AT&T Mobility
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of locations: 5,000 retail stores; 2,900 owned; 2,100 authorized Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Subsidiaries: Alltel, AT&T Mexico, Leap Wireless, Parent organizations: AT&T, AT&T Communications
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AT&T Mobility Employees
DALMERICA L.L.C. January 2015 - Present
AT&T October 2007 - August 2014
AT&T Mobility March 2003 - November 2005
Skills
Customer Satisfaction, Wireless, Telecommunications, Customer Service, GSM, Sales, Customer Experience, Vendor Management, Networking, Call Centers, Management, Team Leadership, VoIP, Customer Retention, Leadership, Marketing
Education
The University of New Mexico 1990 — 1999
Bachelor of Biology, Cell Biology and Anatomy
San Juan College 1988 — 1991
Associate of Science (AS), Biology, General
Dishero, Inc. January 2014 - Present
Scripps Networks Interactive - Food Network - CityEats July 2012 - July 2014
Illuminate Ventures December 2011 - September 2012
Overture Films August 2009 - July 2010
Silver Pictures July 2009 - July 2010
Camtek USA November 2008 - January 2010
AT&T Mobility November 2007 - December 2008
AT&T Mobility November 2003 - November 2007
Skills
Sales, Business Strategy, Film, Business Planning, Leadership, Social Media Marketing, Social Media, Team Building, Product Marketing, Competitive Analysis, Salesforce.com, Marketing, Project Management, Start-ups, Social Networking, Public Relations, Product Management, Market Research, Business Development, Marketing Strategy, Strategic Partnerships, Strategic Planning, Sales Operations, Management, Customer Service, Project Planning, Entrepreneurship, Strategy, Long Hair, Text Messaging
Education
Santa Clara University - Leavey School of Business 2010 — 2012
MBA, Finance, Entrepreneurship
University of California, Los Angeles 2009 — 2009
Certification, Film Producing
Santa Clara University 2004 — 2007
Bachelors of Science, Analytical Marketing
BrakeFree Technologies April 2014 - Present
AT&T Mobility July 2012 - March 2013
AT&T Mobility April 2007 - July 2012
EGO Boutique 2009 - 2011
Parrot Cellular February 2006 - January 2007
Skills
Telecommunications, Wireless, Customer Service, PowerPoint, Mobile Devices, Market Research, Sales Management, Customer Satisfaction, Networking, Direct Sales, Team Leadership, Computer Hardware, Business Process..., Public Speaking, Calendaring, New Hire Training, Organization, Business Development, Internal Communications, Sales Presentations, Microsoft Office, Project Management, Customer Escalation..., Social Networking, Management, Marketing, Training, Time Management, Sales, Negotiation, Salesforce.com, Customer Retention, Coaching, Retail, Sales Process, Leadership, Product Marketing, Customer Experience, Social Media, Microsoft Excel, Social Media Marketing, Team Building, Start-ups, Account Management, Product Development, Strategic Planning, Marketing Strategy, Microsoft Word, Solution Selling
Education
San Jose State University 2008 — 2013
Bachelor's Degree, Entrepreneurship, 3.6 GPA
De Anza College 2001 — 2012
Monta Vista High School 1999 — 2003
RockChild Entertainment October 2011 - Present
RockChild Properties LLC August 2011 - Present
PCS Unlimited / MetroPCS October 2007 - October 2013
AT&T Mobility November 2005 - October 2007
FLORES REAL ESTATE & MORTGAGE February 2003 - October 2005
Skills
Management, Sales, Wireless, Sales Management, Managing Accounts, Account Management, Strategic Planning, Contract Negotiation, Contract Management, Profit Maximization, Direct Sales, Field Training, Public Speaking, Public Relations, Program Management, Corporate Events, Presentations, Field Work, Staff Supervision, Financial Reporting, Recruiting, Cold Calling, Sales Operations, CRM, Product Development, Negotiation, Training, Customer Retention, Mobile Devices, Solution Selling
Education
San Francisco State University
N-Tense Personal Assistant Concierge Services August 2011 - Present
Carlton Fields, P.A. March 2011 - Present
Dillards October 2006 - December 2007
AT&T Mobility February 1999 - September 2006
Skills
Litigation, Civil Litigation, Commercial Litigation, Legal Research, Appeals, Legal Writing, Courts, Trials, Westlaw, Class Actions, Corporate Law, Product Liability
Education
San Jose State University 1993 — 1996
Bachelor of Arts (B.A.), Legal Studies, General
Stetson University College of Law
Doctor of Law (J.D.), Criminal Defense
Wireless Advocates May 2015 - Present
Monster Inc. September 2013 - Present
Premium Retail Services "Monster Cable" September 2011 - Present
Starbucks April 2005 - September 2009
AT&T Mobility June 2005 - 2008
Skills
Project Management, Sales Management, Customer Service, Customer Retention, Cash Management, Restaurant Management, Consumer Electronics, Cellular Communications, Job Coaching, Product Training, Trade Show Exhibitor, Audiophile, Construction, Barista Training, Business Management..., Auto Detailing, Vendor Relationships, Vendor Management, Customer Satisfaction, Employee Training, Training
Education
San Benito High 1995 — 1999
Diploma
San Jose State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
AT&T Mobility December 2004 - Present
AT&T Mobility November 2014 - April 2015
Skills
Management, Written & Verbal..., Android, Organization &..., Sales, Retail Sales Experience, Highly Detailed, Adept problem-solver, Adaptive Learning, Mobile Devices, Customer Experience, Leadership, Customer Satisfaction, Sales Management, Customer Service, Wireless, Microsoft Office, Account Management
Education
San Francisco State University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Santa Rosa Junior College 2001 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AT&T November 2012 - May 2014
AT&T January 2010 - November 2012
AT&T Mobility January 2007 - December 2009
Cingular Wireless July 2001 - July 2007
Cingular Wireless 2005 - 2007
Skills
SQL, Data Analysis, Databases, Weblogic Administration, Informatica, Unix, Java, .NET, Toad, MobileFrame, Linux, Windows Server, Teradata CRM, IIS, SDLC, Windows Sharepoint..., Erwin, Weblogic, Business Objects, Visual Basic, TCP/IP, Requirements Analysis, Microsoft SQL Server, Secure FTP, Eclipse, WinSCP, Putty, Oracle, Business Analysis, Integration, Business Intelligence
Education
San Francisco State University 1994 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
Holt of California The CAT Rental Store March 2015 - Present
BluePrint Technologies Western Region June 2014 - March 2015
TelePacific Communications April 2013 - June 2014
Sprint Nextel February 2012 - March 2013
SureWest Communications August 2011 - December 2011
Integra Telecom December 2009 - July 2011
BNI El Dorado Hills October 2010 - March 2011
Twin Termite pest Control & Construction May 2009 - November 2009
AT&T Mobility May 2007 - May 2009
Skills
Telecommunications..., Telecommunications Sales, Fiber Optics, CDMA, GSM, ADSL, Carrier Ethernet, Ethernet/IP, IP Networking, SIP Trunking, PRI, Hosted VoIP, Wireless voice, Wireless data, Sales Training, Sales Forecasting, Sales Funnel Management, LAN/WAN, MPLS, VPLS, Dark Fiber, Business English, English grammar, Tutoring, professional writing, Data Center, Wireless, Co-location, Sales Management, VoIP, Telecommunications, IP, Solution Selling, Account Management, Leadership, Managed Services, Hosted Services, Network Design, Unified Communications, Sales, Management, DSL, Optical Fiber, Networking, Broadband, Telephony, Direct Sales, VPN, WAN, People Skills
Education
San Jose State University 2004 — 2009
B.A., English
Appvance November 2014 - Present
Become.com December 2013 - November 2014
CresTech Software Systems June 2013 - October 2013
PayPros Payment Solutions September 2012 - June 2013
Rabbit Office Automation November 2011 - May 2012
AT&T Mobility September 2007 - September 2008
Circuit City Stores August 2005 - September 2007
Skills
Automated Software..., Performance Testing, Performance Testing..., Sales, Strategic Partnerships, Account Management, Salesforce.com, Management, Solution Selling, Marketing, Strategy, Cold Calling, New Business Development, Customer Retention, Customer Satisfaction, Customer Service, CRM, Lead Generation, Sales Management, Sales Operations, SEO, SEM, Online Marketing, Adsense, Product Management, Application Performance..., B2B, Microsoft Office, Enterprise Software, Selling, SaaS, E-commerce, Web Design, Web Applications, HTML, CSS, JavaScript, Business Development, Direct Sales
Education
San Jose State University 2005 — 2010
Bachelor's of Science Degree, Business Administration
Prime Communications June 2013 - Present
English Language Instructor September 2011 - May 2013
AT&T Mobility November 2007 - August 2011
Skills
Software Proficiency, Mac/PC proficient, Selling, Sales, Sales Management, Customer Retention, Customer Satisfaction, Customer Experience, Wireless, Sales Process, Sales Presentations, Call Centers, Direct Sales, Cold Calling, B2B, Mobile Devices, Sales Operations, Solution Selling, Building Relationships, Managed Services, Telecommunications, CRM, Networking, Lead Generation, Account Management, Strategic Partnerships, Marketing Strategy, Retail, Customer Service, Leadership, Social Media, Salesforce.com, Strategy, Microsoft Office, SaaS, Business Development, Team Building, Management, Competitive Analysis, New Business Development, Team Leadership
Education
San Jose State University
Bachelor of Arts (B.A.), Communication and Media Studies
Leprino Foods February 2014 - Present
Superior Court of California County of Kings September 2012 - February 2014
AT&T Mobility October 2011 - September 2013
