T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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T-Mobile Employees
Comcast February 2015 - Present
Comcast Cable February 2014 - February 2015
T-Mobile September 2013 - February 2014
MarketSource Inc. April 2013 - September 2013
Sprint Nextel March 2012 - April 2013
Wireless Advocates February 2010 - March 2012
Lowe's Home Improvement October 2005 - July 2009
Skills
Customer Service, Sales Management, Customer Satisfaction, Team Motivator, Coaching, Sales Support, Sales Operations, Teamwork, Microsoft Excel, Time Management, Outlook, Mobile Devices, Wireless, Telecommunications, Sales, Selling, Direct Sales, Management, Leadership, Training, Retail, Recruiting, Customer Retention, Customer Experience, Team Leadership, Store Management, Retail Sales, Sales Presentations, Account Management, Team Building
Education
Santa Rosa Junior College 2002 — 2004
Free Will Productions Mobile DJ Entertainment June 2002 - Present
T-Mobile October 2010 - July 2015
Skills
Wedding DJ, School Dances, Music Production, DJ, Event Planning, Street Dance, Customer Service, Bar/Bat Mitzvahs, Parties, Weddings, Private Events, Music, Corporate Events, Entertainment, Social Media
Education
Santa Rosa Junior College
T-Mobile December 2005 - Present
T-Mobile October 2003 - November 2005
Ishwar Press Components June 1997 - July 2001
Skills
Mobile, Mobile Applications, Mobile Internet, Mobile Content, Mobile Software, Program Management, User Experience, Mobile Devices, Contract Negotiation, Product Incubation, Personalization, Mobile Advertising, Solution Architecture, Product Requirement..., CRM, Location Based Services, Telecommunication..., Analytics, Strategy, Product Requirements, Vendor Management, Product Lifecycle..., Product Management, Cross-functional Team..., Integration, Cloud Computing, Wireless
Education
Seattle Pacific University - School of Business and Economics 2002 — 2004
Masters, Management Information Systems
University of Pune 1996 — 2000
BS, Mechanical Engineering
Expedia, Inc. August 2015 - Present
Wibirt Consulting, LLC April 2013 - Present
Microsoft March 2014 - December 2014
MS Cloud Services January 2013 - April 2013
Sundance Institute May 2011 - December 2012
T-Mobile March 2008 - May 2011
Washington Mutual Savings Bank October 2002 - March 2008
Charles Schwab November 2000 - September 2002
Protocol Technology Partners September 1999 - November 2000
Alliance Consulting Group June 1998 - September 1999
Skills
Vendor Management, Program Management, Hybrid Cloud, Cloud Computing, Management, SaaS, Enterprise Software, Project Management, Strategic Planning, IT Strategy, Business Transformation, Leadership, Telecommunications, Strategy, Team Leadership, Enterprise Architecture, Microsoft Office, Business Development, CRM, Customer Service, Business Intelligence, Business Process, Management Consulting, Integration, Negotiation, New Business Development, Data Center, Consulting, Professional Services, Budgets, Account Management, Cloud Storage, Executive Management, Networking, Start-ups, Call Centers, Contract Negotiation, IT Management, Outsourcing, Cross-functional Team..., Strategic Partnerships, Product Management, Mobile Devices, Project Delivery, E-commerce, Cost Planning, SDLC
Education
Scottsdale Community College 1981 — 1982
Computer and Information Sciences and Support Services
Cherry creek mortgage company Citrus Heights August 2013 - Present
T-Mobile August 2009 - August 2013
US Bank May 2005 - August 2009
Skills
Investment Properties, Sales, First Time Home Buyers, Refinance, Referrals, Sales Management, Mortgage Lending, FHA, Loan Origination, Sellers, Real Estate Transactions
Education
Xinnix Mortgage Academy 2013 — 2013
Loan Origination Academy, Lending
Santa Rosa Junior College 2009 — 2011
Associate of Arts (AA), Social and Behavioral Science
T-Mobile October 2009 - Present
City of Brier December 2005 - Present
Ciber September 2008 - October 2009
Coinstar October 2005 - August 2008
Self Employed June 2004 - October 2005
Wavelink January 2003 - April 2004
Applied Microsystems (AMC) January 2002 - January 2003
FreeRein June 2000 - November 2001
US Web June 1996 - June 2000
Intermec 1991 - 1996
Skills
Software Development, Cross-functional Team..., Team Building, Mobile Applications, Software Configuration..., Project Management, Process Improvement, DevOps, Continuous Delivery, Technical Leadership, Product Innovation, SOA, Applications Software..., Managing Offshore Teams, Distributed Team..., Service Virtualization, Software Solution..., Software Architectural..., Team Management, Strategic Vision, iTKO LISA, Web Services, Java, linux, Automated Software..., Nolio, Integration, Agile Project Management, Agile Methodologies, Mobile Devices, Network Architecture, Retail Technology, Retail Software
Education
Seattle Pacific University 1983 — 1986
BS
ATGStores.com November 2014 - Present
Seattle Mariners March 2012 - Present
T-Mobile May 2014 - September 2014
Seattle University January 2013 - December 2013
T-Mobile June 2012 - August 2012
Seattle University October 2011 - June 2012
Seattle University March 2011 - October 2011
Kernel Fabyan's, LLC June 2011 - September 2011
Skills
Operations Management, Project Planning, Telecommunications, Marketing Research, Social Media Marketing, Communication, Public Speaking, Leadership, Customer Service, Marketing, Wireless, Cellular Communications, Mobile Devices, Social Networking, Social Media, Facebook, Microsoft Office, Microsoft Excel, PowerPoint
Education
Seattle University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing, Junior
Lyft April 2015 - Present
Kainber Holdings 2012 - Present
Kainber Consulting 2010 - Present
T-Mobile August 2009 - January 2015
Washington State Department of Social and Health Services Aging and Disability Services Admin August 2011 - September 2012
T-Mobile February 2011 - January 2012
McDonald's Corporation August 2006 - July 2009
Washington State Department of Social and Health Services March 2009 - April 2009
Skills
Technical Support, Networking, Web Design, Network Administration, Sales Operations, Customer Service, Start-ups, Project Management, Microsoft Office, Management, Wireless, Drupal, Hyper-V, VMware, Mobile Devices, Training, Social Media, Windows Server, VoIP, Team Leadership, Time Management, Computer Hardware, VPN, IT Operations, Leadership, Multiple computer OS..., Green Technology, Telecommunications, Direct Sales, PowerPoint, Customer Experience, Microsoft Word, Customer Satisfaction, Sales, Marketing, Servers, Dreamweaver, SQL, VirtualBox, Linux Command Line, Public Speaking, Research
Education
Seattle Community College-South Campus 2015 — 2015
Computer and Information Sciences and Support Services, 4.0
University of Washington 2010 — 2014
Bachelor of Arts (B.A.), Communication (Interdisciplinary Arts and Science) Minor Applied Computing, 3.0+
South Puget Sound Community College 2007 — 2009
Associate of Arts, Business Administration and Management, General
Insight September 2013 - Present
Express Scripts July 2012 - September 2013
T-Mobile May 2007 - July 2012
Skills
Account Management, CRM, Customer Retention, Direct Sales, Time Management, Customer Experience
Education
Scottsdale Community College 2010 — 2013
Associate of Arts (AA) Associate of Business, Business Management, 3.7 GPA
T-Mobile June 2013 - Present
T-Mobile November 2009 - June 2013
T-Mobile August 2008 - November 2009
T-Mobile June 2006 - August 2008
Sprint November 1998 - May 1999
Western Wireless January 1995 - July 1998
Skills
Mobile Devices, Telecommunications, Wireless, GSM, Mobile Communications, Mobile Technology, Product Management, Mobile Applications, Vendor Management, Content Management, 3G, Process Improvement, Program Management, Management, Call Centers, Customer Experience, Team Leadership, Leadership, Training, Customer Satisfaction, Customer Retention, Customer Service, Team Building, Sales
Education
Seattle Central Community College
Associate of Arts (AA), Communication, General
T-Mobile 2013 - Present
Noodlenthread 2010 - Present
Versa Resources 2011 - 2013
Big Fish Games 2010 - 2011
Big Fish Games 2008 - 2010
Fireworks Gallery 2005 - 2007
Skills
E-commerce, Photography, Project Management, Microsoft Office, Business Analysis, Online Marketing, Team Management, Customer Service, Social Media, SharePoint, Content Management, Tableau, Coremetrics, JIRA, TMMData, SAP, Digital Analytics, Mobile Devices
Education
Seattle University 2004 — 2006
Bachelor of Arts, Marketing
Apple Retail November 2011 - Present
T-Mobile April 2004 - March 2012
Platinum Capital Group February 2002 - February 2004
Skills
Customer Service, Account Management, Budgeting, Team Building, Sales, Retail, Merchandising, Inventory Management, Team Leadership, Training, Recruiting, Employee Relations, Store Management, Brand Loyalty, Budgets, Cold Calling, Customer Experience, Customer Retention, Customer Satisfaction, Leadership, Public Speaking, Outlook, Retail Sales, Selling, Values-based Leadership
Education
Santiago Canyon College
T-Mobile February 2011 - Present
T-Mobile May 2007 - February 2011
T-Mobile September 2006 - May 2007
Zoka Coffee Roaster & Tea Co. September 2005 - September 2006
Walsh Design October 1999 - September 2005
Skills
User Interface Design, Mobile Devices, Testing, E-commerce, Mobile Applications, Mobile Technology, Product Development, Technical Support, LTE, Wireless, Integration, Mobile Internet, Product Management, Telecommunications, Cross-functional Team..., Web Design, Program Management, Requirements Management, Android, Vendor Management, Agile Methodologies, Location Based Services, Agile Project Management, Mobile Communications, Software Project..., Beehive, Cloud Computing
Education
Seattle Pacific University 1999 — 2003
BA
Wireless Advocates January 2015 - Present
T-Mobile October 2007 - October 2014
T-Mobile July 2010 - May 2011
T-Mobile October 2007 - July 2010
AT&T February 2006 - October 2007
AT&T February 1998 - January 2004
Skills
Telecommunications, Account Management, Sales Operations, Customer Retention, Wireless, Sales Management, Customer Experience, Solution Selling, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Process, Call Centers, Management, Competitive Analysis, Mobile Technology, Salesforce.com
Education
Santa Rosa Junior College 1987 — 1988
High School, Business Development
Rancho Cotate High School 1984 — 1987
T-Mobile July 2013 - Present
Education
Scottsdale Community College
Revel Consulting 2015 - Present
T-Mobile 2014 - 2015
Lenati LLC 2011 - 2014
Nordstrom 2010 - 2011
Bergstrom SEO 2009 - 2010
Target 2007 - 2009
Macy's 2004 - 2007
JDSU 2002 - 2004
University of Nebraska-Lincoln 2000 - 2002
Skills
Process Improvement, Retail, Project Management, Business Analysis, Cross-functional Team..., Merchandising, Vendor Management, Analytics, Start-ups, Management, Strategy, Marketing, Forecasting, Leadership, E-commerce
Education
Seattle Central College 2013 — 2014
Web Page, Digital/Multimedia and Information Resources Design
University of Nebraska-Lincoln 2000 — 2002
MBA, Information & Software Systems
University of Nebraska-Lincoln 1996 — 2000
BA, Psychology
Physio-Control, Inc. January 2013 - Present
Verizon Small Business October 2011 - March 2012
AT&T via Epitec Group March 2011 - October 2011
Systems Internal LLC June 2009 - February 2011
T-Mobile June 2005 - April 2009
Microsoft January 1999 - September 2001
Skills
Management Consulting, Team Management, Team Building, Program Development, Enterprise Architecture, Technology Integration, Integration Architecture, Product Development, Business Strategy, Business Architecture, Solution Architecture, Solution Selling, Software Engineering, Project Management, Product Management, Network Architecture, Mobile Devices, Mobile Applications, Telecommunications..., Telecommunications..., ERP Implementations, Business Analysis, Finance, Healthcare, Software Development, Software Project..., Cloud Computing, Cloud Security, Cloud Computing IaaS, Business Process..., Business Intelligence, Business Process..., Business Process...
