T-Mobile Company
Industry: Mobile telecommunication company
DescriptionT-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG. The brand is active in Austria, the Czech Republic, the Netherlands, Poland, and the United States. Headquarters: Bonn, Germany Founder: Deutsche Telekom Founded: December 1999 Number of employees: 44,000 Parent organization: Deutsche Telekom Subsidiaries: Hrvatski Telekom, T-Mobile Deutschland Gmbh
T-Mobile List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at T-Mobile. You can filter them based on skills, years of employment, job, education, department, and prior employment.
T-Mobile Salaries. You can even request information on how much does T-Mobile pay if you want to. Learn about salaries, pros and cons of working for T-Mobile directly from the past employees.
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19,518 T-Mobile employees in database. Find out everything there's to know about T-Mobile employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
T-Mobile Employees
T-Mobile August 2015 - Present
T-Mobile June 2015 - Present
UR the Change Fundraiser December 2014 - May 2015
High Country Tek, Inc. May 2014 - August 2014
Mediabus May 2013 - August 2013
Student Edge Painting May 2013 - July 2013
Skills
Leadership, Public Speaking, Discipline, Organization, Interpersonal Skill, Motivation, Facebook, Nonprofits, Marketing, Social Networking, Time Management, Teamwork, Volunteering, Event Planning, Microsoft Office, Social Media, Critical Thinking, Community Outreach, Volunteer Management, Social Media Marketing, Event Management, PowerPoint, Microsoft Excel, Microsoft Word, Public Relations
Education
Gonzaga University 2011 — 2015
Bachelor of Business Administration (BBA), Marketing, Junior
T-Mobile April 2014 - Present
SafePocket October 2012 - February 2014
BlackBerry January 2009 - August 2012
Centennial Wireless November 2007 - December 2008
CBS Television Studios October 2006 - April 2007
Warner Bros. February 2005 - October 2006
Motorola April 2000 - February 2005
Skills
Mobile Devices, Product Development, Marketing, Product Management, Strategic Partnerships, Cross-functional Team..., New Business Development, Business Strategy, Strategic Planning, Mobile Strategy, Mobile Payments, Business Development, Product Marketing, Competitive Analysis, Marketing Strategy, Digital Strategy, Program Management, Account Management, Mobile Applications, Digital Marketing, Mobile Marketing, Mobile Technology, Mobile Design, Mobile Advertising, Mobile Internet, Mobile Games, Start-ups, Digital Media, Go-to-market Strategy, Strategy, Telecommunications
Education
Grand Valley State University 1995 — 2000
BS, Computer Science
Grand Valley State University 1995 — 2000
BA, Marketing
M.O'B.D Publishing March 2012 - Present
General Employment Enterprises February 2011 - October 2011
Elite VIP Networks December 2009 - February 2011
T-Mobile March 2004 - January 2008
AARON BROTHERS ART & FRAMING September 1999 - March 2004
Walt Disney World January 1991 - September 1993
Skills
Customer Service, Team Building, Training, Coaching, Public Speaking, Sales, Leadership Development, Retail, Recruiting, Management, Leadership, Strategic Planning, Team Leadership, Employee Relations, Microsoft Office, Marketing, Social Media, Sales Management, Customer Satisfaction, Event Planning, New Business Development, Business Development, Human Resources, Customer Retention, Business Planning, Social Networking, Business Strategy, Marketing Strategy, Strategy, Account Management, Time Management, Interviews, Negotiation, Marketing Communications, Social Media Marketing, Direct Sales, Advertising, Inventory Management, Lead Generation, Public Relations, Cold Calling, CRM, Budgets, Selling, Research, Salesforce.com, Editing, Email Marketing, Online Marketing, B2B
Education
Grand Canyon University
Master of Business Administration (MBA), Business Administration and Management, General
Northern Arizona University
Bachelor of Science (BS), Theater/Psy
Zillow July 2013 - Present
Diamond Resorts International 2010 - 2013
T-Mobile 2007 - 2010
Skills
B2B, Direct Sales, Inside Sales, Sales, Telemarketing
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business
Green River Community College 2004 — 2007
Associate of Arts and Sciences (AAS), Business
T-Mobile May 2009 - Present
Circuit City August 2004 - April 2009
Circuit City2004 August 2004 - April 2009
Skills
Business Development, Business Planning, Customer Satisfaction, Customer Service, Management, Performance Management, Sales, Sales Management
Education
Greenfield Community College
Associates Degree, Health & Fitness
Pioneer Valley Regional School - High School
T-Mobile USA June 2015 - Present
Halbar RTS October 2012 - May 2015
Beeman Household September 2011 - May 2015
T-Mobile March 2011 - September 2011
T-Mobile USA May 2007 - March 2011
Macy's August 2006 - March 2007
Macy's Downtown Spokane August 2005 - July 2006
Washington State University May 2003 - August 2004
Washington State University August 2003 - June 2004
Washington State University August 2003 - May 2004
Skills
Leadership, Program Management, Management, Team Building, Training, Fundraising, Employee Engagement, Sales, Customer Service, Budgets, Access, Interviews, Retail, B2B, Time Management, Integrated Marketing, Microsoft Excel, Workshop Facilitation, Negotiation, Teaching, Event Planning, Hiring, Sales Management, Customer Retention, Event Management, Microsoft Office, Social Media, Strategy
Education
Gonzaga University 2010 — 2016
MA Organizational Leadership, Organizational Leadership
Washington State University 2001 — 2004
B.A., Criminal Justice
Mt. Spokane High School 1998 — 2001
High School, Highschool Diploma
Specialty Equipment October 2013 - Present
Exotic Metals Forming Co LLC March 2012 - October 2013
T-Mobile October 2006 - March 2012
Skills
Sales, Leadership, Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Word, Inventory Management, Time Management, Retail
Education
Green River Community College 2001 — 2001
GED
Tahoma High School
PwC October 2014 - Present
PwC July 2013 - September 2014
PwC August 2011 - June 2013
Gonzaga University September 2010 - May 2011
Next IT September 2009 - May 2011
Gonzaga University August 2008 - May 2009
T-Mobile June 2008 - August 2008
Skills
Access, Acquisition Integration, Application Lifecycle..., Application Portfolio..., Application..., Business Analysis, Communication, Data Analysis, Leadership, Management, Mergers & Acquisitions, Microsoft Excel, Microsoft Office, Microsoft Project, Microsoft SQL Server, PMO, Process Improvement, Program Management, Project Management, Project Portfolio..., Sarbanes-Oxley Act, SQL, Time Management, Visio
Education
Gonzaga University 2007 — 2011
Business Administration, Major: Management Information Systems; Minor: Computer Science
The Bear Creek School 2004 — 2007
T-Mobile July 2014 - Present
MetroPCS January 2009 - July 2014
TDS Metrocom May 2005 - January 2009
TDS Metrocom January 2005 - May 2008
TDS Metrocom March 2001 - January 2005
MCI WorldCom August 2000 - February 2001
Comcast August 1996 - July 2000
Skills
Switches, Ethernet, VoIP, Routers, T1, IP, Computer Network..., Cellular Communications, Wireless, Telecommunications, Wireless Networking, Fiber Optics, LTE, Networking, Telephony, Microwave, Troubleshooting, Cisco Technologies, DSL, Optical Fiber, RF, SDH, SS7, SIP, GSM, UMTS, Broadband, Software Installation, Testing, Mobile Devices
Education
Pace University 2005 — 2006
NACTEL Program - Telecommunications
Grand Rapids Community College 1993 — 2003
Applied Science, Computer Applications Business and Management
Self Paced
Aimbridge Hospitality November 2014 - Present
Aimbridge Hospitality March 2011 - Present
Hyatt Deerfield March 2012 - October 2014
Hyatt Lisle September 2011 - March 2012
Doubletree Hotel March 2011 - September 2011
Wireless Evolution November 2010 - February 2011
T-Mobile March 2009 - October 2010
Club Quarters Central Loop November 2003 - March 2009
Chicago Hilton O'Hare June 1999 - October 2003
Skills
Word, Excel, PowerPoint, Hospitality Industry, Front Office, Customer Service, Hotel Sales, Hotels, Hospitality Management, Sales, Hospitality, Microsoft Excel, Microsoft Word, Hotel Management, Management
Education
Grand Valley State University 1997 — 2002
Bachelor Degree, Hospitality and Tourism Management
Uber August 2014 - Present
MEC October 2011 - August 2014
T-Mobile August 2008 - October 2011
Chase February 2005 - August 2008
Meridian Group February 2004 - January 2005
Marketsync July 2002 - February 2004
Starbucks Coffee Company January 2001 - July 2002
Skills
Microsoft Excel, Outlook, PowerPoint, Microsoft Office, Administrative..., Customer Service, Social Media, Project Management, Marketing, Microsoft Word, Workshop Facilitation, Budgets, Access, Email Marketing, Digital Marketing
Education
Western Washington University
Green River Community College
Kentridge High School
Pima Medical Institute- Online July 2013 - Present
EDMC August 2008 - May 2012
EDMC August 2008 - May 2012
Education Management Corporation October 2009 - September 2010
EDMC August 2008 - October 2009
Cox Communications December 2007 - May 2008
T-mobile 2005 - 2007
Skills
Student Financial Aid, Training, CampusVue, Higher Education, Quality Assurance, Student Affairs, Adult Education, Campus, Staff Development, Change Management, Financial Aid..., Student Recruiting, Public Speaking, Coaching, Leadership Development, Enrollment Management, Educational Leadership, Microsoft Office, Leadership, PowerPoint, Sales, Team Building, Student Loans, Hiring, Retaining Customers, Thinking Outside The Box, Accreditation, Dependable Team Player, Admissions, Best Practices, Compliance, Customer Retention
Education
Grand Canyon University
Bachelor of Arts (B.A.) Communications
Rio Salado College
Quality Care Network March 2014 - Present
Keller Williams Sonoran Living June 2013 - Present
T-Mobile July 2007 - May 2013
Skills
