ShoreTel Company
Industry: Telecommunications company
DescriptionShoreTel, Inc. was a telecommunications vendor providing unified communications for business. In 2017, the company was acquired by Mitel. Headquarters: Sunnyvale, California, United States Revenue: 359 million USD (2016) CEO: Don Joos (8 Aug 2013–) Founder: Edwin J Basart Founded: 1996 Subsidiaries: ShoreTel Pty. Ltd, ShoreTel UK Limited, ShoreTel GmbH
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ShoreTel Employees
ShoreTel December 2014 - Present
ShoreTel March 2012 - December 2014
M5 Networks July 2008 - March 2012
M5 Networks January 2005 - July 2008
M5 Networks March 2004 - December 2005
Cap Gemini Ernst & Young August 2001 - November 2003
Skills
Vendor Relations, Pricing, Contract Negotiations, Analysis, Access, Purchasing, Carriers, Telecommunications, Cost Control, Provisioning, Wholesale, Collocation, Inventory Management, Negotiation, Forecasting, Procurement, Billing Systems, Contract Management, Cost Analysis, VoIP, Data Analysis, E911, Management Consulting, Co-location, Contract Negotiation, E-911, Cloud Computing, Unified Communications, IP, Telephony, Strategic Planning, Strategy, Leadership, MPLS, Vendor Management, Solution Selling, Managed Services, Networking, Integration, Cost Benefit, SaaS
Education
James Madison University 1997 — 2001
Bachelor of Science, Computer Science
ShoreTel May 2015 - Present
Interactive Intelligence January 2014 - March 2015
ShoreTel September 2008 - January 2014
VegaStream 2006 - 2008
SPX Process Equipment 2005 - 2006
EarthTech 2004 - 2005
Skills
VoIP, SIP, Telephony, Windows Server, Troubleshooting, IP, Networking, Integration, Microsoft SQL Server, TCP/IP, Unified Communications, Contact Centers, C#, Telecommunications, Network Design, Managed Services, WAN, MySQL, Switches, Technical Support, Wireless, Call Center, ASP.NET, Business Intelligence, Network Administration, ITIL, Windows, IVR, Call Logging, Win32 API, SQL, ETL, Pre-sales, Call Centers, Cloud Computing, Solution Selling
Education
ITT Technical Institute-Greenfield 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications, 3.49
Prism Electronics August 2015 - Present
Shoreline Ampitheatre- Live Nation 2006 - Present
ShoreTel August 2004 - August 2015
ShoreTel 2004 - 2009
Cisco Systems February 2002 - 2004
Skills
Management, Unified Communications, VoIP, SIP, Telecommunications, Video Conferencing, Call Center, Telephony, Wireless, Troubleshooting, Cisco Technologies, Networking, Product Management, LAN-WAN, Cloud Computing, Call Centers, Frame Relay, Virtualization, System Deployment, Data Center, VMware, Avaya, Cisco Call Manager, MPLS, Technical Support, CCNA, IP, Lync, Integration, WAN, Mobile Devices, Voice Mail, Ethernet, Managed Services, Network Design, Avaya Technologies
Education
De Anza College 1988 — 1990
AS, Business
Cisco Certification 2004 — 2004
CCNA plus Cisco Call Manager and Cisco Unity certification
VMware 2010 — 2010
vSphere 4.1
Heald Institute of Technology 2003 — 2004
Electronics
Microsoft 1999 — 2003
MCSE
ShoreTel December 2012 - Present
Black Box Network Services October 2009 - Present
Celerity May 2006 - March 2009
Dell July 2003 - April 2006
Skills
Telecommunications, Call Center, VoIP, Telephony, Avaya, Wireless, Unified Communications, Managed Services, IP, Contact Centers, Account Management, Vendor Management, Call Centers, Accounts Receivable, Accounts Payable, Management
Education
Huston-Tillotson University 1983 — 1987
Accounting and Finance
Hebert High School in Beaumont, Texas 1979 — 1982
ShoreTel March 2013 - Present
ShoreT June 2012 - February 2013
Mizu Salon November 2010 - June 2012
Education
Empire Beauty School-Manhattan 2009 — 2010
Cosmetology, Cosmetology/Cosmetologist, General
Coastal Carolina University
Cyara August 2015 - Present
One Million Acts of Innovation August 2011 - Present
Riedel Communications GmbH & Co. KG May 2015 - August 2015
Gale Force 7 July 2013 - August 2015
Interactive Intelligence 2014 - 2014
ShoreTel July 2011 - July 2013
MTS Allstream June 2006 - July 2011
Introtel e.networks 2005 - 2006
Bell Canada 2004 - 2005
TELUS - Williams Communications. - Wiltel - TTS Meridian Systems - TTS 2003 - 2004
Skills
Unified Communications, Solution Selling, Telecommunications, Managed Services, VoIP, Wireless, Cloud Computing, IP, Enterprise Software, Account Management, Telephony, Call Center, Strategy, Call Centers, Management, Product Management, Channel Partners, Sales Presentations, SaaS, New Business Development, Training, MPLS, Sales Process, Outsourcing, Avaya, Customer Service, Key Account Management, Contact Centers, Business Development, Networking, SIP, Sales, Leadership, Customer Retention, Mobile Devices, Sales Operations, Strategic Partnerships, Sales Management, Competitive Analysis, Security, Video Conferencing, WAN, Cisco Technologies, Customer Relations, Consultative Selling, Innovation, Innovation Development, King of RFP, Radio Frequency..., RF Specialist
Education
University of Toronto 2014 — 2015
Associate's Degree
Fanshawe College 2014 — 2014
Certificate
Pedowitz Group 2014 — 2014
Revenue Marketing Certificate
Fanshawe College 2013 — 2013
Certificate
York University - Schulich School of Business 2007 — 2007
Writing and Managing Winning Proposals
York University - Schulich School of Business 2005 — 2005
Certificate
Swiss Business School 2004 — 2004
Introduction to Financial Management
York University - Schulich School of Business 2003 — 2003
Developing and Implementing Strategic Marketing & Sales Plans
Humber College 1984 — 1984
Telecommunications Management
Humber College 1979 — 1982
3 year
Masergy Communications March 2015 - Present
Zultys February 2013 - February 2015
ShoreTel 2011 - January 2013
Qwest Communications 2006 - 2010
Zultys Technologies June 2003 - July 2006
3Com 2001 - 2003
Net-tel 1997 - 1999
Skills
VoIP, Managed Services, Telephony, Unified Communications, Vendor Management, Wireless, Business Strategy, Telecommunications, Troubleshooting, T1, Solution Selling, Channel, IP PBX, Channel Strategy, Avaya, Business Development, Call Centers, Channel Partners, Channel Sales, Cloud Computing, Co-location, Direct Sales, Hosted Services, MPLS, Management, SIP, SIP Trunking, SaaS, IP, Sales, Sales Management, Strategic Partnerships
Education
DePaul University 1991 — 1996
Niles North 1985 — 1989
ShoreTel October 2008 - Present
Ericsson 2007 - 2008
Samsung India software operations 2006 - 2007
Larsen & Toubro Infotech 2005 - 2006
Tata Elxsi 2003 - 2005
LifeSize communication through TATA Elxsi 2003 - 2004
Multitech Software India Pvt Ltd 2001 - 2004
Skills
TCP/IP ,SIP, RTP, ARP,..., C, C++, Linux, Vxworks,..., VoIP, Software Development, SIP, TCP/IP, IP, Embedded Systems, Switches, Cisco Technologies, Wireless, Ethernet, Telecommunications, Linux, Testing, LTE
Education
Cochin University of Science and Technology 1994 — 1998
inContact October 2014 - Present
LiveOps January 2013 - September 2014
ShoreTel August 2012 - January 2013
LifeSize Communications May 2007 - July 2012
LIfeSize Communications May 2007 - July 2008
Harbor Trading, LLC January 2005 - May 2007
ClearOne Communications October 2002 - January 2005
RSI Systems 1996 - 2002
VideoLabs 1993 - 1996
Skills
Strategic Partnerships, Business Development, Solution Selling, Unified Communications, Channel Partners, Channel Strategy, Sales Management, Telepresence, Sales, Channel, Channel Account..., Salesforce.com, Sales Presentations, CRM, Channel Sales, Selling, Managed Services, Video Conferencing, Channel Strategy..., Sales Leadership, Global Business..., Strategic Planning, Strategy, Go-to-market Strategy, Marketing, Business Planning, Sales Operations, Enterprise Software, Sales Process, Telecommunications, Virtualization, VoIP, Leadership, Direct Sales, Cisco Technologies, Business Alliances, Program Management, Partner Management, Professional Services, Wireless, Multi-channel Marketing, Management, Sales Enablement, International Sales, Product Marketing, Lead Generation, Demand Generation, Product Management, Software Industry, SaaS
Education
Gonzaga University - School of Business Administration 1988 — 1992
Bench Tree February 2014 - Present
Calxeda, Inc. December 2012 - February 2014
ShoreTel May 2012 - October 2012
Power Smart Labs September 2011 - July 2012
Bench Tree Group May 2011 - August 2011
AMD January 2010 - August 2010
Cisco Systems March 2009 - September 2009
DSF Technology Consultants December 2007 - January 2008
DSF Technology Consultants June 2007 - July 2007
Skills
Embedded Systems, C, Hardware, VHDL, Debugging, Robotics, Computer Architecture, Virtualization, Linux, Algorithms, SoC, C++, Networking, Perl, VMware, Verilog, CI for hardware, Jenkins, Engineering, Electrical Engineering, Testing
Education
The University of Texas at Austin 2007 — 2012
BSEE, Electrical and Computer Engineering
Delhi Public School - R. K. Puram 1995 — 2007
Certificate of Graduation, Science with CS
ShoreTel May 2014 - Present
mindWireless July 2013 - May 2014
Different Rhythm Foundation June 2013 - November 2013
Heartfield Designs November 2011 - July 2013
James Avery Jewelry November 2007 - March 2013
Art Museum Of Southeast Texas September 2011 - December 2011
Port Arthur ISD June 2011 - August 2011
Skills
Interpersonal..., Desktop Publishing, Adobe Creative Suite, Event Planning, Press Releases, Public Speaking, Presentations, Fundraising, Social Media, Microsoft Office, Sales, Newsletters, Advertising, Marketing, Public Relations, Relationship Management, Leadership, Management, Training, Customer Service
Education
Lamar University 2007 — 2011
Bachelor's degree, Communication
ShoreTel August 2007 - Present
ShoreTel October 2006 - August 2007
Vision Gates July 2006 - October 2006
Photo USA April 2005 - May 2006
Mountain Home Conservation Camp November 1997 - January 2005
Quote April 1997 - September 1997
Skills
VoIP, Troubleshooting, Networking, Unified Communications, Wireless, Windows Server, IP, Project Planning, Product Design, Telephony, SIP, Vendor Relationships, Telecommunications, Control Theory, TDM, Managed Services, LAN-WAN, SIP Trunking, IP PBX, MPLS, Sales Engineering, Ethernet, Video Conferencing, WAN, ShoreTel, Cross-functional Team..., Servers, WiFi, Enterprise Software, Purchasing Processes, Unified Messaging, Office 2010, Arena BOM Control, VMware Workstation, VMware ESX, PLM Tools, Product Management, Microsoft Excel, Microsoft Word, Microsoft Dynamics AX, Salesforce.com