Leprino Foods Co August 2003 - July 2011
Skills
Active Directory, Terminal Services, Network Architecture, TCP/IP, VMware ESX, Network Security, Wyse, NetApp, Cisco Technologies, Velocity, Symantec Backup, Windows Server, SAP, Groupwise, Alcatel, Access
Education
San Joaquin Valley College-Visalia 2011 — 2012
A.S., Computer Support and Administration, 3.99 GPA
AT&T September 2015 - Present
AT&T January 2014 - August 2015
AT&T May 2012 - December 2013
AT&T Mobility May 2007 - May 2012
CompUSA February 2006 - May 2007
Computer Pro 2005 - 2006
Skills
Sales, Account Management, Customer Satisfaction, Sales Management, Social Media, Analysis, Telecommunications, Open Source Software, Linux, Blackberry, Android, Windows Mobile, Troubleshooting, Windows, iPhone, Mobile Devices, Direct Sales, Sales Operations, Customer Retention, Customer Experience, Solution Selling, Team Leadership, VoIP, Cloud Computing, Customer Service, Retail, Quotas, Sales Process, Sales Presentations, Wireless, Leadership, Managed Services, Salesforce.com, Cold Calling, Call Centers, M2M, B2B, Mobile Technology, Strategic Partnerships, Networking, Unified Communications, Cellular Communications, Strategic Account Growth, Account Maintenance, Negotiation Skills, Business to Business..., Consultative Selling..., Technical Solution..., Business Relationship..., Co-location
Education
University of California, Santa Barbara 2007 — 2009
BA, Film and Media Studies
Santa Barbara City College 2002 — 2006
General Education
Palisades Charter High School 1998 — 2001
Farwest Management Corporation April 2014 - Present
Sprint August 2013 - April 2014
Dicks sporting goods September 2012 - July 2013
Sprint by Wireless Lifestyles 2012 - 2012
AT&T Mobility October 2006 - February 2010
Skills
Sales, Retail Sales, Customer Service, Merchandising, Inventory Management, Quotas, Inventory Control, Retail, Visual Merchandising, Time Management
Education
Santa Ana College
Merrill Lynch October 2013 - Present
Morgan Stanley Wealth Management November 2011 - May 2013
AT&T Mobility July 2006 - November 2011
Skills
Microsoft Office, Investments, Financial Analysis, Financial Reporting, Portfolio Management, Risk Management, Financial Modeling, Analytics
Education
San Francisco State University
Bachelor of Science (BS), Biology
Green Ray LED Lighting September 2013 - Present
V-Chain Solutions March 2010 - September 2013
Cord Blood Registry April 2008 - February 2010
Naviloan Inc. June 2007 - April 2008
AT&T Mobility August 2005 - June 2007
Skills
Direct Sales, Cold Calling, Sales, Sales Process, Lead Generation, Salesforce.com, Account Management, Sales Presentations, Sales Operations, Customer Retention, Customer Satisfaction, Telecommunications, Leadership, Call Centers, Training, New Business Development, Customer Experience, CRM, Sales Management, Strategy, Coaching, Team Leadership, Social Networking, Management, Team Building, Social Media Marketing, Product Marketing, B2B
Education
Santa Barbara City College 2002 — 2004
Ventura Telephone LLC May 2010 - Present
Sling Technologies January 2008 - May 2010
United States Marine Corps July 2000 - November 2007
AT&T Mobility March 2004 - March 2007
Skills
Telecommunications, Account Management, Team Leadership, Wireless, Sales Management, Strategic Planning, Direct Sales, Solution Selling, Contract Negotiation, Sales, Vendor Management, Business Development, Process Improvement, Sales Operations, Salesforce.com, Operations Management, Customer Satisfaction, Networking, Sales Process, Program Management, Product Management, VoIP, Managed Services, Cross-functional Team..., Leadership, Management, Call Centers, Data Center, Team Building, New Business Development
Education
Santa Barbara City College
santa barbara high school
akiba corp, milkalac, delta trading, urban attitude March 2012 - Present
AT&T Mobility 2006 - 2010
Starwood Hotels & Resorts Worldwide, Inc. 2003 - 2006
Skills
Marketing Communications, Wine Tasting, Wine Labels, International Trade, Hospitality Management, Sales Management, Sales Operations, Operations Management, New Business Development, International Business, Wholesale
Education
SFSU
OpenTable March 2014 - Present
Microsoft September 2012 - March 2014
SwiftDrop March 2011 - September 2012
AT&T Mobility April 2009 - May 2010
Cafe Buenos Aires March 2007 - July 2008
Territorial Savings Bank October 2005 - July 2006
Skills
Customer Service, Sales, Marketing, Retail, Sales Management, Team Building, Social Networking, Small Business, Marketing Strategy, Social Media, Financial Accounting, Accounting, Accounts Receivable, Microsoft Office
Education
San Francisco State University 2012 — 2014
Bachelor's Degree, Finance, General
San Jose State University 2001 — 2005
Bachelor's degree, Finance
Vanguard Properties June 2013 - Present
AT&T Mobility July 2008 - November 2012
Golden State Warriors April 2007 - February 2008
Merrill Lynch July 2007 - September 2007
Santa Clara University February 2006 - September 2007
Skills
Entrepreneurship, Management, Real Estate, Customer Experience, Time Management, Customer Service, Salesforce.com, Finance, Customer Retention, Financial Analysis, Sales Process, Social Media, Marketing Strategy, Sales Management, Negotiation, Team Leadership, Real Estate Transactions, Residential Homes, Telecommunications, Manage Client..., Real Estate Financing, Analytical Skills, Contract Negotiation, Real Estate License, Online Marketing, Job Coaching, Leadership Development, Business Strategy, Highly personable, Public Speaking, Financial Risk, Business Valuation, Customer Engagement, B2B Marketing, Leading Meetings, Meeting Planning, Financial Accounting, Staff Development, Corporate Social..., People Skills, Selling Skills, Value Based Selling, Telephone Skills, Client Representation, Communication Skills, Residential Investment..., Client Education, First Time Home Buyers, Listing Homes, Real Estate Investor
Education
Santa Clara University 2004 — 2008
Bachelor of Science, Finance
Santa Clara University - Leavey School of Business 2004 — 2008
Minor, Operations Management and Information Systems (OMIS)
St. Ignatius College Prep 2000 — 2004
Kent Middle School
AT&T July 2012 - Present
AT&T January 2011 - June 2012
AT&T September 2010 - December 2010
AT&T Mobility August 2007 - September 2010
AT&T Mobility November 2001 - August 2006
Skills
Sales, Retail, T1, Wireless, Long Distance, Solution Selling, Quotas, Cold Calling, Direct Sales, Managed Services, Telecommunications, PRI, Salesforce.com, Sales Process, VoIP, Mobile Devices, Sales Presentations, Call Center, Account Management, Sales Operations
Education
San Jose State University 2003 — 2005
BS, Communication
San Jose State University 2003 — 2005
BS, Sociology
Lending Club December 2014 - Present
AT&T Mobility October 2014 - December 2014
Hank & Frank Bicycles November 2007 - November 2014
Sessions Outerwear August 2012 - December 2012
Towne Park April 2010 - October 2012
Tim Brauch Association August 2012 - September 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Illustrator, Google Analytics, Qualtrics, Wordpress, Constant Contact, Final Cut Pro, Photography, Marketing, Microsoft Office, Blogging, Social Media, Leadership, Event Planning, Sales, Customer Service, Time Management, Management, Facebook, Social Media Marketing, Social Networking, Public Speaking, Event Management, Teamwork, Advertising, Research, Entrepreneurship, Press Releases, Trade Shows, Twitter, Marketing Strategy, Marketing Communications, Market Research, Writing, Salesforce.com, Project Management, Newsletters, Communication, Online Marketing, Business Development, Email Marketing
Education
Campolindo High School 2004 — 2008
San Jose State University 2008 — 2014
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Single Point of Contact May 2012 - Present
Calcc April 2003 - Present
AmericaEd March 2010 - September 2013
SRI International February 2012 - June 2013
AT&T Mobility February 2007 - March 2010
Thea Mediterranean, Resmex Group June 2005 - December 2008
Mission College January 2005 - December 2007
Skills
Computer Network..., Microsoft Exchange, Troubleshooting, Active Directory, System Administration, Routers, Help Desk Support, Firewalls, Project Management, Technical Support, VMware, Customer Service
Education
San Jose State University 2001 — 2003
Bachelor's degree, English Language and Literature, General
Mission College Santa Clara
Bachelor's degree, Computer and Information Sciences and Support Services
Calcc 2001 — 2004
Web Designer, Web Page, Digital/Multimedia and Information Resources Design, 4.2
Ross Stores, Inc. September 2015 - Present
Ross Stores, Inc. November 2014 - September 2015
AT&T Mobility April 2010 - January 2014
Rokkus Radio June 2013 - September 2013
OfficeMax August 2008 - April 2010
Skills
Mobile Devices, Marketing, Leadership, Direct Sales, Retail Sales, Management, Wireless, Customer Retention, E-commerce, Advertising, Customer Experience, Customer Satisfaction, Account Management, Sales Management, Troubleshooting, Microsoft Excel, Employee Management, Team Building, Analytics, Social Media Marketing, Cellular Communications, Telecommunications, Photoshop, Final Cut Pro, Event Planning, Face to Face Sales, Meeting Planning, Social Media, Sales, Sales Operations, Inventory Management, Sales Management..., Job Scheduling, Presentations, Marketing Strategy, Retail Category..., Customer Service, Retail, Team Leadership, Training
Education
San Francisco State University 2011 — 2013
MBA, Marketing
UC Santa Cruz 2003 — 2008
B.A., Film Studies
AT&T Mobility January 2010 - Present
AT&T March 2009 - September 2009
