Sprint Nextel
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint Nextel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint Nextel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,495 Sprint Nextel employees in database. Find out everything there's to know about Sprint Nextel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Nextel Employees
Apple September 2014 - Present
Profiles International December 2012 - September 2014
OMG!Droid March 2012 - December 2013
Sprint Nextel March 2009 - October 2012
Circuit City August 2007 - March 2009
Dell November 2003 - August 2007
Support Services Group April 2001 - February 2003
Skills
Networking, Team Leadership, Outlook, Microsoft Word, Management, Microsoft Excel, Customer Satisfaction, Sales Management, Windows 7, Team Building, Retail, Computer Hardware, Computer Repair, Social Media, Social Networking, Mobile Devices, Mobile Technology, Android, Blackberry, Retail Sales, Retail Category..., Public Relations, Social Media Marketing, Publishing, Staff Supervision, Training, Wireless, Sales, Microsoft CRM, Windows Vista, Windows XP Pro, Technical Support, Technical Writing, Technical Documentation, Employee Training, Podcasting, Leadership, Recruiting
Education
Texas State Technical College 2003 — 2004
telecommunications, networking, telecommunications
Morgan Stanley September 2015 - Present
Merrill Lynch August 2014 - September 2015
Merrill Lynch October 2012 - August 2014
Sprint Nextel February 2011 - March 2012
Verizon Wireless August 2009 - November 2010
Titan Marketing Group June 2008 - August 2008
United States Postal Service June 2006 - August 2006
Skills
Advertising, Social Media Marketing, Social Media, Marketing Communications, Digital Marketing, Facebook, Online Advertising, Integrated Marketing, Social Networking, Marketing Strategy, Email Marketing, Marketing, Public Relations, Copywriting, Sales, Google Analytics, Account Management
Education
Temple University 2004 — 2008
B.A., Advertising
Temple University
Bachelor of Arts (B.A.), Advertising
Office Depot September 2014 - Present
Office Depot November 2011 - November 2014
Sprint Nextel August 2007 - November 2011
Nvision Floors August 2004 - August 2008
Skills
Sales, Customer Service, Customer Satisfaction, Retention, Customer Acquisition, Account Management, Inside Sales, Business Strategy, Analysis, Business Development, Business Analysis, Business Planning, Small Business, Annual Reports, Cost Reporting, Direct Sales, Sales Operations, Sales Management, Salesforce.com
Education
Belton High School 2000 — 2004
Temple College
American Tire Distributors May 2013 - Present
ARAMARK June 2011 - May 2013
Sprint Nextel December 2009 - June 2011
Verizon April 2002 - April 2008
Skills
Cold Calling, Direct Sales, Strategic Selling, Solution Selling, Sales Process, Outside Sales, Account Management, Miller Heiman, Customer Retention, Hunter, Territory Management, Sales Management, CRM, Sales Force Development, Selling, Salesforce.com, Sales, Sales Operations, Team Building, Customer Satisfaction, Management, New Business Development
Education
Texas A&M University 1998 — 2000
Bachelor's Degree, Speech Communication and Rhetoric
Keller Williams Signature Partners June 2008 - Present
J.P. Weigand & Sons, Inc. May 2002 - May 2008
Sprint Nextel September 1993 - August 1995
Office of the Prosecuting Attorney, Jackson County, MO May 1991 - September 1993
Skills
REO, Real Estate, Short Sales, Sellers, Foreclosures, Buyer Representation, Investment Properties, First Time Home Buyers, Relocation, Real Estate Transactions, Investors, Condos, Location Intelligence, Real Property, Selling, Commercial Real Estate, Land Acquisition, e-PRO, Consulting, Buyers, Referrals, Listings, FHA
Education
University of Missouri-Columbia School of Law 1986 — 1989
JD, Law
Texas Christian University 1976 — 1980
BBA, Management
Sprint Nextel November 2005 - Present
Clearwire August 2009 - June 2010
Sprint February 2008 - August 2009
Skills
Relationship Management, Management, Sales Management, Organization Skills, Solution Selling, Business Development, Wireless, Sales Hiring, Account Management, Store Management, Direct Sales, Sales Process, Sales, Salesforce.com, Sales Operations, Customer Retention, Cold Calling, Channel, Telecommunications, Customer Service, Leadership, Retail, Mobile Devices, Team Leadership
Education
Texas A&M University-Corpus Christi 1999 — 2001
BBA
Old Dominion University 1997 — 1999
Verizon Wireless June 2012 - January 2015
Cricket Communications October 2010 - June 2012
Pocket Communications August 2009 - October 2010
Texas A&M University-Kingsville January 2007 - May 2008
Corpus Christi Beat Magazine January 2006 - December 2007
Sprint Nextel January 1999 - November 2003
Skills
Microsoft Office, Research, Sales, PowerPoint, Photography, Microsoft Word, Event Planning, Editing, Journal Entries, Painting, Retail, Logistics, Data Entry, Grant Writing, Photoshop, Mobile Communications, Marketing Communications, Graphic Design, Product Marketing, M2M, Mobile Technology, InDesign, Adobe Creative Suite
Education
Texas A&M University-Kingsville 2015 — 2017
Master of Business Administration (M.B.A.), Grant Writing
Texas A&M University-Kingsville 2005 — 2009
Bachelor of Fine Arts (BFA), Fine and Studio Arts, Summa Cum Laude
Law Services Dallas Texas December 2014 - Present
A. Smith Enterprises June 2011 - December 2014
Northwest Mediation Group March 2004 - June 2011
Sprint Nextel January 2000 - March 2004
Skills
Fraud, Private Investigations, Forensic Accounting, Litigation Support, Peachtree, Background Checks, Risk Assessment, Skip Tracing, Internal Investigations, Expert Witness, Due Diligence, Risk Management, Microsoft Excel, Insurance, Criminal Investigations, Surveillance, Microsoft Word, Workers Compensation, Consulting, Analysis, Creative Problem Solving, Underwriting, Training, Sales, Call Centers, Investigation, Credit, Finance, Executive Management, Credit Analysis, Banking, Interviews, Management, Consumer Lending, Credit Risk, Asset, Vendor Management, Hiring, Team Leadership, Small Business, Customer Service, Strategic Planning, Leadership, Operations Management, Team Building, Customer Satisfaction, Forecasting, Process Improvement, Credit Cards, Customer Retention
Education
University of Missouri-Kansas City 1997 — 2002
Bachelor of Business Administration (B.B.A.), Marketing
Central Missouri State University 1995 — 2000
Associate of Arts (A.A.), Business Administration and Management, General
Texas Southern University
teleNetwork July 2014 - Present
Texas State University February 2013 - July 2014
Texas Wesleyan University August 2011 - July 2012
Sprint Nextel February 2009 - September 2009
Skills
CSS, OS X, HTML, Databases, Programming, JavaScript, C#, PHP, Windows 7, C++, Microsoft Office, Windows, Mac OS X, Photoshop, XML, Web Design, Web Development, Linux, CMS, Java, Computers, Visual Studio, XNA, Internet, Problem Solving, iOS development, Android, Web Applications, iOS, MySQL, Flash, Game Development, Technical Support, jQuery, Python, Ruby, Ruby on Rails, JSON, AJAX, Object Oriented Design, Troubleshooting, Database Design, OOP, Objective-C
Education
Texas State University-San Marcos 2012 — 2016
Texas Wesleyan University 2011 — 2012
African Roots & Heritage Marketplace September 1997 - Present
Toys R Us October 2011 - December 2011
Sprint Nextel December 2000 - December 2004
Skills
Computer Literate, Customer Relations, Customer Service, Fashion, Sales, Microsoft Office, Apparel, Entrepreneurship, Event Management, Event Planning, Marketing, Marketing Strategy, Merchandising, Microsoft Excel, Microsoft Word, New Business Development, Product Development, Public Relations, Retail, Social Media, Social Networking, Strategic Planning, Team Building
Education
Tennessee State University 1995 — 1998
BS, Business/Criminal studies
Tennessee State University 1995 — 1998
Bachelor's degree, Criminology
Connectivity Source February 2014 - Present
ConocoPhillips November 2013 - January 2014
T-Mobile December 2011 - October 2013
Sprint Nextel 2010 - 2011
Enterprise Rent A Car January 2009 - October 2010
Skills
Customer Service, Problem Solving, Direct Sales, Business Process..., Telecommunications, Team Management, Account Management, Sales Management, Marketing, Cold Calling, New Business Development, Time Management, Employee Training, Training, Management, Sales, B2B, Retail, Selling, Team Building, Leadership, Business Development, Customer Satisfaction, Team Leadership, Call Centers
Education
Texas Southern University 2000 — 2006
Bachelor of Arts (B.A.), Psychology
Central Senior High School 1997 — 2000
America's Best Sports Photography June 1992 - Present
Memories Photography June 1991 - October 2012
Sprint Nextel September 2002 - April 2003
Weight Loss Management September 1996 - July 1997
PCA International March 1991 - November 1991
Skills
Photography, Digital Photography, Photoshop, Portraits, Customer Service, Troubleshooting, Multi-line Phone, Cashiering, Sales, Office Management, Ownership, Managerial Skills, Computers, Data Entry, Word Processing, Security, Shipping, General Ledger, Deposits, Phone Skills, Account Reconciliation, Inventory Management, Bookkeeping, Classroom, Food & Beverage, Hospitality Management, Internet, Microsoft Word, Microsoft Office, Social Media, Nonprofits, Office Administration, Servers, Theatre, Acting, Volunteer Management, Windows, Youth Development, Youth Mentoring, Image Editing, Portrait Photography
Education
Tarrant County College 1991 — 2008
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration, Junior
Boswell High School 1986 — 1990
High School, Advanced HS program with honors, Graduated
SHAPE Youth Club June 2015 - Present
City of Temple, TX January 2014 - Present
Baylor Scott & White Healthcare November 2010 - Present
Youth Football Coaches Association June 2010 - 2013
Temple Independent School District September 2010 - December 2010
Quick Return Tax Services January 2009 - March 2010
Convergys March 2009 - August 2009
Sprint Nextel January 2008 - November 2008
AAFES (McChord AFB, WA) The Exchange May 2007 - January 2008
Walmart Distribution January 2006 - March 2007
Skills
Call Centers, Training, Customer Satisfaction, Customer Service, Leadership, Coaching, Management, Process Improvement, HIPAA, Human Resources, Microsoft Office, Microsoft Excel, Telephone Skills, Data Entry, Team Building, Medical Terminology, Access, Sales Operations, Sales, Outlook, Microsoft Word, PowerPoint, Supervisory Skills, Healthcare, Leadership Development, Healthcare Management, Medical Records, Hospitals, Appointment Scheduling, Team Leadership, Epic Systems, Supervisory Experience, Customer Service..., Call Center, Mentoring Of Staff, Employee Training, Managed Care, Troubleshooting, Conflict Resolution, Phone Etiquette, Medicare, Kronos, Customer Experience, A3, 5S, Lean Tools, Avaya Communication..., Non-profit..., Non-profit Volunteering, Non-Violent Crisis...
