Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
RiVi Consulting Group L.L.C August 2014 - Present
Tractor Supply Company January 2013 - July 2014
GE Transportation April 2012 - May 2012
Cox Communications December 2011 - March 2012
BBVA Compass November 2010 - May 2011
Upp Technology, Inc. May 2010 - November 2010
GKN Aerospace December 2008 - November 2009
Northrop Grumman Corporation August 2008 - November 2008
Blue Cross Blue Shield Association December 2007 - June 2008
Colonial Bank September 2007 - December 2007
Skills
Oracle, SDLC, JavaScript, Databases, Microsoft SQL Server, Business Intelligence, Java, HTML, Weblogic, DB2, Ant, JMS, Spring, J2EE Application..., JDBC, SaaS, Java Enterprise..., JavaSE, Scrum, Healthcare Information..., Health Insurance, TRICARE, Object Oriented Design, CGI/Perl, Perl, Eclipse, Rational Software..., IBM Rational Tools, IBM Websphere Commerce, Java Enterprise Edition, Spring Framework
Education
Villanova University 2015 — 2015
Seeking Masters Certification in Project Management
ITT Technical Institute-Nashville
Electrical Engineering
Volunteer State Community College
CarMax June 2015 - Present
Cox Communications September 2014 - June 2015
U.S. Cellular February 2009 - September 2014
U.S. Cellular November 2006 - January 2009
U.S. Cellular April 2001 - October 2006
JCPenney April 1994 - March 2001
Skills
Performance Management, Consultative Selling, Coaching, Sales Management, Customer Service, Selling, Customer Satisfaction, Retail, Team Building, Account Management, Sales, Quotas, Management, Sales Operations, Cellular Communications, Customer Experience, Customer Retention, Leadership, Retail Sales, Wireless, Strategic Planning, Sales Process, Telecommunications, Direct Sales, Cold Calling, Call Centers, 4G, B2B, M2M, CDMA, Mobile Devices, Solution Selling, Mobile Technology, Team Leadership, Training
Education
Iowa State University 1993 — 1996
Electrical and Electronics Engineering
Joliet Township Central HS 1989 — 1993
High School
Cox Communications April 2014 - Present
Sutherland Global Services July 2013 - Present
Dish Network October 2012 - April 2013
KFC Corporation (U.S.) June 2012 - September 2012
Skills
Customer Service, Technical Support, Invoicing, Troubleshooting, Computer Hardware, Call Centers, Software Installation, Telecommunications, Electronics, Wireless Networking, Cabling, Windows 7, Hardware, Customer Satisfaction, Operating Systems
Education
ITT Technical Institute-Norfolk 2013 — 2015
Associate of Science (AS), Electrical and Electronics Engineering
International Academy of Design and Technology-Online 2012 — 2013
N/A, IT
Radford University 2011 — 2012
Bachelor of Engineering (BEng), Computer Software Engineering
David Saxe Productions March 2011 - Present
Executive Solutions August 2010 - August 2011
Cox Communications July 2010 - March 2011
Wells Fargo May 2007 - June 2010
Skills
IDS, Router Configuration, Web Design, CSS, Video Production, HTML, Customer Service, Microsoft Office, Photoshop, Graphic Design, VoIP, Illustrator, Web Development, Active Directory, Allworx, Infogenesis, Social Media, Editing, Budgets, Sales, Social Media Marketing, Event Planning, Event Management, Entertainment, Social Networking, Management
Education
ITT Technical Institute-Las Vegas 2005 — 2010
Bachelor of Science (BS), Information Systems Security
Guam High School 2000 — 2004
High School Diploma, General Studies
Onvoy, LLC September 2015 - Present
Broadvox February 2015 - September 2015
Sherwin Williams June 2014 - January 2015
Equity Trust Company November 2013 - April 2014
Life Line Screening October 2012 - October 2013
Cox Communications April 2010 - August 2012
Inkstop Inc. November 2007 - September 2009
Skills
Microsoft Office, HTML, Management, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Router Configuration, Networking, Project Management, Programming, Employee Training, Customer Satisfaction, Team Leadership, System Administration, Microsoft SQL Server, Leadership
Education
ITT Technical Institute-Strongsville 2012 — 2014
Network and System Administration, 3.92
Westlake High School 1997 — 1999
Diploma, General Studies, 2.5
Rocky River High School 1995 — 1997
Cape Coral High School 1995 — 1995
UnitedHealth Group November 2014 - Present
Cox Communications October 2010 - July 2014
LabCorp October 2007 - August 2010
Louisiana Army National Guard February 1999 - May 2010
Gillis W Long Youth Challenge Program March 2009 - March 2010
Urgent Care Billing & Collections of America June 2008 - February 2009
Blue Cross Blue Shield of Louisiana January 2005 - June 2008
Skills
Microsoft Excel, PowerPoint, Access, Windows & Mac operating..., TCP/IP protocols, LAN-WAN, Networking, Technical Support, Call Center, Local Number Portability, Directory Services, Directory Submissions, UNET, Customer Service, Telecommunications, VoIP, DOCSIS, VOD, Healthcare, Operations Management, Call Centers, Training, Leadership, Microsoft Office, Outlook, TCP/IP, Sales Operations, Troubleshooting, Computer Hardware, Customer Satisfaction, Process Improvement, Windows 7, Data Entry
Education
ITI Technical College 2014 — 2015
Associate's Degree, Chemical Process Technology, 3.8
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2005
Bachelor of Science (B.S.), Psychology
Donaldsonville High School
AllNaturalKyani April 2015 - Present
Kyani April 2015 - Present
Cox Communications February 2013 - June 2015
Dell Showcase October 2011 - April 2013
BDS Marketing 2011 - 2013
United States Air Force June 2001 - July 2009
Skills
Troubleshooting, DNS Server, Active Directory, Management, Technical Recruiting, Technical Support, Customer Service, Healthcare, Medicine, Information Technology, Allied Health, Sales Management, Sales, Consumer Electronics, Retail Category..., Networking, Retail, Time Management, Security, B2B, Network Administration, Cold Calling, Telecommunications, Solution Selling, Network Security, Direct Sales, Program Management, Sales Operations, Team Leadership, Recruiting, Marketing, Employee Training, Microsoft Exchange, Windows 7, System Administration, IT Management, Account Management, Process Improvement, Computer Repair, Hiring, Team Building, Wireless Networking, Cross-functional Team..., Sales Process, Software Installation, CRM, Windows Server, Project Management, Leadership, Business Development
Education
ITT Technical Institute-Norfolk 2007 — 2011
Associate of Applied Science, Information Technology, 3.7
Cox Communications May 2013 - May 2015
Sears, Roebuck and Co. May 2010 - May 2013
Pinnacle Security May 2008 - April 2010
Toys R Us October 2009 - December 2009
Skills
Customer Service, Customer Satisfaction, Customer Support, Sales, Direct Sales, Cleaning, Cashiering, Cash Register, Electronics, Retail, Retail Sales, Up-selling, Store Management, Telephone Skills, Customer Retention, Teamwork, Microsoft Office, Leadership, PowerPoint, Microsoft Excel, Public Speaking, Event Planning, Strategic Planning, Social Networking, Customer Acquisition, Long-term Customer...
Education
Pima Community College 2009 — 2013
Associate of Science (A.S.), Business/Commerce, General
ITT TECHNICAL INSTITUTE 2005 — 2008
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Tucson High 2003 — 2005
Cox Communications May 2013 - Present
Verizon Wireless April 2008 - October 2010
Sprint August 2005 - June 2007
Skills
Customer Service, Management, Sales, Advertising, Telecommunications, Soft Skills
Education
Irvine Valley College 2013 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Comcast February 2013 - Present
Comcast Cable 2010 - 2013
Cox Communications 2008 - 2010
Skills
Headend, VOD, Cable Television, IPTV, RF Engineering, Fiber Optics, MPEG, HSI, Automotive, Carpentry, Plumbing, Appliance Repair, Welding, DAC, Cabling, TCP/IP, RF, Telecommunications, Broadband, Ethernet, IP, Troubleshooting, VoIP
Education
ITT Technical Institute-Torrance 2000 — 2003
bs, Electrical and Electronics Engineering
Cox Communications September 2014 - Present
Comcast January 2011 - September 2014
Comcast January 2009 - January 2011
Comcast January 2004 - January 2009
Skills
Telecommunications, Network Engineering, Cisco Technologies, VoIP, Routers, IP, Switches, Network Design, TCP/IP, Troubleshooting, Ethernet, Computer Network..., BGP, Technical Support, Broadband
Education
ITT Technical Institute-Canton 2003 — 2005
Associate's Degree, Computer Science, 3.9
Oakland Community College 2000 — 2002
General Studies, 3.5
Schlumberger March 2014 - Present
Cox Communications November 2013 - December 2013
Eyeforce Inc. April 2013 - September 2013
Xerox June 2009 - August 2012
Bargain Network February 2009 - June 2009
NuComm International February 2008 - October 2008
Executive Concepts December 2007 - February 2008
US Army March 2007 - December 2007
US Army July 2003 - March 2007
Education
ITT Technical Institute-Houston West 2011 — 2013
Associate's degree, Information Technology, 3.2
Remington College-Houston Campus 2010 — 2011
Diploma, Electronic Technology, 3.8
Bluepoint Solutions July 2015 - Present
GreatCall March 2013 - July 2015
GreatCall July 2012 - March 2013
GreatCall August 2010 - July 2012
Cox Communications October 2005 - September 2009
Cox Communications October 2003 - October 2005
Qualxserv April 2003 - October 2003
United States Marine Corps August 1997 - August 2001
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, Troubleshooting, Analysis, Leadership, Team Leadership, Windows, Outlook, Project Management, Training, Military, Security Clearance, Logistics, Integration, Technical Support, Testing, Computer Hardware, Networking, Software Quality..., Quality Assurance, Agile Methodologies, Wireless, SQL, Scrum, Call Centers, Mobile Devices, Process Improvement, Telecommunications, Software Documentation, Android, Customer Experience
Education
ITT Technical Institute-San Diego 2001 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
CP Kelco March 2014 - Present