Wireless, Telecommunications, Customer Experience, Customer Retention, Mobile Devices, Direct Sales, Customer Satisfaction, GSM, Mobile Communications, Sales, Retail Sales, Team Leadership, Merchandising, Store Management, Inventory Management, Quotas, Management, Cellular Communications, Sales Operations, Cold Calling, Retail, Selling, Social Networking, Sales Presentations, Building Relationships, Sales Management, Leadership, Team Building, Coaching, Time Management, Marketing, Customer Service, Microsoft Office, Contract Negotiation, Sales Process, Training, Account Management, Employee Training, Solution Selling
Education
Grand Canyon University 2015 — 2016
Masters of Science, Psychology with emphasis in I/O Psychology
University of Phoenix 2007 — 2011
Bachelor of Science in Psychology, Psychology
T-Mobile November 2014 - Present
Skills
Leadership
Education
Grand Canyon University 2014 — 2015
Sports Management
Paradise Valley Community College 2013 — 2014
T-Mobile May 2015 - Present
Freelance 2007 - Present
Microsoft 2014 - 2014
Microsoft Corporation 2013 - 2014
Microsoft 2013 - 2014
Microsoft 1997 - 2013
The Northwest Review of Books 1984 - 1990
Skills
Technical Writing, Content Management, Project Management, Training, Content Strategy, MS Project, Web Content, Management, Program Management, computer hardware..., Content Development, Microsoft Project, Blogging, XML, Sports writing, Agile Methodologies, Agile Project Management, SharePoint, Vendor Management, User Experience
Education
Gonzaga University
Bachelor of Arts (BA), English/Biology
International Institute of Learning
Project management certification course prep
Marquette University
English literature, Rhetorical theory
University of Washington
Web Technologies, Web design, JavaScript, Server-side programming, PHP, database design
T-Mobile September 2012 - Present
T-Mobile February 2010 - September 2012
T-Mobile October 2009 - March 2010
T-Mobile October 2006 - October 2009
Better Business Bureau June 2005 - August 2006
Skills
Program Management, SharePoint, Integration, Project Management, Management, Enterprise Software, Consulting, Business Analysis, Vendor Management, PMO, Leadership, Analysis, SDLC, Privacy Law, Project Portfolio..., Legal Compliance, Standards Compliance, Policy Writing, Data Governance, Information Security, Risk Assessment, Internal Controls, information system..., Product Design
Education
Gonzaga University 2001 — 2005
Bachelor of Arts (BA), Communications, Business Administration
Charter Business November 2014 - Present
Fitness Shakers May 2011 - August 2014
T-Mobile October 2009 - April 2011
Alltel Wireless February 2002 - September 2009
Skills
Entrepreneurship, Small Business, Fitness, Wellness
Education
Greenville Technical College
Gilead Sciences January 2014 - Present
ADP March 2007 - December 2013
T-Mobile April 2006 - February 2007
Blue Shield of California March 2005 - March 2006
Club One February 2001 - August 2004
Skills
Payroll, ADP Payroll, Training, Employee Benefits, Process Improvement, HRIS, Project Management, Coaching, Performance Management, Business Process, Account Management, Vendor Management, Customer Service, Change Management, Outlook, Organizational..., Microsoft Excel, Time Management, Business Process..., Business Analysis, Expectations Management, Cross-team Collaboration, Small Group..., Operational Process..., Team Building, PowerPoint, Transition Management, Team Management, Workforce Management, Outsourcing, Management, PeopleSoft, Microsoft Office, Deferred Compensation, Project Planning, Project Leadership, Cross-functional Team..., Multi-state Payroll..., Client Relations, Net Promoter Score
Education
Golden Gate University, Edward S. Ageno School of Business 2015 — 2016
Executive MBA candidate, Business Administration and Management, General
Pennsylvania State University
Bachelor of Science, Organizational Leadership
Bellevue College
Associate of Arts & Sciences, Communication Studies
T-Mobile April 2015 - Present
Moss Adams LLP January 2013 - March 2015
BDO USA, LLP January 2011 - January 2013
BDO USA, LLP January 2010 - March 2010
GE Aviation August 2008 - August 2009
Skills
Accounting, Internal Controls, Auditing, Financial Accounting, GAAP, US GAAP, Financial Analysis, CPA, Financial Statements, External Audit, Financial Reporting, Corporate Tax
Education
Grand Valley State University 2008 — 2010
Bachelor's, Accounting
University of Michigan 2006 — 2008
T-Mobile November 2010 - Present
Education
Green River Community College 1999 — 2001
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
T-Mobile June 2015 - September 2015
Gonzaga Kennel Club June 2013 - May 2015
Strategic Hardware June 2014 - October 2014
Skills
Web Development, Teamwork, Graphic Design, Photoshop, Leadership, Android Development, Adobe Creative Suite, Project Management, Software Development, HTML, Brand Development, CSS, Microcontrollers, JavaScript, Web Design
Education
University of Washington 2015 — 2016
Master’s Degree, Human Computer Interaction + Design
Gonzaga University 2011 — 2015
Bachelor’s Degree, Computer Engineering
The Watkins Project, LLC June 2015 - Present
LA Fitness October 2014 - June 2015
Moorehead Communications dba TCC, Verizon Premium Wireless Retailer January 2014 - September 2014
T-Mobile 2008 - 2012
Sprint Nextel September 2007 - November 2008
Wireless World of Pa 2004 - 2007
Skills
Customer Service, Retail Management, Business Solutions, Sales Operations, Team Building, Result Oriented, Driving Results, Achieving Results, Microsoft Exchange, Microsoft Excel, Business Intelligence, Customer Experience, Customer Retention, Direct Sales, Marketing Strategy, Recruiting, Retail, Sales, Store Management, Management, Sales Management, Customer Satisfaction, Leadership
Education
Golden West College 2001 — 2002
Re-bar May 2014 - Present
Cascade People's Center January 2005 - Present
Self Employed September 1996 - Present
Challenger Ridge Vineyard and Cellars January 2012 - November 2013
Ascended Health Pacific Northwest November 2008 - August 2011
AT&T March 2003 - May 2005
WCKS September 1998 - May 2004
T-Mobile July 2001 - June 2003
Skills
Editing, Music, Event Planning, Advertising, Marketing, Radio, Festivals, Sound, Audio Editing, Non-profits, Event Management, Social Media, Video, Online Advertising, Program Management, Nonprofits, Digital Media, Multimedia, Voice Acting, Training, Voice Over, Recording, Customer Service, Microsoft Office
Education
University of Washington 2003 — 2004
CRT, Voice Acting
Grand Valley State University 1996 — 2001
BS, Communication Theory and Film/Video Production
Kalamazoo Valley Community College 1994 — 1996
CRT, Theater Production, Stage Management, Lighting/ Audio Design
Amazon May 2015 - Present
AT&T October 2014 - May 2015
AT&T Mobility September 2012 - October 2014
Alltel Wireless 2011 - 2012
T-Mobile November 2009 - November 2010
Skills
Selling, Telecommunications, Direct Sales, Sales Management, Wireless, Sales, Account Management, Solution Selling, Contract Negotiation, Customer Retention, Sales Operations, Sales Process, New Business Development, Negotiation, Cold Calling, Business Development, Customer Satisfaction, Retail, Mobile Devices, Training, B2B, Strategic Planning, Marketing, Sales Presentations, Microsoft Office, Customer Experience, Management, Leadership, Customer Service
Education
Grantham University 2015 — 2018
Bachelor of Science (BS), Computer Science, B+
Lincoln Land Community College 2009 — 2009
Bachelor of Science (B.S.), Computer Science
JAYRAY ADS & PR April 2011 - February 2013
T-Mobile September 2010 - April 2011
Skills
Punctual, Organizing, Team Leadership, Advertising, Public Relations, Event Planning, Social Media, Budgeting, Editing, Research, Customer Service, Microsoft Office, Drafting Proposals
Education
Western Washington University 2006 — 2010
Bachelor of Arts, Journalism; Public Relations
Green River Community College 2004 — 2006
Carolinas HealthCare System November 2014 - Present
T-Mobile October 2010 - May 2015
Mercy Health January 2011 - August 2014
Spectrum Health August 2004 - October 2010
Skills
Retail Sales Experience, Pharmacy, Customer Service, Medical Terminology, Healthcare, Hospitals, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Cerner, QuickBooks, Leadership
Education
Grand Valley State University 2006 — 2012
Bachelor of Science (B.S.), Health Professions and Related Programs
Verizon Wireless February 2007 - Present
T-Mobile 2005 - 2007
Best Buy 2002 - 2005
Skills
Quotas, Solution Selling, Wireless, Direct Sales, Telecommunications, M2M, Long Distance, Sales Management, Sales Operations, Cold Calling, Account Management, Sales Process
Education
Grand Canyon University 2010 — 2012
Master of Business Administration (M.B.A.), Organizational Leadership, 3.51
Western Michigan University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
Symetra November 2014 - Present
T-Mobile January 2013 - October 2014
ChemE Solutions June 2012 - June 2012
Skills
Microsoft Excel, Microsoft Word, Visual Communication, Microsoft Access, Access, Leadership, R
Education
Gonzaga University 2006 — 2010
Bachelor of Science, Mathematics, 3.0
Gonzaga University 2006 — 2010
BA, Music Composition, 3.0
Newport 2002 — 2006
High School Deploma
K·Coe Isom October 2014 - Present
Grantham University January 2006 - September 2014
Barnes and Noble September 2007 - March 2009
T-Mobile June 2005 - January 2006
CompUSA August 2003 - June 2005
Worlds of Fun April 2002 - October 2003
Skills
Webinars, Public Speaking, Customer Service, Employee Relations, Coaching, Staff Development, Student Affairs, Strategic Planning, Program Management, Project Management, Recruiting, Talent Management, Training, Employee Training, Workshop Facilitation, Team Leadership, Applicant Tracking..., Access, Leadership, System Administration, Policy, Performance Management, Process Improvement, Career Counseling, Time Management, Employee Benefits, Human Resources, Customer Retention, Management, Adult Education, Team Building, E-Learning, Onboarding, Leadership Development, Outlook, Higher Education, Talent Acquisition, Interviews, Resume Writing, Project Planning, Analysis, Sales, Enrollment Management, Organizational..., Personnel Management, Hiring, Career Development, Conflict Resolution, College Recruiting, Administration