Education
Temple College 2010 — 2011
Education
Texas State Technical College Waco 2005 — 2006
CNS
Temple High School 2001 — 2005
Texas Scholar
Sprint Nextel 1998 - Present
Price Rubin & Partners 2011 - January 2012
Welcon Medical Supply 1997 - 1998
Quality (DFW) Toyota 1980 - 1997
Education
Tarrant County College 1978 — 1981
Level 3 Communications October 2012 - Present
XO Communications June 2011 - October 2012
Sprint Nextel January 2004 - September 2008
ICG Communications 1997 - 2000
Skills
SPIN Selling, Sandler Strategic..., Salesforce.com, Siebel, Miller-Heiman Strategic..., Telecommunications, VoIP, Disaster Recovery, Cloud Computing, MPLS, Strategy, Contract Negotiation, Wireless Networking, Enterprise Software, Sales Process, Managed Services, Solution Selling, Consulting, Channel Partners, Unified Communications, Direct Sales, Network Design, Co-location, Management
Education
Texas A&M University-Corpus Christi
BA, Communications
Corpus Christi Carroll HS
Auto Rescue July 2013 - Present
United States Army Reserve September 2008 - Present
Kaplan University September 2011 - November 2012
Wells Fargo November 2010 - September 2011
US Army October 2008 - January 2009
HSBC April 2006 - July 2007
Sprint Nextel December 2002 - April 2006
Tennessee State Senate March 1999 - June 1999
Valor Security June 1995 - December 1998
Skills
Writing and Editing, Military, Customer Service, Project Management, Leadership, Team Building, Training, Strategic Planning, Fundraising, Public Speaking, Negotiation, Recruiting, Security Clearance, Army, Military Experience, Sales, Contract Negotiation, Operations Management, Process Improvement, Microsoft Word, Management, Process Scheduler, Team Leadership, Budgets, Coaching, Human Resources, Inventory Management, Government, DoD, Leadership Development, Operational Planning, Outlook, Policy, Project Planning, Sales Management, Security, Military Operations, Program Management, Weapons, Microsoft Office, Research, Command, Social Media, Microsoft Excel, National Security, Force Protection, Combat, Organizational...
Education
Military Schools 2008 — 2012
Military Joint Operations Planning and Strategy
Tennessee State University 1999 — 2003
History, and Political Science
Walton Comprehensive High School 1988 — 1992
Sprint August 2010 - Present
Sprint January 2004 - Present
Sprint Nextel January 2004 - August 2010
Dunhill Professional Search July 2002 - December 2003
Skills
Inside Sales, Sales Management, Public Speaking, Public Sector, Sales Skills Training, Sales Presentations, Sales Operations, Customer Retention, Selling Skills, Telecommunications, Team Leadership, Program Management, Sales, Management, Wireless, Solution Selling, Retail, Direct Sales, Salesforce.com, Account Management
Education
Texas A&M University-Kingsville 1988 — 1994
Bachelor of Arts (B.A.), Mathematics
Alice High School 1984 — 1988
High School Diploma
Ursus Advisors, LLC October 2012 - October 2013
American Home Mortgage Servicing October 2011 - April 2012
Bank of America Home Loans April 2008 - July 2011
Sprint Nextel April 2000 - April 2008
APAC Teleservices Fort Worth June 1998 - March 2000
Skills
Credit
Education
Tarrant County College 2012 — 2015
Real Estate, 3.5
Dunbar High School
Marketing Distribution Business - Certification received, Business Marketing
Sprint Nextel September 2003 - Present
Sonic Telecom August 1999 - July 2003
Qwest March 1998 - August 1999
American Management Systems January 1997 - February 1998
MBA Enterprise Corps October 1995 - August 1996
Sprint International August 1993 - May 1994
Skills
Product Management, Cross-functional Team..., Product Marketing, Strategic Partnerships, Telecommunications, Start-ups, Program Management, Business Planning, Leadership, Strategy, Account Management, Business Development, Product Development, B2B, Marketing Strategy, Marketing, New Business Development, Management, Integration, Market Analysis, Mobile Devices, Go-to-market Strategy, Competitive Analysis, Sales, Product Lifecycle..., Wireless, SaaS, Market Planning, Analysis, IP, Pricing, Networking, CRM, Product Launch, Cloud Computing
Education
University of South Carolina - Darla Moore School of Business 1994 — 1995
IMBA, International Business
Virginia Polytechnic Institute and State University - Pamplin College of Business 1988 — 1992
B.S., Marketing
Polish
Technische Universität Kaiserslautern
German
The Goethe Institute
German
USDA Language School
Polish
MD Anderson Cancer Center June 2014 - Present
Memorial Hermann Healthcare System August 2012 - June 2014
Verizon Wireless June 2010 - August 2012
Verizon Wireless June 2009 - June 2010
Verizon Wireless May 2008 - June 2009
Sprint Nextel February 2006 - December 2007
Walmart December 2004 - February 2006
Jack in the Box January 2002 - February 2004
Skills
Blackberry, Sales, Microsoft Office, Marketing, Android, Social Networking, Direct Sales, Telecommunications, Microsoft Excel, Wireless, Customer Service, Team Leadership, Call Centers, Troubleshooting, Leadership, Team Building, Outlook, Customer Retention, Telephone Skills, HIPAA, Collections, Technical Support, Training, Time Management, Data Entry, Management
Education
Texas Southern University 2004 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Level 3 Communications July 2012 - Present
Verizon Enterprise Solutions October 2005 - July 2012
Sprint Nextel July 2002 - September 2004
Skills
Managed Services, WAN, IP, Solution Selling, Enterprise Software, Management, Wireless, Cloud Computing, Selling, Network Security, Telecommunications, Sales Operations, Direct Sales, Unified Communications, MPLS, Data Center, Sales
Education
Temple University
Journalism
Ericsson Services September 2009 - Present
Sprint Nextel August 2008 - September 2009
Sprint Nextel June 2007 - August 2008
Skills
Telecommunications, Transmission, CDMA, SDH, DWDM, LTE, PDH, EVDO, Cellular Communications, SS7, 4G
Education
Texas Southern University 1989 — 1993
Swivelhead Design June 2014 - Present
Red Wagon Bar-B-Que June 2012 - Present
DCWV August 2012 - June 2014
Tatum Tactical June 2013 - June 2013
Miche Bags July 2012 - July 2012
Swivelhead Design June 2011 - August 2011
U of U 2008 - 2010
Americash Checkcashing June 2006 - July 2008
Sprint Nextel March 2002 - May 2006
Skills
Adobe Indesign, Adobe Illustrator, Adobe Photoshop, Keynote, PowerPoint, After Effects, Packaging, Web Site, iPad, iPod..., Branding, Type Systems..., Promotional..., Graphic Illustrations, Logo Marks, Catalog/Magazine/Newslet..., strong concepts, Out of the Box Ideas, CONCEPTUAL thinking, CREATIVE solutions, Experience managing..., Great communications..., Abstracting, Adobe Creative Suite, Advertising, Branding, Brochures, Business Cards, Creative Solutions, Graphic Design, Graphics, Illustrator, InDesign, Layout, Logo Design, Photoshop, Thinking Outside The Box, Typography
Education
University of Utah 2008 — 2012
Bachelor of Fine Arts (BFA), Graphic Design
Temple College 2000 — 2002
Focus on Basic Studies
Waste Management May 2013 - Present
Sprint Nextel February 2004 - January 2013
AT&T November 1999 - January 2004
Insync Internet Services 1997 - 1999
Skills
M2M, Solution Selling, Telecommunications, Direct Sales, Managed Services, Sales, Wireless, Unified Communications, Cold Calling, Customer Retention, Sales Management, SIP Trunking, Channel Partners, Selling, MPLS, Account Management, Sales Operations, Sales Process, Salesforce.com, Long Distance, Major Accounts, Wireless Broadband, Quotas, Contract Negotiation, Solutions Marketing, Wireline, 4G, Telecommunication..., Cellular Communications, Carriers, Private Line, Internet Access, National Accounts, Sustainability..., National Account..., Solid Waste, Healthcare Consulting, Fortune 1000, Higher Education, Data Solutions, Collocation, Territory, Telecommunications Sales, Mobility Solutions, Consultative Selling, Data Services, Channel Management, Contract Negotiations
Education
Texas A&M University 1992 — 1994
BA, Speech Communication
University of Houston 1989 — 1992
Bellaire High School 1985 — 1989
Bluebonnet Electric Cooperative, Inc. April 2006 - Present
Sprint Nextel April 2002 - November 2005
Skills
Media Relations, Web Content, Social Media, Adobe Creative Suite, Facebook, Social Media Marketing, Social Networking, InDesign, Marketing Communications
Education
Texas A&M University 1997 — 2001
Bachelor of Arts, English
Creative Circle August 2014 - Present
Providence Title June 2013 - January 2014
Global Research Partners April 2013 - December 2013
Research Now (an e-Rewards Company) February 2006 - February 2012
TMP Worldwide August 2004 - February 2006
Marketing And Communications January 1999 - August 2004
Kinko's April 2002 - June 2003
The Apparel Group August 2000 - October 2001
Sprint Nextel January 1999 - August 2000
Skills
Email Marketing, Market Research, Advertising, Segmentation, Marketing Strategy, Marketing, Copywriting, Interactive Marketing, Customer Insight, Photoshop, Marketing Communications, InDesign, PPC, Public Relations, Creative Writing, Copy Editing, Illustrator, Data Analysis, Analytics, Management, Digital Marketing, Adobe Creative Suite, Quantitative Research, Quantitative Analytics, Qualitative Research, Qualitative Data, Reporting & Analysis, Creative Direction, Database Marketing, Consumer Panels, PRIZM, Questionnaire Design, Leadership, Project Management, ROI Management, Shopper Marketing, Presentations, Performing Arts, Painting, Theatrical Production, Volunteer Leadership, Speech Writing, Market Analysis, Blogging
Education
Texas A&M University 1994 — 1998
Bachelor of Arts, Journalism/Communications
O.D. Wyatt High School 1990 — 1994
Valedictorian, Summa Cum Laude, Science, Creative Writing, Mathematics, Theater Arts, A+
Sprint Nextel May 2003 - Present
Sprint Nextel 2003 - 2012
Education
Texas A&M University
Express Stores, LLC March 2013 - November 2014
3rd Screen Wireless/ MobileNOW April 2012 - March 2013
Flextronics July 2011 - December 2011
Cricket Communications July 2009 - March 2011
We R Wireless 2011 - 2011
Sprint Nextel August 2008 - December 2008
Skills
P&L, GSM, iDEN, Inventory Control, Loss Prevention, Sales Management, Forecasting, Training & Development, Staff Development, Sales Operations, Customer Satisfaction, Income Statement, Wireless, Customer Retention, Customer Experience, Sales, Retail, Team Building
Education
Temple University 2004 — 2009
BBA, Managment Information System
Transfiguration of Our Lord 1990 — 2000
GRM Document Management - Contractor June 2013 - Present
Sprint September 2006 - September 2008
Sprint Nextel December 2005 - September 2006
MCI Worldcom February 1999 - June 2005
Skills
Telecommunications, Switches, Networking, CDMA, T1, Management, Optical Fiber, DWDM, Managed Services, Software Installation, LAN-WAN, Computer Network..., Network Engineering, DS3, Wireless, Telephony, Troubleshooting, Network Design, MPLS, DMS-250, Team Leadership, Teaching, Quick Grasping, Note Taking, Nortel DMS, Data Entry, Job Scanning, Kofax, Netcool, Procomm Plus, Firebird, LTE, Canon
Education
TESST College of Technology-Beltsville 1997 — 1999
Certificate, Computers, Electronics and Telecommunications
Suitland High School 1991 — 1995
Accounting, 3.0
Keller Williams Realty Lake Conroe January 2015 - Present
Cowboy Kia January 2015 - July 2015