Education
Microsoft University 2000 — 2000
Managing others without authority Certificate, Business Administration and Management, General
Seattle Pacific University 1986 — 1988
Associate's degree, Architecture
The Hake, Kitchen & Bar May 2014 - Present
Pasta Brioni March 2007 - May 2014
T-Mobile June 2008 - December 2012
Skills
Hospitality, Bartending, Mobile Devices, Sales, MMA, Leadership, Social Networking, Strategic Planning
Education
Scottsdale Community College 2005 — 2009
Associate of Arts and Sciences (A.A.S.), Music Business
Scottsdale Community College 2005 — 2008
Associates of Science - Music Business, Marketing, Music Business, Music Theory and Creation
CDK Global (Formally ADP Dealer Services) October 2010 - Present
T-Mobile November 2007 - September 2010
Skills
Training, Employee Training, CRM, Customer Satisfaction, Management, Microsoft Office, Process Improvement, Performance Management, Human Resources, Software Documentation, Change Management, Team Building, Employee Relations, Team Leadership, Recruiting
Education
Savannah State University
Bachelor's degree, Computer Information Systems
Samsung Telecommunications America October 2012 - Present
T-Mobile October 2008 - October 2012
Skills
Sales Management, Direct Sales, Account Management, Sales, Sales Operations, Customer Retention, Customer Experience, Retail, Telecommunications, Customer Satisfaction, B2B, Product Marketing, Solution Selling, Cold Calling, Product Management, Management, Training, Leadership
Education
University of Phoenix, Fairfax Campus 2009 — 2011
Masters of Business Admin, Marketing
Savannah State University 2000 — 2006
T-Mobile October 2013 - Present
Starbucks Coffee Company January 2010 - October 2013
AT&T Mobility May 2008 - June 2009
AT&T Mobility August 2007 - May 2008
GMI (Global Market Insite, Inc.) 2005 - 2007
SBRI (Seattle Biomedical Research Institute) February 2001 - June 2004
Skills
Content Management, Project Management, Social Media, Social Media Marketing, Online Advertising, Community Management, Digital Strategy, Integrated Marketing, Content Strategy, Google Analytics, Digital Marketing, Email Marketing, Facebook, E-commerce, Analytics, Blogging, Lead Generation, Mobile Devices, Marketing Strategy, Advertising, Marketing, Strategy, Management, Public Relations, Information Architecture, Brand Development, Web Marketing, Web Content, CRM, CMS, Web Analytics, Mobile Marketing, SEO, Online Marketing, Web Project Management, Social Marketing, Social Networking, Marketing Communications, YouTube, Digital Media, Multi-channel Marketing
Education
Seattle Pacific University 2000 — 2004
American Intercontinental University 2001 — 2001
Study Abroad, International Business
University of Oxford 2001 — 2001
Study Abroad, International Business Seminar
Rapid Rinse Services LLC October 2013 - Present
T-Mobile October 2011 - June 2014
T-Mobile July 2008 - July 2011
Skills
Employee Training, Sales Management, Sales, Sales Motivation, Performance Management, Hiring, New Hire Training, Sales Presentations, Retail Sales, Budgeting, Forecasting, Performance Tuning, Presentation Skills, Adobe Photodeluxe, Illustrator, Drawing, PowerPoint, Microsoft Word, Microsoft Excel, Web Design, Customer Service, Customer Relations, Customer Retention, Team Mentoring, Creative..., Business Strategy, Inventory, Blackberry, Social Media Marketing, Retail, Customer Satisfaction
Education
Devry University of New York 2012 — 2014
Bachelor's degree, Entrepreneurial and Small Business Operations
School of Visual Arts 2003 — 2004
Graphic Design
University of Florida 2001 — 2003
Architecture
Blanche Ely High School 1997 — 2001
Freelance April 2013 - Present
Fadimantium April 2014 - September 2014
T-Mobile January 2009 - August 2012
T-Mobile December 2007 - January 2009
Skills
Adobe Creative Suite, Microsoft Office 2007, Leadership, Training, Collaboration, Design, Photography, Newsletter Production, Coordinating Events, Art, Image Editing, Dreamweaver, Digital Photography, Designing, Team Leadership, Mac, Creativity, Graphic Design, Newsletters, Web Design, Analysis, Microsoft Office, Photoshop
Education
Seattle Central Community College 2013 — 2015
Associate of Applied Science (A.A.S.) degree, Web Design, Graphic Design
Western Washington University 2002 — 2006
Bachelor of Arts (BA), Photography
Currently Unemployed January 2011 - April 2012
Krystal June 2010 - November 2010
Krystal 2010 - 2010
T-Mobile September 2008 - May 2009
T-Mobile August 2008 - May 2009
1301 E November 2004 - April 2008
City of Detroit November 2003 - April 2008
Skills
Customer Service, Microsoft office, Word processing, Filing, Switchboard, 10 key, Data Entry, Spreadsheets
Education
University of Phoenix 2008 — 2009
Schoolcraft College 2000 — 2001
Area
A.A.S.Culinary Arts, Busines
Northwestern High School
Diploma
Novatel Wireless May 2012 - Present
Food Couture August 2011 - May 2012
Verizon Wireless 2007 - 2011
T-Mobile 2001 - 2007
AT&T 1993 - 2000
US West New Vector Group 1990 - 1993
Skills
Wireless, Solution Selling, Direct Sales, Account Management, Business Development, Employee Benefits, Business, Customer Service, Credit, Curriculum Design, Data Center, Disaster Recovery, Entrepreneurship, E-Learning, Events, Government, Higher Education, Key Performance..., K-12, Leadership, New Business Development, Negotiation, Contract Negotiation, Social Networking, Strategic Planning, Problem Solving, Pricing, User Experience, Web Design, Web Development, Web Applications, Retail Sales, Partner Management, Partner Development, Channel Sales, National Accounts, Global Account..., Sales Management, Program Management..., Salesforce.com, Sales Operations, Go-to-market Strategy, Mobile Technology, Product Marketing, Channel Partners, B2B, Telecommunications, Product Management, Management, Sales
Education
Bishop Blanchet - Seattle, WA
Seattle Central Community College
Business Administration, Management and Operations
Razorfish June 2011 - Present
Seattle Pacific University March 2013 - June 2013
Razorfish August 2009 - June 2011
Getty Images February 2006 - August 2009
T-Mobile April 2003 - February 2006
T-Mobile April 2002 - April 2003
T-Mobile August 2000 - April 2002
Skills
Analytics, Digital Marketing, Strategy, Online Advertising, CRM, Web Analytics, Business Intelligence, Digital Strategy, Management, Customer Insight, Competitive Analysis, Product Management, Analysis, SEM, Pricing, Project Management, WebTrends Analytics, Mobile Marketing, Microsoft SQL Server, Omniture, Database Marketing, VBA, E-commerce, Integrated Marketing, Managerial Finance, KPI Dashboards, Segmentation, Strategic Planning, Google Analytics, Marketing Research, Interactive Marketing, Multi-channel Marketing, Social Media, International Marketing, Email Marketing, Media Analysis, Churn, Retail Marketing, Performance Dashboards, Excel Dashboards, dashboard automation, Personalization, DMP, Ad Tech
Education
Seattle Pacific University - School of Business and Economics 2007 — 2009
MBA, Information Technology
Washington State University - College of Business and Economics 1995 — 2000
BA, Marketing
CPRS June 2014 - Present
PwC July 2013 - June 2014
PwC June 2012 - August 2012
Seattle University September 2010 - June 2012
T-Mobile June 2011 - September 2011
Expedia Local Expert January 2011 - March 2011
Skills
Accounting, PowerPoint, Analysis, Leadership, Research, Critical Thinking, Microsoft Office, Account Reconciliation, Market Research, Educational Leadership
Education
University of Notre Dame 2012 — 2013
Master of Science (M.S.), Accountancy, Taxation
Seattle University 2008 — 2012
Bachelor of Arts (B.A.), Business Administration, Major in Accounting; Minor in Entrepreneurship
T-Mobile April 2015 - Present
T-Mobile May 2011 - April 2015
T-Mobile October 2009 - May 2011
KPMG May 2008 - August 2009
Washington Mutual May 2007 - December 2007
Skills
