PRC Company
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PRC Employees
Fluor Federal Solutions January 2010 - September 2015
Fluor Federal Solutions/Del-Jen, Inc. January 2010 - September 2010
PRC August 2005 - January 2010
Aarons Sales and Lease June 1997 - July 2003
Wal-Mart June 1993 - January 1997
Skills
Safety, Human Resources, Student Affairs, Construction Safety, Construction, Facility Assessment, Maintenance, Computer Proficiency, Accounting, Training Delivery, Development & delivery..., Procedure Development, Inspection, Leadership, Contract Management, Maintenance & Repair, Occupational Health, Team Leadership, Military, Recruiting, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle HR, Kronos Timekeeping, PowerPoint, Microsoft Publisher, Outlook, Management, Sales Management, Account Management, Data Entry, Communication, Policy Writing, Computer Hardware, Automotive, Transportation..., Real Estate, Residential Mortgages, Social Services, Youth At Risk, Risk Assessment, Supervisory Skills, Environmental Awareness, Emergency Management, Policy, Employee Training, Workplace Safety, Customer Service, New Hire Orientations
Education
Columbia Southern University 2012 — 2015
BA Environmental Management, Environmental Management
University of Phoenix 2010 — 2012
AA, IT/Management, 3.0
Webster Business College 1991 — 1992
Diploma, Accounting & Data Processing
Media Producer 2014 - Present
PRC 2014 - 2015
PRC 2014 - 2015
PRC 2014 - 2015
PRC 2014 - 2015
Craig Municipal Airport July 2011 - August 2013
John Casablancas Modeling and Career Centers 2008 - 2009
Skills
Videography, Film, Digital Photography, Video Production, Video Editing, Final Cut Pro, Sound Editing, Acting, Writing, Speech, Comedy, Mountain Biking, Screenwriting, Camera Operating, Facebook, Photography, Public Speaking
Education
University of North Florida 2010 — 2014
Bachelor's degree, Digital Communication and media
University of North Florida
Globe Loan Company May 2015 - Present
Mutual of Omaha February 2013 - February 2014
PRC May 2006 - October 2006
Skills
Volunteer Management, Event Planning, Creative Writing, Nonprofits, PowerPoint, Research, Grant Writing, Fundraising, Community Outreach, Public Speaking, Qualitative Research, Customer Service, Social Media, Program Evaluation, Leadership, Microsoft Office, Microsoft Excel
Education
University of Iowa 2011 — 2012
Bachelor's degree, Women's Studies
EPA September 2008 - Present
U.S. EPA November 1998 - September 2008
Habitat for Humanity 1997 - 1998
EcoStewards Alliance 1995 - 1998
International Institute for Energy Conservation 1996 - 1997
PRC 1985 - 1996
Skills
Leadership, Consulting, Program Management, Government, Policy, Analysis, Data Warehousing, Strategic Enterprise..., Data Analysis, Data Quality, Coaching, GIS, Performance Metrics, Change Management, Performance Management, Employee Management, Product Innovation, Contract Negotiation, Public Policy, Business Process..., Governance, Management Consulting, Sustainability, Project Management, Project Planning, Environmental Policy, Organizational..., Strategy, Policy Analysis, Process Improvement, Environmental Awareness, Government Contracting, Federal Government, Strategic Planning, Energy Policy, Climate Change, PMP, Workshop Facilitation, ArcGIS
Education
University of Maryland College Park 1993 — 1995
MPP, Environmental Policymaking
University of Maryland College Park 1992 — 1994
MBA, Strategic Management
University of Virginia 1980 — 1985
BSME, Mechanical Engineering
EMDC
TMone November 2011 - Present
TMone September 2009 - November 2011
PRC May 2001 - September 2009
Skills
Outsourcing, Leadership, Sales Management, Account Management, Customer Service, Training, Customer Experience, Call Centers, Workforce Management, Management, Customer Satisfaction, Call Center, CRM, Telemarketing, Customer Retention, BPO, Contact Centers, Inbound Marketing, Operations Management, Team Leadership, Team Building, Process Improvement
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2003
Bachelor, Marketing
University of Iowa - Henry B. Tippie College of Business 1999 — 2003
Bachelor's Degree, Business Administration and Management, General
4D GeoViz, LLC October 2012 - Present
PRC August 2010 - September 2012
Fluor December 2007 - August 2010
Pacific Northwest National Laboratory March 1987 - December 2007
U.S. Geological Survey (USGS) September 1985 - February 1987
Nance Petroleum Corporation (SM Energy) June 1980 - August 1980
Skills
Geology, Oil/Gas, 3D visualization, 3D Modeling, Reservoir Simulation, Reservoir Management, Reserves, Multiphase Flow, Geophysics, Geophysical Data..., 4D, Structural Geology, Project Management, Program Management, Team Leadership, Automation, Business Development, Quality Assurance, Spanish, Russian, Environmental Awareness, Soil, Data Analysis, GIS, Logging, Analysis, Drilling, Energy, Seismology, Mineral Exploration, Modeling
Education
University of Idaho 1993 — 1995
Ph.D., Geology, Geostatistics and Multiphase Flow
University of Wyoming 1981 — 1983
Bachelor of Science (B.S.), Geological and Earth Sciences/Geosciences
Billings Senior High School
GL Homes June 2014 - Present
Miami HEAT March 2014 - June 2014
Sunrise Sports & Entertainment/Florida Panthers Hockey Club March 2012 - March 2014
LAN Infotech September 2010 - March 2012
Sunrise Sports & Entertainment/Florida Panthers Hockey Club July 2007 - September 2010
PRC May 2005 - May 2007
Skills
Citrix, Servers, Firewalls, Disaster Recovery, Active Directory, Virtualization, Routers, Windows Server, Cloud Computing, Management, VMware, Data Center, Network Security, DNS, Switches, Help Desk Support, Security, Microsoft Exchange, Hyper-V, Cisco Technologies, VMware ESX, Networking, Microsoft Certified..., DHCP, Network Administration
Education
University of Pittsburgh
Western Governors University
Bachelor of Science, Business – Information Technology Management, Information Technology
Adtech Global February 2014 - Present
Xerox August 2009 - February 2014
TeleTech October 2007 - February 2009
Rohrich Toyota October 2004 - October 2007
PRC 2002 - 2004
AT&T January 2000 - April 2002
AT&T July 1999 - January 2000
AT&T August 1996 - January 2000
AT&T June 1989 - August 1996
Skills
Call Centers, Process Improvement, Outsourcing, Customer Experience, Management, Telecommunications, Leadership, Speech Analytics, Training, Team Leadership, Customer Service, Customer Satisfaction, Vendor Management, BPO, Contact Centers, Customer Retention, Call Center, Workforce Management, Service Delivery, Budgets, Recruiting, Human Resources, Strategic Planning, Business Process..., CRM, Sales Operations, E-commerce, Sales, Microsoft Office, Change Management, Operations Management, Competitive Analysis, Sales Management, Data Analysis, Cross-functional Team..., Windows 7, Impact 360, Call Center Analytics
Education
University of Pittsburgh 1989 — 1995
Bachelor of Arts, Communications
Bishop Canevin Catholic High School 1981 — 1985
General, General
Hartford Investment Management Company April 2006 - Present
Financial Partners, Inc. 2004 - 2006
CIGNA Healthcare 2004 - 2005
UnitedHealthcare January 2002 - May 2004
.Net SIG Board of Advisors January 2002 - March 2003
Northeast Utilities April 2000 - January 2002
Microsoft 2000 - 2001
Microsoft Consulting Services 1999 - 2000
PRC 1996 - 1997
ACT Software Consulting 1994 - 1996
Skills
Leadership, Team Building, Coaching, Communication, Product Development, Technical Leadership, Hiring, Program Management, Process Improvement, Client Interfacing, Client Relationship..., Software Project..., Recruiting, Solution Architecture, SDLC, Application Architecture, Agile Methodologies, Object Oriented Design, Software Engineering, Software Design, Web Applications, Architecture, IIS, Design Patterns, Financial Software..., Healthcare Information..., Software Development, .NET, Database Design, Data Modeling, ASP.Net, XSLT, Web Services, Microsoft SQL Server, Visual C#, C#
