Cox Communications
Industry: Cable television company
DescriptionCox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. Headquarters: Atlanta, Georgia, United States Parent organization: Cox Enterprises Number of employees: 20,000 (2016) Founded: February 1962 Subsidiaries: Cox Media, Trapollo LLC, Cox Media, Inc., Did you know: Cox Communications is the sixth-largest multichannel video service provider in the US by total subscribers (4,132,000). wikipedia.org
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Cox Communications Employees
Cox Communications February 2014 - Present
Cox Communications June 2012 - February 2014
Cox Communications April 2010 - June 2012
Cox Communications August 2005 - April 2010
Skills
Telecommunications, Account Management, Direct Sales, Solution Selling, Salesforce.com, VoIP, Metro Ethernet, Sales Process, Managed Services, Strategic Partnerships, Customer Retention, Hosted Voice, Sales Operations, Cold Calling
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Business Marketing and Business Management
Cox Communications May 2003 - Present
Winstar Communications 1998 - 2000
WorldxChange Communications 1997 - 1998
WorldxChange Communications 1995 - 1997
WorldxChange Communications 1994 - 1995
CTS Companies 1993 - 1994
Skills
VoIP, Vendor Management, MPLS, Call Center, Broadband, Account Management, Project Management, Product Management, Data Center, Wireless
Education
University of Phoenix 2007 — 2010
Associates, Business
Mill Creek Carpet & Tile August 2015 - Present
Appliance Solutions March 2011 - August 2015
Lowe's Home Improvement July 2007 - January 2011
Lowe's Home Improvement July 2007 - January 2011
Cox Communications 2004 - 2006
Walmart 1992 - 1999
Skills
Merchandising, Inventory Management, Retail, Sales, Store Management, Customer Service, Team Building, P&L Management, Retail Sales, Sales Management, Inventory Control, Customer Satisfaction, Pricing, Customer Retention, Team Leadership, Budgets, Profit, Forecasting, Operations Management, Microsoft Excel, Marketing, Sales Operations, Microsoft Office, Microsoft Word, Teamwork, Outlook, Visual Merchandising, PowerPoint, Direct Sales, Hiring, Cold Calling, POS, Competitive Analysis, Time Management, Customer Experience, Loss Prevention, Management, Strategic Planning, Training, P&L, Account Management, Negotiation, Store Operations, Marketing Strategy
Education
University of Phoenix 2003 — 2008
Bachelor of Science (BS), Accounting
Bentonville High School 1990 — 1994
BS in Accounting, Accounting
Defense Logistics Agency August 2015 - Present
US Army 2008 - Present
Southern Wine & Spirits August 2014 - July 2015
Cox Communications January 2006 - February 2007
CompUSA September 2004 - January 2006
Best Buy October 2003 - August 2004
US Department of Homeland Security September 2002 - September 2003
United States Air Force April 2001 - June 2002
City of Sunny Isles Beach June 1999 - February 2001
Village of Pinecrest Police Department September 1998 - June 1999
Skills
Bilingual-English/Spanis..., CompTIA A+ Certification, Typing, Microsoft Office, Urinalysis, Recruiting, Budgets, Leadership, Management, Sales, Accounting, Finance, Time Management, Military, Customer Service, Government, Policy, Public Speaking, Security Clearance, Program Management, DoD, Team Building, Training, Team Leadership
Education
University of Phoenix 2008 — 2015
Associate's Degree, Hospitality Administration/Management
Miami Beach Senior High 2005 — 2008
Diploma, General Studies
Kratos Defense and Security Solutions April 2013 - April 2014
Hi Tech Honeycomb (temporary) 2012 - 2012
Advanced Test Equipment Rentals January 2008 - 2011
California Community Opportunities May 2006 - 2008
San Diego Association of REALTORS (SDAR) 2005 - 2007
San Diego County Regional Airport Authority 2004 - 2005
Cox Communications 2003 - 2004
Skills
Strategic Human..., Global Human Resources..., Employee Relations, Recruiting, Benefits Administration, Onboarding, Employee Benefits, HR Policies, Payroll, Training, New Hire Orientations, Team Building, Human Resources, Management, Policy, Program Management, Deferred Compensation
Education
University of Phoenix 2006 — 2010
MBA - in progress
University of Phoenix 2004 — 2010
Bachelors, Business Management
Cox Communications April 2015 - Present
Global Experience Specialists (GES) August 2014 - April 2015
American Traffic Solutions August 2013 - April 2014
ASML November 2011 - February 2013
P.F. Chang's China Bistro April 2006 - March 2011
Skills
Microsoft Office, Microsoft Excel, Payroll, Time Management, Process Improvement, Customer Service, PowerPoint, Employee Relations, Microsoft Word, Training, Payroll Conversion, Payroll Systems..., On-Boarding, Kronos Timekeeping, Aloha Timekeeping, ePersonality, Enterprise eTime, Oracle Applications, PeopleSoft Financial, ADP
Education
University of Phoenix 2012 — 2016
Accounting and Business/Management
Move, Inc March 2015 - Present
realtor.com July 2014 - February 2015
Cox Communications May 2013 - July 2014
Lagesse Home Improvment November 2012 - January 2014
Cox Communications February 2013 - May 2013
C2 Tactical January 2013 - April 2013
Apollo Group Inc February 2010 - October 2012
University of Phoenix September 2007 - February 2010
University of Phoenix May 2007 - February 2010
University of Phoenix May 2006 - September 2007
Skills
Public Speaking, Development & delivery..., Microsoft Excel, Microsoft Word, On the Job Training, Interviews, Peer Mediation, Situational Leadership, Presentation Development, Presenter, Customer Support, Technical Assistance, Troubleshooting, Higher Education, Training, Coaching, Instructor-led Training, Adult Education, Staff Development, Instructional Design, Conflict Resolution, Employee Training, E-Learning, Training Delivery, Training Facilitation, Critical Thinking, Organizational..., Learning Management, Curriculum Development, New Hire Training, Customer Satisfaction, Management
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Psychology
Sierra Achademy of Aeronautics 2001 — 2003
Certificate, Aeronoutics
Cox Communications October 1998 - Present
Skills
MPEG, Broadcast Television, MPEG2, Broadcast, VOD, Conditional Access, MTC, Switched Digital Video, Commercial insertion, Video over IP, IP Multicast, Routing, MPEG-4, DVB, Digital TV, Set Top Box, Digital Video, Streaming Media, DOCSIS, Broadband, Satellite, IPTV, RF, Ethernet, SNMP, DWDM, WiFi, Optical Fiber, DSL, Telecommunications, Wireless
Education
University of Phoenix
Bachelor of Information Technology
Communities In Schools January 2013 - June 2014
The Shade Tree November 2008 - September 2012
Cox Communications January 1998 - February 2008
Skills
Employee Relations, Public Speaking, Coaching, Community Outreach, Nonprofits, Event Planning, Customer Service, Program Management, Leadership Development, Training, Microsoft Office, Strategic Planning, Team Building, Program Development, Onboarding, Organizational..., Recruiting, Performance Management, Employee Engagement, Human Resources, Fundraising, Non-profits, Policy, Staff Development
Education
University of Phoenix
BSHS/M
University of Phoenix
Master of Public Administration (MPA)
University of Phoenix
Master of Public Administration (MPA)
Wyndham Vacation Ownership August 2013 - Present
Cox Communications April 2010 - August 2013
HSBC October 2008 - April 2010
WASHINGTON MUTUAL BANK April 2007 - October 2008
Wells Fargo Bank March 2004 - April 2007
Skills
Compensations, Employment Law, HRIS, Employee Relations, Talent Acquisition, Benefits Administration, HR Policies, Organizational..., Performance Management, FMLA, Accounts Payable, Accounts Receivable, Employee Orientations, Training, Customer Satisfaction, Recruiting, Employee Benefits, Interviews, Management, Personnel Management, Time Management, New Hire Orientations, Human Resources, Onboarding, Policy, Customer Retention, Account Management
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Comcast Cable July 2013 - Present
Charter Communications October 2009 - July 2013
Cox Communications January 2005 - December 2008
Cox Communications June 1999 - January 2005
US Cable January 1998 - January 1999
Prime Cable/Now Cox Communications July 1983 - May 1992
Skills
Customer Service, Telecommunications, Microsoft Office, Broadband, Call Center, Cold Calling, Account Management, Sales Management, Strategic Planning, Budgets, Forecasting, Training, Cross-functional Team..., Sales Operations, Marketing, Customer Retention, Recruiting, Management, Sales, Marketing Strategy, Customer Experience, Salesforce.com, Sales Process, Hiring, Leadership, Call Centers, Team Building, Team Leadership, Customer Satisfaction, Direct Sales
Education
University of Phoenix 2001 — 2007
Business Administration and Management, General
University of Las Vegas 1989 — 1990
Business Communications & Report Writing
University of Las Vegas 1989 — 1990
of, Management & Organizational Behavior
TTI Cabling November 2012 - Present
Suddenlink Communications November 2010 - November 2012
Black Box Network Services April 2009 - November 2010
Oracle October 2007 - April 2009
Electra Link January 2007 - October 2007
Time Warner Cable October 2005 - January 2007
L’auberge Du Lac Hotel and Casino June 2005 - October 2005
Cox Communications May 2001 - May 2005
Skills
