Firstsource Solutions Limited
Industry: Business process management company
DescriptionFirstsource Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India. It is owned by RP-Sanjiv Goenka Group. Headquarters: Mumbai, India CEO: Rajesh Subramaniam Parent organization: RPG Group Subsidiaries: Anunta Tech Infrastructure Services Limited,
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Firstsource Solutions Limited Employees
Employee
Years
Job
Industry
Joseph Favata Joseph Favata's Firstsource Solutions Limited Experience August 2013 - Present
Job Senior Operation Manager at Firstsource Solutions Limited
Industry Financial Services
Experience
Firstsource Solutions Limited August 2013 - Present
Firstsource Solutions Limited July 2005 - August 2013
Account Solutions Group July 2005 - July 2006
Bank of America June 2002 - July 2005
Fleet Bank February 2002 - June 2002
Skills
Competitive Analysis, Business Analysis, Six Sigma, Operations Management, Problem Solving, Career Counseling, Corporate Branding, Staff Training, Site Development, Supervisory Skills, Change Management, Mentoring, Accounting, Client Retention, Client Communications, Team Building, Customer Retention, Call Centers, BPO, Data Analysis, CRM, Management, Vendor Management, Customer Satisfaction, Process Improvement, Customer Service, Leadership
Education
Buffalo State College 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, International Business & Business Management / Sports Admin
Firstsource Solutions Limited August 2013 - Present
Firstsource Solutions Limited July 2005 - August 2013
Account Solutions Group July 2005 - July 2006
Bank of America June 2002 - July 2005
Fleet Bank February 2002 - June 2002
Skills
Competitive Analysis, Business Analysis, Six Sigma, Operations Management, Problem Solving, Career Counseling, Corporate Branding, Staff Training, Site Development, Supervisory Skills, Change Management, Mentoring, Accounting, Client Retention, Client Communications, Team Building, Customer Retention, Call Centers, BPO, Data Analysis, CRM, Management, Vendor Management, Customer Satisfaction, Process Improvement, Customer Service, Leadership
Education
Buffalo State College 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, International Business & Business Management / Sports Admin
Samir Kumar's Firstsource Solutions Limited Experience March 2007 - December 2008
Job Team Lead Client Service at Prospance Inc
Industry Staffing and Recruiting
Experience
Prospance Inc April 2015 - Present
Prospance Inc March 2013 - Present
Helios & Matheson January 2012 - March 2013
VentureSoft Global May 2011 - November 2011
synova January 2010 - March 2011
Adecco Group January 2009 - December 2009
Firstsource Solutions Limited March 2007 - December 2008
Skills
Sourcing, Recruiting, Technical Recruiting, Applicant Tracking..., Benefits Negotiation, Management, Program Management, IT Recruitment, Screening, SharePoint, Human Resources, Internet Recruiting, Resource Management, Permanent Placement, Interviews, Temporary Placement, Training, Talent Acquisition, Vendor Management, Contract Recruitment, Screening Resumes, Staffing Services, Executive Search, Recruitments, Staff Augmentation, College Recruiting, RPO, Talent Management, HR Consulting, HRIS, Recruitment Advertising, Search, Onboarding, Temporary Staffing, Headhunt, Employee Relations, SDLC, Employer Branding, CRM, Hiring, Employee Engagement, Information Technology, PeopleSoft, Performance Management, Cold Calling, Consulting, Networking, Personnel Management, Employee Training, Enterprise Software
Education
Skkim Manipal University 2005 — 2007
Master of Business Administration (MBA)
University of Burdwan 2002 — 2004
Master's degree, ENGLISH
Indian Institute of Professional Studies 1999 — 2000
Diplopma, Journalism
Prospance Inc April 2015 - Present
Prospance Inc March 2013 - Present
Helios & Matheson January 2012 - March 2013
VentureSoft Global May 2011 - November 2011
synova January 2010 - March 2011
Adecco Group January 2009 - December 2009
Firstsource Solutions Limited March 2007 - December 2008
Skills
Sourcing, Recruiting, Technical Recruiting, Applicant Tracking..., Benefits Negotiation, Management, Program Management, IT Recruitment, Screening, SharePoint, Human Resources, Internet Recruiting, Resource Management, Permanent Placement, Interviews, Temporary Placement, Training, Talent Acquisition, Vendor Management, Contract Recruitment, Screening Resumes, Staffing Services, Executive Search, Recruitments, Staff Augmentation, College Recruiting, RPO, Talent Management, HR Consulting, HRIS, Recruitment Advertising, Search, Onboarding, Temporary Staffing, Headhunt, Employee Relations, SDLC, Employer Branding, CRM, Hiring, Employee Engagement, Information Technology, PeopleSoft, Performance Management, Cold Calling, Consulting, Networking, Personnel Management, Employee Training, Enterprise Software
Education
Skkim Manipal University 2005 — 2007
Master of Business Administration (MBA)
University of Burdwan 2002 — 2004
Master's degree, ENGLISH
Indian Institute of Professional Studies 1999 — 2000
Diplopma, Journalism
Manish Chandiramani's Firstsource Solutions Limited Experience September 2008 - October 2009
Job Recruiting Manager at Collabera
Industry Information Technology and Services
Experience
Collabera January 2015 - Present
Collabera March 2013 - December 2014
Collabera April 2011 - March 2013
Collabera November 2009 - April 2011
Firstsource Solutions Limited September 2008 - October 2009
Etech Global Services April 2007 - February 2008
Etech February 2006 - April 2007
Skills
Recruiting, Screening, Applicant Tracking..., Human Resources, Interviews, Call Centers, Training, Technical Recruiting, Talent Acquisition, Performance Management, Software Documentation, Vendor Management, Troubleshooting, Benefits Negotiation, Management, Team Management, Employee Benefits, Screening Resumes, Contract Recruitment, Temporary Placement, Call Center, Negotiation, IP, Lead Generation, SDLC, Telecommunications, Wireless, Hiring, Sourcing, IT Recruitment, Staffing Services, Microsoft Excel, Excellent Verbal and..., Full Life Cycle of..., College Recruiting, Internet Recruiting, Staff Augmentation
Education
Symbiosis institute of Management Studies 2011 — 2015
Master of Business Administration (M.B.A.), Human Resources
Collabera January 2015 - Present
Collabera March 2013 - December 2014
Collabera April 2011 - March 2013
Collabera November 2009 - April 2011
Firstsource Solutions Limited September 2008 - October 2009
Etech Global Services April 2007 - February 2008
Etech February 2006 - April 2007
Skills
Recruiting, Screening, Applicant Tracking..., Human Resources, Interviews, Call Centers, Training, Technical Recruiting, Talent Acquisition, Performance Management, Software Documentation, Vendor Management, Troubleshooting, Benefits Negotiation, Management, Team Management, Employee Benefits, Screening Resumes, Contract Recruitment, Temporary Placement, Call Center, Negotiation, IP, Lead Generation, SDLC, Telecommunications, Wireless, Hiring, Sourcing, IT Recruitment, Staffing Services, Microsoft Excel, Excellent Verbal and..., Full Life Cycle of..., College Recruiting, Internet Recruiting, Staff Augmentation
Education
Symbiosis institute of Management Studies 2011 — 2015
Master of Business Administration (M.B.A.), Human Resources
Joseph Nardello Joseph Nardello's Firstsource Solutions Limited Experience September 2009 - April 2011
Job Sales Representative at BigBelly Solar
Industry Environmental Services
Experience
BigBelly Solar August 2014 - Present
Cystic Fibrosis Foundation December 2013 - July 2014
Executive Health Resources September 2011 - December 2013
Firstsource Solutions Limited September 2009 - April 2011
Penn Medicine (University of Pennsylvania Health System) May 2007 - August 2007
Skills
Medicare, Medicaid, HIPAA, Healthcare, EMR, Training, Employee Training, Claim, Health Insurance, Data Entry, Hospitals, Supervisory Skills, EHR, Nonprofits, Healthcare Consulting, Revenue Cycle Management, Business Development, Social Networking
Education
Penn State University 2004 — 2008
B.S. Health Policy and Administration
BigBelly Solar August 2014 - Present
Cystic Fibrosis Foundation December 2013 - July 2014
Executive Health Resources September 2011 - December 2013
Firstsource Solutions Limited September 2009 - April 2011
Penn Medicine (University of Pennsylvania Health System) May 2007 - August 2007
Skills
Medicare, Medicaid, HIPAA, Healthcare, EMR, Training, Employee Training, Claim, Health Insurance, Data Entry, Hospitals, Supervisory Skills, EHR, Nonprofits, Healthcare Consulting, Revenue Cycle Management, Business Development, Social Networking
Education
Penn State University 2004 — 2008
B.S. Health Policy and Administration
Jillian Fohr's Firstsource Solutions Limited Experience March 2012 - July 2012
Job Accounting Manager at Top Brass Reloading Supplies
Industry Hospitality
Experience
Top Brass Reloading Supplies December 2012 - Present
Stoney River Legendary Steaks August 2002 - January 2013
Firstsource Solutions Limited March 2012 - July 2012
Calistoga New Systems, LLC November 2007 - February 2009
Skills
Strategic Planning, Social Media, Financial Analysis, Customer Service, Marketing Strategy, Sales, Public Speaking, Social Media Marketing, Budgets, Business Development
Education
University of Louisville 2009 — 2011
MBA, Entrepreneurship
University of Louisville 2002 — 2007
Bachelor of Arts, Mathematics
Top Brass Reloading Supplies December 2012 - Present
Stoney River Legendary Steaks August 2002 - January 2013
Firstsource Solutions Limited March 2012 - July 2012
Calistoga New Systems, LLC November 2007 - February 2009
Skills
Strategic Planning, Social Media, Financial Analysis, Customer Service, Marketing Strategy, Sales, Public Speaking, Social Media Marketing, Budgets, Business Development
Education
University of Louisville 2009 — 2011
MBA, Entrepreneurship
University of Louisville 2002 — 2007
Bachelor of Arts, Mathematics
Amy M. Eisele's Firstsource Solutions Limited Experience May 2015 - Present
Job Insurance professional
Industry Insurance
Experience
Firstsource Solutions Limited May 2015 - Present
Firstsource Solutions Limited February 2015 - May 2015
UMB Bank October 2014 - February 2015
Natasha's Mulberry & Mott July 2014 - September 2014
Philadelphia Insurance Companies January 2013 - July 2014
Sur La Table August 2011 - March 2013
OneBeacon Professional Insurance October 2006 - January 2013
Media/Professional Insurance February 2002 - October 2006
Williams-Sonoma December 2003 - August 2005
Kemper Insurance May 2001 - February 2002
Skills
Customer Service, Microsoft Office, Acting, Public Speaking, Sales, Newsletters, Social Media, Non-profits, Leadership, Microsoft Excel, Outlook, Commercial Insurance, Management, Insurance, Underwriting
Education
Pittsburg State University 1987 — 1989
Master of Arts, Communication
Pittsburg State University 1982 — 1987
Bachelor of Arts, Psychology
Firstsource Solutions Limited May 2015 - Present
Firstsource Solutions Limited February 2015 - May 2015
UMB Bank October 2014 - February 2015
Natasha's Mulberry & Mott July 2014 - September 2014
Philadelphia Insurance Companies January 2013 - July 2014
Sur La Table August 2011 - March 2013
OneBeacon Professional Insurance October 2006 - January 2013
Media/Professional Insurance February 2002 - October 2006
Williams-Sonoma December 2003 - August 2005
Kemper Insurance May 2001 - February 2002
Skills
Customer Service, Microsoft Office, Acting, Public Speaking, Sales, Newsletters, Social Media, Non-profits, Leadership, Microsoft Excel, Outlook, Commercial Insurance, Management, Insurance, Underwriting
Education
Pittsburg State University 1987 — 1989
Master of Arts, Communication
Pittsburg State University 1982 — 1987
Bachelor of Arts, Psychology
Nichole Day Nichole Day's Firstsource Solutions Limited Experience June 2015 - Present
Job Medical Claims Examiner at Firstsource Solutions Limited
Industry Marketing and Advertising
Experience
Firstsource Solutions Limited June 2015 - Present
Leo's Barber Shop July 2014 - Present
Xpress envelopes November 2013 - April 2014
Ignition Branding July 2013 - October 2013
Red Lobster November 2004 - June 2012
Macy's January 2008 - August 2008
Skills
Creativity, Problem Solving, Leadership, Organization, Social Media Marketing, Digital Marketing, Excellent Writing Skills, Marketing Strategy, Public Relations, Media Relations, Email Marketing, Time Management, Press Releases, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Digital Media
Education
University of South Florida - College of Business Administration 2010 — 2013
Bachelor of Science (BS), Marketing
Pasco-Hernando Community College 2007 — 2010
Associate of Arts (AA)
F.W. Springstead 1995 — 1999
Firstsource Solutions Limited June 2015 - Present
Leo's Barber Shop July 2014 - Present
Xpress envelopes November 2013 - April 2014
Ignition Branding July 2013 - October 2013
Red Lobster November 2004 - June 2012
Macy's January 2008 - August 2008
Skills
Creativity, Problem Solving, Leadership, Organization, Social Media Marketing, Digital Marketing, Excellent Writing Skills, Marketing Strategy, Public Relations, Media Relations, Email Marketing, Time Management, Press Releases, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Digital Media
Education
University of South Florida - College of Business Administration 2010 — 2013
Bachelor of Science (BS), Marketing
Pasco-Hernando Community College 2007 — 2010
Associate of Arts (AA)
F.W. Springstead 1995 — 1999
Alexander Clay Alexander Clay's Firstsource Solutions Limited Experience April 2015 - Present
Job Customer Service Rep at KHESLC
Industry Health, Wellness and Fitness
Experience
Firstsource Solutions Limited April 2015 - Present
Heartland Payment Systems October 2013 - August 2014
KHESLC December 2012 - July 2013
SHPS September 2006 - December 2012
Skills
Customer Satisfaction, Customer Service, Process Improvement, Call Centers, Customer Retention, Outlook, Time Management, Leadership, Team Building, Telephone Skills, Troubleshooting, Access, Software Documentation, PowerPoint, Sales
Education
Southwestern Christian College 1990 — 1992
Associate's degree, Computer Science
Firstsource Solutions Limited April 2015 - Present
Heartland Payment Systems October 2013 - August 2014
KHESLC December 2012 - July 2013
SHPS September 2006 - December 2012
Skills
Customer Satisfaction, Customer Service, Process Improvement, Call Centers, Customer Retention, Outlook, Time Management, Leadership, Team Building, Telephone Skills, Troubleshooting, Access, Software Documentation, PowerPoint, Sales
Education
Southwestern Christian College 1990 — 1992
Associate's degree, Computer Science
Jesseca Townsend Jesseca Townsend's Firstsource Solutions Limited Experience August 2013 - January 2014
Job Fraud Analyst at Firstsource Solutions Limited
Industry Telecommunications
Experience
Yellow Cab Company of Colorado Springs February 2012 - Present
Firstsource Solutions Limited August 2013 - January 2014
Xerox July 2011 - January 2012
First Choice Roofing Company May 2009 - July 2011
Fountain Fort Carson School District 8 June 2005 - August 2009
Skills
Filing, Time Management, Customer Service, Telephone Skills, Troubleshooting, Sales, Healthcare, Networking, Insurance, Accounting, Call Centers, Technical Support, Software Documentation, Process Improvement, Customer Satisfaction
Education
Pikes Peak Community College
Pikes Peak Community College
Pikes Peak Community College
Degree
Pikes Peak Community College
Associates, Applied Sciences
Yellow Cab Company of Colorado Springs February 2012 - Present
Firstsource Solutions Limited August 2013 - January 2014
Xerox July 2011 - January 2012
First Choice Roofing Company May 2009 - July 2011
Fountain Fort Carson School District 8 June 2005 - August 2009
Skills
Filing, Time Management, Customer Service, Telephone Skills, Troubleshooting, Sales, Healthcare, Networking, Insurance, Accounting, Call Centers, Technical Support, Software Documentation, Process Improvement, Customer Satisfaction
Education
Pikes Peak Community College
Pikes Peak Community College
Pikes Peak Community College
Degree
Pikes Peak Community College
Associates, Applied Sciences
Darlene Lowe Darlene Lowe's Firstsource Solutions Limited Experience June 2011 - July 2013
Job Secretary
Industry Education Management
Experience
Rockford Public Schools November 2013 - Present
Cobalt MedPlans 2013 - January 2014
Firstsource Solutions Limited June 2011 - July 2013
Skills
Medical Billing, Medical Coding, Customer Service, Data Entry, Clerical Skills, Receptionist Duties, Third Party Billing, Administrative...
Education
Rasmussen College-Illinois 2009 — 2011
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Rockford Public Schools November 2013 - Present
Cobalt MedPlans 2013 - January 2014
Firstsource Solutions Limited June 2011 - July 2013
Skills
Medical Billing, Medical Coding, Customer Service, Data Entry, Clerical Skills, Receptionist Duties, Third Party Billing, Administrative...
