ShoreTel Company
Industry: Telecommunications company
DescriptionShoreTel, Inc. was a telecommunications vendor providing unified communications for business. In 2017, the company was acquired by Mitel. Headquarters: Sunnyvale, California, United States Revenue: 359 million USD (2016) CEO: Don Joos (8 Aug 2013–) Founder: Edwin J Basart Founded: 1996 Subsidiaries: ShoreTel Pty. Ltd, ShoreTel UK Limited, ShoreTel GmbH
ShoreTel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ShoreTel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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ShoreTel Employees
Unify April 2015 - Present
Arrow Systems Integration March 2013 - March 2015
ShoreTel September 2010 - March 2013
Avaya October 2009 - September 2010
Avaya 2002 - 2009
Skills
Channel Sales, Channel Partners, Sales Management, Unified Communications, Managed Services, Solution Selling, Channel, Cloud Computing, Salesforce.com, Sales Process, Management, SaaS, Go-to-market Strategy, Telecommunications, Wireless, Telephony, Direct Sales, Enterprise Software, Recruiting, VoIP, Co-location, SIP Trunking, Account Management, Sales Operations
Education
Seton Hall University
Bachelor of Science, Marketing
Exinda September 2014 - Present
ShoreTel April 2011 - August 2014
Black Box Network Services 2007 - 2011
Siemens 1986 - 2007
Skills
Leadership, Telco, Telepresence, Unified Communications, Managed Services, Telecommunications, Solution Selling, Channel, VoIP, Cloud Computing, Enterprise Software, Sales Operations, Go-to-market Strategy, SaaS, Professional Services, Call Centers, Management, Product Management, Sales Management, Sales, Start-ups, Executive Management, Strategic Partnerships, P&L Management, Vendor Management, CRM, Salesforce.com, Direct Sales, Wireless, Channel Partners, Sales Process
Education
Rutgers University-New Brunswick
BA, Economics
Hewlett-Packard January 2014 - Present
Hewlett-Packard February 2013 - November 2013
Microsoft July 2012 - February 2013
Microsoft July 2011 - July 2012
Cisco September 2010 - July 2011
Cisco Systems August 2005 - August 2010
Cisco August 2005 - August 2009
Shoretel 2003 - 2004
Avaya 2000 - 2003
Mitel 1996 - 2000
Skills
Strategic Partnerships, Strategy, Telecommunications, Solution Selling, Unified Communications, Cross-functional Team..., Channel, Enterprise Software, Channel Partners, CRM, Sales Process, Business Alliances, Cisco Technologies, Go-to-market Strategy, Data Center, VoIP, Leadership, Selling, Team Leadership, Key Account Management, Virtualization, Management, Microsoft Technologies, Cloud Computing, Networking, Lync, Professional Services, Integration, Salesforce.com, Marketing, SaaS, Strategy Development, Cisco, Account Management, Storage, Sales, Alliances
Education
St. Catherine University MAOL Program 2008 — 2011
MA, Organizational Leadership
HP Certifications
Wells College
BA, Economics
ShoreTel August 2013 - Present
ShoreTel April 2011 - August 2013
ShoreTel April 2011 - July 2012
Avaya July 2009 - April 2011
Avaya March 2008 - February 2010
Avaya July 2006 - February 2008
Avaya December 2001 - June 2006
SiteStuff, Inc. June 2001 - December 2001
SiteStuff, Inc. August 2000 - May 2001
Education
Springfield College 1988 — 1992
Bachelor of Science (BS), Sport Management
ShoreTel June 2011 - Present
Houghton Mifflin Harcourt January 2008 - June 2011
Southern Living at HOME January 2006 - December 2009
Advanced Material Solutions 1993 - December 2000
Skills
Management, Program Management, Leadership, Salesforce.com, Account Management, Vendor Management, Strategic Planning, Product Management, Event Planning, Process Improvement, Event Management, Team Building, Marketing, Budgets, Fundraising, Business Strategy, Microsoft Office, Sales, Strategy, Client Relations, Budget Management, Schedule Maintenance, Record Maintenance, Account Sales Strategies, Communication, Staff Recruiting and..., Presentation Skills
Education
San Jose State University 1989 — 1992
BA, Art
Yosemite High School
RingCentral April 2014 - Present
ShoreTel November 2013 - April 2014
LifeSize, a division of Logitech October 2011 - September 2013
LifeSize, a division of Logitech February 2010 - October 2011
LifeSize, a division of Logitech May 2008 - February 2010
Invenio Marketing Solutions February 2008 - May 2008
Integrated Screening Partners September 2007 - January 2008
Integrated Screening Partners September 2006 - September 2007
Skills
Channel Partners, Unified Communications, Business Development, Channel Strategy, Partner Management, VoIP, Lead Generation, Public Speaking, Sales, Sales Enablement, Strategy, Sales Process, Strategic Partnerships, Management, Channel Sales, Sales Operations, Salesforce.com, Selling, Direct Sales, Key Account Development, Leadership, Cold Calling, Selling Skills, Email Marketing, Video Conferencing, Solution Selling
Education
Texas State University
BA, Political Science
NetApp January 2014 - Present
SmileyApps, LLC January 2009 - Present
ShoreTel April 2013 - January 2014
ShoreTel September 2007 - April 2013
Shoretel Inc August 2006 - September 2007
Aspect Software April 2000 - August 2006
Intel Corporation, Planning & Logistics June 1999 - January 2000
Skills
Enterprise Software, ClearCase, C++, Distributed Systems, VoIP, Software Development, Software Engineering, C#, User Interface Design, User Experience, Perforce, Telecommunications, Product Management, Unified Communications, Cross-functional Team..., Mobile Devices, User Interface, User Interaction, JavaScript, Objective-C, HTML, Wireless, Go-to-market Strategy, CRM, Agile Methodologies, Web Services, Web Applications
Education
Santa Clara University 2004 — 2007
MBA, Leading People and Organizations
University of California, Los Angeles 1996 — 2000
BS, Computer Science & Engineering
The Chamber Resource Group January 2015 - Present
The Contractors Resource Center August 2003 - Present
Beutler Corporation August 2012 - December 2014
Nationwide July 2010 - May 2012
Mass Mutual May 2009 - June 2010
ShoreTel March 2006 - April 2009
eStara March 2002 - February 2006
Lipstream Networks January 1998 - February 2002
Peripheral Land April 1989 - November 1997
Skills
Lead Generation, Marketing, Sales, New Business Development, Online Marketing, Email Marketing, Selling, Social Media Marketing, Sales Management, CRM, Start-ups, Entrepreneurship, Business Strategy, Account Management, Team Leadership, Executive Management, Competitive Analysis, VoIP, Insurance, Strategic Partnerships, Training, Telemarketing, Green Technology
Education
San Jose State University
Associate's degree, Marketing Communications
BroadSoft December 2014 - Present
ShoreTel May 2014 - December 2014
Philips August 2012 - April 2014
Cisco Systems October 2011 - August 2012
Cisco Systems June 2010 - October 2011
Cisco Systems September 2007 - June 2010
Cisco October 2000 - September 2007
Nortel Networks October 1999 - October 2000
Nortel Networks January 1998 - October 1999
Ericsson Inc August 1995 - January 1998
Skills
VoIP, Cloud Computing, Product Management, Go-to-market Strategy, Wireless, IP, Mobile Devices, Telecommunications, Cisco Technologies, Product Marketing, Management, Unified Communications, Strategy, Managed Services, GSM, Switches, Pre-sales, Virtualization, Marketing, SIP, Competitive Analysis, Collaboration Solutions, Sales, Business Development, Networking, Marketing Strategy, Product Development, Software Development, ISDN, CDMA, Cisco, Nortel, UCaas, Product Launch, Product Road Mapping, Revenue Maximization, Global Alliance..., Budgets, P & L Management, Key Account Management, Market Analysis, Market Segmentation, Performance Management, Relationship Management, Team Management, Analytical Skills, Saas, Wireless Mobility
Education
The University of Dallas 2004 — 2007
MBA, Business Administration
The University of Texas at Arlington 1993 — 1995
MS, Computer Science Engineering
University of Madras 1988 — 1992
BS, Electrical and Electronics Engineering
ShoreTel January 2009 - Present
Amrax Advanced Technologies May 2003 - Present
Texas Stars Hockey Club September 2009 - June 2010
The Telephone Connection June 2006 - January 2009
Central Baptist Church March 2004 - June 2006
Texas A&M University Athletics June 2004 - May 2006
Control Consulting, Inc. May 1998 - August 2001
Education
Texas A&M University 2004 — 2006
BS, Telecommunications/Meteorology
University of Houston 2002 — 2003
ShoreTel January 2014 - Present
CMI Communications February 2012 - January 2014
RadioShack June 2009 - February 2012
Walmart June 2004 - August 2004
Skills
Customer Service, Customer Oriented, Customer Support, Audio Editing, Video Editing, Social Networking, Computer Proficiency, Windows 7, Microsoft Office, Microsoft Office 2013, Technical Support, Security, Troubleshooting
Education
State University of New York College at Fredonia 2003 — 2007
Starpoint Jr/Sr High School
8x8, Inc. April 2015 - Present
8x8, Inc. January 2014 - April 2015
ShoreTel September 2011 - December 2013
Intuitive Surgical April 2011 - August 2011
Intuitive Surgical June 2010 - March 2011
ShoreTel January 2007 - June 2010
Skills
Forecasting, Call Centers, Cross-functional Team..., Microsoft Office, Sarbanes-Oxley Act, Sales Operations, Financial Analysis, Salesforce.com, Financial Reporting, Telecommunications, Outlook, SAP, Budgets, Account Management, Analysis, Process Improvement
Education
San Jose State University 2002 — 2007
Bachelor of Science, Marketing
ShoreTel 2007 - Present
ShoreTel Inc. June 2005 - December 2006
Aspect Communications 1997 - 2005
Precision Systems 1996 - 1998
Skills
Agile Methodologies, Software Development, TCP/IP, Cloud Computing, Software Engineering, Integration, SIP, Unified Communications, Enterprise Software, Linux, VoIP, Call Centers, SaaS, ClearCase, Telecommunications, XML, Multithreading, Java, Unix, .NET, C++, C#, Telephony, Perl, Distributed Systems, SDLC, Object Oriented Design, IP, Testing, Cross-functional Team..., Software Design, Windows, VMware, Contact Centers, Perforce, IVR, Scrum, CRM, Web Services, HTTP, TCP/IP protocols, IMAP, ODBC, Servlets, Visual Studio, Cloud Applications, J2EE Application..., Node.js, JavaScript, Product Management
Education
San Jose State University 2000 — 2002
Master of Science (MS) in Engineering, Client/Server Computing Concentration
University of Houston 1991 — 1996
Bachelor's degree, Computer Science
ShoreTel January 2014 - Present
ShoreTel April 2013 - December 2013
Transcend United Technologies May 2011 - April 2013
Liquid Spoke June 2010 - May 2011
Skills
Unified Communications, VoIP, Solution Selling, Telecommunications, Managed Services, Wireless, Telephony, IP, MPLS, Direct Sales, SIP, Sales Engineering, Troubleshooting, Call Centers, WAN, Ethernet, Data Center, Hardware, Network Design, SIP Trunking, Video Conferencing, LAN-WAN, Virtualization, IVR, Network Architecture, QoS, Wireless Networking, Network Security, Switches, Routing, TDM, Firewalls, Network Engineering, Pre-sales, Telepresence, TCP/IP, Professional Services, VPN, Disaster Recovery, Networking, Integration, Security, Broadband, Product Management, Servers, Service Delivery, Vendor Management, Cisco Technologies, T1
Education
Skidmore College 1985 — 1989
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, 3.83 Academic GPA, 3.94 Major GPA
Lexington High School 1980 — 1984
Datera September 2014 - Present
Cisco Systems September 2012 - February 2015
Shoretel Inc. April 2011 - September 2012
ShoreTel October 2008 - April 2011
AudioCodes July 2007 - September 2008
Southern Methodist University June 2006 - May 2007
Southern Methodist University September 2005 - October 2005
Skills
SIP, Linux, C++, Object Oriented Design, VoIP, Unified Communications, Data Center, C, UML, Telecommunications, Distributed Systems, SQL, Relational Databases, Shell Scripting, Software Development, H.323, gdb, Eclipse, Cisco UCS, TAPI, MySQL, POSIX, Win32, Software Design Patterns, WinDbg, Valgrind, Networking, Perfmon, Cloud Computing, XML, Software Engineering, Visual Studio, Perforce, SVN, Java, ShoreTel, Debugging, Unix, HTML, Microsoft SQL Server
Education
Southern Methodist University 2005 — 2007
Masters of Science, Computer Science
University of Pune 2000 — 2004
Bachelors in Engg., Computer Engineering
Run Distribution June 2015 - Present
Run Distribution November 2014 - Present