Education
University of Connecticut 1980 — 1985
BS, Industrial Psychology
National Realty LLC July 2009 - Present
PropertyMinder August 2006 - Present
SunGard Availability Services March 2002 - July 2003
Financial Technologies January 1995 - October 2001
PRC May 1992 - January 1995
Lockheed Martin Information Technology December 1982 - May 1992
Education
University of Baltimore School of Law 1973 — 1977
J.D., Law
University of Maryland College Park 1964 — 1969
Technical & Management Resources (TMR) June 2010 - Present
TMR, Inc. 2010 - 2014
TMR, Inc. 2010 - 2014
Self employed 2008 - July 2010
Independent Business Consultant May 2008 - June 2010
Bowhead Technical & Professional Services February 2004 - May 2008
SAIC May 2001 - February 2004
BITCO January 2000 - February 2001
PRC 1997 - 2000
Skills
Program Management, Business Development, Organizational..., New Business Development, Security Clearance, Strategy, Cloud Computing, Strategic Planning, Proposal Writing, Information Assurance, Business Process..., DoD, Government, Professional Services, Security, Process Improvement, RFP, Government Contracting, Federal Government, Enterprise Software, Team Leadership, Leadership, Military, Management, Consulting, Enterprise Architecture, Project Management, Executive Management, Information Technology, Business Strategy, Defense, PMP, Integration, Computer Security, Requirements Analysis, Information Security, Governance, CISSP, SaaS, Vulnerability Assessment
Education
University of Maryland University College 1993 — 1995
Masters, Executive Masters in Administration
Office Depot February 2013 - Present
Office Depot March 2008 - February 2013
Motorola Mobility October 2006 - March 2008
Motorola Mobile Devices September 2004 - October 2006
Motorola August 2002 - September 2004
PRC September 1999 - August 2002
Precision Response Corporation July 1997 - September 1999
Skills
CRM, Cross-functional Team..., ERP, Strategy, IT Management, Management, Leadership, Project Management, Analysis, SOA, Budgets, Oracle E-Business Suite
Education
State University of New York at Albany 1987 — 1993
Bachelor of Science (B.S.), Mathematics
Massapequa High School 1984 — 1987
Gannett Media Technologies International March 2003 - Present
InfiNet October 1995 - March 2003
PRC November 1994 - September 1995
Digital Equipment Corporation May 1989 - October 1994
Skills
Web Hosting, Technology Management, Application Lifecycle..., Infrastructure..., Cloud Computing, Virtualization, Solution Architecture, Technical Leadership, IT Strategy
Education
University of Maryland Baltimore County
B.S., Computer Science
Carnegie Library of Pittsburgh July 2015 - Present
RK Property Investments & Ledo Marina, LLC April 2013 - June 2015
Best Buddies International June 2010 - February 2013
Muscular Dystrophy Association December 2008 - July 2010
FedEx August 2007 - December 2008
Wachovia Securities February 2007 - August 2007
PRC 2004 - 2007
Skills
Event Planning, Special Events, Fundraising, Volunteer Management, Program Development, Public Speaking, Community Outreach, Grant Writing, Project Management, Nonprofits, Management, Event Management, Strategic Planning, Leadership
Education
University of Pittsburgh 2003 — 2007
BA
FCi Federal September 2010 - Present
Dick Braun Consulting March 2010 - October 2010
Perot Systems January 2005 - March 2010
PRC 1986 - 2000
Skills
Program Management, Business Analysis, Integration, Process Improvement, Business Process..., Government Contracting, PMP, Project Management, Systems Engineering, Proposal Writing, Organizational..., Security, DoD, Security Clearance, SDLC, Analysis, Cross-functional Team..., Federal Government, Business Development, Change Management, Leadership, Management Consulting, Strategic Planning, Risk Management, Enterprise Architecture, Management, Strategy, Requirements Analysis, Team Leadership
Education
University of Michigan - Stephen M. Ross School of Business 1967 — 1968
MBA, Finance
Virginia Polytechnic Institute and State University 1962 — 1966
Bachelor of Science, Industrial Engineering
LaQuinta June 2011 - Present
MedPro Billing August 2009 - September 2009
Precision Response Corporation (PRC) April 2005 - September 2009
PRC 2005 - 2006
Boca Raton Marriott January 1995 - April 2005
Skills
HIPAA, Call Center, Medical Billing, Data Entry, Medical Terminology, Medical Coding, Medicare, 10 Key, Kronos, Customer Satisfaction, Customer Service, Epic Systems, Healthcare Management, Process Improvement, Clerical Skills, Software Documentation, EHR, Fax, Healthcare, EMR, Outlook
Education
University of Phoenix 2012 — 2014
Bachelor of Science, Health Administration
Everest University 2007 — 2009
Associate Degree, Medical
Deerfield Beach High School 1989 — 1993
High School Diploma, High School/Secondary Diploma Programs
University of North Florida March 2007 - May 2009
Wachovia 2005 - 2006
Washington Mutual February 2002 - October 2004
Various temp services January 1999 - September 2000
PRC 1997 - 1999
Barnett Bank, NationsBank, Bank of America July 1996 - November 1998
Bank of America 1996 - 1998
Skills
Credit, Management, Public Relations, Nonprofits, Loans, PowerPoint, Risk Management, Research, Microsoft Word, Banking, Strategic Planning, Finance, Microsoft Office, Program Management, Business Analysis, Training, Analysis, Coaching, Financial Analysis, Higher Education, Mortgage Lending, Customer Service, Event Planning, Public Speaking, Sales, Microsoft Excel, Project Management, Strategy, Process Improvement, Portfolio Management, Leadership
Education
University of North Florida - College of Business Administration 2004 — 2008
BBA, International Business
University of North Florida - College of Business Administration 2004 — 2008
BBA, Economics
University of Yaounde 1988 — 1993
DEUG, Economics
SIGNAL Magazine 2008 - Present
AFCEA March 1986 - Present
PRC August 1985 - June 1986
AOPA March 1981 - May 1983
Skills
Editing, Publishing, Journalism, Magazines, New Media, Social Media, Publications, Advertising, Proposal Writing, Marketing, Editorial, Strategy, Government, Strategic Communications, Copy Editing, Content Management, Blogging, Media Relations, Public Relations, Copywriting, Corporate Communications, Digital Media
Education
University of Maryland College Park 1977 — 1980
BS, Journalism
Queen Annes County High School 1974 — 1977
Entrust Datacard January 2011 - Present
NCR Government Systems, LLC April 2009 - January 2011
e-berman.com September 2008 - April 2009
Crossflo Systems January 2007 - August 2008
Bull Services January 2002 - October 2006
Merant March 2000 - August 2001
GTSI March 1999 - March 2000
NCR / Teradata November 1994 - March 1999
PRC March 1992 - November 1994
AT&T Government Systems 1985 - March 1992
Skills
Talent Acquisition, Business Development, Leadership, Government, Sales Management, P&L Management, Solution Selling, Healthcare, Public Sector, CRM, Strategy, Business Intelligence, Data Warehousing, Health Information..., Start-ups, New Business Development, Integration, Sales, Management, Strategic Planning, Strategic Partnerships, Channel Partners, SaaS, Selling, Enterprise Software, Management Consulting, Process Improvement, Leadership Development, Team Building, Sales Operations, Program Management, Change Management, Product Management, Marketing, Training, Channel, Competitive Analysis, Account Management, Coaching, SDLC, Marketing Communications, Direct Sales, Security, Team Leadership, Negotiation, Project Management, Executive Management, Contract Negotiation, Professional Services, Cross-functional Team...