Product Management, Agile Methodologies, Management, Leadership, SDLC, Scrum, Project Management, E-commerce, User Experience, User Acceptance Testing, Customer Experience, Business Analysis, Visio, Software Requirements, Team Building, Business Requirements, Web Content Management, Strategy, Requirements Gathering, Analysis, Testing, Access, SharePoint, Agile Environment, Product Requirements, Web Experience, User Stories, Microsoft Excel, Technical Writing, VBA, VB.NET
Education
Seattle University 2012 — 2014
Master of Business Administration, MBA
Washington State University 2003 — 2007
BA in Business Administration, Management Information Systems
T-Mobile June 2010 - Present
T-Mobile USA June 2010 - Present
Verizon voicewing May 2005 - December 2006
Education
University of Washington 2008 — 2011
Bachelor of Science (BSc), Electrical and Electronics Engineering
Seattle Central Community College 2006 — 2008
Associate of Science (A.S.), Engineering
Zenith American Solutions August 2011 - Present
T-Mobile August 2010 - June 2011
Premera Blue Cross December 1999 - July 2010
Nordstrom 1992 - 1999
Blue Cross of Washington and Alaska 1984 - 1992
Skills
Enterprise Architecture, SOA, Integration, Databases, Software Development, Data Warehousing, .NET, Business Analysis, C#, Middleware, SSRS, Websphere
Education
Seattle Pacific University 1967 — 1971
BA
University of Washington
MA
T-Mobile April 2013 - Present
T-Mobile August 2012 - April 2013
Wells Fargo 2008 - July 2012
Wells Fargo 2007 - 2008
Wells Fargo 2004 - 2007
Wells Fargo 2002 - 2004
Wells Fargo 1995 - 2002
Skills
Financial Analysis, Treasury Management, Risk Management, Personal Finance, Project Planning, Client Services, Client Relationship..., Operations Management, Project Implementation, Business Analysis, Budgeting, Variance Analysis, Financial Modeling, Credit Risk, Credit Analysis, SAP, Microsoft Excel, PowerPoint, Cross-functional Team..., Team Building, Exceptional verbal, Written & Oral..., Multi Tasking, Strategic Planning, Wireless, Telecommunications, Start-up Consulting, Analysis, Credit, Finance, Strategy, Banking, Corporate Finance, Management, Leadership, Analytics, Business Strategy, Financial Risk, Loans, Portfolio Management
Education
Seattle University
Masters, Business Administration, Graduating GPA 3.9
University of Washington
Bachelor of Arts, Economics
Microsoft October 2005 - July 2009
The Boeing Company September 2004 - October 2005
T-Mobile October 2000 - June 2004
Seattle Pacific University May 1999 - October 2000
Skills
Teamwork, Program Management, Business Analysis, Software Development, Project Management, Process Improvement, Budgets, Legal Writing, Access, Cross-functional Team..., Microsoft Office, Analysis, Data Analysis, Leadership, SharePoint
Education
Seattle University School of Law 2011 — 2014
Juris Doctor (J.D.)
Seattle Pacific University - School of Business and Economics 2001 — 2003
MBA
Seattle Pacific University - School of Business and Economics 1996 — 1998
BA, BusAdmin/Information Systems Mgmt
University of Washington 1982 — 1991
Lake Stevens HS 1979 — 1982
Karolinska Skolan, Örebro, Sweden 1980 — 1981
Youth For Understanding International Student Exchange
T-Mobile April 2015 - Present
Filter Digital January 2015 - April 2015
Filter Digital December 2014 - January 2015
Nytec August 2014 - November 2014
Edifecs April 2014 - July 2014
Microsoft January 2013 - February 2014
Microsoft 2011 - September 2012
Kelly Services/Corestaff Services at Microsoft December 2006 - November 2011
CBS Radio 2005 - 2006
Skills
Social Media, Event Planning, Microsoft Office, Social Media Marketing, Social Networking, Customer Service, Event Management, Marketing, Executive..., High Level Of..., Complex Schedule..., Outlook, Microsoft Word, Leadership, Human Resources, Recruiting, Management, Interviews, Talent Acquisition, Onboarding, Applicant Tracking..., Time Management, Temporary Placement, Hiring, Technical Recruiting, Training, Internet Recruiting, Employee Relations
Education
Seattle Central Community College 2008 — 2010
Communications
University of Washington 2003 — 2004
Lee Hecht Harrison
T-Mobile June 2013 - Present
Murphy & Associates February 2013 - June 2013
TEKsystems July 2012 - September 2012
Axelerate February 2012 - July 2012
110 Consulting for Microsoft March 2011 - January 2012
110 Consulting for Microsoft August 2010 - February 2011
Murphy & Associates February 2008 - March 2010
Seattle University October 2005 - December 2007
Coast Communications April 2003 - March 2005
AT&T March 2002 - March 2003
Skills
Vendor Management, Software Documentation, Procurement, Program Management, Agile Methodologies, Project Management, Project Planning, Product Management, Management, International Project..., Team Building, Telecommunications, Analysis, Software Project..., Data Center, Testing, Cloud Computing, Troubleshooting, Training, Business Intelligence, Security, Business Analysis, Software Development, Budgets, Networking, Visio, Leadership, Cross-functional Team..., SharePoint, Process Improvement, PMP, SDLC, MS Project, Strategy, Project Portfolio..., Business Process..., Agile Project Management, Business Process, Scrum, Data Analysis, Enterprise Software, Requirements Analysis, .NET, CRM, SaaS, IT Strategy, Integration, Team Leadership, Requirements Gathering
Education
Seattle University 2005 — 2007
MBA, Business and Project Management
University of Washington 2001 — 2002
Basic Network Technologies
Verizon Wireless March 2013 - Present
T-Mobile February 2012 - February 2013
ABC Warehouse October 2010 - February 2012
Sharp Electronics September 2006 - March 2010
The Home Depot November 2002 - December 2008
Best Buy March 1998 - June 2000
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Customer Service, Cashiering, Retail Sales, Inventory Management, Inventory Control, Store Operations, Microsoft Office, Sales, Microsoft Word, Microsoft Excel, Customer Satisfaction, Planograms, Cash Register, Leadership
Education
Schoolcraft College 1995 — 1997
Associate's degree, Business Administration, Management and Operations
T-Mobile September 2014 - Present
T-Mobile, USA August 2012 - Present
T-Mobile, USA January 2008 - July 2012
T-Mobile July 2011 - January 2012
T-Mobile, USA 2007 - 2009
REI 2006 - 2009
REI 2005 - 2007
AT&T Wireless 2000 - 2005
AT&T Wireless 2000 - 2005
U. S. Army September 1993 - May 2001
Skills
Sustainability, Leadership, Cross-functional Team..., Program Management, Vendor Management, Process Improvement, Business Analysis, Customer Experience, Project Management, SDLC, Energy Efficiency, Telecommunications, Team Leadership, Visio, Mobile Devices, SharePoint, Product Management, Environmental Awareness, Analysis, Wireless
Education
Seattle University 2009 — 2012
MBA, Business Administration
Washington State University 1996 — 1999
Bachelor of Arts, English
Ariba March 2015 - Present
T-Mobile June 2005 - March 2015
Weyerhaeuser 2001 - 2005
Kronos September 1999 - May 2001
Boeing 1996 - 1999
Sutter Corporation 1992 - 1994
Skills
SAP SRM/MM, Telecommunications, Cross-functional Team..., Customer Service, Process Improvement, Business Analysis, Vendor Management, Program Management, SharePoint
Education
Seattle University 1997 — 2000
MBA
Washington State University - College of Business and Economics 1988 — 1992
BA, Marketing
Evergreen Hospital Medical Center June 2009 - Present
T-Mobile January 2005 - June 2007
AT&T Wireless September 2001 - January 2005
AT&T Wireless February 1998 - September 2001
AT&T Wireless September 1996 - February 1998
Education
Seattle University 1994 — 1996
Psychology
CISO Executive Exchange April 2012 - Present
T-Mobile November 2011 - July 2013
Orchestrall Inc October 2008 - May 2012
Microsoft November 2010 - September 2011
T Mobile USA, Inc February 2008 - March 2010
Vigilos July 2007 - February 2008
Microsoft November 2006 - June 2007
GXS 2005 - 2007
Perot Systems 1997 - 2002
UBS 1999 - 1999
Skills
