quest Diagnostics May 2008 - January 2009
CompUSA October 2006 - October 2008
University of South Florida Bookstore August 2006 - September 2006
Quest Diagnostics April 2003 - August 2003
Skills
Laboratory, Computer Repair, Graghphics, Computer Hardware..., 40 wpm, Computer Diagnostics
Education
D G Erwin Technical Center 2009 — 2010
Medical Laboratory Technician
University of South Florida 2000 — 2006
Bachelor of Arts (B.A.), Visual and Performing Arts
Sutherland Global Services July 2013 - July 2014
Alpine Access December 2011 - February 2013
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Customer Service, VoIP
Education
Eastfield College 2006 — 2006
Cerificate, Health and Medical Administrative Services
Eastfield College
Certificate, Medical Administrative/Executive Assistant and Medical Secretary
Alpine Access July 2013 - May 2014
Anna's Linens September 2011 - October 2012
Forever 21, Inc April 2009 - February 2010
Victoria's Secret May 2008 - May 2009
Peele Group, Inc December 2007 - May 2008
Arby's Restaurant Group, Inc. November 2006 - November 2007
Skills
Typing 70 WPM, Listening to customers, Cash Handling Experience, Customer Service, Merchandising, Microsoft Office, Petty Cash, Learning Quickly, Organization, Open Minded, Team Leadership, Telecommunications, Cash Handling, Cashiering, Retail Sales, Sales, Cash Register, Microsoft Excel, Microsoft Word, Data Entry, Customer Satisfaction, Teamwork, Time Management
Education
Fayetteville State University 2008 — 2009
N/A, Psychology
Seventy First High School 2004 — 2008
High School Diploma
Alpine Access August 2013 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Call Centers, Health Insurance
Education
Claflin University 2009 — 2013
Bachelor of Science (B.S.), Biology, General
Alpine Access October 2014 - Present
Xerox August 2013 - October 2014
Black Bear Frozen Yogurt March 2013 - August 2013
Blockbuster November 2011 - March 2013
Tully's Coffee October 2009 - August 2011
Skills
Microsoft Word, Microsoft Excel, Filing, Customer Service, Sales, Interviewing Skills, Team Building, Marketing, Data Entry, Management, Time Management
Education
University of Phoenix 2013 — 2014
Accounting and Business Management
Tacoma Community College 2011 — 2013
Accounting
Everett Community College 2007 — 2011
Accounting
NV Army National Guard December 2008 - Present
Alpine Access November 2012 - May 2013
Barcelona Hotel Casino May 2008 - December 2008
Skills
Microsoft Word, Microsoft Excel, Supervisory Skills, Team Leadership, Project Management, Team Management, Time Management, Security Forces, Security, Logistics, Windows 7, Customer Service, Customer Satisfaction, Stock Management, Cashiering
Education
College of Southern Nevada 2005 — 2008
Associate of Science: Earth Science Emphasis
Alpine Access 2009 - Present
IDX, Inc January 1999 - July 2001
Skills
Accounting, COBOL, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Bookkeeping, E-Learning, Food & Beverage, HIPAA, Internet, Invoicing, 10 Key, PowerPoint, Proofreading, QuickBooks, Quality Control, Software Development, Research, Technical Writing, Typing, User Experience, Xbox 360
Education
Elizabethtown Community and Technical College 1996 — 1999
Bachelor of Applied Science (BASc), Computer Programming, Specific Applications
Lee County Environmental Laboratory April 2014 - September 2014
Alpine Access January 2014 - April 2014
Florida Gulf Coast University August 2011 - December 2013
Leapforce March 2011 - December 2013
Skills
Laboratory Skills, Specimen Collection, Scientific Writing, Environmental Science, Customer Service, Ecology, Field Work, Microsoft Office, Technical Writing, Water Sampling, ArcGIS, Oracle
Education
Florida Gulf Coast University 2011 — 2013
Bachelor's degree, Environmental Studies
Edison Community College 2008 — 2011
Associate of Arts (AA), General Studies
Concentrix July 2015 - Present
Kelly Services January 2014 - July 2015
Kelly Services October 2013 - January 2014
Alpine Access June 2012 - October 2013
Alpine Access June 2012 - October 2013
Convergys June 2011 - November 2011
US Army July 2003 - June 2011
Sutherland Global Services April 2010 - May 2011
West Corporation November 2007 - May 2008
Skills
Customer Service, Time Management, Data Entry, Outlook, Training, Sales, Customer Satisfaction, Team Building, Administrative..., Coaching, Telephone Skills, Applicant Tracking..., Customer Experience, Employee Relations, Human Resources, New Hire Orientations, Onboarding, Recruiting, Staffing Services, Talent Acquisition
Education
Northern Nash Sr. High
Colorado Technical University
Associates, Liberal Arts
Alpine Access October 2014 - Present
Augusta National Golf Club April 2005 - April 2014
Sitel October 2009 - July 2010
Skills
Ability to work with..., Good written and verbal..., Accurate: Careful,..., Ambitious: Full of..., Amiable: Feeling and..., Attentive: To notice,..., Businesslike:...
Education
Georgia State University 2014 — 2016
Bachelor's degree, Computer Science
East Georgia College