GTE/Verizon Company
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GTE/Verizon Employees
City of Fort Wayne 2008 - Present
City of Fort Wayne 2007 - 2008
City of Fort Wayne 2005 - 2008
GTE/Verizon 1994 - 2004
Skills
Training, Program Development, Community Outreach, Public Speaking, Policy, Local Government, Government, Hiring, Customer Service, Non-profits, Fundraising, Human Resources, Recruiting, Access, Time Management, Strategic Planning, Inventory Management, Management, Nonprofits, Event Planning, Team Building, Leadership Development, Leadership, Research, Process Scheduler, Microsoft Office, Staff Development, Team Leadership, Volunteer Management, Coaching, New Hire Orientations, HRIS, PowerPoint, Emergency Management, Accounting, Economic Development, Grant Writing, Community Development, Organizational..., Public Relations, Microsoft Word
Education
Elmhurst High School
Indiana Institute-Technology
Indiana University—Purdue University Fort Wayne
Associates, Criminal Justice
Smoke Signals Technology LLC. August 2014 - Present
SAS March 2010 - Present
Technolio Inc. April 2009 - Present
Network Appliance November 2006 - March 2010
IBM 1999 - 2006
GTE/Verizon December 1996 - December 1999
Skills
Unix, Linux, Perl, Shell Scripting, Programming, Java, Software Development, SQL, Testing, C, Test Automation, SAS programming, Software Documentation, Cloud Computing, Objective-C, Performance Tuning, Business Intelligence, Bash, Servers, Management, System Administration, Mobile Applications, iPhone Application..., Agile Methodologies, Data Center, JSON, REST, PostgreSQL, Django, Node.js
Education
North Carolina State University 2008 — 2009
Certificate in Project Management, Project Management
University of Tampa 1992 — 1994
Computer Information Systems, Computer and Information Sciences and Support Services
University of Rhode Island 1990 — 1992
University of Tampa, Computer Science
Rio International Consulting Inc. May 2014 - Present
Norma's Villas June 2007 - Present
Entrust Energy July 2012 - May 2014
TXU August 2010 - August 2012
Verizon February 2009 - August 2010
Verizon May 2003 - May 2007
Verizon Telecom 2003 - 2007
GTE/Verizon 2002 - 2007
Verizon Communications, Inc. 2002 - 2007
PageNet August 1994 - November 1999
Skills
Sales, Cross-functional Team..., Analytical Skills, Spanish, Vendor Management, Competitive Analysis, Sales Operations, Management, Marketing Strategy, Market Research, Leadership, Team Leadership, Sales Management, Marketing Management, Project Management, Product Marketing, Strategic Planning, Business Development, Direct Sales, B2B, Account Management, Budgets, Call Centers, Digital Marketing, Forecasting, Marketing, Market Analysis, Strategy, Telecommunications, Team Building, Wireless, Analysis, Contract Negotiation, Customer Service, Marketing Communications, New Business Development, Product Development, Product Management, Program Management, Retail, Start-ups, Strategic Partnerships, Training, Lead Generation, Networking, Customer Retention, CRM, Sales Process, Sales Presentations, Direct Marketing
Education
New York Institute of Technology-Old Westbury 1988 — 1993
Bachelors, Business Administration
COS XEROX May 2013 - October 2013
Hamilton Southeastern Youth Baseball & Softball Leagues October 2011 - May 2012
GBC March 1999 - January 2008
GTE/Verizon March 1998 - March 1999
Lincoln Property Company-Lake Shore Apartments July 1997 - March 1998
Skills
B2B, Account Management, Sales, Selling, Business Development, Building Relationships, Leadership, Forecasting, Sales Management, Strategic Planning, Contract Negotiation, New Business Development, Coaching, Salesforce.com, Solution Selling, Team Building, Budgets, Sales Presentations, Strategy, Cold Calling, Sales Process, Sales Operations, Direct Sales, Management, Managed Print Services, Key Account Management, Customer Retention, Trade Shows, Lead Generation, Product Launch, Key Account Development, P&L Management
Education
Indiana University Bloomington 1992 — 1994
Business
Hamilton Southeastern High School 1988 — 1992
Make-A-Wish Missouri June 2015 - Present
Archdiocese of St. Louis June 2014 - May 2015
Make-A-Wish Foundation of Missouri September 2010 - February 2013
Ameritech/AT&T December 1994 - July 1997
E.J. Brach Corporation June 1992 - December 1994
GTE/Verizon June 1986 - August 1991
Skills
Program Management, Project Management, Volunteer Management, Community Outreach, Community Development, Non-profits, Public Speaking, Event Planning, Event Management, Organizational..., Sales, Social Media, Grant Writing, Public Relations
Education
Indiana University Bloomington 1990 — 1992
Master of Business Administration (MBA), Marketing & Finance, 3.5/4.0
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science (BS), Business Administration, 3.7/4.0
OPRS July 2007 - Present
REPS Software June 2003 - June 2007
GTE/Verizon June 1978 - November 2003
Skills
Event Planning, Employee Relations, Human Resources, Nonprofits, Organizational..., Customer Service, Leadership, Management, Recruiting, Marketing Communications, Strategic Planning
Education
Marion Technical College 1995 — 1998
Business Management, 3.73
Crestline H.S. 1970 — 1974
Diploma, Business, 3.83
Citi-CFNA December 2014 - Present
Citi November 2011 - December 2014
Citi June 2010 - November 2011
ACCENTURE2003 - 2009 October 2008 - August 2009
Accenture June 2004 - October 2008
Accenture November 2003 - June 2004
ALICIA PARTEE January 1997 - January 2003
Verizon January 1999 - January 2002
Verizon January 1998 - January 1999
GTE/Verizon January 1997 - January 1998
Skills
Project Management, Call Center, Business Process..., Process Improvement, Operations Management, Business Analysis, Workforce Management, Forecasting, Program Management, Management, Business Process, Outsourcing, Customer Service, Call Centers, Contract Management, Training, Leadership
Education
University of Phoenix 2000 — 2001
Bachelors of Science, Management Information Systems
Indiana University Bloomington 1993 — 1998
BA, Communications
Indiana University 1993 — 1997
Bachelor of Arts (BA), Speech Communication and Rhetoric
Self-employed July 2001 - Present
GTE/Verizon 1969 - 2001
Skills
Marketing Strategy, Strategic Planning, Customer Service, Sales, Program Management, Forecasting, Leadership, Account Management, Marketing, Management, Team Building, Small Business start up..., Sales Management, Start-ups, Business Development, Cross-functional Team...
Education
Indiana University Bloomington 1983 — 1985
Master of Business Administration (MBA), Business Administration and Management, General
The University of Montana 1961 — 1966
Bachelor of Business Administration (B.B.A.), Marketing
Networkfleet, Verizon Telematics December 2014 - Present
CCI - WyoTech and Everest Colleges April 2010 - September 2014
Verizon October 2007 - December 2009
Verizon March 1997 - September 2007
GTE/Verizon August 1994 - February 1997
GTE/Verizon July 1991 - July 1994
Contel June 1988 - June 1991
Contel September 1982 - May 1988
Skills
Strategic Partnerships, Leadership, Telecommunications, Sales Operations, Management, Team Building, Vendor Management, Forecasting, LTE, Up-selling, Strategic Planning, Account Management, Process Improvement, Strategy, Product Management, Networking, Wireless, Analysis, Sales, Negotiation, Budgets, Solution Selling, Sales Management, Pricing, Product Development, Executive Management, Training, Team Management, Program Management
Education
Frostburg State University 1978 — 1982
Bachelor of Science Degree, Financial Accounting and Business Administration
Yoh, A Day & Zimmermann Company September 2011 - April 2014
Macy's November 2010 - December 2011
Wellsco January 2009 - July 2009
Main Net Communications Inc. January 2007 - January 2009
GTE/Verizon March 1969 - November 2002
Skills
Program Management, Telecommunications, VoIP, T1, Managed Services, Customer Satisfaction, Customer Service, Leadership, Microsoft Word
Education
Los Angeles City College
Los Angeles Trade Technical College
West Los Angeles College
County of San Bernardino September 1998 - Present
Tri City Mental Health 1998 - 1998
GTE/Verizon 1994 - 1998
Skills
Job Search Strategies, Workforce Development, Supervisory Skills, Career Counseling, Job Search, Resume Writing, Case Management, Social Services, Conflict Resolution, Job Coaching, Career Assessment, Career Development, Case Managment, Interviews, Workshop Facilitation, Career Development..., Policy, Community Outreach, Public Speaking, Training, Customer Service, Nonprofits
Education
Jackson State University 1984 — 1986
Bachelor of Science (BS), Marketing
Grambling State University 1983 — 1984
Jewel Diamond Taylor "Grow Girl workshop"
Jewel Diamond Taylor "Grow Girl workshop"
Dex Media July 2012 - Present
Verizon / Idearc Media / SuperMedia now Dex Media April 2004 - July 2013
Allegiance Telecom 2001 - April 2004
GTE/Verizon January 1998 - July 2001
Winstar Communications February 1997 - January 1998
Pacific Bell April 1979 - February 1997
Skills
Management, Customer Service, Account Management, Leadership, Problem Solving, A/R Collections, Debt Collection, Training & Development, Training Delivery, Vendor Management, Call Centers, Dialer Management, Change Management, Project Management, People Skills, Action Oriented, Debt Settlement, Court Appearances, Organizational Learning, Mediation, Arbitration, Green Belt, Lean Six Sigma, Volunteering, Telco Industry, Yellow Pages, Microsoft Office, Microsoft Project, Quick Study
Education
Northwood University 1999 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
Villanova University
Online curriculum, Lean Six Sigma
(self-employed) November 2003 - Present
GTE/Verizon January 1997 - November 2003
GTE/Verizon May 1995 - December 1996
GTE/Verizon January 1993 - April 1995
Skills
Poet, Technical Writing, Painting, Editing, Proofreading, Mentoring, Literature, Books, Fiction, Poetry, Publications, Storytelling, Ghostwriting, Book Reviews, Publishing, Fact-checking, Creative Non-fiction, Published Author, Memoir, Manuscript, Rewriting, Journalism, Literary Fiction, Line Editing, Text Editing, News Writing, Creative Writer, Science Fiction, Marketing Copy, Prose, Creative Writing
Education
Loyola University New Orleans
Department of Army August 2015 - Present
Department of Army February 2015 - August 2015
Dept of Army March 2014 - February 2015
Palmer Household February 2005 - February 2014
United States October 2004 - March 2005
GTE/Verizon August 1998 - October 2004
GTE November 1999 - March 2000
United States January 1993 - August 1998
Verizon January 1993 - January 1998
Skills
Training, Microsoft Office, Outlook, Customer Service, Microsoft Word, Call Centers, Data Entry, Microsoft Excel, Supervisory Skills, Accounting, Troubleshooting, Management, Customer Satisfaction, Leadership, PowerPoint, Access, Time Management, Administrative..., Inventory Management, Software Documentation, Team Building, Team Leadership, Payroll, Telephone Skills, Analysis, Teamwork, Lotus Notes, Employee Training, Employee Relations, Process Scheduler, Human Resources, Data Analysis, Budgets, Staff Development, Process Improvement, Coaching, Event Planning, Public Speaking, Interviews, Hiring, PeopleSoft, Leadership Development, Program Management, Recruiting, Social Networking, Fundraising, Administration, Sales, Operations Management, Nonprofits
Education
Nova Southeastern University
Master's, MS, 3.95
Nova Southeastern University 1998 — 2000
Bachelor's, Professional Management, 3.76
Clearwater High School
St. Petersburg College St
Criminal Justice
Metronet December 2014 - Present
Technology Esthetics 2012 - 2014
AOTMP 2011 - 2012
twtelecom 1995 - 2011
GTE/Verizon 1990 - 1994
Skills
SaaS, New Business Development, Sales Management, Cloud Computing, Sales Process, Strategic Partnerships, VoIP, Account Management, Wireless, Business Strategy, Sales Operations, Business Development, Salesforce.com, Team Building, Channel, Management, CRM, Marketing, Business Planning, Networking, Entrepreneurship, Enterprise Software, Contract Negotiation, Call Centers, Strategy, Customer Retention, Change Management, Business Intelligence, P&L Management, Consulting, Leadership, Telecommunications, Solution Selling, Sales, Strategic Planning, Managed Services, Start-ups, Unified Communications, Direct Sales
Education
Indiana State University
BS, Broadcasting, Marketing, Business, 3.5
Indiana Wesleyan University
MBA, Business Administration
American Red Cross October 2014 - Present
Chloe Nichols Foundation December 2010 - Present
KidsFest San Diego 2013 - 2014
Dharma Nichols Consulting 2010 - 2013
Arbonne International 2006 - 2009