Adecco Group November 2013 - March 2014
Apex Systems May 2011 - September 2013
The Experts 2013 - 2013
Strategic Data Systems May 2005 - January 2010
Cox Communications 1989 - 2003
Cox Communications 1989 - 2003
Skills
Active Directory, Windows XP, Technical Support, System Deployment, Windows 7, Help Desk Support, Computer Hardware, Microsoft Exchange, DNS, Operating Systems, Laptops, Windows Server, Remote Desktop, Workstations, A+ Certified, Troubleshooting, BMC Remedy, CompTIA Security+, System Administration
Education
ITT Technical Institute-San Diego 2003 — 2005
Associate of Science (AS), Information Technology
Univesity of Phoenix - San Diego 2000 — 2003
Bachelor of Science (BS), Information Technology
Randstad Technologies US March 2015 - Present
Bloomberg BNA March 2014 - November 2014
Cox Communications September 2012 - March 2014
Neustar January 2012 - August 2012
Skills
Java, HTML, C++, C, Microsoft Office, Data Center, Networking, Switches, Troubleshooting, Servers, Software Installation, Routers, Network Architecture, System Deployment, SharePoint, Hardware, Technical Support, Cisco Technologies, Active Directory, Customer Service
Education
ITT Technical Institute-Springfield 2015 — 2017
Bachelor's degree, Information Technology
ITT Technical Institute-Springfield 2013 — 2015
Associate's degree, Information Technology
Year Up National Capital Region 2011 — 2012
TraceSecurity June 2015 - Present
Verma Systems, Inc. January 2014 - June 2015
Sparkhound September 2012 - November 2013
EATEL February 2012 - October 2012
Saia Electric March 2011 - May 2012
Cox Communications January 2009 - September 2010
AT&T March 2004 - January 2009
Skills
Ethical Hacking, Networking, Active Directory, Windows Server, Switches, Cisco Technologies, TCP/IP, Troubleshooting, Cat5, Windows 7, Windows, Optical Fiber, Computer Hardware, Microsoft Office, VoIP, Call Centers, Microsoft Excel, Telecommunications, Outlook, HTML, Sales, Management, Help Desk Support, Microsoft Word, Cabling, Network Design, Marketing, Technical Support, Network Administration, Network Security
Education
ITI Technical College 2011 — 2013
Associate's degree, Information Technology
Runnels High School 1993 — 1999
Diploma, General
T-Mobile September 2015 - Present
T-Mobile January 2014 - August 2015
Cox Communications February 2013 - December 2013
Verizon Wireless June 2012 - January 2013
T-Mobile July 2006 - May 2012
Skills
Retail Management, Wireless, Direct Sales, Customer Retention, Customer Experience, Team Leadership, Mobile Devices, Mobile Technology, Networking, Troubleshooting, Active Directory, Network Administration, Security, Software Installation, Operating Systems, Employee Training, Merchandising, Telecommunications, Retail Sales, Inventory Management, Windows 7, Technical Support, Leadership, Sales Process, Recruiting, Store Management
Education
Sullivan University 2014 — 2016
Master of Business Administration (MBA)
University of Phoenix 2011 — 2013
Bachelor of Science, Information Technology
Indiana Wesleyan University 2007 — 2009
Associate's degree, Business Administration
Sullivan University
Tire Discounters December 2011 - Present
Tire Discounters December 2011 - Present
Advance Auto Parts November 2011 - Present
Wal-Mart Stores INC September 2010 - December 2011
McDonald's Corporation July 2002 - September 2010
Cox Communications October 2007 - January 2008
McDonald's Corporation July 2001 - August 2005
Skills
Customer Service, Automotive, People Skills, People-oriented, Technology, Business Strategy, Business Operations, Clerical Work, Management
Education
ITT Technical Institute-Hilliard 2007 — 2008
Incomplete, Electrical/Electronics Drafting and Electrical/Electronics CAD/CADD
Columbus West High School 2003 — 2007
High School Diploma, Information Technology and Business Management
North East Career Center
Diploma, Computer Graphics and Design
PulteGroup March 2015 - Present
McKesson Health IT August 2014 - March 2015
McKesson September 2012 - August 2014
Cox Communications May 2011 - August 2011
Booz Allen Hamilton May 2007 - June 2010
Skills
Social Media, Business Process..., Financial Modeling, Strategy, Marketing Strategy, Management Consulting, Data Analysis, Analytics, Program Management, Cross-functional Team..., Business Strategy
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2010 — 2012
MBA, Finance, Marketing
Jacksonville University
B.S., International Business, Spanish
Time Warner Cable June 2012 - Present
Time Warner Cable February 2008 - June 2012
Time Warner Cable February 2002 - August 2007
Cox Communications January 1999 - January 2002
Cox Communications January 1997 - January 1999
Time Warner Cable January 1991 - January 1997
Time Warner Cable January 1986 - January 1991
Time Warner Cable January 1981 - January 1986
Skills
Customer Experience, Call Center, Telecommunications, Customer Satisfaction, Budgeting, Staff Development, Management, Salesforce.com, Leadership, Call Centers, Sales, Program Management, Training, Operations Management, Customer Retention, Human Resources, Advertising, Telephony, Business Process..., Coaching, Wireless, Contact Centers, Customer Service, Product Management, Budgets, Process Improvement, B2B, CRM, Direct Sales, Strategic Partnerships, Team Building, Marketing, Sales Operations, Change Management, Strategy, Troubleshooting, Managed Services, Business Development, Vendor Management, Technical Support, Workforce Management, Cross-functional Team..., Account Management, Broadband, Time Management, Performance Management, VoIP, Team Leadership, Strategic Planning, Avaya
Education
Indiana University of Pennsylvania 1976 — 1980
BA, Journalism
Indiana University of Pennsylvania 1976 — 1980
Bachelor of Arts (B.A.), Journalism
Tesla Motors January 2015 - Present
Gilbane Building Company May 2014 - December 2014
Gilbane Building Company May 2012 - May 2014
Gilbane Building Company May 2011 - May 2012
Gilbane Building Company May 2010 - May 2011
Illinois Department of Transportation May 2009 - August 2009
Cox Communications June 2008 - August 2008
Skills
Construction Management, Scheduling, Pre-construction, Primavera P6, CPM Scheduling, Change Orders, Value Engineering, Project Estimation, Suretrack, LEED, Submittals, Construction, LEED AP, Subcontracting, RFI, On-Screen Takeoff, Contractors, Process Scheduler, Proposal Writing, Construction Safety, Constructability, Design-Build, Prolog, Project Bidding, OSHA 30-Hour
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2006 — 2010
Bachelor of Science (B.S.), Construction Management
j2 Global January 2015 - Present
Sprint December 2009 - April 2012
Cox Communications March 2007 - September 2008
Skills
Customer Service, Technical Support, Microsoft Word, Microsoft Excel, Call Centers, Typing, Filing, Data Entry, PowerPoint, Customer Oriented, Troubleshooting, Management, Sales Operations, QuickBooks, Computer Hardware, Windows 7, Wireless, Customer Experience, Windows, System Administration, Networking, Windows Vista, Outlook, Computer Repair, Software Installation, LAN-WAN, Hardware, Microsoft Office, Laptops, Operating Systems, Computer Maintenance, Network Administration
Education
ITT Technical Institute-Las Vegas 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
Cox Communications March 2004 - Present
Skills
Account Management, Team Building, Customer Satisfaction, Customer Retention, Customer Service, Call Centers, Leadership, Telecommunications, Team Leadership, Sales, Direct Sales, Strategic Planning, Sales Process, Cold Calling, Customer Experience, Management, Training, Sales Operations, Salesforce.com
Education
Iowa Western Community College 1992 — 1994
Business Administration and Management, General
Cox Communications September 2014 - Present
AutoTrader.com May 2011 - Present
City of Atlanta November 2007 - August 2010
State of Georgia February 2006 - November 2007
Merrill Lynch July 2002 - September 2005
Aetna U.S. Healthcare January 1997 - January 2002
AT&T January 1993 - January 1997
Skills
Call Center, Process Improvement, Customer Service, Operations Management, Vendor Management, Performance Management, Customer Satisfaction, Metrics, Change Management, Team Building, Strategic Planning, Coaching, Cross-functional Team..., Budgets, Business Process..., Program Management, Team Leadership, Leadership, Leadership Development, Management, CRM, Business Analysis, Call Centers, Project Management, Analysis, Training, Six Sigma, Forecasting, Strategy, Quality Assurance, Business Planning, Workforce Management, Analytics, Customer Experience
Education
2011 Strayer University 2010 — 2013
Masters, Business Administration
Jacksonville University 2001 — 2004
Bachelor Degree, Business Management
Florida Community College
Associate Degree, General Education
Purdue University
Cox Communications July 2012 - Present
Ameristar Casinos, Inc. June 2004 - July 2012
Skills
Troubleshooting, Active Directory, Computer Hardware, Windows Server, Technical Support, Servers, System Administration, Networking, Network Administration, Windows 7, Group Policy, Software Installation, Enterprise Software, VMware View, VMware ESX, DHCP, Backup Exec, CommVault
Education
ITT Technical Institute-Omaha 2002 — 2004
Associate's Degree, Computer Systems Networking Systems
Musser Public Library May 2011 - Present
Cox Communications February 2006 - November 2007
The Daily Nonpareil, Council Bluffs, Iowa March 2001 - August 2004
Skills
Editing, Community Outreach, Press Releases, Blogging, Social Media, Ap Style, Copy Editing, Journalism, Media Relations, Copywriting, News Writing
Education
Iowa State University 1998 — 2000
Communication, Journalism, and Related Programs
Iowa State University 1986 — 1991
Bachelor of Applied Science (BASc), Sociology, English Literature
quedUp Djs/ quedUpRadio January 2005 - Present
Cox Communications November 2002 - October 2007
Skills
