Sprint Nextel
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
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12,495 Sprint Nextel employees in database. Find out everything there's to know about Sprint Nextel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Nextel Employees
Windstream Communications May 2012 - Present
Sprint Nextel August 1997 - May 2012
Standard Air Contractors October 1992 - August 1997
Skills
M2M, Wireless, Telecommunications, Solution Selling, Direct Sales, Unified Communications, VoIP, MPLS, 4G, Managed Services, Salesforce.com, Mobile Devices
Education
University of Phoenix
Ultra Mobile April 2014 - Present
Sprint March 2013 - April 2014
International Latin Broadcasting, LLC (ILBtv) July 2011 - January 2013
NuAgeSolutions, LLC June 2010 - June 2011
Universal Data Consultants, Inc July 2006 - May 2010
Universal Data Consultants, Inc. January 2007 - December 2008
Universal Data Consultants, Inc. July 2006 - December 2006
Sprint Nextel October 2003 - June 2006
Sprint Nextel January 2003 - September 2003
Sprint Nextel January 2002 - December 2002
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, New Business Development, Business Planning, Sales Management, Sales Operations, Distribution Strategies, Key Account Management, Key Account Development, Negotiation, Leadership, Business Development, Management, Marketing, Marketing Strategy, Customer Satisfaction, B2B, Contract Negotiation, Retail, Training, Cold Calling, Team Leadership, Operations Management, Telecommunications, E-commerce, Budgets, Pricing, Customer Retention, Direct Sales, Account Management, Salesforce.com, Selling, Sales Process, Sales, Strategic Partnerships, Sales Presentations, CRM, Competitive Analysis, Product Marketing, P&L Management, Forecasting
Education
University of Phoenix 2000 — 2003
University of Phoenix
Social Butterfly Live, LLC October 2012 - Present
Dex One August 2004 - October 2012
Dex One August 2003 - August 2004
RH Donnelley August 2002 - August 2003
Sprint Publishing & Advertising May 2000 - August 2002
Sprint Publishing & Advertising May 1998 - May 2000
Sprint Nextel February 1996 - February 1998
Sprint Nextel April 1993 - April 1995
United Telephone Company April 1989 - April 1995
Skills
Lead Generation, SEM, Sales Management, Customer Acquisition, B2B, Sales Process, Local Search, PPC, Online Advertising, Sales Presentations, Digital Marketing, Account Management, Direct Sales, Mobile Marketing, Marketing Strategy, Salesforce.com, Cold Calling, New Business Development, Selling Skills, SEO, Sales, Social Media, Leadership, Management, Marketing, Training, Social Media Marketing, Team Leadership, Entrepreneurship, Sales Operations, Facebook, Advertising Sales, Strategic Partnerships, Customer Retention, Online Marketing, Google Adwords, Public Relations, Email Marketing, Advertising, Selling, Direct Marketing, CRM, Blogging, Analytics, Competitive Analysis, B2B Marketing, Strategic Planning, Market Planning, Search Advertising, Digital Media
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Management Information Systems, General
University of Phoenix 2010 — 2014
BS/BM, Business, Management, Marketing, and Related Support Services, 3.24
Zones February 2013 - Present
MarketSource Inc. November 2010 - April 2012
Flextronics February 2010 - June 2010
Best Buy February 2008 - February 2010
Sprint Nextel August 2006 - February 2008
TeleTech August 2001 - February 2006
Skills
Account Management, Sales Operations, Direct Sales, Sales, Salesforce.com, Sales Management, Customer Satisfaction, New Business Development, Customer Retention, Recruiting, Training, Management, Call Centers, Customer Service, Merchandising, Retail, Public Speaking, Employee Training, Interviews, Sales Process, Mobile Devices, Hiring, Customer Experience, Selling, Leadership, CRM, Team Leadership, Team Building, Sales Presentations, Coaching, Solution Selling, Business Development, Cross-functional Team..., Vendor Management, Time Management, Networking, Building Relationships, Team Management, Strategy, Operations Management, Leadership Development, Performance Management
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Project Management, 3.33
University of Phoenix 2010 — 2012
Associate's degree, Business Administration and Management, General
IMRF October 2013 - Present
Critical care Systems January 2013 - October 2013
Quality Automotive Inc. November 2010 - January 2013
Sedgwick, Inc. December 2006 - January 2010
Charter One Bank December 2005 - November 2006
Sprint Nextel March 2001 - August 2005
Skills
Data Entry, Claim, Call Center, Customer Satisfaction, Outlook, Customer Service, Spreadsheets, Insurance, Teamwork, Microsoft Excel, Administrative..., Microsoft Word, Employee Relations, PowerPoint, Time Management, Training, Team Building, Claims Management, FMLA, HIPAA, ERISA, Problem Solving, Medicare Prescription..., Medicaid, Short Term Medical, Long Term Care Insurance, Disability Insurance, Disability Management, Integrated Services, CMS, Social Security..., Benefits Negotiation, Analytical Skills, High Organizational..., Employee Benefits, Medicare, Health Insurance, Claim Investigation, Employee Training, Medical Records, Telephone Skills, Healthcare Industry, Microsoft Office
Education
University of Phoenix
Associate of Arts (A.A.), Human Services, General, 3.37
Percy L. Julian High School 1996 — 2000
High School Diploma, General Studies
FlightSafety International July 2015 - Present
Team Red, White & Blue June 2015 - Present
Aerotek August 2014 - May 2015
Duke Medical Equipment July 2013 - July 2014
State Farm August 2010 - May 2013
Sprint Nextel 2007 - 2010
US Army February 2000 - February 2008
Skills
Sales, Sales Management, Salesforce.com, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lead Generation, Social Media, Communication, Marketing Communications, Marketing, Office Administration, New Business Generation, Existing Account..., Customer Satisfaction, Customer Service, Negotiation, Cold Calling, Account Management, Leadership, Team Building, Strategy, Small Business, Human Resources, Start-ups, Training, Networking, Relationship Marketing, Building Relationships, Customer Follow-up, Selling, Management, Recruiting, New Business Development, Social Networking, Coaching, Marketing Strategy, Strategic Planning, Staffing Services, Time Management, Customer Retention, CRM, Aviation, Military, Aerospace, Team Leadership, Interviews, Operations Management
Education
University of Phoenix 2015 — 2019
Bachelor’s Degree, Business Administration, Management and Operations
Sprint Nextel August 2010 - Present
Sprint Nextel February 2007 - August 2010
EDS - Sprint Account October 2005 - February 2007
EDS -Bellsouth Account April 2001 - October 2005
Bellsouth September 1998 - March 2001
Emory University Hospital 1997 - 1998
Promina 1996 - 1997
U.S. Army October 1983 - October 1987
Skills
Data Center, Disaster Recovery, Telecommunications, System Administration, Troubleshooting, System Deployment, Windows Server, Technical Support, Solaris, Servers, Active Directory, TCP/IP, Problem Solving, VMware, HP, DNS, Microsoft Exchange, Operating Systems, Storage, DHCP, Network Administration, Storage Area Networks, Red Hat Linux, Networking, Software Installation, Software Documentation, HP-UX, EMC Storage, Netbackup, Integration, SAN
Education
University of Phoenix 2012 — 2013
Bachelor's degree, Information Technology with Speciality in Security, 3.47
University of Phoenix 2009 — 2011
Associates, Information Technology
Wells Fargo July 2014 - Present
Wells Fargo February 2013 - Present
Marketstar January 2012 - October 2012
CarMax June 2011 - January 2012
Sprint Nextel December 2005 - June 2011
Skills
Sales, Team Leadership
Education
University of Phoenix 2009 — 2013
Bachelor of Commerce (B.Com.), Financial Planning and Services
Poquoson High
Trulia May 2013 - November 2014
Shane Co. May 2012 - May 2013
Sprint Nextel December 2001 - May 2012
Skills
Computer Hardware, Typing, Sales Management, Retail, Communication, Team Leadership, Hiring Practices, Inventory Management, Sales, Direct Sales, Team Building, Store Management, Social Networking, Marketing, Account Management, Retail Sales, Wireless, Salesforce.com, Management, Selling, Customer Retention, Sales Process, Advertising, Cold Calling, Human Resources, Interviews, Customer Satisfaction, Mobile Devices, CRM, Lead Generation, Recruiting, Time Management, Networking, Training, Call Centers, Sales Operations, Sales Presentations, Forecasting, Leadership, Solution Selling, Strategy, Strategic Partnerships, Competitive Analysis, Product Marketing, Start-ups, Customer Experience, Telecommunications, Coaching, Enterprise Software, Customer Service
Education
University of Phoenix 2008 — 2013
Bachelors of Business, Business Administration and Management, General
State Farm Insurance March 2012 - Present
Goodman Gravley Insurance Source 2011 - 2012
Bob Nestel Jr. Insurance Agency Inc 2010 - 2011
Copper, Simms, Nelson & Mosley Insurance 2006 - 2008
Sprint Nextel 1998 - 2006
Skills
Insurance, Property & Casualty..., Health Insurance, Life Insurance, Employee Benefits, Disability Insurance, Term Life Insurance, Recruiting, Long-term Care, Customer Service, Team Building, Training, Claim, Cold Calling, Liability, Leadership
Education
University of Phoenix
Master, Organizational Management
University of South Florida
Bachelor of Arts (B.A.), Psychology
Sprint Nextel April 2000 - Present
US Navy August 1991 - Present
Skills
Organizational..., Computer Hardware, XP, Troubleshooting, Requirements Analysis, Windows, Program Management, Visio, Strategic Planning, Disaster Recovery, Microsoft Office, Business Analysis, Process Improvement, Security Clearance, Analysis, DoD, SQL, Information Assurance, Telecommunications, Wireless, Government, Windows Server, ITIL, Vendor Management, Team Building, Security, Military, VoIP, Leadership, Active Directory, Defense, Electronic Warfare, Command, Software Documentation, Intelligence, Military Experience, Military Operations, Operational Planning, System Administration, Integration, Intelligence Analysis, Security+, Team Leadership, Systems Engineering, Access, Testing, Network Security, Top Secret, Navy, C4ISR
Education
University of Phoenix 2003 — 2007
BS/MBA, Information Technology
KEYSMITH HR, Inc. 2013 - Present
Dendreon October 2010 - 2013
Watson Pharmaceuticals 2006 - October 2010
Sprint Nextel 2003 - 2006
Georgia Key Smith & Company 2002 - 2003
Expanets 2000 - 2002
Lucent Technologies/AT&T 1994 - 2000
Skills
Human Resources, Strategic Planning, Executive Coaching, Conflict Resolution, Operations Management, Acquisition Integration, Risk Management, Performance Management, Change Management, Organizational..., Employee Relations, Deferred Compensation, Talent Management, Recruiting, Workforce Planning, Talent Acquisition, Leadership, Team Building, Succession Planning, HRIS, Employee Engagement, Interviews, Training, Vendor Management, HR Policies, Employee Training, Leadership Development, Organizational Design, Sales Operations, Mergers & Acquisitions, Hiring, College Recruiting, Technical Recruiting, Organizational..., Contract Negotiation, Personnel Management, Business Development, Sourcing, Employment Law, Account Management, Strategy, Management, New Hire Orientations, Onboarding, Employee Benefits, Internet Recruiting, Process Improvement, Workshop Facilitation, HR Consulting, Coaching
