Sprint Nextel
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint Nextel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint Nextel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,495 Sprint Nextel employees in database. Find out everything there's to know about Sprint Nextel employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Nextel Employees
Securitas Critical Infrastructure Services, Inc. July 2013 - Present
Servosity January 2012 - June 2012
Walmart July 2010 - December 2011
TRS Staffing Solutions January 2010 - June 2010
American Express March 2007 - May 2009
Sprint Nextel October 2003 - February 2007
Carteret Motgage and Aspen Mortgage October 2001 - October 2003
Candle Corporation May 2000 - October 2001
Self Employed July 1999 - April 2000
DYNAMIX GROUP, LLC January 1999 - July 1999
Skills
Leadership, Telecommunications, Sales, Security Clearance, Team Building, Sales Management, Direct Sales, Business Development, Competitive Analysis, Marketing, Solution Selling, Strategic Planning, Account Management, Disaster Recovery, Cloud Computing, Security Management, Homeland Security, Microsoft Certified..., NIMS, Homeland Defense, Network Performance...
Education
Liberty University
Bachelor of Science (BS), Business Administration - Economics, 3.57
Auburn University 2015 — 2017
Accountancy Bridge / Master of Accountancy, Accounting
Domo, Inc. 2013 - Present
FastFianceVisa.com 2010 - 2013
Siemens Industry 2012 - 2012
CompHealth 2011 - 2011
Kisstixx 2010 - 2011
Apollo Education Group 2009 - 2011
Libertarian National Committee 2008 - 2010
Novell 2009 - 2009
Wireless Advocates 2008 - 2009
Sprint Nextel 2005 - 2006
Skills
Competitive Analysis, Lead Generation, Marketing, Strategy, Market Research, Marketing Strategy, Social Media Marketing, Leadership, Product Management, Digital Strategy, Project Management, Online Advertising, Sales, Management, Sales Management, Product Development, Domo, Adobe Analytics, SQL, Sales Operations, Product Design, Online Marketing, Team Leadership, Social Media, Customer Service, Entrepreneurship, Publicity, Advertising, Public Relations, Account Management, Social Networking, Facebook, Analytics, Marketing Communications, Brand Development, Pricing, Marketing Research, Business Development, Email Marketing, SEO, Business Strategy, Digital Marketing, Business Analysis, B2B, Strategic Planning, New Business Development, Marketing Management, SEM, Brand Management, Cross-functional Team...
Education
Arizona State University, W. P. Carey School of Business 2011 — 2013
MBA, Services Marketing, 2011 & 2012 Dean’s Scholarship
Arizona State University, W. P. Carey School of Business 2011 — 2013
Master of Science in Information Management, Analytics
Utah Valley University 2005 — 2010
Bachelors, Marketing
Absolute Computer Solutions January 2003 - Present
Ashford University January 2001 - Present
Sprint Nextel March 2009 - January 2011
SPRINT March 2009 - January 2011
Leisure Living January 2008 - March 2009
Comp USA November 2004 - April 2006
COMP USA November 2004 - April 2006
Skills
pos installation, POS, Cabling, Pc Repair, Digital Media Services, AV, Cat5e, Smartboard, AV Installation, Servers, Sound Installation, camera installation, Remote User Support, Server Administration, Web Design, Web Development, smartboard installation, Networking, PHP, SEO, Computer Hardware, HTML, Social Networking, JavaScript, Computer Repair, Virus Removal, Flash, Social Media, Adobe Creative Suite, Flash Design, Computer Software..., Field Installation, Digital Imaging, projector installation, Coax
Education
Art instutute of California
Web development, Graphic design
Ashford University
Information systems
ACTIVE Network November 2014 - Present
Sherman Residential May 2014 - October 2014
Quest Honors Academy September 2013 - May 2014
Sprint Nextel March 2010 - August 2013
Workforce Solutions Greater Dallas July 2008 - March 2010
North Central Texas Council of Governments March 2008 - May 2008
Aaron's Sales and Lease October 2006 - March 2008
Barrand, Inc. – Whataburger April 2005 - September 2006
Skills
Customer Service, Account Management, Billing Solutions, Customer Satisfaction, Sales, Process Improvement, Microsoft Excel, Inventory Management, Strategic Planning, Data Entry, Microsoft Word, Team Building, Leadership, Access, PowerPoint, Management, Call Centers, Employee Training, Team Leadership, Recruiting, Microsoft Office, Customer Retention, Public Speaking, Social Networking, Hiring, Resume Writing, Coaching, Research, Business Process..., Project Planning, Human Resources, Analysis
Education
Ashford University 2015 — 2016
Master's degree, Business Administration, Project Management
Ashford University 2011 — 2014
Bachelor's Degree, Finance
Cedar Valley Community College 2008 — 2011
Associate's Degree, Business Administration and Management, General
Sprint Nextel April 2010 - Present
Sprint September 2006 - April 2010
Sprint November 2000 - September 2006
US Army June 1989 - September 1992
Skills
Telecommunications, Direct Sales, Wireless, Sales Operations, Account Management, Salesforce.com, Solution Selling, Sales, Sales Management, Sales Process, Customer Retention, Customer Satisfaction, Analysis, Project Management
Education
ATI Career Training Center-Dallas 1998 — 1999
Certificate of Completion Front Office/Medical Assistant/Phlebotomy, Phlebotomy Technician/Phlebotomist, B
DeVry University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.5 GPA
Expedia, Inc. May 2014 - Present
Microsoft October 2013 - May 2014
Microsoft July 2011 - October 2013
Microsoft September 2009 - July 2011
Sprint Nextel August 2007 - September 2009
Fairmont Hotels and Resorts January 2004 - April 2007
Skills
Cloud Computing, Program Management, Microsoft Exchange, Sales, CRM, Sales Management, Team Building, Customer Satisfaction, SharePoint, Account Management, Microsoft Technologies, Process Improvement, Management, Troubleshooting, IT Operations, Software Documentation, Consulting, Business Development, Leadership, Data Center, Technical Services, Analytics, Vendor Management, ITIL, Business Intelligence, IT Management, SQL, SSRS, IT Service Management, IT Strategy, Software Project..., Enterprise Software
Education
Arizona State University, W. P. Carey School of Business 2007 — 2011
Bachelors, Business Entrepreneurship and Organizational Communication
Terry Reid Group July 2014 - Present
AT&T August 2013 - July 2014
Sprint Nextel January 2011 - January 2013
Sprint Nextel April 2007 - December 2010
Radio Shack Sprint Kiosk February 2005 - March 2007
The Mobile Solution 2003 - 2004
Skills
Sales Operations, Customer Retention, Telecommunications, Sales, Public Relations, Music, Internet Strategy, Leadership, Wireless, Training, Cellular Communications, Relationship Management, Managerial, Automotive, Solution Selling, Networking, Selling, Customer Service..., Sales Process, Direct Sales, Customer Experience, Retail, Salesforce.com, Coaching, Customer Service, Radio Host, Stand-up Comedy, Pastoral Care, Pastoral Counseling, Pastoring, Sales Management, Account Management, Management, Team Building, Business Development, Customer Satisfaction, Cold Calling, B2B, Team Leadership, Mobile Devices, New Business Development, Sales Presentations
Education
Ashford University 2012 — 2016
Bachelor's Degree, Business Leadership with a Minor in Psychology, Sophomore
University of North Carolina at Chapel Hill 2011 — 2014
Religion/Religious Studies
Connecticut School of Broadcasting 2013 — 2013
Certification in Radio and TV Broadcasting, Radio and Television Broadcasting Technology/Technician
Kennesaw State University 2004 — 2008
Bachelor of Arts (B.A.), Business/Corporate Communications
School District of La Crosse January 2014 - Present
Phoenix Core Entertainment November 2013 - Present
Minneapolis Media Institute February 2013 - May 2013
Minneapolis Media Institute June 2012 - May 2013
Caribou Coffee 2012 - 2012
RadioShack 2010 - 2011
Sprint Nextel 2008 - 2010
Fort McCoy MWR 2005 - 2008
Skills
Maya, Photoshop, Game Design, Game Development, Digital Painting, Unity3D, 3D, Zbrush, Illustrator, Character Animation, 3D Modeling, Animation, Texturing, 3D Studio Max, Drawing, Autodesk MotionBuilder, Mudbox, Cortex, Conceptual Art, Motion Capture, UV mapping, Premiere, 3DS Max, MotionBuilder, Creative Writing, Scuba Diving, Website Development, Project Management
Education
Minneapolis Media Institute 2012 — 2013
Associate of Applied Science, Game Art and Animation, 4.0
Art Institute of Pittsburgh 2009 — 2012
Game Art and Design
T-Mobile / Metro PCS February 2015 - Present
Sprint November 2013 - November 2014
Sprint January 2009 - October 2013
Sprint April 2007 - December 2008
Sprint Nextel August 2005 - April 2007
Nextel April 2002 - August 2005
Boca Wireless 1996 - 2001
Skills
Training, Management, M2M, Wireless, Telecommunications, Solution Selling, Channel, VoIP, Customer Retention, Salesforce.com, Direct Sales, Sales Operations, Sales Process, Mobile Devices, Cross-functional Team..., Customer Satisfaction, Account Management, EVDO, Unified Communications, 4G, Sales, Sales Management, Managed Services, Networking, Business Development, SaaS, Wireless Networking, Cellular Communications, Cold Calling, Leadership, CDMA, Selling, Product Marketing, Mobile Technology, Strategic Partnerships, Customer Experience, Channel Partners, Call Centers, MPLS, B2B, Cloud Computing, Team Leadership, Retail, Customer Service, Professional Services
Education
Florida Atlantic University 1990 — 1992
Bachelor's Degree, Bachelors of Business Administration
Auburn University 1987 — 1989
Business Administration and Management, General
Masgutova Neurosensorimotor Reflex Integration (MNRI) Core In Training June 2014 - Present
Advocate May 2011 - Present
Amgen December 2009 - April 2013
Sprint Nextel January 2008 - December 2009
Sprint Nextel October 2006 - January 2008
Whirlpool Corporation June 2005 - October 2006
Medtronic June 2004 - June 2005
Nevada Department of Public Safety (DPS) December 1997 - April 2003
Skills
Strategic Sourcing, Negotiation, Project Management, Data Analysis, Financial Analysis, Pricing Analysis, Pricing Strategy, Program Management, Cross-functional Team..., Mentor, Team Management
Education
Arizona State University, W. P. Carey School of Business 2003 — 2005
MBA, Supply Chain Management
University of California, Irvine 1992 — 1996
BS, Criminology, Law and Society
The Council of Institutional Investors November 2009 - Present
City of Savannah 2006 - 2009
Sprint Nextel 2005 - 2006
Publix March 1995 - February 2003
Skills
Experienced customer..., Internal Communications, Process Scheduler, Office Administration, Organizational..., Organization &..., Customer Oriented, Microsoft Excel, Microsoft Publisher, Microsoft Office, PowerPoint, CMS, GIS systems, Meeting Planning, Board Relations, Team-oriented, Cross-functional Team..., Corporate Governance, Municipal Services, Retail Sales, Human Resources, Executive Support, Social Media, Photoshop, Location Scouting, Audit Committee, Political Campaigns, Policy Analysis, Politics, Event Management, Nonprofits, Management, Government, Project Management, Analysis
Education
Armstrong Atlantic State University 1995 — 1999
Bachelor of Arts (B.A.), Political Science, 3.74
Sodexo July 2015 - Present
Sodexo August 2011 - Present
Parlay Communications, LLC May 2011 - August 2011
Covalent Logic June 2010 - April 2011
Beezley Management March 2009 - June 2010
Parlay Communications, LLC July 2007 - February 2009
Rowdy Cowgirl BBQ April 2006 - July 2007
Sprint Nextel May 2002 - April 2006
eCash Technologies June 2000 - January 2002
AT&T Wireless Services March 1994 - June 2000