Education
Grantham University 2012 — 2015
Master's Degree, Human Performance Improvement, 4.0
Grantham University 2009 — 2012
Bachelor's Degree, Multi-Discplinary Studies with an emphasis on Human Resource Management and Education
Grantham University 2006 — 2009
Associate's Degree, Multi-Disciplinary Studies
LIBERTY SENIOR HIGH SCHOOL 1998 — 2002
High School Diploma, General
Liberty Mutual Insurance April 2015 - Present
Liberty Mutual Insurance May 2013 - Present
T-Mobile October 2012 - April 2013
Liberty Mutual Insurance April 2012 - October 2012
Liberty Mutual December 2008 - April 2012
Safeco March 2007 - December 2008
Safeco May 2004 - March 2007
Safeco August 2003 - May 2004
Safeco August 2002 - August 2003
Safeco December 1998 - August 2002
Skills
Process Improvement, Project Management, Vendor Management, Business Analysis, Leadership, Business Process..., Claim, Management, Claims Management, Insurance, Customer Service, Business Requirements, Software Documentation, Training, Team Building, Six Sigma, Change Management
Education
Gonzaga University - School of Business Administration 1991 — 1993
Bachelor of Business Administration, Business Management
PROSCI 2013 — 2013
Certified Change Management Practitioner, Change Management
The George Group 2006 — 2008
Lean Six Sigma -- Green Belt, Certified by Safeco Insurance
Kyle Office Solutions October 2014 - Present
Southeastern MMA January 2006 - April 2015
Office Depot July 2013 - October 2014
Office Depot July 2013 - August 2014
T-Mobile January 2012 - July 2013
Sprint Nextel 2003 - 2012
NEXTEL November 2000 - October 2003
Arch Wireless December 1995 - November 2000
US Army October 1992 - March 1995
Skills
Military, Wireless, Sales Management, Account Management, New Business Development, Contract Negotiation, Team Building, Business Development, Team Leadership, Sales, Strategic Planning, Cold Calling, Cellular Communications, GPS Applications, Wireless Broadband, Android, iPhone, Peak Performance, 4G, Selling, Negotiation, Strategic Partnerships, B2B, Salesforce.com, Direct Sales, Telecommunications, Integration, Customer Satisfaction, Leadership, Mobile Technology
Education
Urbandale High School 1987 — 1991
Grand View College
T-Mobile August 2015 - Present
T-Mobile April 2014 - August 2015
T-Mobile May 2012 - March 2014
T-Mobile September 2008 - May 2012
Helio February 2008 - September 2008
Helio July 2007 - February 2008
Helio July 2006 - July 2007
Helio January 2006 - July 2006
inCode Telecom Group April 2005 - January 2006
Corporate Executive Board August 2004 - April 2005
Skills
Marketing Strategy, Advertising, Media Planning, Creative Strategy, Cross-functional Team..., Pricing, Mobile Devices, Product Management, Competitive Analysis, Mobile Applications, Wireless, Mobile Marketing, Business Case, Product Marketing, Solutions Marketing, Start-ups, Market Research, E-commerce, Product Development, Multi-channel Marketing, Analytics, Management, Telecommunications, Mobile Technology, Sales, Strategic Partnerships, Customer Experience, Business Development, Leadership, Vendor Management, Strategy, Go-to-market Strategy, Segmentation, Program Management, Business Strategy, SaaS
Education
The London School of Economics and Political Science (LSE) 2000 — 2001
MSc, Environment and Development
Goldsmiths, University of London 1997 — 2000
BA, Economics, Politics, and Public Policy
Virginia Polytechnic Institute and State University 1995 — 1997
BA, Management Science
Thomas Jefferson High School for Science and Technology 1991 — 1995
Diploma, High School
gogo September 2014 - Present
gogo September 2012 - August 2014
AT&T Mobility September 2011 - March 2012
T-Mobile August 2010 - May 2011
AirCell June 2009 - July 2010
U.S. Cellular 1994 - 2008
US Cellular 1994 - 2008
United States Cellular 1994 - 2008
Education
Governors State University 1982 — 1997
BA, B.O.G.
Northern Illinois University
Mosaic Sales Solutions April 2013 - Present
US Army March 2009 - Present
T-Mobile March 2011 - February 2013
MarketSource Inc. October 2010 - March 2011
Skills
Training, Customer Service, Human Resources, Employee Training, Microsoft Office, Customer Retention, Personnel Management, Microsoft Excel, Customer Satisfaction, Conflict Resolution, Outlook, Sales, Security Clearance, Military, Onboarding, Microsoft Word, Military Experience, Teamwork, Benefits Administration, Event Planning, Leadership, Leadership Development, Team Building, Recruiting
Education
Grantham University 2012 — 2016
Information Technology
Shades Valley High School 2001 — 2005
Hyundai Capital America September 2013 - Present
Hyundai Capital America July 2012 - Present
T-Mobile May 2009 - June 2012
Time Warner Cable August 2006 - February 2009
Skills
LG, HTC, Motorola Hardware, Blackberry, Windows 7, Windows Mobile, Windows Vista, Windows 2000, Mobile Devices, Avaya, Customer Service, Wireless, Call Centers, Troubleshooting, Technical Support, Android, Cellular Communications, Customer Satisfaction, Call Center
Education
Grambling State University 2000 — 2003
Bachelor's of Science, Marketing, 3.1
Eastfield Community College
ECS Federal, Inc. November 2014 - Present
Wake Technical Community College February 2008 - Present
Agensys Corporation August 2014 - October 2014
Agensys Corporation February 2014 - April 2014
ALTA IT Services, LLC June 2013 - August 2013
Metro Systems Inc. January 2013 - June 2013
Clark Nexsen February 2011 - October 2012
City of Raleigh Municipal Government December 2008 - January 2011
T-Mobile October 2005 - December 2008
GE IT Solutions July 2002 - February 2005
Skills
Higher Education, Distance Learning, Adult Education, Teaching, Instructional Design, E-Learning, Curriculum Development, Curriculum Design, Public Speaking, Microsoft Office, Instructional Technology, Policy, Faculty Development, Team Building, Courses, University Teaching, Hands-on Training, College Teaching, System Administration, Instructor-led Training, Administration, Moodle, Active Directory, Powershell, VBScript, Windows Server, Group Policy, Microsoft Technologies, AutoIt, Windows Scripting, Windows System..., System Deployment, MDT, Wise Packaging, Windows Automation, Microsoft Exchange, Remedy Ticketing System, Spiceworks, Patch Panels, WSUS, Help Desk Support, SCCM, Networking, Troubleshooting, Technical Support, Servers, Windows 7, Security
Education
Grantham University 2012 — 2014
Master of Science (M.S.), Information Technology Project Management
University of Phoenix 2001 — 2004
Bachelor of Science (B.S.), Information Technology
Starbucks July 2015 - Present
Starbucks June 2014 - July 2015
Nordstrom September 2012 - June 2014
Nordstrom October 2011 - September 2012
Liberty Mutual Insurance August 2011 - October 2011
Slalom Consulting March 2010 - October 2011
T-Mobile 2010 - July 2011
Accenture September 2005 - March 2010
Clearwire 2010 - 2010
AT&T Wireless 2007 - 2009
Skills
Business Analysis, Program Management, Requirements Gathering, Requirements Analysis, SDLC, Process Improvement, Software Project..., Business Process..., IT Strategy, PMO
Education
Gonzaga University 2001 — 2005
BSME
Vacation Internationale July 2015 - Present
Toyota Lift Northwest May 2012 - April 2015
T-Mobile December 2011 - May 2012
CleanScapes November 2008 - May 2011
CleanScapes March 2007 - October 2008
Waste Managment of Seattle January 2000 - March 2007
Waste Management South King County May 1997 - December 1999
Waste Management, So King Co September 1991 - April 1997
Skills
Recruiting, New Hire Orientations, ADP Payroll, Event Planning, PowerPoint, Employee Relations, Payroll, Program Management, Management, Training, Interviews, HRIS, Safety, Time Management, Personnel Management, FMLA, Onboarding, Employee Benefits, Access, Human Resources, Benefits Administration, Customer Service, HR Policies, Leadership, Workforce Planning, Screening, Applicant Tracking..., Organizational..., Labor Relations, Employee Handbooks, Hiring, Employee Training, Employee Engagement, Talent Acquisition, PeopleSoft, Talent Management, Performance Appraisal, Conflict Resolution, Policy
Education
University of Phoenix 2011 — 2015
Bachelors, Human Resources, 3.47
Green River Community College 2011 — 2011
Certification, Human Resources Generalist
T-Mobile February 2006 - Present
Radioframe Networks July 2005 - January 2006
Honeywell June 2004 - June 2005
AT&T Wireless July 1997 - June 2004
Boeing 1996 - 1997
Hewlett-Packard May 1995 - November 1996
Boeing Commercial Airplanes January 1990 - March 1995
Boeing Commercial Airplanes June 1989 - December 1990
Mannesmann Tally January 1989 - May 1989
Skills
Test Automation, Programming, Test Design, Labview, RF, Integration, Test Planning, Test Equipment, Test Engineering, Testing, Software Development, Electronics, Software Engineering
Education
Cogswell College 1993 — 1995
Electronics Engineering Technology
Green River Community College 1987 — 1991
Associate of Arts and Sciences (AAS), Electronics
Spacelabs Healthcare September 2014 - November 2014
T-Mobile March 2014 - May 2014
Home Street Bank Single Family Lending July 2013 - December 2013
iSoftStone 2010 - February 2013
AT&T 2012 - 2012
AT&T Mobility 2011 - 2012
iSoftStone 2010 - 2012
HNTB April 1998 - February 2009
Precor 1985 - May 1991
Skills
Test Cases, Quality Center, Quality Assurance, SDLC, Testing, Documentation, Problem Solving, Troubleshooting, Requirements Analysis, Windows, Microsoft Office, Excel, Telecommunications, Microsoft Excel, Software Documentation, Test Automation, Software Quality..., Agile Methodologies, AutoCAD, Integration, Waterfall, Regression Testing, Black Box Testing, Agile Testing, Test Planning, Defect Tracking, Defect Life Cycle, Test Execution, Test Design, Software Testing Life..., Mobile Devices, User Acceptance Testing, Agile & Waterfall..., Integration Testing, Performance Testing, System Testing, Manual Testing, SoapUI, Test Management, Test Strategy, Scrum, System Integration..., Web Testing, Functional Testing, Mobile Testing, Bug Tracking, Bugzilla, Software Development..., Usability Testing, QTP