USAOPOLY April 2000 - October 2001
GTE/Verizon 1997 - 1999
Enterprise Rent-A-Car 1995 - 1997
Skills
CRM, Marketing, Management, Training, Product Management, Sales Operations, Account Management, Sales, B2B, Team Building, New Business Development, Recruiting, Selling, Business Strategy, Fundraising, Budgets, Customer Service, Networking, SDLC, Nonprofits, Leadership
Education
San Diego State University-California State University 1987 — 1992
Bachelor of Science (BS), Journalism - Public Relations
Dr. Shamsia Shafi February 2012 - June 2014
David A Zabrocki DDS December 2004 - March 2012
GTE/Verizon August 1971 - November 2003
Skills
IT Management, Administrative..., Data Entry, Lotus Notes, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, Time Management, Teamwork, Public Speaking, Office Administration, Event Planning
Education
Carlisle High School, Carlisle PA 1968 — 1970
Harrisburg Area Community College
Wilson Elser 2011 - Present
Inventive Branding, LLC 2009 - January 2011
Lenovo 2005 - 2009
KPMG 2000 - 2005
GTE/Verizon 1996 - 2000
BBDO 1985 - 1996
American Express 1980 - 1985
Skills
Customer Acquisition, Multi-channel Marketing, Marketing Management, Product Marketing, Marketing Communications, Strategy, Branding & Identity, Marketing Strategy, Collateral, Segmentation, Email Marketing, Digital Marketing, Market Research, Social Media Marketing, Integrated Marketing, Business Development, Digital Media, Google Analytics, Social Networking, Demand Generation, Web Analytics, E-commerce, Marketing, New Business Development, Lead Generation, CRM, Brand Management, Program Management, Advertising, B2B Marketing, Direct Marketing, Analytics, Cross-functional Team..., Start-ups, Online Advertising, Interactive Advertising, Brand Development, Management, Strategic Partnerships, Direct Response, Business Strategy, Account Management, Digital Strategy, Leadership, Public Relations, Mobile Marketing, Corporate Communications, Interactive Marketing, Competitive Analysis, Entrepreneurship
Education
Hamilton College
BA
Verizon January 2011 - Present
Verizon January 2010 - December 2010
Verizon January 2008 - January 2010
Verizon January 2007 - January 2008
Verizon January 2006 - January 2007
Verizon January 2003 - January 2006
GTE/Verizon January 1998 - December 2002
cmc 1995 - 1997
Skills
Strategy, Vendor Management, Call Center, Management, Mobile Devices, Product Development, Telecommunications, E-commerce, Information Technology, Business Analysis, SDLC, Team Building, Call Centers, Integration, Program Management
Education
Indian Institute of Technology, Madras 1988 — 1992
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Dell July 2014 - Present
WellCare January 2013 - July 2014
Nationwide Financial 2004 - February 2013
Dell Services September 1996 - February 2013
YMCA July 2008 - February 2011
Tamba Bay Dragon Boat Club 2008 - 2011
Koan Consulting April 2001 - April 2004
The Great A&P Tea Company April 2001 - April 2002
SourceTrack October 1999 - March 2001
GTE/Verizon October 1995 - September 1996
Skills
Program Management, SDLC, Agile Methodologies, Java, Business Intelligence, Databases, UML, Unix, Oracle, .NET, SQL, Requirements Analysis, Architecture, Microsoft SQL Server, Software Project..., Telecommunications, IT Strategy, Project Management, Enterprise Software, Data Modeling, Software Development, Architectures
Education
State University of New York College at Brockport 1975 — 1976
Masters, Mathematics
Saint John Fisher College 1971 — 1975
BS, Mathematics
State University of New York College at Cortland 1969 — 1970
Chemistry
IBM August 2007 - June 2011
IBM 2006 - 2007
IBM 1997 - 2006
GTE/Verizon 1979 - 1982
Skills
Heuristic Evaluation, Information Architecture, Technical Writing, Web Design, Usability Engineering, Information Design, Science Writing, Tutoring, User Experience, User Experience Design, Usability Testing, User-centered Design, Human Computer..., Usability, User Interface, User Interface Design, DITA, Technical Documentation, XML, Technical Communication, Agile Methodologies, Requirements Analysis, Web 2.0, Task Analysis, Agile Project Management, Requirements Gathering, Software Design, Web Applications, Software Development, Enterprise Architecture, Solution Architecture, Websphere, Mobile Applications, System Architecture, Software Engineering, Enterprise Software, Cloud Computing, Middleware, Unix, Java Enterprise Edition, Scrum, Enterprise Content...
Education
Rensselaer Polytechnic Institute 1977 — 1979
MS, Communications
SUNY Albany
Master of Arts (MA), English Language and Literature/Letters
University of Maryland University College September 2012 - Present
Science and Technology Associates, Inc. October 2010 - September 2012
Telcordia Technologies September 2003 - July 2010
Telcordia Technologies February 1999 - August 2003
JP Morgan December 1995 - January 1999
Bellcore December 1990 - November 1995
Concurrent Computer Corporation March 1989 - November 1990
GTE/Verizon March 1980 - February 1989
Skills
Information Assurance,..., Middleware, Software Engineering, Distributed Systems, Systems Engineering, Requirements Analysis, Software Development, Information Assurance, Program Management, Enterprise Architecture, Testing, Security, SDLC, Enterprise Software, Databases, Telecommunications
Education
The Ohio State University 1970 — 1975
Ph.D., Computer Science
National Institute of Technology Tiruchirappalli 1965 — 1970
B.E., Electrical Engineering
National High School, Tiruchirapalli
ECSM Utility Contractors Inc. April 2007 - April 2013
GTE/Verizon June 1973 - November 2003
Skills
Fiber Optic Networks, DSL, Buried and Aerial FO..., Outside Plant, Fiber Optics, Telecommunications, Optical Fiber, Telephony, Network Design, T1
Education
North Central State College 1971 — 1973
Associate's degree, Electrical and Electronics Engineering
GTE/Verizon August 2006 - Present
Pass Word July 2011 - December 2012
GTE/Verizon May 1968 - August 2006
Skills
Microsoft Office, Windows, Telecommunications, Troubleshooting, Microwave, RF, Mobile Devices, VoIP, Power Systems, Network Design, Ethernet, Wireless, Testing, Switches
Education
Spokane Community College 1965 — 1968
Associate of Science (A.S.), Electronics
PDM Solutions, Inc. June 2006 - Present
AspireHR, Inc. October 2008 - February 2010
Emeritis LLC 2003 - 2006
SoftGuide International 1997 - 2003
GTE/Verizon 1996 - 1997
GTE/Verizon 1988 - 1997
Education
Grove City College
BA, Accounting/Finance
Emergency Communications Network, LLC June 2014 - Present
Palm Coast Data May 2003 - May 2013
DataScan Technologies May 2000 - September 2002
GTE/Verizon September 1999 - May 2000
American Cancer Society May 1999 - September 1999
Skills
Testing, Quality Assurance, Software Quality..., Databases, SQL, Oracle, SDLC, Troubleshooting, Test Planning, Manual Testing, User Acceptance Testing, XML, Business Analysis, Requirements Analysis, ASP.NET, HTML, Windows, Microsoft SQL Server, Visio, MySQL, XHTML, JavaScript, Regression Testing, Technical Support, JIRA, Software Documentation, Oracle Application..., PL/SQL, Cute Ftp, Filezilla, StarTeam, Adobe Photoshop CS6, Adobe Dreamweaver CS6, CSS, Database Design, jQuery, Benthic Golden, Microsoft Office, Access, Tortoise SVN
Education
Savannah State University 1994 — 1996
Information Technology
Bennett College 1971 — 1973
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Frontier Communications November 2014 - Present
D&SCI Corporation June 2010 - January 2014
ITT Systems November 2009 - June 2010
ITT Systems March 2009 - November 2009
Structured Cable Group February 2008 - November 2008
GTE/Verizon June 1997 - February 2008
Clover Park Tech College September 1994 - June 1997
WSDIS September 1992 - September 1994
CCI August 1984 - September 1992
US Army/Washington Air National Guard September 1978 - January 1991
Skills
CCNP Certified, CCNA, Troubleshooting, Cisco Technologies, Security, Switches, Routers, Networking, VoIP, Software Installation, Telecommunications, Network Security
Education
University of Phoenix Business Admin 2005 — 2011
NORTEL Communication Systems 2000 — 2008
DMS100/200/TOPS Translations
LUCENT Systems 1999 — 2008
SS7 & LNP Translations
LUCENT Systems 1997 — 2008
5ESS Translations
Montana State University-Northern 1982 — 1984
Electronics
Superior High School, Superior MT High School 1974 — 1978
Solacom Technologies Inc September 2012 - Present
Kova Corporation May 2010 - August 2012
PlantCML November 1995 - May 2010
GTE/Verizon June 1990 - November 1995
Contel August 1984 - June 1990
Skills
Telecommunications, Telephony, Wireless, VoIP, Management, Business Development, Solution Selling, Sales Engineering, Sales Operations, Integration, Cloud Computing, Managed Services, Leadership, Vendor Management, Direct Sales, Selling, Program Management, Security, Unified Communications, Networking, Project Management, SaaS, Salesforce.com, Sales, Channel Partners, Product Management, Strategic Partnerships, IP, Enterprise Software, Product Marketing, SIP, Professional Services, Sales Process, Mobile Devices, Account Management, Ethernet, Call Centers, Sales Management, CRM, Team Leadership, MPLS, RFP, Data Center, Competitive Analysis, Avaya, Strategy, CTI, Cross-functional Team..., Sales Presentations, Contract Negotiation
Education
Kennesaw State University 1981 — 1987
Business
AT&T September 2011 - Present
Shared Technologies Inc., an Arrow Company November 2010 - August 2011
Standard Tel Networks February 2010 - November 2010
XO Communications May 2009 - February 2010
Time Warner Cable Business Class September 2008 - May 2009
AT&T June 2000 - July 2008
GTE/Verizon June 1997 - June 2000
TCG 1996 - 1997
TCG 1996 - 1997
Executone 1992 - 1995
Skills
Managed Services, MPLS, WAN, Telecommunications, VoIP, IP, Unified Communications, Ethernet, Telephony, VPN, Co-location, LAN-WAN, Solution Selling, SIP, Cloud Computing, SaaS, Direct Sales, Wireless, Account Management, Enterprise Software, Strategic Partnerships, Salesforce.com, Data Center, Sales
Education
Northern Michigan University 1975 — 1979
BS, Mass Communications
The Hayes Group International Inc. February 2012 - Present
Patricia Myers Consulting & Executive Coaching June 2009 - May 2012
SKOPOS Louis Allen Worldwide October 2007 - June 2009
Zain October 2007 - June 2009
NCB Financial Services March 2005 - March 2007
NCB Financial Services, KSA January 2003 - March 2005
PNC Financial Services Group January 1994 - December 1999
Westinghouse June 1980 - August 1994
Westinghouse May 1980 - May 1985
GTE/Verizon May 1976 - May 1980
Skills
Executive Coaching, Organizational..., Leadership Development, Change Management, Strategy, Coaching, Leadership, Personnel Management, Management, New Business Development, Project Planning, Marketing, Strategic Planning, Management Consulting, Consulting
Education
INSEAD 2005 — 2006
Diploma, Clinical Organizational Psychology
University of Colorado Boulder 1974 — 1976
Certification, Bank Marketing
Gannon University 1973 — 1976
MBA, Business
Gannon University 1968 — 1972
BA, English/Communications
Villa Maria Academy 1964 — 1968
E-9 Corporation October 2014 - Present
Federal Student Aid (FSA) February 2012 - October 2014
Unisys February 2007 - May 2011
Independent Consultant - Contract May 2006 - February 2007
CSC February 1997 - April 2006
Universal Systems Inc. (Northrop Grumman) January 1995 - February 1997
GTE/Verizon January 1989 - January 1995
Skills
Personnel Management, Proposal Writing, PMP, ITIL Certified, Program Management, SDLC, PMO, Change Management, Project Management, Requirements Analysis, IT Service Management, Leadership, Software Project..., Operations Management, CMMI, Process Improvement, Strategy, Business Analysis, Risk Management, Integration, Project Portfolio..., Cross-functional Team..., ITIL, Resource Management, Enterprise Architecture, Management, Service Delivery, Consulting, IT Strategy, Data Center, Vendor Management, IT Management, Business Process, Outsourcing, Business Process..., Training, Business Intelligence, Team Building, Business Transformation, Project Delivery
Education
University of Maine
BA
Lesley University
MBA
Level 3 Communications January 2015 - Present
Level 3 Communications November 2014 - January 2015
tw telecom, inc. December 2008 - November 2014
tw telecom, inc. October 2007 - December 2008
Sprint 2002 - 2007
Focal Communications April 2001 - October 2002
SBC March 1999 - April 2001
Qwest Communications March 1998 - March 1999
GTE/Verizon October 1996 - March 1998
Skills