ITIL, ITIL Certified, German, IT Service Management, Cloud Computing, Integration, Management, Outsourcing, Telecommunications, Problem Management, SharePoint, IT Strategy, Service Delivery, Incident Management, Disaster Recovery, Data Center, IT Management, Change Management, Vendor Management, Service Management, Enterprise Architecture, IT Outsourcing, Program Management, Process Improvement, Business Intelligence, Software Documentation, SDLC, Enterprise Software, Leadership, Business Analysis, Requirements Analysis, Networking, SaaS, Project Portfolio..., Solution Architecture, Business Process, CRM, Project Management, Consulting, Strategy, IT Operations
Education
University of Maryland University College 1988 — 2005
Bachelor of Science (BS), Management Studies
Schiller International University 1987 — 1988
AIS
Easter Seals New Jersey October 2010 - Present
Saybrook January 2008 - November 2011
T-Mobile 2002 - 2007
Skills
Coaching, Organizational..., Leadership Development, Non-profits, Program Management
Education
Saybrook Graduate School and Research Center 2006 — 2009
MA, Organizational Systems
William Tyndale College, Farmington Hills, MI
Valmode Consulting May 2015 - Present
Hudson's Bay Company March 2014 - May 2015
Saks Fifth Avenue April 2012 - March 2014
T-Mobile May 2008 - April 2012
PLY Interactive May 2006 - May 2008
Clipper Navigation June 2005 - May 2006
Safeco May 2004 - June 2005
Skills
E-commerce, Product Development, Usability Testing, Usability, User-centered Design, Project Planning, Analysis, Testing, Product Management, Information Architecture, Web Analytics, User Experience, Web Development, Analytics, Requirements Gathering, Mobile Applications
Education
Seattle University 2008 — 2010
MBA, eCommerce & Information Systems
University of Washington 2003 — 2004
Certificate, User-Centered Design & Usability Testing
University of Washington
BA, Political Science
T-Mobile March 2014 - Present
T-Mobile April 2013 - Present
T-Mobile February 2011 - March 2013
Seattle Public Schools February 2011 - May 2011
GCB Services March 2010 - January 2011
Johnson Controls February 2008 - July 2009
Johnson Controls October 2005 - January 2008
Washington Volleyball Academy December 2006 - July 2007
United Systems Integrators Real Estate (purchased by Johnson Controls, Inc.) February 2005 - September 2005
Princess Cruises August 2004 - February 2005
Skills
Project Management, Customer Service, Contract Management, Budgets, Microsoft Excel, Process Improvement, Microsoft Office, PowerPoint, Project Planning, Project Coordination, Program Management, Analysis, Construction, Management, Vendor Management, Leadership, MS Project, Telecommunications, Training, CRM, Strategy, Customer Satisfaction, Human Resources, Time Management, Contract Negotiation, Data Analysis, Forecasting, Coaching
Education
Seattle Pacific University 2002 — 2004
Bachelor of Arts, Interior Design
Wenatchee Valley College 2000 — 2002
Associate of Arts, General
T-Mobile April 2015 - Present
Insight Global February 2014 - April 2015
Insight Global May 2012 - December 2013
Consulting May 2011 - November 2012
Bionavitas, Inc. April 2006 - May 2011
Technology Consulting September 2001 - May 2006
Verner & James, Inc 2002 - 2004
Light Sciences Corporation January 1996 - September 2001
Zetec 1989 - 1996
United States Navy September 1982 - September 1988
Skills
Engineering, Nuclear, Product Development, Electronics, Patents, Biomedical Engineering, NDT, Design Engineering, Optical Fiber, Electromagnetics, Project Management, Program Management, R&D, Energy, Renewable Energy, Engineering Management, Project Planning, Cross-functional Team..., Manufacturing, Quality Assurance, Visio, Integration, PMP, Leadership, Management, Software Development
Education
US Navy 1982 — 1988
Nuclear Engineering
Bellevue College
General Engineering
Seattle University
General Courses
SmartPath, LLC
N/A, Project Management
T-Mobile November 2014 - Present
ux@sueannharkey.com September 2013 - Present
The Seattle Times February 2012 - September 2013
Eddie Bauer August 2011 - December 2011
iSoftStone June 2011 - August 2011
Salient6 March 2011 - June 2011
The Garrigan Lyman Group March 2011 - March 2011
Microsoft October 2010 - February 2011
Produxs June 2010 - July 2010
Tobias & Tobias March 2009 - January 2010
Skills
Annotated wireframes, Sitemaps, User testing, Information Architecture, User Experience, Content Strategy, User-centered Design, Interaction Design, Usability Testing, Graphic Design, Digital Media, User Interface Design, User Experience Design, User Interface, Usability, E-commerce, Mobile Applications, Wireframes, User Research, Web Analytics
Education
ASUW Experimental College
Seattle Central College
T-Mobile April 2010 - Present
TMS Solutions April 2009 - Present
Macy's West June 2008 - April 2009
Macy's Northwest October 2000 - June 2008
The Bon Marche June 1997 - October 1999
The Bon Marche (Macys Inc) April 1995 - June 1997
Skills
Campaigns, Advertising, Retail, Merchandising, Marketing Strategy, Online Advertising, Market Planning, Sales, Team Building, Product Management, Marketing, Social Media, Brand Management, Marketing Communications, Budgets, Management, Cross-functional Team..., Customer Service, Sales Management, Social Media Marketing, Time Management, Leadership, Strategic Planning, Competitive Analysis, Creative Direction, Multi-channel Marketing, Strategy, Program Management, Account Management, Online Marketing, Direct Mail, Fashion, Analysis, Business Planning, Public Relations, E-commerce, Integrated Marketing, Digital Media, Project Planning, Marketing Management, Direct Marketing, Digital Marketing, Event Planning, Email Marketing, Strategic Partnerships, Product Marketing, Social Networking, Brand Development, Market Research, B2B
Education
Seattle Pacific University - School of Business and Economics 1982 — 1986
Visa (via netPolarity) May 2014 - Present
T-Mobile (Via Ciber) 2014 - April 2014
T-Mobile 2012 - 2013
HSBC 2001 - 2012
Hexaware Technologies 1998 - 2001
Skills
Planning, Negotiation, Requirements Analysis, SDLC, Business Analysis, Problem Solving, Vendor Management, Analysis, PMP, Program Management, Process Improvement, Windows, Resource Management, Business Management, Banking, Team Leadership, Visio, Team Building, Integration, IT Strategy, IT Management, Documentation, Access, XML, Managerial, Waterfall, Cross-functional Team..., Gap Analysis, Software Project..., Requirements Gathering, Change Management, MS Project, Process Engineering, Project Planning, PMO, Business Requirements, IT Governance, Software Development, Systems Analysis, Project Implementation, ITIL, Business Process, Management, Software Documentation, Project Management, Leadership, Strategy, Agile Methodologies, Quality Assurance, Enterprise Software
Education
P.S.Senior Secondary School
Sathyabama Institute of Science and Technology
Bachelors of Engineering, Computer Science
University of Phoenix
MBA, Global Management
T-Mobile September 2012 - Present
Tapfin July 2011 - September 2012
Ericsson, formerly inCode Telecom November 2006 - June 2011
Boeing April 2003 - November 2006
Terabeam September 2000 - June 2002
AT&T Wireless April 1996 - September 2000
Boeing January 1981 - April 1996
Skills
Oracle
Education
Seattle University 1983 — 1987
BSEE, Electrical Engineering
T-Mobile March 2015 - Present
T-Mobile December 2013 - Present
T-Mobile November 2010 - December 2013
Apex Systems 2009 - November 2010
Washington Mutual June 2008 - January 2009
T-Mobile 2009 - 2009
The Home Depot 1999 - 2008
Skills
SDLC, Visio, Business Analysis, Requirements Gathering, Process Improvement, Requirements Analysis, Project Management, Data Analysis, Quality Assurance, Systems Analysis, Cross-functional Team..., Training, Customer Experience, Team Leadership, Analytics, Business Requirements, Business Process, Project Portfolio..., Project Planning, Databases, SharePoint, Management, Business Intelligence, IT Management, PMO, Change Management, Software Documentation, System Deployment, Integration, Project Delivery, Software Project..., Business Process...
