Consolidated Communications
Industry: Company
DescriptionConsolidated Communications Holdings, Inc., doing business as Consolidated Communications, is a broadband and business communications provider headquartered in Mattoon, Illinois. Headquarters: Mattoon, Illinois, United States CEO: Steven C Oldham (1 Jan 2006–) Revenue: 1.1 billion USD (2017) Number of employees: 4,100 (2017) Subsidiaries: FairPoint Communications, Hickory Tech, Parent organization: Consolidated Communications Holdings, Inc.
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Consolidated Communications Employees
Cisco November 2014 - Present
Unisys Corporation November 2010 - May 2014
CSC January 2003 - November 2010
CSC Consulting 2001 - November 2010
Answerthink 1999 - 2001
The Hackett Group 1998 - 2001
Modem Media 1995 - 1998
Consolidated Communications 1993 - 1995
Henry M. Greene and Assoc 1991 - 1993
Skills
SDLC, Outsourcing, IT Transformation, Consulting, IT Strategy, IT Management, Business Intelligence, Business Analysis, Management, IT Outsourcing, Solution Architecture, Program Management, ERP, Integration, Enterprise Architecture, Strategy, Business Transformation, Vendor Management, Business Strategy, Disaster Recovery, Change Management, Virtualization, IT Service Management, Offshoring, Data Center, Professional Services, PMP, SaaS, Service Delivery, Project Portfolio..., Cloud Computing, Business Development, Software Project..., Governance, Requirements Analysis, Enterprise Software, ITIL, Management Consulting, Project Management, Strategic Planning, Team Leadership, Business Process..., SOA, Process Improvement, Software Development, Business Process, PMO, Sales Management, Leadership
Education
Georgetown University - The McDonough School of Business
Masters Business Leadership, Business Leadership
Lake Forest College
BA, Political Science, Sociology, Psychology
Consolidated Communications December 2014 - Present
Ecumen Pathstone Living August 2008 - April 2014
I&S Group June 2002 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Public Relations, Fundraising, Program Management, Social Networking, Proposal Writing, Marketing, Marketing Strategy, Event Planning, Leadership, Sales, Social Media, Social Media Marketing
Education
Minnesota State University, Mankato
BS Business Administration, Marketing & Management
Northfield Sr. High School
Liberty Mutual Insurance December 2012 - Present
Liberty Mutual Insurance July 2011 - December 2012
Liberty Mutual Insurance September 2007 - July 2011
Consolidated Communications September 2006 - September 2007
Houston Chronicle December 2003 - September 2006
Skills
Claims Management, Litigation Management, Negotiation, Customer Service, Oil/Gas, Account Management, Advertising, Insurance, Liability, Claim, Legal Liability, Commercial Insurance, Property, General Insurance, Analysis, Casualty Insurance
Education
Texas Southern University 2005 — 2006
Master of Arts, Communications
Lamar University 2000 — 2003
Bachelor, Corporate Communications
Red Hat January 2013 - Present
Texas Instruments November 2011 - October 2012
Hewlett-Packard February 2011 - November 2011
Texas Instruments November 2010 - February 2011
Canonical Ltd. June 2007 - September 2010
Hewlett-Packard December 2006 - June 2007
The Reynolds and Reynolds Company February 2005 - October 2006
Consolidated Communications October 2002 - February 2005
Consolidated Communications February 1998 - October 2002
Skills
Open Source, Ubuntu, Debian, Linux, Software Engineering, Android, RHEL, Git, Integration, Testing, Red Hat Linux, Shell Scripting, Perl, Bash
Education
Sam Houston State University
BS, Computer Science
Lone Star College - Montgomery
Associate of Arts (AA)
Conroe High School
Garmin International February 2015 - Present
Premier Designs February 2012 - February 2015
Consolidated Communications September 2006 - May 2014
HMS Home Warranty February 2001 - June 2002
Service One March 1994 - October 2000
Silks in Bloom 1989 - 1993
Skills
Call Centers, Microsoft Excel, Microsoft Word, 10 Key, Floral Design, Creativity, Creative Problem Solving, innovative, Positive Team Player, Accountable, Artistic Abilities, trustworthy
Education
The University of Kansas 1987 — 1988
Liberal Arts
Johnson County Community College 1986 — 1987
Liberal Arts
The University of Kansas 1985 — 1986
Liberal Arts
Skyline Telephone Corp February 2012 - May 2014
North State Communications February 2007 - February 2012
Madison River Communications August 2002 - February 2007
ANPI 2000 - 2002
Consolidated Communications June 1986 - August 2000
Consolidated Communications-See McLeodUSA June 1986 - August 2000
Skills
Business Analysis, Telecommunications, Business Planning, Wireless, Contract Negotiation, Business Development, Product Management, Customer Service, Sales, Marketing, Advertising, Product Development, Mergers & Acquisitions, Cross-functional Team..., Networking, Executive Management, Management
Education
Millikin University 1976 — 1980
B.S., Marketing
Consolidated Communications December 2007 - Present
Diversified Mortgage October 2002 - November 2007
Birch Telecom August 2000 - September 2002
Skills
Building High..., Sales Rep Training, Developing New Markets, Growing Teams, Growing Accounts, Growing Businesses
Education
Georgia State University 1986 — 1988
Psychology
University of West Georgia 1984 — 1986
Business Administration and Management, General
Consolidated Communications November 2014 - Present
Education
Penn State University 2007 — 2011
Bachelor of Science
Consolidated Communications September 2010 - Present
Mary Kay Idependent Consultant 2000 - 2013
Mary Kay Idependent Consultant 2000 - 2013
Skills
Sales, Account Management, Sales Management, Direct Sales, Marketing, Marketing Strategy, Retail, New Business Development, Cold Calling, B2B, Customer Retention, Selling, Sales Presentations, Customer Service, Sales Process, Sales Operations, VoIP, Telephony, Telecommunications, Wireless, Managed Services, Microsoft Office, Call Centers
Education
Lake Land College
Amdocs 2008 - Present
Consolidated Communications 2003 - 2008
Lucent Technologies 1982 - 2002
Skills
Customer Satisfaction, Customer Oriented, Telecommunications, Troubleshooting, Testing
Education
North Central College 1985 — 1987
Bachelor of Science (BS), Computer Science
Kirkwood Community College 1980 — 1982
Associate of Arts and Sciences (AAS), Computer Science
University of Iowa 1975 — 1979
Bachelor of Arts (BA), Social Sciences
Savannah Technical College October 2014 - Present
Eastern Illinois University August 2009 - April 2014
Consolidated Communications August 2009 - April 2014
Eastern Illinois University 2007 - 2009
Eastern Illinois University 2007 - 2007
A-Z Dental 2000 - 2006
Lake Land College 2003 - 2004
Lake Land College 2000 - 2004
Casey Veterinary Clinic 1996 - 1999
Skills
Academic Advising, Advertising, Blogging, Community Outreach, Budgets, Curriculum Development, Customer Service, Editing, Event Management, Event Planning, Facebook, Fundraising, Grant Writing, Higher Education, Journalism, Leadership, Leadership Development, Marketing, Media Relations, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Organizational..., PowerPoint, Press Releases, Program Development, Public Relations, Public Speaking, Recruiting, Research, Residence Life, Resume Writing, Sales, Social Media, Social Media Marketing, Social Networking, Staff Development, Strategic Planning, Student Affairs, Student Development, Student Leadership, Teaching, Team Building, Training, Volunteer Management, Career Counseling, Community Development, Time Management
Education
EASTERN ILLINOIS UNIVERSITY, Charleston, IL 2006 — 2009
Bachelor of Arts, General Science, Biology, Anthropology, Psychology
Teikyo University 2005 — 2006
International Business
Lake Land College 1999 — 2004
Associate's Degree, Veterinary Medicine
Petrosoft LLC June 2015 - Present
Consolidated Communications June 2014 - April 2015
Windstream Communications May 2013 - March 2014
Dexone April 2012 - May 2013
Earthlink Inc. (aquired One Communications 10/2010) October 2010 - February 2012
One Communications (3 company merger with Choice One, Conversent and CTC Communications) August 2006 - October 2010
Choice One Communications, Inc. January 2004 - August 2006
Dun and Bradstreet August 1985 - October 2003
Skills
Solution Selling, Telecommunications, Managed Services, VoIP, Unified Communications, Sales Process, Internet Marketing, New Business Development, Broadband, Sales Management, Sales, Web Marketing, Cloud Computing, Leadership, Digital Marketing, Salesforce.com, Employee Relations, Business Coaching, Account Management, Direct Sales, Management, Business Development, SaaS, Enterprise Software, Strategic Planning, Marketing, Cold Calling, Go-to-market Strategy
Education
Providence College 1981 — 1985
BS, Business Administation
Consolidated Communications October 2014 - Present
Enventis (formerly HickoryTech) June 2006 - October 2014
HickoryTech 2000 - 2006
HickoryTech 1998 - 2000
Taylor Corporation 1997 - 1998
Minnesota State University, Mankato September 1995 - June 1997
Skills
Telecommunications, Marketing, Strategic Planning, Team Leadership, New Business Development, Project Management, Budgets, Marketing Strategy, Public Relations, Leadership, Product Management, Cross-functional Team..., Event Planning, Management, Advertising, Media Relations, B2B, Corporate Communications, Press Releases, Marketing Communications, Customer Service
Education
University of Minnesota - Carlson School of Management
Minnesota State University, Mankato
BS
Consolidated Communications September 2009 - Present
HickoryTech February 2005 - September 2009
HickoryTech May 2000 - February 2005
HickoryTech October 1998 - May 2000
Taylor Corporation 1997 - 1998
Peterson & Associates 1995 - 1997
Skills
Data Analysis, Data Mining, Database Design, Dashboard, Visio, Telecommunications, Access, Crystal Reports, Ad Hoc Reporting, Software Development, Troubleshooting, Inventory Management, LAN-WAN, VoIP, Cognos, SAP BI, Business Objects, PeopleSoft, Access Database, Application Development, Report Writing, Capital Budgeting, Work Orders, Purchase Orders, Accounts Payable, Process Improvement, Project Management, Microsoft Dynamics, ClickSoft, Oracle, Microsoft SQL Server, MySQL, Oracle SQL Developer, SalesLogix, PowerPivot, Microsoft Excel, TigerPaw, OnBase, TRACS, CircuitVision, Salesforce.com...