Adobe Design Programs, Pinnacle Studio, Pro Tools, Avid, Professional Audio, Green Screen Keying, Video Production, Production Assistance, Music Production, Program Production, Audio Post Production, Production Managment, Video Editing, Producing Web Content, Web Content Creation, Videography, Traditional Animation, Web Video, Content Development, Creative Writer, Storyboarding, Creative Content..., Creative Services, Webcasting, Internet Radio, Audio Branding, Radio Advertising, Online Advertising, Advertising, Music Publishing, Musicians, Composers, Artists, Drums, Keyboard Skills, MIDI, DJ, Voice Over, Voice Acting, Analog Recording, Analog Video, Creative Direction, Audio Editing, Brand Development, Music, Creative Writing, Social Networking, Film, Public Speaking, Social Media
Education
George Washington/T.C. Williams 1989 — 1990
Bachelor's degree, Digital Production
State of Connecticut 2000 — 2001
High School Diploma, General Studies
International Academy of Design 2010 — 2013
Bachelor of Fine Arts (B.F.A.), Digital Media Production
Irvine Valley College August 2010 - Present
Invisible Children Inc. May 2011 - May 2012
Invisible Children Inc. January 2011 - May 2011
Cox Communications March 2010 - June 2010
Skills
Non-profits, Public Speaking, International Relations, Social Media, Salesforce.com, Social Networking, Customer Service, Spanish, Facebook, Logistics, International Logistics, Logistics Management, Shipping, International Shipping, UPS Shipping, Shipworks, Magento, Shopify, Microsoft Excel, Microsoft Word, CSV, Data Entry, Warehousing, Warehouse Management, Inventory Management, Recieving, Invoicing, Order Management, Order Fulfillment, Packaging, Hands-on Training, Supervising, Customer Satisfaction, Data Analysis, Pallets, Pallet Jack, Organization, Processing
Education
Irvine Valley College 2010 — 2013
Cox Communications December 2009 - August 2015
Cox Communications August 2008 - November 2009
WBUW-TV January 2008 - July 2008
Skills
Online Marketing, New Business Development, Digital Media, Social Media, Social Media Marketing, Media Planning, Facebook, Advertising, Integrated Marketing, Marketing, Digital Marketing, Marketing Communications, Public Relations, Event Planning, Television, Media Buying, Sales
Education
New York Law School 2015 — 2018
Doctor of Law (JD)
University of Wisconsin-Madison 2006 — 2008
BA, Communications
Indiana University Bloomington 2004 — 2005
Domino's Pizza October 2012 - Present
Greater Milan Area Community Foundation (GMACF) 2010 - Present
Big Buck Research & Analytics January 2008 - Present
Michigan State University 2008 - 2013
Cox Communications January 2006 - January 2008
Wilson Research Strategies March 2005 - January 2006
SymphonyIRI Group June 2001 - May 2003
Skills
SPSS, SAS, Structural Equation..., SEM, Hierarchical Linear..., HLM, Logistic Regression, Linear Regression, Survival Analysis, Cluster Analysis, Factor Analysis, Principal Component..., Demography, Survey Methodology, Market Research, Data Mining, Data Modeling, Predictive Analytics, Model Predictive Control, Forecasting, Consumer Behaviour, Analytics, Statisticians, Strategic Planning, Propensity Modelling, Competitive Analysis, Competitive Intelligence, Perceptual Mapping, Customer Satisfaction..., Strategic Brand..., Pricing Strategy, Demographic Profiling, Demographic Analysis, Advertising Research, ROI Optimization, Data Validation, Channel Optimization, Consumer Packaged Goods..., Linear Models, Data Analysis, Segmentation, Time Series Analysis, Survey Design, Analysis, Quantitative Research, Marketing Research, Statistical Modeling, Customer Analysis, Questionnaire Design, Marketing Analytics
Education
Michigan State University 2008 — 2016
Doctor of Philosophy (Ph.D.), Survey Methodology & Demography, 4.0
University of Oklahoma 2006 — 2008
M.A., Sociology (Censal Statistics), 4.0
Indiana University Bloomington 1999 — 2001
B.S., Kelley School of Business: Marketing (Quantitative Analysis), 3.7
Washtenaw Community College 1996 — 1999
A.S. Business Management, A.S. Marketing, Certificate of Sales, and A.S. Gen Ed, 3.9
Cisco May 2015 - Present
Liberty Tax Service 2014 - April 2015
Macys March 2013 - February 2014
macys August 2012 - February 2014
Cox Communications 2014 - 2014
Liberty tax service 2013 - 2014
RadioShack March 2007 - April 2011
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Retail, Store Management, CCNA, Visual Merchandising, Inventory Control, PowerPoint, Windows, Networking, Loss Prevention, OSI Model, Merchandising, Network Engineering, Programming, Software, Network Security, Building Computers,..., Telephone Skills, Retail Sales, Jewelry, Outlook, Access, Computer Hardware, Time Management, Troubleshooting
Education
ITT Technical Institute-Norfolk 2011 — 2013
Associate of Science (A.S.), Information Technology Computer Network Systems
ACI Worldwide May 2015 - Present
Catering Creations December 2006 - Present
Schneider Electric July 2013 - March 2015
Cox Communications February 2011 - April 2013
Mutual of Omaha February 2010 - February 2011
Cox Business May 2006 - December 2008
Hilton Worldwide 2004 - 2006
North Central Management Group January 2003 - August 2003
North Central Management Group 2001 - 2003
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Proficient on PC & Mac, Bilingual-English/Spanis..., Mid-level management, Leadership, Sales Management, Account Management, Telecommunications, New Business Development, Managed Services, Spanish, Direct Sales, Sales, Call Centers, Food & Beverage, Hospitality Management, Customer Satisfaction, Technical Support, Salesforce.com, Training, Management, Team Leadership, Hotels, Team Building
Education
Complutense de Madrid 1997 — 1998
Diploma, Spanish Language and Culture; Foreign Currency and Markets
University of Nebraska at Omaha 1996 — 1998
Bachelor of Arts, International Studies and Business
Iowa State University 1988 — 1990
TWO MEN AND A TRUCK® April 2011 - November 2014
Omaha Public Schools January 2008 - September 2011
Sarpy County Probation Office April 2007 - January 2009
The Spring Center July 2006 - April 2008
Zalkin, INC September 2007 - January 2008
Hewlett-Packard Company May 2005 - July 2007
Midwest Maintenance Co January 2004 - May 2005
Qwest November 2001 - August 2003
Cox Communications March 1998 - October 2001
VA Medical Center February 1996 - March 1998
Skills
Data Entry, Payroll, Customer Service, Human Resources, Coaching, Outlook, Team Building, Accounts Payable, Accounts Receivable, Sales, Leadership Development, PeopleSoft, Microsoft Word, Microsoft Office, Inventory Management, Management, Microsoft Excel, Budget, PowerPoint, Employee Relations, Access, Recruiting, Building Relationships, Social Networking, Employee Benefits, Research, Troubleshooting, Event Planning, Office Management, Retail, Change Management, Performance Management, Time Management, People Skills, Customer Satisfaction, Account Management, Leadership, Organizational..., Teamwork, Team Leadership, Process Scheduler, Social Media Marketing, Event Management, Benefits Administration, QuickBooks, Networking, Social Media, Training
Education
Iowa Central Community College 2011 — 2012
Associates, Business Administration, Management and Operations
Omaha South High School 1985 — 1989
high school diploma, general
Attended Nebraska College
Business, 2003 for business administration and Accounting
The Mullberry Group 2010 - Present
TeamLogicIT 2004 - 2010
Durst Organization 2002 - 2003
Cox Communications 1997 - 2001
Atlantic Star Communications 1993 - 1997
Skills
Social Media Marketing, Public Relations, Marketing, Advertising, Direct Marketing, Social Media, Event Planning, Nonprofits, Radio, Broadcast, Human Resources, Budgets, Market Research, Radio Broadcasting, Sponsorship, Small Business, Real Estate, Editing, Public Speaking, Microsoft Office
Education
Iona College 1989 — 1993
Bachelor, Communications
Institut catholique de Paris 1991 — 1991
Certificate, Cultural Studies
Our Lady of Good Counsel 1985 — 1989
Cox Communications September 2013 - Present
Cox Communications January 2013 - September 2013
Cox Communications Inc. February 2004 - January 2013
Cox Communications February 2001 - February 2004
Tribune Interactive February 1998 - June 2000
Skills
Strategic Planning, Product Lifecycle..., Wireless, Business Development, Product Development, Ethernet, Product Strategies, Leadership, Product Management, Cloud Computing, Management, IP, Advertising, Product Marketing, Telecommunications, Project Management, Strategy, New Media, Cross-functional Team..., Mobile Devices, Sales, Program Management, Change Management, Strategic Partnerships, Managed Services, Project Planning, Strategic Leadership
Education
The College of William and Mary - The Mason School of Business 1996 — 1998
MBA, Product Management, Marketing Strategy
Ithaca College 1985 — 1989
BS Communications, Cinema and Photography; Marketing/Advertising Minor
CableONE Advertising June 2009 - Present
CableWest September 2001 - May 2009
Cox Communications October 1985 - August 2001
Dimension Cable TV 1985 - 1992
American Cable TV 1985 - 1987
WTTS-AM & WGTC-FM 1978 - 1984
Skills
Advertising, Television, Account Management, New Business Development, Broadcast
Education
Indiana University Bloomington 1976 — 1979
BA - Telecommunications, History, Art
University of Wisconsin - Platteville 1975 — 1976
Cartography, Geography
Kendall College, Evanston, IL 1974 — 1975
Commercial Art
Cox Communications July 2014 - Present
Cox Enterprises August 2003 - July 2014
INDAYMO January 1991 - December 1994
DICOESA December 1987 - June 1994
Skills
Broadband, VoIP, Telecommunications, Cisco Routers, Wireless Networking, Routers, Sales Process, Networking, Technical Support, BMC Remedy, DOCSIS, Mechanics, Metro Ethernet, Broadband Networks, Nortel DMS, Mechanical Engineering, CAD/CAM, Alcatel, Metallurgy, Telephony, Customer Satisfaction, Customer Service, IPTV, Ethernet, Testing, Mattresses, Troubleshooting, Call Centers, Process Improvement, Management