Education
Seattle University 2007 — 2009
Bachelor of Arts (B.A.), E-Commerce/Info Systems
South Seattle College 2003 — 2005
Business
T-Mobile January 2014 - Present
T-Mobile July 2012 - January 2014
OFFICE DEPOT, INC August 2010 - July 2012
The Grameen Foundation December 2011 - April 2012
Microsoft March 2011 - June 2011
OFFICE DEPOT, INC October 2007 - August 2010
Christ the King Church September 2008 - June 2009
OFFICE DEPOT, INC February 2007 - September 2007
TACO BELL CORP July 2004 - January 2006
Skills
Leadership Development, Training, Employee Training, Coaching, Customer Service, Organizational..., Team Building, Critical Thinking, Training & Development, Staff Development, Talent Management, Employee Engagement, Strategy, Team Leadership, Microsoft Excel, Process Improvement, Leadership, Attention To Detail, Retail, Teamwork, Supervisory Skills, Analysis, Onboarding, Retail Management, Microsoft Office, Research, Organizational..., Creative Problem Solving, Spreadsheet Design
Education
Seattle Pacific University 2010 — 2012
Masters of Applied Science, Industrial/Organizational Psychology
Western Washington University 2007 — 2009
Bachelor of Arts, Psychology
Tacoma Community College 2003 — 2007
Associates in Arts and Sciences, Psychology
Glotel, Inc. May 2015 - Present
RSVP Real Estate Group September 2011 - Present
T-Mobile March 2014 - May 2015
T-Mobile February 2011 - March 2014
RE/Max Integrity July 2007 - September 2011
Sammamish Realty June 2007 - September 2008
Verizon Wireless February 1996 - March 2008
Skills
Property, Leadership, Customer Service, Short Sales, B2B, Selling, Real Estate, Real Property, Residential Homes, Buyer Representation, First Time Home Buyers, Move Up Buyers, Downsizing, Property Management, Rentals, Sales Management, Sales, Sellers, Condos, Investment Properties, Negotiation, Buyers, Referrals, Real Estate Transactions, Listings, Single Family Homes, Contract Negotiation, New Homes, Townhomes
Education
Seattle Central College 1994 — 1995
Nursing Requirements
Juneau Douglas High School 1989 — 1993
HS Diploma
T-Mobile May 2015 - Present
Institute for Corporate Productivity (i4cp) April 2013 - April 2015
Grameen Foundation September 2012 - January 2013
Global Market Insite January 2012 - May 2012
Encompass September 2009 - July 2010
Demand It January 2005 - January 2007
Skills
Multivariate Statistics, Change Management, Leadership Development, Process Improvement, Performance Management, Strategic Planning, Public Speaking, Training, Customer Service, PowerPoint, Policy, Microsoft Word, Microsoft Excel, Critical Thinking, Management, Human Resources, Talent Management, Interviews, Succession Planning, Analysis, Organizational..., Workshop Facilitation, Leadership, Team Building, Executive Coaching, Recruiting, Employee Training, Employee Relations, Strategy, Career Development, Organizational Design, Management Consulting, Workforce Planning, Personnel Management, Culture Change, Program Management, Nonprofits, Account Management, Sales, Human Capital, Business Development
Education
University of Washington 2007 — 2008
Certificate, Environmental Law and Regulation
Seattle Pacific University
Master of Arts (M.A.), Industrial and Organizational Psychology
Whitman College
Bachelor of Arts, Psychology
Ascension Creative February 2014 - Present
T-Mobile July 2013 - Present
T-Mobile April 2010 - July 2013
Intelligent Technicians June 2009 - January 2010
Circuit City November 2007 - April 2009
Skills
Computer Repair, Graphic Design, Direct Sales, Network Operations, Social Media Marketing, Hardware Installation, Software Installation, Mobile Technology, Computer Maintenance, Computer Network..., Computer Hardware, Cisco Technologies, Problem Solving, Leadership, Customer Service
Education
State College of Florida-Manatee-Sarasota 2011 — 2013
Sarasota County Technical Institute 2007 — 2009
Cisco Course Completion: PC Hardware & Software/Networking, Computer Systems Technology
Riverview High School 2005 — 2009
High School Diploma, General Education
T-Mobile January 2014 - Present
Seattle Pacific University January 2012 - January 2015
T-Mobile January 2013 - January 2014
T-Mobile January 2011 - January 2013
T-Mobile October 2008 - February 2011
UIEvolution August 2006 - October 2008
Walsh Design September 2003 - August 2006
Skills
HTML, CSS, JavaScript, PHP, MySQL, Web Design, Interaction Design, Product Requirements, Android, Mobile Technology, Partner Management, Mobile Advertising, cakePHP, Wire Framing, Logo Design, MVC, HTML 5, Mobile Devices, Cross-functional Team..., Product Development, CakePHP, Software Development, Web Development, Web Applications, Mobile Internet, User Interface Design, User Experience, REST, CMS, Wireframes, User Interface, Mobile Applications, Product Management, Management, Telecommunications, Leadership
Education
Seattle Pacific University
Visual Communications, Graphic Design
Willow Creative February 2015 - Present
The Garrigan Lyman Group June 2014 - Present
Amazon December 2013 - Present
T-Mobile March 2013 - Present
Modern Motion April 2006 - Present
The Luncheonette July 2013 - August 2013
Nouveau Riche May 2008 - March 2009
Hugo Boss November 2005 - December 2007
Skills
Video Production, Video Editing, Lighting for Video, Camera Operating, Apple Color, Digital Compositing, Final Cut Studio, Adobe Creative Suite, DVD Studio Pro, Final Cut Pro, Apple Motion, Encoding, Kino Flo, Arri, Grip, Lighting, DVD authoring, Motion Graphics, HD Video, Videography, XDCAM, Video
Education
Scottsdale Community College
Associates Degree with Honors, Acting/Directing and Motion Picture Production
Metropolitan Market December 2014 - Present
Opaque Fabulations Unlimited June 2007 - Present
T-Mobile November 2014 - January 2015
STARBUCKS CORPORATION April 2008 - November 2009
INGERSOLL-RAND (Westaff) June 2007 - December 2007
Phinney Ridge Market June 2006 - June 2007
STARBUCKS CORPORATION June 2005 - June 2006
ESL.net January 2003 - June 2005
Victrola Coffee and Art November 2001 - December 2004
Skills
Research, Editing, Social Media, Creative Writing, Journalism, Publishing, Technical Writing, Management, Writing, Event Planning, Microsoft Office, Customer Service, Blogging, Public Speaking, Social Networking, Photoshop, Sales
Education
Seattle Pacific University 1988 — 1992
English
T-Mobile August 2015 - Present
Expedia, Inc. August 2015 - August 2015
An under-wraps internet startup June 2014 - February 2015
After Amazon, training and resolution of some family issues April 2013 - June 2014
Amazon.com December 2012 - March 2013
T-Mobile June 2012 - December 2012
AT&T October 2011 - December 2011
10kInfo.com August 2010 - April 2011
University of Washington August 2006 - February 2009
Shoreline CC for Oracle OCP Exam for 10g September 2004 - June 2005
Skills
Databases, Database Design, Data Warehousing, SQL, Database Administration, PostgreSQL, Performance Tuning, Oracle, Unix Shell Scripting, Unix, Business Intelligence, Systems Analysis, SDLC, Microsoft SQL Server, Software Documentation, MySQL, Operating Systems, Agile Methodologies, Shell Scripting, ETL, Data Modeling, Troubleshooting, PL/SQL, T-SQL, Quality Assurance, Data Management, Requirements Analysis, Analysis, Data Warehouse..., SSIS, Software Development
Education
Seattle University 1986 — 1989
MS, Software Engineering
University of California, Davis 1977 — 1979
BS, Mechanical Engineering
Shoreline Community College 2004 — 2005
Oracle 10g DBA, Data Modeling/Warehousing and Database Administration, Oracle Certified Associate
Cascadia Comm College 2010 — 2010
Microsoft Business Intelligence Training (SSMS, SSIS, SSAS, and SSRS), Information Technology, 160 hours Training
Ponderosa High School
Premera Blue Cross April 2012 - Present
Motricity May 2008 - January 2012
Infospace June 2007 - May 2008
T-Mobile November 2005 - June 2007
Skills
Product Development, Software Project..., Mobile Devices, Project Management, Mobile Internet, MS Project, Project Planning, Troubleshooting, Mobile, Customer Service, Groups, Microsoft programs, Status Reporting, Risk Management, Budget Forecasts, Client Issue Resolution, Project Portfolio..., Agile & Waterfall..., Lean Six Sigma, Microsoft Project, Scrum
Education
Seattle Pacific University 2003 — 2005
BA, Communication
Kansas City Saints Football June 2015 - Present
QuestDiagnostics April 2011 - Present
T-Mobile April 2008 - April 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Outlook, HTML, Team Building, Training, Coaching
Education
Scottsdale Community College 2002 — 2005
Business/ Sports Management
POSSIBLE September 2015 - Present
Order of the Arrow BSA July 2015 - Present
Lightboard, Inc. July 2015 - August 2015
Substantial September 2014 - July 2015
Order of the Arrow BSA February 2014 - June 2015
Substantial July 2014 - September 2014
T-Mobile January 2014 - September 2014
Seattle University Department of Fine Arts September 2013 - June 2014
Seattle University June 2013 - December 2013
Skills
Graphic Design, Photoshop, Graphics, Adobe Creative Suite, Public Speaking, Editing, InDesign, Event Planning, Logo Design, Marketing, Social Media, Facebook, Advertising, Illustrator, Digital Illustration, Digital Photography, OS X, Responsive Web Design, Vector Illustration, Web Application Design, Brand Development, Presentation Design, User Interface Design, User Experience, Calligraphy, Hand-lettering, Leadership, Teamwork
Education
Seattle University 2012 — 2014
Bachelor’s Degree, Digital Design
South Puget Sound Community College 2010 — 2012
Associate of Arts (AA), General Studies
ADT February 2014 - Present
Avis Budget Group July 2011 - January 2014
AT&T February 2009 - June 2011
T-Mobile October 2003 - October 2008
Skills
Operations Management, Car Rental, Revenue Analysis, Fleet Management, Customer Service, Customer Satisfaction, Hospitality, Increased Profitability, Sales Growth, Profit Maximization, Strategic Selling Skills, Product Launch, Outside Sales, Customer Retention, Leadership, Leadership Development, Process Improvement, B2B, Recruiting, Management, Retail, Customer Engagement, P&L, Profit, Income Statement, Wireless
Education
Scottsdale Community College
Business/Corporate Communications
T-Mobile May 2003 - Present
T-Mobile January 2003 - May 2003
T-Mobile December 2001 - January 2003
T-Mobile July 2000 - December 2001
Blockbuster April 1997 - October 1999
Videoland November 1995 - April 1997
Videoland June 1995 - November 1995
Skills
Telecommunications, Customer Retention, Call Centers, Customer Experience, Customer Satisfaction, Wireless, Sales Operations, Direct Sales, Team Leadership, Mobile Devices, Team Building, Training, Coaching, Customer Service, Employee Training, Leadership, Performance Management, Management, Sales Management, Workforce Management, Vendor Management, Sales, Cross-functional Team...