Skills
Program Management, Strategic Communications, People Management, Business Planning, P&L Management, Cross-functional Team..., Project Managment, Developing Client..., Public Speaking, Project Management, Management, Marketing Strategy, Strategy, Marketing Communications, Integrated Marketing, Sales Operations, Marketing, Product Launch, Competitive Analysis, CRM, Advertising, Direct Marketing, Brand Development, Product Management
Education
University of Washington
Bachelor of Arts, Speech Communication
Art Institute of Seattle
Culinary Arts
Black Box Network Services October 2014 - Present
Hewlett-Packard August 2012 - October 2014
Sprint Nextel 2008 - 2011
Storm Communications January 2003 - February 2008
US Navy July 1994 - January 2004
Skills
Data Center, F5 BigIP, Bluecoat Proxies, Cisco Nexus, Cisco VoIP, Fiber Optic Networks, Cat5e, Lynx, HP Servers, Racking, Stack, Possess strong..., Team-oriented, Customer Service, Technical Leadership, Navy, Troubleshooting, PC building, Self-starter, PowerPoint, Microsoft Excel, Microsoft Word, Multi Tasking, Close Attention to..., Flexible to Change, Leadership, Program Management, Integration, Security, Network Security, IT Service Management, Project Management, Team Building, Cisco Technologies, Networking, Servers, Disaster Recovery
Education
Ashford University
Bachelor of Arts (B.A.), Organizational Management
C3/CustomerContactChannels, Inc. August 2014 - Present
iMark Properties March 2012 - Present
C3/CustomerContactChannels, Inc. April 2014 - August 2014
Sprint Nextel April 2010 - October 2013
Sprint Nextel August 2003 - May 2010
Action Pawn Shop June 1992 - August 2003
Skills
Customer Retention, Wireless, Call Centers, Telecommunications, Selling, Customer Satisfaction, Solution Selling, Team Leadership, Direct Sales, Mobile Devices, Management, Project Management, VoIP, Call Center, National Association of..., Texas Association of..., Real Estate, Team Management, Supervisory Skills, Supervising, Coaching, Recruiting, Agent Development, Workforce Management, Work Ethic, Dedicated Professional
Education
Ashford University
none yet, Business Management
Central Texas College
Lamar University
Real Estate
T-Mobile October 2014 - Present
T-Mobile December 2013 - Present
Better Bag Corporation November 2013 - Present
AT&T 2011 - 2014
Sprint Nextel April 2008 - September 2011
Skills
Customer Retention, Account Management, Sales, Cellular Communications, Cold Calling, Mobile Technology, CDMA, VoIP, B2B, Customer Service, Wireless Networking, LTE, GSM, Troubleshooting, Merchandising, Recruiting, Blackberry, Training, Cloud Computing, Microsoft Office, Customer Satisfaction, Sales Process, CRM, Product Management, Retail, Telecommunications, Direct Sales, Sales Management, Wireless, Sales Operations, Customer Experience, Solution Selling, Team Building
Education
Robert Morris College 2013 — 2015
MIS, Computer Systems Analysis
International Academy of Design and Technology-Chicago 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Digital Communication and Media/Multimedia
Ashford University
Master of Business Administration (M.B.A.), Information Technology
Clinchfield Family Medicine October 2011 - Present
Sprint Nextel December 2009 - November 2011
Comcast July 2008 - December 2009
AIG American General January 2007 - January 2008
21st Century LLC January 1998 - January 2007
Skills
Education Funding, Wealth Accumulation, Fixed Annuities, Variable Products, IRAs, Series 6, Series 7, Series 63
Education
Ashford University 2011 — 2012
Masters, Healthcare
Ashford University 2011 — 2012
Master of Arts Healthcare Administration; Bachelor of Arts, Political Science
Emory and Henry College 1996 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Elizabethton High School 1992 — 1996
High School, English Language and Literature, General
T-Mobile September 2012 - Present
T-Mobile November 2011 - September 2012
T-Mobile June 2010 - October 2011
T-Mobile April 2009 - June 2010
JPMorgan Chase Bank August 2007 - January 2009
Sprint Nextel September 2005 - June 2007
T-Mobile January 2004 - September 2005
AT&T Wireless July 2000 - May 2002
US Army June 1998 - June 2000
Skills
UMTS, GSM, Troubleshooting, Switches, Wireless, IP, Telecommunications, Wireless Networking, LTE, Ethernet, NSN, Ericsson OSS, 3G, 4G, 2G, Routers, Node B, Fiber Optics, Network Engineering, RNC, Team Leadership, Management, RAN, T1, Mobile Devices, Cellular Communications, ATM networks, TCP/IP, Microwave, SIP, VoIP, 5ESS, TDM, Networking, CDMA, CCNA, Testing, Network Design, MPLS, RF, LAN-WAN, Telephony
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Information Systems
DeVry University 2011 — 2014
Bachelor of Science, Network and Communications Management, 3.87 GPA
National Communictions Training Center 2006 — 2006
Certificate, Certified Fiber Optics Technician
Sprint June 2015 - Present
Sprint Nextel February 2011 - May 2015
Orbital Sciences Corporation July 2008 - January 2011
Sprint/Nextel October 2003 - June 2008
Nextel October 2000 - September 2003
US Navy June 1995 - September 2000
Skills
Program Management, Leadership, Management, Security Clearance, Telecommunications, Training, Six Sigma, Wireless, PMP, Process Improvement, Emergency Management, Training Delivery, Earned Value Management, Sustainability, Supplier Management, Crisis Communications, RFP, Risk Management
Education
Arizona State University, W. P. Carey School of Business 2001 — 2003
MBA, Business
University of Rochester 1991 — 1995
BS, Optical Engineering, Minor Mechanical Engineering
Thunderbird School of Global Management 2012 — 2013
Executive Certificate in Global Corporate Social Responsibility
Duke University - The Fuqua School of Business 2004 — 2004
Exec Education, Business
Texas A&M University, The Bush School of Government and Public Service 2010 — 2011
Graduate Certificate, Certificate in Advanced International Affairs (CAIA)
Villanova University 2007 — 2008
Business
Verizon Networkfleet December 2014 - Present
Teletrac January 2014 - November 2014
Sprint Nextel April 2006 - October 2013
Sprint September 1999 - April 2006
Skills
Telecommunications, PMP, Vendor Management, Wireless, Product Management, Integration, Pre-sales, PMO, Project Management, LTE, Requirements Analysis, Team Leadership, Program Management, 3G, Cellular Communications, CDMA, Mobile Devices, SDLC, Software Project..., Call Centers, Service Delivery, VoIP, GSM, Visio, Project Portfolio..., 4G, Project Delivery, Software Documentation, Cross-functional Team..., Testing, MS Project, Solution Architecture, System Deployment, Salesforce.com
Education
Ashford University 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
Concorde Career College-San Bernardino 1990 — 1991
certificate, Medical Administrative/Executive Assistant and Medical Secretary
RSA, The Security Division of EMC January 2014 - Present
OpenSky Corp September 2013 - January 2014
Seale Consulting, LLC March 2013 - September 2013
Summit Christian Academy-Lee's Summit, MO 2005 - 2013
Sprint Nextel July 1998 - August 1999
Western Wireless December 1995 - July 1998
ATT Wireless January 1992 - November 1995
Skills
Curriculum Design, Instructor-led Training, Training Delivery, Technical Training, Content Development, Archer, Archer Certified..., eGRC, Employee Training, Staff Development, Adult Education, Consulting, Technology Integration, Public Speaking, Training, Leadership Development, Blended Learning, Teaching Adults, Hands-on Training, Cloud Computing, Integration, Management, Sales, Security, Enterprise Software, SaaS, Customer Service, SDLC, Professional Services
Education
Avila University 2004 — 2008
Masters, Curriculum and Instruction
Arkansas State University 1985 — 1989
Bachelor's Degree, International Business
PM Digital August 2014 - Present
Local Work Marketing February 2013 - August 2014
Examiner.com January 2013 - July 2013
Sprint Nextel June 2011 - December 2012
Entourage Marketing May 2012 - August 2012
Target August 2008 - July 2011
Camp Romaca June 2009 - August 2009
Skills
SEO, Social Media Marketing, Online Marketing, Customer Service, Blogging, Project Management, Copywriting, Marketing Strategy, Training, Keyword Research, Page Optimization, Competitive Analysis, Teamwork, Time Management, Google Analytics, Customer Retention, WordPress, Project Coordination, Blog Marketing, Content Strategy, Promotions, Photoshop, Brand Management, SEO analysis, Landing Pages, SEM, Facebook, Analyze Problems, Marketing, Management, Social Networking, Digital Marketing, Social Media, Sales, Content Marketing, Content Creation, Lead Generation, Conversion Optimization, Landing Page..., Auditing, Promotional Writing, Product Development, Search Engine..., Email Marketing, E-commerce SEO, Monthly SEO Reporting, Schema Markup, backlink analysis
Education
Arizona State University, W. P. Carey School of Business 2010 — 2012
Bachelor of Science (B.S.), Marketing
Glendale Community College 2008 — 2010
AA, General Studies
PICS Auditing, LLC September 2011 - Present
Sprint Nextel July 2010 - July 2011
Ice Gallery.biz November 2008 - April 2010
BrandsMart USA September 2007 - October 2008
FedEx July 2007 - September 2008
Otis Early Learning Academy October 2004 - June 2007
Skills
Safety Management..., Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inter-personal, Training, Customer Satisfaction, Phone Etiquette, Leadership, Risk Management, Auditing, Team Leadership, Software Documentation, Operations Management, Occupational Health, Risk Assessment, Contract Management, Petroleum, Project Management, Project Planning, Management, Vendor Management, Quality Assurance, Supervisory Skills, Procurement, Team Building, Process Improvement, Industrial Safety, Policy, Analysis, Account Management, Sales, Contract Negotiation, Human Resources, Change Management, Negotiation, Inspection, Strategic Planning
Education
HCC Houston Community College 2014 — 2016
Currently attending, Business Administration and Management, General, 3.6 GPA
Atlanta Technical College 2007 — 2007
Business office technology.
Benjamin Banneker High School 2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
ScentAir Technologies July 2014 - Present
CBRE September 2011 - June 2014
Sprint Nextel September 2010 - September 2011
Charter Communications September 2009 - September 2010
Farmers Insurance April 2008 - September 2009
Fifth Third Bank October 1995 - March 2009
Skills
Sales, Customer Service, Team Building, Training, Call Centers, Facilities Management, Management, Telecommunications, Leadership, Coaching, Supervising, Invoicing, Investment Banking, Vendor Management, Database Administration, SharePoint, Citrix, Service Insight, Corrigo, 401k Rollovers, Mutual Funds, Fixed Annuities, Variable Annuities, saleslogix, MAS, Contract Negotiation, Public Speaking, Microsoft Office, Customer Satisfaction, Strategic Planning, Customer Retention
Education
Strayer University 2015 — 2017
Engineer’s Degree, Project Management
Ashworth College 2013 — 2014
PMP, CFM, Property Management and Real Estate Management
Davenport University 1999 — 2003
Business Administration and Management
Muskegon Heights Senior High
Diploma, Academic
Spok April 2015 - Present
Sprint Nextel July 2013 - November 2014
Sprint August 2006 - July 2014
Walmart December 2004 - August 2006
Walmart June 2002 - December 2004
Skills
Requirements Analysis, Telecommunications, Managed Services, VoIP, Networking, Unified Communications, Solution Selling, Team Leadership, Wireless, Program Management, Integration, Project Management, Process Improvement, IP, SDLC, PMO, Vendor Management, Management, Business Analysis, Cross-functional Team...