Education
Rasmussen College-Illinois 2009 — 2011
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Art Coombs's Firstsource Solutions Limited Experience January 2002 - March 2003
Job Founder, CEO & Speaker
Industry Outsourcing/Offshoring
Experience
Art Coombs 1991 - Present
KomBea Corp. March 2003 - Present
Firstsource Solutions Limited January 2002 - March 2003
Echopass Corporation March 2000 - October 2001
Sento Corporation February 1998 - March 2000
Sykes Enterprises Incorporated March 1994 - February 1998
RasterOps Corp. November 1990 - February 1994
Video Data Systems July 1989 - November 1990
Hewlett-Packard May 1983 - November 1986
Skills
Technical Support, Offshore Outsourcing, Outsourcing Management, Start-ups, Customer Service, Motivational Speaking, BPO, Entrepreneurship, Leadership, Call Centers, Business Development, Management, Team Building, Outsourcing, Enterprise Software, Training, Service Delivery, Telecommunications, Lead Generation, Business Strategy, Process Improvement
Education
San Jose State University 1984 — 1987
Bachelor of Science, Major: Business Administration, Minor: Oral Communication
Art Coombs 1991 - Present
KomBea Corp. March 2003 - Present
Firstsource Solutions Limited January 2002 - March 2003
Echopass Corporation March 2000 - October 2001
Sento Corporation February 1998 - March 2000
Sykes Enterprises Incorporated March 1994 - February 1998
RasterOps Corp. November 1990 - February 1994
Video Data Systems July 1989 - November 1990
Hewlett-Packard May 1983 - November 1986
Skills
Technical Support, Offshore Outsourcing, Outsourcing Management, Start-ups, Customer Service, Motivational Speaking, BPO, Entrepreneurship, Leadership, Call Centers, Business Development, Management, Team Building, Outsourcing, Enterprise Software, Training, Service Delivery, Telecommunications, Lead Generation, Business Strategy, Process Improvement
Education
San Jose State University 1984 — 1987
Bachelor of Science, Major: Business Administration, Minor: Oral Communication
Matthew Torgalski Matthew Torgalski's Firstsource Solutions Limited Experience September 2006 - October 2013
Job Communications
Industry Outsourcing/Offshoring
Experience
Continental service group December 2014 - July 2015
Northern Resolutions,LLC March 2014 - March 2015
For a Communication Company November 2013 - April 2014
Firstsource Solutions Limited September 2006 - October 2013
Skills
CRM, Call Centers, Leadership, Marketing, Performance Management, Training
Education
University at Buffalo 2008 — 2010
Bachelor of Arts (BA), Communication, General
Continental service group December 2014 - July 2015
Northern Resolutions,LLC March 2014 - March 2015
For a Communication Company November 2013 - April 2014
Firstsource Solutions Limited September 2006 - October 2013
Skills
CRM, Call Centers, Leadership, Marketing, Performance Management, Training
Education
University at Buffalo 2008 — 2010
Bachelor of Arts (BA), Communication, General
Daniel Im Daniel Im's Firstsource Solutions Limited Experience September 2012 - January 2013
Job Investment Management and Retirement Planning
Industry Financial Services
Experience
Revs Barefoot Shoes April 2012 - December 2013
T. Rowe Price January 2013 - July 2013
Firstsource Solutions Limited September 2012 - January 2013
CEO Global USA September 2012 - December 2012
Revolution5 Leadership Institute September 2011 - August 2012
Crocker Nuclear Lab, Air Quality Group July 2007 - August 2010
Child Family Health International September 2009 - December 2009
UC Davis Medical Center July 2008 - September 2008
Skills
Public Health, Data Analysis, Financial Services, Public Speaking, Leadership Development, Conflict Resolution, Financial Analysis, Financial Markets, Entrepreneurship, Financial Risk..., Investments, Marketing Strategy, Accounting, Mentoring, Product Development, Customer Service, Portfolio..., Emotional Intelligence, Fraud Detection, Retirement Planning, Portfolio Management, Public Relations, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Total Systems Inc...., Lexis Nexis, Zoho (CRM), Citrix, Omnipay, FoxPro, Korean
Education
University of California, Davis 2005 — 2010
B.S., Biology with Medical Microbiology Emphasis
Revs Barefoot Shoes April 2012 - December 2013
T. Rowe Price January 2013 - July 2013
Firstsource Solutions Limited September 2012 - January 2013
CEO Global USA September 2012 - December 2012
Revolution5 Leadership Institute September 2011 - August 2012
Crocker Nuclear Lab, Air Quality Group July 2007 - August 2010
Child Family Health International September 2009 - December 2009
UC Davis Medical Center July 2008 - September 2008
Skills
Public Health, Data Analysis, Financial Services, Public Speaking, Leadership Development, Conflict Resolution, Financial Analysis, Financial Markets, Entrepreneurship, Financial Risk..., Investments, Marketing Strategy, Accounting, Mentoring, Product Development, Customer Service, Portfolio..., Emotional Intelligence, Fraud Detection, Retirement Planning, Portfolio Management, Public Relations, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Total Systems Inc...., Lexis Nexis, Zoho (CRM), Citrix, Omnipay, FoxPro, Korean
Education
University of California, Davis 2005 — 2010
B.S., Biology with Medical Microbiology Emphasis
David Bushart David Bushart's Firstsource Solutions Limited Experience August 2007 - October 2007
Job Network Engineer at Constellation Brands
Industry Food & Beverages
Experience
Constellation Brands May 2014 - Present
Constellation Brands October 2013 - May 2014
Bausch + Lomb July 2012 - October 2013
Bausch + Lomb November 2010 - June 2012
Bausch + Lomb October 2007 - November 2010
Firstsource Solutions Limited August 2007 - October 2007
Frontrunner Network Systems November 2005 - August 2007
Frontrunner Network Systems August 2004 - November 2005
Frontrunner Network Systems March 1999 - August 2005
Eurobrokers 1997 - March 1999
Skills
Networking, Telecommunications, Video Conferencing, Troubleshooting, Cisco Technologies, Cisco Wireless, Integration, Project Management, Software Installation, Nortel Meridian, Octel, Testing, Data Center, Servers, TDM, VoIP, Spectralink, Firewalls, Routing, Network Administration, Wireless, VPN, System Administration, Technical Support, MPLS
Education
SUNY at Buffalo 1992 — 1997
Constellation Brands May 2014 - Present
Constellation Brands October 2013 - May 2014
Bausch + Lomb July 2012 - October 2013
Bausch + Lomb November 2010 - June 2012
Bausch + Lomb October 2007 - November 2010
Firstsource Solutions Limited August 2007 - October 2007
Frontrunner Network Systems November 2005 - August 2007
Frontrunner Network Systems August 2004 - November 2005
Frontrunner Network Systems March 1999 - August 2005
Eurobrokers 1997 - March 1999
Skills
Networking, Telecommunications, Video Conferencing, Troubleshooting, Cisco Technologies, Cisco Wireless, Integration, Project Management, Software Installation, Nortel Meridian, Octel, Testing, Data Center, Servers, TDM, VoIP, Spectralink, Firewalls, Routing, Network Administration, Wireless, VPN, System Administration, Technical Support, MPLS
Education
SUNY at Buffalo 1992 — 1997
Laurie Gustafson's Firstsource Solutions Limited Experience July 2011 - May 2014
Job Customer Service Representative at CareCore National
Industry Outsourcing/Offshoring
Experience
CareCore National July 2014 - Present
Firstsource Solutions Limited July 2011 - May 2014
Springs Journey Church March 2013 - November 2013
Skills
Call Centers, Leadership, Coaching, Customer Service, Public Speaking, Time Management, Outreach Services, Teaching, Speech Writing, Organization, Creative Problem Solving
Education
Oklahoma Wesleyan University 2003 — 2006
Bachelor's degree, Pastoral Studies
CareCore National July 2014 - Present
Firstsource Solutions Limited July 2011 - May 2014
Springs Journey Church March 2013 - November 2013
Skills
Call Centers, Leadership, Coaching, Customer Service, Public Speaking, Time Management, Outreach Services, Teaching, Speech Writing, Organization, Creative Problem Solving
Education
Oklahoma Wesleyan University 2003 — 2006
Bachelor's degree, Pastoral Studies
Gregory Newkirk Gregory Newkirk's Firstsource Solutions Limited Experience November 2014 - March 2015
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Southern Graphic Systems March 2015 - Present
Firstsource Solutions Limited November 2014 - March 2015
CompuCom March 2014 - November 2014
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General, 3.25
Southern Graphic Systems March 2015 - Present
Firstsource Solutions Limited November 2014 - March 2015
CompuCom March 2014 - November 2014
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General, 3.25
Priya Ravikumar Priya Ravikumar's Firstsource Solutions Limited Experience January 2012 - August 2012
Job Data Analyst at Microsoft
Industry Information Technology and Services
Experience
Microsoft September 2015 - Present
Parametric June 2014 - December 2014
Firstsource Solutions Limited January 2012 - August 2012
University of Madras August 2011 - March 2012
Traxoid Automations Pvt Ltd May 2011 - December 2011
Software Paradigms Infotech Pvt Ltd January 2011 - July 2011
Twenty19.com August 2010 - January 2011
Kidzee, Zee Learn, Chennai May 2010 - June 2010
Skills
Strategic Planning, Management, Process Improvement, Marketing Research, Data Analysis, Microsoft Excel, Business Development, Team Management, Analytics, MS Excel, Relational Databases, ERP Implementations, MS Access, Information sy, SQL, Access, Analysis, Business Analysis, Business Intelligence
Education
Seattle Pacific University 2013 — 2015
Master of Science (MS), Management Information Systems, Data Analytics and Data Management, 3.75
University of Madras 2009 — 2011
MBA, Marketing and HR, 3.84
Prince Shri Vekateshwara Padmavathy engineering College 2005 — 2009
B.E, electrical and electronics engineering, 3.84
Modern senior secondary school 1995 — 2005
10th
Microsoft September 2015 - Present
Parametric June 2014 - December 2014
Firstsource Solutions Limited January 2012 - August 2012
University of Madras August 2011 - March 2012
Traxoid Automations Pvt Ltd May 2011 - December 2011
Software Paradigms Infotech Pvt Ltd January 2011 - July 2011
Twenty19.com August 2010 - January 2011
Kidzee, Zee Learn, Chennai May 2010 - June 2010
Skills
Strategic Planning, Management, Process Improvement, Marketing Research, Data Analysis, Microsoft Excel, Business Development, Team Management, Analytics, MS Excel, Relational Databases, ERP Implementations, MS Access, Information sy, SQL, Access, Analysis, Business Analysis, Business Intelligence
Education
Seattle Pacific University 2013 — 2015
Master of Science (MS), Management Information Systems, Data Analytics and Data Management, 3.75
University of Madras 2009 — 2011
MBA, Marketing and HR, 3.84
Prince Shri Vekateshwara Padmavathy engineering College 2005 — 2009
B.E, electrical and electronics engineering, 3.84
Modern senior secondary school 1995 — 2005
10th
Adrianne Lazaros's Firstsource Solutions Limited Experience November 2014 - Present
Job Parent and Child Family Engagement
Industry Primary/Secondary Education
Experience
Firstsource Solutions Limited November 2014 - Present
YMCA of Greater Louisville August 2014 - November 2014
YMCA of Greater Louisville September 2013 - August 2014
YMCA of Greater Louisville May 2012 - August 2013
Cherish Forever Child Development Center March 2010 - April 2012
YMCA of Greater Louisville August 2007 - February 2010
YMCA of Greater Louisville May 2007 - August 2007
YMCA of Greater Louisville February 2006 - May 2007
Skills
Parent Education, Child Development, Budget Development, Program Development, Event Planning, AS400 Proficient, Third Party Billing, DAXKO proficient, Conflict Resolution, Community Outreach, Communication, First Aid CPR..., Team Building, Community Development, Retail, Social Media, Sales, Social Media Marketing, Entrepreneurship, Small Business, Fundraising, Marketing Strategy, Social Networking, Jewelry, Web Development, Accounts Payable, Childcare, Training, Online Marketing, Coaching, Customer Service, New Business Development
Education
University of Louisville 2002 — 2007
Bachelor of Science (B.S.), Human Health Promotions, 3.4
duPont Manual High/ Youth Performing Arts School 1998 — 2002
Diploma, Musical Theatre
Firstsource Solutions Limited November 2014 - Present
YMCA of Greater Louisville August 2014 - November 2014
YMCA of Greater Louisville September 2013 - August 2014
YMCA of Greater Louisville May 2012 - August 2013
Cherish Forever Child Development Center March 2010 - April 2012
YMCA of Greater Louisville August 2007 - February 2010
YMCA of Greater Louisville May 2007 - August 2007
YMCA of Greater Louisville February 2006 - May 2007
Skills
Parent Education, Child Development, Budget Development, Program Development, Event Planning, AS400 Proficient, Third Party Billing, DAXKO proficient, Conflict Resolution, Community Outreach, Communication, First Aid CPR..., Team Building, Community Development, Retail, Social Media, Sales, Social Media Marketing, Entrepreneurship, Small Business, Fundraising, Marketing Strategy, Social Networking, Jewelry, Web Development, Accounts Payable, Childcare, Training, Online Marketing, Coaching, Customer Service, New Business Development
Education
University of Louisville 2002 — 2007
Bachelor of Science (B.S.), Human Health Promotions, 3.4
duPont Manual High/ Youth Performing Arts School 1998 — 2002
Diploma, Musical Theatre
James Rehkopf James Rehkopf's Firstsource Solutions Limited Experience March 2013 - August 2013
Job Transportation Field Manager at University of Colorado Colorado Springs
Industry Higher Education
Experience
University of Colorado Colorado Springs -— UCCS April 2015 - Present
Ham Radio Operator November 2014 - Present
University of Colorado Colorado Springs August 2013 - March 2015
Firstsource Solutions Limited March 2013 - August 2013
University of Colorado at Colorado Springs June 2009 - December 2012
University of Colorado at Colorado Springs June 2005 - December 2012
University of Colorado at Colorado Springs August 2009 - April 2012
Direct Checks Unlimited - Deluxe August 1999 - October 2008
US Navy Reserve October 1996 - June 2003
US Navy October 1993 - June 1996
Skills
Data Entry, Customer Service, Process Improvement, Microsoft Excel, Microsoft Office, Training, Leadership Development, Commercial Driver, Ham Radio Operator, Leadership, PowerPoint, Shuttle Bus Driver, DOT record keeping, Two-way Radio -..., Data Analysis, Databases, Time Management, Social Media, Higher Education, Public Speaking, Troubleshooting, Analytical Skills, Teamwork, Confidentiality, ArcGIS, Microsoft Word, Problem Solving, Creative Problem Solving, Document Creation, Speadsheet Creation, Forward Thinking, Forward Planning, Training & Development, Phone Sales, Multi Tasking, Outlook, Keying, Reliability, Trust, Dependable, Office Equipment
Education
University of Colorado at Colorado Springs 2005 — 2012
Bachelor's, Finance (BS)
University of Colorado at Colorado Springs 2011 — 2012
Minor, Energy Science
University of Colorado at Colorado Springs 2011 — 2012
Minor, Economics
University of Colorado Colorado Springs -— UCCS April 2015 - Present
Ham Radio Operator November 2014 - Present
University of Colorado Colorado Springs August 2013 - March 2015
Firstsource Solutions Limited March 2013 - August 2013
University of Colorado at Colorado Springs June 2009 - December 2012
University of Colorado at Colorado Springs June 2005 - December 2012
University of Colorado at Colorado Springs August 2009 - April 2012
Direct Checks Unlimited - Deluxe August 1999 - October 2008
US Navy Reserve October 1996 - June 2003
US Navy October 1993 - June 1996
Skills
Data Entry, Customer Service, Process Improvement, Microsoft Excel, Microsoft Office, Training, Leadership Development, Commercial Driver, Ham Radio Operator, Leadership, PowerPoint, Shuttle Bus Driver, DOT record keeping, Two-way Radio -..., Data Analysis, Databases, Time Management, Social Media, Higher Education, Public Speaking, Troubleshooting, Analytical Skills, Teamwork, Confidentiality, ArcGIS, Microsoft Word, Problem Solving, Creative Problem Solving, Document Creation, Speadsheet Creation, Forward Thinking, Forward Planning, Training & Development, Phone Sales, Multi Tasking, Outlook, Keying, Reliability, Trust, Dependable, Office Equipment
Education
University of Colorado at Colorado Springs 2005 — 2012
Bachelor's, Finance (BS)
University of Colorado at Colorado Springs 2011 — 2012
Minor, Energy Science
University of Colorado at Colorado Springs 2011 — 2012
Minor, Economics
LaTonjo Lindsey's Firstsource Solutions Limited Experience June 2012 - March 2013
Job Texas Department of Criminal Justice
Industry Judiciary
Experience
Texas Department of Criminal Justice September 2015 - Present
UGH/OPTUM January 2014 - April 2014
EXEL INC January 2013 - October 2013
Firstsource Solutions Limited June 2012 - March 2013
City of Houston August 2010 - June 2012
HEALTH & HUMAN SERVICES COMM November 2009 - August 2010
Hewitt Associates/ Spherion September 2007 - August 2008
Point Energy August 2006 - September 2007
Management International February 2006 - August 2006
Harris County Tax Office August 2003 - September 2005
Skills
Government, Microsoft Office, XP, Databases, Software Documentation, Public Administration, Windows, Customer Service, Data Entry, Call Center, GIS, Software, HIPAA, Team Leadership, Data Analysis, Analysis, PowerPoint, Internet Explorer, Program Management, Invoicing, Leadership, Public Speaking, Lotus Notes, Management, Records Management, Policy, Fax, Medical Terminology, Troubleshooting, Office Management, Process Improvement, Database Administration, Windows Vista, PeopleSoft, Medical Records, Windows 7, Training, Time Management, Research, Critical Thinking, File Management, Spreadsheets, Conflict Resolution, Technical Support, Human Resources, Microsoft Word, Team Building, Administrative..., Office Administration, Teamwork
Education
Texas Southern University 2007 — 2012
Bachelor of Science (BS), ADMINISTRATION OF JUSTICE, 3.3
San Jacinto College 1999 — 2008
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 3.0
San Jacinto COLLEGE (NORTH) 1999 — 2000
CERTIFICATED OF TECHNOLOGY, CRIMINAL JUSTICE) SOCIAL SERVICES AND CORRECTIONS, 3.0
Texas Department of Criminal Justice September 2015 - Present
UGH/OPTUM January 2014 - April 2014
EXEL INC January 2013 - October 2013
Firstsource Solutions Limited June 2012 - March 2013
City of Houston August 2010 - June 2012
HEALTH & HUMAN SERVICES COMM November 2009 - August 2010
Hewitt Associates/ Spherion September 2007 - August 2008
Point Energy August 2006 - September 2007
Management International February 2006 - August 2006
Harris County Tax Office August 2003 - September 2005
Skills
Government, Microsoft Office, XP, Databases, Software Documentation, Public Administration, Windows, Customer Service, Data Entry, Call Center, GIS, Software, HIPAA, Team Leadership, Data Analysis, Analysis, PowerPoint, Internet Explorer, Program Management, Invoicing, Leadership, Public Speaking, Lotus Notes, Management, Records Management, Policy, Fax, Medical Terminology, Troubleshooting, Office Management, Process Improvement, Database Administration, Windows Vista, PeopleSoft, Medical Records, Windows 7, Training, Time Management, Research, Critical Thinking, File Management, Spreadsheets, Conflict Resolution, Technical Support, Human Resources, Microsoft Word, Team Building, Administrative..., Office Administration, Teamwork
Education
Texas Southern University 2007 — 2012
Bachelor of Science (BS), ADMINISTRATION OF JUSTICE, 3.3
San Jacinto College 1999 — 2008
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections, 3.0
San Jacinto COLLEGE (NORTH) 1999 — 2000
CERTIFICATED OF TECHNOLOGY, CRIMINAL JUSTICE) SOCIAL SERVICES AND CORRECTIONS, 3.0
Donna Bowman Donna Bowman's Firstsource Solutions Limited Experience September 2012 - February 2014
Job Sr. Payer PM Consultant
Industry Hospital & Health Care
Experience
United Healthcare Group/Optum May 2014 - Present
Firstsource Solutions Limited September 2012 - February 2014
Skills
Revenue Cycle..., Revenue Cycle, Training, Talent Acquisition, Healthcare Industry, Healthcare Information..., Hospitals, Instructional Design, Instructor-led Training, Medicaid, Medicare, Onboarding, Outsourcing, Process Improvement, Program Management, Vendor Management, Recruiting, Leadership, Management, Healthcare, Project Management, Customer Service, HIPAA, Healthcare Management, Team Building, Consulting, Strategic Planning, Healthcare Consulting, Quality Assurance, BPO, Call Centers
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Healthcare Systems Techonogly Management
University of Phoenix 2009 — 2012
Associate's degree, Healthcare Administration
United Healthcare Group/Optum May 2014 - Present
Firstsource Solutions Limited September 2012 - February 2014
Skills
Revenue Cycle..., Revenue Cycle, Training, Talent Acquisition, Healthcare Industry, Healthcare Information..., Hospitals, Instructional Design, Instructor-led Training, Medicaid, Medicare, Onboarding, Outsourcing, Process Improvement, Program Management, Vendor Management, Recruiting, Leadership, Management, Healthcare, Project Management, Customer Service, HIPAA, Healthcare Management, Team Building, Consulting, Strategic Planning, Healthcare Consulting, Quality Assurance, BPO, Call Centers
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Healthcare Systems Techonogly Management
University of Phoenix 2009 — 2012
Associate's degree, Healthcare Administration
Joshua Morrow's Firstsource Solutions Limited Experience April 2012 - August 2013
Job Audience Services Manager at TheatreWorks
Industry Performing Arts
Experience
TheatreWorks August 2014 - Present
WorldTeach August 2013 - June 2014
Firstsource Solutions Limited April 2012 - August 2013
NARAL Pro-Choice Colorado August 2012 - November 2012
Cascadia Behavioral Healthcare November 2010 - October 2011
Cascadia Behavioral Healthcare August 2009 - November 2010
Working America October 2008 - March 2009
Integral Systems, Inc. July 2007 - August 2008
Sun Deli & Liquor July 2006 - July 2007
University of Colorado at Boulder August 2003 - May 2005
Skills
