Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Cox Communications November 2014 - Present
G4S Secure Solutions (USA) Inc. September 2013 - November 2014
La Posta Casino July 2007 - October 2012
Skills
Security Operations, Import/Export Operations, Shipping and Receiving, Weapons Handling, CCTV, Martial Arts, Access Control, Security Management, Physical Security, Supervisory Skills, Security Training, Asset Protection, Investigation, Interviews, Translation, Customer Service, Payroll, Training, Leadership, Security, Management
Education
Grossmont College 2006 — 2008
Culinary Arts
Blue Star Learning Center 2002 — 2002
Computer Maintenance
Universidad Autnoma de Baja California 1994 — 1996
Computer Information Science, Computer/Information Technology Administration and Management
Colegio de Bachilleres de Baja California 1988 — 1991
High School Diploma, Computer Programming
Cox Communications June 2009 - April 2014
Cox Commuications November 2007 - June 2009
Cox Communications June 2001 - February 2006
Cox Communications August 1998 - June 2001
Prior Experience to Cox Communications June 1978 - August 1998
Skills
HFC, Broadband, VOD, Cable Television, DOCSIS, IPTV, Telephony, Optical Fiber, Cables, Fiber Optics, DWDM, VoIP, IP, Network Engineering, Ethernet, Wireless, Cabling, Telecommunications, Switches, RF, Routing, TCP/IP, Computer Network..., MPLS, Call Centers, Leadership, Cross-functional Team..., Troubleshooting, Management, Team Building, Team Leadership, Customer Satisfaction, Training, Process Improvement, Customer Service
Education
Hartnell College
Electronics Technology
Monterey Peninsula College
General Studies
Cox Communications January 2013 - January 2014
Intel Mobile Communication October 2011 - December 2012
Infineon Technologies May 2010 - December 2010
Cellular South February 2008 - March 2010
Skills
Wireless, LTE, GSM, 3GPP, UMTS, GPRS, Test Automation, Debugging
Education
Jackson State University 2007 — 2008
Masters, Computer Science
College of Technology
DBADiploma, Business Administration
Guru Nanak Dev University
BSBachelors, Computer Applications
Sharp HealthCare July 2014 - Present
Cox Communications October 2012 - August 2014
Cox Communications March 2007 - October 2012
Ashford University June 2011 - February 2012
Cox Communications December 2009 - February 2011
Urban Corps of San Diego October 2004 - July 2006
Federal Express October 1999 - April 2003
Skills
Customer Service, Time Management, Leadership, Troubleshooting, Customer Retention, Call Centers, Technical Support, Customer Satisfaction, Quality Assurance, Microsoft Office, Customer Experience, Telecommunications, Sales, Nonprofits, Process Improvement, Training, Call Center, Invoicing, Negotiation, OS X, TCP/IP, Mentoring, Credit Risk, Risk Assessment
Education
San Diego State University-California State University 1999 — 2002
Bachelor's Degree, Criminal Justice
Grossmont College 1996 — 1999
Pima Medical Institute- Online July 2013 - Present
EDMC August 2008 - May 2012
EDMC August 2008 - May 2012
Education Management Corporation October 2009 - September 2010
EDMC August 2008 - October 2009
Cox Communications December 2007 - May 2008
T-mobile 2005 - 2007
Skills
Student Financial Aid, Training, CampusVue, Higher Education, Quality Assurance, Student Affairs, Adult Education, Campus, Staff Development, Change Management, Financial Aid..., Student Recruiting, Public Speaking, Coaching, Leadership Development, Enrollment Management, Educational Leadership, Microsoft Office, Leadership, PowerPoint, Sales, Team Building, Student Loans, Hiring, Retaining Customers, Thinking Outside The Box, Accreditation, Dependable Team Player, Admissions, Best Practices, Compliance, Customer Retention
Education
Grand Canyon University
Bachelor of Arts (B.A.) Communications
Rio Salado College
The Boardwalk March 2014 - November 2014
New Alternatives For Children December 2011 - June 2013
Cox Communications October 2012 - November 2012
department of public works October 2009 - April 2010
San Diego State University July 2008 - August 2008
San Pasqual Academy March 2005 - August 2005
Skills
Computer Repair, Computer Hardware, Graphic Design, Microsoft Office, Word, PowerPoint, Writing, Research, Public Speaking, Photoshop, Illustrator, Windows, CSS, Windows & Mac operating..., Newsletters, Microsoft Excel, Microsoft Word, Communication, Analytics, HTML
Education
Grossmont College 2012 — 2014
RAMCAM Engineering Group, Inc November 2013 - Present
Covance June 2010 - March 2012
Sedona Staffing August 2009 - June 2010
Cox Communications April 2007 - May 2009
Admiral Express May 2006 - June 2007
Skills
Pharmaceutical Industry, Project Management, Clinical Trials, Cross-functional Team..., Process Improvement, Program Management, Data Management, Quality Assurance, CRO, Data Analysis, Clinical Research, GCP, Vendor Management, Software Documentation, Change Management, Oncology, CTMS, Training, Management, Leadership, Analysis
Education
Grossmont College 2010 — 2012
knoodle Advertising July 2014 - Present
Boom Digitus November 2013 - Present
I AM RAISE U.P. December 2009 - Present
Shooters Revolution™ January 2011 - Present
Gate6 March 2010 - February 2014
Cox Communications September 2008 - January 2009
CBS News KPHO Phoenix May 2008 - September 2008
Skills
Lead Generation, Social Media Marketing, SEO, Social Media, Digital Marketing, Integrated Marketing, Video Production, Blogging, WordPress, Social Networking, Web Marketing, Video, Video Editing, Editing, Brand Management, Event Management, Broadcast, Marketing, Online Marketing, Email Marketing
Education
Grand Canyon University 2006 — 2008
BA, Communications(Broadcasting/Digital Media)
Houzz June 2014 - Present
Grossmont College January 2010 - March 2013
United States Army Reserve August 2004 - August 2012
Brink’s May 2008 - July 2009
Cox Communications August 2007 - May 2008
CENTURY 21® March 2007 - August 2007
Citi Cards December 2006 - May 2007
America Online (AOL) January 2004 - December 2006
Skills
Leadership, Management, Customer Service, Training, Sales, Program Management, Public Speaking, Teamwork, Social Media, Salesforce.com, ClearSlide, Military, Time Management, Finance, Interviews, Team Leadership, Marketing Strategy, Advertising, Business, Customer Satisfaction, Employee Training, Policy, Human Resources, Online Marketing, Technical Support, Development & delivery..., Processes Development, Process Analysis, Analysis, Access, Bloomberg Terminal, Thompson One, Leadership Development, Brand Development, Online Advertising, Team Building
Education
University of San Diego 2012 — 2014
BBA, Finance, Alumnus
Grossmont College 2009 — 2011
Associate of Science (A.S.) Business Administration, Undergraduate Preparation, Alumnus
Fox Television March 2014 - Present
Cox Communications February 2014 - Present
Pac-12 Networks March 2013 - Present
Phoenix Suns November 2012 - Present
Phoenix Coyotes January 2008 - Present
Salt River Fields at Talking Stick March 2013 - Present
Arizona Cardinals Football Club December 2012 - Present
Los Angeles Dodgers May 2009 - August 2009
Camelback Ranch Baseball (Dodgers & White Sox Spring Training) March 2009 - March 2009
Skills
Sports, Social Media, Final Cut Pro, Broadcast, Deko, Video Production, Microsoft Office, Photoshop, Organization, PowerPoint, Duet, Video, Editing, Post Production, Graphic Design, Chyron, Videography, Broadcast Television
Education
Grand Valley State University 2004 — 2007
Bachelor of Arts, Broadcasting
Direct Energy May 2014 - Present
philosophy March 2012 - May 2014
Cox Communications August 2008 - April 2010
MCI Worldcom January 1996 - May 2006
Skills
Customer Service, Leadership, Call Centers, Sales Process, Leadership Development, Sales Management, Call Center, Sales, Telecommunications, Direct Sales, Training, Team Building, Strategic Planning, Real Estate, Management, Marketing, Customer Satisfaction, Customer Experience, Selling, E-commerce, Account Management, Customer Retention, Outsourcing, B2B, Operations Management, New Business Development, Business Development, Sales Operations, Coaching, Strategy, Forecasting, CRM, Vendor Management, Project Management, Employee Training, Marketing Strategy, Salesforce.com, Process Improvement, Advertising, Cross-functional Team..., Program Management, Negotiation, Start-ups, Product Development, Recruiting, Team Leadership, P&L Management, Budgets, Lead Generation, Contract Negotiation
Education
Hampton University 1992 — 1997
Biology / Pre Medicine
Liverpool High School
ManoByte October 2013 - Present
ITT Technical Institute January 2012 - November 2013
The Iserv Company July 2008 - January 2012
Cox Communications April 2006 - July 2008
Skills
Marketing, Business Communications, College Recruiting, Sales, Networking, Social Media, Recruiting, Customer Service, SEO, Social Networking, Editing
Education
Grand Valley State University 2001 — 2005
Bachelors, Communications - Broadcasting
D.C. Department of Small and Local Business Development September 2012 - Present
DC Small Business Development Center Network August 2011 - May 2012