Education
Arkansas State University
Bachelor of Science (BS), Accounting
Citi June 2011 - Present
Sprint Nextel May 2006 - April 2011
Global Payments August 1996 - May 2004
Skills
Loans, Call Centers, Help Desk Support, Outlook, Financial Services, Microsoft Excel, Microsoft Office, PowerPoint, Accounts Receivable, Training, Team Building, Portfolio Management
Education
University of Phoenix 2009 — 2013
BA, Business Management
ATI Career Training Center-Dallas 2003 — 2004
Degree, Medical Assistance
Shawnee Mission Health September 2014 - Present
Paul Meyer March 2012 - April 2013
Northwestern Mutual February 2010 - March 2012
Sprint Nextel 1989 - 2006
Skills
Financial Analysis, Insurance, Business Development, Sales, Account Management, Business Strategy, Cross-functional Team..., Process Improvement, New Business Development, Finance, Competitive Analysis
Education
Auburn University 1981 — 1985
International Business, Spanish
University of Madrid, Madrid, Spain
Clearwater Transportation October 2012 - Present
Automax May 2012 - October 2012
Sprint Nextel August 2011 - March 2012
Best Buy January 2006 - September 2011
Walmart January 2001 - January 2002
West Corporation January 2001 - January 2002
Aafes (Warrior Way) January 1997 - January 2000
Skills
Leadership, Sales, Retail, Customer Service, Management, Sales Operations, Troubleshooting, Call Centers, Selling, Teamwork, Wireless, Security, Loss Prevention, Pricing, Customer Satisfaction, Customer Retention, Hardware, Retail Sales, Outlook, Merchandising, Telephone Skills, Hiring, Visual Merchandising, Coaching, Quotas, Planograms, Computer Hardware, Microsoft Word, E-commerce, Cashiering, Microsoft Office
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Business Administration and Management, General
Central Texas College 2005 — 2007
Associate Degree, Paralegal
Copperas Cove High School 1991 — 1995
Diploma, Recommended
Sprint Nextel March 2011 - Present
Skills
Sales, Merchandising, Store Management, Retail Sales, Customer Service, Visual Merchandising, Inventory Management, Management, B2B, Sales Process, Forecasting, Call Centers, Marketing, Team Leadership, Marketing Strategy
Education
Arkansas State University
Clary Sage College
Sprint February 2015 - Present
Sprint May 2010 - May 2014
Sprint July 2007 - July 2008
Sprint/Nextel August 2005 - August 2007
Sprint-Nextel April 2001 - August 2005
Skills
Mobility Solutions, Wireless, Telecommunications, Solution Selling, Public Speaking, Facilitation, Event Manaagement, Executive Management, Solutions Marketing, 4G, Unified Communications, M2M, Sales, Managed Services, Project Planning, Cellular Communications, Leadership, CDMA, Salesforce.com, Mobile Devices, Direct Sales, Management
Education
Auburn University 1975 — 1978
BA, CJ
Georgia State University 1980 — 1981
MBA-Marketing
Cable & Wireless Communications April 2014 - Present
NII Holdings, Inc. February 2010 - Present
NII Holdings, Inc. August 2008 - January 2010
Sprint Nextel January 2006 - August 2008
Nextel September 2003 - December 2005
Raytheon 2003 - 2003
Mesa Public Schools August 1992 - June 2001
Tempe Elementary School District August 1990 - June 1992
Skills
Supply Chain Management, Supply Management, Procurement, Strategic Sourcing, Vendor Management, Supply Chain, Outsourcing, Cross-functional Team..., RFP, Global Sourcing, Negotiations, Business Strategy, Telecommunications, Contract Negotiation, Management, Project Management, Six Sigma, Program Management, Strategy, eSourcing, Negotiation, Business Process..., Management Consulting, Latin American Business
Education
Arizona State University, W. P. Carey School of Business 2001 — 2003
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Group 6 Enterprises July 2012 - Present
Blizzard Entertainment April 2012 - April 2012
Gearbox Software February 2012 - February 2012
Terminal Reality October 2011 - October 2011
4D Outlets February 2011 - July 2011
Sprint Nextel July 2009 - June 2010
Self- Employed March 2003 - February 2006
Fry's Electronics September 2001 - February 2003
Dell Computer Systems June 1997 - January 1999
Skills
Unreal Engine 3, Visual Basic, Unity, GameMaker, C++, Computer Hardware, Microsoft Office 2010, Adobe Photoshop, Dreamweaver, Second Life, PS3 Console Testing, Wii Console Testing, Game Testing, Customer Service, Help Desk Support, Level Design, XP, Windows Server, Office 2010, Software Installation, Testing, Networking, MySQL, Photoshop, Game Maker, Quality Assurance, Hardware, Technical Support, HTML, Mobile Devices, Troubleshooting, Android, Web Design, Programming
Education
Weatherford College 2011 — 2014
Associate of Applied Science, Game Design and Development
ATI Career Training Center-North Richland Hills 2004 — 2005
Network Certification, Network and System Administration/Administrator, 3.85
Phonoscope LightWave August 2014 - Present
Sprint May 2003 - July 2014
Sprint Nextel 2003 - 2008
Trillion Digital Communications August 2002 - May 2003
Metrocall 2000 - 2003
Reflex Communications 2000 - 2001
OpTel Telecommunications 1997 - 2000
DC INK. 1989 - 1999
Associated Building Services 1993 - 1996
CRSS 1990 - 1992
Skills
B2B, Customer Retention, Product Management, Strategic Planning, Business Development, Segmentation, Sales, Telecommunications, Marketing, Sales Management, Selling, Solution Selling, Start-ups, Strategy, Team Leadership, Marketing Management, New Business Development, Account Management, Direct Sales, Salesforce.com, Advertising
Education
Ashford University
Marketing and Public Relations
Nazareth College of Rochester
Business Administration
T-Mobile May 2012 - Present
T-Mobile December 2006 - July 2012
US Small Business Administration February 2005 - September 2006
Sprint Nextel 2002 - 2002
Citi 1999 - 2001
Sprint Nextel 1999 - 2000
Skills
Call Center Development, Change Management, Team Building, Quality Assurance, Customer Service, Call Center, Coaching, Interviewing, Call Centers, Performance Management, Leadership, Training, Interviews, Cross-functional Team..., Management, Recruiting, Customer Experience, Team Leadership
Education
Indian River Community College 1996 — 1997
Art Institute of Fort Lauderdale 1993 — 1996
Associats, Music and Video Business
Sprint Nextel Photo center mjrWalmartDecember 1995 - January 2001
Skills
Telecommunications, Wireless, Troubleshooting, CDMA, LTE, GSM, Mobile Devices
Education
Assabet Valley Regional Technical School 1981 — 1985
Diploma, Electronics
Allentown Symphony Association & Miller Symphony Hall January 2009 - Present
StrategicSight January 2008 - Present
Kansas City Lyric Opera 2002 - 2008
Sprint September 2005 - November 2007
Sprint-Nextel October 1996 - November 2007
Sprint October 2000 - September 2005
AT&T 1980 - 1990
Skills
Strategic Planning, Marketing, Marketing Strategy, Cross-functional Team..., Marketing Communications, Project Planning, Business Strategy, Product Management, Sales, Product Marketing, Leadership, Strategic Partnerships, Strategy, Competitive Analysis, Business Development, New Business Development, Program Management, Budgets, Segmentation, Product Development, Pricing, Telecommunications, Business Planning, Executive Management, Public Relations, Non-profit Leadership, Non-profit..., Non-profit Director, Arts Administration, Performing Arts, Venue Management, Concert Halls, Analysis, Mergers & Acquisitions, Management, E-commerce, Nonprofits, Contract Negotiation, Process Improvement, P&L Management, Social Media Marketing, Start-ups, Fundraising, Public Speaking
Education
League of American Orchestras 2010 — 2010
Essentials of Orchestra Management, Orchestra Management, na
Harvard University
Certificate, Strategic Perspectives in Non Profit Management
Arizona State University - W. P. Carey School of Business 1978 — 1979
MBA, Marketing and Finance
Nebraska Wesleyan University
Bachelor of Music in Violin Performance, Music with supplemental Education certificaion;
MarketSource June 2014 - Present
Assurant Solutions December 2005 - September 2013
Sprint Nextel August 2000 - December 2005
Skills
Strategic Planning, Microsoft Office, Customer Relations, Coaching, Training & Development, Organizational..., Account Management, Sales Management, Operations Management, Public Speaking, Team Building, Employee Training, Insurance, Recruiting, Leadership, Customer Service, Training, Inventory Management, Customer Satisfaction, Customer Retention, Sales Operations, New Business Development, Negotiation, Team Leadership, Management, Retail, Marketing Strategy, Selling, Leadership Development, Sales, Budgets, Strategy, Sales Process, Merchandising, Marketing, Program Management
Education
Ashford University 2014 — 2015
Master's Degree, Teaching and Learning with Technology
Ashford University 2013 — 2015
Master's Degree, Teaching and Learning with Technology
Ashford University
Bachelor of Arts (B.A.), Organizational Management/Psychology
University of California, Riverside
Behavior/Human Development
Law Office of O'Toole & Sbarbaro May 2012 - Present
Sprint Nextel October 2001 - August 2009
Skills
Contract Negotiation
Education
Art Institute of Colorado
Nielsen December 2013 - Present
Ericsson May 2012 - February 2013
Sprint Nextel September 2009 - December 2011
Sprint January 2008 - January 2009
Global Medical Direct January 2006 - January 2007
RIAA January 2005 - January 2006
Spherion January 2004 - January 2005
Benchmark June 2003 - January 2004
Menlo Expedite January 2001 - January 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Johnson County Community College 2009 — 2010
Art Institute of Fort Lauderdale 1997 — 2000
Sprint Nextel 2011 - Present
Ericsson 2009 - 2011
Sprint Nextel 2006 - 2009
Sprint Nextel 2003 - 2006
Sprint Nextel 1999 - 2003
Houlihan's Restaurants, Inc. 1996 - 1999
Skills
Quality Assurance, Network Optimization, Product Life Cycle..., Telecommunications, VoIP, Project Management, Leadership, Networking, Wireless, CDMA, Vendor Management, Databases, Program Management, Testing, Product Management, Process Improvement, Sales, Network Design, Computer Network..., Network Administration, Switches, Troubleshooting, Wireless Networking, Access, Product Lifecycle..., Management, IP, Integration
Education
Ashford University
Master of Business Administration (M.B.A.), Information Systems
Baker University
Bachelor of Business Administration (B.B.A.)
