EarthLink Company
Industry: IT security company
DescriptionEarthLink offers internet access, premium email, web hosting and privacy and data security products and services to customers throughout the United States. Headquarters: Atlanta, Georgia, United States CEO: Joseph F. Eazor (13 Jan 2014–) Founded: March 1994 Subsidiaries: PeoplePC, New Edge Networks, CenterBeam, Parent organization: Windstream Holdings Founders: Sky Dayton, Reed Slatkin
EarthLink List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at EarthLink. You can filter them based on skills, years of employment, job, education, department, and prior employment.
EarthLink Salaries. You can even request information on how much does EarthLink pay if you want to. Learn about salaries, pros and cons of working for EarthLink directly from the past employees.
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2,012 EarthLink employees in database. Find out everything there's to know about EarthLink employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
EarthLink Employees
AT&T December 2014 - Present
Cricket Wireless March 2014 - Present
Aio Wireless May 2013 - March 2014
AT&T Mobility May 2012 - May 2013
AT&T Mobility April 2008 - May 2012
AT&T April 2005 - April 2008
EarthLink March 2004 - April 2005
EarthLink May 2003 - March 2004
Telcove / (formerly Adelphia Business Solutions) January 2000 - May 2002
Utility Support Systems December 1998 - January 2000
Skills
Product Management, Product Strategy, Cross-functional Team..., Product Development, Product Marketing, User Experience Design, Handset Portfolio..., Strategic Planning, Requirements Management, Partner Management, Handset Software Design, Competitive Analysis, Forecasting, Pricing Analysis, Contract Negotiations, Business Analysis, Merchandising, RFP Process &..., Consumer Communication..., Marketing Operations, Product Launch, RFP, Telecommunications, Communication, Wireless, Contract Negotiation, Go-to-market Strategy, Management, Mobile Devices, Process Improvement, Product Lifecycle..., Strategy, Program Management, Strategic Partnerships
Education
Emory University - Goizueta Business School 2002 — 2003
MBA, Business
Georgia Institute of Technology 1993 — 1998
Bachelor, Electrical Engineering
EarthLink 2015 - Present
EarthLink 2014 - 2015
EarthLink 2014 - 2014
EarthLink 2012 - 2014
EarthLink 2009 - 2012
Earthlink 2007 - 2009
Earthlink 2003 - 2007
Earthlink 2001 - 2003
EarthLink 1999 - 2001
EarthLink 1997 - 1999
Skills
Team Building, Problem Solving, Change Management, Telecommunications, Financial Analysis, Leadership, Project Management, Contract Negotiation, Vendor Management, Business Analysis, Process Improvement, Project Planning, Finance, Cross-functional Team..., Management, Business Intelligence, Account Management, Forecasting, Start-ups, Business Process..., Accounting, Management Consulting, SaaS, Integration, Strategy, Operations Management, Product Management, Program Management, Team Leadership, Mergers & Acquisitions, CRM, Analysis, Competitive Analysis, Business Planning, Business Process, Executive Management, Business Strategy, Strategic Partnerships, Budgets, P&L Management, Cloud Computing, Outsourcing, Call Centers, Strategic Planning, Solution Selling
Education
Georgia State University - J. Mack Robinson College of Business
EMBA, 4.0
Emory University - Goizueta Business School
BBA, Accounting, Biology
Fairfield High School
Equity Prime Mortgage April 2014 - Present
Silverton Mortgage Specialists, Inc. December 2012 - April 2014
Generation Mortgage Company 2009 - 2012
BlueLinx Corporation 2008 - 2009
Earthlink 2006 - 2007
Callaway Partners 2004 - 2006
PRG-Schultz 2000 - 2004
Infor 1997 - 2000
Skills
Forecasting, Financial Analysis, Process Improvement, Financial Modeling, Accounting, Budgets, Project Management, Finance, Strategic Planning, Corporate Finance, Hyperion Enterprise
Education
Emory University - Goizueta Business School 1985 — 1987
MBA
University of South Carolina-Columbia 1977 — 1981
BS
Facebook July 2012 - Present
Unilever April 2011 - June 2012
Unilever March 2009 - May 2011
Unilever July 2007 - March 2009
Kimberly Clark Professional June 2006 - June 2007
Unilever August 2003 - May 2006
EarthLink 1995 - 2003
MindSpring/EarthLink 1995 - 2003
MindSpring 1997 - 1999
Skills
Team Management, Team Building, Loyalty Marketing, Sales Presentations, Google Adwords, Brand Management, Customer Insight, Shopper Marketing, FMCG, Consumer Products
Education
Emory University - Goizueta Business School 2001 — 2003
MBA
The University of Georgia
BS
RSH
Section16Media March 2009 - Present
The Specialists February 2011 - 2012
The Specialists February 2011 - 2011
American Idol Productions 2011 - 2011
MARTA April 2010 - June 2010
Hertz Local Edition May 2004 - August 2008
ELCCA's Heritage Magazine January 1989 - January 2008
Earthlink March 2001 - April 2004
Enterprise Car Rental January 2000 - January 2001
BellSouth Mobility March 1998 - February 2000
Skills
Final Cut Pro, Adobe Creative Suite, Premiere, Word, Keynote, PowerPoint, Excel, Quickbooks, Lotus Notes, iMovie, Video Editing, Video, Photoshop, Social Media, Promotions, Editing, Video Production, Social Networking, Mac, Photography, Writing, Entertainment, Scriptwriting, Microsoft Word, Microsoft Excel, Screenwriting, Blogging, Broadcast, Event Management, Event Planning, Facebook, Marketing, Nonprofits, Press Releases, Public Relations, Social Media Marketing, Television, Film Production, Radio, QuickBooks, Film
Education
Full Sail University 2011 — 2012
Master's degree, Creative Writing, 3.19
Full Sail University 2008 — 2010
Entertainment Business, Media Arts, Internet, Mangement, Accounting, Marketing, Venture FInancing, E-commerce, Intellectual
Mays High School 1982 — 1986
Diploma
Embry-Riddle Aeronautical University
Aeronautical Science
Comcast Business August 2015 - Present
Comcast Business May 2012 - August 2015
Comcast Business February 2010 - May 2012
Speakeasy Inc September 2006 - February 2010
Speakeasy July 2004 - September 2006
Earthlink April 1999 - March 2003
Skills
Sales Engineering, Channel Partners, Out-of-the-box Thinker, Ethernet, VoIP, Telecommunications, Managed Services, Networking, Unified Communications, Solution Selling, Cloud Computing, Metro Ethernet, IP, SIP, Direct Sales, Enterprise Software, SIP Trunking, Wireless, WAN, Network Design, Data Center, New Business Development, Co-location, Selling, Telephony, Fiber Optics, Negotiation, Team Building, Internet, DWDM, CWDM, TDM, Contract Negotiation, Colocation, Collocation, Team Leadership, Intelligence, Hosted VoIP, Consultative Selling, Carrier Ethernet, Partner Relations, Team Motivator, Self Driven, Self-confidence, Technical Training, Operational Efficiency, OSI Model, Self-driven, Thinking Outside The Box, Hosted Services
Education
Western Governors University 2012 — 2014
Bachelor of Science (BS), Information Technology
Whatcom Community College 1998 — 1999
Computer Science
Edmonds Community College 1997 — 1998
Computer Science
Ocean Tomo May 2014 - Present
Visa December 2008 - April 2014
Ernst & Young June 2006 - December 2008
Earthlink June 2005 - August 2005
Skills
Financial Modeling, Financial Analysis, Due Diligence, Valuation, Mergers & Acquisitions, Corporate Finance, Financial Reporting, Strategy, Accounting, Business Strategy, Finance, Internal Controls, Start-ups, Patents, Intellectual Property, Mergers, Microsoft Excel
Education
Emory University
BBA, Accounting, Finance and Organization Management
Emory University - Goizueta Business School
Bachelor of Business Administration (BBA), Accounting and Finance
Center for the Advancement and Study of International Education August 2014 - Present
Center for the Advancement and Study of International Education June 2013 - August 2014
NetRail, Inc. 2000 - 2001
EarthLink 1999 - 2000
Ivy Teapot 1998 - 1999
EarthLink 1997 - 1998
CAD CAM, Inc 1996 - 1997
Skills
Linux, Integration, Team Leadership, Management, Databases, Troubleshooting, Project Planning, Access, Networking, Business Process, Analysis, Forecasting, Network Design, Telecommunications
Education
Mercer University - Tift College of Education 2012 — 2013
Master of Teaching Candidate, Secondary Science - Biology
University of Louisiana at Lafayette 1992 — 1995
M.S., Biology
Furman University 1988 — 1992
B.S., Biology
LinkedIn September 2014 - Present
LinkedIn March 2014 - September 2014
LinkedIn November 2012 - March 2014
Yahoo! July 2010 - October 2012
Applied Underwriters August 2009 - July 2010
University of Nebraska at Omaha March 2008 - December 2008
Hewlett-Packard March 2003 - February 2004
EarthLink January 2001 - March 2003
Skills
Troubleshooting, Technical Support, Creative Writing, HTML, Email Marketing, Microsoft Office, SEO, Social Media, Online Advertising, Microsoft Excel, PHP, SEM, Salesforce.com, MySQL, Video Editing, Web Development, CRM, Networking, WordPress, Photoshop, Dreamweaver, Web Design, Customer Advocacy, Adobe Creative Suite, Writing, Game Design, Storyboarding, Rhetoric, Email Clients, Illustrator, Microsoft Publisher, E-commerce Consulting, DNS management, InDesign, Ellisonization, Customer Satisfaction, Awesomeness
Education
Full Sail University 2010 — 2011
Master's Degree, Creative Writing
University of Nebraska at Omaha 2001 — 2009
Bachelor's Degree, English
Sutherland Global Services June 2014 - January 2015
Sutherland Global Services January 2014 - May 2014
PROFESSIONAL MUSICIAN January 1980 - January 2013
Dak Industries July 2007 - July 2012
Apogee Electronics November 2004 - November 2006
EarthLink February 1997 - March 2003
Ripe Productions January 1989 - January 1997
Skills
Pro Tools, Studio Recording, Audio Engineering, Music Production, Original Music, Composition, Songwriting, Songs, Film Scoring, Band, Live Performer, Social Media, Mac & PC platforms, Microsoft Office, Computer Technology, PC Consultant, Unix Administration, Windows Operating..., Windows Home Server, Music Industry, Music, Entertainment, Recording
Education
El Camino College 1978 — 1980
Associate's Degree, Music Theory and Composition
Crenshaw High 1975 — 1978
High School, Music Theory and Composition