Education
University of Maryland College Park
MBA
University of Maryland College Park
BA
SAIC December 1993 - Present
Artist Unlimited 1998 - 2013
PRC June 1988 - December 1993
Skills
Leadership, Team Building, Integration, Process Improvement, Cross-functional Team..., Testing, Systems Engineering, Quality Assurance, Business Development, Workshop Facilitation, Software Engineering, Team Leadership, SDLC, Program Management, Proposal Writing, Requirements Analysis, Project Management, Analysis, Technical Writing, Requirements Management, Aerospace, Configuration Management, Training, Software Development, Engineering Management, Management, Software Documentation, System Design, System Architecture, CMMI, Networking, Engineering, Security, MS Project, Troubleshooting, Project Planning, Software Design, Systems Design
Education
Landmark Education 1995 — 2013
Curriculum for Living, Leadership, Communication, Creativiy and Self Expression, Leadership, Communication, Integrity, Forum in Action and Creativity
University of Houston-Clear Lake 1985 — 1993
BS in Computer Science and MS in Software Engineering, Computer Science and Software Engineering
San Jacinto Jr. College 1982 — 1985
AA in Music, Music and Computer Science
Lindenhurst Jr. High 1977 — 1979
Confidential 2012 - Present
MISource 2012 - 2012
SunGard Availability Services 1999 - 2012
PRC 2000 - 2007
Skills
Checkpoint, VPN, Network Security, Switches, Firewalls, Cisco Technologies, CCNP, Disaster Recovery, Network Engineering, Data Center
Education
University of Miami 1997 — 2000
CloudMills August 2012 - Present
TriNet June 2011 - July 2012
Advantec April 2009 - April 2011
Cogentes Inc. April 2007 - March 2009
Ceridian October 2002 - April 2007
MBH Solutions April 2001 - September 2002
Concur Technologies August 1999 - April 2001
Seeker Software 1997 - 1999
Resumix 1996 - 1997
PRC 1986 - 1996
Skills
SaaS, Integration, Data Management, Human Resources, Employee Benefits, Automation, Internationalization, Vendor Management, Enterprise Architecture, Cloud Computing, Process Improvement, IT Strategy, Program Management, Business Analysis, Change Management, Strategic Planning, Enterprise Software, Outsourcing, Requirements Analysis, Executive Management, Architecture, Business Process..., IT Management, Agile Methodologies, Project Management, Professional Services, SDLC, Strategic Partnerships, Analysis, Business Development, Software Development, Security, Disaster Recovery, Strategy, Governance, Start-ups, Consulting, Business Strategy, Organizational..., Product Management, CRM, Mergers & Acquisitions, Leadership, Management, Pre-sales, Business Process
Education
University of Nebraska at Omaha
B.G.S.
University of Toledo May 2013 - Present
Critternut Computing Services January 2002 - December 2013
NewCity March 2003 - May 2013
Kenan Systems 1997 - 2002
Tascom 1990 - 1996
PRC 1984 - 1989
General Electric 1982 - 1984
Skills
Program Management, Web Project Management, Software Project..., Requirements Analysis, Website Development, Solution Architecture, Databases, Billing Systems, Unix, Integration, Leadership, Web Development, Software Development, Strategy, Project Management, Software Engineering, Management, Data Analysis, Team Building, WordPress, Cross-functional Team..., Social Media
Education
University of Toledo 2013 — 2016
Doctor of Philosophy (PhD), Public Health Education and Promotion, GPA: Currently 4.0/4.0
University of Maryland - Robert H. Smith School of Business 1995 — 1998
MBA, Finance, Information Systems, GPA: 3.9/4.0
Virginia Polytechnic Institute and State University 1986 — 1989
MS SysE, Computer Engineering, GPA: 3.7/4.0
Virginia Polytechnic Institute and State University 1977 — 1982
BSEE, Computer Engineering
Best Western Kirkwood Inn June 2011 - Present
Management Decisions November 2007 - November 2008
NetEffects August 2006 - August 2007
Bradford & Galt October 2005 - December 2005
Stockell Consulting September 2004 - August 2005
CitiMorgage November 1998 - March 2004
Solution Consultants January 1997 - November 1998
PRC July 1992 - December 1996
CSC August 1989 - July 1992
Forrest Ford Consultants February 1989 - May 1989
Skills
Oracle SQL, Linux, Unix, Unix Shell Scripting, Solaris, Oracle, SQL, HP-UX, PL/SQL, WebSphere MQ, Perl, Teradata, Tomcat, Databases, Toad, Java, Eclipse, Ant, Crystal Reports, SQL*Plus, Operating Systems, ClearQuest, FTP, C++
Education
University of Missouri-Rolla 1980 — 1983
BS, Electrial Engineering
Milner Distribution Alliance (MDA) December 2013 - September 2014
Alorica October 2009 - December 2013
PRC 2007 - 2009
Wells Fargo November 2005 - November 2007
Hewlett-Packard 2004 - 2005
Reese Teleservices June 2002 - June 2004
MCI January 1992 - June 2002
Skills
Customer Relations, Call Center, Customer Satisfaction, Sales Management, Operations Management, Account Management, Team Building, Customer Service, Strategic Planning, Sales Support, P&L Management, Sales Operations, Customer Experience, Team Leadership, Coaching, Vendor Relations, Problem Solving, Client Services, Management, Call Centers, Call Center Development, Customer Retention, Leadership Development, CRM, New Business Development, Sales, Business Development, Performance Management, Outsourcing, Leadership, Training, Vendor Management, Avaya, Time Management, Process Improvement, Contact Centers, Telecommunications, Security
Education
University of Northern Colorado 1992 — 1994
Bike Walk Alameda 1999 - Present
tiburon September 1998 - March 1999
PRC June 1987 - 1995
PRC Public Sector 1987 - 1995
Skills
Project Management, Public Speaking, Strategic Planning, Proposal Writing, Public Safety, Program Management, Event Planning
Education
University of California, Berkeley 1983 — 1987
SAIC February 1992 - Present
PRC October 1991 - February 1992
MACA April 1989 - October 1991
PRC December 1986 - April 1989
Education
University of Alaska Fairbanks 1982 — 1986
BS, Computer Science
University of Puget Sound 1981 — 1982
Computer Science
Alorica July 2010 - Present
PRC January 2006 - July 2010
COPC January 2004 - January 2006
Crone January 2001 - January 2004
Convergys January 1995 - January 2000
Skills
Training, Quality Assurance, Six Sigma, Quality Management, Performance Improvement, Analytics, Workforce Management, Call Centers, BPO, Contact Centers, Call Center Development, Customer Experience, Vendor Management, Outsourcing, Process Improvement, Performance Management, Customer Satisfaction, Inbound Marketing, Operations Management, CRM
Education
University of Central Florida 1995 — 1997