Word, Excel, Access, PowerPoint, Outlook, Databases, Technical Writing, Editing, Website Development, Typing, Planning, Organizing, Supervisory Skills, Documentation, Medical Records, Healthcare, HIPAA, Confidentiality, Project Coordination, Crisis Intervention, Community Outreach, Behavioral Health, Harm Reduction, Cultural Awareness, Inter-cultural..., Problem Solving, Administration, Customer Service, Coaching, Photoshop, Photography, Media Analysis, Microsoft Word, Case Managment
Education
University of Colorado at Boulder 2002 — 2007
Bachelor of Arts, Film Studies
TheatreWorks August 2014 - Present
WorldTeach August 2013 - June 2014
Firstsource Solutions Limited April 2012 - August 2013
NARAL Pro-Choice Colorado August 2012 - November 2012
Cascadia Behavioral Healthcare November 2010 - October 2011
Cascadia Behavioral Healthcare August 2009 - November 2010
Working America October 2008 - March 2009
Integral Systems, Inc. July 2007 - August 2008
Sun Deli & Liquor July 2006 - July 2007
University of Colorado at Boulder August 2003 - May 2005
Skills
Word, Excel, Access, PowerPoint, Outlook, Databases, Technical Writing, Editing, Website Development, Typing, Planning, Organizing, Supervisory Skills, Documentation, Medical Records, Healthcare, HIPAA, Confidentiality, Project Coordination, Crisis Intervention, Community Outreach, Behavioral Health, Harm Reduction, Cultural Awareness, Inter-cultural..., Problem Solving, Administration, Customer Service, Coaching, Photoshop, Photography, Media Analysis, Microsoft Word, Case Managment
Education
University of Colorado at Boulder 2002 — 2007
Bachelor of Arts, Film Studies
Nathan Earl Nathan Earl's Firstsource Solutions Limited Experience January 2014 - April 2015
Job Assessment, and Strategic Planning Coordinator, AmeriCorps VISTA at Boulder Housing Partners
Industry Research
Experience
Boulder Housing Partners April 2015 - Present
Firstsource Solutions Limited January 2014 - April 2015
The Wayfinder Experience December 2010 - March 2015
SourceHOV February 2013 - October 2013
Ulster Greene ARC May 2011 - December 2012
SUNY New Paltz February 2011 - September 2011
Getman & Sweeney PLLC January 2011 - February 2011
Rosendale Town Pool June 2008 - August 2010
Rosendale Town Pool June 2004 - August 2010
Storyteller's Guild August 2009 - May 2010
Skills
Microsoft Office, Teaching, Microsoft Excel, Fundraising, Event Management, Research, Psychology, Psychotherapy, Data Entry, Social Media, Public Speaking, E-Prime, SPSS, Experience Working with..., Improvisational Comedy, Final Cut Pro, Event Planning, Time Management, Sales, Marketing, Data Analysis, PowerPoint, Recruiting, Visual Basic
Education
State University of New York at New Paltz 2010 — 2013
Masters, Psychology
State University of New York at Oswego 2006 — 2010
Bachelor of Arts; Bachelor of Arts, Psychology, 3.14
Boulder Housing Partners April 2015 - Present
Firstsource Solutions Limited January 2014 - April 2015
The Wayfinder Experience December 2010 - March 2015
SourceHOV February 2013 - October 2013
Ulster Greene ARC May 2011 - December 2012
SUNY New Paltz February 2011 - September 2011
Getman & Sweeney PLLC January 2011 - February 2011
Rosendale Town Pool June 2008 - August 2010
Rosendale Town Pool June 2004 - August 2010
Storyteller's Guild August 2009 - May 2010
Skills
Microsoft Office, Teaching, Microsoft Excel, Fundraising, Event Management, Research, Psychology, Psychotherapy, Data Entry, Social Media, Public Speaking, E-Prime, SPSS, Experience Working with..., Improvisational Comedy, Final Cut Pro, Event Planning, Time Management, Sales, Marketing, Data Analysis, PowerPoint, Recruiting, Visual Basic
Education
State University of New York at New Paltz 2010 — 2013
Masters, Psychology
State University of New York at Oswego 2006 — 2010
Bachelor of Arts; Bachelor of Arts, Psychology, 3.14
Kirti Singh Kirti Singh's Firstsource Solutions Limited Experience May 2007 - August 2008
Job Assistant Vice President, HR Business Partner at Deutsche Bank AG
Industry Financial Services
Experience
Deutsche Bank July 2012 - Present
Deutsche Bank February 2011 - June 2012
Deutsche Bank August 2008 - January 2011
Firstsource Solutions Limited May 2007 - August 2008
Skills
Strategy, Performance Management, Leadership, Talent Management, Employee Engagement, Deferred Compensation, Succession Planning, Personnel Management, Talent Acquisition, Internal Communications, HR Policies, Organizational Design, HR Transformation, HRIS
Education
Tata Institute of Social Sciences 2005 — 2007
Post Graduation
Deutsche Bank July 2012 - Present
Deutsche Bank February 2011 - June 2012
Deutsche Bank August 2008 - January 2011
Firstsource Solutions Limited May 2007 - August 2008
Skills
Strategy, Performance Management, Leadership, Talent Management, Employee Engagement, Deferred Compensation, Succession Planning, Personnel Management, Talent Acquisition, Internal Communications, HR Policies, Organizational Design, HR Transformation, HRIS
Education
Tata Institute of Social Sciences 2005 — 2007
Post Graduation
Leiah Renford's Firstsource Solutions Limited Experience June 2013 - Present
Job Collector at Firstsource Solutions Limited
Industry
Experience
Firstsource Solutions Limited June 2013 - Present
Greenwich Associates January 2013 - June 2013
DSW October 2012 - January 2013
Fashion Bug May 2011 - January 2013
Skills
Customer Service, Microsoft Word, PowerPoint, Time Management, Data Entry, Microsoft Excel, Telephone Skills, Customer Satisfaction, Teamwork, Outlook, Retail, Microsoft Office, Sales, Social Networking, Visual Merchandising
Education
State University of New York at Buffalo 2013 — 2015
Speech-Language Pathology/Pathologist
Buffalo State College 2011 — 2013
Nardin Academy 2007 — 2011
Firstsource Solutions Limited June 2013 - Present
Greenwich Associates January 2013 - June 2013
DSW October 2012 - January 2013
Fashion Bug May 2011 - January 2013
Skills
Customer Service, Microsoft Word, PowerPoint, Time Management, Data Entry, Microsoft Excel, Telephone Skills, Customer Satisfaction, Teamwork, Outlook, Retail, Microsoft Office, Sales, Social Networking, Visual Merchandising
Education
State University of New York at Buffalo 2013 — 2015
Speech-Language Pathology/Pathologist
Buffalo State College 2011 — 2013
Nardin Academy 2007 — 2011
Stephanie Mokszycki's Firstsource Solutions Limited Experience September 2010 - December 2011
Job Records Processor at The First Church of Christ, Scientist
Industry Libraries
Experience
The First Church of Christ, Scientist January 2014 - Present
Massachusetts Historical Society September 2013 - December 2013
New England Historic Genealogical Society June 2013 - December 2013
John F. Kennedy Presidential Library and Museum September 2012 - December 2013
Department of Public Works, City of Boston January 2012 - December 2013
WaterWorks Museum February 2012 - August 2012
Firstsource Solutions Limited September 2010 - December 2011
Skills
Digitization, Data Entry, History, Museums, Metadata, Library, Archives
Education
Simmons College 2012 — 2013
MS Library and Information Science, Archives Management
State University of New York at New Paltz 2006 — 2010
Bachelor of Arts (B.A.), History, English, cum laude
The First Church of Christ, Scientist January 2014 - Present
Massachusetts Historical Society September 2013 - December 2013
New England Historic Genealogical Society June 2013 - December 2013
John F. Kennedy Presidential Library and Museum September 2012 - December 2013
Department of Public Works, City of Boston January 2012 - December 2013
WaterWorks Museum February 2012 - August 2012
Firstsource Solutions Limited September 2010 - December 2011
Skills
Digitization, Data Entry, History, Museums, Metadata, Library, Archives
Education
Simmons College 2012 — 2013
MS Library and Information Science, Archives Management
State University of New York at New Paltz 2006 — 2010
Bachelor of Arts (B.A.), History, English, cum laude
Jennifer Bouma's Firstsource Solutions Limited Experience November 2013 - Present
Job
Industry Financial Services
Experience
Firstsource Solutions Limited November 2013 - Present
Banquet/Fiat Financial April 2010 - May 2013
Advance America November 2007 - April 2010
Target October 2003 - November 2007
Verizon Wireless December 2000 - 2001
Skills
Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Budgets, Management, English, Research, Access, Administrative..., Call Centers, Training, Process Improvement
Education
Rockford Career College 2009 — 2011
Associate's degree, Business Administration and Management, General
Firstsource Solutions Limited November 2013 - Present
Banquet/Fiat Financial April 2010 - May 2013
Advance America November 2007 - April 2010
Target October 2003 - November 2007
Verizon Wireless December 2000 - 2001
Skills
Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Budgets, Management, English, Research, Access, Administrative..., Call Centers, Training, Process Improvement
Education
Rockford Career College 2009 — 2011
Associate's degree, Business Administration and Management, General
Miles Valvo Miles Valvo's Firstsource Solutions Limited Experience May 2015 - Present
Job at
Industry Insurance
Experience
Firstsource Solutions Limited May 2015 - Present
ShopRite Supermarkets April 2014 - Present
Combined Life Insurance January 2013 - March 2014
Shoprite June 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Public Speaking, Social Media, English, Team Leadership, Time Management, Leadership, Event Planning
Education
SUNY Oswego 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Firstsource Solutions Limited May 2015 - Present
ShopRite Supermarkets April 2014 - Present
Combined Life Insurance January 2013 - March 2014
Shoprite June 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Public Speaking, Social Media, English, Team Leadership, Time Management, Leadership, Event Planning
Education
SUNY Oswego 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Jeffery Hunter Jeffery Hunter's Firstsource Solutions Limited Experience July 2008 - November 2008
Job Manufacturing Associate II at Biogen
Industry Biotechnology
Experience
Biogen August 2013 - Present
Securitas August 2011 - August 2013
AlliedBarton Security Services November 2008 - August 2011
Firstsource Solutions Limited July 2008 - November 2008
Skills
Safety, Sop, AED, First Aid, GMP, Supervisory Experience, Employee Training, Security, Patrol, Mobile Patrol, Microsoft Excel, Microsoft Word, Quality Control, Software Documentation, Laboratory, Workplace Violence, Manufacturing
Education
Wake Technical Community College 2013 — 2015
Associate's degree, Biopharmaceutical Technology
Wake Technical Community College 2013 — 2013
BioWork Certification
Wake Technical Community College 2013 — 2013
Capstone Center Certificate, Cell Culture Processes
University of Phoenix 2011 — 2013
Associate of Arts (AA), Criminal Justice and Corrections
Biogen August 2013 - Present
Securitas August 2011 - August 2013
AlliedBarton Security Services November 2008 - August 2011
Firstsource Solutions Limited July 2008 - November 2008
Skills
Safety, Sop, AED, First Aid, GMP, Supervisory Experience, Employee Training, Security, Patrol, Mobile Patrol, Microsoft Excel, Microsoft Word, Quality Control, Software Documentation, Laboratory, Workplace Violence, Manufacturing
Education
Wake Technical Community College 2013 — 2015
Associate's degree, Biopharmaceutical Technology
Wake Technical Community College 2013 — 2013
BioWork Certification
Wake Technical Community College 2013 — 2013
Capstone Center Certificate, Cell Culture Processes
University of Phoenix 2011 — 2013
Associate of Arts (AA), Criminal Justice and Corrections
Maya Papke Maya Papke's Firstsource Solutions Limited Experience October 2013 - Present
Job Business Professional
Industry Management Consulting
Experience
UnitedHealth Group June 2014 - Present
Firstsource Solutions Limited October 2013 - Present
Harland Clarke/Kelly Services July 2013 - September 2013
The Home Depot April 2009 - May 2012
Independent Contractor March 2005 - March 2009
Strand Street Station Internet Cafe September 2000 - February 2007
Cruzan Creations, Inc October 1986 - June 2001
Skills
Marketing, Advertising, New Business Development, Sales Management, Program Management, Leadership Mentoring, Training & Development, Creative Problem Solving, Creative Concept..., Creative Writing, Copy Editing, Organizational..., Organizational..., Organizational..., Strategic Leadership, Team Leadership, International Business, Business Planning, Marketing Strategy, Customer Relations, Strategic Thinking, Planning, Strategy Development, Team Building, Business Strategy, Start-ups, Sales Operations, Strategic Planning, Coaching, Market Research, Client Relationship..., B2B, Mentoring, Building Relationships, Product Development, Leadership Development, Team Management, International Management, Marketing Management, Entrepreneur, Customer Retention, Customer Experience, Entrepreneurship, Executive Management, Training, Customer Satisfaction, Employee Training, Customer Service, Project Management, Project Planning
Education
University of Saint Thomas - School of Business
BA, Business Development and Marketing Management
University of Minnesota-Twin Cities
General Coursework, undergraduate and fine arts
Normandale Community College
Associate of Arts (A.A.), Marketing/Marketing Management
UnitedHealth Group June 2014 - Present
Firstsource Solutions Limited October 2013 - Present
Harland Clarke/Kelly Services July 2013 - September 2013
The Home Depot April 2009 - May 2012
Independent Contractor March 2005 - March 2009
Strand Street Station Internet Cafe September 2000 - February 2007
Cruzan Creations, Inc October 1986 - June 2001
Skills
Marketing, Advertising, New Business Development, Sales Management, Program Management, Leadership Mentoring, Training & Development, Creative Problem Solving, Creative Concept..., Creative Writing, Copy Editing, Organizational..., Organizational..., Organizational..., Strategic Leadership, Team Leadership, International Business, Business Planning, Marketing Strategy, Customer Relations, Strategic Thinking, Planning, Strategy Development, Team Building, Business Strategy, Start-ups, Sales Operations, Strategic Planning, Coaching, Market Research, Client Relationship..., B2B, Mentoring, Building Relationships, Product Development, Leadership Development, Team Management, International Management, Marketing Management, Entrepreneur, Customer Retention, Customer Experience, Entrepreneurship, Executive Management, Training, Customer Satisfaction, Employee Training, Customer Service, Project Management, Project Planning
Education
University of Saint Thomas - School of Business
BA, Business Development and Marketing Management
University of Minnesota-Twin Cities
General Coursework, undergraduate and fine arts
Normandale Community College
Associate of Arts (A.A.), Marketing/Marketing Management
Saritha Ananth Saritha Ananth's Firstsource Solutions Limited Experience October 2003 - July 2006
Job Actively seeking fulltime opportunities
Industry Information Technology and Services
Experience
Thomas Built Buses July 2015 - August 2015
Fidelity Investments December 2013 - June 2014
IBM Global Process Services 2007 - 2009
Tesco PLC August 2006 - November 2007
Firstsource Solutions Limited October 2003 - July 2006
Skills
Microsoft Excel, Team Leadership, Software Documentation, Management, Business Analysis, Team Management, Data Mining, Project Management, Training, ERP, Analytics, Access Database, Vendor Management, Access, Analysis, Process Improvement, Reporting Analyst, Critical thinking, Data Analyst, Quick learner, Active team player, Excel Pivot, CRM, Outsourcing, Business Process..., SQL, Business Analytics, Reporting & Analysis, OLAP, Data Modeling, Relational Databases, supply chain, Logistics, Engineering Data..., Hyperion, Oracle, VBA, Six Sigma, Business Process, Business Intelligence, Databases, SDLC, BPO, Data Warehousing
Education
North Carolina Agricultural and Technical State University 2014 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management, 3.8
R.V. Institute of Management 2001 — 2003
Master of Business Administration (MBA), Finance and Marketing, 3.8
Thomas Built Buses July 2015 - August 2015
Fidelity Investments December 2013 - June 2014
IBM Global Process Services 2007 - 2009
Tesco PLC August 2006 - November 2007
Firstsource Solutions Limited October 2003 - July 2006
Skills
Microsoft Excel, Team Leadership, Software Documentation, Management, Business Analysis, Team Management, Data Mining, Project Management, Training, ERP, Analytics, Access Database, Vendor Management, Access, Analysis, Process Improvement, Reporting Analyst, Critical thinking, Data Analyst, Quick learner, Active team player, Excel Pivot, CRM, Outsourcing, Business Process..., SQL, Business Analytics, Reporting & Analysis, OLAP, Data Modeling, Relational Databases, supply chain, Logistics, Engineering Data..., Hyperion, Oracle, VBA, Six Sigma, Business Process, Business Intelligence, Databases, SDLC, BPO, Data Warehousing
Education
North Carolina Agricultural and Technical State University 2014 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management, 3.8
R.V. Institute of Management 2001 — 2003
Master of Business Administration (MBA), Finance and Marketing, 3.8
Jennifer Yonkers's Firstsource Solutions Limited Experience December 2009 - 2012
Job Client Liaison at Excelas, LLC
Industry Financial Services
Experience
Excelas, LLC January 2013 - Present
Firstsource Solutions Limited December 2009 - 2012
Ohio Department of Job and Family Services April 2000 - April 2004
Skills
Customer Service, Healthcare, Microsoft Office, Medicare, Outlook, Microsoft Excel, Medicaid, Microsoft Word, Revenue Cycle, HIPAA, Health Insurance, Budgets, Strategic Planning, Data Analysis, Leadership, Insurance
Education
Ohio University 1993 — 1998
Bachelor of Science (B.S.), Human and Consumer Science/Child and Family Studies
cleveland heights high school 1989 — 1992
Excelas, LLC January 2013 - Present
Firstsource Solutions Limited December 2009 - 2012
Ohio Department of Job and Family Services April 2000 - April 2004
Skills
Customer Service, Healthcare, Microsoft Office, Medicare, Outlook, Microsoft Excel, Medicaid, Microsoft Word, Revenue Cycle, HIPAA, Health Insurance, Budgets, Strategic Planning, Data Analysis, Leadership, Insurance
Education
Ohio University 1993 — 1998
Bachelor of Science (B.S.), Human and Consumer Science/Child and Family Studies
cleveland heights high school 1989 — 1992
Nick Nabozny's Firstsource Solutions Limited Experience August 2008 - July 2009
Job B2B Collection Correspondant
Industry Aviation & Aerospace
Experience
Moog Inc. March 2015 - Present
Moog Inc. June 2010 - March 2015
American Coradius International, LLC (ACI) June 2009 - June 2010
Firstsource Solutions Limited August 2008 - July 2009
Pepsi Bottling Group June 2007 - August 2008
Boston Hotel June 2006 - June 2007
Boston Valley Terra Cotta June 2005 - June 2006
EMS Group Insurance Agencies, LLC. June 2004 - August 2004
Kaleida Health June 2000 - June 2004
Skills
Accounts Receivable, Invoicing, Consumer Debt, Telephone Skills, Collections, Compliance, Data Collection, Skip Tracing, Process Improvement, Sales, Customer Service, Lean Manufacturing, Microsoft Office, Kaizen, Negotiation, Market Research, Social Media, 5S, Merchandising, Registration, Networking, Loans, Social Networking, Sports, Wire EDM, Youth Mentoring, Brazing, Soldering, Hydraulics, Debt Consolidation, Call Centers, Insurance, Data Entry, Assembly Processes, Crimping, Torque Motors, Accurint, Microsoft Excel, Outlook Express, Project Planning, Team Building, Testing, Troubleshooting
Education
State University of New York College at Plattsburgh 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
St. Francis High School 1996 — 2000
Regents Diploma, College Prep
Moog Inc. March 2015 - Present
Moog Inc. June 2010 - March 2015
American Coradius International, LLC (ACI) June 2009 - June 2010
Firstsource Solutions Limited August 2008 - July 2009
Pepsi Bottling Group June 2007 - August 2008
Boston Hotel June 2006 - June 2007
Boston Valley Terra Cotta June 2005 - June 2006
EMS Group Insurance Agencies, LLC. June 2004 - August 2004
Kaleida Health June 2000 - June 2004
Skills
Accounts Receivable, Invoicing, Consumer Debt, Telephone Skills, Collections, Compliance, Data Collection, Skip Tracing, Process Improvement, Sales, Customer Service, Lean Manufacturing, Microsoft Office, Kaizen, Negotiation, Market Research, Social Media, 5S, Merchandising, Registration, Networking, Loans, Social Networking, Sports, Wire EDM, Youth Mentoring, Brazing, Soldering, Hydraulics, Debt Consolidation, Call Centers, Insurance, Data Entry, Assembly Processes, Crimping, Torque Motors, Accurint, Microsoft Excel, Outlook Express, Project Planning, Team Building, Testing, Troubleshooting
Education
State University of New York College at Plattsburgh 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
St. Francis High School 1996 — 2000
Regents Diploma, College Prep
Sara Veazey's Firstsource Solutions Limited Experience September 2014 - August 2015
Job Recruitment and Training Supervisor at Gannett Digital Marketing Services
Industry Professional Training & Coaching
Experience
Gannett Digital Marketing Services August 2015 - Present
Camp Quality USA August 1998 - Present
Firstsource Solutions Limited September 2014 - August 2015
MD2U April 2014 - September 2014
Marsh & McLennan Companies, Inc. June 2013 - September 2013
AT&T 2010 - 2011
Target April 2010 - September 2010
MMX Marketing Inc. June 2009 - November 2009
Make-A-Wish Foundation of Ohio, Kentucky and Indiana August 2007 - December 2007
Skills
Public Relations, Leadership, Event Planning, Fundraising, Press Releases, Strategic Communications, Marketing, Customer Service, Communication, Human Resources, Training, Media Relations, Public Speaking, Coaching, Community Outreach, Interviews, Sales, Performance Management, Market Research, Project Planning, Internal Communications, Sales Management, Event Management, PeopleSoft, Case Management Services, Project Management, Employee Training, Training & Development, Call Centers
Education
University of Louisville 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
University of Kentucky 2003 — 2005
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Seneca
Gannett Digital Marketing Services August 2015 - Present