NeuroSYS sp. z o.o. August 2014 - October 2014
VOIPOINT SYSTEMS April 2012 - July 2014
VOIPOINT SYSTEMS June 2009 - March 2012
KOMSA AG August 2008 - August 2009
ShoreTel June 2006 - October 2006
Skills
VoIP, Telecommunications, SIP, SIP Trunking, Unified Communications, Ethernet, Telco, Internet Services, Telephony, IP PBX, Product Management, IP, IVR, Broadband, Managed Services, Management, MPLS, Call Centers, IP Phones, Asterisk, Wireless, IP-PBX, Contact Centers, Mobile Communications, Channel Partners, PBX, Hosted VoIP, SS7, DSL, VAS, Product Development, B2B Marketing, Team Management, Distribution, Call Center, Unified Messaging, Video Conferencing, Broadsoft, Business Strategy, Sales Management, Sales Process, Sales Presentations, Technical Presentations, Marketing Strategy, B2B, B2B Marketing Strategy, Telco Industry, Business Analysis, Solution Selling
Education
Politechnika Wrocławska 2002 — 2008
Engineer's Degree, Telecommunication - Stationary Telecommunications
III LO im. Dionizego Czachowskiego 1998 — 2002
English, Major
ShoreTel March 2014 - Present
AltiGen Communications, Inc. September 2013 - March 2014
AltiGen Communications, Inc. May 2012 - August 2013
AltiGen Communications, Inc. August 2011 - April 2012
AltiGen Communications, Inc. September 2010 - July 2011
AltiGen Communications, Inc. May 2009 - August 2010
AltiGen Communications (Shanghai), Inc. January 2007 - April 2009
AltiGen Communications (Shanghai), Inc. December 2000 - December 2006
Nanyang Information Engineering Co. August 1998 - November 2000
Skills
SIP, VoIP, Debugging, Multithreading, TCP/IP, Distributed Systems, Software Design, Android, ARM, Telecommunications, RTP, Lync2010, UCMA 3.0, C#, Boost C++, Poco C++, .NET
Education
Shanghai Jiao Tong University 2005 — 2007
Master's degree, Electrical, Electronics and Communications Engineering
Shanghai Jiao Tong University 1994 — 1998
Bachelor's degree, Automation Engineer Technology/Technician
ShoreTel September 2012 - Present
Trademark Media February 2012 - July 2012
Apogee Results March 2009 - September 2011
Hoover's, Inc. February 2006 - February 2009
Hoover's Inc. August 2002 - February 2006
Counterpane Internet Security 2000 - 2003
Sunset Direct 1999 - 2001
Commstar Communications 1997 - 2000
Skills
Inside Sales, Cross-functional Team..., Team Leadership, Database Administration, Online Marketing, Digital Marketing, Lead Generation, Online Lead Generation, Strategic Partnerships, Channel Partners, Sales Management, New Business Development, Business Intelligence, Network Security, SEO, PPC, Conversion Optimization, Google Analytics, Organic Search, SEM, Email Marketing, Social Media Marketing, Affiliate Marketing, Social Media, Web Analytics, Google Adwords, Online Advertising, Digital Strategy, Landing Page..., Mobile Marketing, Keyword Research, Telecommunications, tel, VoIP, hosted, Hosted Voice, Voice & Data Convergence, Telephony, Managed Hosting, Managerial, Partner Management, Partnership Development, Partnership Management, Partner Development, Sales Skills Training, Sales Trainings, Start-ups, Sales, Enterprise Software, CRM
Education
Jesuit College Preparatory School
HS Diploma w/ Honors, High School
Southern Methodist University
Minor, Economics, Business
The University of Texas at Austin
BFA, Economics, Business, Theatre Studies
ShoreTel 2014 - Present
Hewlett-Packard 2010 - 2014
Hewlett-Packard 2008 - 2011
Hewlett-Packard 2000 - 2008
Skills
IT Service Management, IT Management, Service Delivery, Incident Management, ITIL, Vendor Management, Management, Change Management, IT Operations, Information Technology, Data Center, Project Management, Leadership, HP, Strategy
Education
San Jose State University 1994 — 1998
Bachelor of Science (BS), Business Management Information Systems
University of Kentucky
ShoreTel 2012 - 2013
ShoreTel November 2007 - July 2012
ShoreTel April 2006 - November 2007
Aspect Software January 1998 - March 2006
Intel Corporation January 1996 - September 1996
Skills
Cloud Computing, SaaS, SIP, Wireless, Agile Methodologies, VoIP, IP, Embedded Systems, Software Development, Unified Communications, Linux, Leadership, Management, Strategic Planning, Change Management, Team Management, Testing, Networking, Integration, Security, Scrum, Telephony, Telecommunications
Education
Stanford University 1996 — 1997
MS, Electrical Engineering
University of Michigan 1992 — 1995
BS, Electrical Engineering
ShoreTel May 2014 - Present
ShoreTel January 2013 - Present
Accruent, LLC 2011 - 2013
Skills
Salesforce.com, SaaS, Enterprise Software, Solution Selling, Sales Process, Lead Generation, Direct Sales, Account Management, Cloud Computing, CRM, Sales, New Business Development, Sales Presentations, Cold Calling, Marketing, B2B, Competitive Analysis, Strategy
Education
Texas State University-San Marcos 2010 — 2013
Master of Business Administration (M.B.A.)
Texas State University-San Marcos 2005 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
ShoreTel February 2002 - Present
Business Objects 1998 - 2001
Education
University of Phoenix 2006 — 2008
MBA, Business
San Jose State University
Mitel July 2013 - Present
ShoreTel 2008 - June 2013
Cisco Systems May 1998 - June 2008
PictureTel August 1995 - May 1998
Mitel Corporation May 1989 - August 1995
Skills
Unified Communications, VoIP, Solution Selling, Telecommunications, Telephony, Channel, IP, Wireless, Cloud Computing, SaaS, SIP, Video Conferencing, Direct Sales, Call Center, Data Center, WAN, Cisco Technologies, Ethernet, Professional Services
Education
Saint Mary's University of Minnesota
M.S.
University of Wisconsin-Platteville
B.S.
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Act-On Software, Inc. October 2011 - Present
Cisco Systems August 2010 - September 2011
Cisco WebEx January 2003 - July 2010
ShoreTel June 2000 - January 2003
Skills
Salesforce.com, WebEx, Webinars, Lead Generation, SaaS, Enterprise Software, Marketing Automation, Sales Process, CRM, Solution Selling, Product Management, Program Management, Product Marketing, Sales, Account Management, Unified Communications, Sales Operations, Business Development, B2B, Differentiated..., Cross-functional Team..., Strategic Partnerships, Selling, Cloud Computing, Mobile Devices, Strategy, Management
Education
Santa Clara University 1999 — 2001
BS, Political Science
ShoreTel July 2014 - Present
ShoreTel (formerly M5 Networks) June 2010 - July 2014
ShoreTel (formerly M5 Networks) December 2007 - May 2010
Boom, LLC January 2006 - April 2007
Coty May 2002 - December 2005
Emerald Solutions June 2000 - May 2001
Tact Consulting December 1997 - May 2000
CGI Systems July 1995 - November 1997
Skills
Leadership, Business Development, Managed Services, SaaS, Cloud Computing, Solution Selling, Salesforce.com, Direct Sales, Go-to-market Strategy, Sales Management, Strategic Partnerships, Product Management, Channel Partners, Mobile Devices, Project Management, Enterprise Software, Professional Services, Telecommunications, MPLS, VoIP, Strategic Planning, Vendor Management, Data Center, Enterprise Solution..., Selling, Channel, Telephony, CRM, Unified Communications, Ethernet, Call Centers, Sales, Management
Education
Texas A&M University 1991 — 1995
Interdisciplinary studies
Delta Dental Insurance Company August 2014 - Present
Eat24 January 2014 - August 2014
ShoreTel April 2012 - December 2013
M5 Networks August 2011 - March 2012
Cote & Co, APC February 2010 - July 2011
J.T. Naughten October 2009 - February 2010
Keeping Your Balance January 2009 - April 2009
Smith Barney August 2008 - November 2008
Skills
Financial Analysis, Outlook, Accounts Payable, Bookkeeping, Tax, Accounting, Internal Controls, Budgets, QuickBooks
Education
UC Berkeley Extension 2009 — 2011
Managerial Accounting, Accounting and Business/Management
Santa Clara University 2004 — 2008
Bachelors, Finance
Insights November 2014 - Present
Insights May 2013 - November 2014
eCivis September 2012 - March 2013
Marsh & McLennan Companies, Inc. October 2009 - April 2011
ShoreTel March 2009 - July 2009
ePsolutions Inc September 2006 - February 2009
National Instruments July 2005 - May 2006
Progressive Insurance January 2005 - July 2005
AT&T June 1999 - October 2003
Skills
Leadership, Customer Service, Client Representation, Customer Satisfaction, Client Development, Client Education, Account Management, Project Management, Project Coordination, Instructor-led Training, Training, Education, Process Improvement, Program Management, Management
Education
Texas State University-San Marcos 2000 — 2004
Bachelor of Education (B.Ed.), Exercise Science & Sports Science
Konica Minolta Business Solutions U.S.A., Inc. July 2015 - Present
McKemie Technical Consulting May 2014 - July 2015
CenturyLink Business April 2013 - May 2014
ShoreTel May 2011 - January 2013
AT&T January 2008 - January 2011
AT&T January 2006 - January 2008
AT&T February 2002 - January 2006
Skills
VoIP, Telephony, Forecasting, Unified Communications, Telecommunications, LAN-WAN, Strategic Partnerships, Direct Sales, Managed Services, MPLS, Integration, Ethernet, Video Conferencing, Cisco Technologies, Cloud Computing, Sales Management, Networking, Channel, Sales Operations, SIP, Pre-sales, Solution Selling, Security, Wireless, SIP Trunking, IP, Sales, Vendor Management, Sales Process, Data Center, Call Centers, Network Security, Professional Services, WAN, Avaya, Go-to-market Strategy, IP PBX, SaaS, CRM, Unified Messaging, Co-location, Salesforce.com, Sales Engineering, Virtualization, Enterprise Software, Contract Negotiation, Customer Satisfaction, Disaster Recovery, Selling, Channel Partners
Education
Cisco 2010 — 2010
CCDA, Cisco Certified Design Associate
Texas A&M University 1994 — 1999
Bachelor of Science, Business
ShoreTel
UC, Collaboration, Contact Center, Mobility Certifications
ShoreTel November 2013 - Present
ShoreTel August 2013 - October 2013
ShoreTel January 2012 - June 2013
College Success Foundation December 2000 - December 2011
Seattle University June 1998 - December 2000
Seattle University June 1995 - June 1998
Seattle University 1990 - 1995
Skills
Project Management, Customer Service, Nonprofits, Program Management, VoIP, Leadership, Telecommunications, Management, Unified Communications, Team Building, End User Training, Channel Partner Training, Technical Sales..., Solution Selling, Training, Recruiting, Selling, Sales, Networking, Cloud Computing, SaaS, IT Management, Sales Engineering, Video Production
Education
Seattle University 1987 — 1990
Bachelor of Arts, Humanities
Seattle University 1987 — 1990
Bachelor of Arts, Criminal Justice
Seattle University
Masters, Public Administration
Integrity Home Care October 2014 - Present
Rehabilitation Center of Independence December 2013 - October 2014
Mobile Doctors July 2012 - September 2013
ShoreTel October 2010 - June 2012
Patterson Dental Company August 2009 - August 2010
Occupational Perofrmance Corporation October 2007 - August 2009
Ossatron Services of Kansas April 2003 - October 2007
Schering Plough Pharmaceuticals November 2000 - April 2003
Skills
Marketing, Sales, Account Management, Sales Operations, Training, Management, Customer Service, Healthcare, New Business Development, Leadership, Telecommunications, Lead Generation, Strategic Planning, Program Management, Public Speaking, Salesforce.com, Marketing Strategy, Marketing Communications, Recruiting, Nonprofits, Team Building, Time Management, Direct Sales, Sales Management, Human Resources, Cold Calling, Sales Process, Selling, Business Development, Coaching, Channel Partners, Team Leadership, Customer Satisfaction, CRM, Selling Skills, Mobile Devices, Solution Selling, Strategic Partnerships, Sales Presentations, Customer Retention, B2B, Advertising, Budgets, Product Marketing, Social Networking, Start-ups, Strategy, Cross-functional Team..., Product Launch
Education
University of Kansas 1984 — 1991
Bachelors, Personnel Administration
Veeva Systems 2014 - Present
ServiceSource 2014 - 2014
SAP 2010 - 2014
Elastra Corporation 2007 - 2009
BEA Systems 2004 - 2007
ShoreTel 1998 - 2002
Skills
SaaS, Sales Enablement, Start-ups, Lead Generation, Solution Selling, Cloud Computing, International Sales, Enterprise Software, Salesforce.com, Go-to-market Strategy, Strategic Partnerships, Strategy, Product Marketing, Channel Partners, Demand Generation, B2B, CRM, Management, Cross-functional Team...