Education
Minnesota State University, Mankato 1991 — 1995
BS, Management, Industrial Relations & Human Resource Management - Minor in Economics
Consolidated Communications August 1998 - Present
Comfort Suties September 1997 - August 1998
St. Paul Hotel January 1996 - June 1997
Skills
VoIP, Unified Communications, Telecommunications
Education
Minneapolis Business College 1996 — 1997
Associate's degree, Travel and Hospitality
Consolidated Communications January 2015 - Present
Enventis Telecom Inc October 2012 - Present
Enventis May 2010 - October 2012
Enventis June 2007 - May 2010
Verizon Business September 2002 - June 2007
Verizon Business December 2001 - September 2002
Norstan Consulting August 1999 - September 2001
KMC Telecom May 1998 - August 1999
MCI September 1995 - January 1998
LDDS Communications August 1993 - September 1995
Skills
Unified Communications, Solution Selling, Account Management, Managed Services, VoIP, Telephony, WAN, Data Center, Telecommunications, Co-location, SIP Trunking, Wireless, SIP, SaaS, Cisco Technologies, MPLS, Ethernet, Cloud Computing, Networking, Sales, Vendor Management, Security
Education
Minnesota State University, Moorhead 1987 — 1992
B.S., Business Administration and Management
Miles Media Group November 2009 - July 2011
Barkley REI July 2008 - August 2009
Consolidated Communications 2005 - 2008
Kern & Co. Design Specialists, LLC January 2000 - January 2005
Robert Morris University January 2000 - January 2002
Savannah College of Art and Design January 1995 - January 2000
Skills
Adobe Creative Suite, User Interface Design, Digital Strategy, Logo Design, Typography, Packaging, Creative Strategy, Graphic Design, Book Design, Corporate Identity, Marketing, Illustration, digital illustration, Poster Design, T-shirt Graphics, Acrylic Painting, Illustrator, Posters
Education
Savannah College of Art and Design 1994 — 1997
MFA, Graphic Design
Fort Hays State University 1989 — 1993
BFA, Graphic Design
ProCom Consulting LLC August 2013 - Present
Frontier Communications April 2014 - October 2014
Consolidated Communications September 2013 - February 2014
Airrosti Rehab Centers February 2012 - June 2012
nTelos/Fibernet January 2004 - October 2011
Aptis Software January 2000 - January 2001
Aptis Software September 1999 - January 2000
KMC Telecom January 1999 - September 1999
SouthWestern Bell January 1997 - January 1998
Skills
SDLC, SQL, Telecommunications, Testing, Troubleshooting, Analysis, Integration, CRM, Requirements Analysis, Software Development, Programming, Process Improvement, Business Analysis, IBM iSeries, Software Documentation, Databases, DB2, Data Migration, Project Management, Project Delivery
Education
NASM 2012 — 2012
CES
NASM 2011 — 2011
CPT
IBM Training Center 2000 — 2000
Certified, Advanced CL Language
Kansas State University 1994 — 1997
Computer Science/Music Performance
Inksplash Designs, LLC October 2004 - Present
Guardian Protection Services 2008 - March 2013
Consolidated Communications July 2005 - July 2006
University of Pittsburgh August 2001 - July 2005
Skills
Web Design, WordPress, CSS, Email Marketing, Content Management, Website Development, HTML, Web Development, Graphic Design, Blogging, Information Architecture
Education
Grove City College 1997 — 2001
BS
Mars High School 1993 — 1997
BMW of Dallas October 2014 - Present
Trophy Nissan May 2014 - October 2014
TelePacific Communications October 2013 - April 2014
Integrity publishing solutions May 2013 - October 2013
hibu April 2012 - May 2013
Dallas Cowboys November 2011 - April 2012
User Friendly Media October 2010 - October 2011
Consolidated Communications October 2009 - October 2010
Yp one enterprises September 2007 - October 2009
AT&T advertising April 2006 - September 2007
Skills
Advertising, Social Media, Public Relations, Radio, Broadcast, Radio Advertising, Marketing Communications, Television, Social Networking, Event Management, Marketing Strategy, Public Speaking, Sales Management, Online Advertising, New Business Development, Account Management, Social Media Marketing, Media Planning, Digital Media, Advertising Sales, B2B, Blogging, Brand Development, Copywriting, Creative Writing, Digital Marketing, Direct Mail, Direct Marketing, Email Marketing, Facebook, Fundraising, Integrated Marketing, Lead Generation, Marketing, Online Marketing, SEM, SEO, Sales, Media Buying, Media Relations, New Media, PPC, Sponsorship, Strategic Planning
Education
Lamar University 1998 — 2001
Bachelor, Communications
McNeese State University 1996 — 1998
Pre-Physical Therapy Studies
Consolidated Communications July 2012 - Present
SureWest Communications January 2007 - July 2012
SureWest Communications May 2003 - January 2007
Lucent Technologies November 1994 - November 2002
Skills
DSL, Telecommunications, VoIP, Cabling, Troubleshooting, T1, Broadband, Routers, Technical Support, Fiber Optics, Ethernet, 5ESS, Switches, IPTV, IP, Internet Services, Customer Experience, Telecommunications..., Optical Fiber
Education
Sierra College 1991 — 1993
No Degree
Oakmont High School 1988 — 1991
High School Diploma, General Education
Consolidated Communications April 2012 - Present
Skills
MPLS, Metro Ethernet, Telephony, VoIP, Sales, Optical Fiber, Telecommunications, DWDM, WAN, Co-location, Managed Services, Unified Communications
Education
La Roche College 1997 — 2000
Bachelor’s Degree, Computer Information Systems and Business Management
Comcast Business December 2014 - Present
Comcast Business November 2010 - Present
Comcast Business November 2010 - December 2014
Consolidated Communications 2008 - 2010
Penn Telecom LLC July 2006 - November 2008
Penn Telecom LLC October 1999 - July 2006
Skills
TDM Network Design, VoIP Business Services, PBX programming and..., Sales Engineering, MPLS, TDM, IP, Broadband, Co-location, DWDM, Ethernet, Fiber Optics, Managed Services, Metro Ethernet, Network Design, Networking, Optical Fiber, Wireless, WAN, VoIP, Unified Communications, Telephony, Telecommunications, T1, Switches, SIP, Routers, LAN-WAN
Education
Geneva College 1994 — 1998
Bachelor's degree, Christian Ministries
Geneva College 1994 — 1998
Lake Land College February 2011 - Present
Consolidated Communications September 2000 - May 2009
Skills
Higher Education, Event Planning, Community Outreach, Student Affairs, Microsoft Office, PowerPoint, Research, Program Development, Microsoft Word, Superior Work Ethic, Coordinating Special..., Microsoft Excel, Highly detail oriented, Determined to Succeed, Accounts Payable, Organized Multi-tasker, Project Planning, Events Coordination, Data Entry, Budgets, Fundraising, Event Management, Invoicing, Accounting, Databases, Access, Administration, Outlook, Administrative..., Staff Development, Time Management, Spreadsheets, Teamwork
Education
Lake Land College 2014 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Lake Land College 2011 — 2013
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Macy's September 2010 - Present
Sarcom Inc March 2009 - July 2010
Consolidated Communications May 2006 - March 2009
Best Buy Geek Squad September 2004 - May 2006
Skills
Customer Service, Inventory Management, Computer Hardware, Customer Satisfaction, Printers, Troubleshooting, POS, Microsoft Office, Computer Repair, Outlook, Retail, Windows 7, A+ Certified, Microsoft Excel, Lotus Notes
Education
Pittsburgh Technical Institute 2002 — 2004
Associates, Computer Networking
Pittsburgh Technical Institute 2002 — 2004
Associates, Specialized Technology
Consolidated Communications December 2001 - Present
Williams Communications April 1999 - December 2001
Skills
Broadband, IPTV, IP, Telecommunications, Networking, DSL, TCP/IP, Microsoft Office, Fiber Optics, Microsoft Word, Microsoft Excel, SharePoint, Microsoft Mediaroom, SCOM, Computer Network..., Network Architecture, Strategic Partnerships, VoIP, WAN, Troubleshooting, Wireless, SQL, PowerPoint, RF troubleshooting, Fiber Optic Networks
Education
Golden Gate University 1999 — 2001
Bachelors, Business Administration
Anadarko Petroleum Corporation January 2014 - Present
Woodforest National Bank March 2010 - December 2013
Woodforest National Bank March 2010 - December 2013
Anadarko Petroleum October 2006 - April 2010
National Prosource Anadarko Petroleum Corporation October 2006 - March 2010
Anadarko Petroleum October 2006 - October 2007
Anadarko Petroleum Corporation March 2006 - October 2006
Consolidated Communications May 2005 - March 2006
Huntsman Corporation February 2001 - March 2006
Consolidated Communications February 2001 - May 2005
Skills
vSphere 4.x / 5..., HP Virtual Connect, Windows Server 2003/2008, Server Administration, Server Architecture, Windows Server, Virtualization, VMware ESX, Red Hat Linux, Zerto Replication
Education
LeTourneau University 2008 — 2011
BBM, Business Management
ITT Technical Institute 1989 — 1991
Associates, Occupational Science Electronics Engineering
seeking new work Communications ConsultantTransCanadaJuly 2013 - July 2014
Nexen Inc. December 2011 - January 2013
Talisman Energy September 2010 - April 2011
Suncor Energy June 2003 - June 2010
Calgary Police Service March 2003 - June 2003
Air Canada Jazz January 2000 - March 2003
Canadian Regional Airlines June 1997 - December 1999
Calgary Convention & Visitors Bureau March 1995 - June 1997
SAIT Students' Association September 1994 - March 1995
Consolidated Communications September 1991 - June 1993
Skills
Writer, Editor, Communications Strategy, Web Applications, Change Management, Employee Engagement, Web Services, Web Content Management, Content Creation, Executive Coaching, Collaborative Problem..., Critical Thinking, Persuasion, social perceptiveness, Strategic Communications, Editing, Technical Writing, Marketing Communications, Team Leadership, Content Strategy, Media Relations, News Writing, Reputation Management, Writing, Leadership, Internal Communications, Crisis Communications, Newsletters, Corporate Communications, Communications Planning
Education
University of Calgary 2007 — 2011
Certificate in Professional Management, Specializing in Strategic Management
Southern Alberta Institute of Technology / SAIT 1986 — 1988
Diploma (honors), Journalism
University of Calgary 1985 — 1986
General Studies
IC Enterprises Inc May 2012 - Present
Legacy True Turf & Solar June 2009 - March 2012
Cylex Signs November 2004 - November 2009
GoDaddy.com 2004 - 2009
APAC Customer Services August 2000 - May 2003
Consolidated Communications 1992 - 1998
Skills
Sales, Lead Generation, Sustainability, Leadership, Construction, Business Development, Customer Service, Renewable Energy, Business Process..., Strategic Planning, Customer Satisfaction, Call Centers, Analysis, Management, Marketing, New Business Development, Team Building, Account Management, Budgets, Sales Management, Contract Negotiation, Operations Management, Coaching, Negotiation, Team Leadership, Project Management, Marketing Strategy, Process Improvement, Sales Operations, Vendor Management, Customer Retention, CRM, Direct Sales, Sales Process