XPO Logistics, Inc. January 2014 - November 2014
Verizon Wireless June 2010 - November 2013
Clearwire 2009 - July 2010
Fast Homes Fast Loans January 2007 - December 2009
Sprint Nextel 2005 - 2009
The Oaks Treatment Center 2004 - 2005
San Marcos Treatment Center 2003 - 2004
Skills
Cold Calling, Direct Sales, Management, Mental Health, Retail, Account Management, Project Management, Marketing Strategy, Customer Service, Customer Retention, Sales Process, Customer Satisfaction, Logistics, Time Management, Sales Operations, Sales Management, Team Leadership, Leadership, Team Building, Marketing, Sales
Education
University of Phoenix 2012 — 2016
Master of Business Administration (MBA), International Management
Texas State University 2002 — 2004
BA, Sociology
University of Oklahoma 1999 — 2002
Criminal Justice
Oak Mortgage Group September 2014 - Present
Great Western Financial Services, Inc. January 2012 - September 2014
Sprint Nextel June 2011 - December 2011
Pretty Woman Boutique May 2007 - July 2011
Texas A&M Corpus Christi Volleyball January 2009 - January 2010
University of Tulsa Volleyball Team January 2007 - January 2009
Skills
Sales, Marketing, Management, Solution Selling, Recruiting, Coaching, Retail, Wireless, Sponsorship, Merchandising, Mobile Communications, Direct Sales, Telecommunications, Customer Retention, Salesforce.com
Education
Texas Tech University 2011 — 2012
Masters, Mass Communication; Sports and Media
Texas A&M University-Corpus Christi 2009 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of Tulsa 2007 — 2009
MEplusYOU Agency 2000 - Present
Sprint Nextel 1992 - 1999
Accenture 1987 - 1992
Skills
JavaScript, User Experience, Mobile Applications, Agile Methodologies, XML, Web Services, AJAX, jQuery, Software Development, Web Development, CSS, HTML, User Interface Design, Web Applications, SOA, Scrum, JSON, SOAP, XHTML, HTML 5, REST, ASP.NET, User Interface, .NET, Apache, JSP, Visual Studio, Subversion, C#, ASP
Education
Texas A&M University 1982 — 1986
Bachelor of Science (B.S.), Computer Science, 3.8
Sprint Nextel June 2001 - Present
Sprint Nextel June 1992 - June 2001
Sprint Nextel June 1989 - June 1992
Skills
Call Center, IEX, Workforce Management, Workforce Planning, Performance Management, Vendor Management, Avaya, HRIS, Contact Centers, Call Center Development, Employee Relations, Talent Management, Customer Experience, ACD, Call Centers, Forecasting, Inbound Marketing, BPO, Management, Telecommunications
Education
The University of Tennessee at Chattanooga 1983 — 1985
Bachelor of Science, Business Administration
Texas Lutheran University 1980 — 1982
Bachelor of Science, Business Administration
Texas A&M University-Commerce September 2011 - Present
Sprint Nextel July 2002 - December 2009
OneComm / Nextel February 1994 - June 2002
Southwestern Bell Mobile Systems January 1985 - January 1994
Skills
Integration, Telecommunications, Leadership, Management, Strategy, Vendor Management, Cross-functional Team..., Project Management, Wireless, Call Centers, Customer Satisfaction, Program Management, Mobile Devices, 4G, Customer Retention, Process Improvement, Cellular Communications, Customer Experience, Account Management, Process Engineering, CRM, Product Management, Business Analysis, SDLC, CDMA, Analysis, Business Intelligence, Executive Management, Database Administration, Mobile Communications, Billing Systems, Team Building, Budgets, Competitive Analysis, PMP, Invoicing, PMO, Salesforce.com, Software Project..., Mobile Technology, Visio, Outsourcing, Requirements Analysis, Business Process..., Software Documentation, Wireless Networking, Business Strategy, System Deployment
Education
Texas A&M University-Commerce 1978 — 1981
BS, Computer Science
Qualcomm June 2015 - Present
Qualcomm October 2009 - May 2015
Qualcomm Internet Services March 2008 - September 2009
Sprint Nextel February 2006 - February 2008
HERE, a Nokia company June 2003 - January 2006
Sprint July 2002 - December 2002
Rolta India Limited January 1999 - January 2000
Skills
CDMA, Testing, Optimization, Software Development, RF, Integration, Troubleshooting, Systems Engineering, 3G, LTE, Mobile Devices, WCDMA, UMTS, GSM, Wireless
Education
Texas State University 2001 — 2003
MS, GIS
University of Pune 1994 — 1998
B.E, MECHANICAL ENGINEERING
Sprint February 2012 - Present
Sprint Nextel 2003 - February 2012
Skills
Telecommunications, CDMA, Wireless, Cellular Communications, Vendor Management, VoIP, LTE, Account Management, Project Management, WiMAX, 3G, IP, Managed Services, Program Management, 4G, Mobile Devices
Education
Temple College
Camden Credit Services March 2015 - Present
Hexacomb Corporation November 2014 - Present
KickStart Kids September 2012 - September 2014
Sprint Nextel October 2007 - April 2012
The Home Depot August 2006 - October 2007
Skills
Martial Arts, Microsoft Office, typi, Telecommunications, Salesforce.com, Call Centers, Customer Satisfaction, Account Management, Sales, Networking, Team Leadership, Troubleshooting, Sales Management, Training, Retail, Leadership, Management, Team Building, Customer Service, Visio, Coaching, Program Management, Recruiting
Education
Texas Southern University 2005 — 2007
Sprint-Nextel Corporation January 2005 - September 2013
Sprint-Nextel Corporation May 2003 - January 2005
Sprint-Nextel January 2001 - May 2003
Skills
Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Power Point, Database Processing, Strong Communication..., Strong Organizational..., Experienced in..., Customer Satisfaction, Databases, Customer Service, Management, PowerPoint, Nonprofits, Program Management, Windows, Troubleshooting, Technical Support, Software Documentation, Invoicing, Call Centers, Access, Process Improvement, System Administration, Analysis, Computer Hardware, Networking, Team Leadership, Telecommunications, Time Management, Training, Administration, SharePoint, Vendor Management, Visio, Microsoft Exchange, Outlook, Salesforce.com, VoIP, Wireless Networking
Education
University of Mary Hardin Baylor 1997 — 2000
Bachelors of Business Administration, Computer Information Systems
Temple College 1994 — 1997
Associates of Arts Degree
Accenture Procurement BPO February 2009 - Present
Sprint Nextel 2006 - 2007
Skills
Contract Negotiation, Procurement, Contract Management, Negotiation, Vendor Management, Management, Cross-functional Team..., Purchasing, Strategic Sourcing, RFP, Sourcing, Supply Management, Global Sourcing, Outsourcing, Supply Chain, Process Improvement, Supply Chain Management
Education
Temple University 2000 — 2004
Bachelors, Criminal Justice
Aetna December 2011 - Present
Sprint Nextel July 2011 - December 2011
Internal Revenue Service January 2011 - May 2011
UnitedHealth Group November 2009 - January 2011
Dunbrooke Apparel August 2008 - February 2009
BlueCross BlueShield January 2005 - July 2008
CR Bard, Inc April 2004 - February 2005
Georgia Institute of Technology February 2004 - April 2004
AJ Productions, Inc March 2002 - October 2003
Federated Mutual Insurance February 2001 - September 2002
Skills
Notary Public, Training, Administrative..., Payroll, Time Management, Customer Satisfaction, Accounts Receivable, Invoicing, Recruiting, PeopleSoft, Employee Training, Customer Service, Call Centers, Team Building, Program Management, Troubleshooting, Sales, Policy, Event Management, Databases, Data Entry
Education
Tarrant County College 2012 — 2014
Longview Community College Distant LearningLee’s
AutoNation November 2014 - Present
Akvelon December 2012 - September 2014
PocketBook International May 2010 - November 2012
Sprint Nextel February 2008 - March 2010
Ergo Consulting Group 2005 - 2008
Amdocs 2002 - 2004
Bank Igud 2000 - 2002
Skills
Business Analysis, Business Process, Program Management, Project Management, MS Project, Process Improvement, Project Planning, Product Management, PMO, Software Project..., Requirements Analysis, PMP, Integration, Telecommunications, Strategy, Management, Management Consulting, Team Leadership, Software Development, Business Development, Leadership, Change Management, Analysis, Team Building, Business Process..., Business Intelligence, CRM, SaaS, Vendor Management, Cloud Computing, Cross-functional Team..., Agile Methodologies, SDLC, Outsourcing, Agile Project Management, Team Management, Mobile Devices, Consulting, Marketing
Education
Tel Aviv University 2004 — 2007
MBA, Marketing
University of Ben Gurion 1996 — 2000
BA, Industrial Engineering
ProLango
Half Price Books September 2013 - Present
Half Price Books July 2012 - September 2013
Half Price Books November 2011 - July 2012
Half Price Books October 2009 - November 2011
Clix Portrait Studios August 2009 - October 2009
Sample House & Candle Shop December 2008 - October 2009
DSW Shoes October 2008 - August 2009
DHL Global Mail January 2007 - March 2008
Sprint Nextel May 2001 - August 2005
Half Price Books June 1994 - May 2001
Skills
Customer Service, Management, Leadership, Employee Training, Retail, Customer Satisfaction, Inventory Management, Payroll
Education
Tarrant County College 1992 — 2005
None, Art
Verizon Wireless April 2010 - Present
T-Mobile October 2005 - April 2010
Sprint Nextel December 1999 - March 2003
Skills
Wireless, Telecommunications, Call Center, LTE, Customer Retention, VoIP, Direct Sales, Solution Selling, Customer Satisfaction, MPLS, Mobile Devices, Customer Experience, IP, Wireless Networking, Cold Calling, Account Management, Ethernet, Telephony, Managed Services, Unified Communications, Call Centers, Cross-functional Team..., Performance Management
Education
Tennessee State University 1992 — 1995
Associate's degree, Criminal Justice/Police Science
University of Phoenix-Nashville Campus
Bachelor of Science (BS), Business Administration and Management, General
InComm September 2013 - Present
FlyyGirlz 2009 - Present
Sprint Nextel January 2012 - September 2013
Dell 2010 - 2011
RJ Reynolds 2009 - 2010
SunTrust Bank 2008 - 2009
Ryder System, Inc. 2005 - 2008
Coach October 2003 - February 2006
AllState The Williams Agency 1996 - 1998
Skills
Project Management, Brand Management, Sales Operations, Program Management, Account Management, Salesforce.com, Sales, Customer Retention, Customer Satisfaction, Call Center, Direct Sales, Leadership, Vendor Management, Training, Software Implementation, Solution Implementation, Business Process..., Strategy Implementation, Customer Service, Solution Selling, New Business Development, Sales Process, Sales Management, Team Building, Cold Calling, Cross-functional Team..., Proposal Writing, Proposal Generation, Drafting Proposals, Government Proposals, Proposal Production, Eye for Details, Pay Close Attention to..., Style Guides, Learning Styles, Proofreading, Building Relationships, Adobe Creative Suite, Adobe, Technical Writing, Formatting Documents, Quote Preparation, Processes Development, Team Leadership, Project Planning, Business Intelligence, Marketing, Business Development, Recruiting, Competitive Analysis
Education
Bethel University 2009 — 2014
M.B.A., Business Administration
Project Management Institute
Project Management Professional (PMP), In Progress
Tennessee State University
Bachelors, Communications & Psychology
tw telecom, inc. June 2011 - Present
Ericsson 2009 - August 2011
Sprint Nextel 2006 - 2009
Thomasville Home Furnishings 2003 - 2006
Bob Parks Realty 2001 - 2003
