NCO Financial Systems
Industry: Company
DescriptionHeadquarters: Horsham, Pennsylvania, United States Founded: 1926 Parent organizations: TRANSWORLD SYSTEMS INC, Subsidiaries: NCO Financial Services Inc,
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NCO Financial Systems Employees
NCO Financial Systems April 2014 - Present
iQor May 2012 - July 2013
Education
Trident Technical College 2011 — 2015
Associate's degree, Computer Technology/Computer Systems Technology
Fort Dorchester High School 2006 — 2011
Ingram Micro January 2014 - Present
NCO Financial Systems July 2011 - June 2013
NCO Financial Systems September 2009 - July 2011
NCO Financial Systems June 2007 - September 2009
NCO Financial Systems December 2004 - June 2007
McMonkees Tropical Pub October 2001 - December 2005
Six Mile Creek Vineyard June 1997 - September 2001
Skills
Microsoft Office, Microsoft Excel, Collections, Management, Teaching, Coaching, Communication, Interpersonal..., Common Sense, Analytics, Mathematics, Work Ethic, Coachable, Quick Thinker, Quick Study, Vendor Management, Operations Management
Education
State University of New York College at Buffalo 1999 — 2004
Individualized Studies (Math & Education)
PENINSULA - Oil & Propane - Heating & Air Conditioning - Plumbing & Drain Cleaning - Trash & Recycle November 2014 - Present
Tate & Kirlin, Associates Inc 2002 - 2003
NCCC 1997 - 1999
NCO Financial Systems 1992 - 1997
HHL financial 1989 - 1991
kyw 1987 - 1991
Financial Collection Angencies 1986 - 1987
Skills
Credit, Public Speaking, Customer Service, Risk Management, Financial Analysis, Team Building, Management, Strategic Planning, Credit Risk, Process Improvement, Accounting, Leadership, Finance, Microsoft Office, Credit Cards, Coaching
Education
Temple University 1988 — 1992
Bachelor's Degree, English Language and Literature, General
Bodine 1983 — 1986
John Bartram HS
Radius Global Solutions LLC November 2014 - Present
Asset Acceptance December 2012 - November 2014
NCO Financial Systems September 2007 - June 2012
NCO Financial Systems May 2003 - September 2007
U.S. Coast Guard October 1991 - December 1994
Skills
Site Administration..., Expense Management..., Relationships..., Site Occupancy..., Attrition and Retention..., Recruiting and New Hire..., Staff Development &..., Quality/Auditing/Complia..., Site and IT..., Attrition, Staff Development, Management, Expense Management, Relationship Management, BPO, Call Center, Negotiation, Recruiting, Outsourcing, Call Center Development, Coaching, Training, Call Centers, Credit Cards, Team Building, Operations Management, Leadership, Banking, Customer Experience, Vendor Management, Process Improvement, Performance Management, Credit, CRM, Executive Management, Team Management, Risk Management, Business Development, Finance, Time Management, Analysis, Start-ups, Team Leadership, Customer Retention, Program Management, Employee Engagement, New Business Development, Human Resources, Business Process..., Financial Services
Education
Tompkins Cortland Community College
Computer Science
TRAK America November 2010 - Present
NCO Financial Systems May 2006 - September 2010
United States Air Force June 1986 - May 2006
Office of The Vice President 1994 - 1998
US Air Force 1994 - 1998
Skills
Leadership, Risk Management, Process Improvement, Vendor Management, Credit, Executive Management, Financial Services, Strategic Planning, Auditing, Human Resources, Mergers & Acquisitions, Business Process..., Analysis, Portfolio Management, Banking, Finance, Team Building, Call Centers, Management
Education
Troy State University 1990 — 1994
Bachelor's Degree, Human Resources
Rainman Creative September 2015 - Present
Rainman Creative April 2015 - August 2015
Rainman Creative October 2014 - April 2015
Eligibility Screening Services LLC, CHS April 2013 - October 2014
Eligibility Screening Services LLC, CHS February 2012 - March 2013
NCO Financial Systems October 2005 - January 2012
The Cartel Advertising Agency April 2005 - September 2005
Skills
Training, Customer Service, Healthcare, Team Building, Public Speaking, Outlook, Process Improvement, Microsoft Office, Event Planning, Public Relations, Time Management, Interviews, Research, Employee Relations, Nonprofits, Microsoft Excel, Software Documentation, Editing, PowerPoint, Medicaid, Medicare, Government, Human Resources, Healthcare Industry, Microsoft Word, Social Services, Administration, Spanish, Supervisory Skills, Health Insurance, Social Security..., Community Hospitals, Coaching, Interpersonal..., Call Centers, Interpersonal..., Writing, Interviewing, Word, Health, Problem Solving, Compliance, Non-profits, Call Center, Government Programs, SEO, SEO Copywriting, Social Media Marketing, Project Management, Career Development
Education
St. Mary's University 2003 — 2005
Master's Degree, Communication
St. Mary's University 2000 — 2004
Bachelor's Degree, English Communications
South Texas High School for Health Professions 1996 — 2000
NCO Financial Systems 1991 - 2013
Skills
Strategic Planning, Planning Budgeting &..., Analytical Reasoning, Call Centers, Executive Management, Budgets, Portfolio Management, Finance, Risk Management, Banking, Credit, Strategic Financial..., Customer Service, Financial Services, Credit Cards
Education
Thiel College 1975 — 1978
Bachelor of Arts (B.A.), Business Administration and Management, General
Sensational Staffing April 2014 - Present
Next Medical Staffing October 2012 - March 2014
Redline Recovery Services, LLC / ULQ, LLC February 2008 - August 2012
DirectBuy Atlanta NE July 2007 - February 2008
Franzen and Salzano, P.C. July 2006 - July 2007
Attain Mortgage September 2005 - July 2006
Century Mortgage Company August 2002 - August 2005
NCO Financial Systems August 1999 - August 2002
Equifax March 1998 - July 1999
AT&T Universal Card November 1993 - February 1998
Skills
Customer Relations, Customer Service, Compliance, Call Center, Coaching, Employee Relations, Human Resources, Talent Acquisition, Recruiting, Benefits Administration, Team Leadership, Workforce Management, Onboarding, Employee Benefits, Performance Management, Microsoft Excel, New Hire Orientations, HRIS, Management, Temporary Staffing, Process Improvement, Microsoft Office, Job Descriptions, Payroll, Training, Employee Recognition, Talent Management, Attendance Management, Background Checks, Organizational..., Kronos, Credit, Interviewing Skills, Cold Calling, Applicant Tracking..., Employee Handbooks, Call Centers, PeopleSoft, Employee Engagement, Team Building, Leadership, Temporary Placement, FMLA, Job Fairs, Taleo, Ceridian, Interviews, Staffing Services
Education
University of North Florida 1994 — 1994
The University of Georgia 1990 — 1993
West Rome High School
Computershare Canada April 2015 - Present
Computershare Canada November 2013 - April 2015
NCO Financial Systems April 2013 - October 2013
ATELKA April 2011 - July 2012
Skills
Financial Instruments, Customer Service, Problem Solving, Communication Skills, Solution Orientated, Analytical Skills, Customer Oriented, Microsoft Office, Equity Valuation, Financial Reporting, Financial Analysis, Cross Selling
Education
CFA institute 2015 — 2016
2016 Level II Candidate in the CFA Program, Investments and Securities
Passed CFA Level I 2014 — 2014
Investissements et valeurs mobilières
Canadian Security Institute 2012 — 2013
Cours sur les valeurs mobilières, Finances
Université de Montréal 2007 — 2010
BAC, Sciences Économiques
Université de Montréal 2006 — 2007
Certificat, Sciences Informatiques
Université de Montréal 2005 — 2006
Parcours de transition (BAC 120)
Minnesota Army National Guard January 2005 - February 2013
NCO Financial Systems April 2012 - October 2012
Skills
Microsoft Office, Telephone Skills, Interviews, Legal Research, Legal Writing, Reading People, Typing, People Skills, Customer Service, Microsoft Word, Westlaw, Family Law, Microsoft Excel, PowerPoint
Education
St Cloud Technical and Community College 2014 — 2016
Associate of Science (A.S.), Paralegal, 3,76 GPA
Goldman Sachs September 2013 - Present
NCO Financial Systems 2013 - September 2013
The Buckle September 2011 - January 2013
The Ohio State University March 2011 - June 2011
Skills
Patience, Persistence, Flexible, Microsoft Word, Word Processing, Fast-paced, Microsoft Works, FACS analysis, Customer Service, Multi Tasking, Teamwork, Self-starter, Confidentiality, Competitive, American Sign Language, Learning Quickly
Education
The Ohio State University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Liberty Benton High School 2003 — 2007
High School Diploma
Tarte Cosmetics July 2014 - Present
Virginia Eye Consultants July 2014 - Present
NCO Financial Systems December 2012 - Present
Starbucks October 2010 - December 2012
Youth With A Mission February 2010 - August 2010
Skills
Management, Staff Retention, Oral & Written..., Staff Development, Incentive Programs, Legal Compliance, Organization, Human Development, Strategic Planning, Business Strategy, Relationship Management, Humanitarian, Microsoft Office, Customer Service, Creative Strategy, Creativity, Holistic Health, Health, Stress Management, Delegation, Solution Implementation, Job Scheduling, Time Management, Financial Reporting, Cultural Diversity, Work Ethic
Education
Youth with a Mission- New Zealand 2010 — 2010
Tidewater Community College
Transworld Systems October 2005 - Present
NCO Financial Systems October 2005 - October 2014
Risk Management Alternatives February 2004 - October 2005
Risk Management Alternatives January 2003 - February 2004
Magellan Health Services August 2001 - December 2002
US Army August 1994 - February 2002
DaVita January 2000 - August 2001
Skills
Online Marketing, Social Media Marketing, Marketing Strategy, Graphic Design, Web Design, Creative Writing, Predictive Dialers, Troubleshooting, SEO, Customer Service, Email Marketing, IVR, Marketing, Management, Networking, Process Improvement, Microsoft Excel
Education
The Evergreen State College 2000 — 2002
Bachelor of Arts (B.A.), Interdisciplinary Studies
Tacoma Community College 1998 — 2000
Associate's Degree, Arts and Sciences
Saint Andrews Parish High School
Trinity Packaging Corp January 2015 - Present
Superior Group August 2014 - January 2015
Trinity Packaging Corp July 2014 - August 2014