Rockhurst High School
High School Diploma
Anritsu January 2013 - Present
Sans Employment July 2012 - January 2013
Rohde & Schwarz July 2011 - July 2012
Rohde & Schwarz July 2007 - July 2012
Rohde & Schwarz August 2005 - July 2007
Sprint Nextel March 2005 - July 2005
United States Marine Corps August 1999 - August 2004
Skills
Wireless, RF, Microsoft Office, TCP/IP, VoIP, Telecommunications, DHCP, DNS, Customer Service, WiFi, Microwave, Troubleshooting, Test Equipment
Education
Arizona State University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
The Community College of Baltimore County 2009 — 2013
Associate of Arts (A.A.), Computer Science
The Community College of Baltimore County 1999 — 2013
Associate of Science (A.S.), Engineering Physics
The Community College of Baltimore County 2009 — 2012
Associate of Science (A.S.), Mathematics
Marine Corps Communication Electronics School 1999 — 2000
Certification, Data Communication Maintenance
Sprint Nextel September 2011 - Present
Train with Ace January 2009 - Present
EDX Electronics, Inc. March 2010 - September 2011
Education
Arkansas State University 2001 — 2003
Sports Management
Sacramento City College 2000 — 2002
Sports Management
A9.com October 2013 - Present
Amazon.com July 2011 - October 2013
Ericsson September 2009 - July 2011
Sprint Nextel October 2007 - September 2009
Nextel January 2005 - October 2007
Nextel August 1997 - January 2005
Nortel April 1996 - August 1997
Skills
Perl, Unix, Linux, Shell Scripting, Troubleshooting, Solaris, Software Development, Apache, MySQL, Cloud Computing, Networking, Databases, Red Hat Linux, Network Administration, IP, SQL, Wireless Networking, Programming, Integration, System Deployment, RedHat, System Administration, Security, Technical Support, TCP/IP, Operating Systems, Disaster Recovery, HTML, Unix Shell Scripting, Wireless, Telecommunications
Education
Ashland University 2003 — 2004
MBA, Business
Ohio University 1991 — 1996
BS, Communication Systems
Apollo Education Group, Inc. October 2007 - Present
Sprint Nextel August 2003 - September 2006
Skills
Cross-functional Team..., Strategic Sourcing, Vendor Management, Process Improvement, Project Management, Sourcing, Leadership, Supply Chain Management, Procurement, Strategic Planning, Negotiation, Contract Negotiation, Program Management, Purchasing, Analysis, Supply Chain, Organizational..., Talent Management, Training, Sales, Management, Customer Satisfaction
Education
University of Phoenix; John Sperling School of Business 2009 — 2011
MBA, Business
Arizona State University, W. P. Carey School of Business 2004 — 2006
BS, Supply Chain Management
Chandler-Gilbert Community College 2002 — 2004
AS, Partial Biology and Business2004
Sprint 1999 - Present
Sprint Nextel 1995 - Present
United States Marine Corps 1984 - 1994
Skills
MPLS, IP, Wireless, Telecommunications, Solution Selling, Switches, Routers, Vendor Management, Wireline, Cross-functional Team..., Call Center, Product Management, Call Centers, Network Engineering, Computer Network..., Ethernet, VoIP, Network Design, Management, WAN
Education
Auburn University 1982 — 1985
Bachelor of Science, Industrial Management
BAI Information Security January 2012 - Present
Computer Services, Inc. September 2002 - November 2008
Connally Systems August 1993 - September 1999
Arkansas Blue Cross Blue Shield October 1990 - August 1993
Sprint Nextel February 1985 - October 1990
DuPont March 1977 - August 1983
Skills
Solution Selling, SaaS, CRM, Business Development, Account Management, Strategy, New Business Development, Information Security, Selling, Sales, Management, Marketing Strategy, Program Management, Marketing Communications, Sales Presentations, Networking, Cloud Computing, Marketing, Managed Services, Training, Sales Management, Cybersecurity Risk..., Leadership
Education
Arkansas State University
Meltons Business College
National Motorist Association Foundation December 2012 - Present
McKay Business Solutions January 2011 - Present
Manhattan Elite Prep April 2010 - Present
Sprint Nextel May 2004 - Present
MBEC Global, LLC April 2011 - May 2015
Sprint Nextel October 1998 - May 2004
Skills
Cellular Communications, RF Engineering, Wireless, RF, Telecommunications, Wireless Networking, UMTS, Program Management, Network Optimization, Leadership Development, Computer Network..., Project Management, Business Strategy, Business Analysis, MapInfo, Antennas, Organizational..., CDMA, Charities, Charity Governance, Charity, Charitable Trusts, Problem Solving, Negotiation, Contract Negotiation, Finance, Financial Analysis, Financial Reporting
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2007
MBA, Finance
Auburn University 1994 — 1998
BSEE, Wireless
Metronet LLC (Q Services) December 2014 - Present
RBD Retail Business Development August 2014 - November 2014
AT&T Mobility April 2014 - August 2014
AT&T Mobility September 2006 - April 2014
Sprint Nextel June 2005 - July 2006
AT&T Mobility November 2001 - May 2005
Best Buy August 1992 - November 2001
Skills
Coaching, Sales Process, Customer Service, Inventory Management, Customer Satisfaction, Profitability, Wireless, Retail, Sales Management, Quotas, Performance Management, Hiring, Mobile, People Development, Customer Experience, Direct Sales, Telecommunications, Sales, Merchandising, Store Management, Retail Sales, Cellular Communications, Leadership Development, Visual Merchandising, Employee Training, Management, Customer Retention, Leadership, Sales Operations, Training, Cold Calling, Selling, Call Centers, P&L Management, Income Statement, Account Management, Loss Prevention, Driving Results, Store Operations, B2B, Sales Presentations, Team Leadership, Cross-functional Team..., Solution Selling, Time Management, Inventory Control, Recruiting, Building Relationships, Forecasting, Profit
Education
Ashford University 2009 — 2011
Master's of Arts, Organizational Management
NYIT 2004 — 2008
B.S., Behavioral Science
T-Mobile November 2005 - Present
Sprint Nextel August 2002 - November 2005
The Children's Place November 2001 - August 2002
Skills
Customer Retention, Customer Experience, Driving Results, Retail, Loss Prevention, Store Management, Merchandising, Customer Satisfaction, Visual Merchandising, Sales Operations, Sales Management, Retail Sales, Store Operations, Profit, Direct Sales, Account Management, Marketing Strategy, P
Education
Ashford University 2015 — 2016
Organizational Management, Organizational Leadership
California State University-San Bernardino 1997 — 2000
BA, Psychology
www.theliberalladykay.com July 2013 - Present
Mary Kay Inc. October 2010 - Present
Tupperware Brands December 1998 - Present
DragonFly Chai September 2007 - October 2008
RC Glenn & Associates June 2006 - December 2007
3rd Girl Designs February 2006 - November 2006
Sprint Nextel October 2003 - June 2005
Archbishop Howard School March 1999 - June 2001
Open Air Hot Tubbing December 1984 - August 1999
US Forest Service January 1998 - May 1998
Skills
Typing, Database Design, Customer Relations, Microsoft Office, Quickbooks, Accounting, Banking, Newsletters, Retail, Customer Service, Teamwork, Cash Handling, Cashiering, Staff Training, Company Secretarial, Accounts Receivable, Reconciliation, Records Management, Reception, Accounts Payable, Administrative Support, Data Entry, Telephone Skills, Office Management, Word, Scheduling, Bookkeeping
Education
Ashford University 2009 — 2013
History
Portland Community College 1996 — 1998
Accounting
Portland State University 1992 — 1993
Liberal Arts
Esaote North America October 2011 - Present
Sprint Nextel June 2005 - October 2011
Lunar Corporation June 1996 - June 1999
US Army June 1989 - June 1996
Skills
Account Management, MRI, Biomedical Engineering, Call Center, Customer Service, Telecommunications, Wireless, Team Leadership, Call Centers, Customer Experience, Salesforce.com
Education
Ashford University 2010 — 2013
Business, Finance
United States Army Medical Equipment and Optical School 1992 — 1993
Basic and Advanced Medical Equipment Repair
Ericsson September 2009 - Present
Sprint Nextel August 2004 - September 2009
Alltel September 1996 - August 2004
Skills
CDMA, RF Engineering, iDEN, EVDO, RF, Wireless, Troubleshooting, LTE, Cellular Communications, Computer Network..., 3G, 4G, Microwave, Fiber Optics, Network Engineering, Network Design, Network Optimization, Drive Test, Switches, T1, Routers, Network Performance, WCDMA, 2G, CDMA2000, Core Network, QoS, SS7, Telephony, Telecommunications..., Optimization, VoIP, Optical Fiber, Ethernet, IP, WiMAX, Wireless Networking, GSM, Telecommunications
Education
University of Phoenix 2010 — 2013
BS Business, Information Systems
Armstrong State University 2004 — 2004
BS, Information Technology
Art Institute of Atlanta 1987 — 1989
AA, Music Entertainment Managment
DeVry Institute of Technology 1984 — 1986
BSEE, Electronic Engineering
Teleflora November 2014 - Present
Teleflora October 2012 - November 2014
Teleflora March 2012 - October 2012
TAD PGS, Inc. January 2012 - March 2012
Follett Higher Education Group October 2010 - November 2011
Pizza Hut June 2011 - August 2011
Pizza Hut December 2009 - July 2010
Pizza Hut December 2008 - August 2009
Sprint Nextel June 2008 - August 2008
Adecco Employment Services October 2007 - January 2008
Skills
Video Games, Microsoft Office, Windows, Excel, Word, Customer Service, Quality Assurance, PowerPoint, Problem Solving, Team Building, Computer Hardware, Time Management, Teamwork, Windows 7, Troubleshooting, Computer Repair, Game Design, Team Leadership, Leadership, Training, Software, Inventory Management, Creative Problem Solving, Role Playing Games, Project Management, Management, Packaging, HTML, Photoshop, Help Desk Support, System Administration, Technical Support, Customer Satisfaction, Retail, Microsoft Excel, Visio, Technical Writing
Education
Oklahoma State University-Oklahoma City 2008 — 2012
None, Applied Science - General Studies
Art Institute of Pittsburgh 2007 — 2007
None, Graphics Design
Oklahoma City Community College 2006 — 2007
None, Computer Aided Design - Multimedia
Google Account Managers January 2014 - Present
Sprint Nextel 2003 - 2012
Skills
VoIP, Google Adwords, Advertising, Wireless, Customer Service, Account Management, Sustainability..., Consulting, User Interface, Mobile Platforms, Mac & PC platforms, Technical Support, Technical Advisory, Candles, Sales, Customer Satisfaction, Team Building, Customer Retention, Sales Operations, Sales Management, Direct Sales, Training, Coaching, Leadership, Microsoft Office
Education
Ashford University 2012 — 2016
Bachelor's Degree, Psychology, 3.78
Schoolcraft College 2005 — 2007
Elementary Education and Teaching
Ultra Mobile July 2014 - Present
Sprint March 2008 - October 2013
Boost Mobile August 2007 - February 2008
BC Surf and Sport August 2001 - April 2007
Sprint Nextel April 2004 - October 2005
Nextel August 2003 - April 2004
Skills
System Configuration, Customer Relations, Retail, Merchandising, Customer Service, Vendor Relations, Account Management, Problem Solving, Program Management, Project Management, Sales Operations, Customer Satisfaction, Training, Wireless, Telecommunications, Sales, Management, Marketing Strategy, Analysis, Troubleshooting, Testing, CRM, Process Improvement, Business Analysis, Mobile Devices, Vendor Management, Quality Assurance, Product Management, Customer Experience, Team Leadership, Inventory Management, Sales Process, Social Media, Adobe Creative Suite, Competitive Analysis, Databases, Microsoft Excel, Direct Sales, Enterprise Software, Salesforce.com, Fashion, Software Documentation, Visio, Business Strategy, Market Research, Business Process..., Strategy, Time Management, Product Development
Education
University of Colorado Boulder 2000 — 2003
BASA/BAAH, Studio Arts and Art History
Art Institute of Colorado 2005 — 2005
Certificate of Digitial Graphic Design, Digital Graphic Design
Scott & White Healthcare August 2011 - Present
Scott & White Healthcare October 2010 - August 2011
Sprint Nextel October 2009 - November 2010
Las casa's restaurants & patio June 2005 - August 2007
Albertson's June 1998 - October 2001
Skills
Retail Sales, Fashion Design, Pattern Design, Acrylic Painting, Food Service, Bartending, Cake Decorating, Commercial carpet and..., Seamstress, wood cutting, Customer Service, Sales, Sewing, Party Planning, Arts & Crafts, Clay, Halloween Costume, Makeup Artistry, Stage Make-up, Hair Styling, Pin-up, Interior Design, Microsoft Office, Microsoft Word, Photo Editing, Phone Etiquette, Professional Phone...