Camp Quality USA August 1998 - Present
Firstsource Solutions Limited September 2014 - August 2015
MD2U April 2014 - September 2014
Marsh & McLennan Companies, Inc. June 2013 - September 2013
AT&T 2010 - 2011
Target April 2010 - September 2010
MMX Marketing Inc. June 2009 - November 2009
Make-A-Wish Foundation of Ohio, Kentucky and Indiana August 2007 - December 2007
Skills
Public Relations, Leadership, Event Planning, Fundraising, Press Releases, Strategic Communications, Marketing, Customer Service, Communication, Human Resources, Training, Media Relations, Public Speaking, Coaching, Community Outreach, Interviews, Sales, Performance Management, Market Research, Project Planning, Internal Communications, Sales Management, Event Management, PeopleSoft, Case Management Services, Project Management, Employee Training, Training & Development, Call Centers
Education
University of Louisville 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
University of Kentucky 2003 — 2005
Associate of Arts (A.A.), Communication, Journalism, and Related Programs
Seneca
Marshal Fredy Marshal Fredy's Firstsource Solutions Limited Experience May 2008 - December 2009
Job Senior US IT Technical Recruiter at WinMax Systems
Industry Management Consulting
Experience
WinMax Systems March 2015 - Present
BlueAlly July 2013 - February 2015
Across Borders Management Consulting Group LLC. May 2012 - May 2013
VDartInc January 2011 - March 2012
Firstsource Solutions Limited May 2008 - December 2009
Skills
Customer Service, Technical Recruiting, Computer Hardware, Athletes, ERP, Oracle Applications, SAP
Education
2005-2008 St. Joseph's College 2005 — 2008
Diploma; Bachelor, Hardware Engineering; Chemistry
St. Andrew's College 2005 — 2008
B.S, Chemistry
Trichy 2005 — 2008
Bachelor Of Science, Chemistry
Higher Secondary School R.C Higher Secondary School 2002 — 2005
BS, Chemistry
WinMax Systems March 2015 - Present
BlueAlly July 2013 - February 2015
Across Borders Management Consulting Group LLC. May 2012 - May 2013
VDartInc January 2011 - March 2012
Firstsource Solutions Limited May 2008 - December 2009
Skills
Customer Service, Technical Recruiting, Computer Hardware, Athletes, ERP, Oracle Applications, SAP
Education
2005-2008 St. Joseph's College 2005 — 2008
Diploma; Bachelor, Hardware Engineering; Chemistry
St. Andrew's College 2005 — 2008
B.S, Chemistry
Trichy 2005 — 2008
Bachelor Of Science, Chemistry
Higher Secondary School R.C Higher Secondary School 2002 — 2005
BS, Chemistry
Laura Ducros Laura Ducros's Firstsource Solutions Limited Experience January 2009 - June 2010
Job Costumer at Rebel Among The Stars Studios
Industry Arts and Crafts
Experience
Rebel Among The Stars Studios October 2001 - Present
Stars & Spikes May 2005 - Present
Firstsource Solutions Limited January 2009 - June 2010
PRC, LLC August 2007 - December 2008
UCCS Bookstore 2004 - 2008
Skills
Costumes, Costume Design, Prop Making, Crochet, Sales, Customer Service, Sales Operations, Sales Presentations, Customer Satisfaction, Small Business, Knitting, Inventory Management, Visual Arts, Performing Arts, People Skills, Data Management, Business Performance..., Marketing
Education
Pikes Peak Community College 2007 — 2008
University of Colorado at Colorado Springs 2004 — 2007
Rebel Among The Stars Studios October 2001 - Present
Stars & Spikes May 2005 - Present
Firstsource Solutions Limited January 2009 - June 2010
PRC, LLC August 2007 - December 2008
UCCS Bookstore 2004 - 2008
Skills
Costumes, Costume Design, Prop Making, Crochet, Sales, Customer Service, Sales Operations, Sales Presentations, Customer Satisfaction, Small Business, Knitting, Inventory Management, Visual Arts, Performing Arts, People Skills, Data Management, Business Performance..., Marketing
Education
Pikes Peak Community College 2007 — 2008
University of Colorado at Colorado Springs 2004 — 2007
Marshal Fredy Marshal Fredy's Firstsource Solutions Limited Experience April 2008 - December 2010
Job Senior.IT Technical Recruiter at VDartInc
Industry Outsourcing/Offshoring
Experience
VDartInc January 2011 - Present
VDartInc January 2011 - Present
Firstsource Solutions Limited April 2008 - December 2010
Skills
HDHE, Chess, Basic
Education
St. Joseph's University 2005 — 2005
Bachelor of Science, Chemistry
Roman Catholic Higher Secondary School 2003 — 2005
Higher Secondary, Science
VDartInc January 2011 - Present
VDartInc January 2011 - Present
Firstsource Solutions Limited April 2008 - December 2010
Skills
HDHE, Chess, Basic
Education
St. Joseph's University 2005 — 2005
Bachelor of Science, Chemistry
Roman Catholic Higher Secondary School 2003 — 2005
Higher Secondary, Science
Vamsee Amara Vamsee Amara's Firstsource Solutions Limited Experience March 2008 - May 2010
Job President at AUM Inc dba Willow Run Liquors
Industry Financial Services
Experience
Amara Management LLC June 2012 - Present
AUM Inc dba Willow Run Liquors November 2012 - Present
AVV Wealth Strategies, LLC May 2011 - December 2014
Asha for Education January 2010 - December 2013
TiE Rockies 2011 - November 2013
Northwestern Mutual September 2010 - June 2011
Firstsource Solutions Limited March 2008 - May 2010
Barclays November 2006 - March 2008
Capital One Financial January 1999 - December 2005
Tefen USA March 1997 - December 1998
Skills
Financial Modeling, Analytics, Portfolio Management, Financial Services, Financial Analysis, Entrepreneurship, Start-ups, Strategy, Business Development, Analysis, Risk Management, Mergers & Acquisitions, Management Consulting, Marketing, Finance
Education
University of Colorado Denver 2009 — 2010
MBA, Finance
Virginia Polytechnic Institute and State University 1995 — 1997
Master's, Industrial Engineering - Operations and Management Systems
Osmania University 1991 — 1995
Bachelors, Mechanical Engineering
Amara Management LLC June 2012 - Present
AUM Inc dba Willow Run Liquors November 2012 - Present
AVV Wealth Strategies, LLC May 2011 - December 2014
Asha for Education January 2010 - December 2013
TiE Rockies 2011 - November 2013
Northwestern Mutual September 2010 - June 2011
Firstsource Solutions Limited March 2008 - May 2010
Barclays November 2006 - March 2008
Capital One Financial January 1999 - December 2005
Tefen USA March 1997 - December 1998
Skills
Financial Modeling, Analytics, Portfolio Management, Financial Services, Financial Analysis, Entrepreneurship, Start-ups, Strategy, Business Development, Analysis, Risk Management, Mergers & Acquisitions, Management Consulting, Marketing, Finance
Education
University of Colorado Denver 2009 — 2010
MBA, Finance
Virginia Polytechnic Institute and State University 1995 — 1997
Master's, Industrial Engineering - Operations and Management Systems
Osmania University 1991 — 1995
Bachelors, Mechanical Engineering
Charles Miesel Charles Miesel's Firstsource Solutions Limited Experience July 2014 - September 2015
Job Customer Support at Firstsource Solutions Limited
Industry Information Technology and Services
Experience
Webtechpower Innovations January 2005 - Present
Firstsource Solutions Limited July 2014 - September 2015
AIG July 2013 - July 2014
SHPS October 2011 - April 2012
Kelly Services April 2010 - July 2011
Kelly Services December 2010 - February 2011
Refund Advantage December 2010 - February 2011
ALSAC October 2009 - February 2010
Adecco 2010 - 2010
TARC 1980 - 2008
Skills
PHP applications, Office 2007, Windows 7..., Windows XP..., Virus/Trojan removal, HTML + CSS, ANSI C, HTML, Microsoft Office 2007, Troubleshooting, PHP, PowerPoint, Access, Unix, JavaScript, Networking, Customer Service, SharePoint, SQL, Web Design
Education
University of Phoenix 2009 — 2010
Masters, Information Systems
University of Phoenix 2006 — 2008
Bachelor of Science, IT
University of Louisville 1985 — 1988
no degree, Information Technology
Webtechpower Innovations January 2005 - Present
Firstsource Solutions Limited July 2014 - September 2015
AIG July 2013 - July 2014
SHPS October 2011 - April 2012
Kelly Services April 2010 - July 2011
Kelly Services December 2010 - February 2011
Refund Advantage December 2010 - February 2011
ALSAC October 2009 - February 2010
Adecco 2010 - 2010
TARC 1980 - 2008
Skills
PHP applications, Office 2007, Windows 7..., Windows XP..., Virus/Trojan removal, HTML + CSS, ANSI C, HTML, Microsoft Office 2007, Troubleshooting, PHP, PowerPoint, Access, Unix, JavaScript, Networking, Customer Service, SharePoint, SQL, Web Design
Education
University of Phoenix 2009 — 2010
Masters, Information Systems
University of Phoenix 2006 — 2008
Bachelor of Science, IT
University of Louisville 1985 — 1988
no degree, Information Technology
Laura Greco's Firstsource Solutions Limited Experience January 2003 - March 2007
Job Operation's Data Analyst at American Coradius International, LLC
Industry Financial Services
Experience
American Coradius International, LLC January 2013 - Present
American Coradius International, LLC (ACI) January 2010 - December 2012
Creditors Interchange October 2007 - December 2009
NCO Financial Systems March 2007 - October 2007
Firstsource Solutions Limited January 2003 - March 2007
GE Capital January 2001 - October 2001
GE Capital January 1999 - December 2000
Great Lakes Bureau, LLC September 1996 - December 1999
Skills
Process Improvement, Call Centers, Operations Management, Customer Service, Management, Team Building, Microsoft Excel, Portfolio Management, Microsoft Office, Mortgage Collections
Education
Houghton College, West Seneca, New York 2001 — 2003
Bachelor's of Science, Management
State University of New York College at Buffalo
Psychology
American Coradius International, LLC January 2013 - Present
American Coradius International, LLC (ACI) January 2010 - December 2012
Creditors Interchange October 2007 - December 2009
NCO Financial Systems March 2007 - October 2007
Firstsource Solutions Limited January 2003 - March 2007
GE Capital January 2001 - October 2001
GE Capital January 1999 - December 2000
Great Lakes Bureau, LLC September 1996 - December 1999
Skills
Process Improvement, Call Centers, Operations Management, Customer Service, Management, Team Building, Microsoft Excel, Portfolio Management, Microsoft Office, Mortgage Collections
Education
Houghton College, West Seneca, New York 2001 — 2003
Bachelor's of Science, Management
State University of New York College at Buffalo
Psychology
Anirban Gupta's Firstsource Solutions Limited Experience June 2013 - July 2013
Job CSE Grad Student
Industry Computer Software
Experience
Amazon June 2015 - August 2015
Cisco January 2014 - July 2014
Firstsource Solutions Limited June 2013 - July 2013
Medall June 2011 - July 2011
SAP Labs May 2006 - April 2007
Skills
Robotics, Web Design, Programming, Java, JavaScript, Python, C++, Lisp, DBMS, HTML, PHP, C, MySQL, CSS, SQL, jQuery, C#, Visual Basic, AJAX, HTML 5, ASP.NET, Web Applications, .NET, OOP, Algorithms, Data Structures, WPF, REST, Turbo C, Windows Phone, Eclipse, JSP, Core Java, Android Development, Visual Studio, Software Development, Software Engineering
Education
The Ohio State University 2014 — 2016
Master of Science (M.S.), Computer Science (Artificial Intelligence), 3.48
Amrita School Of Engineering Bangalore 2010 — 2014
Bachelor of Technology (B.Tech.), Computer Science, 8.98 (First Class)
National Public School, Koramangala 2003 — 2010
Middle School and High School
Chettinad Vidyashram 1997 — 2003
Junior School and Middle School
Amazon June 2015 - August 2015
Cisco January 2014 - July 2014
Firstsource Solutions Limited June 2013 - July 2013
Medall June 2011 - July 2011
SAP Labs May 2006 - April 2007
Skills
Robotics, Web Design, Programming, Java, JavaScript, Python, C++, Lisp, DBMS, HTML, PHP, C, MySQL, CSS, SQL, jQuery, C#, Visual Basic, AJAX, HTML 5, ASP.NET, Web Applications, .NET, OOP, Algorithms, Data Structures, WPF, REST, Turbo C, Windows Phone, Eclipse, JSP, Core Java, Android Development, Visual Studio, Software Development, Software Engineering
Education
The Ohio State University 2014 — 2016
Master of Science (M.S.), Computer Science (Artificial Intelligence), 3.48
Amrita School Of Engineering Bangalore 2010 — 2014
Bachelor of Technology (B.Tech.), Computer Science, 8.98 (First Class)
National Public School, Koramangala 2003 — 2010
Middle School and High School
Chettinad Vidyashram 1997 — 2003
Junior School and Middle School
Audra Donaldson Audra Donaldson's Firstsource Solutions Limited Experience November 2007 - Present
Job Credit Card Collector at Firstsource Solutions Limited
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited November 2007 - Present
Lifetouch Portrait Studios April 2001 - May 2006
Skills
Call Center, Outsourcing, Team Management, Vendor Management, Contact Centers, Performance Management, Process Improvement
Education
University of Phoenix 2008 — 2012
Master of Science (MS), I/O Psychology
C.E.U. 1985 — 1986
Firstsource Solutions Limited November 2007 - Present
Lifetouch Portrait Studios April 2001 - May 2006
Skills
Call Center, Outsourcing, Team Management, Vendor Management, Contact Centers, Performance Management, Process Improvement
Education
University of Phoenix 2008 — 2012
Master of Science (MS), I/O Psychology
C.E.U. 1985 — 1986
Mohammed Adnan Al-Qureshi Mohammed Adnan Al-Qureshi's Firstsource Solutions Limited Experience March 2011 - June 2012
Job Sourcing Specialist at Allegis Group Services
Industry Staffing and Recruiting
Experience
Allegis Group Services September 2012 - Present
Allegis Group Services September 2012 - Present
Firstsource Solutions Limited March 2011 - June 2012
Infosys January 2010 - December 2011
Skills
Financial Recruiting, IT Recruitment, Global Sourcing, Screening Resumes, Global Talent..., Staffing Services, Customer Service, Executive Search, Talent Acquisition, Recruiting, Sourcing, Screening, Cold Calling, Online Research, Job Analysis, Career Management, RPO, Strategic Sourcing, Permanent Placement, Internet Recruiting, Technical Recruiting, Benefits Negotiation, Employee Relations, Talent Management
Education
Gems B School 2012 — 2014
Master of Business Administration (M.B.A.)
St. Xavier's College 2005 — 2008
Bachelor of Business Administration (B.B.A.)
Allegis Group Services September 2012 - Present
Allegis Group Services September 2012 - Present
Firstsource Solutions Limited March 2011 - June 2012
Infosys January 2010 - December 2011
Skills
Financial Recruiting, IT Recruitment, Global Sourcing, Screening Resumes, Global Talent..., Staffing Services, Customer Service, Executive Search, Talent Acquisition, Recruiting, Sourcing, Screening, Cold Calling, Online Research, Job Analysis, Career Management, RPO, Strategic Sourcing, Permanent Placement, Internet Recruiting, Technical Recruiting, Benefits Negotiation, Employee Relations, Talent Management
Education
Gems B School 2012 — 2014
Master of Business Administration (M.B.A.)
St. Xavier's College 2005 — 2008
Bachelor of Business Administration (B.B.A.)
Michele Owenby's Firstsource Solutions Limited Experience April 2013 - Present
Job Customer Service Supervisor at Firstsource Solutions Limited
Industry Financial Services
Experience
Firstsource Solutions Limited April 2013 - Present
Firstsource Solutions Limited January 2011 - Present
Firstsource Solutions Limited June 2012 - July 2013
Great-West Healthcare 2004 - 2009
Great-West Healthcare 2003 - 2004
Great-West Healthcare January 1995 - January 2003
Skills
Call Center, Employee Benefits, Insurance, Benefits Administration, Training, Human Resources, Leadership, Recruiting, Call Centers, Interviews, Customer Service
Education
Pittsburg State University 2005 — 2010
MS, Human Resource Development
Pittsburg State University 1986 — 1988
BBA, Finance
Fort Scott Community College 1984 — 1987
Associate of Arts (AA), Business Administration and Management, General
Firstsource Solutions Limited April 2013 - Present
Firstsource Solutions Limited January 2011 - Present
Firstsource Solutions Limited June 2012 - July 2013
Great-West Healthcare 2004 - 2009
Great-West Healthcare 2003 - 2004
Great-West Healthcare January 1995 - January 2003
Skills
Call Center, Employee Benefits, Insurance, Benefits Administration, Training, Human Resources, Leadership, Recruiting, Call Centers, Interviews, Customer Service
Education
Pittsburg State University 2005 — 2010
MS, Human Resource Development
Pittsburg State University 1986 — 1988
BBA, Finance
Fort Scott Community College 1984 — 1987
Associate of Arts (AA), Business Administration and Management, General
Ryan C Woodman's Firstsource Solutions Limited Experience November 2006 - October 2009
Job Senior HR Leader, New York City Area
Industry Human Resources
Experience
Maersk Line, Limited November 2012 - June 2015
Firstsource Solutions November 2009 - November 2012
Firstsource Solutions Limited November 2006 - October 2009
ICICI OneSource May 2005 - October 2006
Fidelity National Information Services April 2003 - May 2005
Tata Group - Rallis India Ltd. July 1999 - March 2003
Skills
Employee Relations, Performance Management, HRIS, HR Strategy, Talent Management, HR Policies, Organizational..., Employee Engagement, Employment Law, Talent Acquisition, Leadership Development, Global HR, Coaching, Grievances, BPO, Human Resources, Personnel Management, Performance Appraisal, Recruiting, Strategic HR, HR Transformation, Succession Planning, Organizational Design, PeopleSoft, SAP HR, Culture Change, HR Consulting, Leadership, Management, Compensation & Benefit, Deferred Compensation, Workforce Planning, Onboarding, Recruitments, Compensation & Benefits
Education
Symbiosis Law College, Pune 1997 — 1999
Masters in Labour Laws and Welfare, MLL & LW
Symbiosis institute of Management Studies 1997 — 1999
PGDM, Human Resources
St. Xavier's College 1993 — 1997
B.Sc, Science
Holy Family 1989 — 1992
SSC, English, Maths, Science
Christchurch 1978 — 1988
Maersk Line, Limited November 2012 - June 2015
Firstsource Solutions November 2009 - November 2012
Firstsource Solutions Limited November 2006 - October 2009
ICICI OneSource May 2005 - October 2006
Fidelity National Information Services April 2003 - May 2005
Tata Group - Rallis India Ltd. July 1999 - March 2003
Skills
Employee Relations, Performance Management, HRIS, HR Strategy, Talent Management, HR Policies, Organizational..., Employee Engagement, Employment Law, Talent Acquisition, Leadership Development, Global HR, Coaching, Grievances, BPO, Human Resources, Personnel Management, Performance Appraisal, Recruiting, Strategic HR, HR Transformation, Succession Planning, Organizational Design, PeopleSoft, SAP HR, Culture Change, HR Consulting, Leadership, Management, Compensation & Benefit, Deferred Compensation, Workforce Planning, Onboarding, Recruitments, Compensation & Benefits
Education
Symbiosis Law College, Pune 1997 — 1999
Masters in Labour Laws and Welfare, MLL & LW
Symbiosis institute of Management Studies 1997 — 1999
PGDM, Human Resources
St. Xavier's College 1993 — 1997
B.Sc, Science
Holy Family 1989 — 1992
SSC, English, Maths, Science
Christchurch 1978 — 1988
Jamison Glenn Jamison Glenn's Firstsource Solutions Limited Experience May 2015 - Present
Job Customer Service Representative at Firstsource Solutions Limited
Industry Computer Networking
Experience
Firstsource Solutions Limited May 2015 - Present
Image Craft Construction June 2008 - June 2010
Skills
Active Directory, DNS, DHCP, Pushing Images, Scripting, Top-Down Networking, TCP/IP, Network Security, Computer Diagnostics, Microsoft Exchange, LAN, SQL, Printer..., Router Configuration, Desktop Support, Virtualization, MS Word, MS Excel, Technical Support
Education
Pioneer Pacific College 2013 — 2014
Associate's degree, Computer and Networking Technologies
Firstsource Solutions Limited May 2015 - Present
Image Craft Construction June 2008 - June 2010
Skills
Active Directory, DNS, DHCP, Pushing Images, Scripting, Top-Down Networking, TCP/IP, Network Security, Computer Diagnostics, Microsoft Exchange, LAN, SQL, Printer..., Router Configuration, Desktop Support, Virtualization, MS Word, MS Excel, Technical Support
Education
Pioneer Pacific College 2013 — 2014
Associate's degree, Computer and Networking Technologies
Arif Syed Arif Syed's Firstsource Solutions Limited Experience April 2010 - September 2010
Job Sales Leader at L&T Infotech
Industry Information Technology and Services
Experience
L&T Infotech September 2010 - Present
Firstsource Solutions Limited April 2010 - September 2010
SYNTELL Inc. October 2007 - March 2010
Ugam Solutions 2006 - 2007
Intelenet Global Services January 2002 - February 2006
Skills
Solution Selling, Pre-sales, New Business Development, Strategy, Leadership, Outsourcing, Business Analysis
Education
NMIMS 1999 — 2000
Master of Business Administration (M.B.A.), MBA
University of Pune 1993 — 1998
Bachelor's Degree, Bachelor of Commerce
St Josephs
School, School
L&T Infotech September 2010 - Present
Firstsource Solutions Limited April 2010 - September 2010
SYNTELL Inc. October 2007 - March 2010
Ugam Solutions 2006 - 2007
Intelenet Global Services January 2002 - February 2006
Skills
Solution Selling, Pre-sales, New Business Development, Strategy, Leadership, Outsourcing, Business Analysis
Education
NMIMS 1999 — 2000
Master of Business Administration (M.B.A.), MBA
University of Pune 1993 — 1998
Bachelor's Degree, Bachelor of Commerce
St Josephs
School, School
Angella Hopkins Angella Hopkins's Firstsource Solutions Limited Experience January 2015 - Present
Job employed
Industry Consumer Services
Experience
Firstsource Solutions Limited January 2015 - Present
Mobeus Technology February 2013 - Present
Taco Bell August 2013 - December 2014
Dollar Tree Stores December 2011 - May 2014
Dollar Tree February 2013 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Retail, Time Management, Inventory Management, Teamwork, Merchandising, Cashiering
Education
Pikes Peak Community College 2012 — 2017
Business Management
Logan High School 1991 — 1995
Firstsource Solutions Limited January 2015 - Present
Mobeus Technology February 2013 - Present
Taco Bell August 2013 - December 2014
Dollar Tree Stores December 2011 - May 2014
Dollar Tree February 2013 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Retail, Time Management, Inventory Management, Teamwork, Merchandising, Cashiering
Education
Pikes Peak Community College 2012 — 2017
Business Management
Logan High School 1991 — 1995
Ashish Bisht's Firstsource Solutions Limited Experience June 2009 - May 2011
Job Manager WFM at Teleperformance USA.