NCO Financial Systems January 2012 - July 2014
Valu Home Centers January 2008 - August 2011
Skills
Teamwork, Human Resources, Communication, Event Planning, Motivated self-starter, Teaching, Team-oriented, People Skills, Problem Analysis, Patience, Business Understanding, Microsoft Office, Business Analysis, Data Analysis, Problem Solving, Continuous Improvement, Quality Improvement, Internal Audit
Education
University at Buffalo 2009 — 2014
Communications, Business/Corporate Communications
Starpoint High School 2005 — 2009
Employee Solutions, LP March 2015 - Present
Yezak Technical Staffing October 2014 - February 2015
Employee Solutions, LP 2015 - 2015
Employee Solutions, LP 2015 - 2015
Primary Services March 2014 - October 2014
Adecco Staffing, USA May 2012 - March 2014
NCO Financial Systems July 2007 - July 2009
Asurion 2004 - 2007
Skills
Sourcing, Background Checks, Applicant Tracking..., Onboarding, Outlook, Employee Relations, Customer Relations, Account Management, Customer Service, Organizational..., Talent Acquisition, Administration, Word, Hiring, Excel, Microsoft Office, Coaching, Full-cycle Recruiting, Interviewing, Technical Recruiting, Social Media, Problem Solving, Mentoring, Event Planning, Event Management, Interviews, Recruiting, System Administration, Microsoft Excel, Program Management, Human Resources, Team Building, Management, Performance Management, Training, Process Improvement, Leadership, Job Fairs, Internet Recruiting, Screening Resumes, Networking, New Hire Orientations, Recruitment Advertising, Call Centers, Interview Preparation, Team Leadership, Temporary Staffing, Time Management, Microsoft Word, Contract Recruitment
Education
Texas Lutheran University 1994 — 1996
Education
Universidad de Salamanca 1994 — 1994
History, Grammar, Communications
Mott Gallery August 2013 - Present
Deco Productions, LLC 2012 - Present
GEICO 2011 - 2013
HSBC 2007 - 2010
HSBC 2005 - 2007
Untitled Art Gallery/ One Hour Art Gallery 2002 - 2006
CEPA Gallery/Big Orbit Gallery 2003 - 2004
NCO Financial Systems 1994 - 2000
Skills
Customer Service, Art Gallery, Insurance, New Business Development, Selling, Business Development, Strategy
Education
State University of New York at Buffalo 1997 — 2005
Bachelor of Arts (B.A.), Fine and Studio Arts, With Distinction
NCO Financial Systems December 2000 - Present
Education
Temple University 1972 — 1976
Bachelor of Science (B.S.), Secondary Education and Teaching
RevLocal February 2014 - Present
RevLocal December 2012 - November 2014
RevLocal July 2012 - December 2012
RevLocal May 2012 - July 2012
RevLocal April 2012 - May 2012
NCO Financial Systems December 2010 - April 2012
NCO Financial Systems October 2009 - December 2010
Self-Employed December 2005 - October 2009
The Ohio State University January 2003 - June 2005
Skills
SEM, Marketing, Online Marketing, Social Media Marketing, PPC, Marketing Strategy, Social Media, Web Marketing, Online Advertising, Google Adwords, Local Search, Strategy, Email Marketing, Advertising, New Business Development, Sales, Budgets, Digital Marketing, Team Building, Management, Lead Generation, Direct Marketing, Bing Ads, Facebook, Microsoft Excel, Local Marketing, SEO, CRM, Project Management, Marketing Automation, Google Analytics, Retargeting, Microsoft Word, Employee Training, PowerPoint, Leadership, Product Management, Product Marketing, Inbound Marketing, Search Advertising, Display Advertising, Social Advertising, Call Tracking, Product Training, Public Speaking, Presentations, Business Intelligence, Marketing Analytics, Servant Leadership, Strategic Partner...
Education
The Ohio State University - The Max M. Fisher College of Business 2001 — 2005
Bachelor of Science in Business Administration, Economics
WALES Properties llc Independent Business Ownerwakeupnow2014 - Present
The Great Minds of America, INC 2012 - Present
ADS LOGISTICS CO, LLC. 2012 - 2012
NCO Financial Systems July 2008 - August 2009
Skills
Network Marketing, Personal Development, Customer Service, Poetry, Leadership, Team Building, Team Leadership, Finance
Education
Tidewater Community College 2012 — 2014
Kabbage, Inc November 2014 - Present
National Society of High School Scholars August 2012 - August 2014
The National Society of High School Scholars August 2012 - February 2014
Golden Key International Honour Society January 2010 - December 2011
Golden Key International Honour Society March 2003 - December 2009
NCO Financial Systems March 1998 - June 2002
First Data Corporation June 1993 - March 1998
Skills
Operations Management, Process Improvement, Customer Service, Team Leadership, Strategic Planning, Cross-functional Team..., Microsoft Office, Change Management, Team Building, Data Analysis, Outlook, Microsoft Excel, Leadership, Access, Budgets, Program Management, PowerPoint, Non-profits, Microsoft Word, Team Management, Nonprofits, Staff Development, Strategy, Analysis, Contract Negotiation, Leadership Development, Forecasting, Management, Public Speaking, Training, Coaching, Event Planning
Education
Strayer University (VA) 2008 — 2013
Degreed Spring 2013, Business Administration and Management, General
University of Phoenix 2005 — 2008
Business Administration and Management, General
Expert Global Solutions August 2012 - Present
NCO Financial Systems July 2004 - August 2012
RMH Telemarketing January 2003 - July 2004
RMH Telemarketing March 1998 - January 2003
RMH Telemarketing July 1995 - March 1998
Mellon Bank June 1992 - July 1995
Skills
TCP/IP, WINS, DNS management, Active Directory, Group Policy, DHCP, Veritas, Arcserve, HP Data Protector, Trend Micro, OfficeScan, Windows Server, Exchange ActiveSync, Good Mobile Messaging, Blackberry Enterprise..., HP Server, Dell PowerEdge Servers, IBM Servers, Solarwinds, VMware ESX, Asset Managment, Software Licensing..., Asset Management, Software Documentation, Vendor Management, Technical Support, Leadership, Hardware, IT Management, Windows, VMware, Servers, Call Centers, Management, Process Improvement
Education
Temple University
Bachelor of Business Administration (B.B.A.)
St. John Neumann High School 1982 — 1986
Evans Bank November 2011 - Present
NCO Financial Systems July 2010 - November 2011
NCO Financial Systems February 2010 - July 2010
NCO Financial Systems February 2008 - February 2010
NCO Financial Systems January 2007 - February 2008
NCO Financial Systems January 2006 - January 2007
Skills
Employee Relations, Recruitment/Retention, Workers Compensation, Leaves Of Absence, Onboarding, Performance Management, FMLA, Human Resources, Employee Engagement, HR Policies, Personnel Management, Job Descriptions, Talent Management, Recruiting, Leave of Absence, Performance Improvement, Career Counseling, Training Delivery, Leadership, Employee Training, Banking, Customer Service, Risk Management, Management, Credit
Education
State University of New York at Buffalo - School of Management 2001 — 2005
Bachelors of Science, Business Administration, Human Resources and Marketing Management
Apple One Temporary Employment March 2015 - Present
Tara Pharmacy SE LLC November 2014 - February 2015
Mercantile Adjustment Bureau, LLC June 2014 - November 2014
NCO Financial Systems September 2004 - March 2014
Education
University at Buffalo 2001 — 2003
Bachelor of Arts (B.A.), Social Sciences
Citi March 2014 - Present
Rev Foundation Inc. January 2014 - Present
NCO Financial Systems July 2013 - Present
Bank of America August 2012 - June 2013
Baker Victory Services September 2012 - March 2013
Skills
• Ability to work with..., Management, Sales, Microsoft Office, Software Documentation, Research, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Leadership, Team Leadership, Customer Satisfaction, Teamwork
Education
State University of New York at Buffalo 2010 — 2012
Bachelor of Business Administration (B.B.A.), International Business
State University of New York College of Agriculture and Technology at Morrisville 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
iQor August 2014 - Present
Alliance Data March 2014 - May 2014
NCO Financial Systems August 2012 - February 2014
PNC April 2012 - August 2012
Strayer University May 2010 - April 2012
Comcast November 2009 - May 2010
Cox Communications January 2006 - November 2009
Chevy Chase Trust August 1999 - April 2005
Skills
CRM, Management, Recruiting, Customer Service, Quality Assurance, Policy, Finance, Negotiation, Lead Generation, Banking, Accounting, B2B, Admissions, Student Financial Aid, Leadership, Higher Education, Training, Analysis, Data Analysis, Human Resources, Project Management, Administration, Process Improvement
Education
Strayer University (VA) 2011 — 2013
Master of Business Administration (MBA), Project Management
Strayer University (VA) 2008 — 2010
Master's degree, Educational Management
Pure Rose Music, LLC. August 2014 - Present
Center For Young Performers, Inc. September 2012 - March 2014
NCO Financial Systems May 2009 - February 2012
NCO Financial Systems August 2008 - May 2009
NCO Financial Systems April 2008 - August 2008
NCO Financial Systems October 2005 - April 2008
Risk Management Alternatives November 2004 - September 2005
Eskanos & Adler, PC October 2003 - October 2004
Risk Management Alternatives July 2000 - October 2003
South East Ohio Collections September 1999 - June 2000
Skills
Strategic Planning, Operations Management, Call Centers, Portfolio Management, Process Improvement, Analytics, Business Strategy, Strategic Analytics, Process Optimization, Compliance, Team Management, Key Performance..., Forecasting, EBITDA Growth, Reporting & Analysis, Performance Management, Project Portfolio..., Goal-oriented..., Financial Reporting, Account Management, Tax Preparation, Leadership, Cross Functional..., Management, Analysis, Business Planning, Vendor Management, Outsourcing, Team Building, Risk Management, BPO
Education
Jr. College of Albany 1987 — 1989
N/A, Graphic Design
The New School of Contemporary Radio 1983 — 1984
Certificate of Completion, Radio and Television Broadcasting Technology/Technician
St. John Fisher College 1982 — 1983
Communications
United Portfolio Management CEO and founderRoeller's Custom GuitarsJanuary 2011 - Present
NCO Financial Systems June 1997 - November 2005
Education
The College of St. Scholastica 1999 — 2010
B.A, Biology, Anatomy and Physiology emph.