Education
Art Institute of Dallas 2000 — 2002
Fashion/Apparel Design
Denver Public Schools August 2014 - Present
Baby Power Forever-Kids November 2012 - August 2014
Merritt Land Co, LLC January 2006 - July 2012
Grace United Methodist Preschool December 2008 - December 2009
Sprint Nextel October 2002 - January 2006
Sprint February 1999 - October 2002
Sprint PCS August 1998 - February 1999
Skills
Direct Sales, Sales Management, Wireless, Sales, Sales Operations, Retail, Team Building, Account Management, Salesforce.com, Customer Satisfaction, Telecommunications, B2B, Strategic Planning, Customer Service, New Business Development, Training, Leadership, Selling, Management, Marketing, Team Leadership, Customer Retention, Social Media Marketing, Public Speaking
Education
Auburn University
Bachelor’s Degree, Elementary Education and Teaching, Cum Laude Graduate 3.42
Auburn University
Master’s Degree, Elementary Education and Teaching, 3.4
MPM Properties, LLC April 2014 - Present
MPM Properties, LLC January 2014 - April 2014
Moon Plaza October 2012 - December 2013
CRES Insurance Services, LLC June 2012 - October 2013
GoWireless, Inc December 2010 - December 2011
MPM Properties, LLC DBA Moon Plaza February 2009 - September 2010
Ashford University April 2008 - January 2009
Big 5 Sporting Goods December 2007 - April 2008
Target August 2006 - August 2007
Sprint Nextel August 2003 - January 2006
Skills
Sales, Leadership, Management, Customer Service, Microsoft Excel, Training, Retail, Customer Satisfaction, Sales Management, Team Building, Microsoft Office, Salesforce.com, Selling, Marketing, Microsoft Word, Insurance, Merchandising, Real Estate, Market Planning, Inventory Management, Strategic Planning, Loss Prevention, Coaching, Inventory Control, Recruiting, Customer Experience, Retail Sales, Outlook, Business Development, Account Management, Event Planning, Underwriting, P&C Insurance, P&C License, Customer Retention, Cold Calling
Education
Ashford University
San Diego City College
San Diego Mesa College
Quiksilver August 2015 - Present
Oakley November 2013 - July 2015
W. L. Gore & Associates, Inc. June 2010 - December 2012
W. L. Gore & Associates, Inc. May 2008 - June 2010
Charles Schwab May 2007 - May 2008
Sprint Nextel December 2001 - May 2007
Qwest April 2001 - December 2001
American Express May 2000 - April 2001
Skills
Sales, Marketing, Sales Operations, Forecasting, Competitive Analysis, Retail, Management, Product Development, Marketing Strategy, Leadership, Merchandising, SAP, CRM, Social Media Marketing, Negotiation, Microsoft Excel, Retail Management, Retail Marketing, Data Analysis, Analytics, Footwear, Market Planning, Sales Presentations, Product Licensing, Digital Media, E-commerce, Marketing Research, Marketing Communications, Microsoft Office, Microsoft Project, Microsoft Visio, PeopleSoft, Cognos, Apparel, Gloves, VBA, SPSS, Siebel, SAP BW
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2014
Master of Business Administration (MBA), Management, 3.83
Arizona State University, W. P. Carey School of Business 2003 — 2006
Bachelor of Science (B.S.), Business Management
Collins College 2001 — 2002
Associate of Occupational Studies, Personal Computers and Network Technology
Kroenke Sports & Entertainment April 2014 - Present
Kroenke Sports Enterprises June 2012 - April 2014
Pendum, Inc. February 2007 - June 2012
Sprint Nextel June 1998 - May 2004
Nordstrom June 1996 - January 1999
Skills
Troubleshooting, Blackberry Enterprise..., VMware, Call Center, Software Documentation, Servers, Software Installation, Hardware, Security, Telecommunications, Active Directory, Android, Exchange ActiveSync, Windows Remote Desktop, UltraVNC, CCleaner, Partition Magic, TightVNC, System Imaging, Blackberry, Blackberry OS, iPhone Support, RSA Tokens, Exchange 2010/2007/2003, VoIP, Phone System..., HP Desktop, Optiplex, Call Centers, Microsoft Exchange, Service Delivery, Technical Support, Windows, Windows 7, Wireless, Management
Education
Westwood College - Denver North 2007 — 2008
Web Design
Art Institute of Colorado 1990 — 1992
Associate of Science (A.S.), Graphic Design
AT&T January 2014 - Present
AT&T March 2012 - December 2013
AT&T January 2011 - March 2012
AT&T June 2007 - January 2011
AT&T November 2003 - May 2007
AT&T February 2003 - October 2003
AT&T September 1998 - January 2000
Danka Office Imaging December 1997 - September 1998
Sprint Nextel February 1997 - December 1997
Skills
Telecommunications, Co-location, Managed Services, Unified Communications, Wireless, Solution Selling, VoIP, MPLS, Long Distance, Private Line, SIP Trunking, IP, Team Leadership, Data Center, Sales Management, Mobile Devices, Selling, Leadership, Sales, Management, Sales Process, Telephony, Security, SaaS, Direct Sales, Cloud Computing, Professional Services, Account Management, Networking, CRM, Customer Retention, Sales Operations
Education
Athens State University 1994 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Northwest Shoals Community College-Muscle Shoals 1992 — 1994
Associate of Arts and Sciences (A.A.S.), General Studies
Sprint Nextel 1999 - Present
Skills
Microsoft Excel, Leadership, Management
Education
Avila University 2002 — 2004
MBA, Finance
Northwest Missouri State University 1997 — 1999
Bachelors, Accounting
Arkansas State University-Beebe 1986 — 1988
Associates, Business
Sprint Nextel May 2011 - Present
Wireless Tech August 2006 - May 2009
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, Customer Retention, Sales Operations, Mobile Devices, Customer Experience, Sales, Account Management, Customer Satisfaction, Sales Management, Salesforce.com, Unified Communications, Cellular Communications, Retail, Managed Services, Cold Calling
Education
Art Institute of Seattle 2000 — 2001
Associate of Arts (AA), Computer Animation
dba Heartland Black Chamber of Commerce June 2007 - Present
Truman Medical Centers May 2009 - July 2012
Truman Medical Centers May 2009 - June 2012
Kansas City Kansas Public Schools USD 500 July 2006 - May 2009
United Way of Wyandotte County May 2004 - June 2006
Sprint Nextel June 1987 - January 2004
Education
Ashford University 2009 — 2011
Master of Arts (M.A.)
Ashford University 2007 — 2009
Bachelor of Arts
The George Washington University 1998 — 2000
Graduate Certificate
Wyandotte High School
Verizon October 2012 - Present
Sprint Nextel November 2009 - May 2012
Skills
Management, Customer Satisfaction, Wireless, Sales Management, Customer Retention, Customer Experience, Telecommunications, Retail, Sales, Microsoft Office, SAP, Photoshop, Selling, Networking, Microsoft Access, Adobe Photoshop, Adobe HTML
Education
Arizona State University - W. P. Carey School of Business 2015 — 2017
Master of Business Administration (MBA)
Southern Illinois University, Edwardsville 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dominican University 2005 — 2006
Macro Helix/McKesson March 2015 - Present
McKesson January 2013 - April 2015
Research In Motion April 2011 - November 2012
Sprint Nextel July 2007 - April 2011
FedEx May 1988 - March 1994
Skills
BlackBerry Server..., SQL Database knowledge..., Active Directory, troubleshooting..., multiple device..., extensive strong..., high issue resolve, quality, log parsing, MAPI installations, Policy deployments, Application management, SMTP, LDAP and other..., Operating Systems, Troubleshooting, Servers, Microsoft Exchange, DNS, Log, Blackberry Enterprise..., Desktop Environment, Customer Service, Parsing, International Relations, LDAP, Policy, Technical Support, SMTP, Issue, Application Lifecycle..., Medical Devices, Wireless, VoIP, System Deployment, Call Center, Software Installation, Blackberry, Windows Server, Windows 7, SQL, Windows, TCP/IP, CDMA, Telecommunications, VPN, Switches, Routers, Computer Hardware, Networking, Network Administration
Education
Tarrant County College 2012 — 2013
Business
Southwestern Assemblies of God University 2010 — 2012
Professional Development, 3.5
Ashford University 2010 — 2010
Psychology
Christ for the Nations, Institute 1985 — 1986
Associate of Arts, Theology/Theological Studies, 3.6
ACN, Inc. April 2014 - Present
iWireless April 2013 - March 2014
Carolina West Wireless August 2008 - March 2013
Cricket Communications September 2004 - July 2008
Auction Pointe, Inc. April 2003 - July 2004
Sprint Nextel November 1998 - March 2003
Other Wireless Experience September 1994 - July 1998
Skills
Budget Administration /..., Key Metric Forecasting, Sales and Distribution..., Marketing / Media Buys, Corporate and Client..., Strategic Alliances &..., Community Involvement, Contract and Lease..., Team Development, Staff Development..., Retail Site Design and..., New Product Launch, Wireless, Telecommunications, Net Promoter Score, Customer Engagement, Product Marketing, Marketing, Pricing, Media Buying, Customer Retention, Sales Management, Direct Sales, Sales Operations, Strategic Partnerships, Mobile Devices, Retail, Sales, Product Development, Social Media Marketing, Solution Selling, Marketing Strategy, Account Management, Go-to-market Strategy, Cross-functional Team..., Product Management, Start-ups, Management, P&L Management, Entrepreneurship, Customer Service, Cellular Communications, Customer Satisfaction, Sales Process, Leadership, Market Research, Market Planning, Forecasting, B2B, Strategy
Education
Ashford University 2010 — 2011
B.A., Organizational Management
State University of New York Empire State College 2007 — 2008
Bachelor of Arts (B.A.), Organizational Management
Jamestown Community College 1994 — 1996
Communications
Franklinville 1981 — 1994
HS Diploma, High School/Secondary Diplomas and Certificates
Barnes & Noble College January 2015 - Present
Merkle Response October 2010 - January 2015
Sprint-Nextel December 2009 - March 2010
Eddie Bauer, Inc April 2005 - October 2009
Citigroup February 2008 - June 2008
The Bombay CompanyPrime Outlets June 2006 - January 2008
Education
Ashworth College 2013 — 2015
Associate of Science (A.S.), Marketing
Hagerstown Community College 2008 — 2009
N/A, Basic
South Hagerstown High School
W6 Consulting LLC June 2007 - Present
Hewlett-Packard May 2007 - June 2009
Sprint Nextel 2002 - 2007
Xactware Inc. 1998 - 2000
Xactware 1995 - 1998
Skills
Business Intelligence, PeopleSoft, Business Analysis, PL/SQL, Integration, Business Process, Analysis, CRM, Data Modeling, Leadership, Management, Product Management, Project Management, Quality Assurance, Requirements Gathering, SDLC, Testing
Education
Arizona State University - W. P. Carey School of Business 2000 — 2002
M.S., Information Management
Arizona State University, W. P. Carey School of Business 2000 — 2002
MBA, Management Information Systems and Services
Utah Valley University 1994 — 1999
B.S., Business Admin / Accounting
Art Institute September 2011 - Present
Chemical 8 Studios October 2010 - Present
Gourmet Games March 2010 - August 2010
Level Design November 2009 - December 2009
Sprint Nextel September 2006 - November 2008
Sallie Mae May 2003 - January 2006
Skills
Maya, Zbrush, Unreal Engine 3, Photoshop, Unreal Editor, Autodesk MotionBuilder, Occlusion, Alienbrain, Corel Painter, Animation, Texturing, 3D Studio Max, Character Animation, 3D Modeling, Rigging, Game Art, Lighting, Texture Painting, UV mapping, Modeling, UV Mapping, ZBrush
Education
Full Sail University 2008 — 2010
Bachelor's of Science, Game Art
Gulf Coast Community College 2001 — 2004
Computer Science, Engineering Drafting and Industrial Design
Art Institute of Fort Lauderdale
Industrial Design
Build The Crowd November 2013 - Present
UMB Bank November 2012 - April 2014
UMB Bank June 2010 - November 2012
WebsiteKings.com January 2009 - June 2010
Sprint Nextel January 2008 - February 2009
Sprint Nextel September 2006 - December 2007
Novus Mortgage & Finance August 2001 - August 2004
Morgan Stanley July 2000 - August 2001
Skills
Internet Marketing, Internet Content..., Website Development, Social Media, Web Analytics, Wordpress, Marketing Strategy, Business Strategy, Small Business..., Sales, Sales Skills Training, Instructional Design, Organizational Learning, Performance Consulting, Process Improvement, Pricing Strategy, Project Management, Financial Analysis, Business Development, Content Development, Entrepreneurship, Recruiting, Employee Benefits, Strategic Planning, Leadership Development, Coaching, PeopleSoft, WordPress, Interviews, Training
Education
Morehouse College 1996 — 2000
BA, Economics
Arizona State University, W. P. Carey School of Business 2004 — 2006
MBA, Strategic Marketing
My Customer Data May 2011 - Present
Sprint Nextel November 2005 - December 2010
Skills
Account Management, Salesforce.com, Customer Retention, Direct Marketing, Sales Management, B2B, Marketing Strategy, New Business Development, Social Media Marketing, Sales, Team Leadership, Customer Service, Computer Maintenance, Information Technology, Microsoft SQL Server, Data Analysis, Database Administration, Cold Calling, Sales Operations, CRM
Education
Palomar College 2013 — 2014
SQL server
United Education Institute 2010 — 2011
Certified A++, Information Technology, 4.0
Ashworth University 2007 — 2010
Bachelor of Applied Science (BASc), Business Administration and Management, General, 4.0
Sprint Nextel December 2011 - Present
Berkley Contract Packaging 2010 - 2011
RadioShack October 2009 - August 2010
Skills
Vendor Management, Telecommunications, Customer Satisfaction, Call Centers, Management, Sales, Inventory Management, Customer Service, Team Leadership, Process Improvement, Operations Management, Leadership, Sales Operations, Customer Retention
Education
Art Institute of Pittsburgh 2013 — 2015
AS of Graphic Design, Graphic Design
SIUE 2002 — 2014
working on it, Business
Solutionary July 2010 - Present
McAfee October 2008 - July 2010
Vigilar July 2007 - October 2008
IBM Internet Security Systems December 2005 - June 2007
Sprint Nextel May 2004 - December 2005
IBM Corporation May 2002 - October 2003
IBM Corporation February 2002 - May 2002
IBM Corporation May 2000 - February 2002
Philips Electronics February 2000 - May 2000
Philips Electronics May 1998 - February 2000
Skills
Product Marketing, Messaging, Marketing Communications, Marketing Management, Competitive Intelligence, Project Management, Market Analysis, Customer Retention, Trade Shows, Presentation Development, Editing, Collaterals, Go-to-market Strategy, Product Management, Demand Generation, Team Leadership, Teamwork, Information Security, Lead Generation, Security, Strategy, Product Development, Business Development, Market Research, Marketing Strategy, Direct Marketing, B2B Marketing, Sales Operations, Marketing, SaaS, Competitive Analysis, Product Launch, Leadership
Education
Kennesaw State University - Michael J. Coles College of Business 1996 — 2001
MBA, Marketing
Auburn University 1992 — 1994
BA, English
George C Wallace State Community College-Dothan 1989 — 1991
Associate of Arts (A.A.)
