Experience
MyFreeScoreNow.com   May 2012 - Present
Bruce Cornelius   January 2011 - June 2012
CreditReport.com  October 2008 - January 2011
SavvyMoney (formerly DebtGoal.com)   2008 - 2011
Mint.com  August 2008 - November 2008
Virgin Money USA   November 2007 - June 2008
Lending Club  2008 - 2008
GMAC Mortgage  August 2006 - July 2007
Countrywide Home Loans   January 2002 - March 2006
Move, Inc.   April 1999 - December 2001

Skills
Website Monetization, Online Marketing, Interactive Marketing..., Lead Generation, Online Lead Generation, Sales Management, Product Marketing, Entrepreneurial Skills, Entrepreneurial..., New Business Development, Identifying New..., Solution Selling, Start-ups, Self Starter, Customer Retention, Customer Acquisition, Strategic Advisory, Contract Negotiation, Business Strategy, Business Planning, Executive Management, Organizational..., Cross Selling, Cross-functional Team..., Aggressive, Strategic Leadership, Execution Skills, Value Creation, Driving Revenue, Increasing Revenue, Increasing Profits, Increasing Sales, Innovator, Innovative Thinking, Cultivating..., Building Strategic..., Strategic Partnerships, Developing Partnerships, Monetization, Visionary, Thought Leadership, Direct Mail, Email Marketing, Broadcast Advertising, Brand Development, Channel Management, Strategy, Marketing Strategy, Entrepreneurship, Direct Marketing

Education
Boston College
B.S., Finance and Economics

Loyola Academy

Experience
Group Health Cooperative  September 2012 - December 2013
LexisNexis Applied Discovery  June 2011 - September 2012
DISYS  September 2010 - April 2011
Longtop International  January 2010 - July 2010
Siemens IT Solutions and Services  August 2008 - March 2009
Option One Mortgage  September 2004 - April 2006
Popular Financial Services  June 2004 - August 2004
Countrywide Home Loans   September 2003 - April 2004

Skills
Technical Support, Microsoft SQL Server, Windows Server 2012 R2, Windows 8.1, Hyper-V, Software Documentation, Windows 7, Windows Client/Server..., Networking, VMware Workstation, Active Directory, Application..., Computer Hardware, ITIL, IIS, IT Service Management, Project Management, Relational Database, Vendor Partnerships, Windows Vista, VMware vSphere, SDLC, T-SQL Stored Procedures, SQL Server Management..., T-SQL, Microsoft Applications, Web Applications, Help Desk Support, Customer Support, Loan Origination, Home Equity Loans, SQL, Databases

Education
Bellevue College Continuing Education   2014 — 2015
Certificate Program, Database Business Intelligence Development

Seattle Central Community College   2007 — 2014
Certificate Program, IT-Database Design and Administration, 3.89

Baylor University - Hankamer School of Business   1988 — 1992
Bachelor of Business Administration (BBA), Personal Financial Planning

Experience
24 Hour Fitness  July 2014 - Present
Kohl's Department Stores  September 2013 - July 2014
Target  June 2008 - August 2013
Target  February 2007 - June 2008
Target  June 2005 - February 2007
Jones School   2003 - 2005
PL-x Pharma   May 2004 - August 2004
NOBLE CORPORATION  February 2004 - May 2004
SEPARATE ACCOUNT SOLUTIONS   January 2001 - November 2002
Countrywide Home Loans   June 2000 - March 2001

Skills
Forecasting, Operations Management, Management, Strategic Planning, Leadership, Competitive Analysis, Employee Training, Leadership Development, Merchandising, Recruiting, Logistics, Human Resources, Inventory Control, Negotiation, Income Statement, Hiring, Financial Modeling, Event Planning, Inventory Management, Retail, Cross-functional Team..., Time Management, Team Building, Process Improvement, Store Operations, Store Management, Profit, Sales, Driving Results, Big Box, Shrinkage, Loss Prevention, Customer Satisfaction, Multi-unit, P&L, Visual Merchandising, Planograms, P&L Management, Payroll

Education
Rice University - Jesse H. Jones Graduate School of Management   2003 — 2005
Master of Business Administration, Business Administration and Management, General

Baylor University   1996 — 2000
Bachelor of Science, Biology

Experience
Capital One Home Loans  July 2011 - Present
Comerica Bank  2009 - 2011
Washington Mutual  2008 - 2009
Countrywide Home Loans   2005 - 2008

Skills
Mortgage Banking, Underwriting, Mortgage Lending, Loans, Refinance, FHA, Credit, Loan Origination, Residential Mortgages, Credit Analysis, Mortgage Underwriting, Banking, FHA financing, VA loans, USDA, Consumer Lending, Credit Risk, Retail Banking

Education
Baylor University - Hankamer School of Business   1997 — 2002
Bachelor of Business Administration (B.B.A.)

Experience
Bank of America  July 2006 - Present
Countrywide home loans   July 2001 - July 2006
Factory 2 U  2000 - 2001
Pentafour  1994 - 1998
Pentafour Software  1995 - 1997
Pentafour Software Exports   1994 - 1997

Education
University of Madras   1994 — 1997
MCA, Masters Of Computer Applications

Bharathiar University   1989 — 1991

Bharathiar University   1988 — 1991
B.SC, Computer Science

CBM College   1988 — 1991
B.SC, Computer Science

Experience
Seeking Paralegal/Legal Assistant Position   September 2015 - Present
Comcast Business  May 2013 - June 2014
City Publications Suncoast   April 2012 - May 2013
Prime Time Medical   April 2011 - June 2012
Ace Homecare  April 2009 - October 2010
Opteum Financial Services  2007 - 2008
National City Mortgage  2006 - 2007
Countrywide Home Loans   2003 - 2006

Skills
Public Relations, Project Management, Recruiting, Consulting, Process Improvement, Competitive Analysis, Salesforce.com, Coaching, Leadership, Event Planning, Small Business Marketing, Marketing for Small..., Marketing Strategy, Target Marketing

Education
State College of Florida-Manatee-Sarasota   2014 — 2015
Advanced Technical Certificate Paralegal/Legal Assisting, Legal Assistant/Paralegal, 4.0 GPA

Tulane University - A.B. Freeman School of Business   1997 — 1999
MBA, Management

Bentley University   1984 — 1988
B.S., Finance

Experience
Citi  February 2014 - Present
Chase  February 2012 - February 2014
Self Employed  July 2007 - February 2012
Countrywide Home Loans   December 2005 - July 2007

Skills
Mortgage Lending, First Time Home Buyers, Real Estate, Buyer Representation

Education
Baylor University   1998 — 2002
Bachelor of Science (BS), Economics

Experience
Natixis Global Associates  February 2013 - Present
Natixis  March 2008 - February 2013
Countrywide Home Loans   March 2004 - March 2008

Skills
Series 7, Series 6, Series 63, Investment Properties

Education
Bridgewater State College   1996 — 2000
Bachelors Degree, Business Finance

Experience
Prologis  September 2014 - December 2014
REMAX Integrity  August 2013 - August 2014
Jones Lang LaSalle  April 2008 - August 2013
Countrywide Home Loans   February 2007 - April 2008
Washington Mutual  June 1997 - February 2007