Education
BC College, Bellevue WA 2012 — 2013
Certificate, Information Technology Project Management
Power of Leadership 2012 — 2012
Certification PLUUS, Certified Transformational Leader
QA 101 Software Testing 2010 — 2012
Certificate QA 101, Quality Assurance and Engineering
Bellevue College 2007 — 2012
Certificate, Math/Introduction to Project Management and Planning and Scheduling
Green River Community College 1998 — 2001
Design Drafting Technology, Design Drafting\Math & English
Family Life Communications February 2013 - Present
Family Life Radio October 2005 - Present
T-Mobile January 1998 - October 2005
Education
Grand Canyon University 2011 — 2012
MBA
Grand Canyon University 2000 — 2001
BS, Marketing
Apple February 2015 - Present
T-Mobile April 2014 - February 2015
Best Buy October 2011 - January 2014
MyLocker August 2012 - December 2012
Medical Management Specialists July 2007 - September 2009
Skills
Graphic Design, Music, Multicultural, Piano Performance, Language Skills, Multimedia, Piano, Advertising, Art, Logo Design, Graphics, Mac, Customer Service, InDesign
Education
Oakland Community College 2013 — 2014
Associate's degree, Liberal Arts
Oakland Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Graphic Design
Grand Valley State University 2004 — 2005
Lake Orion High School
Advance Auto Parts April 2014 - Present
Continental Services April 2011 - Present
T-Mobile September 2008 - January 2011
Rent-A-Center June 2007 - September 2008
Dollar General October 2004 - June 2007
AutoZone July 1997 - October 2004
Skills
Asset Protection, CCTV, Internal Investigations, Inventory Control, Inventory Management, Leadership, Loss Prevention, Physical Security, Shrinkage, Training
Education
Grand Valley State University 1984 — 1990
BS, Criminal Justice
Verizon Wireless March 2014 - 2015
St. Johns Golf & Country Club February 2012 - January 2014
T-Mobile February 2007 - November 2010
Skills
Customer Satisfaction, Customer Service, Retail Management, Sales Management, Retail, Merchandising, Direct Sales, Retail Sales, Employee Training, Inventory Management, Hiring, Building Relationships, Time Management, POS, Coaching, Team Building, Event Planning, Training, Social Networking, Hospitality, Sports Marketing, Golf Instruction, Golf Course Management, Tournaments, Golf Courses, Golf, Inventory Control, Microsoft Word, Microsoft Office, Sales, Event Management, Leadership, Customer Experience, Team Leadership, Telecommunications
Education
Golf Academy of America-Altamonte Springs 2010 — 2012
Associate's degree, Business Management/ Complex Golf Operations
T-Mobile April 2014 - Present
Accretive Technology Group / Wolfe Internet April 2013 - April 2014
Intellectual Ventures April 2012 - January 2013
Puget Sound Energy September 2009 - April 2012
Tailored Technology Solutions December 2007 - December 2010
Strategy Computers November 2006 - June 2010
Building Knowledge Networks November 2007 - January 2010
Satcom Systems, Inc. February 2002 - September 2004
Skills
VPN, Network Security, Cisco Technologies, Data Center, WAN, Firewalls, Cisco IOS, DHCP, Switches, Active Directory, Network Architecture, DNS, Network Engineering, Cisco Security, TCP/IP, Routers, CCNA, IPSec, Troubleshooting, Windows Server, VMware, ASA, Routing, Networking, Cisco Routers, CCNP, Security, VoIP, Servers, Juniper, OSPF, Cisco Wireless, Computer Security, VMware ESX, Wireless
Education
Gonzaga University - School of Business Administration 1986 — 1989
BBAd, Accounting / Economics / Finance
Donaghue Charter School August 2011 - June 2013
T-Mobile August 2008 - June 2009
Chubb Insurance October 2005 - August 2008
Klatt Employment Service, Inc. 2003 - 2005
Skills
Microsoft Office, PowerPoint, Public Speaking, Literacy, Customer Service, Research, Teaching, Community Outreach, Leadership Development, Microsoft Excel, Tutoring, Grant Writing, Higher Education, Change Management, Classroom, Program Development, Fundraising, Nonprofits, Process Improvement, Staff Development, Recruiting, Curriculum Development, Youth Development, SPSS, Cpr Certified, Event Planning, Leadership, Microsoft Word, Coaching, Non-profits, Program Evaluation, Team Building, Teacher Training, Management, Time Management, Team Leadership, Training, Budgets, Outlook, Healthcare, Policy, Supervisory Skills, Social Media, Social Services, Program Management
Education
Governors State University 2015 — 2016
Masters of Art in Teaching, Early Childhood Education and Teaching
National-Louis University 2007 — 2009
Masters, Early Childhood Administration
Chadron State College 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Logos Bible Software January 2014 - Present
Logos Bible Software February 2013 - January 2014
Logos Bible Software February 2009 - February 2013
T-Mobile April 2003 - February 2009
Skills
Customer Service, Email, Coordination, Project Coordination, Project Planning, Employee Training, Phone Manner, Coaching, Team Leadership, Leadership, Social Networking, Management
Education
Green River Community College 1999 — 2001
Pacific Market International 2012 - Present
GLG Research, Independent 2011 - 2012
The Coffee Bean & Tea Leaf 2009 - 2011
T-Mobile 2008 - 2009
Starbucks 2005 - 2007
Tazo Tea February 2001 - June 2004
Starbucks Coffee 1999 - 2001
Seagram 1996 - 1998
Borden Foods 1989 - 1996
Procter & Gamble 1983 - 1988
Skills
Marketing Strategy, Income Statement, Strategic Planning, Retail, Sales Management, Cross-functional Team..., Consumer Products, Team Building, New Business Development, Sales Operations, Strategic Partnerships, Product Development, Marketing, Public Relations, Leadership, Program Management, Merchandising, Business Development, Key Account Management, Contract Negotiation, P&L Management, Forecasting, Pricing, Negotiation, Management, Start-ups, Selling, Market Research, Supply Chain, Business Strategy, Operations Management, Product Launch, Competitive Analysis, Product Management, Product Marketing, Sales, Account Management, Project Planning, Customer Retention, Business Planning, Strategy, Enterprise Software, Marketing Management, Direct Sales, Brand Development, Customer Insight, Profit, Brand Management, Market Planning, Inventory Management
Education
University of Portland 1990 — 1992
MBA, Marketing & Finance
University of Utah 1980 — 1982
BS, Organizational Communications
Gonzaga University 1978 — 1980
Business
UnitedHealth Group January 2014 - Present
Centene Corporation September 2013 - Present
Centene Corporation October 2012 - October 2013
T-Mobile October 1998 - July 2012
T-Mobile 1998 - 2012
Skills
Call Centers, Leadership, Coaching, Customer Service, Strategic Planning, Workforce Management, Avaya, Call Center, Customer Experience, Customer Retention, Customer Satisfaction, ERP, Forecasting, Management, Outlook, Performance Management, Process Improvement, Project Management, Team Building, Team Leadership, Technical Support, Telecommunications
Education
Grantham University
Bachelor of Business Administration (B.B.A.)
Cisco Cloud Networking Group October 2014 - Present
T-Mobile January 2014 - October 2014
T-Mobile February 2003 - January 2014
Circuit City June 2001 - February 2003
Skills
Leadership, Sales, Strategy, Management, Sales Operations, Customer Experience, Recruiting, Direct Sales, Sales Process, Telecommunications, Coaching, Wireless, Salesforce.com, Customer Retention, Retail, Sales Management, Budgets, Customer Satisfaction, Merchandising, Business Development, Lead Generation, Product Management, Program Management, Business Planning, Cisco Technologies, Wireless Networking, Cisco Networking, Cloud Networking, Network Security, Network Design
Education
Golden Gate University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Sonoma State University 2004 — 2006
Bachelor of Science (B.S.), Accounting
Montgomery High School
Santa Rosa Junior College
HTC July 2013 - September 2015
T-Mobile June 2012 - September 2012
Nike October 2011 - December 2011
PopCap Games May 2011 - September 2011
Stryker 2011 - 2011
WatchGuard Technologies January 2010 - June 2010
Bellevue High School & Lake Washington High School 2007 - 2010
WatchGuard Technologies 2007 - 2009
Skills
Financial Modeling, Data Analysis, Financial Analysis
Education
University of Washington, Michael G. Foster School of Business 2011 — 2013
Master of Business Administration (M.B.A.), Marketing/Corporate Finance
Gonzaga University
Business, International Studies
Gonzaga University - School of Business Administration
Bachelor's degree, International Business
Seattle Preparatory High School School
InComm December 2013 - May 2014
RiVi Consulting Group L.L.C November 2012 - December 2013
Software Paradigms International September 2010 - October 2012
Self Employed November 2008 - September 2010
T-Mobile April 2007 - November 2008
T-Mobile USA January 2006 - April 2007
T-Mobile December 2003 - January 2006
TVA January 2003 - December 2003
e-Botz June 2002 - December 2002
CEDAR Document Technologies November 2001 - June 2002
Skills
PMP, SharePoint, Information Technology, Microsoft Office, Quality Center, BMC Remedy, Clarity, Erwin, Program Management, Vendor Management, Business Process..., Project Management, SDLC, Quality Assurance, Process Improvement, Business Analysis, PMO, Six Sigma, Visio, Cross-functional Team..., Management, Leadership, Operations Management, Change Management, CRM, Analysis, Business Process, Team Leadership, Team Building, Project Portfolio..., Telecommunications, Outsourcing, Databases, Business Intelligence, Testing, E-commerce, Start-ups, Software Development, Access, Oracle, Project Planning, Training, MS Project, Risk Management, Enterprise Software, Requirements Analysis, ITIL, Quality Management, Microsoft SQL Server, Software Project...