T-Mobile December 2007 - February 2009
Sprint Nextel December 2006 - December 2007
Nortel Networks December 2005 - November 2006
CADVision February 2005 - December 2005
Skills
Wireless, GSM, Network Design, Communications Audits, Network Performance, RF Engineering, Network Optimization, LTE, Actix, WiMAX, 3G, CDMA, 4G, RF, UMTS, Taken LTE Courses by..., Certified SON Expert..., LTE Bronze Certified, Unix Shell Scripting, Business Objects, SQL Query, MapInfo
Education
San Jose State University 1998 — 2004
BS, Mechanical Engineering minor in Computer Science and EE
San Jose State University 1998 — 2004
Bachelor of Science, Mechanical Engineering
AT&T Mobility September 2011 - Present
AT&T Mobility January 2011 - September 2011
AT&T Mobility December 2007 - December 2010
Cingular April 2004 - November 2007
Cingular January 2004 - March 2004
Cingular July 2001 - December 2003
Cingular March 2001 - June 2001
Preference Technologies January 2000 - November 2000
Beyond.com May 1999 - October 1999
Beyond.com January 1997 - May 1999
Skills
Marketing, Cellular Communications, Retail, Retail Sales, Solution Selling, Telecommunications, Mobile Devices, Sales, Direct Sales, Wireless
Education
University of Phoenix 1997 — 1999
Bachelor of Science, Business Management Information Systems
San Jose State University 1991 — 1994
Civil Engineering
2K April 2015 - Present
Examiner.com March 2010 - Present
3MoreRounds.com January 2011 - Present
AT&T Mobility April 2013 - April 2015
GotGame.com February 2012 - April 2015
Sandbox Strategies August 2014 - December 2014
Glu Mobile April 2007 - November 2010
411mania March 2006 - October 2009
Ziff Davis, LLC February 2006 - March 2007
Electronic Arts April 2005 - February 2006
Skills
Video Games, Journalism, Social Media, Community Management, Digital Media, News Writing, Content Management, New Media, Press Releases, Magazines, Web Content, Marketing, Computer Games, Gaming, Quality Assurance, Casual Games, Social Games, Customer Support, Creative Writing, Game Development, Sports, Social Networking, Media Relations, Gaming Industry, Blogging, Writing, WordPress, Social Media Marketing, Radio, Mobile Games, Publishing, Editorial, Editing, Web Content Management, Public Relations, Mobile Devices
Education
San Francisco State University 2013 — 2015
Bachelor of Arts (B.A.), Communication and Media Studies
Chabot College 2007 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Triple Crown Consulting June 2013 - Present
AT&T Mobility June 2009 - November 2011
AT&T Mobility May 2007 - June 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Team Leadership, Inventory Management, Life & Health Insurance..., Sales, Accounting, Data Entry, Recruiting, Cold Calling, Technical Recruiting
Education
San Jose State University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, 3.3 Major GPA
None Lead Personal Care Assistant/TrainerThe Commons at Union RanchMay 2010 - June 2012
CVS Pharmacy September 2009 - May 2010
SJVC January 2009 - March 2009
SJVC August 2008 - January 2009
ATT Mobility September 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Internet, Customer Service, Cash Management, Cash Handling Experience, Family Caregiving, Long-term Care, Hospitality, Hospice
Education
San Joaquin Delta College 2009 — 2012
Associates in Science, Nursing Science, B
San Joaquin Valley College-Modesto 2008 — 2009
Certificate of Completion, Medical/Clinical Assistant
Aspire Real Estate Group June 2008 - Present
Chibog Restaurant January 2013 - Present
AT&T Mobility November 2001 - August 2008
Ameristar Investment Inc January 2005 - June 2008
Skills
Real Estate, Selling, Sales, Marketing, Negotiation, Property Management, Training, Residential Homes, Advertising, New Business Development, Strategic Planning, Contract Negotiation, Retail, Project Management, Customer Service
Education
San Jose State University 1999 — 2003
Bachelor of Science Degree, Business Administration; MIS (Management Information Systems)
Tex-Line, Inc. August 2013 - August 2014
Larrett Energy Services July 2012 - August 2013
AT&T Mobility July 2003 - July 2012
Skills
Wireless, Sales Management, Sales Operations, Direct Sales, Telecommunications, Pipelines, Energy, Account Management, Solution Selling, Managed Services, Sales Process, Sales, Business Development, Contract Negotiation, Customer Retention, Construction, Leadership, Petroleum, Oil & Gas, Gas, Management, Project Management, Supervisory Skills, Procurement, Natural Gas, Energy Industry
Education
The University of Georgia
San Jacinto College
Sprint June 2013 - Present
WesTower Communications December 2012 - May 2013
AT&T Mobility December 2011 - August 2012
Pacific Gas and Electric Company June 2011 - November 2011
Ericsson May 2009 - March 2011
JRO Associates August 2008 - May 2009
Peacock Associates, Inc. April 2006 - July 2008
Independant Consultant March 2000 - March 2006
San Francisco Opera March 2001 - December 2005
Skills
Vendor Management, Cross-functional Team..., Telecommunications, Management, Contract Negotiation, Project Management, Program Management, Wireless, CDMA, LTE, System Deployment, Cellular Communications
Education
San Francisco State University 1982 — 1987
Project Management Institute
PMP, Certified Project Manager
Keller Williams Realty April 2014 - Present
Campbell Real Estate Inc. February 2012 - April 2014
VGC Real Estate Group March 2011 - March 2012
AT&T Mobility March 1999 - June 2009
Skills
Professional Negotiator, Marketing Communications, Negotiation, Budgets, Short Sales, First Time Home Buyers, Contract Negotiation, Sellers, Foreclosures, Single Family Homes, Real Estate, Residential Homes, Public Speaking, Buyer Representation, Selling, Property Management, Investors, Investment Properties, REO
Education
San Jose State University 1995 — 1999
Yerba Buena High School 1991 — 1995
AT&T Mobility October 2013 - Present
City of San Jose April 2007 - Present
Town of Los Gatos February 2012 - November 2013
City of San Jose March 2004 - April 2007
City of San Jose October 2003 - March 2004
FootAction USA October 2002 - February 2004
Skills
Organizational..., Strategic Planning, Marketing Strategy, Communication, Computer Maintenance, Project Management, Customer Service, Athletic Performance, Library, Information Literacy, Public Libraries, Collection Development, Library Science
Education
San Jose City College 2004 — 2008
AT&T Mobility March 2005 - May 2015
M&M/Mars August 1999 - March 2005
M&M Mars October 1998 - August 1999
M&M Mars June 1998 - October 1998
The Quaker Oats Company January 1995 - May 1998
Nabisco March 1993 - December 1994
Renault April 1992 - March 1993
Warner Lambert August 1990 - March 1992
Warner Lambert February 1989 - July 1990
Skills
Marketing Management, Marketing Strategy, Product Marketing, Advertising, Sales Management, Customer Acquisition, Customer Insight, Customer Retention, Market Research, Promotions, Sponsorship Programs, Content Marketing, Talent Acquisition, Mobile Entertainment, Mobile Marketing, Retail, Sponsorship
Education
University of Southern California 1986 — 1988
Master of Business Administration (MBA), Marketing
San Jose State University 1982 — 1984
Master of Science (MS), Civil Engineering
AT&T Mobility November 2014 - Present
AT&T Mobility September 2010 - November 2014
San Jose State Track and Field Club March 2009 - August 2013
Geneva Watch Group November 2008 - September 2010
WUOG 90.5 fm KSJS January 2009 - August 2010
City of San Jose June 2006 - June 2009
Skills
Leadership, Microsoft Word, Time Management, Event Planning, Microsoft Office, Sales, Social Media Marketing, Microsoft Excel, PowerPoint, Customer Service, Social Networking, Social Media, Marketing Communications, Facebook, Entrepreneurship, Project Planning, Merchandising, Teamwork, Microsoft PowerPoint, Management
Education
San Jose State University 2008 — 2013
Bachelor's degree, Business Administration and Management, General
Lynbrook High School 2004 — 2008
T-Mobile October 2013 - Present
AT&T October 2010 - June 2012
AT&T Mobility September 2004 - June 2010
Skills
Customer Service, Retail, General Office Work, Manageability, Marketing Operations, Merchandising, Merchandise Planning, Inventory Management
Education
San Joaquin Delta College 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
San Francisco State University
Business Administration and Management, General
Tap into the World January 2014 - Present
AT&T Mobility August 2012 - December 2013
AT&T Mobility April 2012 - August 2012
AT&T February 2011 - May 2012
AT&T December 2009 - January 2011
AT&T March 2008 - November 2009
AT&T September 2004 - February 2008
AT&T August 1994 - August 2004
AT&T October 1989 - July 1993
AT&T Mobility July 1983 - July 1988
Skills
B2B, Telecommunications, Vendor Management, Strategic Planning, Leadership, Change Management, Management, Project Management, Product Marketing, Sales Operations, Program Management, Sales, Strategy, Cross-functional Team..., Business Planning, Process Improvement, Product Development, Analysis, Product Management
Education
San Jose State University 1975 — 1977
BA
Brookdale July 2015 - Present
Holiday Retirement June 2013 - July 2014
AT&T Mobility October 1998 - May 2013
Skills
Sales, Account Management, Direct Sales, Sales Management, Sales Process, Sales Operations, Retail, B2B, Salesforce.com, Wireless, Customer Experience, Customer Retention, Customer Satisfaction, Cold Calling, Call Centers, Management, Team Building
Education
Santa Fe College
Business Administration and Management, General
Advantage Sales & Marketing May 2015 - Present
Target December 2013 - Present
AT&T December 2011 - July 2013