Telephony, Telecommunications, Cabling, T1, Fiber Optics, Computer Network..., VoIP, LAN-WAN, Switches, Voice Mail, HFC, Broadband, Ethernet, IP, Cisco Technologies, Routers, Cable Modems, Optical Fiber, Wireless, Avaya, Hardware, Networking, Servers, Data Center, Software Installation, Troubleshooting
Education
University of Phoenix 2010 — 2012
Associate's degree, Computer and Information Sciences and Support Services
Sulphur High School 1996 — 2001
High School Graduate, Academics
AT&T Mobility November 2008 - Present
Cox Communications July 2000 - September 2005
Skills
Wireless, Cellular Communications, Telecommunications, Mobile Devices, 4G, Direct Sales, Customer Retention, Mobile Technology, Quotas, M2M, LTE, Customer Experience, Solution Selling, CDMA, Mobile Communications, Sales Operations, VoIP, UMTS, Call Centers, GSM, B2B, Customer Service, Marketing, Management
Education
Phillips College 1994 — 1996
Associate of Arts (AA), paralegal studies
University of Phoenix
Claims Management, Inc. August 2013 - Present
Wal-Mart September 2011 - April 2013
Walmart May 2011 - August 2011
Cox Communications November 2010 - April 2011
Skills
Customer Service, Database Management, Technical Support, Client Relationship..., Project Coordination, Key Account Development, Software Training, Management, Analysis, Customer Experience, SharePoint, Loss Prevention, Outlook, Office Management
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Human Resources Management and Services, 3.69
Cox Communications July 2014 - Present
Cox Communications September 2003 - June 2014
Cox Communications March 2000 - September 2003
Cox Communications September 1997 - March 2000
Atk Thiokol Propulsion Corp February 1992 - September 1996
Atk Thiokol Propulsion Corp April 1990 - February 1992
Atk Thiokol Propulsion Corp October 1989 - December 1989
Skills
SQL, SharePoint, Troubleshooting, Digital Media, Data Warehousing, Project Management, Broadband, IPTV, Microsoft SQL Server, IIS, Process Improvement, Vendor Management, ETL, Microsoft Office, Wireless, Network Engineering, Cross-functional Team..., Team Leadership, Oracle, Management, MPLS, SDLC, Fiber Optics, Network Design, Ethernet, Telephony, Visio, IP, Databases, Cisco Technologies, Unix, Call Centers, Switches, Windows, Database Administration, Optical Fiber, Data Center, Networking, VOD, Access, Change Management, Software Documentation, MS Project, Computer Network..., Data Modeling, VoIP, Program Management, Integration, Cabling, Telecommunications
Education
University of Phoenix 1999 — 2001
BSBM
Focus Industries January 2012 - June 2013
Cox Communications December 2010 - July 2011
Panasonic Avionics Corporation October 2006 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Sales, Telecommunications, Troubleshooting, Technical Support, Management, Call Centers
Education
University of Phoenix 2012 — 2015
Bachelor of Science
El Toro High School 1998 — 2001
High school diploma
Cox Communications November 2012 - Present
Cox Communications March 2003 - November 2012
Cox Communications March 1998 - March 2003
Cox Communications March 1997 - March 1998
United States Marine Corps June 1992 - June 1996
Skills
Telecommunications, VoIP, Project Management, Troubleshooting, Fiber Optics, Telephony, Network Design, Cabling, Network Engineering, Disaster Recovery, Call Centers, Computer Network..., Vendor Management, Integration, IP, Switches, Wireless, Routers, LAN-WAN, Customer Service, Cheetah, BMC Remedy, Oscilloscope, TCP/IP, Wireless Networking, Computer Hardware, DOCSIS, Broadband, Optical Fiber, HFC, IPTV, CMTS, Cable Television, Metro Ethernet, VOD, Ethernet, Cable Modems, DWDM, Networking, Cisco Technologies, System Deployment, FTTx, Routing, MPLS, Internet Services, Spectrum Analyzer, OSPF, QoS, RF, SIP Trunking
Education
Mandeville High School
University of Phoenix-Southern California Campus
VMware January 2014 - Present
AT&T November 2011 - December 2013
Dell October 2010 - November 2011
Cox Communications February 2002 - August 2010
Pathfire March 1998 - April 2001
IBM Global Services January 1995 - March 1998
Skills
ITIL, Outsourcing, IT Risk Management, Video Playback, CPNI, HIPAA, Cloud Computing, Data Center, Security, Call Center, SaaS, Managed Services, Product Management, Enterprise Architecture, Disaster Recovery, Management, Virtualization, Business Intelligence, VMware, Servers, Six Sigma, Call Centers, SDLC, System Deployment, Strategic Planning, Telecommunications, Enterprise Software, Active Directory, Leadership, Integration, Vendor Management, Infrastructure, IT Strategy, IT Management, IT Operations, VoIP, IT Service Management, Storage, Solution Architecture, Cisco Technologies, Network Architecture, Storage Area Networks, Professional Services, High Availability, Business Continuity, Project Management, SAN, PMP, Network Security, Pre-sales
Education
University of Phoenix 1995 — 1997
BA Information Systems, Business Information Systems
General Atomics Aeronautical Systems August 2012 - Present
TheCivilityProject.org March 2012 - Present
TheMarketPlace.org March 2012 - Present
Transworld Systems Inc. (NCO Financial Systems) March 2012 - August 2012
General Dynamics April 2008 - February 2012
Cox Communications July 2005 - May 2006
The Hartford Insurance Group April 2001 - January 2005
Skills
Purchasing, Excel, PowerPoint, Word, Procurement, Technical Writing, Java, HTML + CSS, sales, Customer Relations, Public Speaking, Training & Development, Typing, 10 Key, Blueprint Reading, Business Management, Microsoft Excel, Sales, Negotiation, Strategic Planning, Time Management, Customer Service, Contract Negotiation, Management, Employee Training, Microsoft Office, Analysis, Training, Project Management, Supply Chain, Microsoft Word, Continuous Improvement, Process Improvement, Marketing, Business Planning, HTML
Education
University of Phoenix 2009 — 2011
Bachelors, Business and Information Systems
University of Phoenix 2007 — 2009
Associates, Information Technology
Monte Vista High School
High School Diploma, General Education
Cox Communications October 2010 - Present
Cox Communications April 2008 - October 2010
Cox Communications January 2003 - April 2008
Cox Communications January 1998 - January 2003
Skills
Organizational..., Strategic Leadership, Team Leadership, Retail Sales, Problem Solving, Customer Service, Sales, Customer Retention, Management, Retail, Customer Satisfaction, Leadership
Education
University of Phoenix 2005 — 2010
Bachelors, Business Management
Gateway Title Insurance Agency, LLC May 2010 - Present
First American Title April 2007 - May 2010
Bank of America February 2002 - October 2005
Cox Communications February 1998 - March 2002
Skills
Futuristic, Strategic Planning, Results Focused, Refinance, Loans, FHA, VA, Sellers, Residential Homes, First Time Home Buyers, Closings, Mortgage Lending, Relocation, Foreclosures, Investment Properties, Real Estate, Result Oriented, REO, Future Trends, Short Sales, Real Estate Transactions, Investors, Referrals, Commercial Real Estate, HUD, Real Property, Vacation Homes, New Home Sales, 1031 Exchanges, Real Estate Financing, Residential Mortgages, Condos, SFR, Listings, Title Insurance, Property, Single Family Homes, Buyers, Luxury, Selling, Property Management, Resellers, Escrow, Move Up Buyers, Real Estate Development, Real Estate Economics, Buyer Representation, Reverse Mortgages, Mortgage Banking, Loan Origination
Education
University of Phoenix 1999 — 2004
BSBA/BSBM, Bachelor in Business Administration and Business Management
East High 1986 — 1989
General
On-Site.com December 2013 - Present
EWGA Palm Beach County 2012 - April 2014
Wallace Consulting 2009 - December 2013
Rust Consulting 2007 - 2009
Prosodie Interactive 2003 - 2007
ComTec, Inc. 2000 - 2003
Convergys 1994 - 2000
Cox Communications 1987 - 1994
Skills
Solution Selling, Pre/Post Sales Engineers, Technical Training, Project Management, CRM, Software Implementation, Statement Presentation, IVR, ACD, CTI, Salesforce.com, Sales Presentations, Consulting, Windows, Mac, Manage Client..., Leadership
Education
University of Phoenix
Bachelor of Science (B.S.), Business Management
ITT Technical Institute June 2004 - Present
Metro Cable Services Inc. 2002 - 2004
CitiCom Telecommunications 1996 - 2004
Cox Communications 1999 - 2002
Global Interactive Communications Inc. 1996 - 1999
Time Warner Communications 1991 - 1996
US Army Retired 1987 - 1995
Skills
Telecommunications..., Project Management, Motivational Speaker, Telecommunications, Construction, Supervisory Skills, Customer Service, Scheduling, Process Scheduler, Windows 7, Computer Hardware, Motivational Speaking, Software Installation, Microsoft Office, Troubleshooting, Leadership, Management, Technical Support, Software Documentation, Public Speaking, Training, Time Management, Computer Repair, XP, Access, Network Administration, Routers, Visio, Active Directory, Teaching, Windows Server, Curriculum Design, Linux, Networking, Windows Vista, Windows, System Administration, Computer Security, Higher Education, Network Security, PowerPoint, Help Desk Support, Laptops, Admissions, Retaining Customers, Operating Systems, Wireless Networking, Windows XP, Hardware
Education
University of Phoneix 2005 — 2006
MBA, Business
University of Phoenix 1998 — 2002
BSB / IS, Business / Computer Information Systems
ITT Technical Institute, Tucson AZ
Appliance Solutions Tulsa March 2011 - Present
The Maytag Store January 2011 - Present