Education
Ohlone College
Computer Systems Networking and Telecommunications
Foothill College
Mission College
ShoreTel September 2013 - Present
Citizens Bank January 2008 - September 2013
Best Buy July 2010 - October 2012
KA Photography May 2008 - August 2011
Circuit City 2006 - 2008
Skills
Retail, Visual Merchandising, Merchandising, Customer Service, Sales, Retail Sales, Customer Satisfaction, Adobe Creative Suite, OS X, Microsoft Office, Cashiering, Photoshop, Advertising, Outlook, IP Phones, ShoreTel, Microsoft Word, Adobe Acrobat, Microsoft Excel
Education
Erie Community College 2002 — 2004
AAS, Graphic Design
Paylocity April 2015 - Present
Marble Security, Inc.(acquired by Proofpoint) July 2014 - April 2015
Marble Security, Inc.(acquired by Proofpoint) December 2013 - April 2015
ShoreTel January 2007 - August 2013
Skills
Testing, Software Quality..., Agile Methodologies, SIP, SDLC, Telecommunications, Quality Center, TCP/IP, Linux, IP, Software Development, Windows, VoIP, Scrum, Test Planning, Unified Communications, Quality Assurance, MGCP, Regression Testing, Test Cases, Test Strategy, Cloud Computing, Eclipse, Selenium, User Acceptance Testing, Bugzilla, SaaS, Android, Python, Black Box Testing, Waterfall, JIRA, Functional Testing, Scripting, Debugging, JUnit, iOS, HP Quality Center
Education
Gavilan College 2014 — 2014
Computer Science
San Diego State University-California State University 2003 — 2005
B.S, Business Administration, Information Systems
West Valley College 2000 — 2003
ShoreTel June 2007 - Present
Elgar Electronics 2004 - 2007
LittleFeet Inc 2000 - 2004
Elgar Electronics 1993 - 2000
Astec America (Emerson Network Power) 1983 - 1993
Skills
Telecommunications, Vendor Management, Contract Negotiation, Sourcing, Purchasing, VoIP, Cross-functional Team..., Pricing, Unified Communications, Managed Services, Contract Management, Product Management, Negotiation, Telephony, Wireless, Strategic Partnerships, Outsourcing, Process Improvement, Strategy, Forecasting, Inventory Management, Account Management, Product Development, Product Marketing
Education
DeVry University 1979 — 1983
El Camino High 1974 — 1978
Mactus Group 2014 - Present
Microsoft 2009 - 2014
Microsoft 2006 - 2009
Microsoft 2005 - 2006
Microsoft 2004 - 2005
The David and Lucile Packard Foundation 2002 - 2003
ShoreTel 2000 - 2001
Gordons Guide 1999 - 2000
Advanced Professional Solutions 1998 - 1999
Ebury Development Group 1996 - 1998
Skills
Business Intelligence, Databases, SharePoint, Data Warehousing, Microsoft SQL Server, Program Management, Enterprise Software, Software Project..., SDLC, Agile Methodologies, Requirements Analysis, SQL, Testing, Software Documentation, Management, Software Development, Requirements Gathering, ETL, Integration, Cloud Computing, Solution Architecture, Enterprise Architecture, IT Strategy, SaaS, SQL Server, IT Service Management, IIS, Agile, Kimball Methodologies, Power BI
Education
Fresno Pacific University 1994 — 1995
Teaching Credential, Single Subject
Fresno Pacific University 1990 — 1994
BA, English
Dell Inc February 2012 - Present
ShoreTel December 2010 - February 2012
Fidelity Investments February 2007 - November 2010
Oracle August 2006 - February 2007
Hewlett Packard August 1998 - July 2006
Syracuse University August 1995 - July 1997
Simon and Schuster May 1996 - June 1997
Skills
Debugging, C++, Distributed Systems, Agile Methodologies, Software Documentation, Enterprise Software, Java Enterprise Edition, Oracle, Unix, .NET, Software Development, Algorithm Design, Perl, Java, Cloud Computing, C#, Software Engineering, Linux
Education
Harvard University 2004 — 2009
CAS, Computer Science
Syracuse University 1995 — 1998
MS, Computer Science
Syracuse University 1995 — 1997
MS, Mathematics
Utah State University 1989 — 1995
BS, Mathematics
Sylhet Government Pilot High School
S.S.C., Science
AMD July 2012 - Present
Trident Microsystems November 2007 - August 2012
Spansion (Advanced Micro Devices) March 2003 - November 2007
ShoreTel November 2000 - January 2003
Synopsys 1995 - 2000
Apple Computer, Inc. 1982 - 1994
Skills
Project Planning, Administrative..., Outlook, HRIS, Payroll, Access, Inventory Management, Purchasing, SAP, Accounts Payable, PowerPoint, Microsoft Excel, Team Building, Microsoft Word, Sales, Human Resources, Microsoft Office, Marketing, Management, Adobe Acrobat, Employee Relations, Calendars, Office Management, Administrative...
Education
De Anza College 1988 — 1995
none, HR & Finance
Hargray Datacenter and Managed Services, LLC March 2013 - Present
iTech for Business March 2010 - March 2013
ShoreTel March 2008 - March 2010
iTech for Business March 2006 - February 2008
Skills
ShoreTel, ShoreTel Installation..., ShoreTel Communicator, ShoreTel Training, Call Center, Telecommunications, Traditional Telephony, IP Telephony, PRI, IP Networking, Wireless Networking, Sonicwall, Premise Wiring, Servers, Windows Server 2003, Windows Server 2008, Server Installation and..., DHCP, Windows 7, Business Travel, Telephony, Unified Communications, SIP, LAN/WAN, Switches, VPN, WAN, PBX, Firewalls, Managed Services, Windows, Troubleshooting, Wireless, Video Conferencing, Windows Server, Integration, MPLS, QoS, IP PBX, Cabling, Computer Hardware, Surveillance, HP Procurve Networking, IP, Network Design, SIP Trunking, LAN-WAN
Education
Georgia Southern University 1998 — 2005
Bachelor of Business Administration, Marketing (Sales and Sales Management)
ShoreTel May 2011 - Present
NBS Design November 2010 - May 2011
NBS Design February 2009 - November 2010
Skills
Software Documentation, Cross-functional Team..., Document Management, Quality Assurance, Electronics, Manufacturing, Program Management, Process Improvement, Microsoft Excel, ERP, Product Development, Integration, Quality System, SAP, Supply Chain Management, PLM Tools
Education
De Anza College 2001 — 2003
Shoretel September 2015 - Present
CDW September 2011 - September 2015
Ducharme, McMillen & Associates June 2010 - September 2011
Beacon Hill Staffing Group March 2010 - June 2010
Bankers Life and Casualty June 2008 - August 2008
Skills
Solution Selling, Sales, Direct Sales, Account Management, Salesforce.com, Insurance, Cold Calling, Recruiting, Sales Process, Management, Strategy, Consulting, Data Center, Cloud Computing, CRM
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Science, Financial Management
CMS Communications September 2013 - Present
ShoreTel February 2012 - July 2013
Blackbox Network Services 2008 - 2011
SDC May 2006 - April 2008
Siemens Enterprise Communications November 1981 - April 2006
Livingston Communications 1979 - 1981
Skills
Unified Communications, Managed Services, Avaya, Contact Centers, Sales, Project Management, Contract Negotiation, Channel Partners, Customer Retention, Healthcare, Vertical Marketing, Hospitality, Call Center, SIP, Sales Operations, Channel, Telecommunications, Solution Selling, CTI, Telephony, VoIP, IP, Team Leadership, LAN-WAN, Switches, Cisco Technologies, Vendor Management, Wireless, Network Design, Account Management, Call Centers, Data Center, MPLS, Networking, Sales Engineering, WAN, T1, IVR, Management, ISDN, Cloud Computing, SIP Trunking, SaaS, H.323, Cabling, Video Conferencing, Direct Sales, Unified Messaging, Professional Services, Network Architecture
Education
Lewis University
ShoreTel June 2008 - Present
STMicroelectronics July 2004 - June 2008
LSI Corporation January 1999 - June 2004
Cylink Corporation August 1996 - December 1998
Skills
Information Systems, Automation, Sales Operations, Personnel Management, Sarbanes-Oxley Act, Forecasting, Financial Modeling, Financial Analysis, Cross-functional Team..., Process Improvement
Education
Golden Gate University 1996 — 1998
MBA
Saint Mary's College of California 1989 — 1993
B.S.
Sweeten April 2014 - Present
Sweeten.com November 2013 - Present
Scoutmob 2010 - Present
Rainforest 2012 - Present
ShoreTel February 2012 - April 2014
M5 Networks (acquired by ShoreTel) January 2005 - January 2012
M5 Networks 2002 - 2004
Prudential Financial 2001 - 2001
Kozmo.com 1999 - 2000
PwC 1998 - 1999
Skills
Product Management, Project Management, Strategic Planning, Product Marketing, Cross-functional Team..., Vendor Management, Start-ups, Cloud Computing, SaaS, VoIP, Managed Services, CRM, Salesforce.com, Agile Methodologies, User Experience, Business Development, Unified Communications, Telecommunications, Sales Operations, Strategy, Strategic Partnerships, Enterprise Software, Software Development, Management, Product Development, Mobile Devices, SDLC, Networking, Entrepreneurship, Wireless, Solution Selling, Integration, Professional Services, Product Lifecycle..., Go-to-market Strategy, E-commerce, Program Management, Data Center, Mobile Applications, IT Strategy, Channel Partners, Business Intelligence, Sales, Analytics, Marketing, B2B, Integrated Marketing, Agile Project Management, Technical Leadership
Education
Cornell University 1992 — 1996
Bachelor of Science (BS)
Stuyvesant High School 1989 — 1992
Tely Labs, Inc. September 2013 - Present
ShoreTel September 2011 - September 2013
Cisco Systems Inc August 2008 - October 2011
Cisco Systems March 2005 - August 2008
Flextronics Software Systems 2000 - 2005
Aricent 2000 - 2004
Skills
SIP, VxWorks, Cisco Technologies, Networking, Wireless, Cisco Call Manager, VoIP, TCP/IP, Routers, IP, Telecommunications, H.323, Unified Communications, IPTV, IPv6, Quality Assurance, Pre-sales, C++, Telephony, Switches, QoS, Enterprise Software, Telepresence, Routing, Enterprise Mobility, SNMP, Ethernet, Cisco IOS
Education
Karnatak University 1995 — 1999
BE, Computer Science
Inspeed Networks March 2015 - Present
ShoreTel April 2011 - January 2015
ShoreTel July 2005 - March 2011
ShoreTel February 2000 - June 2005
ShoreTel February 1998 - January 2000
Thomson Financial July 1995 - January 1998
Astrogamma June 1992 - May 1995
Skills
Linux, Architecture, Unified Communications, Web Services, Mobile Devices, SaaS, Product Management, Cloud Computing, IP, MGCP, OO Software Development, Software Development, C++, C#, Java, C, Windows, Start-ups, Enterprise Software, SQL, Telecommunications, Telephony, Objective-C, Cocoa, Software Patents, .NET, MFC, JSON, API Development, APIs, Customer Oriented, Distributed Systems, Optimization, Multithreading, SIP Trunking, Architectures, Ethernet, Wireless, Thought Leadership, Teamwork, Mathematics, Technical Leadership, Software Architectural...