Unilever June 2011 - August 2011
Coca-Cola Enterprises October 2008 - September 2010
Pitney Bowes January 2008 - October 2008
Consumer Electronics Association June 2007 - November 2007
Cox Communications May 2006 - August 2006
Skills
Business Development, Marketing Strategy, Marketing, Leadership, Strategic Partnerships, Strategic Planning, Market Research, B2B, Sales, Competitive Analysis, Business Strategy, Consulting, Marketing Communications, Cross-functional Team..., Budgets, Analysis, Brand Management, Selling
Education
Howard University 2010 — 2012
MBA
Hampton University 2004 — 2007
B.S, Marketing
Cox Communications January 2015 - Present
Emerald Security Group September 2012 - Present
Skills
Microsoft Office, Customer Service, PowerPoint, Leadership, Team Leadership
Education
Grand Canyon University 2013 — 2016
Graphic Web Design, Graphic Design
Cox Communications December 2014 - Present
Cox Communications January 2011 - November 2014
Cox Communications March 2008 - December 2010
Cox Communications March 2007 - March 2008
Cox Communications March 2004 - March 2007
Cox Communications August 2002 - March 2004
Cactus Grille October 2000 - January 2002
Skills
Customer Service, Sales, Management, Event Planning, PowerPoint, Telecommunications, Administration, Recruiting, Internal Audit
Education
Grand Canyon University 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Gulf - California Broadcast Company September 2013 - Present
Isagenix August 2013 - Present
Parkinson's Resource Organization September 2012 - August 2013
KPSP-TV January 2011 - January 2012
KPSP-TV March 2008 - January 2011
KPSP-TV August 2004 - March 2008
KUSI Television 1992 - 2004
Cox Communications 1985 - 1992
Skills
Digital Marketing, Broadcast, Media Relations, Public Relations, Event Management, Video Production
Education
Grossmont College 1982 — 1985
ConnectWise December 2014 - Present
Catalina Marketing May 2010 - December 2014
Fred Pryor Seminars May 1999 - May 2010
SunHealth 1998 - 1999
The Pensus Group 1996 - 1998
Cox Communications 1990 - 1996
Skills
Outlook, Time Management, Instructional Design, Coaching, PowerPoint, Public Speaking, Staff Development, Word, Microsoft Office, Excel, Customer Relations, Customer Service, Social Media, Team Leadership, Problem Solving, Writing, Team Building, Online Marketing, Teaching, Mentoring, Access, E-learning, Windows, Strategic Planning, Emotional Intelligence, Databases, Social Networking, Photoshop, Blogging, Microsoft Word, E-Learning, Training, Microsoft Excel, Training Delivery, Software Documentation, Employee Training, Event Planning, Public Relations, SharePoint, Process Improvement, Marketing, Instructor-led Training, Newsletters, Project Management, System Administration, Data Analysis, Marketing Strategy, Salesforce.com, Technical Writing
Education
Grand Canyon University 1982 — 1985
B.A., Communications, Dean's List
Keller Graduate School of Management of DeVry University
MBA Program in progress
Northern Arizona University
Associate of Arts (AA), Business/Corporate Communications
Winslow High School
Park Places Landscape Design December 2003 - Present
Heritage Property Management June 2010 - November 2011
Cox Communications 1997 - 2003
Headstrong, Inc. (former James Martin & Co.) 1993 - 1997
Skills
Landscape Design, Landscaping, Project Management, Landscape Consulting, Landscape Contracting, Site Planning, Project Planning, Customer Relations, Garden, Customer Service, Trees, Hardscape Design, Drainage Solutions, Garden Design, Landscape Architecture, Horticulture, Dry Creek Beds, Courtyards, Gardening, Tree Planting, Irrigation, Landscape Lighting, Water Features, Homeowner Association..., Board of Directors, Strategic Planning, Business Process..., Comprehensive Planning, Social Media, Software Documentation, Requirements Analysis, Management, Software Training, Software Design, Software Implementation, Software Project..., Database Design, Data Analysis, Software Requirements, Leadership, Team Building
Education
Gwinnett Technical College 2004 — 2008
Landscape Design Certificate, Environmental Horticulture/Landscape Design
Middle Tennessee State University 1984 — 1988
MBA, Business Administration
Kettering University 1974 — 1979
Bachelor of Industrial Administration (BIA), Organizational Development
Face Art & Design 2003 - Present
Cox Communications September 2004 - October 2014
Skills
Customer Service, Microsoft Office, Microsoft Word, Event Planning, Public Speaking, Microsoft Excel, Leadership, Customer Satisfaction, Outlook, Team Building, Strategic Planning, Project Management, Training, Photoshop, Process Improvement, Coaching, Operations Management, Windows, Fundraising, Program Management, Leadership Development
Education
Grossmont College 1999 — 2000
General Education
Tabernacle Christian Academy 1992 — 1999
High School Deploma
Citizens Deposit bank and trust October 2009 - April 2011
Liberty tax October 2008 - April 2009
West Virginia financial stability partnership January 2008 - April 2009
Contract merchandiser March 1999 - October 2005
Sears, Roebuck and Co. September 2002 - January 2003
Cox Communications October 1990 - March 1997
Victor valley animal protection league January 1987 - January 1988
Fayva Shoes January 1984 - January 1986
Education
Grand Canyon University 2013 — 2015
Psychology, Psychology
Grand Canyon University 2013 — 2015
Bachelor's degree, Psychology
Ohio university Southern campus
Associates in Social Sciences, Social Sciences
Crafton Hills College 1981 — 1983
Basic education
Blue Ridge Mountains Council July 2000 - Present
Cox Communications September 2005 - September 2008
Virginia Museum of Natural History 1999 - 2000
Wintergreen Resort November 1997 - March 1999
Henry County Public Schools 1998 - 1999
Skills
Volunteer Management, Community Outreach, Nonprofits, Fundraising, Leadership, Program Development, Grant Writing, Teaching, Customer Service, Event Planning, Public Speaking, Public Relations, Leadership Development, Research, PowerPoint, Microsoft Office, Project Management, Google Docs, Risk Management
Education
Marist College 2005 — 2006
Master of Arts (M.A.), Organizational Communication, General
Hampden-Sydney College 1994 — 1998
Bachelor of Science (BS), Dual Degrees in Biology and History, Magna Cum Laude, Honors in History
Cox Communications January 2004 - Present
Network Telephone 2001 - 2002
Lightnetworks 2000 - 2001
Utilipro 1999 - 2000
Digital/Compaq 1997 - 1999
World Color New Media March 1996 - August 1996
EDS 1991 - 1996
Skills
Broadband, Vendor Management, Telecommunications, SDLC, Enterprise Architecture, Team Leadership, Data Center, Project Management, Disaster Recovery, VoIP, TCP/IP, Cisco Technologies, System Deployment, IP, Troubleshooting, Process Improvement, Integration, Cross-functional Team..., Product Management, Unix, Wireless, Cloud Computing, Visio, Network Design, IT Operations, IT Management, Networking, ITIL, DNS, Network Engineering, Call Centers, Telephony, Solaris
Education
Grove City College 1987 — 1991
B.A., Computer Systems, Spanish
Western Reserve High School
Federal Communications Commission August 2015 - Present
Association of Public Television Stations May 2015 - Present
BESLA October 2014 - October 2014
Public Relations Consulting Group May 2014 - July 2014
Office of University Relations August 2012 - May 2013
The Richmond Adult Drug Treatment Court May 2012 - August 2012
Cox Communications January 2012 - May 2012
Skills
Public Speaking, Press Releases, Proposal Writing, Public Relations, Facebook, Media Relations, Blogging, Social Media, Event Planning, Editing, Strategic Communications, Creative Writing, Social Networking, Social Media Marketing, Copy Editing, InDesign, Event Management, Marketing Communications, Community Outreach, Journalism, Research, Nonprofits
Education
University of Richmond School of Law 2013 — 2016
Doctor of Law (JD), Corporate and Entertainment Law
Hampton University 2009 — 2013
B.A., Public Relations
G4S Secure Solutions(USA) May 2013 - Present
Cox Communications November 2012 - May 2013
G4S Security Services March 2012 - October 2012
Universal Protection Service December 2011 - March 2012
Saddleback Church, Lake Forest, CA. 1999 - January 2011
Skills
Security, Mechanical Assembly, Software Installation, Computer Security, Internet Security, Software Documentation, Security Management, Security Operations, Physical Security, Executive Protection, Access Control, Corporate Security, Protection, CCTV, Security Audits, Surveillance, Security+, Alarm Systems, Police, Enforcement, Law Enforcement, Customer Service..., Training, Vulnerability Assessment, Customer Service, Security Awareness
Education
Webster University 2013 — 2015
Master of Arts (MA), Leadership and Organizational Management
Roosevelt University 1983 — 1985
Computer Science, Bachelor of Science, General Study in Computer Science
John A Logan College 1981 — 1982
Associate in Science, Engineering Technology
Harper College 1975 — 1980
Associate in Science, Engineering, 2.52 out of 4-0
Progressive Insurance May 2012 - Present
Cox Communications June 2009 - January 2012