Horace Mann Jr High 1973 — 1975
Middle School Diploma, Music
EarthLink January 2015 - Present
EarthLink January 2014 - January 2015
EarthLink Business January 2013 - January 2014
EarthLink Business February 2010 - January 2013
EarthLink Business November 2009 - February 2010
Skills
Switches, CCNP Certified, Networking, Windows, Hardware, Software Installation, VoIP, IP, Ubuntu, Telecommunications, Managed Services, MPLS, Unified Communications, Telephony, Ethernet, Troubleshooting, Cisco Technologies, T1, CCNA
Education
Gadsden State Community College 2009 — 2013
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, Undergrad
AT&T April 2010 - Present
AGCO Corporation July 2009 - May 2011
Matrix/AT&T Mobility December 2008 - June 2009
Cox Communications, Inc. August 2008 - November 2008
AT&T Mobility October 2007 - July 2008
Earthlink May 2006 - October 2007
BellSouth March 2000 - May 2006
MCI WorldCom March 1993 - March 2000
Skills
Risk Management, Management, Infrastructure, PMI, Information Technology, PMP, PMO, Vendor Management, Project Portfolio..., SDLC, Telecommunications, Resource Management, Cross-functional Team..., Data Center, MS Project, Software Project..., Visio, VoIP
Education
Florida State University - College of Business 1986 — 1990
Bachelor's degree, Finance and International Business
ILWU Local 19 June 2004 - Present
UA Local 32 April 2004 - Present
EarthLink June 2001 - March 2003
Education
Renton Technical College
Welding Inspection, Welding
Bellevue Community College
Computer Systems Networking and Telecommunications
Diablo Valley Community College
General Studies, Economics, Psychology
Edmonds Community College 1994 — 1994
Aerobics
Lake Washington Technical College
Fitness Trainer
Calhoun County, Alabama 9-1-1 District January 2014 - Present
EarthLink August 2012 - January 2014
Hobson City Public Library August 2013 - December 2013
Sonic Drive-In July 2004 - December 2012
Skills
Microsoft Office, Organization &..., Communication Skills, Accurate Record Keeping, Team-oriented, Technical Writing, PowerPoint, Problem Solving, Cash Management, Customer Service, Telecommunications, Word Processing, Media Production, Teamwork, Access, Social Networking, Communication, Microsoft Excel, Microsoft Word, Public Speaking
Education
Jacksonville State University 2011 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Gadsden State Community College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Comcast Business September 2013 - Present
Earthlink Business October 2008 - September 2013
EarthLink January 2008 - September 2013
Deltacom 2001 - 2010
Deltacom January 2008 - November 2008
Skills
B2B, Enterprise Software, Co-location, Telephony, Managed Services, VoIP, Telecommunications, T1, Wireless, MPLS, SIP Trunking, Metro Ethernet, Business Development, CRM, Cloud Computing, Direct Sales, Networking
Education
Central Florida Community College 1998 — 1999
business
Florida State University
N/A, Business Administration, Management and Operations
T-Mobile July 2015 - Present
EarthLink August 2014 - July 2015
Comcast Business March 2012 - August 2014
Bright House Networks December 2008 - March 2012
Bright House Networks September 2000 - December 2008
Young America December 1997 - July 2000
Skills
Telecommunications, Sales Operations, Sales, B2B, Direct Sales, Sales Management, Management, Leadership, Account Management, Networking, Customer Service, Customer Retention, Solution Selling, Customer Satisfaction, Selling, Sales Process, Call Center, Cold Calling, Coaching, Team Leadership, Contract Negotiation, Co-location, Time Management, VoIP, Managed Services, PowerPoint, Public Speaking, Microsoft Excel, SIP Trunking, Telephony, Metro Ethernet, Team Building, New Business Development, Training, Marketing, Negotiation, Microsoft Office, Social Media, Strategic Planning, Outlook, Hiring, Problem Solving, Recruiting, Microsoft Word, Business Management, Consultative Selling, Unified Communications, Call Centers
Education
University of Central Florida 2008 — 2011
B.A., Interpersonal & Organizational Communication
Brevard Community College 2000 — 2001
A.A., General Studies
Prescription Plus Pharmacy January 2014 - Present
Freelance Services August 2012 - Present
Auntie Dee's Tasty Treats January 2008 - Present
Itty Bitty's Books June 2006 - Present
Advanceit Financial October 2013 - January 2014
Golden Pacific Insurance Services March 2002 - January 2003
Sprint PCS December 2001 - March 2002
The Wooditch Group December 2000 - October 2001
EarthLink March 1999 - December 2000
Beagle II Productions/ Warner Brother Home Video July 1999 - October 1999
Skills
Books, Creative Writing, Copy Editing, Blogging, Art, Publishing, Copywriting, Editing, Social Networking, Non-fiction, Poetry, Fiction, Film, Novels, Storytelling, Literature, Proofreading, Web Content, Magazines, Book Reviews, Short Stories, Published Author, Science Fiction, Freelance Writing, Ebooks, Editorial, Fiction Writing, Ghostwriting, Creative Non-fiction
Education
Franklin Pierce University 1989 — 1993
Bachelors, Mass Communication(Tv/Radio) Minor Professional Writing
Richmond, The American International University in London 1992 — 1992
International Internship
Baltimore City College High School 1985 — 1989
College Prep
EarthLink July 2015 - Present
Erie Community College June 2014 - Present
Tyson Foods September 2000 - December 2014
Skills
Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Visual Basic, Databases, Networking, Information Technology, Marketing, Troubleshooting, Research, Public Speaking, Process Improvement, Manufacturing
Education
Erie Community College 2014 — 2015
Associate's degree-Information Technology, Computer Systems Networking and Telecommunications
Erie Community College 2003 — 2006
Associate's degree-Business Administration, Accounting and Business/Management
Independent Health October 2014 - Present
EarthLink October 2012 - September 2014
Synergy Global Solutions August 2010 - October 2012
University at Buffalo April 2009 - June 2010
Independent Living September 2008 - February 2009
Cpap Xpress October 2007 - May 2008
Big Mike's Contracting June 2001 - August 2005
Skills
Windows Server, Troubleshooting, SharePoint, Software Documentation, Microsoft SQL Server, Windows, Requirements Analysis, SQL, Testing, Data Center, Servers, Windows 7, Networking, VMware, Citrix, Active Directory, Help Desk Support, TCP/IP, Software Installation, Time Management, Incident Management
Education
University at Buffalo 2008 — 2012
Bachelor of Science (BS), Computer Science
Erie Community College 2005 — 2007
Associate's degree, Computer and Information Systems Security/Information Assurance
TIAA-CREF September 2014 - Present
Ally Financial Inc. April 2011 - June 2014
Ally Financial Inc. November 2008 - April 2011
EarthLink February 2007 - November 2008
Independent Contractor 2005 - 2007
ING Financial May 2006 - November 2006
Kilpatrick Stockton LLP February 2003 - February 2006
Manning Selvage & Lee September 2001 - February 2003
Skills
Financial Services, Social Marketing, Content Strategy, Email Marketing, Mobile Marketing, Digital Marketing, Campaign Strategies, Automotive, Customer Loyalty..., CRM, Product Adoption, Social Planning, Channel Optimization, Strategy, Integrated Marketing, Marketing Communications, Cross-functional Team..., Marketing Research, Product Marketing, Marketing, Strategic Partnerships, Multi-channel Marketing, Media Relations
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2007
MBA, Marketing
Eastern Michigan University 1998 — 2001
BS, Public Relations
29th Street Publishing September 2013 - Present
Serious Eats November 2006 - March 2013
Mule Design Studio January 2005 - November 2006
Earthlink 2001 - 2003
Earthlink August 2000 - February 2001
Earthlink August 1999 - August 2000
Skills
Product Management, Competitive Analysis, Content Strategy, Product Development, Social Media, Community Management, User Experience and..., Business Development, Strategic Partnerships, Cross-functional Team..., Blogging, Digital Marketing, User Experience, Online Advertising, Digital Media, Digital Strategy, Management, SEO, Social Media Marketing, Strategy
Education
Emory University 1993 — 1997
B.A., Women's Studies and Philosophy
Florida Association of Court Clerks and Comptrollers May 2014 - Present
Campbell Group International, Inc June 2013 - Present
State of Florida August 2011 - June 2013
CGI April 1994 - September 2011
Vision2020, LLC November 2005 - April 2009
EarthLink 1996 - 2006
AT&T 1979 - 1996
Skills
Presentations, Telecommunications, Team Leadership, Group Dynamics, Strategic Planning, Disaster Recovery, Entrepreneurship, Grant Writing, Key Account Development, Key Account Management, Leadership, Lobbying, Contract Negotiation, Social Networking, Negotiation, New Business Development, Non-profits, Network Security, Network Administration, Pricing, VoIP, Business Strategy, Management, Program Management, Business Development, Management Consulting, Analysis, Account Management, Cross-functional Team..., Budgets, Sales Management, Business Intelligence, CRM, Marketing Communications, Start-ups, Change Management, Marketing, Sales, Strategy, Government, Organizational..., Product Development, Operations Management, Marketing Strategy, Training, Team Building, Recruiting, Vendor Management, Wireless, Strategic Partnerships
Education
Florida State University - College of Business 1990 — 1992
MBA, Marketing/Finance
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1969 — 1973
BS Business Administration, Finance
EarthLink May 1993 - Present
AT&T October 2008 - May 2009
One Communications September 2007 - June 2008
One Communications April 2006 - September 2007
CTC Communications June 1998 - April 2006
CTC Communications April 1995 - June 1998
CTC Communications May 1993 - April 1995
Skills
Managed Services, Co-location, MPLS, VoIP, Solution Selling, T1, Telecommunications, Long Distance, Data Center, PRI, Unified Communications, Direct Sales, Sales Operations, Account Management, Sales Process, Telephony, Hosted Services, Call Centers, Management, Sales, Cloud Computing, IP, Wireless