Education
Stanford University Graduate School of Business 2002 — 2004
MBA
University of California, Irvine
Bachelor’s Degree
ShoreTel October 2010 - Present
ShoreTel July 2008 - September 2010
Nimsoft November 2007 - June 2008
Sylantro Systems January 2000 - June 2007
Latitude Communications January 1995 - January 2000
Aspect Communications 1989 - 1995
Aspect Software 1989 - 1995
Micro Power Systems 1985 - 1989
Skills
VoIP, Unified Communications, Enterprise Software, Managed Services, Cloud Computing, SaaS, Product Management, CRM, Pre-sales, Project Management, Professional Services, Solution Selling, Sales, Telephony, Telecommunications, Management, Sales Operations, Direct Sales, Networking, Product Marketing, Start-ups, Account Management, Channel Partners, Cisco Technologies, IP, Wireless, Mobile Devices
Education
Santa Clara University
MBA, General Business
University of California, Los Angeles
BS, Economics
ShoreTel December 2014 - Present
ShoreTel January 2014 - November 2014
GameStop April 2012 - January 2014
GameStop December 2011 - April 2012
GameStop August 2006 - December 2011
Skills
Cash-handling, Stocking, Retail, Schedules, Inventory Management, Loss Prevention, Management, Assessment Skills, Customer Service, Microsoft Office 2007, Video Games, Leadership, POS, Inventory Control, Customer Satisfaction
Education
State University of New York College at Brockport 2007 — 2011
Bachelor of Science (B.S.), Political Science and Government
ShoreTel July 2011 - Present
Self Employed 2002 - Present
Telecomp, Inc. 2009 - 2011
Maven Technologies, LLC May 2008 - August 2008
Skills
Organizational..., Creative, Attention To Detail, Friendly, Able To Multi-task, Open Minded, Team Oriented, Trustworthy, Able to Communicate..., Able To Work Under..., Event Planning, Meeting Scheduling, Team-oriented, Call Centers, Access, Cloud Computing, Human Resources
Education
State University of New York College at Fredonia 2005 — 2010
Penfield High School 2001 — 2005
ShoreTel 2007 - Present
Metropolitan Opera 2003 - Present
Washington National Opera 1997 - 2003
Skills
Quality Assurance, Test Writing, Customer-focused vision, Singing and Acting, Creativity, Windows, Telecommunications, Singing, Acting, Networking, Software Quality..., Leadership, Virtualization, Cloud Computing, Java, Concerts, Troubleshooting, Stage, Performing Arts, Unified Communications, Salesforce.com, Music, Theatre, VoIP, SaaS, Musical Theatre
Education
The Johns Hopkins University 1995 — 1997
GPD in Opera, Opera Performance
GITIS, Moscow 1985 — 1989
Master of Arts (MA), Opera & Musical Theater
ShapeTechnology March 1995 - Present
Hortonworks December 2012 - September 2013
Proofpoint June 2010 - July 2011
Marketing Communications & PR Consultant August 2008 - June 2010
ShoreTel February 2007 - August 2008
ShapeTechnology March 1995 - February 2007
Novell 1992 - 1995
Miller Communications 1991 - 1992
Microsoft 1990 - 1991
Hill & Knowlton 1988 - 1990
Skills
Marketing Communications, Public Relations, Event Management, Corporate Positioning, Web Development, Analyst Relations, Media Relations, Lead Generation, Marketing Strategy, Strategic Communications, Advertising, Online Marketing, Social Media, Product Launch, Video Production, Company Branding, Digital Media, Online Advertising, Executive-level..., Product Marketing, Corporate Branding, Social Media Marketing, Positioning, Corporate Communications, Integrated Marketing, Content Strategy, Trade Shows, Strategic Partnerships, Blogging, B2B, Website Development, Strategy, Email Marketing, Enterprise Software, Digital Marketing, Start-ups, Marketing, SEO, Press Releases, Management, CRM, Creative Direction, Messaging, Multi-channel Marketing, Leadership, Brand Awareness, Competitive Analysis, Mobile Devices, Go-to-market Strategy, B2B Marketing
Education
San Jose State University
Bachelors of Science
ShoreTel January 2014 - Present
ShoreTel March 2013 - January 2014
ShoreTel July 2011 - March 2013
Gramercy Tavern February 2010 - March 2011
NYC Department of Education September 2008 - February 2009
Wegmans Food Markets February 2006 - May 2008
Movie Gallery May 1996 - August 2000
Skills
CRM, Sales, Interpersonal..., Salesforce.com, Customer Service, Microsoft Office, Social Media, Leadership, Outlook, SaaS, Computer Hardware, Account Management, Windows, Data Analysis, PowerPoint, Soft Skill Training, Call Centers, Customer Satisfaction, Training, Troubleshooting, Technical Support, DISC, System Migration, Technical Writing, Microsoft Excel, XP, VoIP, Project Management, Curriculum Development, Team Building, Quality Assurance, Process Improvement, Teamwork, Program Management, Operations Management, Coaching, Team Leadership, Vendor Management, Customer Experience, Customer Retention, Telecommunications, Leadership Development, Public Speaking, Instructional Design, Software Documentation, Editing, Cross-functional Team..., Organizational..., Telephone Skills, Customer Engagement
Education
SUNY Geneseo 1999 — 2003
BA, Theatre and Sociology
Magnet Improv School 2010 — 2011
Improvisation Core Curriculum Grad, Improvisational Comedic Performance
Blue Planet Ltd July 2014 - Present
Dianne Chervenka Consulting December 2013 - Present
Ingenuity Systems, Inc., a QIAGEN Company July 2005 - November 2013
C-COR February 2004 - July 2005
Connection to eBay December 2002 - February 2004
Accenture December 2002 - February 2004
ShoreTel September 2000 - November 2002
Impresse Corporation February 1999 - September 2000
Grant Thormton LLP January 1996 - October 1998
Skills
Financial Analysis, Corporate Finance, Financial Accounting, Data Analysis, Strategy, Due Diligence, General Ledger, Analytics, Business Process..., Business Development, ERP, Acquisition Integration, Project Management, Business Analysis, Leadership, Investments, Microsoft Office, Finance
Education
San Jose State University 1993 — 2000
Master of Business Administration (MBA), Taxation
Santa Clara University 1991 — 1992
Dolby Laboratories October 2014 - Present
Hewlett-Packard November 2013 - October 2014
ShoreTel 2009 - October 2013
Hewlett-Packard Company 2007 - 2009
Hewlett-Packard 2002 - 2006
Hewlett-Packard 2000 - 2002
Hewlett-Packard 1998 - 2000
Hewlett-Packard 1994 - 1998
Skills
Program Management, Supply Management, Product Management, Product Lifecycle..., Business Alliances, Cross-functional Team..., Competitive Analysis, CRM, Business Development, Project Management, Management, Mobile Devices, Strategy, Product Marketing, Agile Methodologies, Partner Management, Strategic Partnerships, Product Launch, Strategic Planning, Go-to-market Strategy, Product Development, Business Analysis, Sales Operations, Cloud Computing, Leadership, SaaS, Market Research, Enterprise Software, Telecommunications, Mobile Applications, Project Planning, Wireless, Vendor Management, ODM management, Business Planning
Education
Stanford University Graduate School of Business
Advanced Project Management Certificate
University of San Diego 1996 — 1998
MBA
Université Paris-Sorbonne 1997 — 1997
University of Southern California 1992 — 1994
MS EE
Universidade Estadual de Campinas 1988 — 1992
BS EE
CSA
LHH
ShoreTel August 2011 - June 2013
ShoreTel October 2010 - August 2011
Self Employed May 2010 - October 2010
OFIS Communications June 2009 - July 2010
AT&T April 2002 - June 2009
McLeod USA 2000 - 2002
Reliant Energy Communications 2000 - 2001
GST Telecom 1999 - 2000
Logix Communications 1997 - 1999
Skills
MPLS, Telephony, VoIP, IP, VPN, Unified Communications, SIP, Cloud Computing, Network Design, Telecommunications, Cisco Technologies, Avaya, Managed Services, Wireless, Networking, Training Delivery, Video Conferencing, Co-location, Ethernet, Solution Selling, WAN, Sales Operations, SIP Trunking, LAN-WAN, Channel Partners, Direct Sales, SaaS, Account Management, Management, Salesforce.com, Sales, Data Center, Sales Process, Call Centers, Leadership, Professional Services, Strategic Partnerships
Education
Texas State University 1990 — 1993
Blinn 1988 — 1990
Bellville High School 1984 — 1988
ShoreTel August 2011 - Present
Telstra Corporation May 2008 - July 2011
Autodesk October 2005 - April 2008
Gateway March 2002 - October 2005
Datalink.net April 1999 - March 2002
ANDATACO December 1991 - May 1997
Skills
Solution Selling, Channel, Unified Communications, Managed Services, SaaS, New Business Development, Strategy, Account Management, Telecommunications, Marketing Strategy, Channel Partners, International Sales, Management, Sales, Leadership, Start-ups, Networking, Cloud Computing, Direct Sales, IP, Sales Process, Mobile Devices, Partner Management, Professional Services, VoIP, Telephony, Pre-sales, Call Centers, MPLS, SIP, Data Center
Education
San Diego State University 1982 — 1987
B.S., Information Systems, Systems Analysis and Design
San Diego State University-California State University
ShoreTel February 2015 - Present
Vertical Communications July 2011 - February 2015
Mitel April 2007 - July 2011
Mitel April 2006 - March 2007
Skills