Transworld Systems August 2007 - Present
NCO Financial Systems July 2004 - August 2007
Household Automotive Finance June 2002 - June 2004
Skills
Microsoft Office, Process Improvement, Vendor Management, Negotiation, Leadership, Team Building, Management, Call Centers, Customer Service, Operations Management, Team Leadership, Training, Risk Management, Business Analysis, Letter Writing, Legal Liability
Education
Thomas Edison State College 2005 — 2009
BSAST, Nuclear Engineering Technology
Comcast Cable Regional Senior ManagerComcast CableMay 2004 - Present
Time Warner Cable Houston 2005 - 2007
MCI January 1991 - January 2005
NCO Financial Systems 2003 - 2004
MCIWorldcom 2000 - 2003
Skills
Virtual Training..., WebX Expertise, Call Centers, Call Center, Training, Customer Experience, Telecommunications, Talent Management, Team Building, Team Leadership, Leadership, Sales, Employee Engagement, Customer Satisfaction, Vendor Management, Process Improvement, Coaching, Performance Management, Management, Customer Service, Workforce Management, Cross-functional Team..., Customer Retention, Wireless, Troubleshooting, Program Management, Employee Training, Budgets, Project Management, Sales Operations, Change Management, Recruiting, Human Resources, Leadership Development, Employee Relations, Direct Sales, Operations Management, Onboarding, Microsoft Office, Training Delivery, Sales Management, Strategic Planning
Education
The University of New Mexico - Robert O. Anderson School of Management
BA Psychology, Diversity in Leadership
Vocus November 2013 - Present
Vocus October 2011 - October 2013
Atlantic Resolution Group, LLC August 2009 - September 2011
ARS National Services September 2007 - April 2009
Asset Acceptance Corporation June 2004 - August 2007
NCO FINANCIAL SYSTEMS May 2000 - June 2004
CREDITRUST CORPORATION September 1999 - May 2000
BALLY FINANCIAL SERVICES September 1992 - September 1999
Skills
Strategic Planning, Account Management, Operations Management, Team Building, Process Improvement, Call Center, Sales, Leadership, Training, Customer Service, CRM, Management, Call Centers, B2B, Business Development, Sales Process, Start-ups, Cold Calling, Outsourcing, Marketing, Email Marketing, Forecasting, Analysis, Public Relations, Sales Operations, Enterprise Software, Contract Negotiation, Salesforce.com, Customer Retention, Social Networking, Team Leadership, Lead Generation, Human Resources, SaaS, Recruiting, Direct Sales, Sales Management, Strategy, New Business Development
Education
Towson University
Desirable Extensions September 2014 - Present
NCO Financial Systems March 2004 - August 2006
Van Ru Credit Corporation January 2001 - May 2004
Skills
Loans, Banking, Mortgage Lending, Credit Analysis, Portfolio Management, Financial Analysis, Credit Risk, Mortgage Banking, Risk Management, Loan Origination, Credit Cards, Financial Services, Finance, Consumer Lending, Financial Risk, Collections, Call Centers
Education
St. Petersburg College 2006 — 2014
Associate of Arts, Business Administration and Management, General
St. Petersburg College
Associate of Arts (A.A.)
Century Federal Credit Union June 2014 - Present
Philips Healthcare March 2014 - May 2014
Energy Avenue, Limited July 2013 - December 2013
Restoration Hardware July 2011 - April 2012
Family Dollar July 2010 - June 2011
NCO Financial Systems March 2010 - June 2010
Nationwide Financial May 2006 - May 2009
Skills
Call Centers, Strategy, PowerPoint, Microsoft Office, Telecommunications, Data Analysis, Financial Analysis, Leadership, Microsoft Excel, LinkedIn, Customer Service, Microsoft Word, Business Analysis, Finance, Analysis, Management
Education
Case Western Reserve University - Weatherhead School of Management 2012 — 2014
Master of Business Administration (M.B.A.)
The Ohio State University - The Max M. Fisher College of Business 2001 — 2005
Bachelor of Science in Business Administration (B.S.B.A.), Economics and Finance
NCO Financial Systems 2000 - Present
Skills
Collections, Customer Service, Typing, Communication Skills, Electronic Payment..., Telecommunications..., Payments, Call Centers, Troubleshooting, Finance, Accounts Receivable, Leadership
Education
Strayer University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Strayer University (DC) 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
R/GA June 2015 - Present
Piksel Inc. June 2013 - June 2015
Atrinsic April 2009 - June 2013
Rand Engineering & Architecture March 2007 - September 2008
NCO Financial Systems August 2006 - March 2007
Skills
Budgeting, Forecasting, General Ledger, Billing, Excel, PowerPoint, Word, Financial Analysis, Financial Reporting, Accounting, Financial Modeling, Accounts Receivable, Social Media, Outlook, SEO, Cash Flow, Variance Analysis, P&L, Analysis, Financial Planning, Microsoft Word, Strategic Financial..., Budgets, Invoicing, Corporate Finance, Microsoft Excel, Income Statement, Auditing
Education
Towson University
Bachelor of Business Administration, Management
River Dell Regional High School
Above and Beyond Child Care January 2009 - May 2012
Lil’ One’s Day Care June 2001 - August 2008
NCO Financial Systems February 1999 - June 2001
Headway Staffing October 1994 - December 1998
Skills
-Self-starter,..., -Works well..., Word Perfect, Microsoft..., Training, Customer Service, Research, Policy, Administrative..., Data Entry, Office Management, Interviews, Market Research, Sales, Time Management, Outlook, Process Scheduler, Administrative...
Education
Strayer University-Georgia 2013 — 2015
Bachelor's of Science in Business, Small Business Management and Enterpreneurship
Better Homes and Gardens Real Estate Metro Brokers 2014 — 2014
expected, Real Estate License
Kee Business College/Everest College 2006 — 2006
Medical billing and coding, Medical Insurance billing and coding
Computer Dynamics Institute 1996 — 1996
Administrative Assistant
Northview high school 1989 — 1993
General Diploma
Crockett, Myers and Associates September 2003 - Present
NCO Financial Systems 1999 - 2001
Skills
QuickBooks, Social Media, Basis, Tax Preparation, Financial Statements, Accounting, Microsoft Excel, Small Business, Financial Analysis, Financial Accounting, Bookkeeping, Analysis, Account Reconciliation, Tax, General Ledger
Education
Strayer University (VA) 2000 — 2002
Bachelor of Science, Accounting
McDonald County High School 1985 — 1989
High School, Honors Program
NCO Financial Systems September 2014 - Present
NCO Financial Systems March 2013 - September 2014
National Bank of Canada February 2011 - February 2013
Skills
Economics, Economic Development, Strategy, Team Leadership, Finance
Education
Université de Montréal 2009 — 2014
Bachelor's degree, Economy politics
NCO Financial Systems June 2014 - Present
Buffalo Office of Strategic Planning July 2011 - August 2012
Skills
AutoCAD, Geographic Information..., Microsoft Office, Microsoft Excel, Microsoft Word, Community Outreach, Urban, Urban Planning, Public Speaking, Social Media, Nonprofits, Customer Service
Education
State University of New York College at Buffalo 2008 — 2013
Bachelor of Science (B.S.), Urban and Regional Planning
American Coradius International, LLC January 2013 - Present
American Coradius International, LLC (ACI) January 2010 - December 2012
Creditors Interchange October 2007 - December 2009
NCO Financial Systems March 2007 - October 2007
Firstsource Solutions Limited January 2003 - March 2007
GE Capital January 2001 - October 2001
GE Capital January 1999 - December 2000
Great Lakes Bureau, LLC September 1996 - December 1999
Skills
Process Improvement, Call Centers, Operations Management, Customer Service, Management, Team Building, Microsoft Excel, Portfolio Management, Microsoft Office, Mortgage Collections
Education
Houghton College, West Seneca, New York 2001 — 2003
Bachelor's of Science, Management
State University of New York College at Buffalo
Psychology
NCO Financial Systems September 2012 - Present
Skills
Financial Reporting, Accounting, Strategic Financial..., Finance, Financial Modeling, Forecasting, Managerial Finance, Risk Management, Credit, Cash Flow, Accounts Receivable, Banking, Financial Accounting, Process Improvement
Education
The Catholic University of America
rue21 June 2013 - Present
CreateSpace December 2012 - July 2014
CVS Pharmacy June 2012 - December 2012
NCO Financial Systems January 2011 - April 2012
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Call Centers, Outlook, Customer Satisfaction, PowerPoint, Telephone Skills, Time Management, Leadership, Training, Access, Team Leadership
Education
Trident Technical College 2005 — 2007
Cuyahoga County Prosecutor's Office November 2013 - Present
Cuyahoga County Prosecutor's Office May 2012 - November 2013
Akron Municipal Court January 2011 - May 2012
NBLSA 2011 - 2012
Akron General Medical Center - Legal Services July 2011 - December 2011
Akron Law Legal Clinic January 2011 - July 2011
Judge Mary Margret Rowlands September 2010 - January 2011
NCO Financial Systems May 2008 - April 2009
City of Columbus, Division of Aquatics January 2000 - January 2008
Skills
Legal Writing, Civil Litigation, Legal Assistance, Corporate Law, Employment Law, Human Rights
Education
University of Akron School of Law 2009 — 2013
Juris Doctorate, 2013
The Ohio State University 2004 — 2008
Consumer Affairs, Business
Elizabeth Lee Millen Images March 2011 - Present
Friends of Camp Kenan September 2010 - September 2012
