Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
KBSO, LLC dba Premium Impact May 2009 - Present
Ideal Homes of Norman November 2010 - May 2012
Cox Communications November 2006 - November 2008
Skills
Marketing, Advertising, Leadership, Public Speaking, Sales, Event Planning, Non-profits, Start-ups, Social Media, Media Relations, Strategic Planning, Customer Service, Marketing Communications, Contract Negotiation, Project Management, Management, Nonprofits, Strategic Partnerships, Sales Process, Customer Satisfaction, Sales Operations, Team Building
Education
Oklahoma Christian University
Wonderland of the Americas May 2012 - Present
Fast Eddie's Billiards January 1999 - Present
San Antonio Title Co. LLC April 2007 - April 2008
Cox Communications February 2005 - May 2006
Skills
Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Media Marketing, Servers, Selling, Graphic Design, Digital Photography, Typing, Office Administration, Creative Concept Design, Windows, PowerPoint, Promotions, Organization, Team Building, Team Leadership, Bilingual, Medical Billing, Medical Records, Health Insurance
Education
Everest Institute 2010 — 2011
Licentiate degree, Medical Administrative/Executive Assistant and Medical Secretary
Northwest Vista College 2002 — 2005
Cox Communications September 2008 - Present
THE HOME DEPOT April 2006 - June 2008
Historic Tours of America May 2003 - June 2005
Skills
Onboarding, Employee Relations, Performance Management, Talent Management, Employee Engagement, HRIS, SPHR, Deferred Compensation, Employee Benefits, Recruiting, HR Policies, Leadership, Training, Human Resources, Management, Team Building
Education
William Carey College 2000 — 2004
Master of Business Administration (M.B.A.), Executive Leadership
William Carey College 2001 — 2003
Bachelor’s Degree, Business Administration and Management, General
Northwest Florida State College 1999 — 2001
Associate’s Degree, Business
Oklahoma Tax Commission February 2013 - Present
Cox Communications March 2012 - February 2013
Cox Communications November 2011 - March 2012
Cox Communications March 2011 - November 2011
Cox Communications December 2009 - March 2011
Cox Communications January 2009 - December 2009
Cox Communications November 2005 - January 2009
Cox Communications March 2003 - November 2005
Vinson and Elkins July 2002 - December 2002
Vinson and Elkins July 2001 - July 2002
Skills
SQL, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, CaseMap, TimeMap, Concordance, IPRO, LiveNote, Summation iBlaze, Sanction, Microsoft Access, Technical Support, Technical Documentation, Printers, Telecommunications..., Remedy Ticketing System, Advanced Query Tool, iManage, Groupwise, Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Lotus Notes, Remote Access, Help Desk Support, OCR, PowerPoint, Photoshop, DocStar, Ricoh, Xerox Printers, Graphic Design, Information Technology, Flyers, Access, Training, Business Intelligence, Leadership, Networking, Troubleshooting, Visio, Windows XP, Customer Service, Management
Education
Oklahoma Christian University 2007 — 2009
Master of Business Administration (MBA), Organizational Leadership
DeVry Institute of Technology, Irving, TX 1994 — 1997
Bachelor of Science (B.S.), Computer and Information Systems
Cramer-Krasselt May 2014 - November 2014
Cox Communications November 2012 - May 2014
Universal McCann August 2011 - November 2012
JPMorgan Chase 2011 - August 2011
Retail 3 2010 - 2011
BBDO 2005 - 2010
BBDO 1999 - 2005
Skills
Advertising, Integrated Marketing, Account Management, Direct Marketing, Digital Marketing, Interactive Marketing, Marketing Communications, Market Planning, Media Planning, Automotive, Sponsorship, Budgets, Relationship Marketing, Customer Service, Strategic Planning, Budgeting, Negotiation, Retail, Customer Relations, Experiential Marketing, Financial Management, Event Marketing, B2B, Budget Management, Multicultural Marketing, Email Marketing, Direct Response, Direct Mail Campaigns, Sponsorship Management, Media Buying, Field Marketing, Field Supervision, Team Leadership, Team Management, Cross-functional Team..., Matrix Management, Marketing Strategy, Social Media Marketing, Client Relations, Client Services, Trade Shows, Event Management, Vendor Management, Leadership
Education
Oakland University
Bachelor's Degree, Psychology
Utiliquest 2013 - Present
Cox Communications December 2003 - December 2008
US Army August 1998 - May 2005
Education
Northern Virginia Community College 2004 — 2006
Network Enginering
Thomas Stone High School 1994 — 1997
Cox Communications February 2015 - Present
Courtroom Connect January 2014 - February 2015
Courtroom Connect February 2011 - December 2013
Courtroom Connect July 2007 - January 2011
Courtroom Connect July 2005 - June 2007
Courtroom Connect June 2003 - June 2005
Skills
Telecommunications, Project Management, Strategy, Product Development, Account Management, SaaS, Strategic Partnerships, Product Management, Start-ups, Business Development, Strategic Planning, CRM, Marketing Strategy, New Business Development, Product Marketing, Business Strategy, Management, Leadership, Enterprise Software, Professional Services, Consulting
Education
Oglethorpe University 1999 — 2003
BS, Economics
Walmart April 2012 - Present
Cox Communications August 2010 - April 2012
Cox Communications December 2007 - August 2010
Cox Communications April 2006 - December 2007
Skills
IP Networking, Wireless Networking, Telecommunications..., Network Design, Network Engineering, IP, Routing, Network Operations, MPLS, WiFi, VoIP, OSPF, Routing Protocols, Switches, Ethernet, TCP/IP, BGP, Routers, LAN/WAN, WAN, SDH, Cisco, SIP, Telecommunications, VLAN, WLAN, SS7, LAN-WAN, Cisco IOS, Cisco Nexus, Networking, CCNA, Network Administration, Cisco Routers, VPN, Data Center, Cisco Technologies
Education
Northwest Technical Institute 2002 — 2004
Electronics Technology
NorthWest Arkansas Community College 2001 — 2002
Cox Communications January 2015 - Present
Marketstar August 2012 - January 2015
Nova Southeastern University March 2011 - June 2013
TASER International August 2005 - November 2010
Cadbury Schweppes (Formerly SouthEast Atlantic Beverage Distributors) May 2005 - August 2005
FFE Transportation Services October 2004 - May 2005
RadioShack August 2000 - September 2004
Skills
Six Sigma, Sales Management, Salesforce.com, Trade Shows, Event Planning, Microsoft Office, Key Account Development, Marketing Strategy, Negotiation, Problem Solving, Customer Service, Customer Engagement, Sales, Account Management, Management, New Business Development, Lead Generation, CRM, Budgets, Business Development, Team Leadership, Product Management, Marketing, Direct Sales, Lean Six Sigma - Yellow..., Consultative Selling..., Grass Roots Campaigns, Leadership Development, Loss Prevention, Cost Reduction..., Managerial Finance, Budgeting, Team Development, Merchandising, Price Setting, Business Strategy, Consumer Electronics, Retail, Sales Process, Competitive Analysis, B2B, Selling, Team Building, Product Marketing, Training, Sales Presentations, Customer Retention, Market Analysis, Recruiting, Staff Development
Education
Nova Southeastern University 2011 — 2013
Marketing, Marketing
Miller Heiman Sales Preformance Company 2010 — 2010
Conceptual Selling, Sales Managerment
University of Phoenix 2006 — 2008
Bachelor of Business Administration (BBA), Sales
The Coca-Cola Company December 2013 - Present
Nokia May 2012 - December 2013
McKesson June 2009 - May 2012
The Home Depot March 2009 - June 2009
ACS June 2008 - March 2009
The Home Depot April 2007 - April 2008
Cox Communications September 2006 - February 2007
Hewlett-Packard December 1993 - September 2006
US Air Force 1976 - 1982
Skills
PMP, SDLC, Application Development, Data Center, PMO, Scrum, Kanban, Program Management, Integration, Software Development, Agile Project Management, IT Management, Project Management, Vendor Management, Unix, Business Intelligence, Enterprise Architecture, ITIL, Business Analysis, Software Project..., CRM, Enterprise Software, Security, Quality Assurance, ERP, Testing, Project Portfolio..., Infrastructure, IT Strategy, Servers, Visio, SQL, Architectures
Education
Nova Southeastern University 1988 — 1991
MS, Computer Science
University of Alabama 1972 — 1976
BS, Mathematics
Randstad August 2013 - Present
Redbox 2009 - 2013
Comcast July 2007 - January 2009
Cox Communications October 2001 - December 2005
Qwest January 2001 - June 2001
Teligent June 2000 - January 2001
IntelliDyne, LLC May 1999 - January 2000
Skills
Servers, Computer Hardware, Data Center, Microsoft Office, Computer Repair, Software, Telecommunications, Clerical Skills, Cabling, Field Installation, Wireless Networking, Telephony, Electro-mechanical, LAN, Small Office Networks, Forklift Operator, Inventory Management, UPS Shipping, FedEx, Sales, Customer Service, Multi-line Phone, Cisco Routers, Fiber Optic Cable, Copper Cabling, Office Equipment, Cisco Technologies, Windows Server, Linux Server, Linux System..., Microsoft Servers, Network Engineering
Education
Westwood College 2012 — 2014
Associate's degree, Information Technology
Northern Virginia Community College 1994 — 2000
Computer Science
T.C. Williams High School 1991 — 1994
Advanced Diploma, General Studies
Concentrix August 2015 - Present
Creative Tours by Pat June 2013 - August 2015
National Electronics Warranty July 2010 - March 2013
Cox Communications June 2006 - July 2010
Florida West Properties Inc dba Sonny's Real Pit Bar-B-Que 2002 - 2005
Skills
Call Centers, Telecommunications, Customer Experience, Customer Retention, Broadband, Customer Satisfaction, VoIP, Wireless, Telephony, Account Management, Team Leadership, Customer Service, Team Management, Store Operations, Operations Management, Inventory Management, Inventory Control, Project Delivery, Direct Sales, Call Center, Managed Services, Strategic Planning, Change Management, Salesforce.com, Oracle Applications, Optix.com, Microsoft Office, B2B, Sales Operations, Management, Solution Selling, Team Building, Sales Process, Training, Leadership, Selling, Sales