AT&T Mobility October 2011 - July 2013
AT&T Mobility 2011 - 2013
AT&T Mobility December 2011 - May 2012
PrintShop22 December 2008 - June 2011
Big O Tires October 2006 - January 2009
Education
San Jose State University
Bachelor of Science, Business Administration; Management Information Systems
Cisco August 2015 - Present
Zynga 2013 - August 2015
TEPS 2013 - 2013
Ledcor 2012 - 2013
Baysidesollution 2010 - 2013
AT&T Mobility 2008 - 2010
Covad Communications 2008 - 2008
GNI 2007 - 2008
North Star 2006 - 2007
Skills
Telecommunications, Wireless, GSM, VoIP, 3G, Telephony, UMTS, LTE, Call Centers, Fiber Optics, Transmission, CDMA, MPLS, 2G, Broadband, Computer Network..., Data Center, SDH, Ethernet, Engineering, Leadership, Troubleshooting, Team Building, Networking
Education
San Jose City College
Walmart October 2010 - Present
Merced Adult School May 2010 - October 2010
AT&T Mobility February 2003 - January 2008
Atwater Elementary School District August 2000 - May 2003
Skills
Customer Service, Retail Sales, Cash Register, Store Operations, Loss Prevention, Visual Merchandising, Store Management, Planograms, Shrinkage, Merchandising, Associate Development, Retail, Data Entry, Microsoft Excel, PowerPoint, Microsoft Word, Typing, Sales, Management, Customer Satisfaction
Education
San Joaquin Valley College-Modesto 2012 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Merced Adult College 2009 — 2010
Certificate, Computer and Office Technology
Immanuel High School 1995 — 1997
Diploma, General Education
AT&T Mobility August 2013 - Present
AT&T Mobility February 2010 - February 2013
Volt Technical Resources September 2008 - February 2013
AT&T Mobility September 2008 - February 2010
Yahoo! April 2006 - March 2008
TEKsystems November 2005 - April 2006
ACS Inc. June 2005 - November 2005
Self Employed - CATT Technology, LLC June 2001 - March 2005
Electric Lightwave January 1997 - April 2001
Skills
MS Office Suite, Dreamweaver, Adobe Acrobat, ATG Dynamo, Web Development, HTML, Web Services, Microsoft Office, Online Advertising, Technical Support, Web Design, Mobile Devices, Oracle, CSS, Networking, Software Documentation, PHP
Education
National Education Center 1987 — 1989
AST, Electronic Engineering Technology
Santa Ana College 1985 — 1987
NA, General Education
Hilton San Francisco Financial District January 2015 - Present
da Vinci Villa October 2014 - January 2015
da Vinci Villa February 2012 - October 2014
da Vinci Villa July 2011 - February 2012
St.Francis Yacht Club April 2010 - August 2011
Walt Disney World September 2010 - January 2011
Hotel Nikko San Francisco July 2010 - August 2010
SiteScan Inc. at Morrison Foerster LLP December 2007 - April 2010
Lush Life Nail Bar August 2008 - March 2010
AT&T Mobility January 2007 - December 2007
Skills
Delphi, Hotels, Teamwork, Team Leadership, English, Hospitality, Event Planning, Event Management, Customer Service, Front Office, Food & Beverage, PowerPoint, Social Media, Hospitality Management, Microsoft Office, Microsoft Word, Microsoft Excel, Hospitality Industry, Process Scheduler, Sales, Training, Leadership, Revenue Analysis, Customer Satisfaction, Employee Relations, Spanish, Property Management..., Tourism, Marketing, Resorts, Social Media Marketing, Food, Social Networking, Outlook, Corporate Events, Management, Team Building, Opera, Human Resources, Public Relations, Budgets, Time Management, Hotel Management, Hiring, Catering, Contract Negotiation, Data Entry, Inventory Management, Rooms Division, Restaurants
Education
San Francisco State University
Bachelor of Science, Hospitality and Tourism Management
CPOA Global, Inc. February 2015 - Present
AT&T January 2014 - January 2015
AT&T January 2010 - December 2013
AT&T Mobility June 2007 - January 2010
AT&T Mobility September 2004 - June 2007
SCEA August 2002 - September 2004
Skills
Telecommunications, Direct Sales, Account Management, Mobile Devices, Wireless, Solution Selling, Project Management, Selling, Sales Management, IP, Salesforce.com, Customer Retention, VoIP, Customer Satisfaction, Managed Services, Sales Operations, Cold Calling, Sales Process, Strategic Partnerships, Unified Communications, Entrepreneurship, Sales, Leadership, SaaS, Call Centers, Management, Customer Service, Microsoft Office, Team Leadership, Cloud Computing, Strategy, Business Development, CRM, Customer Experience, Networking, Marketing
Education
San Francisco State University 2013 — 2015
Business Administration - Sales and Marketing
Skyline College 2007 — 2013
Associate of Science (AS), Business Administration
Umpqua Bank November 2014 - Present
AT&T Mobility April 2009 - November 2014
Skills
Sales, Customer Service, Microsoft Excel, Wireless, PowerPoint, Microsoft Word, Direct Sales, Customer Experience, Mobile Devices, Mobile Technology
Education
San Jose State University 2002 — 2008
bachelors of science, Administration of Justice Studies
AT&T 2011 - Present
Self Employed August 1999 - August 2011
AT&T Mobility August 2008 - 2010
AT&T Wireless November 2007 - August 2008
T-Mobile March 2005 - October 2007
Skills
B2B, Selling, Telecommunications, Wireless, CRM, Sales, Customer Service, Direct Sales, Solution Selling, Marketing, SEO, Managed Services, Account Management, VoIP, Mobile Devices, Strategy, Management
Education
San Jose State University 2014 — 2018
Business
San Jose State University 1999 — 2010
Pathways to American Indian and Alaska Native Wellness (PAAW) May 2015 - Present
AT&T Mobility August 2012 - Present
Stanford Prevention Research Center October 2014 - May 2015
Starbucks January 2006 - August 2012
Skills
Team Leadership, Call Centers, Social Media, Direct Sales, Sales Management, Team Building, Social Networking, Management, Training
Education
San Francisco State University 2015 — 2017
Bachelor’s Degree, Dietetics/Dietitian
San Francisco State University 2005 — 2009
Bachelor of Arts (BA), Radio and Television Broadcasting Technology/Technician
AT&T Mobility February 2009 - Present
Solano Hispanic Chamber of Commerce July 2011 - July 2012
DB&H Communications August 2009 - May 2010
Skills
Photoshop, Social Media, Social Media Marketing, Media Relations, Press Releases, Microsoft Office, Public Relations, Event Planning, Facebook
Education
San Jose State University 2008 — 2010
B.S., public relations
Solano Community College 2006 — 2008
A.A., Liberal Arts
AT&T August 2015 - Present
AT&T Mobility February 2014 - Present
AT&T October 2010 - February 2014
Macy's January 2003 - January 2010
Skills
Wireless, Telecommunications, Direct Sales, Mobile Devices, Cellular Communications, Solution Selling, Customer Experience, Sales Process, Sales, Mobile Technology, LTE, Quotas, 4G, M2M, GSM, Retail Sales, Customer Service, Team Leadership, Team Building, Managed Services, Customer Retention, Sales Operations, Customer Satisfaction, Management, Sales Management, Networking, Troubleshooting, Leadership, Retail, Microsoft Office, Time Management, Strategic Planning, Training
Education
Santa Fe College 2003 — 2004
Associate of Arts and Sciences (A.A.S.), Chemical Engineering
Palo Alto Family YMCA February 2015 - Present
Benetech March 2013 - Present
EWAS Korea February 2010 - July 2011
AT&T Mobility September 2008 - October 2009
Central Kitsap School District June 2002 - September 2002
Skills
Natural Language..., Computational..., Linguistics, Teaching English as a..., Python, Spanish, NLTK, Text Mining, Microsoft Office, Data Quality Control, Oracle Applications, Data Mining
Education
San Jose State University 2011 — 2012
Certificate in Computational Linguistics, 3.8
University of Washington 2003 — 2009
Bachelor of Arts, Linguistics
Gillman Automotive Group October 2014 - Present
Ashley Silva Photography June 2013 - Present
Venice Engineering & Consulting February 2014 - August 2014
The Methodist Hospital System August 2012 - February 2014
AT&T Mobility June 2010 - July 2012
Best Buy June 2009 - May 2010
The Home Depot August 2008 - April 2009
Galena Park ISD September 2007 - May 2008
Pappas Restaurants, Inc. July 2005 - April 2006
East Harris County Youth Program June 2004 - July 2005
Skills
Customer Service, Sales, Photography, Automotive Photography, Healthcare Information..., Hospitals, Event Photography, Hospital Information..., Scheduling Tools, Healthcare, Appointment Scheduling, Solid computer skills, Phone Skills, Loss Prevention, Planograms, Cashiering, Merchandising, Cash Register, Retail, Customer Satisfaction, Visual Merchandising, Call Centers, Inventory Management, Inventory Control, Customer Experience, Retail Sales, Distribution Center..., Phone Etiquette, Process Scheduler, Filing, Clerical Skills, Schedules, Outlook, Cash Handling Experience, Teamwork, Multi-line Phone, Medical Records, Customer Retention, Data Entry, Inventory, Telephone Skills
Education
San Jacinto College 2006 — 2010
North Shore High School 2002 — 2006
High School Diploma, 3.936
Virtual Instruments September 2014 - Present
Druva October 2013 - September 2014
Cbeyond May 2013 - October 2013
SanDisk May 2012 - January 2013
Xteranet, Inc. May 2007 - May 2012
AT&T Mobility February 2009 - August 2009
24 Hour Fitness January 2008 - November 2008
Skills
Lead Generation, Strategic Partnerships, Marketing, Sales, Sales Operations, Business Development, Enterprise Software, Leadership, Social Media, Marketing Communications, Social Media Marketing, Trade Shows, Competitive Analysis, Public Speaking, Cloud Computing, Public Relations, Management, Training, Integrated Marketing, Blogging, Field Marketing, Product Marketing, Selling, Sales Process, SEO, Sales Management, Business Strategy, CRM, Customer Satisfaction, Event Management, Social Networking, Fluent in American Sign...