Valencia College 1992 — 1994
Baptist Health South Florida located in Miami, Florida October 2013 - November 2014
Beckman Coulter February 2013 - May 2013
gMed June 2012 - February 2013
Community Health System (CHS) Franklin, TN March 2012 - June 2012
Pediatrix Medical Group October 2009 - November 2011
Pediatrix Medical Group March 2008 - October 2009
PRC June 2004 - February 2008
PRC September 2006 - March 2007
Skills
Software Documentation, Troubleshooting, Testing, Oracle, Technical Support, Networking, ERP, Citrix, HL7, EMR, Help Desk Support, Business Analysis, Software Quality..., Agile Methodologies, TSP, Requirements Analysis, Use Case Analysis, Use Case Diagrams, Visio, SQL, Functional Requirements, Requirements Gathering, SDLC, Clinical Data, Software Project..., Training, HIPAA, Process Improvement, Servers, Systems Analysis, Meditech, IIS, Project Management, Healthcare, EHR, ASP, Epic Systems, Active Directory, C#, Clinical Research, SharePoint, Analysis, Test Planning, Microsoft SQL Server, Test Cases, Healthcare Information..., User Acceptance Testing, CPOE, Business Process, Ambulatory
Education
University of Phoenix 2012 — 2016
BS IT, Business Systems Analysis
University of Phoenix 2008 — 2010
AA, Information Technology/Networking
Barrios Technology, LTD October 2014 - Present
Barrios Technology, LTD January 2014 - September 2014
Barrios Technology, LTD February 2013 - January 2014
Barrios Technology, LTD October 1996 - February 2013
Tri-Cor Industries July 1995 - October 1996
PRC May 1988 - July 1995
Skills
Software Project..., Project Planning, Technical Writing, Proposal Writing, Database Design, Oracle SQL, Oracle Reports, Oracle Developer 2000, MS Project, Microsoft Office 2007, Budget Development, Risk Management, Project Management, Requirements Management, Testing, Software Documentation, Systems Engineering, Aerospace, Requirements Analysis, Software Development, Integration, Configuration Management, Visio, System Design, PMP, System Architecture, Space Systems, Program Management, Earned Value Management, SharePoint, Systems Analysis, Software Engineering, System Requirements, Microsoft Project
Education
University of Houston 1981 — 1988
Bachelor of Science (BS), Computer Science
Gulf Meadows Baptist Jr. High
Apple July 2015 - Present
AT&T September 2014 - April 2015
CenturyLink January 2013 - April 2014
Everest Institute July 2009 - May 2010
Everest Institute October 2007 - July 2009
PRC July 2006 - October 2007
Direct Impact/Burnett Staffing October 2006 - January 2007
Precision Tune Auto Care April 2006 - October 2006
Skills
Talent Acquisition, Customer Service, Interviews, Access, Admissions, Sales, Testing, Enrollment Management, Employee Benefits
Education
University of Phoenix 2013 — 2015
Associate's Degree, Criminal Justice/Law Enforcement Administration
University Of Texas
High School
C3/CustomerContactChannels, Inc. August 2010 - Present
The Continental Group 2009 - 2010
PRC August 1996 - August 2009
Skills
Payroll, Benefits Administration, HRIS, ADP Payroll, Employee Relations, Employee Benefits, Performance Management, Vendor Management, Onboarding, Training, Customer Service, Hiring, Human Resources, Leadership, Recruiting, Outsourcing, PeopleSoft, BPO, Deferred Compensation, Employee Training, Talent Acquisition, Applicant Tracking..., Coaching, Employee Engagement, Kronos, HR Policies, New Hire Orientations, Talent Management, Succession Planning, Leadership Development, Workforce Planning, global HCM, ERP Implementations, Workday
Education
University of Phoenix
Bachelor of Business Administration (BBA), Global Management
Keller Williams Realty Marco Island, Fl June 2007 - Present
Horace Mann Middle School August 2002 - May 2007
PRC January 1999 - April 2004
Skills
Operations Management, Management, Customer Service, Contract Negotiation, Facilities Management, Budgets, Team Building, Contract Management, Process Improvement, Purchasing, Inventory Management, Logistics, Human Resources
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
City College Miami 2002 — 2004
Bachelor of Science (BS), Business Administration, Management and Operations
MITRE February 2010 - Present
Noblis 1997 - January 2010
IITRI 1993 - 1997
Viar & Company 1982 - 1993
PRC 1980 - 1982
Department of the Interior June 1979 - August 1979
United States Department of Defense June 1978 - August 1978
Skills
Project Management, Requirements Analysis, Program Management, Analysis, Strategy, Proposal Writing, Management, Project Planning, Strategic Planning, DoD, Telecommunications, Databases, Contract Management, Budgets, PMP, Procurement, Integration
Education
University of Maryland University College 1990 — 1994
MS, Management of Information Systems
Virginia Polytechnic Institute and State University 1976 — 1980
BS, Computer Science
Arnett Web Solutions 2010 - Present
.. July 2005 - Present
PRC 1984 - 1993
Skills
HTML, CSS, MySQL, SQL, JavaScript, HTML5, Web Development, HTML 5
Education
University of Nebraska at Kearney 1981 — 1984
Bachelor's degree, Computer Science
Millard High School 1975 — 1978
Integra ServiceConnect® September 2015 - Present
Contact Center Consulting August 2013 - September 2015
Apria Healthcare March 2014 - May 2015
BVS Performance Systems October 2012 - October 2013
TRG - The Resource Group February 2010 - September 2012
PRC June 2005 - November 2009
PRC, LLC October 1995 - June 2005
APAC Customer Services 1991 - October 1995
Reese Teleservices 1990 - 1991
Skills
Call Centers, Call Center, Training, BPO, Process Improvement, Sales Management, Leadership, Management, Executive Management, Training Delivery, Business Development, Salesforce.com, Sales, Insurance, Quality Management, Cross-functional Team..., Account Management, Team Management, Customer Experience, Outsourcing, Team Building, Financial Services, Customer Acquisition, Contact Centers, E-Learning, Operations Management, Workforce Management, Vendor Management, Customer Satisfaction, Change Management, Sales Process, Relationship Management, Quality Assurance, Customer Retention, Business Process..., CRM, Team Leadership, Selling, Lead Generation, P&L Management, Sales Operations, Telemarketing, Call Center Development, Performance Management, Strategic Partnerships, SaaS, Operational Excellence, Customer Insight, Consultative Sales..., New Business Development
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2001
MBA, Business
University of Iowa 1993 — 1997
B.A. Arts, Economics
University of Arizona 1987 — 1989
Fulton High 1983 — 1987