Skills
Dependable Team Player, Close Attention to..., Market Research, Organization &..., Customer-focused Service, Time Efficient, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Adobe Photoshop, Photoshop, Management, Sales, Negotiation, Customer Service

Education
Rockwell Institute   2004 — 2013
Real Estate License

Bellevue College   2008 — 2010
Graphic Design

Experience
Ellie Mae  March 2014 - Present
Optimal Blue  February 2013 - March 2014
Lender Processing Services, Inc. (LPS)   2010 - 2013
Countrywide/Bank of America  1998 - 2008
Countrywide Home Loans   1996 - 1998

Skills
Mortgage Banking, Loan Origination, Loans, Banking, Management Consulting, B2B, Mortgage Lending, Loan Servicing, Loss Mitigation, Credit, Relationship Management, Selling, Business Development, Leadership

Education
Bethany College   1992 — 1996
Bachelor of Arts, Economics

Experience
Icon Credit Union  May 2014 - Present
Icon Credit Union  August 2008 - May 2014
Countrywide Home Loans   August 2004 - August 2008
Idaho United Credit Union   August 1997 - August 2004

Skills
Accounting, Management, Budgets, Finance, Auditing, Customer Service, Credit Unions, New Business Development, Banking, Credit, Risk Management, Loans, Credit Analysis, Executive Management, Sales, Consumer Lending

Education
CUNA Management School   2011 — 2013
Credit Union Management

Boise State University   1987 — 1991
Accounting and Business/Management

Experience
Sugarhouse Family Therapy   January 2015 - Present
Cirque Lodge  December 2012 - April 2015
Candace Eddie 04, Inc   December 2009 - December 2012
Timeshare Free   August 2011 - December 2011
Aston Marketing Group  October 2005 - May 2011
inthinc  June 2008 - April 2009
Countrywide Home Loans   April 2007 - September 2007

Skills
Sales, Team Building, Strategic Planning, Account Management, Customer Service, New Business Development, Sales Management, Negotiation, Leadership, Team Leadership, Operations Management, Management, Business Development, Training, Coaching, Customer Satisfaction, Marketing, Public Speaking

Education
University of Utah   2001 — 2003
Masters of Social Work, Social Work and Psychology

Brigham Young University   1992 — 1994
MBA, Sales

University of Utah   1989 — 1991
BA, History and Spanish Language

Harvard University   1984 — 1989
History

Experience
American Mortgage Consultants, Inc.   April 2015 - Present
Opus CMC  June 2012 - April 2015
Cobalt Mortgage  September 2011 - June 2012
Sydion Financial LLC   February 2009 - February 2010
Homecomings Financial, LLC  May 2005 - October 2008
Aegis Wholesale Corporation  September 2004 - May 2005
Indymac Bank  August 2003 - September 2004
Countrywide Home Loans   June 2003 - August 2003

Skills
Mortgage Lending, Loans, Credit, Customer Service, Underwriting, Software Documentation, Banking, Team Building, Management, Residential Mortgages, Mortgage Banking, Credit Analysis, Microsoft Excel, Loan Origination, Mortgage Underwriting, Credit Risk, FHA, Loss Mitigation, Refinance, Funding, Loan Servicing, Training, Mortgage Servicing, USDA, Risk Management, Finance, Commercial Lending

Education
Bellevue College   2001 — 2003
Business Management

· Additional educational experiences at Tulsa Community College
Business management

Experience
Southwest Airlines  August 2014 - Present
Phytel  January 2012 - July 2014
Concentra  March 2002 - December 2011
Picasso Software  October 1999 - February 2002
Countrywide Home Loans   April 1998 - September 1999
JCPenney  May 1995 - April 1998
Shell Oil Company  May 1992 - May 1995

Skills
Product Management, Project Management, Cross-functional Team..., Business Analysis, SaaS, Software Development, Agile Methodologies, Vendor Management, Leadership, Requirements Gathering, Product Development, Change Management, Software Project..., Requirements Analysis, Software Documentation, Management, Team Leadership, Quality Assurance, CRM, Healthcare Information..., Business Intelligence, Databases, SDLC, EHR, Information Technology, Resource Management, Performance Management

Education
Baylor University   1988 — 1992
Bachelor of Arts, Computer Science

Experience
Baxalta (formerly Baxter Bioscience)   July 2014 - Present
Walmart  June 2013 - July 2014
Amgen Inc.  January 2003 - April 2013
Microsoft  January 2001 - January 2003
IBM  November 1999 - January 2001
Countrywide Home Loans   June 1997 - November 1999

Skills
Instructional Design, Computer Systems..., Project Management, Training Leadership, Training Programs, eLearning Solutions, Change Management, Performance Improvement, E-Learning, Employee Training, Instructor-led Training, Content Development, Training, Learning Management, Needs Analysis, Process Improvement, Captivate, Vendor Management, Biotechnology, Leadership, Blended Learning, Learning Management..., ERP, Organizational..., Management, Program Management

Education
Boise State University   1995 — 1997
MS, Instructional and Performance Technology

Brigham Young University   1989 — 1992
BS, Sociology

Experience
Ascension Health  April 2014 - Present
Cigna-HealthSpring  May 2013 - November 2013
HealthSpring  May 2012 - May 2013
Saint Thomas Physician Services  May 2010 - July 2010
Bank of America  2007 - 2008
Primary Residential Mortgage, Inc.   January 2005 - December 2007
Countrywide Home Loans   January 2002 - January 2005
Washington Mutual  2000 - 2001

Skills
Process Improvement, Financial Analysis, Strategic Planning, Healthcare, Microsoft Excel, Data Analysis, Customer Service, Accounting, Microsoft Office, Marketing, Access, Management, Leadership, Team Building, Analysis, Budgets, Healthcare Management, Project Management

Education
Belmont University - Jack C. Massey Graduate School of Business   2010 — 2012
Master of Business Administration (M.B.A.), Health Care Administration and Finance, 3.9

University of Iowa
BA, Economics

Experience
Intersect ENT  February 2015 - Present
Cardiovascular Systems Inc  October 2012 - February 2015
Abbott Vascular  May 2010 - October 2012
Abbott Laboratories  December 2007 - March 2010
Countrywide Home Loans   May 2006 - October 2007
Household / Beneficial Financce   September 2003 - September 2005

Skills
Cardiology, Surgeons, Pharmaceutical Sales, Disposables, OB/GYN, Medical Devices, Endocrinology, Rheumatology, Neurology, Sales Effectiveness, Nephrology, Neurosurgery, Interventional Radiology, Selling, Sales Operations, Cold Calling, Sales Process, Direct Sales, Product Launch, Operating Room, Sales

Education
Colorado Technical University   2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General

Boise State University   1999 — 2003
BA, Political Science and Government

Experience
American National Bank  January 2012 - Present
Liberty Bank Iowa, FSB   September 2008 - January 2012
Countrywide Home Loans   June 2004 - September 2008
Countrywide  2004 - 2008
Wells Fargo Home Mortgage  July 2001 - March 2003
Wells Fargo Bank  September 1993 - July 2001