Lowe’s Home Improvement January 2009 - January 2011
Lowe's Home Improvement July 2006 - January 2011
Lowes January 2008 - January 2009
Lowes January 2007 - January 2008
Cox Communications August 2005 - November 2007
Lowes June 2007 - August 2007
Cox Communications August 2004 - July 2006
Fiesta Pools and Spas January 2001 - November 2005
Education
University of Phoenix 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting
Bentonville High School 1990 — 1994
University of Phoenix
Bachelor of Science, Accounting
U.S. Department of Veterans Affairs June 2014 - Present
Veterans Health Administration June 2013 - Present
Mahaffey Companies February 2010 - July 2010
Unity Transport November 2007 - May 2008
Gordon Trucking August 2007 - November 2007
Cox Communications October 2006 - March 2007
US Army September 2001 - June 2006
Skills
Software Installation, Outlook, Networking, Budgets, Testing, Microsoft Suites, Customer Service, Microsoft Excel, Team Leadership, Government, Public Speaking, Process Improvement, Program Management
Education
Present University of Phoenix 2012 — 2014
Masters, Industrial and Organizational Psychology
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Psychology
Cox Communications May 2008 - Present
Cox Communications August 2003 - May 2008
Peregrine Systems January 2001 - July 2002
Skills
Employee Relations, Human Resources, Training, Onboarding, Performance Management, Recruiting, Talent Management, Employee Training, PeopleSoft, Employee Engagement, HRIS, Interviews, Call Centers, Organizational..., Leadership, Succession Planning, Applicant Tracking..., Team Leadership
Education
San Diego State Extended Studies 2015 — 2016
Project Management Certificate, Project Management
University of Phoenix-San Diego Campus 2006 — 2010
Bachelor of Science (B.S.), Business, Management
Steiner Leisure Limited April 2015 - Present
CareCloud May 2013 - Present
Cox Communications October 2005 - May 2013
Citrix Systems 1999 - 2005
Skills
Employee Relations, Team Building, Project Management, Strategic Planning, Change Management, MBTI, Operations Management, Leadership, Management, Leadership Development, Talent Management, Workforce Planning, Talent Acquisition, Business Planning, Training, Onboarding, Customer Service, Coaching, Organizational..., Vendor Management, College Recruiting, Negotiation, Succession Planning, Career Development, Cross-functional Team..., Recruiting, Employee Benefits, Personnel Management, Performance Management, Human Resources
Education
University of Phoenix 2002 — 2004
B.S., Business Management
Cox Communications January 2010 - Present
Mesa Sister Cities June 2015 - Present
Angels on Patrol January 2010 - February 2014
Cox Communications Arizona February 2007 - January 2010
Cox Communications 1996 - 2010
Skills
Cross-functional Team..., Customer Satisfaction, Project Management, Cable Television, VOD, Training, Team Building, Team Leadership, Broadband, Vendor Management, IPTV, Leadership, Call Center, Fiber Optics, Telecommunications, Process Improvement, Account Management, Marketing, Customer Experience, Sales Management, Optical Fiber, Strategic Planning, VoIP, Program Management, Wireless, Customer Service, Direct Sales, Operations Management, Management, Contract Negotiation, Telephony, New Business Development, Sales, Marketing Strategy, Change Management, Troubleshooting, Budgets, Customer Retention, Co-location, Ethernet, Strategic Partnerships, Call Centers, Sales Process, Sales Operations, Product Management, T1, Cabling, Competitive Analysis, Managed Services, Product Marketing
Education
Mesa High School 1987 — 1991
University of Phoenix
Undergraduate
CNA January 2006 - Present
United States Marine Corps January 2002 - August 2008
Cox Communications August 2005 - January 2006
United States Marine Corps August 2000 - August 2004
Skills
Policy, DoD, Government, Contract Management, Military, Security Clearance, Financial Analysis, Financial Reporting, Finance, Contract Pricing, Project Estimation, Cost Planning, Risk Assessment, Government Contracting
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA), Accounting and Finance
USMC Personnel Administration School 2001 — 2001
Human Resources Management/Personnel Administration, General
MPSC October 2009 - Present
Military Personnel Services Corporation 2009 - 2011
Independent Contractor January 2007 - September 2009
Cingular/ATT 2006 - 2007
Cox Communications February 2005 - January 2006
The UPS Store June 2004 - May 2005
Eastpointe Mortgage May 2002 - January 2004
Lucent Technologies March 2001 - June 2002
Alcatel April 2000 - February 2001
State Street Bank & Trust 1986 - 1991
Education
University of Phoenix 2004 — 2010
Information Technology
Cox Communications August 1997 - Present
Cox Communications August 1997 - December 2010
TCI-Taft 1985 - 1987
Skills
Product Management, Cross-functional Team..., Project Management, Customer Experience, Competitive Intelligence, Strategic Partnerships, Integrated Marketing, Product Marketing, Marketing, Business Development, Marketing Strategy, Management, Email Marketing, Competitive Analysis, Sales, Start-ups, CRM, Telecommunications, Digital Marketing, Leadership, Strategic Planning, Direct Marketing, Lead Generation, Market Analysis, Marketing Management, Strategy, Segmentation, B2B, Customer Retention, Market Planning, Salesforce.com, Marketing Communications
Education
University of Phoenix 2002 — 2006
MBA, Business Management
United Township High School 1974 — 1977
Cox Communications January 1998 - Present
American Red Cross January 2002 - 2005
Skills
Social Media Strategy, Digital Marketing, Social Media Marketing, Web Marketing Strategy, Social Networking, Brand Strategy &..., B2B Marketing Strategy, SEO/SEM and Social..., Site Optimization and..., Market Research &..., Integrated Marketing..., Design Thinking and..., Online Community..., Web re/design..., HTML PHP CSS, Email Marketing, Blogging, Lead Generation, Public Speaking, Disaster Preparedness, Strategy, SEO, Social Media, Entrepreneurship, Integrated Marketing, HTML, Community Development, Emergency Management, Content Strategy, User Experience, Web Marketing, Social Media Measurement, Marketing, Web Analytics, E-commerce, Digital Strategy, Online Advertising, Web Development, Digital Media, Google Analytics, SEM, Facebook, YouTube, Copywriting, Marketing Strategy, Online Marketing, Mobile Marketing, PPC, Advertising
Education
Unversity of San Francisco 2009 — 2010
Masters Certification, Internet Marketing
University of Phoenix 1998 — 1999
Masters Certification Online Marketing, Business
Veredus Corporation / CoreLogic October 2014 - Present
Cox Communications February 2014 - June 2014
Primus Software Corporation February 2013 - February 2014
First Pro / Purchasing Power September 2010 - October 2012
DISYS / CBeyond May 2010 - July 2010
IIC / Siemens July 2009 - April 2010
Yoh IT / JM Huber August 2007 - October 2008
Heidelberg January 1999 - August 2007
The American Heart Association September 1997 - September 1998
UPS May 1992 - September 1997
Skills
Business Intelligence, Microsoft Excel, Crystal Reports, SSIS, SharePoint, MS Office Suite 2010, Business Objects, SQL Server 2005, SQL Tools, Razor, Organizational, Management, Six Sigma, Data Management, Data Analysis, Microsoft SQL Server, SQL, Quality Assurance, T-SQL, Oracle, SSRS, Process Improvement, Troubleshooting, Analysis, Business Process, Software Documentation, Organizational Structure, ETL, Access, Vendor Management, Office 2010, SDLC, Leadership, SAP, Training, Visio, XML, Databases, Database Design, Business Analysis, Integration
Education
SetFocus 2008 — 2009
Certificate, Business Intelligence
University of Phoenix 2004 — 2006
Bachelor's (Ongoing), Computer Science
Cox Communications August 2015 - Present
Cox Communications May 2006 - January 2015
Excel Home Phone January 2005 - May 2006
Home Depot January 2005 - May 2006
Skills
Troubleshooting, Technical Support, Customer Service, Computer Hardware, Microsoft Office, Networking, Call Centers, Sales, Windows 7, Hardware, Windows XP, TCP/IP, Access, Computer Repair, Customer Satisfaction, Telecommunications, Laptops, Routers, Help Desk Support, Computer Network..., Team Building, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2015 — 2017
Master Information Systems, Management Information Systems and Services
University of Phoenix 2011 — 2014
Bachelor's degree, IT Database, 3.70
Remington College
Associate's degree, Computer Networking Technology
Cox Communications June 2011 - Present
Able Information Technologies August 2010 - June 2011
Various Companies February 2009 - August 2010
Motorola 2004 - 2009
Motorola 2001 - 2004
Motorola 1999 - 2001
Motorola 1997 - 1999
Motorola 1994 - 1997
Skills
Telecommunications, Integration, Wireless, Cross-functional Team..., Data Center, VoIP, Project Management, Process Improvement, Testing, Troubleshooting, CRM, Cisco Technologies, Project Planning, Management, Security, Software Documentation, Leadership, GSM, Wireless Networking, Training
Education
University of Phoenix
Masters, Business Administration
University of Phoenix
BSc, Networks and Telecommunications Technology
Coventry Technical College
Higher National Diploma (HND), Telecommunications
Cisco Networks
Cisco Certified Design Associate
Amdocs April 2015 - Present
Cox Communications March 2008 - April 2015