Leadership, Sales, Sales Management, New Business Development, Account Management, Direct Sales, SaaS, Channel, Telecommunications, Salesforce.com, Managed Services, Sales Operations, Solution Selling, Contract Negotiation, Cloud Computing, Wireless, Sales Process, Strategic Partnerships, VoIP, Selling, Enterprise Software, Business Development, Channel Partners, MPLS, Professional Services, Data Center, IP, Mobile Devices
Education
Golden West College 1981 — 1983
Associate of Arts (A.A.), Commercial Music/Recording Arts
Black Rock Congregational Church September 2002 - Present
Campus Crusade for Christ February 1994 - September 2002
Golf Digest June 1991 - August 1991
GTE/Verizon May 1990 - August 1990
Skills
Volunteer Management, Biblical Studies, Public Speaking, Discipleship, Non-profits, Youth Ministry, Religion, Church Events, Pastoral Counseling, Editing
Education
Indiana University Bloomington 1989 — 1993
BA, History
Healing Crystal Designs May 2011 - Present
Hoag Hospital October 2004 - June 2013
Huntington West Properties January 2002 - September 2004
Posh Parties and Special Events December 1995 - January 2001
Chicago Improv January 1988 - November 1994
GTE/Verizon January 1978 - January 1986
Skills
Outlook, Healthcare, Team Building, Access, Contract Negotiation, Hospitals, Process Improvement, Administrative..., Training, Microsoft Word, Budgets, Customer Service, Invoicing, Microsoft Excel, PowerPoint, Time Management, Recruiting, Human Resources, Office Management, Teamwork, Employee Relations
Education
Batavia High School 1974 — 1978
Santa Barbara City College
Medical Coding HIT
The Perm Group August 2015 - Present
Odyssey Information Services March 2015 - August 2015
Resolve Tech Solutions October 2014 - March 2015
Avizion Technologies Group September 2012 - September 2014
Total Technical Services September 2011 - April 2012
CIBER, Inc. May 2006 - May 2009
GTE/Verizon 2001 - 2003
Skills
Full-cycle Recruiting, Technical Recruiting, Internet Recruiting, Applicant Tracking..., Talent Acquisition, Recruiting, Vendor Management, Interviews, Process Improvement, Business Development, Project Management, Program Management, Business Analysis, SharePoint, Benefits Negotiation, Contract Recruitment, SDLC, Salesforce.com, Screening Resumes, CRM, Executive Search, Temporary Placement
Education
Richland Community College 1993 — 1994
Tarleton State University 1992 — 1992
Garland High School
Haber Insurance Services November 2009 - Present
Fidelity National Information Services March 2003 - November 2009
GTE/Verizon 1981 - 1999
Skills
Salesforce.com, Account Management, Solution Selling, CRM, Business Development, Direct Sales, Integration, Lead Generation, Product Management, Project Management, Sales Process, Selling, Strategic Partnerships, Vendor Management, SaaS
Education
Lake Sumter Community College 1975 — 1977
Leesburg High School
Rollins College
BS, Marketing
Furniture Medic by Swenson November 2011 - Present
GSK June 1998 - December 2010
GlaxoSmithKline 1998 - December 2010
GTE/Verizon 1988 - 1996
GTE 1986 - 1996
Education
Golden Gate University 1976 — 1979
MBA, Management
The Citadel 1966 — 1970
BS, Electrical Engineering
Samsung Electronics January 2014 - Present
BlackBerry February 2012 - January 2014
GSD&M 2006 - 2011
Verizon 2003 - 2006
GTE/Verizon 1998 - 2003
Skills
Fluent in Spanish, Salesforce.com, SAP SRM, Sarbanes-Oxley, General Ledger, Caribbean Market, Project Management, Marketing Strategy, Marketing Communications, Sales Management, Product Management, Product Launch, Product Marketing, Channel Strategy, Business Relationship..., Events Coordination, Cross Functional Team..., Account Management, Budgets, Telecommunications, Cross-functional Team..., Competitive Analysis, Outlook, Spanish, Microsoft Excel, Cognos, Management, Strategy, CRM
Education
Southern Methodist University - Cox School of Business 2003 — 2004
Graduate Marketing Certificate Program
The University of Texas at Austin - Red McCombs School of Business
BBA, Marketing
MicroCorp, Inc. February 2007 - July 2012
Lite Appliances February 2006 - February 2007
Direct Line Communications March 2004 - November 2005
InPhonic, Inc. June 2000 - December 2003
GTE/Verizon 1986 - 2000
Skills
Operations Management, Team Building, Product Development, Rapid Growth, Performance Reporting, Indirect Channel..., Performance Improvement, System Automation, Contract Negotiations, Channel, Telecommunications, Solution Selling, Sales Management, Enterprise Software, Contract Negotiation, Cloud Computing, Business Development, Strategy, Managed Services, Strategic Partnerships, Management, Analytics, Unified Communications, SaaS, Business Planning, SIP Trunking, Start-ups, Leadership, VoIP, Mergers & Acquisitions, Entrepreneurship, Vendor Management, Resource Optimization, Customer Retention, Wireless, Marketing, New Business Development, High Performance Teams, Executive Management, Co-location, Process Improvement, Account Management, Training, Direct Sales, Integration, Selling, Business Process, Sales Operations, Business Process..., Finance
Education
Kennesaw State University - Michael J. Coles College of Business 1988 — 1991
MBA, Finance
University of Georgia - Terry College of Business 1978 — 1982
BBA, Accounting
Airbus DS Communications, Inc. September 2011 - Present
Dialogic Communications Corp. (DCC) a division of Cassidian Communications November 2009 - September 2011
PlantCML September 2001 - November 2008
Networks Telephony Corporation October 1997 - February 2001
GTE/Verizon January 1994 - March 1997
GTE/Verizon January 1992 - December 1993
GTE/Verizon June 1978 - December 1991
Skills
Product Management, Telecommunications, Start-ups, Program Management, Mobile Devices, Business Strategy, SaaS, VoIP, Cross-functional Team..., Strategic Planning, Competitive Analysis, Enterprise Software, New Business Development, Sales Management, Wireless, Leadership, Strategy, Management
Education
Michigan State University - The Eli Broad College of Business 1976 — 1978
Master of Business Administration, Marketing, Distribution & Logistics
University of Baltimore 1974 — 1976
Bachelor of Science, Marketing
H&M MaxPerform - Where Leadership Excellence Begins August 2014 - April 2015
nTelos Inc. April 2010 - April 2014
IPCS August 2007 - December 2009
United States Cellular 2003 - 2007
US Cellular February 2000 - August 2003
PrimeCo February 1999 - February 2000
GTE/Verizon February 1997 - February 1999
GTE/Verizon January 1995 - February 1997
Contel Cellular 1993 - 1995
GTE 1991 - 1993
Skills
Leadership Development, Strategic Communications, Cross-functional Team..., Marketing Strategy, Networking, Policy, Digital Marketing, Wireless, Strategy, Leadership, Program Management, Team Building, Strategic Planning, Entrepreneurship, Management, Solution Selling, Strategic Partnerships, Customer Satisfaction, Project Planning, New Business Development, Telecommunications, Sales, Operations Management, Customer Service, Team Leadership, Sales Process, Selling, Business Development, B2B, Sales Management, Contract Negotiation, Sales Operations, Account Management, Customer Retention, Direct Sales, Vendor Management, Mobile Devices, Business Strategy, Executive Management, Product Management, Product Marketing, Human Resources, Talent Management, CRM, Competitive Analysis, Training, Marketing, Enterprise Software, P&L Management, Customer Experience
Education
Hanover College 1975 — 1979
Bachelor of Arts (B.A.)
Hanover College 1975 — 1979
BA
Center for Creative Leadership 2005 — 2005
Leadership
Power Trends Technical Services, LLC 1994 - Present
CSX Corporation 1997 - 2014
ConEdison September 2000 - March 2001
Tampa Electric 1996 - 1998
GTE/Verizon 1994 - 1997
The Technology Team 1994 - 1996
AGRA Baymont Technologies April 1991 - April 1994
City of Lakeland, Florida 1993 - 1994
Intergraph April 1984 - April 1991
Skills
Strategic Planning, Databases, Management, Business Development, Strategy, Project Management, Integration, Marketing Strategy, Sales, Team Building
Education
University of Alabama 1980 — 1983
BS C&BA, Computer Science, Engineering
Jacksonville State University 1978 — 1980
General Business
Retired June 2013 - Present
Wetherby and Associates August 2009 - Present
Verizon January 2004 - November 2008
Verizon 2000 - December 2003
Verizon 1999 - 2000
Verizon December 1993 - 1998
GTE/Verizon November 1992 - November 1993
Lawson Mardon Packaging September 1991 - June 1992
Syroco March 1991 - September 1991
Pass & Seymour August 1989 - September 1990
Skills
Financial Analysis, Financial Modeling, Budget, Telecommunications, Vendor Management, Cross-functional Team...
Education
Syracuse University - Martin J. Whitman School of Management 1980 — 1989
MBA, International business
State University of New York College at Oswego 1975 — 1979
B.S., Business Administration Concentration in Accounting
Cayuga County Community College 1973 — 1974
AA, Liberal Arts
The Highstreet Group January 2012 - Present
UNATION February 2012 - Present
C2C Performance, Inc January 2012 - Present
Syniverse Technologies September 2008 - December 2011
Syniverse Technologies November 2007 - September 2008
Syniverse Technoloigies August 2006 - November 2007
GTE/Verizon November 1988 - August 2006
United States Navy January 1981 - December 1987
Skills
Performance Management, Cross-functional Team..., Leadership Development, Six Sigma, Lean Initiatives, Applications Support, Telecommunications..., Purchasing, Change Leadership, Operational Excellence, Quality Assurance, Process Improvement, Operations Management, Team Building, Change Management, Team Leadership, Business Process..., Problem Solving, Customer Relations, Coaching, Process Engineering, Program Management, Planning, Negotiation, Telecommunications, Continuous Improvement, Customer Service, Business Planning, Budgeting, Call Center, Analysis, Vendor Management, Business Management, Customer Satisfaction, PowerPoint, Word, Workforce Planning, ACT CRM, Budgets, Call Centers, Lean Manufacturing, Technical Support, Strategic Planning, Project Planning, Microsoft Word, Management, Integration, Leadership, Management Consulting, PMP
Education
University of Phoenix 1983 — 1985
Pepperdine University 1982 — 1983
The University of Chicago 1981 — 1982
University of Miami 1979 — 1980
Verizon June 2014 - Present
Verizon July 2012 - June 2014
Verizon November 2008 - July 2012
Verizon January 2006 - November 2008
Verizon January 1998 - November 2006
GTE/Verizon January 1994 - January 1998
GTE/Verizon January 1992 - January 1994
GTE/Verizon May 1990 - January 1992
Skills
Management, Process Improvement, Telecommunications, Call Centers, Project Management, Strategy, Analysis, Forecasting, Technical Support
Education
LeTourneau University
Master of Business Administration (MBA), Business Administration and Management, General
University of North Texas
Bachelor of Business Administration (BBA), Production and Operations Management
Lincoln Property Company. September 2001 - 2015
GTE/Verizon June 1993 - July 2001
Colgate Palmolive May 1982 - June 1993
Skills
Customer Service, Contract Negotiation, Marketing, Real Estate, Budgets, Social Media Marketing, Event Management, Sales, Account Management, Negotiation, Sales Management, Team Building, Strategic Planning, Event Planning, New Business Development
Education
McNeese State University
Truman State University
Bachelor of Applied Science (B.A.Sc.), Industrial Technology, Graduate
Hillsborough County 2004 - Present
GTE/Verizon November 1997 - March 2004
Skills
Customer Service, Microsoft Office, Team Building, Process Improvement, Strategic Planning, Team Leadership, Microsoft Word, Microsoft Excel, Outlook, Contract Management, Project Management, Community Outreach, Government, Troubleshooting, Engineering, Data Entry, Construction, Contract Negotiation, Project Planning, Budgets, Policy, Supervisory Skills, Process Scheduler, Program Management, Leadership, Operations Management, Analysis, Management, Proposal Writing, Training, Procurement, Change Management, Risk Management, Purchasing, MS Project, Leadership Development, Organizational..., Quality Assurance, Land Development, Coaching
Education
Saginaw Valley State University 1990 — 1994
BBA, Business Administration
Pinellas Park High School 1984 — 1985
Diploma, General Studies
Ocean Park Telectric Co May 1982 - Present
GTE 1976 - 1982
GTE 1976 - 1982
GTE/Verizon 1974 - 1982
Skills
Customer Service, Strategic Planning, Microsoft Office, Team Building, Management, Public Speaking, New Business Development, Sales, Coaching, Marketing, Marketing Strategy, Social Media, Budgets, Sales Management, Leadership, Negotiation, Contract Negotiation, Account Management, Business Strategy, Business Development, Microsoft Excel, Project Management, Training
Education
Loyola Marymount University 1976 — 1978
Accounting CPA, Jr.