Telecommunications, Telephony, SIP, Unified Communications, VoIP, SIP Trunking, MPLS, IP, WAN, Managed Services, Sales Engineering, Call Center, TDM, Cisco Technologies, ACD, LAN-WAN, IP PBX, Wireless, Sales, Solution Selling, Direct Sales, Video Conferencing, Voice Mail, Channel Partners, ISDN, Co-location, Ethernet, T1, IVR, Network Design, Contact Centers, CTI, Telecommunications..., Leadership, Call Centers, Mobile Devices, Cloud Computing, Data Center, Hosted Services, Unified Messaging, Telepresence, Routing, Switches, Integration, LAN/WAN, PBX, Mobile, SQL
Education
The Ohio State University 1998 — 2001
BA, Mathematical & Physical Sciences
TiVo April 2014 - Present
Vertical Communications April 2012 - February 2014
ShoreTel April 2011 - March 2012
Innomedia Inc January 2007 - March 2011
AOL January 2006 - December 2006
Skills
SIP, TCP/IP, VoIP, RTP, IP PBX, Quality Assurance, SNMP, Softswitch, Linux, MGCP, SQL, XML, VLAN, Unix, Switches, Mobile Applications, iPod, iPhone, iPad, Mobile Platforms, IP Phones, Seibel, Quality Center, PSTN Simulators, Hosted VoIP, RADIUS, Wireshark, SIP Trunking, Cisco IOS, UDP, DHCP, SMTP, QoS, NAT, UNIX Script, PSTN, Telnet, RIP, ICMP, LDAP, IPERF, Chariot IQ, AutoIt, SIPp tool, Session Border..., Ameritec, Unix Shell Scripting, JIRA, Test Link, IEEE 802.11
Education
San Jose State University 2004 — 2006
Masters in Software Engineering, Computer Software and Media Applications
University of Madras 1996 — 2000
B.E, Computer Science & Engineering
ShoreTel 2010 - Present
Black Box Network Services 2006 - 2010
Luminet 2003 - 2006
Interactive Intelligence 2002 - 2003
Dugdale Communications 1999 - 2002
Skills
Sales Engineering, Business Development, Client Development, Sales Develpment, Unified Communications, Technical Demonstrations, Technical Solution..., Revenue & Profit Growth, RFP Response, Solution Selling, Managed Services, Telecommunications
Education
Taylor University
Bachelor of Science (BS), Management / Systems
VMware October 2014 - Present
ShoreTel January 2013 - October 2014
ShoreTel March 2011 - January 2013
Yahoo! November 2009 - March 2011
Edelman September 2007 - November 2009
Genentech March 2003 - September 2007
Skills
Media Relations, Copy Editing, Adobe Acrobat, Microsoft Office, Filemaker Pro, Communication Training, Social Media, Marketing, Crisis Communications, Public Relations, Strategic Communications, Analyst Relations, Marketing Communications, Editing, Corporate Communications, Press Releases, AP Style, FileMaker, Facebook, Email Marketing, Social Media Marketing, Copywriting, Internal Communications, Blogging, Advertising, Content Management, Social Networking, Integrated Marketing, Web Content, Content Development, Content Strategy, Messaging, Digital Marketing, Product Marketing, Thought Leadership, B2B Marketing, Message Development, Online Marketing, Digital Media, Technical Writing, Publicity
Education
San Jose State University 2004 — 2007
Master's Degree, Communication Studies
Santa Clara University 1998 — 2002
Bachelor's Degree, Communication and Theatre Arts
ShoreTel October 2014 - Present
Lancope January 2014 - October 2014
ShoreTel October 2013 - December 2013
dba Marketing Mimi August 2012 - October 2013
LifeSize Communications December 2007 - May 2012
Surgient August 2004 - December 2007
Surgient, Inc. August 2004 - March 2006
TippingPoint 2001 - 2002
Netpliance, Inc 1999 - 2001
Skills
Marketing Strategy, Channel, Solution Selling, Cross Channel Marketing, Direct Sales, Account Management, Strategic Partnerships, Sales Management, Salesforce.com, SaaS, Product Marketing, Lead Generation, Distributors, VARs, Video Conferencing, Integrating Technology..., Department Budgeting, Telemedicine, Sales Rep Training, DMR, Partner Development, Channel Strategy, Channel Partner..., CRM, Program Management, Marketing, Sales, Channel Partners, Strategic Alliances, Sales Process, Unified Communications, Enterprise Software, Professional Services, Demand Generation, Sales Enablement, Marketing Management, Go-to-market Strategy, Digital Marketing
Education
Texas Tech University 1993 — 1997
BS, Microbiology
ShoreTel August 2014 - Present
ShoreTel January 2012 - August 2014
AirBorn Inc May 2010 - December 2011
SurfaceInk October 2009 - May 2010
Dell July 2000 - September 2009
Isochron November 1999 - December 2000
Design Edge November 1998 - July 2000
Corning Cable Systems March 1996 - October 1998
Skills
Sheet Metal, Pro Engineer, Engineering, Design for Manufacturing, GD&T
Education
Texas State Technical College 1994 — 1996
AAS, Drafting & Design
Granbury High School 1990 — 1994
General Studies
Nutanix January 2015 - Present
ShoreTel November 2004 - December 2014
ShoreTel November 2004 - December 2014
Stanford Children's Health Psychiatric Neuroimaging Research Lab November 2003 - February 2004
Lightbridge December 2002 - August 2003
Altawave Inc. January 2000 - December 2002
Skills
Servers, Contact Centers, Testing, Networking, Databases, VoIP, Wireless, IP, Telecommunications, TCP/IP, Ethernet, Cloud Computing, Data Center, MPLS, Switches, Cisco Technologies, Unified Communications, Telephony, Virtualization, Storage, VMware, VPN, Agile Methodologies, DNS, Operating Systems, Windows, Routers, VMware ESX, Network Administration, System Administration, SQL, System Deployment, Quality Assurance, Perl, Linux, Enterprise Software, SIP, Network Design, SaaS, Mobile Devices, Infrastructure, WAN, Troubleshooting, LAN-WAN, Wireless Networking
Education
Stanford University
History
University of Cambridge
Medieval and Renaissance Studies
Hexis Cyber Solutions February 2014 - Present
Barracuda Networks January 2013 - February 2014
Silver Peak Systems March 2011 - January 2013
ShoreTel May 2010 - February 2011
Meru Networks March 2008 - May 2010
Marketing Sizzle February 2001 - March 2008
Nortel Networks January 2001 - June 2001
Nortel Networks, Broadband Division 2000 - 2001
Nortel Networks, Global Solution Integrators 1999 - 2000
Skills
Channel Marketing, Webinars, Channel Management, Partner Communications, Demand Generation and..., Strategic Planning, Partner Programs, Multi-channel Marketing, Demand Generation, Channel Partners, Product Management, Product Marketing, Go-to-market Strategy, Channel, Lead Generation, Enterprise Software, Salesforce.com, Start-ups, Sales Process, Sales Management, Channel Sales, Management, Email Marketing, Business Development, Sales Enablement, Partner Management, Direct Sales, Sales Operations, Strategy, CRM, Cross-functional Team..., Leadership, Professional Services, Business Alliances, Product Launch, Marketing, Sales, Marketing Communications, SaaS, Solution Selling, Program Management, B2B Marketing, Cloud Computing, Competitive Analysis, Product Development, Marketing Automation, Storage, Mobile Devices, B2B, Marketing Management
Education
San Jose State University 1996 — 1999
B.S
ShoreTel 2010 - Present
Avaya December 2009 - March 2010
Nortel 2008 - 2009
Nortel 2007 - 2008
Nortel Networks 1998 - 2007
SBC 1984 - 1998
Skills
Unified Communications, VoIP, SIP Trunking, Avaya, Telecommunications, SIP, Telephony, IP, Managed Services, Wireless, Channel, Direct Sales, Ethernet, MPLS, Go-to-market Strategy, Mobile Devices, Pre-sales, Selling, Solution Selling, Product Management
Education
The University of Kansas 1978 — 1984
BS, Business
ShoreTel November 2012 - Present
Transcend United Technologies May 2006 - December 2012
Diversified Adjustment Service March 2002 - May 2006
Qwest Communications 2000 - 2002
Qwest Communications 1998 - 2000
Qwest Communications 1997 - 1998
Skills
VoIP, Unified Communications, Managed Services, Telecommunications, Data Center, Solution Selling, Call Center, Cloud Computing, Vendor Management, Wireless, SaaS, SIP, Telephony, Network Design, Account Management, Disaster Recovery, Professional Services, Cisco Technologies, IP, MPLS, Call Centers
Education
St. Cloud State University 1994 — 1997
Bachelor of Science, Business Management
ShoreTel January 2015 - Present
ShoreTel December 2012 - Present
Eastman Kodak March 2008 - November 2012
Kodak Online Store March 2004 - March 2008
Kodak Professional December 1997 - March 2004
CopyCentral, Inc. September 1994 - March 1997
Movietime 10 Cinema September 1990 - September 1994
Skills
Kodak, Inkjet, JDF, Prinergy, Account Management, Customer Service, Color Management, Preps, Image Quality, Salesforce.com, Adobe Creative Suite, Imaging Science, Marketing Strategy, Variable Data Printing, Troubleshooting, Microsoft Office, SAP ERP, Digital Imaging, Digital Photography, Photo Analysis, Training, Telephony, Technical Support, Printers, Customer Satisfaction, Call Centers, Quality Assurance, Commercialization, CRM, Scanners, Cross-functional Team..., Process Improvement, Telecommunications, Management, Team Leadership, Cisco VoIP, Cisco Routers, IP Phones
Education
SUNY 1986 — 1990
BA, Communications
SUNY Oswego 1986 — 1990
Bachelor of Arts (B.A.), Mass Communication/Media Studies
AVDS March 2011 - Present
Reliant CCS, Inc. June 2009 - March 2011
ShoreTel January 2008 - June 2009
Skills
SIP, Unified Communications, VoIP, IP, Telecommunications, Wireless, Telephony
Education
University of Central Florida 2002 — 2005
Incomplete, Computer Science
Seminole Community College 2000 — 2003
Associate of Arts (AA), Sociology
ShoreTel August 2012 - Present
Phi Mu Alpha Sinfonia January 2007 - May 2013
Best Buy June 2010 - August 2012
Skills