Education
Portland State University 1980 — 1982
MBA, Management
Gonzaga University 1969 — 1972
BA and Teaching Cert., Psychology and Education
Argosy University August 2015 - Present
PCS Industries September 2014 - August 2015
PCS Industries January 2013 - September 2014
T-Mobile May 2011 - December 2012
Kitaro July 2009 - August 2010
TJX May 2006 - July 2010
Skills
Admissions Counseling, Recruiting, Strategic Communications, Account Management, Training, Problem Solving, Leadership, Cross-cultural..., Coaching, Team Building, Administrative..., Accounts Payable, Accounts Receivable, Customer Satisfaction, Customer Service, DDI Certified, Inventory Management, Management, Microsoft Office, Microsoft Word, PowerPoint, Receptionist Duties, Retail, System Administration, Social Media, Time Management, Teamwork
Education
Governors State University
Bachelor of Arts (B.A.), Communication Studies - Public Relations, Advertising, Organizational Communication
Montana State University-Northern
Secondary Education
Moraine Valley Community College
Associate of Arts and Sciences (AAS), General Studies
Blueprint Consulting Services July 2015 - Present
T-Mobile April 2015 - July 2015
Time Warner Cable February 2014 - November 2014
Guardsmark inc October 2012 - March 2014
Columbia Distributing May 2010 - February 2011
Skills
Customer Service, Management, Outlook, Leadership, Sales, Customer Satisfaction, Time Management, Data Entry, Recruiting, Team Building, Technical Recruiting
Education
Green River Community College 2014 — 2015
Associate's degree, Psychology
Pierce College at Fort Steilacoom 2008 — 2009
Yavapaii College 2007 — 2008
Morningstar Mortgage November 2014 - Present
T-Mobile January 2013 - Present
Omnitrition International April 2015 - 2015
T-Mobile 2003 - 2009
Ruby Tuesday 1999 - 2002
Skills
Customer Experience, Direct Sales, Customer Retention, Sales, Mobile Devices, Wireless, Sales Management, Telecommunications, Sales Operations, Account Management, Salesforce.com, Team Building, Customer Satisfaction, Customer Service, Leadership, Team Leadership
Education
University of South Florida 1995 — 1995
Grand Canyon University 1994 — 1995
Army ROTC, Military Science and Operations
Young & Rubicam 2012 - 2015
Microsoft 2012 - 2015
T-Mobile 2012 - 2015
Wells Fargo 2012 - 2015
Pivotal Focus 2004 - 2012
DST Systems 2002 - 2004
GE Capital 2002 - 2004
Amdocs (DST Innovis/DST) 2000 - 2002
U.S. Central 1999 - 2000
UMB Bank, n.a. December 1994 - February 1999
Skills
Strategy, CRM, Integrated Marketing, Digital Strategy, Product Management, E-commerce, Marketing Strategy, Direct Marketing, Leadership, Strategic Planning, Creative Direction, Online Advertising, Start-ups, Marketing, User Experience, Strategic Partnerships, Competitive Analysis, Lead Generation, Analytics, Business Development, Project Management, Marketing Management, Mobile Devices, Advertising, Product Development, Digital Media, New Business Development, Entrepreneurship, Management, Digital Marketing, Enterprise Software, Segmentation, Product Marketing, Mobile Marketing, Web Analytics, Email Marketing, Account Management, B2B, Business Intelligence, Busines Strategy
Education
Goldsmiths College, U. of London 2006 — 2007
MA, Interactive Media: Critical Theory & Practice
Kensington and Chelsea College 2004 — 2005
BTEC, Digital Design & Development
Missouri State University
BSc, Finance (Marketing Minor)
City Council Campaign 2015 - Present
Lynden Pioneer Museum June 2010 - Present
T-Mobile September 2013 - February 2015
The National Scholar Association June 2013 - October 2014
Compass 2 Campus June 2011 - June 2013
Skills
Leadership, Leadership Development, Community Outreach, Marketing Communications, Writing, Grant Writing
Education
Gonzaga University 2013 — 2015
Master of Arts (M.A.), Communication and Leadership Studies, 3.8
Western Washington University 2011 — 2013
Bachelor of Arts (B.A.), English Language and Literature/Letters; Political Science
T-Mobile December 2013 - Present
Skills
Customer Service, Computer Hardware, Networking, Network Security, Cisco Technologies, Switches, Cisco Routers, Windows, PowerPoint, C++, Operating Systems, Linux, Programming, Teamwork, Microsoft Excel, Python, SQL, Active Directory, OSPF, TCP/IP
Education
Green River Community College 2012 — 2016
Bachelor of Applied Science (BASc), Network Administration and Security
T-Mobile November 2014 - Present
GPSTrackIt.com February 2013 - April 2014
Verizon Wireless May 2005 - February 2013
Verizon Wireless January 2001 - May 2005
Verizon Wireless March 1999 - May 2001
Skills
Sales Management, Sales Operations, Marketing, Wireless, Team Building, Business Development, Marketing Strategy, Customer Satisfaction, Retail, Channel, Strategic Planning, Lead Generation, Negotiation, Wireless Broadband, Competitive Analysis, Private Line, Contract Negotiation, PRI, 4G, Leadership, EVDO, Indirect Channel Sales, SaaS, Customer Service, CRM, Team Management, Unified Communications, Selling, M2M, Managed Services, Customer Experience, Sales
Education
Golden West College
Chuy's Restaurants February 2015 - Present
T-Mobile July 2012 - August 2014
Skills
Sales, Radio Promotions, Marketing Strategy, Public Speaking, Direct Client..., Live Broadcast, Radio Broadcasting, Online Journalism
Education
Henry Ford Community College 2005 — 2006
Associate of Arts (A.A.), Telecommuncations
Saginaw Valley State University 2003 — 2004
Bachelor of Arts (B.A.), Communications
Grand Valley State University 2001 — 2003
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Olivet College 2000 — 2001
Bachelor of Arts (B.A.), Communications
T-Mobile May 2014 - Present
Assembly Media, Inc February 2014 - May 2014
Edelman September 2011 - February 2014
Duo Public Relations May 2011 - August 2011
Skills
Public Relations, Press Releases, Event Management, Strategic Communications, Press Conferences, Video Games, Strategic Public..., Team Leadership, Product Development, Business Planning, Video Game Journalism, Gaming Industry, Xbox 360, E3, Logistics Management, International Relations, Telecommunications, Cellular Communications, Product Launch, Product Lifecycle..., Marketing Communications, Mobile Marketing, Mobile Devices, Media Relations, Corporate Communications, Strategy, Event Planning
Education
Gonzaga University 2007 — 2011
Bachelor of Arts (BA), Political Science / Public Relations
Thomas Jefferson High School 2003 — 2007
High School, Full International Baccalaureate student
T-Mobile August 2015 - Present
DialAmerica February 2015 - May 2015
DialAmerica February 2014 - May 2015
DialAmerica June 2012 - February 2014
DialAmerica July 2011 - June 2012
DialAmerica January 2011 - July 2011
Grand View University September 2007 - May 2010
Grand View University January 2009 - March 2009
Grand View University September 2007 - May 2008
Grand View University September 2006 - May 2007
Skills
Training, Sales, Customer Service, Team Building, Time Management, Microsoft Word, Sales Management, Employee Training, Customer Satisfaction, Coaching, Performance Management
Education
Grand View College 2006 — 2010
Bachelor's degree, Psychology, 3.54 G.P.A.
Saint Petersburg State University 2008 — 2008
Student, Russian Language and Culture, 200 Academic Language and Culture Study Hours
Tri-Center 2002 — 2006
High School, General
NBBJ September 2014 - Present
Pogacha Restaurant July 2005 - Present
Callison November 2013 - September 2014
Waggener Edstrom February 2013 - April 2013
Sammamish Symphony 2011 - 2013
T-Mobile February 2012 - October 2012
T-Mobile December 2010 - February 2012
Areva T&D Inc June 2007 - August 2007
Blockbuster Inc July 2003 - August 2006
Skills
Benefits Administration, Employee Relations, Customer Service, Employee Benefits, Customer Retention, Microsoft Office, ADP Payroll, Customer Satisfaction, Microsoft Excel, Human Resources, Leadership Development, Recruiting, PowerPoint, Customer Experience, Microsoft Word, Team Building, Performance Management, Team Leadership, Interviews, Payroll, SAP HR, FMLA, Program Management, Leadership, Training, Onboarding
Education
Gonzaga University - School of Business Administration 2006 — 2009
Bachelor, Human Resources
Valorem Consulting Group July 2015 - Present
Army National Guard October 2011 - Present
Grantham University February 2013 - July 2015
H&R Block November 2012 - January 2013
VinSolutions November 2011 - November 2012
Velociti Inc. July 2011 - September 2011
Sprint Nextel April 2011 - July 2011
Buckeye Mountain Inc. January 2009 - April 2011
T-Mobile February 2006 - January 2009
Skills
Project Management, Visio, Business Analysis, Project Planning, Quality Assurance, Agile Project Management, Team Leadership, SharePoint, Scrum, Testing, Agile Methodologies, Oral Communications, Writing Skills, Scheduling, Process Scheduler, Windows, Wire Framing, Databases, Team Building, Software Documentation, Process Improvement, Networking, Leadership, Management, Collaborative Problem..., Collaborative Leadership, Facilitation
Education
Grantham University 2014 — 2016
Bachelor of Science (BS), Business Administration
Grantham University 2013 — 2014
Associate of Science (AS), Computer Science
Buff Intermediate Elementary School September 2013 - Present
BestCare Treatment PainCare June 2012 - May 2013
T-Mobile January 2008 - June 2009
US Department of Homeland Security August 2007 - April 2008
Central Oregon Radiology Association June 2006 - April 2007
Red Lion Inns May 2004 - May 2006
Skills
Chronic Pain, Pain Management, Program Management, Management, Microsoft Office, Customer Service, Research, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Public Speaking, Event Planning, Editing, Event Management, Community Outreach, Teaching, Teamwork, Outlook, Access, Data Entry, Healthcare, Time Management, Administration
Education
Grand Canyon University 2010 — 2014
Wolf Creek Job Corps 1996 — 1997
GED, Business/Clerical
T-Mobile October 2013 - Present
MarketSource Inc. October 2012 - October 2013
Skills