Tsubaki Conveyor of America 1991 - 2001
Skills
Management, Telecommunications, Customer Service, Account Management, Engineering, Networking, Process Improvement, Project Management, Databases, Training, Program Management, Business Development, Contract Negotiation, Sales, Team Leadership, Project Planning, Budgets
Education
Rhea County High School
Tennessee Technological University
BSME, Mechanical Engineering
Tennessee Technological University - College of Business Administration
MBA
Coinmach Corporation October 2011 - April 2013
BNSF Railway February 2011 - December 2011
Sprint Nextel January 2000 - March 2009
RAYTHEON CORPORATION January 1998 - January 2000
Skills
Quality Control, Communicator, Team Building, Leadership, Microsoft Office, Call Center, Customer Satisfaction, Vendor Management, Process Improvement, Customer Service, Performance Management, Customer Experience, Operations Management, Cross-functional Team..., Coaching, Call Centers, Teamwork, Team Leadership, Management, Customer Retention, Troubleshooting, Telecommunications, Software Documentation, Employee Training, Analysis, Leadership Development, Interviews, Program Management, Account Management, Budgets, Human Resources, Employee Relations, Change Management, Recruiting, Training, Employee Engagement, Workforce Management, Sales, Project Planning, Organizational..., Project Management, Call Center Development, Onboarding, Contact Centers, Team Management
Education
Webster University 1992 — 1994
Masters, Human Resources Development, 4.0
Texas State University-San Marcos 1980 — 1983
Bachelor of Applied Science (BASc), Management
Sprint Nextel August 2009 - January 2012
Circuit City December 2007 - November 2008
Circuit City October 2007 - December 2007
Circuit City May 2007 - October 2007
Circuit City September 2003 - October 2007
Education
Tennessee State University 2002 — 2007
B.S., Psychology
The Hershey Company June 2013 - April 2015
The Hershey Company May 2012 - August 2012
Thurgood Marshall College Fund October 2010 - May 2012
Altria May 2011 - July 2011
Sprint Nextel June 2009 - March 2010
LWCC Summer Day Camp June 2008 - August 2008
Finish Line June 2006 - March 2008
Skills
College Recruiting, Event Planning, Recruiting, Leadership, Social Media, Management, Talent Management, Marketing, Customer Service, Public Speaking, Account Management, Marketing Strategy, Social Networking, Retail, PowerPoint, Public Relations, Sales Operations, Human Resources, Team Building, Merchandising, Leadership Development, Social Media Marketing, Sales, Time Management, Teamwork, Fundraising, Training, Strategy, Facebook, Marketing Communications, Corporate Communications, Organizational..., Market Research, Data Analysis, Advertising, Team Leadership, Outlook, Microsoft Office, Microsoft Excel, Interviews, Staff Development, Research, Hiring, Microsoft Word, Coaching, Strategic Planning, Talent Acquisition, Employer Branding, Editing, Event Management
Education
Tennessee State University 2008 — 2013
Bachelor of Arts (B.A.), Communications
North Central High School 2004 — 2008
Bachelor of Science (B.S.), Mass Communication/Media Studies
Regions Financial Corporation October 2013 - Present
Rekindled Dreams, LLC December 2012 - Present
Sprint Nextel December 2008 - October 2013
Dell April 2005 - May 2008
Skills
Account Management, Coaching, Creative Writing, Customer Service, Direct Sales, Financial Accounting, Indirect Channel Sales, Leadership Development, Logic Pro, Pro Tools, Propellerheads Reason, Public Speaking, Music Education, Music Industry, Music Production, Music Publishing, Music Theory, Sales Management, Sales Management..., Management, Microsoft Office, Leadership, Team Building, Sales
Education
Tennessee State University 2000 — 2006
Business Management
Andrean High School 1996 — 2000
H.S. Diploma
DCmobility 2012 - Present
Acta Wireless 2008 - September 2012
TMNG 2007 - 2008
TerreStar Networks 2006 - 2007
Sprint Nextel 2005 - 2006
Nextel 2001 - 2005
Broadband Gateways 2000 - 2001
Siemens Communications 1995 - 2000
Skills
Product Management, Wireless, Telecommunications, 3G, Product Marketing, Product Development, Mobile, Product Strategy, Vendor Management, Solution Selling, Mobile Devices, Strategic Partnerships, Mobile Technology, Strategy, Business Development, Customer Experience, Start-ups, Program Management, SaaS, Product Lifecycle..., Management
Education
Texas A&M University 1982 — 1986
Management
David Naylor and Associates : DNA 2011 - Present
Honeycombe Productions 2010 - Present
Sprint Nextel April 2011 - Present
Genesco March 2006 - April 2011
The Network 2011 - 2011
The Notice Network 2011 - 2011
Skills
Microsoft Office, Social Media, PowerPoint, Merchandising, Microsoft Excel, Visual Merchandising, Social Networking, Event Planning, Microsoft Word, Time Management, Social Media Marketing, Team Building
Education
Temple University 2007 — 2012
Broadcasting Telecommunications and Mass Media, Television Production Advertising
Temple University 2007 — 2012
Bachelor of Arts (B.A.), Broadcasting Telecommunications and Mass Media
Sprint Nextel 2005 - Present
Sprint October 2005 - February 2011
Sprint 2005 - 2009
William C. Dear & Associates August 1997 - March 2006
Skills
Coaching, CDMA, Telecommunications, Call Center, Customer Retention, Management, Strategic Planning, Wireless, Process Improvement, Team Leadership, Vendor Management, Customer Satisfaction, Cellular Communications, Visio, Call Centers, Cross-functional Team...
Education
Tarrant County College 2000 — 2002
Associates, Liberal Arts; Legal; Business
myHappier.com June 2011 - Present
DRH Group January 2010 - Present
Reflective Learning (dba, happier.com) January 2007 - December 2009
Mercuri Urval April 2006 - January 2007
Sprint Nextel September 1999 - March 2006
Nextel Communications September 1999 - January 2003
TeleCorp 1997 - 1999
American Personal Communications April 1995 - November 1997
University of Chicago 1994 - 1994
ADP 1993 - 1994
Skills
Leadership, Research, Workshop Facilitation, Change Management, Strategic Planning, Coaching, Leadership Development, Organizational..., Team Building, Performance Management, Program Management, Project Management
Education
Temple University 1991 — 1992
Master's
University of Pennsylvania 1987 — 1991
BA
MHS
iSchool for the Future 2013 - Present
Alverest LLC December 2006 - Present
Time Warner Cable 2011 - 2012
Sprint Nextel June 2004 - November 2006
AOL May 2003 - March 2004
Network Access Solutions Corporation (NAS) November 2001 - January 2003
Network Access Solutions Corporation (NAS) February 2000 - November 2001
Global Facts, Dutch Consulting Firm September 1996 - August 1998
Skills
Cross-functional Team..., Strategy, Leadership, Education Reform, Educational Leadership, Science Education, Program Management, Process Improvement, Project Planning, Management, Project Management, PMO, Telecommunications, Business Development, Six Sigma, Team Leadership, Product Development, Project Portfolio..., Management Consulting, Process Engineering, Integration, Strategic Partnerships, Product Management, Mobile Devices, Vendor Management, Operational Excellence, Agile Project Management, Operations Management, Employee Training, Budgets, Entrepreneurship, Business Analysis, Business Process, Change Management, Training & Development, Business Planning, Financial Analysis, Customer Experience, International Business, User Experience, Cultural Awareness, MS Project, SDLC, Requirements Management
Education
Texas A&M International University
MBA
Tashkent State Economic University
BSc in Economics
Virginia Polytechnic Institute and State University
Project Management Certification
Aveta Business Solutions
Project Management Institute
Active Life Chiropractic March 2013 - Present
NATIONAL HVAC SERVICE March 2015 - Present
Town Planner May 2014 - March 2015
Central Transport June 2013 - April 2014
Sprint Nextel November 2012 - March 2013
R+L Carriers June 2010 - September 2012
UPS Freight January 2003 - June 2010
Event Logistics, Inc. January 2000 - 2002
Freeman Decorating January 1998 - January 2000
Skills
LTL, Truckload, Trucking, Freight, Transportation..., Transportation, Container, 3PL, Shipping, Logistics, Air Freight, Logistics Management, Ocean, Warehousing, Freight Forwarding, Account Management, New Business Development, Cold Calling, Sales Management, Operations Management, Training, International Logistics, Public Relations, Events Coordination, Event Planning, Community Outreach, Customer Service, Flatbed, Management, Sales, Sales Operations, Supervisory Skills, Supply Chain Management, Dispatching, FTL, Leadership, Pricing, Trade Shows
Education
Tennessee Technological University 1991 — 1992
Cookeville Senior High School 1988 — 1991
State of Tennessee April 2015 - Present
Live Laugh Love Everyday January 2009 - Present
Asurion April 2011 - August 2014
Asurion May 2005 - April 2011
Convergys January 2004 - March 2005
Sprint Nextel 1999 - 2005
Nashville Electric Service May 1996 - May 1998
Skills
Six Sigma Lean- Orange..., Property & Casualty..., Employee Benefits, Call Center, Call Centers, Customer Satisfaction, Process Improvement, Insurance, Leadership, Team Building, Account Management, Management, Vendor Management, Customer Service, Training, Coaching, Customer Experience, Cross-functional Team..., Program Management, Project Management, Team Leadership
Education
Tennessee State University
English and Early Childhood Development
Sandlot Solutions January 2014 - March 2015
Kforce Inc July 2013 - October 2013
AIC May 2013 - July 2013
The Computer Merchant January 2013 - March 2013
Sprint Nextel September 1998 - April 2012
Skills
DOD 8570 Complaint, Cisco Certified Network..., CompTIA A+, CompTIA Network+, Microsoft MTA Networking, Customer Service, Call Centers, Network operations, Network Security, Network Architecture, Active Directory, Microsoft Office, Cisco Routers, Cisco Security, Windows 8, Help Desk Support, Office 365, Time Management
Education
Tarrant County College 1991 — 1993
Business Management
Computerminds.com
Networking, Securtiy, Hardware
Denton County MHMR Center February 2015 - Present
Denton County MHMR Center September 2014 - February 2015
Sprint Nextel August 2007 - July 2014
Sprint Nextel October 2003 - July 2007
Best Buy May 1998 - January 2003
Skills
Wireless, Technical Support, Team Leadership, Troubleshooting, Telecommunications, Leadership, Windows, Training, Team Building, Customer Service, Management, Sales, Coaching
Education
Texas Southern University 2009 — 2013
Bachelor's of Arts, Sociology
Texas Southern University 2009 — 2013
Bachelor of Arts (B.A.), Sociology
Microsoft January 2013 - Present
Comcast Business Class May 2012 - January 2013
Sprint Nextel March 2000 - April 2012
Integer January 1999 - February 2000
Bustin & Co. January 1997 - December 1998
Springbok Technologies January 1996 - December 1996
Skills
Strategy, Product Marketing, Competitive Analysis, B2B Marketing, Product Management, Marketing Strategy, CRM, Marketing Communications, Solution Selling, Advertising, Sales Operations, Strategic Partnerships, Marketing, Segmentation, B2B, Management, Enterprise Software, Public Relations, Business Development, SaaS, Brazilian Jiu-Jitsu, Product Launch
Education
Texas A&M University 1991 — 1995
Texas A&M University