Mid Valley College of Law 1971 — 1973
Juris Prudence Law, Jr.
Santa Monica College 1967 — 1971
Associates of Arts, Business Administration
1st CAM 2005 - Present
TriVAN_Roofing July 2001 - Present
GTE/Verizon 1983 - 2001
Skills
Residential Homes, Real Estate, Investment Properties, Property Management, Construction, Contract Negotiation, Roofers, Buyer Representation, Commercial Real Estate, Sales, Customer Service, Sellers, Negotiation, Short Sales, Roofs, Selling, Custom Homes, New Business Development, Single Family Homes, First Time Home Buyers, Property, New Home Sales, Real Property, Renovation, Waterproofing, Investors, Real Estate Transactions, Residential Roofing, REO, Condos, Brokerage, Real Estate Financing, Luxury, Apartments, Small Business, Foreclosures, Investments, Roof Coatings, New Homes, Referrals, HUD, Training, Real Estate Development, Flat Roof, Roof Repairs, Fluid Applied Roof..., GAF Golden Pledge..., Tru-Slate Shingles, Commercial Flat Roofing, Standing Seam Metal
Education
Champions School of Real Estate 2005 — 2013
Real Estate License, Legal, Contracts, Agency, Principles I & II, Commercial RE
Northern Michigan University 1980 — 1984
B.S., Marketing & Management
Lincoln County Fair and Rodeo January 2015 - Present
Toledo Food Pantry November 2014 - Present
Rotary Club of Toledo July 2012 - Present
Horse Oaks Ranches December 1987 - Present
Villians of Yesteryear January 2013 - April 2013
Harvest Christian Fellowship 2005 - 2013
GTE/Verizon March 1981 - September 2010
National,State,County Parks September 1984 - September 2004
National Police Rodeo Steer Wrestler January 1999 - December 1999
Topanga Natural History Association April 1993 - July 1999
Skills
builder,fabricator,ranch..., Horses, Real Estate Transactions, Ranch, Sales, Real Estate, Residential Homes, Sellers, Real Estate Development, Property Management, Marketing, Negotiation, Marketing Strategy, Entrepreneurship, Foreclosures, Relocation, Single Family Homes, New Business Development, Small Business, Selling, Investments, Referrals, Real Property, Home Staging, ABR, New Home Sales, Buyers, Fundraising, House, Nonprofits, Public Speaking
Education
Santa Monica College
Downers Grove North 1972 — 1976
Honors English/Orchestra/Choir/Political and Social Studies
Fred Astaire Dance School 1978 — 1980
Certified Dance Director Pasadena Ca., Men And Ladies Ballroom Dance
Verizon Wireless June 1991 - Present
Verizon Wireless June 2004 - May 2013
Verizon Wireless January 2000 - January 2004
GTE/Verizon March 1997 - June 2000
Cellular One now Verizon Wireless April 1995 - May 1997
Cellular One now Verizon Wireless September 1994 - April 1995
Cellular One dba Contel Cellular (now Verizon Wireless) June 1991 - September 1994
Rickles Electronics September 1990 - June 1991
G&G Telecommunications July 1989 - September 1990
Gadsden Security November 1988 - July 1989
Skills
Web Applications, ASP.NET, VB.NET, IIS, T-SQL, Microsoft SQL Server, Software Development, Agile Application..., VBScript, C#, JavaScript, jQuery, Bootstrap, jQuery Mobile, SSRS, SSIS, Active Directory, WMI, Classic ASP, Telecommunications, Call Centers, IP, Mobile Devices, Wireless, VoIP, Managed Services, Management, Solution Selling
Education
Gadsden State Community College 1987 — 1989
Electronic Engineering Tech
Global-Z International,Inc. March 2015 - Present
HMR Consulting Practice October 2002 - March 2015
FYInow,LLC 2006 - July 2014
Conestoga Enterperprises, Inc. 1996 - 2002
Commonwealth Telephone Enterprises June 1992 - July 1996
GTE 1988 - 1992
GTE/Verizon 1982 - 1986
Skills
Problem Solving, Strategic Planning, Small Business, Marketing Strategy, Product Management, Strategy Development, New Business Development, Marketing Management, Management Consulting, Coaching, Social Media Marketing, Operations Management, Telecommunications, Sales, Strategy, B2B, Team Leadership, Business Development, Public Relations, Marketing Communications, Marketing, Direct Marketing, Product Development, Advertising, Business Planning, Start-ups, Budgets, Strategic Partnerships, Online Marketing, Business Strategy, P&L Management, Team Building, Management, Sales Management, Leadership, Contract Negotiation
Education
The University of Connecticut School of Business 1975 — 1977
MBA, Marketing & Finance
Saint Bonaventure University 1964 — 1968
BS, Mathmatics
Holiday Retirement September 2013 - June 2015
Oregon State Hospital September 2011 - September 2013
ACS, A Division of Xerox February 2008 - November 2009
Abigail & Brody December 2006 - May 2008
GTE/Verizon July 1989 - July 2006
Skills
MS Office Suite, Customer Satisfaction, Leadership, Payroll, Staff Development, Process Improvement, Call Center, Customer Service, Access, Coaching, Training, Project Management, Software Documentation, Troubleshooting, Visio, Lotus Notes, Outlook, Workshop Facilitation, Quality Assurance, Strategic Planning, Data Entry, Analysis, Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Business Management, 3.4
Long Beach City College 1991 — 1995
Associate in Arts, Liberal Arts
Tustin High School
Diploma, General Eduation
NYC Taxi and Limousine Commission April 2012 - Present
NYC Dept of Youth and Community Development November 2008 - April 2012
NYC Dept of Consumer Affairs 2006 - 2008
CBDE 2004 - 2006
Verizon 2000 - 2001
GTE/Verizon 1989 - 2001
GTE 1990 - 2000
Skills
SLA, Licensing, Contract Negotiation, Telecommunications, Intellectual Property, Contract Management, Negotiation, Litigation, Mergers & Acquisitions, Sla, Legal Research, Legal Writing, Corporate Law, Commercial Litigation, Corporate Governance, Mediation
Education
Rutgers University School of Law - Camden 2001 — 2004
JD, Law
The University of Dallas 1996 — 2000
MBA, Marketing/Marketing Management, General
The University of Texas at Arlington - College of Business 1991 — 1996
BBA, Marketing
John S. James c/o MBUSI September 2014 - February 2015
Richland College November 2011 - September 2014
Callaway Golf 2011 - 2012
Dalsey, Hillblom and Lynn; DHL Global Forwarding; Exel Logistics February 2004 - January 2009
UPS Supply Chain Solutions August 2002 - February 2004
Bell Helicopter January 2001 - October 2001
NSN - Nokia Solutions and Networks 1999 - 2001
GTE/Verizon 1996 - 1998
GATX 1994 - 1997
Skills
Customs Regulations, Trade Compliance, Freight Forwarding, International Logistics, 3PL, International Trade, Management, Supply Chain Management, SAP, Operations Management, Materials Management, Import/Export Operations, Warehouse Management, Transportation, Procurement, Distributed Team..., Key Account Management, International Trade..., US Foreign Trade Zones, Vendor Managed Inventory, Key Performance..., Letters of Credit, Supply Chain Security, Harmonized Tariff..., PC, Distribution Management, US Customs Bonded..., Delivery Operations, Inbound / Outbound..., International Law, Elements of..., Regulatory Controls, Customs Operations, Code of Federal..., FTC, Export Control..., Import Logistics, Accounts Payable, Accounts Receivable, SAP Warehouse Management, International Business, Supply Chain, Supply Chain..., Logistics, Import, Warehousing, Leadership, Customs Brokerage, Logistics Management, Shipping
Education
Richland College 2011 — 2013
International Business/Trade/Commerce, Import Export
University of Canberra 2008 — 2009
Certification, International Customs Excise Training Program
Frontier Communications October 1998 - Present
GTE/Verizon October 1998 - January 2005
Lincoln Financial Group August 1985 - April 1994
Skills
Telecommunications, Telephony, Troubleshooting, Customer Satisfaction, Wireless, Broadband, Customer Service, Fiber Optics, T1, Operations Management, Computer Network..., IP, Process Improvement, Team Leadership, Ethernet, Customer Experience, Customer Retention, Vendor Management, Team Building, Management
Education
Elmhurst High School 1982 — 1986
General Studies
Indiana University-Purdue University Fort Wayne (IPFW)
CenturyLink August 2010 - Present
Student at Colorado Technical University August 2009 - July 2010
Verizon Telecom April 2000 - November 2008
GTE/Verizon September 1995 - April 2000
Skills
IP, SDH, Account Management, Security, MPLS, Microsoft Office, Telecommunications, VoIP, Microsoft Excel, Sales Operations, Visio, Unified Communications, Sales Engineering, Managed Services, Solution Selling, Telephony, Networking, Wireless, T1, Ethernet, Co-location, Data Center, Network Engineering, Optical Fiber, WAN, Frame Relay, Call Centers, Cloud Computing, Switches, Cisco Technologies, Network Design, SIP Trunking, LAN-WAN, Metro Ethernet, SIP, Network Architecture, Broadband, Avaya, Avaya Technologies
Education
Indiana University—Purdue University Fort Wayne
Business, Psychology, IT
Fayette County Public Schools (KY) August 2003 - Present
Fayette County Board of Education August 2002 - August 2003
Lexington Fayette Urban County Health Department April 2001 - August 2002
GTE/Verizon September 1993 - June 2001
Skills
Nonprofits, Community Outreach, Grant Writing, Fundraising, Teaching, Public Speaking, Volunteer Management, Event Planning, Career Counseling, Child Development, Early Childhood..., Child Advocacy, Mental Health Counseling, Adult Education, Family Therapy, Family Services, Behavior Management, Organizational..., Volunteer Training, Group Therapy, Leadership, Student Development, Grandparent and..., Christian Counseling, Customer Service, Graphic Design, Program Development, Curriculum Design, Creative Writing, Child Welfare, Collaboration, Supervision, Case Managment, Psychotherapy
Education
Lindsey Wilson College 2007 — 2009
Master of Education (M.Ed.), Counseling and Human Development
University of Kentucky
Bacehlor Degree, Social Work
Jefferson Community College
Associate Degree, Hunan Services
Times Media 2013 - Present
A to Z Media Consulting llc 2008 - January 2013
Star Publications October 2010 - February 2012
Made in USA Certified Inc February 2009 - February 2010
Duchess Designs, llc January 2008 - January 2009
South Florida Sun Sentinel June 1999 - January 2008
Credo Catholic Newspaper / WDEO Radio (AM 990) July 1998 - June 1999
Gannett Corp , The Bellingham Herald February 1996 - February 1998
GTE/Verizon February 1993 - February 1996
Skills
Newspaper, Magazines, Advertising, E-commerce, Strategic Planning, Start-ups, Target Marketing, Business Development, Sales Management, Entrepreneur, Sales Leadership..., Promotions, Multi-channel Marketing, Retail Marketing, Media Buying, Accredited Buyer, Email Marketing, Entrepreneurship, Newspapers, Intelligence, Multimedia, Blogging, Digital Media, Marketing, Direct Marketing, Media Planning, Sales, Brand Development, Direct Mail, Public Relations, Advertising Sales, Integrated Marketing, Online Marketing
Education
Michigan State University 1984 — 1988
B.S., Merchandising Management, International Marketing
VertMarkets 2002 - Present
GTE/Verizon January 1998 - September 2002
Enterprise Rent-A-Car 1997 - 1998
Skills
Lead Generation, B2B, Online Marketing, New Business Development, Business Development, Marketing Strategy, Marketing, Strategy, Leadership, Account Management, Sales Management, Advertising, Sales, Online Advertising, Trade Shows, Solution Selling, SEO, Product Marketing, Social Media, Sales Process, Cold Calling, Product Development, Pharmaceutical Industry, Management
Education
Marshall University 1994 — 1997
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Jamestown Community College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
KeyBank January 2014 - Present
Key Bank November 2010 - January 2014
DP Health Services April 2009 - November 2010
Qwest Communications/CenturyLink October 2000 - April 2009