Education
Western Oregon University 1993 — 1996
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Seattle Pacific University 1992 — 1993
Electrical and Electronics Engineering
Zillow July 2015 - Present
King County Department of Public Defense: ACA Division June 2015 - August 2015
T-Mobile April 2014 - April 2015
University of Washington Visitors Center September 2013 - April 2015
King County Sheriff's Office July 2013 - June 2014
University of Washington First Year Programs April 2013 - January 2014
Clear Channel Communications March 2013 - September 2013
Shopko June 2012 - January 2013
Richland County Fair August 2008 - August 2012
Skills
Time Management, Microsoft Office, PowerPoint, Microsoft Word, Legal Files, Teamwork, Social Networking, Leadership, Critical Thinking, Public Speaking, Research, Customer Service, Microsoft Excel, Community Outreach, Social Media, Retail, Team Building, Legal Research Skills, Event Planning, Management, Photoshop, Social Media Marketing, Leadership Development, Teaching, Photography, Spanish, Facebook, Windows, Keen Listener, Work Very Well with..., Team Leadership, Works well with people, Determined to Succeed, Higher Education, Works well individually, Professional..., Independent Thinking, Dedication to work, Maintaining A Positive..., Easily Adaptable, Self-motivated..., Efficent, Works well with a team, Sociability, Work in A Fast Paced..., Training
Education
University of Washington 2012 — 2014
Bachelor's Degree, Law, Societies & Justice, 3.4
Seattle Pacific University 2011 — 2012
Psychology, Psychology
Preferred Homecare April 2015 - Present
Parker and Sons January 2008 - Present
Parker and Sons January 2008 - February 2015
MRS Associates August 2006 - December 2007
T-Mobile October 2000 - July 2007
Bank of America October 2005 - August 2006
Skills
Microsoft Excel, Outlook, Windows, English, Research, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Leadership, Human Resources, Interviews, Management, Performance Management, Recruiting, Strategic Planning, Training, Team Building, Sales Management
Education
Northern Arizona University 2014 — 2016
Bachelor of Business Administration (BBA)
Scottsdale Community College 2009 — 2013
Associate's degree, Business Administration and Management, General
TireBuyer.com May 2012 - Present
T-Mobile USA July 2010 - May 2012
T-Mobile, USA February 2007 - September 2011
T-Mobile, USA July 2004 - February 2007
T-Mobile June 2002 - March 2003
Boeing February 2001 - November 2001
iSolute 1999 - 2001
Skills
Wireless, E-commerce, Usability, Mobile Devices, Telecommunications, Customer Experience, Release Management, Product Lifecycle..., Product Management, User Acceptance Testing, Mobile Applications, Vendor Management, Hosting Events, Quality Assurance, Program Management, Cross-functional Team..., Strategy, Mobile Technology, User Experience, Mobile Internet, Agile Project Management, Strategic Partnerships, Mobile Commerce, SaaS
Education
Seattle Pacific University 1994 — 1999
BA, Communication
Recruiting Bandwidth November 2014 - Present
Edifecs May 2014 - November 2014
F5 Networks May 2011 - May 2014
CTS International May 2009 - May 2011
T-Mobile May 2008 - May 2009
Lionbridge October 2003 - May 2008
Volt 2001 - 2003
CTS International 1996 - 2001
Skills
Sales, BPO, Retail, E-Learning, Wireless, Aerospace, Software Development, Localization, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Recruiting, Sourcing, Internet Recruiting, Vendor Management, Account Management, Cold Calling, College Recruiting, Employee Relations, Executive Management, Executive Search, Hiring, Human Resources, Interviews, Leadership, Management, Product Development, Professional Services, Screening, Screening Resumes, Strategy, Talent Management, Team Leadership, Team Management, Employer Branding
Education
Seattle University 1993 — 1995
BA, International Business
T-Mobile March 2014 - Present
T-Mobile November 2010 - March 2014
T-Mobile March 2008 - November 2010
T-Mobile September 2004 - March 2008
AT&T Mobility February 2000 - September 2004
AT&T Mobility February 1999 - February 2000
Skills
Telecommunications, Wireless, Vendor Management, Mobile Devices, Program Management, Cross-functional Team..., PMO, Product Management, PMP, Integration, Customer Experience, Business Analysis, Project Portfolio..., Call Centers, GSM, HSPA, UMTS, LTE, Network Engineering, ITIL v3 Foundations..., Agile Project Management, Cost Reduction..., Process Improvement, SDLC, Strategic Planning, Aviation, Data Center, Leadership, Management, System Deployment, Project Management, Strategy
Education
University of Pennsylvania - The Wharton School 2014 — 2014
Executive Development Program
Seattle Pacific University 2007 — 2009
Master of Business Administration (MBA), Management Emphasis
University of Phoenix 2000 — 2003
Bachelor's degree, Business Management
Community Center for Education Results January 2013 - Present
Rainier Beach High School 2010 - Present
T-Mobile April 2011 - July 2012
CB Richard Ellis January 2006 - April 2009
CB Richard Ellis January 2005 - April 2009
United Dominion Realty Trust August 1998 - January 2005
Skills
Property Management, Accounting, Tenant, Financial Reporting, Leases, Landlord, Lease Administration, Customer Service, Administration, Contract Negotiation, Facilities Management, Excel, Microsoft Office, Analysis, Budgeting, Financial Analysis, Dispositions, Word, PowerPoint, Documentation, Teamwork, Problem Solving, Forecasting, Data Analysis, Team Building, Process Improvement, Operations Management, Mergers, Mentoring, Non-profits, Due Diligence, Market Research, Office Management, Real Estate, Negotiation, Asset Management, Accounts Payable, Microsoft Excel, Budgets, Nonprofits, Landlords, Training, Human Resources, Time Management, Leadership, Lease Negotiations, Commercial Real Estate, Lease Audit, Property, Community Outreach
Education
Seattle Central College
Northwest Hospital & Medical Center May 2015 - Present
Boeing October 2013 - May 2015
T-Mobile October 2011 - 2012
Verdant Health Commission (formerly SSCCFH) 2011 - 2011
RANDYS Worldwide Automotive / Yukon Gear & Axle 2009 - 2011
BEHRINGER North America 2008 - 2008
Receivables Performance Management (RPM) 2007 - 2008
Convergent Outsourcing (formerly ER Solutions) 2007 - 2007
Alliance Nursing (formerly Acute Care, Inc.) 1998 - 2006
Skills
Employee Relations, Organizational..., Employment Law, Strategic Planning, Budgets, Records Management, Succession Planning, Performance Management, Deferred Compensation, Employee Engagement, Recruiting, Onboarding, Talent Acquisition, Workforce Planning, HRIS, Human Resources, Employer Branding, Leadership, New Hire Orientations, Personnel Management, Employee Benefits, Training, Management, Time Management, Talent Management, College Recruiting, Benefits Administration, FMLA, Applicant Tracking..., Policy, Hiring, Internet Recruiting, Labor Relations, HR Policies, Payroll, Temporary Placement, Interviews, Job Descriptions, Employee Handbooks, Technical Recruiting, Taleo, Screening, HR Consulting, Career Development, Benefits Negotiation, Screening Resumes, Compensation & Benefit, Resume Writing, Job Fairs, Staffing Services
Education
Seattle Pacific University - School of Business and Economics
Human Resource Management
Washington State University
B.A., Sociology
Lawrence Academy
T-Mobile August 2014 - Present
Sogeti - Capgemini August 2010 - June 2014
Statera May 2007 - August 2010
Volt Technical Resources 2006 - 2007
Skills
Talent Management, Performance Management, Onboarding, Technical Recruiting, Human Resources, Retention Management, Talent Acquisition, Employee Relations, Total Rewards, Operational Excellence, Department Budgeting, Business Intelligence, Vendor Management, Recruiting, Program Management, Cloud Computing, Compensation & Benefits..., HR Policy Formulation, Employment Law, Sourcing, SharePoint, Strategic Planning, Leadership, Account Management, Management, Start-ups, Consulting, Employee Benefits, Internet Recruiting, Professional Services, Management Consulting, Personnel Management, Operations Management, Process Improvement
Education
University of Washington 2002 — 2006
Bachelors, Business Administration, Human Resource Management
Seattle Pacific University 2010 — 2011
Graduate Courses, Human Resources Professional Development, Strategic HR Management
T-Mobile December 2014 - September 2015
Nike November 2012 - December 2014
Microsoft January 2012 - November 2012
T-Mobile February 2011 - January 2012
T-Mobile USA January 2006 - February 2011
T-Mobile USA January 2005 - January 2006
AT&T January 2002 - January 2005
Starbucks January 2001 - January 2002
Skills
Big Data - Familiar..., Business Intelligence, Business Analysis, Business Process, Management, Forecasting, Cross-functional Team..., Project Management, Analysis, Strategy, Process Improvement, SDLC, Team Management, Data Analysis, Analytics, Data Warehousing, Budgets, Leadership, Team Building, SAP BW, Financial Analysis, Competitive Analysis, Project Finance, SAP, Internal Communications, Employee Training, Coaching, Variance Analysis, Sarbanes-Oxley Act, Training & Development, Writing Skills, Cognos, MicroStrategy
Education
Seattle Pacific University
BA, Finance, Economics
University of Washington May 2014 - May 2015