Education
Parkland College 1991 — 1993
Consolidated Communications January 2014 - Present
Levi, Ray and Shoup Inc. July 2013 - December 2013
H. D. Smith June 2007 - October 2011
Bridgestone/Firestone LLC May 1977 - September 2005
Skills
IBM iSeries, Client Access, Menu Development, OS/400, BRMS, LPAR, HMC, Tape Libraries, Dasd, Job Scheduling, SAP, iSeries, AS400, DB2, Disaster Recovery, High Availability, Operating Systems, Documentation, Access, FTP, Systems Analysis, I5, SDA, System Administration, COBOL, SQL, Application Development, Hardware, Security, Programming, Windows, Data Center, Capacity Planning, Troubleshooting, Business Continuity, Integration, Databases, DB2/SQL, Software Installation, Visio, Lotus Notes, ERP, EDI, SDLC, CLP, MS Project, Software Development, Computer Hardware, IT Management, Storage
Education
Indiana State University 1975 — 1977
BS Marketing / Advertising, Marketing / Computer Sciences
Rose-Hulman Institute of Technology 1972 — 1975
none, Computer Sciences
Consolidated Communications January 2012 - Present
Consolidated Communications July 1997 - January 2012
Skills
Metro Ethernet, WAN, Marketing, Solution Selling, Telecommunications, Internet Services, Cold Calling, MPLS, Sales Process, Account Management, Telephony, VoIP, B2B, Unified Communications, Sales Management, Sales, Business Development, Direct Sales
Education
Rochester Institute of Technology 1999 — 2000
Indiana University of Pennsylvania 1993 — 1996
Bachelor, Marketing
Directworks September 2012 - Present
Armstrong Group of Companies January 2010 - September 2012
Consolidated Communications September 2006 - January 2010
Right Ascension Inc. September 2002 - September 2006
Skills
jQuery, CSS, HTML, Graphic Design, Enterprise Software, Software Development, Software Documentation, Photoshop, Illustrator, Web Development, User Interface Design, User Stories, JIRA, Software Project..., Google Docs, Web Applications, MVC, Microsoft SQL Server, HTML 5, User Experience, ASP.NET MVC, Front-end, C#, Software Design, User Interface, Software Engineering, SaaS, CMS, .NET, CSS3
Education
Penn State University 1997 — 2001
B.A., Integrated Arts
Cogent Communications 2015 - Present
Consolidated Communications 2013 - 2015
Time Warner Cable 2011 - 2013
Cbeyond - now a Birch Company 2011 - 2011
Datamax of Texas 2009 - 2011
IKON Office Solutions 2007 - 2009
Concentra 2004 - 2007
Skills
Sales, Customer Service, Selling, Marketing, Healthcare, Telecommunications, Document Imaging, Cloud Computing, Direct Sales, Solution Selling, Account Management, Managed Services, Management, Sales Process, Customer Retention, Sales Operations, New Business Development, Recruiting, Staffing Services, IT Recruitment, Networking, Wireless, Leadership, Cold Calling, Sourcing, CRM, Human Resources, Salesforce.com, Professional Services, B2B, Business Development, Sales Presentations, Sales Management, Lead Generation, Permanent Placement, Building Relationships, MPLS, WAN
Education
Grambling State University
Master's Degree, Public Administration
Grambling State University
Bachelor's Degree, Marketing
LSU Shreveport
Information Technology
Louisiana Tech University
Information Technology
Prospectus News 2011 - Present
Champaign Public Library 2007 - Present
Photography by Briana Kay 2000 - Present
Prospectus News January 2008 - December 2009
Cracker Barrel January 2005 - November 2008
Consolidated Communications January 2004 - December 2004
Skills
Photography, Photoshop, InDesign, Premiere Pro, Adobe Audition, Microsoft Office, YouTube, Teaching, Reliability, Attention To Detail, Online Social Networking, Video Production, Vocalist, OS X, Copy Editing, Editing, Digital Photography, Adobe Creative Suite, Dreamweaver, Advertising
Education
Parkland College 2009 — 2013
A.A. - Mass Communication, Journalism, GPA 3.8
New York Institute of Photography 2000 — 2005
Two Certificates, Professional Digital Photography
Consolidated Communications May 2007 - Present
NuVox Communications May 1999 - May 2007
U.S Army National Guard March 1991 - September 2005
Goddard Technology Corp. January 1991 - March 1997
US Army March 1983 - February 1991
Education
Greenville Technical College 1996 — 1998
Computer Technology
Consolidated Communications December 2014 - Present
Southwest Communications Inc April 2011 - July 2014
Batts Communications Services, Inc. 2014 - 2014
Batts Communications Services, Inc. 2014 - 2014
NuVox/Windstream February 2003 - July 2010
Skills
Co-location, Telecommunications, Long Distance, Managed Services, PRI, Hosted Services, Solution Selling, Direct Sales, Unified Communications, Account Management, VoIP, Wireless, Telephony, MPLS, Sales Process, Sales, IP, SIP Trunking, Selling, T1
Education
Northwest Missouri State University 1972 — 1976
BS Marketing, Business
Truman High School
Bunzl Distribution NA July 2011 - Present
Centric Group September 2008 - June 2010
Magellan Behavioral Health January 2007 - September 2008
Stellarrad Systems, Inc. August 2005 - January 2007
Tyco Healthcare September 2001 - May 2005
McLeodUSA 1999 - 2001
Consolidated Communications June 1990 - September 1998
Anhueser Busch 1988 - 1990
Education
Iowa State University - College of Business 1972 — 1977
Bachelors, Accouting/Finance/Computer Science
University of Illinois October 2013 - Present
Consolidated Communications July 2012 - October 2013
Consolidated Communications May 2006 - July 2012
Consolidated Communications February 2005 - May 2006
Consolidated Communications June 2004 - February 2005
Vantage Technology January 2001 - June 2004
Professional Software, Inc August 1991 - December 1999
Skills
VoIP, Troubleshooting, Telecommunications, DSL, WAN, Switches, Project Management, Management, Leadership, Technical Support, Telephony, Call Centers, Customer Service, Technical Documentation, Internet, New Hire Training, Hiring Personnel, Contract Hire, IPTV, INI Client, Knowledge Management, Key Performance..., Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Network Administration, Outsourcing, Office Management, PowerPoint, Quality Assurance, Quality Management, Disaster Recovery, Strategic Planning, Technical Writing, Visio, Vendor Management, Computer Network..., Network Design, Metro Ethernet, Hardware, Ethernet, IP
Education
Millikin University 2006 — 2010
BS, Organizational Leadership
Lake Land College 1988 — 1990
AAS, Computer Information Systems
Consolidated Communications January 2007 - Present
Enventis November 1999 - January 2007
ZoneTrader, Inc. March 1998 - November 1999
Cargill May 1996 - April 1998
Skills
Cisco Technologies, Data Center, Network Architecture, Virtualization, Cloud Computing, VMware, Managed Services, VDI, Storage, DRaaS, Unified Communications, Pre-Sales Consulting, Zerto, Solution Selling, Enterprise Architecture, VoIP, SIP, WAN, Cisco Nexus, NetApp, Nimble, EMC Storage, Professional Services, Network Design, LINUX, UNIX, SIP Trunking, Contact Center, Switches, Routers, Cisco IOS, H.323, Telepresence
Education
Michigan State University 1991 — 1996
B.S., Computer Science
Robert Morris University 2010 - Present
Cavalier Telephone 2008 - 2010
Consolidated Communications 2004 - 2008
Stargate 2000 - 2004
Stargate Industries LLC 2000 - 2004
Reboot Computers February 1994 - March 2000
Skills
Telecommunications, Team Building, Organizational..., Information Systems, Leadership, Management, Direct Sales, Strategic Planning, Training, Team Leadership, Selling, Teaching, Public Speaking, CRM, Coaching, Time Management, Leadership Development, Fundraising, Budgets, System Administration, Sales, Analysis, Marketing, Organizational..., Networking, Higher Education, Event Planning, Recruiting, Teamwork, Program Management, Customer Service, Nonprofits, Social Media, Data Analysis, Project Management, Microsoft Office, Public Relations, Access, Research, Community Outreach, Change Management, PowerPoint, Project Planning, Editing, Microsoft Excel
Education
Robert Morris University 2010 — 2013
D.SC., Information Sytems and Communications
Point Park University 2009 — 2010
MBA, Information Systems Management
Saint Leo University
BA, Business Administration
Sierra Connectivity Services September 2014 - Present
E.A.L Group October 2011 - Present
Consolidated Communications November 2012 - September 2014
Mood Media January 2011 - November 2012
Comcast Business Services October 2008 - January 2011
Armstrong Group of Companies January 2006 - February 2008
Ajilon 2003 - 2006
New World Concepts Inc 1995 - 2003
Skills
Sales, Marketing, Management, Account Management, Cold Calling, Direct Sales, Sales Process, Sales Management, New Business Development, Forecasting, Strategic Planning, Solution Selling, Communication Skills, Leadership, Strategy, Business Development, Contract Negotiation, VoIP, Strategic Partnerships, Managed Services, Salesforce.com, Networking, Call Centers, Telecommunications, Training, Selling, Team Leadership, Customer Service, Customer Retention, CRM
Education
Mercyhurst University 1990 — 1995
Consolidated Communications September 2015 - Present
Land O' Lakes March 2015 - June 2015
Superior Managed IT November 2013 - March 2015
PartStock Computer May 2008 - November 2013
Game Film Solutions August 2007 - November 2007
Jumpnode Systems LLC June 2007 - July 2007
Metal-matic September 2005 - January 2007
Klesk Metal Stamping November 1999 - September 2005
Skills
Troubleshooting, Laptops, Computer Hardware, Windows, Hardware, OS X, Technical Support, Desktop Computers, Windows XP, Windows 7, Computer Repair, Cisco IOS, Windows Server, Servers, Networking, Operating Systems, Mac OS X, Microsoft Server..., Critical Thinking, Soft Skills, Help Desk Support, Cisco Routing &..., CompTIA A+ Certification, Ethernet, Wireless Networking, Cisco Routers, MPLS, Wireless LAN Controller, Fortigate Firewall, XP, Fortinet, Aruba Wireless, Switches, Software Installation, Microsoft Office, VMware, Network Administration, Windows Vista, Active Directory, Information Technology, Virtualization, Network Security, Cisco Technologies, System Administration, TCP/IP, VPN, HP, Storage, Routers, Firewalls
Education
Metropolitan State University 2012 — 2012
Computer Information Technology
Minneapolis Community and Technical College 2006 — 2010
A.A.S., Computer Network Administration and Support
Consolidated Communications August 2012 - Present
South Dakota State University 2007 - 2010
Avera Health 1999 - 2007
Nerthwest Iowa Telephone / Pioneer Holdings 1997 - 1999
Gateway 1993 - 1997
MCI Corporation 1992 - 1993
Skills
Network Support, Mac / Windows, Cisco IOS, Customer Engagement, Technical Support, Networking, Integration, Network Administration, Troubleshooting, Cisco Technologies, VPN, TCP/IP, VMware, Data Center, Disaster Recovery, LAN-WAN, Active Directory, Windows, Linux, Switches