Education
Notre Dame de Namur University 1984 — 1986
Pre-Medicine/Pre-Medical Studies
San Francisco State University
Pre-Medicine/Pre-Medical Studies, Court Reporting
Troy State University
Business Administration and Management, General
Cox Communications June 2015 - Present
Realtalk101radio.com March 2015 - Present
So Gutsy June 2014 - August 2014
New Orleans VooDoo Arena Footlball January 2014 - May 2014
Global Grind June 2013 - August 2013
T. Simmons & Co., Inc June 2012 - August 2012
WBRZ-TV May 2011 - August 2011
NSU Tv at Northwestern State University August 2010 - December 2010
Baton Rouge High Newspaper August 2008 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Social Media, Teamwork, Public Speaking, English, Event Planning, Team Leadership, Editing, Facebook, Public Relations, Social Networking, Marketing, Broadcast, Event Management, Social Media Marketing, Management, Journalism, Communication, Entertainment Writing, News Edit Pro, Public Broadcasting
Education
Southern University and A&M College - Baton Rouge, LA 2009 — 2014
Mass Communication/Media Studies
Northwestern State University
Journalism
Optima ECM Consulting July 2013 - Present
OneView Commerce, Inc. February 2013 - July 2013
Project Manager PMP Retail SAP Certified August 2012 - January 2013
SAP April 2005 - July 2012
Convergys April 2004 - March 2005
Convergys September 1999 - March 2004
Cox Communications September 1998 - September 1999
Cox Communications April 1997 - September 1998
Skills
SAP Project Management, ASAP 7 Methodology, Solution Manager..., Orange Belt MS Project..., PMP Certified, SAP C_PM_70..., Manual Testing, System Testing, Integration Testing, Training, Change Management, Project Planning, Project Management, Software Project..., CRM, SAP, ERP, PMP, Business Process, SDLC, Strategy, PMO, SAP BW, Integration, Databases, SAP Implementation, Requirements Analysis, Business Intelligence, ABAP, SAP ERP, Agile Methodologies, Enterprise Software, Pre-sales
Education
Oberlin College
Bachelor of Arts (BA), Math and Psychology
Station Casinos, LLC July 2014 - Present
Cox Communications October 2011 - July 2014
Diebold April 2009 - October 2011
Ernst & Young June 2005 - February 2009
Skills
Auditing, Internal Audit, Internal Controls, Sarbanes-Oxley Act, Financial Accounting, Accounting, US GAAP, Financial Reporting, IFRS, Financial Analysis, Process Improvement, Risk Assessment, Business Process, Financial Audits
Education
Ohio Northern University 2001 — 2005
BSBA, Accounting
GlenOak High School 1997 — 2001
Triad Retail Media July 2011 - Present
Triad Digital Media January 2010 - Present
Triad Digital Media July 2009 - Present
Triad Digital Media November 2008 - Present
Cox Communications June 1997 - October 2008
Skills
Digital Media, Online Advertising, Web Video, Advertising, Media Buying, Digital Marketing, Advertising Sales, New Media, Account Management, Digital Strategy, Mobile Marketing, Shopper Marketing, Media Planning, Sales Management, Online Marketing, Integrated Marketing, Mobile Advertising, Social Media Marketing, Web Marketing, Web Analytics, Interactive Advertising, Brand Development, comScore, Interactive Marketing, Email Marketing, Sales, SEM, PPC, E-commerce, DoubleClick, Sponsorship, Marketing, Lead Generation, Strategic Partnerships, Relationship Marketing, Ad Networks, Direct Marketing, Display Advertising, Strategy, Behavioral Targeting, Affiliate Marketing, Salesforce.com, Google Adwords, Omniture, SEO, Ad Serving, Campaign Management, Rich Media, Content Strategy, Google Analytics
Education
Northwood University 1981 — 1985
BBA, Marketing/Management
Watonga Christian Church July 2013 - Present
Xerox August 2011 - July 2013
Love's Travel Stops July 2010 - April 2011
Cox Communications October 2006 - March 2010
Skills
Microsoft Office, Customer Service, Youth Ministry, Writing, Editing, Social Networking, Administration, Leadership, Leadership Development, Teaching, Training, Event Planning, Call Centers, Public Speaking, Team Building, Team Leadership
Education
Oklahoma Baptist University 1999 — 2003
Bachelor of Arts (BA), Youth Ministry
Bixby High School 1995 — 1999
CVS Caremark Corporation May 2011 - Present
SecureWorks December 2010 - May 2011
SecureWorks 2009 - December 2010
VeriSign September 2008 - December 2010
VeriSign September 2007 - September 2009
Cox Communications August 2006 - August 2007
Skills
Splunk, PHP, Python, Vulnerability Scanning, Security, DNS, Intrusion Detection, Snort, IDS, Application Security, Nmap, Computer Security, Vulnerability Assessment, Penetration Testing, Checkpoint, IPS, Computer Forensics, PCI DSS, Network Security, Vulnerability Management, Firewalls, Information Security..., Internet Security, Malware Analysis, TCP/IP, Perl, Packet Analysis, Metasploit, Cyber Security, Linux, Security Assessments, Unix, Cisco, Web Application Security, Routers, Network Administration, Cloud Computing, Nessus, Security Management, Bash, VPN, Tcpdump, Encryption, Cisco IOS, SSL, Security Audits, Identity Management, CISSP, Big Data, Ethical Hacker
Education
Northern Virginia Community College 2000 — 2001
Office Depot March 2014 - Present
OfficeMax March 2008 - March 2014
Cox Communications September 2001 - March 2008
Skills
Improving Human..., Facilitating..., Coaching/Mentoring, Facilitators, Change Management, Training, Public Speaking, Team Building, Human Performance, Employee Training, Sales, Onboarding, Coaching, New Hire Training, Selling, Customer Satisfaction, Marketing, Salesforce.com, B2B, Business, Troubleshooting, Direct Sales, Sales Process, CRM, Facilitation, Microsoft Office, Sales Operations, Sales Presentations, Solution Selling, Strategy
Education
Rose State College 1997 — 1999
Associates, Business
Oklahoma Baptist University 1993 — 1994
Business / Marketing
Unisys February 2004 - Present
RS Information Systems June 2002 - February 2004
Cox Communications January 2001 - June 2002
Skills
Technical Support, Information Technology, Microsoft Technologies, Active Directory, Microsoft Exchange, Microsoft Office, Microsoft Excel, Windows, Windows 7, Disaster Recovery, SharePoint, ITSM Remedy, Adobe Acrobat, Network Administration, Remote Access, Remote Troubleshooting, Remote User Support, BitLocker, Deltek, Costpoint, Employee Training, Hands-on Training, Technical Documentation, Troubleshooting, Networking, BMC Remedy, Help Desk Support, Citrix, Remote Desktop, VPN, Servers, System Administration, Firewalls, Software Installation, Computer Hardware, System Deployment, Hardware Support, Windows Server
Education
Northern Virginia Community College
Associate of Arts and Sciences (AAS), Associates of MicroComputer
Cox Communications December 2012 - Present
Blueocean Market Intelligence (division of Cross-Tab group) 2012 - November 2012
Jack in the Box 2006 - 2012
Disney Consumer Products 2002 - 2006
Mattel, Inc. 1990 - 2002
Skills
Integrated Marketing, Product Marketing, Marketing Strategy, Direct Marketing, Marketing Research, Product Development, Product Management, Advertising, Marketing Communications, Customer Insight, Digital Marketing, Consumer Products, Cross-functional Team..., CRM, Licensing, Strategy, Innovation Management, Loyalty Programs, Public Speaking, Brand Architecture, Brand Development, Brand Management, Strategic Planning, P&L Management, Social Media, P&L Responsibility
Education
Occidental College
B.A., Economics
University of Southern California - Marshall School of Business
MBA, Marketing Concentration
Phi Beta Sigma Fraternity, Inc. (Omicron Sigma Chapter) 1998 - Present
Bank of America 2012 - Present
Bank of America 2010 - 2012
Bank of America 2006 - 2010
Bank of America 2005 - 2006
Cox Communications 2002 - 2005
Northwestern State University 1997 - 2001
Skills
Agile & Waterfall..., Business Strategy, Leadership, Project Management, Cross-functional Team..., Management, Vendor Management, Change Management, Business Analysis, Process Improvement, SDLC, Strategy, Analysis, Quality Assurance, Team Building, Strategic Planning, Six Sigma, Program Management, Team Leadership, Microsoft Office, Risk Management, Disaster Recovery, Training, Call Centers, Forecasting, Visio, Agile Methodologies, Customer Service, Data Analysis, Consulting, MS Project, Requirements Analysis, Business Process..., Testing, SharePoint, Project Portfolio..., Organizational..., Logistics
Education
Northwestern State University
B.Sc., B.Sc., Information Systems, Business
Northwestern State University
Master of Education (M.Ed.), Educational Technology Leadership
Cox Communications January 2011 - Present
Cox Communications January 2008 - January 2011
Cox Communications March 2004 - December 2007
Hertz Rent a Car April 1993 - February 2004
Skills
Forecasting, Accounting, Sarbanes-Oxley, Budgets, Financial Analysis, Due Diligence, Finance, Sarbanes-Oxley Act, Strategic Financial..., Internal Controls, Variance Analysis, Financial Reporting, GAAP, General Ledger, Hyperion Enterprise, Process Improvement
Education
Oklahoma Christian University 1983 — 1988
BS, Accounting
Cox Communications January 2015 - Present
Cox Communications October 2012 - December 2014
Mobile Mini Inc 2011 - 2012
Various Companies 2008 - 2010
Microsoft Corporation 2000 - 2007
U.S. Satellite Broadcasting (Acquired by DIRECTV) 1995 - 1999
American Wireless Systems 1992 - 1994
Lacey LaMaster Larson Farmer Advertising 1987 - 1991
Skills
Strategic Partnerships, P&L Responsibility, Product Development, Sales Management, Strategic Planning, Integrated Marketing, Product Marketing, Sponsorship, Business Development, Partnership Marketing, Interactive Marketing, Relationship Marketing, Mobile Marketing, B2B Marketing, SEM, SEO, Direct Marketing, Marketing Strategy, Marketing Communications, Marketing Management, Marketing Research, Digital Marketing, Advertising, Digital Media, P&L Management, Television, B2B, Brand Management, Online Marketing, Customer Insight, Strategy, Marketing, Start-ups, E-commerce, Market Research, Multi-channel Marketing, Market Planning, Entrepreneurship, Segmentation, Sales, Lead Generation, Leadership, Management, Social Media Marketing, Account Management, Social Media, Competitive Analysis, Email Marketing, Online Advertising