Asurion April 2005 - Present
Sprint Nextel November 1999 - March 2005
Maximus Child Support Services INC July 1993 - November 1999
Comdata 1993 - 1993
Internal Revenue Service 1990 - 1992
Skills
Computer Skills,..., , Executive..., Group Facilitation, Customer Satisfaction, Outlook, Customer Service, Customer Relations, Access, PeopleSoft, Word, Problem Solving, Microsoft Office, Data Entry, Excel, Administration, Supervisory Skills, Insurance, Research, Telecommunications, Call Center, Wireless, Troubleshooting, Windows, Documentation, Team Building, Mobile, Billing, Process Improvement, Software Documentation, Call Centers, Policy, Microsoft Excel, Mobile Devices, Microsoft Word, PowerPoint, Sales, Project Management, Invoicing
Education
Tennessee State University 1981 — 1989
Criminal Justice, Crimninal Justice Minors: Pyschology and Sociology
Mitchell High School Memphis TN 1978 — 1981
HIGH SCHOOL DIPLOMA
La India Packing Co Inc June 2015 - Present
Rackspace, the Open Cloud Company January 2014 - February 2015
Sprint Nextel May 2008 - December 2013
Sprint May 2008 - December 2013
Skills
Telecommunications, Wireless, Salesforce.com, 4G, Mobile Devices, Managed Services, Unified Communications, Cellular Communications, CDMA, Management, Enterprise Software, VoIP, Wireless Networking, Sales, Cloud Computing, Account Management, SaaS, Solution Selling, Direct Sales, Sales Process, Microsoft Office, Telephone Skills, Email Hosting, Cloud Storage, Cloud Computing IaaS, Hybrid Cloud, Rackspace Cloud, Cloud Applications, PaaS, Web Hosting, Managed Hosting, Application Hosting, Virtual Hosting, Microsoft Exchange, Lead Generation, Consulting, Customer Service, Virtualization, CRM, Business Development, Networking, New Business Development, Troubleshooting, Strategy, Leadership
Education
Texas A&M University-San Antonio 2011 — 2013
Bachelor of Arts (B.A.), Sociology and psychology
Southwest Airlines June 2015 - Present
PepsiCo - Frito Lay October 2012 - June 2015
Sprint Nextel September 2011 - September 2012
Marketsource - T Mobile April 2011 - August 2011
UPS April 2010 - July 2011
Wireless Expo September 2007 - February 2010
AT&T Mobility June 2007 - September 2007
Walmart December 2006 - May 2007
Albertsons October 2005 - October 2006
Skills
Customer Service, Sales, Merchandising, Stocking, Supervising, Management, Inventory Control, Inventory Management, Retail, Retail Sales, Sales Management, Time Management, Wireless, Grocery, Leadership, Marketing, Microsoft Excel, Microsoft Office, Sales Operations, Training, Team Leadership, Profit
Education
Tarrant County College 2013 — 2015
Associate's Degree, Marketing
Fossil Ridge High School 2003 — 2007
Diploma
Tarrant County College
Liberal Arts and Sciences, General Studies and Humanities
Temple Machine Shop Inc April 2015 - Present
Enhanced Drilling April 2014 - March 2015
National Oilwell Varco Pressure Control Group April 2012 - April 2014
TriMedx September 2011 - July 2012
TSTC / Central Texas Verterans Memorial August 2009 - August 2011
Sprint Nextel February 2007 - August 2009
AAFES September 2005 - January 2007
US Army August 2000 - August 2005
Skills
Electronics, Mechanical Systems, Hydraulics, Pneumatics, Electro-mechanical, Equipment Repair, Testing, Computer Hardware, Calibration, High Pressure, Higher Education, Microsoft Office, Component Repair, Board Level, Schematic, Assembler, Wireless, Multi Tasking, DMMs, Soldering, Always Punctual, Reliable, Pipelines, Torque, Research, BOP, Inspection, Customer Service, Power Supplies, Troubleshooting, Diagnose, Safety, Loss Prevention, Oil & Gas Industry, Maintenance, Preventive Maintenance, Communication, Analytical Skills, Problem Solving, Computer/Technical..., Leadership / Management, Organization, Teamwork, Integrity, Superior Work Ethic, Professional, Flexibility/Adaptability, Self-motivated..., Maintenance & Repair, Leadership
Education
Texas State Technical College Waco 2009 — 2011
Associates of Applied Sciences in Biomedical Equipment Technition, Biomedical Equipment Technology
Texas State Technical College Waco 2009 — 2011
Associates of Applied Sciences in Medical Imaging Systems Specialist, Medical Imaging Technology
US Railroad Retirement Board August 2013 - Present
US Railroad Retirement Board October 2010 - August 2013
Mosaic Sales Solutions January 2010 - September 2010
Qwest Communications June 2009 - January 2010
Sprint Nextel 2002 - 2009
MCI Worldcom 1999 - 2002
Intermedia 2000 - 2001
Nextlink Communications 1998 - 1999
Skills
Telecommunications, Consumer Electronics, Sales Management, Customer Relations, Retail, Vendor, Wireless, Solution Selling, VoIP, Consultative Selling, MPLS, Contract Negotiations, Unified Communications, Account Management, IP, LAN/WAN, Selling, Cloud Computing, Sales Support, Channel, Mobile, Contract Negotiation, Managed Services, Strategic Partnerships, PBX, Strategic Planning, B2B, Telephony, WAN, Negotiation, Wireless Networking, Team Building, New Business Development, Customer Retention, Data Center, Territory, Forecasting, Direct Sales, Sales Process, Vendor Relations, Blackberry, Cost Reduction, Call Center, Network Design, Channel Management, Salesforce.com, Wireless Solutions, SaaS, T1, Sales Operations
Education
Temple University
BA, Communications
Rodan + Fields November 2013 - Present
Andrew Reise Consulting July 2011 - Present
Freightquote.com February 2010 - June 2011
CenturyLink March 2006 - February 2010
Sprint Nextel June 2003 - March 2006
Accenture December 1999 - June 2003
Cerner Corporation September 1998 - December 1999
Skills
Strategy, Cross-functional Team..., Program Management, Strategic Planning, Change Management, Project Planning, Vendor Management, Performance Management, Leadership, Telecommunications, Integration, Process Improvement, Management, PMO, Requirements Analysis, IT Management, Account Management, SDLC, Project Management, CRM, Software Development
Education
Texas A&M University 1994 — 1998
BA, MIS
Texas Health Resources July 2015 - Present
Examination Management Services, Inc. June 2014 - April 2015
JPS Health Network-John Peter Smith, Fort Worth, Texas September 2013 - October 2013
Sprint Nextel July 2004 - March 2009
Texas Farm Bureau Insurance January 2002 - October 2002
Keep Your Cash, LLC 1994 - 1998
LMI Milton Roy November 1986 - January 1989
Skills
Inventory Control, Forecasting, Team Leadership, Medical Terminology, Fitnesse, Weight Training, Healthcare Information..., Leadership, Logistics, CPT-2013, ICD-10 CM, ICD-PCS, Healthcare Reimbursement, 3M Health Information..., Outlook, Customer Satisfaction, Data Entry, Customer Service, Operations Management, Time Management, Process Improvement, Access, Microsoft Excel, Microsoft Word, Teamwork, Troubleshooting, Management, Team Building, Training, Inventory Management, Office Management, Budgets, Vendor Management, System Administration, Coaching, Administrative..., Critical Thinking, PowerPoint, Sales, Program Management, Public Speaking, Strategic Planning, Cross-functional Team..., Windows, Employee Training, Project Management, Salesforce.com, Healthcare
Education
Tarrant County College 2013 — 2014
Associate of Science (A.S.), Health Care Information Technology
Tarrant County College 2012 — 2013
Certificate, Health Care Information Technology
Tarrant County College
Associate of Arts (AA), Multi-/Interdisciplinary Studies, General
PPL Electric Utilities October 2014 - Present
Time Warner Cable Business Class June 2012 - October 2014
Comcast Cable January 2011 - June 2012
US Cellular September 2007 - April 2010
Comcast Cable December 2006 - September 2007
Sprint Nextel February 2001 - December 2006
Skills
Call Center, Forecasting, Customer Experience, Budgeting, Customer Service, Business Analysis, Competitive Analysis, Speech Analytics, Workforce Planning, Board of Directors..., Wireless, Vendor Management, Business Intelligence, Compensation Structure..., Key Performance..., Sales Management, Customer Retention, Change Management, Multi-Site Operations, Mergers, Acquisitions, Incentive Programs, Call Centers, Budgets, Mergers & Acquisitions, Compensation Structures, Leadership, Call Center Development, Cross-functional Team..., Sales Operations, Telecommunications, Performance Management, Process Improvement, Customer Satisfaction, Workforce Management, Team Leadership, Management, Program Management, P&L Management, Contract Negotiation, Analysis
Education
Texas Lutheran University
Bachelor of Business Administration (BBA), Finance, General
Webster University
Master of Business Administration (MBA), Finance, General
Defense Logistics Agency May 2011 - August 2011
Sprint Nextel June 2010 - August 2010
Skills
Microsoft Office, SAP, HTML, C, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Access, Outlook, Social Media, Data Analysis, Statistics
Education
Temple University - Fox School of Business and Management 2008 — 2012
BBA, Actuarial Science
Rockfish March 2015 - Present
Square One Advertising June 2012 - March 2015
Out Cold Marketing 2011 - July 2014
Ansira May 2011 - May 2012
Sprint March 2008 - May 2010
Sprint Nextel July 2007 - March 2008
Sprint Nextel July 2006 - July 2007
Skills
Google Analytics, Strategy, Management, Web Analytics, Analysis, Social Media Marketing, Marketing Strategy, Marketing, Advertising, Interactive Marketing, Google Adwords, WebTrends Analytics, Microsoft Excel, Telecommunications, Project Planning, Microsoft Office, Customer Insight, PPC, Coremetrics Analytics, Consumer Insights, Excel, Kenshoo, E-commerce
Education
Texas Christian University - M.J. Neeley School of Business 2010 — 2011
MBA, Marketing
The University of Kansas 2002 — 2006
Bachelor of Science, Finance and Business Administration
PKF Consulting USA September 2010 - Present
Caesars Palace May 2010 - August 2010
PKF Consulting USA April 2008 - August 2010
The Melting Pot Restaurants February 2008 - February 2009
Hyatt Hotels Corporation July 2006 - December 2008
Sprint Nextel January 2005 - June 2006
Skills
Hospitality Consulting, Feasibility Studies, Market Analysis, Market Research, Valuation, Hotel Asset Management, Public-private..., Consulting, Sales, Hotels, Hospitality Industry, Hotel Management, Management, Hospitality, Hospitality Management, Catering, Revenue Analysis, Resorts, Banquets, Food & Beverage, Event Management, Tourism, Customer Service, Restaurants, Microsoft Office, Microsoft Excel, PowerPoint
Education
University of Houston 2006 — 2010
BS, Hotel & Restaurant Management
Texas A&M University 2003 — 2004
Nahee Enterprises September 1969 - Present
Too Old Dudes May 2009 - July 2012
Center for Nonprofit Management 2004 - 2009
AT&T October 1994 - November 1998
JCPenney July 1983 - December 1993
Sprint Nextel November 1989 - March 1990
Computer Associates (CA) - XECA February 1988 - November 1988
Skills
Databases, Database Design, COBOL, Programming, DB2, Web Development, Systems Analysis, JCL, Software Documentation, Database Administration, IMS DB/DC, Data Analysis, MVS, CICS, Data Warehousing, Visual Basic, Unix, Crystal Reports, Access, SQL, Software Development, Microsoft Office, Operating Systems, Windows, TSO, IBM Mainframe, SharePoint, Database Admin, Database Management, MySQL, Software Design, Software Installation, Application Design, Application Development, VB.NET, C++, PHP, JavaScript, HTML/XML, CSS, DOS, VM, IBM Utilities, Information Management, Web Design, Website Development, Computer Graphics, Photoshop, Technical Training, Microsoft SQL Server