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA May 2013 - Present
Aegis Limited April 2011 - May 2013
Firstsource Solutions Limited June 2009 - May 2011
Tata Business Support Services March 2007 - June 2009
Vodafone India (formerly Hutchison Essar) October 2004 - September 2005
Skills
Business Continuity..., Vendor Management, SDLC, Workforce Management, Talent Management, BPO, Project Delivery, People Management, Software Development, Cost Management, Analytics, Process Improvement, Analysis, Transition Management, Team Management, Service Delivery, Six Sigma, Operations Management, MIS, Management, Process Excellence, Sla, Call Centers, SLA
Education
Punjab Technical University 2001 — 2004
BCA & Mgt., Computers
Teleperformance, USA May 2013 - Present
Aegis Limited April 2011 - May 2013
Firstsource Solutions Limited June 2009 - May 2011
Tata Business Support Services March 2007 - June 2009
Vodafone India (formerly Hutchison Essar) October 2004 - September 2005
Skills
Business Continuity..., Vendor Management, SDLC, Workforce Management, Talent Management, BPO, Project Delivery, People Management, Software Development, Cost Management, Analytics, Process Improvement, Analysis, Transition Management, Team Management, Service Delivery, Six Sigma, Operations Management, MIS, Management, Process Excellence, Sla, Call Centers, SLA
Education
Punjab Technical University 2001 — 2004
BCA & Mgt., Computers
Michael Yerkes Michael Yerkes's Firstsource Solutions Limited Experience June 2015 - Present
Job Firstsource Solutions Limited
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited June 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking
Education
St. Thomas Aquinas College 2011 — 2015
Mathematics, Actuarial Science
Ellenville High School 2007 — 2011
Firstsource Solutions Limited June 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking
Education
St. Thomas Aquinas College 2011 — 2015
Mathematics, Actuarial Science
Ellenville High School 2007 — 2011
Josh Elsarboukh Josh Elsarboukh's Firstsource Solutions Limited Experience March 2015 - July 2015
Job Chemistry student at UCCS
Industry Medical Practice
Experience
Firstsource Solutions Limited March 2015 - July 2015
Alorica February 2014 - June 2014
Xerox August 2012 - March 2013
Skills
Account Management, Insurance, Microsoft Office, Customer Service, Health Insurance, Customer Satisfaction, Call Centers, Sales, Cold Calling, Customer Retention, Direct Sales, Selling
Education
University of Colorado Colorado Springs 2015 — 2018
Bachelor of Science (B.S.), Chemistry
Pikes Peak Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Paramedic)
Firstsource Solutions Limited March 2015 - July 2015
Alorica February 2014 - June 2014
Xerox August 2012 - March 2013
Skills
Account Management, Insurance, Microsoft Office, Customer Service, Health Insurance, Customer Satisfaction, Call Centers, Sales, Cold Calling, Customer Retention, Direct Sales, Selling
Education
University of Colorado Colorado Springs 2015 — 2018
Bachelor of Science (B.S.), Chemistry
Pikes Peak Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Paramedic)
Bethany Day, CRCR Bethany Day, CRCR's Firstsource Solutions Limited Experience November 2014 - Present
Job Provider Relations Representative
Industry Insurance
Experience
Aetna March 2015 - Present
Firstsource Solutions Limited November 2014 - Present
Bottom Line Systems, Inc. December 2011 - April 2014
Humana July 2007 - December 2011
Ford Motor Company July 2001 - March 2007
Skills
Certified Revenue Cycle..., Hospital Revenue Cycle, Managed Care, Process Improvement, Analysis, Hospitals, Healthcare Information..., HIPAA, Healthcare, Invoicing, Revenue Cycle, Health Insurance, Healthcare Industry
Education
Northwood University 2001 — 2007
Bachelors, Healthcare Management
Eastern High 1987 — 1991
Aetna March 2015 - Present
Firstsource Solutions Limited November 2014 - Present
Bottom Line Systems, Inc. December 2011 - April 2014
Humana July 2007 - December 2011
Ford Motor Company July 2001 - March 2007
Skills
Certified Revenue Cycle..., Hospital Revenue Cycle, Managed Care, Process Improvement, Analysis, Hospitals, Healthcare Information..., HIPAA, Healthcare, Invoicing, Revenue Cycle, Health Insurance, Healthcare Industry
Education
Northwood University 2001 — 2007
Bachelors, Healthcare Management
Eastern High 1987 — 1991
Nicole Dintelman's Firstsource Solutions Limited Experience June 2006 - April 2010
Job Claims Supervisor at American Specialty Health
Industry Civic & Social Organization
Experience
American Specialty Health August 2015 - Present
Connolly, LLC September 2014 - August 2015
Justice for Bailey June 2014 - August 2015
Dell April 2012 - March 2014
UnitedHealth Group April 2010 - February 2012
Firstsource Solutions Limited June 2006 - April 2010
Skills
Claims Resolution, Claims Handling, Adjustments, Adjudication, Medicare, Medicaid, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Appeals, Medical/Surgical, Workers' Compensation..., Commercial Insurance, TPA, Subject Matter Experts, On the Job Training, ICD-10, Social Skills, Social Media, Communication, Revenue Cycle, Revenue Cycle Management, CPT, Claim, Insurance, HIPAA, ICD-9, Healthcare Industry, Health Insurance, Managed Care, Training, EHR, Healthcare Consulting, Healthcare Information..., Provider Relations, EMR, HMO, Healthcare Management, Ambulatory, Documentations, Physicians, HCPCS, Healthcare, Health Information..., Claim Investigation, Credentialing, Data Entry, Health Policy, Employee Benefits
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Healthcare Administration
American Specialty Health August 2015 - Present
Connolly, LLC September 2014 - August 2015
Justice for Bailey June 2014 - August 2015
Dell April 2012 - March 2014
UnitedHealth Group April 2010 - February 2012
Firstsource Solutions Limited June 2006 - April 2010
Skills
Claims Resolution, Claims Handling, Adjustments, Adjudication, Medicare, Medicaid, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Appeals, Medical/Surgical, Workers' Compensation..., Commercial Insurance, TPA, Subject Matter Experts, On the Job Training, ICD-10, Social Skills, Social Media, Communication, Revenue Cycle, Revenue Cycle Management, CPT, Claim, Insurance, HIPAA, ICD-9, Healthcare Industry, Health Insurance, Managed Care, Training, EHR, Healthcare Consulting, Healthcare Information..., Provider Relations, EMR, HMO, Healthcare Management, Ambulatory, Documentations, Physicians, HCPCS, Healthcare, Health Information..., Claim Investigation, Credentialing, Data Entry, Health Policy, Employee Benefits
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Healthcare Administration
Eric Bass's Firstsource Solutions Limited Experience April 2014 - December 2014
Job Corporate Sales Training and Development at Strategic Marketing
Industry Professional Training & Coaching
Experience
Strategic Marketing January 2015 - Present
Firstsource Solutions Limited April 2014 - December 2014
Saxco International Inc. May 2011 - April 2014
Northwestern Mutual Financial Network July 2008 - April 2011
Cardinal Health June 2007 - July 2008
Humana 1998 - 2007
Skills
Leadership Development, Talent Management, Employee Training, Recruiting, Coaching, Instructor-led Training, Workshop Facilitation, Sales Management, Sales, Organizational..., Selling, Talent Acquisition, Hiring, Sales Operations
Education
Spalding University
BS, Organizational Communication
University of Louisville
Masters, Education/Occupational Training and Development
Strategic Marketing January 2015 - Present
Firstsource Solutions Limited April 2014 - December 2014
Saxco International Inc. May 2011 - April 2014
Northwestern Mutual Financial Network July 2008 - April 2011
Cardinal Health June 2007 - July 2008
Humana 1998 - 2007
Skills
Leadership Development, Talent Management, Employee Training, Recruiting, Coaching, Instructor-led Training, Workshop Facilitation, Sales Management, Sales, Organizational..., Selling, Talent Acquisition, Hiring, Sales Operations
Education
Spalding University
BS, Organizational Communication
University of Louisville
Masters, Education/Occupational Training and Development
Tyler De La Luz Tyler De La Luz's Firstsource Solutions Limited Experience November 2011 - November 2012
Job Account Manager at SpinDance, Inc.
Industry Computer Software
Experience
SpinDance, Inc. January 2015 - Present
MedAssist, a Firstsource company October 2012 - December 2014
Firstsource Solutions Limited November 2011 - November 2012
Firstsource Solutions Limited June 2009 - November 2011
Skills
Management, Customer Satisfaction, Leadership, Customer Service, Program Management, Customer Retention, Medicaid, Healthcare, Training, Team Building, Account Management, Negotiation, Hospitals, Healthcare Information..., Healthcare Management, Up-selling, Interviewing Skills, Presentations, Outsourcing, Employee Training, Revenue Cycle, Revenue Cycle Management, Call Centers, HIPAA, Healthcare Industry, Healthcare Consulting, Epic Systems, Recruiting, CRM, Proposal Writing, Change Management
Education
Northwood University 2004 — 2008
Bachelor of Business Administration (BBA), Management
SpinDance, Inc. January 2015 - Present
MedAssist, a Firstsource company October 2012 - December 2014
Firstsource Solutions Limited November 2011 - November 2012
Firstsource Solutions Limited June 2009 - November 2011
Skills
Management, Customer Satisfaction, Leadership, Customer Service, Program Management, Customer Retention, Medicaid, Healthcare, Training, Team Building, Account Management, Negotiation, Hospitals, Healthcare Information..., Healthcare Management, Up-selling, Interviewing Skills, Presentations, Outsourcing, Employee Training, Revenue Cycle, Revenue Cycle Management, Call Centers, HIPAA, Healthcare Industry, Healthcare Consulting, Epic Systems, Recruiting, CRM, Proposal Writing, Change Management
Education
Northwood University 2004 — 2008
Bachelor of Business Administration (BBA), Management
Monica Long Monica Long's Firstsource Solutions Limited Experience March 2013 - January 2014
Job Weidner Property Management.
Industry Real Estate
Experience
Weidner Apartment Homes March 2014 - Present
Firstsource Solutions Limited March 2013 - January 2014
Pikes Peak Brewing Company December 2012 - February 2013
Alorica April 2012 - December 2012
Best Western The Academy Hotel June 2011 - February 2012
Zumiez May 2010 - November 2010
Skills
Customer Service, Phone Lines, PowerPoint, Microsoft Word, Culinary Skills, Managerial, Analysis, Cash Register, Event Planning, Customer Satisfaction, Food, Hotels, Invoicing, Leadership, Marketing, Payroll, Social Networking, Team Building, Teamwork, Sales, Microsoft Excel, Microsoft Office, Communication, Call Centers, Customer Experience, Time Management, Marketing Strategy, Telephone Skills, Negotiation
Education
Pikes Peak Community College 2007 — 2008
Culinary Arts and Related Services
Pine Creek High School 2003 — 2006
International Salon and Spa Academy
Cosmetology
Weidner Apartment Homes March 2014 - Present
Firstsource Solutions Limited March 2013 - January 2014
Pikes Peak Brewing Company December 2012 - February 2013
Alorica April 2012 - December 2012
Best Western The Academy Hotel June 2011 - February 2012
Zumiez May 2010 - November 2010
Skills
Customer Service, Phone Lines, PowerPoint, Microsoft Word, Culinary Skills, Managerial, Analysis, Cash Register, Event Planning, Customer Satisfaction, Food, Hotels, Invoicing, Leadership, Marketing, Payroll, Social Networking, Team Building, Teamwork, Sales, Microsoft Excel, Microsoft Office, Communication, Call Centers, Customer Experience, Time Management, Marketing Strategy, Telephone Skills, Negotiation
Education
Pikes Peak Community College 2007 — 2008
Culinary Arts and Related Services
Pine Creek High School 2003 — 2006
International Salon and Spa Academy
Cosmetology
Mark Thurber Mark Thurber's Firstsource Solutions Limited Experience May 2015 - Present
Job » Human Resources Professional «
Industry Human Resources
Experience
Firstsource Solutions Limited May 2015 - Present
Living Mountain LTD May 2011 - Present
ColoradoScapes March 2010 - May 2014
Colorado Springs Fire Department April 2013 - September 2013
The Home Depot February 2012 - October 2012
Skills
Team Building, Leadership, Community Outreach, International..., Team Management, Interpersonal Leadership, Communication, Persuader, Strategic Planning, Public Speaking, Easily Adaptable, Command, Access, Compassion, Management, Nonprofits, Coaching, Customer Service, Microsoft Office, Training, Time Management, Microsoft Excel, Social Networking, Microsoft Word
Education
University of Colorado Colorado Springs 2013 — 2015
Bachelor's Degree, Bachelor of Science, Business: Human Resources Management, GPA 3.956
National Outdoor Leadership School (NOLS) 2014 — 2014
Wilderness Medicine, Wilderness Upgrade for Medical Professionals
Portland Community College 2011 — 2012
National Registry of Emergency Medical Technicians, Emergency Medical Technology/Technician: EMT-B
Firstsource Solutions Limited May 2015 - Present
Living Mountain LTD May 2011 - Present
ColoradoScapes March 2010 - May 2014
Colorado Springs Fire Department April 2013 - September 2013
The Home Depot February 2012 - October 2012
Skills
Team Building, Leadership, Community Outreach, International..., Team Management, Interpersonal Leadership, Communication, Persuader, Strategic Planning, Public Speaking, Easily Adaptable, Command, Access, Compassion, Management, Nonprofits, Coaching, Customer Service, Microsoft Office, Training, Time Management, Microsoft Excel, Social Networking, Microsoft Word
Education
University of Colorado Colorado Springs 2013 — 2015
Bachelor's Degree, Bachelor of Science, Business: Human Resources Management, GPA 3.956
National Outdoor Leadership School (NOLS) 2014 — 2014
Wilderness Medicine, Wilderness Upgrade for Medical Professionals
Portland Community College 2011 — 2012
National Registry of Emergency Medical Technicians, Emergency Medical Technology/Technician: EMT-B
Clyde Corbin Clyde Corbin's Firstsource Solutions Limited Experience January 2008 - April 2010
Job Bilingual | Tech Support | Customer Service | Inventory Services
Industry Higher Education
Experience
Pikes Peak Community College 2011 - 2014
Firstsource Solutions Limited January 2008 - April 2010
Fulcrum Technologies November 2005 - June 2007
Fleet Credit Card Services October 2003 - November 2005
Spherion Technologies September 2000 - August 2003
Manpower Professional March 2000 - September 2000
WESTWOOD PROMOTIONS LTD August 1999 - January 2000
Fleet Credit Card Services August 1998 - May 1999
Skills
Call Centers, Customer Service, Spanish, Management, Networking, Outlook, Microsoft Office, Microsoft Word, Teamwork, Time Management
Education
Pikes Peak Community College 2011 — 2013
Associate of Arts, Associate of Arts
Roy J. Wasson High School 1993 — 1995
Pikes Peak Community College 2011 - 2014
Firstsource Solutions Limited January 2008 - April 2010
Fulcrum Technologies November 2005 - June 2007
Fleet Credit Card Services October 2003 - November 2005
Spherion Technologies September 2000 - August 2003
Manpower Professional March 2000 - September 2000
WESTWOOD PROMOTIONS LTD August 1999 - January 2000
Fleet Credit Card Services August 1998 - May 1999
Skills
Call Centers, Customer Service, Spanish, Management, Networking, Outlook, Microsoft Office, Microsoft Word, Teamwork, Time Management
Education
Pikes Peak Community College 2011 — 2013
Associate of Arts, Associate of Arts
Roy J. Wasson High School 1993 — 1995
Munmun Mankotia's Firstsource Solutions Limited Experience July 2008 - June 2011
Job Experienced HR Manager, MBA HR
Industry Human Resources
Experience
GE Capital October 2014 - September 2015
Intel Corporation July 2011 - September 2014
Firstsource Solutions Limited July 2008 - June 2011
Skills
Employee Engagement, Talent Management, Employee Relations, Performance Management, Talent Acquisition, Human Resources, Employee Referral..., Employee Relations..., Management, Personnel Management, Negotiation, Project Management, Leadership, Performance Appraisal, HR Policies, HRIS, Vendor Management, Team Management, Diversity & Inclusion, Training, Recruiting, New Hire Orientations, Screening, Organizational...
Education
Symbiosis institute of Management Studies 2006 — 2008
MBA
GE Capital October 2014 - September 2015
Intel Corporation July 2011 - September 2014
Firstsource Solutions Limited July 2008 - June 2011
Skills
Employee Engagement, Talent Management, Employee Relations, Performance Management, Talent Acquisition, Human Resources, Employee Referral..., Employee Relations..., Management, Personnel Management, Negotiation, Project Management, Leadership, Performance Appraisal, HR Policies, HRIS, Vendor Management, Team Management, Diversity & Inclusion, Training, Recruiting, New Hire Orientations, Screening, Organizational...
Education
Symbiosis institute of Management Studies 2006 — 2008
MBA
Pragathi Madushinie's Firstsource Solutions Limited Experience March 2013 - October 2014
Job Student at Southeast Missouri State University
Industry Information Technology and Services
Experience
Global Towers Hotel June 2014 - January 2015
Firstsource Solutions Limited March 2013 - October 2014
Apex business and Management Consultants Ltd February 2012 - February 2014
Dantanarayana & Com [Pvt] Ltd September 2009 - October 2011
Skills
Microsoft Office, Microsoft Excel, 1.Deputy Head Prefect..., 2.Completed the Diploma..., 3.Completed the the..., 4.Completed The..., Sales Management, Project Management, Facilities Management, Team Leadership, Leadership Development, Customer Service, Customer Relations, Cross-functional Team..., Lean Manufacturing, Product Innovation, Supervisory Skills, Supervision, Strategic Planning, Business Strategy, Administrative..., Office Administration, Technological Innovation, PowerPoint, Teamwork, Research
Education
Southeast Missouri State University 2015 — 2017
Master's degree, Engineering/Industrial Management & Technology Management
University College Dublin 2012 — 2014
Bachelor of Science (BSc), Management Information Systems, General, First Class Honors with a 3.68 CGPA
National Institute Of Business Management 2010 — 2014
Bsc in MIS
Sujatha Balika Vidyalaya, Matara
Global Towers Hotel June 2014 - January 2015
Firstsource Solutions Limited March 2013 - October 2014
Apex business and Management Consultants Ltd February 2012 - February 2014
Dantanarayana & Com [Pvt] Ltd September 2009 - October 2011
Skills
Microsoft Office, Microsoft Excel, 1.Deputy Head Prefect..., 2.Completed the Diploma..., 3.Completed the the..., 4.Completed The..., Sales Management, Project Management, Facilities Management, Team Leadership, Leadership Development, Customer Service, Customer Relations, Cross-functional Team..., Lean Manufacturing, Product Innovation, Supervisory Skills, Supervision, Strategic Planning, Business Strategy, Administrative..., Office Administration, Technological Innovation, PowerPoint, Teamwork, Research
Education
Southeast Missouri State University 2015 — 2017
Master's degree, Engineering/Industrial Management & Technology Management
University College Dublin 2012 — 2014
Bachelor of Science (BSc), Management Information Systems, General, First Class Honors with a 3.68 CGPA
National Institute Of Business Management 2010 — 2014
Bsc in MIS
Sujatha Balika Vidyalaya, Matara
Talia Christy Pena-Parks's Firstsource Solutions Limited Experience March 2007 - January 2009
Job Project Manager, Instructional Design at Arise Virtual Solutions Inc.
Industry E-Learning
Experience
Arise Virtual Solutions Inc. October 2012 - Present
Humana January 2012 - October 2012
Humana January 2009 - January 2012
Firstsource Solutions Limited March 2007 - January 2009
Procter & Gamble January 2006 - February 2007
Skills
Blended Learning, Learning Management, Training & Development, Research Project..., Managerial Experience, Coaching, Spanish, Market Research, ADDIE, Curriculum Development, Change Management, Team Leadership, Leadership Development, Project Management, Management, Data Analysis, Curriculum Design, Employee Training, Quality Assurance, Team Building, Forecasting, Captivate, Adult Education, Staff Development, Training Delivery, Organizational..., Needs Analysis, Interviews, Call Centers, Public Speaking, Employee Engagement, Recruiting, Business Process..., E-Learning, Soft Skills, Microsoft Office, Performance Improvement, Teaching, Learning Management..., Qualitative Research, Social Networking, Instructor-led Training, Workshop Facilitation, Research, Technical Writing, Training, Program Management, Leadership, Analysis, Process Improvement
Education
Purdue University 2012 — 2014
MSEd, Learning Design & Technology
Wellesley College 2001 — 2005
Bachelor of Arts (B.A.), Africana Studies
Arise Virtual Solutions Inc. October 2012 - Present
Humana January 2012 - October 2012
Humana January 2009 - January 2012
Firstsource Solutions Limited March 2007 - January 2009
Procter & Gamble January 2006 - February 2007
Skills
Blended Learning, Learning Management, Training & Development, Research Project..., Managerial Experience, Coaching, Spanish, Market Research, ADDIE, Curriculum Development, Change Management, Team Leadership, Leadership Development, Project Management, Management, Data Analysis, Curriculum Design, Employee Training, Quality Assurance, Team Building, Forecasting, Captivate, Adult Education, Staff Development, Training Delivery, Organizational..., Needs Analysis, Interviews, Call Centers, Public Speaking, Employee Engagement, Recruiting, Business Process..., E-Learning, Soft Skills, Microsoft Office, Performance Improvement, Teaching, Learning Management..., Qualitative Research, Social Networking, Instructor-led Training, Workshop Facilitation, Research, Technical Writing, Training, Program Management, Leadership, Analysis, Process Improvement
Education
Purdue University 2012 — 2014
MSEd, Learning Design & Technology
Wellesley College 2001 — 2005
Bachelor of Arts (B.A.), Africana Studies
Denise Donnini's Firstsource Solutions Limited Experience November 2010 - February 2013
Job Regional Manager
Industry Hospital & Health Care
Experience
Community Health Systems January 2015 - Present
HCA February 2013 - January 2015
Firstsource Solutions Limited November 2010 - February 2013
Human Arc September 2005 - November 2010
LifePoint Solutions a merger of Family Service and Clermont Counseling Center January 2000 - March 2005
Coldwell Banker United, Realtors January 1994 - March 2004
Skills
Grant Coordination, Sales Presentations, United Way Speakers'..., Conference Coordination, Contract Management, Employee Training, Non-profit Program..., Medicaid, Program Development, Process Management, Staff Development, Patient Advocacy, Hospital Revenue Cycle, Non-profit Board..., Board of Directors, Volunteer Management, Volunteer Training, Software Documentation, Process Improvement, Leadership, Budgets, Revenue Cycle Management, Management, Healthcare Consulting, Operations Management, Strategic Planning, Customer Service, Medicare, Healthcare Management, HIPAA, Training, Revenue Cycle, Healthcare Industry, Hospitals, Healthcare, Public Speaking, Health Insurance, Outlook, Team Building, Managed Care, Policy, Physician Relations, Data Analysis
Education
University of Florida 2014 — 2016
Master's degree, Family, Child and Community Science
Wilmington College 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, Organizational Leadership, 3.89/4.00
Community Health Systems January 2015 - Present
HCA February 2013 - January 2015
Firstsource Solutions Limited November 2010 - February 2013
Human Arc September 2005 - November 2010
LifePoint Solutions a merger of Family Service and Clermont Counseling Center January 2000 - March 2005
Coldwell Banker United, Realtors January 1994 - March 2004
Skills
Grant Coordination, Sales Presentations, United Way Speakers'..., Conference Coordination, Contract Management, Employee Training, Non-profit Program..., Medicaid, Program Development, Process Management, Staff Development, Patient Advocacy, Hospital Revenue Cycle, Non-profit Board..., Board of Directors, Volunteer Management, Volunteer Training, Software Documentation, Process Improvement, Leadership, Budgets, Revenue Cycle Management, Management, Healthcare Consulting, Operations Management, Strategic Planning, Customer Service, Medicare, Healthcare Management, HIPAA, Training, Revenue Cycle, Healthcare Industry, Hospitals, Healthcare, Public Speaking, Health Insurance, Outlook, Team Building, Managed Care, Policy, Physician Relations, Data Analysis
Education
University of Florida 2014 — 2016
Master's degree, Family, Child and Community Science
Wilmington College 2000 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, Organizational Leadership, 3.89/4.00
Ashley France Ashley France's Firstsource Solutions Limited Experience February 2014 - Present
Job Data Entry Operator at Firstsource Solutions Limited
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited February 2014 - Present
Deb Shops, Inc. October 2014 - March 2015
Hannaford Supermarkets March 2007 - November 2013
Skills
Data Entry, Customer Service, Filing, Retail, Sales, Fundraising, Team Management, Teamwork, Leadership, Management, Microsoft Word
Education
The College of Saint Rose 2011 — 2013
Master’s Degree, Music Teacher Education
The College of Saint Rose 2007 — 2011
Bachelor's degree, Music Teacher Education
Kingston High School 2003 — 2007
High School
Firstsource Solutions Limited February 2014 - Present
Deb Shops, Inc. October 2014 - March 2015
Hannaford Supermarkets March 2007 - November 2013
Skills
Data Entry, Customer Service, Filing, Retail, Sales, Fundraising, Team Management, Teamwork, Leadership, Management, Microsoft Word
Education
The College of Saint Rose 2011 — 2013
Master’s Degree, Music Teacher Education
The College of Saint Rose 2007 — 2011
Bachelor's degree, Music Teacher Education
Kingston High School 2003 — 2007
High School
Randoll Coleman's Firstsource Solutions Limited Experience January 2008 - January 2010
Job Senior Auditor at Connolly, Inc.