Education
Ferrum College
First Colonial High School
Bersin by Deloitte December 2011 - Present
Bersin & Associates January 2011 - December 2011
Bersin & Associates February 2008 - January 2011
Learn.com January 2007 - February 2008
Learn.com September 2006 - January 2007
EarthLink March 2003 - September 2006
EarthLink June 2001 - March 2003
EarthLink November 2000 - June 2001
EarthLink January 2000 - November 2000
MindSpring March 1999 - January 2000
Skills
Educational Technology, E-Learning, Organizational..., Talent Management, Performance Management, Coaching, Outsourcing, Social Learning, Human Performance, Information Architecture, SCORM, Situational Leadership, Information Mapping, Human Factors, Learning Organizations, learning culture, Research, Research Design, Market Research, Analysis, Qualitative Research, Public Speaking, Webinars, Learning Management..., Learning Architectures, Mobile Learning, Experiential Learning, Change Management, Simulations, Social Software, Analytics, Microsoft Excel, Travel, Cooking, Strategy, Leadership Development, Consulting, Training, Instructor-led Training, Content Development, SaaS, Training Delivery, Staff Development, Integration, Organizational Learning, Instructional Design, Blended Learning, Thought Leadership, Knowledge Management, Performance Improvement
Education
Georgia Institute of Technology 1998 — 2001
MS
Emory University 1992 — 1996
BA
Oxford College of Emory University 1992 — 1994
AA
Cognizant December 2014 - Present
The Home Depot March 2014 - December 2014
Infosys Consulting, Inc. July 2013 - March 2014
Infosys Consulting, Inc. September 2010 - July 2013
Amdocs August 2008 - September 2010
Georgia Institute of Technology August 2006 - May 2008
Earthlink June 2005 - August 2006
Skills
Business Analysis, Business Process..., Analytics, Business Intelligence, Management Consulting, Process Improvement, Project Management, Program Management, SQL, Business Process, Business Strategy, Integration, SDLC, CRM, Requirements Gathering, Six Sigma, Change Management, Telecommunications, Strategy, Requirements Analysis, E-commerce, IT Strategy
Education
Georgia Institute of Technology - Georgia Tech College of Management 2006 — 2008
MBA
Freed-Hardeman University 2001 — 2005
BA
Freed-Hardeman University 2001 — 2005
BS
University Presbyterian Church February 2013 - Present
Freelance September 2008 - Present
Bel Air Presbyterian Church November 2004 - August 2010
Earthlink September 2002 - October 2004
Tomás Rivera Policy Institute January 2002 - July 2002
First Presbyterian Church of Bellevue May 1998 - July 2001
Evergreen Freedom Foundation October 1997 - April 1998
Washington State Senate Republican Caucus January 1997 - February 1997
Skills
Graphic Design, Strategic Communications, Marketing Communications, Editing, Event Management, Press Releases, Advertising, Research, Brand Development, Non-profits, Marketing, Social Media, Public Relations, Television, Nonprofits, Strategy, Web Design, InDesign, Newsletters
Education
Fuller Theological Seminary 2003 — 2004
Theology & Pop Culture
Whitworth University 1993 — 1997
Bachelor of Arts, Communications, Political Studies, Religion
Curtis High School
Wap Ext. Inc. August 2014 - September 2014
EarthLink April 2013 - January 2014
Syncsort August 2009 - May 2012
Compuware 2008 - 2009
ASG 1997 - 2008
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Direct Sales, Business Development, Strategic Partnerships, Channel Partners, Sales Management, Sales, Latin American markets, Software Industry, Business Alliances, CRM, Pre-sales, Professional Services, Go-to-market Strategy, Cloud Computing IaaS, Salesforce.com, Sales Process, Lead Generation, Business Intelligence, Management, Managed Services, Account Management, Sales Enablement, Partner Management, Strategy, Virtualization, Consulting, New Business Development, Start-ups, Team Leadership
Education
UCE - Dom. Rep. 1985 — 1990
Doctorate, School of Medical Sciences
Edison Community College 1983 — 1985
Associate of Arts (AA)
LivePerson January 2012 - Present
LivePerson September 2007 - Present
Earthlink January 2006 - September 2007
Earthlink February 2000 - January 2006
MindSpring April 1996 - February 2000
Education
Emory University 1986 — 1990
Biology, English
Cox Enterprises January 2015 - Present
Cox Automotive (formerly AutoTrader Group) January 2014 - December 2014
AutoTrader Group (formerly AutoTrader.com) November 2012 - January 2014
AutoTrader.com October 2007 - November 2012
Earthlink May 2003 - October 2007
Employease September 2001 - February 2003
Benchmark HR Solutions 1999 - 2001
Lucent Technologies 1998 - 1999
Knowledge Workers 1996 - 1998
System One Technical 1995 - 1996
Skills
Talent Acquisition, Applicant Tracking..., Recruiting, Talent Management, Technical Recruiting, Employee Relations, Performance Management, Onboarding, Human Resources, HRIS, Account Management, Salesforce.com, Management, Sourcing, Team Building, Interviews, Vendor Management, Business Intelligence, CRM, Leadership, Marketing, Strategy, Training, Employee Benefits, Temporary Placement, Personnel Management, New Hire Orientations, Hiring
Education
Next Gen Leadership Program 2011 — 2011
Florida State University
Bachelor's degree, Philosophy
LivingSocial August 2011 - Present
Emdeon April 2003 - October 2010
Emdeon September 2000 - April 2003
Earthlink May 2000 - August 2000
J.S. Guy Chemistry Library at Emory University May 1998 - May 2000
The Living Room January 1999 - May 1999
Skills
EDI, Project Management
Education
Emory University 1996 — 2000
BS, Biology, Religion
Emory University 1996 — 2000
Bachelor of Science; Bachelor of Arts, Biology; Religion
TechSkills January 2010 - November 2010
contractor December 2007 - March 2010
Chevron February 2004 - February 2006
Earthlink June 1999 - February 2004
Education
TechSkills 2012 — 2013
MCSE, Networking
Frederick Community College 1989 — 1991
AA, Informangment
Kennesaw State University January 2015 - Present
Kennesaw State University July 2013 - Present
Kennesaw State University July 2009 - June 2013
J. Walter Thompson CET June 2007 - February 2008
EarthLink October 2004 - April 2007
Ogilvy Action ATL (formerly BEN Marketing Group) June 2002 - May 2004
Summit Marketing September 1995 - May 2001
Orlando/Orange County Convention & Visitors Bureau May 1990 - September 1995
Skills
Project Management, Marketing Communications, Creative Direction, Merchandising, Integrated Marketing, Marketing Research, Budgeting, Dreamweaver, Budgets, Marketing Management, Program Management, PowerPoint, Social Networking, Advertising, Event Planning, Leadership, Marketing, Management, Microsoft Excel, CRM, Strategy, Event Management, Sales
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2009
MBA, Leadership
Shorter University 2000 — 2001
BS, Business Management
Florida State University 1984 — 1985
AA, Liberal Arts/Communications
ika Systems April 2015 - Present
Xand January 2015 - April 2015
Bose Corporation August 2014 - January 2015
Monster January 2013 - May 2014
EarthLink October 2007 - January 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Fitchburg State University 1986 — 1990
Bachelor of Science (BS), Computer Science
Purchasing Power April 2014 - Present
Purchasing Power August 2010 - Present
Purchasing Power April 2007 - August 2010
Purchasing Power April 2006 - March 2007
Inforte Consulting 2004 - 2006
EarthLink January 1999 - November 2004
Charlton-Engel Marketing Agency 1998 - 1999
TMP Worldwide/Monster.com 1996 - 1998
Skills
Analytics, Product Development, Customer Relations, Strategic Planning, Business Strategy, Marketing Strategy, Sales Management, National Account..., B2C marketing, B2B Marketing, Campaign Strategy, Product Innovation, Online Marketing, Team Leadership, Strategic Partnerships, Strategy, Account Management, Cross-functional Team..., Product Management, Start-ups, Customer Service, Sales, Management, Sales Operations, Thought Leadership, Leadership
Education
Emory University - Goizueta Business School 1999 — 2001
MBA
University of Virginia 1992 — 1996
BA
Global Knowledge Training June 2014 - Present
STEALTHbits Technologies 2013 - June 2014
EarthLink June 2012 - February 2013
Sage October 2007 - May 2012
Gartner January 2006 - June 2007
Skills
SaaS, Salesforce.com, New Business Development, Sales, Competitive Analysis, Product Marketing, Product Management, Business Analysis, Sourcing, Executive Search, Marketing Strategy, Program Management, Leadership, Public Relations, Business Planning, Project Management, Presentations, Marketing, Strategy, Sales Operations, B2B, Selling, Management, Account Management, Networking, Enterprise Software, Cloud Computing, Solution Selling
Education
Florida Gulf Coast University 2001 — 2005
Bachelor of Science, Marketing
Towson Catholic High School, Towson, MD 1992 — 1995
Maguire
LPM Holding Company Inc. March 2014 - Present
EarthLink April 1997 - December 2012
One Communications 1997 - 2006
Avery Dennison 1993 - 1997
Executone Information Systems, Inc. 1988 - 1992
Computer Telephone Co. June 1988 - September 1988
Almac Moving & Storage, Inc. 1981 - 1988
Skills
General Ledger, Monthly Close Process, Closing Entries, Balance Sheet Review, Cash Receipts, Intercompany Accounts, Cash Management, Bank Statements, Account Reconciliation, Aging Reports, G/L Reconciliations, Reconciling Reports, Journal Entries, Variance Analysis, Accounting
Education
Fairfield University
Bachelor's degree, Accounting
Leidos, Inc. (formerly SAIC) January 2008 - September 2014
Xerox (formerly Affiliated Computer Services, Inc. (ACS)) March 2003 - July 2004
Old Dominion Freight Line January 2002 - January 2003
EarthLink January 2001 - January 2002
Unilever Bestfoods (Thomas J. Lipton, Inc.) June 1999 - February 2000
Bethlehem Steel Corp January 1997 - January 1999
Skills
Customer Service, Microsoft Office, Microsoft Excel, Help Desk Support, Technical Support, Troubleshooting, Analysis, Training, Strategic Planning, Project Management, Process Improvement, Research, Marketing, Inventory Management, Complex Problem Solving, Communication, Administrative Support, Team Building, Multi-Project...