Store Management, Customer Service, Time Management, Store Operations, Merchandising, Visual Merchandising, Retail Sales, Leadership, Social Media, Microsoft Office, PowerPoint, Music, Sales, Team Leadership, Management, Telecommunications, Call Centers, Salesforce.com, Enterprise Software, Vendor Management, Customer Satisfaction, Public Speaking, SaaS, VoIP, Networking
Education
SUNY Fredonia 2004 — 2010
Bachelor of Science (B.S.), Music Business
State University of New York College at Fredonia 2004 — 2010
Bachelor of Science (BS), Music Business/Business Administration
ShoreTel February 2013 - Present
ShoreTel April 2011 - April 2013
Callfinity 2010 - May 2011
Callfinity May 2009 - May 2010
BlueTie, Inc. October 2008 - May 2009
BlueTie, Inc. April 2007 - October 2008
BlueTie, Inc. July 2006 - April 2007
Skills
Project Management, VoIP, Cloud Computing, Call Center, Managed Services, Telecommunications, Salesforce.com, Interpersonal..., Account Management, Cross-functional Team..., Integration, Management, Start-ups, Sales Management, Customer Service, Networking, Sales, Team Leadership, Business Intelligence, Call Centers, Customer Satisfaction, Leadership, Process Improvement, Sales Operations, Strategic Planning
Education
Saint Bonaventure University 2002 — 2006
Bachelor of Business Administration, Business
The Aquinas Institute of Rochester 1998 — 2002
ShoreTel October 2014 - Present
Skills
VoIP, Unified Communications, Managed Services, Avaya, Solution Selling, Telephony, Telecommunications, SIP Trunking, Unified Messaging, IP, SIP, Contact Centers, Cloud Computing, Channel, Wireless, SaaS, Data Center, IVR, MPLS, Hosted Services, CTI, Call Center, ACD, Professional Services, Call Centers, Channel Partners, WAN, Video Conferencing, Switches, Management, Cisco Technologies, Direct Sales, Co-location, LAN-WAN, Sales Engineering, Business Alliances, Go-to-market Strategy, Pre-sales
Education
Rutgers University – Camden 1988 — 1991
BS
Rutgers University – Camden 1988 — 1991
Dynamix - Voice IT Cloud November 2013 - Present
NetApp 2011 - 2013
Techsperience 2009 - 2011
Astreya Partners 2008 - 2009
ShoreTel 2006 - 2008
EMC Dantz 2004 - 2006
Skills
Windows Server, Active Directory, Virtualization, Technical Support, VMware, Networking, Servers, Storage, Network Security, Cloud Computing, Troubleshooting, VPN, System Administration, Computer Hardware, Linux, Data Center
Education
Silicon Valley University
Bachelors of Business Administration in Networking Technology
ShoreTel 2008 - Present
ShoreTel Inc 2000 - 2007
BPL Telecom January 1998 - August 2000
Various Companies 1996 - 1997
Skills
Linux, Embedded Software, Embedded Systems, Networking, Device Drivers, VxWorks, VoIP, SIP, MGCP, IP, SNMP, TCP/IP, Ethernet, ISDN, Digital Signal..., System Architecture, Distributed Architecture, Flash Memory, Cloud Computing, File Systems, C++, C, Virtualization, Data Center Architecture, Cross-functional Team..., PCIe, Agile & Waterfall..., Project Management, People Management, Scripting, Programming, Product Development, Enterprise Software, Linux Kernel, Network Security, TI DSPs, Cloud Applications, Audio Processing, Software Development
Education
San Jose State University 2007 — 2009
Master of Science (MS), Engineering Management
Malnad College of Engineering, Mysore University 1992 — 1996
Bachelor's Degree, Electronics and Communications Engineering
ShoreTel January 2000 - Present
Technology First Corp. August 1999 - November 2012
edify November 1995 - January 2000
Octel Communications April 1994 - November 1995
Advantage Telecom, Inc. April 1990 - August 1995
American Voice Technology January 1989 - April 1993
Voice Plus 1987 - 1989
Skills
Telephony, VoIP, Leadership Development, Unified Communications, Telecommunications, Managed Services, Integration, IP, Call Centers, Wireless Networking, Professional Services, Switches, Training, TCP/IP, Cloud, Training - Technical, Networking, SIP, WAN, Ethernet, VPN, Cloud Computing, Enterprise Software, Troubleshooting, Avaya, Wireless, IVR, Cisco Technologies, Technical Support, MPLS, Contact Centers, Network Design, Data Center, SaaS, Sales Engineering, LAN-WAN, Mobile Devices, Video Conferencing, Solution Selling, Channel Partners, Network Architecture, Pre-sales, QoS, Go-to-market Strategy, Network Security, Virtualization, Routing, WiFi, Routers, IP PBX
Education
San Francisco State University 1984 — 1988
B.A., Communication Studies
ShoreTel March 2012 - Present
NEC Corporation of America 1999 - March 2012
Lucent Technologies January 1998 - February 1999
Fujitsu Network Communications September 1993 - January 1998
BellSouth August 1986 - September 1992
Skills
VoIP, Unified Communications, Telephony, SIP Trunking, Managed Services, Unified Messaging, SIP, Telecommunications, Solution Selling, Channel, MPLS, IP PBX, Wireless, IP, Sales Engineering, Co-location, ACD, Cloud Computing, Direct Sales
Education
Southern Methodist University 1981 — 1985
Business, Marketing
Southern Methodist University 1981 — 1985
BA, Marketing
ShoreTel January 2013 - Present
M5 Networks August 2010 - January 2013
Skills
VoIP, SIP, IP, Unified Communications, Telecommunications, Wireless, Telephony, Cloud Computing, Linux, Unix, Data Center, Perl, Virtualization, Embedded Systems, PHP, MySQL, RabbitMQ, Microsoft SQL Server, Python
Education
State University of New York College at Plattsburgh 2006 — 2009
Bachelor of Science (BS), Computer Science
ShoreTel July 2007 - Present
Genentech January 2005 - July 2007
Education
San Francisco State University 2000 — 2005
Bachelor's degree, Finance, General
ServiceNow – The Enterprise Cloud Company March 2015 - Present
Genesys August 2014 - March 2015
LiveOps July 2012 - July 2014
ShoreTel 2010 - July 2012
Extreme Integration 2008 - 2010
MicroAge 1997 - 2000
Pitney Bowes MapInfo 1995 - 1997
Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise
Education
Siena College 2001 — 2005
Bachelor's, Business
Lifesize, a division of Logitech November 2014 - Present
VirtualWorks February 2014 - October 2014
LifeSize Communications April 2010 - February 2014
ShoreTel January 2007 - April 2010
StandardTel Networks January 2002 - January 2007
Sphere Communications March 2000 - January 2002
Skills
VoIP, Call Center, Channel, PBX, Unified Communications, Solution Selling, Channel Management, Consultative Selling, Telecommunications, Unified Messaging, Account Management, New Business Development, Selling, Key Account Management, Channel Partners, Video Conferencing, Go-to-market Strategy, Sales Operations, IP, Managed Services, Telepresence, SaaS, Wireless, Sales Process, Sales, SIP, Networking, Direct Sales, Telephony, Call Centers, Avaya, Salesforce.com, Cloud Computing, Marketing, Forecasting, Leadership, Professional Services, Strategic Partnerships, Enterprise Software, MPLS, Channel Sales, SIP Trunking, Co-location, Pre-sales, Sales Engineering, Management, Partner Management, Mobile Devices, Hosted Services, Lead Generation
Education
Texas A&M University 1992 — 1995
Bachelor of Business Administration (B.B.A.), Marketing
Accu-Image Inc. October 2010 - Present
North Star Mortgage June 2008 - October 2010
Bank of America September 2005 - June 2008
Get Everything Wireless Inc. April 2001 - September 2005
ShoreTel 1999 - 2001
Inzap 1999 - 2000
Skills
Business Development, Salesforce.com, Sales Process, Account Management, Solution Selling, Cold Calling, Sales Management, SaaS, Direct Sales, New Business Development, Enterprise Software, Cloud Computing, Lead Generation, Sales, Selling, Team Building, B2B, Professional Services, Strategy, Managed Services, Start-ups, Document Management, Records Management, Customer Service, Microsoft Excel, Negotiation, Entrepreneurship, Sales Operations, Sales Presentations, Document Imaging, Product Management, Enterprise Content..., CRM, Strategic Partnerships, Channel Partners, Pre-sales, Management, Team Leadership, PowerPoint, Project Management, Contract Management, Contract Negotiation, Workflow, Software Integrations, Business Process..., E-invoicing, Procure-to-Pay, Cross-functional Team..., Leadership
Education
San Jose State University
ShoreTel January 2012 - Present
ShoreTel September 2005 - Present
ShoreTel April 2001 - August 2005
BEST Consulting (Manpower) October 1996 - April 2001
BEST Consulting (Manpower) April 1994 - September 1996
Skills
Unified Communications, SASS, UCaaS, Enterprise Solution..., Solution Selling, Channel Sales Managment, Channel Partners, Data Center, Techincal Sales, Business Analysis,..., Cloud Applications, Mobile Technology, Mobile Applications, Hybrid Cloud, Salesforce.com
Education
Seattle University
Bachelor of Arts, Economics
Aruba Networks January 2013 - Present
ShoreTel October 2010 - January 2013
Agito Networks (acquired by ShoreTel in October 2010) September 2007 - October 2010
Drivestream, Inc. November 2006 - June 2007
USinternetworking September 2003 - August 2006
Barnhart, Inc. February 2002 - July 2002
FastParts.com August 1999 - October 2000
Breakthrough Software September 1997 - June 1998
Skills
Demand Generation, Go-to-market Strategy, Sales Enablement, Product Marketing, Marketing, Lead Generation, Management, Channel, Wireless, Multi-channel Marketing, SaaS, Product Management, Channel Partners, Strategic Partnerships, Sales, Solution Selling, Business Development
Education
Santa Clara University
B.S.