Skills
Loans, Mortgage Banking, FHA, Refinance, First Time Home Buyers, Credit Analysis, Loan Origination, Banking, Customer Service, Mortgage Lending, Construction Loans, Referrals, Real Estate, Residential Mortgages, Credit, Financial Services, Underwriting, USDA, VA loans, Residential Homes, FHA financing, Finance, Selling, Real Estate Transactions, Sales, VA Loans

Education
Bellevue University   2008 — 2010
Masters, Leadership

Bellevue University   1998 — 2000
Bachelor, Marketing/Management

Experience
Ookla   July 2015 - Present
Microsoft  March 2014 - June 2015
Recreational Equipment Inc.  April 2011 - May 2014
Wells Fargo  December 2008 - January 2010
Washington State Patrol  January 2007 - March 2008
Russell Investments  June 2006 - September 2006
US Army, 1st Special Forces Group (Airborne)   July 2004 - September 2005
Starbucks  March 2002 - March 2005
US Army, Headquarters and Headquarters Company, 555th Combat Engineer Group   May 2002 - July 2004
Countrywide Home Loans   June 2000 - June 2001

Skills
Leadership, Customer Service, Sales, Management, Microsoft Office, Inventory Management, Program Management, Recruiting, Training, Data Entry, Public Speaking, Retail, User Research, Project Management, Microsoft Excel, Microsoft Word, Loss Prevention, Retail Sales, Lean Process Improvement, Multi Tasking, Time Management, Problem Solving, Data Management, Military Experience, Marketing, CRM, SharePoint, Analysis, Customer Satisfaction, Teamwork, Nonprofits, Web Video, Intercultural..., Payroll, Attendance Management, Retail Banking, Law Enforcement..., Criminal Investigations, Finance, Human Resources, Market Research, Security

Education
Eastern Washington University   2011 — 2013
Bachelor of Arts (B.A.), Social and Behavorial Sciences

Bellevue College   2006 — 2011
Associate in Arts & Sciences, Business Administration

Experience
Actively Seeking New Opportunities  March 2015 - Present
University of Maryland University College  January 2010 - Present
ION Solutions  January 2012 - February 2015
McKesson Pharmaceuticals, Customer Care   June 2008 - December 2011
Society for Technical Communication  2009 - 2009
Countrywide Home Loans   June 2006 - June 2008
Richland College  2003 - 2008
MSD, Inc.   September 2004 - June 2006
WebConcepts Unlimited   May 2000 - 2006
First Horizon Home Loans  November 2003 - August 2004

Skills
Instructional Design, Technical Writing, E-Learning, Training, Organizational Learning, Instructor-led Training, Captivate, Blended Learning, Software Documentation, Needs Analysis, Learning Management, Adult Education, Project Management, Training Delivery, Customer Service, Learning Management..., Management, Curriculum Design, Program Management, Performance Improvement, ADDIE, Higher Education, Technical Communication, Instructional Technology, Curriculum Development, Staff Development, Call Centers, Content Management, Performance Management, Problem Solving, Qualitative Research, User Experience, User Acceptance Testing, Web Design, Knowledge Management, Distance Learning, Technical Training, FrameMaker, Survey Design, Oncology, RoboHelp, Dreamweaver, Quantitative Research, Synchronous Learning, Learning Strategies, Healthcare Information..., Government Contracting, SharePoint

Education
University of North Texas   2005 — 2017
Doctor of Philosophy (Ph.D.), Applied Training & Performance Improvement

Boise State University
Master's Degree, Instructional and Performance Technology

University of Phoenix
Bachelor's Degree, Management

Cooke County Community College
Associate’s Degree

Experience
Alcova Mortgage  January 2010 - Present
Union Mortgage Group  June 2006 - February 2010
BNI  2001 - 2008
Colonial 1st Mortgage   April 2005 - June 2006
Countrywide Home Loans   December 2003 - April 2005
C&F Mortgage Corporation  January 2002 - December 2003
National Electronics Warranty  1996 - October 2000

Education
Bloomfield College   1983 — 1988
BS, Political Science

Experience
Accountable Healthcare Staffing  2013 - Present
Countrywide Home Loans   2006 - 2007
Senderra Funding  2006 - 2006
Kenexa, an IBM Company  1999 - 2002
Katron Inc   1996 - 1998

Skills
Staffing Services, Temporary Placement, Applicant Tracking...

Education
University of North Carolina at Charlotte   2011 — 2011
Paralegal Certificate, Pre-Law Studies

Bloomsburg University of Pennsylvania   1992 — 1996
Bachelor's degree, Marketing

Experience
Keller Williams Realty East Idaho  December 2012 - June 2014
Keller Williams Realty El Paso   March 2012 - December 2012
Bank of America  2010 - 2011
Countrywide Home Loans   2008 - 2010
Countrywide Wholesale  2007 - 2007

Skills
Sellers, First Time Home Buyers, Buyer Representation, Sales, Leadership, Short Sales, Foreclosures, Relocation, REO, Investment Properties, New Home Sales, Single Family Homes, Referrals, Investors, Real Estate, Listings, Condos, Selling, Real Estate Transactions, Residential Homes, FHA, Luxury, Buyers, Marketing Strategy

Education
The University of Texas at El Paso   2010 — 2011
Business Administration and Management, General

Utah College of Massage Therapy Inc-Salt Lake City   1999 — 2000
Licensed Massage Therapist, Massage Therapy and Bodywork

Idaho State University   1996 — 1999
General Studies

Boise State University   1995 — 1995
General Studies

Teton High School   1989 — 1994

Experience
The Office Shine Co   May 2012 - Present
Insurance Agency  September 2014 - Present
Bank of America  March 2011 - September 2013
TD  March 2010 - March 2011
Citizens Bank  April 2007 - April 2009
Countrywide Home Loans   April 2004 - March 2007

Skills
Investments, Mortgage Lending, Financial Analysis, Risk Management, Strategic Financial..., Notary Public

Education
Bay State College   1999 — 2001
Business Management

Watertown, MA
High School

Experience
Bank of America  April 2012 - Present
Citizens Bank  August 2011 - March 2012
Bank of America  July 2008 - August 2011
Countrywide Home Loans   March 2003 - July 2008
Citizens Bank  July 1996 - March 2003

Skills
Mortgage Banking

Education
Bentley University   2000 — 2004
MBA, Management

Bentley University   1989 — 1991
BS, Management

Experience
Academy Mortgage Corporation  May 2010 - Present
The Veracity Team at PrimeLending, a PlainsCapital Company   January 2009 - June 2010
Veracity Lending Group at OnQ Financial   February 2008 - January 2009
CTX Mortgage Company  July 2006 - January 2008
Countrywide Home Loans   September 2004 - June 2006
Axis Mortgage  2001 - 2003

Education
Montana State University-Bozeman   1994 — 1996

Bellevue College   1992 — 1994

Experience
Express Homes, Inc.   April 2000 - Present
Source One Mortgage  2005 - 2009
Countrywide Home Loans   August 2004 - 2006
Esquire Lending   January 1999 - August 2004
Hipotecas Miami   July 1997 - January 1999