Education
MIT 1988 — 1992
BS, Mathematics
Alteryx, Inc. September 2014 - Present
Pertino October 2012 - September 2014
Dell February 2010 - September 2012
KACE December 2008 - February 2010
GREENetwork September 2008 - December 2008
ShoreTel September 2004 - September 2008
Peribit Networks October 2001 - September 2004
Latitude Communications 1996 - 2001
Hill and Associates 1988 - 1991
Skills
SEM, Online Marketing, Direct Marketing, Public Relations, Advertising, Lead Generation, Marketing Strategy, Marketing Automation, Start-up Environments, Team Building, Team Management, Team Motivator, Inside Sales, Salesforce.com, Public Speaking, Seminar Speaker, Event Management, Start-up Environment, SEO, Online Advertising, CRM, Strategic Partnerships, Marketing, SaaS, Eloqua, Email Marketing, Go-to-market Strategy, Marketing Management, Sales, Product Marketing, Leadership, Competitive Analysis, Product Management, Marketing Communications, B2B Marketing, Sales Management, Start-ups, Multi-channel Marketing, Demand Generation
Education
Anderson School at UCLA 1992 — 1994
MBA, Marketing
University of Pennsylvania 1984 — 1986
BAS EE, Electrical Engineering
Haverford College 1981 — 1984
BA, Economics
Nicolet High school 1976 — 1981
Esper March 2015 - Present
VC Peters January 2015 - Present
ShoreTel January 2014 - November 2014
P. R. Taylor Group Inc March 2013 - December 2013
Volt Workforce Solutions June 2011 - March 2013
The Jones Payne Group September 2006 - February 2011
Westaff September 2006 - November 2006
US Army September 2003 - November 2006
Weizmann Institute of Science August 2002 - September 2003
Property Insurance Agency Of Louisiana January 2002 - May 2002
Skills
Project Management, Event Planning, MS Project, Research, Time Management, Program Management, Social Networking, Visio, Administrative..., Accounts Payable, Accounts Receivable, Microsoft Excel, Budgets, Project Planning, Executive..., Marketing, Event Management, Calendaring, Hospitality, Organizing, Corporate Communications, Microsoft Office Suite, Facebook, Problem Solving, Software Testing, Multiple office..., Handling Confidential..., Documentation, Forecasting, Financial Analysis, Teamwork, Troubleshooting, Adaptation, Interpersonal..., Contractual Agreements, Budgeting, Pinterest, Lotus Notes, Analysis, Software Documentation, Microsoft Office, Administrative..., Microsoft Project, Management, Human Resources, Leadership, Outlook, Administration, Salesforce.com, Customer Service
Education
Tulane University
International Relations, French, Computer Science, Business
Defense Language Institute 2004 — 2006
Associates, Korean
San Diego Continuing Education 2011 — 2011
Non Degree program, Accounting
Boston Latin Academy
General Studies/Classical Education, General Studies
ShoreTel December 2013 - Present
ShoreTel July 2012 - December 2013
The College Board January 2011 - July 2012
Pratt Institute July 2009 - January 2011
SunGard Higher Education 2005 - 2009
Smithsonian National Museum of the American Indian 2002 - 2005
Skills
Multimedia, Adobe Creative Suite, E-Learning, Contemporary Art, Flash, User Experience, Video, Illustrator, Blogging, Photoshop, Final Cut Pro, Photography, Mac, InDesign, Editing, After Effects, Video Production, Premiere, Social Networking, HTML, Motion Graphics, Logo Design, New Media, Film
Education
Columbia University in the City of New York 1988 — 1990
Rhode Island School of Design 1984 — 1988
B.F.A., Fine Art
South Eugene High School
REI March 2014 - Present
AFL January 2013 - January 2014
ShoreTel February 2008 - July 2012
REI February 2007 - April 2008
IBM January 1999 - August 2006
Taligent, Inc. March 1997 - December 1998
Taligent, Inc. March 1994 - February 1997
Skills
VMware, Unix, HTML, JavaScript, Windows, VoIP, Linux, Social Media, CSS, Web Applications, Web Analytics, OS X, XML, ShoreTel, Project Management, Project Coordination, Network Administration, VMware ESX, Ghost Imaging, Mentoring, Staff Supervision, Editorial, Web Design, Microsoft Office, Mac OS X, AIX, Cross-functional Team..., Web Project Management, Web Content, Ethernet IP, Blade Technology, VoIP Switches & Hardware, Navigation, GPS navigation, GPS devices, Instructor-led Training, Wordpress, FTP, Batch Files, Presentations, Web Content Management, Web Commerce, Enterprise Content..., Outdoor Recreation, Outdoor Education
Education
UCSC Extension 1997 — 1998
College of Marin 1985 — 1986
Sentinel Technologies April 2013 - Present
ShoreTel May 2007 - March 2013
Midland Paper May 2005 - May 2007
Chicago Historical Society February 2003 - May 2005
Picture of Power Rally Team, LLC 2002 - 2003
Skills
OSPF, EIGRP, Cisco Technologies, VPN, BGP, Cisco Nexus, Network Design, TCP/IP, Routers, Networking, Troubleshooting, MPLS, CCNA, NAT, WAN, RIP, Ethernet
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Project Management
DeVry University 2002 — 2006
Bachelor of Science, Telecommunications Management
Fonality April 2015 - Present
ShoreTel March 2012 - April 2015
M5 Networks March 2003 - March 2012
Echobay Technologies January 2002 - March 2012
E-Color 1999 - December 2001
Integrated Systems Group 1997 - 2000
Skills
IP, Hosted VoIP, Managed Services, SaaS, Consultative Selling, Selling, VoIP, Cloud Computing, Unified Communications, Customer Service, Solution Selling, Strategic Partnerships, Management, Start-ups, Cisco Technologies, Sales, Telecommunications, Sales Operations, Sales Management, Co-location, Enterprise Software, Account Management, Virtualization, Channel Partners, MPLS, Telephony, Hosted Services, Sales Process, Direct Sales, Networking, Call Centers, Team Leadership, Salesforce.com, Leadership, Outsourcing, Professional Services, Go-to-market Strategy, Data Center, Wireless
Education
Fordham University 1988 — 1991
History, American History
ShoreTel December 2010 - Present
CharlesSchwab through netPolarity May 2009 - November 2010
Compucom Excell Data February 2008 - February 2009
HCL Technologies December 2003 - February 2008
Satyam Computer Services Ltd June 2003 - December 2003
Altech Star Solutions (P) Ltd May 1999 - May 2003
Skills
C#, .NET, MFC, Multithreading, Microsoft SQL Server, Software Design, C++, WinForms, Visual C++, Testing, Web Applications, Win32 API, Windows, Debugging, Troubleshooting, Agile Methodologies, Software Development, C, XML, Microsoft Technologies, Visual Studio, Web Services, SQL, Java, Software Engineering, Scrum, OOP, Distributed Systems, ClearCase, Java Enterprise Edition, ASP.NET, WPF, Perl, Design Patterns, TCP/IP, WCF, Object Oriented Design, Software Project..., SOA, UML
Education
MK UNIVERSITY 1993 — 1997
Bachelor of Engineering (B.E.)
Madurai Kamaraj University 1993 — 1997
Bachelor of Engineering (B.E.), Mechanical Engineering
Hewlett-Packard March 2013 - Present
Equinix July 2011 - November 2012
Polycom April 2008 - October 2010
ShoreTel August 2006 - October 2007
Lucile Packard Children's Hospital April 2004 - January 2006
Arkivio June 2003 - September 2003
Stanford University January 2002 - June 2003
Guidant Corporation January 2001 - December 2001
Sun Microsystems September 1997 - December 2001
Skills
Administrative..., PowerPoint, Executive Support, Customer Service, Travel Arrangements, Coordination, Outlook, Office Management, Travel Planning, Telephone Skills, Event Planning, Office Administration, Calendaring, Recruiting, Microsoft Excel, Event Management, Salesforce.com, Social Networking, Visio, Confidentiality, Program Management, Microsoft Word, Training, Online Research, System Administration, Payroll, Calendars, Marketing, Accounts Receivable, Newsletters, SharePoint, Budgets, Accounts Payable, Expense Reports, Spreadsheets, Data Entry, Lotus Notes, Concur, Management, Expenses, Human Resources, Microsoft Office, Administrative Work, Time Management, Project Management, Software Documentation, Executive Level..., Fax, New Hire Orientations, Executive...
Education
De Anza College 1998 — 2007
Associates Degree, Business & Computer Information Systems
ShoreTel July 2014 - Present
ShoreTel July 2013 - June 2014
ShoreTel April 2012 - July 2013
LifeSize Communications February 2010 - April 2012
ShoreTel, Inc. July 2008 - March 2010
ShoreTel, Inc. February 2004 - July 2008
Check Point Software 2002 - 2004
Ingrian Networks 2001 - 2002
Shoreline (now known as ShoreTel) 2000 - 2001
Modular Computing Systems June 1999 - July 2000
Skills
Channel Partners, Unified Communications, VoIP, Direct Sales, Channel, Solution Selling, Business Development, Selling, Cloud Computing, Managed Services, Sales Operations, Telecommunications, Telephony, Networking, SaaS, Business Strategy, Go-to-market Strategy, Wireless, Channel Sales, SIP, Video Conferencing, IT Strategy, Data Network Design, Public Speaking, Network Infrastructure, Strategic Partnerships, Strategy, Sales Management, Salesforce.com, Video, Channel Optimization, Business Alliances, Management, Channel Management, Channel Programs, Team Leadership, Business Process..., Sustainable Business, Network Communications, Network Systems, Employee Training, Sales Engineering, Leadership, Strategic Leadership, Green Energy, Strategy Development, Strategic Consulting, Training & Development, Channel Creation, Consultative Selling
Education
Marylhurst University 2009 — 2011
MBA in Sustainable Business
Southern Methodist University 1986 — 1991
BS
ShoreTel January 2013 - Present
ShoreTel July 2012 - December 2012
Netgear July 2011 - June 2012
Netgear January 2011 - July 2011
Netgear April 2010 - January 2011
Juniper Networks October 2007 - April 2010
Juniper Networks October 2005 - October 2007
XO Communications April 2000 - January 2004
Sprint 1998 - 2000
Sprint September 1996 - May 1998
Skills
Channel, Channel Marketing, Lead Generation, Enterprise Software, Cloud Computing, Multi-channel Marketing, Go-to-market Strategy, Strategy, Channel Partners, Demand Generation, Telecommunications, Solution Selling, SaaS, Sales Enablement, Sales Operations, Pre-sales, Sales Process, Partner Management, Product Marketing, Cross-functional Team..., Management, Professional Services, Managed Services, Strategic Partnerships, Marketing Strategy, Marketing, Wireless, Program Management, VoIP, Salesforce.com, Networking, Unified Communications
Education
Georgia Tech
MSM, Marketing and Operations
Villanova University
BS, Business Administration
ShoreTel March 2012 - Present
M5 Networks October 2011 - March 2012
The Bowery Hotel February 2007 - December 2009
The M&A Advisor June 2005 - January 2007
Skills
VoIP, IT Management, IT Operations, LAN-WAN, Networking, System Administration, Microsoft Technologies, Unified Communications, Help Desk Support, Microsoft Exchange, Telecommunications, Cisco Technologies, Cloud Computing, Databases, IT Solutions, Data Center, Hotel Management, Integration, Switches, Technical Support
Education
Colorado Technical University
Bachelor of Science (B.S.), Information Technology, Network Management Concentration, GPA 3.79 / 4.00
ShoreTel March 2010 - Present
ShoreTel July 2012 - December 2014
ShoreTel March 2010 - July 2012
Spanlink Communications January 2008 - January 2010
Spanlink Communications January 2008 - January 2009
Spanlink Communications March 2005 - January 2008
AT&T (SBC Services May 2001 - March 2004
Avanade 2000 - 2001
Accenture 1995 - 2000
Skills
Go-to-market Strategy, Cross-functional Team..., Leadership, Product Lifecycle..., Forecasting, Unified Communications, VoIP, Cloud Computing, Telephony, IVR, Contact Centers, Sales Engineering, Telecommunications, Wireless, Contact Centre..., Contact Centre Design, Mobile Devices, SIP, Cisco Technologies, Pre-sales, Channel Partners, Product Management, New Business Development, Managed Services, Solution Selling, Call Centers, Video Conferencing, Strategy, IP, Enterprise Software, Management, Selling, Business Development, Networking, Sales Operations, Start-ups, Sales Process, Security, SaaS, Professional Services, Program Management, Sales, Customer Engagement
Education
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2009
MBA
Dallas Baptist University 1998 — 1999
MA
Dallas Baptist University 1993 — 1997
BA
Dallas Baptist University 1993 — 1997
BA
University of Oxford 1996 — 1996
BA
ShoreTel March 2012 - Present
5 Star Franchise Solutions, Inc. 2011 - 2012
AT&T 1999 - 2010
AT&T 1997 - 1999
AT&T 1994 - 1997
Exhibit Solutions Inc. 1992 - 1994
Skills