Education
Northwestern University 1986 — 1987
MS, Advertising
University of Illinois at Urbana-Champaign 1982 — 1986
BA, Advertising
Cox Communications April 2001 - Present
Cox Communications February 1997 - April 2001
Cox Communications April 1988 - February 1997
Skills
VOD, Call Center, Telephony, Telecommunications, Customer Service, Project Management, Broadband, Customer Experience, Vendor Management, Cable Television, Call Centers, Wireless, Management, Sales Operations, VoIP, Cross-functional Team..., Operations Management, IPTV, Customer Satisfaction, Customer Retention
Education
Oklahoma Christian University
Cox Communications August 2004 - Present
EATEL February 1999 - August 2004
Skills
Data Analysis, SharePoint, Software Documentation, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office 2012, Photoshop, Problem Solving, Microsoft Office 2010, Microsoft MapPoint, BMC Remedy, Dispatching, Accounting, Databases, Microsoft Office, Telecommunications, Troubleshooting, Wireless, Telephony, Customer Service, Process Improvement, Broadband, VoIP, Call Centers, IP
Education
Northwestern State University 2010 — 2012
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
University of Phoenix 2009 — 2011
Associate of Arts and Sciences (AAS), Business Administration and Management, General
TPN May 2014 - Present
Ogilvy & Mather December 2011 - May 2014
Euro RSCG June 2011 - August 2011
The Field Museum June 2010 - August 2010
French Ministry of Education October 2009 - June 2010
Santa Barbara Zoo July 2009 - September 2009
SIS International Research, New York July 2008 - September 2008
Cox Communications July 2007 - August 2007
Skills
Strategic Planning, Integrated Marketing, Customer Loyalty, Creative Strategy, Brand Development, Consumer Insights, Brand Management, Marketing Communications, Social Media Marketing, Microsoft Office, Excel, PowerPoint, Sysomos, Radian6, SPSS, French
Education
Northwestern University 2010 — 2011
M.S. IMC, Integrated Marketing Communications, Concentration: Brand & Advertising Strategy
Northwestern University 2005 — 2009
Bachelor of Science, Communication Studies, Minor: French
Université Paris-Sorbonne 2007 — 2007
Dos Pueblos
CVS/Pharmacy September 2011 - Present
Gereli Marble & Granite April 2002 - January 2009
Cox Communications January 2006 - March 2007
Skills
Troubleshooting, Software Installation
Education
Northern Virginia Community College 2005 — 2009
Mechanical Engineering Related Technologies/Technicians
Cox Communications October 2012 - Present
Macy's System Technology February 2012 - September 2012
InterContinental Hotels Group December 2008 - February 2012
Macy's Systems Technology January 2008 - November 2008
The Home Depot July 2007 - December 2007
Convergys January 2006 - May 2007
Reed Construction Data 2004 - 2006
Indus International 1999 - 2004
GTE/Verizon Wireless 1997 - 1999
GTE/Verizon Data Services 1989 - 1997
Skills
PMP, Agile Project Management, Loyalty Programs, Risk Management, SDLC, RUP, SOA, EAI, Data Center, Data Management, Business Intelligence, Business Planning, Billing Systems, Email Marketing, Unica, Trillium, Oracle, Cloud Computing, Java, .NET, Scrum, Agile Methodologies, Process Improvement, Requirements Analysis, Testing
Education
The George Washington University 1998 — 1998
Certification, Project Management
Nova Southeastern University 1990 — 1991
MBA, Business Administration
University of South Florida 1981 — 1986
BET, Engineering Technology
Office of the District Attorney, District 4 October 2014 - July 2015
Community Health Works June 2012 - September 2014
Community Health Works May 2011 - June 2012
Cox Communications October 2010 - May 2011
Athens County Convention and Visitors Bureau January 2010 - June 2010
Skills
Social Media Marketing, Social Media, Public Relations, Press Releases, Newsletters, Public Speaking, Marketing, Editing, Magazines, Internal Communications, Web Content, Marketing Communications, Newspapers
Education
Ohio University 2006 — 2010
B.S., English, Business Administration Minor
Milford High School 2002 — 2006
Cox Communications December 2013 - Present
Cox Communications July 2008 - Present
Cox Communications May 2001 - July 2008
Sierra Company April 1995 - July 2000
Skills
EMT, Wireless, Networking, Optical Fiber, Emergency Management, Broadband, Telecommunications, VoIP, Telephony, Call Centers, Fiber Optics, Computer Network..., Vendor Management
Education
Northern Virginia Community College 2005 — 2009
Associate of Arts and Sciences (AAS), Emergency Medical Services
Cox Communications
Skills
Telecommunications, Call Center, Broadband, Wireless, Call Centers, VoIP, Telephony, Strategic Planning, Vendor Management, Product Management, Process Improvement, Cross-functional Team..., IP, Team Building, Customer Experience, Troubleshooting, Ethernet, Strategic Partnerships, Customer Retention, VOD, Solution Selling, MPLS, Integration
Education
Norwich University 1978 — 1982
B.S., Business Admin. Accounting
Cox Communications September 2011 - Present
St. Mary's University July 1998 - Present
Quality Care for Children January 2004 - December 2011
ATT December 2008 - September 2011
Cingular Wireless (now AT&T Mobility) April 2004 - December 2008
Cingular Wireless (Now AT&T Mobility) December 2002 - April 2004
Cingular Wireless (Now AT&T Mobility) September 2000 - December 2002
Southwestern Bell Wireless (now part of AT&T Mobility) May 1999 - September 2000
AT&T (Formerly SBC Communications) September 1996 - May 1999
AT&T (Formerly SBC Communications) October 1995 - September 1996
Education
St. Mary's University 1981 — 1985
BBA, Accounting
Northwestern University - Kellogg School of Management
Completed the Corporate Financial Strategies for Creating Shareholder Value Executive Program
Summit Broadband July 2014 - Present
Ericsson June 2011 - July 2014
Comcast June 2007 - January 2011
AT&T May 2006 - June 2007
Cox Communications January 2001 - March 2006
Cablevision January 1998 - January 2001
TIME WARNER COMMUNICATIONS January 1994 - January 1998
TACONIC TELEPHONE CORPORATION January 1989 - January 1994
NORSTAN COMMUNICATIONS January 1987 - January 1989
Commonwealth Telephone Company January 1983 - January 1987
Skills
Telecommunications, Customer Service, Customer Relations, Call Center, Problem Solving, Coaching, People Skills, Leadership, Broadband, VOD, Management, VoIP, IPTV, Customer Experience, Strategic Partnerships, Integrated Marketing, Cross-functional Team..., Telephony, Customer Satisfaction, Budgets, Start-ups, Wireless, Competitive Analysis, Cable Television, Switches, Product Management, Computer Network..., Unified Communications, Cellular Communications, Optical Fiber, Sales Operations, Digital Video, Sales, Streaming Media, Mergers & Acquisitions, Managed Services, SDH, Provisioning, WiFi, Solution Selling, IP, Mobile Devices, Video, Networking, P&L Management, Television, Fiber Optics, Customer Retention, Call Centers, Direct Sales
Education
Ohio Northern University 1975 — 1978
BA, Political Science
ACI Worldwide 2015 - Present
Windstream Communications 2013 - 2015
E+H Advisory Services 2009 - 2014
Cox Communications 2006 - 2010
Sprint 2004 - 2006
Skills
Telecommunications, Leadership, Strategic Planning, Wireless, Call Centers, Strategy, Data Center, Managed Services, Enterprise Software, Cloud Computing, Management, Sales, CRM, Account Management, Consultative Selling, Creative Solutions, Solution Selling, Team Building, Team Leadership, Team Management, Cross-functional Team..., Distributed Team..., Cross Functional Team..., Sales Management, Sales Operations, SaaS, IaaS, Retail Design, Multi-channel Retail, Business Intelligence, Business Strategy, Business Development, Business Process..., Direct Sales, Strategic Selling, Strategic Influence, Training & Development, Financial Services, Payment Industry
Education
Northwestern University
Biomedical/Medical Engineering
University of Nebraska-Lincoln
Bachelor of Science (B.S.), Biological Sciences and Psychology
Hyland, creator of OnBase October 2010 - Present
Cox Communications December 2009 - October 2010
Skills
OnBase, Problem Solving, Document Imaging, Document Management, SQL Server Management..., SharePoint, Credit Unions, Contract Management, Accounts Payable, Computer Hardware, ECMp, Project Management, Microsoft Office, Windows Server, IIS, Visio, Customer Service, Software Installation, Software Deployment, Web Servers, Application Servers, Information Systems, System Administration, CDIA, Scanners
Education
Ohio University 2005 — 2009
Bachelor's degree, Management Information Systems, General
Teleflora August 2010 - Present
Cox Communications March 2004 - December 2006
Skills
Consumer Products, Marketing Strategy, Forecasting, Product Development, Competitive Analysis, Brand Management, Cross-functional Team..., Retail, Customer Service, Sales Operations, Strategic Planning, Account Management, E-commerce, Sales, New Business Development
Education
Mid America Christian University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business and Ethics
Oklahoma City Community College 1997 — 1999
Del City High School 1995 — 1997
Cox Communications March 2012 - Present
People Maintenance Coaching September 2010 - August 2012
INROADS, INC August 2007 - June 2010
Home Depot June 2006 - August 2007
Home Depot January 2002 - June 2006
Target 1995 - 2001
Kraft Foods 1989 - 1995
Skills
Training & Development, Employee Relations, Human Capital Management, Recruitment/Retention, Diversity Strategy, Organizational..., Employee Engagement, Project Coordination, Six Sigma, Performance Management, Talent Management, Change Management, Coaching, Strategic Planning, Succession Planning, Leadership Development, Union Avoidance, Executive Development, Talent Acquisition, HR Strategy, HR Policies, Executive Coaching, HR Consulting, Organizational..., Onboarding, Talent Development, Organizational Change, Team Building, Management Development, Labor Relations, Process Improvement, 360 Feedback, Mentoring, Talent Assessment, Benefits Administration, New Hire Orientations, Personnel Management, Employee Benefits, Leadership, Training, Strategy, Cross-functional Team..., Interviews, Management, Recruiting, Human Resources, Workforce Planning, Deferred Compensation, Applicant Tracking..., College Recruiting