Education
San Jose State University
Bachelor of Science, Public Relations; Minor in Business Marketing
Leland High School
High School Diploma, General Education
Chamber of Commerce Mountain View August 2011 - Present
Nordstrom June 2010 - July 2011
SF Human Rights Commission May 2009 - July 2009
AT&T Mobility June 2004 - March 2009
Skills
Business Networking, Non-profits, Public Speaking, Customer Service, Public Relations, Sales, Team Building, Direct Sales, New Business Development, Brand Awareness, Nonprofits, Customer Satisfaction, Start-ups, Entrepreneurship, Event Planning, Social Media, Community Outreach, Leadership Development, Project Planning, Leadership, Management, Fundraising, Small Business, Event Management, Social Media Marketing, Marketing, Marketing Communications, Strategic Planning, Marketing Strategy, Competitive Analysis, Coaching, Strategic Partnerships, Team Leadership, Social Networking, Budgets, Volunteer Management, Salesforce.com, Community Development, Online Marketing, Sales Management, Training
Education
San Francisco State University
Bachelor of Arts, Political Science
GoDaddy November 2013 - Present
AT&T Mobility July 2012 - October 2013
AT&T Mobility May 2007 - July 2012
Cingular Wireless - The NEW AT&T March 2006 - May 2007
Amazon.com February 1999 - March 2006
Computers for Marketing 1999 - 2000
Geoworks 1998 - 1999
Skills
E-commerce, Online Advertising, Product Management, Analytics, Product Marketing, Multi-channel Marketing, Web Analytics, Mobile Devices, Mobile Marketing, SEM, Strategic Partnerships, Digital Marketing, Go-to-market Strategy, Email Marketing, Cross-functional Team..., Customer Acquisition, Competitive Analysis, Demand Generation, Lead Generation, Consumer Marketing, SEO, Customer Experience, Leadership, Management, Marketing
Education
Santa Clara University 1985 — 1989
BSC, Marketing
Marquette University High School
AT&T Mobility September 2007 - Present
AT&T September 2007 - September 2008
AT&T May 2004 - September 2007
AT&T February 2003 - May 2004
Skills
Mobile Devices, Telecommunications, Wireless, Solution Selling, Managed Services, Strategic Partnerships, Direct Sales, Product Management, Mobile Technology, Unified Communications, Account Management, Channel Partners, Salesforce.com, SaaS, Customer Experience, Call Centers, Customer Satisfaction, Leadership, Customer Retention, Vendor Management, Team Leadership, Management, Process Improvement, Customer Service
Education
San Francisco State University 1982 — 1987
Bachelor's Degree, Broadcast Communication Arts, 3.5
Lincoln High School 1978 — 1982
High School
KPMG US July 2014 - Present
Rothstein Kass November 2010 - July 2014
AT&T Mobility December 2005 - August 2010
Skills
Audit, Registered Investment..., Hedge Funds, Financial Accounting, Public Speaking, Accounting, Financial Reporting, GAAP, CPA, Internal Controls, Account Reconciliation, Financial Analysis, Financial Statements, Hedge Accounting, Fund Of Funds, Private Equity, Venture Capital, Auditing, Valuation, SEC filings
Education
San Francisco State University 2005 — 2010
Bachelor's degree, Accounting
San Francisco State University, College of Business 2005 — 2010
BS, Accounting
LEWIS PR November 2014 - Present
LEWIS PR March 2014 - November 2014
AT&T Mobility June 2007 - March 2014
Pinchit August 2012 - August 2013
Design Boulevard Magazine December 2012 - May 2013
Skills
Multi Tasking, Social Media, Event Management, Creative Writing, Customer Engagement, Presentations, Public Relations, Management, Social Media Marketing, Social Networking, Facebook, Customer Service, Sales, Time Management, Account Management, Blogging, Leadership, Microsoft Office, Press Releases
Education
San Francisco State University 2006 — 2011
Bachelor of Arts and Humanities, Communication Studies
Notre Dame
The Primary School August 2015 - Present
Renaissance Entrepreneurship Center March 2014 - August 2015
The Legal Aid Society of San Mateo County March 2014 - February 2015
Nuestra Casa 2013 - January 2015
Peninsula Conflict Resolution Center October 2010 - January 2014
AT&T Mobility September 2007 - September 2010
Chicano Latino Youth Leadership Project 2002 - 2007
Youth United for Community Action 2001 - 2003
Skills
Workshop Facilitation, Leadership Development, Conflict Resolution, Nonprofits, Community Outreach, Public Speaking, Program Development, Volunteer Management, Training, Coaching, Fundraising, Personal Development, Organizational..., Conflict Management, Youth Development, Community Engagement, Retreats, Event Planning, Spanish, Leadership, Curriculum Design, Staff Development, Community Development, Social Services, Community Organizing, Policy
Education
San Francisco State University 2003 — 2008
Bachelor of Arts (B.A.), Raza Studies & Sociology
Carlmont High School 1999 — 2003
High School Diploma
College Track 1999 — 2003
Ooyala August 2015 - Present
AT&T Mobility August 2009 - August 2015
GNC June 2006 - August 2009
Laurie Klein Chiropractic June 2007 - June 2008
Skills
Customer Retention, Mobile Devices, Wireless, Direct Sales, Telecommunications, Emerging Trends, Visual Arts, Training, Customer Service, Sales, Time Management, Customer Experience, Troubleshooting, Teamwork, Customer Satisfaction, Leadership, Sales Management, Account Management, Microsoft Office, Microsoft Excel, PowerPoint, Team Leadership
Education
San Jose State University 2006 — 2013
Bachelors of Science, Business Administration and Management
San Jose State University 2006 — 2013
Bachelor's degree, Business Administration and Management, General
Ciena 2013 - Present
Huawei February 2011 - September 2012
Dell 2010 - 2011
AT&T Mobility 2009 - 2010
Juniper Networks October 2007 - April 2009
Cisco Systems Inc November 1998 - October 2007
Sun Microsystems March 1998 - November 1998
Skills
Product Marketing, Network Design, Professional Services, Cisco, Routers, Juniper, Switches, System Testing, FCoE, Multicast, IPTV, OSPF, BGP, ISIS, Cisco Nexus, Spanning Tree, UCS, VMWare, Virtualization, Network Security, QoS, TCL-TK, WAAS, LTE, UMTS, Wireless Networking, Cisco Technologies, Storage Area Networks, vmware esx, IPv6, TCP/IP, WAN, EIGRP, Data Center, VPN, IPSec, VLAN, Load Balancing, Wireless, Switching, STP, SNMP, ASA, Cloud Computing, Routing, MPLS, IP, MPLS VPN, Telecommunications, Security
Education
Santa Clara University - Leavey School of Business 2006 — 2010
MBA, marketing Management
South China University of Technology 2006 — 2010
BS, Electrical Engineering
Stanford University 2005 — 2005
Non-degree option Management Sc. and Engineering
University of California, Berkeley 1999 — 2000
None degree, Networking and Telecommuniations
The University of Texas at El Paso
MS, computer engineering
AT&T Mobility March 2012 - Present
Skills
Project Management, Wireless, Program Management, Analysis, Leadership, Marketing, Cross-functional Team..., Microsoft Office, PowerPoint, Risk Management, Telecommunications, Networking, Testing, Data Analysis
Education
Santa Clara University 2007 — 2010
Bachelor of Science in Commerce
The Overlake School 1998 — 2006
Foundation for International Education
Comcast Cable September 2015 - Present
SquareTrade January 2015 - September 2015
AT&T June 2014 - January 2015
AT&T Mobility May 2013 - June 2014
AT&T Mobility August 2011 - May 2013
AT&T Mobility October 2009 - August 2011
AT&T Mobility November 2007 - October 2009
Skills
Sales Operations, Account Management, Direct Sales, Wireless, Telecommunications, Sales Management, Sales, Customer Education, Customer Retention, Management, Training, Project Management, Leadership, Retail, Mobile Devices, Solution Selling, Strategy, Sales Process, B2B, Coaching, Product Marketing
Education
San Francisco State University 2000 — 2003
Bachelor's degree, Broadcasting and Electronic Communication Arts
Longhorn Steakhouse May 2013 - Present
Martin & MacArthur 2011 - 2013
Captain Andy's Inc. February 2010 - September 2011
AT&T Mobility 2008 - 2009
Skills
Retail, Sales, Store Management, Customer Satisfaction, Customer Service, Training, Management, Customer Experience, Inventory Management, Team Leadership, Hiring, P, Retail Sales
Education
Santa Barbara City College
Milestone Technologies, Inc. June 2005 - Present
SanDisk October 2011 - April 2015
AMD 2010 - 2011
AT&T Mobility June 2004 - November 2007
Skills
Hardware, Servers, Active Directory, Software Installation, System Deployment, Troubleshooting, Computer Hardware, Windows 7, Operating Systems, XP, Data Center, Windows Server, Virtualization, Technical Support, Help Desk Support, Blackberry Enterprise..., Wireless Networking, Microsoft Exchange, Printers, Windows, Wireless, Laptops, VPN
Education
San Francisco State University 2006 — 2010
Associate's degree, Business Administration and Management, General
Lumber Liquidators March 2012 - Present
T-Mobile February 2011 - April 2012
State Farm Insurance October 2008 - January 2009
AT&T Mobility August 2006 - October 2008
AutoUSA February 2005 - March 2006
Beneficial Financial Group February 2003 - October 2004
Skills
Sales, Training, Sales Management, Marketing, Management, Recruiting, Customer Service, Online Advertising, Time Management, Retail, Telecommunications, Blogging, Human Resources, Insurance, Microsoft Excel, Real Estate, Loans
Education
San Jacinto College 2011 — 2012
High School Diploma 1992 — 1996
AT&T November 2012 - Present
AT&T Mobility October 2011 - Present
AT&T Mobility November 2010 - October 2011
Alltel November 2005 - November 2010
Skills
Telecommunications, Call Center, Customer Satisfaction, Wireless, Sales, Customer Service, Customer Retention, Account Management, Inventory Management, Customer Experience, Direct Sales, Sales Operations, Salesforce.com, Vendor Management, VoIP, Cold Calling, Sales Management, Process Improvement, Troubleshooting, Retail
Education
San Juan College
SideMark September 2013 - February 2014
AT&T Mobility May 2013 - September 2013
Tiffany & Co. November 2012 - December 2012
Round Table Pizza October 2006 - October 2012
Ross Stores June 2011 - August 2011
Zenergo Inc November 2009 - August 2011
Fry's Electronics October 2004 - July 2005
Skills
Marketing, Management, Sales, Customer Service, Time Management, Retail, Ability to work in a..., High level attention to..., Facebook, PowerPoint, Inventory Management, Microsoft Office, Microsoft Excel, Experienced in both..., Social Networking, Event Planning, Merchandising, Interior Design, Market Research, Customer Satisfaction, Training
Education
San Jose State University 2009 — 2012
B.S. Degree, Marketing
San Jose State University 2009 — 2012
Bachelor of Science (B.S.) Business Adminstration (Marketing), Marketing
County of El Dorado January 2015 - Present
State Farm Agent May 2014 - January 2015
U.S. Cellular August 2011 - May 2014
AT&T Mobility April 2010 - June 2011
Comcast April 2009 - February 2010
Verizon Wireless March 2005 - March 2009
InterContinental Hotels Group December 2000 - June 2004
Skills
Customer Retention, Wireless, Customer Satisfaction, Telecommunications, Direct Sales, Cellular Communications, Customer Experience, Customer Service, Mobile Technology, Quotas, Retail, Retail Sales, Sales Process, Mobile Devices, 4G, Solution Selling, CDMA, Sales, Salesforce.com, Team Leadership, Customer Engagement, Wireless Networking, Team Building, Inventory Management, Inventory Control, Teamwork, EVDO, Sales Presentations, Outlook, Mobile Communications, Social Media Marketing, Fleet Management, Store Management, Training, Merchandising, Coaching, Strategy, Visual Merchandising, Handsets, TCP/IP, Carriers, Broadband, Smartphones, Leadership Development, LTE, Blackberry, Quota Achievement, Exceeding Quotas, Networking, Customer Acquisition
Education
San Jose State University 1997 — 1999
Calaveras High School 1993 — 1997
High School Diploma, General Studies
Edlen Electrical Exhibition Services March 2015 - Present
Presidio Foods Catering a Bon Appetite Company December 2014 - March 2015
Compass Group May 2013 - November 2014
Microsoft May 2013 - November 2014
Rebecca Jean Catering September 2012 - May 2013
JPMorgan Chase July 2012 - May 2013
Personal Assistant March 2012 - August 2012
At&t mobility October 2011 - July 2012
AT&T wireless November 2008 - October 2011
Bank of America August 2005 - November 2008
Skills
Customer Service, Microsoft Office, Hospitality, Hospitality Industry, Sales, Outlook, Data Entry, PowerPoint, Event Planning, Event Management, Front Office, Leadership, Salesforce.com, Management, Time Management, Project Planning, Social Media Marketing
Education
San Francisco State University 2007 — 2011
BS Business Administration, Hospitality Administration/Management Emphasis in Convention/Conference/Event Management
Influence Health June 2015 - Present
Loscavio Media February 2004 - Present
MedTech Exchange, Inc. April 2014 - June 2015
AT&T Mobility March 2012 - May 2014
Xaviant September 2008 - March 2012
AT&T 2006 - September 2008
Realtime Gaming September 2005 - September 2008
BellSouth May 2004 - September 2005
Skatepile.com January 1999 - January 2004
World Bar October 1995 - July 2003
Skills
User Interface Design, User Experience, Web Design, After Effects, Web Development, Illustrator, JavaScript, Graphic Design, Motion Graphics, XML, jQuery, Sound Forge, Interaction Design, Photoshop, HTML, Flex, Flash Animation, User Experience Design, Web Applications, Premiere, Information Architecture, IIS, RIA, FMOD, Web Layout, Flex Builder, Cubase, Python, HTML5, Homesite, Sound Design, Sound Editing, jQuery UI, Web Interface Design, Responsive Web Design, Cinema 4D, DHTML, Field Recording, Live Recording, Vector Illustration, Video Graphics, Flash Games, Website Development, Wire Framing, Logo Design, Interactive Web, Wwise, Game Audio, Persona, Human Computer...
