ShoreTel Company
Industry: Telecommunications company
DescriptionShoreTel, Inc. was a telecommunications vendor providing unified communications for business. In 2017, the company was acquired by Mitel. Headquarters: Sunnyvale, California, United States Revenue: 359 million USD (2016) CEO: Don Joos (8 Aug 2013–) Founder: Edwin J Basart Founded: 1996 Subsidiaries: ShoreTel Pty. Ltd, ShoreTel UK Limited, ShoreTel GmbH
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ShoreTel Employees
Salesforce April 2015 - Present
ShoreTel June 2012 - April 2015
AT&T April 2010 - December 2011
AT&T June 2000 - March 2010
Skills
Unified Communications, Direct Sales, Managed Services, Solution Selling, Management, VoIP, Telecommunications, Sales, B2B, Call Centers, Leadership, Wireless, MPLS, Co-location, Selling, Strategic Partnerships, Account Management, Sales Management, Cloud Computing
Education
University of Florida - Warrington College of Business Administration 1996 — 1999
BS, Economics
Atlantic High School; Delray Beach, Florida
International Baccalaureate Diploma
F5 Networks February 2015 - Present
InnoPath Software April 2013 - February 2015
innoPath Software April 2010 - April 2013
Obopay 2007 - 2010
EMC March 2006 - June 2007
Venturi Wireless 2005 - 2006
ShoreTel 1999 - 2002
Skills
TCP/IP, Wireless, Perl, Linux, Cloud Computing, F5 BigIP, Solaris, SaaS, Android, Mobile Devices, Agile Methodologies, Software Development, Software Engineering, Mobile Applications
Education
UC Riverside 2000 — 2005
Bachelor of Science (B.S.), Biology, General
ShoreTel July 2012 - Present
Native Technology Solutions August 2007 - November 2011
Mountain Telecommunications Inc May 2000 - September 2006
MTI 2000 - 2006
Skills
Managed Services, Wireless, Data Center, Disaster Recovery, MPLS, Direct Sales, Cloud Computing, Cisco Technologies, New Business Development, IP, SaaS, Networking, VoIP, Call Centers, SIP, Network Design, Co-location, Solution Selling, Management, Telecommunications, Ethernet
Education
University of Arizona 1990 — 1994
Computer graphics and graphic design
Green Fields CDS 1988 — 1990
YES, General
St. Gregorys High School 1985 — 1987
General
WD, a Western Digital company March 2015 - Present
ShoreTel June 2014 - March 2015
Tomsksoft LLC March 2005 - March 2014
Institute of Atmospheric Optics SB RAS November 2002 - March 2014
Skills
OOP, C/C++ STL, C++, Objective-C, Mercurial, Subversion, Software Development, WTL, XML, Network Programming, Android Development, Java, iOS development, Windows Phone, Git, C#, .NET
Education
Tomsk State University 2000 — 2005
Engineer's degree, Computer Science
Intel Corporation February 2013 - Present
Intel Corporation August 2011 - February 2013
ShoreTel September 2010 - August 2011
Zarlink Semiconductor January 2010 - June 2010
UT IEEE Computer Society August 2005 - May 2009
The University of Texas at Austin August 2008 - December 2008
UT IEEE Communications Society January 2006 - December 2008
University of Texas at Austin January 2006 - March 2008
Motorola May 2007 - August 2007
Motorola May 2006 - August 2006
Skills
Perl, Shell Scripting, Linux, Python, VHDL, Labview, Apache, Systems Engineering, Ruby, Digital Signal..., Java, Matlab, C, Programming, Debugging, Software Engineering, Verilog, C, FPGA, Unix, Git, TCP/IP, Ruby on Rails, Agile Methodologies, SoC, Web Applications, Embedded Software, Eclipse, Testing
Education
The University of Texas 2004 — 2009
Bachelors of Science, Electrical Engineering
The University of Texas at Austin 2004 — 2009
B.S., Electrical Engineering
salesforce.com May 2014 - Present
ShoreTel March 2012 - April 2014
M5 Networks March 2008 - March 2012
Pastafari March 1997 - July 2011
Octopus Networking, Inc. February 2001 - January 2008
Dgolpe.com 1998 - 2001
Skills
Certified..., Call Center, Salesforce.com, Outsourcing, CTI, Workforce Management, IT Strategy, Customer Service, ACD, Service Delivery, Customer Relations, VoIP, SaaS, Cloud Computing, Unified Communications, Managed Services, Project Management, Enterprise Content..., Call Centers, Product Management, Leadership, CRM, Account Management, Sales Process, Vendor Management, Telecommunications, Solution Selling, Consulting, Customer Experience, Business Process, Strategy, Lead Generation, Management, Enterprise Software, Mobile Devices, Integration, Network Design, Non-profit Volunteer
Education
University of Colorado at Boulder 1992 — 1997
BA, Political Science
Royall & Company June 2015 - Present
Royall & Company April 2015 - May 2015
Royall & Company May 2013 - March 2015
Pi Beta Phi Fraternity January 2012 - January 2013
ShoreTel May 2011 - August 2011
Skills
Research, Event Management, Data Analysis, Marketing, Customer Service, Communication, Teamwork, Leadership
Education
University of Richmond 2009 — 2013
Bachelor of Arts (B.A.), English Literature, Business Administration, Creative Writing
Ruckus Wireless April 2015 - Present
ShoreTel March 2014 - April 2015
Juniper Networks June 2006 - March 2014
Alcatel-Lucent (Formerly Riverstone Networks) February 2001 - June 2006
IBM (Formerly Rational Software) December 1999 - February 2001
Network Equipment Technologies September 1996 - December 1999
Skills
Agile Project Management, Salesforce, Program Management, Release Management, Integration, Testing, Software Configuration..., Cross-functional Team..., Perl, ClearCase, Embedded Systems, Enterprise Software
Education
University of Phoenix 1998 — 2000
MBA, Technology Management
Walden University (formerly National Technological University) 1991 — 1993
Master's Degree, Computer Science
Galaxy Volleyball Academy November 2013 - Present
8x8, Inc. April 2015 - Present
8x8, Inc. March 2014 - April 2015
ShoreTel April 2012 - March 2014
QuinStreet February 2010 - April 2012
Johnson & Johnson June 2008 - January 2009
Skills
Salesforce.com, Sales Operations, Competitive Analysis, Strategic Partnerships, Product Marketing, Lead Generation, Business Development, Analytics, Online Marketing, Online Advertising, Demand Generation, Marketing, Management, Leadership
Education
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor of Science (B.S.), Finance, General
Microsoft July 2014 - Present
ShoreTel February 2013 - June 2014
UC San Diego April 2012 - November 2012
ShoreTel June 2012 - September 2012
Skills
C#, PHP, HTML, Python, Java, C++, C, Ocaml
Education
University of California, San Diego 2010 — 2012
B.S., Computer Science
Hewlett-Packard Development Company, L.P. November 2013 - January 2015
ShoreTel May 2010 - August 2013
Storspeed Inc. August 2009 - March 2010
National Instruments October 1998 - June 2009
The University of Texas at Austin 1996 - 1997
International School of Choueifat 1987 - 1995
Skills
Software Project..., Software Development, Strategic Thinking, Testing, Wireless, Telecommunications, Embedded Software, Debugging, Software Engineering, Device Drivers, C++, Object Oriented Design, Qt, MVC, Boost, Perforce, Git, Linux, Win32 API, SQL, RTOS, Design Patterns, Subversion, Embedded Systems, Algorithms, GNU Debugger, High Availability...
Education
The University of Texas at Austin 1995 — 1999
Bachelor's Degree, BSEE, Major in Computer Engineering, GPA: 3.9/4.0
The University of Texas at Austin 2007 — 2008
Master’s-level coursework in Software Engineering
Lyft April 2015 - Present
Google January 2014 - Present
Google 2011 - December 2013
Google 2010 - 2011
ShoreTel 2009 - May 2010
Citadel Investment Group June 2008 - August 2008
Amazon.com June 2007 - August 2007
Skills
Mobile Applications, Python
Education
University of California, Berkeley 2005 — 2009
BS, EECS
inContact September 2014 - Present
LiveOps February 2013 - August 2014
LifeSize Communications May 2012 - February 2013
ShoreTel August 2011 - May 2012
ShoreTel October 2010 - August 2011
ShoreTel July 2007 - September 2010
Standard Tel Networks June 2004 - July 2007
EvVolve Technologies June 2002 - June 2004
The T Sector 2000 - 2002
MyTeam 1999 - 2000
Skills
Channel Partners, Partner Development, Solution Selling, Management, Sales, Unified Communications, Sales Management, Enterprise Software, Sales Operations, Channel, Selling, Contact Center Strategy, Direct Sales, Cloud Computing, Managed Services, VoIP, Professional Services, Telecommunications, Telephony, Product Marketing, Co-location, Contact Centers, Mobile Devices, Data Center, SaaS, Avaya
Education
University of Arizona 1995 — 1999
BA, Media Arts
Audubon, Bowditch
San Mateo High School
Raghu Technolgy September 2012 - Present
ShoreTel January 2010 - September 2012
Verveba April 2009 - January 2010
Cisco Systems May 2002 - March 2009
AXCIOM September 2001 - April 2002
RELEASENOW September 2000 - September 2001
Repeat Order System June 2000 - September 2000
CITADEL FINANCE GROUP December 1999 - May 2000
HEXAWARE TECHNOLOGY April 1995 - November 1999
Skills
Analytical Skills, Data Collection, Agile Methodologies, SDLC, Software Project..., PMP, Requirements Analysis, Technical Leadership, Cloud Computing, Program Management, Agile Project Management, Unix, Project Planning, Web Services, Vendor Management, Leadership, Quality Assurance, MS Project, Perl, Testing
Education
University of Pune 1989 — 1993
BE, Computer Technology/Computer Systems Technology
Pune University
BE, Computer Science
ShoreTel December 2014 - Present
212 dB December 2012 - May 2014
PLAY GIG-IT December 2012 - May 2014
Free People August 2012 - July 2013
Camilla Lowther Management LLC September 2012 - November 2012
Print Tech January 2012 - February 2012
Education
University of Delaware 2008 — 2012
Bachelor of Arts (B.A.)