Education
University of Phoenix
BSBM, Business Management
Hasco Oil Co. November 2014 - Present
Grainger 2012 - Present
Sprint Nextel 2009 - January 2012
Wells Fargo 2006 - 2009
The Mobile Solution 2000 - 2006
Skills
Sales Management, Business Management, P&L, Inventory Management, Customer Relations, Customer Service, Management, Income Statement, Sales Operations, Sales, Customer Retention, Training, Selling, Leadership, Cold Calling, Customer Satisfaction, Retail, B2B, Key Account Management, Team Building, Recruiting, Solution Selling, Direct Sales, Strategic Planning, Account Management, New Business Development, CRM, Sales Process, Pricing, Marketing, Merchandising, Coaching, Strategy, Time Management, Customer Experience, Sales Presentations, Profit, Salesforce.com, Forecasting, P&L Management, Cross-functional Team..., Store Management, Advertising, Analysis, Hiring, Team Leadership, Competitive Analysis, Operations Management, Negotiation, Contract Negotiation
Education
University of Phoenix 2013 — 2017
MBA, SCIENCE AND BUSINESS MANAGEMENT
University of Phoenix 2009 — 2011
BACHELOR'S OF SCIENCE AND BUSINESS MANAGEMENT, SCIENCE AND BUSINESS MANAGEMENT
GLENDALE COLLEGE 1999 — 2003
Associated of Science, Business Management
Xerox/Apple Inc. July 2013 - January 2014
Sprint Nextel September 2008 - January 2010
Cingular April 2005 - June 2006
EZ Mart December 2002 - February 2005
Skills
Data Entry, Customer Service
Education
University of Phoenix 2008 — 2009
Criminal Justice
Paul Robeson High School 1992 — 1996
Diploma, College Prep
Xcel Energy February 2015 - July 2015
Tyco Integrated Fire & Security September 2013 - January 2015
Tyco Integrated Fire & Security July 2013 - September 2013
Children's Hospital Colorado May 2013 - July 2013
Job Store Staffing September 2012 - May 2013
Arapahoe House April 2012 - September 2012
KAISER CPMG of COLORADO 2011 - 2012
CHILDRENS HOSPITAL of COLORADO 2009 - 2011
Sprint Nextel 2006 - 2009
Nextel 2004 - 2006
Skills
Call Centers, Human Resources, Business Process, Project Planning, Troubleshooting, Time Management, Customer Service, Strategic Planning, Finance, Internal Audit, Account Reconciliation, Personnel Management, Insurance, Vendor Management, Process Improvement, Business Analysis, Recruiting, Training, HRIS, Telecommunications, PeopleSoft, Account Management, Employee Training, Team Building, Customer Retention, Onboarding, Interviews, Temporary Placement, Applicant Tracking..., Hiring, Performance Management, Talent Acquisition, Microsoft Office, Outlook, Cold Calling, Internet Recruiting, Coaching, Taleo, Screening Resumes, Screening, Customer Experience, Employee Relations, Contract Recruitment, Microsoft Excel, PowerPoint, Workforce Management, Negotiation, Benefits Administration, FMLA, Labor Relations
Education
Colorado Technical University 2012 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.6
University of Phoenix 2003 — 2005
BA, Business
Anheuser-Busch InBev April 2014 - Present
Slick Vic Entertainment August 2010 - Present
RadioShack March 2010 - April 2013
Sprint Nextel March 2009 - March 2010
JPMorgan Chase November 2007 - March 2009
AT&T Mobility March 2004 - November 2007
Skills
Profit, Income Statement, Temporary Placement, Customer Retention, Customer Experience, Customer Satisfaction, Outside Sales, Loss Prevention, Retail, Cold Calling, Retail Sales, Sales Management, Sales, Selling Skills, Direct Sales, Merchandising, Call Center, Business Operations, Sales Process, Building Relationships, CRM, Entertainment, Leadership, Management, Photography, Recruiting, Coaching, P, Team Building
Education
University of Phoenix 2010 — 2010
Bachelor, Science Information Technology
Wireless Lifestyle September 2014 - Present
Terracon May 2014 - August 2014
Sprint Nextel May 2006 - May 2014
Top Resourses November 2005 - April 2006
Chiropratic Wellness Center February 2004 - October 2005
Snelling: Galvmet (Corporate Office) 2003-2004 October 2003 - January 2004
Catholic Family Services (Educational Facility) September 2002 - September 2003
Institute for Professional Practice (Educational Facility) January 2001 - January 2002
Merryhill Child Care Center (Educational Facility) January 1996 - January 2001
Skills
PeopleSoft, Human Resources, Recruiting, Data Entry, Outlook, Workshop Facilitation, Process Scheduler, Office Management, File Management, PowerPoint, Microsoft Excel, Microsoft Office, Interviews, Onboarding, Training, HRIS, Sourcing, Payroll, Management, Time Management, Hiring
Education
University of Phoenix 2007 — 2007
classes towards
American Intercontinental University 2004 — 2005
B.A
Naugatuck Valley Community College 1993 — 1997
A.S
Flywheel Networks September 2014 - Present
Flywheel Networks August 2012 - September 2014
Sprint Nextel September 2009 - August 2012
Skills
Account Management, Sales Process, CRM, Direct Sales, Customer Retention, Customer Satisfaction, Customer Service, Sales, Team Leadership, Team Management
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business/Corporate Communications, 3.67
Airbus DS Communications April 2014 - March 2015
Airbus DS Communications May 2013 - April 2014
Ericsson September 2009 - May 2013
Sprint Nextel May 2001 - September 2009
Sprint Nextel June 1999 - May 2001
United States Marine Corps 1997 - 1999
United States Marine Corps 1995 - 1997
United States Marine Corps 1990 - 1995
United States Marine Corps 1986 - 1990
United States Marine Corps 1979 - 1986
Skills
Employee Training, Management Consulting, Wireless, Instructor-led Training, Process Consulting, Technical Leadership, Recruitment Training, Management, Strategy, Team Leadership, Instructional Design, Classroom, Training, Leadership, Mobile Devices, Troubleshooting, Instructing, Classroom Instruction, Land Mobile Radio, P25, Delivering Technical..., Course Creation, Topic-based Authoring, Public Safety Technology, Two-way Radio, UMTS, LTE, Technical Training, Telecommunications, VoIP
Education
Mid America Nazarene University 2003 — 2004
Bachelor's degree, Management and Human Relations, Graduated Magna Cum Laude
University of Phoenix 1998 — 1999
Associate's degree, Electronics technology
Evanta November 2013 - Present
Citi September 2011 - Present
Cerner Corporation March 2011 - September 2011
Fishnet Security, Inc October 2006 - March 2011
Sprint Nextel April 2006 - October 2006
Unisys / USDA Security June 2004 - April 2006
Sprint January 2000 - June 2004
Van Kampen Funds January 1998 - January 2000
Skills
Risk Management, CISSP, Information Security..., Physical Security, Mobile Security, Data Security, Technical Leadership, Risk Assessment, Security, Penetration Testing, Firewalls, Security Audits, Cloud Computing, Disaster Recovery, Network Security, PCI DSS, Governance, Information Technology, Information Security, Professional Services, Business Process, Computer Forensics, Security Architecture..., Vulnerability Management, Vulnerability Assessment, Strategy, Computer Security, IT Audit, Business Continuity, Identity Management, Virtualization, Application Security, Security Management, CISA, Security Awareness, CISM, ISO 27001, Security Policy, Encryption
Education
University of Phoenix
Bachelor of Science, Business Management
Blue Cross of Idaho May 2014 - August 2015
BizNet Software, Inc. October 2011 - May 2014
Samsung Telecommunications America June 2011 - October 2011
Kaiser Foundation Health Plan April 2008 - May 2011
BAE Systems Information Technology August 2007 - November 2007
Sprint Nextel August 2004 - November 2004
Axis Dental December 2002 - June 2004
Nokia March 2002 - December 2002
The TriZetto Group May 2001 - February 2002
VHA September 1999 - April 2001
Skills
Microsoft SQL Server, Business Intelligence, Crystal Reports, Business Analysis, ERP, Visio, Databases, Software Implementation, Access, Business Process, SQL, Software Development, Requirements Analysis, Process Improvement, SharePoint
Education
University of Phoenix 2007 — 2010
Bachelor of Business, Information Systems
C.W. Driver Companies July 2015 - Present
San Jose Construction November 2011 - April 2015
San Jose Construction (temp) September 2010 - January 2011
PCM3, Inc October 2007 - September 2009
REALTY WORLD PLATINUM PROPERTIES, INC September 2001 - April 2006
Sprint Nextel 1999 - 2001
Skills
Project Bidding, Construction, Change Orders, Project Management, Marketing, Construction Management, Contract Negotiation, Real Estate, Management, Process Scheduler, Pre-construction, Customer Service
Education
University of Phoenix
Associate of Arts (A.A.), Business Administration
ADT December 1998 - Present
PHH Mortgage June 2005 - December 2005
Sprint Nextel January 1996 - January 1997
Skills
Alarm Systems, Cold Calling Experience, Door to Door, Networking, Sales Prospecting, Salesforce.com, Sales Presentations, Access Control, CCTV, Fire Alarm, Security, Video over IP, Sales, Surveillance, Video Analytics, Cold Calling, Life Safety, Call Centers, Direct Sales, Burglar Alarm, Loss Prevention, Physical Security, Outside Sales
Education
University of Phoenix 2002 — 2003
business
Middleburg High School 1991 — 1994
Loreal / salon centric March 2008 - Present
ILN Industries, Inc. May 2006 - February 2008
Yahoo! August 2005 - April 2006
Sprint Nextel October 2000 - July 2005
Skills
Merchandising, New Business Development, Sales Management
Education
University of Phoenix
Bachelors of Science Business Management, Business Management
Enterprise Mobile February 2012 - Present
Radioshack May 2011 - February 2012
Sprint Nextel April 2006 - January 2009
General Nutrition Center April 1997 - March 2000
Skills
Customer Service, Account Management, Retail Management, Operations Management, Hiring, Microsoft Office, PeopleSoft, PeopleSoft CRM, Inventory Management, Typing, Inventory Control, Merchandising, Scheduling, P&L, POS, Word, Excel, PowerPoint
Education
South University 2009 — 2011
Bachelor of Sciences, Business Administration
University of Phoenix 2007 — 2009
Associates, General Studies
Hewlett-Packard September 2013 - Present
Hewlett-Packard March 2011 - September 2013
Hewlett-Packard January 2010 - March 2011
Sprint Nextel June 2004 - December 2009
Skills
Operations Management, Service Delivery, Process Improvement, Project Management, Change Management, Program Management, Team Leadership, Call Center, Customer Satisfaction, Management, Cross-functional Team..., Call Centers, Customer Service, Strategic Planning, CRM, Project Planning, Solution Selling, Cloud Computing, Data Center, Leadership, Sales Process, Leadership Development, Account Management, Business Analysis, Team Management, Customer Experience, Sales, Strategy, Telecommunications, Troubleshooting, Networking, Team Building, Training, Direct Sales, Sales Operations, Salesforce.com, Business Process...