Convergys Corporation August 2005 - March 2008
Solutions Today, LLC March 2005 - August 2005
Knology August 2004 - April 2005
Cox Communications May 2000 - July 2004
Cox Communications March 1998 - April 2000
Cox Communications June 1990 - March 1998
Skills
Telecommunications, Call Center, Change Management, Data Management, Disaster Recovery, Testing, Customer Service, Oracle, Management, User Acceptance Testing, Call Centers, Databases, Security
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Information Technology
Exelon October 2014 - Present
Owens & Minor August 2013 - August 2014
HD Supply September 2012 - June 2013
Cox Communications November 2003 - June 2011
Cox Communications 1996 - 2003
Skills
Distribution Center..., Supply Chain Management, Inventory Management, Sourcing & Procurement, Forecasting, Strategic Planning, Financial Analysis, Business Analysis, Warehouse Management, Supplier Diversity, Optimization, Oracle, Six Sigma, Distribution Center..., Purchasing, Process Improvement, Management, Change Management, Cross-functional Team..., Vendor Management, Leadership, Operations Management, Strategic Sourcing, Outsourcing, Supply Management, Business Process, Team Building, Warehousing, Project Management, Inventory Control, Logistics, Logistics Management, Supply Chain Operations, Operational Excellence, Human Resources
Education
University of Phoenix
Master of Business Administration (MBA), Business Administration, Management and Operations
Chicago Deming Association Six Sigma Masters Program
Six Sigma Green Belt Training
University of Phoenix
Bachelor of Science (BS), Business Administration, Management and Operations
Zones, Inc. December 2011 - Present
Technisource December 2010 - January 2011
Sleep Train August 2008 - October 2009
Ortho Mattress March 2007 - August 2008
Wickes Furniture 2005 - 2007
Sleep Train Inc February 2002 - August 2005
The Computer GuYde June 1999 - May 2002
Cox Communications 1991 - 1999
Cox Communications 1991 - 1998
Cox Communications 1991 - 1998
Skills
Customer Service, Help Desk Support, Technical Support, Leadership, Customer Satisfaction, Team Building, Microsoft Office, Management, Team Leadership, Outlook, Networking, Sales, Troubleshooting, Social Networking, Coaching, Windows 7, Telecommunications, Training, Windows Server, Software Installation, Hardware, Microsoft Exchange, Project Planning, XP, Windows XP
Education
Computer Training Academy 2009 — 2010
MCSE, Computer and Networking
University of Phoenix 1995 — 1998
BSB/IS, Information Systems
Cox Communications July 2014 - Present
Cox Communications April 2006 - May 2014
Cox Communications June 2004 - March 2006
Nextel Partners April 2002 - May 2004
Cox Communicaitons May 2001 - 2002
Skills
Call Centers, Enterprise Software, Credit, Management, Accounts Receivable, Vendor Management, Strategy, Leadership, Customer Satisfaction, Invoicing, Negotiation, Customer Service, Sales, Telecommunications, Wireless, Account Management
Education
University of Phoenix 2013 — 2015
Associate's degree, Business Administration and Management, General, 3.8
State of Arizona November 2013 - Present
Cox Communications December 2012 - November 2013
University of Phoenix January 2006 - July 2012
AT&T February 1988 - March 2005
Skills
Conflict Resolution, Coaching, Customer Service, Microsoft Office, Public Speaking, Training, Leadership Development, Sales, Customer Satisfaction, Employee Relations, Interviews, Time Management, Team Leadership
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Psychology
Cox Communications July 2013 - Present
Cox Communications July 2010 - June 2013
Micor Communications 2008 - 2010
T&T Communications, Inc 1989 - 2007
Skills
Project Planning, Optical Fiber, Operating Budgets, Supervision, Cabling, Telecommunications, Construction, Engineering, Leadership, Team Leadership, Troubleshooting, Computer Network..., Ethernet, Operations Management, VoIP, Broadband
Education
Western International University 2012 — 2014
Business Administration and Management, General
University of Phoenix 2010 — 2012
Business Administration and Management, General
Cox Communications June 2007 - Present
Cox Communications January 2011 - February 2012
Cox Communications December 2004 - June 2007
Cox Communications September 2001 - December 2004
Skills
Excel, Word, PowerPoint, Outlook, InDesign, Illustrator, Photoshop, Vocus, Public Relations, Public Speaking, Digital Photography, Event Management, Community Relations, Social Media, Wordpress, Employee Relations, Campaign Development, Media Relations, Microsoft Word, Community Development, Internal Communications, Marketing Communications, Social Media Marketing, Budgets, Customer Service, Marketing, Marketing Strategy, Sales, Press Releases, Fundraising, Advertising, Microsoft Excel, WordPress, Broadcast, Editing, Leadership, Blogging, Strategic Communications, Event Planning, Strategic Planning, Social Networking, Newsletters, Online Marketing, Team Leadership, Facebook, Project Management, Email Marketing, Program Management, Photography, Time Management
Education
University of Phoenix 2007 — 2009
BS, Communications
Western International University 2004 — 2006
AA, Business
Cox Communications August 2015 - Present
Comcast February 2012 - August 2015
SunTrust Bank March 2010 - February 2012
SunTrust Bank November 2007 - March 2010
SunTrust March 2007 - November 2007
SunTrust October 2005 - March 2007
MBNA America (Acquired by Bank of America in 2005) February 2005 - October 2005
MBNA America (Acquired by Bank of America in 2005) July 2004 - February 2005
Skills
Avaya, Analysis, CRM, Call Center, Call Centers, Forecasting, Leadership, Operations Management, Management, Process Improvement, Workforce Management
Education
University of Phoenix 2006 — 2008
Master of Business Administration, Global Business Management
Valdosta State University 1998 — 2002
Bachelor of Business Administration, Marketing
Southwire Company March 2013 - July 2013
Cox Communications August 2011 - April 2012
Cox Communications August 2008 - August 2011
Rare Hospitality, Inc September 2006 - November 2007
Nationwide Furniture, Inc July 2002 - September 2006
Skills
Oracle E-Business Suite, Microsoft Office 2007, Accounts Payable, Invoicing, Fixed Assets, Reconciliations, Excel, Accounts Receivable, Outlook, Word, Spreadsheets, Reconciliation, Access, Customer Service, Microsoft Office, Data Entry, Process Improvement, Documentation, Problem Solving, Oracle Applications, Auditing, Cash Management, Teamwork, Business Process..., Windows, Employee Relations, Purchasing, Administration, Customer Relations, Inventory Management, Accounting, Account Reconciliation, Journal Entries, Bank Reconciliation
Education
University of Phoenix 2011 — 2014
ASA, Finance
Dekalb Technical School 1996 — 1997
accounting
Henry W Grady High School 1990 — 1993
Diploma, General Studies
BMW of El Cajon January 2014 - Present
Team Kia of El Cajon July 2013 - January 2014
Kehler Enterprises September 2003 - June 2013
Automobile Club of Southern California March 2007 - September 2010
Mossy Nissan June 2004 - August 2006
Cox Communications 1998 - 2003
Skills
Account Management, Sales, Sales Management, Customer Service, Insurance, Negotiation, New Business Development, Call Centers, Customer Retention, B2B, Team Building, Property & Casualty..., Direct Sales, Strategic Planning, Process Improvement, California Only,..., Customer Satisfaction, Business Development, Solution Selling, Telecommunications, Automobile, Umbrella Insurance, Sales Process, Vehicles, Managed Services, Automotive, Customer Experience, Purchasing, Cold Calling, Management, Sales Operations, Salesforce.com, Selling, Training
Education
University of Phoenix-San Diego Campus 2010 — 2015
Arizona State University - UTO January 2015 - Present
Redflex Traffic Systems Inc. June 2012 - January 2015
Safeguard Security and Communications Inc. June 2004 - May 2012
Cox Communications January 2004 - June 2004
Skills
Technical Support, Active Directory, Troubleshooting, Security, System Administration, Hyper-V, Microsoft Exchange, SharePoint, Antivirus, Servers, Windows Server, Network Administration, Networking, Software Installation, Disaster Recovery, DNS, VMware, Microsoft SQL Server, Firewalls, VPN, TCP/IP, Switches, Computer Hardware, Windows 7, Windows, Network Security, IIS, Operating Systems, Blackberry Enterprise..., Backup Exec, Dell PowerEdge Servers, WSUS, Dell Computers, Remote Desktop, Server Administration, System Deployment, DHCP, Printers, Help Desk Support, Group Policy, SQL, 2008 R2, Computer Repair, Blackberry, Microsoft Servers, Wireless Networking, Web Servers, Windows 10, Windows Server 2012R2
Education
University of Phoenix 2013 — 2015
Bachelor of Science in Information Technology, Concentration in Information Systems Security
High Tech Institute 2001 — 2003
Associate of Science Computer Networking and Information Technology, GPA 3.46
Glendale Community College 1998 — 2000
Business Management, GPA 2.7
Brand Direct Health April 2015 - Present
Cox Communications January 2010 - April 2015
Northrop Grumman January 2007 - January 2010
AppleOne Employment Services February 2006 - December 2006
Image Access December 2004 - October 2005
AT&T February 1995 - June 2004
Skills
Leadership, Account Management, Training, Management, Performance Management, Call Centers, Strategy, Team Building, Human Resources, Sales, Customer Retention, Analysis, Strategic Planning, Interviews, Customer Service, Payroll, Direct Sales, Sales Operations, Sales Process, Cold Calling