Education
Almeda University 2003 — 2004
MBA, Business Administration
University of Illinois at Urbana-Champaign 1991 — 1993
Industrial relations
Oakland University 1981 — 1986
BS, Business Adm/Human Resources
AutomationDirect October 2013 - Present
ista North America March 2011 - October 2013
Ista North America January 2009 - July 2011
ista North America May 2007 - December 2008
Cox Communications June 2005 - April 2007
Opteum Financial Services June 2004 - June 2005
T-Mobile August 2003 - June 2004
Constructware 1998 - 2002
Agris 1993 - 1997
The Learning Company March 1987 - March 1991
Skills
C#, VB.Net, ASP.Net, SQL Server 2000-2008, Visual Studio, Visual Basic, ASP, Microsoft Office, Adobe Audition, HTML, xml, Data Analysis, t-sql, PL/SQL, biztalk, T-SQL, ASP.NET, .NET, XML, Microsoft SQL Server, VB.NET, Web Services, SQL, WCF, TFS, SSRS, SharePoint, SOA, ADO.NET, Stored Procedures, Databases, IIS, SOAP, Web Applications, Software Design, Entity Framework, Software Development, Database Design, Scrum, LINQ, Silverlight, Integration, SDLC, BizTalk, WinForms, WPF, Agile Methodologies, OOP, VBScript, Subversion
Education
Ohlone College 1986 — 1987
Kaiser Permanente November 2009 - Present
Cox Communications April 1999 - December 2008
Globetrotter Communications 1976 - 1977
Skills
Call Center, Customer Service, Problem Solving, Customer Relations, Excel, Leadership, Microsoft Excel, Call Centers, Troubleshooting, Process Improvement, Telecommunications, Customer Satisfaction, Team Building, Training, Time Management, Team Leadership, Program Management, Coaching, Management, Strategic Planning, Account Management, Outlook, Vendor Management, Employee Relations
Education
Ohio University 1972 — 1976
BSC, Radio and Television
East Meadow High School 1969 — 1972
California Arts Council August 2011 - Present
Arts Council for Long Beach April 2009 - August 2011
Charter Communications 2003 - January 2009
Mastec 2002 - 2003
Cablevision 1997 - 2001
Cox Communications 1993 - 1997
Times Mirror Cable Television 1993 - 1994
Cencom Cable TV 1989 - 1992
Falcon Cable TV 1983 - 1989
Skills
Strategy, Grant Writing, Public Speaking, Public Relations, Internal Communications, Event Management, Leadership, Non-profits, Community Development, Budgets, Media Relations, Social Media, Teaching, Project Planning, Strategic Planning, Fundraising, Community Outreach, Integration, Strategic Partnerships, Crisis Communications, Facebook, Social Media Marketing, Press Releases, Strategic Communications, Video Production, Event Planning, Marketing Communications, Corporate Communications, Editing, New Media, Digital Media, Creative Writing, Mentoring, Writing, Program Development, Strategic Thinking, Mergers & Acquisitions, Government, Nonprofits, Publicity, Social Networking, Political Campaigns, Proposal Writing, Speech Writing, Volunteer Management, Blogging, Sponsorship, Copywriting, Integrated Marketing, Corporate Social...
Education
Occidental College 1969 — 1974
Coro Foundation
KPIT February 2013 - Present
Cox Communications July 2010 - September 2013
Atlantic Cable Services Inc July 2005 - June 2011
The Home Depot March 2004 - June 2005
UPS Supply Chain Solutions January 2001 - February 2004
Equifax July 2000 - January 2001
Broadwing Communications 2000 - 2000
Rollins, Inc. October 1994 - December 1999
Rock-Tenn Company January 1992 - October 1994
FDIC August 1986 - December 1991
Skills
Oracle, Oracle E-Business Suite, Project Management, SDLC, Business Process..., Delivering Results, Business Analysis, Strategic Planning, Project Portfolio..., Operations Management, Program Management, Business Process..., Requirements Gathering, PMP, ERP, Software Development, Unix, Software Project..., Management, SAP, PL/SQL, Analysis, PMO, PeopleSoft, MS Project, Oracle Applications, Cross-functional Team..., Project Planning, Process Improvement, Business Transformation, Leadership, Project Delivery, Requirements Analysis
Education
University of Phoenix 2009 — 2015
IT
Oglethorpe University
Cert. Fin. Planner
University of New Orleans 1986 — 1988
BS, Finance
Phillips Junios College
AA, Accounting
Scout Marketing March 2008 - Present
Screaming Fish, LLC January 1998 - Present
Apogee Packaging January 2008 - November 2014
Restore Energy Systems February 2010 - April 2011
CIBA Vision 2001 - 2007
Cox Communications November 1999 - March 2001
Nioxin - Cosmetics & Hair Care 1996 - 1998
Skills
Marketing Communications, Creative Direction, Management, Project Management, Marketing Strategy, Strategy, Lead Generation, Budgets, Marketing, Direct Mail, Web Design, Integrated Marketing, Advertising, Digital Marketing, Market Planning, Graphic Design, Trade Shows, Packaging, Brand Development
Education
Northwestern University 1978 — 1981
Cox Enterprises January 2014 - Present
Cox Communications October 2001 - December 2013
Adesta Communications 1999 - 2001
Inacom 1995 - 2000
First Data Card Service Group 1994 - 1995
Skills
Talent Management, Interviews, Training, Management, Temporary Placement, Onboarding, College Recruiting, Employee Relations, Performance Management, Cold Calling, Technical Recruiting, Vendor Management, Account Management, Internet Recruiting, Human Resources, Applicant Tracking..., Talent Acquisition, Call Centers, Employer Branding, HRIS, Sourcing, Recruiting, Executive Search, Employee Benefits, Marketing, Team Building, Time Management, Deferred Compensation, Networking, Hiring, Employee Engagement, Contract Recruitment, Sales, Leadership
Education
University of Nebraska at Omaha 1993 — 1995
Bachelors
Northwest Missouri State University 1990 — 1993
Cox Communications January 2007 - Present
TrueNet Communications 2015 - 2015
TrueNet Communications 2015 - 2015
Cox Communications June 2001 - January 2007
Cox Communications June 1995 - June 2001
Skills
Network Implementation, Hybrid fiber and coax..., Routers, Project Management, Telephony, Networking, Program Management, CAD, Cabling, Software Installation, Switches, Optical Fiber, Video, Infrastructure, Sales, Team Leadership, Wireless, IP, Integration, Customer Service, Solution Selling, Strategic Planning, Telecommunications, Troubleshooting
Education
Northwest Technical Institute 1990 — 1992
Diploma, Consumer Electronics
Bentonville, Arkansas 1982 — 1987
Cox Communications September 2005 - Present
Cox Communications October 2013 - February 2014
Strategy Anesthesia February 2013 - September 2013
Cox Communications November 2004 - September 2005
West Corporation November 2002 - November 2004
Nuvox Communications May 2000 - October 2002
Skills
6 Sigma - Greenbelt, Telecommunications, Cross-functional Team..., IP, Troubleshooting, Training, Databases, Process Improvement, Project Management, VoIP, Customer Satisfaction, Vendor Management, Six Sigma, Quality Assurance, Team Leadership, Call Centers, Program Management, Integration, Sales, Visio
Education
Oklahoma City Community College
University of Phoenix
Cox Communications November 2014 - Present
ATP January 2014 - Present
BT Global Services July 2013 - November 2014
Orange Business Services May 2010 - March 2013
Qwest Communications June 2008 - May 2010
BellSouth Telecommunications/AT&T September 2000 - May 2008
MCI January 1990 - August 2000
Skills
Global Business..., Business Change..., IVR, Business Development, Strategic Partnerships, Telecommunications, Contract Negotiation, Change Management, Managed Services, Strategy, IP, Enterprise Software, Cloud Computing, Data Center, Unified Communications, Cisco Technologies, CRM, Solution Selling, Pre-sales, VoIP, MPLS, Management, Sales Process, Program Management, New Business Development, Security, Professional Services, Sales Management, Outsourcing, SaaS, Consulting, Channel Partners, IT Management, Telephony, Go-to-market Strategy, Sales, Wireless
Education
Ohio University
MA, International Telecommunications
Rutgers, The State University of New Jersey-New Brunswick
BA, Communications, Spanish
Universidad de Salamanca
International Program, Translation Certification
Sitel September 2015 - Present
Okaloosa County Tax Collector March 2015 - July 2015
Cox Communications January 2009 - March 2015
Skills
Customer Service, Management, Sales, Telecommunications, Marketing, Leadership, Account Management, Project Management, Team Leadership, Social Media Marketing, Sales Management, Training, Customer Satisfaction, Customer Relations, Problem Solving, Quality Assurance, Client Rapport, Challenge Driven, deta, Call Centers, Time Management, Customer Experience, Data Entry, Policy
Education
Northwest Florida State College 1997 — 1998
General Studies
Chactowhatchee High School 1991 — 1993
Diploma, General Studies
ISC Constructors, L.L.C. February 2014 - Present
Cox Communications September 2013 - February 2014
RadioShack June 2011 - September 2013
Our Lady of the Lake Regional Medical Center June 2007 - May 2011
Skills
Customer Satisfaction, Sales, Sales Operations, Leadership, Team Building, Networking, Public Speaking, Time Management, Merchandising, Microsoft Excel, Wireless Networking, Marketing Strategy, Telecommunications, Troubleshooting, Customer Service, Cellular Communications, Training, Computers, Mental Health, Microsoft Word, Inventory Management, Management, Loss Prevention, Industrial Safety
Education
Northwestern State University
Associate's degree, General Studies
Redemptorist High School
ABC Pelican Chapter
Instrumentation
Preeminent Investment Corp. April 2015 - Present
Penhall Company January 2015 - April 2015
Ahern Rentals September 2014 - December 2014
Neff Rental April 2013 - August 2014
Cox Communications September 2012 - April 2013