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Global Business Management
Ericsson April 2010 - Present
Ericsson September 2009 - March 2010
Sprint Nextel December 2000 - September 2009
Nextel May 1998 - December 2000
LCC June 1995 - April 1998
Piltel April 1994 - April 1995
Piltel January 1991 - March 1994
Skills
CDMA, Cellular Communications, GSM, Wireless, LTE, iDEN, UMTS, 3G, WCDMA, RF, EVDO, Telecommunications, 4G, 2G, Computer Network..., Edge, GPRS, HSPA, IP, Microwave, Mobile Communications, Mobile Devices, Network Design, Network Optimization, RAN
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
Don Bosco Technical College 1984 — 1989
BS ECE, Electronics and Communications
Sunstate Equipment Co. September 2015 - Present
Matrix Medical Network November 2009 - September 2015
U. S. Federal government March 2003 - June 2009
Sprint Nextel January 2001 - March 2003
Skills
Servers, Software Installation, Troubleshooting, XP, Networking, Software Documentation, VPN, Windows, Active Directory, Microsoft Exchange, Computer Hardware, Project Management, Windows 7, Telecommunications, Cisco Call Manager, Cisco Security, Avaya, Access, Cisco Technologies, Citrix, Hardware, Laptops, Lotus Notes, Management, Microsoft SQL Server, Patch Management, Printers, Security, Service Desk, System Administration, Technical Support, Technical Training, Enterprise Architecture, Windows Server, Operating Systems, Windows XP
Education
University of Phoenix 2006 — 2008
MIS, Information Systems
ITT Technical Institute - Phoenix 1998 — 2001
BAS, Electronic Engineering
Sprint Nextel November 2004 - Present
YB Media Group March 2002 - Present
Skills
Customer Service, Outlook, Salesforce.com, Mobile Devices, Telecommunications, Software Documentation, Process Improvement, Account Management, Quality Assurance, VoIP, Coaching, Microsoft Office, Project Management, PowerPoint, Microsoft Excel, Recruiting, Sales, Leadership, Team Leadership, Public Speaking, Customer Satisfaction, Team Building
Education
University of Phoenix 2009 — 2012
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Vonage Business July 2015 - Present
Mitel April 2010 - July 2015
Sprint Nextel 2002 - 2010
Skills
Telecommunications, Strategic Partnerships, Leadership, Sales Operations, Sales, Solution Selling, Wireless, Account Management, Cloud Computing, Unified Communications, Call Centers
Education
University of Phoenix
Business Administration and Management, General
Chattachoochee Technical College January 2004 - Present
Dr. Miracle's 2003 - 2006
Sprint Nextel January 1999 - January 2002
Skills
Leadership, Higher Education, Curriculum Design, Public Speaking, Teaching, Access, Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Program Management, Strategic Planning, Leadership Development, Project Planning, Training
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
SPSU 2009 — 2013
Bachelor's degree, Business Administration, Management and Operations
Xoom Solar May 2015 - Present
Red Ventures December 2014 - May 2015
CCS Security Solutions Inc. April 2014 - December 2014
Capitol Security Police of Puerto Rico December 2012 - March 2014
goNet March 2012 - September 2012
Critical Hubs Networks/Caribe Net May 2011 - August 2011
NorthWest Electronic Secuirty November 2008 - June 2011
Envision Technologies 2005 - 2007
Sprint Nextel June 2004 - June 2005
IBM January 2002 - December 2003
Skills
Consultative Selling, Customer Service, Sales Presentations, New Business Development, Channel Management, VAR, Software Sales, Telecommunications, Bilingual-Spanish, B2B, Corporate Development, Account Management, Partner Development, Wireless Broadband, Pricing Negotiation, Panologic Desktop..., DataCore Storage..., Channel Partners, Selling, Pricing Strategy, Software Industry, Lead Generation, Sales, Business Intelligence, Key Account Management, Sales Process, Management, Leadership, SaaS, Customer Retention, Cloud Computing, Business Development, CRM, Strategic Planning, VoIP, Direct Sales, Managed Services, Strategic Partnerships, Sales Operations, Recruiting, Sales Management, Security, Enterprise Software, Marketing Strategy, Networking, Contract Negotiation, Solution Selling, Marketing, Team Leadership, Consulting
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business Administration and Management
Saint Francis College 1979 — 1981
Business Management
music and art high school 1974 — 1977
HS Diploma, Vocal Music Major
Fortinet September 2012 - Present
Sprint Nextel June 2012 - September 2012
AT&T February 2003 - July 2012
CBICS-Technologies, Inc June 2002 - February 2003
Lucent Network Professional Services October 2000 - June 2002
Western New York Computing Systems May 1999 - October 2000
Skills
VPN, Cisco, Security, Wireless, VoIP, Disaster Recovery, Data Center, WAN, MPLS, Network Design, Cloud Computing, TCP/IP, Business Continuity, Sales Support, Vendor Management, IP, Process Improvement, Cisco Technologies, Sales Operations, Firewalls, Network Security, Switches, Information Security, Telecommunications, Product Management, Pre-sales, Servers, Routers, Networking, Routing, Troubleshooting, Active Directory, Enterprise Software, Wireless Networking, Microsoft Exchange, Operating Systems, Computer Security, Managed Services, Solution Selling, Virtualization, Information Technology, Leadership, Integration, Network Architecture
Education
University of Phoenix 2009 — 2010
MBA
University of Phoenix 2002 — 2007
BA
Sprint Nextel August 2010 - Present
AT&T June 2006 - August 2010
Select Office Solutions May 2006 - June 2006
Mariners Church May 2005 - May 2006
Sprint October 1991 - July 2004
Sprint 1992 - 1996
Skills
Project Planning, Management, Program Management, Project Management, Leadership, Telecommunications, PMP, Organizational..., Analysis, Wireless, Service Delivery, Sales, Account Management, Troubleshooting, Direct Sales, Service Assurance, Integration, Business Process, Mobile Devices, Technical Support, Team Leadership, VoIP, Professional Services, Time Management, Managed Services
Education
Keller Graduate Management School 2010 — 2013
MBA with an Information Systems Management Certificate
University of Phoenix 1993 — 1995
BSBA
University of Phoenix 1987 — 1995
BSBA, Business Administration
Mobridge High School 1984 — 1987
High School
Ericsson September 2009 - Present
Sprint Nextel November 2005 - September 2009
Nextel Communications July 2002 - November 2005
Nextel Communications 1999 - 2002
Nextel Communications 1998 - 1999
Sprint PCS 1996 - 1998
AT&T Wireless 1995 - 1996
Comcast Metrophone 1991 - 1995
Narco Avionics 1985 - 1988
Skills
Program Management, Wireless, Telecommunications, CDMA, Vendor Management, Process Improvement, 4G, Cellular Communications, SS7, GSM, Switches, EVDO, Computer Network..., Wireless Networking, LTE, Leadership, Network Engineering, RF Engineering, Managed Services, Network Design, RF, Troubleshooting, Networking, T1, Frame Relay, IP, UMTS, Microwave, WiMAX, Fiber Optics, Ethernet, 3G, Mobile Devices, Optical Fiber, Integration, VoIP, ATM networks, DWDM, SDH, SIP, DSL, WiFi, Broadband, MPLS, System Deployment, 2G, Provisioning, Transmission, Telecommunications..., Telephony
Education
University of Phoenix 2004 — 2007
Masters Degree, Information Systems/Management
University of Phoenix 2000 — 2004
Bachelor of Science Degree, Information Technology/Networking and Telecommunications
Technical Training 1991 — 2004
Training and Certification, Telecommunications Systems
Wells Fargo September 2014 - Present
American Red Cross 2013 - Present
B-Jeweled February 2011 - Present
Hewitt and Associates 2010 - 2011
JPMorgan Chase 2009 - 2010
Johnson Controls June 2007 - October 2008
Johnson Controls, Inc January 2007 - January 2008
Lash Group, Inc January 2006 - January 2007
Brinks Home Technology 2005 - 2006
Sprint Nextel 2000 - 2004
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Lotus Notes, Seibel, 10 Key, Switchboard Operator, Negotiation, Social Networking, Social Skills, Social Marketing, Social Entrepreneurship, Personal Shopping, Communication, Customer Service, Poetry, Sewing, Designing, Interior Design, Internet Explorer, Telecommunications, Telephone, General Advice, Work Well Independently, Independent Thinking, Independent Travel, Travel Planning, Business Travel, Small Business, Love to Cook, Time Management, Team Building, Team-oriented, Team Leadership, Management, Garden Design, Decoration, Looked After Children, Event Planning, Event Management, Coordinating Special..., Account Management, Project Management, Payroll
Education
University of Phoenix 2012 — 2014
Bachelor of Science in Business, Project Management
University of Phoenix 2010 — 2012
Graduate Associate of Arts (AA), Project Management, 3.31
Genius Mindz 2012 - Present
Harlem Pride Electronics April 2009 - July 2012
MetroPCS April 2009 - December 2011
Sprint Nextel Communications April 2002 - May 2009
Sprint Nextel 2002 - 2009
Harlem Pride Wireless January 2001 - December 2002
WorldCom February 2001 - June 2002
Skills
Sales Specialist, Retention Management, Team Leadership, Sales, Customer Service, Employee Training, Acting, Film Production, Film Editing, Final Cut Pro, Direct Sales, Music Production, Music Industry, Film, Music Videos, Customer Retention, Management
Education
University of Phoenix 2005 — 2006
Centre Of Media Art 1988 — 1989
Audio Engineering, Music
Louis D. Brandeis H.S. 1979 — 1983
Wake Technical Community College Human Services technicianWake County department of Human SericSeptember 2012 - Present
BB&T 2010 - 2011
Sprint Nextel October 2006 - January 2010
Skills
Troubleshooting, Customer Service, Sales, Retail, PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Data Entry, Microsoft Excel, Time Management, Teamwork, Research, Outlook, Critical Thinking, Social Media, Community Outreach, Team Building, Spanish, Customer Satisfaction, English, People Skills, Employee Training
Education
Wake Technical Community College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Health and Physical Education/Fitness
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Applied Psychology, 3.32
CarMax November 2014 - Present
hhgregg September 2012 - March 2014
Wireless Vision, LLC November 2010 - July 2012
US Cellular January 2006 - August 2007
Verizon Wireless January 2005 - November 2005
Sprint Nextel July 2001 - January 2005
Air 1 Wireless 2000 - 2001
Skills
Activations, Retail Management, Customer Experience, Wireless, Sales Management, Daily Operations, Customer Retention, Cellular, Product Knowledge, Retail, Merchandising, Inventory Control, Customer Satisfaction, Hiring, Sales Operations, Customer Service, Wireless Products, Sales Growth, Action Plans, Coaching, Customer Focus, Consultative Selling, POS, Call Center, Quotas, Telephone Skills, Scheduling, Loss Prevention, Customer Relations, Recruiting, Sales, Selling, Cold Calling, Store Management, Store Operations, Time Management, Training, Visual Merchandising, Call Centers, Management, Human Resources, Marketing Strategy, People Development, Process Scheduler, Income Statement, Employee Training, Multi-unit, Inventory Management, Retail Sales, Profit
Education
University of Phoenix 2009 — 2012
Associate's degree, Business Administration, Management and Operations
Best Buy May 2012 - August 2013
Cricket Communications April 2007 - May 2012
Cricket Communications January 2007 - April 2007
Cricket Communications October 2006 - January 2007
Qwest Communications 2005 - 2006
Sprint Nextel 2004 - 2005
Skills
Telecommunications, Wireless, Channel, Direct Sales, Sales, Customer Satisfaction, Negotiation, Sales Management, Sales Operations, Customer Experience, Account Management, Contract Negotiation, Cross-functional Team..., Strategic Partnerships, Leadership, Team Management, Team Leadership, Customer Retention, Market Planning, Product Management, B2B, Team Building, Mobile Devices, Sales Process, Salesforce.com, New Business Development, Retail, P&L Management, Time Management, Selling, Product Marketing, CRM, Human Resources, Solution Selling, Merchandising
Education
University of Phoenix 2008 — 2011
BSB/M, Business
Camas High School
Boxer Property January 2015 - Present
The Wireless Workforce July 2014 - January 2015
GE Healthcare March 2011 - July 2014
Clearwire September 2009 - March 2011
Timberlane Yard Care March 2009 - August 2009
Sprint Nextel March 2000 - March 2009
Midnight Ryder Productions 2001 - 2002
Sycon Instruments, Inc. December 1996 - March 2000
US Navy September 1990 - August 1996
Skills
operations management, Time Management, Organizational..., Wireless, Telecommunications, Vendor Management, Program Management, Process Improvement, Team Leadership, Cross-functional Team..., Team Building, RF, Troubleshooting, Process Scheduler, Resource Management, Integration, Wireless Networking, Leadership, Management, Testing, Networking, Operations Management, WiMAX, Training, System Deployment, Lean Manufacturing, Manufacturing, Cellular Communications, LTE, Computer Network..., 4G, VoIP, Project Management, Customer Service, Sales, Software Installation, Project Planning, Electronics, Contract Negotiation