AT & T September 1998 - October 2000
Ameritech Cellular/ATT January 1996 - September 1998
GTE/Verizon October 1991 - December 1995
Skills
Requirements Analysis, Proposal Writing, Sales Process, Change Management, Operations Management, Operational Excellence, Telecommunications, Vendor Management, Process Improvement, Project Management, Program Management, Call Center, Strategic Planning, Cross-functional Team..., Account Management, Team Building, Business Analysis, Salesforce.com, Risk Management, Business Development, Call Centers, Sales Operations, Contract Negotiation, Management, Leadership, Sales, SDLC, Customer Satisfaction, Sales Management, Team Leadership, Business Process..., Project Planning, Cloud Computing, Strategy
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Concentration in Project Management, 3.7 GPA
DeVry University 2009 — 2011
Bachelor of Science (B.S.), Technical Management with a concentration in Project Management, Cum Laude - 3.6
Ohio University 1987 — 1990
Telecommunications Management
John F Kennedy Senior High School
LT Consulting April 1998 - Present
GTE/Verizon April 1970 - March 1998
Education
St. Petersburg College
Associates, Microsoft Certified Systems Engineer
Zags November 2014 - Present
MajescoMastek May 2012 - August 2014
Hawaiian Electric Company (HECO) December 2011 - April 2012
Direct General Auto Insurance October 2010 - November 2011
Xerox - Affiliated Computer Services 2008 - 2010
Stiefel, a GSK company August 2007 - November 2008
AutoOne Insurance 2005 - 2007
The Hartford - Omni Insurance 2003 - 2005
Siebel Systems, Inc. March 2001 - August 2004
GTE/Verizon 1989 - 2001
Skills
Enterprise Program..., Program Management, Program Planning, Program Implementation, MS Project, Project Planning, Project Implementation, Project Finance, Project Portfolio..., Project Execution, Software Project..., Project Delivery, Financial Planning, Resource Management, Resource Allocation, Resource Estimation, Communications Planning, Business Communications, Department Budgeting, Crisis Management, Strategic Planning, Project Management, EPM, Enterprise Software, Cross-functional Team..., Analysis, Strategic Financial..., Vendor Management, Requirements Analysis, Business Intelligence, Business Process, SDLC, Budgets, Management, Plannning, Process Improvement, Change Management, PMP, PMO, Leadership, Strategy, Integration, People Management
Education
National Louis University 1990 — 1994
BAM, Business
Penn Foster 1983 — 1986
ASEE, Electrical Engineering
US ARMY Nuclear Power Plant Course 1977 — 1978
Nuclear Power Plant Operator, Nuclear Reactor Operation, Electrical Engineering
ATI Systems 2012 - 2014
Motorola 1999 - December 2010
GTE/Verizon 1990 - 1998
Draper Laboratory 1986 - 1987
Johnson & Johnson 1985 - 1986
Skills
Follow the Sun, Thought Leadership, Expediting, Six Sigma, Continuous Improvement, TL9000, Team Building, Customer Service, Pre-sales Technical..., SLA, CMTS, CATV, Interactive Television, IP Transport, Video Transport, IP Routing, TCP/IP, Microsoft Office, Visio, Set Top Box, FTTx, Failure Analysis, IP, Program Management, Management, Pre-sales, CRM, Product Development, Routing, Broadband, VoIP, RF, Cable Television, Telecommunications, Cross-functional Team..., Ethernet, IPTV, Python, Django, Cisco IOS, CRM software, Cost Reduction..., Major Account Program..., 24x7 Technical Response..., Customer Retention..., Customer Advocacy, Corrective Action, Corrective Actions, Wireless, Managed Services
Education
Northeastern University
BSEE, Electrical and Electronics Engineering
Magnetrol International January 2010 - Present
Ingenient Technologies June 2002 - January 2010
Charles Industries 1998 - 2002
Westell Technologies 1994 - 1998
TRS Communications 1993 - 1994
Charles Industries 1991 - 1993
Bally Data Systems 1988 - 1991
GTE/Verizon 1986 - 1988
BECO 1986 - 1987
Skills
Engineering, Troubleshooting Hardware, Electronics, Digital Electronics, Analog, Troubleshooting, Computer Hardware, Software Development, Hardware Support, Hardware Design, Debugging, Assembly, C, C++, Embedded Systems, Programming, Telecommunications, Microcontrollers, Perl, Problem Solving, PCB design, Integration, Documentation, TCP/IP, HTML, Team Building, Excel, Software Engineering, Audio, Schematic Capture, Ethernet, XP, Product Development, Linux, Windows, Wireless, Electronic Engineering, Technical Documentation, Logic Analyzer, IP, Firmware, Soldering, Test Equipment, Spectrum Analyzer, Embedded Software, Microsoft Excel, Hardware Architecture, Software Documentation, ARM, Sound
Education
Roosevelt University 1999 — 2006
Masters in Science, Telecommunications
DeVry University 1982 — 1986
BSEET, Electronics
Rock Creek Associates 2004 - Present
WatchMark October 2000 - March 2003
GTE/Verizon November 1998 - July 2000
GTE 1999 - 2000
GTE TSI (now Syniverse) January 1995 - June 1997
GTE Wireless (Verizon Wireless) 1994 - 1995
Contel Cellular/GTE Wireless 1993 - 1995
GTE 1990 - 1992
Skills
Product Management, Wireless, Cross-functional Team..., Business Development, Leadership, Sales, Telecommunications, Business Planning, Marketing, Strategic Partnerships, Product Marketing, Business Strategy, Program Management, Start-ups, Mobile Devices
Education
Seattle University 1978 — 1981
MBA
Montana State University-Bozeman 1970 — 1974
Bachelor of Science, Business
Tampa Bay Hosting OwnerLT Consulting / Tampa Bay HostingJuly 1998 - Present
GTE/Verizon April 1970 - March 1998
Education
St. Petersburg College 1992 — 1999
Microsoft Certified Systems Engineer
Centene Corporation September 2014 - Present
Express Scripts September 2013 - September 2014
Express Scripts July 2010 - August 2013
Enterprise Rent-A-Car April 2005 - August 2010
Enterprise Rent-A-Car February 2006 - February 2008
Enterprise Rent-A-Car April 2005 - February 2006
Enterprise Rent-A-Car November 2002 - April 2005
Enterprise Rent-A-Car November 2001 - November 2002
GTE/Verizon 1999 - 2001
Skills
Informatica, Netbackup, Informix, Business Objects, Oracle, ETL, Business Intelligence, Unix, Databases, Data Warehousing, Replication Technologies, Teradata, Information Management, Database Design, Performance Tuning, Data Integration, Data Modeling, Database Administration, Disaster Recovery, Enterprise Software, Integration, SQL, SQL Tuning, Data Migration
Education
Madras Christian College 1990 — 1993
Physics
Verizon Enterprise Solutions Group January 2007 - Present
Verizon 2004 - December 2006
Verizon 2003 - 2004
Concert (a former global joint venture between AT&T and British Telecom) 2000 - 2002
GTE/Verizon 1996 - 2000
GTE/Verizon March 1994 - December 1996
Wellfleet Communications/Nortel Networks 1993 - 1994
GTE/Verizon 1991 - 1993
Skills
Product Management, Product Marketing, Business Strategy, Strategic Leadership, Global Business..., Marketing Management, Multi-Cultural Team..., Strategic Partnerships, Product Launch, Exceeding Quotas, Channel Partners, Go-to-market Strategy, Telecommunications, Global Business..., Managed Services, Product Lifecycle..., New Business Development, Highly versatile, Global Strategy, VoIP, Unified Communications, Global Sourcing, Integration, Business Case, Leadership, Program Management, IP, Bilingual, Introducing New Products, Telecommunications..., Driving Profitability, Globalization, Global Contract..., Strategic Business..., Multi-cultural Team..., Promotions, Enterprise Solution..., Experienced Change Agent, Building Customer..., High Technical Aptitude, Executive-level..., Seasoned, Cross-functional..., Ideation, Marketing Communications, Professional Services, Strategy, Management, Solution Selling
Education
Rensselaer Polytechnic Institute 1989 — 1991
MBA, Marketing & MIS
Rensselaer Polytechnic Institute 1985 — 1989
B.S., Computer Science
Homebound Meals, Inc. November 2011 - Present
Umber's DoItBest Hardware's Inc. February 1995 - Present
GTE/Verizon January 1979 - December 1994
Cities Service Oil Company May 1973 - December 1978
Skills
Nonprofits, Fundraising, Volunteer Management, Community Outreach, Program Development, Grant Writing, Public Speaking, Grants, Event Planning, Community Development, Board Development, Strategic Planning
Education
Northwestern University
The Magical Balloon Guy January 2000 - Present
Verizon March 1978 - June 2001
Verizon Data Services May 1988 - April 2001
GTE/Verizon February 1978 - April 2000
Skills
Parties, Entertainment, Corporate Events, Weddings, Comedy, Birthdays, Event Management, Emcee, Customer Service, Public Speaking, Editing, Live Events, Stage, Music, Sound, Acting, Social Media, Event Planning
Education
Glenn Oaks Community College 1998 — 2000
Associates, Electronics
Kalamazoo Valley Community College
Associate of Arts (AA), Electrical, Electronics and Communications Engineering, 3.5
Verizon Enterprise Solutions June 2012 - Present
Ark Tex Council of Government July 2010 - November 2011
Verizon Wireless November 2009 - July 2010
Verizon Business November 2004 - September 2007
Verizon Data Services December 1999 - November 2004
GTE/Verizon October 1996 - December 1999
Skills
Telecommunications, Billing, Customer Satisfaction, Customer Relations, Inventory Management, Cloud Computing, Data Center, SDLC, VoIP, Managed Services, Team Leadership, Process Improvement, Business Process, Invoicing, Troubleshooting, Project Management, Cross-functional Team..., Call Centers, Program Management, Management, Call Center, CRM, Customer Service, Budgets, Software Documentation, Vendor Management
Education
LeTourneau University 1999 — 2002
BBM, Business Management
Northeast Texas Community College 1993 — 1995
A.S.
Marcus High School 1989 — 1994
Diploma, Advanced HS Diploma
Verizon Wireless October 2014 - Present
Nokia Siemens Networks June 2009 - December 2013
Tekelec April 2006 - March 2009
Nokia Siemens Networks November 2004 - January 2006
Cingular 2004 - 2004
MajescoMastek 2003 - 2004
Ericsson June 1997 - December 2000
MCI 1994 - 1997
GTE/Verizon 1993 - 1994
AT&T Bell Laboratories, Middletown, NJ 1992 - 1993
Skills
LTE, GSM, 3G, Wireless, SS7, UMTS, GPRS, Telecommunications, 4G, CDMA, 3GPP, IP, SIP, VoIP, Mobile Devices, Policy Charging Control, Cellular Communications, Core Network, BSS
Education
Indian Institute of Technology, Bombay 1980 — 1983
M.Tech., Computer Science
Indian Institute of Technology, Bombay 1976 — 1979
M.Sc., Physics
New Science College, Hyderabad, India 1973 — 1976
B.Sc., Mathematics, Physics, Chemistry
HR Delivers February 2005 - Present
Southcoast Hospital Group May 2006 - January 2008
Millipore February 1990 - February 1991
GTE/Verizon July 1988 - July 1989
GTE January 1987 - July 1989
Skills
Leadership, Employee Relations, Spanish, Human Resources, Employee Benefits, Organizational..., Deferred Compensation, Talent Management, Employee Engagement, Leadership Development, Microsoft Office, Training
Education
Rensselaer Polytechnic Institute 1985 — 1987
M.S.
Universidad de Puerto Rico 1980 — 1984
B. A.
Nationstar Mortgage March 2013 - Present
Nationstar Mortgage July 2011 - Present
Saxon September 2008 - July 2011
GE/Xerox Capital Services July 2007 - September 2008
EMC Mortgage Corporation November 2005 - May 2007
GTE/Verizon February 1997 - October 2005
Skills
Learning Management, Workshop Facilitation, ADDIE, Needs Analysis, Instructor-led Training, Blended Learning, Leadership Development, Instructional Design, Training Delivery, Performance Consulting, E-Learning, Organizational Design, Captivate, Learning Management..., Training, Employee Training, Human Resources, Leadership, Organizational..., Talent Management, Technical Training, Project Management, Management
Education
University of North Texas 2014 — 2018
Doctor of Philosophy (Ph.D.)