Skills
Mortgage Lending, Community Development, Short Sales, Real Estate, Negotiation, Fundraising, Investment Properties, Refinance, Loans, Contract Negotiation, FHA, Mortgage Banking, Loan Origination, Financial Services, Residential Homes, USDA, Real Estate Economics, Residential Mortgages, Real Estate Transactions, FHA financing, Foreclosures, Reverse Mortgages, Sellers, First Time Home Buyers, VA loans

Education
Barry University
Bachelor's Degree, Public Adminstration

Experience
Bessemer Housing Authority   August 2009 - Present
JobClub7300   December 2008 - Present
Cox & Reyolds, LLC   December 2008 - June 2009
International Expeditions  May 2006 - December 2008
Manpower  November 2004 - May 2006
TGS Harvard   April 2003 - November 2004
Countrywide Home Loans   June 2002 - April 2003
American Airlines  February 1987 - September 2001

Skills
Job Search Strategies, Leadership, Training, Recruiting, Customer Service, Interviews, Human Resources, Management, Employee Relations, Temporary Placement, Microsoft Office, Time Management, Team Building, Customer Satisfaction, Administration, Social Media, Research, Public Speaking, Employee Benefits, Policy, Process Scheduler, Negotiation, Microsoft Word, Social Networking, Hospitality, Event Planning, Microsoft Excel, Event Management, Marketing, Conflict Resolution, Problem Solving, Coaching, PowerPoint, Social Media Marketing, Career Counseling, Personnel Management, Travel Planning, CRM, Tourism, Onboarding, Coordination, Applicant Tracking..., Blogging, Dispatching, Internet, Client Management, Interviewing, Presentations, Sales, Team Leadership

Education
University of Phoenix - Irving TX campus   1999 — 2001
Business Administration and Management, General

Birmingham-Southern College   1982 — 1985
Business Admnistration

Experience
Chemical Information Services  March 2015 - Present
Dallas Business Club  July 2012 - Present
ReachLocal  July 2014 - March 2015
Vertical Nerve  November 2012 - July 2014
Merchant Advantage   October 2009 - October 2012
Credit Solutions  July 2008 - October 2009
Prime Lending / Plains Capital Bank   August 2007 - June 2008
Countrywide Home Loans   January 2004 - August 2007
REACH  April 2000 - February 2004

Skills
SEO, SEM, Channel Management, Sales Management, B2B Marketing, Consultative Selling, Cross-functional Team..., E-commerce, Partner Relations, Integrated Marketing, Lead Generation, Key Account Management, Web Analytics, Online Marketing, New Business Development, Digital Marketing, Product Marketing, Competitive Analysis, Analytics, B2B, Inside Sales, Online Advertising, Google Adwords, Social Media Marketing, Account Management, PPC, Strategic Planning, Product Management, Sales, Selling, Non-profit Board..., Marketing, Business Development, Marketing Strategy, Management, Google Analytics, Advertising, Strategic Partnerships, Start-ups, Affiliate Marketing, Email Marketing, Direct Marketing, SaaS, CRM, Mobile Marketing, Salesforce.com, Leadership, Web Marketing, Entrepreneurship, Customer Acquisition

Education
Baylor University   2010 — 2012
MBA, International Business

New York University   1995 — 1999
BM, Music Business

Blair Academy   1991 — 1995
High School Diploma, Advanced Placement

St. Mary's International School   1983 — 1991
High School Diploma, International Baccalaureate

Experience
Guaranteed Rate  April 2013 - Present
Citywide Home Loans  April 2003 - April 2013
Primary Residential Mortgage, Inc.   July 2000 - December 2002
Countrywide Home Loans   July 1996 - July 2000

Skills
FHA Purchase and..., New Contruction Loan..., HARP 2.0 Loan Specialist, D.E. Certified..., USDA Rural Housing, First Time Home Buyers, HUD, Convential and Jumbo..., Streamline, FHA, Loans, Real Estate, FHA financing, Commercial Lending, Investment Properties, Mortgage Lending, Refinance, USDA, Real Estate Transactions, Credit, Investors, Negotiation, Home Equity Loans, Underwriting, Mortgage Marketing, Referrals, VA loans, Banking, Finance, Loan Origination, Mortgage Banking, Reverse Mortgages, Residential Mortgages, Certified Mortgage..., Government Loans, Construction Loans, Non-Conforming, Real Estate Financing, Home Equity Lines of..., Commercial Mortgages, Real Estate Economics, Credit Analysis, Debt Consolidation, Foreclosures, Rates, Mortgage Underwriting, Financial Structuring, Loss Mitigation, REO, Consumer Lending

Education
Brigham Young University   1984 — 1989

Experience
Lanyon  2014 - Present
Erik Jacobson   December 2007 - Present
hawkeye  December 2010 - May 2013
American Airlines  2009 - 2010
imc2  January 2006 - December 2007
imc²  January 2006 - December 2007
Countrywide Home Loans   August 2005 - November 2006
Countrywide Home Loans   September 2004 - November 2005
Erik Jacobson Contracting   September 2004 - November 2005
Blockbuster Inc  April 2004 - September 2004

Skills
Information Architecture, User Experience, Content Management, Writing, Technical Writing, Social Media, Digital Strategy, Usability Testing, Content Development, E-commerce, Copywriting, Interaction Design, SEO, Editing, Photoshop, User Interface Design, Digital Media, Digital Marketing, Social Networking, Online Marketing, Visio, Creative Direction, Web Development, Social Media Marketing, Research, Content Strategy, Advertising, Information Design, User-centered Design, Microsoft Office, Mobile, E-learning, Analytics, Instructional Design, Web Analytics, Business Analysis, Customer Relations, Blogging, Wireframes, E-Learning, Online Advertising, Web Design, Usability, User Experience Design, Strategy, CMS, User Interface, Wire Framing, Creative Strategy, Web Content Management

Education
Boston College   1985 — 1988
BA, Philosophy

Boston College   1985 — 1988
Bachelor's of Arts, Philosophy

The University of Dallas
Master's of Arts, Philosophy

University of Hawaii

Experience
.   August 2001 - Present
WILMINGTON FINANCE (AIG)   March 2007 - August 2008
FREMONT INVESTMENT  October 2006 - March 2007
Countrywide Home Loans   July 2005 - October 2006
(Wholesale) Wilmington Finance   November 2000 - July 2005
Nordstrom  June 1989 - November 2000

Education
Biola University   2008 — 2010
MBA, Business

Biola University   2007 — 2010
Master Organizational Leadership, Business

Biola University   2004 — 2007
B.S, Organizational Leadership; 2007

Experience
Goldman Sachs  October 2014 - Present
Arden Besunder P.C.   April 2013 - October 2014
Kaufman, Englett and Lynd, PLLC   February 2011 - March 2013
Law Office of Jane E. Carey, P.A.   May 2010 - February 2011
Men's Divorce Law Firm  March 2008 - May 2010
Men's Divorce Law Firm  April 2009 - January 2010
Countrywide Home Loans   September 2007 - December 2007
HomeBanc Mortgage  June 2007 - August 2007