Education
University of Phoenix
BS, Business Management
Friendship Developmental Services, Inc. August 2015 - Present
Daniels Insurance Agency July 2013 - Present
Versacall Technologies July 2010 - July 2015
Advanced Feedback, Inc January 2013 - June 2013
Stratton & Associates September 2012 - January 2013
Reputation Impression February 2012 - September 2012
Diversified Legal Services April 2009 - October 2009
Cox Communications August 2008 - April 2009
Phoneware July 2003 - August 2008
United States Postal Service July 2002 - July 2003
Skills
Microsoft Office, PowerPoint, Data Entry, Creative Problem Solving, Internet Explorer, Customer Service, Clerical Skills, Administrative..., Adobe Acrobat, Process Scheduler, Time Management, Scheduling, Cold Calling, Photoshop, Windows, Accounts Payable, Team Leadership, Call Centers, Computer Hardware, Telephone Skills, Invoicing, Accounts Receivable, Microsoft Excel, Supervisory Skills, Customer Satisfaction, Social Media, Software Documentation, Outlook, Office Management, Office Administration, Troubleshooting, Microsoft Word, Administration, Leadership, Sales Operations, SEO, Windows 7, Filing, Sales, Social Networking, Spreadsheets, Microsoft Windows, Excel, Interpersonal Skills, Critical Thinking
Education
University of Phoenix 2014 — 2016
Associate’s Degree, Associates of Arts Health and Wellness Management, 3.8
Gompers High School 2000 — 2000
Diploma
Premier Business Centers March 2014 - August 2014
Premier Business Centers September 2013 - February 2014
Premier Business Centers May 2012 - September 2013
Cox Communications November 2007 - May 2011
Skills
Commercial Leasing, Executive Suites, Customer Service, Invoicing, Sales, Telephone Skills, Administrative..., Filing, Outlook, Data Entry, Office Management, Fax, Process Scheduler, Accounts Receivable, Spreadsheets, Employee Benefits, Sales Operations, Customer Satisfaction, Customer Engagement, Sales Process, Strategic Planning, Customer Support, Sales Management, Key Account Management, Lead Generation, Consulting, Consultants, Negotiation, Small Business, Promotions, Microsoft Excel, Brand Management, Social Media, Networking, Interviews, Team Building, Business Strategy, Administrative..., Management, Account Management, Marketing, Budgets, Contract Negotiation, Leadership
Education
University of Phoenix 2014 — 2016
Associate's degree, Business Administration and Management, General
MP Nexlevel, LLC August 2014 - Present
Cox Communications July 2013 - August 2014
RHO Consulting January 2012 - June 2013
HP Communications September 2008 - September 2011
PCC Network Solutions August 2007 - May 2008
Summit Riser Systems August 2005 - July 2007
Volt Telecom Group October 2001 - August 2005
Globus Inc February 2000 - October 2001
Data-Tel March 1997 - December 1999
United States Marine Corps December 1900 - March 1997
Skills
BICSI Trained Project..., BICSI Trained Telecom..., OSP Specialist, OSHA 1910.268 Certified, Confined Space Certified, ANSI Trained in..., TIA/EIA trained in..., NESC Utility Work..., PPE Certified, First Aid Certified, CPR Certified, Lineman Training, Groundman Training, Leadership Trained, Certified BICSI ITS..., Day-to-day Utility..., Day-to-day Utility..., Day-to-day Utility..., Day-to-day Utility..., Aerial Lift Operator..., Accident Reporting..., Back Safety Training...., Bloodborne Pathogens..., C9970 Voltage Detector..., Chain Saw Safety..., Competant Man Training, Fall Protection Training, Competant Person,..., Dig Alert Training, Electronic Repair..., Exhaustion Training, Forklift Training, First Aid & CPR..., Hard Hat Protection..., Hearing Protection..., Ladder Safety Training, Lock Out Tag Out, Microwave Transmission..., Sun Stroke Class..., Vehicle Repair Practice..., Live Wire on a Stick..., Fire Safety Training, Heat Illness Training, Pole Climbing Training, Tools & Equipment..., Wireless, Cpr Certified, First Responder, Fiber Optics, Telecommunications
Education
University of Phoenix 2002 — 2003
None, Business Management
Sierra Nevada Job Corps 1992 — 1993
Business Administration, Management and Operations
Sierra Nevada Job Corps 1992 — 1993
Building/Property Maintenance
Sierra Nevada High School 1991 — 1992
High School, General Studies
Cox Enterprises October 2009 - Present
Cox Communications October 2009 - Present
Skills
Budgets, Leadership, Process Improvement, Outside Plant, Management, Computer Network..., Broadcast, Vendor Management, Project Management, Telecommunications, Digital Media, Operations Management, Broadband Networks, Network Engineering, Call Centers
Education
University of Phoenix 2000 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Cox Communications May 2012 - Present
Aerotek July 2010 - April 2012
Toyota Chula Vista March 2006 - October 2009
Skills
Learn New Software..., Fast Learner, 10 Key, Multi Tasking, Positive Team Player, Leadership Development, Great Motivator, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Sales, Time Management, Team-oriented, Team Leadership, Building Relationships, Team Building, Employee Training, Call Centers, Customer Satisfaction, Retail
Education
Chula Vista High School 1998 — 2002
Diploma, General Studies
University of Phoenix
Business Administration and Management, General
Cox Enterprises March 2011 - Present
Cox Communications January 1978 - March 2011
Skills
Databases, Fleet Management, MIG welding, DOT Compliance, Vehicle Maintenance, Warranty Management, Vehicle accident..., Automotive, Vehicles, Warranty, Cross-functional Team..., Customer Satisfaction, Training, Team Building, Management, Team Leadership, Truck, Customer Service, Operations Management, Customer Retention, Process Improvement, Negotiation
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business Administration and Management, General
University of Phoenix
Cox Communications September 2014 - Present
Pearl Video January 2002 - October 2012
Education
University of Phoenix 2015 — 2019
Bachelor of Applied Science (BASc), Digital Communication and Media/Multimedia
University of Phoenix 2012 — 2016
Walmart May 2014 - Present
Fayetteville First Church of the Nazarene May 2014 - Present
Walmart March 2013 - May 2014
Rogers First Church of the Nazarene January 2013 - March 2013
Extreme Nazarene Ministries September 2011 - December 2012
Vendor Support June 2011 - September 2011
Rogers First Church of the Nazarene May 2011 - September 2011
Cox Communications March 2010 - April 2011
Domino's Pizza September 2009 - February 2010
Skills
Call Center, Troubleshooting, Technical Support, Telecommunications, BMC Remedy, VoIP, Cable Modems, Help Desk Support, Telephony, Customer Service, Computer Hardware, Windows 7, Customer Experience, DOCSIS, Active Directory, Customer Satisfaction, Wireless Networking, Networking, Microsoft Office, A Certified, Public Speaking, Team Building, Teaching, Management, Leadership, Microsoft Excel, Outlook, Call Centers, Cabling, Spanish, Leadership Development, Team Leadership, Teamwork
Education
Payson High School 2002 — 2006
High School
University of Phoenix
Dust for Dogs July 2011 - Present
Cox Communications September 2000 - July 2011
Sprint PCS February 1997 - May 2000
Classic Closet Goodwill Industries November 1992 - May 1996
May Co June 1990 - November 1992
Skills
Brand Development, Marketing Strategy, Product Marketing, Marketing Communications, Direct Marketing, Market Planning, Project Planning, Product Development, Product Management, Operational Planning, Project Implementation, Training Delivery, Training &..., Public Speaking, Group Presentations, Retail Industry, Retail, Non-profits, Advertising Copy, Product Descriptions, Web Development, Operations Management, Training, Marketing, Sales Operations, Advertising, Management, Team Leadership, Sales, Telecommunications, Strategic Planning, Program Management, Project Management, Product Launch, Sales Management, Leadership, Budgets, Strategy, Strategic Partnerships, Cross-functional Team..., CRM, Integrated Marketing, Digital Marketing, Marketing Management, Market Research, E-commerce
Education
University of Phoenix 1998 — 2000
BS Degree, Business Management
Speedy Group Holdings Corporation October 2011 - Present
Spirit Aerosystems October 2010 - October 2011
Cox Communications May 2009 - August 2010
Koch Industries November 2007 - December 2008
Bank of America August 2006 - November 2007
Via Christi Regional Medical Center April 2005 - August 2006
Foot Locker April 2004 - November 2005
Circuit City May 2001 - August 2003
Skills
Process Improvement, Customer Service, Troubleshooting, Analysis, Networking, Computer Hardware, Management, Software Project..., Technical Support, Software Documentation, Operations Management, Windows, Time Management, Active Directory, Disaster Recovery, Call Centers, Software Installation, Microsoft Office, Training, Program Management, System Administration, TCP/IP, Leadership, Help Desk Support, Testing, Security, IT Management, BMC Remedy, SharePoint, Databases, Microsoft Exchange, Visio, VPN, Access, Windows Server, IT Operations
Education
University of Phoenix 2013 — 2015
Pending Bachelor's degree in Information Technology Management
University of Phoenix 2010 — 2013
Associate's degree, Information Technology with concentration in Inforamation Technology Support