C3/ Customer Contact Channels, Inc. October 2010 - Present
Get Squared Away 2001 - December 2011
RazorGator December 2009 - November 2010
PRC 2004 - January 2010
Ritz Carlton Hotel Company 2003 - 2004
National Home Connections 1998 - 2001
Skills
Call Center, Account Management, Social Media, Process Improvement, Customer Relations, Travel Management, Turn Around Management, Team Building, Project Management, Vendor Management, Operations Management, Customer Service, Facebook, Lean Manufacturing, CRM, Training, Performance Management, BPO, Management, Talent Acquisition, Employee Relations, Team Leadership, Leadership, Human Resources, Recruiting, Call Centers, Business Development, B2B, Customer Retention, Outsourcing, Telecommunications, Customer Satisfaction, New Business Development, Inbound Marketing, Quality Assurance, Contact Centers, Sales, Enterprise Software, Start-ups, Lead Generation, Strategic Planning, Budgets, Negotiation, Team Management, Cold Calling, Coaching, Customer Experience, Workforce Management, Outlook, Time Management
Education
University of Florida
University of Phoenix
BS/BM, Business Management with Marketing Focus
Kopin Corporation April 2012 - Present
Kopin Corporation August 2006 - March 2012
SKD - JV of Kodak and Sanyo for Mfg of OLED Displays 2003 - July 2006
Kodak 1996 - 2001
Eastman Kodak Company 1996 - 2001
Technicolor 1993 - 1996
DMI 1986 - 1993
PRC 1979 - 1984
Skills
Operations Management, Marketing, Sales, International Business..., Lean Manufacturing, Manufacturing, Six Sigma, Product Development, Continuous Improvement, SPC, Design of Experiments, Semiconductors, Supply Chain Management, Process Improvement, Global Business..., Sales Management, Lean Startup, Cross-functional Team..., Sensors, Electronics, Program Management, Business Development, R&D, Strategy, Engineering Management, Start-ups, Project Management, Contract Negotiation, Commercialization, Product Marketing, Engineering, ISO, Materials, Product Management, Purchasing, Optics, Supply Chain, Semiconductor Industry, Operational Excellence, Design for Manufacturing, IC, Injection Molding, Thin Films, Manufacturing..., Manufacturing Operations, TQM, DMAIC, Process Simulation, Manufacturing..., Leadership
Education
Cornell University 2004 — 2004
Seminar, Finance
University of Alabama in Huntsville 1988 — 1992
BSBA, Management
USPTO January 2011 - Present
Evolver February 2010 - January 2011
McNeil Technologies October 2006 - December 2010
CareFusion October 2004 - October 2006
Software AG June 2000 - March 2003
PRC May 1992 - May 2000
CTB/McGraw-Hill July 1990 - December 1991
Cincinnati Bell March 1989 - June 1990
recom technologies January 1988 - February 1989
Skills
Active Directory, Operating Systems, Troubleshooting, Windows Server, Windows 7, Servers, Computer Hardware, DNS, Virtualization, VPN, Disaster Recovery, Hardware, Network Security, DHCP, TCP/IP, Microsoft Exchange, Network Administration, Security, Technical Support, VMware ESX
Education
Regents College
Bachelor of Science (BS), Information Technology
UNLV
TTC / Acterna / JDSU / Viavi 1994 - Present
PRC 1991 - 1994
Data General Telecommunications 1983 - 1991
Taft and Associates 1982 - 1983
Xenotec 1975 - 1983
Skills
Telecommunications, Product Management, Program Management, New Business Development, Wireless, Product Development, Strategic Planning, Ethernet, Start-ups, Software Development, SDH, VoIP, Sales Management, Team Leadership, Business Development, Negotiation, Product Marketing, Team Building, Project Management, Direct Sales, Hardware, Project Planning, System Administration, Unix, Data Center, Integration, Vendor Management, Troubleshooting, NetApp Filers
Education
University of Maryland College Park 1969 — 1970
Psychology
Imperva DOD Account RepOracle Corporation1998 - 2007
PRC 1992 - 1999
Education
University of Maryland University College 1986 — 1990
Symantec January 2013 - Present
Symantec January 2003 - Present
AOL June 1999 - July 2003
ExxonMobil June 1997 - June 1999
PRC May 1995 - June 1997
MCI Corporation September 1992 - May 1995
Skills
High Availability, Netbackup, Cloud Computing, Storage, Veritas Cluster Server, Enterprise Software, Virtualization, Storage Management, Visio, SQL, Perl Automation, NAS, NDMP, Web Development, Presentations, Seminars, Webcasting, Mentoring, Team Leadership, 10G Ethernet, Data Loss Protection, Global Distribution..., Disaster Recovery, Data Centre Architecture, Risk Assessment, SAN, Business Continuity, Solution Architecture, Storage Virtualization, Integration, Operating Systems, System Deployment, Brocade, Storage Area Networks, System Administration, Enterprise Architecture, Storage Solutions, Enterprise Storage, Unix, HP-UX, Infrastructure, EMC Storage, Backup Solutions, Servers, Data Center, AIX, Replication, Server Architecture, Sun, Performance Tuning
Education
University of Maryland College Park 1987 — 1992
Bachelor of Science (BS), Electrical and Electronics Engineering
Hadaf High School - Tehran, Iran 1980 — 1984
High School Diploma, Mathematics
Convergys March 2014 - Present
Stream Global Services November 2011 - March 2014
Connextions May 2008 - November 2011
Connextions August 2007 - May 2008
Sanford Wine Company 2005 - 2008
PRC 1993 - 2007
Hancock Information Group 1993 - 2001
Skills
Call Center, BPO, Outsourcing, Workforce Management, Customer Experience, Customer Satisfaction, Contact Centers, Vendor Management, Operations Management, Cross-functional Team..., Customer Retention, CRM, Process Improvement, Performance Management, Business Process..., Call Centers, Inbound Marketing, Service Delivery, Team Leadership, Telemarketing, Team Management, Quality Assurance, Training, Salesforce.com, Telecommunications, Call Center Development, Offshoring, Account Management, Employee Engagement, Recruiting, Leadership, Change Management, Coaching
Education
University of Florida 1984 — 1988
Bachelor of Science, Advertising and Communications
PRC May 2006 - August 2013
Education
University of Central Florida 2001 — 2006
TelAffects January 2009 - Present
Lordon Consulting April 2008 - December 2008
PRC April 1987 - April 2008
Hancock Information Group April 1987 - July 2001
Skills
Selling, Program Management, Lead Generation, Customer Acquisition, Customer Development, Appointment Generation, New Business Development, Professional Services, B2B, Sales Process, Sales and Marketing..., CRM, Email Marketing, Business Intelligence, B2B Marketing, Call Centers, Customer Satisfaction, Marketing, Sales, Cold Calling, Outsourcing, Salesforce.com, Direct Sales, Telemarketing, Team Building, Social Media Marketing, Direct Marketing, Account Management, Strategic Partnerships, Business Development, Solution Selling, Sales Presentations, Customer Experience, Sales Management, Leadership, Marketing Strategy, Training, Inbound Marketing, Sales Operations, Team Leadership, Start-ups, Coaching