Education
Minnesota State University, Mankato 2010 — 2012
IT SYStems
The University of South Dakota 1990 — 1994
Theatre / Computer Science
Consolidated Communications June 2015 - Present
Enventis May 2013 - Present
Advanced Informatics June 2010 - May 2013
Integra Telecom June 2007 - July 2009
ESCHELON TELECOM, INC April 2004 - June 2007
ESCHELON TELECOM, INC December 2003 - April 2004
KOHLS DEPARTMENT STORES January 2001 - December 2003
Skills
Account Management, Call Center, Customer Service, Customer Retention, Direct Sales, Customer Satisfaction, Telecommunications, Sales, Training, Marketing, Selling, Analysis, B2B, Teamwork, Access, Software Documentation, Team Leadership, VoIP
Education
Metropolitan State University 2001 — 2003
Bachelor of Arts (BA), Communication and Media Studies
Metropolitan State university of Minnesota
Consolidated Communications August 2014 - Present
Enventis October 2001 - Present
HickoryTech October 2001 - Present
CP Telecom October 2005 - October 2009
CP Internet October 2001 - October 2005
Skills
Troubleshooting, Technical Support, Technical Assistance, Telecommunications, WAN
Education
South Central College 2012 — 2014
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Connecting Point 2001 — 2001
MCP, A+, MCDBA
Lake Superior college 1996 — 1997
Consolidated Communications October 2009 - Present
APi Electric April 2002 - September 2009
Skills
Telecommunications..., Fiber Optics, DWDM, DS3, Network Engineering, SONET, Data Center Architecture, OSP Construction, Data Center, Telecommunications, SDH, Technical Support
Education
Lake Superior College 1999 — 2002
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician
H.F. Lenz Company September 2014 - Present
Gipe Associates Inc May 2012 - September 2014
Consolidated Communications May 2010 - February 2013
Skills
Ethernet, Wireless, Telecommunications, Fiber Optics, Troubleshooting, Electronics, Switches, Hardware, Testing, Engineering Management, Revit, AutoCAD, Power Distribution, Lighting Design
Education
Penn State University 2008 — 2012
B.S., Electrical Engineering
The Pennsylvania State University: The Behrend College 2007 — 2012
Bachelor of Science (BS), Electrical Engineering
Bauer Auction Service January 2004 - Present
Consolidated Communications March 2010 - September 2010
Walt Disney World August 2009 - January 2010
Skills
Microsoft Office, Customer Service, Marketing Communications, At Multitasking
Education
Lake Land College 2008 — 2011
Associate's degree, Psychology
Matoon High School
FedEx TechConnect July 2014 - Present
FedEx TechConnect May 2012 - Present
FedEx Services December 2006 - May 2012
Consolidated Communications October 2001 - December 2006
TXU Communications October 2001 - December 2006
Cargill July 1994 - October 2001
Skills
PeopleSoft, Oracle Inventory..., IBM AS/400, Oracle R12 Financials, Requirements Analysis, ERP, Oracle, Software Documentation, Requirements Gathering, MS Project, MS-DOS, SQL*Plus, SQL, PeopleTools, PeopleCode, SQR, Crystal Reports, Visio, PeopleSoft Financial, HRIS, Security, System Administration, Unix, Unix Shell Scripting, Unix Operating Systems, Oracle Applications, Testing, Troubleshooting, Business Analysis
Education
Mclennan Community College
Associate of Arts and Sciences (A.A.S.), Computer Programming
University of North Texas
Bachelor's degree, Applied Arts and Sciences (Computer Programming and Management)
Consolidated Communications June 2013 - Present
Enventis May 2010 - May 2013
Enventis December 2007 - May 2010
Skills
Procurement, Microsoft Excel, Microsoft Word, Microsoft Office, PeopleSoft, Customer Service, Invoicing, Team Leadership, Financial Reporting, Process Improvement, Internal Controls, Analysis, Data Analysis, Leadership, Management, Sales, Finance, Event Planning
Education
Macalester College 2003 — 2007
Bachelor of Arts (BA), Economics and German Studies
Consolidated Communications August 2014 - Present
Skills
Telecommunications, Sales, Account Management, Direct Sales, Solution Selling, VoIP, Team Leadership, Managed Services, Sales Process
Education
Slippery Rock University of Pennsylvania 2010 — 2013
Bachelor of Science (B.S.), Biology (Minor: Chemistry), 3.4
High Touch Technologies July 2015 - Present
University of Central Missouri July 2012 - Present
Consolidated Communications 2013 - June 2015
Avid Communications, LLC 2012 - 2013
The OCM Financial Group February 2006 - June 2012
Avid Communications, LLC 2012 - 2012
NCO Financial Systems February 2005 - January 2006
UWI Association Programs 1996 - 1997
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Phone Skills, Problem Solving, Highly detail oriented, Exceptionally Organized, Organized Multi-tasker, Fax, Copying, Email, Video Conferencing, Skype, Keyboard Skills, Sales Management, Quota Setting, Great Motivator, Telephone Skills, Account Management, B2B, Direct Sales, Sales, Sales Process, Telecommunications, Cold Calling, Salesforce.com, Call Centers, New Business Development, Customer Service, Management, Team Building, Customer Satisfaction
Education
Hesser College 1989 — 1991
Associate's degree, Business Management, 4.0
WESCO Distribution December 2014 - Present
JKS Financial October 2012 - December 2014
Consolidated Communications March 2012 - August 2012
AT&T October 2007 - March 2012
Skills
Sales Operations, Telecommunications, Building Relationships, Marketing Communications, B2B, Direct Sales, Marketing, Microsoft Technologies, Cloud Computing, Leadership, Account Management, Sales Management, Team Building, Customer Satisfaction, Advertising
Education
North Allegheny 1996 — 2000
Indiana University of Pennsylvania
Bachelor of Science (B.S.)
Consolidated Communications June 2007 - Present
DocuTAP March 2006 - April 2007
Great Bear Recreation Park, Inc. November 2003 - March 2006
South Dakota Golf Association March 2004 - December 2004
Skills
Customer Retention, Long Term Business..., Sales, Community Outreach, Marketing Communications, Microsoft Dynamics, PeopleSoft, Customer Service, Public Relations, Social Media Marketing, CRM, Salesforce.com, Account Management, Event Planning
Education
Southeast Technical Institute 2002 — 2004
Associate of Arts and Sciences (AAS), Small Business Administration/Management
Central Lyon High School 1999 — 2002
Kristi Jacobi Photography January 2011 - Present
Consolidated Communications 2001 - Present
Skills
Accounts Payable, Invoicing, Accounts Receivable, Process Improvement, Customer Service, Microsoft Office, Financial Reporting, Budgets, Digital Photography, Photoshop, Portrait Photography, Wedding Photography, Event Photography, Nature Photography, Financial Analysis, Strategic Planning, Troubleshooting, Accounting, Microsoft Excel
Education
Fond du Lac Tribal and Community College 2015 — 2017
Associate of Arts (A.A.), Human Development, Family Studies, and Related Services
Fond du Lac Tribal and Community College 2012 — 2014
Associate of Arts (A.A.), Business/Financial Services
Consolidated Communications October 2014 - August 2015
Enventis 2000 - October 2014
Taylor Corporation September 1974 - January 2000
Skills
Marketing Management, Customer Service, Strategic Planning, Marketing, Budgets, Account Management, Google Analytics, Marketing Communications, Email Marketing, Telecommunications, Business Development, Social Media Marketing, Product Management, Cross-functional Team..., Direct Marketing, Project Management, VoIP, Marketing Strategy
Education
Minnesota State University, Mankato 1972 — 1975
BS, Business Finance
CallSquad August 2014 - Present
Nationwide Insurance January 2011 - May 2014
Combined Insurance January 2006 - January 2011
Consolidated Communications January 2002 - January 2006
Skills
Telecommunications, Team Building, Teaching, CRM, Customer Service, Call Center, Training, Microsoft Office, Software Documentation, Customer Satisfaction, Outlook, Teamwork, Sales, Leadership, Cold Calling, Social Media, Microsoft Word, Customer Retention, Process Improvement, Microsoft Excel, Data Entry, PowerPoint, Inventory Management, Marketing, Account Management, Insurance, Recruiting, Coaching, Management, Salesforce.com, Team Management, Time Management, Call Centers, Strategic Planning, Public Speaking, Event Planning, New Business Development, Marketing Strategy, Social Networking
Education
University of Phoenix 2002 — 2005
Bachelors, Human Services
Lakeland Community College 1999 — 2001
Associate, general education
MHS 1995 — 1999
High School Diploma, General Studies
Boeing Defense and Space January 2003 - Present
AT&T Wireless September 1997 - December 2002
Boeing January 1991 - September 1997
Consolidated Communications June 1990 - September 1990
Rosemount Engineering March 1989 - September 1989
Rosemount March 1988 - September 1988
KIng Communications June 1987 - September 1987
Education
University of Washington 1995 — 1997
Master's Degree, Electrical, Electronics and Communications Engineering, 3.5
North Dakota State University 1986 — 1991
Bachelor's Degree, Communication Systems, 3.7
North Dakota State College of Science 1984 — 1986
Associate's Degree, Electrical and Electronics Engineering
Consolidated Communications June 2013 - Present
Consolidated Communications August 2009 - June 2013
Trailmobile October 1996 - January 2009
Trailmobile May 1989 - October 1996
Skills
Network Design, IPTV, Cisco Technologies, Ethernet, Network Engineering, Routing, Computer Network..., Digital Satellite Video..., Network Security, Switches, Contingency Planning, MPLS, Switched Digital Video, Digital Video Encoding, Oracle Reports, Oracle Forms, Oracle PL/SQL..., Web Development, Relational Databases, DSL, WAN, VoIP, Dreamweaver, Cold Fusion, Visual Basic, C++, COBOL
Education
Lake Land College 2001 — 2008
Associate's Degree, Network Administration
Lake Land College 2001 — 2008
Associate's Degree, Information Technology - Programming
Consolidated Communications June 2014 - Present
Quantum Securities October 2013 - Present
Texas A&M University August 2013 - May 2014
Stephen F. Austin State University October 2012 - August 2013
Enterprise Technology Solutions March 2012 - October 2012
Skills
CompTIA A+ Certification, CompTIA Security+..., CompTIA Network+..., Active Directory, Servers, Network Administration, VMware, Technical Support, Troubleshooting, Security, Software Installation, Computer Hardware, Group Policy, Linux, WSUS, VoIP, Microsoft Servers, Oracle, Network, Windows 7, XP, Windows Server, Computer Repair, Management, Microsoft Exchange, Operating Systems, DNS, Scripting, VMware ESX, Network Security, TCP/IP, Printers, Windows Vista, DHCP, Citrix, VPN, Norton Ghost, SQL, OS X, System Deployment, Networking, Wireless Networking, Windows, Integration, System Administration, IIS, Linux System..., Disaster Recovery, FTP, Apache