Skills
Social Media, Event Planning, Family Law, Microsoft Office, Customer Service, Inventory Management, Program Management, Organizing, Organizational..., Organizational..., Microsoft Excel, Public Relations, Pleadings, Management, Leadership, Fundraising, Trials, Training, Public Speaking, Social Media Marketing, Legal Writing, Litigation, Marketing, Time Management, Facebook, Advertising, Blogging, Document Review, Legal Research

Education
City University of New York-Baruch College   2013 — 2015
Bachelor of Business Administration (BBA), Industrial and Organizational Psychology, 4.0

Valencia Community College   2009 — 2013
Transferred, Business Administration and Management, General, 3.92

Seminole Community College   2004 — 2005
Transferred, Marketing/Business Administration, 3.33

Experience
Extensia Financial LLC   April 2015 - Present
Extensia Financial LLC   January 2011 - April 2015
Business Partners, LLC  October 2009 - January 2011
CB Richard Ellis, Global Corporate Services  November 2007 - December 2008
Countrywide Home Loans   2005 - 2007
WaMu/Great Western Bank   1991 - 1998

Skills
Financial Analysis, Strategic Planning, Project Management, Contract Negotiation, Team Building, Business Strategy, Leadership, CRM, Portfolio Management, Real Estate Economics, Asset Management, Foreclosures, Forecasting, Contract Management, Risk Management, Vendor Management, Negotiation, Corporate Real Estate, Facilities Management, Disposition, Business Analysis, Management, Project Planning, Budgets, Process Improvement, Team Leadership, Loans, Program Management, Customer Service, Recruiting, Business Planning, Real Estate, Location Intelligence, Operations Management, Change Management, Cross-functional Team..., Transaction Management, Marketing, Mortgage Lending, Sales, Commercial Real Estate

Education
Biola University   2002 — 2004
Bachelor of Science, Organizational Leadership

Experience
Avenue Bank  June 2015 - Present
F&M Mortgage: A Division of F&M Bank   November 2013 - Present
Avenue Bank  March 2010 - October 2013
Regions Mortgage  June 2009 - March 2010
Countrywide Home Loans   2007 - 2009
JPMorgan Chase  November 2000 - December 2004
NVR Mortgage  1998 - 2001
United Parcel Service  August 1987 - January 1996

Skills
FHA, Mortgage Lending, Mortgage Banking, Loans, USDA, Refinance, VA loans, FHA financing, First Time Home Buyers, Construction Loans, Credit, Loan Origination, Government Loans, Residential Mortgages, Banking, Commercial Lending, Consumer Lending, Finance, Mortgage Marketing, Certified Mortgage..., Branch Management, Home Equity Loans, Underwriting, Real Estate, Loan Servicing, Real Estate Financing, Commercial Banking, Closings, Small Business Lending, Reverse Mortgages, Mortgage Underwriting, Credit Analysis, Investment Properties

Education
Belmont University - Jack C. Massey Graduate School of Business   1994 — 1997
MBA, Small Business

Cumberland University   1991 — 1994
B.B.A., Business Administration with a minor in Accounting

Experience
BB&T  September 2015 - Present
Movement Mortgage, LLC  May 2010 - July 2015
Fulton Bank  July 2007 - November 2010
MetLife Home Loans  2007 - 2008
Countrywide Home Loans   2003 - 2007

Skills
Refinance, Mortgage Banking, Mortgage Lending, FHA, Banking, Real Estate, Loan Origination, Residential Mortgages, Credit, Loans, FHA financing, VA loans, USDA, Construction Loans, Credit Analysis, Reverse Mortgages, Certified Mortgage..., Underwriting, Government Loans, FHA Financing, VA Loans

Education
Norfolk State University   1999 — 2001
Business, Finance

Bowie State University   1994 — 1999
Math, Engineering

Experience
NLC Loans  January 2015 - Present
PMAC Lending Services Inc.  January 2014 - January 2015
Residential Finance  January 2006 - January 2014
Countrywide Home Loans   August 2005 - January 2006

Skills
Mortgage Lending, Mortgage Banking, Loans, FHA, Loan Origination, P&L Management, Mergers & Acquisitions, Sales, Leadership, FHA Financing, VA Loans, Construction Loans, Loss Mitigation, Government Loans, Insurance, Residential Mortgages, Certified Mortgage...

Education
Bethany College   2000 — 2004
Bachelor of Financial Economics, Economics

Jewett-Scio   1996 — 2000
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program

Harrison Central High School   1987 — 2000
College Prep, College Prep

Experience
J.P. Morgan   March 2015 - Present
Bank of America  September 2012 - Present
Pan Am Mortgage & Financial Services   March 2008 - September 2012
Countrywide Home Loans   September 2005 - September 2007

Skills
Loans, VA loans, FHA, Mortgage Lending

Education
City University of New York-Baruch College
Economics

Experience
State Farm  October 2013 - Present
U.S. Bank   January 2013 - October 2013
Metro Credit Union-Omaha   May 2007 - May 2012
Argent Mortgage  April 2006 - May 2007
Countrywide Home Loans   September 2004 - December 2005
National City Mortgage  December 2002 - September 2004

Skills
Property & Casualty..., Health Insurance, Life Insurance, Mortgage Lending, Banking, Commercial Insurance, Loans, Refinance, Mortgage Banking, Disability Insurance, Life & Health Insurance..., FHA, Residential Mortgages, VA loans, Home Equity Lines of..., Loan Origination

Education
Bellevue University
B.S., Business Management

University of Nebraska-Lincoln

Experience
Shepley Bulfinch  September 2015 - Present
Stormey Tiger Designs   2007 - Present
The Hampshire House Corporation   April 2003 - Present
CannonDesign  October 2014 - September 2015
TMP Consulting Engineers, Inc.   August 2011 - May 2012
Transition Solutions  2008 - 2009
Countrywide Home Loans   2006 - 2007
Joseph Cahill & Associates   2006 - 2006
Cheers  July 2002 - September 2003
Harvard Business School  2001 - 2001

Skills
InDesign, Revit, AutoCAD, Adobe Creative Suite, SketchUp, Architectural Drawings, CAD, Illustrator, Leadership, LEED, Sustainable Design, Space planning, Model Making, Photoshop, Project Management, Architectural Design, Architectural Drafting, Project Coordination, Office Management, Portfolio Design, Word, Rhino, PowerPoint, Excel, Outlook, Adobe Acrobat, Windows, Microsoft Office, Bluebeam, Premiere, After Effects, 3D Studio Max, BIM, Submittals, Management, Sketching, Customer Service, Drawing, LEED AP, Architecture, Rendering, Design Research, Sustainability

Education
Boston Architectural College   2009 — 2016
Master of Architecture, Architecture, GPA: 3.66

Boston University   2002 — 2006
Business Management, Concentration: Marketing Minor: Psychology

Boston Latin School   1996 — 2002
HS Diploma, AP Physics, AP English, AP Calculus

Experience
ProVest LLC  January 2007 - Present
Countrywide Home Loans   October 1995 - October 2003
Lomas & Nettleton  April 1988 - October 1995