Customer Service, Sales Management, Management, Direct Sales, Leadership, Customer Satisfaction
Education
Golden West College
Paramount high school
High school diploma
T-Mobile June 2015 - Present
comScore, Inc. February 2015 - May 2015
The Salvation Army November 2014 - February 2015
Amazon April 2014 - September 2014
University of Cincinnati August 2012 - December 2013
Gonzaga University August 2010 - May 2012
Clinton Health Access Initiative May 2011 - July 2011
Skills
Data Analysis, Statistics, Higher Education, SPSS, Qualitative Research, Research, Teaching, Microsoft Office, Microsoft Excel, Public Speaking, PowerPoint, Economics, Leadership, Microsoft Word, R, Leadership Development, Statistical Modeling, Strategic Planning, Quantitative Analytics, Microsoft SQL Server, Analysis, Customer Service
Education
University of Cincinnati College of Business 2012 — 2013
Master of Science (M.Sc.), Business Analytics, 3.38
Gonzaga University 2008 — 2012
Bachelor of Applied Science (BASc), Mathematics
ACN July 2015 - Present
US Army June 2012 - Present
T-Mobile 2011 - June 2012
RIVERWALK PUBLISHING, LLC June 2008 - July 2011
KCHL 1480 AM February 2010 - June 2010
Alamar Productions January 2009 - December 2009
Skills
Final Cut Pro, Microsoft Office, Customer Service, Leadership, Public Relations, Sales, Marketing Communications, Writing, Broadcast, Photography, Videographer, Marketing, Video Editing, Social Media, Public Speaking, Event Planning, Promotions, On Air Talent, Customer Relations, Human Resources, Military Training, Military Operations, Military Experience, Microsoft Word
Education
Grambling State University 2005 — 2009
Bachelors, Mass Communications; Broadcasting
East Central High School 2001 — 2005
Diploma, General Studies
USAA May 2015 - Present
BBVA Compass August 2008 - April 2015
T-Mobile January 2005 - August 2008
Skills
Customer Relations, Hiring, Customer Service, Cold Calling, Sales Management, Retail, Retail Banking, Consumer Lending, Small Business Lending, Banking, Customer Retention, Finance, Sales, Customer Experience, Lines Of Credit, Mortgage Lending, Relationship Management, Customer Satisfaction, Financial Analysis, Residential Mortgages, Leadership, Refinance, Coaching, Team Building
Education
Grand Canyon University
REI July 2015 - Present
Radius March 2015 - July 2015
AT&T (iSoftStone) January 2014 - March 2015
iSoftStone February 2011 - March 2015
REI (iSoftStone) November 2012 - December 2013
AT&T (iSoftStone) February 2011 - September 2012
Motricity January 2008 - February 2011
AT&T (Redmond Technology Partners) June 2007 - December 2007
T-Mobile September 2006 - June 2007
T-Mobile May 2005 - September 2006
Skills
Software Project..., PMP, Program Management, Agile Methodologies, Project Management, Business Analysis, PMO, Telecommunications, Mobile Devices, Vendor Management, IT Strategy, Visio, SDLC, Product Management, Agile Project Management, Project Delivery, Management, Process Improvement, Software Development, SharePoint, Cloud Computing, E-commerce, Enterprise Software, Resource Management, Cross-functional Team..., Integration, Business Requirements, Requirements Analysis, Business Process, Analysis, Scope Management, Negotiation, Requirements Gathering, Waterfall, Business Intelligence, Project Estimation, Scrum, IT Management, Wireless, Business Process..., Enterprise Architecture, Testing, Professional Services, System Deployment, Release Management, Outsourcing, Solution Architecture, Systems Analysis, JIRA
Education
Gonzaga University 1995 — 1999
Bachelor of Business Administration (BBA)
Starbucks Coffee Company August 2009 - Present
T-Mobile June 2005 - January 2009
Lids January 2004 - January 2005
Skills
Recruiting, Training, Staff Development, Onboarding, Sales Management, Service Management, Visual Merchandising, Product Marketing, Sales, Retail, Inventory Management, Coaching, Store Management, Customer Satisfaction, Profit, Customer Service, Merchandising
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2014 — 2016
B.S. Technology and entrepreneurship management
Green River Community College 2004 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Hawaii Pacific University 2001 — 2002
T-Mobile July 2012 - Present
Microsoft Corporation - Xbox LIVE Entertainment Design January 2011 - July 2012
Microsoft Corporation - Windows Gaming Experience (WGX) October 2010 - January 2011
The Boeing Company Integrated Defense Systems (IDS), January 2008 - January 2009
The Boeing Company Learning Training and Development (LTD) January 2007 - January 2008
Media Pro December 2006 - October 2007
Microsoft Corporation - Realtime Collaboration Group January 2006 - December 2006
McGraw Hill January 2005 - December 2005
The Cobalt Group July 2004 - November 2005
Microsoft Corporation - MSN Group June 2004 - August 2004
Skills
Adobe Flash, Adobe Photoshop, Adobe Illustrator, Adobe Premier, Adobe After Effects, Adobe Soundbooth, 3d Studio Max, LUA, Action Scripting 2, Action Scripting 3, HTML, CSS, XML, PHP, phpMyAdmin, XUI Tool, After Effects, Illustrator
Education
Green River Community College 1997 — 1998
Associate of Arts (A.A.), Multimedia Design
Tacoma Community College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), General Studies
American Society of Home Inspectors January 2011 - Present
The Mission Continues January 2013 - Present
Certified Dime, LLC June 2007 - Present
Valley View School District 365 U August 2009 - Present
Lockport Township High School East January 2012 - December 2014
Menards July 2006 - August 2009
T-Mobile January 2005 - July 2006
US Navy February 2002 - December 2004
Skills
Volunteer Management, Leadership, Social Justice, Nonprofits, Keen Listener, Management, Volunteering, Program Development, Time Management, Dedication to..., Goal-driven leader, Critical Thinking, Educational Leadership, Positive Team Player, Inspiring Leadership, Multi Tasking, Genuine, Project Management, Executive..., Supervisory Skills, Communication, Managing Events, Strategic Planning, Leadership Development, Public Speaking, Team Building, Military, Community Outreach, Program Management, Military Experience, Training, Public speaking, Project management, Government
Education
Lewis University 2012 — 2013
Master's degree, Counselor Education/School Counseling and Guidance Services with LPC, 4.0
Governors State University 2009 — 2011
Bachelor's degree, Elementary Education and Teaching, 3.89
Moraine Valley Community College 2005 — 2007
Associate of Science (A.S.), Elementary Education and Teaching, 3.89
T-Mobile November 2011 - Present
Nemo Arms, Inc 2010 - 2011
T-Mobile August 2010 - December 2010
Boeing Commercial Airplanes June 2003 - April 2009
Boeing Commercial Airplanes February 1998 - June 2003
Boeing Commercial Airplanes August 1996 - February 1998
Boeing Commercial Airplanes December 1993 - February 1998
Boeing Commercial Airplanes June 1987 - December 1993
Boeing Commercial Airplanes November 1986 - June 1987
Korry Electronics February 1985 - November 1986
Skills
Programming, Architecture, CAD/CAM, PL/SQL, Operating Systems, Unix Shell Scripting, Databases, Unix, Oracle SQL, Software Development, Software Engineering, Access, SQL*Plus, Software Design, Oracle Reports, Data Modeling, Enterprise Architecture, Integration, Requirements Analysis, Program Management, Troubleshooting, SDLC, Cross-functional Team..., Software Documentation, Visio, Security, Data Center, Enterprise Software, Servers, System Administration, Process Improvement, System Architecture
Education
Gonzaga University 1968 — 1973
Bachelor, Mechanical Engineering / Mathematics Minor
T-Mobile April 2015 - Present
Skills
SDLC, Vendor Management, Agile Methodologies, Process Improvement, PMO, Project Planning, Integration, Project Management, Product Management, Management, Team Building, Project Portfolio..., ERP, Six Sigma, Program Management
Education
Washington State University 1983 — 1986
BA
Green River Community College 1981 — 1983
AA
CenturyLink September 2015 - Present
CenturyLink December 2014 - Present
Metro PCS Inc March 2012 - November 2013
T-Mobile March 2012 - October 2013
HP Enterprise Services July 2012 - November 2012
T-Mobile 2008 - 2011
CRI January 2006 - January 2008
Skills
LTE, Wireless, Telecommunications, CDMA, Computer Network..., 4G, Cellular Communications, GSM, IP, Wireless Networking, 3G, UMTS, SS7, WAN, Switches, VoIP, Troubleshooting, Cisco Technologies, Fiber Optics, T1, Networking, Routing, EVDO, Microwave, Routers, RF, Network Design, MPLS, SDH, Ethernet
Education
Grambling State University 1996 — 2001
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Ayala High School 1992 — 1996
Diploma, General Studies
Amazon March 2014 - Present
T-Mobile April 2010 - March 2014
T-Mobile July 2007 - April 2010
Harmon 2005 - 2006
Skills
Excel, Word, Microsoft Office, Customer Service, Tax Research, Account Reconciliation, Accounting, Tax, Accounts Payable, Accounts Receivable, Financial Analysis, Analysis, Reserve Analysis, Auditing, Forecasting
Education
Gonzaga University - School of Business Administration 2003 — 2007
BBA, Accounting, 3.36
T-Mobile July 2014 - Present
MetroPCS May 2001 - June 2014
MetroPCS, Inc. 2007 - 2010
MetroPCS, Inc January 2005 - November 2006
MetroPCS January 2002 - January 2005
MetroPCS April 2001 - January 2002
Skills
Switches, CDMA, T1, ATM networks, Backhaul, DS3, Project Planning, Provisioning, LTE, Wireless, System Deployment, 4G, Cellular Communications, EVDO, Microwave, Networking, Telecommunications, 3G
Education
Grantham University 2004 — 2005
BSEET, Electronic Engineering
ITT Tech 1998 — 2000
AAEET, Electronic Engineering
Utah Valley University 1997 — 1998
Computer Science
T-Mobile September 2013 - Present
T-Mobile May 2000 - Present
Skills
Contract Negotiation, Telecommunications, Due Diligence, Negotiation, Legal Advice, Program Management, Process Improvement, Joint Ventures, Start-ups, Leadership, Licensing, Business Development, Corporate Governance
Education
Gonzaga University School of Law 1996 — 1999
J.D.