University of North Texas
Master's Degree
Midwestern State University
Bachelor of Arts
Self Employed September 1965 - Present
GTE/Verizon September 1976 - May 2000
GTE September 1966 - August 1970
Education
Indiana University—Purdue University Fort Wayne 1970 — 1973
The New York Times Media Group 2006 - Present
The New York Times August 2000 - Present
GTE/Verizon January 1994 - April 2000
Education
Oklahoma City University 1990 — 1991
Oklahoma Baptist University 1970 — 1974
Acuity, Inc. August 2011 - Present
CACI International Inc September 2008 - August 2011
FBR May 2006 - September 2008
FBR Capital Markets May 2006 - September 2008
ATPCO May 2000 - May 2006
GTE/Verizon December 1998 - April 2000
Skills
Enterprise Architecture, Active Directory, Disaster Recovery, Microsoft Exchange, VMware Infrastructure, Microsoft SQL Server, Windows Server, Storage, Horizon View, CommVault, Security, IT Strategy, SDLC, System Deployment, Solution Architecture, Cisco Technologies, IT Operations, Operating Systems, VMware ESX, System Administration, Network Security
Education
University of Maryland University College 2011 — 2014
Bachelor of Science (BS), Cyber Security
Howard University 1989 — 1992
Accounting
Tandem Diabetes Care September 2015 - Present
JBL Resources July 2012 - Present
GE Energy January 2010 - June 2012
SKF Condition Monitoring March 2005 - April 2009
Texas Instruments 2003 - 2005
CardioNet 2003 - 2004
Plexus 2002 - 2004
GTE/Verizon June 1995 - October 2003
Integra Neurosciences August 1994 - May 1995
IMED Corporation (now Carefusion) May 1983 - November 1992
Skills
Labview, Test Engineering, Manufacturing, Product Development, Engineering Management, Semiconductors, Engineering, Systems Engineering, Design for Manufacturing, Six Sigma, Medical Devices, Test Automation, ISO 13485, Programming, Cross-functional Team..., Process Simulation, Quality Management, Electrical Engineering, Management, Design of Experiments, Orcad, PCB design, Quality Control, Circuit Design, Root Cause Analysis, Software Engineering, Software Design, Program Management, Test Equipment, Continuous Improvement, Process Engineering, LabVIEW, Testing, Electronics, Automation, Process Improvement
Education
University of California, San Diego 1983 — 1985
Certificate, Microcomputer Engineering
LeTourneau University 1977 — 1980
BSEET, Electrical Engineering
Hewlett Packard September 2010 - Present
Abbott Laboratories September 1997 - April 2010
Archives Books January 1995 - January 1997
GTE/Verizon 1996 - 1997
Skills
IT Outsourcing, Solution Design, ITIL, Solution Architecture, IT Service Management, Solutions Development, Sales Support, System Administration, Systems Engineering, Security, Windows, Active Directory, SCCM, SMS, Network, Virtualization, HP-UX, Solaris, NIS, TCP/IP, DNS, FDA, Regulatory Requirements, Technical Writing, Technical Presentations, ITIL v3 Foundations...
Education
Southern Methodist University 1996 — 1997
Certificate, Networking Technologies - Microsoft Track
The University of Texas at Arlington 1981 — 1988
Bachelor of Science, Biology
C CASA October 2010 - Present
GTE/Verizon 1984 - 2008
Skills
Product Management, Marketing Strategy, Vendor Management, Telecommunications, Cross-functional Team..., Strategy, Managed Services, Strategic Partnerships, Strategic Planning, Business Development, Integration, Program Management, Management, Start-ups, Team Building, Cloud Computing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1985 — 1987
MBA, Business
The University of Kansas 1973 — 1977
Design Within Reach September 2011 - Present
Independent 2003 - Present
Independent 2008 - Present
CenturyTel August 2001 - December 2002
ABC Radio 1999 - 2001
GTE/Verizon January 1997 - November 1999
Education
Purdue University - Krannert School of Management 1992 — 1996
Bachelor of Science (BS), Management, Marketing Minor
Purdue University
PDX Incorporated June 2004 - Present
Bexar Appraisal District November 2002 - April 2004
IBM Global Services November 1997 - September 2001
GTE/Verizon October 1995 - November 1997
GTE Government Systems November 1994 - October 1995
Horizons Technology Inc. February 1992 - October 1994
McDonnell Douglas 1987 - 1990
Skills
C++, Linux, JavaScript, SQL Server, MySQL, XML, Unix, REST, Eclipse, Agile Methodologies, Scrum, SQL, Java, SDLC, Software Development, Java Enterprise Edition, Web Services, Hibernate, Software Project...
Education
Southern Illinois University, Edwardsville 1982 — 1985
B.Sc., Computer Science
Washington University in St. Louis 1980 — 1982
Computer Engineering
Casper College, Casper WY 1978 — 1979
AS, Music
Cal Alta Properties January 2009 - Present
GTE/Verizon April 1979 - April 2002
Skills
Real Estate, Real Estate Development, Contract Negotiation, Negotiation, Program Management, Marketing Strategy, Sales Management, Cross-functional Team..., Investment Properties, Customer Service
Education
Lafayette College 1966 — 1970
Fidelity Information Services June 2011 - Present
Motorola December 2005 - June 2011
BBN Technologies July 2001 - December 2005
GTE/Verizon June 1996 - July 2001
Delaware State Hospital August 1991 - July 1994
Skills
Python, Software Engineering, C, C++, Distributed Systems, Linux, Java, Databases, Open Source, Software Development, Unix, Agile Methodologies, Software Design, TCP/IP, Shell Scripting, Linux Server, Networking, IPv6
Education
Northeastern University 1995 — 1997
MS, Computer Science
University of Delaware 1987 — 1991
BS, Computer and Information Sciences
Verizon April 2007 - July 2008
Verizon November 2004 - April 2007
GTE/Verizon June 1998 - November 2004
GTE August 1997 - June 1998
FoxMeyer January 1996 - July 1997
Skills
Analysis, Leadership, Budgets, Process Improvement, Procurement, Contract Negotiation, Team Leadership, Contract Management, Management, Financial Analysis, Healthcare, Supply Chain Management, Market Analysis, Business Strategy, Negotiation
Education
Southern Methodist University - Cox School of Business 1999 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
University of North Texas
Graduate Studies, Marketing & Logistics
University of Utah - David Eccles School of Business
Bachelor of Science, Management
Danaher, Tektronix Communications January 2006 - Present
Tektronix January 2002 - June 2004
Inet Technologies January 2000 - January 2002
GTE/Verizon December 1994 - January 2000
Datapoint June 1992 - January 1994
Skills
Integration, Databases, Unix, Operating Systems, Testing, Solaris, Virtualization, Shell Scripting, Oracle, Linux, Telecommunications, SAN, TCP/IP, VMware ESX, Wireless
Education
Texas A&M University 1990 — 1994
BS, Computer Science
New Jersey Institute of Technology 1986 — 1988
USPAACC-SE January 2014 - Present
Global Resource Management March 2003 - Present
USPAAC-SE 2010 - March 2014
Broadslate Networks March 2000 - March 2002
Digital Telivision (DirectTV) March 1997 - December 1999
GTE/Verizon June 1987 - October 1997
Skills
Strategy, Entrepreneurship, Management, Telecommunications, Mergers, Executive Management, Leadership, Business Development, Finance, Strategic Planning, Mergers & Acquisitions, Program Management, Team Building, New Business Development, Negotiation, Leadership Development, Contract Negotiation, Professional Services, Strategic Partnerships, Data Center, Cross-functional Team..., Start-ups, Training, Management Consulting, Business Planning, Change Management, Business Strategy
Education
Northwestern University - Kellogg School of Management 1986 — 1988
MBA, Executive MBA
Northeastern Illinois University 1977 — 1981
BSCS, Computer Sicence
Towers Watson January 2010 - Present
Watson Wyatt Worldwide 2001 - July 2010
HRPS 1990 - 2008
Dove Consulting May 1997 - January 2000
Manchester, Inc. 1994 - 1999
EnterChange October 1987 - March 1995
GTE/Verizon January 1980 - January 1984
Skills
Talent Management, Change Management, Leadership Development, Management Consulting, Organizational..., Human Resources, Process Improvement, Leadership, Business Transformation, Organizational Design, Succession Planning, Employee Engagement, Performance Management, Organizational..., Executive Coaching, HR Consulting, 360 Feedback, Mergers & Acquisitions, Personnel Management, Coaching, Executive Development, Workforce Planning, Consulting, Culture Change, HR Transformation, Management, Executive Pay, Human Capital
Education
University of South Florida 1975 — 1980
Doctor of Philosophy (Ph.D.)
University of South Florida 1974 — 1979
Ph.D., Industrial / Organizational Psychology
Miami University 1973 — 1974
Clinical Psychology
University of South Florida
BS, Psychology
CACI International Inc June 2010 - Present
McClendon Corporation May 2008 - June 2009
BAE Systems Information Technology October 2005 - April 2007
Verizon Federal Network Systems May 2003 - October 2005
Verizon 1988 - 2005
Verizon November 2000 - May 2003
GTE/Verizon October 1998 - November 2000
GTE/Verizon October 1999 - October 2000
GTE/Verizon February 1988 - October 1998
Skills
Human Resources, Telecommunications, SDLC, Change Management, Process Improvement, SharePoint, PeopleSoft, SAP, Government Contracting, ITIL, Software Documentation, Visio, Proposal Writing, PMP, Systems Engineering, Requirements Analysis, Government, Security, Network Engineering, Troubleshooting, WAN
Education
Strayer University 2006 — 2009
MBA, Business Administration
Shaw University 1998 — 2001
BS, Business Administration
HR GURU Financial Reporting ManagerMatrix Business Technologies2006 - 2008
Nortel Networks 2005 - 2006
VarTec Telecom 2003 - 2005
GTE/Verizon May 1998 - May 2000
Greystone Financial 1995 - 1998
Education
Mississippi State University 1986 — 1991
Mississippi State University - College of Business and Industry 1986 — 1991
Oak Hill Academy 1983 — 1986
Retirement November 2014 - Present
Applied Proactive Technologies, Inc. July 2011 - October 2014
Shawnee Alliance for Seniors October 2009 - April 2012
Cassidian Communications, Inc. an EADS North America Company April 2007 - May 2009
Previously at PlantCML-Eads 2007 - 2009
GTE/VERIZON 1974 - 2006
Skills
Program Management, Budgets, Contract Negotiation, Team Building, Customer Service, Account Management, New Business Development, Microsoft Office, Networking, Leadership, Salesforce.com, Direct Sales, Solution Selling, Microsoft Excel, Wireless, VoIP, Public Speaking, Management, Sales Management, Proposal Writing, Training, Cross-functional Team..., Sales Engineering, Integration, Call Centers, Customer Satisfaction, Analysis, Operations Management, Sales, Software Documentation, Supervisory Skills, Security, Product Development, Government, RFP
Education
Southern Illinois University, Carbondale 1969 — 1970
N/A, Accounting
R. L. Larry, Attorney at Law December 2010 - Present
Rose's Tax and Accounting Service December 2010 - Present
Paralyzed Veterans of America January 2010 - May 2010
UDC January 2009 - December 2009
Sixth Judicial Circuit Court of Florida May 2009 - July 2009
Superior Court of the District of Columbia June 2008 - April 2009
AARP Legal Counsel for the Elderly September 2007 - August 2008
TimeBanks USA 2008 - 2008
GTE/Verizon May 1982 - August 2007
GTE May 1982 - July 2000
Skills
Financial Analysis, Strategic Planning, Financial Reporting, Budgets, Business Analysis, Accounting, Leadership, Start-ups, Business Process..., Management, Mergers & Acquisitions, Microsoft Office, Small Business, Contract Negotiation, Research, Finance, Intellectual Property, Negotiation, Program Management, Management Consulting, Due Diligence, Licensing, Business Planning, Income Tax, Strategy, Analysis
Education
University of District of Columbia - David A. Clarke School of Law 2007 — 2010
Stetson University College of Law 2009 — 2009
Law
Southern Methodist University - Cox School of Business 1990 — 1993
MBA
University of South Florida 1979 — 1982
BA, Accounting
St. Petersburg College 1972 — 1973
AS, Business
Seminole High School 1971 — 1973
Diploma
Harman International June 2011 - Present
ABB Inc. July 2008 - June 2011
ABB Inc. April 2006 - June 2008
ABB Inc. October 2004 - March 2006
GTE 1986 - 2004
Verizon 1986 - 2004
GTE/Verizon 1986 - 2004
Skills