Education
University of Phoenix 2006 — 2011
Bachelor of Business Management, Business Management, 3.57
Cicero-North Syracuse 1986 — 1988
High School, High School/Secondary Diplomas and Certificates
Chick-fil-A April 2013 - Present
NCR Corporation September 2011 - March 2013
Sprint Nextel April 2011 - August 2011
Skills
XP, Windows 7, Computer Hardware, Help Desk Support, Technical Support, Laptops, Hardware, Software Installation, Operating Systems, Network Administration, Printers, Microsoft Exchange, Windows, DNS, TCP/IP, Routers, Network Security, BMC Remedy, Troubleshooting, Active Directory, Windows Server, A+ Certified, Windows XP, Antivirus
Education
University of Phoenix 2010 — 2013
Associate of Arts (A.A.), Information Technology
ITT Technical Institute Kansas City, MO 2009 — 2010
Computer Software Technology/Technician
Orange County Government January 2014 - Present
CenturyLink 2010 - July 2013
Digitally Intuitive Gurus Inc. September 2000 - September 2010
Sprint Nextel 1994 - 2008
US Navy 1983 - 1988
Skills
MPLS, BGP, IP, Cisco, WAN, VPN, VPLS, ISIS, Troubleshooting, Hosting, L2TP, DNS administration, ATM, Ethernet, Network Operations, Frame Relay, OSPF, QoS, Routing, Network Engineering, VoIP, Switches, DSL, Routers, LAN/WAN, RIP, Juniper, VLAN, Routing Protocols, IPSec, IP Networking, SIP, TCP/IP, IPTV, Cisco IOS, Cisco Switches, SNMP, Firewalls, LAN-WAN, Software Installation, Cisco Routers, ATM networks, Network Design, Integration, T1, Call Centers, DNS, Networking, Technical Support, Cisco Technologies
Education
University of Phoenix
Computer Science
Valencia Community College
Computer Science
Coca-Cola Enterprises August 2012 - Present
Comcast Cable June 2011 - August 2012
AT&T November 2009 - May 2011
Sprint Nextel September 2006 - December 2008
Skills
Retail Sales, Call Center, Cold Calling, Account Management, Warm Calling
Education
University of Phoenix 2009 — 2012
2014, Business, Management, Marketing, and Related Support Services
Kelly Services September 2010 - Present
Sprint Nextel November 2005 - April 2010
Convergys July 2003 - March 2005
Skills
Call Center, Data Entry, Customer Service, Outlook, Human Resources, Customer Satisfaction, Software Documentation, Lotus Notes, Training, Payroll, Process Improvement, Microsoft Office, Management, Invoicing, Accounts Payable, Leadership, Call Centers, SDLC, Recruiting
Education
University of Phoenix 2004 — 2006
Bachelor of Science, Healthcare Administration
Florida Hospital College of Health Sciences
Cingular November 2003 - Present
Sprint Nextel January 1999 - November 2003
Skills
Direct Sales, Sales Management, Sales Support
Education
University of Phoenix 2011 — 2013
Bachelors Degree, Business Management
Monroe Community College
Associates Degree, Computer Science
Capital One March 2013 - Present
eBay July 2011 - January 2013
Xerox, ACS Division June 2010 - July 2011
Xerox, ACS Division March 2009 - June 2010
Sprint Nextel January 2007 - March 2008
Sprint Nextel September 2005 - January 2007
Nextel January 2003 - September 2005
Nextel October 2001 - January 2003
Nextel July 1999 - October 2001
Nextel May 1998 - July 1999
Skills
Leadership Development, Strategic Planning, Business Process..., Project Management, Call Center Development, Operations Management, Marketing Management, Communication, CRM, Call Center, Call Centers, Change Management, Coaching, Customer Experience, Customer Satisfaction, Human Resources, Leadership, Learning Management, Management, Marketing, Organizational..., Performance Management, Program Management, Training, Vendor Management
Education
University of Phoenix 2006 — 2008
Masters, Business Management
University of Phoenix 2004 — 2005
Bachelors, Business Management
Pentagon Federal Credit Union October 2014 - Present
Pentagon Federal Credit Union August 2012 - Present
Capital One April 2012 - August 2012
Capital One May 2011 - March 2012
Mobile Insight, LLC September 2009 - April 2011
Sprint Nextel January 2008 - March 2009
Sprint Nextel January 2005 - April 2006
Sprint March 2005 - March 2006
Nextel Communications 2004 - 2005
Nextel Communications 2003 - 2004
Skills
Vendor Management, Sarbanes-Oxley, Knowledge Management, Disaster Recovery, Identity Management, Business Continuity, System Administration, WAN, Change Management, Network Engineering, Strategic Planning, Program Management, Consulting, Security, Training, Desktop Environment, Software Development..., Enterprise Architecture, Process Improvement, Enterprise Portals, Portal Technologies, Information Security, Product Lifecycle..., Integration, Contract Negotiation, CISSP, Business Process..., SDLC, Management, Software Documentation, Data Center, Active Directory, Enterprise Software, Information Technology, Servers, Outsourcing, SaaS, Business Process, PCI DSS, Computer Security, Leadership, IT Management, Software Development, Networking, Agile Methodologies, IT Strategy, Vulnerability Management, Security Management
Education
University of Phoenix 2005 — 2007
Information Technology
Compliance, Regulatory and Audit 2004 — 2007
Risk Management
Nextel University 2000 — 2004
Management
American Mgmt Association 1992 — 1993
Management
U.S. Navy 1978 — 1982
Communications
T-Mobile September 2012 - Present
Ericsson September 2009 - March 2012
Sprint Nextel August 1999 - September 2009
US Army March 1991 - August 1999
Skills
Telecommunications, Customer Service, Analytical Skills, Highly detail oriented, Financial Statements, Budget, Budgets
Education
University of Phoenix 2004 — 2009
BS, Business Administration and Finance, 3.9
University of Denver September 2008 - Present
CenturyLink July 2013 - August 2015
Level 3 Communications December 2011 - July 2013
CenturyLink July 2010 - December 2011
Momentous Happenings LLC June 2005 - December 2011
Lender Live June 2009 - May 2010
Sprint Nextel May 2005 - March 2009
Sprint Nextel October 2006 - January 2009
Nextel February 2003 - December 2004
Nextel 1999 - February 2003
Skills
SDLC, Program Management, CMMI, Agile, Scrum, Portfolio Management, SharePoint, Consolidation, Software Development..., PMP, PMO, Software Project..., Business Analysis, Process Improvement, MS Project, Visio, Project Planning, Process Engineering, PMI, Project Portfolio..., Business Process, CRM, Software Documentation, Business Intelligence, Project Management, Management, Team Leadership, Software Development, Six Sigma, Risk Management, Agile Methodologies, Enterprise Software, Testing, Training, Vendor Management, Start-ups, Data Analysis, Business Process..., Cross-functional Team..., Budgets, Call Centers, Salesforce.com, Telecommunications, Microsoft Project
Education
University of Phoenix 1995 — 1998
MBA
Xavier University 1967 — 1971
BSBA
Sprint March 2008 - Present
Sprint Nextel October 2004 - March 2008
Education
University of Phoenix
. September 2013 - Present
Sprint Nextel March 2012 - July 2013
Sprint PrePaid Group March 2010 - March 2012
Glaceau February 2008 - December 2009
Red Bull North America 2000 - July 2007
Skills
Sales Management, Account Management, Budget Management, New Business Development, Territory, Consultative Selling, PowerPoint, Word, Salesforce.com, Sales Operations, Cross-functional Team..., Selling, Budgets, Marketing, Customer Retention, Leadership, Sales, Management, Solution Selling, Business Development, Microsoft Word, Wireless, Training, Business Planning, Customer Service, Direct Sales, Networking, Merchandising, Sales Process, Human Resources, Analysis, Cold Calling, Customer Satisfaction, B2B, Pricing, Forecasting, Key Account Management, Contract Negotiation
Education
University of Phoenix
Business Management
Weatherford College
Political Science and Government
T-Mobile April 2009 - Present
Webster University May 2003 - May 2009
Sprint Nextel November 2004 - April 2009
Sprint February 2001 - November 2004
Circuit City July 2000 - January 2001
Circuit City November 1997 - July 2000
Law Offices of Rod Sager 1994 - 1997
Charlottesville Police Department 1991 - 1993
Skills
Employee Relations, Private Investigations, Telecommunications, Outsourcing, Employment Law, Payroll, Enforcement, Training, Team Building, Management, Research, Recruiting, Loss Prevention, Vendor Management, Contract Negotiation, Human Resources, Risk Management, Personnel Management, Internal Investigations, Project Planning, Policy, Legal Compliance, Legal Research, Workforce Planning, Analysis, Leadership
Education
University of Phoenix 2000 — 2002
MAOM, Organizational Management
University of Richmond School of Law 1993 — 1997
University of Virginia 1988 — 1993
BA, Psychology, Sociology
Albemarle High School 1984 — 1988
Adventist Health System March 2014 - Present
Popular Community Bank July 2011 - March 2014
Sprint Nextel February 2006 - July 2011
Skills
Customer Service, Sales, Management, Call Centers, Customer Retention, Salesforce.com, Account Management, Sales Management, Direct Sales, New Business Development, Sales Process, Customer Satisfaction, Human Resources
Education
University of Phoenix 2010 — 2013
Bachelor of Business Administration (BBA), Human Resources Development
Arthur J. Gallagher & Co. April 2014 - Present
Advanced Technology Services March 2012 - April 2014
Sprint Nextel June 2005 - March 2012
Skills
Windows 7, Software Installation, Active Directory, Troubleshooting, A+ Certified, Windows Server, Hardware, Computer Hardware, XP, Servers, VPN, Windows XP, Laptops, Technical Support, Help Desk Support, Group Policy, Networking, Microsoft Office, Customer Service, Software Documentation, Windows, Management
Education
University of Phoenix 2012 — 2016
Computertraining.edu
Social Security Administration May 2014 - Present
Convergys July 2011 - July 2013
Servise Magic Inc. July 2007 - May 2008
First Line Transportation Security /TSA July 2005 - March 2007
NFM May 2003 - March 2004
Sprint Nextel October 1998 - May 2003
Boehringer Ingelheim May 1979 - April 1998
Skills
Call Center, Customer Service, Client Services, Supply Chain Management, Operations Management, Employee Training, Mobile Devices, Training, Data Entry, Management, Business Process..., Teamwork, Finance, Telephone Skills, Troubleshooting, Business Analysis, Business, Analysis, Process Improvement, Human Resources, Sales, B2B, Customer Experience, Time Management, Security
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix 2008 — 2011
BS in Business Management, Business Administration and Management, General
DLC Creations June 2011 - Present
CompuCom May 2004 - Present
The BlueRose Cafe October 2001 - November 2003
Sprint Nextel March 1992 - February 2002
Skills
Program Management, Project Management, Process Improvement, Vendor Management, Customer Service, Team Leadership, Telecommunications, Project Planning, Team Building, Strategic Planning, Change Management, Business Analysis, Cross-functional Team..., Management, Visio, Service Delivery, IT Service Management, Customer Satisfaction, IT Management, ITIL, Team Management
Education
University of Phoenix 2008 — 2009
Associates, Business
University of Phoenix
Associates, business
Time Warner Cable July 2014 - Present
MarketSource (Microsoft Account) September 2012 - Present
AT&T Mobility March 2012 - September 2012
Sprint Nextel April 2010 - December 2011
US Army August 2006 - April 2010
Skills
Leadership, Marketing, Sales Process, Direct Sales, Management, Sales Management, Customer Service, Microsoft Office, Human Resources, Sales Presentations, Retail Sales, Training, Sales Operations, PowerPoint, Client Confidentiality, Sales, Customer Retention, B2B, Market Research, Telecommunications, Customer Satisfaction, Strategic Human..., Security, Business Planning, Security Clearance, Event Management, Public Speaking, Multi-channel Retail, Strategic Planning, Team Building, Human Resource..., Business Strategy, Secretarial Skills, Small Business, Incentive Programs, Corporate Events, Speech Communications, Highly motivated..., Personal Development, Territory..., B2B Marketing Strategy, Web Marketing Strategy, Retail Marketing, Multi Tasking, Instructional Design, Quality Assurance, Quality Assurance...
Education
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), Business Administration and Project Management, General, 3.8
University of Phoenix 2008 — 2011
Bachelor's of Science in Business, Human Resources Management and Services, 3.7
Harrison High School 2000 — 2003
General studies
Sprint Nextel May 2011 - Present
Sprint Nextel 2009 - May 2011
Sprint Nextel May 2008 - September 2010
Affiliated Computer Services January 2006 - January 2008
Hanger Orthopedic Group September 2004 - April 2005
Skills
Wireless, Telecommunications, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Salesforce.com, Selling, Sales Operations, Customer Experience, Mobile Technology, Solution Selling, Mobile Devices, Sales Management, Public Speaking, Sales, Customer Service, Troubleshooting, Customer Escalation..., Internal Audit, Microsoft Suites, Coaching, Data Analysis, Retail, Networking, Time Management, Management, Performance Management, Cellular Communications, 4G
Education
University of Phoenix 2015 — 2017
Bachelor of Arts (B.A.)