Education
Instituto Tecnológico de Tijuana 1988 — 1990
Bachelor of Business Administration (B.B.A.), Accounting and Finance
SOUTHWEST ENERGY SOLUTIONS LTD August 2014 - Present
Cox Communications October 2003 - Present
CCI Communications January 2003 - October 2003
Sprint Broadband January 2001 - December 2002
Skills
Microsoft Excel, •AC/DC Circuit Design, •Digital..., •Understanding of..., •Routing Communication..., •Ability to work well..., Microsoft Office
Education
ITT Technical Institute-Tucson 2012 — 2014
Associate's degree by 12/2014, Electrical Engineering Technologies/Technicians
Pima Community College 1994 — 1999
no degree, Construction Drafting
STRAIGHTSOURCE May 2015 - Present
Florida Blue June 2013 - July 2014
Amerigroup Corporation September 2010 - June 2013
Dominion Enterprises January 2007 - March 2008
Cox Communications January 2001 - June 2006
Cincinnati Bell Telephone January 2000 - December 2000
Intermedia Partners April 1997 - June 1999
TKR Cable Company December 1993 - March 1997
Trillium Cable Communications May 1989 - November 1992
Time Warner Cable (formerly ATC) September 1986 - April 1989
Skills
Media Relations, Strategic Communications, Marketing Communications, Training, Strategic Planning, Program Management, Policy, Marketing Strategy, Project Planning, Leadership, Internal Communications, Organizational..., Strategy, Social Media, Integrated Marketing, Business Planning, Budgets, Editing, Customer Service, Management, Proposal Writing, Business Development, Coaching, Crisis Communications, Sales Operations, Community Development, Sales Management, Cross-functional Team..., Medicare, P&L Management, Brand Management, Employee Relations, Community Relations, Government Relations, Business Process..., Go-to-market Strategy, Provider Relations, Provider Network..., Medicaid Managed Care, Content Strategy, Digital Strategy, Customer Engagement, Public Policy, Employee Wellness..., Chronic Care Management, Medical Cost Containment
Education
Ohio University 1979 — 1980
Master's, Sports Management
Ithaca College 1976 — 1979
B.S., Business Administration
Forrester Research December 2013 - Present
Forrester Research March 2011 - December 2013
Dana Haxton's Wine and Spirits May 2005 - March 2011
Cox Communications June 2009 - August 2009
Skills
Customer Experience, Problem Solving, Web Strategy, Digital Marketing, Client Interfacing, Project Management, Strengthening Client..., Leadership, Market Research, Photography
Education
James Madison University 2006 — 2010
BBA, Marketing
Select Homes - Mike Grbic Team March 2015 - Present
WaterWalk Hotel and Apartments July 2014 - Present
Hotel at WaterWalk March 2013 - Present
KPTS, Channel 8 February 2012 - March 2013
Cox Communications 2011 - 2012
J.P. Weigand & Sons, Inc. July 2009 - December 2011
Target May 2010 - May 2011
Plaza Real Estate 2004 - 2009
Westin Hotels & Resorts 1992 - 1997
Skills
Sellers, Listings, Marketing, Sales, Event Planning, Social Media
Education
Iowa State University 1984 — 1988
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Iowa State University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Marketing
Keokuk high school
Hampton City Schools September 2013 - Present
Chryden Enterprises January 2011 - Present
Cox Communications September 2006 - November 2010
Sprint Together with Nextel January 2003 - August 2006
Nextel Communications April 2000 - January 2003
Skills
Call Center, Vendor Management, Call Centers, Telecommunications, Customer Satisfaction, Process Improvement, Program Management, Change Management, Training, Management, Leadership, CRM, Cross-functional Team..., Customer Experience, Team Building, Outsourcing, Customer Service
Education
James Madison University
Bachelor, Science Political Science
Strayer University
Master's, Business Administration; Management
Cox Communications December 2011 - Present
AT&T June 2007 - March 2011
AT&T April 2001 - September 2006
TARGETRONIX September 2000 - April 2001
Hess Corporation January 1997 - July 2000
Education
Indiana University Bloomington 1983 — 1985
Marketing
Cox Communications May 2007 - June 2011
Skills
Sales, Small Business, Commercial Litigation, Training, Interviews, Program Management, Customer Service
Education
ITT Technical Institute-Indianapolis
XO Communications January 2013 - Present
Broadview Networks November 2011 - January 2013
Earthlink Business September 2009 - October 2011
Excel Telecommunications March 2008 - June 2008
Covad Communications June 2006 - February 2008
Cox Communications May 2003 - June 2006
SBC 1996 - 1999
Skills
Telecommunications, CCNA in progress, MPLS, VoIP, Network Optimization, Cloud Computing, Unified Communications, Ethernet, SIP Trunking, Network Design, Broadband, Hosted Services, PRI, Metro Ethernet, Co-location, Channel, Managed Services, CCNA, IP, Sales Management, Wireless, WAN, Professional Services, Sales Operations
Education
Irvine Valley College 2011 — 2012
AS, Computer Information Management
Navy - Nuclear Engineering Technology 1990 — 1992
Electronic Engineering Technology, Nuclear Science
Intel September 2004 - Present
Cox Communications September 2000 - September 2004
Arizona Department of Corrections April 1994 - September 2000
Skills
Troubleshooting, Security, Manufacturing, Cross-functional Team..., Semiconductors, Engineering, Management, Electronics, Team Building, Maintenance & Repair, Lean Manufacturing, Customer Service, Sales Management, Continuous Improvement, Microsoft Word
Education
ITT 2002 — 2004
Ass, Electrical Engineering
ITT Technical Institute-Tucson 2002 — 2004
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Cox Enterprises January 2015 - Present
Cox Communications January 2013 - Present
Cox Communications January 2010 - Present
Cox Communications September 2004 - January 2010
Argenbright Security, Inc. (Cognisa Security, Inc.) 1997 - 2004
Borg-Warner Protective Services 1988 - 1997
Skills
Talent Acquisition, Executive Search, Talent Management, Recruiting, Performance Management, Employee Engagement, Succession Planning, Applicant Tracking..., Onboarding, College Recruiting, Workforce Planning, Technical Recruiting, Vendor Management, Human Resources, PeopleSoft
Education
Indiana University Bloomington
BS, Marketing
Lakota High School
Cincinnati, Ohio
Accenture January 2014 - Present
Accenture 2012 - 2014
NeuLion Inc 2007 - 2012
France Telecom / GlobeCast 2005 - 2007
Charter Communications 2002 - 2004
ACTV 1999 - 2001
Cox Communications 1996 - 1999
Western Communications 1989 - 1996
NBC 1982 - 1985
Skills
Emerging Technologies, Product Development, Marketing Management, Strategic Partnerships, Digital Media, IPTV, Mobile Devices, Web Video, VOD, Television, Broadcast, Digital Strategy, New Media, Video, Streaming Media, Digital Video, Product Management, Mobile Marketing, Content Strategy, Digital Marketing, Mobile Applications, Product Marketing, Business Strategy, Strategy, Social Media Marketing, Broadcast Television, Telecommunications, Media Planning, Marketing Strategy, Content Management, Video Production, Integrated Marketing, Online Advertising, Creative Direction, SEM, Start-ups, Web Analytics, Advertising, Entertainment, Mobile Advertising, E-commerce, Marketing, Online Marketing, Management, Lead Generation, Interactive Marketing, Business Development, Email Marketing, Competitive Analysis, Brand Development
Education
Tulane University 1980 — 1982
MBA
Ithaca College 1976 — 1980
BS, Business/Communications
Northwestern University
Film/Television/Radio
Tropicana Entertainment - Belle of Baton Rouge June 2014 - Present
seafood chest April 2009 - 2014
Tropicana Entertainment Inc. September 1994 - 2014
tropicana September 1994 - June 2011
Cox Communications April 1983 - March 1994
Skills
Restaurants, Social Media, Hospitality, Restaurant Management, Inventory Management, Food & Beverage, Time Management, Sales, Food, Food Service, Event Management, Teamwork, Team Building, Customer Service, Hotels
Education
ITI Technical College 1993 — 1994
electrical industrial technical instrumentation, Instrumentation Technology/Technician
Technology Service Professionals June 2013 - Present
Dream Theatres March 2013 - April 2013
Express Communications August 2012 - December 2012
ABB August 2011 - July 2012
RCH Cable October 2009 - August 2010
Cox Communications August 2006 - August 2007
US Navy May 2000 - June 2006
Skills
Common sense, Software Installation, Testing, Automation
Education
ITT Technical Institute-Norfolk 2011 — 2011
Information Technology
Regent University 2010 — 2011
Psychology
Christian Life College-Stockton, California 2007 — 2009
Bible & Theology
Cox Communications February 2006 - Present
Arizona Department of Education 2006 - 2008
Intel 2001 - 2006
Motorola Semiconductor 1994 - 2001
IBM Global Business Services April 1989 - March 1994
Skills
Public Speaking, Problem Solving, Customer Relations, Customer Service, Call Center, Team Leadership, Coaching, Customer Experience, Visio, Leadership, Call Centers, Process Improvement, Outlook, Training, Microsoft Word, Customer Satisfaction, Vendor Management, Team Building, Troubleshooting, Leadership Development, Strategic Planning, Business Analysis, Operations Management, Software Documentation
Education
University of Phoenix 2003 — 2006
BSBM, Business Administration and Management, General
Mesa Community College 1996 — 2001
AA, General
ITT Technical Institute-Tucson 1987 — 1988
AA Computer Electonics and Engineering, Industrial Electronics Technology/Technician
inCode, a division of Ericsson April 2015 - Present
inCode, a division of Ericsson March 2014 - April 2015
inCode, a division of Ericsson February 2013 - March 2014
inCode Telecom Group January 2012 - February 2013
Boeing May 2011 - August 2011
Cox Communications December 2010 - June 2011
Studioplex Studios August 2009 - May 2011
GEORGIA TECH FASET August 2007 - January 2009