Grossmont College August 2008 - June 2009
Taylor Guitars June 2005 - November 2007
Education
San Diego State University-California State University 2010 — 2012
Bachelor of Arts, Communications
Grossmont College 2008 — 2010
Associates of Arts, Communications
Insight Dermatology August 2014 - Present
Kaiser Permanente December 2008 - November 2013
Cox Communications June 2008 - December 2008
Skills
Spanish-speaking, Customer Service, Clerical Skills, Medical Records, HIPPA, Healthcare, Pharmacy, Clinical Pharmacy, Data Entry, Telephone Skills, Digital Dictation, Project Coordination
Education
Grossmont College 2012 — 2014
Cardiovascular Technology/Technologist
San Diego Mesa College 2008 — 2009
General Studies
High Tech High International 2003 — 2007
Diploma, General Studies
Time Warner Cable Business Class May 2014 - Present
Time Warner Cable Business Class July 2010 - May 2014
Comcast Cable March 2008 - July 2010
Cox Communications January 2002 - November 2007
Cox Communications September 2001 - January 2002
Cox Communications January 1999 - September 2001
CarMax August 1998 - January 1999
Underground Systems Group September 1997 - August 1998
Media General Cable February 1992 - September 1997
Skills
Broadband, Telecommunications, VoIP, Telephony, Networking, Management, Wireless, IP, Process Improvement, Call Centers, Team Building, Call Center, Fiber Optics, Computer Network..., Vendor Management, System Deployment, Customer Satisfaction, Budgets, Troubleshooting, Cabling, Customer Service, Telecommunications..., Optical Fiber, Cross-functional Team..., Technical Operations, Teamwork, Program Management, Ethernet, Network Engineering, DOCSIS, T1, LAN-WAN
Education
National-Louis University
BS, Management
Hagerstown Community College
AA, Accounting and Business
Compass Group North America Food Service Management April 2010 - Present
Public Speaker October 2010 - Present
West Virginia University School of Journalism October 2008 - Present
Fox Cable Networks April 2004 - August 2007
Cox Communications January 2004 - April 2004
Cox Communications January 2001 - April 2004
Cox Communications August 1995 - January 2001
Salomon Brothers August 1989 - July 1991
Skills
Integrated Marketing, Marketing Strategy, Direct Marketing, Digital Marketing, Leadership, Marketing, Market Research, Team Building, Management, Brand Management, Social Media, Negotiation, Email Marketing, Advertising, Product Development, Public Relations, Marketing Management, New Business Development, CRM, Training, Sales, Business Strategy, Strategic Planning, Public Speaking, Strategy, E-commerce, Cable Television, Digital Media, Food & Beverage, Food Industry, Sports Marketing, Sales Growth, Business Development, Brand Equity, Brand Implementation, Customer Retention, Interactive Marketing, Marketing Communications, Written & Oral..., Customer Acquisition, Mobile Marketing, Mobile Technology, People Development, Leadership Development, Entrepreneurship, Creative Services, Market Analysis, Mobile Communications, Media, Marketing Research
Education
Harvard Business School 1993 — 1995
MBA, General Management
Trinity College-Hartford 1985 — 1989
BA, Economics
The Neat Company April 2014 - Present
The Neat Company May 2013 - April 2014
The Neat Company July 2012 - May 2013
Cox Communications November 2009 - November 2011
Cox Communications July 2007 - November 2009
US Air Force 2006 - 2006
Skills
Microsoft Office, Excel, PowerPoint, Icoms, Seibel, NetSuite, RightNow, Microsoft Excel, ICOMS, Customer Retention, Account Management, Leadership
Education
National University 2012 — 2014
Master of Science (M.S.), Forensic Science
West Chester University of Pennsylvania 2002 — 2006
Criminal Justice
Grossmont College
Forensic Technology
National University
Bachelor of Science (B.S.), Criminal Justice
Cox Communications May 2015 - Present
UC Davis Medical Center July 2007 - November 2014
Volt Services Group December 2005 - March 2007
Apple Computer October 2004 - December 2005
Verizon Wireless October 2003 - October 2004
Crosroads Treatment Center March 2000 - October 2004
Pacific Bell October 2000 - November 2001
Ray Morgan Company September 1999 - October 2000
Ikon Office Solutions July 1997 - September 1999
San Jose State University – Police Department February 1990 - January 1997
Skills
Data Certified, Account Reconciliation, Physician Recruitment, Administration, Policy, Promotions, Outlook, Customer Service, Event Planning, Word, PowerPoint, Microsoft Office, Excel, Administrative Support, Customer Relations, Problem Solving, Coaching, Budgeting, Office Management, Coordination, Access, Writing, Employee Relations, Event Management, Planning, Interviewing, Public Relations, Sales Support, Inventory Management, Interviews, Administrative..., Microsoft Word, Microsoft Excel, Time Management, Marketing, Recruiting, Budgets, Teamwork, Data Entry, Fundraising, Leadership, Nonprofits
Education
University of Phoenix 2015 — 2018
Health Administration, Health Information Systems
Grambling State University 1982 — 1984
BUSINESS ADMINISTRATION, GENERAL EDUCATION; MARKETING
Cox Communications July 2006 - Present
Cox Communications July 1996 - July 2006
Skills
Post Production, Television, Video, Videography, Customer Service, Final Cut Pro, Broadcast, Video Editing, Video Production, Broadcast Television, Digital Media, Telecommunications, Camera, Media Production, Digital Video, Avid, HD Video
Education
Regent University 1985 — 1986
Master of Arts (M.A.), Cinematography and Film/Video Production
Grand Canyon University 1978 — 1983
Bachelor of Arts (B.A.), Communication and Media Studies
National Archives, Dell September 2014 - Present
Executive Office of the President, DMI March 2012 - September 2014
Cogent Communications February 2008 - March 2012
Consciously A-Wear, LLC February 2006 - September 2011
AOL 2005 - 2007
Cox Communications May 2003 - February 2004
Skills
Networking, Program Management, SDLC, Project Management, Team Leadership, Systems Engineering, Quality Assurance, Microsoft Office, Management, Leadership, Data Analysis, PMP, Resource Management, Social Media, CCNA, Integration, Security, Cisco Technologies, TCP/IP, Network Security
Education
Hampton University 1998 — 2003
computer science
Cox Communications January 2000 - Present
Cox Communications January 2000 - Present
Skills
Customer Service, Management, Project Management, Public Speaking, Strategic Planning, Training, Event Planning, Editing, Team Leadership, Sales
Education
Grand Canyon University 2005 — 2009
Master's Degree, Public Safety Administration & Leadership
Clovis Community College, Clovis NM 1993 — 1995
Associates, Legal Assistant/Paralegal
Blue Marble Enterprises, LLC September 2009 - Present
Beasley Broadcast Group August 2005 - December 2006
Cox Communications February 1987 - 1998
Skills
Sales, Advertising
Education
Grand Canyon University 2012 — 2014
B.S. Business Administration, Project Management, 3.75
Horry-Georgetown Technical College 1985 — 1987
Associate's Degree Business Management
RCI May 2015 - Present
Cisco September 2014 - April 2015
Contractor January 2014 - August 2014
Regents Consulting, Inc. March 2011 - December 2013
Regents Consulting, Inc. January 2012 - November 2013
Ericsson August 2010 - March 2011
Cisco Systems January 2010 - August 2010
Cox Communications August 2008 - December 2009
Comcast Cable July 2004 - August 2008
United States Department of Defense June 2003 - July 2004
Skills
Telecommunications, IP, VoIP, Broadband, Ethernet, Network Design, Wireless, Network Engineering, VOD, Switches, Routing, IPTV, DOCSIS, TCP/IP, Troubleshooting, MPEG, WAN, Cisco Technologies, Network Architecture, MPLS, Unix Shell Scripting, Unix, Linux, Leadership, Broadcast, Customer Service, CCNA, DNS, DHCP, Network Administration, LAN-WAN, Frame Relay, Sales Engineering, T1, Cisco Routers, Pre-sales, VLAN, Networking, Cabling, Integration, Computer Network..., OSPF, DWDM, Routers, Cisco IOS, Wireless Networking, Provisioning, Systems Engineering, System Administration, Network Communications
Education
Gwinnett Technical College 2006 — 2009
AAS, Networks and Linux
Regis University 1992 — 1994
US Navy Data Systems A and C Schools
RCH October 2013 - Present
11Health.com August 2013 - December 2014
Cox Communications 2011 - 2012 March 2011 - March 2012
Cox Communications 2009 - 2011 2009 - 2011
Cox Communications 1998 - 2008 1998 - December 2008
Cox Communications May 1995 - January 1998
Cox Communications February 1984 - May 1995
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows, Outlook, Direct Sales, Collections, Lead Generation, Mathematics, Excellent time..., Inter-personal..., Creative Strategy, Effective listening, Timely Decision Making, Negotiation, Budgeting, Marketing Strategy, Problem Solving, Budgets, Telecommunications, Customer Retention, Customer Satisfaction, Account Management, Project Management, Sales Operations, Project Planning, Management, Sales, Interpersonal..., Team Leadership, Software Documentation, Call Centers, Process Improvement, Leadership, Sales Management, Cross-functional Team...