University of Phoenix 2013 — 2015
Associate of Arts (A.A.)
Timberline High School 2004 — 2005
High School Diploma
Lassen High School 2001 — 2004
Windstream Communications December 2006 - Present
Sprint Nextel October 2003 - April 2006
Skills
Managed Services, Telecommunications, Solution Selling, Direct Sales, Wireless, Cold Calling, Account Management, Sales Process, Call Center, B2B, Customer Satisfaction, Sales Management, Call Centers, Customer Retention, Unified Communications
Education
University of Phoenix 2010 — 2012
Associate's degree, Criminal Justice and Corrections
Sprint October 2013 - Present
Sprint Nextel August 2007 - Present
Skills
Salesforce.com, Account Management, Telecommunications, Wireless, Sales Management, B2B, Sales Process, Mobile Devices, Mobile Technology, Customer Satisfaction, New Business Development, Team Building, Sales, Solution Selling, Strategic Partnerships, CRM, Leadership, Managed Services, Microsoft Office, Team Leadership
Education
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Sprint Nextel August 2001 - Present
American Airlines/American Eagle August 1989 - May 1999
Skills
Account Management, B2B
Education
University of Phoenix 2008 — 2010
Bachelor Degree, Marketing
Verizon Wireless April 2013 - Present
Verizon 2013 - Present
Sprint Nextel July 2011 - August 2013
Suddenlink Communications July 2009 - July 2011
Best Buy November 2002 - June 2009
Skills
Interpersonal..., Sales Management, Retail Sales Experience, Telecommunications...
Education
University of Phoenix 2008 — 2013
Bachelor of Arts (B.A.), Communication, General
ViaLimo Worldwide March 2009 - Present
Sprint Nextel August 2006 - November 2011
Skills
Transportation, Strategic Planning, Operations Management, Process Improvement, New Business Development, Contract Negotiation, Team Building, Project Management, Negotiation, Customer Service, Sales, Executive Travel, Ground Transportation, Business Travel, Team Leadership, QuickBooks, Microsoft Office, Financial Reporting, Bloomberg, Travel Management, Travel Technology, Event Management, Management, Hospitality, Tourism, Budgets, Logistics, Leadership, Meeting Planning, Business Development, Trade Shows, Marketing Strategy, Training, Corporate Events, Strategy, Time Management, Leisure Travel, Human Resources, Project Planning, Customer Satisfaction, Recruiting, Hotels, Hospitality Industry, Incentives, Forecasting, Marketing, Event Planning, Leisure, Social Media Marketing, Business Planning
Education
University of Phoenix 2009 — 2012
BS, Marketing
Moraine Valley Community College 2007 — 2009
Associate's degree, Business/Commerce, General
Charter Communications January 2015 - May 2015
Cox Communications June 2014 - December 2014
Cox Communications July 2013 - December 2013
Cisco Systems July 2011 - May 2013
AT&T Mobility January 2011 - May 2011
LCC November 2010 - December 2010
Sprint Nextel September 2007 - October 2010
State of Georgia - Public Health October 2005 - October 2007
SouthernLINC Wireless January 1999 - April 2005
Skills
Wireless, Vendor Management, Telecommunications, Integration, RF, Troubleshooting, Cross-functional Team..., Project Management, Security, Project Planning, Management, Networking, Software Development, Program Management, Strategy, Training, System Deployment
Education
University of Phoenix 2007 — 2009
Bachelor's of Science, Business Management
Finicity July 2015 - Present
ChartLogic, Inc. January 2010 - November 2014
ChartLogic, Inc. April 2012 - February 2013
ChartLogic, Inc. January 2010 - April 2012
Southern Cotton Quilt Co. 2010 - 2012
Wells Fargo April 2008 - August 2009
Sprint Nextel June 2005 - April 2009
Wall Law Office 2003 - 2004
Skills
Salesforce.com, Direct Sales, Account Management, Selling, Training, Solution Selling, Management, SaaS, Sales Management, Client Rapport, Sales, Healthcare Information..., Healthcare, Strategic Planning, Medical Software, EHR, Consultative Selling, Medical Practice..., CRM, Sales Operations, Sales Process, Cold Calling, Lead Generation, Business Development, Leadership, Cloud Computing, New Business Development, Customer Satisfaction, Revenue Cycle Management, Workflow Management, Medical Practice..., Rappo
Education
University of Phoenix-Utah Campus 2012 — 2013
Still attending, Health and Medical Administrative Services
Central High School 2000 — 2002
Diploma, General
Summit Health 2015 - Present
ThinkEz IT Computer Support Servies September 2009 - 2015
Catapult Technology January 2010 - December 2013
CSC 2007 - 2010
Business Information Group .Inc January 2008 - August 2008
Sprint Nextel April 2003 - April 2005
EarthLink 1999 - 2003
Onemain/Suppernet 1998 - 2000
Skills
WHMCS, cPanel, Web Hosting, Technical Support, Wireless Networking, Citrix, VPN, Network Administration, Active Directory, Troubleshooting, Windows Server, Routers, System Administration, TCP/IP, Network Security, Remote Desktop, Computer Hardware, System Deployment, Linux, DNS, Data Center, Telecommunications, Laptops, Networking, Servers, Switches, IIS, LAN-WAN, SQL, BMC Remedy, Cisco Technologies, Google Apps, Google Webmaster Tools, Google API, Call Centers, Android, Printers, Cloud Computing, Mac OS X, Google Analytics, Google Groups, AVG, Ubuntu, Google Chrome, Wireless Broadband, MySQL, PHP, VoIP, Entrepreneurship, Barracuda Spam Firewall
Education
University of Phoenix 2010 — 2013
AAIT/ITS completed, Information Technology
Gettysburg Highschool 1990 — 1995
Diploma, General Highschool
Brady Industries July 2012 - Present
H&R Block Henderson, NV 2012 - 2013
Brady Industries March 2012 - July 2012
Sprint Nextel January 2000 - March 2011
NEXTEL February 1999 - January 2000
Skills
Client Relationship..., Computer Literate, Wireless Services
Education
University of Phoenix
Samsung Experience Shop July 2014 - Present
We Are Wireless March 2014 - December 2014
T-Mobile May 2009 - September 2013
Verizon Wireless August 2004 - March 2009
Sprint Nextel August 2003 - July 2004
Skills
Customer Service, Sales, Sales Management, Information Technology, Management, Telecommunications, Customer Retention, Direct Sales, Customer Experience, Leadership, Sales Operations, Training, Customer Satisfaction, Networking, Cold Calling
Education
University of Phoenix 2009 — 2011
Information Technology, Computer Software Engineering
Lincoln High School 1988 — 1992
Diploma, Mathematics
eBay Enterprise - Targeted Display August 2012 - Present
Insight April 2011 - August 2012
Sprint Nextel February 2010 - April 2011
Guzman Trim March 2006 - February 2010
Skills
VMware VSP, Storage Solutions, APC - Sales..., Symantec – SSP, HP - ASP Networking, IBM System Storage..., NetApp Accredited Sales..., Online Advertising, Advertising, Display Technology, Interactive Marketing, Ad Serving, Ad Exchanges, Ad Networks, consumer advertising, Sales, APC, Networking, VMware, SaaS, Solution Selling, Account Management, Cold Calling Experience, Business Development, E-commerce, Data Center, Management, Marketing, Lead Generation, Salesforce.com, Channel, Program Management, Leadership, Managed Services, Ninja Skills, Channel Partners, Customer Retention, Training, CRM, Enterprise Software, Cloud Computing, Cold Calling, Strategic Partnerships, Sales Process, Selling, Professional Services, Go-to-market Strategy, Product Marketing, Partner Management, SEM
Education
University of Phoenix
Verizon Wireless May 2013 - Present
Verizon Wireless August 2006 - April 2013
Verizon Wireless June 2003 - August 2006
Ubiquitel DBA Sprint PCS March 2001 - June 2003
Sprint Nextel March 1999 - June 2003
Voice Stream Wireless November 1997 - March 2001
Voice Stream November 1997 - March 1999
Skills
M2M, Wireless, Quotas, 4G, Cellular Communications, Customer Retention, Solution Selling, CDMA, Direct Sales, Telecommunications, Selling, Retail, Account Management, Customer Experience, Sales Operations, Strategic Partnerships, Sales, Leadership, B2B, Training, Customer Satisfaction, Merchandising, Marketing, Sales Process, Management, Cold Calling, Sales Presentations, Call Centers, Wireless Broadband, Mobile Devices, Mobile Technology, EVDO, Team Leadership, Teamwork
Education
UOP
Currently attending, Business, Management, Marketing, and Related Support Services
Centennial High School
Diploma
University of Phoenix
Current Business Degree
Sprint Nextel January 2012 - Present
Smtih and Davis Clothing August 2005 - August 2011
Chick-fil-A August 2003 - July 2006
Skills
Outside Sales, Buying, Marketing Strategy, Sales, Selling, Account Management, Sales Management, Customer Satisfaction, New Business Development, Marketing, Contract Negotiation, Direct Sales, Negotiation, Retail, Sales Operations, Salesforce.com, Sales Process, Forecasting
Education
University of Phoenix 2010 — 2012
B.A. Business Marketing, Marketing
Clayton State University 2005 — 2009
B.A. in English, Journalism
Crime Prevention Security Systems May 2013 - October 2014
Chase Credit July 2011 - October 2012
Sprint Nextel June 2006 - March 2010
Chelsea Title Company February 2004 - June 2006
Orlando Health February 2002 - June 2005
Skills
Data Entry, Customer Service, Microsoft Office, Team Building, Team Leadership, Outlook, Administrative..., Call Centers, Time Management, Customer Satisfaction, Troubleshooting, Customer Retention, Sales, Telephone Skills, PowerPoint, Management, Telecommunications
Education
University of Phoenix 2012 — 2014
Psychology
Valencia Community College 2012 — 2012
Associate of Arts (A.A.), Liberal Arts AA
T-Mobile May 2012 - Present
American Clothing Exchange, Inc. January 2011 - March 2012
AT&T January 2005 - January 2011
Wireless Retail, Inc. January 2003 - January 2005
Sprint Nextel April 2000 - January 2003
CIBC January 2001 - October 2001
Skills
Team Leadership, Key Account Management, Consumer Electronics, Consumer Products, National Accounts, Sales, Sales Management, Wireless, Channel Management, Account Management, Bilingual, Indirect Channel Sales, Product Marketing, Fluent Spanish, Manufacturing, IT Strategy, Speciality Retail, Microsoft Office, Marketing Management, Direct Sales, Used Clothing, Electronics, P&L Responsibility, Apple, Luxury Goods, Enterprise Architecture, Merchandising, Sales Process, P, Leadership, Customer Experience, Channel Partners, Retail, Management, Marketing Strategy, Sales Operations
Education
University of Phoenix 2015 — 2017
BA, Enrolled, Communications
Sprint Nextel June 2009 - Present
Skills
Microsoft Office, Account Management, Management, Sales, Contract Negotiation, Team Building, Training, Marketing, Coaching, Leadership Development, PowerPoint, Public Speaking, Strategic Planning, Event Planning, Microsoft Word
Education
Northeastern University 2013 — 2014
Master's degree in Leadership, with concentration in Organizational Communication
University of Phoenix-Charlotte Campus 2010 — 2012
Bachelor of Science, Business Management
Red Carpet VIP February 2015 - Present
Robert Half July 2014 - November 2014
Kaplan College November 2011 - March 2014
Sprint Nextel October 2010 - November 2011
Anthem Institute October 2007 - October 2010
Havilah Custom Concrete and Coating June 2004 - July 2009
One Stop Motors January 2006 - June 2007
Skills
Admissions, CampusVue, Retaining Customers, Enrollment Management, Student Financial Aid, Admissions Counseling, Student Recruiting, Student Affairs, Higher Education, Campus, Academic Advising, Adult Education, Staff Development, Interviews, Training, Recruiting, Leadership, Sales, Career Counseling, College Recruiting, Leadership Development, Distance Learning, E-Learning, Resume Writing, Career Development, Student Engagement, Job Search Strategies, Conflict Resolution, Interview Preparation, Marketing, Job Fairs, Building Relationships, Hiring, Temporary Placement, Event Planning, Applicant Tracking..., Social Networking, Organizational..., Cold Calling, Motivational Speaking, Staffing Services, Team Building, Internet Recruiting, Screening Resumes, Talent Acquisition, Customer Service, Management, Time Management, Public Speaking, Microsoft Office