WRFG Radio June 2006 - August 2007
Skills
Social Media, Budgeting, Social Networking, Market Research, PowerPoint, Word, Spanish, Event Planning, Customer Service, Marketing Communications, Research, Public Speaking, Data Analysis, Budgets, Online Marketing, Marketing, Leadership, Microsoft Word
Education
Georgia Institute of Technology - Georgia Tech College of Management 2007 — 2011
Bachelor of Science, Business Administration, 3.51 GPA
International Baccalaureate 2004 — 2007
International Baccalaureate
Houzz October 2012 - August 2013
AJJ Associates, Landscape Resource Specialists, Inc. 2002 - July 2011
Cox Communications 2004 - 2009
Skills
Account Management, Inside/Outside Sales, Customer Service, Product Marketing, Graphic Design, Home Staging, Advertising, Sales, Retail
Education
Irvine Valley College
Graphic Design
Saddleback College
Horticulture
University of California, Irvine
B.A., Fine Arts
San Diego Unified School District August 2010 - Present
Neighborhood House Association 2007 - 2008
Cox Communications 2006 - 2007
US Navy January 1986 - January 2006
Skills
Windows, Customer Service, Hardware, Software Installation, Active Directory, DNS, Computer Hardware, Documentation, Network Administration, XP, Troubleshooting, Microsoft Office, Operating Systems, Problem Solving, Network Security, TCP/IP, Word, PowerPoint, Excel, Desktop Support, Security, Technical Writing, VMware, Supervisory Skills, Linux, Unix, Training, Technical Support, Telecommunications, Windows 7, System Administration, Software Documentation
Education
ITT Technical Institute 2010 — 2012
Bachelor of Science (B.S.), Information Technology-Computer Network Systems
ITT Technical Institute-San Diego 2010 — 2012
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
ITT Technical Institute 2008 — 2010
A.S., Computer Network Systems
AT&T Government Solutions Inc 2005 — 2005
Microsoft Server 2008
TACTRAGRUPAC
CPWrite freelance writing January 2000 - Present
Brodart 2005 - 2007
Susquehanna Health 2001 - 2004
Cox Communications 1998 - 2000
Star 107.9 1998 - 1999
Highlights for Children 1997 - 1998
Skills
Editing, Press Releases, Advertising, Newsletters, Market Planning, Web Content, Copy Editing, Proofreading, Editorial, Media Relations, Copywriting, Feature Articles, Creative Writing
Education
Penn State University 1993 — 1997
English, English, Business
International School of Brussels 1984 — 1986
First Data Corporation March 2015 - Present
Cox Communications June 2014 - March 2015
Fiserv August 2011 - June 2014
Ceridian 2010 - January 2012
2009 Equifax Consumer Services September 2007 - December 2009
Hewlett-Packard January 2005 - September 2006
Proudfoot Consulting December 2003 - January 2005
COMPUCOM SYSTEMS November 2002 - December 2003
Hewlett-Packard January 2000 - January 2002
GE Capital July 2000 - December 2000
Skills
Vendor Management, PMP, ITIL, Integration, Project Management, SDLC, Program Management, PMO, Process Improvement
Education
DEKALB TECHNICAL COLLEGE
Jackson State University 1981 — 1987
BS, Business Management
LEAN METHODOLOGY EQUIFAX CORP
SOUTHERN POLYTECHNIC UNIVERSITY
Stern Advertising September 2008 - Present
Stern Advertising 2008 - 2008
Comcast Spotlight February 2004 - October 2007
H2 Communications, Inc. July 2002 - February 2004
Cox Communications September 1999 - May 2002
St. George Group 1996 - 1999
Skills
Digital Marketing, Media Buying, Email Marketing, Display Advertising, Advertising
Education
Indiana University of Pennsylvania 1988 — 1992
Bachelor of Science in Communications Media, Concentration in Journalism
Harry Norman Realtors August 2015 - Present
OmniPoint April 2008 - December 2012
Self-employed January 2006 - April 2008
Cox Communications August 2002 - January 2006
Self-employed January 2000 - August 2002
Verizon Wireless (formerly GTE) June 1993 - January 2000
Eli Lilly and Company June 1988 - August 1991
Skills
Strategy, Organization Skills, Market Research, High Sense Of Urgency, Following Up, Needs Assessment, Interpersonal..., Competitive Analysis, Market Analysis, Customer Satisfaction, Customer Service, Business Relationship..., Product Management, Negotiation, Lead Generation, Leadership, Go-to-market Strategy, Communication, Thorough Research, Product Marketing, Expert Communicator, Relationship Management, Relationship Building
Education
Penn State University 1991 — 1993
MBA, Marketing
Indiana University Bloomington 1984 — 1988
BS, Business
Vigor Systems Inc. November 2014 - Present
Vigor Systems Inc. May 2014 - October 2014
The Active Network Inc January 2012 - December 2012
WordSmart Corporation 2006 - 2009
Cox Communications October 2003 - December 2007
Skills
Troubleshooting, Windows 7, HTML, Team Leadership, Active Directory, Microsoft Office, Data Center, Windows Server, Cloud Computing, Photoshop, Windows, OS X, SharePoint, VMware, Customer Service, Network Administration, XP, Technical Support, System Administration, Operating Systems, Networking, Help Desk Support, Computer Hardware, System Deployment, Microsoft Exchange, TCP/IP, Windows XP
Education
ITT Technical Institute-San Diego 2013 — 2013
Current, Network and System Administration/Administrator
Computer Education Institute 2002 — 2002
Networking and Computer Repair, Information Technology
American Tower October 2011 - June 2014
ADP February 2005 - August 2010
Cox Communications June 2003 - February 2005
Skills
Tax, Accounting, Financial Reporting, Account Reconciliation, Financial Analysis, Tax Preparation, Auditing, Corporate Tax, Payroll, General Ledger, Income Tax, Tax Accounting, Sales Tax, Sarbanes-Oxley Act, Internal Controls
Education
Jacksonville University
MBA, International Business
University of North Florida
BBA, Accounting & Marketing
other
Nebraska Methodist Health System August 2015 - Present
Cox Communications November 2013 - July 2015
US Army June 2006 - November 2013
Skills
Human Resources, Human Resource Planning, Training, Employee Training, Communication, Transmission Systems, Leadership, Personnel Management, DoD, Army, Security Clearance, Force Protection, Military Training, Operational Planning, Military Experience, Organizational..., Military, Team Leadership, Team Building, Leadership Development, Information Assurance, Time Management, Afghanistan, Organizational..., Tactics, Active Directory, Desktop Application..., Help Desk Support
Education
ITT Technical Institute-Omaha 2014 — 2016
Network Systems Administration
Salem High School 2000 — 2004
High School Diploma, Business/Commerce, General
Gordmans August 2015 - Present
Cox Communications August 2014 - August 2015
Omaha Steaks November 2013 - January 2015
United States Postal Service July 2013 - October 2013
USstoragesearch.com July 2012 - June 2013
Frank & Scents December 2012 - May 2013
West Teleservices September 2011 - May 2012
Securitas April 2009 - September 2011
Car Biz February 2008 - October 2008
Cars 2 Day June 2006 - March 2007
Skills
Customer Service, Sales, Microsoft Office, Physical Security, Security, Retail
Education
ITT Technical Institute-Omaha 2008 — 2011
Associate of Applied Science (A. A. S.), Criminal Justice
Omaha College of Health Careers
Cox Automotive Inc. November 2014 - Present
Cox Communications April 2010 - November 2014
Travel Channel 2007 - April 2010
Cox Communications 2002 - 2007
Manheim 2000 - 2002
Cox Enterprises 1997 - 2000
Nanco Enterprises 1994 - 1997
Brett Woods, CPA 1991 - 1993
KPMG 1988 - 1990
Skills
Strategic Planning, Budgeting, Process Improvement, Cost Reduction, Telecommunications, Supply Chain, Budgets, Forecasting, Mergers & Acquisitions, Cross-functional Team..., Strategy, Operations Management, Leadership, Integration, Team Building, Management, Project Management, Vendor Management, Human Resources, Business Process..., Product Development, Finance, Sales, Product Management, Project Planning, Business Analysis, Contract Negotiation, Program Management, Financial Analysis, Auditing, Analysis, Change Management, Competitive Analysis, Executive Management, Start-ups, Business Planning
Education
Ithaca College 1984 — 1988
Bachelor of Science, Accounting
State University of New York College at Buffalo 1993 — 1996
Bachelor of Fine Arts, Photography
Shiloh Industries May 2013 - Present
Cox Communications December 2011 - May 2013
Skills
Cable Modems, Call Centers, Technical Support, Windows 7, Troubleshooting, Active Directory, Software Documentation, Windows XP, Routers, DHCP
Education
ITT Technical Institute-Strongsville 2012 — 2014
Associate's Degree, Network and System Administration/Administrator
Cox Communications May 2000 - October 2014
Skills
Troubleshooting, Technical Support, Computer Maintenance, Customer Service, Telecommunications, Networking, Computer Hardware, Microsoft Office, Customer Satisfaction, Help Desk Support, Process Improvement, Call Centers, Broadband, Network Security, TCP/IP
Education
San Diego Continuing Education 2014 — 2015
Certificate of Completion, Information Technology
ITT Technical Institute-San Diego 1989 — 1995
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Quest Drape December 2014 - Present
Quest Drape March 2009 - Present
Get Married Media January 2006 - January 2009
Whole World Improv Theatre January 1998 - June 2008
Cox Communications August 2004 - August 2006
Skills
Event Management, Event Planning, Corporate Events, Live Events, Coordinating Special..., AV, Audio Visual Integration, Audio Visual Rental, Audio Visual Support, Special Events..., Special Events..., New Business Development, New Business..., National Accounts, Sales Management, Salesforce.com, Sales Operations, Sales Presentations, Direct Sales, Sales Process, Sales Promotion, Promotions, Trade Promotions, Film Production, Media Production, Improvisational Comedy, Acting, Motivational Speaking, Public Speaking, Impromptu Speaking, Sports Marketing, Directing Others, Creative Direction, Television Directing, Directing Talent, Directing Teams, NACE, ISES, MPI, Broadcast, Fibromyalgia Research, Trade Shows, Meeting Planning, Marketing, Hospitality, Social Media Marketing, Public Relations, Management, Sales, Entertainment