Skills
Mortgage Servicing, Leadership, Default, Management, Vendor Management, Credit, Skip Tracing, Courts, Loss Mitigation, Finance, Foreclosures, Bankruptcy, Loans, Mortgage Banking, Loan Servicing, Mortgage Lending, Real Estate

Education
Garland Christian Academy   1975 — 1981

Bob Jones University

Experience
Bank of America  February 2008 - Present
Meridias Capital  2006 - 2007
Countrywide Bank  2004 - 2006
Countrywide Financial  2002 - 2006
Countrywide Home Loans   2002 - 2004
Deloitte & Touche, LLP   1999 - 2002
Aon Capital Markets / SRS   1996 - 1999

Skills
Portfolio Management, Credit Risk, Transaction Management, Mortgage Lending, Credit, Capital Markets, Financial Modeling, Valuation, Residential Mortgages, Credit Cards, Loans, MBS, Banking, Fixed Income, Derivatives, Risk Management, Underwriting, Bloomberg, Mortgage Banking, Financial Analysis, Financial Services, Finance, Financial Risk, Credit Analysis, Management, Structured Finance, Trading, Investments

Education
University of Southern California - Marshall School of Business   2000 — 2002
Master of Business Administration (MBA), Finance and Info Systems

Brigham Young University   1993 — 1996
BS, International Finance, Japanese

Experience
Paylocity  April 2013 - Present
Paychex  April 2010 - March 2013
CountryWide Home Loans   January 2005 - November 2007
Amtec Funding Group  January 2002 - January 2006

Skills
Sales, Salesforce.com, Account Management, New Business Development, Sales Process, Payroll, Sales Management, Cold Calling, Marketing, Building Relationships, Employee Benefits, Time Management, Solution Selling, B2B, Start-ups, Customer Retention, Lead Generation, Customer Service, Direct Sales, Customer Satisfaction, Sales Presentations, Human Resources, Selling, Strategy, Small Business, Management, PEO, Benefits Administration, Qualifying Prospects, Time & Attendance, Recruiting, Cloud Computing, Sales Force Development, 401k, Sales Operations, Relationship Building

Education
Eastern Michigan University   1998 — 2002
Communications

Bowling Green State University   1997 — 1998

Experience
Brinton Realty at RE/MAX Legacy   September 2006 - November 2011
Countrywide Home Loans   September 2002 - September 2006

Skills
FHA, Real Estate, Referrals, Short Sales, Residential Homes, Single Family Homes, Buyer Representation, First Time Home Buyers

Education
Johnson County Community College   1999 — 2001

Benedictine College   1998 — 1999

Experience
Flagstar Bank  December 2012 - Present
Immigration Courts   2009 - Present
Mortgage Access Corporation  January 2010 - February 2011
Wells Fargo  January 2009 - January 2010
Countrywide Home Loans   February 2002 - May 2008

Skills
Mortgage Banking, Mortgage Lending, FHA, Loans, Credit, Retail Banking, Banking

Education
Boston University
Economics

SH.M.M.B Durres

Experience
CCA Global Partners  June 2014 - Present
DWYCI Fitness LLC   June 2007 - Present
Pulaski Bank  May 2013 - November 2013
Aerotek  November 2012 - May 2013
Aurora Loan Services  May 2009 - March 2012
Countrywide Home Loans   September 2005 - March 2008
Old Cornerstone Financial  2004 - 2004

Skills
Insurance, Microsoft Excel, Loans, Mortgage Lending, Management, Underwriting, Sales, Customer Service, Call Centers, Funding, Public Relations, Credit, Training, Process Improvement

Education
Blackburn College   1999 — 2003
B.A., Mathematics

Du Quoin High School   1996 — 1999

Experience
Physicians Mutual  February 2010 - Present
Countrywide Home Loans   January 2005 - May 2006

Education
Boise State University   1978 — 1980
Business Law, Economics

Experience
Bank of America  April 2009 - Present
Countrywide Home Loans   March 2004 - April 2009
Bank of America  July 2002 - March 2004
Electronic Data Systems (EDS)   January 1995 - October 2001

Skills
Project Management, Coaching, Instructional Design, Needs Analysis, Leadership Development, Blended Learning, Instructor-led Training, Training, Public Speaking, Learning Management, E-Learning, Performance Consulting, Training Delivery, Banking, Mortgage Lending, Workshop Facilitation

Education
Baylor University   1981 — 1985
Bachelor of Arts (B.A.), Radio and Television

Experience
Countrywide Home Loans   1995 - Present
Reveal  1994 - 1995
Tandon  1991 - 1993
United States Army Reserve  November 1983 - April 1992
PC Brand   1990 - 1991

Skills
Technical Support, IT Strategy, SDLC, Disaster Recovery, System Administration, Business Intelligence, Banking, Vendor Management, Process Improvement, PMO, Business Process, Enterprise Architecture, Visio, IT Service Management, Risk Management, IT Management, Program Management, Integration, Business Analysis, SharePoint, Business Continuity, Project Portfolio..., Release Management, Software Project..., Servers

Education
Bradley University   1985 — 1989
BS, Electrical Engineering and Technology

Experience
Language & Culture Worldwide   May 2008 - Present
Knowledge Points  November 2007 - April 2008
Countrywide Home Loans   March 2003 - October 2007
Cosi  August 2002 - February 2003
Far Western Anthropological Research Group  May 2002 - August 2002
C-haus   January 2000 - May 2002
Sandusky Public Library   June 1996 - July 2001

Skills
Coaching, Social Media, Accounting, Archiving, Writing, International Project..., Translation Management, Content Development, Blogging, Social Media Development, Intercultural Training, Future Trends, Public Speaking, Translation, Social Media Marketing, Leadership, Localization, Management, Multilingual, Proofreading, Intercultural..., Editing, Training

Education
Beloit College   1999 — 2002
BA, Anthropology; Sex and Gender Studies

Experience
Red Hinge LLC   July 2013 - Present
U.S. Cellular   November 2012 - August 2013
Avots International, Inc.   1992 - August 2013
ASAP - TWS Education + Training   May 1999 - May 2013
Health Management Systems  August 2011 - August 2012
US Navy  November 2006 - July 2011
Navy ERP Program  2006 - 2011
CountryWide Home Loans   March 2005 - August 2006
Weyerhaeuser  August 2004 - January 2005
Reliant Energy  1999 - October 2002

Skills
SAP R/3, Netcool, Unix, SAP, z/OS, Requirements Analysis, Integration, Unix Shell Scripting, Business Analysis, AIX, Management, Business Process, Solaris, TWS, IT Strategy, Oracle, Testing, Change Management, ERP, Software Development, Software Documentation, Project Planning, Business Intelligence, SQL, IBM Tivoli, Linux, Enterprise Architecture, Windows Server, Shell Scripting, Perl, IT Service Management, Visio, SOA, Software Project..., SDLC, ITIL, Databases, Solution Architecture, Security, Data Warehousing, Data Center, Disaster Recovery, IT Management, Data Migration, Cloud Computing, IT Operations, Virtualization, PMP, SharePoint, DB2

Education
Boston University   1971 — 1977
BS, CompSci

Experience
Microsoft  June 2006 - Present
Countrywide Home Loans   2005 - 2006
American Honda Finance  2001 - 2005
Omnikron Systems  1998 - 2001
HTC  1996 - 1997
Mastek  1992 - 1994