Education
Grossmont College
Channel Master December 2013 - Present
Channel Master July 2010 - December 2013
Channel Master 2007 - July 2010
Vidcomm, LLC 1998 - 2007
EchoStar Corporation 2001 - 2004
Cox Communications 1998 - 2000
Skills
Product Marketing, Product Development, Telecommunications, Product Management, New Business Development, Product Strategy, Strategic Partnerships, Consumer Electronics, Broadband, Product Launch, Contract Negotiations, P&L Management, Market Research, Competitive Analysis, Key Account Management, Mobile Devices, Start-ups, Channel, Management, B2B, Strategic Planning, Sales Management, Cross-functional Team..., Sales Operations, Marketing Management, Business Development, Marketing, Strategy, Marketing Strategy, Business Strategy, Account Management, Multi-channel Marketing, Wireless, Go-to-market Strategy, Streaming Media, Direct Sales, Product Planning, Leadership, Interactive TV, Mobile Technology
Education
Harvard Business School 2010 — 2010
Certificate, Leading Product Innovation
WAY-FM Media Group, Inc. Administratiave AssistantLiberty Wire and CableOctober 2005 - July 2009
Cox Communications September 2002 - September 2005
CCN August 1995 - September 2002
Bank of America 1974 - July 1986
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Event Management, Administrative..., Data Entry, Event Planning, Budgets, Radio, PowerPoint, Calendars, Broadcast, Project Management, Strategic Planning, Fundraising, Microsoft Office 2007, Office Management, Process Scheduler
Education
Grossmont College
AA, Banking and Finance
San Diego State University-California State University
Certificate, Human Resource Management
A New Level Edu June 2013 - Present
Vesica Enterprises, LLC June 2011 - Present
Vesica Marketing Group LLC 2011 - Present
Protege Marketing International April 2009 - Present
JP Lyman Marketing INC June 2006 - January 2012
Cox Communications January 2002 - January 2012
Skills
Dynamic Speaker &..., Training, Development,..., Performance Management, Training Material..., Process Improvement, Employee & Leadership..., Succession Planning, Change Management, Direct Marketing /..., Collaborative Problem..., Client Rapport, Virtual Marketing and..., Training, Customer Service, Leadership, Social Networking, Team Building, Management, Customer Retention, Call Centers, Strategic Planning, Coaching, Account Management, Team Leadership, Project Management, Marketing Strategy, Public Speaking, Customer Experience, Customer Satisfaction, Sales Management, Call Center, Marketing, Sales, Strategy, Entrepreneurship, Cross-functional Team..., Business Development, Lead Generation, Advertising, Leadership Development, Microsoft Office, Social Media Marketing, Consulting
Education
Grand Canyon University 2013 — 2015
Bachelor's of Business Management, Business Administration, Management and Operations
Triton College 1997 — 2001
Associates, Social Sciences
Morton West High School 1993 — 1997
Diploma, General Studies
Assurant 2011 - 2015
Cox Communications (Cox Media Division) 2006 - 2010
Cox Communications 2001 - 2006
AT&T Broadband 1997 - 2000
MediaOne 1994 - 1997
Sikorsky Aircraft 1992 - 1994
Otis Elevator Company 1989 - 1992
Cigna 1987 - 1989
Skills
Change Management, Leadership, Strategy, Process Improvement, Workforce Planning, Project Management, Program Management, Organizational..., Succession Planning, Employee Engagement, Business Strategy, Business Analysis, Onboarding, Human Resources, Budgets, Cross-functional Team..., Recruiting, Talent Management, Mentoring, Employee Relations, HRIS, Employee Benefits, Performance Management, Organizational..., Analysis, Business Planning, Business Process, Business Process..., Coaching, College Recruiting, Deferred Compensation, Enterprise Software, Executive Coaching, Executive Management, Integration, Internal Communications, Labor Relations, Management, Management Consulting, Mergers, Organizational Design, Personnel Management, Strategic Planning, Team Building, Training, Vendor Management, Outsourcing, Talent Acquisition, Leadership Development, Temporary Placement
Education
University of Virginia - Darden Graduate School of Business Administration
Master of Business Administration (MBA), Business Administration and Management, General
Hampton University
B.S., Finance
Howard High School
College Prep
Recurly Inc. May 2015 - Present
KIXEYE September 2013 - April 2015
Peak Web Consulting August 2011 - August 2013
Cricket Communications April 2010 - July 2011
Cox Communications April 2008 - April 2010
Cox Communications July 2003 - April 2008
LodgeNet Entertainment October 1999 - July 2003
Skills
Network Design, BGP, OSPF, CCNP, Routers, WAN, Troubleshooting, Wireless Networking, IP, Cisco Switches, VPN, Cisco, EIGRP, DHCP, Routing, QoS, Network Architecture, Switches, MPLS, Cisco IOS, Firewalls, Network Security, Ethernet, DNS, Data Center, TCP/IP, Linux, HSRP, Network Engineering, Wireless, Telecommunications, CCNA, IPv6, Juniper, DWDM, LAN/WAN, IPSec, Active Directory, RIP, VoIP, Cisco Technologies, Networking, Network Administration, VLAN
Education
University of California, San Diego 2007 — 2008
Grossmont College 2007 — 2007
CIS
Monarch E & S Insurance Services January 2010 - Present
Garrison Family Insurance Agency, Inc 2009 - 2010
Cox Communications March 2007 - October 2009
Remington College 2003 - 2005
Downey Insurance Services 2000 - 2003
Lockton Companies May 1998 - January 2000
Skills
Property & Casualty..., Commercial Insurance, Casualty, Legal Liability, Umbrella Insurance, Underwriting, Commercial Lines, Professional Liability, Liability, Workers Compensation, Inland Marine, General Insurance, Excess, Brokers, Employment Practices..., Insurance, D&O, Health Insurance, Term Life Insurance, Claim, Customer Service, Outlook, Directors & Officers..., Disability Insurance, Life Insurance, Homeowners, Liability Analysis
Education
San Diego Mesa College 1988 — 1990
General Studies
Grossmont College 1987 — 1988
General Studies
O' Farrell School of Creative and Performing Arts
Widgets Innovations, Inc May 2013 - Present
FortuneBuilders September 2013 - February 2014
Cox Communications February 2011 - September 2013
Sprint August 2008 - February 2011
Integrity Mortgage September 2006 - May 2008
Skills
Outsourcing Management, IT Outsourcing, Website Development, Sales Management, Sales, Internal Communications, Email, Microsoft Word, Microsoft Excel, Business Planning, People Skills, Connecting People, People Development, Highly motivated..., Account Management, Direct Sales, Salesforce.com, Lead Generation, Real Estate, Customer Service, Marketing, Management, Social Media Marketing, Entrepreneurship, Online Marketing
Education
Grossmont College 2006 — 2009
Business Administration and Management, General
AAE Global Express December 2013 - August 2015
Cox Communications October 2012 - March 2013
DHL January 2007 - August 2008
Skills
Strategic Planning, Economics, Sales, Financial Analysis, Business Strategy, Financial Modeling, Data Analysis, Microsoft Excel, Market Research, Public Speaking, Corporate Finance, Statistics, Finance, Management Consulting, Analysis, CRM, Forecasting, Supply Chain Management, Strategy, Management, Negotiation, Supply Chain, Pricing
Education
New York University 2015 — 2017
Master of Science (M.S.), Computer Science
The College of William & Mary in Virginia 2011 — 2013
MBA, Logistics, Materials, and Supply Chain Management
Guangdong University of Foreign Studies 2002 — 2006
Bachelor of Arts (B.A.), Finance
The BOSS Group October 2011 - Present
Taproot Foundation June 2011 - Present
Freelance Graphic Designer January 2003 - Present
ESI International July 2008 - February 2011
Cox Communications May 2006 - July 2008
Cox Communications November 2004 - May 2006
Skills
Adobe Acrobat, Adobe Creative Suite, Microsoft Office 2007, Microsoft Visio 2007, Microsoft Project, Microsoft Windows XP, Microsoft Windows 7, QuarkXPress, InDesign, Illustrator, Illustration, Digital Illustration, Photoshop, Wacom Tablet, Mac OS X, Flash, Dreamweaver, Adobe Bridge, Graphic Design
Education
Hampton University 1999 — 2004
Bachelor of Fine Arts, Graphic Design
Hampton University
BFA, Graphic Design
American Financial Services - QSS October 2010 - Present
Farheap Solutions / Overnight Prints.com / Premier Response February 2007 - February 2009
MySpace.com, Inc May 2005 - April 2007
Fox Interactive Media (MySpace) 2002 - 2006
e-Cost.com January 2004 - May 2005
Digital Map Products April 2002 - March 2004
Cox Communications January 1999 - 2003
PaperMart February 1997 - January 1999
RealTime Services March 1995 - February 1997
Aggressive Protection Services December 1992 - March 1995
Skills
Product Management, Strategic Partnerships, Turnaround Experience, CRM, Salesforce.com, Project Management, Training, Call Centers, Leadership, Strategy, Program Management, Team Leadership, Management, Outsourcing, Business Development, Sales, Customer Service, Strategic Planning, Marketing, Customer Retention, New Business Development, Start-ups, Lead Generation, Team Building, Customer Experience
Education
Grambling State University 1980 — 1985
Bachelors of Science, Computer Science/Business Management
Cox Communications November 1988 - December 2010