Education
Atlanta College of Art - BFA 1994 — 2000
BFA, Electronic Arts / Motion Graphics and Compositing
San Jose State University 2013 — 2013
4 Credits, Computer Science, 96.1%
Chattahoochee High School 1990 — 1994
High School Diploma, Advanced Placement Art and Design
AT&T Mobility March 1999 - Present
Skills
Teaching, ADDIE, Wireless, Training, E-Learning, Instructional Design
Education
San Francisco State University 1976 — 1978
Master of Arts (M.A.) Education, Instructional Design
Premier Investments, LLC March 2009 - Present
AT&T Mobility October 2006 - Present
Mobile Systems Wireless October 2004 - June 2006
Education
San Francisco State University, College of Business
Intermedia 2015 - Present
AT&T Mobility 2013 - 2015
ViVu Inc 2011 - 2012
Connexed Technologies Inc. 2007 - 2010
ROAM California LLC September 2001 - 2007
Atomz 1999 - 2001
Packeteer 1996 - 1999
Apple 1991 - 1996
Skills
Enterprise Software, SaaS, Cloud Computing, Start-ups, Mobile Devices, Business Development, Strategic Partnerships, Direct Sales, Sales Management, Salesforce.com, Product Marketing, Entrepreneurship, Business Intelligence, Professional Services, CRM, Enterprise Architecture, Selling, New Business Development, Wireless, Management, Mobile Marketing, Demand Generation, Consulting, Software Development, Cloud Applications
Education
Stanford University Graduate School of Business
Finance
San Jose State University
BS, Finance
AT&T Mobility March 2014 - Present
AT&T Mobility March 2008 - February 2014
Manage Mobility 2007 - 2008
Sprint Nextel 2004 - 2007
Sprint 2003 - 2004
Sprint 2002 - 2003
Sprint - Indirect Sales Channel 2000 - 2003
Skills
Lead Generation, Direct Marketing, Field Marketing, B2B, Strategic Alliances, Cross-functional Team..., Management, Marketing, Mobile Marketing, Sales Operations, Product Marketing, Wireless, Strategy, Mobile Devices, Telecommunications, Strategic Partnerships
Education
San Francisco State University 1984 — 1988
Bachelors, Economics
AT&T Mobility January 2013 - Present
AT&T Mobility December 2009 - December 2012
HL2 April 2008 - November 2009
Worktank October 2006 - April 2008
Screenlife, LLC. 2004 - 2006
Digital Farm 1996 - 2004
Fox Sports Net 1992 - 1996
Skills
Integrated Marketing, Digital Media, CRM, Content Strategy, Budgets, Creative Direction, Leadership, Video Production, Motion Graphics, Project Management, Social Media, Advertising, Digital Marketing, Online Advertising, Video
Education
Santa Clara University 1988 — 1992
BS, Marketing/Communications
Seattle Prep
Seattle Prep
Seattle Prep
AT&T April 2008 - Present
AT&T Mobility April 2006 - Present
AT&T Mobility December 2000 - April 2006
AT&T/Bellsouth Mobility December 1995 - December 2000
Tandy Corporation September 1988 - April 1994
Skills
Account Management, Wireless, Mobile Devices, Product Management, Solution Selling, Telecommunications, Problem Resolver, Leadership, Sales Operations, IP, Channel, Customer Experience, VoIP, Direct Sales, Project Management, Broadband, Forecasting, Program Management, Unified Communications, Sales, Managed Services, Mobile Technology, Cross-functional Team..., Project Planning, E-commerce, Channel Partners, Marketing, Mobile Communications, B2B, M2M, Sales Process, Go-to-market Strategy, Call Centers
Education
University of Florida 1983 — 1986
Bachelor's Degree, Mechanical and Aerospace Engineering
Santa Fe Community College 1981 — 1983
Pre-Engineering, Mathematics and Physics - Hughes Problem Solving Techniques
AT&T May 2013 - Present
AT&T Mobility 2005 - May 2013
AT&T Wireless 2004 - 2005
FedEx Express 2001 - 2004
Skills
Wireless, Mobile Devices, Retail, Store Management, Sales, Customer Service, Inventory Management, Customer Retention, Customer Experience, Direct Sales, Telecommunications, Sales Process, Team Leadership, Retail Sales, Mobile Technology, Merchandising, Recruiting, Inventory Control, Visual Merchandising, Cellular Communications, GSM, POS, Quotas, Analysis, Vendor Management, Managed Services, Solution Selling, Coaching, Sales Operations, Account Management, Sales Management, Customer Satisfaction, Management, Call Centers
Education
San Jose State University 1999 — 2002
Porky's SJ April 2012 - Present
ATT Mobility November 2004 - March 2011
Banana Republic 2000 - 2005
Skills
Wireless, Customer Service, Cold Calling, Customer Satisfaction, Direct Sales, Sales, Customer Experience, Sales Management, Telecommunications, Sales Process, New Business Development, Product Marketing, Outlook, Microsoft Excel, Retail, Inventory Management, Product Management, Microsoft Office, Leadership, Training, Pricing, Social Networking, Social Media, Merchandising, Event Planning, Troubleshooting, Account Management, Data Entry, Sales Operations, Team Leadership, Management, B2B, Team Building, Marketing Strategy, Social Media Marketing, Mobile Devices, Time Management, Coaching, Event Management, Marketing, Recruiting, Small Business
Education
San Jose State University 1998 — 2005
AT&T Mobility 2008 - Present
ATT 2003 - 2011
AT&T April 2003 - June 2008
Skills
Selling, Telecommunications, Mobile Devices, Managed Services, Wireless, LTE, Solution Selling, Direct Sales, Sales, Lead Generation, Mobile Technology, Unified Communications, Sales Management, Mobile Internet, B2B, Account Management, Strategic Partnerships, M2M, SaaS, VoIP, Mobile Applications, Cross-functional Team..., Sales Operations
Education
San Jose State University
AT&T Mobility January 2011 - Present
Surewest Communications October 2007 - April 2011
SureWest Wireless October 2001 - August 2006
ATT Wireless/CellularOne November 1996 - October 2001
Nortel Networks previously called Bay Networks November 1994 - November 1995
Amdahl Corp/Fujitsu June 1989 - October 1995
IBM - San Jose Hard Disk Division May 1988 - July 1989
Skills
Telecommunications, Network Engineering, Wireless, Computer Network..., Cisco Technologies, System Deployment, Hardware, IP, Microsoft Exchange, Network Administration, Networking, Servers, Software Installation, Switches, Technical Support, Testing, Troubleshooting, Unix, VPN, VoIP, WAN, Wireless Networking, DSL
Education
San Jose State University 1989 — 2004
University of California, Santa Cruz 1994 — 1995
UCSC Extensions - Network/LAN Technology
AT&T Mobility January 2000 - Present
Cellular One June 1997 - January 2000
Cellular One June 1995 - June 1997
Cellular One May 1994 - June 1995
Skills
Perl, MySQL, PHP, Web Applications, Troubleshooting, XML, HTML, Apache, Linux, JavaScript, Telecommunications, Unix, Wireless, Switches, IP
Education
San Jose State University 1990 — 1994
AT&T June 2013 - Present
AT&T 2008 - June 2013
AT&T Mobility January 2007 - August 2008
Cingular Wireless September 2003 - January 2007
GMO/Hill Holliday 1999 - 2003
Creative Media 1999 - 1999
McCann-Erickson 1997 - 1999
Ketchum Advertising 1995 - 1997
Ketchum Advertising 1994 - 1995
US Department of Health and Human Services 1994 - 1994
Skills
Media Planning, Digital Media, Mobile Marketing, Integrated Marketing, Mobile Advertising, Media Buying, Digital Marketing, Online Advertising, Digital Strategy, Interactive Marketing, Mobile Devices, Advertising, Television, Entertainment, B2B
Education
Santa Clara University 1989 — 1993
Bachelor of Science (B.S.), Sociology, Minor in Politcal Science
Samsung Electronics America June 2015 - Present
AT&T February 2013 - June 2015
AT&T Mobility 2006 - February 2013
Nextel 2004 - 2005
Skills
Wireless Solutions, Mobility Solutions, Mobile Device Management, Enterprise Mobility, Solution Selling, Wireless, Solutions Marketing, Cellular Communications, Customer Retention, Direct Sales, Leadership, M2M, Managed Services, Mobile Devices, Mobile Technology, Recruiting, Sales, Sales Management, Sales Operations, Telecommunications, Unified Communications, Strategic Partnerships
Education
San Jose State University 2002 — 2011
Political Science, International Politics
San Jose State University
Bachelor's degree, Political Science and Government
AT&T January 2015 - Present
AT&T August 2011 - December 2014
AT&T June 2009 - August 2011
AT&T Mobility / Cingular Wireless April 2005 - June 2009
AT&T Mobility February 2001 - April 2005
AT&T Mobility 1999 - 2001
Telecommunications Industry Committee Experience *2001-2011* January 1998 - February 1998
Skills
Telecommunications, Wireless, Network Provisioning, Project Management, Strategic Planning, Regulatory Affairs, Management, VoIP, Vendor Management, GSM, Mobile Devices, Program Management, Integration
Education
San Francisco State University
AT&T Content ManagerAT&T Services, Inc.1997 - Present
AT&T Mobility 1997 - Present
Lockheed Martin Information Technology 1992 - 1995
Skills
SDLC, SQL, Requirements Analysis, Telecommunications, Agile Methodologies, Business Analysis, Integration, Testing, Cross-functional Team..., Product Management, Software Project...