Wallace College 1989 — 1991
Associates, Liberal Arts and Sciences/Liberal Studies
Northview High School 1984 — 1989
Satmap November 2014 - Present
Sprint Nextel November 2004 - October 2014
BearingPoint, Inc 2002 - 2004
Arthur Andersen 1999 - 2002
C.H. Fenstermaker & Associates 1997 - 1999
Skills
Professional Services, Vendor Management, Business Process..., Call Center, Program Management, IVR Design, Call Center Call..., PMO, Telecommunications, Wireless, Management, IVR, Call Centers, Strategy, Integration, SaaS, Mobile Devices, Customer Experience, Cross-functional Team..., CRM, Enterprise Software, Product Management, Outsourcing, Business Analysis, Managed Services, Software Project..., Business Intelligence, Business Process, PMP, Solution Selling, IT Strategy, Cloud Computing, SDLC, VoIP, Enterprise Architecture
Education
University of Louisiana at Lafayette 1997 — 1999
MBA, Business Administration
Auburn University 1989 — 1994
BS, Computer Science
American College of Cardiology 2008 - Present
Fannie Mae August 2007 - 2008
Sprint-Nextel January 2002 - April 2007
Skills
Requirements Analysis, Integration, PMO, Project Planning, Analysis, Program Management, Management, SharePoint
Education
Rutgers University-New Brunswick 1986 — 1992
Ph.D., Water Resources Engineering
Asian Institute of Technology 1985 — 1986
M.S., Engineering
Cohens April 2009 - Present
Sprint Nextel May 2004 - April 2009
Birch Telecom 2003 - 2004
Redwood Knowledge Management (NASA Contractor) 2002 - 2003
Shannon Data Systems Inc. 2001 - 2002
BBN Sales Inc. (Jay R. Smith Mfg. Co. rep) 2000 - 2001
Jay R. Smith Mfg. Co. 1998 - 2000
Skills
Management
Education
Auburn University 1994 — 1998
Bachelor of Science (B.S.), Marketing
Verizon Wireless January 2010 - Present
Sprint Nextel November 2002 - December 2009
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Mobile Devices, Managed Services, Account Management, Unified Communications, Sales, Salesforce.com
Education
Arizona State University
Graduate work, Nutrition, Dietetics, and Biochemistry
Pennsylvania State University
BS Engineering Mechanics
Sprint February 2006 - Present
Sprint Nextel November 2005 - February 2006
Sprint/Nextel May 2005 - November 2005
Nextel January 2003 - May 2005
Nextel May 2001 - January 2003
Nextel January 2000 - May 2001
Nextel May 1999 - January 2000
Skills
Lectora, SharePoint, Captivate, Flash, ActionScript, Premiere, Instructional Design, Learning Management, E-Learning, Telecommunications, Call Center, Training Delivery, Technical Writing, Adobe Creative Suite, Vendor Management, Software Documentation, Leadership Development, Project Management, Team Building, Wireless, Workshop Facilitation, Customer Satisfaction, Microsoft Office, Telecommuting, Sales Operations, Call Centers, ADDIE
Education
Art Institute of Colorado 2007 — 2008
Adobe Premier, Video Editing, Flash ActionScript
Colorado Christian University 1995 — 1998
BA, Art
Nationwide Insurance April 2015 - Present
Nationwide Insurance April 2007 - April 2015
Ariba July 2005 - March 2007
Sprint Nextel June 2002 - June 2005
Skills
Strategic Sourcing, Management Consulting, Contract Negotiation, Project Management, Account Management, Supply Chain Management, Ariba, Vendor Management, Strategic Planning, Finance, Software Implementation, Sourcing, Change Management, Program Management, Relationship Management, Cross-functional Team...
Education
Arizona State University - W. P. Carey School of Business 2000 — 2002
MBA, Business
Miami University 1992 — 1996
Finance, Accounting and Finance
St. James Academy May 2012 - Present
JL Creations 2008 - June 2012
Handmark October 2007 - March 2008
Sprint Nextel 2001 - 2007
Sprint 2000 - 2007
Silicon Technology Solutions 1998 - 2000
Southern Quikrete Inc 1997 - 1999
Skills
Product Management, Product Planning, Wireless, Product Marketing, Product Development, Aquaculture, Leadership, Management, Strategic Planning, Operations Management, Training, Testing, Project Management, Business Development, Marketing, Mobile Devices
Education
Auburn University 1993 — 1995
MBA, Operations Management
Auburn University 1992 — 1994
MS, Fisheries and Allied Aquaculture
Auburn University 1989 — 1992
BS, Fisheries and Allied Aquaculture
Jesuit High School 1984 — 1988
Sprint April 2013 - Present
Sprint Nextel January 2007 - April 2013
Skills
Process Improvement, Vendor Management, Telecommunications, Program Management, Team Building, Change Management, Analysis, SDLC, Project Management, Training, Leadership, SharePoint, SharePoint Designer, InfoPath, InfoPath Forms, Learning Management..., Open Text Livelink
Education
Auburn University 1996 — 2000
BSBA, Management Information Systems
T-Mobile May 2014 - Present
T-Mobile February 2010 - May 2014
metroPCS February 2008 - February 2010
MetroPCS December 2006 - February 2008
Sprint Nextel February 2002 - December 2006
Pacific Wireless Communications 2000 - 2001
Skills
4G, LTE, CDMA, Cellular Communications, T1, Voice Mail, EVDO, Wireless, ECP, Tellabs 5500, 5ESS, Ethernet, Network Design, Switches, Computer Network..., 3G, Microwave, Optical Fiber, SS7, Fiber Optics, DS3, UMTS, IP, Wireless Networking
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Business Information Systems
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Information Technology
Sprint October 2014 - Present
Sprint March 2014 - October 2014
Sprint January 2010 - March 2014
Sprint October 2008 - December 2010
Sprint Nextel 2006 - 2008
Sprint 2004 - 2006
Sprint 2003 - 2004
Sprint 2002 - 2003
Sprint 2000 - 2002
Sprint 1999 - 2000
Skills
Sales Operations, Wireless, Solution Selling, M2M, Telecommunications, Direct Sales, Salesforce.com, Mobile Devices, Unified Communications, Account Management, Channel, Sales Management, Enterprise Software, Sales, Strategy, Leadership, Sales Process, Management, Customer Retention, Marketing, Selling, Strategic Partnerships, Program Management, Managed Services
Education
UOP 2005 — 2006
San Diego Mesa College
Transfer program to State, Human Biology
Ashford University
Pshychology
TLT Babcock Inc October 2012 - May 2013
Tradesmen International 2006 - December 2012
Sprint Nextel 1981 - 2001
Skills
Contractors, Process Scheduler, Customer Service, Team Building, Administrative..., Contract Management, Contract Negotiation, Construction, Operations Management, Budgets, Sales, Construction Management
Education
Ashland University
Associate of Science (A.S.), Business Administration and Management, General
Cisco Systems November 2012 - Present
Sprint Nextel July 2011 - September 2012
Pfizer March 2011 - July 2011
Auburn University May 2009 - December 2009
Lowder College of Business, Auburn University August 2008 - December 2009
AT&T Minority Engineering Program, Auburn University August 2006 - May 2009
EECS Department, Auburn University August 2006 - December 2007
Education
Auburn University 2008 — 2009
Master of Business Administration
Auburn University 2006 — 2009
Master of Electrical Engineering
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology
Verizon Wireless 2009 - Present
Sprint Nextel December 2005 - May 2008
Sprint Nextel September 2003 - November 2005
Skills
Insurance, Life Insurance, Long Term Care Insurance, Medicare Suppliment
Education
Art Institute of Pittsburgh 1978 — 1980
Photography Multi Media Production
Fayetteville Technical Community College
A+ Certification
AT&T Mobility March 2012 - Present
AT&T Mobility July 2008 - March 2012
Sprint Nextel March 2003 - July 2008
AT&T 2001 - 2002
NationLink Wireless 1999 - 2002
Skills
Wireless, Solution Selling, Account Management, M2M, Telecommunications, Direct Sales, Channel, Sales, VoIP, Mobile Devices, Salesforce.com, 4G, Business Development, Sales Management, B2B, Strategic Partnerships, Customer Retention, Management, Managed Services, Selling, Customer Experience, Integration, Sales Process, Unified Communications, Mobile Technology, Cellular Communications
Education
Auburn University 1992 — 1997
Revel Systems, Inc. November 2008 - Present
YOGANISA, LLC March 2008 - Present
RENGE, INC January 2006 - March 2008
Sprint Nextel August 2000 - March 2001
Skills
Sales Management, Salesforce.com, Executive Search
Education
Ashford University 2009 — 2011
MA, ORGANIZATIONAL MANAGEMENT
University of Maryland College Park
BS, MARKETING
MicroPact September 2013 - Present
MicroPact October 2010 - September 2013
CACI 2009 - October 2010
Sprint January 2007 - February 2009
Sprint Nextel October 2004 - January 2007
Nextel Communications 2004 - 2004
Skills
SDLC, Requirements Analysis, Business Analysis, Visio, Integration, Program Management, Process Improvement, Business Process..., RFP, SQL, Enterprise Architecture, Project Management, Software Project..., SharePoint, Software Development, Vendor Management, Agile Methodologies, Enterprise Software, Cloud Computing, Business Process
Education
Auburn University 1996 — 2000
Bachelor of Science, Management Information Systems
Sprint Nextel April 2000 - Present
The Coca-Cola Company 1998 - 2000
Education
Art Institute of Atlanta 1990 — 1992
Sprint April 2015 - Present
Sprint Nextel November 2011 - March 2015
Clearwire August 2009 - September 2011
Verizon Telecom May 2008 - May 2009
Enhanced Wireless April 2007 - May 2008
Sprint Nextel March 2004 - April 2007
Skills
Cross-functional Team..., Telecommunications, Wireless, Sales Operations, Vendor Management, Mobile Devices, Direct Sales, Forecasting, Leadership, Salesforce.com, Team Leadership, Managed Services, Account Management, Call Centers, Management, Team Building, Retail, Budgets, Product Management, Sales, Customer Retention, Program Management, Strategic Partnerships, Strategy, Process Improvement, Business Development, Sales Management, Solution Selling
Education
De La Salle University 2001 — 2003
Masters, Finance - Candidate
Ateneo de Manila University 1986 — 1990
Bachelor, Management Economics
Expert Global Solutions March 2015 - Present
Bridgepoint Education January 2012 - November 2014
Bridgepoint Education May 2007 - January 2012
Nextel Partners April 2000 - March 2007
Sprint Nextel 2000 - 2007
TeleDirect International 1995 - 2000
Skills