Industry Hospital & Health Care
Experience
Connolly, LLC January 2010 - Present
Firstsource Solutions Limited January 2008 - January 2010
Humana April 2006 - December 2008
The Rawlings Group April 2005 - April 2006
SHPS April 2003 - April 2005
Heartland Payment Systems June 2002 - January 2003
Pegasus Satellite Television March 2001 - August 2001
National Processing Company July 2000 - January 2001
Skills
Claim, Insurance, Medicare, Finance, Management, Auditing, Customer Service, Benefits Administration, Process Improvement, Team Leadership, HIPAA, Employee Benefits, Software Documentation, Healthcare, Strategic Planning, Leadership, Accounting, Budgets, Financial Analysis, Analysis, Medicaid, Team Building, Access, Microsoft Excel
Education
University of Louisville
B/S, Sociology
University of Louisville
Bachelor of Applied Science (B.A.Sc.), Sociology
Connolly, LLC January 2010 - Present
Firstsource Solutions Limited January 2008 - January 2010
Humana April 2006 - December 2008
The Rawlings Group April 2005 - April 2006
SHPS April 2003 - April 2005
Heartland Payment Systems June 2002 - January 2003
Pegasus Satellite Television March 2001 - August 2001
National Processing Company July 2000 - January 2001
Skills
Claim, Insurance, Medicare, Finance, Management, Auditing, Customer Service, Benefits Administration, Process Improvement, Team Leadership, HIPAA, Employee Benefits, Software Documentation, Healthcare, Strategic Planning, Leadership, Accounting, Budgets, Financial Analysis, Analysis, Medicaid, Team Building, Access, Microsoft Excel
Education
University of Louisville
B/S, Sociology
University of Louisville
Bachelor of Applied Science (B.A.Sc.), Sociology
Charmi Shah Charmi Shah's Firstsource Solutions Limited Experience May 2005 - June 2007
Job A Socially Responsible Food Entrepreneur looking for challenging opportunities
Industry Environmental Services
Experience
Regus April 2014 - Present
Fusion Spice LLC November 2012 - Present
University of Illinois at Chicago November 2011 - November 2012
Fahrenheit Investments January 2009 - November 2011
Hutchison 3 Global Services Pvt. Ltd July 2007 - April 2008
Firstsource Solutions Limited May 2005 - June 2007
Skills
Sustainable Development, Corporate Social..., Strategic Planning, Building Relationships..., Triple Bottom Line, Communication and..., Socially Responsible..., Negotiation, Change Management, Environmental Awareness, Governance, Training, Entrepreneurship, Leadership, Project Management, Start-ups, Strategy, Sustainability, Sales, Business Strategy, Research, Management
Education
University of Chicago 2011 — 2014
Leadership in Sustainability Management, Sustainability
Sikkim Manipal University of Health, Medical and Technological Sciences 2005 — 2007
M.S., Environmental Science
University of Mumbai 2002 — 2005
B.S., Biochemistry
Regus April 2014 - Present
Fusion Spice LLC November 2012 - Present
University of Illinois at Chicago November 2011 - November 2012
Fahrenheit Investments January 2009 - November 2011
Hutchison 3 Global Services Pvt. Ltd July 2007 - April 2008
Firstsource Solutions Limited May 2005 - June 2007
Skills
Sustainable Development, Corporate Social..., Strategic Planning, Building Relationships..., Triple Bottom Line, Communication and..., Socially Responsible..., Negotiation, Change Management, Environmental Awareness, Governance, Training, Entrepreneurship, Leadership, Project Management, Start-ups, Strategy, Sustainability, Sales, Business Strategy, Research, Management
Education
University of Chicago 2011 — 2014
Leadership in Sustainability Management, Sustainability
Sikkim Manipal University of Health, Medical and Technological Sciences 2005 — 2007
M.S., Environmental Science
University of Mumbai 2002 — 2005
B.S., Biochemistry
Marshal Fredy Marshal Fredy's Firstsource Solutions Limited Experience January 2009 - December 2009
Job INSYS Blue Ally
Industry Outsourcing/Offshoring
Experience
Across Borders Consultants May 2012 - Present
ObjectWin Technology, Inc. April 2011 - May 2012
VDartInc January 2010 - March 2011
Firstsource Solutions Limited January 2009 - December 2009
Firstsource Solutions Limited April 2008 - January 2009
Skills
Computer Hardware, Call Center, Basic
Education
St. Joseph's University 2005 — 2008
Bachelor Of Science, Chemistry
Roman Catholic Higher Secondary School 2003 — 2005
Higher Secondary, Science
Across Borders Consultants May 2012 - Present
ObjectWin Technology, Inc. April 2011 - May 2012
VDartInc January 2010 - March 2011
Firstsource Solutions Limited January 2009 - December 2009
Firstsource Solutions Limited April 2008 - January 2009
Skills
Computer Hardware, Call Center, Basic
Education
St. Joseph's University 2005 — 2008
Bachelor Of Science, Chemistry
Roman Catholic Higher Secondary School 2003 — 2005
Higher Secondary, Science
Francis Xavier Francis Xavier's Firstsource Solutions Limited Experience February 2009 - January 2010
Job IT Tech Recruiter at Kyyba Inc
Industry Information Technology and Services
Experience
KYYBA Inc October 2014 - Present
VDart Inc November 2013 - October 2014
Infosys BPO February 2010 - November 2013
Firstsource Solutions Limited February 2009 - January 2010
Firstsource Solutions Limited July 2008 - January 2009
Firstsource Solutions Limited September 2005 - June 2007
Skills
Telecommunications, BPO, Vendor Management, Screening, Team Management, Talent Acquisition, Sourcing, Service Delivery, Technical Recruiting, Outsourcing, Recruitments, MIS, Resource Management, CRM, Recruiting, Sales, Employee Engagement, Business Analysis, Human Resources, SDLC, Benefits Negotiation, IT Recruitment, Internet Recruiting, Screening Resumes, Contract Recruitment, Staffing Services, Staff Augmentation
Education
Periyar University 2000 — 2005
M.Sc, Computer Technology/Computer Systems Technology
St. Joseph's Trichy 1998 — 2000
HSC, Maths and Commerce
St. Joseph's Trichy 1993 — 1998
SSLC, Science and Matchs
KYYBA Inc October 2014 - Present
VDart Inc November 2013 - October 2014
Infosys BPO February 2010 - November 2013
Firstsource Solutions Limited February 2009 - January 2010
Firstsource Solutions Limited July 2008 - January 2009
Firstsource Solutions Limited September 2005 - June 2007
Skills
Telecommunications, BPO, Vendor Management, Screening, Team Management, Talent Acquisition, Sourcing, Service Delivery, Technical Recruiting, Outsourcing, Recruitments, MIS, Resource Management, CRM, Recruiting, Sales, Employee Engagement, Business Analysis, Human Resources, SDLC, Benefits Negotiation, IT Recruitment, Internet Recruiting, Screening Resumes, Contract Recruitment, Staffing Services, Staff Augmentation
Education
Periyar University 2000 — 2005
M.Sc, Computer Technology/Computer Systems Technology
St. Joseph's Trichy 1998 — 2000
HSC, Maths and Commerce
St. Joseph's Trichy 1993 — 1998
SSLC, Science and Matchs
Niall Conwell Niall Conwell's Firstsource Solutions Limited Experience September 2013 - March 2014
Job Human Resources Associate at USA Sport Group
Industry Sports
Experience
USA Sport Group March 2014 - Present
United Soccer Academy March 2014 - Present
US Sports Institute March 2014 - Present
Firstsource Solutions Limited September 2013 - March 2014
Arsenal F.C August 2012 - September 2013
Skills
Psychology, Customer Service, Sports Coaching, Soccer, Sports Management, Sports, Management, Recruitment Advertising, Recruiting, Interviewing Skills, Hiring Practices, Visas, Business Development, Business Requirements, Time Management, Public Speaking, Relationship Management, Human Resources, Leadership, Training, Coaching
Education
Queen's University Belfast 2009 — 2012
Bachelor of Science (BS), Psychology, 2:1
St. Columb's College 2002 — 2009
USA Sport Group March 2014 - Present
United Soccer Academy March 2014 - Present
US Sports Institute March 2014 - Present
Firstsource Solutions Limited September 2013 - March 2014
Arsenal F.C August 2012 - September 2013
Skills
Psychology, Customer Service, Sports Coaching, Soccer, Sports Management, Sports, Management, Recruitment Advertising, Recruiting, Interviewing Skills, Hiring Practices, Visas, Business Development, Business Requirements, Time Management, Public Speaking, Relationship Management, Human Resources, Leadership, Training, Coaching
Education
Queen's University Belfast 2009 — 2012
Bachelor of Science (BS), Psychology, 2:1
St. Columb's College 2002 — 2009
Jeff Adkins's Firstsource Solutions Limited Experience January 2013 - August 2014
Job Director Voice of the Customer at Prosper Marketplace
Industry Financial Services
Experience
Prosper Marketplace August 2014 - Present
Firstsource Solutions Limited January 2013 - August 2014
Firstsource Solutions Limited March 2008 - January 2013
barclaycard October 2007 - March 2008
AT&T Mobility June 2005 - October 2007
Cingular Wireless August 2003 - June 2005
Skills
Call Centers, Outsourcing, CRM, Management, Customer Satisfaction, Performance Management, BPO, Leadership, Customer Retention, Business Process..., Customer Experience, Customer Service, Service Delivery, Workforce Management, Strategy, Process Improvement, Vendor Management, Account Management, Contact Centers, Call Center, Team Management, Employee Engagement, Banking, Offshoring, Six Sigma, Training, Operations Management, Transition Management, Telecommunications, Analytics, Budgets, Analysis, Coaching, Sales Management, Project Management, Team Leadership, Contract Requirements, Workforce, Communicaitons, Finance, Conflict Resolution, Recruiting, Outbound Marketing, Business Intelligence, Financial Services, Contract Negotiation, Social Media, Voice of the Customer, Public Relations, Data Analysis
Education
Arizona State University 2013 — 2015
Master of Science (MS), Global Technology Development, 3.95 GPA
Colorado State University 2011 — 2013
Bachelor of Applied Social Science (B.A.S.), Communication and Media Studies, 3.89 / 4.0
Parkland College 2002 — 2007
Associate's degree, Business Administration and Management, General
Prosper Marketplace August 2014 - Present
Firstsource Solutions Limited January 2013 - August 2014
Firstsource Solutions Limited March 2008 - January 2013
barclaycard October 2007 - March 2008
AT&T Mobility June 2005 - October 2007
Cingular Wireless August 2003 - June 2005
Skills
Call Centers, Outsourcing, CRM, Management, Customer Satisfaction, Performance Management, BPO, Leadership, Customer Retention, Business Process..., Customer Experience, Customer Service, Service Delivery, Workforce Management, Strategy, Process Improvement, Vendor Management, Account Management, Contact Centers, Call Center, Team Management, Employee Engagement, Banking, Offshoring, Six Sigma, Training, Operations Management, Transition Management, Telecommunications, Analytics, Budgets, Analysis, Coaching, Sales Management, Project Management, Team Leadership, Contract Requirements, Workforce, Communicaitons, Finance, Conflict Resolution, Recruiting, Outbound Marketing, Business Intelligence, Financial Services, Contract Negotiation, Social Media, Voice of the Customer, Public Relations, Data Analysis
Education
Arizona State University 2013 — 2015
Master of Science (MS), Global Technology Development, 3.95 GPA
Colorado State University 2011 — 2013
Bachelor of Applied Social Science (B.A.S.), Communication and Media Studies, 3.89 / 4.0
Parkland College 2002 — 2007
Associate's degree, Business Administration and Management, General
Chadrick Green Chadrick Green's Firstsource Solutions Limited Experience February 2013 - May 2014
Job Bankruptcy Specialist Ford Motor Credit
Industry Banking
Experience
Ford Motor Credit Company June 2014 - Present
Firstsource Solutions Limited February 2013 - May 2014
Infinite Group May 2012 - February 2013
United States Marine Corps June 2008 - June 2012
Skills
Mechanical Engineering, Management, Leadership, Team Leadership, Testing, Customer Service, Troubleshooting, Six Sigma, Process Improvement, Telecommunications
Education
Orange Coast College 2012 — 2012
Military Expansion Training, Engineering, N/A
Ford Motor Credit Company June 2014 - Present
Firstsource Solutions Limited February 2013 - May 2014
Infinite Group May 2012 - February 2013
United States Marine Corps June 2008 - June 2012
Skills
Mechanical Engineering, Management, Leadership, Team Leadership, Testing, Customer Service, Troubleshooting, Six Sigma, Process Improvement, Telecommunications
Education
Orange Coast College 2012 — 2012
Military Expansion Training, Engineering, N/A
Connie Pryor Connie Pryor's Firstsource Solutions Limited Experience April 2015 - Present
Job
Industry Hospital & Health Care
Experience
Firstsource Solutions Limited April 2015 - Present
UNEMPLOYED- Healthcare 2015 - April 2015
First Urology September 2014 - January 2015
Floyd Memorial Hospital and Health Services April 2012 - August 2014
Floyd Memorial Hospital and Health Services December 2007 - April 2012
Skills
Microsoft Office, Customer Service, Training
Education
Spencerian College 2004 — 2014
Limited Radiology Certificate, Radiologic Technology/Science - Radiographer
Firstsource Solutions Limited April 2015 - Present
UNEMPLOYED- Healthcare 2015 - April 2015
First Urology September 2014 - January 2015
Floyd Memorial Hospital and Health Services April 2012 - August 2014
Floyd Memorial Hospital and Health Services December 2007 - April 2012
Skills
Microsoft Office, Customer Service, Training
Education
Spencerian College 2004 — 2014
Limited Radiology Certificate, Radiologic Technology/Science - Radiographer
Claude Snow's Firstsource Solutions Limited Experience January 2010 - October 2010
Job Senior VP Optum Consulting at UnitedHealth Group
Industry Hospital & Health Care
Experience
UnitedHealth Group June 2014 - Present
CSC October 2010 - June 2014
Firstsource Solutions Limited January 2010 - October 2010
Electronic Data Systems (also EDS, an H-P Company) October 2002 - January 2010
IBM Global Services 1994 - 2002
IBM 1994 - 2002
Deloitte & Touche 1988 - 1994
Wang 1985 - 1988
Skills
Strategy Development, BPO, Health, P&L, Claims, Healthcare IT, Analytics, IT Strategy, Outsourcing, Business Strategy, Health Insurance, Strategic Planning, Compliance, Start-ups, Integration, Vendor Management, Executive Reporting, Program Management, Contract Negotiations, Healthcare, Process Engineering, Contract Negotiation, Business Planning, P&L Management, Change Management, Product Development, Process Improvement, Customer Relations, Sales Management, Performance Improvement, New Business Development, Insurance, Managed Care, Financial Management, Software Development, Requirements Analysis, Product Management, Negotiation, Business Process..., Consultancy, Revenue Cycle, Team Leadership, SaaS, Account Management, Team Management, Operations Management, Government, Management Consulting, Business Transformation, Business Intelligence
Education
University of North Carolina at Chapel Hill 1972 — 1978
BA & MA, Communication and Media Studies
Red Springs NC High School
UnitedHealth Group June 2014 - Present
CSC October 2010 - June 2014
Firstsource Solutions Limited January 2010 - October 2010
Electronic Data Systems (also EDS, an H-P Company) October 2002 - January 2010
IBM Global Services 1994 - 2002
IBM 1994 - 2002
Deloitte & Touche 1988 - 1994
Wang 1985 - 1988
Skills
Strategy Development, BPO, Health, P&L, Claims, Healthcare IT, Analytics, IT Strategy, Outsourcing, Business Strategy, Health Insurance, Strategic Planning, Compliance, Start-ups, Integration, Vendor Management, Executive Reporting, Program Management, Contract Negotiations, Healthcare, Process Engineering, Contract Negotiation, Business Planning, P&L Management, Change Management, Product Development, Process Improvement, Customer Relations, Sales Management, Performance Improvement, New Business Development, Insurance, Managed Care, Financial Management, Software Development, Requirements Analysis, Product Management, Negotiation, Business Process..., Consultancy, Revenue Cycle, Team Leadership, SaaS, Account Management, Team Management, Operations Management, Government, Management Consulting, Business Transformation, Business Intelligence
Education
University of North Carolina at Chapel Hill 1972 — 1978
BA & MA, Communication and Media Studies
Red Springs NC High School
Landon Wood's Firstsource Solutions Limited Experience January 2009 - March 2010
Job Senior Field Service Professional at Bright House Networks
Industry Telecommunications
Experience
Bright House Networks May 2010 - Present
Firstsource Solutions Limited January 2009 - March 2010
Wide Open West June 2008 - December 2009
Precision Nissan August 2007 - March 2008
Merchants Bank August 2004 - November 2007
Skills
Administrative..., Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Office Management, Office Administration, Access, Event Planning, Spreadsheets, Teamwork, Lotus Notes, Work Assure, Team Leadership, Employee Training, Troubleshooting, Cable Networks
Education
Wallace State 2004 — 2006
Troy University 2004 — 2005
Bright House Networks May 2010 - Present
Firstsource Solutions Limited January 2009 - March 2010
Wide Open West June 2008 - December 2009
Precision Nissan August 2007 - March 2008
Merchants Bank August 2004 - November 2007
Skills
Administrative..., Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Office Management, Office Administration, Access, Event Planning, Spreadsheets, Teamwork, Lotus Notes, Work Assure, Team Leadership, Employee Training, Troubleshooting, Cable Networks
Education
Wallace State 2004 — 2006
Troy University 2004 — 2005
Debra A Lacy, PHR's Firstsource Solutions Limited Experience February 2009 - June 2012
Job Human Resources Generalist at Charter Communications
Industry Human Resources
Experience
Charter Communications June 2013 - Present
Hospital Connection Network October 2012 - Present
Firstsource Solutions Limited February 2009 - June 2012
Hospital Connection Network June 2008 - March 2009
Johnson Controls January 2008 - April 2008
HCA WFL Division December 2005 - January 2008
HCA/HealthONE Continental Division July 2004 - December 2005
MCI 2000 - 2004
Skills
Benefits Administration, HRIS, Human Resources, Employee Relations, Applicant Tracking..., Recruiting, New Hire Orientations, Organizational..., Personnel Management, Performance Management, Training, Management, Team Building, Screening, PeopleSoft, Sourcing, Temporary Placement, Employee Benefits, Interviews, HR Policies, FMLA, Taleo, Employment Law, Hiring, Onboarding, Leadership, College Recruiting, Policy, Talent Acquisition, Workforce Planning, Employee Engagement, Deferred Compensation, Job Descriptions, Talent Management, Internet Recruiting, Technical Recruiting, Succession Planning, Permanent Placement, Employer Branding
Education
University of Iowa 1990 — 1996
BA, Pyschology; Business
Charter Communications June 2013 - Present
Hospital Connection Network October 2012 - Present
Firstsource Solutions Limited February 2009 - June 2012
Hospital Connection Network June 2008 - March 2009
Johnson Controls January 2008 - April 2008
HCA WFL Division December 2005 - January 2008
HCA/HealthONE Continental Division July 2004 - December 2005
MCI 2000 - 2004
Skills
Benefits Administration, HRIS, Human Resources, Employee Relations, Applicant Tracking..., Recruiting, New Hire Orientations, Organizational..., Personnel Management, Performance Management, Training, Management, Team Building, Screening, PeopleSoft, Sourcing, Temporary Placement, Employee Benefits, Interviews, HR Policies, FMLA, Taleo, Employment Law, Hiring, Onboarding, Leadership, College Recruiting, Policy, Talent Acquisition, Workforce Planning, Employee Engagement, Deferred Compensation, Job Descriptions, Talent Management, Internet Recruiting, Technical Recruiting, Succession Planning, Permanent Placement, Employer Branding
Education
University of Iowa 1990 — 1996
BA, Pyschology; Business
Nilam Patel's Firstsource Solutions Limited Experience 2005 - 2007
Job Sr Business Analyst at UnitedHealth Group
Industry Information Technology and Services
Experience
UnitedHealth Group October 2014 - Present
Yale New Haven Health System February 2013 - October 2014
University of New Haven April 2009 - February 2013
Nilpssoft (SMC) 2007 - 2009
Firstsource Solutions Limited 2005 - 2007
Skills
Data Analysis, SQL, Java, Databases, Microsoft SQL Server, Programming, C, C#, JavaScript, Oracle, SPSS, Statistics, HTML, ASP.NET, VB.NET, SAS, SDLC, Python, XML
Education
University of New Haven 2010 — 2015
Master of Business Administration (M.B.A.)
UnitedHealth Group October 2014 - Present
Yale New Haven Health System February 2013 - October 2014
University of New Haven April 2009 - February 2013
Nilpssoft (SMC) 2007 - 2009
Firstsource Solutions Limited 2005 - 2007
Skills
Data Analysis, SQL, Java, Databases, Microsoft SQL Server, Programming, C, C#, JavaScript, Oracle, SPSS, Statistics, HTML, ASP.NET, VB.NET, SAS, SDLC, Python, XML
Education
University of New Haven 2010 — 2015
Master of Business Administration (M.B.A.)