DeBellis, Catherine & Morreale Corporate Staffing September 2007 - August 2009
ITT Technical Institute 2005 - 2007
NCO Financial Systems July 2004 - October 2005
Skills
Recruiting, Interviews, Management, Talent Acquisition, Applicant Tracking..., Onboarding, Resume Writing, Employee Relations, College Recruiting, Technical Recruiting, Human Resources, Temporary Placement, Internet Recruiting, Benefits Administration, Employee Benefits, Talent Management, Temporary Staffing, Performance Management, Training, Fundraising
Education
Buffalo State College 1996 — 2000
Bachelor of Applied Sciences
Camp Woof August 2006 - Present
Bay Area Credit/HOV Services October 2006 - February 2011
Superior Asset Management January 2000 - February 2011
NCO Financial Systems June 1999 - January 2000
Skills
Childcare, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Event Planning, Babysitting, Data Entry, Highly responsible, Research, Hospitality, Social Media, Teamwork, Time Management, Facebook, Telephone Skills, Teaching, Non-profits
Education
The Ohio State University
NCO Financial Systems February 2010 - Present
Education
The Ohio State University 2008 — 2012
Bachelor, English
AllCare Denture & Dental September 2008 - December 2010
Linens N Things January 2003 - December 2008
NCO Financial Systems February 2008 - September 2008
NCO Financial Systems September 2006 - February 2008
Education
University at Buffalo
Bachelors of Fine Arts Degree, Studio Art Concentration
Williamsville North High School
High School Diploma
NCO October 2008 - August 2010
NCO Group 2008 - 2009
NCO Financial Systems September 2006 - October 2008
Hewitt Associates August 2004 - October 2005
Goodman & Company 2002 - 2003
Education
Tidewater Community College 2007 — 2008
Pursuing
Essendant 2007 - Present
Focus 2005 - 2006
NCO Financial Systems 2004 - 2005
Skills
Certified Scrum Master..., ERP, SAP ERP, Agile Methodologies, Stakeholder Management, Scrum, Waterfall, CRM, SOX, Change Management, Team Building, Vendor Management, Supply Chain, Strategic Planning, Cross-cultural..., SaaS, Cloud Computing, Process Improvement, Business Process, Pricing, Account Management, B2B, Forecasting, Key Account Management, Direct Sales, Negotiation, Customer Retention, Inventory Management, Leadership, Microsoft Office, Solution Selling, Retail Sales, World Class Customer..., Dependable Team Player, Customer Service, Sales Operations
Education
Strayer University-Georgia
Bachelor’s Degree, Business Administration and Management, General
Strayer University-Georgia
Master’s Degree, Project Management
The Home Depot August 2013 - Present
InterCall April 2013 - August 2013
GEICO February 2007 - May 2011
NCO Financial Systems July 2006 - February 2007
Skills
Administrative Work, Communication, General Insurance, Human Resources, Staffing Services, Multi Tasking, Microsoft Technologies
Education
Strayer University-Georgia 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Tidewater Community College
Employment Solutions of New York, Inc. November 2010 - Present
Corning Incorporated via Adecco August 2010 - November 2010
NCO Financial Systems July 2008 - April 2009
CompSys Technologies, Inc. September 2007 - November 2007
Univera Healthcare June 2007 - August 2007
Skills
Workers Compensation, Policy, Payroll, New Hire Orientations, Management, Human Resources, Customer Service, Administrative..., Employee Relations, Insurance, Leadership, Microsoft Excel, Process Improvement, Staff Development, Team Building, Team Leadership, Temporary Staffing, Microsoft Office, Training
Education
University at Buffalo 2004 — 2008
BS, Business Administration with a concentration in Human Resources
University at Buffalo 2004 — 2008
BA, Psychology
Premiere Credit of North America September 2013 - Present
NCO Financial Systems October 2000 - September 2013
NCO Financial Systems 1997 - 2000
Skills
Call Center, Operations Management, Process Improvement, Workforce Management, Customer Service, Credit, Team Building, Customer Satisfaction, Risk Management, Skip Tracing, Business Planning, Forecasting, Banking, Leadership, Strategy, Call Centers, Credit Cards, Training, Executive Management, Management, Loss Mitigation, Loans, Accounts Receivable, Debt Management
Education
University at Buffalo 1993 — 1995
Liberal Arts and Sciences, General Studies and Humanities
State University of New York College of Agriculture and Technology at Cobleskill 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Accounting
Fiserv September 2013 - June 2015
NCO Financial Systems January 2013 - August 2013
Greenwich Associates March 2012 - January 2013
Skills
Customer Service, Data Entry
Education
State University of New York Empire State College 2015 — 2017
Human Resources Management/Personnel Administration, General
Villa Maria College
Cejka Search May 2014 - Present
AMN Healthcare July 2012 - May 2014
Medefis, Inc. October 2011 - July 2012
ShiftWise April 2007 - October 2011
AMN Healthcare May 2006 - April 2007
AMN Healthcare May 2005 - May 2006
NCO Financial Systems January 2004 - April 2005
Medco Review 2000 - 2003
Reynolds & Reynolds 1993 - 1998
Skills
Contract Negotiation, Cold Calling, RFP Development, Vendor Management, Revenue Cycle, Supplier Development, Enterprise Software, Enterprise Solution..., SaaS Solution Selling, Social Media Marketing, Healthcare Staffing, Change Management, Major Account..., Healthcare, Solution Selling, Recruiting, Sales, RFP, Selling, Strategic Planning, Customer Service, Management, Strategy, Integration, Temporary Staffing, Temporary Placement, Human Resources, Applicant Tracking..., Sales Process, Start-ups, New Business Development, Staffing Services, Salesforce.com, Onboarding, RPO
Education
The University of Texas at Arlington 1987 — 1992
B.B.A, Marketing
Transworld Systems November 2014 - Present
NCO Financial Systems April 2013 - October 2014
NCO Financial Systems September 2012 - April 2013
NCO Financial Systems, INC. March 2008 - September 2012
Furniture XO July 2007 - March 2008
Djuki Inc. February 2006 - July 2007
Skills
Accounting, Accounts Receivable, Invoicing, Financial Analysis, Account Reconciliation, Payments, Cash Flow, Financial Statements, Forecasting, Journal Entries, Analysis, Finance, Financial Reporting, Financial Accounting
Education
Strayer University-Pennsylvania 2010 — 2012
BS, Accounting
Belarus State Economic University 2004 — 2008
Accounting
Progressive Planning Services, Inc. July 2015 - Present
Citrupak Inc. July 2015 - Present
Elderwood January 2015 - July 2015
Progressive Planning Services August 2014 - December 2014
NCO Financial Systems July 2013 - July 2014
eBay Marketplaces February 2003 - August 2013
Bubble Boy Car Wash July 2009 - August 2012
Wegmans Food Markets June 2009 - July 2011
Skills
Leadership, Strategic Planning, Entrepreneurship, Social Media Marketing, Microsoft Office, Advertising
Education
State University of New York at Buffalo - School of Management 2010 — 2013
Bachelor of Business Administration (BBA), International Business, Spanish
Allied International Credit March 2009 - Present
NCO Financial Systems October 2007 - March 2009
Skills
Microsoft Office, Budgets, Call Centers, Leadership, Public Speaking, Management, Nonprofits, Customer Service, Research
Education
Stratford University 2006 — 2007
Associate’s Degree, Business Administration and Management, General, Diploma
Strayer University 2005 — 2006
no degree, Business Administration and Management, General
College of West Africa 1997 — 1999
High School, General Studies
Vital Solutions, Inc. March 2014 - November 2014
NCO Financial Systems January 2005 - March 2013
FAMS February 2000 - June 2004
Nationwide Credit, Inc. March 1998 - January 2000
Nationwide Credit, Inc. December 1993 - March 1998
Ingram and Associates January 1990 - December 1993
Skills
Operations Management, Financial Services, Team Building, Skip Tracing, Financial Analysis, Workforce Management, Leadership, Portfolio Management, Strategic Planning, Forecasting, Accounts Receivable, Team Leadership, Budgets, Training, Change Management, Performance Management, Coaching, P, Business Analysis, Call Center Development, Cross-functional Team..., Business Process..., Management, Higher Education, Executive Management, Sales, Call Centers, Program Management, Risk Management, Vendor Management, Process Improvement, Recruiting, Outsourcing, Credit Cards, Time Management, Start-ups, Banking
Education
Tuskegee University
Bachelor of Science (B.S.), Business Administration
The ROI Companies October 2013 - Present
Bill Me Later, Inc. September 2012 - May 2013
Bank of America February 2009 - July 2012
ARS National Services October 2007 - February 2009
NCO Financial Systems June 2003 - October 2007
MCI WorldCom July 2001 - July 2003
Skills
Merchandising, Microsoft Word, Cosmetics, Retail, Retail Sales, Customer Service, Fashion, Social Networking, Visual Merchandising, PowerPoint, Makeup Artistry, Skin Care, Beauty Industry, Microsoft Office, Outlook, Microsoft Excel, Call Centers
Education
The Community College of Baltimore County 2013 — 2014
Accounting
La Compagnie de La Baie D'Hudson July 2014 - Present
ATELKA April 2013 - Present
NCO Financial Systems August 2011 - Present
IQT Solutions January 2010 - Present
Affaire Média 2015 - 2015
cegedim Health Research April 2009 - October 2009
Skills
Anglais, Service client, Microsoft Excel, Microsoft Word, Marketing, Management, Parler en public, Réseaux sociaux, Gestion du temps, Recherche