Intrepid Learning March 2013 - May 2013
Interactive Services September 2012 - March 2013
T-Mobile June 2008 - September 2012
Learnivores September 2007 - September 2008
Seattle University February 2007 - August 2007
Kaplan Test Prep and Admissions June 2001 - June 2007
Skills
Instructor-led Training, Instructional Design, Technical Training, Leadership Development, Virtual Training, Training Delivery, Curriculum Design, Captivate, Adobe Connect, PowerPoint, Crucial Conversations, Job Aids, Needs Analysis, E-Learning, Adult Education, Collaboration, Creativity, Training, Blended Learning, Learning Management, Organizational..., Cross-functional Team..., Staff Development, Leadership, Program Management, Talent Management, ADDIE, Management, Employee Training, Software Documentation, Career Development, Learning Management..., Fundraising, SharePoint, Workshop Facilitation, Technical Writing, Coaching, Change Management, Performance Consulting, Performance Improvement, Curriculum Development, Human Resources, Hands-on Training, Classroom
Education
Seattle University 2005 — 2007
Masters in Education, Adult Education and Training
Sarah Lawrence College 1993 — 1996
B.A., Liberal Arts
Sea Education Association (SEA) 1995 — 1995
Oceanography, Maritime History
Alexander Muss High School in Israel (AMHSI) 1991 — 1991
Israel History
Jet City Improv
SendMe, Inc. April 2012 - Present
Mobile Accord, Inc. February 2011 - December 2011
Tweddle Group November 2010 - August 2011
George P Johnson July 2008 - October 2010
T-Mobile October 2008 - August 2009
Qpass April 2007 - June 2008
Blue Frog Media January 2005 - March 2007
Microsoft June 2005 - December 2005
Wireless Services Corporation June 2004 - May 2005
Skills
Agile Methodologies, Software Development, Mobile Applications, Mobile Technology, Mobile Devices, Product Management, Scrum, Agile Project Management, SaaS, Cloud Computing, Project Management, Android, Software Project..., Testing, Software Engineering, Software Design
Education
Seattle University 2000 — 2002
BS
Seattle University 2000 — 2002
BS
T-Mobile March 2012 - Present
Yoh IT at T-Mobile March 2011 - December 2011
City of Seattle, Dept. of Transportation October 2008 - November 2009
Avenue A Razorfish March 2008 - August 2008
Microsoft February 2008 - March 2008
Onvia November 2007 - December 2007
T-Mobile February 2004 - March 2007
Western Wireless February 2000 - December 2002
Microsoft November 1997 - February 2000
Skills
Training, Agile Project Management, Project Management, Vendor Management, Six Sigma, Business Analysis, Analysis, Supply Chain Management, Program Management, Process Improvement, Testing
Education
Seattle University 1991 — 1993
MBA, Finance, Management
University of Scranton 1987 — 1991
BA, International Language-Business
University of Scranton 1987 — 1991
Bishop Hannan High School 1983 — 1987
HSD, Academic
T-Mobile 2011 - Present
T-Mobile 2010 - 2011
T-Mobile 2008 - 2010
Microsoft 2009 - 2009
drugstore.com 2008 - 2008
AT&T Mobility 2004 - 2007
Safeco 2002 - 2003
Thomson Consumer Electronics 2000 - 2001
Skills
Mobile Devices, Software Engineering, Analysis, Project Delivery, Wireless, Scrum, Project Management, Process Improvement, Product Management, Cross-functional Team..., Mobile Applications, Business Analysis, Program Management, Product Development, Industrial Design, Product Innovation, Telecommunications, Strategy, Technology Roadmapping, Strategic Roadmaps, Management, Cross-functional..., Vendor Management, Mobile Technology, Cellular Communications, User Experience, User Interface Design, Partner Management, Technology Management, LTE, VoLTE, Software Project..., Agile Methodologies, Testing, Quality Assurance, Leadership, Software Development, Cloud Computing, Competitive Analysis, Strategic Partnerships, Team Leadership, Business Development, Product Marketing, Agile Project Management, SDLC
Education
University of Washington 2006 — 2008
MBA, General Management, Marketing, Strategy
Seattle University 2003 — 2006
Masters, Software Engineering
University of Kentucky 1996 — 1999
B.S., Electrical Engineering
University of London
GCE A-level
University of Cambridge
IGCSE
Microsoft December 2013 - Present
Goehner Consulting Services June 1996 - Present
Microsoft February 2013 - November 2013
T-Mobile February 2012 - February 2013
Microsoft, Product Release and Security Services December 2010 - February 2012
Microsoft World Wide Incentive Compensation (Comsys) July 2010 - November 2010
Microsoft May 2008 - July 2010
VMC Consulting March 2007 - March 2008
Siemens Business Systems February 2006 - August 2006
CTB / McGraw-Hill October 2001 - February 2006
Skills
Customer Service, Anti-piracy, Staff Mentoring, Organizational..., Operations Management, Leadership Development, Coaching, Microsoft Office, Program Management, Project Portfolio..., Vendor Management, Cross-functional Team..., Product Management, Cloud Computing, Strategic Planning, People Management, Outsourcing, Contract Negotiation, Team Building, Process Improvement, Change Management, Data Center, Business Transformation, Management, Strategy, Leadership, PMO, Project Management, Team Leadership, Project Planning, Business Analysis, Integration, SDLC, Software Project..., MS Project, Training, Consulting, ERP, Recruiting, Mobile Devices, Enterprise Software, SaaS, Business Process..., Testing, Start-ups, IT Strategy, Product Development, Business Intelligence
Education
Seattle Pacific University 1990 — 1993
M.Ed, Curriculum and Instruction: Educational Technology
Seattle Pacific University 1981 — 1984
BA, Psychology
Wenatchee Valley College 1978 — 1981
AA, Psychology
Kings Garden High School
T-Mobile April 2014 - Present
Skills
Program Management, Web Content Management, Publishing, Marketing, Team Management, E-commerce, Product Management
Education
Texas A&M University - Mays Business School 2003 — 2005
MS
Sathyabama University 1998 — 2002
BE
T-Mobile April 2013 - Present
T-Mobile May 2010 - April 2013
T-Mobile September 2008 - May 2010
T-Mobile May 2007 - September 2008
T-Mobile February 2007 - May 2007
Pcubed - Project Management Consulting Firm May 2006 - February 2007
Issaquah School District October 2005 - January 2007
Nordstrom 2001 - 2005
Skills
Needs Analysis, Process Improvement, Vendor Management, Learning Management..., Workshop Facilitation, Leadership Development, Change Management, Talent Management, Program Management, Training, Leadership, Software Documentation, Strategy, Management, Cross-functional Team..., Human Resources, Integration, Recruiting, Coaching, Succession Planning, CRM, Project Management, Team Building, Interviews, SharePoint, Personnel Management
Education
Seattle Pacific University 2005 — 2007
M.A., Industrial/Organizational Psychology
Western Washington University 2000 — 2004
Bachelor of Arts, Psychology
ESI International/George Washington University
Fierce Conversations
St. Bernadette's
Tahoma High School
T-Mobile June 2015 - Present
Forward3D June 2014 - May 2015
iCrossing January 2014 - June 2014
Razorfish August 2013 - January 2014
Razorfish March 2012 - August 2013
Razorfish April 2010 - March 2012
Wishpot February 2010 - April 2010
Hydrodec August 2009 - December 2009
The Couture House May 2009 - September 2009
Skills
Omniture, Marin Software, Atlas, Windows, Adgooroo, Office 2010, Bid Preparation, Project Management, Data Analysis, Blogging, Research, PPC, Lead Generation, Analytics, Advertising, Facebook, Microsoft Office, Online Advertising, SEM, SEO
Education
Seattle University 2005 — 2008
Bachelor Of Arts In Business Administration - Marketing, Marketing
T-mobile SAP analyst 3T-mobile2006 - Present
T-mobile 2006 - Present
T-mobile 2005 - Present
Education
Seattle Pacific University 1996 — 1998
F.W. Webb October 2013 - Present
Potpourri Group, Inc. December 2005 - October 2013
Shurgard Self-Storage 2005 - 2005
SafeWorks, LLC 2003 - 2004
T-Mobile 2000 - 2003
Esterline Technologies 1997 - 2000
Skills
Employee Relations, Employee Benefits, Human Resources, Onboarding, HRIS, Benefits Administration, Performance Management, ADP Payroll, FMLA, Payroll, PeopleSoft, Kronos, COBRA, Workers Compensation, Vendor Management, Workforce Planning, 401k, Applicant Tracking..., Deferred Compensation, Employment Law, HR Policies, Interviews, Leave of Absence, New Hire Orientations, Open Enrollment, Labor Relations, Succession Planning, Employer Branding, Recruiting, Sourcing, Temporary Staffing, Ceridian, Personnel Management, Temporary Placement, College Recruiting, Internet Recruiting, SAP HR, Employee Engagement, Training, Hiring, Organizational..., Outlook, Talent Management, Process Improvement, Talent Acquisition
Education
Seattle Pacific University
T-Mobile September 2015 - Present
T-Mobile October 2014 - September 2015
T-Mobile July 2012 - November 2014
T-Mobile July 2010 - July 2012
Microsoft/Redmond Technology Partners March 2010 - July 2010
T-Mobile/Comsys April 2009 - February 2010
Protiviti February 2008 - March 2009
Skills
Access, Visio, Process Improvement, SAP, SharePoint, Data Analysis, Excel, Six Sigma, Lean Sigma, MS Project, Tableau, Microsoft Excel, Sarbanes-Oxley Act, Business Analysis, Business Process, Analytics
Education
Seattle Pacific University 2013 — 2015
Master of Business Administration (M.B.A.)