Sharp Memorial Hospital June 1987 - June 1988
Education
Grossmont College 1980 — 1981
n/a, Business and languages
Triad Medical Supply June 2011 - Present
Radzworth Full Spectrum Painting September 2007 - June 2011
International Alliance of Theatrical Stage Employees, Local 122 August 2006 - September 2007
Meeting Services Inc. December 2004 - August 2006
Cox Communications July 2000 - December 2004
Skills
Microsoft Office, Pc Software, Mac OS X, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Art, Customer Service, Graphic Design, HTML, Web Design
Education
UCSD 2011 — 2011
Medical Coding, PASS
Grossmont College 2009 — 2010
Psychology, American Sign Language, A
Platt College, San Diego 2003 — 2004
Certification, Graphic Design, A
Intel November 2005 - Present
Cox Communications January 2005 - 2006
Ford Credit January 2001 - January 2003
Ford Motor January 2000 - January 2001
Ford Motor - Chicago Stamping Plant January 1999 - January 2000
Citicorp Mortgage January 1998 - November 1999
Everest Healthcare January 1998 - January 1999
United States Senate January 1998 - May 1998
Kraft USA Sales January 1994 - January 1995
ST. LOUIS HOUSING AUTHORITY January 1988 - January 1995
Skills
Employee Relations, Performance Management, Human Resources, Succession Planning, Organizational..., Recruiting, Personnel Management, New Hire Orientations, Deferred Compensation, Workforce Planning, Interviews, Policy, Management, Leadership, Training, Employee Benefits, Strategy, Labor Relations, Career Development, Mediation, Transformative Mediation, Coaching
Education
Washington University in St. Louis School of Law 1995 — 1998
JD, Law
Hampton University
Bachelor of Arts, Psychology
Hofstra University
Coursework, Organizational Psychology
CF Webtools May 2010 - Present
Professional Veterinary Products 2007 - 2009
Cox Communications November 1996 - September 2005
Enterprises With Value November 1994 - October 1996
Convergys (formerly Matrixx Marketing & Wats Marketing of America) January 1986 - October 1994
Skills
Online Advertising, Email Marketing, Marketing, Team Management, E-commerce, Sales, Sales Management, Sales Operations, Sales Process, IT Outsourcing, IT Solutions, ColdFusion, Training, Customer Service, Management, Marketing Strategy, Team Building, Leadership, Program Management, Databases, CRM, B2B, Lead Generation, SaaS, Account Management, Business Strategy, Salesforce.com, Business Analysis, Strategic Partnerships, Online Marketing, Strategic Planning
Education
Greenville College 1980 — 1984
BA, English
Morningside College 1978 — 1980
Luth Research September 2014 - Present
TYCO / ADT January 2010 - January 2014
Clear Channel Outdoor Global January 2007 - January 2008
Clientshop January 2005 - January 2007
Cox Communications January 2001 - January 2004
Family Fitness Centers January 1993 - January 2001
Skills
Management, Leadership, Strategy, Marketing, Market Research, Team Leadership, Team Building, Customer Service, Sales, Direct Sales, New Business Development, Negotiation, Account Management, Lead Generation, Advertising, Sales Operations, Sales Process, B2B, Selling, Key Account Management, Training, Contract Negotiation, Analytics
Education
Grossmont College
Associates Degree, Social Science
Grossmont College
Associate's Degree, History
KGTV Channel 10 August 2015 - Present
KFMB June 2013 - August 2015
KFMB October 2012 - June 2013
KUSI Television January 2012 - October 2012
I DRIVE SAFELY July 2011 - January 2012
Cox Communications January 2011 - June 2011
Patch.com October 2010 - January 2011
DiscoverSD August 2010 - November 2010
Leucrota Press May 2009 - September 2009
Trandes Corporation January 2006 - January 2009
Skills
Ap Style, Social Media, Video Editing, Blogging, Final Cut Pro, Editing, Facebook, Social Media Marketing, Journalism, Broadcast Journalism, Broadcast, Video, Copy Editing, News Writing, Wordpress, Video Production, Television, Radio, Radio Broadcasting, AP Style, Proofreading, New Media, Feature Articles, ENPS, Press Releases, Storytelling
Education
San Diego State University-California State University 2008 — 2011
Bachelor of Arts, Journalism
Grossmont College 2005 — 2007
Associates Degree, Journalism
Capital One February 2014 - Present
AvalonBay Communities June 2013 - December 2013
Cox Communications January 2004 - December 2012
Crawford Media Services, Inc. January 2001 - January 2003
Turner Broadcasting January 1997 - December 2000
Skills
Lotus Notes, Call Centers, Troubleshooting, Video Editing, Accounts Receivable, Avid Media Composer, Credit Risk, Conflict Resolution, Financial Reporting, Negotiation, Lease Documentation, Credit Cards, Digital Asset Management, Final Cut Pro
Education
Hampton University 1994 — 1997
Bachelor of Arts (B.A.), Communication and Media Studies
Inglewood high school 1988 — 1990
24/7 News Source / iHeart Media June 2015 - Present
24/7 News Network - iHeart Media June 2015 - Present
KPHO.com, Phoenix, Meredith Broadcasting July 2011 - June 2015
Internet Broadcasting June 2010 - July 2011
Grand Canyon University February 2009 - June 2010
Cox Communications March 2005 - August 2008
Scottsdale Tribune January 2002 - March 2005
Cox Interactive Media, Inc. 1997 - 2002
East Valley Tribune December 1996 - November 1997
The Daily Sentinel 1994 - 1996
Skills
Multimedia Journalism, web editor, Web Editing, Writing For The Web, News Writing, Copy Editing, Video Editing, news reporting, Adobe Software, content management..., Writing Skills, Managerial Experience, Web Project Management, Proofreading, proofing, customer service, Customer Relations, customer retention, Product Management, News, Journalism, Management, Newspapers, CMS, Customer Service, Social Media Marketing, Advertising, Storytelling, Newspaper Design, Email Marketing, Television, Editing, Copywriting, AP Style, Blogging, Press Releases, New Media, Content Strategy, Multimedia, Media Relations, Content Management, Broadcast Journalism, Digital Media, Facebook, Radio, Web Content Management, Videography, Web Content, Social Media, Writing
Education
Grand Canyon University 2009 — 2011
BA, Communications
Utah State University 1973 — 1978
Communications
Cox Communications August 2014 - Present
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Excellent Communication..., Problem-Solving skills, Organizational skills, Social Networking, Facebook, Social Media, Marketing, SPSS, Data Entry, Marketing Strategy, Administrative..., Fundraising, Telephone Skills, Teamwork, Salesforce.com, Sales, Microsoft Office, Time Management, Leadership, Photoshop, Adobe Creative Suite, Prezi, Sales Operations, Advertising, PowerPoint, Event Management
Education
Rio Salado College 2014 — 2014
Certification, Broadband Telecommunications: Account Services
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.)
University of Mississippi 2009 — 2013
Bachelors of Business Administration, Marketing
Batesville Mississippi Job Corps 2009 — 2009
Certification, Office Assistant
The Center For Sales Strategy May 2015 - Present
Fulton County Schools May 2012 - Present
Fulton County Schools May 2012 - Present
Cox Communications January 1993 - May 1997
Cox Communications July 1990 - January 1993
Cox Communications February 1989 - July 1990
Siddall, Inc November 1985 - November 1989
Skills
Team Building, Advertising, New Business Development, Project Management, Talent Management, Sales Management, Coaching, People Development, Marketing, Marketing Strategy, Business Strategy, Negotiation, Customer Satisfaction, Sales Presentations, Strategic Communications, Grant Writing, Creative Writing, Social Media, Organization, Recruiting, Interviews, Strategic Planning
Education
Harding University 1981 — 1985
BBA, Marketing/Management
Cox Communications December 2014 - Present
Prometheus Laboratories Inc., A Nestlé Health Science Company June 2014 - December 2014
Time Warner Cable January 2014 - June 2014
XIFIN, Inc. May 2013 - December 2013
On Call Staffing Solutions, Inc. October 2012 - January 2013
Golden Hour Data Systems September 2004 - June 2012
Skills
Medical Billing, Insurance, HIPAA, Revenue Cycle, ICD-9, Medicare, Medicaid, 10 Key, EMR, Data Entry, Microsoft Excel, Health Insurance, Customer Service, Microsoft Word, Outlook, Microsoft Office, PowerPoint, Windows, Medical Records, Medical Terminology, Salesforce.com, Call Centers, Networking, Accounts Receivable, Invoicing, Sales, Sales Presentations, Cold Calling, Direct Sales, Healthcare, Customer Experience
Education
Grossmont College 2010 — 2012
Tanenbaum - Harber of California, Inc. October 2014 - Present
Monarch E & S Insurance Services January 2010 - October 2014
Cox Communications 2008 - 2010
Patty Sutton - Farmers Insurance Agency November 2002 - May 2004
Target Financial and Insurance Services January 1999 - November 2002
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Casualty, Commercial Lines, Liability, Legal Liability, Professional Liability, Umbrella Insurance, General Insurance, Insurance, Inland Marine, Brokers, Workers Compensation, Excess, D&O, Employment Practices..., Liability Analysis, Insurance Brokerage, Directors & Officers..., Reinsurance, Casualty Insurance
Education
San Diego Mesa College 1989 — 1990
Grossmont College 1987 — 1989
Hardy Elementary School