Education
Elizabethtown College
Bachelor of Science (BS), Business Administration, 3.94
HACC, Central Pennsylvania's Community College
Associate of Arts (AA), Liberal Arts - Communications and the Arts, 3.33
Eventus Solutions Group September 2014 - Present
Contractor July 2006 - September 2014
Alliance Data August 2005 - July 2006
Earthlink August 2003 - July 2004
Accenture August 1997 - August 2003
APAC Customer Services July 1996 - August 1997
PRC, LLC July 1995 - July 1996
Ryder System, Inc. July 1983 - July 1995
Skills
Word, Excel, Microsoft Office, Due Diligence, Requirements Analysis, Customer Service, Customer Relations, PowerPoint, Outlook, Visio, Windows, Lotus Notes, MS Project, Documentation, English, Spreadsheets, Analysis, Financial Analysis, Strategic Planning, Forecasting, Business Planning, Business Analysis, Call Center, Outsourcing, Customer Satisfaction, Workforce Management, Business Process..., Process Improvement, Start-ups, Vendor Management, Process Engineering, Team Building, Change Management, Problem Solving, BPO, Operations Management, Account Management, Team Leadership, Telecommunications, Business Process, Budgeting, Program Management, Coaching, Mentoring, Vendor Relations, Team Management, Business Strategy, Quality Assurance, Performance Management, Call Centers
Education
Florida State University - College of Business 1979 — 1982
Bachelor of Science, Marketing
Google May 2011 - Present
The Weather Channel March 2007 - May 2011
EarthLink August 2001 - March 2007
Skills
Digital Media, Mobile Marketing, Interactive Marketing, Digital Marketing, Mobile Advertising, Digital Strategy
Education
Fordham University 1991 — 1995
BA, Communications / Marketing
William Penn Charter
InterContinental Hotels Group May 2014 - Present
IHG November 2009 - Present
SearchIgnite November 2007 - June 2009
EarthLink 2003 - 2007
EarthLink, Inc. 2003 - 2004
EarthLink 1999 - 2003
Mindspring Inc. 1997 - 1999
Skills
Cross-functional Team..., Product Development, Product Management, Product Marketing, Profit Maximization, Strategy, Strategic Partnerships, Competitive Analysis, Leadership, Agile Methodologies, Marketing, Requirements Analysis, Telecommunications, Project Management, Management, Online Marketing, Team Leadership, Training, Pricing, SEO, E-commerce, Quality Assurance, Software Documentation, Sales, Vendor Management, Customer Experience
Education
Emory University 1994 — 1997
Sociology, English/Creative Writing
CAMKAL Transport LLC September 2010 - Present
Allconnect April 2006 - Present
CAMKAL Industrial Transport LLC – San Francisco CA 2004- 2006 March 2004 - March 2006
Earthlink June 2002 - June 2004
SBC/ATT Telecommunications February 1985 - July 2001
Skills
Account Management, Access, Telecommunications, B2B, Sales Operations, Sales, Management, Marketing
Education
Emory University 2013 — 2013
Certifcate Working on PHR, Human Resources Management and Services
Emory University - Goizueta Business School
Grant Writing-Certificate
John F. Kennedy University
BSBA, Business Administration/Marketing
University of California, Berkeley
CNNA Certificate
University of California, Berkeley
Sales/Marketing/Advertising
Wild Bill Austin®, "The Manatee County Mad Man®" October 2009 - Present
Earthlink August 2002 - Present
SUNFLOWER MUSIC CORPORATION August 2002 - Present
Self-employed August 2002 - Present
Alltel's Cellular November 2001 - July 2002
family home rentals March 2000 - November 2001
PRIMECO PERSONAL COMMUNCATIONS November 1997 - March 2000
Various June 1987 - December 1997
Education
Florida International University 1978 — 1981
Performance Music, Voice
Florida Institute of Technology 1966 — 1968
B.S, Computer Science
Florida International University
B, Music
University of West Georgia June 2015 - Present
University of West Georgia August 2009 - Present
University of Vaasa May 2014 - June 2015
DENMARK {the agency} January 2012 - January 2013
Center for Business and Industrial Marketing January 2006 - December 2012
Dxun Marketing Consulting August 2005 - January 2010
Georgia State University January 2006 - November 2009
The Bantam Group March 2005 - August 2005
EarthLink October 2002 - March 2005
BellSouth March 1998 - September 2002
Skills
Marketing Research, Consulting, Marketing Strategy, Market Research, Social Media, Marketing Communications, Social Media Marketing, Integrated Marketing, Advertising, Digital Marketing, Marketing, Online Advertising, Sports Marketing, Sponsorship, Strategy, Online Marketing, B2B Marketing, Public Relations, Research, Marketing Management, Social Networking, Strategic Partnerships, Product Marketing, Event Management, Competitive Analysis, Strategic Planning, Analysis, Analytics, Market Analysis, Brand Development, Product Management, Management, Direct Marketing, Brand Management
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
PhD, Marketing
Emory University - Goizueta Business School 1993 — 1994
M.B.A., Marketing
University of Kentucky
Bachelor of Business Administration (BBA), Marketing
First Data Corporation September 2014 - Present
Independent July 2009 - August 2014
Cypress Communications March 2008 - June 2009
EarthLink October 2005 - November 2007
EarthLink March 2003 - October 2005
Scott Madden 1999 - 2003
Jay Gaines & Company 1995 - 1998
Skills
Call Center, Telecommunications, Process Improvement, Call Centers, Change Management, Customer Experience, Cross-functional Team..., CRM, Vendor Management, Customer Retention, Program Management, Start-ups, Strategy, Leadership, Outsourcing, Product Management
Education
Emory University - Goizueta Business School 1998 — 1999
MBA
State University of New York at Stony Brook 1990 — 1992
MS
Stony Brook University 1987 — 1990
BS
Dealer.com September 2015 - Present
Dealer.com October 2012 - August 2015
Our House June 2011 - October 2012
Tag New Media February 2009 - June 2011
Turner Broadcasting System April 2004 - June 2008
One Eighty Plus Productions July 2002 - February 2004
EarthLink March 2002 - November 2002
EarthLink July 2000 - March 2002
Marriott International November 1998 - June 2000
Skills
Project Management, Business Analysis, Process Improvement, Business Development, Scrum, Account Management, Online Advertising, Agile Project Management, Cross-functional Team..., Product Management, Program Management, SDLC, Strategy, Integration, SaaS, Email Marketing, Social Media Marketing, Software Development, Agile Methodologies, Web Development, E-commerce, Leadership, Product Development, Entrepreneurship, Data Center
Education
Florida International University
BS, Hospitality Administration
Georgia State University - J. Mack Robinson College of Business
MBA, International Marketing
NCR Corporation January 2011 - February 2014
EarthLink February 2007 - October 2009
Russell Corporation June 2004 - February 2007
Russell Corporation March 2000 - June 2004
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines July 1998 - March 2000
Skills
Continuous Improvement, E-procurement, Program Management, Team Building, Business Process..., Project Management, Change Management, Process Improvement, Leadership, Vendor Management, Management, Strategy, Global Sourcing, Sourcing, Business Analysis, Forecasting, Logistics, Negotiation, Supply Chain, Analysis, Contract Negotiation, Cross-functional Team..., Purchasing, Outsourcing, Supply Chain Management, Six Sigma, Strategic Sourcing, Procurement Contracts, Procurement, Business Process..., Supply Management, Pricing, Operations Management, ERP
Education
Embry-Riddle Aeronautical University 1999 — 2001
MS
Saint Leo University 1993 — 1997
BA
Fox Sports Digital (Mobile and Web) March 2011 - Present
MySpace August 2009 - March 2011
DIRECTV November 2007 - August 2009
EarthLink May 2000 - September 2007
Parker Hannifin June 1996 - April 2000
Skills
Cross-functional Team..., Product Management, Agile Project Management, Program Management, Integration, Agile Methodologies, Requirements Analysis, Management, Business Strategy, Process Improvement, PMP, Product Development, Project Management, SDLC, Business Process, Sales Operations, Business Analysis, Quality Assurance, Training, Mobile Applications, Vendor Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
Masters, Business (MBA)
Purdue University 1991 — 1996
Bachelor of Science, Chemical Engineering
Purdue University / University of Bologna (Italy) 1991 — 1996
Bachelor of Arts, Italian
El Camino College
Associate's Degree, Spanish Language and Literature
EarthLink October 2012 - Present
Cablevision February 2012 - October 2012
JDH Contracting November 2010 - November 2011
Avaya Global Services July 2004 - September 2010
SBA Broadband Services January 2001 - June 2004
PageNet 1994 - 2000
Skills
Telecommunications, Wireless, Process Improvement, Vendor Management, Management, Leadership, Networking, Outsourcing, Operations Management, Managed Services, Project Management, VoIP, Business Analysis, IP, Sales Operations, Telephony, Business Process, Customer Satisfaction, Change Management, Integration, Training, Start-ups, Mobile Devices, Wireless Networking, Switches, Ethernet, Cross-functional Team..., Network Design, Troubleshooting, Team Leadership, Customer Experience, Strategy, Service Delivery, Avaya Technologies, Project Planning, Contract Negotiation, Broadband, Problem Solving, Planning, Strategic Planning, Technical Support, Fiber Optics, Analysis, Business Strategy, Unified Communications, Enterprise Software, Program Management, Customer Retention, People Management, MPLS
Education
Faulkner University
Bachelor’s Degree, Business Administration, 3.75
Florida College
Associate’s Degree, ELECTRONICS TECHNOLOGY
EarthLink June 2012 - Present
BLU Technology LLC April 2011 - December 2013
EarthLink May 2005 - June 2012
Georgia Tech Research Institute July 2002 - July 2005
Acterna July 2000 - July 2002
Lockheed Martin Aeronautics Company June 1999 - July 2000
Skills
Tomcat, Java, Java Enterprise Edition, Spring, Cloud Computing, Subversion, EJB, Maven, REST, Software Engineering, Glassfish, JBoss Application Server, JAX-WS, Web Services, Hibernate, Struts, Enterprise Software, JSF, Design Patterns, OSGi, Apache Camel, Android, Jenkins, Oracle, JPA, SoapUI, NetBeans, Linux, Software Development, Apache, JEE 6, MySQL, SOA, SOAP, Ubuntu, Public-Key Cryptography, Spring Boot
Education
Embry-Riddle Aeronautical University 1995 — 1999
BS, Aviation Computer Science
Slalom Consulting September 2011 - Present
Accenture August 2008 - September 2011
EarthLink May 2007 - July 2007
360i January 2005 - May 2006
Westgate Resorts January 2004 - November 2004
UPS July 2002 - January 2004
Skills
Business Case, Business Strategy, Product Development, Management, Project Management, Program Management, Business Analysis, Product Management, Consulting, Management Consulting, Strategy, Analytics, Business Process, Organizational Design, Business Intelligence, Business Process...