Derby High School 1998 — 2002
Diploma
Cox Communications July 2014 - Present
Suddenlink Communications July 2013 - March 2014
Payne County Sheriff's Department August 2012 - June 2013
Ford's Lawn Service August 2010 - May 2012
Raider Juvenile Detention Caenter April 2010 - August 2010
Corrections Corporation of America February 2009 - March 2010
Ford's Lawn Service May 2004 - February 2009
Skills
Management, Sales, Customer Service, Troubleshooting, Marketing, Security, Sourcing, Inspection
Education
University of Phoenix 2009 — 2011
Associate's Degree, Criminal Justice/Police Science, 2.8
Ripley High School 2000 — 2004
High School, General Education, 2.9
Cox Communications August 2000 - Present
Education
University of Phoenix 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.75
University of Phoenix 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.75
Cox Communications November 2012 - Present
Cox March 2008 - Present
Native Floral June 2007 - March 2008
Rand McNally December 2006 - March 2008
InstrumentsGemological Institute of America September 2006 - June 2007
Gillette January 1992 - January 2003
Gemco January 1981 - January 1992
Skills
Sales, B2B, Customer Service, CRM, Project Management, Management, Sales Management, Account Management, Selling, Team Building, Sales Operations, Strategic Planning, New Business Development, Cross-functional Team..., Product Marketing, Telecommunications, Leadership, Process Improvement, Problem Solving, Retail, Negotiation, Customer Retention, Call Centers
Education
University of Phoenix 1995 — 2000
Bachelor of Science, Business Management
Field Maintenance Shop #1 June 2003 - Present
Frontier Chevrolet May 2014 - September 2014
B Co 700 BSB 45th IBCT Oklahoma National Guard January 1999 - May 2014
Cox Communications June 2000 - November 2002
Bob Howard Chevrolet June 1998 - March 2000
Skills
Leadership, Preventive Maintenance, Operations Management, Team Leadership, Logistics, Budgets, Government, Maintenance & Repair, Process Improvement, Team Building, Training, Security Clearance, Microsoft Office, Management, Leadership Development, Program Management, Strategic Planning, Operational Planning, DoD, Security, Military Operations, Military Experience, Policy, Troubleshooting, Combat
Education
University of Phoenix-Oklahoma City Campus 2010 — 2012
Master of Science (MS), Management
University of Phoenix-Oklahoma City Campus 2005 — 2010
Bachelor of Science (B.S.), Management
Cox Communications January 2014 - Present
Cox Communications September 2010 - December 2013
Cox Communications January 2009 - October 2010
Cox Communications April 2007 - December 2008
Cox Communications October 2005 - April 2007
Cox Communications June 2004 - October 2005
Skills
Quality Assurance, Data Analysis, Requirements Gathering, SDLC, Visio, Vendor Management, SharePoint, Business Analysis, Telecommunications, Cross-functional Team..., Process Improvement, Project Management, PeopleSoft, Software Documentation, Business Process..., Integration, Call Center, Troubleshooting, Databases, Business Process, Business Intelligence, Oracle, Data Warehousing, SQL, CRM, Software Development, Program Management, User Acceptance Testing, Enterprise Software, Analysis, Management, Business Requirements, Software Project..., Requirements Analysis, ITIL, Project Portfolio..., IT Management
Education
University of Phoenix 2004 — 2005
DeVry Institute of Technology 1999 — 2002
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance, 3.4
Navy Federal Credit Union January 2012 - Present
Cox Communications February 2009 - August 2010
Concepts, Inc September 2006 - February 2009
Health Management December 2005 - September 2006
Kaiser Permanente August 2004 - December 2005
Armstrong Management January 2000 - July 2004
Servus Financial Corp February 1998 - January 2000
Skills
Accounts Payable, PeopleSoft, Data Entry, Accounting, Invoicing
Education
Lord Fairfax Community College 2013 — 2019
Accounting & Business Administration
University of Phoenix
Telecommunications
Direct Energy March 2015 - Present
All-American Gateway Tour (AAGT) October 2012 - Present
Communications Contractor June 2013 - March 2015
First Call Response Services September 2011 - October 2012
HD Communication Solutions (HDCS) August 2005 - September 2011
Cox Communications August 2001 - August 2005
America West Airlines July 1995 - August 2001
McPherson & Associates May 1993 - July 1995
Skills
Internal & External..., Corporate Communications, Campaigns, Marketing, Project Management, Public Speaking, Leading Diverse Teams, Writing, Editing, Newsletters, Layout, Graphic Design, Web Design, Internal Communications, Strategic Communications, Copywriting, Integrated Marketing, Collateral, Press Releases, Copy Editing, Nonprofits, Training, Communication Training, Crisis Communications, Event Management, Media Relations, Marketing Communications, Communications Planning, Speech Writing, Spokesperson, Community Development, Blogging, Message Development, Public Relations, Organizational..., Messaging, Web Content Management, Content Development, Publications, Program Management, Email Marketing, Web Content, Brand Development, Content Management, Intranet, Management, Publicity, Leadership, Reputation Management, Magazines
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Communications Management
Maple Woods Community College 1993 — 1996
Associate in Arts, Communications
Wave Broadband June 2014 - Present
Cox Communications October 2012 - June 2014
Level(3) Communications November 2005 - June 2012
Level 3 Communications (formerly Wiltel Communications) August 2003 - November 2005
Level 3 Communications (formerly Wiltel Communications) August 2000 - August 2003
Bell Canada 1998 - August 2000
Stentor 1995 - 1998
Bell Canada 1992 - 1995
Skills
Root Cause Analysis, Process Development, Problem Solving, Process Improvement, Network Operations, Documentation, SDH, Ethernet, Network Design, Telecommunications, IP, DWDM, MPLS, VoIP, Troubleshooting, Fiber Optics, TDM, Vendor Management, T1, Network Engineering, TCP/IP, Strategic Planning, Network Architecture, Process Engineering, Disaster Recovery, Vendor Relations, Network Security, Service Delivery, Cabling, Account Management, Network Administration, Program Management, Emergency Management, Policy, Homeland Security, Change Management, Event Management, Operations Management, Risk Management, Global Operations, Training, Computer Network..., FCC, Telecommunications..., Business Continuity, Government Liasioning, Integration, Wireless, Telephony, Software Documentation
Education
University of Waterloo 1987 — 1992
BES (Honours), Engineering, Environmental
University of Phoenix 2003 — 2005
MBA, eCommerce
iLVoCe, LLC October 2007 - Present
Cox Communications October 2006 - September 2007
Education
University of Phoenix 2005 — 2008
Business
Cox Communications Director Human ResourcesCox Communications - Arizona1996 - Present
Skills
Team Building, Strategic Planning, Talent Management, Management, Human Resources, Succession Planning, Vendor Management, Employee Relations, Deferred Compensation, HRIS, Onboarding, Leadership, Process Improvement, Telecommunications
Education
University of Phoenix
Bachelor’s Degree, Human Resources Management and Services
JT3 October 2013 - Present
URS Corporation February 2010 - October 2013
VM Direct March 2009 - February 2010
Prism Global Management Group, LLC October 2008 - February 2009
GES Exposition Services October 2007 - August 2008
GES Exposition Services April 2006 - October 2007
GES Exposition Services August 2005 - April 2006
Rhodes Design & Development, LLC November 2003 - July 2005
Golden Gaming May 2003 - October 2003
Cox Communications September 2001 - November 2002
Skills
Benefits Administration, Employee Relations, Employment Law, Compensations, Policy, Service Contract Act, Training, Recruiting, Leave of Absence..., FMLA, ADA compliance, Progressive Discipline, Talent Management, Employee Training, Onboarding, Employee Surveys, HRIS, Human Resources, Coaching, Customer Oriented, Payroll, Performance Management, New Hire Orientations, Applicant Tracking..., Employee Benefits, Talent Acquisition, PeopleSoft, Temporary Placement, Organizational..., Management, Workforce Planning, ADP Payroll, Job Descriptions, Personnel Management, College Recruiting, Compensation & Benefit, Affirmative Action, Labor Relations, HR Policies, Employee Engagement, Deferred Compensation, EEO, Succession Planning
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Business & Human Resources Management -BSB
Half Hollow Hills East
Cox Communications August 2014 - Present
Cox Communcations July 2007 - August 2014
Cox Communications January 2006 - July 2007
Cox Communications April 2002 - December 2005
Cox Communications Las Vegas January 2000 - April 2002
Skills
Call Center, Telecommunications, DOCSIS, Broadband, Telephony, Wireless, Cable Television, VoIP, Vendor Management, Cross-functional Team..., Computer Network..., Call Centers, Ethernet, IPTV, Technical Support, Leadership, Troubleshooting, Customer Experience, Fiber Optics, Customer Retention, Managed Services, Networking, VOD, Customer Satisfaction, Product Management, Cabling, T1, Metro Ethernet, Optical Fiber, IP, DWDM, MPLS, Direct Sales, Network Engineering, Co-location, Network Design, SIP Trunking, LAN-WAN, SIP, Avaya, Cisco Technologies, TDM, Wireless Networking, WiFi, Switches, WAN, SDH, Routers, Frame Relay, HFC