Education
San Francisco State University, College of Business
AT&T September 2011 - Present
AT&T Mobility May 2008 - October 2011
Wamu Capital Corp. November 2005 - January 2008
WAMU 2002 - 2005
Microsoft September 2001 - September 2002
Education
Seattle University 1998 — 2001
MBA, Finance
Seattle University School of Law 1997 — 2001
JD
Santa Clara University 1993 — 1997
BS, Poli Sci
AT&T Mobility March 2010 - Present
Cingular 2000 - 2009
SNET Wireless 1995 - 2000
Skills
Wireless, Telecommunications, Management, VoIP, LTE, Vendor Management, IP, Training, Managed Services, Cellular Communications, GSM
Education
Strayer University 2014 — 2017
Information Technology, Cybersecurity, 4.0
San Jacinto College
Yeah! Rentals October 2014 - Present
Best Buy June 2014 - January 2015
AT&T Mobility November 2011 - July 2014
Kona Bar January 2013 - January 2014
Brothers From Another Mother (BFAM) January 2001 - March 2013
Sunrise Senior Living June 2011 - October 2011
Unique Dezign & Impressions September 2009 - February 2010
Unique Dezign & Impressions September 2009 - October 2009
YES for Chess October 2008 - April 2009
Green Oak Developmental Center September 2002 - September 2008
Skills
Concept Development, Product Design, Industrial Design, Sketching, Photoshop, Illustrator, Sales, Fashion, Customer Service, Direct Sales, Program Management, Management, Recruiting, Training, Marketing
Education
San Jose State University 2015 — 2017
Bachelor of Arts (B.A.), Design Studies With Emphasis in Industrial Design
AT&T Mobility March 2010 - Present
Education
San Francisco State University
AT&T Connected Communities February 2013 - Present
AT&T Mobility March 2005 - February 2013
AT&T Wireless/Cingular February 2003 - March 2005
Star Cellular August 1987 - August 2002
Skills
Telecommunications, Wireless, Cellular Communications, Customer Satisfaction, Retail, Direct Sales, Sales, Customer Retention, Sales Process, Management, Sales Operations, Customer Experience, Solution Selling, Mobile Devices, Cold Calling, Account Management
Education
University of Phoenix 2001 — 2003
MBA, Business Administration /Mgmt
San Francisco State University 1976 — 1981
Bachelor of Science- BS, Business Adminstration- Mgmt
Perkville April 2015 - Present
Granicus, Inc. June 2014 - April 2015
CallidusCloud November 2012 - June 2014
AT&T Mobility June 2007 - November 2012
Skills
Sales Operations, Sales, Leadership, Customer Service, Account Management, Sales Management, Business Development, Marketing, Customer Satisfaction, Management, SaaS, Retail, Selling, Telecommunications, Microsoft Office, Microsoft Excel, Training, Merchandising, Strategy, Mobile Devices, Employee Training, Product Development, Cloud Computing, Direct Sales, Wireless, Solution Selling, Email Marketing, Email Campaigning
Education
San Francisco State University 2012 — 2012
Physiology (B.S.), Physiology, General, Graduate
BitTitan February 2015 - Present
ServiceSource January 2014 - February 2015
Scout Analytics (Acquired by ServiceSource) April 2012 - January 2014
Scout Analytics March 2010 - April 2012
AT&T Mobility September 2009 - March 2010
BioPassword June 2008 - September 2008
Expeditors International July 2007 - September 2007
Skills
Agile Methodologies, SaaS, Testing, SQL, Quality Assurance, XML, Databases, Leadership, Cloud Computing, Integration, Software Development, Management, Enterprise Software, Java, Web Applications, Microsoft Office, SDLC, Troubleshooting, Product Marketing, Start-ups, Product Management, C, Security, Test Cases, JavaScript, System Deployment, Analytics, Microsoft Excel, Microsoft SQL Server, Powershell, Windows Azure, SQL Azure, Amazon Web Services..., Unix, Networking, Virtualization
Education
Santa Clara University 2005 — 2009
B.S., Computer Engineering
IES Barcelona 2007 — 2008
General Studies
Eastlake High School
AtHoc May 2014 - Present
Textainer July 2012 - May 2014
AT&T Mobility January 2007 - January 2010
Federal Home Loan Bank of San Francisco 1999 - 2007
Gymboree 1997 - 1999
Skills
Disaster Recovery
Education
San Jose State University 1992 — 1994
BS, Computer Science
AT&T Mobility September 2013 - Present
Intellectual Ventures May 2009 - March 2013
Microsoft January 2009 - May 2009
LWA January 2008 - December 2008
TeraCloud Corp. (now 21st Century Software) May 2005 - December 2007
Skills
Technical Writing, Copy Editing, Technical Training, Intellectual Property, White Papers, FrameMaker, Online Help, Single Sourcing, Patents, MadCap Flare, Structured Authoring, SnagIt, Technical Documentation, Online Help Development, XMetal, Release Notes, DITA, Manuals, Adobe Acrobat, Technical Communication, RoboHelp, Editing, Software Documentation, XML Spy, XML, XML Schema, API Development, SDK development, Android SDK, iOS development, Wikis, Content Management, Project Management, Program Management
Education
University of Houston-Downtown 1986 — 1990
Bachelor of Science, Professional Writing
San Jacinto College 1981 — 1983
Associate of Arts, English
Citigroup November 2006 - Present
Sutter Health 2004 - 2005
AT&T Mobility 1999 - 2003
PG&E 1996 - 1999
Skills
Applicant Tracking..., Onboarding, Recruiting, College Recruiting, Talent Acquisition, Internet Recruiting, Talent Management, Temporary Placement, Sourcing, Employee Relations, Leadership, Taleo, Technical Recruiting, Executive Search, Interviews
Education
San Jose State University
BS
AT&T Mobility June 2009 - Present
Home Depot October 2008 - January 2009
Coherent Inc. May 2006 - October 2006
Pacific Gas and Electric Company September 2003 - May 2006
KLA-Tencor September 2000 - October 2001
KLA-Tencor June 1999 - September 2000
Siemens Information and Communication Networks April 1998 - June 1999
Skills
Requirements Analysis, SDLC, Business Analysis, Oracle, Integration, Data Analysis, SQL (Oracle..., P/L SQL (Oracle..., C Programming, HTML, Oracle Financial, Oracle Financial..., Informatica, Business Objects, Cognos, OBIEE Analysis and..., OBIEE Building..., Hyperion Interactive..., Business Intelligence..., Teradata SQL, SQL Server, User Support, User Training, Issue Identification..., Dashboard Development
Education
Santa Clara University 1996 — 1998
Master of Business Administration (MBA), MIS and Finance
University of Mumbai
Master's degree, Business Administration and Management, General
University of Mumbai
Bachelor in Business, Accounting
AT&T Mobility 2008 - Present
AT&T January 1996 - Present
AT&T 1996 - 2009
PeopleSoft November 1998 - October 1999
Aerospace Technologies Group 1990 - 1995
Wells Fargo 1975 - 1984
Skills
Enterprise Architecture, Telecommunications, Wireless, Vendor Management, Agile Methodologies, Requirements Analysis, SOA, Cloud Computing, SDLC, Integration, Software Project...