Education
Georgia Institute of Technology - Georgia Tech College of Management 2006 — 2008
MBA, Strategy / Operations Management
Emory University - Goizueta Business School 2000 — 2002
BBA, Finance
Emory University 1998 — 2002
BBA, Finance
Palmetto High School 1995 — 1998
Earthlink June 2011 - Present
Federal Railroad Administration 2005 - 2011
Federal Railroad Administration 2003 - 2005
Federal Railroad Administration 1997 - 2003
Arizona Corpooration Commission 1994 - 1997
Grand Canyon Railway/Xanterra Resorts 1989 - 1994
Skills
Public Transport, Railway, Procurement, Contract Management, Project Planning, Rail, Government, Engineering, Transportation, Policy, Logistics, Emergency Management, Safety Management..., Light Rail, Transportation Planning, Operations Management, Team Building, Program Management, Supervisory Skills, Leadership, Contract Negotiation
Education
Fort Lewis College 1974 — 1979
Bachelor of Arts (B.A.), Art Teacher Education
Time Warner Cable September 2013 - Present
T-Mobile 2006 - 2013
Verizon November 2004 - August 2006
Ibase Consulting April 2004 - November 2004
EarthLink May 2000 - March 2003
Skills
TCP/IP, Networking, Call Centers, Team Leadership, Switches, Troubleshooting, VoIP, Wireless, Excellent customer..., Cisco Technologies, Routers, Mobile Devices, Technical Support, Security, QoS, Help Desk Support, Telephony
Education
Eastfield College 2013 — 2018
Associate FOS Computer Science (AS), Network and System Administration/Administrator, Still Attending
Oracle March 2015 - Present
EarthLink 2012 - 2013
Atlas World Group International 2009 - 2011
Petersen Consulting 1997 - 2009
DHL March 2005 - November 2006
Skills
Account Management, Management, New Business Development, Salesforce.com, Solution Selling, Sales, Business Development, Strategy, Sales Process, Sales Management, CRM, Cloud Computing, Contract Negotiation, Consulting, Computer Hardware, Information Technology, Hospitality Consulting, Team Building, Integration, SaaS, Oracle Applications, Enterprise Software
Education
Florida State University
Bachelor of Arts (BA), History / English
Virgin Mobile Latin America September 2011 - Present
Sprint November 2009 - September 2011
Virgin Mobile USA (acquired by Sprint) August 2008 - November 2009
Helio (joint venture between EarthLink and SK Telecom. Acquired by Virgin Mobile) February 2005 - August 2008
Earthlink January 2000 - February 2005
Prudential Financial 1994 - 2000
Skills
Wireless, Start-ups, Mobile Devices, Telecommunications, Vendor Management, Management, Product Management, Leadership, Mobile Technology, Mobile Applications, Testing, Cross-functional Team..., Mobile Internet, Solutions Marketing, CDMA, VoIP, MVNO, LTE, IT Strategy, Outsourcing, Strategy, Product Marketing, Strategic Partnerships
Education
Elon University 1990 — 1994
AT&T 2011 - 2014
Beiswenger, Hoch & Associates 2005 - 2011
EarthLink 2004 - 2005
MoistureVision 2002 - 2004
Infusion Consulting, LLC 2001 - 2002
ATDC 2000 - 2001
GEOPAK 1997 - 1999
Beiswenger, Hoch & Associates 1995 - 1997
Skills
Road, Business Development, Competitive Analysis, Telecommunications, Management Consulting, Product Development, Management, Highways, Engineering, Project Management, Team Leadership, Contract Negotiation, Program Management, VoIP, Cloud Computing, Microsoft Office, Strategy, Sales Management, Product Management
Education
Emory University - Goizueta Business School 1999 — 2001
MBA, Strategy and Marketing
University of Miami 1990 — 1995
BSCE, Civil Engineering
EarthLink 2015 - Present
EarthLink 2014 - Present
EarthLink 2010 - 2014
EarthLink 2008 - 2010
EarthLink 2005 - 2008
EarthLink June 2002 - 2005
APAC Customer Services 1995 - 2002
Technology Solutions May 1994 - October 1995
Ryder System, Inc. 1987 - 1994
Skills
Security, Strategy, Business Transformation, Operational Excellence, Data Center, Telecommunications, Enterprise Software, ITIL, Leadership, Vendor Management, Management, Technical Support, Wireless, Servers, CRM, VoIP, Disaster Recovery, Infrastructure, Call Centers, Outsourcing, Cloud Computing, Call Center, Networking, Managed Services, Product Management, Information Technology, Program Management
Education
Florida Atlantic University 1984 — 1986
BA, Computer Science
University of Georgia - Terry College of Business
Executive Leadership Program, Business Administration, Management and Operations
Southern Company February 2015 - Present
EarthLink May 2000 - February 2015
Knology Holdings Inc April 1998 - May 2000
Skills
Project Mgmt, OSP..., Integration, Project Management, Telecommunications, Troubleshooting, Project Planning, Vendor Management, VoIP, IP, Wireless, Ethernet, MPLS, Managed Services, Network Design, Switches
Education
Frederick Community College 1983 — 1986
Associates in Electronic Technology, Telecommunications Technology/Technician, A
Newell Rubbermaid December 2014 - Present
Consulate Health Care October 2013 - November 2014
S2Verify, LLC September 2012 - October 2013
EarthLink June 2012 - September 2012
Skills
Accounts Receivable, Invoicing, QuickBooks, Outlook, Microsoft Word, Microsoft Excel, Analytical Skills, Financial Analysis, Bank Reconciliation, Lawson General Ledger, Revenue Analysis, Fixed Asset Management, Balance Sheet..., Month End Close, Journal Entries, Revenue Recognition, Expense Analysis, Bad Debt Analysis, Year-end Close, Leadership, Communication, Account Reconciliation, Accounting, Auditing, Expenses, Financial Reporting, Internal Controls, PowerPoint, Public Speaking, Time Management, Microsoft Publisher, SharePoint, Payroll, Finance, Budgets, Analysis, Microsoft Office, General Ledger, Forecasting
Education
Kennesaw State University - Michael J. Coles College of Business 1970 — 2018
Bachelor of Business Administration (B.B.A.), Accounting
Florida Institute of Technology
Master of Business Administration (MBA) in Finance
EarthLink SFDC Solutions Delivery AnalystWellington Steele & Associates, Inc.August 2015 - Present
Appirio March 2011 - February 2015
Independent Health October 2006 - January 2011
Town of Woodstock 2006 - 2006
SUNY New Paltz 2005 - 2006
Hardpact Boardgear 2000 - 2002
Skills
Salesforce.com, Cloud Computing, Strategic Planning, Agile Methodologies, Agile Project Management, Databases, CRM, Customer Relations, Requirements Analysis, Analysis, Budgeting, Data Migration, Customer Service, SFDC, Budgets, Salesforce.com..., Leadership, Training
Education
State University of New York at Buffalo 1999 — 2005
BA, Specialization, and Minor, Geography - World Trade & International Business, Environmental Science
Finger Lakes Community College 2000 — 2002
AS, Liberal Arts
Fierman Research & Marketing August 2006 - Present
EarthLink April 2004 - July 2006
BellSouth Consumer Marketing 2002 - 2003
BellSouth IntelliVentures 1999 - 2002
BellSouth Advertising & Publishing 1997 - 1998
Skills
Analytics, Digital Marketing, Marketing Research, Segmentation, Customer Insight, Marketing Strategy, Marketing, Strategic Partnerships, Analysis, Competitive Analysis, Direct Marketing, Integrated Marketing, Market Analysis, Product Marketing, Market Research, Lead Generation
Education
Emory University - Goizueta Business School 2000 — 2001
MBA, Marketing
Emory University - Goizueta Business School 1993 — 1997
BBA, Finance and Marketing
H&R Block July 2013 - Present
H&R Block August 2012 - July 2013
The Integer Group July 2011 - December 2011
Protocol Global Solutions October 2008 - May 2011
CSC (formerly Covansys) April 2007 - October 2008
Earthlink July 2000 - March 2007
Sprint Nextel February 1999 - July 2000
Sprint Nextel February 1997 - February 1999
Boston Market January 1995 - January 1997
Sprint 1992 - 1995
Skills
Marketing Strategy, Segmentation, Customer Relationship..., New Business Development, Integrated Marketing..., Lead Generation, Client Engagement, Marketing..., Digital Strategy, Product Development, Project Planning, Product Launch, Alliance Development, Database Marketing, Key Account Management, Partnership Development, Integrated Marketing, Client Relationship..., Program Management, Marketing Automation, Email Marketing, Strategic Partnerships, CRM, B2B, Marketing, Strategy, Customer Engagement, Direct Marketing, Cross-functional Team..., Leadership, Business Intelligence, Analytics, Management, Multi-channel Marketing, Start-ups
Education
University of Kansas 1982 — 1984
Bachelor of Science
Emporia State University
Fiscally Fit LLC January 2014 - Present
Ramah Darom, Inc., Camp Ramah Darom May 2008 - July 2013
Innovative Outsourcing December 2008 - January 2009
Cooper, Jones and Cooper Law Firm December 2006 - June 2007
Earthlink February 1999 - July 2000
MCI Communications Corporation (n/k/a WorldCom) July 1996 - May 1997
MCI Communications Corporation (n/k/a WorldCom) February 1996 - July 1996
Long, Aldridge & Norman (n/k/a McKenna, Long & Aldridge) January 1989 - February 1996
Skills
Legal Research, Legal Writing, Corporate Law, Microsoft Excel, Litigation, Legal Assistance, Microsoft Office, Civil Litigation, Commercial Litigation, Product Liability, Legal Issues, Personal Injury, Daily Money Manager, Bill Payment, Tracking Budget Expenses, Budgets, Finance, Notary Public
Education
Kennesaw State University 1996 — 1998
Masters of Business Administration, Business Administration and Management, General, 3.83
Emory University 1984 — 1988
Bachelors of Arts, Political Science
Triple F Ranch August 2011 - Present
CLE Enterprises, LLC January 2011 - Present
CLE Enterprises LLC January 2011 - September 2011
Apex CoVantage LLC – Smart Grid Solutions July 2010 - December 2010
Cooper Power Systems/EAS April 2010 - July 2010
Eka Systems January 2007 - January 2010
EarthLink January 2006 - January 2007
FirstPoint Energy Corp January 1997 - January 1999
Skills
Management
Education
Florida State University 1971 — 1973
BS, Business Administration/Management
Profit More Inc June 2003 - Present
Porch Ent. January 2006 - Present
Olive Garden May 2014 - Present
Agro SVC January 2012 - Present
EarthLink January 2011 - Present
Cooliris January 2011 - Present
Full Circle Films January 2010 - Present
Gaido March 2014 - April 2014
American Income Life January 2010 - December 2010
Primarica June 2007 - June 2008
Skills
Sales Operations, Songwriting, Screenwriting, Published Author, Entertainment, Music, Film, Video, Commercials, Marketing, Advertising, A&R, Documentaries, Sound, Video Production, Music Industry, Creative Writing, Record Labels, Blogging, Music Production, Pro Tools, Short Films, Sales, Recording, Digital Media, Social Networking, Audio Engineering, Studio Recording, Audio Editing, Film Production, Producing, Voice Over, Music Videos, Sound Design, Music Publishing, Video Editing, Audio Post Production, New Media
Education
Florida Career College-Clearwater 2012 — 2013
Computer and Information Sciences and Support Services
Hillsborough Community College 2002 — 2005
Ass., Culinary Arts/Business
Erwin Tech 2000 — 2002
Computer Graphic Arts
Gary Adult School 2000 — 2000
Tampa Bay Technical High School 1997 — 1999
BUILT BASEBALL DUGOUT.....CONSTRUCTION MAJOR
EarthLink February 2015 - Present
EarthLink Business April 2014 - January 2015
BluLeader Pty Ltd August 2010 - July 2013
Transfield Services February 2007 - July 2010
Covance December 2005 - February 2007
St Vincent's Health Australia March 2004 - December 2005
Carlton Screen Advertising February 2002 - April 2003
Carlton Screen Advertising October 1999 - January 2002
Skills
Employee Engagement, Business Process..., Portfolio Management, Business Case, Account Executives, Sales, Strategic Consulting, Strategy, Practice Management, Service Management, Systems Planning, Vendor Management, Partner Management, Partner Engagement, ITIL Certified, ITIL Implementation, Project Management, Program Management, Certified SAP Consultant, Staff Management..., Management, Project Portfolio..., Business Development, IT Management, Staff Management, Business Process..., Integration, Business Analysis
Education
University of Ballarat 2008 — 2009