Human Resources, Deferred Compensation, HRIS, Talent Management, Employee Relations, Performance Management, Talent Acquisition, HR Policies, Employee Benefits, Benefits Administration, Personnel Management, Succession Planning, Labor Relations, Executive Pay, Employee Engagement, Compensation & Benefits
Education
Sacred Heart University
BS, Finance, Business Administration
* February 2012 - Present
Apex United Methodist Church September 2006 - January 2012
Gateway September 2000 - May 2002
GTE/Verizon September 1981 - May 1990
Skills
Computer Software..., Microsoft Technologies, Accounting, Websites, Sewing, Crafts, Hospitality, Budgets, Training, Event Planning
Education
Meredith College 1975 — 1979
BS, Business Management
Grimsley High School 1972 — 1975
Local Directories, Inc. January 2008 - Present
National Direct Media July 1999 - October 2007
Hob-Col August 1998 - June 1999
GTE/Verizon January 1983 - August 1997
Skills
Market Growth, Strategic Planning, Problem Solving, Client Retention, Building Strategic..., Identifying New..., Client Development, Customer Retention, Advertising, New Business Development, Sales Management, Leadership, Marketing, Marketing Strategy
Education
University of Wisconsin-Madison 1974 — 1980
Continuing Education in Marketing and Management
John Carroll University 1968 — 1973
B.S.B.A., Marketing
Party City December 2012 - Present
Sydney's Treasure Chest / Sydney's Survival Supplies July 2011 - August 2013
Simi Valley Recreation and Park Department August 2007 - April 2013
Special Olympics Ventura County March 2008 - 2013
Special Olympics Southern California March 2008 - April 2010
Manilow's Modems Online Fan Club March 1995 - August 2008
Ramey Virtual Administrative Assistance October 2006 - March 2008
GTE/Verizon January 1981 - September 2006
Skills
Customer Service, Strategic Planning, Public Speaking, PowerPoint, Public Relations, Microsoft Excel, Fundraising, Event Planning, Microsoft Office, Budgets, Team Building, Program Management, Research, Non-profits, Event Management, Microsoft Word, Team Leadership, Project Management, Marketing Strategy, Process Improvement, Marketing, Nonprofits, Leadership, Training, Human Resources, Social Networking, Social Media, Time Management, Recruiting, Coaching, Social Media Marketing, Marketing Communications, Volunteer Management
Education
Western International University 2005 — 2006
AA, Business
Santa Monica College 1973 — 1975
Business, Journalism
Brocade January 2009 - Present
Foundry Networks April 2008 - December 2008
Nortel 2001 - 2008
Shasta/Nortel 1999 - 2001
GTE/Verizon 1997 - 1999
Skills
Ethernet, IP, OSPF, LAN-WAN, Routing, WAN, Managed Services, Wireless
Education
Penn State University 1991 — 1995
BS, Electrical Engineering
Retired November 2011 - Present
A.T.&T. Advertising Solutions May 2010 - March 2011
ypOne Publishing July 2006 - August 2010
Verizon 1998 - 2003
GTE/Verizon 1989 - 2003
GTE Directories 1989 - 1998
Board of Education City of New York 1968 - 1975
Skills
Training, Advertising, Website Development, SEO, Sales, Leadership, SEM, Publishing, Direct Mail, B2B, Online Advertising
Education
LIU Brooklyn 1964 — 1970
M.B.A., Business, Management, Marketing, and Related Support Services
LIU Brooklyn 1964 — 1968
MBA, Marketing/Management/Advertising
TELUS Communications March 2000 - Present
GTE/Verizon January 1998 - January 1999
Education
Simon Fraser University
BBA, Marketing
Tankii September 2009 - Present
Maine Society of the Sons of the American Revolution April 2010 - April 2012
Coldwell Banker Residential Brokerage 2001 - August 2010
GTE/Verizon December 1999 - January 2001
Matthew Ferrara & Company 2001 - 2001
MLS Property Information Network 1997 - 1998
Greater Boston Real Estate Board - MLS-1 1993 - 1997
Data General 1984 - 1992
Honeywell Information Systems 1972 - 1982
Skills
Public Speaking, Planning, Strategic Planning, Microsoft Office, Excel, Word, Coaching, Customer Service, Event Planning, PowerPoint, Organizational..., Leadership Development, Budgeting, Teaching, Mentoring, Product Development, Performance Management, Event Management, E-learning, Administration, Business Strategy, Social Media Marketing, Social Media, Business Planning, Outlook, Social Networking, Online Marketing, Non-profits, Operations Management, Budget Management, Project Planning, Microsoft Word, Budgets, Microsoft Excel, Real Estate, Nonprofits, Software Development, Computer Hardware, E-Learning, Negotiation, Marketing, Sales, Management, Entrepreneurship, Small Business, Contract Negotiation, Team Building, Selling, Leadership, Training
Education
Nichols College 1987 — 1989
MBA, HR/Statistics
Georgetown University 1966 — 1970
BA, Economics
The Rivers School 1962 — 1966
High School, College Prep
Shady Side Academy 1957 — 1965
Superior Essex October 2012 - October 2014
Equine Farm Management 2011 - 2011
Walker and Associates 2006 - 2011
Caretaker for Elderly Parents 2002 - 2006
Verizon Logistics (Formerly GTE Supply) July 1984 - April 2002
Verizon Logistics (Formerly GTE Supply) 1998 - 2002
Verizon Logistics (Formerly GTE Supply) 1997 - 1998
Verizon Logistics (Formerly GTE Supply) 1995 - 1997
GTE/Verizon 1993 - 1995
Verizon Logistics (Formerly GTE Supply) 1984 - 1993
Skills
Telecommunications, Sales Management, Customer Service, Leadership, Team Management, Team Building, Job Coaching, Training & Development, Cross-functional..., Business Process..., Troubleshooting, Sales, Account Management, Client Relationship..., Solution Selling, Revenue Growth..., Profit Margins, Managed Services, Telephony, Direct Sales, Contract Negotiation, Unified Communications, VoIP, Wireless, Fiber Optics, IP, Optical Fiber, Data Center, Distribution Center..., Distribution Logistics
Education
Shorter University 1998 — 2001
BSBA, Business Administration
AVS Technologies (California) April 2010 - April 2011
Run 4 Her Life October 2009 - October 2009
Verizon May 1999 - November 2008
GTE/Verizon July 1997 - April 1999
Kraft Foods June 1995 - August 1995
Skills
Music, Hardware, Program Management, Project Management, Vendor Management, Management, Leadership, Training, Team Leadership, Customer Service, Team Building, Call Centers, Security, Software Documentation, Networking, Telecommunications, Project Planning, Troubleshooting, Testing, Event Management, Leadership Development, Budgets, Enterprise Software, System Administration, Time Management, Community Outreach, Windows, Business Process, Analysis
Education
Howard University 1992 — 1996
Bachelor of Business Administration, Computer-Based Management Information Systems
Mediatech Institute 2004 — 2004
Certification, Audio Engineering and Studio Techniques
Willowridge High School 1988 — 1992
Magna Cum Laude Graduate
Comcast 2008 - Present
Innovative Care Management 2004 - 2007
Christenson Technology Services 2002 - 2004
Cisco Systems 2000 - 2001
Qwest 1994 - 1999
GTE 1979 - 1993
GTE/Verizon 1979 - 1993
Skills
Account Management, Team Leadership, Product Management, Customer Retention, Strategy, Sales, Cross-functional Team..., Strategic Partnerships, Channel, Selling, Direct Sales, Management, Salesforce.com, Sales Management, VoIP, Solution Selling, Telecommunications
Education
Oregon State University 1975 — 1980
B.S., Business Administration
B.S. Business Administration
Business Administration
Verizon January 2000 - Present
Verizon Comm 2000 - Present
GTE/Verizon January 1996 - January 2000
Skills
Mobile Devices, IP, Telecommunications, VoIP, Wireless, Product Management, MPLS, Cloud Computing, Ethernet, Program Management, Unified Communications, Integration, Managed Services, Broadband, Data Center, Go-to-market Strategy, Strategic Partnerships, Product Marketing, SIP, Solution Architecture
Education
The University of Dallas 1990 — 1992
MBA, Telecommunications
Manhattan College 1979 — 1983
BSEE, Electrical Engineering
Cathay Bank December 2014 - Present
Cathay Bank February 2012 - November 2014
Warner Bros. Entertainment Group of Companies November 2011 - January 2012
DIRECTV, Inc. (Accretive Solutions) July 2011 - October 2011
Curt Cassingham, Inc. August 2003 - July 2011
Bank of America January 2011 - April 2011
Technicolor June 2001 - July 2003
GTE/Verizon December 1998 - May 2001
GTE November 1993 - November 1998
Skills
Auditing, Sarbanes-Oxley Act, Governance, Forecasting, Financial Reporting, Internal Controls, IT Audit, Process Improvement, Internal Audit
Education
Pepperdine University 1987 — 1988
MBA, Finance
Northwestern University 1981 — 1985
BA, Economics
United States Military Entrance Processing Command August 2015 - Present
Indiana Auto Auction September 2014 - Present
Ivy Tech Community College August 2014 - Present
Frontier/Verizon March 2010 - October 2012
GTE/Verizon May 1999 - March 2010
GTE July 1998 - May 1999
DFAS March 1993 - June 1998
United States Army Reserve September 1990 - March 1995
Wayne Candies Inc April 1990 - January 1991
US Army October 1985 - January 1990
Skills
Invoicing, Accounting, Microsoft Excel, Time Management, Management, Quality Assurance, Spreadsheets, Military, Financial Reporting, Financial Analysis, Budgets, Microsoft Office, Microsoft Word, Customer Service
Education
Ivy Tech Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Accounting
International Business College 1990 — 1991
Accounting
South Side 1980 — 1984
The Privacy Council February 2014 - Present
Ponte Vedra Soccer Club July 2012 - Present
Sabre Holdings September 2008 - November 2010
Aviall Services, Inc January 2006 - August 2008
Texas Back Institute January 2004 - January 2006
CompUSA June 2001 - November 2002
IntegraColor Ltd June 2000 - June 2001
GTE/Verizon October 1999 - June 2000
Texas Utilities Electric Company May 1989 - February 1995
Skills
State Taxation, Federal Tax Return, Auditing, Quickbooks, Accounting, Reconciliation, Audit
Education
Southern Methodist University
BBA, Accounting
SWP Systems, LLC November 2013 - Present
Wolverine Services LLC October 2009 - November 2013
Verizon Business 2005 - October 2009
CSC 2003 - 2005
Cable & Wireless April 1999 - April 2003
GTE/Verizon 1998 - 1999
NASA Langley Research Center May 1997 - May 1998
Skills
Telecommunications, VoIP, Systems Engineering, Program Management, SIP, Switches, Ethernet, Integration, Analysis, IP, Network Design, Security, Requirements Analysis, Cloud Computing, SS7, Project Management, Network Architecture, Network Security, Data Center, Cisco Technologies, Project Planning, Management, Network Engineering, Wireless, TCP/IP, Testing, Troubleshooting, WAN, Unified Communications, System Architecture, Fiber Optics, Networking, Routers, LAN-WAN, Disaster Recovery, Satellite Communications, Firewalls, RF, Unix, IT Management, Computer Security, CISSP, Information Security, Virtualization, PMP, Network Administration, Enterprise Architecture, Information Assurance, Servers, ITIL
Education
Old Dominion University 1993 — 1998
BS EE, Electrical Engineering
Texas A&M Central Texas 2010 - Present
GTE-Grapevine 2004 - 2005
Jefferson Wells November 1999 - April 2000
GTE/Verizon 1999 - 2000
Atlantic Richfield 1983 - 1991
Skills
Data Analysis, Analysis, Microsoft Excel, Access, Microsoft Office, SQL, PL/SQL, Statistics, Financial Reporting, SAS, Accounting, Financial Analysis, Process Improvement, Forecasting, Program Management, Programming, Team Leadership
Education
Louisiana Tech University 1979 — 1983
B.S., Accounting
Louisiana Tech University
Bachelor's degree, Accounting
Dallas/Fort Worth International Airport 2007 - Present
Animal Rights 2000 - 2014
GTE/Verizon September 1998 - December 2006
Pfizer Pharmaceuticals 1997 - 1997
ICI Pharmaceuticals (now Astra Zeneca) April 1985 - December 1992
Mercedes-Benz Credit Corp. 1981 - 1984
CHILD, Inc. 1979 - 1981
Skills
Customer Service, Outlook, Process Improvement, Microsoft Office, Vendor Management, Team Building, Project Management, Strategic Planning, Budgets, Project Planning, Research, Team Leadership, Contract Negotiation, Coaching, Software Documentation, Leadership, Recruiting, Human Resources, Analysis, Social Networking, Management, Program Management, Performance Management, Employee Relations, Business Development
Education
University of Texas at Arlington - Division of Continuing Education 2007 — 2007
Medical Transcription