Education
Penn State University 2015 — 2019
Bachelor’s Degree, Computer and Information Systems Security/Information Assurance
Helix Payment Solutions, LLC f/k/a Praetorian Payment Advisors, Ltd June 2013 - Present
Consolidated Communications September 2014 - May 2015
Keller Williams Real Estate November 2013 - January 2015
RB Financial Marketing, Representing Core & Sanborn November 2011 - April 2012
Skills
Selling, Investment Properties, Real Estate, Real Estate Transactions, Investors, Entrepreneurship, Electronic Payment..., Credit Cards, Electronic Payments, Residential Properties, Electronic Payment..., ACH, Commercial Real Estate, New Business Development, Business Strategy, B2B Marketing, Sales Management, Strategy, Sales, Residential Homes, Public Speaking, Negotiation
Education
Penn State University 2010 — 2017
Materials Science and Engineering
Consolidated Communications May 2005 - Present
Rural King Farm & Home Store October 1995 - June 2005
Skills
Telecommunications, Account Management, Team Leadership, Process Improvement, Microsoft Excel, Microsoft Office, Financial Reporting, Troubleshooting, Customer Service, Telephony, Budgets, Team Building, Accounting, Management, Strategic Planning
Education
Millikin University 1991 — 1995
Bachelor of Science (B.S.), Accounting
Consolidated Communications June 2015 - Present
Mediacom June 2012 - June 2015
Integra Telecom March 2012 - July 2012
Cbeyond April 2011 - March 2012
Professional Document Solutions - XEROX May 2010 - April 2011
Health Markets, Inc. 2008 - 2009
Compendia 2005 - 2008
Homeowner Homework 2003 - 2005
Verizon Wireless 2000 - 2003
Mandalay Bay Resort & Casino 1998 - 2000
Skills
Account Management, Sales Management, New Business Development, Consultative Selling, Customer Relations, Selling, Sales Operations, Solution Selling, Coaching, Sales, Sales Process, Cold Calling, Customer Service, Salesforce.com, Direct Sales, Telecommunications, VoIP
Education
Illinois State University 1992 — 1995
BA, Business
Consolidated Communications February 2010 - September 2013
American Wireless February 2005 - February 2010
Earthlink January 1999 - March 2005
MCI Internet / Cable and Wireless Internet services 1997 - 1999
The Service Station (Chevron) June 1988 - August 1995
Skills
VoIP, Call Centers, Technical Support, Software Documentation, Customer Service, CRM, Human Resources, Help Desk Support, DSL, Time Management, Data Entry, Optical Fiber, Telecommunications, Troubleshooting, Customer Experience
Education
Heald College 1995 — 1997
A.A.S., A.A.S., Networking Technology ; A.A.S., Electronics Technology
Consolidated Communications February 2011 - Present
XO Communications November 2009 - February 2011
Level 3 Communications November 2008 - November 2009
XO Communications October 2003 - October 2008
Skills
Sales Engineering, Unified Communications, Solution Selling, Strategy, Telecommunications, Managed Services, Data Center, Social Media Marketing, Storage, VoIP, Sales Process, SIP Trunking, Co-location, RFP, Fiber Optics, Direct Sales, MPLS, Sales
Education
Minnesota State University, Mankato 1998 — 2002
BS, Marketing
Consolidated Communications April 2000 - Present
Skills
Network Engineering, Computer Network..., Network Architecture, Network Design, Switches, MPLS, Cisco Technologies, Routing, IP, Managed Services, BGP, Routers, LAN-WAN, WAN, Cisco IOS, Telecommunications, Ethernet, VoIP
Education
Sacramento City College
Associate of Science (AS), Airframe Mechanics and Aircraft Maintenance Technology/Technician
Sarah Bush Lincoln Health Center December 2012 - Present
Consolidated Communications June 2011 - November 2012
Consolidated Communications April 2002 - May 2010
Skills
Training, Customer Service, Call Center, Troubleshooting, Call Centers, Team Leadership, Customer Service..., Customer Satisfaction, DSL, Telecommunications, Wireless, Software Documentation, Team Building
Education
Lake Land College 2001 — 2003
Business Certification
Mattoon High School 1983 — 1987
Consolidated Communications September 2015 - Present
Dahill A Xerox Company October 2012 - September 2015
Skills
Solution Selling, New Business Development, Direct Sales, Leadership, Sales Process, Customer Service, Managed Print Services, Salesforce.com, Account Management, Managed Services, Management, People-oriented, B2B, Business Development, Sales, Team Building
Education
ITT Technical Institute-Houston North 2011 — 2015
Bachelor of Science (BS), Project Management
TWHS
Consolidated Communications January 2015 - Present
Betach Solutions Inc. January 2013 - June 2014
The RSC Group September 2012 - December 2012
Columbus Business Solutions July 2010 - March 2012
Illuminat January 2008 - June 2010
GeoServe Trinidad Limited 2007 - 2008
Data Consultant Services Limited 2001 - 2007
Maranatha Geo-physical Services Ltd 2000 - 2001
interserv Limited 1999 - 1999
Neal & Massy Group 1997 - 1999
Skills
Solution Selling, Office 365, Cloud Computing, Unified Communications, Windows Azure, Account Management, Project Management, Enterprise IT Strategy, New Business Development, Strategic Planning, Enterprise Software, VoIP, Key Account Management, WAN, Managed Services, Management, Networking, Disaster Recovery, Customer Service, IP CCTV, Sales Management, Sales Cycle Management, Microsoft CRM, CRM, Business Development, Fiber Optic Networks, Managed Hosting, Forecasting, Corporate Budgeting, Time Management, Replication Technologies, Pipeline Management, Metro Ethernet, Carrier Ethernet, Sales Process, Sales, Telecommunications, Team Leadership, Strategy, Leadership
Education
School of Business & Computer Science 2009 — 2009
PMP, Project Management
San Jacinto College 1999 — 2000
Associates, Management Information Systems, General
Roytec 1995 — 1996
Associate of Science (A.S.), Business Administration, Management and Operations
Naparima College 1988 — 1993
Secondary School
Consolidated Communications May 2005 - Present
Dish Network May 2004 - May 2005
H&R Block September 2003 - May 2004
City of Kansas City, MO September 1994 - August 2003
Skills
Fiber Optics, Project Management, Management, Construction, Project Planning, Troubleshooting, Engineering, Leadership, Software Documentation, Telecommunications, T1, TCP/IP, Cabling, Optical Fiber, Telephony, Wireless
Education
Johnson County Community College
OSHA 30-HOUR Course in Construction Safety & Health, Construction Management
Johnson County Community College
Certificate in Construction Management, Construction Management
Consolidated Communications January 2001 - Present
Louisiana Pacific Corporation March 1990 - June 1998
Skills
Zhone MALC/MXK, DPS NetGuardian, AFC, Multiplexers, Adtran DSLAM, Zhone MALC/MXK DSLAM, Cisco Technologies, MPLS, VoIP, Routers, Troubleshooting, VLAN, Wireless, Network Administration, TCP/IP, Telecommunications, Optical Fiber, Ethernet, T1, LAN-WAN, Telephony, Switches, DSL, WAN, Computer Network..., Cabling, Fiber Optics, Switching, ATM networks, Broadband, Cisco IOS, Cisco Routers, DWDM, IP, IPTV, ISDN, Internet Services, Metro Ethernet, Network Architecture, Network Design, Network Engineering, Provisioning, Routing, TDM, VPN, WiFi, Wireless Networking
Education
ITT Technical Institute-Houston North 1998 — 2000
Associate's degree, Electronics Engineering
Consolidated Communications June 2015 - Present
Enventis December 2013 - Present
Enventis January 2013 - December 2013
Enventis Telecom December 2010 - January 2013
Comm-Works July 2007 - November 2010
Comm-Works April 2006 - July 2007
Comm-Works April 2004 - April 2006
Comm-Works December 2001 - April 2004
The Southwestern Company September 1998 - September 2000
Southwestern Company May 1995 - August 1998
Education
South Dakota State University 1995 — 2000
Bachelor of Science, Electrical Engineering
Consolidated Communications January 1998 - Present
Adtranz Inc June 1997 - December 1997
DecisionOne September 1985 - June 1997
Skills
IP Engnineering, Metro Ethernet, MPLS, WAN, IPTV, Switches, Internet Services, VoIP, Ethernet, Network Design, Cisco Technologies, DSL, Routers, Telephony, Network Architecture, Fiber Optics, DWDM, IP, SIP, Hardware, LAN-WAN, Networking, SDH, Network Engineering, ATM networks, Computer Network..., TCP/IP, Troubleshooting, Wireless, Telecommunications, Broadband
Education
Point Park University 2001 — 2003
MSEM, Master Enngineering Management
Point Park University 1989 — 1997
BSEET, Electrical Engineering
Hawaiian Telcom January 2013 - Present
Consolidated Communications July 2012 - January 2013
SureWest Communications April 2011 - June 2012
Skills
Business Strategy, Project Management, Telecommunications, Leadership, Management, Budgets, Negotiation, Marketing, Sales, Vendor Management, Strategic Planning, Process Improvement, Program Management, Operations Management, Business Process..., Team Leadership, Team Building, Business Analysis, Contract Negotiation, Sales Management, New Business Development, Product Management
Education
Regis University 1988 — 1990
Bachelors, Finance
Consolidated Communications March 2014 - Present
Partnership for a Connected Illinois January 2012 - February 2015
NISC August 2010 - January 2012
Coles County Regional Planning & Development Commission 2007 - 2010
Skills
GIS, ArcGIS, Geography, ESRI, Spatial Analysis, Google Earth, Data Analysis, Cartography, Microsoft Word, Meteorology, Data Mapping, Geocoding, Remote Sensing, Microsoft Excel, Python, PowerPoint, Google Maps, Weather Forecasting, FME, Databases, ArcMap
Education
Western Illinois University 2008 — 2010
Bachelor's degree, Meteorology
Lake Land College 2006 — 2008
Associate's degree, Earth Sciences
Consolidated Communications April 2015 - Present
Enventis April 2013 - April 2015
HickoryTech May 2012 - April 2013
HickoryTech August 2010 - May 2012
HickoryTech November 2007 - August 2010
Skills
Telecommunications, Call Centers, IP, Troubleshooting, VoIP, Customer Service, Account Management, Management, WAN, Telephony, Unified Communications, Networking, Wireless, Managed Services
Education
Minnesota State University, Mankato 2010 — 2014
Bachelor of Science (BS), Economics
Consolidated Communications January 1999 - Present
Charleston Junior Football Association 2011 - 2014
Consolidated Market Response 1999 - 2004
Skills
Telecommunications, Product Management, VoIP, DSL, IPTV, Managed Services, IP, Internet Services, Telephony, Broadband, Wireless, WAN, Unified Communications, Ethernet, Account Management
Education
Millikin University 2005 — 2007
MS, Management and Organizational Leadership
Mattoon High School 1980 — 1984
Bauer Auction Service, LLC. September 2010 - Present
Consolidated Communications February 2010 - August 2010
Walt Disney World August 2009 - January 2010
Skills