Advanced Diploma of Strategic Management, Business Administration and Management, General
University of Witwatersrand, South Africa 1989 — 1991
Bachelors of Arts, Pyschology and Sociology
California Closets 2014 - Present
KMG Prestige February 2011 - January 2013
TouchCommerce October 2007 - January 2009
Yahoo! Search Marketing March 2005 - October 2007
Well Hung Cabinets & Trim 2001 - 2005
KC Wood Products February 2002 - February 2003
EarthLink April 1998 - December 2000
MindSpring Internet Services April 1998 - December 2000
Netcom Internet Services April 1998 - December 2000
24 Hour Fitness February 1997 - April 1998
Skills
Marketing, Sales, Account Management, Advertising, Online Advertising, PPC, Sales Management, SEM, SEO, Cabinetry, Kitchen Cabinets
Education
Fort Hays State University 2003 — 2005
Bachelor of Science, Sports Medicine
Garnett High School
AvMed February 2015 - Present
AvMed June 2013 - Present
Assurant Inc. Enterprise Tranformation Office May 2012 - March 2013
Assurant Corporate Technology (ACT) September 2010 - May 2012
Zep Inc. February 2008 - October 2010
Earthlink December 2006 - December 2007
ADP 2002 - 2006
ADP 1999 - 2002
ADP 1997 - 1999
Skills
Vendor Management, PMO, Process Improvement, Business Process..., Six Sigma, Business Analysis, SDLC, ERP, Requirements Analysis, Business Process, SharePoint, Disaster Recovery, Software Documentation, Integration, Visio, Business Intelligence, Program Management, PMP
Education
Georgia Institute of Technology 2010 — 2010
Certification, Lean Six Sigma Green Belt
Florida International University 2006 — 2006
PHR, Professional Human Resources Certificate
Florida International University 2004 — 2005
PMP, Project Management Professional
Florida International University 1992 — 1995
BA, Accounting
Florida International University 1992 — 1995
BA, Management Information Systems
Cox Communications 2013 - Present
WISPA - Wireless Internet Service Provider's Association 2008 - Present
AvrioRMS Group- Carrick Bend February 2012 - January 2013
Kool Smiles September 2011 - January 2012
GTS October 2010 - July 2011
Iron Sky, Inc September 2009 - January 2011
VC3 September 2007 - September 2009
Earthlink April 2007 - October 2007
Motorola July 2006 - January 2007
DeKalb County Public Safety January 2006 - May 2006
Skills
WiFi, Wireless Networking, Wireless, VoIP, WiMAX, SIP, Alvarion, IEEE 802.11, WAN, Switches, Cisco, Linux, TCP/IP, Network Administration, Data Center, Telecommunications, Vendor Management, Windows, VPN, Network Design, Firewalls, Integration, System Administration, Customer Relations, Troubleshooting, Security, Problem Solving, Product Management, Team Leadership, IP, Microsoft Office, Operating Systems, Network Security, Planning, Access, Mobile, Sales Support, Ethernet, Aviation, Avaya, Messaging, Engineering, Internet, Sales Operations, Customer Service, Cisco Technologies, Technical Support, Networking, System Deployment, Windows Server
Education
Embry-Riddle Aeronautical University 1981 — 1984
Bachelor of Science in Aeronautical Science with minor in Management
ClickDimensions November 2014 - Present
ClickDimensions 2010 - Present
c360 Solutions, Inc. 2001 - 2006
EarthLink April 2002 - September 2003
VeriSign 2000 - 2001
Cambridge Technology Partners 1999 - 2000
Datastream Systems 1996 - 1997
Skills
Sales Management, Marketing, SaaS, Direct Marketing, Business Development
Education
University of South Carolina - Darla Moore School of Business 1997 — 1999
MIBS, International Business - Spanish
Furman University 1991 — 1995
Sports Challenge Network October 2014 - Present
Better World Books February 2009 - July 2014
Primedia April 2007 - January 2009
EarthLink February 2002 - April 2007
U.S. Peace Corps, Papua New Guinea February 1997 - May 1999
Procter & Gamble September 1993 - January 1997
Skills
Data Analysis, Product Management, Strategic Partnerships, E-commerce, Product Marketing, Analytics, SEM, Online Advertising, Marketing Strategy, Competitive Analysis, Product Development, Digital Marketing, Lead Generation, Business Development, SEO, Web Analytics, Go-to-market Strategy, Direct Marketing, Integrated Marketing, Multi-channel Marketing, Email Marketing, Social Media Marketing, Mobile Devices, Start-ups, SaaS, New Business Development, Cross-functional Team..., Salesforce.com, Process Improvement, Mobile Applications, Management, Strategy, Marketing, Business Strategy, Marketing Communications, CRM, Entrepreneurship, Marketing Management, B2B, Online Marketing, Social Media, Strategic Planning, Market Research, Account Management, B2B Marketing, Digital Strategy, Team Leadership, Segmentation, PPC, Digital Media
Education
Emory University - Goizueta Business School 1999 — 2001
MBA, Marketing, eCommerce
University of Notre Dame 1988 — 1993
BS, Electrical Engineering
University of Notre Dame 1988 — 1993
BA, Spanish
U.S. Department of State May 2008 - Present
Cbeyond Communications July 2005 - March 2008
Cbeyond Communications November 2003 - July 2005
EarthLink March 2002 - November 2003
Earthlink, Inc June 2000 - March 2002
Secureworks February 2000 - May 2000
MindSpring Enterprises July 1999 - February 2000
MindSpring Enterprises February 1996 - July 1999
Skills
VoIP, Networking, Troubleshooting, Security, Management, CCNA, Technical Support, Telecommunications, Program Management, Microsoft Office, Process Improvement, International Relations, Government, Diplomacy, System Administration, Project Management
Education
Emory University 1991 — 1995
B.A., Sociology
Rain Leaf Ventures July 2013 - Present
EarthLink February 2000 - June 2013
MindSpring September 1997 - February 2000
Syntellect 1995 - 1997
TeleCorp March 1994 - February 1995
ASM, Inc January 1984 - March 1994
Skills
Search Engine Technology, Landing Page..., Email Strategy, Lead Generation, Perl, Unix, Software Development, Solaris, Linux, IP, Agile Methodologies, Firewalls, Virtualization, Cloud Computing, Shell Scripting, System Architecture, Apache, TCP/IP, Bash, Integration, Email Hosting, IMAP, SMTP, System Administration, Large Scale Systems, Python, Web Applications, Telecommunications, Open Source Software, Network Programming, C Programming, Internet Services, Unix Operating Systems
Education
Emory University
BA
Emory University
BA
ParkingSoft LLC April 2015 - Present
ControlScan January 2013 - April 2015
Self-Employed July 2010 - January 2013
Earthlink April 2006 - June 2010
Earthlink, Enterprise Change Management September 2002 - April 2006
Earthlink March 2002 - September 2002
Earthlink April 2001 - March 2002
Earthlink September 2000 - April 2001
Earthlink May 2000 - September 2000
Earthlink March 1999 - April 2000
Skills
ITIL, Networking, Change Management, Computer Network..., Broadband, Release Management, Vendor Management, Network Security, SDLC, Unix, Visio, Telecommunications, Troubleshooting, Process Improvement, Call Center, Business Analysis, BGP, Linux, Disaster Recovery, Integration, Data Center, Security, Routers, Cisco Technologies, Management, VoIP, Call Centers
Education
Emory University 1994 — 1998
BA, Psychology, History
Cox Communications November 2009 - Present
Cypress Communications June 2008 - October 2009
Earthlink June 2003 - June 2008
iServiceX -- Consulting June 2002 - June 2003
Deloitte Consulting June 1999 - May 2002
UPS May 1987 - June 1998
Education
Emory University - Goizueta Business School 1999 — 1999
MBA
University of Nevada-Reno 1989 — 1989
Adobe August 2012 - Present
Get Satisfaction February 2010 - May 2012
Six Apart January 2009 - September 2009
Yahoo! October 2007 - December 2008
EarthLink November 2005 - September 2007
EarthLink June 2004 - October 2005
Turner Broadcasting May 2003 - December 2003
Federal University of Bahia August 1999 - March 2000
Banco Bilbao Vizcaya Argentaria March 1997 - July 1999
Skills
Software Development, Product Management, Product Marketing, SaaS, Product Requirements, Go-to-market Strategy, Product Development, Mobile Applications, Strategic Partnerships, Cross-functional Team..., Competitive Analysis, User Experience, Analytics, Agile Methodologies, Enterprise Software, Product Launch, Start-ups, Cloud Computing, E-commerce, Business Strategy, CRM, Strategy, Marketing, Business Planning, Online Marketing, Marketing Strategy, Agile Project Management, Web Analytics
Education
Emory University - Goizueta Business School 2002 — 2004
MBA, Marketing, Finance
Universidade Federal da Bahia 1993 — 1997
BS, Computer Science
Women Unlimited
RunE2E September 2008 - Present
Centers for Disease Control and Prevention 2010 - 2013
Magellan Navigation February 2008 - August 2008
Earthlink April 2006 - March 2008
Gategourmet inc February 2001 - March 2006
Ferro Corporation January 1999 - January 2001
Mastech Corporation April 1997 - December 1998
Interface Information Technologies June 1994 - May 1997
Institute of Computer Science January 1993 - June 1994
Skills
Integration, ERP, Business Process..., Business Process, SAP, CRM, Process Improvement, SAP CRM, Management, Cloud Computing, Software Project..., SaaS, SDLC, Business Intelligence, Enterprise Software, Agile Methodologies, Requirements Analysis, Product Management, Business Analysis, Vendor Management, SOA, IT Strategy
Education
Emory University - Goizueta Business School 2008 — 2009
MBA
Osmania University 1989 — 1992
BS, Computers
Baldwin Consulting Alliance LLC July 2013 - Present
Printpack, Inc. November 2008 - June 2013
Printpack, Inc. September 2005 - November 2008
The Home Depot 2004 - 2005
Earthlink 2002 - 2004
Baldwin Consulting Alliance, Inc. 1995 - 2002
Greater Atlanta ASTD 1999 - 2000
The Coca-Cola Company 1989 - 1995
Skills
Organizational..., Leadership Development, Performance Management, Talent Management, Succession Planning, Executive Coaching, Change Management, Coaching, Team Building, Organizational..., Employee Engagement, Employee Relations, Talent Acquisition, Strategic Planning, Instructional Design, Onboarding, HRIS, New Hire Orientations, HR Policies, Diversity & Inclusion, Performance Improvement, Workshop Facilitation, Employee Training, Human Resources, Workforce Planning, Recruiting, Employee Benefits, Training, Conflict Resolution, Leadership, Management Development, Career Development, Interviews, Strategy, Personnel Management, Deferred Compensation, Culture Change, Organizational Design, Labor Relations, Training Delivery, Program Management, FMLA, Benefits Administration, Applicant Tracking..., HR Consulting, Management, 360 Feedback, MBTI, Staff Development, Executive Development
Education
Fielding Graduate University 2008 — 2012
Doctor of Philosophy (PhD)
Fielding Graduate University 1999 — 2007
Masters
Georgia Southern University
MPA
The University of Georgia
BS
Abraham Baldwin Agricultural College, Tifton, GA
Associate's Degree
Fiserv September 2012 - February 2015
SunTrust Bank January 2010 - September 2012
Pinnacle Airlines January 2008 - January 2010
CheckFree Corp. April 2006 - January 2008
CheckFree Corp. May 2004 - April 2006
EarthLink January 2003 - April 2004
Delta Technology January 2000 - December 2003
Delta Air Lines 1994 - 2003
Skills
Risk Management, ITIL, Business Continuity, Vendor Management, Disaster Recovery, Process Improvement, Change Management, Business Analysis, Program Management, Business Process..., SDLC, Six Sigma, IT Strategy, Business Process, PMO, IT Management, Governance
Education
University of South Florida 1994 — 1996
BS
Florida State University 1990 — 1994
Rock-Tenn Company August 2012 - Present
Rock-Tenn Company October 2008 - August 2012
Leapfrog Services January 2007 - October 2008
Leapfrog Services Inc December 2004 - December 2006
Earthlink 2000 - 2004
Skills
Active Directory, VMware, Windows, Computer Hardware, Disaster Recovery, DNS, Troubleshooting, Windows Server, Integration, Deployment, Operating Systems, DHCP, VMware ESX, Problem Solving, Administration, Virtualization, Windows Server 2003, System Administration, Hyper-V, Citrix, Servers, Technical Support, System Deployment, Microsoft SQL Server
Education