Education
University of Phoenix 2009 — 2013
Associate of Arts (A.A.), Psychology
AT&T November 2012 - Present
ARS Rescue Rooter April 2012 - November 2012
Verizon Wireless May 2011 - April 2012
adidas June 2010 - May 2011
The Home Depot November 2009 - June 2010
Unlimited PCS / Metro PCS November 2008 - June 2009
Sprint Nextel September 2003 - November 2008
Skills
Training, Community Outreach, Fundraising, Leadership, Operations Management, Sales Operations, Team Building
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Youngstown State University 1993 — 1995
Bachelor's degree, Political Science and Government
Sprint Nextel May 2012 - Present
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2010 — 2012
Bachelor of Science (BSc), Organizational Security and Management
University of Phoenix 2008 — 2010
AA, Criminal Justice
Time Warner Cable November 2013 - Present
Sprint Nextel October 2011 - November 2013
Brock and Scott 2010 - 2011
Verizon Wireless March 2005 - June 2010
Verizon Wireless 1999 - 2010
Skills
Wireless, Wireless Voice, Telecommunications, Call Center, EVDO, CDMA, 4G, Mobile Communications, Management, Customer Satisfaction, Technical Support, Ethernet, Interviews, T1, DSL, Training, RF, Call Centers, GSM, Computer Network..., Customer Retention, VoIP, Account Management, Managed Services, Optical Fiber, Microwave, Wireless Networking, Team Building, Mobile Devices, Mobile Technology, IP, Troubleshooting, Networking, Team Leadership, Unified Communications, Telephony, M2M, LTE, Software Documentation, Customer Service, Customer Experience, Cellular Communications, Broadband
Education
University of Phoenix 2007 — 2012
Bachelors of Science, Human Service Management
University of Phoenix 2007 — 2012
Associate of Science (A.S.), Human Service Management
Ally Financial Inc. October 2014 - Present
Robert Half Technology September 2013 - October 2014
GalaxE Solutions February 2013 - August 2013
Farmers Insurance January 2011 - January 2013
Sprint Nextel January 2007 - December 2010
Skills
Property & Casualty..., Commercial Insurance, Life Insurance, Umbrella Insurance, Term Life Insurance, Recruitment Training, Administartion, Marketing, Advertising, Management, Sales&Marketing, Business to Business..., New Hire Processes, New Hire Training, Leadership, Recruiting, Customer Service, SDLC, New Business Development, Vendor Management, Interviews, Sales Presentations, Project Planning, Microsoft Office, Office Management, Operations Management, Full-life Cycle..., Full SDLC, Networking, Problem Solving, Social Networking, Talent Acquisition, Human Resources, Training, full-, Hiring, Contract Negotiation, Insurance, Corporate Recruiting, Cold Calling, Internet Recruiting, Customer Retention, Applicant Tracking..., B2B, College Recruiting, Technical Recruiting, Building Relationships, Sourcing, Temporary Placement
Education
University of Phoenix 2013 — 2015
Associate of Science (A.S.), Human Services Management
Ericsson September 2009 - Present
Sprint Nextel February 1989 - September 2009
United States Air Force September 1979 - February 1989
Skills
Business Process..., Managed Services, Mobile Devices, CDMA, Wireless, Computer Network..., 4G, EVDO, T1, LTE, Cellular Communications, IP, Switches, Wireless Networking, Telephony, Core Network, Leadership, Mobile Technology, Management
Education
University of Phoenix 2009 — 2012
Master of Business Administration (MBA), Technology Management
University of Phoenix 2002 — 2009
BS/BM, Business Management
Taycom December 2013 - May 2014
Nemours October 2008 - October 2013
Sprint Nextel October 2003 - March 2008
Alabanza Corporation March 2002 - August 2003
Skills
Troubleshooting, Networking, Operating Systems, Windows Server, Active Directory, Disaster Recovery, Servers, Visio, System Deployment, VMware, VPN, SharePoint, Technical Support, Software Installation, Citrix
Education
University of Phoenix 2002 — 2005
Bachelor of Science (B.S.), Information Technology
Comcast Cable March 2014 - Present
Starz Entertainment March 2013 - March 2014
Comcast October 2009 - March 2013
Sprint-Nextel November 2007 - October 2009
Sprint January 2006 - November 2007
Sprint November 2004 - January 2006
Skills
SDLC, Telecommunications, Cross-functional Team..., Business Analysis, Project Management, Product Management, Software Development, Vendor Management, PMP, Management, Program Management, Integration, Software Project..., Requirements Analysis, Wireless, Process Improvement, Change Management, Project Planning, Leadership, Business Process, Call Centers, Quality Assurance, Troubleshooting, Testing, Product Development, Software Documentation, Risk Management, Visio, Enterprise Software, Agile Methodologies, Business Process..., IP, Agile Project Management, Mobile Devices, MS Project, Databases, Project Portfolio..., CDMA
Education
University of Phoenix 2005 — 2009
Bachelor of Science, Computer Information Systems
Eaglecrest High School 1992 — 1995
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frontier Airlines April 2015 - Present
Sprint Nextel August 2010 - Present
Swiss Re November 2007 - July 2008
Ernst & Young LLP July 2004 - October 2007
Ernst & Young LLP June 2002 - June 2004
Skills
Lotus Notes, Access, Excel, Analysis, Financial Analysis, Microsoft Office, Financial Reporting, Accounting, PeopleSoft, Process Improvement, Business Objects, Accounts Payable, Accounts Receivable, Insurance, Fraud, Outlook, PowerPoint, Word, Data Analysis, Documentation, Reconciling, Fraud Analysis, Customer Service, Fraud Prevention, Fraud Investigations, Time Management, Customer Relations, Business Analysis, Crystal Reports, Account Reconciliation
Education
University of Phoenix 2008 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2004 — 2007
Bachelor's Degree, Finance and Business
Continental ITS August 2015 - Present
Netformx June 2009 - August 2015
Netformx August 2007 - June 2009
Sprint Nextel May 1994 - October 2006
Sprint 1994 - 2006
Ross Sytesm February 1990 - November 1993
Qronos Technologies February 1987 - August 1989
Syntelligence, Inc. March 1986 - February 1987
Tymshare/Tymnet 1977 - 1986
Skills
Cross-functional Team..., Strategy, Management, Program Management, Sales Management, Contract Negotiation, Strategic Partnerships, Business Development, Marketing Strategy, Training, Marketing, Sales Operations, Project Management, Sales, Strategic Planning, Project Planning, Start-ups, Product Management, Coaching, Press Releases, Competitive Analysis, Public Relations, Consulting, CRM, Customer Service, Mobile Devices, Time Management, Negotiation, Pre-sales, Enterprise Software, Marketing Communications, Personnel Management, Event Planning, Event Management, Microsoft Office, Presentation Development, Editing, New Employee Orientation, Policies and Procedures, Travel Arrangements, Executive Calendar..., Office Manage, Office Management
Education
University of Phoenix 1992 — 2007
Bachelors, Management
Allscripts January 2014 - Present
Sprint Nextel March 1998 - April 2014
J9 Technologies 2012 - 2014
Sell It Spot (A Plus e Auctions, Inc.) October 2006 - November 2007
Inacom Information Systems October 1996 - March 1998
Electronic Data Systems June 1996 - October 1996
Gateway December 1994 - June 1996
Education
University of Phoenix 2000 — 2006
Bachelors, Business Administration
University of Phoenix
MBA
Sprint Nextel 2007 - Present
Sprint Nextel 2001 - 2007
national western life insurance company 1994 - 1997
Technology Training and Consulting Services 1993 - 1994
general american life insurance company 1987 - 1993
blue cross and blue shield of missouri 1981 - 1987
Education
University of Phoenix 2004 — 2007
Yes, Business Management
Ericsson March 2010 - Present
Sprint Nextel March 1996 - March 2010
Skills
Telecommunications, Customer Service, Project Management, Sales, Sales Management, Team Leadership, Microsoft Office, Leadership, Program Management, Account Management
Education
University of Phoenix 2004 — 2007
Master’s Degree, Business Administration and Management, General
Sprint Nextel May 1999 - Present
Alcatel-Lucent May 1994 - June 1999
Education
University Of Phoenix 2005 — 2007
JSG Elevator Consultants February 2015 - Present
Blue Shield of California March 2014 - June 2014
Sprint Nextel July 2010 - January 2012
Wachovia 2007 - 2009
KONE October 2002 - November 2003
Keystone Elevator Company July 1992 - October 2002
Skills
Selling, Program Management, Account Management, Internet Recruiting, Talent Acquisition, Microsoft Office, Salesforce.com, Contract Recruitment, Public Relations, FHA, Social Media Marketing, Sales Management, Mortgage Banking, Customer Service, Process Improvement, Marketing, Project Management, Sales, Real Estate, Negotiation, Training, Direct Sales, Product Management, New Business Development, Sales Presentations, Recruiting, Strategic Planning, Customer Satisfaction, Management, SaaS, Customer Retention, Team Leadership, Cold Calling, Team Building, Telecommunications, Business Development, Project Planning
Education
University of Phoenix 2001 — 2004
Bachelor's Degree, Information Technology
Amp'd Mobile November 2006 - July 2007
Sprint-Nextel September 1999 - August 2006
Jillians of Pasadena (Jakes) May 1992 - March 2006
Education
University of Phoenix 2006 — 2007
Pasadena City College 1990 — 1992
n/a, Business Management
Ericsson February 2013 - Present
Ericsson February 2011 - February 2013
Ericsson April 2009 - January 2011
Sprint Nextel January 2006 - March 2009
Sprint August 2004 - January 2006
Sprint September 2001 - September 2004
Nortel Networks July 2000 - September 2001
US ARMY and ARMY Reserve January 1990 - January 1998
Cellular One January 1994 - January 1997
Skills
EVDO, CDMA, Wireless, Switches, 4G, Integration, WiMAX, WCDMA, RF Engineering, Transmission, Testing, Telecommunications, LTE, IP, Cellular Communications, Network Engineering, BSS, Networking, Team Leadership, Backhaul, Microwave, RAN, Wireless Networking, GPRS, HSPA, VoIP, T1, SIP, Network Optimization, MPLS, Optical Fiber, ATM networks, RF, Ethernet, 3G, SS7, Computer Network..., DWDM, Management, System Deployment, Fiber Optics, Mobile Devices, UMTS, GSM, Network Design, Wireless Broadband, WiFi, 2G, Mobile Communications, SDH
Education
University of Phoenix 2001 — 2004
Business, e-Business
Nortel DMS-MTX TDMA and CDMA 1994 — 2002
Certifications, Operations and Support
Catholic University of Puerto Rico 1987 — 1990
Computer Programming & Digital Electronics
LinkedIn November 2011 - Present
Google - On-site Sprint Vendor April 2008 - November 2011
Sprint Nextel January 2002 - November 2011
Agilent Technologies January 1998 - January 2002
Hewlett Packard January 1989 - January 2002
Skills
Telecommunications, Cross-functional Team..., Project Management, CRM, Mobile Devices, Customer Service, Wireless, Vendor Management, Management, Enterprise Software, Business Analysis, Leadership, Networking, Business Development, Project Planning, Software Documentation, Process Improvement, Account Management, Training, SDLC, Contract Negotiation, Product Marketing, Security, SaaS, Product Management, Salesforce.com, PMP, Program Management, Sales, Business Process, ITIL v3 Foundations...