marketing, Computer Networking, Auctions, Social Media Marketing, Customer Service, Retail Displays, Phone Etiquette, Technical Support, Management, Marketing, Sales, Social Media, Event Management, Customer Satisfaction, Marketing Strategy, Online Advertising, Social Networking, Email Marketing, Marketing Communications, Online Marketing
Education
Lake Land College 2008 — 2011
Associate's degree, Psychology
Sales Conversion Group March 2003 - Present
Sears Holdings Corporation November 2011 - February 2012
WebPrez Videos for Insurance Agents June 2008 - November 2011
Blue Chip Marketing & Communications 2008 - 2009
CA Technologies October 2007 - October 2008
Responsys/Oracle 2003 - 2006
Paladyne January 1991 - March 2002
Telesphere Communications 1990 - 1991
Consolidated Communications 1982 - 1989
Continental Telephone System 1980 - 1982
Skills
Lead Generation, Email Marketing, Digital Marketing, B2B Marketing, Direct Marketing, Database Marketing, Multi-channel Marketing, Mobile Marketing, Marketing Automation, Online Marketing, Direct Mail, Demand Generation, Customer Acquisition, Analytics, Interactive Marketing, B2B, Relationship Marketing, Conversion Optimization, Customer Engagement, Data Aggregation, Behavioral Targeting, Data Quality, Data Cleaning, Customer Data Platform, Data Management Platform, Lead Nurture, Marketing ROI, Customer Data..., Multi-channel Strategy, Customer Lifecycle..., Integrated Marketing, Strategy
Education
Indiana University of Pennsylvania 1973 — 1977
Bachelor's Degree, Double Major: Journalism, Political Science
Consolidated Communications August 2000 - Present
POSTnet August 1997 - August 2000
Skills
Linux, MySQL, Telecommunications, Solaris, Cisco Technologies, Virtualization, PHP, MPLS, Networking, Databases, Integration, Troubleshooting, Unix, LDAP, VMware, Server Architecture, Operating Systems, Ethernet, FreeBSD, Network Design, Programming, Network Engineering, Security, PostgreSQL, Sun, Network Security, Wireless, Network Architecture, Visio, IP, VoIP, Cloud Computing, Testing, Switches, TCP/IP, Active Directory, Data Center, Routers, SQL, Disaster Recovery, Routing, System Deployment, WAN, LAN-WAN, Network Administration, SNMP, DSL, Cisco IOS, SIP, Software Development
Education
Northwest Missouri State University 1992 — 1995
BS, Computer Science
Highland Community College 1990 — 1992
Associates, Computer Science
Legacy Land Holding, LLC April 2003 - Present
Infospace.com June 1997 - April 2003
Consolidated Communications 1995 - June 1997
Skills
Marketing, Management, Product Innovation, Start-ups, Online Advertising, E-commerce, Strategic Partnerships, Entrepreneurship, Marketing Strategy, Business Development, PPC, Business Strategy, New Business Development, Social Media Marketing, Product Management, Strategic Planning, Social Media, Negotiation, Sales, Leadership, Mobile Devices, Advertising, Product Development, Email Marketing, Mergers & Acquisitions, Online Marketing
Education
Southern Illinois University, Carbondale
Bachelor’s Degree
University of California, Los Angeles - The Anderson School of Management
MBA
State Farm Insurance 2007 - Present
State Farm Insurance March 2004 - July 2007
State Farm Insurance 2000 - 2003
Maritz 1997 - January 1999
MCI 1995 - 1997
SMR Illinois / Mobile Communications 1992 - 1995
Consolidated Communications 1988 - 1992
Consolidated Communications 1980 - 1988
Consolidated Communications 1978 - 1980
Consolidated Communications 1969 - 1978
Skills
Wireless, Telecommunications, Product Management, Direct Sales, Business Development, Management, Call Centers, Strategic Partnerships, Sales, Solution Selling, Salesforce.com, Sales Process, CRM, Strategy, Enterprise Software, Program Management, Leadership
Education
Northeastern University
Consolidated Communications January 2005 - Present
HickoryTech Corporation January 2003 - December 2004
HickoryTech Corporation August 2000 - December 2002
School Sisters of Notre Dame January 1999 - August 2000
Reynolds Welding Supply Company January 1983 - January 1999
Skills
Auditing, Sarbanes-Oxley Act, Internal Audit, Software Documentation, Internal Controls, Access, Analysis, Accounts Payable, Payroll, Budgets, Visio, Finance, Management, PeopleSoft, Sarbanes-Oxley, Tax, External Audit, Financial Risk, Policy, COSO, Microsoft Excel, Financial Audits, Accounts Receivable, IT Audit, Invoicing, Enterprise Risk..., Bookkeeping, Great Plains Software, Revenue Recognition, Bank Reconciliation, SAS70, Account Reconciliation, Financial Accounting, General Ledger, Journal Entries, Consolidation
Education
Rasmussen Business School 1982 — 1983
Diploma, Computer Programming; with an Accounting Focus
Rasmussen College 1982 — 1983
Diploma in Computer Programming, Computer Programming, Specific Applications
Universal Electric Corporation January 2014 - Present
Universal Electric Corporation January 2013 - December 2013
Universal Electric Corporation January 2010 - January 2013
Consolidated Communications January 2008 - January 2010
North Pittsburgh Telephone Company December 2006 - January 2008
Armstrong Group of Companies August 2005 - December 2006
Armstrong Group of Companies August 2001 - August 2005
FreeMarkets, Inc. June 2000 - August 2001
AK Steel Corporation May 1995 - June 2000
Skills
Telecommunications, Strategy, Product Development, Solution Selling, VoIP, Data Center, Product Management, New Business Development, Sales Management, Direct Sales, Strategic Planning, Marketing, Project Management, Contract Negotiation, Team Leadership, Negotiation, Team Building, Marketing Strategy, UPS systems, Process Improvement, B2B Marketing Strategy, Development of..., Product Marketing, Manufacturing, Strategic Partnerships, Sales, Management, Cross-functional Team..., Business Development, Engineering, Sales Process, Competitive Analysis, UPS Systems
Education
Geneva College 2003 — 2005
Master of Business Administration, Business Administration
Grove City College 1993 — 1997
Bachelor of Science, Computer Science / Business
Consolidated Communications January 1998 - Present
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Telecommunications, Project Planning, Operations Management, Troubleshooting, Budgets, Telephony, Call Centers, Process Improvement, Management, Team Building, Team Leadership, Vendor Management, VoIP, IP
Education
Sam Houston State University
Consolidated Communications September 2009 - Present
Nortel January 2008 - August 2009
Spectrum Solutions 2005 - 2008
Nortel Networks 1994 - 2005
Wellfleet Communications became Bay Networks, then acquired by Nortel 1994 - 2005
Prime Computer Inc. 1987 - 1993
Skills
LAN-WAN, Wireless Networking, IP, PoE, Troubleshooting, Network Design, VoIP, Voice & Data Convergence, Trapeze, Sonicwall, juniper wireless, Wireshark, Nortel Data, Avaya Data, Long-term Customer..., Unified Communications, WAN, Sales Engineering, Telephony, Cisco Technologies, SIP, Ethernet, Avaya, WLAN, Routing, Data Center, Enterprise Software, QoS, Switches, Networking, TCP/IP, Network Engineering, Network Architecture, Routers, Managed Services, SIP Trunking, MPLS, Telecommunications, Wireless, Pre-sales, Unified Messaging, TDM
Education
University of Phoenix 2000 — 2005
BSIT, Information Technology, Computer Science
Illinois Institute of Technology 1980 — 1986
Computer Science
Consolidated Communications October 2014 - Present
Sharktech LLC May 2005 - Present
ING January 2012 - August 2014
ING March 2009 - January 2012
USBank May 2008 - December 2008
ING May 2005 - March 2008
IBM Global Services December 2003 - May 2005
ING April 2003 - December 2003
Lucent 2000 - 2001
Skills
Firewalls, Vulnerability Assessment, CISSP, Switches, Juniper, Vulnerability Scanning, Information Technology, Security Audits, Security, Cisco Technologies, Penetration Testing, Security Architecture..., CEH, CCNA, Network Security, Networking, Troubleshooting
Education
Saint Mary's University of Minnesota 2007 — 2012
MBA, Business
Saint Mary's University of Minnesota 1998 — 2000
Bachelor of Science, Applied Information Technology
Consolidated Communications January 2008 - Present
North Pittsburgh Telephone Co March 1992 - December 2007
Westinghouse Telecommunications 1990 - 1992
Fujitsu 1985 - 1990
GTE 1979 - 1985
Education
La Roche College 1984 — 1992
BS, Business Administration
Pennsylvainia State College - Beaver Campus 1977 — 1979
EET, Electrical Engineering Tech
Conroe Independent School District August 2013 - Present
Consolidated Communications 2006 - 2013
Steward Marketing 2005 - 2006
PROiNK 2002 - 2004
Skills
Illustrator, Graphic Design, Art Direction, Web Design, Dreamweaver, InDesign, Illustration, User Interface Design
Education
University of Florida 1999 — 2004
Bachelor of Art, Visual Art Studies
Santa Fe Community College 2002 — 2004
Associates of Science, Graphic Design
Alliance Residential Company January 2015 - Present
Alliance Residential Company October 2013 - January 2015
Alliance Residential Company December 2012 - October 2013
Consolidated Communications August 2002 - January 2011
Travis Software June 2000 - August 2002
Skills
Training, Troubleshooting, Customer Service, Telecommunications, Quality Assurance, Management, Leadership, VoIP, Telephony, Databases, Wireless, Call Centers, DSL, IP, Vendor Management, Process Improvement, Computer Network..., Microsoft Office, Switches, Customer Satisfaction, Networking, Team Leadership, Salesforce.com
Education
Sam Houston State University
Consolidated Communications May 2005 - Present
Consolidated Communications March 1996 - May 2005
Consolidated Communications October 1991 - March 1996
Skills
Telecommunications, Troubleshooting, Process Improvement, Customer Service, Microsoft Office, VoIP, Call Center, Microsoft Excel, Software Installation, Microsoft Word, Strategic Planning, Customer Satisfaction, Social Media, Software Documentation, Social Media Marketing, PeopleSoft, Vendor Management, Marketing Strategy
Education
Lake Land College
Business Admin
Consolidated Communications November 2013 - Present
Consolidated Communications 2011 - 2013
Consolidated Communications, Inc. (CCI 2006 - 2011
WorkNet 1998 - 2001
Skills
Telecommunications, Customer Relations, Product Marketing, Product Development, P&L Management, Sales Management, Executive Management, Acquisition Integration, Marketing Communications, Advertising, Investor Reporting, Customer Service, Strategy, Sales
Education
Saint Louis University 1986 — 1988
Business Administration, Business and Management Science
St. Louis University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Westinghouse Electric Company February 2013 - Present
Westinghouse Electric Company December 2010 - February 2013
Westinghouse Electric Company November 2008 - December 2010
Consolidated Communications June 1999 - November 2008
FullTilt Solutions 2000 - 2001
Highmark Blue Cross Blue Shield 1997 - 1999
HealthAmerica 1992 - 1997
Skills
Certified Scrum Master...