Education
Tarrant County College 1969 — 1973
2 Degrees, Engineering, Technical Illustration, Graphic Arts, Computer Science
L. D. Bell 1967 — 1969
Diploma, Drafting, German, Art, Band
Lawrence D. Bell 1967 — 1969
Diploma, Drafting, German, Art, Band
Sprint Nextel August 2010 - Present
San Marcos City Realty April 2010 - Present
Skills
Sales, Telecommunications, Customer Retention, Direct Sales, Salesforce.com, Wireless, Customer Experience, Sales Management, Customer Service, Team Leadership, Training, Wireless Networking, Mobile Communications, Marketing, Time Management, Management
Education
Texas State University-San Marcos 2006 — 2009
BBA, Business Management
IBM June 2014 - Present
Sprint March 2010 - May 2014
Sprint Nextel November 2007 - March 2010
Sprint Nextel January 2004 - October 2007
Sprint Nextel February 2003 - December 2004
Sprint Nextel September 1999 - January 2003
Skills
Fixed Mobile Convergence, Windows Mobile, VoIP, Wireless, Telecommunications, Routing, Networking, Enterprise Software, SIP, TCP/IP, Managed Services, MPLS, IP, WAN, M2M, Sales Operations, 4G, Troubleshooting, Unified Communications, Management, Professional Services, LAN-WAN, Sales Engineering, VPN, Telephony, Network Design, ATM networks, Mobile Devices, Dynamic Speaker, Speaker at Central..., Speaker at GTC..., Panelist at ISSA Mobile..., Wireless Networking, CDMA, Cellular Communications, Ethernet, LTE, DSL, WiMAX, Cloud Computing, Solution Selling, Frame Relay, SDH, SIP Trunking, Data Center, Network Engineering, Cisco Technologies, Virtualization, SaaS, EVDO
Education
Texas A&M University 1994 — 1999
Bachelors, Business Administration
Sprint Associate Engineering Program 1999 — 2000
Telecommunications Engineering
NASCAR January 2013 - Present
NASCAR Hall of Fame June 2011 - January 2013
Octagon Sports Marketing March 2010 - July 2011
Charlotte Motor Speedway August 2009 - December 2009
Sprint Nextel May 2007 - August 2007
Education
Texas A&M University 2005 — 2009
BA, Communications
TelePacific Communications September 2014 - Present
Truphone January 2014 - September 2014
Sprint Nextel January 2012 - December 2013
Sprint April 2010 - December 2011
24 Hour Fitness October 1998 - November 2009
Skills
Unified Communications, Wireless, Managed Services, MPLS, Solution Selling, Telecommunications, M2M, Fitness Training, Sales Management, P&L Responsibility, Financial and..., Oil & Gas Industry, VoIP, Account Management, Project Management, Business Continuity, B2B, CRM, Direct Sales, Enterprise Software, Leadership, Mobile Devices, New Business Development, P, Sales, Sales Operations, Sales Process, Selling
Education
Texas A&M University-Kingsville 1995 — 1998
Business Administration, Management and Operations
The Agency 2011 - Present
Asurion June 2010 - Present
Sprint Nextel August 2008 - May 2010
Education
Tennessee State University 2003 — 2007
Mass Communications, Radio/Television
Texas Capital Bank May 2015 - Present
Texas Capital Bank May 2012 - May 2015
Texas Capital Bank July 2008 - May 2012
Hutton Communications October 2007 - July 2008
Dallas Security Systems April 2006 - December 2006
Sprint Nextel January 2004 - July 2005
US Navy October 2003 - July 2004
MicroAge College Station July 2002 - April 2003
Genesta Partnership January 2000 - July 2002
Skills
Software Documentation, Business Intelligence, Testing, Integration, Business Analysis, Visio, Analysis, Project Management, SharePoint, Software Development, Microsoft SQL Server, IIS, Unix, Windows, Active Directory, Software Project..., HTML, Disaster Recovery, Databases, SSRS, SDLC, DHCP, IT Management, Requirements Analysis, System Deployment, Information Technology, Process Improvement, Customer Service, SQL, Requirements Gathering, Management, Leadership, Consulting, Strategy, Security, Training
Education
DeVry University 2007 — 2009
Associate's degree program in network systems administration., System, Networking, and LAN/WAN Management/Manager
University of Colorado Colorado Springs 2003 — 2005
Management Information Systems, General, Junior
Texas A&M University 2002 — 2004
Management Information Systems, General, Freshman
Rockwall High school 1998 — 2001
Diploma, General Studies
Infinity Management Agency January 2001 - Present
CVS Caremark Corporation April 2010 - March 2015
CVS Caremark Corporation 2007 - 2012
CVS Caremark Corporation August 2005 - April 2007
MedSolutions April 2004 - May 2005
Sprint Nextel December 2000 - April 2004
Skills
Consultation, Small Business..., Notary Public, Medicare Part D, Event Planning, Event Management, Customer Service, Business Development, Call Center, Account Management, Healthcare, Call Centers, Social Networking, Marketing, Team Building, Marketing Strategy, Training, Project Management, Troubleshooting, Telecommunications, Employee Training, Budgets, Pharmacy Benefit..., Cross-functional Team..., Leadership, Sales, Insurance, Process Improvement, Customer Satisfaction, Team Leadership, Analysis, Coaching, Data Analysis, Strategy, Management, CRM, Strategic Planning, Program Management, Vendor Management, Leadership Development, Salesforce.com, Recruiting, Business Analysis, Medicare, Medicaid
Education
Tennessee State University 1991 — 1997
BBA, Marketing
Whites Creek Comprehensive High School 1988 — 1991
Diploma
Comcast September 2011 - Present
Cricket Communications February 2010 - August 2011
Ericsson Services September 2009 - January 2010
Sprint Nextel July 1998 - September 2009
PrimeCo Personal Communications September 1995 - July 1998
GTE Mobilnet September 1994 - September 1995
Barrios Technology, Inc. May 1990 - July 1993
Skills
CDMA, 4G, Cellular Communications, RF, LTE, Microwave, RF Engineering, Wireless, 3G, Optical Fiber, EVDO, Antennas, Headend, Hub, Management, Team Leadership, Cross-functional Team..., Process Improvement, Network Optimization, Mobile Devices, WiMAX, RF design, Fiber Optics, Network Design, Telecommunications, IP, RAN, Wireless Networking, WiFi, Broadband, MapInfo, Ethernet, Mobile Communications
Education
The Aji Network 2006 — 2008
Business Professional's Course
Texas A&M University 1993 — 1994
B.S., Electrical Engineering
Texas A&M University 1986 — 1990
B.S., Bioengineering
Port Neches-Groves High School 1982 — 1986
Diploma
MasTec Network Solutions November 2012 - Present
nsoro January 2012 - November 2012
Nsoro September 2010 - January 2012
Nsoro May 2009 - September 2010
Sprint Nextel July 2006 - January 2009
Nextel Partners, Inc. January 2002 - June 2006
Flextronics February 1999 - January 2002
LCC 1996 - 1999
Skills
Wireless, GSM, Vendor Management, Telecommunications, CDMA, Operations Management, Contract Negotiations, UMTS, Cellular, Vendor Relations, Program Management, Wireless Networking, Project Planning, Budgeting, Construction Management, Scheduling, LTE, Excel, Team Leadership, Construction, Deployment, P&L Management, Cellular Communications, Budgets, Contract Negotiation
Education
Temple University 2001 — 2006
BS
Datamax of Texas September 2010 - January 2011
U.S. Department of Commerce June 2009 - September 2010
Sprint Nextel 2006 - June 2009
Nortel 2004 - 2006
Kronos 1999 - 2000
Skills
Business Analysis, System Administration, Visio, SQL, IT Strategy, Software Development, Disaster Recovery, Business Intelligence, Troubleshooting, Wireless, Leadership, Enterprise Architecture, Project Management, Software Project..., SDLC, VoIP, Requirements Analysis, Integration, Telecommunications, Management
Education
University of Texas at Dallas - Naveen Jindal School of Management 2003 — 2005
Masters, MIS
Texas A&M University
BA
Sprint Nextel 2003 - 2008
Nextel 2003 - 2003
Nextel 2000 - 2003
Renewable Resources 1998 - 1999
AlliedSignal Inc. 1996 - 1998
Skills
Cross-functional Team..., Management, Emergency Management, Environmental Awareness, Strategic Planning, Business Continuity, Business Continuity..., Wireless, Telecommunications, Project Planning, Networking, Testing, Integration, CDMA, Cellular Communications, LTE, Change Management, Program Management, Engineering
Education
Tennessee Technological University 1994 — 1999
B.S., Chemical Engineering
OpenLink Financial 2012 - Present
Solarc October 2007 - March 2012
OakTree Software 1998 - 2000
Sprint Nextel 1998 - 2000
PW Consulting 1996 - 1998
Education
Texas A&M University 1993 — 1996
Bachelor of Business Administration (BBA), Management Information Systems, General
H&R Block May 2014 - Present
H&R Block 2007 - May 2014
Embarq 2005 - 2007
Sprint Nextel 2001 - 2005
Skills
Strategic Communications, Internal Communications, Corporate Communications, Public Relations, Press Releases, Marketing Communications, Newsletters
Education
Texas Christian University 1993 — 1997
BS, Journalism - AD/PR
Alcatel-Lucent October 2012 - Present
Norconsult Telematics April 2010 - June 2012
STC May 2009 - May 2010
Almozoon Telecom-AMT February 2008 - April 2009
SprintNextel April 2005 - July 2007
Sprint Nextel February 2002 - April 2005
SprintNextel March 1997 - February 2002
Skills
GSM, LTE, Computer Network..., Telecommunications, Wireless, UMTS, VoIP, Network Design, CDMA, WiMAX, SS7, DWDM, SDH, IP, 3G, Routing, SIP, Integration, Fiber Optics, Testing, NGN
Education
The University of Tennessee at Chattanooga 1996 — 2001
MS, EE
Tennessee Technological University 1983 — 1988
BS, ENGINEERING
BAE Systems March 2013 - Present
Esterline January 2008 - February 2013
Astronautics Corporation of America October 2007 - November 2007
EP Network Storage Performance Lab, Inc. May 2007 - September 2007
Sprint Nextel August 2004 - October 2005
Sprint Nextel January 1999 - July 2002
KNOWLEDGE BASED SYSTEM, INC. October 1998 - December 1998
Skills
Embedded Software, RTOS, Linux, Embedded Systems, Testing, DO-178B, Software Development, Software Design
Education
Texas A&M University
Ph.D., Computer Science
eVerge Group September 2013 - Present
Boy Scouts of America April 2011 - September 2013
Research Now (an e-Rewards Company) August 2010 - April 2011
Susan G. Komen for the Cure January 2007 - August 2010
Triad Hospitals, Inc. 2005 - 2007
HCA Healthcare 2003 - 2005
Sprint Nextel November 2001 - March 2003
Nortel Networks 1996 - 2001
Skills
PeopleSoft, Process Improvement, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Accounting, Budgets, Auditing, Integration, Project Management, Finance, Accounts Payable, Accounts Receivable, Payroll, Management, Consolidation, Project Planning, Financials, Financial Reporting, Business Analysis, Business Process..., General Ledger, Healthcare, Telecommunications, Financial Modeling, Non-profits
Education
Texas A&M University 1987 — 1991
BBA, Finance
Genuine Parts/NAPA Auto Parts February 2012 - Present
Fujitsu October 2010 - February 2012
Buchanan Associates February 2012 - 2012
Deployment Solutions 2007 - August 2007
LaQuinta March 2007 - July 2007
Sprint Nextel 1999 - 2007
Let's Talk Cellular 1999 - 2001
Skills
Integration, Telecommunications, Troubleshooting, Management, Wireless, Program Management, Leadership, Network Security, SharePoint, Hardware, Vendor Management, IT Management, Linux, Networking, Security, Cloud Computing, Data Center, Process Improvement, Cross-functional Team...