Education
University of Central Florida - College of Business Administration 1983 — 1988
Conroys Flowers January 1990 - Present
TOYOTA MOTOR SALES January 1988 - January 1990
Toyota Motor Sales January 1988 - March 1989
PRC January 1986 - January 1988
Education
University of Southern California 1982 — 1986
University of Southern California
B.A, Political Science
JPMorgan Chase June 2006 - May 2007
PRC/Hancock Information Group June 2003 - June 2006
PRC 2003 - 2006
Performance Vision Center April 2002 - January 2003
TLC Laser Eye Centers August 2001 - March 2002
Florida Hospital May 1997 - August 2001
Education
University of Central Florida 1994 — 1996
BS, Business Administration, Marketing
Skyline Chili July 2011 - Present
Camp Bow Wow September 2010 - February 2011
PRC 2007 - 2007
Yum! Brands 2003 - 2007
Yum! Brands 1998 - 2003
Yum! Brands 1997 - 1998
Yum! Brands 1985 - 1997
Skills
Training, Operations Management, Customer Service, Organizational..., Leadership Development, Process Improvement, Employee Relations, Employee Training, Human Resources, Onboarding, Performance Management, Recruiting, Management, Leadership, Customer Satisfaction, Team Leadership, Time Management, Team Building, Benefits Administration, Hiring, Coaching, Succession Planning, Payroll, Microsoft Office, Quality Assurance, Strategic Planning, Interviews, Personnel Management, Cross-functional Team..., Event Planning, Change Management, Microsoft Excel, Program Management, Teamwork, Inventory Management, Account Management, Employee Benefits, Budgets, Marketing, Microsoft Word, Call Centers, Talent Management, Retail, Sales, Public Speaking, Project Management, Employee Engagement, Management Consulting
Education
Kaplan 2009 — 2010
Masters in Management Science, Change Leadership
Kaplan 2009 — 2010
Masters of Science, Health Care Management
University of New Orleans 1991 — 1994
Bachelor of Science, Hotel, Restaurant & Tourism
Del Monte May 2013 - Present
PRC 2000 - 2005
Skills
Oracle Applications, Business Process..., Business Analysis, Vendor Management, Business Intelligence, ERP, SDLC, Oracle E-Business Suite, Business Process, Requirements Analysis, Visio, CRM, Software Project..., PMP, PeopleSoft, IT Management, IT Strategy, Integration, Data Warehousing, Oracle, Software Documentation
Education
University of Miami - School of Business 1988 — 1990
Contracts Consulting February 2002 - Present
PRC April 1988 - September 2000
CDM December 1985 - April 1988
Planning Research Corporation November 1984 - December 1985
Beers Associates July 1982 - November 1984
Skills
Contract Negotiation, Contract Management, Proposal Compliance..., Proposal Review..., Subcontracts Management, Subcontract Drafting, Training, Contractual Agreements..., Government Contracting, Proposal Writing, Workshop Facilitation, Program Management, Cross-functional Team..., Government, DoD, Risk Management, Leadership, Strategy, Management, Systems Engineering, Human Resources, Consulting, Process Improvement, Coaching, Business Development, New Business Development, Security Clearance, Integration, Strategic Planning
Education
Virginia Polytechnic Institute and State University 1970 — 1974
BA, English
University of Virginia Darden School of Business
Executive Education
University of Virginia
Certificate, Contracts and Procurement
University of Pennsylvania - The Wharton School
Executive Education
Performance Results Corporation June 2006 - Present
PRC 2006 - Present
Battelle Energy Alliance 1998 - 2006
Education
University of Wisconsin-Madison 1962 — 1969
University of Portland 1958 — 1962
BS, Physics
Wells Fargo September 1998 - Present
norwest 1999 - 2001
norwest mortgage 1999 - 2001
NRTC 1997 - 1998
AOTA 1995 - 1998
Avemco 1995 - 1995
PRC June 1986 - June 1994
Interealty 1994 - 1994
I.S.I.S. 1983 - 1986
Education
University of Dayton 1974 — 1978
Madonna 1970 — 1974
Florida Association of Realtors 2010 - Present
Ivan J. Smith & Co., Inc 1999 - Present
REALTOR Association of Greater Fort Lauderdale January 2008 - December 2008
PRC 1978 - 2000
Interealty 1989 - 1999
Realtron Corp 1991 - 1992
Education
University of North Florida
PRC
Skills
Strategic Planning, Public Relations, Sales
Education
University at Albany, SUNY 1970 — 1972
Genesis Billing Services, Inc May 1991 - Present
PRC February 1985 - October 1987
Misys May 1982 - October 1987
Medic Computer Systems 1982 - 1987
Business Application Systems January 1978 - August 1981
Skills
Healthcare, Revenue Cycle, Healthcare Information..., Practice Management, Medical Billing, Start-ups, Management, Physicians, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1972 — 1978
Bachelor of Science (BS), Business Administration and Computer Science
Asheville High School 1970 — 1972
Peoples Bank of Colorado May 2014 - Present
Peoples National Bank and Mortgage April 2012 - April 2014
Humane Society of Pikes Peak Region January 2011 - June 2011
PRC December 2008 - December 2009
Managed Business Solutions October 2007 - November 2008
J&J Maintenance, Inc. August 2005 - August 2007
Skills
Employee Relations, Performance Management, Payroll, EEO, FMLA, Employee Benefits, FLSA, Americans with..., ERISA, Contract Negotiation, Service Contract Act, Onboarding, HRIS, Applicant Tracking..., College Recruiting
Education
University of Colorado at Colorado Springs 2000 — 2004
Human Resources Management/Personnel Administration, General
TMS Health, a Xerox Company June 2004 - Present
PRC June 2000 - June 2004
Geac January 1995 - June 2000
Eastern Financial Florida Credit Union (now known as Space Coast Credit Union) 1985 - 1995
Skills
BPO, Customer Experience, Workforce Management, Call Center Development, Outsourcing, Inbound Marketing, Customer Satisfaction, Business Analysis, Project Management, Customer Service, Telemarketing, Business Process..., Management, Cross-functional Team..., Customer Retention, Program Management, Vendor Management, Process Improvement, Call Centers, CRM
Education
University of South Florida 1973 — 1977
BA, Mass Communications
Leads OnDemand, Inc. March 2015 - Present
ParkSide Properties July 2003 - Present
Classic Financial Enterprises, LLC 2003 - 2007
PRC 1990 - 2004
Skills