Skills
Agile Methodologies, Software Development, .NET, Microsoft SQL Server, Databases, Test Driven Development, Mobile Applications, CRM, C#, Software Design, Software Engineering, Cloud Computing, Distributed Systems, Web Services, Scrum, Software Project..., Windows Azure, Visual Studio, XML, Microsoft CRM

Education
California State University-Northridge   2001 — 2004
Master's degree, Computer Science

Birla Institute of Technology and Science, Pilani

Experience
First Data Corporation  2007 - Present
First Data Corporation  2004 - 2007
Countrywide Home Loans   2001 - 2004
Princess Cruises  1999 - 2001
Wyndham Worldwide  1998 - 1999

Skills
Forecasting, Leadership, Training, Financial Modeling, Financial Analysis, Finance, Microsoft Excel, PowerPoint, Financial Reporting, Budgets, Process Improvement, Analysis

Education
University of Southern California - Marshall School of Business   2003 — 2006
MBA, Corporate Finance

Boston University   1994 — 1998
BS, Hospitality Administration

Experience
VRM Mortgage Services  July 2013 - Present
Compliance Connections   2010 - May 2013
First Preston Management  2004 - 2010
Countrywide Home Loans   September 1994 - September 2004

Skills
Asset Management, Real Estate, Real Estate Owned (REO), Compliance Management, Regulatory Guidelines, Mortgage Servicing, Strategic Planning, Business Development, Vendor Management, Property Management, Mortgage Lending, Default Management, Investment Properties, Real Estate Transactions, Short Sales, Residential Homes, Loan Origination, Real Estate Economics, Commercial Real Estate, Leadership Development, Foreclosures, Management

Education
Baylor University   1990 — 1994
Bachelor's Degree, Finance, Entrepreneurship

Experience
Bank of America  January 2015 - Present
Bank of America  January 2014 - January 2015
Bank of America  November 2012 - January 2014
Bank of America  January 2010 - November 2012
Fannie Mae  January 2008 - January 2010
Countrywide Home Loans   June 2005 - December 2007
Countrywide Financial  August 2003 - June 2005

Skills
Leadership, FHA, Cross-functional Team..., Residential Mortgages, Change Management, Loans, Underwriting, Management, Loan Origination, Mortgage Lending, Customer Service, Analysis, Coaching, Credit, Mortgage Banking, Risk Management, Mortgage Underwriting, Banking

Education
Dallas Baptist University   2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General

Baylor University   1998 — 2002
Bachelor of Arts (B.A.), Asian Studies/Civilization

Baylor University   1998 — 2002
Bachelor of Arts Degree, Asian Studies (Political Science)

Calvary Life Academy

Experience
Farmers Insurance  February 2014 - Present
Bank of America  January 2008 - February 2014
Countrywide Home Loans   2007 - March 2010
Countrywide Home Loans   June 2006 - March 2007
Countrywide Home Loans   January 2006 - June 2006
EAPT Solutions  January 2004 - January 2006

Skills
Business Intelligence, Business Objects, Business Process, Business Analysis, Process Improvement, ERP, Integration, OLAP, Business Process..., Essbase, Data Warehousing, ETL Tools, Data Modeling, Master Data Management, Data Analysis, Project Management, Resource Management, Analytics, Project Portfolio..., Project Planning, Business Intelligence...

Education
University of Massachusetts Lowell   2002 — 2004
M.S., Computer Science

Bharathiar University   1997 — 2001
B.E., Computer Science

Experience
Carrier Transicold  March 2011 - Present
Carrier Transicold  November 2010 - March 2011
Creative Closet Solutions   January 2008 - November 2010
Countrywide Home Loans   September 2000 - January 2008
Carrier Corporation  February 1987 - August 2000

Education
Brenau University   1997 — 1999
M.B.A., Business

Binghamton University   1982 — 1986
B.S., Mechanical Engineering

Johnson City High

Experience
Ditech Financial LLC  April 2013 - Present
CapWest Mortgage  July 2012 - April 2013
Wells Fargo Home Mortgage  October 2011 - July 2012
CapWest Mortgage  June 2010 - November 2011
Assurant Employee Benefits  February 2009 - August 2010
Countrywide Home Loans   May 2004 - December 2007
HomeAmerican Mortgage  January 2003 - May 2004
Green Tree Servicing  March 1996 - January 2003

Skills
Leadership, Team Building, Mortgage Banking, Mortgage Lending, Loans, FHA, Sales, Residential Mortgages, Banking, Refinance, VA loans, USDA, Loan Origination, Mortgage Underwriting, Credit, Management, Real Estate Financing, Government Loans, Sales Management, First Time Home Buyers, Home Equity Lines of..., Sales Operations, Financial Services, Selling, Loss Mitigation, Certified Mortgage..., Customer Satisfaction, Credit Risk, Customer Retention, Branch Management, Investments, Real Estate, Investment Properties, Cross Selling, Insurance, Credit Analysis, Retail Banking, Relationship Management, Customer Service, Mortgage Servicing, Consumer Lending, Executive Management, FHA financing, Mortgage Marketing, Lines Of Credit, Call Centers, Underwriting, Loan Servicing, Finance, Construction Loans

Education
University of Phoenix   2008 — 2009
BA, Business Administration

South Dakota School of Mines and Technology   1995 — 1996
x-ray technician

Black Hills State University   1993 — 1995

Experience
Verified4Employment   2012 - Present
RFT Healthcare   2014 - 2014
RFT Healthcare   2014 - 2014
RFT Healthcare   2014 - 2014
CSI Tech  January 2008 - January 2012
The CSI Companies  2007 - 2011
CountryWide Home Loans   2005 - 2007

Skills
Project Management, Product Management, Business Intelligence, Software Development, Data Warehousing, Staffing Services, Management, Program Management, Recruiting, Applicant Tracking..., Start-ups, Training, Leadership, Business Development, Human Resources, Technical Recruiting, Talent Management, Team Leadership, Sales, Cloud Computing, Healthcare, Customer Service, Consulting, Account Management, Temporary Placement, Business Analysis, SDLC, Sales Management, Staff Augmentation, Information Technology, Interviews, Vendor Management, Contract Recruitment, Executive Search, Internet Recruiting, Benefits Negotiation, Bath Salts

Education
Brewton-Parker College

Experience
Financial Stress Reduction   2007 - Present
MWF Enterprises, LLC   1996 - Present
Countrywide Home Loans   1994 - 2007
Tekelec  1990 - 1992
Harman Electronics/UREI Inc.   1989 - 1990
Eaton-Kenway Inc.   1985 - 1989
Salt Lake Community College  1985 - 1989
University of Colorado  1973 - 1984
Storage Technology Corp  1972 - 1984

Education
Brigham Young University   1957 — 1958

University of Southern California
Professional Designation in Purchasing Management

Experience
Wells Fargo Bank, National Association   May 2013 - Present
Wells Fargo Bank, National Association   October 2012 - May 2013
Wells Fargo Bank, National Association   June 2011 - October 2012
American Honda Finance Corporation  January 2008 - June 2011
Honda North America  March 2004 - January 2008
Countrywide Home Loans   March 2002 - March 2004
Dominium Management Corporation   December 2000 - August 2001
Le Pera & Lessa, LLP   July 1998 - December 2000
National Court of First Instance No. 41, Capital Federal, Argentina (Judicial Power)   March 1991 - July 1998

Education
Boston University School of Law
LL.M. Degree

St Monica's

Universidad de Buenos Aires
J.D.