Education
Texas A&M University-Commerce 1976 — 1977
Sprint Nextel January 2010 - Present
Sprint Nextel 2009 - 2010
Boost Mobile 2007 - 2009
Sprint October 2006 - August 2007
Advanced Technology Group April 2006 - October 2006
bcgi January 1997 - April 2006
Skills
Wireless, Telecommunications, Mobile Devices, Vendor Management, Program Management, CDMA, Integration, Managed Services, Software Development, Billing Systems, GSM, Product Management, Quality Assurance, WiMAX, Team Leadership, Management, Leadership, Testing, Account Management, Analysis, Business Strategy, Cross-functional Team..., Project Management, Requirements Management
Education
Instituto Tecnologico de Chihuahua 1983 — 1987
Engineer's degree, Electronics Engineering
Instituto Tecnológico y de Estudios Superiores de Monterrey 1981 — 1983
Industrial Engineer in Electronics, Electronics Engineering
Capital One August 2013 - Present
Capital One 2013 - 2015
Capital One 2013 - 2015
Deloitte February 2007 - August 2013
WellPoint 2013 - 2013
Capital One 2013 - 2013
ExxonMobil 2010 - 2011
Sprint Nextel 2007 - 2007
SAS 2004 - 2005
SAS 2004 - 2005
Skills
SQL Server, SSIS, SQL, Datastage, Oracle, VBA, VBScript, Microsoft SQL Server, ETL, Business Intelligence, Requirements Gathering, Data Warehousing, Requirements Analysis, Data Modeling, SDLC, Data Analysis
Education
Texas A&M University 2005 — 2006
MS MIS, MIS
Texas A&M University - Mays Business School 2005 — 2006
Master of Science (MS), Management Information Systems, General
University of Mumbai 1997 — 2001
BE, Electronics
Sprint Nextel January 2007 - Present
Sprint Nextel January 2005 - December 2006
Sprint January 2003 - December 2004
Skills
CDMA, RF, WiMAX, Microwave, EVDO, Management, LTE, CDMA2000, 3G, iDEN, RF Engineering, Wireless, Cellular Communications, 4G, Telecommunications
Education
Texas A&M University 1988 — 1993
BS, Electrical Engineering
Sprint Nextel March 1999 - Present
Sprint 1999 - Present
Education
Tarrant County College 1983 — 1986
Sandvine May 2015 - Present
Sandvine January 2012 - Present
Flextronics July 2011 - December 2011
Redknee July 2010 - July 2011
Technical University of Braunschweig 2007 - July 2010
INRS 2006 - 2007
Sprint Nextel June 2005 - August 2006
University of Kansas 2003 - 2005
University of Jordan July 2002 - July 2003
Siemens Mobile July 2001 - September 2001
Skills
Wireless, LTE, Telecommunications, IP, WiMAX, SIP, UMTS, Networking, Product Management, Integration, Java, Matlab, Architecture, C#, Cisco Technologies, Architectures, Team Leadership, Product Evangelism, Multi-Cultural Team..., Feature Prioritization, Feature Definition, Product Requirement..., MRDs, Product Road Mapping, Pragmatic Marketing..., Business Case..., Business Strategy, Business Analysis, Product Design, Product Marketing, Product Launch, Pragma, RESTful architecture, Telecommunications..., Policy Management, 3GPP, Deep Packet Inspection, Mobile Devices
Education
Technische Universität Braunschweig 2007 — 2009
PhD
Université du Québec - Institut national de la recherche scientifique 2006 — 2007
PhD
The University of Kansas 2003 — 2005
MSc
University of Jordan 1997 — 2002
BSc
Jubilee School 1993 — 1997
High School
Streamline Engineering & Design July 2010 - Present
Sprint Nextel May 2005 - Present
RealCom Associates / Clearwire July 2009 - May 2010
Development Systems Inc / AT&T December 2009 - March 2010
T-Mobile September 2008 - February 2009
Whalen & Company / Tetra Tech Inc August 1998 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - May 2005
Whalen & Company / Tetra Tech Inc June 1995 - December 2002
Texas Transportation Institute July 1993 - May 1995
Education
Texas A&M University 1993 — 1995
MS, Construction Mgmt
Gogte Institute of Technology 1986 — 1990
BE, Civil Engineering
Sprint Nextel 2001 - 2006
Sprint 2000 - 2005
Skills
ITIL, SDLC, Business Analysis, Integration, Vendor Management, Management, Telecommunications, Data Center, Disaster Recovery, Process Improvement, IT Operations, IT Service Management, Requirements Analysis, IT Management, PMO, PMP, IT Strategy, Project Portfolio...
Education
Texas Christian University 1968 — 1970
GNC December 2011 - Present
RadioShack September 2008 - November 2011
Enhanced Wireless April 2007 - May 2008
Sprint Nextel 2003 - 2007
Nextel Communications 2001 - 2007
Famous Brand Electronics/Damith 1996 - 1998
RadioShack 1993 - 1998
Skills
Customer Retention, Account Management, Store Management, Leadership, Merchandising, Customer Satisfaction, Team Management, Retail, Coaching, Business Planning, Direct Sales, Sales Operations, Sales Management, Inventory Management, Sales, Forecasting, Team Building, Income Statement, Profit, Recruiting, Management, Operations Management, Customer Service, Training, Cross-functional Team..., Marketing Strategy, Loss Prevention, P&L Management, Customer Experience, Sales Process, Retail Sales, Multi-unit, Telecommunications, Inventory Control, Wireless, Performance Management, Pricing, New Business Development, Team Leadership, Selling, Driving Results, Hiring, Cold Calling, P&L, Time Management, Visual Merchandising, B2B, Multi-Unit
Education
Temple University
Bachelor of Business Administration
Springfield Township High School
Sprint PCS November 1996 - Present
Sprint Nextel November 1996 - Present
Skills
Wireless, Telecommunications, CDMA, Call Centers, 4G, Mobile Devices, IP, MPLS, Managed Services, Cellular Communications, Solution Selling, T1, Troubleshooting, Customer Retention, Wireless Networking, Customer Satisfaction, EVDO, Ethernet
Education
Tarrant County College 1994 — 1996
Associate's degree, Applied Science
Koverse 2012 - January 2015
XM Satellite Radio June 2008 - September 2008
Sprint Nextel October 2007 - May 2008
RouteTo1 2008 - 2008
Adtran 2005 - 2007
Texas A&M University June 1998 - May 2005
Skills
Flex, AJAX, Java, JavaScript, Java Enterprise Edition, CSS, Linux, Subversion, REST, Eclipse, User Interface, Web Services, Git, PHP, Web Applications, GUI, Maven, XML, JSON, Design Patterns, OOP, SQL, HTML, Object Oriented Design, IT Operations Management, Channel Partners, Hadoop, MapReduce, Front-end Development, jQuery, MVC, Unit Testing, Ant, SOAP, PostgreSQL, MySQL, Scrum, JDBC, SOA, Puppet
Education
Texas A&M University 2000 — 2005
Bachelor of Science (BS), Telecommunications Engineering Technology
Euronet Worldwide September 2012 - Present
Shawnee Mission School District August 2008 - August 2012
Sprint Nextel May 2002 - May 2004
Self-Employed IT Professional January 1999 - May 2002
Sprint Nextel July 1992 - January 1999
Education
University of Missouri-Kansas City 2004 — 2008
Bachelor of Science (B.S.), Mathematics
University of Missouri-Kansas City 2004 — 2008
Bachelor of Arts (B.A.), Secondary Education and Teaching
University of Kansas - Graduate School of Business 1995 — 1997
Master of Business Administration (M.B.A.), Finance
Texas Christian University 1988 — 1992
Bachelor of Business Administration (BBA), Finance
Verizon Wireless August 2013 - Present
Verizon Wireless June 2008 - August 2013
Sprint Nextel December 1989 - March 2008
sprint 1990 - 1995
Skills
Cisco Technologies, Networking, High Availability, Routers, Wireless, Telecommunications, Switches, Firewalls, Troubleshooting, Load Balancing
Education
Texas A&M University 1986 — 1987
New Image Marketing Agency World Car Auto Group January 2015 - Present
Sprint Nextel March 2001 - June 2014
Interaction Associates March 1998 - 2001
City Year January 1994 - 1997
Skills
Leadership Development, Training, Coaching, Leadership, Management, Team Building, Sales, Human Resources, Employee Training, B2B, Telecommunications, Organizational..., Training Delivery, Public Speaking, Executive Coaching, Workshop Facilitation, Lead Generation, Public Relations, Staff Development, Team Leadership, Instructor-led Training, Retail, Business Coaching, E-Learning, Adult Education, Personal Development, Needs Analysis, Program Management, Program Development, Program Evaluation, Program Coordination, Program Facilitation, Cross-functional Team..., Educational Leadership, Organizational..., Strategic Leadership, English/Spanish
Education
Texas State University 1969 — 1974
Education, English/Spanish
Minnesota Graduate School of Theology 1985 — 1989
Christian School Administration, Counseling
Clear Channel Outdoor June 2007 - Present
The Beryl Companies February 2007 - May 2007
Sprint Nextel November 1997 - January 2003
Skills
Accounts Receivable, Advertising, Sales, Risk Management, Contract Negotiation, Financial Reporting, Sales Management, Financial Analysis, Budgets, General Ledger, Forecasting, Financial Accounting, QuickBooks, Payroll, Invoicing, Management, Customer Service, Finance, Analysis, Auditing, Training, Account Management
Education
Tarrant County College 2005 — 2008
Innovative Companies November 2012 - Present
Innovative Telephone Corporation - Virgin Islands August 2010 - Present
Sprint Nextel January 2003 - August 2010
Fort Worth JSB April 2000 - January 2003
Skills
Telecommunications, Project Management, Product Management, Strategic Planning, Cellular Communications, Vendor Management, Team Leadership, Forecasting, Team Building, Wireless, M2M, Solution Selling, Sales Management, Program Management, Direct Sales, Strategic Partnerships, Mobile Devices, Product Marketing, Process Improvement, Customer Experience
Education
Tarrant County College 2000 — 2004
VCE October 2014 - Present
IBM June 2013 - August 2014
Visa March 2012 - June 2013
Visa August 2011 - March 2012
Jeppesen October 2008 - August 2011
Ciber May 2007 - October 2008
DIRECTV February 2007 - May 2007
Sprint Nextel August 2006 - February 2007
INFOMART March 2006 - August 2006
Computer Sciences Corporation August 2005 - March 2006
Skills
VMware, Virtualization, Disaster Recovery, Active Directory, Windows Server, Microsoft SQL Server, Data Center, DNS, Microsoft Exchange, Integration, Servers, VMware ESX, VMware Infrastructure, IIS, System Deployment, Group Policy, Cisco Technologies
Education
Texas State Technical College 1987 — 1990
AAS, Bio-medical Equipment Technology, Laser ElectroOptics Technology
AT&T February 2013 - Present
Ericsson September 2009 - January 2013
Sprint Nextel July 2003 - September 2009
Wireless Facilities Inc. August 1997 - July 2003
Skills
TEMS, WCDMA, Actix, TEMS Investigation, GSM, MapInfo, Invex, Planet, Qualcomm Engineering..., Wizard, iDEN, IS-136, ANET Tool, Agilent Technology, Windcatcher, MCOM, Business Objects, EVDO, LTE, RF, Wireless, CDMA, Cellular Communications, Network Optimization, 3G, UMTS
Education
Tennessee Technological University 1992 — 1997
Bachelor of science in Electrical Engineering
CompuCom November 2013 - Present
CompuCom April 2009 - December 2012
Getronics 2006 - 2009
SBC, Inc. 2004 - 2005
APAC Customer Services 1999 - 2001
Sprint Nextel 1997 - 1999
Sprint Nextel 1996 - 1997
Skills
SQL, Visio, Technical Support, Troubleshooting, SharePoint, Windows, Sonicwall, MySQL, Operating Systems, Requirements Analysis, IT Management, Cisco Technologies, VBScript, ITIL, Vendor Management, Help Desk Support, IT Operations, System Deployment, IT Service Management, Incident Management, MS Project, Call Centers, Software Project..., Business Analysis, Culture Change, Integration, Project Management, Project Planning, Service Delivery, Service Desk, Software Documentation
Education
Texas A&M University-Corpus Christi 2001 — 2004
Computer Information Systems
New Breed Logistics September 2010 - Present
TXU Energy 2009 - 2010
SAP North America September 2007 - January 2009
UPS Supply Chain Solutions May 2006 - August 2007
Sprint Nextel October 2000 - May 2006
Skills
Training, CRM, Integration, Management, Analysis
Education
The University of Texas at Arlington 2003 — 2006
Bachelor of Arts degree, Interdisciplinary Studies Program titled; Information Technology
Tarrant County College 2000 — 2002
Associate of Applied Science degree, Information Management and Application Development
Ericsson Services Inc. July 2010 - Present
Ericsson Services Inc. September 2009 - July 2010
Sprint Nextel December 1998 - September 2009
Education
Texas A&M University 1996 — 1998
MS, Electronics, Telecommunications