Education
The University of British Columbia-Online Program 2007 — 2008
Certificate, Web Analytics Certification, The University of British Columbia-Online Program
Point Park University
B.S., Business Management
Quaker Valley
Consolidated Communications July 2002 - Present
Winfirst Systems December 2001 - July 2002
Kurant Corporation June 2000 - September 2001
Videonics Inc. March 1997 - May 2000
Videonics Inc. February 1993 - March 1997
Skills
IPTV, Telecommunications, VOD, Product Management, Product Marketing, Strategic Partnerships, Wireless, VoIP, IP, Mobile Devices, Ethernet, DSL, MPLS, Fiber Optics, Cloud Computing, Network Design, Managed Services, Network Architecture, Telephony, Integration, SIP, Competitive Analysis, Broadband, Broadcast, New Media, Cisco Technologies, Marketing, Social Media Marketing, Product Development, Brand Development, Microsoft Mediaroom, Brand Management, Operating Budgets, Contract Negotiation, Marketing Strategy, Sales, Management, E-commerce, Email Marketing, Selling, Advertising, Digital TV, New Business Development, Market Analysis, Optical Fiber, Business Development, Online Marketing, Internet Services, Networking, Solution Selling
Education
Heald College
Accounting & Finance
Nordstrom 2005 - Present
BMG Columbia House 2002 - 2005
McLeod USA 2000 - 2002
Consolidated Communications 1994 - 2002
AAA of Iowa 1992 - 1994
Munson Transportation 1990 - 1992
Skills
IBM iSeries, Operating Systems, Security, System Administration, Software Documentation, Troubleshooting, AIX, SQL, Technical Support, IBM AS/400, Apache, HMC, Software Installation, LPAR, Management, Printers, HTML, Team Management, Disaster Recovery, Visio, Windows 7, Servers
Education
Hamilton Technical College 1988 — 1990
Associates Degree, Occupational Technology
Consolidated Communications September 2010 - Present
Clearwire April 2010 - June 2010
Paychex April 2008 - March 2010
Freightquote.com March 2007 - April 2008
Skills
New Business Development, Account Management, Sales Management, Management, Direct Sales, Sales Process, Selling, Salesforce.com, Cold Calling, B2B, Customer Retention, Customer Satisfaction, Lead Generation, Managed Services, Networking, Sales, Sales Operations, Sales Presentations, Small Business, Solution Selling
Education
Emporia State University 1998 — 2003
Secondary Educations, Social Science & Business
Zayo Group May 2014 - Present
Frontier Communications January 2014 - April 2014
Comcast Business January 2012 - March 2013
Optimum Lightpath 2011 - January 2012
Comcast September 2010 - 2011
Consolidated Communications January 2001 - June 2010
ACS January 1997 - January 2001
Skills
Telecommunications, Switches, Visio, Networking, Network Design, DSL, VoIP, MPLS, Troubleshooting, Telephony, Data Center, Management, Wireless, IP, Ethernet, Provisioning, Routers, Network Engineering, Cisco Technologies, Network Security, T1, Metro Ethernet, Call Centers, Computer Network..., WAN, LAN-WAN, Managed Services, VPN, SIP, Unified Communications, Wireless Networking, Routing, Juniper, QoS, Fiber Optics, DWDM, Network Architecture, SDH, ATM networks, TCP/IP, Cabling, BGP, PRI, BMC Remedy, Integration, Optical Fiber
Education
Geneva College 1992 — 1997
BSBA, Business Administration / MIS
Consolidated Communications April 2013 - Present
ADP April 2012 - April 2013
Integra Telecom November 2000 - April 2012
Magnetic Data December 1994 - November 2000
Skills
Account Management, Broadband, Cloud Computing, Co-location, Direct Sales, Ethernet, Internet Services, Managed Services, Network Design, Networking, SIP Trunking, Sales Process, Sales Operations, Salesforce.com, Solution Selling, Telecommunications, Telephony, VoIP, Unified Communications, B2B, T1, MPLS
Education
Iowa State University
U of Minnesota
Consolidated Communications October 2012 - Present
Solix Inc January 2004 - September 2012
Skills
Program Management, Project Management, Vendor Management, Business Analysis, Process Improvement, Change Management, Analysis, Strategic Planning, PMP, Data Analysis, Telecommunications, Team Leadership, Sales, Customer Satisfaction, Coaching
Education
Lake Land College 1989 — 1991
Associate of Science (A.S.), Data Processing
Teutopolis High School 1985 — 1989
Tiki Recreation LLC TeacherJohnston County Schools2002 - 2007
Consolidated Communications March 1989 - December 1998
Education
North Carolina State University
BA, English/Entomology
Consolidated Communications February 2007 - Present
Franklin Templeton Investments September 2006 - February 2007
Bluegreen Vacations January 2005 - January 2006
Skills
Financial Accounting, Accounting, Business Analysis, Microsoft Excel, Auditing, Financial Analysis, Analysis, Account Reconciliation, Finance, Microsoft Office, Sarbanes-Oxley Act
Education
The Institute of Chartered Accountants of India 1990 — 1994
Chartered Accountant (CPA - India), Accounting and Finance
Osmania University 1985 — 1988
Bachelor of Commerce (BCom Hons), Accounting and Finance, A
University of Illinois at Urbana-Champaign April 2015 - Present
Amdocs November 1998 - February 2014
Sarah Bush Lincoln Health Center 1997 - 1998
Consolidated Communications 1987 - 1997
Skills
Telecommunications, Unix, Linux, Visio, Security, Troubleshooting, HTML, SQL, Data Center, System Administration, Project Management, Process Improvement, Project Planning, Data Center Management, Technical Writing, Infrastructure, Quality Management, Active Directory, HTML5, Dreamweaver, Windows Server, Windows 7, Windows 8, Disaster Recovery, Networking, Integration, Management, Software Project...
Education
Parkland College 1983 — 2015
Bachelor's degree (Eastern Illinois via Parkland), Business/IT
MySunshineMedia March 2014 - Present
Hagadone Directories Inc. October 2013 - March 2014
JB Media Services June 2011 - November 2013
Consolidated Communications October 1999 - July 2011
Data Publishing October 1991 - October 1999
Skills
New Business Development, Budgets, Online Advertising, Sales, Project Management, Advertising, B2B, Strategic Planning, Sales Operations, Marketing, Sales Management, Leadership, Marketing Strategy, Strategy, Lead Generation, Online Marketing, Direct Marketing, Direct Sales, Advertising Sales, Email Marketing, Digital Marketing
Education
Southeast Missouri State University 1969 — 1976
BSBA, MBA, Business
Gatan Inc November 2012 - Present
Walsh Equipment Inc January 2011 - November 2012
Verland May 2010 - February 2011
Consolidated Communications December 1997 - July 2009
Nauticom Internet Services 1998 - 2007
Skills
General Ledger, Financial Reporting, Accounting, Budgets, Payroll, Financial Analysis, Microsoft Excel, JD Edwards, Account Reconciliation, Accounts Payable, Microsoft Word, PeopleSoft, Forecasting
Education
Robert Morris University 1990 — 1998
Accounting
Retired Telecommunications Consultant May 2012 - Present
Consolidated Communications January 2006 - May 2012
TelCove 1998 - 2006
AT&T January 1984 - September 1998
Bell Atlantic April 1971 - December 1983
Skills
Sales, CRM, Telephony, Co-location, Ethernet, T1, Direct Sales, Account Management
Education
Penn State University 1967 — 1971
B.S., Business Logistics
Consolidated Communications Network Services DesignerPenn Telecom2002 - 2005
Education
Geneva College 1995 — 1998
Bachlors, Christian Ministries
Graybar May 2011 - Present
SSE July 2008 - April 2011
Cam-Dex Security 2006 - 2008
Racal Datacom 1996 - 1998
Consolidated Communications 1989 - 1996
Skills
SaaS, Enterprise Software
Education
Saint Louis University 1979 — 1986
BA, Communications, Business
Cybernautic Design April 2014 - Present
Vinticuffs! May 2012 - Present
Consolidated Communications April 2012 - January 2013
Wal-Mart October 2007 - August 2011
Skills
Graphic Design, Web Design, Associate Development, PHP4/5, MySQL, OOP, FTP software, SSH, Web Service Development, Mockups, JavaScript, CodeIgniter, Adobe Creative Suite, LAMP, Sales, CSS, HTML5
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Web Design & Development
Illinois Valley Community College 2007 — 2007
General Education Degree, General Studies
NewEDI March 2015 - Present
PEG Bandwidth, LLC August 2013 - Present
Comm Consultants August 2012 - Present
Emergence Entertainment 2012 - 2013
Consolidated Communications December 2010 - August 2012
AT&T February 2007 - March 2010
McLeodUSA June 2003 - February 2007
Birch Telecom February 2001 - May 2003
Skills
MPLS, VoIP, Screenwriting, Ethernet, Unified Communications, Managed Services, Solution Selling, IP, Wireless, LAN-WAN, Account Management, Data Center, Selling, Sales Management, Sales
Education
Southern Illinois University, Carbondale 1976 — 1980
Radio and Television
John A Logan College 1974 — 1976
Associate's degree, General Studies
Sherwood Oaks
TeleTracking Technologies June 2012 - Present
TeleTracking Technologies February 2009 - June 2012
TeleTracking Technologies 2009 - 2012
Aethon August 2008 - January 2009
Aethon September 2007 - August 2008
Consolidated Communications June 2006 - September 2007
Skills
Technical Support, Troubleshooting, HL7, Software Documentation, Healthcare Information..., Microsoft SQL Server, Software Implementation, Windows Server, Hardware, SQL, Computer Hardware, Software Installation, Network Administration, Requirements Analysis, Solutions Design, Solution Implementation, Data Integration, Interfaceware, Integration Testing, Business Analysis, Project Planning, Project Delivery, Client Relations Skills, Interpersonal Skill, Process Improvement, Remote Troubleshooting, Technical Documentation, Technical Training, Python, Lua, JSON, XML, T-SQL, EHR, EMR, Active Directory, Windows, Linux, TCP/IP, Software Project...