Pourus Patel's Firstsource Solutions Limited Experience December 2005 - May 2010
Job Owner / President at Synergist Research
Industry Pharmaceuticals
Experience
Synergist Research January 2013 - Present
Westlake Medical Research Clinical Trials June 2010 - April 2013
Firstsource Solutions Limited December 2005 - May 2010
Tracmail October 1999 - February 2005
Tata Teleservices 2005 - 2005
Skills
Service Delivery, Transition Management, Vendor Management, BPO, Offshoring, Clinical Trials, Operational Excellence, Workforce Management, Outsourcing, CRM, Business Process..., MIS, Sla, Call Center, Operations Management, Performance Management, Team Management, Study Coordination, Employee Engagement, Process Management, Pre-sales, Business Process, Resource Management, Customer Experience, Process Excellence, Human Resources, Six Sigma, Process Improvement, Relationship Management, Call Centers, Talent Acquisition, Business Analysis, Screening, Management, Project Delivery, Business Transformation, Business Process..., Customer Satisfaction, Outsourcing Management, Business Process Mapping, Change Management, Consulting, Strategy
Education
University of Mumbai 1996 — 1999
BS, Mathematics
Synergist Research January 2013 - Present
Westlake Medical Research Clinical Trials June 2010 - April 2013
Firstsource Solutions Limited December 2005 - May 2010
Tracmail October 1999 - February 2005
Tata Teleservices 2005 - 2005
Skills
Service Delivery, Transition Management, Vendor Management, BPO, Offshoring, Clinical Trials, Operational Excellence, Workforce Management, Outsourcing, CRM, Business Process..., MIS, Sla, Call Center, Operations Management, Performance Management, Team Management, Study Coordination, Employee Engagement, Process Management, Pre-sales, Business Process, Resource Management, Customer Experience, Process Excellence, Human Resources, Six Sigma, Process Improvement, Relationship Management, Call Centers, Talent Acquisition, Business Analysis, Screening, Management, Project Delivery, Business Transformation, Business Process..., Customer Satisfaction, Outsourcing Management, Business Process Mapping, Change Management, Consulting, Strategy
Education
University of Mumbai 1996 — 1999
BS, Mathematics
Daniel Waggoner's Firstsource Solutions Limited Experience November 2009 - February 2011
Job Accounting Coordinator at Philz Coffee
Industry Restaurants
Experience
Philz Coffee February 2012 - Present
San Francisco Conservation Corps August 2011 - February 2012
Firstsource Solutions Limited November 2009 - February 2011
Tolt Service Group September 2008 - December 2009
Recovery Innovations, Inc. May 2007 - August 2008
American Land Conservancy June 2000 - October 2005
Whittman-Hart / marchFIRST March 1998 - June 2000
Cendant January 1994 - June 1995
Skills
Accounts Receivable, General Ledger, Accounting, Account Reconciliation, Accounts Payable, Financial Reporting, Payroll, GAAP, QuickBooks, Invoicing, Financial Accounting, Internal Controls, ADP Payroll, Forecasting, Auditing, Budgets
Education
Rio Salado 2008 — 2010
Business Administration, Accounting
Phoenix College 2006 — 2010
Business Administration, Accounting
Philz Coffee February 2012 - Present
San Francisco Conservation Corps August 2011 - February 2012
Firstsource Solutions Limited November 2009 - February 2011
Tolt Service Group September 2008 - December 2009
Recovery Innovations, Inc. May 2007 - August 2008
American Land Conservancy June 2000 - October 2005
Whittman-Hart / marchFIRST March 1998 - June 2000
Cendant January 1994 - June 1995
Skills
Accounts Receivable, General Ledger, Accounting, Account Reconciliation, Accounts Payable, Financial Reporting, Payroll, GAAP, QuickBooks, Invoicing, Financial Accounting, Internal Controls, ADP Payroll, Forecasting, Auditing, Budgets
Education
Rio Salado 2008 — 2010
Business Administration, Accounting
Phoenix College 2006 — 2010
Business Administration, Accounting
Jeff Roney's Firstsource Solutions Limited Experience August 2015 - Present
Job Call Center Trainer
Industry Education Management
Experience
Firstsource Solutions Limited August 2015 - Present
Firstsource Solutions Limited February 2014 - August 2015
Geek Squad June 2013 - February 2014
Time Warner Cable February 2002 - August 2012
Insight Communications January 2003 - January 2006
Gap Inc./Banana Republic 2001 - 2006
Insight Communications January 2002 - January 2003
Skills
Microsoft Office..., Performance Management, Performance Metrics, Microsoft Excel, Coaching, Training Delivery, Instructional Design, Training Needs Analysis, Employee Surveys, S.M.A.R.T Goals, Workforce Management, Statistics, Microsoft Access, Learning Management..., Identifying Trends, Quantitative Analytics, Team Building, Performance Measurement, Forecasting, Training Facilitation, Call Centers, Broadband, Customer Experience, Customer Retention, Leadership, Succession Planning, Telecommunications, Training, Workshop Facilitation
Education
McKendree University 2008 — 2012
Bachelors of Arts, Business Administration
University of Louisville 1997 — 1999
N/A, General Studies
Firstsource Solutions Limited August 2015 - Present
Firstsource Solutions Limited February 2014 - August 2015
Geek Squad June 2013 - February 2014
Time Warner Cable February 2002 - August 2012
Insight Communications January 2003 - January 2006
Gap Inc./Banana Republic 2001 - 2006
Insight Communications January 2002 - January 2003
Skills
Microsoft Office..., Performance Management, Performance Metrics, Microsoft Excel, Coaching, Training Delivery, Instructional Design, Training Needs Analysis, Employee Surveys, S.M.A.R.T Goals, Workforce Management, Statistics, Microsoft Access, Learning Management..., Identifying Trends, Quantitative Analytics, Team Building, Performance Measurement, Forecasting, Training Facilitation, Call Centers, Broadband, Customer Experience, Customer Retention, Leadership, Succession Planning, Telecommunications, Training, Workshop Facilitation
Education
McKendree University 2008 — 2012
Bachelors of Arts, Business Administration
University of Louisville 1997 — 1999
N/A, General Studies
Antony Anderson's Firstsource Solutions Limited Experience August 2013 - Present
Job Purchasing Agent at Firstsource Solutions Limited
Industry Business Supplies and Equipment
Experience
Firstsource Solutions Limited August 2013 - Present
Louisville Metro Government December 2002 - June 2010
RadioShack 2002 - 2004
kentucky lottery 2000 - 2002
Bank of America 1996 - 2000
Skills
Procurement, Human Resources, Purchasing, Inventory Control, Customer Service, Strategic Planning, Team Building, Inventory Management, Leadership, Microsoft Office, Management, Microsoft Excel, Training, Government, PowerPoint, Public Speaking
Education
Sullivan University 2010 — 2011
Associate of Science (A.S.), Business Administration and Management, General
University of Louisville 1990 — 1996
Firstsource Solutions Limited August 2013 - Present
Louisville Metro Government December 2002 - June 2010
RadioShack 2002 - 2004
kentucky lottery 2000 - 2002
Bank of America 1996 - 2000
Skills
Procurement, Human Resources, Purchasing, Inventory Control, Customer Service, Strategic Planning, Team Building, Inventory Management, Leadership, Microsoft Office, Management, Microsoft Excel, Training, Government, PowerPoint, Public Speaking
Education
Sullivan University 2010 — 2011
Associate of Science (A.S.), Business Administration and Management, General
University of Louisville 1990 — 1996
Lisa Dachenhausen's Firstsource Solutions Limited Experience January 2009 - May 2010
Job Experienced Manager
Industry Executive Office
Experience
United Healthcare Contracts January 2009 - Present
UnitedHealthcare January 2002 - Present
Firstsource Solutions Limited January 2009 - May 2010
Headless Horseman September 2000 - November 2008
Northeast Center for Special Care January 2004 - May 2005
Town of Ulster January 2000 - December 2001
Filenes Dept. Store October 1997 - December 1999
Town of Ulster January 1990 - December 1997
Kingston Coat Company July 1988 - November 1997
Education
American Intercontinetal University: Online 2007 — 2009
Dual MEd, Instructional Design and Leadership within Organizations
American InterContinental University 2005 — 2009
M Ed. Dual, Instructional Tech and Design & Organizational Leadership
State University of New York at Stony Brook 1984 — 1987
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
United Healthcare Contracts January 2009 - Present
UnitedHealthcare January 2002 - Present
Firstsource Solutions Limited January 2009 - May 2010
Headless Horseman September 2000 - November 2008
Northeast Center for Special Care January 2004 - May 2005
Town of Ulster January 2000 - December 2001
Filenes Dept. Store October 1997 - December 1999
Town of Ulster January 1990 - December 1997
Kingston Coat Company July 1988 - November 1997
Education
American Intercontinetal University: Online 2007 — 2009
Dual MEd, Instructional Design and Leadership within Organizations
American InterContinental University 2005 — 2009
M Ed. Dual, Instructional Tech and Design & Organizational Leadership
State University of New York at Stony Brook 1984 — 1987
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Mary Hammel's Firstsource Solutions Limited Experience April 2013 - March 2014
Job President at Lazy H Excavating, Inc.
Industry Financial Services
Experience
Colorado State Governor's Office of Information Technology January 2015 - Present
Lazy H Excavating, Inc. March 2006 - Present
Firstsource Solutions Limited April 2013 - March 2014
Hewlett Packard Corporation May 2006 - June 2012
Hewlett Packard Corporation November 1999 - May 2006
Hewlett-Packard May 1996 - November 1999
R.E. Monks Construction May 1991 - April 1996
Skills
Human Resources, Management, Finance, Analysis, Program Management, Payroll, Training, Customer Service, Team Leadership, Process Engineering, Call Centers, Sla, Call Center, Service Delivery, HP, Workshop Facilitation, Account Management, Budgets, Strategic Planning, Project Planning, Accounts Payable, Recruiting, Process Improvement
Education
University of Colorado at Colorado Springs 1997 — 2006
Bachelor of Arts (BA) in Letters, Arts & Sciences, Applied Communications, 3.3
Colorado State Governor's Office of Information Technology January 2015 - Present
Lazy H Excavating, Inc. March 2006 - Present
Firstsource Solutions Limited April 2013 - March 2014
Hewlett Packard Corporation May 2006 - June 2012
Hewlett Packard Corporation November 1999 - May 2006
Hewlett-Packard May 1996 - November 1999
R.E. Monks Construction May 1991 - April 1996
Skills
Human Resources, Management, Finance, Analysis, Program Management, Payroll, Training, Customer Service, Team Leadership, Process Engineering, Call Centers, Sla, Call Center, Service Delivery, HP, Workshop Facilitation, Account Management, Budgets, Strategic Planning, Project Planning, Accounts Payable, Recruiting, Process Improvement
Education
University of Colorado at Colorado Springs 1997 — 2006
Bachelor of Arts (BA) in Letters, Arts & Sciences, Applied Communications, 3.3
Sulakshna Shrivastava's Firstsource Solutions Limited Experience January 2004 - October 2007
Job Marketing Communications Specialist,Content Creator, Digital Marketer,Social Media Specialist, Email & Campaign Marketer
Industry Marketing and Advertising
Experience
Sustainable Silicon Valley July 2014 - Present
element14 India Pvt. Ltd (Premier Farnell) March 2009 - October 2011
Wipro Technologies March 2008 - February 2009
Firstsource Solutions Limited January 2004 - October 2007
Skills
Email Marketing, Marketing..., Online Advertising, Social Media Marketing, Marketing Communications, Lead Generation, Marketing, Integrated Marketing, Public Relations, Blogging, Event Management, Affiliate Marketing, Photoshop, Strategic Communications, Management, Corporate Branding, Internal Communications, Content Development, Database Marketing, Copywriting, Digital Marketing
Education
ICFAI University
Advanced Diploma in Business Management, Business Management
ICAD (Institute of Computer Animation & Design) 2002 — 2003
Media Specialist, Photoshop, Coreldraw, Dreamweaver, A
Shreemati Nathibai Damodar Thackersey Women's University 2001 — 2002
Post Graduate Diploma in Communications & Media, Mass Communication/Media Studies, A
SIES College of Arts, Science & Commerce 1998 — 2001
Bachelor of Commerce (B.Com.), Commerce
Swami Vivekanand High School 1997 — 1998
Higher Secondary Certificate, Commerce
Swami Vivekananda High School 1995 — 1996
Secondary School Certificate, SSC
Sustainable Silicon Valley July 2014 - Present
element14 India Pvt. Ltd (Premier Farnell) March 2009 - October 2011
Wipro Technologies March 2008 - February 2009
Firstsource Solutions Limited January 2004 - October 2007
Skills
Email Marketing, Marketing..., Online Advertising, Social Media Marketing, Marketing Communications, Lead Generation, Marketing, Integrated Marketing, Public Relations, Blogging, Event Management, Affiliate Marketing, Photoshop, Strategic Communications, Management, Corporate Branding, Internal Communications, Content Development, Database Marketing, Copywriting, Digital Marketing
Education
ICFAI University
Advanced Diploma in Business Management, Business Management
ICAD (Institute of Computer Animation & Design) 2002 — 2003
Media Specialist, Photoshop, Coreldraw, Dreamweaver, A
Shreemati Nathibai Damodar Thackersey Women's University 2001 — 2002
Post Graduate Diploma in Communications & Media, Mass Communication/Media Studies, A
SIES College of Arts, Science & Commerce 1998 — 2001
Bachelor of Commerce (B.Com.), Commerce
Swami Vivekanand High School 1997 — 1998
Higher Secondary Certificate, Commerce
Swami Vivekananda High School 1995 — 1996
Secondary School Certificate, SSC
Duran Harris's Firstsource Solutions Limited Experience April 2009 - May 2010
Job Property Claims Adjuster at USAA
Industry Insurance
Experience
USAA August 2013 - Present
USAA May 2010 - Present
Firstsource Solutions Limited April 2009 - May 2010
Barclays Bank January 2007 - April 2009
Barclays Bank January 2006 - January 2007
Target July 2001 - December 2005
Skills
Call Center, Leadership, Process Improvement, Fraud, Customer Service, Risk Management, Team Building, Call Centers, Banking, Financial Services, Team Leadership
Education
University of Colorado Boulder 2000 — 2004
Bachelors Degree, Economics
USAA August 2013 - Present
USAA May 2010 - Present
Firstsource Solutions Limited April 2009 - May 2010
Barclays Bank January 2007 - April 2009
Barclays Bank January 2006 - January 2007
Target July 2001 - December 2005
Skills
Call Center, Leadership, Process Improvement, Fraud, Customer Service, Risk Management, Team Building, Call Centers, Banking, Financial Services, Team Leadership
Education
University of Colorado Boulder 2000 — 2004
Bachelors Degree, Economics
Jon Bauscher's Firstsource Solutions Limited Experience August 2013 - Present
Job Benefits and Compensation
Industry Human Resources
Experience
Firstsource Solutions Limited August 2013 - Present
Signature Healthcare March 2012 - August 2013
SHPS December 2008 - March 2012
The Courier-Journal June 1995 - November 2008
Skills
Benefits Administration, Deferred Compensation, Human Resources, Recruiting, PeopleSoft, Training, Vendor Management, Process Improvement, Personnel Management, New Hire Orientations, Leadership, Strategic Planning, Program Management, Payroll, Employee Relations, Health, Management
Education
University of Louisville 1995 — 2000
Bachelors of Science, Business Administration/Management; Communications
Trinity
Firstsource Solutions Limited August 2013 - Present
Signature Healthcare March 2012 - August 2013
SHPS December 2008 - March 2012
The Courier-Journal June 1995 - November 2008
Skills
Benefits Administration, Deferred Compensation, Human Resources, Recruiting, PeopleSoft, Training, Vendor Management, Process Improvement, Personnel Management, New Hire Orientations, Leadership, Strategic Planning, Program Management, Payroll, Employee Relations, Health, Management
Education
University of Louisville 1995 — 2000
Bachelors of Science, Business Administration/Management; Communications
Trinity
Arjun Mitra's Firstsource Solutions Limited Experience April 2012 - Present
Job Executive Vice President at Firstsource Solutions Limited
Industry Financial Services
Experience
Firstsource Solutions Limited April 2012 - Present
Firstsource Solutions Limited April 2012 - Present
Firstsource Solutions Limited June 2002 - March 2013
Education
The University of Queensland 1998 — 1999
mba, business
St. Xavier's College
Firstsource Solutions Limited April 2012 - Present
Firstsource Solutions Limited April 2012 - Present
Firstsource Solutions Limited June 2002 - March 2013
Education
The University of Queensland 1998 — 1999
mba, business
St. Xavier's College
Lauren Chameli's Firstsource Solutions Limited Experience May 2006 - October 2007
Job General Manager at USB Mediation
Industry Human Resources
Experience
USB Mediation January 2014 - Present
Account Discovery Systems, LLC February 2013 - January 2014
American Coradius International, LLC (ACI) April 2009 - October 2012
Firstsource Solutions Limited May 2006 - October 2007
NCO Financial Systems May 2003 - May 2006
Skills
Customer Service, Microsoft Word, Payroll, Outlook, Recruiting, Accounting, Process Improvement, Banking, Risk Management, Accounts Receivable, Call Centers, Auto Deficiencies, FDCPA, DDA Overdrafts, Merchant Services, Judgments and Liens, Debt Portfolio Analysis, Recovery Strategies, Purchased Debt, Finance, Debt Management, Credit, Payments, Credit Cards, Collection Strategy, FCRA, Credit Management, Credit Scoring, Third Party Collections, Credit Risk, Credit Analysis, Debt Settlement, Loan Servicing, Consumer Debt, Credit Reports
Education
University of Phoenix 2009 — 2012
State University of New York at Buffalo 2002 — 2003
Clarence Senior High School 1998 — 2001
USB Mediation January 2014 - Present
Account Discovery Systems, LLC February 2013 - January 2014
American Coradius International, LLC (ACI) April 2009 - October 2012
Firstsource Solutions Limited May 2006 - October 2007
NCO Financial Systems May 2003 - May 2006
Skills
Customer Service, Microsoft Word, Payroll, Outlook, Recruiting, Accounting, Process Improvement, Banking, Risk Management, Accounts Receivable, Call Centers, Auto Deficiencies, FDCPA, DDA Overdrafts, Merchant Services, Judgments and Liens, Debt Portfolio Analysis, Recovery Strategies, Purchased Debt, Finance, Debt Management, Credit, Payments, Credit Cards, Collection Strategy, FCRA, Credit Management, Credit Scoring, Third Party Collections, Credit Risk, Credit Analysis, Debt Settlement, Loan Servicing, Consumer Debt, Credit Reports
Education
University of Phoenix 2009 — 2012
State University of New York at Buffalo 2002 — 2003
Clarence Senior High School 1998 — 2001
Raisa White's Firstsource Solutions Limited Experience January 2013 - Present
Job at
Industry Education Management
Experience
Firstsource Solutions Limited January 2013 - Present
Xerox Business Services November 2011 - November 2012
St. Mary's County Library July 2006 - May 2010
St. Mary's College of Maryland February 2005 - May 2009
Skills
Collection Development, Library, Library Instruction, Information Literacy, Library Science, Customer Service, Customer Support, Microsoft Office, Writing, Troubleshooting, Library Management, Telephone Skills, Laptops, Editing, Proofreading, Data Entry, Cataloging
Education
St. Mary's College of Maryland 2004 — 2009
Bachelor's, English
Mannheim American High School 2001 — 2004
High School Diploma, General Studies
Firstsource Solutions Limited January 2013 - Present
Xerox Business Services November 2011 - November 2012
St. Mary's County Library July 2006 - May 2010
St. Mary's College of Maryland February 2005 - May 2009
Skills
Collection Development, Library, Library Instruction, Information Literacy, Library Science, Customer Service, Customer Support, Microsoft Office, Writing, Troubleshooting, Library Management, Telephone Skills, Laptops, Editing, Proofreading, Data Entry, Cataloging
Education
St. Mary's College of Maryland 2004 — 2009
Bachelor's, English
Mannheim American High School 2001 — 2004
High School Diploma, General Studies
Suresh Verma's Firstsource Solutions Limited Experience May 2001 - June 2004
Job Financial Services Professional at MassMutual Financial Group South Florida
Industry Financial Services
Experience
MassMutual South Florida July 2014 - Present
Photo Krafters September 2012 - June 2014
Alpine Access November 2011 - June 2012
Herbalife March 2010 - October 2011
American Red Cross January 2011 - May 2011
TransVisionary Corporate Services January 2009 - November 2009
Callready T&D June 2007 - December 2008
IPF Consulting Ltd June 2006 - April 2007
Sitel July 2004 - January 2006
Firstsource Solutions Limited May 2001 - June 2004
Skills
Customer Service, Customer Satisfaction, Operations Management, Business Development, Team Leadership, Leadership, Team Management, Call Centers, Life Insurance, Performance Management, Process Improvement, CRM, Outsourcing, Vendor Management, BPO, Talent Acquisition, Strategy, Management, Transition Management, Business Process..., Management Consulting
Education
Osmania University 1987 — 1991
BA, Public Administration
Don Bosco Matriculation Higher Secondary School
MassMutual South Florida July 2014 - Present
Photo Krafters September 2012 - June 2014
Alpine Access November 2011 - June 2012
Herbalife March 2010 - October 2011
American Red Cross January 2011 - May 2011
TransVisionary Corporate Services January 2009 - November 2009
Callready T&D June 2007 - December 2008
IPF Consulting Ltd June 2006 - April 2007
Sitel July 2004 - January 2006
Firstsource Solutions Limited May 2001 - June 2004
Skills
Customer Service, Customer Satisfaction, Operations Management, Business Development, Team Leadership, Leadership, Team Management, Call Centers, Life Insurance, Performance Management, Process Improvement, CRM, Outsourcing, Vendor Management, BPO, Talent Acquisition, Strategy, Management, Transition Management, Business Process..., Management Consulting
Education
Osmania University 1987 — 1991
BA, Public Administration
Don Bosco Matriculation Higher Secondary School
Yadul Jayraj's Firstsource Solutions Limited Experience June 2006 - April 2007
Job Senior Associate at Cognizant Technology Solutions
Industry Information Technology and Services
Experience
Cognizant Technology Solutions September 2014 - Present
Infosys May 2011 - September 2014
Infosys June 2009 - April 2011
Infosys April 2007 - May 2009
Firstsource Solutions Limited June 2006 - April 2007
Intelenet Global Services May 2005 - April 2006
Skills
Test Planning, Testing, Quality Center, QTP, Manual Testing, System Testing, Test Cases, Team Management, Requirements Analysis, Functional Testing, Requirements Gathering, Knowledge Management, Documentation, Quality Assurance, Business Analysis, Agile Testing
Education
Kamla High School 1990 — 2000
High School
Thadomal Shahani Engineering College
Computer Science, Physics
Cognizant Technology Solutions September 2014 - Present
Infosys May 2011 - September 2014
Infosys June 2009 - April 2011
Infosys April 2007 - May 2009
Firstsource Solutions Limited June 2006 - April 2007
Intelenet Global Services May 2005 - April 2006
Skills
Test Planning, Testing, Quality Center, QTP, Manual Testing, System Testing, Test Cases, Team Management, Requirements Analysis, Functional Testing, Requirements Gathering, Knowledge Management, Documentation, Quality Assurance, Business Analysis, Agile Testing
Education
Kamla High School 1990 — 2000
High School
Thadomal Shahani Engineering College
Computer Science, Physics
kotak jitendra's Firstsource Solutions Limited Experience July 2010 - September 2010
Job System Engineer at Tata Consultancy Services
Industry Computer Software
Experience
Tata Consultancy Services August 2014 - Present
Tata Consultancy Services December 2010 - July 2014
Firstsource Solutions Limited July 2010 - September 2010
Skills
Genesys Framework, GVP, SIP, Genesys, VXML, IVR, Core Java, PL/SQL, JSP, Unix Shell Scripting, Avaya ASA, NICE Call Recording, Servlets, C++, JavaScript, Oracle, Java, JDBC, Data Structures, Unix, Eclipse, Informatica, Business Objects, Avaya Communication..., MySQL, Web Services
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2006 — 2010
Engineer's Degree, Computer Science and Engineering, A
Tata Consultancy Services August 2014 - Present
Tata Consultancy Services December 2010 - July 2014
Firstsource Solutions Limited July 2010 - September 2010
Skills
Genesys Framework, GVP, SIP, Genesys, VXML, IVR, Core Java, PL/SQL, JSP, Unix Shell Scripting, Avaya ASA, NICE Call Recording, Servlets, C++, JavaScript, Oracle, Java, JDBC, Data Structures, Unix, Eclipse, Informatica, Business Objects, Avaya Communication..., MySQL, Web Services
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2006 — 2010
Engineer's Degree, Computer Science and Engineering, A
Lisa Marie Long's Firstsource Solutions Limited Experience June 2009 - February 2011
Job Operations Manager at Leo, James, Mae and Associates
Industry Financial Services
Experience
Primary Financial Services March 2011 - Present
Firstsource Solutions Limited June 2009 - February 2011
Redline Recovery Services, LLC September 2004 - March 2009
Skills
Risk Management, Credit, Loans, Financial Analysis, Financial Services, Banking, Credit Risk, Call Centers, Customer Service, Credit Cards
Education
Trocaire College 2013 — 2013
Registered Nursing/Registered Nurse
Villa Maria College 1992 — 1994
Associate's degree, Accounting and Finance
Villa Maria College
., Accounting and Finance
Primary Financial Services March 2011 - Present
Firstsource Solutions Limited June 2009 - February 2011
Redline Recovery Services, LLC September 2004 - March 2009
Skills
Risk Management, Credit, Loans, Financial Analysis, Financial Services, Banking, Credit Risk, Call Centers, Customer Service, Credit Cards
Education
Trocaire College 2013 — 2013
Registered Nursing/Registered Nurse
Villa Maria College 1992 — 1994
Associate's degree, Accounting and Finance
Villa Maria College
., Accounting and Finance
Parag Ballal's Firstsource Solutions Limited Experience 2003 - 2005
Job Sr. Manager at TCS eServe International Ltd.