Education
Jacksonville State University 1993 — 1998
Communication/Marketing, Sports Broadcast/Public Relations
Charter Communications March 2014 - Present
Cox Communications July 2012 - March 2014
Cox Communications March 2010 - August 2012
Cox Communications May 2008 - March 2010
Cox Communications May 2006 - May 2008
Cox Communications January 2005 - March 2006
Cox Communications April 2001 - January 2005
Skills
Telecommunications, Strategic Communications, Financial Analysis, Leadership, Training Facilitation, Sales Management, Sales Operations, Sales Process, Call Centers, Forecasting, Accountability, Strategic Vision, Training, Training, Sales, Customer Experience, Cross-functional Team..., Customer Retention, Management, Team Leadership, CRM
Education
Indiana Wesleyan University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cox Communications June 2014 - Present
Safeway Service Center April 2014 - June 2014
Arizona Public Service (APS) January 2013 - April 2014
Graybar February 1981 - December 2012
Graybar 1981 - 2012
Skills
Mobile technology..., LAN and WAN..., Outlook, File, Desktop Computers, Peripherals, OWA, PC Peripherals, Microsoft Operating..., Corporate Desktop..., WIndows Active Directory, Cisco VPN, Technical Coaching, Remote User Support, Mobile Technology, VoIP, Microsoft Exchange, Multi Tasking, Software Installation, Servers, Troubleshooting, Technical Support, Active Directory, Team Building, SCCM, Networking, Management, Team Leadership, Server Administration, XP, Laptops, BMC Remedy, Access, SharePoint, Information Technology, Windows 7, LAN-WAN, Windows XP, Help Desk Support, System Deployment, Blackberry Enterprise..., Printers
Education
Rio Salado College 2014 — 2014
A+ Prep for COMPTIA A+ Certification
Iowa State University 1975 — 1979
Bachelor of Science (B.S.), Industrial Administration
Nothing But NET August 2014 - Present
State Farm April 2014 - August 2014
Cox Communications October 2013 - June 2014
Vemma April 2013 - June 2013
Skills
VPN, installing windows 7, configureing windows 7, VMware, VMware Player, Office 2010, Troubleshooting, windows server 2008, Windows Server, Networking, Windows, System Administration, Windows 7, Visio, Active Directory, Security, Software Documentation, Computer Hardware, XP, Network Administration, Customer Service, Access, Operating Systems, Software Installation, Printers, Computer Repair, Microsoft Exchange, Windows XP Pro, Windows XP, Technical Support, Microsoft Word, Teamwork, Microsoft Office
Education
ITT Technical Institute-Phoenix 2012 — 2014
Associate's degree, Network and System Administration/Administrator, 4.0 GPA
Cox Enterprises January 2014 - Present
Cox Communications September 2012 - January 2014
Skills
Research, Project Management, Microsoft Excel, PowerPoint, Public Speaking, Customer Service, Nonprofits, HTML, Microsoft Word, Microsoft Office, Windows, English, Program Management
Education
ITT Technical Institute-Duluth
Louisiana Secretary of State September 2014 - Present
Crompion International December 2011 - July 2014
Wolters Kluwer July 2008 - November 2011
Cox Communications June 2007 - May 2008
US Army June 2002 - June 2007
Ascension Parish School Board August 2001 - June 2002
Skills
Microsoft Office, Microsoft Excel, Organization, Multi Tasking, Customer Service, Leadership, Problem Solving, Process Scheduler, Logistics, Policy, Time Management, Technical Support, Documentation, Training, Communication, Program Management, PowerPoint, Troubleshooting, Microsoft Word
Education
ITT Technical Institute-Baton Rouge 2015 — 2017
Bachelor of Science (BS), Project Management and Administration
ITT Technical Institute-Baton Rouge 2013 — 2015
Associate of Science (AS), Business Administration and Management, 3.92
Southeastern Louisiana University 2001 — 2002
Liberal Arts (Pre-Law)
St. Amant High School 1998 — 2001
High School Diploma
Cox Business May 2014 - Present
Cox Business April 2012 - May 2014
Cox Communications March 2010 - April 2012
Cox Communications January 2010 - March 2010
DZ Atlantic September 2007 - October 2009
Data Mapping Solutions May 2004 - September 2006
Skills
Process Improvement, Project Management, GIS, Telecommunications, Troubleshooting, Leadership, Microsoft Office, AutoCAD, Contract Management, Team Leadership, Contract Negotiation, Data Analysis, Call Centers, Access
Education
Iowa State University 2011 — 2014
Master's Degree, Human Computer Interaction
Iowa State University 2010 — 2011
Graduate Certificate, Human Computer Interaction
University of Phoenix 2008 — 2009
Bachelor of Science in Business, Business Administration
New Mexico State University 1995 — 1998
Silver High School 1991 — 1995
Skanska November 2011 - Present
Cox Communications August 2004 - November 2011
Skills
Microsoft Excel, Construction, Construction Management, Contract Management, Project Planning, Contractors, Project Control, Contract Negotiation, Project Management, Subcontracting, Financial Accounting, Procurement
Education
ITT Technical Institute-Indianapolis
Associate's Degree, Accounting, 3.8
Senco Brands, Inc September 2014 - Present
Senco Brands, Inc January 2013 - September 2014
Mutual of Omaha March 2012 - November 2012
DatabaseUSA December 2011 - March 2012
Cox Communications February 2010 - December 2011
Cox Communications January 2008 - February 2010
Cox Communications May 2007 - December 2007
Anderson Ford, Omaha February 2007 - May 2007
H&H Chevrolet August 2006 - February 2007
The Pita Pit May 2004 - October 2005
Skills
Adult Education, Technical Training, Team Leadership, Computer Repair, Salesforce.com, Sales Process
Education
Iowa State University 2001 — 2006
Time Warner Cable November 2013 - Present
Time Warner Cable January 2009 - Present
Time Warner Cable March 2007 - January 2009
Cox Communications October 2005 - July 2006
Skills
Software Installation, Routing, Troubleshooting, Computer Network..., Telecommunications, Networking, BMC Remedy, Provisioning, Routers, WAN, TCP/IP, Training, Customer Service, LAN-WAN, Process Scheduler, Microsoft Excel, NOC, Call Centers, IP, Wireless, Cabling, Broadband, Project+, Project Management
Education
Western Governors University 2012 — 2015
Bachelor's degree, Accounting
ITT Technical Institute-Getzville 1999 — 2001
Associate's degree, Electronics Technology, 4.0
University at Buffalo 1998 — 1999
Computer Science
Cox Communications January 2000 - Present
Teligent January 1999 - January 2000
Electric Lightwave January 1998 - January 1999
United States Air Force January 1994 - January 1998
Skills
DOCSIS, OSPF, Network Engineering, IP, VoIP, Cisco IOS, BGP, MPLS, CMTS, Telecommunications, Network Design, Network Architecture, WAN, Routing, Metro Ethernet, DWDM, Ethernet, QoS, IPv6, T1, MPLS VPN, Networking, Switches, Broadband, Optical Fiber, LAN-WAN, Routing Protocols, Routers, Juniper
Education
Iowa State University
Master's Degree, Mathematical Statistics and Probability
Wichita State University
Bachelor of Science, Mathematics with emphasis in Statistics
Cox Communications April 2005 - Present
Rybin Plumbing & Heating March 2000 - April 2005
Lackawanna Leather 1986 - 1991
Skills
Administrative..., Data Entry, Editing, Access, Microsoft Publisher, Research, Event Management, Office Management, Marketing, Software Documentation, Project Coordination, Budgets, Database Administration, Purchase Orders
Education
Iowa Western Community College 1982 — 1983
Wright Medical Technology August 2012 - Present
Stryker Orthopaedics October 2009 - August 2012
Stryker Orthopaedics April 2007 - October 2009
Cox Communications January 2006 - March 2007
Skills
New Product Launches..., Leadership, Strategic Account..., Relationship Cultivation, Trauma Applications, Territory Growth..., Sales Abilities, Competition, Resident and Fellow..., Primary and Revision..., Operating Room Sales, Surgery, Orthopedic, Miller Heiman Sales..., Sales, Management, Capital Equipment, Disposables, Surgical Instruments, Market Development, Neurosurgery, Medical Sales, Medical Devices, Orthopedics, Product Launch
Education
Indiana University-Southeast 1999 — 2005
BS, Management
Indiana Academy
Cox Communications January 2015 - Present
Cox Communications October 2012 - December 2014
Cox Communications October 2010 - October 2012
Rutter Mills LLP October 2007 - October 2010
Clear Channel Communications August 2006 - October 2007
Skills
SEO, Social Media Marketing, Advertising, Logo Design, Market Planning, Direct Mail, Creative Strategy, Offer Development, Strategic Planning, Marketing Strategy, Marketing, Google Analytics
Education
Regis University 2008 — 2010
MBA
James Madison University 2002 — 2006
BBA
James Madison University 2002 — 2006
BBA
University of Antwerp 2005 — 2005
Business Marketing
Dacraft Manufacturing August 2011 - Present
Crossroads Church Newnan 2003 - 2011
Cox Communications March 2000 - March 2003
Skills
Team Building, Leadership, Customer Service, Strategic Planning, Budgets, Leadership Development, Sales, Microsoft Office, Team Leadership, Coaching, Training, Marketing, Social Networking, Event Planning
Education
International College of Broadcasting
Broadcast Communications, Broadcast Communications
Wilmington College
Cox Communications January 2010 - September 2014
Cox Communications February 2005 - September 2009
Kaiser Permanente February 1996 - March 2004
US Navy May 1987 - February 1993
Skills
Troubleshooting, Telecommunications, Technical Support, BMC Remedy, Customer Satisfaction, Customer Service, Windows, Cable Modems, Broadband, Access, Customer Experience, Call Centers, Networking, Windows 7, Computer Hardware, TCP/IP, Microsoft Excel
Education
Microskills 2004 — 2004
Certificate, A+, MCP
Maric College 1994 — 1994
Medical Office Management/Administration
ITT Technical Institute-San Diego