Proofpoint March 2015 - Present
SAP / SuccessFactors October 2012 - March 2015
Cisco January 2011 - October 2012
Cisco - WebEx October 2008 - January 2011
Cisco November 2004 - October 2008
Cisco April 2003 - October 2004
ShoreTel June 2002 - April 2003
CopperCom April 2000 - June 2002
CopperCom 2000 - 2001
CopperCom 2000 - 2001
Skills
SaaS, Cloud Computing, Enterprise Software, Managed Services, Go-to-market Strategy, Sales Management, Channel, Cisco Technologies, Strategy, Collaboration, Sales Process, Coaching, Start-ups, Leadership, sales leadership, SAP, global HCM, Telecommunications, CRM, Executive Management
Education
University of Illinois at Urbana-Champaign
Bachelor's degree
Infoblox June 2015 - Present
LiveOps November 2011 - June 2015
ShoreTel November 2008 - October 2011
NetApp September 2008 - November 2008
Fortinet Technologies September 2004 - September 2008
Foundry Networks November 2000 - September 2004
DirecTV Broadband (formerly Telocity) October 1999 - November 2000
Silicon Graphics June 1996 - October 1999
Apple February 1995 - June 1996
Kaiser Permanente October 1988 - January 1995
Skills
Human Resources, Global HR, HR Strategy, Deferred Compensation, Organizational..., Strategic Planning, Management Development, Start-ups, Leadership, Employee Benefits, Risk Management, HRIS, Talent Acquisition, Employee Relations, Performance Management, Executive Level..., Compensation Structure..., Personnel Management, Mentoring, Strategy, Recruiting, Team Building, Leadership Development, Process Improvement, Talent Management, Compensation Structures, Management, Program Management, Employee Training, Workforce Planning, Organizational Design, Mergers, Business Strategy, Executive Management, Vendor Management, SaaS, Business Planning, Onboarding, Employee Engagement, Temporary Placement, Mergers & Acquisitions, Salesforce.com, Strategic Partnerships
Education
University of California, Berkeley 1991 — 1993
Advanced Management Certification
University of San Francisco 1989 — 1992
MPA, Business Management
University of San Francisco 1983 — 1986
BS, Human Resources & Organizational Development
ShoreTel February 2005 - Present
Microsoft Newsgroup 1994 - 2008
Interactive Intelligence May 2000 - February 2005
Executone January 1995 - May 2000
Other include IBM Advanced Services, MECA Software, Coordination Technology, ADP/Bunker Ramo, etc. May 1980 - January 1995
Skills
Windows, C++, C#, Telephony, COM, asp.NET, Professional Services, IVR, Cisco Call Manager, VoIP, Telecommunications, Unified Communications, IP, Software Development, CTI, Integration, IP PBX, Visual Studio, Salesforce.com, .NET, JavaScript, HTML, Call Centers, Contact Centers, XML, TCP/IP, ASP.NET, SIP, TAPI, TSP
Education
University of Pennsylvania 1975 — 1980
BS in Computer Science Engineering, Computer Science Engineering
Dwight Franklin International School 1973 — 1975
High School Graduate, Math and Sciences
The University of Brasilia (UnB) August 2009 - Present
Shoretel August 2008 - August 2009
SS8 Networks June 2006 - July 2008
Narus, Inc 2004 - 2006
Xcerla 2003 - 2004
Xtera Communications 2002 - 2003
Sun Microsystems 2000 - 2001
Tandem/Compaq March 1998 - July 2000
Tandem Computers March 1994 - February 1998
Hughes Network Systems January 1994 - March 1994
Skills
Software Engineering, Distributed Systems, Network Security, C, C++, Software Development, TCP/IP, Java, Linux, VoIP, Fault Tolerance and..., Testing, Algorithms, Architecture, Agile Methodologies, Telecommunications, IP, Unix, Scrum, XML, Bash, Perl, Eclipse, Embedded Systems, Python, Computer Science, UML, Programming, Machine Learning
Education
The University of Texas at Austin 1987 — 1992
PhD, Computer Engineering
Universidade de Brasília
Universidade de Brasília
Universidade de Brasília
Icon Parking Systems April 2014 - Present
Icahn School of Medicine at Mount Sinai February 2014 - March 2014
ShoreTel November 2013 - January 2014
Achievement First May 2013 - October 2013
Millennium Personnel Corporation June 2011 - December 2012
ARAMARK June 2008 - September 2010
Mensacola Marketing June 2007 - July 2007
Skills
Nonprofits, Customer Service, Time Management, Social Media, Microsoft Word, Social Networking, Data Entry, Microsoft Excel, Sales, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Google Drive, Google Docs, MIP, Payroll, Outlook
Education
Touro College 2010 — 2013
Master of Business Administration (MBA), Business
Touro College 2006 — 2010
Bachelor of Science (B.S.), Accounting and Business/Management
Texas Instruments May 2015 - August 2015
ShoreTel May 2014 - August 2014
Infinera June 2013 - August 2013
City of Pleasanton June 2008 - June 2013
US Soccer Federation September 2008 - December 2012
Northern California Lacrosse Referee Association January 2009 - May 2012
Skills
Time Management, C, Java, Teamwork, Public Speaking, Social Media, Timely Decision Making, Networking, Leadership, Windows, Microsoft Office, Customer Service, Research, Photoshop, English, PowerPoint, Python, C++
Education
The University of Texas at Austin 2012 — 2016
Bachelor of Science (BS), Computer Engineering
IBM June 2015 - Present
Intel Corporation October 2014 - May 2015
Intel Corporation 2014 - 2015
Centaur Technology June 2013 - August 2013
ShoreTel June 2012 - May 2013
Skills
Emacs, Emacs Lisp, Git, Software Design, Software Development, C, Perl, GNU Octave, C++, GNU, GNU/Linux, Ruby
Education
The University of Texas at Austin 2011 — 2015
Electrical Engineering
Churchill High School 2007 — 2011
Coursera
ShoreTel July 2010 - Present
PointServe February 2007 - December 2009
Bank of America August 2002 - August 2006
Skills
Enterprise Software, SaaS, Solution Selling, Management, Salesforce.com, Channel Partners, Program Management, Sales, Sales Process, Security
Education
University of Massachusetts Boston 2002 — 2004
MBA, Marketing Concentration
The University of Texas at Austin 1994 — 1999
Spirae 2015 - Present
Syncroness 2012 - 2015
Nimsoft Business Unit at CA Technologies 2010 - 2012
ShoreTel 2009 - 2010
Polycom 2006 - 2009
Dell 2005 - 2006
IBM 2003 - 2005
IBM 2000 - 2003
Oregon Institute of Technology 1996 - 2003
Sequent Computer Systems (acquired by IBM) 1996 - 2000
Skills
Agile Methodologies, Software Development, Scrum, Software Engineering, Java, Embedded Systems, Cross-functional Team..., Embedded Software, Web Applications, Product Development, Quality Assurance, Technical Leadership, Program Management, Project Management, Security, Mobile Devices, Kanban, Python, Eclipse, Software Quality..., Software Testing Life..., Agile Testing, Software Project..., PMP
Education
University of Colorado Boulder
M.E.
University of California, Santa Barbara
M.S.
University of California, Santa Barbara
B.S.
Practive Health June 2014 - Present
HealthTech Capital 2013 - Present
Lantz Consulting 1981 - Present
SMART Technologies December 2010 - November 2012
SMART Technologies March 2010 - November 2010
Agnilux Inc. (acquired by Google) October 2009 - April 2010
Cisco Systems October 2003 - September 2009
Cisco Systems September 1998 - September 2003
ShoreTel October 1997 - October 1998
Avistar Communications Corporation January 1996 - September 1997
Skills
Cloud Computing, Video Conferencing, Unified Communications, Strategic Planning, Product Management, Cisco Technologies, Enterprise Software, System Architecture, Integration, Security, Telepresence, Network Architecture, Cross-functional Team..., SIP, Business Development, Strategic Partnerships, Strategy, Cisco Call Manager, VoIP, TCP/IP, Telecommunications, QoS, Networking, WAN, Start-ups, CRM, Business Intelligence, Telephony, Distributed Systems, SaaS, IP, Go-to-market Strategy, Mobile Devices
Education
University of Rochester
Ph.D.
University of Rochester
M.S.
Washington State University
B.S. (summa cum laude)
athenahealth July 2014 - Present
athenahealth January 2013 - July 2014
ShoreTel January 2011 - December 2012
ShoreTel May 2010 - December 2010
Skills
SIP, Ruby on Rails, Ruby, jQuery, Java, Agile Methodologies, HTML 5, JavaScript, Spring, C++, Telephony, IP, Unified Communications, Relational Databases, AJAX, Telecommunications, Test Driven Development, Web Services, UML, Scrum, Smoking, MySQL, Python, Database-driven Web..., Scala, Wireshark, Google App Engine, Perl
Education
The University of Texas at Austin 2007 — 2010
Bachelor of Science (BS), Computer Science
ShoreTel August 2010 - Present
Skills
SIP, MPLS, IP, SIP Trunking, Unified Communications, Telephony, Unified Messaging, VoIP, Managed Services, Telecommunications, Co-location, Ethernet, ATM networks, Networking, VPN, Cloud Computing, Avaya, Hosted Services, T1, Wireless, WAN, Sales Engineering, Solution Selling, IP PBX, LAN-WAN, Video Conferencing, PRI, IVR, TDM, Network Design, Network Architecture, ACD, QoS, Telepresence, Cabling, Broadband, Voice & Data Convergence, Channel Partners, ATM Networks
Education
University of Arizona
Voice/Data Communications
ShoreTel May 2012 - December 2012
Skills
Ruby on Rails, Django, Ruby, Python, Photoshop, Web Development, Photography
Education
University of California, Berkeley 2009 — 2013
Electrical Engineering and Computer Science, Computer Science
Convergys, Inc. 2011 - Present
Convergys, Inc. (previously Intervoice, Inc.) 2006 - 2011
Convergys, Inc. (previously Nuasis, Inc.) 2004 - 2006
Convergys Inc. (previously Nuasis, Inc.) 2002 - 2004
ShoreTel 2001 - 2002
Netformx 1999 - 2001
Saratoga Systems 1999 - 1999
Aspect Software 1992 - 1999
Skills
GUI, SAP, Salesforce.com, Interoperability, Open Standards, VoIP, SOAP, CTI, CRM software, IVR, Hosted Solutions, SaaS, Product Evangelism, BPO, Knowledge Base, Product Launch, Product Management, Product Marketing, Sales, B2B, CRM, Call Centers, Channel Partners, Cloud Computing, Contact Centers, Customer Experience, Direct Marketing, Marketing Strategy, Enterprise Software, Mobile Devices, Outsourcing, P, Multi-channel Marketing, Product Development, Professional Services, Sales Enablement, Sales Operations, Solution Selling, Solutions Marketing, Start-ups, Strategic Partnerships, Strategy, Telecommunications
Education
University of Puget Sound 1983 — 1987
BA
Choose Energy September 2013 - Present
Symantec July 2012 - August 2013
University of California, Riverside September 2011 - June 2012
ShoreTel May 2011 - August 2011
University of California, Riverside June 2010 - March 2011
University of California, Riverside March 2010 - March 2011
University of California, Riverside October 2008 - October 2009
Zanshin Dojo June 2008 - September 2008
Skills
C++, Java, PHP, MySQL, J2EE, Spring, Struts2, Hibernate, Bash, MyEclipse, Xilinx, VHDL, C, Python, HTML, CSS, Windows, Unix, JSP, Algorithms, Embedded Systems
Education
University of California, Riverside 2011 — 2012
MS, Computer Science
University of California, Riverside 2007 — 2011
BS, Computer Science
Sendagaya Japanese Institute 2006 — 2006
Received Diploma, Japanese
Direct Alliance September 2008 - December 2010
Xtelesis May 2006 - June 2008
Telesensory 2002 - 2005
ShoreTel 1998 - 2001
Hitachi Data Systems 1996 - 1998
Cappa & Graham, Inc. 1992 - 1995
Caesars Tahoe Hotel & Casino 1987 - 1990
Skills
Account Management, Salesforce.com, Channel, Direct Sales, Solution Selling, Telecommunications, Sales Process, Sales Operations, Strategy, Management, Selling, Sales Management, Leadership, Call Centers, Cold Calling, SaaS, Vendor Management, Professional Services, B2B, Managed Services, Enterprise Software, Lead Generation, Strategic Partnerships, Cloud Computing, Networking, CRM, Business Development, Product Marketing, New Business Development, Channel Partners, Go-to-market Strategy, Start-ups, Demand Generation, Product Management, Key Account Management, Unified Communications, Partner Management, Customer Retention, Mobile Devices, VoIP, Sales Presentations, Wireless, Sales