Emory University 1993 — 1997
BA, History/Psychology
Frontier Communications May 2015 - Present
EarthLink February 2014 - May 2015
Windstream Communications January 2011 - February 2014
PAETEC Communications June 2006 - January 2011
PAETEC Communications June 2000 - June 2006
AT&T December 1999 - June 2000
US Army December 1995 - December 1999
Skills
Telecommunications, VoIP, Wireless, Networking, Ethernet, MPLS, SIP, IP, Team Leadership, Data Center, Managed Services, Telephony, Troubleshooting, Switches, Unified Communications, SIP Trunking, Network Design, T1
Education
University of Maine 1993 — 1995
Bachelors of Science, Mechanical Engineering
Embry-Riddle Aeronautical University 1991 — 1993
EarthLink August 2011 - Present
One Communications April 2001 - August 2011
Cisco Systems March 1999 - April 2001
International Network Services (INS) March 1996 - March 1999
Atlantis Plastics February 1993 - March 1996
Keane Inc 1992 - 1993
Skills
Network Design, Ethernet, MPLS
Education
Florida Atlantic University 1990 — 1992
Masters, Computer Engineering
Microsoft January 2012 - Present
Hewlett-Packard/Spherion April 2007 - August 2011
Hewlett-Packard/Lionbridge Technologies Inc January 2006 - April 2007
Microsoft September 2005 - January 2006
Microsoft June 2004 - June 2005
EarthLink 1997 - 2000
Skills
Test Automation, Software Quality..., Testing, Test Cases, Regression Testing, Manual Testing, Performance Testing, System Testing, Windows Server, Operating Systems, Troubleshooting, Data Center, Windows, Hardware, Defect Tracking, Servers, Technical Support, Networking, HP, Test Execution, Software Installation, Usability Testing, Hyper-V, Functional Testing, Powershell, XML, Bug Tracking, Software Documentation, Cluster, Domain Controller, Domain Management, Firmware, Itanium, EFI, Debuggers, Test Lab Management, Operations Management, IT Operations, Disk Imaging, Build Verification..., WTT, Cabling, Switches, Infiniband, Fiber Switches, SAN, windows clients, Windows Phone, iOS, Mac OS
Education
Netdesk 2003 — 2003
MCSA/MCP, Network and System Administration/Administrator
QAI 2007 — 2007
CSTE, Computer Software Engineering Test
Macomb Community College 1995 — 1996
none, Environmental Science
Ferris State University 1992 — 1993
none, Criminal Justice/Police Science
Cox Communications April 2013 - Present
Leapfrog Services July 2010 - April 2013
Earthlink July 2008 - March 2010
EarthLink April 2006 - June 2008
EarthLink November 2005 - March 2006
EarthLink March 2005 - November 2005
Earthlink, Inc. 2002 - March 2005
MindSpring/Earthlink 2000 - 2002
WSB-TV 1992 - 1992
WSB-TV 1992 - 1992
Skills
Performance Management, Management, Leadership Development, International Relations, Call Center, Vendor Management, Process Improvement, Telecommunications, Customer Experience, Product Management, Project Management, Strategic Planning, Cross-functional Team..., Program Management, Change Management, Marketing, Call Centers, Strategy, Strategic Partnerships, Leadership, Training, Sales, Account Management, CRM, Managed Services, Customer Service, Solution Selling, Customer Retention, Six Sigma, Outsourcing, Cloud Computing, Business Development
Education
Emory University 1993 — 1997
Bachelor of Arts (B.A.), History
Milton Academy 1989 — 1993
N/A
EarthLink ConsultantCallaway PartnersMay 2004 - April 2006
Callaway Partners May 2004 - April 2006
Callaway Partners May 2004 - April 2006
PRG-Schultz April 2000 - April 2004
Education
Emory University - Goizueta Business School 1985 — 1987
Citrix August 2014 - Present
Citrix November 2013 - August 2014
Citrix September 2012 - November 2013
Citrix May 2011 - September 2012
Citrix April 2008 - May 2011
Earthlink April 2007 - October 2007
QBE FIRST March 2005 - April 2007
Ocwen Financial Corp March 2003 - March 2005
Ocwen Financial Corporation March 2002 - March 2003
Ocwen Financial Corporation April 2001 - March 2002
Skills
Six Sigma, Process Improvement, Business Process..., Program Management, Business Analysis, Team Building, Cross-functional Team..., Process Engineering, Process Management, Project Management, Black Belt, Software Project..., Business Intelligence, Requirements Gathering, Analysis, Outsourcing, Training, Leadership, Integration, Vendor Management, Business Process, SDLC, Management
Education
Florida Atlantic University 1996 — 1998
MBA
West Virginia University 1990 — 1994
BS, Business Administration
Microsoft September 2014 - Present
Microsoft January 2012 - September 2014
Microsoft August 2008 - January 2012
Microsoft December 2005 - July 2008
Volt Workforce Solutions October 2002 - December 2005
Earthlink June 1998 - March 2001
Skills
Vendor Management, ITIL, IT Operations, IT Service Management, Program Management, Data Center, SDLC, SharePoint, Service Management, Incident Management, Process Improvement, Project Management, Infrastructure, Change Management, Windows Server, Troubleshooting, IT Strategy, Enterprise Architecture, Cloud Computing, Virtualization, Microsoft Technologies, Service Delivery
Education
Everett Community College 1999 — 2001
PMI Agile Conference
EarthLink November 2009 - Present
EarthLink August 2006 - November 2009
Skills
Vendor Management, Mergers, Contract Negotiation, Process Improvement, Legal Writing, Mergers & Acquisitions, Cross-functional Team..., Contract Management, Program Management, Strategy, Management, CRM, Budgets, Outsourcing
Education
Emory University
Paralegal Certificate
Herbert H. Lehman College
Bachelor of Science (B.S.), Computing and Management
Princess Margaret Secondary 1985 — 1990
Lockheed Martin October 2013 - Present
Lockheed Martin August 2011 - October 2013
Lockheed Martin October 2009 - August 2011
Lockheed Martin January 2008 - September 2010
Lockheed Martin January 2004 - January 2008
Lockheed Martin January 2001 - January 2004
United States Marine Corps June 1993 - June 2001
Earthlink June 1999 - January 2001
I-Link October 1993 - January 1999
Skills
Software Project..., Integration, Requirements Analysis, Testing, Program Management, Software Development, Systems Engineering, System Architecture, SDLC, Enterprise Software, Process Improvement, Software Engineering, Agile Methodologies, Software Documentation, Databases, Configuration Management, Business Process, Requirements Management, Project Management, Architecture, Enterprise Architecture, System Design, Agile Project Management, Management, Web Project Management, Software Design, Distributed Systems, SOA, Risk Management, CMMI, Cross-functional Team..., Microsoft SQL Server, Six Sigma, ERP, PMP, Earned Value Management, Networking, Risk, Computer Science, Solution Architecture, Application Development, EAI, Release Management, Agile, Systems Design, Information Technology, Leadership, SQL, Web Services, AngularJS
Education
Stevens Institute of Technology 2012 — 2017
Master of Science (M.S.), Software Engineering
Stevens Institute of Technology 2012 — 2015
Masters Certificate, Systems-Centric Software Engineering
East Tennessee State University 2002 — 2007
Bachelor of Science (B.S.), Information Technology
Parental Caretaker December 2014 - Present
Target November 2013 - January 2014
Tower Beer, Wine & Spirits May 2013 - September 2013
Process Improvement Initiatives March 2009 - April 2010
AT&T November 2008 - February 2009
RBS Lynk October 2007 - January 2008
DHL September 2006 - April 2007
Association Planners of Georgia January 2004 - June 2006
EarthLink December 1997 - April 2003
UPS December 1996 - April 1997
Skills
Training, Call Centers, Employee Training, Customer Satisfaction, Sales, Customer Service, Event Management, Time Management, Analysis, B2B, Business Intelligence, Technical Support, Public Relations, Invoicing, Social Media
Education
Emerson College 1987 — 1990
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Upattinas School 1982 — 1986
High School Diploma
EarthLink October 2014 - February 2015
EarthLink Business July 2013 - October 2014
Verizon Wireless January 2013 - July 2013
PAETEC Energy May 2010 - June 2012
PAETEC March 2008 - May 2010
Account Solutions Group (aka Firstsource Advantage) 2005 - 2006
Ronco Communications September 1999 - October 2004
TR Services 1998 - 1999
Skills
Telecommunications, VoIP, Call Center, Customer Relations, Sales Support, Account Management, Team Leadership, Customer Service, Sales Operations, Sales Process, Program Management, Customer Satisfaction, Call Centers, Leadership, Sales, Direct Sales, Strategic Partnerships, Unified Communications, Solution Selling, Troubleshooting, Employee Training
Education
Medaille College 1990 — 1992
B.S., Business Resource Management
Erie Community College 1987 — 1989
Associate’s Degree, Business Administration and Management, General
Mt. St. Mary 1982 — 1986
Business Administration and Management, General
Southern Wine & Spirits of America October 2014 - Present
Willis October 2013 - September 2014
Wells Fargo October 2010 - October 2013
Hay Group July 2007 - October 2010
InterContinental Hotels Group September 2005 - August 2007
Earthlink September 2004 - September 2005
AutoZone Inc. March 2002 - September 2004
Payless ShoeSource June 1999 - March 2002
Citibank August 1995 - August 1998
Skills
Global Rewards, Project Management, Compensation, Expatriate Management, Benefits, Job Evaluation, HR Consulting, HR Strategy, Incentive Programs, Job Analysis, Human Capital Management, Relationship Management, Global Compensation, Global Regulatory..., Deferred Compensation, Employee Benefits, Recruiting
Education
Kansas State University 1998 — 2000
MBA, Finance
Florida International University 1990 — 1994
BA, International Relations
Future Home Realty August 2014 - Present
Verizon Wireless June 2008 - August 2013
Verizon Wireless June 2008 - June 2011
JPMorgan Chase February 2006 - June 2008
JPMorgan Chase March 2004 - February 2006
JPMorgan Chase March 2003 - March 2004
The Sutherland Group June 2002 - March 2003
Cable Express / Time Warner Subcontractor September 2001 - June 2002
EarthLink March 2000 - August 2001
Skills
A+ Certified, Notary Public, Sales, Management, Customer Service, Customer Satisfaction, Loans, Credit, Call Centers, Team Building, Troubleshooting, Coaching, Training, Leadership, Analysis
Education
Monroe Community College 2005 — 2005
El Camino College 1996 — 1997
Earthlink Business January 2009 - December 2013
EarthLink January 2009 - December 2013
Nortel March 2005 - December 2008
Williams Communications March 1999 - March 2005
US Army February 1992 - February 1999
Skills
VoIP, Telecommunications, Managed Services, Solution Selling, Unified Communications, Wireless, MPLS, IP, Networking, Cloud Computing
Education
Eastern Kentucky University
BS
Fuller Theological Seminary January 2005 - Present
Spherion Technology Services June 2003 - December 2004
Indymac Bank February 1998 - January 2003
EarthLink July 1998 - December 1998
Skills
Higher Education..., Higher Education Policy, Program Management, Business Analysis, Business Process..., Project Management, Business Workflows, Theology, Teaching
Education
Fuller Theological Seminary
Doctor of Philosophy (Ph.D.), Theology
Fuller Theological Seminary
Master of Divinity (MDiv), Theology
Earthlink Environmental EngineerUS Environmental Protection Agency
Skills
Water, AutoCAD
Education
Florida Institute of Technology 1975 — 1977
Master of Science (M.S.), Environmental Engineering Technology/Environmental Technology
Earthlink August 1997 - Present
Lee County School District August 1988 - Present
Lee County School District August 1987 - Present
Skills
Instructional Design, E-Learning, Teaching, Staff Development, Educational Technology, Curriculum Design, Curriculum Development, Linux, Classroom, Microsoft Office, Coaching, Public Speaking, Team Leadership, Training, System Administration, Data Analysis, Project Management, Adult Education, Customer Service, Windows, Higher Education
Education
University of South Florida 1986 — 1988
Bachelor of Applied Science (B.A.Sc.), Social Sciences
Edison Community College
Associate of Arts (A.A.)