Education
San Jose State University 1986 — 1989
BS, Computer Science
AT&T Mobility September 2011 - Present
AT&T January 2005 - August 2011
AT&T September 2000 - December 2004
SBC 1999 - 2001
AT&T 1997 - 1999
Skills
Salesforce.com, Channel, Cold Calling, Direct Sales, Field Marketing, Solution Selling, Product Marketing, Product Launch, Product Management, Sales Operations, Lead Generation, Customer Retention, Cross-functional Team..., Telecommunications
Education
San Francisco State University 1998 — 2001
MBA, Marketing
San Francisco State University, College of Business 1998 — 2001
MBA, Marketing
University of California, Davis 1991 — 1995
B.S., HUMAN DEVELOPMENT
Lowell High School 1987 — 1991
Blu-Telecommunications July 2013 - June 2014
Intuit August 2011 - June 2013
AT&T Mobility August 2007 - June 2009
Parrot Cellular November 2005 - August 2006
GameStop November 2002 - July 2005
Skills
Customer Service, Sales, Retail, Management, Customer Satisfaction, Sales Management, Leadership, Team Leadership, Microsoft Office, Team Building
Education
Santa Clara University 2014 — 2014
Certificate of Advanced Accounting Proficiency
The Chicago School of Professional Psychology 2010 — 2010
Certificate of Forensic Psychology, Forensic Psychology
San Jose State University 2004 — 2009
Bachelor of Science (B.S.); Concentration in Management, Business Administration and Management, General
Bellarmine College Preparatory 2000 — 2004
AT&T October 2013 - Present
AT&T November 2008 - October 2013
AT&T Mobility November 2004 - November 2008
AT&T Mobility December 2003 - November 2004
Skills
Telecommunications, Process Improvement, Forecasting, Customer Retention, Financial Reporting, Strategic Financial..., Customer Service, Customer Satisfaction, Wireless, Customer Experience
Education
San Jose State University
Bachelor's degree, Business with a concentration in finance
Santa Clara Vanguard October 2011 - Present
AT&T Mobility October 2009 - Present
GMR Marketing August 2009 - August 2009
M.E. Fox & Company April 2008 - June 2009
Palo Alto Egg August 1997 - August 2007
Skills
Sales Operations, Cold Calling, Sales, Sales Management, CRM, Customer Service, Customer Retention, Product Development, Microsoft Office, Retail, Negotiation, Social Media
Education
Masters Institute of Technology
San Jose City College
GoWireless, Inc. February 2013 - Present
AT&T Mobility August 2009 - February 2013
AT&T Mobility October 2007 - August 2009
Farmers Insurance District Office February 2006 - February 2007
SMI International, LLC August 2001 - June 2006
Skills
Customer Service, Retail, Telecommunications, Sales Support, AT&T, Audit, Inventory Management, Inventory Analysis, Auditing, Advertising, Automotive, Automobile, iPhone, Windows Mobile, Android, Sales Operations, Marketing, Finance, Purchase Orders, Vendor Relationships, Insurance, Direct Sales, Customer Satisfaction
Education
San Jose State University
B.S., Advertising
ATT Mobility April 2012 - Present
ATT Mobility November 2009 - April 2012
AT&T Mobility January 2006 - November 2009
Skills
Computer Network..., Wireless, Telecommunications, LTE, VoIP, Network Design, MPLS, Network Engineering, Cellular Communications, IP, Switches, 4G, Wireless Networking, Cisco Technologies, UMTS, Ethernet, GSM
Education
San Jose State University 2000 — 2005
Bachelor of Science (B.S.), Electrical and Electronics Engineering
DPS
AT&T May 2015 - Present
AT&T Mobility July 2009 - Present
Verizon Wireless July 2006 - December 2008
One-Stop Wireless January 2001 - July 2005
Skills
Wireless, Direct Sales, Telecommunications, Customer Retention, Sales Operations, Customer Experience, Quotas, Customer Satisfaction, Cold Calling, Solution Selling, Retail Sales, Sales Management, Account Management, Sales, Mobile Technology, Merchandising, Mobile Devices, Cellular Communications, Managed Services, Team Leadership, Training, Retail, 4G, LTE
Education
University of South Florida 2012 — 2014
Technical and Scientific Communication
Santa Fe Community College 2006 — 2008
Associate's degree, English
bebe stores March 2012 - August 2013
EXPRESS 2007 - 2008
AT&T Mobility 2005 - 2007
Skills
Airbrush, Photo Shoots, Makeup Artistry, Fashion, Forecasting, Retail, Finance, Financial Analysis, Financial Forecasting, Department Budgeting, Corporate Budgeting, Business Strategy, Accounting, Sales, Business Analysis, Data Analysis, Trend Forecasting, Budget Process, Beauty Industry, Market Analysis, Advertising, Cosmetics
Education
San Francisco State University
B.S., Business Administration
AT&T Mobility May 2010 - Present
Starbucks Coffee Company June 2007 - May 2010
Skills
Social Networking, Customer Service, Team Building, Time Management, Wireless, Telecommunications, Mobile Devices, Direct Sales, Customer Satisfaction, Customer Experience, Solution Selling, Cellular Communications, Mobile Technology, Sales Operations, VoIP, Sales, Customer Retention, Account Management, Sales Management, Team Leadership, Sales Process, Product Marketing, Wireless Networking
Education
San Joaquin Delta College 2006 — 2007
Electrical engineering
Mezzetti Law Offices, Professional Corporation March 2003 - Present
AT&T Mobility January 1993 - July 1999
Education
University of Phoenix 1999 — 2002
MBA, MBA - Marketing - Public Relations - Management
Nova Southeastern University 1996 — 1998
2 courses short of a Master's Degree in HR, Human Resources Development
San Jose State University 1984 — 1986
Bachelor of Science (BS), Administration of Justice. Minor in Business Management and Human Resources
AT&T Mobility February 2014 - Present
Yupana LLC June 2013 - January 2014
LegalForce RAPC Worldwide November 2012 - June 2013
NASA Ames Research Center July 2012 - September 2012
Skills
MapInfo, Atoll, LTE, RAN, Aerospace, Problem Solving, Data Analysis, SQL, Python, LabVIEW, C++, C#, .NET, Ericsson OSS, Critical Thinking, Solidworks, STK
Education
Santa Clara University 2015 — 2017
Master’s Degree, Management Information Systems, General
San Jose State University 2006 — 2012
Bachelor of Science (B.S.), Aerospace Engineering
Verizon Wireless April 2013 - Present
AT&T Mobility September 2011 - April 2013
T MOBILE January 2006 - September 2011
Skills
UMTS, Wireless, WCDMA, GSM, 3G, LTE, Telecommunications, 4G, GPRS, RF, Mobile Communications, System Deployment, Cellular Communications, 2G, CDMA, Integration, RAN, Wireless Networking, IP, Network Design
Education
San Francisco State University
BS, Business Administration, Concentration In Accounting
NVIDIA July 2015 - Present
Safeway November 2014 - June 2015
Safeway March 2014 - November 2014
Kimpton Hotels & Restaurants April 2013 - November 2013
Embassy Suites July 2012 - May 2013
Apple April 2011 - June 2012
AT&T Mobility November 2006 - April 2011
Dwight, Bentel & Hall August 2008 - December 2008
Skills
Advertising, Account Management, Sales, Marketing Communications, Employee Engagement, High Level Of Accuracy, Hiring Employees, High Level Of..., Payroll Administration, Tactfulness, Passionate about work, Diplomacy, Handle Confidential..., New Hire Orientations, Research Management, Sales Support, Direct Sales, Payroll, Sales Operations, Merchandising, Customer Service, Employee Benefits, Retail
Education
San Jose State University 2007 — 2011
Bachelor's degree, Advertising
AT&T Mobility August 2011 - Present
Best Buy September 2010 - May 2011
Magnolia Audio Video October 2007 - March 2009
Best Buy October 1999 - October 2007
Skills
Management, Sales, Sales Management, Merchandising, Store Management, Customer Service, Sales Trainings, fluent in Spanish, Sales Operations
Education
San Jose State University 2002 — 2006
Bachelor, Business Administration
Lowell Highschool 1994 — 1998
High School
AT&T Mobility June 2011 - Present
Skills
Microsoft Word, Legal Research, Microsoft Excel, Microsoft Office, PowerPoint, Windows
Education
San Jose State University 2007 — 2012
AT&T Mobility 2002 - Present
Serena Berthoud Real Estate September 1993 - Present
Skills
Wireless, Selling, Customer Service, Team Building, Marketing, Telecommunications, Negotiation
Education
Santa Fe College
University of Miami
AT&T Mobility August 2007 - Present
AT&T Mobility August 2007 - Present
Education
San Jose State University 1979 — 1982
Bachelor of Science (BS), Business Administration
San Jose State University 1978 — 1981
Bachelor of Business Administration (B.B.A.), Marketing
ODR Entertainment Inc. July 2005 - Present
Independent Contractor 2002 - Present
AT&T Mobility October 2009 - October 2010
Sprint Nextel November 2005 - April 2008
PeopleTV May 2003 - January 2004
Skills
PHP, MySQL, HTML, C++, Java, Perl, Computer Hardware, Unix, Linux, Mac OS X, Windows, Final Cut Pro, SSL Console, Photography, Photoshop, Graphic Design, Adobe Creative Suite, LiveType, Pro Tools, Flash Animation, Electronics, Studio Recording, Communication Skills, Sales Management, Sales, Customer Service, Customer Support
Education
University of Houston-Clear Lake 2010 — 2011
Computer Science
San Jacinto College 2004 — 2009
Audio Engineering
AT&T Mobility October 2002 - Present
Skills
Wireless, VoIP, Troubleshooting, Telecommunications, IP, Mobile Devices
Education
Sanford-Brown Institute-Tampa 2013 — 2015
Associate's degree, Graphic Design
Sanford-Brown Institute-Tampa 2013 — 2015
Associate's degree, Graphic Design
netPolarity, Inc. August 2014 - Present
Solix Technologies May 2013 - September 2013
T-Mobile February 2012 - January 2013
Sprint April 2009 - December 2011
AT&T Mobility August 2008 - March 2009
Nordstrom October 2005 - May 2008
Skills
Enterprise Software, Lead Generation, Salesforce.com, Training, Management, Leadership, Account Management, Sales, Recruiting, Customer Retention, Sales Management, Customer Service, Customer Satisfaction, Cold Calling, Direct Sales, Merchandising, New Business Development, Networking, Teamwork, Sales Process, Sales Operations, Solution Selling, Strategic Partnerships, Marketing, Telecommunications, Technical Recruiting, Contract Recruitment
Education
San Jose State University
Business Administration and Management
AT&T Mobility November 2012 - Present
AT&T September 2011 - September 2012
T-Mobile November 2010 - September 2011
Education
University of Houston-Victoria 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Jacinto College 2009 — 2012
Associate's degree, Business Administration and Management, General
AT&T Mobility July 2012 - Present
AT&T Mobility December 2005 - June 2012
Cingular Wireless November 2001 - November 2005
Cellular One November 1997 - March 2001
Cellular One July 1993 - October 1997
Skills
Project Management, Cross-functional Team..., Financial Variance..., Cost Efficiency, Financial Reporting, Forecasting, Performance Metrics, Budgeting
Education
San Francisco State University 1988 — 1993
Bachelor of Business Administration (B.B.A.)