Equitas Holdings, LLC February 2010 - September 2012
Hewlett Packard October 2007 - February 2010
CompUSA October 2006 - October 2007
Re/Max Associates January 2004 - September 2006
Skills
Sales Operations, Sales, Business Development, Direct Sales, Marketing, Salesforce.com, Leadership, Account Management, Selling, Negotiation, Solution Selling, Call Center, Cold Calling, Team Building, Training, Sales Presentations, Coaching, Microsoft Office, New Business Development, Sales Process, B2B, Customer Satisfaction, Contract Negotiation, Lead Generation, CRM, Pricing, Team Leadership, Competitive Analysis, Strategic Planning, Customer Service, Cross-functional Team..., Time Management, Start-ups, Project Management, Leadership Development, Key Account Management, Cloud Computing, Real Estate, Business Planning, Sales Management
Education
Northwest Nazarene University 2009 — 2012
Credits Counted towards B.A, Business and Marketing
Community College of Southern Nevada 2002 — 2004
H.S. Diploma, Business/Marketing; General
Cox Communications September 2008 - Present
Universal Title June 2001 - August 2008
Canon USA April 1992 - August 1997
Bloomingdale's September 1989 - March 1992
Skills
PHR, Employee Benefits, Employee Relations, HRIS, Human Resources, Payroll, Training, Job Descriptions, Onboarding, Benefits Administration, Policy, Workforce Planning, New Hire Orientations, Deferred Compensation, Personnel Management, Telecommunications
Education
Northern Virginia Community College
Kirby Kab April 2015 - Present
Kirby Kab April 2015 - Present
Cox Communications 2009 - 2013
Epstein Becker & Green, P.C. 2004 - 2009
Human Rights Campaign 1996 - 2000
Skills
Outlook, Social Media, Employee Relations, Training, Public Speaking, Social Media Marketing, Leadership, Access, Event Management, Customer Service, Management, Data Analysis, Event Planning, Fundraising, Social Networking, Time Management, Marketing, Public Relations, Strategic Planning
Education
Ohio University 1991 — 1995
Bachelor of Science (B.S.), Mass Communication/Media Studies
AVG Technologies May 2015 - Present
ZeroChaos June 2014 - March 2015
Cox Communications November 2012 - June 2014
Cox Communications March 2011 - November 2012
Starbucks May 2007 - June 2009
Kentucky Fried Chicken May 1994 - November 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Teamwork, Leadership, Training, Team Leadership, Data Entry, Customer Satisfaction, Strategic Planning, Team Building, Microsoft Office
Education
Northwest Florida State College 2008 — 2010
Radiology Techinician, Medical
University of West Florida 2002 — 2005
Bachelor's degree, Management Information Systems, General
Northwest Florida State College 1994 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Cox Communications May 2012 - Present
Arvest Bank June 2008 - May 2012
Arvest Bank June 2005 - June 2008
Skills
Microsoft Office, MS Excel Pivot Tables, Lawson HRIS, PeopleSoft, Kronos, Customer-focused Service, Human Resources, Organization Skills, Employee Training, New Hire Orientations, New Hire Paperwork, Customer Satisfaction, Recruiting, Research, Background Checks
Education
University of Arkansas at Little Rock 2015 — 2016
NorthWest Arkansas Community College 2011 — 2014
Associate of Science, Business
Cox Enterprises September 2013 - Present
Cox Communications May 2010 - September 2013
The University of Oklahoma Health Sciences Center 2007 - May 2010
Fowler Holding Company 2004 - 2007
Skills
Employee Relations, Employee Benefits, Staff Development, Human Resources, PeopleSoft, Leadership Development, Performance Management, Employment Law, Onboarding, Talent Acquisition, Root Cause Problem..., Communication Skills, Microsoft Technologies, Deferred Compensation, HR Policies, Training, Leadership, Labor Relations, Organizational...
Education
Society for Human Resources Management (SHRM) 2015 — 2015
SHRM-CP, Certified Professional in Human Resources
Oklahoma Christian University 2012 — 2014
Master of Business Administration (MBA), Leadership and Organizational Development
Human Resource Certification Institute 2007 — 2007
PHR, Professional in Human Resources
University of Phoenix 2003 — 2006
Bachelor of Science, Business Management
University of Phoenix 2004 — 2004
Human Resource Certificate
Cox Communications December 2000 - Present
The Hertz Corporation May 1988 - December 2000
Skills
Applications Software..., Systems Software..., Network Architecture..., Broadband Network..., Service Provider WiFi..., Technical Staff..., DOCSIS, Metro Ethernet, MPLS, IP, VoIP, Routing, Switching, IP Multicast, IPv6, Unix, SNMP, Networking, Troubleshooting, Broadband, Network Engineering, IPTV, WiFi, Network Design, Routers, Cisco IOS, Cisco Technologies, Telecommunications, Ethernet, Software Development, SIP, CMTS, Network Architecture, Wireless, LAN-WAN, OSPF, RIP, DWDM, BGP, TCP/IP, Routing Protocols, QoS
Education
Oklahoma Christian University 1981 — 1985
Math/Computer Science
Acumen Solutions July 2015 - Present
Year Up February 2015 - Present
Best Buy February 2015 - July 2015
Cox Communications April 2013 - December 2014
Skills
Hardware: Servers,..., Network Security, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, CompTIA A+, Leadership, Information Technology, Troubleshooting, Web Development, Technical Support, Hardware, Help Desk Support, Computer Hardware, Networking, Public Speaking, Laptops, Training, Windows 7, PowerPoint, Teamwork, Windows, Time Management, Sales, Team Leadership, People Skills
Education
Northern Virginia Community College 2015 — 2016
Computer Technology/Computer Systems Technology
University of Maryland Eastern Shore 2011 — 2014
Computer Science
Mattel (Mega Brands Division) September 2015 - Present
IN Marketing February 2015 - September 2015
IN Marketing Services July 2013 - January 2015
IN Marketing Services November 2010 - July 2013
Cox Communications October 2009 - November 2010
TeamWorks Media January 2009 - March 2009
Pro Women's Soccer May 2008 - August 2008
Skills
Social Media, Sports Marketing, Social Media Marketing, Event Planning, Marketing, Sponsorship, Facebook, Market Research, Marketing Communications, Marketing Strategy, Integrated Marketing, Public Relations, Advertising, Creative Direction, Press Releases, Management
Education
Northwestern University 2005 — 2009
BA, Communications, Communication, General
Lovato's School of Brazilian Jiu Jitsu and Mixed Martial Arts April 2012 - Present
Cox Communications April 2007 - Present
Reflective Edge Screenprinting November 1999 - April 2007
Skills
FTTH tech, Telecommunications, Networking, Customer Service, Troubleshooting, Wireless, Leadership, Team Building, Broadband, Team Leadership, Telephony, VoIP, Process Improvement, Training, Fiber Optics, Management
Education
Lovato's School of Brazilian Jiu Jitsu and Mixed Martial Arts 2010 — 2022
Instructor and Student of Martial Arts, Brazilian Jiu Jitsu and Muay Thai
Oklahoma City Community College
Aspen Roofing Inc. January 2000 - Present
Cox Communications 1995 - 2000
Skills
Communication, Insurance, Public Speaking, Mentoring, Speech Writing, Creative Writing, Humor, Facilitating, Researching, Teaching, Bible Teaching
Education
Connecticut School of Broadcasting 2006 — 2007
Associate's degree, TV/Radio, A
Oklahoma Christian University 1986 — 1992
Bachelor of Science (BS), Journalism
Edmond Memorial High School 1984 — 1986
High School, General
Cox Communications March 2014 - Present
Cox Communications March 2014 - Present
Great Health Works September 2010 - February 2013
Ambassador Financial May 2009 - June 2010
Arrigo Chrysler, Jeep, Dodge November 2008 - May 2009
Berkshire Asset Management February 2007 - May 2009
Skills
Customer Satisfaction, Social Networking, Customer Service, Small Business, Time Management, Sales, Financial Analysis, Customer Retention, B2B, Sales Operations
Education
Ocean County College 1990 — 1992
Associate's degree, Business Administration and Management, General
Central Regional 1986 — 1990
Diploma, General Education
Cox Communications June 2014 - Present
Essential Cloud December 2013 - June 2014
Accenture July 2011 - December 2013
Allstate Insurance September 2009 - June 2011
Northwestern University September 2007 - June 2011
Accenture June 2010 - September 2010
Allstate Insurance June 2009 - September 2009
Joel Warady Group January 2009 - May 2009
Sauce Magazine 2008 - 2009
Federal Reserve Bank of St. Louis June 2008 - September 2008
Skills
Process Optimization, Stakeholder Engagement, Business Strategy, Organizational Design, Business Transformation, Business Process Design, Marketing Communications, Marketing Research, Project Management, Microsoft Excel, Editing, Blogging, Start-ups, Management, Change Management
Education
Northwestern University 2007 — 2011
BS, Journalism and Economics
Parkway West High School 2004 — 2007
Atlatl Software January 2013 - Present
National Geographic Society 2011 - Present
Vitrue, Inc. 2011 - 2011
Rockfish Interactive 2011 - 2011
Lightbridge LPM November 2009 - November 2010
Atlanta Journal Constitution May 2007 - November 2009
The Atlanta Journal-Constitution (Cox Newspapers) 2008 - 2009
Cox Communications 2005 - 2007
Skills
Django, PHP, MySQL, Facebook, Python, PostgreSQL, Agile, JQuery, Perl, Programming
Education
Oglethorpe University 1995 — 1999
BA, Psychology
Instituut Blankenstijn 1985 — 1986
VWO, Physics, Math
Cox Communications June 2014 - Present
Trulia June 2012 - June 2014
Sprint February 2009 - May 2012
T-Mobile May 2006 - May 2008
Skills
Sales, Sales Management, Advertising, Leadership, Real Estate, Lead Generation, Sports Marketing, Graphic Design, Team Leadership, Training, Radio Broadcasting, Self-confidence, Employee Training, Proposal Generation, Motivation, Salesforce.com, Upselling, Sales Process, Account Management, Up-selling, Cold Calling, Social Media Marketing, CRM, Customer Retention, Marketing, Direct Sales
Education
Ohio Center for Broadcasting-Colorado 2013 — 2014
Broadcasting Degree
Legacy High School 2001 — 2003
World History
Brightstar Corp. March 2015 - Present