Washington State University - College of Business and Economics 1992 — 1996
BA, Business Law
DoubleDown Interactive March 2012 - Present
T-Mobile June 2009 - March 2012
Washington Mutual / JPMorgan Chase August 2006 - April 2009
Connecting Point Communications August 2005 - August 2006
Thunder Factory August 2004 - August 2005
Skills
Direct Marketing, Brand Management, Public Relations, Strategic Planning, Web Marketing, Marketing Strategy, Integrated Marketing, Product Marketing, Marketing Communications, Digital Marketing, Online Advertising, Segmentation
Education
University of San Francisco 2004 — 2006
MBA, Marketing
Gonzaga University 2000 — 2004
BA, Marketing & International Business
T-Mobile April 2014 - Present
Plaza Bank June 2006 - April 2014
United Commercial Bank February 2003 - June 2006
Skills
Asset Based Lending, Risk Management, Credit Risk, Banking, Loan Origination, Analysis, Portfolio Management, Mortgage Lending, Loans, Credit, Commercial Banking, Retail Banking, Commercial Lending, Consumer Lending, Credit Analysis, Financial Analysis, Cash Management, Small Business Lending, Commercial Mortgages
Education
Gonzaga University 1997 — 2001
Bachelor of Business Administration (BBA), Marketing & Management Information Systems
T-Mobile September 2008 - Present
Macomb County Juvenile Justice Center December 2007 - May 2012
Skills
Direct Sales, Account Management, Sales Management, Customer Retention, B2B, Selling, Marketing, Solution Selling, Inventory Management, New Business Development, Team Building, Customer Experience, Leadership, Team Leadership
Education
Grand Valley State University 2000 — 2005
Bachelor's degree, Criminal Justice and Psychology
T-Mobile May 2009 - Present
Starbucks January 2008 - March 2009
Comsys 2007 - 2007
Skills
ITIL, Agile Methodologies, Vendor Management, Integration, Software Project..., Unix, Scrum, SharePoint, Visio, IT Service Management, Program Management, Wireless, SQL, Testing, Software Development
Education
Villanova University 2013 — 2013
Lean Six Sigma Black Belt
Grand Canyon University 2006 — 2008
Master of Business Administration (MBA), Business Administration, Management and Operations
Knight Transportation August 2015 - Present
International Cruise and Excursions, Inc. June 2013 - Present
T-Mobile January 2011 - May 2013
International Cruise and Excursions, Inc. June 2009 - July 2010
Gold's Gym December 2007 - June 2009
LA Fitness November 2005 - December 2007
Maricopa County Sheriffs Office November 1999 - April 2004
Skills
Fitness, Personal Training, Fitness Training, Strength Training, Nutrition, Wellness, Weight Training, Wellness Coaching, Sports Nutrition, Functional Training, Customer Service, Sales, Coaching, Personal Development, Cpr Certified, Customer Retention, Training, Leadership Development, Customer Experience, Hiring, Cold Calling, Retail Sales, Profit, Team Building, Loss Prevention, Driving Results, Employee Training, Store Management, Direct Sales, Sales Operations, Sales Process, Employee Wellness, Marketing, Customer Satisfaction, People Development, Call Centers, P, Sales Presentations, Retail, Time Management, Selling, Management, Sales Management, Team Leadership, New Business Development, Budgets, Strategic Planning, Marketing Strategy, Leadership
Education
Grand Canyon University
Bachelor's degree, Business Leadership
Ironwood High School 2000 — 2003
Diploma, General Studues
AT&T Mobile Tel November 2014 - Present
Cellular Sales June 2013 - November 2014
T-Mobile September 2001 - April 2013
Circuit City January 1998 - March 2002
Skills
Cold Calling, Customer Service, Direct Sales, Wireless, Selling, Sales, Sales Process, Sales Operations, Retail, Solution Selling, Customer Retention, Salesforce.com, Customer Satisfaction, B2B, Customer Experience, Sales Presentations
Education
Great Bay Community College 2012 — 2013
IST Certification, Information Technology, A
University of New Hampshire 1992 — 1996
B.A., History
Exeter High School 1988 — 1992
T-Mobile December 2013 - Present
T-Mobile December 2011 - December 2013
T-Mobile May 2011 - December 2011
T-Mobile October 2007 - May 2011
T-Mobile February 2007 - October 2007
T-Mobile December 2005 - February 2007
T-Mobile (Comsys) January 2004 - December 2005
Venturi Technology Partners 2000 - 2002
Productivity Point International 1996 - 2000
Skills
Team Leadership, Budgets, Software Project..., Team Building, Sarbanes-Oxley, ERP, Project Management, Strategic Planning, SDLC, Risk Management, Program Management, Organizational Structure, Quality Management, Benchmarking, Management, Leadership, Integration, Business Analysis, Product Management, Training, Project Delivery, Effective commuincator, Team Building skills, Analytical & Problem..., Risk Mitigation, Sarbanes - Oxley (SOX), Budgeting, Vendor Management, Cross-functional Team..., Process Improvement
Education
Gonzaga University
Bachelors, Bachelor of Arts in Business Administration, Minor Computer Science
Digital Envoy January 2011 - Present
T-Mobile August 2010 - Present
TSYS Loyalty April 2010 - August 2010
Sun Microsystems March 2000 - January 2010
Sun Microsystems June 1994 - March 2000
Digital Equipment Corporation October 1989 - June 1994
Philip Morris Research Center June 1981 - October 1989
National Superconducting Cyclotron Lab 1976 - June 1981
Education
University of Michigan 1975 — 1977
M.S., Computer, Information, and Control Engineering
Michigan State University 1973 — 1974
M.S., Chemistry
Michigan State University 1971 — 1973
B.S., Chemical Physics
Grand Rapids Community College 1969 — 1971
Associate, Chemistry
T-Mobile September 2013 - Present
The Boeing Company September 2007 - September 2013
Hascal Sjoholm & Co January 2005 - September 2007
Skills
Tax Accounting, Corporate Tax, Tax, Tax Research, Accounting, Financial Reporting, GAAP, Auditing, Sarbanes-Oxley Act, General Ledger, Income Tax, Financial Accounting
Education
Golden Gate University 2008 — 2011
MS, Taxation
Central Washington University 2003 — 2005
BS, Accounting
SLA Management, LLC September 2012 - Present
T-Mobile October 2010 - Present
Qdoba Mexican Grill 2003 - 2006
Education
Greensboro College 1995 — 1998
B.S., Business Admin and Economics
K2 Marketing May 2007 - Present
T-Mobile June 2004 - Present
Education
Greensboro College 1997 — 2004
Zillow Group July 2015 - Present
Zillow February 2013 - July 2015
Zillow May 2009 - February 2013
KPMG September 2007 - April 2009
KPMG June 2006 - August 2006
T-Mobile June 2003 - August 2005
PACCAR June 2002 - August 2002
RE/MAX Realty South August 2000 - July 2002
Skills
Accounting, GAAP, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Financial Accounting, Financial Statements, Auditing, US GAAP, Revenue Recognition, CPA, General Ledger
Education
Gonzaga University 2006 — 2007
Masters
Gonzaga University - School of Business Administration 2002 — 2006
BBA
Aken Consulting Inc October 1998 - Present
Ecova Corporation January 2015 - June 2015
T-Mobile June 2014 - January 2015
Clearwire September 2012 - April 2014
Hipcricket December 2011 - August 2012
Clearwire August 2009 - October 2011
Nastech Pharmaceutical 2005 - 2009
Sweeney Conrad, P.S. 1988 - 2008
Zango April 2005 - February 2007
T-Mobile April 2004 - February 2005
Skills
Accounting, SEC filings, Tax, Financial Reporting, GAAP, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Accounts Payable, Variance Analysis, Internal Controls, Revenue Recognition, US GAAP, Process Improvement, Accruals, Analysis, Accounts Receivable, Microsoft Office, Microsoft Excel, Internal Audit, Microsoft Word, Financial Accounting, Auditing
Education
Golden Gate University 1989 — 1999
MS Tax, Tax
University of Washington, Michael G. Foster School of Business 1982 — 1987
BA Business, Accounting
NAES Corporation March 2008 - Present
T-Mobile February 2004 - October 2007
Xceed Financial Credit Union April 1998 - February 2004
Skills
Accounting, Financial Reporting, Accounts Payable, General Ledger, Account Reconciliation, Accounts Receivable, Internal Controls, Auditing, Financial Analysis, Payroll, Financial Accounting, Budgets, Forecasting, Cost Accounting, Financial Statements
Education
City University
Accounting and Finance
Golden West College
Accounting and Finance
T-Mobile October 2015 - Present
Group Health Cooperative December 2009 - October 2015
Affiliated Computer Services (Xerox) 2007 - 2008
King County 1993 - 2007
Skills
Disability, Vendor Relations, Outsourcing, Project Planning, Project Implementation, Lean Initiatives, Benefits, Leave of Absence..., Leave of Absence, FMLA, ADA compliance, Employee Benefits, Disability Management, Return to Work Planning, Leave of Absence..., Human Resources, Employee Relations, Kronos, HR Policies, Employee Engagement, Legal Compliance, Employment Law, Leave Administration, Benefits Administration, Disability Insurance, HRIS, Labor Relations, Training, Workers Compensation, Workforce Planning, Taleo, Recruiting, Deferred Compensation, Onboarding, Lean Manufacturing, Organizational...
Education
University of Phoenix 2009 — 2011
BA, Business / HRM
Green River Community College 1993 — 1995
Associate of Arts
IEA - Insurance Education Association
CPDM, Disability Management
PrestonRidgefield August 2007 - Present
CBRE 2007 - 2007
T-Mobile 2006 - 2006
Dann D. Sheffield & Associates 2004 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Seattle University School of Law 2004 — 2006
Doctor of Law (J.D.)