Network Systems Administration, Information Technology
ITT Technical Institute-San Diego
Network Systems Administration, Information Technology
ITT Technical Institute-San Diego
Network Systems Administration, Information Technology
HR Solutions July 2014 - Present
Cox Communications March 2012 - July 2014
AT&T January 2010 - March 2012
Skills
Telecommunications, Wireless, VoIP, Managed Services, IP, Unified Communications, MPLS, Integration, Vendor Management, Mobile Devices, Cisco Technologies, Cloud Computing, Solution Selling, Data Center, Network Design, Program Management, Requirements Analysis, SDLC, Business Analysis, Customer Service, Team Leadership, Team Building, Leadership, Account Management, Management
Education
ITT Technical Institute-Baton Rouge 2013 — 2015
Associate's degree, Software Development, 3.49
Southeastern Louisiana University 2006 — 2007
Ernst & Young May 2011 - Present
Ryan, Inc. September 2006 - June 2011
Delta Air Lines 2008 - 2009
Cox Communications 2007 - 2007
JohnBernard, LLC September 2002 - September 2006
Mirant Corporation 2001 - 2002
General Electric Company 1998 - 2001
Education
International College 1998 — 2001
Bachelor of Science (BS), Accounting
Unemployed August 2008 - Present
Cox Communications December 1998 - August 2008
Cox Communications Las Vegas 1998 - 2008
Education
Indiana University of Pennsylvania 1984 — 1988
Cox Media May 2015 - Present
Cox Communications April 2010 - September 2014
Honeywell October 2007 - February 2010
BellSouth Business August 1999 - August 2007
AT&T 2007 - 2007
Skills
Account Management, New Business Development, Direct Sales, Customer Retention, Telecommunications, Strategic Partnerships, Solution Selling, Selling, Sales, B2B, Team Building, Cross-functional Team..., Business Development, Sales Operations, Salesforce.com, Contract Negotiation, Leadership, Sales Management, Strategic Planning, Negotiation
Education
Jackson State University 1993 — 1997
BBA
Destrehan High School
Tulane University
Home Depot April 2010 - Present
Cox Communications 2009 - 2010
T-Mobile April 2008 - November 2008
AT&T Mobility May 2007 - February 2008
Purchase Pro December 1999 - July 2005
PurchasePro.com 2001 - 2005
Skills
User Acceptance Testing, Testing, Test Automation, Business Analysis, Team Leadership, Test Planning, Requirements Gathering, SDLC, Quality Center, FTP, Microsoft Office, Analysis, Integration, System Testing, Networking, Business Process, Quality Assurance, Leadership, LoadRunner, Regression Testing, SQL, Software Documentation, TCP/IP, Web Applications, ClearQuest, Management, Software Quality..., QTP, Test Cases, Test Strategy, Defect Tracking, Enterprise Software, Test Management, Requirements Analysis, Agile Methodologies, Software Project..., Visio, Vendor Management, Process Improvement
Education
Indiana University of Pennsylvania 1992 — 1996
Manship Theatre Director of DevelopmentManship Theatre2008 - Present
Cox Communications August 2000 - December 2007
Education
Jacksonville University 1974 — 1978
C.H. Robinson May 2007 - Present
GMAU Indianapolis August 2006 - June 2014
C.H. Robinson May 2003 - May 2007
Noblesville Preservation Alliance (NPA) October 2003 - October 2005
C.H. Robinson April 2000 - May 2003
C.H. Robinson January 1999 - April 2000
C.H. Robinson May 1998 - January 1999
Indiana Veterans Home August 1996 - May 1998
Cox Communications May 1996 - May 1998
Skills
LTL, Supply Chain Management, Truckload, Intermodal, 3PL, Transportation, Transportation..., Freight, Logistics, Logistics Management, Freight Forwarding, Reverse Logistics, International Logistics, Container, Air Freight, Warehousing
Education
Purdue University 1992 — 1997
BS, Sales & Sales Management
Indiana Wesleyan University 2001 — 2003
MBA, Applied Management
Cox Communications February 2001 - Present
Blackies Country/Deja Vu/Lulu's Club Mardi Gras September 1990 - January 2001
Skills
Restaurants, Time Management, Sales, Customer Service, Microsoft Office
Education
Indiana University of Pennsylvania 1982 — 1987
BS, Food Service Management
Indiana University of Pennsylvania 1981 — 1987
Hospitality Management, Hospitality Administration/Management
Cox Communications 1986 - Present
Town Council 2011 - Present
Town of Cheshire 2010 - 2011
Skills
Team Building, Telecommunications, Leadership, Sales, Management, Strategic Planning, Social Media, Public Relations, Marketing, Video, Public Speaking, VoIP, Call Centers, Crisis Communications, Selling, Contract Negotiation, Media Relations, Program Management, Fundraising, Nonprofits, Event Planning, Customer Service
Education
Ithaca College 1974 — 1978
Liberty Tax Service June 2014 - Present
Liberty Tax Service September 2013 - May 2014
Liberty Tax Service December 2012 - April 2013
InMotion Hosting August 2010 - December 2010
Cox Communications July 2003 - December 2009
Skills
Photoshop, PHP, Microsoft Excel, Microsoft Office, HTML, Social Media, Customer Service, Windows, Computer Hardware, Troubleshooting, Access
Education
ITT Technical Institute-Norfolk 2000 — 2002
Associate's degree, Electronics Engineering Technology
AT&T Mobility April 2012 - Present
AT&T Mobility October 2008 - April 2012
Cox Communications 2008 - 2008
Cingular Wireless 2008 - 2008
AT&T Mobility 2005 - 2007
Inlivisol Inc 2004 - 2007
Scope Networks 2003 - 2005
Nortel 2000 - 2003
Sprint August 1998 - August 2000
Sprint June 1997 - August 1998
Skills
Telecommunications, Wireless, UMTS, LTE, CDMA, 4G, Vendor Management, Cellular Communications, Switches, 3G, GSM, Testing, Program Management, Fiber Optics, Network Engineering, RF Engineering, Mobile Devices, RF, Microwave, WiMAX, Networking, T1, Computer Network..., Optical Fiber, IP
Education
Saint Leo University 2013 — 2015
Business Management, Business Management
The George Washington University - School of Business 2001 — 2001
Certificate, Project Management
Pitt Community College 1998 — 2000
Certificate, Information Systems Networking and Administration
Inter-American University of Puerto Rico-San Germán Campus 1983 — 1986
None, Criminal Justice
Eskenazi Health June 2015 - Present
Ossip Optometry April 2007 - June 2015
Unisys February 2005 - April 2007
Coleman & Associates Enterprises Inc August 1999 - June 2004
Cox Communications April 1996 - August 1999
United States Navy August 1989 - August 1995
Skills
Active Directory, Troubleshooting, ITIL, Computer Hardware, Windows Server, Network Administration, Disaster Recovery, SharePoint, Windows, IT Operations, Team Leadership, Operating Systems, Software Documentation, Process Improvement, Security, Microsoft Office, Windows 7, XP, Windows XP, System Administration, Call Centers, Microsoft Word, Customer Service
Education
Indiana University-Purdue University at Indianapolis
Veterinary Medicine
Clear Channel Communications January 2001 - November 2001
Jefferson Pilot Broadcasting 1976 - 1990
EZ Communications 1985 - 1987
Cox Communications 1980 - 1983
Education
Indiana University-Southeast
Cox Communications August 1995 - Present
Education
Indiana Wesleyan University 2008 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations, 3.8
Cox Communications July 2014 - Present
Nixon Peabody January 2013 - July 2014
Nixon Peabody January 2011 - January 2013
Radisson Hotel Rochester, Ny August 2010 - December 2010
Nixon Peabody August 2010 - September 2010
St. John Fisher College August 2008 - April 2010
Iona College 2007 - 2008
Iona College 2007 - 2008
Iona College 2006 - 2007
Iona College January 2003 - May 2006
Skills
Microsoft Office, Editing, Research, Social Media, Social Networking, Higher Education, Admissions Counseling, Training, Blogging, Public Relations, Time Management, Interviews, Recruiting, Public Speaking, Management, Event Planning
Education
Iona College 2008 — 2009
Advanced Certificate, Nonprofit Public Relations
Iona College 2002 — 2007
MA/BA, History
School of the Arts 1997 — 2002
Inogen, Inc. March 2013 - Present
Advanced Scientific Concepts, Inc. 2009 - February 2013
Cox Communications 2007 - 2009
Cox Communications 2002 - 2006
Northrop Grumman Aerospace Systems (formerly Litton Industries) 1996 - 2002
GM Delco Electronics, Defense Div. 1987 - 1993
GMF Robotics 1983 - 1987
Skills
Financial Analysis, Process Improvement, ERP, Forecasting, Financial Reporting, Budgets, Management, Cross-functional Team..., Program Management, Strategic Financial..., Microsoft Office, Microsoft Excel, SAP, Strategic Planning, Financial Modeling, Business Analysis, Strategy, Business Strategy, Supply Chain, Process Engineering, Change Management, Competitive Analysis, Team Leadership, Team Building, Access, Operations Management, Leadership, Analysis, Excel, Budgeting, Financial Planning, Finance, Project Management, Adaptive..., US GAAP, DoD ICE Model, Oracle E-Business Suite
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business
Isenberg School of Management, UMass Amherst
BBA, Accounting/Finance
Outdoor Cap Company March 2014 - Present
Cox Communications June 2007 - April 2011
Skills
IP, VoIP, Telecommunications, Troubleshooting, Broadband, Wireless, Cabling, Mobile Devices, Switches, Time Management, Merchandising, Management
Education
Iowa Central Community College 1984 — 1985
Electrical, Electronic and Communications Engineering Technology/Technician
TEGNA (formerly Gannett) 2011 - Present
Cox Communications June 2007 - June 2011
Scripps Networks March 2002 - June 2007
Skills
Broadcast, Television, Digital Media, Media Planning, Media Buying, Radio, Advertising, New Media, Broadcast Television, Online Advertising, Social Media, Digital Marketing, Social Media Marketing, Video Production, Mobile Marketing, Marketing Strategy, Digital Strategy, Online Marketing, Integrated Marketing, Copywriting, Sponsorship, Content Strategy, Lead Generation, Radio Advertising, Media Relations, Video
Education
Iona College 1982 — 1986
Communications, Advertising Sales
Mount Saint Michael Academy 1978 — 1982
Bachelor of Arts (B.A.)