Proformative August 2011 - Present
The Web Shaman April 2011 - Present
ShoreTel July 2011 - August 2011
NASA Ames Research Center (TEK Systems/Perot) May 2011 - July 2011
Stanford University School of Medicine May 2009 - April 2011
Stanford University School of Medicine June 2000 - April 2009
Mercury Center (San Jose Mercury News) January 2000 - June 2000
San Jose Mercury News / Knight-Ridder 1994 - January 2000
Skills
Web Design, HTML, CSS, User Interface Design, User Experience, Wordpress Design, Drupal, Web Strategy, Web Production, Website Development, HTML emails, Internet Strategy, Social Media, Graphic Design, Information Architecture, Information Design, Information Graphics, Illustration, Medical Illustration, Graphics, HTML5, Flash, PHP, JavaScript, Visual Design, User Acceptance Testing, Art Direction, Writing, Copy Editing, Photo Editing, Content Generation, Web 2.0, Team Building, Image Editing, Wordpress, CMS, Wireframes, HTML 5, Cross-functional Team..., Multimedia, Photography, Content Strategy, SEO, XHTML, WordPress, Dreamweaver, Photoshop, User Interface, Social Networking, Newsletters
Education
Tribal Leadership Intensive 2011 — 2011
Wu (Hua) Tai Chi
The School of the Art Institute of Chicago
BFA, Design and Communications
ShoreTel August 2015 - Present
Skills
Sales Enablement, Multi-channel Marketing, Lead Generation, Business Development, Organization &..., Go-to-market Strategy, Channel, Demand Generation, Business Alliances, Solution Selling, Channel Partners, Partner Management, Strategic Partnerships, Product Marketing, Strategic Alliances, Business Planning, SaaS, Competitive Analysis, Product Launch, Marketing Management, Strategy, Sales Operations, Management, Telecommunications, Leadership, Marketing, Team Management, Salesforce.com, Ninja Skills
Education
Texas State University-San Marcos 1987 — 1992
Meetup May 2011 - Present
Apple June 2015 - August 2015
County of Santa Clara, Office of the County Executive March 2014 - March 2015
Revolution Analytics January 2013 - January 2014
Robert Bosch Research and Technology Center June 2011 - December 2012
Littlefield and Sobel December 2009 - March 2011
ShoreTel January 2008 - December 2008
The National Hispanic University October 2002 - December 2008
K&J Consulting January 2007 - December 2007
Proquest Learning Page April 2005 - May 2007
Skills
E-Learning, Project Management, Program Management, Training, Team Building, Product Management, Public Speaking, Strategic Planning, Management, Cross-functional Team..., Social Media, Instructional Design, Marketing, Team Leadership, Procurement, Event Management, E-commerce, Budgets, Human Resources, Public Relations, Research, Market Research, Event Planning, Leadership, Spanish, Community Outreach, Negotiation, Leadership Development, Teaching, Contract Negotiation, Organizational..., Social Networking, Coaching, Entrepreneurship, Quality Assurance, Editing, User Experience, Proposal Writing, Start-ups, Business Development, Microsoft Office, PowerPoint, Staff Development, Social Media Marketing, Marketing Strategy, Project Planning, Customer Service, Marketing Communications, Recruiting, Microsoft Excel
Education
San Jose State University 1991 — 1993
MA. Ed, Intructional Design and Development
San Jose State University 2002 — 2002
Certificate, E-Commerce Management
San Jose State University 2001 — 2002
Certificate, Marketing Communications
The National Hispanic University 2005 — 2006
Certificate, Translation and Interpretation
San Jose State University 1991 — 2020
Supervision and Coordination Administrative Credential
San Jose State University 2004 — 2005
California Teaching Credential
London University - Froebel, Roehampton 1981 — 1983
BA. Ed, Multicultural and Computer-Aided Instruction
Lycée Français Charles de Gaule 1974 — 1979
Baccalauréat B, Economy
Le Chat Botté
Stand & Deliver Group November 2012 - Present
American Conservatory Theater October 2011 - March 2013
California Shakespeare Theater July 2012 - September 2012
ShoreTel July 2010 - August 2012
Marin Theatre Co. May 2008 - February 2012
The Cutting Ball Theater November 2011 - December 2011
Chinese American International School September 2009 - December 2011
American Conservatory Theater August 2011 - November 2011
TheatreWorks June 2010 - August 2011
Marin Theatre Co. July 2011 - July 2011
Skills
Improvisation, Acting, Theatre, Public Speaking, Drama, Stage, Voice Over, Film, Dance, Performing Arts, Teaching, Voice Acting, Dialects, Shakespeare, Creative Writing, Plays, Entertainment, Directing, Comedy, Stage Combat, Playwriting, Theatrical Production, Teaching Acting, Dramaturgy, Physical Theatre, Performing, Editing, Sketch Comedy, Storytelling, Singing
Education
Saint Joseph's University
Bachelor of Arts, English
LiveOps January 2015 - Present
LiveOps July 2013 - January 2015
ShoreTel July 2012 - June 2013
ShoreTel January 2011 - June 2012
ShoreTel July 2008 - January 2011
ShoreTel September 2005 - July 2008
Self Employed March 2004 - September 2005
Network Computing Architects September 1998 - March 2004
Technical Solutions 1995 - 1998
Adobe Systems / Aldus Corporation 1988 - 1995
Skills
Sales Process, Sales Support, Sales Operations, Technical Training, Technical Analysis, Technical Documentation, Technical Communication, Product Demonstration, Network Architecture, Network Design, Unified Communications, VoIP, Voice Communications, ShoreTel, FMC, Mobility Solutions, Problem Solving, Snow, Knowledge Management, Knowledge Transfer, Knowledge Sharing, Oral Communications, Organizing, Solutions Marketing, Ice Caves, Telecommunications, Wireless, Product Management, Telephony, Networking, Troubleshooting, Pre-sales, Cisco Technologies, Managed Services, SIP Trunking, Speech, LAN-WAN, Security, Channel, Channel Partners, IP, Network Administration, SIP, Cloud Computing, Sales Engineering, Frame Relay, Hardware, MPLS, CCNA, OSPF
Education
Seattle Pacific University 1984 — 1988
BS, Computer Science
Self-Employed October 2014 - Present
ShoreTel April 2013 - October 2014
M5 Networks (Acquired by ShoreTel) July 2011 - April 2013
Tipping Point Media September 2009 - July 2011
Jay Advertising May 2008 - May 2009
Jay Advertising April 2007 - May 2008
Jay Advertising January 2007 - April 2007
Jay Advertising July 2005 - December 2006
Jay Advertising January 2005 - July 2005
Skills
Account Management, Advertising, Marketing, Management, Social Media, Public Relations, Marketing Communications, VoIP, Customer Service, Marketing Strategy, Social Media Marketing, Media Planning, Online Advertising, Media Buying, Copywriting, HubSpot, Salesforce.com, SEO, Sales, Digital Media, Mobile Devices, CRM, Strategic Partnerships, Leadership, Cloud Computing, Telecommunications, Strategy, SaaS, Solution Selling
Education
State University of New York College at Cortland 1998 — 2002
BA Communication Studies
Indeed.com July 2014 - Present
IPsoft July 2013 - July 2014
Transcend, A Division of Agc Networks March 2012 - July 2013
Transcend, A Division of Agc Networks September 2011 - February 2012
ShoreTel Inc March 2010 - August 2011
ShoreTel October 2008 - March 2010
Bandwidth.com October 2007 - October 2008
Bandwidth.com March 2006 - October 2007
AT&T Wireless May 2003 - March 2006
Universal Computer Systems January 2002 - March 2003
Skills
VoIP, TCP/IP, Cisco Technologies, Switches, VPN, Telecommunications, SIP, Telephony, Wireless, Network Design, Servers, Unified Communications, MPLS, LAN-WAN, Troubleshooting, Integration, Networking, Ethernet, Enterprise Mobility, Wireshark, MGCP, IP, WAN, Microsoft Excel, Microsoft Office, Microsoft Word, Visio, Process Improvement, Technical Documentation, Technical Leadership, ITIL, SOP development
Education
Texas A&M University 2000 — 2004
Major: Telecommunication Media Studies / Minor: Business Administration
Ellie Mae March 2013 - Present
Oracle June 2012 - March 2013
Taleo (Purchased by Oracle) October 2010 - June 2012
ShoreTel October 2008 - October 2010
TomorrowNow September 2006 - August 2008
Right Management Consultants May 2001 - January 2006
Corporate Leverage 2001 - 2001
XUMA 2000 - 2001
LANQuest 1999 - 2000
JM Perry Corporation 1997 - 1999
Skills
Marketing Automation, Demand Generation, Salesforce.com, Branding & Identity, Product Management, Lead Generation, Program Management, Marketing, Go-to-market Strategy, Product Marketing, Online Lead Generation, Integrated Campaign..., Marketing Strategy, Integrated Marketing, Strategy, Start-ups, Management, Enterprise Software, Leadership, Marketing Management, Sales, SaaS, Cross-functional Team..., Process Improvement, Team Leadership, Strategic Partnerships, Sales Enablement, CRM, Multi-channel Marketing, Advertising, B2B Marketing, Sales Management, Analytics, Thought Leadership, Solution Selling
Education
Santa Clara University 1993 — 1997
MBA, Marketing
University of California, Santa Cruz 1982 — 1986
BS, Computer and Informational Sciences
Cbeyond February 2013 - January 2014
ShoreTel August 2012 - January 2013
ShoreTel August 2011 - August 2012
Paychex January 2009 - August 2011
NetReit October 2007 - January 2009
BNC Mortgage 2006 - 2007
Nextel Communications 1998 - 2006
Skills
Unified Communications, Cloud Computing, Data Center, IP, Cisco Technologies, Telephony, Enterprise Software, Cross-functional Team..., Networking, WiFi, Routing, Selling, Management, Avaya, Blackberry, Cellular Communications, Sales, Android, Solution Selling, Direct Sales, Ethernet, Managed Services, Channel, Salesforce.com, Telecommunications, SaaS, Channel Partners, VoIP, SIP, Enterprise Mobility, Wireless, Co-location, Communication Skills, SIP Trunking, Sandler, Mobile Devices, Call Centers, Strategic Partnerships, Go-to-market Strategy, Cold Calling, Sales Engineering, Video Conferencing, Solutions Marketing, WAN, Sales Operations, Mobile Technology, Sales Presentations, Customer Retention, Sales Process, Hosted Services
Education
University of Phoenix 2002 — 2004
MBA, Business Administration
State University of New York College at Oneonta 1992 — 1994
BA
Fonality March 2015 - Present
ShoreTel January 2013 - March 2015
M5 Networks (acquired by ShoreTel) February 2012 - January 2013
Merrill Lynch July 2011 - February 2012
Gripe Genie, Inc. May 2009 - January 2011
UBS Wealth Management March 2007 - April 2009
UBS Wealth Management March 2004 - March 2006
Management Consultant to Financial Advisors January 2003 - December 2003
UBS PaineWebber January 2000 - January 2002
LoBue Associates January 1997 - January 1999
Education
Rutgers, Graduate School of Management 1995 — 1997
MBA
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1992
BA
Polycom May 2011 - Present
ShoreTel July 2007 - May 2011
3Com Corp May 1997 - July 2007
Commworks Corp. 1997 - 2003
Hughes Software Systems June 1995 - May 1997
Skills
Strategic Partnerships, Product Management, Telecommunications, Cloud Computing, Enterprise Software, Unified Communications, CRM, SIP, Strategy, SaaS, Go-to-market Strategy, VoIP, IP, Mobile Devices, Competitive Analysis, Program Management, Product Marketing, Telephony, Product Development, Wireless
Education