Gonzaga University School of Law 2003 — 2004
University of Washington 1999 — 2003
Bachelor’s Degree, Political Science and Government
T-Mobile October 2000 - Present
WorldCom May 1999 - October 2000
United States Army September 1993 - March 1999
Skills
Remedy, Telecommunications, IP, Process Improvement, VoIP, Troubleshooting, Project Management, Project Planning, Wireless, 4G, GSM, LTE, Cellular Communications, UMTS, CDMA, Switches, Wireless Networking, BMC Remedy, Network Engineering, 3G, T1, Ethernet, RF, Network Design
Education
Missouri Baptist University 2013 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Greenville College 2010 — 2011
BS, Organizational Management, Overall 3.98 GPA
zulily July 2013 - October 2013
T-Mobile November 2010 - April 2013
Cell Therapeutics, Inc. March 2008 - April 2010
Cell Therapeutics, Inc. May 2006 - February 2008
Cell Therapeutics, Inc. November 2004 - May 2006
Harborview Medical Center April 2002 - November 2004
KPMG 2000 - 2002
Skills
CPA, US GAAP, IFRS, SEC filings, Financial Analysis, Financial Reporting, Financial Accounting, Internal Controls, Sarbanes-Oxley Act, Accounting, GAAP, Variance Analysis, Auditing, Revenue Recognition, Internal Audit, Accounts Payable, Budget Process, G/L Reconciliations, Bank Reconciliation, Management, General Ledger, Finance, Account Reconciliation, Hyperion Enterprise, SEC Filings
Education
Gonzaga University - School of Business Administration 1998 — 2000
Bachelor of Business Administration (B.B.A.), Accounting
Northwest Plan Services, Inc. May 2015 - Present
Reischling Press Incorporated October 2014 - January 2015
Alaska Liquor Store April 2014 - September 2014
Reischling Press Incorporated October 2013 - December 2013
Amazon May 2011 - June 2013
Stork Craft Manufacturing Inc. January 2011 - May 2011
T-Mobile October 2010 - December 2010
La Junta de Extremadura October 2009 - May 2010
Horizon Bank July 2008 - September 2009
Children's House International June 2008 - August 2008
Skills
Spanish, Management, Customer Service, Translation, Microsoft Office, Inventory Management, Public Speaking, Leadership, Sales, Training, Retail, German, Typing, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Data Entry, Team Leadership, Social Media, Research, Analysis, Marketing Strategy, Team Building, Recruiting, Project Management
Education
Western Washington University 2005 — 2009
Bachelor of Arts; Bachelor of Arts, Business Administration; International Business; German and Spanish
Green River Community College 2004 — 2004
High School Diploma, High School Education
Tahoma Senior High School 2000 — 2003
N/A, High School Education
Salem Health October 2012 - Present
Apex Systems June 2012 - October 2012
T-Mobile April 2003 - June 2012
COMSYS September 2002 - April 2003
Skills
Telecommunications, Call Center, Wireless, Vendor Management, Customer Experience, Customer Service, SDLC, Customer Satisfaction, Integration, Change Management, Program Management, Troubleshooting, Coaching, Team Leadership, Process Improvement, Team Building, Business Analysis, Project Management, ITIL v3 Foundations..., Cross-functional Team..., Call Centers, Disaster Recovery, System Deployment, Requirements Analysis, IT Service Management, Management, SharePoint, Leadership, System Administration, Visio, Software Documentation, Data Center, IT Management, Team Management, PMO, PMP, ITIL, Project Delivery, Business Process, Project Portfolio..., Service Delivery, Business Process..., MS Project, IT Strategy, IT Operations, Recruiting, VoIP, Sla, BMC Remedy, Information Technology
Education
Governors State University 2003 — 2005
Bachelor's degree
Illinois State University
Computer Science
Bank of America May 2015 - Present
IncLink June 2014 - Present
T-Mobile March 2013 - June 2014
Westin Atlanta Airport September 2011 - November 2012
WACHOVIA January 2006 - December 2008
FLETCHER MUSIC CENTERS January 1989 - January 2006
Skills
Sales Management, Sales, Public Relations, Training, Small Business, Marketing, Management, Team Leadership, Social Media, Account Management, Public Speaking, Business Development, Business Strategy, Cold Calling, Retail
Education
Grand Canyon University
B.S. Accounting
State College of Florida-Manatee-Sarasota
Business and Finance
Liberty Mutual Insurance May 2015 - Present
Safeco Insurance February 2011 - Present
T-Mobile June 2010 - August 2010
Gonzaga University August 2009 - May 2010
Mutual of Enumclaw June 2009 - August 2009
Northwest Home Designing June 2004 - August 2008
Skills
Fundraising, Insurance, Access, Microsoft Excel, Customer Service, Project Management, Leadership, SharePoint, Management, Marketing, Data Analysis, Time Management, Training, Analysis, Process Improvement, Research, Microsoft Office
Education
Gonzaga University 2006 — 2010
Bachelor's degree, Management Information Systems, General
T-Mobile February 2011 - Present
TELECOM & MANAGEMENT Alumni January 2008 - September 2010
Verizon Wireless January 2008 - September 2010
Education
Golden Gate University 1996 — 1999
MS Telecommunications Management
T-Mobile October 2012 - Present
Golf Caddie 2012 - 2013
Wells Fargo November 2010 - September 2012
Larry H Miller Group July 2009 - July 2011
GolfTEC September 2008 - May 2009
Hot Stix Golf 2007 - September 2008
Interstate Hotels & Resorts 2004 - 2006
Skills
Sales, Customer Retention, Golf Clubs, Golf Club Repair, Golf Caddie
Education
Golf Academy of America-Chandler
Associate's degree, Golf Complex Operations and Management, Honors Graduate
T-Mobile December 2012 - Present
Kartsaver June 1997 - December 1997
Skills
Inventory Control, Transportation, EBP, Supply Chain, Cellular Communications, Supply Chain Management, ALM, Shipping
Education
Cal St Univ Sacramento
Graceland University
Intrado October 2014 - Present
Telecom Carrier Access April 2013 - October 2014
Telespan Communications June 2011 - April 2013
Mediaring.com August 2006 - November 2009
T-Mobile April 2006 - May 2006
Golden Gate University March 2004 - September 2005
Skills
VoIP, Access, Technical Support, Telecommunications..., Telecommunication..., Troubleshooting, Microsoft Exchange, Software Documentation, Databases, Project Management, Networking, Management, Project Planning, Computer Hardware, Visual Basic, Hardware, System Deployment, Software, Programming, Microsoft SQL Server, Windows 7
Education
Golden Gate University 2004 — 2005
Master's Degree, Business Administration-Information Technology
University of Lima 1994 — 2001
Bachelor's degree, Systems Engineering
T-Mobile Retail Store ManagerT-Mobile USA2000 - Present
Education
Grand Valley State University
B.S., Social Studies
T-Mobile November 2014 - Present
AT&T July 2014 - September 2014
Nexgen Wireless, Inc. April 2014 - June 2014
AT&T Mobility July 2013 - September 2013
Sprint February 2013 - July 2013
AT&T Mobility June 2012 - January 2013
Fusion Solutions September 2011 - January 2012
Ericsson Inc December 2010 - September 2011
Ericsson Inc May 2010 - December 2010
Skills
LTE, Actix, UMTS, TEMS, RF Engineering, GSM, CDMA, RF, Network Optimization, WCDMA, 4G, Drive Test, Telecommunications, TEMS Investigation, MapInfo, Agilent, Atool, Neighbor Scrub MCOM, 4G LTE, Mentum Planet v5.5,...
Education
Goldey Beacom College 2013 — 2017
Master of Business Administration (M.B.A.), Information Technology, A
Northwestern Polytechnic University 2008 — 2010
MS, Electrical Engineering
T-Mobile January 2011 - Present
T-Mobile April 2007 - October 2010
Education
Green River Community College 2004 — 2007
Associate in Arts, Business
T-Mobile June 2005 - Present
T-Mobile June 2002 - September 2008
Yellow Freight March 1993 - August 1998
Education
Grand View College 1993 — 1996
BA, General Studies in Business
American Institute of Business 1984 — 1986
AA, Business and Junior Accounting Diploma
Berkshire East Ski Area July 2010 - Present
The Hain Celestial Group November 2008 - August 2009
T-Mobile April 2007 - September 2008
Education
Greenfield Community College
T-Mobile June 2014 - Present
T-Mobile September 2013 - June 2014
T-Mobile November 2012 - September 2013
T-Mobile June 2011 - November 2012
Orbit-Tech December 2009 - June 2011
Sprint Nextel June 2005 - April 2008
Skills
Sales, Salesforce.com, Coordination, Project Coordination, Coordinating Events, Social Networking, Wireless, Problem Solving, Organization, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Customer Escalation..., Escalation Resolution, Escalations Management, Sales Process, Time Management, B2B, Customer Service, Customer Retention, Presentation Development, Written & Oral..., Telecommunications, Customer Satisfaction, Mobile Devices, Networking, Customer Experience, Training, Direct Sales
Education
Grand Valley State University 2002 — 2006
Public Relations, Advertising, and Applied Communication
Howell High School
T-Mobile April 2006 - Present
Amazon August 2005 - February 2006
Skills
MS Excel Pivot Tables, Accurate Data Entry, Accounts Receivable, SAP, Telecommunications, General Ledger
Education
Argosy University Seattle 2014 — 2016
BSBA, Business Administration, Management and Operations
Grays Harbor College 2003 — 2004
Associate of Arts and Sciences (A.A.S.), Business management/Accounting
T-Mobile May 2013 - Present
Education
Green River Community College 2011 — 2012
Compass Group North America May 2015 - Present
Compass Group North America March 2014 - May 2015
Compass Group North America January 2014 - March 2014
Farmers Insurance September 2013 - December 2013
T-Mobile July 2011 - September 2013
T-Mobile July 2007 - July 2011
T-Mobile April 2006 - July 2007
Tel West Communications LLC October 2005 - April 2006
Skills
Financial Analysis, Account Reconciliation, Forecasting, Finance, Variance Analysis, Microsoft Excel, Business Process, Accruals, Financial Modeling, Analysis, Budgets, Financial Forecasting, Software Documentation, Auditing, Interconnection..., Telecommunications, Process Improvement, Business Objects, Mobile Devices, Financial Reporting, Budget Monitoring, Budget Setting, SAP, Vendor Contracts, Invoice Processing, Strategic Financial..., Purchase Orders, SOX Compliancy, Vendor Relationships, Dispute Resolution, SharePoint, Corporate Finance, Microsoft Office, KPI Dashboards, Ad Hoc Reporting
Education
University of Washington 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting
Green River Community College 2007 — 2009
Associate of Arts (A.A.), Accounting
Becker CPA
POWM Physicians Organization of Western Michigan August 2015 - Present
T-Mobile October 2014 - August 2015
Destination Maternity Corporation December 2007 - October 2014
Piercing Pagoda 2005 - 2007
Skills
Visual Merchandising, Sales Management, Talent Management, Recruiting, Coaching, Time Management, Talent Developer, Communication, Multi Tasking, Organization, Accountability, Integrity, Highly Dedicated, QuickBooks, Payroll, Expense Reports, Inventory Accuracy
Education
Grand Valley State University 2001 — 2007
Bachelor of Arts (BA), Russian Studies
T-Mobile August 2010 - Present
Education
Golf Academy of America-Chandler
Pulse Systems, Inc. October 2010 - Present
Convergys August 2007 - October 2010
T-Mobile August 2002 - August 2007
Education
Green River Community College
Wichita State University
T-Mobile October 2014 - Present
BDA, Inc. March 2014 - August 2014
Philips Healthcare February 2013 - December 2013
Philips October 2011 - December 2013
Philips April 2010 - October 2011
Philips 1999 - 2010
Skills
Account Reconciliation, Accounting, Financial Accounting, Accounts Receivable, Bookkeeping, Customer Service, Microsoft Excel, General Ledger, 10 Key, Microsoft Office, Microsoft Word, SAP, Cash Management, Shared Services, Intercompany Accounts, Intercompany..., Cross-functional Team..., Forecasting, Process Improvement, Sarbanes-Oxley Act
Education
University of Phoenix 2005 — 2008
Bachelor of Science, Accounting
Grays Harbor College 1994 — 1996
Associate of Arts (A.A.), Accounting and Business/Management
T-Mobile July 2014 - Present
Education
Grand Canyon University 2015 — 2019
Bachelor's degree, Sport Management
T-Mobile November 2014 - Present
IQ Data International, Inc. November 2011 - November 2014
Merchants Credit Association November 2008 - November 2011
Education
Washington State University 2000 — 2001
Green River Community College 1997 — 2000
Associate of Arts (AA)