Education
University of Phoenix 1997 — 1999
MBA, Business Administration
Wayland Baptist University 1994 — 1997
BSBA, Business Administration
KeyBank April 2015 - September 2015
Boehringer Ingelheim July 2011 - November 2014
Boehringer Ingelheim January 2009 - July 2011
Boehringer Ingelheim January 2007 - January 2009
Boehringer Ingelheim May 2006 - January 2007
Cox Communications 2005 - April 2006
United States Postal Service 1999 - 2004
Skills
Incident Management, Problem Management, Escalations Management, Service Delivery, ITIL, Process Improvement, Team Leadership, Windows, Technical Leadership, Business Analysis, Team Management, Project Management
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Information Technology
Cox Communications January 2013 - Present
Cox Communications August 1999 - January 2013
Cox Communications July 1996 - August 1999
Skills
Telecommunications, Call Centers, Sales Management, Sales, Marketing Strategy, Customer Experience, Marketing, Account Management, Customer Service, Social Media, Management, Team Building, Customer Satisfaction, Customer Retention, Call Center, Team Leadership, Leadership, Broadband
Education
University of Phoenix 2007 — 2008
Associate's degree, Business
Glastonbury High School 1990 — 1994
Quicken Loans April 2015 - Present
Quicken Loans March 2014 - Present
Cox Communications October 2011 - February 2014
Cox Communications 2004 - October 2011
Cox April 2004 - April 2006
Skills
Call Center, Coaching, Telecommunications, Performance Management, Customer Experience, Team Building, Call Centers, Sales Operations, Leadership, Training, Sales, Leadership Development, Customer Retention, Account Management, Customer Satisfaction, Sales Process, Cross-functional Team..., Sales Management, Selling, Salesforce.com, Team Leadership, Employee Training, Vendor Management, Direct Sales, Cold Calling, Strategy, Solution Selling, B2B, CRM, Lead Generation, Management, New Business Development
Education
University of Phoenix
Marketing
Cox Communications June 2013 - Present
Sprint September 2007 - April 2013
Sprint April 2003 - September 2007
AT&T January 2000 - February 2003
Skills
Multi-channel Retail, Wireless, Sales, Retail, Mergers, Solution Selling, Mergers & Acquisitions, Direct Sales, Salesforce.com, Customer Satisfaction, Telecommunications, Cross-functional Team..., Mobile Devices, M2M, Sales Management, Competitive Analysis, Selling, Management, Leadership, Marketing, Forecasting, Customer Retention, Sales Operations, Sales Process, Training, B2B, Customer Experience, Strategic Partnerships
Education
University of Phoenix
General Business
Cox Communications December 2014 - Present
Cox Communication October 2007 - Present
Cox Communications 1982 - Present
Skills
Financial Analysis, Forecasting, Budgets, Accounting, Process Improvement, Financial Reporting, Analysis, Internal Controls, Microsoft Excel, Variance Analysis, Strategic Planning, General Ledger, GAAP, Customer Service, Project Management, Microsoft Office, Financial Modeling, Access, Microsoft Word, Sarbanes-Oxley Act, Accounts Payable, PeopleSoft, Cash Flow, Account Reconciliation, Accounts Receivable, Financial Forecasting, Fixed Assets, US GAAP, Accruals, Strategic Financial..., Cash Management, Spreadsheets
Education
University of Phoenix 2000 — 2003
Bachelors, Accounting/Business
U-Haul International July 2012 - Present
Uhaul International December 2006 - June 2012
Cox Communications July 2005 - December 2006
US Army November 1985 - November 2005
Skills
Outlook, Customer Service, Customer Relations, Employee Relations, Bilingual-Spanish, Quality Control, Employee Management, SAP, Insurance, Project Coordination, Team Leadership, Microsoft Office, Problem Solving, Customer Satisfaction, Human Resources, Training, Software Documentation, Recruiting, Project Management, Operations Management, Team Building, Leadership, Management, Sales
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2006
BA, Business Management
Santander US May 2011 - Present
Cox Communications February 2008 - June 2011
Cox Communications July 2006 - February 2008
Cox Communications May 2004 - July 2006
Skills
Call Center, Contact Centers, Vendor Management, Workforce Management
Education
University of Phoenix 2010 — 2015
BS/M
East Baton Rouge Teachers Federal Credit Union December 2007 - Present
Louisiana Office of State Parks March 2014 - February 2015
Plaquemine Manor Nursing Home March 2013 - February 2014
Virginia College 2012 - January 2013
Webb-Rite Safety Inc. December 2010 - September 2011
Cox Communications June 1994 - December 2008
Brand Scaffold March 1991 - June 1994
Skills
Accounts Payable, Account Reconciliation, Payroll, General Ledger, Accounting, Invoicing, Auditing, Financial Statements, Internal Controls, Bank Reconciliation, Human Resources, Management, Employee Benefits, Tax, Insurance, Credit, Purchasing, Financial Reporting, Accounts Receivable, QuickBooks, PeopleSoft, Employee Training
Education
University of Phoenix 2001 — 2005
Bachelor, Accounting
University of Phoenix 2001 — 2005
Certification in Human Resources Management
University of Phoenix
MBA, Accounting
McDonogh 35
McDonogh 35
McDonogh 35
McDonogh 35
Cox Communications March 2015 - Present
Cox Communications January 2013 - Present
Skills
Troubleshooting, Customer Satisfaction, Training, Management, Telecommunications, Computer Hardware, Software Installation, Marketing, Customer Experience, Team Leadership, Customer Service, Team Building, Cross-functional Team..., Process Improvement, Strategic Vision, Microsoft Office, Internet, Recruiting, Call Center, Behavioral Interviewing, Call Centers, Networking, Operations Management, Vendor Management, Wireless, VoIP, Broadband, Program Management, Project Management, Telephony, Direct Sales
Education
University of Phoenix 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management
University of Phoenix 1999 — 2003
BS, Business / Business Management
Cox Communications March 1983 - Present
Skills
Telecommunications, Vendor Management, Broadband, VoIP, Integration, Cisco Technologies, Data Center, Product Management, Troubleshooting, System Deployment, Telephony, Networking, Wireless, Network Engineering, Disaster Recovery
Education
University of Phoenix 2000 — 2005
BA, Management
University of Phoenix-Las Vegas Campus
Management and Leadership
Cox Communications December 2014 - Present
Cox Communications August 1999 - Present
Tomba Commications January 1989 - August 1999
Skills
SCCM, System Deployment, Active Directory, VMware, Wireless Networking, Virtualization, Troubleshooting, Network Administration, Windows Server, Wireless Access, Wireless Broadband, LAN-WAN, Servers, Mobile Technology, Microsoft Certified..., Networking, DHCP, DNS, TCP/IP, VPN, Microsoft Exchange, Network Engineering, Switches, Windows 7, Laptops
Education
University of Phoenix 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Information Technology, 3.94
Antero Resources June 2012 - Present
Cox Communications August 2010 - September 2012
Straumann June 2006 - March 2009
Henry Schein January 2006 - July 2007
Skills
Sales, Sales Operations, Management, Territory Management, Medical Devices, Competitive Analysis, Negotiation, Sales Force Development, Sales Process, Cold Calling, Sales Presentations, Strategic Planning, Team Building
Education
University of Phoenix 2009 — 2012
Business, Business Management
Southwest Airlines September 2009 - Present
Mesa Airlines March 2009 - September 2009
Cox Communications 2002 - 2008
Skills
System Administration, Aviation
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.8 GPA
North State November 2014 - Present
Dynamic Quest February 2013 - September 2014
None January 2010 - January 2013
Workplace Integra August 2008 - December 2009
Cox Communications November 2002 - February 2008
Nebraska Air National Guard April 2001 - April 2007
Skills
Networking, Visio, Integration, Windows Server, Testing, Troubleshooting, SQL, Windows 7, Servers, ERP, Requirements Analysis, Cisco Technologies, XP, Databases, Active Directory, DHCP, System Administration, Network Administration, DNS, Disaster Recovery, TCP/IP, Data Center, Operating Systems, Virtualization, VMware, Hardware, Network Security, Citrix, Security, Microsoft Exchange, SharePoint, Windows XP, Linux, VoIP, Windows, IIS, Firewalls, VMware ESX, Storage, Software Installation, Cloud Computing, VPN, Switches, IT Service Management, Linux System..., Software Documentation, Unix, Laptops, Microsoft SQL Server, Storage Area Networks
Education
University of Phoenix 2006 — 2009
Bachelors, Information Technology
Xerox Customer Care RepresentativeXeroxSeptember 2012 - February 2013
Cox Communications February 2012 - July 2012
Verizon March 2007 - October 2011
USAA June 2005 - February 2008
Skills
Telecommunications, Microsoft Office 2007, Typing, Property & Casualty..., Data Entry
Education
South University 2012 — 2012
Information Technology, 3.5
University of Phoenix 2009 — 2011
General Motors September 2015 - Present
Drive Time Finance & Car Sales Inc August 2014 - August 2014
Cox Communications June 2014 - August 2014
TransPerfect January 2014 - July 2014
Ellucian February 2013 - November 2013
University of Phoenix Online October 2009 - February 2013
University of Phoenix Online May 2006 - October 2009