Hardy Elementary School
O'FARRELL SCHOOL OF CREATIVE AND PERFORMING ARTS
O'FARRELL SCHOOL OF CREATIVE AND PERFORMING ARTS
Cox Communications December 2014 - Present
Cox Communications October 2007 - December 2014
Cox Communications 2006 - 2007
Cox Communications 2002 - 2006
Cox Communications 2001 - 2002
Skills
Telecommunications, Performance Management, Process Improvement, Customer Experience, Coaching, Training, Leadership Development, Leadership, Call Center, Call Centers, Troubleshooting, Software Documentation, Strategic Planning, Sales, Employee Training, Management, CRM, Interviews
Education
Grand Canyon University 2014 — 2016
Bachelor's degree, Communication
Paradise Valley Community College
Associate of Arts, General with a focus on Communications, Graduated with Distinction
Edwards IDS, LLC Information Design Services March 2006 - Present
AT&T April 2013 - August 2014
DesignComm October 2011 - January 2012
Cox Communications July 2011 - September 2011
Infor March 2011 - June 2011
Hitachi Data Systems May 2007 - January 2009
Isilon Systems November 2004 - March 2006
EMC 1998 - 2004
CLAM Associates 1994 - 1998
Skills
E-learning Development, Curriculum Design, Captivate, Instructional Design, Lectora, Content Development, E-Learning, SnagIt, ADDIE, Training, Software Documentation, Learning Management..., Project Management, Instructor-led Training, Blended Learning, Technical Training, Needs Analysis, Multimedia, Web Design, Editing, Instructional Technology, Technical Writing, Dreamweaver, Writing, Learning Management, Camtasia, Flash, Web-based Training, Report Writing, Proofreading, Educational Technology, Curriculum Development, Articulate Storyline
Education
Northeastern University 1991 — 1994
Masters, Technical and Professional Writing
Northeastern University 1981 — 1988
BS, Journalism
Gwinnett Technical College 2009 — 2011
Certificate, Internet Specialist-Web Design & Development, 4.0
Association for Talent Development
Certificate, Guide to e-Learning
Ashbrook High School 1974 — 1976
High School Diploma, General Studies
PWM Technology Inc. August 2009 - Present
Harbor INC April 2006 - June 2009
Cox Communications September 2003 - May 2006
Skills
IP Cameras, Alarm Systems, Customer Service, Budgets, Process Scheduler, Team Building, Home Theater, Customer Support, Troubleshooting, Security+, Access Control, CCTV, Lighting Control, Team Leadership, Sales, System Administration, Contractors, Training, Project Management, Leadership, Contract Negotiation, Burglar Alarm, Fire Alarm, Video over IP, Video Analytics, Low Voltage, Life Safety, Home Automation, Cat5, Cables, Technical Support, Active Directory, Contract Management, Customer Satisfaction, Carpentry, Outlook, Construction Management, Process Improvement, MS Project, Security, Intrusion Detection, Vulnerability Assessment, Biometrics, Structured Cabling, Cabling, System Design, Fire Protection, Home Networking, Disaster Recovery
Education
Grossmont College
Metaverse Mod Squad May 2013 - Present
Robert half - office team January 2012 - May 2013
Sony Online Entertainment April 2004 - May 2011
Sony Online Entertainment August 2003 - April 2004
Accelrys October 2001 - August 2002
Cox Communications June 1999 - October 2001
Skills
Video Games, Online Gaming, MMORPG, MMO, Game Design, Level Design, Game Development, PS3, Characters, Social Games, creating original..., writing dialogue, meeting deadlines, Publishing, Media Analysis, Computer Games, Gameplay, working within designed..., Publications, Mobile Games, Casual Games, Scripting, Community Management, design, collaborating with..., working within format..., describing content in..., Customer Support, Quality Assurance, Customer Service, Xbox 360, Gaming, Desk.com, Phone support, Writing, Team Management, Zendesk
Education
San Diego State University-California State University 1984 — 1986
Bachelor of Science, Criminal Justice
Grossmont College 1982 — 1984
General Education Transfer, Criminal Justice
Valhalla High School 1978 — 1982
Diploma, General Education
Clare Controls February 2013 - Present
Quest Controls November 2009 - February 2013
Tempus Electronic Lifestyles 2005 - 2008
Tollgrade Communications 2002 - 2005
Acterna 1997 - 2002
Cox Communications 1982 - 1997
Skills
Project Management, Management, Telecommunications, Program Management, Broadband, Account Management, Competitive Analysis, Customer Service, Direct Sales, IP, Team Leadership, Product Management, Sales Operations, Cross-functional Team..., Process Improvement, VoIP, Cloud Computing, Software Development, Team Building, Engineering, Leadership, Product Marketing, Contract Negotiation, Databases, Procurement, Manufacturing, Solution Selling, Project Planning, Ethernet, Strategic Partnerships, Budgets, Networking, Operations Management, Outsourcing, Strategic Planning, Mobile Devices
Education
Grossmont College
A.S., Business Administration and Management, General
Dominion August 2014 - Present
Allianz Global Assistance April 2014 - August 2014
Wells Fargo Advisors August 2013 - March 2014
Argo Group International Holdings, Ltd. March 2013 - August 2013
Verizon Wireless July 2012 - November 2012
Cox Communications August 2007 - July 2012
Cox Communications June 2006 - August 2007
Cox Communications October 2002 - June 2006
Skills
SDLC, Integration, Telecommunications, Requirements Gathering, CRM, Process Improvement, Visio, Project Management, Vendor Management, Business Process, Program Management, Testing, Business Analysis, Wireless, Cross-functional Team..., Requirements Analysis, Business Requirements, Access, Analysis, Team Leadership, Telecommunications..., MS Project, Data Analysis, Agile Methodologies, Solution Architecture, VoIP, Databases, Microsoft Office, Business Process..., Oracle Applications, Siebel, SharePoint, User Acceptance Testing, Project Planning, OBIEE, IT Operations, Mediation, Oracle BRM, AS400, Remedy, SQL, Oracle, Product Configuration, SOA, NERC, Compliance, FERC, PCI Standards, Bulk Electric Systems, IT Risk Management
Education
Hampton University 1997 — 2001
Chemical Engineering
Cox Communications November 2003 - Present
Women in Cable Telecommunications January 2014 - Present
Midland Credit Management November 2001 - November 2003
First USA August 1999 - October 2001
Skills
Leadership, Sales Operations, Service Delivery, Event Planning, Coaching, P&L Management, Strategic Planning, Customer Service, Budgets, Public Speaking, Project Management, Call Center..., Event Management, Strategy, Telecommunications, Team Leadership, Team Building, Training, Facilitation, Performance Motivation, Success Driven, Change Management, Forecasting, Process Improvement, 10 Key, Access, AS400 Administration, Davox, FDR, ICOMS, NICE Call Recording, Rumba
Education
Rio Salado College 2001 — 2003
Adjunct Faculty Member
Hardin-Simmons University
Elementary Education and Teaching
Cox Communications October 2012 - Present
Omaha Optimists Club September 2005 - Present
Boy Scouts of America October 1996 - Present
Mid-America Council, BSA June 2003 - November 2011
Mutual of Omaha September 1996 - March 2003
Computer Systems Inc. 1990 - 1993
Skills
Team Building, Strategic Planning, Public Speaking, Customer Service, Problem Solving, Leadership, Fundraising, Volunteer Management, Event Planning, Leadership Development, Non-profits, Community Outreach, Microsoft Office, Nonprofits, Training, Grant Writing, Program Management, Research, Staff Development, Recruiting, Team Leadership, Program Development, Analysis, Event Management, Government, Social Media, Community Development, Teaching, Public Relations, Volunteer Recruiting, Budgets, Project Management, Social Networking, Policy, Board Development, Organizational..., Grants, Conflict Resolution, Youth Development, Coaching, Volunteer Training, Proposal Writing, Workshop Facilitation, Employee Training, Philanthropy, Annual Giving, Higher Education, Public Policy, Editing, Marketing
Education
Harper College
Arizona Department of Financial Institutions November 2013 - Present
USAA November 2012 - November 2013
Cox Communications June 2007 - November 2012
United States Marine Corps June 2002 - March 2011
Get1Free February 2004 - June 2005
Skills
Training, Human Resources, Employee Training, Risk Management, Operations Management, Risk Assessment, Financial Analysis, Military Experience, Customer Retention, Liaison, Project Coordination, Document Management, Records Management, Occupational Health, Leadership, A/R collections, A/R analysis, A/R Management, Oracle Reports, Client Counseling, Presentations, Technical Analysis, Industrial Safety, Process Safety, Compliance, Regulatory Compliance, Trust Accounting, Collection Agency..., FDCPA Compliance, FDCRA, CFPB, Corporation Commisions, Federal Trade Commission, Account Auditng, Auditing, External Audit, Regulatory Affairs, Regulatory Audits, Compliance Management, Legal Writing, Accounting, Analysis, Customer Service, Management, Strategic Planning, Team Leadership, Microsoft Office, Public Speaking, Budgets, Team Building
Education
Grand Canyon University 2013 — 2014
Master's degree, Masters of Business Administration - Accounting
University of California, Irvine 2001 — 2004
Bachelor's Degree, Social Ecology, .