Sprint January 2013 - Present
Wirevibe March 2009 - March 2013
Sprint June 1994 - March 2009
Sprint Nextel 1994 - 2009
Skills
Java, HTML + CSS, Joomla, PHP development, phpBB, Oracle, PHP, HTML, Software Development, SDLC, Windows, Unix, Web Applications, Integration, Linux, SQL, Web Services, Eclipse, MySQL, Requirements Analysis, XML, LAMP, Databases, Agile Methodologies
Education
Texas A&M University 1989 — 1994
BS, Computer Engineering
Ericsson September 2009 - Present
Sprint Nextel March 2006 - September 2009
Nextel Partners 2002 - 2006
Lucent Technologies October 2000 - February 2002
PrimeCo January 2000 - September 2000
Skills
CDMA, Wireless, Telecommunications, EVDO, Microwave, Wireless Networking, RF, 4G, RAN, GSM, RF Engineering, Network Optimization, LTE, Cellular Communications, IP, Network Engineering, Troubleshooting, 3G, System Deployment, Operations Management, Switches
Education
University of West Florida 2008 — 2012
BS, Physics
Texas A&M University 1988 — 1993
Engineering
Sprint September 2007 - October 2013
Sprint Nextel April 2002 - September 2007
Nextel January 2001 - April 2002
Acer June 1997 - August 2001
Skills
Wireless, Telecommunications, IP, Mobile Devices, Technical Support, Management, Networking, Troubleshooting, Switches, Training, Hardware, TCP/IP, Customer Satisfaction
Education
Temple College
Network Administration
Executive Secretarial School
North Hills Medical Center October 2013 - Present
Sprint Nextel September 2009 - September 2010
Paychex January 2009 - April 2009
ADP October 2007 - October 2008
RentalOne January 2007 - October 2007
NationsRent September 1995 - January 2007
Skills
Sales Process, Cold Calling, Medical Devices, Sales Management, Sales, Healthcare, Sales Operations, Selling Skills, Direct Sales, Management, Marketing, Strategy, Training
Education
Texas Christian University 2012 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
University of North Texas
BBA, Business
Millennium Pipeline Company October 2014 - Present
Independent Energy Consultant April 2014 - October 2014
Inergy/Crestwood Midstream Partners LP September 2011 - April 2014
Latitude Technologies July 2005 - September 2011
Austin District of the United Methodist Church July 2010 - August 2011
Sprint Nextel May 1998 - October 1999
Integrated Network Solutions May 1997 - May 1998
Hewlett-Packard May 1995 - May 1997
E-Systems January 1988 - May 1995
Skills
Natural Gas, Energy, Commodity, Gas, Commodity Markets, Contract Management, Process Scheduler, Contract Negotiation, Transportation, Financial Analysis, Business Development, Pipelines, Energy Industry, Strategic Planning, Business Strategy, Energy Markets, Oil/Gas, Oil & Gas Industry, Oil
Education
Southern Methodist University - Perkins School of Theology 2007 — 2010
MTS, Theology
The University of Dallas
MBA, Business
Texas A&M Commerce
B. S., Computer Science, Mathematics
Emcor Goverment Services May 2006 - Present
Sprint Nextel December 1983 - March 2005
United States Air Force May 1969 - April 1973
Skills
Microsoft Office, Customer Service, Customer Relations, Unix systems..., Veritas backup systems, Good Mechanical skills, Aircraft Maintenance, A&P, Supervisory Skills, Process Improvement, Microsoft Word, Microsoft Excel, System Administration, Bilingual-English/Spanis..., Micorsoft Excel, Microsoft Outlook, IT Operations, Software Installation, Computer Hardware
Education
Stephens A & P School
A&P License, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Tarrant County College
Associate's degree, Business Administration and Management, General
LAM Technology July 2012 - Present
UPS May 2011 - July 2012
Sprint Nextel June 2009 - June 2011
AT&T Mobility November 2003 - May 2009
Skills
Telecommunications, Analysis, Account Management, Wireless, Solution Selling, Managed Services, Contract Negotiation, Salesforce.com, Business Development, Mobile Devices, Mobile Technology, Direct Sales, VoIP, CRM, Unified Communications, Customer Service, Sales Process, Sales, Cold Calling, Business Intelligence
Education
Texas A&M University - Mays Business School 1999 — 2003
BBA, International Management
FWISD August 2014 - Present
Headline Mentors & Performing Arts January 2009 - Present
Headline Mentors & Performing Arts January 2009 - Present
Sprint Nextel March 1999 - January 2013
Skills
Non-profits, Social Entrepreneurship, Fundraising, Entrepreneurship, Public Speaking, Social Media, Social Enterprise, Philanthropy, Event Planning, Social Media Marketing, Volunteer Management, Social Networking, Nonprofits, Training, Human Resources, Leadership Development, Community Development, Organizational..., Workshop Facilitation, Acting, Event Management, Facebook, Community Outreach, Blogging, Business Planning, Online Marketing, Newsletters, Marketing Communications, Program Development, Staff Development, Strategic Planning, Copywriting, Team Building, Non-profit..., Press Releases, Grants, Team Leadership, Creative Writing, Business Networking, Marketing
Education
University of Phoenix 2010 — 2012
Masters of Adult Education, Adult and Continuing Education and Teaching, 3
University of Phoenix
Masters of Arts, Adult Education and Training, 3.35 GPA
University of Phoenix 2009 — 2009
Bachelors Degree, Marketing
Tarrant County College
Associate of Arts (A.A.), Business
Connectivity Source(Sprint) February 2014 - Present
ConocoPhillips November 2013 - January 2014
T-Mobile December 2011 - October 2013
Sprint Nextel November 2010 - December 2011
Sprint Wireless November 2010 - December 2011
Enterprise Rent A Car January 2009 - October 2010
Olive Garden Restaurant April 2008 - January 2009
Anhesur Bush - Silver Eagle February 2007 - April 2008
Olive Garden Italian Restaurant August 2002 - August 2006
Skills
Marketing Communications, Customer Satisfaction, Advertising Sales, Inside Sales, Corporate Management, Management, Sales Management, Customer Service, Cold Calling, Direct Sales, New Business Development, Salesforce.com, Employee Training, Marketing, Sales Operations, B2B, Sales, Time Management, Sales Process, Budgets, Solution Selling, Account Management, Customer Retention, Building Relationships, CRM, Customer Experience, Mobile Devices, Sales Presentations, Selling, Strategic Partnerships, Telecommunications, Wireless, Training
Education
Texas Southern University 2000 — 2006
BA in Science, Psychology
Texas Southern University 2000 — 2006
Bachelor Arts, Psychology
SunGard September 2007 - Present
sungard June 2001 - Present
VeriCenter August 2003 - August 2007
Sprint Nextel June 2001 - August 2003
Skills
Managed Services, Vendor Management, Business Continuity, Cisco Technologies, ITIL, Change Management, Incident Management, Storage, Service Delivery, Professional Services, SaaS, Telecommunications, CRM, Enterprise Software, Program Management, IT Operations, VMware, Servers, IT Service Management, IT Management
Education
Texas State Technical College 1999 — 2001
associate, network admin
Texas State Technical College Waco 1979 — 1981
Associate's degree, Animal Technology
AmerisourceBergen March 2015 - Present
Express Scripts September 2005 - Present
Express Scripts September 2013 - June 2014
Sprint Nextel October 1988 - March 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Process Improvement, CRM, Team Leadership, Time Management, Management, Training, Contract Negotiation, Business Analysis, Healthcare, Project Management, Leadership
Education
Texas A&M University-Commerce 1980 — 1984
Business Administration, Management and Operations
Wells Fargo Home Mortgage October 2010 - Present
Vector Marketing Corporation June 2010 - Present
Sprint Nextel August 2008 - April 2010
AMM Techz November 2003 - January 2008
Walgreens October 2004 - April 2006
Temple University August 1999 - October 2003
Skills
Troubleshooting, (Internet, Mobile..., Technical Support, XP, Software Installation, OS X, Hardware, Management, Help Desk Support, Windows, Call Centers, Sales, Databases, Customer Service, Analysis, Wireless, Laptops
Education
Temple University 1995 — 1999
Bachelor of Science, Electrical Engineering Technology; Data & Telecommunications
Stream Realty June 2012 - Present
JP Realty Partners April 2011 - June 2012
CBRE/CB Richard Ellis March 2006 - April 2011
First American Title August 2003 - March 2006
Sprint Nextel 2001 - 2003
Skills
Yardi, MRI Software, Lease Audit, Corporate Real Estate, CTI, Kardin, Accounts Receivable, General Ledger, Leases, Property Management, JD Edwards, Budgets, Lease Administration, Financial Analysis, Yardi Voyager, Financial Reporting, Accounts Payable, Real Estate, Tenant, Commercial Real Estate
Education
Tarrant County College 1980 — 1981
Criminial Justice
Elementary, Jr High, High Scool
Progresssive Networks January 2009 - Present
Sprint Nextel May 2000 - July 2008
Skills
CCNA, Network Administration, Switches, Troubleshooting, TCP/IP, Security, VPN, DNS, Network Design
Education
Texas A&M University-Commerce 1997 — 1998
Bachelor of Science (BS), Computer and Information Sciences and Support Services
US Postal Service February 1998 - Present
Sprint Nextel 1996 - 1998
National Semiconductor 1994 - 1996
Skills
Government, Policy, Customer Service, Data Entry, Microsoft Word, Microsoft Office, Conflict Resolution
Education
Tarrant County College
Sprint Nextel September 2010 - Present
Massage Envy September 2009 - July 2010
IRT June 2007 - August 2009
Education
Texas Southern University 2005 — 2010
bachelors of art, english and political science
Verizon Wireless February 2012 - Present
SBA Communications Consultant for Verizon Wireless August 2008 - November 2011
Baran Telecom June 2007 - August 2008
Sprint Nextel June 1996 - June 2007
Skills
LTE, Wireless
Education
University of Phoenix 2003 — 2005
MBA, Accounting
Texas A&M University 1985 — 1989
BS, Speech Communications
AT&T Communication Solution September 2011 - Present
Guardsmark July 2010 - August 2011
TGI Fridays November 2009 - May 2010
Bed Bath & Beyond August 2008 - November 2009
Sprint Nextel October 2007 - July 2008
Education
Tennessee State University 2005 — 2010
Bachelor's in Business Administration, Concentration in Real - Estate and Urban Development
Covert Cadillac GMC Buick September 2015 - Present
Sprint Nextel June 2011 - August 2015
Skills
Wireless, Cellular Communications, Solution Selling, Quotas, Direct Sales, Mobile Devices, Customer Retention, Salesforce.com, Channel, Sales Operations, LTE, Cold Calling, VoIP, Customer Experience
Education
Texas A&M University 1998 — 2001
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Texas A&M University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
DR Horton August 2015 - Present
DR Horton May 2014 - August 2015
DR Horton September 2013 - May 2014
Sprint Nextel March 2011 - September 2013
Sprint Nextel May 2008 - March 2011
Sprint Nextel August 2007 - May 2008
Skills
Technical Support, Troubleshooting, Leadership, Windows 8.1, Telecommunications, Mobile Devices, Wireless, Customer Satisfaction, CDMA, Customer Service, Cellular Communications, Software Installation, 4G, Call Centers, German, Blackberry, Windows 7, Microsoft Excel, Vendor Management, Windows XP, Blackberry Enterprise..., Microsoft Word, iPhone Support, Employee Training, Development & delivery..., Windows Phone, windows 8, Verizon, At&t, Active Directory, Track-It, Business Travel
Education
Tarrant County College 2006 — 2010
Sam Houston High School 2001 — 2005
High School Diploma
Meharry Medical College August 2007 - Present
Sprint Nextel June 2000 - November 2002
Skills
WebFOCUS, Toad, SungardHE Banner
Education
University of Phoenix 2008 — 2010
MIS, Information Systems
Tennessee State University 1992 — 2000
BS, Computer Science
Lockheed Martin Aeronautics December 2002 - Present
Sprint Nextel March 2000 - December 2002
TOTAL Marketing/TMD September 1996 - February 1999
Skills
Process Improvement, Program Management, Aerospace, Manufacturing, Blueprint Reading, Customer Service, Microsoft Office, Microsoft Excel, Troubleshooting
Education
Tarrant County College 1997 — 1999
Aviation Maintenance
Sprint Nextel 1999 - 2011
Education
Tennessee State University
University of Missouri-Kansas City