US Army February 1998 - April 2007
JPMorgan Chase July 2002 - March 2005
Skills
Leadership, Training, Management, CRM, Team Leadership, Sales, Public Speaking, Project Management, Business Strategy, Customer Service, Sales Management, Customer Retention, Military, Time Management, Leadership Development, Strategic Planning, Staff Development, Team Building, Higher Education, Critical Thinking, Adult Education, Coaching, Admissions, Program Management, Change Management, Organizational..., Employee Training, MBA, Enrollment Management, Student Recruiting, Customer Satisfaction, Recruiting, Army, Teamwork, Military Experience, Student Financial Aid, Business Development, Process Improvement, ERP, Solution-Oriented..., Strategic Human..., PeopleSoft, Business Process..., Oracle Applications, Retaining Customers, Conflict Resolution, Consulting, Project Planning, Campus
Education
Training to You 2013 — 2014
PMP Fast Track, Project Management
University of Phoenix 2011 — 2014
BSIT/ISS, Information Systems Security
University of Phoenix 2011 — 2011
Certificate, Human Resources Management
University of Phoenix 2010 — 2011
Project Management Certificate, Project Management
University of Phoenix 2008 — 2009
MBA, Global Management
University of Phoenix 2005 — 2008
Bachelors of Science, Business Management
Cox Communications, Inc March 2010 - Present
Cox Communications, Inc March 2008 - August 2011
Cox Communications March 2008 - August 2011
Western Builders, Inc October 2005 - January 2008
Home Improvement Contractors September 2005 - January 2008
Home Improvement Contractors September 2005 - January 2008
Eleven Western Builders February 2004 - September 2005
AMP, Inc February 2004 - September 2005
Eleven Western Builders February 2004 - August 2005
MERCATEC S February 1998 - May 1999
Skills
Sales Engineering, Electrical Connectors, Video Production, NLV
Education
English Spanish University of Phoenix 2008 — 2010
Information Technologies & Visual Communications, IT
University of Phoenix 2008 — 2010
AA, Information Technologies and Visual Communications
Tecnologico de 1978 — 1983
Computer Sciences
Aggreko May 2014 - Present
Team Red, White & Blue April 2014 - Present
Aggreko October 2011 - May 2014
Cox Communications August 2004 - October 2011
United States Marine Corps July 1999 - July 2004
Skills
Troubleshooting, Networking, Wireless Networking, Wireless Security, Cabling, Routers, Wireless Routers, Electro-mechanical, Team Leadership, Leadership, Highly Dedicated, Negotiation, Invoicing, Access, Process Improvement, Customer Service, Project Management, Sales
Education
University of Louisiana at Lafayette 2010 — 2012
MBA, Business Administration, 3.66
University of Phoenix 2004 — 2007
Bachelor's, Business Management
North Oaks Medical Center January 2013 - Present
U.S. Air National Guard September 2006 - September 2012
Affirmative Insurance/USAgencies 2010 - 2012
Cox Communications January 2008 - April 2010
Skills
Troubleshooting, Call Center, Citrix, Networking, System Deployment, BMC Remedy, Access, Software Documentation, Windows, Customer Service, Microsoft Office, Outlook, Cable Modems, Routers, Switches, Port Replicators, Docking Stations, Video Cards, Thin Clients, Fax Machines, Printers, Scanners, VIOP MTA, Digital Converters, Windows Server 2008, Exchange Server 2008, Windows XP Pro, Windows 7, Active Directory, Remedy Ticketing System, Edgehealth, Ghost Imaging, VN Remote Access
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Information Technology
Air Force Technical School 2007 — 2007
Supply Management Certificate, Logistics, Materials, and Supply Chain Management
French Settlement High 2000 — 2004
Diploma
Cox Communications May 2010 - Present
Child and Family Resources August 2008 - May 2010
FourPoints by Sheraton January 2006 - August 2008
Skills
Organizational..., Employee Relations, Leadership Development, Performance Management, Recruiting, Onboarding, Talent Acquisition, Call Centers, Team Building, Employee Training, Interviews, Coaching, Human Resources, Employee Benefits, Applicant Tracking..., Workforce Planning, Training
Education
University of Phoenix 2001 — 2003
Bachlor Degree, Business
Tuson High
Grande Communications Networks LLC February 2014 - Present
Time Warner Cable December 2009 - November 2013
Time Warner Cable November 2008 - December 2009
Time Warner Cable March 2006 - November 2008
Cox Communications December 2002 - March 2006
Cox Communications November 1998 - December 2002
Jarman Shoe Store October 1996 - November 1998
Skills
Management, Telecommunications, Product Marketing, Customer Service, Customer Retention, Salesforce.com, Account Management, Training, Direct Sales, Access, VoIP, Sales Process, Sales, Selling, Sales Management, Customer Satisfaction, Call Centers, Customer Experience
Education
University of Phoenix 2002 — 2007
Bachelors, Business Management
University of Phoenix 2007 — 2009
MBA, Marketing
Cox Communications August 2013 - Present
Verizon Wireless August 1999 - August 2013
Skills
Retail Management, Store Management, Merchandising, Customer Service, Sales Management, Inventory Management, Hiring, Quotas, Customer Satisfaction, Driving Results, Product Knowledge, Retail, Stores, Visual Merchandising, Customer Retention, Customer Experience, Cold Calling, Team Building, Wireless Solutions, Inventory Control, Coaching
Education
University of Phoenix 2008 — 2010
BS, Business Management
Cox Communications October 2003 - Present
The Schwan Food Company 2002 - 2003
DMX, Inc. (Formerly DMX Music) 2001 - 2002
Musico, Inc. 1999 - 2001
Muzak 1995 - 1999
US Army July 1992 - December 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning
Education
American Military University 2010 — 2014
Master of Arts (MA), History- Ancient and Classical Studies
University of Phoenix 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2004 — 2008
Bachelor of Science in Business Management, Business Administration and Management, General
University of Phoenix 2005 — 2005
Human Resources Management Certificate, Human Resources Management/Personnel Administration, General
Pennington Biomedical Reseach Center September 2015 - Present
Pennington Biomedical Research Center March 2014 - Present
XLR-8 Allstars 2003 - Present
Frito Lay - October 2012 - March 2014
Cox Communications October 2006 - October 2009
State of Louisiana December 1997 - October 2006
Skills
Event Planning, Employee Benefits, Non-profits, Payroll, Hiring, Nonprofits, Human Resources, Microsoft Office, Public Speaking, Customer Service, Social Media, Team Leadership, Telecommunications, Office Management, Applicant Tracking..., Management, Personnel Management, Sales, New Hire Orientations
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Public Administration
Baker Senior High
Cox communications September 2012 - Present
Education
west port high 2003 — 2006
University of Phoenix
unfinished, Criminal Justice and Corrections
Bank of America June 2013 - Present
Cox Communications March 2012 - June 2013
Hilton Grand Vacations September 2004 - May 2007
Skills
Training, Sales, Customer Service, Customer Satisfaction, Leadership, Management, Team Building, Call Centers, Marketing, Outlook
Education
University of Phoenix 2012 — 2016
Bachelor of Science in Human Services/Family and Child Services, Human Services, General, 3.2
ITT Technical Institute Las Vegas 2009 — 2011
Associates of Applied Science Criminal Justice, Criminal Justice and Corrections, 3.56
Cox Communications 2011 - 2013
University of Phoenix January 2009 - November 2010
Skills
Troubleshooting
Education
University of Phoenix
Cox Communications April 2002 - Present
Skills
Video, Broadcast, Broadcast Television, Digital Media, IPTV, New Media, Television, Radio Broadcasting, VOD, Video Production, Radio
Education
University of Phoenix 2013 — 2014
Associate's Degree, Information Technology
Crossroads Liquor March 2013 - Present
FMC Technologies July 2012 - March 2013
Cox Communications March 2012 - July 2012
Education
University of Phoenix 2011 — 2015
Associate's degree, Human Services, General
Edmond Santa Fe H.S. 1997 — 1998
diploma, Basic Skills and Developmental/Remedial Education
Self-employed 2005 - Present
Cox Communications November 2010 - October 2014
KMAN, Inc. June 2010 - October 2010
HamGo Corporation January 2009 - June 2010
AT&T/Clearchoice Mobility September 2007 - December 2009
Career Staff Inc. March 2007 - June 2007
St. Francis Animal Hospital August 2001 - October 2003
PCM July 1999 - October 1999
Skills
Requirements Analysis, SDLC, Integration, Agile Methodologies, User Acceptance Testing, Software Project..., Business Analysis, Microsoft SQL Server, Java, Manual Testing, Agile & Waterfall..., Mobile Testing, Bug Tracking, Software Quality..., Quality Assurance, Browser Testing, HP Quality Center, Test Strategy
Education
University of Phoenix 2005 — 2007
Bachelor's of Science, Business Management
Intuit March 2014 - Present
Cox Communications May 2011 - December 2011
Skills
Sales, Management, Customer Service, Leadership, Account Management, Telecommunications, Strategy, Project Management, Marketing
Education
University of Phoenix
GoDaddy 2015 - Present
Cox Communications 2012 - 2014
Skills
Customer Service, Sales, Microsoft Word, Marketing
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.)
University of Phoenix
Business Administration and Management, General