Cox Communications January 2014 - Present
Cox Communications June 1998 - December 2013
City of San Diego - Office of the City Attorney 1996 - 1998
City of San Diego - Facilities and Fleet Division 1995 - 1996
Skills
- Technology Transition..., - Personnel Training /..., - Change Management, - Service Validation..., - Project Management, - Supplier/Vendor..., - Release and..., - Incident/Problem..., - Service Level..., - Process..., Telecommunications, Change Management, Project Management, Mentoring, Management, Cisco Technologies, Integration, Leadership, Vendor Management, Visio, SharePoint, Wireless, Networking, Technical Support, Access, MS Project, LAN-WAN, Analysis
Education
San Diego State University-California State University
Project Management
San Diego State University-California State University
National University
Bachelor's of Science, Computer Science
ITT Technical Institute-San Diego
Associate of Science (A.S.), Electrical and Electronics Engineering
Switch SuperNAP June 2013 - Present
Switch SuperNAP June 2011 - June 2013
Clearwire February 2010 - June 2011
All points food service and supplies October 2009 - February 2010
Cox Communications January 2007 - August 2009
Skills
Customer Service, Warehousing, Inventory Management, Microsoft Office, Microsoft Excel, Logistics, Microsoft Word, Inventory Control, Shipping, Forklift Operator, Warehouse Management, Distribution Center..., Information Technology, Networking, Computer Hardware, Computer Maintenance, Servers
Education
ITT Technical Institute-Henderson 2010 — 2013
Working on Associate Degree, Computer Systems Networking and Telecommunications
Ricoh Americas Corporation May 2015 - Present
Manheim Digital February 2012 - May 2015
Cox Communications May 2011 - November 2011
Verizon 2006 - October 2010
Kelly IT 2010 - 2010
Xerox Corporation 2007 - 2008
Alltel 2003 - 2006
Skills
Troubleshooting, Technical Support, Training, Computer Hardware, Software Installation, Customer Service, Windows 7, Databases, Customer Satisfaction, Management, Networking, Sales, CRM, TCP/IP, Leadership, Account Management, Oracle, Team Leadership, Testing, Team Building, Marketing, Help Desk Support, Salesforce.com, Quality Assurance, System Administration, Process Improvement, Information Technology, Windows, Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Cold Calling, Equipment Installation, Computer Hardware..., Network Security, Programming, Field Service, Field Service..., Printers, Software Documentation, Vendor Management, Network Administration
Education
ITT Technical Institute-Duluth 2011 — 2013
Computer Technology/Computer Systems Technology
South Georgia Technical College 1998 — 2000
Computer Information Systems
Palm Coast Data September 2000 - Present
Cox Communications August 1999 - June 2000
Atkins Technical August 1993 - August 1997
Skills
Social Media, Team Building, Data Analysis, Access, Social Media Marketing, Account Management, Time Management, Online Advertising, Integrated Marketing
Education
Indiana University of Pennsylvania 1979 — 1983
BS, Child Development/Family Relations
PayPal September 2008 - Present
PayPal August 2007 - September 2008
PayPal May 2007 - August 2007
PayPal February 2007 - May 2007
PayPal December 2006 - February 2007
PayPal June 2006 - December 2006
PayPal November 2005 - June 2006
Alltel August 2004 - September 2005
West Corporation September 2002 - August 2004
Cox Communications January 2000 - August 2002
Skills
Project Management, Customer Retention, Account Management, Fraud Detection, Chargebacks, E-commerce, Training, Due Diligence, Financial Risk, Internet, Microsoft Office, Microsoft Excel, Onboarding, Risk Assessment, Small Business, Salesforce.com, Multi Tasking, Sales, Customer Service, Call Centers, Back Office, Compliance, International Business, International..., Business Process..., A/R collections, Remittance Processing, Telecommunications, Telecommunications..., Telemarketing, Marketing, Global E-commerce, Customer Satisfaction, Fraud
Education
University of Nebraska at Omaha 2015 — 2017
Bachelor Applied Science in Business, Business Administration; Marketing
Iowa Western Community College 2006 — 2010
Associate of Arts Degree, Business Administration
Iowa Western Community College 2006 — 2010
Associate of Applied Science degree, Human Resource Management
Omaha School of Massage and Healthcare of Herzing University 2006 — 2007
Certification, Massage Therapy/Therapeutic Massage
Cox Communications November 2004 - Present
Big 5 Sporting Goods January 2003 - November 2004
Claim Jumper Restaurants 2000 - January 2003
Skills
Customer Service, Microsoft Office, Customer Experience, Customer Retention, Microsoft Excel, Outlook, Networking, Microsoft Word, Customer Satisfaction, Telecommunications, Broadband, Salesforce.com, Call Centers
Education
Cal State Long Beach 2000 — 2002
Bachelor of Science, Business Administration Management
Irvine Valley College 1997 — 2000
Associate of Arts, General Studies
Cox Communications 2006 - Present
Cox Enterprises August 2008 - Present
Skills
Broadband, Television, Radio, Broadcast, Broadcast Journalism, Digital Media, Change Management, Video, DOCSIS, Telephony, Call Centers, VOD, Computer Network..., Telecommunications, Cable Television, Process Improvement, VoIP, Wireless, Troubleshooting, Vendor Management, Team Building
Education
Indiana University-Purdue University at Indianapolis
University of Nebraska at Omaha
Bachelor's degree, Pre-Medicine/Pre-Medical Studies
Cox Communications August 2008 - August 2014
Cox Communications August 2008 - August 2014
Jo Jo's SportsBar-Division of Carrino Enterprises March 2005 - August 2008
Coverall Cleaning Concepts February 2000 - May 2002
Skills
Troubleshooting, Training, Customer Service, Sales, Active Directory, Windows 7, Networking, XP, Telecommunications, Franchising, Network Security, Technical Support, Call Center, Computer Hardware, Call Centers, Help Desk Support, Wireless Networking, Windows Vista, Windows XP, Routers
Education
ITT Technical Institute-Strongsville 2006 — 2008
Associate of Science, Computer Networking Systems, 3.65
ITT Technical Institute 2005 — 2008
Associate, Science Computer Networking Systems
Cox Communications 2011 - 2012
West corporation January 2010 - February 2011
Education
Iowa State University 1991 — 1994
Mathematics and business
Xerox Corporation September 1999 - Present
Cox Communications August 2010 - April 2011
IDR, Inc. August 2009 - January 2010
Skills
Unix, WebSphere Application..., Cognos, Informatica, iTKO LISA, LoadRunner, WinSCP, Service Centers
Education
Keller Graduate School of Management of DeVry University 2002 — 2005
Master of Science (M.S.), Information Technology
Indiana University-Purdue University at Indianapolis 1993 — 1997
Bachelor's degree, Health/Health Care Administration/Management
Cox Communications October 2011 - March 2012
Cox Communications 2011 - 2012
Education
ITT Technical Institute-Norfolk 2009 — 2011
Still finishing, Computer Systems Networking and Telecommunications
Madison County High School- Madison Florida 1991 — 1995
Diploma
Qualcomm May 2013 - July 2015
redIT February 2013 - April 2013
Union Bank 2011 - 2011
Cox Communications March 2002 - May 2009
Comcast via Sutherland Group February 2002 - March 2002
Skills
Troubleshooting, Software Installation, Networking, Windows 7, Customer Service, Security, Computer Hardware, DNS, Cisco IOS, DHCP, XP, Windows Vista, Windows XP Pro, TCP/IP, Internet Explorer, Microsoft Office..., VMWare, Visual Studio, Visual Basic, Computer Repair, Wireless Networking, Routers, Laptops, Windows Server 2008, Security+, Home Networking, Google Chrome, Switches, Mac OS 10, Fedora/Red Hat, Ubuntu Server, 2008 Active Directory, Quick Books, Remedy, MySQL, 10 Key, 40 WPM, Fax, Digital Printing, Photoshop, Adobe Audition, Metasploit, Cisco Technologies, KVM, IP KVM, Intermapper, Suse, OpenSuse, NFS, Windows XP
Education
ITT Technical Institute-San Diego 2011 — 2013
Network System Administration, Information Technology, 3.88
Southwestern College 2000 — 2001
General Eduction, Liberal Arts and Sciences, General Studies and Humanities
Sweetwater High School 1996 — 2000
General Education, High School/Secondary Diplomas and Certificates
IBM/Apple July 2012 - Present
CCH, a Wolters Kluwer business October 2011 - April 2012
Cox Communications February 2010 - June 2011
Education
ITT Technical Institute-Duluth 2004 — 2009
Bachelor of Science (BS), Computer Science
The Delphi Groupe, LLC June 2015 - Present
Paris Las Vegas December 2014 - June 2015
Caesars Entertainment Corporation July 2014 - December 2014
Paris Las Vegas August 2006 - July 2014
Cox Communications June 2005 - August 2006
Cox Communications April 2001 - June 2005
Skills
Technical Support, Computer Maintenance, Maintenance & Repair, Computer Hardware, Electrical Engineering, Requisition Management, Purchase Requisitions, Maximo, Scheduling, Budgets, Project Management, Preventive Maintenance, Purchasing, Operations Management, Hospitality
Education
ITT Technical Institute-Henderson 1999 — 2001
Associate's of Applied Science, Electrical Engineering Technologies/Technicians
Silverado High School 1994 — 1998
Cox Communications April 2007 - Present
Skills
Vendor Management, SDLC, Broadcast, Telecommunications, Management, Project Management, Leadership, Integration, Team Leadership, Troubleshooting, Customer Service, Strategy, Program Management, Sales
Education
ITT Technical Institute-Henderson
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
Newton
Newton
Newton
Cuyahoga County Prosecutor's Office March 2014 - Present
Cox Communications June 2009 - March 2014
Best Buy May 2007 - January 2010
Skills
Active Directory, Troubleshooting, Computer Hardware, Windows 7, Technical Support, Help Desk Support, Routers, DNS, Operating Systems, BMC Remedy, Windows XP, Telecommunications, Networking, Call Centers, Customer Satisfaction, Customer Service, Team Leadership, Microsoft Office, Broadband, Windows, Wireless Networking
Education
ITT Technical Institute-Strongsville 2007 — 2009
Associate's degree, Computer Science
Cox Communications September 2012 - Present
Cox Communications September 2010 - August 2012
Cox Communications February 2010 - August 2010
Cox Communications June 2004 - February 2010
Cox Communications July 2003 - June 2004
Allied Communications August 2001 - July 2003
Skills
Cross-functional Team..., Troubleshooting, Call Centers, Wireless, Broadband, VOD, IPTV, VoIP, Telecommunications, Optical Fiber, Process Improvement, Vendor Management, Telephony, Ethernet, Software Installation, Cable Television
Education
ITT Technical Institute-Omaha 1998 — 2000
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 3.79
Shell Oil Company February 2011 - Present
Cox Communications February 1999 - May 2011
Education
ITI Technical College 2008 — 2010
Associate's degree, Instrumentation Technology/Technician
Southern University of Baton Rouge 1980 — 1984
Associate of Science (A.S.), Computer Science
GSPANN Technologies, Inc November 2011 - Present
U.S. Bank July 2010 - October 2011
Cox Communications January 2010 - July 2010
Herbalife March 2009 - December 2009
TechAspect January 2008 - December 2008
Skills
Perl Script, Java, JavaScript, jQuery, XSLT, SQL, Web Content Management, Perl, Microsoft SQL Server, Web Services, JBoss Application Server, HTML
Education
Jawaharlal Nehru Technological University 2002 — 2006
B.Tech, Electrical and Electronics Engineering
International Technological University
International Technological University
Omaha Storm Chasers June 2015 - Present
Cox Communications January 2015 - Present
The Daily Nonpareil, Council Bluffs, Iowa April 2014 - Present
Walnut Communications August 2011 - Present
Bellevue University November 2010 - Present
Iowa Western Community College October 2008 - Present
Iron Mountain Records Management December 2007 - Present
Skills
Basketball, Play by Play
Education
Iowa Western Community College
Associate of Arts and Sciences (AAS), Electronic Media Studies
Hewlett-Packard March 2013 - Present
Virginia Beach City Public Schools September 2011 - April 2012
Cox Communications January 2008 - April 2011
General Dynamics Information Technology April 2007 - January 2008
US Navy June 2000 - April 2007
Skills
Active Directory, Windows Server, Servers, VMware, Virtualization, HP, Windows 7, Microsoft Exchange, Data Center, Troubleshooting, Operating Systems, Technical Support, Windows XP, System Administration, DNS
Education
ITT Technical Institute-Norfolk
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Nationwide Insurance August 2014 - Present
Cox Communications August 2013 - July 2014
GE Healthcare(Infrastructure) August 2012 - July 2013
ADESA January 2010 - July 2012
AXA-EQUITABLE January 2008 - December 2010
L&T Technology Services Limited February 2006 - November 2007
Skills
pl/sql, Unix, Toad, SQL, Visio, Data Analysis, Data Integration, OBIEE, Informatics, SDLC, ETL, Informatica, Oracle, Business Intelligence, Data Warehousing, Databases, Data Migration, Dimensional Modeling, Data Marts, Data Quality
Education
International Technological University 2008 — 2010
Masters degree
JNTU 2002 — 2006
Bachelore degree
Cox Communications 1999 - 2012
DoD Contractor December 1991 - December 1994
Education
ITT Technical Institute-Dayton 1969 — 1971
Associate’s Degree, Tool and Die Technology/Technician