The University of Chicago Booth School of Business 1998 — 2001
MBA, Finance, Strategy and Entrepreneurship
Delhi University - Department of Computer Science 1992 — 1995
MCA, Computer Science
Sri Venkateswara College, Delhi University 1989 — 1992
BS, Electronics
Don Bosco Delhi
Don Bosco Delhi
ShoreTel July 2011 - February 2012
BAE Systems June 2009 - January 2011
LifeSize Communications October 2008 - June 2009
NetStreams 2004 - 2008
SozoTek, Inc. 2003 - 2004
Polycom 2002 - 2003
Genband (General Bandwidth) 1999 - 2002
PremiseNet 1996 - 1999
Pelco 1995 - 1996
ROLM (Siemens ROLM Communications) 1987 - 1995
Education
Texas Tech University 1977 — 1982
BSEE, Electrical Engineering
ShoreTel December 2008 - March 2012
VMware 2006 - 2006
Hewlett-Packard July 2002 - October 2005
Hewlett-Packard December 2000 - July 2002
Hewlett-Packard 1997 - 2000
Skills
Program Management, Engineering Management, Software Project..., Cross-functional Team..., Full project lifecycle..., Project Management, Software Development, Enterprise Software, Project Planning, Management, PMP
Education
Stanford University
Masters, Management Science and Engineering
University of California, Berkeley
BA, Computer Science
Oracle July 2014 - Present
Integrated Research July 2013 - July 2014
ShoreTel April 2010 - July 2013
Avaya, Inc February 2009 - April 2010
Avaya, Inc July 2006 - April 2010
SpectraLink January 2005 - July 2006
High Speed Communications March 1999 - January 2005
Skills
Unified Communications, Telecommunications, VoIP, Channel, Solution Selling, Direct Sales, Managed Services, Account Management, Wireless, SIP, Call Center, Salesforce.com, Enterprise Software, Call Centers, Channel Partners, Go-to-market Strategy, IP, Sales Operations, Strategy
Education
Southern New Hampshire University
Bachelor of Science (B.S.), Business Administration, 3.7
ShoreTel February 2015 - Present
Coyote Motorsports April 1994 - Present
ShoreTel March 2013 - February 2015
eHealth Global Technologies, Inc. May 2012 - March 2013
Alterian Inc March 2011 - July 2011
Paychex Inc January 2010 - March 2011
Bluetie Inc January 2009 - January 2010
Bluetie Inc August 2007 - January 2009
Bluetie Inc. May 2006 - August 2007
BlueTie Inc. 2006 - 2007
Skills
Leadership, Problem Management, Process Improvement, SaaS, Salesforce.com, Troubleshooting, Sales, Account Management, Unified Communications
Education
State University of New York College at Oneonta 2001 — 2005
Bachelor's of Science, Communications (production)
SUNY
Bachelor of Science (Focus, NY; communications production
ShoreTel 2010 - Present
NEC America 2003 - 2009
Avaya 1996 - 2003
NEC America 1991 - 1996
Skills
Product Management, Unified Communications, Pre-sales, Telecommunications, Cross-functional Team..., Professional Services, VoIP, IVR, Telephony, Contact Centers, Integration, Management, Project Management, Program Management, PMP, Vendor Management, Team Leadership, Customer Service, CTI, Product Marketing, Product Development, Sales Engineering, Enterprise Software, Software Development, Call Centers, Product Lifecycle..., System Deployment, Product Life Cycle..., Service Management, Requirements Analysis, ITIL, Business Analysis, Process Engineering, Deployment, Process Improvement, Change Management, Planning, Product Launch, Strategic Planning, Project Planning, Customer Relations, Call Center, Contract Negotiation, CCNA Voice, PBX, Cisco Certified, Cisco Routers, Cisco IOS, ShoreTel IPBX/Unified..., ShoreTel Contact Center
Education
University of Oklahoma 1986 — 1991
Bachelor of Science, Computer Science, College of Engineering
The University of Dallas 1995 — 1998
Masters of Business Administration, Technology Management
ShoreTel March 2011 - Present
Independent November 2009 - March 2011
VMware August 2007 - September 2009
Adaptec, Inc. September 2006 - August 2007
Adobe Systems, Inc. 1998 - 2006
Hart, Byars, Eng & O'Connor August 1996 - November 1998
Skills
Accounting, Auditing, Internal Controls, Finance, Process Improvement, Analysis, Management, SAP, Budgets, Revenue Recognition, Program Management, Corporate Finance
Education
Seton Hall University 1995 — 1996
MBA, Finance
San Jose State University 1990 — 1994
BS, Accounting
ShoreTel July 2015 - Present
ShoreTel January 2014 - Present
Avaya December 2011 - December 2013
Avaya December 2009 - December 2011
Nortel Networks September 2003 - December 2009
Nortel Networks January 2000 - September 2003
UTMB September 1997 - January 2000
Skills
Unified Communications, Avaya, Switches, SIP, LAN-WAN, Telecommunications, VoIP, Telephony, TDM, Cisco Technologies, H.323, TCP/IP, Networking, Unified Messaging, Routing, Wireless, IP, Technical Support, Virtualization, Managed Services, Data Center, Meridian Mail, Disaster Recovery, Cisco Routers, Windows Server, VLAN, CS1K, Remote Desktop, VPN, Sybase SQL Anywhere, Troubleshooting, Servers, Channel Partners, Avaya Callpilot, Avaya Aura Messaging, Avaya Aura Contact..., Subject Matter Experts, ShoreTel, Linux, smtp, IIS, Firewalls, SMTP, Ethernet, Call Centers, Integration, WAN, Avaya Technologies
Education
ITT Technical Institute Arlington 1997 — 1998
Electronics
Tarleton State University 1995 — 1996
no degree, Basics/Information Technology
ShoreTel June 2014 - Present
ShoreTel November 2010 - May 2014
ShoreTel January 2004 - October 2010
Reefedge February 2002 - December 2003
Alcatel March 1999 - April 2001
Assured Access Technologies (acquired by Alcatel) October 1997 - March 1999
Verilink September 1995 - October 1997
Skills
VoIP, Solution Selling, IP, WiFi, Wireless Networking, Network Design, Pre-sales, Video Conferencing, VPN, Virtualization, SIP, Telecommunications, Wireless, Unified Communications, Cloud Computing, Enterprise Software, Managed Services, MPLS, Ethernet, Sales Engineering, SIP Trunking, Telephony
Education
San Jose State University
BS, Computer Engineering
ShoreTel January 2011 - Present
IT Freedom February 2006 - January 2011
Tocquigny 2002 - 2005
Tocquigny Advertising 2000 - 2004
Tocquigny Advertising, Interactive + Marketing 2000 - 2004
Skills
Project Management, Windows Server, CRM, Networking, HTML, Troubleshooting, Microsoft Office, CSS, System Administration, Web Analytics, VoIP, Wireless Networking, OS X, Web Development, SaaS, Linux, Online Advertising, Salesforce.com, Active Directory, Digital Strategy, Digital Marketing, Microsoft Exchange
Education
Texas A&M University 1991 — 1995
BA, History
ShoreTel May 2013 - Present
Maller Public Relations September 2012 - April 2013
EFI January 2004 - August 2012
Maller Consulting February 2003 - December 2003
Vicinity Corporation (now Microsoft) April 2002 - January 2003
RealNames September 1999 - December 2001
Concentic Network (now XO) December 1996 - September 1999
Burson-Marsteller February 1994 - November 1996
Skills
Analyst Relations, Strategic Media..., Social Media, Writing, Project Management, Messaging, Cross-functional..., Corporate Communications, Crisis Communications, Public Relations, Start-ups, Media Relations, Press Releases, Event Management, Trade Shows, Event Planning
Education
University of Southern California
MA, Communications Management
San Diego State University-California State University
BA, Journalism, minor in Marketing
ShoreTel March 2007 - Present
Education
San Jose State University 2004 — 2006
M.S, Computer Engineering
Sabre Foods November 2010 - Present
ShoreTel, Inc September 2009 - February 2010
San Jose State University June 2007 - June 2009
City of Milpitas December 2008 - May 2009
ShoreTel January 2006 - June 2007
Skills
Urban Planning, Transportation Planning, Leadership, Community Development, Policy Analysis, Management, Research, Marketing, PowerPoint, Project Planning, Editing, Policy
Education
San Jose State University 2007 — 2009
Masters, Urban and Regional Planning
Santa Clara University - Leavey School of Business 2003 — 2007
Bachelors, Finance
PolyCore Software May 2011 - April 2015
MobileDx 2010 - August 2012
PolyCore Software June 2008 - May 2011
BEA Systems June 2006 - May 2008
San Jose State University January 2006 - January 2007
palmOne August 2003 - April 2004
ShoreTel April 2001 - December 2001
Skills
Software Architecture, Architecture, Software Engineering, Programming, Architectures, System Design, Erlang, OTP, Distributed Systems, Functional Programming, Software Development, C, C++, Java, JSP, JSF, Multi-core, Objective-C, iPhone, iOS, Web Development, Web Applications, Cloud Computing, MVC, Eclipse, EMF, GMF, Linux
Education
San Jose State University
BA, Philosophy
Salt Lake Community College May 2010 - Present
United States Department of Commerce April 2010 - August 2010
ShoreTel January 2008 - February 2009
Bayer HealthCare August 2006 - October 2007
Lucent Technologies November 2000 - May 2006
Alcatel-Lucent 2004 - 2006
State of Utah 1997 - 1999
uswest 1973 - 1995
Skills
VoIP, WAN, IP, Unified Communications, Ethernet, Troubleshooting, Cisco Call Manager, Networking, Telecommunications..., Cisco Technologies, Switches, SIP, Routers, Routing, Testing, Technical Support, Network Administration, Data Center, TCP/IP, LAN-WAN, Operating Systems, Cisco IOS, Network Architecture, Telecommunications, Cisco Routers, Telephony, Integration, Help Desk Support, System Administration, Frame Relay, Network Security, Hardware, Security, ASA, Windows Server, System Deployment
Education
Salt Lake Community College 2010 — 2010
University of Phoenix 1989 — 1991
BSBA
Conexis, Inc. June 2014 - Present
NextGen Healthcare Information Systems July 2012 - April 2013
RED Method January 2012 - June 2012
Laying the Foundation, Inc. October 2011 - January 2012
BLiP Entertainment February 2010 - October 2011
ShoreTel December 2010 - March 2011
Austin Philharmonic Orchestra October 2010 - November 2010
St. Edward's University Orchestra January 2009 - October 2010
Austin Summer Pops Orchestra May 2010 - August 2010
Georgetown Rail Equipment Company October 2007 - April 2009
Skills
C#, ASP.NET, Software Development, Microsoft SQL Server, Android, XML, SQL, C++, C, Perl, Java, HTML, MySQL, Visio, Windows, Visual Basic, Visual Studio, Project Management, T-SQL, Software Engineering, Databases, Oracle, Integration, Test Driven Development, Requirements Analysis, Mobile Applications, Leadership, Agile Methodologies, Access, Testing, .NET, Enterprise Software, Web Services, Web Applications, Scrum, Software Design, Subversion
Education
Landmark Education 2010 — 2011
Senior Graduate, Introduction Leaders Program
The University of Texas at Austin 1994 — 2000
Computer Science, Business
The University of Texas at Arlington 1991 — 1994
Computer Science/Engineering
Southern Methodist University 1990 — 1991
Music Performance, Computer Science
Keller High School
Extreme Networks September 2014 - Present
Paramount Equity Mortgage December 2010 - September 2014
Apple September 2008 - November 2010
Paramount Equity Mortgage August 2004 - September 2008
Cable & Wireless July 2002 - August 2004
Qwest Communications February 2001 - July 2002
ShoreTel April 2000 - February 2001
IKOS Systems March 1999 - April 2000
Pioneer-Standard Electronics May 1997 - March 1999