Education
S. Tahoe High
S. Tahoe High
S. Tahoe High
University of California, Davis
ShoreTel May 2013 - Present
Nesuda IT Consulting January 2009 - Present
Austin Travis County Integral Care July 2010 - May 2013
Cypress Industries November 2007 - January 2009
Cypress Industries 2004 - November 2007
SabeRex 1998 - 2004
Skills
Microsoft Servers, VPN, Voice Mail, Cisco Technologies, Active Directory, Servers, Telecommunications, Microsoft Exchange, Hardware, Networking, Cisco Call Manager, System Administration, ERP, Help Desk Support, SCCM, Cisco VoIP
Education
University of North Texas 1991 — 1996
BBA, Entrepreneurial Management
Vitalyst 2014 - Present
Verizon 2013 - 2013
ShoreTel 2010 - 2012
Avaya 2009 - 2010
3Com, acquired by HP 2007 - 2009
Z Interiors, dba V2K Window Fashions 2004 - 2007
Avaya 1998 - 2004
AT&T 1993 - 1998
Skills
Unified Communications, Channel, Telephony, Resellers, Enterprise Software, VoIP, Avaya, SIP, Managed Services, Partner Management, Mobile Applications, Data Network, Wireless Networking, Channel Sales..., Channel Account..., Collaboration Tools, CRM Integration, Software Integrations, Solution Selling, Wireless, Cloud Computing, SaaS, IP, Channel Partners, Salesforce.com, Call Center, Data Center, Unified Messaging, Ethernet, Account Management, Multi-channel Marketing, LAN-WAN, Sales Enablement, Virtualization, New Business Development, Mobile Devices, Channel Sales, Network Security, Sales Presentations, Professional Services, Cisco Technologies, Call Centers, Networking, Strategy, Start-ups, Outsourcing, Selling, Sales
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
ServiceNow – The Enterprise Cloud Company June 2015 - Present
ServiceNow – The Enterprise Cloud Company January 2015 - May 2015
ShoreTel April 2014 - January 2015
ShoreTel April 2012 - April 2014
M5 Networks, Inc. November 2010 - April 2012
Geckotech, LLC April 2008 - November 2010
Relational Funding September 2000 - April 2002
American Academy of Orthopaedic Surgeons May 1998 - March 2000
Skills
ITIL Certified, Process Engineering, Process Management, PMP, Project Management, Change Management, Incident Management, Management, Salesforce.com, Microsoft Excel, Process Optimization, ServiceNow, Data Analysis, PowerPoint, Taxonomy, Analysis, Risk Management, Tableau, Billing Systems, Microsoft Office, Contract Negotiation, Strategic Planning, System Testing, Telecommunications, Asset Management, Unified Communications, VoIP, Team Leadership, Process Improvement, Photoshop, Cloud Computing, Solution Selling, Call Centers, Integration, Customer Satisfaction, Invoicing, Sales Contracts, Vendor Contracts, SaaS, Managed Services, Call Center, CRM, Business Development, Telecommunication..., Leadership, Strategy, Networking, Vendor Management, Sales
Education
University of Illinois at Chicago 2004 — 2007
Bachelor of Science (BS), Biology, General
University of Illinois at Urbana-Champaign 1994 — 1998
BA, English Literature
ShoreTel April 2014 - Present
Sprint April 2006 - February 2014
Sprint May 2005 - April 2006
Sprint January 2000 - April 2005
Sprint August 1999 - January 2000
America West Airlines / US Airways June 1994 - July 1999
Skills
Wireless, Telecommunications, Solution Selling, Managed Services, Salesforce.com, M2M, Mobile Devices, Strategy, Leadership, Account Management, Strategic Partnerships, Sales Operations, Sales, Sales Management, VoIP, B2B, Cross-functional Team..., Business Development, Selling, Customer Retention, Sales Process, Strategic Planning, Strategic Leadership
Education
University of Arizona 1989 — 1993
Bachelor of Science (BS), Economics
Duke Corporate Education
Certified Leadership Training
TrialScope October 2014 - Present
HappyDesk Inc. July 2014 - Present
Activu Corporation December 2013 - October 2014
ShoreTel March 2012 - December 2013
M5 Networks, Inc. - Hosted & Managed VoIP Telephone Services July 2004 - March 2012
Metropolitan Telecommunications (Mettel) September 2000 - July 2004
Espernet.com March 1999 - August 2000
RCG Information Technology 1989 - 1995
Skills
SaaS, Telecommunications, VoIP, Mergers, Strategic Planning, Forecasting, Negotiation, Call Centers, Mergers & Acquisitions, Leadership, Salesforce.com, Unified Communications, Strategy, Finance, Start-ups, Risk Management, Strategic Partnerships, Sales, Due Diligence, Business Development, Vendor Management, Cross-functional Team..., CRM, Executive Management, Enterprise Software, Solution Selling, Management, Managed Services
Education
Union College 1985 — 1989
BS, Industrial Economics
ShoreTel February 2015 - Present
Lifesize, a division of Logitech June 2014 - February 2015
LifeSize, a division of Logitech September 2013 - June 2014
LifeSize, a division of Logitech April 2013 - September 2013
LifeSize, a division of Logitech April 2011 - April 2013
Bankers Life and Casualty October 2008 - May 2009
The Richards Group September 1999 - February 2001
Skills
Salesforce.com, Solution Selling, Unified Communications, Channel, Sales Process, Channel Partners, Video Conferencing, Direct Sales, Cold Calling, Sales, Sales Operations, Call Centers, VoIP, Lead Generation, Social Media, Management, Account Management, Marketing, CRM, Leadership, Sales Management, New Business Development, Strategic Partnerships, Competitive Analysis, Selling, Business Development, Cloud Computing, Social Media Marketing, Managed Services, Telepresence, SaaS, B2B, Telecommunications, Partner Management, Professional Services, Go-to-market Strategy, Enterprise Software, Sales Enablement, Demand Generation, Multi-channel Marketing, Product Management, Sales Presentations, Channel Sales, Mobile Devices, Audio Conferencing, Wireless, Key Account Management, Pre-sales, Telephony, Business Alliances
Education
The University of Texas at Austin 2001 — 2003
Master of Arts in Communications, Advertising, 3.9
Mitel December 2014 - Present
Nuance Communications November 2012 - November 2014
ShoreTel January 2011 - November 2012
CDW January 2006 - January 2011
Skills
Unified Communications, Telephony, Sales Process, Managed Services, VoIP, SaaS, Channel, Cloud Computing, Solution Selling, Salesforce.com, Channel Partners, Direct Sales, DMR, Partner Management, Professional Services, Go-to-market Strategy, Resellers, Selling, Sales Enablement, Strategic Partnerships, Software Industry, Business Alliances, Storage, Sales
Education
University of Minnesota 2000 — 2004
Communications/Marketing
University of Minnesota - Carlson School of Management
Inboundist Consulting June 2015 - Present
Gemalto June 2013 - June 2015
ShoreTel September 2012 - June 2013
IronStratus (Acquired by Gemalto) November 2010 - June 2013
CrownPeak Technology May 2006 - August 2010
SicolaMartin Marketing & Advertising (Acquired by Y&R) April 2005 - April 2006
Vignette Corporation (Acquired by Open Text) February 1999 - April 2005
r.j. kolar advertising and marketing 1996 - 1999
Skills
Lead Generation, Online Marketing, SaaS, Marketing Strategy, SEM, Salesforce.com, Product Management, Social Media Marketing, Start-ups, Online Advertising, Inbound Marketing, Strategy, Multi-channel Marketing, Digital Marketing, Enterprise Software, Analytics, Marketing Automation, Marketing Management, Email Marketing, Marketing, B2B Marketing, Demand Generation, Product Marketing, Customer Acquisition, Cloud Computing, Product Strategy, Web Analytics, Event Planning, Content Marketing, Marketing Communications, Sales Process, Go-to-market Strategy, Leadership, Strategic Planning, Content Management, Messaging, Sales Enablement, Lead Management, Digital Strategy, CRM, B2B, SEO, Web 2.0, Marketo, HubSpot, Eloqua, Wordpress, Direct Marketing, Event Marketing, Social Media
Education
University of Texas at Austin 1994 — 1998
Bachelor of Science
The University of Texas at Austin
ShoreTel April 2013 - Present
ShoreTel 2009 - April 2013
Applied Materials 2001 - September 2009
Applied Materials 1998 - 2001
Applied Materials 1995 - 1998
US Army 1986 - 1995
Skills
Semiconductors, Program Management, Training, Technical Training, Technical Writing, Leadership, Troubleshooting, Pressure, Recruiting, Telecommunications, Quality Assurance, Cross-functional Team..., Customer Satisfaction, Human Resources, Software Documentation, Project Planning, Instructor-led Training, Product Management, Project Management, Data Analysis, E-Learning, Process Improvement, Operations Management, Instructional Design, Testing, Team Leadership, Management, Vendor Management, Integration, Training Delivery, Process Engineering, Team Building, Analysis, Employee Training, Start-ups, Networking, VoIP
Education
United States Military Academy at West Point 1982 — 1986
BS, Operations Research
Hayfield High School
Oracle/Tekelec for Verizon Wireless June 2013 - Present
Powerwave Technologies December 2011 - May 2013
Ericsson September 2010 - November 2011
ShoreTel April 2010 - August 2010
Cisco Systems January 2001 - September 2009
Nortel December 1994 - January 2001
Microdynamics July 1988 - December 1994
Skills
TCP/IP, SIP, VoIP, ClearCase, SS7, LTE System Integration..., CALEA, LTE, Integration, UMTS, Telecommunications, 3GPP, Wireless, IP, 3G, GSM, Linux, Perl, ATM networks, 4G, WiFi, Agile Methodologies, Testing, Embedded Systems, Software Development, Network Design, RAN, C, Unix, WiMAX, Device Drivers, Solaris, Ethernet, SNMP, Mobile Devices, GPRS, RF, WCDMA, System Architecture, Embedded Software, Test Automation, CDMA, VxWorks, Shell Scripting, Cellular Communications, QoS, C++, Python, Mobile Communications, Wireshark
Education
The University of Texas at Dallas 1986 — 1988
MS, Computer Science
The University of Texas at Dallas
Master of Science (MS), Computer Science
Tunghai University
Bachelor of Applied Science (B.A.Sc.), Industrial Engineering
FATHOM (Global Water Management, LLC) May 2015 - Present
Blue Goji March 2015 - May 2015
DrillingInfo November 2010 - January 2015
ShoreTel April 2010 - November 2010
Exelis May 2006 - May 2010
Research Federal Credit Union/Member Driven Technologies June 2001 - August 2003
Skills
Software Engineering, Agile Methodologies, Eclipse, Java, XML, Software Development, Object Oriented Design, Perl, SQL, Linux, Shell Scripting, Visual Studio, MySQL, Web Applications, Python, C++, OOP, Data Warehousing, Testing, SDLC, Distributed Systems, Apache, Solaris, Architectures, UML, Test Automation, Windows, JavaScript, Bash, PHP, HTML, CSS, Web Development, DevOps, Scala, Chef, Architecture
Education
University of Michigan-Dearborn 2003 — 2006
BS, Software Engineering
ShoreTel August 2010 - Present
IBM/Manpower 2006 - 2009
SmartPrice.com 2000 - 2005
Skills
Unified Communications, Telephony, Telecommunications, Call Center, Channel
Education
The University of Texas at San Antonio
The University of Texas McDonald Observatory October 2012 - Present
ShoreTel June 2010 - July 2012
Pervasive Software August 2009 - July 2010
NOV M/D Totco April 2003 - June 2009
Biometric Access Corporation February 2001 - November 2002
Office Domain, Inc. April 2000 - February 2001
Deja.com October 1999 - April 2000
Reliant Data Systems October 1997 - October 1999
BMC Software October 1989 - October 1997
IBM 1982 - 1989
Skills
C++, C, Embedded SQL, Agile Methodologies, Software Development, Perl, SQL, Software Engineering, XML, Java, Linux, Unix, C#, Scrum, Architecture, Databases, JavaScript, Web Services, Integration, Microsoft SQL Server
Education
The University of Texas at Austin 1974 — 1979
Master of Arts, Computer Science