Cox Communications October 2009 - Present
Ryla Teleservices January 2009 - October 2009
EarthLink August 2003 - January 2009
Skills
Call Center, Call Centers, Business Intelligence, Vendor Management, Customer Experience, Telecommunications, Training, Business Analysis, Cross-functional Team..., Business Process..., Process Improvement, Change Management, Management, Program Management
Education
Emporia State University
Bachelor's Degree, Business Adminstration and Marketing
University of Minnesota
Master of Business Administration (M.B.A.), Marketing
EarthLink January 2006 - Present
IBM February 2005 - December 2005
Education
Fairleigh Dickinson University 2001 — 2003
Master of Science, Electrical Engineering
Earthlink professor, instructor Pilot, Airshow coordinator, ConsultantFlight test engineer, Aircraft maint officerPW&A, McAir, NASA, DoD, USMC$
Skills
Team Leadership, Military, Leadership, Management, Program Management
Education
Embry-Riddle Aeronautical University 1969 — 1972
Bachelor and masters, Aeronautics/Aviation/Aerospace Science and Technology, General
Freelance Translator 2007 - Present
National Language Service Corps March 2012 - Present
Indiana University Bloomington August 2011 - May 2012
Indiana University Bloomington August 2010 - May 2011
Indiana University Bloomington August 2009 - May 2010
EarthLink June 2005 - May 2006
Georgia Institute of Technology August 2003 - May 2005
Emory University May 2002 - August 2003
Emory University May 2001 - May 2002
Skills
Literary Translation, Translation, Slovak, Czech, Russian, Polish, Spanish, University Teaching, Literature, Literature Reviews, Literary Criticism, Foreign Languages, Language Teaching, Higher Education, Research, Linguistics, Proofreading, Editing, Management, Teaching, Intercultural...
Education
Indiana University Bloomington 2009 — 2014
PhD, Slavic Languages and Literatures
Indiana University Bloomington 2007 — 2009
M.A., Slavic Languages and Literatures
Georgia Institute of Technology 2003 — 2005
MBA, International Business, Operations
Emory University 1997 — 2001
M.S., Computer Science
Earthlink March 2003 - Present
Continental 1989 - 2003
Continental 1989 - 2003
Skills
Sales Management, Account Management, Direct Sales, Sales Process, Product Management, B2B, Telecommunications, Sales, Sales Operations, New Business Development, Call Centers, Business Development, Customer Retention
Education
Elmhurst College 1969 — 1972
University of Illinois at Urbana-Champaign 1959 — 1970
Business, Philosophy, Pharmacology
Earthlink
Skills
Non-profits, Public Speaking, Psychotherapy, Stress, Counseling Psychology, Mental Health, Volunteer Management, Healthcare, Psychology, Teaching, Treatment, Personal Development
Education
Fordham University 1988 — 1991
MSW, Clinical Social Work
Wells College 1960 — 1964
BA, governme nt
Krivo's Addiction Women's Accessories April 2011 - February 2013
EarthLink November 2011 - March 2012
Dental Health Products, Inc. March 2010 - July 2011
Anthem/WellPoint February 2008 - July 2009
APAC Customer Services 2008 - February 2009
Skills
Director, HSA Bank..., Customer Care Multi..., AT&T Paradyne, Call Center, Quality Assurance, Quality Management, Training, Process Improvement, Customer Service, Workforce Management, Customer Satisfaction, Customer Experience, Call Center Development, Six Sigma, Management, Metrics, Contact Centers, Software Documentation, Quality Control, Customer Service..., Microsoft Office, BPO, Quality Auditing
Education
Florida Institute of Technology 1994 — 1995
Masters Degree, Contract Acquitions & Negotiations
Saint Leo University 1984 — 1987
BA, English Writing Trak
EarthLink February 2012 - Present
Avaya 2007 - 2009
Cisco Systems 2005 - 2007
Computer Intelligence 2 2003 - 2005
MCI Telecommunications 1999 - 2003
MCI Telecommunications 1999 - 2000
Education
Fresno Pacific University 1985 — 1987
Core College Coursework, Education / Speech / Technology
EarthLink Business June 2014 - Present
EarthLink September 2012 - June 2014
Kriterium February 2012 - September 2012
Finger Lakes Community College 2011 - 2011
Skills
Virtualization, Troubleshooting, Windows Server, TCP/IP, Active Directory, DNS, Cisco Technologies, Linux, Operating Systems, Windows, Microsoft Exchange, Microsoft Office, SQL, VMware, Java, Cisco, Sonicwall, Arcserve, Zimbra, Zix email encryption, LDAP, Postfix, vCloud, Apache, IIS, Networking, Data Center, Disaster Recovery, Network Security, Network Administration, Cloud Computing
Education
Finger Lakes Community College 2010 — 2011
Associate's degree, Information Technology
Venafi January 2013 - June 2013
EarthLink December 2010 - January 2013
US Department of Homeland Security January 2007 - January 2012
Premier, Inc. August 2010 - December 2010
CommsFirst, Inc. & Operations Security International (Purchased by CF) September 2005 - August 2010
Virginia Department of Corrections December 2003 - February 2006
International Mission Board June 2001 - December 2003
Coca-Cola Enterprises 1998 - 2001
Army National Guard February 1990 - February 1998
Infotel System, CCI, and Baker Equipment and Engineering 1994 - 1998
Skills
Security, Network Security, Linux, Windows, Microsoft Office, Computer Security, Active Directory, Cloud Computing, Information Security, Windows Server, Virtualization, IT Security Policies, Web Application..., NIST 800-53, HIPAA, SOX Compliancy, PCI DSS, ISO 27001, Incident Management, Security Incident..., Intrusion Detection, Host Intrusion..., VPN, VoIP, Cisco Technologies, Penetration Testing, Vulnerability Assessment, Satellite Systems..., Radio Communication, Computer Forensics, Encryption, Firewalls, Disaster Recovery, Wireless Networking, Information Technology, Data Security, Routers, IPS, Information Security..., CISSP, Servers, Data Center, IDS, Security Architecture..., Network Administration, Vulnerability Management, Cloud Security, Security Audits, Business Continuity, Network Architecture
Education
ECPI College of Technology 1996 — 1997
Associate of Arts and Sciences (AAS)
West Texas A&M University 1989 — 1991
Earthlink June 2013 - Present
ExtraDev July 2011 - June 2013
Rochester City School District August 2010 - May 2011
Skills
Windows, Microsoft Office, HTML, CCNA, Customer Service, Troubleshooting, Microsoft Excel, Microsoft Word, Outlook, C++, English, PowerPoint
Education
Erie 1 BOCES 2012 — 2013
Cisco Network Academy
St. John Fisher College 2002 — 2005
Bachelor of Business
EarthLink April 2015 - Present
EarthLink August 2009 - April 2015
EarthLink September 2005 - July 2009
Education
Emory University - Goizueta Business School
Master of Business Administration (M.B.A.), Finance, General
The University of Georgia
Bachelor of Business Administration (B.B.A.), Accounting
DHL eCommerce Americas June 2003 - Present
Dataline May 2003 - June 2003
InternetConnect July 2000 - March 2002
EarthLink November 1999 - July 2000
Best Buy June 1998 - January 2000
Skills
Export, Customer Service, Troubleshooting, Management, Microsoft Office
Education
El Camino College 2001 — 2001
Coursework Completed, Computer Programming
Computer Education Institute 1998 — 1998
A+ Certified Computer Technician
EarthLink July 2005 - Present
Skills
Research, PowerPoint, Sales, Photoshop, Microsoft Excel, Windows, Microsoft Office, Leadership, Customer Service
Education
Erie Community College
Associate's degree, Business Administration and Management, General
EarthLink June 2014 - Present
Home Furniture Gallery October 2012 - April 2014
Rosa's Home Stores February 2008 - December 2010
Skills
Networking, Help Desk Support, Active Directory, Windows Server, Troubleshooting, Windows 7, Network Administration, Microsoft Office, Servers, System Administration
Education
University at Buffalo 2004 — 2006
Bachelor of Arts (B.A.), Mathematics
Erie Community College 2002 — 2004
Associate's degree, Mathematics
Erie Community College 2002 — 2004
Associate's degree, Computer Science