Washington State University 2004 — 2007
Bachelor of Arts in Business Administration, Management Information Systems
Starbucks Coffee Company 2009 - Present
T-Mobile 2007 - 2009
Gap Inc. 1999 - 2008
Seattle University 1999 - 1999
Skills
Outlook, SharePoint, PowerPoint, Visio, Process Improvement, Microsoft Office, Software Documentation, Customer Experience, Merchandising, Retail, Inventory Management, Cross-functional Team..., Customer Satisfaction, Vendor Management, Customer Service, Team Building, Leadership, Training, Coaching, Team Leadership
Education
Seattle University 1997 — 2001
Bachelor of Arts in Business Administration, Business Management
T-Mobile October 2006 - Present
T-Mobile USA 2000 - Present
AT&T (Cingular) September 2005 - September 2006
T-Mobile January 2000 - September 2005
Skills
Product Management, Operations Management, Program Management, Project Management, Facilities Management, Telecommunications, Wireless, Contract Negotiation, Strategic Planning, Vendor Management, Process Improvement, Customer Service, Procurement, Cross-functional Team..., Team Leadership, Product Marketing, Management, Leadership, Data Center, Customer Satisfaction, Negotiation
Education
West Seattle High School 1982 — 1985
Seattle Central Community College
ITT Technical Institute 2011 - Present
AT&T 2007 - 2011
Sprint Nextel 2006 - 2007
Staples 2005 - 2006
T-Mobile 2000 - 2004
Skills
Program Management, Training, Leadership, PeopleSoft, Recruiting, Team Building, Microsoft Office
Education
Savannah State University 2000 — 2004
Sociology
TEKsystems 2014 - Present
Microsoft 2012 - 2014
T-Mobile 2011 - 2012
T-Mobile 2008 - 2011
Washington Mutual 2006 - 2008
Washington Mutual 2002 - 2006
Safeco Insurance 1998 - 2002
Skills
Process Improvement, Project Management, Performance Management, Systems Analysis, HRIS, Talent Management, Vendor Management, Requirements Gathering, PeopleSoft, Visio, Business Analysis, Business Requirements, Business Process..., SharePoint, Business Intelligence, Requirements Analysis, Business Process, Change Management, Data Analysis, Project Portfolio..., Leadership, Enterprise Software, SDLC, Team Management, Management, Consulting, Program Management, Onboarding, Process Engineering, CRM, Cross-functional Team..., Recruiting, Resource Management, Integration, Software Project..., Analysis, Human Resources, IT Strategy, Information Technology
Education
Seattle Pacific University - School of Business and Economics 1998 — 2001
MBA
University of Washington, Michael G. Foster School of Business 1993 — 1998
BA
Tata Consultancy Services August 2015 - Present
Windows Management Experts April 2015 - June 2015
Bank of America January 2013 - June 2014
T-Mobile August 2011 - April 2012
Microsoft July 2010 - July 2011
Verizon February 1977 - February 2009
Verizon Wireless 1991 - 2009
AirTouch Cellular 1991 - 2001
USWest NewVector Group 1988 - 1994
U S WEST February 1981 - February 1985
Skills
CISSP, Security, Network Security, Firewalls, Computer Hardware, Integration, Management, Cisco Technologies, Telecommunications, Wireless, Cloud Computing, Data Center, Networking, TCP/IP, Technical Support, Vendor Management, Troubleshooting, Information Security, System Deployment, Active Directory, Virtualization, System Administration, Windows Server, Disaster Recovery, Network Administration, Servers, Computer Security
Education
Western Washington University 1971 — 1976
BA, Philosophy, Psychology, Computer Science
Seattle Central College
Accounting
Seattle University
Business
Boeing January 2015 - Present
T-Mobile June 2014 - September 2014
Boeing October 2013 - June 2014
Amazon May 2013 - October 2013
Rockwell Collins April 2012 - January 2013
ExxonMobil June 2011 - March 2012
Northrop Grumman Corporation February 2011 - June 2011
Northrop Grumman Corporation July 2010 - February 2011
Fannie Mae November 2009 - July 2010
Verizon Business July 2009 - November 2009
Skills
Vendor Management, Photography, SAP, Sourcing, Purchasing, Project Management
Education
School of Visual Arts 1999 — 2001
BFA, Photography
T-Mobile March 2014 - Present
In The Now Systems October 2010 - Present
T-Mobile October 2011 - March 2014
T-Mobile March 2010 - October 2011
L3 Sonoma E/O September 2009 - July 2010
T-Mobile May 2008 - September 2009
T-Mobile March 2005 - May 2008
Skills
Project Management, Team Leadership, Process Improvement, Call Center, Telecommunications, Leadership, SharePoint, Analysis, Team Building, Troubleshooting, Call Centers, Customer Retention, Business Intelligence, Performance Management, Access, Project Planning, Customer Service, Sales, Management, Vendor Management
Education
Santa Rosa Junior College 2004 — 2005
Santa Rosa Junior College 1994 — 1995
None, Physics
T-Mobile January 2014 - Present
FES- Further Enterprise Solutions May 2010 - December 2010
MobileComm Professionals, Inc March 2009 - May 2010
Skills
Network Optimization, 3G, Actix, Agilent, Atoll, TEMS, LTE, TEMS Investigation, RF Engineering, HSDPA, HSPA, Drive Test, RF Planning, RF, CCNA, Cisco Routers, Cisco Technologies, LAN Switching, Routing Protocols, VLAN, UMTS, CDMA, IPv4, WCDMA, Telecommunications, Wireless, GSM, 4G, Network Design
Education
IIHT
IIHT
University of Bridgeport 2006 — 2008
Master of Science (MS), Electrical and Electronics Engineering
Sardar Patel University 2001 — 2005
Bachelor of Engineering (BEng), Electronics
T-Mobile January 2009 - December 2009
CBRE November 2006 - December 2008
Washington Mutual, Inc. February 2002 - October 2006
Education
Seattle University 1995 — 1999
Business Administration, Finance
T-Mobile February 2009 - Present
Education
Savannah Technical College 2002 — 2005
Drafting, Architectural Design
Savannah College of Art and Design
BFA, Graphic Design
Department of Veterans Affairs Equal Employment Opportunity SpecialistUnited States Census BureauSeptember 2008 - September 2011
First & Goal 2001 - 2010
T-Mobile May 2006 - November 2006
U.S. Coast Guard 1991 - 2001
Skills
Customer Service, Access, Word, Customer Relations, Microsoft Office, Excel, Leadership Development, Supervisory Skills, Microsoft Excel, Editing, Management, Leadership
Education
Seattle Central Community College 2010 — 2013
Associate of Arts (AA)
T-Mobile October 2008 - Present
T-Mobile 2006 - 2008
Skills
Forecasting, Call Centers, Telecommunications, Microsoft Excel, Process Improvement, Vendor Management, Leadership, Business Intelligence, Analysis, Avaya, ERP, Cross-functional Team..., Customer Experience, Access
Education
Western Washington University
Seattle Central Community College
Kelly Services August 2014 - July 2015
Kelly Services October 2013 - September 2014
AWOL All Walks of Life, Inc. June 2012 - May 2013
Social Architects, LLC May 2012 - August 2012
Savannah State University June 2011 - May 2012
Savannah-Chatham County Public School System February 2010 - November 2011
Savannah State University January 2011 - August 2011
Savannah State University August 2010 - June 2011
United Way of the Coastal Empire October 2010 - December 2010
T-Mobile August 2005 - December 2009
Skills
Data Analysis, Community Development, SPSS, Grant Writing, Community Outreach, Program Evaluation, Process Evaluation, Qualitative Research, Quantitative Research, Research Design, Survey Design, Survey Research, Solution Implementation, Operations Management, Sales Operations, Store Operations, Operations Research, Grants, PowerPoint, Microsoft Office, Data Collection, Nonprofits, Microsoft Excel, Political Science, Volunteer Management, Technical Writing, Literature Reviews, Youth Development, Project Coordination, Critical Thinking, Analysis, Proposal Writing, Research, Program Management, Customer Service, Leadership, Program Development, Training, Public Speaking, Management, Social Media
Education
Savannah State University 2010 — 2012
Master of Science (M.S.), Urban Studies & Planning
Savannah State University 2004 — 2007
Bachelor of Arts (B.A.), History, Education Minor
Verizon Wireless Premium Retailer TCC 2011 - 2012
T-Mobile August 2008 - May 2011
Skills
Keen Listener, Organizational..., Analysis, Defining Product..., Identifying Client Needs, Observational, Multitasking Skills, Computers, Persuader, Goal Setting, Physical Inventory, Time & Attendance, Close Attention to..., Information Seeking, Sales Process
Education
Sarasota County Technical Institute 2001 — 2002
GED, GED