Vendor Management, Leadership, Disaster Recovery, Microsoft Exchange, Management, VMware, IIS, Program Management, IT Management, Troubleshooting, Information Technology, IT Operations, IT Strategy, IT Service Management, Technical Support, Windows 7, XP, Help Desk Support, ITIL, Active Directory, System Administration, Enterprise Software, Windows, Windows XP, Training, Team Leadership, Software Documentation, Security, Data Center, Project Management, Networking, Network Administration, Servers, Staff Development, Higher Education, Analysis, Process Improvement, Public Speaking, Team Building
Education
Ashford University 2010 — 2012
Bachelor of Arts (BA), History, 3.98
University of Iowa 1985 — 1989
IBM June 2014 - Present
Prosys 2013 - 2013
Bedroc 2012 - 2012
Verizon Wireless January 2010 - May 2011
Sprint Nextel 2003 - 2009
Skills
Solution Selling, Unified Communications, Data Center, Virtualization, Wireless, VoIP, Telecommunications, MPLS, Managed Services, B2B, Network Security, Remote Access, Sales Process, Storage, Cisco Technologies, Citrix, Optimization, Coaching, Business Development, Sales Management, Managed Hosting, Cloud Computing, Vendor Management, SaaS
Education
Covenant College 1985 — 1988
BA, Economics
Auburn University 1983 — 1984
Finance
Sprint Nextel November 2006 - Present
Sprint Nextel April 2004 - November 2006
Sprint April 2001 - 2003
Education
Art Institute of Fort Lauderdale
Bachelor Of Science, Graphic Design
Sprint August 1999 - Present
Sprint Nextel 1999 - Present
Wealth Builders 2008 - 2009
FEDX Ground October 1996 - August 1999
Skills
Telecommunications, Wireless, Call Center, CDMA, Cellular Communications, Customer Satisfaction, Cross-functional Team..., Process Improvement, 4G, Mobile Devices, Salesforce.com, Team Building, Workforce Management, Direct Sales, Program Management, Wireless Networking, Customer Service, Account Management, Sales Management, Call Centers, Integration, Mobile Communications, MPLS, M2M, Computer Network..., Managed Services, Customer Experience, Forecasting, Technical Support, Customer Retention, Training, Project Management, Team Leadership, Broadband, T1, Troubleshooting, VoIP, Project Planning, LAN-WAN, IP, Coaching, Team Management, Strategic Partnerships, Professional Services, Management, Solution Selling, Operations Management, Networking, LTE, Sales
Education
DeVry University 1996 — 1999
Bachelor's degree
Art Institute of Dallas
Shaw University August 2015 - Present
The Body Shop (L'Oreal) April 2013 - Present
Jackson Hewitt January 2013 - Present
The Body Shop 2013 - 2015
The Body Shop 2013 - 2015
Dollar General July 2008 - November 2011
Fidelity Investments September 2006 - June 2008
Sprint Nextel March 2003 - August 2006
Productivity Point International August 1999 - February 2003
Skills
Employee Relations, Succession Planning, Performance Management, Recruiting, Human Resources, HRIS, Onboarding, Talent Acquisition, Training, Leadership Development, Coaching, Benefits Administration, Strategic Planning, New Hire Orientations, Customer Satisfaction, Personnel Management, Retail, Interviews, Employee Training, Budgets, Leadership, Talent Management, Management, HR Policies, Employee Benefits, Applicant Tracking..., College Recruiting, Tax Preparation, Hiring, Commitment to Customer..., Deferred Compensation
Education
Auburn University
Bachelor, Aerospace Engineering
Columbia Southern University
MBA, Human Resources Management
Pivotal Point LLC November 2014 - Present
Grandma Hampton's Toffee November 2003 - Present
Kurt Salmon Associates 2007 - 2009
Sprint Nextel 1999 - 2002
America West Airlines 1997 - 1999
Skills
Process Improvement, Strategy, Marketing Strategy, Strategic Planning, Management, Product Development, Program Management, Change Management, Project Management, Cross-functional Team..., Business Strategy, Business Analysis, E-commerce, Start-ups, Business Process..., Entrepreneurship, Business Intelligence, CRM, Product Management, New Business Development, Leadership
Education
Arizona State University
Western & Southern Financial Group January 2014 - Present
Independent Consultant, Telecommunications January 2007 - Present
LogicalisUS November 2011 - January 2014
Pro OnCall Technologies April 2009 - January 2011
Integrated Mobile September 2004 - February 2009
Sprint Nextel 2001 - 2004
Verizon Wireless October 1994 - October 2001
Skills
Telecommunications, Business Relationship..., VoIP, Cloud Computing, Operations Management, Sales, Strategic Partnerships, Project Management, Direct Sales, Product Management, Business Planning, Account Management, Wireless, Managed Services, Solution Selling, Management, Analysis, New Business Development, Process Improvement, IT Service Management, Call Center, Unified Communications, Cross-functional Team..., Business Development, Service Delivery, SaaS, Customer Experience, Vendor Management, Contract Negotiation, Business Process..., Strategy, Sales Management, Professional Services, CRM, Enterprise Software
Education
Ashland University 1988 — 1990
Business Finance
Sprint Nextel September 2006 - December 2008
Convergys 1999 - 2007
LexisNexis January 1989 - August 1999
Education
Ashford University 2005 — 2009
BA, Management
Xavier University 1994 — 1996
Business
Wright State University 1990 — 1994
Computer Science
Scrum Alliance
Certified SCRUM Master
George Washington University
Masters Certificate, Project Management
Time Warner Cable July 2013 - Present
Cox Communications April 2012 - July 2013
Sprint Nextel October 2010 - March 2012
Verizon Business July 2003 - October 2010
Govig & Associates February 2000 - May 2003
Tribune Company 1997 - 1999
Education
Arizona State University 1993 — 1997
BA, Journalism
Sprint April 1998 - Present
Sprint-Nextel 1998 - Present
Skills
Planet, Strategic Planning, Strategic Communications, Nonprofits, Government, Program Management, Legislative Relations, Media Relations, Public Speaking, Community Outreach, Leadership, Wireless, Policy, Public Relations, Fundraising, Public Policy, Planet EV, Windcatcher
Education
Auburn University 1982 — 1986
Bachelor’s Degree, Public Administration
Centralized Showing Service February 2013 - Present
Connextions August 2011 - March 2012
iQor 2007 - 2008
Sprint Nextel 1999 - 2001
Pepsi Bottling Group 1998 - 2000
American Express 1991 - 1996
Skills
Customer Service, Customer Satisfaction, Call Center, Team Building, Training, Performance Management, Operations Management, Process Improvement, Workforce Management, Customer Experience, Customer Retention, Leadership, Team Leadership, Management, Call Centers, Sales Operations, Sales, Employee Training, Quality Assurance, Time Management, Coaching, Recruiting, Employee Relations, Leadership Development, Cross-functional Team..., Hiring, Outlook, Call Center Development, Team Management, Conflict Resolution, Interviews, Telecommunications, Employee Engagement, Project Management, Onboarding, Talent Acquisition, Sales Management, Payroll, Organizational..., Vendor Management, Microsoft Office, Networking, Analysis, Account Management, Troubleshooting
Education
Ashford University 2011 — 2012
Orginizational Management
University of Phoenix 2010 — 2011
Buisness Management
Central Piedmont Community College 2008 — 2009
Paralegal Technoligies
University of Cosmetology 1998 — 1999
Cosmetology/Cosmetologist, General
Southeastern Community College 1990 — 1991
Business Administration and Management, General
Sprint Nextel 1999 - 2009
Education
Auburn University 1984 — 1987
BA, Political Science/Pre Law
New Mexico State University 1979 — 1981
Cinebistro August 2011 - Present
Nordstrom August 2010 - August 2011
Emory Healthcare January 2009 - April 2010
Atlanta Gas Light May 2009 - March 2010
Bloomingdale's October 2008 - January 2009
Sprint Nextel October 2007 - April 2008
LA Fitness August 2007 - October 2007
Radio One June 2006 - August 2006
Skills
Customer Service, Social Media, Event Management, Microsoft Excel, Microsoft Office
Education
Atlanta Metropolitan College 2011 — 2015
Bachelor of Arts (B.A.), Mass Communication/Media Studies, Sophomore
Clark Atlanta University 2006 — 2008
Bachelors of Arts, Mass Communication/Media Studies
Alere, Inc. August 2009 - Present
Sprint Nextel 2001 - 2009
Sprint Nextel July 2007 - December 2008
Sprint Nextel November 2005 - July 2007
Sprint Nextel December 2002 - November 2005
Cricket Communications May 2001 - October 2002
The Home Depot March 1998 - May 2001
Skills
Microsoft Office, Contract Management, Customer Satisfaction, Inventory Management, Troubleshooting, EH&S Compliance, Sales
Education
San Diego Mesa College 2008 — 2009
AS, Business Administration
Arkansas State University 1994 — 1997
General Studies
Sprint April 2011 - Present
Sprint Nextel December 2009 - March 2011
Sprint Nextel (Formerly Nextel Partners) 2001 - 2009
Skills
Telecommunications, Vendor Management, Call Center, Wireless, Process Improvement, Cross-functional Team..., Program Management, Operations Management, Project Management, Customer Satisfaction, CDMA, Cellular Communications, 4G, Managed Services, Team Leadership, Customer Retention, Management, Training, Call Centers, Troubleshooting, Customer Experience, Recruiting, Quality Assurance, Mobile Devices, Coaching, PMP, Salesforce.com, Requirements Analysis, Solution Selling, Software Documentation, Business Process..., M2M, VoIP, Account Management, Customer Service, Leadership, Business Analysis, Workforce Management, Technical Support, iDEN, WiMAX, Product Management, CRM, Team Building, Strategy, Project Planning, Avaya, Direct Sales, EVDO, LTE
Education
Ashford University 2010 — 2011
Master of Business Administration, Project Management
California State University-San Marcos - College of Business Administration 1991 — 1993
BS, Business Management
United States Air Force June 2010 - Present
Oklahoma City Community College 2012 - 2012
Abbott EMS June 2009 - June 2010
St. Anthony's Medical Center March 2009 - June 2010
MedStar Ambulance April 2001 - May 2009
Avis July 2006 - May 2008
Sprint Nextel December 2004 - October 2006
H.E.B Grocery Company June 1998 - October 2000
Skills
Healthcare, Customer Service, Payroll, Recruiting, Human Resources, Process Scheduler, Accounts Receivable, Retail, Training, Management, CPR Certified, Strategic Planning, PowerPoint, Team Building, Outlook, Microsoft Excel, Leadership, Operations Management, Budgets, Coaching, Microsoft Office, Sales, Forecasting, Event Planning, Team Leadership, Hiring, Microsoft Word