Education
Université de Montréal 2006 — 2009
2009, Sociologie
2005 — 2009
Baccalauréat, Sociologie
ACTIVELY SEEKING EMPLOYMENT! July 2015 - Present
Bank of America May 2012 - 2015
Bank of America May 2011 - March 2014
Bank of America January 2006 - May 2012
Nextel Telecomunicações March 2005 - December 2005
NCO Financial Systems January 2001 - March 2005
Skills
Loans, Credit, Mortgage Lending, Loan Servicing, Portfolio Management, Financial Services, Finance, Customer Service, CRM, Management, Relationship Management, Credit Cards, Financial Risk, Banking, Team Building, Microsoft Office, Sales, Call Centers, Training, Leadership, Risk Management, Credit Analysis, Process Improvement, Analysis, Credit Risk
Education
Thomas Nelson Community College 2015 — 2017
Associate's degree, Human Services, General
Emergency Care and Safety School 2014 — 2016
Certification, CPR
Emergency Care & Safety Institute 2005 — 2006
Certificate, CPR/AED
Northeast High School 1992 — 1996
Diploma, General Studies
Northeast High School 1992 — 1996
Diploma, Musical Theatre
Northeast High School 1992 — 1996
Diploma, Music
RDM Strategic May 2008 - Present
Freelance Contractor August 2005 - Present
IQPC June 2010 - August 2010
Flushing Savings Bank March 2010 - May 2010
Kozakov & Wade August 2009 - March 2010
TriGlobal Strategic Ventures January 2009 - July 2009
Wellpoint Inc. August 2005 - August 2008
NCO Financial Systems February 2005 - June 2005
Kaleida Health Foundation June 2002 - August 2004
M&M Contracting, Inc. July 1999 - June 2002
Skills
Facets Configuration, NetworX Pricer, NetworX Modeler, Core Facets, Project Management, Software Configuration, QA/Testing, EDI, SQL Server, Software Implementation, Data Conversion, Strategic Planning, SAS, Microsoft SQL Server, Software Configuration..., Financial Analysis, Analysis, Forecasting, Leadership, Analytics, Business Analysis, Financial Reporting, Healthcare Consulting, Strategy, Financial Modeling, Budgets, Management, Data Analysis, SDLC, Human Resources, Mergers & Acquisitions, Insurance, Vendor Management, Process Improvement, Finance, Cross-functional Team..., IT Strategy, Contract Negotiation, Business Process..., Management Consulting, Leadership Development, Risk Management, Business Intelligence, Consulting, Business Process, Program Management, CRM, Requirements Gathering, Databases, Start-ups
Education
State University of New York College at Buffalo 1996 — 1998
B.A.; B.S., Political Science; Economics; Business Studies
Williamsville East High School 1993 — 1995
Williams Companies December 2014 - Present
BOK Financial May 2005 - December 2014
JPMC November 2001 - May 2005
NCO Financial Systems 1999 - 2001
Education
University of Phoenix 2003 — 2007
BS, Business Management and Marketing
University of Phoenix 2006 — 2007
Bachelor of Applied Science (BASc), Human Resources Management
Tulsa Community College 2007 — 2008
Certification, Operations Management I&II
RCI Recruitment Solutions February 2013 - Present
NCO Financial Systems 2003 - 2005
NCO Financial Systems 2003 - 2005
Skills
Internet Recruiting, Onboarding, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Microsoft Office, Temporary Placement, Screening Resumes, Contract Recruitment, Sourcing, Human Resources, Team Building, Employee Relations, Training, Customer Service
Education
The Ohio State University
OhioHealth August 2013 - March 2014
NCO Financial Systems March 2013 - August 2013
The University of Phoenix May 2010 - October 2012
Robert Half International June 2009 - April 2010
The Schwan Food Company and Scott's Miracle Gro August 2007 - May 2009
Limitedbrands, Incorporated May 2005 - July 2007
The Schwan Food Company January 2003 - May 2005
Skills
Social Networking, Cold Calling, Applicant Tracking..., Talent Acquisition, Onboarding, Recruiting, Sourcing, Internet Recruiting, Employee Relations, Temporary Placement, Succession Planning, Job Fairs, Taleo, Building Relationships, Cross-functional Team..., Networking, Staffing Services, New Hire Orientations, Training, Talent Management, Hiring, Leadership, College Recruiting, Sales, Career Counseling, Performance Management, Executive Search, Workforce Planning, Benefits Negotiation, Career Development, Screening Resumes, Interviews, Human Resources, Management, Resume Writing, PeopleSoft, Marketing, Customer Retention, CRM, Contract Recruitment, Employee Training, HRIS, Employee Benefits, Program Management, Employer Branding, Employee Engagement, Time Management, Consulting, Personnel Management, Screening
Education
The Ohio State University
B.A.
Auberge sur la falaise 2012 - Present
NCO Financial Systems March 2011 - August 2011
Oak consulting April 2010 - December 2010
Ungaare Fine Dining Restaurant September 2009 - April 2010
Ras Al Nassaa Complex March 2005 - May 2009
Ras Al Nassaa Hotel April 2006 - November 2008
Rihani House Est October 2004 - March 2005
Safir Heliopolitan Hotel June 2004 - July 2004
Piano Forte September 2003 - March 2004
Rihani House Est January 2000 - July 2001
Skills
Customer Satisfaction, Management, Event Management, Hotels, Budgets, Training, Marketing, Hospitality, Customer Service, Sales, Food & Beverage, Recruiting, Micros, Hospitality Management, Hospitality Industry, Hotel Management, Public Relations, Team Building, Leadership, Performance Management, Banquets, Human Resources, Restaurants, Revenue Analysis, Tourism, Time Management, Business Planning, Hiring, Food, Administration, Pre-opening, Catering, Income Statement, Front Office, Forecasting, Operations Management, Payroll, Resorts, Employee Relations, Interviews, Yield Management, Coaching, Team Leadership, Restaurant Management, Team Management, Menu Development, Account Management, Contract Negotiation, Press Releases, Project Management
Education
Université de Perpignan Via Domitia 2002 — 2004
Bachelor of Business Administration (B.B.A.), Hotel and Tourism Management
The University of Perpignan
Associate, Hospitality Management
The one creative fish January 2014 - Present
ihelpurmac January 2008 - October 2012
NCO Financial Systems May 2006 - October 2008
Sprint March 2003 - October 2008
Skills
Business Strategy, Project Management, Telecommunications, Sales, Business Development, Illustrator, Team Leadership, Marketing, Marketing Strategy, Advertising, Account Management, Entrepreneurship, Social Media Marketing, Brand Development, Social Media, Team Building, Leadership, Management, Customer Service, Microsoft Office, Strategic Planning, Social Networking, Sales Management, Training, Public Speaking, New Business Development, Microsoft Excel, Small Business, Marketing Communications
Education
University at Buffalo 1999 — 2003
ba, Graphic Design
University of Kansas June 2014 - Present
American College of Technology June 2013 - May 2014
NCO Financial Systems March 2012 - April 2013
USA 800 February 2011 - July 2011
Skills
Microsoft Office, Higher Education, PowerPoint, Customer Service, Microsoft Word, Student Development, Microsoft Excel, Research, Coaching, Administration, Management, Leadership Development, Social Media, Budgets, Public Speaking, Facebook, Time Management, Recruiting, Administrative..., Software Documentation, Call Centers, Analysis, Social Networking, Event Planning, Spanish, Access, Data Entry, Outlook, Teamwork, Team Leadership, Data Analysis, Team Building, Teaching, Staff Development, Supervisory Skills, Financial Analysis
Education
University of Kansas 2010 — 2016
Bachelor's of Social Work, Social Welfare
NCO Financial Systems October 2014 - Present
Tmobile Phone Zone April 2013 - September 2013
Tmobile Phone Zone April 2013 - September 2013
Skills
Supervisory Skills, Cashiering, Management, Typing, Phone Etiquette, Windows Server
Education
Trident Technical College
TCC College Student January 2014 - Present
NCO Financial Systems April 2013 - December 2013
Oklahoma State University Medical Center April 2007 - March 2013
U.S. Cellular October 2004 - November 2006
Cox Communications October 2002 - October 2004
Metro Church August 1999 - October 2002
Skills
Revenue Cycle, Medical Billing, Meditech, Medicaid, HIPAA, Microsoft Office, Microsoft Excel, Customer Service, Medicare, Microsoft Word
Education
Tulsa Community College 2013 — 2016
Associate of Science (AS), Business Administration and Management, General
Locust Grove High School
The Travel Institute
Adams Communication & Engineering Technology (ACET, Inc.) August 2014 - Present
The University of Alabama Advancement Office January 2015 - August 2015
Adams Communication & Engineering Technology (ACET, Inc.) January 2013 - August 2014
Accretive Health February 2012 - September 2012
NCO Financial Systems August 2011 - February 2012
Veterans Health Administration May 2011 - August 2011
Skills
Program Management, Management, Customer Service, Access, SharePoint, Microsoft Office, Technical Support, Revenue Cycle, Visio, Microsoft Excel, Process Improvement, HIPAA, Windows 7, Revenue Cycle Management, Medicaid, Information Technology, Windows, Outlook, Active Directory, Active Directory..., Microsoft SQL Server, ePremis, Ticketing Tools, Phone Coverage, iOS, Mac OS, Visual Studio, Leadership, Adobe Software, IBM iSeries, C++, Medicaid Eligibility, Front-end Hospital..., Patient Access, Remote Desktop, SQL, AS400, Health Quest Software, LexisNexis, MedSeries4, Microsoft Access, Government, NEMA, ASP.NET MVC, CSS, Entity Framework, Unicenter Service Desk, HTML, SSIS, Agile & Waterfall...