Industry Outsourcing/Offshoring
Experience
TCS e-Serve International Ltd. Sr. ManagerTCS eServe Ltd2005 - Present
ICICI First Source Ltd 2003 - 2005
Firstsource Solutions Limited 2003 - 2005
Education
University of Mumbai
TCS e-Serve International Ltd. Sr. ManagerTCS eServe Ltd2005 - Present
ICICI First Source Ltd 2003 - 2005
Firstsource Solutions Limited 2003 - 2005
Education
University of Mumbai
Arista C. Bowman-Ritchie, PHR's Firstsource Solutions Limited Experience February 2014 - May 2015
Job Independent Virtual Talent Acquisition Consultant (Recruiter)
Industry Human Resources
Experience
Ritchie Enterprises January 2009 - Present
Firstsource Solutions Limited February 2014 - May 2015
Flow International March 2012 - February 2014
Insight Communications February 2006 - March 2011
Yum! Brands November 2000 - February 2006
Skills
Employee Relations, HRIS, Benefits Administration, Employment Law, Project Management, Onboarding, Talent Acquisition, Applicant Tracking..., Performance Management, Recruiting, Human Resources, Talent Management, Deferred Compensation, Employee Engagement, Employee Benefits, Succession Planning, College Recruiting, Technical Recruiting, Workforce Planning, HR Policies, Compensation & Benefit, Legal Compliance, New Hire Orientations, Personnel Management, Payroll, FMLA, Organizational..., Policy, Job Descriptions, Hiring, Temporary Placement, Labor Relations, Interviews, ADP Payroll, HR Consulting, Employee Training, PeopleSoft, Internet Recruiting, Sourcing, Leadership Development, Training, Career Development, Benefits Negotiation, Performance Appraisal, Screening, Resume Writing, Contract Recruitment, Organizational Design, Executive Search, Coaching
Education
University of Louisville
BS
Ritchie Enterprises January 2009 - Present
Firstsource Solutions Limited February 2014 - May 2015
Flow International March 2012 - February 2014
Insight Communications February 2006 - March 2011
Yum! Brands November 2000 - February 2006
Skills
Employee Relations, HRIS, Benefits Administration, Employment Law, Project Management, Onboarding, Talent Acquisition, Applicant Tracking..., Performance Management, Recruiting, Human Resources, Talent Management, Deferred Compensation, Employee Engagement, Employee Benefits, Succession Planning, College Recruiting, Technical Recruiting, Workforce Planning, HR Policies, Compensation & Benefit, Legal Compliance, New Hire Orientations, Personnel Management, Payroll, FMLA, Organizational..., Policy, Job Descriptions, Hiring, Temporary Placement, Labor Relations, Interviews, ADP Payroll, HR Consulting, Employee Training, PeopleSoft, Internet Recruiting, Sourcing, Leadership Development, Training, Career Development, Benefits Negotiation, Performance Appraisal, Screening, Resume Writing, Contract Recruitment, Organizational Design, Executive Search, Coaching
Education
University of Louisville
BS
Rena Olsen's Firstsource Solutions Limited Experience September 2010 - Present
Job Remote Mail Specialist at Firstsource Solutions Limited
Industry Consumer Services
Experience
Firstsource Solutions Limited September 2010 - Present
Manpower at Bank of America March 2010 - September 2010
SUNY Oswego Auxiliary Services September 2005 - December 2009
Skills
Writing, Social Media, Editing, Word, Teamwork, Microsoft Office, Customer Service, English, Hospitality, Insurance, Languages, Mentoring, Organizing, PowerPoint, Quality, Retail, Problem Solving, Teaching
Education
State University of New York College at Oswego 2005 — 2009
Bachelor of Arts, International Studies, Anthropology, French
Firstsource Solutions Limited September 2010 - Present
Manpower at Bank of America March 2010 - September 2010
SUNY Oswego Auxiliary Services September 2005 - December 2009
Skills
Writing, Social Media, Editing, Word, Teamwork, Microsoft Office, Customer Service, English, Hospitality, Insurance, Languages, Mentoring, Organizing, PowerPoint, Quality, Retail, Problem Solving, Teaching
Education
State University of New York College at Oswego 2005 — 2009
Bachelor of Arts, International Studies, Anthropology, French
Angel Kepner's Firstsource Solutions Limited Experience September 2014 - Present
Job :)
Industry Consumer Services
Experience
Firstsource Solutions Limited September 2014 - Present
OMG,LLC - Onsite Management Group September 2013 - Present
UPS June 2013 - Present
Advantage Staffing Partners 2012 - 2013
Rogers Group Inc. May 2010 - December 2010
Value Place October 2009 - April 2010
Our best resturant January 2009 - June 2009
Skills
Customer Service, Inventory Management, Process Scheduler, Outlook, Sales, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Team Building, Training, Budget, Sales Management, Social Media, Teamwork
Education
Sullivan University 2014 — 2016
Associate's degree, Legal Assistant/Paralegal
University of Phoenix 2011 — 2014
Business Administration, Management and Operations
Oak Gove high school 1990 — 1994
diloma
Firstsource Solutions Limited September 2014 - Present
OMG,LLC - Onsite Management Group September 2013 - Present
UPS June 2013 - Present
Advantage Staffing Partners 2012 - 2013
Rogers Group Inc. May 2010 - December 2010
Value Place October 2009 - April 2010
Our best resturant January 2009 - June 2009
Skills
Customer Service, Inventory Management, Process Scheduler, Outlook, Sales, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Team Building, Training, Budget, Sales Management, Social Media, Teamwork
Education
Sullivan University 2014 — 2016
Associate's degree, Legal Assistant/Paralegal
University of Phoenix 2011 — 2014
Business Administration, Management and Operations
Oak Gove high school 1990 — 1994
diloma
Abdul Mudabir Patel's Firstsource Solutions Limited Experience June 2012 - September 2012
Job Graduate Assistant Research Analytics at Indiana University Bloomington
Industry Higher Education
Experience
University Information Technology Services, Indiana University July 2014 - Present
Blue Burro Inc. June 2014 - August 2014
Eqoty Inc. March 2013 - July 2013
Pepperfry October 2012 - January 2013
Firstsource Solutions Limited June 2012 - September 2012
Serco December 2011 - March 2012
Windfall Information Technology Systems Pvt Ltd. August 2010 - November 2011
Directi March 2009 - August 2010
Oxygen Healthcare Communication Pvt. Ltd. November 2008 - February 2009
Skills
C++, Java, C, Linux, PHP, SQL, JavaScript, jQuery, Git, Object Oriented Design, Cryptography, Business Development, Project Management, Equity Analytics, Online Advertising, E-commerce, Product Management, Neo4j, MVC, New Business Development, Software Development, MySQL, HTML, Web Development
Education
School of Informatics & Computing, Indiana University 2013 — 2015
Master's degree, Computer Science
Don Bosco Institute of Technology 2004 — 2008
Bachelor's degree, Electronics and Telecommunications Engineering
St. Xavier's College 2002 — 2004
Higher Secondary Certificate, Science
Holy Cross High School
Secondary School Certificate
University Information Technology Services, Indiana University July 2014 - Present
Blue Burro Inc. June 2014 - August 2014
Eqoty Inc. March 2013 - July 2013
Pepperfry October 2012 - January 2013
Firstsource Solutions Limited June 2012 - September 2012
Serco December 2011 - March 2012
Windfall Information Technology Systems Pvt Ltd. August 2010 - November 2011
Directi March 2009 - August 2010
Oxygen Healthcare Communication Pvt. Ltd. November 2008 - February 2009
Skills
C++, Java, C, Linux, PHP, SQL, JavaScript, jQuery, Git, Object Oriented Design, Cryptography, Business Development, Project Management, Equity Analytics, Online Advertising, E-commerce, Product Management, Neo4j, MVC, New Business Development, Software Development, MySQL, HTML, Web Development
Education
School of Informatics & Computing, Indiana University 2013 — 2015
Master's degree, Computer Science
Don Bosco Institute of Technology 2004 — 2008
Bachelor's degree, Electronics and Telecommunications Engineering
St. Xavier's College 2002 — 2004
Higher Secondary Certificate, Science
Holy Cross High School
Secondary School Certificate
Justin Stabel's Firstsource Solutions Limited Experience March 2015 - Present
Job Experienced Call Center Manager
Industry Management Consulting
Experience
Firstsource Solutions Limited March 2015 - Present
CGI June 2013 - October 2013
24-7 Intouch February 2012 - June 2013
Xerox July 2009 - November 2011
WOW! Internet, Cable & Phone July 2004 - April 2009
Skills
Call Center, Process Improvement, Vendor Management, Change Management, Workforce Management, Quality Assurance, BPO, Customer Experience, Training Delivery, Project Management, Human Resources, Metrics, Contact Centers, Customer Service, Performance Management, Call Centers, Training, Team Leadership, Technical Support, Leadership, Management, Coaching, Program Management, Customer Satisfaction, Data Analysis, Strategy, CRM, Operations Management, Analysis, Outsourcing, Team Building, Team Management, Telecommunications, Avaya, Customer Retention, Recruiting, Troubleshooting
Education
Pikes Peak Community College 2006 — 2007
Business Administraion/Finance
Firstsource Solutions Limited March 2015 - Present
CGI June 2013 - October 2013
24-7 Intouch February 2012 - June 2013
Xerox July 2009 - November 2011
WOW! Internet, Cable & Phone July 2004 - April 2009
Skills
Call Center, Process Improvement, Vendor Management, Change Management, Workforce Management, Quality Assurance, BPO, Customer Experience, Training Delivery, Project Management, Human Resources, Metrics, Contact Centers, Customer Service, Performance Management, Call Centers, Training, Team Leadership, Technical Support, Leadership, Management, Coaching, Program Management, Customer Satisfaction, Data Analysis, Strategy, CRM, Operations Management, Analysis, Outsourcing, Team Building, Team Management, Telecommunications, Avaya, Customer Retention, Recruiting, Troubleshooting
Education
Pikes Peak Community College 2006 — 2007
Business Administraion/Finance
Lillian Sanders LMSW's Firstsource Solutions Limited Experience July 2009 - August 2010
Job Healthcare Professional
Industry Health, Wellness and Fitness
Experience
DSI Renal, Inc September 2012 - Present
DECO Recovery Management July 2010 - August 2012
Firstsource Solutions Limited July 2009 - August 2010
Skills
Hospitals, Medicaid, Policy, Training, Managed Care, Healthcare, Healthcare Information..., Case Managment, Medicare, Social Services, Customer-focused Service, Empathy
Education
University of South Carolina-Columbia
Masters, Social Work, 3.7
University of South Carolina-Columbia
Bachelor's degree, Sociology, 3.8/4.0 in Major
DSI Renal, Inc September 2012 - Present
DECO Recovery Management July 2010 - August 2012
Firstsource Solutions Limited July 2009 - August 2010
Skills
Hospitals, Medicaid, Policy, Training, Managed Care, Healthcare, Healthcare Information..., Case Managment, Medicare, Social Services, Customer-focused Service, Empathy
Education
University of South Carolina-Columbia
Masters, Social Work, 3.7
University of South Carolina-Columbia
Bachelor's degree, Sociology, 3.8/4.0 in Major
Crystal Sesco's Firstsource Solutions Limited Experience July 2012 - September 2012
Job Student at University of Phoenix
Industry Accounting
Experience
Firstsource Solutions Limited July 2012 - September 2012
Magic Mart March 2009 - November 2009
Bluegreen Vacations July 2005 - March 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Strategic Planning
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Human Services, General
Firstsource Solutions Limited July 2012 - September 2012
Magic Mart March 2009 - November 2009
Bluegreen Vacations July 2005 - March 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Strategic Planning
Education
University of Phoenix 2010 — 2012
Associate of Arts (AA), Human Services, General
Andrew Boggia's Firstsource Solutions Limited Experience June 2008 - September 2008
Job Current student at UCF
Industry Hospital & Health Care
Experience
Envirobrite September 2014 - Present
Light Integration October 2008 - March 2009
Firstsource Solutions Limited June 2008 - September 2008
SERVPRO October 2007 - April 2008
Dr. Zen Orthopedics December 2006 - March 2007
Sears Auto Center August 2005 - October 2006
Washington Mutual September 2002 - May 2004
Education
University of Central Florida 2013 — 2014
Bachelor's Degree, Interdisciplinary Studies
Seminole State College of Florida 2010 — 2012
Associates in Arts Degree
Patchogue Medford High School
H.S. Diploma, Fine/Graphic Art
Envirobrite September 2014 - Present
Light Integration October 2008 - March 2009
Firstsource Solutions Limited June 2008 - September 2008
SERVPRO October 2007 - April 2008
Dr. Zen Orthopedics December 2006 - March 2007
Sears Auto Center August 2005 - October 2006
Washington Mutual September 2002 - May 2004
Education
University of Central Florida 2013 — 2014
Bachelor's Degree, Interdisciplinary Studies
Seminole State College of Florida 2010 — 2012
Associates in Arts Degree
Patchogue Medford High School
H.S. Diploma, Fine/Graphic Art
Shahin Patel's Firstsource Solutions Limited Experience December 2005 - March 2007
Job self employed at N|P Photography
Industry Photography
Experience
NP Photography October 2011 - Present
Firstsource Solutions Limited December 2005 - March 2007
Skills
Wedding Photography, Tourism
Education
University of Mumbai 2006 — 2009
st john's high school
NP Photography October 2011 - Present
Firstsource Solutions Limited December 2005 - March 2007
Skills
Wedding Photography, Tourism
Education
University of Mumbai 2006 — 2009
st john's high school
Sam Tykol's Firstsource Solutions Limited Experience March 2015 - Present
Job Training Facilitator at Firstsource Solutions Limited
Industry Professional Training & Coaching
Experience
Illinois Army National Guard January 2012 - Present
Firstsource Solutions Limited March 2015 - Present
Freeport Bicycle Company January 2014 - March 2015
North Central Cyclery December 2013 - May 2014
Northern Illinois University August 2012 - May 2014
Skills
Journalism, Social Media, Research, Public Speaking, History, Teaching, PowerPoint, Higher Education, Editing, Proofreading, Social Networking, Community Outreach, Nonprofits, Spanish, Critical Thinking, Fundraising, Leadership Development, Qualitative Research, Event Planning
Education
Northern Illinois University 2012 — 2014
Master of Arts (M.A.), Communication and Media Studies
University of Iowa 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Illinois Army National Guard January 2012 - Present
Firstsource Solutions Limited March 2015 - Present
Freeport Bicycle Company January 2014 - March 2015
North Central Cyclery December 2013 - May 2014
Northern Illinois University August 2012 - May 2014
Skills
Journalism, Social Media, Research, Public Speaking, History, Teaching, PowerPoint, Higher Education, Editing, Proofreading, Social Networking, Community Outreach, Nonprofits, Spanish, Critical Thinking, Fundraising, Leadership Development, Qualitative Research, Event Planning
Education
Northern Illinois University 2012 — 2014
Master of Arts (M.A.), Communication and Media Studies
University of Iowa 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Supreetha KR's Firstsource Solutions Limited Experience 2005 - 2009
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited 2005 - 2009
Education
Symbiosis center for distance learning
PGDHRM, HR
University of Mysore
Bsc, Computer Science
Firstsource Solutions Limited 2005 - 2009
Education
Symbiosis center for distance learning
PGDHRM, HR
University of Mysore
Bsc, Computer Science
Curtis Major's Firstsource Solutions Limited Experience October 2012 - Present
Job Data Entry at Firstsource Solutions Limited
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited October 2012 - Present
Check Into Cash December 2010 - June 2012
Mountain West Research June 2008 - December 2010
Skills
Collections, Sales Management, Risk Assessment, Quality Management, Data Entry, Banking, Financial Accounting, Financial Coaching
Education
Pittsburg State University 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Firstsource Solutions Limited October 2012 - Present
Check Into Cash December 2010 - June 2012
Mountain West Research June 2008 - December 2010
Skills
Collections, Sales Management, Risk Assessment, Quality Management, Data Entry, Banking, Financial Accounting, Financial Coaching
Education
Pittsburg State University 2010 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Michelle Escalante's Firstsource Solutions Limited Experience 2013 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited 2013 - 2013
Rasmussen College 2009 - 2011
Skills
Customer Service, Training
Education
Rasmussen College-Illinois 2009 — 2011
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Firstsource Solutions Limited 2013 - 2013
Rasmussen College 2009 - 2011
Skills
Customer Service, Training
Education
Rasmussen College-Illinois 2009 — 2011
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Jacqueline Macias's Firstsource Solutions Limited Experience February 2014 - Present
Job Student at Ultimate Medical Academy
Industry Health, Wellness and Fitness
Experience
Firstsource Solutions Limited February 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Ultimate Medical Academy 2013 — 2014
Firstsource Solutions Limited February 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Ultimate Medical Academy 2013 — 2014
Brett Fiedler's Firstsource Solutions Limited Experience 2013 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions Limited 2013 - 2014
TCF Bank August 2011 - May 2013
Education
Pikes Peak Community College 2010 — 2013
Current Student, Business
Liberty High 2006 — 2007
High School Diploma, College Prep
Firstsource Solutions Limited 2013 - 2014
TCF Bank August 2011 - May 2013
Education
Pikes Peak Community College 2010 — 2013
Current Student, Business
Liberty High 2006 — 2007
High School Diploma, College Prep
WNS Global Services
WNS
Firstsource Solutions
Firstsource
First Source Solutions