Investment Properties, Residential Homes, Property, Selling, Mortgage Lending, Property Management, Real Estate Development, Real Estate Transactions, Short Sales, Real Estate
Education
University of Central Florida
University of Central Florida
Business/Marketing
PRC 1989 - Present
Education
University of Nebraska-Lincoln 1973 — 1975
Kemper May 2015 - Present
Unitrin August 2008 - Present
PRC October 2006 - July 2008
Community First Credit Union of Florida 1998 - 2006
U.S. Cellular 1993 - 1996
Skills
Process Improvement, Customer Service, Change Management, Risk Management, PMP, Process Management, SDLC, Vendor Management, Project Portfolio..., Software Project..., SharePoint, Visio, Analysis, MS Project, Business Process..., Business Process, CRM, Disaster Recovery, Program Management, Insurance, Requirements Analysis, Business Intelligence, Business Analysis, Project Management, Requirements Gathering
Education
University of North Florida - College of Business Administration 1989 — 1991
PRC 1999 - Present
Education
University of Central Florida 2003 — 2006
Level3 formally TWTelecom April 2012 - Present
Level 3 Communications July 2008 - July 2012
PRC October 2007 - April 2008
Great-West Healthcare April 2007 - October 2007
Comcast Cable September 2006 - April 2007
DIRECTV 2005 - 2006
WOW Internet and Cable 2001 - 2005
Moore Business Solutions 1997 - 2001
Fleet Credit Card Services 1996 - 1999
Skills
Forecasting, Call Center, Customer Service, Workforce Management, Access, Outlook, Avaya, Excel, PowerPoint, Outsourcing, SQL, Customer Relations, Microsoft Office, Word, Scheduling, Databases, Telecommunications, SQL Server, Product Management, SharePoint, Business Analysis, Analysis, CMS, IEX, Planning, Vendor Management, Operations Management, Process Scheduler, Project Planning, Microsoft Word, Call Centers, Microsoft SQL Server, Microsoft Excel, Process Improvement
Education
University of Pheonix 1997 — 1998
Computer Science
Houghton Mifflin Harcourt December 2014 - Present
Houghton Mifflin Harcourt March 2012 - December 2014
Houghton Mifflin Harcourt April 2008 - March 2012
PRC October 2001 - April 2008
Skills
Cross-functional Team..., Salesforce.com, Training, Project Management, Management, Business Development, Testing, Microsoft Office, Analysis, Social Media, CRM, Vendor Management, Team Building, Customer Service, Account Management, B2B, Quality Assurance
Education
University of Central Florida 1998 — 2000
Communications, Mass Communication/Media Studies
Valencia Community College 1994 — 1998
Associate of Arts, Journalism
Citrix 2014 - Present
JM Family Enterprises April 2012 - June 2014
Momentum Consulting Corporation October 2008 - April 2012
AutoNation 1998 - 2003
PRC 1997 - 1998
Ryder 1991 - 1996
NCR 1986 - 1991
Skills
Integration, Business Analysis, Software Project..., SDLC, SharePoint, Software Development, Change Management, Visio, Requirements Analysis, Project Management, Strategy, Vendor Management, Agile Methodologies, PMP, Cloud Computing
Education
University of Miami
Master of Science (MS), Computer and Information Sciences, General
University of Florida
Bachelor of Science (BS), Computer/Information Technology Administration and Management
BP International, LLC January 2009 - Present
E J Bell & Associates June 1992 - June 1996
PRC October 1989 - March 1992
AMS October 1984 - September 1989
Education
University of Georgia - Terry College of Business 1970 — 1972
MBA, Information Systems
University of Hawaii at Manoa 1960 — 1964
BA, Psychology
Quintiles March 2010 - Present
Quintiles June 2008 - March 2010
Westat April 2007 - June 2008
Kendle January 2004 - April 2007
PRC 2001 - 2004
Skills
EDC, Data Management, Clinical Data Management, Oracle Clinical, User Acceptance Testing, Excel, Microsoft Office, GCP, Clinical Trials, CRF design, CRO, ICH-GCP, Data Validation, Oncology, Mentoring, Clinical Research, Clinical Trial..., Vendor Management, Customer Relations, Databases, MS Project, Clinical Development, CTMS
Education
UNC Chapel Hill
Integrated Data Services, Inc June 2008 - Present
Northrop Grumman January 1999 - June 2008
PRC January 1997 - January 1999
Skills
Security
Education
University of Southern California 1990 — 1992
MS
University of California, Santa Barbara 1981 — 1985
BA
Abercrombie & Diamond, LLC 2014 - Present
Northrop Grumman Information Systems November 2009 - January 2015
Self Supporting October 2008 - October 2009
Northrop Grumman November 2005 - September 2008
Northrop Grumman Corporation August 1997 - November 2005
PRC May 1988 - July 1997
Skills
Systems Engineering, Analysis, Process Improvement, Documentation, System Deployment, System Architecture, CMMI, Requirements Management, Requirements Analysis, Integration, DoD, Security Clearance, Configuration Management, Program Management, System Design, Engineering Management, Proposal Writing, Technical Leadership, Operations Research, Microsoft Office, Process Engineering, DoDAF, Government, Software Documentation, Earned Value Management, Security, Systems Design
Education
Bethany College
BA, Math
University of Nebraska-Lincoln
MA, Math
Unique Vacations, Ltd. August 2013 - Present
Unique Vacations, Ltd. May 2004 - August 2013
Complogix Technologies January 2002 - May 2004
PRC July 1995 - January 2002
Skills
Project Planning, Project Management, Python, Call Center, Program Management, Hospitality, VoIP, Network Administration, Budgets, Troubleshooting, Team Leadership, Strategic Planning, Team Building, Hotels, Security, Data Center, IT Management, Management, Disaster Recovery, Call Centers, System Administration, Leadership, Telecommunications, Vendor Management, Visio, CRM, Process Improvement, Networking, Training, Customer Satisfaction, Account Management, Cross-functional Team..., Quality Assurance, Windows, Customer Service
Education
University of Miami - School of Business 1992 — 1995
BA, Business Management and Organization
DIRECTV June 2015 - Present
PRC January 2007 - June 2014
PRC, LLC May 2005 - December 2006
CONSULTANT, Training and Organizational Development September 1991 - June 2003
FIDELITY September 2001 - April 2002
WECK CLOSURE SYSTEMS July 2000 - August 2001
PROTECH COMMUNICATIONS, INC September 1995 - August 1997
Skills
Workforce Management, BPO, Call Center, Contact Centers, Call Centers, Customer Experience, Outsourcing, Inbound Marketing, Call Center Development, Process Improvement, Customer Satisfaction, Six Sigma, Avaya, Vendor Management, Lean Six Sigma – Yellow..., ASTD – American Society..., ISPE – International..., Zenger-Miller Certified, NTE – National Teachers..., Teaching Certification...