Cox Communications September 2012 - March 2015
Cox Communications October 2009 - September 2012
Phones Plus 1995 - February 2008
Midwest Mobile Communications 1993 - 1995
Skills
Cross-functional Team..., Product Management, Team Building, Product Development, Customer Experience, Sales, Product Launch, Leadership, Customer Retention, Solution Selling, Marketing Strategy, Management, Wireless, Telecommunications, Sales Management, Marketing, Entrepreneurship, Customer Service, Account Management, Strategic Partnerships, Team Leadership, Training, Online Advertising, Market Planning, Direct Marketing, B2B, Direct Sales, Competitive Analysis, Mobile Devices, Strategy, Marketing Management, Negotiation, Project Planning, New Business Development, Business Development, Sales Operations, Product Marketing, Networking, Start-ups, Sales Process, Salesforce.com, Pricing, CRM, Lead Generation, Partner Identification, Product Strategy, Online Marketing, Selling, E-commerce, P&L Management
Education
Northwest Missouri State University
Double Degree - BS, Business Marketing and Business Management
Dominion Virginia Power October 2013 - Present
BioFlo Inc. July 2012 - Present
Physicians Transport Service January 2012 - Present
RagingWire Data Centers May 2012 - August 2012
Verizon November 2006 - December 2011
Cox Communications July 2001 - June 2006
Direct Communications January 2000 - June 2001
Skills
Emergency Medical, Medical Technology, Telecommunications, Fiber Optic Cable, Cable Networks, Telephony, Satellite Communications, Laboratory, Optical Fiber, Networking, Security, DSL, Cpr Certified
Education
Northern Virginia Community College 2012 — 2013
Associate's degree, Emergency Medical Technology/Technician (EMT Paramedic)
Medical College of Virginia of Virgina Commonwealth University 1993 — 1998
Bachelor of Science (BS), Clinical Laboratory Science/Medical Technology/Technologist, Minored in psychology
Time Warner Cable October 2013 - Present
Cox Communications September 2006 - October 2013
Skills
VoIP, RF, Cat5, Cabling, T1, SIP, SS7, IP Multimedia Subsystem, MGCP, NCS, PSTN, Linux, HFC, FTTP, SCTE, Coax, MPLS, TCP/IP
Education
Northern Virginia Community College 2013 — 2015
Associate of Applied Science, Information Systems Technology, Cum Laude
ID.me March 2014 - Present
Vector Security July 2012 - December 2013
Vector Security, Inc. November 2011 - October 2012
Vector Security November 2010 - April 2012
Cox Communications April 2008 - June 2010
Cox Communications March 2007 - April 2008
Cox Communications February 2006 - March 2007
Skills
Customer Satisfaction, Troubleshooting, Security, Program Management, Customer Service, Management, Recruiting, Electronics, Negotiation, Surveillance, Alarm Systems, CCTV, Access Control, Security Management, Fire Alarm, Time Management, Team Building, Physical Security, Operations Management, Human Resources, Marketing Strategy, Team Management, Contract Management, Integration, Software Installation, Sales Management, PowerPoint, Supervisory Skills, Public Speaking, Budgets, Microsoft Office, Inventory Management, Project Planning, Risk Assessment, Motors, Loss Prevention, Logistics, Windows, Training, Strategic Planning, Contract Negotiation, Retail, Sales, Change Management, Team Leadership, Security+, Microsoft Word, Microsoft Excel, Project Management, Process Scheduler
Education
Northern Virginia Community College 2011 — 2015
Associate of Science (A.S.), Business Administration, Management and Operations, 3.9
Universal Technical Institute 2002 — 2003
Diploma, Collision Repair & Refinishing
Chantilly High School 1999 — 2002
High School Diploma, General Academics
Harris Government Commications Division July 2012 - Present
AuthenTec February 2012 - July 2012
GSI Commerce Solutions, an eBay Company April 2011 - February 2012
Cox Communications April 2010 - December 2010
ClickFox September 2009 - January 2010
Numerex Corp. December 2006 - April 2009
Solectron Global Services June 2003 - November 2006
Skills
Workforce Planning, Employee Relations, Succession Planning, Onboarding, Talent Management, Benefits Administration, HRIS, Employee Engagement, Applicant Tracking..., HR Policies, New Hire Orientations, Deferred Compensation, Talent Acquisition, College Recruiting, Personnel Management, Performance Management
Education
Nova Southeastern University 1996 — 1998
Master of Science (MS), Human Resources Management and Services
University of South Florida
Bachelor of Arts (BA), Psychology
Cox Communications January 2013 - Present
Cox Communications August 2011 - January 2013
CGI 2008 - July 2011
AREG 2007 - 2008
Gameplan 2006 - 2008
Skills
Business Analysis, Management Consulting, Business Intelligence, SDLC, Operation Efficiencies, NOC, Telecommunications, Technical Operations
Education
Ohio University 2007 — 2008
Master of Business Administration (MBA)
Ohio University 2006 — 2007
Master of Science (MS)
Confidential Document Scanning Organization March 2014 - June 2015
Washington Project for the Arts / Taproot Foundation June 2013 - March 2014
Dean and Company June 2011 - December 2012
College of William and Mary August 2009 - July 2011
Marmon Water, a Berkshire Hathaway Company October 2010 - April 2011
Cox Communications October 2010 - December 2010
Chart Industries May 2010 - December 2010
InfoSol June 2007 - August 2009
MfgQuote January 2004 - March 2007
Procuri, Inc January 2003 - January 2004
Skills
Product Management, New Business Development, Business Strategy, Strategic Planning, Business Development, Project Management, Competitive Analysis, Financial Analysis, Financial Modeling, Management, CRM, Strategy, Leadership, Cross-functional Team..., Program Management
Education
The Johns Hopkins University 2014 — 2015
Data Science
The College of William and Mary - The Mason School of Business 2009 — 2011
MBA, Masters of Business Admin
Oglethorpe University 1998 — 2002
BSBA, Business Admin
Cox Communications January 2014 - Present
Cox Communications September 2012 - January 2014
Cox Communications November 2006 - September 2012
Cox Communications September 2004 - November 2006
Pegasus Solutions, Inc. August 2003 - September 2004
CIGNA Healthcare January 2001 - July 2003
Cox Communications April 1999 - January 2001
CSG Systems April 1993 - April 1999
United States Army/United States Army Reserve June 1985 - December 1991
Skills
Team Leadership, Strategic Planning, Telecommunications, Transformation, Leadership Development, Billing Systems, Business Intelligence, Project Planning, Project Delivery, Software Project..., Agile Methodologies, Scrum, SDLC, MSO, Process Development, IT Service Management, Customer Relations, ITIL v3 Foundations..., Six Sigma, Project Management, IT Operations, Program Management, Visio, Integration, Process Improvement, Disaster Recovery, ITIL, Vendor Management, Management, SharePoint, Leadership, Enterprise Software, Strategy, IT Strategy, Software Development, Team Building, System Deployment, Customer Service, Cloud Computing, Information Technology, Business Process..., Enterprise Architecture, IT Management, Application..., Application Portfolio..., IT Transformation
Education
Northwestern University 2012 — 2015
Master's degree, Computer and Information Sciences
University of Nebraska at Omaha
Bachelor of Science in Business Administration, Business Administration
Cox Communications VP Digital Video MarketingPhilips Consumer Electronics2001 - 2004
Philips Consumer Electronics 1996 - 2001
Philips Consumer Electronics 1991 - 1996
Skills
Product Marketing, Product Management, Marketing Strategy, Strategic Partnerships, Competitive Analysis, Management, Marketing, Digital Marketing, Strategy, P&L Management, Sales, Digital Media, Direct Marketing, Integrated Marketing, Cross-functional Team..., Brand Management, Marketing Communications, Marketing Management, Product Launch, Market Planning, Segmentation, B2B, Multi-channel Marketing, B2B Marketing
Education
University of Florida
BSBA, Marketing
Nova Southeastern University 1990 — 1993
MBA, Business Administration
Cox Communications January 2000 - Present
PacifiCare Health Systems January 1998 - January 2000
Safeguard Health Enterprises January 1997 - January 1998
J.H. Bryant, Jr. Inc. January 1996 - January 1997
Bank of America January 1982 - December 1996
Skills
Telecommunications, Management, Integration, System Administration, Servers, Project Management, Account Management, Telephony, Cold Calling, Leadership, Process Improvement, Strategic Partnerships, Social Media, Customer Service, Online Advertising, Sales, Cross-functional Team..., Marketing, Data Center, Direct Marketing, Direct Sales, Vendor Management
Education
Northwestern University 1970 — 1974
BS
Oracle October 2014 - Present
Oracle November 2005 - October 2014
Turner Broadcasting 2004 - 2005
Elavon, Inc. 2003 - 2004
Cox Communications 2002 - 2003
MARTA (Transit Authority - City of Atlanta) 2000 - 2001
Skills
Oracle RAC, Oracle, Data Warehousing, Linux, Big Data, Solaris, Oracle E-Business Suite, Exadata, PL/SQL, Performance Tuning, Data Guard, Oracle Enterprise..., Enterprise Architecture, Architectures, Exalogic, GoldenGate, Oracle Streams, Clusterware, Hive, MapReduce, Cassandra, NoSQL, Sqoop, Hadoop, HBase, VMware, Pre-Sales Consulting, Technical Sales..., VirtualBox, Oracle VM, Unix, HP-UX, AIX, HACMP, Veritas Cluster Server, ZFS, EMC Storage, PaaS, Cloud Computing IaaS, Cloud Computing, Cloud Computing DBaaS, Cloud Computing PaaS, DBaaS, Virtualization
Education
Norges Handelshøyskole (NHH) 1999 — 2001
MBA
Becki True Consulting, LLC. dba Viking Technology Partners April 2013 - Present
LightSquare, LLC November 2011 - April 2013
TorreyPoint January 2011 - October 2011
ITT Technical Institute September 2009 - March 2011
OnPoint November 2009 - December 2010
Cox Communications February 2005 - November 2009
Cox Communications March 2004 - February 2005
Cox Communications June 2002 - June 2003
Cox Communications October 1999 - June 2002
Caesars Palace 1997 - 1999
Skills