Copy Editing, Franchise Consulting, Commercial Lending, Direct Sales, New Business Development, Solution Selling, Sales Management, Telecommunications, Account Management, Sales, Salesforce.com, Lead Generation, Sales Process, Strategic Partnerships, VoIP, Strategic Planning, B2B, Marketing Strategy, Channel, Marketing, Networking, Selling, Leadership, Management, Managed Services, Contract Negotiation, Cloud Computing, Co-location
Education
Indiana University Bloomington 1988 — 1992
BA, Journalism
ShoreTel July 2015 - Present
Interactive Intelligence September 2014 - June 2015
Interactive Intelligence October 2013 - June 2015
Interactive intelligence January 2012 - October 2013
Interactive Intelligence January 2008 - December 2011
Interactive Intelligence October 2006 - January 2008
Skills
SIP, Unified Communications, IVR, VoIP, SaaS, Cloud Computing, Pre-sales, ACD, Enterprise Software, Telephony, Telecommunications, Call Centers, Professional Services, CTI, Contact Centers, Product Management, Product Marketing, Solution Selling, Managed Services, Management, Integration
Education
Indiana University-Purdue University at Indianapolis 2002 — 2005
Master of Science (MS), Computer Science
Devi Ahilya Vishwavidyalaya 1997 — 2002
MCA, Computer Science
Carmel School Bhopal
Carmel School Bhopal
Carmel School Bhopal
Carmel School Bhopal
Carmel School Bhopal
Panasas February 2015 - Present
ShoreTel April 2014 - February 2015
VMware February 2014 - April 2014
LiquidSpace September 2013 - January 2014
Cisco Systems November 2012 - May 2013
eBay Enterprise February 2011 - June 2012
Milestone Internet Marketing August 2009 - July 2010
imusti.com November 2008 - August 2009
Bharat Forge Ltd 1994 - 1999
Skills
SEM, Digital Marketing, Web Analytics, SEO, Online Marketing, Email Marketing, Lead Generation, Mobile Marketing, Social Media Marketing, Google Analytics, Demand Generation, Online Advertising, Market Research, Start-ups, PPC, Marketing Communications, Analytics, Metrics, Display Advertising, Affiliate Marketing, Microsoft Excel, Integrated Marketing, Customer Acquisition, Go-to-market Strategy, Media Buying, Google Adwords, Retargeting, Brand Awareness, Direct Response, Local Marketing, Omniture, Web Project Management, Web Marketing, Competitive Analysis, Interactive Marketing, Marketing Strategy, Organic Search, Advertising, B2B, Salesforce.com, Adobe Test & Target, Account Manager, Omniture Sitecatalyst, Search Engine..., Search Engine Marketing, Branding, HubSpot, Cloud Marketing, WordPress, sirius decisions
Education
University of California, Santa Cruz 2006 — 2006
Certificate, Bioscience Business & Marketing
Symbiosis International University 1993 — 1994
Masters, International Business
University of Pune 1991 — 1993
MS, Organic Chemistry
Delhi Public School - R. K. Puram 1986 — 1988
ShoreTel November 2011 - Present
SugarCRM September 2009 - May 2011
CallidusCloud May 2005 - September 2009
Trend Micro January 2004 - May 2005
Phoenix Technologies 1999 - 2004
Adobe Systems 1995 - 1999
Skills
Channel, Business Development, Marketing, Relationship Management, Salesforce.com, Go-to-market Strategy, Lead Generation, Demand Generation, Enterprise Software, CRM, Marketing Automation, SaaS, Leadership, Professional Services, Sales Enablement, Strategic Partnerships, Managed Services, Start-ups, Unified Communications, Product Management, Cross-functional Team..., Multi-channel Marketing, Partner Management, Program Management, Management, Sales, Solution Selling, Strategic Alliances, Channel Partners, Product Marketing, Cloud Computing
Education
Golden Gate University 1998 — 2001
MBA, Business and Marketing
ShoreTel May 2014 - Present
ShoreTel February 2013 - May 2014
ShoreTel April 2012 - February 2013
M5 Networks July 2011 - April 2012
Xerographic Solutions, Inc January 2011 - July 2011
Xerographic Solutions, Inc January 2010 - January 2011
Xerographic Solutions, Inc July 2008 - December 2009
Xerox January 2003 - June 2008
Skills
Customer Satisfaction, Outstanding Customer..., Customer Retention, Growing Revenue, Salesforce.com, Managed Services, Operations, Inside Sales, Service Delivery, HR Management, Services Marketing, Managed Print Services, Employee Management, P&L Management, Sales, Microsoft Office, Teamwork, Service Management, Customer Engagement, Client Services, Client Retention, Client Relationship..., Customer Service, Financial Services, CRM, Cloud Computing, Personnel Management, Account Management, Team Building, Process Improvement, Team Leadership, Sales Management, Program Management, Vendor Management, Professional Services, Management, Strategy, Call Center, Leadership, Telecommunications, Call Centers, Direct Sales, Customer Experience, Employee Training, SaaS, Integration, Enterprise Software, Solution Selling, Sales Process, Sales Operations
Education
Medaille College
Business Administration
Brighton High School 1990 — 1994
New York State Regents Diploma
Currently Seeking Next Opportunity & Contracting in Product Management Role February 2015 - Present
Activu January 2014 - January 2015
ShoreTel March 2013 - October 2013
Siemens Enterprise Communications July 2011 - February 2013
Avaya, Inc. April 2005 - September 2010
NEC America, Inc. August 1994 - April 2004
UTAM, Inc. 1996 - 2004
Siemens July 1986 - March 1994
Contel Executone May 1983 - March 1986
Skills
Product Management, Go-to-market Strategy, Unified Communications, Product Lifecycle..., Product Marketing, Telecommunications, SaaS, VoIP, Wireless, Product Development, Cross-functional Team..., Mobile Devices, SIP, Contact Centers, Cloud Computing, Strategic Partnerships, Data Center, Telephony, IP, Strategy, Channel, Pre-sales, Enterprise Software, Professional Services, Managed Services, Business Alliances, Channel Partners, Sales Enablement, Solution Selling, Start-ups, Mobile Technology, Strategic Alliances, P&L Management, Mobile Communications, Product Launch, Demand Generation, Partner Management, Integration, Competitive Analysis, Multi-channel Marketing, Sales Engineering, Product Planning, Solutions Marketing, Global Business..., Thought Leadership, Mobile Applications, Product Requirements, Business Case, IVR, Value Propositions
Education
LIU Post 1984 — 1985
Courses toward MBA, Business
New York Institute of Technology 1973 — 1977
BS, Business Management
Rose-Hulman Institute of Technology 1972 — 1973
BS, Electrical Engineering
IBM Canada September 2014 - Present
Sigma Services Conseils April 2013 - Present
IBM Canada Ltd. February 2014 - September 2014
IBM December 2013 - April 2014
Institut de tourisme et d'hôtellerie du Québec (ITHQ) November 2013 - March 2014
Sigma Services Conseils April 2013 - September 2013
ShoreTel January 2011 - April 2013
babyTEL November 2009 - January 2011
Nortel March 2005 - November 2009
Nortel October 2007 - October 2008
Skills
Telecommunications, Sales Channel..., Channel Engagement, Territory..., Territory Expansion, Territory Management, Strategic Partnerships, Partner Management, Customer Acquisition, Sales Management, Sales Presentations, Technical Presentations, Client Presentation, Persuasive Presentations, Solution Selling, Targeted Account Selling, Sales Force Development, Telephony, VoIP, Channel, Strategy, Competitive Analysis, Wireless, Go-to-market Strategy, Channel Partners, Management, Selling, Sales Operations, Enterprise Software, Unified Communications, Channel Sales, SIP Trunking, Program Management, SIP, Managed Services
Education
Concordia University 1993 — 1996
B. Comm, MIS
ShoreTel 2010 - Present
Spanlink 2005 - 2009
ShoreGroup 2003 - 2005
Cisco Systems 1999 - 2004
Webline Communications 1999 - 1999
Avid Technology 1993 - 1998
JVC 1989 - 1993
Martin Audio 1982 - 1990
Sigma Sound Studios 1978 - 1982
Skills
VoIP, Product Management, Telecommunications, Networking, SaaS
Education
Massachusetts Institute of Technology - Sloan School of Management 2007 — 2008
Executive Certificate
Syracuse University 1973 — 1978
Bachelor of Science (BS)
Dwight Englewood 1969 — 1973
paterson schools
public school 20
ShoreTel 2015 - Present
Shoretel Inc. June 2010 - Present
ShoreTel 2007 - 2010
Aspect Software April 2005 - June 2007
Aspect Software 2003 - 2005
Aspect Software 2001 - 2003
Amtel Export India December 1998 - April 2001
Anjleem enterprises - India April 1997 - December 1998
Skills
C#, .NET, WinRT, WPF, XAML, Agile Methodologies, WCF, C++, Win32 API, System Architecture, ODBC, XMPP, UCWA, UCMA, MFC, JQuery, YUI, JavaScript, Visual C++, ASP.NET, WebService, MVVM, Web Services
Education
Dharmsinh Desai Institute of Technology 1993 — 1997
BE, Elecotrinics & Communications
Gujarat University 1993 — 1997
BE, Electronics and Communication
Zippy Shell NYC January 2015 - Present
D'Aleo Enterprises 2015 - Present
Shoretel March 2002 - April 2014
Quick Com March 1998 - February 2001
NYNEX June 1989 - June 1995
Skills
CRM, Start-ups, Sales Management, Salesforce.com, New Business Development, Contract Negotiation, Account Management, Team Building, B2B, Telecommunications, Strategic Planning, Business Development, VoIP, Strategic Partnerships, Solution Selling, Unified Communications, Selling, Managed Services, Integration, Channel, Customer Satisfaction, Sales Operations, Cloud Computing, Lead Generation, Enterprise Software, Call Centers, Direct Sales, Sales, SaaS, Management, Sales Process, Product Management, Competitive Analysis, Wireless, Channel Partners, IP, Negotiation, Cross-functional Team..., Leadership, Business Strategy
Education
Manhattan College 1961 — 1965
BS, Biology
LIU Post
MS, Microbiology
teleNetwork January 2013 - Present
ShoreTel May 2012 - January 2013
CLV Campus Living Villages July 2011 - May 2012
Writers in the Schools August 2010 - May 2012
Dell Financial Services October 2007 - August 2010
Skills
English, Creative Writing, History, Desktop Support, Technical Writing, Teaching English, Teaching Writing, Technical Editing, FrameMaker, Editing, Manuals, Agile Methodologies, Technical Documentation, Structured Authoring, Online Help, SharePoint Designer, Microsoft Office, Software Documentation, Technical Support, Copy Editing, Teaching, Proofreading, Poetry, Interviews, Publications, Nonprofits, Facebook, Performing, Teaching English as a..., Social Networking, Web Content, Blogging, Outlook, Research, Fundraising, Marketing
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Information Systems, Project Management, 4.0
University of Houston 2010 — 2012
BA in English Literature, English major, History Minor
The University of Texas at Arlington 2002 — 2007
ShoreTel August 2013 - Present
ShoreTel April 2012 - Present
Phyiscal Therapy of Los Gatos June 2006 - October 2011
Solectron 1996 - 2000
Insight Imaging 1995 - 1996
Gold Disk September 1990 - October 1992
Skills
Customer Service, Management, Human Resources, Telecommunications, Administrative..., Time Management, Sales, Salesforce.com, Solution Selling, Project Management, Call Centers, Outlook, Product Marketing, Employment-based..., Onboarding, Event Planning, Events Coordination, Meeting Planning, First Responder
Education
De Anza College
ShoreTel February 2011 - Present
Onix Networking Corp. December 2008 - January 2011
Enterasys December 2006 - July 2008
3Com Corporation 1998 - 2006
Advanced Computer Communications 1996 - 1998
Skills
Ethernet, Switches, IPSec, IP, Cloud Computing, VoIP, WiFi, Routing, Telecommunications, Routers, CCNA, CCNP, TCP/IP, WAN, Wireless, Network Architecture, Wireless Networking, SIP, QoS, LAN-WAN, VLAN, WLAN, Networking, Sales Engineering, SIP Trunking, Unified Communications, Telephony, Cisco Technologies, Firewalls, MPLS, Network Design, Network Security, Virtualization, Data Center, VPN
Education
Cleveland State University 1981 — 1987
Bachelor of Science (BS), CIS
ShoreTel October 2014 - Present
Juniper Networks December 2013 - Present
Juniper Networks November 2009 - December 2013
Nortel August 2005 - November 2009
BellSouth Business Systems October 2001 - August 2004
BellSouth Business Systems October 2000 - October 2001
BellSouth Business Systems October 1999 - October 2000
BellSouth Business Systems July 1996 - October 1999
Skills
Go-to-market Strategy, Product Marketing, Strategy, Unified Communications, Telecommunications, Product Management, Sales Management, Marketing, Wireless, Channel, Managed Services, Cisco Technologies, Solution Selling, Business Development, Selling, VoIP, Contract Negotiation, Cross-functional Team..., Enterprise Software, CRM, SaaS, Lead Generation