Education
Ashford University 2007 — 2009
MBA, Human Resource Management
McKendree University 2000 — 2006
BBA, Management
Southwestern Illinois College 2002 — 2004
AS, General Science
Sprint Nextel July 2007 - Present
GNC 1997 - 2007
Education
Strayer University 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Auburn University 1995 — 1999
Acosta Sales & Marketing June 2015 - Present
All Western Mortgage (Denver) January 2013 - March 2013
TransFirst, Inc. August 2011 - April 2012
Cigna / HMC Healthcare August 2009 - August 2011
Citi February 2007 - November 2008
Sprint Nextel March 2005 - November 2006
T-Mobile September 2002 - December 2003
Skills
HIPAA, Leadership, Software Documentation, Customer Service, Management, Invoicing, Troubleshooting, Healthcare, Sales, Health Insurance, Process Improvement, Vendor Management, Process Scheduler, Time Management, Benefits Administration, Information Technology, Databases
Education
Metropolitan State University of Denver 2009 — 2013
BA, Computer Information Systems
University of Colorado Denver 1995 — 1997
BA, Business Administration
Art Institute of Colorado 1992 — 1994
Associates Degree, Business Management, 3.4 out of 4.0
American Express February 2013 - Present
Av-Air, Inc. August 2012 - February 2013
American Express June 2012 - August 2012
AT&T Mobility January 2009 - June 2010
The University of Arizona December 2007 - December 2008
Sprint Nextel June 2004 - December 2007
Skills
PL/SQL, T-SQL, Sales Management, Quantum Control, Mobile Devices, Wireless, Mobile Technology, Databases, Sales, Requirements Analysis, Oracle
Education
Arizona State University, W. P. Carey School of Business 2011 — 2012
Bachelor of Science, Computer Information Systems, 4.0
Scottsdale Community College
University of Arizona, Eller College of Management 2005 — 2008
Bachelor, Finance & Business Management
Sam & Associates LLC January 2010 - Present
Liberty Tax Service January 2013 - April 2013
Gate Gourmet January 2011 - November 2011
Sprint Nextel July 2007 - June 2009
L-3 Communications May 2007 - July 2007
Skills
Accounts Payable, Auditing, Accounts Receivable, Financial Reporting, Financial Analysis, Bank Reconciliation, General Ledger, Account Reconciliation, Tax Returns, Customer Service, Journal Entries
Education
Assiut University 1995 — 1999
BS, Accounting
Inovalon September 2014 - Present
LA Fitness February 2014 - Present
Sprint August 2011 - September 2014
Sprint Nextel July 2010 - August 2011
Farmers Insurance Company formerly AIG Agency Auto May 2006 - July 2010
TruGreen January 2005 - May 2006
Verizon Wireless August 2001 - January 2005
Skills
Call Centers, Process Improvement, Troubleshooting, Leadership, Wireless, Project Management, Customer Service, Sales, Technical Support, Networking, Coaching, Microsoft Office, Customer Satisfaction, Wireless Networking, Customer Experience, Analysis, Call Center, Database Administration, Insurance, Team Leadership, Telephone Skills, CDMA, Mobile Devices, Account Management, Retail, Service Delivery, Databases, Microsoft Excel, Telecommunications, Microsoft Word
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Health Informatics, 3.25
Ashford University 2012 — 2014
Bachelor of Arts (B.A.) Health Informatics, Health Informatics
Sprint Nextel November 2011 - Present
Dark Eyed Gypsy January 2005 - Present
Citi February 2010 - April 2012
Dalton Carpet Outlet July 2007 - February 2010
Education
Atlanta School of Massage
Professional Massage Therapy
East Tennessee State University
Computer Science
Azalea Health July 2013 - Present
The Meridian Group October 2012 - July 2013
Mobile Tag Inc December 2010 - July 2012
Sprint Nextel October 2005 - December 2009
Skills
Vendor Management, User Interface Design, Data Analysis, CSS, Project Management, HTML, E-commerce, Product Management, SQL, Training, Databases, Mobile Devices, Mobile Applications, Integration, Recruiting, Software Development, Web Development, Quality Assurance, Cloud Computing, Mobile Internet, Technical Support, Management, Networking, Customer Service, Leadership, Troubleshooting, Sales
Education
Auburn University 2006 — 2009
Bachelor of Business Administration (BBA), Management Information Systems, General
AT&T Mobility August 2013 - Present
AT&T Mobility July 2012 - July 2013
AT&T Mobility July 2010 - June 2012
Apple Retail October 2009 - July 2010
Sprint Nextel April 2008 - April 2009
Sprint Nextel March 2006 - March 2008
Sprint Nextel July 2005 - March 2006
Skills
Inventory Management, Direct Sales, Solution Selling, Customer Satisfaction, Cellular Communications, Wireless, Mobile Technology, Customer Experience, Telecommunications, Retail Sales, Sales Operations, Selling, Sales, CRM, Retail, Salesforce.com
Education
Arizona State University 2013 — 2016
Bachelor of Interdisciplinary Sciences, Organizational Studies
Personal time May 2011 - Present
F May 2010 - June 2011
Wells Fargo, NA 2007 - February 2011
Wells Fargo Bank June 2007 - May 2010
TASQ Technology December 2002 - June 2007
TASQ Technology December 2002 - May 2007
Sprint October 1988 - July 2002
Sprint Nextel 1988 - 2002
Sprint 1988 - 2002
Skills
Call Center, Call Centers, Coaching, Customer Satisfaction, Operations Management, Process Improvement, Customer Service, Performance Management, Management, Time Management, Team Leadership, Team Management, Talent Acquisition, Windows, Report Writing, Technical Writing, Analytics, Centra Symposium, Epic Systems, Client Billing, Creative Problem Solving, Creative Strategy, Staff Development, Report Design, Written & Oral...
Education
Ashford University 2011 — 2014
Bachelor's degree, Business Prodject Management
Highlands 1975 — 1978
T-Cellular, Inc. September 2009 - Present
AT&T Mobility March 2007 - July 2009
Sprint Nextel October 2004 - March 2007
Dell November 2002 - October 2004
Education
Ashworth College 2008 — 2011
Computer Information Management
Ohio University 2001 — 2004
W5 Technologies, Inc (Under contract to General Dynamics) November 2007 - Present
Sprint Nextel 2005 - 2007
Motorola 1995 - 2003
Skills
Systems Engineering, CDMA, Linux, Software Development, Java, Network Security, System Integration..., SQL, Automation, Big Data, Virtualization
Education
University of Phoenix 2004 — 2004
CCNA certification
Arizona State University 1989 — 1996
BSE, Electrical Engineering
The Tile Shop December 2014 - Present
hhgregg October 2010 - November 2014
hhgregg 2009 - 2010
Sprint Nextel 2003 - 2008
Sprint Nextel 2001 - 2003
Circuit City 1996 - 2000
Circuit City 1993 - 1996
Circuit City 1990 - 1993
Skills
Merchandising, Retail, Sales Management, Visual Merchandising, Customer Satisfaction, Sales, Inventory Management, Team Building, Operations Management, Managing P&Ls, Strategic Hiring, Performance Management, Management, Big Box, P&L, Sales Operations, Leadership, Store Operations, P&L Management, Income Statement
Education
Asheville-Buncombe Technical Community College
Business, Management, Marketing, and Related Support Services
Western Carolina University
Comedy Works 2009 - 2010
Sprint Nextel January 2001 - October 2008
Skills
Photography
Education
Metropolitan State University of Denver 2006 — 2011
BFA, Digital Art
Art Institute of Colorado 2000 — 2002
Assoc, Photography
Sprint Nextel Senior Sales AssociateThe Sharper Image1999 - 2005
Skills
Customer Satisfaction, Customer Service, Sales Support, Technical Services, Backend, Cellular, Smartphones
Education
Arizona State University 2002 — 2005
Sociology and Business, Sociology and management and marketing
Office Depot August 2014 - Present
St. Vincent de Paul October 2013 - Present
Sprint Nextel June 2012 - October 2013
OfficeMax August 2008 - June 2012
Cave Creek Unified School District 2007 - 2008
Skills
Customer Service, Sales, PowerPoint, Leadership, Facebook, Microsoft Office, Microsoft Excel, Project Management, Editing, Time Management, Retail, Teamwork, Social Media Marketing
Education
Arizona State University, W. P. Carey School of Business 2010 — 2014
Bachelor of Science (B.S.), Management
Arizona State University, W. P. Carey School of Business 2010 — 2014
International Business Certificate
Sprint January 2013 - Present
Sprint Nextel May 2012 - Present
Lake Placid Summit Hotel 2011 - 2011
Education
Ashworth University
Sprint Military Services July 2008 - Present
Sprint Nextel July 2008 - Present
Education
Arizona Western College 2009 — 2019
Associate's, Psychology
Highline Community College
Ericsson USA 2011 - 2012
Sprint Nextel 2009 - 2011
Sprint Nextel 2007 - 2008
Sprint Nextel 1997 - 2007
Skills
Fault Management, DS3, Turn-up, Wireless, IP, Telecommunications, Avaya, Telephony, Routers, Computer Network..., Switches, T1, Frame Relay, Vendor Management, Cisco Technologies, Troubleshooting, Networking
Education
Atlanta Technical College 2012 — 2013
CISCO Networking Specialist, CCNA (Routing and Switching)
DeVry University-Georgia 1992 — 1994
Bachelor of Science (B.S.), Electrical Engineering Technologies/Technicians
Boatus July 2014 - Present
Sprint Nextel August 2005 - August 2014
Skills
Telecommunications, Strategy, Sales Management, Management, Program Management, Project Management, Sales, Solution Selling, Customer Service, CRM, Project Planning, Wireless, Mobile Devices, Teamwork
Education
Ashworth College 2012 — 2014
Masters of Science, HR Management, 3.7
Ashworth University 2012 — 2014
Masters of Science, HR Management
Ashworth University 2009 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations
Ryder Integrated Logistics December 2011 - Present
Sprint Nextel August 2005 - November 2011
RadioShack February 2004 - May 2005
Education
DeVry University-Texas 2009 — 2010
Electrical and Electronics Engineering
ATI Career Training Center-Dallas 2002 — 2004
Industrial Electronics Technology/Technician
NJVC-LLC May 2013 - Present
NJVC, LLC May 2011 - May 2013
NJVC-LLC 2008 - 2010
NJVC-LLC 2007 - 2008
Sprint Nextel 2006 - 2007
Skills
ITIL v3 Foundations..., Six Sigma White Belt...
Education
Ashford University 2008 — 2011
Bachelor of Arts (B.A.), Organizational Management
Ashford University 2008 — 2011
BS, Organizational Management