San Diego Mesa College 2000 — 2001
Associate's degree, Social Sciences
Cox Communications May 2014 - September 2014
Sprint Nextel October 2011 - December 2013
Portfolio Recovery Associates, Inc. October 2010 - October 2011
NCO April 2009 - February 2011
APAC January 2008 - March 2009
TeleTech June 2006 - January 2008
Hampton Coliseum September 2002 - May 2006
Gateway November 1999 - January 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Inventory Management, Sales, Computer Hardware, Process Engineering, System Administration, Supply Chain Management, Iso 9000, Internet Software, Adobe Director, Call Center, Outlook, Team Building, Troubleshooting, PowerPoint, Training, Call Centers, Telephone Skills, Administration
Education
University of Phoenix 2005 — 2007
Business Administration
Hampton University 1997 — 1999
Associate, Paralegal Studies
Bethel High
Walden University
Business Administration
Cox Communications June 2004 - Present
Education
Hampton University 1982 — 1986
Cox Communications April 2008 - Present
Earthlink, Inc July 2001 - September 2007
Earthlink, Inc July 2000 - July 2001
Earthlink, Inc December 1999 - July 2000
MindSpring March 1999 - December 1999
Skills
DOCSIS, Project Management, Troubleshooting, Data Center, System Administration, Linux, Hardware, Technical Support, System Deployment
Education
Guilford College 1989 — 1990
Ingram Micro Mobility March 2015 - Present
Cox Communications February 2012 - March 2015
Cox Communications December 2009 - March 2012
Harris June 2006 - January 2010
Provia Software 1999 - 2006
Skills
Agile Methodologies, Integration, Leadership, Project Management, Quality Assurance, Requirements Analysis, SDLC, Software Development, Software Engineering, Software Project..., Microsoft SQL Server, SQL, Telecommunications
Education
Grand Valley State University
Cox Communications June 2010 - July 2014
Cox Communications October 2001 - June 2010
Sprint August 2000 - November 2001
Meadow Wood Hospital 1994 - 1997
Skills
Driven By Results, Goal-oriented..., Sales Management, Customer Retention, Strategy, Troubleshooting, Project Management, VoIP, Training, Wireless, Customer Satisfaction, Coaching, Broadband, Sales Operations, Customer Service, Interviews, Cold Calling, Cross-functional Team..., Team Leadership, B2B, Telephony, Forecasting, Team Building, Competitive Analysis, Selling, Mobile Devices, Sales Presentations, Recruiting, Employee Training, Strategic Planning, Time Management
Education
Grambling State University 1985 — 1990
Bachelor's degree, Marketing
Cox Automotive Inc. July 2015 - Present
Cox Comminications September 2012 - August 2015
Cox Communications March 2009 - September 2012
Cox Communications April 2006 - March 2009
Cox Communications September 2004 - April 2006
Cox Communications July 2003 - September 2004
Skills
PeopleSoft, BMC Remedy, HRIS, Call Center, Benefits Administration, Deferred Compensation, Employee Benefits, Vendor Management, Talent Management, Performance Management, Human Resources, Employee Relations, Onboarding, Training, Workforce Planning, Applicant Tracking..., Talent Acquisition, Recruiting
Education
San Diego State University-California State University 1998 — 2003
BS, Business: Information and Decision Systems
San Diego State University-California State University 1998 — 2003
Minor, Educational Technology
Grossmont College 1996 — 1998
AA, Spanish
Grand Canyon University September 2011 - Present
Glendale Fire Department Crisis Response 2005 - Present
Sprouts Farmers Market February 2008 - May 2011
Starwood Vacation Ownership September 2004 - February 2008
Cox Communications 2000 - 2004
Consumer Credit Counseling Service 1998 - 2000
Stone Container Corporation 1988 - 1998
Skills
Qualified Mediator, Employee Relations, Organizational..., Recruiting, Talent Acquisition, Talent Management, Performance Management, Deferred Compensation, New Hire Orientations, Management, Succession Planning, Coaching, Time Management, HRIS, Employee Training, Onboarding, Leadership, Human Resources, Leadership Development, Employee Benefits, Training, Applicant Tracking..., Conflict Resolution, Benefits Administration, Hiring, Employee Engagement, Personnel Management, FMLA, College Recruiting, Workforce Planning, Interviews, HR Policies, Team Building
Education
Grand Canyon University 2012 — 2015
Business Management
Beam Suntory June 2015 - Present
Beam March 2010 - Present
EMPIRE DISTRIBUTORS November 2008 - March 2010
Cox Communications April 2008 - October 2008
Coca-Cola Enterprises May 2007 - April 2008
The CSI Companies November 2006 - January 2007
Tandem Staffing September 2005 - November 2006
National Football League April 2000 - June 2003
Education
Harding University 2005 — 2007
M.B.A, Masters in Business Administration
The University of Georgia 1995 — 2000
B.S., Psychology
Nease High school 1990 — 1995
Carefree Cave Creek Chamber of Commerce July 2011 - Present
Cox Communications March 1999 - Present
Arizona Business Alliance 2011 - Present
Skills
Telecommunications, VoIP, MPLS, Broadband, Managed Services, Unified Communications, Telephony, SIP Trunking, SIP, IP Centrix, Contract Negotiation, Contractual Agreements, Metro Ethernet, Point to Multipoint, Point to Point, Business to Business..., IP PBX, Solution Selling, IP, Cloud Computing, Selling, Data Center, Co-location, T1, Hosted Services, Fiber Optics, Direct Sales, Strategic Partnerships, WAN, Optical Fiber, Call Centers, IPTV, Network Design, Sales
Education
Grand Canyon University 1996 — 1998
BS
Grand Canyon University
Cox Communications March 2013 - Present
Level 3 Communications 2007 - March 2013
Level 3 Communications May 2004 - 2007
Scientific Atlanta December 2003 - May 2004
Cox Communications January 2002 - April 2003
Cox Communications June 2000 - January 2002
IMMCO, Inc March 1999 - June 2000
Education
Oglethorpe University 2002 — 2002
Cisco Network Academy
Gwinnett Technical College 1990 — 1991
Application Engineering: Fiber Optics, Data Communications, Telecommunications and Network Design
Cox Communications August 2014 - Present
Cox Communications August 2012 - Present
Cox Communications February 2009 - August 2012
Cox Communications June 2007 - February 2009
Cox Communications March 2004 - June 2007
Skills
Broadband, Telephony, Cable Television, Call Centers, Telecommunications, Cabling, Technical Support, DOCSIS, VOD, VoIP, Troubleshooting, Leadership, Public Relations, Management, Organizational Behavior, Digital Cable, Internet, T1, Customer Service, Computer Network..., Customer Satisfaction, Cross-functional Team..., Dispatching, Sales
Education
Grand Canyon University 2006 — 2011
MBA, Management Leadership
Rhode Island College 1998 — 2002
BA, Public Relations / Telecommunications
LPL Financial November 2011 - Present
doTERRA August 2012 - Present
Cox Communications July 2000 - November 2011
Toshiba Business Solutions September 2009 - February 2010
Skills
Insurance, Teamwork, PowerPoint, Coaching, Project Management, Outlook, Research, Social Media Marketing, Customer Service, Account Management, Microsoft Word, Blogging, Direct Sales, Photography, Event Planning, Sales Process, English, Call Centers, Photoshop, Solution Selling, Public Speaking, Illustrator, Training, Vendor Management, Social Media, Microsoft Excel, Microsoft Office, Cold Calling, Sales, IT Service Management, Technical Support, Microsoft Technologies, Singing, Music, Performing Arts, Leadership, Team Building, Troubleshooting, Business Development, Social Networking, Team Leadership, Customer Satisfaction, Spanish, Marketing, Online Marketing, Data Entry, Facebook, Management, Event Management, Access
Education
Grossmont College 1999 — 2011
Associate of Arts (AA), Spanish Language and Literature, 3.2
New Horizons Technical Learning Center 1999 — 2000
MCSE, MCP, Network and System Administration/Administrator, Pass
Entrepreneur January 2010 - Present
Paramount Sports & Entertainment January 2015 - Present
Cox Communications May 2012 - January 2015
Cox Communications January 2010 - May 2012
Chick-fil-A July 2008 - January 2010
Taylor Bend Family YMCA December 2007 - July 2008
Hampton University Sports Information Office August 2003 - August 2006
Skills
Restaurant Management, Customer Service, Cashiering, Food Service, Restaurants, ServSafe, Time Management, Cash Handling Experience, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Food Preparation, Inventory Management, Labor Control, Cash Register, Cooking, Event Planning, Data Entry, Food & Beverage, Management, Public Relations, Social Media
Education
Hampton University 2003 — 2007
Bachelor of Science (B.S.), Sports Management
Freelance May 2000 - Present
Cox Communications January 2005 - March 2007
University of Massachusetts Amherst September 2000 - September 2004
Skills
Broadcast Television, Broadcast Production, uplink tech, Video, Video Production, Television, HD Video, Digital Video, Videography, Media Production, Camera Operating, Camera, Broadcast, Lighting
Education
Hampshire College 1988 — 1993
Bachelor of Arts, Film/Video Production
Bancroft 1984 — 1988
Apple September 2014 - Present
Virginia Beach City Public Schools March 2012 - Present
Braid Creations by Sandra April 1995 - Present
Cox Communications 1989 - September 1995
Skills
Management, Public Speaking, Customer Service, Customer Satisfaction, Coaching, Team Building, Event Planning, Social Media, Strategic Planning, Nonprofits, Fundraising, Training, Microsoft Office, Public Relations, Time Management, Project Management, Community Outreach, Sales, Program Management, Social Media Marketing, Advertising, Leadership Development, Leadership, Small Business, Entrepreneurship, Event Management, Social Networking, Staff Development, Teaching, Editing, Budgets, Marketing Strategy, Team Leadership, Project Planning, PowerPoint, Facebook, Microsoft Word, Workshop Facilitation, Marketing Communications, Business Development, Data Analysis, Microsoft Excel, Community Development, Online Marketing, Business Planning, Retail, Human Resources, Conflict Resolution, Business Strategy, Employee Relations
Education