Education
La Roche College 2004 — 2006
Bachelor of Arts, Elementary Education
La Roche College 2000 — 2004
Bachelor of Science, Information Technology
B&B Electronics January 2008 - Present
JC Whitney & Co. 1997 - 2002
Consolidated Communications 1994 - 1997
Education
Franklin University 2007 — 2009
BA, MBA, Business & Marketing
Consolidated Communications June 2012 - Present
Consolidated Communications January 2006 - June 2012
OHM Remediations 1993 - 1996
Skills
Marketing, Account Management, Marketing Communications, Product Marketing, Sales, Salesforce.com, Advertising, Marketing Strategy, New Business Development, Online Marketing, Public Relations
Education
Rochester Institute of Technology 2000 — 2001
Communications Certificate
Muskingu 1990 — 1992
Bachelor of Arts (B.A.), Business/Communications
Consolidated Call Center Services December 2010 - Present
Consolidated Communications April 1994 - December 2010
Consolidated Operator Services 1994 - 1998
Skills
Telecommunications, Call Center, VoIP, Vendor Management, Wireless, Process Improvement, Customer Satisfaction, Customer Service, Strategic Planning, Internet Services, Account Management, Team Leadership, Telephony, Call Centers, Salesforce.com
Education
Greenville College 1998 — 2001
BS, Organizational Leadership
Frontier Communications June 2011 - April 2014
XO Communications November 2005 - December 2010
Consolidated Communications October 2002 - March 2005
Citizens Communications June 1997 - March 2002
Skills
Customer Satisfaction, Invoicing, Requirements Analysis, Billing Systems, Requirements Gathering, Telecommunications, Integration, Analytics, Microsoft Office, Microsoft Excel, Microsoft Word, Compliance, SDLC, Business Requirements, Functional Requirements, Systems Analysis, Business Analysis, Data Analysis, Siebel, IBM AS/400, CAMS, SQL, SharePoint, Quality Center, Problem Solving, Root Cause Analysis, Dependable Team Player, Process Improvement
Education
Oklahoma State University 1981 — 1983
Bachelor's degree
Pea Ridge High School
Consolidated Communications December 2007 - Present
EDMC 2009 - 2010
North Pittsburgh Telephone Company April 2001 - December 2007
North Pittsburgh Telephone Company March 1993 - April 2001
Education
Point Park University 1984 — 1987
Computer Science, Information Technology
Consolidated Communications April 1994 - Present
SureWest Communications October 1989 - April 1994
AT&T April 1981 - October 1989
Skills
Switches, Ethernet, Cisco Technologies, Network Design, MPLS, SS7, Provisioning, DS3, STP, Telecommunications, VoIP, IP, Wireless, SDH, Telephony, Computer Network..., Troubleshooting, WAN, Network Engineering
Education
Sierra College 1979 — 1985
A.S., Electronics
Telcordia
Invivodata June 2011 - Present
City of Pittsburgh July 2009 - July 2011
Consolidated Communications 2007 - 2009
Skills
Troubleshooting, Windows, Active Directory, Windows Server, Microsoft SQL Server, SQL, WAN, Microsoft Office, Project Management, Customer Service, VoIP
Education
La Roche College 2001 — 2005
Bachelor of Science, Information Technology
PNC July 2014 - Present
Redstone Highlands August 2011 - July 2014
Consolidated Communications June 2008 - August 2011
Consolidated Communications September 2004 - June 2008
Skills
Help Desk Support, Technical Support, VoIP, WAN, Telephony, Switches, Troubleshooting, Telecommunications, Network Design, Routers, TCP/IP, IP, Computer Hardware, Ethernet, MPLS
Education
Penn State University 2000 — 2004
BS IST
Consolidated Communications October 2014 - Present
Enventis July 2014 - October 2014
HickoryTech April 2007 - July 2014
HickoryTech March 1998 - March 2007
Mankato Citizens Telephone Company December 1996 - March 1998
GTE May 1996 - December 1996
GTE June 1994 - December 1996
GTE January 1991 - May 1994
Contel June 1987 - May 1991
Skills
Outside Plant, Telecommunications, Network Design, Ethernet, Wireless, Cisco Technologies, Switches, DWDM, Network Engineering, SIP, Optical Fiber, Networking, Broadband, Solution Selling, IP, VoIP
Education
Indiana University—Purdue University Fort Wayne
Masters, Business Administration
Purdue University
BS, Industrial Engineering
DHL January 2005 - January 2009
Dillards’ November 2003 - January 2005
Security Card Service October 2002 - November 2003
Consolidated Communications April 1999 - October 2002
United Parcel Service January 1993 - January 1998
Skills
Call Center, Sales, Sales Operations, Data Entry, Outlook, Microsoft Word, Training, Human Resources, Leadership, Customer Service, Customer Experience, Purchasing, Budgets, Call Centers, Customer Satisfaction, Operations Management
Education
Houston Community College 1992 — 1992
Certified Office Administration
North East Montgomery College
Independent Contractor August 2014 - Present
Bronzeville Scholastic Institute High School August 2012 - August 2014
Dream Haven Builders November 2006 - August 2012
Fujitsu April 1998 - November 2006
Consolidated Communications July 1991 - March 1998
Arthur Andersen & Co September 1984 - June 1991
Xerox June 1982 - August 1984
Skills
Program Management, Project Management, Business Process, Business Intelligence, Management Consulting, Management, Telecommunications, Systems Programming, Application Lifecycle..., Business Process..., Business Development, Outsourcing, Integration
Education
National-Louis University 2011 — 2013
MAT, Teaching
Illinois Institute Technology 1984 — 1986
Computer Engineering, Computer Science
Loyola University of Chicago 1978 — 1982
B.S., B.S., Mathematics, Computer Science, Biology
Consolidated Communications May 1997 - Present
Penn Telecom, Inc June 2001 - February 2003
Penn Telecom,Inc April 2000 - June 2001
Penn Telecom, Inc May 1997 - April 2000
Skills
Internet Services, Telephony, Telecommunications, Vendor Management, IP, VoIP
Education
Robert Morris University 1994 — 2000
BS, Business Admin - Management
Consolidated Communications September 2006 - Present
Education
Ferris State University
AAS, Dental Hygiene
Ferris State University
BS, Allied Health Education
Lake Land College
AAS, Network Adminstration
ConnecTel Inc. January 2015 - Present
ConnecTel Inc. February 2009 - January 2015
Consolidated Communications September 2003 - February 2009
Skills
Wireless, VoIP, MPLS, T1, Telecommunications, Unified Communications, Telephony, Managed Services, Ethernet, Account Management, Co-location, SIP Trunking, Business Development, Troubleshooting, SIP, DSL, Internet Services, Solution Selling, Selling, Sales, Mobile Devices, Fiber Optics, Call Centers, Broadband, WAN, Direct Sales, Cabling, IP, IVR, Network Design, Data Center, LAN-WAN, Wireless Networking, Optical Fiber, Networking, Network Engineering
Education
La Roche College 1996 — 2000
Bachelor of Science (B.S.), Design and Visual Communications, General
Illinois Department of Transportation January 2015 - Present
Consolidated Communications January 2012 - September 2014
The Cromwell Group of Illinois May 2010 - February 2011
Heights Finance Corporation June 2005 - May 2010
FEMA - UNITED STATES GOVERNMENT October 2003 - February 2005
McLeodUSA January 1998 - January 2002
Skills
Customer Service, Troubleshooting, Public Relations, Data Analysis, Telecommunications, Team Building, Time Management, Sales, Human Resources, Process Scheduler, Customer Satisfaction, Analysis, Teamwork, Account Management, Leadership, Training, Research, Accounts Payable, Inventory Management, Microsoft Office, Public Speaking, Cold Calling, Outlook, Microsoft Excel, Budgets, Process Improvement, Marketing, Management, Social Media, Strategic Planning, Territory Management, Sales Force Development, Recruitments, Supervisory Experience, Compensation & Benefit, Payroll, Call Centers, Business Analysis, Medical Coding, Phlebotomy, Medical Terminology, Laboratory Medicine, Laboratory Safety, Laboratory Skills, Laboratory Technicians, Health Insurance, Medical Records, Medical Billing, Medical Education, medical auditing
Education
Lake Land College 2013 — 2014
Phlebotomy, Medical Science
Sarah Bush Lincoln Hospital Education Center 2012 — 2012
Medical Coding - CPT, HCPCS, ICD-9, Medical Insurance Coding Specialist/Coder
Charleston High School 1992 — 1996
High School Diploma
The Cobalt Group November 2012 - Present
SuperMedia LLC March 2012 - November 2012
Consolidated Communications April 2011 - April 2012
AT&T Advertising Solutions February 2007 - October 2010
Skills
Cold Calling, Account Management, Salesforce.com, Online Advertising, Direct Sales, SEM, Lead Generation, B2B, Advertising Sales, Digital Marketing, Sales Process, Email Marketing, Online Marketing, Advertising, Direct Marketing, Mobile Marketing, Sales Presentations
Education
Slippery Rock University of Pennsylvania 1988 — 1992
Bachelor of Science, Sports Management
At Home August 2013 - Present
Houston Chronicle April 2010 - August 2013
Mercer August 2009 - February 2010
Aon Hewitt July 2006 - July 2009
Consolidated Communications April 2003 - April 2006
Sprint Communications and Advertising November 2000 - April 2003
Education
Texas School of massage 2013 — 2013
Lone Star College System 2005 — 2006
Psychology, 3.8
University of Houston 1983 — 1984
Secondary Education and Teaching, 3.5
Stephen F. Austin State University 1979 — 1982
Bachelors of Business Administration, Marketing/Management
texas school of massage
Consolidated Communications August 1998 - Present
Wilson Bros. March 1987 - August 1998
Skills
DSL, Fiber Optics, Metro Ethernet, FTTx, Telecommunications, Telephony, Ethernet, Optical Fiber, T1, Computer Network...
Education
Penn State University
BS, Business Administration
Coldwell Banker Classic Realty March 1999 - Present
Consolidated Communications April 1976 - April 1998
Skills
Direct Sales, Short Sales, Sales Management
Education
Lake Land College 1998 — 2000
Associate Degree, business and Marketing
Consolidated Communications June 1999 - Present
Applied Materials 1997 - 1999
Skills
IPTV, Computer Network..., Telecommunications, Telephony, ADSL, Internet Troubleshooting, Adtran, Nortel ATM switches..., Cisco IOS, Cisco Routers, Cisco BRas, AFC, Zhone Malcs, Motorola Hardware, Motorola/Tut Systems..., Motorola/Tut Systems..., Entone Set top boxes, Myrio software, Semiconductor Industry, Semiconductor..., Telco Edgelink, Neguardian, 48 Volt DC power
Education
ITT Technical Institute-Houston North 1995 — 1997
Associate's degree, Electrical and Electronics Engineering, Electrical, Electronics and Communications Engineering
Consolidated Communications July 2013 - Present
Confluence Technologies August 2010 - July 2013
Fidelity National Information Services January 2008 - October 2010
Skills
Troubleshooting, SQL, SDLC, Visual Studio, Visio, Access, XML, Disaster Recovery, JavaScript, SharePoint, Crystal Reports, Visual Basic, SQL Server Management..., PowerPoint, Windows, VBScript, Telecommunications, ASP.NET, C++, HTML, Microsoft Excel, Database Administration, C#, Oracle SQL, SAS, MUMPS, VAX, COBOL, XML Schema, ICD-9, CPT, Outlook, Excel, Microsoft Word, Communication, SSRS, MySQL, PL/SQL, CSS, Web Development, WshShell Object...
Education
Robert Morris University 2006 — 2008
Master's degree
Robert Morris University 2001 — 2005
Bachelor's degree
AT&T November 2001 - Present
Financial Education Services August 2014 - Present
Woohoo Properties, LLC April 2014 - Present
Nerium International May 2013 - Present
Hudson Services 2011 - Present
Consolidated Communications 1993 - 1999
Skills
Quality Assurance, Business Analysis, SDLC, Requirements Analysis, SQL, Visio, Process Improvement, Project Management, Agile Methodologies, Program Management, Testing
Education
Lindenwood University 2003 — 2005
Master's Degree, Business/Corporate Communications
Lindenwood University 1995 — 1998
Bachelor's Degree, Business Management
Consolidated Communications November 2012 - Present
WorldCom April 1994 - May 2002
Skills
Optical Fiber, Troubleshooting, Telephony, Wireless, Telecommunications, IP, Fiber Optics, Network Design, VoIP, MPLS, Managed Services, Metro Ethernet, Co-location, TCP/IP, Ethernet, Computer Network..., Provisioning, Unified Communications, SDH, Data Center, DWDM, DSL, LAN-WAN, Network Engineering, Switches, WAN, Routers, SIP, T1, ATM networks
Education
Lakeland College 1971 — 1975
Consolidated Communications
Skills
Sarbanes-Oxley Act, IT Audit, Telecommunications, Internal Controls, Process Improvement, Business Process..., Mergers & Acquisitions, Project Management, PCI Standards, Enterprise Risk..., Integration, IT Management
Education
Kansas State University
Bachelor's degree, Computer Science