The University of Texas at Austin 1970 — 1973
Bachelor of Arts, Spanish
Pinnacle LED Solutions April 2013 - Present
ShoreTel November 2010 - January 2013
St. Louis Community College April 2010 - November 2010
St. Louis Sports Commission July 2008 - April 2010
AT&T November 2006 - July 2008
AT&T July 2005 - November 2006
SBC September 2003 - July 2005
SBC September 2002 - September 2003
Famous Barr 1970 - 1977
Skills
Sales, Acquisition Integration, Strategic Planning, VoIP, Cross-functional Team..., Team Building, Telecommunications, Analysis, Budgets, Business Development, Call Centers, Enterprise Software, Integration, Leadership, Managed Services, Marketing, New Business Development, Program Management, Sales Management, Sales Operations, Start-ups, Training
Education
Washington University in St. Louis 1985 — 1987
MA, Data Processng
University of Missouri-Saint Louis 1970 — 1974
BA, Psychology
ShoreTel August 2008 - Present
Akeena Solar August 2007 - August 2008
MySQL April 2007 - June 2007
Caspian Networks September 2002 - October 2006
Exodus Communications January 1998 - May 2002
Exodus/Cable & Wireless 1998 - 2002
Nortel April 1996 - November 1997
HARCOURT BRACE February 1992 - March 1996
Skills
Operations Management, Management, Cross-functional Team..., Program Management, SaaS, Integration, Start-ups, Telecommunications, Project Management, Business Process, Security, Leadership, Data Center, Enterprise Software, Mergers, Product Development, Consulting, Financial Reporting, Cloud Computing, Salesforce.com, Strategic Planning, VoIP, Product Management, Strategy, IT Operations, Executive Management, Team Building, ERP, IT Management, Contract Negotiation, Mergers & Acquisitions
Education
The University of Texas at Arlington 1989 — 1992
MBA, Finance
The University of Texas at Austin 1984 — 1989
BA, Economics, Mechanical Engineering
Service Group Insurance & Financial Services April 2014 - Present
ServiceNow 2012 - 2013
ShoreTel 2011 - 2012
ShoreTel 2008 - 2011
UnitedHealth Group 2006 - 2008
PacifiCare Behavioral Health 2000 - 2006
E-Systems Design 1999 - 2000
Ingram Micro 1995 - 1999
Skills
Integration, Enterprise Software, Project Management, Product Management, Infrastructure, Team Building, Telecommunications, Cross-functional Team..., Networking, IT Operations Management, IT Management, IT Service Management, SaaS, Security, IT Leadership, Management, Disaster Recovery, Process Improvement, Team Leadership, Business Communications, Business Intelligence, Leadership, E-commerce, Visio, Project Planning, Training, Vendor Management, Business Communication, Staff Development &..., SDLC, Technical Project..., Infrastructure..., Vendor Relations &..., VoIP, Unified Communications, Unified Messaging, Recruiting, Regulatory Requirements
Education
University of Phoenix 1996 — 1998
BS, Business Information Systems
SolarWinds May 2014 - Present
ShoreTel February 2012 - May 2014
Zilliant November 2009 - January 2012
Troux Technologies March 2006 - October 2009
Shadow Show LLC April 2005 - January 2008
BMC Software, Inc. March 1997 - April 2005
Ericsson August 1996 - February 1997
American Red Cross January 1995 - July 1996
American Red Cross December 1992 - January 1995
PC Dynamics September 1991 - May 1992
Skills
Agile Methodologies, Product Development, Enterprise Content..., Technical Writing, Enterprise Software, Software Development, FrameMaker, Online Help, DITA, Project Management, SaaS, Information Architecture, Scrum, Technical Communication, Software Documentation, Management, Technical Documentation, RoboHelp, Single Sourcing, Content Management, Structured Authoring, Integration, Databases, Manuals, SnagIt, XMetal, Online Help Development, Information Design
Education
The University of Texas at Austin 1985 — 1989
Bachelor’s Degree, Double Major in Government and History, Minor in Astronomy
ShoreTel May 2015 - Present
Toshiba Telecommunication Systems Division (TSD) May 2002 - May 2015
Business Telephone Systems, Inc. January 2001 - May 2002
Telrad Networks March 2000 - January 2001
Business Telephone Systems May 1994 - March 2000
DATA VOICE, INC August 1992 - May 1994
Skills
Selling Skills, Competitive Analysis, Business Development, Territory Management, Forecasting, Product Demonstration, Unified Communications, Call Center, Telecommunications, VoIP, Channel, Solution Selling, Sales Engineering, IVR, Sales Management, SIP, IP, Wireless, Telephony, SIP Trunking
Education
University of Georgia - Terry College of Business 1988 — 1992
BBA, Human Resource Management
Citrix June 2015 - Present
ShoreTel March 2015 - June 2015
Peninsula Family Service October 2014 - February 2015
Vidality Inc. January 2014 - October 2014
Oracle August 2013 - January 2014
OPEN Silicon valley August 2010 - August 2013
L'Oreal January 2003 - January 2005
Roche 2002 - 2002
Skills
Recruiting, Screening, Interviews, Applicant Tracking..., Background Checks, New Hire Orientations, Talent Management, Job Descriptions, Strategic Planning, Hiring, Sourcing, Talent Acquisition
Education
University of California, Santa Cruz 2013 — 2014
Certification in HRM, Human Resources Management/Personnel Administration, General
Institute of Business Management 2002 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General, GPA - 3.64
Institute of Business Management 1999 — 2002
Bachelors in Business Administration (BBA), Business Administration and Management, General
Daniel Wellington 2015 - Present
Austin Fit Magazine 2013 - Present
Freelance 2013 - 2015
ShoreTel May 2013 - July 2014
Fox News Channel October 2007 - May 2013
ABC News September 2005 - October 2007
Carnival Cruise Lines January 2001 - September 2001
Sears Holdings Corporation September 1999 - June 2000
Skills
Blogging, Video, Broadcast, Facebook, Public Relations, Social Media, Editing, Storytelling, Television, Video Editing, Interviews, Broadcast Journalism, New Media, Photography, Social Media Marketing, Media Relations, Video Production, ENPS, Avid, Press Releases, Voice Over, Non-linear Editing, Copy Editing, Avid Newscutter, Creative Writing, Web Content, Content Marketing, WordPress, Box.net, HubSpot, Interviewing Skills, Marketing Communications, Marketing, Sales Operations, Salesforce.com, Content Management, Content Writing, Business Development, Stylists
Education
University of Florida 2001 — 2004
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs, 3.3
ShoreTel May 2015 - Present
Intuitive Surgical July 2008 - April 2015
Integrated Device Technology June 2001 - July 2008
Pointspeed.com 2001 - 2001
Mascon Technologies 1997 - 1999
Skills
Integration, Operating Systems, Windows, NetApp, Project Management, Security, Software Documentation, XP, Netbackup, Virtualization, Cross-functional Team..., C, System Center Oprations..., Orchestrator 2012, PowerShell, VBScript, Active Directory, Microsoft Exchange, Technical Documentation, Citrix, XenApp, MS RDS, SCOM, SCCM, System Center..., Office Communications..., Lync, VMware Infrastructure, Powershell, Citrix Metaframe, Windows XP, VMware, Servers, Windows Server
Education
University of Madras 1994 — 1997
Masters, Computer Applications
Sri Ramakrishna Mission Vidyalaya Arts Colleage (SRMV) 1989 — 1992
BSc, Computer Science
ShoreTel February 2015 - Present
American Campus Communities September 2012 - February 2015
Boss Business Services April 2010 - May 2012
MGM Mirage December 2009 - April 2010
Roback, Kumlander & Pehl CPA's, LLP January 2006 - October 2009
Skills
Financial Accounting, Tax Preparation, Interpersonal Skill, Team-oriented, GAAP, General Ledger, Internal Audit, Tax Returns, Strategic Financial..., Cash Flow, Financial Analysis, Finance, Financial Statements, Income Tax, Managerial Finance, Tax, Accounting
Education
The University of Montana - School of Business Administration 2001 — 2005
BS Business Administration, Accounting
ShoreTel April 2015 - Present
ShoreTel June 2013 - March 2015
University of Florida July 2011 - May 2012
Office Depot May 2010 - August 2010
Orange County Clerk of Court May 2008 - August 2008
Orange County Clerk of Court May 2007 - August 2007
Skills
Linux, Programming, Self-motivated Team..., Erlang, Python, C, Debugging, SQL, Computer Science, Software Design, Algorithms, OOP, PL/SQL, Java, AJAX, Eclipse
Education
University of Florida 2011 — 2012
Master of Science, Computer Engineering
University of Florida 2006 — 2010
BS, Computer Science
LiveRowing May 2015 - Present
LiveOps January 2014 - April 2015
ShoreTel August 2011 - January 2014
ShoreTel February 2010 - August 2011
PAETEC January 2009 - February 2010
Skills
Channel Partners, Channel, Channel Management, Unified Communications, VoIP, Solution Selling, Managed Services, Business Analysis, Data Analysis, Forecasting, Economics, Communication, Apple, Husband, Telephony, Sales, Salesforce.com, Channel Sales, Mobile Devices, MPLS, Telecommunications, Sales Process, Product Management, Enterprise Software, Cold Calling, SIP, Selling, Sales Presentations, Business Planning, Cloud Computing, IP, SaaS
Education
University of Oklahoma 2004 — 2008
Economics
LiveOps August 2015 - Present
ShoreTel June 2015 - August 2015
ShoreTel March 2013 - June 2015
ShoreTel September 2011 - March 2013
Shoretel, Inc July 2010 - September 2011
ShoreTel June 2007 - July 2010
ShoreTel January 2007 - June 2007
EMC Insignia December 2005 - December 2006
Skills
SIP, Telephony, VoIP, Salesforce.com, Telecommunications, Network Architecture, IP, Cloud Computing, Routers, Switches, Microsoft Exchange, Unified Communications, Network Administration, TCP/IP, VMware, Managed Services, SAN, Ethernet, Networking, Technical Support, Wireless Networking, Troubleshooting, Network Design, IT Management, Data Center, Cisco Technologies, LAN-WAN, Service Delivery, ISDN, Servers, VPN, WAN, Storage, Network Security, Disaster Recovery, MPLS, SIP Trunking, Hardware, Wireless, Video Conferencing, T1, Avaya, IP PBX, H.323, Routing
Education
University of Phoenix 2006 — 2008
MBA, Technology Management
University of Phoenix 2001 — 2004
BSIS, Information Systems Management
Oracle July 2014 - Present
ShoreTel January 2011 - July 2014
Unified360 2010 - 2011
NACR 2009 - 2010
Agility Communications Group 2006 - 2009
Skills
Account Management, Business Development, Call Centers, Channel, Cloud Computing, Contact Centers, Data Center, Direct Sales, Enterprise Software, Hosted Services, IP, MPLS, Management, Managed Services, Mobile Devices, Product Management, Professional Services, SIP, Recruiting, SIP Trunking, SaaS, Sales, Sales Process, Salesforce.com, Solution Selling, Telecommunications, Telephony, VoIP, Unified Communications, Wireless
Education
The University of Texas at Austin
Bachelor of Science (B.S.), Business/Corporate Communications
ShoreTel May 2015 - Present
Masergy Communications December 2013 - April 2015
Integra Telecom April 2010 - December 2013
Integra Telecom November 2008 - April 2010
Integra Telecom September 2007 - November 2008
Eschelon Telecom, Inc. 2001 - 2007
Internet Commerce and Communications June 2000 - July 2001
Skills
Telephony, MPLS, Unified Communications, T1, Managed Services, Consultative Selling, SIP, Ethernet, IP, Selling, SIP Trunking, Networking, VoIP, SaaS, Telecommunications, Metro Ethernet, Direct Sales, Cloud Computing, Solution Selling, Co-location, Call Centers, WAN, Routers, LAN-WAN, Data Center, Broadband, Channel Partners, Sales Engineering, Wireless, Professional Services, Internet Services, Avaya, Video Conferencing, Optical Fiber, Network Design, TDM, Hosted Services, Cisco Technologies, IVR, Fiber Optics, DSL, Carrier Ethernet, Network Architecture, Long Distance, DWDM, Frame Relay, PRI, MPLS VPN, Provisioning, Telecommunication...