Education
Georgia State University - J. Mack Robinson College of Business 1994 — 1996
Master of Business Administration (MBA), International Business
Georgia State University - J. Mack Robinson College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Marketing
Ford Investment Properties May 2015 - Present
David Lerner Associates, Inc. July 2013 - Present
Tommie Copper October 2010 - September 2012
brightstack TECHNOLOGIES May 2008 - January 2011
ShoreTel November 2005 - April 2008
Avaya 2003 - 2005
Skills
Account Management, Marketing Strategy, Strategic Partnerships, New Business Development, Salesforce.com, Direct Sales, Apparel, Channel, Sales Management, SaaS, E-commerce, Unified Communications, VoIP, Telecommunications, Solution Selling, Sales Process, Managed Services, Lead Generation, Product Marketing, Sales, Call Centers, Selling, B2B, Professional Services, Contract Negotiation, Vendor Management, Go-to-market Strategy, Business Development, Start-ups, Sales Operations, Cloud Computing, Multi-channel Marketing, CRM, Channel Partners, Management, Email Marketing, Direct Marketing, P&L Management, Customer Acquisition, Product Management, Marketing, Customer Retention, Sales Presentations, Strategy, Competitive Analysis, Cross-functional Team..., Cold Calling, Networking
Education
Franklin & Marshall College 1983 — 1987
ShoreTel January 2015 - Present
State of California January 2006 - Present
Skytree - The Machine Learning Company® April 2014 - December 2014
Kontiki March 2012 - July 2013
Electric Power Research Institiute (EPRI) June 2011 - March 2012
NVIDIA June 2005 - June 2011
Skills
Notary Public, Office Management, Travel Arrangements, Outlook, Calendaring, Event Planning, Administrative..., Calendars, Office Administration, Lotus Notes, Process Scheduler, Confidentiality, Adobe Acrobat, Spreadsheets, Access, Administrative..., Executive..., Management, Program Management
Education
San Jose State University
BS
De Anza College
AA
Bayview Residential Brokerage June 2012 - Present
Opes Advisors July 2012 - September 2013
ShoreTel November 2007 - March 2012
National City Mortgage July 2007 - August 2007
MortgageIT October 2005 - July 2007
Diversified Capital Funding September 2004 - October 2005
Home Service Assoc. May 2002 - September 2004
Teachers Helper May 2001 - September 2001
Skills
Sales, Customer Service, Loans, Mortgage Lending, Mortgage Banking, Pipeline Management, Compliance, Auditing, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Calyx Point, DataTrac, Windows, ShoreTel, SaaS, Unified Communications, VoIP, Loan Servicing, Call Centers, Selling
Education
West Valley College 2004 — 2006
General Education
De Anza College
Business Administration / Marketing
SolarWinds July 2015 - Present
ShoreTel September 2012 - July 2015
SHW Group September 2006 - September 2012
Blue Cross Blue Shield of Michigan Retiree Association February 2003 - August 2009
MISSL: Michigan Impala SS Lovers December 2006 - November 2007
MISSL: Michigan Impala SS Lovers December 2004 - November 2007
Peter Basso Associates 2001 - 2006
Motor City Electric 1997 - 2001
Saturn of Farmington Hills September 1994 - February 1997
Skills
AutoCAD, Microsoft Office, Mac OS X, SharePoint, Revit, Windows Server, Troubleshooting, Technical Support, Microsoft Exchange, OS X, CAD, Windows, HTML
Education
Eastern Michigan University
Bachelor of Science (B.S.)
ShoreTel July 2014 - June 2015
Dydacomp October 2012 - July 2014
Avaya October 2004 - October 2012
Avaya 2000 - 2004
Lucent Technologies 1998 - 2000
Lucent Technologies 1996 - 1998
AT&T 1994 - 1996
AT&T 1991 - 1994
AT&T 1984 - 1991
AT&T 1981 - 1984
Skills
Avaya, Telecommunications, Product Management, Product Marketing, Customer Service, Customer Support, Program Management, Product Realization..., Technical Documentation, Internationalization, Localization, Sales, Sales Operations, Vertical Marketing, Call Center, Contact Centers, Call Centers, Strategic Partnerships, Management, Customer Experience, Leadership, VoIP, Training, Process Improvement, Project Portfolio..., Cross-functional Team..., Go-to-market Strategy, Unified Communications, Professional Services, Product Offerings, Project Management, CTI
Education
Columbia University - Columbia Business School
Market Management
County College of Morris
Finance and Accounting
University of Utah
Liberal Arts
RedSeal Inc. January 2015 - Present
Timmerman Consulting 2013 - 2015
ASSIA 2009 - 2013
ShoreTel 2005 - 2008
Proxim 2002 - 2002
Superscape 1998 - 1999
Octel Communications/Lucent 1992 - 1998
McKinsey & Company 1985 - 1992
Skills
Product Marketing, Go-to-market Strategy, Strategic Partnerships, Product Management, Cloud Computing, SaaS, Demand Generation, Strategy, Start-ups, Wireless, Mobile Communications, Mobile Applications, Telecommunications, Cross-functional Team..., Executive Management, Mobile Devices, VoIP, Competitive Analysis, Leadership, Business Strategy, Channel Partners, Marketing, Integrated Marketing, Product Launch, Salesforce.com, Marketing Strategy, Business Alliances, Business Development, Management, Marketing Management, Team Management, DSL, Corporate Strategy..., International Business, Pricing Strategy, Marketing Communications, CRM, International Sales, Wireless Networking, Networking, Broadband Access, Channel
Education
Harvard Business School
MBA
Princeton University
B.S., Mechanical and Aerospace Engineering
ShoreTel July 2015 - Present
ShoreTel July 2013 - Present
ShoreTel August 2011 - June 2013
Avaya December 2009 - February 2011
Nortel January 2007 - January 2010
Spinner 2005 - 2006
Alltel 2000 - 2005
Alltel 1990 - 2005
Nationwise Auto Parts 1982 - 1990
Skills
Sales, Negotiation, Marketing, Purchasing, Telecommunications, Unified Communications, Solution Selling, VoIP, Channel, Sales Management, Wireless, Account Management, Direct Sales, New Business Development, Telephony, Sales Operations, Call Center, Product Management, Salesforce.com, Strategic Partnerships, Management, Channel Partners, Sales Process, Leadership, Selling, Marketing Strategy, Go-to-market Strategy, SaaS, Product Marketing, Professional Services, Cloud Computing, Mobile Devices, Call Centers
Education
Mercer University - Stetson School of Business and Economics 1987 — 1989
Bachelor of Business Administration
airWorx Construction Equipment & Supply August 2014 - Present
NIR Roof Care - National Int'l Roofing May 2014 - August 2014
In The Swim July 2013 - September 2013
Personal training November 2012 - July 2013
Fitness 19 March 2012 - November 2012
ShoreTel May 2011 - July 2011
BCBGMAXAZRIAGROUP May 2009 - May 2011
Dart May 2007 - September 2007
Skills
Sales, Scissor Lift, Distribution, Parts, Microsoft Office, Siebel, Microsoft Dynamics AX..., Customer Service, Retail Category..., Personal Training, Aerial Lifts, Apple Mac, rentalman, Salesforce.com, Parts Ordering, Shipping & Receiving, internet sales, New Business Development, Operations Management, Purchasing, Team Building, Management, Sales Management, Inventory Management, Customer Satisfaction, Account Management, Strategic Planning, Forecasting, Negotiation, Contract Negotiation, Sales Operations, Microsoft Excel, Project Management, Process Improvement, Budgets, Marketing, Logistics, Leadership, Pricing, Sales Process, Direct Sales, Team Leadership, Business Development, Business Planning, Microsoft Word, Customer Retention, Continuous Improvement, Inventory Control, Business Strategy, Contract Management
Education
College of DuPage 2008 — 2009
Business Administration and Management, General
Murray State 2007 — 2008
Business/Commerce, General
ShoreTel June 2015 - Present
Stuart Steel Protection December 2013 - August 2014
R3 Reliable Redistribution Resource May 2010 - October 2012
Midco Waste Management February 2008 - May 2010
Commerce Bank May 1999 - March 2008
Skills
Customer Service, Sales, Microsoft Word, Outlook, Data Entry, Spreadsheets, Administration, Training, Management, Call Centers, Telephone Skills, Microsoft Excel, Forecasting, Pricing, Teamwork, Customer Satisfaction, Time Management, Team Building, Team Leadership, AS400 system, Profit Margins, FedEx, RMA, Citrix, Ten Key, Cash Handling Experience, Phone Etiquette, Highly detail oriented, Outstanding..., Determined to Succeed, Increasing Sales Revenue, Customer Retention, Bids, Syteline ERP, Estimating, Submittals, Documentation, Filing, Account Management, Customer Experience, SAP, Negotiation, Accounting, Onboarding, PowerPoint, Onb, Meeting Scheduling, Budget Management, Event Planning, Travel Arrangements
Education
Kean University 2006 — 2013
Bachelor's Degree, Business Administration and Management, General
Old Bridge
ShoreTel January 2015 - Present
ShoreTel July 2013 - Present
ShoreTel July 2010 - Present
NEC Corporation of America October 2009 - July 2010
NEC Unified Solutions April 2009 - October 2009
NEC Unified Solutions, Inc. October 2008 - April 2009
NEC Unified Solutions, Inc. September 2005 - September 2008
NEC Unified Solutions July 2003 - September 2005
NEC America, Inc. April 2000 - July 2003
BNSF Railway June 1981 - September 1996
Skills
VoIP, Telecommunications, Sales Engineering, Mobile, Telephony, Public Speaker, Public Speaking, SIP, Unified Communications, Mobile Devices, IP, Managed Services, Network Design, WAN, Channel Partners, Cisco Technologies, Call Centers, Cloud Computing, Contact Centers, Wireless, Professional Services, Data Center, Unified Messaging, SIP Trunking, Business Development, Solution Selling, Wireless Networking, Networking, Direct Sales, Selling, Ethernet, MPLS, Co-location, Integration, Video Conferencing, LAN-WAN, TDM, IVR, IP PBX, ACD, Sales
Education
Colorado School of Mines 1977 — 1979
Chemistry, Geology, Programming
NetSuite March 2015 - Present
NetSuite April 2013 - March 2015
ShoreTel May 2012 - April 2013
Dell July 2011 - April 2012
JI Companies May 2008 - July 2011
L-3 Communications May 2006 - April 2008
SI International July 2003 - May 2006
Dell October 2001 - July 2003
Skills
PowerPoint, Proposal Generation, Strategic Planning, Account Management, Analysis, Team Building, Program Management, Marketing, Customer Service, Sales, Leadership, Strategy, Management, Business Development, Contract Negotiation, New Business Development, Project Management, Strategic Partnerships, Business Process..., CRM, MS Project, Microsoft Excel, Microsoft Word, SaaS, Sales Process, RFP, Software Documentation, Proposal Writing, Salesforce.com, Sales Presentations, SharePoint, Content Management
Education
McNeese State University 1988 — 1990
N/A
Lake Charles Boston High School 1984 — 1987
ShoreTel February 2015 - Present
Community Parents Head Start December 2010 - June 2013
CitiGroup/Legg Mason April 2008 - October 2010
Bank of America January 2008 - March 2008
Forex Capital Markets LLC April 2003 - August 2007
Morgan Stanley February 1999 - October 2002
Skills
Leadership, Access, Investments, Derivatives, Accounting, CRM, Customer Service, FX Options, Portfolio Management, Training, PowerPoint, Software Documentation, salesforce, Human Resources, Office Management, Deposits, Withdrawals, Microsoft Office, Management, Microsoft Excel, Interviews, Sales, Microsoft Word, Outlook, Finance, Event Planning
Education
Manhattan College
Business Administration
uncommon schools
ShoreTel April 2014 - Present
Market Source, Inc (AT&T December 2011 - May 2014
MarketSource Inc. 2012 - April 2014
BANKS AND BANKS ENTERPRISES February 2005 - January 2011
AMERICAN EQUITY MORTGAGE March 2007 - September 2007
NISSAN AND KIA OF UNION CITY December 2001 - January 2005
Hewlett-Packard October 1997 - September 2001
US Navy 1991 - 1995
US Navy 1991 - 1995
US Navy 1991 - 1995
Skills
•Small Business..., •Territorial..., •Computer..., •Staff Training and..., •Business to Business..., •Inside/Outside Sales, •Profitability..., •Strategic Market..., Leadership, Sales, Selling, Management, Financial Analysis, Sales Process, Marketing Strategy, Strategy, Cold Calling, Enterprise Software, Customer Satisfaction, B2B, Direct Sales, Analysis, Solution Selling, Account Management, VoIP, Telecommunications, Managed Services
Education
DeVry University-Texas 1996 — 1998
Associates, Applied Science in Electronics
DeVry University-Texas 1996 — 1998
Associate of Science (AS), Electronics
Yodle March 2013 - Present