University of Maryland University College 2014 — 2015
Master of Science (MS), Acquisitions and Supply Chain Management
University of Maryland University College 2012 — 2014
Master of Business Administration (MBA), MBA
Norfolk State University 1995 — 1999
Bachelor of Arts, English/ Speech Language Pathology
Hampton University 1985 — 1987
Academics
Cox Communications July 1981 - Present
Cox Communication 2004 - 2007
Skills
Call Center, Call Centers, Process Improvement, Outlook, Vendor Management, Telecommunications, Broadband, PeopleSoft, Leadership, Customer Satisfaction, Customer Retention, Team Leadership, Training, Troubleshooting
Education
Grand Canyon University 2004 — 2006
MBA, Business
Grand Canyon University 1976 — 1981
BS, Eduction
Nielsen November 2010 - Present
Cox Communications January 2009 - January 2010
ESPN Zone Washington, D.C. 2005 - 2006
Skills
Microsoft Office, Wireless Networking, Wireless Routers, Broadcast Television, Computer hardware and..., D-Link, Cisco Wireless, Video Production, Digital Audio, Television Monitoring, Final Cut Pro, QuarkXPress, Satellite Communications, Cable Television, Fiber Optic Cable, Sports Communication, Netgear, Cisco VPN, Windows XP Pro, Windows 7, Windows Vista, A/V systems, A/V Installation, HDMI, Surround Sound systems, VoIP, Remote Desktop
Education
Strayer University (VA) 2009 — 2012
Master of Science (M.S.), Information Technology, 3.1
Hampton University 1999 — 2003
Bachelor of Arts (B.A.), Mass Media Arts, 2.9
Domino's Pizza October 1983 - Present
Cox Communications April 1989 - October 1989
Skills
media commentator, amateur deejay, Collateral, Blogging, Emerging Technologies, Radio Broadcasting, Music, Radio, Helping Clients Succeed, New Business..., Video, Recording, Digital Media, Audio Editing, Video Production, Entertainment, Broadcast, Storytelling, Social Media
Education
Grossmont College 1979 — 1985
Associate's degree, Computer Science
Grossmont College 1978 — 1985
AA, Computer Science
Cox Communications September 2010 - Present
Cox Communications September 2005 - September 2010
Skills
Strategic Partnerships, Product Management, Telecommunications, Television, Broadband, Cross-functional Team..., Strategic Planning, Crisis Communications, Direct Marketing, Strategy, IPTV, Integrated Marketing, Product Marketing, Management, Marketing Strategy, Competitive Analysis, Digital Media, Marketing, Mobile Devices, Start-ups, Entrepreneurship, Digital Marketing
Education
Harvard Business School 1989 — 1991
MBA
Tufts University 1983 — 1987
Bachelors Degree, Economics
Enjoy Professional Hair Care May 2011 - October 2011
r Salon May 2010 - March 2011
Grand Canyon University May 2009 - March 2011
Cox Communications September 2008 - May 2009
Ulta Beauty November 2008 - January 2009
General Assurance Corp September 2007 - May 2008
Fred Segal Beauty December 2006 - July 2007
Music Video- Outkast Featuring UGK-Players Anthem May 2007 - May 2007
Television Commercial- Cover Girl Cosmetics October 2006 - October 2006
Music Video- Featuring Bow Wow & Chris Brown – Shorty Like Mine September 2006 - September 2006
Skills
Brazilian Blowouts, Japanese Thermal..., Relaxers, Permanent Waving, Hair Extensions, Haircolor, Highlighting, Blow Dry Services, Hair Cutting, Updos, Press & Curls, Flat Ironing, All Hair Types, Hair Care, Sales
Education
Grand Canyon University 2009 — 2013
Bachelor, Entrepreneurial Studies & Marketing
Grand Canyon University 2009 — 2013
Bachelor of Science, Entrepreneurship & Marketing
Vidal Sassoon Academy 2009 — 2009
Certificate, ABC Cutting - 5 day
Fred Segal Beauty 2006 — 2007
Vidal Sassoon Hair Cutting Techniques
Bellflower Adult School of Cosmetology 2005 — 2006
Cosmetology
Cosmetology
License, Licensed Cosmetologist
McKesson February 2011 - Present
Cox Communications August 2008 - December 2010
SecureWorks April 2007 - August 2008
SecureWorks April 2006 - April 2007
Cadillac Jack December 2005 - March 2006
ACS Solutions dba Atlanta Cable Sales February 2005 - December 2005
World Financial Group (WFG) June 2000 - September 2002
Education
Gwinnett Technical College 2002 — 2004
Associate, Applied Technology
Cox Communications July 2011 - Present
Cox Communications 1997 - 2011
GTE Customer Networks 1995 - 1997
Skills
Software Documentation, Networking, VoIP, Network Engineering, Data Center, Security, Telecommunications, CRM, Troubleshooting, Integration, Customer Service, Broadband, Cisco IOS, Wireless, IP, Network Design, Routers, Switches, Cisco Technologies
Education
Hampton University 1975 — 1979
B.A., Political Science
OmniService June 2006 - December 2010
MedImpact May 2004 - February 2006
Cox Communications October 2002 - May 2004
Skills
Troubleshooting, Customer Service, Team Leadership, Strategic Planning, Training, Program Management, Telecommunications, Security, Business Development, Network Security, Networking
Education
Grossmont College 1987 — 2007
Communications
WAY-FM Media Group, Inc. January 2010 - Present
Liberty Wire & Cable October 2005 - June 2009
Cox Communications January 2002 - September 2005
Education
Grossmont College 1973 — 1980
Associate's degree, Banking and Finance
Mt. Miguel High School 1969 — 1973
High School Diploma, General Education
Cox Communications January 2000 - Present
Cox Communications 2000 - 2011
Skills
Call Centers, Troubleshooting
Education
Grand Canyon University 2010 — 2011
Master of Science, Leadership
Wayland Baptist University 2007 — 2010
Masters of Arts, H.R. Management
Western International University 2001 — 2006
B.S., Information Technology
Christopher Newport University February 2011 - March 2014
Old Dominion University June 2010 - February 2011
Cox Communications April 2003 - June 2009
Skills
Accounts Payable, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Saint Leo University 2012 — 2014
MBA, Business Administration
Hampton University 2002 — 2006
BS Business Management, Business
Cox Communications March 2006 - Present
Delarosa POS Business Inc. December 2002 - March 2006
Relapoint Corp March 2002 - October 2002
Skills
Sales and Office..., Information Technology, Long-term Customer..., Business Planning, Operations Management
Education
University of Nebraska at Omaha 1998 — 2002
Master of Science (MS), Management Information Systems, General
한국외국어대학교 / Hankuk University of Foreign Studies 1989 — 1994
Bachelor of Science (BS), Management Information Systems, General
Cox Communications October 2011 - Present
Education
Grossmont College 2009 — 2010
Southwestern College 1991 — 1994
MEK ENTERPRISES LLC February 2012 - Present
Cox Communications January 2005 - January 2009
Skills
Photoshop, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Logic Studio
Education
Grossmont College
San Diego Mesa College
Cox Communications June 2001 - May 2013
Skills
VOD, Call Centers, Event Management, Telecommunications, Broadcast, Troubleshooting
Education
Grossmont College 2013 — 2015
IT, Computer Systems Networking and Telecommunications
Cox Enterprises January 2014 - Present
Cox Communications March 2008 - December 2013
HR Solutions February 2007 - March 2008
Mission Federal Credit Union August 2006 - February 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Recruiting, Human Resources, Training, Onboarding, Interviews, Management, Leadership, Applicant Tracking..., Talent Acquisition, Telecommunications, Hiring, Employee Benefits, Team Building, Account Management, Leave of Absence...
Education
University of California, San Diego
Bachelor of Arts (B.A.), Anthropology
Grossmont College
Associate of Arts (AA), Spanish
Grossmont College
Certificate of Achievement, Spanish
University of San Diego High School (Home of the Dons)
Diploma, General Education
Cox Communications 2012 - Present
Cox Communications January 2010 - December 2012
Cox Communications 2007 - 2010
Cox Communications 2005 - 2007
Skills
Management, Supervisory Skills, Customer Satisfaction, Team Building, Quality Management, Team Leadership, Call Centers, Broadband, Telephony, Customer Retention, Telecommunications, Customer Service, VOD, DOCSIS, Cable Television, IPTV, Motivation, Technical Support, Customer Experience, Troubleshooting, Vendor Management
Education
Grossmont College
Serra High
Great Lakes Data Systems (GLDS) February 2014 - Present
Cox Communications February 2007 - February 2014
Cox Communications 2006 - 2007
Cox Communications 2005 - 2006
Skills
Troubleshooting, Wireless Networking, Wireless Routers, TCP/IP, Internet Security, Internet, Cable Modems, Cable Networks, Cable Television, Cable Broadband, Customer Service, Microsoft Office, Apple OS, iOS, Email, Podcasting, Audio Editing, Internet Radio, Networking, OS X, Software Installation, Technical Support
Education
Grossmont College 1995 — 1998
Computer Science
West Hills High School 1991 — 1995
Cox Enterprises May 2003 - Present
Cox Communications May 2003 - Present
Verizon Wireless February 1997 - July 2001
Skills
Television, Digital Media, Broadcast Television, Broadcast, Radio, Video Production, Call Centers, Account Management, Management, Video, Access, Broadband, Wireless
Education
Grossmont College 2000 — 2003
Business Management, Business Administration and Management, General, 3.5
Loyola Marymount University 1998 — 2000
Business Management, Business Administration and Management, General, 3.5
Imperium Investing, Inc. 2015 - Present
Cox Communications 2012 - 2013
Cox Communications 2011 - 2012
Vector Marketing 2010 - 2011
Education
Grossmont College 2010 — 2015
Business Entrepreneurship
Grossmont College
NCE Computer Group USA March 2007 - Present
City of San Diego January 2006 - March 2007
AT&T February 2004 - January 2006
Cox Communications February 2001 - February 2004
Sprint April 1998 - February 2001
Skills
Manager / Director, Executive Management, Call Center Development, Information Technology, CEOs, PMP, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Customer Acquisition, Customer Engagement, Customer Support, Training
Education
San Diego State University-California State University 2012 — 2016
Grossmont College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General