Education
University of Denver 1990 — 1995
BS, Communications
University of Denver
Mass Communication/Media Studies
ShoreTel 2006 - Present
Siemens Communications 1983 - 2006
Education
University of California, Berkeley 1981 — 1983
Bachelor of Arts (B.A.), Computer Science
University of California, Davis 1979 — 1981
ShoreTel January 2012 - Present
East-West Ministries August 2010 - November 2011
Deloitte Consulting 2007 - 2010
Skills
Advanced..., MS Office Suite, Business Process, Problem Solving, Data Analysis, Conversation, Spanish, Management Consulting, Fundraising, Microsoft Office, Account Management, Nonprofits, Business Strategy, Program Management, Sales, Strategic Planning, Financial Analysis
Education
The University of Texas at Austin 2003 — 2007
BBA, Business Honors/Finance
University of Cádiz 2005 — 2005
Spanish study abroad program
ShoreTel August 2010 - Present
Worldwide Clinical Trials Drug Development Solutions June 2004 - August 2010
Nakoma Group June 2000 - June 2004
EpicEdge June 2000 - October 2002
Worldwide Clinical Trials Drug Development Solutions February 1997 - June 2000
Skills
Information Security, Network Security, Palo Alto Networks, ISO 27001, ShoreTel, Extreme Networks, IT Operations, Firewalls, Juniper, Network Administration, Microsoft Exchange, Networking, Switches, Active Directory, Servers, VMware ESX, NetApp, Unified Communications, Windows Server, WAN, Security, Help Desk Support, System Administration, Network Design, Dell Computers, VoIP, Technical Support, Avaya, Access Gateway, Troubleshooting, SAN, Cisco Technologies, Citrix, Integration, Inter-Tel, Laptops, Routers, Wireless, HP, Enterprise Software, VPN, Disaster Recovery, Cisco Routers, Storage Area Networks, Virtualization, Splunk
Education
University of Colorado Boulder 1992 — 1996
BA
Geeks Who Drink September 2015 - Present
ShoreTel January 2014 - Present
Don't Forget A Towel July 2012 - Present
Apple September 2012 - January 2014
Family Video May 2008 - September 2012
Skills
Blogging, Sales, Customer Service, Leadership, Management, iWork, Social Networking, Business Development, Retail Sales, Microsoft Word, Photoshop, Retail, PowerPoint, iLife, Mac OS, Microsoft Excel, Store Management, Strategic Planning, Social Media Marketing, Loss Prevention, Visual Merchandising, iPod, Profit, Store Operations, Inventory Management, iPhone, iPad, Multi-unit, Merchandising, Social Media, Microsoft Office, Graphic Design, Public Speaking, Editing, Mac, WordPress, iOS, SEO, Android, Community Management, Video Editing, VoIP
Education
University at Buffalo 2000 — 2004
Bachelor of Science (BS), Cinematography and Film/Video Production
Stanford University June 2014 - August 2014
ShoreTel June 2013 - September 2013
Camp Hammer June 2012 - August 2012
Camp Hammer June 2011 - August 2011
Skills
Java, JSON, TCL, Linux, C++, SQL, OBIEE, JIRA, Test Automation
Education
UC San Diego 2012 — 2016
Bachelor of Science (BS), Computer Science
Mountain View High School 2008 — 2012
ShoreTel January 2015 - Present
ShoreTel January 2014 - January 2015
ShoreTel May 2010 - January 2014
RioTech Instruments October 2009 - May 2010
uShip May 2008 - August 2008
Skills
RTP, Telecommunications, SIP, C, C++, Agile Methodologies, IP, MGCP, Call Control, Java, C#, JavaScript, webRTC, H.264, Linux, Mobile Devices, Cloud Computing, Embedded Systems, SaaS
Education
The University of Texas at Austin 2005 — 2011
B.S., Computer Science
Avaya August 2014 - Present
ShoreTel September 2008 - August 2014
TerreStar Networks May 2006 - September 2008
Sylantro Systems April 2004 - April 2006
GoBeam/Covad January 2003 - April 2004
Gutnick and Associates December 2001 - December 2002
Aspect Communications April 1997 - November 2001
Nortel Networks October 1992 - March 1997
Octel Communications June 1990 - September 1992
Manitoba Telephone System May 1986 - September 1988
Skills
Product Marketing, Product Management, Telecommunications, Mobile Devices, Enterprise Software, VoIP, Cloud Computing, Solution Selling, Unified Communications, Strategy, Wireless, Networking, Competitive Analysis, Lead Generation, Program Management, Channel Partners, Product Development, Business Development, SaaS, Marketing Communications, IP, Professional Services, Marketing Management, Management, Strategic Partnerships, Go-to-market Strategy, Marketing Strategy, Sales Enablement, Leadership, Integrated Marketing, Business Alliances, Sales Operations, Account Management, Selling, Product Launch, Managed Services, Start-ups, Marketing, Multi-channel Marketing, Partner Management, Salesforce.com, Demand Generation, Cross-functional Team..., Sales, CRM, Mobile Applications, Strategic Communications, SIP
Education
The University of Western Ontario 1988 — 1991
MBA, Marketing
University of Manitoba 1982 — 1986
B.Sc., Business Administration
Workday February 2014 - Present
Identified March 2012 - February 2014
ShoreTel June 2010 - March 2012
UC Berkeley June 2009 - May 2010
Skills
Ruby, Scala, Git, Java, Python, C++, JavaScript, Machine Learning, Apache Spark, Ruby on Rails, C, HTML, MySQL, Foosball, SQL, Agile Methodologies, J2EE, Software Development, Object Oriented Design, Perforce, Design Patterns, REST, Software Engineering, Algorithms, Subversion, PostgreSQL, jQuery, Backbone.js, Lucene, Solr, DevOps, Puppet, Virtualization, VMware, Hadoop, Big Data, SBT, Spark, Elixir
Education
University of California, Berkeley 2006 — 2010
Bachelor of Science (BS), Computer Science
MetLife June 2013 - Present
ShoreTel October 2012 - June 2013
Publicis August 2010 - October 2012
Publicis April 2006 - August 2010
Publicis Dialog April 2005 - January 2006
Publicis October 2003 - April 2005
Wieden + Kennedy June 2003 - August 2003
The Mixx January 2003 - June 2003
D'Arcy 1999 - 2003
Anderson & Lembke 1995 - 1999
Skills
Advertising, Leadership, Budgets, Time Management, Integrated Marketing, Digital Marketing, Marketing Communications, Social Media Marketing, Social Media, Marketing, Marketing Strategy, Digital Media, Account Management, Direct Marketing, Brand Development, Online Advertising
Education
University of Bridgeport 1986 — 1990
Bachelor of Arts (BA), Advertising
Tappan Zee High School 1982 — 1986
vAuto August 2015 - Present
ShoreTel May 2012 - July 2015
Rockwell Automation May 2008 - May 2012
UBS Investment Bank November 2004 - March 2008
UBS Investment Bank July 2003 - November 2004
Enron July 1999 - July 2003
Business Computer Services, Intl August 1997 - July 1999
Baker Atlas February 1997 - August 1997
Skills
Software Development, Agile Methodologies, Security, Spring, C, Programming, Eclipse, Scrum, Integration, Software Project..., Perl, Unix, Enterprise Software, Hibernate, Product Management, Quality Assurance, Java, Software Documentation, ClearCase, Solaris, Testing, Web Applications, Management, Project Management, Linux, Software Engineering, Spring Framework, System Architecture
Education
The University of Texas at Austin
ShoreTel July 2013 - Present
ShoreTel September 2011 - March 2012
Pics2Portraits 2008 - September 2011
Windstream Communications October 2010 - August 2011
Cisco 2000 - 2001
Mitel 1995 - 2000
Sprint Products Group 1987 - 1995
Sprint North Supply 1985 - 1987
Skills
SIP, Unified Communications, VoIP, CPE, Channel, PBX, IP, Telecommunications, Call Center, Telephony, Channel Partners, Networking, Call Centers, Solution Selling, Selling, Management, Sales Operations, Sales, Cisco Technologies, Business Development, Competitive Analysis, Wireless, Direct Sales, Managed Services
Education
University of Central Missouri 1978 — 1980
enVue / GT Software November 2014 - Present
Stonebranch November 2011 - November 2014
Dimension Data February 2009 - October 2011
ShoreTel April 2008 - December 2008
Tangoe September 1995 - March 2008
Mid-Com Communications April 1991 - September 1995
Telecom Services Limited (TSL) July 1989 - April 1991
Skills
Consultative Selling, Solution Selling, Direct Sales, Customer Satisfaction, New Business Development, Selling, Enterprise Software, Account Management, SaaS, Cloud Computing, Lead Generation, CRM, Managed Services, Sales Process, Strategy, Telecommunications, Customer Retention, Training, Sales Management, Vendor Management, VoIP, Sales, Management, Unified Communications, Strategic Partnerships, Competitive Analysis, Data Center, Outsourcing, Marketing, Pre-sales, Wireless, Contract Negotiation, Leadership, Professional Services, Sales Operations, B2B, Product Management, Salesforce.com, Product Marketing, Forecasting, Networking, Channel Partners, Business Alliances, Go-to-market Strategy, Mobile Devices, Start-ups, Business Development, Cross-functional Team..., Negotiation, Consulting
Education
State University of New York at Albany
BA, Communications, English
Fixed, Inc. October 2014 - September 2015
Kabam February 2013 - October 2014
ShoreTel July 2011 - February 2013
F5 Networks January 2011 - April 2011
Ericsson June 2010 - December 2010
Skills
Ruby on Rails
Education
University of California, Berkeley 2007 — 2011
BS, Electrical Engineering & Computer Science
G33k-HQ October 2013 - Present
California Conventions Blog May 2011 - Present
ShoreTel December 2014 - June 2015
UCStrategies.com June 2007 - December 2014
TMC July 2012 - July 2013
Santa Rosa District Attorney's Office June 2009 - August 2009
Skills
Writing, Blogging, Creative Writing, PowerPoint, Facebook, Interviews, Press Releases, Management, Web Content, Social Media, Social Networking, Editing, Television, Copywriting, Copy Editing, Social Media Marketing, Storytelling, Video, Marketing, Advertising, Public Relations, Strategic Partnerships, Online Marketing, Reporting, Feature Articles, Magazine Articles
Education
UC Santa Cruz 2007 — 2011
B.A., Literature (creative writing)
UC Berkeley September 2013 - Present
ShoreTel 2015 - 2015
Trupik Inc. May 2014 - August 2014
American Century Investments May 2013 - August 2013
Veterans Health Administration May 2011 - August 2011
Skills
Software Development, Programming, Business Intelligence, Software Engineering, Java
Education
University of California, Berkeley 2012 — 2016
Computer Science / Business, Sophomore
Saint Francis High School 2008 — 2012
High School Diploma
Paul Rabinowitz Glass June 2014 - Present
ShoreTel April 2012 - May 2013
M5 Networks October 2010 - April 2012
Red Tettemer August 2009 - May 2010
Focus Pointe Global May 2008 - February 2009
C & S Wholesale Grocers May 2007 - August 2007