ShoreTel July 2010 - January 2013
Line2 November 2008 - August 2010
Teleplace January 2008 - November 2008
Epana 2003 - 2008
AIG 1999 - 2001
IDT 1995 - 1998
Bell Laboratories 1988 - 1995
Skills
Telecommunications, Start-ups, Software Development, VoIP, Cloud Computing, SaaS, Product Management, Mobile Devices, IP, Agile Methodologies, Linux, Data Center
Education
Massachusetts Institute of Technology
Ph.D., Physics
ShoreTel April 2009 - Present
Infineon Technologies January 1999 - June 2008
Skills
Solution Selling, Account Management, SaaS, Telecommunications, Product Management, Telephony
Education
Colorado State University-Pueblo 1982 — 1986
Bachelor of Science (BS), Computer Science
Fonality March 2015 - Present
ShoreTel September 2013 - March 2015
Affiliated Communicatons November 2006 - September 2013
Enterprise Systems 2002 - 2005
Skills
Telephony, Telecommunications, VoIP, Avaya, Managed Services, SIP Trunking, Wireless, SIP, Solution Selling, QoS, IP, LAN-WAN, Optical Fiber, ISDN, Network Architecture, Network Design, Ethernet, Data Center, Contact Centers, Call Centers, Video Conferencing, Network Engineering, Cabling, MPLS, IVR, Broadband, Co-location, WAN, Sales Engineering, Wireless Networking, IP PBX, T1, Cisco Technologies, Telepresence, CTI, ACD, Vendor Management, DSL, Switches, Troubleshooting, Unified Communications, Avaya Technologies, CRM, Sales Operations
Education
Harding University
Klein Oak High School 1985 — 1989
ShoreTel October 2014 - Present
Communications Resources, Inc. April 2012 - October 2014
ShoreTel March 2011 - April 2014
Vartel June 2010 - January 2012
Skills
Unified Communications, Telecommunications, Telephony, Training, Managed Services, VoIP, IP, Contact Centers, Call Centers, SIP, Mobile Devices, Customer Experience, TCP/IP, Integration, System Deployment, Microsoft Office, Networking
Education
Kennesaw State University 2001 — 2007
Bachelors of Fine Art, Art/Art History
Interactive Intelligence July 2015 - Present
ShoreTel July 2013 - July 2015
ShoreTel April 2012 - June 2013
ShoreTel October 2011 - April 2012
InPath Devices May 2007 - October 2011
Skills
Unified Communications, Sales Management, Solution Selling, VoIP, Direct Sales, Telecommunications, Channel Partners, Telephony, Sales Operations, Channel, Go-to-market Strategy, Channel Sales, Selling, Salesforce.com, Strategic Partnerships, Sales Process, Managed Services, Sales
Education
University of Nebraska at Omaha 2014 — 2015
Master of Business Administration (MBA)
Creighton University 2002 — 2007
ShoreTel June 2006 - Present
Shoretel Inc June 2006 - Present
Skills
VoIP, Cisco Technologies, Unified Communications, MPLS, Disaster Recovery, Strategic Planning, Telecommunications, IP, SIP, Process Improvement, Cloud Computing, Leadership, Salesforce.com, Call Centers, SaaS, Ethernet, Telephony, Managed Services, Data Center, Wireless, WAN, Network Design, Product Management, Switches, Networking, Troubleshooting, TCP/IP, VPN, Network Engineering, Service Delivery, LAN-WAN, Co-location, Cross-functional Team..., Hardware, Hosted Services, Team Leadership, Sales Engineering, Network Architecture, Voice, Cisco IOS, Project Management, Technical Support, QoS, Wireless Networking, Vendor Management, Integration, CCNA, Virtualization, ACD, Network Security
Education
DeVry University 2005 — 2006
System, Networking, and LAN/WAN Management/Manager
ShoreTel March 2013 - Present
Paragon Legal October 2010 - December 2013
The Clorox Company 2012 - 2013
McKesson 2010 - 2012
Hitachi Global Storage Technologies January 2011 - June 2011
Extreme Networks September 2008 - September 2010
Morrison & Foerster LLP October 1998 - March 2007
Shearman and Sterling September 1992 - September 1998
Skills
Licensing, Securities Regulation, Negotiation, Management, Securities Offerings, Intellectual Property, Corporate Governance, Contract Negotiation, Mergers, SEC Periodic Reporting, Mergers & Acquisitions, Corporate Law, IPO, FCPA, Commercial Litigation, Venture Capital
Education
Harvard University
A.B., Economics and East Asian Studies
Lane Tech High School
University of Michigan Law School
J.D., Law
ShoreTel July 2014 - Present
Cisco Systems July 2011 - July 2014
Dell January 2006 - July 2008
Skills
Cisco Collaboration..., VMware, VMware ESX, Cisco VoIP, Cisco UCS, Cisco IOS, Customer Engagement, Routing, CCNA, OSPF, Unified Communications, Software Documentation, Cisco Technologies, Network Architecture, Unix, SQL, Testing, Agile Methodologies
Education
San Jose State University 2008 — 2010
Master of Science (M.S.), Computer Software Engineering
Guru Nanak Dev University 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science
ShoreTel July 2013 - Present
ShoreTel January 2013 - June 2013
ShoreTel January 2012 - December 2012
ShoreTel October 2007 - December 2011
Nortel 2003 - 2007
Accenture Technology Solutions 2001 - 2003
Skills
Storage, Vendor Management, PRI, Key Account Management, System Deployment, Call Center, Enterprise Mobility, Unified Communications, VoIP, Channel Partners, Wireless, Cisco Technologies, IP, Pre-sales, Telecommunications, TCP/IP, Call Centers, Data Center, Managed Services, SIP, Enterprise Software, Avaya, QoS, Solution Selling, Sales Engineering, Cloud Computing, Telephony, SIP Trunking, Networking, WAN, Selling, TDM, Contact Centers, Ethernet, MPLS, Sales Operations, Unified Messaging, Co-location, Hosted Services, IVR, LAN-WAN, Network Design, Professional Services, IP PBX, Video Conferencing, Telepresence, T1, SaaS, Go-to-market Strategy, H.323
Education
Devry 1999 — 2003
Bachelor of Computer Science, Networking & Communication Management
DeVry University
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
ShoreTel January 2014 - Present
Comfort Systems USA December 2012 - Present
The V Foundation January 2011 - Present
BayCare Health System January 2010 - Present
Cyrcadia Health Systems February 2013 - Present
Ivis Technologies September 2010 - Present
PricewaterhouseCoopers 2005 - July 2009
PricewaterhouseCoopers January 1977 - June 2009
Internal Revenue Service September 1973 - June 1977
Skills
Mergers, Strategy Development, Compliance, Program Management, Tax
Education
Stanford Law Directors College 2010 — 2010
Directors College
Duke Fuqua Executive Education 2006 — 2009
Executive Education
Golden Gate University 1984 — 1986
Masters, Taxation
Florida State University
B.S., Psychology
ShoreTel May 2011 - Present
Shermans Auto Repair 2015 - 2015
Shermans Auto Repair 2015 - 2015
AT&T's AVAYA Sales Center August 2009 - January 2011
AT&T July 2006 - January 2009
Cisco Systems / MarketStar May 2005 - June 2006
UPS October 2004 - January 2005
HEWLETT-PACKARD / fmr COMPAQ COMPUTER COMPANY January 1998 - January 2004
DIGITAL EQUIPMENT CORPORATION (DEC) December 1996 - January 1998
DIGITAL EQUIPMENT CORPORATION (DEC) June 1996 - December 1996
Education
Georgia State University 1984 — 1989
B.I.S., Bachelor of Interdisciplinary Studies
ShoreTel June 2013 - Present
ShoreTel January 2012 - June 2013
ShoreTel January 2011 - January 2012
Avaya December 2009 - January 2011
Nortel 1998 - 2009
Commonwealth Communications 1988 - 1997
Skills
Channel, Channel Partners, Unified Communications, Hosted Services, Telephony, Managed Services, Wireless, VoIP, Solution Selling, Telecommunications, IP, Call Centers, MPLS, Cloud Computing, Direct Sales, Professional Services, Data Center
Education
King's College
Bachelor of Arts, History
ShoreTel December 2010 - Present
Veraz Networks Company July 2006 - December 2010
Motorola March 2005 - June 2006
Infosys Technologies Ltd July 2000 - March 2005
Skills
SIP, Unified Communications, VoIP, Telecommunications, TCP/IP, IP, Linux, Erlang, Software Development, Routing, Cloud Computing, VxWorks, Switches, Project Management, ATM networks, SNMP, ATM
Education
Indian Institute of Technology, Bombay 1996 — 2000
Our Own English High School
BMC Software June 2015 - Present
ServiceNow – The Enterprise Cloud Company April 2015 - June 2015
VMware December 2012 - March 2015
ShoreTel March 2010 - November 2012
Oracle 2009 - 2010
SOMA Networks 2006 - 2009
Sylantro Systems 2003 - 2006
Openwave Systems 2001 - 2003
AdForce 1999 - 2001
Intel Corporation 1996 - 1999
Skills
Competitive Analysis, Market Research, Sales Tools Development, Product Marketing, Go-to-market Strategy, Cloud Computing, Virtualization, Virtual Desktop..., Unified Communications, Pricing Strategy, Financial Modeling, Salesforce Training, Corporate Blogging, Public Relations, Event Management, Project Management, Channel Partners, Brand Development, Product Management, Start-ups, Pricing, Telecommunications, Salesforce.com, Cross-functional Team..., Strategic Partnerships, Lead Generation, SaaS, Selling Skills, Wireless, Product Development, Business Development, Product Launch, Partner Management, Sales Operations, VoIP, Program Management, Sales
Education
Northwestern University - Kellogg School of Management
MBA, Marketing, Finance and Strategy
Massachusetts Institute of Technology
MS, Civil Engineering
University of California, Berkeley
BS, Civil Engineering
ShoreTel September 2013 - Present
Juniper Networks March 2008 - August 2013
Cisco Systems Inc. 2002 - 2008
Cisco Systems January 1998 - 2002
Hughes Software 1993 - 1996
Skills
Private Cloud, Cloud Computing, XaaS, Unified Communications, Network Security, Networking, Enterprise Mobility, Data Center, Voice & Data Convergence, Cisco VoIP, Virtualization, Cisco Technologies, Go-to-market Strategy, Integration, IP, Product Marketing, Security, Routing, Telecommunications, Strategy, Product Management, Ethernet, Management, Leadership, Project Management, Professional Services, Enterprise Architecture, Software Development
Education
UOP 1998 — 2001
Management of Business Administration (MBA)
Kings College London 1990 — 1992
MS
ShoreTel September 2014 - Present
Skills
Software Project..., SDLC, Integration, Project Management, Salesforce.com, Sales Process, Business Process..., IT Strategy, Marketing Automation, Enterprise Software, CRM, Business Intelligence, Business Process, SaaS
Education
Santa Clara University - Leavey School of Business
The George Washington University 2005 — 2007
Associate's degree
Karnatak University
MS
Karnatak University
BS
Salesforce January 2014 - Present
ShoreTel July 2010 - January 2014
Agilent Technologies, Inc. December 2006 - August 2010
Agilent Technologies October 2003 - November 2006
Skills
Testing, Test Automation, TCP/IP, VoIP, Telecommunications, Wireless, QoS, Test Strategy, Test Cases, Networking, Wireless Networking, Agile Methodologies, Perl, Java, Test Planning, Embedded Systems, Linux, Communication Protocols
Education
Colorado State University 2001 — 2004
Master of Science (M.S.), Computer Science, 4.0
Vivekanand Education Society's Institute of Technology 1997 — 2001
B.E., Computer Engineering
ShoreTel January 2010 - Present
LignUp Inc June 2006 - May 2008
LongBoard Inc. June 2000 - March 2006
Nortel Networks June 1990 - June 2000
Skills
SIP, VoIP, Telecommunications, IP, Unified Communications, QoS, Cloud Computing, Ethernet, SIP Trunking, Wireless, SaaS, Networking, Integration, Unix, Quality Assurance, Product Management, Telephony, Mobile Devices, Network Design, TCP/IP, Testing, ISDN, Technical Support, Switches, Cisco Technologies, SS7, Network Architecture
Education
Golden Gate University
Computer Information System
Aerohive Networks May 2015 - Present
ShoreTel March 2009 - Present
Skills
Embedded Systems, Device Drivers, RTOS, Linux, VxWorks, MPEG, Linux Kernel, MPEG2, Embedded Linux, UDP, TCP/IP, ARM, IPTV, Ethernet, Embedded Operating..., C, DVB, Multithreading, SNMP, Debugging, Embedded Software, Operating Systems, Kernel Programming, Kernel Drivers, C++, Board Bring-up, Firewalls, RAID, Shell Scripting, VoIP, L2/L3 protocols, Multicast, NAT, Windows Driver..., Platform Development, NAND, File Systems, U-Boot, Busybox, Hardware Bring-up, RTLinux, Boot Loaders, VMware ESX, Virtualization, JTAG, Agile Methodologies, Streaming Media, Digital TV, Networking, PCIe
Education
Indian Institute of Technology (Banaras Hindu University), Varanasi 1994 — 1998
Bachelor of Technology (BTech), Computer Science and Engineering
ShoreTel July 2008 - August 2010
Samsung Electronics KOREA April 2007 - June 2007
SAMSUNG INDIA SOFTWARE OPERATIONS (SISO) April 2005 - March 2007
Skills
XML, Testing, C++, Perl, C, Software Quality...