Education
University of Alabama 2013 — 2015
Bachelor of Science in Commerce and Business Administration, Management Information Systems
University of Alabama 2007 — 2011
Bachelor of Science in Commerce and Business Administration, Health Care Management
American Christian Academy 1998 — 2007
Advanced Diploma
M&T Bank September 2013 - Present
Bank of America February 2012 - May 2013
Bank of America July 2010 - February 2012
Bank of America November 2008 - July 2010
The Wheelhouse Inc April 1992 - November 2008
NCO Financial Systems November 2000 - May 2004
Play It Again Sports and Fitness April 1995 - November 2000
Skills
Management, Training, Auditing, Mortgage Servicing, Mortgage Lending, Mortgage Banking, Quality Auditing, Collections, Mentoring, Test Scripts, Job Aids, Risk Assessment
Education
State University of New York at Buffalo
Bachelor of Arts (B.A.), Speech and Hearing-Education Concentration
Cox Media Group d.b.a. Kudzu April 2013 - Present
PGi October 2006 - March 2013
NCO Financial Systems July 2005 - May 2006
Skills
Customer Service, Billing, Problem Solving, Troubleshooting, PeopleSoft, Analytical Techniques, Contract Review, Invoicing, Contract Management, Access, Accounts Receivable, Teamwork, Finance, Financial Reporting, Sales, Direct Sales, Negotiation, Account Management, Telecommunications, Call Center, Salesforce.com, Call Centers, Outlook, Account Reconciliation, Sales Management, Microsoft Excel, Process Improvement, B2B
Education
The Ohio State University 1998 — 2003
Bachelor's of Science, Human Ecology, Family Resource Management, Finance
Ingram Micro June 2014 - Present
Ingram Micro May 2012 - June 2014
NCO Financial Systems July 2010 - May 2012
NCO Financial Systems March 2010 - July 2010
NCO Financial Systems August 2008 - March 2010
NCO Financial Systems April 2006 - August 2008
NCO Financial Systems November 2003 - April 2006
NCO Financial Systems June 2003 - November 2003
Skills
Recruiting, Employee Relations, Human Resources, Affirmative Action, Applicant Tracking..., Employee Engagement, HR Policies, Performance Management, Talent Acquisition, Workers Compensation, Administration, Call Centers, Management, Policy
Education
State University of New York College at Geneseo
Bachelor's, Business Administration
Insight Global April 2015 - Present
Drivetime October 2012 - March 2015
American Business Card July 2012 - September 2013
NCO Financial Systems August 2009 - May 2012
T.G.I. Friday's September 2005 - September 2010
Public Health Management Corp (City of Philadelphia) April 2008 - October 2008
City of Philadelphia September 2007 - April 2008
Skills
Management, Time Management, Training, Data Entry, Accounting, Finance, Budgets, Policy, Account Reconciliation, Outlook, Administration, Customer Service, Problem Solving, Microsoft Office, Microsoft Excel, Active Directory, Windows 8, Computer Hardware..., Remote Troubleshooting, Basic HTML, DHCP, Mac OS, Linux Desktop, POS, Command Prompt
Education
TEMPLE UNIVERSITY, (TU) Fox School of Business 2005 — 2007
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Temple University - Fox School of Business and Management 2005 — 2007
Bachelor's degree, Marketing/Marketing Management, General
NCO Financial Systems 2010 - 2012
Huntington National Bank 1998 - 2009
Bank One 1985 - 1998
General American Credits (Payco) 1984 - 1985
Skills
Home Equity, Loans, Credit Analysis, Risk Management, Team Leadership, Training, Coaching, Forecasting, Leadership, Banking, Loss Mitigation, Strategic Planning, Team Building, Credit, Credit Cards, Business Analysis, Mortgage Lending, Credit Risk, Management, Call Centers, Executive Management, Financial Services, Finance
Education
The Ohio State University 1978 — 1982
BSBA
The Ohio State University - The Max M. Fisher College of Business 1978 — 1982
BSBA
Upper Sandusky High School 1975 — 1978
Diploma
Expert Global Solutions April 2015 - Present
Expert Global Solutions September 2013 - March 2015
NCO Financial Systems November 2010 - September 2013
Ohio Department of Transportation August 2009 - October 2010
Nationwide Insurance November 2008 - July 2009
BMW Financial Services December 2006 - October 2008
BMW Financial Services October 2006 - December 2006
Skills
Compensation, Compensation..., HR Consulting, Job Analysis, Market Pricing, Compliance, Personnel Management, Job Descriptions, Performance Management, HRIS, Process Improvement, Recruiting, Human Resources, Management
Education
The Ohio State University 2006 — 2008
Master's, Labor and Human Resources
The Ohio State University 2002 — 2006
Bachelor's, Business Adminstration - Human Resources
Frank's Mobil April 2011 - Present
NCO Financial Systems June 2006 - April 2011
Education
State University of New York at Buffalo 2000 — 2006
BA, Economics
Central Montgomery Mental Health/Mental Retardation Center May 2011 - Present
Struik Foods Europe May 2008 - June 2011
NCO Financial Systems October 2005 - May 2008
St. Joshaphat Catholic School August 2004 - May 2005
Pep Boys 2004 - 2005
Skills
Dutch, Accounting, Variance Analysis, Management, Outsourcing, Microsoft Office, Budgets, Auditing, Spanish, German, Financial Reporting, Accounts Receivable, SAP, Leadership, Analysis, Microsoft Excel, Finance, Forecasting
Education
Temple University - Fox School of Business and Management 2003 — 2005
Manor College 2001 — 2003
A.S., International Business & Accounting
Radius GS January 2014 - Present
NCO Financial Systems February 1995 - December 2013
Skills
Call Centers, BPO, Vendor Management, Outsourcing, Performance Management, Workforce Management, Process Improvement, Operations Management, Financial Services, Credit, Executive Management, Team Building
Education
State University of New York College at Buffalo
Bachelor's degree, Business, Management, Marketing, and Related Support Services
M and T Bank March 2011 - Present
NCO Financial Systems June 2010 - February 2011
NCO Group, Inc. 2008 - 2010
Kaleida Health May 2000 - July 2004
Skills
Employee Benefits, Employee Relations, Customer Service, Human Resources, Leadership, Performance Management, Process Improvement
Education
University at Buffalo 1995 — 1999
MBA, Human Resources, Health Care Systems Administration
SRA International August 2014 - Present
FTI Consulting September 2013 - August 2014
AEGON Americas February 2012 - August 2013
MedAssurant September 2008 - February 2012
Constellation Energy May 2006 - September 2008
NCO Financial Systems August 2004 - May 2006
PHH Arval July 2000 - August 2004
Skills
C#, VB.NET, ASP.NET, .NET, AJAX, JavaScript, XML, Microsoft SQL Server, T-SQL, VBA, ADO.NET, LINQ, Agile Methodologies, Scrum, SDLC, SQL, Java, SSIS, Visual Studio
Education
Towson University
MS, Information Technology
Towson University
BS, Economics
MSJ
University of Maryland Baltimore County
NCO Financial Systems February 2014 - Present
Saint Joseph's Hospital of Atlanta December 2005 - November 2013
Atlanta Casualty December 1998 - November 2005
Skills
Customer Service, Healthcare Information..., Healthcare Management, EHR, Healthcare, Revenue Cycle, EMR, Process Improvement, Healthcare Consulting, Medicare, HIPAA, Team Building, Hospitals, Software Documentation, Medicaid, Management, Microsoft Excel, Medical Billing, Leadership
Education
Troy University 1981 — 1985
Bachelor's degree, Computer Science
South Gwinnett High School
Verizon January 2013 - Present
NCO Financial Systems August 1999 - January 2013
Education
State University of New York College at Brockport 1994 — 1999
B.S, Education/Sport Management
TSI October 2014 - Present
NCO Financial Systems 2006 - 2014
Outsourcing Solutions, Inc. 2002 - 2006
Outsourcing Solutions, Inc 2000 - 2002
BCC Financial Management Services, Inc. 1996 - 2000
BCC Financial Management Services, Inc. 1993 - 1996
Skills
Operations Management, Business Development, Process Improvement, BPO, Outsourcing, Team Building, Vendor Management, Performance Management, Management, Forecasting, Call Center, Business Process..., Manage Client..., P&L Management, Transition Management, Call Center Development, Performance Improvement, EBITDA Growth, Team Management, Executive Management, Leadership, Strategic Planning, Customer Service, Sales, Sales Management, Call Centers, CRM, Six Sigma
Education
State University of New York - System 1978 — 1981
Business
Constellation Energy April 2004 - Present
NCO Financial Systems March 2002 - April 2004
Focus Technology Consulting January 2000 - February 2002
MCI October 1984 - January 2000
Education
Towson University
Business Administration
National Application Processing & Screening, Inc. January 1998 - Present
NCO Financial Systems January 1994 - December 1997
Trans Union Corporation January 1991 - December 1993
Merchant's Credit Association October 1988 - January 1991
Skills
Background Checks, Strategic Planning, Employee Relations, Human Resources, Recruiting, Public Speaking, Accounts Receivable, New Business Development, Training, Business Development, Employee Benefits, Applicant Tracking..., Organizational..., Contract Negotiation, Talent Management, Performance Management, Account Management, Management, Marketing, Hiring, Sales, Leadership Development, Team Building, Risk Management, Leadership, Process Improvement, Coaching, Talent Acquisition, Interviews, Operations Management, Onboarding, Sales Management, Cold Calling, Strategy, Benefits Administration, College Recruiting, Vendor Management, New Hire Orientations, Personnel Management, Sourcing, Deferred Compensation, HRIS, Temporary Placement, Employee Training, Succession Planning, FMLA, Resume Writing, Technical Recruiting, Employee Engagement, Staffing Services
Education