Skills
Customer Relations, Advertising, Budgeting, Market Research, Scheduling, Process Scheduler, Budgets, Social Media, Training, Management, Customer Service, CRM, Project Management, Microsoft Office, Customer Satisfaction, Account Management
Education
University of The Arts 2006 — 2010
B.S. Communications, Advertising, Professional Writing
ShoreTel February 2007 - Present
RADVISION January 2004 - January 2007
First Virtual Communications 2001 - September 2003
CUSeeME Networks 1995 - 2001
About Software Corporation 1989 - 1994
Skills
Unified Communications, VoIP, H.323, Telepresence, Cloud Computing, Management, SIP, Telecommunications, TCP/IP, Product Management, Video Conferencing, Enterprise Software, Wireless, Networking, Telephony, Business Development, IP
Education
University of Geneva 1984 — 1987
Master of Science (MS)
Hewlett-Packard December 2013 - Present
ShoreTel April 2010 - August 2013
Opsci, Inc. May 2009 - March 2010
Alcatel-Lucent May 2004 - December 2008
Telica March 2001 - May 2004
Cisco July 1998 - February 2001
Stratus Computer January 1993 - June 1998
UMass Boston December 1989 - August 1992
Skills
Firmware, SIP, Testing, Management, Telecommunications, VoIP, NGN, Debugging, Software Engineering, ClearCase, TCP/IP, Unix, C++, Operating Systems, Wireless, Embedded Software, SNMP, Product Marketing, Object Oriented Design, Perl, Switches, Ethernet, IP, Quality Assurance, Windows, Software Design, Multithreading, Linux, Start-ups, Networking, Software Development, High Availability, Routers, SS7, Embedded Systems, Softswitch, Hardware, Device Drivers, System Architecture, Shell Scripting, Integrity, Distributed Systems, Agile Methodologies, Embedded Linux, RTP, Media Gateways, CVS, RTOS
Education
University of Massachusetts Boston
MS
University of Massachusetts Boston
MS
University of Mumbai
BS
The Advisory Board Company September 2015 - Present
National Oilwell Varco September 2014 - August 2015
The Advisory Board Company August 2012 - September 2014
ShoreTel March 2008 - August 2012
Exeros Inc. March 2007 - March 2008
SDL (Trados acquisition) July 2005 - February 2007
Trados Inc. January 2002 - June 2005
Baeurer AG April 2000 - December 2001
Baeurer Romania April 1998 - March 2000
Skills
MFC, COM, JDBC, C#, .NET, C++, SQL, ODBC, ADO, DAO, OLEDB, SQL Server, Databases, Win32, Windows, OOP, Microsoft SQL Server, Win32 API, WinForms, Agile Methodologies, Software Development, T-SQL, Java, Object Oriented Design, XML, WiX, ADO.NET, WCF, Integration, Scrum, Oracle, Design Patterns, Web Services, Software Engineering
Education
Universitatea de Vest din Timișoara 1994 — 1998
Bachelor's, Computer Science
8x8, Inc. October 2014 - June 2015
ShoreTel September 2011 - September 2014
QuinStreet October 2008 - September 2011
Johnson & Johnson Vision Care APAC June 2006 - August 2006
Leo Burnett Company December 2003 - May 2004
Procter & Gamble Taiwan Ltd. June 2000 - September 2003
Skills
SaaS, Business Analysis, Marketing Operations, Marketing Automation, Marketo, Marketing Analytics, Sales Analysis, Forecasting, Pricing, CRM, Online Marketing..., Salesforce.com, Competitive Analysis, Email Marketing, Analysis, Sales Operations, Online Advertising, Advertising, Product Development, Silverpop, Management, Strategy, BigMachines, Microsoft SQL Server
Education
Washington University in St. Louis 2005 — 2007
MBA, Marketing/Marketing Management, General
University of California, Irvine 2007 — 2008
Master, Demographic and Social Analysis
Fonality January 2015 - Present
ShoreTel June 2013 - December 2014
ShoreTel August 2011 - June 2013
M5 Networks October 2007 - August 2011
M5 Networks October 2005 - October 2007
Cosi February 2004 - October 2005
Education
University of Denver 1997 — 2002
ShoreTel July 2013 - Present
ShoreTel March 2010 - July 2013
Referee 1997 - 2011
Extreme Networks July 2007 - January 2009
Nortel 1999 - 2007
3Com Corporation 1996 - 1999
Cabletron 1995 - 1996
Software AG 1993 - 1995
Informix Software 1988 - 1993
LM Berry & Company 1985 - 1988
Skills
Telecommunications, Unified Communications, Wireless, Enterprise Software, Networking, Written Skills, Verbal Communications, Sales Management, VoIP, Sales, Management, Managed Services, Sales Process, Solution Selling, Avaya, Linguistics, Business Development, Cisco Technologies, Telephony, Selling, Pre-sales, SIP, IP, Direct Sales, Channel Partners, Security, Account Management, Product Marketing, Cloud Computing, Data Center, Channel, CRM, Salesforce.com, Co-location, SaaS, Call Centers
Education
Central Missouri State University 1981 — 1985
Bachelor of Science, Public Relations and Advertising
Grandview High School 1978 — 1981
High School Diploma, General Studies
Hewlett-Packard June 2011 - Present
Hewlett-Packard 2011 - 2015
Hewlett-Packard 2011 - 2015
ShoreTel December 2010 - December 2010
Yahoo! October 2009 - May 2010
Yahoo! January 2008 - October 2009
Michael Witlin Associates June 2007 - December 2007
HP October 2005 - May 2007
Hewlett-Packard May 2005 - October 2005
Hewlett-Packard Co. March 2004 - May 2005
Skills
Corporate Communications, Internal Communications, Public Relations, Strategy, Leadership, Cross-functional Team..., Marketing Communications, Management, Program Management, Strategic Planning, Event Management, Project Management, Team Management, Marketing, Editing
Education
University of California, Berkeley
BA, U.S. History
Aspect Software March 2015 - Present
AVST March 2012 - February 2015
ShoreTel 2010 - May 2012
Nortel Networks September 2006 - 2010
Siemens June 1999 - October 2006
Xerox 1997 - 1999
Skills
Unified Communications, Managed Services, WAN Optimisation, Load Balancing, VoIP, Telephony, Avaya, Solution Selling, SIP, Unified Messaging, Contact Centers, Video Conferencing, Telecommunications, Channel, Wireless, SIP Trunking, SaaS, Enterprise Software, Data Center, Networking, Cloud Computing, Professional Services, Channel Partners, MPLS, IVR, Co-location, Cisco Technologies, IP, CTI, Sales Engineering, Hosted Services, Management, Ethernet, LAN-WAN, Direct Sales, WAN, Call Centers, Network Design, Salesforce.com, Strategic Partnerships, Account Management, Go-to-market Strategy, Sales Process, Sales, Virtualization, Avaya Technologies
Education
University of Hawaii - College of Business Administration
Bachelor of Business Administration (B.B.A.)
ShoreTel April 2015 - Present
ShoreTel August 2008 - Present
Verizon June 2007 - June 2008
Mars telecomm (3Com IDC) June 2004 - June 2007
Larsen & Toubro Limited October 2003 - June 2004
Anvil Systems March 2002 - October 2003
Danlaw Tech October 2001 - March 2002
Taqua Systems December 2000 - May 2001
ADC May 2000 - December 2000
Quick Eagle Networks June 1999 - August 1999
Skills
SIP, C/C++, RTP/RTCP,..., VoIP, SNMP, TCP/IP, VxWorks, ClearCase, Embedded Systems, C, RTP, Unix, C++, Linux, Agile Methodologies, Wireless, Telecommunications, IP, Embedded Software, Databases, Networking, SIP
Education
University of Louisiana at Lafayette 1998 — 2000
MS, Computer Science
MVSR Engineering College 1994 — 1998
B. Engg, Computer science and Engineering
St Thomas Junior College 1992 — 1994
IPE, Math, Physics and Chemistry (Major)
IICT- ZM High School 1980 — 1992
SSC
Western Digital October 2014 - Present
ShoreTel December 2012 - October 2014
Research In Motion February 2008 - December 2012
Nuance Communications October 2006 - February 2008
Cisco Systems May 2000 - August 2006
Nortel Networks May 1995 - May 2000
Skills
SIP, VoIP, RTP, MGCP, H.323, Unified Communications, Wireless, IP, TCP/IP, UDP, Telecommunications, SNMP, ISDN, TDM, SS7, Mobile Devices, LTE, VxWorks, GSM, Wireshark, Ethernet
Education
University of Maryland College Park 1994 — 1996
MS, Telecommunications
University of Pune 1990 — 1994
B.S, Electronics and Telecommunications
Ruia College
St. Mary's High School, Mumbai
Leisure March 2014 - Present
ShoreTel October 2006 - February 2014
Siemens Communications 1987 - 2006
Education
University of Hawaii at Manoa 1971 — 1973
MS, MA, Computer Science, Sociology
University of Oregon
Bachelor of Arts (B.A.), Sociology
Toshiba May 2012 - Present
Smith Micro Software November 2009 - June 2011
ShoreTel December 2006 - April 2009
Mission College June 2008 - December 2008
U.S.A. Revco June 2004 - June 2005
New University, UC Irvine May 1999 - October 2001
SMC Networks June 2001 - July 2001
Skills
Testing, Windows, SIP, Test Automation, VoIP, Software Quality..., Leadership, Management
Education
University of California, Los Angeles 2009 — 2012
M.S., Systems Engineering
University of California, Irvine 1998 — 2003
B.S., Computer Engineering
ShoreTel Project Manager, Deployment ServicesMotorola Mobility
Motorola Mobility August 2005 - July 2008
Motorola Mobility June 2000 - July 2005
Motorola January 1997 - January 2000
Skills
Business Process..., Quality Metrics, Customer Service, Troubleshooting, Project Management, Cognos/Impromptu, Excel, DMAIC, TL9000, Query Optimization
Education
University of Phoenix 2001 — 2002
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
University of Alabama 1990 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Comcast Business September 2015 - Present
Black Box Network Services August 2011 - September 2015
ShoreTel November 2008 - August 2011
Nortel May 2000 - November 2008
Skills
Unified Communications, VoIP, Competitive Analysis, Managed Services, Channel Partners, Telecommunications, Solution Selling, Selling, Channel, Avaya, Telephony, Partner Management, Wireless, Strategic Partnerships, Direct Sales, IP, WAN, SIP, Sales Engineering, Cloud Computing, MPLS, Professional Services, Co-location, TDM, SIP Trunking, Video Conferencing, Enterprise Software, Hosted Services, Contact Centers, IVR, Unified Messaging, Go-to-market Strategy, Avaya Technologies, Sales
Education
University of Illinois at Chicago
Associate Degree, Marketing
ShoreTel January 2015 - Present
CDW 2011 - January 2015
CDW July 2008 - June 2011
PHX Fireball January 2005 - January 2011
Vilor Industries October 2003 - January 2011
Skills
Cisco Technologies, Unified Communications, Solution Selling, Account Management, Direct Sales, Cold Calling, Salesforce.com, Sales Process, Sales, Cloud Computing, New Business Development, Channel Partners, Avaya, Managed Services, SaaS, Virtualization, CRM, Data Center, B2B, Telephony, Sales Operations, Sales Management, Lead Generation, VMware, Security, Disaster Recovery, Channel, Selling
Education