Computer Operations, Cloud Computing, Network Security, Wireless Networking, IP Networking, Process Improvement, Process Development, CISSP, CCNA, Integration, Change Management, Leading People, Process Optimization, PCI DSS, NIST, FISMA, Network Operations, Security Clearance, Security Operations, Business Alignment, Information Assurance, Computer Network..., Firewalls, IP, Security, Leadership, Information Security, Process Simulation, Computer Security, Security Audits, TCP/IP, Cisco Technologies, Troubleshooting, Information Security..., Business Continuity, ITIL, Juniper, DNS, Data Center, Network Engineering, Networking, Penetration Testing, Information Technology, Network Architecture, Vulnerability Management, Disaster Recovery, Network Administration, Vulnerability Assessment, VPN, Network Design
Education
Norwich University 2008 — 2010
MS, Information Assurance
Regis University 2003 — 2007
BS, Computer Networking
Mankato West 1976 — 1980
Hemmings Motor News May 2014 - Present
Sports Car Market October 2011 - May 2014
Sinclair Broadcast Group March 2011 - November 2011
Cox Media May 2001 - February 2011
Cox Communications/Cox Media 2001 - February 2010
Cox Communications 2001 - 2010
Clear Channel Radio September 2000 - April 2001
CBS Radio 1999 - 2000
Skills
Media Buying, Advertising, Media Planning, Digital Media, Radio, Online Advertising, Radio Advertising, Digital Marketing, Cold Calling, Social Media Marketing, Mobile Marketing, Marketing Strategy, Broadcast, Mobile Advertising, Lead Generation, Business Development, Digital Strategy, Direct Marketing, Integrated Marketing, Television, Advertising Sales, Marketing, Brand Development, Strategic Partnerships, SEM, Social Media
Education
Ohio University 1985 — 1989
Bachelor's degree, Advertising
Long & Foster Companies June 2009 - Present
Cox Communications May 2007 - March 2009
BAE Systems Information Technology 2003 - 2007
Skills
Active Directory, Windows Server, Windows 7
Education
Northern Virginia Community College 1997 — 2000
Learn, Connect, Act Intrnl. January 2005 - Present
Cox Communications February 2005 - January 2007
GE Capital January 1999 - January 2004
United Airlines 1994 - 1998
Skills
360 Feedback, Leadership Development, Executive Coaching, Executive Development, Coaching, Organizational..., Culture Change, Instructional Design, Organizational Change, Change Leadership, Change Management, Organizational..., Management Development, Training Delivery, Career Development, Performance Consulting, Talent Development, Persuasion Skills, Employee Engagement, Performance Management, Conflict Resolution, Management Consulting, Team Building, Talent Management, Mentoring, Organizational Design, Process Improvement, Organizational..., Customer Relations, Interviewing, Employee Relations, Problem Solving, Internal Communications, Call Center, Workshop Facilitation, Facilitators, Performance Improvement, Leadership, Training, Organizational Learning, Employee Training, Personal Development, Blended Learning, Customer Service, Facilitation, Succession Planning
Education
Oakland University
Sprint December 2005 - Present
Nextel Communications May 2004 - December 2005
Cox Communications September 2002 - May 2004
Sprint PCS September 1999 - February 2002
Network Plus Tutorial January 1997 - September 1999
Skills
Integration, PMP, Wireless, Telecommunications, Vendor Management, UMTS
Education
Northern Virginia Community College 1999 — 2001
Associate's degree, Business/Corporate Communications, 3.0
Cox Communications August 2011 - Present
Cox Communications April 2004 - August 2011
Charter Communications April 1998 - April 2004
Media General 1986 - 1998
Skills
Broadband, IPTV, VOD, Streaming Media, MPEG, IP, VoIP, Fiber Optics, Optical Fiber, DWDM, Ethernet, Video, MPEG2, Telecommunications, MPEG-4, Digital Video, DOCSIS, HFC, Satellite, Digital TV, Computer Network..., Broadcast, Network Engineering, Cabling, Telephony, Conditional Access
Education
Northern Virginia Community College
Cox Communications August 2013 - Present
FrontPoint Security April 2012 - February 2013
AT&T Mobility June 2007 - April 2012
Verizon Wireless June 1998 - April 2005
Skills
Telecommunications, Sales Management, Sales, Business Development, Solution Selling, New Business Development, Salesforce.com, Team Building, Team Leadership, Customer Service, Training, Recruiting, B2B, Wireless, Negotiation, Leadership, Management, Sales Process
Education
Northern Virginia Community College
AXIS INSURANCE SERVICES LTD November 2014 - Present
Cox Communications December 2008 - April 2014
Cox Communications July 2006 - December 2008
Sikorsky Aircrafts 2005 - 2006
Frontier Communications March 2001 - April 2005
Skills
Decision Support, Financial Modeling, Financial Reporting, Financial Analysis, Financial Accounting, Financial Statement..., SAP, Hyperion Planning, Essbase, Data Mining, Database Administration, Variance Analysis, Hyperion Enterprise, Forecasting, Analysis, Budgets, Cross-functional Team..., Leadership
Education
University of Bridgeport 2002 — 2005
MBA, Business Administration
Nova Southeastern University 1998 — 2002
BSc, Management
University of Technology 1990 — 1993
Diploma, Corporate Secretarial/Paralegal
Immaculate High 1984 — 1990
US Army Crew DispatcherUnion PacificMay 2005 - August 2005
Cox Communications March 2002 - April 2005
West Corporation January 1999 - February 2002
US Army July 1993 - March 1998
Education
Norwich University 1992 — 1993
Computer Engineering
Cox Communications February 2002 - Present
Safety-Kleen Corp November 1987 - May 2000
Education
Northwest Missouri State University 1972 — 1977
English
Zillion Technologies, Inc. September 2014 - Present
N. West Investments, LLC November 2011 - August 2014
Everest Software July 2009 - November 2011
IceWEB June 2008 - April 2009
Cogent Communications March 2007 - February 2008
Axios Systems August 2005 - December 2006
Cox Communications April 2002 - July 2005
Skills
Account Management, Solution Selling, Customer Service, Management, Virtualization, Direct Sales, Sales, SaaS, Enterprise Software, Marketing, Data Center, Cloud Computing, Team Leadership, Managed Services, Storage, Sales Process, Business Development, Lead Generation, B2B, Professional Services, Salesforce.com, Networking, Channel Partners, CRM, Sales Operations, Sales Management, Leadership, Training, New Business Development, Vendor Management, Telecommunications, Strategic Partnerships, Team Building, Negotiation, Contract Negotiation, Process Improvement
Education
Northern Virginia Community College 2000 — 2002
Business
Herndon High School
Cox Communications October 2011 - Present
Paris/Ballys Las Vegas January 2010 - February 2010
Mindshare Team October 2008 - October 2009
MCS Magazine November 2006 - April 2007
Skills
Advertising, Marketing, Sales, Microsoft Office, Networking, Purchasing, Market Planning, Procurement, Assets Recovery, Project Planning, Media Planning, Media Buying, Social Media Marketing, Digital Marketing, Online Advertising, Social Media, Marketing Strategy, Integrated Marketing, Digital Media, Market Research, Direct Marketing, Creative Direction, Competitive Analysis, Budgets, Outdoor Advertising, Copywriting, Brand Development, Creative Strategy, Creative Briefs, Strategic Communications, Email Marketing, Marketing Communications, Direct Mail, Digital Strategy, Mobile Marketing, Advertising Sales, Strategy
Education
Oakland University
Bachelor of Arts, Journalism; Advertising emphasis
Oakland University
Cox Communications June 2014 - Present
Cox Communications January 2011 - June 2014
Cox Communications November 2008 - January 2011
Skills
Telecommunications, Customer Service, Troubleshooting, Microsoft Office, Call Centers, Operations Management, Process Improvement, Team Building, Team Leadership, Broadband, Customer Experience, Management, Project Management, Telephony, Vendor Management, VoIP
Education
Oklahoma City Community College 2003 — 2014
Law, Film, Information Security
U. S. Grant High School 1999 — 2003
High School
WECT News October 2010 - Present
PURE Communications October 2008 - October 2010
Cox Communications September 2004 - September 2008
Skills
Media Relations, Press Releases, Strategic Communications, Public Relations, Corporate Communications, Crisis Communications, Social Media, Marketing Communications, Investor Relations, Media Monitoring, Facebook, Message Development, Editing, Executive Counsel, Story Pitching
Education
Ohio University 1998 — 2002
Bachelor of Science (BS), Journalism
Hilcorp July 2013 - Present
Energy Transfer June 2010 - June 2013
Cox Communications June 2009 - August 2009
Cox Communications June 2008 - August 2008
Skills
SOX Compliancy, FERC, GAAP, Account Reconciliation, Bank Reconciliation, Debt, Environmental..., Payroll, Leases, Leasehold, Intercompany, Intercompany Accounts, Equities, Liabilities, Revenue Analysis, Expenses, Legal Liability, Analysis, Financial Analysis, Ad Hoc Reporting, Regulatory Requirements, Regulatory Filings, Research, Variance Analysis, Variance Explanations, Efficiency, SAP, SAP BPC, Oracle, Oracle Discoverer, Business Objects, PeopleSoft, Microsoft Excel, MS Excel Pivot Tables, Access Database, Microsoft Word, Adobe, SharePoint, PowerPoint, Month End Close, Quarterly Reporting, Annual Reports, Accounts Receivable, Affiliate Relations, Balance Sheet, Balance Sheet Review, income statement, Financial Reporting, Sarbanes-Oxley Act
Education
Northwestern State University 2006 — 2010
Bachelor of Science (B.S.), Accounting, Honor Graduate
Northwestern State University 2006 — 2010
Bachelor of Science (B.S.), Business Administration, Honor Graduate
Cox Communications July 1996 - Present
Cox Media - Oklahoma 1996 - Present
Clear Channel Radio August 1995 - July 1996
Education
Oklahoma Christian University
Advertising
Cypress Semiconductor (formerly Spansion, LLC) September 2011 - Present
IBM August 2008 - September 2010
Cox Communications February 2008 - August 2008
RHI July 2007 - November 2007
eTelecare / Dell August 2006 - April 2007
Volt Services March 2005 - July 2006
695online March 2004 - November 2005