Experience
Nebraska Methodist Health System  December 2010 - Present
Alegent Health  October 2008 - October 2010
ARAMARK  March 2008 - August 2008
Countrywide Home Loans   June 2005 - February 2008

Skills
Onboarding, Hiring, PeopleSoft, Interviewing, Customer Service, Microsoft Office, Customer Relations, Full-cycle Recruiting, Talent Acquisition, Interviews, Recruiting, Employee Relations, Human Resources, Performance Management, Team Building, New Hire Orientations, Employee Benefits, Management, Applicant Tracking..., SDLC, Deferred Compensation, Employee Engagement, College Recruiting, Benefits Administration, Internet Recruiting, Background Checks, HRIS, Temporary Placement, Workforce Planning, Taleo, Talent Management, Technical Recruiting, Staffing Services, Sourcing, Employee Training

Education
Baylor University - Hankamer School of Business   1999 — 2002
Business, Human Resources

Midlothian High School

Experience
Moranga Life   June 2010 - Present
Mmoguls   September 2009 - December 2009
SBC financial Group, Inc.   January 2006 - September 2009
Countrywide Home Loans   March 2003 - January 2006

Education
Brigham Young University   1963 — 1967
Pre Dental

Experience
HomeCare and Hospice of the Valley   October 2012 - Present
Traditions Health Care  July 2011 - July 2012
Parkway Health Center   January 2010 - July 2011
Summit Home Health & Hospice   April 2010 - January 2011
Retirement Living Group   December 2008 - January 2010
Mountainwest Security Systems, LLC   January 2007 - November 2008
Countrywide Home Loans   May 2006 - December 2006
Gale Insulation, A Masco Company   October 2002 - April 2006
PGM Inc.  May 2000 - September 2002
Hansen All-Seasons Insulation, A Masco Company   November 1996 - April 2000

Skills
Training, Sales, Program Management, Microsoft Office, Microsoft Excel, Medicare, Medicaid, Marketing, Management, Healthcare, Customer Service, Accounting, Process Improvement, Strategic Planning

Education
Brigham Young University   1998 — 1999
B.S., Business Management, Finance Emphasis

Utah Valley University   1996 — 1997
A.S., General Studies

Experience
Wells Fargo Home Mortgage  March 2013 - Present
Wells Fargo Home Mortgage  July 2011 - March 2013
Fairway Independent Mortgage Corporation  2009 - 2011
Banco Popular  May 2008 - December 2008
Dynamic Capital Mortgage  January 2008 - March 2008
Countrywide Home Loans   March 2003 - October 2007

Education
Boston University   1997 — 2001
Bachelor of Science, Communications; Advertising

Experience
TXU  September 2011 - Present
Bank of America  June 2005 - September 2011
Countrywide Home Loans   2002 - 2005
AEGON  2000 - 2002

Skills
Call Center, Mortgage Lending, Relationship Management, Customer Experience, Process Improvement, Sales Management, Banking, Strategic Planning, Vendor Management, Customer Retention, Telemarketing, CRM, Direct Marketing, Segmentation, Underwriting, Call Centers, Management, Leadership, Customer Satisfaction, Credit

Education
The University of Dallas   2004 — 2007
MBA, Marketing

Baylor University   1995 — 1999
Business Administration, Marketing / Spanish

Experience
Valpak of Minnneapolis/St. Paul   2008 - Present
Countrywide Home Loans   December 2005 - January 2008
Countrywide Full Spectrum Lending  June 2004 - December 2005
Ameriquest Mortgage Company  October 2000 - June 2004

Skills
Lead Generation, Direct Marketing, New Business Development, Cold Calling, Credit, Loans, Sellers, Sales, Customer Service, Selling, Refinance, Mortgage Lending, Investment Properties, Advertising Sales

Education
South Central College   1992 — 1994
Associate of Arts and Sciences (A.A.S.), Marketing & Sales Management, Graduated

Bethany Lutheran College   1990 — 1992
Associate of Arts (A.A.), General Education, Graduated

Loyola High School   1987 — 1990
Diploma, General Studies, Graduated

Experience
Southern California Edison  August 2012 - Present
Certified Property Appraisal Group   January 2009 - 2010
Countrywide Home Loans   January 2004 - February 2007

Skills
SDLC, Visio, Business Analysis, Systems Analysis, Process Improvement, Requirements Gathering, Business Process..., Software Documentation, Project Management, Business Process, MS Project, SAP, Integration

Education
University of California Irvine   2012 — 2013
Certificate in Project Management, Project Management, A

SSD Global Solutions   2010 — 2010
Lean Six Sigma Black Belt, Business Process Management for Continuous Improvement

The College for Appraisers   2007 — 2009
USPAP Certification in Personal Property Appraisal, Antiques, Collectibles, Vehicles

University of California Cooperative Extension Los Angeles County Common Ground   2005 — 2005
Master Gardener Certification, Gardening Fruits and Vegetables for sustainability

California State University-Dominguez Hills   1981 — 1985
MBA, Business

Boston University   1974 — 1976
BS, Education

Pine Manor College   1972 — 1974
AA, Art History, English

Peabody High School   1970 — 1972
Graduated, High School

Experience
Bank of America Home Loans  July 2009 - May 2010
Countrywide Home Loans   December 2006 - April 2009
Time Warner Cable  August 2006 - December 2006
Comcast Corporation  July 2004 - August 2006
VarTec Telecom  May 2003 - May 2004
Stream International  February 2000 - May 2003

Education
Bergen Community College   1971 — 1981
A.A.S., Accounting

Experience
Prime Lending  September 2009 - May 2011
Bank of America  March 2008 - March 2009
Countrywide Home Loans   April 2001 - September 2007

Education
Briarcliffe College
Associates Degree, Applied Science

Experience
Tyson Foods  August 2007 - Present
Countrywide Home Loans   April 2004 - August 2004
American Home Mortgage  April 2003 - September 2003

Skills
Sales, Communication, Highly detail oriented, Management, Employee Training, Mortgage Underwriting, Mortgage Banking

Education
Briar Cliff University   1987 — 1991
Bachelor of Arts (BA), Business Administration and Management, General

Primghar High School   1984 — 1987
High School, General Studies

Experience
Homebridge Financial Services   June 2002 - Present
Countrywide Home Loans   May 2002 - June 2006

Skills
Real Estate, Investments, Mortgage Banking, Credit, Refinance, Loan Origination, Mortgage Lending, Loans, FHA, Banking, Credit Analysis, VA Loans, FHA Financing, Residential Mortgages, Investment Properties

Education
Boston College   1993 — 1997
Bachelor of Applied Science (BASc), Economics

Avon High School   1989 — 1993