University of Alabama at Birmingham 1986 — 1989
Bachelor of Science, Marketing
BAEC Volunteer Lawyer Project April 2009 - July 2009
NCO Financial Systems September 2008 - March 2009
Capital Managment Services July 2006 - June 2008
Education
SUNY Buffalo Law School 2003 — 2008
J. D., Law
University of Rochester 1998 — 2003
B.A., Political Science
Brentwood High School 1994 — 1998
Regents Dipolma
Prime Healthcare Services February 2014 - Present
Command Security Corporation August 2013 - November 2013
Chase Investigations, Inc. December 2012 - July 2013
NCO Financial Systems August 2006 - November 2012
Skills
Customer Service, Microsoft Excel, Payroll, Security, Asset Protection
Education
State University of New York College at Buffalo 1996 — 2000
B.S. in Business Studies, Business, French, Spanish
ACS May 2007 - Present
NCO Financial Systems March 2005 - May 2007
Education
State University of New York College at Buffalo 1995 — 2001
Business, Business/ Teaching
N/A August 2014 - Present
N/A June 2008 - Present
HSBC August 2006 - June 2008
Solectron October 2005 - October 2006
Blue Cross & Blue Shield of South Carolina August 2005 - October 2005
NCO Financial Systems May 2004 - August 2005
Skills
Databases, HRIS, Requirements Analysis, Technical Support, Team Building, Visio, Business Process..., Management, Microsoft Excel, SDLC, Vendor Management, Analysis
Education
State University of New York College at Buffalo 1999 — 2004
BS, Computer Information Systems
TRAK America March 2011 - Present
NCO Financial Systems August 2005 - March 2011
Bonds and Cases August 2002 - July 2005
CLX, Inc. July 2001 - August 2002
Metris Companies June 1999 - June 2001
Chevy Chase Bank December 1994 - June 1999
Skills
Credit, Call Center, Credit Risk, Customer Service, Performance Management, Risk Management, Call Centers, Executive Management, Collections, Banking, Credit Cards, Forecasting, Management, Accounts Receivable, Leadership, Loans, Analysis, Team Building, Financial Services, Vendor Management, Relationship Management, Process Improvement, Operations Management, Finance, Financial Analysis, Business Process..., Business Analysis, Outsourcing, Mergers & Acquisitions, Analytics, Portfolio Management
Education
Towson University
USB Mediation January 2014 - Present
Account Discovery Systems, LLC February 2013 - January 2014
American Coradius International, LLC (ACI) April 2009 - October 2012
Firstsource Solutions Limited May 2006 - October 2007
NCO Financial Systems May 2003 - May 2006
Skills
Customer Service, Microsoft Word, Payroll, Outlook, Recruiting, Accounting, Process Improvement, Banking, Risk Management, Accounts Receivable, Call Centers, Auto Deficiencies, FDCPA, DDA Overdrafts, Merchant Services, Judgments and Liens, Debt Portfolio Analysis, Recovery Strategies, Purchased Debt, Finance, Debt Management, Credit, Payments, Credit Cards, Collection Strategy, FCRA, Credit Management, Credit Scoring, Third Party Collections, Credit Risk, Credit Analysis, Debt Settlement, Loan Servicing, Consumer Debt, Credit Reports
Education
University of Phoenix 2009 — 2012
State University of New York at Buffalo 2002 — 2003
Clarence Senior High School 1998 — 2001
Mercantile Adjustment Bureau, LLC June 2011 - Present
Caine & Weiner February 2009 - June 2011
bronson & migliaccio 2007 - 2009
NCO Financial Systems May 1997 - January 2007
iQor 2006 - 2007
Equifax 1990 - 1997
GC Services 1980 - 1986
Skills
Microsoft Office, Process Improvement, Call Center, Customer Service, Credit, Call Centers, Team Building, Credit Cards, Risk Management, Management, Training, Analysis, Operations Management, Financial Services, Loans, Leadership, Accounts Receivable, Accounting, Team Leadership, Forecasting, Financial Analysis, Relationship Management, Microsoft Excel, Executive Management
Education
State University of New York College at Buffalo 1975 — 1977
ACCOUNTING
First Niagara Bank March 2012 - Present
The Schwartz Group Inc. May 2011 - March 2012
American Coradius International, LLC (ACI) March 2011 - May 2011
NCO Financial Systems June 2009 - March 2011
Camp Good Days & Special Times January 2009 - May 2009
HSBC May 2008 - August 2008
Skills
Banking, Financial Analysis, Finance, Credit, Credit Analysis, Loans, Credit Risk, Accounts Receivable, Insurance, Risk Management, Call Centers, Financial Reporting, FDCPA, Call Center, Mortgage Lending, Debt Restructuring, Skip Tracing, MIS, Sales Management, Sales Operations, Team Leadership, Cross-functional Team..., Lead Generation, Training, Training Delivery, Sales Presentations, Vendor Management, Microsoft Office
Education
Saint John Fisher College 2005 — 2009
Bachelors, Business Mangement/Finance/Economics
NCO Financial Systems November 2006 - Present
NCO Financial Systems June 2006 - November 2006
MPW Industrial Services June 2004 - June 2006
Family Pizzeria April 2003 - June 2004
Northwestern Mutual November 2001 - February 2003
Education
The Ohio State University 1991 — 1997
Bachelors of Arts, Economics and Political Science
Transworld Systems 2008 - Present
NCO Financial Systems 2006 - 2008
NCO Financial Systems 2005 - 2006
Risk Management Alternatives 2001 - 2005
Deluxe Corporation 1997 - 2001
National Revenue Corporation 1992 - 1997
National Revenue Corporation 1987 - 1992
Skills
Management, Call Centers, Call Center, Credit, Payment Card Processing, Quality Assurance, Analysis, Outsourcing, Vendor Management, Coaching, Customer Retention, Operations Management, Process Improvement, Strategic Planning, Team Building, Team Leadership
Education
The Ohio State University 1994 — 1997
Bachelors, Psychology, English
NCO Financial Systems August 2011 - Present
NCO Financial Systems March 2006 - July 2011
NCO Financial Systems July 2002 - February 2006
NCO Financial Systems September 2000 - June 2002
Advantage Computer Company January 1999 - August 2000
Dynamic Enterprises January 1995 - December 1998
Skills
ADP Payroll, Payroll, Employee Benefits, HRIS, Management, Performance Management, Internal Controls, SAP, Recruiting, Process Improvement, SAP HR, Accounts Payable, Financial Statements, Tax, Accounts Receivable, Benefits Administration
Education
State University of New York College at Oswego 1990 — 1994
BS, Business
NCO FINANCIAL SYTEMS, INC July 2006 - June 2009
NCO Financial Systems 2006 - 2009
Merrill Lynch January 2004 - July 2006
Merrill Lynch 2004 - 2006
CITIBANK, INC August 2000 - September 2002
Skills
Accounts Receivable, Accounts Payable, Forecasting, Account Reconciliation, Process Improvement, Management
Education
Temple University 1999 — 2003
Bachelor of Arts, Accounting and Economics
Temple University - Fox School of Business and Management 1999 — 2003
BA, Accounting & Economics
DHL GLOBAL FORWARDING April 2010 - Present
NCO Financial Systems April 2009 - April 2010
SSA/Cooper September 2008 - April 2009
Maersk Line April 1998 - September 2008
Skills
Shipping, Freight, Freight Forwarding, Export, International Logistics, Management
Education
The Citadel 1996 — 2007
MBA, Business
College of Charleston 1993 — 1999
business
PerkinElmer May 2013 - Present
PerkinElmer December 2012 - May 2013
NCO Financial Systems June 2012 - October 2012
Philips Medical Capital November 2010 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Business Analysis
Education
The Maharaja Sayajirao University of Baroda
Bachelor of Commerce (B.Com.), Accounting and Finance
University of Bridgeport
Master of Business Administration (MBA), Finance
NCO Financial Systems October 1998 - Present
Geo. H. Lehleitner & Co February 1997 - September 1998
Milliken & Michael’s June 1994 - January 1997
Accenture January 1993 - May 1994
Grace Offshore Company May 1989 - December 1992
Skills
Microsoft Office, .NET, Software Development, Business Intelligence, Fixed Income, SDLC, Data Analysis, SSIS, SQL, Web Services, Analytics, Requirements Analysis, VBScript, ASP.NET, Microsoft SQL Server, Access, HTML, Business Analysis, Visual Basic, COBOL, IIS, Analysis, VB.NET, XML, ASP, Data Warehousing, Databases, Database Design, SOA, T-SQL, Visual Studio, Crystal Reports, VBA, Credit Cards, ETL, SSRS, Database Administration
Education
Tulane University 1989 — 1992
Bachelor of Science (BS), Computer Information Systems, 3.75
Social Security Administration September 2010 - Present
Fastenal August 2009 - September 2010
Horvath's Paint & Detail Supply 2009 - 2009
zamias services inc 2007 - 2009
Dietrich Metal Framing 2001 - 2007
NCO Financial Systems 1998 - 2001
Pleasant Valley Auto Sales 1997 - 1998
Mercury Finance Company 1996 - 1997
AVCO Financial Services 1995 - 1996
1st Summit Bank 1992 - 1995
Education
St. Francis University
Bachelor of Science, Organizational Leadership
ICM School of Business 1988 — 1989
Associates Degree, Business/Accounting
Delaware North Companies July 2012 - Present
Delaware North Companies February 2010 - July 2012
Delaware North Companies August 2008 - January 2010
NCO Financial Systems January 2005 - August 2008
Skills
Employee Relations, Human Resources, Recruiting, Onboarding, HR Policies
Education
State University of New York College at Buffalo
Business
U.S. Department of Veterans Affairs March 2011 - Present
NCO Financial Systems February 2008 - August 2009
West Corporation October 2007 - January 2008
Skills
Pharmaceutical Industry, Microsoft Office, Strategic Planning, Customer Service, Microsoft Excel, Healthcare, Oncology, Medical Devices, Cross-functional Team..., Lifesciences, Managed Care, Community Outreach, Nonprofits
Education
Thomas Nelson Community College
Progressive Insurance May 2013 - Present
Progressive Insurance July 2012 - May 2013
Revol Wireless December 2006 - June 2012