Education
Northwestern Polytechnic University 2009 — 2011
MS, Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
B.Tech, Electrical & Electronics
ShoreTel April 2015 - Present
Cisco Systems December 2011 - March 2015
Project Manager Contractor April 2009 - December 2011
NetApp April 2006 - April 2009
Prometheus May 2002 - April 2006
CBT Systems February 1998 - April 2002
Smartforce Inc 1997 - 2001
Smartforce Inc 1997 - 2001
Smartforce Inc 1997 - 2001
Smartforce Inc 1997 - 2001
Skills
Customer Service, Project Management, Construction Management, Facilities Management, Vendor Management, Data Center, Customer Satisfaction, Contract Management, Team Leadership, Process Improvement, Team Building, Budgets, Leadership, Management, Construction, Sustainability, Program Management, Change Management, Strategy, Engineering, Contract Negotiation, Procurement, Operations Management, Software Documentation, Project Planning, Strategic Planning
Education
Menlo College 1996 — 2002
BS, Management Magna Cum Laude
CenturyLink December 2014 - Present
ShoreTel November 2011 - November 2014
DD Design October 2009 - November 2011
Intermec, Inc. November 2003 - September 2009
Intermec Technologies 2004 - 2009
Lucent 1999 - 2001
Ascend Communications 1996 - 1999
Stratus Computer 1990 - 1996
AGS 1983 - 1990
University of Illinois 1973 - 1984
Skills
Perl, Telecommunications, Linux, C++, XML, HTML, XP, Unix, C, JavaScript, CSS, PowerPoint, Outlook, Microsoft Office, Web Application Design, Mobile Devices, Integration, Programming, Windows Mobile, Wireless, WiFi, Testing, Cloud Computing, RFID+, Network Administration, Embedded Systems, Networking, Hardware, SQL, WLAN, Software Engineering, Windows Server, Technical Support, VoIP, Computer Hardware, Wireless Networking, TCP/IP, VPN, LAN-WAN, Routers, InGate Firewall and..., Software Development, Troubleshooting, Unified Communications, WAN, Switches, Software Installation, IP, Telephony, Operating Systems
Education
Iowa State University
B.S., Computer Science, Mathematics, Philosophy, English, Psychology, Electrical Engineering
University of Minnesota-Twin Cities 1977 — 1979
Mathematics and Statistics
Dougherty Valley High School August 2013 - Present
Student June 2011 - September 2012
ShoreTel 2010 - 2011
AT&T 2006 - 2009
SBC 2000 - 2005
Anixter 1995 - 1999
Xerox 1990 - 1994
Skills
Managed Services, New Business Development, Sales, Sales Management, Telecommunications, VoIP, Wireless, Solution Selling, Cloud Computing, IP, Direct Sales, Product Management, SaaS, Cross-functional Team..., Mobile Devices
Education
Duke University - The Fuqua School of Business 1988 — 1990
MBA
Lafayette College 1982 — 1986
Bachelor or Science, Mechanical Engineering
Perforce March 2010 - Present
VOIP Network Design September 2008 - March 2010
Shoretel 2005 - May 2008
Sylantro Systems 2003 - 2005
Spirent 2002 - 2003
CPLANE, Inc. 2001 - 2002
Voyan 2000 - 2001
Fantastic 2000 - 2001
TCSI 1996 - 1999
Cabletron 1994 - 1996
Skills
Ethernet, VoIP, IPTV, SaaS, SIP, Enterprise Software, Cisco Technologies, Telecommunications, TCP/IP, XML, Product Management, Networking, Pre-sales, Network Design, Strategic Partnerships, WAN, QoS, Start-ups, Security, VPN, Firewalls, Business Development, SNMP, Unified Communications, IP, Cloud Computing, Managed Services, System Architecture, Sales Engineering, IP PBX, Telephony, Network Administration, Distributed Systems
Education
UCL 1991 — 1992
Ms, Data Communications & Distributed Systems
Indian Institute of Technology, Bombay 1984 — 1988
B.Tech, Computer Science & Engineering
Bose Corporation August 2012 - Present
ShoreTel March 2010 - August 2012
Datec Corp April 2007 - March 2010
Motorola India Electronic Ltd April 2005 - April 2007
Axes Technologies (I) Pvt Ltd October 2002 - April 2005
Skills
VxWorks, GNU Debugger, Embedded Systems, ClearCase, Device Drivers, C, C++, Linux, Linux Kernel, RTOS, Shell Scripting, Perl, Unix, Embedded Software, RTP
Education
Cochin University of Science and Technology 1998 — 2002
Bachelor's degree, Computer Engineering, 76.3%
Model Engineering College
Symantec January 2015 - Present
ShoreTel February 2011 - January 2015
NEC Sphere Communications Inc 2008 - January 2011
Orange May 2008 - September 2008
Hughes Software Systems March 2005 - February 2008
Ind-telesoft pvt ltd March 2004 - March 2005
Skills
MGCP, SIP, VoIP, RTP, C++, Objective-C, iOS, TCP/IP, UNIX, LINUX, Socket Programming, C++ Language, VxWorks, Embedded Systems, Embedded Linux, Symbian, Android Development, Core Java, J2ME, Python, Linux, Eclipse, Unix, Mobile Devices, Android
Education
Dharmsinh Desai Institute of Technology 1999 — 2003
Bachelor's degree, Computer Engineering
GD Shah
ShoreTel, Inc April 2006 - Present
ShoreTel 2006 - Present
Advanced Telecommunications 1998 - 2003
Skills
Unified Communications, Telephony, VoIP, Managed Services, SIP, Telecommunications, Wireless, Pre-sales, Channel Partners, Call Centers, IP, Product Management, SIP Trunking, Solution Selling, MPLS, IVR
Education
Louisiana State University
Bachelor of Science (B.S.), Kinesiology and Exercise Science
ShoreTel 2008 - 2010
Skills
FrameMaker, Online Help, RoboHelp, Technical Documentation, Technical Communication, Technical Writing
Education
Howard University
Fortinet September 2014 - Present
Milestone Technologies, Inc. September 2012 - September 2014
Mattson Technology November 2011 - September 2012
ShoreTel July 2008 - April 2011
support.com 2011 - 2011
Avago Technologies September 2006 - January 2008
On Point Staffing 2002 - 2005
Skills
Mergers, Vendor Management, Human Resources, Management, Payroll, Process Improvement, Accounting, ADP Payroll, Customer Service, Temporary Placement, Employee Relations, Applicant Tracking...