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business Management
Ambiente Capital Corporation December 2011 - Present
AT&T March 2008 - December 2011
Sprint Nextel January 2007 - February 2008
ECI Wireless April 2005 - January 2007
Cellular Warehouse March 1997 - April 2005
Skills
Retail Operations and..., Sales Management, Business Development, Mentoring, Building Relationships, Sales and Customer..., Marketing Management
Education
University of Phoenix 1999 — 2002
Bachelor of Science, Information Systems
CBRE November 2014 - Present
Sprint Nextel July 2011 - October 2014
Sprint Nextel January 2004 - July 2011
State of California, Consumer Affairs, Board of Engineers & Land Surveyors April 1998 - October 2003
Skills
Lean Six Sigma Green..., Cross-functional Team..., Program Management, Strategic Planning, Process Improvement, Management, Wireless, Project Management, Budgets, Change Management, Contract Negotiation, Analysis, SDLC, Project Planning, Six Sigma, Business Process, Retail, Vendor Management, Telecommunications, Business Analysis, Team Leadership, Leadership
Education
University of Phoenix 2003 — 2005
Bachelor of Science, Business Management
DigitalGlobe August 2012 - Present
DigitalGlobe March 2011 - August 2012
DigitalGlobe October 2009 - March 2011
DigitalGlobe May 2009 - October 2009
BearingPoint June 2007 - May 2009
Sprint Nextel June 2007 - May 2008
Raytheon November 2003 - June 2007
Verizon Wireless January 2003 - November 2003
American Management Systems (AMS) May 1996 - October 2002
Marriott Hotels November 1989 - May 1995
Skills
System Testing, Testing, Test Planning, Quality Assurance, SDLC, Integration, Requirements Analysis, Agile Methodologies, Scrum, Unix, User Acceptance Testing, Databases, Software Documentation, PMP, Software Project..., Systems Engineering
Education
University of Phoenix 1999 — 2001
Bachelors of Science, Computer and Information Systems Security/Information Assurance
University of Phoenix 1999 — 2001
Bachelors, Information Technology
University of Phoenix Colorado Campus 1999 — 2001
BS/IS
Arvada High School 1986 — 1989
Music City Archery, LLC January 2014 - Present
Sprint October 2010 - Present
Ericsson September 2009 - October 2010
Sprint Nextel November 1999 - September 2009
US Army 1991 - 1999
Skills
4G, EVDO, RF Engineering, LTE, RF, CDMA, Cellular Communications, WiMAX, Wireless, UMTS, 3G, Network Optimization, Microwave, WCDMA
Education
University of Phoenix 2006 — 2008
Bachelor of Science (BS), Business Management
Sprint September 2006 - Present
Sprint Nextel August 2004 - September 2006
Sprint March 2003 - August 2004
Sprint May 2000 - March 2003
AT&T January 1997 - March 2000
AT&T October 1995 - January 1997
Skills
Wireless, Telecommunications, Billing Systems, CDMA, Telecommunications..., Revenue Assurance, Mobile Devices, SDLC, Vendor Management, Provisioning, Sarbanes-Oxley, Visio, PeopleSoft, Call Center, PMO, Release Management, Integration, Unix, Requirements Analysis, Process Improvement, Internal Controls, M2M, Project Management, Program Management, Wireline, Business Process, Call Centers
Education
University of Phoenix 2004 — 2013
Master of Business Administration (MBA), 3.81
University of Phoenix 1997 — 2002
Bachelor of Science in Business, Information Systems, 3.82
Jefferson County Community College
Associate of Science (AS), Business Accounting
Stream Home February 2015 - Present
Sprint August 2012 - December 2014
RadioShack April 2011 - August 2012
Sprint Nextel October 2008 - April 2011
Sprint October 2006 - October 2008
Sprint October 2004 - October 2006
Sprint October 2002 - October 2004
Sprint May 2001 - October 2002
Sprint April 2000 - May 2001
Sprint July 1999 - April 2000
Skills
Cross-functional Team..., Leadership, Management, Wireless, Customer Experience, Telecommunications, Project Management, Sales Operations, Customer Retention, Integration, Mobile Devices, Vendor Management, Analysis, Sales, Solution Selling, Strategic Planning, Cellular Communications, Program Management, Retail, Team Leadership, CDMA, Sales Management, Training, Process Improvement, Program Implementation, Marketing Strategy, Account Management, Strategy, Product Management, Customer Satisfaction, Direct Sales, Team Building
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Phoenix 2001 — 2011
BSB/MKT, Marketing
CARSTAR Franchise Systems, Inc. March 2008 - Present
SpinCycle, LLC May 1999 - April 2005
Thorn Americas, Inc. November 1995 - May 1998
Sprint Nextel September 1996 - March 1998
University of Missouri-Kansas City September 1995 - September 1996
Skills
Automotive, Automobile, Coaching, Strategic Planning, Customer Satisfaction, Sales, Process Improvement, Franchising, New Business Development, Team Building, Vehicles, Negotiation, Employee Relations, Customer Retention, Sales Management, Management, Human Resources, Operations Management, Recruiting, Business Planning, Training, Sales Process, Profit, Account Management, Budgets, Marketing, Leadership, B2B, Forecasting, Insurance, Team Leadership, Business Development, Purchasing, Executive Management, Selling
Education
University of Phoenix 2003 — 2005
Bachelor of Science, Management, HRD, Organizational Psychology, Management Theory
Sprint Nextel October 2012 - Present
Sprint June 1999 - Present
Sprint June 1999 - October 2012
Skills
Sarbanes-Oxley Act, Telecommunications, Project Management, Cross-functional Team..., Revenue Assurance, Budgets, Variance Analysis, Finance, Analysis, Financial Accounting, Quality Assurance, Strategic Planning, Process Improvement, Business Process Design, Internal Audit, Financial Analysis, Financial Audits, SOX Compliancy, Risk Management, Risk Assessment, Enterprise Risk...
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.)
Ellicott School District July 2006 - Present
Focus on the Family October 2001 - January 2005
Sprint Nextel May 1994 - August 2001
Skills
Troubleshooting, Network Administration, System Administration, Microsoft Exchange, Firewalls, Switches, Software Installation, Antivirus, Active Directory, Staff Development, Teaching, Public Speaking, VMware, Databases, Strategic Planning, Team Building, Coaching, Customer Service, Team Leadership, Project Management, Leadership Development, Integration, Leadership
Education
University of Phoenix 2006 — 2008
BS, Information Technology
Verizon Wireless August 2015 - Present
Verizon Wireless October 2013 - August 2015
TinLizze18 January 2012 - October 2013
DCN Consulting INC March 2010 - October 2013
CCS Medical 2007 - March 2010
Sprint Nextel March 2002 - July 2007
Skills
Sales Management, Sales Operations, Direct Sales, Account Management, Sales, Salesforce.com, New Business Development, Cross-functional Team..., Marketing Strategy, Leadership, Forecasting, Strategic Planning, Business Strategy, Customer Service, Solution Selling, Wireless, Telecommunications, Management, Sales Process, Customer Retention
Education
University of Phoenix 2003 — 2007
Bachelors, Business Administration
American Family Insurance September 2007 - March 2012
Verizon Wireless 2007 - 2007
Sprint Nextel 2004 - 2005
Skills
Commercial Insurance, Casualty, General Insurance, Property & Casualty..., Account Management, Casualty Insurance, Customer Service, Disability Insurance, Team Building, Renters, Whole Life, Health Insurance, Strategic Planning, Sales Management
Education
University of Phoenix 2010 — 2014
Business, Management, Marketing, and Related Support Services
Crescent Family Counseling January 2015 - Present
SBA Communications October 2012 - Present
TowerCo - Contractor March 2009 - Present
Womens Transitional Living Center, Inc January 2013 - April 2014
Sprint Nextel December 2007 - March 2009
TowerCo 2009 - 2009
T-Mobile November 2005 - October 2007
Velocitel 2004 - 2005
The Consulting Group 1998 - 2002
Mericom 2000 - 2001
Skills
State of California...
Education
Vanguard University of Southern California 2010 — 2014
Master of Science (M.S.), Clinical Psychology
University of Phoenix 2008 — 2010
BS, Psychology
JPMorgan Chase & Co. April 2015 - Present
AutoNation Direct May 2013 - July 2014
Wireless Zone October 2012 - March 2013
Cellular Sales October 2008 - August 2012
MarketSource January 2008 - May 2008
MarketSource Inc January 2008 - January 2008
Helio June 2006 - September 2007
Helio LLC January 2006 - January 2007
Sprint Nextel November 2002 - March 2006
Sprint-Nextel Retail Stores January 2004 - January 2006
Skills
Sales, Wireless, Sales Operations, Account Management, Retail, Selling, Training, Management, Leadership, Customer Service, Sales Management, Direct Sales, Inventory Management
Education
University of Phoenix 2003 — 2005
Information Technology
Heartland Disposal March 2012 - Present
Sprint Nextel 2007 - 2007
Yellow Roadway Corporation (YRC) June 1998 - November 2005
Education
University of Phoenix 2005 — 2012
Business Management, ecommerce
Sprint Nextel January 2003 - Present
AirSys ATM Corporation October 1987 - June 2001
Skills
RFP, Account Management, Telecommunications, Microsoft Office, Marketing, PowerPoint, Process Improvement, Microsoft Excel, Microsoft Word, Salesforce.com, Business Development, Team Building
Education
University of Phoenix 2008 — 2012
Master of Business Administration (MBA), Business Technology, 3.85
Utah State University 1970 — 1974
Bachelor of Applied Science (B.A.Sc.), Broadcast Journalism and Business Minor, 2.9
Microsoft June 2010 - Present
Siemens IT contractor at Microsoft April 2009 - April 2010
Sprint Nextel October 2007 - December 2008
Sprint Nextel September 2006 - October 2007
Sprint Nextel January 2006 - September 2006
Skills
SharePoint, Customer Service, Forecasting, Leadership, Visio, Budgets, CRM, Strategy, Analysis, Data Analysis, Finance, Management, Marketing, Project Management, Process Improvement
Education
University of Phoenix
MBA, Business Administration
AT&T December 2007 - Present
Network Manager October 2005 - December 2007
Sprint July 2000 - October 2005
Sprint Nextel July 1982 - July 2000
South Central Bell September 1972 - October 1982
Skills
Coaching, Training, Leadership Development, Call Centers, Management, Optical Fiber, Organizational..., Customer Service, Wireless, Telecommunications, Employee Engagement, Team Building, Leadership, Customer Satisfaction, Direct Sales, Program Management, Salesforce.com, Strategic Planning, T1, Training Delivery, Sales, Sales Management, Solution Selling, Public Speaking, New Business Development, Marketing, Marketing Strategy, Event Planning, Social Media, Teaching, Cables, Change Management, Employee Training, Information Technology, Customer Experience, Project Planning, Team Leadership, Six Sigma, Fiber Optic Networks, Fiber Optic Cable, Air Dryer Maintance, Cable Locating, Dowsing, IPTV, VoIP
Education
Baker College 2014 — 2016
BSBM, Business Administration and Management, General, 4.0
University of Phoenix-Las Vegas Campus 1998 — 1999
Outward Bound Professional Leadership Course 1994 — 1994
Certificate, Leadership
Asurion June 2015 - Present
Sprint Nextel August 2011 - October 2014
Skills
Call Centers, Customer Satisfaction, Data Entry, Technical Support, Troubleshooting, Telecommunications, Leadership, Public Speaking
Education
University of Phoenix-Las Vegas Campus 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
State of Oklahoma July 2014 - Present
Vanguard Environmental, Inc. September 2008 - June 2014
Data Exchange, Inc. April 2008 - September 2008
Vanguard Environmental, Inc. March 2007 - April 2008
Sprint Nextel October 2000 - March 2007
USAF May 1993 - February 1998
Skills
Databases, Information Technology, Microsoft Exchange, Computer Hardware, SharePoint, Networking, Microsoft Office, Project Management, IT Management, Programming, Management, Security, Disaster Recovery, Troubleshooting, Windows Server, Vendor Management, SQL, SDLC