Thomas Edison State College 2004 — 2006
Human Resources Management
Goldey-Beacom College 1975 — 1976
Associate, Executive Secretarial - Business
ADT Fire & Security 2009 - Present
Prestige Publishing 2008 - 2009
Yellow Book USA 2003 - 2008
Marcoa Publishing 2002 - 2003
GTE/Verizon 1996 - 2002
Kmart Corporation 1975 - 1996
Education
Heidelberg University 1971 — 1975
BA, Liberal Arts
SuperMedia LLC January 2005 - April 2010
Level 3 Communications 1999 - 2004
GTE/Verizon 1995 - 1999
Education
Our Lady of the Lake University
BA, Management
Home December 2014 - Present
Thrivent Financial for Lutherans April 2008 - December 2014
GTE/Verizon March 1988 - April 2002
Skills
Investments, Portfolio Management, Trading, Equities, Vendor Management, Integration, Risk Management, Requirements Analysis, Financial Services, Analysis, Unix, Business Analysis, Banking, SDLC, Requirements Gathering
Education
Nova Southeastern University 1990 — 1991
Business, Management (BS degree)
Ameriprise Financial September 1995 - Present
GTE/Verizon September 1970 - August 1988
Education
Northern Michigan University 1966 — 1970
Bacholors, Economics
Sarstedt Inc June 2015 - Present
TriNet December 2014 - April 2015
Barrett-Jackson Auction Company August 2014 - September 2014
The Entrust Group - Self-Directed IRA Administrator March 2014 - May 2014
Sprint January 2004 - November 2013
Sprint PCS March 2003 - January 2004
GTE/Verizon October 1999 - November 2000
GTE November 1998 - October 1999
GTE CLEC March 1998 - November 1998
GTE March 1997 - March 1998
Skills
Wireless, Wireline, Wireless Solutions, Telecommunications, Data Solutions, Analytics, Business, Customer Service, Microsoft Excel, Invoicing, Leadership, Lotus Notes, Microsoft Office, Microsoft Word, IT Operations, Pricing, QuickBooks, Problem Solving, User Acceptance Testing, Creative Writing, Sales Management, Quotas, Troubleshooting, Program Management, Call Centers, Training, Project Management, Security, Analysis, Software Documentation, Process Improvement, Project Planning, Vendor Management, System Administration, Testing, Business Analysis, SDLC, Visio, Access, Integration, Unified Communications, Business Intelligence, MPLS, M2M, System Deployment, Co-location, VoIP, Business Process..., Managed Services, Data Center
Education
Long Beach City College 1974 — 1976
Business Administration and Management Studies, Business Administration and Management, General
Monte Vista, Whittier, Ca 1968 — 1971
High School, Business Administration and Management, General
Gage Computer Sales June 2006 - Present
Verizon October 1998 - November 2003
GTE/Verizon November 1994 - June 1998
Skills
New Business Development, Sales Management, Strategic Planning, Sales, Marketing Strategy, Negotiation, Computer Repair, Marketing, Product Development, Project Management
Education
Los Angeles Harbor College 1995 — 1996
Grambling State University (LA.) 1971 — 1973
SSI July 2011 - Present
US Airways December 2007 - July 2011
Verizon 2005 - 2007
Verizon 2002 - 2005
Verizon 2000 - 2002
GTE/Verizon 1998 - 2000
GTE 1995 - 1998
Skills
Operations Management, Training, Human Resources, Sales Management, Labor Relations, Leadership, Recruiting, Performance Management, Management, Customer Service, Negotiation, Policy, Succession Planning, Team Building, Team Leadership, Employee Benefits, Microsoft Office, Strategy, Public Speaking, Strategic Planning
Education
University of North Carolina at Charlotte
Certificate, Human Resources Generalist
Indiana Wesleyan University
Bachelor of Science, Management
GTE/Verizon April 1970 - December 2001
Education
Pepperdine University 1984 — 1986
MBA
SPRINT January 1995 - January 2007
GTE/Verizon January 1968 - January 1993
Skills
Cabling, VoIP, Fiber Optics, T1, Telephony
Education
Fullerton College 1988 — 2002
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Signal corp US Army (crypto repair) 1958 — 1960
Genzeon Corporation (contract in AllScripts) June 2014 - Present
TriZetto Corporation July 2013 - April 2014
SilkRoad technology March 2012 - March 2013
HP/Healthways/QuitNet July 2005 - April 2012
TNCI August 2004 - June 2005
Gemis Technologies January 2003 - December 2003
GrandVirtual March 2002 - September 2002
GTE/Verizon May 1997 - September 2001
Xerox August 1994 - April 1997
Information Resources, Inc June 1990 - August 1994
Skills
Databases, Database Design, Data Architecture, Business Intelligence, Data Warehouse..., Technical Leadership, SQL, Microsoft SQL Server, SSRS, SSIS, OLAP, OLTP, T-SQL, T-SQL Stored Procedures, ETL Tools, Data Marts, Report Design, Report Development, Customer Data..., Queries, Performance Tuning, Database Tools, Data dictionary, SAAS, SDLC, Data Warehousing, Data Modeling, ETL, Requirements Analysis
Education
Moscow Power Engineering Institute (Technical University) 1967 — 1973
master, CS
Moscow Technical University of Communications and Informatics
Equivalent of MS, CS
Verizon 2014 - Present
Verizon Wireless 2010 - 2014
Verizon Wireless 2001 - 2010
Verizon Wireless 1998 - 1999
Verizon Wireless 1997 - 1998
GTE/Verizon 1996 - 1997
Education
North Carolina Wesleyan College 2010 — 2014
Bachelor of Business Administration (B.B.A.)
Hillsborough Area Regional Transit Authority (HART) April 2014 - Present
Insight November 2012 - February 2014
Think Direct Marketing Group August 2010 - April 2011
AT&T August 2008 - February 2010
Raymond James Financial March 2008 - July 2008
Bright house Networks October 2000 - January 2008
GTE/Verizon July 1998 - October 2000
Skills
VoIP, Troubleshooting, VPN, Active Directory, DHCP, DNS, System Administration, Windows Server, Integration, Security, Networking, Windows, Operating Systems, Technical Support, Software Documentation, Windows 7, Project Planning, Software Installation
Education
Hillsborough Community College 2004 — 2004
Cisco Academy, Information Technology
NYU 1991 — 1992
IT, Computer Systems Networking and Telecommunications
U.S. Department of Veterans Affairs April 2014 - Present
St Joseph's Hospital Health Center January 2013 - Present
US Army October 1982 - May 2011
Group Exercise Instructor January 1992 - September 2009
Department of Defense July 2004 - January 2008
GTE/Verizon March 1991 - June 1995
Computer Task Group January 1987 - March 1991
Skills
Healthcare, Military, Military Experience
Education
State University of New York College at Buffalo 1982 — 1986
Bachelor of Science, Information Resource Management
Onondaga Community College 1983 — 1984
Associate in Applied Science, Data Processing
Cadbury plc. June 2006 - June 2012
MCI Corporation July 1996 - June 2004
GTE/Verizon November 1989 - July 1996
Skills
Financial Analysis, Managerial Finance, Budget, Forecasting, Accruals, Variance Analysis, Vendor Management, Cost Management, Cost Saving Initiatives, Purchase Orders, Payments, Capital Projects, Management, Business Analysis, Telecommunications, SAP, Microsoft Excel
Education
Southern Methodist University - Cox School of Business
Master of Business Administration (MBA)
Take Shape For Life September 2012 - Present
GTE/Verizon May 1988 - December 2001
Education
Missouri Baptist University 1989 — 1992
Associate's degree, Business Administration and Management, General
Wentzville High School 1974 — 1978
McKesson, US Oncology October 2000 - Present
GTE/Verizon June 1976 - December 1993
Education
Southern Careers Institute-Austin 1994 — 1995
paralegal, law
Frontier Communications July 2010 - Present
Verizon Communications July 2008 - July 2010
Verizon Communications January 2001 - July 2008
GTE/Verizon November 1996 - January 2001
Skills
Compelling Leadership..., Highly self-motivated, Operations Management, Customer Service..., Call center management..., Effective Retail Sales..., Established track..., Recruiting and..., High Telecommunications...
Education
Ohio University 1978 — 1984
Bachelor of Science (B.Sc.), Organizational Communications and Labor Relations
Retired 2010 - Present
Tyler Junior College March 2004 - January 2010
GTE/Verizon May 1987 - November 2003
Skills
Team Building, Project Management, Microsoft Office, Budgets, IT Management, Employee Training, Strategic Planning, Customer Service, Over 30 years of..., Software Project..., Project Delivery, Employee Relations, Technical Writing, Organization, Outsourcing, Interviews, Public Speaking, Leadership, Leadership Development, Teaching, PowerPoint, Higher Education, Event plannin
Education
Northcentral University 2005 — 2010
PhD, Business Administration and Management, General
The University of Texas at Dallas - School of Management 1994 — 1996
Master of Business Administration (M.B.A.), Telecommunications Management
University of South Florida 1980 — 1983
Bachelor of Arts (BA), Business Administration and Management, General
GTE/verizon June 1966 - Present
gte/verizon June 1966 - June 1996
verizon/gte June 1966 - June 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop
Education
Gannon University 1962 — 1966
Accounting and Business/Management
Mannia & Company, LLC 2004 - Present
GTE/Verizon 1973 - 2003
Skills
Payroll, Bookkeeping, Accounts Payable, Accounts Receivable, Accounting, QuickBooks, Invoicing, Account Reconciliation, Financial Reporting, Microsoft Excel, Financial Accounting, Auditing
Education
Indiana Institute of Technology
Bachelor of Science (BS), Business
Richter Machine & Tool, Inc. April 2015 - Present
Meijer November 2012 - April 2015
Town of Shipshewana November 2010 - March 2012
Fort Wayne - Allen County Airport Authority April 1999 - November 2010
GTE/Verizon 1989 - 1998
Skills
Management, Microsoft Excel, Leadership, Microsoft Office, Research
Education
Purdue University
Bachelor of Science, Construction Technology Option in Civil Engineering
Purdue University
Associate of Arts and Sciences (A.A.S.), Civil Engineering Technology/Technician
Purdue University
Associate of Arts and Sciences (AAS), Architectural Technology/Technician
The Kirschner Group April 2014 - Present
General Electric July 1999 - April 2014
GTE/Verizon October 1975 - January 1999
Skills
Sales, Interviews, Management Consulting, Strategy, Business Analysis, Project Management, Business Strategy, Marketing Strategy, Business Intelligence, Market Research, Analytics, Digital Marketing
Education
St. Edward's University 1965 — 1969
Bachelor of Business Administration (BBA), Marketing
Tarrant County College September 2008 - Present
Verizon September 1992 - August 2002
GTE September 1992 - August 1994
GTE/Verizon September 1989 - August 1992
Skills
Management Consulting, Product Marketing, Telecommunications, Management, Marketing, Networking, Leadership, Training, Coaching, Team Building, Strategic Planning, Analysis, Team Leadership, Strategy, Cross-functional Team..., Broadband, Process Improvement, Project Management, Entrepreneurship, Budgets
Education
Pepperdine University, The George L. Graziadio School of Business and Management
Management
The University of Dallas
Master of Business Administration (M.B.A.)
Eastside YMCA August 2012 - Present
Mill Creek Mall September 2010 - August 2012
GTE/Verizon July 1995 - August 2010
Skills
Supervising Others, Organization, Motivated self-starter, Dependable Team Player, Filing, Reports, Team Management, Telephone Skills, Patience, Reliable, Always Punctual, Business Basic, Customer Service, liste
Education
Stark State College of Technology 1993 — 1995
Associate of Science (AS), Human Services, General
Lincoln High School, Stark Technical College,Austintown Beauty Academy 1972 — 1976
Diploma, Associate of Applied Science and Cosmetology Liscense, Human Services, General
Haywood County Public Schools August 2015 - Present
Indianapolis Public Schools August 2005 - June 2015
AT&T Mobile Tel February 2001 - March 2005
Ventiv Health US Sales Inc May 1999 - January 2001
GTE/Verizon June 1991 - May 2000
May Merchandising Company June 1989 - February 1991
Skills
Public Speaking, Research, Curriculum Design, Microsoft Office, Curriculum Development, Nonprofits, Staff Development, Community Outreach, Event Planning
Education
Indiana Wesleyan University's Adult Program 2002 — 2004
Transition to Teaching Certificate
Indiana University Bloomington 1985 — 1989
Bachelor’s Degree, School of Business - Marketing