University of Arizona 1994 — 2000
ShoreTel September 2011 - Present
Siemens Enterprise Communications October 2007 - September 2011
Sentient Medical Systems July 2006 - October 2007
Siemens 1993 - 2006
MVD Communications 1990 - 1993
Skills
Consulting, Solution Selling, Channel, Managed Services, VoIP, Unified Communications, Telephony, Sales Operations, SaaS, Sales, Strategy, Sales Management, Selling, Professional Services, Call Centers, Sales Process, Strategic Partnerships, SIP, Cloud Computing, Telecommunications, Vendor Management, Networking, Wireless, Product Management, Salesforce.com, Channel Partners, Direct Sales, Account Management, Marketing Strategy, Leadership, Data Center, CRM, Product Marketing, New Business Development, Start-ups, Pre-sales, Business Alliances, Cross-functional Team..., Enterprise Software, IP, SIP Trunking, MPLS, Mobile Devices, Video Conferencing
Education
University of Delaware 1985 — 1989
BA Economics
University of Delaware 1984 — 1989
Bachelor of Arts (B.A.), Economics
ShoreTel November 2005 - Present
Avaya 2004 - 2005
Skills
Unified Communications, VoIP, Telephony, Telecommunications, Solution Selling, Managed Services
Education
Union College
Bachelor of Arts (B.A.), Economics
GE Oil and Gas November 2013 - Present
ShoreTel February 2008 - November 2013
Minerva Networks March 2000 - February 2008
Aureal Inc. (prior to Creative Labs acquisition) January 1998 - March 2000
ABB Systems Control June 1995 - January 1998
GE Nuclear Energy June 1990 - June 1995
Education
University of California, Berkeley 1986 — 1990
ShoreTel November 2009 - Present
ShoreTel August 2008 - November 2009
Siemens November 1999 - 2008
Siemens Communications August 1998 - October 1999
Siemens Switzerland August 1996 - July 1998
Skills
Management, Testing, Software Quality..., Telecommunications, Internationalization, Agile Methodologies, Unified Communications, TCP/IP, Embedded Systems, Quality Assurance, SIP, Call Centers, IP, Integration, Cloud Computing, Unix, Wireless, Test Automation, Ethernet, Scrum, Software Development, CTI, Telephony, Contact Centers, VoIP, Linux, Product Management, Switches
Education
Kaderschule St. Gallen
Business Certificate
University of California, Santa Cruz
Certificate in Network Engineering
Zürcher Hochschule Winterthur ZHW
BSEE, Computer Science
ServiceMax March 2015 - Present
Bio-Rad Laboratories September 2014 - March 2015
Turn January 2013 - August 2014
F-Secure Corporation June 2012 - December 2012
CAPCOM USA February 2010 - May 2012
ShoreTel 2007 - 2009
National Semiconductor April 2000 - October 2007
Skills
Accounts Receivable, SAP, Credit, Microsoft Excel, Account Reconciliation, Sarbanes-Oxley Act, Credit Analysis, Management, Accounts Payable, Outlook, Finance, Credit Risk, ERP, Financial Analysis
Education
University of Illinois at Urbana-Champaign
BA, International Economics
Metaswitch Networks August 2014 - Present
VMware August 2012 - October 2014
Nicira April 2009 - August 2012
Palo Alto Networks March 2007 - April 2009
Blue Coat Systems 2003 - 2007
Force10 Networks 2001 - 2003
Growth Networks (acquired by Cisco) 1999 - 2001
ShoreTel 1998 - 1999
Bay Networks 1993 - 1998
SynOptics Communications 1988 - 1993
Education
University of Rhode Island 1981 — 1985
BS, Electrical Engineering
ShoreTel September 2014 - Present
Huawei Enterprise USA February 2013 - June 2014
PSI 2007 - 2014
Harmonic August 2012 - January 2013
Good Technology November 2011 - June 2012
Cisco Systems May 2010 - August 2011
Cisco Systems February 2009 - May 2010
Cisco Systems November 2006 - February 2009
Genesys Telecom November 2002 - September 2006
Aspect Telecommunications July 2001 - November 2002
Skills
Field Marketing, Demand Generation, Lead Generation, Multi-channel Marketing, Channel, Sales Enablement, Marketing Management, Marketing Automation, Integrated Marketing, Product Management, Channel Partners, Cross-functional Team..., Email Marketing, Leadership, Start-ups, Marketing, Sales Operations, Segmentation, Program Management, Marketing Strategy, Marketing Communications, Strategy, Management
Education
St Mary's College 1983 — 1984
Masters, International Business
University of Colorado at Boulder 1978 — 1982
BA, English
ShoreTel February 2015 - Present
Sprint 2010 - Present
Sprint 2006 - 2010
Sprint 2002 - 2006
Nextel Communications 2001 - 2002
Nextel Communications 2000 - 2001
Skills
M2M, Cellular Communications, Telecommunications, Wireless, Mobile Devices, CDMA, Program Management, Marketing, Direct Sales, Solution Selling, 4G, Sales, Managed Services, Unified Communications, Strategic Partnerships, Mobile Technology
Education
University of Phoenix 2004 — 2005
ShoreTel August 2012 - Present
ShoreTel October 2010 - August 2012
Mission It Services May 2008 - August 2010
NA Ware April 2002 - May 2008
NA Ware September 2002 - December 2007
NA Ware June 1999 - September 2002
NA Ware June 1997 - June 1999
Babbage's Inc April 1991 - December 1996
Skills
Troubleshooting, Telephony, VoIP, Active Directory, Linux, Cisco Technologies, Network Administration, Servers, Networking, Technical Support, Routers, Microsoft Exchange, Windows Server, Firewalls, Switches, Windows, WAN, XP, Windows 7, TCP/IP, IP, VPN, Ethernet, LAN-WAN, Virtualization, Network Design, Network Security, Wireless Networking
Education
University of Maryland Baltimore County 1989 — 1991
ShoreTel August 2007 - Present
Shoretel/M5 Networks August 2007 - Present
Skills
VoIP, Telecommunications, Unified Communications, IP, Cloud Computing, Cisco Technologies, Managed Services, Data Center, TCP/IP, Telephony, MPLS, •Cisco CCNA...
Education
Colorado Technical University Online
The Chubb Institute
Diploma, Computer Technical Support
Union County College
ShoreTel December 1998 - Present
Network Computing Devices July 1988 - December 1998
Bridge Communications 1982 - 1988
Education
University of Michigan 1972 — 1978
MSEE, EE
ShoreTel October 2008 - Present
Tadiran Telecom 2003 - 2008
Skills
Unified Communications, VoIP, Telephony, SIP, SIP Trunking, Managed Services, IP, Channel, Call Center, Telecommunications, Wireless, Video Conferencing, MPLS, Solution Selling, IVR, CRM, Call Centers, ShoreTel, Cloud Computing, Avaya, Hosted Services, IP PBX, Direct Sales, Unified Messaging, CTI, Channel Partners, Product Management, Sales Operations, Professional Services, SaaS, Ethernet, Contact Centers, Go-to-market Strategy, WAN, T1, PRI, Telepresence, Data Center, Channel Sales, Salesforce.com, Cisco Technologies, Mobile Devices, Voice & Data Convergence, Pre-sales, Strategic Partnerships, Sales, Network Design, LAN-WAN, Sales Process, Selling
Education
Troy University 1989 — 1994
ShoreTel September 2014 - Present
BlueAlly March 2014 - September 2014
Heavy Water Ltd. November 2001 - February 2014
Skills
WAN, Network Security, Solution Selling, VPN, Cisco Technologies, Data Center, DNS, IP, Disaster Recovery, Hardware, VoIP, Routing, Active Directory, Telecommunications, Unified Communications, DHCP, Network Design, Cloud Computing, Switches, Network Architecture, Wireless, Managed Services
Education
State University of New York at Albany 1995 — 1999
Bachelor of Arts (B.A.), Economics
Satelles inc. January 2015 - Present
Star2Star Communications, LLC January 2013 - August 2014
ShoreTel 2008 - 2013
Netbricks (Acquired by ENEA) 2007 - 2008
Novariant, Inc. 2005 - 2007
VPIsystems 2002 - 2004
OpticNet (Acquired by BEI) 2001 - 2002
EmpowerTel Networks (Acquired by IPunity) 2000 - 2001
Telcordia Technologies (Acquired by Ericsson) 1995 - 2000
Alcatel 1981 - 1994
Skills
Telecommunications, Wireless, Cloud Computing, Channel, Solution Selling, Direct Sales, IP, Managed Services, Start-ups, VoIP, Sales, Product Management, Product Marketing, Mobile Devices, Unified Communications, Cross-functional Team..., Strategic Partnerships, Management, Call Center, Product Development, Enterprise Software, SaaS, Go-to-market Strategy, International Sales, Business Alliances, CRM, SIP, Professional Services, Channel Partners, Business Development, Pre-sales, Telephony, Sales Process, Channel Sales, Salesforce.com, MPLS, Partner Management, Sales Operations, Selling, Contact Centers, Leadership, Data Center, Strategic Alliances, Video Conferencing, Sales Enablement, Consulting, IVR, SIP Trunking
Education
University of Dayton
Bachelor of Science (B.S.), Marketing
ShoreTel May 2013 - Present
ShoreTel October 2011 - April 2013
Cisco April 2010 - June 2012
Verizon Business May 2009 - April 2010
Avaya October 2000 - October 2008
Lucent Technologies October 1993 - September 2000
Skills
Solution Selling, VoIP, Managed Services, Call Centers, Telecommunications, Unified Communications, Cloud Computing, Telephony, Professional Services, SIP
Education
University of Nebraska-Lincoln 1975 — 1979
B.S., Business Administration, Marketing
Ixia May 2013 - Present
ShoreTel December 2009 - January 2013
MirGroup April 2009 - December 2009
NEC Unified Solutions August 2006 - April 2009
NEC Unified Solutions June 2004 - August 2006
Metro-Optix, Inc. June 2001 - September 2002
Cisco October 2000 - June 2001
Ericsson January 1998 - October 2000
Ericsson May 1995 - January 1998
Skills
Product Management, Product Marketing, Unified Communications, System Monitoring, VoIP, Cisco IP Telephony..., Process Improvement, Telecommunications, Integration, SIP, Team Leadership, Channel Partners, Telephony, Project Management, Wireless, Go-to-market Strategy, ITIL Certified, Cisco Technologies, Enterprise Software, Positioning, Strategy, Marketing, Business Development, Switches, Competitive Analysis
Education
University of Alaska Fairbanks 1988 — 1992
BSEE, Electrical Engineering
University of Utah
MaxPlay July 2015 - Present
ShoreTel March 2012 - July 2015
ShoreTel July 2010 - March 2012
Dell, Inc May 2009 - August 2009
Enthought, Inc May 2007 - May 2009
Skills
Embedded Systems, Linux, C, C++, SQL, Java, Python, SIP, RTP, Agile, IP Networking, Software Development, Testing, TCP/IP, Git, Verilog, Distributed Systems, ClearCase, Perl, Shell Scripting, Software Engineering, Software Design, Subversion, MySQL, Object Oriented Design, VHDL, PHP, HTML, Digital Signal..., System Architecture, Multithreading, Computer Architecture, Embedded Software, IP, Agile Methodologies, Eclipse, Unix, Integration, Cloud Computing, Qt, FPGA
Education
The University of Texas at Austin 2006 — 2010
Bachelor of Science, Electrical and Computer Engineering
inContact January 2015 - Present