Education
University of Phoenix 2009 — 2012
Master of Information Systems, Information Technology, Management
University of Phoenix 2005 — 2009
Bachelor of Science, Information Technology
Sprint July 2015 - Present
University of Phoenix January 2008 - Present
Sprint Nextel June 2002 - August 2008
Telecommunications Consulting Group 1999 - 2002
Puerto Rico Telephone 1991 - 1999
Skills
Customer Service, Leadership, Team Building, Product Marketing, Management, Salesforce.com, Microsoft Office, Market Research, Budgets, Spanish, Sales Management, Competitive Analysis, Public Speaking, Wireless, Higher Education, Sales, Strategy, Coaching, Team Leadership, Training, Leadership Development, Marketing, Entrepreneurship, Social Networking, Marketing Communications, Public Relations
Education
Inter American University School of Law 2011 — 2014
Juris Doctor, Law
University of Phoenix 1999 — 2000
Master of Business Administration (MBA), Marketing
University of Puerto Rico, Mayaguez Campus 1986 — 1991
BA, Social Sciences
Vanguard July 2014 - Present
Vanguard September 2011 - Present
University of Phoenix October 2009 - September 2011
AT&T June 2008 - October 2009
Allstate March 2007 - June 2008
Sprint Nextel October 2004 - March 2007
Skills
Visio, Recruiting, Marketing, Coaching, Training, PeopleSoft, Employee Relations, Applicant Tracking..., CRM, Human Resources, Team Leadership, Strategy
Education
University of Phoenix 2010 — 2011
Graduate Certificate, Human Resource Management
University of Phoenix 2007 — 2009
MBA
Virginia Commonwealth University 2001 — 2005
BS, Psychology
Aviacode January 2014 - Present
Aviacode January 2013 - January 2014
ArcSYS July 2011 - January 2013
TruClinic 2012 - 2012
Fertile Earth Corporation June 2001 - October 2011
Sprint Nextel August 1999 - June 2001
Companion Technologies October 1989 - September 1999
Skills
Healthcare, Marketing Strategy, Online Advertising, Executive Management, Consumer Products, Salesforce.com, Product Launch, Go-to-market Strategy, Strategic Planning, New Business Development, Healthcare Industry, Market Planning, Product Marketing, Strategic Partnerships, Sales Operations, Sales, Business Development, Team Building, Leadership, Start-ups, Channel Sales, Sales Management, Training, Management, Account Management, Channel Partners
Education
University of Phoenix 2000 — 2002
MBA, Business Administration
University of Utah 1984 — 1989
BA, Mass Communications
Samsung March 2008 - Present
Sprint Nextel April 2004 - March 2008
AT&T June 1990 - April 2004
Skills
Product Marketing, Consumer Electronics, Channel, Demand Generation, Go-to-market Strategy, Lead Generation, Wireless, P&L Management, Product Lifecycle..., Telecommunications, Trade Shows, Product Management, Multi-channel Marketing, Solution Selling, Marketing, Business Development, Sales Operations, Mobile Devices, Sales, Selling, Salesforce.com, Field Marketing, Segmentation, Market Analysis, Integrated Marketing, B2B, Sales Management, Customer Experience, Mobile Technology, Brand Management, Direct Sales, Strategy, Product Launch, Retail, Product Development, Marketing Management, CRM, Cross-functional Team..., Market Planning, Sales Process, Channel Partners, Strategic Partnerships, Key Account Management, Mobile Communications, Competitive Analysis
Education
University of Phoenix
Actuate February 2011 - Present
Sprint Nextel February 1999 - March 2009
Education
University of Phoenix 2005 — 2007
MBA, MBA
DeVry Institute of Technology Kansas City 1996 — 1999
Tellecomunications
NorthBay Healthcare February 2011 - September 2012
John Muir Health September 2008 - February 2011
Allstate Construction August 2007 - September 2008
University of Phoenix May 2006 - August 2007
Sprint Nextel 2005 - 2006
ATT/Cingular February 2002 - January 2005
Skills
Healthcare, Contract Management, JCAHO, Budgeting, Administration, Budgets, Healthcare Management, System Administration, Public Health, Program Management, Hospitals, Project Management, Management, EMR, Team Building, Patient Safety, Research, Nursing, EHR, Process Improvement, Medical Terminology, HIPAA
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
The Jeffries Group LLC March 2012 - Present
NorthWest Medical Billing 2009 - 2012
FastCare Medical Clinic Inc. 2009 - 2012
Sprint Nextel 2007 - 2009
Sprint Nextel December 1999 - 2008
Skills
Business Process..., Project Management, Business Analysis, New Business Development, Healthcare Management, Healthcare Information..., Medical Billing, Compliance, Consulting, HR Consulting, Management, Training, Public Speaking, Team Building, Healthcare, Hospitals, Microsoft Excel, HIPAA, Program Management, Customer Service, Leadership, Negotiation, Financial Analysis, Change Management, Health Insurance, Medical Staff..., Payroll, EHR, EMR, EMR Training, Entrepreneurship, Employee Training, Business Transformation, Medical Terminology
Education
University of Phoenix 2000 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Johns Hopkins University September 2009 - June 2011
Time Organization February 2009 - May 2009
The Children's Guild April 2007 - February 2009
Sprint Nextel October 2006 - April 2007
Alabanza Corporation August 2002 - August 2006
Education
University of Phoenix 2008 — 2010
Associates of Arts, Psychology
Mrs No Flaw Inc February 2011 - Present
Sprint Nextel December 2010 - Present
Sarma June 2009 - November 2010
GC Services August 2008 - June 2009
Salon and Spa on Spring Creek July 2007 - August 2008
Gap Inc./Old Navy April 2006 - July 2007
Skills
Management, Supervisory Skills, Retail, Cellular Communications, Sales Management, Team Leadership, Leadership, Graphic Design, Computer Hardware..., Logistics, Collections, Data Entry, Cosmetology, Medical Billing
Education
University of Phoenix 2007 — 2011
BS, Business Management
Milan insitute of Cosmetology 2006 — 2006
License, Cosmetology
AMC MacGuffins May 2014 - Present
Balance Staffing December 2013 - Present
Hospitality Staffing February 2013 - Present
Sunswept Inn April 2011 - Present
Palm Catering August 2010 - August 2012
Goal line sports bar and grill October 2010 - April 2011
Sports Rock Lounge 2006 - 2010
GameStop 2004 - 2005
All Wireless Solutions 2003 - 2004
Sprint Nextel 1997 - 2003
Skills
Social Media, Social Networking, Social Media Marketing, Facebook, Hospitality, Online Marketing, People Skills, Employee Training, Management, Photography, Photojournalism, Social Photography, Direct Sales, Training
Education
Broward College
Liberal Arts
University of Phoenix
E- Business
Kringle and Company Ranch July 2012 - Present
Fleet Marine Force Association July 2007 - Present
Joint Task Force Chuck Wagon May 2012 - July 2015
My Life for Christ Ministries and Media, Inc. May 2006 - December 2014
Sprint Nextel December 2000 - February 2002
ARC December 1997 - December 2000
A Better CADD Computer June 1994 - November 1997
All The World's A Stage Productions August 1987 - May 1994
Northeast Community Hospital January 1987 - August 1987
St. Josephs Hospital June 1986 - January 1987
Skills
Logistics Management, Supply Chain Management, Volunteer Management, Military Operations, Military Logistics, Military, Cisco Technologies, Novell, Microsoft Technologies, Religion, Non-profit..., Strategic Planning, Operations Management, Quality Management, Security Clearance, Logistics, Organizational..., Aviation, Program Management, Command, Project Planning, DoD, Military Experience, Defense, National Security, Force Protection, Intelligence, Counterterrorism, Navy, Intelligence Analysis, Weapons
Education
University of Phoenix 2002 — 2003
Information Technology
aledo high school 1979 — 1982
Sprint Nextel March 2004 - Present
USAA July 2000 - August 2003
Skills
T1, Telecommunications, iDEN, Wireless, VoIP
Education
Tom C. Clark High School 1995 — 1999
University of Phoenix
Sprint Nextel July 1996 - 2010
Education
University of Phoenix 2009 — 2011
BS, Management
Sprint Nextel December 1999 - Present
Skills
Solution Selling, Telecommunications, Wireless, Direct Sales, Account Management, Managed Services, VoIP, Unified Communications, Channel Partners, Sales Process, Mobile Devices, Salesforce.com, Customer Retention, Co-location, MPLS, Management
Education
University of Phoenix
Associate's degree
n/a March 2008 - Present
Sprint Nextel May 1997 - February 2008
UPS Supply Chain Solutions 2006 - 2008
Skills
Customer Service, Packaging, Computer Literate, Survey Research, Data Entry, Forklift Operator
Education
University of Phoenix 2010 — 2012
Current, Business Administration and Management, General
Raymond Walters College 1993 — 1995
didnt finish, Business Administration and Management, General
Starbucks April 2011 - Present
University of Phoenix January 2010 - March 2011
Sprint Nextel 2011 - 2011
Skills
Sales, Customer Service, Telecommunications, DJ, Barista Training, Online Enrollment, Academic Advising, Food & Beverage, Supplemental Health, Association Memberships, Team Building, Team Leadership
Education
Saint Charles Community College 2011 — 2012
No Degree, Business Administration and Management, General
University of Phoenix 2010 — 2011
no degree, Business Administration and Management, General
St. Lucie County Board of County Commissioners August 2005 - Present
Sprint Nextel 1985 - 2002
NCR Corporation 1965 - 1985
Education
University of Phoenix
Republic Services Inc June 2011 - Present
AT&T Mobility March 2008 - June 2011
Allied Waste March 2005 - October 2008
Sprint Nextel July 2003 - March 2005
Education
University of Phoenix 2009 — 2011
B.S. Business, Business, Management, Marketing, and Related Support Services, 3.2
Sprint Nextel
Skills
Telecommunications
Education
University of Phoenix
Master of Business Administration (MBA)
Ericsson June 2011 - Present
Ericsson June 2009 - June 2011
Sprint Nextel March 2002 - June 2009
United States Marine Corps February 1999 - March 2001
Skills
Microsoft Office, Process Improvement, Process Flow..., Training Documentation, Operational Support, Documentations, Learning Quickly, Dependable Team Player, Active Team Player, Microsoft Excel, RF, Computer Network..., Networking, Troubleshooting, Testing, Technical Support, CDMA, Telecommunications, Wireless, LTE, VoIP, IP
Education
University of Phoenix 2009 — 2015
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, 3.71
United States Marine Corp 1999 — 2001
Certificate, Avionics Maintenance Technology/Technician
Ericsson December 2012 - Present
Ericsson September 2009 - December 2012
Sprint Nextel December 2006 - September 2009
TEKsystems July 2006 - December 2006
Skills
Java, SQL, JavaScript, VB.NET, C#, Testing, VoIP, Software Development, Technical Support, Access, Business Analysis, Wireless, Unix, Integration, Software Documentation, Troubleshooting
Education
University of Phoenix 2009 — 2012
Associate Of Arts Information, Information Technology, 3.68
J.C. Harmon 1994 — 1998
Fiesta Auto Insurance November 2008 - Present
Sprint Nextel March 2004 - March 2008
Cricket Communications May 2002 - March 2004
Skills
Sales, Account Management, New Business Development, Marketing Strategy, Management, Insurance, Team Building, Sales Management, Direct Sales, Business Strategy, Customer Service, Negotiation, Strategic Planning, Marketing, Selling, Small Business, Cross-functional Team...
Education
Golden West 1992 — 2006
University of Phoenix 2000 — 2004
Bachelor of Science (BS), Business Management
M & J Company February 2011 - January 2014
Wells Fargo July 2007 - January 2011
Sprint Nextel October 2005 - July 2007
THE MOBILE SOLUTIONS January 2001 - January 2005
Skills
Business Sale, Management, Leadership, People Skills, Communication, Team-oriented, Motivated self-starter
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Woodrow Wilson High School 1995 — 1999
High School Diploma