Education
De Anza College 1993 — 1994
ShoreTel April 2013 - Present
Haivision Network Video December 2010 - June 2012
Pruitt Innovations April 2008 - October 2009
Raisanen & Associates, Inc December 2003 - August 2007
Resource Interactive October 2002 - September 2003
BHLM January 2002 - October 2002
andexler.com February 2000 - January 2002
The Paragon Consulting Group July 1999 - December 1999
Mobius Management Systems 1997 - 1999
Elek-Tek September 1995 - August 1997
Education
Harper College 1994 — 1994
Illinois Institute of Technology 1993 — 1994
ShoreTel May 2006 - Present
Siemens September 1996 - May 2006
Siemens November 1989 - September 1996
IBM July 1988 - November 1989
Skills
SIP, Software Development, Speech Recognition, VoIP, Telecommunications, Cloud Computing, Network Security, Unified Communications, EAI, Ethernet, IP, Product Management, Hardware, Telephony, Start-ups, TCP/IP, SaaS, Contact Centers, Wireless, Testing, Pre-sales, Integration, Unix, Agile Methodologies, Enterprise Software, Switches, Embedded Systems
Education
Stanford University 1996 — 1998
MS, Engineering Management
Cornell University 1984 — 1988
BS, Electrical Engineering
Cisco Systems October 2011 - Present
Cisco July 2010 - September 2011
Cisco Systems December 2004 - July 2010
ShoreTel 2000 - 2004
Aspect Communications 1995 - 2000
Skills
Unified Communications, VoIP, Cisco Technologies, CTI, Cisco Call Manager, IVR, Sales Engineering, SIP, Unified Messaging, Telephony, H.323, Cloud Computing, Telepresence, ACD, Channel Partners, Network Architecture, QoS, SIP Trunking, WAN
Education
DePaul University 1990 — 1993
Master of Business Administration (M.B.A.), Information Technology
Northern Illinois University 1983 — 1987
Bachelor of Science (B.S.), Operations Management
ShoreTel March 2011 - Present
My Discount Man 2011 - Present
Tesla Motors 2013 - January 2015
IPsoft March 2010 - March 2011
ACD.net March 2007 - February 2010
Admiral Petroleum Co March 2005 - November 2007
Skills
Troubleshooting, Project Management, VoIP, Cisco Technologies, WAN, Networking, Windows Server, Telecommunications, Switches, Linux, VMware, SIP, Active Directory, Unified Communications, VPN, Operating Systems, Servers, Hardware, Routers, Technical Support, Security, IP, Routing, System Administration, Cloud Computing, Cisco IOS, Disaster Recovery, LAN-WAN, Managed Services, Network Administration, Network Design, Network Security, SIP Trunking, TCP/IP, Virtualization, WiFi, Wireless Networking, XP
Education
Davenport University 2003 — 2007
Bachelors, Computer Systems Networking and Telecommunications
Cisco April 2015 - Present
ShoreTel July 2014 - March 2015
Aricent Group July 2011 - July 2014
Aricent Group May 2008 - June 2011
Aricent Group June 2005 - May 2008
Skills
Embedded Systems, ClearCase, 3GPP, RTOS, Embedded Linux, Digital Signal..., C, C++, Embedded Software, Device Drivers, Embedded C, VxWorks, Debugging, USB, Perl, VoIP, Cisco Routers, In Circuit Emulators..., Distributed Systems, CVS, High Availability, Unix, Agile Methodologies, Linux
Education
Kurukshetra University 2000 — 2004
B.Tech, Electronics and Communications
Adarsh public School 1997 — 1999
AISSC, PCM
ShoreTel March 2015 - Present
ShoreTel December 2014 - March 2015
ShoreTel November 2013 - December 2014
ShoreTel March 2013 - November 2013
Comtec Solutions March 2012 - February 2013
Structured Technologies, Inc. June 2010 - July 2011
Kriterium July 2008 - April 2009
Circuit City November 2003 - July 2008
Finger Lakes Community College September 2001 - February 2003
Skills
Shoretel Certified..., Active Directory, Windows Server, Servers, Microsoft Exchange, Network Administration, VPN, Software Installation, Firewalls, Technical Support, Networking, Hardware, Switches, Group Policy, Operating Systems, Help Desk Support, Antivirus, System Deployment, SQL, Information Technology, Workstations
Education
Rochester Institute of Technology 2005 — 2007
Bachelor of Science, Applied Networking and System Administration
Finger Lakes Community College 2001 — 2003
Associate of Science, Computer Science
ShoreTel December 2013 - Present
ShoreTel October 2012 - Present
The Cheesecake Factory March 2010 - October 2012
MGM Grand October 2009 - February 2010
Skills
Promotions, Event Management, Public Relations, Writing, Television Production, Budgeting, Event Planning, Customer Relations, Social Media, Customer Service, Account Management, CRM, Call Centers, Integration, Management, Microsoft Office, Networking, Project Management, Sales, Salesforce.com, Social Media Marketing, Telecommunications, Video Production
Education
Loyola Marymount University 2002 — 2005
Television Production, Communications
ShoreTel 2012 - Present
Symphony of the Americas 2011 - 2012
Marketing Success Associates 2004 - 2012
Spanlink Communications 2008 - 2010
Veramark Technologies 2006 - 2007
HigherGround, Inc. 2003 - 2005
MTS IntegraTRAK 1994 - 2002
Skills
Call Center, Strategy Development, Telecommunications, VoIP, Unified Communications, Consultative Selling, Channel, PBX, Sales Management, Strategic Planning, Strategic Partnerships, Marketing Strategy, New Business Development, Telephony, SaaS, Program Management, Problem Solving, IP, Channel Management, Call Recording, Call Centers, CRM, Wireless, IVR, Business Development, Channel Partners, Cloud Computing, Strategy, Management, Enterprise Software, Product Management, Professional Services, Selling, MPLS, Sales, Product Marketing, Sales Process, Managed Services, Cisco Technologies, Call Logging, Contact Centers, Solution Selling, Mobile Devices, Data Center, Competitive Analysis, Pre-sales, Direct Sales
Education
Luther College
BA
World Class Yacht Sales, Inc. December 2014 - Present
ShoreTel June 2012 - Present
AVAYA North America December 2009 - June 2012
Nortel North America January 2002 - December 2009
NextiraOne LLC January 2001 - January 2002
Nortel Networks CALA January 1994 - January 2001
Tel-e-technologies 1987 - 1995
Skills
VoIP, Channel Partners, Avaya, Unified Communications, Telecommunications, Sales Engineering, Telephony, MPLS, Managed Services, Call Centers, Sales Operations, Solution Selling, Product Marketing, SIP Trunking, Wireless, Account Management, IP, Unified Messaging, SIP, Partner Management, Ethernet, Cloud Computing, Contact Centers, LAN-WAN, WAN, Video Conferencing, Public Speaking, Product Development, Management, Avaya Technologies, Sales Presentations, Partner Development, Channel Management, Data Center, Sales, IVR, Nortel, Avaya IP Telephony, ISDN, IP Networking, New Channel Development, ShoreTel, Boating, Yachting, Broker-Dealer, Yacht Sales, Brokerage, Sailing, Negotiation
Education
Humber College
Information TechnologyNOVA Southeastern University
IBM August 2015 - Present
ShoreTel May 2015 - August 2015
CGI March 2014 - August 2014
Collabera August 2012 - February 2014
Zensar Technologies October 2009 - August 2012
Skills
DB2, Performance Tuning, z/OS, Database Administration, Databases, JCL, VSAM, COBOL, ISPF, CICS, SQL Tuning, IBM Mainframe, Shell Scripting, Mainframe
Education
Rochester Institute of Technology 2014 — 2016
Master of Science (M.S.), Computer Science
University of Pune 2005 — 2009
Bachelor's Degree, Computer Science, First class, CGPA: 3.55
Kendriya Vidyalaya
High School, Science, First class with Honor
ShoreTel 2010 - Present
Column Engineering 2009 - 2009
Netrake Corporation now AudioCodes 2005 - 2009
Cisco Systems / LogicaCMG 2000 - 2004
Xerox Corporation 1996 - 2000
Skills
Software Design and..., IP Telephony, Embedded..., VoIP Protocols, 3GPP and LTE protocols, IP security and..., C++, OOD, ASR (Automatic Speech..., Agile Lean Development, C++, Unix, H.323, Embedded Systems, VoIP, RTP, Linux, SIP, Device Drivers, Agile Methodologies, Embedded Software, RTOS, IP, UDP
Education
Goa University
M.S., Computer Science
University of Mumbai
B.S., Mathematics
ShoreTel July 2007 - Present
Cisco January 1999 - July 2007
Dictaphone January 1988 - January 1998
Education
Florida State University
University of South Florida
KPMG 1982 - Present
ShoreTel 2001 - 2003
Broadbase Software 2000 - 2001
Rubbermaid 1995 - 1998
Education
Creighton University 1978 — 1982
M5 Networks September 2011 - Present
ShoreTel September 2011 - Present
Key Systems, Inc. June 2008 - September 2011
Key Systems Inc. 2008 - 2011
Skills
Call Center, Salesforce.com, Troubleshooting, VoIP, Telecommunications, Microsoft Office, Team Leadership, Networking, Customer Service, Customer Satisfaction, Managed Services, CRM, Strategic Planning, Cloud Computing, Call Centers, Integration, SaaS
Education
Finger Lakes Community College
Lockheed Martin August 2012 - Present
Lockheed Martin May 2009 - September 2012
Lockheed Martin October 2006 - May 2009
ShoreTel February 2000 - November 2006
Lockheed Martin February 1997 - February 2000
Skills
Strategic Human..., Human Resource..., Employee Relations, Employee Engagement, Compensation & Benefits..., Workforce Planning, Executive Coaching, Organizational..., Employment Law, Human Resources, Labor Relations, Leadership, Management, Organizational..., Performance Management, Program Management, Recruiting, Strategy, Talent Management
Education
Golden Gate University 1997 — 1999
Master of Science (MS), Human Resources Management, 3.9
San Jose State University 1991 — 1996
Bachelor of Arts (BA), Behavioral Sciences
Comcast Business December 2012 - Present
ShoreTel September 2010 - August 2011
Black Box Network Services November 2004 - April 2008
Qwest Communications 1988 - 2002
Skills
IP, Pre-sales, Sales Operations, Call Centers, Management, Telecommunications, Managed Services, VoIP, Telephony, Unified Communications, Solution Selling, Wireless, MPLS, SIP, Data Center
Education
Gustavus Adolphus College 1978 — 1982
BA, Political Science/Psychology
ShoreTel September 2013 - Present
NEC Corporation July 1995 - January 2011
Plantronics 1990 - 1995
Tariff Research Inc. October 1989 - June 1990
Illinois Bell Telephone Company/AT&T Information Systems June 1978 - April 1989
Skills
Unified Communications, Telephone Systems, Mobility Solutions, Call Recording, UC, Solution Selling, Resellers, VoIP, Channel Partners, MPLS, Partner Recruitment, Connectivity, Channel, Account Management, Consultative Selling, Managed Services, Channel Management, Telephony, Telecommunications, Video Conferencing, Direct Sales, PBX, Cloud Computing, SMB, WAN, Software Sales, IP, Channel Marketing, New Business Development, TDM, CTI, Sales Management, Key Account Management, Mobile Communications, Professional Services, Executive Reporting, Go-to-market Strategy, Wireless, Management, SIP, Strategy, Recruiting, Business Alliances, Partner Management, Multi-channel Marketing, Selling, Strategic Partnerships, Mobile Devices, Sales, SIP Trunking
Education
College of DuPage 2011 — 2014
Marketing
ShoreTel October 2013 - Present
VIVARO October 2010 - October 2013
Epana Networks October 2008 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, New Business Development, SIP, Process Improvement, System Administration, Troubleshooting, Telecommunications, Social Media Marketing, Business Strategy, VoIP, NOC, Leadership, Call Centers, Management
Education
CUNY New York City College of Technology
colegio Lincoln
Turnberry Solutions April 2012 - Present
Comcast April 2012 - Present
BarclyCardUS January 2008 - April 2012
TNS Media Intelligence April 2008 - December 2008
JP Morgan Chase February 2002 - April 2007
ShoreTel February 1999 - January 2002
BFL Softwares April 1995 - January 1999
Skills
SDLC, Enterprise Architecture, Agile Methodologies, Web Services, SQL, Software Development, Databases, JavaScript, XML, SOA, SharePoint, C#, Requirements Gathering, C, Java, ASP.NET, TCP/IP, Integration, Business Analysis, HTML, Oracle, Unix, Microsoft SQL Server, Java Enterprise Edition, .NET, Requirements Analysis, Architecture, Visual Studio, MySQL, Web Applications, Spring, REST, AJAX, WCF, jQuery, Security, Object Oriented Design, SOAP, Hibernate, Enterprise Software, T-SQL, UML, Solution Architecture, Software Design, Cloud Computing, IIS, Visio, Agile Project Management, Subversion, Application Architecture
Education
Koneru Lakshmaiah College of Engineering 1986 — 1990
BTech, Computer science and Engineering
Palantir Technologies June 2014 - Present
ShoreTel August 2013 - June 2014
Mantara February 2012 - May 2013
Cisco Systems June 2009 - February 2012
Skills
Multithreading, C, C++, Software Design, Software Development, Software Engineering
Education
Cornell University 2006 — 2009
Bachelor of Science, Electrical and Computer Engineering
University of Miami 2005 — 2006
Bachelor of Science, Mechanical Engineering
ShoreTel April 2014 - September 2014
McLane Company, Inc. March 2013 - December 2013
NetSpend Corporation July 2010 - March 2013
Dell June 1998 - March 2008
Skills
Sarbanes-Oxley Act, Accounting, Internal Controls, Accounts Payable, Accounts Receivable, Internal Audit, Financial Statements, Tax, Corporate Governance, Financial Reporting, Account Reconciliation, Financial Analysis, Auditing, Forecasting, Variance Analysis, Financial Accounting, Fixed Assets, QuickBooks, Payroll, Process Improvement
Education
DeVry University 1992 — 1995
Bachelor's degree, Accounting
ShoreTel March 2014 - Present
Skills
Virtualization, Purchasing, Physical Inventory, Database Administration, VMware, network storage, VMware ESX, Dell PowerEdge Servers, Computer Lab Management, Resource Allocation, Windows Server, VMware vCenter, HP Quality Center, HP Proliant, Purchasing Negotiation, Microsoft Office, Microsoft Excel
Education
De Anza College 2014 — 2016
Network Programming
Willow Glen High School 2010 — 2014