At-Tech / CableOne November 2004 - February 2005
695Online.com 2002 - 2003
Computer Support Group October 2000 - May 2001
Skills
Troubleshooting, Technical Support, Servers, Windows XP, Laptops, Operating Systems, Software Installation, Active Directory, Help Desk Support, Windows Server, Networking, Routers
Education
Northwestern State University 1992 — 1993
None, Psychology
Davidson Media Group January 2012 - Present
stardust radio llc January 2010 - Present
Bernard Radio January 2006 - Present
Coldwell Banker Realty Corp Associates 2005 - 2008
Cox Communications 2000 - 2001
KLDE, KODA, KKBQ 1995 - 2001
WNCI/Nationwide Communications 1986 - 1990
Skills
Radio Station Upgrades..., Management consulting, Broadcast, Social Media Marketing, Marketing, Radio, Management Consulting, Marketing Communications, Negotiation, Team Building, Marketing Strategy, Sponsorship, Management
Education
Ohio University 1971 — 1975
Bachelor of Science in Communications, Radio and Television
catholic central HS
Cox Communications October 2010 - Present
AOL January 2007 - March 2010
AOL Time Warner March 2004 - December 2006
OptumHealth May 2002 - May 2003
Sprint PCS February 1999 - March 2002
Equipment Leasing and Finance Association July 1995 - July 1998
Skills
Data Mining, Access, MySQL, Business Objects, SAS, SQL, PowerPoint, Metrics, Business Intelligence, Requirements Gathering, Report Writing, Data Analysis, Business Analysis, Omniture, SiteCatalyst, Competitive Analysis, Financial Analysis, Market Research, Customer Retention, Customer Acquisition, Call Center, Customer Service, Mortgage Banking, Analytics
Education
Northern Virginia Community College
A.A.S, General Studies
University of Phoenix
Business Management
Metasys Technologies, Inc. April 2012 - Present
Sugar Plum Resturant and Craft Mall 2009 - 2011
Circuit City April 2007 - March 2009
The Home Depot 2005 - 2007
Cox Communications 2003 - 2005
Seagate Technology 1997 - 2003
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail, Store Operations, Driving Results, Profit, Retail Sales, Inventory Control, Big Box, Shrinkage
Education
Oklahoma Christian University 2001 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations, 4.00
University of Science and Arts of Oklahoma 1986 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Cox Communications July 2008 - Present
S & G Restaurant June 2005 - June 2007
Education
Northern Virginia Community College
SimplexGrinnell December 2012 - Present
Koch Industries January 2012 - December 2012
Corporate Lodging Consultants July 2011 - June 2012
Cox Communications January 2009 - August 2011
Skills
BMC Remedy, Troubleshooting, VOD, Technical Support, Active Directory, Cable Modems, Call Center, Computer Hardware, Broadband, Windows 7, Blackberry Enterprise..., Windows Server, Servers, Telecommunications, Visio, VMware, Cabling, XP, Networking
Education
Nova Southeastern University 2013 — 2015
Master's degree, Business Intelligence and Analytics
University of the Cumberlands 2001 — 2005
Northrop Grumman Corporation October 2014 - Present
Northrop Grumman Information Systems April 2013 - March 2015
Northrop Grumman Corporation February 2008 - April 2013
Cox Communications April 2004 - February 2008
Town Sports International September 2000 - April 2004
Town Sports International September 2000 - June 2003
Skills
Software Documentation, Technical Support, Troubleshooting, Integration, Databases, Help Desk Support, SQL, Software Installation, System Administration, Testing, Process Improvement, Java, Quality Assurance, Windows, Database Administration, Software Development, Linux, Computer Security, Analysis, Computer Hardware, Information Assurance, SQL Tuning, PL/SQL, Toad 9.0, Computer Application..., Software Testing Life..., Oracle SQL Developer
Education
Northern Virginia Community College 2005 — 2016
AS-Computer Science Major, Computer Science
Global Knowledge 2014 — 2014
CompTIA Security+ Certification, Security+ for Federal Programs, Completed and Obtained Certification
Virginia Polytechnic Institute and State University 1993 — 1996
Engineering, Computer Engineering
Chantilly High School 1990 — 1993
Governor’s High School Diploma, Mathimatics and Computers, 3.8
Northrop Grumman Cyber Academy
Cyber Security Training, Cyber Security
Cox Communications October 2014 - Present
Cox Communications February 2007 - Present
Target August 2006 - February 2008
KCS Communication September 2003 - July 2006
Skills
Troubleshooting, Cabling, Cable Television, Cable Modems, Active Directory, Computer Hardware, Routers, BMC Remedy, T1, Telecommunications, Broadband, Servers, Wireless Networking, Technical Support, Wireless, Networking, Telephony, Routing, Laptops, Help Desk Support, LAN-WAN
Education
Northern Virginia Community College 2004 — 2006
information system
Sprint Nextel March 2008 - Present
Cox Communications June 2003 - February 2007
Education
Northern Virginia Community College
General Studies
Contractor - IBM July 2014 - Present
ARRIS February 2013 - November 2013
nCircle 2008 - 2012
Cox Communications November 2006 - November 2007
Cox Communications May 2005 - November 2006
BellSouth.NET, BellSouth Telecommunications September 2000 - February 2005
BellSouth Telecommunications January 1998 - September 2000
Skills
Networking, Telecommunications, Cisco Technologies, DHCP, VoIP, TCP/IP, Enterprise Architecture, DNS, Troubleshooting, SS7, Testing, Unix, Enterprise Software, Hardware, QoS, VPN, Switches, Technical Support, Security
Education
Nova Southeastern University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Parker Tide Corp. May 2010 - Present
Parker Tide May 2010 - Present
U.S. Fish and Wildlife Service May 2010 - Present
U.S. Fish and Wildlife Service May 2010 - September 2012
Cox Communications January 2007 - January 2009
CBRE January 2000 - January 2007
Lucent Technologies January 1996 - January 2000
Education
Northern Virginia Community College
Associate, Science
Chappell Supply February 2015 - Present
Apmex January 2015 - February 2015
State Farm October 2014 - January 2015
OfficeMax June 2011 - June 2014
The Hartford October 2009 - April 2011
Cox Communications March 2001 - April 2009
Skills
Account Management, Sales, New Business Development, Sales Management, Sales Process, B2B, Selling, Sales Presentations, Solution Selling, Customer Service, Sales Operations, Customer Retention, Competitive Analysis, Strategic Planning, Direct Sales, Management, Business Development, Cold Calling, Key Account Management, Call Centers, Lead Generation, Pricing, CRM, Strategic Partnerships, Channel Partners, Customer Satisfaction, SaaS, Product Marketing, Forecasting
Education
Oklahoma City Community College 2003 — 2004
None, Business/Commerce, General, 2.5
SUNY Plattsburgh 1990 — 1992
Cox Communications March 2007 - July 2013
SAIC February 2006 - March 2007
Skills
Fraud, Security, Call Centers, Investigation, Private Investigations, Telecommunications, Interviews, Background Checks, Broadband, Microsoft Office, Customer Service, Social Media, Analysis, Outlook, Leadership, Process Improvement, Training
Education
Northwest Florida State College 2002 — 2004
Associate's degree, General/Health education/Medical Coding and Billing
National Commission on Certification of Physician Assistants (NCCPA) June 2003 - Present
Mr. Electric July 2001 - June 2003
Trammell Crow Corporate Services August 1997 - April 2001
New York City Department for the Aged June 1976 - July 1998
Rollins, Inc. June 1996 - March 1997
Bergemann USA, Inc. April 1993 - March 1996
Cox Communications July 1984 - March 1993
Associates Commerical Corporation January 1983 - July 1984
Odessa Medical Center May 1982 - December 1982
Skills
Six Sigma Black Belt, Quality Management, Malcolm Baldrige, Process Improvement, Highly detail oriented, Great eye for detail, Organization, Oglethorpe Award for..., Microsoft Office, Analysis, Six Sigma, Human Resources, Leadership, Strategic Planning, Public Speaking
Education
Acuity Institute - School of Business Leadership 2012 — 2012
Six Sigma Black Belt Certification, Six Sigma
American Management Association 2009 — 2010
Leadership Certification
Focus on Added Value Training 1996 — 1996
Mission of Excellence Quality Training 1996 — 1996
Oglethorpe University 1995 — 1996
Management Program
Clemson University 1985 — 1985
Project Management
Cox Communications August 2011 - Present
Cox Communications 2011 - 2012
Matthews and Matthews Mortgage May 2006 - May 2010
Skills
Clerical Work, Receptionist Duties, Data Entry, Customer Service, Customer Retention, Multi Tasking, Teamwork, Focus Groups, Determination, Typing, Microsoft Word, Microsoft Excel, Microsoft Office, AS400 system, Lotus Notes, People Skills, PeopleSoft, People-oriented, Goal Oriented, Career Skills, Strategy, Organization, Team Leadership
Education
Oklahoma Christian University 2006 — 2008
Currently seeking degree, Education
Northwest Classen High School 2002 — 2006
HS DIPLOMA
Cox Communications 2015 - Present
Acceptance Insurance 2013 - 2015
AT&T 1997 - 2013
AT&T 1997 - 2013
Education
Ohio University 1983 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management/Pre-law
Affiliated Computer Services - ACS January 2011 - September 2011
Lean Six Sigma College December 2008 - February 2010
Cox Communications May 2005 - December 2008
Fremont Community Health Services April 1993 - February 1997
Skills
Access, SQL, Excel, Databases
Education
Ohio University 1969 — 1972
B.A., Accountancy
Comcast SportsNet Bay Area January 2011 - Present
Comcast September 2006 - January 2011
Ohlone College 2007 - 2008
Cox Communications September 2004 - September 2006
Skills
Post Production, Editing, Broadcast, Videographer, Final Cut Pro, Technical Direction, Camera, Videography, Camera Operating, Non-linear Editing, Digital Media, Broadcast Television, Avid, Camera Operation, Television, Video, Video Editing, Video Production
Education
Ohlone College
Television Broadcasting
Cox Communications April 2006 - Present
Education
NorthWest Arkansas Community College
Business/Commerce, General