Arrow Electronics June 1994 - May 1997
Skills
Sales Management, Account Management, New Business Development, Customer Relations, Negotiation, Salesforce.com, Consultative Selling, Strategic Planning, Coaching, Solution Selling, Business Planning, Customer Satisfaction, Call Center, Mortgage, Team Building, Forecasting, Mortgage Lending, Selling
Education
San Jose State University 1985 — 1988
BS, Business, Marketing
Bellarmine College Preparatory 1979 — 1982
ShoreTel March 2015 - Present
Qualcomm August 2014 - February 2015
Spirent Communications June 2013 - August 2013
Tata Consultancy Services March 2012 - July 2012
Tata Consultancy Services July 2010 - March 2012
Tata Consultancy Services March 2010 - June 2010
Skills
Python, SQL, Programming, Testing, Matlab, C, Embedded Systems, CDMA, Verilog, Microcontrollers, Microsoft Office, LTE, Electrical Engineering, Web Services, Debugging, MIMO, OFDM, .NET, Visual Studio, Data Modeling, Microsoft SQL Server, Telecommunications, VHDL, TCP/IP protocols, OSI Model, Embedded C, ANSI C, Visual C#, Quality Center, L2/L3 protocols, Wireshark, Simulations, Network Programming, Test Management Tool, PHP, Microsoft Visual Studio..., Perforce, Visual Source Safe, Basics of Unix, FTP, Telnet, Mac OS, Perl, Congestion Control, WiFi, Bluetooth, 3GPP, IEEE 802.11, CDMA2000, Perl Automation
Education
The University of Texas at Arlington 2012 — 2014
Master's Degree, Electrical Engineering, 3.75
Shreemati Nathibai Damodar Thackersey Women's University 2005 — 2009
Bachelor's Degree, Electronics & Communication, 7.73/10
St.Lawrence High School 2000 — 2003
ShoreTel August 2008 - Present
Genesis Microchip October 2005 - July 2008
STMicroelectronics 2005 - 2008
Skills
Linux, Windows, Wireless, Operating Systems, Android, Mobile Devices, VoIP, Cloud Computing, Wireless Networking, IP, Cisco Technologies, Switches, Data Center, TCP/IP, Unified Communications, SIP
Education
TechSkills 2006 — 2007
MCP, Certificate
San Jose State University 2000 — 2004
BS, Management Information Systems
Spansion August 2013 - February 2015
ShoreTel March 2004 - July 2013
Scimagix April 2002 - March 2004
Visto Corporation October 2000 - February 2002
Redlake Imaging Corporation December 1997 - October 2000
Montgomery Financial Management June 1996 - December 1997
Education
Santa Clara University - Leavey School of Business 2010 — 2011
Certified Equity Professional, Level III, Equity
Santa Clara University - Leavey School of Business 1992 — 1996
Bachelor's, Finance
ShoreTel February 2005 - Present
Prediwave Corp. February 2004 - February 2005
Synthes' Norian Division September 2000 - December 2003
Homecraft Express Inc. March 1996 - August 2000
Skills
Sarbanes-Oxley Act, Accounting, Budgets, Account Reconciliation, Variance Analysis, Analysis, Finance, Financial Statements
Education
San Jose State University
Bachelor of Science (B.S.), Finance
Palo Alto Networks May 2015 - Present
Palo Alto Networks October 2012 - May 2015
ShoreTel March 2011 - October 2012
Dr. Olson's and Dr. Madayag's Office May 2009 - March 2011
AZUL SYSTEMS, INC January 2008 - November 2008
SERVGATE TECHNOLOGIES INC December 2004 - September 2006
REDCANNON SECURITY INC March 2003 - October 2003
REDCREEK COMMUNICATIONS December 1998 - November 2001
OSICOM TECHNOLOGIES April 1996 - August 1998
RELIALOGIC TECHNOLOGY a division of Osicom March 1992 - April 1996
Skills
Enterprise Software, VPN, Network Security, Firewalls, VoIP, Data Center, Security, Routing, Routers, Switches, Ethernet, DNS, Troubleshooting, Linux
Education
San Jose State University 1981 — 1987
BS, Computer Science Engineering
ShoreTel October 2014 - Present
LifeSize, a division of Logitech May 2013 - October 2014
LifeSize Communications January 2012 - May 2013
Shred-it February 2010 - January 2012
Yellowbook February 2006 - January 2010
Ben E. Keith Company February 2005 - December 2005
Ben E. Keith Company August 2002 - February 2005
Skills
Telecommunications, Account Management, Direct Sales, B2B, Sales, Channel Partners, Solution Selling, Salesforce.com, Sales Process, CRM, Channel Partner..., Marketing Strategy, Sales Channel..., Sales Presentations, Sales Operations, Channel Account..., Customer Satisfaction, LifeSize Video..., Channel Relationship..., Video Conferencing, Channel Sales, Customer Oriented, Cold Calling, Leadership, Lead Generation, Customer Retention, Customer Engagement, Customer Support, Management, Customer Service, Sales Management, New Business Development
Education
Southwest Texas State University 1999 — 2002
Bachelor's degree, Marketing
Shoretel September 2014 - Present
ComSolutions LLC March 2009 - Present
AASC-AT&T's Avaya Sales Center April 2012 - October 2013
Birch Communications October 2011 - June 2012
Teletrain Services, Inc. April 2009 - October 2011
Codero 2010 - 2010
CoSentry LLC 2006 - 2009
3Com 2004 - 2006
Siemens Enterprise Networks 2000 - 2002
Skills
Cloud Computing, Unified Communications, Sales, Telecommunications, Channel Partners, Managed Services, VoIP, Cisco Technologies, Sales Operations, Account Management, Avaya, Project Management, SaaS, Consulting, Channel, CRM, Training, Business Development, Recruiting, Data Center
Education
The University of Kansas 1987 — 1989
B.S., Journalism, Public Relations
Saint Mary's College 1985 — 1987
N/A, Liberal Arts
8x8, Inc. July 2014 - Present
ShoreTel January 2012 - July 2014
Standard Tel Networks June 2010 - January 2012
TAMCO 2007 - 2009
VINA Technologies March 2000 - September 2002
Tie Communications 1992 - 1998
WilTel Communications 1991 - 1992
Skills
Solution Selling, Unified Communications, Telecommunications, Telephony, Direct Sales, VoIP, SIP Trunking, Channel Partners, Managed Services, IP, SIP, Call Centers, Sales Process, Sales Management, Business Development, MPLS, Co-location, Wireless, SaaS
Education
St. Mary's University 1988 — 1991
BBA, Entrepreneurial Studies
ShoreTel April 2015 - Present
ShoreTel Inc July 2012 - Present
Skills
Research, C++, PowerPoint, HTML, Microsoft Word, Microsoft Office
Education
Stanford University 2008 — 2012
Bachelor's Degree, Symbolic Systems with a focus in Human Computer Interactions
Albuquerque Academy 2005 — 2008
High School
ShoreTel April 2015 - Present
ShoreTel May 2006 - Present
Davis Instruments 1999 - 2006
Skills
TCP/IP, .NET, SIP, Win32 API, Multithreading, RTP, VoIP, Unified Communications, C++, C#, WinDbg, H.264, VSTO, Telecommunications, Vidyo SDK, WebRTC
Education
San Francisco State University 1994 — 1999
Bachelor of Science (BS), Computer Science
ShoreTel February 2005 - Present
Skills
Unified Communications, VoIP, Telephony, SIP, SIP Trunking, Telecommunications, Managed Services, Unified Messaging, IP, IP PBX, MPLS, Channel, Wireless, Solution Selling
Education
Sam Houston State University
BloomReach December 2014 - Present
ShoreTel March 2014 - December 2014
Symmetricom March 2011 - February 2014
Education
San Jose State University
Bachelor of Science (BS), Accounting
Elkay Manufacturing February 2015 - Present
Synergy Telecommunications, Inc. July 2014 - February 2015
ShoreTel October 2010 - January 2014
Cisco Systems March 2007 - June 2010
Skills
ShoreTel, Cisco Technologies, Switches, CCNA, Routers, VoIP, Networking, Routing, Troubleshooting, LAN-WAN, Unified Communications, Cisco Call Manager, VPN, Network Design, Data Center, Telecommunications, IP, Network Administration, Network Architecture, SIP, TCP/IP, WAN, Network Security, EIGRP, DHCP, VLAN, System Deployment
Education
Concordia University Texas 2011 — 2012
BS, Computer Science
Cisco Networking Academy 2005 — 2008
CCNA, CCVP
Santa Barbara City College 2005 — 2008
Computer Network Engineering aand Electronics
Syncsort July 2014 - Present
Syncsort November 2012 - June 2014
ShoreTel April 2012 - November 2012
M5 Networks December 2010 - April 2012
Citi June 2008 - November 2010
Skills
Financial Modeling, Valuation, Financial Analysis, Strategic Planning, Forecasting, M&A experience, Company Acquisitions, Start-ups, Corporate Development, SaaS, Strategy, Finance, Mergers & Acquisitions, Investment Banking, Strategic Financial..., Analysis, Business Planning, Private Equity, Equities, Venture Capital, Financial Planning
Education
Rutgers University-New Brunswick 2004 — 2008
BS, Finance
ShoreTel October 2012 - Present
ShoreTel January 2008 - Present
Nortel Networks May 1999 - January 2008
Nortel Networks May 1998 - January 2008
Skills
IVR, VoIP, Telecommunications, Unified Communications, Telephony, SIP, IP, Troubleshooting, SIP Trunking, Ethernet, Network Design, WAN, Managed Services, MPLS, LAN-WAN
Education
San Joaquin Delta College 1994 — 1997
Associate of Science (A.S.), Electrical and Electronics Engineering
Digital Signal Corporation December 2013 - Present
Northrop Grumman Mission Systems December 2011 - September 2013
Northrop Grumman Corporation 2003 - 2011
ShoreTel 2000 - 2003
Nortel Networks 1997 - 2000
Skills
Systems Engineering, VxWorks, System Architecture, Embedded Software
Education
Southern Methodist University 1998 — 2000
Masters of Science, Electrical Engineering
Texas Tech University 1987 — 1991
B.Sc, Electrical Engineering
Oracle June 2013 - Present
ShoreTel March 2007 - June 2013
Skills
TCP/IP, VoIP, Linux, Perl, C, SIP, IP Networking
Education
San Jose State University 2004 — 2006
Master's degree, Computer Engineering
M5 Networks November 2008 - August 2012
ShoreTel 2008 - 2012
Electronic Data Systems January 2005 - January 2008
Hewlett-Packard January 2005 - January 2008
Paychex January 2004 - January 2005
Intuit January 2003 - January 2004
Skills
Windows Server, UNIX Solaris, Red Hat Linux, Cisco Technologies, Cisco Call Manager, Cisco Routers, Citrix, LDAP Administration, Active Directory..., Database Administration
Education
SUNY Fredonia 1998 — 2002
Bachelor of Arts (B.A.), Philosophy
SUNY Fredonia 1998 — 2002
Minor Computer Science
ShoreTel January 2015 - Present
ShoreTel July 2013 - January 2015
Apple Retail September 2012 - July 2013
Monroe County School Districts September 2011 - June 2013
Frontier Central School District September 2008 - June 2011
Monroe #1 BOCES July 2004 - August 2007
Skills
Teaching, Music, Customer Service, Troubleshooting, OS X, Microsoft Office, Classroom Management, Technical Support, Social Media, iLife, Singing, Leadership, Time Management, Guitar, Teamwork, Communication, VoIP, Vocalist, Piano, Technical Training, Mobile Devices, Technology Needs..., Curriculum Development, Windows 7, Trumpet, Musical Directing, Finale, Garageband, Assessment, Communication Skills
Education
SUNY Fredonia 2007 — 2008
Master of Music, Music Teacher Education, 3.88
SUNY Fredonia 2003 — 2006
Bachelor of Music, Music Teacher Education, 3.91
Odyssey Academy 1996 — 2003
Regents Diploma
ShoreTel October 2014 - Present
B.Rich Company October 2004 - October 2014
MAC Source Communications 2001 - 2003
Bureau of National Affairs (BNA) 1999 - 2001
Skills
Sales, Leadership, New Business Development, Solution Selling, Account Management, Strategic Partnerships, Sales Operations, Sales Process, Direct Sales, Telecommunications
Education
St. John Fisher College 1988 — 1991
Bachelor of Arts (B.A.), Economics