Education
University of Massachusetts Dartmouth
Business Education Certification, Education
University of Maryland College Park
BS, Business and Management
TMone July 2009 - Present
PRC May 2001 - September 2009
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2003
BBA, Marketing
University of Iowa - Henry B. Tippie College of Business 1999 — 2003
BBA, Marketing
Oracle January 2004 - Present
Pragmatics, Inc. September 2003 - January 2004
Rohman Joint Venture July 2002 - September 2003
Raytheon STX July 1997 - January 1999
SRA International January 1996 - July 1997
PRC March 1994 - January 1996
Contractor Software Engineer 1991 - 1994
Martin Marietta Data Systems 1990 - 1991
Computer Sciences Corporation 1988 - 1990
Unisys CSD 1984 - 1988
Skills
Oracle Forms, Oracle, Databases, Unix, PL/SQL, Oracle Reports, Data Modeling, Integration, Business Intelligence, Oracle Application..., Testing, Requirements Analysis, SQL, OBIEE, Troubleshooting, Oracle Applications, Solution Architecture, Software Development, Enterprise Software
Education
University of South Florida 1984 — 1988
BS, Engineering Technology
Hillsborough Community College 1979 — 1984
AS, Engineering Technology
Oracle
Ongoing Education
US Department of Justice September 2007 - Present
SAIC September 2004 - September 2008
CSC September 1999 - September 2004
PRC 1997 - 2001
Fairfax County Police Department January 1978 - January 1997
Skills
Analysis, Business Process..., Change Management, Counterterrorism, Command, Criminal Justice, Criminal Investigations, Crisis Management, DoD, Emergency Management, Enforcement, Enterprise Architecture, Enterprise Software, Federal Government, Governance, Government, Government Contracting, Homeland Security, Information Security, Information Technology, Integration, Intelligence, Investigation, Management, Management Consulting, Mergers & Acquisitions, National Security, Organizational..., Physical Security, Police, Policy, Policy Analysis, Private Investigations, Process Improvement, Program Management, Project Management, Proposal Writing, Public Policy, Public Safety, Public Speaking, Research, Risk Assessment, Risk Management, Security, Security Clearance, Strategic Communications, Strategic Planning, Strategy
Education
University of Maryland University College 1991 — 1993
Masters, Administration
University of Scranton 1972 — 1976
BS, Sociology
Aetna October 2003 - Present
Ed's Drywall Inc April 2003 - January 2007
Accounting Principals/JP Chase Mortgage July 2003 - October 2003
Customs Staffing/Winn-Dixie April 2003 - October 2003
Jackson Hewitt September 2002 - April 2003
T-Mobile September 2001 - January 2003
PRC November 2000 - August 2001
APAC Customer Services June 2000 - September 2000
Sears Communications Ltd October 1999 - January 2000
South Sumter Resource Center January 1998 - April 1999
Education
University of Phoenix 2003 — 2006
Bacholors of Science, Accounting
Morris College 1995 — 1998
Business Administration
URS Corporation, An AECOM Company July 1999 - Present
Fluor Corporation January 1992 - July 1999
PRC August 1986 - January 1992
Skills
Construction Management, Engineering, CAD, Project Engineering, Structural Engineering, Engineering Management, Program Management, Construction, Project Planning, Commissioning, Power Generation, Construction Engineering, EPC, Energy, Engineering Design, Systems Engineering, FEED, Project Estimation, Microstation, AutoCAD, Feasibility Studies, Project Management, Power Plants, Earned Value Management, Nuclear, Project Control, Contract Management, Renewable Energy, Finite Element Analysis, Civil Engineering, Piping, Procurement, Refinery, Design Engineering, Primavera P6, Petrochemical, Water, P&ID, Process Engineering
Education
University of Notre Dame 1982 — 1986
BS, Mechanical Engineering
TASC 2009 - Present
Northrop Grumman Information Systems 2000 - 2009
PRC 1990 - 2000
Skills
Systems Engineering, Integration, System Design, Requirements Management, System Architecture, Earned Value Management, Configuration Management, Engineering Management, DoD, Testing, Aerospace, Software Engineering, Security Clearance, Requirements Analysis, Embedded Systems, Unix, Enterprise Architecture, Security, System Testing, TCP/IP, Linux
Education
University of Minnesota-Twin Cities
MSEE, Electrical Engineer
ERC September 2011 - Present
University of Arkansas August 2009 - December 2010
PRC 2001 - 2007
Skills
Healthcare, QA, Policy, UR, Leadership, Research, Training, Health Policy, Management, Mental Health, Performance Improvement, Grant Writing, Program Evaluation, Microsoft Office, Data Analysis, Medicaid, Nonprofits, Microsoft Excel, Quality Assurance, Microsoft Word
Education
University of Arkansas at Fayetteville
Bachelor's degree, Sociology and Anthropology
University of Arkansas at Fayetteville
Master of Public Administration (M.P.A.), Non-Profit Management & Health Administration
Walmart June 2013 - June 2013
Oriental Trading Company April 2013 - May 2013
West September 2012 - April 2013
Convergys August 2012 - September 2012
First Data Merchant Services March 2011 - July 2012
Arbonne International September 2008 - October 2009
PRC August 2007 - April 2008
Super Target April 2004 - August 2007
GEICO January 1997 - July 2003
GOGO Worldwide Vacations August 1993 - August 1996
Skills
Customer Service, Data Entry, Order Processing, Supervisory Skills, Supervising, Listening to customers, Cashier, Phone Etiquette, Call Centers, Reservation
Education
International Aviation and Travel Academy 1992 — 1993
Certificate, Travel
University of Nebraska-Lincoln 1974 — 1979
Bachelor of Science (BS), Secondary Education and Teaching
ALLES OF FLORIDA September 2013 - January 2014
bank of america/landsafe default, inc November 2011 - September 2012
CSI CAREGIVER INSTITUTE April 2009 - December 2010
PRC February 1996 - September 2008
Bally Total Fitness March 1994 - February 1996
Skills
Accounting, Supervisory Skills, Management, Office Administration, Administrative Work, Internet Resources, Recruiting, Compliance, Daily Deposits, Account Reconciliation, Cash Management, Typing, Schedule Control, Coordination, Document Management, Document Review, Client Relations Skills, Multi Tasking, Organization &..., Job Coaching, Customer Service
Education
University of Phoenix 2007 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Enterworks August 1999 - Present
PRC August 1995 - August 1999
Education
Virginia Polytechnic Institute and State University 1991 — 1994
Master of Business Administration (MBA), Finance, General
State University of New York at Albany 1983 — 1985
Bachelor of Science (BS), Computer Science
PRC July 2008 - Present
California Direct Funding November 2003 - December 2007
American Residential Funding August 2001 - November 2003
Loan Island November 1999 - August 2001
Loan City.com April 1999 - November 1999
Ocwen Financial Corporation - US August 1998 - April 1999
Long Beach Mortgage Wholesale May 1994 - July 1998
Citizens National Mortgage July 1993 - April 1994
Household Bank September 1992 - May 1993
Farmers and Merchants Bank February 1991 - August 1991
Education
University of California, Riverside 2011 — 2013
Bachelor's Degree, Anthropology, Pre-med
Mount San Jacinto College 2009 — 2011
Associate's Degree, Physical Sciences, Social and Behavioral Science