ShoreTel August 2014 - January 2015
LifeSize, A division of Logitech November 2013 - August 2014
LifeSize Communications July 2009 - November 2013
LifeSize Communications, a Division of Logitech 2008 - July 2010
URS Corporation August 2007 - October 2008
FIRST LEVEL TECHNOLOGY - Subsidiary of NCR, Inc 2006 - 2007
Skills
Salesforce.com, Account Management, Video Conferencing, Excel, Solution Selling, Unified Communications, Channel Management, Sales Support, Channel, Channel Sales, Sales Enablement, Sales Operations, Channel Partners, Forecasting, Sales Process, Sales, Managed Services, Strategic Partnerships, Partner Management, Demand Generation, Lead Generation, Sales Presentations, B2B, Selling Skills, Sales Management, CRM, Key Account Management, Resellers, Business Development, New Business Development, LifeSize Video..., Customer Satisfaction, Selling, Leadership, SaaS, Go-to-market Strategy, Cloud Computing, Networking, Direct Sales, Management, VoIP
Education
The University of Texas at Austin 1995 — 1998
BS, Education/Business
ShoreTel September 2012 - Present
ShoreTel April 2012 - September 2012
Mitel Networks November 2006 - March 2012
Mitel November 2006 - May 2011
TTI October 1999 - November 2006
Masters Communications, Inc. March 1995 - September 1999
Skills
Unified Communications, VoIP, Virtualization, Cloud Computing, VMware, Solution Selling, Channel, Direct Sales, Managed Services, Channel Partners, Pre-sales, Telecommunications, IP, Data Center, Telephony, Enterprise Software, Professional Services, SIP, Selling, CRM, Networking, Account Management, MPLS, Call Centers, Security, Wireless, SaaS, SIP Trunking, Sales, Sales Management, Hosted Services, Co-location
Education
The University of Texas at Austin 1986 — 1990
English Literature, Marketing
The University of Texas at Austin
Palo Alto Networks June 2015 - Present
Elastica January 2015 - June 2015
Palo Alto Networks November 2009 - January 2015
Juniper Networks May 2005 - October 2009
Redline Networks June 2004 - May 2005
3Com March 2003 - May 2004
ShoreTel 2000 - 2003
Lucent Technologies / Avaya 1998 - 2000
Madge Networks 1994 - 1998
Los Angeles Department of Water and Power 1990 - 1994
Skills
Firewalls, Network Architecture, Network Security, Virtualization, Cisco Technologies, Load Balancing, TCP/IP, Routing, Networking, Data Center, IPS, IPSec, Security, Cloud Computing, WAN, VPN, Juniper
Education
University of California, Irvine 1987 — 1991
BS, Electrical and Computer Engineering
ShoreTel June 2012 - May 2015
Arthrex December 2011 - June 2012
Bloomberg LP November 2005 - December 2011
Skills
New Business Development, Strategy, Cold Calling, Contract Negotiation, Sales, Account Management, Bloomberg, Vendor Management, CRM, Solution Selling, Bloomberg Terminal, Public Speaking, Direct Sales, Networking, SaaS, Cross Selling, Up-selling, Sales Process, Product Development, Analysis, Strategic Partnerships, Business Development, Relationship Development, Closing, Financial Analysis, Sales Presentations, Contract Negotiations, Upselling, Relationship Building, Consultative Approach, Pipeline Development, Channel Relationships, Trade Shows, Lead Generation
Education
University of Oklahoma 2000 — 2005
Bachelor of Business Administration (B.B.A.), International Business
Universidad Complutense de Madrid 2004 — 2005
Edmond Memorial High School
ShoreTel March 2014 - Present
ShoreTel January 2011 - February 2014
Thinsolutions March 2010 - January 2011
CBIZ Network Solutions November 2002 - March 2010
Anheuser-Busch 2000 - 2001
Skills
Unified Communications, VoIP, Virtualization, Telecommunications, VMware, WAN, Cisco Technologies, Integration, Security, Data Center, Managed Services, Disaster Recovery, Troubleshooting, Windows Server, Routers, Servers, Cloud Computing
Education
University of Cincinnati 1996 — 2002
B.B.A., MIS, Management
ShoreTel September 2013 - Present
Best Buy October 2010 - September 2013
GreatSkate Hockey Supply Company July 2009 - March 2010
Skills
Sales, Retail
Education
University at Buffalo 2007 — 2010
Good Technology October 2013 - Present
ShoreTel March 2007 - August 2013
HPC Systems March 2006 - September 2006
Skills
Perl, Quality Center, Test Automation, Linux, Testing, Load Testing, Scalability, VoIP, Python, SIP, MGCP, MySQL, VMware, Networking, TCP/IP, VLAN, Virtualization, JMeter, T1, E1, BRI, IP PBX, Quality Assurance, Test Planning, Software Quality..., Wireshark, Switches, Regression Testing, Performance Testing, Test Cases
Education
UC Davis 2002 — 2005
BS, Mathematics
Tran Phu
Shoretel February 2011 - Present
Colinas Healthcare February 2010 - April 2011
Dell January 2007 - October 2008
Dell May 2002 - January 2007
Dell July 2000 - May 2002
Dell July 1997 - July 2000
Raintree Steck-Vaugh August 1995 - July 1997
Skills
Forecasting, Sarbanes-Oxley Act, Accounting, Finance, Budgets, Accounts Receivable, Access, Management, US GAAP, Accruals, Financial Forecasting, Journal Entries
Education
The University of Texas at Austin - The Red McCombs School of Business 1992 — 1995
BBA, Accounting
ShoreTel September 2013 - Present
ShoreTel March 2013 - September 2013
ShoreTel December 2012 - March 2013
State Farm Insurance September 2011 - December 2012
Wegmans Food Markets August 1999 - June 2007
Skills
Inventory Management, Customer Service, Retail, Sales, Microsoft Excel, Retail Sales, Customer Satisfaction, Microsoft Office, Outlook, PowerPoint, Data Entry, Microsoft Word, Time Management, Merchandising, Forecasting, Management, Salesforce.com, Leadership, Networking, Telecommunications, Call Centers, VoIP, Account Management
Education
University of Kentucky 2007 — 2010
BSA, Accounting
University of Kentucky 2007 — 2010
BBA, Finance
Department of Treasury January 2011 - Present
ShoreTel October 2010 - December 2010
Polycom Inc January 2008 - August 2010
Polycom Inc May 2002 - January 2008
VTEL Products Corporation January 1998 - March 2002
VTEL Corporation January 1996 - January 1998
Skills
C, C++, Java, XML, SOA, Web Services, J2EE, SOAP, SoapUI, JSP, JSF, MyFaces, HTML, CSS, User Interface, Spring Framework, JQuery, UML, JNI, JBoss Application Server, JBoss Developer Studio, Rational Application..., ClearCase, Subversion, Jira, ClearQuest, ReqPro, Project Management, Agile, J2EE Application...
Education
Agile Development 2008 — 2009
Agile/SCRUM Training
The University of Texas at Austin 2007 — 2007
Certification Program, Project Management
IBM Corporation 2005 — 2005
IBM Certified Solution Developer in XML and Related Technologies
Texas State University
Master of Science, Software Engineering
The University of Texas at Austin 1991 — 1995
Bachelor of Science, Electrical Engineering
ShoreTel January 2011 - Present
Fraternidad de Espiritu January 2000 - March 2011
Michael Roberts Construction Inc June 2005 - August 2009
Prospect High School September 2002 - June 2006
Skills
Microsoft Office, Salesforce.com, HubSpot, Limelight, Numara Track-It, Adobe Creative Suite, Teamwork, Google Blogger, Microsoft Word, PowerPoint, Microsoft Excel, Google Analytics, Social Media Marketing, Graphic Design, Time Management, Customer Service, Eloqua
Education
University of California, Santa Barbara 2006 — 2010
B.A, Double Major; Film & Media StudiesBusiness Economics
Prospect High School
Prospect High School
ShoreTel January 2014 - Present
WritePro, LLC June 2013 - Present
Newell Rubbermaid (DYMO) October 2008 - April 2013
BrightLeaf Group February 2012 - February 2013
ShoreTel May 2012 - July 2012
Newell Rubbermaid (DYMO) October 2007 - October 2008
Skills
FrameMaker, Online Help, Process Improvement, Illustrator, Technical Writing, Software Documentation, Localization, Manuals, User Experience, Agile Methodologies, Single Sourcing, Editing, Usability Testing, SnagIt, RoboHelp, Technical Documentation, Technical Communication, HTML, Content Management, MadCap Flare, Information Architecture, DITA
Education
University of North Texas 2003 — 2007
Technical Writing, English
Cisco Systems June 2010 - April 2015
ShoreTel May 2007 - August 2009
Skills
Cisco Telepresence, Cisco Technologies, Testing, Cisco Call Manager, VoIP, Telepresence, SharePoint, Technical Support, Software Installation, QoS, Java, Hardware, Organization, Test Lab Management, TCP/IP
Education
University of Illinois at Chicago 2006 — 2010
Bachelor of Science (B.S.), Computer Engineering
ShoreTel October 2012 - Present
Cisco Systems December 2000 - October 2012
Cisco Systems – Central Engineering Compliance May 2000 - October 2012
Cisco Systems June 2000 - September 2000
University of Colorado June 1999 - September 1999
IBM June 1998 - September 1998
Skills
Signal Integrity, Hardware Architecture, Embedded Systems, PCB design, RF, Debugging, FPGA, Engineering Management, Verilog, Wireless, Digital Signal..., Testing, Electrical Engineering, Schematic Capture, Processors, Simulations, Embedded Software, Telepresence, Circuit Design, Spectrum Analyzer, EMC design, Design for Manufacturing, Mobile Devices, Electronics, Consumer Electronics, Hardware, Systems Engineering, Power Supplies
Education
University of Colorado Boulder 1995 — 2000
Bachelor of Science (BS), Electrical and Electronics Engineering
ShoreTel July 2013 - Present
Small Business Development Center July 2010 - July 2012
UH Advancement Information Service February 2010 - June 2010
Skills
Java, Ruby on Rails, Linux, C++, C#, Python, UML, Databases, JavaScript, Git, OOP, HTML, HTML 5, PHP, XML, Programming, Socket Programming, Oracle, Unix Shell Scripting, Bash, CSS, Agile Methodologies, Waterfall, MVC, SharePoint, Data Structures, Project Management, Mac, Web Framework, Case Tools, Team Leadership, Analytical Reasoning, Creative Writing, Problem Solving, Prolog, VMware, Virtualization, Microsoft Office, Photoshop, Image Manipulation, Slide Shows, Search, C, SQL, MySQL, Visual Studio, Web Development, Software Development
Education
University of Houston 2008 — 2013
Bachelor of Science (BS), Computer Science
I.H. Kempner High School 2007 — 2008
ShoreTel, Inc. July 2014 - Present
ShoreTel February 2014 - Present
Dell May 2012 - January 2014
Dell Inc June 2006 - January 2014
Skills
Customer Service, People Skills, Microsoft Office, 10 Key, Team Leadership, Accounts Receivable, Customer Satisfaction, Order Management
Education
The University of Texas at San Antonio 1987 — 1990
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
The University of Texas at San Antonio 1987 — 1990
BBA