NCO Financial Systems November 2001 - July 2005
Skills
Subrogation, Leadership, Insurance, Analysis, Claim
Education
Tiffin University 1997 — 2000
B.A., Finance
Herrick, Feinstein LLP April 2012 - Present
Stark & Stark February 2011 - April 2012
NCO Financial Systems April 2005 - July 2010
Skills
NYS Notary Public, Microsoft Office, WordPerfect, Nuance, Adobe Professional, ACRIS, JEFIS, NYSCEF, eCourts, eTrack, Elite Webview, DTE, FileSite, PACER, CM/ECF, Westlaw, LexisNexis, Concordance
Education
State University of New York at Buffalo
Bachelor of Arts (B.A.), Legal Studies
University at Buffalo
Bachelor of Arts (B.A.), Legal Studies, General
Erie Community College
Associate of Arts and Sciences (AAS), Paralegal Studies
NCO Financial Systems March 2003 - December 2010
GE Capital January 1996 - April 2002
Education
University at Buffalo
89 Undergrad credits, Business/Law
Pacesetter Personnel Services August 2010 - Present
NCO Financial Systems September 2007 - February 2010
NORTHROP GRUMMAN SHIPYARD July 2005 - September 2007
MCI, WORLDCOM September 1999 - May 2005
Skills
Computer Hardware, Customer Service, Warehousing, Training & Development, Supervisory Skills, Material Handling, Office Administration, Office Equipment
Education
Thomas Nelson Community College 1998 — 1999
Traffic Tech September 2014 - Present
Hypertec Group March 2014 - September 2014
Hypertec July 2011 - February 2014
TRANSPORT ROBERT February 2011 - June 2011
NCO Financial Systems July 2007 - May 2009
FERTINORTE LTDA June 2003 - June 2007
Education
Cégep André-Laurendeau 2010 — 2011
AEC Logistics and freight transport, Logistics, Materials, and Supply Chain Management
Université de Montréal 2009 — 2009
LANGUAGE
Universidad del Norte 2005 — 2005
Certificate in Marketing, Marketing
Universidad Autónoma del Caribe 1998 — 2003
Bachelor of Industrial Engineering, INGINEERING, INDUSTRIAL ENGINEER
Cardon Outreach September 2012 - Present
Cardon Healthcare Network, Inc. October 2009 - February 2013
NCO Financial Systems December 2007 - October 2009
Skills
Team Leadership, Revenue Cycle, Process Improvement, Project Management, Customer Service, Medicare, Healthcare, HIPAA, Team Building, Leadership, Training, Microsoft Excel, Microsoft Word, Hospitals
Education
State University of New York at Albany
Bachelor of Science, Criminal Justice
IBM Solutions Delivery November 2013 - Present
IBM Solutions Delivery October 2012 - November 2013
NCO Financial Systems February 2012 - October 2012
CAI-STA August 2011 - January 2012
Accenture Inc March 2008 - August 2011
Skills
Testing, Quality Assurance, Program Management, DB2, Troubleshooting, Integration, Analysis, SQL
Education
Technological University of the Philippines 2003 — 2008
BS ECE
Technological University of the Philippines 2003 — 2008
Bachelor of Science, Electronics and Communications Engineering
NCO Financial Systems May 2011 - June 2011
Comcast Cable 2007 - 2009
Skills
Microsoft Office, General Office Duties, Office Equipment
Education
Penn Foster College 2009 — 2010
Medical Office Assistant, Medical Office Assistant
Trident Technical College 2004 — 2005
RMA Recovery, Inc. October 2014 - Present
ARM WNY LLC September 2013 - October 2014
NCO Financial Systems September 2006 - December 2012
iQor September 2005 - September 2006
RSI Enterprises September 1997 - September 2005
NCO Financial Systems November 1990 - September 1997
Skills
Operations Management, Strategic Planning, Collections, Team Leadership, Team Management, Student Loans, Medical Billing, Banking, P&L Responsibility, FDCPA, Customer Experience, Motivation, Development Of Employees, Process Optimization, Team Building, Budgets, Call Centers, Skip Tracing, Credit Cards, P&L Management, Outsourcing, Accounts Receivable, Vendor Management, Credit, Management, Process Improvement, BPO, Customer Service, Loss Mitigation, Workforce Management, Risk Management, Call Center Development, Debt Management, Customer Satisfaction, Customer Retention, Performance Management, Forecasting, Debt Settlement, Leadership, Financial Services, Relationship Management, Training, Hiring, Loans, Business Process..., Credit Analysis, Mortgage Servicing, Payments, Finance, Executive Management
Education
State University of New York College at Buffalo
Bachelor of Science (BS), Business Administration and Management, General
Huntington Learning Center April 2011 - Present
Brierwood Preschool July 2011 - November 2011
NCO Financial Systems January 2011 - August 2011
Skills
- Excellent Customer..., - Career Development, - Analytical Skills, - Communication Skills, -Vast Knowledge of Job..., - Student Assessment, -Curriculum Development, - Public Speaking, - Fluent in French, - Organizational Skills, - Microsoft Office...
Education
State University of New York College at Fredonia 2008 — 2010
Master of Arts (M.A.), English Language and Literature, General
State University of New York College at Fredonia 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
NCO Financial Systems June 2015 - Present
Three Pillars Catering May 2012 - Present
Albany Medical Center July 2012 - January 2013
Heldeberg Workshop July 2010 - August 2011
Skills
PowerPoint, Microsoft Office, Time Management, Social Media, Microsoft Excel, Customer Service, Access, Team Leadership, Microsoft Word, Teamwork, Public Speaking, Leadership
Education
SUNY at Buffalo 2010 — 2014
Accounting
Livingston International November 2012 - April 2013
NCO Financial Systems November 1996 - July 2011
Skills
Data Entry, Administrative...
Education
SUNY at Buffalo 1984 — 1986
Political Science, Political Science and Government
Depew High School Class of 1982 1979 — 1982
Cognosante October 2014 - Present
Cognizant Technology Solutions October 2014 - Present
Unemployed - seeking work June 2008 - January 2015
Mcguigan law June 2008 - May 2014
R Q PROMOTIONS 2003 - 2013
NCO Financial Systems February 2001 - May 2008
ITT FINANCIAL April 1988 - February 2001
Skills
Training, Employee Training, Business Development, Organizational..., Company Presentations, Business Planning, Personal Development, Marketing Strategy, Marketing Communications, Business Networking, NEGIOTATIONS, Brand Management, Brochures, Sales, Customer Service, Credit, Banking, Loans, Debt Management, Skip Tracing, Negotiation, Credit Cards, Call Centers, Executive Management, Credit Risk, Risk Management, Customer Retention, Financial Services, Relationship Management, Payments, Portfolio Management, Mortgage Lending, Finance, Process Improvement, Leadership, Accounts Receivable, Insurance, Forecasting, Vendor Management, Team Building, Analysis, Management, Customer Satisfaction, Operations Management, Financial Analysis, Outsourcing, Strategy, BPO, Analytics, Team Leadership
Education
PENNSYLVANIA PARALEGAL COLLEGE 2006 — 2010
Bachelor's degree, BANKRUPTCPY, ESTATE PLANNING, REALSTATE LAW, 3.5
Temple University - Fox School of Business and Management 1988 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Temple University - Fox School of Business and Management 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Temple University - Fox School of Business and Management 1988 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Temple University - Fox School of Business and Management 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Temple University - Fox School of Business and Management 1984 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
OVERBROOK HIGH SCHOOL
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
H&R Block February 2015 - Present
Wells Fargo Bank January 2014 - January 2015
Tena Companies May 2012 - January 2013
Wells Fargo Bank March 2011 - April 2012
NCO Financial Systems January 2010 - December 2011
National City Bank March 2007 - December 2008
Empire Mortgage, Inc March 2006 - March 2007
Wells Fargo Home Mortgage March 2003 - June 2006
Skills
Leadership, Organizational..., Motivated self-starter, Hospitality, Multitasking Skills, Banking, Finance,..., Supervisory Skills, Sales Management, Marketing, Loans, Mortgage Lending, Banking, Finance
Education
The Ohio State University 1982 — 1987
Bachelor's Degree Business Marketing, Business Classes including Accounting, Finance, Statistics, Economics, Calculus, Marketing, Communic, B
Andersen Randall & Richards June 2005 - Present
NCO Financial Systems June 1991 - June 2005
Skills
Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Microsoft Office, Sales Management, Account Management, Operations Management
Education
State University of New York College at Fredonia 1979 — 1981
Business Administration and Management, General, Marketing
Alfred Tech 1978 — 1979
Associate's degree, Business Administration and Management, General
Robert wooler company July 2012 - Present
Giant Food January 2008 - Present
NCO Financial Systems March 2009 - January 2012
Wachovia bank August 1979 - August 2007
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Customer Satisfaction, PowerPoint
Education
Temple University
Bachelor of Business Administration (B.B.A.), Accounting
Express Facility Service and Maintenance 2013 - Present
John Morrell Food Group April 2012 - December 2013
NCO Financial Systems April 1999 - March 2012
Skills
Honest Dependable Team...
Education
Tulane University 1999 — 2003
Bachelor's degree, Social Sciences
T-Mobile May 2013 - Present
NCO Financial Systems June 2012 - April 2013
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) January 2011 - June 2012
Knowledge Universe September 2009 - June 2010
versatile design center August 2008 - August 2009
Michaels Arts and Crafts February 2007 - August 2008
Education
Make-up Designory 2010 — 2011
Thomas Nelson Community College 2009 — 2010